Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.
This position reports to the Senior Counsel & Director of Legal Operations, and can be based anywhere in the continental United States.
What You Will Be Doing:
- Lead systems-related project execution in collaboration with the legal operations team
- Work multi-functionally to detail and analyze legal processes end to end
- Partner with the Legal Team, Field and various operations teams to resolve systems-related issues
- Capture, document, and refine business requirements
- Create and present process documentation, including self-help tools, training videos, Q&A, process flows, etc. for tools used and/or managed by the Legal Team
- Assist with defining and improving centralized resources to ensure they are well maintained and accurate
- Support and manage various ad hoc projects within the team as needed
What You Bring Along:
- 3-7 years of experience in an operational and/or project management role
- 3+ years experience working cross functionally with tech / IT / engineering teams
- Experience with a contract and/or content management system is required
- Experience building workflows is required
- Significant experience with advanced functions in Microsoft Word, Excel and Powerpoint required; similar experience with Google Documents, Sheets and Slides is preferred
- You thrive while independently running your own time in a demanding, fast-paced environment, and can handle ambiguity and rapidly shifting priorities with flexibility, patience, and humor
- Proven ability to identify, prioritize and resolve issues quickly and independently
- Strong work ethic, exceptional judgment and impeccable integrity
- Excellent written and oral communication skills are a must
- Interest in building strong cross-functional relationships
Bonus Points:
- Bachelor’s degree preferred (preference for degrees and/or relevant coursework in business administration, finance, project management,
- 1+ year of experience as a paralegal or contract manager
- 3+ years of relevant Business Systems Experience
- Experience in developing and implementing legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, e-signature, knowledge management, etc.) preferred
- Experience using data, metrics and presenting data in a manner in which others find value
- Experience with Salesforce and/or CPQ or another CRM and/or quoting platform is preferred
- Experience with a contract management system preferred
- A self-starting, proactive, driven, adaptable person who can, with poise and patience, prioritize and balance multiple projects
- Demonstrated ability to consistently deliver extraordinary, thoughtful, user-experience focused results in a dynamic environment
- Prior experience representing high-growth companies is strongly preferred
- Ability to collaborate and function well in a distributed team environment
- Ability to participate in some limited travel requirements