First Advantage is the world’s largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.
Leveraging our advanced global technology platform and customer service experts throughout the world, we build fully scalable, configurable screening programs that meet the unique needs of over 45,000 client organizations. Headquartered in Atlanta, GA. First Advantage has offices throughout North America, Europe and Asia.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
The Verifications Specialist will provide administrative support services to our U.S. Verifications Unit via efforts to obtain verifications on non-criminal related background elements. Elemental data consists of employment history, professional licensures, educational degrees, DOT compliance, etc. The Verifications Specialist will ensure that work is completed in accordance with the established FADV policies, procedures, and standards working to support team with the implementation of process improvement initiatives when needed. Key components for sucess in this role is someone with organizational skills, “customer/client service first†mindset, attention to quality with speed and accuracy, as well as problem solving and executing with urgency (often within short-time frames). Role is contingent to start. Essential Duties and Responsibilities:Learn and operate under specific client Standards of Operations (SOPs) to complete each verification element.Observe, receive, and otherwise obtain information from all relevant sources in order to verify a specific element. This may require contacting applicants and/or clients to request additional information in order to verify an element.Research and verify contact information listed within an element to ensure validity of these sources.Communicate and respond with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged by telephone, by email, letter or fax.Document all elemental interactions or transactions, recording details of inquiries, comments, as well as actions taken.Refer discrepancies or unverified information to designated departments for further investigation.Meet and maintain departmental performance goals of daily number of touches and number of completed verifications.
POSITION REQUIREMENTS
Experience:Required- Minimum of 1-3 year of call center experience or a related role with solid history of verifying facts and data. Preferred- Demonstrated ability to perform repetitive tasks with a high level of accuracy PBSA Basic Certificate is a plusEducation:High School Diploma or GEDOther Knowledge, Skills, Abilities or Certifications:Self starter; proactive in solving problems, self-motivated to achieve individual and organizational goalsAdaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet departmental performance goalsStrong teamwork and collaboration
First Advantage is the world’s largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.
Leveraging our advanced global technology platform and customer service experts throughout the world, we build fully scalable, configurable screening programs that meet the unique needs of over 45,000 client organizations. Headquartered in Atlanta, GA. First Advantage has offices throughout North America, Europe and Asia.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
Under general supervision, the Online Records Coordinator serves as a research role, supporting unit operations through the review, interpretation, and fulfillment of public record information for background screening purposes. Position may be assigned to support several different business units within the Court Research and Retrieval Group (CRRG) and is expected to consistently meet departmental expectations on metrics related to deliverables. This position is highly detail oriented and requires the ability to manage time efficiently. The candidate must have strong organizational skills to be able to multitask effectively and to ensure proper follow-up with internal clients.Essential Duties and ResponsibilitiesMonitors workflow or case volume by source or supplier within certain state(s), traces and updates status information on delayed cases, reviews required statewide documentation received from applicants to ensure it is correct, submits statewide documentation to agencies, and works with customer service or support teams to provide updates or clarification of state repository and/or agency requirements.Researches and reviews public record information from websites, electronic access court systems. Performs additional research as required to meet customer expectations, and demonstrates ability to meet and/or exceed established departmental goals for productivity and accuracy.Interprets criminal records and other types of relevant information from courts, state agencies and accurately fulfills, edits, and/or modifies results of court record searches from courts, agencies, state repositories and other database searches to ensure compliance with company standards and completeness of order for product delivery.Develops relationships with court personnel and other state, county, and/or local agencies to obtain information regarding process or policy and support efficient and effective retrieval of necessary information for consumer reports via Multi courts.
POSITION REQUIREMENTS
EducationHigh School Diploma or equivalent is required.Experience1 – 3 year’s prior experience in a related role is required; some Criminal Justice and/or Paralegal training is is a plus.Other Knowledge, Skills, Abilities or CertificationsIntermediate proficiency in Windows and Microsoft Office (Word, Excel & Outlook)Must possess a high degree of attention to detail, adaptability and the ability to multi-task along with solid written and verbal communication skillsSelf-starter; proactive in solving problems, self-motivated to achieve individual and organizational goalsAdaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet departmental performance goals
Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
Stock option packages
A values-based culture that invests in employee success
WHAT WE ARE ALL ABOUT
SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone.
Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.
HOW YOU’LL MAKE A DIFFERENCE
In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.
As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience.
Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.
WHO WOULD BE A GOOD FIT?
1-2 years of experience in customer service or sales role
Highly productive with good multitasking skills
Passion for helping people – especially when it comes to their health
Able to work in a high-volume contact center environment
Familiarity working with support ticketing and/or support CRM software tools
Fantastic oral and written communication skills
Strong desire to help businesses maximize their health care
The Quality Assurance Specialist I is responsible for reviewing claims in the recovery process and ensuring that files are complete and meet CMR’s established expectations.
Who We Are:
We are in the business of subrogation – companies trust us to recover payments on damage claims so that the responsible party is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.
We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.
Join our team and thrive in an environment that values both efficiency and processes as well as a casual, comfortable atmosphere.
Essential Functions:
Review claims in the recovery process to ensure all required work is being completed.
Review recorded phone calls on the recovery floor to ensure all established expectations are met.
Report back to Quality Assurance Specialist III with any concerns that need to be addressed for training purposes.
Provide feedback to the recovery floor regarding missed opportunities
Be able to make recommendations on current expectations that have not been met while retaining the ability to think differently, unconventionally, or from a new perspective, to find other ways around the issue.
Work closely with Recovery Managers to provide coaching, development and retraining on call model, compliance and other recovery practices based on evaluation of formal QA monitoring.
Research new laws, case decisions, and other things that will assist the recovery floor in overcoming current challenges.
Qualifications
Qualifications:
To perform this job successfully, an individual must be impervious to criticism, and able to be impartial while performing reviews. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Skills and Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Sound judgment – The capacity to assess situations or circumstances sensibly and to draw sound conclusions.
Teamwork – The Quality Assurance Specialist must be able to function in a team atmosphere.
Attention to detail – The Quality Assurance Specialist is responsible for reviewing claims to ensure that all required work has been completed.
Communication Skills – verbal and written: The Quality Assurance Specialist will be working with other employees on the recovery floor as well as other departments and the ability to have an amicable discussion while explaining the reason for the QA score given.
Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and demonstrates a keen attention to detail.
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Has experience in researching and investigating claims and other information.
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Process Improvement—the individual has familiarity with processes currently in place and updating processes when needed.
Education/Experience:
High school diploma or equivalent required
Adjuster license required
Experience in Microsoft Office Software
Some familiarity with the claims process
Physical and Mental Requirements:
Communicates clearly and accurately.
Constantly required to both move and remain in a stationary position.
Must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe and assess items, information and objects in an at-home office setting.
Must have a high-speed internet connection available in your home
The Bilingual Support Specialist role is the voice of Fetch Rewards and represents the company every day by interacting with our users via email. Your technical competency and ability to internalize and articulate product bugs, enhancements, functionality, and engaging users will help you and Fetch Rewards succeed. An ideal candidate will thrive as an individual contributor, as well as in collaborative settings, by providing timely support to users, input on process improvement, and creating support-related content for users.
This position requires bilingual English / Spanish ability as well as working on Saturdays and Sundays. 4pm-12:30am EST
Scope of Responsibilities:
Trouble-shoot and effectively communicate issues to Fetch Rewards users and the development team.
Maintain user satisfaction.
Technical software troubleshooting with the development team.
Manage priorities and effectively complete day to day tickets and long-term projects..
We know we’re both succeeding when:
All requests are addressed within 24 hours.
You are effectively translating problems from users into repeatable bug reports for the technical teams in a way that they do not need additional information to identify the issues.
You solve problems and reduce the need to contact the technical teams.
You find yourself excited to tell people about what we’re building here at Fetch. You wake up truly excited because you know what you do today will directly impact a young growing company.
The ideal candidate:
Must be fluent in Spanish and English (oral and written) to communicate with our Hispanic users (required).
Must be able to translate from Spanish to English and vice versa (required).
Customer Service and/or technical support experience is a plus.
Knack for quickly identifying technical problems and implementing solutions.
Strong communication skills both written & oral.
Active listener who asks the “right” questions to fully understand a request.
Team-player who is eager to collaborate and welcomes open discussion in order to problem solve.
Ability to effectively manage day to day tasks and long-term projects with the passion and desire to increase the scope of the support team.
Job SummaryA Menu Service Specialist contributes to the continued success of our restaurant partners by coordinating menu optimization and facilitating duties that support the execution of each restaurant’s menu. Some of those duties include, but are not limited to: onboarding new partner menus, enhancing restaurant partners’ order value, maintaining menu support, inputting images into menus and minimal photo editing. The specialist must portray excellent writing and interpersonal communication skills and must reflect the Waitr Holdings, Inc. core values.
Essential Functions:
Administers restaurant onboarding and menu entry
Helps drive increased restaurant revenue and order value through menu optimization
Maintains menu support from partner requests
Image and logo color correcting, cropping, re-naming.
Inputting logos and images into Waitr Dashboard and Bite Squad Admin Panel
Achieve high volume daily production goals and meet time-sensitive deadlines
Requirements:
High school diploma
Customer service experience
Proficient in Microsoft Office
Experience with Google Drive and Google Suite
Experience with iOS programs associated with Apple applications
Experience with Waitr / Bite Squad dashboard and admin systems
Additional:
Excellent verbal and written communication skills
Proven ability to manage multiple projects at a time while paying strict attention to detail
Self-motivated and able to thrive in a driven results environment
Ability to prioritize among completing tasks
Critical thinking and problem-solving skills
Excellent time and project management skillsKeen attention to detail
Core CompetenciesNimble: You move fast and accurately in a dynamic environment.Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.Innovator: Generates and recognizes creative solutions in varying work situations.Team Player: Collaboration and strong communication skills.Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.Results-Oriented: Productively focuses time and resources on activities to produce quality results.Forward-Thinking: Problem solver, do whatever it takes attitude.Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Candidates must be at least 18 years of older with a HS Diploma/GED
Candidates must be willing to complete and pass a background check
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a moderate degree of supervision.
Functional Knowledge
Has developed skills in a range of processes, procedures, and systems.
Business Expertise
Integrates teams for the best outcome and achievement of company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Follows standardized procedures and practices.
Receives regular, but moderate supervision and guidance.
Leadership
Has no supervisory responsibilities.
Manages own workload.
Problem Solving
Ability to problem solve without supervisory approval.
Evaluates and selects solutions from established operating procedures.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Captures and validates more complex data.
Pre-adjudicates documents and corrects data.
Researches and examines issues and ensures information is available for next steps.
Conducts extra searches to extract accurate data and inputs the same.
Completes assignments using multiple source documents to verify data.
Follows up on pending research documents.
Returns electronic data forms to the customer for additional information.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Job Track Description:
Performs tasks based on established procedures.
Uses data organizing and coordination skills to perform business support or technical work.
Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Has a developed proficiency of analytical or operational processes.
Completes atypical assignments.
Works within established procedures and practices.
May establish the appropriate approach for new assignments.
Acts as a resource for colleagues.
Completes work with limited supervision.
Functional Knowledge
Has developed skills in a range of processes, procedures, and systems.
Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impact
Impacts a team, by example, through the quality service and information provided
Uses discretion to change work procedures and practices.
Leadership
May provide guidance and support to junior team members.
Problem Solving
Provides solutions to atypical problems based on existing precedents or procedures.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Conducts medical and pharmacy benefit insurance verifications and investigations for commercial and government payers.
Interprets patient insurance, prescription, and other health-related documentation.
Researches available alternative funding options to reduce patient’s financial responsibility.
Applies prescription drug benefit management techniques.
The EVS Auditor role is to enter data from various source documents into the computer system for eligibility verification of dependents covered on health plan of UnifyHR clients.
Major Responsibilities
With an extremely high rate of accuracy, efficiently enter data points from “personal” documents, such as birth certificates, marriage certificates, and federal tax returns.
Communicate with Manager if there are system discrepancies or as other issues arise
Read and interpret documents
Navigate through multiple computer applications with speed and accuracy.
Accept and implement coaching and feedback in order to achieve individual and team performance goals
Share best practices with team
Training Included
Internal UnifyHR portal training for specific role and responsibilities
Annual Data and Information Security Training
Ongoing personal improvement and team training as needed
Core Job Objectives
Delivery of accurate output based on operational requirements
Meet or exceed expected productivity and quality outcomes
Required Skills & Key Competencies
Strong computer skills including Microsoft Office
High School diploma or equivalent (GED) required
Minimum 2 years of either data entry experience or employer benefit knowledge required
Khoros is seeking a Part Time Social Media Coordinator to add to our growing professional services team. Ideal candidates embrace a fast-paced work environment and are interested in supporting customers from a wide range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a “can-do” attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media.
The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.
The best Fortune 1000 companies in the world trust Khoros to help them build closer, more personalized and trusted relationships with their customers. Some of our clients: HP, Samsung, and LiveNation (to name a few). We are a Vista Equity Partners portfolio company, growing fast and adding new products to our platform organically and inorganically.
Responsibilities
Monitor and manage customers’ brands across major social networks and actively mine social conversations for relevant information and opportunities to engage.
Manage high levels of inbound conversations, proactively identifying efficiencies.
Manage paid and organic content publishing across major social networks via the Khoros platform.
Work with strategists, analysts and customer teams to plan, forecast, and report for social media marketing and care programs.
Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.
Responsible for downloading raw data reports that chart customer KPIs and provide insight and analysis as to what the numbers mean for the customer’s daily operations as well as long-term strategy.
Qualifications
Bachelor’s degree in progress or completed
1-3 years in the social media space or equivalent combination of experience, education, and training
Demonstrate passion for social and an eagerness to learn and share new trends in the social and digital marketing space.
Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our healthcare system. We’re inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play. We strive to continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)
The ideal teammate would be…
A proactive individual eager to learn about healthcare operations at a fast-paced, dynamic startup. This will involve remote administrative support for multiple, cross-functional teams within Business Operations, and comprehensive coordination of key processes that are foundational to the growth of the company. In this capacity, this individual will need to marry critical thinking and analytic skills to execute on assigned tasks with rigor, efficiency, and quality.
The ideal teammate would be able to:
Process and upload referrals accurately and efficiently utilizing all available resources to ensure all eligible referrals are put in outreach.
Determine insurance eligibility through the use of various platforms
Execute on data entry with close attention to detail and accuracy in support of internal reporting and workflow platforms
Remain organized while working with several projects simultaneously
Follow established workflows while continually striving to find ways to optimize and gain efficiencies
Understand the needs and opportunities across our internal and external stakeholders
Would you describe yourself as someone who has:
Advanced Excel Skills including VLOOKUP’s, PIVOT Tables, IF/THEN (required)
Knowledge of revenue cycle and insurance plans (preferred)
A strong proficiency in computer software navigation
Strong problem solving skills; able to identify problems and escalate when appropriate
A fundamental knowledge of GSuite
Strong organizational skills, including the ability to prioritize and work several complex projects simultaneously
A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
Passion about healthcare and affecting change in the current healthcare environment
Comfortable in a dynamic and always evolving start-up environment
In addition to amazing teammates, we also offer:
Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
Paid vacation
Paid Sick/personal days
~10 paid holidays
One time reimbursement to set up your home office
Monthly reimbursement for internet or other home office expenses
Monthly gym reimbursement to be used for gyms, home equipment, online classes, etc
Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
We are a boutique CPA firm that works virtually with small business owners all over the US to prepare tax returns, streamline bookkeeping systems, and provide general tax/bookkeeping consulting. As our client list has continued to grow, it’s necessary to build a team that will support the continued growth of our firm and our creative small business owner clientele.
We are seeking a bookkeeping professional to work with our firm full time. This is a great opportunity for those looking to make a real impact at a small firm. We offer unique benefits, like a flexible schedule and the ability to work from home 100% of the time.
Responsibilities
Reconcile accounts and provide clients with P&L report, balance sheet, and insight on the financial health of their business
Manage cash accounts and maintain a reliable cash flow projection process
Perform monthly and year-end close procedures
Meet all deadlines regarding bookkeeping projects
Clearly communicate directly (virtually via email, phone, or video chat) with clients, Partners, and team leader on a daily basis
All other duties as assigned
Requirements
Bachelor’s degree – Accounting focus preferred
Two or more years of experience with small business bookkeeping
Strong accounting software and Excel skills
Must be organized, meticulous, and detail-oriented
Ability to work increased hours from the last week of January – Tax Day
Ability to build a client relationship beyond the numbers. Our clients love us because we take the time to learn about them and we care about the success of their business.
Ability to break down complex accounting topics into easy to understand information and examples
Preferred
Certified Public Accountant
Enrolled Agent
QuickBooks ProAdvisor
Xero Advisor Certified
Expectations
Foster an environment of open, honest, and timely communication
Comfortable working in a remote and paperless environment
Strong problem-solving skills
QuickBooks experience required
WaveApps and Xero experience preferred
Ability to observe and understand business processes, ensuring complete and accurate documentation
An ability to work independently and as a member of a team
Team Member Benefits
Flexible schedule
Summer hours. We work extended hours during tax season so that we can enjoy extra days off during the summer.
Home office stipend to cover home office expenses
Professional development stipend to learn a new accounting skill or to fulfill your CPE requirements
Paid holidays and paid time off
View a more comprehensive list of our benefits here.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Document Review Work from Home $14.00/hr.
Hours of operation are 9:00 AM until 9:00 PM 7 days a week. A typical work week is 5 days a week, 8 hours with one of the days being a Saturday or a Sunday.
Job Track Description:
Reviews applications to determine eligibility for a government program
Performs tasks based on established procedures.
General Profile
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Problem Solving
Ability to problem solve, self-guided.
Evaluates issues and solutions to provide the best outcome for the client and end-users.
The Quality Analyst is responsible for ensuring compliance and production standards are consistently maintained. The QA will partner with the supervisor to evaluate team members based on QA trend reporting to provide effective coaching/feedback to agents where applicable. QA’s will be expected to measure daily team performance and quality standards based on established call center metrics and benchmarks.APPLY NOWSHARE THIS JOB:
Responsibilities
Evaluate recorded calls to identify areas of service delivery that did not meet performance standards
Provide timely feedback to Quality Manager, Call Center Operations, Call Center Leadership and assigned Agents
Provide timely coaching to agents in conjunction with Supervisor to ensure continuous improvement
Collaborate with Quality team to maintain quality standards and ensure proper evaluation methodology
Ensure compliance with BroadPath, Client, and HIPAA Regulation
Basic Qualifications
Experience measuring employee performance including coaching to call center metrics
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive
Preferred Qualifications
Previous successful Work at Home experience
Our Quality Analysts will enjoy the following benefits:
Paid Training & Weekly Pay!
Access to BroadPath’ s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan and 401k
Bhive kit; includes web camera which allows you to join our Connected Culture!
We are seeking multiple experienced Data Entry Specialists to support our client, the NIH. The individual must be able to effectively Methodically review completed work, checking for computation errors or duplicate values before submitting the final product.
This position is fully remote, but candidates must live on the east coast.
This is an 8 month contract.
Duties will include but are not limited to:
Submit information into spreadsheets, databases, and customer relationship management systems
Perform searches on websites for information
Examine reports and sheets of data
Obtain further information for documents that are deemed incomplete
Preserve detailed records of tasks, files, and progress
Correct, verify, and delete non-required data and combine data from several different sources
Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Requirements:
5+ years of data entry experience
Experienced with Excel
Must have good customer service and client interfacing skills
Little Sleepies is a rapidly growing e-commerce business specializing in sleepwear for children and their families. Providing a great customer experience is a critical part of our brand and we are looking for a full time Customer Support Specialist to continue supporting this mission!
This position is remote, so our ideal candidate:
Has experience working from home and can be anywhere in the US.
Is a quick learner and self starter.
Is a great problem solver with a friendly and positive attitude.
Is able to apply deductive reasoning to new issues based on past instruction.
Is proficient at multitasking.
Is prepared to handle a constant flow of emails/messages from customers and team members at times of high volume.
Has previous customer service experience and Shopify experience (but not required).
Is comfortable with social media platforms including Facebook and Instagra
Job responsibilities/role:
Become intimately familiar with our product line, website and common customer concerns.
Learn the ins and outs of our Help Desk software, Shopify Plus, and our Warehouse Management Software.
Answer customer questions, assist with order modifications, and resolve any customer concerns in a friendly and professional manner.
Work one on one with customers to provide solutions to problems.
Work virtually with our shipping team and shipping providers to help resolve issues with customer shipments.
Keep detailed notes/organizations of customer interactions, and following up with customers or team members as needed.
Requirements
A passion for providing outstanding customer service.
Real Vision helps people understand the complex world of finance, business, and the global economy, with real in-depth analysis, by real experts through the power of our community. We’re on a mission to democratize the very best financial intelligence for all.
The Proofreader will be responsible for reviewing digital and video marketing, website, and editorial projects, ensuring clear and consistent messaging that is error-free and grammatically correct. The proofreader will help Real Vision establish the company style guidelines and once done, proof/review according to the established guide.
You’ll work on things like:
Reviews and corrects marketing and editorial materials (written and video) for
spelling and grammatical errors and
formatting consistency
Assists in establishing style guidelines
Monitors consistency of all material — written and video — within style guidelines
Fact-checks data, links, and names within marketing and editorial materials
Provides suggestions for copy edits when appropriate
Clarifies and discusses with the Marketing Operations Manager, Head of Product
Marketing, Chief Content Officer, or content owner any questions they may have on the proofing
Performs other proofreading and communication duties
We’re looking for someone with:
1-3 years of experience proofreading or copy editing in the financial industry
Computer proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Data Entry Operator
$13.50/HR
Great Benefits, Incentives & Bonus
PAID TRAINING!
Summary:
As an Image Review/Data Entry Operator, you will be entering data that is vital to our customer’s day to day operation. We will rely on your attention to detail, customer service experience,passion,and efficiency to process their needs. In this role, you will not only be there to help customers with their day to day account, but also provide them with efficient, accurate and exceptional customer service. 
What you get:
Full Time Temporary Employment (6 months contract)
Hourly rate of $13.50 starting on day one.
Paid Training
ABC Incentive Plan
Provides the opportunity to earn up to $20.00 an hour (contingent upon meeting all requirements) after training.
Career Growth Opportunities
Full Benefit Options (Upon conversion to Full Time-Permanent)
Great Work Environment
Retention bonus of up to $500 (Some rules apply)
What you will be doing:
Processing license plate information for New York EZPass program via mainframe or web-based applications.
Maintaining thorough knowledge of the company and client business rules, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Quickly adapt to business rule changes when it happens.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
Strong work ethic.
The ability to key information such as vehicle license plate, state plate, etc. at the highest productivity and accuracy.
Data Entry experience in a fast-paced environment.
Can navigate multiple applications and research solutions with ease.
Are excited by innovative technology.
Are self-motivated and have strong will to grow within the company.
Can work in a structured environment for the duration of your allotted, full-time schedule typing high volume of transactions daily.
Can commit to 100% attendance for up to twelve weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, orequivalent.
Must be able to successfully pass a criminal background check.
The Offsite Invoice Payment Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Enters customer utility invoices by:
Entering required customer data by accurately interpreting a variety of source documents and coded information.
Performing required steps dictated by online programs and procedures.
Handling exception items per procedures.
Keying utility invoices from image (KFI).
Understands the basic utility industry concepts and terms necessary for proper data entry.
Understands the fundamentals of the billing and payment process.
Has a complete understanding of specialized data entry account.
Logically plans work day by understanding and following all priorities.
Performs entry duties in accordance with proper time and quality standard routine.
Maintains own personal computer within parameters of Cass’ requirements.
Uses organizational skills to ensure no bills are missing or lost.
Performs daily pickup and drop off of work according to assigned schedule.
Other duties as assigned.
SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:
Ability to type 9,000 keystrokes per hour.
Ability to grasp and retain instructions.
High level of concentration.
Self-motivated.
Accuracy.
Ability to work independently.
High school diploma or equivalent required.
Specialized training in data entry or prior experience.
APPLICATION PROCESS:
Please apply directly to this position via the “Apply†button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
Data Entry – (21003156)Description The Data Entry Operator enters data from images into the data capture system.Inputs Appropriate data in prescribed format, utilizing basic knowledge of computer software or system.Cross References data to ensure accuracy and completeness; scans and edits for errors during entry. Qualifications Posting paymentsPreparation of depositsNSF processingCredit card processingDaily activity balancingMaintenance of incoming and outgoing mailEntering new business as time permits
Remote work is the biggest workplace revolution in history. Nothing will deliver a higher quality of life upgrade in the next decade. The biggest challenge is in providing the core infrastructure that makes going remote easy for companies. Firstbase helps companies’ setup, manage, maintain, and retrieve all the physical equipment remote workers need to do great work at home.
We’re a small and fully distributed team, currently spanning from the US to Belgium and we take pride in our ability to function as an effective remote-first organization.
We offer market-rate salaries, a home office (via Firstbase), insurance, as many books as you could ever hope to read, and a tight-knit group of people passionate about creating for the future of work.
About the Role
Firstbase is looking to hire a dynamic data entry specialist to join our company’s operations department. In this role, you’ll be responsible for entering mission critical information into our platform as well as managing excel/google sheets, updating existing entries in both, and following data entry processes to ensure our customers are in love with our service!
To ensure success as a data entry specialist, you should display impeccable organizational skills and experience working with a variety of databases. Ultimately, a top-notch data entry specialist should have a razor-sharp eye for detail and excellent knowledge of data management.
In this position you will be responsible for:
Collecting information from customers, logistics providers, vendors, and clients
Entering and exporting data into and from the central database
Cataloguing data for ease of reference
Transferring excel/google sheet info into our platform
Retrieving data as requested
Building Ad-Hoc reporting from data
Maintaining and updating the database system as necessary
1-3 years of experience – Recent grads with internship experience are encouraged to apply
Proficient with Excel
Proficient with Computers and Computer Programs
Preferred:
Healthcare Experience
Experience following and enhancing operational processes
Job Summary:
The Research Patient Data Registry (RPDR) is a centralized clinical data registry designed for facilitating research across the organization’s enterprise. Our team is focused on the consolidation of data from a variety of hospital systems into an organized format that can be easily queried by investigators from across the organization. We provide tools to search this data as well as process workflows for the dissemination of clinical data for IRB approved studies. Our repository contains over 15 billion individual data points on over 6 million patients. Our team handles over 30,000 query requests from over 1500 researchers annually, including the creation and delivery of over 5000 identified data sets. The total value of grants that depend on data delivered from the RPDR for their associated research projects is estimated to be over $1 billion.
The analyst’s primary responsibilities will be to help process clinical data sets compiled from our data repository, review for any processing errors, and deliver in a timely manner to the research community. The ideal candidate can quickly learn new concepts, is excited about building efficiency in their day to day work, has a great attention to detail, and strong sense of accountability.
Principal Duties and Responsibilities:
The RPDR team receives approximately 500 data requests monthly using our self-service tools. These requests are used by the research community to recruit patients into research, conduct retrospective analyses, and other clinical research data needs. These requests constitute “jobs” that must be processed. Responsibilities for the operations analyst will entail:
• Starting new data jobs and configuring them according to our Standard Operating Procedures.
• Daily monitoring of data jobs that have been compiled and following our Standard Operating Procedures to deliver data to the research teams who requested data.
• Helping the team meeting a 2-day turnaround time for delivering data by successfully delivering data daily, and managing old requests and new requests, as well as requests to expedite some if researchers have upcoming deadlines.
• Identifying issues in data log files and escalating as needed for potential resolution.
• Updating Standard Operating Procedures as need to adapt to changing needs; new steps; changed requirements
• Escalating issues in a timely manner and documenting issues following the team’s best practices.
• Use the organization’s values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
• Performs all other duties as required.
• Additional responsibilities to be given based on completion of core team tasks.
Qualifications
• Bachelor’s Degree Required.
• 1-3 years of experience. New grads with internship experience are encouraged to apply.
• Strong knowledge of the Microsoft Office suite.
• Strong written and verbal communication skills.
• Experience following and enhancing operational processes a plus.
Skills/Abilities/Competencies Required
• A customer-first attitude.
• Ability to work remotely and communicate clearly to team members about status of work, using MS Teams audio and video, chat, and email as appropriate.
• Ability to work independently.
• Be self-motivated despite work that, at times, can be repetitive.
• Ability to work and thrive in a large complex organization.
• Strong aptitude for problem-solving; detail-oriented; calm under pressure or when faced with ambiguity.
• Metric-driven with an eye toward process improvements.
• Ability to work collegially and able to develop and maintain productive relationships with colleagues and others across the organization, at all levels.
Document input for gas service record cards into Legacy systems and GIS systems from field redlined designs drawings and work order information from the SAP Work Management System. Check specifications on graphic design and data fields associated with service designs and work with team and customers to resolve problems to meet production goals and deadlines.
Other Information:
– May offer or require overtime
Skills required: Has knowledge of Microsoft Excel, Microsoft Word and other commonly-used tools. Relies on instructions and pre-established guidelines to perform the functions of the job. Ability to work in virtual/remote work environment.
Skills preferred: SAP or general work management system experience, Has knowledge of commonly-used concepts, practices, and procedures within GIS (ESRI ArcGIS), Utilities, or Gas field. Attitude and aptitude to learn news skills and perform new responsibilities. Strong Customer service background, some work experience in utilities gas service records and/or engineering workRequirements:Skills: Skills required: Has knowledge of Microsoft Excel, Microsoft Word and other commonly-used tools. Relies on instructions and pre-established guidelines to perform the functions of the job. Ability to work in virtual/remote work environment. Skills preferred: SAP or general work management system experience, Has knowledge of commonly-used concepts, practices, and procedures within GIS (ESRI ArcGIS), Utilities, or Gas field. Attitude and aptitude to learn news skills and perform new responsibilities. Strong Customer service background, some work experience in utilities gas service records and/or engineering work Education: High School diploma or equivalent with 0-2 years of experience in the field or in a related area
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
It is our shared belief and core value that we honor everyone’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, when we make a commitment all possible steps are taken to keep our word, and we will continue to advocate for people and principles with fierce and tenacious determination, making us unstoppable.
The Osborne Association is looking for a dynamic individual to join our Grants Management team in our Brooklyn location. The data entry specialist works in collaboration with the data entry specialist(s), Sr. Program Analyst, and direct service staff to gather, review, and record program service activity on a daily basis. Reviews program activity in both program documentation and electronic records ensuring activity is captured accurately and in compliance with funder expectations. Works with team members to organize and prepare monthly program activity for the voucher submission to the funder. Provides quality assurance through regular review and interpretation of data. Works with team members to troubleshoot the data entry and reporting process to ensure accurate reporting of program performance.
The position is 100% in remote work and is subject to change with or without notice.
Responsibilities
Checks source documents for accuracy
Organizes and files documentation weekly to prepare for monthly or quarterly billing and auditing.
Verifies and corrects data where necessary
Obtains further information from staff for incomplete documents.
Updates data and deletes unnecessary files
Combines and rearranges data from source documents where required
Enters data from source documents into prescribed computer database.
Transcribes information into required electronic format
Checks completed work for accuracy.
Maintains logbooks or records of activities and tasks
Responds to requests for information and accesses relevant files
Prints information when required.
Complies with data integrity and security policies
Prepare, compiles, and sorts documents for data entry
Assists with data reports required by Osborne’s public and private funders and ensures that reports are submitted on a timely basis
Maintains financial data in accordance with Osborne’s policies and those of its funders. Supports the audit process. Protects and secures all financial information as required
Maintains positive working relationships with funders and capably interprets Osborne’s mission, performance, and challenges
Performs other duties as required
Requirements
Education
High school diploma or equivalent required; Associate’s or Bachelor’s Degree preferred.
Experience using data management systems, Microsoft Office Suite and in particular Microsoft Excel preferred. Experience in data entry preferred but not required.
Experience
One to two years of professional experience in a human service organization is preferred. Experience in data entry is preferred. Knowledge of the criminal justice system helpful.
Related Skills or Knowledge
Must be deadline-driven and analytical. Good organizational skills and attention to detail are required. Â Must demonstrate strong interpersonal skills and demonstrated customer service orientation. Â PC literate, with MS Office and Excel preferred. Â Data entry experience preferred, preferably with Salesforce. Â Proven ability to learn new software and/or database programs. Demonstrated ability to work on multiple projects simultaneously. Â Fluency in written and spoken English required. Ability to work with a team. Excellent time management. Willing to work at Rikers Island on occasion.
Our client is looking for a fully REMOTE data entry specialist to join their team! This person should have experieince with data entry, using computers/typing, and some customer service experieince. If you are interested in this position or would like more informaiton about this position, please apply today!
Responsibilities
The data entry representative operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer, prepares source data for entry by opening and sorting mail, verifies and logs receipt of data, obtains missing data, and protects organization’s value by keeping information confidential. The data entry rep performs basic administrative/clerical/operational/customer support/computational tasks.
As an Order Processing Specialist, you will be responsible for managing and processing client orders daily with the utmost care towards client satisfaction. This team works cross collaboratively with our Service Desk, Customer Success, and Deployment Services teams. brightfin is looking for outgoing detail-oriented individuals who excel in a fun fast-paced environment. The successful candidate will have experience in a high volume, data entry capacity with complex order entry, customer service and an eye for detail.
Additional Responsibilities
Follow a set process for processing customer orders within contracted SLA’s
Utilize internal help desk software systems to accurately document all support activity
Work closely and cross collaboratively with brightfin internal Operations department
Qualifications and Required Skills
High school diploma or equivalent required
2 years minimum of experience in a high-volume customer service and data entry role
Strong organizational skills and attention to detail
Ability to analyze data, own reporting and spot errors
Problem Solver – ability to identify and resolve issues with speed
Excellent data entry and typing skills
Excellent Inter-personal and communication skills
Excellent PC skills, proficient in Microsoft Office tools
Ability to multitask
Passionate about providing 5-star customer service!
Compensation and Benefits:
brightfin offers a comprehensive health, dental and vision benefits package.
Paid time off. We strongly believe in work life balance and taking time for yourself.
The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
It is our shared belief and core value that we honor everyone’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, when we make a commitment all possible steps are taken to keep our word, and we will continue to advocate for people and principles with fierce and tenacious determination, making us unstoppable.
The Osborne Association is looking for a dynamic individual to join our Grants Management team in our Brooklyn location. The data entry specialist works in collaboration with the data entry specialist(s), Sr. Program Analyst, and direct service staff to gather, review, and record program service activity on a daily basis. Reviews program activity in both program documentation and electronic records ensuring activity is captured accurately and in compliance with funder expectations. Works with team members to organize and prepare monthly program activity for the voucher submission to the funder. Provides quality assurance through regular review and interpretation of data. Works with team members to troubleshoot the data entry and reporting process to ensure accurate reporting of program performance.
The position is 100% in remote work and is subject to change with or without notice.
Responsibilities
Checks source documents for accuracy
Organizes and files documentation weekly to prepare for monthly or quarterly billing and auditing.
Verifies and corrects data where necessary
Obtains further information from staff for incomplete documents.
Updates data and deletes unnecessary files
Combines and rearranges data from source documents where required
Enters data from source documents into prescribed computer database.
Transcribes information into required electronic format
Checks completed work for accuracy.
Maintains logbooks or records of activities and tasks
Responds to requests for information and accesses relevant files
Prints information when required.
Complies with data integrity and security policies
Prepare, compiles, and sorts documents for data entry
Assists with data reports required by Osborne’s public and private funders and ensures that reports are submitted on a timely basis
Maintains financial data in accordance with Osborne’s policies and those of its funders. Supports the audit process. Protects and secures all financial information as required
Maintains positive working relationships with funders and capably interprets Osborne’s mission, performance, and challenges
Performs other duties as required
Requirements
Education
High school diploma or equivalent required; Associate’s or Bachelor’s Degree preferred.
Experience using data management systems, Microsoft Office Suite and in particular Microsoft Excel preferred. Experience in data entry preferred but not required.
Experience
One to two years of professional experience in a human service organization is preferred. Experience in data entry is preferred. Knowledge of the criminal justice system helpful.
Related Skills or Knowledge
Must be deadline-driven and analytical. Good organizational skills and attention to detail are required. Must demonstrate strong interpersonal skills and demonstrated customer service orientation. PC literate, with MS Office and Excel preferred. Data entry experience preferred, preferably with Salesforce. Proven ability to learn new software and/or database programs. Demonstrated ability to work on multiple projects simultaneously. Fluency in written and spoken English required. Ability to work with a team. Excellent time management. Willing to work at Rikers Island on occasion.
Other Requirements:  When public health restrictions allow, regularly required to travel among Osborne’s program sites in the Bronx, Harlem, and Brooklyn.Â
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home. The Data Entry Clerk is responsible for investigating, updating and escalating data inconsistencies in our fulfillment records. This is a temporary project-based position, up to 3 weeks. Ability to start immediately. $17 – $18 an hourThis is a remote, contract role. Must be authorized to work in the United States.
Responsibilities
Conduct order investigation and troubleshooting
Review multiple sources of data
Update fulfillment records with accurate data
Escalate discrepancies or records that cannot be found
Catalog the data with appropriate tags for ease of reference
Requirements
Administrative/Data Entry
Proficiency in MS Office Suite (Word, Microsoft Excel, Google Sheets)
Ability to work from home effectively and efficiently
Performs routine clerical or job data entry functions within mortgage operations or servicing departments. Sorts and files correspondence, loan documents and other records in alphabetic or numerical order or according to a specific loan. Retrieves archived files. Processes paperwork, gathers and verifies data and transfers data into a standard format. Generates correspondence and routine reports, answers incoming telephone calls, responds to routine customer inquiries, and performs a variety of clerical duties.Basic Qualifications – High school diploma or equivalent – One to three years of experience in clerical activitiesPreferred Skills/Experience – Basic reading, writing and mathematical skills – Basic knowledge of personal computers and other office equipment – Basic verbal and written communication skills – Ability to collect and organize information
Benefits:Â Take care of yourself and your family with U.S. Bank employee benefits. Â We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. Â That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.
ACCENTURE’s Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that’s just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.
What’s In It For You:
Collaborate with a diverse network of people
Actively deliver innovative solutions for Accenture’s clients
Apply your skills and experience to help drive business transformation
Work locally or remotely, significantly reducing or eliminating the demands to travel
Project Description: The NA Background Check Processor supports the North America Recruitment Services Delivery areas for process and compliance for At Hire Background Checks. Responsibilities:
Review and manage background checks with prompt attention and resolution
Provide a high level of customer service and partnership with candidates and Employee Relations
Work autonomously to resolve issues and lessen unnecessary hand offs
Help candidates through the background check process from beginning to end answering questions and addressing concerns.
Ensure client human resources policies are consistently interpreted and implemented
Perform information searches, analyze data based on research objectives and present information in appropriate format to best represent findings
Streamline execution of background check tasks for increased efficiency and successful completion
Basic Qualifications:
Minimum 1 year of customer service experience
trong communications skills both written and verbal English
Bonus Points If You Have:
Experience facilitating the Background Check process for New Hires and Client Specific resources
·         Strong documentation experience
·         Excellent solutioning ability
·         Ability to work throughout of scope issues and interact with various levels of the organization
·         Detail oriented with strong follow through
·         Must be a team player
·         Responsible and accurate with the completion of received tasks
·         Resolve urgent matters and work under pressure
Data Steward Specialists are responsible for various research and loading activities related to the C&S provider network database with direct load maintenance into CSP Facets platform. Data Stewards conduct research and make informed decisions to deliver quality results. They are responsible for conducting proper research through various tool and initiating requests to properly maintain the provider data housed in our core systems to allow for proper state reporting, claim payment, member assignment and directory information.
You’ll enjoy the flexibility to telecommute* from within the U.S. as you take on some tough challenges.
Positions in this function are responsible for various activities related to the provider network database which may include any or all of the following:
Database maintenance, reporting and extracting data for various reports and analysis.
Develops and maintains standards for database integrity and quality assurance
Coordinates corrective activities to maintain system sync efforts between NDB and CSP
Manages communication processes with other departments
Identify opportunities to improve processes and performance
Maintains current provider data to ensure the quality of the network. May be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.
Primary Responsibilities:
Receive data from multiple inbound sources (e.g. Special Projects, Rosters, Control Reporting, Escalations, FST, spreadsheets & email) and conduct proper research to initiate update/change requests to provider data within CSP Facets
Utilize multiple database systems and tools to enter and/or research provider data to pull in the correct or needed information (e.g., PhyCon, CAQH, CSP Facets, NDB, Impact, CORE, PLMI, etc.).
Review system results to determine whether keyed data is correct or updates are necessary.
Contact internal or external data submitter to verify/clarify information and/or data to be entered, when required.
Maintain current knowledge of business strategies, rules, and procedures (e.g., attend training).
Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry).
Participate in applicable ad hoc projects, as assigned
Conduct a full system End to end review on provider installation and administration of assigned tasks
Uses pertinent data and facts to identify and solve a range of problems within area of expertise.
Investigates and analyzes non-standard requests and problems, with some assistance from others.
Consistently meet target production, quality, and time utilization metrics.
Develop and maintain productive work relationships
Prioritize and organize own work to meet deadlines
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/ GED
1+ years experience in the healthcare industry.
1+ years of data entry experience.
1+ years experience in medical claims processing.
Intermediate level of proficiency with MS Office suite
1+ year customer service experience
Preferred Qualifications:
Experience working in an environment that included having accountability for meeting metrics
Experience with dual monitor environment
Demonstrated communication and organization skills
1+ year(s) experience with provider data (demographic and/or contractual)
1+ year(s) experience with quality programs and process improvement initiatives
1+ year(s) experience with claims processing systems such as COSMOS, UNET and/or CSP
6+ mo experience with workforce effectiveness practices
Experience in NDB
Experience in Provider Data Operations workflow tools (PhyCon, CORE, etc.)
Proficiency with medical terminology preferred
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 5 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Resident is looking for an e-Commerce Operations Associate. The ideal candidate for this position is a self-starter with an ability to adapt quickly, communicate effectively, and assist others in a fast-paced remote environment. This is a Remote, Work from Home opportunity. Must be available to work 10:30a-6:30p PST Saturday-Wednesday. We are open 365 days a year. Must be willing to work weekends & key holidays. Additionally, you must have a dedicated quiet work space to be considered for this role. All candidates must reside in and be authorized to work in the United States.
Responsibilities
Functioning as a subject matter expert of fulfillment processes and ambassador for Direct to Consumer Suppliers
Remaining up-to-date on key workflow changes, guidelines, policies and procedures
Collaborating with the Customer Success team to ensure they are supported by providing valuable information needed to make every customer interaction a success
Sharing frontline insight with team leads, supervisors and managers to help drive continuous improvement in our customer experience
Ownership of data entry & documentation- you will be frequently using spreadsheet platforms such as Excel and Google Sheets
Understanding and clearly communicating the lifecycle of an order from processing to post-delivery actions which may include: order review/processor actions, order status expectations, screening & validating replacement part requests, communicating with partners via email and phone
Multitasking on a variety of web based tools simultaneously
Identifying and resolving operational and human bottlenecks in real time
Utilizing data to drive decisions
Requirements
Minimum of 2 years working in an e-commerce operations support role
Experience/proficiency in programs such as Excel, Google Suite, Asana, Kustomer, Slack
Strong computer skills with the ability to type at approximately 50+ WPM
Experience in a fast-paced, start-up environment with the ability to quickly get up to speed, and take on other projects
Comfortability and familiarity with working from home and being a self-starter
Ability to work within a decentralized team
Independent task, time, and personal resource management
Strong written communication skills that give you the ability to explain sometimes-complex instructions coherently
Ability to bring an upbeat, professional and respectful approach to work each day
The Data Entry Assistant plays a critical function within the IRC Dallas team by supporting staff in entering programmatic data in ClientTrack; ensuring it is entered in a timely, accurate and complete manner and in accordance with program compliance. Serve as primary liaison between the IRC and North Texas Office for Refugees (NTOR). This person will report to the Grants Coordinator.
Essential Responsibilities
Compile and review documents for data entry, ensuring information is accurate.
Enter data for all client activities into ClientTrack within 5 business days of the activity for RCA and all RSS programs.
Conduct ongoing internal agency data quality checks and work proactively with NTOR and IRC program staff to identify errors/inconsistencies and make necessary corrections.
Serve as primary liaison between the IRC and NTOR on all matters related to the use of ClientTrack and required reports.
Effectively respond to inquiries about data by NTOR.
Meet regularly with IRC program staff.
Stay current on policies and practices involving ClientTrack.
Other duties as assigned.
Qualifications
Job Requirements
Bachelor’s Degree preferred; formal computer training an advantage.
Minimum of one year of related work experience required; preferably information collection and management
Proficient in Microsoft Office applications (Word, Excel, Outlook) and with using online client management portals
Fluency in English required
Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines without close supervision.
Demonstrated success in working remotely
Working Environment
Standard office work environment and/or hybrid remote
Occasional evening or weekend work may be required
WOW Logistics is seeking a highly organized, detail-oriented person for this entry level position. The Transportation Data Entry Clerk is a vital part of the Transportation Department. This position will ensure timely and accurate entry and tracking of all loads, tracking and recording invoices for record, updating rate sheets and/or contracts as needed, as well as a variety of other administrative duties. This position will also service as a backup to our Billing Clerk on the transportation team as needed. The ideal candidate will have an interest in supply chain with the hopes to grow with the company.
Responsibilities:
Work directly with WOW’s Transportation Coordinators to enter customer loads into our Transportation Management System (TMS)
Send out WOW’s daily load list to carriers
Schedule carrier appointments with pickup and delivery locations
Perform daily status updates on loads
Ensure all load statuses are updated within the TMS and communicated to the Coordinators and customers
Perform a variety of other tasks and responsibilities as required or assigned by management
Review and/or update record documents such as rate sheets and/or contracts.
Scan and import invoices and other supporting documents for records.
Perform data entry. Update SOPs, manuals, and spreadsheets.
Receive, sort, and match invoices to proper loads
Verify accuracy of billing data and revise errors
Compute credit terms, discounts, shipment charges, or rates for goods of services to complete billing documents
Submit invoices to accounting for payment
Qualifications:
High attention to detail
Ability to prioritize, organize, self-manage, and successfully balance multiple tasks to meet task deadlines
Experience working in MercuryGate is a plus!
Able to work independently and as a team
Must have a strong work ethic and ability to work in a fast-paced environment
Must be detail-oriented and well organized; excellent written, listening, verbal, and interpersonal skills
Strong MS Office Skill; including Word, Excel and Outlook is a must
Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
*This is a remote position and can be located anywhere in the United States.
Job Summary:
This is an entry level position, but if you are a very detail-oriented person who can work doing quality control checks with paper or electronic files, this might be the job for you.
Essential Functions:
Review Records for HIPAA Compliance
Communicate questions/issues to Lead/Supervisor
Adhere to Sharecare Rules and Regulations
Adhere to state and Federal Laws for Release of Information (ROI)
EEO StatementSharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.Requirements
Qualifications:
Ability to pay very close attention to detail
Ability to work in a fast-paced, production-oriented environment
Ability to work well in a small team environment
High level of reliability, productivity and professionalism
Excellent communication skills
PC literacy, able to use MS Outlook and other Windows-based programs
Ability to pass an industry related course and exam within six months of hire
Ability to check electronic records for HIPAA compliance, compliance with request and authorization limits
Ability to quickly determine whether we have the legal right to release records based on HIPAA rules and regulations
Oversees Quality Assurance for a distributed, multi-state contact center environment.
Establishes standards governing customer interactions and implements monitoring programs.
Ensures 100% adherence to all policies and procedures.
Ensures operational and coaching practices are implemented and updated, as needed, to drive performance results and employee development.
Analyzes QA data and recommends and implements training programs or process enhancements that correct quality issues.
Demonstrates a commitment to customer service and meets and exceeds expectations by solving problems quickly and effectively making customer issues a priority.
Regularly reports performance outcomes, training, and development needs, and escalates staff related issues to the Manager, Customer Success.
Utilize product knowledge of contact center technologies and platforms such as Salesforce, Intercom, and Twilio.
Required Skills/Abilities:
Minimum of 5 years of contact center experience with progressive responsibility including supervising and/or coaching contact center frontline representatives
Healthcare industry experience a plus, but not required
Data-driven, systems thinker with strong experience in process improvement, new process creation.
Super high attention to detail with proactive and dependable follow-through.
Ability to think critically and autonomously
Thrives in a fast-paced, high change environment
Curious, proactive, lifelong learning approach with a positive and resourceful attitude.
Strong track record of supporting team growth through direct, assertive, but kind feedback.
Strong and rapid problem-solving ability.
Comfortable working with standard platforms such as Gsuite, Slack, Salesforce (or other CRMs), and Zoom.
Excellent verbal & written skills.
Commitment to NextStep’s mission.
Benefits
100% employer-paid health insurance premiums for employees
401K participation
Part of vibrant Pioneer Square Labs startup community!
NextStep is currently set up to hire individuals for remote work who live in the following states: WA, OR, CO AL, CA, NY, OH, PA, and TX
The Quality Assurance Specialist (QA Specialist) is responsible for supporting quality assurance and analytics efforts within the call center.
Education or Prior Experience:
GED or High School Diploma
Proven experience analyzing, interpreting, and summarizing complex data as it relates to contact center technologies required
1-2 years of experience with call center Quality Assurance systems and/or processes are preferred. 3+ years as a call center agent can substitute if no QA experience.
$14 per hour
Duties and Responsibilities:
Creating, updating, analyzing, and distributing reports as needed.
Performs call monitoring and provides trend and performance data to the management team.
Reviews data from the quality management system to track performance at team and individual levels to provide actionable data to the management team.
Uses customer service expertise to assess existing practices for improvement opportunities.
Coordinates and facilitates call calibration sessions for the management. Includes selecting calls for review and taking meeting minutes.
Serves as backup for QA Account Auditor
Other duties as assigned
Desired Qualities:
The QA Specialist should possess the following desired qualities in order to succeed in this position.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Integrity — Job requires being honest and ethical.
Discretion – Job requires the handling of sensitive information and keeping this information confidential. This job also requires discernment of knowing when information should be kept confidential, even when it is not explicitly stated to be so.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Innovation – Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Persistence — Job requires persistence in the face of obstacles.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Familiar with basic call center workflow and processes.
Experienced with VoizTrails or similar evaluation software preferred.
Familiar with QA processes and practices.
Focused on quality and customer service.
Comprehensive understanding of quality assurance metrics
Working knowledge of Windows-based systems and Microsoft Office products
Understanding of legal rules and regulations pertaining to HIPPA
Skills:
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Coordination — Adjusting actions in relation to others’ actions.
Time Management — Managing one’s own time and the time of others.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Abilities:
Ability to prepare and present timely and accurate reports and recommendations to
the team and senior management.
English Comprehension – The ability to fluently communicate in and understand English, the primary language of the work team.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Speech Recognition — The ability to identify and understand the speech of another person.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Working Conditions:
This position is virtual and requires a home office. The employee will need the following physical abilities:
Performing work at a work station for 8 hours
Interacting with a desktop computer or laptop
Ability to enter data into systems using a keyboard
Ability to work at a pace that allows the employee to meet the standard goals as set forth by management
Job Summary The Shared Services Support Specialist (Payroll) analyzes and completes the configuration of clients and clients’ employees in Paycor’s software platform, meeting high standards for timeliness and accuracy. He/she works closely with the account’s Implementation Consultants, Project Manager or Data Team to understand each client’s needs and implementation timeline, and communicates regularly with account updates. Essential Duties and Responsibilities
Maintain in-depth knowledge of Paycor’s products, features and usage
Verify all necessary information and forms have been obtained from client
Accurately import or input company and employee data for a client into Paycor’s system and complete setup within required time frames
Document any outstanding configuration issues and effectively communicate the issues internal parties
Ensure all services are assigned to account prior to processing their first payroll with Paycor
Record and maintain account status in Paycor’s project management software
Work overtime on quarterly and year end basis as required
Other duties as assigned
*Indicates essential job functions.
Requirements
High school graduate or equivalent; post high school education preferred
Intermediate to advanced MS Excel skills required
Prior payroll and local tax experience is a plus
Familiar with Windows based PC software and strong data entry skills
The Reimbursement Coordinator generates and collects Home Infusion and Durable Medical Equipment (DME) claims for submissions to patients and/or third-party payers. These claims result from products and services delivered to or administered to patients on behalf of our clients. Perform collection follow up on primary and secondary claims as well as patient balances as assigned using the techniques outlined in the ‘Guidelines for Success’ document.
Key Activities:
Obtain billing information from Clients and generate daily claims.
Perform Q.A. of charges received from Clients and make modifications/changes as required to produce a clean claim
Review contract/details of new payers before billing. Work with supervisor/manager on changes needed in the billing system (e.g., CPR+, CareTend)
Track pending claims.
Submit claims to insurance companies in a timely fashion and within the individual insurance company’s timely filing period.
Prepare and/or print all secondary claims that do not automatically cross over from Medicare or other primary payer
Follow up on patient balances within established timeframes.
Obtain claim’s status by calling the payer and/or using an online payer portal.
Utilize reports to determine tasks that require follow up.
Take appropriate action for escalating claims not paid within 60 days or for denied appeals.
Prepare write-off request when bad debt is identified. Document description of the reason for the write-off.
Research claim payments, partial payments, over payments.
Prioritize claims to identify Top Ten high balance accounts. Keep accounts current until complete. Prepare report of Top Ten accounts monthly for supervisor/manager review.
Prepare status report with supporting documentation of all claims over 90/120 days.
Job Competencies:
Healthcare insurance claims processing knowledge
HC billing knowledge
HC collections knowledge
working knowledge of word and excel
Job Requirements:
High school diploma or GED.
2+ years of home infusion billing and/or collections or insurance claims processing
Preferred Requirements:
Home infusion and durable medical equipment billing and collection experience preferred, IV field experience, medical billing certification, some college education
We at CILA are looking for Data entry operators who will work remotely with his/her team members and help to build data-driven applications. You must be able to understand the software involved in the projects and enter data that will be an accurate and good turn-around time. You must have excellent communication and reasoning skills.
Benefits:
THE chance to be part of a rapidly growing startup (100+ team members) and the next success story.
Opportunity to work remotely.
A competitive base salary.
A knowledgeable, high-achieving, experienced and fun team.
An international and diverse work atmosphere.
Exposure to work on projects in different business domains.
Responsibilities:
Job involves viewing the image and filling multiple forms/sheets/docs.
The goal is to move the document from pending state to completed state with all fields filled accurately.
Follow the procedure given by software to fill the data.
Understand the software for which data is being filled.
Communicate when help is required through the process given by the software.
Turn around time should be kept minimum.
Why CILA Labs:
CILA Labs is an exciting place to work, as we are constantly working on innovative product ideas using cutting-edge technologies.
We have a nurturing environment that breeds creativity and innovation.
Our Mentorship Program will help you grow professionally.
Excellent career growth plan.
Work from anywhere.
Limitless earning and impact potential.
Single greatest tech opportunity for the right person.
Are You Excited? If YES, then don’t wait – apply immediately with your resume and one paragraph where you answer this question…
WHY YOU?!
We are eager to see if you are the right fit and if we are your dream career.
Onboard with Grand Rounds team and engage in internal learning
Demonstrate knowledge of proprietary software and other required technology (Google apps, etc)
Learn to articulate the Grand Rounds Mission and fully understand all of our product offerings
Immediately make an impact on our members by working through simple scenarios with members on chat
Get to know your team members
In Your First 60 Days:
Be readily available on chat to answer questions, start services on behalf of members, and assist them with navigating the healthcare system.
Demonstrate proficiency in navigating insurance plan details and customer information provided by Grand Rounds
Set personal short term and long term goals (>1 year and 2-3 years)
In Your First 90 Days:
Be a vocal and active contributor during team meetings; we want to hear your perspective!
Demonstrate an ability to skillfully and effectively collaborate with colleagues throughout the organization
Responsibilities:
Delight our customers. You’ll pull out all the stops to deliver a memorable experience (in a “I can’t wait to tell my friends about this fabulous service” way)
Navigate the challenging and complex health care landscape, and pivot quickly with change
Research internal resources and external customer benefits to determine the best action to take for the member, and ensure the most accurate information is relayed
Handle a fast-paced environment with competing priorities. You need good judgement to appropriately prioritize your responsibilities
Be empathetic. You’ll work with members and their families who are going through challenging times. They may be grouchy. They may be in pain. They may be confused. You need to keep perspective, be empathetic, be efficient and reassure them that you can help
Focus and participate in continuous improvement, constantly questioning how and why we do things and suggest alternatives that improve the customer experience, efficiency, etc…
Ask questions and raise your hand when you need help. Lost time can directly impact lives
Requirements:
Exceptional business writing skills, including accurate spelling and grammar.
Prior customer service chat experience, preferred Demonstrated attention to detail
Proficiency with technology; experience with google apps, apple products, and customer relationship management software a plus
Ability to independently manage one’s own workload while maintaining quality targets and exceeding member expectations
Demonstrated ability to think critically and problem solve complex situations
A sense of humor. We work hard. So we like to laugh a lot too
Ability to work from a home office if needed
Bachelor’s degree or 5 years relevant experience in healthcare or benefits/insurance organization is highly preferred.
Shift schedules available (listed in PST):-SMTWR: 11:00am-8:00pm-MTW–S: 3:00pm-2:00am-M–RFY: 10:00pm- 9:00pmSMTWR– :2:00am-1:00am
Driven by our Passion for People, our Customer Service Representatives are experts at engaging customers across multiple channels: phone, email, online chat and social media. Connecting with people in a way that is meaningful to them is our bread and butter—and our Representatives perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive†lightly. It embodies what we value.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Beauty Advisor provides client support via email; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.
POSITION RESPONSIBILITIES
Respond to client requests/inquiries via emails including product purchases, service & quality inquiries, order status, product information and general client support issues.
Demonstrate high standards for quality service
Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication
Work in tandem with the quality and training team to self-manage performance expectations
Maintain an open communication line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal development
Maintain business acumen, courtesy and professionalism when dealing with all client contacts
Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base
Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately
Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects
Strict adherence to key performance indicators (KPI) as set by management.
Strive to exceed key performance indicators (KPI) and quality goals as outlined by management
REQUIREMENTS
2-3 years’ experience in a business/professional environment; preferably in the service industry
Comparable experience in an office environment encouraged
Self-starter and ability to manage workload efficiently
Exceptional verbal and written communication skills
Demonstrate ability to deliver high level of client service under high volume
Commitment to client service and high quality standard in grammar, punctuation and written business acumen
Professional, upbeat and engaging written communication
Ability to develop relationships with clients, even in difficult situations
Ability to advise and counsel client in a quick and efficient manner
Must be computer literate and internet savvy- e-commerce and online shopping experience preferred
Experience in windows based applications, specifically client relationship management tools preferred (ie Instant Service)
Excellent Data Entry skills/- 45-55 wpm minimum
Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required.
Vacation blackout period applies during the holiday season and promotional periods
Punctuality is essential.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
High School diploma required; Bachelor’s degree preferred from an accredited university
Minimum (2) two years of full-time professional experience in related field
Energetic, organized and detailed-oriented
Experience in data entry and data management required
Prior FEMA Public Assistance (PA) experience is highly preferred
Experience using FEMA Grants Manager or Grants Portal
Must be computer literate and proficient using Microsoft Office and other web-based products
Excellent oral and written communication skills
Able to commit to a minimum 120-day assignment; working in excess of 50 hours per week
Candidates must be disciplined and able to work at home, if required
Additional Requirements:
Must have a clean driving record and able to maintain a valid driver’s license in order to operate a company, personal or rental vehicle
Applicants must be a U.S. Citizen and able to pass a Federal background investigation which includes disclosing personal information such as criminal, credit, residential, employment, social and medical history.
We are thrilled to be growing our team and are looking for a freelancer who enjoys research, data entry, has some SEO knowledge, values the importance of being detail-oriented, and wants to help us grow our company.
Here are the three most important things about this role:
This position is heavy in data entry so that has to be something you are not only comfortable with, but enjoy doing.
Crazy good attention to detail. Job seekers count on us to get it right.
It can be repetitive. If you’re looking for something that is consistent and a known work flow, this is a great fit.
Experience and Skills for This Role
2-4 years of data entry experience and should honestly enjoy performing data entry and maintaining a high level of data integrity
Proven track record of being a top-notch researcher and problem-solver
An understanding of the importance of clean data
A genuine belief that details matter…a lot
Excellent English grammar, spelling, and punctuation skills
Some SEO knowledge
A passion for helping people find jobs
Bonus points for WordPress experience
Traits Required of All Team Members at FlexJobs
A sense of pride in your work
Being highly organized, responsible, and ethical
Being proactive when it comes to asking questions, brainstorming, and working with colleagues
Excellent time management and organizational skills
An appreciation and enthusiasm for the ability to work remotely
Other Requirements
Interest in a long-term contract with a company that you’re proud to be a part of
A fully functioning home office, including high-speed internet access, a fast computer, and phone access
A work environment that is quiet and one in which you can really focus without distractions
Benefits and Perks
Flexible schedules
Ability to work remotely
Pay It Forward initiative (get paid to volunteer!)
Job Description:The Client Support Intake Specialist will support Lyra clients by conducting needs assessments, answering benefit and technical questions, scheduling with providers, and proactively following Âup with clients who are in care. This specialist will collaborate and escalate clients with complex needs to our clinicians. This role will work primarily with clients and will be the first point of contact for high risk cases and individuals in distress. Lyra will provide training on how to handle these cases in a supportive environment. The specialist will need to be comfortable discussing sensitive topics. Above all, this specialist is committed to supporting each and every client that reaches out with competency and compassion. Full-time Remote – open to all US locations.
Role and Requirements:
Effectively and professionally communicate with clients via email, phone, and chat
Conduct needs assessment and educate clients about Lyra’s services
Answer benefit questions and help navigate to other benefits
Coordinate with providers around scheduling needs via email and phone
Proactively check in with clients using email
Adhere to standards of service operations, documentation and privacy at all times
Collaborate proactively and effectively across the care team
Commit to Lyra’s process of continuous self-improvement, Lyra’s product and service offering, and to your fellow team members
Assist with other projects
Fast-paced environment – We move quickly to evolve tools and protocols based on data so we need people who are comfortable with constant change, feedback, and improvement.
Dynamic roles – You’ll be expected to support clients and go beyond by contributing to protocols, providing product feedback, and thinking critically about our care model. Unlike larger companies, we are building the company from the ground up and many of our processes will continue to evolve to help better service our clients.
High expectations – We are a small team looking to make a huge impact so we expect dedication and positive collaboration from every team member.
Past experience working with patients or clients over the phone – Reimbursement specialist, patient advocacy, or intake.
Demonstrate flexibility with shift changes.
Agility – You flourish in a fast-paced, rapidly changing environment
Proven performance – You’ve excelled in roles with constant evolving responsibilities
Excellent communication skills – Written and verbal
Thoroughness – You are detail-oriented
Time management – You efficiently move through a to-do list
Tech Savvy – You easily navigate new systems
Research – You quickly navigate the internet to gather information
Eagerness to learn – You’re excited to work in digital health within a start-up
Enjoy working from home or working from our downtown San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)
We are hiring a driver support specialist to communicate with our delivery professionals and help them get from sign up to activation as quickly as possible. The ideal candidate will have 2+ years of experience in a business environment. Related experience includes data entry, human resource (HR), receptionist, administrative assistant, or customer service.
Looking for candidates that are tech-savvy and detail-oriented. Should have a strong desire to help people. You will need access to a quiet work environment, a smartphone, and a computer with reliable internet access. We are looking for someone who can work full-time. Shifts may include nights and weekends.
Responsibilities:
Review applications as well as insurance and vehicle registration documents for accuracy and eligibility
Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided)
Communicate with delivery professionals via text, chat, and email about the status of their applications
Order driver applicants’ pre-employment background checks using company software
Required Experience:
Associate’s degree or above (preferred, not required)
1-2 years of experience in recruiting/onboarding gig app workers or working in data entry, HR, or customer service (preferred, not required)
Skills/Qualifications:
Strong attention to detail
Self-motivated, able to work independently
Excellent communication skills
Ability to handle and prioritize multiple tasks
Comfortable with smartphone applications and web-based applications
We are seeking a smart and self-motivated Executive Assistant to support Recharge’s executives. This role requires confidence to make quick decisions, attention to detail, thoughtful planning and execution, respect for confidential matters, and unwavering integrity and professionalism. This role provides an opportunity to learn about a high-growth company in a rapidly changing industry.
What You’ll Do
Live by and champion our values: #day-one, #ownership, #empathy, #humility.
Own and manage the executives’ calendars.
Project manage important departmental initiatives.
Take and share notes on key meetings.
Plan and organize all travel logistics.
What You’ll Bring
3+ years of experience providing administrative support for executives in rapidly growing organizations
Experience in the SaaS industry is a plus
Familiarity with applications like Google Apps, Slack, Confluence, Jira, Monday, Egencia
Can properly handle confidential information and sensitive situations
Is a Certified Notary Public (recommended, not required)
Organizational skills, attention to detail, deductive reasoning, and ability to execute
Perform well under pressure or in ambiguous situations
Twilio is looking for an administrative assistant to support our East Coast and Central U.S. region who lives the Twilio Magic by demonstrating a track record of providing proactive calendar support, juggling multiple priorities with competing deadlines and taking effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. We seek someone with:
3+ years experience supporting executives in a fast-paced environment.
Superior attention to detail.
Strong verbal and written communication skills along with excellent organizational skills.
Proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets.
Ability to make good decisions in a fast-paced environment with changing priorities.
High level of integrity and discretion in handling confidential information.
Professionalism in dealing with executives.
Ability to successfully work in a team environment and build effective working relationships.
What?
As a Twilio Assistant, you will execute on a variety of deliverables that may be short- or long-term and could land anywhere on the spectrum between tactical and strategic.
You will live the Twilio Magic values:
DRAW THE OWL: Manage domestic and international travel and process expense reports on behalf of your executives; organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
BE AN OWNER: Track and help drive completion of key deliverables and follow up on outstanding items.
BE BOLD: Partner with your execs to understand their priorities and be a valuable liaison for them to ensure all needs are being met.
EMPOWER OTHERS: Act as a liaison for your executives’ direct reports, building strong relationships across the organization to progress your executives’ priorities and to help your executives maintain a realistic pulse on their teams’ morale.
RUTHLESSLY PRIORITIZE: Manage multiple complex calendars; understand executives’ priorities in order to effectively address meeting requests.
Why?
You will be supporting key Twilio executives, advancing our charter and having a positive impact on the working lives of our team members. We are a dynamic, collaborative team and this role is valued as a cornerstone to our success and growth. You will also be joining a diverse and supportive administrative community composed of top-notch administrative business partners of all levels, providing a unique opportunity to develop your administrative skills and experience and to help others to do the same.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we’re dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.
Where?
Remote-USA
We employ diverse talent from all over the world, and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
In accordance with applicable law, the following represents Twilio’s reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary:
Denver/Boulder Metro: Hourly Range: 27.05 – 37.19
Rest of Colorado: Hourly Range: 23.67 – 32.54
Additionally, this role is eligible to participate in Twilio’s equity plan.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
About The Role The Social Media Associate is responsible for day-to-day execution of social media campaigns and strategies for RepresentUs. They work with the Social Media Strategist to operationalize the vision for growing our social audiences and reaching millions of Americans with creative campaigns and educational content. Location is flexible, and we currently allow staff to work from home during COVID-19 for safety.
What You’ll Be Doing
Brainstorming social media strategy for all channels to reach organizational goals.
Pitching and developing content for all social media channels.
Drafting social media plans and messaging calendars for various marketing projects.
Writing audience messaging including social media copy, graphics direction, video scripts, and landing page copy.
Amplifying social media for partner campaigns.
Scheduling content on social channels.
Proofing and performing quality assurance checks on content to ensure posts go live without mistakes.
Collecting and analyzing social media metrics to help inform strategies.
Working with designers and video editors to ensure content is optimized for each social platform.
Setting up brainstorm meetings for social media campaigns, creating task lists, helping finalize content, ensuring all deliverables go live on schedule.
Writing copy for scripts, posts, and campaign plans as needed.
Moderating comments on social media channels.
Assisting the team with other tasks as needed.
Skills and Experience
1-2 years social media experience
Experience working in politics or non-profit preferred
Must have professional work experience
Ability to learn new skills quickly.
High level of organization, including experience coordinating multiple projects at once.
High attention to detail; spelling and grammar snobs are encouraged to apply.
Excellent design and copywriting instincts.
Experience using publishing tools for social media platforms, especially Facebook, Twitter, and Instagram.
Ability to work well under pressure and tight deadlines, and stay organized to get a campaign out the door.
Creative thinking and problem solving skills.
This is a remote position, and candidates must have consistent access to reliable internet and phone.
Physical RequirementsRepresentUs is committed to supporting employees of varying abilities and to providing reasonable accommodations to enable individuals with disabilities to thrive at RepresentUs. The requirements of this role, related to its physical demands, described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must be able to operate a computer and use a cell phone. For roles that include frequent business travel expectations, we can discuss reasonable alternatives to travel in some instances. Most roles also require communicating with key external stakeholders of the organization in person, via the telephone, or via email. Applicants with questions about accommodations may request to speak with our ADA liaison, Ellie Collinson. Essential functions of the role include:Working from a computer for long periods of time;While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders; and This position has less than 5% travel expectations and is eligible for flexible work hour arrangements. Compensation and BenefitsWe’re committed to bringing in top talent from all sectors. Accordingly, we offer competitive salaries and pretty awesome benefits, including health and dental insurance, a health reimbursement account, wellness perks, a dependent care account, a health concierge benefit, and a retirement benefit. Plus disability and life insurance.Oh, and we have this wild idea that we’ll do better work if we have time to see our friends and families, so we get four weeks of paid vacation a year, plus personal and sick time. The hourly rate for the Social Media Associate position is $22-28.
As the Social Media Specialist, you will be at the forefront of our online outreach—reaching millions of caring people across social media, exposing cruelty, and inspiring action to end the abuse of animals raised for food. You will be accountable for creating and sharing content on all of our social media platforms (including Facebook, Instagram, Twitter, and LinkedIn), building our online audience, and managing community engagement. Our work environment is collaborative and fast-paced, and this is an opportunity to make a meaningful impact in the field of animal protection.
You are a self-starter and have a relentless dedication to exploring creative ideas, optimizing workflows where possible, and achieving goals. This position reports directly to the Social Media Manager.
This is a full-time, remote position. This position requires 10% domestic travel. This is equivalent to approximately 1-2 trips per year.
CORE RESPONSIBILITIES
Content Curation
Ideate, produce, write copy for, and schedule compelling social media content that captures attention, informs, and inspires supporters to take action, in partnership and with the support of our design and video teams.
Project manage and maintain the social media content calendar within Asana, including assigning tasks to relevant team members, collecting video and design assets, and ensuring all social media deliverables are received in a timely manner for scheduling.
Use research and outreach tactics to identify topical content opportunities to thoughtfully engage our community around mission-related issues. Including but not limited to: monitoring timely news, covering stories from undercover investigations, spotlighting other animal protection and vegan organizations.
Community Engagement
Moderate comments and inboxes across all social media platforms, providing encouragement and thoughtful replies to supporter questions and concerns.
Foster an inclusive community of engaged supporters, adapting to their needs, and balancing hard-hitting, action-driving content with uplifting, empowering stories.
Analysis/Strategy
Regularly report on social media progress, including post/page performance statistics and engagement.
Apply critical assessment to evaluate what’s working and what’s not, as well as monitor trends and pages within our movement in order to make recommendations for future content ideas and areas for growth.
Track all call-to-action links from social media that drive traffic to The Humane League’s website by using UTM (Urchin Tracking Module) link tracking to comprehend supporter engagement, acquisition, and conversions.
Partner with the Social Media Manager on overall page management across all platforms, strategy alignment, tactics, and planning.
Other duties as assigned.
REQUIRED SKILLS
Demonstrated success in managing social media pages, with at least 2 years of experience.
Exemplary communication and copywriting skills, with an ability to hone a social media brand personality that is engaging and approachable, while remaining true to THL’s core brand voice, tone, and personality.
An appreciation for compelling visual storytelling, and the ability to strategically combine words and images for maximum impact—bringing concepts to life by briefing them out to a design team, or optionally, creating templated visuals yourself (in line with established style guides and feedback from our design team).
Comprehension of analytics and how to glean insights from various data sources.
Extremely organized and attentive to detail, with an ability to manage projects with multiple moving parts and varying deadlines.
Proactive self-starter.
Collaborative team player.
Alignment with our mission and animal protection work.
Starting salary $43,225 or salary to commensurate with experience.
Employees enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, optional pet insurance, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!
The MICO Associate is part of an expanded team within ActBlue designed to meet the new opportunities we have within the movements, issues, and charitable organization space. This position will work on a team that executes ActBlue’s strategy to provide support to a set of nonprofit and progressive organizations, especially within the health space. The Associate will own a portfolio of accounts, providing maintenance and strategic consulting support to ensure that they are able to effectively use and leverage the ActBlue fundraising tool.
ISSUE AREA:
This position will largely focus on a wide range of work in the health issue arena. Priorities for our team that fall within this space include, but are not limited to: health care access, mental health, and public and community health.
WHAT YOU WILL DO:
Work as part of a team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns and organizations per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of organizations and campaigns providing support in account set-up and ongoing maintenance issues;
Draw on established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on ActBlue products;
Maintain deep and nuanced knowledge of ActBlue products;
Collaborate with colleagues on ways to improve account management and campaign support.
WHAT YOU BRING:
1-3 years working in a professional environment;
Ability to build strong relationships with internal and external stakeholders;
Proven ability to build and maintain relationships, networks
Experience working in an electoral or nonprofit setting
Background in health work preferred
Understands the ecosystem of health organizations and can develop a strategic plan to build relationships with key stakeholders in the space
Self-starter mentality: capable of working independently, but motivated by watching your work contribute to ActBlue’s goals and mission;
Clear written and verbal communications skill set;
Strong organizational skills, with keen attention to detail and high fidelity to follow up & follow through actions;
Commitment to stay up to date with digital fundraising best practices;
Experience working in a fast paced, problem solving role preferred;
Ability to handle confidential information;
Demonstrated commitment to diversity and inclusion;
LOCATION AND COMPENSATION
This is a fully remote, full-time, salaried position. We are authorized to support remote work in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington DC, and Wisconsin.
ActBlue offers generous, competitive compensation, and provides fully paid and trans-inclusive health, dental, and vision insurance and an employer-sponsored 401k contribution plan. ActBlue will also provide the technology and hardware needed to do the job.
Salary Range: $55,000 – 70,000 based on experience.
The PACs Associate is a new position at ActBlue. The position will report to the PACs Manager, and work with other staff and leadership roles in various departments. This position will work on a team that executes ActBlue’s strategy to provide support to federal, state, and local PACs. The Associate will own a portfolio of accounts, providing maintenance and strategic consulting support to ensure that they are able to effectively use and leverage the ActBlue fundraising tool.
WHAT YOU WILL DO:
Work with the PACs Manager to develop a plan to conduct outreach, intake, account management and provide strategic guidance as needed with PACs currently using ActBlue;
Work closely with the PACs Manager to identify PACs who are not using ActBlue and create an effective outreach strategy;
Serve as the account manager for a portfolio of PACs and conduct outreach to prospective and current users to develop relationships;
Keep up to date on latest digital fundraising best practices in order to assist organizations in the use of ActBlue tools to improve program;
Work with other staff handling in-state and issue based PACs to track and disseminate best practices in their work as it pertains to similar organizations;
Serve as a member of the Movement, Issue and Charitable Organizations team, working across issues;
Engage in ongoing identification of opportunities for improved policies, collaboration, learning and process upgrades;
Perform additional duties as assigned.
WHAT YOU BRING:
At least 1-3 years of political, campaign, and or nonprofit digital program and/or fundraising experience;
Experience working in an electoral or nonprofit setting including working with PAC and/or IE programs;
Experience working in a fast paced, problem solving role;
Self-starter mentality: capable of working independently, but motivated by watching your work contribute to ActBlue’s goals and mission;
Proven ability to identify, build, and maintain strong relationships with internal and external stakeholders;
Clear and compassionate written and verbal communications skill set;
Strong organizational skills, with keen attention to detail and high fidelity to follow up & follow through actions;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION
This is a fully remote, full-time, salaried position. We are authorized to support remote work in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington DC, and Wisconsin.
ActBlue offers generous, competitive compensation, and provides fully paid and trans-inclusive health, dental, and vision insurance and an employer-sponsored 401k contribution plan. ActBlue will also provide the technology and hardware needed to do the job.
Salary Range: $55,000 – 70,000 based on experience.
Inpatient/Outpatient Medical Coding Auditor (Remote) – $35 – $40/hr.Compensation: $35 – $40/hr. (DOE) Location: Remote Status: Full-Time, Part-Time, PRN – all positions available! Job SummaryWe are looking for an Inpatient/Outpatient Medical Coding Auditor who will provide client services and lead, coordinate and perform all functions of quality reviews for inpatient and outpatient coding across multiple clients. The Inpatient/Outpatient Medical Coding Auditor performs quality reviews on coders ensuring compliance with coding guidelines and company policies for complete, accurate, and consistent coding. eCatalyst’s client focused approach includes professionalism, responsiveness to client requests and quality services resulting in appropriate reimbursement and data integrity. The Inpatient/Outpatient Medical Coding Auditor reviews include Inpatient ICD-10 CM/PCS coding, MS-DRG/APR-DRG validation, Outpatient ICD-10, CPT, APC, CPT Modifiers, ED E&M and professional coding and E&M assignments. Our ideal Inpatient/Outpatient Medical Coding Auditor candidate will serve as an SME. They must maintain up-to-date working knowledge of coding guidelines in order to act as a resource and point person for issues and question for coders, customers or project teams. The Inpatient/Outpatient Medical Coding Auditor provides education to audit clients or internal eCatalyst coders as required by the deliverables of the contract.
POSITION REQUIREMENTS
Minimum RequirementsMinimum of five (5) years of medical coding experience.Minimum of three (3) years of medical coding auditing experience.1+ year of Academic Medical Center experience.Proficiency in MS Office, including Outlook, Word, Excel and Teams.Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information.Keen attention to detail to maintain 95% corporate quality standards.Ability to organize and complete work in a timely manner.Ability to read, write and effectively communicate in English.Ability to understand medical/surgical terminology.Required CertificationsThe candidate must have at least one of the following professional certifications: RHIT (Registered Health Information Technician)CCS-P (Certified Coding Specialist-Phys Based) CCS (Certified Coding Specialist) CMPA (Certified Professional Medical Auditor) RHIA (Registered Health Information Administrator)
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Ticket Customer Support! Do you have a Ticket Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. Do you love books, and ticket CS?You’ll love this project! Our client on this project is a commercial digital library, e-book, and audiobook subscription service available world-wide. Our teams assist in providing customer service through Zendesk handling refunds, subscription cancellations, password resets, and newsletter inquiries. This is an email ticket-only project with flexible scheduling and rapidly expanding hours! Project Hours:24/7 Specifically seeking availability:Late Evenings (8 pm – 2 am Pacific)Weekends (required) Availability desired: 20 hours per week
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation
What We Are Looking For:
CS-ticket knowledge
Zendesk knowledge
20 hrs/wk availability
Late evening availability (8pm – 2am PST)
Weekend availability required (Saturday and Sunday)
Workspace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Ticket and Moderation Customer Support! Do you have a Ticket and Moderation Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. Are You a CS Superstar? Come Join Us! Our client is a mobile games developer from Berlin. They create casual, fun mobile games like hidden object games, puzzle games and similar. Project Hours: 24/7, including all holidays Especially seeking availability:Late eveningsEarly morningsWeekends Commitment:15 hours per week60 days
What We Are Looking For:
has significant previous CS experience
is interested in playing casual games
has the ability to retain a lot of information about different games
has access to a recent iOS or Android device (even better if both)
is willing and able to create and maintain a work Facebook account (not personal)
is a fun and outgoing person who will be able to blend into an already existing and exciting team!
has Helpshift experience (not required, but appreciated)
has game backend tool experience (not required, but appreciated)
***PRO TIP*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
As Data Entry Specialist, you will be key in raising automation at Papaya. Success in this role means comfortability with navigating technical products.
Teamwork, flexibility, communication, and a willingness to learn are of the highest importance. Papaya believes that diversity helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!
What you would be doing:
Create bots within our preferred framework for creating automated tests.
Monitor volume, and automation efficiency and success rates.
Escalate issues to engineering if specific issues arise.
Analyze large amounts of data and make assessments and recommendations.
We’d like to hear from candidates with:
Familiarity with data entry, using technical products, or testing.
Excellent communication and organizational skills.
Ability to work with task management tools and agile processes.
We’d be especially excited if you have used tools such as Zapier and Salesforce.
Perform day to day functions to maintain appropriate databases and create reports to monitor network compliance with State requirements.
Create and maintain appropriate databases, including: contract network, authorization, third party liability, provider set up corrections, check requests, among others
Design and generate reports to monitor department activity and State compliance
Update the delegated entity Medicare and Medicaid Attachments on monthly basis
Provide appropriate reports and statistical data to other department designees for the necessary follow up and resolution
General administrative support of assigned department
Education/Experience:
High school diploma or equivalent. Associate’s degree in related field preferred. 1+ years of provider data or network administration experience, preferably in managed care. Proficient in Microsoft Office applications, preferably Access and Excel. Experience with data management in large databases, reporting and analysis preferred.
The successful data specialist has excellent attention to detail and expert level skills in Microsoft Excel and will have a background in data analytics or advanced data entry. Candidates will work with a team of analysts and epidemiologists to produce reports that help understand performance metrics of case investigation and contact tracing programs.
Responsibilities
Use Excel or Google Sheets to clean data and reports as necessary
Take direction from data analysts to create excel reports as needed
Perform regular data integrity and quality audits
Serve as a data collection and archiving resource for the organization
Learn and utilize client-specific database software
Make recommendations for new metrics, techniques, and strategies to improve the operational metrics
Manipulate and analyze large and complex data sets to formulate insights; connect disparate ideas into cohesive, well-grounded recommendations using creative, effective, structured, and analytical thinking
Continually learn new analytical skills, techniques, and tools to maximize competitive advantage; participate in internal & external technology communities
Qualifications
High school diploma required (Degree in a related field strongly preferred)
Previous experience in data entry or record auditing in clinical or non-clinical setting strongly preferred
Excellent attention to detail
Excellent organizational and communication skills
Ability to exhibit a professional, positive attitude and work ethic
Critical thinking and sound judgment required
Ability to handle confidential information with discretion and professionalism
Ability to use multiple systems and adapt to new technologies
Experience working from a remote location preferred
Ajilon is hiring for a remote loan Processor Assistant for a temp project. The position is completely remote although working West Coast Hours. If you have basic banking entry level mortgage experience this project will allow you to add to your experience in the mortgage industry.
Essential Duties and Responsibilities:
Review file for complete documentation.
Follow up with client and Loan Agent after approval.Order conditions loan broker or other outside source.Must be able to communicate effectively with internal staff and external vendors.Monitor files progress through the system.
Preferred Qualifications and Experience:Background in BYTE and Data Trac helpfulAbility to work in a fast-paced fluid environmentProficient in Microsoft Suite, including Outlook, Word, Excel, and PowerPointThe ability to manage information flow from the loan agent to the processorGood communication skillsThe ability to handle multiple files in different stages of processingMust be organized to keep track of inventoryHigh level of integrity and confidentiality required
Employment type:Â Temporary, 40 hours a week, Monday through Friday.
Role OverviewWe are hiring a Customer Support Representative to help manage our client and member inquiries, technical issues, recommendations, feedback and questions. This Customer Support Representative will play a key role in ensuring Bundle’s clients and members have a positive experience. This role would is a nights and weekends role with flexible hours Monday – Friday 5pm – 9pm ET and Saturday – Sunday 9am – 4pm ET.Our ideal candidate will be available to work nights and weekends and be the primary point of contact during those hours. If you have a passion for building and driving company growth and want to be a part of a passionate, mission-driven team, this is the perfect position for you.
Duties and Responsibilities
Respond to and engage all members through website chat, email, and text in a timely manner.
Resolve product or service problems by clarifying the member’s question or complaint, determining the cause of the problem, and selecting and explaining the best solution to the problem.
Work with internal teams to resolve all inquiries and tickets efficiently.
Chat with new or potential members on website to increase engagement and utilization.
Select appropriate responses to customer issues and work quickly to resolve them.
Answer questions and forward requests from Bundle’s concierge line. Work with the Content and Marketing team to manage expectations for custom Bundle sessions.
Gather member feedback and share with Bundle stakeholders.
Maintain strong communication with clients and following up to ensure all inquiries are resolved.
Requirements
1-2+ years of relevant work experience.
Availability to work nights and weekends. (M-F 5pm – 9pm ET, Saturday & Sundays 10-4pm ET)
Strong communication skills, with the ability to handle high-pressure conversations.
Excellent time management skills by being able to balance multiple projects at one time and prioritize customer needs.
Mixing technology, data, and first-in-class innovation, EagleView® is not only leading the property data analytics market, but also changing lives along the way. Come join us and make great things happen!
EagleView is a fast-growing technology company driving game changing innovation in multibillion-dollar markets such as property insurance, energy, construction, and government. Leveraging 17 years of the most advanced aerial imaging technology in the world, along with the most recent advances in machine learning and AI, EagleView is fundamentally transforming how our customers do business.
At EagleView, we believe that making our culture engaging and empowering are keys to success. Our social, athletic, and wellness opportunities are plentiful; and the growth, education, and potential of employees is a top priority, making EagleView a “Best Place to Work†for more than five years running.
Job Description
EagleView Technologies (“EagleViewâ€), a hardware, software, and data analytics technology platform, has spent the last 20 years pushing the boundaries of image capture and data analysis to provide the richest source of geospatial data imaginable. By experimenting with different imagery capture systems, and applying computer vision and machine learning, they continue to produce the highest resolution imagery available to deliver timely, comprehensive answers to complex questions, helping professionals across industries improve people’s lives and make informed decisions for the present and future. EagleView’s solutions are used by a wide range of organizations, large and small, across a number of market segments, including government, construction, insurance, solar, and utilities.
In June of 2015, EagleView was acquired by Vista Equity Partners, a leading private equity firm focused on investing in software, data, and technology-enabled organizations with over $52 billion in cumulative capital commitments. During 2018, the company received a strategic equity investment from Clearlake Capital Group and Vista Equity Partners to further support EagleView’s rapid growth and penetration of new market opportunities. The business is headquartered in Bellevue, Washington.
The Executive Assistant to the CFO and CEO plays an integral role in supporting the success of the business by providing a variety of support services to our Chief Financial Officer and Chief Executive Officer in a fast-paced, service-oriented environment. This individual will collaborate closely with the CEO, the CFO, and the CFO’s direct reports to plan, execute, and track critical business activities and strategic projects.
The successful candidate will understand the core functions of the CFO and CEO, thrive in a team environment, provide excellent customer service, possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, have the ability to proactively anticipate and manage challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately, work efficiently and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required). Additionally, the successful candidate will have a continuous improvement mindset and challenge the ordinary.
Expected activities include project management/coordination, calendar and mailbox management, research, travel arrangements, time and expense management, meeting coordination, and back-up support for other team members.
Primary Duties and Responsibilities
Project Management and Process Improvement
Collaborate with direct reports of the CFO to facilitate and execute strategic projects
Work with the Program Management Office lead to prepare executive-level portfolio reviews providing insight into the status of business transformation initiatives managed by the direct reports to the CFO
Communicate status of key projects to CFO
Identify opportunities to enhance or streamline administrative processes and lead efforts to optimize
Facilitate / support the onboarding of Executives and CFO Direct Reports
Manage key events and initiatives for the CFO and CEO
Administrative
Provide administrative support for the Chief Financial Officer and Chief Executive Officer.
Coordinate meetings and conferences and attend department meetings and prepare minutes as directed.
Handle sensitive/confidential information requiring a high level of discretion.
Develop a good working relationship with all levels of staff.
Cultivate relationships and maintain contact with external stakeholders on behalf of internal clients.
Function as a backup for other Administrative Assistants within the group and support other teaming activities as directed.
Prepare requisitions for specific office purchases with appropriate authorization and arrange for payments.
Search and collect information from various internal/external sources to provide preliminary research.
Make time and expense entries accurately in a timely manner.
Document Creation
Prepare professional business communication documents including memos, letters, invoices and emails with some direction from CFO and CEO.
Partner with functional teams to develop and maintain key organizational materials, including up-to-date org charts, for a rapidly growing organization
Review / proofread important documents
Adhere to firm directed formats including fonts and logos for all internal and external communication documents.
Organizing and Planning
Arrange and reserve conference rooms, catering, audio visual and telephony equipment for meetings and conferences as requested.
Arrange international and domestic travel in accordance with Company policy.
Coordinate and arrange logistics for external functions including meetings, conferences, entertainment, receptions and dinner arrangements with minimal direction.
Prepare official agenda for meetings.
Filling and Document Management
Develop and maintain an effective electronic filing system for the management of Company documents, including classified and confidential files.
Maintain contact details for the CFO and CEO (business contacts etc).
Maintain reference library (articles and business subscriptions).
Process records for destruction or disposition with supervision.
Skills & Requirements
College Degree required
5+ years experience supporting executives in a large/matrixed corporate environment
Project management experienceÂ
Professional demeanor
Self-starter with a high level of energy, and a drive to succeed and win
Organized, detail-oriented, competent follow through skills.
Excellent computer skills – MS Word, Excel, PowerPoint, Outlook.
Excellent communication skills – spelling, grammar and proofreading.
Superior organization skills – ability to come up with processes and follow up.
Ability to exercise good judgment/decision making when necessary.
Ability to anticipate problems and act accordingly.
Ability to prioritize and multi-task – great time management.
Ability to take initiative – assertive and confident.
Must have flexibility to work overtime as required.
AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 states.
Position is responsible for collecting patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying and updating information and assisting in completing special projects during month-end and year-end financial reporting process.
ESSENTIAL RESPONSIBILITIES:
Follow-up on open balances listed on monthly AR reports.
Review and update patient demographics and payer information as necessary for completion of claims payment.
Verify balances to turnover to the designated collection agency and update the account as turnover to collections.
Review credit balances for refund request form completion and notates the accounts.
Responsible for transferring balances and printing claims and/or patient statements.
Generate correspondence to payers and patients such as appeals, payments and authorization requests.
Document all communications regarding account balance follow-up in the patient account.
Attend in-services, seminars and webinars for additional education and performance improvement.
Regular and reliable attendance required.
Requirements
Education/Experience:
High school education or GED with minimum of two (2) years’ experience in accounts receivables collections preferred. Knowledge of medical terminology and managed care billing guidelines is required.
Other Qualifications:
Must have excellent time management skills and be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.
Must pass a background check and drug screen.
We are an equal opportunity employer.
We do not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
Apply Now! Come Join our Team!
We offer Competitive Pay and Work/Life Balance/Paid Time OffÂ
The Posting Specialist is responsible for the application and daily balancing of customer payments, to include items received via mail, bank lockbox or funds transfer.
*This is a remote position and can be located anywhere in the United States.
Essential Job Functions:
Process daily payments received via mail, lockbox deposit, electronic funds transfers or credit card to customer accounts by identifying the application instructions per remittances.
Reconciliation, research and follow ups on payments lacking appropriate application instructions.
Preparing daily bank deposits and balancing, while checking for accuracy and reconciling any errors.
Respond to written communication (from internal and external sources) in a professional manner.
Meet company deadlines for month end close responsibilities.
Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
Sharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
When you can find a greater purpose in your work, your potential is limitless. That’s the mindset that drives our team at Homepoint, as we strive to support the American dream of financially healthy, happy homeownership.
Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.
Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide.
If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!
The Underwriter Support Specialist works closely with Mortgage Loan Originators, Senior Underwriters, and Closers to underwrite conventional, FHA, and VA mortgage loans – including a detailed review of the residential mortgage loan application and documentation as submitted to ensure loans meet underwriting guidelines. The detailed review will entail analyzing documentation such as credit reports, income and asset documentation, collateral, fraud prevention tools and other applicable documentation as required to render a loan decision ensuring completeness, accuracy and compliance.
Review and analyze loan transaction; title and credit reports, income/asset documentation and collateral when submitted as conditions requested by underwriter
Analyze documentation received from Loan Originator for acceptability and submit changes through Home Point system as needed
Clear conditions within designated authority level as outlined in credit and risk policy and procedures
Effectively communicate all conditions and requirements to Loan Originator in a timely manner
Work closely with the underwriting staff to provide the best service possible to our Originators
Manage the Clear to Close process between the Originator, UW CTC and the Closing department
Conduct business with integrity and in a highly ethical manner
SKILLS & QUALIFICATIONS:
Minimum 2 years in mortgage lending operations; processing or UW
Excellent communication and attention to detail
Knowledge of AUS engines and forward mortgage guidelines
Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.
Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide.
If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!
The Servicing Transfer Coordinator assists management in various capacities in order to transfer loans efficiently and effectively as part of acquisitions, service releases or boarding loans from internal LOS system, ensuring that all transfers are converted in compliance with RESPA. Oversee the transfer process, working with all functional areas of the servicing department.
Manage multiple servicing transfers, leading internal project teams to ensure deadlines are met.
Act as liaison between internal departments, clients, other servicers, and vendors ensuring positive communication.
Present servicing transfer instructions and policies to other servicers and lead project calls when necessary.
Assist in the refinement and improvement of Servicing Transaction Management policies and procedures.
Manage preparation of project documentation.
Provide project status reports that summarize actions, issues, and decisions.
Assist in monitoring loan setup staff, answering day to day operational questions, along with completing reporting functions, when necessary.
Skills and Qualifications:
Bachelor’s degree preferred.
Experience with mortgage lending (operations/production) or training required.
Proficient with Microsoft Office, with a heavy emphasis on Excel and Word
General understanding of Mortgage Servicing regulations and agency requirements
Must possess excellent communication skills, both written and verbal.
Good organization skills and be detail oriented.
Strong time management and prioritization skills with the ability to perform well under pressure.
About the role:The Senior Executive Assistant (Sr. EA) will have a pivotal role in supporting our CEO. In addition to the standard duties that include coordination of his professional and personal calendars, event planning, and record keeping, this role will also be a key point of contact for internal and external partners. The Senior Executive Assistant will also serve as a liaison to the board of directors and senior management teams, organizing and coordinating outreach and providing oversight for various projects.
Responsibilities
Proactively provide oversight and coordination of CEO’s professional and personal calendars and meetings, prioritizing the CEO’s time according to his stated goals for the week.
Managing information flow in a timely and accurate manner.
Acting as the point of contact among executives, employees, clients and other external partners.
Prepare presentations, agendas, reports, special projects and other documents in support of Buoy’s mission and vision.
Draft, iterate, and send internal and external correspondence (emails, memos, board presentations, etc.).
Arrange and coordinate travel, speaking engagements, and related expenses.
Complete ad-hoc projects as needed.
About you:
You are a strong problem-solver with an eye for detail.
You are consistently kind and have a sense of humor.
You have previous experience as an executive assistant.
You have outstanding organizational and planning skills.
You manage sensitive matters with a high level of confidentiality and discretion.
You’re an excellent communicator and time manager with a proven ability to meet deadlines and organize a daily workload based on priorities.
You’re responsive to emails/texts/phone calls, with contact outside normal business hours.
You have experience coordinating complex travel arrangements.
Bonus points if you have:
Experience with copy-writing and/or design.
Experience with simple modeling as a means of problem solving.
ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign’s customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com. As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team! As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions. Currently, we are looking for a Senior Payroll Specialist. The candidate selected will work to ensure employees across the globe are paid accurately and on time. ActiveCampaign currently provides payroll support in 4 regions: United States, Australia, Ireland, and Brazil and we continue to grow in locations and headcount. Along with ensuring payroll is paid promptly, this candidate will help properly maintain 401(K) process, reconciliations, and other assigned responsibilities.
What your day could consist of:
Preparing, entering, and uploading payroll data in a timely manner
Working with RevOps to ensure commissions are paid timely through payroll
Maintaining 401(K) and pensions in both Payroll software and 401(K)/Pension providers
Working with T&E to ensure expense reports are paid through payroll in a timely manner
Ensuring Payroll providers are paying withholding tax in a timely manner
Working with HR to ensure proper adjustments to payroll are recorded
Working with department managers to ensure Holiday and overtime pay is paid timely
Preparing workflows to maintain consistency in processing payroll
Maintaining GL payroll coding in Payroll provider system to ensure proper recording of payroll in Accounting software
Answering payroll questions from employees
Ensuring W-2’s are handled in a timely and efficient manner
Looking for ways to automate processes to ensure accuracy
Other projects/requests as needed.
What is needed:
Location: Chicago preferred
3-5 years of payroll experience, preferably in Tech/SaaS industry
Workday experience required
International payroll experience a plus
Knowledge of payroll tax rules and regulations
Knowledge of other system based platforms such as automated ticketing response system Zendesk, and accounting software Intacct
Intermediate knowledge of Microsoft Excel and Google Suite systems
General knowledge of Accounting
Self-motivated and a willingness to learn and take ownership of assignments
Strong written and verbal communication skills
Ability to meet deadlinesMust be detail oriented, accurate, and well organized
We are currently seeking a Business Administration Assistant that is looking to join us for the long term and quickly become an integral part of our fast-paced, high-growth business employing the principles of EOS®. If you love to be busy, are extremely detail-oriented, and enjoy creating order, this is the role for you!
What You Will Do:
Management of all general office administration tasks of the business, as needed.
Provide support in assisting and managing projects across the business, as needed.
Support in employee onboarding and offboarding.
Support in ensuring all EOS-related documentation is up to date 100% of the time.
Ad Hoc reporting as needed by the business.
Manage organizational procedures related to bill paying and bookkeeping.
Support in managing company meetings. This would include:
Scheduling meetings
Providing presentation materials
Reviewing presentations before meetings
Taking meeting notes
Sharing meeting recordings with the team
Create presentations and other management-level reports.
Manage company travel and event planning.
Managing administrative changes and updates to our WordPress website (adding or removing copy, for example)
Some personal work for the CEO, as needed (minimal)
Writing process documentation for our internal company procedures and internal tools.
Your Qualifications:
Excellent project management skills; either formal or informal (you are always the go-to person to keep a project organized and on track).
We are a growing team. We work hard, we love to win and make things happen. We need someone who can handle lots of balls in the air, without breaking a sweat.
Superior technical skills. We don’t want you to just learn it we want you to become the subject-matter expert; being innovative in your approach, embracing technology, and process optimization wholeheartedly.
Experience with the following is a plus:
Podio
Xero
Zoom
Box
WordPress
Office 365 Suite
In a remote environment, being resourceful is essential to success. You must be able to exhaust all resources prior to asking for help.
Experience working remotely (we are only looking for people who have worked full time for a remote business for at least a year)
Skilled in basic bookkeeping with attention to detail is key!
Time zone: we’re looking for someone who is in a fixed time zone EST/CST. We’re not looking for long-term travelers/people who aren’t in the same time zone most of the year.
What We Offer:
The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventures.
Very generous time-off policy.
4 weeks of Paid Parental Leave at 100% of your salary!
We have an excellent benefits package that includes a 401k plan (with company match), medical, vision, and dental coverage (We pay 75% of your premium), and short-term disability (We cover 100% of the cost)!
The Student Account Processor is responsible for maintaining Student’s Accounts by posting any and all transaction, ensuring accuracy and reconciliation with the school’s bank account. Communicating with student account representatives and ensuring accuracy of any account written off to third party collection agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure all student accounts are correct by posting all receivables and required refunds
Processing all waivers as issued by Admissions
Handling all questions through the 1098T request
Managing the collections portfolio for all Escoffier entities
Work with FA to ensure student refunds are submitted through the correct method
Complete all IRC for students who have dropped
Process all Credit Balances
Maintain records of refunds and drawdowns from federal sources
Complete monthly write off processes
Replying to emails from SA shared inbox
Handling billing of third parties when requested
Other duties as required or assigned.
Requirements
High School diploma or equivalent. Associates preferred.
Knowledge of Microsoft Applications (Outlook, Word and Excel)
One-year experience om office environment processing, recording or compiling accounting, bookkeeping or cashiering transactions.
KNOWLEDGE, SKILLS AND ABILITIES
Communication Skills
Detail Oriented
Time-Management Skills
Organizational Skills
Team-oriented
Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.
Do you enjoy flexibility and the ability to work from home? Achieve provides online prep exam courses to increase students’ likelihood of earning college credits via credit-by-exam. We are an entirely virtual organization with all team members working 100% remotely.
Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or during times with lower volume.
Responsibilities
Answer incoming chats in less than 30 seconds
Generate sales leads
Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely
Provide excellent customer service on a consistent basis
Follow communication procedures, guidelines and policies
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the appropriate materials
Give appropriate solutions and alternatives to customers chatting in
Keep records of customer interactions, process customer accounts and file documents
Desired Skills and Experience
Must be able to write fluently in English
Excellent grammar and communication skills
High School Diploma
Proven customer support experience
Chat handling experience is preferred
Typing speed of 35-40 WPM
Familiarity with CRM systems and practices
Must enjoy communicating with customers through online written chat
Ability to multitask, prioritize, and manage time effectively
Job Details Type: Full-time Schedule: 40+ hours per week, flexible schedule within Achieve’s Business Hours Remote: 100% Online; home-based OUTSIDE of the USA
Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Respond to customer inquiries regarding general consumer loan issues & questions. Responsible for the research and administration that relate to these activities.
– Ensure integrity of data and information.
– Respond to customer requests by accessing Loan Servicing and/or Originations systems.
Research Assistants are expected to collect and enter visual and qualitative data for FBX’s digital experience client end-user platform, the Digital Banking Hub (DBH), and to ensure that Analysts can provide clients with comprehensive reports & feedback.
A critical expectation of Research Assistants is their ability to manage time effectively, uphold quality standards, and collaborating flexibly as a team to ensure all deadlines are met.
Research Assistants must be willing to embrace new challenges & complex trackers with a positive attitude.
All Research Assistants represent Informa’s brand which requires that each member conducts themselves in a professional manner when interacting with colleagues, mystery shopper panelists & Independent Contractors alike.
You will be:
Scheduling Coordination: Coordination with assigned shoppers in a timely manner for account access
Shopper Communication: Communicate with shoppers regarding account access, verification codes, meetings, and any Quality Checking follow up which involves collecting additional information
Making Videos: Create thorough & logical videos exploring the users’ accounts to be able to answer all corresponding metrics relating to app or banking platform functionality
Screenshots: Produce clean, accurate, & relevant screenshots for all applicable metrics that follow established protocol for formatting, journey requirements, redacting personally identifiable information (PII), and naming conventions
DBH Report & Image Tagging: Image tagging & Report submission is expected to be timely & meet department standards
QC Revisions: QC revisions must be fully addressed & corrected in a timely manner
Qualifications
Detail-Oriented: Ability to recognize & classify all platform changes properly in DBH auditing submissions
Ability to Multi-Task: Able to prioritize tasks to ensure that all audits are completed in a timely manner according to established due dates
Integrity: Ensure all outputs are robust in their findings – ensure that accuracy & quality is effectively tracked & reviewed
Problem Solving Skills: Uses past feedback, knowledge & training resources to address minor issues that arise during the auditing process
Technical Literacy: Ability to navigate various digital channels including mobile & internet applications
Additional Information
Why work at Informa:
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:
Learning and development plan to assist with your career development Â
15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday! Â
Competitive Benefits with 401k matchÂ
Paid parental leaveÂ
Work with a high quality of specialist products and service Â
Bright and friendly staff who are all “expert’s experts†and additional training and development for helping you achieve your career aspiration Â
Overview of Position: This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as date entry. The goal is for customers to enroll in real-time transactions.
What will be my duties and responsibilities in this job?
Manage enrollments for Payor Enrollment Services
Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
Process enrollments by data entry using various data entry tools
Communicate with clients by phone, chat, and email
What are the requirements needed for this position?
High School Diploma or equivalent
3 years of customer support experience
What other skills/experience would be helpful to have?
Background in customer service and problem-solving
Excellent verbal and written communication
Detail Oriented
Ability to keep organized while multi-tasking
Computer proficiency
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.
We are looking for an experienced, goal-oriented email marketing professional to extend the PickFu brand voice to all email communication sent to leads and existing customers. This individual will own the deployment of all email campaigns (scheduled, triggered, and transactional) from building to QA to post-deployment deliverability reporting.
WHAT YOU’LL DO
Be an integral part of our awesome marketing team and contribute to the growth of the company. This role is for someone who is creative but data-driven. The ideal candidate knows how to reward readers who get to the end of each email with charm and wit. We’re not looking for a spammer. We’re looking for someone who, through the quality of their words, can cultivate a following that wants to receive PickFu emails and looks forward to reading them. This person knows how to track performance and continually improve email marketing efforts, but does so in a way that elevates the brand and the impression it leaves.
TEAM, CULTURE, VALUES
We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum. As long as you have the skills and can get the work done, you can work anywhere (and anytime) you want.
We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.
Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.
At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.
BENEFITS
Competitive salary with awesome benefits and perks.
Unlimited PTO. We believe in reasonable working hours and time away from the computer.
Our equipment policy allows for a standard MacBook Air (or equivalent), and we’ll even help you set up your workstation.
Professional development allowance towards education, books, or anything that you think will be beneficial in this role.
Job requirements
ABOUT YOU
You’re experienced. You have 3+ years in email marketing, preferably with a similar industry. You have experience in copywriting, branding, editing, and collaborating with a small team.
You’re an effective communicator. You are fluent in English with strong written and verbal communication skills. And you have a way with words.
You’re analytical. You have a strong technical background and love to create actionable, data-driven insights across all aspects of email marketing.
You value relationships. We love our customers, but we also like the people we work with. As a member of the team, you will be a part of a dynamic, startup environment where you’ll help contribute to the success and culture of the company.
You can work independently. You are a self-starter and can productively manage your time on your own. We don’t believe in micromanaging and trust that you will get the work done.
Location: We are a remote-work company so you can be anywhere, but some hours should overlap with the PST time zone.
NICE-TO-HAVE
Ability to learn quickly and be flexible.
A genuine interest in improving our email performance through a data-driven approach.
Experience with Intercom, Mailchimp, and WordPress.
Familiarity with online tools including Asana, Google Workspace, Slack, and Zoom.
A proactive approach to anticipating needs and solving problems.
Worked remotely before, or know that you’d work well with a remote team.
WES is looking for Seasonal Course Transcribers from September 2021 to March 2022. The Seasonal Course Transcriber will produce accurate evaluation reports that help international students and professionals achieve their educational and professional goals in the US and Canada. As part of the Evaluation Production team, the Seasonal Course Transcriber is responsible for preparing the course analysis portion of the evaluation report by entering all grades, credits, and coursework as it appears on the international academic document. All training will be included.
This is a remote position that will start on September 2021 thru March 2022. Candidates can be based anywhere in the United States.
Duties included but not limited to:
Entering course information from submitted international transcripts into course worksheets as per WES guidelines (Area of study, course name, grades, credits).
Selecting credit allocations using WES conversion methods as well as confirming that the grading scale selected is accurate.
Entering equivalency summaries and equivalency remarks.
Alerting managers to errors within files from previous stages in the evaluation process.
Following WES policies and procedures to develop accurate evaluations
Learning and adapting to changes introduced by the Evaluation Governance Committee.
Becoming familiar with the end-to-end Standard Evaluation Process.
Other duties as assigned.
The Ideal Candidate will have:
Have excellent time management skills and the ability to thrive in a deadline-driven environment.
High attention to detail and analytical skills.
A strong worth ethic and be responsible and accountable.
Tolerance for repetitive work.
The ability to work independently and as part of a team.
Be comfortable working in a digital environment and comfortable using and learning digital tools.
The ability to adapt to quickly changing environments.
Requirements:
Bachelor’s Degree or equivalent.
1-3 years experience in an administrative or document-driven function.
Job Title: Health Clinical Concierge Specialist - Remote
Department: Healthcare
Position Type: Full-Time , Non-Exempt
Location: Work From Anywhere (WFA) in the U.S.
About The Role:
As a Health Clinical Concierge Specialist at Sterling, you will become a subject matter expert in the Drug & Health Services industry on our Clinical Concierge Team in our Healthcare vertical. You’ll work closely with assigned clients to administer and support drug & occupational health programs, coordinate and schedule candidates for services and act as concierge to assist candidates through the process. Show off your problem solving and customer service skills by communicating with internal and external parties. Our primary goal is to provide hiring peace of mind by delivering a simple, smarter background screening and onboarding experience for employers worldwide, and we’d be honored if you’d join us.
This Is What You’ll Do:
Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests
Understand candidate needs and provide them with personalized solutions by researching and calling collection sites and clinics
Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries
Register applicants for appropriate services and ensure successful completion of those services by candidates
Data entry of laboratory results, physical examinations and breath alcohol tests
Troubleshooting technical issues related to drug order fulfillment and operations
This Is The Job For You If You Have:
Customer focused attitude and mentality with attention to details
Have 1-year Client Service/Support experience
Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups)
Be comfortable with meeting daily work goals with a high degree of accuracy
The ability to manage multiple priorities using time management and organization skills
The skills to work independently to follow directions as established by company or customer
Are energetic, self-motivated, and detail-oriented
A team player able to work with a wide variety of people in local and remote locations
Can work overtime when required
This Is What We’re Looking For:
High School Diploma or GED required
Preferred: Associate Degree in related field or 2 years relevant work experience
Must be able to read, write, and speak English at a proficient level
Must be reliable and show up ready to work on time
Answer calls and/or web chats for a variety of different businesses and professionals.
Take messages, screen new clients, book appointments, collect payments, and transfer calls
Understand caller needs and provide business information
Be part of a team and contribute to continued excellence
YOU SHOULD APPLY IF YOU:
Have strong typing and multitasking skills
Have access to high-speed internet (see requirements below)
Have the ability to work flexible hours in a quiet setting remotely
Are a professional and confident communicator with clients
Are a proficient and confident computer user
Speak smoothly and confidently in English (bonus points if you are bilingual)
WE WANT “ALL-STAR” AGENTS WHO ARE:
Experienced professional communicators, verbally and in writing. You have worked in a professional setting that requires quality presentation and communication.
Instruction readers and listeners. When receiving or giving information, you adhere to instructions to ensure you have carefully followed through, without skipping or missing anything.
Solid ethical decision-makers. You value and demonstrate a high level of reliability, responsibility, integrity, and supportive team collaboration in everything you do.
Caring and respectful of everyone. You know how to be an active listener and respond empathetically, even in the most demanding situations.
Responsive to change and understanding that there is always room to improve. Whether receiving coaching on the job or helping improve processes, you understand that continual change makes Smith.ai a fantastic place to work.
Multitaskers who can balance serving clients directly, too. You like the challenges and feeling of getting things done with proficiency, while ensuring your clients’ needs are met.
Resourceful and able to navigate learning new things with ease. Whether it’s a new computer app or process at work, you learn quickly and can efficiently find the answers to your questions.
BEFORE YOU APPLY, YOU MUST HAVE:
Desktop or laptop computer with Google Chrome browser installed
Call answering only: a quiet environment for answering calls, plus headset with a microphone arm attached
CHOOSE FULL-TIME OR PART-TIME
We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.
COMPENSATION & BENEFITS
We invest in our team members and support their growth towards career advancement in both client-support and management roles as their experience grows. We pay our agents industry-leading wages, based on location and cost of living, to support our mission of hiring qualified candidates and building a strong community of healthy and happy agents at Smith.ai.
This position offers an hourly rate, paid weekly, with many opportunities for bonuses. Periodic raises are given based on performance and longevity with the company.
FOR AGENTS BASED IN THE U.S.:
Starting, entry-level rate of $15/hour
Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
Paid training
Healthcare benefits for agents working 30+ hours weekly
FOR AGENTS BASED OUTSIDE OF THE U.S.:
Starting, entry-level rate of $11/hour
Paid training
ADDITIONAL EARNING OPPORTUNITIES FOR ALL AGENTS INCLUDE:
Weekly Team Player Award to earn at a higher hourly rate
Typing and Analyzing Files for Quicktate and iDictate
Thank you for your interest in typing and analyzing files for Quicktate and iDictate!
Who we are
Quicktate transcribes voicemail messages, memos, letters, legal files, medical files, recordings of phone calls, conference calls and other audio files.
Quicktate also audits, summarizes, evaluates and analyzes audio recordings and phone conversations.
Some audio files, like voicemail messages, may average just 2-3 minutes in length, while other recordings may be significantly longer, perhaps several hours.
IDictate transcribes all types of files, except for voicemail messages.
What we require of our contractors
Accurate spelling and punctuation.
Individuals that know how to follow instructions.
Typists that can listen to voice files and accurately type what they hear.
Experienced and professional transcriptionists.
Typists with their own equipment, supplies, facilities (office/ work space).
Honesty, integrity and reliability.
No convictions of a felony or misdemeanor on your record. (Do not proceed if you have ever been convicted)
Take a typing quiz for each language or specialty you are interested in (examples: English, Spanish, French, Medical, etc.). You may also be given an opportunity to be tested to analyze audio files.
Take a test to ensure you understand Quicktate’s requirements.
Depending on how you scored on your Quicktate typing test, you may qualify to be tested to also offer your services to iDictate.
As an Independent Contractor, you can select your own hours that you want to work. You can work as few, or as many hours as you want. We are open for business 24 hours/ day; 7 days/ week.
How to get started to determine if you qualify to receive typing and/or analyst assignments
The following must be done in order.
Review and follow all procedures and requirements outlined in our Help Desk.
Review and follow all procedures and requirements outlined in the HIPAA Business Associate Agreement (below).
Fill out the form below and tell us a little bit about yourself. This will create a typist account in our system, which will be activated if your references check out, you pass your tests and quizzes, and we decide to offer you typing assignments. Make sure you write down your typist account username and password during signup.
When you create your typist account, you are agreeing to abide by our strict confidentiality requirements and code of ethics (outlined below). You will also be providing us with references. You should use NON-family members as your references.
Carefully review all postings to our Help Desk frequently, so that you are up to date on Quicktate and iDictate issues. This should provide you with answers to any of your questions.
Take our Quiz so we can determine if we can offer you assignments (see our Help Desk for details https://quicktate.zendesk.com/). Answer each question and fill out the form completely.
Background Checks: After you pass the Quiz and the typing test, we will run a background check on you. You agree to pay the $20 cost of the background check. This may be paid using PayPal or credit card.
We are looking for transcriptionists/editors for contract work to transcribe recorded audio and edit imperfect transcription using our proprietary internet-based software application.
To be a good candidate, you need to be able to provide expert transcribing services independently and be able to provide a quick turnaround on a finished work product (as a given project may require).
Please note, we are only interested in receiving applications from individuals who are interested in performing the services themselves – please do not apply on behalf of another person! We do not permit the “selling†or “subcontracting†of our contract work.
Become your own boss and enjoy the freedom and flexibility that you’ve always wanted. Audio Bee gives you the tools and knowledge to gain skills for the digital age.
Choose from variety of tasksWe are hiring for many different tasks from transcription, translation, segmentation, voice recording and much more.
Gain experience and earn more
As you gain experience on our platform, you can unlock higher paying tasks as well as become a trusted reviewer and earn more.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Responsible for preparing, processing and maintaining new member or group enrollments
May load new member or group data into the enrollment database and update the database with changes
May also respond to member eligibility or group questions and verify enrollment status
Work with various types of member correspondence
May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
May also be responsible for inventory control of member and group transactions
General Job Profile:
Moderate work experience within own function
Some work is completed without established procedures
Basic tasks are completed without review by others
Supervision / guidance is required for higher level tasks
Job Scope and Guidelines:
Applies knowledge / skills to activities that often vary from day to day
Demonstrates a moderate level of knowledge and skills in own function
Requires little assistance with standard and non – standard requests
Solves routine problems on own
Works with supervisor to solve more complex problems
Prioritizes and organizes own work to meet agreed upon deadlines
Works with others as part of a team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher) OR equivalent work experience
1+ years of experience in an administrative role in an office environment
Computer skills, including working knowledge of Microsoft Office (ability to create, edit and save documents and spreadsheets in Microsoft Word and Microsoft Excel) and strong mouse and keyboarding skills
Available to work 40 hours per week within the operating hours of the site (schedule between 8am – 6pm). New hire must be able to work until 6pm. It may be necessary, given the business need, to work occasional overtime or weekends
Dedicated work area established that is separated from other living areas that provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)
If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
Preferred Qualifications:
Previous experience working with Microsoft PowerPoint (ability to create, edit and save presentations)
Soft Skills:
Analytical thinking to solve complex problems
Ability to learn new and complex computer system applications
Interested in meaningful part-time work? Due to growth, Examity is looking for permanent part-time online proctors to join our team (up to 30hrs per week). As an online proctor you will play a pivotal role in guaranteeing the integrity of online learning. This position is remote and paid training will be provided. Both day and evening shifts are available. Next training class commences on August 9, 2021.
Current shifts available:
Mon – Wed 11am-6pm EST*
Mon – Wed 4pm-11pm EST*
Thu – Sat 11am-6pm EST*
Thu – Sat 4pm-11pm EST*
Requirements
Must have & provide proof of reliable internet connection and own/have access to a personal computer.
Must have legal authorization to work in the United States.
Must be fluent in English and demonstrate excellent communication skills.
Customer Service/tutoring experience preferred, not required.
Basic trouble shooting skills with both Windows and Mac systems.
Basic knowledge of computer software, online applications, Word and Excel.
Must have access to a dedicated, quiet office area (enclosed room).
Must have strong multi-tasking skills as you will be required to monitor multiple exams.
Required hardware and internet bandwidth
Windows OS or Mac OS.
i5 processor or equivalent with minimum 8GB RAM (require proof of hardware).
Reliable High-Speed Internet with minimum 20Mbps download/10Mbps upload preferably a hard-wired connection (require proof of internet speeds).
This position is responsible for maintaining ambulatory surgery center (ASC) medical and billing records to ensure coding and operations compliance.
ESSENTIAL RESPONSIBILITIES:
Review and maintain orders, invoices, and records to ensure accuracy.
Enter data electronically to process charges.
Maintain all patient records.
Abstract clinical information from a variety of medical records and assign appropriate ICD 9 CM and CPT codes to patient records according to established procedures.
Maintain strictest confidentiality and adheres to all HIPAA guidelines and regulations.
Manage proper submission of documents in a timely fashion.
Attend in-services, seminars, and webinars for additional education and performance improvement.
Regular and reliable attendance required.
Successful candidate will pass a background check and drug screen.Requirements
Education/Experience:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.
Minimum of 2 years’ experience in the field or in a related area required.
Experience with 10-key
Type a minimum 40 wpm with zero errors
Knowledge related to Microsoft Excel and Outlook Other
Qualifications:
Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.
We are an equal opportunity employer.
We do not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources
Would you like to be a part of a growing company? Flagship’s programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. At Flagship, we understand good people can have less than great credit. We believe if our customers are committed to establishing their credit profile, they deserve the opportunity to receive an automobile loan.
We are looking for an experienced Data Entry Specialist to work on a temporary assignment and provide data entry support to the Credit Bureau Operations team. You will be completing a project consisting mostly of entering data into an Excel spreadsheet.
What do we value?
Integrity, Passion, Trust, Discipline, Respect, and Continuous Improvement – just to name a few
About You:
Attention to detail
Good organizational skills.
Must be self-motivated and know when to seek
Must have the ability to work independently and as a team member.
Knowledge of Microsoft applications and data entry software.
Intermediate experience with Excel spreadsheets.
e-Oscar experience a plus.
What is a day in the life at Flagship as an Accounts Payable Specialist?
The Data Entry Specialist is responsible for completing data entry projects in accordance with company policies and standards. Training on company software will be provided.
What will you be responsible for in your position as a Data Entry Specialist?
Data entry of sensitive information in an online system called e-Oscar from an excel spreadsheet.
Maintaining confidentiality when working with personal identifying information
Other miscellaneous general office responsibilities may be needed
As a Fact Checker for Byrdie, you will review content for accuracy, ensure that information is supported by reputable sources, and check that copy is free from spelling or grammatical errors. The rate for this position is $20/hour.
This is a remote position, but applicants must live within the United States and be available to commit a minimum of 20 hours per week (with a maximum commitment of 40 hours).
As a digital publisher that reaches millions per month, Dotdash has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.
About You:
At least two years of fact-checking experience in digital or print media
You have a strong background in beauty, wellness, and style editorial, with current industry knowledge.
You are an excellent and efficient researcher, possibly with journalism experience
Comfortable working in a content management system
Able to work quickly, independently, and accurately
Willing to be featured on the site, including bio and headshot
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Full-Time: Monday-Friday 8:00 AM-4:30 PM
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Assistance
Location: This is a remote role.
Required Experience: Customer Service, Data Entry, Medical Terminology. Preferred: Understanding of HIPAA requirements for releasing medical records.
Responsibilities
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company’s and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
Qualifications
Required
High School Diploma or GED.
Must be 18 years of age or older.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Preferred
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Alphanumeric is hiring a Data Entry Specialist to work remotely for one of the largest pharmaceutical companies in the world. Will be updating Medical Information content, handle sensitive and confidential information appropriately. This is a 2 month contract, but we always have additional projects available for the successful candidate. 100% work from home. Super hero data entry skills, data entry specialists able to search and find data quickly. Should be able to sit for long periods. Job Requirements
Qualifications Understanding of Windows PC functionality, proficient with computer use (keyboard, mouse etc.).  Abiltiy to endure large volumes of data entry and information management.  Data entry experience, 2 years preferred.Utilize critical thinkingMust have the ability to pay attention to detail and strong organizations skills. #LI-SJ1#remote
We’re looking for a smart, driven individual to join our Accounting team. The group is responsible for maintaining the company’s accounting ledger, financial reporting, payroll processing and performing financial analyses throughout the company. The ideal candidate will have strong interpersonal skills while working cross functionally between teams and technical skills to back up their recommendations.
What you’ll do
In this role you will be reporting to the Payroll Manager.
Collaborate with the People Platform, Benefits, and Finance business units on all payroll matters with cross-functional impact such as, accurate benefit information, new hire processes, cash, bonus, process terminations, and other adhoc projects impacting payroll.
Process U.S. (multi-state) payroll and assist with processing Canadian and international payroll.
Assist with processing RSUs/NSOs.
Process garnishments and levies.
Assist Payroll Manager with SOX compliance procedures related to payroll.
Support the month-end closing for all payroll related accounts.
Assist with annual financial statement audit and be the primary contact for all payroll related audit testing.
Conduct year-end reporting for W-2’s, etc.
Answer employee questions regarding pay, benefits, etc.
What we look for
Minimum 3-5 years of payroll experience.
Associates degree or equivalent training and education beyond high school.
Strong math, analytical, research, problem-solving and critical thinking skills.
Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies.
Self-motivated, flexible, deadline-oriented and able to complete tasks with limited supervision.
Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment.
Knowledge of NetSuite or UltiPro is a plus.
LocationWe’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.Please note that visa sponsorship is not available for this position.
As an Image Review/Data Entry Operator, you will be entering data that is vital to our customer’s day to day operation. We will rely on your attention to detail, customer service experience,passion,and efficiency to process their needs. In this role, you will not only be there to help customers with their day to day account, but also provide them with efficient, accurate and exceptional customer service. 
What you get:
Full Time Temporary Employment (6 months contract)
Hourly rate of $13.50 starting on day one.
Paid Training
ABC Incentive Plan
Provides the opportunity to earn up to $20.00 an hour (contingent upon meeting all requirements) after training.
Career Growth Opportunities
Full Benefit Options (Upon conversion to Full Time-Permanent)
Great Work Environment
Retention bonus of up to $500 (Some rules apply)
What you will be doing:
Processing license plate information for New York EZPass program via mainframe or web-based applications.
Maintaining thorough knowledge of the company and client business rules, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Quickly adapt to business rule changes when it happens.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
Strong work ethic.
The ability to key information such as vehicle license plate, state plate, etc. at the highest productivity and accuracy.
Data Entry experience in a fast-paced environment.
Can navigate multiple applications and research solutions with ease.
Are excited by innovative technology.
Are self-motivated and have strong will to grow within the company.
Can work in a structured environment for the duration of your allotted, full-time schedule typing high volume of transactions daily.
Can commit to 100% attendance for up to twelve weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual assistant provider in the United States?
Look no further! You just found the career you never thought existed.
BELAY is a top-ranked virtual solutions company looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you?
Then join us!
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ’Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
A remote position where you serve as your client’s indispensable partner?
An opportunity to use your talents and skills to build your client’s success?
A community of contractors to share ideas and best practices?
Regular support and guidance from your BELAY team?
Job Duties:
Pay Client’s Bills on a Weekly Basis
Bank Statement Reconciliation
Budget Management
Cash Flow Management
Journal and Data Entry (Coding)
Provide Clients with Weekly & Monthly Reports
Weekly/Monthly Balance Sheet (Statement of Financial Position)
Weekly/Monthly P&L (Income Statement)
Weekly/Monthly Budget vs. Actual
Other Custom Reports (as required)
Maintain and Manage Chart of Accounts
Debit/Credit Cards Reconciliation
1099 Preparation
Process payroll: including set-up, scheduling, and frequency
Required Experience:
Bachelors (preferred but not required) in Business, Accounting, Finance or related field
Experience in accounting and/or bookkeeping
Payroll Experience
In-depth understanding of Quickbooks (desktop and online)
Tools Needed:
Home office setup
Computer with webcam
Smartphone with email capabilities and push notifications
High-speed Internet Acess
Current version of Quickbooks installed on your home PC
BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.
The Transaction Coordinator will assume primary responsibility for all communication with borrowers, contractors, builders, inspectors, and municipalities following the origination process. This team member will be responsible for collecting and validating all associated mortgage loan documents and the corresponding underwriting requirements, verification, analysis, and the corresponding data entry into the system of record for loan files. This includes requesting and reviewing all related documentation and updating the system of record continually to ensure the third party documents are complete.
What You Will Do:
Represent the organization to internal and external customers, vendors, members of state and regional government entities and other organizations well by providing exceptional customer service and effective communication skills, both in writing and orally.
Ensure daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, fundings, and customer satisfaction ratings are met.
Work as a team with sales, transaction assistants, underwriting, closing, funding, and management to ensure assigned loans are being processed with timeliness, attention to detail, accuracy, and within compliance of corporate policies, agency, and all state and federal laws.
Responsible for finding solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans in addition to explaining underwriting conditions to borrowers and loan originators alike.
Address, resolve, and respond to any consumer concerns related to the processing of the loan and consumer experience as it relates to the underwriting approval and surrounding requirements, all while providing exceptional customer service.
Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, and demonstrating a commitment to professional ethics
Process documents in an accurate and timely manner to ensure proper audit procedures are followed.
Develop effective professional partnerships with all colleagues.
Assist Transaction Assistants with questions relating to third-party documentation requirements and general mortgage and processing concepts.
What You Need:
High school diploma or GED.
Demonstrate responsibilities for multi-faceted direction and planning; must be a fast paced individual with ability to adapt well to change.
Excellent verbal and written communication skills.
Excellent analytical and organizational skills with attention to detail
Ability to take direction and comprehend training.
Ability to work closely within a team structure.
Exceptional computer skills, and working knowledge of Microsoft Suite, specifically Word and Excel.
Familiarity with mortgage process and mortgage documents.
Working knowledge of mortgage-related software, ability to quickly learn and comprehend proprietary software Octane.
Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines.
Exceptional customer service and effective communication.
Multi-state processing experience a plus.
Possible State license required for processing loans in certain state(s).
Constant phone interaction required.
Extended and weekend work hours may be required.
What We Offer:
Strength, Stability, and Vision.
Great compensation package.
Opportunity for career growth.
A commitment to be a relevant market leader – we are aiming for the top!
Octane, our engineered proprietary technology that is transforming the mortgage industry.
An empowered culture where your ideas are important and your voice matters.
Full Benefits, beginning the first day of the month following your start date, including – Medical, Dental, Vision, Life, Disability Insurance, and much more.
Generous paid time off package that also includes all major holidays.
401K w/ 50% match – Beginning the 1st of the month following 30 days of employment.
Build, optimize, and manage paid social campaigns for a Fortune 500 company.
Translate broad media plans and business objectives into tactical, innovative paid social campaigns
Create strong, clear reports that demonstrate results
Maintain daily interaction to update coworkers on project progress
Create professional deliverables for internal teams that meet the Bounteous quality standard
Study for and pass social marketing platform certifications to develop foundational knowledge
Learn independently and from team members with more experience
Consistently meet department and client deadlines
Remain current in a quickly evolving industry
Carefully track and record billable time
Preferred Qualifications
2-3 years experience working in, but not limited to, Facebook Ads, Twitter Ads, LinkedIn Ads
Familiarity with the Digital Media landscape, including but not limited to: Paid Search, Paid Social, Reporting and Analytics tools
Agency and/or consulting experience (preferred)
Experience collaborating with both internal and external resources to develop strategies that meet department goals within budget and established timelines
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Ability to perform business analysis and project management tasks
Experience in Google Sheets or Excel
#BI-Remote#LI-Remote If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Manage paid social activity in coordination with the Channels marketing team.
Own paid campaign monitoring, pacing, optimization, tracking, and reporting.
Assist with budget tracking and process invoices/POs on a monthly basis.
Contribute data and insights to regular reporting, such as weekly channel reports and content campaign wrap-ups.
Maintain media budgets and overall budget summaries for assigned campaigns.
Clearly communicate campaign changes and performance to the channels team and other strategic partners.
Support pre, during, and post-digital campaign flights, including managing social strategy, content execution, and analysis.
Stay up-to-date on social trends and emerging platforms.
Requirements:
3 to 5+ years of experience in consumer social media marketing managing highly visible, high-volume channels.
Deep working knowledge of social best practices and proven experience executing paid campaigns across LinkedIn, Twitter, Facebook, Instagram, and TikTok.
Strong verbal and written communication, editorial judgment, and attention to detail.
Proven problem analysis and problem-solving skills.
Ability to build and foster strong relationships with internal stakeholders and external partners.
Travel
Is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
Recent Comments