Do you enjoy flexibility and the ability to work from home? Achieve provides online prep exam courses to increase students’ likelihood of earning college credits via credit-by-exam. We are an entirely virtual organization with all team members working 100% remotely.
Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or during times with lower volume.
Responsibilities
Answer incoming chats in less than 30 seconds
Generate sales leads
Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely
Provide excellent customer service on a consistent basis
Follow communication procedures, guidelines and policies
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the appropriate materials
Give appropriate solutions and alternatives to customers chatting in
Keep records of customer interactions, process customer accounts and file documents
Desired Skills and Experience
Must be able to write fluently in English
Excellent grammar and communication skills
High School Diploma
Proven customer support experience
Chat handling experience is preferred
Typing speed of 35-40 WPM
Familiarity with CRM systems and practices
Must enjoy communicating with customers through online written chat
Ability to multitask, prioritize, and manage time effectively
Job Details Type: Full-time Schedule: 40+ hours per week, flexible schedule within Achieve’s Business Hours Remote: 100% Online; home-based OUTSIDE of the USA
Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Respond to customer inquiries regarding general consumer loan issues & questions. Responsible for the research and administration that relate to these activities.
– Ensure integrity of data and information.
– Respond to customer requests by accessing Loan Servicing and/or Originations systems.
Research Assistants are expected to collect and enter visual and qualitative data for FBX’s digital experience client end-user platform, the Digital Banking Hub (DBH), and to ensure that Analysts can provide clients with comprehensive reports & feedback.
A critical expectation of Research Assistants is their ability to manage time effectively, uphold quality standards, and collaborating flexibly as a team to ensure all deadlines are met.
Research Assistants must be willing to embrace new challenges & complex trackers with a positive attitude.
All Research Assistants represent Informa’s brand which requires that each member conducts themselves in a professional manner when interacting with colleagues, mystery shopper panelists & Independent Contractors alike.
You will be:
Scheduling Coordination: Coordination with assigned shoppers in a timely manner for account access
Shopper Communication: Communicate with shoppers regarding account access, verification codes, meetings, and any Quality Checking follow up which involves collecting additional information
Making Videos: Create thorough & logical videos exploring the users’ accounts to be able to answer all corresponding metrics relating to app or banking platform functionality
Screenshots: Produce clean, accurate, & relevant screenshots for all applicable metrics that follow established protocol for formatting, journey requirements, redacting personally identifiable information (PII), and naming conventions
DBH Report & Image Tagging: Image tagging & Report submission is expected to be timely & meet department standards
QC Revisions: QC revisions must be fully addressed & corrected in a timely manner
Qualifications
Detail-Oriented: Ability to recognize & classify all platform changes properly in DBH auditing submissions
Ability to Multi-Task: Able to prioritize tasks to ensure that all audits are completed in a timely manner according to established due dates
Integrity: Ensure all outputs are robust in their findings – ensure that accuracy & quality is effectively tracked & reviewed
Problem Solving Skills: Uses past feedback, knowledge & training resources to address minor issues that arise during the auditing process
Technical Literacy: Ability to navigate various digital channels including mobile & internet applications
Additional Information
Why work at Informa:
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:
Learning and development plan to assist with your career development Â
15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday! Â
Competitive Benefits with 401k matchÂ
Paid parental leaveÂ
Work with a high quality of specialist products and service Â
Bright and friendly staff who are all “expert’s experts†and additional training and development for helping you achieve your career aspiration Â
Overview of Position: This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as date entry. The goal is for customers to enroll in real-time transactions.
What will be my duties and responsibilities in this job?
Manage enrollments for Payor Enrollment Services
Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
Process enrollments by data entry using various data entry tools
Communicate with clients by phone, chat, and email
What are the requirements needed for this position?
High School Diploma or equivalent
3 years of customer support experience
What other skills/experience would be helpful to have?
Background in customer service and problem-solving
Excellent verbal and written communication
Detail Oriented
Ability to keep organized while multi-tasking
Computer proficiency
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
PickFu is a consumer research software company that helps companies and entrepreneurs make better-informed decisions about their products, designs, marketing, and more. Businesses across such industries as e-commerce, mobile gaming, and publishing use PickFu to gather consumer insights quickly and at a fraction of the cost of traditional market research surveys.
We are looking for an experienced, goal-oriented email marketing professional to extend the PickFu brand voice to all email communication sent to leads and existing customers. This individual will own the deployment of all email campaigns (scheduled, triggered, and transactional) from building to QA to post-deployment deliverability reporting.
WHAT YOU’LL DO
Be an integral part of our awesome marketing team and contribute to the growth of the company. This role is for someone who is creative but data-driven. The ideal candidate knows how to reward readers who get to the end of each email with charm and wit. We’re not looking for a spammer. We’re looking for someone who, through the quality of their words, can cultivate a following that wants to receive PickFu emails and looks forward to reading them. This person knows how to track performance and continually improve email marketing efforts, but does so in a way that elevates the brand and the impression it leaves.
TEAM, CULTURE, VALUES
We have been fully remote since our start in 2008. We’re looking for creative, capable, and collaborative team members to join in and help build our momentum. As long as you have the skills and can get the work done, you can work anywhere (and anytime) you want.
We are a small but mighty team. We appreciate friendly people who can solve problems, get along with others, and tell us how to be better. We also aim to live a happy, healthy life away from work. We believe in reasonable hours, ample vacation time, and fun hobbies.
Communication is a big thing for us. We use Slack for chatting, Zoom for facetime, and Asana for planning. Our team meetings revolve around company updates, brainstorming sessions, feedback and check-ins, team building, and social events.
At PickFu, we value diversity. We strongly encourage candidates of all different backgrounds and identities to apply.
BENEFITS
Competitive salary with awesome benefits and perks.
Unlimited PTO. We believe in reasonable working hours and time away from the computer.
Our equipment policy allows for a standard MacBook Air (or equivalent), and we’ll even help you set up your workstation.
Professional development allowance towards education, books, or anything that you think will be beneficial in this role.
Job requirements
ABOUT YOU
You’re experienced. You have 3+ years in email marketing, preferably with a similar industry. You have experience in copywriting, branding, editing, and collaborating with a small team.
You’re an effective communicator. You are fluent in English with strong written and verbal communication skills. And you have a way with words.
You’re analytical. You have a strong technical background and love to create actionable, data-driven insights across all aspects of email marketing.
You value relationships. We love our customers, but we also like the people we work with. As a member of the team, you will be a part of a dynamic, startup environment where you’ll help contribute to the success and culture of the company.
You can work independently. You are a self-starter and can productively manage your time on your own. We don’t believe in micromanaging and trust that you will get the work done.
Location: We are a remote-work company so you can be anywhere, but some hours should overlap with the PST time zone.
NICE-TO-HAVE
Ability to learn quickly and be flexible.
A genuine interest in improving our email performance through a data-driven approach.
Experience with Intercom, Mailchimp, and WordPress.
Familiarity with online tools including Asana, Google Workspace, Slack, and Zoom.
A proactive approach to anticipating needs and solving problems.
Worked remotely before, or know that you’d work well with a remote team.
WES is looking for Seasonal Course Transcribers from September 2021 to March 2022. The Seasonal Course Transcriber will produce accurate evaluation reports that help international students and professionals achieve their educational and professional goals in the US and Canada. As part of the Evaluation Production team, the Seasonal Course Transcriber is responsible for preparing the course analysis portion of the evaluation report by entering all grades, credits, and coursework as it appears on the international academic document. All training will be included.
This is a remote position that will start on September 2021 thru March 2022. Candidates can be based anywhere in the United States.
Duties included but not limited to:
Entering course information from submitted international transcripts into course worksheets as per WES guidelines (Area of study, course name, grades, credits).
Selecting credit allocations using WES conversion methods as well as confirming that the grading scale selected is accurate.
Entering equivalency summaries and equivalency remarks.
Alerting managers to errors within files from previous stages in the evaluation process.
Following WES policies and procedures to develop accurate evaluations
Learning and adapting to changes introduced by the Evaluation Governance Committee.
Becoming familiar with the end-to-end Standard Evaluation Process.
Other duties as assigned.
The Ideal Candidate will have:
Have excellent time management skills and the ability to thrive in a deadline-driven environment.
High attention to detail and analytical skills.
A strong worth ethic and be responsible and accountable.
Tolerance for repetitive work.
The ability to work independently and as part of a team.
Be comfortable working in a digital environment and comfortable using and learning digital tools.
The ability to adapt to quickly changing environments.
Requirements:
Bachelor’s Degree or equivalent.
1-3 years experience in an administrative or document-driven function.
Job Title: Health Clinical Concierge Specialist - Remote
Department: Healthcare
Position Type: Full-Time , Non-Exempt
Location: Work From Anywhere (WFA) in the U.S.
About The Role:
As a Health Clinical Concierge Specialist at Sterling, you will become a subject matter expert in the Drug & Health Services industry on our Clinical Concierge Team in our Healthcare vertical. You’ll work closely with assigned clients to administer and support drug & occupational health programs, coordinate and schedule candidates for services and act as concierge to assist candidates through the process. Show off your problem solving and customer service skills by communicating with internal and external parties. Our primary goal is to provide hiring peace of mind by delivering a simple, smarter background screening and onboarding experience for employers worldwide, and we’d be honored if you’d join us.
This Is What You’ll Do:
Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests
Understand candidate needs and provide them with personalized solutions by researching and calling collection sites and clinics
Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries
Register applicants for appropriate services and ensure successful completion of those services by candidates
Data entry of laboratory results, physical examinations and breath alcohol tests
Troubleshooting technical issues related to drug order fulfillment and operations
This Is The Job For You If You Have:
Customer focused attitude and mentality with attention to details
Have 1-year Client Service/Support experience
Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups)
Be comfortable with meeting daily work goals with a high degree of accuracy
The ability to manage multiple priorities using time management and organization skills
The skills to work independently to follow directions as established by company or customer
Are energetic, self-motivated, and detail-oriented
A team player able to work with a wide variety of people in local and remote locations
Can work overtime when required
This Is What We’re Looking For:
High School Diploma or GED required
Preferred: Associate Degree in related field or 2 years relevant work experience
Must be able to read, write, and speak English at a proficient level
Must be reliable and show up ready to work on time
Answer calls and/or web chats for a variety of different businesses and professionals.
Take messages, screen new clients, book appointments, collect payments, and transfer calls
Understand caller needs and provide business information
Be part of a team and contribute to continued excellence
YOU SHOULD APPLY IF YOU:
Have strong typing and multitasking skills
Have access to high-speed internet (see requirements below)
Have the ability to work flexible hours in a quiet setting remotely
Are a professional and confident communicator with clients
Are a proficient and confident computer user
Speak smoothly and confidently in English (bonus points if you are bilingual)
WE WANT “ALL-STAR” AGENTS WHO ARE:
Experienced professional communicators, verbally and in writing. You have worked in a professional setting that requires quality presentation and communication.
Instruction readers and listeners. When receiving or giving information, you adhere to instructions to ensure you have carefully followed through, without skipping or missing anything.
Solid ethical decision-makers. You value and demonstrate a high level of reliability, responsibility, integrity, and supportive team collaboration in everything you do.
Caring and respectful of everyone. You know how to be an active listener and respond empathetically, even in the most demanding situations.
Responsive to change and understanding that there is always room to improve. Whether receiving coaching on the job or helping improve processes, you understand that continual change makes Smith.ai a fantastic place to work.
Multitaskers who can balance serving clients directly, too. You like the challenges and feeling of getting things done with proficiency, while ensuring your clients’ needs are met.
Resourceful and able to navigate learning new things with ease. Whether it’s a new computer app or process at work, you learn quickly and can efficiently find the answers to your questions.
BEFORE YOU APPLY, YOU MUST HAVE:
Desktop or laptop computer with Google Chrome browser installed
Call answering only: a quiet environment for answering calls, plus headset with a microphone arm attached
CHOOSE FULL-TIME OR PART-TIME
We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.
COMPENSATION & BENEFITS
We invest in our team members and support their growth towards career advancement in both client-support and management roles as their experience grows. We pay our agents industry-leading wages, based on location and cost of living, to support our mission of hiring qualified candidates and building a strong community of healthy and happy agents at Smith.ai.
This position offers an hourly rate, paid weekly, with many opportunities for bonuses. Periodic raises are given based on performance and longevity with the company.
FOR AGENTS BASED IN THE U.S.:
Starting, entry-level rate of $15/hour
Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
Paid training
Healthcare benefits for agents working 30+ hours weekly
FOR AGENTS BASED OUTSIDE OF THE U.S.:
Starting, entry-level rate of $11/hour
Paid training
ADDITIONAL EARNING OPPORTUNITIES FOR ALL AGENTS INCLUDE:
Weekly Team Player Award to earn at a higher hourly rate
Typing and Analyzing Files for Quicktate and iDictate
Thank you for your interest in typing and analyzing files for Quicktate and iDictate!
Who we are
Quicktate transcribes voicemail messages, memos, letters, legal files, medical files, recordings of phone calls, conference calls and other audio files.
Quicktate also audits, summarizes, evaluates and analyzes audio recordings and phone conversations.
Some audio files, like voicemail messages, may average just 2-3 minutes in length, while other recordings may be significantly longer, perhaps several hours.
IDictate transcribes all types of files, except for voicemail messages.
What we require of our contractors
Accurate spelling and punctuation.
Individuals that know how to follow instructions.
Typists that can listen to voice files and accurately type what they hear.
Experienced and professional transcriptionists.
Typists with their own equipment, supplies, facilities (office/ work space).
Honesty, integrity and reliability.
No convictions of a felony or misdemeanor on your record. (Do not proceed if you have ever been convicted)
Take a typing quiz for each language or specialty you are interested in (examples: English, Spanish, French, Medical, etc.). You may also be given an opportunity to be tested to analyze audio files.
Take a test to ensure you understand Quicktate’s requirements.
Depending on how you scored on your Quicktate typing test, you may qualify to be tested to also offer your services to iDictate.
As an Independent Contractor, you can select your own hours that you want to work. You can work as few, or as many hours as you want. We are open for business 24 hours/ day; 7 days/ week.
How to get started to determine if you qualify to receive typing and/or analyst assignments
The following must be done in order.
Review and follow all procedures and requirements outlined in our Help Desk.
Review and follow all procedures and requirements outlined in the HIPAA Business Associate Agreement (below).
Fill out the form below and tell us a little bit about yourself. This will create a typist account in our system, which will be activated if your references check out, you pass your tests and quizzes, and we decide to offer you typing assignments. Make sure you write down your typist account username and password during signup.
When you create your typist account, you are agreeing to abide by our strict confidentiality requirements and code of ethics (outlined below). You will also be providing us with references. You should use NON-family members as your references.
Carefully review all postings to our Help Desk frequently, so that you are up to date on Quicktate and iDictate issues. This should provide you with answers to any of your questions.
Take our Quiz so we can determine if we can offer you assignments (see our Help Desk for details https://quicktate.zendesk.com/). Answer each question and fill out the form completely.
Background Checks: After you pass the Quiz and the typing test, we will run a background check on you. You agree to pay the $20 cost of the background check. This may be paid using PayPal or credit card.
We are looking for transcriptionists/editors for contract work to transcribe recorded audio and edit imperfect transcription using our proprietary internet-based software application.
To be a good candidate, you need to be able to provide expert transcribing services independently and be able to provide a quick turnaround on a finished work product (as a given project may require).
Please note, we are only interested in receiving applications from individuals who are interested in performing the services themselves – please do not apply on behalf of another person! We do not permit the “selling†or “subcontracting†of our contract work.
Become your own boss and enjoy the freedom and flexibility that you’ve always wanted. Audio Bee gives you the tools and knowledge to gain skills for the digital age.
Choose from variety of tasksWe are hiring for many different tasks from transcription, translation, segmentation, voice recording and much more.
Gain experience and earn more
As you gain experience on our platform, you can unlock higher paying tasks as well as become a trusted reviewer and earn more.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Responsible for preparing, processing and maintaining new member or group enrollments
May load new member or group data into the enrollment database and update the database with changes
May also respond to member eligibility or group questions and verify enrollment status
Work with various types of member correspondence
May also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes
May also be responsible for inventory control of member and group transactions
General Job Profile:
Moderate work experience within own function
Some work is completed without established procedures
Basic tasks are completed without review by others
Supervision / guidance is required for higher level tasks
Job Scope and Guidelines:
Applies knowledge / skills to activities that often vary from day to day
Demonstrates a moderate level of knowledge and skills in own function
Requires little assistance with standard and non – standard requests
Solves routine problems on own
Works with supervisor to solve more complex problems
Prioritizes and organizes own work to meet agreed upon deadlines
Works with others as part of a team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher) OR equivalent work experience
1+ years of experience in an administrative role in an office environment
Computer skills, including working knowledge of Microsoft Office (ability to create, edit and save documents and spreadsheets in Microsoft Word and Microsoft Excel) and strong mouse and keyboarding skills
Available to work 40 hours per week within the operating hours of the site (schedule between 8am – 6pm). New hire must be able to work until 6pm. It may be necessary, given the business need, to work occasional overtime or weekends
Dedicated work area established that is separated from other living areas that provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)
If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
Preferred Qualifications:
Previous experience working with Microsoft PowerPoint (ability to create, edit and save presentations)
Soft Skills:
Analytical thinking to solve complex problems
Ability to learn new and complex computer system applications
Interested in meaningful part-time work? Due to growth, Examity is looking for permanent part-time online proctors to join our team (up to 30hrs per week). As an online proctor you will play a pivotal role in guaranteeing the integrity of online learning. This position is remote and paid training will be provided. Both day and evening shifts are available. Next training class commences on August 9, 2021.
Current shifts available:
Mon – Wed 11am-6pm EST*
Mon – Wed 4pm-11pm EST*
Thu – Sat 11am-6pm EST*
Thu – Sat 4pm-11pm EST*
Requirements
Must have & provide proof of reliable internet connection and own/have access to a personal computer.
Must have legal authorization to work in the United States.
Must be fluent in English and demonstrate excellent communication skills.
Customer Service/tutoring experience preferred, not required.
Basic trouble shooting skills with both Windows and Mac systems.
Basic knowledge of computer software, online applications, Word and Excel.
Must have access to a dedicated, quiet office area (enclosed room).
Must have strong multi-tasking skills as you will be required to monitor multiple exams.
Required hardware and internet bandwidth
Windows OS or Mac OS.
i5 processor or equivalent with minimum 8GB RAM (require proof of hardware).
Reliable High-Speed Internet with minimum 20Mbps download/10Mbps upload preferably a hard-wired connection (require proof of internet speeds).
This position is responsible for maintaining ambulatory surgery center (ASC) medical and billing records to ensure coding and operations compliance.
ESSENTIAL RESPONSIBILITIES:
Review and maintain orders, invoices, and records to ensure accuracy.
Enter data electronically to process charges.
Maintain all patient records.
Abstract clinical information from a variety of medical records and assign appropriate ICD 9 CM and CPT codes to patient records according to established procedures.
Maintain strictest confidentiality and adheres to all HIPAA guidelines and regulations.
Manage proper submission of documents in a timely fashion.
Attend in-services, seminars, and webinars for additional education and performance improvement.
Regular and reliable attendance required.
Successful candidate will pass a background check and drug screen.Requirements
Education/Experience:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.
Minimum of 2 years’ experience in the field or in a related area required.
Experience with 10-key
Type a minimum 40 wpm with zero errors
Knowledge related to Microsoft Excel and Outlook Other
Qualifications:
Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.
We are an equal opportunity employer.
We do not discriminate in practices or employment opportunities on the basis of an individual’s race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources
Would you like to be a part of a growing company? Flagship’s programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. At Flagship, we understand good people can have less than great credit. We believe if our customers are committed to establishing their credit profile, they deserve the opportunity to receive an automobile loan.
We are looking for an experienced Data Entry Specialist to work on a temporary assignment and provide data entry support to the Credit Bureau Operations team. You will be completing a project consisting mostly of entering data into an Excel spreadsheet.
What do we value?
Integrity, Passion, Trust, Discipline, Respect, and Continuous Improvement – just to name a few
About You:
Attention to detail
Good organizational skills.
Must be self-motivated and know when to seek
Must have the ability to work independently and as a team member.
Knowledge of Microsoft applications and data entry software.
Intermediate experience with Excel spreadsheets.
e-Oscar experience a plus.
What is a day in the life at Flagship as an Accounts Payable Specialist?
The Data Entry Specialist is responsible for completing data entry projects in accordance with company policies and standards. Training on company software will be provided.
What will you be responsible for in your position as a Data Entry Specialist?
Data entry of sensitive information in an online system called e-Oscar from an excel spreadsheet.
Maintaining confidentiality when working with personal identifying information
Other miscellaneous general office responsibilities may be needed
As a Fact Checker for Byrdie, you will review content for accuracy, ensure that information is supported by reputable sources, and check that copy is free from spelling or grammatical errors. The rate for this position is $20/hour.
This is a remote position, but applicants must live within the United States and be available to commit a minimum of 20 hours per week (with a maximum commitment of 40 hours).
As a digital publisher that reaches millions per month, Dotdash has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.
About You:
At least two years of fact-checking experience in digital or print media
You have a strong background in beauty, wellness, and style editorial, with current industry knowledge.
You are an excellent and efficient researcher, possibly with journalism experience
Comfortable working in a content management system
Able to work quickly, independently, and accurately
Willing to be featured on the site, including bio and headshot
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Full-Time: Monday-Friday 8:00 AM-4:30 PM
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Assistance
Location: This is a remote role.
Required Experience: Customer Service, Data Entry, Medical Terminology. Preferred: Understanding of HIPAA requirements for releasing medical records.
Responsibilities
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company’s and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
Qualifications
Required
High School Diploma or GED.
Must be 18 years of age or older.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Preferred
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Alphanumeric is hiring a Data Entry Specialist to work remotely for one of the largest pharmaceutical companies in the world. Will be updating Medical Information content, handle sensitive and confidential information appropriately. This is a 2 month contract, but we always have additional projects available for the successful candidate. 100% work from home. Super hero data entry skills, data entry specialists able to search and find data quickly. Should be able to sit for long periods. Job Requirements
Qualifications Understanding of Windows PC functionality, proficient with computer use (keyboard, mouse etc.).  Abiltiy to endure large volumes of data entry and information management.  Data entry experience, 2 years preferred.Utilize critical thinkingMust have the ability to pay attention to detail and strong organizations skills. #LI-SJ1#remote
We’re looking for a smart, driven individual to join our Accounting team. The group is responsible for maintaining the company’s accounting ledger, financial reporting, payroll processing and performing financial analyses throughout the company. The ideal candidate will have strong interpersonal skills while working cross functionally between teams and technical skills to back up their recommendations.
What you’ll do
In this role you will be reporting to the Payroll Manager.
Collaborate with the People Platform, Benefits, and Finance business units on all payroll matters with cross-functional impact such as, accurate benefit information, new hire processes, cash, bonus, process terminations, and other adhoc projects impacting payroll.
Process U.S. (multi-state) payroll and assist with processing Canadian and international payroll.
Assist with processing RSUs/NSOs.
Process garnishments and levies.
Assist Payroll Manager with SOX compliance procedures related to payroll.
Support the month-end closing for all payroll related accounts.
Assist with annual financial statement audit and be the primary contact for all payroll related audit testing.
Conduct year-end reporting for W-2’s, etc.
Answer employee questions regarding pay, benefits, etc.
What we look for
Minimum 3-5 years of payroll experience.
Associates degree or equivalent training and education beyond high school.
Strong math, analytical, research, problem-solving and critical thinking skills.
Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies.
Self-motivated, flexible, deadline-oriented and able to complete tasks with limited supervision.
Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment.
Knowledge of NetSuite or UltiPro is a plus.
LocationWe’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.Please note that visa sponsorship is not available for this position.
As an Image Review/Data Entry Operator, you will be entering data that is vital to our customer’s day to day operation. We will rely on your attention to detail, customer service experience,passion,and efficiency to process their needs. In this role, you will not only be there to help customers with their day to day account, but also provide them with efficient, accurate and exceptional customer service. 
What you get:
Full Time Temporary Employment (6 months contract)
Hourly rate of $13.50 starting on day one.
Paid Training
ABC Incentive Plan
Provides the opportunity to earn up to $20.00 an hour (contingent upon meeting all requirements) after training.
Career Growth Opportunities
Full Benefit Options (Upon conversion to Full Time-Permanent)
Great Work Environment
Retention bonus of up to $500 (Some rules apply)
What you will be doing:
Processing license plate information for New York EZPass program via mainframe or web-based applications.
Maintaining thorough knowledge of the company and client business rules, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Quickly adapt to business rule changes when it happens.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
Strong work ethic.
The ability to key information such as vehicle license plate, state plate, etc. at the highest productivity and accuracy.
Data Entry experience in a fast-paced environment.
Can navigate multiple applications and research solutions with ease.
Are excited by innovative technology.
Are self-motivated and have strong will to grow within the company.
Can work in a structured environment for the duration of your allotted, full-time schedule typing high volume of transactions daily.
Can commit to 100% attendance for up to twelve weeks of paid training.
Requirements
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to successfully pass a criminal background check.
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual assistant provider in the United States?
Look no further! You just found the career you never thought existed.
BELAY is a top-ranked virtual solutions company looking for highly motivated virtual assistants with a passion for serving others. Does that sound like you?
Then join us!
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ’Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
A remote position where you serve as your client’s indispensable partner?
An opportunity to use your talents and skills to build your client’s success?
A community of contractors to share ideas and best practices?
Regular support and guidance from your BELAY team?
Job Duties:
Pay Client’s Bills on a Weekly Basis
Bank Statement Reconciliation
Budget Management
Cash Flow Management
Journal and Data Entry (Coding)
Provide Clients with Weekly & Monthly Reports
Weekly/Monthly Balance Sheet (Statement of Financial Position)
Weekly/Monthly P&L (Income Statement)
Weekly/Monthly Budget vs. Actual
Other Custom Reports (as required)
Maintain and Manage Chart of Accounts
Debit/Credit Cards Reconciliation
1099 Preparation
Process payroll: including set-up, scheduling, and frequency
Required Experience:
Bachelors (preferred but not required) in Business, Accounting, Finance or related field
Experience in accounting and/or bookkeeping
Payroll Experience
In-depth understanding of Quickbooks (desktop and online)
Tools Needed:
Home office setup
Computer with webcam
Smartphone with email capabilities and push notifications
High-speed Internet Acess
Current version of Quickbooks installed on your home PC
BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.
The Transaction Coordinator will assume primary responsibility for all communication with borrowers, contractors, builders, inspectors, and municipalities following the origination process. This team member will be responsible for collecting and validating all associated mortgage loan documents and the corresponding underwriting requirements, verification, analysis, and the corresponding data entry into the system of record for loan files. This includes requesting and reviewing all related documentation and updating the system of record continually to ensure the third party documents are complete.
What You Will Do:
Represent the organization to internal and external customers, vendors, members of state and regional government entities and other organizations well by providing exceptional customer service and effective communication skills, both in writing and orally.
Ensure daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, fundings, and customer satisfaction ratings are met.
Work as a team with sales, transaction assistants, underwriting, closing, funding, and management to ensure assigned loans are being processed with timeliness, attention to detail, accuracy, and within compliance of corporate policies, agency, and all state and federal laws.
Responsible for finding solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans in addition to explaining underwriting conditions to borrowers and loan originators alike.
Address, resolve, and respond to any consumer concerns related to the processing of the loan and consumer experience as it relates to the underwriting approval and surrounding requirements, all while providing exceptional customer service.
Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, and demonstrating a commitment to professional ethics
Process documents in an accurate and timely manner to ensure proper audit procedures are followed.
Develop effective professional partnerships with all colleagues.
Assist Transaction Assistants with questions relating to third-party documentation requirements and general mortgage and processing concepts.
What You Need:
High school diploma or GED.
Demonstrate responsibilities for multi-faceted direction and planning; must be a fast paced individual with ability to adapt well to change.
Excellent verbal and written communication skills.
Excellent analytical and organizational skills with attention to detail
Ability to take direction and comprehend training.
Ability to work closely within a team structure.
Exceptional computer skills, and working knowledge of Microsoft Suite, specifically Word and Excel.
Familiarity with mortgage process and mortgage documents.
Working knowledge of mortgage-related software, ability to quickly learn and comprehend proprietary software Octane.
Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines.
Exceptional customer service and effective communication.
Multi-state processing experience a plus.
Possible State license required for processing loans in certain state(s).
Constant phone interaction required.
Extended and weekend work hours may be required.
What We Offer:
Strength, Stability, and Vision.
Great compensation package.
Opportunity for career growth.
A commitment to be a relevant market leader – we are aiming for the top!
Octane, our engineered proprietary technology that is transforming the mortgage industry.
An empowered culture where your ideas are important and your voice matters.
Full Benefits, beginning the first day of the month following your start date, including – Medical, Dental, Vision, Life, Disability Insurance, and much more.
Generous paid time off package that also includes all major holidays.
401K w/ 50% match – Beginning the 1st of the month following 30 days of employment.
Build, optimize, and manage paid social campaigns for a Fortune 500 company.
Translate broad media plans and business objectives into tactical, innovative paid social campaigns
Create strong, clear reports that demonstrate results
Maintain daily interaction to update coworkers on project progress
Create professional deliverables for internal teams that meet the Bounteous quality standard
Study for and pass social marketing platform certifications to develop foundational knowledge
Learn independently and from team members with more experience
Consistently meet department and client deadlines
Remain current in a quickly evolving industry
Carefully track and record billable time
Preferred Qualifications
2-3 years experience working in, but not limited to, Facebook Ads, Twitter Ads, LinkedIn Ads
Familiarity with the Digital Media landscape, including but not limited to: Paid Search, Paid Social, Reporting and Analytics tools
Agency and/or consulting experience (preferred)
Experience collaborating with both internal and external resources to develop strategies that meet department goals within budget and established timelines
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Ability to perform business analysis and project management tasks
Experience in Google Sheets or Excel
#BI-Remote#LI-Remote If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Manage paid social activity in coordination with the Channels marketing team.
Own paid campaign monitoring, pacing, optimization, tracking, and reporting.
Assist with budget tracking and process invoices/POs on a monthly basis.
Contribute data and insights to regular reporting, such as weekly channel reports and content campaign wrap-ups.
Maintain media budgets and overall budget summaries for assigned campaigns.
Clearly communicate campaign changes and performance to the channels team and other strategic partners.
Support pre, during, and post-digital campaign flights, including managing social strategy, content execution, and analysis.
Stay up-to-date on social trends and emerging platforms.
Requirements:
3 to 5+ years of experience in consumer social media marketing managing highly visible, high-volume channels.
Deep working knowledge of social best practices and proven experience executing paid campaigns across LinkedIn, Twitter, Facebook, Instagram, and TikTok.
Strong verbal and written communication, editorial judgment, and attention to detail.
Proven problem analysis and problem-solving skills.
Ability to build and foster strong relationships with internal stakeholders and external partners.
Travel
Is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We’re looking for a Support Specialist to join our Member Experience Team. In this role, you will field emails from prospective and current members. You will help troubleshoot technical problems, guide individuals through their online experience, and help prospective members understand what Tempest offers. Ideal candidates are strong in both technical skill and emotional intelligence. We are seeking individuals who are interested in helping to build an empowered, consent-driven sales process. We are excited to meet people of all backgrounds to help us put people at the center of their recovery. This position is remote friendly!
Requirements
The Support Specialist will:
Report to the Senior Support Specialist
Use our CRM to manage our member support inbox
Provide exceptional customer service
Represent the company with professionalism and empathy
About You
1+ years experience in a Support role
Highly empathetic
Solid writing skills
Benefits
18 days PTO
12 holidays including Juneteenth and “Fall-Food-Weekend (our inclusive version of Thanksgiving)
Medical, Dental, and Vision insurance for employees, dependents, and spouses
Free access to One Medical through Justworks
Healthcare and Dependent care FSAs
$75 monthly wellness stipend
$500 annual learning & development budget
Equity
401k
No meeting Fridays
A code of conduct with reporting structure
The salary range for this role is $42,000 – $47,000
Job Summary: This role will serve as an ambassador to our community, working closely with game studios and property stakeholders, and using various tools to create communication and feedback pathways both to and from our players and fans. The role will coordinate cross-departmentally (Marketing, Public Relations, Product Development, Ecommerce, and Customer Service) to support organizational and promotional goals, providing thought leadership and a strategic point of view to ensure community engagement and social media initiatives are integrated into the company’s broad marketing strategy. Being the product expert, the Sr. Community Associate will understand the desires and concerns of our community, predicting and reacting appropriately to trends as they appear within our community. Hours:8 am to 5 pm PST Salary:To be discussed at interview phase
What You’ll Do:
Manage and grow Company’s official forum presence, including the creation and implementation of engagement opportunities and the daily interaction and guidance for forum moderation teams
Create and execute on a social media marketing and live operations editorial calendar, seeking approval where appropriate and determining opportunities for engagement and delight within our audience
Track, gauge and report on fan sentiment and reaction within owned and organic communities, anticipating trending concerns and communicating effective feedback to the development teams
Be the product expert, working in close collaboration with development teams to understand mechanics, features and live operations calendar
Maintain an analytics-driven mindset, with the goal of adjusting and pivoting content strategies to best suit the target audiences
Collaborate with both Public Relations and Customer Service teams on tracking player issues to determine scale and escalation priority
Know and understand the lifecycle of a product and maintaining the appropriate tone and content for that stage of the product
Assist in the creation of what a healthy community landscape looks like for the business
What We Are Looking For:
2 years of proven experience with brand communications, community management, forum moderation, gaming ecosystems, and social marketing for video games and/or mobile games
In-depth knowledge and understanding of social media platforms (Twitter, Reddit, YouTube, Instagram, Tumblr, Snapchat, Facebook, etc.) and how they can be leveraged to achieve business goals
Understand the “always on” nature of social media and community management with a willingness to work off-hours as needed to ensure best practice, channel security, brand safety and timeliness of messaging
Proven expertise in developing compelling social media campaigns and effective content strategies to drive community enthusiasm and engagement
Experience creating, implementing, measuring, and reporting on campaign and content performance
Expert on how to strategically recommend the best mix of marketing channels for a campaign to efficiently target high value demographics
Understanding of livestreaming best practices, including live moderation and recognition of trending topics and content
Avid player and fan, with knowledgeable and deep expertise in the franchise is a huge plus
Knowledge of and experience with the online communities is a plus
Experience working within strict brand and/or legal guidelines is a plus
Experience working within a highly regulated industry is a plus
Experience in planning and executing on a product launch is a plus
Bachelor’s Degree in Marketing, Communications, Public Relations, or related field preferred
What to Expect:
We offer a professional, fun, and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. International or domestic travel may occur, anywhere from 10-20% of the time.
This is an international gaming company, a subsidiary of a company based in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Trading Card Game, the animated TV series, home entertainment, and the official website. The company was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Regular Full-TimeBingham Farms, MI, USChicago, IL, USChicago, IL, USDetroit, MI, US6 days agoRequisition ID: 1546APPLYTO DATA ENTRY CLERK (REMOTE)
Join U.S. Legal Support! Where our people are everything.
U.S. Legal Support is a pure, people-to-people service business. The entire secret to our phenomenal growth is our people – both our employees, and the reporters we work with. We work to take great care of both.
At U.S. Legal Support, every single employee, from data entry to our CEO, is part of a team. Everybody is given an opportunity to play an important role.
Data Entry Clerk:
The general duties as a Data Entry Clerk for U.S. Legal Support include responsibilities such as being a fast typist with a keen eye for detail and computer savvy. A Data Entry Clerk is part of our Court Reporting Operations department and will report to a Data Entry Team Lead/Manager.
Essential Job Functions:
Review and enter new job requests into the database
Execute all requests/new settings within the established timeline
Responsible for dispatching all incoming scheduling emails
Responsible for Portal/Hopper Requests
Review requests for missing information and follow up with the client to obtain information
Identify any data deficiencies or errors and correct
Research and obtain further information for incomplete requests
Respond to queries for information and access relevant files
Requirements:
Administrative and customer service oriented
Excellent written and verbal communication skills
Must be organized and have great multi-tasking capability
The Records Management Associate is responsible for supporting document management activities and the archival of clinical trial records for a project in the electronic Trial Master File (TMF).
Essential Functions:
Process study documents in accordance with client and study requirements as per study-specific processes, FHI Clinical’s SOPs/ADs and regulations, where applicable.
Complete activities related to document receipt and processing which may include but is not limited to: document receipt and review, scanning and indexing, quality control, copying, filing, forwarding or return to client/study teams and archiving.
Maintain study trackers related to the TMF.
Liaise with study teams and other Document Management staff to fulfill job responsibilities and activities.
Provide information necessary to complete client and/or departmental status reports as requested by the management of the Document Management department.
Complete departmental projects as assigned in accordance with specified timelines, FHI Clinical’s SOPs/ADs and regulations.
Confirm all documentation meets ALCOA+ standards and FHI Clinical TMF criteria.
Inform the Manager of training issues, project activities, quality issues and timelines as directed.
Provide copies of study documents to FHI Clinical personnel as requested.
All other duties as assigned.
Knowledge, Skills and Abilities:
Must data entry experience. ExperiencceExperience with TMF (Trial Master File) and strong knowledge of Clinical Studies documents are preferred.
Strong computer skills (MS Office), SharePoint, and Acrobat.
Ability to successfully liaise with study project teams, staff, clients and management, as necessary.
Ability to remain focused with regards to details.
Strong organization and planning skills.
Ability to work effectively under pressure of deadlines.
Outstanding client service skills.
Good oral and written communication skills and interpersonal skills.
Must be able to read, write and speak fluent English
Position Requirements:
Education: High School Diploma required
Preferred Job-Related Experience: 1-2 years of experience in an office environment and/or 6 months to 1 year of document management experience. Experience with managing clinical study documents using FDA, ICH, GCP guidelines and best practices pertaining to clinical trial document management and archiving. Prior experience working in a cross-matrix environment. Experience with clinical study electronic databases.
Additional Eligibility Qualifications: Technology to be used: Personal Computer, e-mail, telephone, printer, calculator, copier, cell phones, and other handheld devices. Strong computer skills (MS Office), SharePoint, Acrobat and ability to work in FHI Clinical databases. Ability to format and publish large documents and create and maintain tracking systems and spreadsheets. Ability to coordinate review and finalization of documents with multiple stakeholders
Physical Expectations:
Typical office environment.
Ability to sit and stand for extended periods of time.
Ability to lift 5-10 lbs
Travel Requirements:
The expected travel time is less than 10 % for this position.
Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Role
The Contact Center Analyst position ensures that the contact center receives the reporting support and information by developing and automating production reports, generating ad-hoc reports on demand, troubleshooting systems issues, conducting analysis of reports to identify trends and root causes. In this role, the Contact Center Analyst is able to analyze large amounts of data (from various systems), draw conclusions and make recommendations to leadership to drive results. The Contact Center Analyst is extremely proficient with all Microsoft Office applications and is very comfortable with technology.
Essential Job Duties & Responsibilities
Create Contact Center Executive level daily/monthly/quarterly reporting and provide insights needed to meet strategic ministry goals and objectives
Compose and complete daily, weekly, monthly reporting on internal business practices
Extract reports from CC systems and house reports on shared drive in a timely manner within various formats
Develop and create call center reporting as directed by the contact center management
Uses data and reports, review, analyze and improve call center processes by reducing unnecessary, manual or repetitive steps creating improved efficiencies in resources
Presents findings to leadership in executive summaries, both formal & informal with ability to rely reporting results effectively in both technical and non-technical language
Develop and maintain various methods and templates for extracting and reporting data from multiple platforms
Enhance and automate existing reports by finding streamlined workflows to complete workload
Engage with other WFM and Contact Center roles to provide education, training, and succession planning, to ensure role is not isolated to a single point of failure
Contribute to the exercise and expression of the Ministry’s Christian beliefs
All other duties as assigned
Essential Skills & Abilities
Strong analytic skills, with understanding of how to interpret data/analysis
Advanced Microsoft Office skills, particularly Excel (i.e. pivot tables) and PowerPoint
Ability to effectively structure and communicate complex problems and ideas into meaningful business insights
Strong understanding of Workforce Management tools (i.e. Verint, Teleopti) and Contact Center metrics
Advanced understanding of ACD and Workforce Management reporting principles
Ability to communicate and partner with other departments in order to identify and assist in the development of enhanced processes and procedures.
Excellent organizational and time management skills with the ability to handle multiple projects under pressure with minimal supervision
Excellent written and verbal communication skills
Experience with data visualization and presenting analytical findings to the business
Resourceful, self-managed, detail-oriented and quick thinking
Excellent project management skills
Proven ability to maintain highest level of confidentiality, discretion, and integrity
Strong knowledge of SaaS, networking, internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Contact Center best practices
Core Competencies/Demonstrable Behaviors
Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
Business insight—Applying knowledge of business and the marketplace to advance the organization’s goals
Interpersonal Savvy – relates openly and comfortably with a diverse group of people. Must be able to communicate effectively and build engagement across all audiences
Nimble learning—Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
Cultivates innovation—Creating new and better ways for the organization to be successful
Optimizes work processes—Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Education and/or Experience
Associates degree with 3-5 years’ of previous contact center experience required OR equivalent education and experience required.
Bachelor’s degree preferred.
2 years’ of analyst experience with customer support operations preferred.
Incentives & Benefits
We work hard to serve our members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
Employees are eligible to receive annual incentive pay based on individual and organizational performance.
Some of our benefits include, but are not limited to:
Generous paid time off (PTO), paid holidays, and paid volunteer days
401(k)
Healthcare
Dental/Vision plans
Life & Disability plans
Accident, Critical Illness, & Hospital plans
Professional development
Weekly chapel service and prayer times
Onsite & Virtual fitness classes
Employee Wellness Rewards & Programs
Employee Assistance Programs
States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.
Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Role
The Marketing Specialist will be an individual who is passionate about producing high-quality digital marketing content to support marketing campaigns, program influencers and channel partners by engaging audiences through story telling. This individual will have significant experience in capturing the vision of a content strategy session and transferring that strategy into high quality digital marketing content in coordination with the graphics and video production teams, as well as contractors. The Marketing Specialist will monitor content performance and report on key KPI’s in both written and verbal presentation format. This position will be a fast pace, high output position that will be responsible for the full spectrum of content creation, from ideation to production.
Essential Job Duties & Responsibilities
Research and understand current competitor messaging.
Master Medi-Share program value props and understand how story telling can help prospective audiences understand the value of the program.
Ideate and oversee development of ads, ad copy and collateral to inspire prospect education and action.
Develop high quality content strategies and user journeys to drive audience engagement.
Work with high-level influencers and channel partners to produce high-quality, high-volume content for their use.
Continually test messaging via KPI monitoring and adapt a continual improvement process to drive results.
Work with MarTech team to provide insight and content recommendations for SEO performance on a monthly basis.
Work with internal employees and contractors to create marketing programs (e.g. sales documentation, product videos, website copy, blog posts, etc.) that articulate the differentiators of our products.
Overseeing landing page/website ideation, creation, analysis and testing.
Provide reporting on performance and recommendations for improvement.
Understand key personas and help develop the prospect journey for each segment
Understand and support the sales channel(s) leaders as it relates to product positioning, messaging and general cross-functional marketing support
Contribute to the exercise and expression of the Ministry’s Christian beliefs
All other duties as assigned
Essential Skills & Abilities
Proven track record of successful content marketing campaigns
Experience working with Influencers and Channel Partners
Significant content creation experience
Excellent ability to turn strategy into compelling story telling content
Ability to collaborate and work in highly cross-functional settings
Ability to self-start and work with/without direction to produce key initiatives
Ability to effectively manage time and deliver high-demand initiatives in a timely and professional manner
Demonstrated knowledge of social media, email, display, OTT, and direct response advertising
Passion for marketing and staying up-to-date on new developments in digital advertising
Knowledge of health care industry a plus
Excellent oral and written communication skills
Ability to produce reports and presentations to demonstrate achieved results
Exceptional attention to detail
States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN, TX, VA, WI, WV. In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate.
The Data Entry Representative performs all tasks required for data entry processing under the direction of Centralized Services Supervisor.
Essential Functions
Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.
Reviews and verifies data entered into database to ensure accuracy.
Processes all faxes in a timely and efficient manner.
Confirms that medical scripts and referral documentation have the correct procedures listed.
Effectively communicates with Center employees if additional information is needed to process request.
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Communication Proficiency.
Technical Capacity.
Organizational Skills.
Time Management.
Thoroughness.
Supervisory Responsibility
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Travel
No travel is expected for this position.
Job Qualifications
Minimum Qualifications/Experience:
One plus year of experience in customer service/data entry – healthcare preferred
Proficient speed and accuracy with data entry – 9,000+ KSPH
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Ability to continuously “exceed†company and customer expectation
Strong communication skills & professional demeanor
Education/Certifications:
Minimum of High School diploma or equivalent (GED) – continuing education preferred
Additional Eligibility Qualifications
None required for this position.
Compliance
Adheres to Envision’s Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.
Position Pay Range $13.55 – $16.30
Company Benefits Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/Vision/Life Insurance
OPPORTUNITY As agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing transcription and editing services to various industries to include criminal justice, law enforcement, legal, corporate finance, and insurance. As a contract transcriptionist/editor you will listen to audio recordings, strictly adhering to style guides, to independently produce accurate transcripts. Each day you will encounter new and diverse content and have opportunities to apply and expand your general knowledge. We are looking to contract with individuals who have experience with single-speaker audio transcription/editing. Formats for our dictations include meeting notes, memos, letters, and client-specific formatting. As an independent contractor for VIQ Solutions, you will set your own schedule, determine how much you work and when and where you perform the work. As a contract transcriptionist/editor you will receive guidance from our supportive, in-office team whenever you need it. Work on your own schedule, as many hours as you want. Grow your business at your own pace. Have open access to work 24/7. Save on daycare, gas, and other expenses you may have when working outside the home.
POSITION REQUIREMENTS
Essential Selection Criteria: A minimum of one year of general transcription experience is required. Legal, insurance, and financial experience is preferred, but not required Strong knowledge of medical terminology is preferred, but not required. Excellent listening skills Outstanding literacy skills, including comprehension, spelling, and grammar Able to consistently follow formatting and/or style guidelines Reliable and punctual Able to maintain accuracy while providing a quick turnaround time (as required by the project) Able to pass a background check Must be a US citizen. Currently, this opportunity is not available to Massachusetts or California residents. Technology is at the heart of our company. To utilize our global, cutting-edge transcription technology, you will need: High-speed internet PC or laptop with a minimum of 8 GB RAM Noise-canceling quality headphones are recommended Windows 10 (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK) Antivirus program with daily virus definition updates (Except Webroot antivirus) Infinity Foot Pedal Rates are paid per line. Payments are made twice monthly via direct deposit.
The Fraud Investigator will be responsible for reviewing and responding to suspected fraudulent requests, queues, and transaction records to identify potentially fraudulent transactions or accounts. This position will research and identify problems and issues using Green Dot’s internal tools and following internal and external procedures.
Responsibilities
Conducts investigations of suspicious loss or account activity related to fraud schemes. The investigations may include highly confidential data, and interviewing suspects and fact witnesses.
Performs data pulls related to criminal, compliance, and operational investigations.
Presents findings and recommendations from fraud investigations and data mining activities to Sr. Leadership, Key Customers, and members of Law Enforcement.
Develops, pilots, and implements fraud reduction/red flag rules within the Green Dot production environment.
Produces all relevant materials for weekly and monthly reporting and performs ad-hoc analysis.
Assists with database administration activities.
Supports in managing escalated complaints from our regulating entities
Utilizes custom and standard software programs and applications as well as manual review to analyze transactional and customer record for fraud.
Attends daily and/or weekly meetings related to designated business unit(s)/portfolio(s).
Provides fraud loss trending analysis and summary of losses to leadership so that they can determine fraud rules.
Reviews potential OFAC lists and potentially suspicious documents for possible ID theft
Performs other duties as needed.
Requirements
4+ years of related fraud experience in banking and/or fintech industry
High School Degree required; Bachelor’s Degree preferred
Proficient understanding of Fraud scenarios and schemes
High professional integrity, and ability to manage confidential and proprietary data
Requires judgment and initiative to resolve difficult issues with minimal to no supervision
Extreme attention to detail
Ability to plan and prioritize workload/requests, and accomplish team and individual goals
Ability to take initiative and execute tasks under minimal supervision.Â
Strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive Leadership.
Must possess strong problem-solving and analytical skills to understand transactions and accounts.
Ability to compile data and present to assigned business unit(s)/portfolio(s) and management
Proficient in Excel, Access, and SQL; and willingness to further enhance skills
The analyst ensures all linear and VOD programming is created, coded, processed and submitted as per Nielsens policy guidelines. Before new program airing, analyst proactively communicates with network dayparts any coding options available for networks. Research operations works as a team across networks. Occasionally, analysts will also provide coverage for other team members. They are responsible for Nielsen Content Link (NCL)/myEVNTs for Linear and VOD: Code and process content by the required deadlines to insure proper ratings credit for networks. They will monitor the measurement Improvement: Work with teams to improve instrumentation and measurement. They will nee to be the connection between research operations, broadcast operations, and programming/scheduling day parts regarding our obligations with Nielsen. They will collaborate with team members to improve operations and downstream measurement. This individual will serve as the subject matter expert regarding company Nielsen guidelines obligations. They will need to adhere to deadlines: Ensure all Nielsen deadlines are accurate and met. This person will have the ability to adjust work schedule as business needs arise often very early in the morning.
MINIMUM REQUIREMENTS
Bachelors or Equivalent Experience
Must be fluent in Spanish (reading and writing) to support our Spanish-language network.
Curiosity and open to learning about analytics platforms, including Nielsen NPower, data exploration, and data visualization tools like Tableau and NNTV.
Excellence in communicating technical results to non-technical audiences.
Excellent judgement in selecting methods and/or techniques to resolve issues and challenges
Strong project management and organizational skills
Strong interpersonal and relationship management skills
Clint in Lenexa, KS is looking for a Data Entry Analyst to join their team for a 2-3 week project with possible extensions. This person will gather data from different contracts and analyzing the billing, invoicing, and similar data in the contracts. This person can sit fully remote but needs to be available for the entire contract.
MINIMUM REQUIREMENTS
-Professional data entry experience – gathering data from contracts or websites not directly from people themselves
-Proven reliability
-Good communication skills, both written and verbal
The Medical and Dental Billing Specialist supports the mission of OCHIN by providing high quality billing services to one of more OCHIN Billing Services (OBS) member clinics. The Billing Specialist will primarily focus on payor follow-up and denial management, recognize potential high-risk accounts, and develop techniques to improve collections and streamline processes. The OBS team member will discuss difficult or unique collection problems with the Billing Supervisor, resolve issues, apply new information to future collection issues, and make suggestions to enhance our efficiency and effectiveness through process improvement with the assistance of their immediate supervisor. This position will enhance the billing department’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Essential Duties
Medical Billing
Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health
Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
Post patient payments, electronic remits, and paper explanation of benefits (EOBs).
Correct claim and charge errors
Thoroughly research and resolve credit balances
Answer phone calls from patients and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service
Perform other specific projects related to billing, data entry, and computer operations as required
Account Maintenance
Perform registration updates in Epic
Maintain complete and accurate billing and accounts receivable records
Send correspondence to member clinic/Client in accordance with their policies and procedures
Additional Responsibilities
Establish and maintain positive working relationships with patients, payers, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with HIPAA regulations
Continuously improve understanding of collection processes and strategies by working with colleagues within OBS and OCHIN Collaborative. Other duties as assigned
Qualifications
1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired
Minimum of a high school diploma or GED is required. Some higher education is preferred
Previous FQHC/RHC experience preferred
Knowledge of Medical Terminology is preferred in this role
Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge
Desired Certifications include:
Medical coding from AAPC (CPC Certificate)
AHIMA (CCS Certificate)
Current certification from ADCA (CDC certificate)
HFMA (CRCR certificate)
Experience using EPIC practice management system, strongly preferred
Bilingual Preferred (English/Spanish)
Work Location and Travel Requirements
This position is 100% remote. Work from home requirements are:
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel may be required based on business requirements for OCHIN
Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way. As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home. Job Overview: This role entails processing merchandise orders with few to no errors and providing friendly and professional order-related customer success support around the Labor Day holiday weekend. The Seasonal Order Management Contractor will report to the Order Management Supervisor and Merchandise Operations Manager. Length of Contract: Monday, August 23, 2021 – Wednesday, September 8, 2021
Responsibilities and Duties
Merchandise order processing, including:
Calculating final charge
Purchasing inventory from retailers and manufacturers
Sending purchase orders
Sending final confirmation and receipt to customer
Contacting customers regarding approvals needed on their orders
Document order details in order tracking system
Contributing to keeping the order processing turnaround time to 24 hours or less
Customer support:
Answering questions regarding orders
Reassigning Zendesk tickets to the appropriate queues
Maintaining a 24-hour turnaround time for assigned Zendesk tickets
Data Entry as assigned
Qualifications & Requirements
Customer service skills are required, ideally in retail.
Zendesk and Slack experience are preferred.
You must have your own computer and a stable internet connection.
The ideal candidate is proficient in Google Suite, detail oriented, and has prior experience in purchasing and data entry.
The Category Moderator Associate at JustAnswer focus will be on ensuring the smooth functioning of the site by resolving invalid questions and escalating various Expert and Customer issues.
Ensuring that all questions from the customers are reaching right Experts. A successful Associate will be passionate about learning the fulfillment side of JustAnswer’s Business and helping the team hit our goals of getting
every question answered with a quality response. The ideal candidate should enjoy efficiency & problem solving, take pride in working quickly and accurately, & be able to work both independently & collaboratively.
Responsibilities:
Manage open question inventory including closing duplicate questions, re categorizing and updating questions ad needed.
Escalate Customer and Expert concerns and policy violations through established reporting processes to appropriate support services
Assist CS in reaching out to Experts on behalf of customer needing assistance
Handle sensitive personal data with the utmost integrity Special projects as needed to assist in improving Expert quality and Expert acquisition
Requirements:
4+ years’ experience providing operations assistance, customer service, administrative supportor similar function in an online environment
Strong communications skills, with fluency in written and spoken English
Excellent attention to detail
Ability to master and adapt to quickly changing, complex processes
Strong critical thinking and problem-solving ability
Dependable, flexible, and team-oriented
Experience with a customer support ticketing system (Example: Kayako, Zendesk, etc.) is a plus
Experience or working knowledge in any of our categories (legal, tax, cars, etc.) is a plus
From the personal rapport with our clients, to the bonds we create within our teams, at Ormond Wells, everyone is like family.
If you are looking for an opportunity to take your career to the next level and get the chance to work on a wide array of businesses and clients, then this is the opportunity for you!
Responsibilities include:
The ideal candidate will have experience in problem solving, be responsive to changes in the business and enjoys creating processes and structure. This person will be highly organized, detail-oriented, and great at prioritizing what needs to get done now, while managing long term strategic initiatives. This role is ideal for someone that wants to learn and grow by working in a team environment.
Strong Excel skills, confident with numbers
Data Entry
Attention to detail and high level of accuracy
Strong data analysis skills
Strong problem-solving skills
Understanding of KPIs
Excellent verbal and written communication skills, with the ability to convey complex ideas
Strong interpersonal skills to work with multiple stakeholders and levels
Experience collaborating with cross-functional teams
Experience & Key Competencies
• High School degree required with one year of relevant professional experience
• Willingness to learn new skills and succeed in a new career
• Excellent verbal and written communication skills.
• Proficiency with MS Office applications, especially Word and Excel.
• Team collaborator
• The ability to adapt quickly to a fast-paced environment, self-starter, and quick learner
• Excellent written and oral communication skills
Your Benefits
401(k) with company match
Medical, Dental, Vision Benefits
Voluntary benefits and critical Illness
Company sponsored life and disability benefits
Commuter benefit program
Employee Discount Program
21 paid days off (pro-rated based on first year of employment) plus your birthday off
At American Family Insurance Claims Services, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
American Family Insurance Claims Services is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
Job ID:
R23193 Claims Business Analyst (Remote Work) (Open)
Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$76,900Compensation Maximum:$123,200
Summary:
Job Family Summary
Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.
Job Description:
Job Level Summary
Requires specialized depth and/or breadth of expertise in own job discipline or field.
Leads others to solve complex problems.
Works independently, with guidance in only the most complex situations.
May lead functional data/analytics teams or projects.
Primary Accountabilities
Works with business partners in the development and delivery of key performance analysis and reporting.
Builds and maintains various reporting dashboards to report business results.
Ensures analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.
Creates, executes and maintains forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
Communicates findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
Evaluates, designs, tests and maintains data/analytics systems and make recommendations for new tools and system enhancements.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
Demonstrated experience utilizing software tools to query and report data.
Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision- making and financial performance.
Demonstrated experience developing complex data sets for wide-spread use.
Travel Requirements
This position requires travel up to 10% of the time.
Additional Job Information:
Preferred candidates will have a strong claims analytics background, solid accounting/financial knowledge, and a strong data analytics. Report building and visualization background with most preferably Google Cloud Platform/Data Studio or Tableau.
Being comfortable querying data from a data warehouse/data lake. We use Google BigQuery, but experience with that specific warehouse is not critical.
Offer to selected candidate will be made contingent on the results of applicable background checks.
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
We are open to hiring candidates to work remotely (anywhere in the USA).
Our headquarters located in Horsham, PA currently has multiple openings for Specimen Processors in our Specimen Processing department. In addition to regular, full-time Specimen Processors—please see our website for details and application!—we are also seeking two temporary, part-time, Remote Specimen Processors.
If you are a detail-oriented individual that can thrive in a fast-paced environment where you interact with all areas of our state-of-the-art laboratory, please read the details below.
Summary
This position involves pre-analytical functions of samples for drugs and other potentially toxic compounds in biological specimens. The individual in this position is responsible for administrative review, portions of reporting of test results, and continuous quality improvements.
Schedule:
Monday-Friday, 25 hours/week
Projected duration of position: Approximately 4 months
Education and Experience Requirements
High School Diploma
MS Office and typing/data entry skills with a high level of accuracy
Major Job Duties and Responsibilities
Independently performs administrative reviews of client requisitions and sample accessions, including manual clinical orders, electronic clinical orders, manual forensic orders and electronic forensic orders
Monitors backlog reports
Maintains chain of custody documentation
Participates in departmental meetings
Maintains r egular and reliable attendance
Other duties as assigned
Physical Demands:
Able to work a flexible schedule to meet department needs
Availability for periodic on-site training
Ability to hear
Vision (with correction) including color, distance, peripheral vision, depth perception, and the ability to adjust focus
Standing, reaching with hands and arms, and using hands and fingers to manipulate computer keyboard, office equipment, objects or tools
Sitting, sometimes for extended periods of time
Ability to travel as needed for court testimony and/or training.
Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls
Are you tech–savvy, detail–oriented and looking for a FULLY REMOTE position? If so, read on!
This position is fully remote with a schedule of Monday – Friday 9am – 6pm Pacific Time. Candidates can be located ANYWHERE IN THE US, as long as they are able to work the PST hours.
The Data Entry Associate is responsible to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required
A minimum of 6 months related experience; or equivalent combination of training and experience
Experience in a medical office preferred but not required
MUST be tech-savvy and be detail-oriented
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
Must be a qualified typist with a minimum of 40 W.P.M.
Demonstrates accuracy and thoroughness
Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team -oriented environment
The primary purpose of the Data Entry Technician is the computer data entry of prescription orders and other patient information in an efficient, productive and accurate manner.
Hours:
Monday- Friday 12: 00 PM (Noon) -8:30 PM
Alternating Weekends
Responsibilities
Contact physician’s office as needed for refill authorization.
Contact client for verification of orders as needed.
Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
Prepare audit sheets and provide feedback to supervisor.
Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
Initiate and document correspondence and follow up in system.
Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
May assist with research of lost or missing orders per internal department requests.
May provide backup support to other pharmacy groups based on business needs or production levels.
Answer incoming calls promptly and provide high standard of customer service to the client.
Use Microsoft Teams (instant messenger) and comply with standard requirements, including:
Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.
Communicate breaks / lunches with entire team (also notify supervisor directly).
Communicate professionally.
Ensure confidentiality.
No patient information communicated through chat.
If no response within 5 minutes, try calling another team member directly.
Keep messages brief, yet use complete sentences, no slang.
Use only for work related communications.
Should not be used to communicate calls to another team member (use the phone).
Qualifications
Education and other qualifications required
High School diploma or general education degree (GED).
Illinois Pharmacy Technician License and Certification (CPhT) as per State requirements.
Long-term care pharmacy data entry experience.
Advanced keyboarding skills and general computer knowledge of programs including Microsoft Office: Word, Excel and Outlook.
Excellent customer service, interpersonal, verbal and written communication skills.
Ability to read and interpret prescription terminology and medications and strong knowledge of brand/generic drugs.
Exceptional time and data management skills, organizational and problem-solving skills, ability to prioritize workload and comfortable working independently.
Ability to multi-task while talking and listening to clients while accessing, reading and inputting information into numerous computer software applications.
Remote (home office) qualifications required
Must currently live outside a radius of 100 miles or more from the Woodridge, Illinois pharmacy location.
Must currently live in a state Symbria Rx Services is licensed in.
Illinois Pharmacy Technician license must be active and valid or in applied-for status with proof of application prior to start date.
Permanent residence with a defined working space and mailing address.
Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training.
Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
Signed acknowledgement of Telecommuting Policy.
Technical qualifications (applicants must meet all technical qualifications at time of application)
Standardized technology equipment provided by the company includes:
Desktop computer
Two monitors
Phone with teleworker license
Display port cables
Keyboard and mouse
Must have high-speed, internet access provided by a cable or fiber provider (no DSL or satellite). Internet is not provided or reimbursed by Symbria.
Users with no more than three (3) local devices connected, a minimum connection speed 25 Mbps for downloads, and 5 Mbps for uploads is required.
Users with four (4) or more devices such as laptops/ computers, mobile phones/ tablets, VOIP home phone, gaming systems, and streaming video systems (Netflix, Amazon Fire/ TV, Google, Roku, Apple TV, etc.), the minimum connection speed required should be 75 Mbps for downloads and 5-10 Mbps for uploads.
We recommend a wire connection to your home internet router. Slow or poor internet connection may impact or prohibit the ability to perform your job. The use of Wi-Fi ‘air cards’ (mobile hot spots) are prohibited.
Symbria reserves the right to verify that your system will meet or exceed these requirements.
Qualifications preferred
Experience with FrameworkLTC and Docutrack systems, minimum two years.
Why work at Symbria?
100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
Competitive compensation
ESOP retirement plan
401(k) & Roth 401(k) plans
Employee Assistance Program
Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
We have an opportunity for a senior Microsoft 365 / Azure Specialist to join our Information Communication Technology team. In this role you will support the M365 / Azure Lead Architect with the implementation and ongoing support of M365 and Azure use across the group.
You will support the Lead Architect with the system design, lead on and support migrations as well as provide deep support for difficult technical problems and configurations.
Applying configurations to the assigned systems
Proactively checking and monitoring the performance of these systems
Solving and troubleshooting difficult technical problems and configurations
Undertaking migration activity for multiple (greater than 6) organizations including those spanning multiple geographies
Deployment, installation and configuration of Exchange.
Configuration of mail routing in co-existence environments
Implementing MFA and Conditional Access Policies for complex environments that need to be able to demonstrate high-levels of security for identity
Deployment and management of Azure Infrastructure as a Service
Ensuring that the company’s data is secured at all times
Undertaking significant and large-scale email migration as well as troubleshooting a wide-range of environments in pre-staging and during migration.
Required Skills:
5+ years of Microsoft 365/ Azure experience
5+ years of experience in Exchange 2010 onwards, AAD and Azure Information Protection, Data Loss Prevention and Cloud App Security
3+ years of experience of Intune/Microsoft Endpoint Manager and AutoPilot to manage mobile and Windows 10 clients
Ability to obtain a US Government Security Clearance. Security Clearances are granted to US Citizens
Desired Skills:
Degree in Information Technology or equivalent experience
Comprehensive prior experience of understanding Microsoft licensing aspects of M365 and Azure
Works well as part of a team but also unsupervised
Experience of software as a service would be beneficial
The Offsite Invoice Payment Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Enters customer utility invoices by:
Entering required customer data by accurately interpreting a variety of source documents and coded information.
Performing required steps dictated by online programs and procedures.
Handling exception items per procedures.
Keying utility invoices from image (KFI).
Understands the basic utility industry concepts and terms necessary for proper data entry.
Understands the fundamentals of the billing and payment process.
Has a complete understanding of specialized data entry account.
Logically plans work day by understanding and following all priorities.
Performs entry duties in accordance with proper time and quality standard routine.
Maintains own personal computer within parameters of Cass’ requirements.
Uses organizational skills to ensure no bills are missing or lost.
Performs daily pickup and drop off of work according to assigned schedule.
Other duties as assigned.
SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:
Ability to type 9,000 keystrokes per hour.
Ability to grasp and retain instructions.
High level of concentration.
Self-motivated.
Accuracy.
Ability to work independently.
High school diploma or equivalent required.
Specialized training in data entry or prior experience.
APPLICATION PROCESS:
Please apply directly to this position via the “Apply†button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
We’re looking for experienced outdoor and lifestyle photographers to join our nationwide community of Hipcamp Photographers. Stay at Hipcamp properties for free while earning extra cash for the photos you take and the experiences you make.
Our community of entrepreneurial, best-in-class Executive Assistants are productivity experts. They partner with leaders from a spectrum of industries, using cutting-edge technology, developed with their direct input. Double Executive Assistants decide how many leaders they wish to support, and we work with them to find partnerships to suit their work styles and experience. We also promote collaboration. Our community of Executive Assistants is in close communication, networking, and sharing tips, new tools, and best practices. If you are a detail-oriented, tech-savvy Executive Assistant, and our community sounds like a place to thrive and do your best work, we’d love to hear from you. About Double At Double, we believe that having a great Executive Assistant shouldn’t be a luxury for the lucky few. Our mission is to help leaders save at least 2 hours per day by matching them with the perfect remote Executive Assistant to fit their needs. We also create the best tools for clients and Executive Assistants to communicate and collaborate efficiently together. To learn more about Double please visit www.withdouble.com About The Position As a double, you will be the sole Executive Assistant of several clients ideally based in your timezone. Our clients are mainly entrepreneurs, C-levels, or investors looking for real business partners to help them achieve their best work and win back time in their day. Their requests vary from inbox management to scheduling, travel planning, research projects, and other administrative tasks. – This is a 1099 – Independent Contractor position and does not include benefits- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- All work is fully remote, assistants need to be based in the United States- Executive Assistants are available from Monday to Friday, at least 15 hours per week and up to 35 hours per week- Executive Assistants are available to respond to new messages and requests from their executives within 2 hours of receiving them during business hours
About You You are an exceptional Executive or Administrative Assistant who: – Has a college degree and at least 2 years of experience in Executive Assistance (freelance + remote experience preferred) or at least 5 years of Experience in Executive Assistance without a college degree- Is passionate about helping executives perform at their best- Is fully proficient with the Google Apps, Microsoft Office Suite, and can quickly pick up new software tools- Has impeccable time-management and communication skills (written + spoken)- Thrives in dynamic environments and focus on continuous improvement- Wants to join the Double movement and engage with the community Benefits & Perks – A community of experienced EAs to get coaching and support in achieving your professional goals- Hourly compensation starts at $21.00 per hour and increases based on your years of relevant experience and your geographical location- Autonomy to determine which executives you support, and the flexibility to determine your own work schedule- Performance incentives- Paid training & tools from our team of experts- Opportunities to evolve in the organization
About the Position:ChowNow’s People + Culture team strives to drive a highly engaged and positive work environment centered around a human experience. We take pride in attracting, developing, and retaining exceptional talent who are passionate about our mission to help local restaurants thrive. As our HR Generalist, you will support all of our core HR functions and are specifically responsible for improving our employee experience from onboarding to alumni. You will be an advocate for ChowNow’s culture and values, partnering with our business leaders on all things people operations. Whether it’s coaching leaders on managing their teams, navigating and resolving employee relations matters or managing programs to help develop our staff, you will have a people first mindset, all while being as clear and transparent as possible to help our team understand how people decisions get made. Eligible to work remotely in Pacific, Mountain, and/or Central timezones. Reports to the Director of HR; no direct reports. About Us:ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve neighborhood flavor, one restaurant at a time.
As our HR Generalist, you will:
Partner with and support our People + Culture team to drive ChowNow’s talent strategy
Assist leaders and employees on interpreting People + Culture policies and procedures
Assist with developing and implementing People + Culture programs
Lead company culture programs that drive employee connection from introduction to execution, ensuring they align with our mission.
Administer the ChowNow 401(k) plan
Provide assistance on performance management and career development
Ensure our systems and programs are compliant and effective
Within 30 Days You’ll:
Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
Develop daily, weekly, monthly, quarterly, and yearly checklists for HR-related compliance activities.
Partner with the Director of HR on implementation of new 401(k) investment technology.
Meet with 8 people managers to understand their current needs and challenges. Develop a plan of action to address.
Within 60 Days You’ll:
Become the main administrator for our 401(k) plan, and develop an education and communication strategy to improve ChowNow employee participation by 10% for 2021.
Participate in your first department specific career development process.
Begin collaborating with other team members across departments and the broader management team to ensure we gather feedback and incorporate such feedback across our programs and to ensure solutions will meet employee and business needs.
Within 90 Days You’ll:
Begin partnering with front line managers on performance management and coaching conversations.
Participate in your first ChowNow 401(k) plan audit
Launch your first remote employee engagement initiative
Have an impact on the implementation of HR Analytics at ChowNow by conducting your first analysis on diversity, promotions, or employee engagement to identify the root causes of challenges and opportunities.
You Should Apply If:
You have 3+ year of experience with multi-state HR compliance, practices, and procedures
You have strong business and HR acumen to navigate through a plethora of HR related issues utilizing your problem solving, critical thinking, and analytical skills
You can partner with anyone at any level to assist in decisions and you know how to achieve results that make a real impact
You listen to others and are sensitive to any communication style, and that makes it easy for anyone to talk to you; others trust you and feel comfortable coming to you with all the info, so any rising problems can be tackled before they escalate.
You are adept in your understanding of employment law and you aren’t intimidated by legal jargon (at the Federal, state, and local level to boot!); you understand the basic processes and can facilitate leaves of absence, ADA, accommodations, and investigations with ease and diplomacy
You’re comfortable with ambiguity: when changes are made, you keep a cool head and fight on, even if you don’t have all the details; you’re comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate
About Our Benefits:
Competitive compensation
Ongoing training and growth opportunities.
A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
Rock solid medical, dental, and vision plans.
Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
We are seeking an HR and Payroll Associate to respond to inquiries addressed to ANet’s HR inbox, assist with coordinating ANet’s paid time off (PTO) and leave processes, and administer ANet’s payroll and benefits. The HR Associate will serve as one of ANet’s main point of contacts with Insperity, our PEO, regarding all payroll matters and will ensure that all data within the system is accurate. The HR and Payroll Associate will also provide exemplary customer service, serving as a resource to our employees as needed so they understand ANet’s policies and get the most out of ANet’s benefits. This role will execute solutions that ensure staff members have a positive experience of our payroll, benefits, and that ANet’s HR work embodies our core values and anti-racist standards. The HR and Payroll Associate will report to the Director, HR & People Operations and will work in close partnership with Insperity’s payroll specialist to accurately run payroll.
WHAT YOU’LL DO
Manage the day-to-day administration of ANet’s payroll, benefits and HR policy systems
● Ensure timely and accurate payroll processing for biweekly and semimonthly employees
● Provide direct support to staff members going on leave while ensuring compliance with state (e.g., CA, NY) and federal (e.g. DOL, OSHA) legislation
● Administer employer-sponsored benefits plans including health, disability and 401K
● Communicate benefits and payroll updates to Insperity and third-party vendors
● Maintain accurate HR records within Insperity’s information and timekeeping systems
● Respond to internal and external requests for employee data
Provide strong customer service to employees, including proactive communication and education to staff
● Manage ANet’s HR inbox, responding directly to all employee questions and concerns or directing inquires to the appropriate point of contact
● Ensure employees and managers are equipped with relevant information regarding ANet payroll and benefits
● Maintain intranet resource page so ANet employees and managers have a user-friendly “one stop shop” for accessing resources and information, including organizational chart and staff directory
● Maximize employees’ experience and satisfaction with ANet’s payroll and benefits processes
WHO YOU ARE & WHAT YOU BRING
In order to be successful in this role, ideal candidates must demonstrate the following:
● You bring at least 3 years’ experience of payroll execution with a demonstrated commitment to people’s positive experience
● You have a careful attention to detail and a passion for strong, consistent execution
● You are committed to learn and will take on additional responsibilities as necessary
● You bring a proactive customer service orientation, with a particular ability to quickly and accurately understand the needs of others and flexibly provide effective and efficient service
● You are adept at communicating information clearly with others, including through presentations and policy writing
● You are able to handle confidential matters with appropriate discretion
● You have a proven ability to work independently with a strong sense of accountability
Ideal candidates may also demonstrate the following preferred qualifications:
● Hands-on experience with Insperity
● Experience working in HR virtually
● Professional HR certification
WHAT WE OFFER
This is a temporary, part-time position (10-15 hours per week) and is paid at a rate of $20.00/hour. ANet is a dynamic, entrepreneurial, team-oriented organization that is committed to the professional development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools to close the achievement gap.
We are looking for a Data moderator to join our Customer support team. In this role, you will be responsible for content moderation working with big amounts of videos and images. Our goal is to be sure that our users get only trusted content
About us
Reface is a groundbreaking AI/ML startup shifting from THE face-swapping app to a platform. Snoop Dogg, Miley Cyrus, Britney Spears, Justin Bieber, and a bunch of your friends have already tried Reface behind your back! Meanwhile, we are backed by the Andreessen Horowitz venture fund, the top AI/ML minds, and the team of talented, daring people Reface app: — won Вest of 2020 (Google Play) — ranked #1 on the US App Store — hit Top Charts in 100+ countries Our mission is to create a new type of AI-based personalized content that will help people express their creativity and have fun.
What you should know
● Upper-intermediate/Advanced English (written and spoken) ● Willingness to learn and adapt to changes ● Basic understanding of IT terminology
What you get
● Well, you get the startup environment with all its ups and downs. Mostly ups. ● You’ll be one of those who create the fast-growing world-known entertainment app. It’s like to live in a „Silicon Valley” tv show, but in real life and in Kyiv. ● You can work remotely but we hope to see you in flesh in the office, from time to time. On a social distance, for sure. ● You’ll be challenged to create and to be creative. All the time. ● You’ll join the team of smart, young, active people, who do their job well. And that’s the best part, we think.
Apply, don’t overthink. This is The Job you were looking for.
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
At Loop Support, we help small businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We have several positions available – we are looking for applicants who can work at least 15-40 hours a week.
We are a 100% remote company, so this role will remain remote post COVID-19. The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. We pay you for any time you spend with us, whether it be training or shift work.
Responsibilities
Respond to customer inquiries and complaints, via email
Answer questions about products
Troubleshoot and resolve product issues and concerns
(Optional) Assist customers over the phone
Qualifications
Excellent written communication skills
Positive and professional attitude
Distraction-free home office
Stable internet connection
A good sense of humor doesn’t hurt 🙂
Perks
Flexible hours
Referral bonuses
Career advancement opportunities
If you’re interested, we’d love for you to apply below!
Outlier.org (from the co-founder of MasterClass) is reimagining higher education as a resource that is accessible, equitable, and affordable for everyone. We have developed the world’s best online, for-credit university-level courses, taught by some of the most celebrated educators in the world. Our courses employ cinematic content powered by cutting-edge cognitive science to create an immersive, student-friendly learning experience that delivers game-changing student success levels. We are a quickly-growing team working on a dual mission: Increase access to quality college education and dramatically reduce student debt.
Who We Are
Outliers are kind, curious, competent, creative, and resourceful. We are a passionate multidisciplinary team working to increase access to quality education for everyone. We believe in using the scientific method and evidence-based conclusions. We respect intuition and art. We give credit where credit is due. We hold one another to high standards. We value constructive feedback. We love to try new things. We take our work seriously, not ourselves. We work hard and go above-and-beyond to ensure great student outcomes and we strongly believe in taking care of ourselves and making sure we stay healthy to continue to pursue our mission as best we can.
Are you an Outlier?
We are looking for a passionate Data/QA Entry Contractor. You will be responsible for implementing data review procedures and making recommendations to ensure that Outlier enrollment and course data and systems are current, compliant, complete, and accurate. You should love crunching numbers and turning data into information, information into insight, and insight into business decisions.
We are expanding quickly so our ideal candidate will master the weekly and monthly reporting and will then be able to work with technical teams to automate the metrics that drive success at Outlier.
This is a remote, contract position with an initial 6 month contract and potential for a longer term position.
What You’ll Do
Data entry for key student and purchase data for the Analytics team
Ensure appropriate data compliance in accordance with federal, state, and authorizing body rules and guidelines
Assist with analytics projects by compiling, cleaning, and standardizing data
Compare csv and Microsoft excel files to our student database
Find and fill missing data points
Review work for accuracy
Filter and clean data by comparing reports and performance indicators
Who You Are
Basic Microsoft Excel and CSV knowledge
Confidentiality work with student data in accordance to FERPA guidelines
Quickly identify mistakes, logical disconnects, short-sightedness in planning
Ability to meet deadlines and manage multiple tasks simultaneously
Self- Starter: independently manages deadlines and projects
Ability to sort and enter significant amounts of information with exceptional attention to detail. A consummate t-crosser and i-dotter.
Experience with databases or data entry (using Excel, Microsoft Access, Airtable, or similar), auditing experience is a plus
Experience working with student data in an educational setting is a plus
We are seeking a motivated and passionate individual to join our Talent And Organization (TAO) team as an Internal Communications Specialist at this critical time of company growth and integration. The #1 responsibility for this role is to keep the team engaged and aligned, utilizing a wide variety of communication channels, formats and events. To be successful in this role, you will partner with cross-functional leaders and craft internal communications related to business, product and organizational updates, and will ensure communications are clear, focused, and aligned with our employment brand values and voice. You will also plan engaging events to build connection and community company-wide.
Key Responsibilities:
Write and develop internal messaging to communicate company announcements, milestones, key initiatives, benefits, programs and priorities across various internal channels including email, Slack, intranet, and more — always prioritizing the employee experience
Create innovative ways to communicate and connect, especially with our more geographically distributed team
Draft materials, including emails, FAQs, slide presentations and leader/manager guides to support the roll-out of company initiatives
Build and manage an effective and engaging company intranet to share knowledge, resources and business updates company-wide
Coordinate with cross-functional teams to support consistent, clear, on-brand messaging across the organization
Support the development and execution of all internal events including our monthly all-hands meetings, guest speakers, executive fireside chats, holiday parties, summer picnics, and other team-building events
Role Requirements:
3+ years relevant internal communications, corporate communications or other related experience
Strong writer and communicator who can help translate information into compelling narratives
High degree of accuracy and attention to detail as it relates to writing, planning and event management
Demonstrated credibility and professionalism in engaging with execs/leaders for All Hands meetings and other high profile company events
Experience managing All Hands events and logistics is a plus
Ability to quickly grasp information across a variety of disciplines and create clear communications
Passionate about employee engagement and reinforcing a strong employer brand through effective communications and creative events
Google Slides and/or Powerpoint expertise is helpful. Photoshop, Illustrator, InDesign, and/or video experience is a plus
The programmer will be responsible for using system tools, SQL, and in some cases high level language tools to develop custom solutions for our Payroll and HR system customers. They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.
What You’ll Do:
Interface with customer payroll data using SQL and Reporting programs
Test calculations, reports, and system configurations; troubleshoot problems
Validate the functionality of the end product according to the requirement specifications
Partner with internal teams to refine customer requirements or identify alternative solutions
Set client expectations of dates for different milestones in the process
Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs
Mentors new employees and level I’s while efficiently maintaining workload
What You’ll Bring:
Bachelor’s degree in computer science/related field or equivalent work experience
Ability to demonstrate an intermediate knowledge of SQL
Technical background including competence in SQL Server and SQL Reporting
Strong knowledge of relational database software
Prior payroll experience a plus
Additional criteria for Custom Reports:
Two to three years’ work experience writing reports with SQL Reporting Services or other programming tasks
Experience creating and modifying SQL Server Stored Procedures
Experience creating and modifying SQL Server Reporting Services Reports
Experience developing interface files to external systems
Experience programming or reporting for accounting or payroll functions is a plus
Familiarity with XML or XSLT translation is a plus
The programmer will be responsible for using system tools, SQL, and in some cases high-level language tools to develop custom solutions for our Payroll and HR system customers. They additionally may be required to interact with clients to gather requirements and will be developing solutions using financial and mathematical concepts.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Interface with customer payroll data using SQL and Reporting programs
• Test calculations, reports, and system configurations; troubleshoot problems
• Validate the functionality of the end product according to the requirement specifications
• Partner with internal teams to refine customer requirements or identify alternative solutions
• Set client expectations of dates for different milestones in the process
• Explain rules, interfaces, reports and calculations to customers to ensure that the customizations meet their needs
Education and Experience
State the minimum education, experience, skills and certifications/training required to successfully perform the job.
• Bachelor’s degree in computer science/related field or equivalent work experience
• Ability to demonstrate a basic knowledge of SQL
• Prior payroll experience a plus
• Will be responsible for writing database programs to affect the results of the Paylocity Payroll calculation engine.
This role will work directly with the Director of Opportunity Analytics on a roadmap to develop analytic capabilities including scalable reporting solutions, Tableau tools, and application prototypes. This role will lead high value projects and be accountable for ensuring team members deliver on-time. This role will be accountable for the on-time delivery of analytics products that support business development and provider recruitment for industry-leading episodes of care programs.
If you are passionate about our mission and would like to impact the broader scope of the industry – using a grass-roots effort to drive collaboration and change in a stagnant and inefficient marketplace – this is a unique opportunity for you.
What will you do?
Drive value by managing a suite of data solutions that support the growth of our business.
Lead highly visible and high priority work streams across diverse teams.
Plan and manage large projects, setting priorities, and facilitating collaboration to ensure timely and accurate completion.
Ensure our roadmap aligns with the emerging analytic needs of internal and external stakeholders.
Plan our quarters and prioritize our sprints to ensure we’re tackling the highest priority and highest value development work.
Collaborate with and leverage expertise of key partners from analytic, clinical, business, and technical departments.
Are you right for this job? We are looking for someone with:
A B.S. or higher in a quantitative, healthcare, or business-related discipline. Candidates with experience in these fields without formal training will also be considered.
4+ years of experience as a Business Analyst or in Project Management in healthcare.
Experience working in an Agile environment.
Experience working in an Analytics or other technical environment.
Demonstrated successful experience in managing projects from start to finish or experience managing Analytics or other technical product development projects and liaising with users and developers.
Strong critical thinking and project management skills.
Strong self-starter able to scope, manage, oversee and deliver end products.
Deep understanding of data security procedures. HIPAA knowledge is a plus.
Prior experience with Value-Based Payments and population health is a plus.
Experience using JIRA and Confluence.
Knowledge of SQL is a plus.
What can you expect from us?
An inclusive and compassionate team culture
An environment where you can thrive – we prioritize independent development opportunities, mentorship, and collaborative learning
A supportive team that values work-life balance
Interesting and challenging work opportunities that push your skills to the next level
We are currently seeking an IT Business / Quality Analyst to join our team. This position will work remotely from your home office located within the US.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions
Participates in feasibility discussion
Serves as a liaison between internal and external clients, operations, and IT teams
Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives
Solicits estimates and assumptions for input into indicative pricing
Leads large scale projects
Teaches end users new technology and enhancements using all appropriate communication tools
Basic Qualifications:
Minimum of 5 years of experience in IT Business Systems Analysis / Quality Analysis
Minimum of 1 year of experience on Health Plan, Enrollment, Claims, broker administration platforms
Preferred Skills:
Experience in Agile / Jira / UAT coordinator
Knowledge on Healthcare processes
Knowledge on the health Plan IT solutions existing in the US Market
Ability to work on a multi-disciplinary and multi-country environment
Exposure to ITSM /ticketing system like ServiceNow and JIRA
Experience in Agile methodologies and Kanban
Experience with web portals, Web services, implemented using core Java and other web technologies
Experience with Lifecycle service delivery/production support experience from requirements management, development, build, test, deployment in an agile environment
Fetch Rewards is an equal employment opportunity employer.
The Role!
Fetch has a culture to continuously challenge ourselves to do better, and improving the product will improve the user experience. One area of focus is scanning accuracy and the integrity of the receipt data which powers the user experience. The Data Integrity Specialist will contribute to our continuous improvement by scoring the accuracy of receipt scans, building catalogs, and ultimately help drive a better user experience.
Primary Responsibilities
Review and compare spreadsheets of data with photos of the receipt to evaluate accuracy of OCR transcription, categorization, and matching.
Create scorecards to measure the accuracy of receipt scans, for a variety of data points including merchant name, date, total, purchase items, item price, etc.
Work with engineers and data scientists to create a catalog of products and restaurant menus through web scraping, manual searches, and data entry.
Identify and escalate data inaccuracy trends as opportunities for improvement.
Drive accuracy improvements by creating lists, shopping for, and cataloging products.
Performance Measures:
We know we’re both succeeding when…
You successfully complete scorecards to measure the accuracy of receipt data
You efficiently contribute to the creation of catalogs of merchants, products, and menus
Your work drives and increase in Fetch’s overall receipt scanning accuracy
You take ownership of the success of the data integrity practice, while identifying opportunities for improvement in processes, systems, tools, etc.
Skills and experience we believe you will need for this position
Strong organization skills to keep track of multiple data points simultaneously.
Comfort using Excel or Google Sheets to organize and structure data
Attention to detail and ability to stay diligently focused while reviewing spreadsheets of receipt data
Ability to identify trends and commonalities in sets of data.
Excellent time management skills with the ability to balance many projects at one time
Strong sense of autonomy, while still working well within a team setting
At Relocity, we are working with a growing list of global partners that require reporting on our mutual clients to ensure client success. This person would work closely in reporting to our partners on the work being done by our personal hosts. Alongside partner reporting, this person would be working directly with our new proprietary platform to onboard new clients and effectively communicate with partners to make sure everything is in tip-top shape to pass along to the client service team.
Beyond these core duties, this position will give you the opportunity to wear many hats. As we grow, new duties and projects come onboard that the operations team is involved in. We are looking for someone who is able to work quickly and is constantly finding ways to optimize and improve processes to leverage their output, while never sacrificing the quality of their work.
Scope of Role
Accurate and timely data entry into Relocity’s software platform
General administration duties in support of the team
Ongoing monitoring and organization of operational emails across team
Prepare daily, weekly and monthly reporting
Dispatch allocation of client support hours, including careful consideration of team’s availability
Scheduling and coordinating meetings interviews events and other similar activities
Skills and Qualifications
Bachelor’s degree preferred
Strong IT skills, highly proficient in Excel and G suite
Willingness to learn new skills and systems
Excellent organizational skills, be methodical, with strong attention to detail
Passion and driven to succeed in a fast-paced environment
Self-starter with ability to multi-task successfully
Experience working in a tech environment beneficial
Excellent written and verbal communications skills
To annotate conversational recordings including contractions and interjections and ensure every bit of conversation is captured in the document along with the appropriate timestamps. Should have attention to detail filtering out extraneous noises, unrelated comments, stutters, or false starts in the conversation. The annotations are used for machine learning in helping better the quality of the ASR engine, so the accuracy of the document and details of timestamps are very vital.
RESPONSIBILITIES:
The specialist is expected to transcribe the physician-patient encounter in an ambient setting.
To capture every utterance and timestamp of each dialogue with very high accuracy within the guidelines provided for this transcription, for machine learning.
Do cross-annotate, will review the work done by other specialist as a second review.
To correct punctuation marks in a series of short medical report texts dictated by doctors.
To ensure maximum consistency in annotating various types of voice requests, including the concepts associated with each intent.
Formats reports according to DAX Research guidelines.
Adapt seamlessly to changes in training process
QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:
Knowledge of medical terminology, AHDI guidelines and procedures.
Knowledge of medical transcription guidelines and practices.
Ability to operate designated word processing, dictation, and transcription equipment, and other equipment as specified.
Ability to access appropriate reference materials.
Excellent listening skills and ability to understand diverse accents and dialects and varying dictation styles.
Ability to work under pressure with time constraints.
Ability to use excellent English grammar and spelling.
Ability to speak, read and write the English language fluently.
Pay Rate: $17/hour
At Nuance, we’re committed to taking care of you with comprehensive benefits and rewards.
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
A private workspace with locked door in your permanent residence
Quiet environment free of background noise and interruptions
A secure workspace free from cell phones/video devices
Arrangements for dependent care and other obligations
What You’ll Love About Us
Paid rate starting at $15.75
Earning potential up to $17.75/hour after successful completion of the full Continuity Model
You may be eligible for medical; dental & vision benefits 30 days after 90 days of employment. More information regarding benefits can be found by visiting this website.
Paid Time Off and Paid Holidays available for eligible employees
Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
Locating music, apps, and movies on various devices
Billing issues
Fraud management
Product feature inquiries
Resolving username and password difficulties
Troubleshooting email, wi-fi connectivity and web browser issues
Navigating customers through various apps
Data back-up, sharing & synchronization troubleshooting
Verifying proper hardware and software configuration and set up
Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
Regular, consistent, and punctual attendance.
Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
Must be able to work a 3rd shift between 9pm – 9am CST
Must have prior overnight work experience
Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
Possess a strong work ethic with a stable work history
Great communication skills
Desire a long-term career with growth
Openness to feedback and willingness to improve
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
What You’ll Need
High School Diploma or GED
Must be 18 years or older except where prohibited by law
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
A private workspace with locked door in your permanent residence
Quiet environment free of background noise and interruptions
A secure workspace free from cell phones/video devices
Arrangements for dependent care and other obligations
What You’ll Love About Us
Pay Rate at $14.75
Earning potential up to $17.75/hour after successful completion of the full Continuity Model
Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website.
Paid Time Off and Paid Holidays available for eligible employees
Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
Locating music, apps, and movies on various devices
Billing issues
Fraud management
Product feature inquiries
Resolving username and password difficulties
Troubleshooting email, wi-fi connectivity and web browser issues
Navigating customers through various apps
Data back-up, sharing & synchronization troubleshooting
Verifying proper hardware and software configuration and set up
Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
Regular, consistent, and punctual attendance.
Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
Must be able to work a 2nd shift between 1pm – 1am EST
Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
Possess a strong work ethic with a stable work history
Great communication skills
Desire a long-term career with growth
Openness to feedback and willingness to improve
Familiarity with iOS and/or MacOS, or comparable technology
What You’ll Need
High School Diploma or GED
Must be 18 years or older except where prohibited by law
The Medical Payment Posting Administrator is responsible for extensive reviewing EOB’s and ensuring that all high volume incoming payments, allowances, adjustments, denials/rejections and etc. are posted accurately and in a timely manner. Reconciles high dollar amount receivables posted according to departmental operational procedures to ensure daily balances of amounts posted. Coordinates, processes, and audits accounts to determine posting errors and takes corrective action to ensure account accuracy and the ability to meet daily/weekly/monthly deadlines.
A minimum of two years of high volume Healthcare/Managed Care cash application experience is preferred in order to ensure success in this role. Strong customer service, as well as written and verbal communication (including telephonic) skills are also vital to this function. Availability to work overtime, as needed, is essential. PC skills are required as well as intermediate to advanced knowledge of MS Excel and Word software applications.
Prioritizes daily work and assesses backlog situations, making adjustments as needed;
Reconciles cash/contractual balances, assuring the reliability and accuracy of the daily bank balancing procedures and variances daily
Identifies, researches, and ensures timely processing of payments and error corrections, ensuring appropriate documentation of payments, allowances, denial, rejections, etc. are recorded on individual accounts;
Reconciles daily batch posting to actual entry in order to identify and reconcile any discrepancies, ensuring that payment posting functions are accurate and performed on a timely basis;
Maintains thorough knowledge of third party payment applications, requirements, and regulatory guidelines at the federal, state, and local levels;
Meets all monthly and year end fiscal closing deadlines as they relate to the cash application process;
Meets or exceeds departmental productivity standards on a consistent basis;
Serves as a member of the Cash Posting (Management/Dept/Coding/Data Entry/etc.) Team. Performs duties necessary to ensure the team’s projects/goals are completed.
Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties. Takes ownership of special projects, researches data and follows through with detailed action plans. Meets or exceeds short and long term goals and objectives as established for the work unit;
Ensures compliance with all regulatory, company and departmental and HR policies and procedures;
Maintain strict confidentiality in accordance with HIPAA regulations and Company policy, including divulging any patient private health information (PHI) only on a need-to-know basis to payers requiring the information for claims payment processing.
Performs other duties as assigned, required or requested.
Qualifications
Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one-to-two years related experience and/or training; or equivalent combination of education and experience.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world. As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment. eXp Realty attracts the most talented people from all fields. Whether you’re a real estate professional, engineer, marketer, accountant or another field, you’ll be challenged and inspired every day. Join us on this incredible journey! We are fully remote! GENERAL SUMMARY:Represents eXp Realty as the front-line organization to assist agents and brokers on their Real Estate transactions. The ability to work side by side within the Transactions team and serve as a lead/point of contact to agents to help answer the simple to complex questions as it relates to every day in a virtual (remote) environment. World-class customer service/experience is required for every interaction with strong problem-solving skills, empathy, and urgency to every engagement. Manage and support payment processing in the following areas: Supports payment processing with a focus on the following areas: Individual AgentsTeams Transactions (e.g. Mega, Large Teams)State / Geo Based Transactions (e.g. CA, FL, TX, etc)Works within a cloud-based real estate transaction management platform.Identifies and communicates areas of improvement to the Transaction Payment Processor Tier 2; always identifying and recommending process improvements to help with overall agent experienceOrganize transaction documents and check for accuracy between all systems.Respond to agents’ questions in a timely and professional manner;Review of transaction data, preparation of Commission Disbursement Authorizations and settlement of filesComplete daily tasks in a timely efficient manner.Works closely with the Brokerage Operations team to assist in document review and reminders of the status of a file.Review transaction documents and incoming settlement statements to ensure documents match Enterprise before settling files.Able to work with agents and settlement companies to identify and resolve errors on file.Greet Agent/New Recruits in cloud-based office and provide education of services provided;Performs other duties as assignedStrong attention to detail in reviewing documents and entering data is required;Assist the immediate needs of agents and brokersAbility to maintain confidentiality and work well with agents;Work independently, resolve problems in a timely manner EDUCATION:BA in related field preferredHigh School Diploma/GED required EXPERIENCE:2+ years of relevant experience in a high-volume, real estate transaction process with a focus on delivering a world-class customer service/experience Real Estate Experience in Transaction Contract Management a MUSTAbility to read and interpret documents including real estate contracts, leases, and settlement statements;Highly adaptable and a clear-thinking problem solver;A self-starter on individual projects and a contributing member on team projects with a “can do” attitude;Excellent written, verbal, and organizational skills;Professional telephone skills;Strong organizational, prioritization and time management skills;Positive, trustworthy and dependable;Proficiency in G Suite strongly preferredSkySlope experience preferredAbility to work remotely with no direct in-person supervision
The Data Intake Specialist (DIS) is part of the Data Uploads Team in Client Operations. The DIS is responsible for accessing chargeback data in payment processor portals, using logical reasoning to determine how to treat the data, and uploading data into the Midigator platform. Duties and Responsibilities:Responsibilities include, but are not limited to:Access and interpret chargeback reports from various portals for all merchant accountsUpload chargeback data into the Midigator platformMaintain spreadsheetsCommunicate with coworkers on the data intake team and on other teams regarding portal credential updates and requests for information Skills and Attitudes:Must have proficient computer experience and knowledge in Microsoft Office/Libre OfficeAbility to maintain a high activity level on a daily basis and handle multiple prioritiesExcellent communication and organizational skillsAbility to maintain a high activity level on a daily basis in order to meet objectivesDetail-oriented with the ability to identify top priority itemsEnthusiastic and motivated individual with a serious work ethicAbility to understand the technical issues involved both in upload and processing of chargebacksStrong analytical and critical thinking skills Requirements:High School Diploma; Bachelor’s Degree or equivalent preferredData entry experience requiredMust be fluent in EnglishMust have provable experience in Google Sheets/Docs, Microsoft Excel, and/or LibreOffice CalcExperience and knowledge of the chargeback process is a plusDetail-oriented with excellent verbal, written, interpersonal and presentation skillsStrong analytical and critical thinking skills
Perks & Benefits:Remote/flexible workspaceCollaborative work cultureMedical/dental/vision insuranceEmployer-paid life insuranceEquity after one year of employment401(k)Unlimited PTO
We are a small, 100% virtual CPA firm with clients and professionals across the US.
We pride ourselves in being as tech savvy as CPA firms go. We make use of the latest technology to advise and train clients, monitor projects, and keep the entire team involved in on-time delivery of results.
We are results-driven, with the majority of our projects structured as a fixed price.
We also believe in a work-life balance to ensure our team is always excited and engaged in the next big client crisis. Paid holidays, PTO, and employer-paid health reimbursement account are a few of the benefits we offer.
Why do our clients love us? Because we understand their unique businesses, are proactive problem solvers, and overcome challenges to deliver on time.
ESSENTIAL FUNCTIONS
Taking ownership and perform data entry of timesheets, payroll, invoices, AP, and P&E into accounting
Reconciling and analyzing the balances of various accounts
Prepare and maintain accounting documents, excel schedules and records
Entering journal entries and reviewing trial balance for accuracy
Research, track and resolve accounting or documentation problems and discrepancies
Providing assistance and support to firm personnel as needed
COMPETENCIES REQUIRED
Proficiency in MS Office products including Excel, Word, and Outlook
Excellent time management skills
A proven ability to handle competing deadlines and alert supervisors to bottlenecks
Strong analytical and problem-solving skills
Well organized with digital files
Excellent written and verbal communication skills (English)
Self-motivated and takes initiative
Comfortable learning new software applications
Ability to work through issues or problems
Ability to work with clients and staff
Must have high emotional intelligence, be calm under pressure, and efficient in both team and individual environments
EDUCATION AND WORK EXPERIENCE
Preferred Education: Some college coursework completed (to include at least 1-2 accounting courses) OR high school diploma w/4 years of accounting clerk experience.
2 years’ experience performing data entry, reconciling accounts and basic accounting procedures.
2 years of recent work experience with QuickBooks including exporting data, running reports and data entry. There will be a demonstration assessment.
Experience with digital collaboration tools such as Asana, Microsoft 365, and Microsoft Teams.
This is a REMOTE position
Work may be done from a dedicated home office or a virtual office location with reliable internet, physically within the continental US (work may NOT be performed in a public space or outside of the US).
Work hours are 8AM – 12PM or 1PM – 5PM EST, Monday through Friday.
You must be available for phone calls, instant messaging and video conferencing during work hours.
Required technology includes: (1) 15-inch screen (min.) laptop or PC with windows 10, (2) 20-inch monitor or larger, (3) minimum internet speed of 25Mbps, and (4) a smartphone.
You are expected to be tech-savvy, have the ability to figure out most apps, can follow “Help” and be willing to Google or YouTube anything else.
An experienced, dynamic, tech-savvy Physical Education educator with high school curriculum writing experience. Someone with deep knowledge of research-based curriculum approaches and effective assessment strategies. This educator will have the ability to work collaboratively with content writers to create or vet quality, inclusive programs for online live instruction.
We cater to K-12 schools and would prefer an individual that has had middle school or high school experience teaching and serving as a building or district leader in one of these content areas.
The Job:
Develop detailed lesson plans based on curriculum maps, standards, and other specifications
Design engaging and innovative lessons that leverage technology, research-based strategies, and best practices for online instruction
Collaborate with the writing team to ensure the curriculum shares a common voice
Develop formative and summative assessments that accurately monitor student progress
Facilitate the preparation of materials, such as activities, projects, study guides, and teacher’s notes that align with the lessons
Work collaboratively with fellow content writers to edit and improve lessons
What you will need:
Education:
A US state certification in Physical Education or Equivalent
Master’s Degree in Education (preferred)
Experience:
7+ years of teaching
3+ years of curriculum writing
Must have taught in past 2 years
Skills:
Communication and interpersonal skills
Tech proficiency: PowerPoint, Word, Google Suite
Experience with remote learning strategies
Others:
Availability between 8 am and 3 pm CST (work hours are flexible, but the ability to be online during this time is important)
Formative is seeking an Implementation Specialist with demonstrated experience supporting education clients in K-12. This is an exciting opportunity to directly contribute to and be part of the company’s growth and continued success. This role is fully remote within the USA, however candidates must be available to work Pacific or Mountain hours. If this is you and you are passionate about helping educators, read on:
Responsibilities:
Develop a collaborative relationship with the customer throughout the onboarding/implementation process, in conjunction with the Customer Success Manager, to identify and deliver on customer onboarding goals.
Plan and manage all aspects of the customer onboarding process, including setup in internal systems, provisioning accounts through OneRoster or other systems, and delivering new user training remotely.
Troubleshoot effectively via email and virtual meetings, resolving customer questions in a timely, accurate, and complete manner.
Track time to completion and customer satisfaction, and use data to continuously improve onboarding processes.
The ideal candidate:
Highly detail orientated
Technical aptitude
Be a “self-starter” passionate about customer satisfaction and delivering a fantastic onboarding experience
Ability to follow processes carefully and thoroughly
Ability to collect, track, and analyze data to drive continuous improvement
Exceptional web conferencing presentation skills with small and large audiences
Requirements
1+ year of relevant experience (in a customer success, implementation, or customer support role)
Understand K-12 structure and organization
Excellent English written and oral communication
Ability to work and thrive in a fully remote environment
Bonus skills
CRM experience (Hubspot or Salesforce preferred)
Experience using a Learning Management System and/or Student Information System
Enter data associated with a variety areas including customer orders and verification.
Research order history to prevent duplication of orders; locate item numbers and quantities ordered on previous orders; identify line level text to include approval of an item number or unit of measure by the customer.
Work within 2 systems – 1 system will be receiving the orders and they will sort through them. Some orders could be 2 pages long and quick, some are 18 and require multiple steps
In this role, you will assume a wide range of responsibilities, all of which will require organizational skills, integrity, innovation and teamwork. We are looking for an extremely organized individual with high energy, and a proactive attitude. This position performs professional work of considerable difficulty assisting in a range of administrative functions related to brand management and strategies. This includes master calendar management, meeting arrangements, team events, office management, presentation organization, preparing reports and financial data, meeting minutes. You will be exercising your creativity, collaboration, leadership, and strategy skills. Key attributes include a strong willingness to help and support, and ability to cope in a fast-paced, ever changing environment.
Responsibilities:
Managing and booking multiple global travel schedules
Manage complex and dynamic schedules quickly and expertly
Schedule, prepare and coordinate complicated internal/external meeting
Coordinate special projects and schedule, prepare and set up for complicated meetings with internal and external individuals
Provide active management of the Executive’s time throughout the working day to ensure meetings remain punctual
Conduct daily/weekly reviews of upcoming schedule to ensure best use of time
Coordinate weekly activity reports from team members and prepare weekly Execo summaries
Establish processes to make executive interaction efficient and effective
Handle confidential and non-routine information and facilitate communication between appropriate departments
Process new hires, change of status, contractor & staff timecards and IT and facilities work requests
Perform general administrative functions such as formatting and typing correspondence and documents, proofing and editing corporate documents and photocopying and collating documents
Support departmental procurement management, invoice creation and coordination with Finance
Proactive management of the Executives contact with key clients and maintain client contact database, tracking frequency of communication and interaction
Create, edit and proofread business communications and documents on behalf of the Executive utilizing MS Word, Excel and PowerPoint
Plan special events for the Executive’s organization such as quarterly leadership meetings, group off-sites and team events
Monitor executive’s inbox and draft correspondence to clients and colleagues
Prepare and submit expense reports, review expense submissions from direct reports to ensure compliance with expense rules
Provide support for all internal systems for approvals and HR processes
Assist in special projects and research on an as-needed basis
Qualifications:
BA/BS degree
8-10 years’ experience supporting a C level Executive
A positive can-do attitude and willingness to help and support
Ability to be flexible to thrive in a very fast-paced and ever-changing environment
Exceptional ability to multi-task, prioritize and work under critical deadlines and manage workload with little direction
Follow written and verbal instructions and communicate effectively verbally and in writing.
Master problem-solver with the ability to act confidently to make sound decisions independently
Good sense of humor with a friendly communication style and a strong customer service mindset
Highly trustworthy when handling sensitive and confidential information
Ability to interact with all levels of internal and external contacts with diplomacy and professionalism.
Ability to work well with Executive Assistants across the company to coordinate resources
Great follow through and attention to detail
Resourcefulness and ability to anticipate issues and work through them, proactive nature
Strong sense of urgency and efficiency in completing work
Ability to take self-initiative and be proactive
Ability to think ahead and anticipate events, prioritizing work accordingly
Ability to work effectively with both co-located and remote teams and managers
Proficiency with MS Word, Excel, PowerPoint, Outlook and Internet Explorer
Excellent common sense and ability to make solid judgment calls independently
Collaborative worker who can adapt to change
Skilled at working effectively with cross functional teams in a matrix organization
Opendoor is looking for a Benefits Manager to support its rapidly growing population. Reporting the Head of HR, you will partner with HR and business leaders to manage the strategic design and implementation of benefit programs across the country while ensuring a great employee experience. The right candidate thrives in fast-paced, high growth culture that values strategic communication, teamwork and results. You are self-motivated and detail oriented with a strong orientation to data analytics and project management.
In this role you will:
Implement all benefits and retirement programs.
Develop benefits strategies that ensure programs are designed competitively, executed efficiently, and align with company goals.
Project manage benefits renewals including timelines, analysis, and implementation.
Manage new location benefit program set-ups.
Ensure benefits programs deliver a great employee experience through innovative solutions, communications, and education.
Participate in mergers and acquisitions, from due diligence to integration.
Partner with Finance, Legal, and Procurement teams to ensure benefit programs remain compliant and third party vendors meet company requirements.
Collaborate with Communications team to ensure benefits programs are communicated effectively and creatively to employees and dependents.
Partner with Benefits Brokers and vendor partners to ensure benefits are designed competitively and delivered efficiently and effectively
Develop global wellness campaigns and all benefits related communication campaigns
Keep current on market trends, business challenges and priorities by gathering competitive market data and networking with industry peers
We’re looking for teammates who have:
5-8 years of experience in global benefits
Bachelor’s Degree in Business, HR, or related field
Experience in a fast-paced technology company
Strong project management and analytical skills
Ability to influence senior management and work across all levels of the organization
Effectively build relationships with key stakeholders
Ability to prepare and deliver executive level presentations
CALIFORNIA (REMOTE) /OPERATIONS – PEOPLE OPERATIONS /FULL TIME
POSITION OVERVIEWThe Human Resources Generalist collaborates with the Director of People Operations (DPO) to provide a variety of skilled HR duties to the organization
.ESSENTIAL FUNCTIONS· Administer recruiting cycle including: posting, sourcing, screening, interviewing, pre-employment, new hire paperwork, on-boarding, etc.· Effectively fill open positions in a timely manner.· Administer and process: separations, benefits, workers’ compensation, leave of absence requests, return-to-work program, etc.· Assist in development and implementation of departmental goals and personnel policies.· Maintain accuracy of all systems including HRIS.· Respond to all requests, questions and issues in a timely manner.· Ensure departmental compliance with all policies, procedures and standards in accordance with federal and state regulations.· Create and distribute various reports.· Maintain employee records and files in accordance with state and federal requirements.· Assist in the investigation and resolution of personnel issues.· Maintain knowledge and understanding of existing and proposed federal and state laws/regulations.· Under the supervision of the DPO, interpret appropriate laws/policies and advise accordingly.· Assist in providing feedback to managers on personnel reports.· Effectively relay issues and concerns to the DPO.· Comply with all Giving Assistant policies and procedures.· Other duties, as assigned.
ESSENTIAL JOB REQUIREMENTS
Education· Bachelor’s degree.· Professional HR Certificate and/or certification (preferred).
Experience· A minimum of three years of general, hands-on HR experience.· In-depth knowledge of CA state employment and HR law (required).· Intermediate knowledge of HR laws and regulations at the federal level.· Experience with HRIS.· Experience working with highly confidential and/or sensitive materials.
Required Skills· Ability to communicate effectively both orally and in writing.· Proficient computer and technology skills including Microsoft Outlook, Excel, Word, PowerPoint, search engines.· Professional writing ability, including usage, grammar, spelling, punctuation and vocabulary.· Exceptional organizational, interpersonal, communication and time management skills.· Demonstrated ability in the area of prioritization and strategic thinking.· Hands-on, high-energy work ethic, with an ability to work very effectively as part of an administrative team and with all levels of the company.· A process and analytically focused mindset, with the highest attention to detail to proactively anticipate and resolve/coordinate issues.· A passionate self-starting mindset, able to work autonomously, but also enjoys and is effective collaborating with peers.
COMPENSATION$80,000-$90,000/year. Actual wage is based upon level of education and experience.
BENEFITS· Stock options· Medical, Dental, and Vision Insurance· Flexible Vacation (no cap)· Paid birth and parental leave· Stipend for continuing education· Dependent care, and health FSA· Employer-sponsored 401k· Cashback donation matching· Quarterly company volunteer activities
Role Overview: As an early Strategic Finance hire, you will be in a unique position to build and scale our strategic analysis, financial planning, forecasting, and reporting efforts, while also having the opportunity to turn key insights into impact. If you enjoy working in an environment that is fast-paced, analytically rigorous, mission-driven and impact-oriented, read on and apply now! #Li-Remote
What You’ll Do:
Partner with accounting and data science teams to build the foundational analytical tools that enable leadership to analyze monthly, quarterly, and annual business results, key performance indicators, and data trends, including monthly reporting on forecast-to-actual variances, and synthesize results to develop critical business insights
Apply business judgement and financial insights to assist with decision making related to unit economics, margin levers, core business expansion, and new opportunities
Build guardrails and milestones for financial and performance management and identify controls and improve processes to prepare Homebound for the next stages of growth
Represent Team Finance as a fiercely collaborative, proactive and intellectual team members who put Homebound first
Apply business judgment and financial insights to assist with decision making related to new initiatives, products, and business opportunities
Think strategically and then execute – the models we build aid in decision making and strategy – we operationalize our insights
Who You Are:
2-4 years of experience in business strategy / analytics, operational FP&A, investment banking, consulting, private equity or other analytically-intensive roles at either high-growth technology startups or well-established companies
Deep understanding or strong desire to learn financial modeling, valuation methods, and key metrics used in the real estate or marketplace industries; strong working knowledge of GAAP
Agile self-starter with ability to move quickly and desire to own and be accountable for projects from Day 1
Service-oriented attitude characterized by strong listening skills and the desire to achieve shared success
Knowledge of Looker and/or Host Analytics (or comparable modeling applications) a plus
BS / BA in Finance, Business, Accounting, Economics or similar
KeepTruckin is looking to add an analytical and system savvy Inventory Analyst who will work closely with other accounting and finance team members, as well with supply chain team members. The analyst will play an integral role in managing PPV and new processes around raw materials purchasing. This person is also a key player in assisting the Accounting team with month-end closing and account reconciliations, audit, and any ad hoc projects as needed.
What You’ll Do:
Help to develop processes and procedures around raw materials purchasing
Manage documentation and document control for raw materials
Calculate and analyze PPV
Assist the Accounting Manager with process documentation and development of internal controls over financial reporting for areas of responsibility
What We’re Looking For:
1+ years of experience
Supply Chain and/or Accounting experience preferred at a hardware company
MS Office and Google Docs proficiency preferred, including Microsoft Word, Excel and Google Docs and Sheets
Experience with Netsuite, Salesforce, and 3rd party warehousing systems
Strong analytical, time management, and problem solving skills
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Design and operational plans to manage our Human Resources operations including payroll processing
Addresses strategic and tactical issues pertinent to delivery of Human Capital services
Oversees the operations of the Human Resources Service Center, which maintains records and provides general assistance through first-line delivery of information, customer service and administrative support to incoming questions
Directs provision of information, issue resolution on HR-related topics, and supporting HR technology and services
Develops, maintains and delivers tools and processes related to employee HR/Payroll data, reporting, payroll tax and accounting, and contingent workforce information
Provides requirements, guidance and support to Corporate Systems for technical and functional HR systems modifications. Manages various vendors in support of operations
Other Responsibilities:
Sets team direction, resolves problems and provides guidance to members of own team. – May oversee work activities of other supervisors. – Adapts departmental plans and priorities to address business and operational challenges. – Influences or provides input to forecasting and planning activities. – Product, service or process decisions are most likely to impact multiple groups of employees and/or customers
Identify appropriate metrics and data collection approaches to support business needs (e.g., reasons for checks, quantity/quality monitoring) -Design/develop/distribute reports to applicable stakeholders in order to meet business or legal needs (e.g., business reviews, governance dashboard) -Identify/communicate trends and information related to current business issues/needs (e.g., training needs, system issues)
Analyze data/reports and make appropriate changes to help improve performance of the payroll function (e.g., error prevention/correction)
Design/run system queries and reports to capture data/information needed for reporting/analysis of payroll and employee issues, utilizing appropriate systems/tools (e.g., PeopleSoft, Microsoft Office suite, CRM, ADP, ACH, TAM reports)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
BA or BS or equivalent work experience
Intermediate to advanced level of proficiency with MS Excel
Knowledge of internal systematic controls related to Sarbanes-Oxley requirements
Experience with acquisition mapping, fit/gap analysis, set up and testing
Experience with building efficient payroll processes
Ability to work various hours as needed to support payroll processing
This is a full-time position with American Bird Conservancy that can be either remote or located in one of the ABC offices (The Plains, VA or DC). The Grants & Contract Subaward Specialist for American Bird Conservancy is responsible for all post-award financial reporting requirements on sponsored projects for specified cost centers, including billings on awards, account setup, timely and efficient maintenance, and closeout of sponsored projects. Under limited direction, the Grants & Subaward Specialist researches and interprets applicable regulations, guidelines, and standards, and provides expert advice and oversight to staff in the administration for sponsored projects.
This position requires a broad knowledge of all ABC programs and structure. Work requires initiative, flexibility, accuracy, and attention to detail. The Grants and Finance Coordinator reports to the CFO-COO.
Primary Duties:
Review financial data for legitimacy, accuracy and allowability of charges in compliance with Uniform Guidance (2 CFR 200).
Perform Single Audit (A-133) preparation, to include the Schedule of Expenditures of Federal Awards (SEFA).
Analyze budgetary line items for material deviation.
Prepare and submit Financial Reports for federal, other governmental, and privately sponsored projects.
Coordinate across divisions and review submitted documents and submission of timely reports in accordance with sponsor financial reporting specifications.
Assist with external audit reviews and provide financial and project information for awards within assigned areas.
Review ledger accounts for Sponsored Projects (i.e. identify and correct accounting errors, request budget adjustments, etc.).
Review critical award information set up in the financial system.
Review expenditures charged to sponsored awards for allowability, allocability and reasonableness as per sponsors’ regulations.
Coordinate and/or generate grant reports (both narrative and financial) for submission to agencies and ensure compliance with federal and state grant regulations.
Assist in the preparation of annual budgets.
Monitor accounts in Financial Edge to ensure proper coding and allocation, and prepare adjusting journal entries when necessary.
Other duties as assigned.
Position Requirements:
A bachelor’s degree in finance, accounting, business or related field and at least five years of work experience in finance and grants management. A combination of education and related work experience is acceptable.
Experience with and knowledge of federal and non-federal sponsor regulations and Uniform guidance, agreement types, and terms and conditions.
Knowledge of grants, contracts, MOU’s and subaward agreements.
Experience in fund accounting and using accounting software is required, with Financial Edge experience preferred.
Proficiency with office computers and equipment. Strong proficiency in using Microsoft Excel and Word; knowledge of all Microsoft Office programs is preferred.
Ability to work independently, efficiently, accurately, and within deadlines.
Ability to work with a wide range of people at all levels.
Good organizational and administrative skills.
Good communication skills, in person and in writing
Background screening required.
Benefits:
Benefits include medical, dental, and 403(b) plan.
Paid vacation days, holidays (10+), and sick leave.
Job TitleCredentialing SpecialistJob DescriptionIf you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.In this role, you have the opportunity toServe as our primary contact to the Radiologist during the credentialing process.You are responsible for
Credentialing of new Radiologists
Collects and manages all credentialing documentation for DR Radiologists
Creates the Rad Profile for use in applications
Verifies (via primary source) all of the following information:
Educational history
Board Certification
Professional References
All medical-related employment
All hospital affiliations
Insurance policies held
Personal Identifications
Sanctions/exclusions/background check
verifies malpractice/disciplinary history
Member of the Credentialing Committee responsible for reviews and presentation of new Radiologists to the committee for privileges per the Appointment Process
Maintains credentials of all Radiologists; reappointment verifications completed every two years
Notifies Radiologists of upcoming expirations; responsible for making sure all documents on file are up-to-date
Notifies all appropriate co-workers when credentials are updatedYou are a part of Our Direct Radiology team that maintains accreditation for the Radiologists that have to be re-credentialed every two years.To succeed in this role, you should have the following skills and experience
Basic Computer Skills; MS Office, Adobe
Must be able to communicate well over the phone, email and in writing
Previous experience or training in office administration and basic office duties
Ability to multi-task, flexible, reliable, team player
Sitting at desk while working shifts that range from 4 hours to 8 hours, with breaks as determined by applicable labor laws and Philips/Direct Radiology’s break policy
Remote employees are required to have an environment free of all outside distractions and background noises. While on shift, it needs to remain clear of non-work related events, people, and activities that may disrupt or interfere with work.
Ability to have direct ethernet connectivity at workstation, with a speed requirement of 20+Mbps down and 5+Mbps up. Exceptions to this for specific positions within the Company must be presented for approval prior to employment.In return, we offer youa dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully utilize your talents. The work location of this position is home based (remote worker).
We’re looking for a well-organized and proactive Executive Assistant/Project Manager to support our VP of Engineering.
To succeed in this role, you must be meticulously organized, a thoughtful communicator, and process guided. If you’re adept at interacting with staff at all levels of the organization in a fast-paced environment, this is the opportunity for you!
A critical part of this role is to understand the priorities of the company and to effectively prioritize time amongst many conflicting priorities, and serve as a reliable point of contact/liaison for internal and external parties. Your ability to exercise both sound judgment and discretion is key. You will ensure that the office is efficient, moves at the speed of the business and is responsive to our associates, leadership team and external partners. You have a strong internal drive, are focused on relationships, and maintain the highest standards of professionalism. This role also requires strong leadership skills, analytical and problem-solving skills and hands-on experience in project management skills.
What You’ll Do:
Act as the point of contact between KeepTruckin VPs and internal/external clients
Proactively working with other EA’s to optimize cross-collaboration and ease communication across orgs
Maintain multiple calendars and recurring meetings; prioritizing appropriately and using good judgment in offering solutions to complex scheduling and meeting planning as needed
Coordinate arrangements for internal/external meetings, conference calls; compile and disseminate materials for meetings and calls as required
Support multiple members of the senior leadership team
Roll out initiatives like on-boarding program and rewards program to improve engineering efficiency
Help on procurement process, event and budget planning
Work autonomously to manage projects and maintain communication with interested parties
Plan and execute on team building events and off-sites
Serve as a department and company “cultural ambassador” to reinforce team and company culture
Prepare and schedule activities such as travel arrangements, internal and external business meetings, client or third-party appointments, conferences and general office events, including scheduling of conference room use and catering needs
Help with rolling out promotion processes and training programs
Maintain expenses using Expensify; review and coordinate approval of all expenses including processing accounts payable invoices
What We’re Looking For:
3+ years of experience supporting a senior executive or leadership team at a fast-growing company. Prior experience supporting engineering or product execs highly referred
Outstanding communication skills, both written and verbal
High level of confidentiality, discernment, and judgment
Exceptional organizational skills. You are able to handle continuous change, shifting priorities, and interruptions without losing focus of tasks
Strong time management and prioritizing skills
Manages stakeholders effectively
Strong sense of humility, maturity, and adaptability under pressure
Bachelor’s degree
Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks
Equivity is looking for part-time virtual assistants who have experience scheduling meetings, coordinating breakout rooms, and facilitating large volume interviews utilizing Zoom. The ideal candidate will be an expert with all things Zoom, including scheduling, troubleshooting, assisting candidates with finding the correct breakout rooms, and much more. This candidate will need to be available an average of 15-18 days per month for a variety of different interview schedules. Some days, you will be required to setup, host, and facilitate interviews from 8am – 4:45pm ET, other days, the schedule will be 10am ET – 3pm ET. You will have advanced notice of the calendar schedule. The selected candidate will be an enthusiastic people person, a great technical troubleshooter, and a whiz with Zoom interviews. If this sounds like you, we want to hear from you!
Experience supporting C-level executives with scheduling, as well as experience with recruiting and/or hosting large scale virtual meetings will be required. Expert proficiency with Zoom is also a must. The selected candidate will enjoy being the liaison between the client we are supporting (a tech consulting firm), and the candidates interested in careers with that firm. They will need to project enthusiasm with interacting with upper management and prospective candidates, confidence in their technological abilities for troubleshooting and logistics, and strong communication skills to be successful in this role.
More about our company:
Equivity matches clients with virtual assistants that provide administrative, marketing, and paralegal support. Our virtual assistants work with a high degree of autonomy and are responsible for developing relationships with our clients. Because we provide extremely attentive service to our clients, you must be available to respond to client communications during business hours within one hour by email, phone, and text and be available to work on projects during the business day. All of this work is done remotely, meaning that you can work from home.
The selected candidate would be hired as a part-time (W-2) employee of Equivity, not an independent contractor (1099 status). We are looking for somebody who has at least 20 hours per week of availability, and the pay rate is $17.00 per hour, with opportunities for advancement. We are a growing business and are looking for a virtual meeting host who is excited to partner with us and is interested in a long-term role with our company.
Qualities we are looking for:
Organization
Dedication
Initiative
Reliability
Attention to detail
Resourcefulness
Excellent communication skills
Responsiveness
Ability to work independently with limited oversight
This role will directly support the SVP, Head of Optum Care Marketing and operationally support the broader Optum Care Marketing team. Direct accountabilities include traditional administrative and clerical support activities, managing efficient invoice management, and department business segment liaison (BSL) role, in charge of department procurement, employee onboarding, systems access and ad hoc software/hardware requests.
This assignment is designed to offer an executive assistant experience as well as the ability to learn the marketing function and broader Optum businesses while developing business management operations skills and competencies.
You’ll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.
Primary Responsibilities:
Traditional administrative / clerical support roles including: answering the telephone, typing / word processing of documents, maintaining calendars, setting up meetings, making travel arrangements, copying, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance
Support procurement requests including efficient processing of invoices
Provide meeting logistics support including setting up and monitor web casts, prepare and provide meeting materials, ensure audio visual and telecom needs are met, and secure rooms and catering as needed
Monitor emails and messages as needed during core and some non-core hours
Collect needed data and content for monthly, quarterly and ad hoc executive and business reporting
Project management including request and take follow-ups to support project deliverables
Develop and edit presentations
Ensure effective utilization of technology tools by the SVP
Ability to maintain and update the SharePoint sites
Act as the Business Systems Liaison (BSL) for the Optum Care marketing team
Manages onboarding experience and assist hiring manager with all sourcing and systems access
Act as communication point for new technologies and initiatives being introduced by UnitedHealth Group IT
Ariba and Service Request Center for all IT-related requests, and are expected to follow the correct procedures to complete and submit Service Requests
Point of contact for Real Estate Services for Optum Care marketing team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school education or equivalent experience
3+ years of executive assistant experience supporting c-suite level executives
Intermediate Microsoft Word proficiency: create and edit documents from scratch
Intermediate Microsoft Excel proficiency: create spreadsheets from scratch, create and edit formulas, and manipulate expense reports
Intermediate Microsoft PowerPoint proficiency: create and edit PowerPoint slides to utilize in executive and staff meetings
Advanced Microsoft Outlook proficiency: complex calendar management including meetings, travel and conferences
Preferred Qualifications:
Bachelor’s degree
Experience in coordinating projects to meet deadlines with successful measurable outcomes
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Contribute to the success of customer implementation through active participation in meetings for new business wins
Prepare plan materials such as administrative documents and customer education materials
Perform structure building, revisions and billing set up
Research installation issues and develop customer specific resolutions
Audit contract loads for adherence to quality measures and reporting standards
This is a challenging role with serious impact. It’s a fast paced, high volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Your accuracy will be vitally important and monitored carefully to ensure our system is correctly coded and that all plan documents are precise.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma / GED (or higher)
1+ years of healthcare experience in an office setting
Knowledge of Microsoft Office Suite to be able to create, modify and send documents in Word, Excel and Outlook
Dedicated work area established that is separated from other living areas that provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)
Zurich is currently hiring an Executive Assistant! As an Executive Assistant, you will be providing personal assistance and support to the Head of Industry Practices & Senior Management team members. You will also be responsible for up to 5 members of Senior Management to be mainly in the CST & EST time zones. You will be supporting the day-to-day activities and building trusting relationships with those leaders. This position can be remote but must be willing to work EST zone.
Executive Assistant I are responsible for a variety of tasks:
Under general supervision, performs moderate and confidential administrative for Senior Management.
Organizes and prioritizes own assignments to ensure timely and accurate completion of work.
Greets and directs internal and external customers to the appropriate person(s). Handles internal customer and employee inquiries. May refer more complex inquiries and/or complaints to appropriate personnel.
Answers and screens phone calls and responds to simple e-mails for Senior Management.
Composes routine and non-routine correspondences from brief notes, oral or written instructions. Receives incoming mails and forwards to appropriate personnel to handle.
Controls, coordinates, and maintains Senior Management, schedules and coordinates meetings, appointments and other activities. Does follow-up work as needed.
Maintains supplies, coordinates travel logistics using the ARIBA procurement tool.
Prepares expense reports and handles payments for expense items.
Basic Qualifications:
Bachelor’s Degree and No prior experience required in the Administrative area OR
Associate Degree and No prior experience required in the Administrative area OR
High School Diploma or Equivalent and 3 or more years of experience in the Administrative area AND
Microsoft Office 365 experience
Experience planning, organizing and scheduling work
Preferred Qualifications:
Can work independently
Knowledge of company operations, and organizational procedures
Administrative experience in a multi-tasked, high-paced, confidential environment
We approach our work with radical empathy and expect all of our teammates, from customer care to design, to do the same. Our dream writer is a thorough, compassionate, and independent individual with an eye for detail and big heart for helping others.
About the Role
Work with who you want, when you want: you’ll select your clients and work with them to craft their new resumes, cover letters and LinkedIn profiles
Navigate our platform, designed by writers for writers, to communicate with clients, writer support staff, and find any and all resources you may need to be successful
Work as much or as little as you’d like: create your own schedule with a minimum of 3 completed orders per month
Our average writer earns $900-$950USD per month
About You
Talented writer with an exceptional eye for detail
Seasoned professional with 3+ years’ experience with business terminology
Strong communication skills
Self-starter with superb time management and organization skills
Enjoys helping others feel empowered and confident in their achievements
Microsoft Office proficient (tables, styles, paragraph spacing, colors, etc.)
Benefits & Perks
Support from our global community of editors, writers, and customer care professionals through our custom made platform
Access to industry-leading writing tools and services including resume and cover letter templates, style guides, email templates, and more
Endless flexibility with on-demand access to projects to fit any schedule with the freedom of remote work
The Virtual Registered Nurse (RN) works in conjunction with primary care providers and support staff who provide healthcare solutions and clinical excellence to patients through virtual health primary care services using real-time audio-visual engagement. All duties and responsibilities are to be performed in compliance with state and federal laws and regulations governing the legal scope of nursing practice and practicing standard of evidence based nursing to each patient.
Work Relationships:
Clinical Operations Managers and Directors.
Clinic Manager, clinic staffed based team-members including providers and non-providers.
Administrative clinical partners.
Working Conditions:
Remote, non-center based.
Needs to have a private space that is compliant with the telecommuter policy requirements to be able to maintain HIPAA standards.
Must have access to high speed internet and phone lines.
Ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements and ability to lift 50 lbs.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges
Primary Responsibilities:
Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly.
Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
Utilizes genuine and positive communication to make each customer feel informed, understood, and special.
An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
Adherence to standards of business conduct and compliance.
Patient Care:
Assess, screen, triage and perform treatment ordered for patients.
Complete detailed and comprehensive data collection upon clinical intake, including appropriate evaluation of chief complaint, medication Hx, PMH, allergies, social Hx, etc.
Review charts and records for completeness.
Facilitate telehealth services by rooming patients in preparation for appointments. Ready the patient by checking quality of audio/video equipment and setting such as room lighting. Notify provider when patient is ready for visit.
Accommodate the patient’s needs, preferences, and potential cultural, social, physical, cognitive, and linguistic and communication barriers to technology use.
Process requests and referrals, providing efficient follow up with the patient, pharmacy, or other entity, as needed.
Prepares drug refill, lab order, and imaging order requests for review by the provider as directed by department protocols and established standing orders.
Oversee and coordinate the daily patient care flow, assisting and participating in all aspects of patient care for all patients within the center.
Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
Provide patient education at virtual visit appointments including anticipatory guidance, information about chronic care, disease prevention and the promotion of health maintenance.
Complete and/or track clinical orders and results daily.
Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
Proper, concise and complete documentation in EMR, other computer-based applications, and/or paper-based forms for all assessments and procedures.
Use best practices in telepresence skills to create a positive patient-clinician rapport and a meaningful encounter through technology.
Provide clinical oversight and guidance for unlicensed assistive personnel.
Comply with OSHA and HIPAA requirements, and follow policies and procedures as outlined by MedExpress and Optum Virtual Care.
Other duties as assigned such as new models of care, new types of procedures, use of new technology, etc.
Learning, Ongoing Education, and Licensure:
Obtain and maintain RN licensure in all Optum Virtual Care service areas.
Maintain clinical skills and competency for all procedures and participate in training and mentoring of other clinical staff members.
Completes clinical competency evaluation/review as determined by leadership.
Maintain technical skills and apply new knowledge to position according to clinic policy.
Maintain knowledge of Medical Terminology and standards of nursing care.
Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
Read and keep up-to-date on all department communications.
Complete all assigned training.
Documentation of competency is required for all role appropriate procedures, in addition to State specific licensure or certification as applicable.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
Must be a graduate of an accredited School of Nursing with current and unrestricted RN licensure in a Nurse Licensure Compact State.
Minimum 2+ years dedicated nursing experience in urgent; emergency; ICU; and/or primary care preferred.
Primary or urgent care nursing experience preferred.
Required to maintain CEU/CNE’s as applicable for licensure.
Experience using audio/visual technology or video conferencing platforms required.
Ability to work efficiently and effectively in fast paced, innovative environment.
Ability to effectively manage multiple, competing priorities.
Ability to work independently and as part of a high performing team.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to nursing practices.   Â
Knowledge of computerized information systems used in business applications and clinical management systems (EMR).
Perform duties in accordance with the customary rules of ethics and conduct of the applicable State Board of Nursing and other such regulating bodies. Â
Strong commitment to customer service and excellence in healthcare.
Ability to communicate effectively both orally and in writing.
As a Medical Record Review Analyst, you will support healthcare facilities throughout the country by processing scanned medical records using our patented Solarity software. Records you process will be used in patient care, sometimes within that same day, so accuracy and productivity are important. So are computer, typing and 10-key skills.
In this position, you’ll have clear performance metrics and easily be able to see how you are performing relative to your goals. You can also earn additional income through our pay for performance program. Individuals who qualify currently earn an average of $1.00 more per hour. Top performers are earning an average of $3.00 more per hour!
This is a computer based, work from home position, with no calling responsibilities. Computer equipment will be provided.
Additional Details
Starting pay is $12.00/hour. Employees are reviewed for a salary increase at 90 days based on performance and then annually after that. We offer a $.50 shift differential for 2nd shift and a $1.00 shift differential for 3rd shift. Additional income can be earned through our pay for performance program.
Employees can also earn gift cards and additional paid time off through a performance based reward system within the department.
Multiple shifts and hours are available, all with a set schedule and consecutive days off. Currently hiring for 1st and 2nd shift positions!
Advancement opportunities available within the department and throughout the company.
Full time employees are eligible to enroll in benefits, including medical, dental, and vision the first of the month following 30 days of employment. We also offer a 2% match for 401k contributions the first of the month following 90 days.
Supporting healthcare clients requires that we are open 24/7/365. We typically take volunteers to rotate holidays for fairness and pay holiday pay for 6 major holidays.
A high school diploma or GED is required. Along with strong attention to detail and the ability to make quick informed decisions, perform repetitive tasks and work on a computer for an entire shift. Experience with medical records helpful, but not required.
To successfully work from home, you will need at least a 5-megabit internet connection.
Hiring Process
If you are selected to move forward in our hiring process after applying, we will reach out by email and have you complete a data entry and 10-key assessment. Emails sometimes end up in junk folders, so be on the lookout.
Job Summary: We have an excellent opportunity for a finance professional to join the OSQ Factory Finance team supporting the CCM (Circuit Card Manufacturing) value stream. CCA covers various different businesses (LWAD, RIS, Naval Power, AT) producing technologically advanced products which are critical to Raytheon’s businesses.
You will also have a strong desire to show ownership and to utilize their talents to drive collaboration between various areas throughout the organization.
Responsibilities to Anticipate:
Financial reporting and analysis for various areas of the CCM portfolio.)
Supporting operations in preparing, reporting, and presenting unit hour tracking information,
Material management,
Supporting and creating monthly LRE and quarterly EACs,
Forecasting sales and R&O development.
Communicating financial performance and providing guidance and insight to a variety of stakeholders within the organization.
Assisting with bid & proposal work
Performing ad hoc financial analysis
Qualifications You Must Have:
A university degree and a minimum 5 years prior relevant experience, or an advanced degree in a related field and minimum 3 years’ experience
Proficient in Excel, PowerPoint, Office, Outlook.
Qualifications We Value:
Strong problem solving and analytical skills.
Clear, concise communicator with all levels of management.
APEX/PRISM/Business Intelligence (BW) knowledge and experience.
Ability to collaborate across the organization in a dynamic and challenging environment.
Good organizational skills and energetic self-starter
Earned Value Certified
6Sigma Specialist.
Excellent problem solving and analytical skills APPLY HERE
** This position can be located remotely anywhere in the United States **
PRIMARY PURPOSE:
Under minimal supervision, this position provides functional expertise and is responsible for support of the HR, Payroll and/or Timekeeping system(s) and modules. This position serves as an internal consultant to gather requirements, support system design and maintenance, create and manage reports or analytics, facilitate integrated testing and resolve functional issues. Partners with IT to manage the implementation phases of system and/or upgrades; recommends improvements to application usage and/or process. Responsible for functional documentation of system processes and workflows.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Maintains good attendance and punctuality per the absence policy.
May assist with coordination of workflow, training, and mentoring of support staff, as required.
Remains abreast of changes and developments to regulations, standards and best practices. Ensures system processes and design remain in compliance with federal, state and local requirements. Identifies, analyzes and presents changes where required.
Develops strong relationships with business and technology partners to identify system enhancements to support evolving business and user needs. Demonstrates the ability to partner and collaborate with a variety of cross functional business groups to develop and influence efficient, supportable processes. Facilitates gathering and documentation of system requirements. Completes impact analysis in support of required or requested changes.
Provides input and works with technology partners to determine how to implement enhancements and/or required changes. Incorporates best practices for system use to support automation in processes. Reviews, confirms and documents final configuration outcomes.
Plans, performs, coordinates, or leads other team and project members in testing activities to ensure all processes work according to predetermined goals and quality results are achieved. Responsible for the development and execution of integrated test plans for systems upgrades, enhancements and interfaces between other systems.
Facilitates and maintains process mapping and workflow documentation. Ensures documentation is consistently up to date and accurate for processes supported by HR, Payroll, and/or Timekeeping system(s).
In cooperation with technology partners, provides on-going system production support; maintains and updates foundational system components and data management including business structures, access definitions, workflows and integrations. Manages system issues and records cases for review and resolution in partnership with the vendors and technology partners.
Supports the identification and development of standard reporting and analytic needs to support evolving business needs. Gathers and documents requirements to facilitate the design and creation of analytics, reports and dashboards for business users. Generates and maintains ad hoc reports, as requested.
Partners with leadership, technology partners and training resources in developing training plans, documents and job aids. Assists in facilitating training of HR and Payroll users on HR, Payroll, and/or Timekeeping system(s). Delivers presentations, communicates relevant project information to management and peers.
Participates in projects to support business needs. Interfaces with other project staff to ensure project completion (e.g., shares knowledge and best practices, ensures effective communication). Complies with and participates in change control processes through project completion.
Performs all other duties, at the discretion of management, as assigned.
REQUIREMENTS:
Knowledge/Education Bachelor’s degree or equivalent combination of education and/or experience required. Knowledge of automated applications systems, system development life cycle, and project management principles required. Knowledge of applicable business application(s) required.
Licenses/Certifications None
Experience Five or more years of HR, Payroll and Timekeeping applications experience required. To include: • Experience with system implementations, upgrades, application configuration, systems analysis, requirements definition, user testing, and production support or processing. • Experience supporting Kronos, UKG, ADP, Oracle or other HR and Payroll system products.
Skills/Abilities Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. Must be able to maintain confidentiality. Strong interpersonal, written and verbal communication skills. Ability to analyze functional problems and develop sound and cost-effective solutions. Excellent planning, organizational, analytical, problem solving and prioritizing skills. Ability to plan and organize a diversified and heavy workload. Ability to make sound decisions and work well under pressure. Ability to work independently and in a team environment. Ability to work effectively with all levels of staff and management and provide consistently high levels of customer service. Strong computer skills.
Salary Range: $79,698 – $86,341
PLEASE NOTE: This range is based on national averages and may be different based on the specific location of the role.
Positions in this function are assigned to provider groups who submit rosters and covers all demographic and contractual elements. Data Loading Analysts (DLAs) are responsible for various loading activities related to the provider network database (NDB). DLAs make informed decisions to deliver quality results and are responsible for properly maintaining the provider data housed in our core systems to allow for proper claim payment and member directory information. Positions in this function are assigned to provider groups who submit rosters and covers all demographic and contractual elements. Data Loading Analysts (DLAs) are responsible for various loading activities related to the provider network database (NDB). DLAs make informed decisions to deliver quality results and are responsible for properly maintaining the provider data housed in our core systems to allow for proper claim payment and member directory information.
Primary Responsibilities:
Receive data from multiple inbound sources (e.g., rosters, spreadsheets, email, Phycon, etc.)
Interpret, organize, and collect data to enter into the system
Utilize multiple database systems and tools to enter and/or research provider data in NDB
Contact internal or external data submitter to verify/clarify information and/or data to be entered, when required
Uses pertinent data and facts to identify and solve a range of problems within area of expertise
Investigates and analyzes non-standard requests and problems, with some assistance from others
Review system results to determine whether keyed data is correct, or updates are necessary
Maintain current knowledge of business strategies, rules, and procedures (e.g., attend training)
Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry)
Participate in applicable ad hoc projects, as assigned
Consistently meet target production, quality, and time utilization metrics
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or above
1+ year or more internal or external customer response / customer service experience
6+ months computer experience utilizing Microsoft Office (including Excel, Outlook, Word…) and computer navigation skills
Data entry experience
You will be asked to perform this role in an office setting or other company location
If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.
The Bill Review Associate reviews bills by following state, federal guidelines and fee schedules. Researches and applies other rules and edits to obtain enhanced savings for our clients. Interact with providers and Claim Professionals as necessary to deliver accurate and efficient bill processing. Communicate and provide timely responses to emails and phone calls from Internal and External customers.
GENERAL DUTIES & RESPONSIBILITIES:
Learns or remains current on billing protocols and regulations, federal and state regulations, and internal procedures that affect processing.
Provides subject matter expertise on billing and coding guidelines and regulations as required by the department.
Identifies trending opportunities related to policies and procedures to ensure efficiency and accuracy in bill processing.
Reviews & researches and initiates the resolution of billing errors.
Researches state agencies for upcoming changes in laws and fee schedules.
Provides guidance to Management regarding changes in laws and fee schedules.
Communicates with Sales to solve pricing issues and payment discrepancies.
Works daily billing file spreadsheet.
Responds to inquiries from internal departments regarding billing.
When unable to resolve the problem in a reasonable amount of time, escalates to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
Meets the standards of the job, such as quality standards and adherence to schedule.
Performs other related duties as assigned
EDUCATIONAL REQUIREMENTS:
A high school diploma or GED is required for this role.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of Billing rules and regulations and federal and state regulations.
Excellent customer service skills that build high levels of customer satisfaction.
Effective verbal and written communication skills.
Computer navigation and operation skills.
Detail-oriented with good organizational skills.
Ability to manage multiple tasks.
Ability to work both independently and in a team environment.
Ability to maintain confidentiality
Bill Review Associate I
Entry level role. Applies basic skills with moderate level of proficiency. Generally performs basic billing review/resolution processing and handles inquiries by following standard scripts and procedures. Works under close supervision without latitude for independent judgment. Consults with senior peers and team leads on non-complex issues to learn through experience. Typically authorized to make decisions regarding items under $500 without receiving approval from a team lead or supervisor. Typically requires one or more year’s customer service experience. One or more years of financial services experience and prior bill review experience is preferable.
The Cash Applications Associate will research, validate and process requested adjustments to payments applied abiding by the policies and procedures set by management.
GENERAL DUTIES & RESPONSIBILITIES:
Use the Imaging system to view and research all incoming receipts by receipt number, patient name and various other search criteria.
Contact carriers, adjustors and/or collectors via email, phone or fax to obtain all required information in order to apply all receipts in full.
Review, research, validate, and post in Oracle a minimum number of error free receipts per day abiding by the policies and procedures as set by Cash Application management in accordance with approved Oracle posting options.
Apply receipt to invoice line level.
Apply receipt as a receipt write off when payment is for Optimal Care or miscellaneous items such as penalty and interest or legal fees.
Convert receipt to a refund if required by carrier, collector or management.
Convert receipt to a claim for further investigation and assignment to the appropriate AR manager by Cash Application Specialist.
Research, consolidate and correct any misapplied funds located during the research process for applying new receipt in full abiding by the policies and procedures set by Cash Application management.
Research, process, and document any refunds that are discovered during day to day activities abiding by the policies and procedures as set by Cash Application management.
Review, reach, and gather all information required for completing posting of EDI/ACH carrier payments files in Oracle insuring that all documentation has been achieved appropriately according to the policies and procedures outlined by Cash Application management.
Review, research, and assign a minimum number of error free trade management claims per day to the appropriate AR manager abiding by the policies and procedures as set forth by Cash Application management.
Research, validate, and process a minimum number of error free misapplied fund request and/or refund request per day to ensure a 48 hour turnaround time and maintain error free accuracy while maintaining records and reporting to support all processed request as set by Cash Application management.
Assist Cash Application Processor, AR Collectors and managers with research assistance, problem resolution and provide data on various research requests related to new receipts, misapplied funds and refund requests.
Perform special projects as assigned by management.
Develop and update policies and reports as assigned by management.
Provide continued on the job training and monitoring to ensure that Cash Application and Accounts Receivable policies and procedures are followed.
EDUCATIONAL REQUIREMENTS:
High School Diploma or equivalent required; Associate’s Degree of higher preferred.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Expert skills in Microsoft Excel and Word.
Intermediate skills with Microsoft Access.
Basic skills with Microsoft Windows Based Applications.
Effective communication skills, both verbal and written.
Critical thinking and problem solving abilities.
Strong organizational skills.
Multi-tasking ability while meeting strict deadlines in fast paced environment.
Cash Applications Associate I
Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the accounts receivable. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in Cash Applications or equivalent experience. Must process a minimum of 10 error free misapplied fund request and/or refund request per day.
Thycotic and Centrify, both leaders in privileged access management, are now merging to create the most extensive platform in the identity security market, bringing together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable, and protect the modern, hybrid enterprise. ThycoticCentrify will benefit from a shared commitment to innovation, strengthening of clients’ cyber defense, and to assemble leading cybersecurity talent. Privileged access management, one of the fastest-growing areas in cybersecurity today, is expected to double from $2.2B to $5.4B by 2025 according to KuppingerCole. Organizations struggle to keep up with the complexity of protecting the ever-growing number of privileged accounts created by the business requirements to move more infrastructure and services into the cloud. This cloud-centric business transformation has created more opportunities for cyber-attackers and driven a greater need for better control and compliance around these types of accounts. Backed by the financial strength of TPG Capital, the combined company brings together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable and protect the modern, hybrid enterprise in an environment defined by ever-increasing, identity-based cyber-attacks.
Position Summary We are seeking an experienced, personable and service-oriented Executive Assistant to join our ThycoticCentrify team. This role will report directly into the SVP, Engineering and will provide daily support. Individuals applying for this position must be self-starters, action driven, flexible, thrive in a fast-paced environment, excel at managing multiple priorities, and are successful in communicating with all levels within the organization. This is a remote based position.
Key Responsibilities
Responsible for a broad variety of administrative tasks including managing an active calendar of appointments; planning and scheduling meetings, appointments and conferences; completing expense reports; and arranging travel plans, itineraries, and agendas
Provide administrative support to other executives as needed
Coordinate travel and guest arrangements if requested
Manage regular preparation of relevant management reports, including monthly, quarterly and year-end reports
Facilitate internal communications (e.g., distribute information and schedule presentations)
Resolve any problems with travel or accommodations by communicating with all relevant parties
Perform other duties as assigned
Skills and Requirements
Minimum of 4 – 6 years’ experience as either an Executive or Administrative Assistant
Ability to interact with other C-level executives, board members, employees and customers
Handle sensitive and confidential information in strict confidence and demonstrate professional discretion at all times
Ability to work in a fast-paced environment with multiple projects and deadlines; experience working for a late-stage start-up company or technology company is a plus
Strong verbal and written communication skills
Why Work at ThycoticCentrify? We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression! We take care of our employees. We offer competitive salaries and excellent benefits, including top-notch medical, dental, and vision insurance, as well as 401K, comprehensive life, short-term and long-term disability insurance, an employee assistance program and generous time off, are just some of the many benefits we offer.
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