Writer / Editor

Fully Remote SEO Content Writer and Transcript Editor wanted on an ongoing and part-time basis. (Longer term and more full-time opportunities may be available.)

Speakeasy Marketing Inc. is a legal marketing firm that provides website development and content writing services for lawyers across the U.S. in every practice area. Our writing team is responsible for creating quality and professional content that helps connect attorneys with clients who need their services.

We accomplish this by creating long-form article-based content aimed to explain a wide range of legal processes and subjects in an easy-to-read and personable manner.

Applicants Should Have The Following Skills…
Strong attention to detail
Excellent listening skills (US Accent)
Must be able to write compelling copy
Excellent writing with skill in storytelling and copywriting
Ability to provide high-quality work on a consistent basis
An understanding of SEO and related practices
Strong command of English grammar is a must (i.e. sentence structure, punctuation, proper word use, and phrasing)
Ability to perform tasks within a given deadline (some assignments have a turnaround time of 3 business days)
The following is preferred, but not required for the right applicant…

Legal Experience
Copywriting Course Certification
Search Engine Optimization Proficiency
Your Duties Will Include…
Article Transcript Editing
Edit transcripts of verbal interviews with attorneys on various legal topics. It will be your job to make the text look presentable, personable, and informative enough for a professional website.

Transcripts are to be completely revised and edited for sentence structure, grammar, spelling, etc.
Transcript sections are to be edited to read as informative, Q&A-style articles. (i.e. To appear as though the content has not originated from a verbal interview.)
Transcripts are verbatim. You must be able to use experience and common sense to discern which things should be removed from the final piece. (This includes conversational sentences, “uhs & ums”, and more.)
Transcripts are typically 6-10 pages long (including the title page & table of contents) and take between 1-2 hours to complete.

SEO Writing
SEO writing assignments include various kinds of content for an attorney’s site such as: Homepage Content, Practice Area Pages, and Local Area Pages.

Content should be personable, but professional.
Content should be SEO-optimized. (We will provide you with relevant keywords to work into the content as needed.)
Content should clearly explain the type of law or practice area while informing the reader of relevant information.
Content should explain why the firm is the right choice for the consumer and feature a call to action at the end.
SEO Writing assignments are typically requested to be ~700 words in length and take 1 – 1.5 hours to complete.

Team Participation:
While you will work primarily on an individual basis, team participation is a key aspect of any position with Speakeasy. As such, you should be available for:

Monthly Writing Team Meetings (audio only)
Occasional 1-on-1 Meetings with Senior Editing Staff & Management
Team Coaching/Info Sessions (as needed)
Compensation
Your work with Speakeasy is paid on a per-assignment basis. On average, you can expect 4 Transcript Editing assignments and 4 SEO Writing assignments to be sent to you for completion each week. You will be paid through direct deposit weekly after submitting an invoice for your work each Friday.

$40 for every transcript assignment of up to 10 pages, and an additional $4 for every page after.
SEO writing assignments are paid at a rate of $20/hour.
Team meetings, onboarding, etc. are paid at a rate of $20/hour.
Ready To Apply?
Send an email to [email protected] with your resume AND a 400-word writing sample based on this prompt: DUI In (Your State). Additionally, the subject line of your email should read, “DUI in (Your State)”.

(i.e. DUI in Ohio, DUI in Nebraska, or whichever state you are located in.)

If you qualify, we will send you a few paragraphs of raw transcribed text for you to edit and send back as a sample.

A phone interview will be conducted afterward for top applicants.

Applicants who do not submit the 400-word sample on DUI will not be considered.

DTP Team/Agency wanted

REMOTE /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – GLOBAL FREELANCE & AGENCY OPPORTUNITIES /FREELANCE-REMOTE/ REMOTE
Responsibilities:

  1. File preparation for translation
  2. PDF to editable format conversion and layout and segmentation fixing
  3. DTP of translated files
    Skills required:
  4. Regular Desktop Publishing
  5. Formatting, PDF to Word conversion and cleanup
  6. Ability to multitask, prioritise assignments and responsibilities, adhere to strict deadlines and work well under pressure
  7. Strong interpersonal and collaborative skills as well as highly effective communication skills
  8. Strong attention to detail is essential
  9. Multilingual/Localization expertise an advantage
  10. PC skills:
    (1) An excellent working knowledge of Adobe Creative Cloud apps – primarily InDesign, Photoshop and Illustrator + Framemaker, Figma and so on.
    (2) Competent user of Microsoft Office

$10 – $15 an hour

Freelance Video Producer

Curated is on a mission to help people find exactly what they’re looking for

Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.

Curated is the home of America’s biggest community of Real Experts

Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.

Making high-stakes purchases easier is only the beginning

Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.

It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.

Curated – Freelance Video Producer
Curated, an e-commerce site where you shop with an expert, is seeking a Freelance Video Producer to produce videos hosted by our golf, ski, and snowboard experts for our YouTube Channel.

We’re a dynamic startup humanizing the online shopping experience, and our content channels are rapidly growing! As a freelance producer, you will create engaging content that resonates with our audience and utilizes our brand style and voice.

Location: remote

Responsibilities

Coordinate end-to-end production of video series featuring Curated experts, including product reviews and product comparisons
Create scripts and assign projects to video editors
Review video cuts and turnaround notes to editors
Publish YouTube videos
Update video production calendar
Learn and implement our brand style and voice
Help with video editor recruiting and manage onboarding
Qualifications

Experience in digital video or television production
Passion for storytelling
Excellent written and verbal communication skills
Meticulous attention to detail
Final Cut Pro, Adobe Creative Suite, graphic design, and/or Photoshop experience
Understanding of Youtube
Interest and/or experience in golf, skiing, and/or snowboarding
Compensation is $20/hour.

If you are interested, please submit your resume and cover letter. Please note this position requires use of your personal laptop.

As this is a Freelance position, company benefits (Medical, Dental, Vision, PTO, 401K, etc) will not be offered.
While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!

About Curated

Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.

Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.

Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.

Paid Media Specialist 

Job Description
Lifetime Brands is searching for a Digital Paid Media Specialist who will be responsible for supporting the paid media efforts across Lifetime Brands’ DTC divisions. The Digital Paid Media Specialist will serve as the multi-channel paid partner, interfacing with the divisions and DTC team to support campaigns promotions, and paid media optimizations. You will work with a collaborative team to be an extension of the DTC brands, representing their business and consumers while partnering with the DTC team to develop strategic paid media initiatives.

What you’ll do

Creative Updates:

Manage and coordinate the implementation of creative updates across our paid media channels.
Collaborate with internal teams to ensure timely execution of creative changes.
Conduct thorough quality checks to maintain brand consistency and optimize performance.
Familiarity with managing creative updates and optimization techniques for digital advertising.
Tactical Optimization Updates:
Monitor campaign performance regularly and identify areas for improvement.
Execute tactical optimization updates, such as bid adjustments, ad targeting modifications, and keyword optimizations.
Analyze data and metrics to make data-driven decisions and maximize campaign effectiveness.
Promotional Calendars:
Develop and maintain promotional calendars aligned with marketing objectives and business goals.
Coordinate with cross-functional teams to ensure smooth execution of promotional campaigns.
Monitor campaign performance during promotional periods and make necessary adjustments to optimize results.
New Media Trends:
Stay up-to-date with the latest trends and advancements in the paid media industry.
Research and evaluate emerging platforms, ad formats, and technologies to identify opportunities for innovation.
Share insights and recommendations with the team to enhance overall paid media strategies.
What you’ll need:
Proficiency in using advertising platforms and tools to execute and monitor campaigns effectively.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Current understanding of the latest trends and technologies in digital marketing.
Demonstrated ability to adapt to changing priorities, trends, and technologies in the paid media landscape.
Previous digital agency experience is a plus.

Education / Position Requirements:

Bachelor’s degree in marketing or equivalent certifications(s).
2 + years of experience managing Paid Search, Display and/or Social Ad campaigns
Excellent communication skills, both verbal and written, to effectively collaborate with internal teams, external partners, and stakeholders.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Location: Remote

Salary Range: $50,000 – $60,000

Coordinator, Digital Scheduling (Temporary)

Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed.

Division Story
Production Operations and Engineering consists of a wide range of media centric roles. We are responsible for managing the entire life cycle of A+E’s programming. This is where we produce, transform, broadcast and distribute content as well as run the tech infrastructure for the Media Supply chain. We are an energetic team that fulfills the business objectives within a thriving dynamic industry. Developing new solutions to continually improve the user experience of our customers, consumers and colleagues is our mandate. If you have the determination and aptitude we are seeking for a role in this challenging and rewarding business and are eager to work for a department that sets the standard for our industry, then we look forward to speaking with you!
Job Description
THE ROLE: Digital Scheduling Coordinator (Temporary)

Reporting to the Supervisor, Digital Scheduling, this position is a key player in the Global Operations & Partner Services team. You’ll act as the main point of contact and customer service representative for assigned international or domestic partners. These may include International Program Sales and Channel Partners, Video-on-Demand, TV Everywhere, Download-To-Own, SVOD, OTT, AVOD, Direct-to-Consumer SVOD and our own Brand Sites.

This individual acts as a broker and negotiator between multiple internal and external stakeholders including programming, sales, legal, clients, vendors, and internal fulfillment teams, and is expected to take the lead in the coordination and fulfillment of content to worldwide partners and platforms. As the front face of our team, you’ll help to maintain our “best-in-class” standards for distribution operations.

MORE ABOUT WHAT YOU’LL DO:

The Digital Scheduling coordinator will manage the flow of information and materials for all matters related to deal fulfillment and distribution including onboarding, delivery requirements, and content availability dates.

You will leverage A+E’s enterprise systems to update fulfillment records with revisions associated to date changes, metadata updates and video updates when necessary.

Fantastic communication skills are a must. This individual manages all aspects of internal and external partner communication, responding to ad hoc requests and ensuring that questions and concerns are resolved quickly and efficiently.

In this role, you’ll build relationships with your assigned clients and maintain updated information on client contacts and technical requirements.

Sales and Legal will look for your input during the deal negotiation process, to provide guidance on technical requirements, material costs, program availability, and delivery timelines.

Marketing, Ad Sales, and Distribution teams will look to you to manage requests for all promotional stunts.

You’re well-versed in AirTable & Excel and can create and manage project trackers with ease. You’ll be responsible for maintaining oversight of priority program requests for international channel partners and sales deals and will work with internal teams to keep new program assets moving quickly through the internal pipeline.

You’ll coordinate with many teams on a variety of services including metadata management and curation, encoding and media preparation, quality control, content packaging and high-speed delivery of A+E Networks’ programming across global platforms.

In addition to generating fulfillment orders for international channel partners and sales deals, this individual coordinates with internal fulfillment teams and external vendors to ensure that priority orders are fully processed and delivered by their due dates, and that rejections are resolved within 72 hours.

YOUR STORY:

The ideal candidate is a critical thinker and a proactive problem-solver. You love efficiency and aren’t afraid to jump in, work through obstacles and keep your project moving forward.

You have knowledge of file formats and global media standards, giving you a firm understanding of technical requirements and distribution workflows.

You’ve worked in client-facing roles, so you possess a high level of diplomacy and excellent customer service skills. You know how to interact effectively and collaboratively across all levels of the organization. Your friendly, can-do attitude and poise under fire make you a trusted colleague and partner.

Strong time management skills and the ability to balance multiple projects and priorities are among your strengths. The ideal candidate possesses amazing attention to detail, but always has an eye on the broader strategic needs of the business. You’re flexible and able to pivot quickly to meet changing demands and business needs.

WHAT YOU’LL LEARN:

On our team, you will have exposure to all the inner workings of what it takes to get our content out the door and on the eyes of the world. Collaboration with Programming, Scheduling, Sales, Legal and other stakeholders within our organization will give you a 360 view of the broadcast supply chain. You’ll be encouraged to contribute to streamlining and improving our processes. We’ll provide challenges for your creative spirit as we embrace technological advances in producing and delivering award-winning content for a global audience.

MORE ABOUT YOU:

BA or BS in Media, Communications or related field
3-4 years of experience in client services or account management, production services, media supply chain and/or digital distribution.
Knowledge of global broadcast standards, digital media platforms, or encoding and post production processes highly preferred.
Excellent written and verbal communication skills.
Working knowledge of Microsoft Office Suite. Experience with AirTable and SharePoint a plus.
There is the opportunity to work in a “blended” environment from either on-premises or remote locations. Remote work from home is predicated on having a robust home network/internet service capable of supporting the position’s areas of responsibility.
Please note project assignment associates are engaged to provide service to A+E Networks on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third party vendor with a duration/tenure of no longer than eighteen (18) months.

Compensation
Contract Hourly Pay Rate: $30.00

The pay rate displayed serves as a good faith estimate for this role.

Compensation for the role will be based on a number of different factors

such as a candidate’s qualifications, skills, competencies, location, and

experience. Learn more at aenetworks.com/careers.

Remote Digital Stylist

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG’s priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG’s Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being “All Heart.” NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.

DESCRIPTION

We are looking for enthusiastic candidates who are strong in digital selling, styling and luxury fashion. The ideal candidate will have a passion for delivering the kind of elevated client experience Neiman Marcus is known for. The focus will be assisting clients with their shopping needs and doing so in a way that fosters long-term engagement with our brand.

This is a full-time position. The stylist will work from home (i.e. remotely) but have the ability to travel to the store if needed for client visits, etc.

Key Responsibilities of this Position:

Support customers who are engaging with NM via various channels.
Utilize fashion and product knowledge to answer customer questions and make product recommendations/suggestions to help satisfy shopping needs.
Build relationships with new customers and utilize the experience as a foundation for repeated engagement.
Continue to build and support clientele book.
Meet sales targets.
Utilize relevant NM systems to satisfy customer questions and place orders while still ensuring impeccable follow-through.
Additional duties and responsibilities including projects, tasks, and activities as required.

Qualifications

QUALIFICATIONS

1 – 2 years previous luxury retail experience (selling experience preferred)
Experience working in a digital selling environment is strongly preferred.
Strong written skills that lend to clear and concise communication, including ability to effectively communicate via Microsoft Teams, email, live chat etc.
Ability to work a flexible schedule to include some evening and weekend hours as needed
Ability to multi-task
Demonstrated ability to build strong, on-going client relationships that create value for both NM and the customer
Strong time management skills with ability to successfully multi-task and prioritize competing responsibilities
Ability to quickly learn and adapt to new digital tools/technology and try new ways of working; thrives in a start-up like environment
Be a team player who contributes/ shares info with peers within a very collaborative environment
Demonstrated commitment to customer service excellence
Ability to work independently with little guidance; ability to utilize knowledge and tools provided to independently resolve customer questions/concerns
Ability to build strong internal business relationships across functions/teams to ensure seamless client experience
High School Diploma / equivalency required

Technical Requirements

· High-speed broadband Internet connectivity of no less than 10 Mbps down / 3.0 Mbps up

· NOTE: Due to confidential requirements of company/customer information, the use of wireless routers is not permitted.

Primary Location: United States of America-California-LOS ANGELES-Beverly Hills-Remote Los Angeles
Job: E-Commerce
Job Posting: Jul 26, 2023, 6:02:43 PM
Overtime Status: Non-exempt
Maximum Pay Range $: 30
Minimum Pay Range $: 28

Master Data Operator – Remote

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson has an exciting opportunity for a Master Data Operator on our Enterprise Data team!

Responsibilities:
Responsible for compiling, validating, entering, and maintaining data
Review data for deficiencies or errors, correcting any incompatibilities and checking output
Research and obtain further data when needed to ensure completeness
Maintain strict confidentiality
Respond to queries for information within a timely manner
Follow data integrity and security policies
Review vendor/third-party provided data for accuracy and conformity with company standards
Adhere to all policies, rules, regulations, and procedures
Perform other duties or functions as requested by management
Qualifications:
High School Diploma / General Education Degree required
1-2 years relevant work experience
Organized with outstanding attention to detail and accuracy
Strong verbal and written communication skills to include use of proper grammar and punctuation
Ability to work within time constraints
Ability to concentrate for lengthy periods and perform accurately with speed
Basic Excel experience required (sort, filter, basic formatting, basic formulas)
Exhibit computer literacy and familiarity with navigation and basic programs such as MS Office
Proficient touch typing skills
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $19.71

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

(REMOTE) DATA ENTRY POSITION

M-F  3PM-11:30PM

$14.50 PER HR. PLUS GREAT BENIFITS

MUST BE ABLE TO TYPE 40 WPM OR BETTER

Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Ability to perform analytical and operational processes.
  • Entry-level position with limited requirements for licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Works with a close degree of supervision.

Functional Knowledge

  • Has basic skills in a range of processes, procedures and systems.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.
  • Impacts a team, by example, through the quality service and information provided.
  • Follows standardized procedures and practices.
  • Receives close supervision and guidance.
  • For consistency, methods and tasks are described in detail.

Leadership

  • Has no supervisory responsibilities.

Problem Solving

  • Ability to problem solve, self-guided.
  • Has limited opportunity to exercise discretion.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Receives, processes, and ensures document classification are completed and transmitted to clients.
  • May require outbound correspondence from the client to be processed.
  • Receives documents from both electronic and hard copy forms for processing.
  • Sorts, images, documents, files, and archives by form type.
  • Identifies documents and their purpose; creating a database of information.
  • Classifies documents based on contract requirements.
  • Captures information based on client requirements.
  • Verifies data from automated data extraction tools.
  • Ensures transmission of processed data to the appropriate next level.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Benefits Specialist (Contractor)

The Benefits Specialist position will assist with the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position will provide excellent customer service and be an advocate for employees and their dependents. This role will also help the Rewards team monitor and improve existing programs.

Where you can make an impact:

  • Regularly respond to employee benefit questions via email, slack and zendesk
  • Front line support of day-to-day benefits administration for our medical, dental, vision, life, disability, FSA, HSA, COBRA and leave of absence programs
  • Support in running annual open enrollment in the U.S.
  • Support in running Wellness Week
  • Support to Business Partners for daily benefit questions or concerns
  • Managing content on our U.S., Canada and UK intranets
  • Support Annual compliance testing
  • Conduct monthly billing reconciliation and carrier/vendor system audits
  • Support international benefits and policies
  • Partner with Payroll to ensure accuracy of benefit deductions
  • Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
  • Assists with new-hire orientations
  • Performs quality checks of benefits-related data
  • Assists employees regarding benefits claim issues and plan changes
  • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
  • Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts

You are:

  • A strong and empathetic communicator
  • Able to work with a diversity of teams and vendors
  • Professional and discrete with sensitive and confidential employee matters

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

  • Experience with global benefits preferred
  • Experience with Workday
  • Deeper knowledge of Google Suite; Excel / Google Sheets skills (e.g., if/then statements, VLOOKUP’s, pivot tables, formulas)
  • Minimum of 2 years of benefits specific experience
  • Solid understanding of benefit plans and best practices
  • Solid knowledge of compliance requirements, including FMLA, ACA, ADA, and federal and state laws regarding benefits (e.g., COBRA, HIPAA, etc.)
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and time management skills
  • Proficiency with Excel / Google Sheets

Pay Transparency

  • The hourly rate for this role is $60
  • This is a W2 contract role

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-JK1

#LI-4

#LI-Remote

Data Aide

Job Summary

  • DATE POSTEDJul 20, 2023
  • SCHEDULEFull-time
  • JOB CODE4742
  • EMPLOYEE STATUSRegular
  • GRADEE
  • REQUISITION ID99998
  • WORK ARRANGEMENTRemote Eligible

The Department of Medicine is committed to setting the highest standards for patient care, ground-breaking biomedical research, professional education, teaching, and training. We are devoted to advancing the science of medicine by developing new methods to prevent, diagnose, and treat all aspects of human disease and strive to provide compassionate and pioneering health care to all of our patients.

IT Applications team is an integral unit of the department central operations to support these mission areas. We’re a nimble, effective, and fast paced team that has developed a large portfolio of web properties that are public facing as well as web application systems for internal consumption. We are seeking a Data Aid to help with data collection, aggregation, formatting, presenting, and tracking as part of the overall data flow in our development process. The incumbent will be working closely with all team members and reports to the Director of the team. We offer flexible work arrangement with hybrid or remote work option. 

Duties include:

  • Accurately enter data from data sheets or charts into a database and/or manual filing system using specific, standard instructions.
  • Determine appropriate action to be taken for duplicate, inaccurate, or unclear information.
  • Assist with data collection when needed.
  • Maintain a variety of complex records; suggest or make improvements to recordkeeping procedures.
  • Perform audits of own work or that of others to ensure conformance with established procedures.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

DESIRED QUALIFICATIONS:

  • Strong knowledge of Excel in formatting and organizing data.
  • Basic knowledge of cloud based work productivity tools such as Google Workspace.
  • Strong ability to learn.
  • Extreme attention to details.

EDUCATION & EXPERIENCE (REQUIRED):

  • High school diploma, G.E.D., or equivalent and two years of relevant experience or a combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

  • Strong clerical, interpersonal, and basic organizational skills.
  • Good computer skills.
  • Ability to exercise judgment and employ basic reasoning skills.
  • Strong attention to detail.

PHYSICAL REQUIREMENTS:

  • Sitting in place at computer for long periods of time with extensive keyboarding/dexterity.
  • Occasionally use a telephone.
  • Rarely writing by hand.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

AI Model Training: Seeking Finance/Banking Experts to work on AI projects (US)

REMOTE US /AI TRAINERS – DOMAIN EXPERTS – FINANCE & ACCOUNTING /INDEPENDENT CONTRACTOR – PROJECT BASED/ REMOTE
We’re seeking people with proficiency in the Finance or Banking industry, good writing skills and an interest in Artificial Intelligence (AI) to join our community of AI Model Trainers.

Appen’s community of experts and workers help create and improve AI-generated content, applying their subject-matter expertise and writing ability to help influence and refine large language models (LLM). LLM’s are the fast-developing technology underpinning new Generative AI products like ChatGPT and our work is a key input to making AI models more effective and safer for users.

After a simple qualification process, you’ll be providing the model with vital data to generate accurate and contextually fitting responses for Finance-related topics. As a member of our community, you can then choose to contribute on a variety of projects as they become available. Projects range in length from a few hours to multiple weeks, or even months; offering you ultimate flexibility to manage your own schedule.

  • We have a paid project opening now requiring 10-15 hours of work, so don’t hesitate! Apply now and dive into the exciting world of AI model training.

Your role:
Your main responsibility will be to create, evaluate, and refine pairs of prompts and responses for a sophisticated LLM. You’ll need to effectively communicate your understanding of Finance topics to rank and craft realistic and nuanced AI prompts (what you might ask an AI model) and responses (what you want the AI model to answer). You will be provided access to training materials and calibration exercises to learn what a good answer is like.

What you need:
· Must be eligible to work in United States
· US English language speaker with good writing and proofreading skills
· Good knowledge of Finance subjects and the ability to craft original responses
· Excellent attention to detail
· A learning mindset – no prior experience in AI is needed

What we offer:
· Flexible hours
· Remote work
· Competitive compensation
· Opportunity to learn and work in AI, and to make a positive impact on the development of the AI industry
· Opportunity to expand to other AI-related projects

This opportunity will suit:
People seeking a gig-based opportunity to earn additional income while gaining hands-on experience in AI:
· Subject matter experts, researchers and academics who want to learn and contribute to AI development
· Students currently studying a Finance focused degree
· Teachers & tutors with hands-on experience teaching Finance subjects
· Lifelong learners interested in exploring opportunities in AI

Easy to apply:

  1. Register [5 minutes]: Click Apply and complete the application form.
  2. Guidelines Quiz [15 minutes]: Take the Guidelines Quiz – a link will be sent to you by email once you submit your application.
  3. Calibration task [60 minutes]: If you pass the Guidelines Quiz, you’ll immediately receive an email with a link to a paid calibration task related to your Finance expertise.
  4. Start working: With a successful calibration, you’ll receive an email with a link to join the project as an AI Model Trainer for Finance subjects and can start working immediately.
    $20 – $60 an hour
    · Choose the projects and set your own schedule
    · Payment is based on a per-task or per hour basis
    · Payment rates varies by project and country

Senior Content Writer

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview
Trailhead is the fun way to learn. It’s a gamified platform where you develop valuable skills while earning badges you can display on your profile. With over 1,000 badges to choose from, Trailblazers can get hands-on with Salesforce products and other technologies. You can even learn soft skills!

We are the Trailhead Content team, and we run the publication house for Trailhead. We generate ideas, we write and edit content, we develop hands-on challenges, and we publish badges to Trailhead every week. We believe that content on Trailhead should be conversational, brief, and encouraging. Since launching in 2014, we have attracted more than three million learners to Trailhead. Trailhead helps prepare Trailblazers for the jobs of the future, and this is your chance to be part of it!

We are looking for a Senior Content Writer to own, create and maintain Trailhead content and resources for our Trailblazers. This role will work with product managers, stakeholders, and executive sponsors to produce learning content for our Trailblazers. The ideal candidate will have a strong writing background, be creative, and is self-motivated.

Responsibilities

  • Own, write, and maintain Trailhead badges and included resources that makes challenging, complex ideas, concepts, and tasks understandable and fun
  • Work with subject matter experts, product managers, role advocates, and Trailblazers to outline, write, and produce Trailhead badges
  • Manage badges throughout the production lifecycle through rounds of edits and revisions with subject matter experts, editors, testers, and stakeholders
  • Create and build hands-on learning experiences that are engaging to our community
  • Anticipate content needs in the face of rapidly changing product, audience, and business drivers
  • Create, as needed, additional types of content such as blogs, knowledge articles, and videos to help build the skills and knowledge of Trailblazers
  • Develop and maintain a general knowledge of the Salesforce platform, including technologies used by Salesforce

Required Skills:

  • Minimum 5 years of experience as a writer
  • Experience with Trailhead, Salesforce, or similar applications
  • Demonstrates ability to create, with minimal oversight, written, story-based / conversational learning content about software products and business topics

Preferred Skills:

  • Demonstrates ability to work with key stakeholders, product managers, and documentation writers to gather information about the features and functionalities of software products
  • Demonstrates ability to shift focus from writing about one topic area to another with ease
  • Demonstrates ability for creative thinking and project management
  • Self-starter that thrives in a team with the energy and chaos of a startup and doesn’t mind keeping things weird.
  • Methodical and organized; manages multiple opportunities, projects, and priorities concurrently and manages time effectively
  • High energy, enthusiasm, and passion for building valuable resource collection
  • Excited to learn and write about Salesforce and associated technologies and business skills

APPLY HERE

Senior Content Designer

Ibotta is looking for a Senior Content Designer to join our Product Design team. Product Design at Ibotta works cross-functionally to deliver exceptional experiences that help millions of shoppers save time and money. 

As a Senior Content Designer, you’ll make the product experience great with simple, clear language and an authentic, human voice. You’ll evolve the UX content practice at Ibotta by developing processes, creating standards and guidelines, and establishing content in our design system. You’ll collaborate with product designers, product managers, UX researchers, customer support, engineers, other writers, and stakeholders from every corner of the company to define the messaging of Ibotta’s consumer-facing and B2B products. 

This position is located in Denver, Colorado or with the option of full-time remote. Candidates must live in the United States.

What you will be doing:

  • Leverage Ibotta’s voice and tone to shape the user experience
  • Create content guidelines, develop content patterns, and further evolve the voice & tone guidelines for product
  • Develop and evolve systems for scaling content design across multiple products
  • Help Product Designers write content for mobile and web, including headers, labels, buttons, instructional text, error messages, notifications, and in-product messaging
  • Utilize data and research insights to evaluate content effectiveness
  • Manage multiple projects throughout the product development process
  • Present and rationalize work at product and design reviews
  • Provide tools, demos, and tips to evangelize the value of good content and the role of content in experience design 
  • Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere 

What we are looking for:

  • 5+ years experience planning, writing, and editing content for web or mobile products
  • Bachelor’s degree in UX, Journalism, English, Psychology, HCI, or related field required
  • Exceptional writing skills with a portfolio showcasing your work
  • Experience in UX, product, marketing, or copywriting 
  • Ability to thrive in a fast-moving environment and comfortable with ambiguity
  • Comfortable managing multiple competing priorities and asking for help when needed
  • Ability to effectively communicate the content experience to executives and stakeholders

About Us:

Built in Denver, CO, Ibotta, Inc. (“I bought a…”) is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

Additional Details:

  • This position is located in Denver, CO or with the option of full-time remote and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity.
  • Base compensation range: $100,000 – $130,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. 
  • Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

APPLY HERE

Documentation Coordinator

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Coordinate all activities related to the marketing and communications functions• Write, design, coordinate, and produce materials to support corporate and subsidiaries
• Collaborate with vendors on graphics design, advertising, marketing and printing
• Update member handbooks, provider directories, and coordinate printing and distribution of new member packets
• Coordinate activities to support marketing and communications needs

Education/Experience: Bachelors Degree in Public Relations, Marketing, Communications, related field or equivalent experience. 0-2 years of marketing or communications experience.
 

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

APPLY HERE

Clinical Data Abstractor – TVT/LAAO – Part Time

At Carta Healthcare, we believe in a multidisciplinary approach to solving problems. Our mission is to automate and simplify the work that burns out clinical staff, so they can focus on patient care. Our AI Enabled Technology offers a complete solution (people, process and technology) to support the Healthcare Registry Data Market. We design products that transform the way hospitals use data to deliver care. We make analyzing data fast, easy, and useful for everyone. We give clinicians time back to focus on research and care that improve patient lives by reducing paperwork. Carta Healthcare is a remote organization with headquarters in San Francisco and Portland, Oregon.

To learn more about our AI Enabled Solutions and more about our company, please visit www.carta.healthcare

We’re looking for a Clinical Data Abstractor – TVT/LAAO who will work under the direction of the Lead Data Abstractor to abstract and code information in the prescribed format to satisfy the requirements of the target registry by reviewing patient records and abstracting key data elements. 

With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.

This role is fully remote and we have a variety of employment opportunities. This will initially be a part time role and has the potential to convert to full time. 

Required Qualifications : 

  • 2+ years direct TVT / LAAO Registry Abstraction experience for a Health System or Hospital
  • Current abstracting experience. Actively abstracting within the past 12 months
  • Experience and knowledge of several medical registries with relevant clinical background
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
  • Ownership approach to workload, ability to work independently
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills.
  • Team player who is collaborative and can work in an independent environment. 
  • Remote training and onboarding compatible
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
  • Any or other additional responsibilities as assigned

Bonus points: 

  • Prior experience working remotely 
  • Experience working with a SaaS, Healthtech or Software company
  • RN or LPN credentials

The target wage range for this role is $28.00 -$32.00 per hour. Compensation decisions are dependent on multiple factors including but not limited to skills, experiences, licensure and certifications.

APPLY HERE

Go-To-Market Enablement Coordinator

The Go To Market (GTM) Enablement Coordinator is responsible for the support and coordination of a multipronged enablement strategy that continuously elevates the level of performance across our GTM team. It requires someone who thrives in a fast-paced, ever changing environment, and has exceptional organizational skills and attention to detail. This role works closely with cross-functional teams and stakeholders including Sales, Marketing, Client Success and GTM Operations to ensure all GTM Enablement plans, programs, and initiatives are managed and delivered effectively.

Responsibilites:

  • Coordinate and program manage the GTM onboarding program 
  • Coordinate the development and execution of ongoing GTM training and enablement programs 
  • Manage the GTM enablement and training calendar, and the scheduling and preparation process to maximize efficiency and effectiveness of our programming
  • Coordinate the creation, deployment and ongoing maintenance of GTM enablement resources, templates, best practice documentation and tools, and trainings 
  • Coordinate and program manage an enablement effectiveness process, including reports on training and enablement programming completion, certification process where applicable, and feedback intake to support continuous improvement
  • Support the transition to a new Learning Management System and ongoing maintenance 
  • Support the planning and execution of GTM team offsite meetings and enablement sessions
  • Provide support to GTM team members who have questions or concerns about training and enablement programs
  • Work on broader GTM Enablement and Operations projects or initiatives as requested

Qualifications:

  • 2+ years of Administrative, Project Management, or Operations experience
  • Ability to manage multiple projects and responsibilities simultaneously 
  • Ability to work independently and work collaboratively within a team environment
  • Independently capable of seeking information in an unstructured environment, corralling resources, and delivering results in challenging situations
  • Strong bias for action and ability to prioritize and execute

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care.

APPLY HERE

Medical Claim Analyst

Job Description
-Responsible for initial review and triage of claims tasked
for review.
-Determines coverage, verifies eligibility, identifies and
redirects misdirects
-Responsible for prepping the authorization in the system
and triage cases to medical staff for review.
-Organized and prioritizes work to meet regulatory and
claim turn-around times
-Promotes communication, both internally and externally to
enhance effectiveness of medical management services
and health care team.
-Performs non-medical research and support
-Adheres to Compliance with PM Policies and Regulatory
Standards.
-Maintains accurate and complete documentation of
required information that meets risk management,
regulatory, and accreditation requirements.
-Protects the confidentiality of member information and
adheres to company policies regarding confidentiality.
-Assist in the research and resolution of claims payment
issues.

Pay Range
The typical pay range for this role is:
Minimum: 18.50
Maximum: 34.60

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

jobs.CVSHealth.com/benefits

Required Qualifications
-1-2 years experience as a medical assistant, office
assistant or claim processor

Effective communication, telephonic and organization
skills. Familiarity with basic medical terminology and
concepts used in care management.
-Strong customer service skills to coordinate service
delivery including attention to customers, sensitivity to
issues, proactive identification and resolution of issues to
promote positive outcomes for members.
-Computer literacy in order to navigate through
internal/external computer systems, including Excel and
Microsoft Word.
-Ability to effectively participate in a multi-disciplinary team
including internal and external participants.
-Benefits Management – Understanding Clinical Impacts,
General Business – Applying Reasoned Judgment
-Claim – Payment management, Claim – Policies &
procedures, Clinical / Medical – General Management

Preferred Qualifications
-2-4 years experience as a medical assistant, office
assistant or claim processor
-ATV, ASD, MedCompass

Education
-High School Diploma or G.E.D

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. 

APPLY HERE

Content Specialist

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA).

The Content Specialist for the Product Development group within the Office for External Education (OEE) at Harvard Medical School supports a growing portfolio of educational products and programs designed for OEE’s target markets of corporate learners, health care professionals, and the general public. Reporting to the Assistant Director, Instructional Design, the Content Specialist will lead the setup of learning experiences that set high standards within the medical education community within the learning platform; will hold significant responsibility for beta testing and quality assurance; and will support course delivery by maintaining and updating existing courses.

The Content Specialist will have a deep interest, and preferably experience, in the field of online education, along with a strong desire to offer a superior educational product to a diverse online audience. The candidate should be known for careful attention to detail and rigor in documentation, strong writing skills, the ability to problem solve and work independently, and the ability to frame clear questions for effective discussion and action. The candidate should be comfortable in an educational setting, capable of working at a fast pace, and able to learn new technologies quickly. This individual will balance multiple projects and competing priorities. This position will contribute to the Product Development group’s ethos as a learning organization and center of excellence, with a mindset geared toward quality, scale, and learner success.

Primary functions of this position:

LMS Implementation and Course Maintenance (40%)

  • Facilitate course build efforts for OEE LMS types
  • Apply technical and content development expertise to the implementation of engaging, relevant, and inclusive asynchronous online learning experiences, delivered via a variety of LMS types
  • Identify opportunities to configure course assets to improve the learner experience
  • Perform quality assurance and functionality checks for online learning experiences
  • Support processes for UI/UX testing within learning platforms
  • Update and maintain existing online courses, including implementation of routine course fixes, including typo correction, image updates, and assessment item updates
  • Advise OEE colleagues on baking accessibility into project analysis and design phases; review content for adherence to digital accessibility standards and best practices

Content Management and Documentation (30%)

  • Support efficient file management and versioning for course assets
  • Proofread course components for grammar, formatting, and consistency
  • Review course materials for assets that require copyright review, research permissions, and guide faculty on appropriate next steps
  • Coordinate with other team members to maintain documentation related to online course creation and delivery, QA, and beta testing practices

Learner Data Reporting (20%)

  • Coordinate among product development, technology, and operations teams on the instrumentation of learning analytics in courses
  • Gather and organize learner experience data collected by the learning management system
  • Create reports on platform learner activity and course evaluation feedback to inform the product development team’s opportunities for product refinement and enhancement

Instructional Technologies and Innovation (10%)

  • Aid the platform development team (and vendors) in troubleshooting issues at the intersection of course content and technology
  • Provide expertise to faculty and other stakeholders of platform capabilities and learner experience guidelines
  • Support needs analysis for product enhancements
  • Support representation of product development goals and needs at weekly platform meetings

Basic Qualifications

4 or more years of experience. Higher education may count towards experience.
 

Additional Qualifications and Skills

  • Bachelor’s Degree is strongly preferred
  • Strong writing and grammar skills
  • Excellent attention to detail
  • Ability to problem-solve and work independently
  • Ability to learn new technologies quickly and effectively
  • Technical experience developing and deploying courses in learning management systems
  • Experience with data management, learning analytics, and data-informed decision making
  • Strong organizational skills and the ability to prioritize and manage multiple competing deadlines
  • Knowledge of digital accessibility standards and best practices
  • Experience with tools for evaluating accessibility
  • Experience with UI/UX testing
  • Knowledge of basic HTML
  • Committed to delivering a human-centered, quality learner experience
  • Comfortable with ambiguity, with a growth mindset and the ability to work both autonomously and in collaboration to deliver and meet deadlines
  • Motivated to remain at the forefront of educational technology, with the ability to present a perspective on these issues in strategic and technical conversations

Additional Information

A cover letter is highly encouraged as part of the application process.

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

Benefits

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

APPLY HERE

Temporary Benefits Specialist

Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion.

Forbes Media seeks a Benefits Specialist for an 8 month, temporary position. This person will report into the VP of Benefits & HRIS with a dotted line to the Benefits Manager to support all aspects of employee benefit administration. The ideal candidate has experience administering employee benefits, managing benefits data in HR systems, running and analyzing complex data reports from HR and vendor databases, and is organized and eager to join the team to help administer the employee benefits and policies at Forbes Media.

Responsibilities:

  • Benefits & HRIS Administration:
    • Assists in administration of all employee benefit programs including but not limited to medical, dental, life, disability, flex spending accounts, health savings accounts, EAP, commuter transit benefit, and 401k plan.
    • Owns the benefits invoicing process.
    • Reviews and processes new hire/COBRA benefit enrollments, terminations, and mid-year changes in ADP Workforce Now and manage eligibility data sent to vendor databases.
    • In partnership with the Benefits Manager, coordinates and manages a portion of annual Open Enrollment (OE) which includes testing the benefits enrollment module in ADP, coordinating employee education sessions, draft the communication materials for employees, and audit enrollments following OE.
  • Employee Engagement
    • Assists in drafting communications for health and wellness seminars, educational initiatives, including our annual benefits and Wellness fair, and quarterly newsletters
    • Supports Benefits Manager with employee benefit inquiries and managing the Benefits email inbox. 
  • Analysis & Audit of Benefit Plans
    • Regularly audits all benefit enrollment information in ADP with benefit vendor databases
    • Monitors and audits payroll deductions for accuracy
  • Compliance
    • Stays up to date on federal regulations, including IRS, DOL compliance, ERISA law, ACA and other laws governing employee and retirement benefits
    • Assists with other research as needed including but not limited to ensuring compliance with existing and emerging laws and/or regulations pertaining to leave time off, paid family leave, benefits eligibility, etc.

The ideal candidate:

  • 5+ years of corporate benefits experience required with strong working knowledge of benefit programs including health and welfare plans, 401k, FMLA, COBRA, ERISA, health savings accounts, flex spending accounts, disability plans, medical and dental plans.
  • Advanced level MS Excel, MS PowerPoint and MS Word.
  • Experienced working with robust HRIS and benefits software systems
  • Strong knowledge of benefit plan compliance requirements, state and federal laws such as FMLA, PPACA, COBRA, ERISA, etc.
  • Exposure to payroll processing preferred.
  • Strong analytical skills paired with an understanding of, and commitment to data integrity
  • Confidentiality and discretion is a must
  • Extremely detail oriented and well organized with the ability to multitask and set priorities
  • Excellent written and verbal communication skills.
  • Ability to identify and solve problems using both internal and external resources.
  • Ability to work both independently and with a team, while maintaining self motivation.

The hourly rate for this role is $30.00 – $45.00.

Forbes has estimated the compensation range set forth above in good faith.  The compensation range is what we believe we will offer, and ultimately pay, a successful candidate.  In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so.  Should we make any such changes, this advertisement will be revised to reflect such revisions.  We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes.  Thank you for your interest in joining Forbes!

APPLY HERE

Sr. Influencer Manager

Our vision is to make a healthy and sustainable lifestyle the most attractive choice. So we defy: the status quo, misleading product, and nonsense rules! We truly believe in the power of ideas and are thirsty to realize the ones that could have an impact. We’re an eclectic bunch of creative minds, experts, builders, and improvers. Our perspectives, cultures, backgrounds, dreams, skills, and life paths may have nothing in common, but we gather behind a vision and sail together towards our ambitious goals.

Awesome is the spirit, epic the goal. Are you looking to take on a new challenge? Let’s talk.

Join our team in the US as:

Sr. Influencer Manager

As our Senior Influencer Marketing Manager, you will have the exciting opportunity to help lead the Influencer Marketing channel as we grow in the US market. You will craft innovative strategies, source and develop strong relationships with the top creators in the US.

Your responsibilities

  • You will build up the US influencer campaign strategy as a performance channel to strengthen brand awareness and acquire new customers
  • You will interact closely and build long-lasting relationships with influencers directly in the US, from mid-tier to mega.
  • You will be responsible for influencer activations from start to finish including research, acquisition, negotiation, coordination, and reports.
  • You will align influencer campaigns according to our overall marketing and content strategy, and drive creation of assets supporting these campaigns.
  • You will become the team’s resident expert on emerging platforms for creators
  • You will have a good understanding of relevant KPIs and audit ongoing campaigns, creating an iterative process to improve performance month over month.
  • You will partner closely with internal marketing teams, developing concepts for briefs to feedback, approvals, and execution.

That’s you

  • You hold a Bachelor’s degree in Social Media Marketing, Marketing, Communications, Business Administration, or a related field.
  • You have 3-5 years of Influencer marketing experience for a brand or agency
  • You feel at home on the current social media channels and are in tune with the latest influencer trends and able to propose innovative collaborations that put Air Up at the forefront of these trends.
  • You have a deep knowledge of YouTube creators from a business and consumer perspective
  • You have above-average negotiation skills and experience managing a monthly budget
  • You know your way around existing and emerging digital platforms – YouTube, Tik Tok, Instagram
  • You are a confident decision-maker in a highly volatile and uncertain environment
  • Being flexible, committed, and very good at organizing is essential for this role

This is us

We are much more than we are able to put into words – but to mention a couple of things which make working at air up great: 

  • We are a diverse team from all over the world that strives for greatness
  • With us, you will have a huge load of responsibility and a job that creates value and has an impact in a short decision-making environment
  • We value you bringing in new ideas and testing new concepts
  • Our strong growth provides excellent development options – professionally as well as personally
  • We support you with a yearly training budget and many internal training possibilities
  • Remote-friendly working culture! Without you missing out on anything
  • And last but not least – we never lose fun out of sight, neither in our day-to-day work nor at our regular team events

This is a remote position based out of the United States. The Sr. Influencer Manager will report to leadership based out of the US.

At air up inc., we believe in pay transparency. The current salary range for this position is estimated to be $80,000 – $95,000, and will depend on several factors including but not limited to location, skill sets, experience and training, licensure and certifications, and other business and organizational needs. We value our employees and are committed to providing equitable compensation packages.


Ready to join us at air up?

If you’re passionate about teamwork, transparency, accountability, and an appetite for knowledge, we want to talk to you. Come join a team that celebrates diversity and growth, and wants to make a big difference in the revolution of hydration! 

If you haven’t heard from us within 14 days of your application and/or you have any questions about your application, please reach out to [email protected]


air up® have developed an innovative and world-first drinking system. Through scent alone, the air up® bottle brings flavor to simple tap water and can be enjoyed without any single-use plastic bottles, sugar, or additives. air up® is a young, fast-growing company filled with ambitious and creative minds from various backgrounds.


But what’s in for you?

30 days of vacation, remote-first approach , discount on our products, 80-100% paid coverage options for medical, vision, and dental dependent on plan, 401k with a 5% match , Co-working space reimbursement , wellness stipend + 12 sick days , regular team events , start-up spirit

APPLY HERE

Clinical Data Abstractor

At Carta Healthcare, we believe in a multidisciplinary approach to solving problems. Our mission is to automate and simplify the work that burns out clinical staff, so they can focus on patient care. Our AI Enabled Technology offers a complete solution (people, process and technology) to support the Healthcare Registry Data Market. We design products that transform the way hospitals use data to deliver care. We make analyzing data fast, easy, and useful for everyone. We give clinicians time back to focus on research and care that improve patient lives by reducing paperwork. Carta Healthcare is a remote organization with headquarters in San Francisco and Portland, Oregon.

To learn more about our AI Enabled Solutions and more about our company, please visit www.carta.healthcare

We’re looking for Clinical Data Abstractors who will work under the direction of the Lead Data Abstractor to abstract and code information in the prescribed format to satisfy the requirements of the target registry by reviewing patient records and abstracting key data elements. 

With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.

We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role.

Required Qualifications : 

  • 2+ years direct Clinical Registry Abstraction experience for a Health System or Hospital
  • Current abstracting experience. Actively abstracting within the past 12 months in one or more of the following clinical registries:
  • CathPCI
  • Chest Pain MI (Stemi/NStemi)
  • LAAO
  • TVT
  • AFib Ablation
  • Oncology
  • GWTG
  • NSQIP – SCR Certified
  • STS
  • Adult cardiac ( ACS)
  • General Thoracic (GTS)
  • Congenital Heart (CHS)
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
  • Ownership approach to workload, ability to work independently
  • Organized with a high attention to detail and commitment to accuracy
  • Team player who is collaborative with excellent communication skills
  • Remote training and onboarding compatible
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
  • Any or other additional responsibilities as assigned

Bonus points: 

  • Prior experience working remotely 
  • Experience working with a SaaS, Healthtech or Software company
  • RN or LPN credentials

The target wage range for this role is $28.00 -$32.00 per hour. Compensation decisions are dependent on multiple factors including but not limited to skills, experiences, licensure and certifications.

APPLY HERE

P&C Quoting & Underwriting Specialist II

Are you looking for an exciting opportunity to sit in the driver’s seat and “take the wheel” in your career? We’re looking for an analytical and customer-minded specialist to join our high-performing team of Home & Auto experts! Our goal is to build upon the incredible foundation and culture we’ve created thus far by taking our newest product vertical and unprecedented client experience to the next level.

This team reviews incoming customers’ needs for home & auto insurance, then prepares proposals recommending coverage and final quotes. It’s an engaging process that is mainly driven by sensitive data entry, combined with sound underwriting decisions. They prepare high quality quote proposals for our Sales team to use in their conversations with clients. They’re also constantly looking to improve the processes and standards by which the team operates – and they set the pace when it comes to the team’s overall production.

This is a unique opportunity to work across multiple teams at Policygenius to help us continue to grow – and help our customers find the best coverage possible!

Base salary for a successful applicant in this role is expected to be $40,470-$45,081 per year. This role is also eligible for monthly performance incentives. Employees at Policygenius can also expect generous benefits. Final offer amounts are determined by factors such as location, experience and expertise.

Individuals who reside in Alaska, California, Colorado, Montana, Nevada, and Rhode Island are not eligible for this remote role.

In this role, you will…

  • Review our customers’ current home & auto insurance needs, then prepare proposals recommending coverages and finalized quotes
  • Consistently uphold our quality assurance standards and service level agreements
  • Coordinate with underwriters and carriers to effectively advocate for our customers’ needs 
  • Collaborate with our Customer Success and Sales teams to ensure an exceptional customer experience
  • Assist with risk qualifications by working with different carrier underwriters 
  • Holistically problem-solve to assist our customers with their unique home & auto needs
  • Become a domain expert in our team’s processes, our carriers’ appetites, and cross-functional functions
  • Identify and vocalize potential areas of improvement in our workflows, product, and processes

We’d love to hear from you if…

  • You have 1-3 years’ of Property & Casualty experience and a high level understanding of P&C products, along with experience assessing client’s renewal offers (existing P&C experience & license required!)
  • You can quickly adapt to new technology and are able to navigate multiple systems seamlessly 
  • You’re super analytical, passionate about problem-solving, and extremely detail-oriented
  • You value a consultative approach and have a strong customer-first mindset
  • You’re a team player with exceptional self-management and organizational skills
  • You can effectively balance multiple priorities, including efficiency and quality

You can expect…

  • Company-paid health, dental, vision, life, and disability insurance
  • 401(k) plan, FSA, and commuter benefits
  • Generous PTO
  • A flexible-first workplace with the freedom to work in our beautiful offices or remotely as needed based on the needs of your role, your team, and the business
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry, including training, mentorship, and coaching from leadership
  • An inclusive community of fun, diverse, and open-minded coworkers committed to our mission of helping people get financial protection right

About Policygenius

Policygenius is the online insurance marketplace combining cutting-edge technology with the expertise of real licensed agents to help people get the coverage they need to protect their family, property, and finances with confidence. Since 2014, we’ve served as a resource for millions of people on their insurance journeys, and we’ve placed more than $160 billion in coverage. Our $125 million Series E in early 2022 brought our fundraising total to over $250 million.

APPLY HERE

Medical Scribe

Forward is on a bold mission to make high quality healthcare available to a billion people across the globe. We’re building the world’s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof.

We’re quickly expanding our team and looking for a Medical Scribe who is hardworking and committed to helping Forward rebuild our country’s broken healthcare system.

Forward is redesigning the way we deliver healthcare using all the technologies healthcare has neglected: sensors, mobile, and AI. We’re quickly expanding our team and looking for a Medical Scribe who is hardworking and committed to helping Forward rebuild our country’s broken healthcare system.

We were founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world’s best investors and entrepreneurs including Founder’s Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joe Lonsdale (Palantir Founder), Joshua Kushner (Oscar co-Founder) and Garrett Camp (Uber co-Founder).

WHAT YOU’LL DO:

  • Drive the technology behind a completely new primary care experience. We’ve traded in notepads and keyboards for human conversation and real-time collaboration between doctor and patient.
  • Generate comprehensive medical records to optimize doctor time and enable robust, 24/7 care for our members.
  • Gain valuable clinical experience working alongside world-class doctors in delivering patient-centered, comprehensive primary care services in a concierge-style model.
  • You’ll have the flexibility to work remotely from the comfort of your own home.

WHO YOU ARE:

  • Responsible. You take ownership for your work, and you operate with a high level of ownership, confidentiality, and attention to detail.
  • Tech savvy. You have strong technology intuition with exceptional typing speed and accuracy.
  • Constantly improving. You are quick to pick up new skills, tools, and operational processes, and relentlessly competitive to improve performance with them.
  • Reliable. You have a track record of met SLAs or quotas, and great follow-through on tasks.
  • Calm under pressure. When the pressure to perform increases, you bring a calm head and a positive attitude.
  • Passionate about healthcare and helping people. Educational or professional experience in healthcare, medicine, and life sciences a big plus.
  • Articulate. You have excellent written and verbal communication skills.
  • Looking to work 20+ hours per week.

TECHNICAL REQUIREMENTS

You will need a self-provided PC with Windows OS. MacOS is not supported.

Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps

Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+

Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:

Processor

Intel i3, AMD Ryzen, or better

Memory

6 GB of RAM or better

Operating System

Windows 10 or better

Browser

Google Chrome (latest version), Firefox (latest version ) or Internet Explorer 11

Please let us know during the interview process if you have concerns with any of these requirements.

WHY JOIN FORWARD?

We want to rebuild the healthcare industry and change the way individuals think about taking ownership over their health. You will be working with a team of hardworking, mission-driven people trying to effect change in healthcare as quickly and meaningfully as possible.

APPLY HERE

Workforce Management Scheduler

Under the supervision of the WFM Manager. The WFM Scheduler will ensure that schedules are created to meet operational goals and optimize MEC productivity. The scheduler will create the master workforce plan with interval staffing levels projected, incorporating absenteeism assumptions and advance off-phone activity (OPA) planning, and optimized through the scheduling of break/lunch periods. The scheduling role will provide support for the Intra-day Analyst role and will identify advance opportunities for flexing staff levels up/down based on operational/production requirements. The scheduler will generate a daily interval level staffing net line report (scheduled MECs less planned/unplanned absenteeism and Off Phone Activities). The net line report will be utilized by the intra-day analyst to make operational decisions on staffing levels and will be updated to reflect actual interval staffing levels throughout the day.

Experience Requirements:

● Proficiency in Microsoft Office applications including Word, Excel, Access, or other nonMS spreadsheet applications
● Prior experience creating alternative schedules and staffing strategies to address operational requirements preferred
● 2-3 years scheduling experience in a contact center environment. Working with WFM systems (e.g., Aspect, NICE/IEX, Pipkins, Verint, etc.) preferred.
● 2-3 years experience with telephony systems (i.e. AVAYA, Five9, Genesys, ● Amazon Connect, etc…)


Essential Skills/Experience:

● Analytic mindset and the ability to analyze historical performance trends and adjust schedules based on data
● Excellent problem solving and decision-making skills
● Ability to operate effectively in a team environment working with vendors and internal operations to resolve staffing challenges
● Effective meeting participation skills and collaboration skills
● Excellent oral and written communication skills

● Highly detail-oriented personality with desire to organize and structure tasks and processes
● Proven ability to prioritize, multi-task, and think critically
● Fluency in speaking, reading, and writing English
● Highly-motivated individual who is willing to work in a dynamic setting


Essential Characteristics: 

● Strategic thinker
● Desire and aptitude to learn new competencies and skills
● Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and
sentences
● Good interpersonal and conflict resolution skills
● Discrete (i.e., ability to maintain confidentiality)
● Ability to work independently with little guidance or reliance on oral or written instructions and can organize work schedule to meet goals. Requires multiple periods of intense
concentration.
● Possess of a sense of urgency
● Ability to perform a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
● Team player
● Ability to work under pressure and stress to meet deadlines assigned by executive management
● Reliable and professional in conduct and practice


Essential Job Responsibilities:

● The Workforce Management Scheduler will work to improve workforce management effectiveness by scheduling, and partner with Intra-day analyst on forecasting MEC requirements and aligning schedules to best meet business needs. They will also implement and optimize the usage of Workforce Management tools within a Contact/Customer Service Center environment.
● Creates, processes, and publishes MEC preferences for schedules including shift start/stop times, optimized break/lunch times, and scheduling of all OPA and provides a
daily report on planned staffing levels by interval (a net lines report)
● Works with operations to adhere to ME processes to ensure alignment on business processes.
● Provides the intra-day analysts with the net lines report for reconciliation during the actual day of operations
● Responsible for providing vendors with suggested shifts for hours of vendor operations and provides shifts to be assigned to vendor new hires
● Generates holiday and vacation special shift/schedules to be bid/assigned
● Develops and maintains an integrated weekly resource plan of internal MECs in production, new hires in training, and forecasted vendor resources (current and planned).
● Accountability for key performance indicators (KPIs)
● Supports the intra-day analyst function when necessary
● Participates in the daily debrief on prior day performance to identify any scheduling projections or shift options that may have contributed to performance gaps
● Assists with routine staffing analysis compilation
● Assists with maintenance of departmental reporting wallboards as needed
● Participates in evaluating new technologies so as to ensure the advancement of technology architecture and data within organization business intelligence needs
● Be on time, ready to work at assigned work location on a daily basis
● Manage time effectively
● Respond well to coaching and supervision
● Be assertive with communication of issues
● Work additional hours as determined by business needs
● Assist other departments as needed

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

APPLY HERE

Graphic Designer

Welcome to HealthEquity, where your graphic design talents meet a truly meaningful purpose. At HealthEquity, we are driven by our unique mission to empower individuals to make better healthcare decisions and achieve financial wellness. As a graphic designer, you will play a pivotal role in bringing our mission to life through your strong creative talent. Join our highly creative and fun team, where you will have the opportunity to develop your skills, make a real impact, and create visually captivating experiences that resonate with our audience. Come be a part of our journey and make a difference in people’s lives through the power of design.

 What you’ll be doing 

  • Create visually compelling designs for our marketing campaigns, including print and digital materials, social media assets, info-graphics, and presentations, to effectively communicate our mission and engage our audience.
  • Contribute to brand guidelines, ensuring consistency across all visual assets and materials, while exploring innovative ways to evolve and refresh our brand identity.
  • Design engaging visual content for our educational materials, such as brochures, flyer’s, and guides, to effectively communicate complex healthcare and financial concepts to our customers.
  • Conceptualize and produce eye-catching visuals for events, conferences, and trade shows, including booth designs, signage, and promotional materials, to create an impactful presence for HealthEquity in the industry.
  • Stay updated on design trends, emerging technologies, and industry best practices to continuously elevate the quality and effectiveness of our visual communications.
  • Collaborate closely with the creative team, marketing professionals, and stakeholders to understand project requirements, gather feedback, and deliver high-quality designs within agreed time-lines.
  • Participate in brainstorming sessions, contributing innovative ideas and solutions to effectively communicate HealthEquity’s mission and enhance our brand presence.
  • Collaborate with print vendors to ensure impeccable print quality and timely delivery of our materials.
  • Utilize your design skills to create captivating swag items and collaborate with vendors to ensure smooth production and delivery of branded merchandise.

 What you will need to be successful

  • Bachelor’s degree in graphic design, visual communications, or a related field.
  • Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, etc.) to create visually stunning designs and artwork.
  • Strong portfolio showcasing your creative talent, conceptual thinking, and ability to deliver impactful designs.
  • Excellent understanding of design principles, typography, color theory, and layout composition.
  • Experience in print design and production, including working with print vendors, ensuring print quality, and reviewing proofs.
  • Strong attention to detail and the ability to maintain consistency with brand guidelines across various design projects.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • A passion for staying updated on industry trends, emerging technologies, and design best practices.
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced, deadline-driven environment.
  • Strong problem-solving skills and the ability to think creatively to overcome design challenges.
  • A strong alignment with our mission-driven approach and a genuine passion for empowering individuals to make better healthcare decisions and achieve financial wellness.

#LI-Remote

This is a remote position.

Salary Range

$54000.00 To $81000.00 / year

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

  • Medical, dental, and vision
  • HSA contribution and match
  • Dependent care FSA match
  • Uncapped paid time off
  • Adventure accounts
  • Paid parental leave
  • 401(k) match
  • Personal and healthcare financial literacy programs
  • Ongoing education & tuition assistance
  • Gym and fitness reimbursement
  • Wellness program incentives

Come be your authentic self

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.

APPLY HERE

Content Coordinator

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

ABOUT THE JOB:

Retirement Living, a ConsumerAffairs brand, is looking for a tech-savvy digital content coordinator to help our content team engage with target audiences, build our brand, and create trusted content. While this is a support-heavy role, the ideal candidate is a strong writer first and foremost, with the technical/operational prowess to support our content development initiatives.

In this role, you’ll produce, build, and update content across RetirementLiving.com, ensuring all content is formatted correctly. This includes reviewing and adding internal/external links, adding images/charts/visuals, creating HTML tables, and reviewing URLs after publications.

Requirements

Minimum Qualifications & Credentials

  • A degree in English, Communications, Journalism, or a related degree preferred, or equivalent experience.

Hard/Technical Skills

  • Strong writing abilities and an even stronger grasp of the English language, including excellent grammar, spelling, and punctuation skills. AP style writing experience is a plus.
  • Experience working with content management systems, preferably WordPress.
  • HTML experience strongly preferred; CSS, JavaScript, PHP.
  • Masterful organizational and prioritization skills.
  • Working knowledge of SEO best practices and tools
  • Experience with Google Docs and other editing tools preferred.

Soft Skills

  • Organized and detail-oriented: You work quickly while maintaining accuracy and can spot errors or discrepancies in content.
  • Efficient and productive: You get a lot of things done, prioritize the right things first, and are comfortable working at scale.
  • Possess a high sense of ownership: You are comfortable working independently and take pride in your work.
  • A team player with a positive attitude: You work collaboratively with a positive approach to opportunities and challenges, ensuring that the team maintains efficiency in all things.
  • Obsessed with ensuring an exceptional customer experience- for both internal and external customers.
  • Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
  • Demonstrates a relentless focus on results with a commitment to deliver;
  • Takes decisive action, and confidently changes course if unsuccessful.
  • Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
  • Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
  • Acts with urgency; delivers top results in hours and days instead of weeks and months.
  • Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

CORE VALUES

Raise The Bar

  • We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

  • We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

  • We care above all else. We have servant hearts for our consumers, customers, and colleagues.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Stock Option Plan

APPLY HERE

Claims Adjuster Test Prep Writer

We are looking for a smart, motivated Licensed Claims Adjuster to create exceptional new practice questions and instructional content that will help test-takers succeed on the Claims Adjuster Licensing Exam. Outstanding candidates must be self-starters, willing and able to respond positively to constructive feedback, and able to commit to 15 hours per week. Writing and/or editing experience is preferred but not required.

ROLE QUALIFICATIONS

  • An active or recent Claims Adjuster license
  • Strong working knowledge of the following topics: Property and Liability Insurance Concepts, Insurance Contracts, and Law and Adjusting Practices
  • Strong written communication skills
  • Solid working knowledge of mainstream word processors (Microsoft Word, Google Docs, etc.)

DETAIL OF RESPONSIBILITIES

  • Perform diligent research, supporting and bolstering personal understanding of the content in order to communicate it effectively and thoroughly
  • Write high quality, unique instructional content and practice questions with answer explanations to help us best serve customers
  • Work with our project managers to ensure submitted work meets required specifications
  • Respond quickly and positively to constructive feedback, making all necessary edits to submitted work
  • Provide weekly updates to demonstrate steady progress

COMPANY DESCRIPTION

Mometrix Test Preparation was founded in 2002 with a simple vision: to help test-takers cut through all of the fluff and distractions in order to get to the heart of exactly what it takes to succeed on the exam. We watched helplessly as too many of our well-qualified friends and relatives struggled to get into the school of their choice, or earn the certification necessary to get or keep a job, simply because they didn’t test well. We decided there must be a better way to prepare, so we made it our mission to give test-takers exactly what they need in order to maximize their potential. Our goal is for our study materials, coupled with diligent effort, to empower a test-taker to attain the highest score within their ability to achieve. We help people achieve their dreams by helping them overcome the testing hurdles necessary for them to get to where they want to be.

Our materials are available on every major digital platform and are distributed worldwide. Every year, millions of test-takers utilize Mometrix materials, including free online resources, study guides, flashcards, digital content, and apps for the web and smartphone.

We also have the largest catalog of any test preparation publisher, now offering over 3,500 products covering more than 1,500 different standardized exams. Keeping up with the constant changes in the many different exam markets we cover, our product development team averages more than 100 product updates each week. Mometrix study materials comprise a collection of over 174 million words, larger than the entire print history of TIME Magazine.

Mometrix is a privately-owned company based in the southeast Texas metropolitan area, with printing and distribution facilities in Tyler County, Texas. An A+ member of the BBB since 2003, we research, develop, produce and retail our test preparation products to test-takers all over the world. Our products are developed by experts in each test’s field of study to ensure the highest quality, most relevant content possible. We take very seriously that our customers trust us to give them the information they need in order to perform well on the exam and select only the highest qualified writers using a rigorous application process.

If you think you’d be a good fit for this role, please submit your resume; don’t forget to include any relevant experience or qualifications.

*This is a CONTRACTOR position open to anyone working in the US remotely.

APPLY HERE

Technical Writer – Banking Support Contact Center

Position TitleTechnical Writer – Banking Support Contact Center – Work from home United States

LocationWork From Home United States

Job SummaryThe Technical Writer is part of our Customer Experience (CE) team. Our CE team is a central point of consumer (i.e., current, former, and prospective customer) feedback, obtained primarily through Voice of the Customer (VOC) and surveys, allowing us to identify and act on issues, gap, and/or opportunities, mitigate issues, and continually improve policies, procedures, and practices to increase customer loyalty, revenue, and satisfaction.
A Technical Writer leverages consumer feedback and gathers details relating to business changes to develop and enrich knowledge resources, primarily for the Banking Support contact (call) center, and partners with applicable leaders and business partners to facilitate effective documentation, procedures, user guides, and workflows; ensures a comprehensive understanding of change communication to optimize the experience of our employees and customers.
A Technical Writer is an experience extraordinaire, creative, passionate, influential, and inspiring their peers and colleagues, and performs their duties and responsibilities efficiently and effectively.Pay Range: $47,500.00 – $67,500.00 – $87,500.00

Job Responsibilities:

Author & Edit

  • Develop and support development of new resources, primarily contact (call) center knowledge, ensuring content is comprehensive and concise for both technical and non-technical users.
  • Enrich and support enrichment of existing resources including but not limited to knowledge articles, user guides, and employee job aids.
  • Support the CE team’s governance and oversight of the Department Resource Management (DRM) program and program success, ensuring program tools and resources are updated, intuitive, and comprehensive.
  • Support the CE team in testing, validating, and reviewing department resources for clarity and consistency and verifying all corporate and Compliance standards are upheld.
  • Work closely with leaders to continually update and refine call center processes.
  • Uphold key performance indicators (KPIs) related to the usefulness and effectiveness of department resources; implement or recommend improvements based on findings.

Employee Experience & Knowledge Success

  • Identify employee coaching and training opportunities based on customer feedback and leverage tools, resources, and forums to articulate findings and deliver messaging that drives employee and customer experience.
  • Support in planning, preparing, and delivering content updates to employees using various communication vehicles to ensure a comprehensive understanding of business changes, processes, policies, and procedures.

Support Projects & Initiatives

  • Participate in bank and departmental projects and initiatives by providing input that supports an optimized employee and customer experience.

Support Personal and Team Growth & Development

  • Remain a subject matter expert in the content area (Banking) with working knowledge of other content areas.
  • Proactively and autonomously staying apprised of company, industry, and business issues/trends through research and observation in order to facilitate effective documentation, procedures, user guides, and workflows.
  • Support team members to ensure job aids and instructional guides for the job functions remain current.
  • Play an integral role in the onboarding and training of new team members to enable their success and uphold the quality service internal and external customers expect and deserve.
  • Coach and mentor less experienced team members, leading by example and sharing best practices for team, organization, and customer success.
  • Enthusiastically lead, support, and/or participate in culture-enhancing events and activities, including the Diversity, Equity, & Inclusion program.

Internal & External Communications

  • Support the development and/or maintenance of call center communication templates, including letters, FAQs, scripts, and IVR messaging.
  • Develop proactive and reactive department communications to convey business changes, system outages, important updates, etc.
  • Support the review of customer-facing content such as messaging and written communications including but not limited to FAQs, forms, and email templates.
  • Partner with applicable business units to enhance or strengthen communications by providing input on customer feedback; making recommendations to optimize the experience and drive self-service opportunities.
  • Ensures compliance with applicable federal, state and local laws and regulations.  Completes all required compliance training.  Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures.  Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements:

  • HS Diploma, GED or Foreign Equivalent
  • Bachelor’s Degree Required in English, Journalism, Business Administration, Communications, or another related field
  • 3 years of experience with communication and material development and/or training required.
  • 2 years of customer service and/or call center experience required.
  • 2 years of experience in the banking industry required.
  • Experience managing and coordinating multiple concurring projects, activities, and resources required.
  • Demonstrated proficiency using Microsoft Office software applications (specifically Word, PowerPoint, and Excel).
  • Must have exceptional grammar, editing, and proofreading skills ensuring little re-work is needed.
  • Excellent interpersonal astuteness to respond to a wide variety of customer needs and personalities using tact and diplomacy and the human relations skills necessary to effectively communicate and deal with a diverse audience.
  • Strong research skills including gathering and analyzing information or data from multiple sources and making actionable recommendations.
  • Outstanding organizational and planning skills with demonstrated ability to prioritize workload and follow up/through.
  • Must have a sense of urgency, dedicated to meeting the expectations and requirements of both internal and external customers under tight timeframes.
  • Work under pressure on multiple tasks concurrently with little to no direction and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
  • Proven ability to execute.
  • Ability to analyze communications to determine the most effective way to present, distribute, and reinforce message.
  • Must be able to deal with ambiguity and organizing complex ideas into tangible deliverables.

APPLY HERE

Trademark Document Specialist- HOUSTON, TX

This position is remote, however, we do require employees to reside in the Greater Houston Area in the event that an in-person training/event occurs.


Who We Are
Trademark Engine is an online leader in the intellectual property industry and a sister company of Swyft Filings. We are focused on providing small business owners with a simple, fast, and economical approach to protecting their brand and business worldwide.
Trademark Engine was started by an experienced lawyer and technologists to bring trademark filing services to consumers and small businesses who do not need or cannot afford a full-service intellectual property attorney. We strive to make this process as efficient, understandable, and affordable as possible to give everyone the ability to obtain a trademark for their business.
Leveraging legal knowledge and technology, utilizing the combined skills of our founders, we have streamlined the process and trained our Document Specialists to help our clients every step of the way.

About You
Our Document Specialists are real people working to review each document carefully, ensuring accuracy and meeting deadlines, creating an exceptional customer experience. You will take ownership of obtaining, reviewing, and assembling documentation promptly, while consistently keeping customers up-to-date. We aim to provide everything needed for searching, filing, and maintaining of a trademark to protect the name, brand, slogan, or logo for the life of its use.
We are looking for goal-oriented team players to help us create and build the businesses of our customers. You’re a self-starter, a learner, a problem solver – someone who can think on their feet and is comfortable taking the initiative in a fast-paced environment while paying close attention to detail.

What You’ll Do

  • Become a Trademark and Copyright filing expert through constant training
  • Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
  • Manage and coordinate third-party filings and process serving deadlines.
  • Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
  • Work closely with Customer Service and Operations, communicating effectively throughout the organization
  • Consistently communicate status updates with customers
  • Support operations by cross-training on related jobs
  • Contribute to team effort by accomplishing related results as needed

What You’ll Need

  • Copyediting, proofreading, or detailed documentation review experience
  • Basic computer skills with Microsoft Office, Internet, and related software applications
  • Professional team player with the ability to multi-task in a fun, fast-paced environment
  • Effective communication and the ability to explain complicated terms to non-technical audiences
  • Willingness to learn, take on new initiatives, and not require micro-managing
  • Ability to be adaptable, highly organized, proactive and detail-oriented
  • Experience conducting general research

Benefits/Compensation:

  • Pay rate: $15.50/hr
  • Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
  • 100% employer-covered medical, dental, and vision insurance for employee-only plans
  • 401(k) w/ company match
  • Company issued laptop + Home office stipend
  • Competitive Paid Time Off
  • Remote Work Model
  • Parental Leave
  • Free Branded SWAG
  • Company Events
  • Referral Program
  • Peer recognition and points with Bonusly

APPLY HERE

Grants Writer

Vitalief was formed to address the human capital epidemic the healthcare and clinical trial industries are facing today. We are expanding our footprint rapidly as a value-added, innovative Research Operations and Clinical Trials Consulting Company.  As a result, we are seeking talented and enthusiastic Clinical Research professionals to join our exceptional team (as full-time, fully benefited employees) to support our clients’ successful planning and execution of research and clinical trials. 

Reasons to work for Vitalief:

  • You can actively contribute to our clients’ mission of advancing scientific discoveries that have the potential to change patients’ lives for the better.
  • You’ll impact clinical research in various therapeutic areas, including oncology, and improve outcomes for diverse populations.
  • Our PEOPLE FIRST culture prioritizes personal and professional growth for all Vitalief employees.
  • We give everyone a seat at the table – we encourage innovation.
  • We’re committed to our employees – you are encouraged and mentored by the talented Vitalief team to achieve full potential.
  • “Life/Work” balance that includes 20 PTO (Paid Time Off) days plus 9 paid Holidays annually.
  • Other benefits include Company paid life insurance and short / long term disability coverage; 401K retirement program; Robust healthcare plans to choose from.

Salary Range:  Market competitive – based on experience level.

Work Location: This job is 100% remote.

Responsibilities:

  • Researches and identifies new government, corporate, foundation and private funding prospects to match Center priorities, including sharing opportunities with community partner organizations.
  • Generates high-quality proposals, narratives, applications and supporting documents in response to solicitations consistent with all policies, procedures, and strategic priorities of the client, and the requirements and guidelines of the funding agencies.
  • Generates revenues for programs through timely submission of well-researched, well written and well-documented grant proposals.
  • Maintains primary responsibility for grant schedules and tracking grants.
  • Serves as a liaison to all funding agencies and organizations.
  • Works with appropriate personnel to research, develop, write and submit letters of inquiry, concept papers and grant proposals.
  • Coordinates and follows-up on the progress of submitted proposals.
  • Coordinates with the Business/Finance Office and Center leadership/management to create expenditure and income budgets to accompany proposals.
  • Develops and maintains a master file on pending grants and contracts.
  • Remains up-to-date on current issues relative to grant proposals.
  • Meets regularly with Center leadership/management to discuss/coordinate current and new funding needs and proposal priorities.
  • Informs staff and answer questions regarding allowability of proposed expenditures related to all specific grants.
  • Informs supervisor on the progress of all grants and issues that may arise with each grant.

Required Skills:

  • *Must be able to provide a proven record of securing major grants*
  • 4 or more years of grant writing experience, preferably with a healthcare and/or nonprofit focus.
  • Experience with grant budget development, application, submission and management.
  • 3 or more years of experience in securing new funding opportunities, comprehensive knowledge of research, and the ability to distinguish and identify opportunities.
  • Bachelor’s Degree required.
  • Ability to work effectively under pressure and meet multiple deadlines.
  • Keys to success in this role are your ability to demonstrate your versatility, “can do” attitude, and adaptability; leadership/mentorship qualities; strong analytical skills; and the ability to think creatively and working independently to meet deadlines.
  • Proficiency in research, interpreting, and analyzing diverse data.
  • Demonstrated computer skills with Microsoft Office applications.

APPLY HERE

Master Data Operator

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson has an exciting opportunity for a Master Data Operator on our Enterprise Data team!

Responsibilities:

  • Responsible for compiling, validating, entering, and maintaining data
  • Review data for deficiencies or errors, correcting any incompatibilities and checking output
  • Research and obtain further data when needed to ensure completeness
  • Maintain strict confidentiality
  • Respond to queries for information within a timely manner
  • Follow data integrity and security policies
  • Review vendor/third-party provided data for accuracy and conformity with company standards
  • Adhere to all policies, rules, regulations, and procedures
  • Perform other duties or functions as requested by management

Qualifications:

  • High School Diploma / General Education Degree required
  • 1-2 years relevant work experience
  • Organized with outstanding attention to detail and accuracy
  • Strong verbal and written communication skills to include use of proper grammar and punctuation
  • Ability to work within time constraints
  • Ability to concentrate for lengthy periods and perform accurately with speed
  • Basic Excel experience required (sort, filter, basic formatting, basic formulas)
  • Exhibit computer literacy and familiarity with navigation and basic programs such as MS Office
  • Proficient touch typing skills

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$15.00 – $19.71

APPLY HERE

Customer Experience Specialist 

Online shopping has changed. Today’s eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.

The Innovation Team at SamCart is focused on helping make entrepreneurship easy, and our first product is CreatorU, an e-learning platform which coaches creators along their journey. 

SamCart’s Innovation Team has also added a new product to our product suite known as Dropdeck. Dropdeck is focussed on making content creation easy.Dropdeck allows creators to seamlessly format their content simply by typing and utilizing our dynamic templates and designs. 

With explosive growth on the Innovation Team, we are looking to hire another Customer Experience Specialist who is primarily responsible for providing support to our customer base. This encompasses becoming a product expert as well as an educator and advocate. The Customer Experience team is a blend of Customer Support functions, but also has a coaching/nurturing component focused on helping our customers along in a more personal way. We do the heavy support lifting so our customers can focus on building their business.

Responsibilities

  • Ability to work a weekend split schedule (i.e. Tuesday-Saturday OR Sunday-Thursday)
  • Respond to customer inquiries via FreshDesk email (and coming soon: live chat!).
  • Troubleshoot customer issues pertaining to platform usage and configuration.
  • Understand and identify customer pain points and help drive the escalations process by coordinating between the product and support team.
  • Act as liaison between the customer and other departments such as the sales, support, marketing, and product teams.

Qualifications

  • Experience working within a SaaS company
  • Prior technical support experience
  • Excellent communication skills – both written and verbal
  • Tech-savvy, adaptable, and comfortable with frequent functionality updates
  • Superior customer service skills – owns the ability to be responsive, compassionate, resourceful, and solution-oriented (all while maintaining a sense of humor!)
  • Ability to provide innovative solutions or draw reasonable conclusions from provided information/context
  • Enjoys working directly with our customers, being their trusted advisor, and understanding the importance of customer happiness in staying ahead of our competition.
  • Major plus if you have knowledge of the JIRA ticketing system, FreshDesk, Google Hangouts, and Slack

This is what you’ll love about SamCart

Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful. 

  • Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
  • Diversity adds value to everything we do – We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
  • We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.  
  • Yay, we have 401K! 
  • Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child. 
  • Supportive Parental leave policies for all parents 
  • Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
  • Self-Care is important, which is why we offer a monthly wellness credit. 

Our Core Values

Be Transparent – We communicate openly, thrive on feedback, and check our egos at the door.

Be Human – We operate with compassion and always assume positive intent.

Be an Owner – We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success. 

Be Creative and Commit – We collaborate, create resourceful solutions, and work as a team to get it done.

Be You – We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do! 

APPLY HERE

Balance Entry Specialist

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.  The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail. The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis.  Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.

Essential Duties and Responsibilities

  • Ensure accurate collection of required documentation for Client level historical payroll data*
  • When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports 
  • Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
  • Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
  • Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
  • Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes * 
  • Provide backup assistance to other tax department team associates as needed
  • Other duties as assigned

*Indicates essential job functions.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

  • Must be eligible to work in the U.S. without sponsorship
  • Four-year degree or equivalent education and work experience preferred.
  • Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
  • 1 or more years of customer support experience; prior tax experience a plus.
  • Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
  • Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
  • Ability to effectively solve problems by balancing detailed questions with creative solutions.
  • Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
  • Strong interpersonal, verbal and written communication skills.
  • Effective organizational skills proven in a fast-paced, service-oriented position.
  • Must be able to work overtime as needed.

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

  • A flexible virtual-first work philosophy
  • An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
  • 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
  • Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
  • Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
  • Paid leave for birth parents, non-birth parents, elder caregivers, and military support
  • Sabbatical opportunities for tenured Associates
  • Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
  • Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each individual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $16.05-$25.70/hr. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

APPLY HERE

Sr. Marketing Copywriter

The Sr. Copywriter will produce clear, approachable multi-channel content to attract, engage, and retain HealthEquity clients, prospects, and partners. Healthcare and finances are complex, so your job is to simplify topics and clarify the value HealthEquity brings to our B2B audiences, with a focus on enterprise and mid-market employers, brokers, and health plan partners. By combining your expertise with our brand positioning, voice, and tone, you will elevate our Marketing programs and campaigns, inspiring people and improving healthcare consumerism in America.  

What you’ll be doing 

  • Consistently produce clear, B2B-centered copy across myriad formats, including web, print, email, presentations, and video.   
  • Create fearless conversion copy showcasing the value of our solutions and driving action with strong CTAs. 
  • Draw on best practices to write eye-catching headlines that showcase our value within a noisy marketplace.  
  • Steward and produce compelling thought leadership pieces, including case studies, whitepapers, blogs and webinars.  
  • Be an ambassador for our brand voice, applying brand principles in your work and pushing our brand forward as you learn what resonates with our key audiences. 
  • Strategically partner with Marketing leaders and stakeholders to understand objectives, advance project goals, test messaging and CTAs, and achieve relevant metrics.
  • Collaborate with the Creative team on content layout and design to optimize UX and ensure messaging integrity.   
  • Establish trusted relationships with Marketing leadership and SMEs throughout HealthEquity to establish authority on trending and evergreen topics, and to know where to turn for guidance on complex topics. 
  • Map research findings and industry data to employer and client pain points, ideating new topics and proactively proposing future content topics and campaigns.  
  • Proactively offer improvements to our creative assets and templates as you deepen your understanding of B2B customer personas.   
  • Stay up to date on challenges, opportunities, and industry trends that impact our key audiences.    
  • Guide Content Marketing team best practices, generously sharing lessons learned through your projects and collaboration throughout the company.   

What you will need to be successful

  • Bachelor’s degree in Marketing, Journalism, Communications or relevant experience  
  • 5+ years professional-level experience required: either freelance, agency, or in-house 
  • Desire to test new ideas, iterate quickly and collaborate in a fast-paced environment 
  • Familiar with personas and able to adapt copy for a variety of audiences 
  • Comfortable conducting interviews to compose engaging narratives 
  • Proficient at distilling insights from ongoing research to inform content planning 
  • Excellent editorial and proofreading skills  
  • Thoughtful in delivering feedback and graceful in receiving it  
  • Strong critical thinking and problem-solving skills  
  • Ability to work in ambiguity and proactively seek guidance as needed   
  • Ability to distinguish between activity and productivity and prioritize the latter 

#LI-Remote

This is a remote position.

Salary Range

$69000.00 To $103500.00 / year

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

  • Medical, dental, and vision
  • HSA contribution and match
  • Dependent care FSA match
  • Uncapped paid time off
  • Adventure accounts
  • Paid parental leave
  • 401(k) match
  • Personal and healthcare financial literacy programs
  • Ongoing education & tuition assistance
  • Gym and fitness reimbursement
  • Wellness program incentives

Come be your authentic self

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.

APPLY HERE

Category Merchandise Specialist

Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child’s arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com.

Our Ways of Working

We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. 

We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

Babylist is hiring an E-Commerce Category Merchandising Specialist to become a part of our growing e-commerce team. In this role, you will own the end-to-end product content creation, optimization, and maintenance. You will also have the opportunity to provide business support to the buying team, which includes industry trend research, and competitive analysis.

Who You Are

  • You have meticulous attention to detail, strong planning skills, and can deliver consistently accurate work on time.
  • You’re a team player, show strong self-awareness, and have the ability to work collaboratively.
  • You have an entrepreneurial mindset and a passion for start-ups and e-commerce. You are a self-starter, can be scrappy, and are comfortable flexing across multiple functions.
  • You are passionate about consumer products, innovation, trends, and merchandising.
  • You are flexible and can adapt to shifting priorities. You seek efficiencies and improvements in every realm of your work.
  • You excel with spreadsheets and have impeccable attention to detail regarding system applications.
  • You take pride in your work, follow through to completion, and care about delivering high levels of accuracy.
  • You have strong communication skills and can work effectively with the entire team including product, design, editorial, customer service, and logistics.
  • 0-2 years of relevant experience
  • BA degree or equivalent
  • Fluent in Microsoft applications- Excel, Word and Outlook

How You Will Make An Impact

  • Create and manage product pages for a large and growing number of products in our store
  • Partner with suppliers to source raw product data, assets, and samples
  • Own product detail accuracy, including pricing, naming, supplier details, and categorization
  • Manage ongoing product pricing changes and promotional execution
  • Review Babylist Shop storefront and pages regularly to surface opportunities for improvement
  • Support e-commerce team in meeting business targets and provide business analysis support
  • Cross-reference site, content, and inventory levels to troubleshoot issues and escalate to stakeholders as needed
  • Execute with our editorial team to create helpful and accurate descriptions and editorial content on product pages
  • Coordinate with image editors to ensure image standards are met

Why You Will Love Working At Babylist

  • We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We work at a sustainable pace which means work/life balance is a real thing here
  • We believe technology and data can solve hard problems 
  • We believe in exceptional management 
  • We are an antiracist organization and doing the work to support differences of all kinds
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $42,000- $61,000

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

APPLY HERE

Digital Marketing Associate

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a Digital Marketing Associate, you will be responsible for planning, executing, and optimizing paid advertising initiatives on various social media platforms. Your primary focus will be to drive targeted traffic, increase conversions, and achieve measurable results through paid social campaigns. Working closely with the marketing team, you will implement strategies that align with the company’s overall marketing objectives and deliver impactful results.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

  • Assist in the planning, execution, and monitoring of paid social campaigns across various mobile app platforms (Facebook, Twitter, Snapchat, etc.)
  • Work closely with cross-functional teams, including design and content, to ensure consistent brand messaging and integrated marketing efforts
  • Conduct research to identify and understand the target audience, refining audience segments for precise ad targeting
  • Manage campaign budgets effectively, making data-driven decisions to optimize spending for maximum ROI
  • Monitor campaign performance metrics regularly, analyzing key performance indicators (KPIs) like click-through rates (CTR), conversion rates, and return on ad spend (ROAS)
  • Stay updated with the latest industry trends, digital marketing tools, and emerging technologies to propose innovative ideas and strategies

Who you are:

  • Proven experience (2+ years) in managing paid social media campaigns on platforms like Facebook, Twitter, TikTok, Apple Search etc.
  • Foundational Knowledge with using Mobile Measurement Partners (ex. AppsFlyer, Branch, etc.) and SKAN
  • Strong analytical skills to interpret data and derive insights for campaign optimization
  • Creative mindset with the ability to craft engaging ad copy and visuals
  • Excellent communication and teamwork skills to collaborate effectively with cross-functional teams
  • Results-driven attitude with a focus on achieving campaign objectives and KPI

Even better if you have…

  • Previous experience working in the Real-Money Gaming industry

Underdog Sports is firmly committed to equity, inclusion, and diversity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $65,000 and $72,500, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate. Below you’ll find a few of our perks:

  • Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
  • 16 weeks of fully paid parental leave
  • Company paid Health, Dental, Vision plan option for employees and dependents
  • 401k Match & FSA
  • Remote, In-Person, or Hybrid Scheduling – we are 100% VIRTUAL FIRST!
  • A $500 home office allowance
  • $100 in UD credit
  • Support for learning and development
  • Book club – expense your books!
  • Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
  • Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!

APPLY HERE

Chat Specialist

Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

RESPONSIBILITIES:

– Handle a wide variety of customer inquiries via online chat
– Provide accurate information about the products and services via online chat
– Narrow down on appointment information to schedule appointments
– Capture customer contact information for lead generation and client review
– Summarize interactions based on customer needs for client review
– Develop and maintain a knowledge base of the evolving products and services

QUALIFICATIONS:

– Previous experience in retail customer service or the automotive industry preferred but not necessary
– Have a handle on basic internet and window based computer skills
– Strong ability to multitask is preferred, gaming experience is helpful
– Positive and professional demeanor
– Excellent written and verbal communication skills
– Ability to adapt to change and enjoy a quick paced work environment

Requirements:

  • Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
  • Must live within the state listed in the posting
  • Quiet, dedicated work space free from distractions – this is a remote position
  • Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT
  • Must be able to type at least 35 WPM, 40 and above is preferred

Salary:

$13 / hour

APPLY HERE

Customer Support Specialist

Next Glass powers the alcoholic beverage industry through innovative software & technology, world-class experiences, and unparalleled content that reflects our unique and enthusiastic community. Next Glass is the worldwide leader in bevtech, offering a suite of software, services and experiences to SMBs, enterprise partners, breweries and consumers. Through the Next Glass family of brands, including Untappd, Oznr, Hop Culture, BeerAdvocate, and Ollie, Next Glass maintains the worlds largest community of beer enthusiasts and delivers unmatched value to our partners and customers through this engaged audience across the globe.


Were looking for a Customer Support Specialist to join the Customer Support Team at Untappd! The primary responsibility of this role is to provide support for our over 7 million registered users on our Untappd consumer product. The Customer Support Specialist will demonstrate product knowledge, educate, engage, and empower Untappd users who have technical questions and feature suggestions. We want a self-starter who will go above and beyond to ensure happy Untappd users and will bring a dynamic, positive personality to our team.

Responsibilities

  • Develop deep understanding of Untappd products to thoroughly educate users
  • Provide Untappd users with technical solutions while providing positive customer relations
  • Respond to user inquiries to provide insight and support primarily via email
  • Track and analyze user feedback, behavior, requests, and pain points to share back with Customer Support Team in order to enhance the user experience
  • Analyze and report product bugs and issues by testing and impersonating user accounts to diagnose and find solutions

Requirements

  • Strong written communication skills and attention to detail
  • Excellent problem-solving abilities
  • Time management and superb organizational skills
  • Proven ability to manage multiple priorities at a time, while maintaining sharp attention to detail and composure under pressure

Bonus

  • Video editing and graphic creation experience
  • Ability to fluently speak a second language
  • Experience in a metric-driven environment
  • Familiar with Zendesk, Freshdesk or similar support platforms a plus
  • Zendesk certification

APPLY HERE

Sr. Human Resource Administrative Coordinator- Boston Area

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

The Administrative Coordinator provides administrative and project-based support to the WellSense Health Plan Human Resources team in the functional areas of HRIS administration/data integrity, reporting/analytics, employee relations, performance management, compensation, training and development, new employee onboarding and orientation and compliance.

In addition, this role may perform a variety of administrative office functions in support of the department of moderate to advanced complexity with limited supervision.

Our Investment in You:

  • Full-time remote work
  • Competitive salaries
  • Excellent benefits

Key Functions/Responsibilities: 

  • Provides day to day administrative support to WellSense’s VP of HR and HR Business Partners including but not limited to;
    • Acting as a point of contact for escalated inquiries from the HR service center, managers and employees, liaises with HR centers of excellence (payroll, HRIS, benefits, absence management, etc.) to answer inquiries and resolve issues related to payroll, leave administration, HRIS systems, processes and policies
    • Accurately processes employee changes in Workday including promotions, transfers, salary adjustments, bonus payments and separations
      • Produces supporting documentation such as promotion letters
    • Coordinates employee separations with IT and Payroll
      • Ensures employees receive pertinent separation information
    • Assists with job description creation/updates and compensation market analysis process
    • Assists with stay and exit interviews
    • Responds to unemployment claims
  • Works closely with the VP of HR and HR Business Partners on various HR related projects and data requests including but not limited to;
    • Coordination of employee engagement surveys including initial employee data collection/scrubbing/submission, dissemination of results to leaders and action planning process
    • Provides support for the annual performance review program
    • Working closely with Corporate Communications, coordinates annual service award and recognition programs
    • Responsible for planned and ad hoc reporting and analytics requests such as turnover, EEO, department specific headcount
    • Routinely audits HRIS systems and reports to ensure data integrity
  • Coordinates initiatives and events in support of Learning and Development and Diversity, Equity & Inclusion
    • Conducts HRIS systems trainings for new hires and new managers
    • May participate in the facilitation of New Hire Orientation and other training and development programs
    • Working closely with HRBPs and Learning and Development colleagues, provides support to various employee and leadership development programs
  • Provides back up support to Talent Acquisition team as needed
  • May be asked to research and contribute to proposals for key initiatives of interest to the organization
  • Performs other duties as assigned 

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required

Qualifications:

Education Required: 

  • Bachelor’s degree with at least 3 years of HR experience or High School Diploma/GED and at least 7 years of HR experience including at least 1 year of experience in an HR coordinator/specialist role

Experience Required: 

  • At least 3 years of HR administrative support experience 

Experience Preferred/Desired:

  • Experience in a fast-paced, rapidly growing organization
  • Experience in the healthcare/health insurance industry 

Competencies, Skills, and Attributes:

  • Broad knowledge across HR functional areas including HRIS administration, employee relations, employment law, engagement, performance management, recruiting, onboarding, talent acquisition and more
  • Demonstrates a customer focused, solutions oriented and employee-centric mindset
  • Some knowledge of Federal and multi-State employment laws
  • Understanding of HR processes and best practices
  • Demonstrates excellent verbal and written communication including ability to author professional correspondence and documentation (letters, policies, program materials)
  • Demonstrates comfort using various technology/software (Workday, Zoom, Kronos, Microsoft Office Suite)
  • Intermediate/Advanced level proficiency in Excel, PowerPoint and Word
  • Comfortable multitasking and pivoting between tasks frequently
  • Able to independently navigate competing priorities and stakeholders
  • Proven to be a resourceful problem-solver with a process improvement mindset
    • Ability to identify opportunities for operational efficiency and execute change
  • Conducts all job responsibilities with the highest degree of confidentiality
  • Demonstrates sound time management and is well-organized

APPLY HERE

Part-time Research Editor (10-week contract position)

Insider is hiring an acting research editor to oversee Insider’s internal fact-checking program. This is a temporary, part-time position.

Insider’s mission is to be the most influential and beloved journalism company for the digital generation. We cover the people, companies, and ideas changing our world. Our team members embody and uphold Insider’s three core values: we are all one team, we are effective, and we strive to get better every day.

Our investigations team produces some of Insider’s most exciting and impact-driven reporting. The fact-checking program, which sits inside our investigations team, works with editors and reporters across the newsroom in vetting their most ambitious feature stories.

The Role & Team:

As the acting research editor, you will be responsible for running the internal fact-checking program at Insider, three days a week for at least 10 weeks. 

Insider’s fact-checking program runs comprehensive checks on feature and investigative stories across the newsroom. 

This role reports to an editor on the investigations team. It will be remote and is not union eligible. 

Key Responsibilities:

  • Recruiting, onboarding, and supervising freelance fact-checkers
  • Setting deadlines in close coordination with assigning editors
  • Scheduling checks in coordination with assigning editors; maintaining the check calendar 
  • Assessing the litigious risk level and sourcing complexities of feature and investigative stories and assigning checkers appropriately
  • Training and onboarding editors and reporters on Insider’s internal fact-checking protocols, including proper annotations
  • Personally fact-checking non-time-sensitive features, if time allows

The Ideal Candidate Has:

  • Demonstrable experience fact-checking features and investigations
  • Strong organizational skills 
  • Comfort using or learning Airtable and Slack for project management

Salary: 

  • Hourly Rate: $50/hour, 24 hours a week (dependent on skills, experience, and competencies)

Insider is committed to providing equal employment opportunities and, when making employment decisions, does not discriminate based on race, ethnicity, gender, gender identity or expression, sex, sexual orientation, age, nationality or national origin, religion, disability, familial status, and military or veteran status. We encourage members of traditionally underrepresented groups to apply.

Are you passionate about this opportunity, but worried that you don’t have 100% of the experience we’re looking for? We still want to hear from you! Apply online and let us know why you would make a great addition to the Insider community.

About Us: Insider Inc. is the global media company behind Insider and an ever-growing family of brands. Our mission is to inform and inspire the digital generation and become the most influential journalism brand in the world. We reach an audience of more than 375 million users with our stories, which command attention and inspire action.
Our core value is effectiveness. We make things happen. We listen to each other, learn from each other, and take risks together. We understand that a diverse set of perspectives and an inclusive environment are critical to our success. All of this helps us get better every day. Check out our mission, values, and culture page to learn more.

Insider Inc supports a distributed workforce that allows for varied work locations. Many roles are eligible for 100% remote or hybrid remote/office work unless otherwise noted.

APPLY HERE

Weekend Editor

The Arena Group is seeking a Weekend Editor, Parade.com to play a key role in executing the brand’s growth strategy. The ideal candidate will have proven editorial experience covering a range of lifestyle topics, including food, fitness, travel, style, entertainment, and more. If hired, you would be responsible for developing pitches, assigning stories, publishing daily, and contributing to the larger brand strategy. The ideal candidate will bring a sharp eye for clean copy and SEO knowledge, as well as the ambition and drive to tell bigger, deeper stories. The ideal candidate will also have experience writing and editing service and narrative content in a fast-paced competitive environment while also developing and delivering bigger, long-term projects. This position reports to the Trending team’s deputy editor and executive editor.

The Arena Group’s expected annualized base salary range for this position is currently $70,000 – $80,000.  Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law.  The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees. 

Please note: due to the volume of applications we receive, only applicants selected for consideration will be contacted. 

What You’ll Do:

  • Plan, assign, write and edit for yourself and the Trending team’s weekend writers
  • Develop stories that will meet audience and traffic goals
  • Use analytics & research tools such as Google Analytics, Google Trends, Parsley, etc. to monitor story performance, and adjust strategy accordingly
  • Update and optimize existing stories with fresh info to gain new search traffic
  • Work closely with team members on ideation, site direction, and content package execution

What You’ll Bring:

  • 5-10 years’ experience working in a fast-paced digital environment
  • Knowledge of digital content best practices, SEO and audience development tactics
  • Excellent communication, organization, leadership, and time management skills
  • Collaborative and team-oriented
  • A sense of fun, urgency, and a can-do attitude

Benefits At A Glance:

  • Medical, Dental and, Vision Coverage
  • Retirement Savings Plan (401K), with company match
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Commuter Benefits
  • Reimbursement for business cell phone use per company policy 
  • Employee Stock Option Plan (Publicly Traded Company – AREN)
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • 12 Paid Holidays

The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like Sports Illustrated, TheStreet, Parade, Men’s Journal, and HubPages to build their businessesThe company aggregates content across a diverse portfolio of over 265 brands, reaching over 100 million users monthly. Visit us at thearenagroup.net and discover how we are revolutionizing the world of digital media.

APPLY HERE

Content Marketing & SEO Manager

Please be made aware- you must live in one of the following states:

AL, AK, AZ, CT, FL, GA, HI, IN, MD, MN, NJ, NY, NC, PA, TN, TX, WA

Are you an exceptional B2B content marketer looking for a fast-growing company where you can have a big impact? Then look no further! 1-800Accountant is seeking an experienced content marketing leader who understands what it means to develop and pursue a content strategy, how great content can nurture potential customers, how engaging writing builds loyal customers, and how content can have a huge impact on the marketing funnel. 

In this role, your key objective is to drive organic growth and conversion through the identification, development, and management of high-value content for our audiences. You will work with growth and  product teams to understand the needs of key personas, build and measure buyer journeys, research and maintain keyword lists, measure and report on impact, and manage vendor relationships. 

Our ideal candidate is a strong content developer who will craft a thoughtful and clear story about 1-800Accountant while driving awareness, engagement, and demand generation amongst our target audience. You will be a talented storyteller & strategic writer who can create compelling content across various marketing channels to help increase awareness for our B2B brand. You will be part of an extraordinary team while working with a fast-growing company to meet its goals.

This is a fully remote opportunity.

Please be made aware- you must live in one of the following states:

AL, AK, AZ, CT, FL, GA, HI, IN, MD, MN, NJ, NY, NC, PA, TN, TX, WA

Who We Are:

At 1-800Accountant, we believe in using business as a force for good. We are defining a new accounting services model to help business owners navigate the new economy. We combine technology with a dedicated accountant to serve the needs of start-ups, entrepreneurs, and small businesses by providing extraordinary service at an affordable price. Our team helps business owners focus on their passion for their business while helping them with their finances, creating a collaborative effort to help their business thrive.

What does the Job Entail?

  • Lead the creation and maintenance of B2B thought leadership content, leveraging a mix of formats including videos, white papers, case studies, and digital articles. 
  • Conduct research and analysis on innovative ways to create content, new content types/opportunities, and maintain a competitive landscape from a content perspective
  • Evaluate existing content and content channels and recommend ways to increase effectiveness; keep abreast of new technologies and best practices and recommend channel enhancements or new channels to continually improve effectiveness of communications
  • Ensure that we are telling the right stories, in the right formats, at the right time, across campaigns and marketing channels
  • Leverage enterprise social listening and SEO capabilities to influence content and content strategy
  • Find opportunities to further content distribution through trends, monitoring, campaigns, etc.
  • Leads cross-functional teams or projects with significant resource requirements, risk, and/or complexity
  • Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
  • Collaborate with other teams within the org to grow our paid, earned, shared, and owned content strategy
     
  • Coordinate with digital marketing and social to test and optimize content assets to maximize performance
     
  • Analyze and leverage data to find new opportunities for growth and conversion.
  • Assess alternative channels and form factors, such as YouTube, podcasts, interactive content, and more.
  • Stay ahead of industry trends and evaluate potential impacts and opportunities.

Requirements:

  • 5+ years’ work experience in a Content Marketing role, preferably within, B2B SaaS or a multi-product portfolio
  • Experience in storytelling, leveraging data and marketing capabilities to create, develop and present POVs
  • Experience using content analytics tools and Google Analytics
  • Advanced knowledge of customer and keyword research and SEO techniques to develop analyses and insights that will drive customer strategy formation and business decisions
  • Familiarity with marketing automation software (e.g. Hubspot, Pardot, Marketo), CRM systems (e.g. Salesforce), and collaboration management tools (e.g. Monday.com, Trello)
  • Experience working collaboratively to build powerful stories in multiple formats (social media, ads, assets, videos, blogs) that connect our industry solutions/products/personas to company values and benefits
  • Detailed insight into the marketing funnel and how to build, deliver, and measure content that accelerates top, middle, and bottom of funnel results
  • Deep understanding of content for website, including the ability to manage and execute content strategies, produce, and manage agile content and guide agency partners in the production of content
  • Ability to translate technical concepts into stories and content that connect with audiences across a broad spectrum
  • Knowledge of current and emerging competitor and market trends
  • Bachelors’ degree in Marketing or related field

Why Join Us? 

  • We’ve worked diligently to create an energetic, high-achieving, and zero-ego team culture that is truly unlike anywhere else––you can feel the positive energy from your first interview.
  • Good ideas can come from anywhere, and we’ve created a work environment to facilitate hyper-collaboration and inspiration-sharing.
  • We value employee engagement and teamwork as a critical component to our business
  • Our goal is to nurture internal talent and create opportunities for growth and promotion, and we firmly believe that when one team member succeeds, we all succeed.

Benefits:

  • Medical, Dental, Vision, FSA, Dependent Care
  • 401K with employer match
  • Work with the country’s largest virtual accounting firm
  • Work with cutting edge technology
  • Join an engaging community of like-minded individuals

APPLY HERE

Grant Writer

Pajama Program is a national 501(c)(3) nonprofit that was founded in 2001. Our mission is to promote equitable
access to healthy sleep so all children can thrive. We believe a comforting bedtime routine sets the stage for
healthy sleep and a good night, which in turn helps children thrive because they wake up ready for a good day:
good nights are good days. Our core values are equity, impact, and community.
We focus our work on reaching children exposed to adversity in every state and Puerto Rico. To do this, we
distribute new pajamas and books through 4,000 Community Partners, which include shelters, foster-care
agencies, Head Start, and Title I schools; we engage a national network of volunteer Chapter Presidents to help
coordinate donations; we invite children to visit our Centers in New York City, Detroit, and Atlanta, virtually and,
when we can, in person; and we provide sleep health education programs to children, caregivers, and teachers.
Visit us at pajamaprogram.org.
The Grant Writer will report directly to the Chief Advancement Officer and serve as the lead development team
member on grant strategy and the application cycle (prospecting, writing, and submitting). This role will work
directly with other development staff to ensure awarded grants are recorded in our CRM and all deliverables are
managed with the stakeholder.
About you: You are an enthusiastic storyteller who is passionate about children and amplifying a mission through
grant writing. You know the Funder space and are on the pulse of any grant writing and funding trends. You love
being creative with proposals while being strategic. You know when to take a risk and reach for the stars for a
lifetime grant opportunity, but also know how to manage your time and build a grant portfolio that wins awards
with a range of revenue.
This position reports to the Chief Advancement Officer and is a part-time, remote role. Average number of hours
per month: 40.
Essential Functions & Responsibilities:

  • Prospect and build a well-organized portfolio of grant funder opportunities, prioritized by submission
    date, likelihood and giving amount.
  • Draft and submit grant proposals (including supporting documents based on the funding requirements of
    the organization).
  • Respond to internal and external queries on drafted and submitted proposals.
  • Work directly with full-time Development staff to maintain positive relationships with fund providers and
    other stakeholders.
  • Maintain records and submit reports related to grant opportunities to the DevComm team and Board,
    when needed.
    Skills & Qualifications:
  • Excellent knowledge of proposal submission and fundraising process
  • Ability to study and understand programs and funding requirements of the organization
  • Strong research skills and knowledge of information sources
  • Ability to handle confidential matters with utmost integrity
  • Detail-oriented approach to work with strong organizational skills
  • Ability to work both independently without close oversight, but also function as a team player who will
    take initiative and manage multiple tasks and projects concurrently
  • Personal commitment to, understanding of, and enthusiasm for Pajama Program’s mission and vision
  • You are legally authorized to work in the United States by the first day of employment
  • Compensation range: $40-50/hour based on experience.
    Interested candidates please submit a cover letter and resume to [email protected].
    Pajama Program allows for a remote work environment.
    Pajama Program is a Charity Navigator charity in an elite class of 1% of nonprofits with the highest
    ranking for 12 consecutive years, and meets the Better Business Bureau’s 20 Charity Standards, the highest
    ranking. Pajama Program is an Equal Opportunity Employer and complies with the Americans with Disability
  • APPLY HERE

Copywriter

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

As Headway’s copywriter, you will play a crucial role in developing compelling and personal copy that engages our target audience and drives results. You will collaborate with virtually each department to create resonant, empathetic, and clear communication that delivers on key messages and sentiment in alignment with our brand voice and company objectives. 

This role requires a strong understanding of effective email marketing strategies, excellent writing skills, and the ability to deeply understand and adapt to different audiences and goals.

You will:

  • Develop engaging and empathetic copy that aligns with our brand voice, objectives, and target audience.
  • Collaborate cross-functionally to align on the right content for each objective.
  • Write clear, concise, and compelling subject lines and preview texts to improve open rates and encourage the audience to take action.
  • Collaborate with Email Marketing Specialist to ensure the email copy and design work harmoniously to create a cohesive and visually appealing email experience.
  • Collaborate with Email Marketing Specialist to conduct A/B testing on subject lines, content, and calls to action to continuously improve performance and conversion rates.

You’d be a great fit if:

  • Have 1-2 years of copywriting experience
  • You care deeply about the experiences and connections created through communications
  • You have exceptional written and verbal communication skills
  • You have a solid understanding of email communication best practices
  • You’re customer-obsessed and passionate about building relationships

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

  • Past Work: Prior to scheduling an initial call with a recruiter on the team, we will be looking to collect and review 2-3 writing samples. 
  • Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
  • First round: You’ll meet with the Hiring Manager for the role and have a chance to share more about your experience working as a copywriter and working cross-functionally. 
  • Take Home Assessment: You’ll be presented with a prompt and will be asked to create copy which responds to the prompt at hand. We give candidates 48 hours to complete the assessment and the assessment should not take more than 90 minutes to complete. 
  • Final rounds: You’ll meet several more team members for experienced and behavioral interviews and leave with a fuller picture of what it’s like to work at Headway.
  • References and the Offer: Our favorite part of the process! We’ll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

We believe a team’s strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ. 

APPLY HERE

Coordinator, Registrar’s Office

Relay Graduate School of Education (Relay) is an accredited not-for-profit institution of higher education serving thousands of educators from across the country, from pre-service teachers to system-level leaders. Our mission is to ensure that all students are taught by excellent educators, in order to build a more just world where every student has a clear path to a fulfilling life. 

The Registrar’s Office is committed to providing inclusive student services and support by maintaining student records with a high degree of accuracy and integrity, facilitation of deliberate student registration, transparency of registrar related policies and processes, and providing resources for successful student academic progression and completion (e.g., student registration, transcripts and enrollment letters, student academic progress and program completion operations, etc.). As such, our team is seeking a Coordinator to assist and collaborate with the Data Team in the Registrar’s Office to ensure timely and accurate transcript and enrollment verification letter fulfillment, data entry, ticketing support, and data management.

Essential Duties and Responsibilities:

Transcript and Enrollment Verification Management (80%)

  • Process and fulfill transcript requests and enrollment verification letter requests daily with accuracy and timeliness
  • Support daily with managing and maintaining several data systems (e.g., Excel, Google Sheets, Smartsheet, Student Information Systems [Rise, Anthology, Course Platform]) by ensuring data accuracy and timely data entry from multiple stakeholders 
  • Support each term with processing updates and conducting data audits for student information, including contact information, major changes, course-related updates by following set processes
  • Assist with data entry, ad hoc projects, and tasks as needed in support of the Registrar’s team goals

Collaboration and Support (20%)

  • Support and work effectively with other teams (e.g., Teaching Faculty, Operations, Student Financial Services, Financial Aid, Student Billing, and Technology) by following up with faculty/staff requests regarding transcripts, enrollment verification letters, and academic data on student records
  • Assist the Manager of Student Records by providing timely ticketing support to students via communication platform HappyFox
  • Provide excellent customer service to students and stakeholders, ensuring their needs are met promptly and professionally
  • Assist with additional tasks as needed to support the Registrar’s team

Qualifications:

First and foremost, the Coordinator must share the Relay community’s commitment to working together to improve student growth and achievement through phenomenal teacher preparation grounded in diversity, equity, inclusion, and anti-racism. This includes providing teacher preparation programs that set novice teachers up to succeed in the classroom from day one; leadership programs that train new and veteran school and district leaders to best serve their school communities; and teacher-facing professional education that provides ongoing learning to educators. Additionally, for this position we’re looking for candidates that possess a combination of the following skills: 

  • A Bachelor’s degree, preferred
  • Experience with data-entry
  • High attention to detail, accuracy, and follow-through
  • Focus on customer service
  • Strong personal organization, including time and task management
  • Experience working with Microsoft Office applications (specifically Word and Excel) and GSuite (specifically Sheets)
  • A high level of grit, energy, positivity, optimism, and humor
  • Authorized to work in the United States

Relay prepares teachers and school leaders to teach students of all identities and backgrounds in order to push toward a time when this country no longer faces stark educational inequities. We recruit, develop, support, and retain a diverse staff, faculty, and graduate student body because we are committed to creating a diverse, inclusive, and actively anti-racist institution. We know, and the data supports, that diversity, equity, and inclusion cultivate an environment in which people of all backgrounds can thrive and this is critical to achieving our mission of educational excellence and equity.

To fulfill that commitment, Relay encourages applicants of all backgrounds and identities to apply for roles that align with their own interests and career trajectory. If you meet a majority of the qualifications and see yourself in this role, we would love to see your application!

COMPENSATION

Relay is committed to creating and maintaining a compensation and benefits system that supports our ability to recruit and retain a diverse and talented team. As we make decisions about compensation, we will be guided by the following values: clarity, consistency, and internal equity. The salary range for this role is $55,000 – $71,500. New hires will be offered a salary at the starting point of the range to allow for an equitable starting salary process and continual salary growth during an employee’s time at Relay GSE.

To ensure internal pay equity:

  • Relay does not currently differentiate starting salary offers based on years of experience,
  • All staff salaries will be capped at the salary range maximum, and
  • Relay does not negotiate salary offers.

Relay offers a comprehensive total rewards package. For full-time roles, this includes health insurance benefits, disability and life insurance, retirement plan, professional development, gym reimbursement, adoption assistance, paid time off (PTO), parental leave, etc. To learn more about Relay’s benefits, please visit here.

WORK LOCATION POLICY

Employees must have a primary work location within the U.S., where they are legally authorized to work. Relay is a registered employer in the following states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington State and Washington DC. Please note that Relay Graduate School of Education’s headquarters are in New York City. Employees who choose to perform work from states not listed here will be subject to NYC state withholdings.

Start Date: October 2023; or As soon as possible

APPLY HERE

Patient Record Specialist

Forefront Telecare Inc. provides better behavioral health for all seniors. We Follow the Patient.

At this time, we are looking for a PRS (Patient Record Specialist) who will be primarily responsible for supporting the documentation of provider activity for billing and clinical quality Successful candidates will possess a sense of urgency, accuracy, and a commitment to daily tracking and reporting. The PRS will report to one of Forefront’s Director of Care Delivery for inpatient services or emergency services.

Duties and Responsibilities include:

  1. Confirm that daily encounters are properly input into Sales Force tracker platform
  2. Collect face sheets for all patients seen and store in FFT EMR
  3. Complete Patient Registration in FFT EMR capturing demographic data efficiently, and accurately from Hospital EMR for all patients seen
  4. Insurance verification and documentation.
  5. Retrieve Discharge Summaries from hospital EMR and Upload into FFT EMR
  6. Responsible for all Facility Requested Providers signatures through Docu-Sign
  7. Support Data Entry for Monthly Facility Schedules
  8. Support Unique workflows for facilities as needed
  9. Communicates verbally and electronically with providers, facilities, and others
  10. Maintain confidentiality of patient information
  11. Other duties as business needs dictate

Requirements

  1. Excellent prioritization, decision-making and multi-tasking skills are essential
  2. Resourceful to secure necessary documentation
  3. Superior attention to detail and accuracy
  4. Experience with EMR systems; ability to quickly learn new software systems
  5. Excellent verbal and written communication with providers and facilities
  6. Ability to follow processes from initiation through resolution
  7. Prior experience in healthcare registration
  8. Must have high-speed broadband internet connectivity, as the role is remote (United States based)

Benefits

The role is a full time, hourly position and benefits eligible. Benefits include:

  1. Medical
  2. Dental
  3. Vision
  4. FSA/HSA/DCA
  5. 401k with employer match
  6. Paid Time Off and Holidays
  7. Short Term and Long Term Disability
  8. Life Insurance

APPLY HERE

Project Coordinator

Ameresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility’s energy infrastructure to the development, construction and operation of renewable energy plants combined with tailored financial solutions. We foster an entrepreneurial, collaborative, and forward-thinking culture that thrives with innovation, diversity of thought, and inclusion. We are excited with all that the future holds for our industry, planet, and communities.

Ameresco is seeking a Project Coordinator to support project managers in administering and organizing the development and construction of projects nationwide, specifically; renewable natural gas (RNG) projects utilizing biomethane sources including landfill gas, wastewater treatment anaerobic digester gas, or agricultural anaerobic digester gas that is processed to achieve pipeline quality standards. This position is based at an Ameresco office location in Portland ME, Framingham, MA, or Charlotte NC, but other locations including remote locations may be considered.

Responsibilities

Work closely with multiple Project Managers to prepare comprehensive action plans, including resources, timeframes, and budgets;

Perform various coordinating tasks, like scheduling, budget tracking, cost projections, and risk management;

Assist with maintaining organization of project documents, plans sets, and specifications on Procore (and in the field if needed) and make sure they are distributed to the project team.  Assist with organizing and standardizing project file systems;

Process RFIs for various projects and follow through to make sure responses are received in a timely manner;

Process construction submittals and follow through to make sure review comments are received in a timely manner;

Attending project meetings and create/distribute notes to project team in a timely manner;

Gather information, create, and send out change orders both to subcontractors and client representatives for initial approval;

Assist with maintaining project schedules and communicate this with the subcontractors;

Provide accurate and timely project status updates and communication to Managers;

Assist project management with organizing activities, resources, equipment and information;

Make sure that clients’ needs are met as projects evolve;

Assist with project procurement management;

Work with the Project Manager to resolve project issues;

Work with project managers to organize all project documentation needed for project development and financial needs; and

Perform other duties as assigned.

Minimum Qualifications:

High School diploma.

Minimum of 3 years progressive experience in project development and/or construction projects, preferably related to energy, renewable natural gas, power generation or the industrial area.

Additional Qualifications:

Proven work experience as a Project Coordinator or similar role

Advanced computer applications skills (Microsoft), including AutoCAD, Project, Excel, Bluebeam and Smartsheets.

Experience in developing project schedules utilizing Microsoft project.

Proven ability to work as part of a team and act quickly with minimal supervision.

Demonstrated ability to interact and work with multi-functional teams including contractors, engineers, equipment vendors, customers and regulators.

Excellent time management and organization skills including ability to effectively work on multiple projects.

Strong verbal, written, computer and communication skills.

An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.

Willingness to travel to jobsite on an as needed basis.

Willingness to grow, learn and be trained on more skills.

Valid Driver License issued by state of residence and in good standing. 

AMERESCO challenges the brightest, most talented and creative individuals in the industry by providing an environment that embraces initiative, diversity, and achievement along with comprehensive rewards, including people-oriented insurance, investment, and incentive plans.

APPLY HERE

Verification Specialist

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

RESPONSIBILITY AND AUTHORITY

This position is responsible for the gathering and coordination of information regarding patient benefits, prior authorization and pre determination. Additionally, provides support to providers and payers regarding VNS Therapy reimbursement to ensure patients are eligible for benefits for VNS Therapy.

This position is authorized for financial expenditures/commitment levels as defined by the Cyberonics, Inc. Global Authority Matrix.

PRIMARY ACTIVITIES

Level I

  • Handles receipt and data entry of all incoming faxes including PIQs/IVEAs and patient medical records in a timely manner.
  • Creates new opportunities in SLX as needed when new PIQs/IVEAs come in.
  • Performs self -assessment of all activities to ensure accuracy.
  • Verifies for completeness of incoming Insurance Verification forms
  • Completes insurance verifications on behalf of the health care provider within 48-72 hour turn-around period
  • Assists with identification of VNS Therapy policies with payers in the area of responsibility
  • Handles scanning and electronic storage of incoming hard copy correspondence
  • Performs other duties as may be required by management

Level II

  • Performs Level I duties in addition to the following:
  • Assist Case Management with payer data collection
  • Maintains Verification FAQs and updates as needed

Level III

  • Performs Level I & II duties and
  • Oversees training of new verification specialists and provides continued support
  • Assist with device tracking and web request for information
  • Assists Case Managers with maintenance of Sales Logix including accuracy of contact and account information
  • Assists Department Manager/Director (All Levels) with special projects
  • Performs quality monitoring as assigned.
  • Maintain users and organization on Availity Web Portal
  • Monitors all state Medicaid websites for updated policy information as well as check for new PA forms on at least a yearly basis.

ADDITIONAL ACTIVITIES

Assist Case Managers in providing information to referring physicians via fax as requested

TRAVEL REQUIREMENTS

This position does not require business travel.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

  • High school diploma or equivalent
  • Good organizational skills with attention to detail
  • Good telephonic ability
  • Familiarity with Word, Excel, PowerPoint, Microsoft Outlook programs
  • Excellent written and verbal communication ability is a must
  • Coding/Billing software experience or relevant experience
  • Previous experience in office and/or hospital coding and billing, prior authorization experience at the office or hospital setting (preferably with a neurology or neurosurgeon practice) or relevant experience
  • Knowledge of health insurance industry practices/functions to include Medicare, Medicaid and all types of commercial and managed care organization’s coverage policies
  • Strong work ethics
  • High level of integrity
  • Ability to work overtime, as required
  • The minimum requirements, skills and qualifications contained in this job description outline the core functions and requirements of the position and do not constitute an exhaustive listing of activities, duties, or responsibilities that may be required of or assigned to an employee in this position at the Company’s discretion. Further, the ability to meet the minimum requirements and/or possession of the stated skills and qualifications do not imply or establish that an individual will be employed in this position.

DESIRED SKILLS AND QUALIFICATIONS

Level 1 – Specialist, Verification I 1 to 2 years relevant experience.

Level 2 – Specialist, Verification II Meets Level I requirement and has 5 or more years of experience with ICD-9/ICD-10 and CPT coding, medical terminology, or relevant experience.

Level 3 – Specialist, Verification III Meets all Verification Specialist level I and II qualifications with 10 years or more relevant experience Demonstrated skill in coaching/leading others.

Employee benefits include:

  • Health benefits – Medical, Dental, Vision
  • Personal and Vacation Time
  • Retirement & Savings Plan (401K)
  • Employee Stock Purchase Plan
  • Training & Education Assistance
  • Bonus Referral Program
  • Service Awards
  • Employee Recognition Program
  • Flexible Work Schedules

APPLY HERE

Database Specialist III

As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our

Job Summary:

The U.S. Geological Survey (USGS) National Climate Adaptation Science Center (NCASC) manages a network of nine regional Climate Adaptation Science Centers (CASCs) located across the U.S. Together, the National and regional CASCs conduct research to understand how changing climate conditions impact fish, wildlife, ecosystems, and communities. Through this work, we aim to provide on-the-ground natural resource managers and other stakeholders with scientific information and decision-making tools to help them understand, respond, and adapt to these changes.

The National and Regional CASCs rely on several different online databases and systems to support program and project management. These tools help to ensure that the operational, administrative, and managerial sides of our program run efficiently, and in turn help to ensure that our program is effective at achieving our mission. As the CASC program ages and grows, our tools and databases need to adapt to continue meeting our needs. CASC program staff are actively working to ensure that these operational support tools will continue to function effectively into the future. One example of this effort is that the CASCs are in the process of transferring project tracking records and project lifecycle processes into SmartSheet. Akima Systems Engineering is looking for a Database Specialist III that will work closely with NCASC to support efforts to ensure that the various databases used by the CASCs have complete and accurate records and are functioning effectively to support the program.

Job Responsibilities:

  • Compiling a complete and accurate record of CASC project and product data (current and historical) from various locations into SmartSheet:
  • Migrating data from external spreadsheets and other locations into SmartSheet for 10 regional centers, working closely with staff from each center to coordinate.
  • Identifying missing or incorrect data records (funding information, dates, etc.) and assisting in correcting or completing these records.
  • Working closely with the CASC Data Stewards to ensure product records are complete and accurate in SmartSheet.
  • Conducting QA/QC checks to ensure all data in SmartSheet is accurate (using source reports from financial and other systems).
  • Establishing a standard set of QA/QC procedures for CASC project data in SmartSheet to ensure data accuracy in the future.
  • Conducting data entry and database management for existing and new project records in the USGS science repository (ScienceBase), the USGS website, and other database systems:
  • Adding and configuring new project and publication records in ScienceBase and on the USGS website.
  • Conducting QA/QC checks to ensure all CASC information and data in ScienceBase and on the USGS website is complete and accurate.
  • Reviewing and updating CASC scientific data records in ScienceBase to ensure that data is accessible to users.
  • Establishing a standard set of QA/QC procedures for CASC project data in ScienceBase, the USGS website, and other databases to ensure data accuracy in the future.
  • Working with CASC staff to improve spreadsheets, databases, web tools, and information management processes:
  • Transitioning existing databases and tools (Microsoft forms, automations, etc.) into SmartSheet and helping to communicate the changes out to users.
  • Improving existing tools, databases, and processes to increase efficiency (e.g. onboarding checklist, property management database, purchase request form, etc.).
  • Analyzing CASC processes that involve databases and providing and implementing recommendations for improvement.

Minimum Qualifications:

  • Proficient and demonstrated experience in database management, data entry, quality assurance/quality control (QA/QC) of data and databases, and business process optimization.
  • Proficient interpersonal communication skills, be detail-oriented and organized.
  • Proficient in working independently with minimal supervision.
  • Proficient in using SmartSheet, Microsoft Office (including Excel, SharePoint, Forms and Power Automate), as well as other similar database and project management software.
  • Bachelor’s degree and 3-5 years of experience.

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

APPLY HERE

Fitness Reimbursement Examiner I (Remote, $14/hr)

American Specialty Health is seeking a Fitness Reimbursement Examiner to join our Fitness Reimbursement department. The primary purpose of this position is to enter data from fitness and exercise center billing reports into the Reimbursement Processing System. This position is responsible for the accurate review, input and adjudication of reimbursement requests in accordance with regulations, ASH standards and contractual obligations of the organization.

Remote Worker Considerations
Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 50 Mbps upload speed).  

Responsibilities

  • Processes reimbursement requests accurately and efficiently.
  • Reviews all incoming reimbursement requests to verify necessary information.
  • Enters reimbursement requests and information into a computerized request Processing System.
  • Maintains all required documentation of reimbursement requests processed and reimbursement requests on hand.
  • Adjudicates reimbursement requests in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
  • Maintains minimum production standard, 98.5%.
  • Provides backup for other examiners within the department.
  • Promotes a spirit of cooperation and understanding among all personnel.
  • Attends organizational meetings as required.
  • Adheres to organizational policies and procedures.
  • Maintains confidentiality of all files, reimbursement request reports, and reimbursement request related issues.

Qualifications

  • High school diploma required.
  • 10 key and word processing; minimum 10,000 key strokes per hour required with 95% accuracy. 
  • Data Entry Experience.
  • Proficient in MS Office.
  • Ability to recognize unique and/or problem situations and brings to attention of Supervisor.
  • Demonstrated ability to meet department performance standards and quality improvement processes.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects.  Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard.  Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

APPLY HERE

Retirement Editor, Kiplinger

Kiplinger is the go to destination for personal finance advice in the US. Kiplinger’s Personal Finance monthly magazine advises its readers on investing and managing their money and spending it wisely.

We’re looking for a knowledgeable and enthusiastic Retirement Editor who is also an experienced writer to work on stories in the retirement space for the brand’s website.

What you’ll be doing…

As Retirement Editor at Kiplinger, you’ll be editing multiple high-level articles per day for Kiplinger’s informed readers. The editor should also be able to contribute to writing retirement coverage on a regular basis. We expect this person to be a hands-on team player with an eye for news, storytelling, grammar and technical information, with high standards to get information right.

You’ll edit 2-4 articles per day from staff and freelancers, write multiple stories each week, manage freelance assignments as needed and produce stories on the Kiplinger CMS. You’ll also edit for clarity, accuracy, style and voice and contribute to related newsletters as needed.

Experience that will put you ahead of the curve…

  • Proven experience of digital editing and writing
  • Knowledge of retirement topics. Knowledge of tax topics is a plus
  • Attention to detail and eye for style
  • Understanding of SEO practices and analytics
  • Ability to collaborate with stakeholders, including team leadership and reporters, while working through content in a timely manner
  • Some newsletter and/or social media experience a plus
  • Commitment to quality and accuracy

What’s in it for you…

We have a number of awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed into one finite area but get the opportunity to develop a wide range of skills and experience.

Additional benefits include health Insurance; ranging from medical to dental and even vision care, 401k match and monthly munchies, bagel Fridays, fresh fruit & snacks and coffee and tea on tap.

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every member of staff receives a profit pool bonus at the end of our financial year.

Please note, salary range for this position is $58,500 – $110,000.

* Internal job family level E5.

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

APPLY HERE

Senior Manager, Social Media

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 Pay Range: $96,400.00 – $154,300.00


If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Job Profile Summary:

The Senior Manager, Social Media is responsible for driving the strategy and execution of the university’s owned social media efforts, including developing and implementing plans and strategies and integrating the social media initiatives of all WGU departments to generate awareness, website visits, and prospective students for university growth. Includes managing the production calendar and schedule for testimonials, articles, white papers, and ebooks to support college initiatives and will require close collaboration with the college marketing directors and communication leads to align content needs to MarCom initiatives. Social media work will also include promotion of content through native placements that align to university objectives and KPIs.

This role will also own the strategy and execution of earned social media for the university, directly managing a team who is responsible for increasing awareness and interest of a prospective student audience as well as connecting with higher education, policy, and media influencers, among others. The incumbent will work closely with other social media stakeholders across the university to ensure all social media audiences, channels, and posts align to WGU brand standards, attributes, and voice, and manage the university social media calendar, meeting with audience owners and stakeholders regularly to review posting schedules and university alignment.

Essential Functions and Responsibilities:

  • Create and execute social media strategies that drive university, college, and region priorities with owned media opportunities.
  • Recruit, train, and develop a high-performing team.
  • Establish processes for effective and efficient collaboration across the MarCom team and with other key stakeholders.
  • Lead and manage social media planning, strategy, integration, and implementation for the university.
  • Create and maintain WGU’s social media plan.
  • Collaborate with other departments to integrate social media efforts.
  • Develop content for social media, including articles, posts, and video.
  • Develop ideas and strategies for social media stories and content.
  • Brainstorm and develop social media plans.
  • Support MarCom by providing editing and proofreading support.
  • Build relationships of trust with leaders across the university; facilitate strong cross-organizational information sharing and cooperative strategy development.
  • Fulfill a high-level MarCom strategy role, understanding how efforts with content and social media work together and in support of paid marketing efforts.
  • Be a vocal, engaged expert in all social media activities and understand how these activities influence and support other marketing and communications initiatives. Work cross-functionally and collaboratively across MarCom functions to align plans.
  • Closely monitor and manage owned social media accounts; quickly identify issues and work with cross-org partners to resolve, including escalating as appropriate.
  • Assist with setting college-specific and university-wide performance targets, and provide regular reporting, forecasts, and root-cause insights to inform ongoing adjustments to drive KPIs.
  • Drive college-specific and university-wide initiatives, partnering with various teams across MarCom to translate strategies into tactical execution.
  • Work closely with the internal and agency creative teams to ensure that content requests are accurate, on time, and on brand.
  • Work closely with Director of Brand Marketing, Creative Director, Sr. Director of External Communications, and external media and creative agencies to ensure all content and owned/earned media align to the WGU brand standards, attributes, and voice. Develop and manage content and social media guidelines for brand protection and evangelism.

Knowledge, Skill and Abilities:

  • Experience managing cross-functional teams, vendors, and technology providers.
  • Exceptional communication ability. Must be able to clearly and persuasively communicate both verbally and in writing with cross-functional teams and staff at all levels of the university.
  • Strong quantitative and strategic analysis skills. Must be able to gather and analyze data and research identify significant trends, implications, and opportunities in earned media.
  • Exceptional project management and organization skills.
  • Drive and ability to influence others to act without direct reporting authority.
  • Brand, editorial, content, and social media experience.

Minimum Qualifications:

  • Meaningful stakeholder management experience.
  • Demonstrated track record of managing multiple complex projects at one time.
  • Bachelor’s degree in marketing, Communications, or a related field.
  • 7+ years of experience in marketing roles.
  • Familiarity with best practices across multiple social platforms (including but not limited to LinkedIn, Facebook, Twitter, Instagram, YouTube, TikTok) and CMS platforms (including but not limited to Sprout Social, HootSuite).

Preferred Qualifications:

  • Editorial and content development experience.
  • Experience managing vendor relationships and technology platforms.
  • Experience with Meltwater.

APPLY HERE

Senior Writer

Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world’s leading scientists, researchers and advisors, we’re developing a new standard of high-quality, traceable daily products across new categories. Hundreds of thousands of customers across generations trust us, and we are growing quickly. 

We’ve built a team of over 120 (and counting) curious skeptics, world-class scientists, unconventional artists, expert marketers, and analytical strategists. We’re venture-backed and based in sunny Los Angeles. If you’re looking to challenge the status quo and be challenged to do the best work of your career, join us.

Essential 

We’re in search of a Senior Writer with a copywriting and editorial background. You will be responsible for leading copy from concept to completion and helping to raise the bar for creative excellence at Ritual. 

You’re a team-player who’s committed to clever, inclusive, and inventive copy for everything from brand campaigns to packaging to longform journal articles. You’re a health and science enthusiast. You’re a life-long learner. In this role, you’ll report to the Creative Director of Writing, and collaborate with scientists, marketers, and multi-disciplinary creatives.

You’re an expert in using copy and brand voice to develop compelling and impactful brand experiences and narratives. You’re a strong storyteller with a pulse on trends and conversations that are shaping the world locally and globally. You’re intent on guiding a team through the process of translating research, company goals, and high-level strategy into inspiring and successful creative solutions.

You’ll be entrusted with the Ritual brand and expected to help move it forward. Plus, you’ll have a hand in building an enriching and respectful environment for hardworking creatives.

What You’ll Do:

  • Conceptualize and deliver big, narrative driven ideas across media and platforms including collateral, packaging, social media, web, loyalty programs, and more. 
  • Write and edit longform, science-backed content for the journal.
  • Manage a roster of freelancer writers and contributors. 
  • Collaborate with cross-functional teams to create work consistent with the broader company vision and initiatives.
  • Drive continual improvement in our creative quality, thinking and capabilities
  • Proof creative work to ensure quality, accuracy and consistency
  • Inspire through your presence as you help lead and mentor multidisciplinary creatives. 
  • Cultivate positive relationships among our internal teams, within the creative team, direct reports, and other partners. 
  • Champion creativity within the company via critical creative thinking and critique to help shape outstanding work
  • Partner with creative operations including planning, recruiting and resourcing.

Who You Are:

  • Strategic thinker. You are a highly-strategic, creatively minded and results oriented marketer with a proven track record in campaign development and product storytelling
  • Curious. You are a cultural sponge who is always absorbing the latest trends about our category, competitors, and culture at large
  • Collaborator. You possess exceptional collaboration skills, and abilities to build strong partnerships with cross-functional partners that facilitate team success
  • Communicator. You are an exceptional writer that combines observations and quantitative data to create stories that resonate 
  • Gutsy. You understand that not all decisions can be made solely with numbers, and can blend intuition with data to guide decisions
  • Self Motivated. You thrive in a fast-paced, dynamic environment that requires an ability to learn and adapt quickly

What You Need:

  • Education: Bachelor degree or equivalent work experience. 
  • Experience: 5 years minimum of copywriting experience, preferably a mix of agency and in-house.
  • Leadership and crafting of brands across touchpoints, i.e. identities, tone & voice, print, digital product, acquisition, social, packaging.
  • Effective collaboration with cross-functional partners. TV/Video experience a plus
  • Ambition: You take initiative and proactively show up with new ideas to lead the creative work forward
  • Empathy: Compassion for teammates and meticulous focus on the user.Evidence:
  • Evidence: A current, diverse portfolio of real, produced writing work that demonstrates innovation and a track record of building top lifestyle brands.
  • Communicate: You explain complex ideas and the rationale behind your writing well.

Compensation and Benefits:

  • PAY RANGE:  $73,000 – $115,000
  • Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate’s skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc – see our list of perks/ benefits below.

Additional Benefits and Perks:

  • Medical/Dental/Vision/Life Insurance
  • Healthcare & Dependent Care FSA
  • Equity participation
  • 401k Match – Up to 4%
  • Pet Insurance
  • Free Ritual Forever
  • Unlimited PTO – 10 days minimum to keep you fresh
  • 18 paid holidays
  • Bi-Annual Performance Reviews
  • “Ritual First Fridays” – Entire company takes off the first Friday of each month while we are working remotely
  • 5 months paid maternity/paternity leave and we cover health insurance during any additional time taken under-protected baby bonding time off
  • Flex time for returning to work birth-parents
  • Childcare stipend (monthly expense)
  • New hire set up stipend
  • Maven Clinic, a family planning platform for all Ritual and employees and dependents.
  • Periodic group workouts with trainers on Zoom
  • Annual wellness stipend

Why Ritual?

Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We’re not about pseudoscience, half-truths or health fads. We are simple, effective, and backed by real science. We have some pretty great benefits & perks for full-time employees related to our office environment, however, they have been limited due to the global health situation.

APPLY HERE

Seller Email & Push Marketing Manager

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, or Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

Job Description

What’s the Role?

Etsy’s CRM team is responsible for the strategy, roadmap, data integration, production, deployment, and analysis of marketing campaigns. These campaigns help more than 40 million buyers worldwide find and purchase the perfect item on Etsy and provide over 6 million sellers with the support they need to continue to grow their business on Etsy.

We’re looking for a Seller Email & Push Marketing Manager to join the CRM team to reach our sellers and deliver the tools and education that help them manage their small businesses. As a Seller Email & Push Marketing Manager, you will build personalized customer experiences through the email and push channel, including using automation to target the right customer at the right time in the lifecycle to enable their success as a seller on Etsy. We are looking for someone who is excited by the prospect of improving channel marketing through user segmentation, data-driven automation, content optimization, and product improvements.

This is a full-time position and reporting to the Director, Seller CRM and the base salary range will be 91,000.00-119,000.00 USD USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States.You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What does the day-to-day look like?

  • Drive and lead Seller Email and Push marketing, developing the roadmap and prioritizing CRM programs to deliver on seller goals through continuous iteration and experimentation with a cross-functional team. 
  • Co-create channel tactics including planning and developing our marketing calendar in alignment with core stakeholders delivering and leveraging insights to improve the performance of campaigns and overall Etsy customer experience. 
  • Work with our Database Marketing team to target key seller cohorts with personalized messaging and content at scale
  • Execute longitudinal and multi-variant testing across multiple audiences and launch experiments to optimize the channel performance with a focus on meeting or exceeding CRM goals, including seller growth.
  • Use HTML and Braze to build and deploy email and push campaigns, and triggers and experiments to briefs and specifications. This may include: Building HTML templates with personalized content and / or Braze Canvases
  • Delivering and maintaining analytics reporting that measures the performance of each campaign on a daily, weekly, monthly, and annual basis.
  • Continuously improve processes and efficiency to ensure the team remains agile and responsive to the business.
  • Sharing daily and weekly updates on your work and your progress towards goals.
  • Occasionally working outside of normal business hours such as weekends, late nights, or early mornings depending on campaign launch times.
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualifications

Qualities that will help you thrive in this role are:

  • 5+ years direct marketing experience with proven success in executing highly targeted email and push marketing programs in a fast-paced environment.
  • You have built sophisticated multi-channel strategies, experimentation roadmaps, and have strong technical experience in Marketing Automation Platforms and third-party email providers (Braze preferred), especially orchestrating omni-channel messaging journeys.
  • Organized, efficient, and inventive leadership with advanced problem solving skills, outstanding attention to detail, effective communication skills, and excellent time management abilities.
  • Accountability to deliver high quality work and are proactive to share new ideas with peers and leadership.
  • CAN-SPAM/CASL/GDPR requirements and inbox deliverability standards.
  • The basics of data segmentation and data attribution 
  • Some SQL knowledge is required.
  • Intermediate HTML skills

Additional Information

What’s Next

If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you’ll be able to identify which ones within the location header of each job description. We’re open to remote hires from all U.S. states except Hawaii and Alaska.

APPLY HERE

Technical Writer

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: showmojo.com

VALUES

ShowMojo strives to connect individuals that closely align with our values:

  • Do you have the confidence to exchange opinions in an open environment with respectful candor?
  • Are you self-directed and able to proactively solve problems?
  • Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

OVERVIEW

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our customers, operations, products and services. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.

RESPONSIBILITIES

  • Maintain and update company knowledge bases.
  • For the customer knowledge base, focus on easy-to-follow explanations and instructions that accurately represent the ShowMojo platform and feature set.
  • Act as the ShowMojo wiki gardener, supporting continuous documentation on the part of all ShowMojo’s team members.
  • Support managers and team members by gathering details on and writing process documents and SOPs.
  • Own and enforce ShowMojo’s style guide for each knowledge base.
  • Provide proofreading and quality reviews for other teams including marketing, sales and product development.
  • Assist marketing and sales on straightforward writing tasks

Requirements

  • Three or more years of experience as an effective technical writer.
  • Superb written communication skills, with a keen eye for detail.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

APPLY HERE

Electronic Medical Records Processing Agent

The EMR Processing Agent retrieves and processes electronic medical records through our providers’ medical record systems.

Responsibilities

  • Remotely retrieve records through providers’ medical record systems electronically.
  • Prepare and transmit records through standard processing procedures.
  • Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics.
  • Participates in training sessions with Provider representatives.
  • Complete all responsibilities as outlined on annual Performance Plan.
  • Complete all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications

  • High school diploma with demonstrated mastery of Agent Level 1 work assignments utilizing Cotiviti proprietary systems.
  • Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
  • Demonstrated ability to give close attention to detail, including planning, executing, and follow up procedures.
  • Demonstrated ability to learn new EMR systems by participating in training sessions with Provider representatives.
  • Must be able to work well in a team environment.
  • Strong understanding of HIPAA regulations.


Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

APPLY HERE

Social Media Manager

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more. The team is looking for a Social Media Manager who will be responsible for the development and execution of social strategies and campaigns that keep Airbnb top of mind, helping stimulate word-of-mouth, inform key stakeholders and drive positive sentiment for the brand. This role will also be responsible for overseeing day-to-day management of key social media channels including developing and publishing content, community management, and reporting.

The Difference You Will Make:

The ideal candidate is a social native, with a passion for Twitter, is highly creative, and excels at copywriting. We’re looking for someone who is curious, engaged, detail and solution-oriented, and comfortable with moving at the fast pace of social.  

A Typical Day: 

  • Manages the day-to-day execution of organic social strategy across Twitter and LinkedIn, with the opportunity for TikTok and Instagram. This includes drafting copy, sourcing creative, managing reviews and approvals, publishing and reporting.
  • Works cross-functionally to identify, concept and execute social-first campaigns that connect Airbnb to pop culture and trends that garner positive buzz on social. This includes creative ideation, strategy development, drafting copy, managing reviews and approvals, coordination with external and internal stakeholders, publishing and reporting.
  • Assists with social strategy and ideation for key executives’ social channels, including  identifying creative and thoughtful engagement opportunities.
  • Monitors and flags in real-time important conversations and trends on social, with recommendations for execution.

Your Expertise:

  • Experience working on projects in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Strong verbal communications and interpersonal skills
  • Familiarity with how PR works a plus
  • Experience with Adobe Photoshop and/or other photo/video editing software
  • Experience with Sprinklr 
  • Passion for Airbnb and the mission of the company

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range

$100,000—$125,000 USD

APPLY HERE

Content Update Editor, Real Simple

Dotdash Meredith is looking for a remote content update editor for Real Simple. As an update editor, you will join our Quality Team, a team of remote editors, producers, and fact checkers, who work on our sizable library of existing articles to improve the reader experience, drive additional traffic, and ensure the accuracy of all of our content. Update editors may revise outdated information, polish dull or error-ridden copy, and expand text to ensure articles are detailed and comprehensive.

As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.

We are looking for editors who can commit to 10-30 hours a week of work. Applicants must live in the United States or Canada. The rate for this position is $25-$27/hour.

About Your Contributions:

In this role, you will: 

  • Research and perform revisions, updates, and rewrites to content as needed according to specific project instructions and brand guidelines
  • Interview experts and research credible sources of supporting evidence for update copy
  • Fact check and copy edit on top of any larger revisions and updates
  • Source and add imagery that aligns with project guidelines and brand visual style

About You:

  • At least 3 years experience writing or editing for home and lifestyle brands, preferably for a digital brand or magazine
  • A strong editorial background in home design and renovation, gardening, food/cooking, health/wellness, skincare/hair care, finance, and/or other lifestyle categories. 
  • Able to easily adopt an established brand voice, and you adhere to strict brand and style guidelines like a pro.
  • Comfortable with content management systems, including WordPress
  • Comfortable working remotely and sticking to deadlines
  • Detail-oriented and able to work efficiently, independently, and accurately
  • Access to a smartphone, computer (not a tablet), and a secure internet connection.

About Us:


Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & GardensVerywellFood & WineThe SpruceAllrecipesByrdie, REAL SIMPLEInvestopedia, and Southern Living

APPLY HERE

Digital Reputation Associate (Part-Time, Contract)

Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.

As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets the root causes of hair thinning using a patented blend of medical-grade botanicals — and is recommended by over 3,000 physicians and hair professionals for trusted, reliable results.

We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too — by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

Nutrafol is seeking a highly-motivated and versatile part-time Digital Reputation Associate to support our ever-growing digital audience. The ideal candidate has a strong passion and understanding of digital spaces and how communities operate on them, including social media platforms, as well as a strong writing background. This role will report to our Director of Social Media; with day-to-day direction from our full-time Digital Reputation Associate as part of the Community team. The role will collaborate closely with PR, Influencer Marketing, Customer Experience and Creative team members to achieve cross-functional success. 

This role requires a passion for customer experience, a can-do attitude and mindset that no job is too small! Interest in the wellness space and experience working with direct-to-consumer lifestyle brands is a plus. The associate will work approximately 30 hours per week on a Saturday-Tuesday schedule in order to maximize coverage supporting the business throughout the week.

Responsibilities

  • Work closely with our lead Digital Reputation Associate to develop and execute a multi-platform strategy for responses and proactive communications as we look to scale and intensify the meaning of consumer support in our digital spaces, to include:
    • Take learnings from consumer feedback and help to incorporate them into our content plan 
    • Monitor, record, analyze, and summarize sentiment learnings and present them in an actionable way to the larger team
    • Brainstorm, organize and execute community initiatives focused on supporting and retaining Nutrafol customers
  • Identify, monitor, and respond in a timely manner to reviews and comments on Instagram, TikTok Google, Facebook, Reddit, various product review forums and more
  • Manage social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts affecting community and brand reputation
  • Collaborate with various teams to develop appropriate responses to external comments, reviews and ratings
  • Develop response best practices and guidelines for customer care teams
  • Lead efforts to drive reviews and ratings on preferred channels
  • Keep up-to-date to the latest trends and emerging tools in the industry
  • Work with our lead Digital Reputation Associate to create monthly sentiment reports
  • Communicate effectively with the paid social team on a weekly basis to report on trends and flags
  • Become an expert on our community members and use that knowledge to assist the Communications team in our testimonial program
  • Reflect the voice and public perception of Nutrafol across all social platforms through timely, thoughtful, and grammatically correct responses, mirroring the tone of Nutrafol’s posts and ensuring our customer’s experience reflects company values
  • Support customers on multiple levels, including damage control, celebrating successes, and providing reassurance to concerned customers
  • Handle escalations in real time without hesitation, including referring medical inquiries to our medical experts, operational issues to our CX team, and directing other specialized support accordingly.

Requirements:

  • 1-3 years of relevant customer service and/or social media experience
  • Strong copywriting and the ability to communicate effectively for each owned channel and adopt the voice we’ve curated for digital communications
  • Deep understanding of community and the impact of communication in digital spaces
  • Familiarity with CX and response tools (Agorapulse, Magento and ZenDesk or similar)
  • Problem solver with a positive, can-do attitude
  • Strong attention to detail

Compensation: The hourly rate for this role is $25-$35 USD per hour. Please note that the benefits listed below are available to full-time, benefits-eligible Nutrafol employees. Contractors are not currently eligible for benefits, although there is a possibility for contract roles to convert to a full-time, salaried & benefitted position in the future. Final compensation decisions are based on a variety of factors including experience, skills, education or certifications, and other business needs.

Perks & Benefits

  • Fully remote work experience, including a one-time allowance for home office setup
  • Comprehensive medical, dental, and vision package, including FSA program
  • 401K with 50% match
  • Flexible PTO
  • Two company-wide wellness breaks every day
  • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
  • Monthly wellness stipend
  • Monthly work from home stipend
  • Monthly cell phone stipend
  • Annual learning & development stipend
  • Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
  • Free meditation app membership (Headspace)
  • Free Nutrafol subscription
  • Pet insurance and benefit programs

APPLY HERE

Content Marketing Strategist

Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, downloadable content, and community. With Teachable, creators can engage their online audiences and get paid—on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.

Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!

About Us:

Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, and downloadable content. With Teachable, creators can engage their online audiences and get paid—on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.

Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!

About the Role:

As our content marketing strategist, you’ll own several of our powerful content channels. In addition, you’ll strategize and experiment with ways in which we can grow our top-of-funnel content and nurture leads. With a passion for both content creation and metrics reporting, you’ll play a pivotal role in deepening Teachable’s content marketing strategy and brand presence. 

Creating compelling content is an art; the person who is the right mix of wordsmith, strategist, and marketer is hard to find, but we’re confident you’re out there. In this full-time position, you’ll play a large role with educational content development and work cross departmentally to address the needs of our creators. You’ll conceptualize and develop educational articles and courses, ebooks and case studies, video scripts and content packages, and you’ll be responsible for our weekly newsletter, In the Know. You’ll be expected to bring a strong creative mind and an enthusiasm for content creation to each of the channels you manage. This is a great role for experimenting, big ideas, and autonomy. 

You’ll report to our senior content marketing manager as a part of our Brand and Content team. You’ll work daily with our marketing team, product team, CRM team, and creative team to build educational content experiences that propel our creators to new levels of success while supporting larger marketing team KPIs and company goals. If you’re obsessed with writing and creating innovative, meaningful, customer-focused content, you belong on our team. 

Qualifications:

  • 4+ years experience in content marketing, brand marketing, and/or product marketing. Background in journalism, editorial, publishing, or digital media is preferred
  • Proficient in interpreting data and research and responding with content that speaks to the wants and needs of the customer
  • A respect for maintaining the integrity of the brand voice and tone
  • A mastery of engaging, persuasive writing style and the ability to adapt your tone to various customer segments
  • The ability to produce content that delivers on core marketing objectives and KPIs
  • Basic knowledge of SEO best practices for on-page optimization
  • Excellent project management skills and an ability to prioritize when there are multiple projects in flight; must have experience leading big projects from ideation to completion
  • Experience maintaining a content calendar and upholding brand tentpole events
  • The ability to present and communicate work and goals effectively 
  • Skilled in cross-departmental collaboration
  • Excellent grammar and editing skills
  • The ability to adapt content to a variety of channels as well as expand the impact and effectiveness of those channels
  • Experience with or an eagerness for experimenting with content and workflow tools such as AI/ChatGPT  
  • A passion for writing content that educates and improves people’s lives
  • Preferred: Experience assigning and editing freelance writers or contractors 
  • Preferred: Knowledgeable about the creator economy and understand what it means to be an entrepreneur

Responsibilities:

  • Drive engagement, conversion, and acquisition by planning, developing, and writing content that educates and inspires our creators
  • Partner with senior content marketing manager to develop and execute new content, experiments, and strategies to target top-of-funnel audience and promote lead nurture experience
  • Develop alongside senior content marketing manager and maintain Teachable’s content strategy and content calendar
  • Build and execute content across multiple Teachable properties including, but not limited to, in-product course academy, blog, video, and email
  • Build Teachable’s reputation for best-in-class educational content for creators, entrepreneurs, and business owners
  • Work cross departmentally to develop content that can be used to increase acquisition and conversion and support user testing 
  • Get to know our customer segments inside and out and anticipate their content needs
  • Collaborate creatively with our CRM, social, community, partnerships, and copywriting teams
  • Own our expanding newsletter channel
  • Own case study process and execution in collaboration with product marketing team, video strategist, and content lead
  • Conceptualize and create new content downloads for various customer segments to assist in acquisition 
  • Conceptualize and create courses for Teachable creators

While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations!

APPLY HERE

Social Media Producer

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary: 

Blavity Inc. is looking for a Social Media Producer to support daily content development and programming. The Social Media Producer position is responsible for the daily ideation, sourcing, and creation of social media content, including but not limited to vertical videos, ugc content, and photography. This position partners closely with the editorial and content marketing teams. The ideal candidate has strong skills in short form social video editing, scripting, and a passion for all things black culture.

This role will report directly to the Director of Content and Programming. 

Responsibilities:

  • Work closely with senior management on daily content, company strategy, operations and research/analysis
  • Must be able to own end-to-end production with strong knowledge of video editing for social platforms – Pitching and producing social-first series that will elevate and expand the brand on social media.
  • Identify news pegs and opportunities to repromote archival stories.
  • Build effective relationships with colleagues throughout the Blavity organization to support synergy across company’s owned & operated brands.
  • Collaborate with the audience-development and data-analytics teams to maximize stories and posts reach and insure the brand is meeting site-wide growth goals.
  • Support the team with planning and project management for content initiatives, including the annual AfroTech, and other forthcoming team tentpoles. 
  • Additional duties as assigned.

Qualifications: 

  • Education: B.A. in Journalism or related field
  • Required Experience:
    • 2+ yrs of content creation production experience
  • Preferred Experience:
    • Strong knowledge of design elements and principles — You understand the systems of graphic design in order to create work that is both aesthetically pleasing and effective.
    • 2+ yrs of content development for Gen-Z and Millennial demographics 
  • Technologies: Fluent in Adobe Creative Suite, Microsoft Office, Google Suite, Asana, and/or comparable project management suite
  • Additional Qualifications:
    • Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
    • A strong interest in viral marketing and social media trends – Knowledge of, passion for, and experience with social-media platforms, both established and emerging including but not limited to TikTok, Instagram, Facebook, and Twitter.
    • A demonstrated ability to write engaging social-media copy across a range of topics, and for a variety of audiences.
    • Ability to manage multiple projects at once and work in a fast-paced environment.
    • Experience with analytics and listening tools.
    • Exceptional communication skills, with the ability to articulate project needs and timelines clearly and effectively.
    • High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
    • Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats 
    • Naturally detail-oriented, with an obsessive need to document and communicate findings
    • A healthy appreciation of GIFs and Black culture

Details: 

  • This is a fully remote role, U.S.- based role. Occasional travel may be required. 
  • Candidates must be authorized to work in the U.S.
  • Candidates must be available to work in alignment with the Pacific Time Zone 25% and Eastern Time Zones 75%. 
  • The annual salary range for this role is $65,000 – $75,000.

APPLY HERE

Deputy Editor, Travel Noire

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity Inc. is hiring a Deputy Editor, Travel Noire (a W2, contract position) who is a highly motivated self-starter responsible for overseeing and executing daily content for the Travel Noire community. This content lead will be responsible for the delivery of trending, inspiring, informative, and viral content that apply a mix of recognizing audience behaviors, data, pouring through social media moments, and staying up-to-date on travel trends. 

The Deputy Editor will execute a plan with the help of internal department leads and stakeholders by assigning, editing and publishing articles that engage and increase our audience while delivering on key business goals. This includes highly visible franchises with corporate partnerships such as the annual Travel Noire Awards, our city guides content program and travel commerce content. 

This is a high growth potential role and reports directly to the Associate Vice President, Consumer Media.

Contracted workers will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

  • Supervise and manage a team of internal contract writers by ideating and approving topics related to celebrity travel happenings, how to use points and credit cards to maximize travel budgets
  • Copy edit and publish 8-10 stories daily as well as proactively plan ahead for special events, holidays, and top travel days. 
  • Maintain and create evergreen city guides quarterly with your content team
  • Update existing content (guides, comparisons, news, etc.) for timeliness and accuracy
  • Maintain the editorial calendar and collaborate with the creative and social teams to keep our brands’ audience top of mind.  
  • Collaborate across departments including creative, SEO, social media, video and sales to create and promote content on social and newsletters.
  • Monitor site analytics to make sure KPIs and monthly traffic targets are met. 
  • Participate in the evaluation of content performance, develop monthly recommendations for potential content strategy shifts.
  • Identify cultural influencers who can create packages of content for Travel Noire
  • Safeguard content to prevent infringements and guarantee that all information is accurate prior to distribution.
  • Partner with the AVP of Consumer Media and other leads on team goals while keeping business priorities at the forefront. 

Qualifications: 

  • Education: Bachelor’s degree 
  • Required Experience:
    • 4+ years experience with media and/or digital publishing, including producing commerce or finance content. 
    • Key stakeholder in cross-platform video content, including tentpole projects.
  • Technologies:
    • Fluent in Google Suite, Asana, and/or comparable project management suite
    • Plus if you have previous experience with project manager tools such as Asana, Trackonomics, Skimlinks, Sovrn, Amazon Associates, and Rakuten.
  • Additional Qualifications:
    • Highly collaborative and solutions-oriented leader who has worked in fast-paced, evolving company
    • Strong verbal and organization skills along with effective and appropriate written communication, including grammar and AP Style 
    • A self-starter who can pivot seamlessly as new directives are identified 
    • A healthy appreciation of Black culture

Details: 

  • This is a fully remote role, U.S.- based role. Occasional travel may be required. 
  • Candidates must be authorized to work in the U.S.
  • Must be able to work at least 50% in alignment to the Eastern Standard Time Zone.
  • The annual salary range for this role is $68,500 – $80,000.

APPLY HERE

News Writer, Blavity U

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary: 

Blavity Inc. is seeking a news writer to join the Blavity Media brand, Blavity U. The writer is responsible for writing  both original and aggregated news stories  for the brand, including trending/viral news, pop culture, politics, social justice and more. The ideal candidate thrives in a fast-paced environment, has refined writing skills, stellar research skills, has an understanding of teen, young adult and Gen Z audiences, and has heard or seen all of the  trending sounds and dances on TikTok right now. 

This is a 1099 contract role that reports to the Managing Editor, Blavity Media. 

Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

  • Write up to four news stories per shift
  • Source relevant news stories and stay abreast of viral trends on social media worth covering
  • Curate questions to interview sources
  • Pitch original long-form content twice a month
  • Diligently flag and file stores
  • Attend bi-weekly writers’ calls

Qualifications: 

  • Education: Preferred BA/BS or equivalent industry experience
  • Required Experience: 1-2 years of experience writing and reporting for a digital news publication
  • Technologies: Experience using WordPress, Google Suite, Asana, and/or comparable project management suite
  • Additional Qualifications:
    • Experience in news aggregating and reporting 
    • Experience writing news stories on tight deadlines 
    • Fact-checking and ensuring all information is accurate/credible
    • Exceptional written and verbal communication skills 
    • A healthy appreciation of GIFs and Black culture

Details:

  • This is a remote contract position that offers a maximum of 29 hours a week for 3 months with the possibility to extend.
  • Candidates must be available to work weekday mornings on Eastern Standard Time.
  • The hourly pay rate for this role is $20 – $25. 

APPLY HERE

Inpatient Auditor Medical Coder

The Auditor  conducts clinical coding audits as defined by client contracts for audit service and internal quality assessment according to operational guidelines.  The Audit staff will also contribute to the ongoing development and refinement of proprietary audit tools.  The Auditor Position will serve as the primary mentor/trainer to internal coders as required by the deliverables of the contract and will be required to provide educational feedback and instruction to staff for coding guidelines as part of the internal quality review. 

Essential Responsibilities

Client Related Duties –

  • Coordinate and oversee the coder onboarding process for assigned clients.
  • Manage the performance of all quality for assigned clients. Monitor and enforce compliance and quality program. Ensure adherence to State and National Practice Standards for coding.
  • Serve as an official resource for coding related questions from the coding staff.
  • Provide project status reports to operational leadership, as requested.

Auditing Team Duties –

  • Monitor employee coding accuracy rates on a weekly basis. Work directly with coding management team to ensure educational needs of coder are met. Provide coaching, as needed.
  • Assures internal coding audits are completed accurately and timely
  • Conducts coding audits adhering to nationally recognized coding guidelines and standards
  • Perform auditing for a broad spectrum of cases
  • Provides input and advice regarding educational topics based on audit trends
  • Represents company via professional meeting attendance and communication
  • Interacts with audit peers, manager, coding staff and operations team
  • Abides by the Standards of Ethical Coding as set forth by AHIMA
  • Maintains appropriate QA/QI and/or productivity logs or record entries
  • Additional duties as assigned

Maintain Coding Knowledge and Serve as Coding Expert –

  • Attend internal and external meetings, as needed and requested to provide input and act as a coding information resource/expert.
  • Ensure AQuity’s compliance with all regulatory agencies. Ensure we are  HIPAA compliant at all times.

Requirements:

  • Minimum 3 years of IP Auditing experience
  • Must have experience in either academic or trauma inpatient coding or audit
  • CCS credential required
  • Broad-based audit experience with inpatient and outpatient ICD-10-CM/PCS and CPT coding.
  • Requires strong interpersonal communication skills, both verbal and written
  • Requires a high level of coding accuracy and attention to detail
  • Experience with using multiple encoders and systems
  • Excellent oral and written communication skills – must be detailed and articulate
  • Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook is required
  • Inpatient Auditor candidates must demonstrate a comprehensive knowledge of the DRG structure and regulatory requirements.

Why Work for AQuity:

We offer competitive benefits such as:

  • Competitive salary
  • Full Benefit package including medical, dental, vision, short and long term disability and voluntary life insurance
  • 401(k) with matching
  • Three weeks of paid time off (120 hours) annually
  • Seven paid holidays annually
  • Job related education reimbursement, CEU and credentials

Qualifications

Experience

Required

Broad-based audit experience with inpatient and outpatient ICD-10-CM/PCS and CPT coding.

3 years: 3 years IP Auditing experience

Licenses & Certifications

Required

Cert. Coding Specialist

Regd. Health Info Admin

Regd. Health Info Tech

APPLY HERE

Commission Analyst

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. 

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

Position Summary:

The Commission Analyst will be responsible for the end-to-end processing of monthly and quarterly sales commission.  The Commission Analyst will administer the Sales Performance Management (SPM) tool to calculate monthly/quarterly commissions as well as provide statements/reports to Sales teams.

Key Responsibilities:

Commission Calculations

·         Calculate and manage payouts for all plans. 

·         Audit and reconcile sales compensation payments. 

·         Resolve employee commission inquiries in a timely manner

·         Understand, implement, and adjust plan rules as necessary

Year End Activities

·         Contribute to regular and ad-hoc data analysis, reporting, including market benchmark analysis and YE Review

·         Assist in Sales programs performance and ROI analysis

·         Participate in annual compensation surveys to support our benchmarking strategy

·         Assist with other components of compensation as needed including market pricing, bonus payments

SPM System Administration

·         Administer the plan through the SMP platform

·         Consult with vendor to adjust plan rules as necessary 

·         Perform testing to ensure new plan and/or system enhancements are producing desired results.

·         Support greater education and training on the Sales Plans across the various stakeholders in collaboration with the Sr. Compensation Partner

·         Maintain Sales Compensation guidelines, keeping documentation up to date and distributed

Required Experience:

·         Previous experience in total rewards with an emphasis on sales incentive plans and commission calculations

·         Strong process management, analytical, problem-solving, and decision-making capabilities

·         Strong knowledge of sales commission concepts, sales data tracking systems, processes and methodologies and has experience working with large volumes of data

·         Strong technical skills and analytical skills.  High proficiency of Microsoft Excel required, ability to analyze and cross reference large data sets across various sources (extensive use of formulas, pivot tables, VLOOKUPs and modeling)

·         May need to travel 1- 2 times per year for department meetings, training or development

Preferred Experience:

·         CCP Designation

·         Knowledge of Power BI, Salesforce, and Varicent

·         Experience designing sales incentive plans

$81,000 – $92,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $81,000 – $92,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

APPLY HERE

Proposal Writer

Are you a skilled at writing compelling content to win or retain business?

Sodexo has an exciting opening for a Proposal Writer to join our Proposal Development Center (PDC). 

This is a remote position.

The Proposal Writer is responsible for development of accurate, compelling messaging and high-quality content for proposals. The Proposal Writer must exhibit strong writing skills to ensure consistency and clarity to meet new sales objectives and client retention needs. This person must ensure all compliance and regulatory restrictions are met. This position maintains high quality standards despite pressing deadlines; always striving to do work right the first time.

The successful candidate:

  • Writes and produces effective proposal content that is clear, compelling and credible.
  • Follows Shipley Methodology in proposal creation and project management. 
  • Reviews and implements client changes and edits and responds with schedule impacts along with alternative methods. 
  • Converts information gathered from a variety of sources into usable content. 
  • Researches clients and their target audience to support creative messaging while keeping up to date with business challenges and competitor strategies. 
  • Ensures all compliance and regulatory restrictions are met.
  • Collaborates and strategizes with teams to ensure a consistent message.
  • Researches and presents concepts to clients. 
  • Works to support the team’s overall performance by supporting coworkers as well as leadership. 
  • Partners with clients to achieve effective outcomes and demonstrate excellent service spirit and a positive customer experience. 

Is this the right opportunity for you?  We are looking for candidates that have/are:

  • Bachelor’s degree in English, Journalism, Communications, or related field. 
  • 2+ years of related professional experience
  • Proficiency with Associated Press (AP) style guide standards.
  • Strong writing skills required.
  • Exceptional time and project management skills.
  • APMP Foundation-level Certification preferred.
  • Shipley Training and experience preferred.
  • Adept at embracing brand voice and tone.
  • Demonstrated proficient enterprise in MS Office (Word, Excel, PowerPoint, Teams) and Adobe Acrobat.
  • Maintains a consistent voice and audience focus in writing.
  • Exhibits consistent quality control.
  • Demonstrated ability to adapt style of content to various audiences, purposes, or media.
  • Experience working with legal and compliance parameters.
  • Comfortable managing multiple projects with varying deadlines.
  • Experience working in RFPIO and/or Adobe Workfront a plus.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate’s education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate’s specific criteria, like experience, skills, education and training.

Position Summary

Supports the business development team in crafting proposals and Request for Proposal (RFP) responses to secure new and retain existing business.  Review RFPs and coordinate response with business development and Creative Services department. Research and prepare written responses to non-core RFP questions. Attend bidders’ conferences and  keep abreast of new marketing concept development,  corporate initiatives and coordinate prospect communications pieces. Manage sales proposal template. 

Qualifications & Requirements

Basic Education Requirement – Associate’s Degree or equivalent experience
Basic Functional Experience – 2 years of experience in project management

APPLY HERE

Data Entry Representative

Envision Radiology is looking for a Remote Full Time Data Entry Representative to join our team!
Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets.

Welcome to Envision Radiology! Since 2000, our company mission has remained the same, “Improving lives through unmistakable quality and spectacular service”. Our vision to revolutionize diagnostic imaging is raising the bar for patient access, convenience, and overall experience, while delivering consistent, accurate, and timely results.

In 2022, US News named Colorado Springs one of the most desirable place to live in the United States! Garden of the Gods is located in the middle of town, and with Pikes Peak as the backdrop Colorado Springs offers both big-city excitement and quiet, suburban living.

Our reputation for excellence allows us to grow our services – we are seeking passionate and dynamic team members to join us today!

Summary/Objective

The Data Entry Representative performs all tasks required for data entry processing under the direction of Centralized Services Supervisor.

Position Pay Range (based on experience): $14.65 – $17.65 hourly 

Essential Functions

  1. Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.
  2. Reviews and verifies data entered into database to ensure accuracy.
  3. Processes all faxes in a timely and efficient manner.
  4. Confirms that medical scripts and referral documentation have the correct procedures listed.
  5. Effectively communicates with Center employees if additional information is needed to process request.
  6. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  1. Communication Proficiency.
  2. Technical Capacity.
  3. Organizational Skills.
  4. Time Management.
  5. Thoroughness.

Supervisory Responsibility

This position has no supervision responsibilities.  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

  • One plus year of experience in customer service/data entry – healthcare preferred
  • Proficient speed and accuracy with data entry – 9,000+ KSPH
  • Detail oriented, self-motivated, a problem solver and a team player
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Ability to excel in a very fast-pace team environment
  • Ability to continuously “exceed” company and customer expectation
  • Strong communication skills & professional demeanor

Education/Certifications:

  • Minimum of High School diploma or equivalent (GED) – continuing education preferred

Additional Eligibility Qualifications

None required for this position.

Compliance

 Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.

Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.

 Health Benefits: Medical/Dental/Vision/Life Insurance

  • Company Matched 401k Plan
  • Employee Stock Ownership Plan
  • Paid Time Off + Paid Holidays
  • Employee Assistance Program

APPLY HERE

Fraud Specialist III – (WFH)

Overview

Thomas Edison South (74051), United States of America, St Cloud, MinnesotaFraud Specialist III – (WFH)

The Fraud Specialist III is responsible for performing various duties required for the daily control and processing of deposit fraud investigations. The ideal candidate is detail-oriented and curious, and will leverage research to mitigate fraud losses. In addition, the Fraud Specialist Senior Coordinator will also need to identify and analyze fraud trends and recommend new rules to prevent additional losses.

Responsibilities

  • Undertake special project of researching, investigating, and decisioning fraud type on back book of historical fraud cases
  • Determination of 1st or 3rd Party fraud implications, to detect and mitigate losses
  • Analyze multiple banking systems to gather statistical data on accounts
  • Detailed spreadsheet management
  • Respond promptly and professionally to internal and external customers regarding resolution of issues
  • Exercise exceptional communication skills in an effort to optimize each contact with customers and external vendors/banks
  • Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity
  • Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction
  • Participate in special projects as needed
  • Undertake other projects/duties as assigned by Management

Basic Qualifications:

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Financial Services  
  • At least 1 year of experience in Microsoft office and Google Suites 

Preferred Qualifications:

  • Bachelor’s Degree 

Work from Home Technology Requirements:

  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied by use cellular data (hot spot)

    • Cable or fiber connections are preferred 
    • Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred – check your download speed using a speed test. A sample one can be foundhere. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer. 
    • Sustained ability to maintain latency less than 250 ms in voice calls is required

  • Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider

    • A private network is password protected where you have ownership or line of site to every device on the network

  • Capital One reserves the right to request proof of internet provider, speed and service package from the associate 
  • Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. 

If you are unable to attain the required Capital One Work from Home compatible internet access, Capital One reserves the right to rescind this offer.

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Work From Home:

$49,774 – $49,774 for Fraud Specialist III

Email Operations Specialist – Contractor

Who we are

Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you’ll begin a new and exciting career journey on which you’ll enjoy professional success, learn valuable new skills, and make lifelong friends.

Why Redis?

Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud.

Why would you love this job?

This contract role will partner on strategic campaign operations initiatives for the marketing team. You will partner closely with our demand generation, events, and lifecycle marketing teams to coordinate and improve our audience definitions, campaign execution process, database activation. This role specifically reports to the Sr. Marketing Operations Manager.

We are looking for someone looking to be a part of a high-performing team that gets excited about having a big impact on the team’s success. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged. You will ideally be strong in communication, project management, and building comprehensive solutions in Marketo. Having a background in marketing operations, lifecycle marketing, or demand generation will help you be more successful in this role.

What you’ll do:

Enable campaign operations for the global marketing team with execution support from an external agency.
Recommend and help implement improvements pertaining to all things campaign operations including but not limited to program templates, email templates, campaign execution process, and stakeholder management.
Partner with marketing team members to build, activate, and optimize marketing campaigns.
Work in tandem with our project managers to ensure accurate and timely delivery of marketing campaigns.
Improve database integrity and segmentations, and ensure campaign audiences and targets match business needs and objectives.
Document key campaign execution processes as they develop and evolve.
Help ramp up, train, and support marketing team members around the globe.

What will you need to have?

2-4 years of experience in a marketing automation, lifecycle marketing, or marketing operations role, ideally at a B2B company or agency.
Can easily juggle multiple initiatives at the same time
Strong collaborator with excellent interpersonal skills to be able to connect and communicate with a range of people.
Demonstrated leadership in optimizing marketing campaign performance with a strong process orientation
Have a creative and curious mind, with a desire to hit the ground running.
Excellent attention to detail and project management skills.
Extra great if you have:

Marketo certification is preferred.
Experience managing an external agency is a big plus.
The estimated hourly pay range for this role is $35 – $45 per hour in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

Customer Success Advocate, Cash App – Messaging

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.
Job Description
Cash App is looking for a Customer Success Advocate to join the Cash Direct Customer Support team. We are seeking a highly motivated and resourceful individual who is dedicated to providing world-class support by exceeding expectations through each interaction with our users. The ideal candidate is a fiercely loyal advocate for our customers, a creative problem-solver, an excellent multi-tasker, and a collaborative team member. This person is energized by working with people, while still being a strong independent worker.

You will:

You will provide empathetic Customer Support via in-app chat/messaging and email using a CRM tool
Hold a high bar for Support when owning customer interactions
Ability to utilize technology effectively and engage with customers and your team to meet goals
Identify, document and follow up with engineers on product bugs and features
Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products
Recognize errors and draft improvements to content in the external Support Center and internal documentation
Collaborate with members of other teams to root out answers and be a resource to teammates
Take on responsibilities as requested
Additional Information:

Schedules will be listed as Monday – Friday, 9:00 AM – 6:00 PM CST
16 Spots for Customer Success Advocate, Cash App – Messaging
Qualifications
2+ years of relevant work experience in a high volume contact center environment (previous experience in chat a plus!)
High school diploma or equivalent
Genuine curiosity about people and business, while possessing the ability to inspire passion in others
Experience in direct customer or client-facing roles
Interest in implementing feedback and dedicated to the improvement of your skills and work
Strong organizational, analytical, written and verbal communication skills
Superb attention to detail
The ability to quickly adapt to new situations and think on your feet
Excellent time-management and multitasking skills
A desire to help people and improve the customer experience
A passion for Cash App
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate’s work location and may be may be modified in the future.

Zone A: USD $28.47
Zone B: USD $26.21
Zone C: USD $23.08
Zone D: USD $21.35

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Specialty Agent

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. 

Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you’ll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

Job Summary

The Specialty Agent will be responsible for monitoring, reviewing and processing Cease/Desist, Deceased, Voluntary Surrender, and Specialty State Skip accounts and functions within the Specialized Services Team in accordance to regulations, policy and procedure.  Responsibilities include, but are not limited to, validating and processing Cease and Desist Requests, Deceased accounts and Voluntary Surrenders as well as completing applicable skip tracing work on Specialty State accounts and monitoring for potential reinstatement of a Dismissed Bankruptcy Case.  The Specialty Agent will perform all assigned tasks and processes in accordance to the end to end functions on accounts identified and assigned within quality requirements and service levels.

Job Duties

Handle and process assigned volume within Specialty processes for appropriate handling within established SLA

Service Specialty Calls such as Cease/Desist, Deceased, and Voluntary Surrender within established call handling requirements

Completed end to end functions within specialty functions with accuracy and in compliance with regulations, policy and procedure

Assist other departments and processes across the organization, as needed

Other duties as assigned.

Education and Work Experience

High school diploma or equivalent.

One (1 year) of servicing center experience

Knowledge of Cease/Desist, Deceased and Specialty State processes, regulations, requirements/structure preferred

General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA).

Established verbal and written communication skills.

Working knowledge of Microsoft Office Suite, including Excel and Word.

Ability to maintain confidentiality

Adaptable to changes within a face paced environment

Compensation Information

Salary Range: $17.50-21.25

Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons.

APPLY HERE

Chat Specialist

Position description:
This is a remote opportunity.

Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

RESPONSIBILITIES:

  • Handle a wide variety of customer inquiries via online chat
  • Provide accurate information about the products and services via online chat
  • Narrow down on appointment information to schedule appointments
  • Capture customer contact information for lead generation and client review
  • Summarize interactions based on customer needs for client review
  • Develop and maintain a knowledge base of the evolving products and services

QUALIFICATIONS:

  • Previous experience in retail customer service or the automotive industry preferred but not necessary
  • Have a handle on basic internet and window based computer skills
  • Strong ability to multitask is preferred, gaming experience is helpful
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to adapt to change and enjoy a quick paced work environment

Balance Entry Specialist

The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.  The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail. The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis.  Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.

Essential Duties and Responsibilities

  • Ensure accurate collection of required documentation for Client level historical payroll data*
  • When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports 
  • Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
  • Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
  • Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
  • Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes * 
  • Provide backup assistance to other tax department team associates as needed
  • Other duties as assigned

*Indicates essential job functions.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

  • Must be eligible to work in the U.S. without sponsorship
  • Four-year degree or equivalent education and work experience preferred.
  • Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
  • 1 or more years of customer support experience; prior tax experience a plus.
  • Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
  • Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
  • Ability to effectively solve problems by balancing detailed questions with creative solutions.
  • Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
  • Strong interpersonal, verbal and written communication skills.
  • Effective organizational skills proven in a fast-paced, service-oriented position.
  • Must be able to work overtime as needed.

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

  • A flexible virtual-first work philosophy
  • An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
  • 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
  • Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
  • Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
  • Paid leave for birth parents, non-birth parents, elder caregivers, and military support
  • Sabbatical opportunities for tenured Associates
  • Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
  • Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each individual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $16.05-$25.70/hr. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

APPLY HERE

Tax Registrations Specialist

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable.

The Tax Registration Specialist is responsible for supporting daily tax registration operations within the Tax Operations team. This position reports directly to the leader overseeing Tax Registration and ensures the delivery of high-quality payroll tax services to customers.

Essential Functions/Duties/Responsibilities

  • Manage the end-to-end tax registration process to include, but not limited to rejections relating to missing account numbers, completing re-filing on behalf of customers, etc., and collaborating with internal teams for case resolution.
  • Prepares various tax transactions on behalf of OSV customers, including but not limited to Withholding/Unemployment Tax Registration Applications, Tax D-Registrations, and Name Change or Address Change Notifications.
  • Responsible for interfacing with customers via OSV Support to keep customers apprised of tax registration activities. Manages assigned customer cases via OSV Support to ensure tax registration projects and filing rejection cases.
  • Identify and analyze Payroll Tax needs and requirements. Research tax registration compliance and form changes to ensure the delivery of quality tax services to customers
  • Manage multiple sources of incoming data via electronic email queues, incoming mail, and applications.
  • Meet quality and production metrics outlined for position
  • Perform additional duties and special projects, as assigned.

Competencies

  • Strong written and communication skills
  • Time Management Skills
  • Positive Attitude
  • Strong collaboration skills
  • Organized and detail-oriented
  • Confident
  • Accountable
  • Results Driven

Supervisory Responsibility

This role does not have any supervisory responsibilities.

Qualifications and Experience

  • Working knowledge and language of the following business areas: Payroll and Payroll Tax
  • 2+ years of customer service experience

Preferred Skills

  • Experience with multistate business tax registrations and/or licensing is highly desired
  • Associate degree in related field preferred
  • Payroll outsourcing experience preferred
  • Previous experience working with either TaxEx OR Workday, PeopleSoft or other ERP HR/Payroll systems/applications preferred

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Onboard Experience Support Specialist – Remote US

Job Description

We’re looking for an amazing Onboard Experience Support Specialist to fill this role. You’ll be responsible for providing elevated support to our onboard Guest Experience teams before, during and after the cruise. This position is heavily focused on supporting the onboard resolution of any issues or concerns raised by our guests, ranging from highly escalated issues and complex decision consultation to transactional administrative tasks. This requires outside of the box thinking, sound judgement and the ability to find creative solutions. In addition, the Specialist will also support any issues that require post-cruise follow-up by the ship via coordinated handoff and addressing any contacts received directly from guests or travel partners following the completion of the cruise. They will identify and share opportunities with leadership to foster the continuous improvement of our brand. The Specialist will do whatever is necessary to support our onboard teams in the delivery of an exceptional guest experience.

Here’s a summary of what Princess is looking for in its Onboard Experience Support Specialist. Is this you?

Responsibilities

  • Provides elevated support to our shipboard staff before, during and after the cruise. Assists with handling sensitive and highly escalated situations as they require support. Actively listens to create understanding, researches using a variety of available tools and techniques, and then partners with the shipboard team on the appropriate course of action for the situation. Responds to inquiries and assists with requests for administrative support. Uses empowerment and judgement to drive timely and effective resolutions, up to the full value of the booking where deemed necessary.
  • Liaises with appropriate business units to ensure all relevant information has been processed as needed. Actively communicates and partners with shipboard teams at all phases to ensure alignment. Interfaces with the Accessible Experience team on issues requiring ADA expertise to drive resolution.
  • Research guest and travel professional letters, e-mail, and phone calls regarding inquiries, complaints, and praises and communicate internally with the appropriate company personnel to resolve the issues.
  • Manages customer interactions by utilizing the Siebel system.  Creates Service Requests (SRs), Activities, and monitors files to ensure that no issue is left unresolved.
  • Follows up with guests to communicate the resolution of identified concerns and ensures their satisfaction with the handling of their expressed concern. Composes, edit, and prepares follow-up letters and emails for guests.
  • Identifies opportunities to improve processes and our overall guest experience. Researches inquiries not addressed in applicable systems and ensures findings are communicated and documented appropriately.
  • Provides support to onboard teams during shipboard incidents, including elevated communication, the processing of cruise fare refunds, and handling of out-of-pocket expenses.
  • Performs additional duties and special projects as assigned.

Requirements

  • High School diploma or equivalent.
  • 2+ years of hospitality or customer service experience, including two years handling escalated issues.
  • Excellent interpersonal skills and communication skills (verbal and written) with guests, travel agents, employees, other departments, and management.
  • Strong listening skills and the ability to empathize and connect with customers.
  • Ability to assess situations and determine the best course of action within scope of role
  • Time management and organizational skills
  • Strong knowledge and proficiency in relevant systems to access and update guest information.
  • Proficient in Microsoft office suite.
  • Must be legally authorized to work in the United States.  Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US Only (please note that Princess is not setup to hire in the following states: AL, AR, CT, DE, HI, IA, KY, LA, ME, MI, MT, MS, ND, NE, NH, OK, SD, VT, WV, WI, WY)

What You Can Expect

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives
  • Base Hourly Range: $15.91 to $21.49. The range is applicable for the labor market where the role is intended to be hired. Final base hourly rate is directly related to each candidates’ qualifications and experience uniquely.

Audit Support Assistant

Overview

We are looking for a full-time Audit Support Assistant to join our support team. In this role, the Audit Support Assistants are directly responsible for serving as the point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external clients.  

#LI-Remote

Responsibilities

  • Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes.
  • Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
  • Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
  • Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission.
  • Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
  • Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work. 

Qualifications

  • At least 6 months experience in healthcare related field preferred
  • Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
  • Strong computer skills – Microsoft Office (Word, Excel, Outlook); Access preferred
  • Excellent verbal and written communication skills
  • Ability to work well in an individual and team environment

Base compensation ranges from $17.50 per hour to $18.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

#LI-KK1

#LI-Remote

#entrylevel

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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)

Accounts Payable Clerk

We Are Overstock:
At Overstock.com, we believe that everyone should “Be You!”. Overstock is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.

Job Summary​

The AP Analyst sets up incoming suppliers and enters them in our ERP system. The analyst makes updates as necessary at the supplier level in ERP. The analyst relies on instructions and pre-established guidelines to perform the functions of the job. The clerk works under immediate supervision. Primary job functions do not typically require exercising independent judgment

Job Responsibilities

Process all assigned tasks in a timely manner. Be able to Provide excellent internal and external customer service.

Perform other duties as required and assigned by manager and upper management. Follow legal policies as directed.

Job Requirements

​Proficient in Microsoft Office applications (MS Word and MS Excel).

Must have excellent communication skills.

Willingness and ability to work in a fast-paced and rapidly changing environment.

Skills

Must be proficient in ​Microsoft Office. Good knowledge of Oracle eBusiness Suite

Education

​​This position requires a high school diploma.

Certifications.​

Pay Grade Range:

$18 – $22/ Per Hour

Who We Are:
We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:
401k (6% match)

Flexible Schedules

Onsite Health Clinic

Tuition Reimbursement, Leadership Development Program, & Mentorship Program

Onsite Fitness Center

Overstock Women’s Network (OWN)

And More…

*Benefits vary based on position, tenure, location, and employee election

Physical Requirements:

This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.

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Media Search Analyst English (US)

Basic Information

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote

Description and Requirements

What does the job involve?

  • Evaluation of many different task types including Music & Video judgements across media domains
  • Evaluation of App Store Content search results
  • Research using online tools to determine and judge the intent and accuracy of queries
  • Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market
  • Familiarity with current applications, Music & Video trends
  • Strong attention to detail and excellent communication are essential
  • Ability to work independently and flexibility to new techniques/processes
  • Preferred level of education/certification – High School degree or higher
  • Further opportunities may arise to contribute to other tasks on a freelance basis

What are the main requirements for the job?

  • Fluency in English is essential
  • You must be living in the United States for a minimum of 1 year
  • Preferable candidates will have a keen interest in Music & Video
  • You must have familiarity with the App Store
  • Pass online evaluations to demonstrate capability of reading and applying the guidelines
  • Experience/know-how of Apple products mandatory
  • Your email address must have an associated Apple ID
  • A keen interest in Internet research
  • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense

Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.

Additional Job Description 

The position will allow you to work from home on a flexible schedule completing tasks in a web-based evaluation tool.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Audio Research Study – Android – USA

Basic Information

Country  

United States of America

Description and Requirements

Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and register below.

Project Details:

The task consists of interacting with the smart assistant on your phone at least 10 times per day. This study will take place remotely and will last for approximately 3 months, with possible extension for 1-3 months.

  • The initial devices setup is estimated to last approximately 15 minutes
  • After devices are setup, you will be asked to use the phone´s smart assistant in your typical day-to-day activities for the duration of the study
  • You will be asked to Interact with the smart assistant on your phone at least 10 times per day with a variety of requests from your choice (variation in the requests is the objective of this study)
  • You will be asked to complete a short feedback survey every month
  • You are required to timely respond to Telus team if action is required from your side

Compensation:

  • You will be given a brand new iPhone 11 or equivalent plus $100 to purchase 3 months apple music subscription and data plan. If the duration of the study is extended more than 3 months, you will receive $150 for every additional month of participation.

Project Duration: January – March 2022

Requirements: 

  • You are an adult over the age of 18
  • You live in the USA

Selected participants will be contacted with the detailed guidelines on how to get started.

For this research study, TELUS International will capture a broad cross-section of participants targeting various combinations of demographics, with the goal of ensuring that our customer’s services, and derived products, are equally representing a diverse set of end-users.

Additional Job Description 

Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and apply today!

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Audio Research Study – iPhone – USA

Basic Information

Country  

United States of America

Description and Requirements

Do you own an iPhone 6s or newer ? Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and register below.

Project Details:

The task consists of interacting with the smart assistant on your iPhone at least 10 times per day. This study will take place remotely and will last for approximately 3 months, with possible extension for 1-3 months.

  • The initial devices setup is estimated to last approximately 15 minutes
  • After devices are setup, you will be asked to use the phone´s smart assistant in your typical day-to-day activities for the duration of the study
  • You will be asked to interact with the smart assistant on your phone at least 10 times per day with a variety of requests from your choice (variation in the requests is the objective of this study)
  • You will be asked to complete a short feedback survey every month
  • You are required to timely respond to Telus team if action is required from your side

Compensation:

  • $150 per month for 3 months along with this you will be paid additional one time $29.97 to purchase a 3 months apple music subscription.

Project Duration: January – March 2022

Requirements: 

  • You own an iPhone 6s or newer for the duration of the study
  • You are an adult over the age of 18
  • You live in the USA

Selected participants will be contacted with the detailed guidelines on how to get started.

For this research study, TELUS International will capture a broad cross-section of participants targeting various combinations of demographics, with the goal of ensuring that our customer’s services, and derived products, are equally representing a diverse set of end-users.

Additional Job Description 

Are you interested in advancing technology? Want to participate in a fun and simple project? TELUS International is currently looking for people living in the USA to participate in our audio research study. This project will help artificial intelligence technology systems improve its recognition component. Sounds interesting? Check out the following details and apply today!

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Desktop Imagery Study – US

Basic Information
Country United States of America Job Type Freelance Work Style Remote
Description and Requirements

To participate, you must be 18 years old or older.

You need to live and have the right to work in the US – we cannot accept participants from CA, IL or VA.
Participants should have devices with ultra wide mode that is equivalent to iPhone 11 or Samsung 20 or newer. Acceptable devices can be found in the drop down list below.

Access to a Laptop or Desktop computer to create the required setting.

Mobile phone mount + Bluetooth remote. Examples:

Wireless Bluetooth remotes

Display/Shelf Mount (no remote)

Desktop Tripod (no remote)

Desktop Tripod + Wireless Remote

Smartwatch
Contributors Service Agreement (below) and ICF MUST be signed in order to participate in this study

Compensation:

The compensation is $3.75 per standard image.

The minimum requirement is 1 calibration image + 1 standard image.

The maximum amount of images you can submit is 24 ($75), which corresponds to 4 sets with 1 calibration + 5 standard images each.

Example how compensation will be calculated.
1 calibration + 2 standard images (=$7.50)
1 calibration + 3 standard images (=$11.25)
1 calibration + 4 standard images (=$15.00)
1 calibration + 5 standard images (=$18.75)

The compensation will be paid once the sets of pictures have passed the quality assessment.

For payments in the US, Taxpayor Information (SSN or ITIN) is required to verify your payment.

The compensation for the task already includes potential expenses with the required equipment (tripod/mount); no extra payments will be made.

Additional Job Description
In this study you will take pictures with your smartphone of documents or small objects on a desktop or flat surface that have been occluded, from the point of view of the webcam or display. The task takes approximately two hours.

EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Internet Ads Evaluator_US

Basic Information

Ref Number  

Req_00098407

Primary Location  

Home Office – United States

Country  

United States of America

Description and Requirements

We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.

Learn more at http://www.telusinternational.com

Who is suitable for this work?

We are looking for dynamic people who have strong communication skills and use the Internet daily. You should also be flexible, reliable and have the ability to interpret and follow established guidelines. Payment will be based on completion of the agreed-upon tasks or engagements within the specified time period.

You will have the flexibility and freedom to work from your own home, working your own hours.

What are the main requirements for the opportunity?

  • You must be currently residing in the United States
  • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
  • Suitable candidate must have full professional proficiency in English Language
  • Experience in use of web browsers to navigate and interact with a variety of content
  • Access to and use of an Android or IOS Smartphone to complete tasks
  • A Barcode Scanner application must be installed on your smartphone to complete certain tasks
  • Active daily user of Gmail and other forms of Social Media

Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will be subject to quality assurance checks.  

Why join the TELUS International AI Community?

  • Earn extra income
  • Access to our community wellbeing initiative    
  • Remote work & Location Independence
  • Flexible Hours to work around home life
  • Better Work-Life Balance
  • Be a part of an amazing online community

Additional Job Description 

What does the work involve?

In this opportunity you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. 

Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance.

Through this work you will be making a valuable contribution to the quality of online advertisements in the United States.To ensure you receive correspondence regarding your application Please add the below 2 emails to your Safe sender List

[email protected] and [email protected]

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Project Breeze (United States)

Basic Information

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote

Description and Requirements

The task requires recording a set number of prompts on your iPhone in one session. This is a 100% remote role and will take 1 hour and a half.

Requirements:

  • Own an iPhone X or newer (iPhone SE2 or newer are welcome to join)
  • Run iOS 15 or iOS 16
  • Be over the age of 18
  • Be US citizen or permanent resident of the USA

Compensation:

  •  $100 for the full session

You will receive an additional $20 extra ONLY if you deliver the complete project’s task within 24 hours after your guide session. We will provide more details about this bonus in your guide session.

The live session will be taking up to 1.5 hours since we will be completing the full project’s task to ensure it complies with our requirements and guidelines. It is REQUIRED that you join this call using a different device than your iPhone since we’ll be using it to complete the task at hand.

Selected participants will be contacted with detailed guidelines on how to get started. If you know someone who is an iPhone user or meets all the requirements above feel free to share with them this message.

For any questions regarding the application, please reach out to [email protected]

To kick-start your journey, please click Apply Now and fill in the required information.

Additional Job Description 

We aim to improve the voice recognition component of artificial intelligence technology systems and we need your help in making this possible.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Online Education Consultant- USA

Basic Information

Ref Number  

Req_00102798

Primary Location  

Home Office – United States

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote

Description and Requirements

Looking for a part-time job? Always wanted to work from home? Want to work your own schedule? 

We’re looking for teachers who enjoy a challenge and thrive in a remote environment where things are moving very quickly.
In this position you will use your teaching experience and skills to evaluate educational and family-friendly online services for relevancy and quality. You have the flexibility of working 10-30 hours per month around your own schedule.

Start Date: February 2023

Estimated Duration of Project:  Long term engagement: the project is estimated to start in February and will be continuous.

Compensation: 25$ per hour

Required qualifications, skills and experience:

This is the right job for you if have the following qualifications, skills and experience:
• Minimum of 2 years experience in one of the following grades Preschool – 6th grade
• Verified teaching certification
• Strong computer and mobile device skills
• Neither you nor anyone in the household should be working for a company that has or is developing online services for kids 

If you have any queries please get in touch with us [email protected]

Additional Job Description 

We’re looking for teachers who enjoy a challenge and thrive in a remote environment where things are moving very quickly.
In this position you will use your teaching experience and skills to evaluate educational and family-friendly online services for relevancy and quality. You have the flexibility of working 10-30 hours per month around your own schedule.Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Data Contributor- US (2023)

Basic Information

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote, On Site

Description and Requirements

TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.

We offer pay-per-task projects that involve (not limited to) creating/collecting short sentences or texts, capturing images and videos, or featuring short video captures of participants’ faces or movements. 

For some projects, you might be asked to come on-premises, but some tasks can be completed remotely from home. The collected data will be used to develop and improve different artificial intelligence models and products.

This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times depending on the project selection criteria and they may need to register each time for those they find interesting.

Compensation

Compensation will vary based on task duration and location. Each project will specify the rate for that particular task. The participants will receive it from us.

Requirements

General

  • 18+ years of age
  • Fluency in English

On-site (if applicable)

  • Be able to travel to our premises 

Remote (if applicable)

  • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense.
  • The hours are flexible; you choose your own schedule.

For questions, please contact us at [email protected] and please include the code US_various_2023_EH in the subject line or the body of the mail.

Additional Job Description 

TELUS International is currently looking for participants for a variety of user study projects in various locations within the US.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Personalized Internet Assessor (US)

Basic Information

Primary Location  

Home Office – United States

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote

Description and Requirements


Employee Sub-Group:
 Perm PT Hourly 

Work Schedule: Part Time- Regular up to 25 hours per week

Location: USA 

Position Title: Rater

Pay: $12 – $14 USD per hour

Job Description

Looking for a remote opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy and always online to learn more, this part time flexible project is the perfect fit for you!

Perks of being an Online Rater:

  • Earn extra income working remotely from the comfort of your own home
  • Have the freedom to choose your own working hours to suit your own lifestyle
  • Be a part of a community and access our well-being initiatives
  • Contribute to the development of the AI ecosystem.

In your working hours, you’ll be analyzing and providing feedback on texts, pages, images and other types of information for top search engines, using an online tool. Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for the millions of search engine users, including yourself!

Requirements

  • Excellent communication skills in English
  • Being a resident in the US for the last 3 consecutive years
  • Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the US
  • High School Diploma or GED Qualification
  • Active use of Gmail, Google+, other forms of social media and experience in use of web browsers to navigate and interact with a variety of content
  • Daily access to a broadband internet connection, a smartphone (Android 4.2, iOS 14.0 or higher) and a personal computer to work on

No previous professional experience is required to apply, however, working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a part time project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Join our team today and start putting your skills to work for one of the world’s leading search engines.

About Us

TELUS International AI

Experience the power of TELUS International AI – where human intelligence is used to create and enhance the world’s data, enabling better AI. Our global AI Community of 1 million+ annotators and linguists assists companies in testing and improving machine learning models. We offer a proprietary AI training platform that handles all data types, including text, images, audio, video, and geo, across 500+ languages and dialects. Our AI Data Solutions are designed to revolutionize AI systems in a range of applications, from advanced smart products to improved search results, expanded speech recognition, more human-like bot interactions, and beyond.

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As the global arm of TELUS Corporation, at TELUS International, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of hiring are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.

Additional Job Description 

We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool.

Commercial Enablement Specialist

Basic Information

Ref Number  

Req_00106862

Primary Location  

Home Office – United States

Additional Locations  

Home Office – Canada

Country  

United States of America

Job Type  

Support Positions

Work Style  

Remote

Description and Requirements

As a Commercial Enablement Strategist you will provide strategic support to the global Commercial organization overseeing the financial planning, budgeting, management and reporting process. You will perform financial analysis to provide recommendations to drive strategic decisions for this function. You cultivate effective partnerships across Commercial, Finance and Operations to drive successful business outcomes.

You will do this by:

  • Leading short and long term revenue and expense budget planning and forecasting in support of the Commercial organization
  • Performing analysis on what was sold against actualized revenue to promptly signal and address gaps
  • Preparing Commercial productivity analysis and providing actionable recommendations to leadership
  • Creating, maintaining and improving financial models/ reports that track and analyze functional costs and their impact on business performance
  • Providing analysis on key business trends, identifying current/ future business opportunities and risks that impact financial results and effectively communicate to senior leadership

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

You are the kind of person who can:

  • Think strategically
  • Manage competing priorities
  • Solve complex problems
  • Manage senior stakeholder relationships
  • Focus on customers
  • Embrace technology
  • Lead cross-functionally
  • Self-motivate
  • Thrive in a dynamic environment

Required Qualifications:

  • Bachelor’s Degree in Finance or related field
  • Minimum of 7 years relevant work experience within Sales, Business Operations or Financial management 
  • Experience with Revenue and/or Sales Operations using Sales, CRM and BI Tools
  • Advanced working knowledge of Google Sheets or Microsoft Excel

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Location:

  • Remote-Home Office within the United States or Canada

Compensation:

The base compensation range for this position is $104,000 – $130,000 USD or $104,800 – 131,000 CND commensurate with experience. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. This position also has the opportunity to qualify for an annual performance bonus.

About TELUS International:

TELUS International (NYSE and TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com.

TELUS International Values: 

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

  • We passionately put our customers and communities first 
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork 

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability. 

Additional Job Description 

As a Commercial Enablement Strategist you will provide strategic support to the global Commercial organization overseeing the financial planning, budgeting, management and reporting process. You will perform financial analysis to provide recommendations to drive strategic decisions for this function. You cultivate effective partnerships across Commercial, Finance and Operations to drive successful business outcomes.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Part Time Ecommerce Analyst Associate.

Description.

TELUS International is looking for a part-time work-from-home Ecommerce Analyst Asociate to shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – from buying products, to contacting customer service, to returning products.

Work location: Work from home within the United States

Work schedule: Part-time, 5h/day during core hours 7am – 6pm (M-F)

Job duration: 6 to 12 months with a possibility of extension

Project Related Tasks.

  • Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – buying products, contacting customer service, returning products.
  • Quantitative Analysis
  • Complex review tasks
  • Written data summaries
  • Intermediate level in Excel/ Spreadsheets.
  • Review and Vet lists of data on a regular basis.
  • Perform weekly reconciliation of financial tasks and monthly reconciliation of donations.
  • Daily maintenance and updates of data on trackers.
  • Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary.
  • Participation in team building sessions.
  • Manage emails in multiple accounts.
  • Other duties as assigned.

Role Requirements

  • Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
  • High degree of interest in online shopping and a regular online shopper.
  • Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)
  • High degree of expertise with Internet browsing, email, and common applications.
  • Strong attention to detail and organization.
  • Strong communication skills (both verbal and written).
  • Ability to multitask and make progress on many things at once
  • Flexibility is critical.
  • Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.
  • Availability to work from home for 5 hrs/day during core hours 7am – 6pm (M-F) at home residence.
  • Secure location at home to store and receive/return packages during normal weekday business hours.
  • Valid driver’s license with reliable transportation
  • Distance from home address to USPS/Fedex/UPS locations under 10 miles each way.

Rate: $16.00 – $17.00 per hour

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description 

TELUS International is looking for a part-time work-from-home shopper to shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – from buying products, to contacting customer service, to returning products.

Language Reference
English

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Audio and Video Data Collection- USA

Basic Information

Country  

United States of America

Job Type  

Freelance

Work Style  

Remote

Description and Requirements

TELUS International is currently looking for participants to complete a simple video and audio collection task.

The task can be completed remotely from the comfort of your own home.

Summary

Task description: Participants will have to take short videos of themselves  according to scenarios that will be provided while saying certain prompts

Each participant will have to take 44 videos.

A device will be shipped to your address, you will have to  complete the task, and need to ship the device back once the task is completed (envelope and shipment label will be included, you will have to ship via USPS)

Project schedule

  • The project is ongoing 
  • Estimated time to complete the task: Up to 1 hour
    Please note each participant can only complete the task once

Requirements

  • 18+ years of age
  • Stable Internet connection for the duration of the task

Payment rate

  • $25 USD for completing the full task
  • This is an independent contractor opportunity and a one-time task
  • Payment will be processed via PayPal or direct bank transfer, based on your preference.
    Bank account details will be requested separately

If you have questions, please contact us at: [email protected]

Additional Job Description 

TELUS International is looking for participants for our Audio and Video Collection Project

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Chat Specialist

Position description:

This is a remote opportunity.

Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

RESPONSIBILITIES:

– Handle a wide variety of customer inquiries via online chat
– Provide accurate information about the products and services via online chat
– Narrow down on appointment information to schedule appointments
– Capture customer contact information for lead generation and client review
– Summarize interactions based on customer needs for client review
– Develop and maintain a knowledge base of the evolving products and services

QUALIFICATIONS:

– Previous experience in retail customer service or the automotive industry preferred but not necessary
– Have a handle on basic internet and window based computer skills
– Strong ability to multitask is preferred, gaming experience is helpful
– Positive and professional demeanor
– Excellent written and verbal communication skills
– Ability to adapt to change and enjoy a quick paced work environment

Requirements:

  • Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
  • Must live within the state listed in the posting
  • Quiet, dedicated work space free from distractions – this is a remote position
  • Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT
  • Must be able to type at least 35 WPM, 40 and above is preferred

Salary:

$13 / hour

APPLY HERE

Revenue Integrity Analyst

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Shriners Children’s is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a remote Revenue Integrity Analyst for our Headquarters location. Do you have demonstrable revenue cycle and hospital-based billing or coding experience, and would you like to use your skills to further Shriners Children’s mission of providing the best quality care to our pediatric patients and their families?  Then this position may be for you!

The Revenue Integrity Analyst is responsible for evaluation, assessment and education to Shriners Children’s (SHC) hospitals as a component of conducting audit processes and ensuring adherence to SHC revenue cycle policy. Also responsible for the development and adherence to processes and procedures to assure timely and appropriate capture of all chargeable activities throughout SHC. The development of a means to facilitate collaboration and standardization across all venues of care within SHC in support of charge capture. Assures accurate and timely auditing of revenue cycle chargeable services and activities throughout SHC. Utilizes skills to professionally communicate and facilitate the collaboration and standardization of charge capture processes, across all venues, within SHC in support of revenue integrity.

Responsibilities

Responsibilities include conducting revenue integrity audit activities for compliance related to internal policy, CMS, Medicaid and managed care regulations and requirements, communication, outcomes analysis and reporting for the purpose of internal quality control; providing analysis, trended reports and well supported documentation for audit findings, recommendations and/or corrections to individual hospital processes according to best practice, compliance and SHC policy; and assisting in identifying, defining and functioning within software (i.e. Craneware and MedeAnalytics) processes; review and/or development of reports and audit tools to support the requirements for revenue integrity and outcomes measurement.

Qualifications

7 years of hospital-based revenue cycle experience, focused on revenue integrity and compliance, is required  3 years of hospital-based billing or coding experience focused on charge capture required.  Charge capture, billing or coding experience in one or more of the following is required: pharmacy, radiology, surgery/anesthesia, outpatient clinic, inpatient hospital.  Would prefer charge capture, revenue integrity and/or patient access experience in one or more of the following: hospital-based clinic, inpatient hospital. Clinical experience blended with revenue cycle is a plus. Bachelor’s Degree in business/accounting/finance or healthcare/business administration – combination of current education pursuit and experience considered. Certification in CCA, CCS, CHC, CDIP, CMAS, or RHIT a plus.

APPLY HERE

Financial Analyst

Labcorp is a leader in global sciences with a mission to improve health and improve lives.  We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all.  We are seeking a highly motivated and experienced Financial Analyst to support our Revenue Cycle Management organization and provide financial analysis and strategic insights to Labcorp’s leadership.

RESPONSIBILITIES

  • Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process methodologies, financial implications, and/or technical applications.
  • Makes recommendations to management and may initiate implementation of new protocols, methodologies and processes. 
  • This classification is cross-functional and may be utilized within all business fields including, but not limited to, operations, finance, laboratory, technical, sales and administration. 
  • Applicant must have critical thinking skills and a basic understanding how all relative information translates to effects to price, volume and revenue and the ability to communicate impacts related thereto.
  • Assisting leadership with implementation strategies across stakeholders. 
  • Proficiency in Microsoft Office products including but not limited to Excel, Access, and PowerPoint.
  • Ability to compile and organize data.  
  • Read, write and interpret SQL, knowledge of lab system, billing data mart, and QMF is a plus.

REQUIREMENTS

  • Proficient in MS Office programs, specifically Excel.
  • Analyzes and determines trends from data.
  • Produces and presents results to business users.
  • Makes recommendations based on analyses of data.
  • Advanced Excel skills including pivot tables, cell formatting, data filters, data sorting, charts, and formulas.
  • Self-motivated with an ability to work independently as well as with a team.
  • Strong organizational skills and ability to multi-task.
  • Ability to thrive in fast-paced environment and adaptable to change.
  • Excellent verbal and written communication as well as strong reading comprehension skills.
  • Strong Analytical, critical thinking and problem-solving skills.
  • Ability to learn to read, edit and interpret SQL.
  • Ability to learn SAS programing techniques.

DESIRED SKILLS

  • Knowledge of SAS Enterprise Guide.
  • Knowledge of SQL query language.
  • Knowledge of Crystal Reporting.   

EDUCATION

  • Associate’s or Bachelor’s Degree with 2 – 4 years of applicable work experience.    

Pay Range: $49,920 – $95,000 annual salary

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. 

APPLY HERE

Accounts Payable Specialist

Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS

We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that  we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM

Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better home-buying experience.

About the opportunity

Homeward is looking for an Accounts Payable Specialist to oversee the accounts payable function and corporate credit card expenditures processes. This role will require the use of skills in project management, organization, and timely and frequent communications in the A/P and corporate credit card expenditure processes. As the A/P Specialist, you will ensure the accuracy and efficiency of payables operations, investigate oddities, and process and monitor outgoing payments. Reporting directly to the Accounting Manager, this role will be a hands-on, solution-oriented problem solver who can oversee these processes to keep up with the demands of Homeward’s high-growth business.

This position is not eligible for visa sponsorship.

Responsibilities include

  • Oversee accounts payable (in Bill.com): including ensuring the completeness and accuracy of G/L coding, invoice amounts, department coding, invoice timing, approval workflows, etc.
  • Oversee corporate credit card expenditures (in Divvy): including ensuring the completeness and accuracy of G/L coding, receipt amounts, department coding, etc.
  • Directly communicate with vendors, contractors, and internal cross-functional department employees on invoices and payment details.
  • Manage one employee who performs some of the initial tasks for A/P and corporate credit card expenditures and review their work to ensure it is complete and accurate.
  • Recognize and set up 1099 vendors (we can assist in training here if necessary)
  • Complete annual 1099-NEC, 1099-MISC, 1099-INT filings (we can assist in training here if necessary)
  • Ensure that payment approval workflows go to the correct department-level employees for approval.
  • Coordinate and manage the organization of invoices, contracts, and agreements 
  • Directly communicate with department leaders on invoice approvals and AP issues
  • Maintain bookkeeping records and key spreadsheets
  • Assisting the Accounting Manager in the month end close process on tasks related to the expenditures/payables process.
  • Continuous evaluation of current policies and recommendations for process improvements.

Qualifications

  • You have a Bachelor’s degree in business, accounting, or finance or equivalent experience 
  • You have 3+ years experience with mid-to-high volume AP processing.
  • Must possess a high degree of accuracy in work; detail oriented.
  • Excellent interpersonal and collaboration skills.
  • You have demonstrated the ability to patiently and efficiently perform in a fast-paced environment and handle and manage multiple workloads, priorities and deadlines, while maintaining a great attitude during tight deadlines.
  • You must have a solution-oriented approach to solving problems, preferring to place focus on the best way to solve problems rather than focusing only on the problems themselves
  • You have strong problem solving skills, and do research to independently solve problems.
  • You have strong technical skills in Excel (strong understanding of vlookups, pivot tables, sumifs)
  • Experience with Netsuite is highly preferred.
  • Experience with Bill.com is highly preferred.
  • Experience with multiple entities is highly preferred.

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the homebuying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, Georgia, Florida, Oregon, and Washington.

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

APPLY HERE

Assistant Editor

Work with the National Trust’s editorial team to research, edit, fact-check, write, and proof stories for Preservation magazine and SavingPlaces.org. Perform related administrative tasks as assigned.

DUTIES

  • Develop and create multimedia content.
  • Generate story ideas that will engage audiences and tell the story of the National Trust’s work.
  • Compile and write Transitions section for Preservation magazine.
  • Research, fact-check, and edit stories as assigned.
  • Proofread copy and story layouts.
  • Perform photo research as required.
  • Respond to emails and pitches.
  • Assist with transfer of print stories to website.
  • Other communications and administrative tasks as assigned by editors.

QUALIFICATIONS

  • At least 3 years of overall work experience with 1- 3 years of editorial experience, preferably including experience creating content that reflects and helps to engage culturally diverse audiences.
  • Attention to detail and accuracy.
  • Strong organizational skills and ability to meet deadlines.
  • Basic analytical and problem-solving skills, including issue identification and prioritization.
  • Basic project management skills. Ability to achieve results with general supervision.
  • Excellent writing, spelling, grammar, and proofreading skills, as well as strong verbal communication and customer service skills. Excellent attention to detail.
  • Experience successfully interacting with key stakeholders. Ability to collaborate and achieve results. Public contact and ability to work successfully both independently and in close proximity to others required.
  • Demonstrated success in working with culturally diverse colleagues and stakeholders.
  • Ability to prioritize, multitask efficiently and respond to a high volume of ongoing requests in a timely fashion. Ability to adapt and be flexible in a dynamic work environment.
  • Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
  • Proficiency in MS Word and other Microsoft Office systems required. Comfort with social media, content management systems, and Adobe Photoshop.
  • Regular and reliable attendance is required.

PAY & BENEFITS

This is a full time, non-exempt-level position, eligible for full benefits, including affordable health, dental, vision and life insurance, retirement plan contributions, and 3.5 weeks of paid vacation, plus sick time and holidays.

Hiring range: $27.47-30.22 per hour (annualized to $50,000-55,000 based on a schedule of 35 hours/week)

APPLY HERE

Communications Coordinator – Content

Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

This position will involve content gathering, interviewing subject matter experts, writing, managing content calendars and data gathering. Experience in content creation, strong administrative and organizational skills, and the ability to adjust to a quickly changing environment will be helpful in this role.

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The coordinator is responsible for contributing to, managing and balancing workload for the work area to which they are assigned. The role will focus primarily on coordination of projects and assignments for the department and institution. Projects and assignments are aligned to Mayo Clinic’s strategic priorities and the coordinator works to support successful plan execution within the timeline and budget. This includes planning and facilitating team meetings, documentation, establishing timelines and collaborating with team members to ensure quality. The coordinator will support the delivery of measurable outcomes and collaborate with team members to provide follow up communication and reports to appropriate audiences. 

The coordinator may also perform ongoing work including proofreading, facilitating budget processes, reporting of metrics, supporting internal and external communications, event planning and calendar management for department leaders. Manages time and sets priorities to meet deadlines for themselves and for project teams. Adapts to shift focus to support changes to department and institutional priorities. Troubleshoots issues. Performs backup to other functions and other duties as needed.

Qualifications

Requires a bachelor’s degree in a related field; or a high school degree plus 5 years of relevant work experience.Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.

Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.

Exemption Status

Nonexempt

Compensation Detail

$26.12 – $35.26 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday 8 a.m. – 4 p.m. This position may work remotely from any location within the U.S.

APPLY HERE

Sales and Conversion Email Copywriter

We are seeking a talented and results-oriented Sales and Conversion-Driven Email Copywriter to work on an hourly freelance basis with our Roamly marketing team. You will play a key role crafting persuasive and compelling email campaigns that drive sales and optimize customer conversions as well as establish our brand voice consistently throughout these customer communication touchpoints. If you have a passion for writing persuasive email sales driven copy, a keen understanding of consumer behavior, and a track record of delivering exceptional results, we want to hear from you.

Responsibilities:

  • Write Effective Compelling Email Copy: Create persuasive and engaging email content that resonates with our target audience and compels them to take action, such as making a purchase, signing up for a service, or engaging with our brand. across our promotions, product launches, and seasonal campaigns to ensure cohesive messaging and consistent branding.Craft attention-grabbing subject lines and captivating email body content that communicates the value proposition effectively, highlights key product features, and appeals to customers’ needs, desires, and pain points.
  • Fast Turn Around Times from Marketing Briefs: Write email campaign copy to optimize conversion rates. You will receive email campaign briefs that include analysis where we can improve open rates, click-through rates, and conversion rate to enhance campaign effectiveness. You will be required to understand overtime how best to write based on our customers’ Segments and use personalization techniques to tailor email content that resonate with specific customer segments.
  • Stay Up-to-Date with Industry Trends to recommend: Keep abreast of the latest trends, best practices, and innovations in email marketing and copywriting. Implement industry-leading strategies and techniques to ensure our email campaigns remain competitive and impactful..

Requirements

Qualifications:

  • Proven Experience: Minimum 6 years of experience in email copywriting or a related role, with a demonstrated track record of driving sales and achieving conversion targets through email campaigns.
  • Exceptional Copywriting Skills: Strong command of written English with the ability to write persuasive, concise, and engaging copy. Excellent grammar, spelling, and proofreading skills.
  • Marketing Acumen: Deep understanding of marketing principles, consumer behavior, and sales psychology. Ability to translate marketing strategies into compelling email copy that drives conversions.
  • Analytical Mindset: Proficient in analyzing email campaign metrics, interpreting data, and making data-driven decisions. Experience with A/B testing and optimization techniques to improve email performance.
  • Adaptability and Creativity: Able to adapt writing style to various target audiences, products, and brand voices. Creative thinker who can generate innovative ideas and concepts for email campaigns.
  • Great Collaboration & Time Management Take feedback, and incorporate it into fast turnarounds on copy revisions. Meet deadlines in a fast-paced environment while maintaining high-quality standards.

If you are a motivated and skilled email copywriter who thrives on generating impactful content that drives sales and conversions, we invite you to apply. Join our team and contribute to our mission of delivering compelling email campaigns that engage, convert, and leave a lasting impression on our customers.

APPLY HERE

Curriculum Writer

Anticipated Compensation: Starting at: $59,200 – $68,200 commensurate with experience

Saga Education is a national leader in high-impact, in-school tutoring. We leverage the power of human capital and technology to accelerate student outcomes and create more equitable learning for students.

Since our founding in 2014, we have reached more than 30,000 students and counting. With our proven-to-work tutoring model and focus on relationship building, we have been able to reach students who need it most and support families, educators, and districts through our services. Whether that be through our work in providing direct solutions, building cutting edge products, or advocating for impact, our vision to make education equitable for all students is realized daily.

What We Do 

Inside each student lives a story waiting to unfold. We know every student is capable of shaping a story of success—in school, and in life. But not every student has had a fair chance to see it. Saga Education envisions a world where students–especially Black and Latinx students–have equitable access to economic and social mobility. To achieve this, Saga seeks to establish high-impact, in-school-day math tutoring as an integrated part of a student’s education, as a proven response to accelerating educational equity. 

Our research shows our program works–not only to raise math scores but to foster the confidence and sense of belonging that underpin all academic success. As a trusted leader in building powerful tutoring programs, Saga provides the resources and tools to enable all districts to take advantage of our expertise. Saga has the evidence and experience to know what works.

What You’ll Do  

Reporting to the Curriculum Manager, the Curriculum Writer is responsible for writing curriculum for the Saga tutoring program, as well as refining and updating existing materials. This includes brainstorming, writing, and editing lessons, activities, assessments, test-prep banks, and creating content for our online learning platform.  Currently, the team is working on writing 4th and 5th grade math lessons, as well as updating and maintaining 6th through 11th grade math curriculum. Responsibilities include:

  • Improve existing Saga curriculum to better align with academic scopes and sequences at all school sites by creating new lessons and math tasks, while focusing specifically on improving conceptual understanding in students
  • Develop new activities, through the lens of understanding materials will be used by Saga Fellows, who are generally not trained math teachers
  • Take on independently directed tasks to improve our overall impact
  • Seek out resources and best practice research to guide the development of quality and cutting-edge materials, including researching various scopes & sequences to assure alignment across all potential districts
  • Format all Saga materials in a professional and clean manner, adhering to Saga branding
  • Organize the Saga curriculum for online distribution

What We’ll Use To Measure Success

  • Mission Alignment – You have a deep understanding of social injustice in education
  • Demonstrates Self-Awareness – You use feedback and reflection to gain productive insight
  • Values Differences – You recognize the value of different perspectives and cultures
  • Customer Focus – You respond to customer needs and customize materials given the audience
  • Action Oriented – You take on new opportunities and have a solutions-oriented approach
  • Instills Trust – You gain confidence and trust of others through honesty, integrity, and authenticity

What You Bring

  • Bachelor’s degree in a related field or equivalent work experience
  • Proficient in K-12 math
  • Strong attention to detail
  • Proven ability to manage multiple projects simultaneously and meet deadlines while working remotely
  • Math pedagogical content knowledge and the ability to identify and explain key points of K-12 math topics
  • Experience teaching math, preferably multiple in grade levels

What We’ll Provide 

Saga Education offers competitive compensation and benefits, which includes IVF coverage, paid parental leave, opt-in FSA, and telehealth benefits. Saga provides a generous PTO package including a paid Winter Wellness Break, an opt-in 401k with discretionary match and company provided technology. All employees have access to our comprehensive Employee Assistance Program, Saga 360 Wellness Program and DEIB events and initiatives. 

APPLY HERE

Managing Editor

Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child’s arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families.

Our Ways of Working

We’re a remote-first company with team members located across the United States spanning multiple time zones. We know how valuable the flexibility of remote work is for our employees so people can get the work done in the way that suits them best. With rare exception, our employees generally work 9-5 in their home time zone. 

We also know that personal connection is the foundation for the great work we do together. In order to build community and collaboration, we gather in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

Babylist is looking for an organized Managing Editor to oversee the daily operations of our Editorial team. You’re part editor, part project manager, and are skilled at editing, writing and content planning, creating and managing processes and ensuring deadlines are met. You’re also an excellent people manager who is excited about growing people in their careers. This role reports to the Director of Editorial.

Who You Are

  • 6-7  years editorial experience at a lifestyle publication or brand 
  • 2+ years of management experience
  • A skilled editor with a solid understanding of and experience with SEO best practices and multiplatform content
  • A strong people manager, with experience managing both internal editorial staff and freelancers
  • An operational thinker with a passion for streamlining systems and processes, and can manage multiple priorities while meeting deadlines
  • Are targeted in your content planning and can clearly articulate the why behind it and how it ties into larger business objectives
  • A great communicator on paper and in person with excellent creative and copywriting skills
  • Demonstrated a strong empathy for users
  • Experience managing a budget
  • Knowledge of web analytics tools (Google Analytics, SEM Rush, keyword analytics tools) and how to track, analyze and report on data

How You’ll Make an Impact

  • Create and oversee the editorial calendar and content planning, including regular updates to SEO evergreen commerce content, new content and special projects, across channels, as well as ensure the calendar is up to date with relevant events and occasions
  • Manage early-career and senior writers and production assistants for performance and professional development
  • Work with and manage freelance writers as needed
  • Edit content across channels to ensure user-centricity, brand voice and editorial standards
  • Streamline and/or create workflows and content creation processes across channels to help team members work together efficiently and effectively
  • Partner with design and social on visual storytelling
  • Oversee updates to various team documentation, including editorial integrity, product safety, etc.
  • Work with the Babylist Health Advisory Board members on reviewing and creating content  
  • Why You Will Love Working At Babylist
  • We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We work at a sustainable pace which means work/life balance is a real thing here
  • We believe technology and data can solve hard problems 
  • We believe in exceptional management 
  • We are an antiracist organization and doing the work to support differences of all kinds
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planningBabylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $121,000- $165,000.In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

APPLY HERE