As a Client Benefit Representative you will be responsible for analyzing client requests and performing the necessary benefits coding and quality assurance activities. You’ll work alongside other benefit coders, testers, and quality assurance representatives, as well as our Account and implementation Management teams to deliver high quality support to our clients. Extreme attention to details is important for this role, as your coding and quality assurance activities will impact commercial clients at CVS Health. You will be expected to execute with high level of accuracy, responsiveness, and reliability while performing job functions.
Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
Required Qualifications
2-3 years of direct work experience with PBM knowledge
Proficient use Microsoft Office applications, e.g. Excel, Word
Experience with AS400/RxCLAIM
Working knowledge of SalesForce.com or similar Customer Relationship Management software
Preferred Qualifications
Well organized with the ability to prioritize work effectively and independently
Flexible in adapting to change
Excellent time management skills
Excellent interpersonal and collaborative skills with the ability to work in a team environment
Ability to work successfully in a deadline-oriented environment with excellent quality
Excellent verbal and written communication skills
Strong analytical skills and attention to detail.
Ability to define problem, review data, establish facts, and draw valid conclusions
Customer focused
Flexible in adapting to change
Certified Pharmacy Technician
Education
High School Diploma or GED required; Bachelor’s Degree preferred
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose.