This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:
Be the solution – take ownership, drive collaboration
Be resourceful – strive for new wins every day
Be honest – default to transparency
Be respectful – treat others like you want to be treated
We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don’t meet all our requirements, we may surprise you!
“Culture add” is so much better than “culture fit” and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.
ROLE SUMMARY
WeTravel is looking for an experienced, passionate and creative Social Media and Community Engagement Specialist to join our growing marketing team. In this capacity, the desired candidate will boost community engagement and conversations, moving prospective and current B2B clients through the marketing funnel by effective use of our social media.
You will be a critical addition to our small but mighty (big ideas, big vision and big values) marketing team, who are based around the world, working directly with the Content Manager, Multimedia Marketing Specialist, Public Relations Manager and the Product Marketing Manager to distribute content efficiently and effectively, with the brand’s voice, values and USPs leading each communication.
Key responsibilities
Work alongside the marketing team to develop, implement, and manage our social media strategy
Liaise with the sales team to understand customers’ needs, likes and dislikes, and find creative ways to address common trends and increase product knowledge on our social media channels
Research current benchmark trends and profile our target audience
Grow social media community through organic outreach strategies, focusing on an engaged community base
Post relevant and engaging content across our social media platforms → Facebook, Instagram, Linkedin, Twitter, Pinterest, etc.
Help build campaigns, track engagement, and define KPIs
Act as the brand’s voice in the community: Communicate with followers, respond to queries in a timely manner and monitor customer reviews
Manage distribution of our WeTravel Academy content via external social media channels, industry groups, community forums, etc.
Track and monitor social media distribution metrics, including reach, engagement and community sentiment, to increase WeTravel’s online community
Skills
Detailed knowledge and expertise around all social platforms
Highly experienced in B2B social media marketing, campaign management, content creation, and distribution
Excellent copywriting and communication skills
A good eye for designing and visual elements to make us stand out from the crowd
Advanced knowledge on design platforms such as Photoshop, Canva, or Illustrator
Experience with social media monitoring tools, including but not limited to: Meltwater, MOZ, Cision
Nice to have
Previous experience using Hubspot Marketing Hub
Experience in aligning public relations, product marketing and content marketing strategies with social media outreach
Spanish language skills
ABOUT US
WeTravel (www.wetravel.com) is an online fintech payment platform that transforms travel companies’ finances, communication, and marketing from a lot of manual paperwork to digital. We are a very well funded VC-backed company, bringing together a diverse and highly motivated team.
Read about us on TechCrunch, Huffington Post, Yoga + Life, Financial Times (FT), Skift, Lonely Planet, etc: www.wetravel.com/press
BENEFITS & SALARY
Salary – $40- 50,000 USD
Unlimited Paid Time Off!
Attractive compensation
Remote first option – Work from home, or where ever suits you as long as you can manage the hours / timezone
As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it’s normlly beside a great beach
We are seeking a Data Clerk to join our Data Analytics team. This position’s ideal candidate has a high attention to detail and proficiency in Microsoft Excel.
Primary Responsibilities:
· Perform web-based research and data mining
· Perform data entry tasks into both Microsoft Excel and Salesforce CRM
· Perform quality assurance on company records
· Update/maintain company records
· Other data-related projects as assigned
Knowledge, Skills, and Abilities:
· Extremely high attention to detail with a focus on quality
· Exceptional time management skills
· Strong oral and written communication skills
· Proficient with Microsoft Office products, especially Excel
· Ability to work individually and as part of a team
· Must possess a high level of integrity, work ethic, and self-discipline
· Ability to consistently work 10-15 hours per week
Preferred Skills:
· Experience with Salesforce or other CRM tools
Education: High School Diploma. The ideal candidate will be pursuing a post-secondary degree in Business, MIS, or other related fields
Physical Demands: The physical demands listed below are required to perform this job’s essential functions. Reasonable accommodations can be made to help individuals with a disability to perform essential job functions.
An employee in this role must remain in a stationary position 75% of the time. This position requires the constant operation of a computer. The employee must be able to communicate and exchange accurate information frequently.
What K2Share Offers You:
· 401(k) plan with employer matching contributions
· Flexibility for those needing time off for jury duty, voting, military leave, etc.
· Wellness reimbursement program
· Casual dress work environment
· Any of our CareerSafe Online training courses for free to employee and immediate family
REMOTE /PATIENT CARE – OPERATIONS /FULL-TIMEAPPLY FOR THIS JOBWe’re seeking a motivated Tier 1 Product Support Specialist to join our tight-knit team. Our business is saving lives, and we take our role in that seriously. You’ll be working with a team, supporting Grand Rounds employees and the world’s best physicians with the tools they need to deliver patient success. We are a fast growing company which means there are always new changes and challenges to solve. Our startup roots mean we favor solving problems from within and leveraging the knowledge and talents of our team. We don’t just expect our users to “turn it off and back on again;” we keep the teams we support productive and tools running smoothly by solving problems and not just addressing symptoms. If you’re interested in being challenged to solve new problems, not just fire-fighting repeat issues, you’ll be a great fit!
In your first 30 days, you will:
Learn and understand the Patient Care Team workflow and daily interactions with our product
Gain an understanding of the tools that we use for troubleshooting and begin diagnosing a variety of issues
Learn our procedures for setup and configuration of our proprietary application and the tools used in providing care to our members
Gain a deeper understanding of how our proprietary systems are integrated
In your first 60 days, you will:
Assist with documenting product workflows and use-cases for our knowledge base
Assist with provisioning for new hires
Independently handle incoming Product Support tickets and resolutions
In your first 90 days, you will:
Take an active role in managing the Product Support ticket queues
Become part of the after-hours on-call support team on a rotating schedule
Responsibilities:
Solve problems and provide scalable solutions to our desktop users
Resolve issues for the Patient Care Team on our proprietary application
Provide support to our Expert users on our proprietary application
Track issues through a ticket queue and ensure prompt resolution
Manage software tools for our Patient Care team
Qualifications:
1-2 years experience in a desktop support/help desk or similar support role
Terrific deskside manner; and an ability to support users without alienating them
Solid proficiency with Mac OSX required, some experience with Windows, and Ubuntu Linux preferred
Understanding and familiarity with cloud based platforms: Google GSuite, Box, Jira, etc.
Strong prioritization skills to ensure the highest levels of support to the business and each user
Effective communication skills and the ability to translate “geek” to something that end users can easily understand both in conversation and in written format
Ability to problem solve to determine and fix root-causes
Experience working in a fast-paced, technical environment
Ability to maintain flexible hours to provide support for US offices in multiple time-zones
Job summary Catalog is an essential part of the Amazon experience as it fundamentally influences the way customers shop and how productive our systems and users can be. This is accomplished by creating standardized catalog processes, working with selling partners and content curators to collect high quality data, and using manual resources and technology to enrich product knowledge at scale.
Our team is looking for a smart, enthusiastic, hard-working, and creative candidate to join a confidential physical stores team as a Data Specialist. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will primarily be responsible for driving increased data quality and solving challenging operational business goals. You will utilize data and develop creative processes to improve your team’s performance. You will directly work with product management and tech teams to develop scale-able, long-term solutions which will have a significant impact on business teams.
Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with limited guidance.
Key job responsibilities • Create, label and curate the data for Amazon products • Verify information by reviewing, correcting, deleting, or re-entering data; combines data from both systems when information is incomplete; purges files to eliminate duplication of data • Produce, and maintain quality metrics reports that support analysis and performance management. • Collaborate with stakeholders to fully understand assortment, requirements and feedback to extend attribution to new workflows • Curate a product taxonomy, define attribute guidelines and values, develop SOPs, and train an offshore team • Catalog Expansion through New Item Setup, Offer Creation, and Pricing Configuration
A day in the life · Your daily responsibility will be providing input on various types of data requiring high levels of attention to detail and consistency. · You are expected to meet weekly accuracy and productivity metrics to drive towards team goals. · Your work is done independently, so being self sufficient and being able to stay on task, and knowing when to ask for help are key to success.
About the team · Our mission is to provide data, expertise, and specialized services that enable the team to develop technology and features that positively impact our customers · While the work you do is independent, our team works closely with each other to share tips, best practices, and other inputs to help each other improve.
BASIC QUALIFICATIONS
• 1 – 2 years of education or work experience within fashion • Accurate data entry skills • Proficient in Microsoft Office (Excel) • Able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environment • High attention to detail
PREFERRED QUALIFICATIONS
• SQL • Sagemaker Groundtruth • Fashion School Graduates
BBSS is seeking a qualified candidate to provide data-entry support for Project Accounting and other various accounting functions.
Major Responsibilities:
1. Maintain Job & Proposal Data in Accounting Systems a. Assign job/proposal numbers
b. Maintain job/proposal master list
c. Setup jobs/proposals
d. Input budgets
e. Maintain/update phase codes
f. Update contract modifications and budget changes
g. Audit contract close-outs
h. Upload job and proposal data into accounting system
i. Review data for accuracy
2. Order Bonds, Builder’s Risk Insurance and Certificates of Insurance
a. Liaison to Parker Smith & Feek
b. Order letters of bondability, bid, and payment & performance bonds
c. Cancel bonds when projects close
d. Update bonding reports
e. Request builder’s risk premiums and certificates of insurance
3. Maintain Subcontracts in Accounting System
a. Setup subcontracts
b. Post change orders
c. Assist AP with audit of subcontract values
d. Support subcontract close-outs
4. Assist with Annual Review and Audit
a. Compile contract data when requested
5. Complete Other Duties as Assigned
Education/Experience:
High school diploma or equivalent. A minimum of 3 years of full-time data-entry required. Experience in accounting data-entry, preferred. Experience in the construction industry, preferred. Experience using Spectrum construction software, preferred. Experience in a multi-company environment, preferred.
Special Knowledge or Skills:
• 10-key by touch
• Intermediate Excel skills
• Ability to prioritize and organize, work well under stress, meet deadlines
• Ability to work in multiple systems and with multiple customers
• Attention to detail and consistency in data-entry
• Ability to work flexible hours, as required to meet deadlines
• Ability to be flexible and adapt to constant change
• Ability to communicate effectively personally and via telephone/email
• Willing to learn new things
• Have a positive attitude and be solutions-oriented
Amplitude is the pioneer in digital optimization software. More than 1,400 customers, including Atlassian, Instacart, NBCUniversal, Shopify, and Under Armour rely on Amplitude to power their digital products. Amplitude makes product data accessible to every member of an organization, empowering them to make data-driven decisions that fuel faster product innovation and growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
As a Technical Platform Specialist, you will be one of the top product experts at the entire company and be responsible for sharing that knowledge with our customers and internal teams people will rely on you to educate them on our product. In addition to being a product expert, you’ll have the opportunity to take on projects that will help our company scale and grow.
As a Platform Specialist, you will:
Answer and/or escalate all support tickets via email and chat
Drive resolution by digging in and escalating challenging tickets
Ensure that all tickets meet our service level agreements including an on-call weekend support once per quarter
Work closely with Customer Success Managers to drive data trust in key accounts
Provide customers a great experience using Amplitude and working with our team
Create and update non-technical and technical documentation as the product evolves
Report to the company any common themes or questions that arise and driving change
Develop and improve support processes
You’ll be a great addition to the team if you have:
Completed your Bachelor’s Degree
Track record in a similar customer-facing role OR strong ability to empathize with customers and be their advocate
Experience with using SDKs and APIs
The ability to present yourself with professionalism, friendliness, and a willingness to assist
Ability to learn and explain a technical product or concept
Natural curiosity and are a problem solver
Passion about analytics and the problems they solve
Familiarity with Support tools such as Zendesk, Intercom, Confluence, and Jira
**This is a virtual / 100% remote position based in the U.S. **
INTRODUCTION:
We are looking for an enthusiastic and creative Social Media Content Specialist I to join our team. As a Social Media Content Specialist I, you will be responsible for developing and implementing our organic social media strategy across a variety of social platforms in order to increase our online presence and improve our brand, marketing, and sales efforts. You will be working closely with the Marketing and Sales departments.
DUTIES AND RESPONSIBILITIES:
Collaborate with Social Media Manager to develop and execute our organic social media strategy for one or more of the brands at Empowered Education
Create, edit, and publish high-quality social media content to a variety of platforms based on brand needs including, but not limited to: originally created carousels and standalone graphics, video content, user generated content and more
Organize the organic social content plans, processes, and calendars
Regularly present on organic social content goals and results to leaders including company founders
Regularly measure and report on the success of organic social media strategies and campaigns
Practice community management to drive engagement and deliver a high level of customer care
Stay up to date with the latest social media best practices and technologies
Stay up to date on the programs Empowered Education offers
Work with other team members including the editorial team and brand managers to ensure content is informative, appealing, and on brand
Coordinate and support livestream events on social with brand thought leaders
Assist with crisis and negative news communications
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
1-2 years of experience working in an organic social media role
A bachelor’s degree in marketing, communications, or other related field
An interest in health and wellness, nutrition, and/or fitness
Experience creating graphics using Canva
Storytelling and writing skills
Community management experience
Excellent knowledge of various social channels (Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, and more)
Capabilities of understanding social analytics and reporting
Excellent time management and ability to work autonomously
Highly organized with a strong attention to detail
ABOUT US:
We are a dedicated and heart-centered team that is passionate about making the world a healthier, happier, more conscious place. It is our mission to work collectively to contribute to the student experience and our company culture. We celebrate, share, and live Empowered Education’s vision of doing what you love, with love and we are committed to working together as a team with mutual intention and purpose. We stand for living a passion-full life, striving to be the best version of ourselves, and for curiosity and learning in ever-expanding abundance. Most importantly, we stand together in support of our students as they step into the thrilling spotlight that is waiting for them.
WHY WORK FOR US:
We celebrate, share, and live Empowered Education’s vision of creating a world where people are the healthiest versions of themselves. We believe transformative education in personalized nutrition and compassionate habit change is the key to accomplishing both. We also believe in changing the world while LOVING your work!
BENEFITS INCLUDE:
Casual Dress Code
100% Remote Workforce
Comprehensive Health Benefits
Free Access to our school’s programs
Annual access to a Health Coach & the Nutrition Clinic
Paid Holidays, Paid Vacation, and Paid Volunteer Time
As a Customer Success Associate, you will be on the front line enhancing the Keepsake experience for each customer. You understand all the ins and outs of our app and the service we provide, and appreciate going above and beyond to delight people and solve their problems. You are essentially a voice of Keepsake and will have a huge impact!
About the role:
This is a part-time position (10-30 hours per week) with the possibility of growing into a full-time team member.
You will be open to working weekends and increased hours during our peak season from November 25th to December 20th
A day in the life:
Provide the best support and communication for our customers via email; Respond to questions, concerns, and feedback in a positive, concise, and empathetic manner, escalating internally when appropriate
Have positive exchanges with customers to help build relationships and deepen the connection to our brand
Recognize customer trends or issues and collaborate with internal teams on solutions to improve the customer experience
Proactively reach out to customers to increase engagement
Participate in testing new features and app releases
Strategize and execute on new methods for customer success and relationship building
Desired Skills and Experience:
You have obtained a bachelor’s degree
You have excellent written communication skills and can relay information clearly, concisely and thoughtfully
You are an entrusted problem-solver and take ownership in the work that you do
You have a willingness to take on new challenges and always keep a positive attitude
You have a passion for going above and beyond to delight people
You have a strong desire to work with a tight-knit team at a small, growing startup
Bonus Skills:
You’ve played around with Photoshop and/or understand simple photo editing
NOTE: Before applying for this Reader/Evaluator position you must review the Position Requirements below. Please do not apply if you are unable to fulfill all requirements.This page is for General Population Remote Readers only.This includes new and returning applicants that can fulfill all Position Requirements below.This DOES NOT include certified teachers currently teaching in the Virgin Islands or one of these states: CA, CT, DE, HI, ID, IN, MT, OR, SD, VT, or WA. If you are a certified teacher currently teaching in one of these locations please exit this page now and select the appropriate job posting from our Job Portal.Dear Applicant:Measurement Incorporated (MI) is seeking to fill seasonal positions of Remote Reader/Evaluator during 2022. We are a diverse company engaged in educational research, test development, and the scoring of tests administered throughout the world. Our company has grown to be the largest of its kind by providing consistent and reliable results to our clients. We can do so through the efforts of a professional and flexible staff.Thank you for your interest in employment as a Reader/Evaluator with Measurement Incorporated. If you are hired as a Reader/Evaluator, you will be placed into our qualified reader pool. You will be eligible for work assignments that fit your qualifications and schedule.Important Information for All ApplicantsApply to one job position only. Applying to multiple positions may result in no work assignments.The highest demand for Readers/Evaluators begins in mid-April and ends in mid-June. New Readers/Evaluators are typically staffed during this time.Work assignments are available on a limited basis throughout the rest of the year. Experienced, Returning Readers/Evaluators are typically staffed during these times.You must have a computer that meets our technical requirements. Please check the requirements HERE If your system does not meet our technical requirements, please do not apply.Measurement Incorporated requires all seasonal employees to complete Form I-9 each year to work. Once you have accepted your first work assignment, instructions will be provided. Note: A Smartphone is required to complete this process. Important Information for Returning ApplicantsWhen you click on the Apply Now button you are directed to the login screen of MyStaffingPro. When logging into MyStaffingPro to complete your application, please make sure you are using the EXACT same email address to which your reapplication notice was sent. This is the email address we have on file for you.Using a different email address to log in to MyStaffingPro will create a duplicate account. Please be sure to check the spelling and spaces between words and numbers before submitting the email address. Even minor differences will create a duplicate account. Creating a duplicate account will cause a delay in processing your application.If you want to use a different email account for further notices, you may change it after you are logged on with the email address to which this application notice was sent.If you have forgotten your login information, follow the onscreen directions to retrieve your username and/or password. If you have received a new password that will not work, or if you have not received a new password soon after your request, please contact us via HELPSPOT and Submit a Request. Do not create a new account using a different email address or setting up a new username and password.Working HoursWork shifts are Monday through Friday.Morning Only: 8:30 a.m.–12 noonAfternoon Only: 12:45 p.m.–4:15 p.m.Full Day: morning and afternoon hours combinedEvening: 6:00 p.m.–10:00 p.m.You cannot combine a partial Day shift with an Evening shift.Some projects will not offer all these shift options.What you will ScoreMany work assignments (also known as projects) require Readers to score essays for content, organization, grammatical conventions, and/or the student’s ability to communicate and to respond to a specific directive.Other projects involve scoring student responses to test items in reading, math, science, social studies, or other subject areas.The tests our Readers score come from many different states and from students at all grade levels.What you Need to KnowA Reader/Evaluator is expected to work 4-5 days or evenings per week, Monday through Friday, for the duration of a project.A Reader/Evaluator must be able to accept and apply the scoring criteria as directed and maintain consistent and reliable scoring results throughout the project.A Reader/Evaluator must be willing to operate in a repetitive task situation while maintaining confidentiality and project security.Each project has its own scoring criteria; therefore, we conduct paid training at the beginning of each project.The base pay rate for a Reader/Evaluator is $13.00 per hour. Any adjustments above this pay rate will align with the required tasks of the project.If newly hired, you will register in our payroll system. It is preferred that you set up direct deposit; however, it is not required. Returning Readers should update direct deposit information if applicable.Payments are made every other Friday for the preceding two-week pay period.Submitting an application will NOT guarantee a position. Selection of Readers is based on prior experience as well as performance (accuracy and productivity), attendance, and appropriate conduct during previous projects.If you would like to proceed, click the “Apply Now†button at the top or bottom of this page.For all questions, please Submit a Request at: HELPSPOT
POSITION REQUIREMENTS
Bachelor’s degree from an accredited college or university or an equivalent foreign degree verified by an educational equivalency agency recognized by NACES.Completion of a Recognition of Reader Requirements questionnaire and satisfactory professional references.Access to a home computer, password protected high speed internet access, and a work area that can be secured. NOTE: our project security requirements do not allow public computers or computers licensed to another business, unprotected and public WIFI or networks, or workstations located at a public place or at another place of business.Reside in one of the following 28 states: AL, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, MI, MS, MT, NE, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, and WV.
FULL-TIME/PART-TIME
Seasonal
SHIFT
Various Shifts
CONTENT AREA
Reading, Writing, Mathematics, Science, Social Studies
Our users want our help at all times of the day, so we run a 24/7 support team. Our HQ in London, hands over to a team of US remote rockstars who in turn pass the baton over to our Australian team.
We want empathetic team players who are keen to solve people’s problems and who don’t mind having a laugh along the way.
What you’ll be doing:
Live chatting with our users to help them on their journey with the Cleo App.
Helping users get the best chance of getting Cleo to give them a Salary Advance.
Serving our users that use our Credit Builder Card.
Interacting with our community of users to help us as a company understand our user base and give input on what product and changes we should make as a company to better serve them.
Keeping an eye on the trends that you are seeing and reporting irregularities to the right product teams.
Key facts:
This is a flexible contractor position based remotely from your home in the US. It would suit someone looking to do between 20-40 hours of work per week.
Hours will be flexible but mainly fall between 8am – 8pm EST over 7 days of the week
As a contractor you would need to be using your own computer. Access to Chrome/Safari and a decent connection is all you’ll need.
What are we looking for?
You will need to be based in the US
Self starting: you will be onboarded and work from home so will need to be driven to find the answers to the questions you have and make it work
Customer centric: You must be motivated to solve customer issues and have empathy when dealing with sensitive situations
Tech savvy: you will need to pick up new systems and software quickly to look into user issues daily
Strong time manager: you will be required to independently juggle multiple priorities across being responsive to customers, building your understanding of the product, and interacting with the team in London
Ideally a Cleo user
How Long Will This Process Take?
We don’t like to hang around and are excited to get you started asap. You’ll get an idea of what to expect below:
A fifteen minute zoom call with a member of our team to find out more about your experience and why you want to work at Cleo.
One Hour Zoom Interview. Half an hour with your (potential) future manager then half an hour with a couple of our team members to talk about culture and values.
There will be a short task that you will be expected to prepare ahead of the one hour interview.
What do you get for all your hard work?
Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures
Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means the usual perks but it also means flexibility.
Other benefits include;
Regular lunch-and-learns as part of a general learning culture
Online courses and internal training to level up your skills like from coding, to SQL, to management training
Cleo socials and activities
Online mental health support via Spill
Access to Pushfar – online platform for external mentorship
We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn’t stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.
Review, processing, and data entry of approved vendor invoices and other payment requests of moderate to high complexity, priority, and/or dollar volume relating to and in support of the Company’s operations.
GENERAL DUTIES & RESPONSIBILITIES:
Processing and data entry of vendor invoices and payment requests of moderate to high complexity, priority, and/or dollar volume for items such as capital asset purchases, advertising, consultant payments, contract payments, tax payments, check requests and executive expense reimbursements.
Perform detailed reviews/audits of all documentation supporting payments to be processed in accordance with Company policies and procedures; including matching invoices to electronic or hard copy purchase orders and receiving documents, and verifying approval signatures against current authorization lists and dollar limits.
For each invoice or payment request, verify that the GL distribution/account coding is appropriate and consistent with the type expense, the legal entity receiving the invoice, and the operating department that originated the purchase.
Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity, with appropriate pay dates that will result in the payment being received by the vendor or other recipient within agreed-upon/established terms or by the due date specifically requested.
Work with Procurement/Sourcing buyers to resolve purchase order related issues that are impeding the release and timely payment of an invoice. This includes relaying information to the buyer about the error message received when the posting attempt occurred.
Participate in and support process improvement and system enhancement projects, and proactively identify ongoing opportunities for such improvements (e.g. accounts payable workflow, account-coding quality).
A strong ability to analyze documents, invoices, contracts in regard to payments.
EDUCATIONAL REQUIREMENTS:
High school diploma or general education degree (GED); or equivalent combination of education and experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of Accounts Payable principles, practices and processes.
Knowledge of business and accounting principles and practices.
Proficient in the use of basic office equipment and tools as well as applications specific to financials and Accounts Payable systems/processes.
Skill in data entry.
Works well in an environment with firm deadlines; results oriented.
Ability to multi-task and adjust schedules to meet deadlines.
Ability to work in an organized manner.
Ability to maintain confidentiality.
Ability to communicate effectively verbally and in writing.
Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public.
Accounts Payable Associate I
Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or Senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires 1 to 3 years of related Accounts Payable experience.
Analyte Health’s mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.
We are actively seeking a Medical Data Entry personnel that is detail oriented, with a positive attitude to join our remote workforce! We need someone who enjoys making a difference, and can communicate effectively with their team, as well as assist with data entry as needed.
If this sounds like you, Analyte Health may be ideal for you! We are 100 percent committed to taking care of business and our clients, so if you are too, please consider joining the team!
Benefits:
$15.00 – $16.00 per hour, potential opportunities for overtime.
Weekly Pay – Every Friday
Work From Home (No Commuting Required)
Company-Issued Workstations and Equipment
Paid Training
Paid Lunch/Breaks
Paid Time Off
Paid Holidays
Employee Discounts on Lab Testing
Company-Sponsored Health and Life Insurance
401(k)
Responsibilities:
Review and verify source documentation
Manage data collection via medical record review
Report patient demographic information to Department of Health counties
Review data for deficiencies or errors
Accomplish team objectives by managing and mentoring staff
Evaluate employee performance weekly
Requirements
Must have an associate degree or higher level of education.
Schedule TBD in interview
Basic computer and work processing applications
Schedule, organize and complete work in accordance with company deadlines
Understand and follow specifications and instructions
Communicate effectively and work cooperatively with staff, and management
Must be results oriented and pay strong attention to detail
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.
As the HR Data Reporting Coordinator you will be the primary point-of-contact between cross functional teams within the People team and ensure teams are supported with reporting and data integrity.
You will:
Support generation of Excel and G-Sheet reports from our People Systems (primarily HRIS but also potentially Lever, Lattice, and others that we add)
Manipulate and customize canned reports to meet requests from various stakeholders
Assist with manipulation of Excel and G-sheet-based tools to support HR processes (for example, the Annual Performance/Comp Planning cycle, promotion processes, DEI metrics, attrition reporting, GRAIL job architecture build-out and maintenance, WorkDay workbook build, etc.)
Assist with general organization of files, drives, and folders across People team and prepare for / participate in audit or information collection activities (e.g., for the EC, Finance, Compliance, etc.)
Your background should include:
Excel and/or GoogleSheet knowledge including but not limited to filtering, Vlookup, pivot tables, if formulas, chart/graph development and arrays
6-12 months of work or internship experience in a corporate setting
Strong sense of organization and orientation to detail
Strong written and verbal communication skills; ability to explain technical concepts or processes to non-technical audiences
Ability to take direction from multiple stakeholders and prioritize to complete projects on time
Resourcefulness; able to take ambiguous direction and determine a reasonable course of action
Experience with generating reports from Information Management systems (e.g., HRIS, SalesForce, other HR or Enterprise platforms) preferred
Experience with WorkDay a strong plus
GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad in their inaugural “Best Startup Employers” of 2020. Our technology takes the busywork out of finding clinical work. We are a well-funded Series C startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).
The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.
Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so doctors and nurses can get back to the work they do best: caring for others.
Here’s what you’ll do as part of our team:
Partner with the recruiting team and hiring managers to deeply understand our hiring needs
Regularly track talent pipeline activity to share with internal stakeholders
Schedule interviews, run candidate onsites, and run various recruiting efforts, including overseeing written offers.
Use data to understand trends, build metrics, and continuously improve our process
Proactively network and establish effective relationships, both internally and externally
Here’s what we’re looking for:
Excellent communication and interpersonal skills
Ambition to grow further as a Talent Acquisition professional!
Outstanding attention to detail and demonstrated organizational skills
Ability to multitask in a fast paced and feedback driven environment
Proficiency with Microsoft office suite, and comfortable working with data and systems
Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, free snacks and drinks, generous parental leave, gym discounts, regular team outings, and a whole lot more.
Exciting challenges lie ahead. Join us! Let’s get to work.
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right treatment at the right time.
From early detection to full recovery, Spring Health is the only clinically validated solution in the market proven to be more effective than traditional mental healthcare. By combining the latest technology with vetted providers, we help engage 1 in 3 employees, reduce recovery times, and lower healthcare costs. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry. We have raised over $300 million to date from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
We are looking for a Billing Specialist to join our team that will report directly to the Billing Manager. The Billing Specialist will be focused on the oversight of all claims submission, adjudication and cash collections. You will also be responsible for working with internal teams to resolve claims issues.
What you’ll be doing:
Responsible for submitting claims to various payers in a timely fashion.
Communicating with patients regarding verifying insurance coverage, benefits, and explaining bills and EOBs. Verifying provider CPT coding accuracy to ensure documentation supports claims submission.
Responsible for managing protected health information and following all HIPAA policy and procedure.
Oversee activities to ensure proper invoicing and payment to partners, payers, and patients.
Resolve issues with pending, rejected or denied claims, submissions and collections.
Monitor appeals process to payors, ensuring compliance with regulatory requirements.
Act as a liaison, when necessary, with internal and external partners to resolve claims and billing issues.
Identify trends or issues and initiate corrective action to improve revenue cycle management.
Provide feedback and advice on product/technology/service improvements.
Own ad hoc operational efficiency projects as needed by the Director of Health Plan Operations.
What we expect from you:
Associates degree or Certified Professional Coder with ideally one (1) years experience in the healthcare field in a similar position.
Bonus points if you have experience working in the behavioral health field.
Comfortable in amorphous environments and with constantly evolving responsibilities.
Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.
Excellent written and verbal communication skills.
Able to multi-task and context switch!
Benefits of working at Spring Health:
Focus on total health including:
Generous medical, dental, vision coverage available day 1 + access to One Medical
Access to Spring Health’s platform which includes (10) free therapy sessions
Unlimited time off in addition to (12) paid holidays
16-18 weeks paid parental leave
$500 per year Wellness Reimbursement
Creating a culture you can thrive in:
Flexible remote and hybrid work style arrangements
Calm Fridays to encourage meeting & distraction free days
Donation matching to support your favorite causes
Employee resource groups
Supporting you financially through:
Competitive mix of salary and stock options
Employer sponsored 401(k) match
In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:
Members Come First We are genuine member advocates.
Move Fast to Change Lives We build with urgency and intention.
Take Ownership We extend trust and hold ourselves accountable.
Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.
Science Will Win We will achieve impact by innovation and evidence based frameworks.
Candor with Care We are open, honest and empathetic.
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
The position will allow you to work from home as an Independent Contractor on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. The tasks will involve determining the relevance and accuracy of information by performing online research and referring to guidelines provided to you. You will be rating tasks to validate data. You will be helping to authenticate data that will be used in live online search tools and applications by millions of users across the world.
Ideal Candidate:
Candidates for this position will need to have good research skills and a strong understanding of local and national information. Cultural, geographical, social media and current affairs knowledge are important in this role.
Job Requirements:
Fluency in English essential.
You must be living in the United States for the last 2 consecutive years
Working knowledge of local and national geographical areas
You must pass an open book online evaluation to demonstrate capability of reading and applying the guidelines
Experience/know-how of using online maps, search engines and website research
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense
Our missionThe trucking and logistics industry provides the backbone of the economy. But the payments infrastructure on which it runs is broken. For the hard-working men and women of this sector, the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with shady fee structures. The incumbent players in this space often overlook the economic and practical needs of this user base. We’re changing that. AtoB is building Stripe for Transportation — modernizing the payments infrastructure for trucking and logistics. Supply chains rely on the timely movement of capital to function efficiently. Our end game is a world in which that capital movement occurs fairly, smoothly, and without delay. As we pursue that end game, we aim to center our customers in every way — offering them world-class customer experience and building products that work with and around the unique constraints of their daily lives. We build for fleet managers in the office and drivers on the road. We strive for products that are efficient, satisfying, and useful. Our customers enable our modern economy — they deserve it. Our history and backgroundOur founding team has backgrounds working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, engineering at Amazon, building apps that were featured on the Apple app store, working on small business credit at Square & Goldman Sachs, and completing other great projects. We have raised over $100 million in venture capital from investors such as General Catalyst, Bloomberg Beta, Y Combinator; founders and CEOs of companies like Google (Eric Schmidt), Salesforce (Marc Benioff), Coinbase, DoorDash, Instacart, Mozilla, Wealthfront, Segment, Gusto, Figma; CxOs and founding team members of Uber, PayPal and Stripe; angels like Elad Gil, Naval Ravikant, Gokul Rajaram; and other funds such as Climate Capital, Contrary Capital, Collaborative Fund, Designer Fund, Human Capital, Leadout, XYZ Capital, among others.We are excited to open up more seats in this rocket ship! About Us Learn more about our company and mission on our Careers Page.
Roles & Responsibilities
Process technical and non-technical support tickets, always looking for ways to improve ticket-processing metrics.
Reproduce and escalate issues reported by users.
Create and maintain documentation for our knowledge base.
Help prioritize issues in a high-volume environment by analyzing the severity of bugs.
Improve the team’s productivity and efficiency.
Acting as support for the sales team, including study management and various marketing tasks
Own a critical piece of the feedback loop for improving our product, providing insight for the whole team
Qualifications
2+ years of experience supporting a technical product in customer support.
Excellent verbal and written communication skills
Experience collaborating closely with teams outside of support
Is comfortable with both Microsoft Windows and macOS environments.
Familiarity with tools like Zendesk and JIRA.
Knows how to diagnose issues and reproduce bugs.
Ability to work evenings and weekends as needed
Pay is $25/hr – 1099 contract with the ability to convert into a full-time employee.
Review The Spruce content for accuracy and credibility
Contribute ideas for improving our content
Serve as an expert source, providing quotes, and/or supporting information to The Spruce writers and editors
The Spruce is looking for trusted cleaning and home care experts to review our cleaning, pest control, and laundry content for accuracy. This opportunity is open to professional cleaners, those with backgrounds in relevant areas of science (microbiology, toxicology, and chemistry, preferably), and housekeeping and/or fabric care experts, as well as professionals with comparable experience. Experts should have strong troubleshooting and critical thinking skills. Writing, editing, and fact-checking experience is a plus but not required.
Candidates should have established credibility in the cleaning, housekeeping, laundry, or pest control field to be considered. Certification, published work, or membership in an organization such as the American Cleaning Institute (or another relevant licensing body, depending on the expertise) is a plus.
Cleaning and housekeeping professionals should have at least 8 years of relevant experience.
All experts should have an understanding of current cleaning practices and safety measures, including but not limited to disinfection and sanitization standards as noted by the Centers for Disease Control and Prevention (CDC) and U.S. Environmental Protection Agency (EPA).
About Us:
Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living.
Dotdash Meredith embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit, and business needs. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware of fraudulent recruiters offering opportunities at Dotdash Meredith. Note that any correspondence with a member of the Dotdash Meredith recruiting team will come from a @dotdash.com or a [email protected] account belonging to a Dotdash Meredith Recruiter. If you are in conversations about a job opportunity and wish to confirm its validity, please reach out directly to [email protected].
MetroNet has an immediate opening for an energetic; part-time Data Processor.
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
What is in it for you?
This position is perfect for candidates searching for part-time employment
Opportunity to gain experience in telecommunications
Locally owned, friendly, fun atmosphere
Job Summary:
MetroNet is currently seeking a motivated Data Processor. This person will be working for an excellent company with opportunities for growth. The Data Processor will assist the analytics department in construction type analysis. The Data Processor will be using Google Earth and Microsoft Office daily. A good attitude and an understanding of basic computer use is required, everything else will be covered in training.
What You Need For This Position:
High School Diploma or GED preferred
Solid work history
Experience with Google Earth and Microsoft Office desired, but not required
Telecommunication experienced desired, but not required
If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!
If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY). H-1B Visa Sponsorship Not Available, W2 only.
WebstaurantStore is looking for a detail-oriented, exceptionally skilled photo editor to join our rapidly-growing company. This role focuses on post-production retouching on our in-house photography as well from vendor resources. We pride ourselves in creating an informative, visual shopping experience for our customers that is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
As a photo editor, you will:
Use the latest version of Photoshop to edit images for product pages on our website.
Typical editing tasks include (but are not limited to): recoloring, compositing, general image cleanup and manipulation.
Collaborate with the photography, design, content, and marketing teams in order to meet deadlines and retouch images for print marketing material, web mailers, product packaging, and internal resources.
A shared responsibility of maintaining a shared email inbox which allows users from the organization to make image requests that requires photoshop work.
Organize and upload images to the website while following department standards.
We are looking for driven, motivated candidates who:
Demonstrate the ability to work independently and efficiently in Adobe Photoshop.
Can manage multiple projects in a fast-paced environment.
Are receptive to feedback on edited photos and make workflow adjustments to minimize repeated requests for re-edits.
Use critical thinking and take initiative to solve problems.
Use professionalism when communicating verbally and in writing.
Are attentive to detail and organized.
Video editing experience with Final Cut Pro and/or Adobe Premier is a plus.
To qualify, candidates must have:
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connection (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Work from home benefits include: The essential computer equipment, such as hardware and software, needed to perform your job.
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match.
If you’re ready for a challenge and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the photo editor position with you! Submit your resume and apply online today.
With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.
JOB SUMMARY
The Cash Research Representative is responsible to research and resolve all unapplied cash, recoupments, refunds, audits and denials within department guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reconciles unmatched deposits to electronic remittance advices, credit card, paper explanation of benefits, and/or any tool for cash distribution within company best practices
Researches unapplied payments and denial of payments using internal sources, written communication, web sites and phone inquiries to determine appropriate accounts for payment application.
Researches and applies unidentified/undistributed cash to the correct invoice line to ensure accurate account activity within best business practices.
Processes denial of payments to correct invoice lines to expedite future collection and appeal activity within best business practices.
Identifies payment discrepancies requiring notification, refund or recoupment to third party payers.
Researches all refund requests and recoupments from payers to ensure within Contract and/or State Statues.
Posts adjustments and recoveries to appropriate accounts as necessary based on company policies and procedures.
Ensures standard protocol for Cash business practices are met.
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
N/A
Minimum Required Qualifications
Education and/or Experience
High school diploma is required.
One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
This job screens, reviews, evaluate online entry, error correction and / or quality control review and final adjudication of paper/electronic claims. Determines whether to return, deny or pay claims following organizational policies and procedures. May include initial entry claims or claims which have suspended. Translate foreign language claims into English using software and code appropriately. Convert foreign currency to US dollar and code charges appropriately. Reviews processed claims and inquiries to determine corrective action which can include adjusting claims. Takes the corrective action steps using enrollment, benefit and historical claim processing information.
ESSENTIAL RESPONSIBILITIES
Determine if claim information is complete and correct. Enter/verify claims data.
Resolve claim edits, review history records and determine benefit eligibility for service. Review payment levels to arrive at final payment determination.
Meets all production and quality standards. Attends all required training classes.
Elevates issues to next level of supervision, as appropriate.
Maintains accurate records, including timekeeping records.
Other duties as assigned or requested.
EDUCATION
Required
High School Diploma/GED
Substitutions
None
Preferred
None
EXPERIENCE
Required
None
Preferred
Typing speed of at least 60 words per minute
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
SKILLS
Ability to take direction and to navigate through multiple systems simultaneously.
Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
Ability to use mathematics to adjudicate claims.
Ability to solve problems within pre-defined methods and guidelines.
Knowledge of operating systems specific to claim processing.
PACIFIC TIMEZONE /MERCHANT EXPERIENCE – SUPPORT /REMOTEAPPLY FOR THIS JOBIn a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. We are a globally distributed 50+ person company with employees in Canada, the USA, South America, EMEA, and APAC. Our team has a strong emphasis on cross-cultural and timezone collaboration. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale. Our team is building the loyalty layer of the internet and currently already powers over 80,000 rewards programs, reaching more than 500 million shoppers. Above everything else we strive to make people happy —from the merchant to their consumer, to our own team (yes, our name really is fitting). About the Team:The Merchant Experience (MX) Team at Smile is a global team that works to deliver the best possible customer experience 24/7. Our work is highly collaborative which allows for opportunities to work on projects that grow skills beyond just those required for your day-to-day role. We care deeply about the quality of our interactions with merchants and don’t let vanity metrics like ticket volume or time to close drive our actions. Instead, we truly want to help as many merchants as possible grow their businesses, and we ensure that every experience with our team is as delightful and helpful as possible along the way. About the Role:As part of the Live Chat team, you’ll be the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. One minute you may be helping a new merchant choose the right plan, the next you’ll be guiding a merchant through integrating Smile with another app. Sometimes you’ll have long flowing conversations, other times you’ll be providing a quick solution and moving on. This is a fast-paced role requiring a high degree of organization and concentration. No two hours will the same. You love making connections and empowering people to help themselves. The ultimate success will be merchants coming away from live chat looking forward to the next time they need to get in touch with us. ✨
What You’ll Do:
Be the first point of contact for both current and prospective Smile merchants, handling up to 2-3 concurrent chats at any given time
Help prospective merchants articulate the value of Smile
Enable product adoption by facilitating trial access and demonstrating the app’s capabilities
Guide tenured merchants through configuration and light optimization
Answer general questions about Smile, provide how-to guidance, and identify & resolve minor issues
Be the first line of defense for triaging & light debugging of platform issues
Assist merchants when escalating matters to other teams for more specialized support by setting expectations around follow-up times and next steps
Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like
Offer our merchants needs-based solutions, not pushy sales
Advocate for merchants by translating their feedback into specific product requirements
Who You Are:
Based in Canada / US / South America / surrounding regions and able to work Tuesday-Saturday 10 am-6 pm PST or Mon-Thu + Sat 10 am-6 pm (your choice)
You have an expressive, high-energy personality. Emoji & gifs are your best friends. When a merchant opens a chat, they know there’s a real human on the other end
You’re fiercely curious. You want to learn everything, yesterday.
You’re your own worst critic and thrive on self-improvement. You aren’t content with settling for the minimum, and you love experimenting with new techniques
Keen interest in online tech, startups, web apps, and entrepreneurism
Fast-paced environments don’t scare you. Context-switching is the norm
Ambiguity is your friend
Extremely detail-oriented and organized
Love collaborating and being part of a team
Proactive and autonomous. You don’t wait for instruction and love taking the initiative to get things done
Bonus If You Have:
1+ years customer service/support / success experience
Familiarity with e-commerce platforms such as: Shopify, BigCommerce, Wix Stores, Squarespace, etc
Have entrepreneurial instincts, such as experience running a small side hustle
Experience working towards team-based goals / KPIs
We are Lexia Learning, a Cambium Learning® Group company.
Lexia Learning, a Cambium Learning® Group company, empowers educators through adaptive assessment and personalized instruction. For more than 30 years, the company has been on the leading edge of research and product development as it relates to student reading skills. With a robust offering that includes solutions for differentiated instruction, personalized learning, and assessment, Lexia Learning provides educators with the tools to intensify and accelerate literacy skills development for students of all abilities
Order Processing Specialist
With a work environment that encourages and nurtures creativity, great ideas take flight and become products and services built from the bottom up. Working for Lexia, a division of Cambium Learning Group Inc., means that your opportunities are limitless. There’s an amazing energy here. It’s the feeling that we’re doing something unique, unexpected, and beneficial, and it permeates everything we do. We are dedicated to helping people change their lives through the power of language and literacy education. Join our passionate, energetic, and international team and add your talents to Who We Are!
Position Overview:
The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various order processing functions including order entry and validation.
Location: Remote.
Core Responsibilities:
Ensure timely entry of orders into sales and financial systems, stressing accuracy and quality control of the order processing life cycle
Communicate with customers, Sales Partners , and internal departments to ensure accurate order completion
Finalize invoicing and other clerical duties surrounding the order processing life cycle
Perform other operational duties as assigned
Qualifications:
1-2 years of relevant order processing and/or operational experience in a corporate environment
Proficiency in MS Office Applications
Ability to work in a fast-paced, deadline driven team environment
Experience solving customer and general order issues in a business setting
Familiarity with Salesforce.com a plus
Ability to multi-task and can be trusted to work effectively both independently and as part of a team
Has a superior attention to detail and accuracy
We Are Operations
We are the glue that connects every part of the company. Behind the scenes we produce the product, enter customer orders, manage the purchasing process, and ensure our many offices operate properly on a daily basis. Collaboration within our team and with other departments is pivotal in order for all departments to function efficiently. Can you bring your A game on Day One? Working with us you’ll have the best of all worlds… the opportunity to work with passionate, talented people who are the best in their fields. Lexia full time employees also enjoy a generous vacation policy, outstanding health and financial benefits, and much more.
Employee well-being is first and foremost at Lexia — we know that professional success depends on personal health and happiness. That’s why we empower you with benefits you can use to succeed in every area of your life, including:
Comprehensive health care benefits
401K with 100% matching up to 3% of salary
Vacation time and 11 paid holidays
Legal assistance
Tuition reimbursement
Parking & transit benefits
Caregiver & family support
Adoption assistance
Pet insurance
…and much more!
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Remote Warehouse Clerk for a Long Term opportunity with our prestigious logistics automated client who is setting the path to revolutionize warehouse work. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
This job might be an outstanding fit if you have experience:
Responsibilities
Perform data entry for common warehouse document formats including bill of ladings, order forms, invoices, packing slips
Monitor data output by automated inspection towers and make corrections using companies auditing software when there are mistakes
Inspect videos and images of pallets for damage and other quality issues
Inspect videos of pallets being unloaded for forklift safety issues
Inspect images of container labels for special safety markers
Match pallets into product categories based on image and video data
Read emails from shippers and convert them into appointments on companies digital systems
Match logistics appointments to documents and videos in companies system
Experience
3+ years of experience in a warehouse clerical role – back office or warehouse floor
Experience processing standard logistics document formats including bill of ladings, order forms, invoices, and packing slips
Experience identifying damage and quality issues in palletized freight
Knowledge of standard warehouse safety procedures
Knowledge of standard logistics terminology
Willingness to learn a new digital system for processing warehouse paperwork and inspection. We are building the next generation of warehouse inspection – what used to be done by hand on a warehouse floor can now be done entirely on a laptop while sitting at the beach. We are looking for warehouse clerks eager to play a role in developing and operating this new system
Position requires access to reliable home internet
Hour: Monday- Friday 3am-7pm with flexibility, schedule based on residence
Payrate: $25-27 an hour
Employees can reside anywhere in the United States
Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high-quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.
Overview
The Clinical Licensing Analyst position functions to provide licensing and enrollment support to AbleTo’s network of therapists providing treatment for our participants. This position requires data entry skills, problem-solving, and knowledge of State required processes around licensure and Medicaid enrollment.
Participation in all Licensure activity at AbleTo includes but is not limited to PC initial and renewal work, Cross-Licensing, and Medicaid enrollment across all 50 states.
What You’ll Do:
Provide administrative support for therapists who are working toward obtaining additional licensure
Data entry of provider information in the state-required format
Provide support for network therapists cross-licenses sponsored by AbleTo
Maintain record log of AbleTo sponsored cross-licensing
Monitor and track submission of materials sent to required agencies
Facilitate cross-licensing office hours and appointments
Present data and progress toward goals in an organized manner
Assist in review and maintenance of clinical documents and resources
Process clinical cross-licensing reimbursement
Support other clinical operations functions as needed
Who You Are:
You have 1+ years of experience in healthcare and/or relevant provider support experience
Proficient in Google Suite (Docs, Sheets, Slides, etc.)
Adept at learning and using computer systems
Strong attention to detail
Discipline and organization to handle multiple tasks simultaneously
Personal ownership of assignments and responsibilities
Excellent written and verbal communication skills
Ability to plan, execute, check results, and improve on a continuing basis
Why You Should Join Our Team:
We’re proud to be a Great Place to Work-Certified™ company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.
At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for our Clinical Licensing Analyst role today.
ABOUT THE OPPORTUNITY The Personal Data Associate is responsible for managing and maintaining all electronic personnel data in Internews’ ERP system as well as other systems and/or third party vendor applications. The Personnel Data Associate also provides support related to ERP system report delivery, automated processes, system testing and upgrades, data auditing and troubleshooting.
LOGISTICS Internews has US offices in Arcata, CA and Washington, DC which support a hybrid workforce with staff working remotely, fully in-office or partially remote. This is a remote-based role, and candidates based on the East Coast of the US will be considered. The successful candidate will be based in the Eastern time zone (UTC -5), and will coordinate with colleagues across the United States and in the UK.
OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.
DAY-TO-DAY TASKS will include: Data Entry Administration
Manages and maintains a high volume of personnel data in Internews’ Enterprise Resource Planning (ERP) system and electronic records for employees and contractor new hires, mid-engagement changes, and exits;
Manages and maintains a high volume of enrollment data done manually into Internews’ third party vendor websites for employee new hires, mid-employment changes, and exits;
Sets up purchase orders in ERP system for contractors;
Performs regular data audits within all HR systems, updating data as needed in response to findings;
Supports SOP documents for Business World data entry processes as requested;
Performs annual terrorist screenings for all headquarters employee and personal services contractor staff, updates records in ERP.
Coordinates with Headquarters IT team on system troubleshooting and updates as directed;
Provides support related to implementation of new systems and system upgrades.
General HR Support
Manages HR-help ticketing system, assigning tickets to other HR staff, following up on overdue tickets, and resolving issues as assigned;
Tracks new hire conflict of interest forms, escalating disclosures to senior HR staff as needed;
Cross-trains on a range of other HR Associate duties and provides project support as needed;
Reconciles department credit card for accounting; and
Possess an understanding of and demonstrated commitment to upholding Internews’ Core Values.
QUALIFICATIONS WE’RE LOOKING FOR:
University degree, or equivalent professional work experience
2+ years database experience, preferably with an ERP level software and insurance vendor enrollment websites
Experience with vetting services, web-authoring, intranet, and/or page layout software, a plus
Strong grasp of Microsoft Windows environment including MS Word, Excel, Outlook, and Explorer, and internet savvy
Proven ability handling confidential and/or sensitive information
Strong interpersonal skills, with the ability to navigate challenging circumstances while maintaining positive and professional relationships with teammates and staff members required
Experience working in collaborative team environment and able to take direction, yet work independently and complete tasks on time
Organized, logical, detail-oriented
International and/or NGO experience, a plus
Anticipated salary for this position: US $45,000- $50,000 per annum based on a non-exempt hourly rate.
This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network’s offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.
Internews Network is an equal opportunity employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristics protected by applicable law.
Accounts Payable in Ultra is responsible for maintaining, analysing and reconciling accounts payable ledgers, financial statements and reports. It prepares, records, verifies and pays vendor invoices for goods and services on a timely basis and responds to vendor queries. The function processes and enters accounts information into ERP systems, and processes employee expenses reimbursement requests for payment. Administrative roles in Ultra provide support to a business or function. This support might include general office management, answering phones, speaking with clients, assisting a manager and clerical work (including maintaining records and entering data), or a variety of other tasks.
Contact vendors to verify payment details and update the master file
Correspond with vendors to obtain required forms to set up the vendor records in ERP system
Maintain status and notes to record verification details in the master tracking file
Collaborate with Finance in handling queries from vendors
Research vendor records in ERP System and identify the key information included in invoices
Ensure the data integrity of the master data
Required Skills
1+ years of experience with data entry
1+ years meeting deadlines in a high volume finance environment
Authorized to work in the United States
Preferred Skills
Proficient in data entry and management in a high volume environment
Effective communication with internal and external stakeholders
Organizing and prioritizing with minimal direction
Attention to details and accuracy
Confidentiality in handling details within the finance team
We offer medical, dental, vision, life, and disability insurance, health savings accounts, paid time off, and a 401(k) plan with a Company match.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Who we are The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.
We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.
What we need We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.
This position can be fully remote.
What you’ll do:
Manage clients’ orders from time of order through installation
Enter orders into the system
Ensure client orders are placed properly and installed on the date requested
Additional responsibilities as assigned
What you have:
Excellent oral and written communication skills
Must be comfortable on the phone
Customer Service experience
Call Center experience is highly preferred
Previous order processing experience preferred
Experience with Salesforce or a similar CRM preferred
What we offer:
Opportunities for career growth and a chance to make a big impact
A culture that supports work/life balance and flexibility
Competitive pay
Health, dental, & vision plans
Wellness reimbursement
401(k) plan w/ company match
Generous paid time off, including 10 paid holidays
Transactly is an Equal Opportunity Employer and prohibits discrimination of any kind: Transactly is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe and healthy work environment. All employment decisions at Transactly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, disability, family or parental status, or any other status protected by laws or regulations. Transactly will not tolerate discrimination based on any of these characteristics.
Headquartered in Cary, NC, a suburb of Raleigh, Aquity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, Aquity Solutions is focused on delivering superior business results. Aquity Solutions provides healthcare professionals with key services including: Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.
Position Description:
Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!
Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!
As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.
YOU WILL…
Have a Competitive Wage and Benefits!
Work Directly with Physicians Gaining Valuable Clinical Charting Experience
Network Directly w/Physicians
Draft HPIs, PEs, ROSs, and Analyze Lab Reports
Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time
Requirements…
Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
The ability to work from home and a secure reliable internet connection at home.
Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
Minimum of 10 months of employment with us.
Strong computer, typing, and listening skills.
Ability to type 45 – 50 wpm or more.
18 years of age or older.
Authorized to work in the United States.
Currently live within the borders of the United States.
IT WOULD BE AWESOME IF YOU ALSO…
Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
Specialty experience in EHR documentation with outpatient clinics
Strong leadership skills
Planning on going into medical, physician assistant, or nursing school in the future
Looking for a potential career!
Good understanding of technology and how it integrates with the medical industry
A passion for healthcare
You would like to work from home
Able to balance school and work
A LITTLE MORE ABOUT US…
This is a work from home position with a large opportunity for growth!
We offer a competitive wage and benefits
Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
We are an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods, and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools, and programs that credibly, transparently, and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits. We work in any arena where we see a need for clear standards, a role for market-based mechanisms, and an opportunity to generate significant environmental and social value.
Verra manages a portfolio of standards, including the:
Verified Carbon Standard (VCS) — the world’s leading carbon crediting program, with more than 1600 registered projects in 80 countries, and accounting for two-thirds of all voluntary carbon market transaction volume.
Sustainable Development Verified Impact Standard (SD VISta) — a flexible framework for assessing and reporting on the sustainable development benefits of project-based activities.
Climate, Community & Biodiversity (CCB) Standards — to identify projects that simultaneously address climate change, support local communities and smallholders, and conserve biodiversity.
Plastic Waste Reduction Program — to enable robust impact assessment of new or scaled-up waste recovery and recycling projects around the globe.
With the rapid growth in carbon markets driving a new wave of innovative new approaches, Verra is seeking a Finance Registry Assistant to support the finance team!
A day with Verra’s collaborative Finance Registry Team might include…
Meeting with teams from across the organization (e.g., Registry, Program) to recognize their financial management needs.
Collaborating closely with the Director of Finance and Finance Registry Coordinator to support the financial management needs of the organization.
Working with the entire Operations team as they collectively support Verra staff to help them perform their jobs more optimally.
Specific functions you will be responsible for leading…
Entering data into the Verra Registry into various financial systems; ensuring all
Information is complete and accurate.
Assisting with identifying registry payments, including communication with the customer and Verra Registry Team.
Assisting the Verra Registry Team with any inquiries regarding billing.
Assisting with writing Standard Operating Procedures.
Completing new vendor forms/setup, as requested by account holders and departments.
Canceling invoices in the billing system and track activity.
Maintain accurate and complete files (shared drives, file organization, naming uniformity)
You bring with you…
Solid communication skills, both written and verbal, with professional proficiency in English.
A track record of developing and maintaining strong working relationships with and among a diverse group of stakeholders, and excellent customer service skills.
Experience handling confidential and sensitive information.
An Associate’s or Bachelor’s degree in finance, accounting, business, or a related field.
Outstanding Excel skills, Unanet or comparable accounting software.
Strong time management, attention to detail, analytical and interpersonal skills.
At least 3 years of finance support experience.
In this role, you will grow and expand your expertise by…
Mastering Verra’s finance duties for the in-house registry
Preparing reports for the Finance Registry Coordinator
You will know you are successful, if…
You can effectively support the financial and billing needs of the Verra Registry.
Work seamlessly with the other Verra teams especially the Registry Team to deliver high-quality work products.
You are able to take on additional finance tasks over time.
Provide excellent customer service for internal and external stakeholders
You will join a team…
From diverse locations and backgrounds, including carbon market experts, project developers, consultants, climate negotiators, researchers, auditors, and more.
Committed to driving finance at scale to projects and programs that advance climate action and sustainable development through high-quality standards and programs.
That embodies the values Verra has established for itself, and which include Teamwork, Results, Integrity, Balance, and Exploration.
That is rapidly growing!
Compensation at Verra
To help us attract and retain top talent, Verra pays employees competitively to the market. In return, we expect each employee to, at a minimum:
Meet expectations in terms of work effort and performance
Take the initiative to build the skills and knowledge needed to do their job effectively; and
Embody Verra’s values.
For this position, the salary range is $46,668 to $54,500 USD depending on experience.
We will recognize employees who go beyond expected performance with salary increases and/or promotions, but the bar for earning those rewards is high.
Salary is one component of Verra’s total compensation package which also includes:
Health, vision and dental care, and life insurance
Verra contributions to each employee’s retirement plan
Verra contributions as required by national labor laws in countries where staff are located
Paid Time Off (PTO), comprising 22-30 days plus ten floating holidays, sabbatical after five years of service, and other leave allowances
Funds to support professional development.
Verra provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We conduct our recruitment and hiring without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, and local law.
Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.
The Data Entry Clerk is responsible for investigating, updating and escalating data inconsistencies in our fulfillment records.
This is a temporary project-based position. Ability to start immediately.
$15 an hour
This is a remote, contract role.
Must be authorized to work in the United States.
Responsibilities
Conduct order investigation and troubleshooting
Review multiple sources of data
Update fulfillment records with accurate data
Escalate discrepancies or records that cannot be found
Catalog the data with appropriate tags for ease of reference
Requirements
Administrative/Data Entry
Proficiency in MS Office Suite (Word, Microsoft Excel, Google Sheets)
Ability to work from home effectively and efficiently
Ability to prioritize, manage deadlines and communicate progress on assignments
Works well under pressure
Demonstrate initiative, strong work ethic, and willingness to learn new skills
The ability to work independently and as part of a team is essential
Modsy is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ethnicity, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Modsy has raised $100M in funding from TCV, AVP, Norwest, GV, NBCUniversal Cable Entertainment, Comcast Ventures, Birchmere Ventures, and BBG.
The Major Gifts Assistant (MGA) is an administrative position with a supporting role in assisting Font-line Team members in the effective fulfillment of their primary duty – the effective maximization of the generation of revenue on behalf of The Greater Boston Food Bank. The work of the MGA (Temporary) will include assisting the Front-line Major Gifts Team in donor stewardship and engagement, donor communication, database record management, IDC and Women Fighting Hunger committee support and donor list generation and management, and donor retention tracking and measurement, among other projects.
Responsibilities:
Data Analysis: Work with Major Gift Team members to gather and organize data, analyze and evaluate data, create dashboard and metrics in effort to understand donor retention. Measurements will include data such as giving, engagement, inclination, and capacity, to determine donor behavior, donor lifetime value, prioritization, and future engagement.
Database Record and List Management: Assist Major Gifts Team members in recording donor contact information into appropriate donor records in Salesforce. Craft and execute reports as appropriate to inform decision-making regarding donor prioritization. Assist in donor data cleansing, donor relationship mapping, and other database-related projects as appropriate. Run donor and prospect lists for use by Major Gifts Team and select GBFB committees (including Innovative Development Council, Women Fighting Hunger, and Kitchen Cabinet.)
Donor Stewardship, Engagement, and Communication: Collaborates with Major Gifts Team members to coordinate stewardship and engagement activities with donors and prospects in an effort to deepen donor/prospect relationship. Assist in crafting messaging and its timely dissemination to donors and prospects.
Donor Research: With the guidance of Major Gift Team members, engage in research on individual donors to assess their capacity and inclination to support GBFB.
Other: Assumes additional responsibilities as assigned by management. Serves as an active member of the Major Gifts Team.
Skills:
Strong financial analysis skills essential for budgeting and fundraising data analysis.
Exceptional verbal and written communication skills.
Sensitivity, tact, diplomacy, and the ability to honor confidentiality.
Strict adherence to AFP guidelines.
Sense of humor.
Qualifications:
Minimum 1-3 years of administrative experience including proficiency in Microsoft Office Suite. Experience working in Donor Relations, Advancement, or Development preferred.
Proven ability to handle multiple projects, as well as plan, conduct, and evaluate programs and projects.
Experience with audience segmentation, donor modeling, and donor databases. Salesforce database experience preferred.
Experience in financial and data analysis, creating reports, and dashboard reporting to highlight efficiencies and opportunities.
Genuine appreciation for our mission and the ability to communicate it.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Monitors customer terms and compliance; responsible for credit hold/release; collects delinquent accounts; negotiate payment schedules as required; maintain collection communications with local sales representatives, Support Office third party collections and or customer. Assist the Credit Manager with management / investigation of credit risks, approves new lines of credit and/or the extension of credit and limits. Resolves moderately complex credit issues but may need assistance on highly sensitive accounts.
This position is been determined to be “Remote Anywhere”: The work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Analyze and suggest credit terms for new street customer accounts and ensures proper and complete documentation is obtained
Monitor open accounts receivable for term compliance, ensures skips, short pays, credit memos, unapplied cash is addressed timely
Implement and where necessary create amicable, effective payment plans on past due accounts
Assist the Credit Manager to ensure compliance with all regulatory requirements including Sarbanes Oxley controls
Assist the Credit Manager with UCC filings, when necessary
Coordinate collections/customer credit issues/resolutions with the Sales Department and or customer
Assist the Credit Manager to assign and provide documentation of uncollectible accounts to the centralized third party collections group at the Support Office; recommend customer accounts for write-off.
Assist with Credit reporting requirements
RELATIONSHIPS
Internal: Sales Associates, department staff, Support Office staff
External: Customers
QUALIFICATIONS
Education/Training: High School diploma or GED required.
Related Experience: A minimum of 2 years Credit/Accounts Receivable experience required. Food service or similar distribution experience is also preferred.
Knowledge/Skills/Abilities: Must possess good analytical and problem solving skills and strong organizational skills; must be detail oriented with ability to maintain accurate records with ability to meet deadlines. Must be able to use computer applications including Microsoft Word, Excel and Outlook is required. Good financial analysis skills required. Must possess strong interpersonal and communication skills for working cooperatively with individuals at all levels both within USF as well as with our customers.
The following information is provided in accordance with the Colorado Pay Equity Act. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $18.13 and $24.18 based on location and experience. This role is also eligible for overtime. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
As Insurance agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing transcription and editing services to various industries to include criminal justice, law enforcement, legal, corporate finance, and insurance.
We are currently testing for experienced Insurance contract candidates. This is a 100% remote opportunity for Independent Contractors.
Content to be covered includes audio of recorded statements involving car accidents, interviews of homeowner’s claims, 911 calls, etcetera. The work will involve intense attention to detail in discerning what is said and excellent grammar. In this role you will process audio recordings, strictly adhering to style guides, to edit AI-generated text to verbatim transcripts.
As an independent contractor for VIQ Solutions, candidates will have the opportunity to set their own schedule and receive guidance from our supportive, in-office team whenever needed. We have work available 24/7/365 to fit any schedule. Those with weekend availability are encouraged to apply.
Skill Requirements:
Excellent Listening Skills
Adherence to Deadlines and Client-Specific Style Guides
Outstanding Literacy Skills — including comprehension, spelling, and grammar
Ability to Collaborate Remotely
Typing Proficiency in both Speed and Accuracy
Ability to Pass a Background Check
Must be a US Citizen. [Currently, this opportunity is not available to Massachusetts, Illinois or California residents.]
Experience transcribing and/or caption-to-verbatim text editing of audio content
POSITION REQUIREMENTS
Technology is at the heart of our company. To utilize our global, cutting-edge transcription technology, you will need:
High-speed internet
PC or laptop with a minimum of 8 GB RAM
Noise-canceling quality headphones are recommended
Windows 10 (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK)
Antivirus program with daily virus definition updates (Except Webroot antivirus)
Infinity Foot Pedal
Rates are paid per line. Payments are made twice monthly via direct deposit.
Want to enjoy the flexibility of working from anywhere? Work from home as a captioner with Rev. To get started, you’ll need strong English skills, a computer, and a dependable Internet connection.
Get paid weekly
Sent via Paypal
$240 – Average earnings per month
$1570 – Top monthly earning
Become a captioner with Rev
Start working from home in 3 easy steps
1. Sign up and get approved to caption
Take a grammar quiz and submit a captioning sample to demonstrate your English language and grammar skills. If you’re approved, you can start working right away.
3. Choose from available captioning jobs
You’ll find hundreds of caption jobs to choose from. Select jobs you’re interested in and work as little or as much as you prefer.
3. Get paid weekly via PayPal
As a captioner, you’ll get paid every Monday for all audio files captioned and completed the prior week.
Captioning jobs could range from writing captions for YouTube videos to working on closed captions for a movie or a big brand’s marketing videos.
As online video rises in popularity, so has the demand for skilled captioners. Today, video producers from all industries recognize the importance of accurate, well-timed captions. Because of this, there’s always a steady stream of interesting projects for our captioners to complete.
Benefits of working with Rev
Decide what you want to work on
Pick from a variety of educational videos, movies, TV shows, and more to caption.
Get paid weekly
Receive weekly payouts via PayPal for all work completed. Rev is on-time and dependable.
Choose your own schedule
Work as much or as little as you want, whenever you want. All you need is a computer and an internet connection.
Frequently asked questions
What is captioning?
Captioning is the creation of text-based closed captions from video audio. In addition to typing the dialogue, captioners also describe sound effects and music cues to help viewers understand what’s going on. Captioners then time the captions to the audio.
What does being a freelance captioner with Rev entail?
As a freelance captioner with Rev, you’ll have access to a list of customer videos that need captioning. You can claim and work on any jobs you choose, subject to meeting Rev’s quality requirements for freelancer work. The video content, pay, and deadline are all listed upfront so you can decide if the captioning job is a good fit for you and your schedule.
Rev provides a web-based captioning editor you use to capture all audible English speech, sound effects, music, and lyrics in a video file. Customers receive an easy to edit version of the caption file that can be downloaded in many forms.
What are the requirements to be a freelance captioner with Rev?
You must have strong English language skills and be able to accurately caption audio. We ask you to take a grammar quiz and submit a caption sample prior to being approved to caption with Rev. We will provide you with guidelines on how to ensure your caption sample meets the quality standards expected by customers.
Captioners do not need demonstrated prior experience or any special qualifications.
Do I need equipment?
You need a desktop or laptop computer and a reliable internet connection. You can claim freelance captioning jobs and complete them all through Rev’s online platform.
At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The Machine Learning Data Labeling team applies human insights to help machines learn from text-based human interactions. We think deeply about what people might mean when they interact with AI systems and how best to label that data for machine learning. We work with machine learning, voice engineering, data science, research and product teams, interacting with ASAPP’s machine learning products through their entire lifecycle.
As our operations keep growing, we encourage applicants from all locations in the US to apply.
What you’ll do
Listen to, transcribe, and annotate recorded audio files verbatim with a high degree of accuracy
General data processing of speech and language data
Handle unique data requests and tasks, with changing guidelines and requirements
Assess and analyze external work quality
Identify opportunities to improve and optimize existing workflows
Occasional annotation of digital text-based conversation data
What you’ll need
Fascination with how people think and express themselves and the ways in which we can distill, clarify and label that information
Ability to work independently and collaborate with individuals of diverse backgrounds
A passion for data, efficiency, and accuracy
Ability to work with audio content
Incredible attention to detail
What we’d like to see
Previous speech, linguistics, or annotation experience
Background in technology (welcomed but not required)
Virtual Req #16413 Sunday, January 30, 2022At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest retailers (over 6,000 locations).
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.
Jackson Hewitt is looking for a Seasonal Software Support Specialist Tier 1 to join our team in a remote setting. The Software Support Specialist Tier 1 position is responsible for providing a world class experience to Jackson Hewitt Franchise and Corporate employees by answering Technical Calls or Chats related to Software, Products, Password issues in a Work at Home Contact Center environment.
We would like your help in supporting our 6000 nationwide offices to run smoothly by troubleshooting and fixing the software-related issues that inevitably come up!
This is a Seasonal Position with a possible duration of mid-November, through mid-April the following year.
What you’ll do here:
To perform the job successfully, the individual must be able to execute each essential duty satisfactorily.
Demonstrate excellent voice quality, inflection and present a professional, courteous, patient demeanor. Maintain a confident, friendly, and helpful tone in conversation.
Ability to follow directions and perform the steps necessary to resolve the issue.
Ability to work independently and as part of a team.
Ability to learn innovative technology quickly and adapt and tailor solutions to fit the challenge.
Strong Windows 10 experience desired.
Take ownership in assisting, researching, resolving, or escalating Employee issues.
Verbally de-escalate and handle difficult Employee situations.
Understand and implement the latest information and procedures efficiently and professionally.
Utilize multiple systems to access Employee information, research issues, educate and solve the Employee’s reason for contact.
Accept and implement Quality and Performance Management Coaching / Feedback.
Handle and hold secure confidential and sensitive Employee information.
Diligently and accurately document Employee records and cases.
May be asked to assist with other program support including email, cobrowse, outbound and other support initiatives.
Other duties, assignments and specific projects may be assigned at the discretion of executive management.
Skills you’ll bring for success:
High School Diploma or GED required.
Strong Windows 10 experience.
1 to 2 years of relevant Contact Center experience.
Excellent computer navigation and data entry skills.
Proficiency with learning innovative technology and system applications.
Bilingual Spanish a plus.
Work from home requirements:
Windows 10 PC with minimum of 4 gigs of Ram and Google Chrome as main browser
Wired or Wireless Network speed at or above 20 MBPS
A quiet room with no background noise or possibility of audible interruptions
Dual ear USB Headset with microphone and noise cancelling function
Physical Demand and Work Effort:
Keying / typing, sitting, standing, walking.
Minimum 35 WPM
Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in a Work at Home Contact Center environment.
Compliance with company attendance standards.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
What you’ll get if you join us:
401k with Company Match (eligible to participate after working first 1,000 hours)
Medical Low Plan with Company HSA Match (eligible to participate after working 1,500 hours annually)
Teladoc (Unlimited Teladoc sessions, $13 per month to seasonal emp)
Free Employee Assistance Program (EAP)
Corporate discount program
Flexible work schedule
Free tax preparation training and PTIN registration
Free tax filing services for all JH employees
Professional development and continuous training
Expand your leadership and operational knowledge
Learn from the leaders how to best support clients in busy retail tax locations
Make a visible impact within the organization
Join a fast-paced, innovative culture with an open and collaborative environment
Ample opportunity to develop core and new skillsets and have a stake in your own success
Opportunities for advancement within the organization
Join a great organization that cares about employees!
If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY). H-1B Visa Sponsorship Not Available, W2 only.
WebstaurantStore is looking for a detail-oriented, exceptionally skilled photo editor to join our rapidly-growing company. This role focuses on post-production retouching on our in-house photography as well from vendor resources. We pride ourselves in creating an informative, visual shopping experience for our customers that is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
As a photo editor, you will:
Use the latest version of Photoshop to edit images for product pages on our website.
Typical editing tasks include (but are not limited to): recoloring, compositing, general image cleanup and manipulation.
Collaborate with the photography, design, content, and marketing teams in order to meet deadlines and retouch images for print marketing material, web mailers, product packaging, and internal resources.
A shared responsibility of maintaining a shared email inbox which allows users from the organization to make image requests that requires photoshop work.
Organize and upload images to the website while following department standards.
We are looking for driven, motivated candidates who:
Demonstrate the ability to work independently and efficiently in Adobe Photoshop.
Can manage multiple projects in a fast-paced environment.
Are receptive to feedback on edited photos and make workflow adjustments to minimize repeated requests for re-edits.
Use critical thinking and take initiative to solve problems.
Use professionalism when communicating verbally and in writing.
Are attentive to detail and organized.
Video editing experience with Final Cut Pro and/or Adobe Premier is a plus.
To qualify, candidates must have:
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connection (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Work from home benefits include: The essential computer equipment, such as hardware and software, needed to perform your job.
Being a TechSmithie allows you to work creatively to solve real problems for people and businesses in an innovative and collaborative environment. We are a home-grown, mid-sized company that has achieved global success. We deliver screen capture and video creation software, including Camtasia and Snagit, to over 30 million professionals, from individuals to Fortune 500 Companies. This doesn’t happen accidentally. Through employee investment and professional development, we continually prioritize our talent to make sure things are done right. From interns to senior leaders, we work side-by-side to make transparent company decisions, strive for continuous improvement, and live by the culture and values we embody as a company. With amazing products and people, we are always looking for fun and hardworking individuals who are passionate about working on the bleeding edge of technology. If this sounds like you, keep reading!
TechSmith’s top priority is the safety and well-being of our employees. We’ve temporarily moved our operations to working fully remote. Candidates must have the ability to work in a remote environment and, when deemed safe, be willing to commute to TechSmith’s office in the Lansing Michigan area. Candidates must be willing to move to Michigan before starting their new position.
Position Overview:
This full-time position supports the Sales Department at TechSmith with order processing, call handling and other administrative tasks. TechSmith receives both digital and physical Purchase Orders every day from our customers and partners in addition to phone orders and paperwork processing requests. We need an experienced data entry professional to handle these tasks with accuracy and efficiency. This is a full-time position with benefits and the opportunity to work with our fast-paced Sales and Customer Service teams to process revenue for TechSmith. *This is an hourly position
Responsibilities:
Enter purchase order information into our sales databases
Review digitally submitted purchase orders for errors and send feedback to our partners about the errors.
Process return transactions
Take phone orders and operator calls
Complete order related vendor paperwork and coordinate with sales reps, other departments and customer purchasing departments
Provide feedback and recommendations to improve TechSmith systems and processes
Work closely with global customers and other departments to problem solve and complete daily tasks
Professional correspondence and other communication with customers
Assist sales department with scheduling, workload distribution and administrative support
Learn new processing systems and procedures on demand as our business evolves
Help train all new staff on order processing and documentation including creation of training documentation
Weekly reporting on order processing and sales progress
Other duties as requested
Required Skills and Background:
High School Diploma or (educational equivalent)
Type 45 WPM
Must be resourceful, self-motivated, can work independently and on a team
Must be detail oriented
Strong organization and multi-tasking skills
1 year of data entry experience with low error rate or similarly related field
Ability to learn new order entry systems, software applications and processes quickly
Experience answering phones and providing quality customer service
You must be legally authorized to work in the United States without an employer-sponsored petition for a visa, such as an H1B visa. TechSmith does not intend to file any visa applications in connection with this opening.
Preferred Skills and Background:
Proficiency in Adobe Acrobat, Microsoft SharePoint, Salesforce.com and Microsoft Outlook
3+ years of data entry experience
Type 50+ WPM
**Please submit a cover letter when applying**
Availability:
TechSmith is open Monday thru Friday from 8am to 6pm. Standard hours for this position are Monday thru Friday from 8am to 5pm.
Compensation and Perks:
At TechSmith, we love our employees and reward outstanding performance with bonuses and company recognition. Our generous benefit pack includes:
Competitive pay
Health Insurance – BCBS of Michigan – Employer-paid premium
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?
Look no further! You just found the career you never thought existed.
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
A remote position where you serve as your client’s indispensable partner?
An opportunity to use your talents and skills to build your client’s success?
A community of contractors to share ideas and best practices?
Regular support and guidance from your BELAY team?
Job Duties:
Pay Client’s Bills on a Weekly Basis
Bank Statement Reconciliation
Budget Management
Cash Flow Management
Journal and Data Entry (Coding)
Provide Clients with Weekly & Monthly Reports
Weekly/Monthly Balance Sheet (Statement of Financial Position)
Weekly/Monthly P&L (Income Statement)
Weekly/Monthly Budget vs. Actual
Other Custom Reports (as required)
Maintain and Manage Chart of Accounts
Debit/Credit Cards Reconciliation
1099 Preparation
Process payroll: including set-up, scheduling, and frequency
Required Experience:
Bachelors (preferred but not required) in Business, Accounting, Finance or related field
Experience in accounting and/or bookkeeping
Payroll Experience
In-depth understanding of Quickbooks (desktop and online)
Tools Needed:
Home office setup
Computer with webcam
Smartphone with email capabilities and push notifications
High-speed Internet Acess
Current version of Quickbooks installed on your home PC
BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.
**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.
In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.
We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.
Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.
Ferguson is the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. The company is also a major distributor of HVAC equipment, fire protection systems, waterworks and industrial products and services. Ferguson and its subsidiaries serve customers in all 50 states, Puerto Rico, Mexico and the Caribbean.
We are looking for a focused entry-level Master Data Operator to continuously add new products to site and update the content of our product pages. The Master Data Operator will need to communicate with employees within the company with professionalism. The Master Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.
Qualifications:
Problem solving, identification, and analysis skills
Attention to detail: Knowledge of grammar, punctuation, and basic math skills
Ability to work within provided instruction and time constraints
Willingness to learn new processes
Effectively communicate issues and status of tasks
Capacity to learn; retain information
Comfortable communicating with individuals via video, chat, email, or phone
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Education/Training/Experience– High school diploma or GED required; one or more years of relative experience or training preferred
Responsibilities
Manages multiple tasks within set deadlines, utilizing Excel, SQL, and product knowledge
New Product Additions
Product Enrichments/Content Fixes
Follow department standards, so that product pages reflect the most current information available
Reviewing Taxonomy guidelines
Following category style guides
Adhering to pricing rules
Communicate well with others within and outside job area
Respond to constructive criticism and feedback in a professional manner
Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
Organizing and keeping all programs/software up to date
Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore is looking for outstanding candidates to join our growing company’s digital media team as a Data Entry Specialist. This role focuses on utilizing product knowledge, research, and problem-solving skills to enhance the accuracy and usability of our website, and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a Data Entry Specialist, you will:
Utilize our content management system to perform maintenance on product and website data
Make regular updates to product pages including, but not limited to: specifications, certifications, and reference documents such as manuals or nutritional information
Use research and reporting tools to gather and analyze relevant data
Work with the Content, Web Design, and Search Engine Optimization departments to develop and maintain necessary content
Work with the Procurement, Logistics, and Traffic departments to update shipping records, inventory data, and product details
Promote a focus on continuous improvement across our site
Prior experience is not necessary for this position. A bachelor’s degree in a business, marketing, mathematics, history, or an English-related discipline is ideal. We are looking for driven, motivated candidates who:
Have exceptional critical thinking and problem solving skills
Can accurately analyze large amounts of data
Display superior attention to detail
Possess strong time management and organizational skills
Are flexible and willing to adapt to a dynamic environment
Demonstrate solid written and verbal skills
Understand basic SEO concepts
Are comfortable using Microsoft Office Suite
Previous exposure to content management systems (CMS) a plus
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.
Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, game room, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.
This position is also available as a remote position. If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY). H-1B Visa Sponsorship Not Available, W2 only.
As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
To qualify, candidates must have:
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Work from home benefits include:
The essential computer equipment, such as hardware and software, needed to perform your job.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Data Entry Specialist position with you! Submit your resume and apply online today.
As an Account/Operations Coordinator on the Calls team, you’ll be exposed to a variety of different clients and verticals supporting their campaigns and ensuring that we’re meeting or exceeding their goals. You will be working cross-functionally with passionate, extremely talented individuals with opportunities for learning, growth, and mentorship. We are looking for a self-starter who is highly organized, has excellent communication and people skills, is highly motivated to learn, is a consummate team player, and loves working in a fast-paced environment.
Develop an in-depth knowledge of client Key Performance Indicators (KPIs)
Performance analysis of call buyer campaign performance and the ability to identify areas of growth or opportunities for optimizing based on advertiser KPIs
Assist with on-boarding call buyers – facilitate the prelaunch process by gathering relevant information from clients and working with internal teams to ensure a successful and efficient launch.
Troubleshoot tracking issues and help resolve discrepancies.
Ensure all campaign updates, payout changes, call center hours, call cap and concurrencies, tracking changes are facilitated internally in a timely manner
Assist our Yield Manager with various operational tasks with call centers such as calling hours, state dialing lists, dialing cadence, agent performance and shifts, data implementation and API integrations
Run Quality Assurance checks calls for both our internal call center and advertising partners
Support Account Management through ad hoc reporting, data entry, finance requests and operations
Work within a team environment, but balance priorities and manage workload independently
Candidate Must Haves:
Tech savvy; comfortable using Excel and Google Sheets
Past Call Tracking Platform experience
Past CRM management & organization is a plus
Familiarity with Data Analytics and API Management experience is a plus
Must be detail-oriented, organized, and self-motivated
Everybody Has A Role To Play In Transforming Healthcare
As an Electronic Remittance Specialist, you play a vital role in Billing Operations, balancing, interpreting EOBs’ and/or ERA files for posting of insurance, patient payments and denials which can be received via Electronic Fund Transfer (EFT) and Electronic Remittance Advice (ERA) or paper EOB. You contribute to our team’s success. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Review and interpret Electronic Remittance Advice (ERA) files or Explanation of Benefits (EOB) to ensure they balance to the corresponding Electronic Transfer Fund (EFT) Deposits.
Follow up on outstanding and/or out of balance deposits in PARM (Payment Automation/Reconciliation Manager).
Contact insurance carriers and utilize payer websites to obtain necessary information for processing of EFT deposits
Review and update patient accounts to reflect the correct Financial Classification (FC), Contract ID (CID) and Insurance key based on the Electronic Remittance Advice Query to ensure accounts reflect payment from the correct payer.
Review outstanding Electronic Remittance Advice (ERA) batches for assigned payers to ensure timely posting and aging requirements are met. Aging is to be kept within 45 days of creation date.
Post Electronic Payments and Denials in the Electronic Funds Transfer (EFT) tab in Payment Automation Reconciliation Manager (PARM) application and CPU/AS400 Billing System.
Review Open Batch Query to resolve outstanding aging electronic batches.
Maintain current knowledge of payment posting practices by attending meetings, training sessions and seminars.
Post paper check payment packs via PARM (Payment Automation/Reconciliation Manager).
Process ACT Code (SC) Share of Cost, (OC) Outside Collections, (RT) Retractions.
Complete ACT (Activity Code Tracking) codes related to Billing Team inquiry on payments pending for outstanding patient accounts receivable.
Required Experience and Competencies:
High school diploma or GED required
At least one year of work experience in a related field required
Payment representative or equivalent experience is preferred
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as happy hours and holiday celebrations
Flexible work hours
Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
Student Loan Repayment Program
Professional and Career Development Program
EAP, travel assistance and identify theft included
Wellness program
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
At Drip we believe the world needs independent retail. Thousands of ecommerce brands all over the globe trust Drip to build engaging and profitable relationships with their customers. Our ecommerce marketing automation platform has generated more than $1 billion in revenue for our customers since 2018. We do this by unleashing the power of direct-to-consumer brands’ customer data to deliver perfectly personalized email and SMS marketing strategies that are proven to grow their revenue. And we’re just getting started! We are well-funded, growing super fast, and building a beautiful product with crew members located around the US and in our Minneapolis Hub. Working at Drip means empowering the ecommerce rebellion alongside some of the best people in the biz. We’ve worked hard to build an awesome company culture based on our 5 Guiding Principles that are more than just words on a wall (learn more: www.drip.com/about). Ready to empower the rebellion? Join Drip! About the opportunityAs a Support Specialist at Drip, you’ll be part of our small, nimble team providing technical guidance and unparalleled support for our customers. Our world-first product is in the hands of global merchants and our team is a critical piece in ensuring their success during usage. The working hours for this position are 9:00am – 5:30pm Central Time M-F. We’re engaging and collaborative as we resolve questions and help create customer-facing self-help resources. How do we do that?
Goals and Responsibilities:
Excel independently and as a team when working to solve real customer problems and deliver full solutions
Respond to a high-volume of support inquiries through multiple channels: email, chat, and social media.
Contribute to our growing knowledge network – a resource of answers to improve resolution for customers and the team
We stay ahead of the curve together! Our product is always evolving and our goal is to stay up-to-date with all the new features and integrations.
Who You Are:
A solid technical aptitude – we love tech support backgrounds or a history of self-started technical growth. Learn more about our product teams here: https://dripships.gold
You’re an empathetic self-starter who loves technology and enjoys helping others to successfully use it – this isn’t run-of-the-mill customer service, we strive for the Melt Your Face experience! We represent the human side of Drip
Passion for helping others internally and externally – at least a year in an empathy or people-focused role
Impeccable written and verbal communication and strong attention to detail
In addition, we give bonus points for having a SaaS or Ecommerce background!
What We Offer:
Competitive pay, benefits, and equity
Challenging and meaningful problems to solve – you will invariably make a difference and impact
The chance to learn from some of the best people in the business, including our fiercely compassionate leadership team
A vibrant and devoted team, who still finds time for fun
Digital first culture – we’re open to crew members working remotely or from our Minneapolis Hub
Broadly is changing the way local service businesses grow. We help thousands of local service businesses attract, retain, and “wow” their customers with powerful customer experiences. Our mission is to bridge local businesses to their modern consumers by helping them: capture leads, streamline their communications by email and text, collect mobile payments, and gather feedback and reviews. We are passionate about helping these local business owners succeed, and keep them at the center of everything we do. About the role:Customer Success Managers (CSMs) provide a 5 star experience for our customers to help increase retention and the customer life-time value. As a Broadly product expert, business consultant, and relationship manager, CSMs help businesses take control of their online presence, connect with their customers, and leverage Broadly to accomplish their business goals. As a CSM, you will:Establish yourself as a trusted consultant — Coach businesses on how Broadly can help achieve their business goalsManage the lifecycle and health of assigned customers — Drive product adoption, usage and success through ongoing customer engagementIdentify opportunities for expansion in revenue — Educate customers on additional Broadly “add-on” solutions that deliver value to solve business needsBe your customers’ greatest advocate — Voice customer concerns and collect feedback for product (and process) improvementsBe a team player — Work cross-functionally with Broadly’s departments and teams to improve company initiatives and processes Is this you?:2+ years of experience in Customer Success, Account Management or transferable experience (preferably for a B2B, SaaS organization)Potential to foster and grow strategic partnerships and relationshipsExperience with small business to enterprise-level customersStrong analytical skills with a demonstrated ability to turn data into decisionsAble to approach difficult customer conversations with grace and professionalismMastery of communication via email and phoneOperates with a high level of empathy and integritySelf-starter, resourceful and solutions-orientedCapacity to adapt to shifting priorities and to remain flexible with ever-changing processes THE GOOD STUFF (we’re not afraid of emojis)Our company was founded in Oakland, but now we are a remote first and distributed team! 🌉Company covers 100% of employee only medical, dental, and vision insurance + lots of extra options. We got you. 🥰Flexible time off: take the time-off you need, when you need it! 💆Ask us about Our Time Off (OTO) here’s a hint – its practically every other Friday off! 🍁❄️Regular wellness and engagement activities. Vita-mixes, Hatch Lights, Purple pillows–prizes galore! 🎉WFH stipend (because you know, you work from home) 💵Co-working Stipend (for those of us who want to escape our usual home office life and go into a shared workspace – sometimes working somewhere different helps!) 📖Wellness stipend that covers mental, emotional, and physical wellbeing (because taking care of your mental health creates mental wealth!) 🧘♀️Professional development stipend. Get your learning on. 📚An inclusive, tight knit, exciting start-up culture that offers accelerated career & personal growth 📈 One more thing …Can you tell us what the weather is like where you are?
ConsenSys is the leading blockchain software technology company focused on building infrastructure, tools, and products for consumers, developers and Enterprises. Our mission is to drive adoption of the decentralized worldwide web (Web3) and the Ethereum ecosystem, the only current candidate to be the automatic, objective trust foundation and base settlement layer for the planet.
Consensys products are all clear market leaders in their respective markets: MetaMask, Infura, Truffle, Quorum, Diligence, Codefi. They already power the vast majority of the Ethereum blockchain ecosystem as well as several other decentralized protocols, and are poised to grow by orders of magnitude in the coming years. To explore our products and solutions, visit http://consensys.net/.
MetaMask is one of the world’s most widely used crypto wallets, with more than 5 million monthly active users, and the leading gateway to blockchain apps. For developers of decentralized apps and decentralized finance protocols, MetaMask is the first choice when it comes to handling account management and connecting the end-user to the blockchain. MetaMask enables developers to create secure and usable Ethereum-based web sites.
A MetaMask Community Moderator will work with the Community Manager, within the Customer Success team, to provide education and support to MetaMask users. They will assist in implementing the community moderation strategy, monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. This role promotes excellent customer service, education, and helps to cultivate a strong community around the brand.
Responsibilities
Assist in implementing the community building and moderation strategy
Enforce the listed rules of the community
Provide engaging and educational content for the community
Respond to customers in a timely manner
Monitor, track, and report on feedback
Coordinate with product stakeholders to properly disseminate pertinent information
Assist in building and maintaining the external moderator program
Create unique and creative ways to maximize the community.
Requirements
You have outstanding communication skills and the ability to manage discussions impartially. ****You are passionate about helping end-users and find it fulfilling to help millions of them to use MetaMask better. You have a track record of writing or producing best-in-class content for end-users. You are known as someone who is authentic and creative and can be funny or quirky on occasion. You are fluent in English. You possess the ability to remain professional when engaging with emotional and occasionally aggressive members of a community. You are familiar with the blockchain technology industry and MetaMask. You are a team player, detail-focused, and reliable. You have a good knowledge of the principles of customer service. Previous experience as a moderator is a community moderator is a plus.
Why join ConsenSys?
Here are some of the perks of being part of a unique organization like ConsenSys
One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.
A dynamic startup environment with deep roots. We are one of the earliest blockchain companies and a leader in the space. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.
Deep technical challenges. Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.
Continuous learning and improvements. You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game.
– Works on assignments that are moderately difficult, requiring judgement in resolving issues. – Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Minimum Requirements:
– High School diploma or equivalent with Associates degree and/or 2-4 years of experience. – May have additional training or education in area of specialization.
Education and Experience Requirements
High School diploma or equivalent with Associates degree and/or 2-4 years of experience
May have additional training or education in area of specialization
As a condition of employment with Maximus, newly hired employees must have received or be willing to receive the COVID-19 vaccination(s) by date of hire. Proof of vaccination is required
About Attentive: Attentive® is the most comprehensive text message marketing solution, driving 20.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive makes it possible for businesses to automatically send engaging text messages to each subscriber. Over 4,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI. In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms. We are looking for a Social Media Specialist to join our Communications Team at Attentive. The Social Media Specialist will report to the Senior Social Media Manager and play a key role in expanding our brand awareness. This role is part of the Communications team and works directly with teams across Marketing, like the Events and Content teams, to develop engaging content.
You @ Attentive
Monitor, respond, and appropriately escalate social media queries
Schedule social media posts in Sprout Social and Bambu
Maintain social media calendar
Interact with customers and partners via the company’s social media accounts
Generate weekly and quarterly reports, measuring growth, engagement and reach of brand accounts
Monitor industry trends and conversations on social media
Ideate new social media ideas for the company
Research social media trends and informing management of changes that are relevant to the company’s marketing activities
Work closely with events and partnership teams to ensure they are appropriately represented on our social media channels.
Skills & Qualifications
2-4 years social media experience
Accountable and results-oriented
Experience driving performance on, LinkedIn, Instagram, TikTok and other social media channels
Experience being accountable to performance goals on organic social, and/or display channels
Project management, time management, and organizational skills
Proactive self-starter with the ability to execute on multiple projects and campaigns from beginning to end
Must excel at working in a collaborative environment across multiple teams including Design, Content, Events, Partnerships, and Recruiting
Able to work efficiently in a fast-paced environment. Past startup experience is a plus
Hours: Flexible start times between 8am – 10am CST.
Position can be fully remote
If selected for further consideration , candidates will be required to complete an online alphanumeric data entry assessment. 9,000 KSPH with a 98% Accuracy Rate is required for the position.
What will YOU be doing for us?
Accurately enter data from insurance claims and/or authorization requests submitted by health care providers.
What will YOU be working on every day?
Enter data from insurance claims and/or authorization requests expediently and efficiently to meet client turnaround times.
Navigate efficiently and effectively through the imaging software to retrieve claims and authorizations for data entry.
Differentiate between different claim types and follow the appropriate data entry guidelines.
Accurately identify specific document types that require special handling.
Work collaboratively with other team members to ensure that work is completed in accordance to designated turnaround times.
Support additional workflows as needed due to internal or external requirements.
Additional Responsibilities:
Perform quality review of other team member’s claims/authorizations according to established data entry guidelines.
Contribute to the team effort by accomplishing additional responsibilities as needed.
Alert management of potential issues upon identification of discrepancies.
Provide recommendations on process improvements to increase efficiencies as appropriate.
What qualifications do YOU need to have to be GOOD candidate?
Required Level of Education, Licenses, and/or Certificates
High school diploma or equivalent
Required Level of Experience
6 months or more years of experience in data entry or typing-focused role
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work. Over 20 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 1,000 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers. We’re seeking a Client Bill Representative to join us. As a Client Bill Representative, you will be responsible for monitoring data entry of patient demographics and charges and reviewing accounts for additional information needed for monthly invoice billing.
What you’ll do:
Ensure accuracy of charge posting for client bill accounts
Monitor and release monthly invoices
Direct contact with clients for online portal implementation
Complete other duties as assigned
What you’ll bring to Zotec:
Familiarity with medical records a plus
1–2 years of medical billing knowledge required
Attention to detail and accuracy is a must
Proficient MS Office skills
Excellent written communications and organizational skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work
The Operations Assistant is a part of the Onboarding Team in the Client Operations group. The Operations Specialist executes facilitates the seamless transition of clients to the Midigator platform. The Operations Assistant is an energetic self-starter, a strong communicator and performs with high attention to detail. This is an entry level position.
Duties and Responsibilities:
Data entry of accurate account information for each Midigator client
Collaborate with Alert Management team in managing successful activation of descriptors
Work closely with client teams to ensure smooth onboarding of accounts to mitigate potential onboarding issues
Provide reports as needed to appropriate teams
Maintain training manuals to reflect current onboarding practices and acceptable use.
Skills & Abilities
Excellent communication and organizational skills
Detail oriented with the ability to identify top priority items
Ability to thrive in a high activity environment
Enthusiastic and motivated individual with a serious work ethic
Ability to maintain a high activity level on a daily basis in order to meet objectives
Industry knowledge is a plus
Requirements
High School Diploma or equivalent required
Experience with Google Suite – Google Docs, Sheets
Detail-oriented with excellent verbal, written, and interpersonal skills
Persistent follow up to ensure onboarding is complete
Understanding of credit card processing and merchant billing regulations is a plus
Perks & Benefits:
Remote/flexible workspace
Collaborative work culture
Medical/dental/vision insurance
Employer-paid life insurance
Equity after one year of employment
401(k)
Unlimited PTO
Midigator is committed to building a diverse and inclusive workforce and is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
The Billing Analyst interprets contract terms and performs data entry into various billing systems. Implements billing operations to maximize effectiveness and accuracy. Audits the accuracy of billing information entered in the system and monitors the operation of the billing systems. Develops solutions to billing issues and works with systems design to implement new features. May work on billing projects with Billing Operations Mgmt.
What will be my duties and responsibilities in this job?
Interprets customer contract terms to determine the most appropriate billing method
Enter / update the billing set-up related to contract terms within various billing systems
Create and maintain billing processes for contract terms not compatible with automated billing system functionality and process corresponding invoices using various desktop applications
Research billing issues using a variety of analytical and reporting tools
Generate standardized and ad hoc revenue reporting as needed
Review and preparation of balance sheet variance analysis
Support various projects and initiatives throughout multiple Contract Operations organizations including participation in a project team responsible for identifying and implementing enhancements that reduce manual intervention; improve quality and efficiency; and exploit technology
Support monthly and annual procedures including reporting, month-end close and SOX compliance functions
Other duties and responsibilities as assigned
What are the requirements needed for this position?
1+ years of experience in billing in a healthcare or pharmacy environment
Bachelor’s Degree or 4 years of professional business experience
Intermediate to advanced proficiency in MS Excel (Pivot tables, Macros, Queries, Formulas)
Experience in billing with meeting tight month end deadlines
What other skills/experience would be helpful to have?
Excellent verbal and written communication skills, as well as listening skills.
Excellent time management skills
Excellent organizational skills
Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results
Positive proactive, customer service attitude
Experience in MS Access
Experience with SQL Server
Ability to work collaboratively with others in a team-oriented environment
What are the working conditions and physical requirements of this job? General office duties
How much should I expect to travel?
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
We are looking for a full-time Administrative Support Assistant to join our Fraud, Waste and Abuse (FWA) team.
In this role, the Administrative Associate is directly responsible for serving as the point of contact for the FWA team in facilitating responses to general inquiries and data requests from both internal and external clients.
This is a temporary position and we expect the work to start right away and last 6-12 months.
For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually.
In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well.
As we monitor the pandemic, these arrangements may change and we will update accordingly.
What will you do?
Perform a variety of support and general administrative assignments in support of the FWA staff, including medical record processing, data entry, and tracking/correspondence while following established standards and work processes.
Obtains data files and/or generates reports for FWA processes. May be required to review client systems and update Cotiviti systems accordingly.
Serves as a point of contact and facilitates responses to general inquiries and requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
What skills should you possess?
At least 6 months experience in healthcare related field preferred
High school diploma required. Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
Strong computer skills – Microsoft Office (Word, Excel, Outlook)
Excellent verbal and written communication skills
Ability to work well in an individual and team environment
Strong listening and observations skills
Attention to detail and high level of accuracy
Effective organizational and prioritization skills with multi-tasking ability
Job Demands
This is a work at home position….focused on ET day time hours
Access to high speed internet is required (all other equipment will be provided).
Must be able to sit and use a computer keyboard for extended periods of time
Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
After hours and/or weekend work required where necessary for major deliverables/deadlines (not consistent)
#LI-JB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
The Provider Data Services, Coordinator automates and manually loads, maintains and resolves all new and revised participating provider data transactions (basic to complex). This role maintains and updates provider demographic and contract information, including contractually sensitive or complex transactions, in appropriate systems in support of claims adjudication and provider directory.
Required Qualifications
Demonstrated ability to handle multiple assignment
Dental provider Services preferred but not required
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Preferred Qualifications
Proficient in Rumba, EPDB
Education
High school diploma or G.ED., or equivalent experience
E2Open is currently looking for a Payroll Specialist to join our finance team. In this role, you will help ensure accurate processing and recording of company’s payroll, provide timely and accurate financial information, participate in daily data entry payroll processing.
This position will impact a rapidly growing organization and offers career development opportunities for the right candidate.
Duties and Responsibilities:
Responsible for processing multi-state, multi-entity payroll for approximately 700 employees on a semi-monthly basis in a payroll system, Ultipro Software
Responsible for addressing payroll related questions from employees
Manage workflow to ensure all payroll transactions are processed accurately and timely
Reconcile payroll prior to transmission and validate confirmed reports
Manage compliance with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Coordinate with other departments for payments of bonuses, commissions, etc.
Process accurate and timely year-end reporting when necessary
Process transactions for expatriate and inpatriate employees
Qualifications:
2-4 years of experience processing multi-state payroll
Proven experience as payroll specialist
Very good knowledge of legislation and regulations in the field
Proficient in MS Office including Excel and good knowledge of payroll software and related databases
Outstanding organizational ability; including multi-tasking and the ability to prioritize
Detailed oriented
BS/BA in business/accounting is a plus
CPP preferred but not required.
Working knowledge of payroll best practices
Strong knowledge of federal and state regulations
Working knowledge of Ultipro Software is a plus
Strong work ethic and team player
High degree of professionalism and confidentiality
Strong interpersonal (verbal and written) communication skills
Ability to communicate with various levels of management
Decision-making, problem-solving, and analytical skills
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
#LI-Remote
Qualifications
Education
Preferred
Bachelors or better in Accounting or related field.
Bachelors or better in Business Administration or related field.
Our team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, South Africa, the UK, and Romania. It doesn’t matter where you live or what time zone you’re in.
Your main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.
Flexibility
We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don’t feel like working and take the day off without telling anyone.
We aim to be as asynchronous as possible. We hate meetings, live chat, Slack, etc because it causes interruptions. You will have a list of prioritized tasks assigned to you, and we’ll do our absolute best to leave you alone so that you can work on them in peace on your own time.
As a remote company, it’s important to us to keep a strong line between our personal life and our work. Some places like to tell their employees they are joining a family. They have regular events unrelated to work like social chat rooms, hangouts over Zoom, etc. This is just another way for these companies to emotionally manipulate people into doing more work. You have an actual family and working with Soflyy means you can organize your work around the rest of your life, using your time as you see fit.
For most of us here, that is the primary draw. If you take a look at https://www.wpallimport.com/about/, you will notice that we have a lot of people who have worked here for many years. Our employee attrition rate is approximately zero, and we think the flexibility we offer is the primary reason.
Responsibilities
Responding to customer support inquiries
Adding to and improving our documentation
Aggregating customer feedback and assisting us with development/product roadmap decisions
Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import
Testing development versions of WP All Import and WP All Export
Developing add-ons for WP All Import
Requirements
The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance:
Minimum availability of 30 hours per week.
Flawless written English.
Expert-level WordPress knowledge. Extensive experience with WordPress including troubleshooting, debugging, plugin development, and WordPress database structure.
Fast and hands-on learner. Able to quickly become familiar with our software and learn new things about WordPress, PHP, and related technologies.
Experience with WooCommerce.
Familiarity with XML and CSV file formats and XPath.
Debugging and troubleshooting WordPress themes and plugins by looking into their code and the database.
Ability to produce tutorial videos.
How To Apply
Send an email to [email protected]. Use ‘Hiring – Customer Support’ as the subject of your email. We would love to be able to reply to everyone, but we simply receive too many applications for that to be possible.
Your email should contain the following information, divided into sections:
1. Relevant Skills & Experience
Write a paragraph or two to introduce yourself, describe your experience with WordPress, and let us know where you found our hiring post.
If possible, describe and include links to the work that you are most proud of. Most people don’t have any code samples or plugins on WordPress.org or any examples of their work, so if you do that’s a quick way to stand out.
2. Writing Samples
Please send writing samples in the body of your email. No attachments. For each writing sample, please include one or two sentences to describe the assumptions you are making about the user and how that affects the information you are providing to them. The easiest way to stand out is to have succinct replies with links to documentation or a screenshot where helpful. The primary reason we pass on candidates is that their replies are too long, even if they are factually correct.
Question: A customer wants to import products but can’t figure out how to round the data in the price column of their import file to the nearest dollar.
Assumption: The user is already familiar enough with WP All Import to have tried an import, but they probably don’t know how to use PHP functions or that you can use them in an import. So, I’ll send them the function to use and documentation so they can learn more about how it works.
Reply:
Hi Customer,
In order to round your product prices to the nearest dollar, you can wrap the price in the round() function, like this: [round({price[1]})]
A customer wants to use WP All Export to create an XML feed from their WooCommerce products. They tried but can’t figure out how the custom XML templates work. Write back and explain to them how they can create an XML feed that looks like this:
A customer has e-mailed the support desk stating they have a CSV file of products with two columns: sale_price and regular_price. They want to import products only if the sale price is discounted more than 30% from the regular price. Write back explaining how to do this.
A customer has an Excel file and wants to know if WP All Import can import the data. You’ve looked at their spreadsheet and determined that WP All Import will be able to.
SAMPLE 4
A customer wants a refund but is outside of our 90-day money-back guarantee.
At Loop Support, we help small and large businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you! We have several customers looking for full and part-time folks! We are committed to matching folks with jobs that work for them. We care about your schedule, your interests, and the way you like to work. Tell us about yourself, and we’ll get to work!
Responsibilities
Respond to customer inquiries and complaints
Answer questions about products
Troubleshoot and resolve product issues and concerns
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment! We’re looking for team members who are interested in Part-Time Trust & Safety processing work to join Team Snapchat! We’re seeking individuals with safety experience (i.e. former first responders, social workers, etc.) who are eager to help our community and make a difference. These are remote positions open to candidates who reside in the following states: AZ, CA, CO, DC, GA, FL, IL, IN, KS, MA, MD, MI, MN, MO, NJ, NC, NY, OH, OK, OR, PA, TN, TX, UT, VA, and WA.What you’ll do:
Review content identified by hash-list databases and other proactive measures that flag images and videos that may be illegal or violate our Community Guidelines and Terms of Service requiring removal and potential reporting to entities such as the National Center for Missing and Exploited Children or other authorities.
Take appropriate action per operations policies and follow through clearly and consistently on every report
Identify and escalate new issues and trends to achieve results
Contribute to Snap’s global Trust & Safety team
Participate in Trust & Safety Wellness and Resiliency Programs.
Flexible, scheduled work-hours (part-time 5-20 hours per week including weekends) Knowledge, Skills & Abilities:
Excellent verbal and written communication skills
Ability to prioritize tasks and work independently
Great judgement and ability to problem-solve, both independently and with peers
Developed perspective on prominent trends and issues in the online safety world Minimum Qualifications:
Prior social work, family services or public safety work experience
A passion for online safety as well as the prevention of inciting, hateful, extremist and false contentPreferred Qualifications:
A background in either public safety (i.e. former/inactive law enforcement), social work and/or family services.
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers (CSEs)! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.
If that sounds interesting to you and you…
Like managing your own digital assets.
Enjoy problem-solving by reading and searching for answers.
Love helping others and teaching your friends about all facets of cryptocurrencies.
…then please read on!
Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media.
What You Will Do
Assist users in navigating the intricacies of managing digital assets.
Create and maintain support articles in our Knowledge Base to address common customer questions.
Create above-and-beyond customer service experiences that surprise and delight.
Use problem-solving abilities to resolve unique customer problems.
Contribute actively to the team by providing candid and useful feedback that assists in building out the Customer Support team infrastructure to help make Exodus better.
Infrastructure projects as assigned.
Who You Are
You live in a time zone in the AMER Region (UTC -10 to UTC -7).
You have amazing written English skills including proper grammar and punctuation. Fluency in Spanish is also a huge plus.
You empathize with customers on even the simplest of problems.
You are detail-oriented and provide detailed responses to customers.
You have a strong understanding of cryptocurrency/blockchain technology.
You understand how digital assets work including security, confirmations, block times, network fees, etc.
You are inquisitive and love troubleshooting to find an answer.
You have a general knowledge of computers and are familiar with your own OS.
You know the importance of securing your digital assets, and you use security best practices.
You have excellent references and a history of established relationships in former careers.
You take responsibility for your actions.
A plus!
You are multilingual
About Exodus
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030. To do that we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally.
What We Offer
A remote work environment with a flexible schedule.
Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance.
Collaborative and feedback-driven culture.
Opportunity to grow.
Fair pay, no matter where you live along with a competitive benefits package.
100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
Benefits:
Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance. If you are outside of the United States, we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a flexible schedule where you can work wherever and whenever. If you’re part-time with us, you’ll still receive 15 days of paid time off.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that.
Parental Leave: 12 weeks of fully paid leave with and a month of flexible work for the primary caregiver.
Tax help: Getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Perks:Â Exodus offers a variety of seasonal perks including free subscriptions to services like Calm and Masterclass, coverage for gym memberships and therapy. We want to make sure all of our employees know they are our priority and we give back for your hard work often.
The challenges of college affordability have never been more pronounced, and uAspire’s expertise – built over 35+ years of practice – has never been more needed across communities nationwide. The Data Systems Specialist, Salesforce will support the development, implementation, oversight, and strategic integration of uAspire’s Salesforce system across each of these departments. uAspire currently leverages Salesforce for complex data and relationship tracking across all of its departments – currently 70 users – from programmatic implementation and evaluation to fundraising, marketing, and business development. This position is responsible for the management of uAspire’s Salesforce instance and related information systems, ensuring the collection, migration, and maintenance of high quality program, development, and operations data. They will work closely with each department to maximize use of the Salesforce platform and build cross-departmental reporting mechanisms that support strategic decision making and program impact.
The ideal candidate will have technical expertise of Salesforce, coupled with a deep understanding of data management and a passion for contributing to a mission driven organization and team. They will have a keen ability to introduce new, efficient approaches to data collection, reporting, and analysis across diverse departments, paying close attention to quality, efficiency, and ongoing user needs. As uAspire continues to grow, this position will have the opportunity to build new systems that support the evolving needs of a data-driven and analytical organization.
KEY RESPONSIBILITIES:
Systems Maintenance
Stay up-to-date with new features/system enhancements coming from Salesforce; recommend and manage implementation of new functionality as needed
Manage Salesforce user roles, permissions, and group settings across the organization (currently 70 users, and growing) to meet staff access and data security needs
Oversee routine data cleaning and data quality checks. Partnering with other teams to keep data clean through de-duplication, mass upserts and uploads, data validation, and monitoring syncs from external data sources
Develop reports and dashboards to continuously monitor data integrity
For all data integrity processes, embody a hyper-focus on ensuring that new systems and processes “stick” across all Salesforce users, meaning they are user-friendly, well thought-out, intuitive, and meet the evolving needs of end users in their design and implementation
Training & Support
Develop and document Salesforce and other data system protocols and procedures
Lead on-going training of Salesforce users
Manage user feedback and troubleshooting systems, resolving troubleshooting issues as they arise
Oversee customization of new fields, objects, formulas, page layouts and process/flow automations within uAspire’s Salesforce instance
Develop intuitive reports and dashboards to support monitoring and learning
Regularly solicit and respond positively and proactively to feedback from staff across all departments regarding their experiences with Salesforce
Continuous Improvement of Salesforce Functionality to Meet Team Needs
Regularly assess and solicit new opportunities to align organizational data needs with Salesforce’s offerings, and coordinate/lead follow-through on ideas as plans are approved by department/organizational leaders
Identify, build out, and test tools that enable us to use Salesforce to effectively track data and enhance student- and practitioner-level impact across all our Impact Models, including Advising, Training, Policy, and Consulting
Maintain and enhance Salesforce capabilities to meet the needs of the External Affairs, Finance & Operations, and People teams
QUALIFICATIONS & EXPERIENCE:
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
Education, Experience & Skills:
Committed to Equity: has a passion for working and participating in an organization dedicated to ensuring a diverse, equitable, and inclusive work environment; recognizes ways that race and other identities (historically and presently) intersect and play out in the work, especially for our students and community members; continually able to hear, reflect, and act on feedback re: identity and equity with the aim to learn.
Salesforce Expertise: has experience and comfort with Salesforce Administrative tasks including: creation and manipulation of fields, objects, page layouts, reports, dashboards, flows, and processes; management of data imports; build out of user profiles, permissions, and security settings (while not every candidate may not have deep expertise in all areas, we are looking for someone who is comfortable with the majority of them).
Project Management: able to assess complexities and dependencies of projects; breaks work down into tasks, timelines, and owners, and can keep work moving on target through peer management; makes iterative adjustments as needed; ensures clear communication of progress, deliverables, and adjustments to those involved.
Effective Communication Skills: has willingness to absorb and understand before reacting; has customer service orientation to respond positively and proactively to changing needs of diverse users; uses clear and effective language in group and individual settings; modulates level of technical detail and explanation based on audience skill level.
Learning & Growth Mindset: actively seeks to expand technical skills and expertise; relishes feedback; has ability to continue problem solving after making mistakes.
Problem Solving: frames and breaks down business problems by absorbing and understanding multiple perspectives; listens for underlying needs, above and beyond taking statements at face value; ability to and enthusiasm for analyzing, assessing and deconstructing information to pinpoint problems and subsequently research and identify potential solutions.
Core Competencies:
Equity and Inclusion
Equity Mindset – Identify and examine personal biases, stereotypes, prejudices and cultural norms in ways that consider their impact on persons with marginalized identities.
Awareness of Inequity – Recognize the social effects of race, ethnicity, class, gender and other identities and the systems of oppression which perpetuate these inequities.
Advance Diversity and Inclusion – Proactively seeks out diverse perspectives and relationships within the workplace and the broader community served.
uAspire’s Core Competencies
Excellence – Steps up and follows through to consistently deliver high-quality work.
Equity & Inclusion – Champion the values of diversity and the creation of inclusive spaces.
Growth Mindset – Embrace challenges and setbacks as the fuel for learning and development.
Teamwork – Contribute actively and collaboratively with colleagues to active shared goals.
ANTICIPATED START DATE: April 18, 2022
COMPENSATION: The salary range for this position is $50,125 – $58,000. Salary commensurate with experience and education.
GRADE: C
STATUS: Full Time
LOCATION AND WORK ARRANGEMENT: Remote.Preference for candidates based in our Boston, New York City, or Bay Area geographies. Candidates need to reside in the United States.
REPORTS TO: Katie Redmond, Director of Technology
VACCINATION REQUIREMENTS: All uAspire employees are required to be fully vaccinated. Proof of vaccination or proof of exemption for medical or religious reasons will be collected upon employee onboarding.
APPLICATIONS: Applicants should apply through uAspire’s website here. Because of the technical nature of this position, we are asking all candidates to complete two additional Salesforce questions as a part of their application. These questions can be found on the application and include one multiple choice and one short answer.
ABOUT UASPIRE:
Organization Vision: uAspire imagines a day when all young people have the opportunity to reach their full potential by graduating from college, regardless of their families’ financial resources or college experiences.
Organization Summary: uAspire is a national leader in providing college affordability services to young people, families, and college access and success practitioners. By 2022, uAspire’s strategic plan aims to impact the lives of 3,000,000 young people through:
Student Advising: In person and over text, we support students one-on-one to maximize financial aid, minimize loan debt, and make informed financial decisions about the best post-secondary option for them.
Training: Online and in-person we provide professional development for school counselors and college access providers, sharing our expertise so they can effectively support their students.
Policy & Systems Change: To level the playing field for young people from all economic backgrounds, we work to improve financial aid systems so everyone has a chance to graduate with a degree they can afford.
Quility is a leading technology-enabled, independent provider of insurance protection and financial wellness solutions. With thousands of agents operating in all 50 states, and a corporate staff of over 150 strong, we forge long-lasting relationships with America’s families and curate life insurance solutions to meet their evolving needs. Our advisors, partners and team members come from a variety of backgrounds, but we all have one thing in common: We are dedicated to helping our clients protect what matters most.
We are seeking a Data Entry Specialist to join the team. This role is responsible for performing data entry work using a computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded.
Essential Functions
Enters, updates and verifies data into various systems for use by all personnel.
Reviews and verifies data entered into Quility’s database to ensure accuracy.
Tracks contracts and other documents received and completion dates.
Assists and trains employees and new data entry operators on software programs.
Aids technical staff to resolve computer and software problems.
Runs and distributes reports.
Creates back up files for all data.
Competencies
Communication Proficiency
Ethical Conduct
Organizational Skills
Technical Capacity
Time Management
Accuracy
Efficient
Highly Productive
Required Education and Experience
Bachelor’s degree in finance, business administration or related field, or equivalent number of years of contract experience.
**This is a virtual / 100% remote position based in the U.S. **
INTRODUCTION:
We are looking for an enthusiastic and creative Social Media Content Specialist I to join our team. As a Social Media Content Specialist I, you will be responsible for developing and implementing our organic social media strategy across a variety of social platforms in order to increase our online presence and improve our brand, marketing, and sales efforts. You will be working closely with the Marketing and Sales departments.
DUTIES AND RESPONSIBILITIES:
Collaborate with Social Media Manager to develop and execute our organic social media strategy for one or more of the brands at Empowered Education
Create, edit, and publish high-quality social media content to a variety of platforms based on brand needs including, but not limited to: originally created carousels and standalone graphics, video content, user generated content and more
Organize the organic social content plans, processes, and calendars
Regularly present on organic social content goals and results to leaders including company founders
Regularly measure and report on the success of organic social media strategies and campaigns
Practice community management to drive engagement and deliver a high level of customer care
Stay up to date with the latest social media best practices and technologies
Stay up to date on the programs Empowered Education offers
Work with other team members including the editorial team and brand managers to ensure content is informative, appealing, and on brand
Coordinate and support livestream events on social with brand thought leaders
Assist with crisis and negative news communications
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
1-2 years of experience working in an organic social media role
A bachelor’s degree in marketing, communications, or other related field
An interest in health and wellness, nutrition, and/or fitness
Experience creating graphics using Canva
Storytelling and writing skills
Community management experience
Excellent knowledge of various social channels (Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, and more)
Capabilities of understanding social analytics and reporting
Excellent time management and ability to work autonomously
Highly organized with a strong attention to detail
DescriptionPosition Description: Enter charges and diagnosis codes into a management system for physicians and facilities.                                                 ClaimCare® is an established 100% USA-based “Top 10 Medical Billing and Coding Company†with competitive salaries, great benefits and growth opportunities. We initiated the work-from-home option years before COVID-19 forced others into it, because we saw a need to protect personnel during flu-season situations and for convenience. Thus, our model is not an experiment; it is the way we do business. Glassdoor reviews by ClaimCare® personnel paint a picture of why we attract people with great attitudes and core skills.         Â
RequirementsJob Overview: Depending on experience, you may begin as an entry level apprentice or fill more advanced positions when available. There is always advancement opportunities with ClaimCare.Location: Most positions are work-from-home, with ClaimCare supplying technology needs.Experience Required: Depends on the position within ClaimCare.Formal Education Required:* High school or equivalent minimum. * Some advanced education preferred depending on position.                 Abilities Required:       * Ability to work effectively (do the right thing) and efficiently (do the thing right).                                                  * Ability to maintain confidentiality (a necessity in healthcare).         * Ability to work accurately (a necessity in healthcare).* Ability to prioritize and execute under pressure (one of the reasons we value Military Veterans).                                                              Â
Provide research operational support to the team. Copy and paste reports into the group’s centralized report system. May work on other research support operational tasks. Verifies the factual accuracy of new and revised article content. May fulfill editor requests for specific information and research reported content issues. May also verify accuracy of media and captions and check new and revised articles and resolve inconsistencies.
Skills required: 0-1 years administrative experience in fast paced environment; effective communication skills; demonstrates ability to change direction in response to changing work situations. Should be detail oriented and extremely organized. Working knowledge of email, scheduling, word processing, spreadsheets and presentation software; with experience using current version of Microsoft Office preferred.
Client Description:
Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.
Working here, you will be part of a company that values:
Vericle is a Healthcare IT and Revenue Cycle Management (RCM) service company. We are looking for a full-timeRCM Data Entry Associate, who enters billing process data, Demographics, Charge Entry and EOB / Cash Posting, Denial analysis and documentation.
RESPONSIBILITIES
Maximize insurance reimbursement for healthcare practice owners
Analyze and discover root causes for medical insurance claim denial, underpayment, or delay
Interact with the US-based insurance carriers to
follow-up on unpaid claims, delayed processing, and underpayment
plan and execute medical insurance claim denial appeal process
Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims
Post charges and payments
QUALIFICATIONS
Minimum of 1-year experience in US-based data entry and payment posting
Familiar with US medical insurance industry and insurance claims processing cycle
Knowledge of ICD-10, CPT, and HCPC
Understand CMS-1500 and UB-04 claim formats
Experience with PIP claims is an added advantage
Familiarity with chiropractic, physical therapy, and mental/behavioral health specialties is an added advantage
Experience with Vericle software is an added advantage
Excellent listening, communication, and problem-solving skills
Self-motivated and able to work autonomously
MUST HAVE:
High comfort level working on Eastern Time Zone/US Shift
Headquartered in Cary, NC, a suburb of Raleigh, Aquity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, Aquity Solutions is focused on delivering superior business results. Aquity Solutions provides healthcare professionals with key services including: Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.
Position Description:
Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!
Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!
As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.
YOU WILL…
Have a Competitive Wage and Benefits!
Work Directly with Physicians Gaining Valuable Clinical Charting Experience
Network Directly w/Physicians
Draft HPIs, PEs, ROSs, and Analyze Lab Reports
Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time
Requirements…
Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
The ability to work from home and a secure reliable internet connection at home.
Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
Minimum of 10 months of employment with us.
Strong computer, typing, and listening skills.
Ability to type 45 – 50 wpm or more.
18 years of age or older.
Authorized to work in the United States.
Currently live within the borders of the United States.
IT WOULD BE AWESOME IF YOU ALSO…
Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
Specialty experience in EHR documentation with outpatient clinics
Strong leadership skills
Planning on going into medical, physician assistant, or nursing school in the future
Looking for a potential career!
Good understanding of technology and how it integrates with the medical industry
A passion for healthcare
You would like to work from home
Able to balance school and work
A LITTLE MORE ABOUT US…
This is a work from home position with a large opportunity for growth!
We offer a competitive wage and benefits
Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
We are an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Review, processing, and data entry of approved vendor invoices and other payment requests of moderate to high complexity, priority, and/or dollar volume relating to and in support of the Company’s operations.
GENERAL DUTIES & RESPONSIBILITIES:
Processing and data entry of vendor invoices and payment requests of moderate to high complexity, priority, and/or dollar volume for items such as capital asset purchases, advertising, consultant payments, contract payments, tax payments, check requests and executive expense reimbursements.
Perform detailed reviews/audits of all documentation supporting payments to be processed in accordance with Company policies and procedures; including matching invoices to electronic or hard copy purchase orders and receiving documents, and verifying approval signatures against current authorization lists and dollar limits.
For each invoice or payment request, verify that the GL distribution/account coding is appropriate and consistent with the type expense, the legal entity receiving the invoice, and the operating department that originated the purchase.
Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity, with appropriate pay dates that will result in the payment being received by the vendor or other recipient within agreed-upon/established terms or by the due date specifically requested.
Work with Procurement/Sourcing buyers to resolve purchase order related issues that are impeding the release and timely payment of an invoice. This includes relaying information to the buyer about the error message received when the posting attempt occurred.
Participate in and support process improvement and system enhancement projects, and proactively identify ongoing opportunities for such improvements (e.g. accounts payable workflow, account-coding quality).
A strong ability to analyze documents, invoices, contracts in regard to payments.
EDUCATIONAL REQUIREMENTS:
High school diploma or general education degree (GED); or equivalent combination of education and experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of Accounts Payable principles, practices and processes.
Knowledge of business and accounting principles and practices.
Proficient in the use of basic office equipment and tools as well as applications specific to financials and Accounts Payable systems/processes.
Skill in data entry.
Works well in an environment with firm deadlines; results oriented.
Ability to multi-task and adjust schedules to meet deadlines.
Ability to work in an organized manner.
Ability to maintain confidentiality.
Ability to communicate effectively verbally and in writing.
Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public.
Accounts Payable Associate I
Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or Senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires 1 to 3 years of related Accounts Payable experience.
At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The Machine Learning Data Labeling team applies human insights to help machines learn from text-based human interactions. We think deeply about what people might mean when they interact with AI systems and how best to label that data for machine learning. We work with machine learning, voice engineering, data science, research and product teams, interacting with ASAPP’s machine learning products through their entire lifecycle.
As our operations keep growing, we encourage applicants from all locations in the US to apply.
What you’ll do
Listen to, transcribe, and annotate recorded audio files verbatim with a high degree of accuracy
General data processing of speech and language data
Handle unique data requests and tasks, with changing guidelines and requirements
Assess and analyze external work quality
Identify opportunities to improve and optimize existing workflows
Occasional annotation of digital text-based conversation data
What you’ll need
Fascination with how people think and express themselves and the ways in which we can distill, clarify and label that information
Ability to work independently and collaborate with individuals of diverse backgrounds
A passion for data, efficiency, and accuracy
Ability to work with audio content
Incredible attention to detail
What we’d like to see
Previous speech, linguistics, or annotation experience
Background in technology (welcomed but not required)
Minimum qualifications• Live and have legal authorization to work anywhere in the United States• A minimum of 2 years in a user-facing or back of house airline industry role with material experience using global distribution systems — either Sabre, Apollo or Amadeus• Exceptional written communication skills in English (live chat experience a bonus); proficiency in Spanish or Portuguese is a strong asset• Excellent computer skills, a willingness and an eagerness to excel at technical systems• Possess high level of understanding, patience and empathy. Able to navigate difficult customer conversations with professionalism • Have previous remote work experience and appropriate remote work set-up – such as quiet space, stable internet connection, and a back-up location• Be prepared to work full-time hours on a schedule that includes evenings, weekends and holidays • Are committed to continuous growth and learning. You understand that every challenge is an opportunity and you get excited about learning new things About the jobCustomer advocacy is at the heart of Hopper. As a globally distributed team of travel and hospitality enthusiasts and experts, we believe that every interaction before, during and after booking travel with Hopper should earn our travellers’ trust and loyalty. As a Travel Experience Agent, you have a passion for the travel industry, enjoy building connections with people and are a natural problem-solver. Hopper’s goal is to become the most customer-centric travel company in the industry, and a big part of that is providing the absolute best service to our customers. We are looking for people who love helping others, are persistent, empathetic, kind and curious. Responsibilities
Help customers via chat or email to ensure they have the best possible experience (most teammates tend to speak to 40+ customers every day). No scripts, human conversation only.
Work out of multiple global distribution systems (GDSs) and a variety of internal tools and systems to quote, exchange and refund airline tickets
Help users navigate the Hopper app, troubleshoot bugs and provide guidance on new features
Constantly prioritize and re-prioritize a high volume of incoming travel requests for air and hotel bookings
Provide an exceptional level of customer support to all users who reach out
Experiment: we are an adventuresome bunch so expect that anything and everything can change!
Benefits
Well-funded and proven startup with large ambitions and competitive salary
Generous vacation and unplanned days off policy, and your birthday on us!
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams = massive impact
100% employer paid medical, dental, vision, disability and life insurance plans
Clark Associates, Inc. is looking for a dedicated and professional individual to join our Accounts Payable team. Reporting to the AP Team Leader, this position will be joining a fast paced, high volume AP department that is part of a large and growing company. This position will primarily be remote, with occasional in office time. We offer flexible working hours, work/home life balance, and competitive pay. There are potential growth opportunities both within the AP department and other areas of the company for the right individual.
Key Responsibilities Initially:
Within Invoice Management Software
Verify invoices for completeness
Obtain approvals from appropriate departments
Ability to handle a high volume of invoices timely/accurately
Within ERP System
Ability to accurately transfer data from Invoice Management Software
Vouch invoices against purchase orders
Code expense invoices to various GL accounts
Within Email Management Queue
Respond to vendor inquiries
Respond to internal inquiries
Maintain high level of service standards
Reconciling vendor statements
Essential Knowledge and Abilities:
Strong interpersonal skills to work well with internal and external customers
Excellent written communication skills
Comfortable with technology
Proficiency in Microsoft Excel
Excellent organizational skills and attention to detail
Ability to work accurately within a fast-paced environment
Ability to work independently, as well as, part of a team
Preferred Education/Experience:
Associates Degree or higher in Accounting or related field / or equivalent job experience
Prior accounts payable or data entry experience preferred
We’re a group of Customer Experience wizards here at Discord, and we’re looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! This teammate will need to possess epic levels of empathy and unwavering patience as they offer direct support on our social channels. This includes helping our users with technical issues to improve those one star reviews, responding to DMs and helping restore access to accounts, along with sending users custom memes.
As a member of our team, you’ll be meeting users where they reach out to us first! You’ll be handling responses across our current social media outlets, helping troubleshoot issues for users through app reviews, and making sure that a user’s voice is heard no matter where they happen to ask for help! If you’re looking for a supportive support team, join us!
What you’ll be doing
Working the AM Shift:
Deliver timely, accurate, and thoughtful responses to our users’ questions and requests on social media and through mobile app reviews
Help educate and provide useful troubleshooting steps for technical issues that our users face on the desktop, browser, iOS, and Android versions of our app
Identify and escalate issues appropriately to ensure rapid response to emerging trends and opportunities
Monitor user sentiment and provide actionable feedback to cross-functional partners
Creating delight through playful interactions with fans on social outlets
What you should have
A cover letter! This one is important, don’t skip it! We want to hear from you what motivates you, any previous experience you would like to highlight and why would you like to join Discord.
Technical aptitude with knowledge of Discord features, and desktop and mobile operating systems
Passion for supporting our communities with unwavering patience and empathy
Excellent attention to detail
Extraordinary communication skills – both written and verbal
High level of confidentiality and discernment
Strong problem solving and troubleshooting skills
Knowledge of current social trends
Bonus Points
Experience with support ticketing applications (e.g. Zendesk)
Familiarity with social media management tools (e.g. Sparkcentral/Hootsuite)
Prior social media experience
Previous exposure in supporting web applications
Hobbies or passions that bring a unique viewpoint to the table
Benefits and Perks
Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
Mental health resources and quarterly wellness stipends
16 paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
Paid parental leave (plus fertility, adoption and other family planning benefits)
Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
Flexible long-term work options (remote and hybrid)
A diverse slate of Employee Resource Groups
Plus commuter contributions and other perks for office-based employees
In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. We are a globally distributed 50+ person company with employees in Canada, the USA, South America, EMEA, and APAC. Our team has a strong emphasis on cross-cultural and timezone collaboration. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale. Our team is building the loyalty layer of the internet and currently already powers over 80,000 rewards programs, reaching more than 500 million shoppers. Above everything else we strive to make people happy —from the merchant to their consumer, to our own team (yes, our name really is fitting). About the Team:The Merchant Experience (MX) Team at Smile is a global team that works to deliver the best possible customer experience 24/7. Our work is highly collaborative which allows for opportunities to work on projects that grow skills beyond just those required for your day-to-day role. We care deeply about the quality of our interactions with merchants and don’t let vanity metrics like ticket volume or time to close drive our actions. Instead, we truly want to help as many merchants as possible grow their businesses, and we ensure that every experience with our team is as delightful and helpful as possible along the way. About the Role:As part of the Live Chat team, you’ll be the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. One minute you may be helping a new merchant choose the right plan, the next you’ll be guiding a merchant through integrating Smile with another app. Sometimes you’ll have long flowing conversations, other times you’ll be providing a quick solution and moving on. This is a fast-paced role requiring a high degree of organization and concentration. No two hours will the same. You love making connections and empowering people to help themselves. The ultimate success will be merchants coming away from live chat looking forward to the next time they need to get in touch with us. ✨
What You’ll Do:
Be the first point of contact for both current and prospective Smile merchants, handling up to 2-3 concurrent chats at any given time
Help prospective merchants articulate the value of Smile
Enable product adoption by facilitating trial access and demonstrating the app’s capabilities
Guide tenured merchants through configuration and light optimization
Answer general questions about Smile, provide how-to guidance, and identify & resolve minor issues
Be the first line of defense for triaging & light debugging of platform issues
Assist merchants when escalating matters to other teams for more specialized support by setting expectations around follow-up times and next steps
Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like
Offer our merchants needs-based solutions, not pushy sales
Advocate for merchants by translating their feedback into specific product requirements
Who You Are:
Based in EMEA and able to work Monday-Friday 10am-6pm UTC
You have an expressive, high-energy personality. Emoji & gifs are your best friends. When a merchant opens a chat, they know there’s a real human on the other end
You’re fiercely curious. You want to learn everything, yesterday.
You’re your own worst critic and thrive on self-improvement. You aren’t content with settling for the minimum, and you love experimenting with new techniques
Keen interest in online tech, startups, web apps, and entrepreneurism
Fast-paced environments don’t scare you. Context-switching is the norm
Ambiguity is your friend
Extremely detail-oriented and organized
Love collaborating and being part of a team
Proactive and autonomous. You don’t wait for instruction and love taking the initiative to get things done
Bonus If You Have:
1+ years customer service/support / success experience
Familiarity with e-commerce platforms such as: Shopify, BigCommerce, Wix Stores, Squarespace, etc
Have entrepreneurial instincts, such as experience running a small side hustle
Experience working towards team-based goals / KPIs
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?
Look no further! You just found the career you never thought existed.
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
A remote position where you serve as your client’s indispensable partner?
An opportunity to use your talents and skills to build your client’s success?
A community of contractors to share ideas and best practices?
Regular support and guidance from your BELAY team?
Job Duties:
Pay Client’s Bills on a Weekly Basis
Bank Statement Reconciliation
Budget Management
Cash Flow Management
Journal and Data Entry (Coding)
Provide Clients with Weekly & Monthly Reports
Weekly/Monthly Balance Sheet (Statement of Financial Position)
Weekly/Monthly P&L (Income Statement)
Weekly/Monthly Budget vs. Actual
Other Custom Reports (as required)
Maintain and Manage Chart of Accounts
Debit/Credit Cards Reconciliation
1099 Preparation
Process payroll: including set-up, scheduling, and frequency
Required Experience:
Bachelors (preferred but not required) in Business, Accounting, Finance or related field
Experience in accounting and/or bookkeeping
Payroll Experience
In-depth understanding of Quickbooks (desktop and online)
Tools Needed:
Home office setup
Computer with webcam
Smartphone with email capabilities and push notifications
High-speed Internet Acess
Current version of Quickbooks installed on your home PC
BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.
**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.
In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.
We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.
Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.
We are Lexia Learning, a Cambium Learning® Group company.
Lexia Learning, a Cambium Learning® Group company, empowers educators through adaptive assessment and personalized instruction. For more than 30 years, the company has been on the leading edge of research and product development as it relates to student reading skills. With a robust offering that includes solutions for differentiated instruction, personalized learning, and assessment, Lexia Learning provides educators with the tools to intensify and accelerate literacy skills development for students of all abilities
Order Processing Specialist
With a work environment that encourages and nurtures creativity, great ideas take flight and become products and services built from the bottom up. Working for Lexia, a division of Cambium Learning Group Inc., means that your opportunities are limitless. There’s an amazing energy here. It’s the feeling that we’re doing something unique, unexpected, and beneficial, and it permeates everything we do. We are dedicated to helping people change their lives through the power of language and literacy education. Join our passionate, energetic, and international team and add your talents to Who We Are!
Position Overview:
The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various order processing functions including order entry and validation.
Location: Remote.
Core Responsibilities:
Ensure timely entry of orders into sales and financial systems, stressing accuracy and quality control of the order processing life cycle
Communicate with customers, Sales Partners , and internal departments to ensure accurate order completion
Finalize invoicing and other clerical duties surrounding the order processing life cycle
Perform other operational duties as assigned
Qualifications:
1-2 years of relevant order processing and/or operational experience in a corporate environment
Proficiency in MS Office Applications
Ability to work in a fast-paced, deadline driven team environment
Experience solving customer and general order issues in a business setting
Familiarity with Salesforce.com a plus
Ability to multi-task and can be trusted to work effectively both independently and as part of a team
Has a superior attention to detail and accuracy
We Are Operations
We are the glue that connects every part of the company. Behind the scenes we produce the product, enter customer orders, manage the purchasing process, and ensure our many offices operate properly on a daily basis. Collaboration within our team and with other departments is pivotal in order for all departments to function efficiently. Can you bring your A game on Day One? Working with us you’ll have the best of all worlds… the opportunity to work with passionate, talented people who are the best in their fields. Lexia full time employees also enjoy a generous vacation policy, outstanding health and financial benefits, and much more.
Employee well-being is first and foremost at Lexia — we know that professional success depends on personal health and happiness. That’s why we empower you with benefits you can use to succeed in every area of your life, including:
Comprehensive health care benefits
401K with 100% matching up to 3% of salary
Vacation time and 11 paid holidays
Legal assistance
Tuition reimbursement
Parking & transit benefits
Caregiver & family support
Adoption assistance
Pet insurance
…and much more!
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment.
Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves.
Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math.
Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional.
This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives.
To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets.
This is a short term contract position and could be perfect for students or teachers over the summer months.
Responsibilities:
Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
Manage timeline and set expectations appropriately
Ability to self-manage, set and meet deadlines, and ask for help when needed
Basic Requirements:
At least 18 years of age
Proficient typing (and spelling) skills
Demonstrated knowledge of and skill in word processing and spreadsheets
What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Remote Warehouse Clerk for a Long Term opportunity with our prestigious logistics automated client who is setting the path to revolutionize warehouse work. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
This job might be an outstanding fit if you have experience:
Responsibilities
Perform data entry for common warehouse document formats including bill of ladings, order forms, invoices, packing slips
Monitor data output by automated inspection towers and make corrections using companies auditing software when there are mistakes
Inspect videos and images of pallets for damage and other quality issues
Inspect videos of pallets being unloaded for forklift safety issues
Inspect images of container labels for special safety markers
Match pallets into product categories based on image and video data
Read emails from shippers and convert them into appointments on companies digital systems
Match logistics appointments to documents and videos in companies system
Experience
3+ years of experience in a warehouse clerical role – back office or warehouse floor
Experience processing standard logistics document formats including bill of ladings, order forms, invoices, and packing slips
Experience identifying damage and quality issues in palletized freight
Knowledge of standard warehouse safety procedures
Knowledge of standard logistics terminology
Willingness to learn a new digital system for processing warehouse paperwork and inspection. We are building the next generation of warehouse inspection – what used to be done by hand on a warehouse floor can now be done entirely on a laptop while sitting at the beach. We are looking for warehouse clerks eager to play a role in developing and operating this new system
Position requires access to reliable home internet
Hour: Monday- Friday 3am-7pm with flexibility, schedule based on residence
Payrate: $25-27 an hour
Employees can reside anywhere in the United States
Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high-quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.
Overview
The Clinical Licensing Analyst position functions to provide licensing and enrollment support to AbleTo’s network of therapists providing treatment for our participants. This position requires data entry skills, problem-solving, and knowledge of State required processes around licensure and Medicaid enrollment.
Participation in all Licensure activity at AbleTo includes but is not limited to PC initial and renewal work, Cross-Licensing, and Medicaid enrollment across all 50 states.
What You’ll Do:
Provide administrative support for therapists who are working toward obtaining additional licensure
Data entry of provider information in the state-required format
Provide support for network therapists cross-licenses sponsored by AbleTo
Maintain record log of AbleTo sponsored cross-licensing
Monitor and track submission of materials sent to required agencies
Facilitate cross-licensing office hours and appointments
Present data and progress toward goals in an organized manner
Assist in review and maintenance of clinical documents and resources
Process clinical cross-licensing reimbursement
Support other clinical operations functions as needed
Who You Are:
You have 1+ years of experience in healthcare and/or relevant provider support experience
Proficient in Google Suite (Docs, Sheets, Slides, etc.)
Adept at learning and using computer systems
Strong attention to detail
Discipline and organization to handle multiple tasks simultaneously
Personal ownership of assignments and responsibilities
Excellent written and verbal communication skills
Ability to plan, execute, check results, and improve on a continuing basis
Why You Should Join Our Team:
We’re proud to be a Great Place to Work-Certifiedâ„¢ company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.
At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for our Clinical Licensing Analyst role today.
#LI-Remote
Follow AbleTo on LinkedIn, Twitter, and Instagram!
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.
This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:
Be the solution – take ownership, drive collaboration
Be resourceful – strive for new wins every day
Be honest – default to transparency
Be respectful – treat others like you want to be treated
We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don’t meet all our requirements, we may surprise you!
“Culture add” is so much better than “culture fit” and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.
ROLE SUMMARY
As a Customer Support Specialist, you’re an ambassador for the WeTravel brand. Your team is the first point of contact for users. Your team creates a great first impression and ensures customer happiness by helping them to achieve maximum benefit from our product.
You have a strong, positive can-do attitude and feel a genuine sense of pride when helping people and solving problems. You will uphold our values of being transparent, helpful, and friendly.
In this role, you will work remotely in the United States. We currently offer an email, chat and messaging platform, with new updates expected shortly.
Role Responsibilities
Product educator: Maintain expert-level knowledge of our ever-evolving product. Respond to inquiries about how to use the product, share tips, tricks, and best practices, and help the users succeed in using the product.
Problem-solving: When inquired, determine whether a problem is with user understanding or a product bug. If it’s the former, teach the user. If it’s the latter, then report the bug to our product team. Capture and relay relevant feedback and insights to internal teams in order to constantly improve the product and user experience.
Inbound sales: introduce the product to the visitors of our website and guide potential customers to conduct demos with our salespeople.
Requirements
Previous customer service experience is strongly preferred
Strong written skills with fluent or near native English and Spanish language skills – you are able to articulate yourself in a clear, concise, and professional manner, even during escalated interactions
Impeccable interpersonal skills – you are friendly, sympathetic, and a good listener
Very strong attention to details and comfortable reviewing documents
Comfortable solving issues over the phone (we will be soon launching phone support!)
Excellent time management skills – you will be juggling between routine tasks to verify new customers and reactive tasks to answer customer inquiries.
Flexibility to work during the business hours but sometimes covering the weekend shift
ABOUT US
WeTravel (www.wetravel.com) is an online fintech payment platform that transforms travel companies’ finances, communication, and marketing from a lot of manual paperwork to digital. We are a very well funded VC-backed company, bringing together a diverse and highly motivated team. Read about us on TechCrunch, Huffington Post, Yoga + Life, Financial Times (FT), Skift, Lonely Planet, etc: www.wetravel.com/press
BENEFITS & Salary
Salary – USD$35,000 per year
Attractive compensation
Unlimited Paid Time Off!
Remote first option – Work from home, or where ever suits you as long as you can manage the hours / timezone
As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it’s normlly beside a great beach
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional. This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives. To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets. This is a short term contract position and could be perfect for students or teachers over the summer months.
Responsibilities:
Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
Manage timeline and set expectations appropriately
Ability to self-manage, set and meet deadlines, and ask for help when needed
Basic Requirements:
At least 18 years of age
Proficient typing (and spelling) skills
Demonstrated knowledge of and skill in word processing and spreadsheets
REMOTE, US BASED /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – ON-SITE/PROJECT-BASED /FULL TIMEAPPLY FOR THIS JOBAs a Music Metadata Specialist, you will be responsible for researching and evaluating bands and artists in English (US). Excellent research skills, music knowledge, and attention to detail are critical attributes for success in this role. You will need a passion for technology and a will to question the current workflows with the mindset to improve tools and processes. A general understanding, love, and ideally, experience in playing instruments and music production is a plus. Start Date: ASAPLocation: Remote in the USADuration: 12 months +Working Hours / Schedule: Semi-flexible, 8hrs within 12hrs, 8:00 am-8:00 pm ECT – Thereafter (40 hours a week)Pay Rate: $22 an hour
Job Requirements
1-2 years of experience working with digital content, preferably in music
Content management systems
Data ingestion
Passion for and knowledge of music
Detail-oriented
Self-motivated and able to handle repetitive tasks
Data management experience preferred
Self-motivated, detail-oriented, and able to handle repetitive tasks
Data-driven, passionate about data, and comfortable presenting data
Organized and able to work in a fast-paced environment
Experience with MS Office and iWork applications
Strong tech industry awareness
Takes ownership of deliverables
Shows excellent time management skills
Strong problem-solving skills
Knowledge of a Mac is a plus
Bachelor’s degree (B. A.) from a college or university in the related field, or equivalent combination of education and experience.
We are looking for a focused Professional Data Entry Clerk clerk to continuously update our company’s databases. The Professional Data Entry Clerk clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Professional Data Entry Clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.
Pay: $17.00 – $26.00 per hour
Professional Data Entry Clerk Responsibilities:
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
Scanning through information to identify pertinent information.
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
Creating accurate spreadsheets.
Entering and updating information into relevant databases.
Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
Professional Data Entry Clerk Requirements:
High school diploma.
1+ years experience in a relevant field.
Good command of English.
Excellent knowledge of MS Office Word and Excel.
Strong interpersonal and communication skills.
Ability to concentrate for lengthy periods and perform accurately with adequate speed.
Proficient touch typing skills.
Remote opportunity: This position can be done entirely remotely as long as the team member has access to a fast, reliable internet connection and a dependable cell phone connection. A quiet/uninterrupted work space will be needed as well.
The Favor Support team helps to make sure that every Favor runs efficiently in real-time by supporting our Runners, customers, and merchants via phone, SMS, chat, and internal tools. We provide omnichannel support for our community to create an easy and fun Favor experience and fix interactions when they could have gone better.
We have a phenomenal community of Runners and customers that love our service, and we’re looking for candidates who are passionate about helping people!
As a part of our Support Organization, the Support team delivers world-class support, empathy, and a personal touch to every interaction. If you’re quick on your feet and have outstanding people skills, we want you on the team!
Responsibilities:
Always delight those you interact with, particularly in difficult situations
Provide omnichannel support (Email, SMS, Chat), finding creative solutions to real-time challenges
Multitask while maintaining attention to detail and quality
Handle issues while adapting to pressure and time constraints
Effectively triage issues and advance to the correct department
Take ownership of issues and see them through; you’re a solution-focused self-starter that loves to collaborate
Work as an advocate for Runners and customers by improving every part of the Favor experience
Collaborate with the team to improve processes and outcomes
Skills & Qualifications:
Must be able to work at least one weekend day every week; Favor Support operates from 7AM until 2AM, seven days per week.
Excellent at the details; you are able to spot developing issues quickly before they intensify
You possess strong verbal and written communication skills; comfortable communicating via phone and chat with both internal and external customers
Demonstrated ability to prioritize multiple concurrent tasks in a time-sensitive environment
You are a self-starter, familiar with a startup environment; you are willing to work hard to achieve and exceed set targets
You are an innovative thinker with an ability to look for opportunities to optimize the Support team’s process and operations
Highly adaptable; you welcome change and the opportunity to influence the future of our organization
Familiarity with Zendesk or Salesforce a plus
Experience running Favors a plus
Bachelor’s degree a plus
At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.
Ajilon is seeking a Senior Biller in WA, OR, CA, MT, NM, or TX. This will be a remote position with some flexibility in the work hours. This contract position will last till July 2022, possibly extending past depending on company needs.
Responsibilities
Bill all primary commercial claims
Review claims for accuracy and completeness
Documents follow up activity or pertinent notes
Be a knowledgeable resource to customers
Qualifications
1 year of medical claims experience
Skills
Able to multitask and be resourceful
Excellent communication skills
Ability to work at a high level of productivity while providing good quality
Employment type
Contract- 40 Hours week M-F
Compensation- $18.79/hr – $24/hr depending on experience
Process Accounts Payable invoices, including corporate credit card programs; obtaining proper approvals, coding and preparing payments using Bill.com
Manage employee expense reimbursement platform ensuring adherence to policies using Expensify
Perform daily activities of the billing function
Accounts receivable collections and posting of payments
Assist with client inquiries
Support the year-end financial statement audit
Assist with special projects (new billing procedures, Salesforce cleanup, netsuite implementation)
Who You Are
Minimum of 1-2 years of related professional experience
Knowledge of US GAAP and saas business models
Proficiency with Excel and Salesforce
Excellent organizational, problem-solving with great communication skills
Must be highly motivated, detail oriented and a team player
Bachelor’s degree in a related field
What We Value
High-performing creative leaders who have a solution mindset and dig into problems and opportunities with fervor and enthusiasm
Leaders who actively participate at all levels of building the business, not afraid to advocate for recommended solutions and promote
Humility and accountability; focused on the right solution, collaboration, and empowering their employees
We heavily emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
Asynchronous and fluid work environment through family-friendly policies, remote benefits and flexible time off
We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
About the Company
Contently is a leader in the content marketing space as the industry’s only end to end solution for the problems facing today’s marketers. We are a software company whose full stack platform has hundreds of applications. This includes our data-driven content strategy and network of 160,000 award-winning content creators, which empowers you to build meaningful relationships with your customers.
Working at Contently means that you will be collaborating with extremely intelligent, creative, and diverse problem-solvers who love a good story and many laughs. Contently employees receive the best perks out there – great benefits including equity, 401k plan to Friday lunches and a flexible time off. We can’t wait to work with you!
Contently is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, gender, gender identity or expression, sexual orientation, genetic information, national origin, ancestry, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, age, military or veteran status, or other applicable legally protected characteristics.
Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high paying jobs with the freedom and flexibility to work when/where they want, while providing healthcare facilities access to the largest on-demand network of ready to work healthcare professionals.
We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.
HIGHLIGHTS
Founded in 2016 and having recently secured their Series B, Medely is facing explosive growth in a $3.65 trillion U.S. healthcare market ripe for tech disruption (Forbes, 2019).
Medely’s staffing platform provides high quality, on-demand professionals to more than four thousand healthcare facilities in over 50 U.S. markets. Their network boasts over sixty thousand selectively vetted and credentialed healthcare professionals including nurses, medical assistants, technicians, and specialists.
Medely has consistently exceeded growth goals and is excited to continue the momentum in 2022!
As the Billing Specialist, you will own the weekly billing process of our traveling nurses and allied professionals to our Vendor Management System (VMS) partners. You will review timesheets, audit invoices/statements/reports from our VMS partners, and work with our VMS partners to resolve discrepancies; ensuring accurate, complete, and timely billing. You will work closely with the Accounting and Payroll team and partner with members of various departments on adhoc, value-added projects. This role requires a detail-oriented, customer focused individual with strong organizational, communication and follow-through skills. This role also requires an individual who possesses a high degree of flexibility and professionalism, and strong customer service. Your responsibilities will evolve over time and initially are:
Responsibilities:
Review and send proprietary timesheets weekly to 20+ VMS partners
Audit time reports from VMS partners for entire active W2 traveler roster to find any variances between payroll reported totals and those on the facility level
Secure required supplemental documentation for variances
Accept/Approve weekly invoices and reach out to VMS partners as needed for monthly reporting data
Maintain revenue recognition spreadsheet used by operations to derive monthly/quarterly commission data
Facilitate the data import process of invoice/remittance data to help drive reconciliation process
Attend Onboarding meetings with all new VMS partners
Qualifications:
3-5 Years of experience with Billing, preferably in the staffing industry
Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
High attention to detail, outstanding organizational skills and the ability to manage time effectively
Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
Candidate must be a self-starter who can work independently with minimal supervision
Preferred Skills and Experience:
Experience with Medical Staffing VMS
Fluency with GSuite
History in a start-up/high-growth environment a plus
Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations
Works well both independently and within a fully remote team
WHY MEDELY: BENEFITS & PERKS
Competitive Compensation: Based on experience and performance
Long Term Incentives: 401k
Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
Flexibility: We believe that work/life balance is important, so we offer three weeks of vacation and ten paid holidays
Energetic team environment
Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!
Ownership: Drive meaningful business impact on a team that you’ll help build and define!
Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Work location is flexible if approved by Medely, except that position may not be performed remotely from the state of Colorado.
Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.
Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high paying jobs with the freedom and flexibility to work when/where they want, while providing healthcare facilities access to the largest on-demand network of ready to work healthcare professionals.
We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.
HIGHLIGHTS
– Founded in 2016 and having recently secured their Series B, Medely is facing explosive growth in a $3.65 trillion U.S. healthcare market ripe for tech disruption (Forbes, 2019).
– Medely’s staffing platform provides high quality, on-demand professionals to more than four thousand healthcare facilities in over 50 U.S. markets. Their network boasts over sixty thousand selectively vetted and credentialed healthcare professionals including nurses, medical assistants, technicians, and specialists.
– Medely has consistently exceeded growth goals and is excited to continue the momentum in 2022!
THE OPPORTUNITY: Payroll Coordinator – Be part of our growing company by joining the Medely Finance team! We are looking for someone who can accurately and efficiently assist with the payroll processing and audits, be the primary point of contact for all customer/employee related payroll questions and provide accounting support where needed. The ideal candidate will have at least 2 years of relevant experience, excellent attention to detail, a passion for customer service, strong payroll ethics, the ability to manage confidential information and a desire to be a part of a fast growing mission driven company.
What you will do
Process semi monthly payroll for employees and provide backup support for weekly payroll processing for Frontline Health, a wholly owned subsidiary of Medely, Inc.
Assist in the weekly onboarding/offboarding process
Provide outstanding customer service to employees with questions relating to payroll, timesheets and payroll taxes
Act as a point of contact with our payroll provider to ensure accurate processing, resolution of any technical issues and timely and accurate filings.
Build and run payroll reports as needed
Identify and recommend process improvements that will make the payroll more efficient as we continue to grow.
Other accounting duties as assigned
The candidate we hire will have
2+ Years experience with payroll processing and payroll tax compliance research that directly relates to the specific responsibilities of this position.
Bachelor’s degree
The ability to work independently, be highly motivated, and committed to our customers, their team and to the mission of the company
Knowledge of federal and state tax regulations, FLSA and other federal and state regulations governing payroll procedures
Respond to verifications of employment in a timely manner
Maintain and update employee records in the HRIS system
Prior experience with payroll systems, with Paylocity experience strongly preferred
Comfortable using a wide variety of the technology applications and is excited by the idea of learning to work with new ones
WHY MEDELY: BENEFITS & PERKS
– Competitive Compensation: Based on experience and performance
– Long Term Incentives: 401k
– Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
– Flexibility: We believe that work/life balance is important, so we offer three weeks of vacation and ten paid holidays
– Energetic team environment
– Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!
– Ownership: Drive meaningful business impact on a team that you’ll help build and define!
– Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Work location is flexible if approved by Medely, except that position may not be performed remotely from the state of Colorado.
Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of ownership of the candidate.
We are a remote-first workforce because we Care Deeply about hiring the best talent and supporting the wellbeing of our people.
At the onset of the COVID-19 pandemic, we leaned into the dual challenges of keeping our people safe and our business healthy. Shifting to work from home taught us how resilient, productive, and successful we are as remote workers.
Now we actively pursue remote hiring, onboarding, and employment. We are hiring remote positions in AL, AZ, CA, CO, FL, ID, IL, KY, MN, MO, NC, NY, OR, TN, TX, UT, WA, and WI.
Who We’re Looking For – Email Marketing Specialist – Remote
The Penny Hoarder, a Clearlink Company, is one of the nation’s largest personal finance websites. We envision a world with less money stress. Our mission is simple: to empower people to make smart choices with their money. We do this by sharing meaningful and inspirational advice, and resources about how to make, save and manage money. The Penny Hoarder’s team is headquartered in the beautiful and walkable downtown St. Petersburg, Florida. For more information, visit: http://www.thepennyhoarder.com/
Do you have a passion for digital marketing and experience managing high-potential email campaigns? Are you able to prioritize projects and balance multiple tasks efficiently? If so, the Email Marketing Specialist position at The Penny Hoarder may be the role for you!
This role is an integral part of our Digital Product Marketing Team and is responsible for supporting a best-in-class audience acquisition and retention program for multiple channels including, but not limited to, email and SMS. Responsibilities include testing, building, and maintaining The Penny Hoarder’s email content campaigns. The Email Marketing Specialist will also supervise and audit the health of our databases and the integrity of our segments, playing a meaningful role in the assessment of acquisition/retention campaigns. The role will be a power user of our marketing automation and CRM platforms, supporting strategic marketing leadership.
What You’ll Do
Support product email marketing strategies by handling the setup, execution, and tracking of marketing programs including: lead nurturing, acquisition, landing pages, lead capture widgets, segmentation, targeting and performance tracking
Proactively make recommendations to optimize funnel workflows
Perform regular content analysis — drawing insights that can be applied to existing and future content strategies
Implement and collect data from test campaigns, including messaging, frequency, and cadence; optimize for deliverability and engagement
Continuously identify areas to improve processes to drive efficiencies
Supervise, analyze and report on the overall health of our email and SMS programs
Manage the campaign calendar for multiple channels, scheduling the promotion of native products and partner campaigns
Support audience database integrity, including data hygiene, processes, and optimization
Document marketing platform processes, workflows, and integration points
Provide day-to-day system maintenance and configuration of the systems; act as the first line of defense for troubleshooting and overall support
What You Need
3 years of proven experience including email marketing, email automation, and CRM experience
Bachelor’s degree in marketing, communications, or business, or equivalent experience
Excellent organizational skills: capacity to manage multiple priorities and tasks simultaneously
Sharp digital analytics acuity, specifically tracking engagement, conversion rates, and funnel analysis using Google Analytics Suite
Ability to adapt to and learn new SaaS and CRM technologies
Experience using and creating reports from sales and marketing tools
Able to connect with all levels of the organization, including management
A high-level of self-motivation and the ability to work well as an individual and within a team environment
Help create a positive working environment; seeks out opportunities to learn and grow
Gives and accepts feedback and guidance with a positive demeanor and adjusts accordingly to meet the needs of the team and company
Establishes trust and builds collaborative relationships with internal and external partners
Benefits and Perks:
Competitive benefits package
Generous vacation program
10 paid holidays
401(k) with generous employer match
Paid sabbaticals for 5 and 10 year anniversaries
Communications stipend
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
We are a remote-first workforce because we Care Deeply about hiring the best talent and supporting the wellbeing of our people.
At the onset of the COVID-19 pandemic, we leaned into the dual challenges of keeping our people safe and our business healthy. Shifting to work from home taught us how resilient, productive, and successful we are as remote workers.
Now we actively pursue remote hiring, onboarding, and employment. We are hiring remote positions in AL, AZ, CA, CO, FL, ID, IL, KY, MN, MO, NC, NY, OR, TN, TX, UT, WA, and WI.
Who We’re Looking For – Social Media Strategist – Remote
The Penny Hoarder, a Clearlink Company, is one of the nation’s largest personal finance websites. We envision a world with less money stress. Our mission is simple: to empower people to make smart choices with their money. We do this by sharing meaningful and inspirational advice, and resources about how to make, save and manage money. The Penny Hoarder’s team is headquartered in the beautiful and walkable downtown St. Petersburg, Florida. For more information, visit: http://www.thepennyhoarder.com/
The Penny Hoarder is seeking a social media strategist to engage and grow our audiences on Facebook (6.7M followers), Twitter (225K followers), Instagram (200K followers) and Pinterest (175k followers). As a key part of our audience/membership team, you will collaborate with peers in editorial, email, community, SMS and partnership development to help reach our TPH.com audience and revenue goals. This is a hands-on role requiring a proven knowledge of social platforms – sensitivity to their unique audiences, and the KPIs (key performance indicators) critical to act upon.
What You’ll Do
Lead all aspects of social media execution, including driving overall program objectives and establishing relevant KPIs
Build, curate, lead, and monitor content across social media channels, including written content, images, videos, audio, and other formats.
Respond to social media engagements with an eye toward establishing and advancing The Penny Hoarder’s reputation as a helpful, honest, human brand
Collaborate with organic and paid marketing channels to craft and implement social media campaigns that align with business goals
Collaborate with customer service teams to monitor and respond to customer issues
Use online listening tools to glean insights into brand reputation and the competitive landscape and communicate those insights back to partners across the organization
Work closely with the content team to highlight and promote key postings and editorial projects.
Work cross functionally with design, editorial, PR and more to execute social media campaigns
Regularly report on the effectiveness of social media content strategy—and be able to shift based on what’s working and what isn’t.
Proficient use of platforms Facebook, Twitter, Pinterest and Instagram and expertise using monitoring and measurement tools to handle queries for social handles with 1MM+ followers
What You Need
3+ years of full-time experience in leading social media activity, preferably for a media publisher
Strong record of developing and implementing successful large-scale campaigns/products/initiatives with measurable results.
Experience as a reporter, copywriter or editor at an agency or media news outlet helpful
Proven understanding and hands on experience of tools such as Loomly, Facebook Insights, Google Analytics
Experience developing data reports aggregating information from multiple sources
Experience using social as a means of driving referral and conversion
Some experience w/ paid social
Interpersonal Skills Required:
Strong analytical problem solving and decision-making skills
Excellent written and verbal communication skills
Can prioritize multiple tasks simultaneously; is adept at running multiple priorities
Is humble and conscientiousness, and finds opportunities to give their team credit for wins
Maintains a customer service mentality when communicating with stakeholders
Adjusts communication to most effectively connect with different parties
Gives and accepts feedback and guidance with a positive attitude and adjusts accordingly to meet the needs of the team and company
Experience working remotely. High degree of proactivity and “self-starter†energy needed
Benefits and Perks:
Competitive benefits package
Generous vacation program
10 paid holidays
401(k) with generous employer match
Paid sabbaticals for 5 and 10 year anniversaries
Communications stipend
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
One of the best things about spending time outdoors are the stories waiting to be told. Camping World and Gander RV & Outdoors are part of the leading outdoor retailer that operates in local communities and online to serve all our customers, no matter where they live. We are outdoor enthusiasts who provide regionally, and seasonally relevant products priced competitively to fit your family’s outdoor needs.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We’ve got an awesome team already, but there’s always room for more!
We are currently seeking sales oriented Live Chat Agents to join our team. This is a perfect entry level position into our fast-growing company. If you are a person who is committed to providing a great customer experience, while striving for exceptional results, this is the position for you. Many of our customers are entering the camping lifestyle for the first time. As a Live Chat Agent, your focus will be to help customers begin their purchasing experience with Camping World.
If you are interested in a new challenge and enjoy working in a fun environment, we ask that you please apply – We’d love to have you join our team.
*** This remote role is scheduled for evenings and weekends****
Duties:
Interact with our customers through inbound chats in a timely manner
Assist customers in identifying RV’s that may fit their needs
Improve customer experience by supporting and encouraging their decision to participate in the RV community
Schedule RV sales appointments with our customers to meet with our dealership specialists and track in our CRM
Assist in maintaining brand consistency by directing customers to brand specific resources
Constantly achieves established performance goals of the position
Identify and help solve customer issues quickly and effectively
Requirements:
A commitment to customer experience and providing the best support for first time and long-time campers
Ability to think critically and apply logical problem-solving skills
Strong work ethic, with the ability to act independently, be self-motivated, and work within the context of a larger team-oriented environment
Strong written skills that lend to clear and concise text-based communication
PC keyboarding and internet experience needed. Typing speed > 50 WPM
Ability and desire to learn about the RV & Outdoor industries.
Past professional experience and accomplished employment history
Ability to effectively communicate via Zoom, Microsoft Teams, email, live chat etc.
Adaptable to constantly changing environments
High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience.
Bilingual (Spanish) is a plus.
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
Compensation from $15.00 per hour and above, dependent on experience.
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:
High School Diploma or equivalent required
At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 key pad
Basic knowledge of Microsoft Office
This is a Full-Time Position. Schedule begins at 4AM!
We offer a fantastic benefits package, competitive pay, paid time off/holiday pay, and so much more!
Come and join Amazon growing Fashion Chat Stylist Team! We are seeking passionate individuals who are experienced in fashion, styling and direct client communications who want to be a part of building a highly personalized styling experience. Candidates will chat and style with direct contact to customers via chat, video and new virtual platforms. As a chat stylist, you must be intuitive and creative with virtual product to create custom looks for customers whatever their needs. Candidates must be able to understand a broad customer base, be highly skilled with curation, trend and fit knowledge, and speak to the latest fashion. An ideal candidate will have experience in chat, clienteling, sales, and have a real desire to make a customer’s shopping experience engaging and seamless. Candidates must thrive in a start-up environment where they bring creativity, new perspectives and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated, independent and have a passion for customer service in styling and fashion.
Job responsibilities Our team’s operating hours are 5am-10pm PST/ 8am-1am EST, 7 days a week. Candidates must have the flexibility to work a variety of all shifts including nights/weekends/holidays. This is a virtual remote position hiring for employees located in Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job responsibilities · Utilize styling expertise, trainings, data and internal software programs to provide world class fashion recommendations to our customers. · Offer expert styling advice that inspire our men’s or women’s customers through thoughtful curation of outfits. · Build and retain a strong customer relationship by answering multiple concurrent inbound chats from customers with a positive, enthusiastic and conversational tone and solution-oriented mentality. · Apply an exemplary customers service manner with strong communication and listening skills. · Review customer profiles and preferences and reply to customer questions to achieve their personal style preferences, fit considerations, fashion trends and style. · Strong written and verbal skill, provide comprehensive summaries and notes regarding customer interactions. · Carry a high level of Ownership while prioritizing multiple tasks and deadlines, ensuring you lead with Customer Obsession. · Proactively address customer concerns with confidence and provide transactional support for Customer Service team. · Work independently and problem solve with minimal supervision. · Leverage CRM data to review and exceed daily, weekly and monthly performance metrics. · Comply with tasks assigned by manager, contributes and works well within virtual teams. · Set achievable goals in line with current business goals.
BASIC QUALIFICATIONS
· Minimum 2+ years of experience in customer service chat. · Minimum 2+ years relevant menswear/womenswear fashion-based experience which can include retail sales/styling, personal shopping, online styling, editorial styling, etc · High school diploma or equivalent. · Exceptional communication skills, including the ability to clearly and concisely communicate in writing and speech, as well as listen to and interpret customer needs. · A strong fashion knowledge base including an array of brands, designers, styles, and trends. · History of staying-up-to-date and knowledgeable of current and future fashion trends though such mediums as social media, print magazines, blogs, online, etc. · Excellent time-management, organizational, and prioritization skills. · Flexibility with full-time schedule, including shift assignments on weekends/evenings. · Strong interpersonal skills. · Basic knowledge of MS Office Suite; familiarity with multiple web browsers, window navigation and instant messenger tools. · A high-level of passion for fashion and style. · Possess flexibility to quickly adapt to changing customer and business needs. ·
PREFERRED QUALIFICATIONS
· Fashion Merchandising, or equivalent, degree · Multi-lingual- Spanish would be added advantage · AA or Bachelor’s degree
WEBTOON is a world leader in digital entertainment with over 72 million unique monthly readers. We are a rapidly growing digital entertainment company and storytelling platform with users and creators from all over the world. Every day we come ready to learn, contribute, and get excited about the opportunity to work alongside people of different backgrounds and work styles.
We are looking for content moderators to review and moderate all user-generated content. As a Content Moderator, you will review and investigate visual and written content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated. Past moderation experience is preferred, but not required.
This is a remote, part-time contract role.
Requirements:
Native-level or near native proficiency in English
Experience in user-generated content moderation, or interested in online safety
Culturally aware of trends and pop culture in United States
Self-starter and ahead of the game
Technically savvy and able to quickly learn new systems
Quality Analysts (Reporting) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing case comments and sending reports to the Department of Veteran Services (VA), and discussing any issues with the QA team. They must promote and maintain a respectful, positive attitude in dealings with employees at all times. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.
*As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Description Summary
Process completed reports for final submission to VA through EMS
Work closely in conjunction with other Report Processing Specialists and QA Manager to submit all reports in a timely manner
Maintain thorough documentation of the process for all reports
Send “Daily Productivity†email with number of daily processed reports to QA Manager and Regional Operations Manager
Education and Experience Requirements
Additional Duties and Responsibilities
Answer emails and phone calls from quality analysts
Attend meetings as directed
Communicate and assist other departments in a collaborative effort to expedite cases
Work effectively within a team dynamic
Adapt to new instructions, requests or procedures as provided
Maintain a high sense of urgency at all times
Ensure the confidentiality of Veterans’ records
Requirements
High School Diploma or GED equivalent required
Self-starter
Advanced verbal and interpersonal skills
Advanced written communication skills, to include excellent grammar
Advanced reading and comprehension abilities
Advanced analytical skills and detail-oriented
Advanced multi-tasking skills
Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision
Proficient typing skills
Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Home Office Requirements
Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
OS for Windows – Windows 10
OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
Preferred memory – 4+ GB
If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
Hardwired internet (ethernet) connection
Private work area and adequate power source
Must be available to work an 8 hour shift between the hours of 10:00am – Midnight Central time, including Saturdays.
Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!
Job Description
The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft skills. The analyst may also provide measurements to help gauge the customers overall level of satisfaction with the contact event.
Schedule, Reporting and Training:
PART TIME Employees: A typical workweek will consist of 4-hour shifts per day, Monday- Friday, between the hours of 8am – 5pm EST. Two shifts are available, 8am – 12pm and 1pm – 5pm (all times based on Eastern Time Zone). All employees are required to commit to at least 20 hours per week.
Training will include 2- 3 weeks of remote web based training and 9 – 10 weeks of additional on the job training. Classes will run 4-5 hours per day, Monday- Friday, between the hours of 8am – 5pm EST. Breaks will be administered.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Requirements:
Must have a safe and secluded at-home office that is free of normal household distractions
Typing speed of 35wpm with at least 85% accuracy
Must have a home PC equipped with MS Word and MS Excel
Must be proficient with MS Word and Excel
Must have basic computer skills
Strong customer service skills required
Strong verbal and written skills (excellent grammar, punctuation and spelling required)
High school diploma or GED required. College degree preferred.
Competencies
To perform this job successfully, the individual should demonstrate the following competencies:
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Quality Management– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
Language Skills
Must have strong written and verbal communication skills.
Computer Skills
To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Quick tips on virtual hiring success:
Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview.
Dress appropriately—dress for success and ensure your surroundings are tidy.
Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions.
Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role.
Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.
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