At American Family Insurance Claims Services, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
American Family Insurance Claims Services is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
Job ID:
R23193 Claims Business Analyst (Remote Work) (Open)
Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$76,900Compensation Maximum:$123,200
Summary:
Job Family Summary
Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.
Job Description:
Job Level Summary
- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Leads others to solve complex problems.
- Works independently, with guidance in only the most complex situations.
- May lead functional data/analytics teams or projects.
Primary Accountabilities
- Works with business partners in the development and delivery of key performance analysis and reporting.
- Builds and maintains various reporting dashboards to report business results.
- Ensures analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.
- Creates, executes and maintains forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
- Communicates findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
- Evaluates, designs, tests and maintains data/analytics systems and make recommendations for new tools and system enhancements.
Specialized Knowledge & Skills Requirements
- Demonstrated experience providing customer-driven solutions, support or service.
- Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
- Demonstrated experience utilizing software tools to query and report data.
- Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
- Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision- making and financial performance.
- Demonstrated experience developing complex data sets for wide-spread use.
Travel Requirements
- This position requires travel up to 10% of the time.
Additional Job Information:
Preferred candidates will have a strong claims analytics background, solid accounting/financial knowledge, and a strong data analytics. Report building and visualization background with most preferably Google Cloud Platform/Data Studio or Tableau.
Being comfortable querying data from a data warehouse/data lake. We use Google BigQuery, but experience with that specific warehouse is not critical.
- Offer to selected candidate will be made contingent on the results of applicable background checks.
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
- Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
- We are open to hiring candidates to work remotely (anywhere in the USA).