Data Entry Associate

Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.

Joining ExamWorks as a Data Entry Associate may be the best decision you ever make. 

We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.  

This position is 100% remote. Candidate must be available to work 8:00am-5:00pm PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.

The hourly rate of pay for this role is between $16.00-$16.50.

If you’re ready for a change, let’s hear from you!

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Gathers, organizes and prepares source documents for data entry into the appropriate system database.
  • Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters both alphabetic and numeric data from source documents into the proper system database.
  • Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
  • Follows data program security practices and procedures at all times.
  • Routinely secures information by completing database backup daily.
  • Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
  • Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
  • Perform other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE 

High school diploma or equivalent required. A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS 

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • Must have a full understanding of HIPAA regulations and compliance.
  • Must be a qualified typist with a minimum of 40 W.P.M.
  • Ability to follow instructions and respond to managements’ directions accurately.
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team -oriented environment.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Demonstrates reliability and abides by the company attendance policy.
  • Must maintain a professional and clean appearance at all times consistent with company standards.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.

Examworks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. 

APPLY HERE

Support Specialist

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States. We’re solving a massive, global problem of inefficiency in the construction industry. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com.

We are seeking a Support Specialist to join our team. In this role, your primary goal will be to oversee the day to day of the support team, ensuring that they are able to best resolve support issues in a speedy and efficient manner. You will be expected to step in and own resolution for conversations depending on the volume of work in a given day. Additionally, the role will also involve constantly reviewing our current support processes and bubbling up changes to processes and products to improve the overall support experience at Curri. 

If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customer’s toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.

Responsibilities

  • Monitor and assist the Support team to ensure they are able to provide drivers the best possible help experience
  • Own the full Support escalation process to ensure driver satisfaction and diagnose the root problem in order to prevent future escalations
  • Process driver payouts
  • Assist with Support chats and emails when needed
  • Own resolution for complicated Support conversations
  • Report bugs or other product issues to the greater Curri team
  • Help create new external help articles and maintain existing articles
  • Help create and maintain learning materials and macros for the internal Support team
  • Actively look for opportunities to improve internal processes and our Curri products
  • Act as a VOD (Voice of Driver) to provide insight and knowledge on the driver experience

Key Performance Indicators

  • 48 hour response rate for driver payouts
  • Resolve 100% of escalated or complicated driver issues 
  • Respond to all questions/assistance requests in internal support channels within SLA
  • Maintain a high Intercom CSAT score (85-90% = high)

What you need to have

  • Bachelor’s degree or equivalent work experience
  • 1+ years of experience in a customer-facing and/or high-growth environment
  • Excellent communication and interpersonal skills
  • Strong problem solving skills and the ability to independently come up with solutions
  • Ability to thrive in a fast-paced and dynamic environment
  • Familiarity with intercom platforms is a plus
  • Best in class customer service skills, experience with de-escalating situations is a plus
  • Agility and the ability to take on new challenges and responsibilities as the need arises.

APPLY HERE

Worklife Chat Specialist – EAP (Sunday- Wednesday 12am-10:30am EST)

Job Description
Fully remote role. Work anywhere in the U.S.

Schedule: Sunday- Wednesday 12am-10:30am EST.

Holiday Requirement: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday.

We are looking for high-performing individuals to deliver an enhanced customer service experience, to join our team. This team will support members as their front-door to Mental Health Wellbeing. The Chat Support Agent will be responsible for monitoring and responding to inbound messages and outbound calls to support our provider services. Our goal is to deliver an integrated experience across the breadth of RFL, Behavioral Health, Medical products, and Placement services to ensure every member and their families get the right support for their unique mental wellbeing needs. The agent will support the chat automation process to ensure the members are led to a successful service to fulfill the inquires presented. The agent will work seamlessly with the AI chatbot to deliver a combination of human interaction and AI transaction.


•Promptly responds incoming chats within the standard greeting approved timeframe.

• Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.

• Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.

• Recognizes crisis situations and evaluates for needed action to minimize risk.

• Performs appropriate research in internal databases and online to identify potential providers and resources.

• Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.

• Agent will triage calls in a in a professional and timely manner if needed.

• Communicates effectively with all internal stakeholders.

• Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.

• Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.

• Compliance with Policies and Regulatory Standards.

• Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.

• Resolves complex issues without or with limited management intervention.

• Outreach Providers to link services requested by members.

Pay Range
The typical pay range for this role is:
Minimum: 18.50
Maximum: 34.60

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

Required Qualifications
– Basic Computer Knowledge
– Proficiency in all Microsoft Office products
– 1 to 3 years of customer service experience.

Preferred Qualifications
• Associate’s or bachelor’s degree in a social, psychological
or human service field or equivalent experience preferred

• Mental health and human services background preferred

• 1-3 years of experience working in RFL/Employee Assistance Program

Education
High school diploma/GED or equivalent experience required.

APPLY HERE

Online Data Rater – US

Work Location: US, remote

Work Schedule: 10-20 hours per week

Engagement Model: Part-time, freelance, online, work-from-home

Project Duration: Continuous

Language(s) Needed: Idiomatic fluency in English

DataForce by TransPerfect is looking for remote freelance English Online Data Raters to join our team in the US.

Role Summary

As an Online Data Rater you would perform the following: review, evaluate and report on the accuracy of online search queries. This data will be used to develop and improve online search results.

You will not have a set schedule; we ask that you work 10-20 hours each week. You will be able to decide what works best for you, in some cases hours worked could vary each week, based on your availability.

In order to qualify for this role, you will need to carefully review the provided project guidelines. To ensure your understanding, you will then need to pass a test.

Job requirements

Role Requirements

  • Ability to read and comprehend English. Training materials are only provided in English
  • Ability to meet given targets
  • Ability to understand feedback and adjust accordingly
  • Must be legally eligible to work in the US
  • Must be 18 years of age or older
  • Idiomatic fluency in English
  • Must be located in the US
  • Must have lived in the US for the past 5 consecutive years
  • Reliable computer and internet connection
  • Reliable anti-virus software

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

APPLY HERE

Freelance Entertainment Writer

The Mary Sue is searching for dedicated freelance writers to expand our entertainment coverage! We’re looking for journalists/bloggers who get our intersectional feminist perspective and have significant knowledge regarding movies, TV, and pop-culture. You should have your finger on the pulse of all things entertainment news. If you’re the kind of person who loves to binge scary movies or talks about reality TV like it’s the town gossip, we want to hear from you!

We require a minimum of 25 posts per month, but we love it when people are willing to write more than that. You’ll work with our editors to cover topics as assigned on a day-to-day basis, as well as pitch your own story ideas. People who are comfortable, working independently, can work in a fast paced environment, and who have an instinctive barometer for what’s newsworthy would be excellent candidates. The ideal candidate will be able to find the aspects of any story that everyone will be (or should be!) discussing in the daily entertainment news cycle and drive the conversation forward with their unique analysis.

We’re looking to hire approximately 8 entertainment writers.

Beats we’re particularly interested in, but not required:

  • Anime
  • Reality TV
  • UK television shows
  • Horror

What are we looking for in a prospective freelance news writer?

  • Someone who’s proud to be called a feminist
  • A knack for finding unique, insightful angles for stories
  • The ability to write quickly and accurately
  • Someone eager to learn and incorporate feedback to build their writing skills
  • Familiarity with WordPress/blogging platforms and social media channels. (Mostly Facebook and Twitter, but Tumblr, TikTok, Instagram, and more are great, too!)
  • A multitasker who can consume a large amount of information in a short time
  • 1+ years previous journalistic experience
  • Weekend availability would be a huge bonus!

What do we want in addition to your resume?

  • A brief cover letter about yourself and why you’re a good fit for this role. (Why are you interested in The Mary Sue?) Please also tell us which of the above beats you already have extensive knowledge of.
  • At least two links to samples of your writing or a portfolio
  • Links to your personal website/portfolio/blog, podcasts/videos, and/or any public social media accounts you would like to share.

Pay rate: $16 to $65 USD per article depending on the length and type of story.

APPLY HERE

Content Reviewer(3- to 6-month Independent Contract)

As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.

With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest entertainment brands.

We are looking for content reviewers to analyze and evaluate WEBTOON content. As a Content Reviewer, you will review and investigate visual and written content using our Content Rating Guidelines. You must be detail-oriented, visual, and self-motivated. 

This is a remote, part-time Independent Contract role.

What we’re looking for:

  • Experience in user-generated content moderation
  • Culturally aware of trends and pop culture in United States
  • Technically savvy and able to quickly learn new systems 
  • High speed internet connection required 

WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

APPLY HERE

Electronic Records Specialist

Your career is more than just a job, it’s part of your life. Whether you’re a clinician, or non-clinical professional,  at USACS you’ll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer  career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture,  outstanding benefits and competitive compensation package is best in class.

Job DescriptionGathers, compiles, and collates patient data and records to facilitate the billing process in a document imaging setting.

Location: Remote

ESSENTIAL JOB FUNCTIONS:                                                               

  • Gathers, compiles, and collates patient data and records to facilitate the billing process in an electronic document setting.
  • Prepares collated and accurate patient data to the Electronic Records Department.
  • Follows up on missing documentation including dictation and patient records.
  • Responds to department requests for missing and /or additional information.
  • Gains familiarity of the day-to-day operations of the department and company.
  • Performs and assists with other department duties as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of and skill in using basic personal computers in a Windows environment.
  • Knowledge of medical insurance and its terminology is helpful.
  • Skill in operating various office equipment, such as a scanner and copy machine.
  • Ability to communicate in a courteous and professional manner.
  • Ability to maintain confidentiality.
  • Ability to process assigned duties in an organized manner.
  • Ability to pay close attention to detail.
  • Ability to identify research and solve problems and discrepancies.
  • Ability to perform in a multi-task environment.
  • Ability to perform basic mathematical calculations such as adding, subtracting, multiplying and dividing.
  • Ability to work overtime when needed.
  • Ability to identify emerging issues and communicate them to management.
  • Ability to exhibit leadership by demonstrating a commitment to teamwork, supporting alignment with company and department goals and objectives, assisting others to develop their knowledge of the company and department, adapting to change in a positive manner that exemplifies commitment, and working proactively with minimal supervision.
  • Ability to assist with conflict resolution by persuading others through explanation to accept a course of action and by approaching conflict from a positive viewpoint rather than a negative one

EDUCATION AND EXPERIENCE: 

High school diploma or equivalent. At least two years of computer experience. Experience in document imaging is preferred but not required.

Hourly Rate: $11.48 – $19.13

Rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description

APPLY HERE

Sr. Data Entry Specialist

From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators. CareMetx is a growing organization that has developed an industry leading patient access platform coupled with our service center team. The blend of technology and services is core to our offering for pharmaceutical manufacturers.

Job Title: Sr. Data Entry Specialist

POSITION SUMMARY:

Under the general supervision of the Supervisor and Manager, the SR Data Entry Specialist assists with leading the data entry team in day-to-day operations. While this role continues to provide exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers; The SR Data Entry Specialist is an expert in the data entry role, who leads by example and helps to support the data entry team. This role contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources. 

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Maintains effective systems to support the timely release of accurate information to diverse clients.
  • Responsible for the intake of all program specific correspondence including mail and faxed documents.
  • Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
  • Responsible for payer research and territory assignment management.
  • Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
  • Maintains and promotes a positive and professional working relationship with associates and management.
  • Complies with all appropriate program policies and procedures.
  • Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
  • Typically receives little instruction on day-to-day work, general instructions on new assignments.
  • Perform related duties as assigned.
  • Works as a subject matter expert for the data entry team, identifying and reporting trends that could impact the data entry team. 
  • Assists with onboarding and training team members who process in the fax queue, including shadowing, reverse shadowing, and quality checks. 
  • Assists with generating team reporting and team scheduling as assigned. 

Qualifications

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  1. Previous 3+ years of professional work experience in a customer service or healthcare environment.
  2. 1+ year of experience working as a data entry specialist 

MINIUMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  1. Ability to communicate effectively both orally and in writing.
  2. Strong computer application skills.
  3. Strong interpersonal skills, team player.
  4. Strong organizational and time management skills.
  5. Strong attention to detail.
  6. Adaptable and flexible to new situations.

Physical Requirements:

  • Ability to remain seated in a stationary position for prolonged periods.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and computer / laptops) may be required.
  • Good manual dexterity required to use common office equipment (e.g., computers, laptop, and mobile devices)
  • Overnight business travel required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Schedule

  • Must be flexible on schedule and hours
  • Overtime may be required from time to time

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Requirements

Ability to communicate effectively both orally and in writing.

Strong computer application skills.

Strong interpersonal skills, team player.

Strong organizational and time management skills.

Strong attention to detail.

Adaptable and flexible to new situations.

Previous 3+ years of professional work experience in a customer service or healthcare environment.

1+ year of experience working as a data entry specialist 

APPLY HERE

Digital Design Specialist (Remote w/in Florida)

Location: Within the state of Florida

This individual is responsible for developing and deploying effective, aesthetic, on-brand, and on-strategy front-end creative for website, email communications, email templates, social media graphics, and banner ads. The ideal candidate is deeply skilled with HTML, CSS and JavaScript with prior experience in email marketing and web development and ready to jump into everything from coding responsive HTML emails and executing campaigns, to developing personalized website experiences. You should have familiarity in building and executing campaigns via a Content Management System (CMS) and/or personalization tools. You are innovative, efficient and highly collaborative with a passion for exceeding goals through iterative learning.  This role is part of a high-impact, data-driven marketing team reporting to the VP, Web & Email Strategy Manager and working closely with all marketing team members.

Responsibilities

  • Develop cutting-edge, responsive custom templates, modules, web and landing pages, digital graphics, static and rich banner ads, email campaigns, and email templates.
  • Maintain best practices for email campaigns & landing pages, and make recommendations for performance optimization.
  • Gather requirements, test deliverability, prepare and deploy campaigns
  • Maintain all aspects of web usability, SEO, content, and design, while also working toward enhancing content and ensuring site optimization.
  • Manage successful and accurate deployment of all assets, to ensure campaign performance and support A/B testing projects
  • Manage to execution deadlines and maintenance
  • Troubleshoot and debug collaboratively to resolve coding and trafficking issues
  • Track early post-launch campaign activities, and resolve delivery and any performance problems related to setup
  • Be able to hand coding responsive HTML emails using HTML and CSS (standard and inline) if needed
  • Study design briefs and additional materials to determine requirements
  • Offer recommendations for best practices and efficiencies in each phase of our projects (strategy, UI/UX, design, and development)
  • Utilize strong attention to detail to create quality code based on Seacoast Bank standards.
  • Give realistic estimates of work and deliver on those timelines.
  • Proactively identifies, troubleshoots, and addresses issues as they arise.
  • Assists in project planning
  • Organize the digital ecosystem that houses our owned and purchased touch points
  • Monitor ADA compliance and ensure digital designs are aligned with usability, accessibility, and web standards.
  • Monitor KPI metrics and report out on project successes and areas for improvement.

Qualifications

  • Bachelor’s degree
  • 3+ years of web design and front-end web development, including debugging skills
  • 3+ year email deployment and coding experience
  • 3+ years graphic design experience
  • Advanced Level HTML, CSS, jQuery, Javascript, JQuery, JSON, Bootstrap, API’s
  • Advanced experience with WordPress, Hubspot, Drupal or equivalent
  • Experience with marketing automation and email platforms
  • Knowledge of email HTML code standards and ability to troubleshoot rendering issues in a wide array of configurations
  • Familiar with A/B testing methodology
  • Exceptional attention to detail; capable and confident problem-solving skills
  • Proven ability to meet deadlines with effectiveness, accuracy, and efficiency
  • Proficient with design software and technologies – Adobe Suite, PowerPoint, etc.
  • HubL, SEO, Google Analytics, LuckyOrange/CrazyEgg, and SEMRush knowledge preferred
  • Knowledgeable in modern web best practices, including responsive layouts and mobile-first web design, with a willingness to research and learn new practices.
  • Knowledge of best practices email marketing – email distribution, dynamic content, testing methodologies, deliverability, performance metrics, CAN-SPAM laws, list segmentation, and database hygiene
  • Understanding of ADA compliance requirements and testing
  • Effective communicator
  • Shows initiative and accountability

APPLY HERE

Accounts Receivable Representative, Billing and Collections

Providence St. Joseph Health is calling an Accounts Receivable Representative to work remotely within our footprint states: AK, CA, MT, NM, OR, TX and/or WA.


ReqID:
 195435

Job Category: Billing/Collections

Schedule: Full time

Description

Providence St. Joseph Health is calling an Accounts Receivable Representative to work remotely within our footprint states: AK, CA, MT, NM, OR, TX and/or WA.

In this position you will utilize Epic to review and satisfy billing edits, charge information, private or government insurance benefits, and other related information from multiple billing and documentation servers (for multiple hospitals, clinics and insurance companies) while resolving account balances and removing barriers to cash flow. Ensure appropriate use of adjustment codes and activity codes to allow for appropriate workflow and trending. Proactively identify opportunities to improve business results and/or to alert business units of trends, anomalies or health plan rules and decisions, etc. that need attention. Escalate unresolved issues appropriately, quickly and recommend solutions to minimize future problems. Must be able to meet primary productivity and performance standards. Make appropriate decisions on account activity consistent with approved authority levels.

Required qualifications:

  • 2 years of experience in automated, computerized account follow-up system in a hospital setting, health insurance claims processing or medical office.

Preferred qualifications:

  • Coursework/Training in College level coursework.
  • Epic experience.

Salary Range by Location

NorCal (Napa, Sonoma)

Min: $22.69, Max: $35.34

Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)

Min: $20.22, Max: $31.50

Oregon (Hood River, Medford, Seaside)

Min: $18.08, Max: $28.17

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $17.26, Max: $26.89

Montana

Min: $15.62, Max: $24.33

Texas/New Mexico

Min: $14.80, Max: 23.05

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

APPLY HERE

CV UNDERWRITING ASSISTANT- AZ

Supports the Underwriting team in reviewing quotes, new business submissions, endorsements and renewal policies for eligibility.  Executes on the instructions of an underwriter to obtain additional information or take specific actions on a given risk. 

Key Responsibilities:

  • Performs pre-underwriting reviews of new and renewal business to determine completeness
  • Documents observations made during pre-reviews of files to assist underwriters
  • Assists underwriter by reviewing fleet accounts to determine if all required information is provided
  • Completes fleet pre-reviews and set up the fleet underwriting tool   
  • Declines submissions which are significantly outside of underwriting guidelines  
  • Amends or updates quotes based on instructions of underwriters  
  • Completes renewal pre-reviews and may approve renewal referrals within authority  
  • Reviews inspection reports and determines if additional underwriting review is required as well
  • Produces written correspondence to be sent to agents and customers for compliance purposes 

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

  • High school diploma or equivalent
  • 1+ years of experience as an Underwriter Assistant

Certificates, Licenses, Registrations

  • None

Functional Skills

  • Ability to establish and maintain relationships
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Effective verbal and written communication skills
  • Ability to effectively use computer-based underwriting systems to manage workflow
  • Strong attention to detail, organizational skills, and timeliness
  • Strong customer service skills, ability to handle multiple tasks and work in a fast-paced environment
  • Professional phone etiquette and interpersonal skills 

National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $37,000.00 – $55,500.00 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

JOB REQUIREMENTS

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• On-site Fitness Center (Cleveland and Dallas offices)
• Subsidized parking (Cleveland office)

APPLY HERE

Peroptyx US Maps Evaluator

About the Role

Power up your pins to improve online mapping for your town, city or country.

We are looking for people who understand the importance of accurate directions.  You valued this when you traveled and explored new places in the past.  This is an opportunity to bring your experience to online maps today. For big adventures or just getting home from work safely, online maps are every traveler’s best friend.

Things get solved if you get involved!  Join our online Community today and get paid to be part of something unique by improving the relevance of the most widely used online map services.

Evaluator Attributes

  • Resident-In-Market: You will need to be living in your market for the last five years.
  • Self-starter: Working remotely requires the self-discipline to stick to a schedule and get work done, despite the distractions of a home or mobile office.
  • Web-savvy: Being adept at navigating the web, with good research skills to find the right information in a timely way.
  • Assessment ready: You will need to complete and pass online exams based on use-case requirements to qualify as an evaluator.



Apply today and you could become a Peroptyx Evaluator using your local insight and knowledge to make routes more accurate, faster & safer.

APPLY HERE

Customer Success Associate, Renewals

Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world. 

Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition’s Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.
 
Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.

Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage. 

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and  2023, and one of Fast Company’s Most Innovative Companies in 2022.

About the Role

We are looking for motivated candidates who thrive in a high growth environment to join our customer success team focused on Renewals. Candidates in this role will be accountable for providing the highest level of customer support and service to our existing customers (which include both insurance brokers quoting on our platform, as well as to our policyholders). We believe 100% that if our customers win, we win. Ideal candidates for the role will have demonstrated experience effectively finding a solution to customer needs in an intricate, rapidly growing business – from basic company and product education, to administrative and transaction assistance. Pair that with an incredibly positive attitude and a drive to help others, then you’re someone we’d love to speak to!

This is a remote position that can be based anywhere in the USA.

Responsibilities

  • Answering to inbound questions and requests from prospective and current customers over online live chat, e-mail, and (much less frequently) by phone
  • Ensuring current customers receive the assistance they need from Coalition’s sales, security, insurance, and claims teams
  • Partnering with Territory Renewal Leads to ensure appropriate prioritization and focus is given to upcoming renewals
  • Effectively maintaining queues and work dashboards to answer customers on a timely basis
  • Educating customers on Coalition’s product, as well as how to use both our online quoting platform (for brokers) and cybersecurity platform (for insureds)
  • Performing administrative insurance functions to keep our growth engine humming
  • Working with the rest of the Coalition team to implement organizational and product changes that mitigate customer pain points

Skills and Qualifications

  • Prior experience in a customer support/customer service role or a strong desire to learn
  • Excellent interactive and communication capabilities, both written and verbal, especially in customer-facing roles
  • Resourceful, enthusiastic, and desire to operate in a start-up environment – if you’re looking for an opportunity to learn and expand your skill set, this is the place!
  • Incredibly positive attitude – attitude overcomes all!

Perks

  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
  • Competitive compensation and opportunity for advancement
  • Coalition’s individual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $40,000 – $55,000, and your recruiter can share more on target salary for your location during the interview process.

APPLY HERE

Customer Success Quality Lead

Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

The Quality Lead plays an integral role within the Customer Success organization and will report to the Manager of CS Training & Special Projects. This role is responsible for developing, implementing, and managing the Customer Success quality programs, procedures and systems that ensure we provide exceptional service to our patients. The Quality Lead will be expected to become an expert in all key Customer Success processes and build strong quality protocols and development programs to ensure the highest measures of quality and consistency.

The right candidate is a fast learner and self-starter who truly cares about the customer experience and is excited by a highly dynamic environment with constant change.

In this role, you will:

  • Foster an environment of delivering a premium customer experience through our CS Specialists who serve our patients via email, SMS, live chat, and social media interactions
  • Develop and manage a robust and comprehensive Quality Assurance program that can be scaled as the team grows. This program includes the process creation of compliance audits for quality, accuracy, and adherence to outlined standards. This program must measure and maintain quality standards through identified KPIs, which are tracked weekly at a team and individual level
  • Identify and implement QA best practices to drive improvements to customer interactions and experiences
  • Lead day-to-day quality activities to support the development and growth of the CS Specialists, including the delivery of clear and actionable feedback and individual coaching
  • Collaborate with CS Leadership Team to develop action plans to improve KPIs, support implementation of process changes, track and evaluate success of process changes, and communicate results of changes to key stakeholders
  • Manage internal documentation of processes and policies to ensure CS Specialists have access to updated information on workflows and best practices
  • Assess training needs based on QA findings and develop recommendations on how best to address identified gaps
  • Participate as an active member of the CS Leadership Team and as the subject matter expert and thought leader in quality management and improvement
  • Continuously explore emerging trends in quality and customer experience to make recommendations to our business

You will be successful if you have:

  • 3+ years of experience in a Quality Assurance role within a customer service department and/or sales environment with emphasis on quality improvement
  • Outstanding customer service skills and dedication to providing exceptional customer care
  • Impeccable attention to detail and strong analytical skills
  • Superior written & verbal communication and comprehension skills
  • Strong Powerpoint and Excel skills
  • High level of professionalism and strong presentation capabilities
  • Maintains an upbeat and enthusiastic attitude, even under pressure
  • Must be able to effectively communicate with people at all levels

You will love working at Curology because:

  • Competitive salary and equity packages
  • Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
  • $75 WFH stipend (remote employees) 
  • Home office setup stipend (remote employees) 
  • Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
  • 11 company observed holidays
  • Additional holidays: Curology days off (1 per quarter), 1 annual floating holiday (employee’s choice), and Gratitude Week (employees take the full week of Thanksgiving off; business critical teams observe different days)
  • Paid parental leave
  • Employee donation matching program   
  • Company-sponsored events 
  • Free subscription to Curology or Agency
  • The base salary for this position will be between$57,000 to $80,000 depending on your experience, skillset, and geographic location.

Our mission is simple: to make personalized skincare accessible and convenient for all. Awarded #3 for 2021 Best Workplaces in the Bay Area and 2021 Forbes #4 Best Startup Employers, Curology is a leader in direct-to-consumer eCommerce and has been featured in Vogue, Allure, Harper’s Bazaar, and Business Insider. Our core values are: Accountability, Team First, and Inclusivity.

APPLY HERE

Social Engagement Supervisor

There are more ways to win, here at FanDuel. We’re willing to bet on it.

THE ROSTER…

At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

WHO WE ARE…

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.

Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

THE POSITION: 
Our roster has an opening with your name on it

We’re looking for an operational leader help coach FanDuel’s social media support team to victory. This Supervisor will be responsible for growing and supporting a team of frontline agents dedicated to engaging with FanDuel customers across all social media platforms and FanDuel products. In this role, you will be tasked with delivering experiences over social media that are not just industry-leading, but truly wow and excite the social sports fan during the moments that matter.  This Supervisor will be leading a team representing the FanDuel brand in both public and private conversations, so he or she is expected to embody the FanDuel principles and serve as a trusted mentor to others – ensuring we live up to our brand standards.  He or she will be an advocate for our customers, helping our them find solutions to their needs with minimal friction, as well as an advocate for our frontline agents to make sure their voice is heard, and they are best equipped to deliver excellent service.

THE GAME PLAN:
Everyone on our team has a part to play

  • Coach, manager and develop customer operations agents and leads responding to our growing community of avid sports fans through social media channels ensuring all issues and inquiries are rapidly resolved to maximize customer satisfaction and strengthen FanDuel’s brand reputation
  • Quarterback escalated, complex, and time-sensitive issues, making sure they are escalated to the proper channels when necessary
  • Be a master of the FanDuel brand voice and digital media etiquette, coach others to support our brand in a highly public channel
  • Responsible and accountable for team’s performance, including analyzing Social KPIs to ensure required support volume and quality of interactions are met
  • Identify opportunities for operational improvements and develop solutions
  • Train agents on standard policies and procedures, while coaching them to think creatively and passionately about ways in which we can make every user interaction meaningful and provide the best gaming experience possible
  • Serve as a subject matter expert on our internal systems; help to review accounts, troubleshoot bugs, and resolve issues
  • Conduct performance appraisals and develop employee improvement plans
  • Represent the voice of our customer, providing user insights and trends to all areas of the business including Product, Marketing, and Operations
  • Work closely with cross-functional partners in Marketing and Operations to ensure FanDuel delivers timely operational messages to our customers, in the appropriate tone and voice for our brand
  • Assist with team recruitment and onboarding process.
  • Assume additional responsibilities during periods of high volume and as assigned or requested.
  • Work cross-functionally with other departments to support various business needs

THE STATS:
What we’re looking for in our next teammate

  • Minimum of 3 years of experience in a customer facing role
  • Experience delivering customer support via social media and social media management platforms such as Social Studio, Khoros, or Sprinklr
  • A passion for mentoring and inspiring others to reach their full potential with 1+ years of direct experience
  • Ability to work in a fast-paced, ever changing working environment with a lot of ambiguity
  • Availability to work flexible hours that include nights and weekends
  • Excellent communication skills with an emphasis on writing
  • Empathy, curiosity, humility and flexibility
  • Thorough knowledge of sports and gaming and FanDuel products
  • Strong operational mindset, with a proven ability to persevere, problem-solve, and think creatively while focusing on overall quality of work
  • Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies
  • Preferred:
    • Associates or Bachelor’s degree in a related field
    • History of building and managing large, high performing agent teams – both virtual and non-virtual
    • Proficiency utilizing ticketing/CRM software, such as Salesforce or ZenDesk
    • Proficiency in data gathering and analysis

PLAYER CONTRACT:
We treat our team right

  • From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
    An exciting and fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship and professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs and platforms

The applicable salary range for this position is $50,000 to $68,200 which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may also be eligible for short-term or long-term incentive compensation.

APPLY HERE

Campaign Manager – Paid Search & Shopping

This role is remote and open to any location. Two to four weeks of on-site training in our Dallas office will be required within the first 90 days of employment.

As a Campaign Manager, you will play a pivotal role in our company’s growth and success by leveraging your expertise in paid search to drive traffic and sales. We value practical experience and results over certifications, recognizing that the ability to align advertising strategies with business needs is what truly matters.

Base salary starting at $80,000 – $100,000 per year.

YOU WILL:

  • Manage and monitor budgets, pacing, and bid adjustments for paid search and shopping campaigns.
  • Conduct audits of paid search and shopping campaigns to identify optimization opportunities, including new keyword options, irrelevant search traffic, and landing page inconsistencies.
  • Own product feed optimization for Google and Bing Merchant Centers.
  • Partner with merchandising and product development teams to optimize product listings.
  • Assist in budget allocation decisions on channel and product category levels.
  • Develop reports and dashboards to measure performance of all digital marketing efforts.

ESSENTIAL REQUIREMENTS:

  • Proven experience in managing paid search campaigns
  • Ability to effectively manage and allocate large budgets
  • Excellent written communication skills
  • Thorough and vigorous management of details
  • Strong analytical ability to gather insights from data and make data-driven decisions

PAY, BENEFITS, PERKS & DETAILS:

  • Full time, exempt position
  • Competitive salary plus annual performance-based bonus
  • Opportunities for rapid career and compensation growth
  • Health, dental, and vision insurance coverage
  • Generous paid time off plus paid holidays
  • Maternity/Paternity benefits
  • Annual scholarships and ongoing career development opportunities
  • Discounts on furniture and shipping services
  • Gym membership reimbursements
  • Newly constructed office and distribution center

This role is remote and open to any location. Two to four weeks of on-site training in our Dallas office will be required within the first 90 days of employment.

Who are we? Zuri is a modern furnishings company founded in Dallas, Texas. We opened our first showroom in 2006 and have grown to a nationwide brand through ecommerce. Our business is founded on bold and unique designs for a modern era. Bonus points if you’ve seen one of our billboards. Come be a part of our growing team!

APPLY HERE

Academic Designer/Editor, Literacy/Grades 3-6

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. 

How can you make an Impact?

We are looking for Academic Designers for grades 3-6 for our Literacy program.  This is a fantastic opportunity to help build our future Literacy program!

It will be filled as a Project Status Worker (PSW) designation. These roles are remote, and candidates can reside anywhere within the United States.

Academic Designers are content and curriculum experts. They assemble high-quality content based on specific product requirements for programs and understanding the solution design. They collaborate with the Academic Design team as well as Product Managers to help develop the solution design (both conceptualization and implementation). 

What you will be doing:

  • Planning and developing content (including learning objectives, scope/sequence, tables of contents, lessons, videos, and teacher resources) for teacher and student materials–including print, digital, and media projects
  • Assisting in the development of prototypes, exemplars, guidelines, project proposals, and project scope documentation, as needed
  • Acting as point of contact between vendors, internal engineering teams, and Academic Design teams  
  • Demonstrating a strong understanding of elementary (Grades 3-6) Reading/Language Arts and English Language Development pedagogical issues
  • Producing accurate, error-free, high-quality products that meet curriculum standards (including CCSS and other state standards), project scope, and market requirements and that display appropriate content, reading level, grammar, and style
  • Providing feedback to the work of colleagues and vendors
  • Problem solving – identifying risks related to an assignment and ensuring they are solved, including suggestions to improve processes
  • Staying up to date on emerging educational/curriculum trends, educational technology, and research within the literacy field

 What you need to be considered:

  • A Bachelor’s degree, preferably in elementary education, literacy, linguistics, or related field
  • 2+ years of experience in literacy curriculum development and educational publishing with a focus on Grades 3-6
  • Highly organized, goal-oriented, and collaborative
  • Attention to detail and commitment to accuracy, quality, and on-time delivery
  • Knowledge of appropriate industry and subject-area content development practices, content standards (such as CCSS, B.E.S.T., and TEKS), and academic and pedagogical trends
  • Displays and acts with initiative, integrity, and professionalism
  • Excellent verbal and written communication skills, which include a thorough command of the English language, spelling, writing, and grammar and a strong attention to detail
  • Effective organizational and time management skills; productive, efficient work habits and the ability to prioritize, multitask, and exhibit flexibility
  • Understands digital learning, including authoring systems, accessibility, and testing
  • Diverse computer skills, expert-level in MS Office suite, proficiency with Adobe Acrobat, Smartsheet and K4/InCopy markup

Preferred:

  • Teaching experience an advantage
  • Experience building accessible content in digital authoring systems is a plus

The pay range for this position is between $57,000 – $70,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.  Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered.

APPLY HERE

Editor, Banking

Red Ventures is looking for a banking editor to join our Bankrate team. In this role, you’ll be responsible for contributing to and executing on our strategy for delivering impactful consumer banking content as relates to savings accounts, checking accounts, CDs, money market accounts, fintech and more using SEO and editorial best practices to edit articles that are highly visible on organic search and a variety of other digital channels.

As an editor, you will be responsible for assigning content, updating existing stories, editing articles from both staff and freelance writers, and collaborating with the editorial and SEO teams on content creation. The ideal candidate will be a capable editorial people leader who has solid editing skills, a knack for keeping up with what’s trending in the personal finance category, and a passion for creating content that helps consumers.

What You’ll Do

  • Identify, pitch, assign and edit consumer banking stories that rank highly on search
  • Edit 120-140 pieces of consumer-banking-oriented content per month
  • Stay up to date on banking industry news and trends to detect emerging content opportunities
  • Update existing content (guides, comparisons, news, etc.) for timeliness and accuracy
  • Edit internally and externally produced content for AP style, brand voice and tone
  • Check story drafts for errors, typos and linking opportunities
  • Work with the editorial and SEO teams to make frequent updates to key transactional URLs
  • Mentor and manage a group of writers/reporters and coach them on best editorial practices and content planning
  • Work closely with SEO analysts to identify priorities and execute a content strategy

What We’re Looking For

  • 2+ years of writing/editing experience within consumer banking categories
  • Experience managing/coaching in-house reporters/writers
  • Excellent research, writing and editorial skills, with the ability to effectively communicate edits to writers
  • Expert knowledge of the retail banking and savings space
  • Excellent project management and communication skills
  • Experience meeting tight deadlines while working independently to manage multiple projects
  • Ability to adapt quickly to shifting priorities while keeping up with fast-paced content creation processes
  • Ability to edit content based on SEO concepts and best practices
  • Ability to grasp the voice, style and tone of the Bankrate brand
  • Demonstrated ability to work closely with a team and individually as needed
  • Experience with AP Style

Compensation

  • Cash Compensation Range: $70,000-$102,000*
  • *Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

APPLY HERE

News Editor

The Real Deal’s editors oversee content on TheRealDeal.com and in our monthly magazine. Editors work with reporters on a day-to-day basis to perfect the content and copy of news articles and features.  The Real Deal looks for editors to be newsroom leaders, capable of assigning stories and guiding journalists through the reporting process. Editors must have excellent editorial judgement, strong communication skills, and flawless grammar.

This role will work closely with the New York team, focusing on reporters on the commercial real estate beat.

This role will focus on The Real Deal’s monthly magazine, spearheading the assignment, oversight, and editing of features, profiles and investigations for our flagship product.

Job Responsibilities:

Assign and edit articles for TheRealDeal.com and the magazine, ensuring that they are accurate, well-written, and meet the publication’s standards for quality.

Manage and work closely with multiple reporters, providing guidance and feedback on their stories.

Manage the production process, ensuring that articles are published in a timely and efficient manner.

Stay up-to-date with the latest trends and developments in the real estate market and industry, and assign stories accordingly.

Monitor the website’s traffic and engagement metrics, and use the data to inform editorial decisions.

Foster relationships with industry experts, sources, and readers to ensure that the publication remains relevant and well-informed.

Job Requirements:

Excellent writing and editing skills

Strong communication skills and management ability, with a track record of fostering positive relationships with journalists, sources, and readers.

Deep understanding of the practices and ethics of business journalism

5 years of experience as an editor, with a proven track record of producing high-quality editorial content

Knowledge of the real estate market and industry, including current trends and developments

Demonstrated ability to manage multiple tasks and projects in a fast-paced, deadline-driven environment

Familiarity with digital media and experience using content management systems.

Bachelor’s Degree

Master’s Degree in Journalism is preferred, but not required

$80,000 – $95,000 a year

Who We Are:

The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels. We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.

Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.

As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics – a plugged-in news outlet that is read by the entire industry.

APPLY HERE

Senior Coupon Content Marketer

Upfeat is on a mission to be the leader in providing customers with the best deals when they are shopping online. By bringing together the right technical expertise and business acumen, we are in 5 global markets and we have teamed up with 20 partner sites. We are proud to have 40 million unique users, and we’re just getting started!

We have built an open, collaborative remote-first environment and we love to learn and experiment with new ideas and technologies. We are proud to appear for a second consecutive year in the Globe and Mail Report on Business of Canada’s Top Growing Companies. In addition to being ranked in the Deloitte Technology Fast 50™ program, and recognized on the Deloitte Technology Fast 500™.

Job Summary

As a Senior Coupon Content Marketer, you will be responsible for the internal management of key retailer accounts from a promotional and editorial content standpoint. Your main focus will be on understanding these stores in detail, monitoring their offers and coupon codes, and ensuring our retailer pages are updated with the best content. You will need to become an expert in shopping at these stores and stay updated on their patterns, common offers, and release events. Your role will involve collaborating with the editorial and promotional teams to enhance page content, improve rankings, and maximize user engagement. Attention to detail, strong research skills, and a passion for saving money are essential skills for success in this role.

Join us at Upfeat as we revolutionize the world of online shopping and enhance the consumer experience. Apply today to embark on an exciting journey of growth and innovation!

REQUIREMENTS

Main Responsibilities

  • Reviewing retailers websites and promotional pages for new coupons and deals
  • Staying updated on competitors’ pages and identify missing content on our retailer pages
  • Familiarizing yourself with store patterns, common offers, and coupon or deal release events. 
  • Working with internal database tools to record store patterns, common offers, and coupon or deal release events
  • Utilizing data analytics tools to track and measure the performance of promotional content, identify opportunities for improvement, and make data-driven recommendations.
  • Assisting in the development and execution of A/B tests and experiments to optimize page content, improve conversion rates, and enhance the overall user experience.
  • Keeping up to date with industry trends, advancements in online shopping technologies, and emerging couponing and deal-finding techniques.
  • Reviewing and optimizing page content for accuracy, relevance, and quality
  • Working with the SEO team to improve meta titles and descriptions to increase click-through-rates
  • Monitoring and responding to changes in page ranks and traffic
  • Ensuring that category pages for merchant promotions are being properly managed
  • Testing new promos for popular brands and optimizing their placement on our retailer pages 
  • Ensuring that our current on-page content is accurate and up to QA standards

Qualifications:

  • 3+ years working in the deal expert or coupon content space. Some comparable industries may be acceptable
  • 1+ years experience with SEO optimization and content creation or content management. Can include familiarity with SEO tools, Google Trends, and other research tools
  • Demonstrated expertise in deal-finding, couponing, and online shopping
  • Proven ability to analyze data, identify trends, and make data-driven decisions
  • Experience in the e-commerce industry or online retail space, with a solid understanding of online shopping trends, consumer behavior, and the competitive landscape in relation to coupons and deals
  • Excellent command of written English, enabling you to create engaging content
  • Exemplary attention to detail and thoroughness to ensure accuracy in every task

Nice to Have:

  • Experience with low-code and no-code tools such as Zapier, Power Automate, and AirTable 
  • Experience with AI technologies, such as OpenAI, machine learning, or natural language processing, is a plus
  • Ability to effectively prioritize and manage multiple tasks in a fast-paced, deadline-driven environment while maintaining a high level of attention to detail.
  • Impressive typing speed (words per minute)

  • APPLY HERE

Care Squad Agent

While people examine the labels on everything they eat, they don’t know a thing about the air they breathe. We’re here to change that with thoughtful, insightful air-pliances that help bring cleaner, healthier air to every home. If you don’t need any convincing on why this mission matters…great. You’re one of us already at Mila.

As a member of our beloved Care Squad, you’ll have the opportunity to make a meaningful impact on how families everywhere live — and breathe. In this role, you’ll work closely with customers around the world and be someone who can identify with 2 (or 3!) of the following:

  • Part community manager/part social media support – you speak social and understand how to connect with customers on a 1:1 level as well as a 1: many scale
  • Sales/Ops Whizzes – You pride yourself on being the ultimate product expert while being able to balance it out with helping address a customer’s core questions/needs.
  • Tech Savvy – you appreciate the role good, thoughtful tech can play in someone’s life … and love being the person to show them how to achieve that!

Key Responsibilities

  • Answer inquiries in a timely, clear, and thoughtful manner.
  • Work collaboratively with other squad members and cross-functional teams to be able to communicate knowledgeably across a multitude of areas including: shipping, operations, and product.
  • Become the ultimate product expert with the ability to address both routine questions, while navigating more complex inquiries and escalating as needed.
  • Ability to work a flex schedule that includes weekends.

Key Qualifications

  • 2+ years in customer service, operations, or related fields.
  • Excellent grammar and writing skills — bad grammar drives you nuts, and you write effortlessly and communicate clearly (native-level fluency is a must).
  • A love for tech and making lives healthier— explaining how tech works comes naturally to you, and you enjoy introducing new solutions to your family and friends.
  • Attention to detail and a love for processes — both building and improving on them. Nothing slips through the cracks under your watch!
  • Empathy — most importantly, you care, and treat every customer/interaction with respect and an infectiously positive attitude.
  • Experience using Google Sheets, Zendesk, and Slack

We’re a 100% distributed team, and you should be comfortable working virtually, primarily on PDT.

Last but not least, your personality is just as important as your skills. You will be representing our brand in every customer interaction. We build thoughtful products and strive to be a thoughtful company. Your role will demonstrate that same thoughtfulness, empathy and attention to detail in every customer interaction. People buy our products for the health of their loved ones and we take that seriously — we embrace personalized notes and building long-lasting relationships with our customers. On the flip side, our brand is young, fun and sorta quirky. We speak to our customers like friends so your emojis and giphy skills must be second to none. You have full authority to make them laugh. 🙂

APPLY HERE

Senior Accounts Payable Specialist

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role:

Veeva is seeking a detail-oriented Senior Accounts Payable Specialist to join the Finance team. As a part of this position, you will be working closely with internal and external customers to resolve any questions, concerns, or disputes and ensure accurate and timely payments of our vendor invoices and our employee expense reimbursements. This role requires critical thinking and the ability to work cross-functionally with all departments throughout the organization to drive overall process improvements that promote scalability. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer service as the number one priority.

What You’ll Do

  • Provide excellent, timely customer service
  • Accounts Payable and Employee Expense system(s) subject matter expert with the ability to solution and train users on processing systems  
  • Work closely with key stakeholders to help improve overall processes, drive efficiency, and ensure compliance with internal controls
  • Ensure all invoices and expense reports are entered and/or uploaded into the system timely
  • Prepare and process all outbound payments
  • Responsible for researching and resolving invoice discrepancies while working and communicating with internal and external customers
  • Reconciling and administering the company credit card program 
  • Prepare AP accruals and account reconciliations to support month end
  • Prepare annual 1099 formsAssist with annual audit reviews

Requirements

  • 5+ years of experience in an Accounts Payable role, including employee expense processing
  • Advanced understanding of AP aging and/or account reconciliation process
  • Proficient in data entry with strong attention to detail and accuracy  
  • Experienced with MS Excel, Google Docs, and ERP software
  • Confident decision maker with the ability to identify issues and action resolution
  • Excellent time management and prioritization skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Must have highly developed written, verbal, and interpersonal communication skills

Nice to Have

  • Experience working with NetSuite, Coupa, Concur, and SalesForce.com 
  • Software or SaaS Accounts Payable experience
  • Knowledge of 1099 preparation

Perks & Benefits

  • Flexible PTO and Work from Anywhere Policy
  • Allocations for continuous learning & development
  • Annual budget to donate to the non-profit of your choice
  • Healthy lunches and/or snacks are provided in the office every day

APPLY HERE

Revenue Cycle Representative-ASC

Surgical Notes is hiring for a Revenue Cycle Representative to assist with timely follow-up and collection on our clients’ third party payor accounts receivable. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude. 

Reports to: Revenue Cycle Manager 

Responsibilities: 

  • Work through book of AR and develop plan for maintaining proper coverage on all accounts. 
  • Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts 
  • Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim. 
  • Obtain pre-authorizations as needed. 
  • Work tickler accounts daily to ensure overall health of client accounts receivable. 
  • Review and address correspondence daily, including emails from clients 
  • Identify trends and inform client lead/manager, as appropriate 
  • Escalate issues to client lead/manager, as appropriate 
  • Other responsibilities as assigned. 

Role Information: 

  • Full-Time 
  • Hourly 
  • Non-Exempt 
  • Eligible for Benefits 
  • Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds. 

Job Requirements 

Required Knowledge, Skills, Abilities & Education: 

  • Minimum of one year’s experience working with a healthcare provider or an Associate’s Degree in Healthcare Management, Business Management or a related field 
  • Experience with medical billing 
  • Proficient with MS Outlook, Word, and Excel 
  • Ability to work independently and as part of a team 
  • Strong attention to detail and speed while working within tight deadlines 
  • Exceptional ability to follow oral and written instructions 
  • A high degree of flexibility and professionalism 
  • Excellent organizational skills 
  • Strong interpersonal and persuasive abilities in order to secure accurate and timely payment from patients 
  • Ability to work in a fast-paced environment 
  • Outstanding communications skills; both verbal and written 
  • Positive role model for other staff and patients by working with them to promote teamwork and cooperation 
  • Ability to apply commonsense understanding and logic in day to day activities. 

Preferred Knowledge, Skills, Abilities & Education: 

  • Experience with healthcare billing and collections 
  • Experience working in an Ancillary/Ambulatory Surgery Center (ASC) 
  • Paragon and/or athenahealth experience 
  • Strong Microsoft Office skills in Teams 
  • A working knowledge of IPAs and health plans is required. 
  • Comfortable with electronic and manual payor follow-up. 
  • Able to quickly identify trends and escalate, as appropriate. 
  • Ability to read, analyze and interpret insurance plans, financial reports, and legal documents. 

Physical Demands: 

  • Sitting and typing for an extended period of time 
  • Reading from a computer screen for an extended period of time 
  • Work environment of a traditional fast-paced and deadline-oriented office 
  • Working closely with others 
  • Frequent verbal communication, primarily over the phone, and face-to-face interaction 
  • Working independently 
  • Frequent use of a computer and other office equipment 
  • COVID-19 vaccination required 

Key Competencies: 

  1. Communication 
  2. Attention to detail 
  3. Responsiveness 
  4. Customer Service 
  5. Execution 

Compensation Information

  • $20-$23 hourly depending on qualifications and experience

US Pay Ranges

$20—$23 USD

APPLY HERE

Remote Customer Service Chat

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty. From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8 am – 12 am Monday through Friday, 8 am – 8 pm on Saturday and 9 am to 6 pm on Sunday. 

What You’ll Do

  • Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
  • Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
  • Exceed customer satisfaction, efficiency metrics and issue resolution targets
  • Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
  • Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
  • Demonstrate negotiation and conflict management skills and maintain professional composure
  • Demonstrate excellent verbal and written communication using multiple channels and platforms.

What You’ll Need

  • Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
  • Resourcefulness & ability to independently problem solve
  • Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
  • Excellent relationship building skills with a passion for helping others
  • Strong organization and multi-tasking skills
  • A successful track record working in a high-volume environment
  • Regular and reliable attendance
  • Equivalent customer-facing work experience. 
  • Excellent written and verbal communication skills
  • Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

  • Hourly Pay rate: Starts at $15.60 an hour with a cost of living adjustment and tenure based increases as early as 6 months. 
  • Quarterly performance bonus of up to $2,200
  • Referral Bonus of $500 per eligible referral

Benefits:

  • Health, Vision and Dental Insurances (coverage starts on Day 1!)
  • 401(k) with company match up to 4%
  • Paid Time Off  (start accruing time immediately)
  • 7 Paid Federal Holidays and 1 Floating Holiday
  • Paid / Unpaid Parental Leave options
  • Eligible Tuition Reimbursement (up to $5,250)
  • Wayfair Employee Discount
  • Volunteer Day for Community Service (Paid Day Off)

APPLY HERE

Donor Services Gift Processor

Job Details

Description

The Donor Services Gift Processor will receive, and process transactions delivered to the regional donor services from chapters.

Responsibilities:

Essential functions and responsibilities include, but are not limited to:

  • Enter transactional data into donor databases by manual and automated processes.
  • Review source documents and interpret proper revenue coding.
  • Configure external data from various sources for entry into donor databases.
  • Communicate with chapter staff and internal departments to investigate transactions with incomplete data to ensure proper revenue allocation.
  • Ensure data used for delivery to external vendors is accurate.
  • Assist in the development and documentation of department procedures for proper revenue allocation.

Qualifications:

  • High School diploma required. Associate’s degree or higher preferred.
  • One year of work experience in data processing environment required.

Knowledge, Skills and Abilities:

  • Working knowledge of relational database systems
  • Experience with a Customer Relationship Management (CRM) system
  • Experience with Team Approach and Luminate Online preferred
  • Proficient in MS Office Suite, especially with MS Excel
  • Strong analytical and problem solving skills
  • Excellent written, verbal, and interpersonal communication skills
  • Excellent organization skills
  • Self-motivated, self-starter and detail-oriented with the ability to manage multiple assignments simultaneously; strong interpersonal communication skills and ability to work quickly with direction and without close supervision
  • Team oriented

Location: US Based Remote

Full time of Part time: Full Time

Grade: 503, estimated hourly pay $23-$26

Reports To: Sr. Donor Services Gift Processor

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer’s and all other dementia – by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website www.alz.org/jobs to find out more about who we are and why we’ve been recognized as a Best Place to Work every year since 2010!

APPLY HERE

Get paid to review and respond to legal cases.

Earn extra money by becoming an OnlineVerdict juror. You will review interesting legal cases from the comfort of your home, provide feedback through an online questionnaire, and be paid well for your time.

OnlineVerdict provides online case review and juror feedback services to attorneys. Case information is summarized and presented to qualified jurors in the venue where the case was filed. Juror feedback is then used by the attorneys to discover the strengths and weaknesses of their case, the possible settlement value, and general attitudes and opinions about their case facts. This information allows attorneys and legal professionals to make better decisions about trying, mediating and settling their legal disputes.

  • Intellectually stimulating opportunity to be a mock juror and decide real cases
  • Earn additional money working from home – students, housewives, retirees, self- employed and professionals needed!
  • Minimal prerequisites to qualify (e.g., U.S. citizen over the age of 18)
  • Choose which cases you want to review
  • No long-term commitment

APPLY HERE

Become an EJuror

We’re glad to see you are interested in becoming an “eJuror.”

There are no charges or costs for signing up to be an eJuror. There is also no guarantee that there will be cases for you to complete once you sign up. Cases are assigned based upon availability from attorneys, where you live (your residence), and your demographic details.

Just like actual jury service in the United States, to qualify as an eJuror, you must:

  • be at least 18 years of age;
  • be a citizen of the United States;
  • be of sound mind and good moral character;
  • be able to read and write;
  • have never been convicted of a felony; and
  • not be under indictment or other legal accusation of misdemeanor theft or felony theft or any felony charge.

In addition, due to the confidential nature of our cases, you must:

  • not be an actively practicing attorney, paralegal, or legal assistant;
  • not be employed by or associated with an attorney or law firm;
  • not be related to a practicing attorney within the first degree of affinity (marriage) or within second degree of consanguinity (blood); and
  • not be employed as an insurance adjuster, nor associated with the adjusting of liability claims.

APPLY HERE

Beauty & Wellness Editor, Performance Marketing

The Transaction team at Dotdash Meredith is seeking a strong, experienced performance marketing beauty editor to join the Health & Beauty services desk. This person will be responsible for managing an editorial workflow of service stories at the intersection of wellness, beauty, style, and fitness for Shape, InStyle, Verywell Fit, and Brides. 

The ideal candidate is a self-motivated editor who is passionate about testing and researching services to make informed recommendations to our readers, especially in the beauty and style space, and can create and edit quality, well-researched content that fits a variety of different brand voices. 

You will (day-to-day)…

  • Write, test, edit, and publish articles reviewing beauty and style services that generate affiliate revenue
  • Identify and carry out commerce content opportunities within wellness, beauty, style, and fitness categories 
  • Oversee a daily editorial workflow of content submitted by freelance writers
  • Recruit, train, and onboard beauty freelance writers with the appropriate expertise to create quality content as needed
  • Monitor trends and news related to beauty, style, wellness, and fitness services
  • Collaborate closely with numerous writers and editors on the transaction team and select members of editorial teams; attend weekly editorial and strategy meetings 
  • Keep content records organized in workflow platforms such as Airtable; build in the CMS when necessary 

You…

  • Are an experienced editor with 2-4 years of experience in the digital editorial space for an online publication (experience editing commerce or service journalism content highly preferred)
  • Have strong editorial judgment and a keen sense of how to develop content that serves a targeted audience
  • Have familiarity with the Shape, Brides, Byrdie, and InStyle brands and are interested or knowledgable in beauty, style, wellness, and/or fitness
  • Have demonstrated experience working with freelance writers
  • Have excellent project management skills, attention to detail, and are comfortable multitasking or pivoting to reprioritize tasks as needs change
  • Are experienced in digital media metrics and tools, such as CMS platforms and Google Analytics
  • Are knowledgeable in SEO, AP style, and affiliate linking best practices
  • Have a proven aptitude for communicating and collaborating with both remote editorial workers and in-house editorial and our research team members.
  • Are quick learner who is excited about working on reviews, roundups, and other content about beauty services
  • Ideally, you have a bachelor’s or master’s degree in journalism or a related field 

Part of the Transaction team spirit means embodying these core competencies:

  • Manage Ambiguity: You can comfortably deal with change and can decide/act without the total picture. You remain calm and productive while dealing constructively with problems that do not have clear solutions or outcomes.
  • Nimble Learning: You’re eager to actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder. 
  • Self-Development: You want to seek new ways to grow and be challenged using both formal and informal development channels. You show a personal commitment to continuously improving, accepting stretch opportunities, and making the most of available development resources.
  • Collaborate: Build partnerships and work collaboratively with others to meet shared objectives. Balance own interests while being fair to others, partners with others to get work done, and credits others for their contributions/accomplishments.

Pay RangeSalary: $60,000 – $75,000

APPLY HERE

Content Modeler

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:We are looking for a Content Modeler for www.paypal.com, to support our Platform team and help migrate our global sites to a content management system.

Job Description:

Job Title: Content Modeler 

Meet our Team:  

PayPal.com is looking for a Content Modeler. This team owns the Product and Marketing pages for PayPal. We are migrating to a content management system and are moving from an Engineering managed site to a Content Model and Authoring managed site. We have a global responsibility supporting 220+ markets. 

Your Way to Impact: 

You will be enabling and supporting our strategic goals to have a globally managed templatized marketing site. You will work with our product, design, content, and engineering teams to enable this strategy within our content management system. 

Your Day to Day: 

  • Work with clients to identify their content needs and create data models that accurately represent their content structure. 
  • Collaborate with our development team to ensure that the data models are implemented correctly. 
  • Train clients on how to use the content-managed system and troubleshoot any issues that arise. 
  • Create and maintain documentation related to data models and content management processes. 

What You Need to Bring: 

  • A successful candidate will have at least 3 years of experience in content modeling or a related field. 
  • Familiarity with headless content management systems, such as Contentful is required. 
  • Strong analytical and problem-solving skills. 
  • Excellent communication and interpersonal skills. 
  • Ability to work independently and in a team environment. 
  • Experience with information architecture (creating/updating) is highly preferred
  • A Bachelor’s degree in Computer Science, Information Science, or a related field is preferred but not required. 

APPLY HERE

Content Publisher – Contract

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

Responsibilities:

  • Manage and publish content on our website using Drupal content management system (CMS).
  • Collaborate with cross-functional teams (marketing, design, development) to gather and update website content, ensuring its accuracy and adherence to brand guidelines.
  • Format and optimize content for the web, including text, images, videos, and other media assets.
  • Perform quality assurance checks to ensure that content is displayed correctly across different browsers and devices.
  • Troubleshoot and resolve content-related issues, such as broken links, missing images, or formatting errors.
  • Monitor and maintain website navigation and overall structure, ensuring a seamless user experience.
  • Assist in maintaining website metadata, such as page titles, meta descriptions, and keywords, to improve search engine optimization (SEO).
  • Contribute to the development and documentation of content publishing processes and guidelines.
  • Provide training and support to content contributors on using the CMS and following content publishing procedures.

Requirements:

  • Bachelor’s degree in Marketing, Communications, Information Technology, or a related field.
  • Proven experience in web content management or a similar role.
  • Strong knowledge of content management systems (e.g., WordPress, Drupal, Joomla) and web publishing workflows.
  • Proficiency in HTML, CSS, and basic web design principles.
  • Familiarity with SEO best practices and web analytics tools (e.g., Google Analytics).
  • Excellent attention to detail and ability to maintain consistency and accuracy in published content.
  • Strong problem-solving skills and ability to troubleshoot content-related issues.
  • Ability to work collaboratively in a cross-functional team environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.

Preferred Qualifications:

  • 1-2 years of experience with responsive web design and mobile optimization.
  • Basic graphic editing skills using Figma.
  • Understanding of web development languages and frameworks (e.g., JavaScript, Bootstrap).
  • Familiarity with version control systems (e.g., Git).

APPLY HERE

Proposal Coordinator

Our proposal team serves a pivotal function at CLEAResult, managing the entire request for proposal (RFP) response timeline. The proposal coordinator role will be instrumental in managing RFP intake, supporting processes and administrative needs, and ensuring quality across submissions.

Job Description

We are looking for a talented individual who has experience working as part of a proposal team.

Our talented future team member MUST have:

  • Worked directly with or within a proposal team and fully understands the proposal process (how to set RFP timelines, prioritize functional activities, gather necessary information for submissions)
  • Supported departmental administrative activities
  • Led small- to medium-size groups of cross-functional team contributors in meetings, including following up on action items

We are interested in those who:

  • Prize organization and attention to detail
  • Want to further their knowledge proposal content creation (e.g. understand how to use standard/boilerplate content vs. ask for customized answers)
  • Have experience in or are interested in learning about the energy efficiency/utility industry
  • Are self-motivated and flexible to move with the RFP lifecycle and needs of the Proposal Team

Key Responsibilities:

  • Accountable for RFP intake and RFP compliance from administrative perspective.
  • Work collaboratively with Proposal Team as well as a regional business development, operations team, and shared services teams to develop compelling proposal responses.
  • Manage aspects of proposal development including, specific projects as assigned and compliance management.

Education:

  • 2+ Years of Experience
  • Bachelors Degree

Additional Job Description

CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve.  As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic.  Employees’ health and safety while meeting client expectations remains our top priority.

APPLY HERE

Internet Sales Listing Coordinator

As an Internet Sales Listing Coordinator working for Taylor Morrison you will assist the Internet Sales Listing Mangers with managing all Internet Sales Listing and Website related activities in an efficient and effective manner by providing analytical, organizational and coordination support. This role is critical to the customer experience which starts online for more than 80% of our customers and is a key to ensure the customer continues their home buying journey from the online resources transferring to our internet home consultant and community sales consultants.

Job Details

We trust that as an Internet Sales Listing Coordinator you will: (responsibilities)

  • Assist ISLM’s with all MLS and Website listing efforts for the assigned area
  • Assist ISLM’s with all MLS listings for all Taylor Morrison communities within a Region to include:
    • List all showcase homes on MLS.  To include terminating and relisting of showcase homes as necessary due to increased DOM
    • List showcase homes on the MLS for comp purposes
    • Create meaningful home descriptions for showcase homes incorporating their unique selling features
    • Upload and add photo descriptions to all showcase home photography
    • Price and status updates
    • Communicate with Sales Team to ensure accuracy of listings
    • Schedule open houses
    • Close out homes with pertinent information within required time period
    • Upload floor plans and necessary/required documents when deemed appropriate
    • Upload Virtual Tours
    • Ensure HOA dues and tax information is accurate
    • Engage in all company policies, such as blueprint copyright, etc.
  • Assist ISLM’s with all website listings for all Taylor Morrison communities within a Region to include:
    • List all showcase homes on website
    • Update and assist with all website information with all site sources that pertain to showcase homes
    • Price and status updates
    • Creating meaningful home descriptions for showcase homes incorporating their unique selling features
    • Upload and distribute all showcase home photography, videos and virtual tours to Sales Team
  • Assist with other projects as needed
  • Stay current on all MLS Rules and Regulations
  • You are willing to perform other duties as assigned

What you will need: (competencies, behaviors & attributes)

  • Detail-Oriented
  • Dependable/Consistent
  • Ethics & Integrity
  • Open Minded
  • Persistence
  • Resilient
  • Sense of Urgency

About you:

  • 2-5 years of real estate or administrative experience (both New Home Sales Experience & General Real Estate Experience Preferred but Not Required)
  • Necessary licensing per state
  • You are proficient in all Microsoft Office Applications as well as have savvy computer skills
  • You are strong in both oral and written communication skills as well as having strong organization skills
  • You are very organized and good at documentation
  • You are customer service oriented and believe the customer is our number one priority
  • You understand the need to be flexible and prioritize tasks in order to meet deadlines

We are looking for dedicated professionals that share our values of putting the customer – and their needs – first.  In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

  • Competitive Compensation
  • Health Care – Medical/Dental/Visio​​n/Prescription​​ Drug Coverage
  • 401(k) with Company Matching Contributions
  • Flexible Spending Accounts
  • Disability Programs
  • Employee & Dependent Life Insurance
  • Vacation & Company Holidays
  • Tuition Reimbursement
  • Employee Home Purchase Rebate Program
  • Home Mortgage Program
  • Employee Assistance Program (EAP)

APPLY HERE

Payor Analyst (DME / Brightree) 

You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

Payor Analyst is responsible for financial results of the insurance companies and Brightree customers.  In addition, this role is, responsible for identifying and following policies, procedures and systems for quality assurance as directed by Medicare, Medicaid and Private insurance.  Assist in creating and revising our standard operating procedures and educate our partners, worldwide vendors, and internal teams on those procedures.  Responsible for quality assurance of work performed by internal team members.

Let’s talk about Responsibilities

  • Understanding all general rules, guidelines, and methods to get optimal reimbursement from the insurance companies for which they are assigned
  • Responsible for resolving and routing incoming salesforce cases from customers
  • Responsible for the financial results of the insurance companies and Brightree customers by ensuring accuracy:
    • Reducing Credit Adjustments and write Off’s
    • Ensure that the billing methodology for each payer is documented and set-up throughout the Brightree system to realize maximum reimbursement
    • Propose changes and updates to the configuration of the customers Brightree system including but not limited to
      • Price tables
      • Insurance Settings
      • Modules adoption
      • Additional Services
    • Identifying areas of opportunities to better streamline internal or external processes
      • System Enhancements to the Brightree System
      • Process improvements to increase efficiency

Continuously improve current business and system processes by creating, redefining, and maintaining standard operating procedures (SOPs) to ensure maximum efficiency in business and system processes; seek input on improved strategies and processes to help achieve goals; implement new processes and system practices to achieve the goal of reducing time to market for new products while maintaining the highest quality products in the market.

Other tasks and responsibilities as assigned.

  • Assist in the onboarding and offboarding of our clients from the different Brightree systems.
  • Prepares and submits reports to team lead as needed including but not limited to:
    • Quality Assurance Reporting
    • Denial Analyst Reporting
    • Service Level Agreement Reporting
  • Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals
  • Collaborates with worldwide resources to ensure effective knowledge, information sharing, and quick resolution of service performance issues.
  • Maintains patient confidentiality and function within the guidelines of HIPAA
  • Other tasks and responsibilities as assigned

Let’s talk about Qualifications and Experience

  • High school diploma required; equivalent combination of education and experience will be considered
  • Minimum of 2 years of home infusion billing or accounts receivable experience required
  • Minimum of 2 years of experience working in & maintaining HIPAA standards
  • Highly skilled in using computers & Microsoft products (Excel and Word) is required
  • Highly motivated in billing, claims, denials and document management to work with our internal and external customers on the phone or via software applications
  • Math aptitude
  • Strong problem-solving skills focused on resolving complex home infusion claims
  • An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization and the public in a professional manner
  • Exceptional organizational skills with a high level of attention to detail and the ability to multitask
  • Self-starter, results driven, highly motivated, high energy
  • Proven track record of working towards and exceeding metrics strongly preferred



Preferred:

  • 2-year degree or additional college coursework
  • 5 years of experience in a healthcare reimbursement role
  • Has basic skills and knowledge to perform routine tasks.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: 15.36 – 19.20 – 23.04 USD Hourly

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

APPLY HERE

Allstate Benefits Underwriting Consultant II 

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

The Consultant analyzes risk for individual and group coverage, determines eligibility based on application, product, state signed, etc.; and utilizes all other sources such as MIB to make underwriting decisions. Additionally, the consultant will be called on to make recommendations for underwriting policy and updating the Training Guide. The consultant also helps to manage risk assessment of specialty products/projects as assigned.

Key Responsibilities:

  • Reviews applications for eligibility based on admitted health history, product, state or filing restrictions, MIB and any other source of information provided for review to include life face amounts <$250,000.
  • Review referred files from the claims area where information has been developed that was not disclosed on the original application
  • Reviews requests for policy changes and reinstatements to determine eligibility
  • Maintain positive relationships with our internal and external customers through effective Written and Verbal Communication skills, including agents, proposed insureds, and State Departments of Insurance.
  • Having a geographical underwriting territory assigned and maintained by knowing specific regulations applicable and building of relationships of field personnel and producers
  • Risk Selection decisions are handled in a quality, timely, and productive manner.
  • Process/underwrite specialty products, projects as assigned
  • Making recommendations to management for changes to be made to underwriting guidelines, procedure, etc.

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

  • 4 year Bachelors Degree (Preferred)
  • 2 or more years of experience (Preferred)
  • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations:

  • FLMI and/or LOMA (Preferred)

Functional Skills:

  • Proficiency in medical terminology and procedures as they relate to the evaluation of the risk being considered
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Attention to details

Compensation offered for this role is $57,500.00-$70,000.00 per year and is based on experience and qualifications.

APPLY HERE

Writer, Credit Cards

The largest business and financial news site in the world, with unrivaled access to data, insights and original editorial content.

About Us: 

The Personal Finance content team produces reference articles and guides that, in addition to the news team’s daily coverage, ensure that Yahoo Finance offers the broadest, most reliable and useful information about its audiences’ most important financial decisions and opportunities. The Personal Finance content team is focused on producing articles, calculators and other tools that help consumers understand their money and make smart decisions to increase their wealth. We’re looking for enthusiastic, empathetic teammates who relish the challenge of helping people understand and navigate the uncertain financial world we live in. To work with us, you should be enthusiastic about writing an article to help someone find the best travel credit card, working with the product team to build a balance transfer calculator or collaborating on a search optimization project to make our work easier to find online.

About You: 

Yahoo Finance is seeking skilled writers to help launch our coverage of credit cards, rewards programs and related topics. To succeed, you’ll need to be enthusiastic about diving deep in areas that you already know and comfortable learning the ins and outs of personal finance-related topics that are new to you. We’re looking for writers with high standards who value the pursuit of excellence and are always willing to learn. We’re here to produce content and tools that give people the confidence they need to make financial decisions. 

If you’re excited by the idea of using your writing skills and knowledge of credit cards, and personal finance more generally, to help people meet their financial challenges with confidence while building a new team inside a thriving and growing enterprise, you’ll fit right in on our Personal Finance Content team.

Responsibilities: 

  • Research, report and write articles on credit cards, rewards programs, credit scores and related topics
  • Deepen your subject matter expertise while writing frequently
  • Collaborate with SEO, product and business teams to execute content strategy
  • Collaborate with fellow writers, and support editors 
  • Monitor article performance and update as needed in collaboration with SEO team
  • Test, learn, iterate on article formats and other optimizations

Qualifications: 

  • 5 or more years as a writer in personal finance content marketing or journalism
  • Experience covering credit cards, rewards programs, credit scores and related topics
  • Strong interest in these topics demonstrated via a track record of published work 
  • Demonstrated writing skill including excellent grammar and style
  • A rigorous approach to sourcing, including experience interviewing subject matter experts 
  • A willingness to work collaboratively with editors and other writers 
  • A strong understanding of SEO
  • An understanding of how content, product and commerce work together in an affiliate marketing environment
  • Familiarity with the personal finance challenges faced by Americans
  • Empathy for people facing those challenges

APPLY HERE

Manager – Influencer

Do you live and breathe digital marketing? Are your social feeds filled with tastemakers and trendsetters? Stop ‘gramming your breakfast bowl and keep reading.

Golin Dallas is hiring a Manager, Influencer with a specialty in Influencer Strategy and Engagement. You’ll work across clients as part of our digital team that excels at making brands hyper-relevant online to drive offline impact. You’ll work with a rock star team of digital catalysts, creators, and analysts on the Bridge to identify real-time opportunities, monitor issues and trends, as well as create and execute marketing campaigns for clients, including identifying influencers who are relevant to the brand and managing influencer relationships in a mutually-beneficial way to maximize your client’s investment. You’ll integrate across digital platforms, organic and paid channels to drive results.

Golin is a progressive public relations agency designed to reach the profoundly diverse market. Inclusion is a core value for Golin, and we are focused on establishing a culture that is intentionally inclusive, potently diverse and uncompromisingly equitable.

Our expertise ranges from brand-building and cutting-edge digital content, to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world.

Sound like you want to “Go All In” with us? Here are the details:

What You’ll Do:

  • Develop influencer strategies across a number of industries, verticals, and brand programs
  • Recommend the optimal influencer approach relevant to a client’s program objectives
  • Regularly identify and vet new and up-and-coming influencers for current and future programs
  • Create meaningful relationships with online influencers to deliver above and beyond content and engagement
  • Sever as a liason between client teams and influencers to deliver mutually beneficial results.
  • Negotiate influencer contracts, with guidance from legal and leadership to deliver solid ROI for clients
  • Manage off- and online influencer engagements including experiential and influencer events
  • Ensure all influencer engagements, both paid and organic, meet client and FTC guidelines
  • Serve as an ambassador of Golin’s influencer capabilities as it relates to organic and new business opportunities
  • Advise clients on and execute paid social media campaigns
  • Serve as expert in integrated digital programs across, paid, owned and earned media in social campaigns
  • Cultivate a culture of support, growth and partnership among team
  • Foster and maintain productive and influential client relationships
  • Identify solutions and work with teams and independently to drive client success and grow relationships
  • Serve as culture builder and mentor, driving innovation and ideas while sparking team members’ careers

Qualifications:

  • Bachelor’s degree in marketing, communications or related field with 3-5 years’ experience at a digital, advertising, media or PR agency, and a deep understanding of social media and digital marketing, specifically influencer strategy
  • Passion for uncovering the latest digital marketing and social media platforms and tools
  • Excellent verbal, written, presentation and problem-solving skills
  • Experience working with influencer networks, individual influencers and influencer identification, management and measurement tools
  • Experience creating and executing paid social and digital campaigns across social channels such as TikTok, Facebook, Snapchat, Twitter, Instagram and LinkedIn
  • Experience executing brand-level social media strategies and ability to communicate them with complete digital fluency
  • Ability to execute and measure multifaceted campaigns and day-to-day communications initiatives
  • A strong understanding of digital and content marketing strategies, the ability to integrate campaign elements across earned, owned and paid media, and apply analytics to measure results and provide insights
  • Highly adaptable and ability to shift priorities in real-time to meet client needs

Please note: Preferred location is Dallas, and we are open to considering qualified remote candidates in other locations.

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Salary range: $55,000 – $95,000

APPLY HERE

Copy Editor- Disney Publishing Worldwide

Disney Publishing Worldwide is seeking a copy editor to copyedit and proofread fiction and nonfiction titles for all ages on a project-by-project basis. This team will support Disney Hyperion/Hyperion Avenue/Marvel Press.

Key Accountabilities

  • Copyedits short manuscripts (picture books, chapter books, and short stories) and longer manuscripts (middle grade, young adult, and adult novels) to ensure sense, continuity, quality of grammar, spelling, and style, and accuracy and consistency of text and art
  • Performs proofreading at all book stages to check that changes and corrections have been executed as requested
  • Creates and updates house style guides for authors and staff
  • Please note that this position does not come with guaranteed hours; work is assigned on a project-by-project basis, as needed

Requirements:

  • 3 years’ experience as a copy editor, preferably with some experience in children’s and/or young adult books
  • Ability to manage multiple priorities, meet deadlines, and work independently
  • College-level understanding of literature, grammar, style, and spelling
  • Meticulous attention to detail
  • Ability to work with digital documents, using Word and Adobe software
  • Familiarity with Chicago Manual of Style 17th edition and comfort working with a house style and individual series guidelines and nomenclature
  • Spanish-language editing skills preferred
  • Availability on weekdays, during business hours
  • The hiring range for this remote position is $26.50 to $32.00 per hour. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.  A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

APPLY HERE

Contracts Coordinator, Sales 

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental.  We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Reporting to the Manager, Global Commercial Contracts Support, Global Business Services, the Contracts Coordinator is responsible for providing critical contractual and operational support to the Sales team, managing all aspects of the contracts process from start to finish. The intent of this role is to create capacity for the Sales team by supporting their contractual needs, acting as a subject matter expert, problem solver and strategic thinker.

Responsibilities:

  • Provide requested contracts to Sales inclusive of deal specific information; draft pricing schedules and review modifications thereto upon confirming business expectations with Sales; draft and review statements of work and recommend modifications to ensure continuity with company business practices. Requires an understanding of requirements for addressing matters pertaining to complicated professional services projects.
  • Proactively identify disparities, gaps and contradictions in business specifications within contracts or requests from Sales, then edit documents accordingly, seeking approvals if necessary. Take a creative approach to problem solving and resolution of challenges in a large organization by seeking clarity on complex contractual issues from business owners, then implementing non-standard language within contracts.
  • Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible in order to meet or exceed customer expectations.
  • Ensure operational and business issues within contracts have been reviewed and approved by subject matter experts (e.g. Product Management, Finance, Sales, Operations, etc.), senior management and the Legal Dept.
  • Assist with various projects on an as-needed basis.

Other Position Skills and Attributes:

  • Mandatory fluency in English; preferred fluency in other international languages including Spanish, Portuguese, Mandarin, Indonesian, German, Dutch or Polish; with proficiency in both written and oral communication.
  • Education/Experience: 4-year college degree with minimum of 3-5 years contracts administration experience.
  • General understanding of standard contract provisions, e.g. liability, confidentiality, indemnity, etc.
  • Solid writing, editing and proofing skills as they relate to drafting and modifying contractual documents.
  • Strong attention to detail, specifically as it pertains to the drafting and review of contracts, including grammar and formatting.
  • Strong customer service, administrative and organizational skills and experience.
  • Ability to gain an understanding of a project through communications with Sales or by reading a contractual document including statements of work.
  • Ability to understand business specifications and operational requirements and translate them into clearly written contractual documents; strong business acumen.
  • Strong project management skills with the ability to influence and achieve results through others.
  • Ability to adapt quickly and effectively to changing workloads and business pressures. This position will oversee timely processing of contracts to close customer transactions, meeting or exceeding SLAs.
  • General understanding of software as a service and licensed software technologies.
  • Familiarity with providing contractual support for Reseller and Channel partnerships.
  • Strong work ethic with proactive attitude to accomplish assigned tasks within a defined timeline.
  • Solid and professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners (e.g., Legal, Product Management, Sales, etc.).
  • Ability to learn new systems and software as needed.
  • Familiarity with Google Suite, Microsoft Word skills and general understanding of Microsoft Excel and PowerPoint. Preferred experience in Salesforce.com.
  • Comfortable interacting with all areas of the organization including senior management.
  • Prior experience directly supporting a commercial Sales team in a contractual capacity, preferably in a services or high-tech based industry; needs to be able to understand sales processes and follow internal procedures.

APPLY HERE

Home Design and Lifestyle News Writer

Home design and lifestyle site House Digest is looking for enthusiastic, hard-working freelance writers to join our team. Ideal candidates have at least three years of experience writing content for print or the web with a focus on architecture, interior design, gardening, housekeeping, and HGTV and similar networks.

We are looking for creative individuals who are self-sufficient and versatile. These positions are work-from-home with flexible, stable hours. Location does not matter; U.S. and international candidates are encouraged to apply.

About House Digest

At House Digest, we work hard to make sure you can live well. We cover home renovation trends, home design trends, and more. Our team of writers and editors have years of experience working in the home and garden media space. Do you need to know the best color to paint your walls, how to find the right plants for you, or need some serious celeb home inspo? House Digest gives you everything you need to make your house into a home.

News Writer Responsibilities:

  • Claim news and evergreen article topics from a large selection of assignments
  • Pitch relevant and timely news stories related to the site’s areas of coverage
  • Research and write 300- to 900-word articles in a custom CMS
  • Write content on a quick turnaround as applicable
  • Contribute to and follow the guidelines of our style guide, editorial strategy, and publishing standards to uphold quality of content
  • Compensation: $21 per hour

Experience:

Minimum three years editorial experience writing and editing. Experience with building content in a CMS.

Requirements:

To apply for this job, please submit the following materials:

  • Your resume
  • A brief letter of intent
  • Three professional writing samples relevant to the content shared on House Digest (attach these in a PDF or link to them in your cover letter)

APPLY HERE

Copyeditor

A Dissertation Copyeditor is responsible for copy editing student dissertations to ensure that documents adhere to the rules of standard grammar and punctuation as well as the formatting requirements developed by both The Chicago School and The American Psychological Association Publication Manual.

Principle Duties

Dissertation Copyediting

  • Accurately read student dissertations for logic and consistency in a timely manner.
  • Identify and correct errors in grammar, spelling, syntax, format, style, and punctuation.
  • Provide work samples that will assist students with formatting and style.
  • Provide students with feedback about APA style and the requirements of TCS.
  • Assist students with formatting margins, pagination, citations, layout, tables, figures, and appendices so that they adhere to all dissertation guidelines established by TCS.
  • Ensure that all references are correctly formatted and that they have been correctly and consistently cited in the dissertation.
  • Confer with students on what tasks they must perform to complete their dissertations.
  • Answer student questions about copy editing, referencing and citations, formatting, and completing dissertation copy editing in a timely manner.
  • Assist students with printing a high-quality, ready-to-bind dissertation.
  • Maintain accurate and complete records of student drafts, process, and progress.

Other

  • Retain all copies of student drafts, records, and correspondence until the student’s dissertation has been approved by The Chicago School.
  • Maintain accurate and complete billing records.
  • Respond to emails within 24 hours.
  • Communicate as needed with Manuscript Preparation Manager regarding student progress.
  • Maintain strict confidentiality with regard to student names and results.
  • Uphold the highest standards of collegial and professional conduct with all members of TCS community

Position Qualifications

A Master Degree in English or similar field with experience teaching writing and/or editing (or the equivalent preparation) is preferred.  Individuals with a BA and relevant experience are also encouraged to apply. Applicants must have a thorough knowledge of English grammar and spelling and a working familiarity with APA writing style.

Excellent organizational, detail oriented, and communication skills are required. Applicants must also be able to work independently by email, phone , and Zoom.

Excellent computer skills, including mastery of MS Word, Excel, and Email, and Skype are required.

Compensation & BenefitsThis opportunity is budgeted at $35 per hour for the first 7 hours, $30 per hour there after per manuscript base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement

APPLY HERE

Electronic Enrollment Specialist

Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).

Job Description Summary

Process and evaluate electronic files submitted by Employee Benefits clients and vendors. Resolve data discrepancies to ensure the timely set up of employee records for the enrollment process.

Job Description

Responsibilities

  • Process electronic files submitted by clients and vendors.
  • Accurately test, QA and validate EDI files adhering to department/domain guidelines.
  • Troubleshoot and coordinate effective solutions with EDI partners.
  • Work with clients, vendors and internal resources to resolve issues.
  • Act as a primary resource for policy level issues and procedures for the electronic enrollment process.
  • Review pending or rejected electronic applications and identify errors or file discrepancies.
  • Determine whether application needs to be reviewed by Underwriting or moved to a finalized status.
  • Review accuracy of case set up for application components to ensure it is complete (e.g. coverage types, issue limits, rates, search keys, etc.).
  • Coordinate necessary corrections with Client Relationship Manager or Account Implementation Specialist.
  • Support and execute complex research tasks and communicate the results.
  • Identify and suggest improvements to electronic processes to ensure a quality product is produced.
  • Assist with application level testing/implementation of new products and builds, and enhancements to existing electronic enrollment systems.
  • Receive IT reports regarding pending, issued or rejected policies/certificates.
  • Work to resolve outstanding issues, ensuring pending policies are processed within department standards.
  • Establish and maintain excellent communication with Client Relationship Managers, Account Implementation Specialists, Underwriting, electronic enrollment BA, and related business units.

Qualifications

  • Associate’s degree in a business field or equivalent experience
  • One year of experience in the insurance/financial services industry
  • Knowledge of voluntary life or health insurance products and related insurance systems
  • Understanding of case level documentation (ER application, proposal, Underwriting offer, etc.)
  • Problem-solving and analytical skills
  • Attention to detail to accurately load files
  • Excellent written and verbal communication skills
  • Ability to consistently meet deadlines and service level standards
  • Proficiency in FTP & Transtack processing, macros
  • Proficiency using MS Office
  • Moderate knowledge of Excel, including formulas

Preferred Qualifications

  • Knowledge of .xls, .csv, pipe-delimited and .xlsm (macro-enabled) Excel file types.
  • Experience with flat file or ASCII text files.
  • Knowledge of FTP or EDI process
  • Basic understanding of underwriting concepts, voluntary life and health insurance products and systems helpful.

Working Conditions

  • Work from Home/Remote

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **

Compensation:

The rate for this position generally ranges between $50,000-58,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Bonus Eligibility:

This position is also typically eligible for an annual bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 7.5%

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

  • Competitive Pay 
  • Bonus for Eligible Employees 

Benefits Package 

  • Pension Plan 
  • 401k Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.
  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 
  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
  • Adoption Assistance
  • Employee Assistance Program
  • College Coach Program
  • Back-Up Care Program
  • PTO for Volunteer Hours
  • Employee Matching Gifts Program
  • Employee Resource Groups
  • Inclusion and Diversity Programs
  • Employee Recognition Program
  • Referral Bonus Programs
  • Peer Recognition Program (BRAVO)

APPLY HERE

GET PAID TO TEST WEBSITES

Be The First
See what real companies are working on right now and let them know what you think! You’ll be the first to get sneak peeks behind the screen.

🚀

Take Tests Anywhere
Addicted to your phone or tablet? Fear not, you can take user tests on any device—phones, tablets, desktops—whatever you prefer!

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Earn Rewards
Collect badges to show off to your friends and get compensated for each test conveniently via PayPal.

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Change The Web
Be a part of the Internet’s next revolution. Help good ideas happen, make suggestions, and stop bad ones in their tracks.

APPLY HERE

Campaign Marketing Lead (Remote)

 At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent – wherever they may be.

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.

Job Summary

The Campaign Lead will oversee projects within the campaign management area of Campaign Marketing. They will lead the overall direction, coordination, implementation, and execution of specific projects to deliver on marketing campaign objectives. This individual will work with cross-functional project teams and pass along the strategic direction (from the Campaign Manager and Team Director), marketing communications, and assets to regional and dealer partners for execution within their region and market teams. The ideal candidate for this role must be a motivated self-starter that is always looking to improve their work and make a difference in Global Marketing. They ensure all projects are completed with consistency to the company strategy and goals.

Job Responsibilities

  • Leads specific efforts and provides support and collaboration for other team members.
  • Supports various marketing activities within the campaign focus, including products and consumer experiences/events.  
  • Oversees campaign brief development from concept and objectives to creative development through to consumer execution. Measure and assess campaign results and implements learnings into future campaign plans. 
  • Work with regions on translation, transcreation, and trafficking of campaign support assets to ensure creative is provided globally and maintains standards set by the Campaign and Brand Teams.
  • Streamline and improve processes within marketing project area by proactively evaluating current work processes and updating as required in line with our continuous improvement ethos.
     

Education Requirements

Bachelor’s Degree Preferred

Education Specifications

  • Bachelor’s Degree in Marketing, Communications or a related field is preferred 

Experience Requirements

  • Typically requires a minimum of 8 years of related experience
  • Experience in Global campaign management 
  • Demonstrated experience in project management with a proven ability to manage multiple projects concurrently, along with collaborating across teams and external partners
  • Ability to oversee budgets, contracting, and supplier selection 
  • Self-starter with the ability to work under tight deadlines on a regular basis and the flexibility to work in an interactive environment with a high tolerance for ambiguity and change
  • Excellent written and verbal communication skills, including creation of compelling Powerpoint presentations to share across levels of the organization 

Preferred

  • Motorcycle riding experience

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

 
Applicants must be currently authorized to work in the United States.


 
Direct Reports: No 
Travel Required: 10 – 25% 
Pay Range: $94,000-142,000
 
Visa Sponsorship: This position is not eligible for visa sponsorship 
Relocation: This position is not eligible for relocation assistance 

APPLY HERE

Online Chat Advisor

Job Description
Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Job Description

Opportunity at a Glance
The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the institution’s catalog. Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. Support MyCompass self- service enrollment to Day 1. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite. The intent is to grow and service all client partners that solicit the organizations customized services.

Responsibilities

Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the university (including but not limited to My Compass chats, service, academic advising, technical support, etc.).
Routes detailed chat inquiries to appropriate department personnel with special consideration for student finance questions to ensure best in class student service.
Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, university catalog material, and providing pertinent and responsive feedback.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Complies with all policies and standards.

Qualifications

Bachelor’s Degree Preferred
1 year of admissions and/or student services experience.
Familiarity with institutional catalogs.
Subject matter expert in front line admissions policies.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
Ability to communicate in a concise and friendly manner.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.17 and $23.29. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

APPLY HERE

Commercial Policy Processor

Vaco has partnered with our client, a unique and innovative national commercial insurance company, to hire a Policy Processor to join their team!
This is a remote role with requirements that candidates work East Coast hours. Monday – Friday.  Fully remote.
Pay $22/hour

Responsibilities and duties:
•             Perform accurate data entry into multiple platform processing systems.
•             Provide clerical assistance to customer service and underwriting representatives
•             Search and validate new business data via online resources.
•             Perform detailed quality control checks
•             Balance and track policy inventories.

Core Skills Required:
•             Must have good PC knowledge; possess data entry skills, analytical/problem solving skills, knowledge of Windows.
•             Excellent problem-solving skills, oral and written communication skills, and organizational skills
•             Excellent customer service approach along with strong follow up
•             Very detail-oriented
•             Driven toward results, individually and in a team setting
•             Ability to be resilient, positive, and focused

Previous Experience and Education:
•             High School diploma or equivalent
•             2-5 years in a high-volume data entry/ data processing setting
•             Commercial Insurance experience preferred
•             Proficient in Microsoft Office (Excel, Word, Outlook)

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

APPLY HERE

Order Management Coordinator

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe, improving the lives of design and construction professionals everywhere. Our purpose is clear: Together, we’re building a better life for those who build our world.

Are you detail oriented? Do you find peace in analyzing information, dropping data in all the right places, and reviewing numbers? Are you a collaborative team player who also enjoys individual tasks and projects? If so, we want you to join our tight-knit and experienced Order Management team within our Finance Department.

We believe that teamwork is the ultimate long-term competitive advantage, and we hire those who can remain committed to company-wide results which create value for our customers. This means that every employee needs to be willing to roll up their sleeves, no matter the task, to ensure the company (not just a department or individual) accomplishes its goals. 

Location:

  • USA Remote 

This role will be responsible for:

  • Serving as the final step in the order processing journey: fulfilling, and billing orders that reach us through multiple purchasing paths.
  • Connecting with customers who need assistance with pending purchases and upcoming renewals via email, both proactively and reactively.
  • Reviewing quotes and purchase orders to ensure correct pricing and adherence to sales policies.
  • Creating invoices from scratch. This means heavy data entry for stretches of the day and manually checking yourself for accuracy.
  • Working cross-departmentally with Sales, Sales Support, Customer Support, BizTech, and other teams to promote efficient and correct processes.
  • Much of your work will be quiet, solo, and routine. You’ll need to be comfortable getting into a groove, but still be on your toes for anything that doesn’t pass your muster. There are also many opportunities to interact with customers, Bluebeam partners, and other Bluebeamers. The ideal candidate is comfortable in multiple roles and can pivot as needed.

Here’s what we’d like to see in you:

  • 1+ years in an administrative or billing position
  • 1+ year of customer service experience in any capacity
  • Experience with Salesforce (CPQ, Service Cloud) highly desired
  • Experience with Netsuite highly desired
  • Experience with SaaS renewals highly desired
  • Proficiency with MS Office applications
  • Comfort learning new technology.
  • Strong focus and attention to detail. We work with a lot of numbers. One wrong number and you never know what will happen!
  • Organized and able stay on task in a work-from-home environment with minimal supervision – prior experience as a remote employee is a plus.
  • A self-starter who is ready, willing, and able to own and prioritize multiple tasks.
  • Must be flexible and able to adapt to changes quickly.
  • Strong interpersonal skills, a team player willing to help others.
  • Exemplary verbal and written communication skills.
  • BA/BS degree preferred but not required.

If you think you are a good match for the Bluebeam team, please send us the following:

  • Your Resume
  • Cover Letter

What We Offer

  • People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity – Nemetschek.
  • Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
  • Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs.
  • You will have the opportunity for continuous professional development.

APPLY HERE

Master Data Operator – Remote

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

We are looking for a focused Master Data Operator for the Build with Ferguson team to continuously add new products to the Build.com site and update the content of our product pages. The Master Data Operator will need to communicate with employees within the company with professionalism. The Master Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.

Responsibilities

  • Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
  • Take on data tasks including new product adds, product enrichments, and overhauls
  • Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
  • Communicate well with others within and outside job area
  • Respond to constructive criticism and feedback in a professional manner
  • Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
  • Organizing and keeping all programs/software up to date
  • Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Qualifications:

  • Problem solving, identification, and analysis skills including the capability to routinely Self QA work.
  • Attention to detail: Knowledge of grammar, punctuation, and basic math skills
  • Ability to work within provided instruction and time constraints without direct supervision
  • Willingness to learn new processes
  • Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
  • Capacity to learn; retain information; knowing, understanding, and improving upon available resources
  • Comfortable communicating with individuals via video, chat, email, or phone
  • Demonstrates efficient organization and time management skills
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Education/Training/Experience – High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$15.00 – $19.71

APPLY HERE

Donor Services Gift Processor

Job Details

Description

The Donor Services Gift Processor will receive, and process transactions delivered to the regional donor services from chapters.

Responsibilities:

Essential functions and responsibilities include, but are not limited to:

  • Enter transactional data into donor databases by manual and automated processes.
  • Review source documents and interpret proper revenue coding.
  • Configure external data from various sources for entry into donor databases.
  • Communicate with chapter staff and internal departments to investigate transactions with incomplete data to ensure proper revenue allocation.
  • Ensure data used for delivery to external vendors is accurate.
  • Assist in the development and documentation of department procedures for proper revenue allocation.

Qualifications:

  • High School diploma required. Associate’s degree or higher preferred.
  • One year of work experience in data processing environment required.

Knowledge, Skills and Abilities:

  • Working knowledge of relational database systems
  • Experience with a Customer Relationship Management (CRM) system
  • Experience with Team Approach and Luminate Online preferred
  • Proficient in MS Office Suite, especially with MS Excel
  • Strong analytical and problem solving skills
  • Excellent written, verbal, and interpersonal communication skills
  • Excellent organization skills
  • Self-motivated, self-starter and detail-oriented with the ability to manage multiple assignments simultaneously; strong interpersonal communication skills and ability to work quickly with direction and without close supervision
  • Team oriented

Location: US Based Remote

Full time of Part time: Full Time

Grade: 503, estimated hourly pay $23-$26

APPLY HERE

Center Assistant

This posting is virtual; recruiting for Associates based in the Central timezone only.

Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center. This position is part-time and may require you to work evenings and or on the weekend.

Early Learner/Primary Instruction:
Working efficiently and effectively with one or two younger or new Kumon students at a time to provide instruction through utilization of the Kumon Method and worksheets
Ensure proper study habits and work skills are being developed and train the students in center routine
Individualizing strategies for student development based on student goals and communication with Instructor
On-going assessment of student skills development
Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually
Grading:
Grading of student classwork, homework, and corrections and organizing of Student worksheets
Ensuring Student classwork is completed and corrected to 100%
Assessing oral reading ability with reading students and providing necessary feedback
Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class
Front Desk:
Answer incoming phone calls
Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
Assist with book check in/out
Booking Center Appointments
Assisting with the enrollment process
General Responsibilities:
Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
Prepare student files
Developing own knowledge of Kumon method and worksheets
Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties
Support Customer Service issues as they arise
Qualifications:
Strong verbal communication skills, intermediate written communication skills preferred
Proficient math skills a plus
Proficient in basic computer usage
Customer service minded individual

APPLY HERE

Digital Organising Associate (Consultant)

350.org is looking for a brilliant Digital Organizing Associate for a freelance /project consultant role from July – November 2023 to join our team of dedicated individuals.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here.

About the Digital Organizing Associate Position

This role will assist 350.org’s global digital team in delivering an effective and efficient global day of action in November 2023, and the wrap-up work that follows the mobilization.

They will work closely with the Digital Organizing Manager as well as Global Digital Campaigners, and assist the Supporter Services and Engagement Coordinator in building and strengthening the relationships between 350.org and its online supporters. The support might include (but isn’t limited to): managing incoming requests from the 350 local group network and event organizers, on email and social media channels, and redirecting enquiries to relevant departments/teams; supporting publishing of organizing guides and other digital content on our website; other digital organizing and campaigning support around the global day of action.

Responsibilities

  • Work with the supporter services coordinator to monitor incoming emails from supporters and volunteers, and enquiries coming in through global social media channels.
  • Set processes for redirecting enquiries to relevant departments/teams and flag bugs/typos/broken pages or links, etc.
  • Direct users to relevant 350.org trainings and organiser-support resources.
  • Assist in updating 350’s mobilisation map of local events .
  • Assist in publishing organising guides and other materials on our website, and keeping organising toolkits and other materials up to date.
  • Deliver feedback to Digital Campaigners on their email campaigns based on supporter and organiser responses.
  • Provide tech support on global and regional webinars that are scheduled around the time of this mobilisation, including making sure Zoom data is synced to our email database.
  • Proofreading and testing email blasts set up the digital campaigners.
  • Assisting in the testing and quality assurance of the website, action pages and organising materials.
  • Data reporting and support to regional organisers to ensure effective absorption work is done after offline actions have taken place.

Required Qualifications

  • Proven experience in digital organising, online community management, customer service or supporter services.
  • Strong organisational and communication skills.
  • Good time management, ability to multitask and prioritise tasks effectively.
  • Knowledge of email marketing tools, CMS (Salesforce), CRM (WordPress) or similar tools.
  • Passion for climate justice and dedication to creating positive social change.
  • Strong teamwork skills and ability to work collaboratively with a diverse group of stakeholders in a home-based, online office environment
  • Attention to detail and ability to work in a fast-paced environment.
  • Fluency in English. Additional language skills are a plus.

We believe that the fossil fuel industry disproportionately hurts the most marginalised people in society — including people of colour, indigenous communities, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centred in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalised communities.

Location: Remote, anywhere in the World.

Position Type: Full time

Remuneration: Up to USD $3,000 per month, depending on experience and location. Please note you will be responsible for your own tax, social security and equipment for carrying out this project

To apply: Please share your CV and a cover letter by 3 July 2023

— 

350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

APPLY HERE

Enrollment Chat Specialist

Enrollment Chat Specialist

Remote – US

Student Success is hiring for remote, work from home opportunities with immediate availability.

Student Success brings virtualized support and technology enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better educational experience for everyone by extending institutional resources to meet the growing demands of learners.

The Enrollment Chat Specialist will work with/assist potential customers to inform them of available product offerings, consult with them on the best product for their situation, assist with enrollment questions, and provide solutions for the customer.

Position responsibilities:

  • Providing information and support for individuals navigating the application, decision, and enrollment processes into Stride public and private schools
  • Providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolves typical process problems as they occur to ensure family satisfaction
  • Managing high chat/SMS volume of both inbound and outbound messages, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills
  • Discussing product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes
  • Utilizing Knowledge Base to keep up to date with frequent changes to schools and their enrollment policies and procedures, messaging these appropriately to parents/primary caregivers
  • Acting as an initial and ongoing contact point for enrolling families, staff, and internal departments
  • Answering prospective and enrolling families’ questions and concerns with one or more of Stride’s school products or services
  • Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
  • Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
  • Assisting management with special projects relating to customer service
  • Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
  • Assisting customers who have requested information and sharing details about various online schooling options
  • Understanding differences between public and private charter schools, home schooling, and other product offerings with the ability to describe the differences to potential customers
  • Providing recommendations to parents/primary caregivers on which school solution is the best for their situation
  • Explaining the enrollment processes, and next steps based on the product chosen
  • Meeting key performance indicators for employee attendance, quality assurance, customer satisfaction, customer loyalty, and schedule adherence

Requirements:

  • Must have previous live chat experience
  • Must be able to work from home
  • Able to sit and work at a desk and on the computer for extended periods of time
  • Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
  • Able to pass a typing speed test and type 50 WPM
  • Solutions-oriented
  • Ability to identify customer educational needs and find appropriate solutions
  • Computer knowledge and internet navigation skills
  • Ability to handle multiple job tasks at one time and escalate issues in a timely manner
  • Effective oral and written communication skills
  • Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
  • Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
  • Minimum Internet Requirement
    • Highspeed Internet Connection (Cable, Fiber, DSL)
    • 20 Mbps Download
    • 10 Mbps Upload
    • 100ms Ping or less
    • Jitter: 40 MS or less
    • Hardwired Connection
      • Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges

Qualifications:

  • Must be at least 18 years old
  • High School diploma or equivalent combination of education and experience

Preferred skills/qualifications:

  • College degree or some college completed
  • 1+ year of customer service experience

The Opportunity:

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. 

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

Pay rate is $13.00/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

APPLY HERE

Remote Web Specialist

Compensation Range : $20/hr

Staples Promotional Products Web Specialist (Remote)

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.

Salary: $20/hr-$25/hr based on experience

What you’ll be doing:

Provides support to the Sales Representative and/or Customer indirectly by learning, utilizing and mastering company systems, processes and selling products from our SPP.com product selection.

Processes e-commerce orders from various online platforms providing positive customer service in all interactions.
Analyzes Customer order expectations and art files to discern execution capability as well as needed processing for execution.
Makes independent decision on customers behalf to resolve all order or process discrepancies keeping company profitability at forefront of decisions.
Utilizes effective communication skills to develop and present recommendations to customers for approval.
Proactively communicates solution-based selling in order to maintain customer satisfaction in all areas of web service.
Utilizes company systems for pricing application with manager oversight for larger volumes. Work with suppliers to negotiate product and cost to meet the customer’s specific needs.
Manages independent workload to meet stringent online customer timeframes as well as co-manage team workload to ensure service lead times are consistent across business served.
Collaborates with various support departments to implement customer expectations & requirements. Supports the online ordering process by providing necessary customer information to ensure the success of a sale.
Provides consistent and accurate online chat service to aid customer inquiries instantaneously.
Works with expeditors/billing/accounting to learn and facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems

What you bring to the table

Ability to organize, prioritize and manage multiple projects simultaneously
Strong customer service knowledge promotional products merchandising or purchasing skills are considered a plus
Suggestive selling and vendor negotiation skills preferred.
Knowledge of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
General “strategic business sense” skills
Basic math skills and aptitude
Qualifications :

What’s needed- Basic Qualifications

2+ years relevant work experience
Customer service knowledge is required and any promotional products merchandising or purchasing skills are considered a plus
Good customer relation and communication skills including verbal and written such as e-mail and phone skills.

We Offer:

At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. For more information Check out our perks and benefits!

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

APPLY HERE

Operations Team Lead II 

We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with both providers and their clients to ensure they have a seamless and positive experience with our insurance program.  You will work closely with our Insurance Operations teams to execute on and manage day-to-day operations of Alma’s Insurance Program, while also helping the team to think through opportunities to streamline workflows, improve provider/client experiences, and proactively identify operational risks that may come with scaling our business. 

What you’ll do: 

  • Serve as a functional expert in your subject area, being able to independently handle day to day escalations from internal and external teams 
  • Manage between 6 to 10 direct reports depending on time in the Team Lead role, prioritizing productivity to hit team SLAs while also supporting team Associates’ professional development
  • Maintain extremely productive self-work habits amidst changing workflows and processes, and champion change management for the rest of the team
  • Collaborate cross-functionally with our Customer Experience, Insurance Operations, and Product teams to deliver an exceptional experience to providers and clients
  • Work closely with the team analyst and operations manager to ensure processes are feasible and efficiently executed by team Associates

Who you are: 

  • 2+ years work experience in a similar role managing employees and collaborating cross-functionally, ideally at a high growth startup
  • You are quick to pattern recognize and understand the impact of decisions through ambiguity
  • You have the ability to self-serve with a bias towards action and investigation to get the answers or data required you need 
  • You are inspired by the success of your team and enjoy supporting others in their professional development
  • You are a highly organized team player with excellent communication skills and a customer-centric attitude 
  • Passionate about mental health and our mission at Alma
  • Prior experience in healthcare, specifically mental health, is a plus, but not required

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and Traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, and more 
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Unlimited PTO

Salary Band: $58,500 – $95,000

APPLY HERE

Operations Associate, Eligibility Check

Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills. 

The Operations Associate role will be part of the Eligibility Check subteam within Insurance Operations.

This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position. 

Start date: July 11, 2023

What you’ll do:

Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:

  • Investigate patient eligibility through payer portals and calling insurance payers
  • Communicate eligibility to patients and clinical providers
  • Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
  • Identify escalations and communicate to supervisor 

Who you are:

  • You have experience determining health insurance or benefits eligibility for clients.
    • Previous roles may include: Insurance Verification Specialist, Eligibility Specialist, Benefits Specialist, Patient Advocate, or another role that directly works with an insurance benefits department.
  • You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
  • You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack
  • You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
  • You are computer proficient
  • You have experience with data entry
  • You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
  • You are able to work between the hours of 9am-5:30pm ET
  • You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
  • You are passionate about mental health and our mission at Alma

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision),
  • including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • 3 weeks of PTO, plus 7 sick days to recharge

Hourly Rate: $21 per hour

APPLY HERE

Operations Associate, Claims

Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills. 

This Operations Associate role will be part of the Claims subteam within Insurance Operations.

This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position. 

Start date: July 11, 2023

What you’ll do:

Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:

  • Review claims submitted by providers and submit claims to insurance payers
  • Review electronic claims from insurance payers and post payments
  • Troubleshoot and resolve denied claims by contacting insurance companies via phone and contacting clients/providers via email
  • Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
  • Identify escalations and communicate to supervisor 

Who you are:

  • You have experience working with health insurance claims or any role that directly works with a health insurance claims department. 
  • You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
  • You are computer proficient 
  • You have experience with data entry
  • You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack 
  • You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
  • You are able to work between the hours of 9am-5:30pm ET 
  • You may have experience working with a healthcare technology company
  • You are passionate about mental health and our mission at Alma

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision),
  • including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • 3 weeks of PTO, plus 7 sick days to recharge

Hourly Rate: $21 per hour

APPLY HERE

Contract Data Entry Specialist (Part-time)

Avela is looking for a contract data entry specialist to assist in daily updates of client data. Successful candidates will be meticulous, detail-oriented, quick learners, and comfortable working with a remote team.

Responsibilities include the following:
· Export most up-to-date client data from the Avela system to Excel CSV format
· Copy select data into Google Sheets to update Looker Studio dashboard
· Filter data exports to create subsets for re-import to the Avela system
· Upload CSVs to Avela system and tag with appropriate, client-stipulated tags
· Proactively communicate daily progress and quickly raise inconsistencies or issues to Avela Client Services Team

This work is to be completed no earlier than 5pm ET and no later than 11pm ET each day. We expect this work to take 2 hours/day, 5 days/week (M-F). We are looking for a commitment of at least 6 months to this role (there is some flexibility for time off/vacation).
Qualifications
High school diploma or equivalent
Proficiency in Microsoft Excel and Google Sheets. Knowledge of Looker Studio preferred
Prior data entry experience and demonstrated exceptional attention to detail, efficiency, and accuracy
Ability to communicate clearly, work effectively independently, and proactively ask questions
Proven track record of integrity and conscientiousness with a demonstrated commitment to data privacy and security
An understanding of the importance of the work we do with school enrollment and the impact their work will have on students and their families
Legal ability to work in the US, based in the USA
$15 – $20 an hour

APPLY HERE

SPECIALIST QC

Department: Commercial

 

 Wage : $16.50

 

Overview

Quality Check (QC) the setup and conversion processes ensuring 99.99% accuracy promised to our clients.

Responsibilities

  • QC Setup and Owner Conversion properties
  • QC accounts in Transition
  • Ensure QC rules are current and relevant
  • Provide support during Team trainings 
  • Maintain QC accuracy metrics

Qualifications & Preferred Skills

  • Self-Motivated
  • Ability to multitask
  • Attention to detail
  • Organization skills
  • Demonstrate great verbal and written communication skills
  • Able to take ownership for work and performance
  • Comfortable using a 10-key number pad
  • Clear and professional written and verbal communication
  • Manage and prioritize workload to hit standards of excellence
  • Able to be flexible and adapt to different processes and projects

APPLY HERE

Data Entry Processor

Job Description

Data Entry

Department: Capturis

Wage: $13.50/hr

Overview

Our Data Entry processor will enter data from both paper and electronic bills into the Conservice software. This data is essential to avoid late fees for our clients. You are measured by how many bills you input and how reliable you are, so speed and accuracy are key to being successful. Come join a team dedicated to developing leaders and cultivating team unity.

Responsibilities

  • Input data from bills into company software
  • Recognize and research anomalies within bills
  • Collaborate with other team members to resolve bill issues
  • Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice

Qualifications & Preferred skills

  • Able to take ownership for work and performance
  • Attention to detail
  • Comfortable using a 10-key number pad
  • Clear and professional written and verbal communication
  • Manage and prioritize workload to hit standards of excellence
  • Able to be flexible and adapt to different processes and projects

APPLY HERE

ACCOUNTS PAYABLE SPECIALIST 

Pay: $15.00/hour

Schedule:  Monday – Friday 7 am – 4 pm Mountain Time

Location: REMOTE

Overview

Our main goal at Conservice is to manage our clients’ bills – and one of the most important things about managing bills is making sure they get paid! That’s where you come in: your role will be receipting payments, as well as advancing bills to be paid – and paying – invoices. We have seen success in applicants who (1) are able to quickly learn new software and accurately enter data into company software, (2) have a talent for recognizing and correcting any discrepancies within data sets, and (3) can work independently to investigate inconsistencies and resolve them. 

Responsibilities

  • Organizing, recording, and sending out checks to utility providers
  • Reconciling funds received from a variety of sources
  • Using accounting software to run daily funds reports
  • Generating files to submit to banks for the purpose of pulling funds from client accounts
  • Correcting accounts that were setup or processed incorrectly and refunding clients for these errors

Preferred Skills

  • Comfortable using a computer and a 10-key number pad
  • Proficient in navigating through multiple different computer programs
  • Able to solve problems independently using the resources and tools available to you
  • Able to make unaided decisions and commit processes to memory
  • Average to fast typing speed (40-70 words per minute)
  • Experience with Google Suite preferred
  • Comfortable on the phone (phone calls about once every two weeks to utility providers)

APPLY HERE

Utility Activations Specialist 

Job Description
Starting wage: $15.00/hour + performance-based tiers! The current team average is $17.50/hour!!

Hours: Fulltime, Monday – Friday 8:00 am – 5:00 pm Mountain Time

Location: REMOTE

UTILITY ACTIVATIONS SPECIALIST

Overview
Are you looking for a company that puts YOUR growth first? Conservice is the place! As an Activation Specialist at Conservice, you will contact utility providers to get utilities turned on at our client’s homes to ensure a smooth transition for our clients as repairs are made or in between tenants.

Responsibilities

As an Activations Specialist, you will:

Learn and follow complex, unique, and different methodologies to meet client needs by navigating different documents, programs and websites almost simultaneously.
Coordinate utility requests with utility providers through phone, email, fax, and online
Resolve urgent issues in a timely manner
Provide updates though notes and messages to clients through Conservice software, professional written correspondence is expected
Maintain relationships with brokers through direct professional contact and communication
High phone usage-spending more than 90% of your day on outbound calls with utility providers scheduling start/stop dates for utility accounts, confirming account information, researching and addressing incomplete utility requests and property issues (i.e. liens, balances, inspection, and repairs.)
Expected to complete multiple utility requests while waiting on hold, through other modes of activation processes (ie. paper forms, email or online)
Able to maintain a strong work flow while under shifting priorities and tight or short deadlines, which increase stress
Authorized to pay account balances, request payments

Preferred Skills

Adaptability and problem-solving skills
Attention to detail with the purpose of achieving high accuracy
Professional communication skills, written and verbal
Excellent computer navigation skills
Good organizational and time management skills to maximize completed work and prioritization
Willingness to learn Conservice software
Ability to work independently and with a team
Comfortable being on the phone working with utility providers
A desire to learn and grow

APPLY HERE

PAYMENT PROCESSOR

Pay:  $12/hour + Piece Rate (Team Members Average $15/hour After 6 Months of Employment)

Location:  REMOTE

Overview

Our main goal at Conservice is to manage our clients’ bills – and one of the most important things about managing bills is paying them! That’s where you come in: your role is to use the information in our software to make utility bill payments. Speed and Accuracy are the keys to success (and higher pay), and with our in-depth training and extended time periods to meet standards, any individual that is goal-oriented, willing to learn, and persistent will be able to meet and exceed their work goals and pay goals. 

Responsibilities

  • Navigate utility provider websites to make bill payments
  • Research utility account information to ensure bill information is accurate
  • Organize and record payment information into general trackers

Preferred Qualifications & Skills

  • Comfortable using a computer and a 10-key number pad
  • Proficient in navigating through multiple different computer programs
  • Able to make unaided decisions and commit processes to memory
  • Comfortable on the phone (phone calls about every two weeks to utility providers)
  • Goal-oriented – can make goals and figure out ways to achieve them

APPLY HERE

Account Resolution Specialist

Job Description
Account Resolutions Specialist- Remote
$15/ Hr

Monday- Friday 8-5pm MST

Department: Single Family

Overview
Account Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.

Responsibilities
Complete daily bill research
Resolve client and tenant trash issues via email and phone calls
Assist with client requested audits/projects
Correspond with providers regarding bill anomalies
Correspond with clients and residents to resolve urgent issues

Qualifications
Ability to solve problems with limited information
Manage workload to meet deadlines and achieve goals
Ability to communicate clearly and professionally in writing and verbally
Must be meticulous and have great attention to detail

APPLY HERE

Payment Correction Specialist

Job Description

PAYMENT CORRECTION SPECIALIST

Pay:  $15.00/hour

Schedule:  Monday – Friday 6 am – 3 pm OR 7 am – 4 pm OR 8 am – 5 pm or 9 am – 6 pm

Location:  REMOTE

Overview

The Payment Correction Specialist will closely monitor payment errors and exceptions that clear Conservice’s bank and credit card accounts. This includes making sure payments are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for with utility providers. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.

Responsibilities 

  • Find and fix errors on account numbers and reference numbers within company software
  • Work with utility providers to solve any issues regarding payments made on accounts
  • Most time spent clearing payments, fixing double payments, and addressing outstanding payments
  • Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
  • Research bank transactions with minimal information to piece together which accounts payment was made to and for which client
  • Other duties as assigned

Preferred Skills

  • Capacity to recognize numerical discrepancies contained within data
  • Intermediate experience in Microsoft Excel, Microsoft Outlook, and Google Drive
  • Familiarity with internet browsing and provider website navigation
  • Capability to quickly learn and adapt to new computer software
  • Ability to organize and prioritize workload so the most important tasks are completed first
  • Skill in clearly communicating both verbally and in writing using a variety of methods

APPLY HERE

Invoice Analyst

Wage: $16.50/hr

Overview 

Our Invoice Analysts work with utility providers to identify and possibly correct balance forward issues, miscellaneous charges, and billing errors. In addition, they are responsible for calling utility providers to request extensions, request missing bills and corrected bills, as well as working through payment issues. If necessary the Invoice Analyst may need to request expedited payments. If you enjoy working in a fast paced office environment, apply today to join the Conservice team.

Responsibilities 

As an Invoice Analyst, you will: 

  • Work with utility providers to get extensions on past due accounts
  • Research and maintain the balance forward exception reports to pay client utility bills timely to avoid late fees
  • Request extensions and expedited payments if necessary to avoid disconnection
  • Request missing invoices

Qualifications & Preferred skills

  • Strong Computer Skills
  • Excellent telephone and email etiquette
  • Excellent research and problem solving skills with a strong attention to detail. 
  • Time management and organization
  • Ability to build and maintain professional relationships
  • Able to work independently and with team members
  • Flexibility and willingness to take direction
  • Willingness to embrace challenges

APPLY HERE

DATA ENTRY SPECIALIST 

Starting wage: $12.00/hour + performance based tiers! 

LOCATION:  REMOTE

Hours:  Flexible schedules!!  Full-time or Part-time between the hours of 8 am – 5 pm Mountain Time! Monday – Saturday with a day during the week off.

Overview

Our ABBYY specialists finish entering data on utility bills that have been partially entered by an automated processor into our system. They also quality check the information that was pulled to ensure it was captured correctly. 

Responsibilities

  • Inputting data from bills into company software
  • Verifying characters and other information were captured correctly by automated processing
  • Recognizing and researching anomalies within bills
  • Collaborating with other team members to resolve bill issues

Preferred Skills 

  • Enjoy working closely with peers on a small team
  • Advanced attention to detail
  • Can work independently to investigate inconsistencies and resolve them
  • Willing to adapt your work to fit the changing needs of the company
  • Feel comfortable communicating in a professional manner
  • Average-to-Fast Typing Speed
  • Quick mental processing and good hand-to-eye coordination

APPLY HERE

Become a Freelancer & Start Earning Anywhere


Freedom and Flexibility

Work from the comfort of your own home, on the road, or anywhere really – whenever you want and how much you want.

Transcribe short 2-4 minute clips (not long interviews). When one clip is complete our system sends another to transcribe – there is no limit to how many can be processed consecutively.

We believe in promotion from within. Our transcriptionists enjoy their work and have career advancement opportunities.

Gain insight into various industries and boost your resume for any job market. Develop your skills, and grow into higher-paying projects and positions.

APPLY HERE

Copywriter

Villa is building America’s leading next-generation homebuilding platform.  With a mission to be the easiest, fastest, and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is playing a critical role in solving the many problems facing the U.S. housing market.  Villa provides end-to-end services for clients that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction.  Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies.

Role Overview:

We’re currently seeking a Copywriter to join our Marketing  team, who will be responsible for developing long-form and short-form content, developing engaging copy and effectively implementing brand, style and editorial guidelines across a wide range of marketing materials and internal and external communications.

This is a remote position, based in locations within the Pacific (PST) and Mountain (MST) time zones.

Reporting to the Growth Marketing Manager, the ideal candidate will have 3+ years of experience writing and producing a wide range of marketing communications assets, preferably in one or more of the following:  construction, real estate, home space or tech space. Bachelor’s required; Concentrations in writing, journalism, or communications preferred. Writing samples will be requested.

What You’ll Do:

  • Develop, draft, and edit a wide variety of collateral including but not limited to website copy, social media copy, client-focused content based on repurposed thought leadership, ad copy, and other Company profile-raising pieces.
  • Develop content for email marketing campaigns.
  • Work closely with the Growth Marketing Manager on SEO efforts.
  • Supports on external communications, including public relations campaigns.
  • Develop compelling and original content based on Company’s communication and sales & marketing engagement priorities.
  • Work closely with the Growth Marketing Manager & Brand Manager on drafting and developing, reviewing and compiling narratives and content for PR initiatives and Sales campaigns.
  • Draft press releases and marketing copy, including collateral for recruiting materials.
  • Provide counsel to Company stakeholders on messaging and content development to ensure that communications are clear, correct and aligned with the Company’s brand and style.
  • Ensure consistency in style and tone on content throughout the website and other marketing collateral.
  • Provide editorial guidance and ad hoc support during the publication process of client alerts.
  • Proof client alerts and other content developed by the Product, Sales, and Engineering teams for distribution to our mailing lists and on the website.
  • Collaborate on the maintenance of the Company’s style guide.

What You Have:

  • Demonstrated passion for writing and ability for project management.
  • Clear, concise writer who can distill complex ideas into easy to digest content.
  • Strong attention to detail and willingness to go the extra mile to ensure accuracy and consistency.
  • Exemplary communication skills, both verbal and written, with a keen ability to capture, distill and accurately describe technical language.
  • Ability to collaborate with multiple stakeholders, track changes, and ensure version control accuracy.
  • Strong grammar, spelling and proofreading skills
  • A track record of personal accountability, and a high standard of integrity and professionalism. You’ve demonstrated resilience and a desire to succeed in the face of new and/or unforeseen challenges.
  • Team-player with a strong desire to help enforce and improve internal processes.
  • A desire to learn, grow and get in on the ground floor of a company that is changing housing.
  • Receptive to feedback, with the willingness to learn and embrace continuous improvement.
  • Ability to work in a fast-paced, rapidly changing business environment.
  • Excellent organizational skills.

$60,000 – $80,000 a year

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

APPLY HERE

.

Insurance Billing Specialist

Since 1996, Surgical Information Systems (“SIS”) has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes.

Focused exclusively on perioperative IT, the SIS award-winning product suite[1] is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Medical Records (EMRs), Anesthesia Information Management Systems (AIMS), ASC business management, and business intelligence and analytics solutions. Services include revenue cycle management to complement SIS’s software solutions.

SIS has been recognized by Black Book Research for eight consecutive years as the No. 1 ranked ASC Technology Vendor. SIS received the Best in KLAS 2022 Award in the ASC category for SIS Charts, SIS’ EHR solution. SIS has been recognized as one of the Top 100 Healthcare Technology Companies by The Healthcare Technology Report and as a Top Workplace US by Energage for three years in a row.

THIS IS A REMOTE POSITION

The AR Specialist is responsible for collection efforts on Insurance Accounts.  Will handle the accounts receivable for Ambulatory Surgical Centers, submit appeals and research denials from Insurance Carriers.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

  • Work accounts receivable as assigned
  • Follow up on denials in a timely manner
  • Demonstrated experience with writing appeals, initiating appeals/follow-up on appeals
  • Must be comfortable interacting with insurance representatives
  • Excellent organizational, communication & time management skills
  • Knowledge of managed care contracts (i.e fee schedules and allowables)
  • Experience working with non-participating providers
  • Must have a clear understanding of the insurance collection process
  • Ability to solve problems associated with tasks
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

  • Knowledge of all medical billing, insurance guidelines and appeals process required
  • Healthcare Insurance Collecting experience
  • Knowledge of computers and Windows-driven software
  • Excellent command of written and spoken English
  • Cooperative work attitude toward and with co-employees, management, patients, and outside contacts
  • Ability to promote favorable company image with patients, insurance companies, and general public
  • Must have a minimum of 40Mbps internet download speed to effectively run SIS Systems

BENEFITS:

  • Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
  • Vacation/Sick time
  • 401(k) retirement plan with company match
  • Paid Holidays
  • SIS Cares Day

APPLY HERE

Payment Accuracy Specialist

Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our healthcare recovery team as a Payment Accuracy Specialist.

What does it mean to be a Payment Accuracy Specialist?

Our healthcare recovery specialists are passionate about what they do. They are experts at reviewing, discovering, validating large amounts of data and delivering results and insights for our clients. Our audit teams recover billions of dollars in incorrect payments for our clients each year. This position is a key role where you will learn from an elite team of recovery professionals, expand your skills, discover your strengths, and begin an exciting career.

What does this role offer in regards to career development?

“For someone who is looking to learn an industry quickly, and be given opportunities to advance and grow rapidly, there is no better place than Cotiviti Healthcare. This role is really is a springboard; you learn our business and are coached on how to make more impact each year, with opportunities for advancement constantly available.”

“The more dedication and passion you put into your work, the more you will be rewarded in return.”

“I really like being a part of a team that encourages collaboration, but also really gives me the room to work independently.”

“I enjoy seeing how much money I am responsible for recovering for our clients. I get to put my naturally competitive nature to the test.”

Responsibilities

  • Solve problems by identifying errors and overpayments for our healthcare clients
  • Use your creativity to help generate new ideas for claim concepts and recovery opportunities
  • Learn and use multiple computer software, systems and technology
  • Achieve excellence by meeting and exceeding audit team goals and quality measures
  • Serve clients by responding to questions or inquiries.

Qualifications

  • Bachelor’s degree preferred OR at least 1 year of relevant experience (healthcare billing, claims, auditing, reimbursement or data analysis)
  • Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred
  • Strong interest in working with large data sets and various databases
  • Healthcare industry experience desired
  • Excellent verbal and written communication skills
  • Self-motivated and driven to succeed

Base compensation ranges from $20.00 per hour to $23.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

This role is eligible for discretionary bonus consideration.

APPLY HERE

Trauma Registrar

Position Summary

Manages and maintains the computerized trauma registry, which is utilized for injury research, epidemiology, and quality improvement activites.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Collects all data and coordinates the initial trauma data, data entry, development of reports, and outcome measures established by the American College of Surgeons (ACS).
  2. Collects follow-up data on all registry patients and enters information into the registry and completes data retrieval and statistical analyses of registry data on priority basis.
  3. Functions as system manager of the computerized trauma registry to ensure completeness, accuracy, and timeliness in reporting on the Hospital’s trauma data. Monitors data/reports for quality assurance purposes and participates on quality committees.
  4. Identifies all eligible trauma cases, including abstract cases, and enters patient data into TraumaOne computerized registry.
  5. Interprets medical data to evaluate patients’ response to treatment, identifies complications due to treatment or system issues as well as understanding various data analysis techniques such as injury severity scores and survival analysis within automated registry environment.
  6. Maintains contact with various internal and external departments and organizations regarding patient and registry information and data in regards to any approved research and/or educational purposes as well as any related software issues.
  7. Performs miscellaneous job related duties as requested.

APPLY HERE

Credentialing Specialist

Credentialing Specialists work to ensure verification of the professional licensing, training, and certifications of professional licensed independent practitioners, Advanced Practice Professionals, and others. Their primary goal is to ensure healthcare professionals and services meet all established federal and state standards, as well as NCQA (National Committee for Quality Assurance) standards. This is a fully remote opportunity.

Duties & Responsibilities

  • Compile confidential, accurate primary sourced data to facilitate customers in the decision-making process for practitioners/providers with health care plans, hospitals, surgery centers and/or other health care institutions. Position requires extensive, direct interaction with health plans, government agencies, practitioners/providers, and customers.
  • Process, review and maintain all practitioner/provider credentialing and re-credentialing files and offer solutions regarding the workflow of credentialing files.
  • Enter and update practitioner/provider data in the credentialing database while adhering to input standards.
  • Processes complete initial and re-credentialing applications within the expected timeframes.
  • Perform primary source verification in accordance with customer needs and applicable industry standards.
  • Assure the confidentiality and integrity of all aspects of the credentialing program and process.
  • Perform a variety of essential administrative functions for all aspects of the credentialing, and follow up processes.
  • Must be able to interpret and communicate primary sourced data/information in a timely manner and understand current state and federal regulatory requirements, accreditation standards, as they pertain to primary source verification functions.

Skills Required

Skills Required:

  • Solid working knowledge of credentialing software applications and/or other relational databases like Access.
  • Excellent organizational skills.
  • Superior customer service skills.
  • Excellent communication skills – both verbal and written.
  • Understands the importance of customer follow up and attention to detail.
  • Must be highly organized and able to work efficiently and effectively in a fast-paced environment.

Qualifications Required:

Every organization has a culture, whether they mean to or not, so why not be intentional about it?​

Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.

  • Direct and recent working experience dealing with healthcare credentialing in a hospital, CVO or other setting where adherence to policy and other regulatory standards are essential.
  • Certification as a CPCS (Certified Provider Credentialing Specialist) by NAMSS preferred but not required.

Min

USD $20.00/Hr.

Max

USD $24.00/Hr.

About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

Perks & Benefits:

  • Company Sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
  • Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
  • Tuition Assistance & Continuing Education Reimbursement available
  • Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

APPLY HERE

Document Specialist – Remote – California

TRC is a leading, global consulting, engineering and construction management firm that provides environmentally focused and digitally powered solutions to our clients. TRC offers career opportunities across a variety of infrastructure projects providing abstracting and negotiating services, project management, environmental assessments, engineering, and survey services; we are 5,500+ employees strong! Come join TRC, serving in vital roles on important projects that directly impact the energy and infrastructure stability across the USA. TRC is in an aggressive growth cycle and offers more than 400 open job opportunities on any given day. We offer opportunities for advancement, competitive pay, medical benefits, and 401k matching. TRC is focused on helping our clients build a sustainable, diverse future.


Job Description

  • This position reports to the Lead Document Specialist and/or the Land Manager.
  • Responsible for database management and document generation as required by the right of way procedure for the project.
  • Assures that the Land files are kept in accordance with the Land Procedure; oversees all Land administration.
  • Other duties may be assigned and may vary according to project scope and the right of way procedure for the project.
  • Reports functionally to the Manager or the Supervisor if the Manager is not part of the project.
  • Oversees, mentors, and manages the day-to-day operation of the Document Specialist team.
  • Oversees that all right of way data is being input into the database correctly. In some cases, assist the Document Specialist with inputting data.
  • Responsible for the accuracy of all right of way data exports and reports generated from the database.
  • Requests user permissions and promptly removes user permissions when the user leaves the project.
  • Assists the Manager in producing land acquisition cost totals and forecasts for the project when required.
  • Produces reports from the database as requested.
  • Works closely with project personnel and the Land Manager to assess the accuracy, efficiency, and effectiveness of reports.
  • Assures all tasks follow the approved Project Procedures.
  • Assembles and maintains right of way tract files according to the approved Project Procedures.
  • Maintains electronic copies of landowner documents as required by the approved Project Procedures.
  • Oversees and assists in the preparation of all acquisition packages prior to issuing to Land Agents.
  • Reviews all executed documents for accuracy.
  • Reviews payments for easements and damages.
  • Prepares ownership, survey permission and construction line lists.
  • Prepares releases and subordinations for mortgages and liens when required by the approved Project Procedures.
  • Assist in landowner mail outs and tracks registered and certified mail receipts.
  • Records executed documents in the appropriate county after approval by Manager or Supervisor.
  • Administers line list reports, survey restrictions reports, and construction restrictions reports.
  • Reviews completed files for execution by all parties in interest, checks for proper notarizations, assures all supporting forms have been properly executed, transfers all original documentation to office file and sends all required instruments for recording.
  • Reviews tract files for completeness and compliance with the approved Project Procedures.
  • Reviews each condemnation file for completeness and transmits to Manager.
  • Arranges for transfer of hardcopy tract files to client at project completion.
  • Adhere to project Safety Plan.

Education:

  • Bachelor’s Degree in real property related field preferred, completed training by an authorized real estate company, training courses offered by the IRWA, or paralegal certification is a plus.

Professional Experience:

Skills — Technical:

  • Multiple years of experience as a document specialist
  • Exceptional database, spreadsheet, and document generation experience. Major project experience in a multistate environment preferred. Previous supervisory experience a plus.
  • High degree of proficiency in PC operation, including spreadsheet and word processing. Experience in database software programs
  • Ability to demonstrate initiative and assertiveness, the ability to plan and manage work in an efficient manner, and the ability to work well under stress and time pressures.
  • Must possess competent knowledge and skills in land descriptions and terminology, easements, and a variety of conveyance documents.
  • Practical experience in the application, modification and adaptation of standards, techniques

Skills — Communication:

  • Must be detail oriented and have excellent oral and written communication skills.

Skills — People:

  • Commitment to customer satisfaction and the ability to work in team-oriented environment.
  • Physical, Environmental, and Mental Requirements
  • The employee must be able to lift and/or move up to 35 pounds.
  • Employee is expected to use good judgment when lifting or moving office supplies and/or furniture and to seek assistance or wear back support appliances when appropriate.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus in use of computer monitor and other manual, task-related functions.
  • While performing the duties of this job, the employee is required to sit, use hands and fingers, to handle, or feel objects, tools, controls. Reach with hands and arms, hear and talk.
  • The employee is required to stand, walk, stoop, kneel or crouch.

APPLY HERE

Payment Posting Specialist

As the Payment Posting Specialist, you’ll be responsible for the full scope of cash posting. The ideal candidate has strong attention to detail and works with a sense of urgency when it comes to posting in high volume batches.

What You’ll Be Doing As A Part of Our Team

  • Post large payment batches for customer clinics
  • Manage high-volume patient and insurance account receivables
  • Review patient accounts for accuracy, making corrections when necessary
  • Follow all insurance payment posting procedures for electronic and manual processing, including researching and posting take backs, refunds, and forward balances.
  • Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes.
  • Reliable and punctual in reporting for work and taking designated breaks.

What You Should Have to Qualify

  • Understand the ins and outs of medical billing, payment and cash posting, and medical reimbursements.
  • Ability to read an EOB with denial code review.
  • Be organized, ahead of schedule, communicative, and accountable.
  • Work well in difficult situations.
  • Impeccable communication skills.
  • Two years of experience posting large batches of payments.
  • Two years of experience supporting small-to mid-sized practices.

Ideally, You Would Also Have These

  • Knowledge of ICD-10 and CPT codes.
  • Knowledge of insurance guidelines—especially Medicare and Medicaid.
  • Experience posting for physical therapy clinics.
  • Knowledge with EOB (Explanation of benefits) and posting experience.

Culture is at our Core

  • Service: Create Raving Fans
  • Accountability: F Up; Own Up
  • Attitude: Possess True Grit
  • Personality: Be Minty
  • Work Ethic: Be Rock Solid
  • Community Outreach: Give Back
  • Health and Wellness: Live Better
  • Resource Efficiency: Do Más With Menos

About Us

Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Company Perks

  • Ample Time Off for fun and rest
  • Work from nearly anywhere in the US
  • WFH supply budget
  • Time Off to make an impact through volunteering
  • Multiple Employee Resource Groups (ERGs)
  • Health, Dental, Vision, 401k, HSA, any many other benefits
  • Authenticity and Acceptance

Qualifications

Skills

Preferred

Medical Billing

Intermediate

Experience

Required

2 years: Experience supporting small-to mid- sized practices.

2 years: Experience posting large batches of payments.

APPLY HERE

Marketing Email Coordinator

World Pantry is a rapidly growing San Francisco Bay Area based eCommerce company partnering with leading food companies to handle their direct-to-consumer eCommerce businesses where we build and manage their official eCommerce webstores. We currently manage over 50 webstores including: Tootsie Roll Industries, Torani Syrups & Sauces, Atkins, Celestial Seasonings Tea, and many others. 


Founded in 1998, the business has had significant growth each year. We have achieved this growth by delivering outstanding service to our customers and partners and by creating and developing a great team of talented people.
 

We are looking to expand our team of smart, talented people to support our growth. This is a great opportunity to join a fun, rapidly growing company where you can make a great contribution while contributing to help build a lasting company. We are an open book management company and the ideal candidate will help contribute to our positive team culture and share our values: outstanding service; respect; embrace learning, growth and change; personal responsibility and accountability; and work hard and have fun.  To this end we are conducting a national search for this position, and the successful candidate will work remotely from home or eventually out of one of our facilities in either the San Francisco Bay area, Harrisburg, PA area or Kansas City, MO area depending on their geography.

THE POSITION

Early Career Position. Reporting to the Ecommerce Marketing Director, the Marketing Email Coordinator is a hands-on position that executes day-to-day activities to drive email success with our brand Partners.  Perfect for someone who loves to organize learn about digital marketing, eCommerce and the world of food!  

The position is responsible for managing email production, coordinating promotional codes, as well as enabling the billing that is sent to our brand partners. You will learn to build, conduct QA on and send emails. You will be responsible for coordinating it all with internal stakeholders and our brand partners.  Additional responsibilities include the QA of new and upgraded webstores.  You will also gain expertise in using Google Analytics and pulling data from various sources for analysis.

As the candidate of choice, you should have strong attention to detail, like working with numbers, be highly organized and love to work in a team environment and learn new things.  Candidates should be persuasively assertive and persistent with strong writing and math skills. 

Specifically, the Email Coordinator will be responsible for the following:

  • Working together with the Partner Marketing Team and brand partners to manage email production based on our newsletter scheduling calendar.
  • Working with Partners and internal groups to obtain promotional codes for use in newsletters or on store sites.
  • Coordinating email newsletter asset gathering, sending emails and performance analysis. This may include copy writing and basic HTML editing (preferred not required).
  • Handling the QA of email newsletters from brand partners or internal team members.
  • Building website pop ups for email collection
  • Setting up, testing and managing automated email flows.
  • Pulling together monthly billing information for select Partners.  Coordinates and expedites billing with teammates.
  • Analyzing data from Google Analytics and other sources and sharing findings. Learning to make recommendations for email improvement.
  • Learning, using, and training others on email scheduling and building, and billing.
  • Handling the QA of brand store content and functionality.
  • Building effective, collaborative internal relationships with management, peers, and cross functional teams (Engineering, Operations, Purchasing, Customer Service, etc.)
  • Maintaining curiosity and building knowledge of e-commerce and digital marketing.

QUALITIES AND QUALIFICATIONS  

The ideal candidate will possess the following skills and attributes:

  • Has 1-3 years of work experience in digital marketing related role
  • Ideal candidate has hands on experience producing emails from start to finish and familiarity with email marketing platforms such as Klaviyo.
  • Shows exceptional attention to detail, is very well-organized and is great at follow-up.
  • Basic HTML coding and Photoshop skills strongly preferred
  • Wants to learn about Digital Marketing and e-commerce.
  • Is persuasively assertive.  Demonstrates pro-active thinking.
  • Strong Microsoft Office skills including Word and Excel.
  • Strong writing and written communication skills.
  • Good interpersonal skills, likes relationship building, and client management.
  • Works well in a busy environment with many competing priorities. 
  • Thrives on learning and personal growth.
  • Works well independently and is self-motivated.

MEASURES OF SUCCESS

Within their first twelve months, the Email Coordinator will have accomplished the following:

  • Showed track record of maintaining the email board. Oversaw timely launch of error-free emails. Worked side-by-side with teammates, and Partners to expedite and build email newsletters.
  • Learned how to build email newsletters and work with providers and internal teams.
  • Consistently met deadlines and produces accurate work through attention to detail.
  • Consistently delivered billing on time without mistakes.
  • Assisted in the QA and launch of new Partner stores.
  • Understands all aspects of their job responsibilities and proactively performs those duties.
  • Demonstrated successful, collaborative, and effective working relationships across all World Pantry departments.

Expected Compensation Range: $18/hr. – $21/hr. plus overtime (at time and a half).  Anticipate working 40-45 hours a week.  Annual compensation is approximately $36,000 – $49,000 depending on base rate and actual number of hours worked.  Additionally, will receive competitive benefits and incentives.

APPLY HERE

Processing Associate (Temporary)

As a Processing Associate (temporary) on our Finance team, you will collaborate with processing teammates and the Billing and Sales teams to ensure we efficiently process all BrainPOP subscription orders. This role  will ensure BrainPOP leads with empathy while maintaining accurate customer subscription data.

The Processing Associate role is a temporary position from late June/early July 2023 through October 31, 2023. The daily working hours will be approximately 9 am – 5:30 pm Eastern. This role will be remote in one of the approved hiring states detailed below.

Role & Responsibilities 

  • Process incoming subscriber orders and maintain subscriber accounts
  • Correspond with new and renewing customers over email and phone 
  • Collaborate with the Billing team to maintain and organize payment information
  • Perform occasional data integrity audits and data cleaning tasks

Requirements

  • Customer facing demeanor; professional and friendly
  • Time-management skills
  • Organized and detail oriented
  • Able to work well independently and as part of a team
  • A proactive problem solver
  • Proficient with Excel and Google

Nice to Have 

  • Experience with Zendesk or another ticketing system
  • Experience with Salesforce, CMS or database management
  • Previous work experience in a customer facing role

Location

We can employ remotely out of the following approved hiring states:

  • California
  • Connecticut
  • Florida
  • Georgia
  • Illinois 
  • Massachusetts
  • Missouri
  • New Jersey
  • New York
  • North Carolina
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas

The annual salary for this role is $45,000 – $52,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on several factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If that is the case, the updated salary range will be communicated to you as a candidate.

Life at BrainPOP

Our commitment to supporting and empowering teachers and students is reflected in our dedication to enhancing the lives of our employees—in and out of the office.

Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual-citizens, and so much more. We value Diversity & Inclusion, collaboration and learning from multiple perspectives, and encourage people to bring their most authentic selves to work.

APPLY HERE

Billing Analyst

LeadVenture is growing, and we are looking for a Billing Analyst whose primary responsibilities include billing and cash application functions. You are an invaluable member of the team who has the vision and drive to succeed in double-digit growth environment.

You will be responsible for account reconciliation, file maintenance, accounting documentation and assisting in monthly closings.

Do you have strong attention to detail?  Look no further than LeadVenture!

Here is more of what you’ll get to do:

  • Process new orders and billing change orders.
  • Process check payments from our bank and apply to customer invoices.
  • Research and respond to customer inquiries regarding billing related issues.
  • Work with the Sales Department and the customer to resolve issues.
  • General account maintenance.
  • Month end processing.
  • Other projects and tasks as assigned.

You’ll thrive in this role if you have:

  • Minimum of high school diploma, Associates Degree in Accounting or Business preferred.
  • At least 2-3 years’ experience in Billing and Accounts Receivable.
  • Skilled in Microsoft Office suite (Word, Excel, PowerPoint, etc.).
  • Exceptional attention to detail and problem-solving skills.
  • Exceptional integrity, honesty and trustworthiness.
  • Excellent ability to successfully interface with clients and handle multiple priorities concurrently.
  • Able to work in a fast-paced, continuously evolving environment.
  • Self-motivated.
  • High capacity to learn and adapt.

About Us:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. We host more than 20,000 dealership online storefronts with numerous layered apps such as inventory management, lead management, email marketing, eCommerce and many more. These digital storefronts connect dealers with online shoppers through best-in-market online consumer experiences. Our solutions enable optimal inventory merchandising while maximizing qualified lead generation. We collect and publish data on millions of vehicles and parts for hundreds of catalog and aftermarket providers—including OEM and aftermarket parts, garments and accessories—and syndicate data to popular marketplaces like eBay, Facebook Marketplace, Craigslist, Amazon, Walmart and others. We are recommended by nearly 200 OEMs to their dealer networks, including BRP, Polaris, Goodyear and many more.

Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5, PSM Marketing and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. LeadVenture’s 1,100 team members around the world wake up each day thinking about how to help our local, independent dealers around the world grow their businesses. Our investors include the private equity firms True Wind Capital and TA Associates.

APPLY HERE

Sr. Content Marketing Specialist

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.   

Responsibilities

Who are you?

You are a creative, brand-savvy, versatile, and prolific marketing copywriter and content developer. In this role, you’ll lead creation of new content that supports our demand generation efforts including but not limited to whitepapers, ebooks, tip sheets, emails, etc. You’ll also craft compelling multi-channel and multi-cycle marketing campaigns that drive awareness and action

You are entrepreneurial, energetic, and able to learn about new trends quickly, whether it’s tapping into new research or creating a viral campaign, you are always testing, and learning based on the effectiveness of content. You should also be comfortable with an iterative writing and design process, and able to talk through and consider feedback from multiple internal stakeholders.

*All applications need to be accompanied by a writing portfolio, either as a PDF or online, ideally including both long form and short-form content for a range of channels.

In this role you will wear many hats, but your knowledge will be essential in the following:  

Ability to write across multi-formats and for multi-audiences, including long and short form, email, social and light papers.

  • Meeting with the creative, marketing, and design teams to ideate and define content goals.
  • Researching content and consumer trends to ensure that content is relevant and appealing.
  • Developing content strategies to effectively reach the desired target audience and marketing goals.
  • Creating content for a variety of platforms including blogs, websites, and social media.
  • Proofreading and editing content before publishing.
  • Visual storyteller, creating thought leadership content for conference and webinar presentations
  • Writing speaker submissions and proposals to promote company expertise and narrative
  • Managing content calendars and ensuring that the content remains consistent across all platforms.
  • Leading coordination with the marketing, design, and writing teams to ensure the timely delivery of assignments.
  • Tracking consumer and content analytics and generating reports and presentations.
  • Keeping up to date with content trends, consumer preferences, and advancements in technology.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Virgin Pulse team

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • Bachelor’s degree in Marketing, Communications or Journalism coupled with 2-4 years of professional Marketing experience. 
  • Strong online copywriting, content developing and proofing experience. 
  • Experience using content management systems and digital tools to maintain and disseminate content. 
  • Requires flexibility, attention to detail, and ability to get things done quickly. 
  • Experience in user testing and A/B testing methods to optimize campaigns and apply learning. 
  •  

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

APPLY HERE

Editor/Animator

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. 

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Job Description/Responsibilities

The Editor/Animator will be working on marketing and advertising content for multiple big brands. Brand/Marketing/Commercial content experience is preferred. Role will also require a post-production generalist mindset.  Advanced knowledge of After Effects, Premiere and Photoshop are required.  Intermediate knowledge of Illustrator and Audition are preferred.  This position needs to be a self-starter. We will need this role to be creative and offer opinions on how to make assets more engaging to the audience. 

REQUIREMENTS, DUTIES AND RESPONSIBILITIES

  • Bachelor’s degree from four-year college or university and at least three years video production experience working as a professional with corporate clients.
  • Familiarity with all aspects of video production.
  • Ability to work with a production team on innovative approaches to capturing stories.
  • Show samples showcasing proficiency with editing and motion graphics software (Adobe Premiere, After Effects and Photoshop).
  • Paid social media advertising experience and ability to provide art direction based on brand equities and requirements.
  • Ability to create storyboards is an added bonus.
  • Understanding Brand work and how to turn client creative briefs into executable content. 
  • Ability to work in a fast-paced corporate, professional environment, being proactive and working on tight deadlines.
  • Ability to manage and prioritize multiple projects and tasks simultaneously.
  • Could potentially work with team members on video productions in studio and field environments.
  • Must be a self-starter and willing to learn, take online tutorials and adapt. 
  • Must treat deadlines with a sense of urgency, work well under pressure and possess a high degree of adaptability.
  • Basic IT skillset – ability to troubleshoot computer issues, updates and keep the system optimized is a plus.

Qualifications/Requirements

  • Bachelor’s Degree is required
  • 5+ years of experience in a post-production environment
  • Demonstrated creative talent and production knowledge
  • Proven team building capabilities/strong cross-functional teammate, strong organizational skills, and ability to manage multiple projects at one time
  • Excellent oral & written communication skills
  • Self-motivated, innovative and solution-oriented mindset
  • Demonstrate the ability to work as a team as well as self-directed
  • Demonstrated active learner with the ability to make independent observations, and “connect the dots”.

PREFERRED

  • Bachelor’s degree in graphic arts or related field
  • Comfortable with change in a fast-moving environment

PHYSICAL REQUIREMENTS

  • Ability to adjust the eye to bring an object into sharp focus
  • Ability to travel (up to 25%)
  • Verbally communicate with others to exchange information
  • Ability to pay attention to detail

Salary range – $66,840 – $100,270

APPLY HERE

Email Marketing Specialist (Contract)

Email Marketing Specialist  (18hrs/week)

This role owns email production and the execution of all email and sms assets. The person in this role will apply their email marketing expertise, technical skills and understanding of HTML to ensure brand visual quality, accuracy, delivery, and innovation of communications. Additionally, the person in this role should have Braze certifications, advising on best practices to build campaigns and canvases.

Responsibilities

  • Employs and ensures best practices and applies a high-level of creativity and efficiency in the production of email communications, specifically HTML emails, email journeys, newsletters and other communications as needed
  • Coordinates with marketing teams for scheduling, prioritization, and sending of proofs to internal teams; then completes revisions and finalizes execution of assigned projects on deadline and on strategy
  • Prepares all email journeys for brand, product, growth and scales our growing transactional communications and receipts for members pre and post appointments according to brand style and legal guidelines, and proofs for quality assurance
  • Responsible for other tactical communication projects, as directed by the manager
  • Coordinate with multiple teams from Marketing, Operations to Engineering teams to setup and execute campaigns
  • Monitor the marketplace to keep ahead on best practices and strategies of our competitors and other leading marketers
  • Flexibility and ability to commit up to 20 hours per week depending on workload 


Requirements

  • Bachelor’s Degree 
  • At least 2-3 years in an Email Marketing Role
  • Intermediate knowledge of HTML and API calls plus experience in Microsoft Excel
  • Minimum 1 year experience working with Braze email marketing platform or similar platforms like Braze, Hubspot, Salesforce Marketing Cloud Understanding of email marketing best practices
  • Experience in developing and implementing automated email campaigns
  • Ability to manage multiple projects at the same time under short deadlines
  • Excellent teamwork, communication, and time-management skills

About Us: 

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

APPLY HERE

Engagement Marketing Coordinator

The Engagement Marketing Coordinator plays a vital role at Included Health.

We are seeking a motivated and dynamic Engagement Marketing Coordinator to join the Consumer Marketing team. As an Engagement Marketing Coordinator, you will be responsible for supporting the efforts to drive member utilization of our healthcare services. Collaborating closely with Engagement Marketing Managers, you will develop and execute marketing strategies to engage our target audience and enhance member experiences.

This role is ideal for someone with exposure to diverse marketing channel tactics and a strong interest in marketing strategy, campaign development, reporting and analysis. It requires strong attention to detail, creative problem-solving skills, organizational abilities, and a collaborative nature. You will support and scale our member-facing marketing initiatives with large market accounts, including driving brand awareness, increasing account registration, and promoting first-time use of Included Health’s products and services. This role is perfect for someone who wants to make a significant impact and thrives in a fast-paced, highly collaborative, and performance-driven environment.

As an Engagement Marketing Coordinator, you will be a part of the Virtual Care team. You will assist in the setup and execution of marketing programs that drive engagement across client accounts. Your responsibilities will include driving impactful marketing campaigns, tracking initiatives aligned with full funnel marketing KPIs, fostering cross-functional collaboration, and clearly communicating our impact through internal communications. Additionally, you will manage marketing requests related to client implementations.

Background on the Consumer Marketing team:

We are a lean, fast-paced Consumer Marketing team focused on developing effective marketing strategies that align with member needs and drive member engagement. Our goal is to ensure that millions of eligible members are aware of, register for, and use Included Health’s products and services to enhance their healthcare experience.

Responsibilities:

  • Project management of creative marketing requests in Asana and cross-functional partnership with the consumer engagement, CSM, creative, and email teams.
  • Assist in the development and implementation of engagement marketing strategies to drive member utilization.
  • Support the creation and maintenance of marketing collateral, including flyers, presentations, and other promotional materials.
  • Identify and execute opportunities to improve engagement marketing operations by developing internal documents and processes.
  • Support data analysis and campaign tracking across analytic tools such as Looker, Amplitude, and Google Analytics.
  • Develop consultative and strategic relationships with our Customer Success Managers regarding communications and marketing to our member audience.
  • Support the development of high-impact, convincing oral and written presentations of creative concepts with engagement strategies.
  • Conduct research to support the development of marketing strategy, product positioning, and messaging.
  • Measure and share key clinical engagement metrics and campaign performance with internal and external stakeholders.
  • Analyze marketing campaign performance and provide recommendations for optimization.
  • Coordinate and manage marketing projects, including timelines, deliverables, and stakeholder communication.
  • Help scale marketing processes by documenting best practices, creating templates, maintaining internal team document repositories, and implementing automation tools where applicable.
  • Continuously learn and brainstorm new tactics, campaigns, and ideas.

Qualifications:

  • Minimum of 2 years of experience in consumer marketing.
  • BA or BS degree required.
  • Strong interest in the digital healthcare industry; healthcare marketing experience is a plus.
  • Creative thinking and problem-solving abilities.
  • Excellent writing and communication skills.
  • Superb organization and project management skills, with the ability to balance and execute multiple projects concurrently.
  • Confidence in managing a project from inception through execution and analysis.
  • Demonstrated ability to be a self-starter who can work independently and proactively.
  • Delight in being research-oriented and detail-focused.
  • Data-oriented, with a passion for analysis.
  • Ability to thrive in a fast-paced startup environment.
  • Proven success in contributing to a team-oriented environment and working well cross-departmentally.

APPLY HERE

Associate Content Creator

Hiring In: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America.

Role Description & Mission:

Agero’s marketing department is growing and we are seeking a talented and creative Content Creator to join our team. As a Content Creator, you will play a pivotal role in developing and executing compelling content across various communication vehicles and digital platforms. You will be responsible for generating engaging and relevant content to drive the value proposition for roadside assistance to the insurance and automotive sectors with a focus on increasing consumer awareness and usage. This is an exciting opportunity for someone with a passion for storytelling, a keen eye for detail, and the ability to create captivating content that resonates with our unique B2B2C audiences.

Projects in the immediate horizon include our (1) our agent engagement initiative aimed at changing perceptions about our programs amongst the stakeholders that are influencers to end- consumer usage, (2) development of consumer-facing marketing content to elevate consumer awareness and understanding of roadside assistance and adjacent products and (3) our investigation of improving SEO and digital automation with our partners

Key Outcomes:

  • Development and messaging of value story for auto insurance and OEM clients and prospects
  • Development of a nurture / usage campaign for our agent engagement initiative 
  • Development of digital tools and marketing materials to help our clients partner with us to increase penetration and simplify the user experience for consumers

What You’ll Do:

  • Develop and produce high-quality content for various digital platforms, including blog posts, articles, social media posts, videos, infographics, marketing collateral, white papers, and more. 
  • Conduct thorough research on industry-related topics to generate ideas and create informative and engaging content that appeals to our target audience.
  • Write, edit, and proofread content to ensure accuracy, clarity, and consistency while adhering to brand guidelines and style.
  • Collaborate with cross-functional teams, including marketing, design, and product, to align content with overall marketing and brand strategies.
  • Plan and execute content calendars to ensure a consistent flow of content across different channels.
  • Optimize content for search engines (SEO) and implement effective keyword strategies to increase visibility and drive organic traffic.
  • Monitor content performance, analyze key metrics, and provide actionable insights to improve content strategy and engagement levels.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in content creation and digital marketing.
  • Maintain brand voice and tone throughout all content pieces, ensuring brand consistency and messaging alignment.

Skills, Experience & Education:

  • Bachelor’s degree in Marketing, Communications, Journalism, or a related field
  • 5+ years of proven work experience as a Content Creator, Copywriter, or similar role, preferably in a digital marketing or creative agency environment.
  • Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar.
  • Strong understanding of content marketing principles and best practices.
  • Proficiency in creating content for various digital platforms, including social media, blogs, and websites.
  • Familiarity with content management systems (CMS)
  • Knowledge of SEO best practices and experience in optimizing content for search engines.
  • Ability to conduct thorough research and generate original, engaging, and relevant content.
  • Excellent time management and organizational skills, with the ability to meet tight deadlines and manage multiple projects simultaneously.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
  • A creative mindset with the ability to think strategically and generate innovative content ideas.
  • Familiarity with B2B or B2B2C marketing, especially consumer / buyer journeys 
  • Preferred Skills:
  • Experience with Hubspot
  • Working knowledge of Adobe Creative Suite
  • Familiarity with Google Workspace applications (Slides, Sheets, Docs)

APPLY HERE

ANALYST III, HRIS (Workday experience)

This position is responsible for complex implementation and maintenance of Workday HCM solutions enhancements, and integrations. The HRIS Analyst III leads testing, report creation and analysis, issue resolution, as well as guidance and instruction to the organization partners as it relates to more complex HRIS knowledge in support of Human Resource functions, with a focus on recruiting within Workday
Frequent independent judgments are essential. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.

  • Develops HRIS solutions for more complex situations by identifying and evaluating solution options; studying and leveraging related system requirements and solutions; designing integrated models; writing documentation; developing queries; preparing training and user guides; delivering user training.
  • Liaises HR and IT as well as 3rd party vendors; identifies and understands business processes and translates them into system functional requirements. Maintains enterprise information standards by adhering to enterprise standards; conferring with information technology specialists.
  • Ensures Workday system integration functionality, including review of integration specifications and development suggestions, troubleshooting integration issues, and executing system audits for validation and compliance.
  • Provides production support as an escalation point including, but not limited to, researching and resolving system or integration issues, unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.
  • Provides human resources information and reports by collecting, analyzing, and summarizing data and trends; designing and preparing reports.
  • Maintains systems security and reporting access, includes submitting requests, understanding role based security and system security triggers.
  • Identifies HRIS solution requirements by conferring with unit managers and operators; analyzing processes and operations; clarifying solution objectives; establishing specifications.
  • Verifies HRIS solutions by developing and completing tests; supervising new roll-outs.
  • Understands the HR business processes supported by the HR systems. Provides guidance and information to business partners on system capabilities.
  • Bachelor’s Degree in Arts/Sciences (BA/BS)  or a combination of education, training and/or experience which provides an equivalent background required.

“The typical starting pay range for this position is between [$86,000 – $128,900], although wages can vary based on experience and geography.”

•5 years of experience in maintaining, enhancing and troubleshooting various HR systems required.
•Workday experience required.
•Understanding of Loop and Blue Tractor software a plus.
 

APPLY HERE

Process Designer (Remote – Home Based Worker)

Company: Allstate Insurance Company

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

Job Profile

We are seeking a Process Designer to join our newly formed Digital Transformation Office. As an internal consultancy, we are responsible for driving operational consistency initiatives that improve the customer experience and enable the organization to deliver transformative growth initiatives. Our goal is to eliminate complexities, inefficiencies, high-cycle times, and costs that conflict with simple and affordable insurance, with the customer at the center of everything we do. 

As a Process Designer, you will play a critical role in building an innovative, digitally focused, process intelligent organization that is committed to improving the customer experience. You will be responsible for functional design, process design, and UX leveraging cutting-edge technology such as machine learning, artificial intelligence, information retrieval, intelligent automation, process mining, task mining, and natural language processing.
 

Job Summary:

The Process Designer uses their user-centered design skills, process mapping, and functional skills to help frame design solutions that meet user needs while fulfilling key business objectives. This role is responsible for applying knowledge of user-centered design methods, human-computer interaction and industry best practices to drive useful and usable interface design solutions. 

Key Responsibilities:

  • Partner with Solution, Product, Engineering, Data Science, and Marketing on project goals
  • Partner with XD team specialist when appropriate for the product
  • Make optimization functional design with the product manager and solution consultant
  • Leverage data and user feedback to drive design decisions 
  • Lead and create rapid iterations of design prototypes that can be tested and validated quickly
  • Commit to quick feedback loops and keeping focused on outcomes over deliverables
  • Keep up-to-date in the field by monitoring digital trends, attending workshops and joining professional groups

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• Bachelor’s Degree or equivalent
• 5 or more years of related experience

Functional Skills:

  • Expert level proficiency in Interaction Design/Information Architecture and at least one more UX discipline: User Research, Visual Design, or Content Strategy
  • Experience building functional designs for applications using Automation, Intelligent Document tools, Machine Learning and other tools
  • Ability to quickly produce clickable prototypes 
  • Experience using Lean UX methodology 
  • Experience with design systems, pattern libraries, and Web development frameworks
  • Has an entrepreneurial spirit and not afraid to stand up for what they believe is the right product
  • Excellent communication, including storytelling, writing, and presentation
  • Excellent organizational and time management skills
     

Compensation offered for this role is $82,000.00-$146,125.00 per year and is based on experience and qualifications.

APPLY HERE

Network Administrator

The Network Administrator is responsible for the installation and maintenance of hardware and software that comprises our production, corporate and development environments. This role will be involved in deploying, configuring, maintaining, and monitoring active network equipment in all three environments. Application of industry best practices and ongoing participation with the wider networking community is expected. This position will require participation in the on-call program and support of our customer base once appropriate skills have been developed. Overtime is required.

Responsibilities:

  • Participate in planning and support of all networking infrastructures
  • Analyze, recommend, and implement solutions related to network infrastructure and security
  • Install, configure, and maintain network services, equipment and devices
  • Document network configurations, problems and related resolutions
  • Support and implement change control strategies
  • Monitor system performance and implement performance tuning
  • Troubleshoot and resolve local and remote network issues quickly and in a prioritized manner using techniques such as packet capturing and filtering
  • Maintain optimal network performance for remote working
  • Form positive relationships with members of the immediate team and associated groups
  • Maintain a high standard of work
  • Understand expectations set with clients and communicate when issues or events may affect delivery
  • Ensure operational stability of all network environments
  • Perform device configuration management, backup and logging best practices
  • Perform network traffic analysis using monitoring and reporting tools
  • Participation of on-call and overtime
  • Ability to travel to remote offices and datacenters

Qualifications:

  • 5+ years’ experience supporting networking services in corporate production environments
  • CCNP or JNCIP-ENT as a minimum, though additional years of experience will be considered
  • Experience with layer 2 and layer 3 switching
  • Hands on experience with Cisco Routers & Switches (Catalyst and Nexus) and firewalls (Firepower, ASA)
  • Hands on experience with Juniper Routers, Switches & Wireless Access Points
  • Hands on experience with Palo Alto Firewalls
  • Knowledge of remote management solutions and options
  • Experience with L2L VPN and remote access VPN technologies
  • Experience configuring and supporting BGP
  • Previous administration of F5 LTM preferred
  • Previous administration of radius/tacacs+ NAC solutions preferred
  • Previous experience with network monitoring systems
  • Previous experience with wired 802.1x preferred
  • Experience working with Windows and Linux (from the CLI)

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

APPLY HERE

 

Copywriter – Portland, Or, Washington, DC or Remote US

Location: Portland, Or, Washington, DC or Remote US (within approved states)

Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.

Position Status: Full-time, Exempt, Regular

Salary: The salary range for this position is $64,000- $70,000 commensurate on experience 

***Cover letter highly encouraged***


About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The Marketing & Communications department amplifies and supports Mercy Corps’ mission by raising flexible funds, strengthening supporter partnerships and raising our global profile and influence, and fostering team collaboration and connectivity. 

We boldly share Mercy Corps’ global impact with our audiences, with a focus on building trust, engagement, and long-term relationships among our global team members and with our supporters. We inspire and motivate financial support and partnership through transparency, inclusivity, creativity, and best-in-class storytelling. We engage prospects and supporters through a multi-channel, user-driven approach, communicating information that represents Mercy Corps’ best work and global culture, on key issues that donors care about. We work across teams to protect Mercy Corps’ reputation and safeguard our ability to operate.

Together, through our collective creativity and empathy, Mercy Corps and our partners help millions of people transform their lives every year, give people hope in a future where everyone can prosper, and for those who might be learning about Mercy Corps for the first time, give them a good reason to join us on our mission.

 
The Position

The Copywriter will support Mercy Corps creative, brand, and digital marketing through writing and editing authentic and compelling content for our audiences. This role will research, write, and edit stories and content about Mercy Corps’ work, collaborating with team members around the world, to be shared on the global site to connect and build relationships with audiences across platforms. The copywriter will conduct periodic audits of website content to ensure that it is accurately reflecting current contexts and Mercy Corps existing programs, and provide proofreading support to brand marketing projects. It is anticipated that the Copywriter will focus their time as follows: 40% on articles, 40% on website auditing, and 20% on proofreading support.

Essential Responsibilities

  • Write human-centric stories about the people at the heart of our work—Mercy Corps participants, team members, and partners—for audiences across digital channels including our website, social media, and email. 
  • Identify engaging stories through internal communication platforms that highlight Mercy Corps programs while aligning with brand marketing content strategy. 
  • Translate complex issues into accessible narratives, always steering clear of jargon and putting our audiences’ needs first. 
  • In addition to writing, recommend photos, captions, potential graphics, and overall article layout through an intimate understanding of our website design system.
  • Perform seasonal audit of evergreen, informational website pages to reflect the most up-to-date information. 
  • Approach storytelling and content creation through an inclusive, social justice-oriented lens. 
  • Contribute copy, proofreading, fact-checking support for brand marketing-related projects that may include social media, direct marketing, and development.

Supervisory Responsibilities
None

 
Accountability

Reports directly to: Editorial Manager.

Works Directly With: Marketing Team members and other stakeholders involved in the editorial process, including the Creative Team, Development Team, and fellow content contributors across our country and program teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • 4+ years’ experience of storytelling, writing for online audiences
  • Degree in marketing, journalism, English or related field or equivalent work experience.
  • Strong writing, storytelling, and grammar skills—ability to turn raw assets into a fully developed story that inspires empathy, engagement, and action.
  • Strong understanding of basic digital marketing channels – email, social media, website content.
  • Strong interpersonal and communication skills; ability to work with a variety of stakeholders.
  • Exceptional eye for attention to detail, to provide proofreading and editing support in highlighting a distinct brand voice. 
  • Ability to write on tight deadlines, take constructive feedback and adapt writing style to different voices and/or audiences.

APPLY HERE

RCM Specialist, AR

Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

Performs general data entry, keying, and bookkeeping tasks for the Revenue Cycle Management Department accounts receivable functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems.

As a key member of the team:

  • You are flexible and can embrace change
  • You value progress over perfection
  • You care about your work, the team you’re on, and the people we are helping
  • You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
  • You say what needs to be said, while considering how it’ll affect culture and output
  • Hold others to a high standard

 Duties/Responsibilities:

  • Submits claims to payors in accordance with payor requirements and agency policy.
  • Receives notices of claim rejections & denials.
  • Properly track and resolve issues to ensure claim payment.
  • Maintains complete and accurate accounts receivable records.
  • Performs troubleshooting for billing error codes.
  • May work with the payer or branch operational team to identify and resolve issues.
  • Maintains accurate billing analysis reports and communicates implications promptly to the appropriate parties.
  • Analyzes daily reports from the state and matches the approved payments to the client.
  • Alerts the Operations Team and Manager regarding late or missing documents required for billing.
  • Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting Manager regarding seriously overdue accounts.
  • Produces reports as needed.
  • Performs administrative duties such as sorting, scanning, filing, and emailing records.
  • Performs other duties as assigned.

  Required Skills and Abilities:

  • Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures.
  • Demonstrates excellent communication and customer service skills under duress at a fast pace; ability to function as a positive team member.

Education and Experience:

  • High School diploma or GED required.
  • One (1) to two (2) years’ experience of revenue cycle management or billing experience in the healthcare field
  • Knowledge of Medicaid/Managed Care Organization (MCO) billing practices
  • Experience with billing in an Electronic Data Interchange/3rd party clearinghouse environment.
  • Intermediate to advanced computer skills, including the use of Microsoft Office applications

APPLY HERE

Executive Assistant

Employment Status: Full-TimeReports to: Chief People & Culture OfficerStart date: ASAPAnticipated compensation: $66,800 – $76,800, commensurate with experience 

Who We Are Saga Education is a national leader in high-impact, in-school tutoring. We leverage the power of human capital and technology to accelerate student outcomes and create more equitable learning for students.

Since our founding in 2014, we have reached more than 30,000 students and counting. With our proven-to-work tutoring model and focus on relationship building, we have been able to reach students who need it most and support families, educators, and districts through our services. Whether that be through our work in providing direct solutions, building cutting-edge products, or advocating for impact, our vision to make education equitable for all students is realized daily.

For more information about Saga Education’s mission, vision, and services, please visit us at www.sagaeducation.org.

What We Do 

Inside each student lives a story waiting to unfold. We know every student is capable of shaping a story of success—in school, and in life. But not every student has had a fair chance to see it. Saga Education envisions a world where students–especially Black and Latinx students–have equitable access to economic and social mobility. To achieve this, Saga seeks to establish high-impact, in-school-day math tutoring as an integrated part of a student’s education, as a proven response to accelerating educational equity. 

Our research shows our program works–not only to raise math scores but to foster the confidence and sense of belonging that underpin all academic success. As a trusted leader in building powerful tutoring programs, Saga provides the resources and tools to enable all districts to take advantage of our expertise. Saga has the evidence and experience to know what works. 

What You’ll Do

We are seeking a highly organized and proactive Executive Assistant to provide exceptional support to two C-level executives within our organization. This position offers an exciting opportunity to collaborate closely with our executive team, ensuring efficient and effective administrative support. The ideal candidate will possess excellent communication skills, exceptional attention to detail, and a strong familiarity with Google Workspace. As a growing company, we value efficiency and consistency in our administrative processes and you will have the opportunity to work within a dynamic organization that values innovation, adaptability, and a proactive approach to challenges. Your contributions will directly impact our company’s success, and play a crucial role in developing and implementing standardized administrative procedures.

  • Accompany Executive travel 15% – 20% of the time
  • Handle confidential and sensitive correspondence that requires exercising a high degree of professionalism, discretion, tact, resourcefulness, and initiative
  • Manage schedules, calendars, travel, and receipts for the Executive Leadership Team
  • Compose confidential and sensitive correspondence dealing with issues and subject matters
  • Create presentations that support the work of the Executive Leadership Team
  • Manage communication for external stakeholders, board members, and internal cross-functional teams
  • Document, and maintain leadership meeting minutes
  • Play a crucial role in developing and implementing standardized administrative procedures. This includes documenting workflows, identifying areas for improvement, and establishing best practices

What We’ll Use To Measure Success

  • Mission Alignment – You acknowledge social injustice in education and have a desire to grow
  • Action-Oriented – You take on new opportunities and have a solutions-oriented approach
  • Communicates Effectively – You deliver clear, multi-mode communication to various audiences
  • Interpersonal Savvy – You relate openly and comfortably with diverse groups
  • Nimble Learning – You use both successes and failures to actively learn new lessons

What You Bring 

  • You have 3-5 years experience supporting Executive Leadership Teams
  • Demonstrated ability to work on your own, take initiative, and anticipate needs
  • Excellent verbal and written communication skills, with the ability to adapt communication style to diverse audiences
  • Strong familiarity and proficiency with Google Workspace, including Google Docs, Google Sheets, Google Slides, Google Calendar, and Google Drive
  • Exceptional organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines
  • Demonstrated experience in creating and implementing administrative procedures, preferably in a fast-paced and growing company
  • Experience running projects from ideation to completion

APPLY HERE

Chart Reviewer

Responsible for reviewing OASIS and/or coding for home health and hospice agencies.

Responsibilities

  • Review OASIS and document recommended changes in approved system
  • Review ICD-10 coding and sequencing from documentation in the patient chart.
  • Complete documentation of results review; ensure workflow processes are timely and accurate
  • Document reason for change and recommended reimbursement impact.
  • Consistently meet chart equivalent targets and quality metrics.

Qualifications

Required

  • Highschool diploma or GED
  • At least 1 year of experience in coding and OASIS reviews
  • HCS-D certification
  • HCS-O OR COS-C certification
  • Proven ability to consistently meet deadlines
  • High attention to detail with excellent organization skills
  • Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth

Preferred

  • Quality assurance work experience in a post-acute setting

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

APPLY HERE

Legal Assistant

Job Description

Essential Functions:

  • Assist attorneys in preparation of legal documents:
    1. Update contract forms
    2. Assemble, proof, and edit drafts of contracts, licenses, amendments and other legal documents
    3. Draft legal correspondence
    4. Assist with contract reviews
    5. Communicate effectively with the sales team to facilitate deals
  • Review customer requests for negotiation. Negotiate basic requests directly, or identify issues and escalate to attorneys for handling as necessary
  • Maintain state and federal registrations and other records
  • Work with the proposals team to review and respond to RFPs
  • Maintain corporate recordkeeping and otherwise assist with corporate formalities
  • Perform other duties as frequently assigned

Qualifications:

Knowledge and Skills

  • Excellent analytical and reasoning skills
  • Effective written and verbal communication skills
  • General knowledge of laws and regulations applicable to corporations
  • Excellent customer service skills
  • Detail- and process-oriented
  • Good time management, decision-making, organizational skills
  • Strong working knowledge of PCs, word processing, spreadsheets, and legal reference materials

Characteristics and Competencies

  • Ability to work independently, but also function cohesively as part of a larger team
  • Positive, service-oriented attitude
  • Ability to learn new skills and gain experience in new areas as processes, tools, and needs change
  • Ability and willingness to occasionally work overtime during busy periods is essential
  • Interested in owning responsibility for high-level tasks under the direction of attorneys
  • Initiative to understand problems or roadblocks, and to work independently or as part of a team to resolve those problems

Education

  • Bachelor’s degree (business or communications-related preferred)

Experience

  • 1-3 years of experience working in a customer service capacity, with a preference for experience dealing with billing, financial, or contract issues; 2-5 years of paralegal or legal assistant experience is preferred
  • Prior experience demonstrating the ability to efficiently complete high volumes of time-sensitive tasks
  • Proven experience delivering quality service to peers and members of management
  • Proven experience working successfully in a high-stress, fast-paced environment

Additional Qualifications

  • Qualified candidates must be able to pass background check and drug test (including marijuana)

Hiring Salary Range

  • $19.23 to $24.03 per hour pay range depending on qualifications

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Retirement Savings Plan – 401(k)
  • Paid Time Off
  • Holidays
  • Short-Term Disability
  • Long-Term Disability
  • Group Life and AD&D Insurance
  • Educational Assistance
  • Adoption Assistance
  • Employee Assistance Program (EAP)

APPLY HERE

Principal Product Designer

You’ve likely heard of WeightWatchers. We’ve been around for 60 years helping people change habits and lose weight. With the introduction of our new CEO this year, Sima Sistani, we have been undergoing a massive transformation as a company and as a brand. We are taking big swings to improve what we do and how we do it. We are looking for a Principal Product Designer to join the effort of evolving our digital member experiences. 

The WeightWatchers Product Design team is passionate about the positive impact we see in our members’ lives, and believe our work is important. We craft experiences across our prospect and member touch points—from the guest site, to our member apps, and to the tools our coaches use in workshops. Our purpose is to craft user experiences that facilitate weight loss through science-backed behavior change via intuitive, inclusive, and empathetic tools and support.

This role will focus on the member digital experience (post paywall), which includes iOS, Android, and web apps. We prioritize autonomy, opportunity, and transparency. Our team is made of T-shaped product designers and writers that have experience across the full design process, but balance that with deep skills along a spectrum across the team. 

We also have the expertise of Design Operations to support processes and programs that create clarity, efficiency, and agency. Strong, effective partnerships with Product, Engineering, Science, Insights & Innovation, Data & Analytics, and Service Design ensure our designed experiences are impactful.

What you will do

The Principal Product Designer is at the heart of our member experience, designing world-class digital experiences that onboard new members and provide outsized value to existing members and coaches. We are looking to rapidly test and learn while we launch quality end-to-end experiences. This role will partner with UX Writing, Product, Data, Tech, Insights, and Science partners to ensure our members are successful in their pursuit of behavior change to achieve sustainable weight loss across all of our membership plans.

This means: In this role you will be responsible for designing high quality product interfaces, iterating on designs based on data and research, and bringing your partners and peers along with you. You will need to understand our prospects and our members deeply, and strategically design and optimize our products to help members be more successful.

Key Responsibilities

Working collaboratively with product and engineering, as well as with other partners, you’ll be tasked with understanding the behaviors, motivations, and goals of our members. Leveraging user research, analytics, and A/B testing, you will deliver an integrated and intuitive experience that is easy to learn and delightful to return to.

Furthermore, you will: 

  • Drive the UX and UI design of post-login product experiences, from discovery through UX and Visual Design, delivering compelling experiences that achieve activation and retention in a seamless fashion.
  • Understand the behaviors, motivations, and goals for members throughout their weight-loss journey and advocate as the voice for our members
  • Leverage user research, analytics, and A/B testing to identify opportunities and validate designs
  • Inspire and motivate your peers with a strong point of view of what constitutes high quality experience design.
  • Collaborate cross-functionally and manage stakeholder alignment on user-centered experience design
  • Influence decision-making through clear communication and demonstration of how design deliverables successfully balance requirements, constraints and user needs. 

Who you are 

  • You’ve got a few years of experience on your resume, and you’ve shipped multiple products or features
  • Your portfolio has best-in-class work—you can share several shining examples of work you’ve shipped, and what you’ve learned along the way
  • You have designed for consumer facing audiences
  • You’re a generalist with a sweet spot for UX design and strong competency in visual design
  • You’ve shipped across iOS, Android, and web platforms and you have opinions on what UI decisions to make per platform
  • You can analyze data, interviews, and user research and translate those insights into intuitive and compelling designs
  • You understand how to gather product requirements, incorporate research, frame the problem, focus on the user, explore multiple solutions, and articulate a clear design direction
  • You can prototype fast, make last-minute tweaks between user studies, know how to be extremely polished as well as quick and dirty

Personal Characteristics 

  • You believe in craftsmanship and create elegant and compelling designs
  • You thrive best when helping to define the requirements, not just translating them into design
  • You facilitate and draw the best design ideas from teammates
  • You know what details matter at each stage of the product life cycle, and how to involve engineers at the right time to get the fit and finish right
  • You develop strong relationships with product managers, developers, writers, and business partners
  • You have a deep sense of the company’s business model and what will move the needle
  • You are able to navigate between greenfield exploration and tactical, iterative designs
  • You are curious about and care about helping others thrive, be they coworkers or customers

Base salary may vary depending on, but not limited to: skills, experience, and location. Base Salary $140,000/yr to $170,000/yr

APPLY HERE

Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c…
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.10, part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST



Specific Duties, Activities, and Responsibilities:

  • Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
  • Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
  • Maintain 95% or above accuracy in response handling

Required Skills/Abilities:

  • Exceptional attention to detail, high standard of excellence/perfection
  • Comfortability on a computer, proficient typing skills (can’t hunt and peck)
  • Proficient in emojis (this isn’t a joke, our users use emojis 💩)
  • Good grammatical, spelling, and logic skills.
  • Exceptional verbal, communication, and written skills.
  • Reliable and responsible to a designated schedule (unreliability will not be tolerated)
  • Must have reliable internet/wifi and a computer with up-to-date software.

** Must be currently living in the U.S. / are authorized to work in the U.S.

APPLY HERE

Spark AI — Mission Specialist (Data Entry Clerk) Application

This is a contract position, with variable hours of work available week-to-week. You can anticipate being able to work around 5 – 10 hours per week. Contract durations do vary, with shorter contract periods initially which convert to longer term contracts as you gain experience. We constantly assess our workforce needs and routinely offer contract extensions.

Your role will be to inspect a series of images, and provide annotations or answer questions on the images you see. In some instances, you may need to provide labels or comments to the images you are reviewing. You will use a web based application to provide feedback and annotations on images.

In this role, you will remain available to rapidly respond to a high volume of images, with the goal of providing accurate annotations to each image in a timely manner.

We do use a multi-stage evaluation process to evaluate candidates. In general, the amount of hours that you would be able to work each week is performance driven.

As a Mission Specialist, you will:

  • Analyze pictures, videos, or text and provide
    commentary, corrections and additional information
    to the images using the SparkAI application
  • Review and provide feedback on a high volume of
    images within a set window of time
  • Provide general feedback to the SparkAI team when
    applicable

As a Mission Specialist, you are:

  • Comfortable with applying general instructions to
    ambiguous situations
  • Comfortable in a high volume, quick response time
    environment
  • Hyper focused on the details
  • Interested in emerging technologies
  • Able to learn and adapt on the fly

APPLY HERE

Data Entry Operator – Work from Home

Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 2:30 am

Tuesday – Friday: Starting time 4:30 am

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

Quality Reviewer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
DESCRIPTIONQuality Reviewer
Insurance Inspection Underwriting
Full-time opportunities available
Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.Opportunity:We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.We offer $14.00-15.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train.Description:The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client. 
POSITION REQUIREMENTSSkills:Strong attention to detailExcellent written communication skillsIntermediate PC skillsBasic understanding of building types & materialsIT Requirements:Computer with:8GB or RAM256GB of Storage1680x1050 monitorRecommended: Second monitor Windows 10 or higherHigh Speed InternetBasic Browsers that are compatible: Chrome, Edge, Firefox, Safari 
 

APPLY HERE

Department Support Specialist

Job Description
Email
LinkedIn
Twitter
Facebook
Duties:

This role will be fast paced and constant – working with Utility bills in a data entry capacity.
Chosen candidates will need to be highly accurate, but also be able to work quickly and constantly throughout the shift.
The position is fully remote and the shift is 7am-3:30pm Pacific Time. So, regardless of the candidate’s time zone, they will need to work these Pacific Time core hours.
The most important skills for this role will be 10-key speed and accuracy, attention to detail and a positive attitude.
Candidates without much experience, but documented high 10-key KPM or WPM will be considered.

Required:

High school diploma or GED
Documented 10-key speed/accuracy
10-key keyboard are required

Position Requirements:

Highschool Diploma or GED

APPLY HERE

DME Customer Service Representative (Remote) (Hourly)

You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree

The primary role of The Support Team at RCM is to manage the email communications between RCM Customers and the RCM Operations Teams. This team is a liaison for our customers and

helps provide guidance and solutions to the Customer and Operations teams through trending and analysis of reports and feedback from all teams.

Let’s talk about Responsibilities

Manages all email communication and Sales Force cases created by customer and

RCM Operations teams regarding assigned customer base.

Uses Knowledge and Understanding to send cases to the appropriate RCM

teams for resolution

Reviews Trending of Cases for areas of improvement

Keeps Customer Success Manager Apprised of Escalated issues received in cases from RCM Operations teams and Customers.

Assist Customers and RCM Operations with End of Month Processes to ensure timely

closure of customer GL Periods

Collaborates with worldwide resources to ensure effective knowledge, information

sharing, and quick resolution of service performance issues.

Collaborates with all departments on any process gaps and initiates discussions for

resolution.

Creates/Analyzes reports to analyze trends.

Let’s talk about Qualifications and Experience

Required:

Passionate about customer service, with strong problem-solving skills focused on identifying and putting in place solutions for customers
Computer literate and proficient in using MS office programs
Must have excellent attention to detail and an understanding of how to investigate and troubleshoot issues and find workarounds.
An effective communicator with strong oral, written, and persuasive skills and the capability to deal with people at all levels in the organization.
Self-starter, results-driven, highly motivated, high energy.
Brightree Software and/or DME Billing Experience

Preferred:

Salesforce
Microsoft Teams/Excel/Outlook
SharePoint
Minimum of 2 years of related experience.
Applies acquired expertise and exercises judgment to analyze and solve problems without clear precedent.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: 16.30 – 24.44 USD Hourly

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

APPLY HERE

Specification Writer

As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it’s a big part of what makes Tremco Roofing and WTI so unique. If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Tremco CPG Inc is currently looking for a Specification Writer. This role is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.

Essential Duties and Responsibilities:

  • Develop the WTI General Contracting Specifications, ensure they are meeting the International Building Code, the International Energy Code, Manufactures Standards and to ensure Coordinate work with key Program Managers, Construction Managers, Sales (WTI & Tremco Roofing), and Field Technicians are meeting the contract vehicle requirements
  • Create  professional  specifications and AUTOCAD drawings from a detailed Scope of work.
  • Prepare the specification and project documents as needed.
  • Prepare when needed or review addenda and review pre bid documentation.
  • Ensure specifications meet Tremco standards and do not break contract vehicle requirements along with meeting building code requirements for all 50 states.
  • Helps Estimators understand the specifications for prepare bids and pricing for major building and commercial projects. Along with reviewing scopes of work for the estimators to build line item proposals.
  • Will keep WTI Construction Managers, Program Managers and Business Managers  informed of products when discontinued or no longer available and provide options.
  • Helps in scheduling all specifications to be completed in a timely manner, working closely with the Construction Manager and other parties to ensure that all specifications are Clear, Concise, Correct and Complete. Ensures the products being used are capaable to be used together.
  • Ensure high quality and accuracy with each specification written.
  • Take general scope of work and develop /specification based off  the individual scope of work/spec components. Use judgment on proper items that are applicable for the project specifications.
  • Ensure enough material is being specified on project based on Tremco/manufactures material coverage/usage rates
  • Input all Asbestos cores in for testing or having other items tested for specifications development.
  • Initiate action to prevent the occurrence of any non-conformity relating to service, process and quality.
  • Keep up to date with all compliance policies to ensure that all specifications and drawings are in line with contract agreements.
  • Identify and record any service, process, or quality system problems and provide a solution.
  • Initiate, recommend, or provide solutions through designated channels.
  • Verify the implementation of solutions.
  • Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected.

Preferred Experience:

  • 5-10 years of commercial Built up Roofing experience including  application of hot and cold applied roofing systems or single ply roof systems to including the ability to evaluate roofing details for development of Tremco compliant specifications
  • 2 years of engineering or architectural courses or 3-5 years on the job experience in the specification area

The salary range for applicants in this position generally ranges between $72,000 and $88,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

APPLY HERE

Genealogist Researcher – U.S Only

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both. We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that’s inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. 

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

Ancestry is looking for a Genealogist Researcher to join the research team containing lines of business focused on heir research, Italian dual-citizenship, and lineage society membership. Candidates with professional experience in any of these areas will be considered. These lines of business follow structured processes to produce technical client deliverables, including affidavits of due diligence to be filed in court, completed citizenship packages to be presented at a consulate, and completed lineage applications to be presented to a society registrar, with all of our deliverables containing the necessary supporting document exhibits. This team works with attorneys and executors to document family trees for legal matters, or private individuals wishing to qualify for Italian dual-citizenship or membership in lineage societies such as the DAR, SAR, or Mayflower Society.



What you will do…

  • Conduct targeted, efficient, and reasonably exhaustive genealogical research, using both online databases and offline repositories, to reconstruct or extend family trees.
  • Perform descendancy research to carry forward a line to locate living next-of-kin, or ascendancy research to extend lines to a target ancestor who qualifies the client for citizenship or lineage society membership.
  • Analyze client-provided materials and create a plan to perform research and obtain necessary records.
  • Facilitate ordering a substantial number of offline records to collect the necessary supporting evidence, with some requiring special coordination such as needing a client’s release authorization or apostille stamps.
  • Organize completed research findings and numbered document exhibits into a cohesive package that is accurate and complete.
  • Create charts and online trees for some projects.
  • Write concise client-facing updates that convey the status of the project and any obstacles that must be overcome, coordinated through the Research Manager to the client.
  • Manage your time and resources to meet the research session deadlines.


Who you are…
 

  • 5+ years of experience as a professional or corporate genealogist performing research for paying clients.
  • Bachelors/4-year degree in Family History, History, or another research-based field
  • You enjoy working on several projects at once and feel confident in your ability to stay on top of tasks for each.
  • Advanced genealogical expertise with broad understanding of U.S. research methodology and research strategies.
  • Knowledge of U.S. records that provide direct or indirect evidence to establish parent-child relationships.
  • Knowledge of modern people-finding methods and techniques (1950 to present) to locate contact information for living people.
  • Knowledge of lineage society resources that document approved lines to quickly vet projects as viable without having to repeat research already approved by the respective society.
  • Ability to stay on task in a billable hours environment


As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity.  We are pleased to share the base salary range for this position: $41,000 -$66,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience.  We will share detailed compensation data for a specific location during the recruiting process. 

APPLY HERE