We’re looking for a Support Specialist to join our Member Experience Team. In this role, you will field emails from prospective and current members. You will help troubleshoot technical problems, guide individuals through their online experience, and help prospective members understand what Tempest offers. Ideal candidates are strong in both technical skill and emotional intelligence. We are seeking individuals who are interested in helping to build an empowered, consent-driven sales process. We are excited to meet people of all backgrounds to help us put people at the center of their recovery. This position is remote friendly!
Requirements
The Support Specialist will:
Report to the Senior Support Specialist
Use our CRM to manage our member support inbox
Provide exceptional customer service
Represent the company with professionalism and empathy
About You
1+ years experience in a Support role
Highly empathetic
Solid writing skills
Benefits
18 days PTO
12 holidays including Juneteenth and “Fall-Food-Weekend (our inclusive version of Thanksgiving)
Medical, Dental, and Vision insurance for employees, dependents, and spouses
Free access to One Medical through Justworks
Healthcare and Dependent care FSAs
$75 monthly wellness stipend
$500 annual learning & development budget
Equity
401k
No meeting Fridays
A code of conduct with reporting structure
The salary range for this role is $42,000 – $47,000
Job Summary: This role will serve as an ambassador to our community, working closely with game studios and property stakeholders, and using various tools to create communication and feedback pathways both to and from our players and fans. The role will coordinate cross-departmentally (Marketing, Public Relations, Product Development, Ecommerce, and Customer Service) to support organizational and promotional goals, providing thought leadership and a strategic point of view to ensure community engagement and social media initiatives are integrated into the company’s broad marketing strategy. Being the product expert, the Sr. Community Associate will understand the desires and concerns of our community, predicting and reacting appropriately to trends as they appear within our community. Hours:8 am to 5 pm PST Salary:To be discussed at interview phase
What You’ll Do:
Manage and grow Company’s official forum presence, including the creation and implementation of engagement opportunities and the daily interaction and guidance for forum moderation teams
Create and execute on a social media marketing and live operations editorial calendar, seeking approval where appropriate and determining opportunities for engagement and delight within our audience
Track, gauge and report on fan sentiment and reaction within owned and organic communities, anticipating trending concerns and communicating effective feedback to the development teams
Be the product expert, working in close collaboration with development teams to understand mechanics, features and live operations calendar
Maintain an analytics-driven mindset, with the goal of adjusting and pivoting content strategies to best suit the target audiences
Collaborate with both Public Relations and Customer Service teams on tracking player issues to determine scale and escalation priority
Know and understand the lifecycle of a product and maintaining the appropriate tone and content for that stage of the product
Assist in the creation of what a healthy community landscape looks like for the business
What We Are Looking For:
2 years of proven experience with brand communications, community management, forum moderation, gaming ecosystems, and social marketing for video games and/or mobile games
In-depth knowledge and understanding of social media platforms (Twitter, Reddit, YouTube, Instagram, Tumblr, Snapchat, Facebook, etc.) and how they can be leveraged to achieve business goals
Understand the “always on” nature of social media and community management with a willingness to work off-hours as needed to ensure best practice, channel security, brand safety and timeliness of messaging
Proven expertise in developing compelling social media campaigns and effective content strategies to drive community enthusiasm and engagement
Experience creating, implementing, measuring, and reporting on campaign and content performance
Expert on how to strategically recommend the best mix of marketing channels for a campaign to efficiently target high value demographics
Understanding of livestreaming best practices, including live moderation and recognition of trending topics and content
Avid player and fan, with knowledgeable and deep expertise in the franchise is a huge plus
Knowledge of and experience with the online communities is a plus
Experience working within strict brand and/or legal guidelines is a plus
Experience working within a highly regulated industry is a plus
Experience in planning and executing on a product launch is a plus
Bachelor’s Degree in Marketing, Communications, Public Relations, or related field preferred
What to Expect:
We offer a professional, fun, and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. International or domestic travel may occur, anywhere from 10-20% of the time.
This is an international gaming company, a subsidiary of a company based in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Trading Card Game, the animated TV series, home entertainment, and the official website. The company was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Regular Full-TimeBingham Farms, MI, USChicago, IL, USChicago, IL, USDetroit, MI, US6 days agoRequisition ID: 1546APPLYTO DATA ENTRY CLERK (REMOTE)
Join U.S. Legal Support! Where our people are everything.
U.S. Legal Support is a pure, people-to-people service business. The entire secret to our phenomenal growth is our people – both our employees, and the reporters we work with. We work to take great care of both.
At U.S. Legal Support, every single employee, from data entry to our CEO, is part of a team. Everybody is given an opportunity to play an important role.
Data Entry Clerk:
The general duties as a Data Entry Clerk for U.S. Legal Support include responsibilities such as being a fast typist with a keen eye for detail and computer savvy. A Data Entry Clerk is part of our Court Reporting Operations department and will report to a Data Entry Team Lead/Manager.
Essential Job Functions:
Review and enter new job requests into the database
Execute all requests/new settings within the established timeline
Responsible for dispatching all incoming scheduling emails
Responsible for Portal/Hopper Requests
Review requests for missing information and follow up with the client to obtain information
Identify any data deficiencies or errors and correct
Research and obtain further information for incomplete requests
Respond to queries for information and access relevant files
Requirements:
Administrative and customer service oriented
Excellent written and verbal communication skills
Must be organized and have great multi-tasking capability
The Records Management Associate is responsible for supporting document management activities and the archival of clinical trial records for a project in the electronic Trial Master File (TMF).
Essential Functions:
Process study documents in accordance with client and study requirements as per study-specific processes, FHI Clinical’s SOPs/ADs and regulations, where applicable.
Complete activities related to document receipt and processing which may include but is not limited to: document receipt and review, scanning and indexing, quality control, copying, filing, forwarding or return to client/study teams and archiving.
Maintain study trackers related to the TMF.
Liaise with study teams and other Document Management staff to fulfill job responsibilities and activities.
Provide information necessary to complete client and/or departmental status reports as requested by the management of the Document Management department.
Complete departmental projects as assigned in accordance with specified timelines, FHI Clinical’s SOPs/ADs and regulations.
Confirm all documentation meets ALCOA+ standards and FHI Clinical TMF criteria.
Inform the Manager of training issues, project activities, quality issues and timelines as directed.
Provide copies of study documents to FHI Clinical personnel as requested.
All other duties as assigned.
Knowledge, Skills and Abilities:
Must data entry experience. ExperiencceExperience with TMF (Trial Master File) and strong knowledge of Clinical Studies documents are preferred.
Strong computer skills (MS Office), SharePoint, and Acrobat.
Ability to successfully liaise with study project teams, staff, clients and management, as necessary.
Ability to remain focused with regards to details.
Strong organization and planning skills.
Ability to work effectively under pressure of deadlines.
Outstanding client service skills.
Good oral and written communication skills and interpersonal skills.
Must be able to read, write and speak fluent English
Position Requirements:
Education: High School Diploma required
Preferred Job-Related Experience: 1-2 years of experience in an office environment and/or 6 months to 1 year of document management experience. Experience with managing clinical study documents using FDA, ICH, GCP guidelines and best practices pertaining to clinical trial document management and archiving. Prior experience working in a cross-matrix environment. Experience with clinical study electronic databases.
Additional Eligibility Qualifications: Technology to be used: Personal Computer, e-mail, telephone, printer, calculator, copier, cell phones, and other handheld devices. Strong computer skills (MS Office), SharePoint, Acrobat and ability to work in FHI Clinical databases. Ability to format and publish large documents and create and maintain tracking systems and spreadsheets. Ability to coordinate review and finalization of documents with multiple stakeholders
Physical Expectations:
Typical office environment.
Ability to sit and stand for extended periods of time.
Ability to lift 5-10 lbs
Travel Requirements:
The expected travel time is less than 10 % for this position.
Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Role
The Contact Center Analyst position ensures that the contact center receives the reporting support and information by developing and automating production reports, generating ad-hoc reports on demand, troubleshooting systems issues, conducting analysis of reports to identify trends and root causes. In this role, the Contact Center Analyst is able to analyze large amounts of data (from various systems), draw conclusions and make recommendations to leadership to drive results. The Contact Center Analyst is extremely proficient with all Microsoft Office applications and is very comfortable with technology.
Essential Job Duties & Responsibilities
Create Contact Center Executive level daily/monthly/quarterly reporting and provide insights needed to meet strategic ministry goals and objectives
Compose and complete daily, weekly, monthly reporting on internal business practices
Extract reports from CC systems and house reports on shared drive in a timely manner within various formats
Develop and create call center reporting as directed by the contact center management
Uses data and reports, review, analyze and improve call center processes by reducing unnecessary, manual or repetitive steps creating improved efficiencies in resources
Presents findings to leadership in executive summaries, both formal & informal with ability to rely reporting results effectively in both technical and non-technical language
Develop and maintain various methods and templates for extracting and reporting data from multiple platforms
Enhance and automate existing reports by finding streamlined workflows to complete workload
Engage with other WFM and Contact Center roles to provide education, training, and succession planning, to ensure role is not isolated to a single point of failure
Contribute to the exercise and expression of the Ministry’s Christian beliefs
All other duties as assigned
Essential Skills & Abilities
Strong analytic skills, with understanding of how to interpret data/analysis
Advanced Microsoft Office skills, particularly Excel (i.e. pivot tables) and PowerPoint
Ability to effectively structure and communicate complex problems and ideas into meaningful business insights
Strong understanding of Workforce Management tools (i.e. Verint, Teleopti) and Contact Center metrics
Advanced understanding of ACD and Workforce Management reporting principles
Ability to communicate and partner with other departments in order to identify and assist in the development of enhanced processes and procedures.
Excellent organizational and time management skills with the ability to handle multiple projects under pressure with minimal supervision
Excellent written and verbal communication skills
Experience with data visualization and presenting analytical findings to the business
Resourceful, self-managed, detail-oriented and quick thinking
Excellent project management skills
Proven ability to maintain highest level of confidentiality, discretion, and integrity
Strong knowledge of SaaS, networking, internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Contact Center best practices
Core Competencies/Demonstrable Behaviors
Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
Business insight—Applying knowledge of business and the marketplace to advance the organization’s goals
Interpersonal Savvy – relates openly and comfortably with a diverse group of people. Must be able to communicate effectively and build engagement across all audiences
Nimble learning—Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
Cultivates innovation—Creating new and better ways for the organization to be successful
Optimizes work processes—Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Education and/or Experience
Associates degree with 3-5 years’ of previous contact center experience required OR equivalent education and experience required.
Bachelor’s degree preferred.
2 years’ of analyst experience with customer support operations preferred.
Incentives & Benefits
We work hard to serve our members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
Employees are eligible to receive annual incentive pay based on individual and organizational performance.
Some of our benefits include, but are not limited to:
Generous paid time off (PTO), paid holidays, and paid volunteer days
401(k)
Healthcare
Dental/Vision plans
Life & Disability plans
Accident, Critical Illness, & Hospital plans
Professional development
Weekly chapel service and prayer times
Onsite & Virtual fitness classes
Employee Wellness Rewards & Programs
Employee Assistance Programs
States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.
Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Role
The Marketing Specialist will be an individual who is passionate about producing high-quality digital marketing content to support marketing campaigns, program influencers and channel partners by engaging audiences through story telling. This individual will have significant experience in capturing the vision of a content strategy session and transferring that strategy into high quality digital marketing content in coordination with the graphics and video production teams, as well as contractors. The Marketing Specialist will monitor content performance and report on key KPI’s in both written and verbal presentation format. This position will be a fast pace, high output position that will be responsible for the full spectrum of content creation, from ideation to production.
Essential Job Duties & Responsibilities
Research and understand current competitor messaging.
Master Medi-Share program value props and understand how story telling can help prospective audiences understand the value of the program.
Ideate and oversee development of ads, ad copy and collateral to inspire prospect education and action.
Develop high quality content strategies and user journeys to drive audience engagement.
Work with high-level influencers and channel partners to produce high-quality, high-volume content for their use.
Continually test messaging via KPI monitoring and adapt a continual improvement process to drive results.
Work with MarTech team to provide insight and content recommendations for SEO performance on a monthly basis.
Work with internal employees and contractors to create marketing programs (e.g. sales documentation, product videos, website copy, blog posts, etc.) that articulate the differentiators of our products.
Overseeing landing page/website ideation, creation, analysis and testing.
Provide reporting on performance and recommendations for improvement.
Understand key personas and help develop the prospect journey for each segment
Understand and support the sales channel(s) leaders as it relates to product positioning, messaging and general cross-functional marketing support
Contribute to the exercise and expression of the Ministry’s Christian beliefs
All other duties as assigned
Essential Skills & Abilities
Proven track record of successful content marketing campaigns
Experience working with Influencers and Channel Partners
Significant content creation experience
Excellent ability to turn strategy into compelling story telling content
Ability to collaborate and work in highly cross-functional settings
Ability to self-start and work with/without direction to produce key initiatives
Ability to effectively manage time and deliver high-demand initiatives in a timely and professional manner
Demonstrated knowledge of social media, email, display, OTT, and direct response advertising
Passion for marketing and staying up-to-date on new developments in digital advertising
Knowledge of health care industry a plus
Excellent oral and written communication skills
Ability to produce reports and presentations to demonstrate achieved results
Exceptional attention to detail
States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.
The Data Entry Representative performs all tasks required for data entry processing under the direction of Centralized Services Supervisor.
Essential Functions
Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.
Reviews and verifies data entered into database to ensure accuracy.
Processes all faxes in a timely and efficient manner.
Confirms that medical scripts and referral documentation have the correct procedures listed.
Effectively communicates with Center employees if additional information is needed to process request.
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Communication Proficiency.
Technical Capacity.
Organizational Skills.
Time Management.
Thoroughness.
Supervisory Responsibility
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Travel
No travel is expected for this position.
Job Qualifications
Minimum Qualifications/Experience:
One plus year of experience in customer service/data entry – healthcare preferred
Proficient speed and accuracy with data entry – 9,000+ KSPH
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Ability to continuously “exceed†company and customer expectation
Strong communication skills & professional demeanor
Education/Certifications:
Minimum of High School diploma or equivalent (GED) – continuing education preferred
Additional Eligibility Qualifications
None required for this position.
Compliance
Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.
Position Pay Range $13.55 – $16.30
Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/Vision/Life Insurance
OPPORTUNITY As agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing transcription and editing services to various industries to include criminal justice, law enforcement, legal, corporate finance, and insurance. As a contract transcriptionist/editor you will listen to audio recordings, strictly adhering to style guides, to independently produce accurate transcripts. Each day you will encounter new and diverse content and have opportunities to apply and expand your general knowledge. We are looking to contract with individuals who have experience with single-speaker audio transcription/editing. Formats for our dictations include meeting notes, memos, letters, and client-specific formatting. As an independent contractor for VIQ Solutions, you will set your own schedule, determine how much you work and when and where you perform the work. As a contract transcriptionist/editor you will receive guidance from our supportive, in-office team whenever you need it. Work on your own schedule, as many hours as you want. Grow your business at your own pace. Have open access to work 24/7. Save on daycare, gas, and other expenses you may have when working outside the home.
POSITION REQUIREMENTS
Essential Selection Criteria: A minimum of one year of general transcription experience is required. Legal, insurance, and financial experience is preferred, but not required Strong knowledge of medical terminology is preferred, but not required. Excellent listening skills Outstanding literacy skills, including comprehension, spelling, and grammar Able to consistently follow formatting and/or style guidelines Reliable and punctual Able to maintain accuracy while providing a quick turnaround time (as required by the project) Able to pass a background check Must be a US citizen. Currently, this opportunity is not available to Massachusetts or California residents. Technology is at the heart of our company. To utilize our global, cutting-edge transcription technology, you will need: High-speed internet PC or laptop with a minimum of 8 GB RAM Noise-canceling quality headphones are recommended Windows 10 (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK) Antivirus program with daily virus definition updates (Except Webroot antivirus) Infinity Foot Pedal Rates are paid per line. Payments are made twice monthly via direct deposit.
The Fraud Investigator will be responsible for reviewing and responding to suspected fraudulent requests, queues, and transaction records to identify potentially fraudulent transactions or accounts. This position will research and identify problems and issues using Green Dot’s internal tools and following internal and external procedures.
Responsibilities
Conducts investigations of suspicious loss or account activity related to fraud schemes. The investigations may include highly confidential data, and interviewing suspects and fact witnesses.
Performs data pulls related to criminal, compliance, and operational investigations.
Presents findings and recommendations from fraud investigations and data mining activities to Sr. Leadership, Key Customers, and members of Law Enforcement.
Develops, pilots, and implements fraud reduction/red flag rules within the Green Dot production environment.
Produces all relevant materials for weekly and monthly reporting and performs ad-hoc analysis.
Assists with database administration activities.
Supports in managing escalated complaints from our regulating entities
Utilizes custom and standard software programs and applications as well as manual review to analyze transactional and customer record for fraud.
Attends daily and/or weekly meetings related to designated business unit(s)/portfolio(s).
Provides fraud loss trending analysis and summary of losses to leadership so that they can determine fraud rules.
Reviews potential OFAC lists and potentially suspicious documents for possible ID theft
Performs other duties as needed.
Requirements
4+ years of related fraud experience in banking and/or fintech industry
High School Degree required; Bachelor’s Degree preferred
Proficient understanding of Fraud scenarios and schemes
High professional integrity, and ability to manage confidential and proprietary data
Requires judgment and initiative to resolve difficult issues with minimal to no supervision
Extreme attention to detail
Ability to plan and prioritize workload/requests, and accomplish team and individual goals
Ability to take initiative and execute tasks under minimal supervision.Â
Strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive Leadership.
Must possess strong problem-solving and analytical skills to understand transactions and accounts.
Ability to compile data and present to assigned business unit(s)/portfolio(s) and management
Proficient in Excel, Access, and SQL; and willingness to further enhance skills
The analyst ensures all linear and VOD programming is created, coded, processed and submitted as per Nielsens policy guidelines. Before new program airing, analyst proactively communicates with network dayparts any coding options available for networks. Research operations works as a team across networks. Occasionally, analysts will also provide coverage for other team members. They are responsible for Nielsen Content Link (NCL)/myEVNTs for Linear and VOD: Code and process content by the required deadlines to insure proper ratings credit for networks. They will monitor the measurement Improvement: Work with teams to improve instrumentation and measurement. They will nee to be the connection between research operations, broadcast operations, and programming/scheduling day parts regarding our obligations with Nielsen. They will collaborate with team members to improve operations and downstream measurement. This individual will serve as the subject matter expert regarding company Nielsen guidelines obligations. They will need to adhere to deadlines: Ensure all Nielsen deadlines are accurate and met. This person will have the ability to adjust work schedule as business needs arise often very early in the morning.
MINIMUM REQUIREMENTS
Bachelors or Equivalent Experience
Must be fluent in Spanish (reading and writing) to support our Spanish-language network.
Curiosity and open to learning about analytics platforms, including Nielsen NPower, data exploration, and data visualization tools like Tableau and NNTV.
Excellence in communicating technical results to non-technical audiences.
Excellent judgement in selecting methods and/or techniques to resolve issues and challenges
Strong project management and organizational skills
Strong interpersonal and relationship management skills
Clint in Lenexa, KS is looking for a Data Entry Analyst to join their team for a 2-3 week project with possible extensions. This person will gather data from different contracts and analyzing the billing, invoicing, and similar data in the contracts. This person can sit fully remote but needs to be available for the entire contract.
MINIMUM REQUIREMENTS
-Professional data entry experience – gathering data from contracts or websites not directly from people themselves
-Proven reliability
-Good communication skills, both written and verbal
The Medical and Dental Billing Specialist supports the mission of OCHIN by providing high quality billing services to one of more OCHIN Billing Services (OBS) member clinics. The Billing Specialist will primarily focus on payor follow-up and denial management, recognize potential high-risk accounts, and develop techniques to improve collections and streamline processes. The OBS team member will discuss difficult or unique collection problems with the Billing Supervisor, resolve issues, apply new information to future collection issues, and make suggestions to enhance our efficiency and effectiveness through process improvement with the assistance of their immediate supervisor. This position will enhance the billing department’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Essential Duties
Medical Billing
Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health
Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
Post patient payments, electronic remits, and paper explanation of benefits (EOBs).
Correct claim and charge errors
Thoroughly research and resolve credit balances
Answer phone calls from patients and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service
Perform other specific projects related to billing, data entry, and computer operations as required
Account Maintenance
Perform registration updates in Epic
Maintain complete and accurate billing and accounts receivable records
Send correspondence to member clinic/Client in accordance with their policies and procedures
Additional Responsibilities
Establish and maintain positive working relationships with patients, payers, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with HIPAA regulations
Continuously improve understanding of collection processes and strategies by working with colleagues within OBS and OCHIN Collaborative. Other duties as assigned
Qualifications
1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired
Minimum of a high school diploma or GED is required. Some higher education is preferred
Previous FQHC/RHC experience preferred
Knowledge of Medical Terminology is preferred in this role
Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge
Desired Certifications include:
Medical coding from AAPC (CPC Certificate)
AHIMA (CCS Certificate)
Current certification from ADCA (CDC certificate)
HFMA (CRCR certificate)
Experience using EPIC practice management system, strongly preferred
Bilingual Preferred (English/Spanish)
Work Location and Travel Requirements
This position is 100% remote. Work from home requirements are:
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel may be required based on business requirements for OCHIN
Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way. As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home. Job Overview: This role entails processing merchandise orders with few to no errors and providing friendly and professional order-related customer success support around the Labor Day holiday weekend. The Seasonal Order Management Contractor will report to the Order Management Supervisor and Merchandise Operations Manager. Length of Contract: Monday, August 23, 2021 – Wednesday, September 8, 2021
Responsibilities and Duties
Merchandise order processing, including:
Calculating final charge
Purchasing inventory from retailers and manufacturers
Sending purchase orders
Sending final confirmation and receipt to customer
Contacting customers regarding approvals needed on their orders
Document order details in order tracking system
Contributing to keeping the order processing turnaround time to 24 hours or less
Customer support:
Answering questions regarding orders
Reassigning Zendesk tickets to the appropriate queues
Maintaining a 24-hour turnaround time for assigned Zendesk tickets
Data Entry as assigned
Qualifications & Requirements
Customer service skills are required, ideally in retail.
Zendesk and Slack experience are preferred.
You must have your own computer and a stable internet connection.
The ideal candidate is proficient in Google Suite, detail oriented, and has prior experience in purchasing and data entry.
The Category Moderator Associate at JustAnswer focus will be on ensuring the smooth functioning of the site by resolving invalid questions and escalating various Expert and Customer issues.
Ensuring that all questions from the customers are reaching right Experts. A successful Associate will be passionate about learning the fulfillment side of JustAnswer’s Business and helping the team hit our goals of getting
every question answered with a quality response. The ideal candidate should enjoy efficiency & problem solving, take pride in working quickly and accurately, & be able to work both independently & collaboratively.
Responsibilities:
Manage open question inventory including closing duplicate questions, re categorizing and updating questions ad needed.
Escalate Customer and Expert concerns and policy violations through established reporting processes to appropriate support services
Assist CS in reaching out to Experts on behalf of customer needing assistance
Handle sensitive personal data with the utmost integrity Special projects as needed to assist in improving Expert quality and Expert acquisition
Requirements:
4+ years’ experience providing operations assistance, customer service, administrative supportor similar function in an online environment
Strong communications skills, with fluency in written and spoken English
Excellent attention to detail
Ability to master and adapt to quickly changing, complex processes
Strong critical thinking and problem-solving ability
Dependable, flexible, and team-oriented
Experience with a customer support ticketing system (Example: Kayako, Zendesk, etc.) is a plus
Experience or working knowledge in any of our categories (legal, tax, cars, etc.) is a plus
From the personal rapport with our clients, to the bonds we create within our teams, at Ormond Wells, everyone is like family.
If you are looking for an opportunity to take your career to the next level and get the chance to work on a wide array of businesses and clients, then this is the opportunity for you!
Responsibilities include:
The ideal candidate will have experience in problem solving, be responsive to changes in the business and enjoys creating processes and structure. This person will be highly organized, detail-oriented, and great at prioritizing what needs to get done now, while managing long term strategic initiatives. This role is ideal for someone that wants to learn and grow by working in a team environment.
Strong Excel skills, confident with numbers
Data Entry
Attention to detail and high level of accuracy
Strong data analysis skills
Strong problem-solving skills
Understanding of KPIs
Excellent verbal and written communication skills, with the ability to convey complex ideas
Strong interpersonal skills to work with multiple stakeholders and levels
Experience collaborating with cross-functional teams
Experience & Key Competencies
• High School degree required with one year of relevant professional experience
• Willingness to learn new skills and succeed in a new career
• Excellent verbal and written communication skills.
• Proficiency with MS Office applications, especially Word and Excel.
• Team collaborator
• The ability to adapt quickly to a fast-paced environment, self-starter, and quick learner
• Excellent written and oral communication skills
Your Benefits
401(k) with company match
Medical, Dental, Vision Benefits
Voluntary benefits and critical Illness
Company sponsored life and disability benefits
Commuter benefit program
Employee Discount Program
21 paid days off (pro-rated based on first year of employment) plus your birthday off
At American Family Insurance Claims Services, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
American Family Insurance Claims Services is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
Job ID:
R23193 Claims Business Analyst (Remote Work) (Open)
Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$76,900Compensation Maximum:$123,200
Summary:
Job Family Summary
Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.
Job Description:
Job Level Summary
Requires specialized depth and/or breadth of expertise in own job discipline or field.
Leads others to solve complex problems.
Works independently, with guidance in only the most complex situations.
May lead functional data/analytics teams or projects.
Primary Accountabilities
Works with business partners in the development and delivery of key performance analysis and reporting.
Builds and maintains various reporting dashboards to report business results.
Ensures analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.
Creates, executes and maintains forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
Communicates findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
Evaluates, designs, tests and maintains data/analytics systems and make recommendations for new tools and system enhancements.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
Demonstrated experience utilizing software tools to query and report data.
Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision- making and financial performance.
Demonstrated experience developing complex data sets for wide-spread use.
Travel Requirements
This position requires travel up to 10% of the time.
Additional Job Information:
Preferred candidates will have a strong claims analytics background, solid accounting/financial knowledge, and a strong data analytics. Report building and visualization background with most preferably Google Cloud Platform/Data Studio or Tableau.
Being comfortable querying data from a data warehouse/data lake. We use Google BigQuery, but experience with that specific warehouse is not critical.
Offer to selected candidate will be made contingent on the results of applicable background checks.
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
We are open to hiring candidates to work remotely (anywhere in the USA).
Our headquarters located in Horsham, PA currently has multiple openings for Specimen Processors in our Specimen Processing department. In addition to regular, full-time Specimen Processors—please see our website for details and application!—we are also seeking two temporary, part-time, Remote Specimen Processors.
If you are a detail-oriented individual that can thrive in a fast-paced environment where you interact with all areas of our state-of-the-art laboratory, please read the details below.
Summary
This position involves pre-analytical functions of samples for drugs and other potentially toxic compounds in biological specimens. The individual in this position is responsible for administrative review, portions of reporting of test results, and continuous quality improvements.
Schedule:
Monday-Friday, 25 hours/week
Projected duration of position: Approximately 4 months
Education and Experience Requirements
High School Diploma
MS Office and typing/data entry skills with a high level of accuracy
Major Job Duties and Responsibilities
Independently performs administrative reviews of client requisitions and sample accessions, including manual clinical orders, electronic clinical orders, manual forensic orders and electronic forensic orders
Monitors backlog reports
Maintains chain of custody documentation
Participates in departmental meetings
Maintains r egular and reliable attendance
Other duties as assigned
Physical Demands:
Able to work a flexible schedule to meet department needs
Availability for periodic on-site training
Ability to hear
Vision (with correction) including color, distance, peripheral vision, depth perception, and the ability to adjust focus
Standing, reaching with hands and arms, and using hands and fingers to manipulate computer keyboard, office equipment, objects or tools
Sitting, sometimes for extended periods of time
Ability to travel as needed for court testimony and/or training.
Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls
Are you tech–savvy, detail–oriented and looking for a FULLY REMOTE position? If so, read on!
This position is fully remote with a schedule of Monday – Friday 9am – 6pm Pacific Time. Candidates can be located ANYWHERE IN THE US, as long as they are able to work the PST hours.
The Data Entry Associate is responsible to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required
A minimum of 6 months related experience; or equivalent combination of training and experience
Experience in a medical office preferred but not required
MUST be tech-savvy and be detail-oriented
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
Must be a qualified typist with a minimum of 40 W.P.M.
Demonstrates accuracy and thoroughness
Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team -oriented environment
The primary purpose of the Data Entry Technician is the computer data entry of prescription orders and other patient information in an efficient, productive and accurate manner.
Hours:
Monday- Friday 12: 00 PM (Noon) -8:30 PM
Alternating Weekends
Responsibilities
Contact physician’s office as needed for refill authorization.
Contact client for verification of orders as needed.
Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
Prepare audit sheets and provide feedback to supervisor.
Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
Initiate and document correspondence and follow up in system.
Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
May assist with research of lost or missing orders per internal department requests.
May provide backup support to other pharmacy groups based on business needs or production levels.
Answer incoming calls promptly and provide high standard of customer service to the client.
Use Microsoft Teams (instant messenger) and comply with standard requirements, including:
Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.
Communicate breaks / lunches with entire team (also notify supervisor directly).
Communicate professionally.
Ensure confidentiality.
No patient information communicated through chat.
If no response within 5 minutes, try calling another team member directly.
Keep messages brief, yet use complete sentences, no slang.
Use only for work related communications.
Should not be used to communicate calls to another team member (use the phone).
Qualifications
Education and other qualifications required
High School diploma or general education degree (GED).
Illinois Pharmacy Technician License and Certification (CPhT) as per State requirements.
Long-term care pharmacy data entry experience.
Advanced keyboarding skills and general computer knowledge of programs including Microsoft Office: Word, Excel and Outlook.
Excellent customer service, interpersonal, verbal and written communication skills.
Ability to read and interpret prescription terminology and medications and strong knowledge of brand/generic drugs.
Exceptional time and data management skills, organizational and problem-solving skills, ability to prioritize workload and comfortable working independently.
Ability to multi-task while talking and listening to clients while accessing, reading and inputting information into numerous computer software applications.
Remote (home office) qualifications required
Must currently live outside a radius of 100 miles or more from the Woodridge, Illinois pharmacy location.
Must currently live in a state Symbria Rx Services is licensed in.
Illinois Pharmacy Technician license must be active and valid or in applied-for status with proof of application prior to start date.
Permanent residence with a defined working space and mailing address.
Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training.
Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
Signed acknowledgement of Telecommuting Policy.
Technical qualifications (applicants must meet all technical qualifications at time of application)
Standardized technology equipment provided by the company includes:
Desktop computer
Two monitors
Phone with teleworker license
Display port cables
Keyboard and mouse
Must have high-speed, internet access provided by a cable or fiber provider (no DSL or satellite). Internet is not provided or reimbursed by Symbria.
Users with no more than three (3) local devices connected, a minimum connection speed 25 Mbps for downloads, and 5 Mbps for uploads is required.
Users with four (4) or more devices such as laptops/ computers, mobile phones/ tablets, VOIP home phone, gaming systems, and streaming video systems (Netflix, Amazon Fire/ TV, Google, Roku, Apple TV, etc.), the minimum connection speed required should be 75 Mbps for downloads and 5-10 Mbps for uploads.
We recommend a wire connection to your home internet router. Slow or poor internet connection may impact or prohibit the ability to perform your job. The use of Wi-Fi ‘air cards’ (mobile hot spots) are prohibited.
Symbria reserves the right to verify that your system will meet or exceed these requirements.
Qualifications preferred
Experience with FrameworkLTC and Docutrack systems, minimum two years.
Why work at Symbria?
100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
Competitive compensation
ESOP retirement plan
401(k) & Roth 401(k) plans
Employee Assistance Program
Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
We have an opportunity for a senior Microsoft 365 / Azure Specialist to join our Information Communication Technology team. In this role you will support the M365 / Azure Lead Architect with the implementation and ongoing support of M365 and Azure use across the group.
You will support the Lead Architect with the system design, lead on and support migrations as well as provide deep support for difficult technical problems and configurations.
Applying configurations to the assigned systems
Proactively checking and monitoring the performance of these systems
Solving and troubleshooting difficult technical problems and configurations
Undertaking migration activity for multiple (greater than 6) organizations including those spanning multiple geographies
Deployment, installation and configuration of Exchange.
Configuration of mail routing in co-existence environments
Implementing MFA and Conditional Access Policies for complex environments that need to be able to demonstrate high-levels of security for identity
Deployment and management of Azure Infrastructure as a Service
Ensuring that the company’s data is secured at all times
Undertaking significant and large-scale email migration as well as troubleshooting a wide-range of environments in pre-staging and during migration.
Required Skills:
5+ years of Microsoft 365/ Azure experience
5+ years of experience in Exchange 2010 onwards, AAD and Azure Information Protection, Data Loss Prevention and Cloud App Security
3+ years of experience of Intune/Microsoft Endpoint Manager and AutoPilot to manage mobile and Windows 10 clients
Ability to obtain a US Government Security Clearance. Security Clearances are granted to US Citizens
Desired Skills:
Degree in Information Technology or equivalent experience
Comprehensive prior experience of understanding Microsoft licensing aspects of M365 and Azure
Works well as part of a team but also unsupervised
Experience of software as a service would be beneficial
The Offsite Invoice Payment Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Enters customer utility invoices by:
Entering required customer data by accurately interpreting a variety of source documents and coded information.
Performing required steps dictated by online programs and procedures.
Handling exception items per procedures.
Keying utility invoices from image (KFI).
Understands the basic utility industry concepts and terms necessary for proper data entry.
Understands the fundamentals of the billing and payment process.
Has a complete understanding of specialized data entry account.
Logically plans work day by understanding and following all priorities.
Performs entry duties in accordance with proper time and quality standard routine.
Maintains own personal computer within parameters of Cass’ requirements.
Uses organizational skills to ensure no bills are missing or lost.
Performs daily pickup and drop off of work according to assigned schedule.
Other duties as assigned.
SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:
Ability to type 9,000 keystrokes per hour.
Ability to grasp and retain instructions.
High level of concentration.
Self-motivated.
Accuracy.
Ability to work independently.
High school diploma or equivalent required.
Specialized training in data entry or prior experience.
APPLICATION PROCESS:
Please apply directly to this position via the “Apply†button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
We’re looking for experienced outdoor and lifestyle photographers to join our nationwide community of Hipcamp Photographers. Stay at Hipcamp properties for free while earning extra cash for the photos you take and the experiences you make.
Our community of entrepreneurial, best-in-class Executive Assistants are productivity experts. They partner with leaders from a spectrum of industries, using cutting-edge technology, developed with their direct input. Double Executive Assistants decide how many leaders they wish to support, and we work with them to find partnerships to suit their work styles and experience. We also promote collaboration. Our community of Executive Assistants is in close communication, networking, and sharing tips, new tools, and best practices. If you are a detail-oriented, tech-savvy Executive Assistant, and our community sounds like a place to thrive and do your best work, we’d love to hear from you. About Double At Double, we believe that having a great Executive Assistant shouldn’t be a luxury for the lucky few. Our mission is to help leaders save at least 2 hours per day by matching them with the perfect remote Executive Assistant to fit their needs. We also create the best tools for clients and Executive Assistants to communicate and collaborate efficiently together. To learn more about Double please visit www.withdouble.com About The Position As a double, you will be the sole Executive Assistant of several clients ideally based in your timezone. Our clients are mainly entrepreneurs, C-levels, or investors looking for real business partners to help them achieve their best work and win back time in their day. Their requests vary from inbox management to scheduling, travel planning, research projects, and other administrative tasks. – This is a 1099 – Independent Contractor position and does not include benefits- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- All work is fully remote, assistants need to be based in the United States- Executive Assistants are available from Monday to Friday, at least 15 hours per week and up to 35 hours per week- Executive Assistants are available to respond to new messages and requests from their executives within 2 hours of receiving them during business hours
About You You are an exceptional Executive or Administrative Assistant who: – Has a college degree and at least 2 years of experience in Executive Assistance (freelance + remote experience preferred) or at least 5 years of Experience in Executive Assistance without a college degree- Is passionate about helping executives perform at their best- Is fully proficient with the Google Apps, Microsoft Office Suite, and can quickly pick up new software tools- Has impeccable time-management and communication skills (written + spoken)- Thrives in dynamic environments and focus on continuous improvement- Wants to join the Double movement and engage with the community Benefits & Perks – A community of experienced EAs to get coaching and support in achieving your professional goals- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- Autonomy to determine which executives you support, and the flexibility to determine your own work schedule- Performance incentives- Paid training & tools from our team of experts- Opportunities to evolve in the organization
About the Position:ChowNow’s People + Culture team strives to drive a highly engaged and positive work environment centered around a human experience. We take pride in attracting, developing, and retaining exceptional talent who are passionate about our mission to help local restaurants thrive. As our HR Generalist, you will support all of our core HR functions and are specifically responsible for improving our employee experience from onboarding to alumni. You will be an advocate for ChowNow’s culture and values, partnering with our business leaders on all things people operations. Whether it’s coaching leaders on managing their teams, navigating and resolving employee relations matters or managing programs to help develop our staff, you will have a people first mindset, all while being as clear and transparent as possible to help our team understand how people decisions get made. Eligible to work remotely in Pacific, Mountain, and/or Central timezones. Reports to the Director of HR; no direct reports. About Us:ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.
As our HR Generalist, you will:
Partner with and support our People + Culture team to drive ChowNow’s talent strategy
Assist leaders and employees on interpreting People + Culture policies and procedures
Assist with developing and implementing People + Culture programs
Lead company culture programs that drive employee connection from introduction to execution, ensuring they align with our mission.
Administer the ChowNow 401(k) plan
Provide assistance on performance management and career development
Ensure our systems and programs are compliant and effective
Within 30 Days You’ll:
Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
Develop daily, weekly, monthly, quarterly, and yearly checklists for HR-related compliance activities.
Partner with the Director of HR on implementation of new 401(k) investment technology.
Meet with 8 people managers to understand their current needs and challenges. Develop a plan of action to address.
Within 60 Days You’ll:
Become the main administrator for our 401(k) plan, and develop an education and communication strategy to improve ChowNow employee participation by 10% for 2021.
Participate in your first department specific career development process.
Begin collaborating with other team members across departments and the broader management team to ensure we gather feedback and incorporate such feedback across our programs and to ensure solutions will meet employee and business needs.
Within 90 Days You’ll:
Begin partnering with front line managers on performance management and coaching conversations.
Participate in your first ChowNow 401(k) plan audit
Launch your first remote employee engagement initiative
Have an impact on the implementation of HR Analytics at ChowNow by conducting your first analysis on diversity, promotions, or employee engagement to identify the root causes of challenges and opportunities.
You Should Apply If:
You have 3+ year of experience with multi-state HR compliance, practices, and procedures
You have strong business and HR acumen to navigate through a plethora of HR related issues utilizing your problem solving, critical thinking, and analytical skills
You can partner with anyone at any level to assist in decisions and you know how to achieve results that make a real impact
You listen to others and are sensitive to any communication style, and that makes it easy for anyone to talk to you; others trust you and feel comfortable coming to you with all the info, so any rising problems can be tackled before they escalate.
You are adept in your understanding of employment law and you aren’t intimidated by legal jargon (at the Federal, state, and local level to boot!); you understand the basic processes and can facilitate leaves of absence, ADA, accommodations, and investigations with ease and diplomacy
You’re comfortable with ambiguity: when changes are made, you keep a cool head and fight on, even if you don’t have all the details; you’re comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate
About Our Benefits:
Competitive compensation
Ongoing training and growth opportunities.
A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
Rock solid medical, dental, and vision plans.
Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
We are seeking an HR and Payroll Associate to respond to inquiries addressed to ANet’s HR inbox, assist with coordinating ANet’s paid time off (PTO) and leave processes, and administer ANet’s payroll and benefits. The HR Associate will serve as one of ANet’s main point of contacts with Insperity, our PEO, regarding all payroll matters and will ensure that all data within the system is accurate. The HR and Payroll Associate will also provide exemplary customer service, serving as a resource to our employees as needed so they understand ANet’s policies and get the most out of ANet’s benefits. This role will execute solutions that ensure staff members have a positive experience of our payroll, benefits, and that ANet’s HR work embodies our core values and anti-racist standards. The HR and Payroll Associate will report to the Director, HR & People Operations and will work in close partnership with Insperity’s payroll specialist to accurately run payroll.
WHAT YOU’LL DO
Manage the day-to-day administration of ANet’s payroll, benefits and HR policy systems
● Ensure timely and accurate payroll processing for biweekly and semimonthly employees
● Provide direct support to staff members going on leave while ensuring compliance with state (e.g., CA, NY) and federal (e.g. DOL, OSHA) legislation
● Administer employer-sponsored benefits plans including health, disability and 401K
● Communicate benefits and payroll updates to Insperity and third-party vendors
● Maintain accurate HR records within Insperity’s information and timekeeping systems
● Respond to internal and external requests for employee data
Provide strong customer service to employees, including proactive communication and education to staff
● Manage ANet’s HR inbox, responding directly to all employee questions and concerns or directing inquires to the appropriate point of contact
● Ensure employees and managers are equipped with relevant information regarding ANet payroll and benefits
● Maintain intranet resource page so ANet employees and managers have a user-friendly “one stop shop” for accessing resources and information, including organizational chart and staff directory
● Maximize employees’ experience and satisfaction with ANet’s payroll and benefits processes
WHO YOU ARE & WHAT YOU BRING
In order to be successful in this role, ideal candidates must demonstrate the following:
● You bring at least 3 years’ experience of payroll execution with a demonstrated commitment to people’s positive experience
● You have a careful attention to detail and a passion for strong, consistent execution
● You are committed to learn and will take on additional responsibilities as necessary
● You bring a proactive customer service orientation, with a particular ability to quickly and accurately understand the needs of others and flexibly provide effective and efficient service
● You are adept at communicating information clearly with others, including through presentations and policy writing
● You are able to handle confidential matters with appropriate discretion
● You have a proven ability to work independently with a strong sense of accountability
Ideal candidates may also demonstrate the following preferred qualifications:
● Hands-on experience with Insperity
● Experience working in HR virtually
● Professional HR certification
WHAT WE OFFER
This is a temporary, part-time position (10-15 hours per week) and is paid at a rate of $20.00/hour. ANet is a dynamic, entrepreneurial, team-oriented organization that is committed to the professional development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools to close the achievement gap.
We are looking for a Data moderator to join our Customer support team. In this role, you will be responsible for content moderation working with big amounts of videos and images. Our goal is to be sure that our users get only trusted content
About us
Reface is a groundbreaking AI/ML startup shifting from THE face-swapping app to a platform. Snoop Dogg, Miley Cyrus, Britney Spears, Justin Bieber, and a bunch of your friends have already tried Reface behind your back! Meanwhile, we are backed by the Andreessen Horowitz venture fund, the top AI/ML minds, and the team of talented, daring people Reface app: — won Вest of 2020 (Google Play) — ranked #1 on the US App Store — hit Top Charts in 100+ countries Our mission is to create a new type of AI-based personalized content that will help people express their creativity and have fun.
What you should know
● Upper-intermediate/Advanced English (written and spoken) ● Willingness to learn and adapt to changes ● Basic understanding of IT terminology
What you get
● Well, you get the startup environment with all its ups and downs. Mostly ups. ● You’ll be one of those who create the fast-growing world-known entertainment app. It’s like to live in a „Silicon Valley” tv show, but in real life and in Kyiv. ● You can work remotely but we hope to see you in flesh in the office, from time to time. On a social distance, for sure. ● You’ll be challenged to create and to be creative. All the time. ● You’ll join the team of smart, young, active people, who do their job well. And that’s the best part, we think.
Apply, don’t overthink. This is The Job you were looking for.
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
At Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We have several positions available – we are looking for applicants who can work at least 15-40 hours a week.
We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.
Responsibilities
Respond to customer inquiries and complaints, via email
Answer questions about products
Troubleshoot and resolve product issues and concerns
(Optional) Assist customers over the phone
Qualifications
Excellent written communication skills
Positive and professional attitude
Distraction-free home office
Stable internet connection
A good sense of humor doesn’t hurt 🙂
Perks
Flexible hours
Referral bonuses
Career advancement opportunities
If you’re interested, we’d love for you to apply below!
Outlier.org (from the co-founder of MasterClass) is reimagining higher education as a resource that is accessible, equitable, and affordable for everyone. We have developed the world’s best online, for-credit university-level courses, taught by some of the most celebrated educators in the world. Our courses employ cinematic content powered by cutting-edge cognitive science to create an immersive, student-friendly learning experience that delivers game-changing student success levels. We are a quickly-growing team working on a dual mission: Increase access to quality college education and dramatically reduce student debt.
Who We Are
Outliers are kind, curious, competent, creative, and resourceful. We are a passionate multidisciplinary team working to increase access to quality education for everyone. We believe in using the scientific method and evidence-based conclusions. We respect intuition and art. We give credit where credit is due. We hold one another to high standards. We value constructive feedback. We love to try new things. We take our work seriously, not ourselves. We work hard and go above-and-beyond to ensure great student outcomes and we strongly believe in taking care of ourselves and making sure we stay healthy to continue to pursue our mission as best we can.
Are you an Outlier?
We are looking for a passionate Data/QA Entry Contractor. You will be responsible for implementing data review procedures and making recommendations to ensure that Outlier enrollment and course data and systems are current, compliant, complete, and accurate. You should love crunching numbers and turning data into information, information into insight, and insight into business decisions.
We are expanding quickly so our ideal candidate will master the weekly and monthly reporting and will then be able to work with technical teams to automate the metrics that drive success at Outlier.
This is a remote, contract position with an initial 6 month contract and potential for a longer term position.
What You’ll Do
Data entry for key student and purchase data for the Analytics team
Ensure appropriate data compliance in accordance with federal, state, and authorizing body rules and guidelines
Assist with analytics projects by compiling, cleaning, and standardizing data
Compare csv and Microsoft excel files to our student database
Find and fill missing data points
Review work for accuracy
Filter and clean data by comparing reports and performance indicators
Who You Are
Basic Microsoft Excel and CSV knowledge
Confidentiality work with student data in accordance to FERPA guidelines
Quickly identify mistakes, logical disconnects, short-sightedness in planning
Ability to meet deadlines and manage multiple tasks simultaneously
Self- Starter: independently manages deadlines and projects
Ability to sort and enter significant amounts of information with exceptional attention to detail. A consummate t-crosser and i-dotter.
Experience with databases or data entry (using Excel, Microsoft Access, Airtable, or similar), auditing experience is a plus
Experience working with student data in an educational setting is a plus
We are seeking a motivated and passionate individual to join our Talent And Organization (TAO) team as an Internal Communications Specialist at this critical time of company growth and integration. The #1 responsibility for this role is to keep the team engaged and aligned, utilizing a wide variety of communication channels, formats and events. To be successful in this role, you will partner with cross-functional leaders and craft internal communications related to business, product and organizational updates, and will ensure communications are clear, focused, and aligned with our employment brand values and voice. You will also plan engaging events to build connection and community company-wide.
Key Responsibilities:
Write and develop internal messaging to communicate company announcements, milestones, key initiatives, benefits, programs and priorities across various internal channels including email, Slack, intranet, and more — always prioritizing the employee experience
Create innovative ways to communicate and connect, especially with our more geographically distributed team
Draft materials, including emails, FAQs, slide presentations and leader/manager guides to support the roll-out of company initiatives
Build and manage an effective and engaging company intranet to share knowledge, resources and business updates company-wide
Coordinate with cross-functional teams to support consistent, clear, on-brand messaging across the organization
Support the development and execution of all internal events including our monthly all-hands meetings, guest speakers, executive fireside chats, holiday parties, summer picnics, and other team-building events
Role Requirements:
3+ years relevant internal communications, corporate communications or other related experience
Strong writer and communicator who can help translate information into compelling narratives
High degree of accuracy and attention to detail as it relates to writing, planning and event management
Demonstrated credibility and professionalism in engaging with execs/leaders for All Hands meetings and other high profile company events
Experience managing All Hands events and logistics is a plus
Ability to quickly grasp information across a variety of disciplines and create clear communications
Passionate about employee engagement and reinforcing a strong employer brand through effective communications and creative events
Google Slides and/or Powerpoint expertise is helpful. Photoshop, Illustrator, InDesign, and/or video experience is a plus
The programmer will be responsible for using system tools, SQL, and in some cases high level language tools to develop custom solutions for our Payroll and HR system customers. They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.
What You’ll Do:
Interface with customer payroll data using SQL and Reporting programs
Test calculations, reports, and system configurations; troubleshoot problems
Validate the functionality of the end product according to the requirement specifications
Partner with internal teams to refine customer requirements or identify alternative solutions
Set client expectations of dates for different milestones in the process
Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs
Mentors new employees and level I’s while efficiently maintaining workload
What You’ll Bring:
Bachelor’s degree in computer science/related field or equivalent work experience
Ability to demonstrate an intermediate knowledge of SQL
Technical background including competence in SQL Server and SQL Reporting
Strong knowledge of relational database software
Prior payroll experience a plus
Additional criteria for Custom Reports:
Two to three years’ work experience writing reports with SQL Reporting Services or other programming tasks
Experience creating and modifying SQL Server Stored Procedures
Experience creating and modifying SQL Server Reporting Services Reports
Experience developing interface files to external systems
Experience programming or reporting for accounting or payroll functions is a plus
Familiarity with XML or XSLT translation is a plus
The programmer will be responsible for using system tools, SQL, and in some cases high-level language tools to develop custom solutions for our Payroll and HR system customers. They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Interface with customer payroll data using SQL and Reporting programs
• Test calculations, reports, and system configurations; troubleshoot problems
• Validate the functionality of the end product according to the requirement specifications
• Partner with internal teams to refine customer requirements or identify alternative solutions
• Set client expectations of dates for different milestones in the process
• Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs
Education and Experience
State the minimum education, experience, skills and certifications/training required to successfully perform the job.
• Bachelor’s degree in computer science/related field or equivalent work experience
• Ability to demonstrate a basic knowledge of SQL
• Prior payroll experience a plus
• Will be responsible for writing database programs to affect the results of the Paylocity Payroll calculation engine.
This role will work directly with the Director of Opportunity Analytics on a roadmap to develop analytic capabilities including scalable reporting solutions, Tableau tools, and application prototypes. This role will lead high value projects and be accountable for ensuring team members deliver on-time. This role will be accountable for the on-time delivery of analytics products that support business development and provider recruitment for industry-leading episodes of care programs.
If you are passionate about our mission and would like to impact the broader scope of the industry – using a grass-roots effort to drive collaboration and change in a stagnant and inefficient marketplace – this is a unique opportunity for you.
What will you do?
Drive value by managing a suite of data solutions that support the growth of our business.
Lead highly visible and high priority work streams across diverse teams.
Plan and manage large projects, setting priorities, and facilitating collaboration to ensure timely and accurate completion.
Ensure our roadmap aligns with the emerging analytic needs of internal and external stakeholders.
Plan our quarters and prioritize our sprints to ensure we’re tackling the highest priority and highest value development work.
Collaborate with and leverage expertise of key partners from analytic, clinical, business, and technical departments.
Are you right for this job? We are looking for someone with:
A B.S. or higher in a quantitative, healthcare, or business-related discipline. Candidates with experience in these fields without formal training will also be considered.
4+ years of experience as a Business Analyst or in Project Management in healthcare.
Experience working in an Agile environment.
Experience working in an Analytics or other technical environment.
Demonstrated successful experience in managing projects from start to finish or experience managing Analytics or other technical product development projects and liaising with users and developers.
Strong critical thinking and project management skills.
Strong self-starter able to scope, manage, oversee and deliver end products.
Deep understanding of data security procedures. HIPAA knowledge is a plus.
Prior experience with Value-Based Payments and population health is a plus.
Experience using JIRA and Confluence.
Knowledge of SQL is a plus.
What can you expect from us?
An inclusive and compassionate team culture
An environment where you can thrive – we prioritize independent development opportunities, mentorship, and collaborative learning
A supportive team that values work-life balance
Interesting and challenging work opportunities that push your skills to the next level
We are currently seeking an IT Business / Quality Analyst to join our team. This position will work remotely from your home office located within the US.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions
Participates in feasibility discussion
Serves as a liaison between internal and external clients, operations, and IT teams
Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives
Solicits estimates and assumptions for input into indicative pricing
Leads large scale projects
Teaches end users new technology and enhancements using all appropriate communication tools
Basic Qualifications:
Minimum of 5 years of experience in IT Business Systems Analysis / Quality Analysis
Minimum of 1 year of experience on Health Plan, Enrollment, Claims, broker administration platforms
Preferred Skills:
Experience in Agile / Jira / UAT coordinator
Knowledge on Healthcare processes
Knowledge on the health Plan IT solutions existing in the US Market
Ability to work on a multi-disciplinary and multi-country environment
Exposure to ITSM /ticketing system like ServiceNow and JIRA
Experience in Agile methodologies and Kanban
Experience with web portals, Web services, implemented using core Java and other web technologies
Experience with Lifecycle service delivery/production support experience from requirements management, development, build, test, deployment in an agile environment
Fetch Rewards is an equal employment opportunity employer.
The Role!
Fetch has a culture to continuously challenge ourselves to do better, and improving the product will improve the user experience. One area of focus is scanning accuracy and the integrity of the receipt data which powers the user experience. The Data Integrity Specialist will contribute to our continuous improvement by scoring the accuracy of receipt scans, building catalogs, and ultimately help drive a better user experience.
Primary Responsibilities
Review and compare spreadsheets of data with photos of the receipt to evaluate accuracy of OCR transcription, categorization, and matching.
Create scorecards to measure the accuracy of receipt scans, for a variety of data points including merchant name, date, total, purchase items, item price, etc.
Work with engineers and data scientists to create a catalog of products and restaurant menus through web scraping, manual searches, and data entry.
Identify and escalate data inaccuracy trends as opportunities for improvement.
Drive accuracy improvements by creating lists, shopping for, and cataloging products.
Performance Measures:
We know we’re both succeeding when…
You successfully complete scorecards to measure the accuracy of receipt data
You efficiently contribute to the creation of catalogs of merchants, products, and menus
Your work drives and increase in Fetch’s overall receipt scanning accuracy
You take ownership of the success of the data integrity practice, while identifying opportunities for improvement in processes, systems, tools, etc.
Skills and experience we believe you will need for this position
Strong organization skills to keep track of multiple data points simultaneously.
Comfort using Excel or Google Sheets to organize and structure data
Attention to detail and ability to stay diligently focused while reviewing spreadsheets of receipt data
Ability to identify trends and commonalities in sets of data.
Excellent time management skills with the ability to balance many projects at one time
Strong sense of autonomy, while still working well within a team setting
At Relocity, we are working with a growing list of global partners that require reporting on our mutual clients to ensure client success. This person would work closely in reporting to our partners on the work being done by our personal hosts. Alongside partner reporting, this person would be working directly with our new proprietary platform to onboard new clients and effectively communicate with partners to make sure everything is in tip-top shape to pass along to the client service team.
Beyond these core duties, this position will give you the opportunity to wear many hats. As we grow, new duties and projects come onboard that the operations team is involved in. We are looking for someone who is able to work quickly and is constantly finding ways to optimize and improve processes to leverage their output, while never sacrificing the quality of their work.
Scope of Role
Accurate and timely data entry into Relocity’s software platform
General administration duties in support of the team
Ongoing monitoring and organization of operational emails across team
Prepare daily, weekly and monthly reporting
Dispatch allocation of client support hours, including careful consideration of team’s availability
Scheduling and coordinating meetings interviews events and other similar activities
Skills and Qualifications
Bachelor’s degree preferred
Strong IT skills, highly proficient in Excel and G suite
Willingness to learn new skills and systems
Excellent organizational skills, be methodical, with strong attention to detail
Passion and driven to succeed in a fast-paced environment
Self-starter with ability to multi-task successfully
Experience working in a tech environment beneficial
Excellent written and verbal communications skills
To annotate conversational recordings including contractions and interjections and ensure every bit of conversation is captured in the document along with the appropriate timestamps. Should have attention to detail filtering out extraneous noises, unrelated comments, stutters, or false starts in the conversation. The annotations are used for machine learning in helping better the quality of the ASR engine, so the accuracy of the document and details of timestamps are very vital.
RESPONSIBILITIES:
The specialist is expected to transcribe the physician-patient encounter in an ambient setting.
To capture every utterance and timestamp of each dialogue with very high accuracy within the guidelines provided for this transcription, for machine learning.
Do cross-annotate, will review the work done by other specialist as a second review.
To correct punctuation marks in a series of short medical report texts dictated by doctors.
To ensure maximum consistency in annotating various types of voice requests, including the concepts associated with each intent.
Formats reports according to DAX Research guidelines.
Adapt seamlessly to changes in training process
QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:
Knowledge of medical terminology, AHDI guidelines and procedures.
Knowledge of medical transcription guidelines and practices.
Ability to operate designated word processing, dictation, and transcription equipment, and other equipment as specified.
Ability to access appropriate reference materials.
Excellent listening skills and ability to understand diverse accents and dialects and varying dictation styles.
Ability to work under pressure with time constraints.
Ability to use excellent English grammar and spelling.
Ability to speak, read and write the English language fluently.
Pay Rate: $17/hour
At Nuance, we’re committed to taking care of you with comprehensive benefits and rewards.
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
A private workspace with locked door in your permanent residence
Quiet environment free of background noise and interruptions
A secure workspace free from cell phones/video devices
Arrangements for dependent care and other obligations
What You’ll Love About Us
Paid rate starting at $15.75
Earning potential up to $17.75/hour after successful completion of the full Continuity Model
You may be eligible for medical; dental & vision benefits 30 days after 90 days of employment. More information regarding benefits can be found by visiting this website.
Paid Time Off and Paid Holidays available for eligible employees
Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
Locating music, apps, and movies on various devices
Billing issues
Fraud management
Product feature inquiries
Resolving username and password difficulties
Troubleshooting email, wi-fi connectivity and web browser issues
Navigating customers through various apps
Data back-up, sharing & synchronization troubleshooting
Verifying proper hardware and software configuration and set up
Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
Regular, consistent, and punctual attendance.
Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
Must be able to work a 3rd shift between 9pm – 9am CST
Must have prior overnight work experience
Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
Possess a strong work ethic with a stable work history
Great communication skills
Desire a long-term career with growth
Openness to feedback and willingness to improve
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
What You’ll Need
High School Diploma or GED
Must be 18 years or older except where prohibited by law
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
A private workspace with locked door in your permanent residence
Quiet environment free of background noise and interruptions
A secure workspace free from cell phones/video devices
Arrangements for dependent care and other obligations
What You’ll Love About Us
Pay Rate at $14.75
Earning potential up to $17.75/hour after successful completion of the full Continuity Model
Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website.
Paid Time Off and Paid Holidays available for eligible employees
Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
Locating music, apps, and movies on various devices
Billing issues
Fraud management
Product feature inquiries
Resolving username and password difficulties
Troubleshooting email, wi-fi connectivity and web browser issues
Navigating customers through various apps
Data back-up, sharing & synchronization troubleshooting
Verifying proper hardware and software configuration and set up
Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
Regular, consistent, and punctual attendance.
Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
Must be able to work a 2nd shift between 1pm – 1am EST
Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
Possess a strong work ethic with a stable work history
Great communication skills
Desire a long-term career with growth
Openness to feedback and willingness to improve
Familiarity with iOS and/or MacOS, or comparable technology
What You’ll Need
High School Diploma or GED
Must be 18 years or older except where prohibited by law
The Medical Payment Posting Administrator is responsible for extensive reviewing EOB’s and ensuring that all high volume incoming payments, allowances, adjustments, denials/rejections and etc. are posted accurately and in a timely manner. Reconciles high dollar amount receivables posted according to departmental operational procedures to ensure daily balances of amounts posted. Coordinates, processes, and audits accounts to determine posting errors and takes corrective action to ensure account accuracy and the ability to meet daily/weekly/monthly deadlines.
A minimum of two years of high volume Healthcare/Managed Care cash application experience is preferred in order to ensure success in this role. Strong customer service, as well as written and verbal communication (including telephonic) skills are also vital to this function. Availability to work overtime, as needed, is essential. PC skills are required as well as intermediate to advanced knowledge of MS Excel and Word software applications.
Prioritizes daily work and assesses backlog situations, making adjustments as needed;
Reconciles cash/contractual balances, assuring the reliability and accuracy of the daily bank balancing procedures and variances daily
Identifies, researches, and ensures timely processing of payments and error corrections, ensuring appropriate documentation of payments, allowances, denial, rejections, etc. are recorded on individual accounts;
Reconciles daily batch posting to actual entry in order to identify and reconcile any discrepancies, ensuring that payment posting functions are accurate and performed on a timely basis;
Maintains thorough knowledge of third party payment applications, requirements, and regulatory guidelines at the federal, state, and local levels;
Meets all monthly and year end fiscal closing deadlines as they relate to the cash application process;
Meets or exceeds departmental productivity standards on a consistent basis;
Serves as a member of the Cash Posting (Management/Dept/Coding/Data Entry/etc.) Team. Performs duties necessary to ensure the team’s projects/goals are completed.
Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties. Takes ownership of special projects, researches data and follows through with detailed action plans. Meets or exceeds short and long term goals and objectives as established for the work unit;
Ensures compliance with all regulatory, company and departmental and HR policies and procedures;
Maintain strict confidentiality in accordance with HIPAA regulations and Company policy, including divulging any patient private health information (PHI) only on a need-to-know basis to payers requiring the information for claims payment processing.
Performs other duties as assigned, required or requested.
Qualifications
Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one-to-two years related experience and/or training; or equivalent combination of education and experience.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world. As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment. eXp Realty attracts the most talented people from all fields. Whether you’re a real estate professional, engineer, marketer, accountant or another field, you’ll be challenged and inspired every day. Join us on this incredible journey! We are fully remote! GENERAL SUMMARY:Represents eXp Realty as the front-line organization to assist agents and brokers on their Real Estate transactions. The ability to work side by side within the Transactions team and serve as a lead/point of contact to agents to help answer the simple to complex questions as it relates to every day in a virtual (remote) environment. World-class customer service/experience is required for every interaction with strong problem-solving skills, empathy, and urgency to every engagement. Manage and support payment processing in the following areas: Supports payment processing with a focus on the following areas: Individual AgentsTeams Transactions (e.g. Mega, Large Teams)State / Geo Based Transactions (e.g. CA, FL, TX, etc)Works within a cloud-based real estate transaction management platform.Identifies and communicates areas of improvement to the Transaction Payment Processor Tier 2; always identifying and recommending process improvements to help with overall agent experienceOrganize transaction documents and check for accuracy between all systems.Respond to agents’ questions in a timely and professional manner;Review of transaction data, preparation of Commission Disbursement Authorizations and settlement of filesComplete daily tasks in a timely efficient manner.Works closely with the Brokerage Operations team to assist in document review and reminders of the status of a file.Review transaction documents and incoming settlement statements to ensure documents match Enterprise before settling files.Able to work with agents and settlement companies to identify and resolve errors on file.Greet Agent/New Recruits in cloud-based office and provide education of services provided;Performs other duties as assignedStrong attention to detail in reviewing documents and entering data is required;Assist the immediate needs of agents and brokersAbility to maintain confidentiality and work well with agents;Work independently, resolve problems in a timely manner EDUCATION:BA in related field preferredHigh School Diploma/GED required EXPERIENCE:2+ years of relevant experience in a high-volume, real estate transaction process with a focus on delivering a world-class customer service/experience Real Estate Experience in Transaction Contract Management a MUSTAbility to read and interpret documents including real estate contracts, leases, and settlement statements;Highly adaptable and a clear-thinking problem solver;A self-starter on individual projects and a contributing member on team projects with a “can do” attitude;Excellent written, verbal, and organizational skills;Professional telephone skills;Strong organizational, prioritization and time management skills;Positive, trustworthy and dependable;Proficiency in G Suite strongly preferredSkySlope experience preferredAbility to work remotely with no direct in-person supervision
The Data Intake Specialist (DIS) is part of the Data Uploads Team in Client Operations. The DIS is responsible for accessing chargeback data in payment processor portals, using logical reasoning to determine how to treat the data, and uploading data into the Midigator platform. Duties and Responsibilities:Responsibilities include, but are not limited to:Access and interpret chargeback reports from various portals for all merchant accountsUpload chargeback data into the Midigator platformMaintain spreadsheetsCommunicate with coworkers on the data intake team and on other teams regarding portal credential updates and requests for information Skills and Attitudes:Must have proficient computer experience and knowledge in Microsoft Office/Libre OfficeAbility to maintain a high activity level on a daily basis and handle multiple prioritiesExcellent communication and organizational skillsAbility to maintain a high activity level on a daily basis in order to meet objectivesDetail-oriented with the ability to identify top priority itemsEnthusiastic and motivated individual with a serious work ethicAbility to understand the technical issues involved both in upload and processing of chargebacksStrong analytical and critical thinking skills Requirements:High School Diploma; Bachelor’s Degree or equivalent preferredData entry experience requiredMust be fluent in EnglishMust have provable experience in Google Sheets/Docs, Microsoft Excel, and/or LibreOffice CalcExperience and knowledge of the chargeback process is a plusDetail-oriented with excellent verbal, written, interpersonal and presentation skillsStrong analytical and critical thinking skills
Perks & Benefits:Remote/flexible workspaceCollaborative work cultureMedical/dental/vision insuranceEmployer-paid life insuranceEquity after one year of employment401(k)Unlimited PTO
We are a small, 100% virtual CPA firm with clients and professionals across the US.
We pride ourselves in being as tech savvy as CPA firms go. We make use of the latest technology to advise and train clients, monitor projects, and keep the entire team involved in on-time delivery of results.
We are results-driven, with the majority of our projects structured as a fixed price.
We also believe in a work-life balance to ensure our team is always excited and engaged in the next big client crisis. Paid holidays, PTO, and employer-paid health reimbursement account are a few of the benefits we offer.
Why do our clients love us? Because we understand their unique businesses, are proactive problem solvers, and overcome challenges to deliver on time.
ESSENTIAL FUNCTIONS
Taking ownership and perform data entry of timesheets, payroll, invoices, AP, and P&E into accounting
Reconciling and analyzing the balances of various accounts
Prepare and maintain accounting documents, excel schedules and records
Entering journal entries and reviewing trial balance for accuracy
Research, track and resolve accounting or documentation problems and discrepancies
Providing assistance and support to firm personnel as needed
COMPETENCIES REQUIRED
Proficiency in MS Office products including Excel, Word, and Outlook
Excellent time management skills
A proven ability to handle competing deadlines and alert supervisors to bottlenecks
Strong analytical and problem-solving skills
Well organized with digital files
Excellent written and verbal communication skills (English)
Self-motivated and takes initiative
Comfortable learning new software applications
Ability to work through issues or problems
Ability to work with clients and staff
Must have high emotional intelligence, be calm under pressure, and efficient in both team and individual environments
EDUCATION AND WORK EXPERIENCE
Preferred Education: Some college coursework completed (to include at least 1-2 accounting courses) OR high school diploma w/4 years of accounting clerk experience.
2 years’ experience performing data entry, reconciling accounts and basic accounting procedures.
2 years of recent work experience with QuickBooks including exporting data, running reports and data entry. There will be a demonstration assessment.
Experience with digital collaboration tools such as Asana, Microsoft 365, and Microsoft Teams.
This is a REMOTE position
Work may be done from a dedicated home office or a virtual office location with reliable internet, physically within the continental US (work may NOT be performed in a public space or outside of the US).
Work hours are 8AM – 12PM or 1PM – 5PM EST, Monday through Friday.
You must be available for phone calls, instant messaging and video conferencing during work hours.
Required technology includes: (1) 15-inch screen (min.) laptop or PC with windows 10, (2) 20-inch monitor or larger, (3) minimum internet speed of 25Mbps, and (4) a smartphone.
You are expected to be tech-savvy, have the ability to figure out most apps, can follow “Help” and be willing to Google or YouTube anything else.
An experienced, dynamic, tech-savvy Physical Education educator with high school curriculum writing experience. Someone with deep knowledge of research-based curriculum approaches and effective assessment strategies. This educator will have the ability to work collaboratively with content writers to create or vet quality, inclusive programs for online live instruction.
We cater to K-12 schools and would prefer an individual that has had middle school or high school experience teaching and serving as a building or district leader in one of these content areas.
The Job:
Develop detailed lesson plans based on curriculum maps, standards, and other specifications
Design engaging and innovative lessons that leverage technology, research-based strategies, and best practices for online instruction
Collaborate with the writing team to ensure the curriculum shares a common voice
Develop formative and summative assessments that accurately monitor student progress
Facilitate the preparation of materials, such as activities, projects, study guides, and teacher’s notes that align with the lessons
Work collaboratively with fellow content writers to edit and improve lessons
What you will need:
Education:
A US state certification in Physical Education or Equivalent
Master’s Degree in Education (preferred)
Experience:
7+ years of teaching
3+ years of curriculum writing
Must have taught in past 2 years
Skills:
Communication and interpersonal skills
Tech proficiency: PowerPoint, Word, Google Suite
Experience with remote learning strategies
Others:
Availability between 8 am and 3 pm CST (work hours are flexible, but the ability to be online during this time is important)
Formative is seeking an Implementation Specialist with demonstrated experience supporting education clients in K-12. This is an exciting opportunity to directly contribute to and be part of the company’s growth and continued success. This role is fully remote within the USA, however candidates must be available to work Pacific or Mountain hours. If this is you and you are passionate about helping educators, read on:
Responsibilities:
Develop a collaborative relationship with the customer throughout the onboarding/implementation process, in conjunction with the Customer Success Manager, to identify and deliver on customer onboarding goals.
Plan and manage all aspects of the customer onboarding process, including setup in internal systems, provisioning accounts through OneRoster or other systems, and delivering new user training remotely.
Troubleshoot effectively via email and virtual meetings, resolving customer questions in a timely, accurate, and complete manner.
Track time to completion and customer satisfaction, and use data to continuously improve onboarding processes.
The ideal candidate:
Highly detail orientated
Technical aptitude
Be a “self-starter” passionate about customer satisfaction and delivering a fantastic onboarding experience
Ability to follow processes carefully and thoroughly
Ability to collect, track, and analyze data to drive continuous improvement
Exceptional web conferencing presentation skills with small and large audiences
Requirements
1+ year of relevant experience (in a customer success, implementation, or customer support role)
Understand K-12 structure and organization
Excellent English written and oral communication
Ability to work and thrive in a fully remote environment
Bonus skills
CRM experience (Hubspot or Salesforce preferred)
Experience using a Learning Management System and/or Student Information System
Enter data associated with a variety areas including customer orders and verification.
Research order history to prevent duplication of orders; locate item numbers and quantities ordered on previous orders; identify line level text to include approval of an item number or unit of measure by the customer.
Work within 2 systems – 1 system will be receiving the orders and they will sort through them. Some orders could be 2 pages long and quick, some are 18 and require multiple steps
In this role, you will assume a wide range of responsibilities, all of which will require organizational skills, integrity, innovation and teamwork. We are looking for an extremely organized individual with high energy, and a proactive attitude. This position performs professional work of considerable difficulty assisting in a range of administrative functions related to brand management and strategies. This includes master calendar management, meeting arrangements, team events, office management, presentation organization, preparing reports and financial data, meeting minutes. You will be exercising your creativity, collaboration, leadership, and strategy skills. Key attributes include a strong willingness to help and support, and ability to cope in a fast-paced, ever changing environment.
Responsibilities:
Managing and booking multiple global travel schedules
Manage complex and dynamic schedules quickly and expertly
Schedule, prepare and coordinate complicated internal/external meeting
Coordinate special projects and schedule, prepare and set up for complicated meetings with internal and external individuals
Provide active management of the Executive’s time throughout the working day to ensure meetings remain punctual
Conduct daily/weekly reviews of upcoming schedule to ensure best use of time
Coordinate weekly activity reports from team members and prepare weekly Execo summaries
Establish processes to make executive interaction efficient and effective
Handle confidential and non-routine information and facilitate communication between appropriate departments
Process new hires, change of status, contractor & staff timecards and IT and facilities work requests
Perform general administrative functions such as formatting and typing correspondence and documents, proofing and editing corporate documents and photocopying and collating documents
Support departmental procurement management, invoice creation and coordination with Finance
Proactive management of the Executives contact with key clients and maintain client contact database, tracking frequency of communication and interaction
Create, edit and proofread business communications and documents on behalf of the Executive utilizing MS Word, Excel and PowerPoint
Plan special events for the Executive’s organization such as quarterly leadership meetings, group off-sites and team events
Monitor executive’s inbox and draft correspondence to clients and colleagues
Prepare and submit expense reports, review expense submissions from direct reports to ensure compliance with expense rules
Provide support for all internal systems for approvals and HR processes
Assist in special projects and research on an as-needed basis
Qualifications:
BA/BS degree
8-10 years’ experience supporting a C level Executive
A positive can-do attitude and willingness to help and support
Ability to be flexible to thrive in a very fast-paced and ever-changing environment
Exceptional ability to multi-task, prioritize and work under critical deadlines and manage workload with little direction
Follow written and verbal instructions and communicate effectively verbally and in writing.
Master problem-solver with the ability to act confidently to make sound decisions independently
Good sense of humor with a friendly communication style and a strong customer service mindset
Highly trustworthy when handling sensitive and confidential information
Ability to interact with all levels of internal and external contacts with diplomacy and professionalism.
Ability to work well with Executive Assistants across the company to coordinate resources
Great follow through and attention to detail
Resourcefulness and ability to anticipate issues and work through them, proactive nature
Strong sense of urgency and efficiency in completing work
Ability to take self-initiative and be proactive
Ability to think ahead and anticipate events, prioritizing work accordingly
Ability to work effectively with both co-located and remote teams and managers
Proficiency with MS Word, Excel, PowerPoint, Outlook and Internet Explorer
Excellent common sense and ability to make solid judgment calls independently
Collaborative worker who can adapt to change
Skilled at working effectively with cross functional teams in a matrix organization
Opendoor is looking for a Benefits Manager to support its rapidly growing population. Reporting the Head of HR, you will partner with HR and business leaders to manage the strategic design and implementation of benefit programs across the country while ensuring a great employee experience. The right candidate thrives in fast-paced, high growth culture that values strategic communication, teamwork and results. You are self-motivated and detail oriented with a strong orientation to data analytics and project management.
In this role you will:
Implement all benefits and retirement programs.
Develop benefits strategies that ensure programs are designed competitively, executed efficiently, and align with company goals.
Project manage benefits renewals including timelines, analysis, and implementation.
Manage new location benefit program set-ups.
Ensure benefits programs deliver a great employee experience through innovative solutions, communications, and education.
Participate in mergers and acquisitions, from due diligence to integration.
Partner with Finance, Legal, and Procurement teams to ensure benefit programs remain compliant and third party vendors meet company requirements.
Collaborate with Communications team to ensure benefits programs are communicated effectively and creatively to employees and dependents.
Partner with Benefits Brokers and vendor partners to ensure benefits are designed competitively and delivered efficiently and effectively
Develop global wellness campaigns and all benefits related communication campaigns
Keep current on market trends, business challenges and priorities by gathering competitive market data and networking with industry peers
We’re looking for teammates who have:
5-8 years of experience in global benefits
Bachelor’s Degree in Business, HR, or related field
Experience in a fast-paced technology company
Strong project management and analytical skills
Ability to influence senior management and work across all levels of the organization
Effectively build relationships with key stakeholders
Ability to prepare and deliver executive level presentations
CALIFORNIA (REMOTE) /OPERATIONS – PEOPLE OPERATIONS /FULL TIME
POSITION OVERVIEWThe Human Resources Generalist collaborates with the Director of People Operations (DPO) to provide a variety of skilled HR duties to the organization
.ESSENTIAL FUNCTIONS· Administer recruiting cycle including: posting, sourcing, screening, interviewing, pre-employment, new hire paperwork, on-boarding, etc.· Effectively fill open positions in a timely manner.· Administer and process: separations, benefits, workers’ compensation, leave of absence requests, return-to-work program, etc.· Assist in development and implementation of departmental goals and personnel policies.· Maintain accuracy of all systems including HRIS.· Respond to all requests, questions and issues in a timely manner.· Ensure departmental compliance with all policies, procedures and standards in accordance with federal and state regulations.· Create and distribute various reports.· Maintain employee records and files in accordance with state and federal requirements.· Assist in the investigation and resolution of personnel issues.· Maintain knowledge and understanding of existing and proposed federal and state laws/regulations.· Under the supervision of the DPO, interpret appropriate laws/policies and advise accordingly.· Assist in providing feedback to managers on personnel reports.· Effectively relay issues and concerns to the DPO.· Comply with all Giving Assistant policies and procedures.· Other duties, as assigned.
ESSENTIAL JOB REQUIREMENTS
Education· Bachelor’s degree.· Professional HR Certificate and/or certification (preferred).
Experience· A minimum of three years of general, hands-on HR experience.· In-depth knowledge of CA state employment and HR law (required).· Intermediate knowledge of HR laws and regulations at the federal level.· Experience with HRIS.· Experience working with highly confidential and/or sensitive materials.
Required Skills· Ability to communicate effectively both orally and in writing.· Proficient computer and technology skills including Microsoft Outlook, Excel, Word, PowerPoint, search engines.· Professional writing ability, including usage, grammar, spelling, punctuation and vocabulary.· Exceptional organizational, interpersonal, communication and time management skills.· Demonstrated ability in the area of prioritization and strategic thinking.· Hands-on, high-energy work ethic, with an ability to work very effectively as part of an administrative team and with all levels of the company.· A process and analytically focused mindset, with the highest attention to detail to proactively anticipate and resolve/coordinate issues.· A passionate self-starting mindset, able to work autonomously, but also enjoys and is effective collaborating with peers.
COMPENSATION$80,000-$90,000/year. Actual wage is based upon level of education and experience.
BENEFITS· Stock options· Medical, Dental, and Vision Insurance· Flexible Vacation (no cap)· Paid birth and parental leave· Stipend for continuing education· Dependent care, and health FSA· Employer-sponsored 401k· Cashback donation matching· Quarterly company volunteer activities
Role Overview: As an early Strategic Finance hire, you will be in a unique position to build and scale our strategic analysis, financial planning, forecasting, and reporting efforts, while also having the opportunity to turn key insights into impact. If you enjoy working in an environment that is fast-paced, analytically rigorous, mission-driven and impact-oriented, read on and apply now! #Li-Remote
What You’ll Do:
Partner with accounting and data science teams to build the foundational analytical tools that enable leadership to analyze monthly, quarterly, and annual business results, key performance indicators, and data trends, including monthly reporting on forecast-to-actual variances, and synthesize results to develop critical business insights
Apply business judgement and financial insights to assist with decision making related to unit economics, margin levers, core business expansion, and new opportunities
Build guardrails and milestones for financial and performance management and identify controls and improve processes to prepare Homebound for the next stages of growth
Represent Team Finance as a fiercely collaborative, proactive and intellectual team members who put Homebound first
Apply business judgment and financial insights to assist with decision making related to new initiatives, products, and business opportunities
Think strategically and then execute – the models we build aid in decision making and strategy – we operationalize our insights
Who You Are:
2-4 years of experience in business strategy / analytics, operational FP&A, investment banking, consulting, private equity or other analytically-intensive roles at either high-growth technology startups or well-established companies
Deep understanding or strong desire to learn financial modeling, valuation methods, and key metrics used in the real estate or marketplace industries; strong working knowledge of GAAP
Agile self-starter with ability to move quickly and desire to own and be accountable for projects from Day 1
Service-oriented attitude characterized by strong listening skills and the desire to achieve shared success
Knowledge of Looker and/or Host Analytics (or comparable modeling applications) a plus
BS / BA in Finance, Business, Accounting, Economics or similar
KeepTruckin is looking to add an analytical and system savvy Inventory Analyst who will work closely with other accounting and finance team members, as well with supply chain team members. The analyst will play an integral role in managing PPV and new processes around raw materials purchasing. This person is also a key player in assisting the Accounting team with month-end closing and account reconciliations, audit, and any ad hoc projects as needed.
What You’ll Do:
Help to develop processes and procedures around raw materials purchasing
Manage documentation and document control for raw materials
Calculate and analyze PPV
Assist the Accounting Manager with process documentation and development of internal controls over financial reporting for areas of responsibility
What We’re Looking For:
1+ years of experience
Supply Chain and/or Accounting experience preferred at a hardware company
MS Office and Google Docs proficiency preferred, including Microsoft Word, Excel and Google Docs and Sheets
Experience with Netsuite, Salesforce, and 3rd party warehousing systems
Strong analytical, time management, and problem solving skills
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Design and operational plans to manage our Human Resources operations including payroll processing
Addresses strategic and tactical issues pertinent to delivery of Human Capital services
Oversees the operations of the Human Resources Service Center, which maintains records and provides general assistance through first-line delivery of information, customer service and administrative support to incoming questions
Directs provision of information, issue resolution on HR-related topics, and supporting HR technology and services
Develops, maintains and delivers tools and processes related to employee HR/Payroll data, reporting, payroll tax and accounting, and contingent workforce information
Provides requirements, guidance and support to Corporate Systems for technical and functional HR systems modifications. Manages various vendors in support of operations
Other Responsibilities:
Sets team direction, resolves problems and provides guidance to members of own team. – May oversee work activities of other supervisors. – Adapts departmental plans and priorities to address business and operational challenges. – Influences or provides input to forecasting and planning activities. – Product, service or process decisions are most likely to impact multiple groups of employees and/or customers
Identify appropriate metrics and data collection approaches to support business needs (e.g., reasons for checks, quantity/quality monitoring) -Design/develop/distribute reports to applicable stakeholders in order to meet business or legal needs (e.g., business reviews, governance dashboard) -Identify/communicate trends and information related to current business issues/needs (e.g., training needs, system issues)
Analyze data/reports and make appropriate changes to help improve performance of the payroll function (e.g., error prevention/correction)
Design/run system queries and reports to capture data/information needed for reporting/analysis of payroll and employee issues, utilizing appropriate systems/tools (e.g., PeopleSoft, Microsoft Office suite, CRM, ADP, ACH, TAM reports)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
BA or BS or equivalent work experience
Intermediate to advanced level of proficiency with MS Excel
Knowledge of internal systematic controls related to Sarbanes-Oxley requirements
Experience with acquisition mapping, fit/gap analysis, set up and testing
Experience with building efficient payroll processes
Ability to work various hours as needed to support payroll processing
This is a full-time position with American Bird Conservancy that can be either remote or located in one of the ABC offices (The Plains, VA or DC). The Grants & Contract Subaward Specialist for American Bird Conservancy is responsible for all post-award financial reporting requirements on sponsored projects for specified cost centers, including billings on awards, account setup, timely and efficient maintenance, and closeout of sponsored projects. Under limited direction, the Grants & Subaward Specialist researches and interprets applicable regulations, guidelines, and standards, and provides expert advice and oversight to staff in the administration for sponsored projects.
This position requires a broad knowledge of all ABC programs and structure. Work requires initiative, flexibility, accuracy, and attention to detail. The Grants and Finance Coordinator reports to the CFO-COO.
Primary Duties:
Review financial data for legitimacy, accuracy and allowability of charges in compliance with Uniform Guidance (2 CFR 200).
Perform Single Audit (A-133) preparation, to include the Schedule of Expenditures of Federal Awards (SEFA).
Analyze budgetary line items for material deviation.
Prepare and submit Financial Reports for federal, other governmental, and privately sponsored projects.
Coordinate across divisions and review submitted documents and submission of timely reports in accordance with sponsor financial reporting specifications.
Assist with external audit reviews and provide financial and project information for awards within assigned areas.
Review ledger accounts for Sponsored Projects (i.e. identify and correct accounting errors, request budget adjustments, etc.).
Review critical award information set up in the financial system.
Review expenditures charged to sponsored awards for allowability, allocability and reasonableness as per sponsors’ regulations.
Coordinate and/or generate grant reports (both narrative and financial) for submission to agencies and ensure compliance with federal and state grant regulations.
Assist in the preparation of annual budgets.
Monitor accounts in Financial Edge to ensure proper coding and allocation, and prepare adjusting journal entries when necessary.
Other duties as assigned.
Position Requirements:
A bachelor’s degree in finance, accounting, business or related field and at least five years of work experience in finance and grants management. A combination of education and related work experience is acceptable.
Experience with and knowledge of federal and non-federal sponsor regulations and Uniform guidance, agreement types, and terms and conditions.
Knowledge of grants, contracts, MOU’s and subaward agreements.
Experience in fund accounting and using accounting software is required, with Financial Edge experience preferred.
Proficiency with office computers and equipment. Strong proficiency in using Microsoft Excel and Word; knowledge of all Microsoft Office programs is preferred.
Ability to work independently, efficiently, accurately, and within deadlines.
Ability to work with a wide range of people at all levels.
Good organizational and administrative skills.
Good communication skills, in person and in writing
Background screening required.
Benefits:
Benefits include medical, dental, and 403(b) plan.
Paid vacation days, holidays (10+), and sick leave.
Job TitleCredentialing SpecialistJob DescriptionIf you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.In this role, you have the opportunity toServe as our primary contact to the Radiologist during the credentialing process.You are responsible for
Credentialing of new Radiologists
Collects and manages all credentialing documentation for DR Radiologists
Creates the Rad Profile for use in applications
Verifies (via primary source) all of the following information:
Educational history
Board Certification
Professional References
All medical-related employment
All hospital affiliations
Insurance policies held
Personal Identifications
Sanctions/exclusions/background check
verifies malpractice/disciplinary history
Member of the Credentialing Committee responsible for reviews and presentation of new Radiologists to the committee for privileges per the Appointment Process
Maintains credentials of all Radiologists; reappointment verifications completed every two years
Notifies Radiologists of upcoming expirations; responsible for making sure all documents on file are up-to-date
Notifies all appropriate co-workers when credentials are updatedYou are a part of Our Direct Radiology team that maintains accreditation for the Radiologists that have to be re-credentialed every two years.To succeed in this role, you should have the following skills and experience
Basic Computer Skills; MS Office, Adobe
Must be able to communicate well over the phone, email and in writing
Previous experience or training in office administration and basic office duties
Ability to multi-task, flexible, reliable, team player
Sitting at desk while working shifts that range from 4 hours to 8 hours, with breaks as determined by applicable labor laws and Philips/Direct Radiology’s break policy
Remote employees are required to have an environment free of all outside distractions and background noises. While on shift, it needs to remain clear of non-work related events, people, and activities that may disrupt or interfere with work.
Ability to have direct ethernet connectivity at workstation, with a speed requirement of 20+Mbps down and 5+Mbps up. Exceptions to this for specific positions within the Company must be presented for approval prior to employment.In return, we offer youa dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully utilize your talents. The work location of this position is home based (remote worker).
We’re looking for a well-organized and proactive Executive Assistant/Project Manager to support our VP of Engineering.
To succeed in this role, you must be meticulously organized, a thoughtful communicator, and process guided. If you’re adept at interacting with staff at all levels of the organization in a fast-paced environment, this is the opportunity for you!
A critical part of this role is to understand the priorities of the company and to effectively prioritize time amongst many conflicting priorities, and serve as a reliable point of contact/liaison for internal and external parties. Your ability to exercise both sound judgment and discretion is key. You will ensure that the office is efficient, moves at the speed of the business and is responsive to our associates, leadership team and external partners. You have a strong internal drive, are focused on relationships, and maintain the highest standards of professionalism. This role also requires strong leadership skills, analytical and problem-solving skills and hands-on experience in project management skills.
What You’ll Do:
Act as the point of contact between KeepTruckin VPs and internal/external clients
Proactively working with other EA’s to optimize cross-collaboration and ease communication across orgs
Maintain multiple calendars and recurring meetings; prioritizing appropriately and using good judgment in offering solutions to complex scheduling and meeting planning as needed
Coordinate arrangements for internal/external meetings, conference calls; compile and disseminate materials for meetings and calls as required
Support multiple members of the senior leadership team
Roll out initiatives like on-boarding program and rewards program to improve engineering efficiency
Help on procurement process, event and budget planning
Work autonomously to manage projects and maintain communication with interested parties
Plan and execute on team building events and off-sites
Serve as a department and company “cultural ambassador” to reinforce team and company culture
Prepare and schedule activities such as travel arrangements, internal and external business meetings, client or third-party appointments, conferences and general office events, including scheduling of conference room use and catering needs
Help with rolling out promotion processes and training programs
Maintain expenses using Expensify; review and coordinate approval of all expenses including processing accounts payable invoices
What We’re Looking For:
3+ years of experience supporting a senior executive or leadership team at a fast-growing company. Prior experience supporting engineering or product execs highly referred
Outstanding communication skills, both written and verbal
High level of confidentiality, discernment, and judgment
Exceptional organizational skills. You are able to handle continuous change, shifting priorities, and interruptions without losing focus of tasks
Strong time management and prioritizing skills
Manages stakeholders effectively
Strong sense of humility, maturity, and adaptability under pressure
Bachelor’s degree
Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks
Equivity is looking for part-time virtual assistants who have experience scheduling meetings, coordinating breakout rooms, and facilitating large volume interviews utilizing Zoom. The ideal candidate will be an expert with all things Zoom, including scheduling, troubleshooting, assisting candidates with finding the correct breakout rooms, and much more. This candidate will need to be available an average of 15-18 days per month for a variety of different interview schedules. Some days, you will be required to setup, host, and facilitate interviews from 8am – 4:45pm ET, other days, the schedule will be 10am ET – 3pm ET. You will have advanced notice of the calendar schedule. The selected candidate will be an enthusiastic people person, a great technical troubleshooter, and a whiz with Zoom interviews. If this sounds like you, we want to hear from you!
Experience supporting C-level executives with scheduling, as well as experience with recruiting and/or hosting large scale virtual meetings will be required. Expert proficiency with Zoom is also a must. The selected candidate will enjoy being the liaison between the client we are supporting (a tech consulting firm), and the candidates interested in careers with that firm. They will need to project enthusiasm with interacting with upper management and prospective candidates, confidence in their technological abilities for troubleshooting and logistics, and strong communication skills to be successful in this role.
More about our company:
Equivity matches clients with virtual assistants that provide administrative, marketing, and paralegal support. Our virtual assistants work with a high degree of autonomy and are responsible for developing relationships with our clients. Because we provide extremely attentive service to our clients, you must be available to respond to client communications during business hours within one hour by email, phone, and text and be available to work on projects during the business day. All of this work is done remotely, meaning that you can work from home.
The selected candidate would be hired as a part-time (W-2) employee of Equivity, not an independent contractor (1099 status). We are looking for somebody who has at least 20 hours per week of availability, and the pay rate is $17.00 per hour, with opportunities for advancement. We are a growing business and are looking for a virtual meeting host who is excited to partner with us and is interested in a long-term role with our company.
Qualities we are looking for:
Organization
Dedication
Initiative
Reliability
Attention to detail
Resourcefulness
Excellent communication skills
Responsiveness
Ability to work independently with limited oversight
This role will directly support the SVP, Head of Optum Care Marketing and operationally support the broader Optum Care Marketing team. Direct accountabilities include traditional administrative and clerical support activities, managing efficient invoice management, and department business segment liaison (BSL) role, in charge of department procurement, employee onboarding, systems access and ad hoc software/hardware requests.
This assignment is designed to offer an executive assistant experience as well as the ability to learn the marketing function and broader Optum businesses while developing business management operations skills and competencies.
You’ll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.
Primary Responsibilities:
Traditional administrative / clerical support roles including: answering the telephone, typing / word processing of documents, maintaining calendars, setting up meetings, making travel arrangements, copying, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance
Support procurement requests including efficient processing of invoices
Provide meeting logistics support including setting up and monitor web casts, prepare and provide meeting materials, ensure audio visual and telecom needs are met, and secure rooms and catering as needed
Monitor emails and messages as needed during core and some non-core hours
Collect needed data and content for monthly, quarterly and ad hoc executive and business reporting
Project management including request and take follow-ups to support project deliverables
Develop and edit presentations
Ensure effective utilization of technology tools by the SVP
Ability to maintain and update the SharePoint sites
Act as the Business Systems Liaison (BSL) for the Optum Care marketing team
Manages onboarding experience and assist hiring manager with all sourcing and systems access
Act as communication point for new technologies and initiatives being introduced by UnitedHealth Group IT
Ariba and Service Request Center for all IT-related requests, and are expected to follow the correct procedures to complete and submit Service Requests
Point of contact for Real Estate Services for Optum Care marketing team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school education or equivalent experience
3+ years of executive assistant experience supporting c-suite level executives
Intermediate Microsoft Word proficiency: create and edit documents from scratch
Intermediate Microsoft Excel proficiency: create spreadsheets from scratch, create and edit formulas, and manipulate expense reports
Intermediate Microsoft PowerPoint proficiency: create and edit PowerPoint slides to utilize in executive and staff meetings
Advanced Microsoft Outlook proficiency: complex calendar management including meetings, travel and conferences
Preferred Qualifications:
Bachelor’s degree
Experience in coordinating projects to meet deadlines with successful measurable outcomes
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Contribute to the success of customer implementation through active participation in meetings for new business wins
Prepare plan materials such as administrative documents and customer education materials
Perform structure building, revisions and billing set up
Research installation issues and develop customer specific resolutions
Audit contract loads for adherence to quality measures and reporting standards
This is a challenging role with serious impact. It’s a fast paced, high volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Your accuracy will be vitally important and monitored carefully to ensure our system is correctly coded and that all plan documents are precise.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma / GED (or higher)
1+ years of healthcare experience in an office setting
Knowledge of Microsoft Office Suite to be able to create, modify and send documents in Word, Excel and Outlook
Dedicated work area established that is separated from other living areas that provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)
Zurich is currently hiring an Executive Assistant! As an Executive Assistant, you will be providing personal assistance and support to the Head of Industry Practices & Senior Management team members. You will also be responsible for up to 5 members of Senior Management to be mainly in the CST & EST time zones. You will be supporting the day-to-day activities and building trusting relationships with those leaders. This position can be remote but must be willing to work EST zone.
Executive Assistant I are responsible for a variety of tasks:
Under general supervision, performs moderate and confidential administrative for Senior Management.
Organizes and prioritizes own assignments to ensure timely and accurate completion of work.
Greets and directs internal and external customers to the appropriate person(s). Handles internal customer and employee inquiries. May refer more complex inquiries and/or complaints to appropriate personnel.
Answers and screens phone calls and responds to simple e-mails for Senior Management.
Composes routine and non-routine correspondences from brief notes, oral or written instructions. Receives incoming mails and forwards to appropriate personnel to handle.
Controls, coordinates, and maintains Senior Management, schedules and coordinates meetings, appointments and other activities. Does follow-up work as needed.
Maintains supplies, coordinates travel logistics using the ARIBA procurement tool.
Prepares expense reports and handles payments for expense items.
Basic Qualifications:
Bachelor’s Degree and No prior experience required in the Administrative area OR
Associate Degree and No prior experience required in the Administrative area OR
High School Diploma or Equivalent and 3 or more years of experience in the Administrative area AND
Microsoft Office 365 experience
Experience planning, organizing and scheduling work
Preferred Qualifications:
Can work independently
Knowledge of company operations, and organizational procedures
Administrative experience in a multi-tasked, high-paced, confidential environment
We approach our work with radical empathy and expect all of our teammates, from customer care to design, to do the same. Our dream writer is a thorough, compassionate, and independent individual with an eye for detail and big heart for helping others.
About the Role
Work with who you want, when you want: you’ll select your clients and work with them to craft their new resumes, cover letters and LinkedIn profiles
Navigate our platform, designed by writers for writers, to communicate with clients, writer support staff, and find any and all resources you may need to be successful
Work as much or as little as you’d like: create your own schedule with a minimum of 3 completed orders per month
Our average writer earns $900-$950USD per month
About You
Talented writer with an exceptional eye for detail
Seasoned professional with 3+ years’ experience with business terminology
Strong communication skills
Self-starter with superb time management and organization skills
Enjoys helping others feel empowered and confident in their achievements
Microsoft Office proficient (tables, styles, paragraph spacing, colors, etc.)
Benefits & Perks
Support from our global community of editors, writers, and customer care professionals through our custom made platform
Access to industry-leading writing tools and services including resume and cover letter templates, style guides, email templates, and more
Endless flexibility with on-demand access to projects to fit any schedule with the freedom of remote work
The Virtual Registered Nurse (RN) works in conjunction with primary care providers and support staff who provide healthcare solutions and clinical excellence to patients through virtual health primary care services using real-time audio-visual engagement. All duties and responsibilities are to be performed in compliance with state and federal laws and regulations governing the legal scope of nursing practice and practicing standard of evidence based nursing to each patient.
Work Relationships:
Clinical Operations Managers and Directors.
Clinic Manager, clinic staffed based team-members including providers and non-providers.
Administrative clinical partners.
Working Conditions:
Remote, non-center based.
Needs to have a private space that is compliant with the telecommuter policy requirements to be able to maintain HIPAA standards.
Must have access to high speed internet and phone lines.
Ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements and ability to lift 50 lbs.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges
Primary Responsibilities:
Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly.
Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
Utilizes genuine and positive communication to make each customer feel informed, understood, and special.
An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
Adherence to standards of business conduct and compliance.
Patient Care:
Assess, screen, triage and perform treatment ordered for patients.
Complete detailed and comprehensive data collection upon clinical intake, including appropriate evaluation of chief complaint, medication Hx, PMH, allergies, social Hx, etc.
Review charts and records for completeness.
Facilitate telehealth services by rooming patients in preparation for appointments. Ready the patient by checking quality of audio/video equipment and setting such as room lighting. Notify provider when patient is ready for visit.
Accommodate the patient’s needs, preferences, and potential cultural, social, physical, cognitive, and linguistic and communication barriers to technology use.
Process requests and referrals, providing efficient follow up with the patient, pharmacy, or other entity, as needed.
Prepares drug refill, lab order, and imaging order requests for review by the provider as directed by department protocols and established standing orders.
Oversee and coordinate the daily patient care flow, assisting and participating in all aspects of patient care for all patients within the center.
Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
Provide patient education at virtual visit appointments including anticipatory guidance, information about chronic care, disease prevention and the promotion of health maintenance.
Complete and/or track clinical orders and results daily.
Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
Proper, concise and complete documentation in EMR, other computer-based applications, and/or paper-based forms for all assessments and procedures.
Use best practices in telepresence skills to create a positive patient-clinician rapport and a meaningful encounter through technology.
Provide clinical oversight and guidance for unlicensed assistive personnel.
Comply with OSHA and HIPAA requirements, and follow policies and procedures as outlined by MedExpress and Optum Virtual Care.
Other duties as assigned such as new models of care, new types of procedures, use of new technology, etc.
Learning, Ongoing Education, and Licensure:
Obtain and maintain RN licensure in all Optum Virtual Care service areas.
Maintain clinical skills and competency for all procedures and participate in training and mentoring of other clinical staff members.
Completes clinical competency evaluation/review as determined by leadership.
Maintain technical skills and apply new knowledge to position according to clinic policy.
Maintain knowledge of Medical Terminology and standards of nursing care.
Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
Read and keep up-to-date on all department communications.
Complete all assigned training.
Documentation of competency is required for all role appropriate procedures, in addition to State specific licensure or certification as applicable.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
Must be a graduate of an accredited School of Nursing with current and unrestricted RN licensure in a Nurse Licensure Compact State.
Minimum 2+ years dedicated nursing experience in urgent; emergency; ICU; and/or primary care preferred.
Primary or urgent care nursing experience preferred.
Required to maintain CEU/CNE’s as applicable for licensure.
Experience using audio/visual technology or video conferencing platforms required.
Ability to work efficiently and effectively in fast paced, innovative environment.
Ability to effectively manage multiple, competing priorities.
Ability to work independently and as part of a high performing team.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to nursing practices.   Â
Knowledge of computerized information systems used in business applications and clinical management systems (EMR).
Perform duties in accordance with the customary rules of ethics and conduct of the applicable State Board of Nursing and other such regulating bodies. Â
Strong commitment to customer service and excellence in healthcare.
Ability to communicate effectively both orally and in writing.
As a Medical Record Review Analyst, you will support healthcare facilities throughout the country by processing scanned medical records using our patented Solarity software. Records you process will be used in patient care, sometimes within that same day, so accuracy and productivity are important. So are computer, typing and 10-key skills.
In this position, you’ll have clear performance metrics and easily be able to see how you are performing relative to your goals. You can also earn additional income through our pay for performance program. Individuals who qualify currently earn an average of $1.00 more per hour. Top performers are earning an average of $3.00 more per hour!
This is a computer based, work from home position, with no calling responsibilities. Computer equipment will be provided.
Additional Details
Starting pay is $12.00/hour. Employees are reviewed for a salary increase at 90 days based on performance and then annually after that. We offer a $.50 shift differential for 2nd shift and a $1.00 shift differential for 3rd shift. Additional income can be earned through our pay for performance program.
Employees can also earn gift cards and additional paid time off through a performance based reward system within the department.
Multiple shifts and hours are available, all with a set schedule and consecutive days off. Currently hiring for 1st and 2nd shift positions!
Advancement opportunities available within the department and throughout the company.
Full time employees are eligible to enroll in benefits, including medical, dental, and vision the first of the month following 30 days of employment. We also offer a 2% match for 401k contributions the first of the month following 90 days.
Supporting healthcare clients requires that we are open 24/7/365. We typically take volunteers to rotate holidays for fairness and pay holiday pay for 6 major holidays.
A high school diploma or GED is required. Along with strong attention to detail and the ability to make quick informed decisions, perform repetitive tasks and work on a computer for an entire shift. Experience with medical records helpful, but not required.
To successfully work from home, you will need at least a 5-megabit internet connection.
Hiring Process
If you are selected to move forward in our hiring process after applying, we will reach out by email and have you complete a data entry and 10-key assessment. Emails sometimes end up in junk folders, so be on the lookout.
Job Summary: We have an excellent opportunity for a finance professional to join the OSQ Factory Finance team supporting the CCM (Circuit Card Manufacturing) value stream. CCA covers various different businesses (LWAD, RIS, Naval Power, AT) producing technologically advanced products which are critical to Raytheon’s businesses.
You will also have a strong desire to show ownership and to utilize their talents to drive collaboration between various areas throughout the organization.
Responsibilities to Anticipate:
Financial reporting and analysis for various areas of the CCM portfolio.)
Supporting operations in preparing, reporting, and presenting unit hour tracking information,
Material management,
Supporting and creating monthly LRE and quarterly EACs,
Forecasting sales and R&O development.
Communicating financial performance and providing guidance and insight to a variety of stakeholders within the organization.
Assisting with bid & proposal work
Performing ad hoc financial analysis
Qualifications You Must Have:
A university degree and a minimum 5 years prior relevant experience, or an advanced degree in a related field and minimum 3 years’ experience
Proficient in Excel, PowerPoint, Office, Outlook.
Qualifications We Value:
Strong problem solving and analytical skills.
Clear, concise communicator with all levels of management.
APEX/PRISM/Business Intelligence (BW) knowledge and experience.
Ability to collaborate across the organization in a dynamic and challenging environment.
Good organizational skills and energetic self-starter
Earned Value Certified
6Sigma Specialist.
Excellent problem solving and analytical skills APPLY HERE
** This position can be located remotely anywhere in the United States **
PRIMARY PURPOSE:
Under minimal supervision, this position provides functional expertise and is responsible for support of the HR, Payroll and/or Timekeeping system(s) and modules. This position serves as an internal consultant to gather requirements, support system design and maintenance, create and manage reports or analytics, facilitate integrated testing and resolve functional issues. Partners with IT to manage the implementation phases of system and/or upgrades; recommends improvements to application usage and/or process. Responsible for functional documentation of system processes and workflows.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Maintains good attendance and punctuality per the absence policy.
May assist with coordination of workflow, training, and mentoring of support staff, as required.
Remains abreast of changes and developments to regulations, standards and best practices. Ensures system processes and design remain in compliance with federal, state and local requirements. Identifies, analyzes and presents changes where required.
Develops strong relationships with business and technology partners to identify system enhancements to support evolving business and user needs. Demonstrates the ability to partner and collaborate with a variety of cross functional business groups to develop and influence efficient, supportable processes. Facilitates gathering and documentation of system requirements. Completes impact analysis in support of required or requested changes.
Provides input and works with technology partners to determine how to implement enhancements and/or required changes. Incorporates best practices for system use to support automation in processes. Reviews, confirms and documents final configuration outcomes.
Plans, performs, coordinates, or leads other team and project members in testing activities to ensure all processes work according to predetermined goals and quality results are achieved. Responsible for the development and execution of integrated test plans for systems upgrades, enhancements and interfaces between other systems.
Facilitates and maintains process mapping and workflow documentation. Ensures documentation is consistently up to date and accurate for processes supported by HR, Payroll, and/or Timekeeping system(s).
In cooperation with technology partners, provides on-going system production support; maintains and updates foundational system components and data management including business structures, access definitions, workflows and integrations. Manages system issues and records cases for review and resolution in partnership with the vendors and technology partners.
Supports the identification and development of standard reporting and analytic needs to support evolving business needs. Gathers and documents requirements to facilitate the design and creation of analytics, reports and dashboards for business users. Generates and maintains ad hoc reports, as requested.
Partners with leadership, technology partners and training resources in developing training plans, documents and job aids. Assists in facilitating training of HR and Payroll users on HR, Payroll, and/or Timekeeping system(s). Delivers presentations, communicates relevant project information to management and peers.
Participates in projects to support business needs. Interfaces with other project staff to ensure project completion (e.g., shares knowledge and best practices, ensures effective communication). Complies with and participates in change control processes through project completion.
Performs all other duties, at the discretion of management, as assigned.
REQUIREMENTS:
Knowledge/Education Bachelor’s degree or equivalent combination of education and/or experience required. Knowledge of automated applications systems, system development life cycle, and project management principles required. Knowledge of applicable business application(s) required.
Licenses/Certifications None
Experience Five or more years of HR, Payroll and Timekeeping applications experience required. To include: • Experience with system implementations, upgrades, application configuration, systems analysis, requirements definition, user testing, and production support or processing. • Experience supporting Kronos, UKG, ADP, Oracle or other HR and Payroll system products.
Skills/Abilities Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. Must be able to maintain confidentiality. Strong interpersonal, written and verbal communication skills. Ability to analyze functional problems and develop sound and cost-effective solutions. Excellent planning, organizational, analytical, problem solving and prioritizing skills. Ability to plan and organize a diversified and heavy workload. Ability to make sound decisions and work well under pressure. Ability to work independently and in a team environment. Ability to work effectively with all levels of staff and management and provide consistently high levels of customer service. Strong computer skills.
Salary Range: $79,698 – $86,341
PLEASE NOTE: This range is based on national averages and may be different based on the specific location of the role.
Positions in this function are assigned to provider groups who submit rosters and covers all demographic and contractual elements. Data Loading Analysts (DLAs) are responsible for various loading activities related to the provider network database (NDB). DLAs make informed decisions to deliver quality results and are responsible for properly maintaining the provider data housed in our core systems to allow for proper claim payment and member directory information. Positions in this function are assigned to provider groups who submit rosters and covers all demographic and contractual elements. Data Loading Analysts (DLAs) are responsible for various loading activities related to the provider network database (NDB). DLAs make informed decisions to deliver quality results and are responsible for properly maintaining the provider data housed in our core systems to allow for proper claim payment and member directory information.
Primary Responsibilities:
Receive data from multiple inbound sources (e.g., rosters, spreadsheets, email, Phycon, etc.)
Interpret, organize, and collect data to enter into the system
Utilize multiple database systems and tools to enter and/or research provider data in NDB
Contact internal or external data submitter to verify/clarify information and/or data to be entered, when required
Uses pertinent data and facts to identify and solve a range of problems within area of expertise
Investigates and analyzes non-standard requests and problems, with some assistance from others
Review system results to determine whether keyed data is correct, or updates are necessary
Maintain current knowledge of business strategies, rules, and procedures (e.g., attend training)
Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry)
Participate in applicable ad hoc projects, as assigned
Consistently meet target production, quality, and time utilization metrics
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or above
1+ year or more internal or external customer response / customer service experience
6+ months computer experience utilizing Microsoft Office (including Excel, Outlook, Word…) and computer navigation skills
Data entry experience
You will be asked to perform this role in an office setting or other company location
If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.
The Bill Review Associate reviews bills by following state, federal guidelines and fee schedules. Researches and applies other rules and edits to obtain enhanced savings for our clients. Interact with providers and Claim Professionals as necessary to deliver accurate and efficient bill processing. Communicate and provide timely responses to emails and phone calls from Internal and External customers.
GENERAL DUTIES & RESPONSIBILITIES:
Learns or remains current on billing protocols and regulations, federal and state regulations, and internal procedures that affect processing.
Provides subject matter expertise on billing and coding guidelines and regulations as required by the department.
Identifies trending opportunities related to policies and procedures to ensure efficiency and accuracy in bill processing.
Reviews & researches and initiates the resolution of billing errors.
Researches state agencies for upcoming changes in laws and fee schedules.
Provides guidance to Management regarding changes in laws and fee schedules.
Communicates with Sales to solve pricing issues and payment discrepancies.
Works daily billing file spreadsheet.
Responds to inquiries from internal departments regarding billing.
When unable to resolve the problem in a reasonable amount of time, escalates to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
Meets the standards of the job, such as quality standards and adherence to schedule.
Performs other related duties as assigned
EDUCATIONAL REQUIREMENTS:
A high school diploma or GED is required for this role.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of Billing rules and regulations and federal and state regulations.
Excellent customer service skills that build high levels of customer satisfaction.
Effective verbal and written communication skills.
Computer navigation and operation skills.
Detail-oriented with good organizational skills.
Ability to manage multiple tasks.
Ability to work both independently and in a team environment.
Ability to maintain confidentiality
Bill Review Associate I
Entry level role. Applies basic skills with moderate level of proficiency. Generally performs basic billing review/resolution processing and handles inquiries by following standard scripts and procedures. Works under close supervision without latitude for independent judgment. Consults with senior peers and team leads on non-complex issues to learn through experience. Typically authorized to make decisions regarding items under $500 without receiving approval from a team lead or supervisor. Typically requires one or more year’s customer service experience. One or more years of financial services experience and prior bill review experience is preferable.
The Cash Applications Associate will research, validate and process requested adjustments to payments applied abiding by the policies and procedures set by management.
GENERAL DUTIES & RESPONSIBILITIES:
Use the Imaging system to view and research all incoming receipts by receipt number, patient name and various other search criteria.
Contact carriers, adjustors and/or collectors via email, phone or fax to obtain all required information in order to apply all receipts in full.
Review, research, validate, and post in Oracle a minimum number of error free receipts per day abiding by the policies and procedures as set by Cash Application management in accordance with approved Oracle posting options.
Apply receipt to invoice line level.
Apply receipt as a receipt write off when payment is for Optimal Care or miscellaneous items such as penalty and interest or legal fees.
Convert receipt to a refund if required by carrier, collector or management.
Convert receipt to a claim for further investigation and assignment to the appropriate AR manager by Cash Application Specialist.
Research, consolidate and correct any misapplied funds located during the research process for applying new receipt in full abiding by the policies and procedures set by Cash Application management.
Research, process, and document any refunds that are discovered during day to day activities abiding by the policies and procedures as set by Cash Application management.
Review, reach, and gather all information required for completing posting of EDI/ACH carrier payments files in Oracle insuring that all documentation has been achieved appropriately according to the policies and procedures outlined by Cash Application management.
Review, research, and assign a minimum number of error free trade management claims per day to the appropriate AR manager abiding by the policies and procedures as set forth by Cash Application management.
Research, validate, and process a minimum number of error free misapplied fund request and/or refund request per day to ensure a 48 hour turnaround time and maintain error free accuracy while maintaining records and reporting to support all processed request as set by Cash Application management.
Assist Cash Application Processor, AR Collectors and managers with research assistance, problem resolution and provide data on various research requests related to new receipts, misapplied funds and refund requests.
Perform special projects as assigned by management.
Develop and update policies and reports as assigned by management.
Provide continued on the job training and monitoring to ensure that Cash Application and Accounts Receivable policies and procedures are followed.
EDUCATIONAL REQUIREMENTS:
High School Diploma or equivalent required; Associate’s Degree of higher preferred.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Expert skills in Microsoft Excel and Word.
Intermediate skills with Microsoft Access.
Basic skills with Microsoft Windows Based Applications.
Effective communication skills, both verbal and written.
Critical thinking and problem solving abilities.
Strong organizational skills.
Multi-tasking ability while meeting strict deadlines in fast paced environment.
Cash Applications Associate I
Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the accounts receivable. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in Cash Applications or equivalent experience. Must process a minimum of 10 error free misapplied fund request and/or refund request per day.
Thycotic and Centrify, both leaders in privileged access management, are now merging to create the most extensive platform in the identity security market, bringing together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable, and protect the modern, hybrid enterprise. ThycoticCentrify will benefit from a shared commitment to innovation, strengthening of clients’ cyber defense, and to assemble leading cybersecurity talent. Privileged access management, one of the fastest-growing areas in cybersecurity today, is expected to double from $2.2B to $5.4B by 2025 according to KuppingerCole. Organizations struggle to keep up with the complexity of protecting the ever-growing number of privileged accounts created by the business requirements to move more infrastructure and services into the cloud. This cloud-centric business transformation has created more opportunities for cyber-attackers and driven a greater need for better control and compliance around these types of accounts. Backed by the financial strength of TPG Capital, the combined company brings together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable and protect the modern, hybrid enterprise in an environment defined by ever-increasing, identity-based cyber-attacks.
Position Summary We are seeking an experienced, personable and service-oriented Executive Assistant to join our ThycoticCentrify team. This role will report directly into the SVP, Engineering and will provide daily support. Individuals applying for this position must be self-starters, action driven, flexible, thrive in a fast-paced environment, excel at managing multiple priorities, and are successful in communicating with all levels within the organization. This is a remote based position.
Key Responsibilities
Responsible for a broad variety of administrative tasks including managing an active calendar of appointments; planning and scheduling meetings, appointments and conferences; completing expense reports; and arranging travel plans, itineraries, and agendas
Provide administrative support to other executives as needed
Coordinate travel and guest arrangements if requested
Manage regular preparation of relevant management reports, including monthly, quarterly and year-end reports
Facilitate internal communications (e.g., distribute information and schedule presentations)
Resolve any problems with travel or accommodations by communicating with all relevant parties
Perform other duties as assigned
Skills and Requirements
Minimum of 4 – 6 years’ experience as either an Executive or Administrative Assistant
Ability to interact with other C-level executives, board members, employees and customers
Handle sensitive and confidential information in strict confidence and demonstrate professional discretion at all times
Ability to work in a fast-paced environment with multiple projects and deadlines; experience working for a late-stage start-up company or technology company is a plus
Strong verbal and written communication skills
Why Work at ThycoticCentrify? We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression! We take care of our employees. We offer competitive salaries and excellent benefits, including top-notch medical, dental, and vision insurance, as well as 401K, comprehensive life, short-term and long-term disability insurance, an employee assistance program and generous time off, are just some of the many benefits we offer.
We are looking for a Technical Support Engineer to assist our customers with technical problems when using ipdata’s services. Your responsibilities would include resolving customer queries, recommending solutions and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator and have a background in software development.
Responsibilities
Respond to customer queries in a timely and accurate way, via email or chat
Identify customer needs and help customers use specific features
Analyze and escalate product bugs (as reported by users)
Create issues on Github with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with customers
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Requirements
BSc in Computer Science or software development experience
Excellent communication and problem-solving skills
Prior experience working with APIs i.e. making HTTP requests in any language
Familiarity with Postman or curl is a plus though not required as both can be easily learnt
Ajilon has partnered with an established company in San Diego who is looking for a Purchasing Administrator to assist their team! The ideal candidate for this position will have solid Administrative skills, experience in Excel and excellent attention to detail. This is a great opportunity to grow your Purchasing experience and support a local, growing company with a great culture!
The pay for this Contract position is $20.00/hour. Position is hybrid between remote and in office.
Responsibilities include:
-Purchase order creation and management
-Monitoring transit times of shipments
-NCMR dispositions and research of discrepancies
-Work with Accounts Payable to invoice tracking to ensure timely payment
-Work closely with shipping, customer care and quality assurance, as needed
-Additional duties as needed
Qualifications:
-2+ years of relevant Administrative/Purchasing experience
-Advanced in Microsoft Word and Excel
-Thrives in a fast paced environment, working on a small team and meeting deadlines
-Very tech savvy and fast learner
– Prioritize and manage time efficiently
– Highly organized with a strong attention to detail and positive attitude!
– Strong communication skills (verbal and written)
Seeking individuals who are self-starters and can work independently with minimal direct supervision.
Hours: M – F 8 – 5
Pay Rate: $20.00 per hour
It’s a great opportunity to get your foot in the door and gain valuable experience Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day as an Administrative Assistant? You’ll be:
Maintains general files, creates documents and reports, orders supplies, and coordinates meetings. Compiles and distributes meeting minutes. Coordinates travel plans and submits expense reports. Compiles, collates, and assembles meeting/presentation materials. Utilizes various software packages to produce professional quality reports, letters, presentations and other documents. Performs various technical support duties such as information gathering, reporting, tracking and researching. Receives and responds to routine correspondence following established procedures. Specifically: • Schedules meetings both internal and external; reserves conference rooms; arranges catering, IT and other supply needs as needed • Manages schedules/calendars for designated team members • Tracks all member outreach and completes weekly summary • Updates forms, maps, phone numbers, etc. • Assists with onboarding new contractors (ordering equipment, business cards, access to systems, etc.) • Tracks IHCP Portal Registrations o Maintains up to date and accurate list of users • Assists with Fast Track Enrollment Form Intake, and enrollment research • Performs data entry in Excel
This job might be an outstanding fit if you:
Possess a HS Diploma or GED 2 years administrative experience that includes proficiency with personal computer and appropriate software, minimum typing skills of 45 wpm and good proof reading skills; or any combination of education and experience, which would provide an equivalent background.
The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional. This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives. To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets. This is a short term contract position and could be perfect for students or teachers over the summer months.
Responsibilities:
Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
Manage timeline and set expectations appropriately
Ability to self-manage, set and meet deadlines, and ask for help when needed
Basic Requirements:
At least 18 years of age
Proficient typing (and spelling) skills
Demonstrated knowledge of and skill in word processing and spreadsheets
We are looking for an experienced Bookkeeper to join our firm. The ideal candidate possesses in-depth knowledge of bookkeeping and payroll practices, as well as preparation of financial statements. They will be able to effectively manage multiple engagements with clients and consistently deliver exemplary services to them. This position is a 100% remote position. Most of the firm’s clientele are located in Jackson, Wyoming. Below is an overview of the job position. Please note that the items listed are not all inclusive.
Responsibilities
Bookkeeping Services:
Post all account activity (checks, deposits, automatic withdrawals, direct deposits, etc.) for multiple clients
Prepare payroll and all associated relevant deposits, tax forms, withholdings, etc.
Reconcile all Balance Sheet accounts
Prepare and review basic financial statements
Prepare and submit monthly Wyoming sales tax forms
Provide guidance on Wyoming sales tax matters (i.e. nexus, online orders, lodging tax, use tax, etc.)
Prepare and submit Annual Corporate Reports to the Wyoming Secretary of State
Facilitate Quickbooks setup (desktop and online)
Provide Quickbooks support, troubleshooting and assistance to clients
Qualifications
Technical Knowledge:
Well versed with accounting software
Advanced knowledge of Quickbooks Online and Quickbooks Desktop required
Experience and comfort working in a remote environment
Up-to-date on current technologies
Familiar, or ability to become familiar once hired, with Wyoming unemployment insurance, worker’s compensation insurance, and sales tax.
Communications Skills:
Excellent interpersonal, oral and written communication skills
Prioritizes clarity, collaboration and consideration in professional communication
Capability to explain complicated bookkeeping issues to clients
Initiative:
Ability to work and solve problems independently
Demonstrates an ability to multi-task while maintaining a detail-oriented perspective
Develops and models an understanding of firm philosophy, values, and tax opinions
Implements technology to help streamline office practices and processes
Salary
$21-26/hour
Benefits
Health and dental insurance premiums are 100% covered after 60 days of employment. Eligible to contribute to the firm’s SIMPLE Retirement Plan after 30 days, with up to a 3% employer match. Paid vacation and sick leave. Other optional insurance through Aflac. Continuing education, licensing, and dues are paid 100% by the firm. Casual work environment. Relaxed work hours during non-tax season.
Application Instructions
Email Amanda Stricker at [email protected] a cover letter and resume outlining why you are a fit for this position. During the hiring process, the responsibilities and qualifications will be tested to confirm your knowledge of them. Do not apply for this position unless you are an experienced bookkeeper who has worked in a remote environment.
Remote/work from home position. Preferred, but not required, to be located in the Atlanta, GA area; Atlanta 30301 30310 30344, Smyrna 30080 30082 30126
Processing medical record by following HIPAA requirements
Using Microsoft Office products to perform job
Handling inbound and outbound calls, email, fax and other administrative tasks
Assisting walk up patients and/or clients
Data entry
Qualifications
A High School Diploma or GED
Excellent customer service experience
Data entry experience
Admin experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred
Responsibilities
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company’s and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
Qualifications
Required
High School Diploma or GED.
Must be 18 years of age or older.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Preferred
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
The American Heart Association (AHA) has an excellent opportunity for a Helpdesk Customer Service Representative II (Tier 1 Technical Support) in our National Center in Dallas, TX.
This position will transition to working remotely after successful completion of training.
Training will be in an onsite classroom following CDC guidelines.
The position pays $18.50/hour.
Training is expected to begin on July 26th.
This position required at least two years of customer service experience and two years of level one technical support experience.
This position provides technical assistance and training for AHA Instructor Network products such as MyCards, MyCourses, and My Agreements. Captures and facilities customer program complaints and feedback to the appropriate departments. These issues will be received and responded to via telephone, email and chat. Specialists will engage in meaningful chat conversations centered on educating and creating brand loyalty. In addition to handling calls, the position requires competency in developing written responses for email, and web chat. This communication reflects the corporate image and promotes services. Additional responsibilities or special projects may be assigned by direct supervisor or management team.
Assist professional customers (doctors, nurses, instructors, training centers) with issues pertaining to professional websites, conferences, events and CPR inquires.
Handles situations which may require adaptation of response or research according to customer response. Requires advanced problem solving
Responds swiftly and accurately to email inquiries submitted by AHA customers within 2 business days
Responds to inquiries of a technical or complex nature which are non-routine and require deviation from standard screens, scripts and procedures.
Understands IT hardware and software products
Handles problem resolution which may require follow-up and/or escalation to a high level of expertise.
Provide guidance and support to the AHA
Training Network consisting of training centers, coordinators, instructors, and Students using various administrative tools, support documents and knowledge.
Aid users on learning management system platforms to allow completion of online courses
Offers trouble shooting techniques, login assistance, account maintenance, and other misc. technology issues preventing users from competing courses
Maintains awareness product information including monthly messaging, strategic initiatives, meetings and conferences; policies and procedures,
Collaborates with Account Managers/field staff to ensure a uniform response and timely resolution to customer problems or concerns
Answers general Heathcare Business Solutions (HBS) programs and Office of Science Operations (OSO) program questions and concerns
Support supervisor and/or field staff with managing complaints and quality issues that involve investigations and actions for dispute resolution.
Assist with taking inbound donation calls.
High school diploma or equivalent
At least two to five years of work-related experience
Experience in a customer service field or call center environment.
Ability to develop alternate solutions and make sound decisions.
Excellent written and oral communication and presentation skills
Computer experience with a proficiency in Microsoft Office (Access, Word, PowerPoint, Excel and Outlook Internet navigation)
Data entry experience
Qualifications
High School Diploma or Equivalent
At least two (2) years of work-related experience experience in a customer service field or call center environment.
Ability to develop alternate solutions and make sound decisions.
Excellent written and oral communication and presentation skills
Computer experience with a proficiency in Microsoft Office (Access, Word, PowerPoint, Excel and Outlook Internet navigation)
The Senior IT Security Professional within the Corporate Security and Resilience (CS&R) Identity and Access Management (IAM) team’s primary responsibility is to support and maintain the IAM suite of applications.
The IAM suite of applications is a mixture of on premise, hybrid and cloud based.
Escalation of issues and more technical aspects of the job are required by this resource, along with on-boarding and support of on premise, hybrid and cloud based Single Sign-On, Multi-Factor Authentication and Directory Services experience required while providing technical expertise to both the internal and external departments within the organization.
Location is not a barrier for this role and while our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters – we are open to remote employment within the United States for an experienced candidate.
Primary responsibilities will include:
Implementing and supporting application security measures to protect computer systems, networks and data
Implementing and supporting single sign-on, multi-factor and directory service based solutions
Implementing and supporting the future direction of IAM hybrid and cloud architecture
Assessing emerging IAM technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities
Level 3 support for the day-to-day operations of the Citizens IAM Platform Operations team
Providing security services that enable business while maintaining the highest levels of service and support without compromising a strong risk position
Providing leadership and mentoring for junior colleagues
Acting as a focal point for resolution and/or escalation of IAM Platform Operations
#LI-Sourcer1
Qualifications
Required Skills/Experience:
10 or more years in system security administration, controls or information management experience as a Security Engineer, support role or consultant preferably in a financial services environment
3 or more years of operational support experience in a large environment. This could be OS, application, DevOps, or Database or any combination
Experience with the access management frameworks within cloud technologies such as AWS and/or Azure
Experience in implementing and supporting IAM security with proficient understanding of best practices
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Perform audits of designated medical bills to ensure accurate coding/billing practices by the provider
Monitors bill aging for bills held to specified queue to ensure held age does not exceed 4 days
Stays updated in state regulated rule changes
Handles and assists in reconsideration issues, discusses payment disputes with provider when necessary
Maintains professional knowledge by attending educational workshops, reviewing professional publications, maintains membership in professional organizations
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School diploma or equivalent
2+ years of professional coding experience in healthcare services
Professional coding credential such as CPC, CPC-H, CCS or CCS-P (CPC-A or Risk Coder does not qualify)
Preferred Qualifications:
Hospital Coding experience
Physician’s office coding experience
Coding experience in one or more of the following specialty areas: musculoskeletal coding, musculoskeletal surgery coding, surgery coding, neurology coding, neurosurgery coding, emergency room coding
Careers with OptumRx. We’re one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You’ll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There’s no better place to help people live healthier lives while doing your life’s best work.(sm)
Colorado Residents Only: The salary range for Colorado residents is $43,200 to $76,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term m disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.
Jackson, MI 49201 | Fully RemotePosted: 06/28/2021Industry: Accounting and FinanceJob Number: 19145Pay Rate: $ 15.00 – $ 16.00
Job Description
Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan’s 10 million residents is seeking a talented and self-driven individual for State wide needs serving in the role of AP Invoice Entry Clerk.   Duties This position will be responsible for entering invoices for payment and some administrative tasks Skills Required:  The qualified applicant must have prior Accounts Payable experience and good written and verbal communication skills, along with strong attention to detail. SAP experience is preferred but not required. Minimum of a high school diploma.Some Accounting classes are preferred.
Under the supervision of the IT Director and Network Engineer, the Jr. Administrator assists Fenway Health head office and remote locations with support including specifications, installation and testing of computer systems, server maintenance, group policy deployment, network security, and peripherals within established guidelines.
Please note that this is a temporary, non-benefits eligible position from August 2, 2021-February 1, 2022.
Representative Duties:
Helpdesk
Provides second level support to helpdesk techs
Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems
Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users, the Internet, and desktop hardware
Optimizes computer usage by researching and recommending enhancements to system capabilities and performance
2. Telephony
Assists with the administration and maintenance of telephone accounts in a cloud based program
Assists with the creation of new hire telephone accounts, routing numbers to appropriate locations and updating information as needed.
3. New Hire Administration
Creates network and email accounts for new users
Creates electronic fax accounts when applicable
Creates telephone accounts when applicable
Edits signature customizations
4. Administration
Follows incident response standard operating procedures related to cybersecurity events
Audits idle and terminated network accounts periodically
Basic Azure administration with some Powershell scripting
5. Meets agency participatory expectation
Adheres to all agency and departmental policies and procedures
Participates in quality assessment and improvement activities as requested
Adheres to the highest principles of patient and client confidentiality
Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
Attends all required meetings, in-services and professional trainings
Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
Serves on agency committees and in professional organizations when requested
6. Performs related duties as required
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.
LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.Requirements
Associate’s or Bachelor’s Degree from an accredited School of Computer or Information Science preferred
Working knowledge of all phases of implemented technologies
Demonstrable knowledge of diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
Facility with written and verbal technical support
Ability to establish and maintain effective working relationships with staff, vendors and visitors to facility
Ability to work harmoniously with diverse groups of individuals
Experience working in an ethnically, culturally, and racially diverse environment preferred
Physical Requirements:
Ability to meet the following physical requirements with or without reasonable accommodations:
Sit at a computer station for extended periods of time
Ability to keyboard for extended periods of time
Regularly walk, stand, stoop, climb, kneel and crouch
Occasionally lift, carry, push and pull objects weighing up to 50 pounds independently, and occasionally objects weighing up to 100 pounds with assistance
Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises
Job Description Join the Coram/CVS Health team as a Suspended Billing Rep and you will support our Enteral Nutrition Centers by performing timely reimbursement follow-up on patient accounts. Ensure that patient accounts do not go into a suspended billing status, potentially resulting in outside account collections. Partner with our billing centers to ensure that patient accounts are updated and all information is on file in order to be able to process the claim. This is not a medical billing position.
*** Please note this is a Work From Home role. However, candidates must be located in the Phoenix, AZ or Jackson, TN areas. ***
This is a full-time, direct hire, benefited position and is NOT through an agency. Typical work hours for this role are Monday – Friday, 8:30AM – 5:00PM, with an opportunity for over-time per business need.
As a Suspended Billing Rep you will… * Follow-up on outstanding Certificates of Medical Necessity (CMN), Letters of Medical Necessity (LMN), prescriptions, renewals, expiring authorizations and other missing medical documentation to ensure that a patient’s account does not go into a suspended status. * Enter prescription information into a database once received by a physician and escalate any aged prescriptions to the manager for resolution. * Update insurance providers when a change to a patient account has occurred and work with the insurance company to obtain new authorizations for service. * Communicate with patients, physicians and insurance companies to update them on status, orders and missing documentation.
Challenge your healthcare training or current billing knowledge and customer services skills to make a difference in a patient’s life by ensuring all supporting documentation has been completed and submitted to insurance companies for proper processing and payment. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.
Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.
Required Qualifications * Minimum 1 year experience medical billing or collections work or experience working with accounts payable (A/P) or accounts receivable (A/R). * Experience working in a customer service environment. * Experience working in a healthcare environment. * Experience working in Microsoft Office, specifically Excel, Outlook and Word.
Preferred Qualifications * Strong data entry skills; typing speed of 50+ WPM (words per minute). * Home infusion, enteral or durable medical equipment (DME) experience. * Call center experience.
Education Verifiable High School diploma or GED is required.
At Grow Financial Federal Credit Union, we believe in service—to our 200,000+ members, 550+ team members and local communities. We know happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. (Especially the fun part!) We’re not just your average bank. Yes, our work is serious, but we don’t take ourselves too seriously. Consistently named a Top Workplace by the Tampa Bay Times and a Great Place to Work among 100 Best Medium Workplaces by FORTUNE Magazine®, we cultivate a diverse, collaborative work environment where you can grow personally and professionally. In fact, 94% of our team members say Grow is a great place to work. And the most common word they use to describe the Grow culture? Family.
Some of our Benefits/Perks:
$500 Sign on Bonus!
Remote/Work From Home
Medical/Dental/Vision Insurance
Employee discount on loans Team members qualify for a discount on consumer and mortgage loans.
Tuition Reimbursement of up to $3,500 per year for full-time team members.
Paid Time Off 15 days/year & over 10 Paid Holidays
Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
Retirement Benefits (401K) Grow matches up to 8% for team members.
Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.
Responsibilities
The HR Generalist provides human resources support to leaders and team members, covering the following areas: benefits administration, employee relations, training, performance management, policy implementation, recruitment, onboarding, affirmative action and employment law compliance. Ensures consistent application of policies and procedures. Serve as a liaison between team members, HR Management and outside organizations.
Assist team members with questions regarding HR policies, procedures and benefits. Ensure compliance with all organizational HR policies and procedures.
Manage FMLA & leave-of-absence process ensuring all timelines, required documentation and notifications are complete and accurate.
Partner with management regarding employee relations issues, performance appraisals, disciplinary actions and terminations. Provide support, coaching and resolution in these areas.
Assist in the administration of benefits including open enrollment, qualifying events, COBRA and facilitating benefits orientation.
Design and facilitate HR training related courses in partnership with Sr. HR Generalist and the People Development Group.
Provide recruiting support to include posting positions, reviewing applications, pre-screening applicants, scheduling interviews for hiring managers and presenting offers of employment.
Manage new hire onboarding process through ATS including coordinating employment offer letters, pre-employment screenings, new hire paperwork and related employment verification documents.
Conduct employee investigations review disciplinary and termination requests. Present recommended action(s) to HR Manager and/or AVP HR. Attend employee disciplinary meetings and terminations as needed.
Manage off boarding process including receiving letters of resignation, conducting exit interviews, preparation of benefit related documents and notifying appropriate internal departments.
Maintain employment records to include I-9 and personnel files
Prepare notice of injury forms and file workers compensation claims. Maintain OSHA audit information.
Maintain compliance with federal, state, and local employment laws and regulations
Qualifications
REQUIRED SKILLS/EXPERIENCE:
Bachelor’s Degree from an accredited college or university required.
Minimum three (3) years of Human Resources experience is required. Requires knowledge of FMLA, COBRA, HIPPA and ADA regulations.
PHR/SHRM-CP or SPHR/SHRM-SCP certification required.
Experience within HRIS and ATS systems strongly preferred.
Working knowledge of PC, including Word, Excel, Power Point and/or Windows, is required.
Ability to exercise independent judgment, prioritize work, and maintain confidentiality required.
PHYSICAL DEMANDS
Must be able to sit for extended periods of time.
Must be able to read, write, speak and type English.
We are looking to add a Customer Support Associate to our team – someone who loves delighting customers while solving complex issues. This position is a part-time contracting role. There are no set working hours, so you can log in whenever works best for you. We anticipate having 3-4 hours of work/day, 20 hours/week maximum.
Key responsibilities:
Proactively and reactively handle urgent customer issues by email, respond to and triage customer feedback.
Work with a diverse customer base on an ongoing basis, guiding, troubleshooting and filing bugs as they arise, consulting customers of solutions and best practices
Identify trends of customer issues that arise
Continually improve on Support performance metrics
Who are you? You:
handle stressful customer interactions with thoughtfulness and ease
are all about the details
have experience working with other Martech/Salestech solutions
prioritize tasks based on urgency and importance
are familiar with Zendesk (automations, routing, guides, user permissions, etc) and working with SLAs
are comfortable in ambiguity and can work independently
are a self-sufficient problem-solver and always put customers first
have excellent communication skills
are highly accountable
Clearbit ValuesCare (Give a shit)Empathize with customers. Take the time to understand their frustrations, needs, and desires.Craft (Master it)Own your craft. Never stop learning and improving.Team (Work together)Teamwork makes the dream work. Fill gaps. There’s no such thing as “it’s not my job.”Truth (Say it)Be upfront and candid. Say it like it is. Hold yourself and others accountable.Initiative (Be resourceful)Don’t wait for permission. Figure it out — or figure out who can.Fun (Have it)Don’t take yourself too seriously — life is short. Clearbit is an equal opportunity employer. We value and celebrate how you identify, who you love, the color of your skin, your age (at heart and on paper), the gods you do or don’t believe in, and every other belief and characteristic that make you YOU. The more inclusive we are, the better we — and our work — will be.
We’re looking for a Video Tutorials Creator. In this role, you will be responsible for creating educational videos that feature you as the instructor. This includes tutorials, webinars, and short videos (for ads).
This position is fully remote. You can create videos from anywhere in the world as long as you can ensure clear audio and high-quality videos.
What we expect from you
Experience in a similar role or personal project where creating video and screen recordings was your main responsibility
General understanding of all aspects of production — shooting, editing, lighting, audio, styling and set decorating
Comfortable working in front of a camera
Experience working with pCloud, Google Cloud, Dropbox or equivalent file-sharing platforms
Experience or general interest in the email marketing industry
Self-motivated attitude
Experience in creating videos for YouTube and other Social Media platforms is a plus
Experience using video editing software DaVinci Resolve and Final Cut Pro X (is a big plus)
Proficient with Mac OS
Excellent verbal and written English communication skills
Ability to work with teams across multiple time zones and countries
Available to work full time (40 hours per week)
What we offer
Salary: $30,000-$54,000 (gross)
Remote-first culture with the team working remotely from all over the world
Company-paid retreats that we call workations. The whole company gathers once a year for a week in an exotic location to work, learn and have fun together
Team meet-up once a year – you and your team will get a budget to meet and bond in a location of your choice
Generous vacation policy. Take time off when you need it. We trust you! → Four weeks of vacation. We encourage you to unplug and recharge!
Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.
MacBook and other tools that’ll help you to do your job efficiently
eHealth is looking for a high-potential individual to join our Partner Development Team as a Partner Success Associate (PSA). The PSA plays a key role in supporting our strategic partnerships by assisting Partner Success Managers with day-to-day operations and identifying areas for growth and optimization. As a PSA, you will work closely with core cross-functional teams to manage product integrations and marketing campaigns as well as leverage data to make decisions. The ideal candidate is a self-starter that enjoys a fast-paced, performance-driven culture, has natural interpersonal skills, works well in a team, and has a background in project management. They are also detail-oriented and have strong written and oral communications skills.
Primary Responsibilities:
Maintain accurate Partner program documentation: Utilize internal systems and tools to ensure flawless management of Partner programs including, but not limited to, support of marketing campaigns, product implementations, presentation creation, partner payment processes, partner reporting, and compliance reviews.
Enter data related to Partner program setup and campaign performance.
Coordinate and QA Partner co-branded websites, Partner-branded phone messaging, and other Partner program customizations.
Set up, document, and optimize new processes and procedures as needed.
Manage timelines for Partner programs and communicate changes to internal and external stakeholders to ensure a seamless program launch.
Provide impeccable customer service and dependable follow-through for both internal and external stakeholders.
Assist the Partner Success Managers with Partner-related issues and communicate progress until resolution.
Generate and deliver ad hoc reports.
Contribute to a positive work environment and help build a cohesive and collaborative work environment.
Basic Qualifications:
Bachelor’s degree
Excellent with high-volume, detailed data entry and program documentation.
2+ years’ experience working on a partner success, customer success, or client services team is a plus.
Experience using MS Office products (Word, PPT, Excel) including basic knowledge of Excel formulas.
Please make sure to attach both a resume and cover letter to complete your application.
Summary:
The ASPCA’s Relocation & Placement team is looking for a Temporary Data Entry Associate to prepare data for analysis for a research project. The work involves entering data from various sources including software programs, Excel and other file types and putting the data into one pre-determined format. Training in how to utilize software data for data entry will be provided by members of the project team. This position works primarily with Relocation & Placement and Strategy and Research staff and is limited to data entry.
This is remote-based position that can be performed from a home office anywhere in the country. It is preferred candidates are available to work at least 20 hours per week, but we will work with finalists to establish a schedule for both parties. The expected length of this commitment is 5-10 weeks.
Responsibilities:
Responsibilities will include, but are not limited to:
Enter, compile and organize data so it can be forwarded to project team for analysis.
Clean and edit data for analysis.
Adjust data entry process when needed determined by project team
Provide needed data and information on project status and results to project team on a routine basis.
Provide feedback to project team on data quality and consistency
Education and Experience:
High School diploma or equivalent required; Associate Degree or higher preferred
Must have 2-3 years of professional work experience in data entry and quality assurance of data
Additional Information:
This position is remote
Flexible days and times – at least 20 hrs per week preferred
5-10 week commitment
Qualifications:Ability to work remotely and collaborate with team that also works remotely, Familiarity with veterinary medicine terminology a plus but not required, Must be exceptionally detail oriented, Must be self-guided individual, requiring minimal supervision, Proficient in Excel and word processing, Solid computer skills required
Language:English (Required)
Education and Work Experience:High School Diploma (Required)Fear Free certified or obtained within 60 days of employment, Personal, volunteer or professional experience handling cats preferred but not required
We’re now looking for the new members of the Talkdesk family – those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you are a world-class AR & Collections Specialist and would like to help us shape the future of Talkdesk, come along with us on our journey – your dream job is waiting!
Responsibilities
Provides reporting on DSO, collections, reserves and other metrics to management weekly and ensures cash forecast targets are met
Invoicing: Error resolution, credit reductions, and short pay elimination Performs analysis of collection practices and policies and develops recommendations
Actively participate in monthly and quarterly close activities including the completion of AR related Balance Sheet Reconciliations
Work with teams on process improvement initiatives
Participates in policy and strategy development
Exercises independent judgment and discretion in matters of significance
Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution
Negotiate payment programs with delinquent customers
Maintains and keeps organized and accessible all company credit collection documentation
Qualifications
3+ years of direct corporate collections and\or AR experience
Knowledge of billing and collections procedures
Exceptional organizational and analytical skills.
Strong communication and interpersonal skills.
Must have excellent negotiation and problem-solving skills
Proficient in Excel
Experience working with ERP Systems, NetSuite is a plus
Ability to work accurately and efficiently under tight deadlines
Effective time management; and ability to learn and maintain confidentiality.
We are looking to hire a dynamic remote data entry specialist to join our company’s administrative department. In this role, you’ll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.
To ensure success as a remote data entry specialist, you should display impeccable organizational skills and experience working with a variety of databases. Ultimately, a top-notch data entry specialist should have a razor-sharp eye for detail and excellent knowledge of data management.
Data Entry Specialist Responsibilities:
Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
Establishing data entry standards by continually updating filing systems to improve data quality.
Addressing data inconsistencies by working with administrative staff to locate missing data.
Attending to data queries and reporting any major data errors to management.
Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.
Requirements
A high school diploma or GED.
At least 1 year of experience working as a data entry specialist.
Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
Good communication skills and the ability to collaborate with staff members.
Solid time management skills and the ability to prioritize tasks.
Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.
As Netflix continues to develop unique original content and build the world’s most technology-driven studio, the drive to innovate around solutions, logistics, scheduling, and software grows. Simply put, our goal is to provide our production and media partners with tools superior to anything else out there, and support the effort to create the most productive and creative studio the world has ever seen. As a Netflix Production Support Specialist, you will play a critical role by providing remote technical support to a user base of internal Netflix employees, production, and media partners utilizing our Netflix Studio technology and applications. You’ll do this as a part of a global support team for our Studio technology. The NPS team ensures an exceptional experience for our users by providing remote support to critical production and media software while providing insight back to studio product teams to solve challenges with our technology as an advocate for the users that they support. Your top priorities will be managing technical issues, research, documentation, business to business relationships, analyze trends and the impact of these issues with the ultimate goal of driving improvements in the Netflix Studio applications and overall user experience.
What you will be doing:
You will be a part of the global Netflix Production Support team that provides user facing Tier 1 remote technical troubleshooting for our Studio Technology.
You will contribute to our overall working environment and culture, where expressing your thoughts and sharing your feedback is a part of your every day.
You will contribute to a growing, diverse and inclusive culture by encouraging an open minded and supportive environment
You will receive incoming support request emails/tickets, chats, and phone contacts from our Studio technology users.
You will be focused on ensuring a high level of support is maintained for our users and continuously look for improvements to the support experience.
You will participate in and own daily support work and projects, including knowledge base content updates, bug triage and prioritization, user facing outage management, and escalation of issues to our 2nd tier of support.
You will collaborate with your colleagues in a global setting, partnering with our other offices to share ideas and feedback to ensure our operational alignment, support, documentation, and research is of the highest calibre
You will work with key stakeholders from various departments maintaining alignment and effectively partnering towards common goals and initiatives
You will compose feature request/bug reporting documentation as well as creating reports on current issues impacting our users and products
You will seek to expose user friction and reliability concerns within the products and processes that also drive pain for our production teams
Who you are:
You have a strong background and at least 3+ years of experience in a technical troubleshooting, research, documentation and/or support engineer role; documenting the users experience and determining the root cause of technical issues. Experience and knowledge of film production and or post production is a plus.
You have experience supporting micro services, Enterprise Level Google Suite and Admin, Cloud, SaaS, and/or SSO based software.
You have a comprehension of codecs and data transfer protocols with knowledge of digital file specs and size formats.
You have experience working with software support tools such as Zendesk, JIRA, and Confluence or similar products.
You have knowledge or experience supporting users of software such as Aspera, Nuke, Shotgun, Flix, Maya or other media and animation products would be a strong plus.
You have the ability to analyze and document trends in our support and data to assess the priority and impact of issues.
You are always on the lookout for opportunities to improve our operations, user experiences, and deliver cohesive ideas around innovative support strategies and application design considerations.
You have strong communication skills to partner with technical and non-technical stakeholders effectively in a remote environment and are are proficient with phone, email, and computer-based support solutions
You love to create and define new support solutions, offer highly effective solutions to their problems, cut out complexity, and get teams back to being productive.
You thrive in an innovative culture where autonomy is necessary, and strong collaboration is paramount.
You have fluency in English; and at least one other language is a plus, ideally Spanish, French, Korean or Japanese.
You have the flexibility to work evening and weekend shifts, at times
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control/Data Entry Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life-cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
Symbria Rx Services is seeking a Remote Data Entry Tech to add to our growing team at our Woodridge Pharmacy!
Responsibilities
This position will enter prescription orders and other patient information in an efficient, productive and accurate manner.
Contact physician’s office as needed for refill authorization.
Contact client for verification of orders as needed.
Prepare audit sheets.
Answer incoming calls promptly and provide high standard of customer service to the client.
Qualifications
High School diploma or general education degree (GED).
Pharmacy Technician license and Certification (CPhT) as per state requirements.
Must currently live in a state Symbria Rx Services is licensed in (IL, MO, OH, and PA).
Long-term care pharmacy data entry experience required.
Frameworks and DocuTraks experience required.
Why work for us?
We are a100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
Location: Warren, MI (at the office once per week, the rest can be at home)
Hours: Part-time, 16-24 hours/week, flexible hours per day and days of the week
Responsibilities:
Enter business/foundation prospects and benefits for donors into our online CRM system (Sumac – will train you)
Learn and understand how to build and clean-up sections in our CRM
Document, verify accuracy, and update contacts in our CRM
Update proposals and create sponsor invoices in MS Word
Track event registrations
Create surveys in MS Forms (will train)
Create and update projects and timelines in MS Planner (will train)
Enter data into MS Excel and online evaluation system
Create and update spreadsheets to aid in tracking information
Use the mail merge function in MS Word to create labels, letters, and emails
Other duties as needed
Applicants Should Have These Qualities:
CRM OR DATABASE EXPERIENCE: Using or managing an online CRM is preferred.
DATA ENTRY: You love data entry, organizing information, and creating spreadsheets!
DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail.
DIRECTION: You can take and follow direction, and when needed, give direction to others.
DIVERSITY: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
EXCELLENCE: You are reliable and care about your work. You give 100% effort and strive to always do better.
FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
LOYALTY: You show appropriate discretion around confidentiality, decisions are for the good of the organization and not the individual.
MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
ORGANIZED: You keep yourself and your work organized.
POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
QUESTIONS: You aren’t afraid to ask questions or be asked questions.
RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
SELF STARTER: Able to take initiative and work independently on projects
STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.
Experience: This position requires 1-2 years of experience working/volunteering in an office setting. Experience with data entry preferred.
Apply: Submit your resume to [email protected]. In your email, please note your desired pay rate or range – be specific and do not say that you are “negotiable.” Put your full name in the email subject line.
Questions: Send any questions you have to [email protected]. Do not directly contact staff members regarding this position.
Are you detail-oriented and great with technology and typing? This may be the position for you!
ExamWorks is looking for a DataEntryAssociate to join the team! You are preferably in the Redding, CA area and are available to work Monday-Friday 8am-5pm PST. Please note, if you are located in the Redding, CA area you will need to eventually work in the office. If you are not located in that area, this position will remain 100% work from home.
The Data Entry Associate is responsible to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes.
Responsibilities
Gathers, organizes and prepares source documents for data entry into the appropriate system database
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
Enters both alphabetic and numeric data from source documents into the proper system database
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications
Routinely secures information by completing database backup daily
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations
Qualifications
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required
A minimum of 6 months related experience; or equivalent combination of training and experience required
Experience working in a medical setting preferred
Prior data entry experience preferred
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently
BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists to bring evidence-based learning to professionals everywhere. We’re already transforming the way companies approach talent development at high-performing organizations like Airbnb, Genentech, Mars, LinkedIn, and Workday. Let’s build together!
BetterUp is looking for a Sr Recruiting Coordinator to join our amazing recruiting team. No two days are the same and we need an agile, creative, problem-solver to support our Recruiters and Hiring Managers in scheduling and coordinating interviews. Helping to design and deliver a stellar candidate experience, you will have your hands in the recruiting process, and drive projects and programs to uplevel the way we hire here at BetterUp. You will have exposure across the entire organization, and it’s a great stepping stone to becoming a future Sourcer or Recruiter.
Responsibilities:
Schedule all interviews and debrief sessions including phone screens, video screens, and remote onsite interviews
Respond to candidate e-mails or scheduling tasks within 24 hours
Manage all candidate questions and concerns with a sense of urgency, empathy, and quality “customer experience”
Work closely with Recruiters to craft and deliver an amazing standard for candidate experience
Create and manage templates and processes using our ATS (Greenhouse)
Own Greenhouse analytics and reporting
If you have some or all of the following, please apply:
Positive attitude and curiosity to grow and learn
Experience at a high growth start-up highly desired, but not required
Empathy and care about people to ensure a great candidate experience
Meticulous attention to detail
Process driven and always looking to make improvements
Comfortable with ambiguity and balancing multiple priorities
Incredibly organized, switching between several tasks
Some experience in recruiting or HR coordination highly desirable, but not required
Experience using an Applicant Tracking Systems (Greenhouse preferred) desired, but not required
We are looking for an Executive Assistant to support Assures’ EVP/GM and the other Executive level-leaders. Acting as the point of contact among executives, employees, clients and other external partners, you will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly you should have a detailed understanding of the full Microsoft Office suite and G-suite, be extremely efficient, have a desire to work in a fast paced environment and have experience as an executive or administrative assistant in the past.
Ultimately, you will contribute to our mission by empowering the efficiency of our business with personalized and timely support.
Responsibilities:
Manage the Executives’ calendar – organize and schedule appointments both professional and personal.
Manage the Executives’ email – screen, triage, and respond as appropriate.
Manage the Executives’ travel – research, plan, and arrange professional and occasionally personal travel
Arrange and coordinate internal and external meetings and take detailed notes and action items.
Write and distribute email and other correspondence with internal and external executives and staff with the utmost professionalism
Assist in the preparation of regularly scheduled reports, including those for meeting bios, travel itineraries, etc.
Create and revise systems and procedures for record-keeping systems, contact lists, and office operating practices
Efficiently schedule and coordinate meetings, appointments, and travel arrangements for Presidents, both professional and personal
Prepare intelligence and background information for Executives prior to meetings.
Plan and/or organize events or presentations (both internal and external) on behalf of the Executives including conferences, workshops, fireside chats, interviews, etc.
Organize all aspects of Executives’ professional and personal lives to facilitate maximum efficiency and productivity of the Presidents
Additional duties as needed to ensure Executives are able to effectively lead and manage
Requirements
Proven experience as an Executive Assistant or Office Admin Assistant.
Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
Maintain professional and technical knowledge, including MS Office, Google Suite , office management systems and procedures, relevant software, operation of standard office equipment.
Excellent time management skills and the ability to prioritize tasks.
Critical attention to detail and creative problem solving skills.
Excellent interpersonal communication skills, both written and oral.
Strong organizational skills with the ability to multitask.
Outstanding degree of confidentiality and discretion.
OVERVIEW We are looking for an Executive Assistant to be an integral part of supporting our leadership team. This person will ultimately contribute to the efficiency of our business by providing personalized and timely support to executive members so they can focus on their business. Tasks will vary from administrative support to planning divisional meetings and events. This position must be committed to completing a wide variety of tasks independently with strong attention to detail, accuracy and follow-through.
What You Will Do
Provide resourceful administrative support to the CRO, VP, Engineering & Architecture and other senior team members with demonstrated ability to accomplish goals and meet deadlines in a fast paced environment.
Provide calendar management by prioritizing inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure an efficient and effective day-to-day engagements.
Primary point of contact for internal and external inquiries and requests for meetings, arrange and handle logistics for meetings and events; draft agendas; develop, compile (if applicable) and distribute presentations materials.
Create a high level of trust and confidence acting with the utmost professionalism and discretion over the phone, through written communication and in person to accomplish requests and achieve goals.
Possess a level of detail and accuracy, drive for results, and have the ability to anticipate business needs before requested.
Establish working relationships with key stakeholders
Who You Are
Must be a progressive learner, organized and professional.
Ability to multitask with shifting priorities in a fast paced environment
Loves to work autonomously in a remote work environment
Forward planner, understand the priorities and how to spend your time
Can solve problems with little information
Excellent oral and written communication skills required
Must be flexible, resourceful and demonstrate time management skills
Confidential partner
Super power soft skills
3+ years of supporting C-level
Highly proficient in G Suite (Gmail, Calendar, Drive)
Nice to haves: zoom savvy and event planning
TOTAL COMPENSATION Automox aims to be an employer of choice and we know that means offering a comprehensive compensation package to support our employees. Our packages include base salary, bonus, equity, and benefits for all full time permanent employees. Benefits: -Healthcare options through Cigna and Guardian including Medical, Dental, Vision, Basic Life insurance, Voluntary Life Insurance, Basic STD & LTD, HSA, FSA, 401(k) and more. Automox has a generous employer contribution towards all health plans with low premiums for all employees. -Parental Benefits: Adoption benefits, Parental leave-Time off: We have a flexible PTO policy with an additional 9 paid holidays.-Perks: Monthly internet and wellness stipend, money to set up your home office, and no commute. Salary:-Our salary ranges are based on national averages and are determined based on the level of the position we are hiring for. We start at the midpoint of the range and move up or down from there based on a person’s skills, experience, and location all which impact where someone might come in on the range.$60,000 – $67,500 – $70,000 / year
The QA Document Control specialist will focus on maintaining overall document control structure within Happify’s quality management system. Responsible for the implementation, management and maintenance of the document management system in accordance with the Quality System and relevant regulatory requirements. Perform quality assurance duties under limited supervision. Works in accordance with Company Standard Operating Procedures (SOP). #LI-REMOTE
Responsibilities
Provide general support for the overall Quality Management System.
Create and modify user accounts and administer training programs in eQMS according to established procedures.
Provide end user training on eQMS and other systems within the scope of job responsibilities.
Coordinate document reviews and approvals to meet project timelines.
Ensure documents meet formatting and template requirements.
Compile metrics for document control to identify areas for quality system improvements.
Perform administrative tasks to maintain the document management system.
Coordinate Change activities/Change Orders such as the revision of product specifications, documents, etc.
Provide documentation support during client audits and regulatory inspections.
Author or revise SOPs related to document control, as needed.
Generate and distribute meeting minutes for routine quality system meetings.
Assists with the improvement of quality compliance by identifying recurring issues and trends.
Manage incoming requests to the QA department by resolving independently or elevating to senior QA personnel.
Finalize and publish working documents like SOPs, forms/templates etc.
Support internal and external audits and inspections.
Qualifications
A bachelor’s degree and a minimum of 3 years of relevant Document Control experience in a regulated industry.
FDA and ISO 13485 experience required.
Ability to take direction, work independently, manage time, and effectively interact with various groups and personnel.
Experience with eQMS system and GMP documentation.
Strong skills with common computer software such as Microsoft Office (Word, Excel, PowerPoint).
Happify values candidates with different backgrounds, experiences, and perspectives. We do not discriminate based upon ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, or veteran status. We’re committed to building a company that is an inclusive environment for all.
There have been cases of scams targeting candidates by individuals pretending to work at Happify. We will never ask you to share financial information to participate in our recruiting process. If you suspect that you’ve been contacted by a scammer, please consider filing a report with law enforcement. If you’d like to verify an email you received from Happify, please write us at [email protected].
You will be hired as a Tier-1 Financial Service Specialist, which is one of our most critical roles – part problem solver, part decision maker. The ideal Financial Service Specialist is caring, compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.
Hours of Operation: 5:00am-12am (midnight) MST Shifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.
Pay: $17.00-$18.50/hour based on experience, with additional incentives in Tier 2
Training: Must successfully complete and graduate a paid training program.
Location: This position will be remote (work from home) and you must reside in Colorado.
A day in the life…
Enter, review and determine new account applications from multiple channels: stores, online and/or customers responding to promotional invitations
Process, review register referrals, Nordstrom.com transactions and credit line increase requests
Answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Corporate Card, Debit and Gift Card products.
Answer and resolve basic inbound and escalated customer, store and helpline calls.
Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online related questions
Perform other duties as assigned
You own this if you have…
High school, GED or vocational school diploma required
1+ years of experience in customer service
Ability to independently apply strong analytical, problem-solving and decision making-skills.
Ability to communicate clearly and professionally with customers and co-workers.
Strong computer proficiency, including Microsoft Word, Excel and Outlook
Ability to work a flexible schedule based on department needs, including nights and weekends
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points…
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Recent Comments