It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
The Administrative Coordinator provides administrative and project-based support to the WellSense Health Plan Human Resources team in the functional areas of HRIS administration/data integrity, reporting/analytics, employee relations, performance management, compensation, training and development, new employee onboarding and orientation and compliance.
In addition, this role may perform a variety of administrative office functions in support of the department of moderate to advanced complexity with limited supervision.
Our Investment in You:
- Full-time remote work
- Competitive salaries
- Excellent benefits
Key Functions/Responsibilities:
- Provides day to day administrative support to WellSense’s VP of HR and HR Business Partners including but not limited to;
- Acting as a point of contact for escalated inquiries from the HR service center, managers and employees, liaises with HR centers of excellence (payroll, HRIS, benefits, absence management, etc.) to answer inquiries and resolve issues related to payroll, leave administration, HRIS systems, processes and policies
- Accurately processes employee changes in Workday including promotions, transfers, salary adjustments, bonus payments and separations
- Produces supporting documentation such as promotion letters
- Coordinates employee separations with IT and Payroll
- Ensures employees receive pertinent separation information
- Assists with job description creation/updates and compensation market analysis process
- Assists with stay and exit interviews
- Responds to unemployment claims
- Works closely with the VP of HR and HR Business Partners on various HR related projects and data requests including but not limited to;
- Coordination of employee engagement surveys including initial employee data collection/scrubbing/submission, dissemination of results to leaders and action planning process
- Provides support for the annual performance review program
- Working closely with Corporate Communications, coordinates annual service award and recognition programs
- Responsible for planned and ad hoc reporting and analytics requests such as turnover, EEO, department specific headcount
- Routinely audits HRIS systems and reports to ensure data integrity
- Coordinates initiatives and events in support of Learning and Development and Diversity, Equity & Inclusion
- Conducts HRIS systems trainings for new hires and new managers
- May participate in the facilitation of New Hire Orientation and other training and development programs
- Working closely with HRBPs and Learning and Development colleagues, provides support to various employee and leadership development programs
- Provides back up support to Talent Acquisition team as needed
- May be asked to research and contribute to proposals for key initiatives of interest to the organization
- Performs other duties as assigned
The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required
Qualifications:
Education Required:
- Bachelor’s degree with at least 3 years of HR experience or High School Diploma/GED and at least 7 years of HR experience including at least 1 year of experience in an HR coordinator/specialist role
Experience Required:
- At least 3 years of HR administrative support experience
Experience Preferred/Desired:
- Experience in a fast-paced, rapidly growing organization
- Experience in the healthcare/health insurance industry
Competencies, Skills, and Attributes:
- Broad knowledge across HR functional areas including HRIS administration, employee relations, employment law, engagement, performance management, recruiting, onboarding, talent acquisition and more
- Demonstrates a customer focused, solutions oriented and employee-centric mindset
- Some knowledge of Federal and multi-State employment laws
- Understanding of HR processes and best practices
- Demonstrates excellent verbal and written communication including ability to author professional correspondence and documentation (letters, policies, program materials)
- Demonstrates comfort using various technology/software (Workday, Zoom, Kronos, Microsoft Office Suite)
- Intermediate/Advanced level proficiency in Excel, PowerPoint and Word
- Comfortable multitasking and pivoting between tasks frequently
- Able to independently navigate competing priorities and stakeholders
- Proven to be a resourceful problem-solver with a process improvement mindset
- Ability to identify opportunities for operational efficiency and execute change
- Conducts all job responsibilities with the highest degree of confidentiality
- Demonstrates sound time management and is well-organized