Data Entry Specialist

About the Role:

As Data Entry Specialist, you will be key in raising automation at Papaya. Success in this role means comfortability with navigating technical products. 

Teamwork, flexibility, communication, and a willingness to learn are of the highest importance. Papaya believes that diversity helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!

What you would be doing: 

  • Create bots within our preferred framework for creating automated tests.
  • Monitor volume, and automation efficiency and success rates.
  • Escalate issues to engineering if specific issues arise.
  • Analyze large amounts of data and make assessments and recommendations.

We’d like to hear from candidates with: 

  • Familiarity with data entry, using technical products, or testing. 
  • Excellent communication and organizational skills.
  • Ability to work with task management tools and agile processes.

We’d be especially excited if you have used tools such as Zapier and Salesforce. 

APPLY HERE

Provider Data Coordinator I – 100% Remote

Position Purpose:

Perform day to day functions to maintain appropriate databases and create reports to monitor network compliance with State requirements.

  • Create and maintain appropriate databases, including: contract network, authorization, third party liability, provider set up corrections, check requests, among others
  • Design and generate reports to monitor department activity and State compliance
  • Update the delegated entity Medicare and Medicaid Attachments on monthly basis
  • Provide appropriate reports and statistical data to other department designees for the necessary follow up and resolution
  • General administrative support of assigned department
Education/Experience:

High school diploma or equivalent. Associate’s degree in related field preferred. 1+ years of provider data or network administration experience, preferably in managed care. Proficient in Microsoft Office applications, preferably Access and Excel. Experience with data management in large databases, reporting and analysis preferred.

APPLY HERE

Data Specialist – (US, Remote)

The successful data specialist has excellent attention to detail and expert level skills in Microsoft Excel and will have a background in data analytics or advanced data entry. Candidates will work with a team of analysts and epidemiologists to produce reports that help understand performance metrics of case investigation and contact tracing programs.

Responsibilities

  • Use Excel or Google Sheets to clean data and reports as necessary
  • Take direction from data analysts to create excel reports as needed
  • Perform regular data integrity and quality audits
  • Serve as a data collection and archiving resource for the organization
  • Learn and utilize client-specific database software
  • Make recommendations for new metrics, techniques, and strategies to improve the operational metrics
  • Manipulate and analyze large and complex data sets to formulate insights; connect disparate ideas into cohesive, well-grounded recommendations using creative, effective, structured, and analytical thinking
  • Continually learn new analytical skills, techniques, and tools to maximize competitive advantage; participate in internal & external technology communities

Qualifications

  • High school diploma required (Degree in a related field strongly preferred)
  • Previous experience in data entry or record auditing in clinical or non-clinical setting strongly preferred
  • Excellent attention to detail
  • Excellent organizational and communication skills
  • Ability to exhibit a professional, positive attitude and work ethic
  • Critical thinking and sound judgment required
  • Ability to handle confidential information with discretion and professionalism
  • Ability to use multiple systems and adapt to new technologies
  • Experience working from a remote location preferred
  • Must have a private, quiet, dedicated workspace

APPLY HERE

Loan Processing Assistant

Description

Ajilon is hiring for a remote loan Processor Assistant for a temp project.  The position is completely remote although working West Coast Hours. If you have basic banking entry level mortgage experience this project will allow you to add to your experience in the mortgage industry. 

Essential Duties and Responsibilities:

Review file for complete documentation.

Follow up with client and Loan Agent after approval.Order conditions loan broker or other outside source.Must be able to communicate effectively with internal staff and external vendors.Monitor files progress through the system.

Preferred Qualifications and Experience:Background in BYTE and Data Trac helpfulAbility to work in a fast-paced fluid environmentProficient in Microsoft Suite, including Outlook, Word, Excel, and PowerPointThe ability to manage information flow from the loan agent to the processorGood communication skillsThe ability to handle multiple files in different stages of processingMust be organized to keep track of inventoryHigh level of integrity and confidentiality required

Employment type:  Temporary, 40 hours a week, Monday through Friday.

APPLY HERE

Customer Support Representative

Role OverviewWe are hiring a Customer Support Representative to help manage our client and member inquiries, technical issues, recommendations, feedback and questions. This Customer Support Representative will play a key role in ensuring Bundle’s clients and members have a positive experience. This role would is a nights and weekends role with flexible hours Monday – Friday 5pm – 9pm ET and Saturday – Sunday 9am – 4pm ET.Our ideal candidate will be available to work nights and weekends and be the primary point of contact during those hours. If you have a passion for building and driving company growth and want to be a part of a passionate, mission-driven team, this is the perfect position for you.

Duties and Responsibilities

  • Respond to and engage all members through website chat, email, and text in a timely manner.
  • Resolve product or service problems by clarifying the member’s question or complaint, determining the cause of the problem, and selecting and explaining the best solution to the problem.
  • Work with internal teams to resolve all inquiries and tickets efficiently.
  • Chat with new or potential members on website to increase engagement and utilization.
  • Select appropriate responses to customer issues and work quickly to resolve them.
  • Answer questions and forward requests from Bundle’s concierge line. Work with the Content and Marketing team to manage expectations for custom Bundle sessions.
  • Gather member feedback and share with Bundle stakeholders.
  • Maintain strong communication with clients and following up to ensure all inquiries are resolved.

Requirements

  • 1-2+ years of relevant work experience.
  • Availability to work nights and weekends. (M-F 5pm – 9pm ET, Saturday & Sundays 10-4pm ET)
  • Strong communication skills, with the ability to handle high-pressure conversations.
  • Excellent time management skills by being able to balance multiple projects at one time and prioritize customer needs.
  • High level of professionalism.
  • Comfortable in a fast-paced startup environment.
  • Prior experience using HubSpot is a plus.

APPLY FOR THIS JOB

Executive Assistant – CFO/CEO

Mixing technology, data, and first-in-class innovation, EagleView® is not only leading the property data analytics market, but also changing lives along the way. Come join us and make great things happen!

EagleView is a fast-growing technology company driving game changing innovation in multibillion-dollar markets such as property insurance, energy, construction, and government. Leveraging 17 years of the most advanced aerial imaging technology in the world, along with the most recent advances in machine learning and AI, EagleView is fundamentally transforming how our customers do business.

At EagleView, we believe that making our culture engaging and empowering are keys to success. Our social, athletic, and wellness opportunities are plentiful; and the growth, education, and potential of employees is a top priority, making EagleView a “Best Place to Work” for more than five years running.

Job Description

EagleView Technologies (“EagleView”), a hardware, software, and data analytics technology platform, has spent the last 20 years pushing the boundaries of image capture and data analysis to provide the richest source of geospatial data imaginable. By experimenting with different imagery capture systems, and applying computer vision and machine learning, they continue to produce the highest resolution imagery available to deliver timely, comprehensive answers to complex questions, helping professionals across industries improve people’s lives and make informed decisions for the present and future. EagleView’s solutions are used by a wide range of organizations, large and small, across a number of market segments, including government, construction, insurance, solar, and utilities. 

In June of 2015, EagleView was acquired by Vista Equity Partners, a leading private equity firm focused on investing in software, data, and technology-enabled organizations with over $52 billion in cumulative capital commitments. During 2018, the company received a strategic equity investment from Clearlake Capital Group and Vista Equity Partners to further support EagleView’s rapid growth and penetration of new market opportunities. The business is headquartered in Bellevue, Washington.

The Executive Assistant to the CFO and CEO plays an integral role in supporting the success of the business by providing a variety of support services to our Chief Financial Officer and Chief Executive Officer in a fast-paced, service-oriented environment. This individual will collaborate closely with the CEO, the CFO, and the CFO’s direct reports to plan, execute, and track critical business activities and strategic projects. 

The successful candidate will understand the core functions of the CFO and CEO, thrive in a team environment, provide excellent customer service, possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, have the ability to proactively anticipate and manage challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately, work efficiently and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required). Additionally, the successful candidate will have a continuous improvement mindset and challenge the ordinary.  

Expected activities include project management/coordination, calendar and mailbox management, research, travel arrangements, time and expense management, meeting coordination, and back-up support for other team members.

Primary Duties and Responsibilities

Project Management and Process Improvement 

  • Collaborate with direct reports of the CFO to facilitate and execute strategic projects 
  • Work with the Program Management Office lead to prepare executive-level portfolio reviews providing insight into the status of business transformation initiatives managed by the direct reports to the CFO
  • Communicate status of key projects to CFO
  • Identify opportunities to enhance or streamline administrative processes and lead efforts to optimize
  • Facilitate / support the onboarding of Executives and CFO Direct Reports
  • Manage key events and initiatives for the CFO and CEO

Administrative

  • Provide administrative support for the Chief Financial Officer and Chief Executive Officer.
  • Coordinate meetings and conferences and attend department meetings and prepare minutes as directed.
  • Handle sensitive/confidential information requiring a high level of discretion.
  • Develop a good working relationship with all levels of staff.
  • Cultivate relationships and maintain contact with external stakeholders on behalf of internal clients.
  • Function as a backup for other Administrative Assistants within the group and support other teaming activities as directed.
  • Prepare requisitions for specific office purchases with appropriate authorization and arrange for payments.
  • Search and collect information from various internal/external sources to provide preliminary research.
  • Make time and expense entries accurately in a timely manner.

Document Creation

  • Prepare professional business communication documents including memos, letters, invoices and emails with some direction from CFO and CEO.
  • Partner with functional teams to develop and maintain key organizational materials, including up-to-date org charts, for a rapidly growing organization 
  • Review / proofread important documents
  • Adhere to firm directed formats including fonts and logos for all internal and external communication documents.

Organizing and Planning

  • Arrange and reserve conference rooms, catering, audio visual and telephony equipment for meetings and conferences as requested.
  • Arrange international and domestic travel in accordance with Company policy.
  • Coordinate and arrange logistics for external functions including meetings, conferences, entertainment, receptions and dinner arrangements with minimal direction.
  • Prepare official agenda for meetings.

Filling and Document Management

  • Develop and maintain an effective electronic filing system for the management of Company documents, including classified and confidential files.
  • Maintain contact details for the CFO and CEO (business contacts etc).
  • Maintain reference library (articles and business subscriptions).
  • Process records for destruction or disposition with supervision.

Skills & Requirements

  • College Degree required
  • 5+ years experience supporting executives in a large/matrixed corporate environment
  • Project management experience 
  • Professional demeanor
  • Self-starter with a high level of energy, and a drive to succeed and win
  • Organized, detail-oriented, competent follow through skills.
  • Excellent computer skills – MS Word, Excel, PowerPoint, Outlook.
  • Excellent communication skills – spelling, grammar and proofreading.
  • Superior organization skills – ability to come up with processes and follow up.
  • Ability to exercise good judgment/decision making when necessary.
  • Ability to anticipate problems and act accordingly.
  • Ability to prioritize and multi-task – great time management.
  • Ability to take initiative – assertive and confident.
  • Must have flexibility to work overtime as required.

APPLY HERE

Patient AR Collector – (Remote) 01

Description

AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 states.

Position is responsible for collecting patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying and updating information and assisting in completing special projects during month-end and year-end financial reporting process.

ESSENTIAL RESPONSIBILITIES:

  • Follow-up on open balances listed on monthly AR reports.
  • Review and update patient demographics and payer information as necessary for completion of claims payment.
  • Verify balances to turnover to the designated collection agency and update the account as turnover to collections.
  • Review credit balances for refund request form completion and notates the accounts.
  • Responsible for transferring balances and printing claims and/or patient statements.
  • Generate correspondence to payers and patients such as appeals, payments and authorization requests.
  • Document all communications regarding account balance follow-up in the patient account.
  • Attend in-services, seminars and webinars for additional education and performance improvement.
  • Regular and reliable attendance required.

Requirements

Education/Experience:

High school education or GED with minimum of two (2) years’ experience in accounts receivables collections preferred. Knowledge of medical terminology and managed care billing guidelines is required.

Other Qualifications:

Must have excellent time management skills and be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

Must pass a background check and drug screen.

We are an equal opportunity employer.

We do not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations. 

Apply Now! Come Join our Team!

We offer Competitive Pay and Work/Life Balance/Paid Time Off 

APPLY HERE

Posting Specialist

Job Summary:

The Posting Specialist is responsible for the application and daily balancing of customer payments, to include items received via mail, bank lockbox or funds transfer.

*This is a remote position and can be located anywhere in the United States.

Essential Job Functions:

  • Process daily payments received via mail, lockbox deposit, electronic funds transfers or credit card to customer accounts by identifying the application instructions per remittances.
  • Reconciliation, research and follow ups on payments lacking appropriate application instructions.
  • Preparing daily bank deposits and balancing, while checking for accuracy and reconciling any errors.
  • Respond to written communication (from internal and external sources) in a professional manner.
  • Meet company deadlines for month end close responsibilities.
  • Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Sharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Apply Now

Underwriter Support Specialist

When you can find a greater purpose in your work, your potential is limitless. That’s the mindset that drives our team at Homepoint, as we strive to support the American dream of financially healthy, happy homeownership.
 

Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.

Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide. 

If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you! 

The Underwriter Support Specialist works closely with Mortgage Loan Originators, Senior Underwriters, and Closers to underwrite conventional, FHA, and VA mortgage loans – including a detailed review of the residential mortgage loan application and documentation as submitted to ensure loans meet underwriting guidelines.  The detailed review will entail analyzing documentation such as credit reports, income and asset documentation, collateral, fraud prevention tools and other applicable documentation as required to render a loan decision ensuring completeness, accuracy and compliance. 
 

  • Review and analyze loan transaction; title and credit reports, income/asset documentation and collateral when submitted as conditions requested by underwriter
  • Analyze documentation received from Loan Originator for acceptability and submit changes through Home Point system as needed
  • Clear conditions within designated authority level as outlined in credit and risk policy and procedures
  • Effectively communicate all conditions and requirements to Loan Originator in a timely manner
  • Work closely with the underwriting staff to provide the best service possible to our Originators
  • Manage the Clear to Close process between the Originator, UW CTC and the Closing department
  • Conduct business with integrity and in a highly ethical manner

SKILLS & QUALIFICATIONS:

  • Minimum 2 years in mortgage lending operations; processing or UW
  • Excellent communication and attention to detail
  • Knowledge of AUS engines and forward mortgage guidelines
  • Knowledge of Encompass LOS a plus

APPLY HERE

Servicing Transfer Coordinator

Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.

Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide. 

If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you! 

The Servicing Transfer Coordinator assists management in various capacities in order to transfer loans efficiently and effectively as part of acquisitions, service releases or boarding loans from internal LOS system, ensuring that all transfers are converted in compliance with RESPA.  Oversee the transfer process, working with all functional areas of the servicing department.

  • Manage multiple servicing transfers, leading internal project teams to ensure deadlines are met.
  • Act as liaison between internal departments, clients, other servicers, and vendors ensuring positive communication.
  • Present servicing transfer instructions and policies to other servicers and lead project calls when necessary. 
  • Assist in the refinement and improvement of Servicing Transaction Management policies and procedures.
  • Manage preparation of project documentation.
  • Provide project status reports that summarize actions, issues, and decisions.
  • Assist in monitoring loan setup staff, answering day to day operational questions, along with completing reporting functions, when necessary.

Skills and Qualifications:

  • Bachelor’s degree preferred.
  • Experience with mortgage lending (operations/production) or training required.
  • Proficient with Microsoft Office, with a heavy emphasis on Excel and Word
  • General understanding of Mortgage Servicing regulations and agency requirements
  • Must possess excellent communication skills, both written and verbal.
  • Good organization skills and be detail oriented.
  • Strong time management and prioritization skills with the ability to perform well under pressure.
  • Strong sense of urgency needed for this position.

APPLY HERE

Senior Executive Assistant


About the role:
The Senior Executive Assistant (Sr. EA) will have a pivotal role in supporting our CEO. In addition to the standard duties that include coordination of his professional and personal calendars, event planning, and record keeping, this role will also be a key point of contact for internal and external partners. The Senior Executive Assistant will also serve as a liaison to the board of directors and senior management teams, organizing and coordinating outreach and providing oversight for various projects. 

Responsibilities

  • Proactively provide oversight and coordination of CEO’s professional and personal calendars and meetings, prioritizing the CEO’s time according to his stated goals for the week.
  • Managing information flow in a timely and accurate manner.
  • Acting as the point of contact among executives, employees, clients and other external partners.
  • Prepare presentations, agendas, reports, special projects and other documents in support of Buoy’s mission and vision.
  • Draft, iterate, and send internal and external correspondence (emails, memos, board presentations, etc.).
  • Arrange and coordinate travel, speaking engagements, and related expenses.
  • Complete ad-hoc projects as needed.

About you:

  • You are a strong problem-solver with an eye for detail.
  • You are consistently kind and have a sense of humor.
  • You have previous experience as an executive assistant.
  • You have outstanding organizational and planning skills.
  • You manage sensitive matters with a high level of confidentiality and discretion.
  • You’re an excellent communicator and time manager with a proven ability to meet deadlines and organize a daily workload based on priorities.
  • You’re responsive to emails/texts/phone calls, with contact outside normal business hours.
  • You have experience coordinating complex travel arrangements.

Bonus points if you have:

  • Experience with copy-writing and/or design.
  • Experience with simple modeling as a means of problem solving.

Benefits

  • Stock Options
  • Unlimited PTO
  • Medical, Dental, Vision
  • 401k with matching
  • Dogs in the office!
  • Work from wherever

APPLY FOR THIS JOB

Senior Payroll Specialist

ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign’s customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
Currently, we are looking for a Senior Payroll Specialist.  The candidate selected will work to ensure employees across the globe are paid accurately and on time. ActiveCampaign currently provides payroll support in 4 regions: United States, Australia, Ireland, and Brazil and we continue to grow in locations and headcount.  Along with ensuring payroll is paid promptly, this candidate will help properly maintain 401(K) process, reconciliations, and other assigned responsibilities.

What your day could consist of:

  • Preparing, entering, and uploading payroll data in a timely manner
  • Working with RevOps to ensure commissions are paid timely through payroll
  • Maintaining 401(K) and pensions in both Payroll software and 401(K)/Pension providers
  • Working with T&E to ensure expense reports are paid through payroll in a timely manner
  • Ensuring Payroll providers are paying withholding tax in a timely manner
  • Working with HR to ensure proper adjustments to payroll are recorded
  • Working with department managers to ensure Holiday and overtime pay is paid timely
  • Preparing workflows to maintain consistency in processing payroll
  • Maintaining GL payroll coding in Payroll provider system to ensure proper recording of payroll in Accounting software
  • Answering payroll questions from employees
  • Ensuring W-2’s are handled in a timely and efficient manner
  • Looking for ways to automate processes to ensure accuracy
  • Other projects/requests as needed.

What is needed:

  • Location: Chicago preferred
  • 3-5 years of payroll experience, preferably in Tech/SaaS industry
  • Workday experience required
  • International payroll experience a plus
  • Knowledge of payroll tax rules and regulations
  • Knowledge of other system based platforms such as automated ticketing response system Zendesk, and accounting software Intacct 
  • Intermediate knowledge of Microsoft Excel and Google Suite systems
  • General knowledge of Accounting
  • Self-motivated and a willingness to learn and take ownership of assignments
  • Strong written and verbal communication skills
  • Ability to meet deadlinesMust be detail oriented, accurate, and well organized
  • Be proactive in nature

APPLY HERE

Business Administrative Assistant


Business Administrative Assistant

We are currently seeking a Business Administration Assistant that is looking to join us for the long term and quickly become an integral part of our fast-paced, high-growth business employing the principles of EOS®. If you love to be busy, are extremely detail-oriented, and enjoy creating order, this is the role for you!

What You Will Do:

  • Management of all general office administration tasks of the business, as needed.
    • Provide support in assisting and managing projects across the business, as needed.
    • Support in employee onboarding and offboarding.
    • Support in ensuring all EOS-related documentation is up to date 100% of the time.
    • Ad Hoc reporting as needed by the business.
  • Manage organizational procedures related to bill paying and bookkeeping.
  • Support in managing company meetings. This would include:
    • Scheduling meetings
    • Providing presentation materials
    • Reviewing presentations before meetings
    • Taking meeting notes
    • Sharing meeting recordings with the team
  • Create presentations and other management-level reports.
  • Manage company travel and event planning.
  • Managing administrative changes and updates to our WordPress website (adding or removing copy, for example)
  • Some personal work for the CEO, as needed (minimal)
  • Writing process documentation for our internal company procedures and internal tools.

Your Qualifications:

  • Excellent project management skills; either formal or informal (you are always the go-to person to keep a project organized and on track).
  • We are a growing team. We work hard, we love to win and make things happen. We need someone who can handle lots of balls in the air, without breaking a sweat.
  • Superior technical skills. We don’t want you to just learn it we want you to become the subject-matter expert; being innovative in your approach, embracing technology, and process optimization wholeheartedly.
    • Experience with the following is a plus:
      • Podio
      • Xero
      • Zoom
      • Box
      • WordPress
      • Office 365 Suite
    • In a remote environment, being resourceful is essential to success. You must be able to exhaust all resources prior to asking for help.
    • Experience working remotely (we are only looking for people who have worked full time for a remote business for at least a year)
    • Skilled in basic bookkeeping with attention to detail is key!

Time zone: we’re looking for someone who is in a fixed time zone EST/CST. We’re not looking for long-term travelers/people who aren’t in the same time zone most of the year.

What We Offer:

  • The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventures.
  • Very generous time-off policy.
  • 4 weeks of Paid Parental Leave at 100% of your salary!
  • We have an excellent benefits package that includes a 401k plan (with company match), medical, vision, and dental coverage (We pay 75% of your premium), and short-term disability (We cover 100% of the cost)!

APPLY HERE

Student Accounts Processor-Remote/Home Based

GENERAL SUMMARY

The Student Account Processor is responsible for maintaining Student’s Accounts by posting any and all transaction, ensuring accuracy and reconciliation with the school’s bank account. Communicating with student account representatives and ensuring accuracy of any account written off to third party collection agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure all student accounts are correct by posting all receivables and required refunds
  • Processing all waivers as issued by Admissions
  • Handling all questions through the 1098T request
  • Managing the collections portfolio for all Escoffier entities
  • Work with FA to ensure student refunds are submitted through the correct method
  • Complete all IRC for students who have dropped
  • Process all Credit Balances
  • Maintain records of refunds and drawdowns from federal sources
  • Complete monthly write off processes
  • Replying to emails from SA shared inbox
  • Handling billing of third parties when requested
  • Other duties as required or assigned.

Requirements

  • High School diploma or equivalent. Associates preferred. 
  • Knowledge of Microsoft Applications (Outlook, Word and Excel)
  • One-year experience om office environment processing, recording or compiling accounting, bookkeeping or cashiering transactions.

KNOWLEDGE, SKILLS AND ABILITIES

  • Communication Skills
  • Detail Oriented
  • Time-Management Skills
  • Organizational Skills
  • Team-oriented
  • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
  • Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
  • Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.

APPLY HERE

Chat Representative – Remote(NON US)

Job Description

Do you enjoy flexibility and the ability to work from home?  Achieve provides online prep exam courses to increase students’ likelihood of earning college credits via credit-by-exam.  We are an entirely virtual organization with all team members working 100% remotely.

Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or during times with lower volume. 

Responsibilities

  • Answer incoming chats in less than 30 seconds
  • Generate sales leads
  • Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely
  • Provide excellent customer service on a consistent basis
  • Follow communication procedures, guidelines and policies
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the appropriate materials
  • Give appropriate solutions and alternatives to customers chatting in
  • Keep records of customer interactions, process customer accounts and file documents

Desired Skills and Experience

  • Must be able to write fluently in English
  • Excellent grammar and communication skills
  • High School Diploma
  • Proven customer support experience 
  • Chat handling experience is preferred
  • Typing speed of 35-40 WPM
  • Familiarity with CRM systems and practices
  • Must enjoy communicating with customers through online written chat
  • Ability to multitask, prioritize, and manage time effectively

Job Details
Type: Full-time
Schedule: 40+ hours per week, flexible schedule within Achieve’s Business Hours
Remote: 100% Online; home-based OUTSIDE of the USA

APPLY HERE

Firstmark Services Representative II – Payments Processing

Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed. 

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Respond to customer inquiries regarding general consumer loan issues & questions. Responsible for the research and administration that relate to these activities.

 – Ensure integrity of data and information.

– Respond to customer requests by accessing Loan Servicing and/or Originations systems.

– Resolve issues and complete document transactions (school enrollment updates, deferment/forbearance processing, borrower payments, monetary transactions, claims processing).

– Update information on accounts in the Loan Servicing and/or Originations systems.

– Utilize imaging systems.

– Perform other tasks related to resolving customer needs.

– Contact customers on accounts.

– Negotiate transactions in accordance with established laws, regulations, and policies.

– Prepare reports or filings.

– Monitor and maintain various documents.

– Research and correct issues in an appropriate time period as designated by department standards.

– Reconcile assigned accounts.

– Assist other departments in investigating problems as needed.

– Maintain performance data within the appropriate systems.

– Mentor/Train other associates as needed.

– .Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.

– Contribute to Continuous Process Improvement.

EDUCATION:

High school degree or equivalent required.  

EXPERIENCE:

1 – 2 years customer service experience and/or general work experience preferred. Knowledge of Loan Servicing and/or Originations systems preferred.  

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

– Service Excellence

– Oral communications

– Written communications

– Teamwork

– Accuracy/Attention to Detail

– Working with MS Office

– Business Math

– Problem Solving

– Managing Multiple Priorities

Pay Rate of $13.53

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

APPLY HERE

HR Assistant (Remote)

A medical company on Long Island is currently seeking a new HR Assistant to join their staff in a Remote capacity.

Responsibilities:The HR Assistant (Remote) will:

  • Enter data into Word/Excel
  • Tracking and monitoring changes regarding COVID
  • Communicating changes to team and assisting with any necessary procedure implementation
  • Supporting vaccine verification process
  • Completing mail merges and reviewing medical documentation for verification
  • Performing other duties, as needed

Qualifications:

  • 1+ year of Administrative experience
  • High School Diploma / GED
  • Computer savvy
  • Microsoft Office/Suite proficient
  • Solid problem solving and time management skills
  • Exceptional phone etiquette
  • Great interpersonal skills
  • Strong attention to detail
  • Highly organized

Desired Skills:

  • Experience in a Human Resources role/setting

APPLY HERE

Administrative Assistant – Proposal Operations (Remote, US)

Responsibilities

  • Maintain all operations tracking data and process mapping, updating project logs and calendars for both teams
  • Understand basic statistical analysis
  • Maintain and update all Excel and Smart-Sheet data fields in real-time.
  • Support best practice for the proposal and deal desk teams
  • Record and maintain notes and action items in proposal team and core team meetings
  • Maintain statistics on opportunities, making follow-up rounds and  win/loss/decline, and cancelled percentages
  • Enter new or updated information received from the proposal and deal desk teams on a timely basis
  • Manage and maintain an ongoing quality assurance process
  • Maintain the directory of SMEs to reflect internal transfers, promotions and other changes
  • Run regular reports from Excel and Smart Sheets as directed
  • Other duties as assigned

Qualifications

Education and Professional Qualifications: 

  • Bachelor’s degree in business, communications, English or related field; proven industry experience will be acceptable in lieu of degree
  • Minimum 2 years’ relevant work experience
  • Advanced proficiency with MS Office (Especially Excel) l and with Smart Sheets or Ovidian a plus
  • Must be flexible and adaptable to change
  • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
  • A decisive individual who possesses a detail-oriented perspective
  •  Demonstrated ability to manage and prioritize multiple priorities and tight deadlines
  • A well-organized and self-directed individual who is able to work with minimal amount of supervision
  • Capability to efficiently complete tasks in a fast-paced environment
  • Ability to work extended hours, weekends, and holidays pursuant with industry demands

PREFERRED QUALIFICATIONS:

  • Experience using database software
  • Demonstrated enthusiasm for working in an intensive and deadline-driven role.
  • Ability to identify needs and act with minimal direction when appropriate
  • Being a self-starter, taking initiative and working efficiently and independently.
  • Demonstrating honesty, keeping commitments and behaving in a consistent manner.
  • Notices discrepancies and inconsistencies in available information.
  • Demonstrates the technical aptitude required to use the tools and software to perform the job.
  • Pays close attention to quality and accuracy such as: Dates, Project Notes and Updates, Links
  • Sets high standards of work performance for self
  • Ensures that all details of a task are accomplished
  • Works collaboratively in a team environment
  • Ability to quickly learn and apply new concepts, software, processes, etc.
  • Seeks out opportunities to improve, streamline and re-invent work processes
  • Uses resources efficiently
  • Continually seeks opportunities to improve skills and expand job-related knowledge

APPLY HERE

Digital Research Assistant, FBX- Informa Financial Intelligence (US Remote, Full Time Permanent)

Job Description

  • Research Assistants are expected to collect and enter visual and qualitative data for FBX’s digital experience client end-user platform, the Digital Banking Hub (DBH), and to ensure that Analysts can provide clients with comprehensive reports & feedback.
  • A critical expectation of Research Assistants is their ability to manage time effectively, uphold quality standards, and collaborating flexibly as a team to ensure all deadlines are met.
  • Research Assistants must be willing to embrace new challenges & complex trackers with a positive attitude.
  • All Research Assistants represent Informa’s brand which requires that each member conducts themselves in a professional manner when interacting with colleagues, mystery shopper panelists & Independent Contractors alike.   

You will be:

  • Scheduling Coordination: Coordination with assigned shoppers in a timely manner for account access
  • Shopper Communication: Communicate with shoppers regarding account access, verification codes, meetings, and any Quality Checking follow up which involves collecting additional information
  • Making Videos: Create thorough & logical videos exploring the users’ accounts to be able to answer all corresponding metrics relating to app or banking platform functionality
  • Screenshots: Produce clean, accurate, & relevant screenshots for all applicable metrics that follow established protocol for formatting, journey requirements, redacting personally identifiable information (PII), and naming conventions
  • DBH Report & Image Tagging: Image tagging & Report submission is expected to be timely & meet department standards

QC Revisions: QC revisions must be fully addressed & corrected in a timely manner

Qualifications

  • Detail-Oriented: Ability to recognize & classify all platform changes properly in DBH auditing submissions
  • Ability to Multi-Task: Able to prioritize tasks to ensure that all audits are completed in a timely manner according to established due dates
  • Integrity: Ensure all outputs are robust in their findings – ensure that accuracy & quality is effectively tracked & reviewed
  • Problem Solving Skills: Uses past feedback, knowledge & training resources to address minor issues that arise during the auditing process
  • Technical Literacy: Ability to navigate various digital channels including mobile & internet applications

Additional Information

Why work at Informa:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development  
  • 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!  
  • Competitive Benefits with 401k match 
  • Paid parental leave 
  • Work with a high quality of specialist products and service  
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
  • ESPP – become a shareholder  

APPLY HERE

Enrollment Representative II

Overview of Position:
This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as date entry. The goal is for customers to enroll in real-time transactions.

What will be my duties and responsibilities in this job?

  • Manage enrollments for Payor Enrollment Services
  • Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
  • Process enrollments by data entry using various data entry tools
  • Communicate with clients by phone, chat, and email

What are the requirements needed for this position?

  • High School Diploma or equivalent
  • 3 years of customer support experience

What other skills/experience would be helpful to have?

  • Background in customer service and problem-solving
  • Excellent verbal and written communication
  • Detail Oriented
  • Ability to keep organized while multi-tasking
  • Computer proficiency

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! 

APPLY HERE

Email Marketing Specialist

Job description

WHAT WE ARE LOOKING FOR

     PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.

     We are looking for an experienced, goal-oriented email marketing professional to extend the PickFu brand voice to all email communication sent to leads and existing customers. This individual will own the deployment of all email campaigns (scheduled, triggered, and transactional) from building to QA to post-deployment deliverability reporting.


WHAT YOU’LL DO

     Be an integral part of our awesome marketing team and contribute to the growth of the company. This role is for someone who is creative but data-driven. The ideal candidate knows how to reward readers who get to the end of each email with charm and wit. We’re not looking for a spammer. We’re looking for someone who, through the quality of their words, can cultivate a following that wants to receive PickFu emails and looks forward to reading them. This person knows how to track performance and continually improve email marketing efforts, but does so in a way that elevates the brand and the impression it leaves.

TEAM, CULTURE, VALUES

     We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum. As long as you have the skills and can get the work done, you can work anywhere (and anytime) you want.

     We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.

     Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.

     At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.


BENEFITS

  • Competitive salary with awesome benefits and perks.
  • Unlimited PTO. We believe in reasonable working hours and time away from the computer.
  • Our equipment policy allows for a standard MacBook Air (or equivalent), and we’ll even help you set up your workstation.
  • Professional development allowance towards education, books, or anything that you think will be beneficial in this role.

Job requirements

ABOUT YOU

  • You’re experienced. You have 3+ years in email marketing, preferably with a similar industry. You have experience in copywriting, branding, editing, and collaborating with a small team.
  • You’re an effective communicator. You are fluent in English with strong written and verbal communication skills. And you have a way with words.
  • You’re analytical. You have a strong technical background and love to create actionable, data-driven insights across all aspects of email marketing.
  • You value relationships. We love our customers, but we also like the people we work with. As a member of the team, you will be a part of a dynamic, startup environment where you’ll help contribute to the success and culture of the company.
  • You can work independently. You are a self-starter and can productively manage your time on your own. We don’t believe in micromanaging and trust that you will get the work done.
  • Location: We are a remote-work company so you can be anywhere, but some hours should overlap with the PST time zone.


NICE-TO-HAVE

  • Ability to learn quickly and be flexible.
  • A genuine interest in improving our email performance through a data-driven approach.
  • Experience with Intercom, Mailchimp, and WordPress.
  • Familiarity with online tools including Asana, Google Workspace, Slack, and Zoom.
  • A proactive approach to anticipating needs and solving problems.
  • Worked remotely before, or know that you’d work well with a remote team.

Apply

Seasonal Course Transcriber- Remote

Description

WES is looking for Seasonal Course Transcribers from September 2021 to March 2022. The Seasonal Course Transcriber will produce accurate evaluation reports that help international students and professionals achieve their educational and professional goals in the US and Canada. As part of the Evaluation Production team, the Seasonal Course Transcriber is responsible for preparing the course analysis portion of the evaluation report by entering all grades, credits, and coursework as it appears on the international academic document. All training will be included.

This is a remote position that will start on September 2021 thru March 2022.  Candidates can be based anywhere in the United States. 

Duties included but not limited to:

  • Entering course information from submitted international transcripts into course worksheets as per WES guidelines (Area of study, course name, grades, credits).
  • Selecting credit allocations using WES conversion methods as well as confirming that the grading scale selected is accurate.
  • Entering equivalency summaries and equivalency remarks.
  • Alerting managers to errors within files from previous stages in the evaluation process.
  • Following WES policies and procedures to develop accurate evaluations
  • Learning and adapting to changes introduced by the Evaluation Governance Committee.
  • Becoming familiar with the end-to-end Standard Evaluation Process.
  • Other duties as assigned.

The Ideal Candidate will have:

  • Have excellent time management skills and the ability to thrive in a deadline-driven environment.
  • High attention to detail and analytical skills.
  • A strong worth ethic and be responsible and accountable.
  • Tolerance for repetitive work.
  • The ability to work independently and as part of a team.
  • Be comfortable working in a digital environment and comfortable using and learning digital tools.
  • The ability to adapt to quickly changing environments.

Requirements:

  • Bachelor’s Degree or equivalent.
  • 1-3 years experience in an administrative or document-driven function.
  • Computer, internet, and database skills.
  • Word processing, data entry experience preferred.
  • Must attend regular group meetings and training.

APPLY HERE

Healthcare Clinical Concierge Specialist – Remote

Job Title:  Health Clinical Concierge Specialist - Remote

Department: Healthcare  

Position Type: Full-Time , Non-Exempt

Location: Work From Anywhere (WFA) in the U.S.

About The Role:   

As a Health Clinical Concierge Specialist at Sterling, you will become a subject matter expert in the Drug & Health Services industry on our Clinical Concierge Team in our Healthcare vertical. You’ll work closely with assigned clients to administer and support drug & occupational health programs, coordinate and schedule candidates for services and act as concierge to assist candidates through the process. Show off your problem solving and customer service skills by communicating with internal and external parties.  Our primary goal is to provide hiring peace of mind by delivering a simple, smarter background screening and onboarding experience for employers worldwide, and we’d be honored if you’d join us.   

This Is What You’ll Do:

  • Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests 
  • Understand candidate needs and provide them with personalized solutions by researching and calling collection sites and clinics 
  • Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries  
  • Register applicants for appropriate services and ensure successful completion of those services by candidates  
  • Data entry of laboratory results, physical examinations and breath alcohol tests   
  • Troubleshooting technical issues related to drug order fulfillment and operations   

This Is The Job For You If You Have:   

  • Customer focused attitude and mentality with attention to details 
  • Have 1-year Client Service/Support experience   
  • Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups)   
  • Be comfortable with meeting daily work goals with a high degree of accuracy   
  • The ability to manage multiple priorities using time management and organization skills   
  • The skills to work independently to follow directions as established by company or customer   
  • Are energetic, self-motivated, and detail-oriented   
  • A team player able to work with a wide variety of people in local and remote locations    
  • Can work overtime when required   

This Is What We’re Looking For:   

  • High School Diploma or GED required   
  • Preferred: Associate Degree in related field or 2 years relevant work experience   
  • Must be able to read, write, and speak English at a proficient level   
  • Must be reliable and show up ready to work on time   

APPLY HERE

Data Entry

Description

  • The Data Entry Operator enters data from images into the data capture system.
  • Inputs Appropriate data in prescribed format, utilizing basic knowledge of computer software or system.
  • Cross References data to ensure accuracy and completeness; scans and edits for errors during entry. 

#IND-FS

Qualifications

  • Posting payments
  • Preparation of deposits
  • NSF processing
  • Credit card processing
  • Daily activity balancing
  • Maintenance of incoming and outgoing mail
  • Entering new business as time permits

#IND-FS

Primary Location

: United States-Remote-Remote

APPLY HERE

Virtual Receptionist

WHAT YOU WILL DO:

  • Work 100% remote, in the convenience of your home 
  • Answer calls and/or web chats for a variety of different businesses and professionals.
  • Take messages, screen new clients, book appointments, collect payments, and transfer calls
  • Understand caller needs and provide business information
  • Be part of a team and contribute to continued excellence

YOU SHOULD APPLY IF YOU:

  • Have strong typing and multitasking skills
  • Have access to high-speed internet (see requirements below)
  • Have the ability to work flexible hours in a quiet setting remotely
  • Are a professional and confident communicator with clients
  • Are a proficient and confident computer user
  • Speak smoothly and confidently in English (bonus points if you are bilingual)

WE WANT “ALL-STAR” AGENTS WHO ARE:

  • Experienced professional communicators, verbally and in writing. You have worked in a professional setting that requires quality presentation and communication.
  • Instruction readers and listeners. When receiving or giving information, you adhere to instructions to ensure you have carefully followed through, without skipping or missing anything.
  • Solid ethical decision-makers. You value and demonstrate a high level of reliability, responsibility, integrity, and supportive team collaboration in everything you do.
  • Caring and respectful of everyone. You know how to be an active listener and respond empathetically, even in the most demanding situations.
  • Responsive to change and understanding that there is always room to improve. Whether receiving coaching on the job or helping improve processes, you understand that continual change makes Smith.ai a fantastic place to work.
  • Multitaskers who can balance  serving clients directly, too. You like the challenges and feeling of getting things done with proficiency, while ensuring your clients’ needs are met.
  • Resourceful and able to navigate learning new things with ease. Whether it’s a new computer app or process at work, you learn quickly and can efficiently find the answers to your questions.

BEFORE YOU APPLY, YOU MUST HAVE:

  • Desktop or laptop computer with Google Chrome browser installed
  • Reliable broadband internet connection. Must have a less than 50 ms ping, greater than 10 Mbps download and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
  • Strong typing skills: at minimum 40 wpm with 100% accuracy (tested by https://livechatinc.com/typing-speed-test/)
  • Call answering only: a quiet environment for answering calls, plus headset with a microphone arm attached

CHOOSE FULL-TIME OR PART-TIME

We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

COMPENSATION & BENEFITS

We invest in our team members and support their growth towards career advancement in both client-support and management roles as their experience grows. We pay our agents industry-leading wages, based on location and cost of living, to support our mission of hiring qualified candidates and building a strong community of healthy and happy agents at Smith.ai.

This position offers an hourly rate, paid weekly, with many opportunities for bonuses. Periodic raises are given based on performance and longevity with the company.

FOR AGENTS BASED IN THE U.S.:

  • Starting, entry-level rate of $15/hour
  • Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
  • Paid training
  • Healthcare benefits for agents working 30+ hours weekly

FOR AGENTS BASED OUTSIDE OF THE U.S.:

  • Starting, entry-level rate of $11/hour
  • Paid training

ADDITIONAL EARNING OPPORTUNITIES FOR ALL AGENTS INCLUDE:

  • Weekly Team Player Award to earn at a higher hourly rate
  • Employee referral bonus of $400
  • Many more awards with earning opportunities

APPLY HERE

Quicktate

Typing and Analyzing Files for Quicktate and iDictate

Thank you for your interest in typing and analyzing files for Quicktate and iDictate!

Who we are

Quicktate transcribes voicemail messages, memos, letters, legal files, medical files, recordings of phone calls, conference calls and other audio files.

Quicktate also audits, summarizes, evaluates and analyzes audio recordings and phone conversations.

Some audio files, like voicemail messages, may average just 2-3 minutes in length, while other recordings may be significantly longer, perhaps several hours.

IDictate transcribes all types of files, except for voicemail messages.

What we require of our contractors

  • Accurate spelling and punctuation.
  • Individuals that know how to follow instructions.
  • Typists that can listen to voice files and accurately type what they hear.
  • Experienced and professional transcriptionists.
  • Typists with their own equipment, supplies, facilities (office/ work space).
  • Honesty, integrity and reliability.
  • No convictions of a felony or misdemeanor on your record. (Do not proceed if you have ever been convicted)
  • Take a typing quiz for each language or specialty you are interested in (examples: English, Spanish, French, Medical, etc.). You may also be given an opportunity to be tested to analyze audio files.
  • Take a test to ensure you understand Quicktate’s requirements.
  • Depending on how you scored on your Quicktate typing test, you may qualify to be tested to also offer your services to iDictate.

As an Independent Contractor, you can select your own hours that you want to work. You can work as few, or as many hours as you want. We are open for business 24 hours/ day; 7 days/ week.

How to get started to determine if you qualify to receive typing and/or analyst assignments

The following must be done in order.

  • Review and follow all procedures and requirements outlined in our Help Desk.
  • Review and follow all procedures and requirements outlined in the HIPAA Business Associate Agreement (below).
  • Fill out the form below and tell us a little bit about yourself. This will create a typist account in our system, which will be activated if your references check out, you pass your tests and quizzes, and we decide to offer you typing assignments. Make sure you write down your typist account username and password during signup.
  • When you create your typist account, you are agreeing to abide by our strict confidentiality requirements and code of ethics (outlined below). You will also be providing us with references. You should use NON-family members as your references.
  • Carefully review all postings to our Help Desk frequently, so that you are up to date on Quicktate and iDictate issues. This should provide you with answers to any of your questions.
  • Take our Quiz so we can determine if we can offer you assignments (see our Help Desk for details https://quicktate.zendesk.com/). Answer each question and fill out the form completely.
  • Background Checks: After you pass the Quiz and the typing test, we will run a background check on you. You agree to pay the $20 cost of the background check. This may be paid using PayPal or credit card.

APPLY HERE

Transcribe in English

We are looking for transcriptionists/editors for contract work to transcribe recorded audio and edit imperfect transcription using our proprietary internet-based software application.

To be a good candidate, you need to be able to provide expert transcribing services independently and be able to provide a quick turnaround on a finished work product (as a given project may require).

Please note, we are only interested in receiving applications from individuals who are interested in performing the services themselves – please do not apply on behalf of another person! We do not permit the “selling” or “subcontracting” of our contract work.

APPLY HERE

Freelancer with Audio Bee

Work from the comfort of home

Become your own boss and enjoy the freedom and flexibility that you’ve always wanted. Audio Bee gives you the tools and knowledge to gain skills for the digital age.

  • Choose from variety of tasksWe are hiring for many different tasks from transcription, translation, segmentation, voice recording and much more.
Gain experience and earn more

As you gain experience on our platform, you can unlock higher paying tasks as well as become a trusted reviewer and earn more.

APPLY HERE

Customer Support

Job Details

  • Part-time, contract, remote.
  • General hours are 9 am – 5 pm Eastern Standard Time. Monday – Friday (you can be located in any US time zone as long as you can work those hours.

Requirements

  • A passion for communicating with people.
  • Fluent in spoken and written English with excellent writing and editing skills.
  • Enjoy talking about technical concepts and would be comfortable explaining how HeyTaco works.
  • Empathize with users and can see through their questions to quickly grasp the issues they’re facing.
  • Strong problem-solving and decision-making skills.
  • Patience, a sense of humor, and a knack for relating to people.
  • Comfortable with the basics of internet technology and online marketing.
  • A strong work ethic and reliability with professionalism and poise.
  • You must be based in the US– Please DO NOT APPLY if you’re outside the United States.

Some things you’ll be responsible for

  • Answer incoming email and chat support.
  • Proactive outreach to existing customers (Make sure customers are getting the most out of HeyTaco by using all of our features.)
  • Synthesize customer problems into bug tickets.
  • Keep track and update feature requests, be the voice of our customers.
  • Build and maintain our help docs.
  • Deliver in-depth technical product demos to customers and prospects through Zoom.
  • Create how-tos and tutorials for using our product for better adoption.
  • Gain insights into how businesses using HeyTaco use and want to use our service.

APPLY HERE

Enrollment Eligibility Processor โ€“ Hooksett, NH or Current Remote

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Responsible for preparing, processing and maintaining new member or group enrollments
  • May load new member or group data into the enrollment database and update the database with changes
  • May also respond to member eligibility or group questions and verify enrollment status
  • Work with various types of member correspondence
  • May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
  • May also be responsible for inventory control of member and group transactions

General Job Profile:

  • Moderate work experience within own function
  • Some work is completed without established procedures
  • Basic tasks are completed without review by others
  • Supervision / guidance is required for higher level tasks

Job Scope and Guidelines:

  • Applies knowledge / skills to activities that often vary from day to day
  • Demonstrates a moderate level of knowledge and skills in own function
  • Requires little assistance with standard and non – standard requests
  • Solves routine problems on own
  • Works with supervisor to solve more complex problems
  • Prioritizes and organizes own work to meet agreed upon deadlines
  • Works with others as part of a team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher) OR equivalent work experience
  • 1+ years of experience in an administrative role in an office environment
  • Computer skills, including working knowledge of Microsoft Office (ability to create, edit and save documents and spreadsheets in Microsoft Word and Microsoft Excel) and strong mouse and keyboarding skills
  • Available to work 40 hours per week within the operating hours of the site (schedule between 8am – 6pm). New hire must be able to work until 6pm. It may be necessary, given the business need, to work occasional overtime or weekends
  • Dedicated work area established that is separated from other living areas that provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Previous experience working with Microsoft PowerPoint (ability to create, edit and save presentations)

Soft Skills:

  • Analytical thinking to solve complex problems
  • Ability to learn new and complex computer system applications

APPLY HERE

Part-time Online Proctor (REMOTE)


Position Overview

Interested in meaningful part-time work? Due to growth, Examity is looking for permanent part-time online proctors to join our team (up to 30hrs per week). As an online proctor you will play a pivotal role in guaranteeing the integrity of online learning. This position is remote and paid training will be provided. Both day and evening shifts are available. Next training class commences on August 9, 2021.

Current shifts available:

Mon – Wed 11am-6pm EST*

Mon – Wed 4pm-11pm EST*

Thu – Sat 11am-6pm EST*

Thu – Sat 4pm-11pm EST*

Requirements

  • Must have & provide proof of reliable internet connection and own/have access to a personal computer.
  • Must have legal authorization to work in the United States.
  • Must be fluent in English and demonstrate excellent communication skills.
  • Customer Service/tutoring experience preferred, not required.
  • Basic trouble shooting skills with both Windows and Mac systems.
  • Basic knowledge of computer software, online applications, Word and Excel.
  • Must have access to a dedicated, quiet office area (enclosed room).
  • Must have strong multi-tasking skills as you will be required to monitor multiple exams.

Required hardware and internet bandwidth

  • Windows OS or Mac OS.
  • i5 processor or equivalent with minimum 8GB RAM (require proof of hardware).
  • Reliable High-Speed Internet with minimum 20Mbps download/10Mbps upload preferably a hard-wired connection (require proof of internet speeds).
  • High resolution 24inch Monitor (x2 preferred).

Apply Now »

Demographic Specialist – (Remote)

Job Details

Description

This position is responsible for maintaining ambulatory surgery center (ASC) medical and billing records to ensure coding and operations compliance.

ESSENTIAL RESPONSIBILITIES:

  • Review and maintain orders, invoices, and records to ensure accuracy.
  • Enter data electronically to process charges.
  • Maintain all patient records.
  • Abstract clinical information from a variety of medical records and assign appropriate ICD 9 CM and CPT codes to patient records according to established procedures.
  • Maintain strictest confidentiality and adheres to all HIPAA guidelines and regulations.
  • Manage proper submission of documents in a timely fashion.
  • Attend in-services, seminars, and webinars for additional education and performance improvement.

Regular and reliable attendance required.

Successful candidate will pass a background check and drug screen.Requirements

Education/Experience:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.

  • Minimum of 2 years’ experience in the field or in a related area required.
  • Experience with 10-key
  • Type a minimum 40 wpm with zero errors
  • Knowledge related to Microsoft Excel and Outlook Other

Qualifications:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

We are an equal opportunity employer.

We do not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources

Qualifications

Education

Preferred

High School or better.

APPLY HERE

Data Entry Specialist

Description

Position Summary:

Would you like to be a part of a growing company? Flagship’s programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. At Flagship, we understand good people can have less than great credit. We believe if our customers are committed to establishing their credit profile, they deserve the opportunity to receive an automobile loan.

We are looking for an experienced Data Entry Specialist to work on a temporary assignment and provide data entry support to the Credit Bureau Operations team. You will be completing a project consisting mostly of entering data into an Excel spreadsheet.

What do we value?

Integrity, Passion, Trust, Discipline, Respect, and Continuous Improvement â€“ just to name a few

About You:

  • Attention to detail
  • Good organizational skills.
  • Must be self-motivated and know when to seek
  • Must have the ability to work independently and as a team member.
  • Knowledge of Microsoft applications and data entry software.
  • Intermediate experience with Excel spreadsheets.
  • e-Oscar experience a plus.

 
What is a day in the life at Flagship as an Accounts Payable Specialist?

The Data Entry Specialist is responsible for completing data entry projects in accordance with company policies and standards. Training on company software will be provided.

What will you be responsible for in your position as a Data Entry Specialist?

  • Data entry of sensitive information in an online system called e-Oscar from an excel spreadsheet.
  • Maintaining confidentiality when working with personal identifying information
  • Other miscellaneous general office responsibilities may be needed

APPL Y HERE

Article Fact Checker: Byrdie

About Your Role:

As a Fact Checker for Byrdie, you will review content for accuracy, ensure that information is supported by reputable sources, and check that copy is free from spelling or grammatical errors. The rate for this position is $20/hour.

This is a remote position, but applicants must live within the United States and be available to commit a minimum of 20 hours per week (with a maximum commitment of 40 hours).

As a digital publisher that reaches millions per month, Dotdash has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.

About You:

  • At least two years of fact-checking experience in digital or print media
  • You have a strong background in beauty, wellness, and style editorial, with current industry knowledge.
  • You are an excellent and efficient researcher, possibly with journalism experience
  • Comfortable working in a content management system
  • Able to work quickly, independently, and accurately
  • Willing to be featured on the site, including bio and headshot

APPLY HERE

Health Information Specialist I

Overview

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

  • Full-Time: Monday-Friday 8:00 AM-4:30 PM
  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Assistance
  • Location: This is a remote role.
  • Required Experience: Customer Service, Data Entry, Medical Terminology. Preferred: Understanding of HIPAA requirements for releasing medical records.

Responsibilities

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company’s and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • Must meet productivity expectations as outlined at specific site.
  • May schedules pick-ups.
  • Other duties as assigned.

Qualifications

Required

  • High School Diploma or GED.
  • Must be 18 years of age or older.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.

Preferred

  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

APPLY HERE

Data Entry Specialist

Alphanumeric is hiring a Data Entry Specialist to work remotely for one of the largest pharmaceutical companies in the world.  Will be updating Medical Information content, handle sensitive and confidential information appropriately.  
This is a 2 month contract, but we always have additional projects available for the successful candidate.
100% work from home. 
Super hero data entry skills, data entry specialists able to search and find data quickly.  Should be able to sit for long periods. Job Requirements


Qualifications Understanding of Windows PC functionality, proficient with computer use (keyboard, mouse etc.).  Abiltiy to endure large volumes of data entry and information management.  Data entry experience, 2 years preferred.Utilize critical thinkingMust have the ability to pay attention to detail and strong organizations skills. #LI-SJ1#remote

APPLY HERE

Payroll Specialist

We’re looking for a smart, driven individual to join our Accounting team.  The group is responsible for maintaining the company’s accounting ledger, financial reporting, payroll processing and performing financial analyses throughout the company.  The ideal candidate will have strong interpersonal skills while working cross functionally between teams and technical skills to back up their recommendations.  

What you’ll do

  • In this role you will be reporting to the Payroll Manager.
  • Collaborate with the People Platform, Benefits, and Finance business units on all payroll matters with cross-functional impact such as, accurate benefit information, new hire processes, cash, bonus, process terminations, and other adhoc projects impacting payroll.
  • Process U.S. (multi-state) payroll and assist with processing Canadian and international payroll.
  • Assist with processing RSUs/NSOs.
  • Process garnishments and levies.
  • Assist Payroll Manager with SOX compliance procedures related to payroll. 
  • Support the month-end closing for all payroll related accounts. 
  • Assist with annual financial statement audit and be the primary contact for all payroll related audit testing.
  • Conduct year-end reporting for W-2’s, etc.
  • Answer employee questions regarding pay, benefits, etc.

What we look for

  • Minimum 3-5 years of payroll experience.
  • Associates degree or equivalent training and education beyond high school.
  • Strong math, analytical, research, problem-solving and critical thinking skills.
  • Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies.
  • Self-motivated, flexible, deadline-oriented and able to complete tasks with limited supervision.
  • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment.
  • Knowledge of NetSuite or UltiPro is a plus.

LocationWe’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.Please note that visa sponsorship is not available for this position.

APPLY HERE

Data Entry Operator

Job Description

Data Entry Operator

$13.50/HR

Great Benefits, Incentives & Bonus

PAID TRAINING!

Summary:

As an Image Review/Data Entry Operator, you will be entering data that is vital to our customer’s day to day operation. We will rely on your attention to detail, customer service experience,passion,and efficiency to process their needs. In this role, you will not only be there to help customers with their day to day account, but also provide them with efficient, accurate and exceptional customer service. 

What you get:

  • Full Time Temporary Employment (6 months contract)
  • Hourly rate of $13.50 starting on day one.
  • Paid Training
  • ABC Incentive Plan
    • Provides the opportunity to earn up to $20.00 an hour (contingent upon meeting all requirements) after training.
  • Career Growth Opportunities
  • Full Benefit Options (Upon conversion to Full Time-Permanent)
  • Great Work Environment
  • Retention bonus of up to $500 (Some rules apply)

What you will be doing:

  • Processing license plate information for New York EZPass program via mainframe or web-based applications.
  • Maintaining thorough knowledge of the company and client business rules, policies, and technology.
  • Communicate effectively in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • Quickly adapt to business rule changes when it happens.
  • Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have:

  • Strong work ethic.
  • The ability to key information such as vehicle license plate, state plate, etc. at the highest productivity and accuracy.
  • Data Entry experience in a fast-paced environment.
  • Can navigate multiple applications and research solutions with ease.
  • Are excited by innovative technology.
  • Are self-motivated and have strong will to grow within the company.
  • Can work in a structured environment for the duration of your allotted, full-time schedule typing high volume of transactions daily.
  • Can commit to 100% attendance for up to twelve weeks of paid training.

Requirements

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.
  • Must be able to successfully pass a criminal background check.
  • Must be able to successfully pass a Drug Test.
  • Must be able to pass a 30-35 wpm Typing Test.

APPLY HERE

Bookkeeper

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual assistant provider in the United States?

Look no further! You just found the career you never thought existed.

BELAY is a top-ranked virtual solutions company looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you?

Then join us!

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ’Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.

APPLY HERE

Construction and Renovation Transaction Coordinator | Remote

Who We Need:

The Transaction Coordinator will assume primary responsibility for all communication with borrowers, contractors, builders, inspectors, and municipalities following the origination process.  This team member will be responsible for collecting and validating all associated mortgage loan documents and the corresponding underwriting requirements, verification, analysis, and the corresponding data entry into the system of record for loan files. This includes requesting and reviewing all related documentation and updating the system of record continually to ensure the third party documents are complete.

What You Will Do:      

  • Represent the organization to internal and external customers, vendors, members of state and regional government entities and other organizations well by providing exceptional customer service and effective communication skills, both in writing and orally.
  • Ensure daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, fundings, and customer satisfaction ratings are met.
  • Work as a team with sales, transaction assistants, underwriting, closing, funding, and management to ensure assigned loans are being processed with timeliness, attention to detail, accuracy, and within compliance of corporate policies, agency, and all state and federal laws.
  • Responsible for finding solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans in addition to explaining underwriting conditions to borrowers and loan originators alike.
  • Address, resolve, and respond to any consumer concerns related to the processing of the loan and consumer experience as it relates to the underwriting approval and surrounding requirements, all while providing exceptional customer service.
  • Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, and demonstrating a commitment to professional ethics
  • Process documents in an accurate and timely manner to ensure proper audit procedures are followed.
  • Develop effective professional partnerships with all colleagues.
  • Assist Transaction Assistants with questions relating to third-party documentation requirements and general mortgage and processing concepts.

What You Need:      

  • High school diploma or GED.
  • Demonstrate responsibilities for multi-faceted direction and planning; must be a fast paced individual with ability to adapt well to change.
  • Excellent verbal and written communication skills.
  • Excellent analytical and organizational skills with attention to detail 
  • Ability to take direction and comprehend training.
  • Ability to work closely within a team structure.
  • Exceptional computer skills, and working knowledge of Microsoft Suite, specifically Word and Excel.
  • Familiarity with mortgage process and mortgage documents.
  • Working knowledge of mortgage-related software, ability to quickly learn and comprehend proprietary software Octane.
  • Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines.
  • Exceptional customer service and effective communication.
  • Multi-state processing experience a plus.
  • Possible State license required for processing loans in certain state(s).
  • Constant phone interaction required.
  • Extended and weekend work hours may be required. 

What We Offer:

  • Strength, Stability, and Vision.
  • Great compensation package.
  • Opportunity for career growth.
  • A commitment to be a relevant market leader – we are aiming for the top!
  • Octane, our engineered proprietary technology that is transforming the mortgage industry.
  • An empowered culture where your ideas are important and your voice matters.
  • Full Benefits, beginning the first day of the month following your start date, including – Medical, Dental, Vision, Life, Disability Insurance, and much more.
  • Generous paid time off package that also includes all major holidays.
  • 401K w/ 50% match – Beginning the 1st of the month following 30 days of employment.

APPLY HERE

Paid Social Specialist

Role and Responsibilities

  • Build, optimize, and manage paid social campaigns for a Fortune 500 company.
  • Translate broad media plans and business objectives into tactical, innovative paid social campaigns
  • Create strong, clear reports that demonstrate results
  • Maintain daily interaction to update coworkers on project progress
  • Create professional deliverables for internal teams that meet the Bounteous quality standard
  • Study for and pass social marketing platform certifications to develop foundational knowledge
  • Learn independently and from team members with more experience
  • Consistently meet department and client deadlines
  • Remain current in a quickly evolving industry
  • Carefully track and record billable time

Preferred Qualifications

  • 2-3 years experience working in, but not limited to, Facebook Ads, Twitter Ads, LinkedIn Ads
  • Familiarity with the Digital Media landscape, including but not limited to: Paid Search, Paid Social, Reporting and Analytics tools
  • Agency and/or consulting experience (preferred)
  • Experience collaborating with both internal and external resources to develop strategies that meet department goals within budget and established timelines
  • Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
  • Ability to perform business analysis and project management tasks
  • Experience in Google Sheets or Excel

#BI-Remote#LI-Remote
If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

APPLY HERE

Paid Social Media Specialist

In this role, you will:

  • Manage paid social activity in coordination with the Channels marketing team.
  • Own paid campaign monitoring, pacing, optimization, tracking, and reporting.
  • Assist with budget tracking and process invoices/POs on a monthly basis.
  • Contribute data and insights to regular reporting, such as weekly channel reports and content campaign wrap-ups.
  • Maintain media budgets and overall budget summaries for assigned campaigns.
  • Clearly communicate campaign changes and performance to the channels team and other strategic partners.
  • Support pre, during, and post-digital campaign flights, including managing social strategy, content execution, and analysis.
  • Stay up-to-date on social trends and emerging platforms. 

Requirements:

  • 3 to 5+ years of experience in consumer social media marketing managing highly visible, high-volume channels. 
  • Deep working knowledge of social best practices and proven experience executing paid campaigns across LinkedIn, Twitter, Facebook, Instagram, and TikTok.
  • Strong verbal and written communication, editorial judgment, and attention to detail.
  • Proven problem analysis and problem-solving skills.
  • Ability to build and foster strong relationships with internal stakeholders and external partners.

Travel

Is not anticipated for this role.

Work Environment:

RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company. 

This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.

Support Specialist

Description

We’re looking for a Support Specialist to join our Member Experience Team. In this role, you will field emails from prospective and current members. You will help troubleshoot technical problems, guide individuals through their online experience, and help prospective members understand what Tempest offers. Ideal candidates are strong in both technical skill and emotional intelligence. We are seeking individuals who are interested in helping to build an empowered, consent-driven sales process. We are excited to meet people of all backgrounds to help us put people at the center of their recovery. This position is remote friendly!

Requirements

The Support Specialist will:

  • Report to the Senior Support Specialist
  • Use our CRM to manage our member support inbox
  • Provide exceptional customer service
  • Represent the company with professionalism and empathy

About You

  • 1+ years experience in a Support role
  • Highly empathetic
  • Solid writing skills

Benefits

  • 18 days PTO
  • 12 holidays including Juneteenth and “Fall-Food-Weekend (our inclusive version of Thanksgiving)
  • Medical, Dental, and Vision insurance for employees, dependents, and spouses
  • Free access to One Medical through Justworks
  • Healthcare and Dependent care FSAs
  • $75 monthly wellness stipend
  • $500 annual learning & development budget
  • Equity
  • 401k
  • No meeting Fridays
  • A code of conduct with reporting structure

The salary range for this role is $42,000 – $47,000

APPLY HERE

Senior Community Associate

Job Summary: This role will serve as an ambassador to our community, working closely with game studios and property stakeholders, and using various tools to create communication and feedback pathways both to and from our players and fans. The role will coordinate cross-departmentally (Marketing, Public Relations, Product Development, Ecommerce, and Customer Service) to support organizational and promotional goals, providing thought leadership and a strategic point of view to ensure community engagement and social media initiatives are integrated into the company’s broad marketing strategy. Being the product expert, the Sr. Community Associate will understand the desires and concerns of our community, predicting and reacting appropriately to trends as they appear within our community.
Hours:8 am to 5 pm PST
Salary:To be discussed at interview phase

What You’ll Do:

  • Manage and grow Company’s official forum presence, including the creation and implementation of engagement opportunities and the daily interaction and guidance for forum moderation teams
  • Create and execute on a social media marketing and live operations editorial calendar, seeking approval where appropriate and determining opportunities for engagement and delight within our audience
  • Track, gauge and report on fan sentiment and reaction within owned and organic communities, anticipating trending concerns and communicating effective feedback to the development teams
  • Be the product expert, working in close collaboration with development teams to understand mechanics, features and live operations calendar
  • Maintain an analytics-driven mindset, with the goal of adjusting and pivoting content strategies to best suit the target audiences
  • Collaborate with both Public Relations and Customer Service teams on tracking player issues to determine scale and escalation priority
  • Know and understand the lifecycle of a product and maintaining the appropriate tone and content for that stage of the product
  • Assist in the creation of what a healthy community landscape looks like for the business

What We Are Looking For:

  • 2 years of proven experience with brand communications, community management, forum moderation, gaming ecosystems, and social marketing for video games and/or mobile games
  • In-depth knowledge and understanding of social media platforms (Twitter, Reddit, YouTube, Instagram, Tumblr, Snapchat, Facebook, etc.) and how they can be leveraged to achieve business goals
  • Understand the “always on” nature of social media and community management with a willingness to work off-hours as needed to ensure best practice, channel security, brand safety and timeliness of messaging
  • Proven expertise in developing compelling social media campaigns and effective content strategies to drive community enthusiasm and engagement
  • Experience creating, implementing, measuring, and reporting on campaign and content performance
  • Expert on how to strategically recommend the best mix of marketing channels for a campaign to efficiently target high value demographics
  • Understanding of livestreaming best practices, including live moderation and recognition of trending topics and content
  • Avid player and fan, with knowledgeable and deep expertise in the franchise is a huge plus
  • Knowledge of and experience with the online communities is a plus
  • Experience working within strict brand and/or legal guidelines is a plus
  • Experience working within a highly regulated industry is a plus
  • Experience in planning and executing on a product launch is a plus
  • Bachelor’s Degree in Marketing, Communications, Public Relations, or related field preferred

What to Expect:

  • We offer a professional, fun, and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. International or domestic travel may occur, anywhere from 10-20% of the time.
  • This is an international gaming company, a subsidiary of a company based in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Trading Card Game, the animated TV series, home entertainment, and the official website. The company was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE

Data Entry Clerk (Remote)

Regular Full-TimeBingham Farms, MI, USChicago, IL, USChicago, IL, USDetroit, MI, US6 days agoRequisition ID: 1546APPLYTO DATA ENTRY CLERK (REMOTE)

Join U.S. Legal Support!  Where our people are everything.
 
 U.S. Legal Support is a pure, people-to-people service business. The entire secret to our phenomenal growth is our people – both our employees, and the reporters we work with. We work to take great care of both.

At U.S. Legal Support, every single employee, from data entry to our CEO, is part of a team. Everybody is given an opportunity to play an important role.

Data Entry Clerk:

The general duties as a Data Entry Clerk for U.S. Legal Support include responsibilities such as being a fast typist with a keen eye for detail and computer savvy. A Data Entry Clerk is part of our Court Reporting Operations department and will report to a Data Entry Team Lead/Manager.

Essential Job Functions:

  • Review and enter new job requests into the database
  • Execute all requests/new settings within the established timeline
  • Responsible for dispatching all incoming scheduling emails
  • Responsible for Portal/Hopper Requests
  • Review requests for missing information and follow up with the client to obtain information
  • Identify any data deficiencies or errors and correct
  • Research and obtain further information for incomplete requests
  • Respond to queries for information and access relevant files

Requirements:

  • Administrative and customer service oriented
  • Excellent written and verbal communication skills
  • Must be organized and have great multi-tasking capability
  • Strong work ethic and desire to succeed

APPLY HERE

Records Management Associate

Summary of the Position:

The Records Management Associate is responsible for supporting document management activities and the archival of clinical trial records for a project in the electronic Trial Master File (TMF).

Essential Functions:

  • Process study documents in accordance with client and study requirements as per study-specific processes, FHI Clinical’s SOPs/ADs and regulations, where applicable.
  • Complete activities related to document receipt and processing which may include but is not limited to:  document receipt and review, scanning and indexing, quality control, copying, filing, forwarding or return to client/study teams and archiving.
  • Maintain study trackers related to the TMF.
  • Liaise with study teams and other Document Management staff to fulfill job responsibilities and activities.
  • Provide information necessary to complete client and/or departmental status reports as requested by the management of the Document Management department.
  • Complete departmental projects as assigned in accordance with specified timelines, FHI Clinical’s SOPs/ADs and regulations.
  • Confirm all documentation meets ALCOA+ standards and FHI Clinical TMF criteria.
  • Inform the Manager of training issues, project activities, quality issues and timelines as directed.
  • Provide copies of study documents to FHI Clinical personnel as requested.
  • All other duties as assigned.

Knowledge, Skills and Abilities:

  • Must data entry experience. ExperiencceExperience with TMF (Trial Master File) and strong knowledge of Clinical Studies documents are preferred.
  • Strong computer skills (MS Office), SharePoint, and Acrobat.
  • Ability to successfully liaise with study project teams, staff, clients and management, as necessary.
  • Ability to remain focused with regards to details.
  • Strong organization and planning skills.
  • Ability to work effectively under pressure of deadlines.
  • Outstanding client service skills.
  • Good oral and written communication skills and interpersonal skills.
  • Must be able to read, write and speak fluent English

Position Requirements:

  • Education: High School Diploma required
  • Preferred Job-Related Experience: 1-2 years of experience in an office environment and/or 6 months to 1 year of document management experience. Experience with managing clinical study documents using FDA, ICH, GCP guidelines and best practices pertaining to clinical trial document management and archiving. Prior experience working in a cross-matrix environment. Experience with clinical study electronic databases.
  • Additional Eligibility Qualifications: Technology to be used: Personal Computer, e-mail, telephone, printer, calculator, copier, cell phones, and other handheld devices. Strong computer skills (MS Office), SharePoint, Acrobat and ability to work in FHI Clinical databases. Ability to format and publish large documents and create and maintain tracking systems and spreadsheets. Ability to coordinate review and finalization of documents with multiple stakeholders

Physical Expectations:

  • Typical office environment.
  • Ability to sit and stand for extended periods of time. 
  • Ability to lift 5-10 lbs

Travel Requirements:

  • The expected travel time is less than 10 % for this position.

APPLY HERE

Contact Center Reporting Analyst

The Team

Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Role

The Contact Center Analyst position ensures that the contact center receives the reporting support and information by developing and automating production reports, generating ad-hoc reports on demand, troubleshooting systems issues, conducting analysis of reports to identify trends and root causes.  In this role, the Contact Center Analyst is able to analyze large amounts of data (from various systems), draw conclusions and make recommendations to leadership to drive results. The Contact Center Analyst is extremely proficient with all Microsoft Office applications and is very comfortable with technology.


Essential Job Duties & Responsibilities

  • Create Contact Center Executive level daily/monthly/quarterly reporting and provide insights needed to meet strategic ministry goals and objectives
  • Compose and complete daily, weekly, monthly reporting on internal business practices
  • Extract reports from CC systems and house reports on shared drive in a timely manner within various formats
  • Develop and create call center reporting as directed by the contact center management
  • Uses data and reports, review, analyze and improve call center processes by reducing unnecessary, manual or repetitive steps creating improved efficiencies in resources
  • Presents findings to leadership in executive summaries, both formal & informal with ability to rely reporting results effectively in both technical and non-technical language
  • Develop and maintain various methods and templates for extracting and reporting data from multiple platforms
  • Enhance and automate existing reports by finding streamlined workflows to complete workload
  • Engage with other WFM and Contact Center roles to provide education, training, and succession planning, to ensure role is not isolated to a single point of failure
  • Contribute to the exercise and expression of the Ministry’s Christian beliefs
  • All other duties as assigned

Essential Skills & Abilities

  • Strong analytic skills, with understanding of how to interpret data/analysis
  • Advanced Microsoft Office skills, particularly Excel (i.e. pivot tables) and PowerPoint
  • Ability to effectively structure and communicate complex problems and ideas into meaningful business insights
  • Strong understanding of Workforce Management tools (i.e. Verint, Teleopti) and Contact Center metrics
  • Advanced understanding of ACD and Workforce Management reporting principles
  • Ability to communicate and partner with other departments in order to identify and assist in the development of enhanced processes and procedures.
  • Excellent organizational and time management skills with the ability to handle multiple projects under pressure with minimal supervision
  • Excellent written and verbal communication skills
  • Experience with data visualization and presenting analytical findings to the business
  • Resourceful, self-managed, detail-oriented and quick thinking
  • Excellent project management skills
  • Proven ability to maintain highest level of confidentiality, discretion, and integrity
  • Strong knowledge of SaaS, networking, internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Contact Center best practices

Core Competencies/Demonstrable Behaviors

  • Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
  • Business insight—Applying knowledge of business and the marketplace to advance the organization’s goals
  • Interpersonal Savvy – relates openly and comfortably with a diverse group of people. Must be able to communicate effectively and build engagement across all audiences
  • Nimble learning—Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Cultivates innovation—Creating new and better ways for the organization to be successful
  • Optimizes work processes—Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Education and/or Experience

  • Associates degree with 3-5 years’ of previous contact center experience required OR equivalent education and experience required.
  • Bachelor’s degree preferred.
  • 2 years’ of analyst experience with customer support operations preferred.

Incentives & Benefits

We work hard to serve our members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

Employees are eligible to receive annual incentive pay based on individual and organizational performance.

Some of our benefits include, but are not limited to:

  • Generous paid time off (PTO), paid holidays, and paid volunteer days
  • 401(k)
  • Healthcare
  • Dental/Vision plans
  • Life & Disability plans
  • Accident, Critical Illness, & Hospital plans
  • Professional development
  • Weekly chapel service and prayer times
  • Onsite & Virtual fitness classes
  • Employee Wellness Rewards & Programs
  • Employee Assistance Programs

States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.

APPLY HERE

Marketing Specialist

The Team

Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Role

The Marketing Specialist will be an individual who is passionate about producing high-quality digital marketing content to support marketing campaigns, program influencers and channel partners by engaging audiences through story telling. This individual will have significant experience in capturing the vision of a content strategy session and transferring that strategy into high quality digital marketing content in coordination with the graphics and video production teams, as well as contractors. The Marketing Specialist will monitor content performance and report on key KPI’s in both written and verbal presentation format. This position will be a fast pace, high output position that will be responsible for the full spectrum of content creation, from ideation to production. 


Essential Job Duties & Responsibilities

  • Research and understand current competitor messaging.
  • Master Medi-Share program value props and understand how story telling can help prospective audiences understand the value of the program.
  • Ideate and oversee development of ads, ad copy and collateral to inspire prospect education and action.
  • Develop high quality content strategies and user journeys to drive audience engagement.
  • Work with high-level influencers and channel partners to produce high-quality, high-volume content for their use.
  • Continually test messaging via KPI monitoring and adapt a continual improvement process to drive results.
  • Work with MarTech team to provide insight and content recommendations for SEO performance on a monthly basis.
  • Work with internal employees and contractors to create marketing programs (e.g. sales documentation, product videos, website copy, blog posts, etc.) that articulate the differentiators of our products.
  • Overseeing landing page/website ideation, creation, analysis and testing.
  • Provide reporting on performance and recommendations for improvement.
  • Understand key personas and help develop the prospect journey for each segment
  • Understand and support the sales channel(s) leaders as it relates to product positioning, messaging and general cross-functional marketing support
  • Contribute to the exercise and expression of the Ministry’s Christian beliefs
  • All other duties as assigned

Essential Skills & Abilities

  • Proven track record of successful content marketing campaigns
  • Experience working with Influencers and Channel Partners
  • Significant content creation experience
  • Excellent ability to turn strategy into compelling story telling content
  • Ability to collaborate and work in highly cross-functional settings
  • Ability to self-start and work with/without direction to produce key initiatives
  • Ability to effectively manage time and deliver high-demand initiatives in a timely and professional manner
  • Demonstrated knowledge of social media, email, display, OTT, and direct response advertising
  • Passion for marketing and staying up-to-date on new developments in digital advertising
  • Knowledge of health care industry a plus
  • Excellent oral and written communication skills
  • Ability to produce reports and presentations to demonstrate achieved results
  • Exceptional attention to detail

States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.

APPLY HERE

Remote Full Time Data Entry Representative

Summary/Objective

The Data Entry Representative performs all tasks required for data entry processing under the direction of Centralized Services Supervisor.

Essential Functions

  1. Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.
  2. Reviews and verifies data entered into database to ensure accuracy.
  3. Processes all faxes in a timely and efficient manner.
  4. Confirms that medical scripts and referral documentation have the correct procedures listed.
  5. Effectively communicates with Center employees if additional information is needed to process request.
  6. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  1. Communication Proficiency.
  2. Technical Capacity.
  3. Organizational Skills.
  4. Time Management.
  5. Thoroughness.

Supervisory Responsibility

This position has no supervision responsibilities.  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

  • One plus year of experience in customer service/data entry – healthcare preferred
  • Proficient speed and accuracy with data entry – 9,000+ KSPH
  • Detail oriented, self-motivated, a problem solver and a team player
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Ability to excel in a very fast-pace team environment
  • Ability to continuously “exceed” company and customer expectation
  • Strong communication skills & professional demeanor

Education/Certifications:

  • Minimum of High School diploma or equivalent (GED) – continuing education preferred

Additional Eligibility Qualifications

None required for this position.

Compliance

Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.

 Position Pay Range $13.55 – $16.30

Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.

 Health Benefits: Medical/Dental/Vision/Life Insurance

  • Company Matched 401k Plan
  • Employee Stock Ownership Plan
  • Paid Time Off + Paid Holidays
  • Employee Assistance Program

APPLY HERE

Dictation Transcription – Financial, Corporate and Legal – FJ062921

OPPORTUNITY As agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing transcription and editing services to various industries to include criminal justice, law enforcement, legal, corporate finance, and insurance. As a contract transcriptionist/editor you will listen to audio recordings, strictly adhering to style guides, to independently produce accurate transcripts. Each day you will encounter new and diverse content and have opportunities to apply and expand your general knowledge.   We are looking to contract with individuals who have experience with single-speaker audio transcription/editing. Formats for our dictations include meeting notes, memos, letters, and client-specific formatting. As an independent contractor for VIQ Solutions, you will set your own schedule, determine how much you work and when and where you perform the work.  As a contract transcriptionist/editor you will receive guidance from our supportive, in-office team whenever you need it.   Work on your own schedule, as many hours as you want.  Grow your business at your own pace.  Have open access to work 24/7.  Save on daycare, gas, and other expenses you may have when working outside the home.     
POSITION REQUIREMENTSEssential Selection Criteria: A minimum of one year of general transcription experience is required. Legal, insurance, and financial experience is preferred, but not required Strong knowledge of medical terminology is preferred, but not required. Excellent listening skills Outstanding literacy skills, including comprehension, spelling, and grammar Able to consistently follow formatting and/or style guidelines Reliable and punctual Able to maintain accuracy while providing a quick turnaround time (as required by the project) Able to pass a background check Must be a US citizen. Currently, this opportunity is not available to Massachusetts or California residents.    
Technology is at the heart of our company. To utilize our global, cutting-edge transcription technology, you will need: High-speed internet  PC or laptop with a minimum of 8 GB RAM  Noise-canceling quality headphones are recommended  Windows 10 (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK)  Antivirus program with daily virus definition updates (Except Webroot antivirus)   Infinity Foot Pedal     Rates are paid per line. Payments are made twice monthly via direct deposit.   
FULL-TIME/PART-TIMEIndependent Contractor  
TAGSDictation, Transcription, Proofreading, Legal Transcription, Insurance Transcription, Financial Transcription  
POSITIONDictation Transcription – Financial, Corporate and Legal  
EXEMPT/NON-EXEMPTExempt  

APPLY HERE

Fraud Investigator

JOB DESCRIPTION

Summary
 

The Fraud Investigator will be responsible for reviewing and responding to suspected fraudulent requests, queues, and transaction records to identify potentially fraudulent transactions or accounts. This position will research and identify problems and issues using Green Dot’s internal tools and following internal and external procedures.

Responsibilities

  • Conducts investigations of suspicious loss or account activity related to fraud schemes. The investigations may include highly confidential data, and interviewing suspects and fact witnesses.
  • Performs data pulls related to criminal, compliance, and operational investigations.
  • Presents findings and recommendations from fraud investigations and data mining activities to Sr. Leadership, Key Customers, and members of Law Enforcement. 
  • Develops, pilots, and implements fraud reduction/red flag rules within the Green Dot production environment.
  • Produces all relevant materials for weekly and monthly reporting and performs ad-hoc analysis.
  • Assists with database administration activities.
  • Supports in managing escalated complaints from our regulating entities
  • Utilizes custom and standard software programs and applications as well as manual review to analyze transactional and customer record for fraud.
  • Attends daily and/or weekly meetings related to designated business unit(s)/portfolio(s).
  • Provides fraud loss trending analysis and summary of losses to leadership so that they can determine fraud rules.
  • Reviews potential OFAC lists and potentially suspicious documents for possible ID theft
  • Performs other duties as needed.
     

Requirements

  • 4+ years of related fraud experience in banking and/or fintech industry
  • High School Degree required; Bachelor’s Degree preferred
  • Proficient understanding of Fraud scenarios and schemes
  • High professional integrity, and ability to manage confidential and proprietary data
  • Requires judgment and initiative to resolve difficult issues with minimal to no supervision
  • Extreme attention to detail
  • Ability to plan and prioritize workload/requests, and accomplish team and individual goals
  • Ability to take initiative and execute tasks under minimal supervision. 
  • Strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive Leadership.
  • Must possess strong problem-solving and analytical skills to understand transactions and accounts.
  • Ability to compile data and present to assigned business unit(s)/portfolio(s) and management
  • Proficient in Excel, Access, and SQL; and willingness to further enhance skills

APPLY HERE

DATA ENTRY (REMOTE)

JOB DESCRIPTION

The analyst ensures all linear and VOD programming is created, coded, processed and submitted as per Nielsens policy guidelines. Before new program airing, analyst proactively communicates with network dayparts any coding options available for networks. Research operations works as a team across networks. Occasionally, analysts will also provide coverage for other team members. They are responsible for Nielsen Content Link (NCL)/myEVNTs for Linear and VOD: Code and process content by the required deadlines to insure proper ratings credit for networks. They will monitor the measurement Improvement: Work with teams to improve instrumentation and measurement. They will nee to be the connection between research operations, broadcast operations, and programming/scheduling day parts regarding our obligations with Nielsen. They will collaborate with team members to improve operations and downstream measurement. This individual will serve as the subject matter expert regarding company Nielsen guidelines obligations. They will need to adhere to deadlines: Ensure all Nielsen deadlines are accurate and met. This person will have the ability to adjust work schedule as business needs arise often very early in the morning.

MINIMUM REQUIREMENTS

Bachelors or Equivalent Experience

Must be fluent in Spanish (reading and writing) to support our Spanish-language network.

Curiosity and open to learning about analytics platforms, including Nielsen NPower, data exploration, and data visualization tools like Tableau and NNTV.

Excellence in communicating technical results to non-technical audiences.

Excellent judgement in selecting methods and/or techniques to resolve issues and challenges

Strong project management and organizational skills

Strong interpersonal and relationship management skills

Strong attention to detail

APPLY HERE

FULLY REMOTE – DATA ENTRY ANALYST

JOB DESCRIPTION

Clint in Lenexa, KS is looking for a Data Entry Analyst to join their team for a 2-3 week project with possible extensions. This person will gather data from different contracts and analyzing the billing, invoicing, and similar data in the contracts. This person can sit fully remote but needs to be available for the entire contract.

MINIMUM REQUIREMENTS

-Professional data entry experience – gathering data from contracts or websites not directly from people themselves

-Proven reliability

-Good communication skills, both written and verbal

DESIRED SKILLS

Previous Insight Global Contractor

APPLY HERE

Medical and Dental Billing Specialist (Remote)

Position Overview

The Medical and Dental Billing Specialist supports the mission of OCHIN by providing high quality billing services to one of more OCHIN Billing Services (OBS) member clinics. The Billing Specialist will primarily focus on payor follow-up and denial management, recognize potential high-risk accounts, and develop techniques to improve collections and streamline processes.
The OBS team member will discuss difficult or unique collection problems with the Billing Supervisor, resolve issues, apply new information to future collection issues, and make suggestions to enhance our efficiency and effectiveness through process improvement with the assistance of their immediate supervisor.
This position will enhance the billing department’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Essential Duties

Medical Billing

  • Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health
  • Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
  • Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
  • Post patient payments, electronic remits, and paper explanation of benefits (EOBs).
  • Correct claim and charge errors
  • Thoroughly research and resolve credit balances
  • Answer phone calls from patients and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service
  • Perform other specific projects related to billing, data entry, and computer operations as required

Account Maintenance

  • Perform registration updates in Epic
  • Maintain complete and accurate billing and accounts receivable records
  • Send correspondence to member clinic/Client in accordance with their policies and procedures

Additional Responsibilities

  • Establish and maintain positive working relationships with patients, payers, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with HIPAA regulations
  • Continuously improve understanding of collection processes and strategies by working with colleagues within OBS and OCHIN Collaborative. Other duties as assigned

Qualifications

  • 1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired
  • Minimum of a high school diploma or GED is required. Some higher education is preferred
  • Previous FQHC/RHC experience preferred
  • Knowledge of Medical Terminology is preferred in this role
  • Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge
  • Desired Certifications include:
    • Medical coding from AAPC (CPC Certificate)
    • AHIMA (CCS Certificate)
    • Current certification from ADCA (CDC certificate)
    • HFMA (CRCR certificate)
  • Experience using EPIC practice management system, strongly preferred
  • Bilingual Preferred (English/Spanish)

Work Location and Travel Requirements

  • This position is 100% remote.  Work from home requirements are:
    • Ability to work independently and efficiently from a home office environment
    • High Speed Internet Service
    • It is a requirement that employees work in a distraction free workplace
    • Travel may be required based on business requirements for OCHIN

APPLY HERE

Seasonal Order Management Representative

Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way. 
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.
Job Overview: This role entails processing merchandise orders with few to no errors and providing friendly and professional order-related customer success support around the Labor Day holiday weekend.
The Seasonal Order Management Contractor will report to the Order Management Supervisor and Merchandise Operations Manager.
Length of Contract: Monday, August 23, 2021 – Wednesday, September 8, 2021

Responsibilities and Duties

  • Merchandise order processing, including:
  • Calculating final charge
  • Purchasing inventory from retailers and manufacturers
  • Sending purchase orders
  • Sending final confirmation and receipt to customer
  • Contacting customers regarding approvals needed on their orders
  • Document order details in order tracking system
  • Contributing to keeping the order processing turnaround time to 24 hours or less
  • Customer support:
  • Answering questions regarding orders
  • Reassigning Zendesk tickets to the appropriate queues
  • Maintaining a 24-hour turnaround time for assigned Zendesk tickets
  • Data Entry as assigned

Qualifications & Requirements

  • Customer service skills are required, ideally in retail.
  • Zendesk and Slack experience are preferred.
  • You must have your own computer and a stable internet connection.
  • The ideal candidate is proficient in Google Suite, detail oriented, and has prior experience in purchasing and data entry.

APPLY HERE

Category Moderator

Job Description

The Category Moderator Associate at JustAnswer focus will be on ensuring the smooth functioning of the site by resolving invalid questions and escalating various Expert and Customer issues. 

Ensuring that all questions from the customers are reaching right Experts. A successful Associate will be passionate about learning the fulfillment side of JustAnswer’s Business and helping the team hit our goals of getting

every question answered with a quality response. The ideal candidate should enjoy efficiency & problem           solving, take pride in working quickly and accurately, & be able to work both independently & collaboratively.

Responsibilities:

  • Manage open question inventory including closing duplicate questions, re categorizing and updating questions ad needed.
  • Escalate Customer and Expert concerns and policy violations through established reporting processes to appropriate support services
  • Assist CS in reaching out to Experts on behalf of customer needing assistance
  • Handle sensitive personal data with the utmost integrity Special projects as needed to assist in improving Expert quality and Expert acquisition

Requirements:

  • 4+ years’ experience providing operations assistance, customer service, administrative supportor similar function in an online environment
  • Strong communications skills, with fluency in written and spoken English
  • Excellent attention to detail
  • Ability to master and adapt to quickly changing, complex processes
  • Strong critical thinking and problem-solving ability
  • Dependable, flexible, and team-oriented
  • Experience with a customer support ticketing system (Example: Kayako, Zendesk, etc.) is a plus
  • Experience or working knowledge in any of our categories (legal, tax, cars, etc.) is a plus

Work Location: Remote

Timings: 9 hours login every day, 5 days a week

APPLY HERE

Data Entry Assistant (Remote)

From the personal rapport with our clients, to the bonds we create within our teams, at Ormond Wells, everyone is like family.

If you are looking for an opportunity to take your career to the next level and get the chance to work on a wide array of businesses and clients, then this is the opportunity for you!

Responsibilities include:

The ideal candidate will have experience in problem solving, be responsive to changes in the business and enjoys creating processes and structure. This person will be highly organized, detail-oriented, and great at prioritizing what needs to get done now, while managing long term strategic initiatives. This role is ideal for someone that wants to learn and grow by working in a team environment.

  • Strong Excel skills, confident with numbers
  • Data Entry
  • Attention to detail and high level of accuracy
  • Strong data analysis skills
  • Strong problem-solving skills
  • Understanding of KPIs
  • Excellent verbal and written communication skills, with the ability to convey complex ideas
  • Strong interpersonal skills to work with multiple stakeholders and levels
  • Experience collaborating with cross-functional teams

Experience & Key Competencies

•   High School degree required with one year of relevant professional experience

•   Willingness to learn new skills and succeed in a new career

•   Excellent verbal and written communication skills.

•   Proficiency with MS Office applications, especially Word and Excel.

•   Team collaborator

•   The ability to adapt quickly to a fast-paced environment, self-starter, and quick learner

•   Excellent written and oral communication skills

Your Benefits

  • 401(k) with company match
  • Medical, Dental, Vision Benefits
  • Voluntary benefits and critical Illness
  • Company sponsored life and disability benefits
  • Commuter benefit program
  • Employee Discount Program
  • 21 paid days off (pro-rated based on first year of employment) plus your birthday off
  • Flexible Fridays

APPLY HERE

Claims Business Analyst (Remote Work)

At American Family Insurance Claims Services, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.


American Family Insurance Claims Services is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID: 

R23193 Claims Business Analyst (Remote Work) (Open)

Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$76,900Compensation Maximum:$123,200

Summary:

Job Family Summary

Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.


Job Description:

Job Level Summary

  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Leads others to solve complex problems.
  • Works independently, with guidance in only the most complex situations.
  • May lead functional data/analytics teams or projects.

Primary Accountabilities

  • Works with business partners in the development and delivery of key performance analysis and reporting.
  • Builds and maintains various reporting dashboards to report business results.
  • Ensures analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.
  • Creates, executes and maintains forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
  • Communicates findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
  • Evaluates, designs, tests and maintains data/analytics systems and make recommendations for new tools and system enhancements.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
  • Demonstrated experience utilizing software tools to query and report data.
  • Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
  • Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision- making and financial performance.
  • Demonstrated experience developing complex data sets for wide-spread use.

Travel Requirements

  • This position requires travel up to 10% of the time.

Additional Job Information:

Preferred candidates will have a strong claims analytics background, solid accounting/financial knowledge, and a strong data analytics. Report building and visualization background with most preferably Google Cloud Platform/Data Studio or Tableau.

Being comfortable querying data from a data warehouse/data lake. We use Google BigQuery, but experience with that specific warehouse is not critical.

  • Offer to selected candidate will be made contingent on the results of applicable background checks.
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
  • Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
  • We are open to hiring candidates to work remotely (anywhere in the USA).

APPLY HERE

Remote Specimen Processor I (Temporary Part-Time)

Our headquarters located in Horsham, PA currently has multiple openings for  Specimen Processors in our Specimen Processing department.  In addition to regular, full-time Specimen Processors—please see our website for details and application!—we are also seeking two temporary, part-time, Remote Specimen Processors

If you are a detail-oriented individual that can thrive in a fast-paced environment where you interact with all areas of our state-of-the-art laboratory, please read the details below.

Summary

This position involves pre-analytical functions of samples for drugs and other potentially toxic compounds in biological specimens. The individual in this position is responsible for administrative review, portions of reporting of test results, and continuous quality improvements.

Schedule: 

Monday-Friday, 25 hours/week

Projected duration of position: Approximately 4 months

Education and Experience Requirements

  • High School Diploma
  • MS Office and typing/data entry skills with a high level of accuracy

Major Job Duties and Responsibilities

  • Independently performs administrative reviews of client requisitions and sample accessions, including manual clinical orders, electronic clinical orders, manual forensic orders and electronic forensic orders 
  • Monitors backlog reports
  • Maintains chain of custody documentation
  • Participates in departmental meetings
  • Maintains r egular and reliable attendance
  • Other duties as assigned

Physical Demands:

  • Able to work a flexible schedule to meet department needs
  • Availability for periodic on-site training
  • Ability to hear
  • Vision (with correction) including color, distance, peripheral vision, depth perception, and the ability to adjust focus
  • Standing, reaching with hands and arms, and using hands and fingers to manipulate computer keyboard, office equipment, objects or tools
  • Sitting, sometimes for extended periods of time
  • Ability to travel as needed for court testimony and/or training.
  • Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls

APPLY HERE

Data Entry Associate

Overview

Are you techsavvydetailoriented and looking for a FULLY REMOTE position? If so, read on!

This position is fully remote with a schedule of Monday – Friday 9am – 6pm Pacific Time. Candidates can be located ANYWHERE IN THE US, as long as they are able to work the PST hours.

The Data Entry Associate is responsible to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Gathers, organizes and prepares source documents for data entry into the appropriate system database.
  • Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters both alphabetic and numeric data from source documents into the proper system database.
  • Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
  • Follows data program security practices and procedures at all times.
  • Routinely secures information by completing database backup daily.
  • Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
  • Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
  • Perform other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE 

  • High school diploma or equivalent required
  • A minimum of 6 months related experience; or equivalent combination of training and experience
  • Experience in a medical office preferred but not required
  • MUST be tech-savvy and be detail-oriented

QUALIFICATIONS 

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
  • Must be a qualified typist with a minimum of 40 W.P.M.
  • Demonstrates accuracy and thoroughness
  • Looks for ways to improve and promote quality and monitors own work to ensure quality is met
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
  • Must be able to maintain confidentiality
  • Must be able to demonstrate and promote a positive team -oriented environment

APPLY HERE

Remote Data Entry Technician

Position Summary

The primary purpose of the Data Entry Technician is the computer data entry of prescription orders and other patient information in an efficient, productive and accurate manner. 

Hours: 

  • Monday- Friday 12: 00 PM (Noon) -8:30 PM 
  • Alternating Weekends

Responsibilities

  • Contact physician’s office as needed for refill authorization.
  • Contact client for verification of orders as needed.
  • Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
  • Prepare audit sheets and provide feedback to supervisor.
  • Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
  • Initiate and document correspondence and follow up in system.
  • Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
  • May assist with research of lost or missing orders per internal department requests.
  • May provide backup support to other pharmacy groups based on business needs or production levels.
  • Answer incoming calls promptly and provide high standard of customer service to the client.
  • Use Microsoft Teams (instant messenger) and comply with standard requirements, including:
    • Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.
    • Communicate breaks / lunches with entire team (also notify supervisor directly).
    • Communicate professionally.
    • Ensure confidentiality.
    • No patient information communicated through chat.
    • If no response within 5 minutes, try calling another team member directly.
    • Keep messages brief, yet use complete sentences, no slang.
    • Use only for work related communications.
    • Should not be used to communicate calls to another team member (use the phone).

Qualifications

Education and other qualifications required

  • High School diploma or general education degree (GED).
  • Illinois Pharmacy Technician License and Certification (CPhT) as per State requirements.
  • Long-term care pharmacy data entry experience.
  • Advanced keyboarding skills and general computer knowledge of programs including Microsoft Office: Word, Excel and Outlook.
  • Excellent customer service, interpersonal, verbal and written communication skills.
  • Ability to read and interpret prescription terminology and medications and strong knowledge of brand/generic drugs.
  • Exceptional time and data management skills, organizational and problem-solving skills, ability to prioritize workload and comfortable working independently.
  • Ability to multi-task while talking and listening to clients while accessing, reading and inputting information into numerous computer software applications.

Remote (home office) qualifications required

  • Must currently live outside a radius of 100 miles or more from the Woodridge, Illinois pharmacy location.
  • Must currently live in a state Symbria Rx Services is licensed in.
  • Illinois Pharmacy Technician license must be active and valid or in applied-for status with proof of application prior to start date.
  • Permanent residence with a defined working space and mailing address.
  • Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training.
  • Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
  • Signed acknowledgement of Telecommuting Policy. 

Technical qualifications (applicants must meet all technical qualifications at time of application)

  • Standardized technology equipment provided by the company includes:
    • Desktop computer
    • Two monitors
    • Phone with teleworker license
    • Display port cables
    • Keyboard and mouse
  • Must have high-speed, internet access provided by a cable or fiber provider (no DSL or satellite). Internet is not provided or reimbursed by Symbria.
    • Users with no more than three (3) local devices connected, a minimum connection speed 25 Mbps for downloads, and 5 Mbps for uploads is required.
    • Users with four (4) or more devices such as laptops/ computers, mobile phones/ tablets, VOIP home phone, gaming systems, and streaming video systems (Netflix, Amazon Fire/ TV, Google, Roku, Apple TV, etc.), the minimum connection speed required should be 75 Mbps for downloads and 5-10 Mbps for uploads.
    • We recommend a wire connection to your home internet router. Slow or poor internet connection may impact or prohibit the ability to perform your job. The use of Wi-Fi ‘air cards’ (mobile hot spots) are prohibited.
    • Symbria reserves the right to verify that your system will meet or exceed these requirements.

Qualifications preferred

  • Experience with FrameworkLTC and Docutrack systems, minimum two years.

Why work at Symbria?

  • 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
  • Competitive compensation
  • ESOP retirement plan
  • 401(k) & Roth 401(k) plans
  • Employee Assistance Program
  • Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.

APPLY HERE

Bill Review Services Associate II

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Must successfully complete and pass a background screen and/or a drug test.

Must be 18 or over with a Highschool diploma or GED

Job Track Description:

  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to perform business support or technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Expands skills within an analytical or operational process.
  • Maintains appropriate licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Works with a moderate degree of supervision.

Functional Knowledge

  • Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

  • Understanding of how teams integrate and work best together to support the achievement of company goals.

Impact

  • Impacts a team, by example, through the quality service and information provided
  • Follows standardized procedures and receives moderate supervision and guidance.

Leadership

  • Has no supervisory responsibilities.
  • Manages own workload.

Problem Solving

  • Uses existing procedures to solve standard problems without supervisory approval.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Audits payment determination, reconsiderations, and re-reviews on Medical Bill Data.
  • Assists in assigning procedure codes regarding complex issues and comprehensive exam codes.
  • Examines and adjusts lower-level technical bills, including high-level office visits, reports, and record reviews.
  • Analyzes medical reports, test results, and treatment plan to determine proper payment or reimbursement.
  • Maintains reference library of company and industry reimbursement policies
  • Conducts test studies for the compliance team, requiring high-quality results and strict deadlines.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

APPLY HERE

M365 Specialist

We have an opportunity for a senior Microsoft 365 / Azure Specialist to join our Information Communication Technology team. In this role you will support the M365 / Azure Lead Architect with the implementation and ongoing support of M365 and Azure use across the group.

You will support the Lead Architect with the system design, lead on and support migrations as well as provide deep support for difficult technical problems and configurations.

  • Applying configurations to the assigned systems
  • Proactively checking and monitoring the performance of these systems
  • Solving and troubleshooting difficult technical problems and configurations
  • Undertaking migration activity for multiple (greater than 6) organizations including those spanning multiple geographies
  • Deployment, installation and configuration of Exchange.
  • Configuration of mail routing in co-existence environments
  • Implementing MFA and Conditional Access Policies for complex environments that need to be able to demonstrate high-levels of security for identity
  • Deployment and management of Azure Infrastructure as a Service
  • Ensuring that the company’s data is secured at all times
  • Undertaking significant and large-scale email migration as well as troubleshooting a wide-range of environments in pre-staging and during migration.

Required Skills:

  • 5+ years of Microsoft 365/ Azure experience
  • 5+ years of experience in Exchange 2010 onwards, AAD and Azure Information Protection, Data Loss Prevention and Cloud App Security
  • 3+ years of experience of Intune/Microsoft Endpoint Manager and AutoPilot to manage mobile and Windows 10 clients
  • Ability to obtain a US Government Security Clearance. Security Clearances are granted to US Citizens

Desired Skills:

  • Degree in Information Technology or equivalent experience
  • Comprehensive prior experience of understanding Microsoft licensing aspects of M365 and Azure
  • Works well as part of a team but also unsupervised
  • Experience of software as a service would be beneficial

APPLY HERE

Offsite Invoice Payment Specialist [Data Entry/Remote]

Job Details

Description

The Offsite Invoice Payment Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Enters customer utility invoices by:
    • Entering required customer data by accurately interpreting a variety of source documents and coded information.
    • Performing required steps dictated by online programs and procedures.
    • Handling exception items per procedures.
    • Keying utility invoices from image (KFI).
  • Understands the basic utility industry concepts and terms necessary for proper data entry.
  • Understands the fundamentals of the billing and payment process.
  • Has a complete understanding of specialized data entry account.
  • Logically plans work day by understanding and following all priorities.
  • Performs entry duties in accordance with proper time and quality standard routine.
  • Maintains own personal computer within parameters of Cass’ requirements.
  • Uses organizational skills to ensure no bills are missing or lost.
  • Performs daily pickup and drop off of work according to assigned schedule.
  • Other duties as assigned.

SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:

  • Ability to type 9,000 keystrokes per hour.
  • Ability to grasp and retain instructions.
  • High level of concentration.
  • Self-motivated.
  • Accuracy.
  • Ability to work independently.
  • High school diploma or equivalent required.
  • Specialized training in data entry or prior experience.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

APPLY HERE

Executive Assistant – Remote (Contract)

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Our community of entrepreneurial, best-in-class Executive Assistants are productivity experts. They partner with leaders from a spectrum of industries, using cutting-edge technology, developed with their direct input.
Double Executive Assistants decide how many leaders they wish to support, and we work with them to find partnerships to suit their work styles and experience. We also promote collaboration. Our community of Executive Assistants is in close communication, networking, and sharing tips, new tools, and best practices.
If you are a detail-oriented, tech-savvy Executive Assistant, and our community sounds like a place to thrive and do your best work, we’d love to hear from you.
About Double
At Double, we believe that having a great Executive Assistant shouldn’t be a luxury for the lucky few.
Our mission is to help leaders save at least 2 hours per day by matching them with the perfect remote Executive Assistant to fit their needs. We also create the best tools for clients and Executive Assistants to communicate and collaborate efficiently together.
To learn more about Double please visit www.withdouble.com
About The Position
As a double, you will be the sole Executive Assistant of several clients ideally based in your timezone. Our clients are mainly entrepreneurs, C-levels, or investors looking for real business partners to help them achieve their best work and win back time in their day.
Their requests vary from inbox management to scheduling, travel planning, research projects, and other administrative tasks.
– This is a 1099 – Independent Contractor position and does not include benefits- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- All work is fully remote, assistants need to be based in the United States- Executive Assistants are available from Monday to Friday, at least 15 hours per week and up to 35 hours per week- Executive Assistants are available to respond to new messages and requests from their executives within 2 hours of receiving them during business hours

About You
You are an exceptional Executive or Administrative Assistant who:
– Has a college degree and at least 2 years of experience in Executive Assistance (freelance + remote experience preferred) or at least 5 years of Experience in Executive Assistance without a college degree- Is passionate about helping executives perform at their best- Is fully proficient with the Google Apps, Microsoft Office Suite, and can quickly pick up new software tools- Has impeccable time-management and communication skills (written + spoken)- Thrives in dynamic environments and focus on continuous improvement- Wants to join the Double movement and engage with the community
Benefits & Perks
– A community of experienced EAs to get coaching and support in achieving your professional goals- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- Autonomy to determine which executives you support, and the flexibility to determine your own work schedule- Performance incentives- Paid training & tools from our team of experts- Opportunities to evolve in the organization

APPLY HERE

HR Generalist

About the Position:ChowNow’s People + Culture team strives to drive a highly engaged and positive work environment centered around a human experience.  We take pride in attracting, developing, and retaining exceptional talent who are passionate about our mission to help local restaurants thrive.  
As our HR Generalist, you will support all of our core HR functions and are specifically responsible for improving our employee experience from onboarding to alumni. You will be an advocate for ChowNow’s culture and values, partnering with our business leaders on all things people operations.  Whether it’s coaching leaders on managing their teams, navigating and resolving employee relations matters or managing programs to help develop our staff, you will have a people first mindset, all while being as clear and transparent as possible to help our team understand how people decisions get made.
Eligible to work remotely in Pacific, Mountain, and/or Central timezones.
Reports to the Director of HR; no direct reports. 
About Us:ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. 
Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

As our HR Generalist, you will:

  • Partner with and support our People + Culture team to drive ChowNow’s talent strategy
  • Assist leaders and employees on interpreting People + Culture policies and procedures
  • Assist with developing and implementing People + Culture programs
  • Lead company culture programs that drive employee connection from introduction to execution, ensuring they align with our mission.
  • Administer the ChowNow 401(k) plan
  • Provide assistance on performance management and career development
  • Ensure our systems and programs are compliant and effective 

Within 30 Days You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Develop daily, weekly, monthly, quarterly, and yearly checklists for HR-related compliance activities.
  • Partner with the Director of HR on implementation of new 401(k) investment technology. 
  • Meet with 8 people managers to understand their current needs and challenges. Develop a plan of action to address. 

Within 60 Days You’ll:

  • Become the main administrator for our 401(k) plan, and develop an education and communication strategy to improve ChowNow employee participation by 10% for 2021.
  • Participate in your first department specific career development process. 
  • Begin collaborating with other team members across departments and the broader management team to ensure we gather feedback and incorporate such feedback across our programs and to ensure solutions will meet employee and business needs.

Within 90 Days You’ll:

  • Begin partnering with front line managers on performance management and coaching conversations.
  • Participate in your first ChowNow 401(k) plan audit
  • Launch your first remote employee engagement initiative
  • Have an impact on the implementation of HR Analytics at ChowNow by conducting your first analysis on diversity, promotions, or employee engagement to identify the root causes of challenges and opportunities. 

You Should Apply If:

  • You have 3+ year of experience with multi-state HR compliance, practices, and procedures 
  • You have strong business and HR acumen to navigate through a plethora of HR related issues utilizing your problem solving, critical thinking, and analytical skills
  • You can partner with anyone at any level to assist in decisions and you know how to achieve results that make a real impact
  • You listen to others and are sensitive to any communication style, and that makes it easy for anyone to talk to you; others trust you and feel comfortable coming to you with all the info, so any rising problems can be tackled before they escalate.
  • You are adept in your understanding of employment law and you aren’t intimidated by legal jargon (at the Federal, state, and local level to boot!); you understand the basic processes and can facilitate leaves of absence, ADA, accommodations, and investigations with ease and diplomacy
  • You’re comfortable with ambiguity: when changes are made, you keep a cool head and fight on, even if you don’t have all the details; you’re comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate 

About Our Benefits:

  • Competitive compensation
  • Ongoing training and growth opportunities.
  • A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
  • A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7  weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap.

APPLY HERE

PART-TIME HUMAN RESOURCES AND PAYROLL ASSOCIATE

We are seeking an HR and Payroll Associate to respond to inquiries addressed to ANet’s HR inbox, assist with coordinating ANet’s paid time off (PTO) and leave processes, and administer ANet’s payroll and benefits. The HR Associate will serve as one of ANet’s main point of contacts with Insperity, our PEO, regarding all payroll matters and will ensure that all data within the system is accurate. The HR and Payroll Associate will also provide exemplary customer service, serving as a resource to our employees as needed so they understand ANet’s policies and get the most out of ANet’s benefits. This role will execute solutions that ensure staff members have a positive experience of our payroll, benefits, and that ANet’s HR work embodies our core values and anti-racist standards. The HR and Payroll Associate will report to the Director, HR & People Operations and will work in close partnership with Insperity’s payroll specialist to accurately run payroll.

WHAT YOU’LL DO

Manage the day-to-day administration of ANet’s payroll, benefits and HR policy systems

●         Ensure timely and accurate payroll processing for biweekly and semimonthly employees

●         Provide direct support to staff members going on leave while ensuring compliance with state (e.g., CA, NY) and federal (e.g. DOL, OSHA) legislation

●         Administer employer-sponsored benefits plans including health, disability and 401K

●         Communicate benefits and  payroll updates  to Insperity and third-party vendors

●         Maintain  accurate HR records within Insperity’s  information and timekeeping systems

●         Respond to internal and external requests for employee data

Provide strong customer service to employees, including proactive communication and education to staff

●         Manage ANet’s HR inbox, responding directly to all employee questions and concerns or directing inquires to the appropriate point of contact

●         Ensure employees and managers are equipped with relevant information regarding ANet payroll and benefits

●         Maintain intranet resource page so ANet employees and managers have a user-friendly  “one stop shop” for accessing resources and information, including organizational chart and staff directory

●         Maximize employees’ experience and satisfaction with ANet’s payroll and benefits processes

WHO YOU ARE & WHAT YOU BRING

In order to be successful in this role, ideal candidates must demonstrate the following:

●         You bring at least 3 years’ experience of payroll execution with a demonstrated commitment to people’s positive experience

●         You have a careful attention to detail and a passion for strong, consistent execution

●         You are committed to learn and will take on additional responsibilities as necessary

●         You bring a proactive customer service orientation, with a particular ability to quickly and accurately understand the needs of others and flexibly provide effective and efficient service

●         You are adept at communicating information clearly with others, including through presentations and policy writing

●         You are able to handle confidential matters with appropriate discretion

●         You have a proven ability to work independently with a strong sense of accountability

Ideal candidates may also demonstrate the following preferred qualifications:

●         Hands-on experience with Insperity

●         Experience working in HR virtually

●         Professional HR certification

WHAT WE OFFER

This is a temporary, part-time position (10-15 hours per week) and is paid at a rate of $20.00/hour. ANet is a dynamic, entrepreneurial, team-oriented organization that is committed to the professional development of all staff members.  Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools to close the achievement gap.

APPLY HERE

Data Moderator

We are looking for a Data moderator to join our Customer support team. In this role, you will be responsible for content moderation working with big amounts of videos and images. Our goal is to be sure that our users get only trusted content

About us

Reface is a groundbreaking AI/ML startup shifting from THE face-swapping app to a platform. Snoop Dogg, Miley Cyrus, Britney Spears, Justin Bieber, and a bunch of your friends have already tried Reface behind your back! Meanwhile, we are backed by the Andreessen Horowitz venture fund, the top AI/ML minds, and the team of talented, daring people
Reface app:
— won Вest of 2020 (Google Play)
— ranked #1 on the US App Store
— hit Top Charts in 100+ countries
Our mission is to create a new type of AI-based personalized content that will help people express their creativity and have fun.

What you should know

● Upper-intermediate/Advanced English (written and spoken)
● Willingness to learn and adapt to changes
● Basic understanding of IT terminology

What you get

● Well, you get the startup environment with all its ups and downs. Mostly ups.
● You’ll be one of those who create the fast-growing world-known entertainment app. It’s like to live in a „Silicon Valley” tv show, but in real life and in Kyiv.
● You can work remotely but we hope to see you in flesh in the office, from time to time. On a social distance, for sure.
● You’ll be challenged to create and to be creative. All the time.
● You’ll join the team of smart, young, active people, who do their job well. And that’s the best part, we think.

Apply, don’t overthink. This is The Job you were looking for.

APPLY HERE

Medical Records Processor -work from Home

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Entry level job duties include but not limited to:

  • Processing medical record requests
  • High volume and fast paced environment
  • Reports directly to the Processing Manager
  • Assist as needed in overflow processing due to high volume issues and/or coverage issues
  • Abide by HIPAA guidelines while ensuring the confidentiality of PHI
  • Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
  • Assist as needed in overflow processing due to high volume issues and/or coverage issues
  • Provide feedback regarding request volume and perceived issues
  • Monitors incoming requests received through various means
  • General office duties

Qualities that the candidate for this position should include:

  • Fast learner
  • Dependable
  • Quick worker
  • Team player
  • Positive attitude
  • Someone who strives to do more

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

  • Robust Health Insurance Plan Options with Company Coverage
  • Company HSA Account Contributions for Eligible Health Plans
  • Vision and Dental Plan Options
  • Competitive Paid Time Off including Paid Holidays
  • Quarterly Offsite Team Building Events
  • Monthly Birthday/Anniversary Lunches
  • 401(k) Plan Offering with Employer Matching

APPLY HERE

Remote Customer Support Specialist

At Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!

We have several positions available – we are looking for applicants who can work at least 15-40 hours a week.

We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.

Responsibilities

  • Respond to customer inquiries and complaints, via email
  • Answer questions about products
  • Troubleshoot and resolve product issues and concerns
  • (Optional) Assist customers over the phone

Qualifications

  • Excellent written communication skills
  • Positive and professional attitude
  • Distraction-free home office
  • Stable internet connection
  • A good sense of humor doesn’t hurt 🙂

Perks 

  • Flexible hours
  • Referral bonuses
  • Career advancement opportunities

If you’re interested, we’d love for you to apply below!

Remote restrictions

  • Must be a resident of United States

APPLY HERE

QA Data Entry Contractor

Outlier.org (from the co-founder of MasterClass) is reimagining higher education as a resource that is accessible, equitable, and affordable for everyone. We have developed the world’s best online, for-credit university-level courses, taught by some of the most celebrated educators in the world. Our courses employ cinematic content powered by cutting-edge cognitive science to create an immersive, student-friendly learning experience that delivers game-changing student success levels. We are a quickly-growing team working on a dual mission: Increase access to quality college education and dramatically reduce student debt.

Who We Are

Outliers are kind, curious, competent, creative, and resourceful. We are a passionate multidisciplinary team working to increase access to quality education for everyone. We believe in using the scientific method and evidence-based conclusions. We respect intuition and art. We give credit where credit is due. We hold one another to high standards. We value constructive feedback. We love to try new things. We take our work seriously, not ourselves. We work hard and go above-and-beyond to ensure great student outcomes and we strongly believe in taking care of ourselves and making sure we stay healthy to continue to pursue our mission as best we can. 

Are you an Outlier?

We are looking for a passionate Data/QA Entry Contractor. You will be responsible for implementing data review procedures and making recommendations to ensure that Outlier enrollment and course data and systems are current, compliant, complete, and accurate. You should love crunching numbers and turning data into information, information into insight, and insight into business decisions. 

We are expanding quickly so our ideal candidate will master the weekly and monthly reporting and will then be able to work with technical teams to automate the metrics that drive success at Outlier.

This is a remote, contract position with an initial 6 month contract and potential for a longer term position. 

What You’ll Do

  • Data entry for key student and purchase data for the Analytics team
  • Ensure appropriate data compliance in accordance with federal, state, and authorizing body rules and guidelines
  • Assist with analytics projects by compiling, cleaning, and standardizing data
  • Compare csv and Microsoft excel files to our student database
  • Find and fill missing data points 
  • Review work for accuracy
  • Filter and clean data by comparing reports and performance indicators 

Who You Are

  • Basic Microsoft Excel and CSV knowledge
  • Confidentiality work with student data in accordance to FERPA guidelines
  • Quickly identify mistakes, logical disconnects, short-sightedness in planning
  • Ability to meet deadlines and manage multiple tasks simultaneously
  • Self- Starter: independently manages deadlines and projects
  • Ability to sort and enter significant amounts of information with exceptional attention to detail. A consummate t-crosser and i-dotter.
  • Experience with databases or data entry (using Excel, Microsoft Access, Airtable, or similar), auditing experience is a plus
  • Experience working with student data in an educational setting is a plus
  • Airtable and SQL experience is a plus

APPLY HERE

Internal Communications Specialist

We are seeking a motivated and passionate individual to join our Talent And Organization (TAO) team as an Internal Communications Specialist at this critical time of company growth and integration. The #1 responsibility for this role is to keep the team engaged and aligned, utilizing a wide variety of communication channels, formats and events. To be successful in this role, you will partner with cross-functional leaders and craft internal communications related to business, product and organizational updates, and will ensure communications are clear, focused, and aligned with our employment brand values and voice. You will also plan engaging events to build connection and community company-wide.

Key Responsibilities:

  • Write and develop internal messaging to communicate company announcements, milestones, key initiatives, benefits, programs and priorities across various internal channels including email, Slack, intranet, and more — always prioritizing the employee experience
  • Create innovative ways to communicate and connect, especially with our more geographically distributed team
  • Draft materials, including emails, FAQs, slide presentations and leader/manager guides to support the roll-out of company initiatives
  • Build and manage an effective and engaging company intranet to share knowledge, resources and business updates company-wide
  • Coordinate with cross-functional teams to support consistent, clear, on-brand messaging across the organization
  • Support the development and execution of all internal events including our monthly all-hands meetings, guest speakers, executive fireside chats, holiday parties, summer picnics, and other team-building events

Role Requirements:

  •  3+ years relevant internal communications, corporate communications or other related experience
  • Strong writer and communicator who can help translate information into compelling narratives
  • High degree of accuracy and attention to detail as it relates to writing, planning and event management
  • Demonstrated credibility and professionalism in engaging with execs/leaders for All Hands meetings and other high profile company events
  • Experience managing All Hands events and logistics is a plus
  • Ability to quickly grasp information across a variety of disciplines and create clear communications
  • Passionate about employee engagement and reinforcing a strong employer brand through effective communications and creative events
  • Google Slides and/or Powerpoint expertise is helpful. Photoshop, Illustrator, InDesign, and/or video experience is a plus
  • Proactive and results-oriented
  • Bachelor’s degree required

#LI-Remote

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Transaction Processing Associate I

Job Description

Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Ability to perform analytical and operational processes.
  • Entry-level position with limited requirements for licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Works with a close degree of supervision.

Functional Knowledge

  • Has basic skills in a range of processes, procedures and systems.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.
  • Impacts a team, by example, through the quality service and information provided.
  • Follows standardized procedures and practices.
  • Receives close supervision and guidance.
  • For consistency, methods and tasks are described in detail.

Leadership

  • Has no supervisory responsibilities.

Problem Solving

  • Ability to problem solve, self-guided.
  • Has limited opportunity to exercise discretion.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Receives, processes, and ensures document classification are completed and transmitted to clients.
  • May require outbound correspondence from the client to be processed.
  • Receives documents from both electronic and hard copy forms for processing.
  • Sorts, images, documents, files, and archives by form type.
  • Identifies documents and their purpose; creating a database of information.
  • Classifies documents based on contract requirements.
  • Captures information based on client requirements.
  • Verifies data from automated data extraction tools.
  • Ensures transmission of processed data to the appropriate next level.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Typing score 35wpm = 8000kph

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Custom Reports Programmer

The programmer will be responsible for using system tools, SQL, and in some cases high level language tools to develop custom solutions for our Payroll and HR system customers. They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.

What You’ll Do:

  • Interface with customer payroll data using SQL and Reporting programs
  • Test calculations, reports, and system configurations; troubleshoot problems
  • Validate the functionality of the end product according to the requirement specifications
  • Partner with internal teams to refine customer requirements or identify alternative solutions
  • Set client expectations of dates for different milestones in the process
  • Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs
  • Mentors new employees and level I’s while efficiently maintaining workload

What You’ll Bring:

  • Bachelor’s degree in computer science/related field or equivalent work experience
  • Ability to demonstrate an intermediate knowledge of SQL
  • Technical background including competence in SQL Server and SQL Reporting
  • Strong knowledge of relational database software
  • Prior payroll experience a plus

Additional criteria for Custom Reports:

  • Two to three years’ work experience writing reports with SQL Reporting Services or other programming tasks
  • Experience creating and modifying SQL Server Stored Procedures
  • Experience creating and modifying SQL Server Reporting Services Reports
  • Experience developing interface files to external systems
  • Experience programming or reporting for accounting or payroll functions is a plus
  • Familiarity with XML or XSLT translation is a plus

As of 4/6/2021: This job excludes CO applicants

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Payroll Calculations Programmer

The programmer will be responsible for using system tools, SQL, and in some cases high-level language tools to develop custom solutions for our Payroll and HR system customers.  They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.

Primary Responsibilities 

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Interface with customer payroll data using SQL and Reporting programs

• Test calculations, reports, and system configurations; troubleshoot problems

• Validate the functionality of the end product according to the requirement specifications

• Partner with internal teams to refine customer requirements or identify alternative solutions

• Set client expectations of dates for different milestones in the process 

• Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs

Education and Experience

State the minimum education, experience, skills and certifications/training required to successfully perform the job. 

• Bachelor’s degree in computer science/related field or equivalent work experience

• Ability to demonstrate a basic knowledge of SQL

• Prior payroll experience a plus

• Will be responsible for writing database programs to affect the results of the Paylocity Payroll calculation engine.

As of 4/6/2021: This job excludes CO applicants

APPLY HERE

Senior Business Analyst, Opportunity Analytics

This role will work directly with the Director of Opportunity Analytics on a roadmap to develop analytic capabilities including scalable reporting solutions, Tableau tools, and application prototypes. This role will lead high value projects and be accountable for ensuring team members deliver on-time. This role will be accountable for the on-time delivery of analytics products that support business development and provider recruitment for industry-leading episodes of care programs.

If you are passionate about our mission and would like to impact the broader scope of the industry – using a grass-roots effort to drive collaboration and change in a stagnant and inefficient marketplace – this is a unique opportunity for you.

What will you do?

  • Drive value by managing a suite of data solutions that support the growth of our business. 
  • Lead highly visible and high priority work streams across diverse teams. 
  • Plan and manage large projects, setting priorities, and facilitating collaboration to ensure timely and accurate completion.
  • Ensure our roadmap aligns with the emerging analytic needs of internal and external stakeholders.
  • Plan our quarters and prioritize our sprints to ensure we’re tackling the highest priority and highest value development work. 
  • Collaborate with and leverage expertise of key partners from analytic, clinical, business, and technical departments.

Are you right for this job? We are looking for someone with:

  • A B.S. or higher in a quantitative, healthcare, or business-related discipline. Candidates with experience in these fields without formal training will also be considered. 
  • 4+ years of experience as a Business Analyst or in Project Management in healthcare.
  • Experience working in an Agile environment.
  • Experience working in an Analytics or other technical environment.
  • Demonstrated successful experience in managing projects from start to finish or experience managing Analytics or other technical product development projects and liaising with users and developers.
  • Strong critical thinking and project management skills.
  • Strong self-starter able to scope, manage, oversee and deliver end products.
  • Deep understanding of data security procedures. HIPAA knowledge is a plus.
  • Prior experience with Value-Based Payments and population health is a plus.
  • Experience using JIRA and Confluence.
  • Knowledge of SQL is a plus.

What can you expect from us?

  • An inclusive and compassionate team culture
  • An environment where you can thrive – we prioritize independent development opportunities, mentorship, and collaborative learning
  • A supportive team that values work-life balance
  • Interesting and challenging work opportunities that push your skills to the next level 
  • Opportunity for growth 

APPLY HERE

Health Plan – IT Business / Quality Analyst – US Remote

We are currently seeking an IT Business / Quality Analyst to join our team.  This position will work remotely from your home office located within the US.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

  • Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions
  • Participates in feasibility discussion
  • Serves as a liaison between internal and external clients, operations, and IT teams
  • Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment
  • Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
  • Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives
  • Solicits estimates and assumptions for input into indicative pricing
  • Leads large scale projects
  • Teaches end users new technology and enhancements using all appropriate communication tools

Basic Qualifications:

  • Minimum of 5 years of experience in IT Business Systems Analysis / Quality Analysis
  • Minimum of 1 year of experience on Health Plan, Enrollment, Claims, broker administration platforms

Preferred Skills:

  • Experience in Agile / Jira / UAT coordinator
  • Knowledge on Healthcare processes
  • Knowledge on the health Plan IT solutions existing in the US Market
  • Ability to work on a multi-disciplinary and multi-country environment
  • Exposure to ITSM /ticketing system like ServiceNow and JIRA
  • Experience in Agile methodologies and Kanban
  • Experience with web portals, Web services, implemented using core Java and other web technologies
  • Experience with Lifecycle service delivery/production support experience from requirements management, development, build, test, deployment in an agile environment

APPLY HERE

Data Integrity Specialist – Texas and Florida

Fetch Rewards is an equal employment opportunity employer.

The Role!

Fetch has a culture to continuously challenge ourselves to do better, and improving the product will improve the user experience. One area of focus is scanning accuracy and the integrity of the receipt data which powers the user experience. The Data Integrity Specialist will contribute to our continuous improvement by scoring the accuracy of receipt scans, building catalogs, and ultimately help drive a better user experience. 

Primary Responsibilities

  • Review and compare spreadsheets of data with photos of the receipt to evaluate accuracy of OCR transcription, categorization, and matching.
  • Create scorecards to measure the accuracy of receipt scans, for a variety of data points including merchant name, date, total, purchase items, item price, etc.
  • Work with engineers and data scientists to create a catalog of products and restaurant menus through web scraping, manual searches, and data entry.
  • Identify and escalate data inaccuracy trends as opportunities for improvement.
  • Drive accuracy improvements by creating lists, shopping for, and cataloging products.

Performance Measures:

We know we’re both succeeding when…

  • You successfully complete scorecards to measure the accuracy of receipt data
  • You efficiently contribute to the creation of catalogs of merchants, products, and menus
  • Your work drives and increase in Fetch’s overall receipt scanning accuracy 
  • You take ownership of the success of the data integrity practice, while identifying opportunities for improvement in processes, systems, tools, etc.

Skills and experience we believe you will need for this position

  • Strong organization skills to keep track of multiple data points simultaneously.
  • Comfort using Excel or Google Sheets to organize and structure data
  • Attention to detail and ability to stay diligently focused while reviewing spreadsheets of receipt data
  • Ability to identify trends and commonalities in sets of data.
  • Excellent time management skills with the ability to balance many projects at one time
  • Strong sense of autonomy, while still working well within a team setting
  • Familiarity with grocery products preferred

Pay is $18 hourly. 

APPLY HERE

Operations Specialist

At Relocity, we are working with a growing list of global partners that require reporting on our mutual clients to ensure client success. This person would work closely in reporting to our partners on the work being done by our personal hosts. Alongside partner reporting, this person would be working directly with our new proprietary platform to onboard new clients and effectively communicate with partners to make sure everything is in tip-top shape to pass along to the client service team. 

Beyond these core duties, this position will give you the opportunity to wear many hats. As we grow, new duties and projects come onboard that the operations team is involved in. We are looking for someone who is able to work quickly and is constantly finding ways to optimize and improve processes to leverage their output, while never sacrificing the quality of their work.

Scope of Role

  • Accurate and timely data entry into Relocity’s software platform
  • General administration duties in support of the team
  • Ongoing monitoring and organization of operational emails across team
  • Prepare daily, weekly and monthly reporting
  • Dispatch allocation of client support hours, including careful consideration of team’s availability
  • Scheduling and coordinating meetings interviews events and other similar activities

Skills and Qualifications

  • Bachelor’s degree preferred
  • Strong IT skills, highly proficient in Excel and G suite
  • Willingness to learn new skills and systems
  • Excellent organizational skills, be methodical, with strong attention to detail
  • Passion and driven to succeed in a fast-paced environment
  • Self-starter with ability to multi-task successfully
  • Experience working in a tech environment beneficial 
  • Excellent written and verbal communications skills

Company Benefits

  • Highly competitive hourly rate 
  • Paid Time Off
  • Health, Dental, Vision Insurance
  • 401k
  • Flexible Remote/Work from home schedule

APPLY HERE

Research Quality Documentation Specialist

DAX RESEARCH TRANSCRIPTIONIST OVERVIEW:

To annotate conversational recordings including contractions and interjections and ensure every bit of conversation is captured in the document along with the appropriate timestamps.  Should have attention to detail filtering out extraneous noises, unrelated comments, stutters, or false starts in the conversation.  The annotations are used for machine learning in helping better the quality of the ASR engine, so the accuracy of the document and details of timestamps are very vital.

RESPONSIBILITIES:

  • The specialist is expected to transcribe the physician-patient encounter in an ambient setting.
  • To capture every utterance and timestamp of each dialogue with very high accuracy within the guidelines provided for this transcription, for machine learning.
  • Do cross-annotate, will review the work done by other specialist as a second review.
  • To correct punctuation marks in a series of short medical report texts dictated by doctors.
  • To ensure maximum consistency in annotating various types of voice requests, including the concepts associated with each intent.
  • Formats reports according to DAX Research guidelines.
  • Adapt seamlessly to changes in training process

QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:

  • Knowledge of medical terminology, AHDI guidelines and procedures. 
  • Knowledge of medical transcription guidelines and practices.
  • Ability to operate designated word processing, dictation, and transcription equipment, and other equipment as specified.
  • Ability to access appropriate reference materials.
  • Excellent listening skills and ability to understand diverse accents and dialects and varying dictation styles.
  • Ability to work under pressure with time constraints.
  • Ability to use excellent English grammar and spelling.
  • Ability to speak, read and write the English language fluently.

Pay Rate: $17/hour

At Nuance, we’re committed to taking care of you with comprehensive benefits and rewards.

APPLY HERE

Chat Technical Support Representative – Overnight

Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. 

What Your Virtual Work Environment Looks Like

  • A private workspace with locked door in your permanent residence
  • Quiet environment free of background noise and interruptions
  • A secure workspace free from cell phones/video devices
  • Arrangements for dependent care and other obligations

What You’ll Love About Us

  • Paid rate starting at $15.75
  • Earning potential up to $17.75/hour after successful completion of the full Continuity Model
  • You may be eligible for medical; dental & vision benefits 30 days after 90 days of employmentMore information regarding benefits can be found by visiting this website.
  • Paid Time Off and Paid Holidays available for eligible employees
  • Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams 

What You’ll Do Every Day 

You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs. 

  • Locating music, apps, and movies on various devices
  • Billing issues
  • Fraud management
  • Product feature inquiries
  • Resolving username and password difficulties
  • Troubleshooting email, wi-fi connectivity and web browser issues
  • Navigating customers through various apps
  • Data back-up, sharing & synchronization troubleshooting
  • Verifying proper hardware and software configuration and set up
  • Diagnosing and resolving issues including internet connectivity, email, application downloads, and more

What We’ll Love About You

  • Regular, consistent, and punctual attendance.
  • Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
  • Must be able to work a 3rd shift between 9pm – 9am CST
  • Must have prior overnight work experience
  • Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
  • Possess a strong work ethic with a stable work history
  • Great communication skills
  • Desire a long-term career with growth
  • Openness to feedback and willingness to improve
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred

What You’ll Need 

  • High School Diploma or GED
  • Must be 18 years or older except where prohibited by law
  • Minimum 6 months of customer service experience
  • Legal authorization to work in the US
  • High speed internet services

Chat Technical Support Representative

Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. 

What Your Virtual Work Environment Looks Like

  • A private workspace with locked door in your permanent residence
  • Quiet environment free of background noise and interruptions
  • A secure workspace free from cell phones/video devices
  • Arrangements for dependent care and other obligations

What You’ll Love About Us

  • Pay Rate at $14.75
  • Earning potential up to $17.75/hour after successful completion of the full Continuity Model
  • Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website.
  • Paid Time Off and Paid Holidays available for eligible employees
  • Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams 

What You’ll Do Every Day 

You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.

  • Locating music, apps, and movies on various devices
  • Billing issues
  • Fraud management
  • Product feature inquiries
  • Resolving username and password difficulties
  • Troubleshooting email, wi-fi connectivity and web browser issues
  • Navigating customers through various apps
  • Data back-up, sharing & synchronization troubleshooting
  • Verifying proper hardware and software configuration and set up
  • Diagnosing and resolving issues including internet connectivity, email, application downloads, and more

What We’ll Love About You

  • Regular, consistent, and punctual attendance.
  • Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
  • Must be able to work a 2nd shift between 1pm – 1am EST
  • Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
  • Possess a strong work ethic with a stable work history
  • Great communication skills
  • Desire a long-term career with growth
  • Openness to feedback and willingness to improve
  • Familiarity with iOS and/or MacOS, or comparable technology

What You’ll Need 

  • High School Diploma or GED
  • Must be 18 years or older except where prohibited by law
  • Minimum 6 months of customer service experience
  • Legal authorization to work in the US
  • High speed internet services

Posting Admin (Remote/Local)

The Medical Payment Posting Administrator is responsible for extensive reviewing EOB’s and ensuring that all high volume incoming payments, allowances, adjustments, denials/rejections and etc. are posted accurately and in a timely manner. Reconciles high dollar amount receivables posted according to departmental operational procedures to ensure daily balances of amounts posted. Coordinates, processes, and audits accounts to determine posting errors and takes corrective action to ensure account accuracy and the ability to meet daily/weekly/monthly deadlines.

A minimum of two years of high volume Healthcare/Managed Care cash application experience is preferred in order to ensure success in this role. Strong customer service, as well as written and verbal communication (including telephonic) skills are also vital to this function. Availability to work overtime, as needed, is essential. PC skills are required as well as intermediate to advanced knowledge of MS Excel and Word software applications.

  • Prioritizes daily work and assesses backlog situations, making adjustments as needed;
  • Reconciles cash/contractual balances, assuring the reliability and accuracy of the daily bank balancing procedures and variances daily
  • Identifies, researches, and ensures timely processing of payments and error corrections, ensuring appropriate documentation of payments, allowances, denial, rejections, etc. are recorded on individual accounts;
  • Reconciles daily batch posting to actual entry in order to identify and reconcile any discrepancies, ensuring that payment posting functions are accurate and performed on a timely basis;
  • Maintains thorough knowledge of third party payment applications, requirements, and regulatory guidelines at the federal, state, and local levels;
  • Meets all monthly and year end fiscal closing deadlines as they relate to the cash application process;
  • Meets or exceeds departmental productivity standards on a consistent basis;
  • Serves as a member of the Cash Posting (Management/Dept/Coding/Data Entry/etc.) Team. Performs duties necessary to ensure the team’s projects/goals are completed.
  • Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties. Takes ownership of special projects, researches data and follows through with detailed action plans. Meets or exceeds short and long term goals and objectives as established for the work unit;
  • Ensures compliance with all regulatory, company and departmental and HR policies and procedures;
  • Maintain strict confidentiality in accordance with HIPAA regulations and Company policy, including divulging any patient private health information (PHI) only on a need-to-know basis to payers requiring the information for claims payment processing.
  • Performs other duties as assigned, required or requested. 

Qualifications

Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one-to-two years related experience and/or training; or equivalent combination of education and experience.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

APPLY HERE

Transaction Settlement Specialist – East (Fully Remote)

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world.  As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.
eXp Realty attracts the most talented people from all fields. Whether you’re a real estate professional, engineer, marketer, accountant or another field, you’ll be challenged and inspired every day. Join us on this incredible journey!  
We are fully remote!
GENERAL SUMMARY:Represents eXp Realty as the front-line organization to assist agents and brokers on their Real Estate transactions.  The ability to work side by side within the Transactions team and serve as a lead/point of contact to agents to help answer the simple to complex questions as it relates to every day in a virtual (remote) environment. World-class customer service/experience is required for every interaction with strong problem-solving skills, empathy, and urgency to every engagement. Manage and support payment processing in the following areas:
Supports payment processing  with a focus on the following areas: Individual AgentsTeams Transactions (e.g. Mega, Large Teams)State / Geo Based Transactions (e.g. CA, FL, TX, etc)Works within a cloud-based real estate transaction management platform.Identifies and communicates areas of improvement to the Transaction Payment Processor Tier 2; always identifying and recommending process improvements to help with overall agent experienceOrganize transaction documents and check for accuracy between all systems.Respond to agents’ questions in a timely and professional manner;Review of transaction data, preparation of Commission Disbursement Authorizations and settlement of filesComplete daily tasks in a timely efficient manner.Works closely with the Brokerage Operations team to assist in document review and reminders of the status of a file.Review transaction documents and incoming settlement statements to ensure documents match Enterprise before settling files.Able to work with agents and settlement companies to identify and resolve errors on file.Greet Agent/New Recruits in cloud-based office and provide education of services provided;Performs other duties as assignedStrong attention to detail in reviewing documents and entering data is required;Assist the immediate needs of agents and brokersAbility to maintain confidentiality and work well with agents;Work independently, resolve problems in a timely manner
EDUCATION:BA in related field preferredHigh School Diploma/GED required
EXPERIENCE:2+ years of relevant experience in a high-volume, real estate transaction process with a focus on delivering a world-class customer service/experience Real Estate Experience in Transaction Contract Management a MUSTAbility to read and interpret documents including real estate contracts, leases, and settlement statements;Highly adaptable and a clear-thinking problem solver;A self-starter on individual projects and a contributing member on team projects with a “can do” attitude;Excellent written, verbal, and organizational skills;Professional telephone skills;Strong organizational, prioritization and time management skills;Positive, trustworthy and dependable;Proficiency in G Suite strongly preferredSkySlope experience preferredAbility to work remotely with no direct in-person supervision

APPLY HERE

Data Intake Specialist

The Data Intake Specialist (DIS) is part of the Data Uploads Team in Client Operations. The DIS is responsible for accessing chargeback data in payment processor portals, using logical reasoning to determine how to treat the data, and uploading data into the Midigator platform.
Duties and Responsibilities:Responsibilities include, but are not limited to:Access and interpret chargeback reports from various portals for all merchant accountsUpload chargeback data into the Midigator platformMaintain spreadsheetsCommunicate with coworkers on the data intake team and on other teams regarding portal credential updates and requests for information
Skills and Attitudes:Must have proficient computer experience and knowledge in Microsoft Office/Libre OfficeAbility to maintain a high activity level on a daily basis and handle multiple prioritiesExcellent communication and organizational skillsAbility to maintain a high activity level on a daily basis in order to meet objectivesDetail-oriented with the ability to identify top priority itemsEnthusiastic and motivated individual with a serious work ethicAbility to understand the technical issues involved both in upload and processing of chargebacksStrong analytical and critical thinking skills
Requirements:High School Diploma; Bachelor’s Degree or equivalent preferredData entry experience requiredMust be fluent in EnglishMust have provable experience in Google Sheets/Docs, Microsoft Excel, and/or LibreOffice CalcExperience and knowledge of the chargeback process is a plusDetail-oriented with excellent verbal, written, interpersonal and presentation skillsStrong analytical and critical thinking skills

Perks & Benefits:Remote/flexible workspaceCollaborative work cultureMedical/dental/vision insuranceEmployer-paid life insuranceEquity after one year of employment401(k)Unlimited PTO

APPLY HERE

Accounting Clerk (Part-Time) Hiring Immediately

We are a small, 100% virtual CPA firm with clients and professionals across the US.

We pride ourselves in being as tech savvy as CPA firms go. We make use of the latest technology to advise and train clients, monitor projects, and keep the entire team involved in on-time delivery of results.

We are results-driven, with the majority of our projects structured as a fixed price.

We also believe in a work-life balance to ensure our team is always excited and engaged in the next big client crisis. Paid holidays, PTO, and employer-paid health reimbursement account are a few of the benefits we offer.

Why do our clients love us? Because we understand their unique businesses, are proactive problem solvers, and overcome challenges to deliver on time.

ESSENTIAL FUNCTIONS

  • Taking ownership and perform data entry of timesheets, payroll, invoices, AP, and P&E into accounting
  • Reconciling and analyzing the balances of various accounts
  • Prepare and maintain accounting documents, excel schedules and records
  • Entering journal entries and reviewing trial balance for accuracy
  • Research, track and resolve accounting or documentation problems and discrepancies
  • Providing assistance and support to firm personnel as needed

COMPETENCIES REQUIRED

  • Proficiency in MS Office products including Excel, Word, and Outlook
  • Excellent time management skills
  • A proven ability to handle competing deadlines and alert supervisors to bottlenecks
  • Strong analytical and problem-solving skills
  • Well organized with digital files
  • Excellent written and verbal communication skills (English)
  • Self-motivated and takes initiative
  • Comfortable learning new software applications
  • Ability to work through issues or problems
  • Ability to work with clients and staff
  • Must have high emotional intelligence, be calm under pressure, and efficient in both team and individual environments

EDUCATION AND WORK EXPERIENCE

  • Preferred Education: Some college coursework completed (to include at least 1-2 accounting courses) OR high school diploma w/4 years of accounting clerk experience.
  • 2 years’ experience performing data entry, reconciling accounts and basic accounting procedures.
  • 2 years of recent work experience with QuickBooks including exporting data, running reports and data entry. There will be a demonstration assessment.
  • Experience with digital collaboration tools such as Asana, Microsoft 365, and Microsoft Teams.

This is a REMOTE position

  • Work may be done from a dedicated home office or a virtual office location with reliable internet, physically within the continental US (work may NOT be performed in a public space or outside of the US).
  • Work hours are 8AM – 12PM or 1PM – 5PM EST, Monday through Friday.
  • You must be available for phone calls, instant messaging and video conferencing during work hours.
  • Required technology includes: (1) 15-inch screen (min.) laptop or PC with windows 10, (2) 20-inch monitor or larger, (3) minimum internet speed of 25Mbps, and (4) a smartphone.
  • You are expected to be tech-savvy, have the ability to figure out most apps, can follow “Help” and be willing to Google or YouTube anything else.

CLICK HERE to apply directly on CJA’s website.

Physical Education Content Editor

An experienced, dynamic, tech-savvy Physical Education educator with high school curriculum writing experience. Someone with deep knowledge of research-based curriculum approaches and effective assessment strategies. This educator will have the ability to work collaboratively with content writers to create or vet quality, inclusive programs for online live instruction.

We cater to K-12 schools and would prefer an individual that has had middle school or high school experience teaching and serving as a building or district leader in one of these content areas.

The Job:

  • Develop detailed lesson plans based on curriculum maps, standards, and other specifications
  • Design engaging and innovative lessons that leverage technology, research-based strategies, and best practices for online instruction
  • Collaborate with the writing team to ensure the curriculum shares a common voice
  • Develop formative and summative assessments that accurately monitor student progress
  • Facilitate the preparation of materials, such as activities, projects, study guides, and teacher’s notes that align with the lessons
  • Work collaboratively with fellow content writers to edit and improve lessons

What you will need:

Education: 

  • A US state certification in Physical Education or Equivalent
  • Master’s Degree in Education (preferred) 

Experience: 

  • 7+ years of teaching
  • 3+ years of curriculum writing
  • Must have taught in past 2 years

Skills:

  • Communication and interpersonal skills
  • Tech proficiency: PowerPoint, Word, Google Suite
  • Experience with remote learning strategies

Others:

  • Availability between 8 am and 3 pm CST (work hours are flexible, but the ability to be online during this time is important)
  • 1099 Independent Short Term Contract role
  • Availability of 20-25 hours per week

APPLY HERE

Implementation Specialist

Description

Formative is seeking an Implementation Specialist with demonstrated experience supporting education clients in K-12. This is an exciting opportunity to directly contribute to and be part of the company’s growth and continued success. This role is fully remote within the USA, however candidates must be available to work Pacific or Mountain hours. If this is you and you are passionate about helping educators, read on:

Responsibilities:

  • Develop a collaborative relationship with the customer throughout the onboarding/implementation process, in conjunction with the Customer Success Manager, to identify and deliver on customer onboarding goals.
  • Plan and manage all aspects of the customer onboarding process, including setup in internal systems, provisioning accounts through OneRoster or other systems, and delivering new user training remotely.
  • Troubleshoot effectively via email and virtual meetings, resolving customer questions in a timely, accurate, and complete manner.
  • Track time to completion and customer satisfaction, and use data to continuously improve onboarding processes.

The ideal candidate:

  • Highly detail orientated
  • Technical aptitude
  • Be a “self-starter” passionate about customer satisfaction and delivering a fantastic onboarding experience
  • Ability to follow processes carefully and thoroughly
  • Ability to collect, track, and analyze data to drive continuous improvement
  • Exceptional web conferencing presentation skills with small and large audiences

Requirements

  • 1+ year of relevant experience (in a customer success, implementation, or customer support role)
  • Understand K-12 structure and organization
  • Excellent English written and oral communication
  • Ability to work and thrive in a fully remote environment

Bonus skills

  • CRM experience (Hubspot or Salesforce preferred)
  • Experience using a Learning Management System and/or Student Information System
  • Coding / development experience

APPLY HERE

Administrative Assistant

Job Details:

  • Enter data associated with a variety areas including customer orders and verification.
  • Research order history to prevent duplication of orders; locate item numbers and quantities ordered on previous orders; identify line level text to include approval of an item number or unit of measure by the customer.
  • Work within 2 systems – 1 system will be receiving the orders and they will sort through them. Some orders could be 2 pages long and quick, some are 18 and require multiple steps

Requirements:

  • Home Internet and ability to work remote
  • Excellent Typing and Computer Skills
  • Attention to Detail

Hours:

  • 8:30-5 with a 30 minute lunch

APPLY HERE

Executive Assistant

In this role, you will assume a wide range of responsibilities, all of which will require organizational skills, integrity, innovation and teamwork.  We are looking for an extremely organized individual with high energy, and a proactive attitude. This position performs professional work of considerable difficulty assisting in a range of administrative functions related to brand management and strategies.  This includes master calendar management, meeting arrangements, team events, office management, presentation organization, preparing reports and financial data, meeting minutes.  You will be exercising your creativity, collaboration, leadership, and strategy skills. Key attributes include a strong willingness to help and support, and ability to cope in a fast-paced, ever changing environment.  

Responsibilities:

  • Managing and booking multiple global travel schedules
  • Manage complex and dynamic schedules quickly and expertly
  • Schedule, prepare and coordinate complicated internal/external meeting
  • Coordinate special projects and schedule, prepare and set up for complicated meetings with internal and external individuals 
  • Provide active management of the Executive’s time throughout the working day to ensure meetings remain punctual
  • Conduct daily/weekly reviews of upcoming schedule to ensure best use of time
  • Coordinate weekly activity reports from team members and prepare weekly Execo summaries
  • Establish processes to make executive interaction efficient and effective
  • Handle confidential and non-routine information and facilitate communication between appropriate departments
  • Process new hires, change of status, contractor & staff timecards and IT and facilities work requests
  • Perform general administrative functions such as formatting and typing correspondence and documents, proofing and editing corporate documents and photocopying and collating documents
  • Support departmental procurement management, invoice creation and coordination with Finance
  • Proactive management of the Executives contact with key clients and maintain client contact database, tracking frequency of communication and interaction 
  • Create, edit and proofread business communications and documents on behalf of the Executive utilizing MS Word, Excel and PowerPoint 
  • Plan special events for the Executive’s organization such as quarterly leadership meetings, group off-sites and team events
  • Monitor executive’s inbox and draft correspondence to clients and colleagues
  • Prepare and submit expense reports, review expense submissions from direct reports to ensure compliance with expense rules 
  • Provide support for all internal systems for approvals and HR processes
  • Assist in special projects and research on an as-needed basis

Qualifications:

  • BA/BS degree 
  • 8-10 years’ experience supporting a C level Executive
  • A positive can-do attitude and willingness to help and support 
  • Ability to be flexible to thrive in a very fast-paced and ever-changing environment 
  • Exceptional ability to multi-task, prioritize and work under critical deadlines and manage workload with little direction
  • Follow written and verbal instructions and communicate effectively verbally and in writing.
  • Master problem-solver with the ability to act confidently to make sound decisions independently
  • Good sense of humor with a friendly communication style and a strong customer service mindset
  • Highly trustworthy when handling sensitive and confidential information
  • Ability to interact with all levels of internal and external contacts with diplomacy and professionalism.  
  • Ability to work well with Executive Assistants across the company to coordinate resources
  • Great follow through and attention to detail 
  • Resourcefulness and ability to anticipate issues and work through them, proactive nature 
  • Strong sense of urgency and efficiency in completing work 
  • Ability to take self-initiative and be proactive 
  • Ability to think ahead and anticipate events, prioritizing work accordingly
  • Ability to work effectively with both co-located and remote teams and managers
  • Proficiency with MS Word, Excel, PowerPoint, Outlook and Internet Explorer 
  • Excellent common sense and ability to make solid judgment calls independently
  • Collaborative worker who can adapt to change
  • Skilled at working effectively with cross functional teams in a matrix organization

APPLY HERE

Benefits Manager

Opendoor is looking for a Benefits Manager to support its rapidly growing population. Reporting the Head of HR, you will partner with HR and business leaders to manage the strategic design and implementation of benefit programs across the country while ensuring a great employee experience.  The right candidate thrives in fast-paced, high growth culture that values strategic communication, teamwork and results.  You are self-motivated and detail oriented with a strong orientation to data analytics and project management.

In this role you will:

  • Implement all benefits and retirement programs.
  • Develop benefits strategies that ensure programs are designed competitively, executed efficiently, and align with company goals.
  • Project manage benefits renewals including timelines, analysis, and implementation.
  • Manage new location benefit program set-ups.
  • Ensure benefits programs deliver a great employee experience through innovative solutions, communications, and education.
  • Participate in mergers and acquisitions, from due diligence to integration.
  • Partner with Finance, Legal, and Procurement teams to ensure benefit programs remain compliant and third party vendors meet company requirements.
  • Collaborate with Communications team to ensure benefits programs are communicated effectively and creatively to employees and dependents.
  • Partner with Benefits Brokers and vendor partners to ensure benefits are designed competitively and delivered efficiently and effectively
  • Develop global wellness campaigns and all benefits related communication campaigns
  • Keep current on market trends, business challenges and priorities by gathering competitive market data and networking with industry peers

We’re looking for teammates who have:

  • 5-8 years of experience in global benefits
  • Bachelor’s Degree in Business, HR, or related field
  • Experience in a fast-paced technology company
  • Strong project management and analytical skills
  • Ability to influence senior management and work across all levels of the organization
  • Effectively build relationships with key stakeholders
  • Ability to prepare and deliver executive level presentations

Bonus:

  • Experience in a software development company
  • Experience with international benefits 

APPLY HERE

HR Generalist

CALIFORNIA (REMOTE) /OPERATIONS – PEOPLE OPERATIONS /FULL TIME

POSITION OVERVIEWThe Human Resources Generalist collaborates with the Director of People Operations (DPO) to provide a variety of skilled HR duties to the organization

.ESSENTIAL FUNCTIONS·        Administer recruiting cycle including: posting, sourcing, screening, interviewing, pre-employment, new hire paperwork, on-boarding, etc.·        Effectively fill open positions in a timely manner.·        Administer and process: separations, benefits, workers’ compensation, leave of absence requests, return-to-work program, etc.·        Assist in development and implementation of departmental goals and personnel policies.·        Maintain accuracy of all systems including HRIS.·        Respond to all requests, questions and issues in a timely manner.·        Ensure departmental compliance with all policies, procedures and standards in accordance with federal and state regulations.·        Create and distribute various reports.·        Maintain employee records and files in accordance with state and federal requirements.·        Assist in the investigation and resolution of personnel issues.·        Maintain knowledge and understanding of existing and proposed federal and state laws/regulations.·        Under the supervision of the DPO, interpret appropriate laws/policies and advise accordingly.·        Assist in providing feedback to managers on personnel reports.·        Effectively relay issues and concerns to the DPO.·        Comply with all Giving Assistant policies and procedures.·        Other duties, as assigned.

 ESSENTIAL JOB REQUIREMENTS

Education·        Bachelor’s degree.·        Professional HR Certificate and/or certification (preferred).

Experience·       A minimum of three years of general, hands-on HR experience.·        In-depth knowledge of CA state employment and HR law (required).·        Intermediate knowledge of HR laws and regulations at the federal level.·        Experience with HRIS.·        Experience working with highly confidential and/or sensitive materials.

Required Skills·        Ability to communicate effectively both orally and in writing.·        Proficient computer and technology skills including Microsoft Outlook, Excel, Word, PowerPoint, search engines.·        Professional writing ability, including usage, grammar, spelling, punctuation and vocabulary.·        Exceptional organizational, interpersonal, communication and time management skills.·        Demonstrated ability in the area of prioritization and strategic thinking.·        Hands-on, high-energy work ethic, with an ability to work very effectively as part of an administrative team and with all levels of the company.·        A process and analytically focused mindset, with the highest attention to detail to proactively anticipate and resolve/coordinate issues.·        A passionate self-starting mindset, able to work autonomously, but also enjoys and is effective collaborating with peers.

COMPENSATION$80,000-$90,000/year. Actual wage is based upon level of education and experience.

BENEFITS·        Stock options·        Medical, Dental, and Vision Insurance·        Flexible Vacation (no cap)·        Paid birth and parental leave·        Stipend for continuing education·        Dependent care, and health FSA·        Employer-sponsored 401k·        Cashback donation matching·        Quarterly company volunteer activities

APPLY HERE

Strategic Finance Associate

Role Overview:
As an early Strategic Finance hire, you will be in a unique position to build and scale our strategic analysis, financial planning, forecasting, and reporting efforts, while also having the opportunity to turn key insights into impact. If you enjoy working in an environment that is fast-paced, analytically rigorous, mission-driven and impact-oriented, read on and apply now!
#Li-Remote

What You’ll Do:

  • Partner with accounting and data science teams to build the foundational analytical tools that enable leadership to analyze monthly, quarterly, and annual business results, key performance indicators, and data trends, including monthly reporting on forecast-to-actual variances, and synthesize results to develop critical business insights
  • Apply business judgement and financial insights to assist with decision making related to unit economics, margin levers, core business expansion, and new opportunities
  • Build guardrails and milestones for financial and performance management and identify controls and improve processes to prepare Homebound for the next stages of growth
  • Represent Team Finance as a fiercely collaborative, proactive and intellectual team members who put Homebound first
  • Apply business judgment and financial insights to assist with decision making related to new initiatives, products, and business opportunities
  • Think strategically and then execute – the models we build aid in decision making and strategy – we operationalize our insights

Who You Are:

  • 2-4 years of experience in business strategy / analytics, operational FP&A, investment banking, consulting, private equity or other analytically-intensive roles at either high-growth technology startups or well-established companies
  • Deep understanding or strong desire to learn financial modeling, valuation methods, and key metrics used in the real estate or marketplace industries; strong working knowledge of GAAP
  • Agile self-starter with ability to move quickly and desire to own and be accountable for projects from Day 1
  • Service-oriented attitude characterized by strong listening skills and the desire to achieve shared success
  • Knowledge of Looker and/or Host Analytics (or comparable modeling applications) a plus
  • BS / BA in Finance, Business, Accounting, Economics or similar

APPLY HERE

Cost Accountant

KeepTruckin is looking to add an analytical and system savvy Inventory Analyst who will work closely with other accounting and finance team members, as well with supply chain team members. The analyst will play an integral role in managing PPV and new processes around raw materials purchasing. This person is also a key player in assisting the Accounting team with month-end closing and account reconciliations, audit, and any ad hoc projects as needed.

What You’ll Do:

  • Help to develop processes and procedures around raw materials purchasing
  • Manage documentation and document control for raw materials
  • Calculate and analyze PPV
  • Assist the Accounting Manager with process documentation and development of internal controls over financial reporting for areas of responsibility

What We’re Looking For:

  • 1+ years of experience
  • Supply Chain and/or Accounting experience preferred at a hardware company
  • MS Office and Google Docs proficiency preferred, including Microsoft Word, Excel and Google Docs and Sheets
  • Experience with Netsuite, Salesforce, and 3rd party warehousing systems
  • Strong analytical, time management, and problem solving skills
  • Excellent attention to detail
  • Excellent communication and organizational skills

APPLY HERE

Senior Payroll Analyst Lead

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Design and operational plans to manage our Human Resources operations including payroll processing
  • Addresses strategic and tactical issues pertinent to delivery of Human Capital services
  • Oversees the operations of the Human Resources Service Center, which maintains records and provides general assistance through first-line delivery of information, customer service and administrative support to incoming questions
  • Directs provision of information, issue resolution on HR-related topics, and supporting HR technology and services
  • Develops, maintains and delivers tools and processes related to employee HR/Payroll data, reporting, payroll tax and accounting, and contingent workforce information
  • Provides requirements, guidance and support to Corporate Systems for technical and functional HR systems modifications. Manages various vendors in support of operations

Other Responsibilities:

  • Sets team direction, resolves problems and provides guidance to members of own team. – May oversee work activities of other supervisors. – Adapts departmental plans and priorities to address business and operational challenges. – Influences or provides input to forecasting and planning activities. – Product, service or process decisions are most likely to impact multiple groups of employees and/or customers
  • Identify appropriate metrics and data collection approaches to support business needs (e.g., reasons for checks, quantity/quality monitoring) -Design/develop/distribute reports to applicable stakeholders in order to meet business or legal needs (e.g., business reviews, governance dashboard) -Identify/communicate trends and information related to current business issues/needs (e.g., training needs, system issues)
  • Analyze data/reports and make appropriate changes to help improve performance of the payroll function (e.g., error prevention/correction)
  • Design/run system queries and reports to capture data/information needed for reporting/analysis of payroll and employee issues, utilizing appropriate systems/tools (e.g., PeopleSoft, Microsoft Office suite, CRM, ADP, ACH, TAM reports)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BA or BS or equivalent work experience
  • Intermediate to advanced level of proficiency with MS  Excel
  • Knowledge of internal systematic controls related to Sarbanes-Oxley requirements
  • Experience with acquisition mapping, fit/gap analysis, set up and testing
  • Experience with building efficient payroll processes
  • Ability to work various hours as needed to support payroll processing   

APPLY HERE

Grant & Contract Subaward Specialist

Introduction:

This is a full-time position with American Bird Conservancy that can be either remote or located in one of the ABC offices (The Plains, VA or DC).  The Grants & Contract Subaward Specialist for American Bird Conservancy is responsible for all post-award financial reporting requirements on sponsored projects for specified cost centers, including billings on awards, account setup, timely and efficient maintenance, and closeout of sponsored projects. Under limited direction, the Grants & Subaward Specialist researches and interprets applicable regulations, guidelines, and standards, and provides expert advice and oversight to staff in the administration for sponsored projects.

This position requires a broad knowledge of all ABC programs and structure.  Work requires initiative, flexibility, accuracy, and attention to detail.  The Grants and Finance Coordinator reports to the CFO-COO.

Primary Duties:

  • Review financial data for legitimacy, accuracy and allowability of charges in compliance with Uniform Guidance (2 CFR 200).
  • Perform Single Audit (A-133) preparation, to include the Schedule of Expenditures of Federal Awards (SEFA).
  • Analyze budgetary line items for material deviation.
  • Prepare and submit Financial Reports for federal, other governmental, and privately sponsored projects.
  • Coordinate across divisions and review submitted documents and submission of timely reports in accordance with sponsor financial reporting specifications.
  • Assist with external audit reviews and provide financial and project information for awards within assigned areas.
  • Review ledger accounts for Sponsored Projects (i.e. identify and correct accounting errors, request budget adjustments, etc.).
  • Review critical award information set up in the financial system.
  • Review expenditures charged to sponsored awards for allowability, allocability and reasonableness as per sponsors’ regulations.
  • Coordinate and/or generate grant reports (both narrative and financial) for submission to agencies and ensure compliance with federal and state grant regulations.
  • Assist in the preparation of annual budgets.
  • Monitor accounts in Financial Edge to ensure proper coding and allocation, and prepare adjusting journal entries when necessary.
  • Other duties as assigned.

Position Requirements:

  1. A bachelor’s degree in finance, accounting, business or related field and at least five years of work experience in finance and grants management. A combination of education and related work experience is acceptable. 
  2. Experience with and knowledge of federal and non-federal sponsor regulations and Uniform guidance, agreement types, and terms and conditions.
  3. Knowledge of grants, contracts, MOU’s and subaward agreements.
  4. Experience in fund accounting and using accounting software is required, with Financial Edge experience preferred.
  5. Proficiency with office computers and equipment. Strong proficiency in using Microsoft Excel and Word; knowledge of all Microsoft Office programs is preferred.
  6. Ability to work independently, efficiently, accurately, and within deadlines.
  7. Ability to work with a wide range of people at all levels.
  8. Good organizational and administrative skills.
  9. Good communication skills, in person and in writing
  10. Background screening required.

 Benefits:

  • Benefits include medical, dental, and 403(b) plan.
  • Paid vacation days, holidays (10+), and sick leave.

APPLY HERE

Credentialing Specialist

  • Job TitleCredentialing SpecialistJob DescriptionIf you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  You may contact 888-367-7223, option 5, for assistance.In this role, you have the opportunity toServe as our primary contact to the Radiologist during the credentialing process.You are responsible for
    • Credentialing of new Radiologists
      • Collects and manages all credentialing documentation for DR Radiologists
      • Creates the Rad Profile for use in applications
      • Verifies (via primary source) all of the following information:
        • Educational history
        • Board Certification
        • Professional References
        • All medical-related employment
        • All hospital affiliations
        • Insurance policies held
        • Personal Identifications
        • Sanctions/exclusions/background check
        • verifies malpractice/disciplinary history
    • Member of the Credentialing Committee responsible for reviews and presentation of new Radiologists to the committee for privileges per the Appointment Process
    • Maintains credentials of all Radiologists; reappointment verifications completed every two years
    • Notifies Radiologists of upcoming expirations; responsible for making sure all documents on file are up-to-date
    • Notifies all appropriate co-workers when credentials are updatedYou are a part of Our Direct Radiology team that maintains accreditation for the Radiologists that have to be re-credentialed every two years.To succeed in this role, you should have the following skills and experience
    • Basic Computer Skills; MS Office, Adobe
    • Must be able to communicate well over the phone, email and in writing
    • Previous experience or training in office administration and basic office duties
    • Ability to multi-task, flexible, reliable, team player
    • Sitting at desk while working shifts that range from 4 hours to 8 hours, with breaks as determined by applicable labor laws and Philips/Direct Radiology’s break policy
    • Remote employees are required to have an environment free of all outside distractions and background noises. While on shift, it needs to remain clear of non-work related events, people, and activities that may disrupt or interfere with work.
    • Ability to have direct ethernet connectivity at workstation, with a speed requirement of 20+Mbps down and 5+Mbps up. Exceptions to this for specific positions within the Company must be presented for approval prior to employment.In return, we offer youa dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully utilize your talents. The work location of this position is home based (remote worker).

Apply