Do you own an iPhone 6s or newer ? Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and register below.
Project Details:
The task consists of interacting with the smart assistant on your iPhone at least 10 times per day. This study will take place remotely and will last for approximately 3 months, with possible extension for 1-3 months.
The initial devices setup is estimated to last approximately 15 minutes
After devices are setup, you will be asked to use the phone´s smart assistant in your typical day-to-day activities for the duration of the study
You will be asked to interact with the smart assistant on your phone at least 10 times per day with a variety of requests from your choice (variation in the requests is the objective of this study)
You will be asked to complete a short feedback survey every month
You are required to timely respond to Telus team if action is required from your side
Compensation:
$150 per month for 3 months along with this you will be paid additional one time $29.97 to purchase a 3 months apple music subscription.
Project Duration: January – March 2022
Requirements:
You own an iPhone 6s or newer for the duration of the study
You are an adult over the age of 18
You live in the USA
Selected participants will be contacted with the detailed guidelines on how to get started.
For this research study, TELUS International will capture a broad cross-section of participants targeting various combinations of demographics, with the goal of ensuring that our customer’s services, and derived products, are equally representing a diverse set of end-users.
Additional Job Description
Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and apply today!
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Basic Information Country United States of America Job Type Freelance Work Style Remote Description and Requirements
To participate, you must be 18 years old or older.
You need to live and have the right to work in the US – we cannot accept participants from CA, IL or VA. Participants should have devices with ultra wide mode that is equivalent to iPhone 11 or Samsung 20 or newer. Acceptable devices can be found in the drop down list below.
Access to a Laptop or Desktop computer to create the required setting.
Mobile phone mount + Bluetooth remote. Examples:
Wireless Bluetooth remotes
Display/Shelf Mount (no remote)
Desktop Tripod (no remote)
Desktop Tripod + Wireless Remote
Smartwatch Contributors Service Agreement (below) and ICF MUST be signed in order to participate in this study
Compensation:
The compensation is $3.75 per standard image.
The minimum requirement is 1 calibration image + 1 standard image.
The maximum amount of images you can submit is 24 ($75), which corresponds to 4 sets with 1 calibration + 5 standard images each.
Example how compensation will be calculated. 1 calibration + 2 standard images (=$7.50) 1 calibration + 3 standard images (=$11.25) 1 calibration + 4 standard images (=$15.00) 1 calibration + 5 standard images (=$18.75)
The compensation will be paid once the sets of pictures have passed the quality assessment.
For payments in the US, Taxpayor Information (SSN or ITIN) is required to verify your payment.
The compensation for the task already includes potential expenses with the required equipment (tripod/mount); no extra payments will be made.
Additional Job Description In this study you will take pictures with your smartphone of documents or small objects on a desktop or flat surface that have been occluded, from the point of view of the webcam or display. The task takes approximately two hours.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.
Learn more at http://www.telusinternational.com
Who is suitable for this work?
We are looking for dynamic people who have strong communication skills and use the Internet daily. You should also be flexible, reliable and have the ability to interpret and follow established guidelines. Payment will be based on completion of the agreed-upon tasks or engagements within the specified time period.
You will have the flexibility and freedom to work from your own home, working your own hours.
What are the main requirements for the opportunity?
You must be currently residing in the United States
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
Suitable candidate must have full professional proficiency in English Language
Experience in use of web browsers to navigate and interact with a variety of content
Access to and use of an Android or IOS Smartphone to complete tasks
A Barcode Scanner application must be installed on your smartphone to complete certain tasks
Active daily user of Gmail and other forms of Social Media
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will be subject to quality assurance checks.
Why join the TELUS International AI Community?
Earn extra income
Access to our community wellbeing initiative
Remote work & Location Independence
Flexible Hours to work around home life
Better Work-Life Balance
Be a part of an amazing online community
Additional Job Description
What does the work involve?
In this opportunity you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used.
Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance.
Through this work you will be making a valuable contribution to the quality of online advertisements in the United States.To ensure you receive correspondence regarding your application Please add the below 2 emails to your Safe sender List
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
The task requires recording a set number of prompts on your iPhone in one session. This is a 100% remote role and will take 1 hour and a half.
Requirements:
Own an iPhone X or newer (iPhone SE2 or newer are welcome to join)
Run iOS 15 or iOS 16
Be over the age of 18
Be US citizen or permanent resident of the USA
Compensation:
$100 for the full session
You will receive an additional $20 extra ONLY if you deliver the complete project’s task within 24 hours after your guide session. We will provide more details about this bonus in your guide session.
The live session will be taking up to 1.5 hours since we will be completing the full project’s task to ensure it complies with our requirements and guidelines. It is REQUIRED that you join this call using a different device than your iPhone since we’ll be using it to complete the task at hand.
Selected participants will be contacted with detailed guidelines on how to get started. If you know someone who is an iPhone user or meets all the requirements above feel free to share with them this message.
For any questions regarding the application, please reach out to [email protected]
To kick-start your journey, please click Apply Now and fill in the required information.
Additional Job Description
We aim to improve the voice recognition component of artificial intelligence technology systems and we need your help in making this possible.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Looking for a part-time job? Always wanted to work from home? Want to work your own schedule?
We’re looking for teachers who enjoy a challenge and thrive in a remote environment where things are moving very quickly. In this position you will use your teaching experience and skills to evaluate educational and family-friendly online services for relevancy and quality. You have the flexibility of working 10-30 hours per month around your own schedule.
Start Date: February 2023
Estimated Duration of Project: Long term engagement: the project is estimated to start in February and will be continuous.
Compensation: 25$ per hour
Required qualifications, skills and experience:
This is the right job for you if have the following qualifications, skills and experience: • Minimum of 2 years experience in one of the following grades Preschool – 6th grade • Verified teaching certification • Strong computer and mobile device skills • Neither you nor anyone in the household should be working for a company that has or is developing online services for kids
If you have any queries please get in touch with us [email protected]
Additional Job Description
We’re looking for teachers who enjoy a challenge and thrive in a remote environment where things are moving very quickly. In this position you will use your teaching experience and skills to evaluate educational and family-friendly online services for relevancy and quality. You have the flexibility of working 10-30 hours per month around your own schedule.Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.
We offer pay-per-task projects that involve (not limited to) creating/collecting short sentences or texts, capturing images and videos, or featuring short video captures of participants’ faces or movements.
For some projects, you might be asked to come on-premises, but some tasks can be completed remotely from home. The collected data will be used to develop and improve different artificial intelligence models and products.
This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times depending on the project selection criteria and they may need to register each time for those they find interesting.
Compensation
Compensation will vary based on task duration and location. Each project will specify the rate for that particular task. The participants will receive it from us.
Requirements
General
18+ years of age
Fluency in English
On-site (if applicable)
Be able to travel to our premises
Remote (if applicable)
Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense.
The hours are flexible; you choose your own schedule.
For questions, please contact us at [email protected] and please include the code US_various_2023_EH in the subject line or the body of the mail.
Additional Job Description
TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Work Schedule: Part Time- Regular up to 25 hours per week
Location: USA
Position Title: Rater
Pay: $12 – $14 USD per hour
Job Description
Looking for a remote opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy and always online to learn more, this part time flexible project is the perfect fit for you!
Perks of being an Online Rater:
Earn extra income working remotely from the comfort of your own home
Have the freedom to choose your own working hours to suit your own lifestyle
Be a part of a community and access our well-being initiatives
Contribute to the development of the AI ecosystem.
In your working hours, you’ll be analyzing and providing feedback on texts, pages, images and other types of information for top search engines, using an online tool. Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for the millions of search engine users, including yourself!
Requirements
Excellent communication skills in English
Being a resident in the US for the last 3 consecutive years
Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the US
High School Diploma or GED Qualification
Active use of Gmail, Google+, other forms of social media and experience in use of web browsers to navigate and interact with a variety of content
Daily access to a broadband internet connection, a smartphone (Android 4.2, iOS 14.0 or higher) and a personal computer to work on
No previous professional experience is required to apply, however, working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a part time project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Join our team today and start putting your skills to work for one of the world’s leading search engines.
About Us
TELUS International AI
Experience the power of TELUS International AI – where human intelligence is used to create and enhance the world’s data, enabling better AI. Our global AI Community of 1 million+ annotators and linguists assists companies in testing and improving machine learning models. We offer a proprietary AI training platform that handles all data types, including text, images, audio, video, and geo, across 500+ languages and dialects. Our AI Data Solutions are designed to revolutionize AI systems in a range of applications, from advanced smart products to improved search results, expanded speech recognition, more human-like bot interactions, and beyond.
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As the global arm of TELUS Corporation, at TELUS International, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of hiring are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.
Additional Job Description
We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool.
As a Commercial Enablement Strategist you will provide strategic support to the global Commercial organization overseeing the financial planning, budgeting, management and reporting process. You will perform financial analysis to provide recommendations to drive strategic decisions for this function. You cultivate effective partnerships across Commercial, Finance and Operations to drive successful business outcomes.
You will do this by:
Leading short and long term revenue and expense budget planning and forecasting in support of the Commercial organization
Performing analysis on what was sold against actualized revenue to promptly signal and address gaps
Preparing Commercial productivity analysis and providing actionable recommendations to leadership
Creating, maintaining and improving financial models/ reports that track and analyze functional costs and their impact on business performance
Providing analysis on key business trends, identifying current/ future business opportunities and risks that impact financial results and effectively communicate to senior leadership
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
You are the kind of person who can:
Think strategically
Manage competing priorities
Solve complex problems
Manage senior stakeholder relationships
Focus on customers
Embrace technology
Lead cross-functionally
Self-motivate
Thrive in a dynamic environment
Required Qualifications:
Bachelor’s Degree in Finance or related field
Minimum of 7 years relevant work experience within Sales, Business Operations or Financial management
Experience with Revenue and/or Sales Operations using Sales, CRM and BI Tools
Advanced working knowledge of Google Sheets or Microsoft Excel
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location:
Remote-Home Office within the United States or Canada
Compensation:
The base compensation range for this position is $104,000 – $130,000 USD or $104,800 – 131,000 CND commensurate with experience. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. This position also has the opportunity to qualify for an annual performance bonus.
About TELUS International:
TELUS International (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at:telusinternational.com.
TELUS International Values:
TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork
At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
As a Commercial Enablement Strategist you will provide strategic support to the global Commercial organization overseeing the financial planning, budgeting, management and reporting process. You will perform financial analysis to provide recommendations to drive strategic decisions for this function. You cultivate effective partnerships across Commercial, Finance and Operations to drive successful business outcomes.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
TELUS International is looking for a part-time work-from-home Ecommerce Analyst Asociate to shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – from buying products, to contacting customer service, to returning products.
Work location: Work from home within the United States
Work schedule: Part-time, 5h/day during core hours 7am – 6pm (M-F)
Job duration: 6 to 12 months with a possibility of extension
Project Related Tasks.
Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – buying products, contacting customer service, returning products.
Quantitative Analysis
Complex review tasks
Written data summaries
Intermediate level in Excel/ Spreadsheets.
Review and Vet lists of data on a regular basis.
Perform weekly reconciliation of financial tasks and monthly reconciliation of donations.
Daily maintenance and updates of data on trackers.
Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary.
Participation in team building sessions.
Manage emails in multiple accounts.
Other duties as assigned.
Role Requirements
Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
High degree of interest in online shopping and a regular online shopper.
Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)
High degree of expertise with Internet browsing, email, and common applications.
Strong attention to detail and organization.
Strong communication skills (both verbal and written).
Ability to multitask and make progress on many things at once
Flexibility is critical.
Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.
Availability to work from home for 5 hrs/day during core hours 7am – 6pm (M-F) at home residence.
Secure location at home to store and receive/return packages during normal weekday business hours.
Valid driver’s license with reliable transportation
Distance from home address to USPS/Fedex/UPS locations under 10 miles each way.
Rate: $16.00 – $17.00 per hour
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Additional Job Description
TELUS International is looking for a part-time work-from-home shopper to shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – from buying products, to contacting customer service, to returning products.
Language Reference
English
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
TELUS International is currently looking for participants to complete a simple video and audio collection task.
The task can be completed remotely from the comfort of your own home.
Summary
Task description: Participants will have to take short videos of themselves according to scenarios that will be provided while saying certain prompts
Each participant will have to take 44 videos.
A device will be shipped to your address, you will have to complete the task, and need to ship the device back once the task is completed (envelope and shipment label will be included, you will have to ship via USPS)
Project schedule
The project is ongoing
Estimated time to complete the task: Up to 1 hour Please note each participant can only complete the task once
Requirements
18+ years of age
Stable Internet connection for the duration of the task
Payment rate
$25 USD for completing the full task
This is an independent contractor opportunity and a one-time task
Payment will be processed via PayPal or direct bank transfer, based on your preference. Bank account details will be requested separately
TELUS International is looking for participants for our Audio and Video Collection Project
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
– Handle a wide variety of customer inquiries via online chat – Provide accurate information about the products and services via online chat – Narrow down on appointment information to schedule appointments – Capture customer contact information for lead generation and client review – Summarize interactions based on customer needs for client review – Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
– Previous experience in retail customer service or the automotive industry preferred but not necessary – Have a handle on basic internet and window based computer skills – Strong ability to multitask is preferred, gaming experience is helpful – Positive and professional demeanor – Excellent written and verbal communication skills – Ability to adapt to change and enjoy a quick paced work environment
Requirements:
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must live within the state listed in the posting
Quiet, dedicated work space free from distractions – this is a remote position
Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT
Must be able to type at least 35 WPM, 40 and above is preferred
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Job Overview
Shriners Children’s is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a remote Revenue Integrity Analyst for our Headquarters location. Do you have demonstrable revenue cycle and hospital-based billing or coding experience, and would you like to use your skills to further Shriners Children’s mission of providing the best quality care to our pediatric patients and their families? Then this position may be for you!
The Revenue Integrity Analyst is responsible for evaluation, assessment and education to Shriners Children’s (SHC) hospitals as a component of conducting audit processes and ensuring adherence to SHC revenue cycle policy. Also responsible for the development and adherence to processes and procedures to assure timely and appropriate capture of all chargeable activities throughout SHC. The development of a means to facilitate collaboration and standardization across all venues of care within SHC in support of charge capture. Assures accurate and timely auditing of revenue cycle chargeable services and activities throughout SHC. Utilizes skills to professionally communicate and facilitate the collaboration and standardization of charge capture processes, across all venues, within SHC in support of revenue integrity.
Responsibilities
Responsibilities include conducting revenue integrity audit activities for compliance related to internal policy, CMS, Medicaid and managed care regulations and requirements, communication, outcomes analysis and reporting for the purpose of internal quality control; providing analysis, trended reports and well supported documentation for audit findings, recommendations and/or corrections to individual hospital processes according to best practice, compliance and SHC policy; and assisting in identifying, defining and functioning within software (i.e. Craneware and MedeAnalytics) processes; review and/or development of reports and audit tools to support the requirements for revenue integrity and outcomes measurement.
Qualifications
7 years of hospital-based revenue cycle experience, focused on revenue integrity and compliance, is required 3 years of hospital-based billing or coding experience focused on charge capture required. Charge capture, billing or coding experience in one or more of the following is required: pharmacy, radiology, surgery/anesthesia, outpatient clinic, inpatient hospital. Would prefer charge capture, revenue integrity and/or patient access experience in one or more of the following: hospital-based clinic, inpatient hospital. Clinical experience blended with revenue cycle is a plus. Bachelor’s Degree in business/accounting/finance or healthcare/business administration – combination of current education pursuit and experience considered. Certification in CCA, CCS, CHC, CDIP, CMAS, or RHIT a plus.
Labcorp is a leader in global sciences with a mission to improve health and improve lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. We are seeking a highly motivated and experienced Financial Analyst to support our Revenue Cycle Management organization and provide financial analysis and strategic insights to Labcorp’s leadership.
RESPONSIBILITIES
Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process methodologies, financial implications, and/or technical applications.
Makes recommendations to management and may initiate implementation of new protocols, methodologies and processes.
This classification is cross-functional and may be utilized within all business fields including, but not limited to, operations, finance, laboratory, technical, sales and administration.
Applicant must have critical thinking skills and a basic understanding how all relative information translates to effects to price, volume and revenue and the ability to communicate impacts related thereto.
Assisting leadership with implementation strategies across stakeholders.
Proficiency in Microsoft Office products including but not limited to Excel, Access, and PowerPoint.
Ability to compile and organize data.
Read, write and interpret SQL, knowledge of lab system, billing data mart, and QMF is a plus.
REQUIREMENTS
Proficient in MS Office programs, specifically Excel.
Analyzes and determines trends from data.
Produces and presents results to business users.
Makes recommendations based on analyses of data.
Advanced Excel skills including pivot tables, cell formatting, data filters, data sorting, charts, and formulas.
Self-motivated with an ability to work independently as well as with a team.
Strong organizational skills and ability to multi-task.
Ability to thrive in fast-paced environment and adaptable to change.
Excellent verbal and written communication as well as strong reading comprehension skills.
Strong Analytical, critical thinking and problem-solving skills.
Ability to learn to read, edit and interpret SQL.
Ability to learn SAS programing techniques.
DESIRED SKILLS
Knowledge of SAS Enterprise Guide.
Knowledge of SQL query language.
Knowledge of Crystal Reporting.
EDUCATION
Associate’s or Bachelor’s Degree with 2 – 4 years of applicable work experience.
Pay Range: $49,920 – $95,000 annual salary
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.
Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.
CALM FOCUS
We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.
ONE TEAM, ONE DREAM
Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better home-buying experience.
About the opportunity
Homeward is looking for an Accounts Payable Specialist to oversee the accounts payable function and corporate credit card expenditures processes. This role will require the use of skills in project management, organization, and timely and frequent communications in the A/P and corporate credit card expenditure processes. As the A/P Specialist, you will ensure the accuracy and efficiency of payables operations, investigate oddities, and process and monitor outgoing payments. Reporting directly to the Accounting Manager, this role will be a hands-on, solution-oriented problem solver who can oversee these processes to keep up with the demands of Homeward’s high-growth business.
This position is not eligible for visa sponsorship.
Responsibilities include
Oversee accounts payable (in Bill.com): including ensuring the completeness and accuracy of G/L coding, invoice amounts, department coding, invoice timing, approval workflows, etc.
Oversee corporate credit card expenditures (in Divvy): including ensuring the completeness and accuracy of G/L coding, receipt amounts, department coding, etc.
Directly communicate with vendors, contractors, and internal cross-functional department employees on invoices and payment details.
Manage one employee who performs some of the initial tasks for A/P and corporate credit card expenditures and review their work to ensure it is complete and accurate.
Recognize and set up 1099 vendors (we can assist in training here if necessary)
Complete annual 1099-NEC, 1099-MISC, 1099-INT filings (we can assist in training here if necessary)
Ensure that payment approval workflows go to the correct department-level employees for approval.
Coordinate and manage the organization of invoices, contracts, and agreements
Directly communicate with department leaders on invoice approvals and AP issues
Maintain bookkeeping records and key spreadsheets
Assisting the Accounting Manager in the month end close process on tasks related to the expenditures/payables process.
Continuous evaluation of current policies and recommendations for process improvements.
Qualifications
You have a Bachelor’s degree in business, accounting, or finance or equivalent experience
You have 3+ years experience with mid-to-high volume AP processing.
Must possess a high degree of accuracy in work; detail oriented.
Excellent interpersonal and collaboration skills.
You have demonstrated the ability to patiently and efficiently perform in a fast-paced environment and handle and manage multiple workloads, priorities and deadlines, while maintaining a great attitude during tight deadlines.
You must have a solution-oriented approach to solving problems, preferring to place focus on the best way to solve problems rather than focusing only on the problems themselves
You have strong problem solving skills, and do research to independently solve problems.
You have strong technical skills in Excel (strong understanding of vlookups, pivot tables, sumifs)
Experience with Netsuite is highly preferred.
Experience with Bill.com is highly preferred.
Experience with multiple entities is highly preferred.
About Homeward
Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the homebuying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.
Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, Georgia, Florida, Oregon, and Washington.
We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.
Work with the National Trust’s editorial team to research, edit, fact-check, write, and proof stories for Preservation magazine and SavingPlaces.org. Perform related administrative tasks as assigned.
DUTIES
Develop and create multimedia content.
Generate story ideas that will engage audiences and tell the story of the National Trust’s work.
Compile and write Transitions section for Preservation magazine.
Research, fact-check, and edit stories as assigned.
Proofread copy and story layouts.
Perform photo research as required.
Respond to emails and pitches.
Assist with transfer of print stories to website.
Other communications and administrative tasks as assigned by editors.
QUALIFICATIONS
At least 3 years of overall work experience with 1- 3 years of editorial experience, preferably including experience creating content that reflects and helps to engage culturally diverse audiences.
Attention to detail and accuracy.
Strong organizational skills and ability to meet deadlines.
Basic analytical and problem-solving skills, including issue identification and prioritization.
Basic project management skills. Ability to achieve results with general supervision.
Excellent writing, spelling, grammar, and proofreading skills, as well as strong verbal communication and customer service skills. Excellent attention to detail.
Experience successfully interacting with key stakeholders. Ability to collaborate and achieve results. Public contact and ability to work successfully both independently and in close proximity to others required.
Demonstrated success in working with culturally diverse colleagues and stakeholders.
Ability to prioritize, multitask efficiently and respond to a high volume of ongoing requests in a timely fashion. Ability to adapt and be flexible in a dynamic work environment.
Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
Proficiency in MS Word and other Microsoft Office systems required. Comfort with social media, content management systems, and Adobe Photoshop.
Regular and reliable attendance is required.
PAY & BENEFITS
This is a full time, non-exempt-level position, eligible for full benefits, including affordable health, dental, vision and life insurance, retirement plan contributions, and 3.5 weeks of paid vacation, plus sick time and holidays.
Hiring range: $27.47-30.22 per hour (annualized to $50,000-55,000 based on a schedule of 35 hours/week)
Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
This position will involve content gathering, interviewing subject matter experts, writing, managing content calendars and data gathering. Experience in content creation, strong administrative and organizational skills, and the ability to adjust to a quickly changing environment will be helpful in this role.
The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.
The coordinator is responsible for contributing to, managing and balancing workload for the work area to which they are assigned. The role will focus primarily on coordination of projects and assignments for the department and institution. Projects and assignments are aligned to Mayo Clinic’s strategic priorities and the coordinator works to support successful plan execution within the timeline and budget. This includes planning and facilitating team meetings, documentation, establishing timelines and collaborating with team members to ensure quality. The coordinator will support the delivery of measurable outcomes and collaborate with team members to provide follow up communication and reports to appropriate audiences.
The coordinator may also perform ongoing work including proofreading, facilitating budget processes, reporting of metrics, supporting internal and external communications, event planning and calendar management for department leaders. Manages time and sets priorities to meet deadlines for themselves and for project teams. Adapts to shift focus to support changes to department and institutional priorities. Troubleshoots issues. Performs backup to other functions and other duties as needed.
Qualifications
Requires a bachelor’s degree in a related field; or a high school degree plus 5 years of relevant work experience.Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.
Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.
Exemption Status
Nonexempt
Compensation Detail
$26.12 – $35.26 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday-Friday 8 a.m. – 4 p.m. This position may work remotely from any location within the U.S.
We are seeking a talented and results-oriented Sales and Conversion-Driven Email Copywriter to work on an hourly freelance basis with our Roamly marketing team. You will play a key role crafting persuasive and compelling email campaigns that drive sales and optimize customer conversions as well as establish our brand voice consistently throughout these customer communication touchpoints. If you have a passion for writing persuasive email sales driven copy, a keen understanding of consumer behavior, and a track record of delivering exceptional results, we want to hear from you.
Responsibilities:
Write Effective Compelling Email Copy: Create persuasive and engaging email content that resonates with our target audience and compels them to take action, such as making a purchase, signing up for a service, or engaging with our brand. across our promotions, product launches, and seasonal campaigns to ensure cohesive messaging and consistent branding.Craft attention-grabbing subject lines and captivating email body content that communicates the value proposition effectively, highlights key product features, and appeals to customers’ needs, desires, and pain points.
Fast Turn Around Times from Marketing Briefs: Write email campaign copy to optimize conversion rates. You will receive email campaign briefs that include analysis where we can improve open rates, click-through rates, and conversion rate to enhance campaign effectiveness. You will be required to understand overtime how best to write based on our customers’ Segments and use personalization techniques to tailor email content that resonate with specific customer segments.
Stay Up-to-Date with Industry Trends to recommend: Keep abreast of the latest trends, best practices, and innovations in email marketing and copywriting. Implement industry-leading strategies and techniques to ensure our email campaigns remain competitive and impactful..
Requirements
Qualifications:
Proven Experience: Minimum 6 years of experience in email copywriting or a related role, with a demonstrated track record of driving sales and achieving conversion targets through email campaigns.
Exceptional Copywriting Skills: Strong command of written English with the ability to write persuasive, concise, and engaging copy. Excellent grammar, spelling, and proofreading skills.
Marketing Acumen: Deep understanding of marketing principles, consumer behavior, and sales psychology. Ability to translate marketing strategies into compelling email copy that drives conversions.
Analytical Mindset: Proficient in analyzing email campaign metrics, interpreting data, and making data-driven decisions. Experience with A/B testing and optimization techniques to improve email performance.
Adaptability and Creativity: Able to adapt writing style to various target audiences, products, and brand voices. Creative thinker who can generate innovative ideas and concepts for email campaigns.
Great Collaboration & Time Management Take feedback, and incorporate it into fast turnarounds on copy revisions. Meet deadlines in a fast-paced environment while maintaining high-quality standards.
If you are a motivated and skilled email copywriter who thrives on generating impactful content that drives sales and conversions, we invite you to apply. Join our team and contribute to our mission of delivering compelling email campaigns that engage, convert, and leave a lasting impression on our customers.
Anticipated Compensation: Starting at: $59,200 – $68,200 commensurate with experience
Saga Education is a national leader in high-impact, in-school tutoring. We leverage the power of human capital and technology to accelerate student outcomes and create more equitable learning for students.
Since our founding in 2014, we have reached more than 30,000 students and counting. With our proven-to-work tutoring model and focus on relationship building, we have been able to reach students who need it most and support families, educators, and districts through our services. Whether that be through our work in providing direct solutions, building cutting edge products, or advocating for impact, our vision to make education equitable for all students is realized daily.
What We Do
Inside each student lives a story waiting to unfold. We know every student is capable of shaping a story of success—in school, and in life. But not every student has had a fair chance to see it. Saga Education envisions a world where students–especially Black and Latinx students–have equitable access to economic and social mobility. To achieve this, Saga seeks to establish high-impact, in-school-day math tutoring as an integrated part of a student’s education, as a proven response to accelerating educational equity.
Our research shows our program works–not only to raise math scores but to foster the confidence and sense of belonging that underpin all academic success. As a trusted leader in building powerful tutoring programs, Saga provides the resources and tools to enable all districts to take advantage of our expertise. Saga has the evidence and experience to know what works.
What You’ll Do
Reporting to the Curriculum Manager, the Curriculum Writer is responsible for writing curriculum for the Saga tutoring program, as well as refining and updating existing materials. This includes brainstorming, writing, and editing lessons, activities, assessments, test-prep banks, and creating content for our online learning platform. Currently, the team is working on writing 4th and 5th grade math lessons, as well as updating and maintaining 6th through 11th grade math curriculum. Responsibilities include:
Improve existing Saga curriculum to better align with academic scopes and sequences at all school sites by creating new lessons and math tasks, while focusing specifically on improving conceptual understanding in students
Develop new activities, through the lens of understanding materials will be used by Saga Fellows, who are generally not trained math teachers
Take on independently directed tasks to improve our overall impact
Seek out resources and best practice research to guide the development of quality and cutting-edge materials, including researching various scopes & sequences to assure alignment across all potential districts
Format all Saga materials in a professional and clean manner, adhering to Saga branding
Organize the Saga curriculum for online distribution
What We’ll Use To Measure Success
Mission Alignment – You have a deep understanding of social injustice in education
Demonstrates Self-Awareness – You use feedback and reflection to gain productive insight
Values Differences – You recognize the value of different perspectives and cultures
Customer Focus – You respond to customer needs and customize materials given the audience
Action Oriented – You take on new opportunities and have a solutions-oriented approach
Instills Trust – You gain confidence and trust of others through honesty, integrity, and authenticity
What You Bring
Bachelor’s degree in a related field or equivalent work experience
Proficient in K-12 math
Strong attention to detail
Proven ability to manage multiple projects simultaneously and meet deadlines while working remotely
Math pedagogical content knowledge and the ability to identify and explain key points of K-12 math topics
Experience teaching math, preferably multiple in grade levels
What We’ll Provide
Saga Education offers competitive compensation and benefits, which includes IVF coverage, paid parental leave, opt-in FSA, and telehealth benefits. Saga provides a generous PTO package including a paid Winter Wellness Break, an opt-in 401k with discretionary match and company provided technology. All employees have access to our comprehensive Employee Assistance Program, Saga 360 Wellness Program and DEIB events and initiatives.
Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child’s arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families.
Our Ways of Working
We’re a remote-first company with team members located across the United States spanning multiple time zones. We know how valuable the flexibility of remote work is for our employees so people can get the work done in the way that suits them best. With rare exception, our employees generally work 9-5 in their home time zone.
We also know that personal connection is the foundation for the great work we do together. In order to build community and collaboration, we gather in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.
What the Role Is
Babylist is looking for an organized Managing Editor to oversee the daily operations of our Editorial team. You’re part editor, part project manager, and are skilled at editing, writing and content planning, creating and managing processes and ensuring deadlines are met. You’re also an excellent people manager who is excited about growing people in their careers. This role reports to the Director of Editorial.
Who You Are
6-7 years editorial experience at a lifestyle publication or brand
2+ years of management experience
A skilled editor with a solid understanding of and experience with SEO best practices and multiplatform content
A strong people manager, with experience managing both internal editorial staff and freelancers
An operational thinker with a passion for streamlining systems and processes, and can manage multiple priorities while meeting deadlines
Are targeted in your content planning and can clearly articulate the why behind it and how it ties into larger business objectives
A great communicator on paper and in person with excellent creative and copywriting skills
Demonstrated a strong empathy for users
Experience managing a budget
Knowledge of web analytics tools (Google Analytics, SEM Rush, keyword analytics tools) and how to track, analyze and report on data
How You’ll Make an Impact
Create and oversee the editorial calendar and content planning, including regular updates to SEO evergreen commerce content, new content and special projects, across channels, as well as ensure the calendar is up to date with relevant events and occasions
Manage early-career and senior writers and production assistants for performance and professional development
Work with and manage freelance writers as needed
Edit content across channels to ensure user-centricity, brand voice and editorial standards
Streamline and/or create workflows and content creation processes across channels to help team members work together efficiently and effectively
Partner with design and social on visual storytelling
Oversee updates to various team documentation, including editorial integrity, product safety, etc.
Work with the Babylist Health Advisory Board members on reviewing and creating content
Why You Will Love Working At Babylist
We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
We build products that have a positive impact on millions of people’s lives
We work at a sustainable pace which means work/life balance is a real thing here
We believe technology and data can solve hard problems
We believe in exceptional management
We are an antiracist organization and doing the work to support differences of all kinds
We offer competitive pay and meaningful opportunities for career advancement
We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planningBabylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $121,000- $165,000.In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.
Job Summary:
DPEP Technology & Digital is at the heart of unifying and driving the digital transformation taking place across our diverse businesses. The Integrated Customer Journey Experience Leader will join the Office of the CDTO to partner with the Products & Experiences teams to co-create, develop & deliver strategic digital consumer journeys. The candidate will serve as a strategic, multi-disciplinary leader responsible for designing and influencing core product development strategies (e.g., journey maps, technical integrations, service and product blueprints, design thinking, empathy research, hub & spoke implementations, legacy product rationalization, reusable & sustainable architecture, among others) and for the successful delivery of key end-to-end digital experiences critical to The GRID and TXP.
Responsibilities
Strategic customer journey mapping: Lead definition and design of consumer journeys across DPEP for digital products and experiences. Create a library and framework of journeys by persona, business and technical capabilities. Create journey maps to represent experiences, including integration of consumer journeys across multiple discrete businesses, to drive design decisions, prioritization, and technical delivery.
Roadmapping: Define and align roadmaps that are outcome-driven and integrate across workstreams and teams.
Capability definition: Clearly define tech, digital, and platform capabilities across journeys, ensuring alignment with our product strategy and guest & consumer needs.
Cross-functional collaboration: Partner with internal Technology & Digital teams across Product, Tech Delivery, Design, Portfolio among others to ensure alignment and effective execution. Leadership: Support strategic vision of our digital product experience and DPEP Digital Strategy. Insights: Partner with consumer analytics teams to integrate data and enable cause-and-effect analytics and reporting. And systematize CX value (i.e., develop systematic actioning on CX insights).
Qualifications
15+ years of experience with complex customer experience transformations, digital transformation, product leadership, and technical delivery.
Demonstrated technical skills in mobile and web-based technologies, including technical leadership on composable technical architectures and interoperable ecosystem design.
Authoritative leadership and experience as a product and consumer experience leader in a multi-disciplinary environment.
Broad knowledge of product development & product management, digital platforms, design.
Strong analytical and problem-solving skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes. Ability to create business models and new monetization opportunities.
Deep consumer orientation and proven results – measurable value.
Excellent written and verbal communication skills.
The hiring range for this remote position is $142,106 to $219,230 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Parks, Experiences and Products:
The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Parks, Experiences and Products.
*Applicants must be based in the United States in order to be considered for this role. This position will operate on a remote, freelance basis.
Are you an impeccable writer who loves tinkering with the newest Android devices? Want to work in a fast paced, collaborative environment from home while monetizing your love for technology?
AndroidPolice.com is looking for tech enthusiasts to write product reviews for various Android devices. With your skillful writing, tech expertise, and strong opinions, you will help readers make informed purchasing decisions. You’ll cover everything from a product’s design and hardware to its software and performance. In which areas does the product shine? Where does it falter? How does it compare to other devices?
Job Responsibilities
Write a minimum of 4 product reviews per month Stay up to date on the latest Android news, products and updates Coordinate with the editorial team for assignments and feedback Input work into our CMS according to our guidelines Application Requirements
CV Cover Letter (tell us why you want to write for us!) 2-3 tech articles you’ve written that demonstrate your writing abilities Applicants must have a self-starter attitude and possess the following requirements
Relevant experience in writing and editing in the English language Experience reviewing devices preferred Expert knowledge and broad familiarity of Android products Must own a good quality digital camera or have the ability to borrow one
The hiring team at Android Police will be back to you as soon as possible if we think you’d make a solid addition to the team. Only applications containing relevant writing samples will be considered.
Earn money & learn new skills while helping world-class companies deliver amazing digital experiences.
Learn New Skills, Grow, and Connect
uTest is the home of the largest community of digital freelance software testers in the world – helping some of the most recognized and iconic brands provide quality digital experiences to their customers.
Whether it’s improving their testing skills in our Academy, finding a testing project to earn money, or connecting with testing experts within our global community, uTest has become the go-to destination for people who value digital quality, are passionate about user experience, and are curious about cutting-edge technology.
How uTest Works
When you join uTest, you are unlocking a new world of freelancing opportunities. Learn how we match you with paid testing projects from our clients.
How it works Sign up and download our Userbrain Recorder for Google Chrome, iOS or Android to start testing websites. Speak your thoughts while going through a set of tasks, for about 5 to 20 minutes Receive new tests and get paid $5 per test via PayPal. What happens after I apply? You’ll be asked to record a Qualification Test. Don’t worry, we’ll give you a tour and a guide first so you know exactly how everything works. We then review your video and give you feedback on how and what you might improve in your future tests. If you’re approved to be a Userbrain tester, you will start receiving paid tests.
Your opinion is important and your time is valuable, so we pay you for making our app part of your daily routine.
Everyone loves cash.
You’re joining the nation’s largest, highest-rated consumer group. All collecting cash for their data. We call it Fair Trade Data®. And, we’re happy you’re here.
You deserve to be paid.
Earn cash every day. How? Add the Surveys On The Go® app to your phone. While you’re at the store, eating out—or just browsing… a survey will pop up. Take it to earn cash. It’s that simple. You get cash to share your opinions.
Your data is more precious than diamonds.
Like ethically sourced coffee, and beautiful jewelry—it means we care deeply about what we collect, and how.
We protect your data. It’s anonymized and paid for—you earn cash.
That’s important because many survey companies get data in ways that they shouldn’t. That’s why we’re giving you our promise to always treat you fairly.
Surveys On The Go® will always pay cash for your opinions.
Get paid for being online. Earn cash anytime you open an app or website.
The more you move + browse your phone—the more surveys you’ll qualify for.
Once you’ve hit $10, you can cash out. Or, wait until you’ve earned a lot.
We are passionate people who love to explore new ideas, evaluate new concepts and give feedback to the creators. Our participants come from all corners of the world, from all industries and specialties. All UserTribe participants get paid for their time. We reward our participants based on the specific study. Some studies are very broad and easy to complete. Others are narrower and demand a bit more from the participants. You always know the compensation for each study before you start.
Easy set-up All you need is a computer, tablet or smartphone and our screen recording software.
Personalised support We are always here to help you with any questions you may have along the way.
Well compensated We offer compensation for the time and energy you spend participating for UserTribe.
Different perspectives You could be asked to share experiences, opinions, test new solutions and much more.
Becoming a part of the Tribe is easy!
1. Sign up for the notifications
It guarantees that you will be notified every time there is a study in your area.
2. Participate in a study
You will receive a confirmation that you got admitted to participating. Remember, there are no good or wrong answers – we just want to know your opinion!
3. Get compensated
Finished your participation? The compensation will be with you soon!
Do you know someone who would fit perfectly for our study? Refer this person! We compensate referrals too.
ClassDojo’s goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.
We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.
We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.
What you’ll do:
Accurately respond to escalated customer support tickets in a timely fashion Identify and document product and process improvements that you are observing from customer interactions Enhance the documentation and training materials of our privacy/safety customer support protocols Work with legal, trust & safety, product teams, and leadership to respond to highly sensitive issues You will be a match if:
You have 3+ years responding to escalated customer service requests with ticketing software such as Zendesk You are comfortable handling sensitive communications and subject matter You have excellent written and verbal communication skills and are comfortable interacting with a variety of audiences You are comfortable managing your own schedule for follow through on all needed tasks You want to work in a fast-moving company with high expectations You might be a good fit if:
You have previous experience handling Data Subject Requests and Privacy Inquiries You are a member of the International Association of Privacy Professionals You have familiarity with OneTrust and Github You have familiarity with no-code workflow tools such as Zapier, OneTrust, or AirTable
Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile
Ability to perform analytical and operational processes. Entry-level position with limited requirements for licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a close degree of supervision. Functional Knowledge
Has basic skills in a range of processes, procedures and systems. Business Expertise
Understanding of how best teams integrate and work together to achieve company goals. Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and practices. Receives close supervision and guidance. For consistency, methods and tasks are described in detail. Leadership
Has no supervisory responsibilities. Problem Solving
Ability to problem solve, self-guided. Has limited opportunity to exercise discretion. Interpersonal Skills
Exchanges information and ideas effectively. Responsibility Statements
Receives, processes, and ensures document classification are completed and transmitted to clients. May require outbound correspondence from the client to be processed. Receives documents from both electronic and hard copy forms for processing. Sorts, images, documents, files, and archives by form type. Identifies documents and their purpose; creating a database of information. Classifies documents based on contract requirements. Captures information based on client requirements. Verifies data from automated data extraction tools. Ensures transmission of processed data to the appropriate next level. Performs other duties as assigned. Complies with all policies and standards. Closing: Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com
Position Summary:
We are seeking friendly and motivated associates to help implement our restaurant online ordering services. If you are looking for an innovative, fast-paced, fun environment that offers professional growth, apply for one of our openings at Menufy by HungerRush.
You will be in charge of entering menus for online ordering. An ideal candidate will possess exceptional typing skills with an eye for detail. Good spelling and grammar are vital for this job. The position is full time, with opportunities for advancement within the company. Restaurant operations or administrative experience is helpful but not required.
This is a remote role but may not be performed in the following states: California, Colorado, Maine, Minnesota, New York, Ohio, Pennsylvania, Washington D.C, or Washington. Access to office space is available in Overland Park, KS and Houston, TX.
Responsibilities:
Transfer menu data from paper or digital formats into our database using our menu entry
system
Use problem solving skills to find solutions for client menu needs
Ensure high levels of client satisfaction throughout the menu entry process
Gain and share industry experience with peers
Qualifications:
High school diploma or equivalent
Experience:
At least one year of data entry experience
Experience in operating a computer in a Google based environment
Fluency in Chinese or Spanish is a plus
What You Need for this Position:
Strong phone communication and interpersonal skills
Attentive to details
Proficiency in English, grammar, and spelling
Basic understanding of software principles and restaurant operations
Self-directed and self-motivated
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.
ProductTube is a premium video survey app that rewards its users for making short videos about everyday products. Users record short videos (typically less than 5 minutes) using their mobile phones.
These videos are used for market research purposes to guide product manufacturers to meet consumer needs better.
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
We are seeking an Associate Director, Social Media to join our growing team. The Associate Director will be responsible for supporting social media and content strategy for our Social Media Executive Thought Leadership Team clients.
This role can be remote in the US – with a preference to the East Coast – or in any of our US offices, including New York City, Boston, Chicago, or Washington DC.
Responsibilities
Cultivate and maintain in-depth knowledge and understanding of social media platforms and trends to guide account teams and help Real Chemistry continue to be a leader in the space; contribute as a thought leader on social landscape, best practices, and cultural happenings across platforms.
Provideday-to-day social media support across multiple executive healthcare accounts as part of an integrated team.
Write compelling, engaging and fresh social media content – both long-form and short-form – as well as work with creative teams, including designers and copywriters, to develop exceptional content for our clients customized for social platforms and ad units.
Create and oversee the social media budgets collaborating with display/SEM counterparts to optimize right mix for clients.
Identify new areas/opportunities for social and develop/maintain relationships with social network representatives to keep your finger on the pulse of what’s to come.
Brainstorm, conceptualize and present new social media and digital programs/plans for clients.
This position is a perfect fit for you if:
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are a highly organized self-starter, able to work independently and under tight deadlines.
Required Skills & Experience
Minimum 6 years of experience, with a focus on creating authentic content across different social media channels
Demonstrated proficiency in social media, both personally and professionally
Highly organized, mindful of deadlines, able to multi-task and work under limited supervision
Experience successfully working with senior level executives with marketing, communications or social media efforts
Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills
Client service experience in an agency environment; experience collaborating effectively internally and externally as part of an integrated team
Experience managing and overseeing work of junior staff
Outstanding written and oral communications and presentations skills; creativity is key
Competency with Microsoft Office, particularly PowerPoint
Solid understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients
Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches
Pay Range: $99,000 – $125,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®.
As a Billing Specialist, you play a vital role in Billing Operations, verifying insurance coverage of payers, identifying account classification, process billing exceptions, and more. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Identifies the correct Financial Class and enters in billing system.
Posts extracts and correct validation errors in system.
Identify trends and communicates to leadership team.
Reviews incoming documentation to identify correct payer to accounts.
Researches eligibility to ensure correct insurance coverage of payer.
Ensures payer mapping (crosswalk) is set-up correctly.
Identifies contract matrix discrepancies and/or gaps and communicates accordingly.
Analyzes decision log errors related to the daily census.
Identifies trends with incoming data and communicate to leadership team.
Analyzes pre-submission errors to identify root cause and recommends a solution.
Processes denials related to eligibility to identify correct payer or payer request.
Processes electronic rejections, identifies root cause, and recommends/makes appropriate updates to accounts.
Processes returned mail, write-off accounts, and daily exception reports.
Processes Laserfiche folders (duplicate, pending review, etc.) to ensure documentation is processing timely.
Identifies Work in Process (WIP) and creates exception reports for management.
Processes activity codes for Account Classification or account suspended issues.
Retrieves missing documentation for payer accounts from various applications and/or site portal.
Prints, sorts, and files miscellaneous billing related documentation.
Completes daily log via manual entry into billing system.
Time tracking for manual sites.
Trains fellow team member as requested or needed.
Required Experience and Competencies
High school diploma or GED required.
One or more years of experience in billing operations required.
Prior experience working in the healthcare industry preferred.
Knowledge of payer Financial Classifications for billing.
Knowledge of account exception processes in billing operations.
Ability to read and interpret Explanation of Benefits (EOB) from various payers.
Ability to communicate trends to leadership team clearly.
Ability to problem solve challenges that may not be previously outlined in a payer manual.
Ability to communicate effectively in writing and verbally.
Ability to analyze, interpret, and create various billing related reports.
Knowledge of and ability to apply basic math concepts.
Ability to complete duties with attention to detail and high degree of accuracy.
Ability to prioritize workflow and work autonomously.
Basic understanding of Microsoft Office applications (Word, Excel, and Outlook).
Ability to comply with RCM billing policies and procedures.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
Student Loan Repayment Program
Professional and Career Development Program
EAP, travel assistance and identify theft included
Wellness program
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.
GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.
The Sales Coordinator is a support role for our domestic sellers and sales leaders so they can have more capacity to prospect and grow the business. The Sales Coordinator is a proactive role in developing collateral, creating presentations and keeping on top of market research to arm the sales team and develop more client demand for our GumGum’s products.
This role reports to SVP, East Coast Sales and supports the East Coast team.
Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). There will not be any requirement to go into the office on a daily basis moving forward. GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.
What You’ll Achieve
The coordinator will play a key role in supporting prospecting efforts for the east coast
Collaborate with the sales team to give them updated sales information and data
Reading the trades and writing up short summary emails for the Sales team to send out to new and existing clients
Running Quarterly LinkedIn meetings with the sellers to help identify new prospects, and make connections
Pulling research for upcoming new client meetings
Effectively putting together trend slides, research slides, and competitive slides to help sellers drive new business
Sending relevant news articles to sellers on key GumGum accounts
Create decks for sales leaders projects, with a focus on new accounts
Assisting with prospecting, for example helping with simple mocks and tweaking targeted one sheets
Assisting sellers with one off projects to help sellers close deals or prospects.
Pulling and curating site lists for clients
Creating & updating the Bi-Weekly Decks for all regions. Including pulling numbers, making slides, tracking meetings, and reaching out to the teams needed.
Follow up Emails post Bi-Weekly sales calls
Bi-weekly Pipeline meeting recaps that are sent out to the sales team
Keeping the Master Account List up to date
Taking notes and recapping Holding Co Partnership Meetings
Skills You’ll Bring
Bachelor’s degree preferred
Preferably 1 year in a sales or marketing environment within the tech, advertising, or agency industries
Strong written communication; can summarize articles quickly and format short concise emails
Strong verbal communication and customer service skills
Expert at Powerpoint & Excel
Excellent attention to detail
The ability to multitask, work in a fast-paced environment, and meet deadlines
Good administrative, organizational, and problem-solving skills
Proficient in Salesforce
Eagerness to learn and grow
Interested in the digital advertising industry
Interest in sales or marketing fields
Open to feedback & willing to learn new things
Highly organized: will have many tasks and will need to organize and prioritize
Ability to bring projects to completion
Perks & Benefits
Medical, Dental, and Vision coverage including 100% premium coverage for employee + spouse/family
Flexible Spending Accounts (FSA)
Short-Term and Long-Term Disability
Paid Parental Leave – Birth parents up to 16-18 weeks. Non-birth parents up to 10 weeks
Transitional Return-to-Work Schedule from Parental Leave
Dependent Care FSA
Maven Family Support – Including fertility adoption and/or travel expenses to obtain medical care
Employer-Matched 401(k) Retirement Plan
Life Insurance and AD&D
Stock Incentive Program (role dependent)
Employee Assistance Program
Legal and Identity Theft Protection
Student Loan Repayment Assistance
Work From Home Stipend
Wellness Reimbursement
Flexible Time Off (Unlimited PTO)
Summer Fridays from the 1st Friday of May through the last Friday in September
Volunteer Time Off
Veterinary Discounts (Pet friendly organization – we love our fur babies! IG: @dogsofgumgum)
WeWork monthly pass
GumGum Gives Back volunteering/social impact opportunities
Virtual and in-person company events/celebrations
Anniversary recognition and awards
Business Travel Accident
Awards
BuiltIn #37 Best Places to Work 2023 across the United States
BuiltinLA #7 Best Places to Work 2022
BuiltinLA Best Places to Work 2021
Ad Exchanger Programmatic Power Player 2022 and 2021
Digiday Media Awards Europe finalist 2022 and 2021
This hourly position requires flexibility with shift work, weekends, and overtime. This position reports into the GO Creative group. The GO Creative group provides prepress services to the retail, catalog-sales, and direct mail markets. RRD specializes in providing high quality digital solutions.
The position is remote, however is required to work an EST schedule.
Job Duties and Responsibilities
Must be able to proofread content, grammar, spelling, mechanics, and formatting.
Must be able to perform and/or help coordinate all shipping activities within the work team.
Process and transmit files utilizing Macintosh work environment in a DTP workflow.
Must have good documentation skills to be able to report shipping activity to the work team, print divisions and customer contacts.
Communicate with customer traffic coordinators to keep track of pages received and those in process.
Transmit files to RRD and customer sites for remote proofing.
Assist in job engineering functions to put jobs into work and archive jobs when complete.
Keep accurate records through all production stages.
Assist Team Leader in determining priorities.
Perform other duties as assigned or requested.
Required Skills
Knowledge of job engineering with a solid understanding of the prepress process.
Understanding of layout and printing requirements.
Ability to identify inconsistencies in any given publication or document.
Excellent organization and communication skills.
Attention to detail is a must.
The ability to produce independently in a team environment.
Ability to identify inconsistencies in any given publication or document.
Ability to work overtime and weekends as necessary.
Familiarity with Adobe Creative Suite, Microsoft Office in a Macintosh environment is desirable.
Required Experience
5+ years of work experience with various publishing software (Word, Excel, InDesign, and Acrobat Pro).
The rate of pay for this role at the noted location is $24.03 – $28.85 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!
Red Ventures is looking for a talented and insightful Credit Cards Writer who will be responsible for writing transactional and educational content on Bankrate and CreditCards.com. The Writer will contribute credit card reviews, write and refresh “best of” pages, update legacy articles and collaborate on editorial projects with editors and SEO team members.
This role focuses primarily on writing and updating credit card reviews and “best of” roundups. The Writer may also occasionally contribute to credit card news and educational pieces about credit scores, account management, earning and redeeming rewards, business credit, loyalty programs, and points and miles content.
What You’ll Do
Produce high-quality, well-researched content at a strong pace, especially credit card reviews and “best of” roundups
Stay up to date on industry news and trends to detect content opportunities
Use SEO best practices and internal documentation to identify the highest-potential content refresh opportunities
Conduct SEO research to inform writing work while also collaborating with the SEO team
Update existing content (guides, comparisons, news, etc.) for timeliness and accuracy
Write following AP style and brand voice and tone
Check story drafts for errors, typos and linking opportunities
Occasionally identify, pitch and write credit card-related stories on educational topics
Use Asana, Google Sheets and our Content Management Systems as part of our editorial workflow for tracking and production
Embrace opportunities to mentor growing writers
Work with our Compliance team to ensure content is legally compliant before publishing
What We’re Looking For
2+ years writing/editing experience
Experience with writing credit card content, especially product-focused content. Alternatively, writing bylines at top publications with a strong interest in the credit card and personal finance space
Deep familiarity and experience with Google’s ever-evolving search landscape, including EEAT and other similar considerations
Eager to write about credit card products and rewards programs that you personally use and recommend
A portfolio of writing samples that showcase attention to detail and accuracy
Ability to adapt quickly to shifting priorities while keeping up with content production pace
Experience meeting tight deadlines while working independently
Ability to collaborate with editors, designers, SEO team members, project managers and publishers
Passionate about content creation and have a track record of coming up with innovative approaches to complicated topics
Working knowledge of SEO best practices for YMYL content and EEAT storytelling principles
Familiarity with AP style and using content style guides
Compensation
Cash Compensation Range: $50,000 – $80,000 *Note: actual salary is based on geographic location, qualifications, and experience.
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Who We Are
Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!
The Content & Editorial team at Angi is looking for an experienced Freelance Content Editor to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.
This is a freelance, independent contractor position. We are looking for availability between 20-35 hours per week, which can take place at your own schedule.
In this role, you will ensure quality and consistency across large volumes of content from our network of freelance writers. In addition to proofreading and editing, the Freelance Content Editor will provide feedback to external writers and internal Content Researchers to improve process and output.
What you’ll do:
Edit between 15-30 pieces of content per week, ranging in word count but averaging around 1,000 words per article, with a mix of new and updated articles.
Editing content to uphold Angi’s brand voice/tone, grammatical and factual accuracy, readability, and expertise, authority, and trust.
Follow content brief and template guidelines to ensure consistency across articles and that all relevant points are made.
Ensuring content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online.
Performing relevant SEO checks as it relates to content including on page optimization (H1, title tag, meta description, etc), keyword usage, and internal linking.
Review, provide feedback, and approve stock photography submissions from our Photo Editor team based on brand guidelines.
Package final article for smooth upload and publishing for our Production team.
Skills and experience needed for success:
1+ years experience editing content for English publications and/or websites, checking for grammar, syntax, brand voice and tone, and more.
Demonstrable track record of improving content for the web with experience writing or editing SEO driven content.
Experience writing or editing home improvement, home decor or real estate content preferred.
A degree in English, Communications, Journalism or a related degree preferred, but equivalent experience will be seriously considered.
Experience with Grammarly, plagiarism detectors, Google Docs or other editing tools preferred.
SEO knowledge and experience a plus.
Familiarity with project management tools such as Monday.com.
Compensation
The hourly rate for this position ranges $30 – $40 per hour commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.
As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?
Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.
Nature and Scope of Job
The Data Specialist will be responsible for collecting, analyzing and maintaining regulatory approval data and documents for products across the organization as directed. The Data Specialist will support data conversions for migration into data control software, contribute to data governance initiatives and participate in the definition and mapping of regulatory business processes to control and maintain approval data and documents.
Primary Responsibilities
Review various regulatory filings, products, labels, IFUs and information systems to identify and collect the relevant approval data and documents required for the launch of data uploads for the MDR and Global Regulatory Information Management System (RIMS). Assist with research activities to obtain missing, partial or conflicting historical data or documents. Read and use information from existing regulatory documents and information systems to identify and list the SKU(s) covered by a single regulatory approval. Analyze data across multiple information systems, identify discrepancies and coordinate with regulatory leads for the impacted product line or region to resolve any data discrepancies. Interface with multiple departments including Information Management Systems, Corporate and Regional Regulatory representatives, Quality, Engineering, Product Development, etc. Coordinate with various departments to approve and lock data after it has been verified. Track progress of data collection and verification as assigned. Enter data into established repository by inputting alphabetic and numeric information utilizing training provided. Maintain and update regulatory data and documents throughout their lifecycle and as product changes are implemented. Assist with documenting processes and procedures for the collection, verification, control, and maintenance of approval data and documents. Follow best practices for data collection, data storage and database management. Additional Responsibilities
Participate in project team meetings and be accountable for assigned tasks. Contribute to the clients regulatory department effort and other regulatory information needs as required. Qualifications
1-2 years relevant experience in data governance, management or analysis. Familiar with enterprise software management tools such as Oracle and Agile PLM preferred. Must be detail-oriented, proactive, adaptable and a fast learner. Must be able to work both in an office setting and remotely. Excellent organizational, teamwork, and collaboration skills. Demonstrated ability to acknowledge issues or problems and work quickly to identify solutions. Basic to intermediate skill in data analysis using Microsoft Excel or similar software. Basic skill with common software applications including Microsoft Word, Outlook, PowerPoint, Visio and Adobe Acrobat. Education & Certifications
Bachelor’s Degree preferred. Compensation
Salary/Hourly Rate Range (W2): USD 30.00 – 40.00
The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.
Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.
Both full and part time employees, who are at least 21 years of age, are eligible to participate in USDM’s 401k plan. Full and part-time employees may be eligible for paid time off.
All employees are eligible for USDM’s rewards and recognition program.
For more details about our benefits, visit us here: http://www.usdm.com/careers
Working Conditions
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job, and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, while performing this job the staff member shall:
Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment. Operate other office productivity machinery, such as a calculator, scanner, or printer. Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations. Travel to client site for onsite work as needed. Equal Opportunity Statement
USDM Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!
The Content & Editorial team at Angi is looking for an experienced Freelance Content Producer to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.
This is a freelance, independent contractor position. We are looking for availability between 20-35 hours per week, which can take place at your own schedule.
In this role, you’ll be responsible for producing, building and updating content on Angi.com using Contentful CMS, ensuring all content is formatted correctly, reviewing and adding internal/external links, and reviewing URLs after publication.
What you’ll do:
Uploading, updating and publishing between 20-50 articles per week in our CMS.
Coordinating with Project Managers, Content Editors and Content Producers to ensure edits were published correctly.
Updating stock photography and uploading infographics as needed.
Fixing broken links, checking images and tables for formatting errors, and ensuring back-end CMS requirements are met.
Checking internal links between pages and creating additional internal links as needed.
Qualifications:
1+ years of experience working with content management systems or equivalent experience
CMS experience is required
Experience with Google Docs or other editing tools preferred
SEO knowledge and experience is a plus
Familiarity with project management tools such as Monday.com
Compensation
The hourly rate for this position ranges $15 – $20 per hour commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
We are hiring and looking for the right data entry and research candidate! If you are highly skilled in Microsoft Excel, claims processing, and/or data research, we want to hear from you! This role, while fully remote, REQUIRES candidates to live in Eastern Time to be considered. We’re looking for candidates that have experience working with confidential data and medical information. Please make sure that your resume is accurate and updated when applying. Anticipated start date is August 7th.
salary: $17 – $19 per hour shift: First work hours: 8 AM – 4 PM education: High School
Responsibilities
Be on a team responsible for intaking, processing and redirecting undeliverable as address mail, in a virtual environment. Redirection of mail requires research and analysis across multiple platforms and applications. Must be comfortable working with internal and external applications. Must possess basic computer skills, be proficient with data entry, detail oriented, possess the ability to think critically, and be comfortable with ambiguity. All work will be completed on a computer in a virtual environment.
Skills Time Management Data Entry Order Processing 10-Key Data Collection Medicare Compliance Claims Processing Analytical Thinking Typing Skills Attention to Detail Accuracy Quality Control Microsoft Excel Data Processor High Speed Internet
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
The Curriculum Coordinator will support the development and effective application of online learning technologies for the School of Medical Sciences. The Curriculum Coordinator is responsible for supporting course directors and faculty in developing courses for the DMS Program, including uploading and maintaining the Doctor of Medical Science Online Curriculum. The Curriculum Coordinator will copy courses year to year, help design the layout within the LMU Online course template and manage the LMS courses to ensure material is presented in a consistent, easy-to-understand, and well-organized manner. The Curriculum Coordinator will create templates for material that must be supplied for each course, maintain contact with adjuncts to obtain course material, and input/update courses as needed.
The Curriculum Coordinator will train/orient all DMS faculty and students to the LMS and the Online Courses and support the development of training materials specific to the DMS program. The Curriculum Coordinator will be responsible for attending an occasional Sunday evening Zoom session, monitoring the courses to ensure all students are proceeding through the course materials, ensuring that all students are registered for the courses, responding to faculty and student emails and phone calls, and develop worksheets, handouts, and student resources from instructional materials provided by faculty.
The Curriculum Coordinator will also communicate with third-party companies to help improve course design alignment and upload and share captured data with instructors for feedback and assessment purposes.
This is a fully online/remote position. Occasionally, travel to LMU campuses to support program technology and promote best practices in instructional technology utilization. The main campus is located in Harrogate, Tennessee.
Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies.
We are hiring and looking for the right data entry and research candidate! If you are highly skilled in Microsoft Excel, claims processing, and/or data research, we want to hear from you! This role, while fully remote, REQUIRES candidates to live in Eastern Time to be considered. We’re looking for candidates that have experience working with confidential data and medical information. Please make sure that your resume is accurate and updated when applying. Anticipated start date is August 7th.
salary: $17 – $19 per hour shift: First work hours: 7 AM – 3:30 PM EST education: Associates degree preferred
Responsibilities
Be on a team responsible for intaking, processing and redirecting undeliverable as address mail, in a virtual environment.
Redirection of mail requires research and analysis across multiple platforms and applications.
Must be comfortable working with internal and external applications.
Must possess basic computer skills, be proficient with data entry, detail oriented, possess the ability to think critically, and be comfortable with ambiguity.
All work will be completed on a computer in a virtual environment.
Skills
Time Management
Data Entry
Order Processing
10-Key
Data Collection
Medicare Compliance
Claims Processing
Analytical Thinking
Typing Skills
Attention to Detail
Accuracy
Quality Control
Microsoft Excel
Data Processor
High Speed Internet
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!
The Content & Editorial team at Angi is looking for a Freelance Financial Writer to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.
This is a freelance, independent contractor position.
As a Freelance Financial Writer, you will work with the Content & Editorial team to create and update engaging, informative articles that help homeowners understand the cost of common household projects, such as plumbing, electrical, interior/exterior home painting, landscaping, and more.
Freelance writers will receive content briefs and/or templates that contain details about each assignment, including priority keywords, suggested headlines, meta data, and subheadings, as well as general voice and tone guidelines and other best practices. Writers will be responsible for implementing changes based on feedback from Content Editors.
Content properties you will write for include, but are not limited to:
com/articles/
com/cost/
In this role, you’ll:
Write 5 to 10+ new long-form articles (averaging 1,000-2,000 words) per month and/or update existing long-form articles (averaging 500-1,000 words), submitting articles throughout the month to meet deadlines.
Research and obtain financial or technical data when needed, and then write compelling data-driven stories that are factually correct and original.
Analyze data (such as total project costs, material breakdowns, labor costs, and cost factors) and break it down for readers in a clear, digestible way.
Optimize articles for SEO using keywords, tables, visuals, etc.
Incorporate edits and feedback from Content Editors, up to two rounds.
Coordinate with the Content Project Manager for assignments and deadlines.
Create content that upholds Angi’s brand voice and tone, grammatical and factual accuracy, readability, and expertise, authority, and trust.
Adopt a brand voice that is insightful, useful, relevant, engaging, and ultimately more helpful than any other content online.
Ensure all work is free of grammatical errors prior to publication.
Record time or projects accurately, submit itemized invoices on time, and follow up on payment, as needed, directly with our Accounts Payable department.
Qualifications:
2 years or more experience writing evergreen web content.
Experience writing in home services, home improvement, construction, personal finance, and/or real estate topics preferred.
Knowledgeable about SEO and proficient at incorporating best practices into your writing.
Skilled in translating sometimes complicated topics and data into articles that are clear and easy to digest.
Well-versed in calculating common home projects using square footage, linear feet, labor, and more.
Adept at using Grammarly, Google Docs, or other editing tools.
Familiar with project management tools such as Monday.com is a plus.
A degree in English, Communications, Creative/Technical Writing, Journalism, or a related degree is preferred, but equivalent experience will be seriously considered.
Compensation
This position offers per word pricing with an average per word rate of $0.20-$0.25 (commensurate with experience).
Interpret is a global consumer insights agency that helps companies at the intersection of media, technology, and entertainment. The Good Gamer Group is Interpret’s video game research community. Members receive exclusive invitations to participate in paid, video game-related studies. We offer gamers a platform for their voice to be heard – share feedback on new concepts, test unreleased games, and help us make positive changes in the industry!
Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world. With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $5 billion in sales from nearly 75 million customers to date.
Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy. Learn more at www.kajabi.com.
Data Analyst, Payments
As the Payments Data Analyst, you will play a crucial role in driving strategic payments initiatives related to Kajabi Payments. You will join a team of passionate professionals who leverage cutting-edge analytics solutions and a modern data stack (Snowflake, DBT, Looker) to analyze and predict customer behavior. Working closely with the Payments and Risk teams, you will serve as an embedded analyst, providing insights and guidance on optimizing payments strategies. Your focus will be on understanding the impact of adoption and mitigation measures (such as blocking and queueing). Additionally, you will leverage tools like Snowflake, Datadog, and Looker to identify patterns in payments processing and gain a deep understanding of merchant and customer behavior.
In this role, you will have the opportunity to apply machine learning techniques to uncover patterns and trends in payments user behavior. You will also be responsible for designing and measuring data-driven strategies to enhance our payments processes. Join us on this exciting journey as we unlock the power of payments analytics to drive meaningful insights and shape the future of our payment products.
The Impact you will make
Lead cross functional analysis using advanced data modeling techniques to discover Payments insights that will guide strategic decisions for Kajabi Payments.
Work with the Data Science team to design and measure predictive models for Payments decisioning.
Identify, build and analyze key metrics to measure attribution and performance of Payments solutions and operation.
Help in performing ad-hoc reporting and investigation of fraud incidents.
Attributes for Success
3+ years experience in an analytically driven role
2+ years of SQL
2+ years of background in Payments management
An understanding of Payments analytics (e.g. funnel analytics and multi-touch attribution)
Experience analyzing Payments data across various payment flows
The ability to identify, analyze, and interpret trends or patterns in complex data sets
The ability to synthesize complex data and hypotheses into a digestible format for both technical & non-technical audiences
Experience with working with data and technologies such as Snowflake, Looker and Tableau.
Bonus if you have
Experience working with SaaS and/or subscription-based products
Knowledge of data science algorithms for predictions & classification problems
Experience working with Fraud solutions
Kajabi Team Benefits Package
Company paid premiums for medical, dental and vision insurance for self and family
Company sponsored HSA account
Company 401K, 100% match up-to 6% of employee contributions
Equity
Flexible vacation policy
Telecommuting
Educational Allowances
Fitness incentives package
Company funded mental health resources
Wellness perks
Casual Dress
The salary range for this US-based role is $70,987.00-94,649.000 + bonus + equity + benefits (health, welfare, retirement, and paid leave). Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries. Actual base salary may vary based upon, but not limited to, internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, education, certain degrees, training, certifications, geographic location, travel requirements, and business needs.
At Overstock.com, we believe that everyone should “Be You!”. Overstock is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.
This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.
Job Summary
The AP Analyst sets up incoming suppliers and enters them in our ERP system. The analyst makes updates as necessary at the supplier level in ERP. The analyst relies on instructions and pre-established guidelines to perform the functions of the job. The clerk works under immediate supervision. Primary job functions do not typically require exercising independent judgment
Job Responsibilities
Process all assigned tasks in a timely manner. Be able to Provide excellent internal and external customer service.
Perform other duties as required and assigned by manager and upper management. Follow legal policies as directed.
Job Requirements
Proficient in Microsoft Office applications (MS Word and MS Excel).
Must have excellent communication skills.
Willingness and ability to work in a fast-paced and rapidly changing environment.
Skills
Must be proficient in Microsoft Office. Good knowledge of Oracle eBusiness Suite
Education
This position requires a high school diploma.
Certifications.
Pay Grade Range:
$18 – $22/ Per Hour
Who We Are:
We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.
What We Offer:
401k (6% match)
Flexible Schedules
Onsite Health Clinic
Tuition Reimbursement, Leadership Development Program, & Mentorship Program
This position can work remotely from the following states ONLY: IL, MN, WI, NJ, NY, MD, CT, TN, TX, AZ, PA, WA AND NC
Are you an avid reader and believe in the power of books? Are you both a creative and quantitative thinker? We’re looking for a book-minded individual with an interest in editorial, growth mindset, and publishing to support our team of editors acquiring adult fiction and nonfiction!
We are seeking an Editorial Assistant to provide editorial support by reading submissions, writing back cover copy, working with authors, executing department-wide administrative tasks, and tracking production schedules. This role also has a special focus on a cornerstone book, the Fiske Guide to Colleges, which is released annually and is the bestselling selective college guide on the market. This is an exciting, hands-on and key role where you will be working with an industry-leading acquisitions editorial team to acquire and develop tomorrow’s bestselling fiction and nonfiction books. Our ideal candidate will possess a mix of technical, creative, and analytical skills to contribute to the development of Sourcebooks’ publishing list.
This position can work remotely from the following states ONLY: IL, MN, WI, NJ, NY, MD, CT, TN, TX, AZ, PA, WA AND NC
Editorial Assistant Job Responsibilities:
Collaborate closely with the senior Fiske Guide editor on management of schedules, author communication, and development of materials for each new edition of the Fiske Guide to Colleges
Assist in setting and managing editorial schedules; coordinate with content delivery; track turnover dates; follow up with acquisitions editors as needed to maintain on-time book production.
Oversee turnover of editorial materials to content delivery; create front and backmatter, including reading group guides and author Q&As; complete manuscript turnover paperwork.
Prepare copy for launch sheets, catalog pages, ARCs, etc.
Assist in author communication as assigned.
Evaluate submissions and prepare readers’ reports for agented submissions as requested by senior editorial staff.
Run and distribute administrative reports.
Research prepublication projects and category competitive sets for sales, positioning, price, packaging, etc.
Use a variety of data tools to optimize book descriptive content for online search and discoverability.
Other duties as assigned.
Minimum Required Skills/Abilities:
Bachelor’s degree or similar experience in English, writing, communications, or related field, or 1-2 years’ experience of equivalent work in the book publishing industry.
Proactive self-starter and team player.
Analytical with an eye for detail.
Highly organized and able to prioritize and manage a variety of tasks and responsibilities simultaneously and efficiently.
Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, & generous paid time off.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Sourcebooks is a fast-growing entrepreneurial company seeking impact players and difference makers. We create books that transcend categories and defy odds; with hundreds of national bestsellers and awards to show for it. We are a company of enthusiastic, book-loving employees who are dedicated to connecting books to readers in new and innovative ways. Every day, we are transforming the publishing industry with bold thinking and unprecedented results. Story by story, book by book, we have touched over 100 million lives. Join us as we strive to change 100 million more.
Sourcebooks is a thriving entrepreneurial company that brings extraordinary authors to readers in the most dynamic, data-driven ways. We create books that transcend categories and defy odds, and we have been honored with hundreds of national bestsellers and awards. We are a company of enthusiastic booklovers passionate about connecting books to readers in new and innovative ways. Story by story, book by book, we have changed more than 100 million lives. Join us as we change 100 million more.
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users – including readers, fans, players and shoppers – engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more – from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore – with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in Singapore is done in partnership with a local PEO.
OneSignal has a lot of the great tech startup qualities you’d expect, but we don’t stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
Our operations team is a strategic and analytical team that drives and implements key initiatives across the company. As we expand our offerings to include Push, In-App, Email, and SMS channels for B2C companies, we are seeking our first Deliverability Specialist to spearhead our deliverability and compliance functions. This role will collaborate with our internal teams (including Engineering, Product Management, Customer Success, and Customer Support) to address deliverability issues and improve our product offerings.
What You’ll Do:
Help implement tools and processes around email and sms deliverability and compliance
Help to manage user authentication and authorization, abuse and fraud prevention, and compliance with OneSignal’s Terms of Service
Manage delivery rules and bounce classifications, monitoring and deploying automated detection systems, dashboards, alerts, and manual reviews to detect patterns, activities, and content that violates messaging policy
Monitor prohibited country signups, relay signups, and payment fraud
Assist customers in setting up unique dedicated IP warm-up programs, monitor their IP warming progress, and manage IP pools for senders on shared IPs
Conduct and monitor in-depth investigations, reviews, and audits into a customer’s engagement rates, spam complaint rates, bounces, list hygiene, email subject lines, and content to help customers improve their sending reputation and email metrics
Respond to deliverability-related escalations and customer support tickets on topics including email authentication, DNS, sending reputation, deliverability, and compliance
Work with customers, Internet Service Provider (ISP) abuse desks, email blocklists, and anti-spam technology providers to solve complex issues
Ensure compliance with anti-spam laws, such as CAN-SPAM, CASL, and GDPR
Take an active role in the community through writing blogs, articles, and whitepapers
What You’ll Bring:
12+ years of professional experience in a email deliverability, email compliance, or email consulting
Up-to-date knowledge of current email best practices, strategies, and industry standards
Overall expertise in email deliverability and tools that support sending
Strong interpersonal and communication skills and experience working cross functionally
The New York and California base salary for this full time position is between $140,000 to $180,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts. Knowledge/Skills/Abilities • Receives information from outside parties for update of provider-related information in computer system(s). • Reviews/analyzes data by applying job knowledge to ensure appropriate information has been provided. • Maintains department quality standards for provider demographic data with affiliation and fee schedule attachment. • Ensures accurate entries of information into health plan systems. • Works on projects as assigned and within parameters given. • Conducts or participates in special projects as requested..
Required Education HS Diploma or GED Required Experience • Min. 1 year managed care experience • Experience in one of the following: Claims, Provider Services, Provider Network Operations, Hospital or Physician Billing, or similar. Required License, Certification, Association N/A Preferred Education Associate’s Degree or equivalent combination of education and experience Preferred Experience • 2+ years managed care experience • 1+ years in Provider Claims and/or Provider Network Administration
Pay Range: $12.87 – $25.10 an hour *
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package.
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as an Invoice Review Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
· Review vendor invoices (e.g., attorney, property preservation, valuations, etc.) within 30 days of submittal date
· Ensure necessary documents are present for invoice approval
· Make approval/non-approval decisions based on investor/agency guidelines and review of previous invoices
· Forward invoices to the Default Analytics Supervisor for review and approval
· Maintain clear records and reports on approved and non-approved invoices for management review
· Research vendor requests for nonpayment of invoices through invoice management
· Assist in the development and recording of trends of vendor exceptions to Vendor Managers
· Miscellaneous research, filing, and mailing
· Upload invoices to specified system for outbound service transfers and reconcile against amounts in corporate advances per regulatory requirements
· All other duties as assigned
Qualifications
· High School Diploma or equivalent required
· 1-3 years of experience in the legal field or default mortgage servicing required
· Knowledge of accepted business practices in the mortgage industry and/or strong understanding of claims process required
· Ability to grasp concepts quickly, make sound decisions, and resolve issues
· Flexibility to adapt to frequently changing processes and procedures
· Ability to work in a high volume and time sensitive environment
· Ability to work independently with minimal direction and effectively meet deadlines
· Ability to collaborate with peers in a team environment to attain common goals
· Analytical and mathematical ability sufficient to identify potential issues with loans
· Ability to maintain strict confidentiality
About remote employment
LoanCare provides virtual training and support so employees working from home can be successful. You will never be alone on your journey as you will connect through Teams video chat, so that you remain engaged and form relationships with your leadership team and coworkers. We offer online/remote training, which is both dynamic and interactive, so you get the most out of the training opportunities. Our Training department also offers a large number of free on-demand online training courses that you can take to help you grow and expand your skills and knowledge.
As an added benefit for remote employees, we offer exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities that you can participate in from the comfort of your own home.
We provide all of the necessary equipment; all you need to provide is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (mbps) and a minimum network upload speed of 10 mbps. Remote employees will be required to sign a Telecommuting Agreement in addition to the job description.
Who We Are
LoanCare is a top national provider in mortgage loan subservicing. The Company has been servicing loans for over 30 years and are known for superior customer support and digital innovation. Over $300 billion in asset value is managed by the team. LoanCare is part of Fidelity National Financial (NYSE: FNF), a leading provider of title insurance and transaction services to the real estate and mortgage industries.
The Global Risk Organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. As part of that, the Risk organization drives continuous improvement, with our partners across Meta, by understanding and consistently managing incidents and real-time crises to resolution. The Community Escalation Specialist role is key to protecting our users, community and the company, by ensuring adherence to Community Standards, policies, and platform integrity. The team has the opportunity to be at the forefront of taking charge of the company’s response to crises related to elections, world events, and other unknown or fringe issues that occur on our platforms. You will be responsible for managing escalations surrounding Meta’s policies and procedures related to real world harm, complex global civic and legal issues, and the dynamic landscape of free expression on the Internet. In addition to escalations management, we specialize in launch preparedness and change management, emerging trend analysis and support, and signal feedback loop and quality. We are seeking a team-oriented problem solver who can build relationships and thrives in ambiguity. You work well in high pressure situations, and quickly implement solutions, activating partners and subject matter experts as needed. You communicate clearly to various stakeholders, and provide key updates and findings as high priority escalations unfold.
Community Escalation Specialist Responsibilities
Become an expert on enforcing Meta/Instagram Community standards, policies, and Integrity processes
Investigate reported escalations across multiple channels on Meta/Instagram and respond to sensitive global partners’ inquiries
Ability to identify gray areas in policies, gaps in processes, and use excellent judgment to resolve those issues
Ensure smooth handover of open investigations between regions providing all relevant details
Address traumatic, sensitive, and potentially offensive content
Develop, manage, and execute projects across functional and geographic boundaries in line with strategic directions and operational needs
Coordinate with global cross-functional teams including Public Policy, Legal, Community Operations, Integrity Products, Communications, and others to problem solve and develop solutions
Utilize tools, systems, and data to help the team analyze trends and identify integrity gaps and systemic problems that cause escalations and provide meaningful insights back to relevant stakeholders
Respond to escalated user/press/partner inquiries with high quality, speed, and accuracy
Assist in driving development and implementation of scalable solutions to support our global processes
Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
Please note that some late night, weekend and holiday work will be required on a shift basis
Minimum Qualifications
BA//BS Degree or equivalent work experience in online operations, analyst, risk management, consulting, online escalations environment or alike
4+ years of experience in an online operations, analyst, risk management, consulting, online escalations environment or alike
Demonstrated analytical-thinking and problem-solving experience
Experience managing projects and coordination with a variety of global cross-functional partners
Communication: demonstrated experience influencing across functional boundaries and/or globally
Experience managing escalations through process to resolution
Conflict management and negotiation experience
Preferred Qualifications
Experience working with NGOs and/or government entities
Experience in investigations, internet safety or equivalent environment
Experience using tools like SQL and Excel to drive analytics and reporting
Understanding of Facebook Community Standards and policies
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$93,000/year to $133,000/year + bonus + equity + benefits
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Senior Foreclosure Specialist plays an important role in the organization by performing a number of activities related to the company’s Foreclosure functions. The role is primarily responsible, under intermittent to minimal supervision, for processing foreclosures of properties when buyers go into default related to their area(s) of specialization (VA, conventional/FHA, Fannie Mae or Freddie Mac). The Senior Foreclosure Specialist monitors. The Senior Foreclosure Specialist is also responsible for handling all after-sale tasks according to investor guidelines, including preparing/reviewing documents/deeds for execution, monitoring eviction and property preservation/conveyance processes, preparing and submitting title documents, claim packages and contracts. The role is also responsible for updating the internal system to ensure a record of steps, deadlines, and notices are documented.
Essential Functions
Provide copy of default notice to investor and mortgage insurance carrier.
Monitor file in accordance with required notification periods.
Prepare documents and deeds to be executed.
Monitor and process HUD Claim Without Conveyance of Title, 2nd Chance, and Real Estate Own (REO) portfolios.
Provide updated values to vendors and obtain required approvals to place home for sale.
Report sale information to investor and mortgage insurance carrier and verify insurance is assigned or cancelled.
Perform internet research to identify utilities and HOAs; make payments and transfer accounts.
Review and approve invoices; request checks for payment to reimburse foreclosure fees and costs.
Prepare/Review documents and deeds to be executed and electronically file documents.
Provide copies of documents and correspondence when requested.
Refer eviction files to attorneys and monitor occupied properties after sale until eviction is completed and/or property becomes vacant.
Ensure eviction–related legal action is initiated and reported in accordance with investor guidelines.
Prepare conveyance and title packages and submit to Quality Control for review, approval, and submission to FHA for payment.
Submit curtailment requests to property preservation companies, if it is determined they were responsible for any property preservation delays.
Review, monitor, and adjust escrow accounts.
Gather receipts for property preservation, foreclosure fee costs, escrow advances and refunds to prepare claim packages within required timeframes for submission to Quality Control for review and approval.
Ensure all claims and supporting documents are uploaded into document retention system.
Process insurance refunds and submit for deposit.
Prepare supplemental claims for items not included in original claim; obtain reimbursement of estimated insurance refund as needed.
Prepare loan level reconciliations and follow-up on all files until loan is finalized.
Ensure all loans are liquidated to reflect a zero-principal balance within 24 hours of receipt of finalized claim proceeds.
Inform supervisor of reconveyances, conveyance condition issues, and title issues.
Review and respond to HUD Demand Letters, Non-Compliance and other Notifications; remit funds to FHA.
Update data in internal systems with status; enter notes in system related to servicing, actions taken, delays, follow-up actions, and phone conversations. Enter completion dates in system, and obtain approval to modify scheduled dates when delays occur that impact timelines.
Use expertise to resolve issues escalated by junior-level teammates.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required, some college preferred, as well as four or more years total work experience in positions with responsibility for processing mortgage foreclosures, associated documents and timelines, with at least one year experience with FHA foreclosures.
Prior experience as a Foreclosure Specialist preferred.
Highly organized and detail oriented; ability to work in a fast-paced, deadline-driven environment required.
Intermediate math skills.
Highly proficient with data entry, Microsoft Word, Excel and Outlook.
Prior experience using the internet to perform basic searches to obtain information.
10-key by touch preferred.
Prior experience using document retention software; Blitzdoc preferred.
Supervision
Intermittent to minimal supervision, depending on experience
Moderate to high independent judgment required; apply sound judgment in execution of core job responsibilities
Interact with mortgagors, attorneys, title companies and other vendors
Travel: 0%
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
Targeted Salary Range: $22.07/hr to $29.18/hr
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.
TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects.
We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com
We are hiring freelance English speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
This is a freelance position on a flexible schedule – you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task.
Requirements
Full Professional Proficiency in English
You must be living in United States of America for the last 2 consecutive years
Ability to follow guidelines and do research online using search engines, online maps and website information
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in USA
Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
Applicants must be 18 years or over.
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Why Join the TELUS International AI Community?
Earn extra income
Access to our community wellbeing initiative
Remote work & Location Independence
Be your own boss
Flexible Hours to fit in with your lifestyle
Be a part of an online community
Additional Job Description
We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company. Join our award winning team!
2023 Awards:
· National Customer Service Association All–Stars Award: Service Organization of the Year.
· Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner
Summary of Role
Our Healthcare Member Service Research Associates access a variety of tools to find healthcare providers and health plan options for members. They play an important role in providing information to nurses regarding providers, eldercare, nursing homes and other requested information. If you are someone who thrives in making a difference by helping others, have customer service experience, and are committed to making a contribution while growing your career in the health benefits administration field this is the job for you. We have training classes starting soon to help you build the successful career that you want – apply today.
Your Success
Health Advocate offers all work equipment and a comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members.
Invested in You
At Health Advocate, you’ll have the ability to pursue your ambitions and grow your career. We’ve got you covered with a total rewards package that includes Robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs.
Pay rate: $15-16 per hour
Hours/Shift
This position is full-time (40 hours/week) Monday – Friday. It may be necessary, given the business need, to work occasional overtime.
Job Summary
Research various sources of data to meet member needs. (websites, health plan sites, internal reference material and custom tools)
Document all issues thoroughly maintaining department files or appropriate system
Establish and maintain a professional relationship with internal/external customers, team members and department contacts
Utilize organizational skills to maintain timely and accurate research results.
Minimum Requirements
High School Diploma or G.E.D.
Associates degree from an accredited college or university with major course work in business administration, liberal arts, healthcare management, or a related field preferred
One year of customer service experience preferred
Company Overview
Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
Shift: Flexible start time from 7:00AM-9:00AM Central time, 8.5 hour shifts with a 30 minute lunch, Monday-Friday.
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
Role Objective:
Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to reconcile them.
Essential Duties and Responsibilities:
Need to work on payment posting Projects assigned
Call Payers on missing payment and EOB information
Enroll clients in ERA and EFT’s
Follow up on Remits received without payments
Need to work on payment posting and denial batches
Must work on ERA discrepancies.
Need to do bank reconciliation.
Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
Other duties as assigned
Required Qualifications:
High School Diploma or equivalent (GED)
Ability to execute processes efficiently and maintain highest level of quality
Demonstrates ability to identify and communicate issues
Computer literacy skills, including Excel spreadsheets and Microsoft Office products
Enhanced communication and customer service skills
Ability to be self-directed, coupled with exemplary time management skills and the ability to simultaneously manage multiple tasks
Desired Qualifications:
Experience with hospital patient accounting systems
Understanding of financial terminology
Understanding of the entire revenue cycle process
Knowledge of Revenue and payment posting experience
1-2 years of back end revenue cycle experience in a facility and hospital setting
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
Tuition Reimbursement
Parental Leave
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Responsible for developing detailed proposal writing and presentations responsive to Government Request for Proposals (RFPs) and for providing proposal volume oversight under the guidance and direction of the Proposal Manager. The Proposal Writer/Editor is capable of producing an entire proposal section or volumes with minimal assistance from other writers.
The Proposal Writer/Editor provides copy editing and proof-reading skills. The Proposal Writer/Editor develops content for Past Performance and Management volumes (to include resume requirements). Responsibilities
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Reviews and analyzes RFPs; develops complete management and/or technical volume responses; outlines and organizes the proposal approach for delivering a winning response.
Writes complete management proposals coordinating as necessary with business units, operational program personnel and other departments.
Makes recommendation on how to best respond to the RFP to meet or exceed the customer’s requirements, within company guidelines and the competitive environment.
Reviews and analyzes management sections received from operating units and develops standardized sections for all RFPs.
Develops themes, discriminators and key success factors based on the Capture Plan.
Develops proposal features, benefits, graphics, and proof points.
Manages and integrates writer work products, ensuring proposal compliance and uniformity.
Interviews program managers and technical experts and develops proposal narratives.
Resolves issues between originating authors or team members using a collaborative approach.
Writes, edits, and rewrites management sections (such as Quality, Recruiting, Safety, etc.).
Monitors and ensures on-time delivery of information from business units and other departments.
Directs development of appropriate graphics such as illustrations, charts and tables.
Related Tasks:
Takes daily direction and guidance from Proposal Managers on assigned bids.
Submits copy to Proposal Manager on a regular basis and makes edits as required to respond to RFP requirements.
Oversee the preparation, review cycle, editing, and maintenance of technical documentation, within the technical writing function.
Create and enhance the standard and architecture documentation.
Develop document outlines and drafts to meet customer and contract specifications.
Collect and organize input material for documentation.
Check technical content ensuring compliance with customer requirements.
Establish, coordinate, and maintain documentation schedules.
Coordinate proposal support for technical documentation input and review.
Ensure approved changes are incorporated into the final document and track changes.
Ensure all documentation is complete and in proper format prior to delivery to the customer.
Establish and maintain policies for documentation preparation, review, and maintenance.
Review and analyze document changes.
Provide project planning support to assigned managers.
Handle technical documentation deliverables to include preparation, review cycle, editing, and maintenance within the technical writing function.
Performs other duties as required.
Qualifications
Education
Bachelor’s degree
Experience
Minimum five years’ experience in a writing, editing or technical area.
Minimum four years of experience in proposal development, marketing or a related field
Exposure to management or delivery of one or more of the following technical areas a plus:
Military, Department of Defense, or Other Government Agency Experience
Proposal experience
Technical writing experience
Experienced in developing compliant and compelling proposals.
Experience as Technical Editor, Copy Editor, Proof Reading
Exposure to management or delivery of one or more of the following technical areas a plus:
5 or more years’ experience working with Military, Department of Defense, or Other Government Agencies
5 of more years’ experience as a Proposal professional
5 of more years’ experience as a Technical writer
5 of more years’ experience as Technical Editor, Copy Editor, and/or Proof Reading
Other Requirements
Ability to obtain and maintain a DoD Secret security clearance
Applicant may be asked to provide non-proprietary writing samples or perform a writing exercise for evaluation.
Ability to use English grammar.
Skills
Comprehensive knowledge of the Federal Government’s business development process.
Superior writing skills and proficiency in MS Office programs.
Experience formatting very large Microsoft Word documents using style sheets.
Strong interpersonal, communication, and organizational skills.
Flexibility and capability to work multiple projects with tight deadlines.
Experienced in developing compliant and compelling proposals.
Additional Information:
At V2X we strive to be market competitive in our total reward offerings.
The successful candidate’s starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions.
The following salary range is intended to display the value of the company’s base pay compensation and may be modified at the discretion of the company.
USD $ 90,000- $115,000
Provided salary range minimum and maximum values correspond to variances between regional/geographic locations across the United States.
Please speak with a recruiter for additional information.
Benefits include the following:
Healthcare coverage
Retirement plan
Life insurance, AD&D, and disability benefits
Wellness programs
Paid time off, including holidays
Learning and Development resources
Employee assistance resources
Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
We are looking for an associate editor to join the content team at OhmConnect as we build out our blog to become the go-to source for home energy and electrification tips and recommendations. In this role, you will take a lead role in supporting the creation and publication of new content across our various channels, including our blog, social media, website, and video platforms.
We are looking for someone who has experience working within a CMS, writing and editing blog posts, interviewing experts, and fact-checking and copyediting submissions.
Who we are
OhmConnect was founded to help bring 100% clean energy to everyone. We are solving massive inefficiencies in energy markets, changing how people use and view energy, and connecting smart homes with the smart grid. We build products that connect deeply with consumers and invite them to take action to positively impact the planet, their communities, and their wallets.
We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.
What you will do
Plan and assign articles to freelancers
Edit submissions and load articles into the CMS
Collaborate with content team on illustrations and photography
Add affiliate links to new and existing posts where needed
Write outlines, articles, and other copy as assigned
Requirements
5+ years of experience in journalism, content marketing, or a related field
Experience with assigning and editing content, updating blog posts, sourcing images, interviewing experts, copyediting, affiliate linking, and SEO
Strong writing and editing skills, with an ability to create compelling, original content that engages and inspires audiences
Excellent communication and collaboration skills, with an ability to work with freelance content creators across time zones
Passion for sustainability and environmental issues
Nice to have
Bachelor’s degree in journalism, marketing, communications, or a related field
Experience with photography and video production
If you are passionate about sustainability, have experience in digital publishing at scale, and are excited about the opportunity to create content around saving energy and home improvement, we would love to hear from you!
Benefits
What you’ll get
A competitive salary based on experience.
Fully remote work environment with home office set-up allowance.
Real and lived work-life balance – Company perks include unlimited vacation (which our C-level team actively encourages everyone to take!), parental leave, and a corporate values of working sustainably and putting families first.
Competitive benefits package that includes full suite of wellness benefits and stock options.
Opportunity to work with amazing people who are passionate about halting climate change, thriving in a fully-remote work environment, and learning and growing every day.
This role will report to our Senior Manager – Onboarding & Education.
As a member of Signify Health’s Education team, you will help freelance writers and editors to create materials that demonstrate evidence-based instructional practices for advanced practicing providers. While planning, creating, and implementing high-quality training materials to communicate complex, technical information to our provider network, to help improve the success of Signify Health products. The ideal candidate is detail-oriented and a self-starter, who can blend creativity and strategic thinking with a relentless focus on outcomes to ensure all training adheres to Signify Health’s marketing guidelines and the latest trends.
What will you do?
Analytical with solid editing/writing skills to draw evidence-based educational concepts from research and simplify them into easy-to-digest material, while adhering and interpreting Signify Health brand standard practices.
Strong collaborative approach with the ability to embrace solid rapport and partnerships with stakeholders, and adhere to executed deadlines.
Meticulously review the training in the LMS to improve and enhance the learning experience and outcomes for our provider network.
Edit new and adapt existing content/courses for an online and blended environment.
Analyze training materials to maintain continuity of style and manage existing and potential content.
Create a system to audit internal content
Be a subject matter expert regarding marketing guidelines while keeping up with the latest marketing trends.
Identify and implement urgent and long-range educational materials
Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements
Demonstrated knowledge of ADDIE methodology, Common Core standards, and best practices for creating standards-aligned content.
We are looking for someone with:
Bachelor Degree (Journalism, Education, Clinical Education or Instructional Design) or equivalent work experience strongly preferred
5+ years of proven experience working in a marketing background, technical writing position, or similar role
Ability to translate highly technical information into easily understandable information for our provider network
Expert project management skills specifically with technical and creative projects; knowledge of agile methodology and framework is a plus
Proven work experience in digital learning courses and content development
Strong interpersonal and communication skills to interact effectively with diverse groups of internal and external groups in a fast-paced environment
Critical thinker and problem-solving skills
Excellent written and verbal communication skills; strong presenter and visual storyteller
Highly attentive, analytical, and detail-oriented
Ability to act with autonomy and independence while fulfilling priorities and meeting critical deadlines
Experience with Google Suites, Adobe Products, ClickUp, WalkMe, SalesForce, Canva, CornerStone, Articulate 360 Storyline is a plus
About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
The Art of Education University is looking for dynamic presenters to share new and innovative ideas in art education with a national audience at their next online conference.
POSITION DETAILS
Structured as a remote contract / project based based position. This position is eligible to work from the following locations: USA.
This application includes a request for you to share a short video pitching your conference idea to us.
Who We Are
We have been a 100% remote company since the beginning!
MISSION
We grow amazing teachers by providing rigorous, relevant, and engaging professional development at every stage of their career.
The Details
Do these statements apply to you?
I have novel ideas to share in the field of art education.
I have the ability to talk about these ideas with conviction and authority.
I can take a big idea and break it down into practical steps.
I am comfortable and dynamic on video.
I have the ability to make a high-quality video with good audio.
I want to make positive contributions to the field of art education.
I am organized and can meet deadlines.
Your conference presentation will be approximately 10 minutes in length and include one resource that can be shared with attendees.
We look forward to reviewing your application! Thank you for your interest in opportunities with AOEU.
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Cash App’s Social Response team is looking for new Social Response Specialists! Someone in this role would get the opportunity to interact with and assist Cash App customers through Twitter, Facebook, Instagram, Reddit, TikTok, LinkedIn, and other social media channels as we expand. Additional role requirements include outage management, such as updating our Status Page and sharing Cash Customer Operations outage communications, along with various other projects as needed.
If you’re interested in further expanding your written communication, project management, crisis navigation, social media skills, and more, read on!
Attributes:
Dealing with Paradox: You’re flexibleーyou can adapt to any situation that arises on social media and can take action to resolve an issue for a celeb with millions of followers at the drop of a hat.
Maintaining Composure: You’re cool as a cucumber when things get hecticーhave a big outage on your hands? You’re not sweatin’ it, you’ve got this.
Interpersonal Savviness: You value cross-functional relationships and can work well across the entire Cash App organization to get the job done.
Navigating Ambiguity: Someone with 400,000 followers has an obscure question about Bitcoin that’s not in Knowledge? No worries, because you know exactly who to contact to figure it out.
Respond to customer mentions directly and passively across our branded social media channels. (Twitter, Facebook, Instagram, Reddit, Tiktok, LinkedIn, and more to come soon!) Assist or escalate to appropriate teams as needed.
Work with Brand/Marketing to respond to and address anything over social media that could have an impact on how Cash App is perceived as a brand.
Participate in outage management by:
Communicating with engineers/other CCO teams to drive an outages resolution
Collaborate with other teams across the organization to compile customer experiences/information in the event of an outage.
Share public communications on multiple platforms around the outage quickly and effectively, but also in a clear and concise manner.
If continuously performing well and meeting KPIs, work with your lead to become involved in projects or initiatives impacting Social, CCO, outage management, content, team recognition, etc.
Qualifications
Ability to maintain confidentiality, keep customer and company information secure, as well as exercise strong judgment and professionalism at all times.
Strong written communication skills, with the ability to explain complicated product and policy concepts in simple, jargon-free language using Cash App’s voice.
A proactive nature, a sense of urgency, and a high degree of motivation to go above and beyond to meet the needs of our customers.
A creative approach to problem solving, and a sense of humor (because, hi, it’s the internet).
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate’s work location and may be may be modified in the future.
Zone A: USD $31.30 Zone B: USD $29.09 Zone C: USD $25.34 Zone D: USD $23.47
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We’re a fully remote company going after the B2B SEO space.
Above all else, SEO depends on links. Even today, the quality of links determines whether or not we rank.
That’s where you come in.
Your focus will be to connect and build relationships with other site owners and managers. Then look for ways we can help them.
This isn’t a typical link builder role where you’ll beg 2000 people for a link hoping that one actually does it. Our philosophy is to contact a few people, build genuine relationships, and find a way we can help each other. It’s genuine and dynamic. But it’s also nerve-wracking since every prospect is different. Each prospect is like figuring out a puzzle, finding that deal that gets both sides excited.
You will have a commission in this role. The more you put into it, the more you’ll gain.
Requirements
Your Responsibilities
Hitting a daily email goal for reaching out to new prospects. Every day, you’ll have to cold email new people in order to keep your pipeline strong.
Finding creative ways for figuring out which websites fit your outreach campaigns and finding contact info. We do have a database of websites and contacts but you’ll need to regularly add to it or fill in gaps.
Keeping our CRM updated as you work opportunities and move deals forward.
Personalizing email templates for each prospect. Also suggesting improvements to our templates and adjusting them for new campaigns.
Coming up with new campaign ideas for new types of prospects to reach out to.
Corresponding via email and convincing website publishers to link to our content.
Building long-term relationships with key opportunities in order to get multiple links built from the same site.
Consistently hit a monthly link quota that meets all quality requirements. Once the monthly goal is hit, you’ll begin earning a commission on all your other links generated that month.
How to Tell If You’ll be a Great Fit
You absolutely love an email sales job. You’ll live in your inbox and should have no trouble managing dozens or hundreds of active threads every day.
You also love the puzzle of figuring out how to get each deal to work. We have multiple offers that we’re willing to trade for links. You’re the type of person that will obsess about each deal until all the pieces fall into place and it closes.
You have a knack for establishing a genuine connection with people over email. Writing emails that show your personality comes natural to you. You know how to strike the perfect balance of exuding personality without being cringy or pushy.
You love to win. This is a sales role. Every day, you’ll have an input quota. Every month, you’ll have an output goal. That daily scoreboard doesn’t discourage you, it drives you. You can’t imagine being in a role without a monthly goal and a commission, anything else is just not exciting enough for you.
Follow up is second nature to you. Automated follow up tools are great but you’re the type of person that would send follow ups manually if you had to. You can’t help yourself from sending a 1-2 followups to every prospect.
You know when to let things go. For thousands of people, you’ll be the face of our company. You understand the weight of that. While you’re willing to follow up and suggest other ideas, you know when to give people space and let the deal go.
You have no hesitancy about reaching out to folks with “hat in hand.” And while you’re careful not to cross boundaries, you’ve always believed that it couldn’t hurt to ask. After all, the worst that can happen is that they say “no.”
This role requires you to be in front of your computer all day and inside of an inbox 85% of the time. It’s a grind. You do the same thing day after day. The monthly cadence is also a grind. Hit your goal, rack up a commission, celebrate at the end of the month, then start over again on the first day of the next month. That shouldn’t scare you.
This role is fully remote and you must be based on the United States.
Benefits
This is a fully remote role that requires you to be a full time employee of Stone Press.
Compensation: $60k base + commissions
Health, dental, vision, and life insurance. We cover it all along with your spouse and dependents. We’ve also selected the best plan available to us.
One-time $1,500 office reimbursement. That means we pay for your equipment, and you get to keep it.
Monthly $300 remote work reimbursement.
3 weeks of PTO every year, and we currently observe 12 US holidays.
16 weeks of 100 percent paid, job-protected parental leave.
At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.
At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule!
From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.
Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday.
What Does a Digital Service Associate Do?
Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
Exceed customer satisfaction, efficiency metrics and issue resolution targets
Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
Demonstrate negotiation and conflict management skills and maintain professional composure
Demonstrate excellent verbal and written communication using multiple channels and platforms.
What you’ll need:
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Resourcefulness & ability to independently problem solve
Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
A successful track record working in a high-volume environment
Regular and reliable attendance
Equivalent customer-facing work experience.
Excellent written and verbal communication skills
Strong typing skills and experience navigating computer-based tools.
What are the Pay & Benefits?:
Pay:
Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
Quarterly Performance Bonuses
Referral Bonus ($500 per eligible referral)
Benefits:
401(k) with company match up to 4%
Paid Time Off (start accruing time immediately)
7 Paid Federal Holidays and 1 Floating Holiday
Paid / Unpaid Parental Leave options
Eligible Tuition Reimbursement (up to $5,250)
Wayfair Employee Discount
Volunteer Day for Community Service (Paid Day Off)
What are the Requirements?
Be able to work at least 1 weekend day, for a total of 20 hours per week
You must be 18 years of age or older.
You must hold a High School Diploma, GED, or equivalent.
You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
A knowledge of working within Windows Operating Systems or equivalent.
A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.)
Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.
Why Wayfair Customer Service?
At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.
Actively seeking skilled candidates who reside in GA, SD, NC
We are seeking a Remote Chat Consultant to work from home. Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email acting as a liaison to the Processing Department team. Our fully paid training program is conducted via webinar for approximately four to six weeks.
JOB DESCRIPTION
Handles incoming Sales and Customer Service related chats ranging from potential sales opportunities to assisting customers with order changes, status updates and cancellations while focusing on solving any customer problem on the first attempt.
Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
Suggests products to the customer while probing for additional information.
Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
Prevents customer returns and ensures customer retention by reasonable negotiations. Provides solutions that are beneficial to the company and attractive to the customer.
Contacts customer via phone when possible to resolve customer inquiries and issues in a timely manner.
Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email. Responds and replies to every customer email upon receipt.
Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
Performs other duties as assigned.
JOB REQUIREMENTS
Minimum of 1 year of customer service, administrative or retail background. Call center experience a plus.
Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
Computer literate. Able to navigate through programs and windows.
Excellent typing and data entry skills.
Able to multi-task – i.e. talk on the phone and type notes at the same time.
Effective problem solver.
Must be available to work Saturdays and Sundays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
CollegeVine is the world’s largest network connecting high school students, colleges, and counselors for the sole purpose of helping students get into the right college for their goals. It’s like LinkedIn for high school students, and we’re looking for an experienced Marketing Writer to produce clear, persuasive content—consistent with CollegeVine’s warm, friendly, and down-to-earth brand voice—for sales & marketing emails, blog posts, social media content, web & landing pages, sales material, press releases, event collateral, presentations, and other written assets. This role will focus primarily on B2B content but may assist with consumer-facing content as well.
Here’s what’s so great about this job:
Writing is the most common way we interact with students, colleges, counselors, investors, partners, and future employees, so we need to be really good at it. Today, a bunch of us all take turns writing content, but we really need a great writer to make sure we’re consistent across all of our platforms, and that our brand personality is coming through in every piece of content we produce. There are a lot of companies in this space who come across a bit…shall we say, stodgy, and we want to make sure we don’t sound like them. College is already complicated enough, and we want to be a warm and friendly voice guiding people through the process.
So, this person will make sure our writing reflects those values, and helps create some guidelines, tools, and systems to help others in our company write the same way. Pretty cool, right?
Oh, and we’re a remote company with amazing teammates all across the country who work here for one reason: to make it easier for students to find and get accepted by the best college for their life goals. And of course we offer full benefits including health, dental, and vision coverage, 401k, flex time, remote office stipends and more.
Here’s what you’d get to work on:
Write on-brand content for our email, blog posts, social media content, web & landing pages, sales material, press releases, event collateral, sales presentations, and other written assets
Document our brand & voice guidelines to make sure we’re consistent across all of our channels
Implement a system & process for submission of writing requests, including SLAs
Train our company on the importance of adhering to writing guidelines, and how to do it
Build a library of AI/ChatGPT prompts to help CollegeVine employees produce on-brand content
Here are the qualifications we’re looking for:
3-5 years experience as a marketing copywriter
Experience creating written marketing assets such as landing pages, ad posts & email templates
Someone who HATES jargon and loves simplifying and clarifying
Experience managing a set of brand voice guidelines
An ROI-focused and data-driven mindset when determining what copy works best
Understanding of higher ed a plus
Here’s how to apply:
Since this is a writing job, we’d like to see how you write. Crazy huh? In addition to your resume and portfolio link, please include a cover letter explaining why you’d be a great fit for this job. We’ll leave it up to you to decide how long or detailed it should be—whatever you think will result in you moving forward in the process.
Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Colorado Applicants Only: The pay rate for this position is $18.00 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose.
ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values.
We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here.
You will be joining a well-established ACT business unit of individuals with many talents in proposal development, management and writing. You will be part of a hard-working and supportive team.
Work location: This is a remote position.
The Proposal Specialist I is responsible for assisting with the proposal development process for large district and state bids. This includes identifying relevant text, drafting, formatting and editing text, completing proposal forms, and entering the proposal into the procurement sites and/or printing and shipping the proposal. The Proposal Specialist I may also lead smaller proposals, support the distribution and tracking of RFP opportunities, and work with other Proposal Management team members to update and maintain the proposal content library and proposal database. Previous proposal experience is not required for the Proposal Specialist I position.
The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $41,250 – $55,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.
What you will be working on:
Support bids by creating and populating response templates, formatting and editing text, completing forms, and drafting some sections of the response as needed, such as cover letters and corporate capabilities.
For assigned bids, analyze requirements and develop a proposal plan and schedule, lead the cross-functional proposal team through the proposal process, facilitating meetings, making writing and costing assignments, monitoring progress, and compiling, reviewing, editing, compiling and submitting the final proposal.
Participate in the development of proposal strategy and work with the sales team to ensure win themes and other desired technical content is incorporated into the proposals
Support the distribution and tracking of RFP opportunities and procurement registrations.
Work with other Proposal Management team members to update and maintain the proposal content library and proposal database.
Support on-going process improvement for the Proposal Management team, including creation and/or review of work instructions, standard operating procedures, and other documentation.
This could be the job for you if you have (minimum requirements):
A minimum of one year of writing, graphic design, and/or project management
Solid knowledge of Microsoft Office suite including Word and Excel
Experience with Adobe
Ability to successfully manage and prioritize competing tasks and deadlines with a focus on quality and timely delivery
Ability to successfully operate in a fast-paced environment, adapt quickly to change and navigate ambiguity
Exceptional editorial and document management skills, including adhering to style, grammar, usage, and branding required
Ability to independently organize, write, and edit proposals
Ability to work with and interact with team members at all levels, including leadership
Ability to work extended hours when required to meet tight deadlines
Uses self-starter approach, ability to multi-task, proactively anticipates and acts on information and details needed, completes tasks with little to no direction
Ability to communicate effectively across all levels in the organization; including copy editing/proofing and meeting facilitation
Collaborate and work effectively with individuals inside and outside the organization
Bachelor’s degree in Business, English, communications, Marketing, or a related area or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
It’s a plus if you have:
Assessment industry experience
Shipley proposal training
Change management and customer relationship building skills
Experience designing brand graphics or visuals
Experience using SharePoint, Salesforce, or Visio
About ACT
When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions.
More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.
We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.
Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Our Customer Support Team loves helping entrepreneurs achieve their dreams. We work directly with our brand and retailer partners to manage everyday experiences, and ultimately, help make their businesses successful! As a chat-focused customer experience associate, you will provide real-time chat support to our highest value brand and retailers.
What you’ll do
Support brand and retailers via chat support. The hours for this role are 9am – 6pm PST Monday-Friday.
Make it your mission to foster exceptional customer experiences across the marketplace
Serve as the front line, go-to resource for customer questions and platform issues
Support our brand partners with seamless order processing and catalog management
Support our retailer partners with order status updates, managing their account, and invoices
Stay on top of internal policies and Faire product offerings in a rapidly changing environment
Take ownership to resolve challenging customer issues, and escalate when necessary
Understand business metrics to measure your personal and team contribution to Faire’s mission
Qualifications
Bachelor’s degree or equivalent years of experience
1-3 years of Customer Service, Sales, or related experience
Able to work 9am – 6pm PST, Monday to Friday and flexible to adjust working hours as business needs require
Flexible schedule to accommodate business needs during peak season
Salary Range
California / New York: the pay range for this role is $48,000 – 66,000 per year.
Colorado / Washington / New Jersey: the pay range for this role is $43,000 – $59,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Faire’s flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they work–whether that’s mainly in the office, remotely, or a mix of both.
Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.
Why you’ll love working at Faire
We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie – not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo.
Equip is a virtual program helping families recover from eating disorders at home with comprehensive, gold-standard care created by experts in the field and people in recovery. Equip’s five-person care teams include dietitians, physicians, therapists, and mentors who deliver wrap-around support to provide families healing and lasting recovery.
We created Equip to increase access to evidence-based treatment for all people affected by eating disorders. In line with this mission, we are committed to partnering closely with insurance companies and ensuring our team, patients, treatment, and brand reflect the diversity of those affected by eating disorders.
About the role
We are looking for a Billing Specialist and this person will be accountable for creating and submitting medical claims, payor invoices, and for A/R follow-up. The Billing Specialist is responsible for ensuring an organized, cohesive process is in place for all claims submissions, revenue cycle tracking, denial management, and resubmissions.
The right person for this role will be highly organized, motivated, and energetic. You will work on a team of Insurance Specialists, Billing Specialists, and revenue cycle experts. The right person will have strong organizational skills and multitasking abilities. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped.
Responsibilities:
Timely filing of accurate claims to insurance plans for patient services
Quick and effective follow up on claim status and mitigating submission errors and wrongful denials
Accurate management of payment procedures, financial records, and claims processes
Working closely with the revenue cycle team to ensure accurate patient accounting, statement management, payment posting, and reconciliation.
Requirements:
At least 5 years experience in healthcare billing, ideally with tele-health services or services across multiple states
Familiarity with payor policies, including locating billing guidelines for claims data and submission information
Familiarity with payor invoicing, CMS-1500, and UB claims
Strong skills in communication and collaboration with diverse teams
Organized and results-driven
Comfortable in a fast-paced environment, subject to rapid change and innovation
Bonus if you have the following:
Experience as a clinic or ambulatory facility billing specialist
Experience working in a remote environment
Previous experience working in a health-tech startup
Passion for mental health and eating disorder treatment and expanding access to treatment
Experience running reporting to drive your day-to-day claims work.
Experience with AdvancedMD
Competitive salaries and bonuses, remote work, generous paid time-off, paid holidays, health benefits, career development opportunities, and exciting team retreats are among the myriad benefits you’ll experience while working at Equip.
Equip is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Delivers straightforward administrative and/or other basic business services in Claims. Examines and processes paper claims and/or electronic claims. Determines whether to return, pend, deny or pay claims within policies. Determines steps necessary for adjudication. Settles claims with claimants in accordance with policy provisions. Compares claim application and/or provider statement with policy file and other records to evaluate completeness and validity of claim. Interacts with agents and claimants by mail or phone to correct claim form errors or omissions and to investigate questionable entries. Issues tend to be routine in nature. Good knowledge and understanding of Claims and business/operating processes and procedures. Works to clearly defined procedures under close supervision.
Claims Representatives
Help our customers maintain their health, well-being and sense of security by ensuring medical claims are processed accurately and timely while protecting the confidentiality of our customer’s personal health information. Under direct supervision performs duties relating to the claims adjudication process from review of the claim form, verification of eligibility, verification of coordination of benefits with insurance carriers, and finalizing based on the health benefits plan. Technical advice and assistance will be provided by Technical Coaches.
Responsibilities
Review claim submissions to confirm required documents have been received, verify medical codes, eligibility, other insurance, authorizations, and account benefit plans.
Follows established policies and procedures to pay, pend for additional information, or deny claims.
Adapt to and positively influence change by accepting feedback with a growth mindset to continuously improve.
Follow processes and work independently to meet or exceed Key Performance Indicators (KPI)
Ability to effectively excel in a virtual work environment through active participation in team huddles, Supervisor 1×1 or check-ins, using a variety of virtual tools, i.e. Outlook email, Skype for Business, Cisco Web-Ex or other similar applications.
Maintains a high level of accuracy in all duties performed.
Team members will be held accountable for meeting and maintaining minimum quality and production standards through use of Management Operating Systems (MOS) tools: Daily Production Log (DPL), Performance Profile, Claim Review tool, and other reporting systems.
Partner with the Resource Management Group (RMG) on Workflow Tool (WFT), pended claims, or other inventory issues.
Partner with Technical Coaches to understand claim processes and procedures.
Experience Required:
Must possess strong attention to detail and problem-solving skills with a high level of accuracy
High level of computer navigational skills with experience using shortcut keys
Proficient in Microsoft Office applications, Word, Excel, Outlook, OneNote, and Power Point
Knowledge of medical and insurance industry terminology including CPT/ICD-10 codes
Excellent organizational, interpersonal, written and verbal communication skills
Experience in delivering exceptional customer service
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Must be able to type and use a keyboard for extended periods of time
Integrity and personal accountability for job performance and expectations
Proven ability to learn a variety of benefit plans
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17 – 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.
At Shipt, we are transforming the shopping experience and giving time back to consumers. Shipt Shoppers handpick everything from fresh groceries to household essentials, then deliver them to your door in as little as one hour.
Shipt’s Senior Social Media Manager will lead all social media efforts including best-in-class content, relationship building with members and shoppers, social listening and real-time response. You will work closely with internal stakeholders and external agencies and will manage a team of social media experts.
What You’ll Do
Social Media Strategy. Develop and execute holistic social strategy for Shipt across all channels including Facebook, Instagram, TikTok, Pinterest, Twitter, Linkedin and emerging channels.
Develop Breakthrough Content. Work with cross-functional partners to deliver compelling, engaging organic social media content to drive brand equity and promote key moments. Oversee all efforts for jumping on real-time moments.
Paid Social Media. Partner with both internal and external media teams to consult on content developed for paid media and to lead an opportunistic paid-social approach for amplifying organic content.
Build Community. Lead the community management strategy and execution to increase brand engagement with both shoppers and members.
Lead Social Listening. Develop social listening approach to keep pulse on brand sentiment and conversation themes and to extract insights to inform content, tone, and brand strategy.
Own Analytics and Optimization. Own all analytics and reporting across every channel; analyze results to assess and optimize performance, identify trends, and outline key learnings and recommendations.
Tools and Technology. Ensure the team is leveraging the best tools and technology to drive the strategy and enable analytics, community management, listening, and optimization.
Team Management and Leadership. Lead a high-performance team of multiple direct reports. Build a strong culture for the team, and drive individual and team development. Create and maintain an inclusive work environment.
Social Evangelist. Be a social evangelist in the business, helping influence the adoption of, and enthusiasm for, social media across the organization while keeping in mind emerging technologies and trends
Minimum Requirements
5-8 years experience managing social media for brand(s)
History of developing social strategy and driving results across all facets of social media management, including social listening, community management, content strategy, and analytics.
Strong creative intuition and ability to lead creative teams to breakthrough ideas.
Balance of strong strategic thinking and flawless execution, with impeccable attention to detail.
Bias toward innovation and experimentation.
Excellent communication/presentation skills; ability to inform, influence and negotiate across functions and with all organization levels. Ability to story tell well via PowerPoint.
Experience with influencer relationships across platforms with a point of view on best practices.
Technologically savvy with an in-depth knowledge of social analytics and content creation tools
Experience building and leading an award-winning team.
Employees (and eligible family members) are covered by medical, dental, and vision. Employees are able to enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, 10 paid holidays throughout the calendar year and 56 hours of paid sick leave (accrued at a rate of 1 hour for every 25 hours worked). Other compensation includes eligibility for an annual bonus and the potential for restricted stock units.
Colorado Pay Minimum: $69,937 NYC, WA, and CA Pay Range: $83,842-$167,684
Target Pay Rate: 20-28.74/hr **salary will be commensurate with experience
Job Description:
Candidate is responsible for proofreading labeling documents including US package inserts and CPLP/CCDSs. Additionally, he/she is responsible for data entry, data tracking and assisting with document distribution globally. Can also be responsible for proofreading labeling documents including US package inserts and components, and harmonized Spanish and English inserts and components for Export markets. He/she is responsible for performing labeling operational activities for assigned projects associated with annual reports, prior approval supplements and changes being effected supplements.
Proofread prescription drug labeling, packaging and submission documents for US & International markets -primarily in English. Spanish, or other international market proofreading capabilities will be an advantage.
Review documents for accuracy, clarity, and consistency of content and format; correct spelling, grammar, and punctuation
Electronic proofreading software experience, a plus.
Highlight (for additional review) other non-grammatical inconsistencies observed such as with artwork or layout when proofreading materials
Coordinate and collaborate with internal stakeholders to ensure delivery timelines are met
Create supporting US labeling documents: Composition copy, SPL, core template; coordinate with other Coordinators and Labeling Specialists to meet delivery standards and deadlines
Verify language sources from SmPC and USPI for international markets; mark up inconsistencies and escalate to Labeling Specialist for review and remediation
Ensure recent major USPI changes are applied, verifying hyperlinks in annotated documents and ensure accuracy of cross references in labeling
Required:
Bachelors degree (Science or English) preferred`
A minimum of 1 year of labeling proofreading experience in a regulated environment, or at least 3 years other specialized proofreading or pharmaceutical experience
Excellent command of English grammar, spelling and punctuation.
Prior experience proofreading, preferably in a regulated environment, including use of a range of tools
Demonstrated capabilities in meticulous work practices, attention to detail and working in a team environment
Proficiency in standard office technology, including the Microsoft Office Suite
Good understanding of pharmaceutical or medical terminology
Ideal Candidates Would Also Have:
Familiarity with labeling-related regulations and industry practice a plus
Experience in proofreading, including prescription drug labeling
Prior experience with electronic proofreading tools a plus
Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose.
ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values.
We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here.
We are seeking a Senior Writer to help us fulfill that mission.
Location: REMOTE
The Senior Writer facilitates the development of cross-product content and content-implementation strategies, working extensively with product leadership, product implementation managers, and operations delivery teams to develop plans for improving and implementing operational content in administration manuals, web pages, emails, and training resources. While writing capability is a significant component, this role requires a deep understanding of the similarities and differences of all ACT products in order to plan and roll out content that meets ACT’s complex product and audience needs, using appropriate communication platforms.
The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $70,000 – $85,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.
What you will be working on:
Takes lead in organizing and developing content for customers implementing one or more ACT products.
Manages migration efforts into the component content management system and ensures content is distributed to various communication channels as appropriate.
Leads the development of all cross-product content by representing the department in project discussions in order to plan for and develop content.
Serves as point of contact for, consults with, and guides planning and decision making on deliverables, including complex, new and/or cross-product initiatives.
Translates high-level product requirements, communications schedules, and frameworks into detailed, executable content plans.
Develops, manages, and prioritizes deliverables during content production, and engages key stakeholders in planning for enhancements to content during optimization phases, including:
determining impact of deliverables
making recommendations on platform(s) to use
working with stakeholders to ensure awareness and/or buy-in as needed
creating documents that meet accessibility requirements for structure (tagging) and alternative text
Keeps the team informed of the progress on cross-product content development.
This could be the job for you if you have (minimum requirements):
Five years of progressively responsible professional writing experience that includes experience creating, writing and coordinating technical communications and large volumes of complext content
Experience in a consultative role or as a team lead
Excellent interpersonal skills and ability to communicate and work collaboratively within teams and across the organization
Excellent writing and editing skills
Strong working knowledge of graphic design and visual presentation
Excellent organization and prioritization skills to allow for the handling of multiple projects simultaneously
Ability to turn around high volume of work with focus on quality
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, SharePoint, and Salesforce
Ability to work in a range of formats, including Word, Excel, PowerPoint, Acrobat Pro, and HTML
Customer-centric focus
Skills and knowledge required for success in this position attained through experience, education (Bachelor’s degree in English, Communications, Journalism, or a related area of study) or a combination of both
It’s a plus if you have:
Experience serving customers in the education industry
Experience using Adobe reviewing tools
Knowledge of web and pdf accessibility tools
Knowledge of the requirements and skills in accessibility testing and remediation strategy
Training in Information Mapping, DITA, and/or other topic-based authoring processes
About ACT
When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions.
More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.
We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.
USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.
As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?
Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.
Nature and Scope of Job
The Data Specialist will be responsible for collecting, analyzing and maintaining regulatory approval data and documents for products across the organization as directed. The Data Specialist will support data conversions for migration into data control software, contribute to data governance initiatives and participate in the definition and mapping of regulatory business processes to control and maintain approval data and documents.
Primary Responsibilities
Review various regulatory filings, products, labels, IFUs and information systems to identify and collect the relevant approval data and documents required for the launch of data uploads for the MDR and Global Regulatory Information Management System (RIMS).
Assist with research activities to obtain missing, partial or conflicting historical data or documents.
Read and use information from existing regulatory documents and information systems to identify and list the SKU(s) covered by a single regulatory approval.
Analyze data across multiple information systems, identify discrepancies and coordinate with regulatory leads for the impacted product line or region to resolve any data discrepancies.
Interface with multiple departments including Information Management Systems, Corporate and Regional Regulatory representatives, Quality, Engineering, Product Development, etc.
Coordinate with various departments to approve and lock data after it has been verified.
Track progress of data collection and verification as assigned.
Enter data into established repository by inputting alphabetic and numeric information utilizing training provided.
Maintain and update regulatory data and documents throughout their lifecycle and as product changes are implemented.
Assist with documenting processes and procedures for the collection, verification, control, and maintenance of approval data and documents.
Follow best practices for data collection, data storage and database management.
Additional Responsibilities
Participate in project team meetings and be accountable for assigned tasks.
Contribute to the clients regulatory department effort and other regulatory information needs as required.
Qualifications
1-2 years relevant experience in data governance, management or analysis.
Familiar with enterprise software management tools such as Oracle and Agile PLM preferred.
Must be detail-oriented, proactive, adaptable and a fast learner.
Must be able to work both in an office setting and remotely.
Excellent organizational, teamwork, and collaboration skills.
Demonstrated ability to acknowledge issues or problems and work quickly to identify solutions.
Basic to intermediate skill in data analysis using Microsoft Excel or similar software.
Basic skill with common software applications including Microsoft Word, Outlook, PowerPoint, Visio and Adobe Acrobat.
Education & Certifications
Bachelor’s Degree preferred.
Compensation
Salary/Hourly Rate Range (W2): USD 30.00 – 40.00
The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.
Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.
Both full and part time employees, who are at least 21 years of age, are eligible to participate in USDM’s 401k plan. Full and part-time employees may be eligible for paid time off.
All employees are eligible for USDM’s rewards and recognition program.
Additional Information Remote Based Position, Part Time, Afternoon Shift Job Number 23127120 Job Category Administrative Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Part-Time Located Remotely? Y Relocation? N Position Type Non-Management
JOB SUMMARY
Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Colorado Applicants Only: The pay rate for this position is $18.00 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Fully Remote SEO Content Writer and Transcript Editor wanted on an ongoing and part-time basis. (Longer term and more full-time opportunities may be available.)
Speakeasy Marketing Inc. is a legal marketing firm that provides website development and content writing services for lawyers across the U.S. in every practice area. Our writing team is responsible for creating quality and professional content that helps connect attorneys with clients who need their services.
We accomplish this by creating long-form article-based content aimed to explain a wide range of legal processes and subjects in an easy-to-read and personable manner.
Applicants Should Have The Following Skills… Strong attention to detail Excellent listening skills (US Accent) Must be able to write compelling copy Excellent writing with skill in storytelling and copywriting Ability to provide high-quality work on a consistent basis An understanding of SEO and related practices Strong command of English grammar is a must (i.e. sentence structure, punctuation, proper word use, and phrasing) Ability to perform tasks within a given deadline (some assignments have a turnaround time of 3 business days) The following is preferred, but not required for the right applicant…
Legal Experience Copywriting Course Certification Search Engine Optimization Proficiency Your Duties Will Include… Article Transcript Editing Edit transcripts of verbal interviews with attorneys on various legal topics. It will be your job to make the text look presentable, personable, and informative enough for a professional website.
Transcripts are to be completely revised and edited for sentence structure, grammar, spelling, etc. Transcript sections are to be edited to read as informative, Q&A-style articles. (i.e. To appear as though the content has not originated from a verbal interview.) Transcripts are verbatim. You must be able to use experience and common sense to discern which things should be removed from the final piece. (This includes conversational sentences, “uhs & ums”, and more.) Transcripts are typically 6-10 pages long (including the title page & table of contents) and take between 1-2 hours to complete.
SEO Writing SEO writing assignments include various kinds of content for an attorney’s site such as: Homepage Content, Practice Area Pages, and Local Area Pages.
Content should be personable, but professional. Content should be SEO-optimized. (We will provide you with relevant keywords to work into the content as needed.) Content should clearly explain the type of law or practice area while informing the reader of relevant information. Content should explain why the firm is the right choice for the consumer and feature a call to action at the end. SEO Writing assignments are typically requested to be ~700 words in length and take 1 – 1.5 hours to complete.
Team Participation: While you will work primarily on an individual basis, team participation is a key aspect of any position with Speakeasy. As such, you should be available for:
Monthly Writing Team Meetings (audio only) Occasional 1-on-1 Meetings with Senior Editing Staff & Management Team Coaching/Info Sessions (as needed) Compensation Your work with Speakeasy is paid on a per-assignment basis. On average, you can expect 4 Transcript Editing assignments and 4 SEO Writing assignments to be sent to you for completion each week. You will be paid through direct deposit weekly after submitting an invoice for your work each Friday.
$40 for every transcript assignment of up to 10 pages, and an additional $4 for every page after. SEO writing assignments are paid at a rate of $20/hour. Team meetings, onboarding, etc. are paid at a rate of $20/hour. Ready To Apply? Send an email to [email protected] with your resume AND a 400-word writing sample based on this prompt: DUI In (Your State). Additionally, the subject line of your email should read, “DUI in (Your State)”.
(i.e. DUI in Ohio, DUI in Nebraska, or whichever state you are located in.)
If you qualify, we will send you a few paragraphs of raw transcribed text for you to edit and send back as a sample.
A phone interview will be conducted afterward for top applicants.
Applicants who do not submit the 400-word sample on DUI will not be considered.
We’re looking for article reviewers to proofread articles about standardized exams and Study.com’s test prep products & services. You will collaborate with writers and provide helpful, actionable feedback to ensure we’re providing accurate, high-quality content.
As an Article Reviewer, you will:
Independently choose work from a pool of available articles
Proofread articles for factual accuracy, writing quality, and adherence to our guidelines
Write and send detailed, helpful feedback to align writers to project expectations
Collaborate with writers to create robust, useful informational content
As an Article Reviewer, you’ll receive the following:
Reliable Payments: Timely, reliable payments twice a month.
Independence: No waiting, no assignments, and a library of articles for you to choose from
Flexibility: Work from anywhere, at any time, completely online
Supportive Staff: Access to a supportive in-house team to answer your questions
What we’re looking for:
You have experience copyediting content and providing helpful, actionable feedback
You have excellent communication skills and are responsive and collaborative
You have strong online research and English language skills
You are detail-oriented and committed to providing high-quality, accurate information
Wedfuly is creating a new wedding tradition via elaborate, engaging, creative livestream experiences. We let couples meaningfully share their union with everyone they hold dear, regardless of finances, geography, or other life circumstances.
As a Wedfuly team member, you are responsible for upholding the Wedfuly brand, mission, and core values. Wedfuly’s services are inclusive of all. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different.
What you’ll do
Your daily interactions will be with wedding guests, hosting and MC’ing weddings that are held on the weekends. You will use your upbeat bubbly personality to entertain the virtual guests while following along with the clients wedding timeline, providing instructions and guidance to any virtual guests.The Wedfuly process is a collaboration between the client, AV team, and wedding host, ensuring that the wedding is a reflection of their wants, needs, and of their personality.
Please note: Candidates should keep in mind that this is a part-time position with weekend hours only.
Pay: $17/hr
Responsibilities include but are not limited to:
Remotely host and run wedding livestream by following wedding timeline in a detail-oriented, timely manner
Start, monitor, and coordinate all logistics for virtual events
MC and host virtual wedding guests
Able to work independently and delegate tasks to team members
Coordinate with Wedfuly AV team member and onsite contact for tech setup and support in troubleshooting any issues related to onsite tech
Offer suggestions – Provide both positive and constructive feedback to the Wedfuly team so we can continually improve the client experience
Provide technical assistance to virtual wedding guests
Collaborate with the Wedfuly Team to execute a seamless virtual wedding
A successful candidate will meet the following requirements and characteristics:
Available to work weekend and holidays for client events
You must have a reliable Apple laptop, consistent fast internet connection (upload speed of 5 Mbps or more), and an external monitor- or the ability to obtain these prior to the hiring date
Strong computer skills and proficiency in MacOS. You need to have a high level of comfort in web-based applications such as Zoom, Slack, Airtable, Dropbox, Intercom, and the G Suite – no PC/Microsoft applications will be used for this job!
Excel in a fast paced environment with the ability to pivot on a moments notice
Ability to execute and think clearly in high stress situations
Strong organization skills and the ability to work accurately with great attention to detail
You are outgoing and personable and able to communicate with a variety of clients
You are hardworking and energetic and always have a can do attitude
You can take initiative, drive change, and take ownership of your work
We’re on a mission to make behavioral health more available and accessible. We’re backed by a16Z, YCombinator, Craft, and many others to make this dream a reality.
—
Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!
—
About Our Mission
At Juniper, we’re building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.
We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.
For more details on our thesis, check out our write-up What is Juniper?.
About Our Culture
Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:
1) Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.
2) Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that’s something you’re interested in exploring!
3) We have to have a sense of humor. Healthcare is so broken, it’s depressing if you don’t laugh with us.
We’re excited to find organized, efficient data entry specialists to help us with porting over data from multiple sources into our databases, and executing on special projects to help support the billing and operations functions.
What you’ll do:
Downloading, cleaning, and entering data from different sources into our internal databases
Performing other tasks to support the operations and billing teams
What we’re looking for:
2+ years experience in data entry
Experience working with Microsoft Excel, Google Sheets, csvs, spreadsheets
Experience working with Microsoft Word & Google Docs
Strong proficiency working with multiple different technology systems
(Optional) Experience in healthcare
Juniper is based in New York City and are prioritizing remote candidates for this position.
At Community Phone, we’re on a mission to make the phone more powerful and relevant than ever before.
Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn’t replace human connection, it strengthens it.
As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry. We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers’ existing landlines. We launched our revolutionary product two years ago and are quadrupling our customer base year over year.
With remarkable 400% growth in recurring revenue in 2022, we’ve expanded from 17 fully-distributed teammates to more than 70, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America. We are excited about our growth and eager to welcome team members who’ll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.
Join us in our mission to put the power of the phone back into the hands of the people! Together, let’s build a future where the phone is essential in fostering meaningful connections.
🌟 About the role
Chat sales represents a significant opportunity to meet our customers where they are and help them make their buying decision. In this role, you will work closely with sales and marketing leaders in the company to convert traffic to leads, and leads to close.
As we grow the chat sales team, we are looking for someone interested in managing a team, optimizing scripts and conversion funnels post-chat, and owning the entire chat function of the business.
🚀 In this role, you will…
💬 Rapidly and effectively respond to live chats, showcasing your exceptional communication skills.
🎓 Educate customers about our wide range of products and services, ensuring a positive and enlightening interaction.
🔍 Guide customers through their online purchase journey, assisting them in selecting the perfect products tailored to their needs.
📈 Work with sales and marketing leadership to identify opportunities to increase the volume and conversion rate of live chat
👥 Train future members of the chat team, and help them ramp and stay at quota
🏆 As an ideal candidate, you are…
🔝 A seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication.
💬 A master of written communication, providing clear and compelling messages that captivate customers.
📚 A fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers.
🏅 A naturally competitive individual who thrives in a team environment and constantly strives to secure the top spot.
💙 Community Phone Culture
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.
Beyond the job description, here are some traits members of our team share:
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional customer results.
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We’re always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we’re able to achieve our goals and create exceptional products.
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
This position is for a Crash Data Processor. Safety Section provides quality motor vehicle crash data by analyzing, interpreting, and verifying vehicle crash reports from Investigating agencies and drivers. Crash data is used by law enforcement, engineers, researchers, and emergency services to improve safety on roadways. A key part of quality crash data is the accurate location of where the motor vehicle crash occurred. This position is responsible for determining the exact location for each motor vehicle crash for the entire State.
Duties and responsibilities include:
· Reviewing police crash reports for location related information.
· Researching vehicle crash locations using various tools.
· Identifying crash locations using GIS mapping software.
· Verifying location data for accuracy.
· Entering pertinent crash location data.
· Reviewing work of other team members.
· Searching the computer system for duplicate crash cases.
· Properly handles confidential information.
· Other duties as assigned.
Minimum Qualifications and Education:
· Collecting, compiling and computing data with the use of a personal computer, associated software, and office equipment.
· High School Diploma
Preferred Qualifications:
· Experience with Excel.
· General Microsoft Office software experience.
· Familiarity with crash data.
Knowledge, Skills, and Abilities:
· Map reading skills.
· Ability to work independently as well as within a team environment.
· Workload planning and coordination skills.
· Ability to communicate effectively with coworkers via email, instant message, and in person.
Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.
As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.
See how you can make a difference with the support of strong leadership and a team environment.
See Everything, Be Anything™.
What are we looking for?
The Claims Audit Specialist will lead quality reviews of work performed within Operations in accordance with the Departments guidelines. Analyze findings, report results and make suggestions on process improvements where common errors have been identified. Engage in the department or corporate projects in a continuous improvement environment to continually ensure that the work performed in these functional areas is accurate, complete, and improved.
Where you will have an impact
Responsible for conducting a quality review of functions performed
Recommend corrections/changes to the systems, policies, and procedures, to ensure a higher quality of work performed
Provide feedback to associates and management to improve how individuals and departments can improve workflow to eliminate repeated errors
Assist the department Manager with conducting a routine review of the quality program to ensure it constantly meets business and regulatory requirements
Provide regular feedback and recommendations to department Manager regarding staff performance and improvement
Responsible for conducting quality reviews and maintaining documentation as mandated by control activity for SSAE 16 and Financial audits
Assist in department/corporate projects, as assigned by department Manager/Director, in an effort to ensure that system upgrades, changes in policies, procedures or benefits are introduced into the department accurately and timely
Other duties as assigned
What’s necessary to do the job?
Responsible for conducting a quality review of functions performed
Recommend corrections/changes to the systems, policies, and procedures, to ensure a higher quality of work performed
Provide feedback to associates and management to improve how individuals and departments can improve workflow to eliminate repeated errors
Assist the department Manager with conducting a routine review of the quality program to ensure it constantly meets business and regulatory requirements
Provide regular feedback and recommendations to department Manager regarding staff performance and improvement
Responsible for conducting quality reviews and maintaining documentation as mandated by control activity for SSAE 16 and Financial audits
Assist in department/corporate projects, as assigned by department Manager/Director, in an effort to ensure that system upgrades, changes in policies, procedures or benefits are introduced into the department accurately and timely
Other duties as assigned
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.
Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
The wage range for applicants for this position is [$22-23 per hour].
All incentives and benefits are subject to the applicable plan terms.
Greenlight is a fintech company that makes a debit card for kids and companion apps for the family. We proudly serve more than 6 million parents and kids, with in-app tools for sending money, setting savings goals, monitoring balances, managing chores, automating allowance, and investing.
But that’s not all that we do. Here at Greenlight, we are on a mission to support parents and help every kid grow up to be financially healthy and happy. It’s no small task, but it’s the reason we leap out of bed every morning to come to work. Because creating a better, brighter future for kids depends on it.
Greenlight is looking for an organized, strategic, and collaborative copywriter to join our marketing team. This copywriter will be focused on content for social media (Instagram, Facebook, TikTok, Twitter, and LinkedIn), creating short-form copy for events and postcards/mailers, crafting compelling copy for emails based on CRM best practices, and more.
The best candidate has a knack for quippy, clear, ownable copy, proactively collaborates across different teams, masters channel best practices, self-manages several priorities while remaining organized, and consistently over-delivers strategic and creative work. This person is a stand-out communicator who believes no work is above or below them and thrives in a fast-paced, ever-changing environment.
What you will be doing:
Quickly learn and master our tone of voice and style guide and flex that tone across our social media, email, B2B, and employer branding copy.
Craft captions for all our social media channels, pitch ideas for social posts, write for special events, review and craft copy for direct mailers, and more.
Proactively collaborate with marketing designers to deliver cohesive work — and present that work to stakeholders with confidence and backing behind your creative choices.
Always proofread your work and deliver work on time, with time management help from our project managers.
What you should bring:
4-6 years of experience writingImpeccable copywriting skills
Organized, self-aware, collaborative, team player
Bonus points for an interest in or experience with finance or tech space.
Who you are:
An impeccable writer who writes short, concise, creative copy to speak to young people and their parents.
Creative and strategic. You love telling stories, and you know how to tell those stories in the Greenlight tone, in a succinct and never-been-done-before manner.
Able to handle multiple projects under tight deadlines.
Organized, accountable, collaborative and detail-oriented
.A team player. No work is above or below you.
Now, it takes a special kind of person to join a never-been-done-before mission like ours. We need people who love working with each other because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a generation of financially smart kids, apply to join our team today.
Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.
In this position…
The Digital Content Specialist is a member of Ford Pro’s Digital & UX group within the Marketing team.
This position supports Ford Pro’s authenticated systems and website, along with legacy commercial sites and is the business point of contact for day to day site content management and authoring, as it relates to internal & dealer-facing tools. Core responsibilities include project management and site maintenance, lead prioritization efforts for all strategic enhancements and site updates driven by stakeholders, and ownership of tools available in a consolidated dealer portal.
This role will partner closely with product owners, technology teams, and other marketing functions for various offerings including, but not limited to, Vehicles, Intelligence, Charging, Finance and Service.
RESPONSIBILITIES
What you’ll do…
Manage and maintain FordPro.com and legacy sites content and experience specific to eCommerce implementations
Manage and maintain tools and content designated for special authenticated portion of FordPro.com as Dealer Portal and internal tools
Serve the vertical partners as the key point of contact for update requests and prioritization of business needs into web presence
Verifying and closing all jira production tickets by working with and managing Authoring team
Appropriate Site & functional testing/validation (both launch and regular releases) to aid in identifying errors or defects not covered by the Perficient test team responsibilities (ie. copy accuracy, functional process and data accuracy)
Ongoing competitive assessment and benchmarking of digital best practices
Support MYCO process in partnership with product marketing/brand managers, and partner with Retail/Enterprise team to ensure cross-enterprise commonality or functionality when necessary as it relates to sales and ordering tools
Partner with FordPro international digital teams to ensure consistency and alignment of launches and tools
Monitor and execute multiple initiatives and projects simultaneously
Manage stakeholder expectations by proactively identifying problems and solutions
Support senior leadership team for any communication and presentation needs
QUALIFICATIONS
You’ll have…
Bachelor’s Degree in Marketing, Communications, Strategy or Leadership (or equivalent experience)
Working experience in digital marketing, content marketing, and/or authoring
Strong project management, problem-solving, verbal/written communication, and multitasking skills
Even better, you may have…
Proven ability to build consensus and work effectively within a cross-functional team
Passion for building relationships and proactive communication
Motivated and strong detail-oriented approaches
Understanding of quantitative and qualitative measurement frameworks and KPIs for digital marketing
User centricity, balanced with meeting business objectives
Process-oriented mindset with an eye for potential efficiencies
Data analytics-oriented – Ability to drive KPIs/data analytics in all decision making and tactical marketing actions
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above?
No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.
Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.
Our core values guide everything we do, including every hiring decision we make. They are:
People – People first. People second. People third.
Quality – Beautiful products that function and last.
Honesty – No drama, no surprises, no BS.
Joy – Kids at heart, seeing potential everywhere.
Mistakes – Make them, don’t repeat them.
Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
Proofread proposals to correct errors before submission.
Submit completed grants on time and in the requisite document format.
Complete concept papers outlining problems and program-driven solutions.
Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
Coordinate with other staff members on issues of reporting and compliance.
Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.
The Job
Full-time remote position reporting to the Chief Partnerships Officer
Position Overview
This role is part of a six-person Business Development team, supporting the team through expanding its institutional grant-seeking capacity. The Grant Writer serves as a major engine for driving grant proposals at Splash, working in close coordination with the other members of the Business Development team and relevant counterparts in Finance and Program.
Roles and Responsibilities
Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
Proofread proposals to correct errors before submission.
Submit completed grants on time and in the requisite document format.
Complete concept papers outlining problems and program-driven solutions.
Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
Coordinate with other staff members on issues of reporting and compliance.
Qualifications
A minimum of 7 years of grant writing experience, spanning both private and public sources of funding.
Strong familiarity and fluency with government grant processes, including but not limited to USAID, OFDA, DFID and others.
Fluency in putting together grant budgets for a wide variety of funding needs.
Comfort with prospect research and with helping to expand institutional funding pipelines.
Ability to write proposals for both unrestricted and restricted sources of funding.
The Ideal Candidate
The ideal candidate will have a nimble and fast-moving attitude and will be able to work collaboratively across different cultures, departments, and geographic locations. The candidate will be a self-starter and will be able to take direction quickly and thoroughly, with a strong attention to detail.
Location, Compensation, and Benefits
At Splash, we are committed to living out our mission every day, and that starts with providing benefits that allow our employees to care for themselves and support their families.
Splash works across multiple time zones and embraces flexible, dynamic work schedules. Team members are welcome to set standard work hours within their time zone, however some availability to accommodate periodic off-hours work is preferred. This expectation is balanced by the benefit of a self-managed schedule that allows for personal time as needed.
Splash believes we must invest in you so that you can succeed. This means we will equip you with the resources and technology to excel, and onboard you in a way that highlights Splash’s ethos, culture, history, successes, and challenges.
The annual salary range for this position is $75,000 – $85,000. This will be reviewed at least annually.
Splash provides generous benefits including 18 days of paid time off, increasing by 2 days each year up to 28 days, and 11 paid holidays.
Wellness Fridays (reduced working hours on Fridays); medical, dental, and vision; and a 401K plan with a 3% match.
We provide additional paid time off for all staff between December 26 to New Year’s Eve to recognize end-of-year stress and time for reflection, rejuvenation, and planning for the holidays.
Her Campus Media is the #1 media portfolio for college students and Gen Z. Our brands — Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, and Generation Hired — reach an audience of over 10 million readers and 550K social followers, and count more than 50,000 influencers and student ambassadors at 1,600 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip Gen Z to realize their dreams as individuals and for society. We also power full-service, integrated marketing programs for the world’s top brands, who partner with us to create authentic, meaningful connections with our audience.
Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers!
Job Description
Her Campus is seeking an Entertainment Editor to shape its Culture vertical into a prime destination for Gen Z college students. This editor will work with part-time collegiate writers to cover celebrity, music, TV, movies, and book content on a daily and weekly basis, packaging all stories for success on both Search and Social platforms. This Entertainment Editor should be comfortable assigning, editing, and writing both long- and short-form pieces that appeal to a Gen Z audience. The ideal candidate will create and maintain relationships with industry contacts, and be skilled at organizing, conducting, and editing features with talent. The Entertainment Editor will be responsible for covering live and breaking events as needed. This editor should also be comfortable working with aspiring writers in college, giving them clear direction and helpful feedback to improve their writing, editing, and professional editorial skills.
As a leader on the team, the Entertainment Editor will help strategize opportunities for brand growth and identity, manage editorial packages and franchises, and work with the other vertical editors to identify trending topics, covering them from multiple angles. Alongside senior members of Her Campus Media, the Entertainment Editor will use analytics to implement strategy adjustments in the hopes of growing traffic. This editor should constantly have their finger on the pulse of Gen Z, and effectively package that interest into stories that Her Campus readers love.
This role will report directly to Her Campus’ Site Lead, and manage a team of 10-12 writers every semester.
Responsibilities and Duties:
Assign, edit, write, and effectively package Entertainment stories that appeal to Her Campus readers
Manage a team of 10-12 national writers, editing and publishing their work and giving constructive feedback for professional development
Keep an Entertainment editorial calendar, and plan for relevant TV, movie, and music releases
Create and maintain relationships with industry contacts
Organize, conduct, and edit features with talent that our Gen Z demographic loves
Use analytics to implement content strategy adjustments
Manage editorial packages and franchises
Qualifications
We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds.
2+ years of experience assigning, writing, and editing short- or long-form stories
A passion for entertainment, with the ability to identify up-and-coming trends, shows, movies, and celebs
Understanding of SEO and proficiency with analytical tools like Google Analytics, Parse.ly, or Chartbeat
Working knowledge of WordPress and Google Workspace
Exceptional time management skills, with the ability to juggle tasks of differing priorities at once
Ability to provide direction and give feedback to collegiate writers
Additional Information
Benefits & Perks
Eligibility for performance bonuses
Choice among six health insurance plans
Dental and vision insurance
401k retirement savings plan with company matching
Unlimited PTO and flexibility to work remotely
Extremely generous company holiday policy, with eighteen (18) paid federal and office holidays including two (2) floating holidays each year
Highly parent-friendly culture, including 12 full weeks of parental leave plus additional 4 weeks of part-time parental leave, all fully paid
Summer Fridays
FSA and HSA offered
Life insurance
Optional short-term and long-term disability insurance
Free One Medical membership offering same-day primary care over video or in person
Free Health Advocate services to help navigate the healthcare system
Dog-friendly office (if in Boston)
Salary Range: $65,000-$75,000 Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.
Interview Process & Expectations
To apply, click the “I’m interested” button to upload your resume and submit a cover letter.
Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.
Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.
Her Campus Media is the #1 media company reaching the female college and GenZennial audience and a full-service marketing agency. We reach over 35 million monthly users across the Her Campus Media family of brands – which includes Her Campus, College Fashionista, Spoon University and InfluenceHer Collective – as well as operate the largest on-campus chapter network and even more products and events that fulfill our mission of serving young women across every platform.
Her Campus Media has been named to Forbes’ 30 Under 30, Entrepreneur magazine’s Best Entrepreneurial Companies in America, Greater Boston Chamber of Commerce’s Top Small Business of the Year, Forbes 100 Best Websites for Women and 10 Best Websites for Millennial Women among other accolades.
Job Description
Spoon University is seeking an associate editor with a passion for food and their finger on the pulse of Gen Z to join our team part time. In this role, you will assist the managing editor in overseeing SpoonUniversity.com national editorial content, managing and mentoring Spoon national writers, growing traffic and engagement, executing special editorial projects, and continually innovating on and implement processes and practices to ensure smooth editorial operations.
This role will report directly to Spoon University’s managing editor and will be contracted for 20 hours a week.
Responsibilities and Duties
Brainstorm, pitch, and write trend, news, pop culture, and feature stories through the lens of food, most with a quick turnaround
Assist the managing editor with a team of 15+ national writers, editing and publishing their work and giving constructive feedback for professional development
Assist in managing editorial packages and franchises
Qualifications
We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds.
Has their finger on the pulse of the food world
Knows how to write for (and continue to grow) a Gen Z and college student audience
Can spot a food trend coming from a mile away and knows how to turn it into a story, loves pop culture and its intersection with food
Previous experience/love of writing about and covering the food world
Some experience with traffic/analytics and editing with a willingness to learn more
Additional Information
Salary Range: $18 – $21/hour
Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.
Interview Process & Expectations
To apply, click the “I’m interested” button to upload your resume and submit a cover letter.
Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.
Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Job Category
Modernize Home Services is seeking a highly motivated and detail-oriented Quality Operations Coordinator to join our team on a part-time basis to support our contact center’s mission of delivering exceptional client and homeowner satisfaction. In this role, you will play a crucial part in ensuring compliance continuity across all modes of communication, while also evaluating and documenting customer interactions. We are looking for someone with excellent active listening skills, strong attention to detail, and a sense of urgency to improve our operational efficiency. This position is part-time and will offer 23-29.5 hours weekly.
Responsibilities
Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
Conduct audits to generate findings and recommendations, along with timelines for corrective actions, to address any identified deficiencies.
Process compliance requests and ensure accurate and up-to-date documentation revisions.
Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
Create, modify, and maintain documentation to track scripting and process changes, ensuring compliance and consistency.
Provide valuable feedback to management to drive quality and operational improvements within the contact center.
Efficiently manage and prioritize daily tasks based on business needs and goals.
Requirements
High school diploma or equivalent.
At least 6 months of previous experience in customer service and contact center roles.
Proficiency in understanding, interpreting, and manipulating data for reporting purposes.
Experience with Five9 is highly preferred.
Familiarity with Jira and Confluence is a plus.
Knowledge of Customer Relationship Management (CRM) systems is beneficial.
The expected hourly range for this position is $17/hr to $25/hr. This hourly range is an estimate, and the actual hourly rate may vary based on the Company’s compensation practices. The hourly rate may be adjusted based on applicant’s geographic location. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits.
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Rover’s Trust & Safety Team is responsible for supporting Rover’s reputation by providing excellent customer care through the prevention and resolution of issues that pose a risk to the company. The Trust & Safety team resolves any possible risk to customers or anything that negatively impacts the customer experience through incident investigation, analysis, and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience and safety of our marketplace.
Summary: As a Seasonal Trust & Safety Agent, you will work as the front-line support, assisting customers with highly escalated & emergency issues related to pet & Rover community safety. This work is integral to Rover’s mission and longevity, by ensuring our marketplace standards and policies are upheld. Your work will help resolve critical issues and support our users through multiple work streams including: inbound/outbound calls, and email.
Who we’re looking for: You will treat customers as part of our community, because we are all passionate about the same thing. You never settle for good enough and always go above and beyond for a customer. You take the initiative to improve yourself and Rover. You bring your unique experiences and passions to your job every day.
To be considered for this role, you must be able to work both weekend days and holidays. Additionally, you must be able to work a 5 month contract from August 28th, 2023 to January 15th 2024 and be present for the entire paid training period from August 28th – September 21st, 2023 and October 16th-October 30th (M-F 7:30 AM – 4 PM PT).
Your Responsibilities:
Provide inbound and/or outbound customer service for users in crisis.
De-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
Thoughtfully, decisively and neutrally investigate Trust and Safety cases with medium complexity and high sensitivity while maintaining customer satisfaction and Rover’s Brand image.
The potential review of graphic and emotionally charged content and incidents involving pets, owners and sitters.
Generate and respond to support tickets, emails, and SMS messages in support of resolving active customer incidents e.g. emergency pet care.
Escalate incidents that require further investigation to the appropriate department.
Take on ad-hoc duties/projects as assigned by business management as needed.
Gather necessary documentation to determine potential eligibility for Rover Guarantee claims.
Own decisions in holistic safety reviews where users may be removed from the platform for not following Rover Community Guidelines, Policies, or Terms of Service
Understand and meet expected personal metrics such as: Time to Answer, Time to Resolution, Customer Satisfaction Rating, and more.
Put our user’s first by helping them with empathy and confidentiality in difficult situations.
Your Qualifications:
3+ years of experience as a Customer Service Representative in a non-scripted contact center environment or related field
2+ years of experience working in a fast-paced, high volume and high stress environment.
Experience in a veterinary clinic/pet industry is preferred
Ability to remain empathetic, and compassionate in high stakes emergency situations, and guide customers to efficient solutions.
High school diploma
Ability to establish a connection and trust over the phone, email and text platforms while empathizing with the customer and following the Trust and Safety policies and procedures.
Ability to work independently with limited supervision
Experience maintaining composure in complex situations
Ability to make quick and thoughtful decisions under pressure in an ambiguous environment
Experience identifying root causes of customer service issues and areas of improvement while providing feedback to internal stakeholders
Able to quickly take accurate typed notes and while talking to members of the Rover community.
Familiarity with web based applications such as GSuite, CRM tools, and Telephony software.
Our equipment will require you to have a Cable, DSL, or Fiberoptic internet. For optimal connections, a connection speed of 100 mpbs is preferred
Compensation:
In Washington State the hourly range is $19-$24 per hour.
The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.
At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com.
Overview of Job Function:
The Order Documentation Coordinator is responsible for creation and final review of all documentation to enable a product, maintenance and/or service transaction that may be recognized for revenue by Verint. The Order Documentation Coordinator works closely with various internal departments (i.e., Sales, Sales Operations, Legal, Order Billing Operations, Revenue, Product Marketing and Services) to ensure successful completion of each transaction.
Principal Duties and Essential Responsibilities:
Review sales requests for order documentation to determine compliance with Verint’s business rules, terms of legal agreement and revenue recognition rules under US GAAP.
Create and/or edit order documentation to accurately depict the terms of the legal agreement, revenue rules and Verint business rules.
Work with Sales organization to ensure each order is consistent with the customer contract.
Respond to internal and/or external customer inquiries in a timely manner.
Collaborate with internal customers i.e., Sales, Legal, Business Finance, Sales Operations and Product Marketing to answer questions and resolve issues related to customer orders.
Gather and communicate unique customer requirements.
Escalate requests that are non-compliant with business and revenue rules, as well as legal terms.
Manage and respond to various audit requests.
Research historical legal documentation across various internal departments.
Minimum Requirements:
Bachelor’s degree in Finance or related field, or equivalent work experience
Minimum of 3-5 years of demonstrated experience working with contracts
Advanced skills in MS Office to include PowerPoint, Word and Excel
Solid understanding of contracts, legal terminology and revenue recognition principles under US GAAP rules
Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making
Effective at interacting with a wide range of audiences including Sales
Exceptional interpersonal, oral and written communication abilities
Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts
Effective problem solver with strong business acumen, creativity, and analytical skills
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
MIN: 58K
MAX: 65K
ABOUT US
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide.
We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
Our Workforce Is Expanding Beyond New Hampshire!
We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.
The Opportunity
Southern New Hampshire University is looking for a Financial Aid Specialist I. You will process financial aid following all federal, state, and institutional regulations and policies. This is a remote friendly position (#LI-Remote) and you will report to the Assistant Director of Financial Aid.
In this Role You’ll Get To:
Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
Review documentation surrounding unusual circumstances and exercise your judgment, by making adjustments or revisions to costs, need, or dependency status.
Identify missing, incomplete, or incorrect student information and resolve through communication with the Finance Counselors.
Troubleshoot processing problems and technical issues with regard to the system and Colleague software, and consult with the appropriate resources.
You may have other responsibilities as assigned.
What we’re Looking For:
Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default.
A Bachelor’s degree or equivalent education and experience
Experience in a processing or financial aid environment or equivalent education and experience
Oral and written skills
Nice to Have:
Areas of concentration may include packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions.
Banner experience.
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A Retirement Plan with a 9% Employer Funded annual contribution
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Remote work disclaimer
Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.
Please note that a background check is required for employment.
Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.
In the smartphone revolution, we’ve forgotten about the phone; it’s been left behind technologically. It serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).
In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.
Our global team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).
Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.
About the role
Chat sales represents a significant opportunity to meet our customers where they are and help them make their buying decision. In this role, you will work closely with sales and marketing leaders in the company to convert traffic to leads, and leads to close.
As we grow the chat sales team, we are looking for someone interested in managing a team, optimizing scripts and conversion funnels post-chat, and owning the entire chat function of the business.
In this role, you will…
Rapidly and effectively respond to live chats, showcasing your exceptional communication skills.
Educate customers about our wide range of products and services, ensuring a positive and enlightening interaction.
Guide customers through their online purchase journey, assisting them in selecting the perfect products tailored to their needs.
Work with sales and marketing leadership to identify opportunities to increase the volume and conversion rate of live chat
Train future members of the chat team, and help them ramp and stay at quota
As an ideal candidate, you are…
A seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication.
A master of written communication, providing clear and compelling messages that captivate customers.
A fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers.
A naturally competitive individual who thrives in a team environment and constantly strives to secure the top spot.
Community Phone Culture
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.
Beyond the job description, here are some traits members of our team share:
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional customer results.
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We’re always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we’re able to achieve our goals and create exceptional products.
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
Shift: Flexible start time from 7:00AM-9:00AM Central time, 8.5 hour shifts with a 30 minute lunch, Monday-Friday.
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
Role Objective:
Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to reconcile them.
Essential Duties and Responsibilities:
Need to work on payment posting Projects assigned
Call Payers on missing payment and EOB information
Enroll clients in ERA and EFT’s
Follow up on Remits received without payments
Need to work on payment posting and denial batches
Must work on ERA discrepancies.
Need to do bank reconciliation.
Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
Other duties as assigned
Required Qualifications:
High School Diploma or equivalent (GED)
Ability to execute processes efficiently and maintain highest level of quality
Demonstrates ability to identify and communicate issues
Computer literacy skills, including Excel spreadsheets and Microsoft Office products
Enhanced communication and customer service skills
Ability to be self-directed, coupled with exemplary time management skills and the ability to simultaneously manage multiple tasks
Desired Qualifications:
Experience with hospital patient accounting systems
Understanding of financial terminology
Understanding of the entire revenue cycle process
Knowledge of Revenue and payment posting experience
1-2 years of back end revenue cycle experience in a facility and hospital setting
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Schedule: This position requires work every weekend, either Saturday or Sunday – every weekend. In return you will have one weekday off every week.
Role Value Proposition:
The Claims Coordinator accurately reviews medical records and invoices, utilizing their understanding of pet health diagnoses and procedures, to evaluate coverage and equitably settle pet health insurance claims with respect to policy limits & terms. Communicates with the Insured, Veterinarian or Pet Adoption Agency to determine the details of the claim, requesting and verifying necessary documentation, and informs the Insured of claim status or claim outcome. Utilizes the workflow queues to perform job functions to include: claim entry/policy association, pre-adjudication, Insured/Veterinarian documentation requests, claim closeouts, claim appeals, and “good to go” claims processing.
Key Responsibilities:
Requests and communicates with Insureds, Veterinarians, or Adoption Agencies for clarification of diagnosis/additional information necessary to accurately process claim
Adjudicates for allocation of deductibles, co-pays, co-insurance maximums and provider reimbursements. Follows adjudication policies and procedures to ensure proper payment of claims
Documents phone calls in system and follows up on issues if needed
Resolves problems resulting from claim adjudication and communicates claim status and claim outcome with Insureds
Prepares reports as required by management and enters/receives inbound documents as assigned
Essential Business Experience and Technical Skills:
Required:
High school diploma or equivalency
Three years veterinary medical experience or equivalency preferred
Strong understanding of veterinary medical terminology
Preferred:
Vet Tech License (HIGHLY PREFERED)
Ability to operate in a fast-pace, multi-tasking environment with deadlines
Strong written, verbal, interpersonal, and phone communication skills
Strong computer background using MS Word, Outlook, Excel, and Internet and ability to learn quickly (to include our proprietary CRM system for managing customers)
Business Category
Pet Team – Group Benefits_01022
Number of Openings
4
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
Are you interested in joining a team of experienced healthcare experts and have the ability to shape and transform the healthcare delivery system? At our family of companies, everything we do is to help improve the lives of the nearly 12 million Medicare beneficiaries we serve and 700,000 health care providers who care for them. It is our goal to help create a better health experience for all consumers. Join our winning culture and help transform Medicare for the millions of people who rely on its services.
Benefits info: • Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire • Short- and long-term disability benefits • 401(k) plan with company match and immediate vesting • Free telehealth benefits • Free gym memberships • Employee Incentive Plan • Employee Assistance Program • Rewards and Recognition Programs • Paid Time Off and Paid Sick Leave
SUMMARY STATEMENT This position is responsible for keying paper claims, evaluating and correcting on-line edits that are basic in nature, accessing and applying on-line instructions for the proper resolutions of claims suspension and initiating and responding to written and verbal communications from internal and external sources.
After the appropriate training, incumbents are expected to meet the minimum levels for quality as measured by the Quality and Performance Management department and by the Claims Department.
ESSENTIAL DUTIES & RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list of essential job functions is not exhaustive and may be supplemented as necessary.
Prepares first- level (redetermination) case file requests as requested by the Qualified Independent Contractor (QIC) and forwards these case files within the required timeframes established by CMS (Prep and Forward). This includes pulling information from imaging systems, the Multi Carrier System (MCS), letter writer systems, and the Healthcare Integrated General Ledger Accounting System (HIGLAS). Ensures case files that are being forwarded contain the required elements within the case files as outlined in established QIC procedures. (40%)
Resolves basic, on-line edits and performs data entry of hard copy claims. (30%)
Resolve edits on claims suspending on batch edits. (30%)
• Resolve fundamental and basic edits. This may include making basic mathematical calculations such validating accuracy of submitted charges, researching the Inter or Intranets, requesting additional information from the provider, etc.
Performs other duties as the supervisor may, from time to time, deem necessary.
REQUIRED QUALIFICATIONS • High School diploma or GED • 6 months’ work experience; this includes data entry experience and working on a PC in a Windows or similar environment. • Demonstrated mathematical aptitude – ability to add, subtract, multiply and divide. • Demonstrated effective interpersonal and verbal communications skills.
PREFERRED QUALIFICATIONS • 1-3 years working with medical terminology, procedure and denial codes • 1 year of experience in claims processing • 1 year of experience in Medicare Fee For Service • 1-3 years of experience as data processor • 1-3 years meeting production and quality standards
ABS Kids is looking for an ABA Benefit and Authorization Specialist to join our team REMOTELY! As a Benefit and Authorization Specialist, you will inform potential clients about ABA benefits, submitting initial assessment authorizations and ongoing ABA Therapy authorizations. This position’s main responsibility is to ensure ABA is a covered benefit and ABS will be reimbursed by ensuring that the client is covered with an authorization.
NOTE: Due to the high volume of applications, we are only able to respond to candidates that are selected for an initial interview. We appreciate your understanding and interest in ABS Kids!
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our patients.
What would you do?
Works with Regional Directors and Intake team to fulfill BCBAs caseloads
Understands and explains to clients what their Insurance policy covers and what process and documents we have to have in order to authorize and service ABA.
Resolves customer complaints via phone or email.
Compliance in CR software to “task” Consultants when re-authorizations are due
Verifying Medicaid eligibility monthly and working with families and Consultants to hold therapy if applicable (Medicaid ineligible)
Obtain benefits and authorization for commercial payors
Adding codes to electronic health records system once authorization is obtained for converting and billing purposes
Problem solving when Behavior Interventionists and Consultants are unable to convert time sheets
Adhere to Federal HIPAA Regulations
Who are we looking for?
High school diploma or GED
2 years+ in a customer service role
Simple math requirements
2 years+ of Medical or Mental Health field administrative experience
Excellent interpersonal/communication skills
Ability to think critically and multitask
High attention to detail
Computer literacy skills in Microsoft Office
What do we offer?
$18 – $19 hour – based on qualifications
Full benefits
Remote work environment
Opportunities for advancement
Who We Are:
ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential – helping them learn, grow and reach incredible milestones.
We take pride in our stellar support for providers, so they can do what they do best – deliver the highest quality ABA Therapy to our patients.
At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We connect you with people shopping for products. You learn about their needs, then pair them with the right gear. When people buy through Curated, you earn commission and tips.
The people
As a Curated expert, you can earn from anywhere with WiFi. You’ll work with a supportive team of people who share your love of gear and passion for your sport.
WHO IS REALITY BASED GROUP?” We are a customer experience management and mystery shopping company. We help companies evaluate and improve their front line staff and their behaviors that drive customer loyalty and revenue. Using programs like mystery shopping and customer surveys as the vehicles to allowing companies to have conversations about the behaviors that drive their customer experience.
WHY MYSTERY SHOP WITH RBG? The reason is simple. We always go the extra mile for our mystery shoppers! Because without our shoppers, the pieces of the puzzle won’t fit!
We have some of the best mystery shoppers in the industry and we take pride in setting them up for success. When mystery shopping with RBG, our shoppers are assigned a scheduler and have access to customer service representatives who are here to help you along the way. This is just one of many ways we make sure that you have all the resources needed to help make you a successful mystery shopper. Don’t just take our word for it. Check out our shopper testimonials to learn more about shopping with RBG.
Recent Comments