Test Publisher

PSI Services

About PSI

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the leading global workforce solutions provider that fuses science, technology, and expertise to deliver best-in-class testingassessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.


The Test Publisher supports a team mainly responsible for the creation of exams in the company’s various computer-based testing platforms for the licensure and certification programs. The role of a Test Publisher involves interaction with and extending assistance to Test Developers, Operations, Client Services, and Account Managers in the day-to-day maintenance of and occasional updates to either licensure or certification exams’ item banks and item pools to meet the clients’ requirements. Additionally, a Test Publisher will have constant interaction with the Software Development and Quality Assurance teams to ensure complete testing of exams before they are published. This role requires strong technical and communication skills, as well as great attention to detail.

Key functions of this position include:

  • Building licensure, certification, and assessment exams on the company’s various CBT testing platforms for initial publication based on an exam release schedule
  • Assisting in updating item contents of live exams (including entry of new reference information), the creation and maintenance of item banks, and republication of licensure, certification, and assessment tests
  • Ensuring that exams are published in accordance with specifications on time and without error
  • Assisting the Manager of Test Publishing in the implementation of procedures in reviewing, structuring, and publishing both written and practical exams
  • Interfacing with Test Development Specialists, Operations, and IT teams to ensure timely and accurate publication, QA testing, or implementation of new exams or updates to existing exams
  • Assisting in the troubleshooting of any issues related to a published exam addressed by the client, candidates, proctors, or Client Services team member
  • Executing established Test Publication processes and procedures; identifying potential publication issues and errors; and suggesting possible solutions to problems or refinement of procedures or protocols

Knowledge, skills, and abilities needed:

  • Minimum of High School diploma or equivalent
  • Minimum 2 years of data entry (at least 60 words per minute), administrative, editing, or proofreading experience
  • Excellent interpersonal and communication skills
  • Excellent analytical and organizational skills, and attention to detail
  • Strong computer skills, able to use data entry tools, spreadsheet and database software (SQL Server Management Studio); excellent skills in MSOffice 365, especially WORD and EXCEL; Graphic design experience a plus
  • Flexible, adaptable, and innovative approach to learning and problem solving in a hands-on environment
  • Quality conscious and goal oriented
  • Ability to work in a team
  • Ability to multi-task, work in a fast-paced environment, and meet deadlines
  • Ability to identify and address errors and offer solutions


PSI offers a competitive and comprehensive benefits package inclusive of:

  • Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • 401k plan with company match
  • Generous PTO and Holiday Pay