Data Entry Operator

Job Details
Description
DATA ENTRY OPERATOR This position is currently Work-from-Home; however, you must reside in the state of OH
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 50th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience, and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed to meet stringent schedules and timelines
Required Experience:

High School Diploma or equivalent required
At least one year of prior experience in the areas of data entry or another related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10-key pad
Basic knowledge of Microsoft Office
The schedule begins at 4AM! We are currently offering a full-time schedule, but willing to create a part-time schedule for the right candidate!

We offer a fantastic benefits package, competitive pay, paid time off/holiday pay, and so much more!

This position is currently Work-from-Home; however, you must reside in the state of OH

APPLY HERE

Data Entry Operator

Job Details
Description
DATA ENTRY OPERATOR WORK FROM HOME, BUT MUST RESIDE IN/NEAR NASHVILLE, TN
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Knowledge of:

Policies and procedures involved in SDU payment processing
Thorough working knowledge of the SMI system
Modern office practices, procedures, and equipment
Ability to:

Pay close attention to detail
Accurately key data
Work independently with little direction and work as a team member
Meet stringent schedules and timelines
Work successfully in a fast-paced environment
Work varied schedules and overtime hours, as necessary
High school diploma or equivalent and at least one year prior experience in data entry or other related field OR an equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, and 10-key pad and have experience and knowledge of software such as Microsoft Word, Excel and other Windows products

Perks:

Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Exciting, Fun, and Supportive Work Environment
We are an Equal Opportunity Employer. We are a Drug Free Workplace.

APPLY HERE

Data Entry Operator – Work from Home

Job Details

Description

DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

  • Must maintain a general understanding of policies and procedures
  • Possess strong interpersonal skills using tact, patience and courtesy
  • Maintain the ability to collect, research, organize and analyze data
  • Possess the ability to work as a team member, but also independently at times with limited direction
  • Successful at working in a fast-paced environment
  • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

Required Experience:

  • High School Diploma or equivalent required
  • At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
  • Must be proficient in data entry skills including keyboard, mouse, 10 keypad
  • Basic knowledge of Microsoft Office

Successful candidate must be able to work the following schedule: 

Monday: Starting time 2:30 am

Tuesday – Friday:  Starting time 4:30 am 

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

  • Work From Home!!!
  • Paid Training
  • $$$ Bi-annual Bonuses to those Who Qualify*! $$$
  • Health Club Reimbursements
  • Career Growth Opportunities
  • Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
  • Exciting, Fun and Supportive Virtual Work Environment
  • Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

Pet Claims Adjuster

Independence Pet Group® (IPG) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (PetPartners, Figo, Pethealth, IAIC) supports insurance for more than 600,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

Job Summary:

This remote position is responsible for providing adjudicating claims in support of our insured pet parents in a manner that promotes efficiency and customer satisfaction.

Job Location:
Remote work is not available in AK, MT, HI (US)

Main Responsibilities:

• Process incoming claims based on established time-frames and goals utilizing company software. This includes researching policy limits to determine coverage eligibility, determining the necessity for medical records, as well as verifying coverage based on past claims history

• Assist other processors and other departments within the company with claims related questions

• Contact veterinary clinics to secure medical records and claim related information. Read and interpret veterinary medical records and lab reports

• Provide accurate and adequate documentation of all client and veterinary communication

• Research and review completed claims for accuracy and adjust any errors based on supervisor approval

• Provide “best in class” customer service to our customers to discuss claims

• Research and solve problems quickly and accurately; exercise sound independent judgment-make decisions that maintain the integrity of the company

• Monitor queues to ensure goals are being met. Self-manage priorities and self-source resources

• Accountable for prioritizing and completing multiple tasks under tight deadlines to meet/exceed performance metrics, including exemplary service. Ensure all policies and procedures are being adhered to

• Readily adapt to change and integrate new knowledge, policies, procedures, and regulations in our fast-paced and constantly improving environment

• Share expertise and their own best practices with peers

• Perform other duties as assigned by supervisor

• Operate standard office equipment/software including:

o Multi-line telephone system

o Excel/spreadsheet

o PC/printer/calculator/copier/fax

Qualifications:

• High School Diploma or equivalent

• Minimum of 2 year Veterinary Clinic experience or similar medical background with familiarity of breeds, pharmaceuticals, veterinary procedures, and terminology

• Strong written and oral communication skills with internal and external audiences

• Adjuster’s License required and maintained

• Proficiency with MS Office

Expected Hours of Work:

• This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

Benefits:

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• 401(k) savings plan

• Personal Paid Time Off

• Ten holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

APPLY HERE

Data Entry Clerk, National Group Sales

Job Description
Additional Information Remote Based Position
Job Number 23077597
Job Category Administrative
Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management
JOB SUMMARY

Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Colorado Applicants Only: The pay rate for this position is $18.00 per hour.

New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

APPLY HERE

Remote Data Entry Clerk (Work From Home)

About the job Remote Data Entry Clerk (Work From Home)
JOB BRIEF

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.

The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

RESPONSIBILITIES

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
REQUIREMENTS AND SKILLS

Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent

Benefits
401(k)
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

APPLY HERE

Advertising Operations Specialist

Our mission at Product Hunt is to surface great products every day and support our community of Makers in building the future. We obsess over delivering an amazing experience to all of our users and we are building a world-class team to achieve that.

We’ve been around since 2014 and have accomplished a lot with our small but mighty team. But we’ve hit an inflection point and are taking the team through a significant growth phase – we’ve already doubled the team to 50 people over the last year. With our most recent $23 million financing round, we’re ready to find even more ways to deliver value to makers and tech enthusiasts around the world.

We’re seeking an ambitious ad operations specialist to join our Revenue team to help manage our advertising campaign. You will report to the Revenue Team Lead, Lanre, focusing on delivering the best results for advertisers.

Our ideal candidate:

2+ years of experience in ad operations. You’ve either set up an ad ops function from scratch or worked in an established operation, and you’re now excited about setting one up.
Strong understanding of the digital advertising landscape – you’re familiar with terms like CPC, CAC, CTR, and CPM.
Excellent data analysis and problem-solving skills. Our ad ops function is young, working with tools like Excel & Periscope and thinking outside the box is crucial.
Strong communication and interpersonal skills when engaging with internal and external stakeholders.
Does this sound like you? Apply to join our team!

How We Work

Every person adds to the culture of our team. We look for people that are:

Curious – Product Hunt was founded with an experimental mindset, an important principle when building something new
Authentic – People seek authenticity more than ever. It’s a value we hope to demonstrate inside and outside the company.
Bold – Each person on the team should feel empowered to take measured risks to create an outsized impact
Empathetic – Launching a product is anxiety-inducing. It’s important each person on the team can empathize with makers and our community.
Kittenish – We’re serious about our work, but that doesn’t mean we can’t have fun 🙂
We’re a distributed team across 9 countries including Bulgaria, Canada, France, India, Ireland, Spain, Switzerland, United Kingdom, and United States. It’s important to us to build an inclusive team – across gender, ethnicity, and experiences – to best serve our global community.

Full-time Employee Benefits / Perks

A few of the benefits we offer:

Competitive Salary
Wellness stipend – Your health is important to us, too.
Full health insurance coverage for you and your dependents if you live in the US and a generous stipend for outside the US.
Company paid laptop, WFH set up, and a monthly internet stipend
Fluid work schedule – We don’t believe in face time, work when you’re most productive.
Generous vacation time – Hard work deserves time off, so please take it.
Wellness Mondays – First Monday of the month is your time. Spend it however you want.
Professional development stipend – Grow, learn, and become even better at what you do.
Live wherever – We don’t care if you WFH or work from Hawaii (our team is fully distributed)

APPLY HERE

Expert Coach II

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity

The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, to foster and develop positive relationships with members, and to provide an excellent member experience.

Responsibilities

Empowers members to be able to effectively self-manage their own chronic condition.
Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Attend mandated meetings and complete trainings online and/or in person when required.
Follow scheduling best practices to meet appropriate coaching utilization and meet member needs.
Actively participates in process improvement with a positive attitude and solution-focused mindset.
Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions.
Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested.
Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed.
If coaching specifically in the Diabetes Management (DM) product:
Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations.
Stay up to date on clinical best practices for diabetes management.
Facilitate live diabetes focused Learning Events for group coaching as needed.
If coaching specifically in the MH product:
Utilize NBC-HWC or ICF credentialing knowledge to provide 1:1 mental health coaching sessions based on Teladoc Health’s evidence-based mental health coaching protocol inclusive of theories from the Unified Protocol for Emotional Disorders, Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
Provide asynchronous text-based support to members and help them engage in our Digital Mental Health Platform.
May have up to 30% of time allocated to liaison, project, or cross-functional responsibilities as needed by the business and approved by direct manager/lead.
Secondary responsibilities include:
Provide real time response and support for wirelessly enabled monitoring device on a 24/7/365 rotating basis as indicated.
Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email, text, virtual application, and 1:1 coaching session to provide feedback and support, answer questions, share resources, and hold members accountable to their goals.

Candidate Profile

Must possess and maintain the NBC-HWC certification or ICF coach. Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required CEU’s to maintain NBC-HWC or ICF
Minimum of a bachelor’s degree
If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES). Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification.
Effectively applies evidence-based principles to enhance coaching practice.
Seeks out and reviews research findings in application to practice.
Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes. 
Possess a strong background knowledge behind the science and latest treatment options for managing diabetes.
If coaching in the DPP product, must possess the CDC Lifestyle Certification.
Has at least 3 years of professional experience in the healthcare field.
Provides quality member education and coaching.
Empowers members to be able to effectively self-manage their own chronic condition.
Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status.
Conveys enthusiasm and positive energy during member interactions.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc using EMR.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Possess excellent customer service skills to provide a consistently high-quality member experience.
Ability to deliver high quality, engaging educational presentations on health and wellness issues.
Display confidence, assertiveness and flexibility. Must be a self-starter that considers the day-to-day operations of this role as well as the business goals to provide an excellent experience for members.
Creative, dedicated and determined in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Knowledge in behavior change and habit formation.
Comfortable working with but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, SharePoint, OneDrive, Salesforce and Learning and employee engagement platforms.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
Also desirable:
Advanced degree in health-related (Behavior, Nutrition, Exercise) field.
Bilingual Spanish/English desirable but not required.
Work Environment

Full time role
Work remotely from home within 48 continental US states.    
Domestic travel may be required 2-4 times per year to attend meetings and conferences.   
Sitting and viewing a computer screen for long periods of time is essential.    
Fast-paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities. 
  
The base salary range for this position is $28 – $32/hour. In addition to a base salary, this position is eligible for performance bonus, and benefits (subject to eligibility requirements) listed here:

APPLY HERE

Expert Coach I

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity

The (Alert Response) Expert Coach is responsible for providing real-time response for the wirelessly enabled monitoring device on a 24/7/365 basis. Additionally, coaching and education is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, foster and develop positive relationships with members, provide an excellent member experience.

Responsibilities

Provide real time response and support for wirelessly enabled monitoring devices. Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical
Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email and text to provide coaching, feedback and support. Additionally, coach may also answer questions, share resources, and hold clients accountable to their goals.
Support Sales team in telephonic and app sales demonstrations as needed.
Attend meetings and training online and /or in person when expected.
Remain current on all coaching and compliance training; updated on all internal changes.
Follow best scheduling practices to meet appropriate coaching utilization and meet member needs.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality
System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro
Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
May have up to 10% of time allocated to project, or cross-functional responsibilities as needed by the business and approved by direct supervisor.
Candidate Profile

Bachelor’s Degree or relevant Certifications and years of experience working with chronic conditions
Assumes responsibility for professional development and continuing education to maintain knowledge and skills.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc Health using EMR.
Empowers members to be able to effectively self-manage their own condition.
Conveys enthusiasm and positive energy during member interactions.
Ability to work autonomously in a responsible, efficient manner.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Customer Service skills and experience.
Display confidence, assertiveness and flexibility. Must be a self-starter.
Creative, dedicated and relentless in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Comfortable with and interested in technology including but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, Zoom, GoTo, Webex, Learning and employee engagement platforms etc.
Spanish (bi-lingual) preferred
Work Environment

Work remotely from home within 48 continental US states.
Domestic travel required 2-4 times per year to attend meetings and conferences.
Sitting and viewing a computer screen for long periods of time is essential.
Fast paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities.
Schedule will be considered “FLEX”

Understand that most hours available or assigned are going to be in high demand times: primarily weekends, evenings/nights, and holidays to cover requested time off.
The Full-time, Flexible coach schedule will have two weekdays off each week and may designate 2 weekend days per month as “unavailable” designated prior to quarter beginning as approved by Coach Schedule to balance schedule coverage needs.
The Full-time, Flexible coach will be available Days or Evenings, Friday, Saturday, Sunday including some Holidays. Overnights will occasionally be open, as well, if coach is available/willing.
Coach can expect a minimum of 30 hours and maximum of 40 hours each week, with the understanding of 30-40 hours on average. Overtime is sometimes available, and the team works together to cover it voluntarily.
Hours will vary weekly based on business need.
Coach will work primarily weekends, day or evenings as needed each week.
The base salary range for this position is $21-27/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

APPLY HERE

Data Connection Administrator – Remote

Our Newest Opportunity:

Job Summary:

As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.

Duties:

Initial Case Intake and Vetting
Online Access;
Product Validation;
Integration Notification;
Sorting discrepancies reports;
Maintain documentation per workflows, procedures, and protocols;
Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
Follow up with the carrier to obtain status updates.
Reviewing data for deficiencies or errors, reporting any incompatibilities;
Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
Meet or exceed department goals as defined;
Complete other duties and projects as assigned.
Required Skills:

Driven, self-motivated, enthusiastic and with a “can do” attitude
Must be self-motivated and disciplined;
Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
Excellent communication and interpersonal skills
Ability to manage multiple assignments at one time
A high level of accuracy and attention to detail is required.
Required Experience:

Current life and health insurance license, preferred;
Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.

APPLY HERE

Stat Tracker

TridentCare

Description

Shift 11pm-7:15am

  • TASKS AND RESPONSIBILITIES:
    • Monitors the provided applications and tools in the system and ensure appropriate follow-up is conducted.
    • Documents any escalation and reports any unresolved problems to the Call Center Supervisor and/or field operation supervisor.
    • Takes client calls and handles account issues when applicable.
    • Reports compliance events to the appropriate authority.
    • Ensures escalation procedures are observed.
    • Documents follow-up efforts by placing notes in all claims/orders.
    • Conducts tracking and case follow-up of all assignments. Must control full completion of all work assignments that are given, also aiding as needed.
    • Collaborates with Phlebotomy Management, Laboratory, Lab Dispatch, Customer Service, and Courier services (as needed), to ensure case completion.
    • Accommodates various facility special requests, honor high priority / hot home facility laboratory orders, expedite urgent cases conducting constant follow up, and maintain a positive attitude to connecting parties to ensure excellent customer service is provided.
    • Provides detailed written documentation of issues that occur. It may be necessary to conduct initial investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
    • Notifies Supervisor of any issues that are difficult to control, or negative trends in team behavior.
    • Identifies and pursues self-improvement needs, adapts to changes.
    • Performs other duties as assigned, help when attendance issues arise within the office, maintaining a positive attitude, and engaging in daily teamwork.
    • Assist with handling incoming calls from our facilities, phlebotomists, or in-house calls. Answers questions that the Stat Tracking team and other departments might have. If unknown, then works to get the answer and shares with the team once it’s discovered.
    • Emails are to be followed up and replied to in a professional and timely manner.

REQUIRED SKILLS:

  • Excellent computer keying skills required, alpha and numeric data entry skills.
  • Attention to detail.
  • Ability to organize and control multiple tasks at one time.
  • Ability to handle large volumes of telephone assistance with various departments and connecting personnel.
  • Be trustworthy and work well without direct supervision.
  • Must be self-motivated, dependable, and competent.
  • Proficient in computer procedures, telephone etiquette, customer service skills.
  • Ability to operate a desk phone or VOIP phone application.
  • Proficient in written and verbal skills in the English language.
  • Ability to understand and follow written and oral instructions.
  • Ability to maintain effective working relationships with customers and co-workers.
  • Ability to prioritize and manage multiple tasks.
  • Ability to follow directions and conduct self in a professional manner.
  • Ability to explain, relay, timeline of events regarding a difficult or high maintenance issue.
  • Critical thinking and active listening skills are a must, with the ability to motivate and coach staff.

Qualifications

Skills

Required

Typing Skills Min 35 wpm

Intermediate

Typing Skills – 10 Key

Novice

Identify/Resolve Problems

Intermediate

English written/verbal

Some Knowledge

Communication Skills

Novice

Computer Skills

Intermediate

Preferred

Medical Terminology

Novice

Customer Service

Some Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Posting Coordinator

Origin Physical Therapy

Who We Are

Origin is a leading provider of pelvic floor and whole-body physical therapy with a specialized focus on pregnancy, postpartum, menopause, and sexual health. Based in Los Angeles, Origin offers virtual and in-person PT sessions, covered by insurance and supported by proprietary exercise programs, educational content, and community experiences.

Today, Origin is building a category-defining brand that establishes a higher standard of care for every woman and individual with vaginal anatomy. In addition to its in-person locations in Los Angeles, San Francisco, and Austin, Origin is currently offering virtual care throughout California, New York, and Texas, with plans to expand its physical and digital practices this summer.

Culture

Mindset matters. While every role will have specific skills and requirements, we are one team with shared core values, and we aim to create a safe and supportive environment for everyone in the Origin community. We’re a team of hardworking and passionate individuals who integrate the following values into our everyday practices:

  • Own it. We show up with our best work. We’re creative, focused, proactive, and get the details right.
  • Go big. We have a big vision for women’s health and are energized by our potential impact. We act with urgency, yet remember it’s a long game.
  • Stretch. Growth can be uncomfortable and progress isn’t always linear. We create a safe space for honest learning, taking risks, and understanding failure.
  • Be generous. We’re kind, have high integrity, and assume the best. We celebrate wins and build each other up.

What You’ll Do

We are looking for a Posting Coordinator. This person will be able to work independently and complete assignments daily. This position is fully remote and will be required to work an 8-hour day based upon a Pacific Standard Time zone.

  • Pull EOBs and batches each day to post monies into the billing system
  • Balance monies are posted to monies received in the bank, to ensure they match
  • Daily reconciliation for all monies received and deposited
  • Upload all EOBs into the PMS, tied to patient line item
  • Comply with requirements to protect patient data, use patient data only for the purpose of managing the patient claim billing process
  • Comply with Origin Physical Therapy and the Billing & Collections department policies, procedures, job aids, reference materials, memos, notes, videos, and other training provided
  • Meet individual, team, and department goals for productivity and quality
  • Other duties as assigned or related to the B&C Department
  • Working on special projects as assigned

Experience You’ll Need

  • 5 years of experience posting monies in healthcare, including cash, credit cards, insurance checks, EFTs, VCC, and patient checks.
  • 1-year healthcare billing preferred in a physical therapy or orthopedic setting
  • Experience in Excel is preferred
  • Excellent verbal, written, and interpersonal communication skills
  • High attention to detail and follow-through on tasks
  • Ability to think critically, understand nuance, and problem-solve on the fly
  • Technology proficiency and a comfort level multitasking with multiple computer systems

Benefits

At Origin, not only do we want our clients to feel their best – but our employees as well. We believe in both working and resting with intention. The well-being of our community is a top priority for us and we aim to create a workplace that fosters positive mental health and growth, both personally and professionally. Our benefits include:

  • Healthcare insurance with generous contributions (Medical, Dental, Vision)
  • Paid Maternity Leave
  • PTO + Paid Holidays
  • 401k with matching
  • Opportunities to speak, write, and advocate for women’s health in the local and national community
  • Incredible Client Experience and Operations team, credentialing, technology-enabled workflows
  • Learning, development, and mentorship opportunities
  • Origin Physical Therapy Stipend

APPLY HERE

Gift Processing Associate

charity: water

Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.

JOB HIGHLIGHT

You’ll be an essential part of our Development Operations team that supports our accounting and fundraising teams. You will help charity: water track every dollar raised by processing and reviewing donations and ensuring completeness and accuracy of donor records.

JOB SUMMARY

Reporting to the Head of Development Operations, you will assist in maintaining a best-in-class operations function to support our fundraising and accounting teams. You will be responsible for the timely, efficient, and accurate processing of donations across our systems. Additionally, you’ll collaborate closely with our fundraisers and across the organization to design, implement, and maintain the systems and processes needed to build a gift processing infrastructure for scale.

YOU’LL BE RESPONSIBLE FOR…

  • Entering donations into our CRM (Salesforce) and GL (Netsuite) to ensure accurate and reconciled donor records across all systems
  • Managing matching gift platforms to ensure donations are properly received, matched and distributed according to donor intentions
  • Preparing and distributing IRS compliant and timely tax receipts to donors
  • Facilitating mailing list creation and ad-hoc reports for external communications
  • Building and maintaining a reconciliation process across systems with the finance department
  • Serving as a key player in month close, ensuring offline donations and pledges are recorded and reconciled between the general ledger and CRM
  • Communicating and responding in a timely manner externally with donors and internally with team members regarding donations and campaigns
  • Initiating and documenting process changes to increase efficiency by working closely with key stakeholders in fundraising, systems, data and accounting
  • Advising the engineering team on opportunities for automation and system integration

YOU MUST HAVE…

  • A bachelor’s degree
  • 1 year of related work experience in Accounting or Data Entry

Proficient Excel skills

  • Strong attention to detail – you care about the “little things” and make sure they get completed on time and in a professional manner
  • Exceptional communication and cross-collaboration skills

IT’S AN ADDED PLUS IF YOU HAVE…

  • Experience working with Salesforce and/or NetSuite
  • Experience in a fundraising environment
  • Formal training in Excel software

YOU’LL BE SUCCESSFUL IF…

You’re obsessed with accuracy

You double and triple-check your work because you know that accurate data is crucial to operating successfully. You pay strong attention to detail, have excellent grammar, spelling, and proofreading skills. You care about the numbers being right and take the time to make sure everything reconciles or is set up to be error-proof.

You’re so organized, it’s embarrassing and extremely detail-oriented

You can handle and prioritize multiple projects of various origins at once. You can turn any meeting or email thread into actionable and prioritized items for multiple people.

You’re a strategic thinker

You have the strategic prowess and social intelligence required to help build scalable models that leverage charity: water’s brand, assets, relationships, and opportunities to meet aggressive growth goals. You read between the lines and think a couple of steps ahead to manage expectations and be prepared for your team.

You’re action-oriented

You see something that needs improvement and you take action. You love to find opportunities and are not afraid to roll up your sleeves and dive into complex revenue challenges.

You’re very adaptable

You’re unfazed by the constant change of a fast-growing organization. You’re able to develop and structure projects, manage expectations, and work autonomously.

You’re a team player

You can coordinate efforts with many different departments — both internal and external — to get the job done right. You use sound judgment and intuitive analysis to interpret requests from your team and turn it into a solution that makes sense for charity: water. And you know to follow up to make sure everyone’s on the same page.

TEAM OVERVIEW

The Development Operations team is at the core of charity: water’s business model and works to ensure we make good on our donor promise at scale. The team works diligently to bring all teams into alignment around our data infrastructure and donor operations. They are constantly looking for efficiencies and ways to systematize an optimal end-to-end major donor journey, from donation processing to final donor reporting.

ORGANIZATIONAL OVERVIEW

At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 16.8 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.

At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.

BENEFITS & PERKS

  • Unlimited PTO
  • Summer Fridays
  • 6-week paid sabbatical leave after 5 years of employment
  • Annual bonus potential through The Pool
  • 401k plan + employer match
  • Medical covered at 80% + Dental/Vision contributions
  • FSA + dependent day care FSA
  • Employer-paid life insurance, STD, LTD
  • 16-week paid maternity and paternity leave for new parents
  • Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk
  • 2-4 annual travel opportunities to spend quality in-person time with the team
  • Note, charity: water will never ask you for your credit card or financial information during the interview process.

APPLY HERE

Cash Applications Representative

TridentCare

Description

  • Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process.
  • Researches and resolves all unallocated payments within the established benchmarks.
  • Reconciles deposits to posted payments daily.
  • Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments.
  • Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting.
  • Completes all reports according to schedule.
  • Performs other tasks as assigned to support the goals of the organization.

SKILLS|EXPERIENCE:

  • High School Diploma
  • One year cash posting or healthcare revenue cycle experience required.
  • Proficient with computers and Microsoft Office
  • Detail oriented, excellent organizational skills and ability to multi-task

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Standard office environment.

Qualifications

Skills

Required

Microsoft Office

Intermediate

Computer Skills

Intermediate

Behaviors

Required

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter: Inspired to perform without outside help

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Data Connection Administrator

OneDigital

Are you looking to accelerate your career without having to hide your authentic self – a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

Job Summary:

As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.

Duties:

  • Initial Case Intake and Vetting
    • Online Access;
    • Product Validation;
    • Integration Notification;
  • Sorting discrepancies reports;
  • Maintain documentation per workflows, procedures, and protocols;
  • Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
    • Follow up with the carrier to obtain status updates.
  • Reviewing data for deficiencies or errors, reporting any incompatibilities;
  • Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
  • Meet or exceed department goals as defined;
  • Complete other duties and projects as assigned.

Required Skills:

  • Driven, self-motivated, enthusiastic and with a can do attitude
  • Must be self-motivated and disciplined;
  • Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
  • Excellent communication and interpersonal skills
  • Ability to manage multiple assignments at one time
  • A high level of accuracy and attention to detail is required.

Required Experience:

  • Current life and health insurance license, preferred;
  • Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.

Thank you for your interest in joining the OneDigital team!

APPLY HERE

Mod Contractor

Mods are pros in digital engagement: moderating forums, chatting with customers, managing communities, and buzzing in social media. As a Mod in our network, you can work from any private location with secure high-speed internet access. You’ll select your projects based on YOUR passions – and schedule when YOU want to deliver. #modsnotcubes

As a Mod in our network, you’ll have the freedom and flexibility of working from any private, secure and noiseless location, when you want to work.

Control your own journey by being in charge of your own business, selecting your own digital engagement projects.

Get experience working with some of the coolest brands in the world, from gaming to e-commerce to entertainment.

Keep your day job! Our network is teaming with moonlighters, plus enterprising stay-at-home parents, students and retirees.

Our Mods are passionate and absolutely love working with us. Join the movement!

Want to learn more about this freelance business opportunity? Click here for all the juicy deets on performing digital engagement services as an independent contractor with ModSquad.

APPLY HERE

Human Resources Recruiting Specialist

Position Type: Independent contractor

Location: Remote

Wage: $30/hour

Estimated weekly hours: 10-20

“I don’t know how we used to live without [your name goes here]”

As the Human Resources Recruiting Specialist working with Fertility Bridge, you have a major impact on the career fulfillment and dreams of our team.

You help us build our team by finding candidates that share our values.

But how do you know if this is your dream work and if Fertility Bridge is your dream client?

If you answer yes to these three questions:

Do you enjoy the entire process of the recruitment cycle?

Are you excited about the opportunity to help us build our team of independent contractors?

Can you identify the necessary qualities for success, and place the candidates who have them in the right seat at Fertility Bridge?

YOUR MISSION

Should you choose to accept it, is to help Fertility Bridge grow our team by vetting, interviewing, and onboarding successful independent contractors.

The Recruiting Specialist will be responsible for the following outcome:

Recruitment of up to 15 part-time, independent contractor positions per year, each within 1.5 months from opening to recurring hourly work beyond paid assignment, who are a Yes on GWC, and a plus or a plus minus on each of Fertility Bridge’s values on the People Analyzer. Managing independent contractors’ candidates records, dismissal, and advancement in hiring CRM. Management and distribution of promotional budgets across platforms.

The tools we provide for you to achieve the outcome:

A recruiting software, Hireology, that scores interviews and publishes job listings to some sites but not all

An HR Generalist that is responsible for recruiting, onboarding, and offboarding full time employees and the systems associated

Visibility into Griffin’s and team members’ calendars and Zoom links for scheduling

Accounts for job positing sites like ZipRecruiter, LinkedIn, RedBalloon, Wellfoundly, and Indeed

Monthly promotional budget: $300 for in-need independent contractor positions

Previous job descriptions for which to use as a template

A payroll service Gusto

A service called Corpay that is used to pay independent contractors

An interview structure, from The Who method of hiring see Fig 7

A start for onboarding templates in contractors in Asana

A Human Resources folder in GDRive

Informal notes on employees in GDrive folder

Some instructions for contractor payment, but mostly in loose emails from our accounting dept

Account(s) for Harvest, Time Tracking software

Some things we do not provide:

Could pay independent contractors through Gusto, but we use CorPay for some reason from Accounting team

No formal training on the Entrepreneurial Operating System (EOS) or its People Analyzer

No automated training system like Trainual

No standardized schedule or scale for independent contractor rate increases, or immediate approvals

No system for standardizing independent contractor work

No employee handbook

Some contractor positions already half way recruited for by HR Generalist that would have to be transferred over to you. Records in Hireology may be incomplete

HOW TO APPLY
If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the email in your inbox, please check your spam folder – sometimes Hireology emails end up there.

You will receive instructions on next steps after your application materials have been reviewed. As a remote company, we rely on remote working technologies to serve our clients. In evaluating new employees, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.

Contracting Process

Screening Call: 20-30 minutes

Fit Interview: 60-90 minutes

Paid Assignment

Continued work based on your terms

APPLY HERE

Legal Transcriptionist – Full Time

About the role
We are looking to add Legal Transcriptionists to the growing team at Verbit. This is an exciting full-time employee opportunity.

Responsibilities:

Transcribe 120 minutes of audio per day
Maintain deadlines set upon being assigned the job
Coordinate availability with the scheduling department maintaining a minimum of 40 hours a week
Exceed client expectations regarding quality checking all aspects of the job to ensure it is free of errors
Produce and certify final copy for delivery
Be available for other duties/projects that may arise during your normal business hours
Requirements for the ideal candidate:
At least 3+ years experience as a legal transcriptionist
AAERT Certification is preferred but not required
Minimum touch-typing speed of 60 wpm with a high degree of accuracy
WORK-FROM-HOME REQUIREMENTS:

Reliable power, internet source, and appropriate battery backup
Must be available by Zoom, phone, email, and Verbit’s internal instant message system during scheduled work hours
What Makes Verbit Unique?

Verbit’s 500+ individuals share a vision of making all video and audio content accessible to everyone. Verbit’s in-house, AI-based solutions take live and recorded audio and video to the next level with the support of 35,000 human professional transcribers. Our captioning, transcription, translation and audio description are trusted by more than 3,000 customers globally, including leading universities, corporations, legal agencies and media entities to make their content accessible, engaging and interactive!

Verbiez are actively making the world more equitable for individuals with disabilities every day. After achieving the milestone of becoming a “unicorn company” and showcasing 6x revenue growth year over year, we are humbled and still fascinated by this ride. Verbit currently has a market cap of $2B, which is still growing. You too can join our journey toward accessibility and the reinvention of industry practices. Join our offices in New York, Tel Aviv and Kyiv to take advantage of flexible remote work

Our compensation for the Legal Transcriptionist role is $15 per hour and will align with the candidate’s experience and skill set. In addition, Verbit offers a comprehensive benefits package, including Medical Insurance, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Short Term and Long Term Disability, Paid Time Off, and 401k. This role shall be eligible for benefits following a 90-day waiting period.

Verbit is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

APPLY HERE

Payroll Specialist

Description
Keywords is an international provider of technical services to the global video game industry, with 45 offices across 20 countries and 4 continents. The organization employs over 5,000 people at peak times working in over 50 languages. Each year, we produce over 80,000 artistic assets, 21 million words of audio, 250 million translated words, 2.5 million hours of testing, and resolve more than 16 million customer support tickets. We work with 24 of the top 25 games companies by revenue for 2017.

Overview:

The payroll Specialist/Technician, in collaboration with the payroll team, will ensure that payment cycles are fully processed and that payroll reports, time sheets, allocation of funds are all accurate. They will also ensure that all of these documents are in compliance with the applicable federal and provincial regulations as well as with company policies. Other responsibilities include: responding to employee questions about pay, as well as improving upon the procedures currently in place.

Responsibilities and Main Tasks

Process bi-weekly payment for all salaried employees as well as employees paid on an hourly basis;
Compile payroll data such as wage garnishments, time off, insurance plans, benefits, and other deductions
Communicate with supervisors to make certain that the hours worked by staff are approved;
Ensure that changes in salaries, deductions or employee’s information are made in an accurate and timely manner and according to payment periods;
Keep up with the latest payroll regulations, norms, work methods and state registrations;
Ensure that year-end statements are adjusted and distributed in a timely manner;
Observe all company procedures and policies;
Maintain a variety of payroll data, files and registers in paper or electronic format in order to maintain up-to-date references as well as an audit trail for compliance;
Carry out all other related tasks.
Requirements
College degree in accounting or another related field;
At least 5 years’ experience working in a payroll technician position with a large number of employees;
Membership of the Payroll Association is a plus;
Experience with processing payroll in different states in US is a plus;
Experience with processing payroll in a dynamic environment;
Experience with the ADP payroll system is a plus;
Energy, precision and analytical rigor;
Good team spirit and collaboration;

The salary range reflected is an estimate of base pay and varies per state. The base pay range may vary if an offer is made for work in your location. The pay range for CA: $52,000 – $62,000.

Benefits
Vacation, Holidays, Sick Time Off
Medical, Dental, Vision benefits
Voluntary Long-term / Short-term Disability
401K w/ company match
Work alongside dynamic individuals in the gaming industry
Work within a company with upward career growth opportunities

APPLY HERE

Research Associate – AI Startup

Description
Work Location: USA Remote (AL, CA, CO, IN, LA, NC, NJ, NV, OK, OR, TX, UT, WA)

The Research Associate is a non-traditional role in which you will work on our data collection team. You have a background in QA or data analysis and are comfortable learning new software skills on the job. You will be working with a new Software Startup company focused on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.

What You’ll Achieve (Responsibilities): 

Work collaboratively in a fast-paced environment
Create Use Case scenarios across different software programs 
Collect and analyze data on how our AI performs
Learn new software programs on the job
Teach others your software skills
Think strategically about end-to-end processes and how to improve them
Requirements
Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets), Email/calendar (eg Outlook, Gmail), CRM (eg Salesforce), Reporting/BI (eg Tableau, PowerBI), ERPs (eg Netsuite, Dynamics), project management (eg, JIRA, Asana), finance (eg, Workday, Quickbooks)
Ability to learn on the job
Ability to assist in system troubleshooting and resolution
Exemplify the quality of doing “whatever it takes,” including a high level of accountability, transparency, and teamwork
Benefits
At KeyWords we provide all our contingent workforce with:

Paid Time Off (including sick days and holidays)
401k (3% matching)
Medical, Dental and Vision benefits
Pay Range: $20-30 per hour DOE

APPLY HERE

Employee Relations Specialist

Employee Relations Specialist- Fully remote, PST candidates only
Salary starting at $68,000.00

Looking to do meaningful work helping others in the community as an Employee Relations Specialist?

Pathways – one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.

For your passion and dedication as an Employee Relations Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!

About Your Role:

The Employee Relations Specialist works closely with the Senior HR Leadership in supporting geographic regions. The HRBP will act as a consultant to Operations on all HR-related issues, act as a change agent and employee champion, assessing and anticipating HR-related needs. The HRBP develops a day to day partnership with State leaders he/she supports and across HR functions to deliver integrated business solutions to management and employees that reflect the objectives of the Operations unit. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, retention initiatives, policy implementation/interpretation and employment law compliance. This is a remote opportunity, but must reside in the specified time zone.

Acts as a consultative business partner to Operations in order to ensure effective alignment of HR partnership with strategic organizational objectives. Has a clear understanding and knowledge of business operations, culture and goals
Provides day-to-day talent and performance management guidance to all levels of staff (coaching, counseling, human capital development, disciplinary actions) in order to assess and minimize legal risk with effective follow through and resolution
Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations including hotline complaints and other state and regulatory agencies
Serve as trusted advisor to State Leadership, providing sound business guidance around human capital issues. Build a reputation as a credible and value-added member of the Pathways Human Resources Team demonstrating the highest level of integrity and ethics
Conducts ongoing training for compliance, development and policy implementation
Lead programs and projects such as climate surveys, job descriptions, compensation model review, etc
Conducts exit and stay interviews and provides monthly reporting to identify trends and areas of concern
Proactively mitigate current and future legal risk through continuous assessment
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the Legal department as needed/required. Ensures compliance with Federal, State and Local requirements.
Interprets, recommends and effectively communicates HR practices, policies, procedures and initiatives and makes best practice change recommendations for business alignment purposes
Collaborate with Operations and other HR leaders/business partners to drive a coherent enterprise culture based on a shared set of values and company mission
Monitors all state level/enterprise wide retention initiatives including tracking data, provides recommendations, solutions and pivoting as needed to drive low turnover and employee engagement
Partner with HR Team for various compliance audits including FLSA, compensation and systems data integrity
Responsible for responding to unemployment claims and subpoenas. Gather documentation in coordination with field management. Assist with preparation and attendance at unemployment hearings
Monitor leave administration, workers compensation and/or ADA to provide guidance as needed
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of organization with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day
This position will require off-site travel up to 10%, possibly overnight.

Does the Following Apply to You?

Bachelor’s degree with 3-5 years of progressive HR experience or 5-7 years of progressive HR experience for equivalent experience.
Strong knowledge of multiple human resource disciplines, including employee relations, performance management, compensation practices, organizational diagnosis, diversity, performance management, and federal and state respective employment laws.
Employee Relations: Strong experience with employee relations practices, investigations, and disciplinary actions required.
Personal Effectiveness and Credibility: Proven ability to challenge and motivate teams in an atmosphere of mutual respect.
Project Management: Ability to lead projects and programs, establishing and monitoring projects plans, and communicating with key stakeholders.
Communication: Strong verbal and written communication skills with the ability to express and logically articulate a point of view.
Business Acumen: Understands and appropriately acts upon business operations, including leadership and motivation of action towards goals.
Change Agent: Enabling and uniting employees to work effectively as they plan, implement and experience change to meet business goals

Perks of Working Full-Time With Pathways:

401 K Plan, Medical, Dental, Vision plans
Paid Vacation days that increase with tenure after the first year!
Separate Paid Sick leave that rolls over each year
Paid Holidays
Opportunities for advancement in our national company! As we grow, you grow with us!
Employee Assistance Program
Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

APPLY HERE

Revenue Cycle Management Coordinator

Pathways is seeking a dynamic Revenue Cycle Management (RCM) Coordinator to join our team. The ideal candidate will be familiar with Electronic Health Records (HER) and MS Office Suite to include Excel.

Qualifications:

High School Diploma and preferably, some college (preferably in business or accounting)
Medical Insurance experience preferred
Ability to multi-task in a fast paced environment in an organized manner with attention to detail and a high level of accuracy
Familiarity with electronic health records systems (EHR) and MS Office Suite to include Excel.

Job Duties:

Data entry of any notes for billing.
Responsible for follow up on Authorizations and billing issues.
Process required paperwork per various payer requirements.
Creating and mailing invoices and HCFAs.
Data entry of claims into electronic billing system and submitting electronic files within timely filing deadlines.
Filing Authorizations and Service Agreements or other forms.
Working with RCM team to reconcile issues.
Responsible for remediation of front end claim rejections.
Responsible for remaining current on all payer requirements.
Maintain procedural manuals, cross training and coverage of the team’s work.
Provide exceptional Customer Service.
Any other duties as assigned.

Perks of Working Full-Time at Pathways:

401 K Plan, Medical, Dental, Vision plans
Paid Vacation days that increase with tenure after the first year!
Separate Paid Sick leave that rolls over each year
Paid Holidays
Opportunities for advancement in our national company! As we grow, you grow with us!
Employee Assistance Program
Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

Compensation: $22.00 per hour

APPLY HERE

Online Chat Advisor

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Job Description
Opportunity at a Glance
The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the institution’s catalog. Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. Support MyCompass self- service enrollment to Day 1. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite. The intent is to grow and service all client partners that solicit the organizations customized services.

Responsibilities

Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the university (including but not limited to My Compass chats, service, academic advising, technical support, etc.).
Routes detailed chat inquiries to appropriate department personnel with special consideration for student finance questions to ensure best in class student service.
Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, university catalog material, and providing pertinent and responsive feedback.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Complies with all policies and standards.
Qualifications
Bachelor’s Degree Preferred
1 year of admissions and/or student services experience.
Familiarity with institutional catalogs.
Subject matter expert in front line admissions policies.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
Ability to communicate in a concise and friendly manner.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.17 and $23.29. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

APPLY HERE

Data Catalog Curator

HealthVerity

HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.

How you will help

As the Data Catalog Curator, you will have the dual role of lead/hands-on contributor in HealthVerity’s Data Governance and Data Catalog implementation. Your experience in building out an Enterprise Data Catalog will be used in designing process, communications and engagement programs across the entire company. Your experience in building out internal collaboration will be used to create a network of data stewards and owners to represent the data assets within the organization.

What you will do

Continuously research emerging trends and industry best practices in data governance to be able to improve the consistent use of reliable data

Gather requirements, design deliverables and test strategies during the Data Catalog implementation

Build out a collaborative network of data specialists and data stewards across the organization

Drive adoption of Data Catalog as premier source for all data information within HealthVerity

Represent Data Governance to all levels of the organization from senior leadership to hands-on contributors

You are

An expert in at least one Data Catalog Platform (Alation, Atlan, Colibra, Informatica, etc.)

Passionate about data organization and data governance

A mentor to new data stewards across the organization

A driver in change that will lead to measurable gains in data quality and data understanding

A data geek with enviable SQL skills and a passionate sense of ownership

A self-starter who enjoys working in a small, rapidly changing, fast paced environment

Confident enough to course correct a process or team when required

Methodical, executing through several approaches to determine the best fit

Energized by learning even if outside the scope of day-to-day responsibilities

Comfortable working on several different tasks throughout your workday

Desired skills and experience

5+ years’ experience in the rollout, administration and operation of at least one Data Catalog Platform

10+ years’ experience in a data industry, preferably healthcare, in either a consulting or analytic based environment

Proficient in analyzing large data assets with a working knowledge of SQL, Python or Spark – sufficient to lead governance processes and documentation

Bonus: Familiarity with healthcare data, data types and data patterns (Medical Claims, Pharmacy, Health Records, etc.)

Bonus: BS degree in math, statistics, or similar

Base salary for the role is commensurate with experience and can range between $90,000 – 140,000 + annual bonus opportunity.

About HealthVerity

At HealthVerity we are actively solving some of the greatest challenges in healthcare through innovative technology and data solutions. Our customers and partners including pharmaceutical manufacturers, payers and government organizations look to HealthVerity to partner on their most complicated use cases, leveraging our transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.

Why you’ll love working here

We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.

We are one team Our people define our culture and always will. We take time out to celebrate each other at the end of every week through company-wide shout outs, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.

We are learners Every team member is continually learning, no matter if we’ve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

Benefits & Perks

Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)

Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options

Flexible location: our HQ is in Philadelphia with 50% of the team distributed across 25+ states

Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid maternity and paternity leave.

Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job

Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.

HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications – specific questions about remote positions can be discussed during the interview process with your recruiter.

APPLY HERE

HR Data Entry Specialist

Pathways Health and Community Support

Looking to do meaningful work helping others in the community as a HR Data Entry Specialist?

Pathways one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.

For your passion and dedication as an HR Data Entry Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!

About Your Role:

The HR Data Entry Specialist position is the primary Human Resources (HR) point of contact for all administrative tasks related to electronic employment records within the ADP Software System and Career Plug. Serves as the primary point of contact or subject matter expert for HRIS projects involving the development, implementation, and testing of systems modifications. Acts as a key administrative contributor, work and guidance to other team members is critical to goal achievement and team success. This position accepts ownership for provision of data and information support to Human Resources, Shared Services and Operational leadership. Ensures policy and regulatory compliance by providing reliable, accurate and timely employee data. Customers include employees, shared services teams, Operations partners and external partners. This is a remote opportunity, but must reside in the specified time zone.

  • Supervises the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork and other HR admin responsibilities
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Partners with HR Director, HR Administrative Manager and other HR leaders to identify system improvements and enhancements; recommends and implement solutions
  • Generates new and maintains existing employee records in Human Resources systems. Verifies records accuracy and reviews documentation to assure proper policy application and regulatory compliance related to maintenance of employee records.
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Manages the Change Report Process for team. Audits data input into Human Resources systems, investigates and researches errors, and follows through with appropriate corrections to assure data accuracy
  • Programs custom functions and documentation such as automated queries, filters, macros and reports
  • Responsible for full supervisory functions including hiring, training, developing, coaching and mentoring, performance management and employee transition
  • Performs all functions according to established policies, procedures, regulatory, contractual and accreditation requirements such as background checks.
  • Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
  • Maintains professional and technical knowledge by attending ADP and CareerPlug educational workshops and other job related development opportunities
  • Perform other duties as assigned.

Does the Following Apply to You?

  • Associate’s Degree or equivalent education and/or experience in human resources, accounting, or payroll
  • Previous experience in roles where data accuracy and access were key responsibilities
  • Exceptional Customer Service skills
  • Ability to create and cultivate working relationships of all levels
  • Strong computer skills with Microsoft Office suite (Excel, Word, Outlook) and prior experience with databases
  • Strong analytical, problem solving, critical thinking, and organizational skills to evaluate options and implement solutions
  • Supervisory and management skills

Language Skills

  • Ability to read, analyze, and interpret complex documents. Ability to communicate effectively verbally and in writing with wide groups of directors. Ability to make effective presentations.

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise independent judgment for HRIS related decisions.

Leadership Skills

  • Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle multiple tasks in a fast-paced environment

Perks of Working Full-Time With Pathways:

  • 401 K Plan, Medical, Dental, Vision plans
  • Paid Vacation days that increase with tenure after the first year!
  • Separate Paid Sick leave that rolls over each year
  • Paid Holidays
  • Opportunities for advancement in our national company! As we grow, you grow with us!
  • Employee Assistance Program
  • Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

APPLY HERE

Data Entry Specialist

CareMetx

From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. May assist with inbound call volume as received.
  6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  7. Maintains and promotes a positive and professional working relationship with associates and management.
  8. Complies with all appropriate program policies and procedures.
  9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  11. Perform related duties as assigned.

Requirements

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing.
  • Strong computer application skills.
  • Strong interpersonal skills, team player.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Adaptable and flexible to new situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

APPLY HERE

Operations Specialist

Olaplex

OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.

About the Role:

We are looking for a qualified Operations Specialist to support the Procurement and Sourcing team by collating, organizing, and entering data into digital databases. The role will require attention to detail as a key focus will be on data accuracy.

Responsibilities:

  • Manage team inboxes for shipping and receiving within Supplier Network
  • Proactively communicate with Suppliers on upcoming shipment status
  • Process Purchase Order Receipts
  • Create, fulfill and Receive Transfer Orders.
  • Sort, organize and archive supporting documents for Procurement transactions in NetSuite
  • Distribute and update Open Purchase Order Lines and Open Transfer Order Reports
  • Monitor and support Procurement-related tasks with Finance and Distribution teams
  • Provide additional data gathering support for Operations team and NetSuite integrity
  • Identify issues and opportunities

Works with:

  • Procurement for open purchase orders and vendor management
  • Finance for 3-way matching of PO receipts
  • Distribution for inbound receiving process
  • Logistics for shipping and Transfer Order process

About You:

  • Proven experience as a data entry Operator
  • Excellent and precise data entry and typing skills
  • Excellent verbal and written communication skills
  • Basic understanding of databases
  • Proficient in Microsoft Office Suite or related software
  • Good organizational skills and attention to detail
  • Ability to keep information confidential
  • Ability to work independently

Our Commitment to Diversity, Equity, and Inclusion:

At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to ‘do well and do good’. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

APPLY HERE

Junior Copywriter

Frequence

About Frequence

Frequence is an ad tech platform for media companies that connects all aspects of digital advertising—sales, operations, and reporting—from beginning to end. Our software makes selling local advertising scalable and provides users with an all-in-one platform that drives campaign performance.

Our trailblazing technology is always growing, and so are we. We push ourselves further with our belief in collaboration, execution, and ownership. We don’t just want to create intuitive AdTech tools—we want to foster a culture of openness and inclusivity that encourages our employees to think bigger and grow higher. Step into the future with us.

The Opportunity:

You’re a wordsmith who knows that a memorable turn of phrase is the best way to hook someone’s attention. You keep a notebook with you wherever you go and want to find creative ways to turn narrative into engaging advertising copy.

We’re looking for sharp minds to join our copywriting team. You will help our design team create digital ads by writing clickable taglines and powerful ad copy. You’ll work with advertisers large and small to make programmatic ad buying possible for everyone. As a copywriter, you will also support our marketing team as we share Frequence news and updates.

What You Will Do:

  • Write advertising copy for display banners, search engine ads, social media, video/radio scripts, and potential future products
  • Quality Assurance on creative products
  • Support internal admins and operations personnel in the delivery of creative ads
  • Work with team leads to manage daily deadlines

Who You Are:

  • Bachelor’s degree in English, Journalism, Marketing, or related field
  • Strong mastery of grammar
  • Critical thinker
  • Team player
  • Detail oriented
  • Ability to handle a high volume of production tasks

Nice to Have:

  • Google Ads Certification
  • SEO experience
  • Blog experience
  • Experience working with designers
  • Eagerness to take ownership
  • Familiarity with SMART Goals and OKRs
  • Knowledge of project management systems
  • Able to write in Spanish or French

Compensation

The base salary range represents the minimum and maximum of the salary range for this position based on the primary location. The salary for this role is $28,000 – $32,000. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competency, experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

We support each member of the Frequence team with a comprehensive employee benefits package including health and well-being benefits, retirement contributions, 401(k) savings plan, and much more. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Why Frequence?

Frequence is proud to be certified as a Great Place to Work.

Our people-first culture and distinctive mission set us apart from others in the industry. As our company grows, so does our need to add sharp, ambitious, and talented people to our team. We’re approachable, inclusive, and encourage open dialogue within our community. This is a place where your voice matters. Join us and let’s see what we can build together.

Some of the industry-leading benefits we offer include:

  • Competitive compensation
  • Stock options and retirement plans
  • Health, dental and vision insurance
  • Short-term disability, Long-term disability, & Life insurance
  • Flexible PTO and remote work options
  • And more

Frequence, Inc. is an Equal Opportunity Employer. At Frequence, Inc. we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Frequence, Inc. to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.

APPLY HERE

Privacy Support Specialist

ClassDojo’s goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

What you’ll do:

Accurately respond to escalated customer support tickets in a timely fashion
Identify and document product and process improvements that you are observing from customer interactions
Enhance the documentation and training materials of our privacy/safety customer support protocols
Work with legal, trust & safety, product teams, and leadership to respond to highly sensitive issues
You will be a match if:

You have 3+ years responding to escalated customer service requests with ticketing software such as Zendesk
You are comfortable handling sensitive communications and subject matter
You have excellent written and verbal communication skills and are comfortable interacting with a variety of audiences
You are comfortable managing your own schedule for follow through on all needed tasks
You want to work in a fast-moving company with high expectations
You might be a good fit if:

You have previous experience handling Data Subject Requests and Privacy Inquiries
You are a member of the International Association of Privacy Professionals
You have familiarity with OneTrust and Github
You have familiarity with no-code workflow tools such as Zapier, OneTrust, or Airtable.

APPLY HERE

Data Entry Specialist

CareMetx

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. May assist with inbound call volume as received.
  6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  7. Maintains and promotes a positive and professional working relationship with associates and management.
  8. Complies with all appropriate program policies and procedures.
  9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  11. Perform related duties as assigned.

Requirements

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing.
  • Strong computer application skills.
  • Strong interpersonal skills, team player.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Adaptable and flexible to new situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

APPLY HERE

Survey Administrator

Hanover Research

This is an entry level research position.

The Survey Administrator will administer surveys Hanover launches per year. The Administrator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. This position will report directly to both the Survey Research Manager.

Responsibilities

  • Program surveys into Hanover Research’s survey platform;
  • Monitor data collection to ensure all surveys are performing at optimum levels;
  • Coordinate survey launch logistics and troubleshoot as needed;
  • Process survey incentives
  • Quality control online survey questionnaires
  • Manage participant questions.

Qualifications

Attributes

  • Consummate attention to detail;
  • Expert in organizing and prioritizing;
  • Apt problem solver;
  • Highly responsive to requests and able to balance competing demands;
  • Ability to work under pressure and multitask in a fast-paced environment;
  • Ability to work quickly and independently with minimal guidance or oversight;
  • Excellent interpersonal and communication skills;
  • Extremely strong and demonstrable work ethic;
  • Ability to deal constructively with feedback and critique.

The following experience is preferred but not required

  • Experience in a research role (academic or professional);
  • Experience designing, administering, and/or analyzing surveys.

Education Requirement

Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered. Bachelor’s degree not required.

Experience Requirement

1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel or database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.

Location

USA Remote

Office is located in Arlington, VA

#Remote #LI-Remote

Benefits

  • Starting at 18+ days Paid Time Off
  • 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
  • 401(K) employer matching program
  • Comprehensive health and dental benefits package
  • Health and wellness packages with discounts to local gym
  • Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
  • Community service opportunities
  • Unlimited snacks and beverages (when the office opens again)

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $45,833 – $64,167. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.

About Hanover Research

Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com

Hanover Values

  • Business Building – We build our business quickly and intelligently and we help our clients do the same
  • Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
  • Service – To our clients and our community, service is our guiding principle
  • Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best
  • Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

APPLY HERE

Membership Accounting Specialist

Moda Health

Description

Let’s do great things, together

Founded in Oregon in 1955, ODS, now Moda, is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together.

Moda Health is seeking a Membership Accounting Specialist.

This position is responsible for timely, accurate data entry and maintenance of Medical and Dental member eligibility, member and billing reconciliation, customer service to assigned groups or accounts, and generation of ID cards for all Moda Health and BHS lines of business including; Individual, Medicare, Medicaid, (CCO and DCO) and Employer Group customers of all sizes (ASO and Fully insured) COBRA and TPA accounts.

This is a Remote PST position. We are only offering this position to candidates living in or willing to relocate to AK, AZ, ID, OR, TX, or WA.

Benefits:

  • Medical, Dental, Vision, Pharmacy, Life, & Disability
  • 401K- Matching
  • FSA
  • Employee Assistance Program
  • PTO and Company Paid Holidays

Required Skills, Experience & Education:

  • High school diploma or equivalent.
  • Previous experience and/or knowledge of Facets preferred.
  • A minimum of 3 years’ experience preferred in fast paced business, data entry, customer service, enrollment, billing and reconciliation environment.
  • Computer proficiency with Microsoft Office applications particularly Excel and Word.
  • Ten key proficiency of 135 kpm on a computer numeric keypad/calculator preferred.
  • Typing proficiency of 25 wpm preferred.
  • Strong analytical, problem solving, decision making, organizational and detail oriented skills.
  • Strong verbal, written and interpersonal communication skills.
  • Ability to be courteous, patient and communicate with Moda Health and BHS members, Moda Health and BHS employees and Employer Groups in a positive and productive manner.
  • Maintain confidentiality and project a professional business image.

Primary Functions:

  • Responsible for eligibility and enrollment procedures daily via paper enrollment, electronic file, web based transactions, email enrollments, and sending welcome packet to our new members for all Moda and BHS products and lines of business.
  • Ensure the accuracy and timeliness of entering enrollments within the department, Employer Groups, State and Federal standards depending on Product and Line of Business.
  • Responsible for following delinquency policy and procedures to ensure both compliance and timely receipt of administrative fees and premiums.
  • Ensures all member, premium and administrative fees are reconciled on a monthly basis to the penny.
  • Maintains confidentiality of all information related to members, employer groups, employees and as appropriate, other information.
  • Highly motivated and able to take initiative, demonstrated ability to identify and solve problems.
  • Responds to all internal and external customer inquiries regarding enrollments, ID cards and attends customer meetings as requested by Sales and Account Services.
  • Responsible to log and track enrollment applications in excel and give monthly reports to the Supervisor and the groups that shows a running balance on total enrollments received; enrollments entered into our system; voids and pending.
  • Accurately enter COB, COBRA and Pre-Existing for timely and accurate claims adjudication as well as sending out required COBRA notifications.
  • Requests and verifies the issuance and accuracy of member ID cards.
  • Keeping track of supplies and ordering when necessary.
  • Process Return Mail.
  • Adhere to and enforces group contract, State and Federal guidelines regarding eligibility standards and requirements.
  • Performs other duties and projects as assigned.
  • Be a supportive and collaborative teammate.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.

Pay Range $19.00 None to $19.79 None

APPLY HERE

Data Entry Processor

Allina Health

Job Summary:

Enter clinical and other data, create reports, and assist with department administrative needs. Transcribe, decipher, and code alphanumeric data from source documents and verify data for accuracy and completeness.

Key Position Details:

Remote

Flexible 40 Hour Work Week M-F

Job Description:

Principle Responsibilities

  • Enter and manage data
    • Enter clinical data, customer data, department data, charges, billing codes, mailings, etc.
    • Verify and validate data for accuracy.
    • Review source documents for completion and accuracy.
    • Take action to correct source document errors.
    • Transcribe data.
  • Create reports.
    • Utilize database to generate reports.
  • Assist with administrative needs of department.
    • Scan documents.
    • File documents.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • 0 to 2 years in data entry and computer experience preferred and
  • 0 to 2 years in medical terminology preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

APPLY HERE

Data Entry

DreamBox Learning

About the Role:

DreamBox Learning is seeking a contractor to work with cross-functional team on a critical project. In this role you will assist with data validation and data entry. This will be a 6 week contract.

What You’ll Be Doing:

  • Daily internet research, report generation & review
  • Working closely with Product Management, Analysts and more on daily responsibilities

About You:

  • Expertise with Excel & Internet Research
  • Excellent written and verbal communication skills
  • Proven ability to collaborate cross-functionally and drive results
  • Strong adaptability and capacity to work in fast-paced environments
  • Must be legally authorized to work in the United States

Location: Open to candidates in U.S.

Length of contract: 6 weeks

Compensation and Benefits:

The expected contract rate for this position is $20.47 27.29 USD per hour based on several factors, including experience and geography. Benefits for this role are not directly provided through DreamBox Learning.

#BI-Remote #LI-Remote

About Us:

DreamBox Learning, the leading K-12 education technology provider, is radically transforming the way the world learns. As the only dual-discipline solution rated STRONG by Johns Hopkins’ EvidenceforESSA.org in both math and reading, DreamBox provides schools with high-quality adaptive learning solutions independently proven to accelerate student growth. Built by educators for educators, DreamBox empowers teachers and district administrators with robust data analytics and content-specific professional development solutions to complement instruction. DreamBox supports over 400,000 educators and approximately 6 million students in all 50 states, the District of Columbia, Puerto Rico, and throughout the United Kingdom, Australia, Canada, and Mexico.

At DreamBox, we believe diversity is an essential strength. That’s why we’re committed to providing an inclusive culture, an equitable work environment, and creating the most effective educational products that celebrate the diversity in students, families, communities, and the world. We know that talent exists everywhere, but opportunity does not. Therefore, we are a proud equal opportunity and affirmative action employer, but we don’t make these commitments simply because they’re required by law. We hold ourselves to a higher standard and make these commitments so that everyone at DreamBox can bring their full selves to our important mission. Our identities matter, and in order to create a more just, equitable world, we know it begins with DreamBox being an inclusive workplace that serves as a model for that change.

APPLY HERE

sr spec space & presentation apparel & accessories(remote or hybrid)

sr spec space & presentation apparel & accessories(remote or hybrid)

apply now save joblocation: 1000 nicollet mall, minneapolis, minnesota, united states, 55403-2542;job id: R0000279371
job family: Merchandising Presentation
schedule: Full time

About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, Merchandising works across product categories to create a localized shopping experience online and in our 1900 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams.
A role with Space & Presentation means you’re on a mission to create better store space and experiences for our guest while maximizing sales. We are responsible for ensuring the right item is on the right shelf in the right store. On the Space side, we do this by using analytics to determine the appropriate footage for each assortment for every store (“adjacency”). Each store’s assortment is assigned to a planogram (POG) which is developed in Presentation to ensure the localized assortment meets presentation objectives and is associated to the correct location in a store. We believe that making increasingly better space allocation and presentation decisions will increase sales, improve guest satisfaction and reduce out-of-stocks. Here, you’ll partner with and manage cross-functional project teams in Merchandising, Store Design, Marketing, Store Operations and Non-Retail Procurement from strategy to execution to achieve an inspiring and convenient in-store guest experience.

As a Senior Specialist, Space & Presentation in Apparel and Accessories you will establish a strong partnership with our global team to support the entire Space & Presentation process from beginning to end. You play an elevated role with the cross-functional team and our global partners in identifying process gaps and building strategic solutions to standardize and drive efficiency. You will own the annual adjacency execution calendar and drive adjacency strategy documentation including intaking, creating and managing adjacency portfolios. You will gain expertise in our adjacencysystems in order to best support our global team and urgent Just-In-Time adjacency execution .  You will assist in large adjacency projects through adjacency proofing and project management work to ensure that our adjacencies are accurate and on-time. You will have the opportunity to develop in to Special Projects work in order to drive innovation and speed to market. You will champion diversity, equity and inclusion with your team and broader Target thru weekly/monthly events and speakers. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Space and Presentation Sr. Specialist. Core responsibilities are described within this job description. Job duties may change at any time due to business needs.

About you:
• Four-year degree or equivalent experience
• Strong verbal and written communication skills
• Organizational skills and ability to manage multiple shifting priorities in a dynamic environment
• Strong interpersonal and problem-solving skills
• Ability to work independently and efficiently
• Microsoft Office Knowledge (Word and Excel)

APPLY HERE

Remote Online Chat Specialist (Entry Level)

About the job Remote Online Chat Specialist (Entry Level)
Job Description

Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.

The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

This position is also a remote position in which you will be working from home.

Responsibilities

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
This position is also a remote position in which you will be working from home

Qualifications

Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment
PC keyboarding and internet experience needed
Strong communication and interpersonal skills- including written and verbal
Upbeat positive attitude and professional demeanor
Articulate and well accustomed to a client-facing role
Ability to compose professional emails is a plus
Proficient written and verbal communication skills in English;
Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.
This position is also a remote position in which you will be working from home.

Additional Information

Company equity program
Medical, dental, life and vision insurance
Unlimited paid time off
Paid family leave
Short-term disability
401k plan
Reimbursement for education and professional development
Employee assistance program

APPLY HERE

Live Chat Representative (Night Shift), REMOTE

Overview

Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation. This position plays a key role in helping us convert online site visitors to actual patients. 

***This is a NIGHT SHIFT opportunity. Must be available from 5pm-1am ET / 3pm-10pm PT (or timezones in between). Must be available for training during the day (9am-5pm local time) during the first 3-6 weeks before transitioning to night shift. Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days)! 

Responsibilities include but not limited to: 

  • Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations 
  • Managing multiple chat-based conversations in real time while providing timely responses 
  • Following our lead journey process as applicable 
  • Focusing on quantity: responding effectively to 100% of live chats
  • Focusing on quality: having meaningful conversations with prospective patients, answering their questions and 
  • Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals 
  • Assisting with PL efforts for other practice locations as needed 
  • Providing accurate information to including starting prices or other approved information 
  • Qualifying leads 
  • Assisting in any sales-related administrative tasks as needed or as assigned 
  • Other ad hoc projects and tasks as assigned

Preferable Skills and Qualifications:

  • Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between)
  • Must be available for training from 9am-5pm local time
  • Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!) 
  • At least 1 year of sales experience, preferably in inside sales and/or remote positions
  • Experience using a CRM tool, preferably Intercom or Salesforce
  • Typing speed of 60+ words per minute 
  • Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses
  • Proficiency in Microsoft Office and Google Suite 
  • Bilingual preferred (English/Spanish)
  • Excellent verbal and written communication
  • Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations 
  • Strong organizational and multitasking skills
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.

  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.

Company Perks & Benefits

  • Free Health Benefits: 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
  • Retirement Plan (401K & Roth IRA)
  • Paid Time Off: Competitive paid Vacation and Sick Time plans as well as paid Company Holidays
  • Growth: Being part of a growing organization and all the opportunities that come with our growth. We’ve doubled in size over the last couple years and we’re proud to have promoted over 20% of our people throughout this time. And we are still growing with exciting new locations slated throughout the next year and beyond! 

APPLY HERE

Operations Agent – Trust and Safety (Contract)

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Rover’s Trust & Safety Team is responsible for supporting Rover’s reputation by providing excellent customer care through the prevention and resolution of issues that pose a risk to the company. The Trust & Safety team resolves any possible risk to customers or anything that negatively impacts the customer experience through incident investigation, analysis, and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience and safety of our marketplace.

Summary:As a Seasonal Trust & Safety Agent, you will work as the front-line support, assisting customers with highly escalated & emergency issues related to pet & Rover community safety. This work is integral to Rover’s mission and longevity, by ensuring our marketplace standards and policies are upheld.  Your work will help resolve critical issues and support our users through multiple work streams including: inbound/outbound calls, and email.

Who we’re looking for: You will treat customers as part of our community, because we are all passionate about the same thing. You never settle for good enough and always go above and beyond for a customer. You take the initiative to improve yourself and Rover. You bring your unique experiences and passions to your job every day. 

To be considered for this role, you must be able to work one or both weekend days, and holidays. Additionally, you must be able to work an 8 month contract from May 22nd, 2023 to January 15th 2024 and be present for the entire paid training period from May 22nd – June 15th (M-F 7:30 AM PT- 4 PM PT).

Your Responsibilities:

  • Provide inbound and/or outbound customer service for users in crisis. 
  • De-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
  • The potential review of graphic and emotionally charged content and incidents involving pets, owners and sitters.
  • Generate and respond to support tickets, emails, and SMS messages in support of resolving active customer incidents e.g. emergency pet care.  
  • Escalate incidents that require further investigation to the appropriate department.
  • Take on ad-hoc duties/projects as assigned by business management as needed.
  • Put our user’s first by helping them with empathy and confidentiality in difficult situations.

Your Qualifications:

  • 3+ years of experience as a Customer Service Representative in a non-scripted contact center environment or related field
  • 2+ years of experience working in a fast-paced, high volume and high stress environment.
  • Experience in a veterinary clinic/pet industry is preferred
  • Ability to remain empathetic, and compassionate in high stakes emergency situations, and guide customers to efficient solutions. 
  • High school diploma
  • Ability to establish a connection and trust over the phone, email and text platforms while empathizing with the customer and following the Trust and Safety policies and procedures. 
  • Ability to work independently with limited supervision
  • Experience maintaining composure in complex situations
  • Ability to make quick and thoughtful decisions under pressure in an ambiguous environment
  • Experience identifying root causes of customer service issues and areas of improvement while providing feedback to internal stakeholders 
  • Able to quickly take accurate typed notes and while talking to members of the Rover community. 
  • Familiarity with web based applications such as GSuite, CRM tools, and Telephony software.
  • Our equipment will require you to have a Cable, DSL, or Fiberoptic internet.  For optimal connections, a connection speed of 100 mpbs is preferred

Compensation:

  • In Washington State the hourly range is $19-$24 per hour. 
  • The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.

APPLY HERE

Records Coordinator – Remote

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.


Job Summary:

The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

*This is a remote position and can be located anywhere within the United States.



Essential Job Functions:

  • Accurately entering patient information into our software program
  • Access various electronic medical records systems
  • Provide a high level of customer service



Qualifications:

  • Experience in a medical records office environment helpful but not required, will train.
  • Computer literate — general working knowledge of Microsoft Word and Excel required
  • Ability to type 50+ wpm
  • Focused on high quality work
  • Self-motivated
  • Team player
  • Excellent organizational skills a must
  • Extremely reliable
  • Detail oriented a must

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

APPLY HERE

CREDENTIALING COORDINATOR I

Job Details
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.

Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!

JOB SUMMARY: This role is a work from home opportunity which coordinates all aspects of the credentialing and recredentialing processes for providers whom are currently contracted or wish to be contracted with the company. The incumbent will ensure continual maintenance of data for each provider within the credentialing databases. The roles tasks the incumbent with the research, verification, and evaluation of credentialing data from online systems in order to ensure timely verification of licenses and certifications. Additionally, the role works to ensure complete and accurate provider credentialing records for review by the credentials committee.
JOB ROLES AND RESPONSIBILITIES:

  1. Lead, coordinate, and monitor the review and analysis of provider applications and accompanying documents, ensuring applicant eligibility by investigating company approved credentialing systems.
  2. Conduct thorough background investigation, research and primary source verification of all components of the application file. Responsible for primary source verification which may include medical school, National Practitioner Data Bank (NPDB), licenses, certifications, hospital affiliations, training programs, and accreditations.
  3. Process provider credentialing applications in accordance with National Committee for Quality Assurance (NCQA) standards, regulatory requirements, and policies and procedures.
  4. Examine, research, enter data, and gather all necessary credentialing elements to process information received from providers to support the credentialing process.
  5. Prepare files and appeals to be presented to the Medical Director and Credentialing Committee.
  6. Ensure systematic data oriented efforts to improve consumer and/or client services. 100% of this job is related to QM activities.
  7. Collaborate, coordinate, and communicate across disciplines and departments through various methods of communication
  8. Ensure compliance with HIPAA regulations and requirements
  9. Demonstrate Company’s Core Competencies and values held within.
  10. Responsible for routine internal monitoring and auditing of compliance risks, prompt response to compliance issues as they are raised, investigation of potential compliance problems as identified in the course of self-evaluation and audits, correction of such problems promptly and thoroughly to reduce the potential for recurrence as required by applicable state and federal laws, regulations and MPI’s Compliance Programs
  11. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
    JOB SCOPE:
    The incumbent works under general supervision in a self-directed and results oriented manner. The incumbent works within established standards and procedures, relying on a broad range of knowledge gained through experience to complete job responsibilities as assigned.
    The salary range for this position is $18-20 per hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity
    Job Requirements:

JOB REQUIREMENTS (Education, Experience, and Training):

  • Minimum high school diploma and/or GED coupled with one (1) year experience in data entry inclusive of maintenance and manipulation of data points. Bachelor’s degree in a relevant field is strongly preferred.
  • Minimum 1 years’ experience in healthcare setting, experience with managed care systems is preferred. 3 years relevant experience preferred.
  • Communication (written, verbal and listening) and problem solving skills
  • Service oriented, flexible and ability to multi-task
  • Ability to work independently, effectively and well in both individual and team environments
  • Ability to use software, hardware and peripherals related to job responsibilities including MS Office Suites, Microsoft Word and Excel, etc.
  • Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
    BENEFITS
    We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
401(k) + match
Generous Paid Time Off
Paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Summer Hours
EEO STATEMENT

APPLY HERE

QA Associate

REMOTE – USA /FANATICS COLLECTIBLES – CONSUMER EXPERIENCE /HOURLY/ REMOTE
Company Overview
Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
Responsibilities
Review verbal and written interactions between CS associates and collectors to ensure we are consistently providing World Class Experiences.
Review and observe how CS associates are demonstrating customer advocacy by owning their problems and/or questions and working relentlessly to deliver an amazing fan experience.
Provide written and verbal feedback and coaching to CS associates and management.
Track, analyze, and report monitored results and trends.
Work to develop and implement advocate training and feedback mechanisms.
Recommend improvements to processes or procedures to enhance efficiency and customer experience.
Maintain and protect customer data, including documentation of discussions, issues, requests, and other relevant information.
Requirements
High school diploma or equivalent required.
Minimum of 1-2 years of customer service/contact center experience; quality evaluation experience highly preferred
Subject Matter Expert in the CS associate role, familiar with service expectations and contact center processes
General Knowledge, Skills & Abilities
Working knowledge of Microsoft Office Tools (Outlook, Word, PowerPoint, and Excel)
Multitasking skills: ability to research across multiple systems to verify information used to service customers during contact.
Maintain objectivity while providing fair, consistent, and equitable quality evaluations.
Demonstrated ability to coach and provide effective feedback resulting in improved performance.
Ability to work independently and follow directions related to job with little follow-up by management.
Excellent verbal and written communication skills: active listening, proper spelling, vocabulary, and grammar, conveying a clear message.
$18 – $23 an hour
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

APPLY HERE

REPORTING ANALYST I

POSITION SUMMARY
The Reporting Analyst I position is for a goal oriented, analytical team player with a willingness and desire to interact with internal and external customers. The Reporting Analyst I is responsible for data entry and auditing of data in Allied’s Executive Reporting platform and CRM system. The position is also responsible for obtaining non-integrated PBM data, prior administrator data, and assists in the preparation of multiple stop loss reports monthly for both internal and external customers. The Reporting Analyst I will also be responsible for maintaining the dedicated inbox and will assist with assigned projects. The position will work directly with the Underwriting Reporting Supervisor and other partners within the Underwriting and Reporting/Analytic teams.

ESSENTIAL FUNCTIONS
Develops an understanding of group medical stop loss product offering and basic group underwriting principles.
Saves and reviews monthly integrated stop loss reporting from Allied’s Executive Reporting system and provides regular updates around completion.
Inputs and audits client stop loss contracts entered monthly in Allied’s Executive Reporting System using provided stop loss documentation.
Updates Allied’s CRM with pertinent data associated with the client’s stop loss contract.
Secures and formats non-integrated PBM data and prior administrator data from both internal and external vendors to appropriately update client reporting.
Participates in scheduled meetings and provides feedback around data integrity audits.
Assists with the completion of all assigned tasks and projects related to Underwriting and Reporting/Analytics.
Other duties as assigned.
EDUCATION
Associate or Bachelor’s Degree in Mathematics, Finance, Business Management Preferred.

EXPERIENCE & SKILLS
1-3 years in an administrative or data entry position.
Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.
Strong written and verbal communication skills required.
Strong analytical abilities.
Experience and proficiency using company web-based applications and systems.
Self-directed and able to work without supervision
Beginner or Intermediate level proficiency with VBA coding

COMPETENCIES
Job Knowledge
Time Management
Accountability
Communication
Initiative
Customer Focus

PHYSICAL DEMANDS
Standard office duties – sitting, working with a computer, etc.

WORK ENVIRONMENT
Remote

APPLY HERE

Payroll Specialist

Who we are

Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it.  You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver “not just better but different” experiences for our members.

What we look for in our teammates

We are looking for teammates to join us in building our company, culture, and Member experience who:

Put people first, and make decisions with the Member’s best interests in mind
Are active learners, constantly looking to improve and grow
Are driven by our mission to measurably improve health and care each day
Bring the energy needed to transform health and care, and move and adapt rapidly
Are laser focused on delivering results for Members, and proactively problem solving to get there
What we look for in this role

Our Team is growing and seeking an energetic self-starter who shares our passion for providing excellent customer service. Our Payroll Specialist is responsible for processing all aspects of payroll and maintaining the employee database regarding salary and pay. The ideal candidate has outstanding organizational skills and excels in a customer-focused, fast-paced environment.

What you’ll do for our team

Process multi-state payroll runs on a semi-monthly and bi-weekly basis.
Analyze and detect opportunities for improvement and recommend scalable processes and/or best practices.
Providing standard and ad-hoc payroll reports as needed by various internal departments such as Finance, Accounting, Legal, Benefits, and People Operations.
Manage compliance related matters such as but not limited to multi-jurisdiction tax withholdings, reviewing timesheets for non-exempt employees, garnishments, annual audits, balancing and reconciling pay data etc.
Research and resolve tax notices from federal, state, and local tax agencies.
Provide support to various projects involving process enhancements and system integrations.
Provide exemplary support with a focus to deliver on the complex needs of our employees by resolving issues and responding to inquiries in an effective and timely manner.
Create and/or maintain payroll documentation as it relates to processing, operational procedures, compliance, and other payroll-related matters.
Perform data reconciliation/audits to ensure data integrity across multiple disparate systems (e.g. NetSuite, payroll)
Support month-end close and prepare all payroll-related journal entries to upload into NetSuite.
Skills we’re looking for

Bachelor’s degree in Business, Finance, and/or Accounting or equivalent professional experience
CPA and/or CPP preferred but not required
Minimum of 3 years of relevant and progressive payroll experience
Experience with Paycom preferred but not required
Basic understanding of accounting, taxation, and finance concepts as it relates to payroll
Proficiency in utilizing various software applications (e.g. Microsoft Office and Microsoft Excel)
What you can bring to our team

Exceptional organizational skills, communication, and ability to think outside the box
Ability to work independently and collaboratively with team members and other stakeholders
Self-motivation and goal orientation with a drive to deliver results in a rapid growth environment
Strong attention to detail, with the ability to multi-task, work well under pressure and meet deadlines
Total Rewards

As a remote position, the salary range for this role is $80,000-$100,000.

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent’s total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 12 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits
Location

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

APPLY HERE

ACCOUNTING CLERK

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.
Who You Are
You are a motivated professional who is passionate about working collaboratively to get the job done. You excel at organization and time management, and have experience in Finance/Accounting. Your experience from an analytical perspective includes proficiency with MS Office, Excel and data reporting tools. You are a driven, self-motivated individual and thrive in a fast-paced environment where you can continuously learn and grow within.
What You’ll Do
Monthly balance sheet reconciliations
Collecting and reviewing monthly bank statements from BHG reserve accounts
Assist in collecting and summarizing data relating to Accounting Department projects and/or Audits
Corresponding with our 1,000+ banking partners regarding account activity and loan servicing
Collaborating with other BHG departments to better fulfill their accounting needs
Processing electronic transactions to originate new loans and service existing loans
Completing work with highest ethical standards
What You’ll Need
Bachelor’s Degree in Accounting
1+ years of experience preferred
Strong Microsoft Office Skills including Excel
Experience with accounting software preferred (Workday)
Ability to work in a fast-paced environment while meeting strict deadlines
Strong interpersonal and communication skills
Willingness to work both independently and in a group setting
Strong attention to detail a must
Life At BHG
At BHG, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG
We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:

100% coverage of monthly health insurance premiums
Competitive PTO and vacation policies
Company 401(k) plan with employer contributions after one year
On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
Company-sponsored training and certification opportunities
Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program

APPLY HERE

Payment Coordinator

Overview
Job Summary:

The Payment Coordinator is responsible for the first steps in the billing process for the electronic or paper lock boxes. Daily assignments are provided by the supervisor and the payment clerk must develop a plan to complete work lists by end of each day. Payment Coordinator must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to anesthesia providers throughout the country.
Responsibilities
Essential Functions and Tasks:

Download bank statement to a secured drive
Download EOBs from payer’s website
Sort lockboxes/office deposits from client by date of service
Log deposit amounts daily for each client’s lock box on spreadsheet
Review outstanding issues daily
Sort mail for remote check scanner and bank deposits
Create payment batches in MedSuite
Prepare and work correspondence daily per client specification
Retrieve correspondence and sort by client
Disperse paper correspondence to appropriate managers
Corrects address on return mail
Notates patient accounts properly
Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:

High School Diploma or GED
At least one (1) year in data entry field preferred
At least one (1) year in medical billing preferred
Knowledge, Skills, and Abilities:

Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs
Become proficient in use of billing software within 4 weeks and maintain proficiency
Ability to read, understand, and apply state/federal laws, regulations, and policies
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Ability to remain flexible and work within a collaborative and fast paced environment
Basic use of computer, telephone, internet, copier, fax, and scanner
Basic touch 10 key skills
Basic Math skills
Understand and comply with company policies and procedures
Strong oral, written, and interpersonal communication skills
Strong time management and organizational skills
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
Base Compensation:

Base Compensation for this position:  $17.00 – $22.00 per hour

Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.

This position is also eligible for discretionary performance bonuses in accordance with company policies.

APPLY HERE

Remote Data Entry Operator

We are looking for a detail-oriented individual with strong communication & organizational skills to work directly with customers, vendors, and our Outside Sales Managers. May work remotely. Experience in the packaging industry is preferred. This is a work-from-home position, however, you will be required to come into the office approximately 2 times per month, if local.

Tasks
Data Entry Operator Responsibilities:

Gathering, collating, and preparing documents, materials, and information for data entry.
Conducting research to obtain information for incomplete documents and materials.
Creating digital documents from paper or dictation.
Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
Capturing data into digital databases and performing regular backups.
Updating and maintaining databases, archives, and filing systems.
Monitoring and reviewing databases and correcting errors or inconsistencies.
Generating and exporting data reports, spreadsheets, and documents as needed.
Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.
Requirements
Data Entry Operator Requirements:

High school diploma or GED.
1 year experience as a data entry operator or similar.
Excellent typing abilities.
Excellent time management and multitasking abilities.
Proficiency in data capturing and office management software such as MS Office and Google Suite.
The ability to manage and process high volumes of data accurately.
Good understanding of databases and digital and paper filing systems.
Knowledge of administrative and clerical operations.
Keen eye for detail and the ability to concentrate for extended periods.
Excellent verbal and written communication skills.

APPLY HERE

Accounts Payable Specialist (Temporary) Remote

Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed.

Division Story

Most people don’t realize the importance of the Finance department in keeping our business operating without hitches and delays. That’s probably because we oversee many of the more quietly glamorous, back-office functions that drive our bottom line. We not only forecast, build and manage budgets, we also collect and analyze important data that helps leadership make the best decisions. All of this sounds exciting to you because you love numbers and spreadsheets, and especially love great entertainment.

Job Description

THE ROLE: Account Payable Specialist (Temporary)- Remote

The Account Payable Specialist temp will be responsible for the financial processing of transactions in various corporate accounting systems.

MORE ABOUT WHAT YOU’LL DO:

  • Set up new vendors in SAP
  • Approve vendor invoices in CartaAp
  • Complete ad hoc analysis and tasks as needed

YOUR STORY:

  • 1 – 2 years of experience in accounts payable
  • Previous experience with SAP and Microsoft Office Suite (excel, word)
  • Experience working in a fast-paced business environment with high-volume
  • Exceptional communications/customer service skills (verbal, written, listening) as this position requires interaction with all levels, including senior management
  • Excellent organization and time management skills
  • Acute attention to detail and ability to meet tight deadlines

Please note project assignment associates are engaged to provide service to A+E Networks on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months.

Compensation

Contract Hourly Pay Rate: $39.29

The pay rate displayed serves as a good faith estimate for this role. 

Compensation for the role will be based on a number of different factors

such as a candidate’s qualifications, skills, competencies, location, and 

experience. Learn more at aenetworks.com/careers.

APPLY HERE

Chat Support Representative

Description

A Minneapolis online university is looking for a Chat Support Representative to start immediately. If you type 50+ WPM, APPLY TODAY! This is a remote opportunity so anyone in the US is able to be considered for this job!

Chat Support Representatives are primarily responsible for handling incoming chats from the university Visitor Center. This individual provides prospective learners with information about and determines the level of interest with the goal of connecting the prospect with the most appropriate resource. 

Job Functions:

80% Answer and communicate via chat

-Engage in incoming chats from both prospective and current learners. Answer questions and provide general support.

-Determine the needs of the prospect or learner to provide an efficient transfer to the appropriate individual or team

-Manage multiple chats at once

-Utilize tools, systems and software applications to manage learner data and answer questions.

-Operate within a team reinforcing a high quality, timely prospect/learner experience. This entails supporting colleagues, other departments, taking an active part in team discussions, 1:1 coaching sessions, and providing constructive feedback to management.

20% Answer and communicate via phone

-Answer tier 1 level questions to support our Enrollment Services and Academic Advising departments.

-Determine the needs of the caller and provide an appropriate solution which aligns with the teams business processes and guidelines. 

-Utilize tools, systems and software applications to manage learner data and answer questions.

The shift available is outlined below:

2:30-11 Monday-Thursday, Friday 11-8pm

This is a long-term, open-ended temporary position that could go permanent for the right candidate. 


Requirements

Qualifications:

-Bachelors degree or higher ed experience

-Type at least 50 WPM, prefer 60-70+ WPM

-1+ years of experience using written and verbal communication as the primary focus on a job

-Experience using chat instant messaging and related communication tools preferred

-Ease with learning new technology

-Superior organization, prioritization, and self-motivation skills

-Ability to multitask and shift priorities quickly

-Must be self-directed in accomplishing workflow

-Must be able to spend significant time working at a computer

-Strong written and verbal communication skills

-Experience using MS Office (Word, Excel, One Note, SharePoint, Outlook) 

APPLY HERE

Content Moderator – Trust and Safety- [Contract]

About the role:

We’re seeking to add content moderators to help keep our marketplace safe. Content Moderators will work directly with the Trust and Safety Operations team in a support role with a dedicated focus on seeking and identifying scam/spam items and accounts in an effort to have the most trustworthy marketplace.

This role is open to highly-motivated individuals who are willing to work hard and get up to speed quickly in a fast-paced environment.

Responsibilities:

Keep up to date knowledge and understanding of common scam/spam types.
Conduct targeted searches to identify Scam/Spam item listings and Accounts and moderate according to internal guidelines.
Work closely with the Trust and Safety Operations Team to gain an understanding of trends and events that are impacting scam/spam listings and accounts.
Effectively communicate new observations and findings to the Trust and Safety Operations team.
Support the Trust and Safety Operations team during escalated incidents.
Dive deep to Identify and present observed trends related to scam/spam listings.
Gather Data sets of Accounts and Items to support the efforts of the Trust and Safety Operations team and/or Data Science team to help maintain and improve automation performance.
Qualifications & Requirements: All OfferUp contractors are required to receive full Covid-19 vaccinations, per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.

Demonstrated ability to quickly analyze data, find patterns, draw valid conclusions, and make accurate decisions with little guidance.
Ability to thrive in a fast-paced, ever-changing environment.
Self-motivated and flexible, with ability to switch gears quickly.
Instinctive curiosity and desire to dig deeper into details.
Good communication, verbal, and writing skills.
Ability to maintain a high level of confidentiality and data security standards.
Proficiency with office systems such as Google Suites and Slack.
Ability to work weekends, holidays, evenings, and varying shifts occasionally, when required.
Helpful, but not required:

Experience with content review and moderation
Bilingual (Spanish) a plus
Investigations experience a plus
SQL experience a plus
Compensation Range: $18.00-21.00/hr

This is a temporary role to support OfferUp and you will be employed through a partner agency. This role is not an employee of OfferUp and therefore will not be eligible for OfferUp benefits. You will receive all benefits and pay through the partner agency.

PAY RANGE: $18-$21/hour *Exact compensation may vary based on skills, experience, and location.

APPLY HERE

Customer Service Associate (Chat)

Who we are

At 1-800 Contacts, we make ordering and obtaining contact lenses simple and exceptional. Of all the companies that talk the talk about putting the customer first, we are one of the few that walk the walk. The Chat Associate is a role for a passionate individual that desires to interact with customers through chat and email. 1-800 CONTACTS provides a great place to work while focusing on the customer experience and the lives of those that help them. You will be the face of the company, dealing directly with the customers, answering their questions and concerns. This is not just another call center job, apply today to become a part of our amazing company and culture!

The Details

Start Date: Chat Associate – May 15th, 2023
Training: Three weeks- M-F from 10 AM to 5 PM MST. Fourth week – your regular schedule (Training and post training work will be virtual and performed remotely; must have Ethernet connection capability).
Full Time or Part Time positions
Starting base pay: $15.00 per hour
Shift: between 11AM – 11PM MST
Required Saturday or Sunday shift each week
What you’ll do

Answer 2-3 incoming chats using LiveEngage, (LivePerson) platform
Reply to incoming emails or MMS from customers
Consult customers on the best value for their contact lens purchase
Provide top notch customer service in a fast paced environment
Deliver solutions to customers in a way that creates a positive experience
Maintain high performance metrics including: quality, sales and dependability
Be able to problems solve and think fast keeping the customer and company in mind
Why we will love you

High school diploma (or GED equivalent)
Great typing/computer skills (at least 35 words per minute)
Hustle and tireless work ethic
Self-starter, driven, motivated, proactive, and disciplined
Ability to multitask and prioritize at the same time
Be innovative, and think on the fly
Previous experience in Customer Service and Sales experience is a plus
Know how to have fun and work hard!
Live the company values: Big-hearted, Tenacious, Unconventional, Better together!
Who you are

Humble, hungry, and smart
Technical aptitude
Resourceful
Self-motivated
Collaborative
Perks:

Free eye exams for your entire family
Deep discounts on lenses, glasses, and other services
Amazing healthcare coverage
Tuition Reimbursement
401(k) match
Exposure and training to other roles in the company
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities.

APPLY HERE

(Contract) Medical Billing & Collections Specialist

We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.

Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.

Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.

We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most.

Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.

(Contract) Medical Billing & Collections Specialist

The (Contract) Medical Billing & Collections Specialist role at pMD helps our team and our customers reach our business goals through the reconciliation of outstanding accounts. This role primarily focuses on aggressively pursuing payment on accounts receivables from insurance carriers and effectively appealing denials to exceed industry standard benchmarks.
Responsibilities include:
collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balances
resubmit charges for reprocessing, i.e. provide supporting documentation for medical necessity and/or take corrective action for resubmission
appeal outstanding denials issued by the insurance carrier
retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously
proactively communicate denial trends identified to manager for prevention
ability to manage time effectively
Requirements include:
post-secondary certificate in Medical Billing and Coding
2 – 4 years of medical billing experience with an emphasis on managing accounts receivable
ability to work at least 25 hours per week during ET business hours for a 6 month period with the option to extend
availability to start immediately
must be familiar with CPT/ICD-10 and the latest coding guidelines
EMR experience
must currently have or be willing to register a business per independent contractor guidelines
reside in the U.S.
Hourly rate: $27.54 / hour

APPLY HERE

Fraud & Identity Specialist

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.

This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability.

Instacart’s Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.

ABOUT THE JOB

Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
Maintain a queue of inbound customer appeals with time management and prioritization skills
Recognize and present opportunities to improve and drive tasks to full resolution
Complete live/ historical data reviews with a detail-oriented approach
Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
ABOUT YOU

MINIMUM QUALIFICATIONS

1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record
Strong verbal and written communication skills
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Ability to make critical and sensitive issues quickly in a fast paced environment
Operate within a high degree of confidentiality
Weekends or holiday availability
PREFERRED QUALIFICATIONS

Familiarity with ZenDesk or similar (preferred)
Proficient in Excel/ Google Sheets
Understanding of the gig economy

APPLY HERE

Chat Support Representative

Description
A Minneapolis online university is looking for a Chat Support Representative to start immediately. If you type 50+ WPM, APPLY TODAY! This is a remote opportunity so anyone in the US is able to be considered for this job!

Chat Support Representatives are primarily responsible for handling incoming chats from the university Visitor Center. This individual provides prospective learners with information about and determines the level of interest with the goal of connecting the prospect with the most appropriate resource.

Job Functions:

80% Answer and communicate via chat

-Engage in incoming chats from both prospective and current learners. Answer questions and provide general support.

-Determine the needs of the prospect or learner to provide an efficient transfer to the appropriate individual or team

-Manage multiple chats at once

-Utilize tools, systems and software applications to manage learner data and answer questions.

-Operate within a team reinforcing a high quality, timely prospect/learner experience. This entails supporting colleagues, other departments, taking an active part in team discussions, 1:1 coaching sessions, and providing constructive feedback to management.

20% Answer and communicate via phone

-Answer tier 1 level questions to support our Enrollment Services and Academic Advising departments.

-Determine the needs of the caller and provide an appropriate solution which aligns with the teams business processes and guidelines.

-Utilize tools, systems and software applications to manage learner data and answer questions.

The shift available is outlined below:

2:30-11 Monday-Thursday, Friday 11-8pm

This is a long-term, open-ended temporary position that could go permanent for the right candidate.

Requirements
Qualifications:

-Bachelors degree or higher ed experience

-Type at least 50 WPM, prefer 60-70+ WPM

-1+ years of experience using written and verbal communication as the primary focus on a job

-Experience using chat instant messaging and related communication tools preferred

-Ease with learning new technology

-Superior organization, prioritization, and self-motivation skills

-Ability to multitask and shift priorities quickly

-Must be self-directed in accomplishing workflow

-Must be able to spend significant time working at a computer

-Strong written and verbal communication skills

-Experience using MS Office (Word, Excel, One Note, SharePoint, Outlook)

APPLY HERE

Pet Claims Adjuster

Independence Pet Group® (IPG) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (PetPartners, Figo, Pethealth, IAIC) supports insurance for more than 600,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

Job Summary:

This remote position is responsible for providing adjudicating claims in support of our insured pet parents in a manner that promotes efficiency and customer satisfaction.

Job Location:
Remote work is not available in AK, MT, HI (US)

Main Responsibilities:

• Process incoming claims based on established time-frames and goals utilizing company software. This includes researching policy limits to determine coverage eligibility, determining the necessity for medical records, as well as verifying coverage based on past claims history

• Assist other processors and other departments within the company with claims related questions

• Contact veterinary clinics to secure medical records and claim related information. Read and interpret veterinary medical records and lab reports

• Provide accurate and adequate documentation of all client and veterinary communication

• Research and review completed claims for accuracy and adjust any errors based on supervisor approval

• Provide “best in class” customer service to our customers to discuss claims

• Research and solve problems quickly and accurately; exercise sound independent judgment-make decisions that maintain the integrity of the company

• Monitor queues to ensure goals are being met. Self-manage priorities and self-source resources

• Accountable for prioritizing and completing multiple tasks under tight deadlines to meet/exceed performance metrics, including exemplary service. Ensure all policies and procedures are being adhered to

• Readily adapt to change and integrate new knowledge, policies, procedures, and regulations in our fast-paced and constantly improving environment

• Share expertise and their own best practices with peers

• Perform other duties as assigned by supervisor

• Operate standard office equipment/software including:

o Multi-line telephone system

o Excel/spreadsheet

o PC/printer/calculator/copier/fax

Qualifications:

• High School Diploma or equivalent

• Minimum of 2 year Veterinary Clinic experience or similar medical background with familiarity of breeds, pharmaceuticals, veterinary procedures, and terminology

• Strong written and oral communication skills with internal and external audiences

• Adjuster’s License required and maintained

• Proficiency with MS Office

Expected Hours of Work:

• This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

Benefits:

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• 401(k) savings plan

• Personal Paid Time Off

• Ten holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

APPLY HERE

Provider Enrollment & Credentialing Support Specialist (DentaQuest) remote

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description:

Location: Remote

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

Provider Enrollment and Credentialing Specialist reviews all aspects of the Initial/ Re-Apply Credentialing, Re-credentialing, privileging and overseeing the onboarding process for all incoming providers. Primary responsibilities include verifying all the credentialing criteria for practitioners that have applied to the network, including follow up with practitioners as needed to obtain information

How you will contribute:

Verify potential and existing provider’s licensure, NPI, insurance, CDS, DEA certificate, education, hospital privileges, board certification.

Review National Practitioners Data Bank for adverse charges pending or filed against Provider.

Review federal and/ or state OIG and SAM report for exclusion from the Medicaid or Medicare program.

Review state Medicare OPT Out report for exclusion from the Medicare program.

Monitors and reports provider complaints and utilization management reports.

Assist with scheduling site reviews.

Enroll the provider into payment system – Windward.

Enter all provider information into credentialing database – Cactus.

Maintain the integrity of the provider information in Windward and Cactus.

Ensures credentialing file is in order with any issues flagged for committee.

Meet required turnaround time and accuracy rate.

Assist with other duties as assigned.

Assist management in the implementation of department process improvements.

Assist with the ongoing NCQA certification activities.

Represent DentaQuest in a professional manner at all times while communicating with internal and external requestors.

Maintains confidentiality of the credentialing information.

Other duties as needed or required.

What you will bring with you:

High School Diploma or equivalent.

1 year job related experience

Previous experience working with files or the collection and coordination of data preferred.

Knowledge of Dental terminology preferred.

Good interpersonal skills.

Ability to work independently.

Excellent oral and written communication skills.

Efficient PC skills (Word, Excel, Outlook, Work Flow Software, Time Tracking Systems).

Ability to learn new software programs quickly.

Ability to prioritize and organize multiple tasks.

Ability to remain organized with multiple interruptions.

Good customer service and problem resolution skills.

Ability to navigate websites needed for credentialing purposes.

Ability to adapt to a constantly changing environment.

Ability to work in excess of 40 hours in a week.

Required to attend additional training as requested/deemed necessary.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
A flexible work environment with a friendly, caring, collaborative and inclusive culture
Great Place to Work® Certified in Canada and the U.S.
Named as a “Top 10” employer by the Boston Globe’s “Top Places to Work” two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a California resident, the salary range for this position is:

Southern region: $39,300 –53,000 annually
Central region: $41,400 – 55,900 annually
Northern region: $44,300 – 59,800 annually
If you are a Colorado resident, the salary range for this position is $37,500 – 50,600 annually.

If you are a New York resident, the salary range for this position is $44,300 – 59,800 annually.

If you are Washington resident, the salary range for this position is $41,400 – 55,900 annually.

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

APPLY HERE

Live Chat Representative (Night Shift), REMOTE

Overview

Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation. This position plays a key role in helping us convert online site visitors to actual patients.

***This is a NIGHT SHIFT opportunity. Must be available from 5pm-1am ET / 3pm-10pm PT (or timezones in between). Must be available for training during the day (9am-5pm local time) during the first 3-6 weeks before transitioning to night shift. Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days)!

Responsibilities include but not limited to:

Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations
Managing multiple chat-based conversations in real time while providing timely responses
Following our lead journey process as applicable
Focusing on quantity: responding effectively to 100% of live chats
Focusing on quality: having meaningful conversations with prospective patients, answering their questions and
Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals
Assisting with PL efforts for other practice locations as needed
Providing accurate information to including starting prices or other approved information
Qualifying leads
Assisting in any sales-related administrative tasks as needed or as assigned
Other ad hoc projects and tasks as assigned
Preferable Skills and Qualifications:

Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between)
Must be available for training from 9am-5pm local time
Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!)
At least 1 year of sales experience, preferably in inside sales and/or remote positions
Experience using a CRM tool, preferably Intercom or Salesforce
Typing speed of 60+ words per minute
Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses
Proficiency in Microsoft Office and Google Suite
Bilingual preferred (English/Spanish)
Excellent verbal and written communication
Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations
Strong organizational and multitasking skills
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
Company Perks & Benefits:
Free Health Benefits: 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
Retirement Plan (401K & Roth IRA)
Paid Time Off: Competitive paid Vacation and Sick Time plans as well as paid Company Holidays
Growth: Being part of a growing organization and all the opportunities that come with our growth. We’ve doubled in size over the last couple years and we’re proud to have promoted over 20% of our people throughout this time. And we are still growing with exciting new locations slated throughout the next year and beyond!

APPLY HERE

Remote Online Chat Specialist (Entry Level)

About the job Remote Online Chat Specialist (Entry Level)
Job Description

Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.

The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

This position is also a remote position in which you will be working from home.

Responsibilities

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
This position is also a remote position in which you will be working from home

Qualifications

Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment
PC keyboarding and internet experience needed
Strong communication and interpersonal skills- including written and verbal
Upbeat positive attitude and professional demeanor
Articulate and well accustomed to a client-facing role
Ability to compose professional emails is a plus
Proficient written and verbal communication skills in English;
Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.
This position is also a remote position in which you will be working from home.

Additional Information

Company equity program
Medical, dental, life and vision insurance
Unlimited paid time off
Paid family leave
Short-term disability
401k plan
Reimbursement for education and professional development
Employee assistance program

APPLY HERE

HR Data Entry Specialist

Pathways Health and Community Support

Looking to do meaningful work helping others in the community as a HR Data Entry Specialist?

Pathways one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.

For your passion and dedication as an HR Data Entry Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!

About Your Role:

The HR Data Entry Specialist position is the primary Human Resources (HR) point of contact for all administrative tasks related to electronic employment records within the ADP Software System and Career Plug. Serves as the primary point of contact or subject matter expert for HRIS projects involving the development, implementation, and testing of systems modifications. Acts as a key administrative contributor, work and guidance to other team members is critical to goal achievement and team success. This position accepts ownership for provision of data and information support to Human Resources, Shared Services and Operational leadership. Ensures policy and regulatory compliance by providing reliable, accurate and timely employee data. Customers include employees, shared services teams, Operations partners and external partners. This is a remote opportunity, but must reside in the specified time zone.

  • Supervises the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork and other HR admin responsibilities
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Partners with HR Director, HR Administrative Manager and other HR leaders to identify system improvements and enhancements; recommends and implement solutions
  • Generates new and maintains existing employee records in Human Resources systems. Verifies records accuracy and reviews documentation to assure proper policy application and regulatory compliance related to maintenance of employee records.
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Manages the Change Report Process for team. Audits data input into Human Resources systems, investigates and researches errors, and follows through with appropriate corrections to assure data accuracy
  • Programs custom functions and documentation such as automated queries, filters, macros and reports
  • Responsible for full supervisory functions including hiring, training, developing, coaching and mentoring, performance management and employee transition
  • Performs all functions according to established policies, procedures, regulatory, contractual and accreditation requirements such as background checks.
  • Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
  • Maintains professional and technical knowledge by attending ADP and CareerPlug educational workshops and other job related development opportunities
  • Perform other duties as assigned.

Does the Following Apply to You?

  • Associate’s Degree or equivalent education and/or experience in human resources, accounting, or payroll
  • Previous experience in roles where data accuracy and access were key responsibilities
  • Exceptional Customer Service skills
  • Ability to create and cultivate working relationships of all levels
  • Strong computer skills with Microsoft Office suite (Excel, Word, Outlook) and prior experience with databases
  • Strong analytical, problem solving, critical thinking, and organizational skills to evaluate options and implement solutions
  • Supervisory and management skills

Language Skills

  • Ability to read, analyze, and interpret complex documents. Ability to communicate effectively verbally and in writing with wide groups of directors. Ability to make effective presentations.

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise independent judgment for HRIS related decisions.

Leadership Skills

  • Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle multiple tasks in a fast-paced environment

Perks of Working Full-Time With Pathways:

  • 401 K Plan, Medical, Dental, Vision plans
  • Paid Vacation days that increase with tenure after the first year!
  • Separate Paid Sick leave that rolls over each year
  • Paid Holidays
  • Opportunities for advancement in our national company! As we grow, you grow with us!
  • Employee Assistance Program
  • Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

APPLY HERE

Data Entry Specialist

CareMetx

From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. May assist with inbound call volume as received.
  6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  7. Maintains and promotes a positive and professional working relationship with associates and management.
  8. Complies with all appropriate program policies and procedures.
  9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  11. Perform related duties as assigned.

Requirements

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing.
  • Strong computer application skills.
  • Strong interpersonal skills, team player.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Adaptable and flexible to new situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

APPLY HERE

Administrative Coordinator

Level Agency

Description

Are you a driven, detail-oriented professional with a passion for problem-solving and collaboration? At Level, we are seeking an exceptional Administrative Coordinator to join our diverse team and make a significant impact on our growth. In this integral role, you will report to the COO and President, work closely with agency leaders, and be immersed in our vibrant community of innovative, creative, and dedicated marketers. Together, we will shape our success and bring our agency’s vision to life.

As Administrative Coordinator, you will be at the core of our organization, supporting critical projects and communication streams. You will have the opportunity to collaborate with agency leaders and a dynamic team of marketing professionals, assuming responsibility for vital tasks and contributing to strategic decision-making.

The salary range for this position is $40K – $65K.

Essential Functions:

  • Provide administrative support for a team of up to 7
  • Manage and maintain calendars, including coordinating and scheduling internal and external meetings
  • Ensure clear and efficient communication and light project management
  • Attend meetings and/or listen to recordings to capture next steps, action items, and key insights
  • Conduct research, analysis, and summaries on various topics and ideas
  • Assist with travel booking, coordination, and expense reporting
  • Handle confidential information with discretion
  • Manage expenses and create expense reports
  • Organize and maintain files and documents in a systematic and accessible manner
  • Effectively collaborate with other members of the agency staff

Competencies:

  • Exceptional organizational and time management skills
  • Strong written and verbal communication abilities
  • Proficiency in both Mac and PC environments; quick learner of new technology
  • Experience with personal knowledge management (PKM) systems a plus
  • Ability to work independently and take initiative
  • Honesty, trustworthiness, and a positive growth mindset

Education and Experience Requirements:

  • Previous experience as an Administrative Coordinator, Assistant, or in a similar role is preferred, but not required.

Physical Demands and Work Environment:

  • This position is fully remote, though candidates in the greater Pittsburgh metro area are preferred as a larger portion of our staff is in the area.

Business hours of 9 AM – 5 PM ET.

Key Benefits:

  • Strong professional development opportunity in a key agency role
  • Performance reviews every six months
  • 401k plan with a 3% employer contribution
  • 11 annual paid holidays
  • 15 PTO days + 1 additional pay per year of service
  • Summer Fridays
  • Great medical benefits including vision and dental
  • 20 Days of Paid Parental leave benefit after one year of full-time services
  • Employee appreciation programs
  • Named #33 of top 50 agencies to work for in the US by Fortune

Level is an equal-opportunity employer committed to fostering an inclusive, diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

APPLY HERE

Survey Administrator

Hanover Research

This is an entry level research position.

The Survey Administrator will administer surveys Hanover launches per year. The Administrator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. This position will report directly to both the Survey Research Manager.

Responsibilities

  • Program surveys into Hanover Research’s survey platform;
  • Monitor data collection to ensure all surveys are performing at optimum levels;
  • Coordinate survey launch logistics and troubleshoot as needed;
  • Process survey incentives
  • Quality control online survey questionnaires
  • Manage participant questions.

Qualifications

Attributes

  • Consummate attention to detail;
  • Expert in organizing and prioritizing;
  • Apt problem solver;
  • Highly responsive to requests and able to balance competing demands;
  • Ability to work under pressure and multitask in a fast-paced environment;
  • Ability to work quickly and independently with minimal guidance or oversight;
  • Excellent interpersonal and communication skills;
  • Extremely strong and demonstrable work ethic;
  • Ability to deal constructively with feedback and critique.

The following experience is preferred but not required

  • Experience in a research role (academic or professional);
  • Experience designing, administering, and/or analyzing surveys.

Education Requirement

Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered. Bachelor’s degree not required.

Experience Requirement

1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel or database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.

Location

USA Remote

Office is located in Arlington, VA

#Remote #LI-Remote

Benefits

  • Starting at 18+ days Paid Time Off
  • 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
  • 401(K) employer matching program
  • Comprehensive health and dental benefits package
  • Health and wellness packages with discounts to local gym
  • Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
  • Community service opportunities
  • Unlimited snacks and beverages (when the office opens again)

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $45,833 – $64,167. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.

About Hanover Research

Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com

Hanover Values

  • Business Building – We build our business quickly and intelligently and we help our clients do the same
  • Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
  • Service – To our clients and our community, service is our guiding principle
  • Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best
  • Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

APPLY HERE

Resume Specialist

Pathrise

What is Pathrise?

Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

In 2022 we raised our Series B and there is even more exciting growth on the horizon. That year we expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission

Our mission is to help people everywhere build their careers by being the world’s best career agency.

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role

We are looking for mission-driven career educators to help our fellows land life changing roles in the tech industry and beyond!

Our part-time network includes Trial Specialists, Resume Specialists, Profile Specialists, and Interview Specialists. Resume Specialists may work with prospective fellows entering the 2-week trial period of the Pathrise program or with Pathrise Pro fellows currently enrolled in a cohort.

A Resume Specialist will be responsible for any of the following: conducting resume sessions, providing concrete guidance on resume rewrites, coaching a fellow to understand the improvements needed and why, and achieving fellow satisfaction.

A Resume Specialist working with Pro fellows will also successfully review resumes, meet with fellows to gain any necessary context, and develop effective resumes aimed at increasing the fellow’s likelihood of passing through the ATS and recruiter screening processes.

Responsibilities

  • Conduct resume sessions
  • Provide concrete guidance on resume rewrites
  • Coach fellows to understand the resume improvements needed and why
  • Develop effective resumes aimed at increasing the fellow’s likelihood of passing the screening process
  • Be available for 10 – 25 hours/wk
  • Work cross functionally with Trial Specialists, Admissions, and Full-time Career Mentors
  • Work with fellows and other advisors to ensure good data collection to track progress

Qualifications

  • 3+ years of experience in resume writing and profile optimization (Linkedin, candidate branding, etc)
  • 10 – 25 hours of availability per week
  • Ability to work with or quickly learn various technical platforms such as Google Suite, Notion, Asana, etc
  • Put our fellows first by having a passion for our mission and working collaboratively to pinpoint fellow issues to help them land their dream job!

Compensation

  • 100% remote work (1099 role)
  • Compensation for Industry mentor roles ranges from $21.50 – $55 per session, contingent on session type and mentor experience. Sessions types range from 30 mins – 1 hour
  • Flexible working hours
  • Access to Pathrise resources and a network of mentors and industry pros!

Pathrise Values…

  • growing employees: we value giving and receiving feedback (constructively) and we value continuous improvement. We want you to grow professionally and we include a professional development stipend to help you achieve that.
  • diversity, equity and inclusion: we value people, opinions and thoughts from diverse backgrounds. Our culture is built upon the pillar of ‘DEI is not a separate initiative from Pathrise it is a part of Pathrise.’ We invite all to share their stories and we believe that it is through acceptance and curiosity that we can create a diverse, equitable and inclusive workplace.
  • grit and passion: we are a small but agile team, everyone has a hand in determining how we grow as a business and as a team. We support one another to reach our dreams of changing how job seekers find employment and we are fiercely passionate about working hard to achieve that!

This is a 1099 contractor position.

Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.

If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

APPLY HERE

Customer Service (Chat)

Who we are

At 1-800 Contacts, we make ordering and obtaining contact lenses simple and exceptional. Of all the companies that talk the talk about putting the customer first, we are one of the few that walk the walk. The Chat Associate is a role for a passionate individual that desires to interact with customers through chat and email. 1-800 CONTACTS provides a great place to work while focusing on the customer experience and the lives of those that help them. You will be the face of the company, dealing directly with the customers, answering their questions and concerns. This is not just another call center job, apply today to become a part of our amazing company and culture!

The Details

Start Date: Chat Associate – May 1st, 2023
Training: Three weeks- M-F from 10 AM to 5 PM MST. Fourth week – your regular schedule (Training and post training work will be virtual and performed remotely; must live in or near Rexburg, Idaho).
Full Time or Part Time positions
Starting base pay: $15.00 per hour
Shift: between 11AM – 11PM MST
Required Saturday or Sunday shift each week
What you’ll do

Answer 2-3 incoming chats using LiveEngage, (LivePerson) platform
Reply to incoming emails or MMS from customers
Consult customers on the best value for their contact lens purchase
Provide top notch customer service in a fast paced environment
Deliver solutions to customers in a way that creates a positive experience
Maintain high performance metrics including: quality, sales and dependability
Be able to problems solve and think fast keeping the customer and company in mind
Why we will love you

High school diploma (or GED equivalent)
Great typing/computer skills (at least 35 words per minute)
Hustle and tireless work ethic
Self-starter, driven, motivated, proactive, and disciplined
Ability to multitask and prioritize at the same time
Be innovative, and think on the fly
Previous experience in Customer Service and Sales experience is a plus
Know how to have fun and work hard!
Live the company values: Big-hearted, Tenacious, Unconventional, Better together!
Who you are

Humble, hungry, and smart
Technical aptitude
Resourceful
Self-motivated
Collaborative
Perks:

Free eye exams for your entire family
Deep discounts on lenses, glasses, and other services
Amazing healthcare coverage
Tuition Reimbursement
401(k) match
Exposure and training to other roles in the company
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities.

APPLY HERE

English Videos Transcriber – USA United States

Overview:

iSoftStone is looking for English Transcribers to collaborate on a challenging, short-term (3-6 month) project. The project involves listening to English audio recordings and typing out the speech of the speaker into English text.

Responsibilities:

  • Listen to English audio files
  • Transcribe the speech to text and tag the meaning of the text appropriately

Qualifications:

  • English American Native speaker, with good spelling, reading and writing skills
  • Born in USA or spent the youth in USA
  • Basic computer knowledge and typing skills
  • No other technical skills are required
  • full training is given
  • Access to a PC running Windows OS
  • Stable internet connection
  • Committed to meeting deadlines

Employment Conditions:

  • Full training provided
  • Work from home
  • 14-20 working hours per week (with flexible schedule), more hours possible
  • Competitive task-based rate To apply: Please complete your application by clicking on the apply button below. Fill out the online form and attach your current resume.

APPLY HERE

Content Moderator (night shift)

Ortnec holding is a group of companies developing in-house products for the online entertainment industry. Founded in 2007, the company has expanded into an international team of over 300 people. Although our headquarters are located in Montreal, we have offices in Canada, the United States, and Europe (Georgia, Ukraine, Cyprus).

We are looking for a Content Moderator to join our amazing team in Cyprus (remote work) for the night shift (00:00-8.00).

Our Mission:

It is the original clip marketplace delivering authentic content from studios to consumers worldwide. We are a thriving company in the e-commerce space, with operations worldwide. As a 16-year-old startup, we offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup.

Your Mission:

A Content Moderator is providing consumers all around the world with the best surfing experience possible. Will be responsible for keeping the websites up to date, while always maintaining the quality level to its maximum. Your role is key to ensuring daily operations and protecting the company and our customers.

What you’ll be doing:

Analyze & review content on required websites,
Communicate with your manager,
Scanning active content to assure content meets compliance standards, while always, maintaining the quality level to its maximum.
What you’ll need to be successful:

Knowledge of the use of computers;
Office experience;
Hard-working with the ability to work without supervision;
Proactive and resourceful, ability to multitask;
Able to focus on specific tasks for an extended period of time;
Comfortable with repetitive tasks;
Fluent English (written & spoken).
We offer:

Fair bonus system;
Paid vacation (20 working days), personal days and sick leave;
Leading company in its field on the market (worldwide);
Medical health insurance and Sport program;
No bureaucracy and micromanagement;
Full remotely work from home;
Cool & friendly team.

APPLY HERE

Content Moderator (Evening shift)

We are a thriving company in the e-commerce space, with
operations worldwide. As a 19-year-old startup, we offer employees a balance between the stability of a larger organisation, while maintaining our culture of an innovative, leading-edge startup. Although our headquarters are located in Montreal, we have offices in Canada, the United States, and Europe.

Our product: It is the original clip marketplace delivering authentic content from studios to consumers worldwide.

Now we’re looking for a Content Moderation Specialist who will be providing consumers all around the world with the best surfing experience possible. You will be responsible for keeping the websites up to date, while always maintaining the quality level to its maximum. Your role is key to ensuring safe surfing for our customers and protecting the company and our customers.

What you’ll be doing:

Analyze & review video content before it goes live making sure it meets our;
terms of service. This may include sensitive content;
Scan active content to assure it meets standards, while always maintaining;
the quality level to its maximum;
Respond to urgent requests in a timely manner;
Report on terms of service violations quickly and accurately;
Communicate with your manager and team regularly to align on processes.

What you’ll need to be successful:

Fluency in both spoken and written English;
Knowledge of the use of computers;
Office or google suite experience;
Hard-working with the ability to work without supervision;
Proactive and resourceful, ability to multitask;
Able to focus on specific tasks for an extended period of time;
Comfortable with repetitive tasks.

We offer:

Competitive pay and time off;
Leading company in its field on the market (worldwide);
No bureaucracy and micromanagement;
Cool & friendly team.

APPLY HERE

Content Moderator – Trust and Safety- [Contract]

About the role:

We’re seeking to add content moderators to help keep our marketplace safe. Content Moderators will work directly with the Trust and Safety Operations team in a support role with a dedicated focus on seeking and identifying scam/spam items and accounts in an effort to have the most trustworthy marketplace.

This role is open to highly-motivated individuals who are willing to work hard and get up to speed quickly in a fast-paced environment.

Responsibilities:

Keep up to date knowledge and understanding of common scam/spam types.
Conduct targeted searches to identify Scam/Spam item listings and Accounts and moderate according to internal guidelines.
Work closely with the Trust and Safety Operations Team to gain an understanding of trends and events that are impacting scam/spam listings and accounts.
Effectively communicate new observations and findings to the Trust and Safety Operations team.
Support the Trust and Safety Operations team during escalated incidents.
Dive deep to Identify and present observed trends related to scam/spam listings.
Gather Data sets of Accounts and Items to support the efforts of the Trust and Safety Operations team and/or Data Science team to help maintain and improve automation performance.
Qualifications & Requirements: All OfferUp contractors are required to receive full Covid-19 vaccinations, per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.

Demonstrated ability to quickly analyze data, find patterns, draw valid conclusions, and make accurate decisions with little guidance.
Ability to thrive in a fast-paced, ever-changing environment.
Self-motivated and flexible, with ability to switch gears quickly.
Instinctive curiosity and desire to dig deeper into details.
Good communication, verbal, and writing skills.
Ability to maintain a high level of confidentiality and data security standards.
Proficiency with office systems such as Google Suites and Slack.
Ability to work weekends, holidays, evenings, and varying shifts occasionally, when required.
Helpful, but not required:

Experience with content review and moderation
Bilingual (Spanish) a plus
Investigations experience a plus
SQL experience a plus
Compensation Range: $18.00-21.00/hr

This is a temporary role to support OfferUp and you will be employed through a partner agency. This role is not an employee of OfferUp and therefore will not be eligible for OfferUp benefits. You will receive all benefits and pay through the partner agency.

APPLY HERE

Transcriptionists Wanted

Ubiqus On Demand is always looking for highly skilled linguists to join our growing team. Our transcriptionists come from various educational and work backgrounds, but they all possess certain skills and habits that make them great at their jobs.

How do I apply?
If you’re interested in applying to work for Ubiqus On Demand as an English language transcriptionist, please apply at people.ubiqus.com.

If you’re applying to work for us as a proofreader, copywriter, or editor, please email us at at [email protected].

If you want to work as a translator or foreign language transcriptionist, please send an email, along with the language you are applying for.

In both cases, please attach your resume in Microsoft Word or PDF format. Resumes without cover letters will not be considered. We’re eager to hear from you and keep all resume submissions on file, but we may not be able to respond to you right away.

(Note: Please do not call about job openings and please do not use the Ubiqus On Demand registration form to submit your resume and cover letter.)

What Skills are Needed to Be a Good Transcriptionist?
Ubiqus On Demand continues the Verbal Ink tradition of working with the most qualified and seasoned transcriptionists in the industry. Our rigorous hiring process is one of the many reasons Ubiqus On Demand is one of the most coveted transcription companies to work for. The fact that we pay a living wage is another.

Our transcriptionists are required to pass a thorough screening process, and we run background checks to ensure that the person handling your material is reliable and trustworthy.

Our transcriptionists don’t have the luxury that interviewers and stenographers have: being able to pipe in now and again with a “Sorry—what was that?” “Could you spell that?” “Would you mind slowing down a little?” By the time they get the file, the speaker is long gone, so transcriptionists need to possess a certain set of skills to deliver quality transcripts:

1- Be a Good Listener
This might seem obvious, but you’d be surprised how important this is in audio to text transcription. Being attuned to the subject matter at hand, even if you’re not entirely familiar with it, is crucial in providing an accurate transcript.

2 – Type Accurately
While speed is helpful, an accurate transcript doesn’t ultimately depend on how many words per minute you can type. Accuracy reigns supreme. While spell check may help, it’s important to be able to intuitively assess the proper use of a word in its broader context.

3 – Pay Attention to Details
We try to minimize the number of times your transcript reads [inaudible]. One of the ways a good transcriptionist does this is by going back to fill in the blanks after getting accustomed to the speaker. It’s this kind of commitment that makes it possible for us to deliver the highest quality transcription services possible.

4 – Love Research
Every transcription project has its own jargon, and even a “Jack of all trades” might not be familiar with every term. Medical terminology, economic acronyms, engineering lingo…. all of these will send a talented transcriptionist heading to Google hunting for the correct spelling.

5 – Follow Guidelines
Ubiqus On Demand asks all our transcriptionists to adhere to our rigorous style guide. This ensures consistency across the board so that you get the same high-quality transcription service no matter who prepared your transcript.

APPLY HERE

Quality Assurance Specialist

The Quality Assurance Specialist is responsible for reviewing, suggesting, and improving all the email marketing campaigns, flows, and SMS ensuring their highest quality is being delivered.

To be successful in this role you need to have exceptional knowledge of English grammar, spelling, and punctuation. In addition, being detail-oriented will be your key to success, as you will be checking the overall quality of the items before they get published (links, copies, products, etc.).
What you’ll be working on:

Conducting Quality Assurance review processes on all email marketing deliverables (Email Templates, Popups, Email Campaigns, Email Flows, and SMS) ensuring consistency and coherence in terms of branding, products, copy, target groups, etc.
Reviewing and editing the copies in terms of grammar, spelling, and punctuation while making sure the content is clear and in line with the Campaign and Flow Briefs
Reviewing Campaign and Flow Calendars as well as different strategic audits to ensure compliance with the overall email marketing strategy
Checking all technical setups of Campaigns and Flows before the launch, to ensure the strategy is followed as well as deliverability and targeted audience
Setting up and scheduling Campaigns and Flows
Ensuring that all the client standards are met in terms of quality and client-specific requests
Making recommendations for any possible improvements related to email marketing deliverables
Must-haves and nice-to-haves:

Advanced English, both written and spoken
A Bachelor’s degree in English would be an advantage
Previous experience as an Editor, Proofreader, English Translator, or similar would be considered a plus
Background in digital marketing will be regarded as an added advantage
Previous experience in Copywriting or Content Creation is preferred but not required
You are someone who:

Has exceptionally high attention to detail — you always double-check everything you do, and you make sure to follow the guidelines
Is highly inquisitive — a person who asks ‘What if’ to better understand the services or the requirements; someone who wonders what will happen if different things are done, as that is how defects are found and problems and solutions identified
Is very thorough — obsessed with double-checking everything, testing, and making sure everything works properly
Is diplomatic — someone who is a great communicator, yet concise and clear when reporting an issue and how it should be changed
Persuasive and able to make a strong, informed case on why something needs to be done in a certain way and moreover why something needs to be redone
Is creative and open-minded — willing to share new ideas and improve certain processes in order to make the final product better
Collaborative — aware the Quality Assurance role is a team game and that the ultimate success is the team’s success
Well-organized — aware of the ever-approaching deadlines and doesn’t find it difficult to decide what should be prioritized

APPLY HERE

Data Contributor- US (2023)

Basic Information
Country United States of America Job Type Freelance Work Style Remote, On Site
Description and Requirements
TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.

We offer pay-per-task projects that involve (not limited to) creating/collecting short sentences or texts, capturing images and videos, or featuring short video captures of participants’ faces or movements.

For some projects, you might be asked to come on-premises, but some tasks can be completed remotely from home. The collected data will be used to develop and improve different artificial intelligence models and products.

This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times depending on the project selection criteria and they may need to register each time for those they find interesting.

Compensation

Compensation will vary based on task duration and location. Each project will specify the rate for that particular task. The participants will receive it from us.

Requirements

General

18+ years of age
Fluency in English
On-site (if applicable)

Be able to travel to our premises
Remote (if applicable)

Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense.
The hours are flexible; you choose your own schedule.
For questions, please contact us at [email protected] and please include the code US_various_2023_EH in the subject line or the body of the mail.

Additional Job Description
TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.

EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

APPLY HERE

English Videos Transcriber – USA United States

ID 2014-1236 Country United States
Posted Date 07/21/2014 City Bellevue
Category Linguistics Application Deadline
Language English
More information about this job:

Overview:

iSoftStone is looking for English Transcribers to collaborate on a challenging, short-term (3-6 month) project. The project involves listening to English audio recordings and typing out the speech of the speaker into English text.

Responsibilities:

  • Listen to English audio files
  • Transcribe the speech to text and tag the meaning of the text appropriately

Qualifications:

  • English American Native speaker, with good spelling, reading and writing skills
  • Born in USA or spent the youth in USA
  • Basic computer knowledge and typing skills
  • No other technical skills are required
  • full training is given
  • Access to a PC running Windows OS
  • Stable internet connection
  • Committed to meeting deadlines

Employment Conditions:

  • Full training provided
  • Work from home
  • 14-20 working hours per week (with flexible schedule), more hours possible
  • Competitive task-based rate To apply: Please complete your application by clicking on the apply button below. Fill out the online form and attach your current resume.

APPLY HERE

Cash Applications Representative

TridentCare

Description

  • Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process.
  • Researches and resolves all unallocated payments within the established benchmarks.
  • Reconciles deposits to posted payments daily.
  • Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments.
  • Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting.
  • Completes all reports according to schedule.
  • Performs other tasks as assigned to support the goals of the organization.

SKILLS|EXPERIENCE:

  • High School Diploma
  • One year cash posting or healthcare revenue cycle experience required.
  • Proficient with computers and Microsoft Office
  • Detail oriented, excellent organizational skills and ability to multi-task

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Standard office environment.

Qualifications

Skills

Required

Microsoft Office

Intermediate

Computer Skills

Intermediate

Behaviors

Required

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter: Inspired to perform without outside help

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

HR Data Entry Specialist

Pathways Health and Community Support

HR Data Entry Specialist

Looking to do meaningful work helping others in the community as a HR Data Entry Specialist?

Pathways one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.

For your passion and dedication as an HR Data Entry Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!

About Your Role:

The HR Data Entry Specialist position is the primary Human Resources (HR) point of contact for all administrative tasks related to electronic employment records within the ADP Software System and Career Plug. Serves as the primary point of contact or subject matter expert for HRIS projects involving the development, implementation, and testing of systems modifications. Acts as a key administrative contributor, work and guidance to other team members is critical to goal achievement and team success. This position accepts ownership for provision of data and information support to Human Resources, Shared Services and Operational leadership. Ensures policy and regulatory compliance by providing reliable, accurate and timely employee data. Customers include employees, shared services teams, Operations partners and external partners. This is a remote opportunity, but must reside in the specified time zone.

  • Supervises the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork and other HR admin responsibilities
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Partners with HR Director, HR Administrative Manager and other HR leaders to identify system improvements and enhancements; recommends and implement solutions
  • Generates new and maintains existing employee records in Human Resources systems. Verifies records accuracy and reviews documentation to assure proper policy application and regulatory compliance related to maintenance of employee records.
  • Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
  • Manages the Change Report Process for team. Audits data input into Human Resources systems, investigates and researches errors, and follows through with appropriate corrections to assure data accuracy
  • Programs custom functions and documentation such as automated queries, filters, macros and reports
  • Responsible for full supervisory functions including hiring, training, developing, coaching and mentoring, performance management and employee transition
  • Performs all functions according to established policies, procedures, regulatory, contractual and accreditation requirements such as background checks.
  • Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
  • Maintains professional and technical knowledge by attending ADP and CareerPlug educational workshops and other job related development opportunities
  • Perform other duties as assigned.

Does the Following Apply to You?

  • Associate’s Degree or equivalent education and/or experience in human resources, accounting, or payroll
  • Previous experience in roles where data accuracy and access were key responsibilities
  • Exceptional Customer Service skills
  • Ability to create and cultivate working relationships of all levels
  • Strong computer skills with Microsoft Office suite (Excel, Word, Outlook) and prior experience with databases
  • Strong analytical, problem solving, critical thinking, and organizational skills to evaluate options and implement solutions
  • Supervisory and management skills

Language Skills

  • Ability to read, analyze, and interpret complex documents. Ability to communicate effectively verbally and in writing with wide groups of directors. Ability to make effective presentations.

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise independent judgment for HRIS related decisions.

Leadership Skills

  • Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle multiple tasks in a fast-paced environment

Perks of Working Full-Time With Pathways:

  • 401 K Plan, Medical, Dental, Vision plans
  • Paid Vacation days that increase with tenure after the first year!
  • Separate Paid Sick leave that rolls over each year
  • Paid Holidays
  • Opportunities for advancement in our national company! As we grow, you grow with us!
  • Employee Assistance Program
  • Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)

APPLY HERE

Test Publisher

PSI Services

About PSI

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the leading global workforce solutions provider that fuses science, technology, and expertise to deliver best-in-class testingassessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Description

The Test Publisher supports a team mainly responsible for the creation of exams in the company’s various computer-based testing platforms for the licensure and certification programs. The role of a Test Publisher involves interaction with and extending assistance to Test Developers, Operations, Client Services, and Account Managers in the day-to-day maintenance of and occasional updates to either licensure or certification exams’ item banks and item pools to meet the clients’ requirements. Additionally, a Test Publisher will have constant interaction with the Software Development and Quality Assurance teams to ensure complete testing of exams before they are published. This role requires strong technical and communication skills, as well as great attention to detail.

Key functions of this position include:

  • Building licensure, certification, and assessment exams on the company’s various CBT testing platforms for initial publication based on an exam release schedule
  • Assisting in updating item contents of live exams (including entry of new reference information), the creation and maintenance of item banks, and republication of licensure, certification, and assessment tests
  • Ensuring that exams are published in accordance with specifications on time and without error
  • Assisting the Manager of Test Publishing in the implementation of procedures in reviewing, structuring, and publishing both written and practical exams
  • Interfacing with Test Development Specialists, Operations, and IT teams to ensure timely and accurate publication, QA testing, or implementation of new exams or updates to existing exams
  • Assisting in the troubleshooting of any issues related to a published exam addressed by the client, candidates, proctors, or Client Services team member
  • Executing established Test Publication processes and procedures; identifying potential publication issues and errors; and suggesting possible solutions to problems or refinement of procedures or protocols

Knowledge, skills, and abilities needed:

  • Minimum of High School diploma or equivalent
  • Minimum 2 years of data entry (at least 60 words per minute), administrative, editing, or proofreading experience
  • Excellent interpersonal and communication skills
  • Excellent analytical and organizational skills, and attention to detail
  • Strong computer skills, able to use data entry tools, spreadsheet and database software (SQL Server Management Studio); excellent skills in MSOffice 365, especially WORD and EXCEL; Graphic design experience a plus
  • Flexible, adaptable, and innovative approach to learning and problem solving in a hands-on environment
  • Quality conscious and goal oriented
  • Ability to work in a team
  • Ability to multi-task, work in a fast-paced environment, and meet deadlines
  • Ability to identify and address errors and offer solutions

Benefits

PSI offers a competitive and comprehensive benefits package inclusive of:

  • Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • 401k plan with company match
  • Generous PTO and Holiday Pay

APPLY HERE

Data Entry Specialist

CareMetx

From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. May assist with inbound call volume as received.
  6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  7. Maintains and promotes a positive and professional working relationship with associates and management.
  8. Complies with all appropriate program policies and procedures.
  9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  11. Perform related duties as assigned.

Requirements

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing.
  • Strong computer application skills.
  • Strong interpersonal skills, team player.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Adaptable and flexible to new situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

APPLY HERE

Medical Records Specialist II

Datavant

Equal Pay Act Minimum Range: 16.00-19.00 per hour

Overview

  • Full-Time: Monday-Friday, 1st shift
  • Comfortable working in a high-volume production environment.
  • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
  • Documenting information in multiple platforms using two computer monitors.
  • Proficient in Microsoft office (including Word and Excel)

Who we are…

Ciox Health merged with Datavant in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Architecture Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

What we need…

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.

Responsibilities

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company’s and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • May schedules pick-ups.
  • Assist with training associates in the HIS I position.
  • Generates reports for manager or facility as directed.
  • Must exceed level 1 productivity expectations as outlined at specific site.
  • Participates in project teams and committees to advance operational strategies and initiatives as needed.
  • Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
  • Other duties as assigned.

Qualifications

Required

  • High School Diploma or GED.
  • Must be 18 years of age or older.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • 1-year Health Information related experience.
  • Meets and/or exceeds Company’s Productivity Standards
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.

Preferred

  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Working conditions & physical demands

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Limited travel may be required.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

#ZR

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.

*Except for states where legally prohibited to enforce mandates.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Pay Act Minimum Range

16.00-19.00 per hour

APPLY HERE

Recruiting Coordinator

QuinStreet

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

  • The direct measurability of digital media.
  • Performance marketing. (We pioneered it.)
  • The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

Job Category

QuinStreet is looking for a highly motivated and organized Recruiting Coordinator to play an essential role in QuinStreet’s success and continued growth. In this role, you will help drive the recruiting process and ensure positive candidate experience. This is a highly collaborative role that will work very closely with recruiters, hiring managers and candidates. Our ideal candidate will be quick on their feet, organized, and detail oriented who is looking to grow their career in Recruiting.

Responsibilities

  • Take on full ownership of scheduling phone and video interviews
  • Provide excellent candidate experience throughout the interview process
  • Responsible for advertising and managing online job postings
  • Keeping track of applicant flow in our ATS – Greenhouse
  • Manage expense reimbursement process for candidates
  • Manage all vendor/contractor agreements
  • Manage and update all recruiting reports
  • Manage our current social media job boards, plus research for any new ones
  • Own the offer letter process from start to finish
  • Work closely with the Director of Recruiting on process improvement, talent branding, and other side projects.

Qualifications

  • Bachelor’s degree
  • 0-2 years of experience as a Recruiting Coordinator or a role with similar responsibilities
  • Experience with Greenhouse, strongly preferred
  • Experience working in a fast paced environment
  • Exceptional attention to detail and strong organizational skills
  • Strong communication skills, both verbal and written – must be
    able to communicate with recruiters, candidates, and all
    levels of management
  • Strong problem solving skills
  • Ability to multitask, maintain flexibility in a dynamic environment, prioritize and manage time efficiently, and innovate and develop new processes.
  • Proficiency with MS Outlook
  • Experience using DocuSign, plus

The expected salary range for this position is $50,000 USD to $60,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant’s geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.

#LI-REMOTE

QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

APPLY HERE

HR Specialist

Sterling Bank Services

We’re Hiring, Apply Now!

Position Summary: The Human Resources Specialist will assist and support Human Resources (HR) leaders with operational and administrative tasks for HR function(s) such as Talent Acquisition, Total Rewards, HRIS Management and People and Culture.

Duties and Responsibilities:

  • Assist with maintaining employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
  • Assist with maintaining accurate records of active job openings and received applications, managers internal and external job postings.
  • Performs routine tasks required to assist with administering and executing human resource programs including but not limited to compensation, benefits and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition and morale, occupational health and safety, and training and development.
  • Assist with reviewing applications for entry-level and non-exempt positions; conducts or schedules preliminary interviews.
  • Performs administrative and recordkeeping tasks related to staff changes, which many include layoffs, resignations, terminations, and extended leave of absence.
  • Assists with the planning and support for company wide meetings such as open enrollment, new hire orientation, and meetings to announce or discuss changes in retirement or benefits plans.
  • Conducts or assists with record keeping audits and mandatory reports, which many include I-9 audits, EEO-1 filings, payroll audits and other compliance reviews.
  • Assist with reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Conducts or acquires completed background checks and employment eligibility certifications.
  • Assist with handling employment-related inquiries from applicants, employees and supervisors referring complex and/or sensitive matters to the appropriate staff.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources, compensation, benefits, employee relations and employment law.
  • Performs other duties as assigned.

Qualifications

  • High school diploma or equivalent required; Associates degree preferred
  • Three to five years of relevant work experience in human resources, marketing support, project coordination, or other professional work experience.
  • Proficient with Microsoft Office Suite: Word, Excel, and PowerPoint utilization
  • Able to communicate effectively with internal and external stakeholders.
  • Adept at using Applicant Tracking and HRIS platforms.
  • Adaptable and flexible with a strong sense of initiative and follow through.
  • Ability to work independently or collaboratively with others as a part of a team.
  • Strong attention to detail and accuracy of work
  • Ability to work independently and utilize problem-solving skills.
  • Strong communication skills, both verbal and written.
  • Ability to meet deadlines.
  • Role based in Alpharetta, Atlanta, or remote.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds or more at a time.

Cennox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

APPLY HERE

Data Entry Clerk – National Group Sales

Marriott

JOB SUMMARY

Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

California Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.

Colorado Applicants Only: The pay rate for this position is $18.00 per hour.

New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.

Washington Applicants Only: The pay range for this position is $18.00 to $23.80 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

APPLY HERE

Catalog Junior Specialist

efficiently, LLC

About efficiently.com

We are not trying to change the world, but we are trying to change the construction industry. Obsessed with efficiency, we provide innovative software and flexible staffing solutions using our global workforce to help our clients work more efficiently.

At efficiently, we value innovation in all aspects, including a flexible way of working. We are committed to a permanent remote workforce. We offer a great career opportunity working with a dynamic team dedicated to our clients.

If you are looking to join a fast growing and innovative company, then please apply.

Location: Work from home (WFH), Shift: 7:30 PM to 3:30AM

Note: This is a remote position, a strong internet connection is required (company subsidy available).

Job Brief: The Catalog Junior Specialist will be responsible for the accuracy and integrity of the Efficiently product database. The Junior Specialist will serve internal teams and management by preparing multi-dimensional analyses of large sets of data and will manipulate information acquired through multiple data sources. You will provide data support to the Clients. Efficiently will provide all the specialist job knowledge required to perform this position.

This is a fresher position and we will supply all the training. It is a fantastic opportunity for someone who wants to enter the residential construction industry. The ideal background is any graduate, begin in this department and grow with our company.

The Catalogue Team is responsible for managing all aspects of our manufacturer item catalogue, this includes Item information, item family mapping, item attributes and technical information documents. Our vision is to have the most comprehensive catalogue in the world for high residential home finishes.

This is an exciting opportunity with a fast-growing company.

Responsibilities:

Every effort has been made to make the job description as complete as possible. However, it in no way states or implies that these are the only duties that will be required to be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

  • Works with manufacturer websites to scrape and manipulate item attribute data sets for upload into the Catalog or works with manufacturer items to create family groupings for upload into the Catalog
  • Works with the Team Lead to prioritize websites for scraping or family mapping efforts
  • Works with Catalog Specialist team on Catalog related issues and questions
  • Collect and maintain pricing data on the supplier level
  • Monitor and complete incoming requests from clients
  • Understands the assigned division on an intermediate level and familiarizes themselves with their divisional manufacturer accounts.
  • Work using our industry leading software
  • Help data extraction team understand data sets
  • Manipulate data using excel spreadsheets and formulae’s
  • Upload data to the catalogues database
  • Any other tasks required

Qualifications:

  • Detailed orientated and well organized, strong communication skills (English Writing and Speech)
  • Preferred BSc-IT or computer science pass outs
  • Data, Architectural or Construction Degree – preferred
  • Proficiency in xPath language – suggested but not required
  • Proficiency in web scraping – suggested but not required
  • Candidate must have excellent English speaking and writing skills
  • Must have excellent written and verbal communication skills
  • Must be an expert user of MS Office suite, including Excel, Word, Outlook.

APPLY HERE

Data Entry Specialist

Caremetx

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.

PRIMARY DUTIES AND RESPONSIBILITIES:

  1. Maintains effective systems to support the timely release of accurate information to diverse clients.
  2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
  3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  4. Responsible for payer research and territory assignment management.
  5. May assist with inbound call volume as received.
  6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  7. Maintains and promotes a positive and professional working relationship with associates and management.
  8. Complies with all appropriate program policies and procedures.
  9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
  11. Perform related duties as assigned.

Requirements

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Previous 1+ years of professional work experience in a customer service or healthcare environment.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing.
  • Strong computer application skills.
  • Strong interpersonal skills, team player.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Adaptable and flexible to new situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time
  • Must be willing to work weekends if required to meet company demands

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

APPLY HERE

Payment Coordinator

Overview
Job Summary:

The Payment Coordinator is responsible for the first steps in the billing process for the electronic or paper lock boxes. Daily assignments are provided by the supervisor and the payment clerk must develop a plan to complete work lists by end of each day. Payment Coordinator must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to anesthesia providers throughout the country.
Responsibilities
Essential Functions and Tasks:

Download bank statement to a secured drive
Download EOBs from payer’s website
Sort lockboxes/office deposits from client by date of service
Log deposit amounts daily for each client’s lock box on spreadsheet
Review outstanding issues daily
Sort mail for remote check scanner and bank deposits
Create payment batches in MedSuite
Prepare and work correspondence daily per client specification
Retrieve correspondence and sort by client
Disperse paper correspondence to appropriate managers
Corrects address on return mail
Notates patient accounts properly
Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:

High School Diploma or GED

At least one (1) year in data entry field preferred

At least one (1) year in medical billing preferred

Knowledge, Skills, and Abilities (KSAs):

Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs

Become proficient in use of billing software within 4 weeks and maintain proficiency

Ability to read, understand, and apply state/federal laws, regulations, and policies

Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Ability to remain flexible and work within a collaborative and fast paced environment

Basic use of computer, telephone, internet, copier, fax, and scanner

Basic touch 10 key skills

Basic Math skills

Understand and comply with company policies and procedures

Strong oral, written, and interpersonal communication skills

Strong time management and organizational skills

Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills

APPLY HERE

Brand Copywriter (Contract)

Project Description:

We’re looking for brand copywriters to create articles about Study.com’s test prep products & services. Using our detailed instructions and your ability to convey product value, you will summarize key information about different exams and explain the benefits of using our services to accomplish our readers’ goals.

Writers work wherever, whenever, and as much or little as they want, all online. You’ll choose what you want to work on from a pool of articles about various test suites and subjects. Once you write an article, our collaborative team of reviewers will work with you to make revisions and finalize your work.

Requirements:

You have experience with informative product copywriting.
You have excellent communication skills and are collaborative and responsive.
You have strong online research & English language skills.
You know how to effectively convey and contextualize product value.
Our writers are passionate about helping people succeed in their academic and career journeys. Each writer delivers information clearly, accurately, and succinctly. If this sounds like you, apply today!

What We Offer:

Payments: Timely, reliable payments twice a month via PayPal. All work is paid per piece. Our pay range for this role is paid on a per project basis which can slightly fluctuate based on the type of preparation required.
Independence: No waiting, no assignments, and a pool of articles to choose from.
Flexibility: Work from anywhere, at any time, completely online.
Supportive Staff: Access to a supportive in-house team to answer your questions.
The Contract Process:

Complete the application and submit with your resume.
Applications are reviewed regularly, and contracts are sent on Wednesdays.
Submit the contract within the 5 business-day signing window.
The following Wednesday, you’ll receive on-boarding instructions.

APPLY HERE

Data Entry Operator

Job Type
Contract
Description
Company Overview:

For over 25 years Axion Data Services has been an industry leader in providing data entry outsourcing services, data verification, and internet data research services to companies nationwide. Axion Data Services is a proud veteran-owned and operated U.S. based firm. Our workforce is made up of long-tenured, skilled and experienced data entry operators, project managers, and administrative professionals. Companies small and large rely on Axion Data Services for accurate, fast and secure data entry!

Position Summary:

We are looking to hire a motivated Data Entry Operator to join our growing team! In this role, you will be responsible for entering information into various proprietary computer systems, as well as partner portals, based on project requirements with a zero percent error rate. This is a part-time position (20+ hours per week) with the potential to increase to full-time (30+ hours per week) position. In this flexible position, you can decide when and where you work! Are you detailed oriented, and looking for a remote and flexible work environment? Then this is the job for you!

Description of responsibilities:

Enter data from various sources into Axion database and/or client portals within project time limits
Ensure appropriate turnaround time on all data entry
Transcribe information into required electronic format
Review and enter data in the appropriate format
Proactively verify data for accuracy, and correct data where necessary
Comply with security backups and regular information security checkups to ensure the safety of the database
Comply with data integrity and security policies
Communicate effectively with project managers as needed
The Perks:

As a part-time independent contractor, working 20+ hours per week, you will be self-employed and must provide your own equipment and resources to work. Here are a few independent contractor perks:

Work a flexible schedule, anytime, 24/7
Increase your monthly income!
Strictly paid per piece/data entry; increase your hourly rate based on your production speed
You are not an employee, and no taxes will be withheld from your paycheck
You will be paid bi-weekly and direct deposit is required
Axion Data Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements
Required experience/qualifications:

High school diploma or equivalent required
Minimum of 2 to 3 years of data entry experience with a keystroke rate of 15,000 keystrokes per hour (equivalent to 50 words per minute) error free
Proficient in Microsoft Office Suite and with using Windows (preferred) or a Mac computer
Ability to pass a criminal background check
Must be 18 years or older
Ability to work a minimum of 30 hours per week
Must have reliable high-speed broadband internet connection
Must show proof of authorization to work in the United States
Required skills:

Excellent verbal and written communication skills.
Proficient in MS Office. Adept at quickly mastering new systems and technology.
Detail-oriented, organized, self-motivated, meticulous, practical & flexible.
Able to work in a fast-paced environment and work independently.
Key skills and competencies:
Computer skills and data entry
Focus and attention to detail
Verbal and written communication skills
Time management skills
Ability to maintain confidentiality
Ability to work under pressure

APPLY HERE

Article Reviewer (Contract)

About the Role:

We’re looking for article reviewers to proofread articles about Study.com’s test prep products & services. These articles contain both informational copy and product value language. You will collaborate with writers and provide helpful, actionable feedback to ensure we’re providing accurate, high-quality content.

As an Article Reviewer, you will:

Independently choose work from a pool of available articles
Proofread articles for factual accuracy, writing quality, and adherence to our guidelines
Write and send detailed, helpful feedback to align writers to project expectations
Collaborate with writers to create robust, useful informational content
As an Article Reviewer, you’ll receive the following:

Reliable Payments: Timely, reliable payments twice a month.
Independence: No waiting, no assignments, and a library of articles for you to choose from
Flexibility: Work from anywhere, at any time, completely online
Supportive Staff: Access to a supportive in-house team to answer your questions
What we’re looking for:

You have experience copyediting content and providing helpful, actionable feedback
You have excellent communication skills and are responsive and collaborative
You have strong online research and English language skills
You are detail-oriented and committed to providing high-quality, accurate information

APPLY HERE

Text & Chat Counselor

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

About Trevor
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth, and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Role: Text & Chat Counselor
Reports to: Crisis Services Manager of Digital Crisis Workers
Location: Remote
Hours: Full-time
Salary: $26.00 per hour, plus $2/shift for all hours worked between 11pm and 7 am

We are currently hiring for the 11pm-7:30 AM (Eastern Time) Shift and all schedules require at least one weekend day (Saturday or Sunday).

Overview of the role
A Text & Chat Counselor is primarily responsible for supporting LGBTQ youth on TrevorChat and TrevorText, our digital crisis intervention and suicide prevention service. Crisis worker shifts can be done from any private location with a strong, secure and reliable internet connection, including your home.

Please note: Because the Text & Chat Counselor role is mission-critical to our organization and we employ a large number of these positions, we interview for this role even when we don’t have a currently open position. Candidates who complete the interview process will be added to our Eligibility List and we will reach out to you when a position becomes available. Our Recruiters will share more details about the process during the initial phone screen and will keep in close touch throughout the interview process.
Who you are
Shift Availability of 11pm-7:30 AM (Eastern Time) with all schedules requiring at least one weekend day (Saturday or Sunday).
Resilient. You’re someone who can maintain compassion for our LGBTQ youth, and aren’t easily rattled by high-stress situations. You can thrive in a crisis care setting and know how to employ positive self-care and coping skills to keep you strong and engaged.
Empathetic. You care about the well-being of LGBTQ youth, and respect those around you regardless of race, ethnic origin, gender, age, religion, sexual orientation, gender identity and physical ability.
Organized and efficient. You know how to manage multiple cases and reports. You can communicate clearly and concisely and are able to work with minimal supervision.
Strong communicator. Crisis counseling will be done entirely in writing through our chat and text platform and most interactions with your coworkers will be over email and instant messaging. Excellent, fast, and nuanced written communication is crucial.
Self-starter. You hold yourself accountable, you embrace challenges, and you’re comfortable with ambiguity. You understand the impact of our work and that’s enough for you to do your best work at all times.
Mission and Culture Aligned: Demonstrated awareness and support for The Trevor Project’s mission and vision: to end suicide and address mental health crises in the LGBTQ youth community, and create a world where all LGBTQ young people see a bright future for themselves.
What you’ll do
Contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people, while fostering an inclusive approach to your direct work and engagement with Trevor colleagues across the organization
Continually grow your LGBTQ competency and awareness crisis intervention counseling to LGBTQ young people nationwide via chat and text
Successfully complete 3 weeks of mandatory training for Trevor’s digital crisis services
Build trust and provide a safer space for youth to explore issues surrounding sexuality, gender identity and suicidal ideation
Engage with multiple youth at once via our world class chat and text platform
Support our goal of serving 1.8 million crisis contacts by taking 2 conversations per hour
Service Hours: Digital Crisis Workers complete 32.5 hours per week of chat/text work
Interactions: Crisis worker interactions are on average at least 2.0 per hour.

Benefits
A career that truly makes a difference in the lives of LGBTQ young people–every single day
Comprehensive health insurance, including coverage for various gender affirmation surgeries (and we pay 100% of your premiums for medical, dental, vision AND basic life insurance)
Flexible Spending Accounts
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
Generous vacation and 12 paid holidays (one of our holidays is Harvey Milk Day!) plus two floating holidays , and three half-day Fridays during the summer
Pet insurance
Remote work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and a reimbursement to outfit your work-from-home space!)
Professional and Learning Development Trainings/Education: including a professional subscription to LinkedIn Learning, providing access to more than 13,000 high quality on-demand courses.
Online Subscription to Headspace, a digital mindfulness and meditation platform

$26 – $26 an hour

APPLY HERE

Copyeditor/Proofreader

Lotic seeks an experienced copyeditor and proofreader adept at reviewing, editing, and proofing copy in written and visual formats.
As the ideal candidate, you are an excellent conceptual and technical reader. You are as equally able to identify narrative disconnects and lapses in brand voice as you are syntactic and grammatical errors.
In this role, you will edit and proof a wide range of well-being content developed by a world-class cross-functional team comprising clinical science, creative writing, and design experts.
All content must evidence narrative continuity and drive user engagement while maintaining fidelity to core clinical science concepts and adhering to the highest standards of accuracy and clarity.
You will additionally support—and review copy for—everything from social media and marketing to research, testing, UX, and more.
If you are the ideal candidate, you are a highly collaborative individual who can give and receive insightful, actionable feedback. You are focused and intentional about your work and a devoted craftsperson. You are as passionate about grammar and style as you are about connotations and etymologies. You are detail oriented and nothing gets past you!
You must also be already familiar with, or able to quickly get up to speed with, Chicago Manual of Style guidelines. You must also be able to review copy in both Google Docs and Figma and be able to work with project management software.
While not a formal prerequisite, previous editing experience in the well-being/wellness field is beneficial.
Key Responsibilities:
Copyedit and proofread copy to ensure alignment with CMOS standards, brand voice and tone guidelines, and all relevant best practices associated with the production of clear, compelling, and actionable copy.
Layout proofing in Figma.
Maintain the highest standards of quality and accuracy.
Collaborate cross-functionally with clinical scientists, writers, designers, marketers, and more, to ensure that all copy aligns with company goals and objectives.
Consistently meet deadlines and provide and respond to comments, suggestions, and questions promptly and informatively.
Be a master of editorial diplomacy. Ensure all stakeholder opinions are honored and deliver constructive feedback in inclusive and respectful ways.
Additional Qualifications:
Exceptional copyediting and proofreading skills—both creative and technical.
Proven track record of copyediting and proofreading across multiple formats and platforms.
Ability to think visually and understand the unique ways in which copy is experienced visually. You should be comfortable using Figma for layout proofing.
Able to work in a fast-paced environment, take in feedback, and adapt to change.
Excellent organizational and time management skills, including the ability to work successfully under tight deadlines and with a high volume of projects.
Compensation:
Base Salary
Stock Options
401K
Flexible/Unlimited PTO
Medical
Dental/Vision

APPLY HERE

Customer Experience Chat Specialist

Description
Whisker, formerly known as AutoPets, is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 450+ passionate team members.

The shift for this role will be Monday – Friday 11:00AM – 7:30PM EST.

What You’ll Do:

Summary:

The Chat Specialist provides “top notch” service to our Whisker customers, utilizing knowledge of products, processes and commonly used customer service concepts. The Chat Specialist communicates with Whisker customers via internet-based chat technologies.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as deemed necessary.

Provides best in class customer service, solutions, and product information to our customers via chat
Manages inbound chats and customer communication within the outlined KPI’s
Specializes in assisting customers troubleshoot their Litter-Robot and Feeder-Robot
Offers customers technical support with our mobile app including on-boarding, and connectivity concerns
Responsible for multiple concurrent chats while maintaining an average response time of 40 seconds.
Active participate in the weekly team meetings
Internal Feedback: We look to our support team for insight into how customers feel about our products, what troubleshooting issues are trending, etc.
Product improvements: You may be selected to work with our marketing and engineering teams to provide feedback on beta testing and product developments
Team Collaboration: You will participate in devising unique solutions based on customer experience with how our products are used in their home environment all over the world
Will perform additional responsibilities when required
Requirements
What You’ll Bring:

HS Diploma
3+ years of customer service experience
2+ years of help-desk, chat or customer service experience
Experience with data entry and order entry
Experience in a metrics based work environment
Excellent verbal, written, and interpersonal communication skills
Responsive to feedback and action oriented
Ability to respond to communication in a timely manner
Ability to maintain a calm and professional demeanor under pressure
Team player – flexibility, adaptability and a desire to succeed are a must!
Ability to multitask and prioritize
Strong computer skills including experience with Google Doc and Google Sheets or similar programs
Maintains confidentiality of proprietary information
High degree of initiative, self-motivation and ability to motivate others
Ability to establish and maintain cooperative working relationships with team members and colleagues
Flexibility to work hours outside of shift and overtime when necessary
Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

Premium Medical/Dental/Vision insurance
Life Insurance
PTO
14 Paid Holidays
Paid Parental Leave
401K with 4% Match
Flexible Work Arrangements
Top of the line equipment

APPLY HERE

User Research Coordinator, Part-time

About the Role
As the User Research Coordinator at Casetext, you will be responsible for identifying and contacting users who are willing to do user feedback sessions for Product & Customer teams from our existing database. The job will entail 10-20 hours/week conducting email outreach, coordinating meetings, and participation reward administration. In order to be successful in this role, you will also need to have great verbal and written communication skills, as well as have knowledge of database searching, preferably using Mixpanel. Additionally, you will need to be an active listener, have good time management skills, and an interest in the legal tech industry. This role is entirely remote, but you must be based in the U.S. and authorized to work in the U.S.

Salary Range: $25-30/hour

APPLY HERE

System Support Data Processor

SUMMARY OF POSITION
Oversee and implement all data changes that impact the internal resource network used by our sales and sales support staff.

ESSENTIAL RESPONSIBILITIES
Implement all supplier management/data changes that impact the internal resource network
Enter and update pricelist information in Enterprise Resource Planning System (ERP)
Enter and maintain cost rules in ERP
Enter new specification information into ERP to ensure item cards are available and accurate
Ensure Web Series and associated deadlines are managed to final implementation onto the Website
Timely creation and maintenance of web series in ERP for display on the website
Ensure correct contracts are available and accurate
Accurately reflect the complex contract pricing structures within ERP
Assist with miscellaneous Bid or Strategic Sourcing projects, as needed

DESIRED QUALIFICATIONS
High School diploma or its equivalent required
Ability to work independently, manage multiple priorities, handle regular interruptions
Strong ability to prioritize and manage workflow to complete objectives in a timely manner
Ability to communicate effectively with internal team members, outside team members, suppliers, and customers
Excellent attention to detail
Strong ability to use Microsoft Excel, Adobe Acrobat, and “web searching skills”

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

APPLY HERE

Social Media Manager (Part-time) (Remote)

About PriceLabs:

PriceLabs was founded in 2014 by IIT / Kellogg Alumni and has been growing rapidly over the past couple of years. We serve thousands of customers in 100+ countries and our team is distributed between 8 countries.

We are a market-leading revenue management tool for the vacation and short-term rental industry. We are an SMB/Mid-market focused product with mostly self-serve and some sales-assisted motion.

Our customer base grew 10x since 2019 and in 2022:

Our team grew 3x
We raised $30 million in funding from Summit Partners
We joined hands with Rental Scale-Up to deliver in-depth market insights and actionable news to hosts & property managers
We continue to grow exponentially backed by a strong team to take us to the next level.

Why join PriceLabs?

Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
Work with a global team (8 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success.
We are a freemium product, so marketing leads the charge on customer acquisition.
We are a remote-first organization and accept work from home as the norm.
About the Role:
This is a part-time role and would require you to work 4 hours per day | 5 days a week.

Create and schedule daily social media posts (visuals + copy) across LinkedIn (Rental Scale-Up), LinkedIn, LinkedIn Group, Twitter, Facebook Page and Group
Vendor Slack management: Respond to (non-PR) comments, create and post daily engagement threads
TikTok and Instagram outreach
Short video content editing and publishing
Publish LinkedIn newsletter
Analytics reporting
RSU (Rental Scale-Up) Online events (Monthly Conference & Industry Round-Up)
Create landing pages and promo assets
Set up email automation
Create and send promo emails
About You:

2 years working on social media execution
Have a great sense of what an audience wants to see or read (who is the user persona? what do they care about?)
Ability to create messages that resonate with the audience and match the tone of voice of the brand
Capacity to find the most relevant points in an article and create an appealing summary
Decent video editing skills, for instance to add an intro and an outro, or to extract the best of a long video and turn it into Instagram Reels and TikTok videos

APPLY HERE

Quality Reviewer

Quality Reviewer
Insurance Inspection Underwriting
Full-time opportunities available

Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.

Opportunity:

We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.

We offer $14.00-15.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train.
Description:

The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client.

POSITION REQUIREMENTS
Skills:

Strong attention to detail
Excellent written communication skills
Intermediate PC skills
Basic understanding of building types & materials
IT Requirements:

Computer with:

8GB or RAM
256GB of Storage
1680×1050 monitor
Recommended: Second monitor

Windows 10 or higher
High Speed Internet
Basic Browsers that are compatible: Chrome, Edge, Firefox, Safari

APPLY HERE

Data Entry Agent

As a Data Enrichment Associate,, you will join our Data Enrichment team to support the execution of credentialing contracts with multiple clients. You’ll be handling exceptions to an automated process by researching providers’ credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You’ll be held to a high quality of work standard and will be a contributor to the quality control process. You will work both within our internal system as well as perform phone outreach to practitioners and healthcare administrators. Your roles and responsibilities as Data Enrichment Associate include but is not limited to:

Verifying information provided to our client by 3rd party entities by using online databases to cross-check information
Entering information found on online databases into our databases
Conducting internal, or online, research into verifications
Purchase primary source verifications from third parties
Highlighting issues or negative trends to managers to address areas for improvements in business processes
Attending team check-ins and training as needed
Updating providers’ licenses on our database
Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
Learn and retain details on specific application requirements including prerequisites, forms required, form completion requirements, supporting documentation (DEA, CV, etc.), and regulations
Assists with a variety of special projects such as CAQH etc.
Performs other duties as assigned

APPLY HERE

Data Catalog Curator

HealthVerity

HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.

How you will help

As the Data Catalog Curator, you will have the dual role of lead/hands-on contributor in HealthVerity’s Data Governance and Data Catalog implementation. Your experience in building out an Enterprise Data Catalog will be used in designing process, communications and engagement programs across the entire company. Your experience in building out internal collaboration will be used to create a network of data stewards and owners to represent the data assets within the organization.

What you will do

Continuously research emerging trends and industry best practices in data governance to be able to improve the consistent use of reliable data

Gather requirements, design deliverables and test strategies during the Data Catalog implementation

Build out a collaborative network of data specialists and data stewards across the organization

Drive adoption of Data Catalog as premier source for all data information within HealthVerity

Represent Data Governance to all levels of the organization from senior leadership to hands-on contributors

You are

An expert in at least one Data Catalog Platform (Alation, Atlan, Colibra, Informatica, etc.)

Passionate about data organization and data governance

A mentor to new data stewards across the organization

A driver in change that will lead to measurable gains in data quality and data understanding

A data geek with enviable SQL skills and a passionate sense of ownership

A self-starter who enjoys working in a small, rapidly changing, fast paced environment

Confident enough to course correct a process or team when required

Methodical, executing through several approaches to determine the best fit

Energized by learning even if outside the scope of day-to-day responsibilities

Comfortable working on several different tasks throughout your workday

Desired skills and experience

5+ years’ experience in the rollout, administration and operation of at least one Data Catalog Platform

10+ years’ experience in a data industry, preferably healthcare, in either a consulting or analytic based environment

Proficient in analyzing large data assets with a working knowledge of SQL, Python or Spark – sufficient to lead governance processes and documentation

Bonus: Familiarity with healthcare data, data types and data patterns (Medical Claims, Pharmacy, Health Records, etc.)

Bonus: BS degree in math, statistics, or similar

Base salary for the role is commensurate with experience and can range between $90,000 – 140,000 + annual bonus opportunity.

About HealthVerity

At HealthVerity we are actively solving some of the greatest challenges in healthcare through innovative technology and data solutions. Our customers and partners including pharmaceutical manufacturers, payers and government organizations look to HealthVerity to partner on their most complicated use cases, leveraging our transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.

Why you’ll love working here

We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.

We are one team Our people define our culture and always will. We take time out to celebrate each other at the end of every week through company-wide shout outs, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.

We are learners Every team member is continually learning, no matter if we’ve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

Benefits & Perks

Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)

Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options

Flexible location: our HQ is in Philadelphia with 50% of the team distributed across 25+ states

Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid maternity and paternity leave.

Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job

Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.

HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications – specific questions about remote positions can be discussed during the interview process with your recruiter.

APPLY HERE

Scribe-Administrative Assistant

DCG Communications

DCG Communications (DCG) is seeking a motivated communications professional to provide administrative support for multiple federal clients including the Department of Veteran Affairs (VA) My HealtheVet account, and the Department of State (DOS) Bureau of Educational and Cultural Affairs (ECA). In this role, you will be responsible for attending meetings, tracking meeting minutes, comparing transcriptions against recordings, and developing various communications products. Additionally, you will support the broader DCG team with administrative tasks as needed. If you’re looking for an opportunity to get your foot in the door and grow with a team in support of mission-driven work, then this is the role for you!

Hours: 15 – 20 hours/week (Must be available at 10:00am ET on Tues, Wed, and Thurs).

Location: At DCG most of our team members, including this role are remote. With over 100 employees based in 23 states (and counting!), DCG is committed to hiring talented employees across the United States. The selected candidate will work during DCG’s core Eastern Standard Time business hours.

Position Requirements:

  • Bachelor’s degree, preferably in journalism, public relations, or communications
  • A minimum of four (4) years of relevant professional experience providing administrative support and/or supporting communications and marketing campaigns, preferably at a public relations or marketing firm/agency
  • A typing speed of 50+ WPM
  • Proven experience taking meeting minutes
  • Proven to have excellent organizational skills and attention to detail, and eagerness to work in a fast-paced environment, and the ability to manage a diverse workload
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively as a team
  • Positive attitude and willingness to learn
  • Ability to obtain and maintain a Public Trust clearance

What’s in it for you?

DCG prides itself on having a unique and flexible culture. We value hard-working, self-motivated, and dedicated employees and are committed to providing an opportunity for tremendous career growth and earning potential.

About us:

DCG Communications (DCG) is a specialized communications consultancy focused on developing influential communications programs to help clients build their brands and enhance their reputations. A majority of our work is with the federal government and we currently support a number of long-term projects with the following agencies: Departments of Veterans Affairs, Defense, State, Homeland Security, Housing & Urban Development, Small Business Administration, U.S. Coast Guard, BBG, and more.

DCG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.+

APPLY HERE

Associate Manager, Data Entry

Restaurant365

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

*Please note, this position can be based in Irvine, CA, Austin, TX, or remote

The Associate Manager of Data Entry is a player coach role responsible for ensuring the end-to-end success of data migration/import for new client implementation. This position requires that you are a wiz at Excel, love working with data files, are comfortable coordinating customer calls and communication, and managing team members to maximize efficiency. A successful applicant will showcase great attention to detail and the ability to stay two steps ahead on project tasks and timelines. The applicant will be required to manage multiple projects and tasks at once.

How you’ll add value:

  • Set, monitor, and support quarterly data build metrics.
  • Forecast, track, and assign data projects to both internal and 3rd parties.
  • Oversee efforts of off-shore team and projects.
  • Manage submitted data files.
  • Format, configure, and upload data files.
  • Partner with respective onboarding teams to ensure a smooth and complete project.
  • Contribute to ongoing process documentation.
  • Training and onboarding of new team members.
  • Other Tasks as assigned.

What you’ll need to be successful in this role:

PREFERRED QUALIFICATIONS

  • Intermediate Excel knowledge
  • Able to thrive with minimal direction
  • Task oriented and motivated to complete projects in a timely manner
  • Strong delegation and process creation skills
  • Understanding of or background in accounting principles
  • General restaurant experience
  • Previous management experience

R365 Team Member Benefits & Perks

  • Competitive compensation package
  • Salaried Role: $64,480-$67K
  • Ability to work remote or hybrid
  • Comprehensive medical benefits
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
  • Philanthropy events

Why join our amazing team

  • #BI-Remote
  • We’re a community that prides itself in creating innovative solutions and producing quality work
  • Our product is the secret ingredient that makes a real difference to restaurants nationwide
  • The open concept work environment that we’ve created is causal, collaborative, and cultivates communication

APPLY HERE

Billing Specialist

Spectrio

Description

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees.

Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.

As part of the Tampa Bay Business Journal’s Fast 50 and Tampa Bay 200, as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation!

For more information, visit www.Spectrio.com.

Primary Objective:

The Billing Specialist is passionate about the Spectrio products and mission while focused on providing financial, administrative and clerical services.

Responsibilities include:

  • Generate high volume electronic invoices
  • Provide consolidated invoicing and invoice submission to clients
  • Working with customers to answer account questions and update related information
  • Assist sales staff with all requested customer inquiries in order to provide the best possible customer care
  • Assist with other data entry tasks as needed, including entry of sales orders
  • Special projects and additional duties as assigned

Requirements

  • Must possess strong computer skills, including Excel
  • NetSuite Software experience a plus
  • Must possess prior data entry experience
  • Ability to thrive in a fast-paced environment
  • Excellent organizational and follow up skills
  • Ability to assume workloads and work independently and as a team
  • Excellent attention to detail

*Position is Remote. Considering candidates in the Southeast U.S. including FL, NC & TX .

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement.

APPLY HERE