The EMR Processing Agent retrieves and processes electronic medical records through our providers’ medical record systems.
Responsibilities
- Remotely retrieve records through providers’ medical record systems electronically.
- Prepare and transmit records through standard processing procedures.
- Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics.
- Participates in training sessions with Provider representatives.
- Complete all responsibilities as outlined on annual Performance Plan.
- Complete all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodation.
Qualifications
- High school diploma with demonstrated mastery of Agent Level 1 work assignments utilizing Cotiviti proprietary systems.
- Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
- Demonstrated ability to give close attention to detail, including planning, executing, and follow up procedures.
- Demonstrated ability to learn new EMR systems by participating in training sessions with Provider representatives.
- Must be able to work well in a team environment.
- Strong understanding of HIPAA regulations.
Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.