PH – Principal, Product & Customer Experience

by Kay Tay | Jul 20, 2023 | Uncategorized

This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.

Job Summary:

DPEP Technology & Digital is at the heart of unifying and driving the digital transformation taking place across our diverse businesses. The Integrated Customer Journey Experience Leader will join the Office of the CDTO to partner with the Products & Experiences teams to co-create, develop & deliver strategic digital consumer journeys. The candidate will serve as a strategic, multi-disciplinary leader responsible for designing and influencing core product development strategies (e.g., journey maps, technical integrations, service and product blueprints, design thinking, empathy research, hub & spoke implementations, legacy product rationalization, reusable & sustainable architecture, among others) and for the successful delivery of key end-to-end digital experiences critical to The GRID and TXP.

Responsibilities

• Strategic customer journey mapping: Lead definition and design of consumer journeys across DPEP for digital products and experiences. Create a library and framework of journeys by persona, business and technical capabilities. Create journey maps to represent experiences, including integration of consumer journeys across multiple discrete businesses, to drive design decisions, prioritization, and technical delivery.
• Roadmapping: Define and align roadmaps that are outcome-driven and integrate across workstreams and teams.
• Capability definition: Clearly define tech, digital, and platform capabilities across journeys, ensuring alignment with our product strategy and guest & consumer needs.
• Cross-functional collaboration: Partner with internal Technology & Digital teams across Product, Tech Delivery, Design, Portfolio among others to ensure alignment and effective execution. Leadership: Support strategic vision of our digital product experience and DPEP Digital Strategy. Insights: Partner with consumer analytics teams to integrate data and enable cause-and-effect analytics and reporting. And systematize CX value (i.e., develop systematic actioning on CX insights).

Qualifications

• 15+ years of experience with complex customer experience transformations, digital transformation, product leadership, and technical delivery.
• Demonstrated technical skills in mobile and web-based technologies, including technical leadership on composable technical architectures and interoperable ecosystem design.
• Authoritative leadership and experience as a product and consumer experience leader in a multi-disciplinary environment.
• Broad knowledge of product development & product management, digital platforms, design.
• Strong analytical and problem-solving skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes. Ability to create business models and new monetization opportunities.
• Deep consumer orientation and proven results – measurable value.
• Excellent written and verbal communication skills.

The hiring range for this remote position is $142,106 to $219,230 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Parks, Experiences and Products.

APPLY HERE

Product Reviewer

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

TIMEBUCKS

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

Earn Real Money Online from your favorite brands

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

WATCH A VIDEO

Receive a text when it’s time to log in to watch a short video, handpicked just for you.

GET REWARDED

Earn a minimum of $0.50 and up to $3.00 per video interaction.

MAKE MORE MONEY

Earn an additional $1 for every friend you refer! Plus, download offers from brands you love!

When you reach $10, cash out.

No catch, gimmicks or confusing point systems. It’s real cash!

BECOME A UTESTER

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

Make money testing websites from home.

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

SURVEYS ON THE GO

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

Join the Tribe

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

Privacy Support Specialist

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

(REMOTE) DATA ENTRY POSITION

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

Data Entry Specialist

by twochickswithasidehustle | Jul 20, 2023 | Uncategorized

What is ProductTube?

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

Associate Director, Social Media – Executive Thought Leadership

by Kay Tay | Jul 19, 2023 | Uncategorized

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary 

We are seeking an Associate Director, Social Media to join our growing team. The Associate Director will be responsible for supporting social media and content strategy for our Social Media Executive Thought Leadership Team clients.  

This role can be remote in the US – with a preference to the East Coast – or in any of our US offices, including New York City, Boston, Chicago, or Washington DC.  

Responsibilities 

• Cultivate and maintain in-depth knowledge and understanding of social media platforms and trends to guide account teams and help Real Chemistry continue to be a leader in the space; contribute as a thought leader on social landscape, best practices, and cultural happenings across platforms.  
• Provide day-to-day social media support across multiple executive healthcare accounts as part of an integrated team.  
• Write compelling, engaging and fresh social media content – both long-form and short-form – as well as work with creative teams, including designers and copywriters, to develop exceptional content for our clients customized for social platforms and ad units. 
• Create and oversee the social media budgets collaborating with display/SEM counterparts to optimize right mix for clients.  
• Identify new areas/opportunities for social and develop/maintain relationships with social network representatives to keep your finger on the pulse of what’s to come.  
• Brainstorm, conceptualize and present new social media and digital programs/plans for clients.  

This position is a perfect fit for you if:  

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  
• You are a highly organized self-starter, able to work independently and under tight deadlines.  

Required Skills & Experience 

• Minimum 6 years of experience, with a focus on creating authentic content across different social media channels  
• Demonstrated proficiency in social media, both personally and professionally  
• Highly organized, mindful of deadlines, able to multi-task and work under limited supervision  
• Experience successfully working with senior level executives with marketing, communications or social media efforts  
• Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills  
• Client service experience in an agency environment; experience collaborating effectively internally and externally as part of an integrated team  
• Experience managing and overseeing work of junior staff  
• Outstanding written and oral communications and presentations skills; creativity is key  
• Competency with Microsoft Office, particularly PowerPoint  
• Solid understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients  
• Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches 

Pay Range: $99,000 – $125,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®.

APPLY HERE

Billing Specialist 

by Kay Tay | Jul 19, 2023 | Uncategorized

As a Billing Specialist, you play a vital role in Billing Operations, verifying insurance coverage of payers, identifying account classification, process billing exceptions, and more. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Identifies the correct Financial Class and enters in billing system.
• Posts extracts and correct validation errors in system.
• Identify trends and communicates to leadership team.
• Reviews incoming documentation to identify correct payer to accounts.
• Researches eligibility to ensure correct insurance coverage of payer.
• Ensures payer mapping (crosswalk) is set-up correctly.
• Identifies contract matrix discrepancies and/or gaps and communicates accordingly.
• Analyzes decision log errors related to the daily census.
• Identifies trends with incoming data and communicate to leadership team.
• Analyzes pre-submission errors to identify root cause and recommends a solution.
• Processes denials related to eligibility to identify correct payer or payer request.
• Processes electronic rejections, identifies root cause, and recommends/makes appropriate updates to accounts.
• Processes returned mail, write-off accounts, and daily exception reports.
• Processes Laserfiche folders (duplicate, pending review, etc.) to ensure documentation is processing timely.
• Identifies Work in Process (WIP) and creates exception reports for management.
• Processes activity codes for Account Classification or account suspended issues.
• Retrieves missing documentation for payer accounts from various applications and/or site portal.
• Prints, sorts, and files miscellaneous billing related documentation.
• Completes daily log via manual entry into billing system.
• Time tracking for manual sites.
• Trains fellow team member as requested or needed.

Required Experience and Competencies

• High school diploma or GED required.
• One or more years of experience in billing operations required.
• Prior experience working in the healthcare industry preferred.
• Knowledge of payer Financial Classifications for billing.
• Knowledge of account exception processes in billing operations.
• Ability to read and interpret Explanation of Benefits (EOB) from various payers.
• Ability to communicate trends to leadership team clearly.
• Ability to problem solve challenges that may not be previously outlined in a payer manual.
• Ability to communicate effectively in writing and verbally.
• Ability to analyze, interpret, and create various billing related reports.
• Knowledge of and ability to apply basic math concepts.
• Ability to complete duties with attention to detail and high degree of accuracy.
• Ability to prioritize workflow and work autonomously.
• Basic understanding of Microsoft Office applications (Word, Excel, and Outlook).
• Ability to comply with RCM billing policies and procedures.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations 
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
• Student Loan Repayment Program
• Professional and Career Development Program
• EAP, travel assistance and identify theft included
• Wellness program
• Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Hourly rate for this role is $16.50 per hour.

APPLY HERE

Sales Coordinator

by Kay Tay | Jul 19, 2023 | Uncategorized

GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.

GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. 

The Sales Coordinator is a support role for our domestic sellers and sales leaders so they can have more capacity to prospect and grow the business.  The Sales Coordinator is a proactive role in developing collateral, creating presentations and keeping on top of market research to arm the sales team and develop more client demand for our GumGum’s products. 

This role reports to SVP, East Coast Sales and supports the East Coast team.

Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). There will not be any requirement to go into the office on a daily basis moving forward. GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.

What You’ll Achieve

• The coordinator will play a key role in supporting prospecting efforts for the east coast
  • Collaborate with the sales team to give them updated sales information and data
  • Reading the trades and writing up short summary emails for the Sales team to send out to new and existing clients 
  • Running Quarterly LinkedIn meetings with the sellers to help identify new prospects, and make connections
  • Pulling research for upcoming new client meetings 
  • Effectively putting together trend slides, research slides, and competitive slides to help sellers drive new business 
  • Sending relevant news articles to sellers on key GumGum accounts 
  • Create decks for sales leaders projects, with a focus on new accounts
  • Assisting with prospecting, for example helping with simple mocks and tweaking targeted one sheets
  • Assisting sellers with one off projects to help sellers close deals or prospects.
  • Pulling and curating site lists for clients
  • Creating & updating the Bi-Weekly Decks for all regions. Including pulling numbers, making slides, tracking meetings, and reaching out to the teams needed.  
  • Follow up Emails post Bi-Weekly sales calls 
  • Bi-weekly Pipeline meeting recaps that are sent out to the sales team
  • Keeping the Master Account List up to date
  • Taking notes and recapping Holding Co Partnership Meetings

Skills You’ll Bring

• Bachelor’s degree preferred
• Preferably 1 year in a sales or marketing environment within the tech, advertising, or agency industries
• Strong written communication; can summarize articles quickly and format short concise emails
• Strong verbal communication and customer service skills
• Expert at Powerpoint & Excel 
• Excellent attention to detail 
• The ability to multitask, work in a fast-paced environment, and meet deadlines
• Good administrative, organizational, and problem-solving skills
• Proficient in Salesforce
• Eagerness to learn and grow 
• Interested in the digital advertising industry 
• Interest in sales or marketing fields
• Open to feedback & willing to learn new things
• Highly organized: will have many tasks and will need to organize and prioritize
• Ability to bring projects to completion

Perks & Benefits

• Medical, Dental, and Vision coverage including 100% premium coverage for employee + spouse/family 
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability 
• Paid Parental Leave – Birth parents up to 16-18 weeks. Non-birth parents up to 10 weeks 
• Transitional Return-to-Work Schedule from Parental Leave
• Dependent Care FSA
• Maven Family Support – Including fertility adoption and/or travel expenses to obtain medical care
• Employer-Matched 401(k) Retirement Plan
• Life Insurance and AD&D
• Stock Incentive Program (role dependent)
• Employee Assistance Program
• Legal and Identity Theft Protection
• Student Loan Repayment Assistance
• Work From Home Stipend 
• Wellness Reimbursement 
• Flexible Time Off (Unlimited PTO)
• Summer Fridays from the 1st Friday of May through the last Friday in September
• Volunteer Time Off
• Veterinary Discounts (Pet friendly organization – we love our fur babies! IG: @dogsofgumgum)
• WeWork monthly pass
• GumGum Gives Back volunteering/social impact opportunities
• Virtual and in-person company events/celebrations
• Anniversary recognition and awards
• Business Travel Accident

Awards

• BuiltIn #37 Best Places to Work 2023 across the United States
• BuiltinLA #7 Best Places to Work 2022
• BuiltinLA Best Places to Work 2021
• Ad Exchanger Programmatic Power Player 2022 and 2021
• Digiday Media Awards Europe finalist 2022 and 2021

APPLY HERE

Copy Editor/Proofreader

by Kay Tay | Jul 19, 2023 | Uncategorized

This hourly position requires flexibility with shift work, weekends, and overtime. This position reports into the GO Creative group. The GO Creative group provides prepress services to the retail, catalog-sales, and direct mail markets. RRD specializes in providing high quality digital solutions.  

The position is remote, however is required to work an EST schedule. 

Job Duties and Responsibilities

• Must be able to proofread content, grammar, spelling, mechanics, and formatting.
• Must be able to perform and/or help coordinate all shipping activities
  within the work team.
• Process and transmit files utilizing Macintosh work environment in a
  DTP workflow.
• Must have good documentation skills to be able to report shipping activity
  to the work team, print divisions and customer contacts.
• Communicate with customer traffic coordinators to keep track of pages
  received and those in process.
• Transmit files to RRD and customer sites for remote proofing.
• Assist in job engineering functions to put jobs into work
  and archive jobs when complete.
• Keep accurate records through all production stages.
• Assist Team Leader in determining priorities.
• Perform other duties as assigned or requested.

Required Skills

• Knowledge of job engineering with a solid understanding of the
  prepress process.
• Understanding of layout and printing requirements.
• Ability to identify inconsistencies in any given publication or document.
• Excellent organization and communication skills.
• Attention to detail is a must.
• The ability to produce independently in a team environment.
• Ability to identify inconsistencies in any given publication or document.
• Ability to work overtime and weekends as necessary.
• Familiarity with Adobe Creative Suite, Microsoft Office in a Macintosh environment is desirable.

Required Experience

• 5+ years of work experience with various publishing software (Word, Excel, InDesign, and Acrobat Pro). 

The rate of pay for this role at the noted location is $24.03 – $28.85 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role.  They know how to manage the job and exceed expectations.  Founded in 1846, RRD is a global company that employs over 25,000 people in 40 countries across the globe.  For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

APPLY HERE

Writer — Credit Cards

by Kay Tay | Jul 19, 2023 | Uncategorized

Red Ventures is looking for a talented and insightful Credit Cards Writer who will be responsible for writing transactional and educational content on Bankrate and CreditCards.com. The Writer will contribute credit card reviews, write and refresh “best of” pages, update legacy articles and collaborate on editorial projects with editors and SEO team members.

This role focuses primarily on writing and updating credit card reviews and “best of” roundups. The Writer may also occasionally contribute to credit card news and educational pieces about credit scores, account management, earning and redeeming rewards, business credit, loyalty programs, and points and miles content.

What You’ll Do

• Produce high-quality, well-researched content at a strong pace, especially credit card reviews and “best of” roundups
• Stay up to date on industry news and trends to detect content opportunities
• Use SEO best practices and internal documentation to identify the highest-potential content refresh opportunities
• Conduct SEO research to inform writing work while also collaborating with the SEO team
• Update existing content (guides, comparisons, news, etc.) for timeliness and accuracy
• Write following AP style and brand voice and tone
• Check story drafts for errors, typos and linking opportunities
• Occasionally identify, pitch and write credit card-related stories on educational topics
• Use Asana, Google Sheets and our Content Management Systems as part of our editorial workflow for tracking and production
• Embrace opportunities to mentor growing writers 
• Work with our Compliance team to ensure content is legally compliant before publishing

What We’re Looking For

• 2+ years writing/editing experience
• Experience with writing credit card content, especially product-focused content. Alternatively,  writing bylines at top publications with a strong interest in the credit card and personal finance space
• Deep familiarity and experience with Google’s ever-evolving search landscape, including EEAT and other similar considerations
• Eager to write about credit card products and rewards programs that you personally use and recommend
• A portfolio of writing samples that showcase attention to detail and accuracy
• Ability to adapt quickly to shifting priorities while keeping up with content production pace
• Experience meeting tight deadlines while working independently
• Ability to collaborate with editors, designers, SEO team members, project managers and publishers
• Passionate about content creation and have a track record of coming up with innovative approaches to complicated topics
• Working knowledge of SEO best practices for YMYL content and EEAT storytelling principles
• Familiarity with AP style and using content style guides 

Compensation

• Cash Compensation Range: $50,000 – $80,000
  *Note: actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

APPLY HERE

Freelance Editor

by Kay Tay | Jul 19, 2023 | Uncategorized

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

The Content & Editorial team at Angi is looking for an experienced Freelance Content Editor to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.   

This is a freelance, independent contractor position. We are looking for availability between 20-35 hours per week, which can take place at your own schedule.

In this role, you will ensure quality and consistency across large volumes of content from our network of freelance writers. In addition to proofreading and editing, the Freelance Content Editor will provide feedback to external writers and internal Content Researchers to improve process and output.

What you’ll do:

• Edit between 15-30 pieces of content per week, ranging in word count but averaging around 1,000 words per article, with a mix of new and updated articles.
• Editing content to uphold Angi’s brand voice/tone, grammatical and factual accuracy, readability, and expertise, authority, and trust.
• Follow content brief and template guidelines to ensure consistency across articles and that all relevant points are made.
• Ensuring content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online.
• Performing relevant SEO checks as it relates to content including on page optimization (H1, title tag, meta description, etc), keyword usage, and internal linking.
• Review, provide feedback, and approve stock photography submissions from our Photo Editor team based on brand guidelines.
• Package final article for smooth upload and publishing for our Production team.

Skills and experience needed for success:

• 1+ years experience editing content for English publications and/or websites, checking for grammar, syntax, brand voice and tone, and more.
• Demonstrable track record of improving content for the web with experience writing or editing SEO driven content.
• Experience writing or editing home improvement, home decor or real estate content preferred.
• A degree in English, Communications, Journalism or a related degree preferred, but equivalent experience will be seriously considered.
• Experience with Grammarly, plagiarism detectors, Google Docs or other editing tools preferred.
• SEO knowledge and experience a plus.
• Familiarity with project management tools such as Monday.com.

Compensation

• The hourly rate for this position ranges $30 – $40 per hour commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 

APPLY HERE

Data Specialist

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

Freelance Producer

by Kay Tay | Jul 19, 2023 | Uncategorized

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

The Content & Editorial team at Angi is looking for an experienced Freelance Content Producer to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.   

This is a freelance, independent contractor position. We are looking for availability between 20-35 hours per week, which can take place at your own schedule.

In this role, you’ll be responsible for producing, building and updating content on Angi.com using Contentful CMS, ensuring all content is formatted correctly, reviewing and adding internal/external links, and reviewing URLs after publication.

What you’ll do:

• Uploading, updating and publishing between 20-50 articles per week in our CMS.
• Coordinating with Project Managers, Content Editors and Content Producers to ensure edits were published correctly.
• Updating stock photography and uploading infographics as needed.
• Fixing broken links, checking images and tables for formatting errors, and ensuring back-end CMS requirements are met.
• Checking internal links between pages and creating additional internal links as needed.

 Qualifications:

• 1+ years of experience working with content management systems or equivalent experience
• CMS experience is required
• Experience with Google Docs or other editing tools preferred
• SEO knowledge and experience is a plus
• Familiarity with project management tools such as Monday.com

Compensation

• The hourly rate for this position ranges $15 – $20 per hour commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 

APPLY HERE

data entry specialist

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

Curriculum Coordinator

by Kay Tay | Jul 19, 2023 | Uncategorized

The Curriculum Coordinator will support the development and effective application of online learning technologies for the School of Medical Sciences. The Curriculum Coordinator is responsible for supporting course directors and faculty in developing courses for the DMS Program, including uploading and maintaining the Doctor of Medical Science Online Curriculum. The Curriculum Coordinator will copy courses year to year, help design the layout within the LMU Online course template and manage the LMS courses to ensure material is presented in a
consistent, easy-to-understand, and well-organized manner. The Curriculum Coordinator will create templates for material that must be supplied for each course, maintain contact with adjuncts to obtain course material, and input/update courses as needed.

The Curriculum Coordinator will train/orient all DMS faculty and students to the LMS and the Online Courses and support the development of training materials specific to the DMS program. The Curriculum Coordinator will be responsible for attending an occasional Sunday evening Zoom session, monitoring the courses to ensure all students are proceeding through the course materials, ensuring that all students are registered for the courses, responding to faculty and student emails and phone calls, and develop worksheets, handouts, and student resources from instructional materials provided by faculty.

The Curriculum Coordinator will also communicate with third-party companies to help improve course design alignment and upload and share captured data with instructors for feedback and assessment purposes.

This is a fully online/remote position.  Occasionally, travel to LMU campuses to support program technology and promote best practices in instructional technology utilization.  The main campus is located in Harrogate, Tennessee.

Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies.

APPLY HERE

data entry agent

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

Freelance Financial Writer

by Kay Tay | Jul 19, 2023 | Uncategorized

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

The Content & Editorial team at Angi is looking for a Freelance Financial Writer to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.   

This is a freelance, independent contractor position. 

As a Freelance Financial Writer, you will work with the Content & Editorial team to create and update engaging, informative articles that help homeowners understand the cost of common household projects, such as plumbing, electrical, interior/exterior home painting, landscaping, and more. 

Freelance writers will receive content briefs and/or templates that contain details about each assignment, including priority keywords, suggested headlines, meta data, and subheadings, as well as general voice and tone guidelines and other best practices. Writers will be responsible for implementing changes based on feedback from Content Editors.

Content properties you will write for include, but are not limited to:

• com/articles/
• com/cost/

In this role, you’ll: 

• Write 5 to 10+ new long-form articles (averaging 1,000-2,000 words) per month and/or update existing long-form articles (averaging 500-1,000 words), submitting articles throughout the month to meet deadlines.
• Research and obtain financial or technical data when needed, and then write compelling data-driven stories that are factually correct and original.
• Analyze data (such as total project costs, material breakdowns, labor costs, and cost factors) and break it down for readers in a clear, digestible way.
• Optimize articles for SEO using keywords, tables, visuals, etc.
• Incorporate edits and feedback from Content Editors, up to two rounds.
• Coordinate with the Content Project Manager for assignments and deadlines.
• Create content that upholds Angi’s brand voice and tone, grammatical and factual accuracy, readability, and expertise, authority, and trust.
• Adopt a brand voice that is insightful, useful, relevant, engaging, and ultimately more helpful than any other content online.
• Ensure all work is free of grammatical errors prior to publication.
• Record time or projects accurately, submit itemized invoices on time, and follow up on payment, as needed, directly with our Accounts Payable department.

Qualifications: 

• 2 years or more experience writing evergreen web content.
• Experience writing in home services, home improvement, construction, personal finance, and/or real estate topics preferred.
• Knowledgeable about SEO and proficient at incorporating best practices into your writing.
• Skilled in translating sometimes complicated topics and data into articles that are clear and easy to digest.
• Well-versed in calculating common home projects using square footage, linear feet, labor, and more.
• Adept at using Grammarly, Google Docs, or other editing tools.
• Familiar with project management tools such as Monday.com is a plus.
• A degree in English, Communications, Creative/Technical Writing, Journalism, or a related degree is preferred, but equivalent experience will be seriously considered.

Compensation

• This position offers per word pricing with an average per word rate of $0.20-$0.25 (commensurate with experience).

APPLY HERE

GOOD GAMER GROUP

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

MOBEE

by twochickswithasidehustle | Jul 19, 2023 | Uncategorized

Data Analyst, Payments

by Kay Tay | Jul 18, 2023 | Uncategorized

Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world.  With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $5 billion in sales from nearly 75 million customers to date.

Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy.  Learn more at www.kajabi.com.

Data Analyst, Payments 

As the Payments Data Analyst, you will play a crucial role in driving strategic payments initiatives related to Kajabi Payments. You will join a team of passionate professionals who leverage cutting-edge analytics solutions and a modern data stack (Snowflake, DBT, Looker) to analyze and predict customer behavior.  Working closely with the Payments and Risk teams, you will serve as an embedded analyst, providing insights and guidance on optimizing payments strategies. Your focus will be on understanding the impact of adoption and mitigation measures (such as blocking and queueing). Additionally, you will leverage tools like Snowflake, Datadog, and Looker to identify patterns in payments processing and gain a deep understanding of merchant and customer behavior.

In this role, you will have the opportunity to apply machine learning techniques to uncover patterns and trends in payments user behavior. You will also be responsible for designing and measuring data-driven strategies to enhance our payments processes.  Join us on this exciting journey as we unlock the power of payments analytics to drive meaningful insights and shape the future of our payment products.

The Impact you will make

• Lead cross functional analysis using advanced data modeling techniques to discover Payments insights that will guide strategic decisions for Kajabi Payments.
• Work with the Data Science team to design and measure predictive models for Payments decisioning.
• Identify, build and analyze key metrics to measure attribution and performance of Payments solutions and operation.
• Help in performing ad-hoc reporting and investigation of fraud incidents.

Attributes for Success

• 3+ years experience in an analytically driven role 
• 2+ years  of SQL
• 2+ years of background in Payments management
• An understanding of Payments analytics (e.g. funnel analytics and multi-touch attribution)
• Experience analyzing Payments data across various payment flows
• The ability to identify, analyze, and interpret trends or patterns in complex data sets
• The ability to synthesize complex data and hypotheses into a digestible format for both technical & non-technical audiences
• Experience with working with data and technologies such as Snowflake, Looker and Tableau.

Bonus if you have

• Experience working with SaaS and/or subscription-based products
• Knowledge of data science algorithms for predictions & classification problems 
• Experience working with Fraud solutions

Kajabi Team Benefits Package

• Company paid premiums for medical, dental and vision insurance for self and family
• Company sponsored HSA account
• Company 401K, 100% match up-to 6% of employee contributions 
• Equity 
• Flexible vacation policy
• Telecommuting 
• Educational Allowances
• Fitness incentives package
• Company funded mental health resources
• Wellness perks
• Casual Dress

The salary range for this US-based role is $70,987.00-94,649.000 + bonus + equity + benefits (health, welfare, retirement, and paid leave). Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries. Actual base salary may vary based upon, but not limited to, internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, education, certain degrees, training, certifications, geographic location, travel requirements, and business needs.

APPLY HERE

Accounts Payable Clerk

by Kay Tay | Jul 18, 2023 | Uncategorized

At Overstock.com, we believe that everyone should “Be You!”. Overstock is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.

Job Summary​

The AP Analyst sets up incoming suppliers and enters them in our ERP system. The analyst makes updates as necessary at the supplier level in ERP. The analyst relies on instructions and pre-established guidelines to perform the functions of the job. The clerk works under immediate supervision. Primary job functions do not typically require exercising independent judgment

Job Responsibilities

Process all assigned tasks in a timely manner. Be able to Provide excellent internal and external customer service.

Perform other duties as required and assigned by manager and upper management. Follow legal policies as directed.

Job Requirements

​Proficient in Microsoft Office applications (MS Word and MS Excel).

Must have excellent communication skills.

Willingness and ability to work in a fast-paced and rapidly changing environment.

Skills

Must be proficient in ​Microsoft Office. Good knowledge of Oracle eBusiness Suite

Education

​​This position requires a high school diploma.

Certifications.​

Pay Grade Range:

$18 – $22/ Per Hour

Who We Are:

We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:  

• 401k (6% match)
• Flexible Schedules
• Onsite Health Clinic
• Tuition Reimbursement, Leadership Development Program, & Mentorship Program
• Onsite Fitness Center
• Overstock Women’s Network (OWN)
• And More…

APPLY HERE

Editorial Assistant

by Kay Tay | Jul 18, 2023 | Uncategorized

This position can work remotely from the following states ONLY:  IL, MN, WI, NJ, NY, MD, CT, TN, TX, AZ, PA, WA AND NC

Are you an avid reader and believe in the power of books? Are you both a creative and quantitative thinker? We’re looking for a book-minded individual with an interest in editorial, growth mindset, and publishing to support our team of editors acquiring adult fiction and nonfiction! 

We are seeking an Editorial Assistant to provide editorial support by reading submissions, writing back cover copy, working with authors, executing department-wide administrative tasks, and tracking production schedules. This role also has a special focus on a cornerstone book, the Fiske Guide to Colleges, which is released annually and is the bestselling selective college guide on the market. This is an exciting, hands-on and key role where you will be working with an industry-leading acquisitions editorial team to acquire and develop tomorrow’s bestselling fiction and nonfiction books. Our ideal candidate will possess a mix of technical, creative, and analytical skills to contribute to the development of Sourcebooks’ publishing list.

This position can work remotely from the following states ONLY:  IL, MN, WI, NJ, NY, MD, CT, TN, TX, AZ, PA, WA AND NC

Editorial Assistant Job Responsibilities:

• Collaborate closely with the senior Fiske Guide editor on management of schedules, author communication, and development of materials for each new edition of the Fiske Guide to Colleges
• Assist in setting and managing editorial schedules; coordinate with content delivery; track turnover dates; follow up with acquisitions editors as needed to maintain on-time book production.
• Oversee turnover of editorial materials to content delivery; create front and backmatter, including reading group guides and author Q&As; complete manuscript turnover paperwork.
• Prepare copy for launch sheets, catalog pages, ARCs, etc.
• Assist in author communication as assigned.
• Evaluate submissions and prepare readers’ reports for agented submissions as requested by senior editorial staff.
• Run and distribute administrative reports.
• Research prepublication projects and category competitive sets for sales, positioning, price, packaging, etc.
• Use a variety of data tools to optimize book descriptive content for online search and discoverability.
• Other duties as assigned.

Minimum Required Skills/Abilities:

• Bachelor’s degree or similar experience in English, writing, communications, or related field, or 1-2 years’ experience of equivalent work in the book publishing industry.
• Proactive self-starter and team player.
• Analytical with an eye for detail.
• Highly organized and able to prioritize and manage a variety of tasks and responsibilities simultaneously and efficiently.

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, & generous paid time off.

We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. 

Sourcebooks is a fast-growing entrepreneurial company seeking impact players and difference makers. We create books that transcend categories and defy odds; with hundreds of national bestsellers and awards to show for it. We are a company of enthusiastic, book-loving employees who are dedicated to connecting books to readers in new and innovative ways. Every day, we are transforming the publishing industry with bold thinking and unprecedented results. Story by story, book by book, we have touched over 100 million lives. Join us as we strive to change 100 million more.

Sourcebooks is a thriving entrepreneurial company that brings extraordinary authors to readers in the most dynamic, data-driven ways. We create books that transcend categories and defy odds, and we have been honored with hundreds of national bestsellers and awards. We are a company of enthusiastic booklovers passionate about connecting books to readers in new and innovative ways. Story by story, book by book, we have changed more than 100 million lives. Join us as we change 100 million more.

APPLY HERE

Email Deliverability Specialist Lead

by Kay Tay | Jul 18, 2023 | Uncategorized

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users – including readers, fans, players and shoppers – engaged and up to date by delivering 12 billion messages daily. 

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more – from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore – with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you’d expect, but we don’t stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

About The Team:

Our operations team is a strategic and analytical team that drives and implements key initiatives across the company. As we expand our offerings to include Push, In-App, Email, and SMS channels for B2C companies, we are seeking our first Deliverability Specialist to spearhead our deliverability and compliance functions. This role will collaborate with our internal teams (including Engineering, Product Management, Customer Success, and Customer Support) to address deliverability issues and improve our product offerings.

What You’ll Do:

• Help implement tools and processes around email and sms deliverability and compliance
• Help to manage user authentication and authorization, abuse and fraud prevention, and compliance with OneSignal’s Terms of Service
• Manage delivery rules and bounce classifications, monitoring and deploying automated detection systems, dashboards, alerts, and manual reviews to detect patterns, activities, and content that violates messaging policy
• Monitor prohibited country signups, relay signups, and payment fraud
• Assist customers in setting up unique dedicated IP warm-up programs, monitor their IP warming progress, and manage IP pools for senders on shared IPs
• Conduct and monitor in-depth investigations, reviews, and audits into a customer’s engagement rates, spam complaint rates, bounces, list hygiene, email subject lines, and content to help customers improve their sending reputation and email metrics
• Respond to deliverability-related escalations and customer support tickets on topics including email authentication, DNS, sending reputation, deliverability, and compliance
• Work with customers, Internet Service Provider (ISP) abuse desks, email blocklists, and anti-spam technology providers to solve complex issues
• Ensure compliance with anti-spam laws, such as CAN-SPAM, CASL, and GDPR
• Take an active role in the community through writing blogs, articles, and whitepapers

What You’ll Bring:

• 12+ years of professional experience in a email deliverability, email compliance, or email consulting
• Up-to-date knowledge of current email best practices, strategies, and industry standards
• Overall expertise in email deliverability and tools that support sending
• Strong interpersonal and communication skills and experience working cross functionally

The New York and California base salary for this full time position is between $140,000 to $180,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

• Friendliness & Empathy
• Accountability & Collaboration
• Proactiveness & Urgency
• Growth Mindset & Love of Learning

APPLY HERE

ASSOC SPECIALIST, PROVIDER NETWORK ADMIN

by Kay Tay | Jul 18, 2023 | Uncategorized

Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
Knowledge/Skills/Abilities
• Receives information from outside parties for update of provider-related information in computer system(s).
• Reviews/analyzes data by applying job knowledge to ensure appropriate information has been provided.
• Maintains department quality standards for provider demographic data with affiliation and fee schedule attachment.
• Ensures accurate entries of information into health plan systems.
• Works on projects as assigned and within parameters given.
• Conducts or participates in special projects as requested..

Required Education
HS Diploma or GED
Required Experience
• Min. 1 year managed care experience
• Experience in one of the following: Claims, Provider Services, Provider Network Operations, Hospital or Physician Billing, or similar.
Required License, Certification, Association
N/A
Preferred Education
Associate’s Degree or equivalent combination of education and experience
Preferred Experience
• 2+ years managed care experience
• 1+ years in Provider Claims and/or Provider Network Administration

Pay Range:  $12.87 – $25.10 an hour *

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package.

APPLY HERE

Invoice Review Specialist

by Kay Tay | Jul 18, 2023 | Uncategorized

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as an Invoice Review Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Responsibilities

·          Review vendor invoices (e.g., attorney, property preservation, valuations, etc.) within 30 days of submittal date

·          Ensure necessary documents are present for invoice approval

·          Make approval/non-approval decisions based on investor/agency guidelines and review of previous invoices

·          Forward invoices to the Default Analytics Supervisor for review and approval 

·          Maintain clear records and reports on approved and non-approved invoices for management review

·          Research vendor requests for nonpayment of invoices through invoice management

·          Assist in the development and recording of trends of vendor exceptions to Vendor Managers

·          Miscellaneous research, filing, and mailing

·          Upload invoices to specified system for outbound service transfers and reconcile against amounts in corporate advances per regulatory requirements

·          All other duties as assigned

Qualifications

·          High School Diploma or equivalent required

·          1-3 years of experience in the legal field or default mortgage servicing required

·          Knowledge of accepted business practices in the mortgage industry and/or strong understanding of claims process required

·          LPS-MSP (Mortgage Servicing Platform) experience preferred

·          Ability to use Microsoft Office applications

·          Ability to manage time and priorities wisely

·          Ability to grasp concepts quickly, make sound decisions, and resolve issues

·          Flexibility to adapt to frequently changing processes and procedures

·          Ability to work in a high volume and time sensitive environment

·          Ability to work independently with minimal direction and effectively meet deadlines

·          Ability to collaborate with peers in a team environment to attain common goals

·          Analytical and mathematical ability sufficient to identify potential issues with loans

·          Ability to maintain strict confidentiality

About remote employment

LoanCare provides virtual training and support so employees working from home can be successful. You will never be alone on your journey as you will connect through Teams video chat, so that you remain engaged and form relationships with your leadership team and coworkers. We offer online/remote training, which is both dynamic and interactive, so you get the most out of the training opportunities. Our Training department also offers a large number of free on-demand online training courses that you can take to help you grow and expand your skills and knowledge.

As an added benefit for remote employees, we offer exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities that you can participate in from the comfort of your own home.

We provide all of the necessary equipment; all you need to provide is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (mbps) and a minimum network upload speed of 10 mbps. Remote employees will be required to sign a Telecommuting Agreement in addition to the job description.

Who We Are

LoanCare is a top national provider in mortgage loan subservicing. The Company has been servicing loans for over 30 years and are known for superior customer support and digital innovation. Over $300 billion in asset value is managed by the team. LoanCare is part of Fidelity National Financial (NYSE: FNF), a leading provider of title insurance and transaction services to the real estate and mortgage industries.

APPLY HERE

Community Escalation Specialist

by Kay Tay | Jul 18, 2023 | Uncategorized

The Global Risk Organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. As part of that, the Risk organization drives continuous improvement, with our partners across Meta, by understanding and consistently managing incidents and real-time crises to resolution. The Community Escalation Specialist role is key to protecting our users, community and the company, by ensuring adherence to Community Standards, policies, and platform integrity. The team has the opportunity to be at the forefront of taking charge of the company’s response to crises related to elections, world events, and other unknown or fringe issues that occur on our platforms. You will be responsible for managing escalations surrounding Meta’s policies and procedures related to real world harm, complex global civic and legal issues, and the dynamic landscape of free expression on the Internet. In addition to escalations management, we specialize in launch preparedness and change management, emerging trend analysis and support, and signal feedback loop and quality. We are seeking a team-oriented problem solver who can build relationships and thrives in ambiguity. You work well in high pressure situations, and quickly implement solutions, activating partners and subject matter experts as needed. You communicate clearly to various stakeholders, and provide key updates and findings as high priority escalations unfold.

Community Escalation Specialist Responsibilities

• Become an expert on enforcing Meta/Instagram Community standards, policies, and Integrity processes
• Investigate reported escalations across multiple channels on Meta/Instagram and respond to sensitive global partners’ inquiries
• Ability to identify gray areas in policies, gaps in processes, and use excellent judgment to resolve those issues
• Ensure smooth handover of open investigations between regions providing all relevant details
• Address traumatic, sensitive, and potentially offensive content
• Develop, manage, and execute projects across functional and geographic boundaries in line with strategic directions and operational needs
• Coordinate with global cross-functional teams including Public Policy, Legal, Community Operations, Integrity Products, Communications, and others to problem solve and develop solutions
• Utilize tools, systems, and data to help the team analyze trends and identify integrity gaps and systemic problems that cause escalations and provide meaningful insights back to relevant stakeholders
• Respond to escalated user/press/partner inquiries with high quality, speed, and accuracy
• Assist in driving development and implementation of scalable solutions to support our global processes
• Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
• Please note that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• BA//BS Degree or equivalent work experience in online operations, analyst, risk management, consulting, online escalations environment or alike
• 4+ years of experience in an online operations, analyst, risk management, consulting, online escalations environment or alike
• Demonstrated analytical-thinking and problem-solving experience
• Experience managing projects and coordination with a variety of global cross-functional partners
• Communication: demonstrated experience influencing across functional boundaries and/or globally
• Experience managing escalations through process to resolution
• Conflict management and negotiation experience

Preferred Qualifications

• Experience working with NGOs and/or government entities
• Experience in investigations, internet safety or equivalent environment
• Experience using tools like SQL and Excel to drive analytics and reporting
• Understanding of Facebook Community Standards and policies

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$93,000/year to $133,000/year + bonus + equity + benefits

APPLY HERE

Senior Foreclosure Specialist

by Kay Tay | Jul 18, 2023 | Uncategorized

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Senior Foreclosure Specialist plays an important role in the organization by performing a number of activities related to the company’s Foreclosure functions.  The role is primarily responsible, under intermittent to minimal supervision, for processing foreclosures of properties when buyers go into default related to their area(s) of specialization (VA, conventional/FHA, Fannie Mae or Freddie Mac). The Senior Foreclosure Specialist monitors. The Senior Foreclosure Specialist is also responsible for handling all after-sale tasks according to investor guidelines, including preparing/reviewing documents/deeds for execution, monitoring eviction and property preservation/conveyance processes, preparing and submitting title documents, claim packages and contracts. The role is also responsible for updating the internal system to ensure a record of steps, deadlines, and notices are documented. 

Essential Functions

• Provide copy of default notice to investor and mortgage insurance carrier.
• Monitor file in accordance with required notification periods.
• Prepare documents and deeds to be executed.
• Monitor and process HUD Claim Without Conveyance of Title, 2^nd Chance, and Real Estate Own (REO) portfolios.
• Provide updated values to vendors and obtain required approvals to place home for sale.
• Report sale information to investor and mortgage insurance carrier and verify insurance is assigned or cancelled.
• Perform internet research to identify utilities and HOAs; make payments and transfer accounts.
• Review and approve invoices; request checks for payment to reimburse foreclosure fees and costs.
• Prepare/Review documents and deeds to be executed and electronically file documents.
• Provide copies of documents and correspondence when requested.
• Refer eviction files to attorneys and monitor occupied properties after sale until eviction is completed and/or property becomes vacant.
• Ensure eviction–related legal action is initiated and reported in accordance with investor guidelines.
• Prepare conveyance and title packages and submit to Quality Control for review, approval, and submission to FHA for payment.
• Submit curtailment requests to property preservation companies, if it is determined they were responsible for any property preservation delays.
• Review, monitor, and adjust escrow accounts.
• Gather receipts for property preservation, foreclosure fee costs, escrow advances and refunds to prepare claim packages within required timeframes for submission to Quality Control for review and approval.
• Ensure all claims and supporting documents are uploaded into document retention system.
• Process insurance refunds and submit for deposit.
• Prepare supplemental claims for items not included in original claim; obtain reimbursement of estimated insurance refund as needed.
• Prepare loan level reconciliations and follow-up on all files until loan is finalized.
• Ensure all loans are liquidated to reflect a zero-principal balance within 24 hours of receipt of finalized claim proceeds.
• Inform supervisor of reconveyances, conveyance condition issues, and title issues.
• Review and respond to HUD Demand Letters, Non-Compliance and other Notifications; remit funds to FHA.
• Update data in internal systems with status; enter notes in system related to servicing, actions taken, delays, follow-up actions, and phone conversations. Enter completion dates in system, and obtain approval to modify scheduled dates when delays occur that impact timelines.
• Use expertise to resolve issues escalated by junior-level teammates.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required, some college preferred, as well as four or more years total work experience in positions with responsibility for processing mortgage foreclosures, associated documents and timelines, with at least one year experience with FHA foreclosures.
• Prior experience as a Foreclosure Specialist preferred.
• Highly organized and detail oriented; ability to work in a fast-paced, deadline-driven environment required.
• Intermediate math skills.
• Highly proficient with data entry, Microsoft Word, Excel and Outlook.
• Prior experience using the internet to perform basic searches to obtain information.
• 10-key by touch preferred.
• Prior experience using document retention software; Blitzdoc preferred.

Supervision

• Intermittent to minimal supervision, depending on experience
• Moderate to high independent judgment required; apply sound judgment in execution of core job responsibilities
• Interact with mortgagors, attorneys, title companies and other vendors
• Travel:  0%

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $22.07/hr to $29.18/hr

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

APPLY HERE

Online Data Analyst – United States of America

by twochickswithasidehustle | Jul 18, 2023 | Uncategorized

Member Service Research Associate

by Kay Tay | Jul 18, 2023 | Uncategorized

Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company.  Join our award winning team!

2023 Awards:

· National Customer Service Association All–Stars Award: Service Organization of the Year.

· Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner

Summary of Role

Our Healthcare Member Service Research Associates access a variety of tools to find healthcare providers and health plan options for members. They play an important role in providing information to nurses regarding providers, eldercare, nursing homes and other requested information. If you are someone who thrives in making a difference by helping others, have customer service experience, and are committed to making a contribution while growing your career in the health benefits administration field this is the job for you.  We have training classes starting soon to help you build the successful career that you want – apply today.

Your Success

Health Advocate offers all work equipment and a comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members.

Invested in You

At Health Advocate, you’ll have the ability to pursue your ambitions and grow your career. We’ve got you covered with a total rewards package that includes Robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs.

Pay rate: $15-16 per hour

Hours/Shift

This position is full-time (40 hours/week) Monday – Friday. It may be necessary, given the business need, to work occasional overtime.

Job Summary

• Research various sources of data to meet member needs. (websites, health plan sites, internal reference material and custom tools)
• Document all issues thoroughly maintaining department files or appropriate system
• Establish and maintain a professional relationship with internal/external customers, team members and department contacts
• Utilize organizational skills to maintain timely and accurate research results.

Minimum Requirements

• High School Diploma or G.E.D.

• Associates degree from an accredited college or university with major course work in business administration, liberal arts, healthcare management, or a related field preferred
• One year of customer service  experience preferred

Company Overview

Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.

APPLY HERE

Cash Posting Representative II

by twochickswithasidehustle | Jul 18, 2023 | Uncategorized

Proposal Writer/Editor

by Kay Tay | Jul 18, 2023 | Uncategorized

Job Description

Overview

Responsible for developing detailed proposal writing and presentations responsive to Government Request for Proposals (RFPs) and for providing proposal volume oversight under the guidance and direction of the Proposal Manager. The Proposal Writer/Editor is capable of producing an entire proposal section or volumes with minimal assistance from other writers.

The Proposal Writer/Editor provides copy editing and proof-reading skills. The Proposal Writer/Editor develops content for Past Performance and Management volumes (to include resume requirements).
Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Reviews and analyzes RFPs; develops complete management and/or technical volume responses; outlines and organizes the proposal approach for delivering a winning response.
• Writes complete management proposals coordinating as necessary with business units, operational program personnel and other departments.
• Makes recommendation on how to best respond to the RFP to meet or exceed the customer’s requirements, within company guidelines and the competitive environment.
• Reviews and analyzes management sections received from operating units and develops standardized sections for all RFPs.
• Develops themes, discriminators and key success factors based on the Capture Plan.
• Develops proposal features, benefits, graphics, and proof points.
• Manages and integrates writer work products, ensuring proposal compliance and uniformity.
• Interviews program managers and technical experts and develops proposal narratives.
• Resolves issues between originating authors or team members using a collaborative approach.
• Writes, edits, and rewrites management sections (such as Quality, Recruiting, Safety, etc.).
• Monitors and ensures on-time delivery of information from business units and other departments.
• Directs development of appropriate graphics such as illustrations, charts and tables.
• Related Tasks:
  • Takes daily direction and guidance from Proposal Managers on assigned bids.
  • Submits copy to Proposal Manager on a regular basis and makes edits as required to respond to RFP requirements.
  • Oversee the preparation, review cycle, editing, and maintenance of technical documentation, within the technical writing function.
  • Create and enhance the standard and architecture documentation.
  • Develop document outlines and drafts to meet customer and contract specifications.
  • Collect and organize input material for documentation.
  • Check technical content ensuring compliance with customer requirements.
  • Establish, coordinate, and maintain documentation schedules.
  • Coordinate proposal support for technical documentation input and review.
  • Ensure approved changes are incorporated into the final document and track changes.
  • Ensure all documentation is complete and in proper format prior to delivery to the customer.
  • Establish and maintain policies for documentation preparation, review, and maintenance.
  • Review and analyze document changes.
  • Provide project planning support to assigned managers.
  • Handle technical documentation deliverables to include preparation, review cycle, editing, and maintenance within the technical writing function.
  • Performs other duties as required.

Qualifications

Education

• Bachelor’s degree

Experience

• Minimum five years’ experience in a writing, editing or technical area.
• Minimum four years of experience in proposal development, marketing or a related field
• Exposure to management or delivery of one or more of the following technical areas a plus:
• Military, Department of Defense, or Other Government Agency Experience
• Proposal experience
• Technical writing experience
• Experienced in developing compliant and compelling proposals.
• Experience as Technical Editor, Copy Editor, Proof Reading
• Exposure to management or delivery of one or more of the following technical areas a plus:
  • 5 or more years’ experience working with Military, Department of Defense, or Other Government Agencies
  • 5 of more years’ experience as a Proposal professional
  • 5 of more years’ experience as a Technical writer
  • 5 of more years’ experience as Technical Editor, Copy Editor, and/or Proof Reading

Other Requirements

• Ability to obtain and maintain a DoD Secret security clearance
• Applicant may be asked to provide non-proprietary writing samples or perform a writing exercise for evaluation.
• Ability to use English grammar.

Skills

• Comprehensive knowledge of the Federal Government’s business development process.
• Superior writing skills and proficiency in MS Office programs.
• Experience formatting very large Microsoft Word documents using style sheets.
• Strong interpersonal, communication, and organizational skills.
• Flexibility and capability to work multiple projects with tight deadlines.
• Experienced in developing compliant and compelling proposals.

Additional Information:

• At V2X we strive to be market competitive in our total reward offerings.
• The successful candidate’s starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions.
• The following salary range is intended to display the value of the company’s base pay compensation and may be modified at the discretion of the company.
  • USD $ 90,000- $115,000
• Provided salary range minimum and maximum values correspond to variances between regional/geographic locations across the United States.
• Please speak with a recruiter for additional information.
• Benefits include the following:
• Healthcare coverage
• Retirement plan
• Life insurance, AD&D, and disability benefits
• Wellness programs
• Paid time off, including holidays
• Learning and Development resources
• Employee assistance resources
• Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.

APPLY HERE

Associate Editor

by Kay Tay | Jul 18, 2023 | Uncategorized

We are looking for an associate editor to join the content team at OhmConnect as we build out our blog to become the go-to source for home energy and electrification tips and recommendations. In this role, you will take a lead role in supporting the creation and publication of new content across our various channels, including our blog, social media, website, and video platforms.

We are looking for someone who has experience working within a CMS, writing and editing blog posts, interviewing experts, and fact-checking and copyediting submissions.

Who we are

OhmConnect was founded to help bring 100% clean energy to everyone. We are solving massive inefficiencies in energy markets, changing how people use and view energy, and connecting smart homes with the smart grid. We build products that connect deeply with consumers and invite them to take action to positively impact the planet, their communities, and their wallets.

We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

What you will do

• Plan and assign articles to freelancers
• Edit submissions and load articles into the CMS
• Collaborate with content team on illustrations and photography
• Add affiliate links to new and existing posts where needed
• Write outlines, articles, and other copy as assigned

Requirements

• 5+ years of experience in journalism, content marketing, or a related field
• Experience with assigning and editing content, updating blog posts, sourcing images, interviewing experts, copyediting, affiliate linking, and SEO
• Strong writing and editing skills, with an ability to create compelling, original content that engages and inspires audiences
• Excellent communication and collaboration skills, with an ability to work with freelance content creators across time zones
• Passion for sustainability and environmental issues

Nice to have

• Bachelor’s degree in journalism, marketing, communications, or a related field
• Experience with photography and video production

If you are passionate about sustainability, have experience in digital publishing at scale, and are excited about the opportunity to create content around saving energy and home improvement, we would love to hear from you!

Benefits

What you’ll get

• A competitive salary based on experience.
• Fully remote work environment with home office set-up allowance.
• Real and lived work-life balance – Company perks include unlimited vacation (which our C-level team actively encourages everyone to take!), parental leave, and a corporate values of working sustainably and putting families first.
• Competitive benefits package that includes full suite of wellness benefits and stock options.
• Opportunity to work with amazing people who are passionate about halting climate change, thriving in a fully-remote work environment, and learning and growing every day.
• Base salary: $50k-$70k

APPLY HERE

Content Education Editor

by Kay Tay | Jul 18, 2023 | Uncategorized

How will this role have an impact?

This role will report to our Senior Manager – Onboarding & Education.

As a member of Signify Health’s Education team, you will help freelance writers and editors to create materials that demonstrate evidence-based instructional practices for advanced practicing providers. While planning, creating, and implementing high-quality training materials to communicate complex, technical information to our provider network, to help improve the success of Signify Health products. The ideal candidate is detail-oriented and a self-starter, who can blend creativity and strategic thinking with a relentless focus on outcomes to ensure all training adheres to Signify Health’s marketing guidelines and the latest trends.

What will you do?

• Analytical with solid editing/writing skills to draw evidence-based educational concepts from research and simplify them into easy-to-digest material, while adhering and interpreting Signify Health brand standard practices.
• Strong collaborative approach with the ability to embrace solid rapport and partnerships with stakeholders, and adhere to executed deadlines.
• Meticulously review the training in the LMS to improve and enhance the learning experience and outcomes for our provider network.
  • Edit new and adapt existing content/courses for an online and blended environment.
  • Analyze training materials to maintain continuity of style and manage existing and potential content.
  • Create a system to audit internal content
• Be a subject matter expert regarding marketing guidelines while keeping up with the latest marketing trends.
  • Identify and implement urgent and long-range educational materials
• Perform other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements
• Demonstrated knowledge of ADDIE methodology, Common Core standards, and best practices for creating standards-aligned content.

We are looking for someone with:

• Bachelor Degree (Journalism, Education, Clinical Education or Instructional Design) or equivalent work experience strongly preferred
• 5+ years of proven experience working in a marketing background, technical writing position, or similar role
• Ability to translate highly technical information into easily understandable information for our provider network
• Expert project management skills specifically with technical and creative projects; knowledge of agile methodology and framework is a plus
• Proven work experience in digital learning courses and content development
• Strong interpersonal and communication skills to interact effectively with diverse groups of internal and external groups in a fast-paced environment
• Critical thinker and problem-solving skills
• Excellent written and verbal communication skills; strong presenter and visual storyteller
• Highly attentive, analytical, and detail-oriented
• Ability to act with autonomy and independence while fulfilling priorities and meeting critical deadlines
• Experience with Google Suites, Adobe Products, ClickUp, WalkMe, SalesForce, Canva, CornerStone, Articulate 360 Storyline is a plus

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. 

APPLY HERE

NOW Conference: Online Presenter [Remote, Contract]

by twochickswithasidehustle | Jul 18, 2023 | Uncategorized

Social Response Specialist, Cash App

by twochickswithasidehustle | Jul 18, 2023 | Uncategorized

Outreach Coordinator

by twochickswithasidehustle | Jul 18, 2023 | Uncategorized

Part Time Remote Customer Service Chat

by Kay Tay | Jul 17, 2023 | Uncategorized

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

• Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
• Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
• Exceed customer satisfaction, efficiency metrics and issue resolution targets
• Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
• Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
• Demonstrate negotiation and conflict management skills and maintain professional composure
• Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Resourcefulness & ability to independently problem solve
• Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
• Excellent relationship building skills with a passion for helping others
• Strong organization and multi-tasking skills
• A successful track record working in a high-volume environment
• Regular and reliable attendance
• Equivalent customer-facing work experience. 
• Excellent written and verbal communication skills
• Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

• Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
• Quarterly Performance Bonuses
• Referral Bonus ($500 per eligible referral)
  

Benefits:

• 401(k) with company match up to 4%
• Paid Time Off  (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• Be able to work at least 1 weekend day, for a total of 20 hours per week
• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
• Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

APPLY HERE

Remote Chat Specialist (GA, SD, NC)

by Kay Tay | Jul 17, 2023 | Uncategorized

Actively seeking skilled candidates who reside in GA, SD, NC

We are seeking a Remote Chat Consultant to work from home.  Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email acting as a liaison to the Processing Department team.  Our fully paid training program is conducted via webinar for approximately four to six weeks.

 JOB DESCRIPTION

• Handles incoming Sales and Customer Service related chats ranging from potential sales opportunities to assisting customers with order changes, status updates and cancellations while focusing on solving any customer problem on the first attempt.
• Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
• Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
• Suggests products to the customer while probing for additional information.
• Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
• Prevents customer returns and ensures customer retention by reasonable negotiations.  Provides solutions that are beneficial to the company and attractive to the customer.
• Contacts customer via phone when possible to resolve customer inquiries and issues in a timely manner.
• Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
• Partners with Management on escalated customer and product issues.  Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
• Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email.  Responds and replies to every customer email upon receipt.
• Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
• Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
• Performs other duties as assigned.

 JOB REQUIREMENTS

• Minimum of 1 year of customer service, administrative or retail background. Call center experience a plus.
• Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
• Computer literate. Able to navigate through programs and windows.
• Excellent typing and data entry skills.
• Able to multi-task – i.e. talk on the phone and type notes at the same time.
• Effective problem solver.
• Must be available to work Saturdays and Sundays.  Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

APPLY HERE

Marketing Copywriter

by Kay Tay | Jul 17, 2023 | Uncategorized

CollegeVine is the world’s largest network connecting high school students, colleges, and counselors for the sole purpose of helping students get into the right college for their goals. It’s like LinkedIn for high school students, and we’re looking for an experienced Marketing Writer to produce clear, persuasive content—consistent with CollegeVine’s warm, friendly, and down-to-earth brand voice—for sales & marketing emails, blog posts, social media content, web & landing pages, sales material, press releases, event collateral, presentations, and other written assets. This role will focus primarily on B2B content but may assist with consumer-facing content as well.

Here’s what’s so great about this job:

Writing is the most common way we interact with students, colleges, counselors, investors, partners, and future employees, so we need to be really good at it. Today, a bunch of us all take turns writing content, but we really need a great writer to make sure we’re consistent across all of our platforms, and that our brand personality is coming through in every piece of content we produce. There are a lot of companies in this space who come across a bit…shall we say, stodgy, and we want to make sure we don’t sound like them. College is already complicated enough, and we want to be a warm and friendly voice guiding people through the process.

So, this person will make sure our writing reflects those values, and helps create some guidelines, tools, and systems to help others in our company write the same way. Pretty cool, right?

Oh, and we’re a remote company with amazing teammates all across the country who work here for one reason: to make it easier for students to find and get accepted by the best college for their life goals. And of course we offer full benefits including health, dental, and vision coverage, 401k, flex time, remote office stipends and more. 

Here’s what you’d get to work on:

• Write on-brand content for our email, blog posts, social media content, web & landing pages, sales material, press releases, event collateral, sales presentations, and other written assets
• Document our brand & voice guidelines to make sure we’re consistent across all of our channels
• Implement a system & process for submission of writing requests, including SLAs
• Train our company on the importance of adhering to writing guidelines, and how to do it
• Build a library of AI/ChatGPT prompts to help CollegeVine employees produce on-brand content

Here are the qualifications we’re looking for:

• 3-5 years experience as a marketing copywriter
• Experience creating written marketing assets such as landing pages, ad posts & email templates
• Someone who HATES jargon and loves simplifying and clarifying
• Experience managing a set of brand voice guidelines
• An ROI-focused and data-driven mindset when determining what copy works best
• Understanding of higher ed a plus

Here’s how to apply:

Since this is a writing job, we’d like to see how you write. Crazy huh? In addition to your resume and portfolio link, please include a cover letter explaining why you’d be a great fit for this job. We’ll leave it up to you to decide how long or detailed it should be—whatever you think will result in you moving forward in the process.

APPLY HERE

Data Entry Clerk – National Group Sales

by Kay Tay | Jul 17, 2023 | Uncategorized

Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Colorado Applicants Only: The pay rate for this position is $18.00 per hour.

New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.

Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
 

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

APPLY HERE

Proposal Specialist I

by Kay Tay | Jul 17, 2023 | Uncategorized

At ACT Your Work Makes a Difference

Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose. 

ACT team members are part of an organization dedicated to a mission that has never been more important:  Helping people achieve education and workplace success.  Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. 

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive.  To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more.  You can find a comprehensive list of our benefits here.

You will be joining a well-established ACT business unit  of individuals with many talents in proposal development, management and writing.  You will be part of a hard-working and supportive team.

Work location:  This is a remote position.

The Proposal Specialist I is responsible for assisting with the proposal development process for large district and state bids. This includes identifying relevant text, drafting, formatting and editing text, completing proposal forms, and entering the proposal into the procurement sites and/or printing and shipping the proposal. The Proposal Specialist I may also lead smaller proposals, support the distribution and tracking of RFP opportunities, and work with other Proposal Management team members to update and maintain the proposal content library and proposal database. Previous proposal experience is not required for the Proposal Specialist I position.

The finalist will be hired at the salary and level commensurate with their qualifications.  For this position, we anticipate offering an annual salary in the range of $41,250 – $55,000.  ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity.  This position is not incentive eligible.

What you will be working on:

• Support bids by creating and populating response templates, formatting and editing text, completing forms, and drafting some sections of the response as needed, such as cover letters and corporate capabilities.
• For assigned bids, analyze requirements and develop a proposal plan and schedule, lead the cross-functional proposal team through the proposal process, facilitating meetings, making writing and costing assignments, monitoring progress, and compiling, reviewing, editing, compiling and submitting the final proposal.
• Participate in the development of proposal strategy and work with the sales team to ensure win themes and other desired technical content is incorporated into the proposals
• Support the distribution and tracking of RFP opportunities and procurement registrations.
• Work with other Proposal Management team members to update and maintain the proposal content library and proposal database.
• Support on-going process improvement for the Proposal Management team, including creation and/or review of work instructions, standard operating procedures, and other documentation.

This could be the job for you if you have (minimum requirements):

• A minimum of one year of writing, graphic design, and/or project management
• Solid knowledge of Microsoft Office suite including Word and Excel
• Experience with Adobe
• Ability to successfully manage and prioritize competing tasks and deadlines with a focus on quality and timely delivery
• Ability to successfully operate in a fast-paced environment, adapt quickly to change and navigate ambiguity
• Exceptional editorial and document management skills, including adhering to style, grammar, usage, and branding required
• Ability to independently organize, write, and edit proposals
• Ability to work with and interact with team members at all levels, including leadership
• Ability to work extended hours when required to meet tight deadlines
• Uses self-starter approach, ability to multi-task, proactively anticipates and acts on information and details needed, completes tasks with little to no direction
• Ability to communicate effectively across all levels in the organization; including copy editing/proofing and meeting facilitation
• Collaborate and work effectively with individuals inside and outside the organization
• Bachelor’s degree in Business, English, communications, Marketing, or a related area or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

It’s a plus if you have:

• Assessment industry experience
• Shipley proposal training
• Change management and customer relationship building skills
• Experience designing brand graphics or visuals
• Experience using SharePoint, Salesforce, or Visio

About ACT

When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it.  By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions. 

More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.

We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.

APPLY HERE

Customer Experience Associate – Chat

by Kay Tay | Jul 17, 2023 | Uncategorized

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Our Customer Support Team loves helping entrepreneurs achieve their dreams. We work directly with our brand and retailer partners to manage everyday experiences, and ultimately, help make their businesses successful! As a chat-focused customer experience associate, you will provide real-time chat support to our highest value brand and retailers. 

What you’ll do 

• Support brand and retailers via chat support. The hours for this role are 9am – 6pm PST Monday-Friday. 
• Make it your mission to foster exceptional customer experiences across the marketplace
• Serve as the front line, go-to resource for customer questions and platform issues
• Support our brand partners with seamless order processing and catalog management
• Support our retailer partners with order status updates, managing their account, and invoices
• Stay on top of internal policies and Faire product offerings in a rapidly changing environment
• Take ownership to resolve challenging customer issues, and escalate when necessary
• Understand business metrics to measure your personal and team contribution to Faire’s mission

Qualifications

• Bachelor’s degree or equivalent years of experience
• 1-3 years of Customer Service, Sales, or related experience
• Able to work 9am – 6pm PST, Monday to Friday and flexible to adjust working hours as business needs require
• Flexible schedule to accommodate business needs during peak season

Salary Range

California / New York: the pay range for this role is $48,000 – 66,000 per year. 

Colorado / Washington / New Jersey: the pay range for this role is $43,000 – $59,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire’s flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they work–whether that’s mainly in the office, remotely, or a mix of both. 

Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie – not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. 

APPLY HERE

Billing and A/Specialist

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Claims Representative – Remote

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Senior Social Media Manager

by Kay Tay | Jul 17, 2023 | Uncategorized

At Shipt, we are transforming the shopping experience and giving time back to consumers. Shipt Shoppers handpick everything from fresh groceries to household essentials, then deliver them to your door in as little as one hour.

Shipt’s Senior Social Media Manager will lead all social media efforts including best-in-class content, relationship building with members and shoppers, social listening and real-time response. You will work closely with internal stakeholders and external agencies and will manage a team of social media experts.

What You’ll Do

• Social Media Strategy. Develop and execute holistic social strategy for Shipt across all channels including Facebook, Instagram, TikTok, Pinterest, Twitter, Linkedin and emerging channels.
• Develop Breakthrough Content. Work with cross-functional partners to deliver compelling, engaging organic social media content to drive brand equity and promote key moments. Oversee all efforts for jumping on real-time moments. 
• Paid Social Media. Partner with both internal and external media teams to consult on content developed for paid media and to lead an opportunistic paid-social approach for amplifying organic content. 
• Build Community. Lead the community management strategy and execution to increase brand engagement with both shoppers and members.
• Lead Social Listening. Develop social listening approach to keep pulse on brand sentiment and conversation themes and to extract insights to inform content, tone, and brand strategy.
• Own Analytics and Optimization. Own all analytics and reporting across every channel; analyze results to assess and optimize performance, identify trends, and outline key learnings and recommendations.
• Tools and Technology. Ensure the team is leveraging the best tools and technology to drive the strategy and enable analytics, community management, listening, and optimization. 
• Team Management and Leadership. Lead a high-performance team of multiple direct reports. Build a strong culture for the team, and drive individual and team development. Create and maintain an inclusive work environment.
• Social Evangelist. Be a social evangelist in the business, helping influence the adoption of, and enthusiasm for, social media across the organization while keeping in mind emerging technologies and trends

Minimum Requirements

• 5-8 years experience managing social media for brand(s)
• History of developing social strategy and driving results across all facets of social media management, including social listening, community management, content strategy, and analytics.
• Strong creative intuition and ability to lead creative teams to breakthrough ideas.
• Balance of strong strategic thinking and flawless execution, with impeccable attention to detail.
• Bias toward innovation and experimentation.
• Excellent communication/presentation skills; ability to inform, influence and negotiate across functions and with all organization levels. Ability to story tell well via PowerPoint.
• Experience with influencer relationships across platforms with a point of view on best practices.
• Technologically savvy with an in-depth knowledge of social analytics and content creation tools
• Experience building and leading an award-winning team.

Employees (and eligible family members) are covered by medical, dental, and vision. Employees are able to enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, 10 paid holidays throughout the calendar year and 56 hours of paid sick leave (accrued at a rate of 1 hour for every 25 hours worked). Other compensation includes eligibility for an annual bonus and the potential for restricted stock units.

Colorado Pay Minimum: $69,937
NYC, WA, and CA Pay Range: $83,842-$167,684

APPLY HERE

Proofreader Labeling

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Senior Writer

by Kay Tay | Jul 17, 2023 | Uncategorized

At ACT, Your Work Makes a Difference

Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose. 

ACT team members are part of an organization dedicated to a mission that has never been more important:  Helping people achieve education and workplace success.  Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. 

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive.  To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more.  You can find a comprehensive list of our benefits here.

We are seeking a Senior Writer to help us fulfill that mission. 

Location:  REMOTE

The Senior Writer facilitates the development of cross-product content and content-implementation strategies, working extensively with product leadership, product implementation managers, and operations delivery teams to develop plans for improving and implementing operational content in administration manuals, web pages, emails, and training resources. While writing capability is a significant component, this role requires a deep understanding of the similarities and differences of all ACT products in order to plan and roll out content that meets ACT’s complex product and audience needs, using appropriate communication platforms.

The finalist will be hired at the salary and level commensurate with their qualifications.  For this position, we anticipate offering an annual salary in the range of $70,000 – $85,000.   ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity.   This position is not incentive eligible.

What you will be working on:

• Takes lead in organizing and developing content for customers implementing one or more ACT products.
• Manages migration efforts into the component content management system and ensures content is distributed to various communication channels as appropriate.
• Leads the development of all cross-product content by representing the department in project discussions in order to plan for and develop content.
• Serves as point of contact for, consults with, and guides planning and decision making on deliverables, including complex, new and/or cross-product initiatives.
• Translates high-level product requirements, communications schedules, and frameworks into detailed, executable content plans.
• Develops, manages, and prioritizes deliverables during content production, and engages key stakeholders in planning for enhancements to content during optimization phases, including:
  • determining impact of deliverables
  • making recommendations on platform(s) to use
  • working with stakeholders to ensure awareness and/or buy-in as needed
  • creating documents that meet accessibility requirements for structure (tagging) and alternative text
• Keeps the team informed of the progress on cross-product content development.

 This could be the job for you if you have (minimum requirements):

• Five years of progressively responsible professional writing experience that includes experience creating, writing and coordinating technical communications and large volumes of complext content
• Experience in a consultative role or as a team lead
• Excellent interpersonal skills and ability to communicate and work collaboratively within teams and across the organization
• Excellent writing and editing skills
• Strong working knowledge of graphic design and visual presentation
• Excellent organization and prioritization skills to allow for the handling of multiple projects simultaneously
• Ability to turn around high volume of work with focus on quality
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, SharePoint, and Salesforce
• Ability to work in a range of formats, including Word, Excel, PowerPoint, Acrobat Pro, and HTML
• Customer-centric focus
• Skills and knowledge required for success in this position attained through experience, education (Bachelor’s degree in English, Communications, Journalism, or a related area of study) or a combination of both

It’s a plus if you have:

• Experience serving customers in the education industry
• Experience using Adobe reviewing tools
• Knowledge of web and pdf accessibility tools
• Knowledge of the requirements and skills in accessibility testing and remediation strategy
• Training in Information Mapping, DITA, and/or other topic-based authoring processes 

About ACT

When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it.  By leveraging our expertise and authority in assessment and research, we will again disrupt the industry—helping more people learn, better measure their progress, and improve their navigation through life’s transitions. 

More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We’re doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we’re all in this together.

We know transformation does not come without challenge. That’s why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.

APPLY HERE

Data Specialist

by Kay Tay | Jul 17, 2023 | Uncategorized

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job

The Data Specialist will be responsible for collecting, analyzing and maintaining regulatory approval data and documents for products across the organization as directed. The Data Specialist will support data conversions for migration into data control software, contribute to data governance initiatives and participate in the definition and mapping of regulatory business processes to control and maintain approval data and documents.

Primary Responsibilities

• Review various regulatory filings, products, labels, IFUs and information systems to identify and collect the relevant approval data and documents required for the launch of data uploads for the MDR and Global Regulatory Information Management System (RIMS). 
• Assist with research activities to obtain missing, partial or conflicting historical data or documents.
• Read and use information from existing regulatory documents and information systems to identify and list the SKU(s) covered by a single regulatory approval.
• Analyze data across multiple information systems, identify discrepancies and coordinate with regulatory leads for the impacted product line or region to resolve any data discrepancies.
• Interface with multiple departments including Information Management Systems, Corporate and Regional Regulatory representatives, Quality, Engineering, Product Development, etc.
• Coordinate with various departments to approve and lock data after it has been verified.
• Track progress of data collection and verification as assigned.
• Enter data into established repository by inputting alphabetic and numeric information utilizing training provided. 
• Maintain and update regulatory data and documents throughout their lifecycle and as product changes are implemented.
• Assist with documenting processes and procedures for the collection, verification, control, and maintenance of approval data and documents. 
• Follow best practices for data collection, data storage and database management.

Additional Responsibilities

• Participate in project team meetings and be accountable for assigned tasks.
• Contribute to the clients regulatory department effort and other regulatory information needs as required. 

Qualifications

• 1-2 years relevant experience in data governance, management or analysis. 
• Familiar with enterprise software management tools such as Oracle and Agile PLM preferred.
• Must be detail-oriented, proactive, adaptable and a fast learner.
• Must be able to work both in an office setting and remotely.
• Excellent organizational, teamwork, and collaboration skills.
• Demonstrated ability to acknowledge issues or problems and work quickly to identify solutions.
• Basic to intermediate skill in data analysis using Microsoft Excel or similar software.
• Basic skill with common software applications including Microsoft Word, Outlook, PowerPoint, Visio and Adobe Acrobat.

Education & Certifications

•  Bachelor’s Degree preferred.

Compensation

Salary/Hourly Rate Range (W2): USD 30.00 – 40.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part time employees, who are at least 21 years of age, are eligible to participate in USDM’s 401k plan. Full and part-time employees may be eligible for paid time off.

All employees are eligible for USDM’s rewards and recognition program.

APPLY HERE

Data Entry Clerk – National Group Sales

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Writer / Editor

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Article Reviewer (Contract)

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Wedding Host

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Data Entry Specialist (Medical)

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Senior Chat Sales Representative

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Crash Data Processor

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

CHAT WORK FROM HOME JOBS HIRING NOW!!!

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

1.  Digital Live Chat Agent 
2. Coordinator of National Online Emotional Support (Remote-CHAT)
3. Sales Advisor – Digital – Remote Optional
4. F301 Non Voice Customer Service Representative for a Skincare/Aesthetics Brand
5. Part Time Remote Customer Service Chat

Claims Audit Specialist_Quality Assurance

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Copywriter (Contract)

by Kay Tay | Jul 14, 2023 | Uncategorized

Greenlight is a fintech company that makes a debit card for kids and companion apps for the family. We proudly serve more than 6 million parents and kids, with in-app tools for sending money, setting savings goals, monitoring balances, managing chores, automating allowance, and investing.

But that’s not all that we do. Here at Greenlight, we are on a mission to support parents and help every kid grow up to be financially healthy and happy. It’s no small task, but it’s the reason we leap out of bed every morning to come to work. Because creating a better, brighter future for kids depends on it.

Greenlight is looking for an organized, strategic, and collaborative copywriter to join our marketing team. This copywriter will be focused on content for social media (Instagram, Facebook, TikTok, Twitter, and LinkedIn), creating short-form copy for events and postcards/mailers, crafting compelling copy for emails based on CRM best practices, and more.

The best candidate has a knack for quippy, clear, ownable copy, proactively collaborates across different teams, masters channel best practices, self-manages several priorities while remaining organized, and consistently over-delivers strategic and creative work. This person is a stand-out communicator who believes no work is above or below them and thrives in a fast-paced, ever-changing environment.

What you will be doing:

• Quickly learn and master our tone of voice and style guide and flex that tone across our social media, email, B2B, and employer branding copy.
• Craft captions for all our social media channels, pitch ideas for social posts, write for special events, review and craft copy for direct mailers, and more.
• Proactively collaborate with marketing designers to deliver cohesive work — and present that work to stakeholders with confidence and backing behind your creative choices. 
• Always proofread your work and deliver work on time, with time management help from our project managers.  

What you should bring:

• 4-6 years of experience writingImpeccable copywriting skills 
• Organized, self-aware, collaborative, team player
• Bonus points for an interest in or experience with finance or tech space.

Who you are:

• An impeccable writer who writes short, concise, creative copy to speak to young people and their parents. 
• Creative and strategic. You love telling stories, and you know how to tell those stories in the Greenlight tone, in a succinct and never-been-done-before manner.
• Able to handle multiple projects under tight deadlines.
• Organized, accountable, collaborative and detail-oriented
• .A team player. No work is above or below you. 

Now, it takes a special kind of person to join a never-been-done-before mission like ours. We need people who love working with each other because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a generation of financially smart kids, apply to join our team today.

APPLY HERE

Digital Content Specialist – Portal & eCommerce

by Kay Tay | Jul 14, 2023 | Uncategorized

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.

In this position… 

The Digital Content Specialist is a member of Ford Pro’s Digital & UX group within the Marketing team.

This position supports Ford Pro’s authenticated systems and website, along with legacy commercial sites and is the business point of contact for day to day site content management and authoring, as it relates to internal & dealer-facing tools. Core responsibilities include project management and site maintenance, lead prioritization efforts for all strategic enhancements and site updates driven by stakeholders, and ownership of tools available in a consolidated dealer portal.

This role will partner closely with product owners, technology teams, and other marketing functions for various offerings including, but not limited to, Vehicles, Intelligence, Charging, Finance and Service. 

RESPONSIBILITIES

What you’ll do…

• Manage and maintain FordPro.com and legacy sites content and experience specific to eCommerce implementations
• Manage and maintain tools and content designated for special authenticated portion of FordPro.com as Dealer Portal and internal tools
• Serve the vertical partners as the key point of contact for update requests and prioritization of business needs into web presence
• Verifying and closing all jira production tickets by working with and managing Authoring team
• Appropriate Site & functional testing/validation (both launch and regular releases) to aid in identifying errors or defects not covered by the Perficient test team responsibilities (ie. copy accuracy, functional process and data accuracy)
• Ongoing competitive assessment and benchmarking of digital best practices
• Support MYCO process in partnership with product marketing/brand managers, and partner with Retail/Enterprise team to ensure cross-enterprise commonality or functionality when necessary as it relates to sales and ordering tools
• Partner with FordPro international digital teams to ensure consistency and alignment of launches and tools
• Monitor and execute multiple initiatives and projects simultaneously
• Manage stakeholder expectations by proactively identifying problems and solutions
• Support senior leadership team for any communication and presentation needs

QUALIFICATIONS

You’ll have… 

• Bachelor’s Degree in Marketing, Communications, Strategy or Leadership (or equivalent experience)
• Working experience in digital marketing, content marketing, and/or authoring
• Strong project management, problem-solving, verbal/written communication, and multitasking skills

Even better, you may have…

• Proven ability to build consensus and work effectively within a cross-functional team
• Passion for building relationships and proactive communication
• Motivated and strong detail-oriented approaches
• Understanding of quantitative and qualitative measurement frameworks and KPIs for digital marketing
• User centricity, balanced with meeting business objectives
• Process-oriented mindset with an eye for potential efficiencies 
• Data analytics-oriented – Ability to drive KPIs/data analytics in all decision making and tactical marketing actions

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? 

No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time. 

APPLY HERE

Grant Writer

by Kay Tay | Jul 14, 2023 | Uncategorized

Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.

Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.

Our core values guide everything we do, including every hiring decision we make. They are: 

• People – People first. People second. People third. 
• Quality – Beautiful products that function and last. 
• Honesty – No drama, no surprises, no BS.  
• Joy – Kids at heart, seeing potential everywhere. 
• Mistakes – Make them, don’t repeat them. 
• Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
• Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
• Proofread proposals to correct errors before submission.
• Submit completed grants on time and in the requisite document format.
• Complete concept papers outlining problems and program-driven solutions.
• Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
• Coordinate with other staff members on issues of reporting and compliance.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org. 

The Job

Full-time remote position reporting to the Chief Partnerships Officer

Position Overview

This role is part of a six-person Business Development team, supporting the team through expanding its institutional grant-seeking capacity. The Grant Writer serves as a major engine for driving grant proposals at Splash, working in close coordination with the other members of the Business Development team and relevant counterparts in Finance and Program.

Roles and Responsibilities

•  Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
• Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
• Proofread proposals to correct errors before submission.
• Submit completed grants on time and in the requisite document format.
• Complete concept papers outlining problems and program-driven solutions.
• Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
• Coordinate with other staff members on issues of reporting and compliance.

Qualifications

• A minimum of 7 years of grant writing experience, spanning both private and public sources of funding.
• Strong familiarity and fluency with government grant processes, including but not limited to USAID, OFDA, DFID and others.
• Fluency in putting together grant budgets for a wide variety of funding needs.
• Comfort with prospect research and with helping to expand institutional funding pipelines.
• Ability to write proposals for both unrestricted and restricted sources of funding.

 The Ideal Candidate

The ideal candidate will have a nimble and fast-moving attitude and will be able to work collaboratively across different cultures, departments, and geographic locations. The candidate will be a self-starter and will be able to take direction quickly and thoroughly, with a strong attention to detail.

Location, Compensation, and Benefits

At Splash, we are committed to living out our mission every day, and that starts with providing benefits that allow our employees to care for themselves and support their families.

• Splash works across multiple time zones and embraces flexible, dynamic work schedules. Team members are welcome to set standard work hours within their time zone, however some availability to accommodate periodic off-hours work is preferred. This expectation is balanced by the benefit of a self-managed schedule that allows for personal time as needed.
• Splash believes we must invest in you so that you can succeed.  This means we will equip you with the resources and technology to excel, and onboard you in a way that highlights Splash’s ethos, culture, history, successes, and challenges.
• The annual salary range for this position is $75,000 – $85,000. This will be reviewed at least annually.
• Splash provides generous benefits including 18 days of paid time off, increasing by 2 days each year up to 28 days, and 11 paid holidays.
• Wellness Fridays (reduced working hours on Fridays); medical, dental, and vision; and a 401K plan with a 3% match.
• We provide additional paid time off for all staff between December 26 to New Year’s Eve to recognize end-of-year stress and time for reflection, rejuvenation, and planning for the holidays.

APPLY HERE

Entertainment Editor, Her Campus

by Kay Tay | Jul 14, 2023 | Uncategorized

Her Campus Media is the #1 media portfolio for college students and Gen Z. Our brands — Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, and Generation Hired — reach an audience of over 10 million readers and 550K social followers, and count more than 50,000 influencers and student ambassadors at 1,600 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip Gen Z to realize their dreams as individuals and for society. We also power full-service, integrated marketing programs for the world’s top brands, who partner with us to create authentic, meaningful connections with our audience.

Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers!

Job Description

Her Campus is seeking an Entertainment Editor to shape its Culture vertical into a prime destination for Gen Z college students. This editor will work with part-time collegiate writers to cover celebrity, music, TV, movies, and book content on a daily and weekly basis, packaging all stories for success on both Search and Social platforms. This Entertainment Editor should be comfortable assigning, editing, and writing both long- and short-form pieces that appeal to a Gen Z audience. The ideal candidate will create and maintain relationships with industry contacts, and be skilled at organizing, conducting, and editing features with talent. The Entertainment Editor will be responsible for covering live and breaking events as needed. This editor should also be comfortable working with aspiring writers in college, giving them clear direction and helpful feedback to improve their writing, editing, and professional editorial skills.

As a leader on the team, the Entertainment Editor will help strategize opportunities for brand growth and identity, manage editorial packages and franchises, and work with the other vertical editors to identify trending topics, covering them from multiple angles. Alongside senior members of Her Campus Media, the Entertainment Editor will use analytics to implement strategy adjustments in the hopes of growing traffic. This editor should constantly have their finger on the pulse of Gen Z, and effectively package that interest into stories that Her Campus readers love.

This role will report directly to Her Campus’ Site Lead, and manage a team of 10-12 writers every semester.

Responsibilities and Duties:

• Assign, edit, write, and effectively package Entertainment stories that appeal to Her Campus readers
• Manage a team of 10-12 national writers, editing and publishing their work and giving constructive feedback for professional development
• Keep an Entertainment editorial calendar, and plan for relevant TV, movie, and music releases
• Create and maintain relationships with industry contacts
• Organize, conduct, and edit features with talent that our Gen Z demographic loves
• Use analytics to implement content strategy adjustments
• Manage editorial packages and franchises

Qualifications

We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• 2+ years of experience assigning, writing, and editing short- or long-form stories
• A passion for entertainment, with the ability to identify up-and-coming trends, shows, movies, and celebs
• Understanding of SEO and proficiency with analytical tools like Google Analytics, Parse.ly, or Chartbeat
• Working knowledge of WordPress and Google Workspace
• Exceptional time management skills, with the ability to juggle tasks of differing priorities at once
• Ability to provide direction and give feedback to collegiate writers

Additional Information

Benefits & Perks

• Eligibility for performance bonuses
• Choice among six health insurance plans
• Dental and vision insurance
• 401k retirement savings plan with company matching
• Unlimited PTO and flexibility to work remotely
• Extremely generous company holiday policy, with eighteen (18) paid federal and office holidays including two (2) floating holidays each year
• Highly parent-friendly culture, including 12 full weeks of parental leave plus additional 4 weeks of part-time parental leave, all fully paid
• Summer Fridays
• FSA and HSA offered
• Life insurance
• Optional short-term and long-term disability insurance
• Free One Medical membership offering same-day primary care over video or in person
• Free Health Advocate services to help navigate the healthcare system
• Dog-friendly office (if in Boston)

Salary Range: $65,000-$75,000
Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter. 

Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

APPLY HERE

Associate Editor, Spoon University

by Kay Tay | Jul 14, 2023 | Uncategorized

Her Campus Media is the #1 media company reaching the female college and GenZennial audience and a full-service marketing agency. We reach over 35 million monthly users across the Her Campus Media family of brands – which includes Her Campus, College Fashionista, Spoon University and InfluenceHer Collective – as well as operate the largest on-campus chapter network and even more products and events that fulfill our mission of serving young women across every platform.

Her Campus Media has been named to Forbes’ 30 Under 30, Entrepreneur magazine’s Best Entrepreneurial Companies in America, Greater Boston Chamber of Commerce’s Top Small Business of the Year, Forbes 100 Best Websites for Women and 10 Best Websites for Millennial Women among other accolades.

Job Description

Spoon University is seeking an associate editor with a passion for food and their finger on the pulse of Gen Z to join our team part time. In this role, you will assist the managing editor in overseeing SpoonUniversity.com national editorial content, managing and mentoring Spoon national writers, growing traffic and engagement, executing special editorial projects, and continually innovating on and implement processes and practices to ensure smooth editorial operations. 

This role will report directly to Spoon University’s managing editor and will be contracted for 20 hours a week.

Responsibilities and Duties

• Brainstorm, pitch, and write trend, news, pop culture, and feature stories through the lens of food, most with a quick turnaround
• Assist the managing editor with a team of 15+ national writers, editing and publishing their work and giving constructive feedback for professional development
• Assist in managing editorial packages and franchises

Qualifications

We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• Has their finger on the pulse of the food world
• Knows how to write for (and continue to grow) a Gen Z and college student audience
• Can spot a food trend coming from a mile away and knows how to turn it into a story, loves pop culture and its intersection with food
• Previous experience/love of writing about and covering the food world
• Some experience with traffic/analytics and editing with a willingness to learn more

Additional Information

Salary Range: $18 – $21/hour

Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter. 

Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

APPLY HERE

Quality Operations Coordinator (Part Time)

by Kay Tay | Jul 14, 2023 | Uncategorized

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Job Category

Modernize Home Services is seeking a highly motivated and detail-oriented Quality Operations Coordinator to join our team on a part-time basis to support our contact center’s mission of delivering exceptional client and homeowner satisfaction. In this role, you will play a crucial part in ensuring compliance continuity across all modes of communication, while also evaluating and documenting customer interactions. We are looking for someone with excellent active listening skills, strong attention to detail, and a sense of urgency to improve our operational efficiency. This position is part-time and will offer 23-29.5 hours weekly.

Responsibilities

• Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
• Conduct audits to generate findings and recommendations, along with timelines for corrective actions, to address any identified deficiencies.
• Process compliance requests and ensure accurate and up-to-date documentation revisions.
• Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
• Create, modify, and maintain documentation to track scripting and process changes, ensuring compliance and consistency.
• Provide valuable feedback to management to drive quality and operational improvements within the contact center.
• Efficiently manage and prioritize daily tasks based on business needs and goals.

Requirements

• High school diploma or equivalent.
• At least 6 months of previous experience in customer service and contact center roles.
• Proficiency in understanding, interpreting, and manipulating data for reporting purposes.
• Experience with Five9 is highly preferred.
• Familiarity with Jira and Confluence is a plus.
• Knowledge of Customer Relationship Management (CRM) systems is beneficial.

The expected hourly range for this position is $17/hr to $25/hr. This hourly range is an estimate, and the actual hourly rate may vary based on the Company’s compensation practices. The hourly rate may be adjusted based on applicant’s geographic location. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits.

APPLY HERE

Operations Agent: Trust and Safety (Contract)

by Kay Tay | Jul 14, 2023 | Uncategorized

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Rover’s Trust & Safety Team is responsible for supporting Rover’s reputation by providing excellent customer care through the prevention and resolution of issues that pose a risk to the company. The Trust & Safety team resolves any possible risk to customers or anything that negatively impacts the customer experience through incident investigation, analysis, and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience and safety of our marketplace.

Summary: As a Seasonal Trust & Safety Agent, you will work as the front-line support, assisting customers with highly escalated & emergency issues related to pet & Rover community safety. This work is integral to Rover’s mission and longevity, by ensuring our marketplace standards and policies are upheld.  Your work will help resolve critical issues and support our users through multiple work streams including: inbound/outbound calls, and email.

Who we’re looking for: You will treat customers as part of our community, because we are all passionate about the same thing. You never settle for good enough and always go above and beyond for a customer. You take the initiative to improve yourself and Rover. You bring your unique experiences and passions to your job every day. 

To be considered for this role, you must be able to work both weekend days and holidays. Additionally, you must be able to work a 5 month contract from August 28th, 2023 to January 15th 2024 and be present for the entire paid training period from August 28th – September 21st, 2023 and October 16th-October 30th (M-F 7:30 AM – 4 PM PT). 

Your Responsibilities:

• Provide inbound and/or outbound customer service for users in crisis. 
• De-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
• Thoughtfully, decisively and neutrally investigate Trust and Safety cases with  medium complexity and high sensitivity while maintaining customer satisfaction and Rover’s Brand image. 
• The potential review of graphic and emotionally charged content and incidents involving pets, owners and sitters.
• Generate and respond to support tickets, emails, and SMS messages in support of resolving active customer incidents e.g. emergency pet care.  
• Escalate incidents that require further investigation to the appropriate department.
• Take on ad-hoc duties/projects as assigned by business management as needed.
• Gather necessary documentation to determine potential eligibility for Rover Guarantee claims. 
• Own decisions in holistic safety reviews where users may be removed from the platform for not following Rover Community Guidelines, Policies, or Terms of Service
• Understand and meet expected personal metrics such as: Time to Answer, Time to Resolution, Customer Satisfaction Rating, and more. 
• Put our user’s first by helping them with empathy and confidentiality in difficult situations.

Your Qualifications:

• 3+ years of experience as a Customer Service Representative in a non-scripted contact center environment or related field
• 2+ years of experience working in a fast-paced, high volume and high stress environment.
• Experience in a veterinary clinic/pet industry is preferred
• Ability to remain empathetic, and compassionate in high stakes emergency situations, and guide customers to efficient solutions. 
• High school diploma
• Ability to establish a connection and trust over the phone, email and text platforms while empathizing with the customer and following the Trust and Safety policies and procedures. 
• Ability to work independently with limited supervision
• Experience maintaining composure in complex situations
• Ability to make quick and thoughtful decisions under pressure in an ambiguous environment
• Experience identifying root causes of customer service issues and areas of improvement while providing feedback to internal stakeholders 
• Able to quickly take accurate typed notes and while talking to members of the Rover community. 
• Familiarity with web based applications such as GSuite, CRM tools, and Telephony software.
• Our equipment will require you to have a Cable, DSL, or Fiberoptic internet.  For optimal connections, a connection speed of 100 mpbs is preferred

Compensation:

• In Washington State the hourly range is $19-$24 per hour. 
• The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.

APPLY HERE

Coordinator, Order Documentation

by Kay Tay | Jul 14, 2023 | Uncategorized

At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com.

Overview of Job Function: 

The Order Documentation Coordinator is responsible for creation and final review of all documentation to enable a product, maintenance and/or service transaction that may be recognized for revenue by Verint.  The Order Documentation Coordinator works closely with various internal departments (i.e., Sales, Sales Operations, Legal, Order Billing Operations, Revenue, Product Marketing and Services) to ensure successful completion of each transaction.

Principal Duties and Essential Responsibilities:

• Review sales requests for order documentation to determine compliance with Verint’s business rules, terms of legal agreement and revenue recognition rules under US GAAP.
• Create and/or edit order documentation to accurately depict the terms of the legal agreement, revenue rules and Verint business rules.
• Work with Sales organization to ensure each order is consistent with the customer contract.  
• Respond to internal and/or external customer inquiries in a timely manner.
• Collaborate with internal customers i.e., Sales, Legal, Business Finance, Sales Operations and Product Marketing to answer questions and resolve issues related to customer orders. 
• Gather and communicate unique customer requirements.
• Escalate requests that are non-compliant with business and revenue rules, as well as legal terms.
• Manage and respond to various audit requests.
• Research historical legal documentation across various internal departments.

Minimum Requirements:

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3-5 years of demonstrated experience working with contracts
• Advanced skills in MS Office to include PowerPoint, Word and Excel
• Solid understanding of contracts, legal terminology and revenue recognition principles under US GAAP rules
• Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making
• Effective at interacting with a wide range of audiences including Sales
• Exceptional interpersonal, oral and written communication abilities
• Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts
• Effective problem solver with strong business acumen, creativity, and analytical skills
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

MIN: 58K

MAX: 65K

ABOUT US

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide.

APPLY HERE

Financial Aid Specialist

by Kay Tay | Jul 14, 2023 | Uncategorized

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.

The Opportunity

Southern New Hampshire University is looking for a Financial Aid Specialist I. You will process financial aid following all federal, state, and institutional regulations and policies. This is a remote friendly position (#LI-Remote) and you will report to the Assistant Director of Financial Aid.

In this Role You’ll Get To:

• Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
• Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
• Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
• Review documentation surrounding unusual circumstances and exercise your judgment, by making adjustments or revisions to costs, need, or dependency status.
• Identify missing, incomplete, or incorrect student information and resolve through communication with the Finance Counselors.
• Troubleshoot processing problems and technical issues with regard to the system and Colleague software, and consult with the appropriate resources.
• You may have other responsibilities as assigned.

What we’re Looking For:

• Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default.
• A Bachelor’s degree or equivalent education and experience
• Experience in a processing or financial aid environment or equivalent education and experience
• Oral and written skills

Nice to Have:

• Areas of concentration may include packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions.
• Banner experience.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege.  This is why your skills and experiences are important to us.  Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.

APPLY HERE

Senior Chat Sales Representative

by Kay Tay | Jul 14, 2023 | Uncategorized

Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.

In the smartphone revolution, we’ve forgotten about the phone; it’s been left behind technologically. It serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).

In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.

Our global team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).

Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.

About the role

Chat sales represents a significant opportunity to meet our customers where they are and help them make their buying decision. In this role, you will work closely with sales and marketing leaders in the company to convert traffic to leads, and leads to close.

As we grow the chat sales team, we are looking for someone interested in managing a team, optimizing scripts and conversion funnels post-chat, and owning the entire chat function of the business.

In this role, you will…

Rapidly and effectively respond to live chats, showcasing your exceptional communication skills.

Educate customers about our wide range of products and services, ensuring a positive and enlightening interaction.

Guide customers through their online purchase journey, assisting them in selecting the perfect products tailored to their needs.

Work with sales and marketing leadership to identify opportunities to increase the volume and conversion rate of live chat

Train future members of the chat team, and help them ramp and stay at quota

As an ideal candidate, you are…

A seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication.

A master of written communication, providing clear and compelling messages that captivate customers.

A fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers.

A naturally competitive individual who thrives in a team environment and constantly strives to secure the top spot.

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional customer results.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We’re always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we’re able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

APPLY HERE

Sr Admin – Medical Records

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Cash Posting Representative II

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Location: Remote, USA

Shift: Flexible start time from 7:00AM-9:00AM Central time, 8.5 hour shifts with a 30 minute lunch, Monday-Friday.

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Role Objective:

Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to reconcile them.

Essential Duties and Responsibilities:

• Need to work on payment posting Projects assigned
• Call Payers on missing payment and EOB information
• Enroll clients in ERA and EFT’s
• Follow up on Remits received without payments
• Need to work on payment posting and denial batches
• Must work on ERA discrepancies.
• Need to do bank reconciliation.
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
• Other duties as assigned

Required Qualifications:

• High School Diploma or equivalent (GED)
• Ability to execute processes efficiently and maintain highest level of quality
• Demonstrates ability to identify and communicate issues
• Computer literacy skills, including Excel spreadsheets and Microsoft Office products
• Enhanced communication and customer service skills
• Ability to be self-directed, coupled with exemplary time management skills and the ability to simultaneously manage multiple tasks

Desired Qualifications:

• Experience with hospital patient accounting systems
• Understanding of financial terminology
• Understanding of the entire revenue cycle process
• Knowledge of Revenue and payment posting experience
• 1-2 years of back end revenue cycle experience in a facility and hospital setting

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Comprehensive Medical, Dental, Vision & RX Coverage
• Paid Time Off, Volunteer Time & Holidays
• 401K with Company Match
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
• Tuition Reimbursement
• Parental Leave

APPLY HERE

Vet Tech Claims Coordinator – Pet Team

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Date Posted: Jul 13, 2023

Location(s): Remote, US, 0

Company: MetLife

Job Location: Fully Virtual

Schedule:  This position requires work every weekend, either Saturday or Sunday – every weekend. In return you will have one weekday off every week.

Role Value Proposition: 

The Claims Coordinator accurately reviews medical records and invoices, utilizing their understanding of pet health diagnoses and procedures, to evaluate coverage and equitably settle pet health insurance claims with respect to policy limits & terms. Communicates with the Insured, Veterinarian or Pet Adoption Agency to determine the details of the claim, requesting and verifying necessary documentation, and informs the Insured of claim status or claim outcome. Utilizes the workflow queues to perform job functions to include: claim entry/policy association, pre-adjudication, Insured/Veterinarian documentation requests, claim closeouts, claim appeals, and “good to go” claims processing.

Key Responsibilities: 

• Requests and communicates with Insureds, Veterinarians, or Adoption Agencies for clarification of diagnosis/additional information necessary to accurately process claim
• Adjudicates for allocation of deductibles, co-pays, co-insurance maximums and provider reimbursements. Follows adjudication policies and procedures to ensure proper payment of claims
• Documents phone calls in system and follows up on issues if needed
• Resolves problems resulting from claim adjudication and communicates claim status and claim outcome with Insureds
• Prepares reports as required by management and enters/receives inbound documents as assigned

Essential Business Experience and Technical Skills:

Required:

• High school diploma or equivalency
• Three years veterinary medical experience or equivalency preferred
• Strong understanding of veterinary medical terminology

Preferred:

• Vet Tech License (HIGHLY PREFERED) 
• Ability to operate in a fast-pace, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Strong computer background using MS Word, Outlook, Excel, and Internet and ability to learn quickly (to include our proprietary CRM system for managing customers)

Business Category

Pet Team – Group Benefits_01022

Number of Openings

4

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

APPLY HERE

Claims Processor 1

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Are you interested in joining a team of experienced healthcare experts and have the ability to shape and transform the healthcare delivery system? At our family of companies, everything we do is to help improve the lives of the nearly 12 million Medicare beneficiaries we serve and 700,000 health care providers who care for them. It is our goal to help create a better health experience for all consumers. Join our winning culture and help transform Medicare for the millions of people who rely on its services.

Benefits info:
•    Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire
•    Short- and long-term disability benefits 
•    401(k) plan with company match and immediate vesting
•    Free telehealth benefits
•    Free gym memberships
•    Employee Incentive Plan
•    Employee Assistance Program
•    Rewards and Recognition Programs
•    Paid Time Off and Paid Sick Leave 

SUMMARY STATEMENT
This position is responsible for keying paper claims, evaluating and correcting on-line edits that are basic in nature, accessing and applying on-line instructions for the proper resolutions of claims suspension and initiating and responding to written and verbal communications from internal and external sources.  

After the appropriate training, incumbents are expected to meet the minimum levels for quality as measured by the Quality and Performance Management department and by the Claims Department.

ESSENTIAL DUTIES & RESPONSIBILITIES 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This list of essential job functions is not exhaustive and may be supplemented as necessary.

Prepares first- level (redetermination) case file requests as requested by the Qualified Independent Contractor (QIC) and forwards these case files within the required timeframes established by CMS (Prep and Forward). This includes pulling information from imaging systems, the Multi Carrier System (MCS), letter writer systems, and the Healthcare Integrated General Ledger Accounting System (HIGLAS).  Ensures case files that are being forwarded contain the required elements within the case files as outlined in established QIC procedures.  (40%)

Resolves basic, on-line edits and performs data entry of hard copy claims. (30%)

Resolve edits on claims suspending on batch edits. (30%)

•    Resolve fundamental and basic edits.  This may include making basic mathematical calculations such validating accuracy of submitted charges, researching the Inter or Intranets, requesting additional information from the provider, etc.

Performs other duties as the supervisor may, from time to time, deem necessary.

REQUIRED QUALIFICATIONS 
•    High School diploma or GED
•    6 months’ work experience; this includes data entry experience and working on a PC in a Windows or similar environment.
•    Demonstrated  mathematical aptitude –  ability to add, subtract, multiply and divide.
•    Demonstrated effective interpersonal and verbal communications skills.  

PREFERRED QUALIFICATIONS
•    1-3 years working with medical terminology, procedure and denial codes
•    1 year of experience in claims processing
•    1 year of experience in Medicare Fee For Service
•    1-3 years of experience as data processor
•    1-3 years meeting production and quality standards

APPLY HERE

ABA Benefits and Authorizations Specialist – Remote

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Job Description

ABA Benefits and Authorizations Specialist

ABS Kids is looking for an ABA Benefit and Authorization Specialist to join our team REMOTELY!  As a Benefit and Authorization Specialist, you will inform potential clients about ABA benefits, submitting initial assessment authorizations and ongoing ABA Therapy authorizations.   This position’s main responsibility is to ensure ABA is a covered benefit and ABS will be reimbursed by ensuring that the client is covered with an authorization.  

NOTE: Due to the high volume of applications, we are only able to respond to candidates that are selected for an initial interview. We appreciate your understanding and interest in ABS Kids!

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our patients. 

What would you do?

• Works with Regional Directors and Intake team to fulfill BCBAs caseloads
• Understands and explains to clients what their Insurance policy covers and what process and documents we have to have in order to authorize and service ABA.
• Resolves customer complaints via phone or email. 
• Compliance in CR software to “task” Consultants when re-authorizations are due
• Verifying Medicaid eligibility monthly and working with families and Consultants to hold therapy if applicable (Medicaid ineligible)
• Obtain benefits and authorization for commercial payors 
• Adding codes to electronic health records system once authorization is obtained for converting and billing purposes
• Problem solving when Behavior Interventionists and Consultants are unable to convert time sheets 
• Adhere to Federal HIPAA Regulations

Who are we looking for?

• High school diploma or GED
• 2 years+ in a customer service role
• Simple math requirements 
• 2 years+ of Medical or Mental Health field administrative experience
• Excellent interpersonal/communication skills
• Ability to think critically and multitask
• High attention to detail
• Computer literacy skills in Microsoft Office

What do we offer?

• $18 – $19 hour – based on qualifications 
• Full benefits
• Remote work environment 
• Opportunities for advancement

Who We Are:

• ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential – helping them learn, grow and reach incredible milestones.
• We take pride in our stellar support for providers, so they can do what they do best – deliver the highest quality ABA Therapy to our patients.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

APPLY HERE

Match people with gear & earn

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

The job

We connect you with people shopping for products. You learn about their needs, then pair them with the right gear. When people buy through Curated, you earn commission and tips.

The people

As a Curated expert, you can earn from anywhere with WiFi. You’ll work with a supportive team of people who share your love of gear and passion for your sport.

APPLY HERE

BECOME A SHOPPER

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

WHO IS REALITY BASED GROUP?”
We are a customer experience management and mystery shopping company. We help companies evaluate and improve their front line staff and their behaviors that drive customer loyalty and revenue. Using programs like mystery shopping and customer surveys as the vehicles to allowing companies to have conversations about the behaviors that drive their customer experience.

WHY MYSTERY SHOP WITH RBG?
The reason is simple. We always go the extra mile for our mystery shoppers! Because without our shoppers, the pieces of the puzzle won’t fit!

We have some of the best mystery shoppers in the industry and we take pride in setting them up for success. When mystery shopping with RBG, our shoppers are assigned a scheduler and have access to customer service representatives who are here to help you along the way. This is just one of many ways we make sure that you have all the resources needed to help make you a successful mystery shopper. Don’t just take our word for it. Check out our shopper testimonials to learn more about shopping with RBG.

APPLY HERE

Part-Time Talent Acquisition Sourcer (Remote position – 25 hrs)

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations.

From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 3000+ strong serving thousands of children with ASD.

Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, each community of teammates is nurtured.

What you will be doing at ABC:

• Utilize diverse sourcing strategies to attract and engage potential candidates for BCBAs and other assigned positions.
• Screen resumes and applications to assess qualifications and alignment with organizational requirements.
• Proactively reach out to candidates through various channels, building relationships and generating interest.
• Build and maintain candidate pipelines for continuous hiring needs.
• Collaborate with hiring managers and HR to understand position requirements.
• Maintain accurate candidate information in the applicant tracking system.
• Stay updated on industry trends and sourcing techniques.
• Provide regular reporting on sourcing activities and metrics. 

What you will bring to ABC:

• Bachelor’s degree preferred, with 1+ years of talent sourcing experience.
• Familiarity with healthcare or ABA industry and BCBA positions preferred.
• Proficient in online sourcing platforms, social media, and applicant tracking systems.
• Excellent communication skills and attention to detail.
• Self-motivated and able to work independently.
• Ethical conduct in handling sensitive information.

Compensation: $24-$26/hr

Location and Travel: This is a remote position with the flexibility to work from any location (must work during 8am-5pm CST) Up to 25% travel may be required for job fairs, conferences, or recruiting events, with travel expenses reimbursed.

APPLY HERE

Part Time Remote Customer Service Chat

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

Location: Remote, USCategory: Customer ServiceRequisition ID: 734

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Job Description

The Wayfair Opportunity:

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

• Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
• Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
• Exceed customer satisfaction, efficiency metrics and issue resolution targets
• Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
• Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
• Demonstrate negotiation and conflict management skills and maintain professional composure
• Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Resourcefulness & ability to independently problem solve
• Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
• Excellent relationship building skills with a passion for helping others
• Strong organization and multi-tasking skills
• A successful track record working in a high-volume environment
• Regular and reliable attendance
• Equivalent customer-facing work experience. 
• Excellent written and verbal communication skills
• Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

• Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
• Quarterly Performance Bonuses
• Referral Bonus ($500 per eligible referral)
  

Benefits:

• 401(k) with company match up to 4%
• Paid Time Off  (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• Be able to work at least 1 weekend day, for a total of 20 hours per week
• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
• Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

About Wayfair LLC:

Wayfair is one of the world’s largest online destinations and we’re reinventing the way people shop for their homes. Why the name Wayfair? The truth is, it was just two words that sounded good together. But over time, our guests built this brand alongside us and gave our pinwheel logo more purpose and meaning than we ever could have dreamed and that’s the best definition we could ask for.

Wayfair now offers over 22 million products across five distinct brands – Wayfair.com, AllModern, Birch Lane, Joss & Main and Perigold. The company employs more than 16,000 people and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.

Wayfair is driven by a world-class team with the future always in mind. We are constantly striving to help everyone, anywhere, and work to help people create and decorate spaces that feel like “home”. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer.

APPLY HERE

Content Moderator – 2nd Shift

by Kay Tay | Jul 13, 2023 | Uncategorized

As a Student Safety Analyst, you play a vital role in reviewing online activity recognized and “flagged” by our technology as potentially harmful to students. You will decide whether this “flagged” online activity is harmful or dangerous and act accordingly to alert the student safety team. This role requires schedule flexibility. Being bilingual is a plus.

*** This is a remote / work from the home role based in the US. We have (6) openings ranging in hours – 11 PM – 7:30 AM (2), 7:30 AM-4 PM (3), 3:30 PM – 12 AM (1) EST, but there is some flexibility in this ***

Primary Job Responsibility 

• You will report to the Director of student safety and support our student safety Artificial Intelligence suite of features by reviewing potentially harmful online activity.
• You play a critical role in identifying potentially harmful online activity and manage communication protocols and processes with our Student Safety Group to help promote wellbeing and safety or proactively prevent harmful measures.
• Actively manage your online queue for alerts that need attention and enter into communication with school districts via email or phone.
• Document in the support software
• You will collaborate with our Student Safety Group and our business teams to help ensure our mission and vision of keeping kids safe online is being acted upon and continually evolving with technology.
• You will be responsible for goals and metrics.

Preferred Qualifications, Skills, and Experience

• You have experience in Schools, MATs with social-emotional wellbeing assistance, asset protection, education, law enforcement, background in Psychology, or similar experience.  
• Experienced with crisis prevention/counseling or similar experience
• Experience in an environment analyzing and solving escalated and intricate situations preferred
• Experience with a variety of social media platforms and pop culture beneficial
• You look forward to the challenge of having to focus for more extended periods on critical tasks to solve meaningful problems
• You are a life-long learner who is open-minded about everything from same-sex marriage to the best type of pizza

About Securly, Inc. 

Innovation – Our innovative products and talented people have;

• Established Securly in over 20% of the US market and growing rapidly internationally 
• Implemented Securly into 15,000+ schools
• Monitored more than 5+ billion online activities
• Revolutionized student wellness and school safety for more than 10+ million children 
• Saved the lives of more than 2000+ children

Some of the Perks 

• Recognized as Top Places to Work for multiple years in a row
• Robust company-sponsored benefits package
• Unlimited free access to well-being and mental health resources
• Unlimited Vacation (Flex Time)
• Annual $1,000 Employee Professional Development Stipend
• Holiday Break – closed the week between Christmas and New Year
• 401k with employer match
• Remote first work culture

APPLY HERE

Assistant/Associate Copywriter, Social 

by Kay Tay | Jul 13, 2023 | Uncategorized

Are you someone who does things “for the plot,” because you know it’ll either work out in the end—or even better—lead to a great story? Can you sift through all things surface-level to mine something truly authentic? Has TikTok taught you things about yourself that make you question your entire existence, while simultaneously making you feel seen? Same.  

We’re looking for a copywriter who is invested in the teen mindset, who gets Gen Z and who wants to empower teens to be their most confident, comfortable and capable selves. At Hollister, we’re more than a clothing brand, we’re a platform for amplifying teen voices.

What will you be doing?

• Concepting and writing engaging, compelling captions, stories and memes across organic social platforms (Instagram, Facebook and TikTok) that are universally loved, shared, saved and favorited by teens
• Speaking, writing and breathing Gen Z
• Deriving personal pleasure from being at the forefront, and sharing your knowledge, of all things pop culture
• Partnering with strategy and designers to translate concepts into dynamic creative
• Performing as a self-motivated, information seeker
• Leading with confidence, accepting failure with humility

What do you need to bring?

• Bachelor’s degree, preferably in Marketing, Creative Writing, English, Journalism, Advertising/Copywriting, or related experience  
• 1-3 years copywriting experience, preferably with a focus on social media
• Near-perfect editing skills with superior spelling & grammar
• An ongoing interest in fashion and retail
• An obsession with social media and Gen Z influencers
• A strong work ethic with the ability to multitask and thrive under accelerated deadlines and shifting deliverables
• A team-player mentality with an openness to receive and execute feedback

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive Bonus Program  
• Paid Time Off and Work From Anywhere Flexibility    
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who’ll Celebrate you for Being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 – $63,000.

APPLY HERE

Special Projects Editor

by Kay Tay | Jul 13, 2023 | Uncategorized

Apartment Therapy Media helps people live happily and healthily in their homes. Since Maxwell Ryan founded Apartment Therapy in 2004, it has become an award-winning authority of design inspiration and real-life home solutions while The Kitchn has earned its place as the go-to resource for home cooks looking to plan and prep better meals for their families.  Recently, we launched Cubby (CubbyAtHome.com) as the third property in our network, focusing on parenting and life with kids at home. Together, the three sites reach over 650 million people every month across all platforms and we have more than 140 people working from across the U.S. (and internationally!), in addition to our sunny NYC office & studio.

Apartment Therapy Media is looking for a proactive, innovative Special Projects Editor to join its dynamic Editorial Special Projects team. This role will have a significant impact on content production by managing ATM’s essential out-of-office editorial coverage for all three of the company’s brands: Apartment Therapy, The Kitchn, and Cubby. Reporting to the Special Projects Director, this position also plays a key role in executing large-scale editorial projects. An ideal candidate has strong editorial judgment, ability to juggle multiple priorities, and passion for the home and food space.

Responsibilities:

• Provide out-of-office support and coverage for other editors by ideating, assigning, editing, building, and packaging content during editors’ time off (whether personal or for a special project).
• Edit sponsored editorial projects across Apartment Therapy, The Kitchn, and Cubby. 
• Work with the Special Projects Director, editors-in-chief, and other editorial staff to identify new special project and tentpole opportunities, and to define the scope of existing projects.
• Work with the Special Projects Director and editorial teams to write content for special projects and overall site traffic.
• Contribute to other editorial projects as needed.

Qualifications:

• 3-5 years of editorial experience, specifically with editing experience
• Subject-matter experience with home, food, and family
• A robust roster of freelance writers
• Skilled in concepting and packaging content
• Experiencing in editing stories for accuracy, service, voice, and style
• Ability to balance multiple priorities, and adjust strategy and execution in the face of new information
• Experience in web analytics

Salary Range: $70,000 – 80,000 annually

The above represents the expected salary range for this role. Ultimately, compensation is determined by level of experience, location, and other job-related factors.

APPLY HERE

Grants Writer

by Kay Tay | Jul 13, 2023 | Uncategorized

*This is a remote role for candidates who can work EST hours.*

JOB SUMMARY

The Grant Writing Manager is an experienced senior professional, responsible for the fulfillment of grant support requests via compelling proposals, as well as providing strategic recommendations for the successful execution of grant proposals that are well-aligned with Foundation guidelines. Persons in this role are expected to support approximately 40-50 solicitations each year, resulting in $1M to $1.25M annually. The primary objective is to meet annual and campaign fundraising goals by working with staff partners to develop and execute a portfolio of new, renewable, and upgradeable institutional donors. Chief responsibilities include LOI and proposal writing; assisting staff partners in foundation strategy and development/management of a robust foundation portfolio; identifying and researching appropriate foundation prospects; assisting staff partners with donor stewardship and grant deliverables; and management of a foundation fundraising calendar. Advises and assists Philanthropy (and occasionally Corporate) staff with process and compliance issues related to funding agency regulations and standards, and oversees adherence to Foundation administrative, fiscal, and accounting policies and procedures related to grant proposals and grant management.

MAJOR RESPONSIBILITIES

• Overall responsibility for all foundation grant-related stages through submission, and post-award deliverables including; prospect identification, pre-proposal strategy and materials, RFP evaluation and mission alignment, content development, proposal writing, and supporting documentation such as budgets, timelines, logic models, and other agency documents.
• Works with assigned staff to strategize and follow through with grant opportunities from prospective foundations.
• Maintains a calendar/tracker of submissions, renewals, reports, and funding projected and received to keep department leads informed of all proposal opportunities and results.
• In addition to developing grant proposals, this position works in collaboration with assigned fundraising staff to assist in budget preparation and interpretation of funding agency regulations and requirements; review proposals for compliance with policies, regulations, procedures, and facilitate documentation requirements.
• Works with assigned geographic leadership to develop and implement annual plans for the cultivation and solicitation of foundation donors and prospects.
• Provides advice and guidance to key stakeholders to assist with program planning and priorities in order to meet the requirements of the grant.
• Works collaboratively with a team approach in all aspects of the position.
• Assists and manages the preparation of grant review exercises for best practices using proposals and funders’ guidelines and selection criteria.
• Creates proposal templates for priority program areas and updates these documents accordingly as deliverables change or to address measurable objectives, access, disparities, and targeted populations.
• Adheres to ACS master brand style guidelines, and inclusive language and writing guidelines to capture a captivating voice and tone, and appropriately articulate health equity concepts.
• Updates Salesforce with all relevant proposal/inquiry/report activity or correspondence.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
• Collaborates with all departments across the organization to ensure coordinated and interdependent achievement of region goals.

Position Requirements

FORMAL KNOWLEDGE

Bachelor’s Degree, plus 3-5 years’ experience in a major gift/campaign fundraising environment, with a preference for health-related causes. The candidate should have knowledge of restricted fund accounting principles, procedures, and standards along with the ability to analyze and interpret financial data and prepare financial reports, statements, and/or projections. The successful candidate will have excellent written and analytical skills in order to shape ideas and concepts into sound grant proposals.

COMPETENCIES/SKILLS

Demonstrates Major Gifts Competencies:

• Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
• Strategic mindset – Sees ahead to future possibilities and translates them into breakthrough strategies.
• Action-oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Drives results – Consistently achieves results, even under tough circumstances.
• Interpersonal savvy – Relates openly and comfortably with diverse groups of people.
• Builds networks – Effectively builds formal and informal relationship networks inside and outside the organization.
• Persuades – Uses compelling arguments to gain the support and commitment of others.
• Being resilient – Rebounds from setbacks and adversity when facing difficult situations.

OTHER SKILLS

Superior creative writing and copy-editing skills, proficiency with budget development, familiarity with grant requirements and required finance-related materials, excellent communication skills, organizational, and interpersonal skills as well as the ability to build relationships with Division and global HQ staff and funding program officers are essential.

SPECIALIZED TRAINING OR KNOWLEDGE:

• MS Office
• Salesforce experience preferred

SPECIAL MENTAL OR PHYSICAL DEMANDS:

Limited travel will be required.

The starting rate is $61,500 to $76,900 per year. The final candidate’s relevant experience/skills will be considered before an offer is extended.

APPLY HERE

Part Time Remote Customer Service Chat

by Kay Tay | Jul 13, 2023 | Uncategorized

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

• Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
• Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
• Exceed customer satisfaction, efficiency metrics and issue resolution targets
• Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
• Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
• Demonstrate negotiation and conflict management skills and maintain professional composure
• Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Resourcefulness & ability to independently problem solve
• Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
• Excellent relationship building skills with a passion for helping others
• Strong organization and multi-tasking skills
• A successful track record working in a high-volume environment
• Regular and reliable attendance
• Equivalent customer-facing work experience. 
• Excellent written and verbal communication skills
• Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

• Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
• Quarterly Performance Bonuses
• Referral Bonus ($500 per eligible referral)
  

Benefits:

• 401(k) with company match up to 4%
• Paid Time Off  (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• Be able to work at least 1 weekend day, for a total of 20 hours per week
• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
• Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

APPLY HERE

Release Manager

by Kay Tay | Jul 13, 2023 | Uncategorized

At MyFitnessPal, our vision is to be the global catalyst for every “body” to achieve their healthy. We believe good health starts with what you eat. We provide the tools and resources to reach your fitness goals.

MyFitnessPal is looking for a detail-oriented release manager that is comfortable working across teams and eager to deliver the highest quality experience to our users.

What you’ll be doing:

• Coordinate and monitor weekly iOS and Android releases across product, engineering, quality assurance, customer support, and marketing teams. You’ll be uploading the assets to the App Store and Play Store and pushing the buttons to ship.
• Monitor releases for regressions and ensure new issues are ticketed and prioritized.
• Manage feature flag rollouts to ensure the integrity of experiments.
• Maintain release notes.
• Identify and implement improvements to release flow.

Qualifications to be successful in this role:

• Bachelor’s degree or equivalent experience
• 2 – 4 years of experience or relevant work experience
• Exceptional communication that is proactive and effective
• Familiarity with Git and source control
• Familiarity with bug tracking tools such as Jira and Crashlytics
• Familiarity with App Store Connect and Google Play Console
• Experience working in an Agile environment

Bonus Points: 

• Programming / Scripting experience
• Closed-box testing on mobile devices

Live our core values in all you do:

• Be Kind and Care
• Live Good Health
• Be Data-Inspired
• Champion Change
• Leave it Better than You Found It
• Make It Happen

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.

Full Time Employee Perks, Benefits, and Culture:

• Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S. 
• Want to work in an office? We also have a physical office in Austin, TX
• Annual, in-person company retreats to work, bond, and enjoy team-building activities
• Opportunities for team members to meet and connect in person for company paid lunches or working sessions
• Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
• Competitive medical, dental, and vision benefits
• Safe Harbor 401K program 
• Paid maternity and parental leave
• Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
• Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
• MyFitnessPal Premium 
• Modern Virtual Learning and Development Library
• DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
• Diversity training for employees
• A dynamic, motivating, and fun work environment 

APPLY HERE

Billing/Revenue Coordinator I

by Kay Tay | Jul 13, 2023 | Uncategorized

Labcorp is hiring a Billing/Revenue Coordinator to join their team.  This is a direct-hire position that allows for 100% remote, work from home.  The ideal candidate will have a high degree of professionalism and attention to detail.  In this position, you will set up plans and invoices to be processed to the billing team.  You will work with Excel, PeopleSoft, and Salesforce. 

RESPONSIBILITIES

• Set up contracts in PeopleSoft

• Create the revenue plans
• Create the billing plans
• Allocate the revenue plans based on the contract
• Allocate the bill plans based on the contract
• Amend PeopleSoft contracts for Work Scope changes
• Work with Billing Team as needed to address queries related to set-up
• Other duties and special projects assigned by management
• Ad hoc queries
• Some travel may be required for potential cross-site support needs, leadership meetings, or external training needs. 

REQUIREMENTS

• Adhere to a pro-active approach, with the ability to problem solve, and interact professionally with internal and external clients in order to meet everyone’s needs in an effective and timely manner

• Demonstrate ability to plan, multi-task, and prioritize
• Demonstrate teamwork, communication, and organizational skills
• Proficient in Excel and Word (intermediate level)
• Problem solving skills
• Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact
• Proven ability to work independently
• Experience and comfort in a high volume, fast paced environment is essential
• Maintain a high level of client confidentiality
• Ensure all financial information is updated timely and accurately, meeting all deadlines
• Interact with internal counterparts from around the company to provide Signature Client Service internally in the preparation of project related financial information
• Participate in process improvement initiatives intended to improve global delivery of invoicing and revenue recognition within Early Development
• Work cross-functionally within the Client Experience teams to resolve changes or modifications to studies which may affect the revenue recognition or invoicing process
• Develop a working knowledge of the differences between Labcorp business units and is able to apply that knowledge to issue proper revenue and invoicing methods globally
• Provide accurate updates on all outstanding documents to management on a weekly basis or as otherwise required through required systems or tracking mechanisms

EXPERIENCE

• 1 year of business experience within Finance; can be substituted with business related internship or with BBA/BS degree in Business or Accounting
• Preferred Minimum 1 years PeopleSoft experience
• Computer competency including intermediate Excel skills
• Detail oriented and highly accurate
• Strong data entry skills
• Good planning and organizational skills
• Ability to work to deadlines and effective time management skills
• Quantitative reasoning (comfortable with math concepts; ability to use Finance Systems
• Technical competence · ability to use Finance Systems, Microsoft Office applications
• Communications skills, ability to deliver information both by oral and written communications with clarity and impact

EDUCATION

• Associates Degree or equivalent in Business or Accounting (or equivalent experience)
• BBA/BS degree in Business or Accounting preferred

Pay Range: $15.00 – $31.10 per hour

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.

APPLY HERE

Email Marketing Specialist

by Kay Tay | Jul 12, 2023 | Uncategorized

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

About the role

As the first Email Marketing Specialist at Headway, you will set and refine processes that facilitate optimal communication with our customers. Through cross-functional partnerships and across systems and processes, you will organize and strategize the way in which we connect with customers for optimal results and experience. 

You Will…

• Manage end-to-end execution of email marketing campaigns, including campaign setup, list segmentation, content creation, testing, and deployment.
• Ensure email campaigns adhere to industry best practices, regulatory requirements, and brand guidelines.
• Collaborate with cross-functional teams (e.g., marketing, design, product) to gather content, assets, and information for email campaigns.
• Continuously analyze email engagement metrics, such as open rates, click-through rates, conversions, and unsubscribes, and provide actionable insights to improve campaign effectiveness.
• Develop and maintain an email marketing calendar, ensuring timely and relevant communication. 
• Conduct periodic competitive analysis of email marketing strategies and recommend improvements to stay ahead of the curve.

You’ll be a great fit if…

• Minimum 3+ years of email marketing and operations experience 
• You are comfortable working in HTML and CSS 
• You have experience executing campaigns through SendGrid or other similar tool
• You have a detail-oriented mindset with a focus on quality assurance and accuracy
• You have the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• You love creating and running processes and systems
• You care deeply about the experiences created through customer communications

APPLY HERE

Graphic Designer

by Kay Tay | Jul 12, 2023 | Uncategorized

At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work” and Built In’s “100 Best Remote-First Places to Work.”

TeamSnap is looking for Graphic Designer with a passion for design that will touch many different mediums in a marketing context. You’ll report to the Director of Marketing, Brand Solutions with tight collaboration with the rest of our marketing, brands, analytics, and product teams.

If you are someone who has a thirst for learning, pushing their design to the next level, helping build a solid design foundation, being data-driven, bringing your creativity every day, and experiencing what it takes to scale an advertising business with the marketing team, you’ll fit right in!

What You’ll Do:

• Partner with our Marketing Director to plan, execute, and produce innovative and on-brand designs to support our marketing team and grow all sides of TeamSnap’s business
• Execute attractive and effective presentation decks, social media advertising (organic & paid media), marketing collateral (print and web), email marketing, and landing pages, etc. You have the opportunity to touch many different mediums, tasks, and topics to grow your knowledge
• Understand project scope and requirements
• Develop product illustrations, logos, and other graphics as needed
• Help dream up creative ideas to take our marketing design to the next level
• Use a wide range of design techniques to create a final product
• Communicate effectively with your stakeholders and leaders
• QA designs for errors, accuracy, and give general feedback
• Ability to scope projects correctly and capable of prioritizing and moving between multiple projects
• Strong organizational skills

What Will Set You up for Success:

• 3+ years relevant design experience and a strong online portfolio demonstrating your creative process
• Strong knowledge of Figma, Sketch, Photoshop, Indesign, and Illustrator
• Must have experience with video editing and motion graphics software such as Premiere Pro, After Effects
• A keen need and want to learn in a fast-paced environment
• Ability to listen and absorb constructive feedback to improve skills and design
• Working knowledge of marketing, graphic fundamentals, layouts, typography, color, print, and web
• Demonstrated ability to design within the constraints of brand standards
• You’re self-driven and own your job with minimal supervision but are able to collaborate as well
• Ability to work methodically and handle several projects with varying deadlines
• Highly detail-oriented
• Experience with web development (HTML, CSS, & CMS) is a plus
• Desire to continue building skill set with education and training

Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.

Compensation

We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $60,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location. 

Location

TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Hampshire, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time.

Opportunities to Grow

At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

Total Rewards 

• We’re proud to be remote-first. We’ve been remote since 2009, long before COVID made it cool

• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)

• 100% premium coverage of medical/dental/vision for you and your family

• 401K to help you invest for the future

• $1,500 annual learning and development stipend 

• Travel to fun locations for all-company meetings and team events

• Generous home office allowance to set you up for success

• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter

• A monthly stipend for health & wellness and so much more!

• TeamSnap Total Rewards

APPLY HERE

Associate Digital Editor, Men’s Journal

by Kay Tay | Jul 12, 2023 | Uncategorized

The Arena Group is seeking an Associate Digital Editor, Men’s Journal to play a key role in executing the brand’s growth strategy. The ideal candidate will have proven editorial experience covering a range of lifestyle topics, including food, fitness, travel, style, entertainment, and more. If hired, you would be responsible for developing pitches, assigning, building stories, publishing daily, and contributing to brand strategy. The ideal candidate knows SEO and digital publishing best practices, revels in clear, concise copy, and can make data-driven decisions. This position reports to the deputy editor.

The Arena Group’s expected annualized base salary range for this position is currently $50,000 – $65,000.  Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law.  The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees. 

Responsibilities

• Plan, assign, edit, and produce within monthly and annual editorial calendars
• Develop stories that will meet audience and traffic goals
• Use analytics & research tools such as Google Analytics, Google Trends, Ahrefs, Parsley, etc. to monitor story performance, and adjust strategy accordingly
• Update and optimize existing stories with fresh info to gain new search traffic
• Work closely with team members on ideation, site direction, and content package execution

Qualifications

• 1-4 years’ experience working in a fast-paced digital environment with increasing editing/assigning responsibilities
• Knowledge of digital content best practices, SEO, and audience development tactics
• Excellent communication, organization, leadership and time management skills
• Collaborative and team-oriented
• A sense of fun, urgency, and a can-do attitude
• Excellent organizational and communication skills 
• Attention to detail and a strong work ethic

Snapshot of Benefits

• Medical, Dental and, Vision Coverage
• Retirement Savings Plan (401K), with company match
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Commuter Benefits
• Reimbursement for business cell phone use per company policy 
• Employee Stock Option Plan (Publicly Traded Company – AREN)
• Unlimited Paid Time Off
• Paid Parental Leave
• 12 Paid Holidays

The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like Sports Illustrated, TheStreet, Parade, Men’s Journal, and HubPages to build their businesses. The company aggregates content across a diverse portfolio of over 265 brands, reaching over 100 million users monthly.

APPLY HERE

Staff Writer/Editor

by Kay Tay | Jul 12, 2023 | Uncategorized

***Application Deadline: Friday, July 21st @ 12pm EST***

About Your Opportunity: The Staff Writer/Editor is equal parts storyteller, reporter, and conceptual visionary, passionate about words and building a story to help move our mission forward. This is an opportunity to join a communications and marketing team delivering compelling content to drive awareness and create change around some of the most critical issues of our time. Mission-aligned content areas include the intersections between animal agriculture and the environment, social justice and public health; farmed animal rescue stories; plant-based lifestyle content, and more. 

Responsibilities:

• Create content that is insightful, inspirational, provocative, relevant, and inherently sharable
• Write and edit best-in-class copy for all channels, including website, magazine, email,
  commerce, social media platforms, and advertising
• Spot news and mission-aligned emerging trends, pitch ideas for content and campaigns
• Mine data and analytics to write actionable and SEO-driven copy for digital media
• Collaborate with designers to create compelling infographics
• Concept, script, and help produce video content as part of a larger storytelling team
• Collaborate with a variety of stakeholders across the organization to generate ideas, refine storytelling, and recruit interview subjects
• Line-edit copy for style, structure, POV, and information
• Collaborate with the entire team from design and photo to digital and research
• Manage a stable of freelancers

Preferred Qualifications:

• 3-5 years experience as a journalist and/or writer in media, marketing, or advertising
• Excellent short-form and long-form writing skills in a variety of voices and tones to work across various mediums
• Ability to work under deadline and handle a continuous stream of assignments
• Excellent grasp of grammar, AP style, and familiarity with AA conformance requirements (or a willingness to learn)
• Solid editing and proofreading capabilities
• Reporting and interviewing skills
• Copywriting experience a big bonus but not required
• Experience managing and mentoring other writers, including freelance
• Willingness to commit to Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom. 
• Open to learning about and putting into practice the ideals of equity and social justice, and the principles embedded in Farm Sanctuary’s mission

We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description.

Job Specifications:

• Terms of employment: Full-time, regular, non-exempt position 
• Reports to: Director, Content
• Pay: $60,000-65,000 per year (paid hourly)
• Direct reports: None
• Location: Remote in the United States 
• Travel: None required
• Benefits: Competitive benefits package, including 13 paid holidays; generous paid time off; health, dental, vision, and life insurance; 403(b) plan; flexible spending accounts; long-term disability insurance; free access to the CALM meditation app; and access to the Nivati wellness platform

Our Process:

The initial application review will happen after the application due date on Friday, July 21st. Once your application has been reviewed, you will be notified via email by July 31st with further details on the status of your application. If you are advanced in the process, the following stages would be:

• Stage 1: 30-minute phone interview with our Talent Acquisition Manager
• Stage 2: 45-minute virtual interview with our Director of Content
• Stage 3: 30-minute virtual interview with our Chief of External Affairs
• Stage 4: Reference Checks

APPLY HERE

Social Media Coordinator (Remote, Contract, Part-Time)

by Kay Tay | Jul 12, 2023 | Uncategorized

Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.

We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.

The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.

We are rapidly growing and building new products to enable every family to thrive.

About the role

Huckleberry is searching for a Social Media Coordinator to help bring our social media strategy to life to increase brand awareness, help drive conversions, and build a community. We aim to deliver best-in-class social media marketing that brings value to our community while solidifying Huckleberry as a go-to resource for all things parenting.

Day-to-day responsibilities include ideating, creating, and publishing content across various social media channels as well as community management. This role is focused on creating social content that’s relatable, educational, and impactful in helping new parents in their journey through parenthood. The ideal candidate is passionate about helping families improve and navigate everyday life. 

This is a fully remote, part-time (30 hours per week), 12-month contract (1099) position with the potential to convert to a full-time role at the end of the contract.

Areas of responsibility

• Assist in implementing overall social media strategy
• Ideate, curate, and create engaging content across social platforms with an emphasis on video content for Instagram and TikTok
• Programming and publishing across owned social channels (Facebook, Twitter, Instagram, TikTok, LinkedIn, and Pinterest)
• Development and management of social calendar
• Community management and active social listening to connect with those talking about our app
• Monitor and report on post performance to optimize future content
• Stay up to date with current social media trends and current events

Requirements

• 2-3 years experience in social media marketing
• Experience in creating and publishing video content on social media platforms
• Knowledge of Facebook, Instagram, TikTok, Twitter, Pinterest, Reddit, YouTube, LinkedIn, and other emerging social media platforms and best practices
• Experience managing community engagement on social platforms
• Understanding of media, technology, and the ever-changing landscape of social platforms, audiences, and behaviors
• Strong attention to detail and storytelling skills
• Collaborative and team-oriented approach resulting in shared success
• Ability to juggle multiple campaigns and projects simultaneously
• Ability to understand and use data to inform strategic decisions, including audience insights, platform trends, content performance benchmarks, social listening, etc.

Nice to have

• Pulse on cultural trends and conversations in the intersection of lifestyle and parenthood
• Experience with social media management tools (e.g. Hootsuite)
• Working knowledge of Canva for templated asset creation
• Graphic design and video editing experience is a plus

Compensation

• Hourly rate: $20 – $29 per hour dependent on experience

Please note you will be asked to provide a sample of your social media work or a link to your portfolio as part of your application.

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.

APPLY HERE

Features Editor

by Kay Tay | Jul 12, 2023 | Uncategorized

The Real Deal’s editors oversee content on TheRealDeal.com and in our monthly magazine. Editors work with reporters on a day-to-day basis to perfect the content and copy of news articles and features.  The Real Deal looks for editors to be newsroom leaders, capable of assigning stories and guiding journalists through the reporting process. Editors must have excellent editorial judgement, strong communication skills, and flawless grammar.

This role will focus on features across The Real Deal’s six regions, culminating each month in a national magazine. The editor will spearhead the assignment, oversight, and editing of features, profiles and investigations for our flagship product, as well as features to run on the web throughout the month.

Responsibilities:

Assign and edit articles for TheRealDeal.com and the magazine, ensuring that they are accurate, well-written, and meet the publication’s standards for quality.

Manage and work closely with multiple reporters, providing guidance and feedback on their stories.

Manage the production process, ensuring that articles are published in a timely and efficient manner.

Stay up-to-date with the latest trends and developments in the real estate market and industry, and assign stories accordingly.

Monitor the website’s traffic and engagement metrics, and use the data to inform editorial decisions.

Foster relationships with industry experts, sources, and readers to ensure that the publication remains relevant and well-informed.

Requirements:

Excellent writing and editing skills

Strong communication skills and management ability, with a track record of fostering positive relationships with journalists, sources, and readers.

Deep understanding of the practices and ethics of business journalism

5 years of experience as an editor, with a proven track record of producing high-quality editorial content

Knowledge of the real estate market and industry, including current trends and developments

Demonstrated ability to manage multiple tasks and projects in a fast-paced, deadline-driven environment

Familiarity with digital media and experience using content management systems.

Bachelor’s Degree

Master’s Degree in Journalism is preferred, but not required

$80,000 – $95,000 a year

Who We Are:

The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels. We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.

Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.

As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics – a plugged-in news outlet that is read by the entire industry.

APPLY HERE

Clinical Data Specialist: Oncology (CTR)

by Kay Tay | Jul 12, 2023 | Uncategorized

We’re super into the work we do and the community we’ve built and think you might be, too!

Why? Well, there’s a lot to be proud of! Q-Centrix is a leading healthcare information solutions provider. Our oncology program is the market leader in clinical data management, powered by a tight-knit team of data geniuses, problem solvers, tech enthusiasts, and brilliant quality experts. Our collaborative crew of CTRs leverages their unique expertise and insight2oncology®, part of our comprehensive clinical data management platform, to help the nation’s top hospitals and healthcare systems unlock the value and purpose of clinical data advancing cancer outcomes and care across the country.

If you subscribe to our philosophy that Better Data Saves Lives™, we hope you’ll join our talented and growing team of cancer registry pros in pursuit of improved patient care. In doing so, you’ll join a team that has earned Best Place to Work distinctions, many accreditations, and the trust of top cancer programs across the country.

To be honest, we’re confident that this is an exceptional opportunity to fill your days with meaningful work while also becoming a part of a smart, collaborative, fun-loving team in a growing company and industry. So, read on and reach out if you’re ready to seize this opportunity to fill your days with meaningful work and become a part of a fun-loving team in a growing company and industry.

Like the way this sounds? Let’s talk about the primary responsibilities of this role, in which you will:

• Become a part of our team during a milestone moment in our growth, benefiting from our deep cancer registry experience and employee-centric leadership.
• Bring your specialized knowledge and patient story telling skills to our hospital partners through categorizing, coding, summarizing, interpreting, and mining registry/case information from nuanced, unstructured patient medical records. 
• Support our partners’ CoC Accreditation process with strong cancer registry operations, creation of policies and procedures, utilization of NCBD quality tools and knowledge of the how all the standards support quality patient care.
• Perform data collection (abstracting) and reporting on eligible cancer cases under current state mandates and national accrediting agencies.
• Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold.
• Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents while also identifying process improvement opportunities to help streamline tasks and processes.
• Stay up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, and other agencies.
• Engage in a variety of educational opportunities, including on-the-job learning guided by our in-house Quality & Education Team along with easily accessible CEUs and paid time for continuing education.
• Deliver quality solutions to hospital partners across the country, approaching each hospital engagement as an opportunity to apply your expertise with precision.
• Contribute to our culture of perpetual learning and meaningful collaboration, supporting the development of your colleagues, including early CTRs and Cancer Registry Support Specialists.

You’re our ideal candidate if you…

• Are the proud owner of a current CTR credential (required)!
• Are a graduate of a Cancer Information Management program 
• Ability to evaluate concordance with cancer program accreditation and other applicable standards. 
• Possess strong analytical and critical thinking skills to approach problems in a systematic method, synthesizing data and suggesting recommendations.
• Have exposure to multiple patient medical record systems (EMRs) and clinical databases.
• Hold high standards for accuracy and are attentive to detail.
• Call yourself technically savvy and are interested in learning new systems and technology.
• Organized and adept at managing your time across multiple accounts and shifting timelines and priorities.
• Deeply value information security and privacy, maintaining high responsibility in keeping PHI secure and confidential (psst… Q-Centrix is SOC2 + HITRUST certified, so we take our cybersecurity seriously!).
• Applicants for employment with Q-Centrix must be legally able to work in the United States now or in the future without sponsorship.

Become a valued member of our team and count on us to provide:

• W2 employment (not contract!) with opportunities to create a flexible work schedule to tailor your around your needs in a 100% remote environment (no travel or onsite work required!).
• Competitive pay, including growth and advancement opportunities!
• Paid onboarding while awaiting facility access.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, parental leave, employer-paid short- and long-term disability, employee wellness resources, paid education time and CEUs, and more.
• Opportunities to learn new skills through our in-house quality and education department.
• Exposure to the best cancer registry software on the market.
• Positive and collaborative relationships with customers, colleagues, and leadership.
• Consistent and ongoing workload

Brownie points if you have:

• Experience working at or with a CoC Accredited facility.

Total Rewards:

At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!​

The target wage range for this role is $25.00 – $26.00 per hour. Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Wage ranges are reviewed, at minimum, annually and all team members are eligible for performance-based wage rate increases annually.  The Q-Centrix compensation plan is productivity and accuracy focused, therefore, actual compensation could be higher or lower than target, dependent upon the team member’s performance.

In addition to our inclusive and innovative working environment and competitive pay, full-time* team members enjoy:

• A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Paid professional development hours and other supportive resources.

*Team members who are committed to work 30 or more hours each week are considered full-time

APPLY HERE

Admissions Records Specialist

by Kay Tay | Jul 12, 2023 | Uncategorized

The successful candidate is well-organized, detail-oriented, flexible, and can work on multiple projects simultaneously. Must possess excellent communication skills and the ability to tactfully interact with individuals at various levels throughout the institutions. Must have a positive attitude and the ability to adapt to a dynamic work environment. A successful candidate will be comfortable adapting to new technologies quickly, along with problem-solving records questions and updates. The Admissions Records Specialist supports processing related to Admissions records for multiple affiliate higher education institutions. *This position will assist our West Coast partners and the ideal candidate will be located in California or west/mountain time zones.

Principle Duties:

• Process admissions-related records and documents while utilizing multiple cloud and client-based systems
• Process admissions-related fees
• Audit for accuracy of records, referencing multiple affiliate program policies and guidelines
• Participate in audit and data entry projects, upon request
• Participate in monthly team review and training meetings, as well as all staff Town Hall meetings
• Provide excellent customer service to TCS and affiliate institution staff, related to admissions records and admissions records processing
• Meet monthly productivity expectations, as prescribed by the Director of Admissions Operations

Essential Knowledge, Skills, and Abilities:

• Well-organized, detail-oriented, flexible, ability to work on multiple projects simultaneously
• Available to work nights and weekends as needed
• Proficiency in Microsoft Office suite, preferably ImageNow/Perceptive Content, Salesforce, or similar database enterprise systems

Position Qualifications:

• High School Diploma
• Two years of office experience as an administrative assistant, preferably in a setting with high volumes of data entry
• Possess excellent communication and the ability to tactfully interact with individuals at various levels throughout the institution
• Positive attitude and the ability to adapt to a dynamic work environment

Physical Requirements: 

• Ability to perform sedentary work
• Ability to operate office equipment including computers, printers, and phones along with computer software

• Compensation Range – $19-$21/hour

Compensation & BenefitsThis opportunity is budgeted at $Compensation Range – $19-$21/hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement,

TCS Education System (TCS) is an integrated, nonprofit system that works collaboratively to advance institutional sustainability, student success, and community impact. Founded in 2009, the System consists of six distinct communities—The Chicago School of Professional Psychology, Pacific Oaks College & Children’s School, The Colleges of Law, Saybrook University, Kansas Health Science Center, and the TCS System Office. TCS utilizes strategic partnerships to maximize the educational experience of students and prepare innovative, purposeful agents of change who serve our global community.

APPLY HERE

Teacher Assistant- Pearson Virtual Schools

by Kay Tay | Jul 12, 2023 | Uncategorized

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson’s Virtual School K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers, and leadership, Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success.

Position Summary:

Working from home, the Teacher Assistant will be part of a team of educators providing instructional support to Connections Academy schools and District Programs. Teaching certification is not required to be a Teacher Assistant.

Primary Responsibilities:

• Data Entry including course reductions
• Clerical work setting up Message Boards and Landing Pages
• Sending out reminder messaging to students and families
• Taking attendance
• Updating educational recordings to match requirements
• Other duties as assigned
  

Pearson Virtual Schools is focused on providing a flexible work environment for its employees, including the ability to work from home on a regular basis in most positions.  We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime.  In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. 

The following equipment will need to be provided by you, as the employee, when working from home:

1. Laptop
2. Headset

Requirements:

• High School Diploma or GED
• Technologically proficient (especially with Google Apps for Education, learning management platforms, HTML, and web conferencing software)
• Strong administrative skills
• Ability to use discretion and maintain all confidentiality
• Ability to work up to 20 hours a week
• 1+ years of experience preferred

Capabilities:

• Customer Centric – Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.
• Communications – A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
• Works well in a matrix – Models collaboration, solves problems with peers, builds trust and support.
• Takes personal responsibility – Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and exploiting new opportunities

Behaviors:

1. High level of integrity and transparency;
2. High degree of flexibility;
3. Positive attitude;
4. Evidence of a strong work ethic;
5. Demonstrated team player

Note: The anticipated starting rate for Colorado-based individuals expressing interest in this position begins at $13.50 per hour. The Teacher Assistant position will not be eligible for benefits. 

APPLY HERE

Team Coordinator, Listing Media Services

by Kay Tay | Jul 11, 2023 | Uncategorized

Listing Media Services is a real estate photography startup within Zillow Group’s ShowingTime+ brand. Our mission is to fulfill the media marketing needs of real estate agents across the United States to make their listing stand out in any market. We are on a path to 2-4x the business this year.

Photographers are the face of Listing Media Services. They represent the brand in their interactions with agents and home sellers. Their ability to deliver a timely and quality work product is crucial to delivering on our value proposition. The agent’s experience is largely shaped by that individual. That’s why it’s critical to support our photographers so they can best serve our customers. Our team is light on its feet and able to adapt quickly to new challenges.

Listing Media Services offers a variety of services from high-resolution photos, interior video, virtual 3D tours, interactive floor plans, aerial photography, and more. Training our photographers in each of these offerings is essential to deliver a best-in-class experience for the agent and homeowner.

About the role

This role will provide support to various photography operations leaders and will handle administrative tasks surrounding building our internal photographer network. This person will play a crucial role in ensuring a smooth, efficient, and effective operation of the team. They will assist in delivering an exceptional new hire experience and will execute on efficient processes, resulting in consistent timelines and insights. They will support the development and growth of photographers by supervising and driving training completion in each of our core services.

You Will Get To:

• Communicate, via email, onboarding and training timelines to new hires and field any inbound questions to provide further clarity
• Act as a SME on the photography process flow from day 1 to being “capture-ready”. Partner across teams to limit defects from flowing downstream.
• Assist in scheduling and coordinating in-field training
• Maintain accurate records of photographer information across multiple spreadsheets
• In partnership with Zillow’s Compliance team, maintain accurate records of active FAA Part 107 drone licenses to ensure drone operations are compliant with legal requirements
• Monitor and evaluate the progression of photographers in training and communicate when additional training is required or timelines are not being met
• Coordinate with other departments to ensure that all necessary equipment and software is available for photographers
• Respond to inquiries from photographers regarding training and equipment
• Learn and become a guide in using our content platform, Aryeo, to assist with updating shopping cart services
• Assist in scheduling new hire 1:1 appointments and managing calendar invitations
• Provide other administrative support to the photography operations team as needed

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $26.40 – $39.60 Hourly. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Proficient in administration, with a strong emphasis on quality, professionalism, and customer service.
• Excellent communicator.
• Strategic thinker and problem-solver.
• Meticulous, capable of leading multiple priorities in a fast-paced environment.
• Advocate for continuous improvement, always seeking ways to enhance operations and service delivery.

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred
• 2+ years of experience in an administrative or training role
• Excellent organizational and communication skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Knowledge of still photography, video, drone, and 3D home tours preferred
• Proficiency in Microsoft Office and Google Suite
• Strong analytical and decision-making skills

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

APPLY HERE