Remote Web Specialist

Compensation Range : $20/hr

Staples Promotional Products Web Specialist (Remote)

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.

Salary: $20/hr-$25/hr based on experience

What you’ll be doing:

Provides support to the Sales Representative and/or Customer indirectly by learning, utilizing and mastering company systems, processes and selling products from our SPP.com product selection.

Processes e-commerce orders from various online platforms providing positive customer service in all interactions.
Analyzes Customer order expectations and art files to discern execution capability as well as needed processing for execution.
Makes independent decision on customers behalf to resolve all order or process discrepancies keeping company profitability at forefront of decisions.
Utilizes effective communication skills to develop and present recommendations to customers for approval.
Proactively communicates solution-based selling in order to maintain customer satisfaction in all areas of web service.
Utilizes company systems for pricing application with manager oversight for larger volumes. Work with suppliers to negotiate product and cost to meet the customer’s specific needs.
Manages independent workload to meet stringent online customer timeframes as well as co-manage team workload to ensure service lead times are consistent across business served.
Collaborates with various support departments to implement customer expectations & requirements. Supports the online ordering process by providing necessary customer information to ensure the success of a sale.
Provides consistent and accurate online chat service to aid customer inquiries instantaneously.
Works with expeditors/billing/accounting to learn and facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems

What you bring to the table

Ability to organize, prioritize and manage multiple projects simultaneously
Strong customer service knowledge promotional products merchandising or purchasing skills are considered a plus
Suggestive selling and vendor negotiation skills preferred.
Knowledge of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
General “strategic business sense” skills
Basic math skills and aptitude
Qualifications :

What’s needed- Basic Qualifications

2+ years relevant work experience
Customer service knowledge is required and any promotional products merchandising or purchasing skills are considered a plus
Good customer relation and communication skills including verbal and written such as e-mail and phone skills.

We Offer:

At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. For more information Check out our perks and benefits!

Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

APPLY HERE

Operations Team Lead II 

We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with both providers and their clients to ensure they have a seamless and positive experience with our insurance program.  You will work closely with our Insurance Operations teams to execute on and manage day-to-day operations of Alma’s Insurance Program, while also helping the team to think through opportunities to streamline workflows, improve provider/client experiences, and proactively identify operational risks that may come with scaling our business. 

What you’ll do: 

  • Serve as a functional expert in your subject area, being able to independently handle day to day escalations from internal and external teams 
  • Manage between 6 to 10 direct reports depending on time in the Team Lead role, prioritizing productivity to hit team SLAs while also supporting team Associates’ professional development
  • Maintain extremely productive self-work habits amidst changing workflows and processes, and champion change management for the rest of the team
  • Collaborate cross-functionally with our Customer Experience, Insurance Operations, and Product teams to deliver an exceptional experience to providers and clients
  • Work closely with the team analyst and operations manager to ensure processes are feasible and efficiently executed by team Associates

Who you are: 

  • 2+ years work experience in a similar role managing employees and collaborating cross-functionally, ideally at a high growth startup
  • You are quick to pattern recognize and understand the impact of decisions through ambiguity
  • You have the ability to self-serve with a bias towards action and investigation to get the answers or data required you need 
  • You are inspired by the success of your team and enjoy supporting others in their professional development
  • You are a highly organized team player with excellent communication skills and a customer-centric attitude 
  • Passionate about mental health and our mission at Alma
  • Prior experience in healthcare, specifically mental health, is a plus, but not required

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and Traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, and more 
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Unlimited PTO

Salary Band: $58,500 – $95,000

APPLY HERE

Operations Associate, Eligibility Check

Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills. 

The Operations Associate role will be part of the Eligibility Check subteam within Insurance Operations.

This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position. 

Start date: July 11, 2023

What you’ll do:

Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:

  • Investigate patient eligibility through payer portals and calling insurance payers
  • Communicate eligibility to patients and clinical providers
  • Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
  • Identify escalations and communicate to supervisor 

Who you are:

  • You have experience determining health insurance or benefits eligibility for clients.
    • Previous roles may include: Insurance Verification Specialist, Eligibility Specialist, Benefits Specialist, Patient Advocate, or another role that directly works with an insurance benefits department.
  • You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
  • You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack
  • You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
  • You are computer proficient
  • You have experience with data entry
  • You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
  • You are able to work between the hours of 9am-5:30pm ET
  • You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
  • You are passionate about mental health and our mission at Alma

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision),
  • including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • 3 weeks of PTO, plus 7 sick days to recharge

Hourly Rate: $21 per hour

APPLY HERE

Operations Associate, Claims

Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills. 

This Operations Associate role will be part of the Claims subteam within Insurance Operations.

This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position. 

Start date: July 11, 2023

What you’ll do:

Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:

  • Review claims submitted by providers and submit claims to insurance payers
  • Review electronic claims from insurance payers and post payments
  • Troubleshoot and resolve denied claims by contacting insurance companies via phone and contacting clients/providers via email
  • Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
  • Identify escalations and communicate to supervisor 

Who you are:

  • You have experience working with health insurance claims or any role that directly works with a health insurance claims department. 
  • You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
  • You are computer proficient 
  • You have experience with data entry
  • You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack 
  • You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
  • You are able to work between the hours of 9am-5:30pm ET 
  • You may have experience working with a healthcare technology company
  • You are passionate about mental health and our mission at Alma

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision),
  • including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • 3 weeks of PTO, plus 7 sick days to recharge

Hourly Rate: $21 per hour

APPLY HERE

Contract Data Entry Specialist (Part-time)

Avela is looking for a contract data entry specialist to assist in daily updates of client data. Successful candidates will be meticulous, detail-oriented, quick learners, and comfortable working with a remote team.

Responsibilities include the following:
· Export most up-to-date client data from the Avela system to Excel CSV format
· Copy select data into Google Sheets to update Looker Studio dashboard
· Filter data exports to create subsets for re-import to the Avela system
· Upload CSVs to Avela system and tag with appropriate, client-stipulated tags
· Proactively communicate daily progress and quickly raise inconsistencies or issues to Avela Client Services Team

This work is to be completed no earlier than 5pm ET and no later than 11pm ET each day. We expect this work to take 2 hours/day, 5 days/week (M-F). We are looking for a commitment of at least 6 months to this role (there is some flexibility for time off/vacation).
Qualifications
High school diploma or equivalent
Proficiency in Microsoft Excel and Google Sheets. Knowledge of Looker Studio preferred
Prior data entry experience and demonstrated exceptional attention to detail, efficiency, and accuracy
Ability to communicate clearly, work effectively independently, and proactively ask questions
Proven track record of integrity and conscientiousness with a demonstrated commitment to data privacy and security
An understanding of the importance of the work we do with school enrollment and the impact their work will have on students and their families
Legal ability to work in the US, based in the USA
$15 – $20 an hour

APPLY HERE

SPECIALIST QC

Department: Commercial

 

 Wage : $16.50

 

Overview

Quality Check (QC) the setup and conversion processes ensuring 99.99% accuracy promised to our clients.

Responsibilities

  • QC Setup and Owner Conversion properties
  • QC accounts in Transition
  • Ensure QC rules are current and relevant
  • Provide support during Team trainings 
  • Maintain QC accuracy metrics

Qualifications & Preferred Skills

  • Self-Motivated
  • Ability to multitask
  • Attention to detail
  • Organization skills
  • Demonstrate great verbal and written communication skills
  • Able to take ownership for work and performance
  • Comfortable using a 10-key number pad
  • Clear and professional written and verbal communication
  • Manage and prioritize workload to hit standards of excellence
  • Able to be flexible and adapt to different processes and projects

APPLY HERE

Data Entry Processor

Job Description

Data Entry

Department: Capturis

Wage: $13.50/hr

Overview

Our Data Entry processor will enter data from both paper and electronic bills into the Conservice software. This data is essential to avoid late fees for our clients. You are measured by how many bills you input and how reliable you are, so speed and accuracy are key to being successful. Come join a team dedicated to developing leaders and cultivating team unity.

Responsibilities

  • Input data from bills into company software
  • Recognize and research anomalies within bills
  • Collaborate with other team members to resolve bill issues
  • Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice

Qualifications & Preferred skills

  • Able to take ownership for work and performance
  • Attention to detail
  • Comfortable using a 10-key number pad
  • Clear and professional written and verbal communication
  • Manage and prioritize workload to hit standards of excellence
  • Able to be flexible and adapt to different processes and projects

APPLY HERE

ACCOUNTS PAYABLE SPECIALIST 

Pay: $15.00/hour

Schedule:  Monday – Friday 7 am – 4 pm Mountain Time

Location: REMOTE

Overview

Our main goal at Conservice is to manage our clients’ bills – and one of the most important things about managing bills is making sure they get paid! That’s where you come in: your role will be receipting payments, as well as advancing bills to be paid – and paying – invoices. We have seen success in applicants who (1) are able to quickly learn new software and accurately enter data into company software, (2) have a talent for recognizing and correcting any discrepancies within data sets, and (3) can work independently to investigate inconsistencies and resolve them. 

Responsibilities

  • Organizing, recording, and sending out checks to utility providers
  • Reconciling funds received from a variety of sources
  • Using accounting software to run daily funds reports
  • Generating files to submit to banks for the purpose of pulling funds from client accounts
  • Correcting accounts that were setup or processed incorrectly and refunding clients for these errors

Preferred Skills

  • Comfortable using a computer and a 10-key number pad
  • Proficient in navigating through multiple different computer programs
  • Able to solve problems independently using the resources and tools available to you
  • Able to make unaided decisions and commit processes to memory
  • Average to fast typing speed (40-70 words per minute)
  • Experience with Google Suite preferred
  • Comfortable on the phone (phone calls about once every two weeks to utility providers)

APPLY HERE

Utility Activations Specialist 

Job Description
Starting wage: $15.00/hour + performance-based tiers! The current team average is $17.50/hour!!

Hours: Fulltime, Monday – Friday 8:00 am – 5:00 pm Mountain Time

Location: REMOTE

UTILITY ACTIVATIONS SPECIALIST

Overview
Are you looking for a company that puts YOUR growth first? Conservice is the place! As an Activation Specialist at Conservice, you will contact utility providers to get utilities turned on at our client’s homes to ensure a smooth transition for our clients as repairs are made or in between tenants.

Responsibilities

As an Activations Specialist, you will:

Learn and follow complex, unique, and different methodologies to meet client needs by navigating different documents, programs and websites almost simultaneously.
Coordinate utility requests with utility providers through phone, email, fax, and online
Resolve urgent issues in a timely manner
Provide updates though notes and messages to clients through Conservice software, professional written correspondence is expected
Maintain relationships with brokers through direct professional contact and communication
High phone usage-spending more than 90% of your day on outbound calls with utility providers scheduling start/stop dates for utility accounts, confirming account information, researching and addressing incomplete utility requests and property issues (i.e. liens, balances, inspection, and repairs.)
Expected to complete multiple utility requests while waiting on hold, through other modes of activation processes (ie. paper forms, email or online)
Able to maintain a strong work flow while under shifting priorities and tight or short deadlines, which increase stress
Authorized to pay account balances, request payments

Preferred Skills

Adaptability and problem-solving skills
Attention to detail with the purpose of achieving high accuracy
Professional communication skills, written and verbal
Excellent computer navigation skills
Good organizational and time management skills to maximize completed work and prioritization
Willingness to learn Conservice software
Ability to work independently and with a team
Comfortable being on the phone working with utility providers
A desire to learn and grow

APPLY HERE

PAYMENT PROCESSOR

Pay:  $12/hour + Piece Rate (Team Members Average $15/hour After 6 Months of Employment)

Location:  REMOTE

Overview

Our main goal at Conservice is to manage our clients’ bills – and one of the most important things about managing bills is paying them! That’s where you come in: your role is to use the information in our software to make utility bill payments. Speed and Accuracy are the keys to success (and higher pay), and with our in-depth training and extended time periods to meet standards, any individual that is goal-oriented, willing to learn, and persistent will be able to meet and exceed their work goals and pay goals. 

Responsibilities

  • Navigate utility provider websites to make bill payments
  • Research utility account information to ensure bill information is accurate
  • Organize and record payment information into general trackers

Preferred Qualifications & Skills

  • Comfortable using a computer and a 10-key number pad
  • Proficient in navigating through multiple different computer programs
  • Able to make unaided decisions and commit processes to memory
  • Comfortable on the phone (phone calls about every two weeks to utility providers)
  • Goal-oriented – can make goals and figure out ways to achieve them

APPLY HERE

Account Resolution Specialist

Job Description
Account Resolutions Specialist- Remote
$15/ Hr

Monday- Friday 8-5pm MST

Department: Single Family

Overview
Account Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.

Responsibilities
Complete daily bill research
Resolve client and tenant trash issues via email and phone calls
Assist with client requested audits/projects
Correspond with providers regarding bill anomalies
Correspond with clients and residents to resolve urgent issues

Qualifications
Ability to solve problems with limited information
Manage workload to meet deadlines and achieve goals
Ability to communicate clearly and professionally in writing and verbally
Must be meticulous and have great attention to detail

APPLY HERE

Payment Correction Specialist

Job Description

PAYMENT CORRECTION SPECIALIST

Pay:  $15.00/hour

Schedule:  Monday – Friday 6 am – 3 pm OR 7 am – 4 pm OR 8 am – 5 pm or 9 am – 6 pm

Location:  REMOTE

Overview

The Payment Correction Specialist will closely monitor payment errors and exceptions that clear Conservice’s bank and credit card accounts. This includes making sure payments are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for with utility providers. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.

Responsibilities 

  • Find and fix errors on account numbers and reference numbers within company software
  • Work with utility providers to solve any issues regarding payments made on accounts
  • Most time spent clearing payments, fixing double payments, and addressing outstanding payments
  • Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
  • Research bank transactions with minimal information to piece together which accounts payment was made to and for which client
  • Other duties as assigned

Preferred Skills

  • Capacity to recognize numerical discrepancies contained within data
  • Intermediate experience in Microsoft Excel, Microsoft Outlook, and Google Drive
  • Familiarity with internet browsing and provider website navigation
  • Capability to quickly learn and adapt to new computer software
  • Ability to organize and prioritize workload so the most important tasks are completed first
  • Skill in clearly communicating both verbally and in writing using a variety of methods

APPLY HERE

Invoice Analyst

Wage: $16.50/hr

Overview 

Our Invoice Analysts work with utility providers to identify and possibly correct balance forward issues, miscellaneous charges, and billing errors. In addition, they are responsible for calling utility providers to request extensions, request missing bills and corrected bills, as well as working through payment issues. If necessary the Invoice Analyst may need to request expedited payments. If you enjoy working in a fast paced office environment, apply today to join the Conservice team.

Responsibilities 

As an Invoice Analyst, you will: 

  • Work with utility providers to get extensions on past due accounts
  • Research and maintain the balance forward exception reports to pay client utility bills timely to avoid late fees
  • Request extensions and expedited payments if necessary to avoid disconnection
  • Request missing invoices

Qualifications & Preferred skills

  • Strong Computer Skills
  • Excellent telephone and email etiquette
  • Excellent research and problem solving skills with a strong attention to detail. 
  • Time management and organization
  • Ability to build and maintain professional relationships
  • Able to work independently and with team members
  • Flexibility and willingness to take direction
  • Willingness to embrace challenges

APPLY HERE

DATA ENTRY SPECIALIST 

Starting wage: $12.00/hour + performance based tiers! 

LOCATION:  REMOTE

Hours:  Flexible schedules!!  Full-time or Part-time between the hours of 8 am – 5 pm Mountain Time! Monday – Saturday with a day during the week off.

Overview

Our ABBYY specialists finish entering data on utility bills that have been partially entered by an automated processor into our system. They also quality check the information that was pulled to ensure it was captured correctly. 

Responsibilities

  • Inputting data from bills into company software
  • Verifying characters and other information were captured correctly by automated processing
  • Recognizing and researching anomalies within bills
  • Collaborating with other team members to resolve bill issues

Preferred Skills 

  • Enjoy working closely with peers on a small team
  • Advanced attention to detail
  • Can work independently to investigate inconsistencies and resolve them
  • Willing to adapt your work to fit the changing needs of the company
  • Feel comfortable communicating in a professional manner
  • Average-to-Fast Typing Speed
  • Quick mental processing and good hand-to-eye coordination

APPLY HERE

Become a Freelancer & Start Earning Anywhere


Freedom and Flexibility

Work from the comfort of your own home, on the road, or anywhere really – whenever you want and how much you want.

Transcribe short 2-4 minute clips (not long interviews). When one clip is complete our system sends another to transcribe – there is no limit to how many can be processed consecutively.

We believe in promotion from within. Our transcriptionists enjoy their work and have career advancement opportunities.

Gain insight into various industries and boost your resume for any job market. Develop your skills, and grow into higher-paying projects and positions.

APPLY HERE

Copywriter

Villa is building America’s leading next-generation homebuilding platform.  With a mission to be the easiest, fastest, and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is playing a critical role in solving the many problems facing the U.S. housing market.  Villa provides end-to-end services for clients that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction.  Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies.

Role Overview:

We’re currently seeking a Copywriter to join our Marketing  team, who will be responsible for developing long-form and short-form content, developing engaging copy and effectively implementing brand, style and editorial guidelines across a wide range of marketing materials and internal and external communications.

This is a remote position, based in locations within the Pacific (PST) and Mountain (MST) time zones.

Reporting to the Growth Marketing Manager, the ideal candidate will have 3+ years of experience writing and producing a wide range of marketing communications assets, preferably in one or more of the following:  construction, real estate, home space or tech space. Bachelor’s required; Concentrations in writing, journalism, or communications preferred. Writing samples will be requested.

What You’ll Do:

  • Develop, draft, and edit a wide variety of collateral including but not limited to website copy, social media copy, client-focused content based on repurposed thought leadership, ad copy, and other Company profile-raising pieces.
  • Develop content for email marketing campaigns.
  • Work closely with the Growth Marketing Manager on SEO efforts.
  • Supports on external communications, including public relations campaigns.
  • Develop compelling and original content based on Company’s communication and sales & marketing engagement priorities.
  • Work closely with the Growth Marketing Manager & Brand Manager on drafting and developing, reviewing and compiling narratives and content for PR initiatives and Sales campaigns.
  • Draft press releases and marketing copy, including collateral for recruiting materials.
  • Provide counsel to Company stakeholders on messaging and content development to ensure that communications are clear, correct and aligned with the Company’s brand and style.
  • Ensure consistency in style and tone on content throughout the website and other marketing collateral.
  • Provide editorial guidance and ad hoc support during the publication process of client alerts.
  • Proof client alerts and other content developed by the Product, Sales, and Engineering teams for distribution to our mailing lists and on the website.
  • Collaborate on the maintenance of the Company’s style guide.

What You Have:

  • Demonstrated passion for writing and ability for project management.
  • Clear, concise writer who can distill complex ideas into easy to digest content.
  • Strong attention to detail and willingness to go the extra mile to ensure accuracy and consistency.
  • Exemplary communication skills, both verbal and written, with a keen ability to capture, distill and accurately describe technical language.
  • Ability to collaborate with multiple stakeholders, track changes, and ensure version control accuracy.
  • Strong grammar, spelling and proofreading skills
  • A track record of personal accountability, and a high standard of integrity and professionalism. You’ve demonstrated resilience and a desire to succeed in the face of new and/or unforeseen challenges.
  • Team-player with a strong desire to help enforce and improve internal processes.
  • A desire to learn, grow and get in on the ground floor of a company that is changing housing.
  • Receptive to feedback, with the willingness to learn and embrace continuous improvement.
  • Ability to work in a fast-paced, rapidly changing business environment.
  • Excellent organizational skills.

$60,000 – $80,000 a year

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

APPLY HERE

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Insurance Billing Specialist

Since 1996, Surgical Information Systems (“SIS”) has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes.

Focused exclusively on perioperative IT, the SIS award-winning product suite[1] is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Medical Records (EMRs), Anesthesia Information Management Systems (AIMS), ASC business management, and business intelligence and analytics solutions. Services include revenue cycle management to complement SIS’s software solutions.

SIS has been recognized by Black Book Research for eight consecutive years as the No. 1 ranked ASC Technology Vendor. SIS received the Best in KLAS 2022 Award in the ASC category for SIS Charts, SIS’ EHR solution. SIS has been recognized as one of the Top 100 Healthcare Technology Companies by The Healthcare Technology Report and as a Top Workplace US by Energage for three years in a row.

THIS IS A REMOTE POSITION

The AR Specialist is responsible for collection efforts on Insurance Accounts.  Will handle the accounts receivable for Ambulatory Surgical Centers, submit appeals and research denials from Insurance Carriers.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

  • Work accounts receivable as assigned
  • Follow up on denials in a timely manner
  • Demonstrated experience with writing appeals, initiating appeals/follow-up on appeals
  • Must be comfortable interacting with insurance representatives
  • Excellent organizational, communication & time management skills
  • Knowledge of managed care contracts (i.e fee schedules and allowables)
  • Experience working with non-participating providers
  • Must have a clear understanding of the insurance collection process
  • Ability to solve problems associated with tasks
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

  • Knowledge of all medical billing, insurance guidelines and appeals process required
  • Healthcare Insurance Collecting experience
  • Knowledge of computers and Windows-driven software
  • Excellent command of written and spoken English
  • Cooperative work attitude toward and with co-employees, management, patients, and outside contacts
  • Ability to promote favorable company image with patients, insurance companies, and general public
  • Must have a minimum of 40Mbps internet download speed to effectively run SIS Systems

BENEFITS:

  • Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
  • Vacation/Sick time
  • 401(k) retirement plan with company match
  • Paid Holidays
  • SIS Cares Day

APPLY HERE

Payment Accuracy Specialist

Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our healthcare recovery team as a Payment Accuracy Specialist.

What does it mean to be a Payment Accuracy Specialist?

Our healthcare recovery specialists are passionate about what they do. They are experts at reviewing, discovering, validating large amounts of data and delivering results and insights for our clients. Our audit teams recover billions of dollars in incorrect payments for our clients each year. This position is a key role where you will learn from an elite team of recovery professionals, expand your skills, discover your strengths, and begin an exciting career.

What does this role offer in regards to career development?

“For someone who is looking to learn an industry quickly, and be given opportunities to advance and grow rapidly, there is no better place than Cotiviti Healthcare. This role is really is a springboard; you learn our business and are coached on how to make more impact each year, with opportunities for advancement constantly available.”

“The more dedication and passion you put into your work, the more you will be rewarded in return.”

“I really like being a part of a team that encourages collaboration, but also really gives me the room to work independently.”

“I enjoy seeing how much money I am responsible for recovering for our clients. I get to put my naturally competitive nature to the test.”

Responsibilities

  • Solve problems by identifying errors and overpayments for our healthcare clients
  • Use your creativity to help generate new ideas for claim concepts and recovery opportunities
  • Learn and use multiple computer software, systems and technology
  • Achieve excellence by meeting and exceeding audit team goals and quality measures
  • Serve clients by responding to questions or inquiries.

Qualifications

  • Bachelor’s degree preferred OR at least 1 year of relevant experience (healthcare billing, claims, auditing, reimbursement or data analysis)
  • Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred
  • Strong interest in working with large data sets and various databases
  • Healthcare industry experience desired
  • Excellent verbal and written communication skills
  • Self-motivated and driven to succeed

Base compensation ranges from $20.00 per hour to $23.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

This role is eligible for discretionary bonus consideration.

APPLY HERE

Trauma Registrar

Position Summary

Manages and maintains the computerized trauma registry, which is utilized for injury research, epidemiology, and quality improvement activites.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Collects all data and coordinates the initial trauma data, data entry, development of reports, and outcome measures established by the American College of Surgeons (ACS).
  2. Collects follow-up data on all registry patients and enters information into the registry and completes data retrieval and statistical analyses of registry data on priority basis.
  3. Functions as system manager of the computerized trauma registry to ensure completeness, accuracy, and timeliness in reporting on the Hospital’s trauma data. Monitors data/reports for quality assurance purposes and participates on quality committees.
  4. Identifies all eligible trauma cases, including abstract cases, and enters patient data into TraumaOne computerized registry.
  5. Interprets medical data to evaluate patients’ response to treatment, identifies complications due to treatment or system issues as well as understanding various data analysis techniques such as injury severity scores and survival analysis within automated registry environment.
  6. Maintains contact with various internal and external departments and organizations regarding patient and registry information and data in regards to any approved research and/or educational purposes as well as any related software issues.
  7. Performs miscellaneous job related duties as requested.

APPLY HERE

Credentialing Specialist

Credentialing Specialists work to ensure verification of the professional licensing, training, and certifications of professional licensed independent practitioners, Advanced Practice Professionals, and others. Their primary goal is to ensure healthcare professionals and services meet all established federal and state standards, as well as NCQA (National Committee for Quality Assurance) standards. This is a fully remote opportunity.

Duties & Responsibilities

  • Compile confidential, accurate primary sourced data to facilitate customers in the decision-making process for practitioners/providers with health care plans, hospitals, surgery centers and/or other health care institutions. Position requires extensive, direct interaction with health plans, government agencies, practitioners/providers, and customers.
  • Process, review and maintain all practitioner/provider credentialing and re-credentialing files and offer solutions regarding the workflow of credentialing files.
  • Enter and update practitioner/provider data in the credentialing database while adhering to input standards.
  • Processes complete initial and re-credentialing applications within the expected timeframes.
  • Perform primary source verification in accordance with customer needs and applicable industry standards.
  • Assure the confidentiality and integrity of all aspects of the credentialing program and process.
  • Perform a variety of essential administrative functions for all aspects of the credentialing, and follow up processes.
  • Must be able to interpret and communicate primary sourced data/information in a timely manner and understand current state and federal regulatory requirements, accreditation standards, as they pertain to primary source verification functions.

Skills Required

Skills Required:

  • Solid working knowledge of credentialing software applications and/or other relational databases like Access.
  • Excellent organizational skills.
  • Superior customer service skills.
  • Excellent communication skills – both verbal and written.
  • Understands the importance of customer follow up and attention to detail.
  • Must be highly organized and able to work efficiently and effectively in a fast-paced environment.

Qualifications Required:

Every organization has a culture, whether they mean to or not, so why not be intentional about it?​

Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.

  • Direct and recent working experience dealing with healthcare credentialing in a hospital, CVO or other setting where adherence to policy and other regulatory standards are essential.
  • Certification as a CPCS (Certified Provider Credentialing Specialist) by NAMSS preferred but not required.

Min

USD $20.00/Hr.

Max

USD $24.00/Hr.

About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

Perks & Benefits:

  • Company Sponsored Medical, Dental & Vision
  • Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
  • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
  • Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
  • Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
  • Tuition Assistance & Continuing Education Reimbursement available
  • Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

APPLY HERE

Document Specialist – Remote – California

TRC is a leading, global consulting, engineering and construction management firm that provides environmentally focused and digitally powered solutions to our clients. TRC offers career opportunities across a variety of infrastructure projects providing abstracting and negotiating services, project management, environmental assessments, engineering, and survey services; we are 5,500+ employees strong! Come join TRC, serving in vital roles on important projects that directly impact the energy and infrastructure stability across the USA. TRC is in an aggressive growth cycle and offers more than 400 open job opportunities on any given day. We offer opportunities for advancement, competitive pay, medical benefits, and 401k matching. TRC is focused on helping our clients build a sustainable, diverse future.


Job Description

  • This position reports to the Lead Document Specialist and/or the Land Manager.
  • Responsible for database management and document generation as required by the right of way procedure for the project.
  • Assures that the Land files are kept in accordance with the Land Procedure; oversees all Land administration.
  • Other duties may be assigned and may vary according to project scope and the right of way procedure for the project.
  • Reports functionally to the Manager or the Supervisor if the Manager is not part of the project.
  • Oversees, mentors, and manages the day-to-day operation of the Document Specialist team.
  • Oversees that all right of way data is being input into the database correctly. In some cases, assist the Document Specialist with inputting data.
  • Responsible for the accuracy of all right of way data exports and reports generated from the database.
  • Requests user permissions and promptly removes user permissions when the user leaves the project.
  • Assists the Manager in producing land acquisition cost totals and forecasts for the project when required.
  • Produces reports from the database as requested.
  • Works closely with project personnel and the Land Manager to assess the accuracy, efficiency, and effectiveness of reports.
  • Assures all tasks follow the approved Project Procedures.
  • Assembles and maintains right of way tract files according to the approved Project Procedures.
  • Maintains electronic copies of landowner documents as required by the approved Project Procedures.
  • Oversees and assists in the preparation of all acquisition packages prior to issuing to Land Agents.
  • Reviews all executed documents for accuracy.
  • Reviews payments for easements and damages.
  • Prepares ownership, survey permission and construction line lists.
  • Prepares releases and subordinations for mortgages and liens when required by the approved Project Procedures.
  • Assist in landowner mail outs and tracks registered and certified mail receipts.
  • Records executed documents in the appropriate county after approval by Manager or Supervisor.
  • Administers line list reports, survey restrictions reports, and construction restrictions reports.
  • Reviews completed files for execution by all parties in interest, checks for proper notarizations, assures all supporting forms have been properly executed, transfers all original documentation to office file and sends all required instruments for recording.
  • Reviews tract files for completeness and compliance with the approved Project Procedures.
  • Reviews each condemnation file for completeness and transmits to Manager.
  • Arranges for transfer of hardcopy tract files to client at project completion.
  • Adhere to project Safety Plan.

Education:

  • Bachelor’s Degree in real property related field preferred, completed training by an authorized real estate company, training courses offered by the IRWA, or paralegal certification is a plus.

Professional Experience:

Skills — Technical:

  • Multiple years of experience as a document specialist
  • Exceptional database, spreadsheet, and document generation experience. Major project experience in a multistate environment preferred. Previous supervisory experience a plus.
  • High degree of proficiency in PC operation, including spreadsheet and word processing. Experience in database software programs
  • Ability to demonstrate initiative and assertiveness, the ability to plan and manage work in an efficient manner, and the ability to work well under stress and time pressures.
  • Must possess competent knowledge and skills in land descriptions and terminology, easements, and a variety of conveyance documents.
  • Practical experience in the application, modification and adaptation of standards, techniques

Skills — Communication:

  • Must be detail oriented and have excellent oral and written communication skills.

Skills — People:

  • Commitment to customer satisfaction and the ability to work in team-oriented environment.
  • Physical, Environmental, and Mental Requirements
  • The employee must be able to lift and/or move up to 35 pounds.
  • Employee is expected to use good judgment when lifting or moving office supplies and/or furniture and to seek assistance or wear back support appliances when appropriate.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus in use of computer monitor and other manual, task-related functions.
  • While performing the duties of this job, the employee is required to sit, use hands and fingers, to handle, or feel objects, tools, controls. Reach with hands and arms, hear and talk.
  • The employee is required to stand, walk, stoop, kneel or crouch.

APPLY HERE

Payment Posting Specialist

As the Payment Posting Specialist, you’ll be responsible for the full scope of cash posting. The ideal candidate has strong attention to detail and works with a sense of urgency when it comes to posting in high volume batches.

What You’ll Be Doing As A Part of Our Team

  • Post large payment batches for customer clinics
  • Manage high-volume patient and insurance account receivables
  • Review patient accounts for accuracy, making corrections when necessary
  • Follow all insurance payment posting procedures for electronic and manual processing, including researching and posting take backs, refunds, and forward balances.
  • Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes.
  • Reliable and punctual in reporting for work and taking designated breaks.

What You Should Have to Qualify

  • Understand the ins and outs of medical billing, payment and cash posting, and medical reimbursements.
  • Ability to read an EOB with denial code review.
  • Be organized, ahead of schedule, communicative, and accountable.
  • Work well in difficult situations.
  • Impeccable communication skills.
  • Two years of experience posting large batches of payments.
  • Two years of experience supporting small-to mid-sized practices.

Ideally, You Would Also Have These

  • Knowledge of ICD-10 and CPT codes.
  • Knowledge of insurance guidelines—especially Medicare and Medicaid.
  • Experience posting for physical therapy clinics.
  • Knowledge with EOB (Explanation of benefits) and posting experience.

Culture is at our Core

  • Service: Create Raving Fans
  • Accountability: F Up; Own Up
  • Attitude: Possess True Grit
  • Personality: Be Minty
  • Work Ethic: Be Rock Solid
  • Community Outreach: Give Back
  • Health and Wellness: Live Better
  • Resource Efficiency: Do Más With Menos

About Us

Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Company Perks

  • Ample Time Off for fun and rest
  • Work from nearly anywhere in the US
  • WFH supply budget
  • Time Off to make an impact through volunteering
  • Multiple Employee Resource Groups (ERGs)
  • Health, Dental, Vision, 401k, HSA, any many other benefits
  • Authenticity and Acceptance

Qualifications

Skills

Preferred

Medical Billing

Intermediate

Experience

Required

2 years: Experience supporting small-to mid- sized practices.

2 years: Experience posting large batches of payments.

APPLY HERE

Marketing Email Coordinator

World Pantry is a rapidly growing San Francisco Bay Area based eCommerce company partnering with leading food companies to handle their direct-to-consumer eCommerce businesses where we build and manage their official eCommerce webstores. We currently manage over 50 webstores including: Tootsie Roll Industries, Torani Syrups & Sauces, Atkins, Celestial Seasonings Tea, and many others. 


Founded in 1998, the business has had significant growth each year. We have achieved this growth by delivering outstanding service to our customers and partners and by creating and developing a great team of talented people.
 

We are looking to expand our team of smart, talented people to support our growth. This is a great opportunity to join a fun, rapidly growing company where you can make a great contribution while contributing to help build a lasting company. We are an open book management company and the ideal candidate will help contribute to our positive team culture and share our values: outstanding service; respect; embrace learning, growth and change; personal responsibility and accountability; and work hard and have fun.  To this end we are conducting a national search for this position, and the successful candidate will work remotely from home or eventually out of one of our facilities in either the San Francisco Bay area, Harrisburg, PA area or Kansas City, MO area depending on their geography.

THE POSITION

Early Career Position. Reporting to the Ecommerce Marketing Director, the Marketing Email Coordinator is a hands-on position that executes day-to-day activities to drive email success with our brand Partners.  Perfect for someone who loves to organize learn about digital marketing, eCommerce and the world of food!  

The position is responsible for managing email production, coordinating promotional codes, as well as enabling the billing that is sent to our brand partners. You will learn to build, conduct QA on and send emails. You will be responsible for coordinating it all with internal stakeholders and our brand partners.  Additional responsibilities include the QA of new and upgraded webstores.  You will also gain expertise in using Google Analytics and pulling data from various sources for analysis.

As the candidate of choice, you should have strong attention to detail, like working with numbers, be highly organized and love to work in a team environment and learn new things.  Candidates should be persuasively assertive and persistent with strong writing and math skills. 

Specifically, the Email Coordinator will be responsible for the following:

  • Working together with the Partner Marketing Team and brand partners to manage email production based on our newsletter scheduling calendar.
  • Working with Partners and internal groups to obtain promotional codes for use in newsletters or on store sites.
  • Coordinating email newsletter asset gathering, sending emails and performance analysis. This may include copy writing and basic HTML editing (preferred not required).
  • Handling the QA of email newsletters from brand partners or internal team members.
  • Building website pop ups for email collection
  • Setting up, testing and managing automated email flows.
  • Pulling together monthly billing information for select Partners.  Coordinates and expedites billing with teammates.
  • Analyzing data from Google Analytics and other sources and sharing findings. Learning to make recommendations for email improvement.
  • Learning, using, and training others on email scheduling and building, and billing.
  • Handling the QA of brand store content and functionality.
  • Building effective, collaborative internal relationships with management, peers, and cross functional teams (Engineering, Operations, Purchasing, Customer Service, etc.)
  • Maintaining curiosity and building knowledge of e-commerce and digital marketing.

QUALITIES AND QUALIFICATIONS  

The ideal candidate will possess the following skills and attributes:

  • Has 1-3 years of work experience in digital marketing related role
  • Ideal candidate has hands on experience producing emails from start to finish and familiarity with email marketing platforms such as Klaviyo.
  • Shows exceptional attention to detail, is very well-organized and is great at follow-up.
  • Basic HTML coding and Photoshop skills strongly preferred
  • Wants to learn about Digital Marketing and e-commerce.
  • Is persuasively assertive.  Demonstrates pro-active thinking.
  • Strong Microsoft Office skills including Word and Excel.
  • Strong writing and written communication skills.
  • Good interpersonal skills, likes relationship building, and client management.
  • Works well in a busy environment with many competing priorities. 
  • Thrives on learning and personal growth.
  • Works well independently and is self-motivated.

MEASURES OF SUCCESS

Within their first twelve months, the Email Coordinator will have accomplished the following:

  • Showed track record of maintaining the email board. Oversaw timely launch of error-free emails. Worked side-by-side with teammates, and Partners to expedite and build email newsletters.
  • Learned how to build email newsletters and work with providers and internal teams.
  • Consistently met deadlines and produces accurate work through attention to detail.
  • Consistently delivered billing on time without mistakes.
  • Assisted in the QA and launch of new Partner stores.
  • Understands all aspects of their job responsibilities and proactively performs those duties.
  • Demonstrated successful, collaborative, and effective working relationships across all World Pantry departments.

Expected Compensation Range: $18/hr. – $21/hr. plus overtime (at time and a half).  Anticipate working 40-45 hours a week.  Annual compensation is approximately $36,000 – $49,000 depending on base rate and actual number of hours worked.  Additionally, will receive competitive benefits and incentives.

APPLY HERE

Processing Associate (Temporary)

As a Processing Associate (temporary) on our Finance team, you will collaborate with processing teammates and the Billing and Sales teams to ensure we efficiently process all BrainPOP subscription orders. This role  will ensure BrainPOP leads with empathy while maintaining accurate customer subscription data.

The Processing Associate role is a temporary position from late June/early July 2023 through October 31, 2023. The daily working hours will be approximately 9 am – 5:30 pm Eastern. This role will be remote in one of the approved hiring states detailed below.

Role & Responsibilities 

  • Process incoming subscriber orders and maintain subscriber accounts
  • Correspond with new and renewing customers over email and phone 
  • Collaborate with the Billing team to maintain and organize payment information
  • Perform occasional data integrity audits and data cleaning tasks

Requirements

  • Customer facing demeanor; professional and friendly
  • Time-management skills
  • Organized and detail oriented
  • Able to work well independently and as part of a team
  • A proactive problem solver
  • Proficient with Excel and Google

Nice to Have 

  • Experience with Zendesk or another ticketing system
  • Experience with Salesforce, CMS or database management
  • Previous work experience in a customer facing role

Location

We can employ remotely out of the following approved hiring states:

  • California
  • Connecticut
  • Florida
  • Georgia
  • Illinois 
  • Massachusetts
  • Missouri
  • New Jersey
  • New York
  • North Carolina
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas

The annual salary for this role is $45,000 – $52,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on several factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If that is the case, the updated salary range will be communicated to you as a candidate.

Life at BrainPOP

Our commitment to supporting and empowering teachers and students is reflected in our dedication to enhancing the lives of our employees—in and out of the office.

Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual-citizens, and so much more. We value Diversity & Inclusion, collaboration and learning from multiple perspectives, and encourage people to bring their most authentic selves to work.

APPLY HERE

Billing Analyst

LeadVenture is growing, and we are looking for a Billing Analyst whose primary responsibilities include billing and cash application functions. You are an invaluable member of the team who has the vision and drive to succeed in double-digit growth environment.

You will be responsible for account reconciliation, file maintenance, accounting documentation and assisting in monthly closings.

Do you have strong attention to detail?  Look no further than LeadVenture!

Here is more of what you’ll get to do:

  • Process new orders and billing change orders.
  • Process check payments from our bank and apply to customer invoices.
  • Research and respond to customer inquiries regarding billing related issues.
  • Work with the Sales Department and the customer to resolve issues.
  • General account maintenance.
  • Month end processing.
  • Other projects and tasks as assigned.

You’ll thrive in this role if you have:

  • Minimum of high school diploma, Associates Degree in Accounting or Business preferred.
  • At least 2-3 years’ experience in Billing and Accounts Receivable.
  • Skilled in Microsoft Office suite (Word, Excel, PowerPoint, etc.).
  • Exceptional attention to detail and problem-solving skills.
  • Exceptional integrity, honesty and trustworthiness.
  • Excellent ability to successfully interface with clients and handle multiple priorities concurrently.
  • Able to work in a fast-paced, continuously evolving environment.
  • Self-motivated.
  • High capacity to learn and adapt.

About Us:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. We host more than 20,000 dealership online storefronts with numerous layered apps such as inventory management, lead management, email marketing, eCommerce and many more. These digital storefronts connect dealers with online shoppers through best-in-market online consumer experiences. Our solutions enable optimal inventory merchandising while maximizing qualified lead generation. We collect and publish data on millions of vehicles and parts for hundreds of catalog and aftermarket providers—including OEM and aftermarket parts, garments and accessories—and syndicate data to popular marketplaces like eBay, Facebook Marketplace, Craigslist, Amazon, Walmart and others. We are recommended by nearly 200 OEMs to their dealer networks, including BRP, Polaris, Goodyear and many more.

Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5, PSM Marketing and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. LeadVenture’s 1,100 team members around the world wake up each day thinking about how to help our local, independent dealers around the world grow their businesses. Our investors include the private equity firms True Wind Capital and TA Associates.

APPLY HERE

Sr. Content Marketing Specialist

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.   

Responsibilities

Who are you?

You are a creative, brand-savvy, versatile, and prolific marketing copywriter and content developer. In this role, you’ll lead creation of new content that supports our demand generation efforts including but not limited to whitepapers, ebooks, tip sheets, emails, etc. You’ll also craft compelling multi-channel and multi-cycle marketing campaigns that drive awareness and action

You are entrepreneurial, energetic, and able to learn about new trends quickly, whether it’s tapping into new research or creating a viral campaign, you are always testing, and learning based on the effectiveness of content. You should also be comfortable with an iterative writing and design process, and able to talk through and consider feedback from multiple internal stakeholders.

*All applications need to be accompanied by a writing portfolio, either as a PDF or online, ideally including both long form and short-form content for a range of channels.

In this role you will wear many hats, but your knowledge will be essential in the following:  

Ability to write across multi-formats and for multi-audiences, including long and short form, email, social and light papers.

  • Meeting with the creative, marketing, and design teams to ideate and define content goals.
  • Researching content and consumer trends to ensure that content is relevant and appealing.
  • Developing content strategies to effectively reach the desired target audience and marketing goals.
  • Creating content for a variety of platforms including blogs, websites, and social media.
  • Proofreading and editing content before publishing.
  • Visual storyteller, creating thought leadership content for conference and webinar presentations
  • Writing speaker submissions and proposals to promote company expertise and narrative
  • Managing content calendars and ensuring that the content remains consistent across all platforms.
  • Leading coordination with the marketing, design, and writing teams to ensure the timely delivery of assignments.
  • Tracking consumer and content analytics and generating reports and presentations.
  • Keeping up to date with content trends, consumer preferences, and advancements in technology.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Virgin Pulse team

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • Bachelor’s degree in Marketing, Communications or Journalism coupled with 2-4 years of professional Marketing experience. 
  • Strong online copywriting, content developing and proofing experience. 
  • Experience using content management systems and digital tools to maintain and disseminate content. 
  • Requires flexibility, attention to detail, and ability to get things done quickly. 
  • Experience in user testing and A/B testing methods to optimize campaigns and apply learning. 
  •  

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

APPLY HERE

Editor/Animator

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. 

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Job Description/Responsibilities

The Editor/Animator will be working on marketing and advertising content for multiple big brands. Brand/Marketing/Commercial content experience is preferred. Role will also require a post-production generalist mindset.  Advanced knowledge of After Effects, Premiere and Photoshop are required.  Intermediate knowledge of Illustrator and Audition are preferred.  This position needs to be a self-starter. We will need this role to be creative and offer opinions on how to make assets more engaging to the audience. 

REQUIREMENTS, DUTIES AND RESPONSIBILITIES

  • Bachelor’s degree from four-year college or university and at least three years video production experience working as a professional with corporate clients.
  • Familiarity with all aspects of video production.
  • Ability to work with a production team on innovative approaches to capturing stories.
  • Show samples showcasing proficiency with editing and motion graphics software (Adobe Premiere, After Effects and Photoshop).
  • Paid social media advertising experience and ability to provide art direction based on brand equities and requirements.
  • Ability to create storyboards is an added bonus.
  • Understanding Brand work and how to turn client creative briefs into executable content. 
  • Ability to work in a fast-paced corporate, professional environment, being proactive and working on tight deadlines.
  • Ability to manage and prioritize multiple projects and tasks simultaneously.
  • Could potentially work with team members on video productions in studio and field environments.
  • Must be a self-starter and willing to learn, take online tutorials and adapt. 
  • Must treat deadlines with a sense of urgency, work well under pressure and possess a high degree of adaptability.
  • Basic IT skillset – ability to troubleshoot computer issues, updates and keep the system optimized is a plus.

Qualifications/Requirements

  • Bachelor’s Degree is required
  • 5+ years of experience in a post-production environment
  • Demonstrated creative talent and production knowledge
  • Proven team building capabilities/strong cross-functional teammate, strong organizational skills, and ability to manage multiple projects at one time
  • Excellent oral & written communication skills
  • Self-motivated, innovative and solution-oriented mindset
  • Demonstrate the ability to work as a team as well as self-directed
  • Demonstrated active learner with the ability to make independent observations, and “connect the dots”.

PREFERRED

  • Bachelor’s degree in graphic arts or related field
  • Comfortable with change in a fast-moving environment

PHYSICAL REQUIREMENTS

  • Ability to adjust the eye to bring an object into sharp focus
  • Ability to travel (up to 25%)
  • Verbally communicate with others to exchange information
  • Ability to pay attention to detail

Salary range – $66,840 – $100,270

APPLY HERE

Email Marketing Specialist (Contract)

Email Marketing Specialist  (18hrs/week)

This role owns email production and the execution of all email and sms assets. The person in this role will apply their email marketing expertise, technical skills and understanding of HTML to ensure brand visual quality, accuracy, delivery, and innovation of communications. Additionally, the person in this role should have Braze certifications, advising on best practices to build campaigns and canvases.

Responsibilities

  • Employs and ensures best practices and applies a high-level of creativity and efficiency in the production of email communications, specifically HTML emails, email journeys, newsletters and other communications as needed
  • Coordinates with marketing teams for scheduling, prioritization, and sending of proofs to internal teams; then completes revisions and finalizes execution of assigned projects on deadline and on strategy
  • Prepares all email journeys for brand, product, growth and scales our growing transactional communications and receipts for members pre and post appointments according to brand style and legal guidelines, and proofs for quality assurance
  • Responsible for other tactical communication projects, as directed by the manager
  • Coordinate with multiple teams from Marketing, Operations to Engineering teams to setup and execute campaigns
  • Monitor the marketplace to keep ahead on best practices and strategies of our competitors and other leading marketers
  • Flexibility and ability to commit up to 20 hours per week depending on workload 


Requirements

  • Bachelor’s Degree 
  • At least 2-3 years in an Email Marketing Role
  • Intermediate knowledge of HTML and API calls plus experience in Microsoft Excel
  • Minimum 1 year experience working with Braze email marketing platform or similar platforms like Braze, Hubspot, Salesforce Marketing Cloud Understanding of email marketing best practices
  • Experience in developing and implementing automated email campaigns
  • Ability to manage multiple projects at the same time under short deadlines
  • Excellent teamwork, communication, and time-management skills

About Us: 

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

APPLY HERE

Engagement Marketing Coordinator

The Engagement Marketing Coordinator plays a vital role at Included Health.

We are seeking a motivated and dynamic Engagement Marketing Coordinator to join the Consumer Marketing team. As an Engagement Marketing Coordinator, you will be responsible for supporting the efforts to drive member utilization of our healthcare services. Collaborating closely with Engagement Marketing Managers, you will develop and execute marketing strategies to engage our target audience and enhance member experiences.

This role is ideal for someone with exposure to diverse marketing channel tactics and a strong interest in marketing strategy, campaign development, reporting and analysis. It requires strong attention to detail, creative problem-solving skills, organizational abilities, and a collaborative nature. You will support and scale our member-facing marketing initiatives with large market accounts, including driving brand awareness, increasing account registration, and promoting first-time use of Included Health’s products and services. This role is perfect for someone who wants to make a significant impact and thrives in a fast-paced, highly collaborative, and performance-driven environment.

As an Engagement Marketing Coordinator, you will be a part of the Virtual Care team. You will assist in the setup and execution of marketing programs that drive engagement across client accounts. Your responsibilities will include driving impactful marketing campaigns, tracking initiatives aligned with full funnel marketing KPIs, fostering cross-functional collaboration, and clearly communicating our impact through internal communications. Additionally, you will manage marketing requests related to client implementations.

Background on the Consumer Marketing team:

We are a lean, fast-paced Consumer Marketing team focused on developing effective marketing strategies that align with member needs and drive member engagement. Our goal is to ensure that millions of eligible members are aware of, register for, and use Included Health’s products and services to enhance their healthcare experience.

Responsibilities:

  • Project management of creative marketing requests in Asana and cross-functional partnership with the consumer engagement, CSM, creative, and email teams.
  • Assist in the development and implementation of engagement marketing strategies to drive member utilization.
  • Support the creation and maintenance of marketing collateral, including flyers, presentations, and other promotional materials.
  • Identify and execute opportunities to improve engagement marketing operations by developing internal documents and processes.
  • Support data analysis and campaign tracking across analytic tools such as Looker, Amplitude, and Google Analytics.
  • Develop consultative and strategic relationships with our Customer Success Managers regarding communications and marketing to our member audience.
  • Support the development of high-impact, convincing oral and written presentations of creative concepts with engagement strategies.
  • Conduct research to support the development of marketing strategy, product positioning, and messaging.
  • Measure and share key clinical engagement metrics and campaign performance with internal and external stakeholders.
  • Analyze marketing campaign performance and provide recommendations for optimization.
  • Coordinate and manage marketing projects, including timelines, deliverables, and stakeholder communication.
  • Help scale marketing processes by documenting best practices, creating templates, maintaining internal team document repositories, and implementing automation tools where applicable.
  • Continuously learn and brainstorm new tactics, campaigns, and ideas.

Qualifications:

  • Minimum of 2 years of experience in consumer marketing.
  • BA or BS degree required.
  • Strong interest in the digital healthcare industry; healthcare marketing experience is a plus.
  • Creative thinking and problem-solving abilities.
  • Excellent writing and communication skills.
  • Superb organization and project management skills, with the ability to balance and execute multiple projects concurrently.
  • Confidence in managing a project from inception through execution and analysis.
  • Demonstrated ability to be a self-starter who can work independently and proactively.
  • Delight in being research-oriented and detail-focused.
  • Data-oriented, with a passion for analysis.
  • Ability to thrive in a fast-paced startup environment.
  • Proven success in contributing to a team-oriented environment and working well cross-departmentally.

APPLY HERE

Associate Content Creator

Hiring In: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America.

Role Description & Mission:

Agero’s marketing department is growing and we are seeking a talented and creative Content Creator to join our team. As a Content Creator, you will play a pivotal role in developing and executing compelling content across various communication vehicles and digital platforms. You will be responsible for generating engaging and relevant content to drive the value proposition for roadside assistance to the insurance and automotive sectors with a focus on increasing consumer awareness and usage. This is an exciting opportunity for someone with a passion for storytelling, a keen eye for detail, and the ability to create captivating content that resonates with our unique B2B2C audiences.

Projects in the immediate horizon include our (1) our agent engagement initiative aimed at changing perceptions about our programs amongst the stakeholders that are influencers to end- consumer usage, (2) development of consumer-facing marketing content to elevate consumer awareness and understanding of roadside assistance and adjacent products and (3) our investigation of improving SEO and digital automation with our partners

Key Outcomes:

  • Development and messaging of value story for auto insurance and OEM clients and prospects
  • Development of a nurture / usage campaign for our agent engagement initiative 
  • Development of digital tools and marketing materials to help our clients partner with us to increase penetration and simplify the user experience for consumers

What You’ll Do:

  • Develop and produce high-quality content for various digital platforms, including blog posts, articles, social media posts, videos, infographics, marketing collateral, white papers, and more. 
  • Conduct thorough research on industry-related topics to generate ideas and create informative and engaging content that appeals to our target audience.
  • Write, edit, and proofread content to ensure accuracy, clarity, and consistency while adhering to brand guidelines and style.
  • Collaborate with cross-functional teams, including marketing, design, and product, to align content with overall marketing and brand strategies.
  • Plan and execute content calendars to ensure a consistent flow of content across different channels.
  • Optimize content for search engines (SEO) and implement effective keyword strategies to increase visibility and drive organic traffic.
  • Monitor content performance, analyze key metrics, and provide actionable insights to improve content strategy and engagement levels.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in content creation and digital marketing.
  • Maintain brand voice and tone throughout all content pieces, ensuring brand consistency and messaging alignment.

Skills, Experience & Education:

  • Bachelor’s degree in Marketing, Communications, Journalism, or a related field
  • 5+ years of proven work experience as a Content Creator, Copywriter, or similar role, preferably in a digital marketing or creative agency environment.
  • Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar.
  • Strong understanding of content marketing principles and best practices.
  • Proficiency in creating content for various digital platforms, including social media, blogs, and websites.
  • Familiarity with content management systems (CMS)
  • Knowledge of SEO best practices and experience in optimizing content for search engines.
  • Ability to conduct thorough research and generate original, engaging, and relevant content.
  • Excellent time management and organizational skills, with the ability to meet tight deadlines and manage multiple projects simultaneously.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams.
  • A creative mindset with the ability to think strategically and generate innovative content ideas.
  • Familiarity with B2B or B2B2C marketing, especially consumer / buyer journeys 
  • Preferred Skills:
  • Experience with Hubspot
  • Working knowledge of Adobe Creative Suite
  • Familiarity with Google Workspace applications (Slides, Sheets, Docs)

APPLY HERE

ANALYST III, HRIS (Workday experience)

This position is responsible for complex implementation and maintenance of Workday HCM solutions enhancements, and integrations. The HRIS Analyst III leads testing, report creation and analysis, issue resolution, as well as guidance and instruction to the organization partners as it relates to more complex HRIS knowledge in support of Human Resource functions, with a focus on recruiting within Workday
Frequent independent judgments are essential. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.

  • Develops HRIS solutions for more complex situations by identifying and evaluating solution options; studying and leveraging related system requirements and solutions; designing integrated models; writing documentation; developing queries; preparing training and user guides; delivering user training.
  • Liaises HR and IT as well as 3rd party vendors; identifies and understands business processes and translates them into system functional requirements. Maintains enterprise information standards by adhering to enterprise standards; conferring with information technology specialists.
  • Ensures Workday system integration functionality, including review of integration specifications and development suggestions, troubleshooting integration issues, and executing system audits for validation and compliance.
  • Provides production support as an escalation point including, but not limited to, researching and resolving system or integration issues, unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.
  • Provides human resources information and reports by collecting, analyzing, and summarizing data and trends; designing and preparing reports.
  • Maintains systems security and reporting access, includes submitting requests, understanding role based security and system security triggers.
  • Identifies HRIS solution requirements by conferring with unit managers and operators; analyzing processes and operations; clarifying solution objectives; establishing specifications.
  • Verifies HRIS solutions by developing and completing tests; supervising new roll-outs.
  • Understands the HR business processes supported by the HR systems. Provides guidance and information to business partners on system capabilities.
  • Bachelor’s Degree in Arts/Sciences (BA/BS)  or a combination of education, training and/or experience which provides an equivalent background required.

“The typical starting pay range for this position is between [$86,000 – $128,900], although wages can vary based on experience and geography.”

•5 years of experience in maintaining, enhancing and troubleshooting various HR systems required.
•Workday experience required.
•Understanding of Loop and Blue Tractor software a plus.
 

APPLY HERE

Process Designer (Remote – Home Based Worker)

Company: Allstate Insurance Company

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

Job Profile

We are seeking a Process Designer to join our newly formed Digital Transformation Office. As an internal consultancy, we are responsible for driving operational consistency initiatives that improve the customer experience and enable the organization to deliver transformative growth initiatives. Our goal is to eliminate complexities, inefficiencies, high-cycle times, and costs that conflict with simple and affordable insurance, with the customer at the center of everything we do. 

As a Process Designer, you will play a critical role in building an innovative, digitally focused, process intelligent organization that is committed to improving the customer experience. You will be responsible for functional design, process design, and UX leveraging cutting-edge technology such as machine learning, artificial intelligence, information retrieval, intelligent automation, process mining, task mining, and natural language processing.
 

Job Summary:

The Process Designer uses their user-centered design skills, process mapping, and functional skills to help frame design solutions that meet user needs while fulfilling key business objectives. This role is responsible for applying knowledge of user-centered design methods, human-computer interaction and industry best practices to drive useful and usable interface design solutions. 

Key Responsibilities:

  • Partner with Solution, Product, Engineering, Data Science, and Marketing on project goals
  • Partner with XD team specialist when appropriate for the product
  • Make optimization functional design with the product manager and solution consultant
  • Leverage data and user feedback to drive design decisions 
  • Lead and create rapid iterations of design prototypes that can be tested and validated quickly
  • Commit to quick feedback loops and keeping focused on outcomes over deliverables
  • Keep up-to-date in the field by monitoring digital trends, attending workshops and joining professional groups

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• Bachelor’s Degree or equivalent
• 5 or more years of related experience

Functional Skills:

  • Expert level proficiency in Interaction Design/Information Architecture and at least one more UX discipline: User Research, Visual Design, or Content Strategy
  • Experience building functional designs for applications using Automation, Intelligent Document tools, Machine Learning and other tools
  • Ability to quickly produce clickable prototypes 
  • Experience using Lean UX methodology 
  • Experience with design systems, pattern libraries, and Web development frameworks
  • Has an entrepreneurial spirit and not afraid to stand up for what they believe is the right product
  • Excellent communication, including storytelling, writing, and presentation
  • Excellent organizational and time management skills
     

Compensation offered for this role is $82,000.00-$146,125.00 per year and is based on experience and qualifications.

APPLY HERE

Network Administrator

The Network Administrator is responsible for the installation and maintenance of hardware and software that comprises our production, corporate and development environments. This role will be involved in deploying, configuring, maintaining, and monitoring active network equipment in all three environments. Application of industry best practices and ongoing participation with the wider networking community is expected. This position will require participation in the on-call program and support of our customer base once appropriate skills have been developed. Overtime is required.

Responsibilities:

  • Participate in planning and support of all networking infrastructures
  • Analyze, recommend, and implement solutions related to network infrastructure and security
  • Install, configure, and maintain network services, equipment and devices
  • Document network configurations, problems and related resolutions
  • Support and implement change control strategies
  • Monitor system performance and implement performance tuning
  • Troubleshoot and resolve local and remote network issues quickly and in a prioritized manner using techniques such as packet capturing and filtering
  • Maintain optimal network performance for remote working
  • Form positive relationships with members of the immediate team and associated groups
  • Maintain a high standard of work
  • Understand expectations set with clients and communicate when issues or events may affect delivery
  • Ensure operational stability of all network environments
  • Perform device configuration management, backup and logging best practices
  • Perform network traffic analysis using monitoring and reporting tools
  • Participation of on-call and overtime
  • Ability to travel to remote offices and datacenters

Qualifications:

  • 5+ years’ experience supporting networking services in corporate production environments
  • CCNP or JNCIP-ENT as a minimum, though additional years of experience will be considered
  • Experience with layer 2 and layer 3 switching
  • Hands on experience with Cisco Routers & Switches (Catalyst and Nexus) and firewalls (Firepower, ASA)
  • Hands on experience with Juniper Routers, Switches & Wireless Access Points
  • Hands on experience with Palo Alto Firewalls
  • Knowledge of remote management solutions and options
  • Experience with L2L VPN and remote access VPN technologies
  • Experience configuring and supporting BGP
  • Previous administration of F5 LTM preferred
  • Previous administration of radius/tacacs+ NAC solutions preferred
  • Previous experience with network monitoring systems
  • Previous experience with wired 802.1x preferred
  • Experience working with Windows and Linux (from the CLI)

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

APPLY HERE

 

Copywriter – Portland, Or, Washington, DC or Remote US

Location: Portland, Or, Washington, DC or Remote US (within approved states)

Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.

Position Status: Full-time, Exempt, Regular

Salary: The salary range for this position is $64,000- $70,000 commensurate on experience 

***Cover letter highly encouraged***


About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The Marketing & Communications department amplifies and supports Mercy Corps’ mission by raising flexible funds, strengthening supporter partnerships and raising our global profile and influence, and fostering team collaboration and connectivity. 

We boldly share Mercy Corps’ global impact with our audiences, with a focus on building trust, engagement, and long-term relationships among our global team members and with our supporters. We inspire and motivate financial support and partnership through transparency, inclusivity, creativity, and best-in-class storytelling. We engage prospects and supporters through a multi-channel, user-driven approach, communicating information that represents Mercy Corps’ best work and global culture, on key issues that donors care about. We work across teams to protect Mercy Corps’ reputation and safeguard our ability to operate.

Together, through our collective creativity and empathy, Mercy Corps and our partners help millions of people transform their lives every year, give people hope in a future where everyone can prosper, and for those who might be learning about Mercy Corps for the first time, give them a good reason to join us on our mission.

 
The Position

The Copywriter will support Mercy Corps creative, brand, and digital marketing through writing and editing authentic and compelling content for our audiences. This role will research, write, and edit stories and content about Mercy Corps’ work, collaborating with team members around the world, to be shared on the global site to connect and build relationships with audiences across platforms. The copywriter will conduct periodic audits of website content to ensure that it is accurately reflecting current contexts and Mercy Corps existing programs, and provide proofreading support to brand marketing projects. It is anticipated that the Copywriter will focus their time as follows: 40% on articles, 40% on website auditing, and 20% on proofreading support.

Essential Responsibilities

  • Write human-centric stories about the people at the heart of our work—Mercy Corps participants, team members, and partners—for audiences across digital channels including our website, social media, and email. 
  • Identify engaging stories through internal communication platforms that highlight Mercy Corps programs while aligning with brand marketing content strategy. 
  • Translate complex issues into accessible narratives, always steering clear of jargon and putting our audiences’ needs first. 
  • In addition to writing, recommend photos, captions, potential graphics, and overall article layout through an intimate understanding of our website design system.
  • Perform seasonal audit of evergreen, informational website pages to reflect the most up-to-date information. 
  • Approach storytelling and content creation through an inclusive, social justice-oriented lens. 
  • Contribute copy, proofreading, fact-checking support for brand marketing-related projects that may include social media, direct marketing, and development.

Supervisory Responsibilities
None

 
Accountability

Reports directly to: Editorial Manager.

Works Directly With: Marketing Team members and other stakeholders involved in the editorial process, including the Creative Team, Development Team, and fellow content contributors across our country and program teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • 4+ years’ experience of storytelling, writing for online audiences
  • Degree in marketing, journalism, English or related field or equivalent work experience.
  • Strong writing, storytelling, and grammar skills—ability to turn raw assets into a fully developed story that inspires empathy, engagement, and action.
  • Strong understanding of basic digital marketing channels – email, social media, website content.
  • Strong interpersonal and communication skills; ability to work with a variety of stakeholders.
  • Exceptional eye for attention to detail, to provide proofreading and editing support in highlighting a distinct brand voice. 
  • Ability to write on tight deadlines, take constructive feedback and adapt writing style to different voices and/or audiences.

APPLY HERE

RCM Specialist, AR

Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

Performs general data entry, keying, and bookkeeping tasks for the Revenue Cycle Management Department accounts receivable functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems.

As a key member of the team:

  • You are flexible and can embrace change
  • You value progress over perfection
  • You care about your work, the team you’re on, and the people we are helping
  • You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
  • You say what needs to be said, while considering how it’ll affect culture and output
  • Hold others to a high standard

 Duties/Responsibilities:

  • Submits claims to payors in accordance with payor requirements and agency policy.
  • Receives notices of claim rejections & denials.
  • Properly track and resolve issues to ensure claim payment.
  • Maintains complete and accurate accounts receivable records.
  • Performs troubleshooting for billing error codes.
  • May work with the payer or branch operational team to identify and resolve issues.
  • Maintains accurate billing analysis reports and communicates implications promptly to the appropriate parties.
  • Analyzes daily reports from the state and matches the approved payments to the client.
  • Alerts the Operations Team and Manager regarding late or missing documents required for billing.
  • Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting Manager regarding seriously overdue accounts.
  • Produces reports as needed.
  • Performs administrative duties such as sorting, scanning, filing, and emailing records.
  • Performs other duties as assigned.

  Required Skills and Abilities:

  • Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures.
  • Demonstrates excellent communication and customer service skills under duress at a fast pace; ability to function as a positive team member.

Education and Experience:

  • High School diploma or GED required.
  • One (1) to two (2) years’ experience of revenue cycle management or billing experience in the healthcare field
  • Knowledge of Medicaid/Managed Care Organization (MCO) billing practices
  • Experience with billing in an Electronic Data Interchange/3rd party clearinghouse environment.
  • Intermediate to advanced computer skills, including the use of Microsoft Office applications

APPLY HERE

Executive Assistant

Employment Status: Full-TimeReports to: Chief People & Culture OfficerStart date: ASAPAnticipated compensation: $66,800 – $76,800, commensurate with experience 

Who We Are Saga Education is a national leader in high-impact, in-school tutoring. We leverage the power of human capital and technology to accelerate student outcomes and create more equitable learning for students.

Since our founding in 2014, we have reached more than 30,000 students and counting. With our proven-to-work tutoring model and focus on relationship building, we have been able to reach students who need it most and support families, educators, and districts through our services. Whether that be through our work in providing direct solutions, building cutting-edge products, or advocating for impact, our vision to make education equitable for all students is realized daily.

For more information about Saga Education’s mission, vision, and services, please visit us at www.sagaeducation.org.

What We Do 

Inside each student lives a story waiting to unfold. We know every student is capable of shaping a story of success—in school, and in life. But not every student has had a fair chance to see it. Saga Education envisions a world where students–especially Black and Latinx students–have equitable access to economic and social mobility. To achieve this, Saga seeks to establish high-impact, in-school-day math tutoring as an integrated part of a student’s education, as a proven response to accelerating educational equity. 

Our research shows our program works–not only to raise math scores but to foster the confidence and sense of belonging that underpin all academic success. As a trusted leader in building powerful tutoring programs, Saga provides the resources and tools to enable all districts to take advantage of our expertise. Saga has the evidence and experience to know what works. 

What You’ll Do

We are seeking a highly organized and proactive Executive Assistant to provide exceptional support to two C-level executives within our organization. This position offers an exciting opportunity to collaborate closely with our executive team, ensuring efficient and effective administrative support. The ideal candidate will possess excellent communication skills, exceptional attention to detail, and a strong familiarity with Google Workspace. As a growing company, we value efficiency and consistency in our administrative processes and you will have the opportunity to work within a dynamic organization that values innovation, adaptability, and a proactive approach to challenges. Your contributions will directly impact our company’s success, and play a crucial role in developing and implementing standardized administrative procedures.

  • Accompany Executive travel 15% – 20% of the time
  • Handle confidential and sensitive correspondence that requires exercising a high degree of professionalism, discretion, tact, resourcefulness, and initiative
  • Manage schedules, calendars, travel, and receipts for the Executive Leadership Team
  • Compose confidential and sensitive correspondence dealing with issues and subject matters
  • Create presentations that support the work of the Executive Leadership Team
  • Manage communication for external stakeholders, board members, and internal cross-functional teams
  • Document, and maintain leadership meeting minutes
  • Play a crucial role in developing and implementing standardized administrative procedures. This includes documenting workflows, identifying areas for improvement, and establishing best practices

What We’ll Use To Measure Success

  • Mission Alignment – You acknowledge social injustice in education and have a desire to grow
  • Action-Oriented – You take on new opportunities and have a solutions-oriented approach
  • Communicates Effectively – You deliver clear, multi-mode communication to various audiences
  • Interpersonal Savvy – You relate openly and comfortably with diverse groups
  • Nimble Learning – You use both successes and failures to actively learn new lessons

What You Bring 

  • You have 3-5 years experience supporting Executive Leadership Teams
  • Demonstrated ability to work on your own, take initiative, and anticipate needs
  • Excellent verbal and written communication skills, with the ability to adapt communication style to diverse audiences
  • Strong familiarity and proficiency with Google Workspace, including Google Docs, Google Sheets, Google Slides, Google Calendar, and Google Drive
  • Exceptional organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines
  • Demonstrated experience in creating and implementing administrative procedures, preferably in a fast-paced and growing company
  • Experience running projects from ideation to completion

APPLY HERE

Chart Reviewer

Responsible for reviewing OASIS and/or coding for home health and hospice agencies.

Responsibilities

  • Review OASIS and document recommended changes in approved system
  • Review ICD-10 coding and sequencing from documentation in the patient chart.
  • Complete documentation of results review; ensure workflow processes are timely and accurate
  • Document reason for change and recommended reimbursement impact.
  • Consistently meet chart equivalent targets and quality metrics.

Qualifications

Required

  • Highschool diploma or GED
  • At least 1 year of experience in coding and OASIS reviews
  • HCS-D certification
  • HCS-O OR COS-C certification
  • Proven ability to consistently meet deadlines
  • High attention to detail with excellent organization skills
  • Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth

Preferred

  • Quality assurance work experience in a post-acute setting

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

APPLY HERE

Legal Assistant

Job Description

Essential Functions:

  • Assist attorneys in preparation of legal documents:
    1. Update contract forms
    2. Assemble, proof, and edit drafts of contracts, licenses, amendments and other legal documents
    3. Draft legal correspondence
    4. Assist with contract reviews
    5. Communicate effectively with the sales team to facilitate deals
  • Review customer requests for negotiation. Negotiate basic requests directly, or identify issues and escalate to attorneys for handling as necessary
  • Maintain state and federal registrations and other records
  • Work with the proposals team to review and respond to RFPs
  • Maintain corporate recordkeeping and otherwise assist with corporate formalities
  • Perform other duties as frequently assigned

Qualifications:

Knowledge and Skills

  • Excellent analytical and reasoning skills
  • Effective written and verbal communication skills
  • General knowledge of laws and regulations applicable to corporations
  • Excellent customer service skills
  • Detail- and process-oriented
  • Good time management, decision-making, organizational skills
  • Strong working knowledge of PCs, word processing, spreadsheets, and legal reference materials

Characteristics and Competencies

  • Ability to work independently, but also function cohesively as part of a larger team
  • Positive, service-oriented attitude
  • Ability to learn new skills and gain experience in new areas as processes, tools, and needs change
  • Ability and willingness to occasionally work overtime during busy periods is essential
  • Interested in owning responsibility for high-level tasks under the direction of attorneys
  • Initiative to understand problems or roadblocks, and to work independently or as part of a team to resolve those problems

Education

  • Bachelor’s degree (business or communications-related preferred)

Experience

  • 1-3 years of experience working in a customer service capacity, with a preference for experience dealing with billing, financial, or contract issues; 2-5 years of paralegal or legal assistant experience is preferred
  • Prior experience demonstrating the ability to efficiently complete high volumes of time-sensitive tasks
  • Proven experience delivering quality service to peers and members of management
  • Proven experience working successfully in a high-stress, fast-paced environment

Additional Qualifications

  • Qualified candidates must be able to pass background check and drug test (including marijuana)

Hiring Salary Range

  • $19.23 to $24.03 per hour pay range depending on qualifications

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Retirement Savings Plan – 401(k)
  • Paid Time Off
  • Holidays
  • Short-Term Disability
  • Long-Term Disability
  • Group Life and AD&D Insurance
  • Educational Assistance
  • Adoption Assistance
  • Employee Assistance Program (EAP)

APPLY HERE

Principal Product Designer

You’ve likely heard of WeightWatchers. We’ve been around for 60 years helping people change habits and lose weight. With the introduction of our new CEO this year, Sima Sistani, we have been undergoing a massive transformation as a company and as a brand. We are taking big swings to improve what we do and how we do it. We are looking for a Principal Product Designer to join the effort of evolving our digital member experiences. 

The WeightWatchers Product Design team is passionate about the positive impact we see in our members’ lives, and believe our work is important. We craft experiences across our prospect and member touch points—from the guest site, to our member apps, and to the tools our coaches use in workshops. Our purpose is to craft user experiences that facilitate weight loss through science-backed behavior change via intuitive, inclusive, and empathetic tools and support.

This role will focus on the member digital experience (post paywall), which includes iOS, Android, and web apps. We prioritize autonomy, opportunity, and transparency. Our team is made of T-shaped product designers and writers that have experience across the full design process, but balance that with deep skills along a spectrum across the team. 

We also have the expertise of Design Operations to support processes and programs that create clarity, efficiency, and agency. Strong, effective partnerships with Product, Engineering, Science, Insights & Innovation, Data & Analytics, and Service Design ensure our designed experiences are impactful.

What you will do

The Principal Product Designer is at the heart of our member experience, designing world-class digital experiences that onboard new members and provide outsized value to existing members and coaches. We are looking to rapidly test and learn while we launch quality end-to-end experiences. This role will partner with UX Writing, Product, Data, Tech, Insights, and Science partners to ensure our members are successful in their pursuit of behavior change to achieve sustainable weight loss across all of our membership plans.

This means: In this role you will be responsible for designing high quality product interfaces, iterating on designs based on data and research, and bringing your partners and peers along with you. You will need to understand our prospects and our members deeply, and strategically design and optimize our products to help members be more successful.

Key Responsibilities

Working collaboratively with product and engineering, as well as with other partners, you’ll be tasked with understanding the behaviors, motivations, and goals of our members. Leveraging user research, analytics, and A/B testing, you will deliver an integrated and intuitive experience that is easy to learn and delightful to return to.

Furthermore, you will: 

  • Drive the UX and UI design of post-login product experiences, from discovery through UX and Visual Design, delivering compelling experiences that achieve activation and retention in a seamless fashion.
  • Understand the behaviors, motivations, and goals for members throughout their weight-loss journey and advocate as the voice for our members
  • Leverage user research, analytics, and A/B testing to identify opportunities and validate designs
  • Inspire and motivate your peers with a strong point of view of what constitutes high quality experience design.
  • Collaborate cross-functionally and manage stakeholder alignment on user-centered experience design
  • Influence decision-making through clear communication and demonstration of how design deliverables successfully balance requirements, constraints and user needs. 

Who you are 

  • You’ve got a few years of experience on your resume, and you’ve shipped multiple products or features
  • Your portfolio has best-in-class work—you can share several shining examples of work you’ve shipped, and what you’ve learned along the way
  • You have designed for consumer facing audiences
  • You’re a generalist with a sweet spot for UX design and strong competency in visual design
  • You’ve shipped across iOS, Android, and web platforms and you have opinions on what UI decisions to make per platform
  • You can analyze data, interviews, and user research and translate those insights into intuitive and compelling designs
  • You understand how to gather product requirements, incorporate research, frame the problem, focus on the user, explore multiple solutions, and articulate a clear design direction
  • You can prototype fast, make last-minute tweaks between user studies, know how to be extremely polished as well as quick and dirty

Personal Characteristics 

  • You believe in craftsmanship and create elegant and compelling designs
  • You thrive best when helping to define the requirements, not just translating them into design
  • You facilitate and draw the best design ideas from teammates
  • You know what details matter at each stage of the product life cycle, and how to involve engineers at the right time to get the fit and finish right
  • You develop strong relationships with product managers, developers, writers, and business partners
  • You have a deep sense of the company’s business model and what will move the needle
  • You are able to navigate between greenfield exploration and tactical, iterative designs
  • You are curious about and care about helping others thrive, be they coworkers or customers

Base salary may vary depending on, but not limited to: skills, experience, and location. Base Salary $140,000/yr to $170,000/yr

APPLY HERE

Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c…
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.10, part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST



Specific Duties, Activities, and Responsibilities:

  • Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
  • Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
  • Maintain 95% or above accuracy in response handling

Required Skills/Abilities:

  • Exceptional attention to detail, high standard of excellence/perfection
  • Comfortability on a computer, proficient typing skills (can’t hunt and peck)
  • Proficient in emojis (this isn’t a joke, our users use emojis 💩)
  • Good grammatical, spelling, and logic skills.
  • Exceptional verbal, communication, and written skills.
  • Reliable and responsible to a designated schedule (unreliability will not be tolerated)
  • Must have reliable internet/wifi and a computer with up-to-date software.

** Must be currently living in the U.S. / are authorized to work in the U.S.

APPLY HERE

Spark AI — Mission Specialist (Data Entry Clerk) Application

This is a contract position, with variable hours of work available week-to-week. You can anticipate being able to work around 5 – 10 hours per week. Contract durations do vary, with shorter contract periods initially which convert to longer term contracts as you gain experience. We constantly assess our workforce needs and routinely offer contract extensions.

Your role will be to inspect a series of images, and provide annotations or answer questions on the images you see. In some instances, you may need to provide labels or comments to the images you are reviewing. You will use a web based application to provide feedback and annotations on images.

In this role, you will remain available to rapidly respond to a high volume of images, with the goal of providing accurate annotations to each image in a timely manner.

We do use a multi-stage evaluation process to evaluate candidates. In general, the amount of hours that you would be able to work each week is performance driven.

As a Mission Specialist, you will:

  • Analyze pictures, videos, or text and provide
    commentary, corrections and additional information
    to the images using the SparkAI application
  • Review and provide feedback on a high volume of
    images within a set window of time
  • Provide general feedback to the SparkAI team when
    applicable

As a Mission Specialist, you are:

  • Comfortable with applying general instructions to
    ambiguous situations
  • Comfortable in a high volume, quick response time
    environment
  • Hyper focused on the details
  • Interested in emerging technologies
  • Able to learn and adapt on the fly

APPLY HERE

Data Entry Operator – Work from Home

Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 2:30 am

Tuesday – Friday: Starting time 4:30 am

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

Quality Reviewer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
DESCRIPTIONQuality Reviewer
Insurance Inspection Underwriting
Full-time opportunities available
Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.Opportunity:We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.We offer $14.00-15.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train.Description:The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client. 
POSITION REQUIREMENTSSkills:Strong attention to detailExcellent written communication skillsIntermediate PC skillsBasic understanding of building types & materialsIT Requirements:Computer with:8GB or RAM256GB of Storage1680x1050 monitorRecommended: Second monitor Windows 10 or higherHigh Speed InternetBasic Browsers that are compatible: Chrome, Edge, Firefox, Safari 
 

APPLY HERE

Department Support Specialist

Job Description
Email
LinkedIn
Twitter
Facebook
Duties:

This role will be fast paced and constant – working with Utility bills in a data entry capacity.
Chosen candidates will need to be highly accurate, but also be able to work quickly and constantly throughout the shift.
The position is fully remote and the shift is 7am-3:30pm Pacific Time. So, regardless of the candidate’s time zone, they will need to work these Pacific Time core hours.
The most important skills for this role will be 10-key speed and accuracy, attention to detail and a positive attitude.
Candidates without much experience, but documented high 10-key KPM or WPM will be considered.

Required:

High school diploma or GED
Documented 10-key speed/accuracy
10-key keyboard are required

Position Requirements:

Highschool Diploma or GED

APPLY HERE

DME Customer Service Representative (Remote) (Hourly)

You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree

The primary role of The Support Team at RCM is to manage the email communications between RCM Customers and the RCM Operations Teams. This team is a liaison for our customers and

helps provide guidance and solutions to the Customer and Operations teams through trending and analysis of reports and feedback from all teams.

Let’s talk about Responsibilities

Manages all email communication and Sales Force cases created by customer and

RCM Operations teams regarding assigned customer base.

Uses Knowledge and Understanding to send cases to the appropriate RCM

teams for resolution

Reviews Trending of Cases for areas of improvement

Keeps Customer Success Manager Apprised of Escalated issues received in cases from RCM Operations teams and Customers.

Assist Customers and RCM Operations with End of Month Processes to ensure timely

closure of customer GL Periods

Collaborates with worldwide resources to ensure effective knowledge, information

sharing, and quick resolution of service performance issues.

Collaborates with all departments on any process gaps and initiates discussions for

resolution.

Creates/Analyzes reports to analyze trends.

Let’s talk about Qualifications and Experience

Required:

Passionate about customer service, with strong problem-solving skills focused on identifying and putting in place solutions for customers
Computer literate and proficient in using MS office programs
Must have excellent attention to detail and an understanding of how to investigate and troubleshoot issues and find workarounds.
An effective communicator with strong oral, written, and persuasive skills and the capability to deal with people at all levels in the organization.
Self-starter, results-driven, highly motivated, high energy.
Brightree Software and/or DME Billing Experience

Preferred:

Salesforce
Microsoft Teams/Excel/Outlook
SharePoint
Minimum of 2 years of related experience.
Applies acquired expertise and exercises judgment to analyze and solve problems without clear precedent.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: 16.30 – 24.44 USD Hourly

For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

APPLY HERE

Specification Writer

As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it’s a big part of what makes Tremco Roofing and WTI so unique. If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Tremco CPG Inc is currently looking for a Specification Writer. This role is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.

Essential Duties and Responsibilities:

  • Develop the WTI General Contracting Specifications, ensure they are meeting the International Building Code, the International Energy Code, Manufactures Standards and to ensure Coordinate work with key Program Managers, Construction Managers, Sales (WTI & Tremco Roofing), and Field Technicians are meeting the contract vehicle requirements
  • Create  professional  specifications and AUTOCAD drawings from a detailed Scope of work.
  • Prepare the specification and project documents as needed.
  • Prepare when needed or review addenda and review pre bid documentation.
  • Ensure specifications meet Tremco standards and do not break contract vehicle requirements along with meeting building code requirements for all 50 states.
  • Helps Estimators understand the specifications for prepare bids and pricing for major building and commercial projects. Along with reviewing scopes of work for the estimators to build line item proposals.
  • Will keep WTI Construction Managers, Program Managers and Business Managers  informed of products when discontinued or no longer available and provide options.
  • Helps in scheduling all specifications to be completed in a timely manner, working closely with the Construction Manager and other parties to ensure that all specifications are Clear, Concise, Correct and Complete. Ensures the products being used are capaable to be used together.
  • Ensure high quality and accuracy with each specification written.
  • Take general scope of work and develop /specification based off  the individual scope of work/spec components. Use judgment on proper items that are applicable for the project specifications.
  • Ensure enough material is being specified on project based on Tremco/manufactures material coverage/usage rates
  • Input all Asbestos cores in for testing or having other items tested for specifications development.
  • Initiate action to prevent the occurrence of any non-conformity relating to service, process and quality.
  • Keep up to date with all compliance policies to ensure that all specifications and drawings are in line with contract agreements.
  • Identify and record any service, process, or quality system problems and provide a solution.
  • Initiate, recommend, or provide solutions through designated channels.
  • Verify the implementation of solutions.
  • Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected.

Preferred Experience:

  • 5-10 years of commercial Built up Roofing experience including  application of hot and cold applied roofing systems or single ply roof systems to including the ability to evaluate roofing details for development of Tremco compliant specifications
  • 2 years of engineering or architectural courses or 3-5 years on the job experience in the specification area

The salary range for applicants in this position generally ranges between $72,000 and $88,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

APPLY HERE

Genealogist Researcher – U.S Only

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both. We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that’s inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. 

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

Ancestry is looking for a Genealogist Researcher to join the research team containing lines of business focused on heir research, Italian dual-citizenship, and lineage society membership. Candidates with professional experience in any of these areas will be considered. These lines of business follow structured processes to produce technical client deliverables, including affidavits of due diligence to be filed in court, completed citizenship packages to be presented at a consulate, and completed lineage applications to be presented to a society registrar, with all of our deliverables containing the necessary supporting document exhibits. This team works with attorneys and executors to document family trees for legal matters, or private individuals wishing to qualify for Italian dual-citizenship or membership in lineage societies such as the DAR, SAR, or Mayflower Society.



What you will do…

  • Conduct targeted, efficient, and reasonably exhaustive genealogical research, using both online databases and offline repositories, to reconstruct or extend family trees.
  • Perform descendancy research to carry forward a line to locate living next-of-kin, or ascendancy research to extend lines to a target ancestor who qualifies the client for citizenship or lineage society membership.
  • Analyze client-provided materials and create a plan to perform research and obtain necessary records.
  • Facilitate ordering a substantial number of offline records to collect the necessary supporting evidence, with some requiring special coordination such as needing a client’s release authorization or apostille stamps.
  • Organize completed research findings and numbered document exhibits into a cohesive package that is accurate and complete.
  • Create charts and online trees for some projects.
  • Write concise client-facing updates that convey the status of the project and any obstacles that must be overcome, coordinated through the Research Manager to the client.
  • Manage your time and resources to meet the research session deadlines.


Who you are…
 

  • 5+ years of experience as a professional or corporate genealogist performing research for paying clients.
  • Bachelors/4-year degree in Family History, History, or another research-based field
  • You enjoy working on several projects at once and feel confident in your ability to stay on top of tasks for each.
  • Advanced genealogical expertise with broad understanding of U.S. research methodology and research strategies.
  • Knowledge of U.S. records that provide direct or indirect evidence to establish parent-child relationships.
  • Knowledge of modern people-finding methods and techniques (1950 to present) to locate contact information for living people.
  • Knowledge of lineage society resources that document approved lines to quickly vet projects as viable without having to repeat research already approved by the respective society.
  • Ability to stay on task in a billable hours environment


As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity.  We are pleased to share the base salary range for this position: $41,000 -$66,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience.  We will share detailed compensation data for a specific location during the recruiting process. 

APPLY HERE

Revenue Analyst (Contract)

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide and Instagram channel to learn how to ace our interview process.

About the Role:

Twitch is seeking a strong Revenue Analyst with knowledge of ASC 606 to own the order to cash process for Twitch’s B2B contracts with customers.  This includes contract review, billing and collection, and recording revenue in accordance with ASC 606.  This role will be closely involved with month-end close for the revenue team, including flux analysis, AR analysis, and preparing journal entries and reconciliations for AR and Deferred Revenue.  The Revenue Analyst may need to determine and document the revenue accounting treatment for contracts or offerings under review.  In addition, this role may need to support projects related to process improvements, global expansion, and system implementation/automation.

You Will:

  • Review customer contracts and determine the appropriate accounting treatment in accordance with ASC 606. 
  • Own the entire invoice to cash cycle for Ads/Sponsorship/Business development deals: bill customers per the terms of the agreement, provide collection support, and record cash receipt. 
  • Prepare AR reserve analysis and journal entries in SAP to record revenue and adjustments to AR and deferred revenue as necessary. 
  • Prepare reconciliation for AR and deferred revenue, flux commentary, and ad hoc reporting requests.
  • Summarize Ads delivery data for billing purposes.

You Have:

  • Must be able to work PST time during month-end close. 
  • Bachelor’s Accounting degree with knowledge of ASC 606 and experience with contract review. 
  • 4 years combined experience in public accounting or corporate revenue accounting role.
  • Experience with SAP- posting journal entries, running reports, billing and cash posting. 
  • Proficiency with using Microsoft products (e.g. Word, Excel) and Google suite. 
  • Strong organization skills and are detail oriented.
  • Ability to work independently and good communication skills.

Bonus Points

  • CPA preferred
  • Twitch knowledge or gaming background
  • Experience in working in large multi-national companies is a plus.
  • Experience in using SAP and BI/Tableau reporting
  • Experience with system implementation
  • SQL experience

Location(s): Remote- United States

Contract Length: 12 months  (per length of service policy)

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.00/hour in our lowest geographic market up to $30.00/hour in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

APPLY HERE

National Credit Coordinator

The National Credit Coordinator provides credit and collections support for national customers performs the customer set up function, approves credit terms based on approval matrix, monitors customer terms and compliance and collects on delinquent accounts. In addition, negotiates payment arrangements and collaborates with national account sellers on customer financial issues. Supports Office third party collections, and/or customers with some degree of latitude and judgment using existing systems and procedures.

This position is been determined to be “Remote Anywhere”: The work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

Typical pay for this role is around $26 – $30 per hour depending on location and experience.

Workstream Specific Responsibilities- 95%

• With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.
• Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix
• Sets up customer accounts and secures proper credit approvals for terms
• Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
• Manages customer accounts receivable for terms compliance and  ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
• Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls
• If accounts are related to a GPO, be able to follow collection guidelines previously established
• Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor
• Other duties as assigned by manager

Personal Development – 5%

• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.
• Engage in formal US Foods performance management process.
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.
• Pursue other personal learning and development initiatives.

SUPERVISION: None

ROLE SEGMENTATION: Remote

QUALIFICATIONS

Education/Training:
• High School Diploma or GED Required
• Associates degree or Credit Business Associate (CBA) Certification is desired

Related Experience/Requirements:
• 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
• 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
• 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
• Food service or similar distribution experience is desired

Knowledge/Skills/Abilities: 
• Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).
• Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand.
• Ability to work using multiple screens using different applications
• Ability to balance multiple priorities while meeting deadlines.
• Ability to work independently and in a professional manner.
• Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
• Ability to guidance other team members regarding best practices and complex situations.
• Strong problem-solving skills with the ability to find the root cause of issues.
• Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions.
• Proficiency in using a variety of web based and mainframe systems to perform job activities.
• Must have attention to detail.

Physical Requirements:
• Must be able to perform data entry and focus on work for 8 hours a day

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law.  In Colorado, the expected compensation for this role is between $26.00 and $29.00 per hour.  In New York City, the expected compensation for this role is between $26.00 and $30.00 per hour. In California, the expected compensation for this role is between $26.00 and $30.00 per hour.  In Washington, the expected compensation for this role is between $26.00 and $30.00 per hour.  This role is also eligible for overtime compensation.  Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

APPLY HERE

Associate IT Service Desk Analyst

The Associate Service Desk Analyst is responsible for providing IT first level support, through various contact channels, as part of the Support Center which is the enterprise single point of contact for handling IT incidents and service requests.

RESPONSIBILITIES

  • Answers incoming telephone, voicemail, e-mail and in-person requests for assistance from users experiencing problems with computer related technologies such as Windows administration, Citrix, and remote connection support
  • Recognizes problems, researches, isolates, resolves and performs follow-up, as well as logs and tracks calls using an incident management tracking tool
  • Provides remote support and resolutions pertaining to client PC, laptops, virtual desktop, mobile devices, etc. and production business applications
  • Responsible for after hour, on call support for Enterprise IT escalations
  • Identifies, troubleshoots, and resolves hardware (non-dispatched) and software failures that prevent a user from employing an existing IT service
  • Manages their own queue and resolves the issue within the established SLA.
  • Registers IT issues in an Incident Management tracking tool and assigns either to themselves or escalates to a queue managed by additional support teams
  • Moves the location of existing IT resources by adding new software, upgrading software, and changing the configuration of user settings in software (non-dispatched)
  • Sets up new users, modifies access for existing users and installs standard applications in the desktop environment (no Security or permissions access is handled by Analyst)
  • Documents the processes needed to support any new software that is added to the environment as it relates to the desktop image or associated functions

QUALIFICATIONS

  • 0+ years of experience w/High School
  • Experience in level one (helpdesk support) in Windows based environments
  • Detail oriented and problem-solving capabilities
  • Thorough knowledge of industry best practice of system/software principles, procedures and methodologies
  • Ability to coordinate and prioritize multiple tasks in fast paced, high pressure environments
  • Strong analytical and quantitative skills to resolve difficult problems
  • Partner with the business to identify, document and prioritize business requirements
  • Ability to prepare various forms of reports, correspondence and presentations using data visualization techniques
  • Work within various SDLC methodologies (waterfall, iterative, agile)
  • Ability to quickly extract and communicate key insights from complex data and details
  • Advanced skills in Microsoft Excel, PowerPoint, Visio, and Outlook


Base Pay Information 

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 – $93,100

ADDITIONAL INFORMATION

Rewards to make you smile! We don’t just want to make our customers happy — we want to give our employees a reason to smile, too. Delta Dental’s comprehensive benefits package includes:

  • Generous paid time off plus 12 holidays and your birthday off!
  • Low-cost premium medical insurance options
  • 100% paid dental and vision insurance
  • Generous 401(k) matching and flat contribution
  • Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
  • Employee LiveWell program, focusing on overall employee well-being
  • Fertility and diabetes benefits
  • Employee discount program: AT&T/Verizon, entertainment, travel, and more!
  • Culture of learning: career development and tuition reimbursement
  • Career growth: we love promoting from within

APPLY HERE

Email Marketing Specialist

We are looking for an Email Marketing Specialist to join our growing marketing team. This is an exciting position for a data-driven, creative, strategic thinker to contribute to HR Acuity’s growing success using our historically best-performing channel. This role will be responsible for working with stakeholders across the company to develop, test, and optimize email campaigns with prospects and customers in a way that reinforces our thought leadership and revenue goals.  

Who we are and what is our mission? 

HR Acuity helps companies deal with issues consistently, equitably, and transparently with state-of-the-art case management software. Our mission is to make work better, more equitable and safer for organizations and their employees. We are dedicated to continually raising the bar for employee relations by providing the consistency, compliance, and capabilities organizations need to protect their reputation and build a better workplace. If you share that passion with us, keep reading!

Why work here? 

We are a fast-paced, high-growth, and innovative company.  This is an “All-in Zone.”  Everyone from our woman-owned CEO and founder to each individual team member embraces our #All-in mindset.  We expect everyone to be fully engaged and to bring their best selves to work every day. We are passionate about our mission and our culture, and we expect everyone to be a part of it.  

Day in the life as the Email Campaign Manager

  • Own communications calendar across the organization 
  • Develop, write, and implement email marketing and nurture campaigns that create demand, drive engagement, retention, and revenue 
  • Create responsive audience segments based on buyer intent using predictive analytics 
  • Audit and optimize content and lead scoring criteria regularly based on analysis 
  • Collaborate with cross-functional teams to ensure alignment and consistency across all marketing channels, aligning industry- and persona-based messaging and content 
  • Conduct A/B testing to optimize email campaigns for open rates, click-through rates, and conversion rates 
  • Analyze campaign performance and provide recommendations for improvement for both Marketing + Sales teams 
  • Manage email database and ensure compliance with email marketing regulations 
  • Stay up-to-date with email marketing best practices and industry trends 

Success will be measured based on overall channel ROI, email engagement and conversions. 

You’ll love this role if….

  • You can think on your feet, remain open to new ideas, and easily pivot between tasks or projects as needed. 
  • You enjoy finding creative solutions to interesting problems.
  • You enjoy making decisions on course of action in order to maximize desirable outcomes. 
  • You are open-minded, curious, and willing to consider different perspective. 
  • You can evaluate options accurately and establish priorities.

Qualifications

Experience you bring:

  • Excellent writing experience, with ability to create concise value-based messaging that drives action 
  • 2-4 years of marketing experience with at least 2-3 years in email or campaign management, specifically using ABM technology (6Sense or similar) 
  • Experience in B2B SaaS product and/or human resources preferred 
  • Strong understanding of email marketing best practices, including segmentation, automation, and personalization 
  • Demonstrated ability to create dynamic content per audience 
  • Proven ability to plan, prioritize, and work quickly and effectively under pressure: You enjoy a fast-moving, deadline-driven environment and you can proactively manage your own workload, manage ambiguity, and balance several projects at one time.  
  • Proven ability to effectively collaborate with others to develop compelling content.  
  • Proven ability to communicate and receive feedback clearly and graciously.  
  • Proven ability to cite evidence in decision-making, including marketing trends, marketing KPIs, and feedback from GTM stakeholders.  
  • Experience with 6Sense, Google Analytics, HubSpot, Salesloft, Salesforce, 6Sense, WordPress, Asana or similar.  
  • Proven understanding of conversion rate optimization best practices.  
  • A bachelor’s degree in business, journalism, PR, or a related communications field or relevant work experience. 

Perks and Benefits

Comprehensive medical, dental and vision to keep you healthy (FSA, HSA)
401K with company match
Company Paid Time Off: Relax and recharge with Flexible PTO, Holidays, Birthday, Summer Fridays* and First Fridays*, 8 hours of volunteer time
Company Paid Leave: STD, LTD and Parental
Employee stock options
Employee referral bonus
Employee assistance program
Remote work environment*
Fun, energetic teams to work with those that value suggestions and new ideas
Competitive salary and meaningful opportunities for growth

APPLY HERE

Specialist, Crew Systems

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline – it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers – we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:

  • Flight benefits for you and your family to fly on Frontier Airlines.
  • Buddy passes for your friends so they can experience what makes us so great.
  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
  • Enjoy a ‘Dress for your Day’ business casual environment.
  • Flexible work schedules that support work/life balance.
  • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
  • We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Crew Systems Specialist manages access and upgrades for all crew systems, provides internal support to system users and drives continuous development of crew systems.  As subject matter experts, specialists will test, train, and provide guidance during project implementation.

This new position provides development opportunities for driven, self-starter individuals who desire to make a meaningful impact as the department grows and establishes its practices.

Essential Functions

  • As Subject Matter Expert in areas of Pilot and Flight Attendant FARs, Pilot and Flight Attendant Collective Bargaining Agreements, Crew Scheduling and Crew Planning department policies and procedures
  • System Administrator for user access and security compliance for Crew Resource Systems/Applications
  • Provide support for internal system users
  • Maintain, create and test system activity codes 
  • Facilitate internal report development requests
  • SOX compliance auditing
  • Contribute to the advancement of best practices, procedures and systems to better the company’s workflow
  • Stay updated on Regulatory Requirements, Collective Bargaining Agreements and maintain competency through ongoing professional development and active participation through internal and external training
  • Attend required departmental meetings with project stakeholders and vendors
  • Actively participate in project scoping studies
  • Perform testing activities including but not limited to developing test plans and test procedures, executing test scripts, regression testing, end-to-end and final user acceptance testing
  • Accurately document, track and report testing results including bugs, system deficiencies and product gaps
  • Analyze and identify opportunities for test process improvement
  • Participation in developing change management procedures
  • Write and edit project content such as training materials, how-to documents, presentations and project briefings
  • Train users on system upgrades, new software, and applications

Other Functions

  • Assist training new team members
  • Special projects as assigned

Qualifications

  • College degree or equivalent experience required
  • Previous aviation operations experience and demonstrated knowledge of part 121 and 117 federal regulations required
  • 2 years minimum experience as Crew Scheduler, Crew Planner, Crew Systems Analyst, or combination

Knowledge, Skills and Abilities

  • Strong knowledge of Microsoft Office applications, specifically Microsoft Teams, Word, Excel and Power Point required
  • Advanced knowledge of Sabre CrewTrac, FLiCA and MC Plot; familiarity with ELP, API/Aces, NavBlue, FLiCA Pref-Bid and S3RUS
  • Working knowledge of agile tools such as JIRA (preferred)
  • Skilled in different types of system/software testing (preferred)
  • Ability to quickly learn and demonstrate thorough knowledge of the Pilot and Flight Attendant Collective Bargaining Agreements and company policies and procedures
  • Reliable team player able to operate within a remote environment individually and within a team, share information and collaborate with colleagues and project stakeholders
  • Motivated, self-directed work ethic with a sense of urgency
  • Ability to clearly and effectively communicate ideas through written and verbal communication
  • Possesses a strong analytical capability, solid critical thinking skills and uses logical thought processes to solve problems

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

  • This role can be based at our headquarters in Denver, CO or anywhere in the United States via a remote work arrangement (periodic travel to Denver from a Frontier-serviced city preferred)
  • If remote, you must be able to follow our remote work policies, including ability and comfort level working from home with access to high-speed internet connection
  • If headquarters-based, typical office environment, adequately heated and cooled

Salary Range

$43,000.00 – $67,725.00

APPLY HERE

Lead Commerce Operations Analyst

Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: Remote

Employment type: Full-time
Salary Range: $81,000.00 – $105,000.00

Description

Lead Digital Commerce Operations Analyst (Content & Coordination)

The Lead Analyst of Content & Coordination is a manager-level position within the Digital Commerce Operations team. The Lead Analyst will oversee day-to-day execution related to content management and workflow/timeline coordination for Bathandbodyworks.com and the My B&BW Loyalty program.

RESPONSIBILITIES:

  • Act as the subject matter expert for content management in Salesforce Commerce Cloud and BloomReach Hippo.
  • Lead creation of cross-functional timelines for theme launches, events, holidays, steady state timeframes, and special projects.
  • Collaborate closely with cross-functional teams (Site Merchants, Product Merchants, Designers, Creative Trafficking, Marketing, and Analytics) on operational execution and planning.
  • Evaluate feasibility of content A/B testing, report back to leaders on execution plan, and coordinate set up for all channels.
  • Act as a stakeholder for Product Owners and BAs to document requirements related to content management. Partner closely with developers and vendors on configuration for new features.
  • Partner with Business Operations team on workflows for marketing asset requests in a DAM, daily site and app builds, SEO work, and theme launches.
  • Evaluate existing processes to ensure the business is using best practices and maximizing the available toolsets.
  • Provide regular training to a team of digital producers on content management, including writing basic html and understanding platform tools.
  • Create documentation including training materials and process guides.
  • Own quality assurance testing for marketing assets & clickthroughs and ensure a smooth customer experience related to all site & app content.
  • Assist in proactively communicating with Customer Care Center regarding new functionality, A/B testing, and content nuances.
  • Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations.
  • Other duties as assigned.

Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off.

Qualifications

Minimum Qualifications 

  • 5+ years of related Digital Commerce Operations experience
  • 3+ years of people management experience
  • Ability to solution, multi-task, and manage time in a fast-paced environment.
  • Operationally minded with an eye for detail, strong analytical skills and a passion to innovate.
  • Excellent oral and written communication skills, including presentation and facilitation abilities.
  • Ability to elicit support and alignment from senior management and other departments.
  • Ability to lead, motivate and challenge a talented production team and inspire confidence and respect

Preferred Qualifications 

  • Experience with Salesforce Commerce Cloud Business Manager
  • Experience with A/B testing tools or a loyalty engine
  • Retail experience
  • Diverse work experience and background 
  • Bachelor’s degree

APPLY HERE

Social Engagement Specialist

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

At the American Red Cross, your uniqueness can shine!  


WHAT YOU NEED TO KNOW ABOUT THE JOB:
Reporting to the Director of Social Engagement, the Social Engagement Specialist will develop and execute a wide range of compelling social-first content to promote the mission of the Red Cross. The successful candidate for this position will have a background in social media content creation and strategy, a penchant for creativity, an eye for detail, strong project management skills, and a passion for testing out the latest social technologies.


The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work a Central or East Coast schedule. This position sometimes requires irregular or extended hours, especially during disasters or other emergencies.


WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
•    Create forward-thinking social media content for our national American Red Cross social media accounts.
•    Serve as the primary point of contact for Training Services, Diversity & Inclusion, Volunteer Services, Youth Involvement, and Archives, helping them translate their initiatives and business goals into engaging social-first content.
•    Serve as the team’s primary community manager, which includes overseeing the social customer care strategy, maintaining the blog, monitoring and responding to comments on our national social media accounts, and managing a social customer care contractor.
•    Oversee the team’s social care volunteer program and Facebook group moderators, including recruitment, training, and day-to-day management.
•    Work with the Social Engagement team and its contacts throughout the organization to support social media strategy for national campaigns.
•    Track performance of social content and campaigns to inform strategy.
•    Manage social engagement projects, coordinating deliverables in a timely manner. 
•    Serve as subject matter expert by providing trainings and guidance to regional communicators and project stakeholders.

PAY INFORMATION: The annual salary range for this position is $65K – $72K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**


Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas.


WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
•    Bachelor’s degree in communications, journalism, marketing or related field. 
•    Minimum of 5 years of related experience, including social media management, editorial production, communications, marketing and/or corporate-related public relations and digital content creation. 
•    Excellent writing and editing skills, and familiarity with AP style
•    Strong critical thinking and strategic planning skills to create engaging, audience-centric content. 
•    Candidate must be a strong content creator with a proven track record of producing compelling and engaging content, and strategizing around social media platforms, including TikTok, Instagram, Twitter, Facebook, and LinkedIn. Experience producing social video, as well as experience managing accounts with Sprout Social, or equivalent social media software, is a must.
•    Proficiency in using data to drive strategy around content strategy, including content performance, as well as audience and channel behaviors.
•    Understanding of SEO principles and how to apply them to creating and disseminating quality content. 
•    Experience with WordPress website management preferred.
•    Familiarity with and commitment to the Red Cross mission. 
•    Candidate must have the ability to collaborate and build positive relationships with people at all levels of a large, complex organization, and be an independent problem solver.
•    Comfortable working with and managing volunteers.
•    Ability to multi-task and meet deadlines in a fast-paced, deadline-driven environment is essential.


* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

+++++++++++++++++++++++++++++

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. 
•    Medical, Dental, & Vision Plans 
•    Health Spending Accounts & Flexible Spending Accounts
•    PTO + Holidays 
•    401K with up to 4% Match 
•    Paid Family Leave
•    Employee Assistance Programs 
•    Disability and Insurance: Short + Long Term 
•    Service Awards and Recognition

APPLY HERE



Data Entry Operator – Work from Home

Job Details

Description

DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

  • Must maintain a general understanding of policies and procedures
  • Possess strong interpersonal skills using tact, patience and courtesy
  • Maintain the ability to collect, research, organize and analyze data
  • Possess the ability to work as a team member, but also independently at times with limited direction
  • Successful at working in a fast-paced environment
  • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

Required Experience:

  • High School Diploma or equivalent required
  • At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
  • Must be proficient in data entry skills including keyboard, mouse, 10 keypad
  • Basic knowledge of Microsoft Office

Successful candidate must be able to work the following schedule: 

Monday: Starting time 2:30 am

Tuesday – Friday:  Starting time 4:30 am 

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

  • Work From Home!!!
  • Paid Training
  • $$$ Bi-annual Bonuses to those Who Qualify*! $$$
  • Health Club Reimbursements
  • Career Growth Opportunities
  • Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
  • Exciting, Fun and Supportive Virtual Work Environment
  • Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

Data Center Associate

Per Executive Order 14042, new or prospective Comscore, Inc. employees in the United States, must provide proof of complete vaccination, or approved exemption on the first day of their employment.Collects and inputs domestic theater and studio related data. Identifies and utilizes various methods of reporting to complete data.

Key Activities:

  • Monitor theatres normal reporting time and evaluate the need to contact or communicate with the day shift on issues that can be handled during the day.
  • Keep track of received data and source documents.
  • Prepares and sorts source documents, and identifies and interprets data to be entered.
  • Researches and locates theaters to be entered.
  • Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.
  • Researches pre-release data and contacts originator to confirm.
  • Contacts originators of source documents to resolve questions, inconsistencies, or missing data.
  • Makes necessary corrections to information entered.
  • Successfully performs on job function in the Data Center with minimal mistakes.
  • Helps peers as time permits.
  • Makes suggestions to improve the processes.
  • Trained at and performs three different job functions in the Data Center with minimal errors.
  • Takes initiative to float from job function to job function to meet department needs.
  • Assists new Data Center Employees.
  • Trains new employees as required by Manager.
  • Compensation for WA excluding Seattle/SeaTac: $15.74 Hourly

Core Qualifications:

  • HS Diploma or GED
  • 0-1 year of related experience and/or training
  • Data entry experience
  • Experience using internet search engines in a research capacity
  • Demonstrated proficiency with Microsoft Office Suite
  • Ability to meet deadlines in a fast-paced environment
  • Detail-oriented
  • Ability to write simple correspondence
  • Possesses solid oral and written communication skills
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employee organizations
  • Flexibility to work on any night of the week including weekends and holidays

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

APPLY HERE

Become a freelance Data Collector!

Data collection is the process of gathering and measuring information, in a way that allows you to answer questions and evaluate outcomes. The process of data collecting is easy-going and requires the accurate entry of information into a database. The work you’ll be doing will help companies answer research questions, test hypotheses, and even train artificial intelligence/machine learning models.

What You Can Expect:
Short-term commitment, potential to work long-term
Flexible work schedule
Some projects may ask you to work a designated number of hours each week

Qualifications & Equipment Needed:
No prior data collection experience is necessary
Fluent spoken and written skills in English and the language specified in the role on the application page
Smartphone device, Android or iOS
Personal computer or laptop
Stable internet connection

Join the fun with AI Technology! Become an Appen Contributor!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE

Contract Coordinator (R)

COMPANY: Rite Aid

The primary responsibility of the Contract Coordinator is to ensure the intent surrounding the contract negotiation process is accurately reflected in the final document and to ensure version control of the agreement redlines from inception to execution.

  • Work with redlines and ensure version control of assigned agreements.
  • Customize and modify existing contract language, where directed.
  • Track and maintain all stages of agreement document process.
  • Ensure timely contract completion and execution.
  • Collaborate with internal stakeholders.
  • Organize and moderate intent calls with key stakeholders across the organization to discuss contracts and amendments prior to review.
  • Organize conference calls with business representatives and/or legal counsel to finalize agreements/amendments.
  • Review final documents and ensure all proper internal approvals are obtain prior to submitting for signature.
  • Facilitate contract storage and retention efforts.
  • Bachelor’s Degree in Arts/Sciences (BA/BS)  or Equivalent experience required.

“The typical starting pay range for this position is between [$20.00/hr-$27.50/hr], although wages can vary based on experience and geography.”

  • 2 years of experience in Experience with contracts required.
  • Contract support or contract interpretation experience preferred.
  •  Pharmacy or Healthcare knowledge preferred.

APPLY HERE

Fee Schedule Coordinator

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

About this opportunity:

·       The Fee Schedule Coordinator is responsible for creating and maintaining department fee schedules on a yearly basis.

Your key responsibilities:

·       Responsible for downloading yearly Medicare and Medicaid fee schedules and creating master files.

·       Responsible for translating and calculating commercial fee schedules and converting PDF & CSV into files that can be uploaded into Fee Schedule Application Program.

·       Create and calculate blended rate fee schedules at the end of each quarter and convey rates to Billing Systems team to update payer reimbursement profiles.

·       Responsible for creating all fee schedules that are based on Prevailing Medicare and Medicaid and then sending over to Billing Systems and also notifying the Credentialing and Contracting team.

·       Will work with Contract Managers and Support Staff to obtain missing information and contact plans when Fee Schedules are incomplete.

·       Assist with entering information into the Managed Care Database and maintaining this information on a yearly basis.

·       Assist with keeping the Fee Schedule Database up-to-date.

·       Assist with keeping Fee Schedule templates accurate.

·       Assist with data entry of fee schedules and re-verification of data as needed.

·       Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy.

·       Attends mandatory company training sessions as required by state/federal law where applicable.

Minimum Qualifications:

·       Knowledge of CPT and HCPCS coding.

·       Adhere to Company Policy and Procedures.

·       Must be proficient in working with computer software/programs.

·       Must have advanced knowledge of Excel & Access.

·       Must be able to effectively communicate to co-workers, supervisor, manager and outside contacts.

·       Maintain a positive and respectful attitude.

·       Consistently report to work on time and perform duties of position.

·       Must be able to handle multiple tasks in a fast paced environment.

·       Candidate should be able to work independently.

About GenesisCare:

Across the world, GenesisCare has more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. That includes 300 centers in the US as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. through our integrated medical offices. Every year our team of more than 5,000 employees see more than 400,000 people globally.

APPLY HERE

Director, Editorial

At MyFitnessPal, our vision is to be the global catalyst for every “body” to achieve their healthy. We believe good health starts with what you eat. We provide the tools and resources to reach your fitness goals.

MyFitnessPal is looking for a creative and strategic thinker who is passionate about all things nutrition and fitness to join our team as an Editorial Director. We generate health & wellness, nutrition, recipe and fitness content across multiple mediums, from written thought leadership pieces to digital assets, social reels and videos; we distribute content via all owned channels (email, social media, website, blog) to engage our audience and generate awareness of MFP. You will develop, execute, and manage content strategies to attract and engage our target audiences. Your main focus will be on creating compelling content for current and prospective audiences.

We’re looking to add talent that can help further define the culture we’re creating: consumer-centric, curious, and always innovating.

What you’ll be doing: 

  • Lead content strategy – Lead the content strategy for MyFitnessPal (email, social media, website, blog), defining the content team’s objectives and goals within the larger marketing organization and business. 
  • Be an audience expert – Act as an expert in understanding what works for the MyFitnessPal community, making sure that the content we develop has the greatest impact and resonance with target audiences
  • Have a deep interest and understanding of health & wellness, nutrition, and fitness 
  • Drive creative thinking – Blend effectiveness and creativity in order to create best-in-class content that incites engagement and grows our audiences
  • Act as a creative champion for new, interesting content ideas that emerge from both health & wellness trends and content gap analyses
  • Critique and shape the content we produce
  • Optimize towards objectives – Leverage data, reporting and analytical insights to set goals, test, measure success, and continually refine our content mix and strategy toward better engagement and conversion
  • Ensure brand individuality, excitement, impact, accuracy, and relevance across all published materials
  • Act as an evangelist for MFP content and its approach throughout the company and possibly even the industry
  • Establish style guides that specify the writing style and tone needed to create engaging content from MyFitnessPal
  • Manage freelance writers, designers, videographers, vendors – Manage the execution of our content engine with internal resources and freelancers
  • Develop industry contacts by connecting with RDs, trainers, doctors, other journalists in the space, and companies that might be working on product innovation for health & wellness, nutrition and fitness
  • Live our core values in all you do:
    • Be Kind and Care
    • Live Good Health
    • Be Data-Inspired
    • Champion Change
    • Leave it Better than You Found It
    • Make It Happen

Qualifications to be successful in this role: 

  • Significant (approximately 10+ years!) experience in creative, editorial, journalistic publishing environments
  • Proven work experience managing content strategy and freelancers with an insights and trends-led approach and results to back it up
  • Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM)
  • Outstanding writing and editing skills
  • Excellent analytical skills
  • Ability to collaborate with partners throughout the organization
  • Ability to work at a high level
  • Ability to balance multiple projects on different target dates
  • Excellent independent judgment and discretion
  • Ideally, experience in consumer health & wellness

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

Full Time Employee Perks, Benefits, and Culture:

  • Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S. 
  • Want to work in an office? We also have a physical office in Austin, TX
  • Annual, in-person company retreats to work, bond, and enjoy team-building activities
  • Opportunities for team members to meet and connect in person for company paid lunches or working sessions
  • Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
  • Competitive medical, dental, and vision benefits
  • Safe Harbor 401K program 
  • Paid maternity and parental leave
  • Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
  • Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
  • MyFitnessPal Premium 
  • Modern Virtual Learning and Development Library
  • DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
  • Diversity training for employees
  • A dynamic, motivating, and fun work environment 

APPLY HERE

Maintenance Planner-Scheduler

Now Hiring an experienced Remote FM Planner- Scheduler to provide virtual support for facilities maintenance activities on a portfolio of sites spread across six (6) states

Full Time, Great Schedule

Benefits, PTO, 401K & Paid holidays available on Day 1

Professional Growth and Development Opportunities

$29.00 – 32.00/hr.

The Facilities Maintenance Planner/Scheduler performs general maintenance planning and scheduling for facilities equipment. This remote-based role will oversee the facility’s Computerized Maintenance Management System (CMMS) activities where Maximo has been deployed and manage performance metrics in accordance with account KPI’s (Key Performance Indicators). This position will be responsible for planning and scheduling technicians/engineers work flow, CMMS technology, data integrity.

Responsibilities to include:

  • Receive work orders, prioritize and coordinate service requests with vendors or the client.
  • Determine and schedule service requests according to urgency., Keep records of requests and services rendered.
  • Help manage performance metrics in work order compliance, such as scheduling, response time, completion time, overall completion in accordance with account and/or internal metrics. Report to management as appropriate to agreed reporting requirements.
  • Schedule service workers to complete service requests and preventative maintenance.
  • Work closely with management to help ensure a consistent, effective approach is in place to be effective in meeting KPI’s (Key Performance Indicators) requirements
  • May requisition supplies for maintenance

Experience Required:

  • High School diploma, GED, or equivalent experience.
  • 2 years of experienceRequiredperforming Maintenance Planning and/or Planning/Scheduling facilities environment.
  • Experience managing a CMMS system/platform, responsible for work order and PM management is required (experience using Maximo is a plus!)
  • Familiarity with Good Manufacturing Practices (GMP) is strongly preferred

Position Summary

The Technician – Lead may work in any type of location on client premises. This individual performs maintenance, repairs, and installs various types of machines. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities:

  • Maintains, repairs, and installs various types of equipment and related devices such as personal computers, electronic transmitting and receiving equipment etc.
  • Disassembles machines and repairs or replaces broken parts.
  • Adjusts functional parts of electronic devices, as necessary.
  • Orders replacement parts.
  • Inspects completed repairs.
  • Complies with all company safety and risk management policies and procedures
  • Reports all accidents and injuries in a timely manner.
  • Participates in regular safety meetings, safety training and hazard assessments.
  • Applies all applicable OSHA and related local safety requirements to all assigned work.
  • Performs all work in accordance with established safety procedures.
  • Attends training programs (classroom and virtual) as designated.
  • Troubleshoots and resolves end-user problems and ensures correct operation of equipment.
  • Identifies, investigates, and researches user questions and problems as well as recognizing, researching, isolating, and resolving information systems problems.
  • Coordinates referrals to appropriate technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.
  • Identifies and corrects unsafe working conditions with management oversight.
  • Applies basic skills and may develop advanced skills using tools and equipment appropriate for the position.
  • Maintains inventory of parts and log of all repairs/service performed.
  • May perform other duties and responsibilities as assigned.

Qualifications & Requirements

  • Willingness to be open to learning and growing.
  • Maturity of judgment and behavior.
  • Maintains high standards for work areas and appearance.
  • Attends work and shows up for scheduled shift on time with satisfactory regularity considering Sodexo time and attendance policy and/or client operating hours.
  • Ability to work a flexible schedule.
  • Must comply with any dress code requirements.

Experience/Knowledge:

  • High School diploma, GED or equivalent experience.
  • 0 – 2 years of related work experience

Skills/Aptitude:

  • Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to maintain a positive attitude.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
  • Ability to provide clear directions and respond accordingly to employees.
  • Ability to use all relevant electronic and communication devices.
  • Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.

Benefits Eligibility

Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).

APPLY HERE

Payroll Clerk

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! GoFundMe is looking for a payroll specialist to ensure a timely and effective payroll processing cycle and act as a subject matter expert in handling payroll related inquiries. Success in this role requires the development of strong working relationships with several other departments that collaborate with the payroll team. In addition the ideal candidate is detail oriented, has the ability to handle ambiguity and thrives working in a fast paced environment.

The Job…

  • Submit accurate and timely weekly payroll by the deadline
  • Oversee Time & Attendance system and time reporting; performing audits weekly and manage compliance over timecard approvals
  • Manage, audit and review payroll hours, commissions, bonuses, expenses, etc. to ensure compliance with state and federal payroll laws
  • Maintain complete and accurate record retention of documentation for payroll files
  • Resolve ad hoc issues and answer payroll-related questions from employees with high level of customer service
  • High level of professional integrity to maintain employee confidence and protect payroll operations by keeping information confidential 
  • Prepare monthly payroll journal entries and reconcile discrepancies in general ledger
  • Audit and Process accurate and timely year-end reporting (W-2, W-2c, etc.)
  • Work closely with the Accounting & Finance, Benefits, People Team etc. to improve operational issues when they arise
  • Partner with the Benefits Team and People Team on terminations and/or any worker leaves of absence, etc.
  • Assist in scaling and implementing internal control process improvements and building up department procedure documentation including SOPs 
  • Contribute to various department and organizational special projects as assigned 

You…

  • 5+ years experience processing in-house payroll
  • Bachelor’s degree in Business Administration, Accounting, Human Resources or related field 
  • Extensive knowledge of the payroll function, including preparation, balancing, internal control and payroll taxes 
  • Prior experience with HR/Payroll, ERP, time and general ledger systems 
  • Knowledge of applicable Local, Federal and State HR/Payroll Laws (FMLA, FLSA, e.g.) and IRS regulations that impact payroll 
  • Experience with Excel and data analysis 
  • Technical ability to work in various systems, create improvements and manage change 
  • Strong problem solving skills to effectively and efficiently identify and address issues and areas of opportunities
  • Outstanding communication skills (written and oral)
  • Self-starter who is resourceful in driving quality deliverables independently 
  • Highly detail oriented, self-motivated and proactive 

Why you’ll love it here…

  • Market competitive pay
  • Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
  • 401(k) retirement plan with company matching
  • Hybrid workplace with fully remote flexibility for many roles
  • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
  • A variety of  mental and wellness programs to support employees   
  • Generous paid parental leave and family planning stipend
  • Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
  • Learning & development and recognition programs
  • Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
  • Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
  • Employee resource groups
  • Your work has a real purpose and will help change lives on a global scale.
  • You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
  • We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
  • We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

The total annual salary for this full-time position is $65,000 – $90,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

APPLY HERE

Routing Analyst

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. 
We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.
We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.
We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!
Who are we? WeAreWM
Ready to roll with us?  Click Apply to join the Waste Management team today. 

I. Job Summary 
The Routing Analyst is responsible for managing the implementation of all routing processes. Provide expertise in utilizing route optimization software. The Routing Analyst collaborates with Area and District staff to provide consistent comprehensive route management. 

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Works together with Operations Improvement Manager to implement the Routing Process 

In Coordination with the Operations Improvement Manager, plans, directs, and manages routing activities within specified time, cost, resource and quality constraints 

Uses route optimization software in collaboration with site employees to optimize routes, identify and implement route efficiencies and communicate changes to Route Managers and drivers 

Schedules work to meet priorities and goals; manages issues and conflicts, change requests, risks, and project acceptance 

Develops and interprets organizational goals, policies and procedures, and updates project plans as needed 

Coordinates the data collection efforts and implements standard operating procedures for data collection required for all routing processes 

Communicates with employees, supervisors, vendors, and customers about all aspects of route optimization software implementation 

Influence field personnel participation and ownership of the routing process 

Collaborates with route optimization software users, management, vendors, technicians, Field Service Engineers, Routing Managers, and Data Collection Managers to determine business needs and system requirements 

Develops implementation and post-implementation performance standards, evaluating route efficiencies and fleet maintenance impacts on-going 

Trains and coaches site employees on use of route optimization software and in fundamental routing practices; transfers routing expertise to site employees 

Uses appropriate software applications to perform daily work, including Kronos, PeopleSoft, AIMS, and OPUS 

Performs other duties as assigned

III. Supervisory Responsibilities 
This position does not have supervisory responsibilities.

IV. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

A. Education and Experience 
 

Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience 

Experience: No prior work experience (in addition to education requirement) 

B. Certificates, Licenses, Registrations or Other Requirements 
 

None required 

C. Other Knowledge, Skills or Abilities Required 
 

Preferred: experience with route optimization software 

V. Work Environment 
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. 

Benefits
 

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

APPLY HERE

AP Specialist – Processing Team

Sunbelt Rentals strives to be the customer’s first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

AP Specialist – Processing Team

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals–the fastest growing rental business in North America–is seeking a AP Specialist. As an Accounts Payable Specialist, you will facilitate the flow of AP documents or backup other team members in order to improve the efficiency of batching, processing, training of new associates or document procedures.

MAIN DUTIES & RESPONSIBILITIES

  • Verification: Verify accuracy of data on vendor invoices in comparison to our AP system. Identify and re-direct exceptions to the corresponding party. Minimum verification daily goal without processing is 500 invoices.
  • Processing: Accurately and timely entering of AP vendor invoices according to AP company procedures and 3-way match process. Complete all invoices per assigned alpha. Minimum processing daily goal without verification is 250 invoices.
  • Halts: Strong attention to detail and accuracy with 3-way match invoice processing. Research and identify discrepancies of PO’s and invoices for problem resolution to halt codes accordingly.
  • B2B (EDI) Processing: Accurately and timely auditing and processing of B2B invoices according to AP company procedures.
  • Communication: Effective communication with Lead, Supervisor and AP Manager, as well as vendors, profit centers, and other leadership from other teams/departments.

QUALIFICATIONS & REQUIREMENTS

  • 2+ years of AP imaging experience or higher education preferred
  • Self-motivated, pro-active, strong time-management skills
  • Ability to work independently as well as in a team
  • Excellent communication skills
  • Ability to verify high volume of invoices with minimal errors.
  • Keen attention to detail
  • Adaptable, flexible, and open to change
  • Strong sense of urgency
  • Open to feedback
  • Highly organized
  • Customer service oriented
  • Eager to learn new tasks

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.


The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $17.71 – 24.35

APPLY HERE

Commercial Policy Processor

Vaco has partnered with our client, a unique and innovative national commercial insurance company, to hire a Policy Processor to join their team!
This is a remote role with requirements that candidates work East Coast hours. Monday – Friday.  Fully remote.
Pay $22/hour

Responsibilities and duties:
•             Perform accurate data entry into multiple platform processing systems.
•             Provide clerical assistance to customer service and underwriting representatives
•             Search and validate new business data via online resources.
•             Perform detailed quality control checks
•             Balance and track policy inventories.

Core Skills Required:
•             Must have good PC knowledge; possess data entry skills, analytical/problem solving skills, knowledge of Windows.
•             Excellent problem-solving skills, oral and written communication skills, and organizational skills
•             Excellent customer service approach along with strong follow up
•             Very detail-oriented
•             Driven toward results, individually and in a team setting
•             Ability to be resilient, positive, and focused

Previous Experience and Education:
•             High School diploma or equivalent
•             2-5 years in a high-volume data entry/ data processing setting
•             Commercial Insurance experience preferred
•             Proficient in Microsoft Office (Excel, Word, Outlook)

APPLY HERE

Managing Editor

Vimeo is looking for an experienced content marketer and editor with a strong track record of running high-volume editorial machines and growing a publication. Reporting into the head of content marketing, the Managing Editor will lead the content strategy and execution for our editorial initiatives, currently housed primarily on the Vimeo Blog.

This role is ideal for a seasoned content marketer who knows what great content looks like, how to make it at scale, and how to mentor writers of all skill levels to reach their full potential.

What you’ll do:

  • Editorial strategy and execution: Develop and manage our editorial calendar, ensuring a steady stream of relevant, timely, and high-quality content. 
  • Editorial operations: Own the editorial production process from pitch to publish, building repeatable processes for writers, editors, and designers to follow. Personally maintain the highest standards of editorial quality, editing and proofreading all blog content to ensure clarity, accuracy, and consistency.
  • Contributor programs: Develop and manage a program for identifying and supporting internal contributors to share their insights and expertise with the Vimeo audience. Recruit, manage, and mentor freelance writers and contributors, ensuring their work aligns with our brand voice and content guidelines.
  • Content performance and optimization: Monitor and report on blog performance, using data to guide decisions and help us grow faster. Work with SEO strategists and other stakeholders to capitalize on search opportunities and optimize existing library of content 
  • Cross-functional collaboration: Work closely with content teammates and various internal teams to identify content opportunities and ensure our content supports broader company initiatives. Work cross-functionally with campaign and content leads to ensure healthy content distribution for every post.

Skills and knowledge you should possess:

  • 7+ years experience in an editorial role, preferably in a tech-related industry
  • You are a gifted writer and editor. You understand what good writing looks like and have impeccable editing and proofreading skills. You can rattle off 20 catchy headlines at the drop of a hat, rework the structure of any article, and catch typos, grammatical lapses and the different nuances of requested topics.
  • You have well-worn playbooks for building and scaling streamlined editorial processes and know how to efficiently manage projects, expectations, and your own time.
  • Solid understanding of SEO best practices
  • A keen eye for detail and a commitment to producing high-quality work
  • Familiarity with video software industry trends and topics is a plus

Targeted Base Salary Range:  $83,000 to $121,000

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

APPLY HERE

Media Operations Associate

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

The Media Operations team, part of the larger Ad Operations organization at Basis, is responsible for the management of digital media campaigns for the entire life cycle of a campaign – from plan entry to fulfillment, coordination of launch, and management of revisions and changes. This team gathers all the details and builds out the campaign, ensuring that all processes are followed, and inputs directly correlate to outputs, all while maintaining high standards for accuracy and client satisfaction.

WAYS YOU’LL CONTRIBUTE

The Media Operations Associate is a key individual contributor at Basis on the Media Services team. As a steward of the media process, the Media Operations Associate is responsible for keeping campaigns moving through the campaign lifecycle. From entering initial plan details and building out media campaigns, to managing the delivery of media budgets, to helping quarterback issues that may arise around billing and reporting, the Media Operations Associate plays a pivotal role in campaign success and excellence.

OTHER WAYS YOU WILL CONTRIBUTE TO THE TEAM ARE BY:

  • Coordinating successful campaign launches
  • Managing insertion orders (IOs), post IO media plan revisions, and the approval of all publisher IOs for each campaign
  • Closely monitoring campaign pacing to ensure campaigns deliver in full to the allocated budget
  • Identifying and recommending campaign optimizations to the Buying team based on performance indicators and pacing to ensure successful campaigns
  • Actualizing campaigns to ensure campaign budgets and KPI’s are met and delivered in full.
  • Ensuring campaign data is current and accurate, and responding quickly to issues or discrepancies with internal teams and external vendors
  • Pulling reports from third party ad serving systems and platforms, confirming accuracy, and inputting items into Basis accordingly
  • Assisting Finance in billing executions and discrepancies
  • Completing traffic sheets and assisting with gathering creative assets and instructions as needed

WHAT YOU BRING TO THE TABLE:

  • 0-1 year of professional experience
  • Heavy attention to detail, extremely organized, and proactive in approach
  • Strong time management skills
  • Experience with Microsoft Office (Excel, Outlook, PowerPoint and Word)
  • Proven communication & organizational skills
  • Ability to thrive in a team environment and be a team player
  • Eagerness to learn
  • Adaptable and flexible
  • Enjoys a fast-paced, deadline driven environment
  • Interest and passion for advertising, digital media, and media planning and buying

BONUS POINTS:

  • Bachelor’s Degree or higher
  • Education focused on advertising, digital media, or communications
  • Previous internship/professional experience being hands on with media planning or digital advertising
  • The ability to stay highly organized, optimistic, & coachable through quickly changing situations
  • An understanding of programmatic technology
  • Basis experience

$48,000 – $75,000 a year

APPLY HERE

Accounts Payable/Receivable Coordinator

Join Our Community of Food People!

Job Description Summary
The primary purpose of this position is take inbound calls among the Vendor Support Center, while ensure timely and accurately sharing details regarding payments to vendors and suppliers. In addition, responsible for output with regards to quantity and quality, which is at or above established department standards. May include reviewing and reconcile invoices promptly and accurately through Trade or Expense.

The weekly working hours are in Arizona time which will vary from PST and MTN time depending on the time of the year. Monday through Friday (6am – 2:30pm). The hourly pay is $18.70 with occasional overtime.
Responsibilities:

Actively take inbound calls from vendors and suppliers

Utilize multiple computer systems while assisting the vendor and supplier on the phone in opening cases

Assist in escalating vendor cases when necessary
Assist district Procurement personnel with problems or questions
Assist district Finance personnel on indexing issues, including deductions
Assist in improving productivity by identifying problem vendors, procurement and/or receiving situations
Work on projects as assigned by supervisor/manager

Education/Training:
High school diploma or general education degree (GED) is required.

Related Experience:

  • Two or more years’ experience in a business environment or college degree
  • Two years AP experience – preferred

Knowledge/Skills/Abilities:

  • Basic Word, Excel and Outlook skills; Intermediate PeopleSoft Financial experience is preferred.
  • Experience working in Brainware, HUDE and Remote Expense is preferred.
  • Ability to work effectively in a dynamic, team oriented environment and interact with a variety of associates (all levels), external customers and vendor community in supportive and positive manner.
  • Strong attention to detail and flexibility to work within an environment of changing priorities.
  • Strong analytical and data manipulation skills.

APPLY HERE

Part Time International HR Business Partner – Employee Relations (Canada)

✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. The person in this role needs to be located within UTC -04:00 to – 08:00.

Schedule: 20 hours per week – 4 hours per day x 5 days per week is required.

You will be joining our fast growing People Services team as an International HRBP, supporting our team members and customers across your allocated countries across the Americas. Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer focused outlook and your ability to solve even the most complex HR matter, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers!

What you’ll do…
Country HR information and knowledge

Draft country specific information on a wide range of HR topics in our team format.
Answer questions (in the form of tickets) on HR topics which are unable to be resolved by our first line teams.
Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise.
Look for opportunities to proactively improve country specific HR information.
Attend customer calls from time to time when there are questions on country specific HR information.
Work with other teams (e.g. Customer Support, Sales, Product, Legal) to problem solve country specific issues with your HR knowledge.
Complex employee relations (ER) matters

Deal with the full breadth of complex ER matters which arise from time to time (performance, behaviors, potential terminations, investigations etc.) in allocated countries.
Where applicable manage relationships with work councils.
Projects

Contribute to People Services and cross team projects as we work towards our Mission to enable companies to hire anyone, anywhere!
📜 What we’re looking for
6+ years generalist Canadian HR experience.
You have provided HR support across multiple countries.
You have dealt with the most tricky HR situations before including PIPs, investigations and terminations in Canada and/or USA.
You have an understanding of local cultural norms in North America in relation to HR and employment.
You are a clear communicator who can simply explain complex topics both verbally and in written form.
You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
You are experienced and confident presenting to a wide range of stakeholders.
You are excited to build and challenge the status quo.
You are Customer, Team Member and Employee focused in everything you do!
[BONUS] You have additional language skills in French.
[BONUS] You have worked in a fast growing start up company before.
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English language skills
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.

APPLY HERE

Community Lead (Temporary Contract)

✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.

Remote – to create the best experience for our new hire (you?!) this role does require that you are based within -5/+5 UTC.

We’re looking for a uniquely talented Community Lead with experience building thriving hybrid/remote communities of practice to join us at Oyster for a 1-year maternity cover.

Working with our Workplace, Customer Success, Sales and Marketing teams, this role will drive forward the growth journey of our People Builders community. With the means to pursue our mission of supporting People leaders of hybrid and remote workplaces, this role is a unique opportunity to join and shape our growing community, to become a thought leader and co-build the future of work, and to make a positive difference to globally distributed workplaces and their employees around the world.

What you’ll do…
Define strategic goals, roadmaps and key initiatives to ensure the sustainable growth of our community
Oversee day-to-day community activities eg. virtual and IRL events, newsletter and content production, social media and promotional calendar
Report on key success metrics, and draw data-driven insights necessary to improve or pivot the community strategic directionWork across teams and departments to identify opportunities to create value for the community as well as for Oyster
Evolve the community value proposition as necessary, in alignment with Oyster company mission and objectives, keeping community members’ needs and feedback top of mind
Develop the systems and processes to support community scaling
Manage, coach, mentor and develop one community team member
📜 What we’re looking for
5+ years of experience in a people-centric role with 2+ years of specifically online/hybrid community building
2+ year experience as a People manager (this role will require you to manage one team member).
Skill sets that are not necessarily required (but are a bonus):

Experience in a People profession e.g. People Operations, Learning & Development, Talent, etc.
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English language skills

APPLY HERE

Senior Payroll Specialist

✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. This role does NOT require you to be based in a specific timezone.

To support its rapid growth, Oyster is looking for a talented Eastern Europe Payroll Specialist to join our Payroll Operations team. In this role, you will be referred to as the “expert” for anything and everything payroll related. This is an opportunity to be at the forefront of the future of work.

What you’ll do…

Maintain professional knowledge of all payroll legislative changes
Correspondence w/ local accountants
Work closely with HR team members to manage enhancements to processes and legislation
Receive approval from upper management for payments when needed
Gather information on global payroll
Formatting of payroll file upload to NetSuite
Maintaining payroll procedures
Ensure 100% of team members are paid timely!
Conducting pre-payroll audits and checks
📜 What We’re looking for

3-5 years of Eastern Europe payroll experience
Intermediate proficiency of Microsoft Excel/Google sheets
Adherence to tight deadlines and quick turnaround for payroll deliverables
Ability to effectively present information and respond to questions from management, vendors, and associates
Strong organizational skills and the ability to develop and maintain an organized structure
Ability to work collaboratively in a distributed environment where adaptability is imperative
Accurate with a strong attention to detail
Strong written and oral communication skills
[Bonus] NetSuite experience
[Bonus] Experience in payroll operations in other countries
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English skills
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.

APPLY HERE

Customer Support Associate

At Squarespace, Customer Operations empowers users to give voice to their ideas and makes it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their accounts are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.

This remote role reports to a Customer Support Team Lead based on the West Coast. You will begin on Monday, July 10, 2023, and must be able to work the hours of the Pacific time zone.

You’ll Get To…

  • Respond to customer-submitted live chats and emails in a timely manner
  • Queue-based, typing work will account for approximately 90% of the role.
  • Live Chat is our primary channel of support in this role.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Who We’re Looking For

  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $35,800 – $43,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

APPLY HERE

Business Development Representative

About us: Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement, and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.

We’re committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we’ve got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. In addition, we’re one of the fastest-growing companies in North America (Deloitte’s Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA.

About this role: You will be responsible for generating direct opportunities within key targeted Enterprise accounts. You’ll help develop the strategy and outreach execution for these top accounts, which may include a mix of activities (email, phone, direct mail, CEO engagement, invites, etc.) This means you need to be an excellent communicator, a strong team player, a self-starter and someone who isn’t ok with status quo.

You’ll also be partnering directly with your enterprise sales team to help them strategically engage with top prospects and move them into the Sales funnel. This means you’ll need to be good at developing relationships, have impeccable organizational skills and the professional chops to project manage others.

Every day, you’ll evangelize, educate, influence and lay a foundation for your own professional growth at Limeade.

The ideal candidate is:

Strategic
Coachable
Accountable
Resilient
Proactive
Intentional
Relentless

Responsibilities:

Hit your numbers. Meet (exceed) individual Key Performance Indicators based on outbound call/email/LinkedIn volume and qualified meeting & opportunity generation
Aggressively drive targeted outbound lead generation using account-based marketing tactics. Set the stage for successful sales cycles with positivity, rapport, trust and customer-focus
Partner with colleagues to leverage Marketing campaigns and initiatives to generate opportunities
Work closely with Limeade Leadership Team for tactical outreach
Expand reach within target accounts, ensuring that all buyer personas are being touched regularly using ABM tactics
Enable outside sales reps by being the liaison between marketing and sales
Collaboratively qualify high-quality prospects
Transition opportunities effectively to outside sales team and channel partners
Artfully educate people about the Limeade value proposition
Maintain deep knowledge of Limeade solutions, industry trends, and competition
Rigorously update Salesforce.com CRM and leverage other prospecting tools
Deliver process-based and ad hoc reports to report out on department performance
Analyze sales development data and make suggestions for marketing opportunities and process improvement
Collaborate with sales and marketing teams on various on-going marketing campaigns
Contribute awesomeness to an incredible marketing, sales and company squad

Desired Skills & Experience

Ability to demonstrate our values in an ongoing and consistent way
3+ years experience in enterprise HR, health or software related industry
Adaptable to high-growth environment and comfortable with change (start-up experience is a plus)
Proven ability to make interpersonal connections, think strategically and generate high-quality sales pipeline
Consistently exceeds targets
Proven sales-related accomplishments, within the SaaS space is preferred

What We Offer

Total cash compensation salary range estimated between $60,000 to $100,000 annually, depending on the hiring location. New hires generally start between $60,000 – $85,000 total cash compensation per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, and geographic location from which the role is performed.
Comprehensive health benefits including medical, dental, vision, life, and disability covered at 100% as well as a Employee Assistance Program.
401K Matching
4 weeks of annual Paid Time Off
1 paid volunteer day per year
10 paid holidays per year
TeamLimeade Employee Wellbeing Platform
Free/Discounted Fitbit
Remote First Work
Paid Parental Leave Program (qualify after 1 year of employment)
Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.

This position is open to remote workers located in the United States and Canada.

APPLY HERE

Teaching Assistant

Johns Hopkins SAIS invites applicants for the position of Teaching Assistant (TA) for the summer 2023 term. The TA’s goal is to support the success of the class and students by providing students with additional academic support in a professional manner. We are seeking a Teaching Assistant who will assist students in understanding content by using various teaching/tutoring strategies. This position will be remote. Work authorization requires that the employee’s virtual location must be within the United States.

Specific Duties & Responsibilities

  • Attend classroom sessions and record notes from virtual lectures.
  • Evaluate student performance, including assignments, papers, and exams.
  • Meet with course instructor and assist in determining grading criteria.
  • Track and record individual and overall course grades in multiple formats, including but not limited to entering grade results in spreadsheets or on the online learning management system (Canvas).
  • Provide and record student grades for Early Warning, Midterm Reporting, and Final Grades according to established deadlines.
  • Help maintain course Canvas site, including but not limited to posting assignments, editing and posting notes and/or Power Point slides for student access, and entering grades as assigned.
  • Grade and prepare answer keys for problem sets.
  • Maintain weekly office hours to communicate in-person/virtually with students as needed.
  • Receive and promptly respond to student inquiries regarding grades, assignments, and course material.
  • Plan, schedule, and facilitate weekly TA sessions.
  • Plan, schedule, and facilitate review sessions for exams.
  • Meet regularly with instructor to discuss assignments and classroom issues.
  • Perform other duties as assigned by course instructor.

*Preference will be given to candidates with prior teaching experience in the relevant course content area

Special Knowledge, Skills, & Abilities

  • Strong verbal and written communication skills
  • Strong interpersonal skills, with the ability to work with diverse populations
  • High level of comfort with technology and course format
  • Strong knowledge of content area for specific courses
  • Expertise in one or more of the following content areas: American Foreign Policy Since World War II, Comparative Politics, International Economics I & II, Statistics for Data Analysis, Theories of International Relations, Econometrics

Minimum Qualifications

  • Bachelor’s Degree.
  • Experience in related content areas.

*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications

  • Completion of Master’s Degree or working towards completion of a Master’s Degree is desired.

Classified Title: Teaching Assistant    
Starting Salary Range: $19.25-$26.50-$33.70 HRLY (Commensurate with experience) 
Employee group: Casual / On Call 
Schedule: 19 
Exempt Status: Non-Exempt 
Location: Remote 

APPLY HERE

Instructional Content Contractor

Prenda is on a mission to empower learners. We help people run microschools, where small groups of kids meet, often in a home, and own their education. The model is helping light a fire for kids like Mo (https://youtu.be/g4nLjauGM3U), and we want to empower many more. Imagine a world where kids grow up as empowered learners – they choose to learn, develop their gifts, and apply their passion and grit to solve the world’s big problems!

The Role:

You will support the Instructional Designers who develop Prenda’s learning experience programs. This means finding and creating content for predefined topics across subject areas.

Our company is obsessed with the mission of empowering learners, we live our core values and we embrace servant leadership.

Responsibilities:

  • Find creative commons images and collect links and attributions.
  • Find resource links from our paid and free subscriptions.
  • Trim videos in Vimeo.
  • Make videos for specific topics, given a script.
  • Write short pieces of text (for example, topic subtitle and overview) based on a template.

APPLY HERE

Talent Network

UNITED STATES /

KEEP IN TOUCH WITH MARCO POLO /

FULL-TIME (REMOTE)

/ REMOTE

APPLY FOR THIS JOB

Please join our Talent Network! 

Interested in Marco Polo, but don’t see an open role that is a good fit? We would love to have you join our Talent Network so that we can  keep in touch, as we are  constantly looking for great talent to join our team. 

By joining our Talent Network you can expect the following:

  • Opportunities to connect with us  about future roles. We’ll reach out should we have a new role that could potentially be a fit.
  • Occasional emails about relevant recruitment activities, tips/tricks on interviewing and building resumes, upcoming events, and more! 
  • For engineers, we have an Engineering Sharecast for new information from our  Engineering Team 

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. 

If you’re on the fence about whether you’re a fit, go ahead and join our Talent Network! You can always request to be removed down the road.

A bit about us:

Marco Polo is private video chat for your real relationships – not the entire world. Our video chat app allows you to send a video message at your convenience, and your friend or family member can send back whenever they can. With millions of people already benefiting from this new way of using technology to nurture their relationships, we’re proving that we can reject harmful but profitable business practices and build products that are good for you.

In June 2020, we launched Marco Polo Plus, a subscription plan that offers a premium experience. We aim to be a sustainable business while remaining free in a way that upholds our brand promise to be good for you. Plus delivers on our promise to monetize without ads or selling user data. 

Though our backgrounds are diverse, we share a belief—lives flourish when people feel close. That common inspiration keeps us aligned with our purpose as a team, which is scattered across 16 states (so far), coast-to-coast throughout North America.

The distance doesn’t slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops—connecting with daily Zoom calls, and retreats. Whether collaborating through Slack, video calls, or of course Marco Polo, our team knows how to keep connected—it’s what we do best!

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We can add teammates from anywhere in North America.

#LI-Remote

APPLY HERE

Senior Director, CRM

Resident is the industry-leading start-up in the Direct-to-Consumer mattresses and other home furnishings space. Since our founding of the award-winning Nectar Sleep in 2016, we have launched additional new brands with the same mission of making inspiring products people love coming home to. 

Every part of our company is built around growth, experimentation and velocity. If you believe in the importance of data-driven decision making and possess a truly customer-centric orientation, we might just be the right company for you! 

About the Role:

Resident seeks someone with a curious personality who is analytical and passionate about marketing to join our team. An ideal candidate will be hardworking, creative, team-oriented and able to thrive in a fast paced environment. The Sr. Director – CRM will develop strategies to grow consumer revenue and manage all aspects of acquisition, retention, and engagement which includes: email marketing, sms, referral, and lead capture.

A successful candidate will have a strong analytical mind-set and be an organized team player who can communicate and collaborate across departments and levels of the organization and be a thought leader for developing new, innovative, results-driven engagement and retention programs.

This role will report into the EVP Marketing.

This is a Remote Position. Candidates must be authorized to work in the United States or Israel.  Working on standard key holidays may be necessary.

What You’ll Be Doing:

  • Own overall responsibility for the CRM function within the organization including team structure, strategy, vendor relationships, kpi’s, interdepartmental relationships, etc.
  • Manage all costs associated with CRM inclusive of service providers, tools, contractors, etc.to ensure budgets are adhered to.
  • Evaluate end-to-end customer journey across multiple channels (email marketing, sms, referral, and lead capture) and turn learnings into actionable next steps to build out a robust CRM integrated marketing program and team
  • Design analyses to measure overall department performance vs. goals.
  • Own testing and CRM product roadmap
  • Own all brand content calendars and creative production process: creative briefs, planning, scheduling, and deployment
  • Track and analyze campaign performance and provide actionable items to test and improve main KPIs on a period basis (weekly, monthly, and quarterly)
  • Lead cross-functional relationships with brand, data and analytics, creative & communications, product, growth and customer success to ensure that final outputs are strategically aligned
  • Leverage testing, segmentation, classification, and behavioral targeting to maximize engagement and nurture leads
  • Maintain a deep understanding of CRM best practices, technology, and trends to react to new insights and behavior shifts
  • Source vendors and negotiate contracts 

Qualifications:

  • Minimum of 6 years of CRM & Email marketing experience in eCommerce/DTC goods
  • Must have experience managing a team of 2 or more
  • Bachelor’s degree, preferred
  • Data-driven individual with the ability to dig into large sets of data to interpret findings, analyze trends, recognize anomalies and make recommendations for testing
  • Have the ability to develop a strong working knowledge of analytic tools such as Google Analytics and Looker
  • A keen creative sensibility with exceptional written and verbal communication skills and meticulous attention to detail
  • Must have experience with digital campaign creation and have some understanding of HTML code
  • Must understand CAN-Spam laws and have knowledge of email industry best practices
  • Ability to prioritize and operate with a sense of urgency
  • Experience with ESP Klaviyo is a plus 
  • Experience in a fast paced, start-up environment with the ability to quickly get up to speed, iterate and take on other projects
  • Ability to self-motivate and work independently
  • Ability to work within a decentralized and very cool team

What We Offer (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive salary
  • Annual bonus potential 
  • Health, Vision & Dental Insurance 
  • HSA company contributions
  • 401K with company match component 
  • “Take what you need” PTO 
  • Wellness benefits
  • WFH office and cell phone/internet stipend 
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is of $186,000 – $207,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

APPLY HERE

Marketplace Advertising Manager

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

Resident is looking for an experienced Marketplace Advertising Manager to join our growth team. The position will be responsible for managing our search and display advertising campaigns across various retail marketplaces, including Amazon US, Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK. The Marketplace Advertising Manager will work closely with our E-Commerce Manager to ensure proper strategy and KPI’s are being met as we scale spend. In addition, the ideal candidate should have experience launching Streaming TV campaigns via DSP and utilizing Amazon Marketing Cloud to track and interpret data.

Key Responsibilities:

  • Manage and optimize Amazon sponsored product, sponsored brand, and sponsored display campaigns, ensuring they align with our marketing and sales goals.
  • Create, launch, and manage advertising campaigns across other retail marketplaces, including Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK.
  • Utilize Amazon DSP to create and launch display and video advertising campaigns, including Streaming TV.
  • Monitor advertising performance and make data-driven decisions to improve campaign performance utilizing retail search & display platforms, Amazon Marketing Cloud, and internal reporting systems.
  • Collaborate with the marketing team to create engaging and effective advertising copy and creative assets.
  • Work closely with the marketing team to ensure advertising campaigns are driving sales and meeting revenue targets.
  • Keep up-to-date with the latest advertising trends and best practices and implement them into our campaigns.

Qualifications:

  • Bachelor’s degree in Marketing, Advertising, or a related field.
  • 3+ years of experience in managing Amazon sponsored product, sponsored brand, and sponsored display campaigns.
  • Experience in utilizing Amazon DSP to create display and video advertising campaigns.
  • Experience in managing advertising campaigns across various retail marketplaces (Wal-Mart, Sam’s Club (MAP), Amazon international marketplaces)
  • Strong analytical skills and experience with data-driven decision making.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong attention to detail and ability to meet tight deadlines.

Preferred Qualifications:

  • Experience in managing advertising campaigns for a furniture or home decor company.
  • Experience in utilizing Amazon DSP for Streaming TV campaigns.
  • Experience in utilizing Amazon Marketing Cloud to interpret data, track path to purchase, and tie into multi-touch attribution models.
  • Experience with other programmatic advertising platforms (such as Google Ads or Facebook Ads).
  • Familiarity with Amazon’s A9 algorithm and search engine optimization (SEO) for Amazon listings.
  • Knowledge of HTML, CSS, and JavaScript.

What We Offer (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive Salary
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • Take what you need Paid Time Off
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $95,000 – $115,000 We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

APPLY HERE

Senior Accounting Manager

At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara and Siena products and we continue to invest in new categories to broaden our offering and address our customer’s needs. Since inception in 2017, Resident has become one of the fastest-growing, scaled and profitable omni-channel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing and e-commerce technology and a fully-remote workforce (work from anywhere you prefer).

Our Key Beliefs:

DATA DRIVEN

The proof is in the data. At Resident we look to real-time analytics to continually improve our products and customer experience.

CUSTOMERS FIRST

We love numbers, but we’re obsessed with customer satisfaction. Their happiness is always our number one goal.

PRODUCT FOCUSED

The best products at the best prices. A beautiful home should be comfortable, high-quality, and most of all attainable.

We’re not here to reinvent the wheel, we’re here to make it spin faster. Our team has decades of experience in the D2C space. We use that expertise to create brands that consistently outperform and challenge the status quo. If you’d like to be a part of our team as we continue to be a leader in e-commerce disruption, please reach out to learn more.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

What You’ll Be Doing

  • Oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards
  • Own and manage the month-end close process and the preparation of financial statements
  • Mentor team members with their development and career progression
  • Develop and maintain processes and procedures in accordance with a SOX compliant internal controls environment
  • Oversee and manage the monthly and quarterly close process in support of all business functions
  • Participate in the ongoing development and establishment of accounting policies and procedures
  • Participate in strategic financial projects, including accounting system upgrades and future ERP implementation
  • Collaborate with business partners on projects to help the flow of business, such as inventory management
  • Ensure compliance with internal control policies and help maintain overall SOX compliance
  • Support the annual budget process and preparation of annual tax forms
  • Conduct quarterly inventory audits and lead the internal audit process as required
  • Help prepare complex financial schedules such as investment roll forward, Cash Flow, and Revenue by category
  • Help prepare and support ad hoc management special projects as requested

Qualifications/Skills:

  • Bachelor’s degree in Accounting with a solid understanding of US GAAP
  • NetSuite experience required
  • CPA required
  • Previous experience effectively managing a team
  • Proven track record for improving processes and solving problems
  • Able to manage multiple projects concurrently
  • Excellent analytical skills
  • Detailed oriented with deep technical accounting knowledge
  • Excellent communicator with strong verbal and written skills

What We Offer (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive salary
  • Annual bonus potential
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • “Take what you need” PTO
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $130,000 – $150,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

APPLY HERE

Senior Accountant, Inventory

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer’s needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Key Responsibilities:

  • Account for inventory under US GAAP and in accordance with company accounting policies
  • Prepare monthly inventory-related journal entries
  • Perform monthly balance sheet account reconciliations
  • Perform flux analysis on respective balance sheet and P&L accounts 
  • Achieve completion of all month/quarter/annual close processes timely and in adherence to close calendar
  • Reconcile stock ledger to 3PL reporting weekly
  • Collaborate with Technical Accounting on appropriate accounting for inventory transactions
  • Partner with FP&A on budget/forecast and close results
  • Partner with Supply Chain/Ops on developing/revising processes and policies, creating budgets/forecasts, and providing/understanding actual results, etc.
  • Understand and observe physical inventory processes and counts
  • Perform inventory analysis to determine appropriate reserve and methodologies for shrink and excess/obsolete/slow-moving inventory
  • Design, document, implement, and execute internal controls to ensure inventory transactions and balances are accurately reported
  • Perform analysis and provide insight into account balance details and drivers of change, particularly around COGS
  • Support external audit by providing timely and accurate support schedules as requested
  • Continuous evaluation and identification of process improvements
  • Cultivate strong partnerships with Accounting, Finance, Supply Chain/Ops, and other functions
  • Mentor and develop junior staff members
  • Conduct ad-hoc analysis and tasks as requested
  • Handle special projects related to technology, systems, automation, new initiatives, or other requests
  • Lead and develop processes and procedures to optimize inventory control across a network of 3PL/OEM providers.
  • Reconcile all inventory transactions of finished goods with internal (Accounting/Planning) and external (3PL/OEM) teams.
    • Review inbound receipt, miscellaneous adjustments, outbounds sales, and returns transactions and reconcile discrepancies.
    • Manage Inventory transactions across multiple internal and external systems: 3PL WMS/Portals, EDI/API Integrations to our Order Management System (OMS), ERP (Netsuite), and some creative Google Docs.
    • Coordinate with Accounting and Finance on material inventory adjustments and all transactions.
    •  Lead annual Physical Inventory process with finished good warehouses, and conduct periodic inventory audits.
    • Work closely with Planning to maintain optimal stock levels of 200+ SKUs across a network of warehouses that support Retail, DTC, Amazon and White Glove demand.
    • Analyze data to develop reports and track key metrics like: E&O and Aging Inventory, DOH, and Rate of Return across SKUs and locations.

Skills/Competencies:

  • Ability to work in ambiguous, unstructured, fast-paced and dynamic environment
  • Accountable to content of work product and meeting deadlines
  • Ability to multi-task with strong sense of urgency
  • Excellent verbal and written communication skills
  • Possess agility and ability to prioritize
  • Collaborative with others at all levels within and outside Finance
  • Self-motivated, proactive, and inquisitive
  • Ability to work independently without a lot of guidance
  • Strong organization skills and attention to detail
  • Excellent work ethic
  • Results-oriented
  • Ability to turn a thought into execution
  • Process mindset with continuous improvement mentality
  • Analytical and problem-solving skills
  • Experience with developing, implementing, and executing effective internal controls
  • Comfortable with change and quick leaner of new skills, processes, tools, and accounting concepts
  • Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)

Qualifications:

  • Bachelor’s or Master’s degree in Accounting from an accredited university
  • CPA (or path to it) required; MBA a plus
  • 5+ years of work experience in an Accounting role
  • Inventory accounting experience required
  • Knowledge of US GAAP and internal controls
  • Big 4 and or public company experience preferred
  • NetSuite experience preferred

What We Offer (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive salary
  • Annual bonus potential
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • “Take what you need” PTO
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $92,500 – $109,250. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

APPLY HERE

Corporate Controller

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer’s needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Key Responsibilities:

  • Build high-performing and nimble team that can scale with company growth
  • Oversee all operational Accounting areas, including General Ledger, Inventory, Revenue, Accounts Receivable, and Accounts Payable
  • Apply US GAAP and company accounting policies
  • Lead financial close cycle and associated processes
  • Ensure timeliness, accuracy, and integrity of reporting, controls, processes, and systems
  • Support external audit
  • Partner with Technical Accounting on complex accounting matters and implementation of accounting standards
  • Ensure compliance with accounting policies
  • Develop, implement, and maintain internal controls best practices
  • Develop and improve accounting processes, controls, systems, and infrastructure to scale with/support business growth
  • Continuous evaluation and identification of process improvements
  • Identify and implement process improvements to enhance efficiency and accuracy of monthly, quarterly, and annual close processes
  • Interface and collaborate with key cross-functional partners and teams to support business initiatives and activities
  • Cultivate strong partnerships within Accounting/Tax/Treasury and with Finance, Technology, and other functions
  • Partner with Financial Reporting to streamline close and reporting process
  • Manage intercompany setup and activity
  • Partner with FP&A on accounting impacts to financial results
  • Liaise with IT partner to develop financial systems roadmap
  • Monitor/benchmark best practices and implement accordingly
  • Conduct ad-hoc analysis and tasks as requested
  • Handle special projects related to technology, systems, automation, new initiatives, or other requests

Skills/Competencies:

  • Ability to work in ambiguous, unstructured, fast-paced and dynamic environment
  • Comprehensive understanding and knowledge of month-end close procedures
  • Accountable to content of work product and meeting deadlines
  • Ability to multi-task with strong sense of urgency
  • Excellent verbal and written communication skills
  • Possess agility and ability to prioritize
  • Collaborative with others at all levels within and outside Finance
  • Self-motivated, proactive, and inquisitive
  • Ability to work independently without a lot of guidance
  • Strong organization skills and attention to detail
  • Excellent work ethic
  • Results-oriented
  • Ability to turn a thought into execution
  • Process mindset with continuous improvement mentality
  • Analytical and problem-solving skills
  • Experience with developing, implementing, and executing effective internal controls
  • Comfortable with change and quick leaner of new skills, processes, tools, and accounting concepts
  • Project management
  • Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)

Qualifications:

  • Bachelor’s or Master’s degree in Accounting from an accredited university
  • CPA required; MBA a plus
  • 12+ years of progressive work experience in Accounting/Audit roles with at least 4 years managing a team
  • Public company experience required; Big 4 or large regional public accounting experience a plus
  • Knowledge of US GAAP, internal controls, and finance systems and tools
  • Experience with foreign entity accounting and currency translation preferred
  • Experience with system implementations/enhancements and/or automation is a plus
  • NetSuite experience a plus

What We Offer: (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive salary
  • Annual bonus potential
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • “Take what you need” PTO
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is of $205,000 – $230,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

APPLY HERE

ORDER ENTRY REP II

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role
Provide timely and accurate processing of orders in both the Local & National space. Builds strong relationships with all aspects of the sales and delivery process all the way through to billing. Order Entry is involved with the development and roll out of new systems and products with partnering with Business Process Innovation (BPI) & Product teams.

The Main Responsibilities
Take orders by various means and ensure orders are keyed as well as execute quotes for customer signature, work on switches, orders for Local Exchange Carriers (LECs), Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs).
Coordination of Service Delivery functions and communication of order status
Create architecture confirmation document
Occasionally handles escalations for special ordering requests and expedited order request
Work with sales, provisioning, billing and operations to reconcile order status on less complex products/services while getting assistance from more experienced team members
Partner with Sales, BPI, Sales Engineers, Provisioning, Account Management and product to resolve ordering issues for unique customer solutions
Respond to Sales Team inquiries
Validate contractual information and other key customer information
Other duties as assigned
Develop and maintain close working relationships with sales/CCMs, understand upstream and downstream implications and dependencies, ensuring orders are keyed timely and accurately.
Utilize critical thinking skills to evaluate information provided in the order package, determine most efficient, yet accurate way to translate the information into ordering systems to ensure accurate product and technical information, required notes and accurate billing
Exhibit continuous learning and development by improving job skills through on the job training and available learning pathways
Support Order processes and procedures of Lumen to key orders into the appropriate Order Entry System through to billing
Stay on top of all new product, system/tools and process changes as they are rolled out.
What We Look For in a Candidate
Minimum:

High School diploma, GED or equivalent education and experience
1+ years of related experience
Customer service, problem solving and analytical skills
Verbal, written and interpersonal communication skills
Collaboration skills and use a team approach to accomplishing work
Self-starter
Ability to multi-task
Computer and keyboarding skills
Experience using Computer Systems and Windows-based applications including word processor, spreadsheet
Preferred:

Understanding technical products and service
Knowledge of order process and technical side of the provisioning process
Telecom experience
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 328626

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range
Salary Min :36450Salary Max :81000

APPLY HERE

Email Designer & Front-End Developer (Remote)

g research, community health initiatives and advocacy programs in local communities across the U.S.  Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, global outreach, and public policy initiatives to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others!  We take an ongoing approach to ensure open communication from all levels throughout the organization.  It’s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!

What you will be doing in the role of a Email Designer & Front-End Developer

As a member of the digital marketing team, this position serves as a graphic, web and email designer on staff. Our team is seeking a candidate with a strong graphic/visual design ability to create intuitive UI, produce graphics and bring them together for an optimal user experience. Our ideal candidate can design and build from scratch, break designs into responsive design code, and implement marketing automation and corporate content management systems. Utilizing strong project management skills, this role interfaces with various cross-functional teams to build, manage and execute projects in collaboration with internal and external stakeholders. The individual is the point person who creates and implements programs across multiple digital channels in support of the organization’s strategic priorities.

What you will bring to the table

  • Designs, codes, and builds landing pages, templates, sites and graphic design for websites, email marketing templates, infographics, and social media content.
  • Coordinates with Komen business stakeholders to create and develop innovative, visually appealing, and user-friendly webpages that work across multiple devices.
  • Create high quality and effective mockups and prototypes on tight timelines.
  • Maintain and analyze Komen’s website analytics to gauge user experience and performance.
  • Create cascading style sheets (CSS) that are consistent across all browsers and platforms.
  • Designs and tests multiple versions of digital content (landing pages, email messages, etc.), extract data utilizing A|B testing and implements improved user experience across digital channels.
  • Setup emails and support our transition to more Pardot dynamic set-up for segmentations, if/then statements, drips and flows, and customized targeted content delivery
  • Provide guidance to stakeholders on how to convey messaging and content through digital design and user experience.
  • Assist back-end developers with coding and troubleshooting.
  • Promote UX and usability best practices.
  • Designs user interface details, including creating wireframe mockups.
  • Maintain graphic and branding across digital channels.
  • Stay up to date on emerging technologies.

We already know you will also have

  • Bachelor’s degree focused on digital media, graphic, web and user interface design.
  • 3+ years of experience as a web/email designer and user interface designer.
  • 2+ years of experience as a front-end web designer and developer with ability to understand, build and modify templates.
  • Experience with WordPress, marketing automation platforms such as Salesforce Pardot and email marketing systems.
  • Experience with Adobe XD or Figma.
  • Or equivalent combination of education, training and experience that provides the individual with the required knowledge, skills and abilities to perform the job.
  • Deep experience with Adobe Creative Suite, specific mastery with Photoshop.
  • Ability to serve as our team’s expert regarding HTML, CSS.
  • Experience with responsive design and scaling interfaces to multiple screen sizes.
  • Experience working with enterprise level content management systems preferred.
  • Must have a strong aesthetic sense and intuitive understanding of what makes a truly great interactive experience. Portfolio of current and past work should be submitted with application.
  • Ability to prioritize and coordinate a significant number of projects. Very detail-oriented and organized.
  • Excellent communication skills and ability to work well within a team, to prioritize, multi-task and meet deadlines.

So, what’s in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures.  This is what Komen provides away from the computer: 

Competitive salary of 55k – 75k/annual, exact compensation ranges are based on various factors including but not limited to the labor market, job level, internal equity, and budget. Offers given will take into consideration the candidate’s skills, education, experience, geographic location, and other necessary credentials. 

  • Health, dental, vision and a retirement plan with a 6% employer match
  • Generous Paid Time Off Plan
  • Flexible work arrangement in a fully remote working environment
  • Bi-weekly work from home stipend
  • Parental leave
  • Tuition Reimbursement
  • A culture of learning and development
  • And so much more! 

APPLY HERE

Inventory Specialist (Remote)

KATU/KUNP has a great opportunity for you! We have an open position in our Advertising Support Operations department for an Inventory Specialist. The Inventory Specialist is responsible for managing commercial advertisement inventory through a variation of log editing and preempting, communicating inventory oversell and availability, as well as working closely with Sales Managers daily to maximize inventory and revenue potential.

Responsibilities:

  • Verify commercial logs for accurate programming information, commercial content, product separation, advertiser separation, and extensive editing for on-air broadcast
  • Lead and effectively manage all advertising material to maximize inventory and revenue potential
  • Provide assistance as needed for all processes related to programming, generating sales reports, and working advanced inventory within established time parameters
  • Communicate inventory availability or programming conflicts to stations daily
  • Effectively work with other team members and managers in a professional manner
  • Other duties as assigned

Requirements:

  • You must be computer literate, detail-oriented, dedicated and dependable
  • Ability to work well under pressure in a fast-paced environment is essential
  • Excellent communication and organizational skills are also a must
  • Broadcast TV or radio experience is a plus but we will train the right candidate

About Us

Make your mark in Media with Sinclair Broadcast Group, a diversified media company dedicated to connecting people with content everywhere! We have consistently led the broadcast industry since our inception, and now Sinclair owns the largest regional sports network business and one of the largest television broadcast portfolios in the country. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. We’re at the forefront of NextGen technology, enabling innovative new ways to engage with broadcast content like never before. We also recently launched a free TV streaming service called STIRR. Our success is the direct result of our extraordinary employees and management team who believe in our vision and are dedicated to ensuring a great future for our employees. We are advancing the world of Media and want YOU to join our winning team!

About the Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.

The hourly compensation range for this role is $17.00 to $19.00.  Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, quarterly and annual incentive plan bonuses, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.

APPLY HERE

Operations Assistant

Position Title: Operations Assistant                                                         

Salary Range: $18 – $21.10/hour

Department: H2H Connect Contact Center

                                                     

Location: Remote

Schedule: 12am -8am Thursday – Monday

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Summary:

The Operations Assistant is responsible for maintaining and updating Business Manager Functions. Will maintain accurate scheduling, based on forecasting and ever-changing business needs, for a fast growing, cutting edge 24/7 crisis intervention, and behavioral health information & referral hotline operation. The WFM Specialist will be largely responsible for the usage of Business Management tools within a multi-channel contact center environment, to optimize the workforce to its fullest extent.  

Duties/Responsibilities:

  • Provide consistent and accurate Contact Center Workgroup activation monitoring.
  • Support WFM Analyst, WFM Manager and Clinical Leadership to implement innovative labor management practices, in line with the needs of the Agency.
  • Identify discrepancies or deficiencies in schedules and recommending necessary adjustments to manage ACD volumes and non-ACD activities to meet key performance indicators. 
  • Provide analytical support and recommendations for staffing resources to meet objectives such as service levels, by way of Queue Management.  
  • Monitor Pause Code activations, counselor status and review daily productivity by shift and individual counselors.
  • Assist with IT related concerns by trouble shooting when necessary.
  • Update schedules consistently and timely to reflect real time and future changes (including call outs, overtime, shift schedule variations, additions, modifications etc.). 
  • Maintain all Supervisor line voicemails up to date and prove appropriate parties with necessary information. 
  • Plan and monitor employee rewards program. Analyze individual counselor adherence/Quality as well as overall team metrics as well as make recommendations to supervisors and management for rewards.
  • Other duties as assigned.

Required Skills/Abilities:

  • Strong Functional analytical skills (Tracking, Trending and interpreting results).
  • Process Improvement skills in a Contact Center environment. 
  • Ability to create well organized, accurate, and concise material and work documentation for organizational use. 
  • Strong knowledge of Microsoft applications including Outlook, Excel with the ability to create and maintain data bases. 
  • Strong hands-on knowledge of work force management tools and the ability to maintain them. 
  • Balance multiple priorities with little or no direction.

Required Qualifications:

  • High school diploma/GED or an Associate degree 
  • 2+ years of contact center experience related to WFM or planning/scheduling or reporting.
  • Proficiency in MS Excel working with large data sets, including ability to utilize VLOOKUPs, create pivot tables and graphs, and incorporate standard formulas and functions.
  • Intermediate level proficiency in MS Word and MS PowerPoint
  • 100% remote position, schedules base on Eastern Standard Time EST organization.
  • Experience working with scheduling applications, e.g.: GENESYS WFM
  • Experience using MS Visio for process flows/mapping.
  • Excellent verbal and written communication skills, including proven ability to effectively present data and trend analysis, work direction, concerns regarding performance, action plans, solutions, and opportunities.
  • Adaptable and able to quickly move with change while maintaining a positive an attitude.

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

APPLY HERE

Deals Editor

About Upfeat

Upfeat is on a mission to be the leader in providing customers with the best deals when they are shopping online. By bringing together the right technical expertise and business acumen, we are in 5 global markets and we have teamed up with 20 partner sites. We are proud to have 40 million unique users, and we’re just getting started!

We have built an open, collaborative remote-first environment and we love to learn and experiment with new ideas and technologies. We are proud to appear for a second consecutive year in the Globe and Mail Report on Business of Canada’s Top Growing Companies. In addition to being ranked in the Deloitte Technology Fast 50™ program, and recognized on the Deloitte Technology Fast 500™.

Role Description

As a Deals Editor, you will be responsible for identifying top sales and promotions from retailers and using them to build content for regular emails and send to subscribers of our various partner sites. You’ll be a part of the Editorial team, reporting to the Managing Editor. We are looking for a candidate with a combination of deal-hunting experience, superb writing/editing skills, and experience in or willingness to learn email marketing.

Responsibilities

  • Composing email content featuring the best current sales, offers, and deals from partner retailers.
  • Following style standards and country writing styles for various websites in the US, Canada, UK, and Australia.
  • Creating affiliate tracking links.
  • Working with our creative team to build and send email campaigns in our email platform.
  • Monitoring email metrics and using them to inform future curation decisions.
  • Assisting the Editorial Team with overflow work and special projects.

REQUIREMENTS

Qualifications

  • A passion for finding the best deal and helping others save money.
  • Experience in writing and editing content while following style guides.
  • An interest in learning what appeals to consumers in other countries as well as your own.
  • The ability to be flexible and adaptable as our email program evolves.
  • Excellent time management and organizational skills.
  • Comfortable with adapting to new and different technology platforms.
  • Affiliate industry experience, email marketing experience or Airtable experience is a plus but is not required.

APPLY HERE

Part Time Assistant Resource Coordinator

n a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.
Job Description:

Program Overview:

The Federal Aviation Administration (FAA) awarded the Technical Support Services Contract 4 (T4) to Parsons as the prime contractor. This $1.3 billion+ contract has a 4-year base period with two 3-year options. The statement of work includes a variety of activities that support the FAA’s Capital Investment Plan (CIP) modernization efforts: Site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, CAD, and other technical services as required. Work is performed across the nation in each of the FAA’s nine regions.

Under general supervision of the T4 National Resource Manager (NRM), performs a variety of routine and non-routine resource related administrative tasks in accordance with established procedures. This administrative position requires the incumbent to exercise good judgment and initiative in order to work within established deadlines. NRM provides guidance in completing non-routine assignments.

SPECIFIC RESPONSIBILITIES:

As directed by the NRM, Maintains reports for training, employee resources and other metrics/reports as needed. Main POC for DOL rate requests across the program on a National basis.
Assist the Resource team in maintenance of Resource program functions such as onboarding, offboarding, subcontractor badging, and employee rosters/records.
Assist Mobility Coordinator & Resource team with coordination of new hire assets such as DOT Badging and cell phones along with other new hire onboarding activities.
Reconciles various reports and records; Follows up as needed to ensure timeliness and avoidance of missed deadlines.
Prepares reports for the NRM on a recurring and/or ad hoc basis.
Performs other responsibilities associated with this position as may be appropriate.

EDUCATION/EXPERIENCE:

Associate’s Degree in Accounting, Finance, Business, HR (or equivalent) and 3-5 years of related work experience.
Must be able to pass government background check.
SKILLS/COMPETENCIES:
Good written and oral communication, organizational, and interpersonal skills are required. Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel is required.

Experience working with SCA/DBA or government is plus but not required.

Minimum Clearance Required to Start:

Not Applicable/None
This position is part of our Federal Solutions team.
Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation’s most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.
Salary Range:

$20.63 – $36.11
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

APPLY HERE

Virtual Bankruptcy Paralegal

Equivity is looking for a part-time virtual paralegal with recent experience supporting attorneys in a bankruptcy law practice with deep experience in chapter 11 cases. We are looking for paralegals with at least three years of experience in bankruptcy law, with additional skills in transactional, litigation, or real estate law being a plus. If you have experience supporting a bankruptcy practice and have previously assisted attorneys remotely, we want to hear from you!

Virtual paralegals at Equivity develop a portfolio of clients and support a number of different attorneys. The ideal candidate will have chapter 11 experience, but also chapter 7 and chapter 13. Experience with sub chapter 5 would be a definite plus! The ideal candidate will also be adept at using practice management software, such as Best Case Bankruptcy, Clio or PCLaw; Microsoft Office, including Word and Excel; and editing PDFs. The ideal candidate will also be comfortable using Google Calendar, Google Docs and Google Sheets.

More about our company:

Equivity provides virtual assistance to clients across the United States, with specialties in administrative, marketing, and paralegal support services. Equivity works closely with our clients to provide them with virtual paralegals who are experienced in their field and have successfully worked in a remote or virtual environment. Our law firm clients range from solo practitioners to multi-partner firms and run across all specialty areas of law including litigation, family law, bankruptcy, real estate, and much more.

Our virtual paralegals work with a high degree of autonomy and are responsible for developing relationships with our clients. Because we provide extremely attentive service to our clients, you must be available to respond to client communications during business hours within one hour by email, phone, and text and be available to work on projects during the business day. All of this work is done remotely, meaning that you can work from home.

The selected candidate would be hired as a part-time W-2 employee of Equivity, not an independent contractor (1099). We are looking for somebody who has at least 20 hours per week of availability, and the starting pay is $20 per hour. We are a growing business and are looking for a virtual paralegal who is excited to partner with us and is interested in a long-term role with our company.

REQUIREMENTS

Position requirements:

  • Bachelor’s degree
  • 3+ years of recent experience working as a paralegal in a bankruptcy firm
  • Experience with Chapter 7, 11, 13 cases is required
  • Experience with sub chapter 5 would be strongly preferred
  • Excellent writing skills and strong attention to detail
  • Experience with engagement letters, client invoicing, correspondence, document review and preparation
  • Experience drafting agreements from templates as well as from software that provides electronic forms
  • Experience using practice management software, preferably Best Case Bankruptcy, Clio, or PC Law
  • Availability to respond to requests within an hour during the hours of 9 AM – 6 PM, Monday – Friday Pacific, Mountain, Central or Eastern Time
  • Experience using law firm bookkeeping software for invoicing and timekeeping
  • Your own laptop and smart phone with broadband access to Internet
  • Quiet location in which to make and take phone calls

Qualities we are looking for:

  • Organization
  • Dedication
  • Initiative
  • Reliability
  • Attention to detail
  • Resourcefulness
  • Excellent communication skills
  • Responsiveness
  • Ability to work independently with limited oversight
  • Technologically savvy

APPLY HERE

Recruiter

Description

CareHarmony is seeking a Recruiting Associate to assist with sourcing and onboarding efforts, team management, process improvement, and business need fulfillment. Ideal candidates will have experience with high volume recruiting and an agency background. Interfacing with both the business and candidate will be imperative for success in this role. Self-management and understanding of successful recruiting core practices will be expected. This will be fully remote and require little to no travel.

Requirements

Must:

  • Minimum of six month of agency recruiting experience
  • Bachelor’s degree
  • Experience recruiting for at least one high volume project or assignment.

Plus:

  • Healthcare recruiting experience

APPLY HERE

Appeals Specialist

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Appeals Specialist

Irvine, CA preferred (REMOTE)

SCHEDULE: Mon – Fri, traditional PST hours

Territory: Irvine, CA / Remote

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback.

What you’ll do:

  •  Perform trend analysis of payer rejections and denials
  •  Produce high volume of successful appeals to insurance carriers to obtain payment
  •  Collaborate with multiple teams and to develop best practices to ensure we are providing the best service

What you bring:

  •  Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences
  •  3+ years of healthcare billing experience (or equivalent)
  •  Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
  •  Exceptional communication, attention to detail and organizational skills
  •  High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done

Preferred skills:

  •  Problem solver in a dynamic, fast paced, team based and rapidly changing environment

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$21.25—$26.54 USD

APPLY HERE

Clinical Software Success Manager

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Clinical Software Success Manager – Remote, US

Schedule: Monday – Friday, traditional hours 

Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction. 

What you’ll do:

  • Support sales with clinical and technical demos of Invitae’s software products. 
  • Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.  
  • Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
  • Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing. 
  • Provide and document feedback from customers to advise the product team of potential enhancements and bugs. 
  • Lead customer training on software solutions for go live and a train-the-trainer approach.   
  • Partner with S3 Enterprise Project Managers to facilitate implementation/integration  projects after an executed contract from Sales. 
  • Monitor, optimize and refine workflow after the successful implementation project is complete. 
  • Attend customer business reviews with stakeholders to present success metrics.

What you bring:  

  • Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
  • Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
  • Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
  • A passion for customers and a commitment to high customer satisfaction.
  • Working knowledge of clinic workflows and research workflows including electronic medical records.
  • Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work. 
  • Ability to present to diverse levels of internal and external organizations including a variety of clinical areas.  
  • Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders. 
  • Exceptional analytical and strategic problem-solving skills. 
  • The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.

#LI-REMOTE

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$95,600—$119,500 USD

APPLY HERE

Billing – Appeal Specialist

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

The Billing team is responsible for maximizing revenue for the company while interacting with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback. 

What you’ll do:

  • Perform trend analysis of payer rejections and denials 
  • Produce high volume of successful appeals to insurance carriers to obtain payment
  • Collaborate with multiple teams and to develop best practices to ensure we are providing the best service

What you bring: 

  • Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences 
  • 1+ years of healthcare billing experience (or equivalent)
  • Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
  • Exceptional communication, attention to detail and organizational skills
  • High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done

Preferred skills: 

  • Problem solver in a dynamic, fast paced, team based and rapidly changing environment

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$23.41—$29.23 USD

Please apply even if you don’t meet all of the “What you bring” requirements noted.  It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.  

Join us!

APPLY HERE

Proofreader

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.
Looking for a detail-oriented proofreader that is proficient in basic and advanced grammar rules and understands how they are used within the client’s style guide to ensure the accuracy of the Weekly Circular prior to publication. This includes proof reading, managing edits, versioning, and image verification. This position is also expected to work with the Production Team to continually improve the processes and workflows used to produce the Weekly Circular and advertising materials as assigned.  

DUTIES & RESPONSIBILITIES: 

  • Manage proofreading for advertising materials, assuring all corrections have been made properly, on time and deadlines are met. 
  • Download electronic edits, organize, and submit to designers for production changes. 
  • Post electronic files on server, collect layouts, research missing information, including the procurement of digital photography. 
  • Work closely with appropriate departments/people if action needs to be taken to resolve issues. 
  • Make recommendations, monitor recurring issues, and implement procedures to correct. 
  • Verify that copy, pricing and versioning are accurate. 
  • Other duties as assigned. 

JOB REQUIREMENTS: 

  • Strong knowledge of Microsoft, Excel, and Adobe Acrobat 
  • Effective and efficient grammar and communication skills required to achieve goals 
  • Adaptability to perform effectively in varying environments with the ability to seamlessly handle disruptions and changing priorities to meet deadlines 
  • Tenacity to identify and solve workflow process problems, utilizing technology 
  • Take initiative to proactively attempt to influence objectives beyond what is expected 
  • Exceptional organizational skills required to multi-task and communicate efficiently 
  • Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance. 
  • Basic understanding of remote conductivity to communicate with Quad headquarters.  

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

APPLY HERE

eCommerce Content Specialist (open to REMOTE)

The eCommerce Content Specialist will be responsible for updating and maintaining product and brand content on Mybobs.com, while ensuring a seamless experience across channels through cohesive merchandising and messaging strategies. You will play a key role in maintaining managed content, supporting personalization efforts, and articulating the product and category story to drive engagement, conversion and an optimal user experience.

Reporting to the eCommerce Merchandising Manager, this specialist plays a critical role in the success of our fast-growing ecommerce channel, helping to drive sales, brand identity, customer satisfaction, and omnichannel goals.

You will focus on ensuring high quality results while meeting ambitious deadlines, leveraging understanding of cross-functional business objectives, data and market trends. The ideal candidate will thrive in a fast paced, multi-faceted and dynamic environment.

Job Responsibilities

Content Management

  • Play key role in tactical execution of content strategy on Mybobs.com
  • Write copy that embodies the brand, captures the product and category story and supports SEO efforts for product descriptions and special content
  • Maintain managed content areas on mybobs.com via eCommerce Content Management Systems (CMS)
  • Collaborate with eCommerce, Creative, UX and IT partners to ensure content management planning is consistent with project milestones and timelines
  • Maintain Store Listings and FAQs working closely with CX team to educate and empower the customer
  • Adherence to ADA guidelines for managed content areas
  • Support cross-functional product reviews strategy, serving as a key stakeholder and point person for maintaining and moderating product reviews within the platform
  • Utilize site analytics enabling data-driven decisions about product placement and presentation to drive conversion and AOV
  • Influence content creation and personalization efforts with data, analytics, competitive analysis and knowledge of best practices for a digital user experience for retail

Site Merchandising

  • Maintain and merchandise the online product catalog via data-entry directly in the eCommerce Content Management System
  • Optimize presentation of products and product information based on customer and competitive insights and strategic goals
  • Play a key role in growing the Direct Ship program

Continuous Improvement & Optimization

  • Optimize content management tactics and workflows to drive operational efficiencies
  • Perform competitive and industry research to understand consumer needs, emerging trends and best-in-class eCommerce content
  • Support special projects

UAT Collaboration

  • Support testing and implementation of system features and defect resolution

Training & Adoption

  • Collaborate with Marketing, Merchandising, IT, Customer Experience, Store Operations, Customer Care, and external vendor partners to drive a best-in-class ecommerce experience, sales, operational efficiencies, and other KPIs
  • Participate in education/training sessions for the Content Management System
  • Create and maintain procedural documentation and train fellow eCommerce Content Specialists

Qualifications

 

  • Expertise: 1+ years experience in eCommerce, online Merchandising, or Digital Content Creation, preferably in Home Furnishings industry 
  • Digital-first: Tech-savvy with curiosity and enthusiasm for digital and media trends
  • Driven: Ability to work under pressure, prioritize, meet tight deadlines and work independently (including remote work)
  • Copywriting: Excellent copywriting skills, with emphasis on creating product stories and product marketing
  • Multi-tasker:  Able to accommodate flexible work schedule during critical business periods
  • Bookworm: Minimum Bachelor’s Degree in eCommerce, Communications, Digital Content Creation, Merchandising, Marketing or equivalent field
  • Detail-oriented: Detail and results-oriented with a strong work ethic while having excellent organizational and communication skills
  • Achievement-focused: Energetic and highly productive with a positive attitude and passion for style, merchandising and ecommerce
  • Creative: Keen eye for style and design with ability to understand and employ best practices for user experience and interaction, content, website navigation and hierarchy
  • Tooled-up: Experience with eCommerce Content Management systems preferred; Bloomreach experience a plus; SAP Hybris PCM experience plus a working knowledge of SEO principles and basic HTML skills

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

APPLY HERE

Quality Assurance Specialist 

Job Type
Full-time
Description
With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.

Role and Responsibilities
Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation.
Provide structured and relevant feedback to our BSC Counselors.
Participate in case trainings and chats as well as monthly counselor training events.
Assess quality adherence criteria for QA audit forms per case for client customization.
Prepares for and actively participates in call calibration sessions when needed.
Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources.
Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines.
Is flexible in an environment by championing and embracing change or growth.

Requirements
Qualifications and Education Requirements
High School Diploma or equivalent
Active resident license to sell Life & Health Insurance, strongly preferred
2-3 years sales or customer service call center experience
Relevant call center QA or call monitoring or sales coaching experience
Work from home or call center experience
Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems
Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing.
Preferred Skills
Highly PC proficient, able to maneuver multiple devices, systems and screens
Attention to detail and quality-oriented
Multi-task oriented
Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
Ability to remain highly motivated while working independently in a fast-pace environment
Analytical thinker and problem solver
Excellent listening and interpersonal skills
Confident, approachable, and positive attitude
Excellent oral and written communication skills
Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
What We Offer
Work From Home with all necessary equipment provided
Competitive Pay
Personalized Coaching and Specialized Training and Development Opportunities
Rewards & Recognition for Stellar Performance
Opportunities for Advancement (Most of our promotions are internal)
An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture

Salary Description
$18-$20

APPLY HERE

Wildlife Technician

We Embrace New Adventures Daily

Meridian Wildlife Services provides innovative bird removal and management services for big-box retailers, supermarkets, and distribution centers. We specialize in safely capturing and removing birds from commercial spaces, and no two jobs are the same. The right candidate will love working in diverse environments and using creative thinking skills to get the job done. We offer a flexible schedule, a thorough hands-on training program and provide all gear and equipment (which easily fits in a standard size car) needed to be successful in this role.

Are you looking for a job with adventure and travel?

Meridian Wildlife Services is seeking a Part-Time Bird Removal Technician who loves
new experiences and hitting the road!

Do you want to do something different with a greater purpose?

Being a Meridian Bird Removal Technician is a great fit for firefighters, musicians, photographers, outdoor enthusiasts, and raving fans who support our core values with genuine enthusiasm!

Position Requirements:

Enjoys traveling, hitting the road, and embracing new adventures.
Loves helping customers.
Has a thirst for knowledge with an appreciation for wildlife and nature.
Thrives on independent work yet can work as part of a team.
Ability to adapt and overcome challenges with a commitment to capturing the bird every time.
While on the job you will: analyze, investigate, problem solve and get creative ensuring your captures are successful.
Position Summary:

Lives within 50 miles of Dayton, OH
A minimum of a three (3) full day schedule of stand-by availability each week, one weekend per month. Our top performing technicians adjust their schedules to have a full week of adventures/captures during our busy seasons.
Dispatched from your home.
Drive your personal vehicle to a job site with mileage reimbursement.
Willing to lodge, work overnight, and occasionally travel by air as needed.
Work in diverse settings ranging from small grocery stores to large distribution centers.
Investigate and help customers understand how to prevent future issues.
Basic Qualifications:

High School Diploma or GED
At least 18 years old.
Valid Driver’s License.
Insured & Reliable Vehicle
Mobile Smartphone
Job Functions:

Lift and carry up to 50 lbs.
Stand, walk and sit for prolonged periods of time.
Work exposed to outdoor elements.
Frequent bending, kneeling, and reaching.
Ability to climb ladders & scissor lifts.
Ability to see up close and at a distance.
Core Value Match:

Energetic curiosity about life and a humble “do better/be better” attitude.
Demonstrate our core values of: Eagerly Optimistic, Humbly Confident, Adapt and Overcome, Commitment to Capture, Be Above the Bar, and Help First.
Compensation:

$500 to $2000 per month is an average of what our technicians can make. This can be much higher based on where you live and your availability. *
Mileage reimbursement
Paid hotel rooms for jobs that require overnight
Rental cars as needed
Flights as needed
Per diem for out-of-town jobs
Benefits:

Preventative health coverage options are available with Free $0 Co-Pay Telehealth and Accident Insurance available.

For more detailed information, please visit our FAQ

*Compensation is subjective and is only an average of what our Bird Removal Technicians can make. There is no guarantee that any one person will receive any set amount of compensation during any period of time. Compensation is dependent on several variables, including but not limited to, seasonality, location, rank, bonuses attained, and off-the-job pay.

Meridian Bird Removal is an Equal Opportunity Employer. Meridian Bird Removal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, core values, merit, and business need

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Live Chat Representative

Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation

Responsibilities:

Responsibilities include but not limited to:

 • Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations 

• Managing multiple chat-based conversations in real time while providing timely responses 

• Following our lead journey process as applicable

 • Focusing on quantity: responding effectively to 100% of live chats

 • Focusing on quality: having meaningful conversations with prospective patients, answering their questions and

 • Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals

 • Assisting with PL efforts for other practice locations as needed 

• Providing accurate information to including starting prices or other approved information 

• Qualifying leads 

• Assisting in any sales-related administrative tasks as needed or as assigned

 • Other ad hoc projects and tasks as assigned


Skills Required:

Preferable Skills and Qualifications: 

• Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between) 

• Must be available for training from 9am-5pm local time

 • Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!)

 • At least 1 year of sales experience, preferably in inside sales and/or remote positions

 • Experience using a CRM tool, preferably Intercom or Salesforce

 • Typing speed of 60+ words per minute 

• Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses

 • Proficiency in Microsoft Office and Google Suite

 • Excellent verbal and written communication

 • Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations 

• Strong organizational and multitasking skills 

• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.

 • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

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Production Specialist – Temporary

Description

The Production Specialist will provide composition, layout, and graphic support to both our internal and offshore Production Teams. The successful candidate in this role will take an active part in the development, fulfillment, and maintenance of print and digital educational material, ensuring the timely delivery of high-quality products.


The impact you’ll have:

  • Work extensively with files in Adobe InDesign and Acrobat; own the fidelity of the InDesign files for assigned projects.
  • Work on illustrations and photos in Illustrator and Photoshop.
  • Update book files and create new pages, following supplied manuscript.
  • Ability to read, understand, and apply information from a Style Guide.
  • Ensure product’s adherence to all laws pertaining to copyrighted and public domain material usage and permissions, including but not limited to images, fonts, and texts.
  • Support metadata collection and file structure to meet content re-purposing goals.
  • Attend and participate in project meetings. Document and follow up on important actions and decisions from meetings.
  • Communicate regularly with supervisors, vendors, internal, and external teams in order to accomplish project goals and meet project deadlines.
  • Ensure projects adhere to best practices and all documentation is maintained appropriately.


Who we’re looking for:

  • Experience with Adobe products, including InDesign, Acrobat, Illustrator, and Photoshop.
  • Understanding of Editorial markup and how to implement.
  • Successful delivery of final products and project deliverables according to prioritized schedules.
  • Ability to manage multiple responsibilities across multiple projects.
  • Effective communication with coworkers, managers, other teams, and offshore Production vendor/partners.
  • Excellent time management and ability to multi-task; ability to work independently.
  • Demonstrated accuracy and attention to detail.

Benefits and Pay Range:

Pay Range – This role’s hourly range is between $27.00 – $32.00 per hour. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.

Benefits – Temporary and per-diem employees who average at least 30 hours of work per week within the Company’s look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time.

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Regional Admissions Specialist

Overview
The Utah State University Admissions Office seeks energetic student-oriented individuals to join our Recruitment Team. Regional Admissions Specialists are primarily responsible for recruitment efforts within an assigned territory. This position requires excellent interpersonal and organizational skills as the candidate will work with prospective students, parents, counselors, USU departments, and other constituents.

Recruitment at USU is a team effort. The successful candidate will be instrumental in recruiting targeted student populations, exploring/identifying potential growth markets, and building relationships among all USU campuses and colleges. The candidate must be a self-starter, work well both independently and in a team.

This is a part-time (maximum of 29 hours/week) position and allows for flexibility in the work schedule. While the preferred work location for this position is Oregon, Washington, California, Colorado, or the Washington D.C area, applicants from other states, outside of Utah, will also be considered.

Responsibilities
Territory Management

Build relationships with students, parents, high school counselors and administrators, USU community members, alumni, and other constituents.
Provide prospective students with information about Utah State University, assist them through the admissions and scholarship application process, and facilitate their enrollment.
Create a vision, identify potential growth areas, set goals, and track progress for assigned territory. Accountable for lead generation and conversion into enrollment.
Work with high school counselors and administrators to facilitate students’ college planning, admission, and enrollment.
Collaborate with USU community members (departments, faculty, staff, alumni) to develop programs and initiatives for student recruitment.
Recruitment Event Involvement

Initiate, plan, and facilitate territory recruitment events (e.g., High School Visits, Junior College Visits, High School College Fairs).
Participate in out-of-state recruitment events (e.g., Open Houses, Receptions, Counselor Conferences)
Recruitment Team Membership

Engage with the Recruitment Team, Admissions Office, and others to advance the organizational and university mission and vision.
Identify and implement existing and new recruitment programs and initiatives.
Attend and contribute to meetings and trainings (e.g., team meetings, recruitment training).
Identify and participate in professional development opportunities (e.g., trainings, conferences).
Support team members in their roles and responsibilities.
Qualifications
Minimum Qualifications:

Four years of related experience; OR an associate degree plus two years of related experience; OR a bachelor’s degree OR an equivalent combination of education and experience.
Preferred Qualifications:

One year of directly related experience in university admissions or recruitment.
Previous knowledge, relationship and experience with Utah State University
Strong customer service orientation, experience, and knowledge with the ability to apply those skills in creating positive relationships with others.
Ability to work with various audiences, including prospective students (traditional & post-traditional), parents, counselors, alumni, university community members, and other constituents.
Effective presentation and speaking skills, especially with presenting a positive message to groups and one-on-one.
Familiarity with Customer Relations Management Software (Recruit, Salesforce), Banner, and other university software systems.
Required Documents
Along with the online application, please attach:

Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
Document size may not exceed 10 MB.

Advertised Salary
Part-time Hourly – $15 minimum/ communication allowance and travel reimbursement
ADA
The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

College/Department Highlights
Admissions Office Mission Statement:

Our mission is to recruit, admit, and enroll students who are the best fit for Utah State University; to maintain the livelihood of the university through programs and services; and achieve annual enrollment goals by keeping the individual student as our focus. We delight in serving as the front door to Utah State University and setting the tone for the unique experience awaiting our future and returning students.

Our Goals:

Provide superior service and knowledgeable staff.
Help our customers feel welcome and direct their paths in every way.
Facilitate prospective students’ transition through timely and accurate information, personal advising, and Aggie pride.
Develop and maintain relationships with students, parents, counselors, campus personnel, and the community.
Secure the integrity of the University by providing equal opportunity and access for students, preserving fair requirements, and making just decisions.
Encourage campus involvement in recruitment activities and coordinate the overall enrollment strategies for new students.
Educate our audiences regarding the University’s mission and the benefits of an Aggie experience.
Support and strengthen all efforts to promote and market Utah State University.
Adhere to and carry the goals of University leadership.
Keep the best interests, learning, and development of our students central to all we do.
University Highlights
Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at [email protected].

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

*updated 05/2023

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