Technical Writer

Employer: Grafana Labs

Responsibilities

  • Work closely with the senior technical writer, product manager, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
  • Plan, research, develop, and write high-quality content tailored to Grafana customers.
  • Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful. Write content for beginners, such as examples and getting started guides.
  • Work with the documentation manager and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.

Requirements

  • Experience using or documenting enterprise and/or cloud software.
  • Experience working with Git and Github.
  • Experience working remotely.

Nice to have

  • Experience with Kubernetes.
  • Working with open source communities is a plus.

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