Job Description
PAYMENT CORRECTION SPECIALIST
Pay: $15.00/hour
Schedule: Monday – Friday 6 am – 3 pm OR 7 am – 4 pm OR 8 am – 5 pm or 9 am – 6 pm
Location: REMOTE
Overview
The Payment Correction Specialist will closely monitor payment errors and exceptions that clear Conservice’s bank and credit card accounts. This includes making sure payments are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for with utility providers. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.
Responsibilities
- Find and fix errors on account numbers and reference numbers within company software
- Work with utility providers to solve any issues regarding payments made on accounts
- Most time spent clearing payments, fixing double payments, and addressing outstanding payments
- Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
- Research bank transactions with minimal information to piece together which accounts payment was made to and for which client
- Other duties as assigned
Preferred Skills
- Capacity to recognize numerical discrepancies contained within data
- Intermediate experience in Microsoft Excel, Microsoft Outlook, and Google Drive
- Familiarity with internet browsing and provider website navigation
- Capability to quickly learn and adapt to new computer software
- Ability to organize and prioritize workload so the most important tasks are completed first
- Skill in clearly communicating both verbally and in writing using a variety of methods