Personalized Ads Evalutor

Employer: TELUS International

The Position

We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on online advertisements found in search engine results and evaluating their relevance to the search terms used. Ads Evaluators log on to the online tool to select tasks to do on a self-directed schedule. An Ads Evaluator provides feedback and analysis on advertisements found in search engine results and provides ratings on their relevance to the search terms used.

Some of the task types will require both a desktop/laptop and a smartphone. Experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work. Some task types require both a desktop/laptop and a smartphone. Only Android smartphones 4.1 or higher or IOS Smartphone (version 8 or higher), are acceptable.

Basic Requirements

  • High School Diploma or GED Qualification.
  • Living in the United States for the last 3 consecutive years.
  • Active daily user of Gmail and other forms of Social Media.
  • Access to and use of a secure broadband internet connection, a laptop or desktop computer, and an Android smartphone 4.1 or higher or IOS Smartphone (version 8 or higher), to be used to perform the work.
  • Experience in use of web browsers.
  • Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States

Additional Job Description

In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in the USA.

APPLY HERE

Social Media Content Strategist

Employer: Theorem.co

This role will have the responsibility of creating digital marketing for Theorem and our projects, leveraging our success stories, thought leadership, and digital channels. You will be responsible for telling Theorem s stories through a variety of digital mediums inserting Theorem s value propositions into relevant blogs, publications, and news channels. You will own the social media customer acquisition funnel with an emphasis on helping customers move from social media engagement to potential leads/prospects. You’ll develop growth programs that are testable and drive scale. In collaboration with marketing, analytics, and product counterparts, you will lead research efforts to find the best drivers of self-serve traffic and the best online sources for finding our most profitable customers. You’ll design, test and employ SEO, SEM, and customer nurturing techniques and will be the owner of the conversion funnel on our social media channels.

Your responsibilities will include

  • Developing and executing online and offline campaigns, including social media, digital marketing, influencer partnerships, event activation, etc. to drive traffic to digital channels (social media and main website)
  • Identifying, developing & optimizing growth channels to drive revenues growth
  • Analyzing marketing data and user feedback (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  • Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand
  • Providing inputs & expertise to drive efficacy of marketing activities (content development and optimization, advertising, etc.)
  • Planning and executing initiatives to reach the target audience through different channels
  • Working closely across teams with other teams to share ideas, feedback & present results

Key Requirements

  • You have a degree in Marketing, Business Administration, or a related field.
  • You have prior experience in a similar role.
  • You possess excellent analytical skills and leverage data, metrics, analytics, and consumer behavior trends to generate creative ideas.
  • You are a highly goal-oriented individual who is resilient in your pursuit of growth.
  • You are open-minded, curious, and a strong problem solver.
  • You have proven success in growing corporate social media accounts and increasing engagement and YOU ENJOY IT!

APPLY HERE

Public Relations Coordinator

Employer: Wolfram Research

This position focuses on administrative support to keep Public Relations messaging organized and to inform the creation of new Public Relations content, as well as to field requests for Public Relations content from various development departments.

Responsibilities

  • Monitoring the response to Wolfram and Wolfram products online
  • Collecting and presenting analytics on the performance of PR efforts
  • Researching media mentions of technology companies, trends and updates and recommending courses of action based on this information
  • Organizing materials for PR efforts to provide to other departments

Qualifications

  • Ability to multitask and stay organized
  • Ability to prioritize tasks and take initiative
  • Excellent oral and written communication skills
  • Open-mindedness, the ability to learn quickly, adaptability and creativity
  • Familiarity with Mathematica, the Wolfram Language and/or Wolfram|Alpha is preferred

APPLY HERE

Media Search Analyst

Employer: TELUS

Description and Requirements

What does the job involve?

  • Evaluation of many different task types including Music & Video judgements across media domains
  • Evaluation of App Store Content search results
  • Research using online tools to determine and judge the intent and accuracy of queries
  • Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market
  • Familiarity with current applications, Music & Video trends
  • Strong attention to detail and excellent communication are essential
  • Ability to work independently and flexibility to new techniques/processes
  • Preferred level of education/certification – High School degree or higher
  • Further opportunities may arise to contribute to other tasks on a freelance basis

What are the main requirements for the job?

  • Fluency in English & Spanish is essential
  • You must be living in the United States for a minimum of 1 year
  • Preferable candidates will have a keen interest in Music & Video
  • You must have familiarity with the App Store
  • Pass online evaluations to demonstrate capability of reading and applying the guidelines
  • Experience/know-how of Apple products mandatory
  • Your email address must have an associated Apple ID
  • A keen interest in Internet research Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense

Additional Job Description

The position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool.

APPLY HERE

Online Data Quality Analyst

Employer: TELUS International

Ideal Candidate:

  • Candidates for this position will need to have good research skills and a strong understanding of local and national information. Cultural, geographical, social media and current affairs knowledge are important in this role.

Job Requirements:

  • Fluency in English is essential
  • You must be living in the United States for the last 2 consecutive years
  • Working knowledge of local and national geographical areas
  • You must pass an open book online evaluation to demonstrate capability of reading and applying the guidelines
  • Experience/know-how of using online maps, search engines and website research.
  • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States.
  • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense

Benefits:

  • Flexible Hours to work around home life
  • Better Work-Life Balance
  • Remote work & Location Independence
  • Positive Environmental Impact

Additional Job Description

The position will allow you to work from home as an Independent Contractor on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. The tasks will involve determining the relevance and accuracy of information by performing online research and referring to guidelines provided to you. You will be rating tasks to validate data. You will be helping to authenticate data that will be used in live online search tools and applications by millions of users across the world.

APPLY HERE

Accounts Payable Specialist

Employer: Restaurant365

Responsible for processing all transactions relating to Accounts Payable and verifying with all team members that all company expenses are properly coded and posted in the accounting system each month before month-end. Maintaining the role forward schedules for relevant balance sheet accounts. Assist in audit preparation and auditor requests for relevant accounts. Provides assistance to the accounting team with other tasks when needed.

How you’ll add value:

  • Entering AP transactions into the accounting system
  • Reconcile, coding, and data entry of all corporate credit cards
  • Work with Managers of each dept to ensure the integrity of AP data and that the transactions are coded correctly
  • Verify Employee expenses are coded correctly and properly documented
  • Maintaining roll-forward schedules of assigned accounts
  • Updated monthly audit checklist with task completion and proper documentation
  • Assist Accounting Team on other needed tasks
  • Processing Accounts Payables transactions and payments.

What you’ll need to be successful in this role:

  • Bachelor’s degree in a relevant field of study (Accounting preferred) preferred, not required
  • Experience with accounting software and data entry (GP or Intacct preferred)
  • General knowledge of basic accounting terms and concepts
  • Work experience with Accounts Payable
  • Experience and understanding of Accounts Payable processing and data entry
  • Communicates effectively and responds to internal emails and inquiries within reasonable timeframes
  • Is a team-player in his or her department and the Company as a whole
  • Behaves respectfully to others in the workplace
  • Is discreet and keeps company financial information confidential
  • Can work under the deadline of accounting month-end

R365 Team Member Benefits & Perks

  • Competitive compensation package
  • Comprehensive medical benefits
  • R365 pays 100% of the premium for medical, dental, and vision insurance for employees
  • 401k + matching
  • Team member stock options
  • Flexible PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

APPLY HERE

Claims Representative Associate

Employer: UnitedHealth Group

Primary Responsibilities:

  • Provide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims.
  • Authorize the appropriate payment or refers claims to investigators for further review.
  • Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary.
  • Analyze and identify trends and provide reports as necessary
  • Consistently meet established productivity, schedule adherence, and quality standards
  • Recognize claims by determining claim type – HCFA, Hospital, UB, and/or RX
  • Identify more complicated claims and refer them to Senior Claim Processor or Supervisor
  • Calculate other insurance and re-pricing benefits
  • Work claims files to ensure the appropriate eligibility and provider records are matched to the claim
  • Updates and maintains claims tracking database

Required Qualifications:

  • High school diploma / GED (or higher)
  • 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • 2+ years of data entry experience
  • Basic understanding of healthcare claims including ICD-9 and CPT codes

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

  • 1+ years of experience working with medical claims
  • Prior experience working with IDX software
  • 1+ years of working in production based environment
  • Type 60+ WPM

Soft Skills:

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

APPLY HERE

Data Operations Associate

Employer: Planet Professional

Job Summary/Description:

Creates reporting and analysis to support the business. Provides back-up to Manager Data Operations. Inputs data, manipulates and edits existing data, and proofs new entries into database for accuracy within established policies, procedures, and standards. Compiles, sorts, and verifies accuracy of data to be entered. Trouble shoots problems relating to data entry.

ESSENTIAL FUNCTIONS:

Reporting

  • Create and run weekly and monthly reports to support planning and merchandising
  • Assist in developing specific reports and analysis to support the business

Purchase Orders

  • Data entry of unit commitments into PLM
  • Data entry of all finalized purchase orders into RMS, to be sent to vendors
  • Data entry of PO changes RMS
  • Responsible for accuracy of weekly PO and Receipt reports

Promotions

  • Responsible for company promotion set up in the mozart, promo services, and ECP systems
  • Ensures accurate promotional pricing for web and concierge (not POS)
  • Proofs all Merchandising promotion lists for accuracy

Markdowns

  • Markdown file setup and updates for planning team
  • Uploading Approved markdowns into RMS
  • Responsible for accuracy of pricing in stores and on the web

Mapping

  • Attach list of new items to offer codes for catalog and web reporting
  • Move carryover items monthly from old codes to new active codes
  • Move all MD items from FP codes to MD codes in time for MD effective date
  • Responsible for accurate reporting by offer code

Item maintenance (Item setup now automated through PLM interface)

  • Data entry MPCS item/color plans
  • Data entry CNS codes (do not backorder) in MPCS

Systems support

  • RMS/RPM pricing and purchase orders
  • Mozart table maintenance, offer code set up
  • MPCS table maintenance, offer code set up
  • Actively participate in system upgrades and implementations

APPLY HERE

Data Entry Operator

Employer: Planet Professional

The analyst’s primary responsibilities will be to help process clinical data sets compiled from our data repository, review for any processing errors, and deliver in a timely manner to the research community. The ideal candidate can quickly learn new concepts, is excited about building efficiency in their day to day work, has a great attention to detail, and strong sense of accountability.

Principal Duties and Responsibilities:

The RPDR team receives approximately 500 data requests monthly using our self-service tools. These requests are used by the research community to recruit patients into research, conduct retrospective analyses, and other clinical research data needs. These requests constitute jobs that must be processed. Responsibilities for the operations analyst will entail:

  • Starting new data jobs and configuring them according to our Standard Operating Procedures.
  • Daily monitoring of data jobs that have been compiled and following our Standard Operating Procedures to deliver data to the research teams who requested data.
  • Helping the team meeting a 2-day turnaround time for delivering data by successfully delivering data daily, and managing old requests and new requests, as well as requests to expedite some if researchers have upcoming deadlines.
  • Identifying issues in data log files and escalating as needed for potential resolution.
  • Updating Standard Operating Procedures as need to adapt to changing needs; new steps; changed requirements
  • Escalating issues in a timely manner and documenting issues following the team’s best practices.
  • Use the organization’s values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
  • Performs all other duties as required.
  • Additional responsibilities to be given based on completion of core team tasks.

Qualifications

  • Bachelor’s Degree Required.
  • 1-3 years of experience. New grads with internship experience are encouraged to apply.
  • Strong knowledge of the Microsoft Office suite.
  • Strong written and verbal communication skills.
  • Experience following and enhancing operational processes a plus.

Skills/Abilities/Competencies Required

  • A customer-first attitude.
  • Ability to work remotely and communicate clearly to team members about status of work, using MS Teams audio and video, chat, and email as appropriate.
  • Ability to work independently.
  • Be self-motivated despite work that, at times, can be repetitive.
  • Ability to work and thrive in a large complex organization.
  • Strong aptitude for problem-solving; detail-oriented; calm under pressure or when faced with ambiguity.
  • Metric-driven with an eye toward process improvements.
  • Ability to work collegially and able to develop and maintain productive relationships with colleagues and others across the organization, at all levels.

APPLY HERE

Lyrics Associate

Genius is searching for enthusiastic and attentive music fans to join our lyrics team as Lyrics Associates. The right candidates are skilled transcribers in their own right and equally skilled at carefully checking the work of others. They’re attentive to detail and process, and never miss a step. This team will play a key role in making Genius’ lyric library the very best, within hours and even minutes of release, reviewing our library of lyrics and helping us build new lyric products. 

*Note: This is a part-time, US-based remote role, primarily Thursdays through Sundays.

As the premier global database of lyrics and artist-focused content, Genius’s mission is to celebrate More Than The Music—the lyrics, the stories behind the songs, and the creative connections that meaningfully drive culture.

Through our original content, technology, and live & virtual experiences, Genius spotlights the artists who are shaping music culture across every genre and musical discipline, sharing the stories behind their creativity and craft in their own words with over 105M+ people each month on Genius.com and everywhere music fans connect across the internet.

To learn more, check out our sizzle and follow us on TikTokTwitterInstagramFacebookSnapchat and YouTube

Responsibilities:

  • Provide complete and accurate transcription and sync of new releases
  • Review and edit community transcriptions for accuracy and completeness
  • Match new release transcriptions to Apple Music database
  • Collaborate with Community and Tech teams to improve overall transcription processes and capabilities, including sync  

Requirements:

  • Ability to work under pressure with tight deadlines
  • Comfort with spreadsheets
  • Active participation in the Genius Knowledge Project and Transcriber community strongly preferred but not required
  • Fluency in a foreign language or regional languages, especially Jamaican patois, is a plus
  • Professional transcription experience highly regarded
  • Age 18+

APPLY HERE

Administrative Coordinator โ€“ Part Time

Job ID: BH410188

Category: Administrative Assistant

Specialty: Administrative

Coordinates and has direct responsibility for a program, project, event or program. Creates and implements administrative systems to manage area of responsibility. Serves as main source of information, effectively responding to inquiries from potential customers, participants, academic collaborators. Prepares and maintains records, reports, budget and plans. May maintain a web page, website, or program materials. Requires 2 to 3 years of related experience, excellent interpersonal and communication skills. Ability to work independently with minimal supervision and direction. Able to plan, prioritize, and track work. Basic or better proficiency on common office software.

Administers systems and processes for a department. Collects, reviews, and enters information for instructional support contracts. Creates reporting system for monitoring workflow for contracts. Collects and organizes resources and communications for support staff. Ability to work independently with minimal supervision. Able to plan, prioritize, and track work. Intermediate or better proficiency in MS Office, and willingness to learn company systems, is required.
-A/P Processing for Guest Speakers and Miscellaneous Charges
-Data Entry for Faculty and TA information
-Review of Syllabi for policy adherence

APPLY HERE

Accounts Payable Specialist

Responsible for processing all transactions relating to Accounts Payable and verifying with all team members that all company expenses are properly coded and posted in the accounting system each month before month-end.  Maintaining the role forward schedules for relevant balance sheet accounts.  Assist in audit preparation and auditor requests for relevant accounts. Provides assistance to the accounting team with other tasks when needed.

How you’ll add value:

  • Processing Accounts Payables transactions and payments.         

What you’ll need to be successful in this role:

  • Bachelor’s degree in a relevant field of study (Accounting preferred) preferred, not required
  • Experience with accounting software and data entry (GP or Intacct preferred)
  • General knowledge of basic accounting terms and concepts
  • Work experience with Accounts Payable
  • Experience and understanding of Accounts Payable processing and data entry
  • Communicates effectively and responds to internal emails and inquiries within reasonable timeframes
  • Is a team-player in his or her department and the Company as a whole
  • Behaves respectfully to others in the workplace
  • Is discreet and keeps company financial information confidential
  • Can work under the deadline of accounting month-end

R365 Team Member Benefits & Perks

  • Competitive compensation package
  • Comprehensive medical benefits
  • R365 pays 100% of the premium for medical, dental, and vision insurance for employees 
  • 401k + matching
  • Team member stock options
  • Flexible PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

APPLY HERE

Claims Representative Associate โ€“ Remote

The Claims Representative Associateis responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Provide general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims.
  • Authorize the appropriate payment or refers claims to investigators for further review.
  • Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary.
  • Analyze and identify trends and provide reports as necessary
  • Consistently meet established productivity, schedule adherence, and quality standards
  • Recognize claims by determining claim type – HCFA, Hospital, UB, and/or RX
  • Identify more complicated claims and refer them to Senior Claim Processor or Supervisor
  • Calculate other insurance and re-pricing benefits
  • Work claims files to ensure the appropriate eligibility and provider records are matched to the claim
  • Updates and maintains claims tracking database

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma / GED (or higher)
  • 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • 2+ years of data entry experience
  • Basic understanding of healthcare claims including ICD-9 and CPT codes  

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

  • 1+ years of experience working with medical claims
  • Prior experience working with IDX software
  • 1+ years of working in production based environment
  • Type 60+ WPM

Soft Skills:

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

APPLY HERE

Data Operations Associate

Job ID: BH412425

Category: Data Entry, Administrative Assistant

Specialty: Administrative

A retail company on the South Shore in MA seeks a Data Entry Specialist for a 2 month contract assignment with the potential to convert to a permanent employee.

Must Haves:

  • Data entry experience with strong attention to detail
  • Excel experience

Preferred:

  • Retail industry experience
  • Oracle experience

Job Summary/Description:

Creates reporting and analysis to support the business.  Provides back-up to Manager Data Operations.  Inputs data, manipulates and edits existing data, and proofs new entries into database for accuracy within established policies, procedures, and standards. Compiles, sorts, and verifies accuracy of data to be entered. Trouble shoots problems relating to data entry.

ESSENTIAL FUNCTIONS:

Reporting

  • Create and run weekly and monthly reports to support planning and merchandising
  • Assist in developing specific reports and analysis to support the business

Purchase Orders

  • Data entry of unit commitments into PLM
  • Data entry of all finalized purchase orders into RMS, to be sent to vendors
  • Data entry of PO changes – RMS
  • Responsible for accuracy of weekly PO and Receipt reports

Promotions

  • Responsible for company promotion set up in the mozart, promo services, and ECP systems
  • Ensures accurate promotional pricing for web and concierge (not POS)
  • Proofs all Merchandising promotion lists for accuracy

Markdowns

  • Markdown file setup and updates for planning team
  • Uploading Approved markdowns into RMS
  • Responsible for accuracy of pricing in stores and on the web

Mapping

  • Attach list of new items to offer codes – for catalog and web reporting
  • Move carryover items monthly from old codes to new active codes
  • Move all MD items from FP codes to MD codes in time for MD effective date
  • Responsible for accurate reporting by offer code

Item maintenance (Item setup now automated through PLM interface)

  • Data entry MPCS item/color plans
  • Data entry CNS codes (do not backorder) in MPCS

Systems support

  • RMS/RPM  – pricing and purchase orders
  • Mozart table maintenance, offer code set up
  • MPCS table maintenance, offer code set up
  • Actively participate in system upgrades and implementations

APPLY HERE

Data Entry Operator

Job ID: BH395984

Category: Data Entry, Administrative Assistant

Specialty: Administrative

Job Title: Data Entry Operator

Must Haves:

  • Bachelor’s Degree
  • 1-3 years of experience – Recent grads with internship experience are encouraged to apply
  • Proficient with Excel
  • Proficient with Computers and Computer Programs

Preferred:

  • Healthcare Experience
  • Experience following and enhancing operational processes

Job Summary:

The Research Patient Data Registry (RPDR) is a centralized clinical data registry designed for facilitating research across the organization’s enterprise. Our team is focused on the consolidation of data from a variety of hospital systems into an organized format that can be easily queried by investigators from across the organization. We provide tools to search this data as well as process workflows for the dissemination of clinical data for IRB approved studies. Our repository contains over 15 billion individual data points on over 6 million patients. Our team handles over 30,000 query requests from over 1500 researchers annually, including the creation and delivery of over 5000 identified data sets. The total value of grants that depend on data delivered from the RPDR for their associated research projects is estimated to be over $1 billion.

The analyst’s primary responsibilities will be to help process clinical data sets compiled from our data repository, review for any processing errors, and deliver in a timely manner to the research community. The ideal candidate can quickly learn new concepts, is excited about building efficiency in their day to day work, has a great attention to detail, and strong sense of accountability.

Principal Duties and Responsibilities:

The RPDR team receives approximately 500 data requests monthly using our self-service tools. These requests are used by the research community to recruit patients into research, conduct retrospective analyses, and other clinical research data needs. These requests constitute “jobs” that must be processed. Responsibilities for the operations analyst will entail:

• Starting new data jobs and configuring them according to our Standard Operating Procedures.

• Daily monitoring of data jobs that have been compiled and following our Standard Operating Procedures to deliver data to the research teams who requested data.

• Helping the team meeting a 2-day turnaround time for delivering data by successfully delivering data daily, and managing old requests and new requests, as well as requests to expedite some if researchers have upcoming deadlines.

• Identifying issues in data log files and escalating as needed for potential resolution.

• Updating Standard Operating Procedures as need to adapt to changing needs; new steps; changed requirements

• Escalating issues in a timely manner and documenting issues following the team’s best practices.

• Use the organization’s values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

• Performs all other duties as required.

• Additional responsibilities to be given based on completion of core team tasks.

Qualifications

• Bachelor’s Degree Required.

• 1-3 years of experience. New grads with internship experience are encouraged to apply.

• Strong knowledge of the Microsoft Office suite.

• Strong written and verbal communication skills.

• Experience following and enhancing operational processes a plus.

Skills/Abilities/Competencies Required

• A customer-first attitude.

• Ability to work remotely and communicate clearly to team members about status of work, using MS Teams audio and video, chat, and email as appropriate.

• Ability to work independently.

• Be self-motivated despite work that, at times, can be repetitive.

• Ability to work and thrive in a large complex organization.

• Strong aptitude for problem-solving; detail-oriented; calm under pressure or when faced with ambiguity.

• Metric-driven with an eye toward process improvements.

• Ability to work collegially and able to develop and maintain productive relationships with colleagues and others across the organization, at all levels.

APPLY HERE

Bilingual Customer Experience Specialist I

Employer: Kalsec

Essential Job Functions:

  • Provides dedicated service regarding orders, sample requests, documentation requests, returns, credits, complaints, and invoices.
  • Support customer order fulfillment by working closely with a cross-functional team including Sales Support, Regulatory Affairs, Logistics, and Planning to ensure that all transactions and processes meet external compliance and regulatory requirements
  • Continuously self-educate to improve the knowledge of Kalsec procedures, products, sales process, freight carriers / transportation options, and the food and beverage industry in general.

Education/Experience/Skills:

Required:

  • High School Diploma or equivalent
  • 3-5 years Customer Service Experience
  • Bilingual English and Spanish. Must be able to speak, write and read fluently in both languages
  • Must be able to work a schedule equivalent to 11am 8pm EST, can be located anywhere in the USA.
  • Excellent interpersonal, communication, and customer service skills
  • Ability to succeed in a dynamic, fast-paced work environment
  • Ability to thrive in a cross-cultural work environment
  • Positive Phone Etiquette ( speak with a smile )
  • Order Entry Experience
  • Detail and solution-oriented approach
  • Tactful and skilled in conflict resolution
  • Demonstrated computer skills (e.g. ERP systems, Outlook, Access, Excel and Word.)

Desired:

  • Bachelor s degree, preferably in business or related discipline
  • International Business Knowledge
  • Fluency in Portuguese

APPLY HERE

Transcriptionist

Employer: Clarabridge

About the role:

In this role, you will be a core member of the Clarabridge Speech Engineering team. You will be carefully transcribing audio sourced from a variety of different industries for use in improving our speech recognition models. Attention to detail is a key requirement, as are outstanding clerical and organizational skills and an ability to meet deadlines.

Responsibilities include:

  • Manually transcribing audio recordings in accordance with Clarabridge transcription standards
  • Ensuring the quality and accuracy of manual transcripts
  • Proactively enhancing transcription standards and conventions
  • Collaborating with your teammates to resolve issues

This is a work-from-home role.

About the team:

The Clarabridge Speech Engineering team is focused on delivering state-of-the-art automated speech transcription capabilities to our customers. We are a highly collaborative and supportive team, using agile practices to accommodate changing priorities and great tools to keep us productive. We make heavy use of video conferencing, Slack, Jira, and other collaboration tools to bring the team together.

About you:

You are a candidate with the following qualifications:

  • Bachelor’s degree in English, Linguistics, Speech Pathology, or other language focused degree
  • Strong attention to detail
  • Affinity for editing and proofreading
  • Excellent writing skills
  • Able to type 60+ WPM
  • Proficient with Microsoft Word or equivalent
  • English is your first language
  • Basic windows skills, and ability to use Express Scribe.

Additionally, the following skills and experiences would be great:

  • Experience with software packages like Audacity, WavPad, Anchor, or Hindenburg Journalist
  • Experience with transcription aids such as foot pedals
  • Legal or Medical transcription experience
  • Experience with Remote file systems, including copying to and from cloud storage.

APPLY HERE

Transcriptionist – Transcriber

Employer: TranscribeMe

Qualifications

  • US work authorization (Required)
  • Transcription: 1 year (Preferred)

Full Job Description

TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers.

FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!

We’re currently working on several large volume, long-term projects and are looking for experienced transcriptionists in the US to join our team.

  • Prior transcription experience is a plus.
  • Each individual is responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
  • The pay rate starts at US$25 per audio hour. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate can go as high as US$60 per audio hour.
  • This is an independent contractor role, and as such is not available to residents of California or Massachusetts.
  • Candidates must be US citizens or permanent residents who can provide a valid US ID and are willing to undergo a background check.

In order to apply, go to https://workhub.transcribeme.com/Account/Register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the Special Styles English Entrance Exam to join our team.

Job Types: Full-time, Part-time, Contract

Salary: Up to $15.00 per hour

Benefits:

  • Flexible schedule

APPLY HERE

Transcriptionist – Spanish Language

Employer: TranscribeMe

Job details

Salary: Up to $25 an hour

Job Type: Full-time, Part-time, Contract

Number of hires for this role: On-going need to fill this role

Qualifications

  • Spanish (Required)
  • US work authorization (Required)
  • transcription: 1 year (Preferred)

Benefits:

  • Pulled from the full job description
  • Flexible schedule

Full Job Description

TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers. FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!

We’re currently working on several large volume, long-term projects and are looking for experienced transcriptionists in the US to join our team. There is no interview for this role.

  • Prior transcription experience is a plus.
  • You will be responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
  • The pay rate starts at US$25 per audio hour for these projects. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate can go as high as US$60 per audio hour.
  • This is an independent contractor role, and as such is not available to residents of California or Massachusetts.
  • Candidates must have valid authorization to work in the US, be able to provide a valid US ID, and be willing to undergo a background check.
  • Must be able to speak, understand, and write in Spanish.

In order to apply, go to https://workhub.transcribeme.com/account/register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the Español – Especializado – FV Spanish US Only exam to join our team.

Job Types: Full-time, Part-time, Contract

Pay: Up to $25.00 per hour

Benefits:

  • Flexible schedule

COVID-19 considerations:
This job is 100% remote and can be done from home. All you need is a computer, a stable internet connection, & headphones.
There is no interview for this position. Register using the link and pass the Español – Especializado – FV Spanish US Only exam.

Experience:

  • transcription: 1 year (Preferred)

Language:

  • Spanish (Required)

Work Remotely:

  • Yes

APPLY HERE

Medical Transcriptionist

Employer: Savista

Responsibilities:

  • Transcribes medical reports using all available technology accurately and in a timely fashion.
  • Reviews reports for completeness against voice files and corrects errors in transcription, grammar, punctuation, and spelling.
  • Corrects omissions or inconsistencies found.
  • Consults reference books and material including Internet to verify information before report is sent with a blank.
  • Achieves and maintains a 98.5% QA Score.
  • Production of 260 lines per hour (within 90 days of start date).
  • Maintains ongoing personal education to ensure continuous quality improvement.
  • Maintains knowledge of new procedures, medications, etc. in order to perform at the high level designated by nThrive.
  • Keeps apprised of any changes in Account Specifics for accounts worked.
  • Follows guidelines of nThrive’s QA Plan and AAMT Book of Style.
  • Provides required documentation for payroll and billing.
  • Reviews and keeps updated on Master File instructions for all accounts assigned.
  • Responsible for covering shift to which they have been assigned.
  • Supports nThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to nThrive’s business practices. This includes: becoming familiar with nThrive’s Code of Ethics, attending training as required, notifying management or nThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Requirements:

  • High school diploma or GED.
  • At least one year of experience in acute care transcription with some production within the last 18 mos.
  • Previous ASR experience within the last three years.
  • Broad knowledge in all areas of medicine with a strong background in medical terminology.
  • Ability to provide a track record of quality audit scores of at least 98% and currently meeting employer productivity standards.
  • Excellent english language skills.
  • Ability to maintain a high level of concentration for extended periods of time.
  • Ability to pass a transcription skill assessment.
  • Must have a reliable internet connection available in home office.
  • Able to work Sunday-Thursday or Tuesday-Saturday.

Online Data Quality Analyst

Employer: TELUS International

Job Requirements:

  • Fluency in English is essential
  • You must be living in the United States for the last 2 consecutive years
  • Working knowledge of local and national geographical areas
  • You must pass an open book online evaluation to demonstrate capability of reading and applying the guidelines
  • Experience/know-how of using online maps, search engines and website research.
  • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States.
  • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense

Benefits:

  • Flexible Hours to work around home life
  • Better Work-Life Balance
  • Remote work & Location Independence
  • Positive Environmental Impact

Additional Job Description

The position will allow you to work from home as an Independent Contractor on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. The tasks will involve determining the relevance and accuracy of information by performing online research and referring to guidelines provided to you. You will be rating tasks to validate data. You will be helping to authenticate data that will be used in live online search tools and applications by millions of users across the world.

APPLY HERE

Transcriptionist

Employer: Allegis Transcription

Allegis transcriptionists work remotely as independent contractors providing high-quality legal and insurance transcription. Contract work is available for a wide range of experience types including options to begin transcription work for the first time.

Working with Allegis

Allegis offers fair market per-page pay rates as well as access to an abundance of work with the expectation of significant growth for the foreseeable future. We also offer:

  • A quality development program to introduce standards and processes
  • A transcription community network with discussion forum and resource library
  • A transparent QA feedback program
  • An accessible support team

Skill Requirements

Allegis requires the ability to consistently and independently transcribe multi-speaker audio recordings completely, accurately, and in adherence to formatting standards and quality requirements. This also includes:

  • Fast and accurate typing and word processing
  • Excellent spelling, grammar and punctuation skills
  • Proofreading and editing skills
  • Aptitude for discerning challenging audio and accented speech
  • Processing and responding well to quality feedback
  • Reliably meeting established deadlines

Contract Requirements

  • Available and willing to commit time to an initial quality development program
  • Availability to meet per-week production minimums
  • Up-to-date PC with Microsoft operating system (8+), anti-virus protection, and Word (2013+)
  • High-speed internet connection
  • Foot pedal and headset (and audio player for legal work)
  • Proficient, self-sufficient hardware and software use and maintenance

APPLY HERE

Medical Scribe

Employer: AQuity Solutions

Position Description:

Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!

Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!

As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.

YOU WILL…

  • Have a Competitive Wage and Benefits!
  • Work Directly with Physicians Gaining Valuable Clinical Charting Experience
  • Network Directly w/Physicians
  • Draft HPIs, PEs, ROSs, and Analyze Lab Reports
  • Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time

Requirements…

  • Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
  • The ability to work from home and a secure reliable internet connection at home.
  • Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
  • Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
  • Minimum of 10 months of employment with us.
  • Strong computer, typing, and listening skills.
  • Ability to type 45 – 50 wpm or more.
  • 18 years of age or older.
  • Authorized to work in the United States.
  • Currently live within the borders of the United States.

IT WOULD BE AWESOME IF YOU ALSO…

  • Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
  • Specialty experience in EHR documentation with outpatient clinics
  • Strong leadership skills
  • Planning on going into medical, physician assistant, or nursing school in the future
  • Looking for a potential career!
  • Good understanding of technology and how it integrates with the medical industry
  • A passion for healthcare
  • You would like to work from home
  • Able to balance school and work

A LITTLE MORE ABOUT US…

  • This is a work from home position with a large opportunity for growth!
  • We offer a competitive wage and benefits
  • Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
  • We are an Equal Opportunity Employer.

APPLY HERE

Legal Transcriptionist

Employer: SpeakWrite

JOB REQUIREMENTS

Working with SpeakWrite…

Want to build a career that allows you to work from home and immerse yourself in interesting fields everyday?.. and be able to fully control your schedule? If so, please read on…

We are accepting applications for qualified typing and transcription experts to join our team and get paid to help facilitate the work of professionals all over the country!

You will have the opportunity to transcribe audio from all sorts of law offices.

With SpeakWrite, you can set your own schedule and work as much or as little as you like- which means you can make as much as you like.

We have a limited number of available positions and are only considering those who take action by applying now.

What can you earn?

Avg. Monthly $450

Top Monthly $3,400

Legal Transcriptionist Position Requirements

Experience Required

  • Typing skills: 60 WPM MINIMUM AVERAGE TYPING SPEED WITH 90%+ ACCURACY

Applicants must pass a typing test with a minimum speed of 60 words per minute with 90% accuracy for your application to be considered.

Before you Apply – Take a Free Typing Test

  • Residency: YOU MUST BE A LEGAL RESIDENT OF THE U.S. OR CANADA. Due to California law AB-5, SpeakWrite cannot accept applications from California residents. We do not contract with off-shore transcriptionists.
  • Language: You must be fluent in English and possess a strong working knowledge of English grammar, spelling, and punctuation.
  • Work Experience: You must be proficient in Microsoft Word 2007 or newer, including advanced formatting features. You must possess excellent listening skills and be comfortable working independently.
  • Legal Applicants: 1 year or more of work in a law firm, including legal transcription and word processing experience, performed within the last five year period.

Specific experience and a good working knowledge of the set-up of legal pleadings, agreements, court headings, interrogatories, deposition summaries, formal correspondence, etc. As well as good working knowledge of the proper format of legal citations.

Equipment Required

SpeakWrite employs cutting edge technology to deliver quality audio to our transcriptionists. You will need the minimum required equipment to access our system:

  • Windows Based PC w/ minimum 1GB RAM – no MACs or Tablet
  • Windows OS 7 or newer
  • Microsoft Word 2007 or newer (licensed versions only). Monthly subscription based is not acceptable
  • Microsoft Internet Explorer v8.0 or higher
  • Adobe Acrobat Reader v8.0 or higher
  • Windows Media Player v10, 11 or 12
  • Sound card and earphones to listen to the dictation.
  • Foot Pedal – (Operates the playback of audio material. You will be notified when to order it)
  • You must download MS Word onto your computer to complete work. Uninstalled subscription/web versions are not compatible.

Certified Tumor Registrar

Employer: Registry Partners

$1500 Sign-on bonus incentive for Certified Tumor Registrar happening NOW at Registry Partners! Full-Time or Part-Time (15 hrs./wk. or more) will receive a $1500 sign-on bonus if they sign offer letter by November 30, 2021. The payout will consist of 2 payments. 1st payout will be once employee completes 30 days of employment of half of the amount ($750) and second payout will be processed once employee completes 90 days of employment with us.

Job Overview

The Certified Tumor Registrar is responsible for the review and detailed abstraction of cancer registry data from electronic medical records in compliance with state and national guidelines. The Certified Tumor Registrar is detail-oriented, committed to high-quality data abstraction, meets both quality and productivity standards, functions well independently, and works well under time constraints to ensure deadlines are met.

We are accepting applications for Full-time (40 Hours per week) and Part-time (15+ Hours per week) candidates.

Qualifications

Requirements and Experience:

  • A minimum of 1 year of current data abstraction experience with the Cancer Registries
  • Cancer registry abstraction, data entry, and analysis
  • Personal Computer with Windows 8 operating system or higher
  • High-Speed Internet Access (5 Mbps Download & 2 Mbps Upload speeds)
  • Successful completion of pre-employment skills assessment exam
  • A minimum of 1 year of current CoC Accredited Cancer Program experience (Preferred)
  • Must comply with Client’s immunization policy to include proof of COVID-19 vaccination or medical or religious exemption

Certifications/Licenses/Degrees:

  • Must have current Certified Tumor Registrar (CTR) certification
  • A minimum of an Associate Degree in Health Information, or related field (Preferred)

Other Skills:

  • Must be reliable, responsible, and dependable
  • Computer savvy with proficiency in EMR software and registry/database
  • Abide by strict confidentiality regulations as defined by HIPAA and company policy
  • Excellent communication skills (both written and verbal), as well as highly organized, proficient time management and critical thinking skills
  • Knowledge and understanding of the Commission on Cancer standards and accreditation process (Preferred)

Compensation/Benefits

All team members are employees of Registry Partners, not contractors. Employees have a flexible schedule, achieve a work/life balance, and can work remotely from all 50 states. Full-time staff members have peace of mind through our full-time guarantee and a full benefits package including:

  • Medical, dental, and vision benefits
  • Paid time off
  • Paid continuing education time
  • Paid holidays
  • 401K retirement planning
  • Short-term disability
  • Life insurance

APPLY HERE

Enrollment Processor

Employer: South University

POSITION SUMMARY:

The Enrollment Processor is responsible for maintaining inquiry and high school data base for the Admissions department. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.

KEY JOB ELEMENTS:

  • Create all permanent academic and financial aid folders (ACs/SFS) as well as computer system records daily. Ensure that academic records are properly maintained; files are updated, kept in order, and adhere to state, federal and accreditation regulations.
  • Process incoming high school and college transcripts. Submit college transcripts for transfer credit review. Track academic placement testing for Admissions.
  • Prepare and distribute necessary paperwork for Admissions Committee review and update results.
  • Generate and mail all letters to incoming students and maintain copies in permanent academic files.
  • Assist Admissions in preparing for class start with documents needed and inputting HOLDS as needed for incomplete academic files.
  • Prepare and distribute daily, weekly reports to Admissions regarding future class start information. Available for switchboard relief as needed. Other duties as assigned.

REQUIREMENTS:

  • Bachelor’s Degree required.
  • Two to three years of experience in a data entry or administrative role, preferably in a post-secondary institution.
  • Possess a sincere interest in helping others achieve life goals.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with both faculty and student populations.
  • Superior organizational and problem resolution skills.
  • Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
  • Ability to interact effectively as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests.
  • Ability to maintain several project timelines concurrently and bring all to a successful close. Ability to work without close supervision and to set one’s own priorities

Benefits:

  • *Medical
  • *Dental
  • *Vision
  • FSA/HSA
  • Tuition Assistant Program
  • Long/Short Term Disability
  • Life Insurance
  • Employee Assistance Program
  • 401K Match
  • Generous Paid Time Off
  • 12 Paid Holidays
  • *includes domestic partner coverage

APPLY HERE

Data Entry

Employer: Randstad

Job description

  • Randstad is seeking a Data Entry Specialist for a work-from-home job.
  • All candidates must reside in the Denver Metro Area and be able to pick up equipment from the Denver Tech Center.
  • This position will be responsible for data entry of medical claims and processing of such claims.
  • Hours are 7a-4p Monday-Friday, with pay starting at $16/hour.

Responsibilities

  • This position will be responsible for data entry of medical claims via Microsoft Excel.

Skills

  • Data Entry
  • 10-Key
  • Typing Skills

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year
  • Experience level: Entry Level

Shift: First
Working hours: 7 AM – 4 PM

APPLY HERE

Service Processor, Agent Changes

Employer: Lincoln Financial Group

As the Service Processor for the Agent Changes team, you will provide high-level service to our agent and broker/dealer partners by maintaining records and answering compensation inquiries while working independently in accordance with established procedures and guidelines. This includes but is not limited to monitoring daily log reports to identify agent and broker/dealer business that needs to be processed, responding to inquires from agents, broker/dealers, and internal customers, and processing internal and external compensation statements. You will also proactively provide extra relationship support to our internal and external business partners through prioritization of issues and active communication. If this sounds like a role for you, please read on!

What you’ll be doing

  • You will process agent change requests coming from our agents, broker/dealers, and internal partners, working independently, in accordance with established procedures and guidelines, in a timely manner while meeting deadlines.
  • You will provide customer service to internal/external stakeholders, recognize what needs to be done to meet needs, and demonstrate flexibility and responsiveness to meet those needs.
  • You will effectively communicate verbally and in writing with internal/external stakeholders while maintaining a professional demeanor in all interactions.
  • Identify and recommend process improvements and organizational initiatives to positively influence the team and quality.

What we’re looking for

Must-have experience (Required):

  • High School Diploma or GED.
  • 0-1+ Years of experience that directly aligns with the responsibilities of the role.
  • Ability to maneuver through multiple systems/databases/platforms/software.
  • Ability to be adaptable/flexible as business needs change.

Nice-to have Experience (Preferred):

  • Data entry experience in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

What’s it like to work here

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights, and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • Paid Time Off
  • Parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a hybrid remote work environment
  • Effective productivity/technology tools and training

APPLY HERE

Bilingual Customer Experience Specialist I

Employer: Kalsec

Essential Job Functions:

  • Provides dedicated service regarding orders, sample requests, documentation requests, returns, credits, complaints, and invoices.
  • Support customer order fulfillment by working closely with a cross-functional team including Sales Support, Regulatory Affairs, Logistics, and Planning to ensure that all transactions and processes meet external compliance and regulatory requirements
  • Continuously self-educate to improve the knowledge of Kalsec procedures, products, sales process, freight carriers / transportation options, and the food and beverage industry in general.

Education/Experience/Skills:

Required:

  • High School Diploma or equivalent
  • 3-5 years Customer Service Experience
  • Bilingual English and Spanish. Must be able to speak, write and read fluently in both languages
  • Must be able to work a schedule equivalent to 11am 8pm EST, can be located anywhere in the USA.
  • Excellent interpersonal, communication, and customer service skills
  • Ability to succeed in a dynamic, fast-paced work environment
  • Ability to thrive in a cross-cultural work environment
  • Positive Phone Etiquette ( speak with a smile )
  • Order Entry Experience
  • Detail and solution-oriented approach
  • Tactful and skilled in conflict resolution
  • Demonstrated computer skills (e.g. ERP systems, Outlook, Access, Excel and Word.)

Desired:

  • Bachelor s degree, preferably in business or related discipline
  • International Business Knowledge
  • Fluency in Portuguese

APPLY HERE

Ads Quality Rater – English (US)

REMOTE, US BASED /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – GLOBAL FREELANCE TALENT COMMUNITY /PART TIMEAPPLY FOR THIS JOBAs a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 77,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ads Quality Rater
Are you a search engine guru? Can you find what you’re looking for with just a few keywords?
We have a unique opportunity for you to put your skills to the test!
Welocalize needs English speakers in the United States to help support our client’s project as an Ads Quality Rater.
You will use a unique, web-based tool to evaluate search engine advertisements based on project guidelines.
Apply todayand start shaping the future of the internet!
Project Details
Job Title: Ads Quality RaterLocation: Remote (Must be based in the United States)Hours: Minimum 5 hours per week, up to 25 hours per week; set your own schedule (Expect occasional peaks and dips in work)Start date: ASAPEmployment Type: W2 Part Time Employee
Please note that this work is based on project need. Due to this, weekly hours may vary and flexibility with change is expected.

Requirements

  • Fluency in English
  • Strong understanding of popular culture in the United States
  • Web-savvy and able to work in a fast-paced environment
  • Excellent online research skills
  • Reliable computer system and internet connection
  • Reliable anti-virus software (as you will be surfing the web as part of the work)
  • Ability to follow instructions in English and comply with the project conventions and rules expected by the client
  • Must sign a Non-Disclosure Agreement to protect client confidentiality
  • Must pass training and a rigorous quality test designed by our client before starting work
  • Bachelor’s degree+ or equivalent professional work experience

APPLY HERE

Online Chat Advisor

Opportunity at a Glance

The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services.  Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite.  The intent is to grow and service all client partners that solicit the organizations customized services.

Responsibilities

  • Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
  • Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Service, Academic advising, Technical help desk ect).
  • Routes detailed chat inquiries to appropriate department personnel with special consideration for Student Finance questions to ensure best in class student service.
  • Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, and University catalog material, providing pertinent and responsive feedback.
  • Dispositioning inquires in SFDC.  Generating and documenting qualified inquiries and reassign to appropriate recipients.
  • Completes other duties as assigned.

Qualifications

  • Bachelor’s preferred, not required
  • 1-2 years admissions, student services experience with familiarity with institution catalog.
  • Subject matter expert in front line admissions policies.
  • Ability to multi task several online chats at the same time, good typing skills and appropriate English
  • Ability to communicate in a concise and friendly manner via non-verbal source.
    •  

APPL YHERE

Part Time Data Entry Clerk (Remote)

Primary Responsibilities:

* Accurately enter data into corresponding fields transitioning data from Quickbooks to SAP

* Entering purchase orders, credits and invoices

Skills & Experience Preferred:

* The ability to accurately enter, manage and maintain client records

* The capability to appropriately file electronic reports, correspondence and files

* The ability to manage requests to access files, distribution of files and file retrieval

* Demonstrated intermediate experience with standard computer software applications along with patient/client management systems

* Experience generating and storing reports

Benefits:

* Comprehensive healthcare coverage

* Flexible PTO Program 

* Paid time off to “give back” to the community

* 401K retirement account

* Wellness Program

APPLY HERE

Part Time Social Media Specialist – Remote

About the Role

As Social Media Specialist you will play a key role in managing the day to day delivery & optimisation of our social plans.

You will work closely with our colleagues across media, comms, creative production and editorial to identify, foster and build world class capabilities that allows for award winning social execution. You will report to the Social Media Lead and will assist in delivering content across Facebook, Instagram, Twitter and other relevant platforms.

What do you bring?

* Execute social media strategy including all associated platforms and accounts

* Design and create content for all our social media channels, including photo and video editing

* Share insights with relevant staff around performance of social content

* Identify key content priorities

* Create copy for each post

* Brief designers to create relevant and engaging content.

* Utilise social media tools to identify trending content.

* Maintain social reporting tools to ensure data is relevant i.e. updating labels, tagging content, reporting templates etc

What we offer

* 401(k)

* Great work/life balance

* A professional development budget for everyone

* Health, Dental and Vision Insurance

* Opportunities to grow within a fast-paced, innovative company

APPLY HERE

Data Transcriptionist

Human Devlmnt Family Science
Division NameCollege of Human Sciences
Position TitleData Transcriptionist
Working Title (if different from Position Title)
Job SummaryMilitary REACH is housed in the Department of Human Development and Family Studies (HDFS), through a partnership with the Department of Defense (DoD) and the US Department of Agriculture – National Institute of Food and Agriculture (USDA/NIFA). Military REACH provides high-quality resources to the DoD in the form of research and professional development tools across the spectrum of family support, resilience, and readiness.

Our team is seeking candidates for the position of Data Analyst. This individual will support the work of the Military REACH online library and database repository. This position requires the individual have (1) a basic understanding of data entry and management, (2) keen attention to detail, (3) exceptional organization skills, and (4) the ability to sit and maintain focus for extended periods of time.  

Due to COVID-19, and to ensure the continued safety of team members, this individual may be asked to work remotely, so they must have a personal computer that can run EndNote and Zotero.
Essential FunctionsThis individual will assist the Military REACH team by entering data from scholarly articles into EndNote and Zotero database repositories and will review the current research holdings for overall accuracy, specifically to identify errors in APA citations and spelling. These steps are integral to Military REACH ensuring a well-structured, organized, and current library.    This position is currently a one-semester position, but there is potential for extension depending on need. 
Minimum QualificationsEntry into the applicant pool requires: (1) the individual be a current student at Auburn University, (2) basic understanding of data entry and management, (3) keen attention to detail, and (4) the ability to sit and maintain focus for extended periods of time. 
Preferred QualificationsExperience with EndNote and Zotero is preferred
Pay Rate$10.00/hour
Work Hours15-20 hours per week
City position is located in:
State position is located:

APPLY HERE

HR Associate II

Hiring Range: $18.87 – $23.59

PLEASE NOTE: The hiring range applies to US-based employment and may be higher in certain US geographic locations.

Overview     

As a Human Resources Associate II, you will serve the organization through the HR Service Center and provide functional support to all United States HR teams. You will be the first point of contact for employee questions, and will handle sensitive and confidential employee information. Fielding calls and working in the office on occasion will also be part of your responsibilities.

PLEASE NOTE: This is a remote, US-based position.

What will you do?

  • Maintain a personal relationship with Jesus Christ.
  • Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
  • Uphold and engage in Compassion’s core Cultural Behaviors.
  • Serve as the first point of contact for employees seeking support from the HR Department. Answer a wide breadth of questions received based on experience and knowledge of the department and each functional area.
  • Provide general program or project support to the HR functional teams. This may include, but is not limited to, employment verification, tuition assistance requests, bereavement flower orders, anniversary award program, branded clothing allowance, data purge or employee record clean-up projects, etc.
  • Coordinate and facilitate all aspects of Compassion’s orientation program, including speaker scheduling, employee badges, schedule coordination, communications, catering, and collection and processing of all required new employee paperwork. Ensure that each new employee is warmly greeted during orientation and has a positive first experience at Compassion.
  • Process all employee record changes accurately and in collaboration with Payroll and payroll cycles. Accountable for the accurate entry, processing, and filing of all employee data records and paperwork, in accordance with applicable laws and regulations.
  • May provide some general administrative support including but not limited to, scheduling, ordering supplies, answering general inquiries via phone, email, and in person and guiding staff to the information needed.

What do you bring?

  • High school diploma
  • Two years of experience working in Human Resources or a similar position/field
  • Strong customer service skills
  • Ability to handle confidential and sensitive information
  • Problem-solving and decision-making skills in the midst of ambiguous situations
  • Ability to balance multiple projects/streams of work simultaneously

Why work here?

  • The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
  • Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
  • Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.

#LI-SR1

APPLY HERE

SOCIAL MEDIA SPECIALIST

The Social Media Specialist may work from our San Francisco, CA office, or remotely within the United States. 

Due to Covid-19, Earthjustice staff are currently working remotely from approved locations through January 18, 2022.

Responsibilities:

Daily Management of Social Media Accounts (30%)

  • Create daily social media content in coordination with the Program Communications team and Policy and legislation staff; process social media requests and adapt rapid-fire communication tactics for organization’s social media channels, in particular Twitter, Facebook, and Instagram.
  • Monitor breaking news and coordinate rapid response on social media with Program Staff; on call afterhours and weekends to provide guidance and create content for rapid response moments in cases of emergency.
  • Coordinate and develop joint social media initiatives with partner coalitions; maintain and cultivate relationships with social media leads of partner groups.
  • Work with Communications, Development, and Program staff to manage social media calendar, including coordination and scheduling of major advocacy campaigns
  • Engage with supporters on SM, including answering questions, driving comments, and guiding discussions.
  • Stay informed of latest social media trends and share knowledge with wider Communications team. 

Development of Social Media Strategies (30%)

  • Develop and implement SM strategic plan to broaden our target audience, increase brand awareness and deepen constituent engagement, especially in key markets
  • Participate in Digital team and Communication meetings to generate ideas for storytelling and content creation.
  • Work with the Marketing team to research and build list of influential SM figures for outreach on major campaigns and initiatives.
  • Work with Digital Fundraising team to implement paid promotional strategies for major fundraising campaigns.

Evaluation and Metrics (20%)

  • Use the social media dashboard to identify and track key performance metrics.
  • Support the content strategy director and Christian to compile weekly and monthly reports on best-performing social media posts
  • Stay informed of latest social media trends and share knowledge with wider Communications team.

Graphic Design (20%)

  • Work with the design team to create social media posting templates for greater efficiency and brand consistency
  • Create graphic design content for the social media channels
  • Work with the rest of the social media team to plan visual storytelling strategic recommendations to improve future performances

Qualifications:

  • Bachelor’s Degree with a major communications, design, computer science, marketing, political science, or environmental studies, or equivalent years of experience preferred. 
  • Minimum of three years’ experience specifically focused on social media and technology.
  • Experience with marketing, communications, design and advocacy a plus.
  • In-depth experience managing organizational social media accounts, especially Twitter, Facebook, and Instagram. Strong familiarity with other SM platforms, such as Snapchat, Reddit, and Medium.
  • Experience setting high-level SM strategies and managing work flows, budgets, and calendars.
  • Strong organizational skills with demonstrated ability to plan and execute a variety of complicated projects. Strong attention to details a must.
  • Excellent writing skills, especially in translating long-form narrative into shorter, impactful pieces of storytelling. Sense of humor, spontaneity, and creativity a must.
  • Strong command of visual design and typography, including strong photo selection and photo-editing skills; adept at Adobe Creative Suite, especially InDesign, Photoshop, Illustrator, and Premiere for Facebook video editing
  • Ability to work quickly and productively in a team and in an open work environment.
  • Thorough command of Microsoft Office products, including Excel and Powerpoint.
  • Contributes to the creation of a diverse, equitable and inclusive work culture that encourages and celebrates differences. 
  • Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.

Salary is dependent on experience and location.
Salary for San Francisco, CA:$79,400 – $88,200
Remote Salary: $67,500 – $88,200

We offer a mission- and employee-focused work environment and a competitive compensation package, including excellent benefits. Earthjustice is an equal opportunity employer and highly values diversity.

To Apply: 

Interested candidates should the following via Jobvite: 

  • Resume
  • Cover letter
  • Graphic design portfolio (link or document)

APPLY HERE

ASSOCIATE DESK EDITOR/DESK EDITOR, LITTLE, BROWN BOOKS FOR YOUNG READERS

SUMMARY:

The Associate Desk Editor or Desk Editor will be responsible for editing a variety of middle grade and young adult titles already under contract, and managing other aspects of those books’ publication including generating copy and maintaining metadata. This is not an acquiring role; projects will be assigned by editorial directors. The location of this position is flexible, and can be based in New York or remotely.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Edit previously acquired novels and manage them through the copyediting, design, and production process.
  • Draft copy for title fact sheets, catalog, book jackets, etc.
  • Complete editorial projects and review submissions for the group when possible.
  • Traffic editorial projects through Production, Copyediting, and Marketing, and secure appropriate approvals.
  • Enter and track data in the title management database, ensuring the flow of approvals for deal memos, contracts, payments, etc.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • 3+ years’ children’s editorial experience
  • Broad knowledge of, and interest in, children’s book subject areas and publishing categories, including graphic novels and illustrated middle grade.
  • Excellent conceptual and line-editing abilities.
  • Strong written and verbal communication skills in addition to solid computer skills.
  • Ability to deliver timely, accurate work and demonstrate good follow up and follow through.
  • An understanding of and an appreciation for the ideas of diversity, equity, and inclusion.
  • Demonstrated ability to work effectively within a team setting
  • Proficiency with Microsoft Word, Excel & Outlook

As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers.

Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position has a minimum compensation of $50,000. Salary will vary based on a number of factors including location, skills, and experience — talk with your recruiter to learn more. Our comprehensive U.S. benefit offerings include medical, dental, vision, life insurance, LTD, 401(k), and more.

APPLY HERE

Enrollment Processor – Remote

POSITION SUMMARY:

The Enrollment Processor is responsible for maintaining inquiry and high school data base for the Admissions department. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.

KEY JOB ELEMENTS:

  • Create all permanent academic and financial aid folders (ACs/SFS) as well as computer system records daily. Ensure that academic records are properly maintained; files are updated, kept in order, and adhere to state, federal and accreditation regulations.
  • Process incoming high school and college transcripts. Submit college transcripts for transfer credit review. Track academic placement testing for Admissions.
  • Prepare and distribute necessary paperwork for Admissions Committee review and update results.
  • Generate and mail all letters to incoming students and maintain copies in permanent academic files.
  • Assist Admissions in preparing for class start with documents needed and inputting HOLDS as needed for incomplete academic files.
  • Prepare and distribute daily, weekly reports to Admissions regarding future class start information. Available for switchboard relief as needed. Other duties as assigned.

REQUIREMENTS:

  • Bachelor’s Degree required.
  • Two to three years of experience in a data entry or administrative role, preferably in a post-secondary institution.
  • Possess a sincere interest in helping others achieve life goals.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with both faculty and student populations.
  • Superior organizational and problem resolution skills.
  • Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
  • Ability to interact effectively as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests.
  • Ability to maintain several project timelines concurrently and bring all to a successful close. Ability to work without close supervision and to set one’s own priorities.

APPLY HERE

Customer Support – RPG – Tickets, Chats (No Phones)

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Tickets, Chats Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! 
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. 
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Do you enjoy multiplayer online role-playing games?Do you have game ticket support experience?Do you enjoy information searching and have great attention to detail?This long-term exciting gaming project can be a good fit for you!
Project Hours:10 am – 5 pm (Pacific Time)Monday – Sunday
Commitment:15 hours per week90 days (as needed)
Especially Seeking Availability:12 noon – 5 pm (Pacific Time)Monday-Sunday
Note: This is a long-term project.

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Professional-level English speaker located in US/UK
  • Good writing skill
  • Ticket support experience using Zendesk or similar CRM tools
  • Gaming project customer support experience
  • Experience with using admin tool/database
  • Experience with playing video games (Experience with MapleStory is a plus)
  • Has great attention to details
  • Able to follow complex procedures well

Computer Specifications Needed:

  • PC with Windows 10 or above
  • Must be ok with downloading and using VPN
  • Willingness to install MSQ security software and 2FA app on the phone

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.

APPLY HERE

Administrative Assistant – Fully Remote

Job Description

We are actively seeking a proactive, and dynamic administrative assistant who can become the backbone of our remote office functionality.  Working closely with a variety of internal stakeholders, you’ll be the driving force behind us staying organized and coordinated.  Strong communication and exceptional time management skills along with the ability to successfully multitask  will help the ideal candidate shine in this role.  We value open mindedness, self-motivation, attention to detail, and an attitude that encourages growth and personal ownership.  If this sounds like you, drop us a line!

This role comes with the following primary responsibilities:

  • Own documentation responsibilities, such as filing and organizing all paperwork and updating internal process & benefits documents, as needed.
  • Lead  employee engagement activities, such as administering team surveys, on-boarding and off-boarding requirements, birthday and anniversary celebrations. 
  • Assist with the logistics and coordination of company events
  • Support the executive team with tasks such as calendar management
  • Communicate proactively with all involved personnel and provide updates, identify problems, create solutions, and support improvements.
  • Administer software/hardware inventory?
  • Manage job postings, interview coordination (internal and external), etc.

Qualifications

  • 2+ years of experience, ideally in a small/medium business environment
  • Proficient in using and navigating Google Workspace applications
  • Excellent communication, interpersonal, email, and organizational skills
  • Strong attention to detail and highly accountable
  • Easily switch gears to attend to competing priorities and generally have a bias for action. 
  • Experience working in the AEC (architecture, engineering, and construction) space preferred

APPLY HERE

Livestream Event Producer, Event Productions

DESCRIPTION

Job summary
The Livestream Event Producer provides customer-centric event production services and overall event support at the highest level possible, through a mastery of systems and service, for the IT Services Event Productions team and its customers. Successful team members will be able to step seamlessly into a corporate livestream environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and be energetically driven to meet the needs of our customers and team.

Key job responsibilities
• Daily customer communication support and management
• Manages meetings effectively; provides supporting documentation and aligns stakeholders
• Improves project and process efficiencies, while improving team goals
• Manages team goals, and program-related metrics
• Works on defined cross-functional projects, with increased ambiguity
• Able to spot risks, asks the right questions, and escalate appropriately
• Search out opportunities to help others improve skillsets and knowledge base


A day in the life
Pre-event:
• Assists customers with discovery calls and planning meetings
• Establishes project timelines and deliverables
• Sets deadlines for content delivery and ensures deadlines are met
• Manages technical resource scheduling
• Manages technical rehearsals
• Supports media playback and presentation testing
• Acts as liaison between customer and technical team

Event execution:
• Management of technical services for assigned events
• Dynamically flex to customer needs and adapt to complications
• Act as POC for customer escalation

Post-event:
• Manages post-event reporting and surveys
• Manages delivery and/or posting of recording for customer
• Manages post-event customer communications

BASIC QUALIFICATIONS

• 5+ years in event or production management
• Demonstrated ability to maintain and manage complex calendaring systems and databases
• Experience with livestreaming

PREFERRED QUALIFICATIONS

• 2+ years project management
• Experience communicating with a diverse audience, including the ability to propose solutions and explanations in writing
• Experience with live and virtual event operations
• Experience taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Familiarity with event management processes
• Familiarity with video editing
• Strong desire to learn new technologies and systems
• Strong analytical skills and demonstrated ability to improve processes
• Proficiency with Microsoft Outlook and MS Office Suite. Optional, SharePoint, Visio, Tableau

APPLY HERE

Program Manager, Conferences, External Conferences & Experiences

DESCRIPTION

Job summary
Global Diversity, Equity, and Inclusion (GDEI) is looking for a Program Manager to deliver the Represent the Future Summit (RTF). RTF is an annual external professional enrichment summit designed to center and celebrate experiences and opportunities for Black, LatinX, and Native American candidates, customers, and Amazon employees. This Program Manager will lead conference content planning and event-day logistics for RTF, as well as provide support to other GDEI Conference functions as needed.

Key job responsibilities
This role will sit with External Conferences and Experiences (ECE) team within GDEI. ECE’s goal is to implement a structured, reliable framework for the conferences space where (1) internal stakeholders are well-informed and involved in experiences; (2) external partners are engaged in a timely fashion and in a manner that provides mutual benefit to Amazon and to our partners, and (3) GDEI’s Conference presence advances our goals around uplifting underrepresented communities and improving customer sentiment at every opportunity. This role will work with other GDEI teams such as Marketing and Communications, as well as external partners to develop creative and production strategy for RTF.

As a Program Manager, you will own content curation and support event logistics for the annual event. You will collaborate with stakeholders company-wide to determine content priorities and sponsorship. You will work with the ECE team and the broader GDEI team to source content that meets customer needs. You will work with peers within internal conferencing to ensure professional quality delivery logistics and analytics.

Throughout the year, you will partner with the named agency partner to manage an ongoing digital community for this experience. The goal of the digital community is to create a source of ownership for the ECE team regarding external engagement and ultimately, interest and registration for the event.

The ideal candidate will be organized and proactive, an owner with bias for action, a passion for organizing conferences and learning activities, strong customer obsession, and a desire to streamline processes. An excellent opportunity for someone who is passionate about working with customers and is motivated by scaling programs to help thousands of other people develop their careers.

BASIC QUALIFICATIONS

· 3+ years of relevant work experience in event and program management

PREFERRED QUALIFICATIONS

· Direct experience planning conferences for technical audiences or audiences interested in tech/professional content
· Experience sourcing key speakers (internal and external)
· Experience measuring customer feedback (pre- and post-event)
· Experience working in an entrepreneurial environment with strong multi-tasking abilities
· Experience developing 12-month planning cycles
· Passion for promoting diversity, equity, and inclusion in the workplace
· Ability to initiate and build collaborations, earning stakeholder trust
· Proven ability to juggle competing priorities and meet hard deadlines
· Ability to create reports and analyze org and people metrics
· Excellent communication skills

APPLY HERE

Event Marketing Coordinator, US – Remote

About Lyra HealthLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2.5 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $680 million.
Lyra is looking for an Event Marketing Coordinator who is detail-oriented and data-driven to join our fast growing event marketing team. This exciting opportunity will tap into your project management skills, challenge your attention to detail, and zero in on your analytical and interpersonal skills to help scale our event programs.
You’ll work closely with the Head of Events to support and optimize event operations to ensure event execution is flawless.  We are looking for someone who is eager to roll up their sleeves and help us execute across all facets of our growing event strategy.
Who you are:No task is too small, or too big, for your eager spirit.  You’re excited to be a part of a fast growing, cutting edge start-up and thrive on new challenges and unchartered territory.  You’re ready to jump in and get things done!

Responsibilities:

  • Support event logistics for field events including but not limited to venue/activity sourcing, contract, email communication, etc.
  • Work with Head of Events to execute Lyra’s annual conference, Breakthrough
  • Support event marketing managers on various trade shows, conferences, & webinars with list uploads, vendor research, booth logistics, etc. 
  • Maintain documentation of event operation and processes
  • Manage budget tracking, contracting, event research, & general internal/external event communication 
  • Manage corporate swag, collateral, and event supplies
  • Maintain a calendar of events
  • Support various other event marketing projects as needed

Requirements:

  • 1+ years of experience in supporting event marketing programs.
  • Previous work within a fast-growing start-up is a major plus.
  • Must be results-oriented and have the ability to succeed in a collaborative startup environment
  • Strong written and communication skills
  • Proficiency with Marketo or similar marketing automation software 
  • Proficiency with Salesforce a plus
  • Familiarity with the health benefits and/or mental health benefits industry a plus

APPLY HERE

Order Management Operations Associate

This is a Remote, Work from Home opportunity. Must be available to work 10:30a-6:30p PST Saturday-Wednesday. We are open 365 days a year. Must be willing to work weekends & key holidays. Additionally, you must have a dedicated quiet work space to be considered for this role. All candidates must reside in and be authorized to work in the United States.

Responsibilities

  • Functioning as a subject matter expert of fulfillment processes and ambassador for Direct to Consumer Suppliers
  • Remaining up-to-date on key workflow changes, guidelines, policies and procedures
  • Collaborating with the Customer Success team to ensure they are supported by providing valuable information needed to make every customer interaction a success
  • Sharing frontline insight with team leads, supervisors and managers to help drive continuous improvement in our customer experience
  • Ownership of data entry & documentation- you will be frequently using spreadsheet platforms such as Excel and Google Sheets
  • Understanding and clearly communicating the lifecycle of an order from processing to post-delivery actions which may include: order review/processor actions, order status expectations, screening & validating replacement part requests, communicating with partners via email and phone
  • Multitasking on a variety of web based tools simultaneously
  • Identifying and resolving operational and human bottlenecks in real time
  • Utilizing data to drive decisions

Requirements

  • Minimum of 2 years working in an e-commerce operations support role
  • Experience/proficiency in programs such as Excel, Google Suite, Asana, Kustomer, Slack
  • Strong computer skills with the ability to type at approximately 50+ WPM
  • Experience in a fast-paced, start-up environment with the ability to quickly get up to speed, and take on other projects
  • Comfortability and familiarity with working from home and being a self-starter
  • Ability to work within a decentralized team
  • Independent task, time, and personal resource management
  • Strong written communication skills that give you the ability to explain sometimes-complex instructions coherently
  • Ability to bring an upbeat, professional and respectful approach to work each day

#LI-REMOTE

APPLY HERE

Citizens Auto Finance Credit Analyst III (Remote)

Full/Part Time: F

Shift: 1st Shift

Description

As an employee of Citizens Bank you become part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Bank is an established and successful financial services company with national presence and the ability to conduct business globally.  We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Analyze and decision credit applications received by dealer customers in compliance with credit policy, regulatory guidelines, and Fair Credit Reporting act while maintaining delinquency and charge off ratios set by management.   

Thorough understanding and accurate usage of override and adverse actions codes. Provide clear documentation for decisions.

Recommend credit decisions on applications exceeding lending authority or outside of policy to appropriate levels of management.

Assist and make recommendations that would improve/enhance products (SIMPLE).

Build our brand through effective communications while developing strong dealer relationships.

Provide efficient dealer service in decisioning credit applications up to assigned lending authority and responding to dealer inquiries.

Monitor dealer relationships based on performance and recognize and communicate recommended changes to appropriate levels of management.

Work with sales staff and participate in dealer visits to develop relationships

Work with funding department to resolve contract issues.

Qualifications

Bachelors Degree preferred

5 years experience in consumer lending.  Indirect lending preferred

Working knowledge of Origenate application processing system preferred

Strong written and verbal communication skills

Working knowledge of MS office applications, including Word and Excel

The schedule for this job would require 3 Saturdays per month, one evening per week, and some Sundays.

High speed internet access required

Hours and Work Schedule

Hours per Week: 40

Work Schedule: varies

This position is not available in Colorado. 

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

APPLY HERE

STS Adult Cardiac Clinical Data Abstractor

The STS (Society of Thoracic Surgeons) Adult Cardiac Clinical Data Abstractor is responsible for the review and detailed abstraction of the STS registry by helping providers measure and improve the quality of care delivered. The STS Adult Cardiac Clinical Data Abstractor is detail-oriented, committed to high-quality data abstraction, meets both quality and productivity standards, functions well independently, and works well under time constraints to ensure deadlines are met.

We are seeking Part-time (15+ Hours per week) Candidates.

Qualifications

Requirements and Experience:

  • A minimum of 1 year of current data abstraction experience with STS Adult Cardiac and/or STS General Thoracic Registry
  • Actively working in an STS Abstraction or data management position
  • Other NCDR cardiac registry experience, preferred
  • Personal Computer with Windows 8 operating system or higher
  • High Speed Internet Access (5 Mbps Download & 2 Mbps Upload speeds)
  • Must comply with Client’s immunization policy to include proof of COVID-19 vaccination or medical or religious exemption

Other Skills:

  • Must be reliable, responsible, and dependable
  • Computer savvy with proficiency in EMR software and registry/database
  • Abide by strict confidentiality regulations as defined by HIPAA and company policy
  • Excellent communication skills (both written and verbal), as well as highly organized, proficient time management and critical thinking skills 

Compensation/Benefits

All team members are W-2 employees of Registry Partners, not contractors. Employees have a flexible schedule, achieve a work/life balance, and can work remotely from all 50 states.

APPLY HERE

Cardiac (NCDR) Data Abstractor

Job Overview

The Cardiac Service Line Clinical Data Abstractors are responsible for the review and detailed abstraction of any of NCDR (National Cardiovascular Data Registry) cardiac registries (Cath/PCI, Chest Pain-MI, EP Device Implant, LAAO, TVT) or STS (Society of Thoracic Surgeons) cardiac registries (Adult Cardiac, General Thoracic) by helping providers measure and improve the quality of care delivered. The Clinical Data Abstractor is detail-oriented, committed to high-quality data abstraction, meets both quality and productivity standards, functions well independently, and works well under time constraints to ensure deadlines are met.

We are seeking Part-time (15+ hours per week) Candidates.

Qualifications

Requirements and Experience:

  • A minimum of 1 year of current data abstraction experience with at least 1 Cardiac Registry (NCDR: Cath/PCI, Chest Pain-MI, EP Device Implant, LAAO, TVT; STS: Adult Cardiac, General Thoracic)
  • Cardiac registry abstraction, data entry, and analysis
  • Personal computer with Windows 8 operating system or higher
  • Successful completion of pre-employment skills assessment exam
  • Must comply with Client’s immunization policy to include proof of COVID-19 vaccination or medical or religious exemption

Other Skills:

  • Must be reliable, responsible, and dependable
  • Computer savvy with proficiency in EMR software and registry/database
  • Abide by strict confidentiality regulations as defined by HIPPA and company policy
  • Excellent communication skills (both written and verbal), as well as highly organized, proficient time management and critical thinking skills

Compensation/Benefits

All team members are W-2 employees of Registry Partners, not contractors. Employees have a flexible schedule, achieve a work/life balance, and can work remotely from all 50 states.

APPLY HERE

Remote Chat Specialist (LP-02201)

Description

*Actively seeking skilled candidates who reside in GA, SD, NC, NV TX, AZ, WA, CO, OR, FL ID & MI


We are seeking a Remote Chat Consultant to work from home.  Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email acting as a liaison to the Processing Department team.  Our fully paid training program is conducted via webinar for approximately four to six weeks.

 JOB DESCRIPTION

  • Handles incoming Sales and Customer Service related chats ranging from potential sales opportunities to assisting customers with order changes, status updates and cancellations while focusing on solving any customer problem on the first attempt.
  • Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
  • Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
  • Suggests products to the customer while probing for additional information.
  • Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
  • Prevents customer returns and ensures customer retention by reasonable negotiations.  Provides solutions that are beneficial to the company and attractive to the customer.
  • Contacts customer via phone when possible to resolve customer inquiries and issues in a timely manner.
  • Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
  • Partners with Management on escalated customer and product issues.  Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
  • Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email.  Responds and replies to every customer email upon receipt.
  • Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
  • Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
  • Performs other duties as assigned.

 JOB REQUIREMENTS

  • Minimum of 1 year of customer service, administrative or retail background. Call center experience a plus.
  • Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
  • Computer literate. Able to navigate through programs and windows.
  • Excellent typing and data entry skills.
  • Able to multi-task – i.e. talk on the phone and type notes at the same time.
  • Effective problem solver.
  • Must be available to work Saturdays and Sundays.  Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

FULLTIME BENEFITS OFFERED:

  • Medical, Dental, Vision
  • Dependent Care Flexible Spending Account, Flexible Spending Account, Health Savings Account, Employee Assistance Program
  • Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k
  • Voluntary Short-Term Disability and Voluntary Accident Insurance
  • Voluntary Pet Insurance
  • Employee Discounts and Recreation Discounts
  • Ongoing professional development training, career advancement opportunities and more!

APPLY HERE

Teacher

Teacher

Job description

We are looking for part-time teachers (3-11 hours per week) interested in helping some of the smartest kids on the planet learn the collaborative, problem-solving skills that they will need to unlock the opportunities and solve the challenges their generation will inevitably encounter. The work is, quite simply, life changing, as you watch the kids grow together as a team, and then leap up the learning curve, together.

Our starting compensation is $50- $100/hr with room to grow. We also offer complete scheduling flexibility, and we need teachers in all time zones. Interested?

Job requirements

We believe students learn best through action, careful observation, and thoughtful conversations. Our teachers are comfortable stepping back and allowing the students to help each other make sense of a problem and experiment with their own solutions. A successful teacher asks open-ended questions to encourage student participation and critical thinking. Key to our program is fostering a space where students feel empowered to take risks and learn through experimentation. 

Teachers receive extensive training on utilizing virtual learning tools and the software platforms created by Synthesis. If you believe in our philosophy of education, we encourage you to apply. In-depth technical knowledge is not a prerequisite. 

Expectations

  • Facilitate discussions about both the game play and the collaboration amongst the students. 
  • Foster a dynamic and constructive environment that encourages every student to share their voice.
  • Communicate effectively with families about the progress of each student.
  • Participate in company meetings and share your ideas about how we can improve.

Apply for this job

Real Time Analyst – Work at Home!

Job Description

Grow with a company that is passionate about helping you maximize your full potential. Become a part of transforming customer and client experience through the utilization of our innovative work from home technology. At BroadPath we believe in assuming the highest intention for others, our employees are empowered through their voices which helps us to continue shaping the emerging future, bringing innovation, and flexibility to the Work from Home Industry! BroadPath is actively hiring Real Time Analysts! Our Real Time Analyst is responsible for monitoring daily metrics and real time status of call center associates utilizing available workforce management tools. The actions and deliverables of this position directly influence the service level performance of client services and ultimately end user satisfaction.

Responsibilities

  • Monitor and adjust resource work schedules to ensure adequate resource coverage to achieve service level targets
  • Monitor and provide feedback for daily metrics and real time states of call center associates utilizing available workforce management tools
  • Communicate effectively with Operations, Co-workers and Associates as required to manage day to day call center tasks
  • Work successfully from your home office in a virtual role as a call center Workforce Real Time Analyst
  • Identify and engage alternative approaches when encountering communication barriers and escalate to leadership as needed
  • Responsible for skilling agents with necessary lines and priorities
  • Answer Attendance Line Calls during shift as required

Basic Qualifications

  • 1-3 Years Workforce Management Experience
  • Previous knowledge and experience working in a Workforce Management tool(s) (i.e., Five9, Avaya, N.I.C.E., IEX, Aceyus, Genesys, Aspect, Blue Pumpkin, Verint, Calabrio, etc.)
  • Knowledgeable with industry standard call center metrics
  • Prior Workforce Management or Contact Center experience; ability to understand the daily needs/interactions of a call center environment (1-3 years)
  • Must demonstrate outstanding communication (written, verbal and listening) skills, intuition and follow-through combined with a caring attitude
  • Possesses the ability to quickly learn software applications
  • Strong organizational skills with ability to multitask and prioritize
  • Must be comfortable with using and adapting to new and existing technology
  • Excellent verbal and written communication skills

Preferred Qualifications

Our Real Time Analysts will enjoy the following benefits:

  • Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan and 401K
  • Bhive Kit; includes a web camera that allows you to join our Connected Culture!
  • Weekly Pay

APPLY HERE

Data Entry Analyst (West Coast, Remote)


Coleman Research is a leading global expert network and primary research company serving investment management firms, management consultancies, hedge funds, mutual funds, and private equity firms with their due diligence processes. Our network of roughly 250,000 professionals provides expertise and insights on industries ranging from healthcare to technology to retail and beyond. We connect clients and experts via phone and in-person consultations, conference events, custom surveys and moderated roundtable events. Headquartered in the heart of New York City, with additional offices in Hong Kong, London, Raleigh and Los Angeles, our 200+ employees collaborate across the globe to meet our client needs.

The Opportunity:

Coleman Research is currently recruiting a Data Entry Analyst to join our team on the West Coast. This is a remote position. 

In this role, you will be responsible for reviewing the data of various entries within our proprietary database. Data Entry Analysts will also work with other departments, including the Client Management teams, to accomplish these responsibilities.

Responsibilities:

  • Review new entries to Coleman’s proprietary database to ensure accuracy, consistency, and completeness
  • Compare contact data against resume and/or submitted biographic data
  • Cross-reference information from multiple sources and extract any additional information as needed
  • Liaise with Coleman’s Client Management teams to ensure completion of these tasks
  • Contact industry professionals via phone and email to confirm their employment and biographic information
  • Other projects as needed

Requirements:

  • Bachelor’s degree or equivalent experience required
  • 6 to 12 months of relevant work experience (customer service, administrative, investment management compliance or internal audit responsibilities are a plus); new graduates are also welcomed to apply
  • Exceptional attention to detail
  • Strong organizational and time-management skills
  • Excellent written skills
  • Self- motivated, reliable and energetic
  • Ability to multi-task and work independently in a fast-paced environment
  • Ability to adapt quickly to changing priorities
  • Detail and process oriented
  • Outstanding teamwork and interpersonal skills
  • Adaptable and able to work in a fast-paced environment
  • Ability to work in a team atmosphere, but also manage projects independently

APPLY HERE

Data Entry Operator – Work From Home Opportunity

Job Details

Description

DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

  • Must maintain a general understanding of policies and procedures
  • Possess strong interpersonal skills using tact, patience and courtesy
  • Maintain the ability to collect, research, organize and analyze data
  • Possess the ability to work as a team member, but also independently at times with limited direction
  • Successful at working in a fast-paced environment
  • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

Required Experience:

  • High School Diploma or equivalent required
  • At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
  • Must be proficient in data entry skills including keyboard, mouse, 10 key pad
  • Basic knowledge of Microsoft Office

Successful candidate must be able to work the following schedule: 

Monday: Starting time 2:30 am until completion of work 

Tuesday – Saturday:  Starting time 4:00 am until completion of work 

Must be able to work every other Saturday

APPLY HERE

QC Specialist – Legal Transcription

Job Description

Position OverviewThe Legal QA Specialist acts as a quality assurance and development expert, conducting assessments of new hires and subsequent feedback coaching sessions, as well as ongoing quality assessments for existing transcriptionists and Digital Reporters. The QA Specialist works to ensure the quality promise to our customers is met and that performance improvement measures are followed. Assessment work is conducted within the established parameters of quality judgment, and consistent communication regarding these parameters on behalf of the QA team is required.
Accountabilities:• Efficiently and effectively conduct QA and QD assessments in accordance to established standards and protocols.• Consistent representation of Allegis and Veritext IC talent brand as highly engaged, knowledgeable and personable.
Schedule: The Quality Assessment Specialist will work a schedule of 40 or more hours per week, Monday through Friday. Whether working at home or in the office, the position is expected to support ICs and team members, as well as connect with other work groups. Overtime work on evenings and/or weekends may be required on occasion.
Essential Job Responsibilities:• Conduct QA Assessments of new and existing Transcriptionists’ work product.• Conduct QA Assessments of new and existing Digital Reporters’ work product.• Prepare and deliver feedback for review.• Conduct transcription performance coaching sessions through email, phone and Zoom.• Act as expert resource regarding coaching quality standards and requirements.• Provide quality development exercises and feedback for new transcriptionists.• Follow established processes and service level agreements.• Work within established production levels for various tasks.• Track and report information as requested.• Provide special task transcription support as assigned and in accordance to business needs.• Assist with other projects as assigned by managers.Job Requirements: Education, Training and Experience:• Legal Transcription experience: 2+ years.• Transcription QA, supervision or management experience• Minimum Education: High school Diploma.• Recommended Education: AA Degree or equivalent.• Microsoft Office Suite experience at an Intermediate/Advanced level.• Keyboarding at 60+ wpm.• Excellent grammar, spelling and punctuation skills.• Able to listen to recordings and ascertain accurate transcription of audio.• Customer service or similar experience, ability to communicate and support.• Experience providing written and direct feedback/information.
Other Requirements:• Suitable work from home environment.• High-speed internet.• Exceptional attention to detail and ability to be consistent.• Ability to strictly adhere to guidelines and requirements.• Excellent verbal and written communication skills, strong communication and interpersonal skills.• Ability to sit for extended periods of time.• Excellent hearing.• Suitable work from home environment.• High-speed internet.• Exceptional attention to detail and ability to be consistent• Ability to strictly adhere to guidelines and requirements.• Excellent verbal and written communication skills, strong communication and interpersonal skills. â€¢ Ability to sit for extended periods of time.• Excellent hearing.

APPLY HERE

Scheduling Associate

Job Description

The Transcription Scheduling Associate is responsible for co-managing the legal transcription workflow while ensuring standards for productivity, timeliness and quality assurance are met by the external transcription team. This is done by monitoring real-time service levels and adherence to deadlines for transcriptionists, tracking production metrics and performing daily operations tasks in tandem with other PC team members.

Veritext/Allegis offers competitive compensation and an exciting benefits package including medical, dental, vision, 401K with company match, generous paid time off, company paid short & long term disability, life insurance, and more.

Additional Information

KEY RESPONSIBILITIES

  • Deliver a positive and professional “customer” experience.
  • Monitor and direct legal transcription workflow under the guidance of the Production Manager.
  • Assist in monitoring and maintaining transcriptionists’ adherence to standards and policies and escalate performance issues to the Production Manager and/or Quality Assurance Manager.
  • Act as resource reaffirming expectations with new and existing transcriptionists.
  • Gather and track transcript metrics as directed.
  • Assist in tracking and processing contractor payroll.
  • Promptly answer support-related e-mails, phone calls and other electronic communications.
  • General office duties and projects as assigned.

SKILLS AND COMPETENCIES

  • Ability to work independently and efficiently to meet deadlines.
  • Organized, self-motivated and detail-oriented.
  • Maintain composure in critical situations and communicate clearly with customers and transcriptionists.
  • Always deliver a positive and professional “customer” experience.
  • Strong interpersonal and communication skills.
  • Excellent documentation skills.
  • Excellent verbal and written grammar, spelling and punctuation skills.
  • Ability to provide objective performance feedback

REQUIRED QUALIFICATIONS

  • Minimum Education: High school Diploma but AA degree or above is preferred.
  • Microsoft Office Suite experience at an Intermediate level.
  • Strong interpersonal skills and desire to work in a team atmosphere.
  • Proven ability to multi-task as well as manage time and workflow independently and effectively.
  • Self-motivated, detail-oriented and organized.
  • Customer service attitude and experience.
  • Keyboarding at minimum 50 wpm.

PREFERRED QUALIFICATIONS

  • Minimum 2 years’ experience in a customer service or support environment.
  • Transcription experience (helpful but not required).
  • Ability to identify, evaluate, and report technical and/or operational problems.
  • Workflow management experience.

APPLY HERE

Marketing Specialist

Overview

World Travel Holdings is an award-winning agency that markets and sells vacations on behalf of our more than 15 white label partner programs. Our Partner Brand team manages our services and products on behalf of a collection of top leisure travel providers, with a specialty around loyalty-based travel programs including almost every U.S. airline, hotel brand, prominent corporations and retail programs including Priceline, BJ’s Wholesale Club, Marriott Bonvoy, Hilton Grand Vacation Club and more.

We’re searching for a critical thinking candidate with a passion for both marketing and the travel industry. This detail-oriented person will join our team to help support the unique acquisition opportunities within each of our brands and ensure projects are completed on time.

This role is perfect for a creative self-starter that loves to learn. We support a full mix of marketing communications including digital campaigns and traditional media, along with on-site retail solutions. This team moves fast and across various internal and external business units so you will need to be able to effortlessly navigate several projects at the same time.

About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country’s original host agency and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.

We are proud to be named: 

  • 50 Most Engaged Workplaces by Achievers
  • Top 500 America’s Best Midsize Employer by Forbes 
  • Top Workplace in South Florida by Sun Sentinel

Responsibilities

  • Manage the day-to-day to set priorities, drive delivery timelines, and ensure flawless execution of programs.
  • Lead project management with up front direction for marketing materials and website messaging based on partner schedules, specs, and data-based performance.
  • Develop strong relationships with key stakeholders to ensure all marketing initiatives are fully supported and executed according to brand standards.
  • Prioritize and manage a multitude of marketing requests and coordinate all levels of approvals.
  • Understand respective brands by using internal data, performing market research and competitive analysis, identifying consumer trends, and developing innovative marketing strategies as a result.
  • Track and analyze marketing using UTM tags and Google Analytics.
  • Educate support channels on marketing performance and brand strengths with the goal of regular optimization and improvement.
  • Support team projects such as calendar management, new program launches and promotion submissions.
  • Participate in weekly discussions with partner accounts and find timely solutions to meet their evolving business needs.

Qualifications

  • A Bachelor’s Degree.
  • 1-2 years of relevant work or internship experience. Cruise or travel industry experience preferred.
  • Ability to work collaboratively with a small team and develop relationships in a project-based environment.
  • Great organizational and creative thinking skills.
  • Computer proficiency using MS Office tools like Excel, Word, and PowerPoint along with understanding of Google Analytics.
  • Strong cross-channel marketing knowledge.
  • Possess a deep understanding of website, email, and other marketing tactics.
  • Highly motivated, strategic thinker with ability to lead a project from concept to implementation.
  • Superior attention to detail in all aspects of job performance including proof-reading and testing with absolute accuracy.
  • Ability to maintain professionalism and understand sales goals.

APPLY HERE

Marketing Coordinator

Position Summary:

The Marketing Coordinator’s principal responsibilities will be to facilitate the daily operations of the Marketing department by entering and maintaining information in financial, legal, regulatory, and other computer systems.

Key Job Responsibilities:
New vendor setup, including liaising with new vendors for necessary information and documents, entering these into legal review software, and tracking

  • Creation of requisitions for funding of marketing activities, approval of these as necessary
  • Document entry and approval tracking in document control software
  • Maintenance of project tracking software
  • Project management, especially in the coordination of activities that require use of multiple systems and stakeholders (both internal and external)
  • Assisting other team members in various marketing activities

Education:

High school graduate

Skills and Experience:

  • At least 5 years’ experience managing events or business processes, preferably involving multiple stakeholders
  • Strong computer skills, with ability to learn new software and quickly become expert
  • Finance experience, including entering requisitions, creating purchase orders, working with Accounts Payable departments
  • Experience working with Legal departments, including contracting new and existing vendors

Experience with document control processes such as creating change orders

Work Environment:

Remote based

Benefits:

At SomaLogic, we recognize the key to success is having empowered team members. We value our employees and aim to retain and attract talent by offering competitive benefits that are rare in the market. What sets us apart is our medical, dental, vision, short -term disability and long-term disability premiums are 100% paid for at no cost to our employees. In the summer, we offer half day paid leave every Friday. Our PTO is generous and continues to adjust based on years of service. To start, employees will receive 15 days of PTO, 1 personal floating holiday, 12 paid company holidays and 10 sick days. In addition, we offer 401k matching at 4%, FSA’s, tuition reimbursement, stock options, and employee assistance programs. A HR rep can provide more information upon request.

APPLY HERE

Content Moderator – Remote

REMOTE /MEDAL.TV – CUSTOMER SUPPORT /HOURLY is one of the fastest-growing consumer applications in gaming! Our users capture and share millions of videos every week, and connect with one another around their shared gaming experiences.
Medal Content Moderators are responsible for moderating user-generated content on the Medal platform by reviewing video gaming content, strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates our community standards. You are the front line of defense between for keeping the Medal community safe from potentially harmful content. You get to contribute to a living, evolving document of Community Guidelines and work across multiple teams to implement best practices to remain proactive in a rapidly changing digital environment.
We are an international fully remote team, where everyone works autonomously with the expectation that you can be available for team syncs in the same core hours (9:00 am and 12:00 pm PST). The exact times and days vary per team. We offer competitive compensation (salary + equity) that is location and level-based.
As a team, we favor progress, learning, and speed, over perfection.

APPLY HERE

Data Entry and Customer Service Specialist

Job Types: Full-time, Contract

Pay: $18.00 – $22.00 per hour

We are seeking multiple experienced Data Entry Specialists to support our client, the NIH. The individual must be able to effectively Methodically review completed work, checking for computation errors or duplicate values before submitting the final product.

This position is fully remote, but candidates must live on the east coast.

This is an 8 month contract.

Duties will include but are not limited to:

  • Submit information into spreadsheets, databases, and customer relationship management systems
  • Perform searches on websites for information
  • Examine reports and sheets of data
  • Obtain further information for documents that are deemed incomplete
  • Preserve detailed records of tasks, files, and progress
  • Correct, verify, and delete non-required data and combine data from several different sources
  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners
  • Type in data provided directly from customers
  • Create spreadsheets with large numbers of figures without mistakes
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organize paperwork after entering data to ensure it is not lost

Requirements:

  • 5+ years of data entry experience
  • Experienced with Excel
  • Must have good customer service and client interfacing skills

APPLY HERE

Billing Specialist

Narvar is Growing! We are looking to place a Billing Specialist to help support our daily invoicing activities.  This position will support the quote to cash lifecycle including contract review, creation of sales orders and invoicing. Reports directly to the Accounting Manager.

Day-to-day:

  • Support the Salesforce opportunity and contract review process
  • Manage the creation of Sales Orders in Netsuite
  • Assist with bill runs and calculation of customer credits
  • Work with AR Specialist and cross functional teams to resolve customer invoicing issues and provide a good customer experience
  • Perform ad-hoc analyses as needed

What we’re looking for: 

  • 2-4 years of experience in Billing roles
  • Basic accounting knowledge 
  • Experience with the quote to cash process
  • Ability to work in a fast-paced environment
  • Good communication and positive customer experience skills
  • Knowledge of NetSuite and Salesforce.com
  • Attention to detail
  • Good prioritization skills
  • Proficiency with Excel

Bonus Points

  • Experience in a growth-oriented and distributed startup environment

APPLY HERE

Customer Service Entry Specialist

Customer Service Entry Specialist

At Curriculum Associates, we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

Founded in 1969, Curriculum Associates is a leading educational technology and publishing company with a mission to make classrooms better places for students and teachers. As a company, we have both a responsibility and the opportunity to reduce the effects of systemic racism for the students, educators, and educational communities we serve and for our team members. We are committed to ensuring CA is a champion of antiracist ideals in our service to schools, in our products, and in our company culture. Our research-based, award-winning print and digital instruction and assessment products provide educators with the tools necessary to personalize learning for every student and help all students become college and career-ready.

Why join this team:
Do you have superior problem-solving and organizational skills? Are you hyper-focused on details? Join our elite, project-driven Customer Service team as a Customer Service Entry Specialist! Working closely with Sales Operations, Fulfillment Operations, Accounting, and school district leaders, the Customer Service Entry Specialist ensures the accuracy of customer orders and related data.  In return, we offer the opportunity for growth within the Customer Service function. 

The impact you’ll have:

  • Verify and audit orders from customers
  • Assist sales reps and customers on all aspects of support for order placement
  • Enter print, digital, and on-line service orders
  • Work with team members to enter large, complex, multiple location orders
  • Work in conjunction with the Sales Operations, Fulfillment Operations, and Accounting teams to collect information and complete processing of customer orders
  • Identify issues and collaborate with multiple groups to bring issues to resolution

Who we’re looking for:

Successful candidates will thrive in a fast-paced environment and demonstrate a record of achievement: 

  • 2-3 years of customer service working with both internal and external customers
  • Attention to detail and accuracy is a top priority
  • Ability to use professional judgment in complex and ambiguous situations
  • Problem analysis and problem-solving skills
  • Strong customer support skills including follow-up, professional presentation, and persuasive speaking
  • Ability to effectively communicate and build rapport with diverse internal and external stakeholders including superintendents, educators, district warehouse personnel, sales representatives, and trucking companies.
  • Interpersonal skills along with proven adaptability and initiative
  • Demonstrated telephone and business email etiquette with the ability actively listen and to communicate clearly, both written and verbally
  • Strong organizational and time management skills along with the ability to multi-task
  • Able to work independently with some direction
  • Basic Excel skills required
  • Experience with Salesforce a plus!


Location: This role is fully remote.

APPLY HERE

Produce Buyer

About the Role:
The Produce Buyer is on the Supply Team. They will be responsible for maintaining vendor relationships, order placement, and quality/condition of the incoming product. This position reports into the Purchasing Manager.

Responsibilities:

  • Consistently meet quarterly metrics based on product quality, margin, on time deliveries, and product cost
  • Handle relationships with priority vendors by staying in regular communication, placing orders with high accuracy, and ensuring product quality.
  • Troubleshoot general supplier issues and resolve credit requests to suppliers in a timely manner
  • Negotiate better prices based on knowledge of seasonality, market prices, and trends across vendors. Visit growers to explore opportunities for mutually effective relationships
  • Facilitate onboarding of new vendors given by the Purchasing Manager to verify smooth integration into our systems and processes, ensuring that they meet all our requirements. Inform the Purchasing Manager and Director of Sourcing of any gaps in sourcing due to insufficient vendors or volume for a specific commodity (organic or conventional)
  • Work with Merchandising and Brand to implement promo/ad internal programs, ensuring success from beginning to end
  • Assist finance with resolving PO and invoice discrepancies. Coordinate with receivers to verify arrivals

Skills and Qualifications:

  • 1-3 years experience purchasing produce
  • Extensive knowledge in the fresh produce industry (for both organic and conventional product), including PACA guidelines, temperature guidelines, and USDA inspections
  • Proven vendor relationships and firm negotiation skills
  • Experience in quickly solving issues and working in a fast paced environment
  • Proficient with Excel, Word, Google Sheets/Docs and ERP systems
  • Excellent interpersonal skills
  • Bachelor’s degree in business, agriculture, related field or relevant experience
  • Knowledge of PACA guidelines and rules

About You:

  • You’re highly energetic and friendly attitude, ready to learn
  • You’re extremely organized with a strong attention to detail
  • You’re able to prioritize and meet deadlines
  • You love the opportunity to meet challenges and take preventative action for solutions
  • You work well in a highly active team in a collaborative environment
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position:

  • Full-time exempt position reporting to the Purchasing Manager
  • Position based out of one of these locations: San Francisco, Los Angeles, Portland, Chicago, San Antonio or Baltimore
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Opportunity to work from home regularly
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health care, paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect account!
  • Domestic travel required

Physical Requirements:

  • Sedentary work; involves sitting most of the time
  • Occasional movement around the office may be necessary
  • Regular work with computers, including keyboards, mouses, and screens
  • Regular use of mobile devices, including smartphones and tablets

This is a remote role, but to be considered candidates must live within driving distance to one of the following cities: San Antonio or Baltimore.

APPLY HERE

Accounts Payable Specialist

About the opportunity

We’re looking for a detail-oriented and highly organized Accounts Payable Specialist to help oversee our accounts payable. This is a remote position and will report to our Director of Finance. In this role, you will be responsible for entering and organizing a high volume of invoices and processing payments in a timely manner. The ideal candidate has a keen eye for detail, a strong ability to develop efficient processes, and is comfortable working in Quickbooks or Netsuite.

Responsibilities:

  • Enter weekly invoices and process payments
  • Assist in inventory/purchase order reconciliation
  • Coordinate with vendors to reconcile any discrepancies and ensure timely payment
  • Partner with our outside accounting firm on monthly close
  • Set up new vendors and products in Quickbooks

Requirements:

  • 2-3 years of bookkeeping/accounting experience at least one of those years at an eCommerce or technology company
  • 1+ years of experience in inventory management/consumer products
  • Ability to learn multiple internal systems and processes quickly
  • Proficiency in QuickBooks, Netsuite
  • Strong Excel skills
  • High level of organization and attention to detail
  • Bachelor’s degree in accounting or related field preferred
  • A motivated, positive, and selfless attitude

Additional Information:

  • Remote or based at our Manhattan Office, just south of Madison Square Park (Note: we are currently working remotely and will support remote working indefinitely)
  • Reports to our Director of Finance
  • Competitive compensation + subsidized health benefits
  • Unlimited vacation policy
  • Monthly Hungryroot credit
  • Universal paid parental leave
  • A working environment filled with passionate, happy, smart people

APPLY HERE

CART Captioner

Overview

Work from home contractor, provides live closed captioning services for school and CART events.

Responsibilities

  • Close caption Educational and CART events
  • Close caption recording of meetings and provide time stamped files
  • Must be able to caption at a rate of 180+ WPM
  • Must be able to maintain high accuracy

Qualifications

  • 6 months captioning experience for CART meetings or pass skills test
  • Experience with subject specific CART terminology is preferable
  • Must be able to stay for meetings of 1 hour or more
  • Completed course of training using a steno writer and captioning theory
  • Must have ability to work changing shifts influenced by current business needs
  • Proficiency with desktop computer system and internet skills
  • Proven written communication skills
  • Must be able to edit documents using preferred word processor
  • Captioner certifications are a plus, but not required for all jobs

APPLY HERE

Remote Medical Scribe

WHAT YOU’LL DO:

  • Drive the technology behind a completely new primary care experience. We’ve traded in notepads and keyboards for human conversation and real-time collaboration between doctor and patient.
  • Generate comprehensive medical records to optimize doctor time and enable robust, 24/7 care for our members.
  • Gain valuable clinical experience working alongside world-class doctors in delivering patient-centered, comprehensive primary care services in a concierge-style model.
  • You’ll have the flexibility to work remotely from the comfort of your own home.

WHO YOU ARE:

  • Responsible. You take ownership for your work, and you operate with a high level of ownership, confidentiality, and attention to detail.
  • Tech savvy. You have strong technology intuition with exceptional typing speed and accuracy.
  • Constantly improving. You are quick to pick up new skills, tools, and operational processes, and relentlessly competitive to improve performance with them.
  • Reliable. You have a track record of met SLAs or quotas, and great follow-through on tasks.
  • Calm under pressure. When the pressure to perform increases, you bring a calm head and a positive attitude.
  • Passionate about healthcare and helping people. Educational or professional experience in healthcare, medicine, and life sciences a big plus.
  • Articulate. You have excellent written and verbal communication skills.
  • Looking to work 20+ hours per week.

TECHNICAL REQUIREMENTS
Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps
Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+
Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:ProcessorChromeOS: Intel PentiumNon-ChromeOS: Intel i3 processor or AMD Ryzen or betterMemoryChromeOS: 4GB of RAM or betterNon-ChromeOS: 6 GB of RAM or betterOperating SystemChromeOS: no minimumMacOSWindows 10 or betterBrowserGoogle Chrome (latest version), Safari (latest version), or Internet Explorer 11
Please let us know during the interview process if you have concerns with any of these requirements.
WHY JOIN FORWARD?
We want to rebuild the healthcare industry and change the way individuals think about taking ownership over their health. You will be working with a team of hardworking, mission-driven people trying to effect change in healthcare as quickly and meaningfully as possible.

APPLY HERE

Social Media Coordinator

What You’ll Do
Is your love language sending memes to your friends + loved ones? Do trending TikTok sounds run through your veins? Do you want to count being on Instagram as a job you’re paid to do? We want you! We’re looking for a creative and innovative individual to join the marketing team as a Social Media Coordinator. This individual will report to the Marketing Manager and will be responsible for brainstorming and planning content across our social media channels, helping bring our brand partnerships to life on social, assisting with content creation, and contributing to additional marketing initiatives. This is an amazing opportunity for someone to learn and grow as a marketer and content creator, and to help support a creative team of go-getters. If you’re the go-to friend for all things social media, have a creative spirit, and a bright mind for new ideas, this is the perfect role for you!

How You’ll Make an Impact:

  • Draft content for Hungryroot social channels (including but not limited to Instagram, Twitter, Facebook + Tiktok)
  • Capture UGC-style photography assets of Hungryroot groceries + recipes
  • Record video assets for use across organic + marketing channels, including creating and editing TikTok/IG reel videos
  • Engage with Hungryroot customers on social channels, working closely with customer care to ensure customer satisfaction
  • Keep user-generated content (UGC) up to date and organized
  • Contribute to brand marketing brainstorms and initiative ideation
  • Assist with finding amazing content creators to work with as brand advocates
  • Collect and share inspiration and insights to help drive creative strategy
  • Track KPIs and provide insights on current trends across platforms
  • Work closely with the creative team to ensure content is aligned with the overall brand strategy

Why We Need You:

  • Keen knowledge of social media platforms (especially TikTok, Instagram + Twitter)
  • Ability to create compelling content (photos + videos) to be shared across Hungryroot social channels
  • Witty, on-the-pulse copy skills and connection to trends, memes, and pop-culture
  • Exceptional organizational skills, attention to detail, and time management
  • Ability to learn quickly and adopt/execute new organizational strategies
  • A motivated, positive, proactive, and transparent attitude
  • Passion for healthy living, brightening people’s days, and Hungryroot’s mission

Bonus points for:

  • Digital design knowledge + experience
  • Experience with food styling
  • Startup experience
  • A passion for food

Perks & Benefits

  • Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
  • Competitive compensation + comprehensive Medical, Dental, and Vision benefits
  • Unlimited vacation policy
  • Monthly Hungryroot credit
  • Universal paid parental leave
  • 401k
  • Commuter benefits
  • A working environment filled with passionate, happy, smart people!

APPLY HERE

Client Bill Representative

We’re seeking a Client Bill Representative to join us.
As a Client Bill Representative, you will be responsible for monitoring data entry of patient demographics and charges and reviewing accounts for additional information needed for monthly invoice billing.

What you’ll do:

  • Ensure accuracy of charge posting for client bill accounts
  • Monitor and release monthly invoices
  • Direct contact with clients for online portal implementation
  • Complete other duties as assigned

What you’ll bring to Zotec:

  • Familiarity with medical records a plus
  • 1–2 years of medical billing knowledge required 
  • Attention to detail and accuracy is a must
  • Proficient MS Office skills
  • Excellent written communications and organizational skills
  • Flexible mentality; willing and capable of performing varied tasks and adapting to change
  • Able to work in a team environment
  • Professionally exercises discretion and independent judgment in day-to-day work
  • High school diploma or equivalent

We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator and Doer, then welcome home. 

APPLY HERE

Payment Posting Specialist

At Zotec Partners, our People make it happen. Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work. Over 20 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 1,000 employees strong and we continue to use our incredible talent and energy to bring that vision to life.  We are a team of InnovatorsCollaborators and Doers
We’re seeking a Payment Posting Specialist to join us.
As a Payment Posting Specialist, you will be responsible for researching payment posting issues and making sure that payments are applied to the patient’s accounts in a timely and accurate manner. This position will require effective communication with Banks, Clients, Attorneys and Insurance Carriers to resolve posting issues.  

What you’ll bring to Zotec:

  • Understanding of Explanation of Benefits (EOBs)
  • Knowledge of payment processes from insurance carriers, patients, and HSAs
  • Ability to work within deadlines and in high volume conditions
  • Proficient in Microsoft Word, Excel and Adobe Acrobat products
  • Ability to multi-task and deal with change constructively
  • Ability to follow through, identify road blocks and provide resolution scenarios
  • Must be detail oriented, be able to work independently, and manage multiple projects
  • Proficient in maneuvering in Insurance Carrier websites
  • Excellent verbal and written communication skills required
  • Pleasant phone manner when communicating with outside resources
  • Medical billing office and payment posting knowledge is preferred
  • High School Diploma or equivalent required

We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator and Doer, then welcome home.  

APPLY HERE

Data Entry Associate – Work From Home

Skills

Acute attention to detail

Good communication skills

Ability to work and communicate well with customers

Able to work with minimal supervision

Ability to work in a fast-paced environment

Can multi task easily — Essential to this position

Accuracy and speed

Dependability

Fast learner

Able to work flexible schedule during holiday periods including weekends as needed

The primary responsibility of this position will be to handle data input requests including BGS, Consumer, Stores, Donations, Wholesale, Interdepartmental, and Enterprise into our order entry system. Works closely with Data Entry Team Leads and Department Manager to prioritize and complete work.

Data Entry Duties

  • Entering Orders
  • Editing Orders
  • Uploading BGS orders into Atlas
  • Mail and fax consumer orders
  • Some contact with customers by phone – minimal Emails (Microsoft Outlook)
  •  
  • Monitor and work customer requests from multiple email queues
  • Answering internal and external requests Catalog Requests
  •  
  • Retrieve new customer requests
  • Remove customers from mailings per requestsKnowledge of:
  •  
  • Professional customer service practices
  • Basic math concepts
  • English grammar, spelling, and punctuation

APPLY HERE

Order Entry Specialist – Remote

What You’ll Do

The Stanley Black & Decker Storage Solutions Team of the Global Tools & Storage (GTS) Division is growing in dynamic new ways and we recognize that the right people, offering their expertise and ideas, will enable us to continue our success. Stanley Black & Decker is one of the world’s most recognized and trusted brand names. We pride ourselves on providing exceptional customer service.

As the Order Entry Specialist, you will support our Customer Service daily operational rhythms. This includes entering and maintaining customer account information for orders, entering & processing orders into our various order intake systems, and contacting customers for missing order specifications via various channels using designated ERP, operating systems and web-based tools.

Success in this role will include the ability to research answers using multiple resources to process orders in a timely manner. This individual will be required to work in a fast-paced environment, have an attention to detail and be well organized. In addition, must demonstrate proficiency in written and verbal communications, along with the ability to utilize, learn and adapt to business processes, product and technology. You’ll get to:

  • Order Processing
  • Read and understand incoming POs and align POs to quotes and drawing (if applicable)
  • Process incoming orders in a timely manner
  • Ability to process product levels 1-4 accurately with minimal supervision
  • Ability to profile orders when required
  • Process and handle customer requests, orders, and other customer related matters pertaining to order coordination and logistics.
  • Act as a liaison with operations, sales personnel, and other partners to meet and exceed customer expectations. 
  • Communicate daily as needed with internal team, sales, and customers pertaining to missing product information on orders.
  • Consistently hitting KPIs
  • Maintain working knowledge of all company products, services, and processes. 
  • Develop proficiencies in learning and processing cross branded orders
  • Other duties as assigned by management. 
  • Administrative Support
  • Assist and support teams with programs, affiliate and partner requests, and other work assigned by management.

Who You Are
You always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have: 

  • 2+ years worth of experience within order entry/customer service environment
  • Previous Industrial experience preferred
  • Requires High School Diploma or its equivalent
  • Ability to work flexible work hours and overtime if needed
  • Minimum of 12 months in current role (internal applicant)
  • Can work independently with some supervision
  • Proficient in Microsoft Office; Excel, PowerPoint, Word, etc.
  • SAP & Salesforce, preferred
  • Interpreting KPI’s
  • Willingness to assist new team members and peers, including some training
  • Strong communication skills
  • Attention to detail
  • Patience and a Positive Attitude
  • Willingness to learn and take initiative
  • Exercise good judgment
  • Goal-Orientated
  • Customer Focused
  • High knowledge of company products, services, policies and processes

What You’ll Receive
You’ll receive a competitive salary and a great benefits plan:

  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

How You’ll Feel
We want our company to be a place you’ll want to be and stay. Being part of our team means you’ll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

APPLY HERE

Order / Data Entry Specialist

Job Description

*DO NOT CALL DIRECTLY*

We’re seeking a part-time, experienced Order Entry Specialist. Responsibilities would include, but are not limited to:

  • Processing orders from our EDI system into Quickbooks
  • Calculate costs to ship LTL orders and enter into Excel
  • Run Quickbooks reports to monitor order status
  • Monitoring warehouse to confirm orders ship on time

Must log in 3 times a day. By  8 am,  11 am and 1:30 pm PST.  Expect a total a 1 to 2 hours a day.

*DO NOT CALL DIRECTLY*

Qualifications

  • Ideally familiar with QuickBooks
  • Proficient in Excel
  • Strong communication skills
  • Ability to work independently
  • Experience working remote
  • Strong attention to detail
  • Ability to multi-task
  • Customer service experience ideal
  • High-speed internet. Two monitors required
  • Ability to log into the system 3 times a day.

Salary $20-25/hr, around 10 hours a week

APPLY HERE

Executive Assistant – EA

The RoleWe are seeking a full ­time Executive Assistant to provide operational support for the CCO. You will be the first point of contact for our executive team’s administrative, event planning, and operational needs. You must be highly organized, strategic and accountable. You should be detail­ oriented and enjoy working with a highly motivated team in a fun, collegial, fast ­paced environment.

Responsibilities:

  • Organize and manage multiple calendars
  • Coordinate meetings and special events such as department on-site and off-sites meetings and team development activities on behalf of Executives
  • Provide auxiliary support to VPs
  • Coordinate all travel arrangements
  • Manage and reconcile expense reports via Concur
  • Develop and manage meeting communications and cadence of regularly scheduled meetings
  • Prepare PowerPoint presentations
  • Provide back-up support for other executive assistants and workplace services department

Qualifications:

  • 5+ years professional experience as an executive assistant with experience supporting the C-Suite
  • Ability to work from the San Francisco headquarters when needed
  • Demonstrated ability to take initiative to own projects from start to finish
  • History of being able to deliver results in a timely and professional manner
  • Exhibits composure and professionalism in a fast-paced environment
  • Demonstrates strong organizational skills
  • Expert knowledge of Google Suite
  • Comfortable using both MAC and PCs
  • Excellent multi-tasking skills with an ability to prioritize tasks and work within deadlines with little supervision
  • Team player with a positive attitude, high emotional IQ, sense of humor and a passion for what you do
  • Ability to take initiative and exercise good judgment, discretion, and confidentiality in all tasks
  • Excellent communication skills

APPLY HERE

Remote Customer Support Specialist (Seasonal)

REMOTE /CUSTOMER SUPPORT /SEASONALAPPLY FOR THIS JOBAt Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.
This posting is for a seasonal position to support our customers through the holidays. We’re looking for full-time and part-time folks from October through January. Highly successful folks may be invited to join us as a permanent employee after the holidays.

Responsibilities

  • Respond to customer inquiries and complaints, via email
  • Answer questions about products
  • Troubleshoot and resolve product issues and concerns
  • Assist customers over the phone, if applicable

Qualifications

  • Based in the United States
  • Excellent written communication skills
  • Positive and professional attitude
  • Distraction-free home office
  • Stable internet connection
  • A good sense of humor doesn’t hurt 🙂

APPLY HERE

Provider Data Specialist โ€“ Remote

This specialist role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. We’re driving ever higher levels of sophistication in how provider networks are composed and how they perform. Join us and you’ll play a key role in managing data about the physicians and specialists who are part of our provider networks. This role will put you on a team of incredibly talented technology and business professionals. You’ll discover the resources, backing and opportunities that you’d expect from a Fortune 5 leader.

In this role, you will put your relationship building and analytical skills to the test. You’ll interact with providers and report on behalf of the provider database during wider ranging IT projects. You’ll be part of a fast-paced, data driven organization where accuracy and performance are highly valued.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Help manage provider data and maintain and improve database
  • Report and extract data for various reports and analyses
  • Help develop/maintain standards for database integrity and quality assurance
  • Coordinate corrective activities to clean database and retain users
  • Assist in audits and data quality improvement initiatives

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or equivalent work experience
  • 1+ years experience in the health care industry
  • 1+ years of data entry experience
  • Experience with MS Excel

Preferred Qualifications:

  • Customer service experience
  • 2+ years medical coding experience
  • Proficiency with medical terminology

APPLY HERE

Data Entry Specialist (Nationwide/Work from Home) (Remote)

To ensure health and safety, we are seeking a Nationwide team of staff with the ability to work remotely / Work from home.

We have immediate openings for Insurance Specialists to join our FEMA project team! FEMA is migrating grants data from EMMIE to the Grants Manager and Grants Portal tool (FAC-TRAX) and has contracted with A1FED to clean the transferred data.

The project involves the cleaning of Insurance and Grants data.

Responsibilities:

  • As a Data Entry Specialist, you will be responsible cleaning data in the newly developed FEMA system. This involves reading through data in narrative (paragraph) form, copy/pasting and populating various fields in the new FAC-TRAX system

Qualifications:

  • Must be a US Citizen willing to undergo a A1FED and Government background check
  • Excellent written and verbal communication skills
  • Experience with data entry in a quick paced environment
  • Preferred: Prior Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience who have used the Emergency Management Mission Integration Environment (EMMIE) grants management system.

A1FED is a fast growing small business supporting the federal government.  We’re passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable our clients achieve their goals. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential.

A1FED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.  We participate in E-Verify.

*Prior to a final offer of employment, the selected candidate will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by A1FED’s background investigation vendor of choice and the Federal Government. 

APPLY HERE

Insurance Specialist (Nationwide/Work from Home) (Remote)

To ensure health and safety, we are seeking a Nationwide team of staff with the ability to work remotely / Work from home.

We have immediate openings for Insurance Specialists to join our FEMA project team! FEMA is migrating grants data from EMMIE to the Grants Manager and Grants Portal tool (FAC-TRAX) and has contracted with A1FED to clean the transferred data.

The project involves the cleaning of Insurance and Grants data.

Responsibilities:

  • As an Insurance specialist, you will be responsible cleaning insurance data in the newly developed FEMA system. This involves reading through data in narrative (paragraph) form, copy/pasting and populating various fields in the new FAC-TRAX system.
  • Reviewing the cleaned data and updating quality control forms to ensure that the reviewed data is clean.

Qualifications:

  • Must be a US Citizen willing to undergo a A1FED and Government background check
  • Excellent written and verbal communication skills
  • Insurance background and capacity, System knowledge, Administrative/data entry
  • 5 years of experience in a related field (with an undergraduate degree)
  • Preferred: Prior Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience who have used the Emergency Management Mission Integration Environment (EMMIE) grants management system

A1FED is a fast growing small business supporting the federal government.  We’re passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable our clients achieve their goals. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential.

A1FED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.  We participate in E-Verify.

*Prior to a final offer of employment, the selected candidate will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by A1FED’s background investigation vendor of choice and the Federal Government. 

APPLY HERE

Recruiting Data Entry Operator (Part-time, 20 hours / week)

The Recruiting Operations team is looking for a Recruiting Data Entry Operator to update and maintain information in our company databases and systems. Our ideal candidate has essential data entry skills, meticulous attention to detail, and a passion for organization. This is a part-time position, and not eligible for conversion.

What you’ll do:

  • Maintain and update data in our computer systems and audit for accuracy and compliance 
  • Collect, organize, and file documents
  • Provide Recruiting Operations support with posting jobs, updating templates, and obtain further information for incomplete documents 
  • Keep information confidential 
  • Comply with data integrity and security policies 
  • Review data for deficiencies or errors, correct any incompatibilities wherever needed

If you have some or all of the following, please apply: 

  • Proven data entry work experience 
  • Familiarity with administrative duties 
  • Excellent organizational skills and attention to detail 
  • Ability to handle confidential information with discretion at all times 
  • Experience using an Applicant Tracking System, Greenhouse preferred. 
  • Proficiency with Excel and Google Suite – Gmail, Google Calendar, Google Drive, Google Sheets

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

APPLY HERE

Digital Library – Tier 1 Customer Support – Tickets

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!  
Do you have a Tier 1 Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! 
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. 
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.
Do you love books and ticket CS?
Our teams assist in providing customer service through Zendesk handling issues that include refunds, subscription cancellations, password resets, invoices, and newsletter inquiries. This is an email ticket-only project with flexible scheduling and expanding hours! 
Project Hours:24/7
Commitment:20 hours per weekWeekend availability

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Good English language skills
  • CS-ticket knowledge 
  • Zendesk knowledge 
  • At least 20 hrs/wk availability (30+ is preferred)
  • Weekend availability required (Saturday and Sunday) 

WorkSpace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Willingness to install MSQ security software and 2FA app on the phone

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.

APPLY HERE

We are hiring creative people

Do you have an excellent command of the English language and great attention to detail?

We are hiring qualified candidates who display great attention to detail, strong work ethic and an understanding of the grammatical rules of the English language.

If you think that you fit the bill, please send us your resume and we will reach out to schedule you for a screening test.

APPLY HERE

Social Media Moderation – Multiple Languages Needed!

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Moderation! Do you have a Social Media Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
Our client architects, strategizes, develops and implements groundbreaking franchise content and leverages it across all media platforms.  ModSquad is collaborating on two different TV shows with the studio, both coming soon to a popular streaming platform.
We need mods who are enthusiastic about the fantasy genre to help moderate social media channels (Twitter, Facebook and Instagram) related to the show. Our objective is to help the studio to gauge the mood of the community and identify any trend. 
You’ll work on a social media tool (Sprinklr right now, but we plan to move to another tool in the near future), where you’ll monitor the discussion on different threads, and escalate what’s important. 
Project Hours:10 pm – 2 am PST9 am – 12 pm
Commitment:10 – 15 hours per week90 days (as needed)
Language skills needed: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Familiarity with a moderation tool
  • Familiarity with Facebook, Twitter and Instagram
  • Passionate about the subject matter
  • Aware of online trends
  • Critical thinking
  • Professional level language skills in one of the following languages: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

Responsibilities include:

  • Moderating content on the platform
  • Following approved processes and adhering to strict client guidelines
  • Keeping up to date on all procedures
  • Submitting timely shift reports detailing all activity from each shift

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE

Quality Analyst (Remote) – Veterans Services

Job Introduction

Quality Analysts (Medical) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing Medical Disability Examination (“MDE”) reports and Disability Benefits Questionnaires (“DBQs”) generated by medical providers on Veterans evaluated on behalf of the Department of Veterans Affairs (the “VA”). The QA works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

Job Description Summary

  • Exercise independent discretion and decision-making on behalf of the company with regard to medical provider interaction and relationships
  • Review MDE requests from the VA to ensure that all claims made by a Veteran to be evaluated are properly reflected on the appropriate DBQ(s)
  • Review MDE reports and DBQs submitted by medical providers for typographical and grammatical errors, and internal consistency and continuity, ensuring that each has been fully completed and meets the requirements of the VA, including, but not limited to, ensuring that all claims made by a Veteran have been addressed on the appropriate DBQ and that the medical provider has rendered a diagnosis or a statement explaining why a diagnosis is not warranted
  • Communicate with medical providers regarding their MDE reports and DBQs and, at the discretion and direction of the medical provider, facilitate any necessary corrections, prior to submission to the VA
  • Verify that any special requests or necessary second reviews have been completed, consistent with the VA’s preferences
  • Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report
  • Perform daily queue maintenance to ensure that every case assigned has any updated notes and any needed action has been taken
  • Communicate with the Medical Advisory Board on any case that needs additional review, may be outside the scope of the assigned medical provider’s training or expertise, or has presented a problem/issue with the assigned medical provider
  • Assist Provider Training team with ongoing training and development of medical providers by reporting all problematic medical provider trends/issues

Education and Experience Requirements

Additional Duties and Responsibilities 

  • Answer phone calls from medical providers
  • Attend meetings as directed
  • Communicate and assist other departments in a collaborative effort to expedite cases
  • Work effectively within a team dynamic
  • Adapt to new instructions, requests or procedures as provided
  • Maintain a high sense of urgency at all times
  • Ensure the confidentiality of Veterans’ records

Requirements 

  • High School Diploma or GED equivalent required
  • Self-starter
  • Intermediate knowledge of pertinent medical terminology
  • Advanced verbal and interpersonal skills
  • Advanced written communication skills, to include excellent grammar
  • Advanced reading and comprehension abilities
  • Advanced analytical skills and detail-oriented
  • Advanced multi-tasking skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision
  • Proficient typing skills
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.

 Home Office Requirements

  • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
  • Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
    • OS for Windows – Windows 10
    • OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
    • Preferred memory – 4+ GB
  • If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
  • Hardwired internet (ethernet) connection
  • Private work area and adequate power source

APPLY HERE

Social Media Specialist – Gilly Hicks (Remote)

Job Description

Hey, you! Yes, you, over there, agonizing over which emoji to put in your Insta caption ?. If that made you feel seen, keep reading. We’re looking for a Social Media Specialist who’s ready to dive headfirst into the digital happy place that is @GillyHicks. (Warning, you may encounter flowers, puppies, and/or smiley faces on the way down). We’re looking for a content rockstar who is equal parts strategic and creative–  someone ready to drive a brand who’s all about happy to the next level on social. This social media Swiss Army Knife will support the Social Marketing Manager in real-time strategy and daily execution of content on Gilly Hicks social channels, and be responsible for overseeing the planning, execution, and hindsight of weekly campaign tactics. Right brain feeling a little left out? No worries, we got you ?.  You’d also be working closely with the Creative Team to bring content to life both seasonally and weekly, and ensure that our chatty, fun, and sometimes (ok, uh…more than sometimes) feisty brand voice is maintained through all communication on our channels. Basically, we need YOU to bring #GillyHicksHappy to life, so get ready to dream BIG. ?

What will you be doing?

  • ​​​​Plan and execute social media content (i.e.: content + campaign ideation, creative briefing, and posting) – have a creative vision for the social feed and help facilitate it coming to life!
  • Plan and traffic all social projects through weekly process with creative & merchandising teams
  • Partner with copy team to engage with customers on social media through community management strategies 
  • Monitor industry creative best practices / trends and maintain competitive library of new content opportunities through weekly and monthly reporting
  • Monitor conversations on relevant social platforms to maintain relevant brand messaging and pause posting if necessary   
  • Maintain relationship with platform partners to resolve issues and maximize partnerships through feedback and consistent communication 
  • Coverage of weekly creative meetings and touchpoints to stay on top of upcoming projects and provide feedback/updates
  • Provide feedback on creative assets to make sure that our content is the best that it can be
  • Attend shoots/brand activations & potentially support in content capture that ladders up to the social content strategy (potentially some travel required)
  • Measure, analyze and report weekly & monthly campaign metrics and identify opportunities for improvement
  • Partner with Customer Service team on making sure brand voice is consistent

What will you need to bring?

  • ​​Bachelor’s degree required
  • 3-4 years of digital marketing or social media management experience
  • Curiosity and passion for all things social marketing – can tell us about all of the latest trends in digital and what brands are killing it and why
  • Expertise and familiarity with current and emerging social channels (Twitter, Instagram, TikTok, Pinterest, etc.)
  • Understanding of what an authentic brand voice sounds like and the ability to bring that to life through multiple avenues
  • A creative eye with the ability to create/post on-the-fly or reactive content
  • Outstanding communication and relationship building skills
  • Detail oriented and organized
  • Flexible and capable of changing and adapting to accommodate internal and external circumstances
  • Highly motivated and collaborative with a willingness to learn
  • Strategic, analytic and structured thinking ability
  • Fearlessness: be ready to dive right in, develop a point of view, and share it!

APPLY HERE

Data Capture Specialist

We’re seeking a Data Capture Specialist to join us.
As a Data Capture Specialist, you will be responsible for ensuring medical claims are processed in a timely manner by investigating and resolving carrier issues.

What you’ll do:

  • Translate insurance carriers that come from client electronic demographic files
  • Research pending medical claims to identify the appropriate carrier
  • Utilize cZar Reports to prioritize clients by volume/aging/SLA
  • Work alerts daily for any client cross referencing issues
  • Create carriers when required
  • Identify special client specific rules/carriers 
  • Work on special projects as needed

What you’ll bring to Zotec:

  • High School diploma or equivalent
  • Medical billing experience working with explanation of benefits (EOBs) and AR follow-up required
  • Detail oriented and must be self-motivated
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Good problem solving skills
  • Ability to follow-through, assume responsibility and use good judgment
  • Ability to prioritize workload and meet specific goals and objectives timely
  • Ability to maintain professionalism in stressful situations
  • Ability to work as part of a team

We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator and Doer, then welcome home. 

APPLY HERE

Part-time Interior Designers (Remote – United States)

Modsy is an online interior design service that is reinventing the way we design our homes. We use 3D rendering technology to deliver designs in our clients’ exact rooms with real furniture and decor they can shop on the spot. Our images are so life-like you’ll swear they’re photos. (Check out one of our projects here!)
We are a mission-driven company and believe that better designed spaces lead to happier lives. We bring this to life through our one-of-a-kind experience combining cutting-edge 3D visualizations with expert interior designers (that’s where you come in).
*UNITED STATES ROLE with UNITED STATES AUTHORIZATION ONLY
Modsy helps customers visualize real furniture and decor in a 3D model of their exact room so they can design their homes and shop with confidence. Modsy’s designers are comprised of a talented group of creatives (we’re talking interior designers, e-designers, and architects) who have a passion for technology and interior design.  
Interior Designer Role & ResponsibilitiesAs a Modsy Designer, you will be responsible for designing beautiful customer spaces and helping them visualize the rooms of their dreams. Using Modsy’s designer platform and leveraging your design and style expertise combined with a customer-centric lens, you will personalize each room to meet each customer’s design needs.
This part-time, remote-contract opportunity is great for someone passionate about home design who loves providing great customer service and wants to have fun along the way! This opportunity is perfect for new designers looking to build their skills.
The Modsy Remote Designer role is a contract position for people who can work at least 20-30 hours per week to create beautiful designs for our customers. You will be scheduling video consultations with each customer in a 3-4 hour window between 9 am – 9 pm EST, 5 days a week- can include weekends.
Modsy Design Foundations course provided at no costModsy Designer Foundations course graduation bonus potentialAvg $17/hour + Merchandise Sales Bonus

Required Qualifications

  • Authorized to work/reside in the US
  • Background in Interior Design, E-Design, or Architecture
  • Prior interior design or interior e-design experience required
  • Experience with Auto-CAD, SketchUp, Rhino, Revit, 3D software, Photoshop
  • Ability to work a consistent schedule around 20-30 hrs a week
  • Excellent writing and grammar skills
  • Customer-centric orientation
  • Critical thinking abilities
  • Design in a fast-paced setting
  • Manage 5 customers at a time
  • Tech-savvy

Computer Requirements

  • Modsy’s designer platform only runs on the following. Please confirm you can meet the following requirements before applying.
  • Mac:  Any desktop Mac, 2015 or later; MacBook Pro or Air, Mid-2015 or later; 8 Gb of RAM
  • Windows:  2015 or later; Intel HD 4000 graphics or better; 8 Gb of RAM
  • Resources:  Fast Internet speed, may require upgrading internet service; Computer mouse; 20” monitor (nice to have)

Interested in becoming a Modsy Remote Designer? Follow these easy steps:

  • Apply online!
  • Complete the Modsy Style Test and Design Assessment if residential portfolio samples are not submitted (this will be sent to you after you apply)
  • Attend two video interviews
  • Get Certified as a Modsy Designer and start designing real customers’ spaces!

APPLY HERE

Women’s Lifestyle Hourly Feature Writer

Static Media, Remote, Work from USA

Work at Static Media

Salary: $20 per hour

Level: Experienced (Non-Manager)

Duration: FreelanceApply Now


Women’s lifestyle site The List is looking for enthusiastic, hard-working freelance writers to join our team.

Ideal candidates have at least 3 years of experience writing content for print or the web with a focus on celebs, royals, and women’s lifestyle content similar to The List. We are looking for creative individuals who are self-sufficient and versatile. These positions are work-from-home with flexible, stable hours. Location does not matter.

About The List

The List is a women’s lifestyle site, with a twist. We pride ourselves on being original, well-researched, and without sugar-coating, but no topic is beneath us. We tackle everything from reality TV (we’re a bit obsessed!), to finding love, to living a healthy and happy life. Every article you read is either advice from an expert or meticulously sourced, so you know you’re getting info you can trust, from women who get it.

Feature Writer Responsibilities:

  • Claim feature article topics from a large selection of assignments
  • Research, pitch, and write 1800- to 3000-word articles in custom CMS with a one- to two-day turnaround, depending on the topic 
  • Contributing to and following the guidelines of our style guide, editorial strategy and publishing standards to uphold quality of content
  • Compensation: $20 per hour
  • Minimum commitment: 20 hours per week

Experience:

Minimum three years editorial experience writing and editing. Experience with building content in a CMS.

Requirements:

To apply for this job, please submit the following materials:

  • Your resume
  • A letter of intent
  • Three professional writing samples relevant to the content we share on The List

APPLY HERE

Merchandising Data Coordinator

THE ROLE:
The products we sell undergo an extensive vetting process. And the end result?  Only the best of the best for our members.  If you’re excited by the challenge and adventure that is online merchandising, we invite you to apply for this impactful role.
The Merchandising Data Coordinator works directly with the Thrive Market Brands team and data team to assist with clerical tasks and help manage vendor communication as it relates to Merchandising specific data. Reporting directly to the Senior Director of Thrive Market Brands, you will frequently communicate with members of the merchandising team, distribution centers, external partners, and other teams in the organization. The ideal candidate will have a strong attention to detail, be accustomed to multi-tasking, prioritizing, and meeting multiple tight deadlines, and have a passion and dedication for the business.

RESPONSIBILITIES

  • Assist product innovation team with new vendor and product set up process which includes collection of supplier documentation and preparation of data to be entered into the systems
  • Help prioritize and evolve the Thrive Market Brands strategy through data analytics and insights; including weekly metrics reporting
  • Closely manage new item processes working cross-functionally with Supply Chain, ERP, Site Merchandising Coordinator, and Ecomm-Ops to ensure accurate and timely launch for all new products
  • Item maintenance to include but not limited to: cost/retail changes, audits, and taxonomy changes
  • Assist in special projects
  • Work cross-functionally with finance/pricing coordinator, product innovators, and Merchandising Site Coordinator to ensure holistic price competitiveness and adherence to pricing strategy.

QUALIFICATIONS

  • Strong experience using Google Docs and Microsoft Suite (Excel, Powerpoint, Word)
  • 1+ years work experience, preferably in e-commerce
  • Founder’s mentality and bias for action with emphasis on creative problem solving
  • Experience in pulling, reviewing and analyzing data to help tell a story for our brand and products
  • Ability to work as part of a team and cross-functionally.
  • Ability to adapt and work in a fast-paced, ambiguous environment
  • Strong time management, multi-tasking, problem solving and prioritization skills
  • Detail orientedStrong verbal and written communication skillsEager to learn and take on new challenges and responsibilities
  • Ability to absorb information and experiences and apply them

BELONG TO A BETTER COMPANY

  • Comprehensive health benefits (medical, dental, vision, life and disability)
  • Competitive salary (DOE) + equity
  • 401k plan
  • Stocked kitchen in our Thrive Market Home Office with Thrive Market products
  • Yoga, meditation and other weekly events for mindfulness
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Learning & Development Training programs through Udemy
  • Casual atmosphere and great people to work with

APPLY HERE

Grants Database Assistant

Reports to: Senior Director, Grantmaking Operations
Position Status: Contract, 25 hours/week
Location: Telecommute

DESCRIPTION:

The Parkinson’s Foundation (PF) makes life better for people with Parkinson’s disease by improving care and advancing research toward a cure. In everything we do, we build on the energy, experience and passion of our global Parkinson’s community.

As a grantmaking foundation, PF awards funds to academic institutions and community organizations through grants, fellowships and partnership agreements to further its mission. The pre- and post-award grantmaking lifecycle is managed through PF’s grants management system and portal, ProposalCentral.

The role of the Grants Database Assistant is to maintain the performance and integrity of ProposalCentral and to uphold PF’s values of collaboration, dedication, excellence, integrity, positivity, responsiveness and teamwork.  This is an exciting opportunity for someone interested in working in the non-profit, grants management field who enjoys organizing information, utilizing technology, focusing on the details and working across teams to achieve goals.

RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

  • Develop and foster strong relationships with internal and external teams using the system.
  • Collaborate with ProposalCentral’s Customer Success Manager who provides technical support.
  • Assist with the creation of users, permissions and profiles.
  • Provide support for users by answering questions and troubleshooting issues.
  • Maintain grant award records, enter data and organize data fields.
  • Ensure data integrity of ProposalCentral records.
  • Create and maintain fields, workflows and processes in the system.
  • Update and document processes in the grantmaking go-to guide.
  • Perform clean-up of records as needed to guarantee accurate information for reports and queries.
  • Help with set-up throughout the lifecycle of award programs.
  • Modify templates within the system as needed.
  • Schedule deliverables for awardee reporting in the system.
  • Review payment-related deliverables submitted by awardees.
  • Build custom reports and templates to share updates on outcomes and impact of awards.
  • Identify new opportunities for optimizing the system and maximizing impact.
  • Perform related work as required.

EXPERIENCE/SKILLS REQUIRED:

  • Bachelor’s degree and a minimum of 1-2 years of relevant experience.
  • Interest to learn about, understand and effectively communicate about Parkinson’s disease
  • Desire to serve the needs of the Parkinson’s community.
  • Capacity to work independently and as part of a larger geographically dispersed team.
  • Aptitude to quickly learn to use new technology and software.
  • Ability to deliver high-quality work, navigate complex issues and work with multiple stakeholders.
  • Skill in managing multiple projects and deadlines simultaneously.
  • Highly collaborative, positive and professional.
  • Excellent presentation and written communication skills.
  • Solution focused and flexible with emotional maturity and empathy.
  • Strong computer skills and proficiency with MS Office suite.
  • Knowledge of grants management databases, such as ProposalCentral, a plus.

COMPENSATION:

Compensation for this position is competitive and depends on prior experience.

HOW TO APPLY:

Please submit a resume and cover letter to [email protected]. Applicant review will continue until the position is filled. Please indicate, “Grants Database Assistant” in the subject line. Resumes without a cover letter will not be considered. No phone calls please.

Data Control Associate (Contract)

Remote Data Control Associate

Responsibilities:

  • Reviews data in system(s), which may include uploaded documents and supporting work materials
  • Ensures quality data: conducts ongoing clean-up of data for reporting
  • Works with team and follows up when needed; resolves issues resourcefully
  • Conducts system searches and generates reports based on data as necessary
  • Effectively prioritizes to complete tasks and avoid delays in workflow
  • Takes full responsibility for the accuracy and completeness of work

Qualifications:

  • Bachelors degree is required
  • Proficient in Microsoft Office is required
  • Attention to detail
  • Good at multitasking
  • Proficient in verbal and written communication

APPLY HERE

HR Services- Data entry

Overview

Are you ready to accelerate your career? Join Cielo as Talent Acquisition Coordinator- Data entry! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Responsibilities

  • Responsible for day-to-day operational delivery for key HR processes and applications, spanning across Recruiting, Employee/Manager self-service & Compensation
  • Ensure data integrity of all Workday transactions by following the outlined peer review/audit process
  • Maintain effective working relationships.
  • Other duties and projects as assignedQualifications

This is a remote & temporary position (3 month assignment) – Pay rate is USD $ 25 per hour. 

Education:

  • High school diploma or equivalent required. Bachelor’s degree strongly preferred.

Experience:

  • 2+ years HR Operations experience
  • Prior experience with Workday (or equivalent HRIS platform) for advanced employee manager inquiries

Functional/Technical Knowledge, Skills and Abilities Required:

  • Demonstrated proficiency with the Microsoft Office suite, including Outlook.
  • Prior experience with Workday (or equivalent HRIS platform) for advanced employee manager inquiries
  • Proficiency in Microsoft Office, particularly Word and Excel (includes V-Lookups)

APPLY HERE

Data Entry Specialist

POSITION SUMMARY: Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources. PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all program specific correspondence including mail and faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  6. Maintains and promotes a positive and professional working relationship with associates and management.
  7. Complies with all appropriate program policies and procedures.
  8. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  9. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  10. Perform related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  1. Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  1. Ability to communicate effectively both orally and in writing.
  2. Strong computer application skills.
  3. Strong interpersonal skills, team player.
  4. Strong organizational and time management skills.
  5. Strong attention to detail.
  6. Adaptable and flexible to new situations.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·         While performing the duties of this job, the employee is regularly required to sit.
·         The employee must occasionally lift and/or move up to 10 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

APPLY HERE

Clinical Review Nurse-RN-Remote


The Clinical Review Nurse is responsible for reviewing and making medical determinations as to the validity of health claims and levels of payment in meeting national and local policies as well as accepted medical standards of care.  The incumbent applies clinical knowledge to assess the medical necessity, level of services and appropriateness of care which may include cases requiring prior authorization, complex pre-payment medical review or post-payment medical review.


ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This list of essential job functions is not exhaustive and may be supplemented as necessary. 

Review and analyze pre and post pay complex health care claims from a medical perspective:
• Perform  clinical review work as assigned; may provide guidance to other team members and accurately
interpret and apply broad CMS guidelines to specific and highly variable situations.
• Conduct review of claim data and medical records to make clinical decisions on the coverage, medical
necessity, utilization and appropriateness of care per national and local policies, as well as accepted
medical standards of care.
• Review provider practices and identify issues of concern, overpayment and need for corrective action as
necessary; includes surfacing potential fraud and abuse or practice concerns.
• May develop recommendations for further corrective action based on medical review findings.
• May refer for review, or implement, corrective action related to medical review activities.
• May process claims and complete project work in the appropriate computer system(s).

Identify providers needing education and individually educate providers who are subject to medical
review processes:
• Initiate or participate in provider teaching activities, creating written teaching material, providing one on one education or education to a group as a result of an MR review (e.g., probe, progressive corrective action, consent, etc.) or appeal. 
• This may involve discussion with CMS leaders and leaders in the provider community.
• Participate in special projects as assigned.


Performs other duties as the supervisor may, from time to time, deem necessary. 


REQUIRED QUALIFICATIONS
• Nursing education diploma
• 2 years’ clinical experience

   Utilization review experience
• Excellent written and oral communication skills
• Demonstrated experience with evaluating  medical and health care delivery issues
• Strong computer skills to include Microsoft Office proficiency

*Remote position**


• Active and current Registered Nurse license

PREFERRED QUALIFICATIONS

Knowledge, Skill, Education/Training and Experience Requirement. (List the KSEs that would be a plus for the incumbent to have, however, are not required to successfully perform the job duties and responsibilities.

Certifications, Licenses, Registrations (List the credentials that are preferred for this role; i.e. RN 
Insurance industry experience
Oral and written Spanish multi-lingual skills

APPLY HERE

Quality Analyst

Primary Responsibilities and Percentages:

  1. Design contact quality standards and scoring formats with the goal of achieving customer experience excellence while balancing business needs. Work with managers to ensure standards meet all needs and get buy-in from teams. (20%)
  2. Use a broad base of cross-departmental knowledge and perspective to identify gaps and make recommendations for process changes to improve customer experience, business efficiency, and crew member effectiveness. Drive design and implementation of new processes. (20%)
  3. Lead calibration exercises with team leads and managers to ensure quality expectation and standards alignment between all evaluators. Perform contact quality evaluations and quality monitoring. (20%)
  4. Use quality monitoring data to track performance at the team and individual levels. (20%)
  5. Work with the Training and Development Project Manager to create and update training materials and SOPs. (20%)

Job Overview:The Quality Analyst (QA) is responsible for quality standards and quality evaluation processes for Customer Care crew members assisting West Marine, West Marine Pro, and internal customers. The QA will develop quality standards for inbound and outbound phone, email, live chat, SMS, and social media contacts to assess associate demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing contact center quality processes and procedures, as well as working with others in the operations department on training and process changes to improve the overall customer experience. Additional Responsibilities:

  • Assist the Customer Care operations team with workforce management data maintenance:
    • Updating workforce data, including:
      • Generating and updating crew member schedules.
      • Handling time-off and schedule trade requests.
      • Updating crew member availability and schedule tour patterns.
    • Routine reporting maintenance (e.g., weekly crew member schedule variation report updates).
    • Document and log associate performance and activity data.
  • Assist with intraday workforce adjustment to meet service level and payroll targets.

Qualifications:

  • 2-3 years of contact center experience.
  • Excellent verbal, written, and interpersonal communication skills to be able to effectively communicate with distributed teams.
  • Outstanding customer service skills and dedication to providing an exceptional customer experience.
  • Must be self-motivated, a self-starter, and have strong time management skills.
  • Attention to detail and an aptitude for digging in on large amounts of data.
  • Exceptional listening and analytical skills.
  • Must be able to effectively deal with people at all levels inside and outside of the company.
  • Ability to multitask and successfully operate in a remote environment with limited structure.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Must be proficient with Microsoft Office or equivalent tools.

APPLY HERE

Data Entry Clerk – Temporary (Remote, US)

Aledade is looking for a temporary Data Entry Clerk to work 25-40 hours a week for three (3) months. In this position, you will be assisting with downloading patient information and reports from internal systems to upload to various payer portals, reformatting reports and saving to PDF files, and entering data into spreadsheets for tracking. This is a fully remote/telecommuting position (must be based in US), and flexibility in hours of operation can be offered

Required Qualifications:

  • Previous experience in data entry or other related fields.
  • Comfortable with Windows computer systems.
  • Excellent knowledge of word processing tools and spreadsheets (Microsoft Word,  Excel, Google Sheets, etc.)
  • Experience with PDFs, converting images to PDF, and relabeling documents. 
  • Ability to work independently, and a self-motivated attitude.
  • Excellent typing skills.
  • High School Diploma or equivalent.

Preferred Qualifications

  • Minimum 1-year Healthcare experience.
  • General knowledge of medical terminology.
  • Excellent oral and written communication skills.
  • General technical skills.
  • Strong organizational skills.

APPLY HERE

HR Assistant, Data Entry

The HR Assistant, Data Entry role will support our daily Workday data management and data entry tasks, and perform other related duties to support the People team. Our ideal candidate has excellent attention to detail, experience managing large amounts of data and an eye for process improvements, as well as previous experience using Workday HCM. This is a temporary position with the potential for conversion to a permanent, more expanded role.

Responsibilities:

  • Partners with People Operations Associate and HR Generalists to accurately maintain Workday as our system of record for all employee data.
  • Manages and maintains employee files. 
  • Processes employee information and related data for hiring, job changes, etc. in Workday
  • Resolves minor processing problems; seeks assistance from manager or other appropriate team members for issues beyond immediate expertise.
  • Maintains confidentiality of sensitive information.
  • Support maintenance of Workday as our system of record, including employee file migration, reports and data cleanup, and other related duties as assigned. 
  • Creates internal offer and promotion letters. 

If you have some or all of the following please apply: 

  • Excellent and precise data entry and typing skills.
  • Excellent verbal and written communication skills. 
  • Proficient in Microsoft Office Suite or related software.  
  • Good organizational skills and attention to detail.
  • Ability to keep information confidential.
  • Ability to work independently.  
  • Has at least 1 year of experience with Workday. 

Education and Experience:

  • High school diploma or equivalent required.
  • Data entry experience required.

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times. 

#LI-Remote

APPLY HERE

Professional Scorers – Working from home

Job Description

Scorers will work from their homes, evaluating student responses to subject-related open-ended questions according to a customer supplied scoring guide. Candidates must qualify after completion of training in order to begin scoring.

Pearson offers compensation packages that reward exceptional quality and productivity. Scoring is generally compensated at a wage of $12/hour with additional incentives paid based on daily and weekly performance (up to $150 per week). 

Requirements

–  Conferred a minimum of a Bachelor’s Degree from an accredited college
–  Eligible to work in the United States
–  All scoring and other work activities must be completed in the United States
–  Basic computer skills (keyboard, mouse)
–  Ability to maintain a confidential work environment  
–  Access to a home or office computer that meets the requirements of the scoring system, internet service, and telephone connection. For security reasons, readers may not use shared office computers or work from institutional or public computer labs.
–  Availability to work a minimum of 30 hours per week
–  Teaching experience is preferred

Major Responsibilities

-  Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide.
-  Successfully internalizes training and customer scoring guide.
-  May be required to pass qualifying test before scoring.
-  Must be able to put aside personal biases and apply scoring guide according to customer requirements.
-  Must be committed to working the required number of hours each week for duration of the project.
-  Meets rate and quality management standards established for project.

Currently supported operating systems (OS) for Pearson’s scoring system

Processor:  1.3 GHz Intel x86 compatible
Operating System:  Windows 8, 10 or Mac OS X 10.6 or above
Internet Browser:  Google Chrome (latest); Safari (Mac, latest), Microsoft Edge (latest)
RAM:  512 MB (1 GB preferred)
Hard Drive Space:  950 MB
Screen Resolution: 1024×768 or higher
Internet Connection:  High-Speed Internet Connection*

APPLY HERE

Social Media Agent

At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image.  A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position.  Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.

Primary responsibilities for the various agent positions may include, but are not limited to:

  • Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
  • Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
  • Actively engaging with online users, stimulating, guiding, and participating in conversations.  Authoring responses on the fly.
  • Research customer service answers, in some cases client CRM systems.
  • Identify and escalate trends, topics, sentiment, and emerging issues

Required skills and traits

  • Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
  • Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
  • Strong keyboard skills
  • Ability to navigate between multiple systems or applications simultaneously
  • Demonstrated personal or professional success engaging in a social channel

Recommended education and experience

  • Minimum 18 years of age required
  • 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
  • Some experience in a call center environment helpful.
  • Work-at-home experience helpful.
  • Social media moderation and engagement experience preferred but not required
  • Healthcare background desirable but not required
  • Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
  • College Degree or equivalent experience preferred

Environment and Technical Requirements

  • Dependable, high-speed Internet access
  • Dependable telephone access (landline preferred for training)
  • Ability to work in a quiet and secure home office atmosphere
  • Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.

Language Fluency Requirements

  • All applicants must be fluent in English.
  • Some positions involve fluency in reading and writing in other languages
  • Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
  • LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.

We are currently recruiting US Residents with fluency in the following languages:

  • English
  • Danish
  • Dutch
  • Flemish
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

Join our LiveWorld team and enjoy

  • Work at home
  • Flexible scheduling
  • Dynamic environment in fast paced social industry
  • Opportunity to learn new skills and further develop existing skills
  • Opportunity to learn within healthcare and non-healthcare industries

APPLY HERE

Data Entry Operator

About the Data Entry Clerk position

We are looking for a skilled Data Entry Clerk who will be tasked with input of paper-based information into our digital systems. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

We expect you to be computer-savvy and a fast typist with a keen eye for detail. Good understanding of data confidentiality principles is compulsory.

Data Entry Clerk responsibilities are:

  • Type in data provided directly from customers
  • Move data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Prepare spreadsheets with large numbers of figures without mistakes
  • Perform verification of data by comparing it to source documents
  • Review and update existing data
  • Collect data from the database or electronic files as requested
  • Organize system backups on a regular basis to ensure data preservation
  • Manage paperwork after entering data to ensure it is not lost

Data Entry Clerk requirements are:

  • 2+ years’ experience of working on a Data Entry Clerk position
  • Good practical experience with word processing tools and spreadsheets such as MS Office Word, Excel and so on
  • Good knowledge of office equipment and computer hardware and peripheral devices
  • Basic knowledge of touch typing system and database management tools
  • Fast typing skills with close attention to detail
  • Good command of English both oral and written and customer service skills
  • High school degree or equivalent

APPLY HERE

Quality Assurance Agent ( REMOTE )

Description

Quality Assurance Agent ( REMOTE )

***Must reside in Utah, Arizona, Idaho, Iowa, Nevada, Oklahoma, Florida or Texas (others will not be considered)

About Us:

Slingshot Technology, Inc is one of the best Utah start-ups, and we’ve been recognized by Inc Magazine as one of America’s fastest growing companies (#146!!!). While we started in Lehi, Utah, our teams work from their homes in the following states: Arizona, Idaho, Nevada, Oklahoma, Texas, Florida and Utah. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

The Role:

Do you have a knack for making sure everything is lined up just perfect in your home office and kitchen? Do you notice details that others miss? As a Quality Assurance Agent you’ll help others be successful by auditing and scoring conversations and processes. Its your keen attention to detail that will help the organization provide the best customer service possible.

What You’ll Do:Review recorded calls as your schedule permitsAnalyzing the quality of conversations and customer interactionsWork a minimum of 30 hours per week

Requirements

What You’ll Bring:

  • Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma, Florida or Texas
  • Must have home computer in good condition and reliable internet access
  • Comfortable using multiple computer programs at the same time
  • Ability to work independently with little supervision
  • Your own computer and equipment

Benefits

What You’ll Get:

  • $12.60 per hour, plus opportunities for Bonus and Commission
  • WFH – Work from Home, the beach, the ski slopes, wherever. We’ve been doing this since before it was cool
  • Generous PTO to build the underground crime empire you’ve always dreamed of (eligible with full-time employment)
  • Hang-gliding accident? Flesh-eating bacteria? We’ve got a Health Care plan for that (eligible with full-time employment)
  • We’ll help you prepare for your future like a squirrel caching acorns in its favorite tree with a matching 401k (eligible with full-time employment)
  • You may not be the Arnold Schwarzenegger (or maybe you are), but we’ll hook you up with a Gym Membership anyway
  • Growth / development potential! We’re aggressively growing and so are our team members. We love to promote from within

APPLY HERE

Part-Time Student Engagement Coordinator (Remote)

About this Role:

The PT Student Engagement Coordinator will help to implement strategies to engage and enhance nontraditional students’ learning experience across our partner schools, through a variety of efforts including, but not limited to digital marketing, programming, student support, and development. 

This position will report directly to the Program Manager and be expected to work an average of 20-25 hours per week. You will work closely with the marketing, product, and account management teams to contribute to the company narrative of improving student success and retention in higher education.

Content Creation

  • Work with both engagement and marketing to create student-centric collateral, social templates, and videos to promote Upswing services.
  • Develop, write content, and track metrics for branded student emails to measure success.
  • Collaborate with the social media team to provide engaging student focused content. 
  • Develop content and manage Ana school message plans 
  • Use data to inform and drive decision making with digital marketing efforts.

Program Development

  • Work closely with the Program Manager to implement a variety of student engagement strategies to increase student usage across Upswing solutions.
  • Collaborate across teams to identify engagement opportunities.
  • Work with admins to implement engagement strategies.
  • Work closely with the Program Manager and Data lead to identify opportunities with engagement metrics

Product Development

  • Collaborate with product/design teams to provide guidance on new student related feature developments focused around the engagement funnel
  • Collaborate with the Ana Taskforce Team to facilitate ongoing process and user development.

Student Support

  • Outreach and troubleshoot situations with current students based on student feedback to address any questions or concerns they might have. 
  • Identify and create student resources that will educate and support students’ usage of the product suite.
  • Assist the support team, especially as an Ana processor to communicate with students through our text messaging service 

Who you are: 

  • Student-focused. You are tirelessly thinking of better ways to engage and support the student community in order to improve their learning outcomes.
  • Storyteller. You use visuals and words to connect and relate to others around you.
  • Strategic. Your mind identifies ways to not only make improvements, but also ways to implement them.
  • Passionate. You want to be a part of a mission focused on education to help improve the outcomes for nontraditional students.
  • Relator. You are able to connect with under-represented backgrounds and identity groups, and recognize multicultural values that you can translate in your communications. 
  • Data Driven. You use numbers to tell a story and make informed decisions.
  • Agile. You enjoy working in a fast-paced environment, with (at times) vague directives to reach success.
  • Creative. Thinking outside of the box is your jam and you are always finding new and creative ways to tackle problems to find solutions.
  • Tech savvy. You do not shy away from leaning on technology to amplify your work.
  • Lifelong learner. You have a desire to continuously learn and bring this new knowledge to your current work.

Company Benefits Include:

  • $15-20 hourly rate dependent on experience
  • 401k program with matching
  • WFH, Professional Development, and wellness Stipends
  • Virtual company events and happy hours
  • Mission-driven, passionate coworkers and culture

APPLY HERE

(SMS) Client Care Coordinator – Remote

PART-TIME REMOTEAPPLY FOR THIS JOBBoomTown is looking for a remote, part-time client care coordinator – we call them SMS Client Concierges! Our Concierge team acts as a liaison between our clients and potential home buyers or sellers.
In this role, you’ll contact real estate internet leads on behalf of our clients, real estate professionals, by providing text coverage seven days per week. If you are customer focused and interested in technology and the real estate industry, this is the job for you! 
You’ll learn what it takes to convert online leads into business opportunities for our clients through “speed to lead” and continued follow up. You’ll enjoy this innovative position if you thrive in a goal-oriented, fast paced environment and enjoy following processes in your work. 
One of BoomTown’s core values is to “Create Amazing Experiences,” so most importantly you should enjoy communicating with people and creating lasting relationships for our clients through personalized and quality conversations.

As an SMS Client Concierge you will:

  • Act as the first point of contact for all internet leads through texting according to predefined processes.
  • Learn and utilize scripts that help determine key information like the lead’s home buying time frame, desired location, price point, interest in real estate etc.
  • Identify and take appropriate action based on if the lead is ready (or not) to speak with our client.
  • Utilize our CRM (Customer Relationship Management software) for documenting and logging interactions with potential home buyers/sellers.
  • Consistently follow up on all viable leads that are unresponsive, following predefined texting plans.
  • Strive to achieve all measured goals which are focused on conversation quality, quantity, and conversion.
  • Collaborate with other Concierge team members to achieve overall team goals.

You’ll be a fit for this role if you have:

  • Exceptional written communication skills.
  • Experience in a customer facing role.
  • Experience in a collaborative environment.
  • The ability to form client relationships quickly.
  • Excellent time management skills and the ability to multitask effectively.
  • Strong attention to detail and the ability to follow processes 100% of the time.
  • Experience in a remote, self-directed environment.
  • An understanding of or interest in the real estate industry is not required but is highly encouraged!
  • All backgrounds encouraged to apply! (Sales, client management, hospitality, marketing, tech, etc.) 
  • Fluency in Spanish a plus

Schedule details:

  • Shifts available 24/7
  • Shifts are generally 4-6 hours at a time 
  • At least one 4-6 hour weekend shift per week is required
  • Must have capacity to work between 18-25 hours per week with the possibility to flex up or down hours depending upon business needs
  • Two week schedule is published at least 2 weeks in advance and employees must adhere to the published schedule 
  • Regular, consistent, and punctual attendance is required 

Job requirements:

  • High school diploma or GED equivalent 
  • Be at least 18 years of age
  • Pass a post offer pre-employment background check
  • Be authorized to work in the US
  • Must be able to be stationary while sitting at a computer for longer periods of time
  • Quiet workspace that is conducive to successfully performing in the role in a remote capacity
  • Typing speed of at least 50 WPM with 100% accuracy
  • Tech savvy
  • Personal computer (with webcam) with Google Chrome browser
  • Secure internet connection (minimum of 40 mbps download, 10 mbps upload)
  • This is a 100% remote role, but you must live in one of the following states to be considered: AL, FL, GA, KY, NV, NC, SC, TX, VA, WI

Preferred Technology Requirements:

  • 8 GB of RAM
  • Intel i5/AMD Ryzen 5 processor
  • Wired internet connection 
  • Experience with Google tools
  • Experience with database management software or systems

Application Process:

  • Start by applying today and uploading your resume.
  • Remember to answer the application questions as thoroughly as possible.
  • Qualified candidates will be invited to complete our approximately 15 minute online assessment so we can get to know you better. This includes a one-way video interview. 
  • The final step will be a short phone call with our Recruiting Manager.
  • If you’re a great fit, we’ll make you an offer and have you join our next paid training opportunity!

BoomTown Offers You:

  • $11/hour; paid weekly
  • Work from the comfort of your home
  • 401(k) plan – eligible to enroll on day one, with employer matching
  • Wellness incentives and gym discounts **
  • Paid training 
  • Growth opportunities
  • Company culture that is guided by our core values that thrives on passion and innovation

APPLY HERE

Customer Service Agent – (Fully Remote US)

he Chat Shop – Taking conversation up a level.

Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since 2012, during this time we’ve completed over 3 million chats across 20+ industries, including major global firms.

What sets us apart? Over the years we’ve constantly evolved our offering, helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.


Are you ready to take it to the next level?

If you have a passion for sales and lead generation, customer service is your calling, and you have a team-oriented mindset, this may be the position for you!

As a Customer Service Agent, you’ll be responsible for delivering next-level phone-based service along with engaging with customers through various online channels–all while working toward various goals. If you have phone experience, you’re motivated to offer top-notch customer service and you love working towards KPIs, then we want to hear from you!  

Our ideal candidate is able to stay calm and focused in high-pressure situations. You’ll be handling enquiries through various service channels to help resolve customer issues, so a confident, friendly and professional demeanor is a must. 

*Please note that this role is remote, home-based – US and can only consider applications from our hireable states: Georgia, Texas, Florida or Tennessee,


About You

  • You are fluent or Native English Speaking – able to speak English at an idiomatic level with outstanding sentence structure, spelling and grammar
  • You can type at least 65 words per minute, with above 97% accuracy
  • You have previous customer service phone experience (booking and sales are a plus!)
  • You can make clear and accurate notes
  • You have previous experience in working towards KPIs
  • You are open to direct, constructive feedback and are able to take action. You don’t take feedback personally!
  • You adopt our company values and can adapt to change easily
  • You are based in the US and can demonstrate your residency in one of our hireable states: Georgia, Texas, Florida or Tennessee,
  • You are a team player – flexibility, adaptability and a desire to succeed are a must!

Before submitting your application for review, please make sure you:

Please note that this is not a seasonal role – we’re specifically interested in candidates who are ready to take it to the next level and are looking for a career in an innovative and market-leading industry.


This is a super exciting time for us at The Chat Shop, and we really look forward to expanding our team with the right people to help us continue to serve our existing and potential clients with the gold star service they deserve.

If all of this sounds like you then get in touch!


Team Function: Live Chat Team

Reports to: Chat Team Manager/Operations Manager/Head of Operations

Remuneration: $11.90 per hour

Hours of Work: We are a 24/7 operation and are looking for flexible candidates across various different shift patterns. A commitment of 20 scheduled hours a week (including weekends)–with the opportunity to pick up more shifts as available. 

Contract Type: Permanent

Location: Homeworking (US Based – Georgia, Texas, Florida, Tennessee)

APPLY HERE