Incident Response Analyst

by Kay Tay | Jul 11, 2023 | Uncategorized

***The location for this position is virtual/remote***

This is your chance to be a part of an in-house Technology team that’s creating cutting-edge technologies revolutionizing the hospitality industry around the world! As an Incident Response Analyst (internal title: Lead Cyber Security Analyst), you will bring your technical skills to a hospitality company with an award-winning culture. On the Cyber Incident Response team reporting to Senior Director of Cyber Security, you will support projects including responding to information security incidents across the global enterprise, using the information security policies, standards, guidelines, and industry best practices to remediate the incident and restore normal business operations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like: 

• Ensure timely response and resolution to anomalous activity, hacking, and security incidents/threats in a matrixed and outsourced environment.
• Perform root-cause analysis of incidents, including Correlating multiple data sources, analyzing the facts, determining the best remediation strategy, and remediating until the incident is contained and resolved.
• Maintain information security controls so Hilton can operate efficiently, effectively, and in compliance.
• Perform forensic investigations on live, dead, and virtualized systems in the office, data center, and cloud environments

How you will collaborate with others:

• Provide guidance and technical leadership in information security incidents to Information Technology teams by referencing and enforcing standard methodologies.
• Collaborate with business partners, key collaborators, and internal groups to formulate technical response strategies to address information security incidents.

What projects you will take ownership of:

• Enhance Hilton’s information security incident response program, including the life cycle of an information security incident from pre-incident preparation to the final incident report.
• Provide technical guidance for the detection and remediation strategies of information security incidents across the enterprise.

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional experience in Technology or a related field
• Three (3) of work experience in Cyber Incident Response
• Solid grasp of network fundamentals, including port, services, IP ranges, etc.
• In-depth operating system experience with supported versions of Windows (including 10, 11 workstation; 2012, 2016, 2019, 2022 server), and Linux (including RedHat, CentOS, and Debian)
• Experience with Splunk or equivalent SEIM and log analysis tools for OS, firewall, IPS/IDS, web content filters, and applications (Mail, Web, Database, etc)
• Malware analysis and reverse engineering experience, including malware remediation

It would be useful if you have:

• BA/BS in Information Technology, Computer Science, Computer Engineering, or equivalent work experience
• Three to five (3-5) years of specialized experience including detecting and investigating anomalies, containing and remediating identified incidents, securely gathering malware samples and sending to anti-virus companies, writing up information security incident reports for executive review, and performing computer forensic investigations and investigation report writing
• Live system memory analysis (including Volatility, Redline, etc.)
• Scripting (including Powershell, Wscript, Python, etc.)
• In-depth application experience in investigating Apache, IIS, SQL, Oracle, WebLogic, Tomcat, etc.
• Experience with Unix (AIX)

APPLY HERE

Client Operations Technical Coordinator

by Kay Tay | Jul 11, 2023 | Uncategorized

LetsGetChecked is a leading at-home health testing company, with a platform that allows consumers to discover and access personalized health information conveniently, confidentially and accurately. We empower people to take an active role in their health to live longer, happier lives. LetsGetChecked was founded in 2015 and has corporate offices located in New York City and Dublin.

Client Operations Technical Coordinator

In this role, you will work closely with the Client Operations Engineer to support the configuration and management of client programs across multiple systems. Your primary responsibilities will include assisting with client file ingestion, performing audits and quality checks, and providing general support for client configuration activities.

Responsibilities:

• Assist with client file ingestion, ensuring accurate and timely transfer of client data. Perform audits and quality checks to verify the integrity and completeness of client configurations.
• Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup.
• Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams. 
• Maintain up-to-date records and documentation related to client configurations and program changes.
• Monitor and track client configuration requests, ensuring timely and accurate completion.
• Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary.

What we’re looking for…

• Bachelor’s degree in a relevant field or equivalent experience.
• Strong attention to detail and ability to work with complex data sets.
• Excellent organizational and time management skills. Proficient in using various software applications and tools used at LetsGetChecked
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Prior experience in client operations, configuration management, or a similar role is preferred.
• Knowledge of healthcare industry regulations and compliance standards is a plus.

The base salary range for this role is $70,000 – $80,000

Benefits: 

Alongside base salary we offer a range of benefits including: 

• Health insurance and an Employee Assistance Programme 
• 401k
• Annual Compensation Reviews 
• 15 days paid time off and 3 paid volunteer days per year
• Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
• A referral bonus programme to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career within the company.  
• Maternity, Paternity, Parental and Wedding leave.

Why LetsGetChecked?

Together we have a common goal to help people live longer, happier lives.

We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning & Development through our partner Udemy.

APPLY HERE

Manager, Social Media

by Kay Tay | Jul 11, 2023 | Uncategorized

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary:

Real Chemistry is looking for a Manager, Social Media join our growing team!

This role can be remote in the US or in any of our US offices, including New York City, Boston, or Philadelphia.

What you’ll do:

• Master all things social media: Twitter, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You will have in-depth knowledge of today’s top social platforms.
• Develop Paid Strategy: Counsel clients on best practices incorporating paid social into an overall social strategy. Display knowledge of the functionality, strategies behind social media driven campaigns and best practices of all major social platforms including Facebook/Instagram, Twitter, LinkedIn, etc. 
• Sharpen your creative skills: You will write compelling, engaging and fresh social media content as well as work with creative teams, including designers and copy writers, to develop outstanding content for our clients, customized for social platforms and ad units.
• Collaborative cross-functionally: Act as day-to-day social media lead across multiple healthcare accounts, but part of an integrated team of account, paid social, earned and digital media colleagues. Advise the execution of social media tactics including content development and distribution, paid promotions and results reporting.
• Thrive in an environment that requires constant learning and innovation: Cultivate and maintain in-depth knowledge and understanding of social media trends and platforms to guide account teams and help Real Chemistry continue to be a leader in the space. 

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• 2-4 years of experience in social media, ideally in a regulated industry (such as biotech or pharmaceutical or financial) 
• College degree (BA or equivalent) 
• Shown proficiency in social media, both personally and professionally 
• Understanding of how paid promotion works on the main social media platforms: Facebook/Instagram, Twitter, LinkedIn. Experience with social media ad technologies is a plus 
• Highly organized, mindful of deadlines with the ability to multi-task and work under limited supervision 
• Experience collaborating effectively internally and externally as part of an integrated team 
• Diligent, well-organized professional who performs with a sense of urgency, and stays on schedule and on budget 
• Outstanding written and oral communications and presentations skills 
• Advanced knowledge in Microsoft Office, particularly PowerPoint 
• Agency experience in a client-facing role preferred 
• Understanding of the FDA regulations guiding social media efforts for biotech and pharma clients preferred

Pay Range: 70,000-85,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester

APPLY HERE

Financial Analyst

by Kay Tay | Jul 11, 2023 | Uncategorized

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”.

​​About the Role:

Hims & Hers is looking to hire a Financial Analyst to join our finance organization. This role will be reporting to the Sr. Marketing Finance Manager and is remote-based. As a Financial Analyst, you will own and be responsible for category P&L management, financial planning, strategic finance, systems, decision support, and analysis for category-level revenue, marketing, and unit economics.

You Will:

• Deliver analyses that determine marketing spending, and capital allocation decisions, and ultimately drive future growth
• Partner with cross-functional teams to set, manage, and optimize pricing across business lines
• Build, maintain, and fully own the revenue and contribution margin forecasts for multiple business lines
• Own LTV models and be the subject matter expert of the unit economics of your responsible business lines. Guide leadership’s understanding and decision-making for the business
• Create models and reporting that distill complex information into actionable business insights
• Define KPIs and build and automate reporting around them
• Assist with developing P&Ls for new products and determining their financial feasibility
• Act as a trusted advisor to business leaders on cross-functional teams. You will develop and present your business leaders with the most current information, analysis, and insights to help them understand their short and long-term financial position
• Perform ad-hoc projects, financial analyses, and presentations for executive management and the Board of Directors
• Participate in the preparation and review of annual, quarterly, and monthly budgets

You Have:

• B.S. in Finance or Accounting, or equivalent experience
• 2+ years of experience in an FP&A or an investment, banking, and/or consulting role
• Experience in healthcare/consumer banking group or at a high growth start-up/company preferred but not required
• Experience with online subscription businesses and lifetime value concepts is a plus
• Experience in Excel and love the challenge of bringing structure to complex unstructured problems
• Strategic thinker who is intellectually curious
• Execute requests into finished deliverables with minimal direction required
• Highly organized and detail-oriented, with the ability to multitask 
• An agile self-starter who thrives in an ever-changing work environment
• The ability to manipulate large datasets is a must. Prior Sequel experience is a plu

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.  

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying! 

An estimate of the current salary range for US-based employees is

$75,000—$125,000 USD

APPLY HERE

Copywriter I

by Kay Tay | Jul 11, 2023 | Uncategorized

We’re seeking a creative and collaborative entry-level copywriter who’s excited to learn and take on a wide variety of projects in support of our mission and impact.

In this role, you’ll be part of a small creative team that helps communicate initiatives, ideas, and stories through our public television series, brand marketing and social media campaigns, workforce tools and resources, educational programs, and more. 

This is an entry-level role, and you’ll have room to learn, so the most important thing you can possess is a good foundation in writing and communicating ideas. We’re especially looking for someone with an ability to keep a key audience in mind and speak directly to them in a friendly, relatable, and clear way. 

Here are some other things we’re looking for: You love thinking about how to communicate ideas and tell stories; you’re detail-oriented and have some proofreading skills; you have an interest in education and social issues that impact life and career outcomes; you’re proactive, solutions-oriented, and a great collaborator and communicator. 

That last one is especially important because, on the copy team, we collaborate with almost every department in the organization—film and production, marketing, partnership development, impact measurement, education, product and UX, and more. That means you’ll get to work on many different kinds of projects, dive deep into a variety of ideas and topics, and work closely with a good portion of the wonderful, mission-driven folks across the company. 

The flip side of that: We’re often doing something new, so adaptability, curiosity, and the ability to understand and focus on the core mission are key.

This position is open for either fully remote or hybrid in our office in Costa Mesa, CA. 

Who we are: Roadtrip Nation is a nonprofit career exploration organization that empowers people to define their own roads in life. We’re one part media company and one part education organization. What that means in practice is that we create humanizing career stories and content that power our career resources, educational programs, and tools to support people in building confidence and finding their path forward.

Our award-winning documentary series on public television has been on the air for more than 20 years, covering topics like careers in public service, finding your path after incarceration, women in STEM, and much more. And we wrote a best-selling career guide based on the advice we’ve heard over the last two decades.

We create our primary impact through partnerships with leading social impact organizations and other mission-driven organizations who support this storytelling work on public television and connect our learner-driven career exploration programs and tools to people striving to find their paths in life.

What does this position entail? In this role, you’ll work on the copy team to ideate, write, and edit written content across a variety of platforms and mediums—from videos to websites to educational materials.

What we’re looking for: A great writer who’s creative, detail-oriented, adaptable, and engaged—and feels excited by the idea of learning and working on a range of different kinds of projects and topics. 

A typical week in this role might include

• Collaborating with directors and editors on our post-production team to create onscreen copy and credits for our public television series
• Brainstorming social ads and campaigns with the marketing team
• Researching relevant topics and issues to inform creative briefs and new projects
• Working with producers to create our applications and promotional materials for upcoming documentary projects
• General editing and proofreading
• Brainstorming names for a new series or product
• Writing website copy for our documentary series and workforce projects
• Writing for our blog or newsletter
• Scripting videos for YouTube, or a lesson video, or a marketing video
• Helping to create materials for our educational programs, lessons, and tools

$45,000 – $55,000 a year

APPLY HERE

Content Writer at Birdeye

by Kay Tay | Jul 11, 2023 | Uncategorized

Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real-time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Birdeye is the leading all-in-one platform trusted by over 100,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR.

What You’ll Do

We are seeking a talented Content Writer to join our team. The ideal candidate should have experience writing high-quality content for B2B SaaS companies. The candidate will be responsible for creating compelling and informative content tailored to our target audience’s needs. The candidate should have a strong understanding of SEO fundamentals and experience optimizing their content for searchability on search engines. The candidate will also be responsible for editing and proofreading content created by other writers. Experience working with freelance writers will be an asset.

• Create high-quality and engaging content for B2B SaaS companies, including blogs, whitepapers, case studies, eBooks, and more.
• Edit and proofread content created by other writers to ensure it meets the company high standards for quality, tone, and style.
• Research to ensure all content is informative and accurate and stays up-to-date with industry trends and best practices.
• Develop a deep understanding of the target audience and create content that speaks directly to their needs and pain points.
• Optimize content for searchability on search engines using SEO best practices.
• Collaborate with internal teams, including the marketing team, to create content that aligns with the company’s overall strategy and messaging.
• Manage and prioritize multiple projects simultaneously, ensuring that all deadlines are

Requirements

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• At least 3-4 years of experience writing content for B2B SaaS companies.
• Strong writing, editing, and proofreading skills, with the ability to create engaging and informative content that resonates with the target audience.
• Strong understanding of SEO best practices and the ability to optimize content for searchability on search engines.
• Excellent research skills, with the ability to conduct thorough research on a wide range of topics.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Ability to work collaboratively with internal teams and external partners.
• Familiarity with content management systems (CMS) such as WordPress.
• Excellent communication and interpersonal skills.

Benefits

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and, most importantly, our customers. Our quality is world-class. We deliver what we commit to, roll our sleeves, and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

If you are a talented Content Writer passionate about writing high-quality content that engages and informs readers, we encourage you to apply for this exciting opportunity.

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups – network with like minded “Birds”
• Abundant opportunities that come with a dynamic and fast-growing organization!

APPLY HERE

Content Creator, Social Media

by Kay Tay | Jul 11, 2023 | Uncategorized

Finding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!

Your Role:

This role will report to our Creative Strategist and will be responsible for supporting the social brand and community development for Vital Farms.

Our ideal candidate is a creative self-starter who is excited by the next social trend, whether that’s a filter on TikTok, a phrase in Instagram captions, a trending hashtag on Twitter, and more, but is also able to focus on driving brand loyalty and growing our community on social instead of pursuing the next flashy thing.

We’re looking for someone driven to vastly expand our social media presence by setting a savvy content strategy and then executing on it. We want a social photographer and videographer who can write and shoot attention-grabbing posts, as well as curate content to highlight our Vital Farms community and impact the brand and our community is having in the world.

What You’ll Do:

• Create, edit, and execute content (photo, video, copy, and graphics) for all social platforms (Instagram, Stories, Reels, IGTV, Threads, TikTok, Facebook, Twitter, YouTube, Pinterest, LinkedIn) daily.
• Understand Brand tone of voice and write social media copy that builds engagement and community.
• Proficiency with video capturing & editing.
• Monitor and curate UGC to be featured across all platforms (both in digital ecommerce, social, and in print).
• Collaborate with the Content team to create a broad library of social and video content
• Support some content creation on the Vital Farms Blog (copy, photo, graphics, and more, when needed).
• Project management.
• Create actionable plans to both grow and maintain followers on social platforms.
• Partner with communications team and brand team to create campaigns across owned channels around major holidays or product launches (easter, earth day, farmers’ day, Thanksgiving, Christmas etc.).
• Evaluate and optimize owned channel performance through analytics gathered by dash hudson, sprout social and google analytics.
• Work with agency partner to execute and manage paid strategy.
• Manage outside partners/contractors for photography, videography and copy needs – create shot lists, schedule shoots, allocate budget appropriately and map out needs for content that will spur growth on owned channels.

What You Bring to the Table:

• 1- 5 years of Relevant Experience 
• A breadth of knowledge of the social platforms, their nuances, and an adaptable spirit of testing and learning (Stories, IGTV, Reels, Live), Facebook (Live, Stories), YouTube, TikTok, Twitter, Pinterest, and LinkedIn
• Familiarity and proficiency with the Adobe Creative Suite with an emphasis on Photoshop, Lightroom, and Premiere Pro
• An adaptable spirit of testing and learning
• Strong work ethic and team-player approach is a must
• Natural curiosity and willingness to learn, as it pertains to Social Media
• Be reliable, honest, and trustworthy
• Excellent photo and video skills
• Excellent written and verbal skills
• Must be well organized, flexible, and able to work under pressure
• Excellent Organizational Skills
• Strong communication skills
• Trend forecasting / cool-hunting to stay on top of latest social trends

What’s in it for You:

• Be part of a movement to bring ethically produced food to the table
• Work in a Mission-focused environment alongside passionate colleagues
• Competitive pay and benefits
• Companywide bonus program
• Generous retirement contributions
• Free eggs, butter, and ghee, along with friends and family discounts
• Fun team SWAG
• Learning and Development team dedicated to your growth

Who We Are:

Vital Farms is a Certified B Corp that sources and markets delicious, high-quality, ethically-sourced egg and dairy products nationwide. We started on a single family-farm in Austin, TX in 2007, with 20 Rhode Island hens and a drive to raise the standards in sustainable agriculture. Today, Vital Farms is THE leading producer of pasture-raised eggs, partnering with more than 275 family farms, and selling into over 18,000 grocery stores around the country. We believe that a healthy bottom line is the result of healthy business practices, and we care deeply about supporting all our stakeholders. This includes our crew, our consumers, our retailers, and of course our happy hens and contented cows. In short, we exist to improve the lives of people, animals, and our planet through food.

APPLY HERE

Billing Associate / Assistant

by Kay Tay | Jul 11, 2023 | Uncategorized

BASIC QUALIFICATIONS

High School Diploma or equivalent is required plus a minimum of 2 years of relevant experience. Associates or Bachelor’s degree in Accounting, Finance or Business equivalent strongly preferred.  Due to the nature of work performed at our facilities, US citizenship is required.

RESPONSIBILITIES FOR THIS POSITION

General Dynamics Mission Systems has an immediate opening for a Billing Associate / Assistant. The position provides an opportunity to enhance the performance and profitability of an organization that supports some of our nation’s fundamental defense services.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

REPRESENTATIVE DUTIES AND TASKS:

Follow all Billing Policies, Procedures and Guidelines to ensure successful internal/external audits
Maintain comprehensive, accurate and organized records
Create Billing Folders and/or expansion folders, label files appropriately, generate new project set up forms, billing summaries, etc.
Create and maintain the department calendar, schedule monthly meetings, etc.
Filling, file room maintenance, off-site storage maintenance
Run standard daily, weekly and monthly reports
Scanning, mailing, FedEx shipping and other administrative type functions as deemed necessary
Send weekly emails regarding auto-billed invoices <$1k
Financial System data entry, administration
Developement and Administration of department SharePoint websites (must have considerable SharePoint knowledge)
Monitor contract closeout mailbox and log form submissions
Assist with pre-closeout activities and accounts receivable monitoring/tracking as assigned by management

Assist with closeout activities as assigned by management

Adhoc assignments as needed, assigned by management

KNOWLEDGE SKILLS AND ABILITIES:

Strong experience with MS Excel & Powerpoint is required, as well as exp with MS Office suite of tools
Excellent organization and time management skills
Detail oriented with an interest in accounting or finance

Excellent communication skills both written and verbal

Excellent analytical and problem solving skills

Ability to multi-task and manage multiple priorities

Ability to collaborate with others effectively

Basic knowledge of accounting processes and practices

PREFERRED DEGREE TYPES AND EXPERIENCE:

High School Diploma or equivalent is required plus a minimum of 2 years of relevant experience. Associates or Bachelor’s degree in Accounting, Finance or Business equivalent strongly preferred.

Target salary range: USD $23.00/Hr. – USD $25.17/Hr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary.

COMPANY OVERVIEW

At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world’s most advanced defense platforms even smarter. Our engineers redefine what’s possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.

We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.

We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit https://gdmissionsystems.com/careers/why-work-for-us/benefits

APPLY HERE

Email Marketing Manager

by Kay Tay | Jul 11, 2023 | Uncategorized

As the Manager of email marketing, you are passionate about driving business performance through creative customer communication and storytelling. You understand the customer journey, how to identify customer needs, and what touchpoints need to exist to reduce friction in that journey. You understand that the people in our CRM are the most valuable people in our marketing/sales funnel and you’re excited by the opportunity of turning them into customers. Onboarding them well and making sure they have a great experience is critical. You’re great at distilling communication to make things clear and engaging for customers to provide value and drive conversion rates. You understand creatives and you’re able to connect with them. You strive for excellence and consistently find ways to increase conversion rates, click-through rates, and customer engagement. You aren’t afraid to take risks and shake up the status quo.

Core Duties and Responsibilities

• Manage email marketing plan and calendar for each of the FM brands.
• Execute marketing email sends for each of the FM brands.
• Report on performance and revenue attributed to email campaigns.
• Plan and execute email automation/workflows within the customer journey.
• Regularly audit automation and workflows to ensure quality and return on investment, updating and adjusting them when necessary.
• Collaborate with Sales on ABM plans to expand business within organizations.
• Create and implement an onboarding program for SQLs to increase Sales requests.
• Collaborate with the Sales and Client Services team to identify and remove points of friction in the customer life cycle through email marketing and communication efforts.
• Optimize account onboarding and customer journey to maximize lead conversion rate.
• Leverage the contacts in each brand’s CRM to increase revenue, Enterprise requests, and cross-selling opportunities.

Job requirements

Experience and Skills

• 3+ years of experience in email marketing for brands
• 3+ years of experience with CRMs, email automation, and customer workflows
• Bachelor’s degree in Marketing, Communications, or a related field

A Great Candidate Will Have

• Demonstrated creative and critical thinking skills
• Strong work ethic, with the ability to deliver solid work on tight schedules
• Ease in giving and receiving feedback
• Desire to work in a team-centered, collaborative environment
• High professional standards – strong motivation for individual and organizational success
• Passion to be results-oriented and process driven

APPLY HERE

Ipsos I-Say Panel

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Share your opinion with i-Say and earn rewards. We’re an online survey rewards community with millions of members, celebrating the power of your voice!

APPLY HERE

DAILY GOODY BOX!!!!

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Get Your Free Goodie Box. It’s more than just Free Samples! Daily Goodie Box will send you a box of free goodies and all you have to do is let them know what you think. Shipping is Free. No credit card required EVER

APPLY HERE

Product Review Jobs

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

We are hiring for paid product testers! Work from home, earn some extra income, and test our new products before they hit the shelves. Earn up to $500 per week.

APPLY HERE

Product Report Card

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Be a thought leader. Influence products and service decisions by sharing your opinion.

Actual User Testimonial on TrustPilot: “I absolutely love this website. I have been taking surveys and earning money through this company for about six months or so and I’m so glad that I did. So far I have cashed out $50 in Amazon gift cards and they send me the gift card via email within three days. I also get awesome opportunities to participate in product testing, in community groups and sometimes over the phone or webcam studies. I receive at least two emails, or more, on a daily basis from this company, inviting me to participate in the studies. I highly recommend this to those who are determined.”

APPLY HERE

“Virgo” Remote Audio Collection Project – United States

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job description

DataForce by TransPerfect is currently looking for contributors located in the United States to participate in our project Virgo Audio Collection.

Our team will welcome you to record a series of audios to improve speech recognition technology. Have you ever noticed how your virtual assistant does not always understand you or cuts you off? Come help us record short audios and together improve speech recognition. Devices and fun will be provided onsite!

Compensation; 

Providing that your recordings match the project requirements, you will earn:
– $115 if you complete the project with both AirPods and a wired headset (with boom mic)
– $75 if you complete the study with only AirPods OR only a wired headset (with boom mic)
Our available payment methods are PayPal, Gift Card and Wire Transfer.

How long does it take?

-The project duration is up to 3.5 hours if you complete the recordings with both AirPods and wired headset (with boom mic)
–The project duration is up to 2.5 hours if you complete the recordings with only AirPods OR only wired headset (with boom mic)

Job requirements

To participate you should meet the following qualifying criteria
– Be a resident of the United States (except California, Washington, Texas or Illinois residents)
– Be 18 years or older
-Be a native English US speaker (different accent backgrounds are required)
– Own or have access to an iPhone 12 model or later
– Own or have access to any model of AirPods and/or wired headset with boom mic
– In case you participate in the project with a wired headset, own or have access to a Lightning to 3.5 mm Headphone Jack adaptor to connect the headset to the iPhone
–Pass an initial screening test to determine accent and verify that your recordings meet audio quality standards before you are able to participate.

APPLY HERE

Online Data Rater – US

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job description

Work Location: US, remote 

Work Schedule: 10-20 hours per week

Engagement Model: Part-time, freelance, online, work-from-home

Project Duration: Continuous

Language(s) Needed: Idiomatic fluency in English

DataForce by TransPerfect is looking for remote freelance English Online Data Raters to join our team in the US.

Role Summary

As an Online Data Rater you would perform the following: review, evaluate and report on the accuracy of online search queries. This data will be used to develop and improve online search results. 

You will not have a set schedule; we ask that you work 10-20 hours each week. You will be able to decide what works best for you, in some cases hours worked could vary each week, based on your availability. 

In order to qualify for this role, you will need to carefully review the provided project guidelines. To ensure your understanding, you will then need to pass a test.

Job requirements

Role Requirements

• Ability to meet given targets
• Ability to understand feedback and adjust accordingly
• Must be legally eligible to work in the US
• Must be 18 years of age or older
• Idiomatic fluency in English
• Must be located in the US
• Must have lived in the US for the past 5 consecutive years
• Reliable computer and internet connection
• Reliable anti-virus software

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

APPLY HERE

Data Entry

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

About the Data Entry Clerk position

We are looking for a skilled Data Entry Clerk who will be tasked with input of information into our digital systems. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

We expect you to be computer-savvy and a fast typist with a keen eye for detail. Good understanding of data confidentiality principles is compulsory.

Data Entry Clerk responsibilities are:

Type in data provided directly from customers

Move data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

Prepare spreadsheets with large numbers of figures without mistakes

Perform verification of data by comparing it to source documents

Review and update existing data

Collect data from the database or electronic files as requested

Organize system backups on a regular basis to ensure data preservation

Manage paperwork after entering data to ensure it is not lost

Data Entry Clerk requirements are:

2+ years’ experience of working on a Data Entry Clerk position

Good practical experience with word processing tools and spreadsheets such as MS Office Word, Excel and so on

Good knowledge of office equipment and computer hardware and peripheral devices

Basic knowledge of touch typing system and database management tools

Fast typing skills with close attention to detail

Good command of English both oral and written and customer service skills

High school degree or equivalent

APPLY HERE

Contact Center Specialist – Quality Assurance

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Company Overview

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Covid-19 Hiring Update: As a company, we’ve transitioned to a work-from-home model and will continue to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Job Category

Modernize Home Services is seeking a highly motivated and detail-oriented Contact Center Specialist – Quality Assurance  to join our team on a part-time basis to support our contact center’s mission of delivering exceptional client and homeowner satisfaction. In this role, you will play a crucial part in ensuring compliance continuity across all modes of communication, while also evaluating and documenting customer interactions. We are looking for someone with excellent active listening skills, strong attention to detail, and a sense of urgency to improve our operational efficiency. This position is part-time and will offer 23-29.5 hours weekly.

Responsibilities

• Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
• Conduct audits to generate findings and recommendations, along with timelines for corrective actions, to address any identified deficiencies.
• Process compliance requests and ensure accurate and up-to-date documentation revisions.
• Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
• Create, modify, and maintain documentation to track scripting and process changes, ensuring compliance and consistency.
• Provide valuable feedback to management to drive quality and operational improvements within the contact center.
• Efficiently manage and prioritize daily tasks based on business needs and goals.

Requirements

• High school diploma or equivalent.
• At least 6 months of previous experience in customer service and contact center roles.
• Proficiency in understanding, interpreting, and manipulating data for reporting purposes.
• Experience with Five9 is highly preferred.
• Familiarity with Jira and Confluence is a plus.
• Knowledge of Customer Relationship Management (CRM) systems is beneficial.

The expected hourly range for this position is $17/hr to $25/hr. This hourly range is an estimate, and the actual hourly rate may vary based on the Company’s compensation practices. The hourly rate may be adjusted based on applicant’s geographic location. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits.

#LI-REMOTE

APPLY HERE

Earn extra cash online

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

ySense is a global online community with multiple earning options. Join now and start earning with paid online surveys, cash offers and more!

APPLY HERE

Sephora Chat WAH CSR

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job Details

Description

Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Math Copy Editor (Freelance)

by Kay Tay | Jul 10, 2023 | Uncategorized

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a copy editor to join our math content team. In this role, you will review the newest additions to our math curriculum to ensure the highest writing quality and collaborate with curriculum designers and writers on revisions. 

This is a 1099 consulting role. 

WHAT YOU’LL BE DOING

• Review math word problems and make suggestions to improve concision, clarity, flow, student engagement, and overall quality
• Proofread for spelling and grammatical errors 
• Collaborate with math curriculum designers to meet project deadlines
• Understand and apply IXL’s writing style guide and the Chicago Manual of Style

WHAT WE’RE LOOKING FOR

• Prior copy editing experience required
• Exceptional attention to detail
• Ability to communicate clearly and professionally

The pay rate range for this freelance position is $35 to $38 per hour.

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL’s comprehensive curriculum and insightful analytics help more than 900,000 teachers deliver personalized instruction, and empower over 14 million students to achieve new learning milestones every day.

APPLY HERE

Content Editor

by Kay Tay | Jul 10, 2023 | Uncategorized

We are seeking a skilled technical editor for one of our large Seattle-area tech clients who can fluently write documentation components for technical customers and developer audiences. In this role you will support the increase and growth of a product-centric team’s API onboarding needs which come via pull request (PR) through GitHub. You will interface with internal customer teams submitting documentation for review, and with external developers using the documentation.

If you are the right fit, you are comfortable distilling key information and speaking to technical audiences. You ideally have some knowledge of programming documentation principles, and some understanding of APIs, GitHub, and other developer tools. You have a keen attention to detail, a deep passion for technology, and can quickly and seamlessly pivot between projects depending on the needs of the collective team.

This is a full-time, remote, contract engagement through June 2024, with the potential to extend up to 18 months. We’ll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full time contractors: http://steyer.net/benefits.

Required:
– 4+ years of experience as a technical writer, preferably including developer audiences
– Solid experience with GitHub and PRs
– Confidence in collaborating with technical stakeholders
– Some knowledge of APIs and programming languages

APPLY HERE

Web Specialist Remote

by Kay Tay | Jul 10, 2023 | Uncategorized

AdventHealth Corporate

All the benefits and perks you need for you and your family:

·    Benefits from Day One

·    Career Development

·    Whole Person Wellbeing Resources

·    Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Monday-Friday

Job Location: Remote; Need to be able to go onsite for training, if needed

The role you’ll contribute:

 The Web Specialist ensures development, implementation, and quality assurance of the organization’s website presence.  They will help with the ongoing maintenance of our various websites, working closely with the digital marketing and development teams, ensuring our website and marketing efforts are optimized, functional, and configured for search engines, communicating updates and statuses to our internal clients.

 The value you’ll bring to the team:

Implement the strategic vision of the Executive Director of Digital Strategy and Director of Web Marketing Strategy as it ties into our corporate website and digital marketing landing pages.

·Contribute to web best practices and help ensure the organizational website meet HTML standards.

·Collaborate with the Director of Web Marketing Strategy to support implementation, analysis, and optimization of marketing website landing pages and related digital assets.

·Deliver optimal website design, functionality and search engine optimization on our web pages through leveraging reports and input from the design, content, and analytics teams.

·Conduct analysis, website audits, competitive assessments, browser compliance, mobile responsiveness, and user testing.

·Review and leverage automated scripts and crawlers to maintain the freshness, integrity and quality of the website and related digital assets.

·Collaborate with website staff, cross-functional teams and partners/vendors to maintain alignment of organizational website content and assets.

·Communicate the status of website updates on a daily basis.

·Coordinate documentation, education, and enforcement of the website management and compliance processes and standards.

·Ensure compliance on image and content credit and use rights for all corporate websites and landing pages.

·Recommend updates to content and page modifications to increase website traffic and ensure the website ranks and converts.

·Create project management timelines for website content projects that relate to new sections on the site or involve consolidating / migrating existing content on our various web pages and marketing landing pages.Qualifications

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

·     Associates Degrees 

·     1+ years of experience relating to web content management systems and projects management.

EDUCATION AND EXPERIENCE PREFERRED:

·           Experience with utilizing CMS system(s)

KNOWLEDGE AND SKILLS PREFERRED:

·           In-depth understanding of SEO and web metrics

·           Proficiency with advanced HTML, Web editors, and graphics editors

KNOWLEDGE AND SKILLS REQUIRED:

·Experience and advanced proficiency with MS Office, data sets, CRM/PRM systems, content management systems, browser applications, Search Engine Optimization (SEO), social media, mobile and web analytics tools.

·Ability to manage and set client expectations throughout digital asset lifecycles to ensure consistency and quality in deliverables.

·Proven ability to successfully manage concurrent projects, work in a fast-paced and complex environment, execute large projects, and work under multiple and competing deadlines.

·Strong attention to detail for managing quality assurance, usability/user experience, and performance testing, and final approval across all verticals.

·Excellent customer services skills, and the ability to build rapport and relationships across administrators, team members, physicians, customers/patients, vendors and the community.

APPLY HERE

Temp Social Media Content Creator

by Kay Tay | Jul 10, 2023 | Uncategorized

Paula’s Choice Skincare is a multinational beauty brand that is 27 years strong!  Our vision is to empower and enable people around the world with highly effective products and in-depth knowledge to make the best choices for their skin.  We question ingredients, follow the facts and stand up for the customer, because we’re in this journey together.

Paula’s Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree.  If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you.

What we offer you*: 

• A robust benefits package including health, vision, dental, retirement and more 
• Flexible spending account, Employee assistance program 
• Fitness perks, meditation app membership, and more 
• Product samples and discounts 
• Generous PTO 
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)

*Please note these benefits are only available to full-time Paula’s Choice employees. 

How you’ll have an impact at Paula’s Choice*   

How you’ll have an impact at Paula’s Choice:   The Social Media Content Creator will be responsible for producing social video content that engages our community & contributes to growing brand awareness on relevant social channels. 

Responsibilities: 

• Develop & produce trending, product focused video content for social channels. 
• Occasional on-camera work, showcasing product or producing specific trend content. 
• Provide copy for social captions & on-video text. 
• Collaborate with broader social team on content creation for organic channel, product launches & campaigns

What you’ll bring to the table: 

• Bachelor’s Degree required.   
• 2+ years relevant work experience in social media, design, video production, etc. 
• Tuned in to social media & pop culture trends. 
• Highly motivated self-starter, with attention to detail & quality.  
• Able to take direction while collaborating with team members. 

What can help you really stand out:

• Affinity for skin care & beauty
• Graphic design skills
• Experience with Capcut & Adobe Premiere 

The details:

• Location: Fully remote, within the US
• Hours: 20 hours per week, PST working hours with flexibility
• Physical requirements: Ability to handle long periods of both sitting & screen time

Approximate Salary Range Based on Experience and Location:

$19.00 – $20.00 per hour

APPLY HERE

copywriter, Creative Studios

by Kay Tay | Jul 10, 2023 | Uncategorized

Pay Range $76,400 – $129,700/annually

Bonus Eligible Yes

Now Brewing – copywriter, Starbucks Creative Studio!

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

 We’re looking for a versatile writer to join Starbucks Creative Studio. A true partner in the work with a team-first attitude and a relentless drive to evolve the brand and create elevated and impactful content. Leverage your background in storytelling to bring the Starbucks brand to life in innovative ways while ensuring we show up consistently and effectively for our customers. 

As copywriter, you will…

• Creates brand stories and product narratives that help drive the success of the Starbucks brand while adhering to global brand standards, ensuring Starbucks shows up consistently and effectively
• Develops compelling creative concepts and copy assets across a wide range of omnichannel work, executing at a high level creatively
• Co-creates strong presentations with solid flow, story arch, and language that convincingly link creative solutions to brand and business objectives
• Consults on production (film, photography, audio, production writing, etc.) as needed
• Interprets and integrates creative feedback to advance the work demonstrating flexibility, and adapting smoothly to changes in direction 
• Keeps a pulse on creative and cultural trends seeking ways to incorporate findings into work, helping evolve and strengthen the Starbucks brand
• Thinks strategically about their creative choices and approaches each project with open-mindedness, critical thinking, and constructive questions, advocating for the customer and brand in the work while pursuing the brief’s objectives
• Draws connections across Studio’s projects as a source of inspiration and develops creative solutions with the end-user in mind
• Seeks to understand the basics of the business and organizational structure of the enterprise
• Achieves established goals while demonstrating the ability to adapt to changing business and Studio priorities
• Manages workload effectively across multiple omnichannel projects with varying deadlines through close collaboration with other creatives and Studio creative project managers
• Engages with others in a respectful, empathetic manner, promotes a positive, inclusive and productive work environment, and participates in building the Studio’s culture
• Cultivates positive working relationships within the Studio and with cross-functional partners at the project level
• Demonstrates storytelling ability, effectively presents work to a broad range of audiences, and communicates clearly to stakeholders with minimal guidance

We’d love to hear from people with:

·         Bachelor’s degree in English, Journalism, Communications, Marketing, Advertising relevant field.

·         Ability to craft compelling copy for email, social media, and a broad range of advertising mediums

·         Strength in creative concepting and storytelling

·         Possesses a basic understanding of integrated marketing and its various components

·         Has a strong portfolio demonstrating a reasonable range of creative projects

·         Attuned to cultural and consumer trends with a keen eye for detail and aesthetics

·         Strong verbal communication and presentation skills

·         Ability to build working relationships with cross-functional teams and individuals

·         Consistent time management and organizational skills; ability to multi-task, set priorities, and adhere to deadlines

·         Ability to work both independently and in a team environment

·         Proficient in Mac programs and productivity software

Preferred Qualifications:

  ·         4-year Bachelor’s degree in English, Journalism, Communications, Marketing, Advertising relevant field.

·         2+ years experience with a creative agency or in-house creative team

·         2+ years concepting advertising, media, and social campaigns, including strategic concepting, film & social concepts, and storyboards

·         2+ years of experience developing game and UX content and creating multiple forms of digital communication copy

·         2+ years of experience leveraging strategic insights with mastery of communication

·         2+ years concepting and developing retail store experiences and content systems for cohesive store communication

Join us and inspire with every cup. Apply today! 

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

APPLY HERE

Post Close Correction, Analyst

by Kay Tay | Jul 10, 2023 | Uncategorized

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. 

Come join us at eXp Realty – a 6x Glassdoor Best Places to Work organization!

What makes Transaction Processing great?

Inspired by a common vision, Transaction Processing is dedicated to the mission of supporting our agents and ensuring they receive a seamless transaction experience.  Led by an engaged and motivating management team, we offer an industry-leading training program along with multiple avenues for career advancement. It’s no wonder our team members say they love their positions in Transaction Processing! We are “agent success obsessed” and work together every day to make certain our agents are flourishing. Come join our fun and thriving team!

What will you do:

The Post Close department is responsible for gathering and analyzing transactional data processed by the Transaction Settlement team and confirming its accuracy. These responsibilities encompass corrections to files, agent commissions, handling various audits (both internal and external), and other tasks that are assigned. 

The Post Close Correction, Analyst is a key collaborator and relied on to successfully document, track, and report findings. They are responsible for keeping up with eXp’s changing technology and processes to perform effectively. 

Major Duties & Responsibilities:

• Analyzes transaction files and settlement statements to ensure accuracy of payments
• Maintains documentation related to requests and findings
• Documents and processes system corrections
• Makes appropriate corrections to files in back-office systems 
• Research transactions and submit requests for possible correction. 
• Maintains an error spreadsheet in Excel or Google Sheets to document data related to error 
• Ensures the file is submitted properly for corrections before submitting to back-office.
• Research incidents and analyze transactions for the root cause of agent issue(s).  
• Reviews incidents for process errors, documents trends, and assists in coming up with potential long-term solutions
• Identifies short-term solutions and closes the loop with the agent. 
• Pulls data reports in the back-office system and compares transaction documents to confirm system accuracy
• Works closely with counterparts in various departments to ensure ongoing audits are completed within the predetermined time frame.
• Creates reports detailing audit findings

How will you grab our attention:

• Experience in the real estate industry required
• Tech-savvy.  Experience with Google Suite and Skyslope strongly preferred
• Proficient in Excel and Google Docs/Sheets
• Ability to read and interpret documents including real estate contracts, leases, and settlement statements
• Highly adaptable and a clear-thinking problem solver
• A self-starter on individual projects and a contributing member on team projects with a “can do” attitude
• Excellent written, verbal, and organizational skills
• Ability to maintain confidentiality and work well with agents
• Professional telephone skills
• Strong attention to detail in reviewing documents and entering data is required
• Positive, trustworthy and dependable
• Ability to work remotely with no direct in-person supervision
• High School Diploma/GED required

What eXp Realty provides:

• Robust Medical coverage, as well as Dental & Vision benefits
• Company supplied equipment; laptop, monitor, headset
• FSA plan
• 401k with a 4% match
• Stock option grant
• Fully remote environment
• Amazing company culture
• And more…

APPLY HERE

NURSE SCHEDULER

by Kay Tay | Jul 10, 2023 | Uncategorized

The Scheduler prepares the Nursing and CNA schedule and  handles various clerical assignments.

Responsibilities:

• Accurately prepare daily and monthly schedules for nursing department.
• Coordinate schedule with Nursing Supervisor to ensure proper unit coverage.
• Send daily staffing count to Director of Nursing.
• Prepare and post in a timely manner the schedules for all units and all shifts.
• Maintain attendance records.
• Monitor use of overtime with weekly report to Administrator and Director of Nursing.
• Clerical duties as assigned.
• Provide Payroll Manager with Master Schedule and all information related to payroll for the nursing department.
• Track per diem hours.
• Record all absences for all shifts.
• Process all time off requests for earned time benefits according to policy.
• Complete weekly report on registry hours for home office.
• Maintain confidentiality of all information relative to payroll.
• Other related duties and responsibilities that may become necessary to meet the needs of the facility.

Job Requirements:

• Must possess, as a minimum, a high school diploma or equivalent.
• Must be able to read, write, speak, and understand the English language.
• Must be able to follow written and oral instructions.
• Must be able to handle frequent interruptions.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have patience, tact, a cheerful disposition, and enthusiasm, & be willing to handle residents based on whatever maturity level at which they are currently functioning.

APPLY HERE

Inspection Logistics Coordinator 

by Kay Tay | Jul 10, 2023 | Uncategorized

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We’re looking for an Inspection Logistics Coordinator. The work location for this position is in the United States, and you will be working an Eastern Standard Time schedule, and it is eligible for a fully remote work arrangement.

The Opportunity:

The Inspection Logistics Coordinator requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regard to scheduling and resource management, can multitask extremely well, and communicate efficiently.  The ILC must be able to manage a network of field inspectors, both Staff and contractors, to complete equipment inspections within a geographic region.  The ILC is responsible for each staff inspector reaching a required number of inspections while simultaneously ensuring that each inspection is completed within the Service Level Agreement.  The role requires the resolution of inspection problems, including field issues and administrative support.  Each day all inspection schedules must be reevaluated for accuracy and efficiency and changes must be made and communicated to the inspector network and internal customers.  The ILC uses discretion with RBA specialized Inspection Services information providing only relevant info to internal and external customers.  The ILC uses motivation and persuasion to gain the cooperation of field inspectors striving to meet short timelines and increasing volume.  ILCs evaluate the metrics within their region daily and works with management to implement changes and ensure all SMART goals are achieved.  Microsoft Office is used extensively, so proficiency in Outlook, Excel, and Teams is necessary.  Excellent communication, written and verbal is also required.

In this role you’ll:

• Assign, coordinate, schedule, and monitor equipment inspections within a geographic region, ensuring that staff utilization is maximized and Service Level Agreements are met
• Communicate inspection status, written and verbal, clearly and efficiently across multiple departments, including Inspection Services, Sales, Sales Operations, Strategic Account Group, Auction Management, and others as needed
• Resolve inspection problems, including updating inaccurate listing information, field issues such as not on location or units unable to start, etc
• Work closely with Regional Inspection Managers to: ensure quality, coordinate inspections, identify potential training opportunities, highlight areas of concern, monitor cycle times, and resolve issues in a timely manner.
• Manage and direct a network of 20 – 50 inspectors.  This includes approving contractor invoices, and communicating and monitoring SMART goals for Staff.  Communicating RBIS SOP changes and customer-specific info.  Providing basic app support, and managing the rollout of new technology and processes.  
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and the safety of your team, co-workers, and customers.

Here’s what you bring:

• College degree preferred
• Microsoft Office proficient
• Minimum 3 years of related experience

This job will require:

• Minimal, if any, travel may be required

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we’ll take care of you along the way.  Here’s how:

• Base salary + paid overtime
• Comprehensive medical and dental benefits
• 401(K) with company match
• Employee Stock Purchase Plan
• Ongoing training, professional development, and tuition reimbursement.

The hourly wage range for this role is $18.00 – $28.00 per hour. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.”

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

APPLY HERE

Marketing Assistant

by Kay Tay | Jul 10, 2023 | Uncategorized

The National Conference of Bar Examiners (NCBE) is a nonprofit organization that provides high-quality assessment products, services, and research for the benefit and protection of the public and the legal profession. We assist state courts and licensing authorities with fulfilling their responsibility to determine minimal competence for entry to the legal profession.

Diversity, fairness, and inclusion are central to NCBE’s mission and to our vision for a competent, ethical, and diverse legal profession. NCBE provides an inclusive and family-friendly environment, flexible schedules, remote work options, and competitive salary and benefits.

Reporting directly to the Director of Communications, Education, and Outreach and working closely with NCBE’s team of communicators, the Marketing Assistant provides administrative and functional support, including clerical/administrative tasks, preparation and distribution of reports and data analysis, tracking marketing communications projects, marketing communications-related research, assisting in social media campaigns, and communication with internal and external stakeholders.

Critical skills include strong written and verbal communications, plus analytical, creative, and project management ability. Experience working in a marketing or communications-focused department or organization is preferred but not required.

Duties and Responsibilities

• Assists the Director with daily administrative duties and completes a broad variety of department administrative tasks that include scheduling appointments and meetings (Outlook, Zoom, Teams, etc.); composing, preparing and reviewing correspondence; arranging travel plans, itineraries and agendas; and tracking requests from and to other departments and external stakeholders. Submits and reconciles expense reports for department leadership.
• Completes projects and special assignments by researching, establishing objectives, determining priorities, managing time, gaining the cooperation of others, monitoring progress, problem-solving, and adjusting plans.
• Tracks web and social media statistics and prepares reports to guide planning and implementation of online initiatives. Assists with web and social media content planning and execution and promotion of NCBE’s publications, conferences and meetings, and broad organizational initiatives.
• Monitors and disseminates NCBE and bar admissions-related news and events.
• Prepares and updates communications databases.
• Analyzes questionnaires and other forms of stakeholder feedback.
• Coordinates communications both within the department and with the organization as a whole.
• Supports the educational programming components of NCBE’s conferences and meetings.
• Maintain confidentiality of NCBE’s business processes and information.

Qualifications

• At least three years of relevant experience required. Substantive internship experience may be counted.
• Associate degree required; bachelor’s degree preferred.
• Excellent time management skills and ability to multi‐task and prioritize work.
• Excellent written and verbal communication skills; strong business writing skills.
• Knowledge of office management systems and procedures.
• Attention to detail and problem‐solving skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint; experience with Outlook calendars as well as experience scheduling meetings via Zoom and/or Microsoft Teams. Experience with social media applications, Google analytics, online survey programs, and Adobe Acrobat is preferred. Ability to learn new software as needed.
• Ability to conduct research and present data in a succinct and well-written manner.

• Ability to work independently and with professional discretion.
• Forward looking thinker, who actively seeks opportunities and proposes solutions.
• Presence in Albuquerque, NM or Madison, WI is preferred but not required.

Mission

NCBE promotes fairness, integrity, and best practices in admission to the legal profession for the benefit and protection of the public. We serve admission authorities, courts, the legal education community, and candidates by providing high-quality

• assessment products, services, and research;
• character investigations; and
• informational and educational resources and programs.

APPLY HERE

Associate Content Specialist, Educator [Part-Time Contract]

by Kay Tay | Jul 10, 2023 | Uncategorized

Course Hero is seeking a talented and creative Associate Content Specialist to join our educator community team. This part-time contract position requires a commitment of 30 hours a week with availability online between 10 am to 4 pm PT Monday–Friday. This position is an excellent opportunity to gain hands-on experience in content marketing and support our educator community team. As a specialist, you will report directly to the Lead Content Strategist and play a crucial role in supporting various content marketing initiatives for our educator audience. The assignment will begin as soon as possible and end in December 2023. 

Here are some ways you’ll make an impact:

• Collaborate with the Lead Content Strategist to execute content marketing strategies for the educator community team.
• Write compelling and persuasive copy for promotional emails, ensuring alignment with brand guidelines and messaging.
• Assist in building our biweekly faculty newsletter, curating relevant content, and crafting engaging copy to drive educator engagement based on team objectives.
• Support the Educator Partnerships Managers by creating and editing messaging that effectively communicates the value proposition of Course Hero to potential partners.
• Write copy for event landing pages, conveying key event details, and generating excitement and registrations among our educator audience.
• Collaborate with the creative team to develop creative briefs as needed, ensuring alignment between educator content goals and design.
• Provide support for event programming by assisting with content creation, including speaker bios, session descriptions, and agenda copy.

Requirements:

• 4+ years of copywriting experience, ideally in a B2C marketing role, showcasing a track record of creating impactful and persuasive content.
• Excellent written and verbal communication skills, with a keen eye for detail and the ability to convey complex ideas concisely.
• Strong copywriting skills with the ability to tailor messaging to an academic audience.
• Familiarity with content marketing principles and strategies, particularly within the education or edtech industry, is a plus.
• A passion for creating engaging and impactful content that drives user engagement and conversions.
• Ability to work independently, manage time effectively, and meet deadlines in a fast-paced environment.
• Proactive and self-motivated, capable of managing multiple projects simultaneously.

Bonus points:

• Proficiency in using content management systems and email marketing platforms
• Experience writing for an education brand or academic audience is a plus.
• Working knowledge of Figma, Asana, and Google Suite.
• Experience with using AI tools like Chat GPT for content generation and proficiency in editing the output to ensure quality, clarity, and accuracy.
• A passion for staying updated on advancements in AI technology and its application in content creation, particularly in the context of quality control and editing.

For contractor positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. We strongly encourage you to apply if you’re interested: we’d love to learn how you can amplify our team with your unique experience!

In accordance with California, Colorado, New York, and Washington law, the hourly rate for this role if filled in any of these states is $50 per hour. 

About Course Hero:

Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.

We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!

APPLY HERE

Posting Specialist I

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job Type

Full-time

Description

Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers. 

QMC is headquartered in Pittsburgh, PA. This position is 100% Remote.

The Posting Payment Specialist oversees the intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.

Responsibilities:

• Pull deposits from bank lockbox/website. 
• Pull remits from various websites to post payments.
• Scan all posting to each account’s folders on the network.
• Be able to access Easy Print to get Medicare remits.
• Be able to access Gateway EDI for various insurance remits.
• Process credit card payments and pull next day reports.
• Prepare hard copy deposits for scanning and posting by, but not limited to, sorting payments by payors and looking up account numbers.
• Complete month-end batch write offs. 
• Post Medicare payments.
• Assist Posting staff with any other needs in preparing and organizing posting.

Requirements

Education: 

• High school diploma or equivalent

Experience: 

• 1-2 years of basic accounting principles and medical billing experience preferred but not required

Knowledge, Skills, Abilities: 

• Must be able to type minimum of 35 wpm 
• Proficient in Microsoft Office
• Strong Attention to detail
• Ability to read and understand Explanation of Benefits (EOB)
• Customer service oriented 
• Time management and the ability to multitask are essential 
• Organizational skills
• Must display sufficient written and oral communication skills
• Must have the ability to work in a fast-paced environment

Benefits:

• Comprehensive & competitive benefit package
• Generous 401k Company Match Program
• Profit Sharing Potential
• Bonus Program Potential
• Flexible work schedules 
• Paid time off and holidays 

APPLY HERE

Social Media Engagement Specialist

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S.  With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation. 

The Social Media Engagement Specialist sits within the Customer Experience organization and is responsible for coordinating Roadie’s social media activity and moderating public feedback across our owned social media channels, as well as third-party platforms such as Google, GooglePlay, App Store, Yelp, YouTube, NextDoor, etc. The ideal candidate will have a proficient background in social media customer service, excellent communication skills, an ability to work under pressure and plenty of emotional intelligence to understand and meet the needs of the Roadie community online.  

What You’ll Do 

• Represent the voice of Roadie on social media channels, engaging in public forums, responding to comments, and replying to private messages 
• Serve as the admin of the Roadie Driver Facebook Group by moderating the conversation and weighing in on topics of keen interest to our driver community, especially when they relate to new features or key aspects of service
• Develop trust and rapport with our drivers and senders by moving public conversations to private spaces when necessary, and collaborating interdepartmentally when investigating complicated issues to deliver a holistic solution 
• Proactively deescalate heightened situations by reinforcing empathy and support with a willingness to solve for the issue
• Improve brand awareness by creatively encouraging customers to publish ratings and reviews after positive experiences on the Roadie platform; Partner with Product and Support when necessary
• Identify areas of opportunity and success by analyzing brand sentiment, trending topics, and user conversations
• Stay up to date with the latest social media best practices, technologies, and industry trends  
• Escalate critical, risk related, and highly visible concerns on social media to appropriate parties for immediate action 

What You Bring

• 2+ years of experience in customer support related roles
• Bachelors degree, preferred 
• Excellent customer service skills and strong sense of empathy
• Strong written communication skills with demonstrated ability to write according to grammar, punctuation and voice standards 
• An eye for details and strong proofreading ability
• Proficient experience in social media platforms including Facebook, Twitter, Instagram, LinkedIn, etc. 
• An ability to work independently while managing multiple priorities, and with an availability to respond to social media emergencies when needed 
• Proficiency in Spanish a plus! 

Why Roadie?

• Competitive compensation packages 
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!) 
• Flexible work schedule with unlimited PTO 
• Monthly 3-day weekends
• Monthly WFH stipend 
• The technology you need to get the job done

APPLY HERE

Data Operations Specialist

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

The role: Specialist, Data Operations

When our customers choose Housecall Pro to run their business, a critical piece of their transition is tied to moving over historical customer data. This includes data stored in Quickbooks, other software and spreadsheets. The Data Specialists role is to understand the current state of their data, identify potential issues and assist in formatting and preparing data to be transferred into Housecall Pro. This process allows us to work alongside the pro to develop a plan of action, set proper expectations and eliminate long term data issues.

What you’ll be doing:

• Analyze  source and quality of data, identify potential issues and develop custom action plan  
• Ability to coach best practices with HCP’s Quickbooks Desktop and Quickbooks Online integration
•  Communicate consistent trends and opportunities to our product/engineering team for future improvements
• Create and maintain Quickbooks help content
• Ability to effectively communicate client information, trends and feedback cross-functionally
• Innovate on current processes and proactively seek ways to improve the Pro experience

Qualifications:

• Bachelor’s degree preferred
• 2-4 years of full-time customer success, implementation, engineering or data implementation experience
• Quickbooks Online and Desktop experience required
• Demonstrated experience exceeding customer success or sales metrics
• Proven success working with cross-functional teams and building strong relationships internally and externally
• Excellent written/verbal communication skills
• Strong problem-solving skills
• Motivation, drive, and a self-starting attitude
• Ability to work in a fast-paced, team environment
• Experience in developing relationships with new customers and serving as a consultant

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Location Dependent information

This role is open to candidates and the expected compensation range for this role is $25.35- $27.86/hour (hourly + bonus). The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

APPLY HERE

nDash for Writers

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Higher rates, legitimate brands, and
six-figure earning potential.

Legit Brands

nDash has thousands of brands of all sizes and industries — and they’re all looking for great writers.

Fast Payments

nDash writers get paid with each completed assignment — no more chasing down clients for payments.

Full Transparency

nDash puts you in direct communication with the client so you can build real relationships.

Earning Potential

Aside from paid projects, nDash offers a lifetime royalty for all successful company referrals.

APPLY HERE

REMOTE TRANSCRIPTIONIST

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Acorn Transcripts, LLC is growing and we are looking for independent contractors with experience transcribing digital audio files and are familiar with Court procedures and terminology. We are specifically looking for people who have had experience with both civil and criminal trials, as well as bankruptcy, juvenile and mental health hearings.

Our work is extremely diverse as we work with various Court systems throughout the United States. We are looking to add to our team of fast, accurate, knowledgeable, reliable and professional transcribers.

Requirements:

• Must be a citizen of the United States, residing in the United States, and able to fill out a W-9 form.
• Certified Electronic Transcribers (CET) preferred or three years of experience specifically in the legal field.
• Must type at least 80 words per minute.
• Must have a high-speed internet connection.
• Experience working with Microsoft Word and/or WordPerfect software programs.
• Must have excellent grammar and proofreading skills.
• Good quality headphones are recommended, (preferably noise canceling) and a foot pedal for audio playback.
• Must be a team player.

APPLY HERE

Now Hiring Transcriptionists

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Are you an experienced Transcriptionist? If so then it’s time to join the eWord Transcription Network. We are now Accepting Applications for Experienced Legal, Medical and General Transcriptionists.

Transcriptionist Requirements

60 WPM

You must have a minimum typing speed of 60 WPM

60 WPM

Applicants must also pass a typing test with a minimum speed of 60 words per minute

US Resident

You must be a legal resident of the United States.

US RESIDENT

We do not contract with off-shore typists. You must be fluent in English and possess a strong working knowledge of English grammar, spelling, and punctuation.

Work Experience

You must be proficient in Microsoft Word.

WORK EXPERIENCE

You must possess excellent listening skills and be comfortable working independently.

Background Checks

You must CLEAR Federal, State & Local background checks.

BACKGROUND CHECKS

Due to the sensitive nature of our work background checks are performed on everyone and are conducted by a 3rd-party vendor at our expense.

If you feel you meet all of these requirements and would like to apply please fill out the form below.

Note: If you have any problems with the form below, please email your full contact information along with a resume to: [email protected]

APPLY HERE

CROWDOLOGY

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Share your views to
earn a little extra

Get paid cash for every survey you complete
Spend it on the things you love

APPLY HERE

Data Management Representative (Remote)

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job Details

Description

The Data Management Representative is responsible for ensuring all client and vendor data received by internal and external parties is updated timely and accurately with minimal errors into our internal proprietary system (WasteVision).

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Accepts new client paperwork from sales and enter critical client data in to WasteVision.
• Manages and updates existing client records as requested:
  • Updates portfolio records as properties are bought/sold.
  • Removes inactive records and archives data (works quality control reports related to client records; no fees report, missing unit count)
  • Accepts new vendor paperwork from Sourcing & Procurement and enters critical vendor data in to WasteVision.
  • Manages and updates existing vendor records as requested:
• Manages assigned work activity and data management:
  • Extracts service, rate, and contract data from varying client and vendor sources and enters/maintains related data in WasteVision with low rate of error.
  • Efficiently processes incoming requests and questions within the established time frame based on request type.
• Maintains market data by:
  • Gathering market information related to waste collection and disposal to support analysis activities.
  • Ensuring up to date records on legislated costs in franchised markets.
• Processes outbound mail/email vendor notifications, letters of authorization, auto-renew cancellation, and lost location letters as received.
• Accepts and distributes incoming e-faxes and emails from the general mailbox to the Sourcing & Procurement team.
• Other duties as required.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

• Strong written and verbal communication skills.
• Ability to efficiently and accurately key data into internal systems.
• An ability to manage multiple tasks and relationships simultaneously.
• Capable of gathering and then providing data in a logical manner.
• Basic proficiency in Microsoft Office suite.
• High school diploma or equivalent required.
• 1-3 years of experience working in an office environment preferred.
• 1 year of prior data extraction/entry experience preferred but not required.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

APPLY HERE

Freelance Editor (Remote): Literature Study Guides

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job description

Are you an experienced editor with a love of literature and the desire to work from home? We are looking for skilled, passionate editors to contribute to our literature study guide company and our mission to help learners of all ages get more out of the books they read! Our freelance editors help develop and polish study guides across literary genres and are part of a like-minded content team that is passionate about literature and education.

We welcome editors with diverse background who share a love for literature and education. Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance editor ready for reliable and enjoyable assignments, editing literature study guides with SuperSummary could be your dream job.

What we provide for you:

• $22+ per hour – with prompt weekly payments
• A fully remote and flexible work schedule – as a freelancer, you work the hours you want from anywhere on the globe
• Consistent and reliable work on the subject matter you love – gain exposure to a huge variety of texts, from popular fiction to niche nonfiction and poetry to plays
• The ability to select all of your assignments – choose the texts you want to edit from our extensive queue
• A dedicated editorial team that offers training, support, and consistent feedback to help you grow as an editor
• Opportunities to get involved – editors are invited to coach writers and contribute to our larger strategy and mission
• A platform to share your feedback – enact change on a project- or company-wide level
• Opportunities for growth – we provide a transparent advancement path for editors who want to grow with the company
• The chance to contribute to special projects on our content team – build new skills or flex your existing ones through creative initiatives

What you provide for us:

• A commitment of 15 to 20 hours per week, enough time to edit 4+ guides
• A commitment to a paid trial assignment during the interview process

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.

About you:

We’re looking for editors who will be responsible for ensuring the quality of each study guide before it is made available to our customers. Our editors serve primarily as developmental editors, bolstering the summaries and literary analysis set forth by our writers, but all editors should also be skilled in copyediting. We expect our editors to evaluate the quality of the ideas presented by our writers, rewrite where necessary to improve the clarity and pace, and demonstrate strong attention to detail. We are keenly interested in developing steady, long-term relationships with editors who want to contribute to our growing team while maintaining a flexible schedule.

About the study guides:

• Our study guides have a length of 5,000–25,000 words, depending on the length and complexity of the text at hand

• Guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, and more

• Fiction book titles we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison)

• Nonfiction book titles we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry)

• Middle grade/YA book titles we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang)

• Poetry titles we’ve covered include “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo)

• Theater titles we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer)

Requirements

We want to hear from you if you have:

• Exceptional writing skills
• Extensive editing experience, especially in academic writing
• Experience with comprehensive editing of long-form content
• A passion for literature and the ability to analyze a variety of texts
• The availability to complete multiple editing assignments per week
• The ability to prioritize your editing strategy for efficiency and effectiveness
• A background in literature, literary analysis, and/or teaching is a plus
• Interest in participating in other content team projects, such as writer training and market research, is also a plus

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.

APPLY HERE

Customer Support Associate (Part-time)

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a member of the support team, you will be the first point of contact for our users and will serve as an extension of their voices to ensure they feel heard and understood. Underdog’s aim is to set a new industry standard for what customer support and customer interaction should be like and through your direct, transparent, and friendly support we will strive to build a community that is not only loyal to the brand but proud to be a part of Underdog’s journey.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

• Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard
• Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
• Create a lasting impression on every user through transparent, open, and honest communication
• Assist with account & payment reviews in order to ensure users are appropriately using Underdog as it was intended to be used
• Show up everyday with a positive attitude and excited to help the team collectively reach its goals
• Deliver exceptional customer support via email, addressing inquiries related to account management and financial transactions
• Expertly resolve Pick’em and Draft-related inquiries with precision and efficiency
• Offer comprehensive technical assistance to both Web and Mobile app users
• Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

• Flexible weekday & weekend availability, for a productive 25 hour work week
• An optimistic and proactive individual, dedicated to finding solutions
• A versatile team player, adept at navigating diverse situations with ease
• A clear and concise communicator, with an emphasis on writing skills
• A receptive individual who embraces new perspectives and approaches
• An insatiably curious learner, driven to acquire new knowledge daily
• A customer service expert, delivering exceptional support by showcasing deep product expertise
• Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have…

• Experience with Zendesk (or other ticketing processor systems)
• Fantasy Sports and/or Sports Betting knowledge
• 1-2 years of customer support or related experience
• BA/BS from an accredited college or university

APPLY HERE

Looking forfreelance job?

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Welcome to Livingston Research!

Making money as a freelancer has never been so easy. Apply to get an access to available tasks!

APPLY HERE

Client Support Specialist, East

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

About Attentive: 

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100all thanks to the hard work from our global employees! 

Who we are

We are looking for a driven candidate to join our team as a Client Support Specialist.  You will be the first-responder for Attentive’s entire client base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our clients and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry.

This role requires a special combination of high-level professional communication skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will interface directly with our clients on a daily basis, become a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive clients via email and live chat to provide fast and accurate resolutions for any issues they might encounter.

Note: This role is supporting our clients and teams between 9am-6pm EST time zones. Applicants should be located within EST/CST time zones. 

Why Attentive needs you 

• Respond to Attentive client needs via email and live chat, owning that interaction from inception to resolution
• Troubleshoot technical platform issues
• Advise our clients on best-practices with the Attentive platform and its use cases
• Assist clients with urgent needs and help usher them to the best solutions and across our platform and the business
• Act as first line of defense for triaging & debugging platform health issues
• Exceed client expectations on response quality, timeliness of responses and overall customer experience
• Continuously train to become an expert on the Attentive platform, mobile marketing, and the ecommerce industry
• Help translate customer feedback into specific product requirements

About you 

• 0-1 year of experience 
• 4-year Bachelor’s Degree
• Keen interest in startups, software, and entrepreneurism
• Loves working in fast-paced environments
• Ability to navigate through ambiguity
• Extremely detail oriented and organized
• Experience navigating complex work processes, tight timelines, and changing teams
• Comfortable learning new software (for design, data management, and internal tools)
• A strong growth mindset
• Prior experience in customer support preferred

You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

– The standard base salary range for this position is $48,000 – $60,000 annually

– This position is eligible for equity in the form of RSUs

#LI-LC1

Attentive Company Values

Default to Action – Speed is our best offense and defense

Never Settle – Continuously raise the bar for yourself and your teammates

Hard Work Solves Big Problems – Success requires grit and resilience

Be Attentive – Work together as a team to drive greatness for our company and our customers 

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation

APPLY HERE

SURVEY JUNKIE

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Take surveys. Get PAID. Be an influencer. Share your opinion to help brands deliver better products & services. Site is free to join for all users aged 16 and over.

APPLY HERE

Customer Data and Optimization Lead

by Kay Tay | Jul 7, 2023 | Uncategorized

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world – together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? 

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears, and voice of Ford.

In this position… 

Come be a part of the future of Marketing at Ford. Ford is seeking a seasoned Customer Data and Optimization Lead to join its US Marketing Communications organization. This extremely pivotal role on the team will have a great opportunity to make enterprise-wide impact. In this role, you’ll work with a top-notch team CRM Journey Leads and Channel SMEs and disciplines to define, deliver, and streamline the CRM data and reporting standards. We are looking for someone to lead enterprise-wide customer data strategy efforts to evaluate, acquire, integrate, and consume data assets that drive insights and provide a competitive advantage. 

RESPONSIBILITIES

What you’ll do…

The Customer Data and Optimization Lead will drive the planning and creation of all ongoing and ad hoc reporting in support of CRM performance and testing. This individual should feel comfortable creating, manipulating, and analyzing data from multiple sources and must possess the ability to synthesize and prepare audience-appropriate reports for a variety of audiences, including colleagues as well as Executive Leadership. The Customer Data and Optimization Lead will be responsible in getting dashboards built and detailed views of the entire CRM performance including email (inclusive of triggered, non-triggered, transactional sends), SMS, Loyalty, In-App etc. This includes ongoing BAU performance, test results, retention reporting, and strategic CRM initiative reporting. 

The ideal candidate is seasoned in CRM and digital, with an expertise in manipulating large and disparate sets of data into a consolidated view, validating data accuracy, creating program and performance dashboards, streamlining reporting processes/automating where appropriate, and owning the dissemination of all CRM campaign and test results. Most importantly, this individual will need to possess the ability to present data in formats that are clear, easily digestible, and with an appropriate level of detail considering the audience. 

• Lead customer data strategy efforts to evaluate, acquire, integrate, and consume data assets that drive insights and provide a competitive advantage 
• Establish customer data strategy process for our Customer Data Platform (CDP) that is efficient and repeatable to streamline the translation of raw data to key audiences and other metrics for consumption by operations, analytics, and data science teams  
• Ensure quality design, collection, storage, transfer and decommissioning of customer data in partnership with global partners. You will be the primary product owner of the CDP at Ford. They will work across teams to source all customer information and integrate new data attributes and manage and maintain existing data, ensuring compliance with relevant regulatory requirements and best practice 
• Develop and maintain a deep understanding of the wide spectrum of data included in the data ecosystem spanning both longitudinal patient claims data and a 360-degree view of promotional touchpoints (across personal and non-personal promotion)  
• Streamline the collection and automation of digital marketing data across channels and develop processes to integrate into dashboards to communicate marketing performance to key stakeholders effectively  
• Conduct investigations to continually ensure data resilience, optimize data streams & ensure cross-platform alignment 
• Partner with CRM operations and the insights team to publish key metric dashboards to effectively share insights derived from the data ecosystem 
• Institute robust data governance framework, including creating a data dictionary, key controls, and data thresholds. Establish a feedback mechanism to identify, prioritize and resolve data-related opportunities.  
• Responsible for ensuring a single source of truth of the customer by reviewing and modifying, as necessary, all existing business rules across the data ecosystem 
• Act as liaison with Information Technology and Global Data, Insights, and Analytics team to ensure timely and accurate data delivery and needs to deliver efficient and effective marketing campaigns 
• Partner with data vendors such as limited distribution network and agency partners to ensure timely and accurate data delivery and work with partners to quickly resolve issues  
• Builds collaborative relationships across functions (sales, marketing, information technology, customer experience, and products/services) in support of the ongoing process of the data ecosystem  

QUALIFICATIONS

You’ll have… 

• Bachelors Degree required
• 8+ years’ experience in working in CRM or Business Intelligence, Data Visualization, Business Operations, Digital or a related field in a fast paced, hyper-growth environment 
• Strong understanding and analytical experience working with SQL, database querying or data mining
• Working knowledge of MarTech capabilities including APIs, platforms and services
• Forward-thinking dynamic individual with an exceptional ability to manage multiple stakeholders from a variety of departments to generate advocacy and solve complex, multifaceted challenges 
• Strong project management and documentation skills 
• Excellent listening and documentation skills to quickly identify multiple needs, challenges, and translate this into a project plan 
• Ability to travel where required (4 times per year) 

Even better, you may have…

• Experience working in Dataoroma, Tableau and Adobe CRM dashboard design or as an end user, strongly preferred 
• Experience working for a company which engages in multi-party sales and contracts, involving consultants and/or agencies is strongly preferred 
• Deep knowledge of Salesforce and Adobe is strongly preferred 
• Ability to manage and deliver in a highly matrixed organization with dispersed teams of individuals strongly desired 
• Excellent communication skills with strong attention to detail and an ability to take complex concepts and distill them down so they’re easy to comprehend 

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time. 

APPLY HERE

Content Strategist

by Kay Tay | Jul 7, 2023 | Uncategorized

Carrot Fertility is the leading global fertility care platform for women, who are often at the center of fertility care decisions and consequences. Plus, Carrot serves people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives.

The Role: 

We’re looking for a member-obsessed, curious, collaborative, and detail-oriented Content Strategist to join our team and serve as the subject matter expert on member-facing communication assets, working very closely with content marketing, product marketing, design, and product teams. Candidates should have stellar project management and organizational skills, a keen eye for detail (catching inconsistencies among various communication assets), and a deep sense of creativity and curiosity that lead to successful ideation, planning, and managing the development of marketing and communication assets that drive meaningful engagement with members – compelling members to take action. This person will also own the content strategy and creation of member webinar scripts for each fertility or family-forming journey with a user-experience mindset, researching and highlighting what members would find most valuable to drive increased engagement and planning and creating the content for webinars that can be efficiently repurposed and scaled by the greater growth and engagement team. As the subject-matter expert on member-facing communications, this person will manage revisions with content and design teams for consistency and efficiency, lead and own member-facing content audits to ensure all assets are up to date and adhere to new brand or product guidelines, manage content distribution and updates across internal platforms like Docsend, and launch and manage customer-specific landing pages.

The Team: 

We are a team of high performers who are ready and excited to meet the next person to join our bright, caring, and passionate growth and engagement team dedicated to ensuring employees are aware of their Carrot benefit and what it offers, how to enroll, and how to get the most out of the benefit. This role will report to Carrot’s Senior Director of Growth & Engagement.

Minimum Qualifications: 

• Bachelor’s degree in marketing, communications, journalism, or a related field
• 4-8 years experience as a content strategist, UX content strategist, content marketing and strategy or similar role at a high-growth company, preferably in the B2C or B2B2C space 
• Minimum of 3 years of experience writing and producing a range of marketing communications assets, webinar script writing for a B2C audience a plus
• UX-mindset that thinks strategically and executes methodically with out-of-this-world attention to detail that continually raises the bar
• Excellent project management and interpersonal skills, with a proven ability to juggle multiple projects and manage competing priorities and tight deadlines
• Excellent written and verbal communication skills
• Proven ability for quick, creative thinking; the ability to generate innovative content ideas that drive measurable results
• Ability to work collaboratively, patiently, and effectively with cross-functional teams such as content marketing and design on content development and revisions
• Some experience with content management systems (CMS) for publishing and updating landing pages
• Desire to continually learn and advance skills in understanding what engages people and compels them to take action

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100,000-$130,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

APPLY HERE

Social Media & Content Specialist

by Kay Tay | Jul 7, 2023 | Uncategorized

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia.

VISION

Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The social media and content specialist is responsible for attracting leads, growing the online community, and engaging with clients across all public social media channels for Finalsite. An individual contributor reporting to the sr. content marketing manager, the social media and content specialist is a creative and analytical thinker who plans, maintains, and executes strategic social media posts and interactions that support the Finalsite brand and business goals.

Finalsite’s social media and content specialist is a vital member of the demand generation team and supports the growth of Finalsite’s online audience. The ideal candidate will be a high-energy, creative, and hard-working team member with a strong understanding of social media best practices, as well as the ability to create engaging and informative content that resonates with the Finalsite’s target audiences.

LOCATION

100% Remote – Anywhere within the US

RESPONSIBILITIES

• Plan, create, post, and monitor Finalsite’s organic social media presence, including Facebook, Twitter, LinkedIn, Instagram, Pinterest, and additional channels that may be deemed relevant, as needed, based on industry best practices.
• Create, manage, and implement a daily social media calendar that incorporates promoting our blog content, products and solutions, employees, clients, events, case studies, and more.
• Become our in-house social media expert who feels comfortable presenting on webinars or at workshops on “all-things-social,” occasionally writing relevant blogs and participating in speaking engagements as needed.
• Engage in social listening about our company, competitors, and/or industry.
• Report on social media performance and execute improvements to our strategy.
• Assist with creating multimedia marketing materials such as blogs, videos, ebooks, presentations, and more.
• Perform other content marketing-related duties as assigned.

QUALIFICATIONS AND SKILLS

• A bachelor’s degree in a related field
• 1-2 years of experience in social media marketing
• Excellent written communication skills
• Proficient in social media scheduling platforms
• Comfortable creating graphics in Canva
• Preferred: 1-2 industry certifications in social media and/or inbound marketing
• Preferred: Experience in social scheduling and analytics tools
• Able to react and adjust quickly to changing conditions.
• Strong customer focus with the ability to maintain effective working relationships internally and externally and relate well to people from diverse groups.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Solid problem-solving skills with the ability to think quickly and creatively when required.
• Solid listening, organization, attention to detail, and priority-setting skills.
• Ability to work and produce in a team environment when required as well as being able to work without supervision.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

APPLY HERE

Instructional Designer

by Kay Tay | Jul 7, 2023 | Uncategorized

Having surpassed $150M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, and compliance platform on the market. More than 40% of the Fortune 500, including 6 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, and compliance platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fourth year in a row as ranked by Deloitte! 

As Instructional Designer at AuditBoard, you are joining a team that has the goal of increasing customer and partner independence through engaging, role-specific learning content. This role will specifically focus on building training content for customers and partners and you should also understand how Customer Education fits into the broader business. The person who fills this role will need to be flexible and able to operate well in a fast-paced environment with a lot of ambiguity. We’re looking for someone who is excited to learn a new tool and industry, and develop content to teach others that tool. The training team has a lot to accomplish – from rebuilding and improving material to creating material from scratch. We need someone who is excited for both! We’re looking for someone to come with ideas and the ability to execute on those ideas. 

Please share your portfolio when you apply!

Responsibilities

• Work on a small team that designs effective, engaging, and high-quality content for adult learners
• With the assistance of SMEs, create learning objectives and course curriculum for for content directed at an external audience
• Create scripts, video tutorials, and voiceovers for online learning content
• Maintain and improve course material including visual aids and graphics
• Create supplementary learning materials including written tutorials and interactive exercises
• Create and build learning assessments in-line with learning objectives
• Assist in the assessment and evaluation of the educational effectiveness of the online courses
• Administer course lifecycle tracking and priority of course updates
• Work collaboratively across the organization to develop better content
• Assist in LMS administration as needed
• Assist in webinar coordination as needed

Required Skills

• Experience creating self-service training content 
• Learning Management System administration experience 
• eLearning authoring tools (e.g., Camtasia, Articulate products)
• Experience in video creation, editing, and hosting 
• Graphic Design skills (i.e. illustrator, photoshop, etc.)
• Knowledge of adult learning best practices
• Skilled at leading comprehensive needs analyses  
• Experience creating content from scratch 
• Strong project management and organizational skills, with the ability to meet deadlines and manage multiple priorities
• Attention to detail and a commitment to delivering high-quality learning solutions

Desired Skills

• Prior software training experience 
• Front-end development

Perks*

• Launch a career at one of the fastest-growing SaaS companies in North America!
• Live your best life (LYBL)! $200/mo for anything that enhances your life
• Remote and hybrid work options, plus lunch in the office
• Comprehensive employee health coverage (all locations)
• 401K with match (US) or pension with match (UK)
• Competitive compensation & bonus program
• Flexible Vacation (US exempt & CA) or 25 days (UK)
• Time off for your birthday & volunteering
• Unlimited access to LinkedIn Learning
• Employee resource groups
• Stock options
• Opportunities for team and company-wide get togethers!

*perks may vary based on eligibility

APPLY HERE

Content Marketer

by Kay Tay | Jul 7, 2023 | Uncategorized

Lulafit is a national leader in amenity consulting, technology, and management. Today, lulafit works with top organizations and real estate communities to create a culture and space that supports people’s physical, social, and mental well-being. The result is increased retention, higher engagement, and healthier and happier people.

What You’ll Do

As a Marketing Content Creator, you will be responsible for developing and executing content strategies that effectively communicate our brand message while generating and maintaining user engagement. You will be crucial in crafting compelling and persuasive content that drives brand awareness, generates leads, and supports our overall marketing objectives. 

The ideal candidate is a skilled storyteller with a keen eye for detail, a passion for writing, and a strong understanding of marketing principles. The scope of work is estimated at 10-15 hours per week. 

How You’ll Do It

• Strategy Development: Collaborate with the marketing team to conceptualize and execute content strategies that support the company’s marketing and business objectives.
• Storytelling and Branding: Develop compelling narratives that convey our services’ value and unique selling points. Leverage storytelling techniques to capture attention, boost engagement, and drive revenue. 
• UX Writing: Create clear, concise, and user-friendly text that guides users through various touchpoints, including interface labels, onboarding experiences, error messages, notifications, and help content. 
• Content Creation: Produce high-quality, engaging, and persuasive marketing content across multiple channels, including email campaigns, website copy, blog posts, programming descriptions, and other relevant user interface materials. 
• Analytics and Reporting: Monitor content performance metrics, track engagement levels, and provide regular reports to evaluate the effectiveness of content campaigns, identifying areas for improvement and suggesting actionable insights.

Key Competencies

• Project management: On-time deliverables are imperative. Must be able to manage several projects simultaneously and prioritize to meet tight deadlines. 
• Adaptability:  Be able to flexibly pivot to evolving client needs and user goals. 
• Self-editing skills: Quickly edit or introduce innovative concepts to better support marketing strategies.
• Creativity & problem solving: Utilize creative problem-solving solutions to better promote our services and drive engagement. Stays current on marketing trends and best practices.

Job requirements, skills & experience

• Bachelor’s degree in Marketing, Communications, Journalism, a related field, or equivalent work experience.
• Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent work experience).
• Proven experience as a Marketing Content Creator, Copywriter, or similar role.
• Strong writing and editing skills, with the ability to craft persuasive and engaging content.
• Excellent command of the English language, including grammar, punctuation, and style.
• A portfolio of previous copy work to showcase creative writing skills and knowledge of digital marketing trends, strategies, and best practices.
• Creativity and a strong ability to think conceptually while maintaining attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Experience working with Customer.io and Hubspot is a plus.

Benefits & Perks

At lulafit, we invest in our employees’ health and well-being. Our benefits reflect our commitment to help our team be the best versions of themselves both at work and at home. We are proud to offer all full-time employees:

* Paid Medical Options & Life

* Dental & Vision

* 401k

* Generous Parental Leave

* Professional Development Reimbursement

* Personalized Mental Health Support

* Team Social Events

* Virtual Wellness Platform Access

* Branded Company Swag

* Recognition & Rewards Program

Why We’re Different

At lulafit, we’re proud to have created a product and service our customers love. We are a team in every sense. We support one another as we work collaboratively towards a common goal of modernizing well-being to empower people in their everyday lives. From growth opportunities to professional development to unique benefits and perks, we want all our employees to realize their full potential. We value innovative and curious people who aren’t afraid to challenge the status quo. 

APPLY HERE

Content Strategist

by Kay Tay | Jul 7, 2023 | Uncategorized

Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

SelectQuote, one of the country’s preeminent national insurance brokerages, is searching for a Content Strategist for their digital marketing team. This role will be responsible for the strategy, execution, and governance of inbound marketing content assets for SelectQuote’s major lines of business: Life, Auto and Home, and Senior.

The Content Strategist sits on the SEO and Content Strategy team, working cross-functionally to improve customer engagement and conversion for the SEO channel, in addition to partnering with other marketing channels such as Customer Lifecycle Management, Paid and Organic Social Media, Digital and Emerging Marketing, and Web Development. This position will also work closely with the Customer Experience team to develop and execute content strategies for both existing and new customers. This role will conduct audience research, targeting efforts, and craft messaging to help refine the content strategy approach at SelectQuote.

The candidate must have a proven track record of improving content visibility and performance. The candidate must also have strong organizational, prioritization, decision-making, analytical and problem-solving skills. Experience in lead generation and/or insurance services is preferred.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Identify and solve complex problems for various audiences with content
• Information architecture recommendations and sitemap development
• Content inventory, audits, and gap analysis
• Content concepting, curation, mapping, and measurement
• Collaborate with internal teams to ensure value, quality, and execution of content strategies for both short- and long-term marketing targets
• Leverage SelectQuote’s voice and style guidelines, audience research, customer personas and user journey information to create useful, useable content
• Support copywriting and review for messaging, brand style, and tone
• Support the continued development of audience research, user journeys, and customer personas
• Maintain editorial calendars, governance model(s), and related documentation
• Manage project requirements, milestones, and delivery
• Perform other related duties as assigned

Skills/Abilities:

• Excellent oral and written communication skills
• Strong knowledge in Microsoft Office is required
• Strong knowledge of Google Suite programs is required
• Knowledge of insurance industry strongly preferred
• Demonstrated excellence in content clarity, creativity, and design (candidate may be asked to provide work samples of content they have created)
• Focus and attention to detail
• Intellectual curiosity
• Solid organizational and time management skills
• Resourceful and autonomous learner with the ability to deliver under pressure
• Ability to adapt to change quickly

Education and Experience:

• Bachelor of Marketing, Journalism, or a relevant field and at least 4 years of experience in a relevant role
• 2-3 years of content strategy and/or content development experience
• Familiarity with SEO guidelines, research, and measurement
• Have a firm grasp on delivering effective content for target audiences
• Lead generation and/or insurance services experience is preferred
• Nurturing and developing relationships with writers, designers, and creatives, as well as other marketing departments (customer experience, customer care/management, etc.)
• Strong interpersonal skills, adaptable, self-motivated, flexible, team player
• Strong persuasive and sales writing skills; ability to share SelectQuote’s value
• Demonstrated ability to communicate project goals, objectives, and/or status

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.

APPLY HERE

Enablement Content Specialist

by Kay Tay | Jul 7, 2023 | Uncategorized

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As an Enablement Content Specialist, you’ll work with a collaborative, cross-functional team of people across our Marketplace Services organization. Working dynamically with key players on the Client and Customer Experience teams, you’ll craft user guides, help center articles, urgent updates, and internal communications all with the goal of making sure our clients have the resources and information they need to utilize and optimize their relationship with our product. With one hand in technical writing, and another with a firm grasp of user legibility, this role strides the in-between of understanding (and explaining) how the machinery of our product works, while being able to translate that for a multitude of internal and external audiences.

What you’ll do

• Create, curate and publish learning content that effectively educates and empowers our fans, rightsholders, and SeatGeek team to use our products and tools successfully
• Ongoing management of SeatGeek learning and self-service systems including access, organization, versioning, styling etc. 
• Collaborate with internal teams globally at SeatGeek to identify learning content needs and respond to those with resources that meet the business need. 
• Change management of existing learning content that reflects continual product and process changes. Ensure content is updated, accurate, consistent, and relevant. 
• Contribute to business improvement initiatives and projects that support successful outcomes for Marketplace Operations

What you have

• 3+ years experience with creating learning content and platform documentation in an enterprise SaaS environment
• The ability to project manage your tasks including prioritization, communication, scheduling, and organization
• Experience with implementing new learning content that supports increased effectiveness of our stakeholders 
• Exceptional written communication skills in English, with a strong ability to communicate context, application, and relevant details clearly and concisely 
• Strong collaboration skills, plus an eagerness to learn new products and work closely with product & engineering teams
• Fluency in Salesforce, Confluence, Google Suite, Zoom Meetings, and Asana are a plus

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $45,000-$70,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

APPLY HERE

Jr. Provider Success Associate, Telemedicine

by Kay Tay | Jul 7, 2023 | Uncategorized

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

​​About the Role:

The Jr. Provider Success Associate will focus on supporting and engaging with the Hims & Hers provider community to help ensure their short and long term success on the Hims & Hers platform. They deliver world-class support to the provider network, understand the most pressing challenges facing them, and develop solutions to improve and enhance provider experience. Provider Success Associates are creative, dedicated, motivated, and love solving problems. This role will work closely with Supply Operations Leadership. 

Work Schedule: This role’s schedule is for Thursday through Monday workdays, operating largely autonomously on Saturday and Sunday.

You Will:

• Deliver premier provider support by answering questions via email, analyzing and resolving platform access issues, and leading initiatives to address complex provider challenges. 
• Work cross-functionally with the Operations, Product, Customer Service, and Medical Affairs teams to provide recommendations and streamline provider experience processes in a fast paced environment. 
• Partner with PSA team members to collaborate on complex issues, then share and scale learnings across the team and organization.
• Manage provider communication content, training, and internal resources in order to improve efficiency, compliance, and clarity for all parties. 
• Identify trends and common issues impacting providers, acting quickly on urgent issues and developing long term solutions to address them. 
• Develop and promote processes to facilitate streamlined work for the team and cross-functional partnerships.
• Operate autonomously to own and manage provider support operations over the weekend, understanding when leadership escalation is necessary. 
• Be an extraordinary team member: low ego, high humility, and goal oriented.

You Have:

• 3-5 years of work experience in customer support, community management, or operations
• Exceptional communication skills, both written & verbal: confidently and clearly know what, when, and how to get a message across 
• Self-starter aptitude and ability to work independently: at ease working in a fast-paced environment, handling multiple projects and managing competing priorities
• Technologically-savvy and able to learn new platforms quickly
• Tremendous attention to detail
•  

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.  

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying! 

An estimate of the current salary range for US-based employees is

$55,000—$75,000 USD

APPLY HERE

Order Entry Rep II

by Kay Tay | Jul 7, 2023 | Uncategorized

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Provide timely and accurate processing of orders in both the Local & National space.  Builds strong relationships with all aspects of the sales and delivery process all the way through to billing.  Order Entry is involved with the development and roll out of new systems and products with partnering with Business Process Innovation (BPI) & Product teams.

The Main Responsibilities

• Take orders by various means and ensure orders are keyed as well as execute quotes for customer signature, work on switches, orders for Local Exchange Carriers (LECs), Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs). 
• Coordination of Service Delivery functions and communication of order status
• Create architecture confirmation document 
• Occasionally handles escalations for special ordering requests and expedited order request
• Work with sales, provisioning, billing and operations to reconcile order status on less complex products/services while getting assistance from more experienced team members
• Partner with Sales, BPI, Sales Engineers, Provisioning, Account Management and product to resolve ordering issues for unique customer solutions
• Respond to Sales Team inquiries
• Validate contractual information and other key customer information 
• Other duties as assigned
• Develop and maintain close working relationships with sales/CCMs, understand upstream and downstream implications and dependencies, ensuring orders are keyed timely and accurately. 
• Utilize critical thinking skills to evaluate information provided in the order package, determine most efficient, yet accurate way to translate the information into ordering systems to ensure accurate product and technical information, required notes and accurate billing
• Exhibit continuous learning and development by improving job skills through on the job training and available learning pathways
• Support Order processes and procedures of Lumen to key orders into the appropriate Order Entry System through to billing
• Stay on top of all new product, system/tools and process changes as they are rolled out.

What We Look For in a Candidate

Minimum:

• High School diploma, GED or equivalent education and experience
• 1+ years of related experience
• Customer service, problem solving and analytical skills
• Verbal, written and interpersonal communication skills
• Collaboration skills and use a team approach to accomplishing work
• Self-starter
• Ability to multi-task
• Computer and keyboarding skills
• Experience using Computer Systems and Windows-based applications including word processor, spreadsheet

Preferred:

• Understanding technical products and service
• Knowledge of order process and technical side of the provisioning process
• Telecom experience

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

#ibm #sd

Requisition #: 328295

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

36450

Salary Max :

81000

APPLY HERE

Lead Benefits Analyst (Florida Remote)

by Kay Tay | Jul 7, 2023 | Uncategorized

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

The Lead Benefits Analyst will assist with the strategic development and positioning of benefits and well-being so they are an integral part of PSCU’s total rewards offerings and contribute to the attraction, engagement and retention of employees. Provide direction to team members and coordinate with insurance providers and third-party administrators in the daily administration of employee benefits to include medical, prescription, dental, vision, life, disability, health savings accounts, flexible spending accounts, COBRA, and retirement programs as well as leave of absence administration. Responsible for timely and accurate completion of compliance activities and audits. Assign tasks, oversee project and task progress, and offer coaching and guidance to team members. Identify and implement process enhancements to provide superior customer experience, output high productivity, and reduce waste and redundancy.

Role Responsibilities

• Under direction of total rewards leadership, perform data and cost analysis to evaluate benefit offerings, leave of absence strategies, and well-being strategies and make recommendations.
• Oversee the implementation of benefit, leave of absence, and well-being programs in partnership with external vendors and brokers and internal HR, systems, and legal teams.
• Maintain knowledge of benefit, leave of absence, and well-being practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility.
• Meet regularly with leaders and team members to ensure leave of absence practices meet the needs of employees and the business.
• Create a variety of written documentation and materials for communication to employees and leaders and draft new or updated policies and any coordinated documentation for the Employee Handbook and other purposes.
• Oversee and review all program materials, website content, and mobile application content to ensure it is accurate, detailed, and further advances employee knowledge and understanding.
• Manage all program communication and education materials to ensure information and training is provided on a regular cadence and meets employee and leadership needs
• Provide guidance and mentorship to team members and ensure tasks are assigned and SLAs are met on time and with high levels of service.
• Research and resolve complex benefits, leave of absence, and vendor issues.
• Perform other duties as assigned.

Role Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field or equivalent combination of education and experience required.
• Relevant certification (CEBS, CBP, SHRM-CP, PHR) preferred. 
• Seven (7) years of experience in benefits administration with at least three (3) years focusing on plan design, compliance, and benefits vendor management required.
• Experience with leave of absence administration required.
• Experience performing data analyses and leading projects or business initiatives required.
• Experience working within a Human Capital Management (HCM) or Human Resources Information System (HRIS) preferred.
• Workday HCM experience preferred.

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
• In-depth knowledge of benefits regulations, including COBRA, HIPAA, ERISA, ACA, Section 125 and other applicable laws
• In-depth knowledge of federal and state leave laws, including FMLA, ADAAA, and other applicable regulations
• Strong leadership skills with ability to handle sensitive issues in a confidential and professional manner
• Effective interpersonal skills with ability to collaborate with employees at all levels of the organization and build and maintain relationships with vendors and consultants
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven recommendations
• Ability to communicate effectively in both verbal and written formats and give presentations using various audiovisual support aids
• Ability to balance multiple projects, work in fast-paced environment, and meet deadlines
• Ability to exercise initiative, display detail orientation, and focus on complex and repetitive tasks
• Ability to exercise discretion and independent judgment in making decisions
• Proficiency in word processing and spreadsheet computer software applications

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$68,600.00

to$116,500.00

*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campus
• Endless opportunities for advancement
• Competitive wages
• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Dental and Vision
• Basic and Optional Life Insurance
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Legal Plan
• Pet Insurance
• Adoption Assistance Plan
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Mental health and Well-being: Virtual mental health support and resources
• Tuition Reimbursement
• Wellness program
• Back-up child care program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

APPLY HERE

Learning Experience Designer

by Kay Tay | Jul 7, 2023 | Uncategorized

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position creates learning experiences that embody the best of adult learning strategies for PSCU, our financial institutions, and their account holders. Complete complex design projects and lead instructional design initiatives through the application of best practices in blended learning. Understand client needs and wants, and fit solutions into existing infrastructure and surrounding landscape.

Role Responsibilities

• Design and develop technical and soft skill learning solutions based on learner needs to achieve desired learning outcomes.
• Create online learning materials using authoring and content management tools, such as Articulate 360 and Camtasia.
• Create instructor-led and on-the-job training materials using Microsoft Office products.
• Establish and communicate education requirements and learner-friendly elements for company products and solutions.
• Serve as project manager for instructional design efforts.
• Collaborate with key project stakeholders to deliver optimal learning solutions.
• Gather, assimilate, and dispense instructional design/training project information through a partnership with internal stakeholders and L&OD staff.
• Ensure a high standard of instructional integrity is maintained throughout the development of learning projects.
• Conduct Train-the-Trainer sessions for new instructor-led classes.
• Advise internal stakeholders and L&OD staff on instructional rationale.
• Assist in the creation and maintenance of departmental Standard Operating Procedures.
• Perform other duties as assigned.

Role Requirements

• Bachelor’s Degree in Education, Adult Learning, Instructional Technology, User Experience Design, Interaction Design, or Business Management, or equivalent combination of education and experience required. 
• Experience translating written content into visual descriptions, graphics, and simulations required.
• Experience writing storyboards and scripts for use in eLearning required.
• Three (3) years of training and development experience, including needs analysis, task analysis, scenario-based program development, training delivery, and performance consulting preferred.
• Experience in the financial industry preferred.  

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
• Knowledge of instructional design best practices, such as needs assessment, analysis, behavioral objectives, and competencies
• Teaching skills via traditional classroom training, virtual training, and eLearning; Understanding of adult learning principles; ability to learn new technology and apply it to business needs
• Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas
• Ability to work effectively with remote teams
• Organizational skills with the ability to manage multiple tasks and projects at one time and meet deadlines
• Strong customer service skills with the ability to interact professionally and effectively with stakeholders from all departments within and outside the company
• Analytical and interpretation skills
• An understanding of, or ability to learn, the financial services industry, payments industry, and credit union Industry
• Ability to design effective performance measurement and evaluation strategies
• Decision-making skills with the ability to investigate and weigh alternatives and select a course of action that provides the greatest benefit to the organization
• Creative thinking skills with the ability to ask the needed big-picture questions that lead to process and team improvements
• Time management skills with the ability to prioritize and schedule daily activities for efficiency
• Problem-solving skills with the ability to look for root causes and implementable, workable solutions
• Personal computer experience should include working with Microsoft Word, Excel, PowerPoint, and Outlook at an intermediate level
• Ability to “think on their feet” and tailor design and delivery of classroom learning as needed
• Must have a track record of producing accurate work, demonstrates attention to detail, and reflects well on the organization
• Ability to travel as needed to successfully perform position responsibilities

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$56,600.00

to$93,400.00

*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campus
• Endless opportunities for advancement
• Competitive wages
• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Dental and Vision
• Basic and Optional Life Insurance
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Legal Plan
• Pet Insurance
• Adoption Assistance Plan
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Mental health and Well-being: Virtual mental health support and resources
• Tuition Reimbursement
• Wellness program
• Back-up child care program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

APPLY HERE

Proposal Coordinator- Iowa

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Proposal Coordinator- Maryland

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Proposal Coordinator – New Mexico

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Marketing Content Specialist

by Kay Tay | Jul 6, 2023 | Uncategorized

About The Princeton Review: The Princeton Review is a leading tutoring, test prep and college admission services company. Every year, it helps millions of college and graduate school-bound students achieve their education and career goals through online and in person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. Its Tutor.com brand is the largest online tutoring service with a community of more than 3,000 expert tutors and 22 million one-to-one tutoring sessions completed. The Princeton Review is headquartered in New York, NY. For more information, visit PrincetonReview.com. Follow the company on Twitter @ThePrincetonRev. The Princeton Review is not affiliated with Princeton University.

Summary of Position:                       

This is an excellent role for someone who is passionate about sharing the information they have so they can help students succeed. The Marketing Content Specialist role is The Princeton Review’s knowledgebase for MCAT subject-matter, admissions information, and timeline on the Online/Marketing team. Marketing Content Specialists are able to talk about their test type in a clear and dynamic way to engage the next generation of medical school students!

Major Responsibilities:

1. Serve as the primary MCAT knowledge base for the Online/Marketing team.
2. On a routine basis, and using provided resources, write articles (aprox.1200 words) on various MCAT topics, keeping SEO in mind.
3. Own the process of analyzing content data based on initial goals and course-correcting for SEO.
4. Regularly review and initiate necessary updates to MCAT pages as timely content expires.
5. Collaborate with the Social Media Manager on the routine development of compelling and consistent content for our social media channel followers.
6. Collaborate with the Email Manager to produce impactful headlines and subject matter for our MCAT email campaigns.
7. Support the Online/Marketing team by independently conducting research and developing MCAT content for each channel (email, social, web)
8. Other duties as assigned.

Education, Background, Experience & Qualifications:

1. In-depth knowledge of MCAT subjects, administration, and medical school admissions timelines
2. Ability to craft compelling MCAT content based on a single question or statement.
3. Capable of creating both written and video content
4. Comfortable occasionally being on camera.
5. Understanding of digital marketing; email, social media, and SEO
6. Experience in digital marketing content creation
7. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team.
8. Exceptional verbal and written communication skills.
9. Strong organizational skills resulting in the ability to prioritize multiple projects and initiatives.
10. Experience with or a desire to learn Microsoft Teams, Conductor, and Google Analytics

Salary: $55,000 – $60,000 per year, based on a 40 hour work week.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Hawaii, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

APPLY HERE

Social Media Communications Senior Specialist

by Kay Tay | Jul 6, 2023 | Uncategorized

Maintains the integrity of the company’s brand via social and digital channels by creating processes, procedures and programs that help meet and engage customers where they are showing up. This is a customer care role – not a paid or organic social media role that develops or deploys content.Compensation Minimum:$68,200 / yearCompensation Maximum:$109,200 / year

Compensation may vary based on the job level and your geographic work location.

About American Family Insurance:

• We are dream champions and difference makers. We change lives for the better.
• Your big ideas and collaborative spirit can help us convey those messages to customers across our enterprise.
• We’re a Fortune 300 company operating in all 50 states, looking for highly creative and insightful marketing professionals. In this role, you’ll reach current and new customers with engaging, effective and memorable marketing initiatives and help build a brand that’s relevant to their lives.
• If you want to create, manage and execute strategies that engage customers, expand markets and support our growing enterprise of companies, you’ll fit right in.
• We unapologetically promote inspiring, protecting and restoring our customers’ dreams … and yours.

Level Summary

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Solves complex problems
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Acts as a resource for colleagues with less experience

As part of the Social Care team, the Social Media Communications Senior Specialist will primarily focus on:

• Leads community engagement, surprise and delight programs, the Twitter and Facebook chatbot functionality and other projects as needed
• Engage, moderate and populate related social channels and forums, proactively or reactively
• Help maintain brand voice guidelines to ensure consistency throughout all our communications
• Work with the team and agency partners to improve processes, programs and functionality of systems
• Will participate in the on-call rotation

​The preferred candidate will have:

• Writing experience and editing communications
• Persuasive writing and grammar experience with outstanding proofreading and syntax skills
• Exceptional customer care experience
• Strong understanding of the social media landscape best practices
• Experience successfully managing multiple projects simultaneously while working with various stakeholders and teams
• Experience managing insurance or financial brands in the community space is a plus
• A team player who loves to collaborate at all levels
• Experience using Sprinklr or a similar social media solution

Success in this role means:

• You will be successful if your core values and work you’ve done speaks to executing, building relations, influencing, being strategic.
• Examples include being proactive and resourceful, being a team player and open-minded, focused on results and communication, and being analytical and futuristic.

Travel Requirements

• This position requires travel up to 10% of the time.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service
• Strong experience with effective verbal and written communication
• Extensive knowledge and understanding of social media channels
• Demonstrated experience using social media to positively influence others

• This position requires previous experience with social media, prior experience using Sprinklr (or similar tool) a plus.
• Demonstrated project management experienced preferred.
• ​This position reports directly to a Marketing Manager.
• There is some on-call responsibility required on a rotating basis.
• Travel 3-5 times annually expected on average.

Offer to selected candidate will be made contingent on the results of applicable background checks.

Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

This position may be considered for a Full-Time Remote work arrangement based on the selected candidate’s location. We know flexibility is important to our employees and their families, and we will continue to offer flexibility in this role. This approach will guide us in balancing the needs of the business, customers and our employees.

Preferred locations for this role include:

Madison, WI

• Other locations and remote work may be considered

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

APPLY HERE

Human Resources Coordinator

by Kay Tay | Jul 6, 2023 | Uncategorized

This position serves as HR Coordinator for Scholastic US HR systems – Workday and Kronos. Work includes entering and approving data for employees through employee life cycle – hire, job changes, leaves, termination, etc. This position shares responsibility with the other HR data entry team members and works closely with the HR and Payroll teams across Scholastic US.

The HR Coordinator will enter transactions, create and run reports, audit and analyze data, ensure data integrity within various HR databases, train other HR coordinators, and make recommendations for process improvements in the HR department. 

The position requires HR compliance knowledge, consulting skills and data analytical skill, as well as excellent problem solving skills, and flexibility.

RESPONSIBILITIES

Essential Functions and Responsibilities:

• Act as HR Coordinator and serve as the SME in Scholastic HR Systems for HCM, Payroll and Time & Attendance. 
• Process Worker Data Change requests including promotions, demotions, transfers, leave start and returns, terminations for both professional and non-professional staff. 
• Processes and Administers assigned pay and HR policies for workers including One-Time Payments, Sign-On Bonuses, Retention Programs, Safety, Seasonal Reporting and Recognition bonus programs
• Supports Biweekly Payroll Processing as needed through submitting information to payroll where not systemic.
• Ensure data integrity by conducting regular audits of data within all HR systems.
• Work with HRISNY on Workday enhancements, record integrity, and train other HR staff in process changes where needed.
• Follow through on data entry including completion of business processes, validation processes were entered correctly when routed to HR Coordinator group
• Create, manage and execute regular and ad hoc reports from Workday, Kronos and other databases for HR team, Payroll and Management staff, as well as request from NYO.
• Responsible for shared work and unemployment claims for all SI
• Create, design, and build consistent approaches, and systems for analytics, reporting and data comparisons and validations across various HR data sources and processes.
• Collects and compiles HR metrics and data from a variety of sources including Workday, Kronos, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
• Prepares reports of data results, along with recommendations, and presents and explains findings to HR team and/or senior leadership.
• Member of the Work Force Dimensions team – Workday people data expert and HR technical SME for system implementation and upgrades concerning HR people data, understanding input into and output from Workday.  Divisional HR SME and process lead.  Assist with the creation of test scenarios, data creation and input, and validating test results.
• Maintain HR databases where used as part of HR Operations processes
• Assist with diversity initiatives through partnership with NY corporate communications.
• Backs up team member who enters new hire information into Workday and Kronos. 
• Participates in audits, including OFCCP audits and SOX compliance audits. (changed from Leads as that would be the manager’s role, yes?)
• Recommend new approaches, policies, and procedures to continually improve efficiency in the HR Department. 
• Ensures compliance with data privacy regulations and best practices.
• May participate in other critical HR projects or perform other duties as assigned within the scope of the role.
• Forms – responsible for copying and keeping adequate personnel and benefit forms
• Assist with keeping file room, inventory and storage room organized – Upload to WD

WHO WE ARE

Scholastic Corporation (NASDAQ: SCHL) is the world’s largest publisher and distributor of children’s books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children’s media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services  that support children’s learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online.  True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at www.scholastic.com.

Some benefits that we offer:

• 100% vested of 401(k) Retirement Plan after 5 years employment

• Up to 1M worth of supplemental Life Insurance

• Tuition Reimbursement

• Purchase Scholastic stock at a 15% discount

Thank you for your consideration in choosing Scholastic.

Qualifications

HOW YOU CAN FIT    (Qualifications)

• BA Degree in Human Resources, business, management information systems or related field or equivalent experience preferred.
• Minimum of three years of Human Resource experience or related appropriate experience.
• Ability to maintain a high level of confidentiality is a must.
• Team-oriented, self-motivated individual who enjoys working in a fast-paced environment
• Strong business process and customer focus; detail-oriented with an ability to see and respond to needs in a succinct way.
• Demonstrated problem solving skills
• Results orientation with strong track record of success in delivering on objectives
• Proficiency in Word, Excel, relational databases and SQL preferred.
• Some experience in developing queries/reports/metrics and data analysis.
• Experience in Workday and/or Kronos is a plus.
• Demonstrated oral and verbal communication skills.
• Must have a high level of analytical skill to obtain and organize data. 
• Must be able to work independently as well as collaboratively within a team environment.

Time Type:

Full time

Job Type:

Regular

Job Family Group:

Human Resources

Location Region/State:

New York

Compensation Range:

Annual Salary: 55,000.00 – 65,000.00

APPLY HERE

Assignment Editor

by Kay Tay | Jul 6, 2023 | Uncategorized

In the United States, AccuWeather is only able to hire team members in the following states due to taxation purposes: CA, CO, CT, DE, DC, FL, GA, IL, IN, KS, KY, MD, MN, MO, NE, NV, NJ, NY, NC, OH, OK, PA, SC, SD, TN, TX, UT, VA, WA, WI and WY

AccuWeather, recognized and documented as the most accurate source of weather forecasts and warnings in the world, has saved tens of thousands of lives, prevented hundreds of thousands of injuries and tens of billions of dollars in property damage. With global headquarters in State College, Pennsylvania; a severe weather center in Wichita, Kansas; and offices in New York City and elsewhere around the world, AccuWeather serves more than 1.5 billion people daily to help them plan their activities and get more out of their day through innovative digital media properties, such as AccuWeather.com and mobile, as well as AccuWeather For Business (AFB), radio, television, newspapers, digital out of home, the 24/7 AccuWeather Network channel and AccuWeather NOW streaming service. Additionally, AccuWeather produces and distributes news, weather content, and video for more than 180,000 third-party websites.

AccuWeather’s innovation-first promise has led to the development of many award-winning and propriety features that are available free to the public, including AccuWeather MinuteCast® Minute by Minute™ forecasts with Superior Accuracy ™, the exclusive AccuWeather RealFeel® Temperature, and AccuWeather RealImpact™ Scale for Hurricanes, among many other revolutionary products for the greater safety, convenience and comfort of our users. Further, AccuWeather serves more than half of the Fortune 500 and thousands of other businesses in the U.S. and globally.

Dr. Joel N. Myers, Founder and Chief Executive Officer, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Dr. Myers, a leading creative thinker and visionary, has been named “the most accurate man in weather” by The New York Times and one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs.

SUMMARY 

The award-winning and national AccuWeather Television Network is seeking an Assignment Editor to monitor weather news and information as well as to help initiate coverage plans and create story development.  This includes supporting the lead network producers and reporters, as well as the digital story team to create engaging content.

The Assignment Editor will monitor news and weather information sources and social media to find engaging weather news stories. Responsibilities include aggressively seeking potential story possibilities, determining story priorities, documenting details, keeping information updated and relaying progression of the stories to the appropriate teams. The role shares story information and updates within the cross-platform news communication process.

This position reports to the Senior Planning Producer and works closely with the production teams. Remote candidates are being considered for this exciting opportunity.

RESPONSIBILITIES 

• Demonstrates news awareness and editorial judgement to dig for stories and begin story development
• Aggressively connects with sources for information and story leads
• Maintains updates in content planning sites
• Understands content strategy and timing for delivery
• Creates relationships with partners, social media contacts, reporting teams
• Has demonstrated ability to pitch and deliver interesting and unique stories
• Keeps updated on news events and gathers information (stats, interviews, video, etc. ) to build effective storytelling across all platforms  
• Identifies future news opportunities, sources and confirms news information
• Communicates information in a complete, scripted fashion to support show production and story development
• Coordinates series and long-term production with producer team
• Maintains a positive attitude and ability to work collaboratively with a variety of teams 
• Other duties as assigned

QUALIFICATIONS:

• At least 3 years of experience and demonstrated success at news station or network
• Excellent research skills and broadcast/digital writing ability 
• Demonstrated news awareness and editorial judgement
• Working knowledge of news content management systems (iNews, ENPS, Dalet, Inception, etc.)
• Ability to work under deadline pressure, adapt to change and juggle multiple tasks
• Understands what makes a good story on television and online
• Demonstrated ability to be highly organized
• Undergraduate degree in journalism or related field
• Availability to work varying shifts, including weekends and overnights, as needed, including when news or events deserve attention
• In the United States, AccuWeather is only able to hire team members in the following states due to taxation purposes: CA, CO, CT, DE, DC, FL, GA, IL, IN, KS, KY, MD, MN, MO, NE, NV, NJ, NY, NC, OH, OK, PA, SC, SD, TN, TX, UT, VA, WA, WI and WY.

APPLY HERE

Senior Editor, NPR States Team – Temporary (6 months)

by Kay Tay | Jul 6, 2023 | Uncategorized

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. 

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

NPR’s National Desk is seeking a temporary editor for the NPR States Team. This team works together, as one network, to cover state legislatures, state executives, state policy and state politics. The Senior Editor will be accountable for generating and editing material that combines the resources of NPR and its member stations, as well as helping the network communicate and coordinate coverage plans. The Senior Editor will be adept at collaborating with partners inside NPR and at Member stations on major issues driving national and regional political discussions.

This editor would be a full-time temporary employee at NPR from August 2023 through January 2024. Full-time temporary employees are eligible for benefits. 

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

This is a union represented role covered under the terms of a collective bargaining agreement with SAG-AFTRA. 

RESPONSIBILITIES

• Work in conjunction with station and NPR editors to make assignments and provide editorial guidance, and in identifying and coordinating coverage opportunities and themes.
• Convene and run regular conference calls with Member station partners. Distill from those calls ideas for national stories or series.
• Generate story ideas, review story pitches, help determine the best approach to storytelling, including making suggestions for interviews and establishing contacts and guiding coverage.
• Provide editorial guidance to member station reporters on stories for local air and websites.
• Coordinate coverage with NPR bureau chiefs and Washington Desk editors.
• Keep NPR and member stations apprised of each other’s political coverage plans and look for ways to collaborate.
• Ensure that all material meets NPR program’s standards and practices, including standards of fairness, objectivity, balance, consistency and technical quality.
• Drive coverage of state government and politics on radio and digital platforms and coordinate coverage with NPR Digital and Social media teams.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Minimum 5 years’ experience as an editor or reporter in public radio or a national media organization;
• Experience covering state government and politics. 
• Proven editing ability and outstanding news judgment;
• Experience maintaining high journalistic standards under deadline pressure, including standards of objectivity, balance and fairness;
• Demonstrated ability to generate and execute complex creative ideas and to assimilate and organize large amounts of information;
• Proven ability to consistently work well with others, demonstrating at all times respect for the diverse constituencies at NPR and within the public radio system;
• Broad knowledge and proven understanding of social, political, demographic, and other trends affecting NPR and the media sector in general;
• Ability and willingness to work varied shifts.

PREFERRED SKILLS

• Interpersonal style that empowers and builds collaboration; supports participation, accountability and dedication to mission;
• Demonstrated ability to focus collaborative efforts on the achievement of agreed outcomes within finite timeframes and budgets;
• Positive approach to embracing change;
• An understanding of the public radio system, including the relationship between NPR and member stations is a plus.

EDUCATION REQUIREMENT

• Bachelor’s degree or equivalent experience.

WORK LOCATION

Remote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.

JOB TYPE

This is a temporary (6-month) full time position.

COMPENSATION

Salary Range: The U.S. based anticipated salary range for this opportunity is $120,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Does this sound like you? If so, we want to hear from you.

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

NPR Pay Range

$120,000—$120,000 USD

APPLY HERE

Video Producer (Remote)

by Kay Tay | Jul 6, 2023 | Uncategorized

We are CrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:
CrowdStrike’s Media Studio is an international production and post production element within the internal agency model of CrowdStrike’s Brand team. We are in search for a multimedia video producer responsible for planning and implementing all of the elements of a video project from ideation all the way to final deliverables. They must be able to manage multiple project workflows simultaneously. A background in creative storytelling a plus.

What You’ll Do:

• Assisting in the creation and refinement of scripts, project concepts, and other materials.
• Creating and managing budgets for all production costs and expenses.
• Sourcing staff, negotiating rates, and hiring equipment.
• Scheduling all tasks within the video production process.
• Handling and planning for disruptions to the project.
• Locating, checking, and booking shooting venues.
• Directing camera ops, set designers, actors, and support staff.
• Working with editors to oversee the project’s finalization.
• Meeting with relevant stakeholders to discuss the project.
• Ensuring that the production quality of the final product is top-notch

What You’ll Need:

• 10 Years of experience in production and post production
• Minimum 5 years professional video production experience
• Minimum 5 years professional video editing experience
• Must have either worked for or collaborated closely with advertising or creative agencies.
• Minimum 1-3 years of project management experience 
• Previous experience with coordinating visual identity (including key art) and motion GFX-based projects and coordinating motion GFX-based projects.
• Excellent written and verbal communication skills.
• An eye for detail and design.
• Self-motivated & highly adaptable, able to work autonomously.
• Highly organized with good time management skills.
• Program experience with Adobe Premier, Adobe After Effects, Adobe Photoshop, Asana, Wistia, YouTube

Bonus Points:

• Experience in camera operation and light editing a plus.
• Proficiency in the Adobe Suite a plus.

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements 
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption 
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

APPLY HERE

Payroll Specialist III

by Kay Tay | Jul 6, 2023 | Uncategorized

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable.

Position Summary/Objective
The Payroll Specialist II will be responsible for providing managed payroll administration services and Workday payroll processing support to a book of clients, and will manage multiple projects with various deadlines in a fast-paced work environment.   This position resides in a customer team environment and, in addition to supporting named customers will also support all customers across all service levels as the leaders and business deem necessary. In addition to day-to-day support, Workday payroll configuration and year-end support is required.

Essential Functions/Duties/Responsibilities

• Act as named Specialist for Managed Payroll and Payroll Administrative customers; and, support other OSV payroll, tax and garnishment customers as needed within the service team
• Provide guidance and instruction in accordance with OneSource Virtual (OSV) Standard Operating Procedures (SOPs) to OSV customers on the Workday platform
• Follow daily standard operating procedures and processing checklists outlining workflow
• Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met
• Support customer via phone as required
• Respond to internal escalated cases from payroll team and other internal stakeholders
• Manage the timely resolution of customer issues including handling customer escalations, perform and document Root Cause Analysis and implement remedial procedures to close gaps identified
• Conduct monthly customer check-in calls
• Initiate and maintain customer relationships, including having frequent direct customer contact
• Lead scheduled weekly, monthly and quarterly client calls; participate in new client transition and other service area calls as needed, such as Tax
• Configure basic to medium complex Workday pay components, deductions and run categories
• Support the year-end process
• Troubleshoot quarter and year-end audit reports and make recommendations to customers
• Maintain established accuracy and timeliness service level agreements
• Meet quality and production metrics and scorecards
• Generates on-demand payments as requested
• Maintains payroll services support documentation
• Works extensively with peers and customer teams to collaboratively support customers and resolve requests
• Contribute to a positive, collaborative work environment
• Follows all security protocols to safeguard confidential, proprietary, and/or customer data
• Assist with special projects as needed

Competencies

• Excellent critical thinking, consultative, and problem-solving skills
• Strong communication skills with emphasis on outstanding customer service 
• Flexible in a changing environment
• Strong organizational skills with ability to multi-task and support multiple customers effectively
• Strong collaboration skills to support collective goals
• Detail Oriented with good  time management skills and accuracy
• Ability to establish and maintain effective working relationships
• Strong analytical, data entry and research skills
• Self-directed management of workload with ability to meet tight deadlines and competing demand
• Use tact and discretion in dealing with customer information
• Excellent problem solving and mathematical skills
• Strong understanding of payroll processes and procedures
• Exercises independent judgment and a sense of urgency

Supervisory Responsibility

This role does not have any supervisory responsibilities
 

Qualifications and Experience

• Associates degree or higher preferred       
• Fundamental Payroll Certification (FPC) required (at time of hire or within 12 months); CPP preferred
• 3+  years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting
• 3 + years Customer Experience, or proven skills to operate at this experience level
• Advanced Proficiency with the Microsoft Office suite, including Microsoft Word and Excel
• Demonstrated logical Payroll thinking
• Consultative mind set with a heart of a teacher
• Experience with and understanding of Payroll Taxes
• Experience with intermediate Payroll configuration
• Strong understanding of Payroll Compliance
• Year-End Support and W2 Consultation experience
• Multi-Jurisdiction tax and/ or Payroll Year End Adjustments experience
• Flexibility of hours to meet customers needs
• Strong written and verbal communication skills

Preferred Skills

• Experience in an outsourcing environment, payroll or tax
• Systems Implementation experience 
• Workday Payroll experience
• Accounting / Book Keeping / GL experience
• Experience with Salesforce programs

APPLY HERE

Seller Email & Push Marketing Manager

by Kay Tay | Jul 6, 2023 | Uncategorized

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop, or Elo7 you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

Job Description

What’s the Role?

Etsy’s CRM team is responsible for the strategy, roadmap, data integration, production, deployment, and analysis of marketing campaigns. These campaigns help more than 40 million buyers worldwide find and purchase the perfect item on Etsy and provide over 6 million sellers with the support they need to continue to grow their business on Etsy.

We’re looking for a Seller Email & Push Marketing Manager to join the CRM team to reach our sellers and deliver the tools and education that help them manage their small businesses. As a Seller Email & Push Marketing Manager, you will build personalized customer experiences through the email and push channel, including using automation to target the right customer at the right time in the lifecycle to enable their success as a seller on Etsy. We are looking for someone who is excited by the prospect of improving channel marketing through user segmentation, data-driven automation, content optimization, and product improvements.

This is a full-time position and reporting to the Director, Seller CRM and the base salary range will be 91,000.00-119,000.00 USD USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What does the day-to-day look like?

• Drive and lead Seller Email and Push marketing, developing the roadmap and prioritizing CRM programs to deliver on seller goals through continuous iteration and experimentation with a cross-functional team. 
• Co-create channel tactics including planning and developing our marketing calendar in alignment with core stakeholders delivering and leveraging insights to improve the performance of campaigns and overall Etsy customer experience. 
• Work with our Database Marketing team to target key seller cohorts with personalized messaging and content at scale
• Execute longitudinal and multi-variant testing across multiple audiences and launch experiments to optimize the channel performance with a focus on meeting or exceeding CRM goals, including seller growth.
• Use HTML and Braze to build and deploy email and push campaigns, and triggers and experiments to briefs and specifications. This may include: Building HTML templates with personalized content and / or Braze Canvases
• Delivering and maintaining analytics reporting that measures the performance of each campaign on a daily, weekly, monthly, and annual basis.
• Continuously improve processes and efficiency to ensure the team remains agile and responsive to the business.
• Sharing daily and weekly updates on your work and your progress towards goals.
• Occasionally working outside of normal business hours such as weekends, late nights, or early mornings depending on campaign launch times.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualifications

Qualities that will help you thrive in this role are:

• 5+ years direct marketing experience with proven success in executing highly targeted email and push marketing programs in a fast-paced environment.
• You have built sophisticated multi-channel strategies, experimentation roadmaps, and have strong technical experience in Marketing Automation Platforms and third-party email providers (Braze preferred), especially orchestrating omni-channel messaging journeys.
• Organized, efficient, and inventive leadership with advanced problem solving skills, outstanding attention to detail, effective communication skills, and excellent time management abilities.
• Accountability to deliver high quality work and are proactive to share new ideas with peers and leadership.
• CAN-SPAM/CASL/GDPR requirements and inbox deliverability standards.
• The basics of data segmentation and data attribution 
• Some SQL knowledge is required.
• Intermediate HTML skills

Additional Information

What’s Next

If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.

APPLY HERE

Email Marketing Specialist

by Kay Tay | Jul 6, 2023 | Uncategorized

Chefs around the world wear blue aprons when learning to cook, and for us it has become a symbol of lifelong learning.  Our highly motivated group of food enthusiasts are inspired to work on complex business problems with creativity and passion, always looking to learn something new. We take preparation seriously, embrace a spirit of excellence, and put in the extra effort in everything we do.  We are thrilled to be part of our customers’ lives, cooking and creating experiences in their home kitchens.

WHO’S IN THE KITCHEN

We are looking for a detail-oriented, results driven Email Marketing Specialist that will assist in the development, implementation, and execution of various email marketing campaigns. As part of the Growth Marketing team, you’ll help strategize, build, test-and-learn, and improve upon communications in the customer journey. This currently includes marketing, transactional, and customer support emails, and will potentially expand to integrate with other channels such as SMS and Push/In-app notification in the future. This position will have a high impact in driving the acquisition and retention, and improve our overall customer experience.

WHAT’S ON THE MENU

• Build marketing and transactional emails in Braze.
• Create dynamic email content depending on the target audience.
• Drive operational excellence ensuring batch and LCM campaigns are QA-ed and deployed as planned.
• Build drip campaigns and develop content to engage inactive audiences and maintain and grow the database.
• Help manage the intake process and project management of incoming campaign email request.
• Execute A/B and multivariate test to optimize email performance on an ongoing basis.
• Analyze campaign performance and data through various reporting tools, tracking toward goals using a test and learn methodology.

NECESSARY INGREDIENTS

• 1-3 years of email channel experience, with hands-on experience building and deploying promotional and transactional emails. An understanding of email performance metrics or familiarity with marketing analytics.
• Intermediate knowledge of HTML/CSS coding required.
• Experience with an ESP and/or marketing automation system is required, and experience with Braze highly desirable.
• Working knowledge of common email marketing rules, audience segmentation, automation and integration.
• Direct to Consumer and/or experience with subscription business preferred.
• Proven ability to work in a fast paced and progressive environment that is deadline oriented.
• A proactive self-starter who is highly organized, detail-oriented,and can execute complex tasks flawlessly and with minimal oversight.
• Experience in analyzing and gathering insights from email performance data, and familiarity with Google Analytics, Looker, and/or BigQuery a plus.
• A passion for everything food and familiarity with the product.

WHY WE LOVE THIS DISH

• Competitive compensation range: $70,000 – $80,000
• Employee Discount Program
• Health, dental and vision benefits
• 401(k) with company match
• Generous Paid Time Off
• Excellent opportunities for advancement

APPLY HERE

Workforce Management Coordinator (Nights & Weekends)

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

ABOUT FANDUEL GROUP

There are more ways to win, here at FanDuel. We’re willing to bet on it.

THE ROSTER…

At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

WHO WE ARE…

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.

Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

THE POSITION: 
Our roster has an opening with your name on it

The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams.

THE GAME PLAN:
Everyone on our team has a part to play

• Intraday real time monitoring of service levels for all queues at all sites
• Real time monitoring of agent’s performance from all teams at all sites
• Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals
• Communicate and call out changes to incoming contact patterns to operations and the broader WFM team
• Have a real time communication with the WFM team and operations when call outs or changes need to be done
• Update and send reports related to the performance for all teams
• Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met
• Review and process vacation time off and overtime requests in real-time
• Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers
• Maintain composure in critical situations and communicate clearly with both internal and external stakeholders
• Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions
• Provide assistance to the WFM team as needed

THE STATS:
What we’re looking for in our next teammate

• Minimum of 1 year of experience in a contact center environment
• Minimum of 1 year of previous experience in a Workforce Management role as a Real Time Analyst preferred
• Prior experience working with a WFM software solution
• Functional knowledge of Agyle Time or similar call management system(s)
• Proven experience with Aspect or other WFM platform
• Intermediate level proficiency in Excel
• Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions
• Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
• Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred
• Ability to work nontraditional work hours if needed

PLAYER CONTRACT:
We treat our team right

• From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
  An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

APPLY HERE

Data Entry Clerk – Remote

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:
Recruiter will call you from A 770 area code from Georgia

REMOTE DATA ENTRY POSITIONS AVAILABLE

6 Month Contract

$13.50 – $14.00 per hour & Great Benefits

Conduent is hiring immediately for Data Entry positions. These are remote positions to start during COVID but will plan to move back on-site at a later time. MUST be able to Type at least 50 WPM or more.
What you will be doing:
Captures and validates more complex data.
Pre-adjudicates documents and corrects data as required.
Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps. Conducts additional searches to extract accurate data and inputs the same.
Completes assignments using multiple source documents to verify data or use additional information to do the work.
Follows up on pending documents involving analysis.
Return erroneous electronic data forms to the customer for additional information
Hours is a normal 8 hour shift until overtime is called for 10 hrs
What you get:
Full Time Employment
Pay rate starting at $13.50 – $14.00 per hour
Career Growth
Full Benefit Options
Great Work Environment
Working for a fortune 500 company
People who succeed in this role have:
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience.
Requirements
Must be at least 18 years of age or older.
Must have a high school diploma or general education degree (GED).
Must be eligible to work in the United States.
Must be able to clear any necessary criminal background checks or drug screenings.
Join a rapidly growing customer service organization that can support your career goals and Apply Today!
Recruiter will call you from A 770 area code from Georgia
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

APPLY HERE

Driver Onboarding Specialist/Data Entry Clerk

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Join Our Team as a Driver Onboarding Specialist/Data Entry Clerk
Job Description:

Enjoy working from home or working from our downtown San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)

We are hiring a driver support specialist to communicate with our delivery professionals and help them get from sign up to activation as quickly as possible. The ideal candidate will have 2+ years of experience in a business environment. Related experience includes data entry, human resource (HR), receptionist, administrative assistant, or customer service.

Looking for candidates that are tech-savvy and detail-oriented. Should have a strong desire to help people. You will need access to a quiet work environment, a smartphone, and a computer with reliable internet access. We are looking for someone who can work full-time. Shifts may include nights and weekends.

Responsibilities:

Review applications as well as insurance and vehicle registration documents for accuracy and eligibility
Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided)
Communicate with delivery professionals via text, chat, and email about the status of their applications
Order driver applicants’ pre-employment background checks using company software
Required Experience:

Associate’s degree or above (preferred, not required)
1-2 years of experience in recruiting/onboarding gig app workers or working in data entry, HR, or customer service (preferred, not required)
Skills/Qualifications:

Strong attention to detail
Self-motivated, able to work independently
Excellent communication skills
Ability to handle and prioritize multiple tasks
Comfortable with smartphone applications and web-based applications

APPLY HERE

Accounts Payable Customer Care Specialist II (Remote)

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Pay Range $20.14 – $30.82

Bonus Eligible No

Now Brewing – Accounts Payable Customer Care Specialist II! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

 Job Summary

This job contributes to Starbucks success by performing a variety of analytical accounting duties. Reconciles bank
and vendor accounts, posts to and balances general ledger, processes payments and compiles segments of monthly
closings. Area of responsibility may include accounts payable, accounts receivable, cash management or capital
accounting. Models and acts in accordance with Starbucks guiding principles.

As a Accounts Payable Customer Care Specialist II, you will…

• Analyze supplier aging to pay all invoices working to build sustainable processes between AP, the supplier, procurement, and sourcing.
• Communicate and build relationships with internal and external customers to resolve issues.
• Utilize available resources and tools to resolve issues.
• Work with suppliers and partners to identify missing elements in the invoice submission or approval process.

We’d love to hear from people with:

• 2 years’ experience Accounts Payable or purchase order processing
• 1 year Experience with Oracle or other large ERP accounting system
• Ability to analyze data.
• Balance multiple priorities
• Maintain regular and consistent attendance.

APPLY HERE

CURRI

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Deliveries done on your terms. Join, drive, get paid.

Join our nationwide network and find flexibility, earn on your own schedule, and get daily opportunities sent to you.

.

APPLY HERE

Drive for Us

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

If you’re interested in contracting with Lab Logistics please fill out and submit a driver profile.

APPLY HERE

Transcription Jobs

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Transcriptionist jobs available — work online
Allegis specializes in transcription for the insurance and legal industries. Our work-from-home transcriptionists transcribe recorded audio files for some of the largest providers in the country. This means a sizable and steady workflow that satisfies transcription contracts of many types and sizes.

Why transcribe for Allegis?
If you’re looking for ongoing freelance transcription jobs and a great engaged team to be a part of, Allegis could be for you.

As an independent contractor transcriptionist for Allegis, you decide how much you work and work on your schedule. In addition to a robust Community Network, our responsive support team is focused on your success — and we’re here to help every step of the way.

Sound like a good fit? Apply today! We have many work-from-home transcription contracts available right now.

APPLY HERE

Transcript Production Specialist (Fully Remote) 

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Job Type

Full-time

Description

The Transcript Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in our database.

TRANSCRIPT PRODUCTION SPECIALIST ESSENTIAL FUNCTIONS:

• Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
• Communicate with reporters regarding transcript status, orders and client requests
• Convert transcript files into various file types and link exhibits to same
• Create and send errata sheets
• Email and upload transcript files to clients’ online repository
• Ship hardbound transcripts, exhibits and videos to clients
• Produce videoconference recordings
• Promptly respond to client questions and requests via email and/or phone
• Submit billing processing form to billing department with job specifications
• Enter job notes in Reporter Base – any update to the job process should be documented
• Other duties as assigned

TRANSCRIPT PRODUCTION SPECIALIST LOCATION:

Fully Remote

TRANSCRIPT PRODUCTION SPECIALIST SHIFT:

M-F 1:00pm – 9:00pm EST

M-F 10:00am – 6:00pm EST

TRANSCRIPT PRODUCTION SPECIALIST COMPENSATION:

$20.00 – $22.00 /hour

BENEFITS:

• Medical
• Dental
• Vision
• Voluntary Term Life Insurance
• Voluntary Whole Life Insurance
• Voluntary Long Term Disability
• PTO
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)
• Maternity Leave

Requirements

• College degree or a minimum of 2 years in a customer service environment.
• Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
• Strong attention to detail required.
• Must have a team-spirited, positive personality.
• Must be able to work in a professional and confidential environment.

APPLY HERE

Data Entry Associate

by Kay Tay | Jul 5, 2023 | Uncategorized

Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.

Joining ExamWorks as a Data Entry Associate may be the best decision you ever make. 

We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.  

This position is 100% remote. Candidate must be available to work 8:00am-5:00pm PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.

The hourly rate of pay for this role is between $16.00-$16.50.

If you’re ready for a change, let’s hear from you!

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Gathers, organizes and prepares source documents for data entry into the appropriate system database.
• Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters both alphabetic and numeric data from source documents into the proper system database.
• Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
• Follows data program security practices and procedures at all times.
• Routinely secures information by completing database backup daily.
• Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
• Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
• Perform other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE 

High school diploma or equivalent required. A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS 

• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPAA regulations and compliance.
• Must be a qualified typist with a minimum of 40 W.P.M.
• Ability to follow instructions and respond to managements’ directions accurately.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.

Examworks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. 

APPLY HERE

Editor

by Kay Tay | Jul 5, 2023 | Uncategorized

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

Editor, The American Journal of Managed Care/AJMC.com

We are seeking a highly motivated, organized, and innovative Editor to join a large brand for an audience of clinical decision makers and policy makers interested in reading about the latest clinical, economic, and policy aspects of financing and delivering health care. They will pitch story ideas, write and edit articles daily, create and maintain relationships with Strategic Alliance Partnerships, and assist with managing long-term projects. The Editor will report to the Managing Editor.

Travel is required to attend some conferences throughout the year. The Editor must have the experience and vision to represent the brand at internal and external meetings and during calls, including those with key opinion leaders and experts.

The Editor will be expected to write various types of articles and edit videos and podcasts in a deadline-driven environment, as well as assist with executing special projects. Ideally, the candidate will have some familiarity with medical and health care policy terminology and search engine optimization (SEO) techniques, and a desire/curiosity to learn more.

The position will also be expected to work cross-departmentally with Marketing, Sales, and Project Management, as well as execute content-related strategies.

POSITION REQUIREMENTS

Responsibilities

• Create compelling digital content—mostly written articles, but also videos and podcasts—for daily posting via a content management system with SEO best practices
• Schedule, research for, and conduct video interviews with industry experts
• Edit compelling video content of physician-based interviews using iMovie
• Record, edit, and produce podcasts
• Travel to medical conferences to write articles based on sessions and posters, conduct interviews, and network as needed to identify new contributors and KOLs
• Maintain relationships with Strategic Alliance Partnership organizations to create and gather content

Qualifications:

• Minimum of BA/BS or equivalent editing/journalism experience
• 3+ years writing/publishing experience, preferably health care, business, for financial-related field
• Strong news judgement
• Ability to write clearly, quickly, and accurately about complex topics
• Ability to manage multiple projects concurrently
• Excellent written and verbal communication skills
• Superior organizational skills and attention to detail
• Excellent interpersonal skills and the ability to work well both with coworkers and with external key opinion leaders
• Thrives both independently and as part of a collaborative team in a fast-paced, fluid environment
• Familiarity with AMA style preferred
• Some familiarity with medical and health care policy terminology and search engine optimization techniques 

APPLY HERE

Video Content Creator (Remote, Contractor)

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

The Art of Education University is seeking exceptional educators to produce video content for its YouTube channel, which has over 8,000 subscribers. Video Content Creators submit written proposals and scripts, along with corresponding video content for a predetermined amount of episodes. Video Content Creators must have K-12 art experience, strong writing and communication skills, confident camera presence, technology proficiency, enthusiasm and knowledge of trends and best practices in art education, and the ability to adhere to strict deadlines.
POSITION DETAILS
Structured as a remote part-time, project-based, contractor position. This position will report to the Media Content Manager
This position is eligible to remote work from the following locations: USA.
We have been a 100% remote company since the beginning!
MISSION
We grow amazing teachers by providing rigorous, relevant, and engaging professional development at every stage of their career.
The Details
ESSENTIAL FUNCTIONS
Submit written proposals and scripts, along with corresponding video content for a predetermined amount of episodes, to be published on The Art of Education Universitys YouTube Channel.
Create one Instagram Story per episode to highlight each episode they have created.
Provide timely and clear communication with the Media Content Manager.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong writing and communication skills.
Confident, natural, and engaging camera presence.
Ability to connect with a wide audience.
Excellent collaborator open to suggestions and feedback.
Knowledgeable of up-to-date trends and best practices in art education.
Passionate for sharing ideas with others.
Organized and able to meet deadlines.
Comfortable and proficient with technology and filming.
Position Requirements
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage applicants who believe they possess the necessary skills and experience to apply, regardless of whether they meet each requirement to the fullest extent.
EXPERIENCE
K-12 art classroom teaching experience.
OTHER REQUIREMENTS
Ability to view computer screens for significant periods of time. The Art of Education University is an online university therefore 95-98% of ones time will be on or using technology.
Ability to use a laptop keyboard with accuracy.
Ability to hear at normal levels and through electronic devices such as laptops, earbuds, phones, and the like.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation
Video Content Creators earn a base stipend per episode once the commitment has been met (all filming is submitted and accepted and all Instagram stories are received).

APPLY HERE

Content Development Specialist – (FT)

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

JOB DESCRIPTION

External Job Title:      Content Development Specialist, Assessment Services

Location:         Remote

Reports to:       Content Development Manager

Summary

The Content Development Specialist is a member of the Content Development team within the Assessment Services Department. This position is responsible for training and managing external item writers, editing writing test items, and developing test specifications/test objectives according to industry best practices.

To be successful, the Content Development Specialist must exhibit strong technical writing and editing skills. The Content Development Specialist is also expected to manage external item writers for multiple projects including developing and monitoring assignments; providing training, feedback, and support to item writers; and ensuring all editing is completed on time and to a high level of quality. The Content Development Specialist will also be called upon to facilitate in-person and virtual content development workshops with external subject matter experts (SMEs) and to communicate regularly with clients.

Main Duties                                        

• Train external subject matter experts (SMEs) in best practices for exam content development
• Manage SMEs during content development efforts
• Edit and write test items according to industry best practices
• Provide timely, constructive feedback to external item writers with varying levels of experience
• Research and draft test specifications/test objectives 
• Manage multiple concurrent content development assignments, each on its own schedule, to ensure on-time delivery
• Communicate directly with clients throughout the content development cycle
• Facilitate in-person and online content development workshops with subject matter experts (SMEs)
• Become proficient with Prometric’s internal, proprietary assessment technology; follow established procedures and guidelines, and comply with exam security practices
• Other duties as assigned

Essential Qualifications & Experience

• Bachelor’s degree or higher
• Excellent written, verbal, and interpersonal communication skills
• Strong editing and proofreading skills
• Experience with group facilitation
• Ability to prioritize and handle multiple projects simultaneously, work under pressure, and meet exacting deadlines
• Ability to meet quality and productivity metrics
• Facility with learning and using new technology applications
• Excellent attention to detail and accuracy
• Strong organization and time management skills
• Proven dependability
• High regard for security
• Knowledge of assessment industry best practices for content development a plus
• Experience writing test items preferred; experience in credentialing a plus
• Ability to work occasional weekends and evenings, as well as to travel as needed (potentially up to 10%)

APPLY HERE

Legal Proofreader

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

Legal Proofreader (Remote – Contract)

We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week.

General Requirements:

• Possess a high school diploma or equivalent
• Typing speed of at least 55 WPM
• Excellent grammar and punctuation skills
• Exceptional listening skills
• Attention to detail is a must
• Ability to meet deadlines

Computer Requirements:

• Windows-based PC running Windows 10 or 11
• Microsoft Word 2013 or newer or Office 365
• Consistent and reliable access to high-speed internet connection
• USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less

Responsibilities:

You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S.  This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires.  This is a fast-paced environment so excellent time management and prioritization skills are critical.   

Compensation:

As an independent contractor you will be compensated on a per-page basis.  This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit.

Onboarding:

Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs you’ll be using. Additional information about our onboarding process will be provided to candidates selected for this position.

Work is available for new candidates now and on an ongoing basis. Priority for work is given to proofreaders who maintain excellent quality standards in the submission of their assignments.

APPLY HERE

Office Clerk

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

We are looking to hire a dynamic data entry to join our company’s administrative department. In this role, you’ll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

Responsibilities:

• Review and file documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Qualifications:

• No experience necessary; data entry experience a plus
• High school diploma or GED required
• Ability to perform repetitive tasks with accuracy
• Exceptional attention to detail
• Desire and ability to be a team player
• Experience and basic proficiency with Microsoft Office
• Typing speed of at least 50 wpm

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays per year
• Referral program
• Work from home flexibility

Pay: $18.75

APPLY HERE

Data Entry Clerk

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

We are looking to hire a dynamic data entry to join our company’s administrative department. In this role, you’ll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

Responsibilities:

Review and file documents using internal systems and email
Participate in ongoing training to expand knowledge of industry and process
Investigate discrepancies as they arise
Complete additional projects as assigned
Qualifications:

No experience necessary; data entry experience a plus
High school diploma or GED required
Ability to perform repetitive tasks with accuracy
Exceptional attention to detail
Desire and ability to be a team player
Experience and basic proficiency with Microsoft Office
Typing speed of at least 50 wpm
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

Comprehensive Medical, Dental, and Vision coverage
Competitive salary package
401(k) retirement plan with 5% matching
Orca Card / Transit Stipend
10 paid holidays per year
Referral program
Work from home flexibility
Pay: $18.75

APPLY HERE

Data Entry

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

We are looking to hire a dynamic data entry to join our company’s administrative department. In this role, you’ll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

 Responsibilities:

• Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
• Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
• Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
• Establishing data entry standards by continually updating filing systems to improve data quality.
• Addressing data inconsistencies by working with administrative staff to locate missing data.
• Attending to data queries and reporting any major data errors to management.
• Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.

Requirements:

• A high school diploma or GED.
• At least 1 year of experience working as a data entry specialist.
• Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
• Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
• Good communication skills and the ability to collaborate with staff members.
• Solid time management skills and the ability to prioritize tasks.
• Experience and basic proficiency with Microsoft Office
• Typing speed of at least 50 wpm
• Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays per year
• Referral program
• Work from home flexibility

Pay: $17 to $25 per hour

APPLY HERE

Advanced AI Data Trainer

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function. 

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

The Role

As an Advanced AI Data Trainer you will be working closely with a team of other trainers, within protocols developed by the world’s leading AI researchers— training the AI to read, write, summarize knowledge, and interpret meaning. Think of it like being a language arts teacher or a personal tutor for some of the world’s most influential technology. 

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s conversation skills, continuously equipping it to fulfill that purpose.

Day in and day out, you will:

Train the AI

You’ll spend the bulk of your time generating examples of ideal conversations, acting as both the User and the AI for the AI to learn from, collecting sources helping it read large swaths of humanity’s documented knowledge and distinguish between what is presented as fact vs. context vs. patterns of behavior. 

Evaluate the AI

Our partner’s mission is to develop AI models that are safe, accurate, and beneficial to humanity. You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them. 

Test the AI

How is testing different from evaluation? As the project grows over time, you’ll spend time actively trying to “break” the AI by “forcing” mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a technology job that accommodates humanities people and relies more fully on your competencies than your formal experience––making it a rare opportunity that’s perfect for new grads, career transitioners, and those seeking an exciting encore career. 

You’re the sort of person who is exceptional at generating copy intuitively. You’ve also got the metacognitive awareness to “show your work.” In addition, you’re the sort of person with a deep interest in linguistics. If you didn’t get a Ph.D., you probably wanted one. You instinctively document learnings and continuously refine methods. 

You are a(n):

• Dedicated Grammarian
• Natural Writer
• Diligent Reader
• Observant Listener
• Self-Aware Interpreter
• Synthetic Sense-Maker
• Perpetual Learner
• Instinctive Educator

Compensation & Career

Compensation

This is an entry-level role perfect for voracious readers early in their careers, or for career switchers keen to enter the technology field. Pay begins between $15-$20 / hour to top applicants anywhere in the world, with promotion paths available for positions that are paid upwards of $40 / hour. The schedule requires a commitment of 40 hours / week

Final Cohort is on July 5th and Please do not apply if you are looking for a part-time position!!

Life & Career

Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews. 

APPLY HERE

Scout Search Quality Rater – English (United States)

by twochickswithasidehustle | Jul 5, 2023 | Uncategorized

OVERVIEW

Are you a search engine guru? Do you know how to find what you’re looking for with just a few keywords? Are you the type of person that already knows what someone is saying before they finish their sentence? If so, we have a unique opportunity for you to put your skills to the test!

Welocalize is seeking English speakers to help support our client’s project as a Search Quality Rater.

In this position, you will use your unique gifts of understanding people’s intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective and objective ratings based on project rules and conventions.

You will complete tasks in American English.

In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)

Project Details

Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.

This work is based on project needs. Weekly hours may vary.

Requirements

Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.

If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.

APPLY HERE

Burn Registrar

by Kay Tay | Jul 5, 2023 | Uncategorized

Q-Centrix is a leading health care information solutions provider, which means we’re all about safer, consistent, quality health care for all. More specifically, we’re laser-focused on helping hospitals unlock the value of their data to improve patient care. We do this thanks, in part, to our team of 1,300+ clinical data experts, problem-solvers, tech enthusiasts and (if we do say so ourselves!) brilliant Product Development and Engineering team members. And while most of our colleagues are remote, we have two great offices—one in Chicago and the other in San Diego. (Both locations are open to local team members who prefer an onsite or hybrid setup.) 

 
Job Summary:

The Data Abstraction Specialist delivers quality solutions to hospital partners across the country. They approach each hospital engagement as an opportunity to apply their clinical expertise with precision to advance patient outcomes and research. Join our team of Data Abstraction Specialists!
 


Main Duties/Responsibilities:

• Apply specialized, clinical knowledge to hospital partners: categorize, code, summarize, interpret and calculate registry/case information from nuanced, patient medical records
•   Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold.
• Prioritize, organize, and meet tight deadlines for multiple concurrent tasks and team requests; uses tact and judgement to manage expectations, flag obstacles and propose solutions in a timely manner.
• Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a focus on solutions.
• Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents; identifies process improvement opportunities to help streamline tasks and processes.
• Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
• Any or other additional responsibilities as assigned

Required Qualifications:

• Direct Burn ABA Registry abstraction experience
• Exposure to multiple patient medical record systems (EMRs) and clinical databases
• Intermediate proficiency with MS Office (Microsoft Excel)
• Applicants for employment with Q-Centrix must be legally authorized to work in the United States now or in the future without sponsorship.

Preferred Qualifications:

• Direct clinical experience
• Experience at a Level I or II ACS-verified Trauma Facility
•  Completed the Trauma Registry Course (ATS) and the AAAM Training or AIS Coding Course
•  Completed the Annual TQIP Education
•  ICD-10 Training
• Have taken an anatomy course

Skills & Abilities

• Strong analytical and critical thinking skills to approach problems in a systematic method using the ability to synthesize data and suggest recommendations
• Demonstrates high standards for accuracy and attention to detail
• Demonstrates technical savvy and strong desire to learn new systems and technology
• Thrives working independently and takes ownership of projects/patient records
• Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, team leads and others
• Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
• Adapts to changes in hospital partner timelines, requirements, and project assignments
• Maintains a high degree of responsibility in keeping PHI secure and confidential

Total Rewards:

At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!​

The target wage range for this role is $30.00 – $32.00 per hour. Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Wage ranges are reviewed, at minimum, annually and all team members are eligible for performance-based wage rate increases annually.  The Q-Centrix compensation plan is productivity and accuracy focused, therefore, actual compensation could be higher or lower than target, dependent upon the team member’s performance.

In addition to our inclusive and innovative working environment and competitive pay, full-time* team members enjoy:

• A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Paid professional development hours and other supportive resources.

*Team members who are committed to work 30 or more hours each week are considered full-time

APPLY HERE

Customer Success Associate (Part Time)

by Kay Tay | Jul 3, 2023 | Uncategorized

Compensation and Working Hours
$20/hour for up to 20 hours per week, with the intention of transitioning to a full-time position.
This is a fully remote position. The expected working hours are evenings and weekends, with
Tuesday and Wednesday off.

Overview
Eventeny is looking for a Customer Success Associate to join our rapidly growing team. The ideal
applicant will possess experience in customer service, knowledge base article management, and
have a strong grasp of the English language and proper grammar. Upon hiring, the Customer
Success Associate will join the Customer Success team, and work closely with other internal
teams.
The Customer Success Associate will mainly focus on responding to and engaging with the
Eventeny community on various platforms, content creation to assist customers in understanding
our platform, and assisting the Customer Success team with various customer service duties
when needed.

Here’s what you’ll do
● Answer customer support questions via email (primarily), phone (rarely), and occasionally
other channels.
● Interact with the Eventeny community on a micro level via forums or other channels.
● Write, review, edit, and update content for our knowledge base.
● Collaborate with internal teams to establish content objectives, complete tasks, and identify
and solve problems.
● Work with internal teams to obtain an in-depth understanding of the platform.
● Occasionally attend or take customer meetings.
● Research and analyze competitors’ product documentation for successes and failures, and
compare to Eventeny current practices.
Here’s what we’re looking for
● 1+ years experience in a customer support or customer success role.
● 1+ years experience in technical writing, the software startup industry, or comparable form of
writing or customer service experience.
● Basic knowledge of photo editing software such as Canva, Adobe Photoshop or Illustrator.
● Excellent communication and proofreading skills with a strong attention to detail.
● Familiarity with G Suite applications.
● Some familiarity with Zendesk preferred.
● Some familiarity with Eventeny is a plus, but not required.

About The Team
Eventeny was founded on the belief that managing large-scale events with hundreds of
exhibitors, vendors, sponsors, and volunteers should not be stressful and burdensome. Our
mission is to remove event organizers from being the 5th most stressful job in the world. That’s why
we built Eventeny and continue to work every day on the biggest problems in the event industry.
We don’t just dream it, we build it. Today, Eventeny serves more than 6,000 large festivals and
conventions worldwide.

APPLY HERE

Social Marketing Manager

by Kay Tay | Jul 3, 2023 | Uncategorized

PTW is currently looking for a driven and passionate Social Media Manager with a background in the gaming industry to join our expanding marketing team. PTW, a leader in external game development for nearly three decades, is expanding its horizon into consumer-focused projects. We are seeking a passionate Social Media Manager who is adept at creating engaging content, building online communities, and elevating our gaming projects to the next level.

As the PTW family of brands continues to grow, we need a talented individual who can manage and grow our online presence, keeping our communities excited about our upcoming projects while attracting new followers to our various social media channels.

What you’ll be doing:

• Plan and execute social media strategies for multiple channels globally, including but not limited to TikTok, Facebook, Instagram, Twitch, YouTube and Twitter
• Develop and manage influencer marketing campaigns and social media advertising campaigns
• Develop and own the social media calendar, partnering closely with the Community Management Team to ensure effective engagement with our online community

• Utilize data-driven insights to shape strategy, identify new opportunities, experiment with content and campaigns, and evaluate the effectiveness of these initiatives based on social media metrics to guide decision-making
• Stay up-to-date with the latest trends and developments in social media and leverage them to drive growth

Requirements

• 3-5 years of experience as a Social Media Manager or similar role in the gaming industry
  • Excellent knowledge and experience executing campaigns on TikTok, Instagram, YouTube, Facebook, Twitter, and other relevant social platforms
  • Deep familiarity with the gaming industry and a genuine enthusiasm for gaming
  • Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience)
  • Strong multitasking skills with proven ability to manage multiple social media channels simultaneously
  • Strong outside the box creative thinking skills
  • Excellent verbal and written communication skills
  • Extremely organized with strong project management skills

Benefits

Competitive basic salary

Medical, Dental, Vision, retirement plan

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW, Family of Brands

APPLY HERE

Copywriter

by Kay Tay | Jul 3, 2023 | Uncategorized

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen®, Signature by Levi Strauss & Co.™ and Beyond Yoga.

Want to write copy for the brand that invented the modern blue jean? This position puts you on a team of copywriters who live and breathe Levi’s®. We write for seasonal campaigns, e-commerce, blogs, videos, and store windows—everything down to the tags on the clothes. You’ll create content that adheres to pre-established brand standards and partner with Creative and Marketing team leads to strategize and execute marketing copy—which basically means, take a brief and run with it. 

About the Job

• Write and deliver all Levi’s® marketing copy as briefed by business teams and report into the Global Copy Director
• Embody the brand voice and understand how to deploy it across channels
• Understand the value proposition of our full product assortment 
• Work with Art Directors, Project Managers, Designers as well as partners in Marketing, Merchandising, Legal and Sustainability
• Present work to peers, partners and management in a clear and compelling manner. Include research to support chosen strategies if appropriate 

About You

• 3-5 years of experience in advertising, copywriting, editorial or public relations
• Understanding of how to write concise, branded content for fashion retail, e-commerce, digital marketing and video—and the varying parameters each medium requires
• Ability to interpret briefs, take direction and execute 
• Comfort collaborating in a large, matrixed cross-functional organization
• Compelling presentation skills
• Conversance with the fashion universe 
• Fluency in Microsoft Office
• Experience with AirTable or other project management tools

The expected starting salary range for this role is $66,000-$104,000. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we’ve got you covered. Here’s a small snapshot:

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
• Paid Family Leave

APPLY HERE

Data Entry Operator

by Kay Tay | Jul 3, 2023 | Uncategorized

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

• Must maintain a general understanding of policies and procedures
• Possess strong interpersonal skills using tact, patience and courtesy
• Maintain the ability to collect, research, organize and analyze data
• Possess the ability to work as a team member, but also independently at times with limited direction
• Successful at working in a fast-paced environment
• Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

Required Experience:

• High School Diploma or equivalent required
• At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
• Must be proficient in data entry skills including keyboard, mouse, 10 keypad
• Basic knowledge of Microsoft Office

Successful candidate must be able to work the following schedule: 

Monday: Starting time 2:30 am

Tuesday – Friday:  Starting time 4:30 am 

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

• Work From Home!!!
• Paid Training
• $$$ Bi-annual Bonuses to those Who Qualify*! $$$
• Health Club Reimbursements
• Career Growth Opportunities
• Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
• Exciting, Fun and Supportive Virtual Work Environment
• Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE

US Online Task Contributor

by twochickswithasidehustle | Jul 2, 2023 | Uncategorized

Basic Information

Country  

United States of America

Job Type  

Freelance

Description and Requirements

What does the job involve? 

• As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States.
• In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality.
• You will be required to provide feedback on content found in new products and search engine results. 
• You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.   

 Who is suitable for this job?

• We are currently seeking highly tech savvy, dynamic and creative Internet users who have a familiarity with a wide variety of Apps and have a strong interest in all forms of social media, specifically those who are an active daily user of their Gmail account. 
• We require suitable candidates to own & use a desktop/laptop as well as an Android or iPhone mobile phone preferably running the latest OS version, you must be familiar with downloading Apps on your phone and you should also be willing to download certain required Apps.
• Hours for this role are up to 10 hours per week depending on task availability but will not be more than 10 hours per week.
• You should be a flexible, reliable avid internet user.

In this role you will have the freedom to complete tasks from your own home, scheduling your own hours, this opportunity should not be considered as a primary or guaranteed source of income but is designed to supplement your own income. The volume of available tasks can vary on a weekly basis. You will receive push notifications when tasks are available through the custom App that you will be required to download. We are seeking people who specifically have a desktop PC and an Android or iPhone mobile phone running the latest OS version and the Google Search App installed to complete tasks.

What are the main requirements for the job?

• You must have full professional proficiency in written and verbal English
• You must be living in the United States for the last 3 consecutive years
• You must own a Desktop/Laptop PC
• You must own an Android or iPhone smartphone running the latest OS version
• Gmail must be your primary Email account and used frequently
• Active daily user of Gmail and all forms of social media, some tasks may be social media based
• Latest version of the Google Search App installed on your mobile device
• You must be highly Tech-Savvy and familiar with a variety of Apps
• Willingness to download Apps
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States

Desirable Technical Requirements:

• Laptop with video camera And/ Or Android Device better than;
  Minimum 8MP HDR camera @ 30fps
  64GB storage
  4GB RAM
  Android 10+

Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.

APPLY HERE

Bookkeeper – remote

by twochickswithasidehustle | Jul 1, 2023 | Uncategorized

Description

For over ten years, HappyFunCorp has been helping businesses develop great products and deliver technical solutions with a blend of strong engineering skills, human-focused design, and culture that makes working with us enjoyable. We’ve worked closely with startups as well as Fortune 500 companies to innovate across a variety of verticals. Though we’re headquartered in Brooklyn, NYC, we embrace remote work, and it’s been part of our DNA from the start.

Our team of over 70 sharp and talented engineers, designers, and product architects hail from diverse backgrounds, bringing empathy and business savvy to every project and relationship we take on. Whether you’re looking to take an idea from concept to production, improve an existing product, or handle a complicated digital transformation project, we can help.

• 1099 contract (20 hours a week) – can be converted to full-time
• Location: EST
• Budget: $30-40/hr

Specifically, you will…

• Data Entry. Specifically, entering invoices for Accounts Receivable and Accounts Payable into Netsuite
• Reconcile bank and credit card statements
• Reconcile AR and AP including journal.
• Invoicing
• Reconcile and report any discrepancies found in the records
• Create periodic reports, such as balance sheets, profit & loss statements, etc.
• Maintain accurate financial records

Requirements

• Previous bookkeeping experience
• Proven ability to manage accounting figures and financial records
• Solid understanding of basic bookkeeping and accounting payable/receivable principles
• Strong analytical, communication, and computer skills
• Hands-on experience with spreadsheets (Excel)
• Strong understanding of accounting and financial processes
• Strong accuracy in your work and attention to detail
• Ethical behavior
• Proficiency in spoken and written English

Benefits

COMPANY VALUES

• Creative Optimism. We are problem-solvers who use a lens of opportunity to make the world a bit better with all that we do.
• Dignity. Our best work can only be done in an environment in which HFCers and our partners treat each other – and themselves – with dignity.
• Equity. We strive for diversity across many dimensions and we believe our team is strongest when it is fairest.
• Entrepreneurial Spirit. Our “engine” is the energy that comes with ownership, agency, and responsibility for what we produce.
• Trust. The bedrock of any organization is the growth of trust in our leaders, peers, and partners – the most rewarding work demands it.

HFC is a good fit for entrepreneurially-minded doers that learn and adapt quickly and have a passion for what they do. What we look for is someone with experience turning ideas into fully-fledged products. We offer competitive pay, a fully remote company culture, and the opportunity to work on cool projects with great people. If this sounds like you, send us your application!

APPLY HERE

Underwriting Assistant I – Remote

by twochickswithasidehustle | Jun 30, 2023 | Uncategorized

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

As an Underwriting Assistant, you would be using automation systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining information and managing account documentation such as proposals, internal risk evaluation documents, etc.), in support of our Underwriters or Agency representatives. Your job is to make it easy to get things done by providing fast, high quality service experiences.

Responsible for prepping new business issues, essential services, direct support to the Underwriter. Communicates with Agent to obtain needed and required underwriting information. Uses Policy Center and other automation system to plan, coordinate and complete work.

Location: Remote

Start Date: August 14th 2023

Hours: 9:30am – 6:00PM EST. Flexibility required twice monthly due to schedule change.

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

Provide support for a wide variety of business insurance products and services

Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford

Maintain a high level of performance measured by quality objectives and service performance indicators and behaviors

Ability to Multi-task and Task-switching a plus

Ability to be flexible in all circumstances

Effective communication skills

FUNCTIONAL SKILLS

Must have a high level attention to detail

Critical thinking

Accountability

Ability to influence

Innovative

Highly proficient in Policy Center, Icon a plus

Reducing Customer effort

This position is 100% remote from home.

For 100% remote positions, we require that you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

QUALIFICATIONS

High school graduate or equivalent certification.

High level of accountability and ownership

Strong Desk Management Skills

Ability to influence others internally and externally

Robust understanding of Small Commercial Products

Employ analytical thinking and problem solving skills

Understanding the root cause of problems

Compensation

At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with additional opportunities for annual or more frequent incentive payments. Our incentive plans recognize employee contributions, results achieved and behaviors demonstrated. We reinforce performance through differentiated compensation and rewards.

$40,685 – $61,027

Benefits

Medical, Dental, Vision, Life and Disability Insurance – EFFECTIVE ON DAY ONE!

19 days paid time off in your first full year and Paid Holidays

Tuition reimbursement – up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)

Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster

Paid volunteer opportunities

Employee recognition

Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

APPLY HERE

Audit Support Assistant

by twochickswithasidehustle | Jun 30, 2023 | Uncategorized

Overview

The Coordination of Benefits (COB) & Data Mining (DM) Audit Support is a member of the greater Coordination of Benefits and Data Mining Business Units (BUs.) This individual will efficiently and professionally handle daily administrative activities within the COB and DM departments to assist the audit to meet and exceed client expectations. This role requires exceptional verbal communication by audio as well as attentive attention to detail for data entry-related written communication and follow–ups for both internal and external client inquiries to achieve success in the generation of overpayments.

Responsibilities

• This individual will work under the direct supervision of a Team Lead and/or Manager.
• Partners with all levels and members of the COB & DM auditing team to provide a variety of support and general task-based assignments in support of the business objectives and goals for the calendar year.
• Communicates directly with Medicare, Insurance companies, Providers, and/or Employer groups to obtain pertinent member eligibility details that will impact the correct order of member liability.
• Enters accurate member, group, and claim information into Cotiviti tools (Recovery Management Systems, SharePoint, COB Tracker, Client Systems)
• Ensures confidentiality and security of all data, adhering to all HIPAA (Health Insurance Portability and Accountability) laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
• Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements.
• Meet or exceeds standards for productivity and quality as identified by guidelines as set forth by the Team Lead and/or Manager.
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• High School Diploma or General Educational Development (GED) Required
• 0 –1 years of prior experience.
• At least 1 year of Cotiviti experience is recommended for individuals seeking their next opportunity internally. (Example: Retrieval Agent)
• Prior experience in an administrative support function and/or office environment (preferred).
• Computer proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to work well in an individual and team environment demonstrating self-motivation to deliver success.
• Strong attention to detail in documentation and review of information
• Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operational Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally.

Base compensation ranges from $17.50 to $22.00. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

APPLY HERE

Advisor

by twochickswithasidehustle | Jun 30, 2023 | Uncategorized

The Advisor provides students with general guidance and direction in an effort to promote student persistence, improve retention outcomes and support enrollment growth.  This role will build strong relationships with students that foster open communication to effectively advise students in an effort to ensure the students successfully meet their educational goals.

The Advisor will build and nurture collaborative, interdepartmental relationships within the University including admissions, faculty, career services, and central services to meet student’s collective needs.  In addition, the Advisor will always act ethically by demonstrating a commitment to Rasmussen University’s mission, vision, and culture-based competencies.  The Advisor will support an environment of understanding, acceptance, and appreciation for diversity.

Responsibilities:

• The Advisor meets with students to support persistence student success ,and enrollment growth. This includes serving as the student’s primary point of contact to seek resolution to student needs by providing relevant educational advice, directing students to the appropriate self-serve resource and/or acting as liaison between the student and the requested student service area ensuring resolution is obtained in a timely manner.
• Creates and maintains quarterly student schedules and advises students on course schedule sequence to ensure that the student successfully meets their college educational goals.
• Completes quarterly student academic progress (SAP) audits, including but not limited to GPA and CCR calculations and projections.  Actively manages their schedule, outreach and overall student success.
• Recognizing the rigors of student life and students’ personal obstacles to educational success, strives to instill confidence by providing encouragement and support through the course of advising.  
• Utilizes student information system (SIS) to identify, document and track student progress and advising activities.
• Answers basic questions such as ledger card entries, payment plans, and excess funds issuance.
• Communicates the impact of the student’s credit load on tuition and the financial aid award.
• Performs regular proactive student outreach to drive student outcomes throughout the student’s life cycle; collaborates interdepartmentally and conducts audits of student success data trends to support this effort.
• Assists with the development of strategies which address student retention data.
• Keeps abreast of and maintains strict adherence to all institutional, governmental and accreditation policies, regulations, codes of conduct.
• Makes the best use of time/resources and prioritizes activities; stays focused in spite of distractions.
• Possesses a high level of integrity in all interactions with students and employees by showing a regard for both the stated expectation of the policy as well as its intent.
• Cultivates and maintains a positive team environment including on campus and across the organization.
• Actively contributes to the learning environment and collegial experience for students and employees; provides constructive and appropriate input and ideas to assist the University in decision-making and process improvement.
• In support of the collaborative team environment, shares equal responsibility of providing assistance with campus and community activities both on campus and off-site such as, covering campus welcome area, supporting student orientations, career fairs, graduation ceremonies, etc.
• Engage in University sponsored community activities which support the mission of the organization.
• Maintaining an accurate fundamental knowledge of all programs available, Institutional and programmatic accreditation, affiliation, general learning outcomes, typical career opportunities, and industry outlook.

Reporting Relationships:

The Advisor reports to the Associate Director of Student Advising 

Requirements:

• A bachelor’s degree from an accredited institution is required.
• Ability to work a flexible schedule, including occasional evening and weekend hours.
• 1 year experience in Advising, Counseling, Customer Service or related field
• Proficient in Microsoft Office Suite; student information system experience preferred
• Ability to work independently and collaboratively as a member of a team and with other departments both in-person and virtually
• Strong multi-tasking, organizational, planning and coordination skills
• Proven customer service in a professional environment
• Must be self-motivated, flexible, patient and solutions oriented
• Strong interpersonal skills to interact with students, management and peers
• Must have strong command of the English language, in both oral and written form

APPLY HERE

DOCUMENTATION & TRAINING SPECIALIST

by twochickswithasidehustle | Jun 30, 2023 | Uncategorized

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

Our Product Team is the steady bridge between clients and tech teams at Abarca. They lead us towards #PBMAwesome by brainstorming new innovations, improvements and scaling for our product and technology offerings! Attention to detail and observational skills are key in this team to ensure our products are fully functional and maintain quality. Our Product Owners and Managers also ensure all program specifications are correct, business requirements are properly established and operating procedures are adjusted as needed.

As Documentation and Training Specialist you’ll work with product managers, developers, business systems analysts, and testers to identify changes or additions in platform documentation. We’ll also need you to prepare user documentation and training materials that will be delivered to users as part of the product delivery process. 

The fundamentals for the job…

• Create, update, enhance or refine platform documentation and training materials.
• Translate business processes and technical changes made to platform into user documentation.
• Collaborate with business partners, SMEs, developers, and testers to ensure a shared understanding of changes and enhancements to be documented and used to prepare training material.
• Create estimates for preparation of platform documentation and training materials.
• Assist with acceptance of documentation and training materials to be delivered.
• Assess opportunities for application and process improvement and prepare documentation of rationale that will be shared with team members and other relevant parties.
• Collaborate and participate with special projects and IT processes documentation as requested.

What we expect from you  

The bold requirements…

• Bachelor’s Degree. (In lieu of a degree, equivalent, relevant work experience may be considered.)
• 1+ years of experience in preparing and delivering system documentation and training materials.
• Experience in business and technical documentation as well as reporting work progress and project status.
• Excellent oral and written communication skills. 
• We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)

Nice to haves…

• Knowledge of Healthcare, Pharmacy, and Pharmacy Benefit Management industries, Medicare Part D, and CMS regulations.

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

APPLY HERE

Administrator, Time and Attendance (remote)

by twochickswithasidehustle | Jun 30, 2023 | Uncategorized

Overview

Responsible for all functions necessary to support Acosta’s time and attendance systems, including integration with payroll and other systems.

This is a remote position, work from home anywhere in the United States.

#remote

The incumbent(s) in this position should exhibit the following ACOSTA values:

• People Minded – Must show dignity and respect to all people
• Integrity – Must exemplify the highest degree of ethical behavior
• Results Oriented – Must show passion, pride and commitment to succeed
• Trust – Must be honest, sincere and confident
• Teamwork – Must build trusting relationships
• Innovation – Must progress through a combination of creativity, common sense and vision
• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Responsibilities

Essential Functions of this Position (list in order of most important to least important):

• Identify, evaluate, analyze, and recommend changes to support the Acosta’s time keeping and attendance applications to include ongoing production maintenance and troubleshooting.
• Support the planning, design, development, and configuration of the applications.
• Identify, develop, and implement process improvements, including mobile functionality and automation of historical corrections.
• Review the missing punch list daily, determine actual time worked, and enter correct punches into the time and attendance system.
• Perform troubleshooting activities including issues related to maintenance of the system and the various modules and integration components. Author reports and extract from the system data for users or clients which aid in business decision making.
• Establish schedules and perform time-system daily maintenance, including resolving any system and posting problems.
• Conduct production support, software upgrades, and regular audits, to ensure compliance on the use of the application.
• Work with field and internal users to understand system needs and develop plans for meeting those needs.
• Correct mistakes or missing accruals, punches, and research any discrepancies. Maintain and troubleshoot attendance issues.
• Assist with prior week adjustment inputs.
• Train management, and employees on the correct process and procedure for the time and attendance system.
• Perform other duties as assigned.

Qualifications

Experience Requirement:

• Five years of experience working successfully with timekeeping systems.
• Three years of experience supplying solid administrative support to employees or managers in a corporate environment.
• Experience working with various payroll, timekeeping, and HR systems.

Knowledge, Skill and Ability Requirements:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Solve practical problems and apply common sense understanding to carry out instructions.
• Excellent organizational and interpersonal skills with attention to detail.
• Ability to set priorities and work independently within set guidelines.
• Strong verbal and written communication skills with the ability to work with all levels of management, both internally and externally.
• Proficient in MS Office.
• Attention to detail to review project deliverables for completeness, quality, and compliance with established project standards.

APPLY HERE

SEO Writer

by Kay Tay | Jun 30, 2023 | Uncategorized

Position at RetailMeNot

SEO Writer

Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brands in France (Ma-Reduc and Poulpeo) and the UK (Voucher Codes).

About the role: 

Are you obsessed with shopping, hunting for good deals and giving readers top-notch shopping advice?

Ziff Shopping is looking for an SEO writer to create content for our partner merchants (like Walmart, Target, Gap, Kohl’s, Lowe’s, Macy’s and so many more). We are scaling our content operation on our shopping sites (RetailMeNot and Offers.com) and seek an efficient self-starter who is super-organized and thrives on SEO performance.

The ideal candidate should have a strong background in content and SEO (commerce content, a plus!), in addition to sharp editing skills, research chops, CMS production experience, and analytics prowess. If you’re confident in your ability to write, edit, and produce quickly without sacrificing quality and love shopping, we want to hear from you!

As the SEO writer, you will report to the Executive Editor of our shopping sites with a dotted line to our Head of SEO. You will create content on our merchant pages, while researching, fact-checking, and updating as you track performance and KPIs. You will also be tasked with providing reports to key stakeholders, and curating deals that engage shoppers to click to buy.

We will ask top applicants to submit previous clips of relevant work, plus perform a timed edit test. 

What You’ll Do:

• Write and update content on several merchant pages per day with quality, consistency, and relevancy 
• Produce and publish content using our content management system following best practices for online content formatting
• Curate and feature the best deals from key merchants for our editorial sites
• Ensure all content follows SEO best practices
• Track and analyze key metrics (such as but not limited to: traffic, SEO ranking, conversions)
• Report on merchant page performance and insights to key stakeholders
• Monitor competitor sites, and seasonal and sale events to stay up-to-date on merchant page trends while identifying opportunities for growth

Qualifications:

• At least 3 years of experience in digital content
• At least 1 year of experience creating SEO-driven content
• Strong working knowledge of content management systems
• Working knowledge of HTML 
• Keen understanding of Google Analytics and other performance tracking tools
• Process-driven and love finding new ways to innovate and streamline
• A natural project manager 
• A BA in journalism, English, communications or marketing

We Offer Great Benefits: 

• Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
• Flexible Vacation / Paid Time Off
• Charitable Giving Programs that include Paid Time off to volunteer and donation match
• Family Planning Programs like MAVEN Fertility Concierge
• Pregnancy and Paid Parental Leave (up to 16 weeks)
• 401K savings plan with employer match 
• Employee stock purchase program (ESPP)
• Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
• Hybrid, Remote and Flexible work arrangements
• Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!

APPLY HERE

Supervisor-Data Entry Days

by Kay Tay | Jun 30, 2023 | Uncategorized

American Specialty Health Incorporated is seeking a Data Entry Supervisor to join our Medical Necessity/ Benefits Administrations Team. This position will oversee MNA Examiners Level I, II, and III, Administrative Support Reps and Fax Administrators.

Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $48,000.00  to $55,000.00 Full Time Annual Salary Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

• Supervises and is responsible for all Examiners, Senior Examiners and Administrative Support Reps.
• Monitors data entry staff production ensuring all Medical Necessity Review (MNR) Forms and ReOpen/Modification forms are processed within 48 hours.
• Assists staff in resolving problematic MNR Forms and ReOpen/Modifications within 24 hours of receipt.
• Trains new Examiners.
• Interacts with other Managers and Supervisors to ensure proper MNR Form processing.
• Researches MNR Forms that do not meet performance standards and identifies ways to improve the approval process.
• Monitors Administrative Support staff to ensure all queries are run on an hourly basis and files are delivered in a timely manner.
• Ensures Senior Examiners process ReOpen/Modification Forms, Referrals, Pink Sheets and complex MNR Forms within standards.
• Monitors performance of subordinates.
  • Prepares a variety of employee production reports for Manager and Human Resources.
  • Participates in the hiring and termination processes.
  • Documents subordinates’ performance and provides feedback
  • Coaches, counsels, and disciplines as necessary.
  • Prepares and delivers performance evaluations.

Qualifications

• High school diploma required.
• Minimum two years’ experience in Specialty Health Care or related field; with at least one year in a supervisory capacity.
• Proficient in MS Office with experience in word processing and spreadsheets required.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects.  Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard.  Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

APPLY HERE

Data Verification Specialist – Contract 6 – 8 weeks

by Kay Tay | Jun 30, 2023 | Uncategorized

At Amino, we are revolutionizing healthcare by providing intuitive and accessible healthcare navigation solutions. Our cutting-edge platform empowers individuals to make informed decisions about their health plan options, including provider recommendations and cost transparency.

We are seeking a highly motivated and detail-oriented Data Verification Specialist to join our team on a contract basis. As a Data Verification Specialist, you will be responsible for verifying the details of medical providers in our system by cross-referencing and correcting inaccuracies. This role may involve making outbound calls and utilizing other resources to ensure accurate and up-to-date provider information. Term is 6 – 8 weeks starting immediately.

Responsibilities:

• Verify the details of medical providers in our system through cross-referencing and data validation techniques.
• Correct any inaccuracies or discrepancies found during the verification process.
• Utilize various resources, including outbound calls and other tools, to gather information and update provider data.
• Collaborate with cross-functional teams to ensure the accuracy and completeness of provider information.
• Use Google Suite, Zendesk, and Excel to document and track verification progress and findings.
• Maintain effective communication channels with internal stakeholders regarding data verification updates and issues.

Requirements:

• High level of proficiency in Google Suite and Excel for data management and analysis.
• Strong written and verbal communication skills to effectively communicate with internal teams and external contacts.
• Ability to work cross-functionally and collaborate with different departments to accomplish goals.
• Strong technical skills and ability to learn new technologies quickly.
• Detail-oriented and highly organized, with an exceptional eye for critical details.
• Demonstrated ability to use critical thinking, complex problem-solving skills, and independent judgment to resolve issues.
• Prior experience in data verification, data quality assurance, or a similar role is preferred.
• Familiarity with healthcare systems, medical terminology, and provider data is a plus.

APPLY HERE

Marketing Copywriter

by Kay Tay | Jun 30, 2023 | Uncategorized

HiMama is improving learning outcomes for children aged zero to five. We are a social purpose business and certified B Corporation that connects families with the early childhood professionals who serve them. Our goal is to empower early childhood educators with affordable tools that enable them to improve developmental outcomes for the children they work with, while educating parents about the importance of their work. If you are excited about being part of a high-growth tech company focused on making a difference in a highly impactful industry, HiMama is the place for you!

The Marketing Team:

We are looking for a copywriter to create engaging, original copy for our website, marketing campaigns, email drips, sales collateral and blogs . This role works closely with the marketing design team to develop brand strategies, creating best in class copy to apply to its strategies. You will have the opportunity to work cross-functionally with various departments and functions across the business, and to lead and bring complex projects to fruition. You will join a talented team that is  motivated, knowledgeable and cares deeply about the HiMama brand, customers and partners. 

What you’ll be doing:

• Create clear, effective and original copy for HiMama’s campaigns across channels, including email, social platforms, and digital marketing
• Write end-to-end campaign copy that reflects the HiMama brand, tone, and voice
• Support in the conception of larger campaigns and execution of copy across all marketing channels
• Improve and establish clear brand voice and writing style guidelines
• Provide clear, effective feedback when editing, ensuring everything meets our brand voice and writing style guidelines
• Offer strategic messaging insights on creative campaigns
• Ownership of consistency across different touchpoints of a user journey related to copy

What We’re Looking For:

• 2-4 years of experience as a copywriter, preferably in a fast-paced collaborative environment
• Self-motivated with the ability to execute multiple projects at once
• Strong writing and editing skills
• Creativity, attention to detail and marketing knowledge
• Ability to work independently and as part of a team

Nice to Haves:

• Experience in the childcare/ECE industry is a plus
• Experience with headless Content Management Systems (we us Contentful)
• Experience with WordPress

Don’t have all the requirements but convinced you’ll be able to make an impact? We’d love to hear from you!   

HiMama Perks!

• Flexible working arrangements, with the option to work from our vibrant downtown Toronto office or work remotely

• Health benefits package includes medical, dental and vision

• Paid time off, including vacation, personal days, paid sick days, and paid volunteer days

• Opportunities for learning, mentorship and professional development

• Ongoing team-wide and company-wide virtual social activities and success celebrations 

APPLY HERE

Payroll Specialist

by Kay Tay | Jun 30, 2023 | Uncategorized

Peloton is looking for an ambitious, driven, experienced Payroll Specialist to accurately and timely execute the monthly processing and administration of Payroll. 

YOUR DAILY IMPACT AT PELOTON 

• Managing end-to-end payroll processing for employees that includes importing, proofing, editing, processing, and transmitting all payroll wages and tips, deductions, reimbursements, bonuses, commissions, and manual payments consistent with federal and state wage and hour laws 
• Ability to collaborate with external benefits brokers to administer and support employee inquiries and policy options 
• Supporting managers to increase understanding and application of HR processes 
• Responding to employee inquiries in a timely manner 
• Actively partnering to deliver HR solutions in areas including Management Enablement, Off-boarding, Benefits Inquiries, and other general questions 
• Educate managers and employees on HR policy, process and practice to ensure effective execution 
• Perform specific duties related to insurance plans, 401k, and flexible spending accounts reconciliation of accounts, timely vendor payments 
• Perform updates to payroll-related information and data and manage overall payroll workflow
• Ensure timely processing of all new hires, promotions, and terminations for several units
• Analyze and audit payroll data for accuracy of posting, including intercompany transactions
• Prepare and complete pay orders through an electronic system or distribute paychecks
• Administer statements of payment to personnel either electronically or on paper
• Process taxes and payment of employee benefits 
• Keep track of hourly rates, wages, compensation benefit rates, new hire information, etc.
• Address issues and questions regarding payroll from employees and superiors 
• Prepare reports for upper management and finance department 

YOU BRING TO PELOTON 

• 2+ years of multi-state experience required
• Solid understanding of accounting fundamentals and payroll best practices
• Knowledge of legislation and regulations of the payroll field
• Experience with benefits administration and processing equity transactions is a plus
• Strong proficiency in payroll software, applicant tracking systems, and onboarding applications; ADP WorkforceNow and SuccessFactors preferred
•  Proficient in MS Office, Google Workspace
• Ability to maintain confidentiality 
• Outstanding organizational ability with fantastic attention to detail
• Excellent communication skills
• BA/S in business, accounting, or relevant field or equivalent years of experience

Base Salary: $69,500.00  to $90,400.00

APPLY HERE