At Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We have several positions available – we are looking for applicants who can work at least 15-40 hours a week.
We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.
Responsibilities
- Respond to customer inquiries and complaints, via email
- Answer questions about products
- Troubleshoot and resolve product issues and concerns
- (Optional) Assist customers over the phone
Qualifications
- Excellent written communication skills
- Positive and professional attitude
- Distraction-free home office
- Stable internet connection
- A good sense of humor doesn’t hurt 🙂
Perks
- Flexible hours
- Referral bonuses
- Career advancement opportunities
If you’re interested, we’d love for you to apply below!
Remote restrictions
- Must be a resident of United States
