Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
The Software QA Specialist oversees the quality of products produced by the Software Development Team. This position focuses on process improvements that result in high quality production operation of software products. In addition, the Software QA Specialist monitors for and reports on quality issues and is responsible for ensuring the team’s processes change to avoid repeated issues.
JOB RESPONSIBILITIES:
Work effectively to define testable user stories that includes test cases and acceptance criteria.
Review School Site customer websites to ensure they are performing optimally. For more info about School Site: https://schoolsite.factsmgt.com .
Monitor software logs, metrics and performance data for issues or opportunities to improve software quality.
Triage, validate, and track bugs or issues that are reported to the team.
Leads “after action” reviews to ensure the team is learning from issues and improving their QA practices.
Ensure the product meets UX design standards and accessibility guidelines.
Identify opportunities to improve efficiency and effectiveness in automated tests.
Conduct manual and exploratory testing to validate quality.
Salary Range: $65,000 – $75,000
EDUCATION:
Bachelor’s degree or equivalent experience.
EXPERIENCE: Experience with NBS products or similar position at another company.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Ability to handle multiple priorities and work under pressure.
Ability to learn to read and understand programming languages.
Ability to learn database querying skills (e.g., SQL or MongoDB).
Understanding of business requirements and how they relate to technical requirements.
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Manages, directs, and plans complex project(s) consisting of one or more project teams. Responsible for coordinating, scheduling, and assigning project tasks, managing backlogs, team building and leadership, and developing and maintaining positive working relationships with clients in functional areas outside of IT as well as external customers. Applies project development methodologies and reporting techniques to indicate project status. JOB RESPONSIBILITIES:
Manages and directs one or more project teams to meet project objectives.
Reviews, evaluates, and formulates project plans, schedules, and budgets.
Oversees requirements solicitation and definition for the projects.
Manages staff and budget resources required to meet changing corporate needs.
Understanding, and persuades others when appropriate.
Identifies and negotiates schedules, milestones, and resources required to meet project objectives.
Leads problem resolution and decision making through facilitation and troubleshooting.
Organizes and guides project operations through the use of industry-accepted methodologies.
Evaluates progress and reports progress in terms of quality and performance metrics common to IT projects.
Works with client departments to coordinate systems testing, installation, training, and support.
EDUCATION:
Bachelor’s degree in Information Science or related field and/or equivalent combination of education and experience.
PMI certification preferred.
2 or more experience with Agile methodologies.
EXPERIENCE: Experience in leading teams of developers, analysts, architects and engineers preferably in a matrix organization. Expert level experience working with data in Excel, and MS Project.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Ability to manage projects from inception to successful post-implementation.
Demonstrated competency in developing effective solutions to successfully resolve diverse and complex business problems.
Strong analytical, communication, technical teamwork, and interpersonal skills.
Must be proficient in SharePoint and preferably experience with TFS, MS CRM, Access, or other database utilities and other Microsoft technologies.
Works with Assigned project lead to ensure client deliverables and timelines being adhered to.
Status of Pipeline and Active Projects (estimate due dates, Customer follow-up).
Tracking estimates to actuals and contract profitability reporting.
Pay range for this role is $75,000-$120,000 annually depending on experience.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
What are important things that YOU need to know about this role?
This position is full-time, permanent remote
Hours: flexible. Monday through Friday day hours CST
Organization, attention to detail and accuracy are keys to success in this role
What will YOU be doing for us? Ensure accurate and timely payment of claims to providers. Utilize research and knowledge of coverage and benefits to ensure resolution to more difficult claim payment issues.
What will YOU be working on every day?
Submit accurate and timely payments to providers, keeping within contractual service level agreements for each market. Develop and maintain controls over the proprietary processed data and systems set up through developing and implementing auditing procedures, and identifying potential claim audit exposures.
Interpret and understand coverage and benefit limitations by having a comprehensive understanding of benefits and state requirements for multiple markets.
Assure that claims are paid within the expected time frames by monitoring inventory control and working with team members and appropriate resources in other areas to resolve issues related to claims entry.
Identify trends and suggest and develop efficiencies in the review of edit reports and other documentation by reviewing procedures and making appropriate suggestions and adjustments to procedures.
Resolve complex claim payment inquiries by analyzing patient activity and related documentation (including enrollment, claims, and authorizations) and determine appropriate action to be taken.
Resolve complex client issues that may require research, analysis and working with management.
Complete requests for claims review and/or reprocess within internal guideline turnaround times.
Additional Responsibilities:
Develop and maintain client and provider relationships by interacting directly with the client and providing necessary feedback and communications as needed.
Provide training and guidance to team members on market specific issues by providing feedback to management on claims and provider issues, and updating client business rules and check run procedures as needed.
Partner with Reimbursements team in completing all other tasks as necessary to ensure accurate and timely check runs and internal turnaround times.
PHO only- Post received checks to the appropriate claims. Reconciling posted amount to amount received
PHO only- Prepare and submit billing date to insurance companies
PHO only – Participate in monthly meetings with client
What qualifications do YOU need to have to be GOOD candidate?
Required Level of Education, Licenses, and/or Certificates
High school diploma or equivalent
Required Level of Experience
2 years of prior job related experience (Dental Assistant, Dental/Medical Office Manager, Dental/Medical front office, or health/dental insurance, including managed care operations, accounts receivable and or billing)
Required Knowledge, Skills, and Abilities
Knowledge of health or dental procedures coding and terminology.
Basic knowledge of Microsoft software (Outlook, Excel and Word).
Exceptional written and verbal communication skills.
Competencies
Fostering Innovation: The ability to develop, sponsor, or support the introduction of new and improved method, products, procedures, or technologies.
Critical Thinking: The ability to analyze/evaluate information as presented, utilize past experience to make decisions that are logical and reasonable and demonstrate sound judgment.
Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.
Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
Detail Oriented: Ensuring that one’s own and/or others’ work and information are complete, timely and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Time Management: The ability to manage several competing tasks at once effectively while still meeting deadlines.
What qualifications do YOU need to have to be GREAT candidate?
Preferred Level of Education, License, and/or Certificates
Bachelor’s Degree in a related field
Preferred Level of Experience
Knowledge of vision claim processing
Preferred Knowledge, Skills, and Abilities
None
PHO Only: Knowledge of Enterprise Systems
Medical Claims
EDI Claim Submission
The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range. Compensation Range:
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).
When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software.
The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day.
Job purpose: Brightree by ResMed is a technology company. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us— for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people. Brightree’s Revenue Cycle Management team, located in Paddock Lake, WI, is always thinking, creating and challenging ourselves to better serve our patients and customers.
This position reports to the RCM Adjustment and Refund Team Lead and is responsible for the quality and achievement of revenue adjustment goals. We are looking for someone who is highly motivated,
passionate about customer service, with the ability to follow policies and procedures as directed by Medicare, Medicaid and private insurances. Our Quality Review Specialist will work together with
internal and external customers on the phone, via software applications and via email. If you are seeking a rewarding position in the rapidly expanding healthcare and technology solutions space our Quality
Review Specialist position in the RCM Adjustments Department is for you!
Key accountabilities and decision ownership:
Performs quality review and edits to assure adjustments, rebills and refunds are completed accurately and according to the procedures established Makes procedure recommendations and updates procedure documents for optimal performance Communicates and works with cross-functional departments to identify potential risks and solutions for performance improvement Identifies potential deficiencies in processes via analysis and trends Provides education and assists in implementation of procedure changes Identifies training needs and reports to Team Lead Assures SLA’s and quality of work thresholds are maintained Drives change through collaboration, influence, and partnerships Manages workload to complete assignments in a timely fashion Skills, experience, technical/professional qualifications: Must have:
High school education required, Associate’s or Bachelor’s Degree a plus Two years accounts receivable experience Effective communication skills with strong oral, written and persuasive abilities to work with people at all levels in the organization, as well as for documenting notes in client systems Exceptional organizational skills with a high-level of attention to detail and the ability to multitask within multiple client databases Demonstrated ability to work independently and complete tasks in a timely manner Strong computer proficiency with Microsoft Office and Databases Preferred: Passionate about customer service Excellent problem-solving skills focused on identifying and implementing solutions for internal and external customers Strong ethics with a high-level of personal and professional integrity Results driven self-starter who is highly motivated and able to troubleshoot challenges on the fly Proven track record of working towards and exceeding metrics Highly Preferred:
Background In DME Brightree Software Experience We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $16.00 – 20.00 – 24.00 USD Hourly
For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Readers/Evaluators score student responses to English language arts, mathematics, science, and other test items. They are hired on a temporary, project-by-project basis. Most work occurs from March to June. All positions are remote/work from home.
Job Requirements:
Proof of a bachelor’s degree (any field) from an accredited college or university or an equivalent foreign degree verified by an educational equivalency agency recognized by the National Association of Credential Evaluation Services.
An operating system that meets Measurement Incorporated’s technical requirements: Check here. If your system does not meet our technical requirements, please do not apply.
Live in one of these 29 states: AL, AR, DE, FL, GA, IA, ID, IN, KS, KY, LA, MI, MO, MS, MT, NE, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, and WV.
DO NOT apply to this Reader/Evaluator position via Paycor. Your application will not be viewed or processed. You must apply using the link above.
Please note the work hours for this hourly position are 7:30 am-4:30 pm PST.
North American Bancard, and our family of companies, are committed to making it as easy as possible for businesses to grow through innovations in credit card processing, ecommerce, mobile payments and more. Our mission is to be the easiest payments company to do business with, bar none.
The Quality Assurance Representative, Associate in our Customer Boarding Department is responsible for reviewing the information of newly boarded customer accounts for accuracy, and identifying any inconsistencies in the company CRM that may need to be corrected.
In this position, the Associate Quality Assurance Rep will also routinely field inbound calls from our Sales Teams. These questions relate to pending applications from the Underwriting Team.
What you’ll do:
Review newly approved merchant account details to ensure and maintain data iaccuracy within NAB systems, Global systems and/or First Data systems.
Verify that key data information is accurate in all systems matching the merchant application and faciliate corrections of inaccurate information directly or by communicating to senior team members.
Ability to learn and understand processing rates and fees, business types, and processing solutions so that key data information makes sense from a business perspective, and if it does not take the appropriate steps to question and change the information.
Daily support of the Customer Boarding call queue.
Provide ongoing collaboration with sales and underwriting teams.
Manage and organize productivity through the effective use of all available resources including database systems and query reports.
Provide positive customer experiences while maintaining a high degree of ethical behavior in all aspects of daily business.
Perform special projects as assigned.
Qualifications:
High School Diploma or G.E.D.
Relevant experience preferred
Strong attention to detail
Ability to communicate feedback, information, and directions both verbally and written
The ability to work with speed and accuracy
Excellent organizational skills, multi-tasking and prioritization in a fast-paced work environment
Strong customer service skills
Flexibility in work schedule to accommodate business needs
Ability to problem solve and de-escalate upset customers
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Mental Health Support & Well-Being Program
Paid Maternity & Paternity Leave
Education Assistance
Company-funded Lifestyle Spending Account
Please note: North American Bancard is a US based company and no sponsorship is available for this position at this time.
Description Position at Liquid Web Building on over 25 years of success, our Liquid Web Family of Brands delivers technology, services and support for thriving businesses and nonprofits running mission-critical websites, eCommerce stores and applications. We are looking to add a dynamic, creative Event and Social Media Manager to our dedicated team of marketing professionals.
The Social Media and Events Manager role is responsible for leading our company’s social media strategy and managing a range of marketing events. This role is a leadership position within the marketing team and requires creativity, attention to detail, and strong project management skills. This role is tasked with expanding our digital footprint and increasing brand awareness through effective social media management. Additionally, they will execute compelling events that align with our marketing objectives.
This is a permanent full-time remote position with a pay range of $70K to $85K USD annually.
Responsibilities: Social Media Management: Develop and implement an organic social media strategy. Build and execute a social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification. Generate, edit, publish, and share daily content that builds meaningful connections and encourages community members to take action. Create shareable content appropriate for specific networks to spread our brand, content, and links. Set up and optimize company pages within each platform to increase the visibility of the company’s social content. Create editorial calendars and syndication schedules. Collaborate with various teams to produce relevant content that meets the needs of key stakeholders and our audience. Continuously improve by capturing and analyzing social data/metrics, insights, and best practices. Manage Reputation Management platforms, focusing on increasing positive external posts and reviews. Event Management: Research and identify event opportunities relevant to our brand and marketing goals. Create and manage the event calendar, ensuring successful planning and execution. Coordinate across departments for event success and handle logistical aspects. Negotiate sponsorship packages with event coordinators. Track event metrics and report regularly on ROI. Execute and manage overall communications related to events.
Skills, Competencies, and Qualifications:
BS or BA degree in marketing, communications, business administration, public relations or related field, or equivalent experience 5+ years of experience in marketing with a focus on social media and event management. Demonstrable social media experience and social analytics tools knowledge Knowledge of digital marketing and good understanding of major marketing channels Experienced at creating content for the web across various disciplines and media types Strong writing, editing, proofreading skills – Eye for detail and creative development Excellent project management skills Ability to travel for events as needed. Strong interpersonal skills Self-starter, independent and goal minded, eager to create and achieve activity and revenue goals. Excellent organizational skills, can work independently and manage projects with many moving parts
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.
What we offer…
By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
What we need…
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
Fully remote position processing medical records Full-time, Monday – Friday, 8:00am – 5:00pm MST Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance Company equipment provided to you (computer, monitor, virtual phone, etc.) Tremendous growth opportunities both locally and nationwide
What We’re Looking For
Strong customer service and clerical skills Proficient in Microsoft Office, including Word and Excel Comfortable working in a high-volume production environment Medical office experience preferred Willingness to learn and grow within Datavant Responsibilities What You Will Do…
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company’s and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. Qualifications What Helps You Stand Out…
Required
High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Preferred
Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Working conditions & physical demands
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
*Except for states where legally prohibited to enforce mandates.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Overview Are you someone who enjoys examining information and collecting all of the facts? This position may just be what you are looking for!
The Conditional Payment Specialistresponsible evaluating Medicare conditional payment letters and working with clients and Medicare to effectuate a successful dispute or appeal. This position ensures all services are completed with highest quality and integrity and that all work is in full compliance with client contractual agreements, regulatory agency standards and/or federal and state mandates. The Conditional Payment Specialist is also responsible for maintaining communication with the sales team to ensure proper communication with the client.
This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm. It may be necessary to work overtime depending on business needs.
Read on and apply today. We can’t wait to meet you!
Responsibilities Evaluate Medicare conditional payment letters, notices and demands to determine the appropriate course of action and provide claims-appropriate recommendations to clients. Work with ECS sales team and client / claims handler to obtain all necessary information in order to successfully perform appeal or dispute. Triage conditional payment correspondence upon receipt. Create clear, concise and articulate disputes and / or appeals on behalf of ECS clients. Appropriate documentation of all system notes and e-mails. Working with Team Manager to ensure client correspondence is logical and up to date. Assist with addressing issues and solving problems as needed. Regularly communicates with management and provides support as needed. Perform quality assurance as needed. Perform introductory training to new employees and ongoing training to staff in the conditional payment department as needed. Qualifications Minimum 1-3 years of administrative clerical experience. Must have strong knowledge of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must possess the ability to manage change, delays, or unexpected events appropriately. Medicare experience a plus About Us:
ECS was formed in 2014 from the acquisition and consolidation of two pillars within the Medicare Secondary Payer (MSP) compliance industry: Gould & Lamb, providers of MSP compliance and reporting services, and MedAllocators/Ability Services Network, a national provider of MSP compliance and case management. Launched as Examworks Clinical Solutions, the new company offered unprecedented, integrated services aimed at managing high dollar complex Medicare, medical, and pharmaceutical claims. In May 2020, the organization name was changed to ExamWorks Compliance Solutions. A single word change, but one that truly reflects the core of what is offered by ECS. Today, our mission remains focused on providing the most comprehensive, creative, and customizable compliance and reporting solutions for the marketplace.
ECS is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Overview Are you an MA (Medical Assistant) looking to step away from a medical office and into a remote position?
If you answered yes, then this might be the job for you because ExamWorks is looking for a Quality Assurance Coordinator for our team. You will be responsible for reading medical reports ensuring accuracy by searching for any errors in grammar, medical terminology, and content before sending to our clients.
This position is 100% remote. Candidate must be available to work Monday through Friday 8:30am-5:00pm CT.
Want to join an employee-first company with great benefits and growth opportunities? If you think this aligns with what you desire in your next career move, apply at this very moment!
Responsibilities Performs quality assurance review of medical reports, correspondences, addendums or supplemental reviews. Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations. Ensures that all client instructions and specifications have been followed and that all questions have been addressed. Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications. Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards. Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report. Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists. Ensures the provider credentials and signature are adhered to the final report. Identifies any inconsistencies within the report and contacts the Provider to obtain clarification, modification or correction as needed. Assists in resolution of customer complaints and quality assurance issues as needed. Ensures all federal ERISA and/or state mandates are adhered to at all times. Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications. Promote effective and efficient utilization of company resources. Participate in various educational and or training activities as required. Perform other duties as assigned. Qualifications High school diploma or equivalent required. Two years of medical office experience. Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values. Qualified typist with a minimum of 40 W.P.M preferred Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must possess excellent skills in English usage, grammar, punctuation and style. Ability to follow instructions and respond to upper managements’ directions accurately. Demonstrates accuracy and thoroughness. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Demonstrates reliability and abides by the company attendance policy.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Overview Calling all LPN/LVN’s from Across the U.S.
Are you looking for a position that is challenging, will keep your clinical skills sharp, but doing so from the comfort of home?
ExamWorks is seeking a self-motivated, high-performing registered nurse (RN) to join our team.
The Clinical Quality Assurance Coordinator is responsible for ensuring Peer Review case reports are of the highest quality and integrity and in full compliance with client contractual agreement, regulatory agency standards and/or federal and state mandates.
The position is 100% remote and the schedule will be Monday-Friday. You can start your day anytime between 7:00-9:00am CT and end between 3:30pm-5:30pm. (Training will be 7:30am-4:00pm CT, Monday-Friday).
Are you motivated, energetic, and excited to become part of the ExamWorks team? If so, you might be our next new team member!
Responsibilities Performs quality assurance review of peer review reports, correspondences, addendums or supplemental reviews. Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations. Ensures that all client instructions and specifications have been followed and that all questions have been addressed. Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications. Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards. Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report. Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists. Ensures the provider credentials and signature are adhered to the final report. Identifies any inconsistencies within the report and contacts the Peer Reviewer to obtain clarification, modification or correction as needed. Assists in resolution of customer complaints and quality assurance issues as needed. Ensures all federal ERISA and/or state mandates are adhered to at all times. Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications. Promote effective and efficient utilization of company resources. Participate in various educational and or training activities as required. Perform other duties as assigned.
Qualifications High school diploma or equivalent required. A minimum of two years clinical or related field experience; or equivalent combination of education and experience. Knowledge of the insurance industry preferably claims management relative to one or more of the following categories: workers’ compensation, no-fault, liability, and/or disability.
Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; Ability to compute rates and percentages. Must be a qualified typist with a minimum of 40 W.P.M Must be able to operate a general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must possess excellent skills in English usage, grammar, punctuation and style. Ability to follow instructions and respond to upper managements’ directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Overview ExamWorks Compliance Solutions is seeking a detail-oriented individual to join the team as a Medicare File Coordinator.
The Medicare File Coordinator is responsible to ensure information is entered correctly and to the highest quality and integrity and is in full compliance with client contractual agreement, regulatory agency standards and/or federal and state mandates. This position is required to assist customer service team and provide overall support to the Customer Service Department
This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm (must be able to work Eastern time zone).
Responsibilities Performs quality assurance reviews of information, correspondences and files Ensures all cases contain the correct information for the examination process Audits files to ensure that all client instructions and specifications have been followed Completes and ensures all examination fees are quoted daily and are in accordance with company practices Ensures that the appropriate board specialty has received the case in compliance with client specifications and/or state mandates and is documented accurately Assists with data entry of billing information When necessary, notifies management of any case issue or concerns requiring management’s attention Ensures all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations Calls for invoices from physicians Assists with mail as needed Assists with the scanning of documents
Qualifications High school diploma or equivalent required A minimum of two years clinical or related field experience; or equivalent combination of education and experience required Medicare knowledge or experience a PLUS Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet Must possess excellent skills in English usage, grammar, punctuation and style Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed Must be able to maintain confidentiality Must be able to demonstrate and promote a positive team -oriented environment
Overview ExamWorks Compliance Solutions is seeking a detail-oriented individual to join the team as an Assistant File Coordinator.
The Assistant File Coordinator is responsible for processing incoming mail & distributing to the appropriate File Coordinator, retrieving Rated Ages, entering data for claim specific information, communicating with clients as needed, distributing reports to clients as needed and assisting with billing.
This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm (must be able to work Eastern time zone).
Responsibilities Dropping rated ages in files. Assist the File Coordinators with mailing out hard copies of the invoices and reports when needed. Appropriately document the operating system (Galileo) with all notes and emails pertaining to the file. Process incoming parcel mail for the File Coordination department. Upload files into Caseworks for all MedInsights files. Transfer files from the prior operating system (ProLaw) to the current operating system (Galileo). Abide by all rules of the company such as safety, confidentiality and organizational directives. Maintains confidentiality of all personal and financial information at all times and in accordance with HIPAA regulations. Perform other duties as assigned by the Lead File Coordinator, Supervisor and/or Manager. Qualifications High school diploma or equivalent required A minimum of two years clinical or related field experience; or equivalent combination of education and experience required Medicare knowledge or experience a PLUS Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet Must possess excellent skills in English usage, grammar, punctuation and style Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed Must be able to maintain confidentiality Must be able to demonstrate and promote a positive team -oriented environment
Welocalize is seeking Englishspeakers to help support our client’s project as an internet Search Quality Rater. In this remote position, you will answer different types of theoretical questions with true/false answers. There are also simple quality tasks that are more true/false queries, as well as needs met tasks that you rate on a sliding scale.
The main goal for this project is to develop and augment AI data.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.
This work is based on project needs. Weekly hours may vary.
PLEASE NOTE: We are currently hiring in Arizona, Connecticut, Florida, Georgia, Illinois (but NOT Chicago), Maine, Maryland, Minnesota, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, Virginia, Wisconsin, California, New York, and Oregon.
Requirements
Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.
At CorroHealth our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
Job Description & Responsibility
Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy Monitor shared inboxes and internal request dashboards Receive and document incoming emails, calls, tickets, or voicemails Follow up with the client or internal staff via email or phone for additional information as requested Export and upload documents within CorroHealth proprietary system Cross-trained on various functions within the department to support other teams as needed Other responsibilities as requested by management Equipment provided to do the job from your home office with a secure internet connection Skills Required
Detailed oriented Proactive and self-directed Shows initiative and responsibility in taking the necessary steps towards problem resolution Meets or exceeds both quality expectations Works independently but also a team player Extremely organized and action-oriented Excellent critical thinking skills Demonstrates strict adherence to HIPAA/HITECH compliance Education/Experience
High School Diploma or equivalent required Bachelor’s degree preferred Prior knowledge of accessing hospital EMR’s preferred Experience working with Salesforce, a plus Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills Ability to maneuver between multiple screens Physical Requirements:
May be expected to sit at a desk for long hours. Must have a private and secure space to work, including a secure Internet connection. Repetitive movement of hands and fingers – typing and/or writing. Occasional standing, walking, stooping, kneeling, or crouching. Ability to reach with hands and arms, talk, and hear. Exert up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
We are seeking experienced software engineers and coders to be part of the artificial intelligence (AI) revolution.
If you are an experienced software engineer, computer scientist, programmer, or just great at solving coding challenges (Codeforces, Sphere Online Judge, Leetcode, etc.), this may be the perfect opportunity for you.
Join our team in training AI models to excel at coding generation! We’re seeking talented software engineers to work remotely on exciting projects. As part of this opportunity, you’ll contribute to training generative artificial intelligence models, helping them become proficient coders and building the next generation of coding tools.
Responsibilities
We have partnered with organizations to train AI large language models, helping cutting-edge generative AI models write better code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code.
Example projects might include:
Evaluating the quality of AI-generated code, including human-readable summaries of your rationale Solve coding problems, writing functional and efficient code Writing robust test cases to confirm code works efficiently and effectively No previous experience with AI necessary! You will receive detailed instructions on what is expected of you after you complete the application and verification process.
Qualifications:
Required qualifications:
3+ years of experience in a software engineering / software development role Complete fluency in the English language Ability to articulate complex scientific concepts in a clear and engaging manner Excellent attention to detail and ability to maintain consistency in writing Solid understanding of grammar, punctuation, and style guidelines Proficiency working with one or more of the the following languages: Java, Python, JavaScript / TypeScript, C++ Preferred qualifications:
Bachelor’s and/or Master’s degree in Computer Science Proficiency working with one or more of the the following (in addition to the languages above): SQL, Swift, Ruby, Rust, Go, NET, Matlab, PHP, HTML, DART, R, Apex, and Shell, C, C# Recognized accomplishments or contributions to the coding community or in projects. Proven analytical skills with an ability to approach problems creatively. Adept communication skills, especially when it comes to understanding and discussing project requirements. A commitment to continuous learning, staying updated with the latest in coding advancements and best practices. Enthusiasm for teaching AI models and experience with technical writing! Why work on Remotasks?
Cutting-Edge Projects: Work on challenging projects that push the boundaries of AI coding abilities Flexibility: Set your own hours and work remotely from anywhere Weekly payouts: Get paid conveniently on a weekly basis Collaborative environment: Join a team of talented professionals who share your passion for AI and programming Pay: $25 – $55 per hour
Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.
We’re currently looking for a full-time Customer Experience Associate who shares this mission and wants to contribute to our support team as we continue to grow.
ABOUT THE ROLE 🤹♀️
Use an online chat platform to talk with Rocket Money’s members. You’ll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues. Provide resources and guide members on how to maximize their Premium Memberships. Escalate technical issues to the engineering team and communicate solutions to members. Draft support articles and assist with creating member tutorials. Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features. Other duties as assigned by supervisor. Only short-listed candidates will be contacted for an interview.
ABOUT YOU 🦄
You have an interest in personal finance and a desire to see others succeed in managing their money. Great Communication — Your writing is impressive and you love talking with people! Empathetic — You’re able to relate to and validate our member’s experiences and find meaningful solutions to make the situation better. Proactive Problem Solving — you’re able to identify possible issues and potential resolutions. Workflow Management — You know how to efficiently balance multiple competing priorities. Taking Initiative — You’re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve. Self-Motivation — You’re committed to improving professionally and personally. You love to push yourself to the limits of your ability. Customer service experience in a B2C tech company is a plus!
Additional information: Salary range of $20 – $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.
STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DESCRIPTION Quality Reviewer Insurance Inspection Underwriting Full-time opportunities available
Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.
Opportunity:
We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.
We offer $14.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train. Description:
The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client.
POSITION REQUIREMENTS Skills:
Strong attention to detail Excellent written communication skills Intermediate PC skills Basic understanding of building types & materials IT Requirements:
Computer with:
8GB or RAM 256GB of Storage 1680×1050 monitor Recommended: Second monitor
Windows 10 or higher High Speed Internet Basic Browsers that are compatible: Chrome, Edge, Firefox, Safari
The JFK School of Psychology and Social Sciences (JFKSOPSS) at National University seeks applications for a part-time research support assistant position. This is a temporary position funded on a NU internal grant provided by the Faculty Research Support Award (FRSA) and/or the Templeton Foundation Grant. The research support assistant will be responsible, in collaboration with and under the oversight of the Principal Investigator (PI) on the grant, for identifying and completing all tasks that lead to the project’s success.
The part-time research support assistant will serve as a support assistant to the PI and research assistant in tasks related to the success of the project. The candidate will collaborate with the PI and other team members to identify tasks and strategize operations to achieve successful completion in a timely manner. The part-time research support assistant will provide intellectual support to the functioning of the grant project, but ultimately follow the decisions of the PI and/or team. The candidate will work autonomously for substantial lengths of time.
Essential Functions:
Transcript and Code Qualitative Data. Contribute intellectually to project processes and outcomes. Assist with literature review for research / publishable documents along with other documentation and paperwork as needed. Implement project tasks including data collection (e.g., surveys and interviews), transcribe and edit, analyze, and store participant data. Other duties as assigned. Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
Bachelor’s degree preferred in cognitive science, psychology, biology, or related fields. Experience with the methods of experimental psychology and mixed methodological research approaches preferred but not required. Experience working in a technology-driven enterprise preferred. All skills, abilities, and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills:
Skills in Qualitative and Quantitative Data Analysis using NVivo, SPSS, or other data analysis software. Transcription Skills. Skills in verbal and written communication. Critical-thinking and decision-making. Excellent organizational and communication skills, with a proven ability to provide timely, accurate information on a variety of academically oriented subjects to both internal and external constituents. Experience in healthcare settings preferred. Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself. Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Experience using Student Information System (SIS) such as SOAR/Peoplesoft systems. Location: Remote
Travel: Travel required as necessary (e.g., conference presentations).
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
Compensation Range:
: $16.00 – $16.00 National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
The Processing Specialist is responsible for many of the background processes supporting the Student Financial Services team. Processes include, but are not limited to, packaging financial aid, reviewing and approving disbursements, processing R2T4s, verification, and determining credit balances. Also ensures that the university is in compliance with all applicable federal/state statutes and regulations.
Essential Functions:
Maintain all tasks/responsibilities set by the leadership team. Ensure daily communication with the Department of Education systems, including importing and exporting Title IV aid data. Perform financial aid packaging. Review and approve federal aid, state grant, scholarship, and Title IV disbursements. Review and process credit balances. Timely and accurately review and process verification, c-codes, conflicting information, and professional judgment. Process R2T4s, ensuring timely and accurate completion. Review and process adjustments as a result of quality assurance review outcomes. Process state and proration calculations. Utilizes departmental KPIs and individual metrics, which are measured for successful completion, when processing. Performs functions utilizing regulatory knowledge and in alignment with federal regulatory expectations. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
Bachelor’s degree preferred. Minimum of one (1) year of financial aid, accounting, finance, or related experience required. Experience with data processing and automated records maintenance systems preferred. Experience with online delivery of education preferred. Experience with non-term semesters preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills:
Knowledge of available private, state, and federal financial aid programs and regulations. Knowledge of academic and business practices in an online environment. Knowledge of University policies and procedures, including policy updates. Knowledge of financial aid software or agility within financial aid technical systems Ability to multi-task, prioritize, and problem-solve. Ability to use and facilitate online communication using email and/or other technology-based communication media. Skill in oral and written communication. Ability to maintain confidentiality. Ability to prepare letters, reports, and business correspondence. Must be able to consistently display the highest level of integrity. Highly organized and detail oriented. Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages. Strong understanding of the University mission, vision, values, goals, and strategies. Proficient with Microsoft Word and other applications in the Microsoft Office suite. Location: Remote
Travel: No Travel Required
LI-TA1
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
Compensation Range:
Hourly: $20.00 – $23.00 National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
Bustle Digital Group (“BDG”) is seeking a Part Time Writer, Video Games Trends to join the Inverse team. The writer will report out the trends that are shaping the art, business, and culture of video games. They will also contribute to Inverse’s daily gaming coverage, including news, previews, reviews, interviews, anniversary retrospectives, and guides.
The ideal candidate has established relationships with video game studios and PR reps, and values inclusive, approachable writing. They have prior experience writing gaming news, guides, interviews, and reviews. They are not half-hearted in their opinions and can write with equal passion and rigor about the intricacies of Final Fantasy and Indiana Jones lore, as well as broader industry phenomena like accessibility, representation, and consolidation. They are happy to cover the biggest games on the market while also shining a light on underrated titles. And they are excited to interview the people who make their favorite games and pursue original reporting that drives the news cycle. (It also doesn’t hurt if you’re a huge Final Fantasy fan.)
At Inverse, we believe games are for everyone. If you feel you have a unique perspective, expertise, or obsession to share with a wider audience, we’d love to hear from you.
This is a remote and part-time job with the flexibility to work up to 28 hours a week.
Example links: https://www.inverse.com/gaming/baldurs-gate-3-chapter-1-checklist https://www.inverse.com/gaming/assassins-creed-mirage-review-pc https://www.inverse.com/gaming/final-fantasy-xi-log-in-process-sucks-man https://www.inverse.com/gaming/terra-nil-nintendo-switch-game-recommendation https://www.inverse.com/gaming/gamestop-nft-marketplace-closed
Note: Please submit a cover letter with your application outlining why you’re the right person for this job and the games you’d be most excited to cover in 2024.
This is a position covered under a collective bargaining agreement between BDG Media, Inc. and the Writers Guild of America East. Key Accountabilities: File two stories every working day Contribute to collaborative projects and section-wide initiatives (Final Fantasy Week, Luminaries, The Inverse Awards) Write regular video game reviews and Inverse Recommends articles Learn Inverse’s house style and possess excellent grammar Know how to spin an anecdotal or personal lede into compelling and clear nut graf Follow Inverse CMS best practices File accurate stories, leaning on primary sources and original reporting Candidate Profile: 2 years experience writing news, reviews, interviews and guides about games and gaming culture Able to tackle assigned stories and eager to pitch original stories with strong angles Substantial experience covering a specific fandom, series or beat, for example: Call of Duty, Final Fantasy, Nintendo, accessibility, representation, the fighting game community, etc. Attend a daily pitch meeting at 10 am ET and be available during East Coast working hours $29.81 – $30.03 an hour
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Moderation!
Do you have an Engagement Moderation background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.
As a ModSquad Social Media Engagement Moderator, you will provide social media engagement on Twitter, Facebook, and Instagram, as well as the game Forums. This will also include some minor moderation on Discord, but the focus will be on engagement.
Project Hours (All Times Pacific): 24/7
Hourly Rate: To be discussed in the interview phase
Commitment: 10 hours per week 90 days (as needed)
Language: English What We Are Looking For: Be a professional-level English speaker. Social Media experience is a plus! Must be able to write custom responses using proper grammar and spelling. Be communicative with Management and team members while on shift. A love of games and an understanding of gaming forums are a huge plus! WorkSpace Requirements: Dedicated laptop or desktop computer with Windows 10 or above Willingness to install MSQ security software and 2FA app on the phone What’s In It For You: The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! Flexible self-scheduling Access to ‘Hot Gigs’ postings exclusive to the Mod Network Work from home Competitive hourly rate – Discussed during your first interview Paid orientation PRO TIP: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills.
***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.
We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.
We are looking for an experienced Payer Enrollment Specialist to join our expanding credentialing team, reporting directly to the Senior Manager, Credentialing and Enrollment. In this role, you will be responsible for enrolling all clinicians in contracted health plans including Medicare and Medicaid. You will partner closely with our commercial team and external payers. Ultimately, this role will be responsible for accurately and timely enroll clinicians in health plans across the US. Continuous and persistent follow-up with payers for statuses is important all while building effective relationships with contacts.
What you’ll be doing as a Payer Enrollment Specialist:
Initiate online and paper group and individual enrollment application submissions for new and existing contracted commercial payers including Medicare and Medicaid.
Follow-up on submitted enrollment applications to completion, escalating to leadership as needed
Respond to internal requests for information including status updates
Maintain a list of contacts with various payers
Work with providers to obtain information needed to complete enrollment applications and follow up as necessary
Maintain CAQH and PECOS profiles
Work collaboratively across departments
Ensure provider demographic data is kept up to date in credentialing system and with applicable payers
Document all activity and maintain accurate records in the credentialing system
Maintain confidentiality
Perform other duties as assigned
Requirements:
2+ years of experience enrolling with health plans including Medicare and Medicaid programs
Proficiency with applicable online portals including but not limited to CAQH, PECOS and Availity
Ability to work quickly and efficiently while maintaining accuracy
Excellent verbal, written, and social skills
Self-starter with the ability to work independently and proactively
Highly detail oriented
Able to work under pressure and adapt easily to change
Consistently create a positive work environment by being team-oriented
Excellent time and workload management skills
Experience with credentialing processes a plus
Knowledge of NCQA requirements, preferred
Benefits:
A competitive compensation
Fully paid for comprehensive health care (medical, dental, vision)
Pet Insurance
401k Plan
15 days paid vacation (accrued throughout the year), 3 paid sick days, 3 paid personal days
Paid holidays
Work remotely with flexible hours
Additional memberships and perks
Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.
Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.
Category:Health Info Svs/Records/Coding Employment Type:Full time Work Location:Remote: 100% off site Overview
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Under the direct supervision of the DF/BCC Associate Director, this position is primarily responsible for identifying, registering and abstracting patients with cancer. This includes reviewing and analyzing hospital records and other medical reports for relevant cancer data; determining and classifying demographics, primary site, histology, stage and treatment on all cancer sites and performing annual patient follow-up as needed. Data collection will meet the standards of the Commission on Cancer of the American College of Surgeons, the Massachusetts State Cancer Registry, the New Hampshire State Cancer Registry, the DF/BCC Cancer Registry, Disease Centers, clinicians, researchers and administrators.
Responsibilities
Intermediate to advanced abstractor – abstracts complex cases Abstracts all cancer sites Complicated follow-up/recurrences/subsequent treatment Casefinding as necessary (May collect additional data elements for disease center database) CoC Cancer Registry related standards as necessary Ad hoc projects as necessary Qualifications
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
High school diploma required. Bachelor’s degree optional. Minimum of two years abstracting experience. Knowledge of medical terminology; anatomy/physiology preferred; data entry/computer experience required. Certified Tumor Registrar required. College courses in anatomy/physiology or equivalent preferred. Ability to abstract complex cancer sites. Ability to analyze multiple medical documents (including hospital records and computerized reports) to classify and code cancer data. Must be able to apply skilled judgment to know when information is missing and how to look for information in another source and how to resolve conflicting information. Must have good attention to detail. Ability to work with various computer systems including Windows applications and networked systems for data collection and report production. Prefer experience with Elekta Metriq software and EPIC. Knowledge of International Classification of Diseases for Oncology (ICD-O); American Joint Committee on Cancer (AJCC) Staging; Surveillance, Epidemiology and End Results (SEER); and the Standards for Oncology Registry Entry (STORE) of the CoC is also preferred. Ability to work well with physicians, clinicians, researchers, administrative staff, and other cancer registrars to collect and report cancer data in the most efficient manner. Ability to tactfully work with others to maintain quality data (i.e. correct errors). Self-motivated and able to work independently. Full-time, 40 hours, Mon-Fri 9:00am to 5:00pm with full-time remoting.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Category:IT/Informatics Employment Type:Full time Work Location:Remote: 100% off site Overview
The Research Informatics Operations (RIO) team is looking for a seasoned business analyst to coordinate, manage, lead and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The business analyst will join the Customer Experience Operations team under the RIO umbrella. The mission of the Customer Experience Operations team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center (DF/HCC), including but not limited to clinical trial management, grant development, and biospecimen banking.
The incumbent will participate in the design, development, implementation, and overall support of the research systems operations program. They will lead complex projects and collaborate in re-engineering and developing new business processes to support DF/HCC’s need for automation and process development for new clinical trials management initiatives and basic science. Work will include leading workflow and business process flow analysis, definition and documentation of system requirements, and support of in-house, commercial, and open source software products. Furthermore, the incumbent will provide leadership for research system development initiatives and will be the liaison between customers and the development staff.
OVERVIEW OF THE RESEARCH INFORMATICS OPERATIONS (RIO) TEAM
RIO is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. RIO is a significant component of the Clinical Research Support Unit for the DF/HCC consortium and specifically addresses the growing technological needs of the clinical trials research community. Systems supported by RIO interface to site-specific and enterprise-wide systems. The office provides a collaborative, responsive, integrated and focused approach to all aspects of systems development and support. The DF/HCC is comprised of the Dana-Farber Cancer Institute, Massachusetts General Hospital, Brigham and Women’s Hospital, Boston Children’s Hospital, Beth Israel Deaconess Hospital, Harvard Medical School and the Harvard School of Public Health. RIO supports clinical trials research informatics systems for the DF/HCC member institutions with regards to oncology research.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES:
Provide exceptional customer support to DFCI and DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Mass General Brigham eCare and others by either resolving issues or facilitating connection with appropriate resources. Lead business requirements gathering, workflow analysis, definition and documentation of system requirements primarily for grants management at DFCI, but with opportunities to expand to other research processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems. Work autonomously to define project approach, develop alternative solutions (automated and manual), and provide appropriate feedback to meet both system and operational objectives Determine the functional breakdown of solutions based on evaluation of user needs and input Effectively translate functional needs into system functions that can be implemented by the vendor or the in-house development team Develop workflow diagrams, schedules, test and training plans, for vendor upgrades, new vendor systems and in-house developed systems Create training materials and effectively train users how to properly utilize software systems supported by RIO Serve as an exemplary representative of RIO. On-going communication, feedback and follow-through with customers/peers are essential. Function as the analyst subject matter expert for assigned applications supported by RIO Elicit and document functional requirements for on-going implementation projects Schedule and run meetings, report progress, track and route issues Learn and utilize new products and tools, as appropriate, to successfully complete work assignments Successfully build and maintain vendor relationships Continually innovate based on industry trends and facilitate networking with outside institutions Follow project management lifecycle in accordance with DFCI, DF/HCC, Mass General Brigham and group specific standards. Develop project and system documentation throughout the course of daily activities and projects. Actively participate in and support team culture. Utilize Dana-Farber Cancer Institute values to govern decisions, actions and behaviors. Perform other related duties as assigned and/or needed May participate in 24/7 on-call rotation for resolution of patient care critical issues Qualifications
MINIMUM JOB QUALIFICATIONS:
Bachelor’s degree required. Concentration in Information Technology, Bioinformatics, Biology, Computer Science, Business, Basic Sciences or other relevant healthcare or life sciences field preferred. A combination of education and experience may be substituted for requirements. 7 years in IT as a business analyst in a customer facing role or direct domain experience in an academic and/or healthcare environment; clinical or basic research experience a plus. Experience in collaborating with cross-functional teams of 10 or more indirect resources (clinical, technical, administrative), including directing the work of user and business representatives within workgroups Experience with successful implementation of enterprise applications 2+ years demonstrated project management experience Proficient in complete MS Office suite, including Outlook, Word, Excel, and PowerPoint. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently. Ability to be flexible, versatile and adaptable in activities conducted in a multi-site environment Must be willing to contribute to and foster a team culture where all are encouraged and willing to share information accurately Ability to work and maintain focus within a complex, fast-paced work environment with multiple concurrent, inter-related subprojects, as well as shifting and competing priorities. Self-starter, able to work independently and within a team with limited to no supervision, while aligned with the goals and vision of the organization and the immediate requirements of the current project. Ability to work effectively with all levels of executives, administrators, researchers, and technical IT staff. Ability to learn new tools and utilities rapidly Excellent communication skills – both oral and written. Must be able to negotiate and communicate with all levels of staff. Excellent organizational and analytic skills, with the proven ability to multi-task, troubleshoot, and prioritize work. Ability to create and deliver effective presentations to all levels of organization Must be able to supervise the development and presentation of complex business issues analysis and resolution Possess ability to mentor others and should enjoy such responsibility Familiarity with using large, complex software management systems (e.g. PeopleSoft, Epic) At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Category:Administration Support/Customer Service Employment Type:Part time Work Location:Remote: 100% off site
This position works within the Bona Lab in the Pediatric Outcomes research program. The Bona Lab’s research portfolio focuses on improving childhood cancer outcomes by systematically considering social determinants of health as risk factors in the clinical trial setting and identifying potential targets for intervention. The Benefits Counselor will lead the benefits-related aspects of multiple research studies, including the Pediatric RISE guaranteed income intervention for families of children with cancer which includes the provision of individualized benefits counseling.
Working under the supervision of the Pediatric Outcomes Research Manager and the Principal Investigator the Benefits Counselor will also support the development, implementation, and maintenance of new research protocols which will include benefits counseling and support for medically underserved patient populations to improve their cancer care outcomes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
This position’s work location is fully remote, never on campus. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).
Responsibilities
Provides individualized benefits counseling in protocolized research context to study participants to facilitate participant understanding of research participation impact on individual family benefits
Creates and provides research-quality resources to study participants, including but not limited to individualized benefits guides, documentation outlining guaranteed income (GI) payment exclusions, etc.
Assists participants with communicating GI payment exclusions to their benefit caseworkers as needed
Manages claims from study participants who experience adverse events regarding their benefits due to study participation and collaborates with partner organization responsible for distribution of hold harmless funds
Conducts research & outreach to identify benefit programs and protections that exist throughout the United States to inform the development of new research protocols and interventions
Works with benefit administrators nationally to request and negotiate application of existing and new benefit protections
Creates individualized benefit guides/toolkits for collaborating sites on multi-center trials, outlining which benefits will be impacted, action steps for reporting, and possible consequences if participants do not report income accurately
Tracks and follows patient interactions via appropriate documentation policies and procedures
Works with clinical and research staff to track study metrics
Identifies system and/or organizational barriers to implementing study intervention and recommends strategies for improvement
Works closely with appropriate staff throughout the healthcare system to successfully conduct research study procedures
Qualifications
Bachelor’s degree required. Graduate degree in related field preferred (Social Work, Public Policy, etc.)
A minimum of 5-years of experience required
Experience working with patients and clinicians required
Certification in benefits counseling and/or background as a benefits counselor required
Oncology experience a plus
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge of the communities served, the local health system and community resources a plus
Excellent communication and organization skills
Ability to maintain patient confidentiality at all times
Ability to follow documented policies and protocols for all patient interactions/contacts
Strong attention to detail
Ability to work independently, as well as in groups
Experience working with diverse populations
Technical skills/computer savvy
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
The Benefits Analyst provides oversight of benefits programs, projects and vendor relations. Oversees implementation of program changes and ensures high levels of transactional accuracy, data integrity and issue resolution.
This position’s work location is fully remote with occasional time on-campus in Boston, MA. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Evaluates and manages benefit programs, creates action plans and processes to ensure programs are administered fairly, consistently and accurately. Monitors and evaluates third-party vendors and service providers, manages data issues, vendor projects, customer service, compliance and overall service level reporting. Provides subject-matter expertise to junior staff on complex plan questions and issue resolutions. Develops and maintains data integrity procedures; identifies and escalates potential critical errors. Leads new benefit plans implementations; identifies teams and tasks; develops timelines and communications. Establishes and monitors effective and relevant metrics; develops and produces reports. Ensures compliance with Institute policies and procedures, and applicable legal regulations.
Qualifications
BA/BS 7 years of benefits experience KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
Advanced knowledge of applicable federal and state laws, regulations and guidelines including the Employee Retirement Income Security Act (ERISA) Comprehensive knowledge of benefits administration, including the ability to provide guidance and mentorship to junior staff Excellent customer service skills; strong oral and written communication skills Advanced knowledge of applicable federal and state laws, regulations and guidelines, including the Employee Retirement Income Security Act (ERISA) Knowledge of benefits contract language Proficient with Microsoft Office (Outlook, Excel, Word), PeopleSoft, and ability to assimilate vendor and other systems Attention to detail and a thoroughness in completing the work Ability to juggle multiple tasks and priorities within tight timelines, and have follow through skills Strong team player and ability to build working relationships within and across teams Ability to build working relationships within and across teams At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
RemoteMarketing – Marketing /Full-Time /Remote As the Partner Marketing Manager at FloQast, you will be primarily responsible for developing and implementing partner marketing programs with FloQast’s consulting partners, including implementation partners. This strategic and tactical role will focus on building and nurturing relationships with key strategic partners, driving joint marketing initiatives and ensuring the success of our consulting partnerships. Your expertise in partner marketing, collaboration, and communication will be essential in shaping the success of our alliance efforts and expanding FloQast’s reach in the market.
*Visa sponsorship is NOT available at this time What You’ll Do Campaign Development & Execution: Develop and execute joint marketing campaigns and co-marketing initiatives with partners to generate leads, increase brand awareness, and drive revenue growth. This includes planning, budgeting, creative development, lead delivery and campaign measurement. Additionally this may include the coordination of “to partner” communications by developing messaging and vehicles that drive greater engagement and enablement and support the creation and launch of key partner program initiatives, including a new partner portal, go to market motions, etc. Consulting Partner Strategy Development: Collaborate with the Business Development team to develop a comprehensive consulting alliances marketing strategy aligned with FloQast’s business goals and growth objectives. Identify and prioritize potential partners based on strategic fit, market opportunities, and customer needs. Partner Relationship Management: Serve as the main point of contact for marketing programs with our consulting partners, fostering open communication, mutual trust, and collaboration. You will also conduct regular check-ins and marketing strategy meetings with partners, where you will be the lead during these meetings. This includes working closely with cross-functional teams, including Sales, Product, and Customer Success, to ensure alignment and successful execution of joint initiatives. Marketing Collateral and Content: Collaborate with a cross-functional team (business development, partner and field marketing, demand generation, product, product marketing, PR, web, community, creative, etc.) to create compelling marketing collateral to support joint marketing initiatives, content, and assets to support joint marketing initiatives. This includes case studies, whitepapers, blog posts, videos, and other materials. Performance Tracking and Reporting: Define key performance indicators (KPIs) and track the success of consulting partner programs and joint marketing campaigns. Regularly analyze and report on program performance, providing insights and recommendations for continuous optimization and improvement. Webinar & Event Development, Execution & Participation: Represent FloQast at webinars, industry events, field events, partner conferences, and other networking opportunities to expand partner relationships and promote FloQast’s brand and solutions. PE/VC Marketing Support: In addition to your primary focus of supporting our consulting partnerships, you will be asked to support our PE/VC partner team as well, aligning with the PE/VC partner team to support their strategic goals. With this team, you will lend support primarily through content development and event planning, as needed. Any other tasks that may be assigned to help the company achieve it’s identified goals. What You’ll Bring 5+ years of partner marketing experience highly desired, ideally experience supporting consulting partnerships Minimum of 5 years of B2B marketing experience, prior SaaS experience desired BA/BS degree; prior accounting or fintech experience or former CPA a big plus A “builder” mentality with strong collaboration skills A track record of driving B2B sales results through partner marketing programs and initiatives Demonstrated cross-functional marketing expertise and co-marketing experience Solid understanding of the finance and accounting or the fintech ecosystem a plus Exceptional written and verbal communication skills Strong analytical skills matched with brand and relationship-building experience Successful project management skills and a proven ability to work across functional areas to implement strategies Familiarity with Hubspot, Salesforce, Asana is preferred Ability to drive strategic initiatives, gather the pertinent information, work with critical stakeholders and drive successful outcomes autonomously Energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation Excellent organizational and leadership skills with the ability to work independently and effectively with minimal supervision Ability to work well under tight deadlines and respond to rapidly changing demands and fulfill efficient follow ups Ability to take vague concepts and create actionable plans and projects Impeccable work ethic and integrity with high ethical standards Sense of ownership and pride in your performance and its impact on company’s success Nice To Haves/Other Prior SaaS industry experienced desired
LI-Remote
LI-SB1
BI-Remote
The base pay range for this position is $90,000- $120,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company’s discretion to determine what pay is provided to a candidate within the range associated with the role.
FloQast is passionate about delivering value to customers through our product and our services. As a member of the Support team, you will be at the forefront of this mission as you interact with clients to resolve technical issues, assist with in-app tasks, and provide guidance based on your deep product expertise. You will also collaborate with other FloQast departments to execute client projects and drive continuous improvement of our product, training strategies, documentation, and overall culture. Join our award-winning team to see how FloQast turns Support into a strategic and fun initiative that delights our valued clients.
*Visa sponsorship is NOT available at this time What You’ll Do: Take ownership of reported customer issues, utilizing Zendesk ticketing system and internal tools to triage, troubleshoot, resolve, and effectively communicate solutions to clients via email, screenshot, screen share, etc.; Collaborate internally with Product Support and Customer Success peers, utilizing dedicated Slack channels and internal tools to collectively resolve technical inquiries; Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams (R&D, Product Support Management, Accounting Success Management, Professional Services, Expert Services, Account Management, etc.); Lead or assist with special client projects alongside Customer Success peers like Accounting Success Management, Expert Services, Integration Support, etc.; Serve as dedicated Subject Matter Expert (SME) on assigned product(s) and feature(s); Any other duties or tasks that may be assigned to help the Support department, the Company, and/or our clients meet their goals.. What You’ll Bring: Prior experience in customer-facing role; Highly motivated and results-driven with the desire and technical aptitude to master our product and learn SaaS methodologies; Logical thinker & strong problem solving/troubleshooting skills; Strong emotional intelligence skills with an ability to relate to customers, gauge urgency, and display empathy; Excellent verbal and written skills to be able to assist customers over email and/or screenshare, including the ability to communicate technical issues to a technical and non-technical audience; Excellent time management skills– ability to organize and manage multiple priorities and meet deadlines.
LI-Remote
LI-SB1
BI-Remote
The base pay range for this position is $50,000 – $70,000. This position may be eligible for a bonus plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company’s discretion to determine what pay is provided to a candidate within the range associated with the role.
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Manager, Merchant Success
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Manager, Merchant Success will be responsible for the success and growth of ShipBob’s most strategic customer accounts. This role will manage and develop a team of Merchant Success Managers tasked with delivering retention and expansion across our growing base of customers. The ideal candidate will have a successful track record in full lifecycle success management, with an emphasis on steering engagement, adoption, and advocacy. You will perform live-call coaching, handle escalations, guide team member growth and development, and champion the customer experience. Additionally, you will manage the team to create strategic account plans & QBRs and help the team expand and build new relationships with executive stakeholders.
What you’ll do:
Directly manage a team of Merchant Success Managers and be responsible for driving key targets including merchant growth, retention, and satisfaction.
Coach the team to create exceptional experiences that deliver value and ROI for ShipBob’s customers, achieving both portfolio and individual development goals.
Set clear goals and expectations and dedicate yourself to helping the MSMs hit them.
Hold regular 1:1’s to develop account-based strategies to ensure successful revenue target attainment.
Seek deep understanding of customer pain points and issues, and champion solutions throughout the organization.
Personally manage escalations for your direct reports and coach MSMs on how they can handle escalations more effectively.
Work with MSMs on credit escalations and make final decisions on credit amounts or whether they should be applied.
Develop a deep understanding of ShipBob’s products, our industry and how our solutions deliver value and ROI for customers.
Retain and grow the revenue for existing ShipBob customers, owning the net retention rate of your customer base.
Run key initiatives for margin health with your team.
Additional duties and responsibilities as necessary.
What you’ll bring to the table:
Experience having managed high-performing direct reports.
Experience managing a book of business in a current or past role.
Ability to coach, support, and develop talented Merchant Success Managers.
Ability to inspire Merchant Success Managers to expand and build new relationships with senior business owners and executive stakeholders.
Promote a customer-centric culture focused on mitigating risk and driving positive revenue outcomes.
Classification: Exempt
Reports to: Director, Merchant Success
Perks & Benefits:
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave and Paid Emergency Leave
Floating Holidays (2 days/year)
Wellness Days (1 day/quarter)
401K Match
Competitive Salary, Performance Bonus
Variety of voluntary benefits, such as, short term disability
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $83,700 – $139,500.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.
As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Built around our mission, we started AG1 more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.
Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.
Our mission is to empower people to take ownership of their health.
THE ROLE
The Quality Scientist Specialist at AG1 is responsible for executing the strategies as established by the Director, Quality Control, within the established legal guidelines and internal standards, to ensure production of the highest quality products in the safest and most efficient manner. This is accomplished by ensuring that AG1, its suppliers and contract manufacturers have in place effective quality and food safety systems. The role interacts extensively with Quality, Supply Chain, Legal, and Product Development. Our ideal candidate is an effective communicator, analytical thinker, and has the ability to execute on multiple projects simultaneously.
WHAT YOU’LL DO
Support AG1 Quality systems to ensure proper delivery and control of AG1 specifications, standard operating, procedures, and workflows.
Implement, enforce and improve established policies, strategies, and procedures related to quality and food safety to achieve AG1 quality-related goals and objectives.
Provide support to key quality and food safety objectives, goals, strategies and measures.
Support coordination of shelf-life studies for AG1 finished products with third party laboratories.
Manage input of analytical data from third party laboratories and communicate out of trend results.
Statistically analyze quality data and identify potential problem areas to prevent issues.
Administer CAPA program for out of trend analytical results.
Provide quality and technical support to the Product Development team in the design, development, and implementation of AG1 products.
Support cross functional work regarding risk assessments on raw materials and finished goods to determine appropriate testing protocols.
Support AG1 Quality Assurance to troubleshoot raw material exceptions between AG1 ingredient suppliers, co-manufacturers, supplier quality, and sourcing.
Work alongside AG1 Quality, Manufacturing, and Customer Happiness to identify and implement corrective actions to reverse negative trends in manufacturing related consumer complaints.
Support root cause analyses, corrective actions, and continuous improvement activities.
Provide feedback to Operations regarding suppliers and contract manufacturers to deliver raw materials, packaging materials, and finished goods that comply with specifications/design at optimal costs and minimal risk to the business.
Ability to travel as required to perform all job requirements.
WHAT WE’RE LOOKING FOR
BS degree in Food Science, Food Safety, Chemistry, Microbiology, Biology or related technical field.
Minimum 3+ years experience working in the CPG environment, in Quality Control preferred.
Demonstrated experience in statistical analysis, regression analysis, RSD calculations, and proficiency in implementing statistical process controls.
Global Food Safety Initiative practitioner training (SQF, BRC, IFS, etc.) preferred.
Experience working in a quality function in supplier quality or contract manufacturing.
Ability to represent and communicate the company needs when dealing with suppliers, contract manufacturers, regulatory agencies, and other departments within the AG1 organization.
Knowledge of HACCP, Food Safety Management, and Food Microbiology.
Knowledge of Government Regulations 21 CFR Part 111 and 117, FSMA, ICH Stability Guidelines.
Ability to analyze and solve problems.
Strong interpersonal skills necessary to build trust and respect.
Strong communications skills, both written and oral, to effectively implement and facilitate new ideas, processes, and programs into a new production facility.
Ability to work in a high-paced environment and manage multiple tasks simultaneously; Self-directed with a demonstrated sense of accountability.
Ability to travel up to 10% and work in a manufacturing environment without restrictions.
WHAT’S IN IT FOR YOU?
Highly competitive compensation and performance-based incentive plans.
A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
A high-growth, dynamic environment with opportunities for your direct impact to be felt.
Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence)
In-person team meetups for optimal collaboration.
A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG1 to the next level.
The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
Access to AG1 product and swag items.
Monthly telecom stipend to offset some of the costs of home internet/wifi as a fully remote team member.
All other benefits and insurances as required by law, based on your specific country of residence.
AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $67,000.00 – $83,500.00 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.
AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.
Built around our mission, we started AG more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.
Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.
Our mission is to empower people to take ownership of their health.
THE ROLE
The Accounting department is looking for an Accountant to join our fast-paced, experienced team and support multiple business units within AG1. This person will be a key player in our accounting team aiding multiple areas of the month-end close process and reconciling various accounts. The person will specifically manage the Revenue, Cash Applications, and Accounts Receivable cycle for the business as we continue to add revenue streams and additional international regions to our customer base.
Reporting to the Senior Manager, Accounting, we’re looking for someone who can successfully navigate through a high-volume of critical (and often, shifting) needs, while not skipping a beat.
WHAT YOU’LL DO
Account for the cash payment flows from customer acquisition to ultimate deposit into our bank accounts.
Ensure all revenue streams in multiple countries of origin are reconciled to sales orders for each region.
Enable the setup of new revenue channels including B2B, bulk sales, and unique partnerships.
Maintain an Accounts Receivable process to track all outstanding balances and coordinate the collection from partners.
Track revenue streams in multiple currencies worldwide, coordinating cross-functionally to help setup new regions with appropriate Accounting, IT, Banking, and Business controls.
Crosstrain within the accounting department to support accounting for Cash, Prepaids, Fixed Assets, Inventory, and Accruals recording and reconciliation.
Reconcile balance sheet accounts as assigned, utilizing Floqast software and Netsuite ERP.
Identify opportunities for process improvements, accounting controls, and learn and grow with the business as we expand internationally.
WHAT WE’RE LOOKING FOR
2+ years of general accounting experience with a proven track record of reliability and attention to detail.
Bachelor’s degree in Accounting.
CPA or currently pursuing CPA, preferred.
Relevant knowledge of accounting distribution and ability to verify correctness and completeness of such information.
Knowledge of US GAAP and ability to execute and lead the day to day accounting and reporting function in accordance with GAAP.
High level of attention to detail with desire to take ownership in a results oriented environment.
Strong integrity and trust, with a track record of performing reliable and accurate work.
Demonstrated ability to maintain accounting principles, practices and procedures to ensure financial transactions, records and reporting are accurate and timely.
Strong interpersonal, written communication, and organizational skills.
Ability to work cross functionally team members in a remote first environment, including team members in varying geographical locations.
The ability to thrive in a fast-paced environment with a consistent “can-do” attitude.
Proven ability to manage multiple work streams at once.
A full life outside of work with personal passions and hobbies!
WHAT’S IN IT FOR YOU?
Highly competitive compensation and performance-based incentive plans.
A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
A high-growth, dynamic environment with opportunities for your direct impact to be felt.
Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence)
In-person team meetups for optimal collaboration.
A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG to the next level.
The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
Access to AG1 product and swag items.
All other benefits and insurances as required by law, based on your specific country of residence.
AG is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $38,000 – $57,000 per year and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.
Athletic Greens is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.
Built around our mission, we started AG1 more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.
Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.
Our mission is to empower people to take ownership of their health.
THE ROLE
We are looking for a talented Director, Retention Operations to evaluate and launch 0 to 1 initiatives that radically change the way we serve and engage our members. The ideal candidate will have a strong technical background and feel comfortable making data driven decisions. This role should be able to work in an environment with limited direct resources and exceptional ability to assemble cross-functional partners to bring concepts from ideation to market.
Reporting to the VP, Retention & Member Experience, the ideal candidate will have a strong background in building effective retention programs that serve to scale business growth all the while providing a unique and memorable member experience. Serving as a critical thought partner to the leadership team and broader organization, the successful candidate is skilled in leveraging data to inform on business recommendations, is collaborative and influential in driving strong functional and cross functional partnerships, and demonstrates a strong desire to inspire continuous learning and improvement.
WHAT YOU’LL DO
Develop and lead retention programs that will drive customer referrals and enhance customer loyalty.
Utilize customer reviews and other key customer metrics to guide decisions and recommendations that will enhance our customer lifetime value (LTV).
Ideate and recommend ways to enhance our billing and subscription management capabilities and drive efficiency, access, and loyalty with our customers.
Partner with analytics to leverage predictive modeling to support our marketing.
Leverage insights and cross functional partnerships driven by our Customer Happiness team to identify unique opportunities to enhance the customer journey, convert prospective customers, to grow our member base and strengthen LTV.
Identify and build mechanisms that help us better personalize the member experience in a way that delights our members and inspires prospective customers.
Launch programs that increase member retention via our physical product.
Drive cross-functional initiatives and programs that help us to better reach, attract, retain and excite our growing member base.
Utilize performance metrics and customer insights to identify risks to churn, and drive activations to limit these risks (i.e. churn prevention program).
Increase subscription conversion from one-time purchasers.
Continuously keep a pulse on new client behavior, competitive and market trends to drive new features, innovative solutions, and ideas.
WHAT WE’RE LOOKING FOR
8-10 years of strategy and operations experience with a proven track record of being scrappy to drive growth.
Strong attention to detail and a proven ability to manage multiple work streams at once.
Strong interpersonal, written communication, and organizational skills.
Must be skilled at SQL.
The ability to thrive in a fast-paced environment with a consistent “can-do” attitude.
A desire to follow broader cultural conversation across social media around key topic areas: health and wellness, sports, etc.
Subscription and/or high-growth experience is preferred but not required.
A full life outside of work with personal passions and hobbies!
WHAT’S IN IT FOR YOU?
Highly competitive compensation and performance-based incentive plans.
A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
A high-growth, dynamic environment with opportunities for your direct impact to be felt.
Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence).
In-person team meetups for optimal collaboration.
A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG1 to the next level.
The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
Access to AG1 product and swag items.
All other benefits and insurances as required by law, based on your specific country of residence.
AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $141,500 – $175,500 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is only one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.
AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.
We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.
But creating winning experiences that benefit everyone simultaneously? That’s hard.
Now, 1,500+ property management companies are doing it with a fully managed Resident Benefits Package by Second Nature. We bring the expertise, technology, and service that professional property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 6-peat national industry vendor of the year.
Join 150+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple-win experiences.
About the Role
Second Nature is looking for a Quality Assurance leader to drive the software QA strategy across core functions such as sales, operations and product. You will be responsible for establishing the strategy and working with individual teams to execute on it. We are looking for an individual who has worked in a SAAS environment for a growing company and can find the right balance of speed and quality to meet business objectives.
Responsibilities:
Develop and implement the QA strategy for the company, ensuring alignment with business goals and objectives.
Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
Mentor and provide guidance to other QA team members, fostering their professional growth and development.
Collaborate with cross-functional teams, including development, product management, and customer support, to ensure high-quality software releases.
Define and implement quality metrics to measure the effectiveness of the QA processes and identify areas for improvement.
Conduct thorough testing of software applications, including functional, regression, and performance testing, to ensure they meet quality standards.
Develop and maintain test plans, test cases, and test scripts to ensure comprehensive test coverage.
Participate in the entire software development lifecycle (SDLC), from requirements gathering to release, to ensure quality is built into the product.
Identify and report software defects, track them to resolution, and verify fixes.
Stay up-to-date with industry trends and advancements in QA methodologies and technologies, and recommend improvements to the QA process.
Utilize automated testing technologies to enhance the efficiency and effectiveness of the QA process.
Preferred Qualifications:
Minimum 8 years of experience in Quality Assurance, preferably in a SAAS company or startup environment.
Has been in a key QA role for customer facing software.
Strong knowledge of software testing methodologies, tools, and processes.
Familiarity with the SDLC and Agile development methodologies.
Experience in developing and implementing QA processes and strategies.
Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
Proven ability to mentor and guide other QA team members.
Experience with automated testing technologies, such as test automation frameworks, scripting languages, and test management tools.
Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.
Remote Work Statement
This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must:
Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job duties
Have a quiet, professional, distraction-free environment in which to complete your work
Have access to your own reliable high-speed internet connection
Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)
Why Second Nature?
Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Location: Work Remotely from anywhere in the US
Flexibility: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.
locationsUS-Remotetime typeFull timeposted onPosted 30+ Days Agojob requisition idREQ-2024-19
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective
The Quality Assurance Analyst is responsible for software quality assurance activities of all OneSource Virtual technology products and services.
Essential Functions/Duties/Responsibilities
Perform functional and regression testing to ensure feature functionality follows user requirements.
Execute, develop and maintain automation test scripts and support test automation activities.
Coordinate creation of test strategies across multiple projects and execute them; review testing standards and communicate status and escalate concerns to QA manager.
Identify and recommend appropriate test environments and create relevant test data to perform required validation; perform detailed investigations into data quality issues to identify source of problematic data and develop solutions to eliminate the source of errors.
Review design specifications and provide inputs to refine the acceptance criteria following agile scrum methodology.
In collaboration with QA Management establish and evolve QA processes, procedures and metrics following industry standards/best practices that meet OSV needs.
Develop a keen understanding of product functionality, customer needs and product schedules to effectively translate into automated solutions. Respond rapidly to changing requirements and new projects by recommending and adjusting resources.
As a QA Analyst, lead integration testing efforts with 3rd party applications and work with QA management to build and maintain relationship trust and drive defined results. Provide clear and detailed test scenarios, ensure output meets testing criteria.
Foster a strong customer service mentality and work collaboratively with QA team, software development teams, and internal customers to deliver high quality services.
Establish and maintain effective communication and good working relationship with the development, product design and support teams.
Strive for high quality product releases as measured by number of severity 1 defects found following release and customer satisfaction as measured by product surveys.
Perform additional duties as directed by management.
Competencies
Keen problem-solving and organizational abilities combined with creativity, passion and attention to detail.
Analytical, solution-oriented, and possess excellent trouble shooting and time-management skills.
Strong communication skills to work effectively with vendors, customers, peers, staff and management.
Supervisory Responsibility
This role does not have supervisory responsibilities.
Qualifications and Experience
Bachelor’s degree in Computer Science or related field.
Minimum of 3 years of experience in Software QA testing.
Extensive experience with testing web-based applications including creating and manipulating test data, validating object data and error replication.
Experience working in agile scrum environment involving in multiple initiatives simultaneously.
Experience with creating test plans, test strategies from design specifications and test summary reports post QA signoff.
Experience with Behavior driven development framework.
Experience with continuous integration or Agile development.
Experience working with off-shore and on-shore teams.
Preferred Skills
Experience with Salesforce QA environments, tools and processes.
Experience with API testing.
Master’s degree.
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.
*** Candidates must be able to work 8am to 5pm Pacific Time
Position Summary/Objective The Payroll Specialist II will be responsible for providing managed payroll administration services and Workday payroll processing support to a book of clients, and will manage multiple projects with various deadlines in a fast-paced work environment. This position resides in a customer team environment and, in addition to supporting named customers will also support all customers across all service levels as the leaders and business deem necessary. In addition to day-to-day support, Workday payroll configuration and year-end support is required.
Essential Functions/Duties/Responsibilities • Act as named Specialist for Managed Payroll and Payroll Administrative customers; and, support other OSV payroll, tax and garnishment customers as needed within the service team • Provide guidance and instruction in accordance with OneSource Virtual (OSV) Standard Operating Procedures (SOPs) to OSV customers on the Workday platform • Follow daily standard operating procedures and processing checklists outlining workflow • Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met • Support customer via phone as required • Respond to internal escalated cases from payroll team and other internal stakeholders • Manage the timely resolution of customer issues including handling customer escalations, perform and document Root Cause Analysis and implement remedial procedures to close gaps identified • Conduct monthly customer check-in calls • Initiate and maintain customer relationships, including having frequent direct customer contact • Lead scheduled weekly, monthly and quarterly client calls; participate in new client transition and other service area calls as needed, such as Tax • Configure basic to medium complex Workday pay components, deductions and run categories • Support the year-end process • Troubleshoot quarter and year-end audit reports and make recommendations to customers • Maintain established accuracy and timeliness service level agreements • Meet quality and production metrics and scorecards • Generates on-demand payments as requested • Maintains payroll services support documentation • Works extensively with peers and customer teams to collaboratively support customers and resolve requests • Contribute to a positive, collaborative work environment • Follows all security protocols to safeguard confidential, proprietary, and/or customer data • Assist with special projects as needed Competencies • Excellent critical thinking, consultative, and problem-solving skills • Strong communication skills with emphasis on outstanding customer service • Flexible in a changing environment • Strong organizational skills with ability to multi-task and support multiple customers effectively • Strong collaboration skills to support collective goals • Detail Oriented with good time management skills and accuracy • Ability to establish and maintain effective working relationships • Strong analytical, data entry and research skills • Self-directed management of workload with ability to meet tight deadlines and competing demand • Use tact and discretion in dealing with customer information • Excellent problem solving and mathematical skills • Strong understanding of payroll processes and procedures • Exercises independent judgment and a sense of urgency
Supervisory Responsibility This role does not have any supervisory responsibilities
Qualifications and Experience • Associates degree or higher preferred • Fundamental Payroll Certification (FPC) required (at time of hire or within 18 12 months); CPP preferred • 3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting • 3 + years Customer Experience, or proven skills to operate at this experience level • Advanced Proficiency with the Microsoft Office suite, including Microsoft Word and Excel • Demonstrated logical Payroll thinking • Consultative mind set with a heart of a teacher • Experience with and understanding of Payroll Taxes • Experience with intermediate Payroll configuration • Strong understanding of Payroll Compliance • Year-End Support and W2 Consultation experience • Multi-Jurisdiction tax and/ or Payroll Year End Adjustments experience • Flexibility of hours to meet customers needs • Strong written and verbal communication skills
Preferred Skills • Experience in an outsourcing environment, payroll or tax • Systems Implementation experience • Workday Payroll experience • Accounting / Book Keeping / GL experience • Experience with Salesforce programs
locationsUS-Remotetime typeFull timeposted onPosted 6 Days Agojob requisition idREQ-2024-57
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective
The Payroll Processor I will be responsible for providing Workday payroll settlement services to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a entry-level payroll professional who is interested in learning the payroll business and interfacing with clients in order to provide “best-in-class” payroll expertise. This is an excellent opportunity for professional growth.
Essential Functions/Duties/Responsibilities
Processes payroll settlements in client’s Workday application
Settles on-demand payments as requested
Maintains client-specific support documentation
Responsible for managing daily control reports
Performs Treasury exceptions
Competencies
Energetic and positive
Strong communication skills with emphasis on outstanding customer service
Flexible in a changing environment
Strong organizational skills with ability to multi-task and support multiple customers effectively
Works closely with others in a team, supporting collective goals
Detail Oriented with good time management skills
Ability to establish and maintain effective working relationships
Ability to meet tight deadlines and competing demands
Use tact and discretion in dealing with customer information
Excellent problem solving and Mathematical skills
Supervisory Responsibility
This role does not have any supervisory responsibilities
Qualifications and Experience
High School graduate, GED or equivalent; higher education preferred
1-2 years Payroll Customer Service experience
Experience in Microsoft Word and proficiency in Excel
Preferred Skills
Knowledge of payroll and payroll processing preferred
locationsUS-Remotetime typeFull timeposted onPosted 2 Days Agojob requisition idREQ-2023-399
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective The Canada Payroll Specialist I will be responsible for providing managed payroll administration services and Workday payroll processing support to a book of clients, and will manage multiple projects with various deadlines in a fast-paced work environment. This position resides in a customer team environment and, in addition to supporting named customers will also support all customers across all service levels as the leaders and business deem necessary. In addition to day-to-day support, Workday payroll configuration and year-end support is required.
Essential Functions/Duties/Responsibilities
Act as named Specialist for Payroll Administrative customers; and, support other OSV payroll, tax and garnishment customers as needed within the service team
Manage and respond to cases daily to ensure service level agreements and high client satisfaction levels are being met
Lead scheduled weekly, monthly, and quarterly client calls; participate in new client transition and other service area calls as needed, such as Tax
Configure basic to medium complex Workday pay components, deductions, run categories and support the year-end process and possible assist with special projects as needed
Troubleshoot quarter and year-end audit reports and make recommendations to customers
Meet quality and production metrics and scorecards
Competencies
Excellent critical thinking, consultative, and problem-solving skills
Strong communication skills with emphasis on outstanding customer service
Strong organizational skills with ability to multi-task and support multiple customers effectively
Strong analytical, data entry, research skills and excellent problem solving and mathematical skills
Self-directed management of workload with ability to meet tight deadlines and competing demand
Strong understanding of payroll processes and procedures
Qualifications and Experience
Associate degree or higher preferred
3+ years of Payroll experience involving end-to-end processing, research, payroll logic, and troubleshooting
Advanced Proficiency with the Microsoft Word and Excel
Strong understanding of Payroll Taxes, Payroll configuration and Payroll Compliance
Year-End Support and W2 experience
Strong written and verbal communication skills
Preferred Skills
Experience in an outsourcing environment – payroll, or tax, Workday and Salesforce programs
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
Lead Workday analyst who supports HR technologies and business processes. Establishes priorities through partnerships with HR Centers of Expertise and other stakeholders. Leads large, complex projects requiring expert technical acumen, Workday proficiency and experience supporting HR functions and business processes. Provides direction on policy & procedure and offers advice to management on future development opportunities. Accountable for Workday compliance with all applicable laws, rules, and regulations. Responsible for data quality and the monitoring of reports and trending in Corporate and Field operations.
*Role can be remote in United States
Job Duties and Responsibilities
Provides consultative leadership and aligns Workday initiatives with strategic objectives.
Reviews, analyzes & evaluates complex HR business requirements, and leads Workday solution design and optimization/delivery.
Serves as project manager for large, complex projects. Applies appropriate methodologies to deliver on commitments with quality. Engages leaders and facilitates stakeholders.
Configures and tests Workday for complex projects, enhancements, and upgrades. Maintains Workday documentation.
Ownership of analysis and implementation of regulatory adherence to ensure compliance.
Assists in defining, developing, and providing information and analysis to drive and support decision-making for complex processes and business operations for internal and external customers.
Trains, mentors, and provides work direction to other analysts.
Is a Workday leader who is active in the Workday community. Brings best practices to the team.
Required Job Qualifications
Bachelor’s degree or equivalent
10+ years Workday Experience
Technical expertise and mastery knowledge across many HR functional areas
5 years Workday business process configuration experience
5 years Workday security, reporting and foundational hierarchies experience
Advanced levels of analysis and independence
Advanced working knowledge of tools to support business process analysis and design
Advanced understanding of testing tools and methodologies
Record of leading large, complex projects and delivering on commitments with quality
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
“Wow! [Your Name Here] is the best Content Strategist we’ve ever seen!”
As a Content Strategist working with Fertility Bridge, you will be responsible for strategizing with the team to create and execute marketing campaigns to boost user growth.
But how do you know if this is your dream work and if Fertility Bridge is your dream client? If you answer yes to these questions this just might be the place for you:
Are you passionate about storytelling and able to create a start-to-finish story through content planning in the social space?
Do you have a portfolio that shows off your successes in planning and calendering content strategy?
Do you have experience beyond content creation and into bigger-picture strategic planning?
YOUR MISSION
Should you choose to accept it, is to help Fertility Bridge create and execute marketing campaigns to boost user growth.
The Content Strategist will be responsible for the following outcome(s):
Inside Reproductive Health Content Strategy outlined, categorized, planned and documented. Structure and calendar planning for specific topics, guests, and angles, down to the specific questions for up to 60 podcast episodes per year and up to 60 news articles per year.
Inside Reproductive Health Content designed to grow subscriber audience from 1,800 to 18,000. Content directed to position Inside Reproductive Health as the must-consume media outlet for reproductive medicine professionals worldwide.
Inside Reproductive Health Content assigned. For up to 5 News Digests and 5 Podcast episodes per month. Specific topics assigned to Podcast Manager and News Digest Editor according to content strategy and calendar. Subject matter guests and experts proposed, including their specific topics and detailed questions.
New formats of content very specifically, suggested, developed, and implemented. Such as dividing podcast into new formats without increasing frequency or creating new formats all together, such as digital events or a digital magazine, from conception to execution.
What we think we have for you to achieve this outcome:
Inside Reproductive Health Media kit that shares vision of media platform and audience
New Inside Reproductive Health brand guide with mission, vision, taglines
Episode and Digest Planner project views in Asana that show upcoming schedule podcast episodes and News Digest articles
>200 previous podcast episodes to reference
News Digest Editor (currently company owner)
Podcast Project Manager
Digest Project Manager
Social Media Coordinator
Website Coordinator
Editorial Guide for our editorial voice
Background on business side of fertility field for you to study
What we do not have for you to achieve this outcome:
No current content architecture, outline, or documented strategy, you have to help to build and then implement them
No Editorial Guidelines, yet
No audience personas or only have outdated audience personas.You have to develop and then implement them
No Data Manager or Digital Strategist to pull audience data, yet
Data on audience behavior lives in multiple different places, you’ll have to tell us what data is needed and you’ll have to pull it together
Editorial and Brand Voice Guides are still being developed
Independent contractors have limited time windows in which they are available to meet
You must be proactive and patient in helping to align how this role interfaces with the News Digest Editor, Guest Success Manager, and project manager roles
Everyone at Fertility Bridge is responsible for the following outcome(s):
Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role
Must be a plus or a plus/minus on each of the five core values of Fertility Bridge
Leader specifies and judges the result of the outcome.
Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines
Employee or contractor must specify exactly what is required to achieve outcome
Must be accountable in Asana
Must create Fertility Bridge assets in Fertility Bridge drives using Fertility Bridge account
WHAT’S NEXT
If you feel you can contribute to a dynamic, growing company, please begin your application process byapplying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the acknowledgement email in your inbox, please check your spam folder – sometimes Hireology emails end up there.
As a remote company, we rely on remote working technologies to serve our clients. In evaluating new contributors, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.
If your resume and experience are a potential match with us, an HR Recruiting Specialist will reach out to you to schedule a 20-30 minute Zoom video interview. Following the initial Zoom interview; we may schedule a 60-90 minute Zoom fit interview with the Hiring Manager, offer 1-3 paid assignments, and offer continued work based on your terms.
“Wow! [Your name goes here] is truly pivotal in guaranteeing great relationships with our advertisers and campaigns.!
As the Advertising Success Manager at Fertility Bridge, you will ensure the successful onboarding and satisfaction of our advertisers. You will work closely with various teams and resources to achieve the following outcomes:
But how do you know if this is your dream work and if Fertility Bridge is your dream employer?
If you answer yes to these three questions:
Are you energized by providing outstanding service?
Are you successful at maintaining several advertising accounts and fostering their growth?
Are you meticulous and detail-oriented?
YOUR MISSION Should you choose to accept it, is to help Fertility Bridge manage its advertising and build great relationships with our partners.
The Advertising Success Manager will be responsible for the following outcomes:
Key Responsibilities:
Onboard up to 10 advertisers per month, which includes gathering advertiser intake, coordinating interviews as needed, and collaborating with our Advertiser Strategist and Advertiser Traffic teams.
Ensure that all sponsorship assets, spanning social and newsletter content, copywriting, artwork, and sponsored audio/video features, are approved by the advertiser before the specified deadlines.
Maintain an average advertiser satisfaction rating of over 9/10 or 4.5/5. Be the go-to person for all advertiser needs, responding to their questions, comments, or concerns within 3 business hours.
Re-sell 75% of advertisers for new campaigns within three months of the conclusion of their last campaign.
What we think we have for you to achieve outcomes:
Project management software – Asana
Sponsor Deliverables templates for tracking feature sponsor deliverables
Brought-to-you-by templates for monitoring related deliverables.
G Suite, including a Google Doc template for Advertiser Strategy Intake
A comprehensive terms of service agreement for advertisers
Sales Assistant support to facilitate smooth order processing.
A clear outline of Fertility Bridge’s Process for Helping Fertility Marketers
Advertiser Strategist responsible for providing guidance and counseling on strategy.
Advertiser Strategy Intake
An overview of our process for supporting advertisers
Background on the fertility field
Access to a salesperson to assist with closing deals.
A history of generating sales-qualified leads for clients
Potential for gathering valuable client testimonials.
What you may need to achieve the outcomes, that we do not have:
Sponsor Deliverables templates are a work in progress and may need additional fine-tuning.
Exploring opportunities to automate the collection of advertiser assets or enhance security.
Expanding the application of our Asana process template to different types of sponsorships.
Ensuring that our Insertion Order contains all necessary components for advertisers.
Collaborating to build and test a survey system for client satisfaction and metrics.
Working with the Advertiser Strategist to standardize a reporting system for advertiser performance, which may take some time.
Establishing a reporting system with a Data Manager for monitoring advertiser performance.
Advertiser leads are currently reported by the advertisers themselves.
Development of an Advertiser Planner portfolio in Asana.
Recognizing the constraints on the availability of our salesperson, who is also the company owner.
If you’re enthusiastic about providing exceptional service, adept at managing multiple advertising accounts, and meticulous in your attention to detail, we encourage you to consider this unique opportunity at Fertility Bridge. Your role will be instrumental in shaping the success of our advertising partnerships, and we look forward to welcoming you to our dynamic team.
HOW TO APPLY If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the email in your inbox, please check your spam folder – sometimes Hireology emails end up there.
You will receive instructions on next steps after your application materials have been reviewed. As a remote company, we rely on remote working technologies to serve our clients. In evaluating new employees, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.
“Wow! [Your Name Here] has really impacted the number of subscribers we have for our podcast! ”
As a LinkedIn Growth Specialist working with Fertility Bridge, you will bring more listeners to our podcast, increase subscribers, set engagement benchmarks for LinkedIn, and create a continuous process to ensure continued growth in this market all while using your advanced knowledge of LinkedIn tools.
But how do you know if this is your dream work and if Fertility Bridge is your dream client? If you answer yes to these three questions this just might be the place for you:
Do you know more about using LinkedIn than any one person should?
Have you leveraged LinkedIn paid advertising strategy to increase followers/subscribers?
Do you nerd out on developing and watching your metrics come alive?
YOUR MISSION
Should you choose to accept it, is to help Fertility Bridge expand their reach through advanced LinkedIn strategies.
The Channel Manager will be responsible for the following outcome(s):
Average number of podcast listens increased from 300 to 1,000, using LinkedIn.
Inside Reproductive Health Subscribers increased from 1,800 to 10,000, using LinkedIn.
Engagement benchmarks set for each of Facebook, Instagram, and LinkedIn.
Social media channels restructured for maximum reach and to represent Inside Reproductive Health.
YOUR MISSION
Should you choose to accept it, is to help Fertility Bridge expand their reach through advanced LinkedIn strategies.
The LinkedIn Growth Specialist will be responsible for the following outcome(s):
Average number of podcast listens increased from 300 to 1,000, using LinkedIn.
Inside Reproductive Health Subscribers increased from 1,800 to 10,000, using LinkedIn.
Engagement benchmarks set for each of Facebook, Instagram, and LinkedIn.
Social media channels restructured for maximum reach and to represent Inside Reproductive Health.
Everyone at Fertility Bridge is responsible for the following outcome(s):
Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role
Must be a plus or a plus/minus on each of the five core values of Fertility Bridge
Leader specifies and judges the result of the outcome.
Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines
Employee or contractor must specify exactly what is required to achieve outcome
Must be accountable in Asana
Must create Fertility Bridge assets in Fertility Bridge drives using Fertility Bridge account
What we think we have for you to achieve your outcome(s):
Podcast editor that edits full video file to get you the full video file
Website and Social Media Coordinator who does the posting
Graphic designer, part time
Copy writer, part time
Podcast Project Manager
>200 podcast episodes to use for promotion
~40 news articles, exclusive content to incentivize subscription
Budget of $3,000 per month for LinkedIn advertising
What we don’t have (YET!) for you to achieve your outcome(s):
Current posting process may not be sufficient, you have to instruct on specific procedural changes to process
No creative director
No brand manager
Multiple LinkedIn pages, that may need to be rebranded or combined
No benchmarks, you have to establish those and advertising goals
No previous ads results, you have to exceed goals of test budget of $1,000/month prior to rest of budget
Our industry is very niche, broader LinkedIn ads won’t work. You have to really know how to use LinkedIn’s features for Account Based Marketing (ABM)
HOW TO APPLY
If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the email in your inbox, please check your spam folder – sometimes Hireology emails end up there.
You will receive instructions on next steps after your application materials have been reviewed. As a remote company, we rely on remote working technologies to serve our clients. In evaluating new employees, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.
Contracting Process
Candidate applies through Hireology.
Candidate sends an “Introduction Video” & link to a portfolio to [email protected] (applications will not be considered until the introductory video & portfolio link is received)
Screening Call: 20-30 minutes
Fit Interview: 60-90 minutes
Paid Assignment
Continued work based on your terms
Introduction video instructions: Please include the role that you are applying for in the subject of your email. In your video, please explain how you can fulfill the outcomes of this role and why you would be a good fit for our company/this role.
“Wow! [Your Name Here] is the best Conversion Rate Optimization Specialist we’ve ever seen!”
As a Conversion Rate Optimization Specialist working with Fertility Bridge, you will optimize the lead generation and conversion rates for our clients. You will independently counsel advertisers on the advertiser strategy (including landing pages structure and copy, ad structure and copy, and lead magnet structure and copy) to increase conversion strategy of leads to sales.
But how do you know if this is your dream work and if Fertility Bridge is your dream client? If you answer yes to these three questions this just might be the place for you:
Do you have a track record of success with analyzing, identifying, and articulating issues in the conversion process, assisting digital marketing by turning leads into sales, and performing testing, providing advice, and developing strategies for improving sales conversions?
Do you have the ability to instill confidence with clients as a chief marketing strategist?
Do you have proven experience increasing conversion rates by counseling advertisers on the advertising strategy including landing page structure and copy, ad structure and copy, and lead magnet structure and copy?
YOUR MISSION
Should you choose to accept it, is to help Fertility Bridge optimize the lead generation and conversion strategies for our clients.
The Conversion Rate Optimization Specialist (Advertiser Strategist) will be responsible for the following outcome(s):
10-20 sales qualified leads obtained by Advertiser per Inside Reproductive Health campaign.
Advertisers, up to 10 per month, counseled on Advertiser strategy with zero involvement from Inside Reproductive Health owner. Including landing page structure and copy, ad structure and copy, lead magnet structure and copy.
What we think we have for you to achieve your outcome(s):
Two channels, Podcast, and Digest, each with two different sponsorship types, Feature and Brought to You By
Media Kit with information about our 1,700 subscribers and sponsorship details
Project management software—Asana
Sponsor Deliverables – Feature template for tracking feature sponsor deliverables
Sponsor Deliverables – Brought-to-you-by template for tracking brought-to-you-by deliverables
Sponsorship Planner – Overview of current Sponsorships and Deliverables
Advertiser Strategy Intake File, includes things that are important to audience
Sales and Marketing Pathway visual, to understand what’s needed for advertiser to close sale
Terms of service agreement for advertiser.
Sales Assistant, to help move order from sales to accounting, and then accounting to delivery
Podcast Project Manager, part time
Digest Project Manager, part time
Advertising Traffic Manager, part time
Operations Manager, part time
Writer, part-time
Email marketing specialist, part time
Almost 200 podcast episodes to listen to, to gain knowledge of what’s important to fertility field
30+ original news articles, to gain knowledge of what’s important to fertility field
Advertising Success Manager (Relationship Manager) as Advertiser’s main point of contact to handle day-to-day communication and customer service with Advertiser. You are not Advertiser’s point of contact
15 page resource for fertility knowledge, industry types, acronyms, what’s important to audience
10 page resource for how Inside Reproductive Health helps with the sales and marketing pathway–fluidly linking marketing to sales with measurement and accountability—with past examples
What we don’t have (YET!) for you to achieve your outcome(s):
No documented record for what types or frequencies of sponsorships gain particular results. You will have to standardize recommendations
No data administrator, at present, to pull or categorize audience behavior with regard to lead magnets. You will have to tell us what data to get and then be able to get it
No conversion copywriter
No overall planned and documented content strategy, yet
No fixed content calendar beyond five weeks
No system for enforcing Advertiser to do what they are responsible for (quality of lead magnet, landing page, lead reporting)
Sponsor Deliverables templates are work in progress and may need further refinement
Mode for collecting advertiser assets may need to be automated or moved to more secure channel, currently lives in Google doc
Deliverables may already have been sold/promised to Advertiser
Do not know if the Insertion Order contains everything the Advertiser needs or needs to do
Lead magnets currently on Advertiser’s website, not ours
No Data Manager to report on Advertiser performance
Advertiser leads are currently reported by Advertiser
Advertiser Planner portfolio in Asana may not be optimized
No Loom training on how to perform content strategy tasks
Strategy intake form is still being standardized with best practices for advertisers. You will have to discover, prove, and standardize those best practices in detail
You will have to instill the advertisers with confidence because advertisers currently view company owner as chief strategist
Everyone at Fertility Bridge is responsible for the following outcome(s):
Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role
Must be a plus or a plus/minus on each of the five core values of Fertility Bridge
Leader specifies and judges the result of the outcome.
Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines
Employee or contractor must specify exactly what is required to achieve outcome
Must be accountable in Asana
Must create Fertility Bridge assets in Fertility Bridge drives using Fertility Bridge account
Wage: Project-based compensation with a $1,000 minimum
Estimated weekly hours: That’s up to you!
“Wow! [Your Name Here] is the best Contract Recruiter we’ve ever seen!”
As the HR Recruiting Specialist working with Fertility Bridge, you have a major impact on the career fulfillment and dreams of our team. You help us build our team by finding candidates that share our values.
But how do you know if this is your dream work and if Fertility Bridge is your dream client?
If you answer yes to these three questions:
Do you enjoy the entire process of the recruitment cycle?
Are you excited about the opportunity to help us build our team of independent contractors?
Can you identify the necessary qualities for success, and place those candidates in the right seat at Fertility Bridge?
YOUR MISSION
Should you choose to accept it, is to support Fertility Bridge’s growth by sourcing, vetting, interviewing, and onboarding successful independent contractors.
The Recruiting Specialist will be responsible for the following outcome:
Recruitment of up to 15 part-time or independent contractor positions per year, each within 1.5 months from opening to executed independent contractor or employment agreement, who are a Yes on GWC, and a plus or a plus-minus on each of Fertility Bridge’s values on the People Analyzer. Management and distribution of promotional budgets for advertising job postings across platforms. Consistent and timely updates for accountability in Asana.
What we think we have for you to achieve outcomes:
An applicant tracking system, Hireology, with interview templates and an automatic sweep to Indeed
A Human Resources Manager that is responsible for HR processes
Visibility into Griffin’s and team members’ calendars (Calendly) and Zoom links for scheduling
Accounts for job posting sites like ZipRecruiter, LinkedIn, RedBalloon, Angel List, and Indeed with the ability to request additional source sites
Monthly promotional budget: $300 for in-need independent contractor positions
Previous job descriptions, and standardized job description template, to use in creating each unique posting
A payroll service Gusto for W2 employees
A service called Corpay that is used to pay independent contractors
An interview structure, from The Who method of hiring, see Fig 7
Interviewing videos and resources
Asana project management software for tracking each recruitment and providing a fluid communication tool
Weekly Zoom meeting with the HR Manager to provide project support
A corporate Google account with Gmail, Calendar, Drives
Feedback loop with Hiring manager to ensure candidate synergy
A lucrative project-based fee schedule that pays a very competitive project rate based on the position and how quickly you fill the role.
What we don’t have (YET!) for you to achieve your outcome(s):
Not all processes are fully developed or documented. Improvements are ongoing.
No formal training on the Entrepreneurial Operating System (EOS) or its People Analyzer, yet. You’ll have to seek information online.
No formal training on the WHO Method of Hiring. You’ll have to seek information online.
Corporate Zoom account. You will create your own utilizing your Fertility Bridge Google account information.
No full suite of technology training. You will need to be proactive in learning Hireology, Asana, and Google tools to use them to their fullest.
Everyone at Fertility Bridge is responsible for the following outcome(s):
Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role
Must be a plus or a plus/minus on each of the five core values of Fertility Bridge
Leader specifies and judges the result of the outcome.
Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines
Employee or contractor must specify exactly what is required to achieve outcome
Must be accountable in Asana
Must create Fertility Bridge assets in Fertility Bridge drives using Fertility Bridge account
WHAT’S NEXT
If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the acknowledgment email in your inbox, please check your spam folder – sometimes Hireology emails end up there.
As a remote company, we rely on remote working technologies to serve our clients. In evaluating new contributors, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.
If your resume and experience are a potential match with us, an HR Recruiting Specialist will reach out to you to schedule a 20-30 minute Zoom video interview. Following the initial Zoom interview; we may schedule a 60-90 minute Zoom fit interview with the Hiring Manager, offer 1-3 paid assignments, and offer continued work based on your terms.
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America’s Best Midsize Employers for 2023!
Position Summary
The Compensation Analyst Principal is responsible for conducting in-depth data analytics and administering Short-Term and Long-Term Incentive programs. In this position, you will be responsible for collecting, analyzing, and interpreting information regarding our organization’s workforce. The insights and recommendations you provide will be of great value in determining our human resources strategies and optimizing our talent management processes. This role also plays a vital part in ensuring fair and competitive compensation practices within the organization.
Key Responsibilities
Data Analytics:
Collect and analyze large sets of human capital data, including employee demographics, performance metrics, turnover rates, and compensation data.
Develop and maintain databases and data systems to ensure efficient data storage and retrieval.
Use statistical techniques and data visualization tools to identify trends, patterns, and correlations within the human capital data.
Prepare and present reports and dashboards that effectively communicate key findings and insights to stakeholders.
Collaborate with HR professionals, business leaders, and other stakeholders to define data requirements and develop data-driven solutions.
Conduct ad hoc analysis and provide actionable recommendations to support strategic decision-making.
Stay up-to-date with industry trends and best practices in human capital analytics and contribute to the continuous improvement of data analysis methodologies.
Incentive Programs Administration:
Implement and administer incentive programs including performance-based incentives that align with the organization’s compensation strategy and goals.
Collaborate with finance and legal departments to ensure compliance with regulatory requirements.
Monitor and evaluate the effectiveness of incentive programs, making recommendations for improvements as needed.
Compensation Analysis and Reporting:
Prepare and present comprehensive compensation analysis reports to senior management and key stakeholders.
Assist in the development of compensation policies and guidelines, ensuring compliance with industry best practices.
Stay up-to-date with market trends and changes in compensation regulations, providing recommendations for adjustments to compensation programs.
Provide guidance and support to HR business partners and managers on compensation-related matters.
Compensation Program Support:
Participate in the design and implementation of annual salary review and bonus programs.
Conduct job evaluations and salary surveys to ensure internal equity and external competitiveness.
Collaborate with HRIS team to enhance compensation data management systems and processes.
Assist in the development and delivery of compensation training programs for HR and management staff.
This job description is intended to provide a general overview of the position and does not encompass all the duties and responsibilities of the role. Additional tasks may be assigned as needed.
Qualifications
Education:
Bachelor’s degree in Human Resources, Finance, Business Administration, or a related field.
Certified Compensation Professional (CCP) designation preferred
Experience:
At least 5 years of experience in compensation analysis, data analytics, and incentive plan administration
Knowledge Skills and Abilities
Strong understanding of compensation principles, practices, and trends, including knowledge of executive compensation and equity-based compensation plans
Proficiency in compensation analysis and modeling techniques, utilizing tools such as Excel or specialized compensation software
Solid knowledge of relevant laws and regulations governing compensation, including tax implications of equity-based compensation plans
Excellent analytical skills, with the ability to interpret data and provide meaningful insights and recommendations
Strong attention to detail and accuracy, ensuring data integrity in compensation analyses.
Effective communication and presentation skills, with the ability to clearly convey complex compensation concepts to both technical and non-technical stakeholders
Collaborative mindset, with the ability to work effectively in a cross-functional team environment
High level of professionalism, integrity, and confidentiality when handling sensitive compensation information
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Performs various duties in support of the professional underwriting team members.
Essential Job Functions:
Under direct supervision, reviews policy changes, documents and notes on personal lines policies. Ensures correct documentation is obtained from agents/insureds and processes accordingly per established guidelines.
Sends requests for additional data as needed. Responds to inquiries from insureds, Claims, and agency personnel regarding forms, underwriting procedures, policy information, etc.
Participates in projects where goals may include, but are not limited to: premium leakage and expense reduction.
Orders third party reports as needed.
Other duties as assigned by Leader.
Education:
• High School diploma required
Experience:
• At least 1 year of directly related experience required
• Or equivalent combination of education and/or experience
Knowledge and Skills:
• General knowledge of the organization, practices and operations.
• Good verbal communication skills to deal effectively with agents, insureds and claims personnel in verifying file information and providing good customer service.
• Effective listening skills.
• Requires critical attention to detail, organization and accuracy of work.
Posting Details Posted: February 22, 2024 Full-Time Salary Range: $30,803 USD to $53,969 USD Salary: $17 USD per year LocationsShowing 1 location Remote, US Job Details Description Position Summary:
Under immediate supervision, the primary job function of the Payment Specialist is monitors installment payment schedules, collects and records payments on subrogated claims. Contacts and negotiates with delinquent parties to encourage payment of reimbursable monies.
Essential Job Functions:
Monitors installment plans and collection of monies due from subrogated auto, property damage and medical payments claims. Records payments received and credits appropriate accounts on manual and computerized systems. Maintains accurate balance of payments. Maintains reports. Contacts debtors through telephone and written communication in order to encourage payment on assigned accounts. Analyzes and determines reasons for nonpayment and negotiates repayment plans with debtors. May recommend deferral of payment in hardship situations. Recommends legal action or other means of collection to ensure recovery of debt. Prepares pertinent file information for transfer to outside collection agencies or legal organizations (i.e. DMV, MVR, police report, photo history, etc.). Maintains and updates files on diary system in order to ensure an accurate record of reimbursements and compliance with established Company procedures. Responds to calls from insureds, claimants, attorneys, etc. regarding the status of the file. May issue payments for supplemental material damage, rental car charges, etc. as necessary. Sets reserves based on actual supplemental billing. Reviews uninsured motorist recovery files and prepare for assignment to outside vendors. Education:
Completion of a general high school education Experience:
9 – 12 months of collection or related experience Or equivalent combination of education and/or experience
Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholar-practitioners to positively affect social change. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.
The Contact Center Analyst is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department. The Analyst is expected to be a Subject Matter Expert (SME) of processes and technology for at least two of the following system areas: CRM, Workforce Management, telephony/call center systems, reporting and analytics, and/or other relevant systems. A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education, strong communication skills with technical and business colleagues and leaders, knowledge of project management principles and the capacity to learn advanced systems, technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies.
Responsibilities
As this position supports a wide range of business, systems and process functions, the successful candidate will lead and manage responsibilities as a system and process Subject Matter Expert (SME) and consultant in at least two of the following areas: Customer Relationship Management, Workforce Management, telephony systems and reporting and analytics.
Providing regularly scheduled and ad hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI, MS Power BI and other business intelligence analytical tools.
Performing administrative functions, executing, maintaining and delivering process requests, overseeing deliverables and Service Level Agreements (SLAs) for each of the systems assigned to you. This could include setting up system profiles, Q/A testing, tracking/forecasting call volumes and colleague activities, establishing omni-channel system campaigns and other tasks as needed
Serving as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas: CRM, SIS, Student Finance/AR, Workforce Management, Telephony and Omni-channel systems
Working and communicating with business leaders at all levels to identify needs, determining and recommending system and analytic solutions, documenting data requirements and developing reports and/or system processes to support and optimize business performance
Serving as liaison with technical teams in IT to communicate business needs, determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements
Documenting and tracking activities associated to different academic partners
Completes other duties as assigned.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
Bachelor’s Degree
Master’s Degree Preferred
3+ years of customer service experience preferred working in at least one or more of the following higher education areas: Admissions, Registrar Services, Student Finance or Academic Advising.
3+ years of experience preferred working with CRM, Telephony, Workforce Management, SIS systems processes and/or call center technologies or similar applications.
Experience with project and/or change management.
Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal reports.
Strong MS Office skills required, especially with MS Excel.
Capacity to learn technical systems and environments, interested in developing their technical skills.
Detailed-oriented with the ability to work independently, problem solve and drive to solutions.
Ability to work independently, problem solve and drive to solutions.
Good written and oral communication problem solving skills.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $19.91 and $36.09. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Description As the Finance & Accounting Specialist, you are responsible for reconciling student payments and ensuring all accounts properly reflect a student’s payment history. You also assist the AP/AR Manager with posting cash receipts and ensuring that all students’ needs relating to required payments are met.
Requirements Who is American College of Education
Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students’ needs first.
ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.
Who You Are
You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.
As the Finance & Accounting Specialist, you are responsible for reconciling student payments and ensuring all accounts properly reflect a student’s payment history. You also assist the AP/AR Manager with posting cash receipts and ensuring that all students’ needs relating to required payments are met.
Compensation
ACE is committed to paying a competitive wage while staying true to our mission maintaining high-quality, affordable programs for our students. The starting salary range for this position is $50,000, plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.
What We Look for in the Ideal Candidate
Demonstrates self-reliance by meeting/exceeding workflow needs. Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills. Follows established processes as outlined by organization and leadership. Completes assigned duties based on daily business needs and individual skill set. Consistently produces a high volume of quality work. Capable, and adapts as needed, to work under pressure and meet tight deadlines. Proven ability to work independently with limited supervision and with other department personnel. Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives. Must have exceptional communication, organization, and time management skills. Must be “self-motivated” as well as creative and efficient in proposing solutions to complex, time-critical problems. Must be collaborative in driving decisions and a team-player. Strong analytical and problem-solving skills with a high attention to detail. Builds and maintains student satisfaction. Recognizes and anticipates student needs. Day to Day Responsibilities
In this role you will wear different hats, but your skills will be especially essential in the following areas:
Reconcile student payments to the student information system and general ledger (ex. credit card payments, lockbox). Process, award and audit third-party financing arrangements with student accounts to ensuring third-party financing funds are properly received and reported. Review and audit student ledgers for charges, scholarships, degree conferral and grants. Manage other payment options for students (ex. payroll, direct bill) Manage financial holds and department email inbox. Manage/assist with collections which involves outreach to students. Assist with finance and accounting duties as workload requires. Qualifications and Education Requirements
Bachelor’s degree in accounting, finance, or business. 2-3 years accounting/bursary experience. Preferred experience with CampusNexus student information system. Our Commitment to Employees
Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For five years, ACE has received recognition as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:
Medical, dental, & vision insurance HSA and FSA options Paid parental leave Paid volunteer time Tuition reimbursement & reduction programs Generous PTO 401k and employer match Full-service wellness and EAP program Employee recognition and awards programs Employer paid life & AD&D insurance Short-term disability Employer paid long-term disability And more… Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.
Diversity
At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our . We may celebrate diversity, but we “live” inclusion.
Additional Notes
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Internet bandwidth speeds from an employee’s remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.
American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities.
For Those Who Work At Home – Various, Ohio 44145 The Commercial Card Servicing Team Lead is responsible for handling various escalated and complex requests surrounding the day to day servicing of commercial card clients. The Commercial Card Client Service Team Lead will lead a group of Servicing Specialists which handle day to day servicing requests or concerns which include conversations with the client, documenting detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience for the customer. They will assist in complex client projects and be the escalation point for Relationship Managers, as appropriate, and provide overall business support as needed.
ESSENTIAL JOB FUNCTIONS
Lead employees who handle client service requests to maintain SLA’s and accuracy of responses Provide support for various escalated and complex requests surrounding day to day servicing Lead conversations with clients to assist with escalated issues to determine best next steps for client and resolve client issues. Includes tracking and reporting on root causes to manager. Document escalated issues in bank complaint tracking system. Support client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on client escalation analysis. Analyze & Maintain portfolio by creating proactive outreach campaigns for PCI, Client Engagement and Implementation. Be point of escalation for Relationship Managers and other internal/external resources. Partner effectively with internal partners to provide process improvement guidance to enhance efficiencies to leadership. Review, analyze and action daily servicing volume to verify procedures are being followed and clients’ needs were met, additional outreach to the client, if appropriate. Assist with training for clients that have escalated through processing partner or internal partner. Create and deliver ad hoc report as requested and appropriate. REQUIRED QUALIFICATIONS
Five + years in financial services; commercial card, issuing, OR accounting and client escalation management experience. Strong analytical skills. Excellent problem solving and quantitative skills. Strong internal and external communication skills. Organizational skills, including ability to prioritize work. Must be able to handle fast paced, ever changing work environment. Excellent time management skills. Attention to detail. A team player with proven ability to build strong collaborative relationships with internal partners. Dedicated to exceeding the expectations of clients. Ability to identify inefficient processes, recommend solutions. An ability to change, influence others, and foster teamwork. Proficiency with PCs and standard Microsoft Office software. Preferred qualifications
DXC and WEX systems experience COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $60,000.00 to $70,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 03/27/2024 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
POSITION SUMMARY The Eligibility Services Department at Allied is responsible for the day-to-day operations of the following services: Eligibility, Prescription Benefit Manager (PBM), Flexible Spending Account (FSA), and COBRA. The Transaction Coordinator is responsible for accurately processing eligibility data and assisting with issue resolution.
TRANSACTION COORDINATORPOSITION SUMMARYThe Eligibility Services Department at Allied is responsible for the day-to-day operations of the following services: Eligibility, Prescription Benefit Manager (PBM), Flexible Spending Account (FSA), and COBRA. The Transaction Coordinator is responsible for accurately processing eligibility data and assisting with issue resolution. ESSENTIAL FUNCTIONSInput eligibility data and update member records in various technology platformsTerminate member records in eligibility programs in various technology platformsProcess annual enrollment changes for assigned groupsAssign member UID’sReview and audit Eligibility, PBM, FSA, and COBRA transaction and maintenance reports dailyReview eligibility audit reports and determine if member updates are requiredIdentify transaction related processing errorsProcess ID card requests for assigned groupsProcess FSA debit card requests for assigned groupsProcess voids and reissue payment requests within our FSA processing systemAssist with various Eligibility Services projectsPerform additional tasks and duties as assignedEDUCATIONHigh school diploma or GEDEXPERIENCE & SKILLS1-3 years related experience, preferredPrevious experience with data entry preferredIntermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications.COMPETENCIESCommunicationCustomer FocusAccountabilityFunctional/Technical Job SkillsPHYSICAL DEMANDSThis is an office environment requiring extended sitting and computer workWORK ENVIRONMENTRemoteThe company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
ESSENTIAL FUNCTIONS Input eligibility data and update member records in various technology platforms Terminate member records in eligibility programs in various technology platforms Process annual enrollment changes for assigned groups Assign member UID’s Review and audit Eligibility, PBM, FSA, and COBRA transaction and maintenance reports daily Review eligibility audit reports and determine if member updates are required Identify transaction related processing errors Process ID card requests for assigned groups Process FSA debit card requests for assigned groups Process voids and reissue payment requests within our FSA processing system Assist with various Eligibility Services projects Perform additional tasks and duties as assigned EDUCATION High school diploma or GED EXPERIENCE & SKILLS 1-3 years related experience, preferred Previous experience with data entry preferred Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications. COMPETENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Full-Time LocationsShowing 1 location Online / Remote Job Details Description Payroll Analyst (Online/Remote) American Public Education, Inc.
The Payroll Analyst is responsible for the reconciliation and reporting of all payroll transactions, various monthly close processes and analysis, and quality assurance of current payroll processes. The position requires the ability to research state and federal regulations and statues, in order to perform essential job functions and make recommendations to management. The ability to maintain confidentiality especially when dealing with employee records is a requirement for this position. The payroll analyst must demonstrate the aptitude to communicate with all employee levels is essential.
The Payroll Analyst reports to the Payroll Manager. This position has no direct reports.
Responsibilities:
Provide management with updates on federal or state regulatory statue changes that impact department activities and recommend policy and procedures updates as needed. Responsible for ensuring the completion of bi-weekly and off-cycle reconciliations of payroll transactions. Ensure bi-weekly payroll processes are completed in between pay cycles. Initiate the Payroll month end close processes to include coordinating with General Finance, generating required reports, analysis and review. Complete various month-end duties to include, but not limited to, bank reconciliation, tax reconciliation, and payroll general ledger reconciliation. Create ad hoc reports for various payroll analyses. Utilize proactive, clear and professional communication to provide changes and relevant information to Director, Payroll & senior management. Conduct quality assurance testing of payroll processes and transactions and report monthly reports of statistics to Director, Payroll. Complete any payroll system testing to include, but not limited to, creation of test plans, coordination of testing and resources, and providing appropriate documentation, support and necessary approvals to Director, Payroll. Open, track, and formulate solutions for escalated payroll and tax cases with third-party payroll servicer. Review annual narratives by providing critical analysis and feedback regarding changes and updates to processes Create, maintain, and review check-lists for various processes with the intent to uphold streamlined and compliant processing. Collaborate with the Payroll team to recommend, develop, and implement process improvements. Collaborate with Human Resources and other university departments on workflow and projects. Provide documentation to comply with Sarbanes-Oxley and Financial audits for controls and narratives related to payroll. Interact with other teams to achieve daily goals. Remain knowledgeable of all policies & procedures as well as industry changes, best practices, and technology through the practice of continuing education and research. Able to participate and lead special projects as assigned. Requirements:
Advanced proficiency with Microsoft Office products to include Excel, Access and Word. Demonstrates positive work ethic and attitude. Demonstrated ability to work and communicate with many types of people and situations. Ability to work independently and exercise sound judgment. Maintains professional knowledge on the latest best practices, state laws, state regulations, federal laws, federal regulations, and other developments in the employee’s area of competence. Demonstrated ability to perform research as necessary. Understanding of payroll processes and payroll taxes. Excellent oral and written communication skills, understanding finance and technology terminology. Excellent attention to detail. Ability to work independently and exercise sound judgement. Bachelor’s degree in Accounting or Finance from an accredited institution is preferred. Certified Payroll Professional (CPP) is preferred. Minimum of 3 years work experience in payroll is required. Experience in Ultimate Software is preferred. Education and Experience:
Bachelors Preferred CPP Preferred About Us:
Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), Rasmussen University and Graduate School USA (GSUSA).
It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
At U.S. LawShield our focus is on encouraging people to take proactive measures to improve their safety and self-defense abilities—and to serve those who do. We strive to create better-protected communities of responsible self-defenders who have the peace of mind to live their lives confidently. Our company was established in 2009. After initially launching in Texas as Texas LawShield®, the demand for services developed well beyond state lines. Our coverage began to expand across the United States, which is when we became U.S. LawShield.
Today, we provide coverage in 46 states and have proudly served more than 2 million people in their self-defense journey. Ready to join our driven and talented individuals who care about protecting the rights of responsible self-defenders?
The Quality Assurance Analyst is expected to coach and build contact center professionals to provide world-class customer service experiences to our members. This development of contact center representatives will ensure that we can provide easy and simple customer service, establishing deeply loyal relationships between our members and customers, and our business.
The QA Analyst engages in productive teamwork and is experienced in providing constructive feedback to team members and peers, handling varying workloads, and helping establish strong teams. In this role you will own tasks from start to finish, as well as find ways to constantly improve yourself and others. In addition, you will look for ways to improve efficiency, understand how to build a rapport with customers and team members, and are comfortable explaining our Legal Defense for Self-Defense program.
As the primary point of review for our customer service teams, this position is responsible for helping us provide an unforgettable customer experience via inbound and outbound phone, email, chat, and social media channels.
Apply if you have/are:
1 year of experience as a Quality Assurance Analyst in a contact center environment required (2+ years of experience preferred) Background in contact center roles, responsibilities, and operational execution Exceptional organization and time management skills Ability to maintain close attention to detail and accuracy Experience building rapport and offering individualized coaching tips to various personality types Familiarity with contact center service and selling techniques Proficient computer skills with the ability to learn new software Possess a current Property and Casualty Insurance License or can attain one Tracking and documentation of Community Care Center representative activities Reporting on results and performance of representatives to contact center leadership Coaching and development of contact center representatives to improve member and customer experience
Day-to-Day Duties: Listen to phone calls and review email, chat, and social media messaging (English) to ensure advisors are providing accurate information and building deeply loyal relationships between members and the brand Provide positive, constructive coaching and feedback that strengthens the advisor’s abilities to explain products and services in both recorded and real-time environments Score and review advisor performance on both relationship-building and process execution Provide differentiated feedback for various advisor groups, such as retention, acquisition, and service Establish and keep professional development plans and schedules Coach, mentor, and train teammates Inform advisors and leadership on necessary recursive training based on observations Create and contribute to a climate of teamwork and mission-focused task executio Demonstrate the values of U.S. LawShield Perform other related duties as assigned
Benefits: Salary of $54,000 – $57,000, commensurate with experience Bonus of up to 10% of annual salary paid out quarterly Insurance options include medical, dental, vision, disability, and life 401k available on day 1 PTO beginning at 15 days per year and accruing with additional tenure 12 Paid Holidays Complimentary U.S. LawShield membership Employee Assistance Program (EAP) with travel protection, counseling, and medical bill-saver program A laptop to be used for all work-related business Top performers are considered for advancement opportunities Yearly travel opportunities for our company-wide meetings if not based in Houston Join the nation’s largest legal defense for self-defense organization
Inspire health. Serve with compassion. Be the difference.
Job SummaryPosts payments and adjustments to invoices.
ACCOUNTABILITIES
Ensures completion of all manual cash posting according and enters adjustments to account balances when appropriate to departmental policy. 50%
Reviews patient accounts transaction history to ensure full understanding of next steps. Documents work activity on the patient accounts according to departmental guidelines. 10%
Works and monitors electronic work queues daily resolving any outstanding accounts according to departmental guidelines 10%
Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance. Ensures all work is compliant with privacy, HIPAA, and regulatory requirements 10%
Attends required training as appropriate, participates in general or special assignments and performs other duties as assigned 10%
Knowledgeable of the job functions required for an A/R Follow-up representative, Claims Clearinghouse representative and a Correspondence representative. Should be cross-trained and proficient operate in any of these roles if the need arises 10%
Performs other duties as assigned.
SUPERVISORY/MANAGEMENT RESPONSIBILITIES
This is a non-management job that will report to a supervisor, manager, director or executive
MINIMUM EDUCATION
High School diploma or equivalent preferred
MINIMUM EXPERIENCE
2 years- Billing, bookkeeping, accounting
KNOWLEDGE, SKILLS OR ABILITIES
Knowledgeable of the job functions required for an A/R Follow-up representative, Claims Clearinghouse representative and a Correspondence representative. Should be cross trained and proficient operate in any of these roles if the need arises – Required
Work ShiftDay (United States of America). APPLY HERE
GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.
Join us! The GoFundMe team is searching for our next searching for our next Customer Care Specialist on the West Coastwho is proficient in English & Spanish, and who will offer effective & empathetic support to our customers to resolve issues & rally behind their success.
The Job…
Making a difference by offering human support to our customers from all around the world, who are gathering or providing support for various causes important to them, all through some of the most exciting & tough moments of their lives.
Helping our customers via live chat & email to successfully transfer raised funds to their bank accounts, coaching them to succeed through their fundraising experience, & helping them navigate tricky troubleshooting scenarios.
Passionately championing customer feedback to improve the GoFundMe experience.
Working in a dynamic environment, where you’ll need to be committed, resourceful, creative, adaptable, & solution focused.
*Bilingual English/Spanish required
*This position must be located on the West Coast
You…
English fluent – Required Level 4 (Full Professional English) or above.
Spanish proficient – Required Level 4 (Full Professional Spanish) or above.
Metric & goal driven – You enjoy challenging yourself & holding yourself accountable to reaching targets! We set high standards so we can provide a human & effortless experience to our customers.
Customer centric – You care about the experience our customers have & understand the impact you have on their GoFundMe experience.
Compassionate – You truly care about people & want to help them, using strong emotional intelligence to adjust your approach based on each customer’s situation.
Adaptable – You enjoy being part of a growing organization. You thrive under new challenges & in an ever-evolving environment!
Effective in communication – You are a strong communicator who is able to confidently use communication (written & verbal) as a tool to address our customers’ needs & work with teammates internally.
Tech-savvy – You are comfortable working in an online space, learning new tools quickly, & troubleshooting tech-issues in real time.
Critical thought & solution minded – You seek out potential challenges & trends, & productively propose solutions. Everyone owns the success of our team!
Attentive to detial – Did you notice “detail” is misspelled?
Resourceful – You take initiative to research independently, organize your resources effectively, & discover creative solutions to challenges you may encounter.
Invested in personal growth – You have a growth mindset, stay hungry for feedback, & have a strong desire to learn.
Team centered – You enjoy empowering others, celebrating their wins, & supporting others’ growth.
Why you’ll love it here…
Market competitive pay
Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
401(k) retirement plan with company matching
Hybrid workplace with fully remote flexibility for many roles
Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
A variety of mental and wellness programs to support employees
Generous paid parental leave and family planning stipend
Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
Learning & development and recognition programs
Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
Employee resource groups
Your work has a real purpose and will help change lives on a global scale.
You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
The total annual salary for this full-time position is $53,500 – $72,500 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.
Acuity Scheduling allows businesses to offer online booking and effortlessly manage their appointments. We are a market leader, serving more than 167,000 businesses of all sizes and handling tens of millions of appointments each year. Our mission is to make scheduling easy, so our customers have more time to focus on what they enjoy most in life.
We are looking for an empathetic human in search of a customer-centric career working remotely to support our customer’s needs. We are a connected, collaborative, unique remote team where you can show up as your authentic self while helping entrepreneurs and small business owners succeed. Our Squarespace Customer Operations guiding philosophy is to be thoughtful, caring and efficient in supporting customers.
This remote role reports to a Customer Support Team Lead. You will begin on Monday April 15, 2024. All shifts are based on how and when our customers contact us for assistance.
You’ll Get To…
Engage our customers through live chat and email in a thoughtful, caring and efficient manner
Troubleshoot straightforward and complex customer issues
Keep up-to-date on new product features and improvements
Collaborate with teammates to learn and improve ways of working together and helping each other and our customers
Achieve set targets for pace and quality in live chat and email
Identify system issues and communicate with our Product Operations team
Identify non-standard customer experiences and escalate issues
Who We’re Looking For
Must be available for a consistent daily shift for a schedule of 40 hours a week, with weekend and holiday coverage when our customers need us
To be eligible for this role you will need to live in one of the following states: Colorado, Oregon, or Washington
Experience with dynamic writing skills with strengths in grammar and spelling
Strong reading comprehension to help identify the cause of a problem
Comfortable working in a independently and collaboratively in a remote role
Capable managing ambiguity and adapting to change
Previous customer support experience a bonus
A quiet, distraction-free work space within a dedicated room. This room will need a door that you can shut, an ergonomic chair and a desk
Uninterrupted, reliable network connection
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums
Health Savings Account with Squarespace funding
Fertility and adoption benefits
Supplemental Insurance plans
Headspace mindfulness app subscription
Retirement benefits with employer match
Flexible paid time off
Up to 20 weeks of paid family leave
Equity plan for all employees
$100 per month remote Stipend
Access to supplemental insurance plans for additional coverage
Education reimbursement
Employee donation match to community organizations
6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $48,000 – $56,000 USD
The hourly rate for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. APPLY HERE
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Senior Product Designer, Growth
Who we are
The WeightWatchers Product Design team is passionate about the positive impact we see in our members’ lives, and believe our work is important. We craft experiences across our prospect and member touch points—from the guest site, to our member apps, and to the tools our coaches use in workshops. Our purpose is to craft user experiences that facilitate weight loss through science-backed behavior change via intuitive, inclusive, and empathetic tools and support.
The Growth & Acquisition team is at the leading edge of testing/optimization and revenue growth for a legacy brand going through a digital transformation. This team sets the scope of our cross-functional growth strategy by owning all acquisition funnels, eComm, account management and organic growth/viral acquisition. Our Growth Product Designers take a multi-disciplinary approach centered around ideating and implementing product changes that build virality and growth into the fabric of the product. The growth design team collaborates with engineers, PMs, researchers, marketing and leadership to create experiences that drive acquisition, adoption and retention.
What you will do
We are looking for a Senior Growth Designer passionate about solving complex problems and building creative, high-impact solutions that change the lives of our users. You’ll work closely with fellow designers, engineers, PMs, researchers, and leadership to understand opportunities and problems, devise and test solutions, and implement a wide variety of beautiful and functional experiences for our users.
This work sits on a team singularly focused on driving acquisition on WW.com and within the WW app. You will use your talents to elevate the experience and design direction of the site and app through strategic story-telling, data-driven experimentation, and pushing-the-boundaries ideation.
You’d be a good fit if: You are inspired by the digital experiences on your phone whether it’s a social media platform, game, wellness app, or online store. You use your phone to buy groceries, watch videos, connect to your smart home, and pay bills. You are ok with being outside of your comfort zone at times. We test a lot and we test often so we are committed to exploring while still being true to our branding. You are not precious about your designs, instead eager to learn and push on what works.
Key Responsibilities
Working collaboratively with product and engineering, as well as with other partners, you’ll be tasked with understanding the behaviors, motivations, and goals of our members. Leveraging user research, analytics, and A/B testing, you will deliver an integrated and intuitive experience that is easy to learn and delightful to return to.
Furthermore, you will:
Own design and collaborate with crew members for a specific product experience
Create high-performance designs that solve both user needs and hit business goals
Contribute to team planning and rapid experimentation strategy
Create UX flows, wireframes, prototypes, and pixel perfect UI
Facilitate and participate in research, workshops and brainstorming sessions
Partner with engineers to bring designs to life
Create constant iterative improvements based on A/B testing data and user feedback to provide qualitative and quantitative insights to drive decision making
Navigate between greenfield exploration and tactical, iterative designs
Present designs to leadership and cross-functional teams, with clear design rationale
Who you are
4-6+ of years experience designing world-class, customer-centric, consumer-facing apps and web experiences
An impressive portfolio demonstrating your problem solving process, ability and work that drives results
Fluency in Figma design and prototyping
Experience working closely with PMs and engineers, and being the team’s champion and voice of the user when creating a feature
Knowledge and application of conversion rate optimisation
Knowledge of marketing and growth strategy
Knowledge of user psychology and storytelling
The ability to understand and systematically unpack complex problems, identify opportunities, and turn that into actionable plans
Strong work ethic, self-motivation, and the ability to prioritize multiple work streams in a fast-paced agile environment
Personal Characteristics
You believe in craftsmanship and create elegant and compelling designs
You thrive best when helping to define the requirements, not just translating them into design
You facilitate and draw the best design ideas from teammates
You know what details matter at each stage of the product life cycle, and how to involve engineers at the right time to get the fit and finish right
You develop strong relationships with product managers, developers, writers, and business partners
You have a deep sense of the company’s business model and what will move the needle
You are able to navigate between greenfield exploration and tactical, iterative designs
You are curious about and care about helping others thrive, be they coworkers or customers
Base salary may vary depending on, but not limited to: skills, experience, and location. Base Salary – $130,000-160,000/yr
WW is a global wellness and technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encompass healthy eating, physical activity and positive mindset. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all. APPLY HERE
The Credit Review Team serves as the third line of defense relative to credit risk. The Sr. Credit Review Officer is responsible for analyzing and monitoring of credit quality and loan exposure for the Bank’s Commercial and/or Retail loan portfolios. The Sr. Credit Review Officer evaluates the accuracy of assigned risk ratings and proposed adjustments as necessary.
Primary Responsibilities:
Independently complete reviews of loans for larger, more complex credits, as requested by department management. In accordance with established operational procedures, review and validate the accuracy of individual risk ratings and/or Retail protocol for risk analysis for loans reviewed.
Ensure underwriting and credit analyses are sound and appropriately justify and/or mitigate credit risk.
Analyze and understand financial data, collateral documentation, and other credit issues. This process includes analyzing financial data and collateral documentation to determine the borrower’s cash flow and ability to repay debt and gauging the quality and collectability of collateral.
Provide appropriate documentation and support for reviewed loans.
Communicate, as needed, with 1st and 2nd line of defense management regarding loans reviewed.
Assist with special projects as assigned and perform additional duties and responsibilities as required.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
As part of the third line of defense, the Sr. Credit Review Officer plays a key role in Credit Review’s activities to independently evaluate the strength of the credit risk management framework, including the accuracy of assigned risk ratings. The Sr. Credit Review Officer has a good understanding of credit policies and procedures, as well as large and more complex loan exposures. The Sr. Credit Review Officer alerts management to credit problems so that action can be taken to ensure timely recognition of appropriate risk ratings with proper accrual designation, reserve and/or charge-off as warranted.
Supervisory/ Managerial Responsibilities:
May provide coaching to Credit Review Officers and assist with staff training.
Education and Experience Required:
Bachelor’s degree in a business related curriculum and a minimum of 5 years’ experience in commercial or consumer credit, lending, residential mortgage, finance, accounting, audit and/or other relevant experience,
OR in lieu of a degree,
a combined 9 years’ higher education and/or working experience, including 5 years’ experience in commercial or consumer credit, lending, residential mortgage, finance, accounting, audit, and or other relevant experience.
Working knowledge of credit risk management techniques, credit regulatory guidance, and bank credit administration.
Ability to communicate effectively both in writing and verbally.
Experience with spreadsheet, word processing, presentation and database software.
Ability to multi-task and prioritize to complete work within established timeframes.
At M&T Bank, we make a difference in people’s lives. For more than 160 years, we’ve been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers.
Our talent and culture set us apart. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members. At M&T, we are a talent and people driven organization.
We support our employees every step of the way.
Competitive compensation
Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance
Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
401(k) match at 5% with options for Roth and discretionary employer contributions
A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more
Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts APPLY HERE
Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
Our Values:
Aim for Understanding
Be All In
Bring Your Whole Self
Lean Into Discomfort
Put Members First
About the Role:
As a member of the Burden of Illness (BOI) Analytics team, the individual in this role will have a focus on performing in-depth financial analytics providing comprehensive, thoughtful feedback to our operational team as Cityblock builds out a best-in-class risk adjustment function.
Health care data is complex and vast, so you must be excited about sinking your teeth into complex problems, untangling them and communicating your findings to the team. The partners we work with, the markets we operate in, the membership we serve, varies across different blocks of our business. Also, healthcare data is seldom perfectly clean and consistent, so you must be willing to spend the time to understand the data as a foundational component to the work. You will have the opportunity to learn, improve and expand the analytic assets available to the team and our core stakeholders.
In addition, your work will help our market leads understand the drivers of the financial performance under their contracts with payers in each market. You will work with members of the Coding and Billing team, clinicians and strategy to interpret emerging trends within our risk adjustment performance. You will help formulate complex analytics to be consumable by business leaders.
We are seeking a curious, experienced data analyst to design and build analytic solutions that will inform business decisions, drive operations, measure our performance and demonstrate our value as a company. If you have a passion for health care data, creating solutions, driving value with analytics insights, and are an amazing teammate, we want to hear from you!
Requirements for the Role:
Bachelor’s Degree in a relevant field: computer science, data science, mathematics, physics, health sciences or related field; or equivalent experience
Risk Adjustment model knowledge either Medicare or Medicaid (HCC, CDPS+Rx)
Exposure to healthcare data (payor claims processing, EDI, EHR, HIE, PBM)
3 + years experience as a Data Analyst within the healthcare industry
Experience with business intelligence (data visualization and dashboarding) such as Tableau, Looker, Sisense
Proficiency with SQL for multiple databases (BigQuery, standard MSSQL, PL/SQL, MySQL, PostgreSQL, Teradata)
Experience working in a team-oriented, collaborative environment
Strong problem solving skills and growth mindset are essential
What We’d Like From You:
A resume and/or LinkedIn profile
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
–
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $111,510 to $120,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. APPLY HERE
Pearson, a global leader in education, is seeking dedicated individuals to join our team as Professional Temporary Scorers. As a scorer, you will play a crucial role in evaluating and assessing educational content and assessments, ensuring that students receive fair, accurate, and unbiased evaluations. This temporary position offers an opportunity to contribute to the educational assessment process and gain valuable experience working with a renowned educational organization.
Key Responsibilities:
Assessment Scoring:
o Evaluate and score student responses to educational assessments, adhering to scoring guidelines and rubrics.
o Provide constructive feedback and comments to help students understand their performance and improve.
Quality Assurance:
o Maintain high-quality standards in scoring, ensuring consistency and accuracy in the evaluation process.
o Participate in regular training and calibration sessions to enhance scoring skills.
Timely Delivery:
o Meet or exceed established scoring productivity and quality targets.
o Adhere to project schedules and deadlines.
Communication:
o Collaborate effectively with team members and team leaders to address questions, concerns, and challenges.
o Communicate any technical issues or inconsistencies to ensure prompt resolution.
Professional Development:
o Engage in ongoing professional development and training opportunities to stay current with scoring guidelines and procedures.
Qualifications:
Possess a bachelor’s degree from an accredited college or university.
Eligible to work in the United States.
Basic computer skills.
Ability to maintain a confidential work environment.
Availability to work between 20 – 40 hours per week, with a flexible schedule
Teaching experience is preferred.
Previous scoring experience is a plus.
Working Conditions:
To ensure smooth operations and uphold security standards, scorers must have access to the following:
A personal computer that meets the requirements of the scoring system.
Reliable internet service.
For security reasons, scorers may not use shared office computers or work from institutional or public computer labs.
Training and scoring activities must take place within the United States or Puerto Rico.
Home scorers must comply with the following minimal system requirements:
Windows: 10 or newer
Mac: Mac OS X 10.9 or newer
A monitor capable of a screen resolution above 1024 x 768.
Some projects may require the ability to play audio.
At least 5 Mbps of download speed and 1.5 Mbps of upload speed.
Note: We currently do not support mobile operating systems (Android, Apple iOS, Chrome, and Windows RT).
Why Pearson:
Educational Impact: Contribute to the educational assessment process and help students receive fair and accurate evaluations.
Professional Growth: Gain valuable experience working with a respected leader in the education industry.
Flexible Work: Temporary positions allow for a flexible work schedule and the ability to work from home.
If you have a passion for contributing to the assessment and development of educational content, we encourage you to apply for the role of Professional Temporary Scorer at Pearson. Join us in our mission to improve learning outcomes and support students worldwide in achieving their educational goals.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, genetic information, disability status, veteran status, national origin or any other characteristic protected by law.
Starting at $53,000 Job Description Compensation: Starting at $53,000+ annualized
H-1B Visa Sponsorship Not Available, W2 only.
Full Time, Remote Position
Who we are:
The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Inbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on management of the final mile delivery network for all inbound shipment volume along with process improvement to keep up with our rapid growth. Since 2020, The WebstaurantStore has nearly doubled in size! This role plays a key part in optimizing our supply chain network to support our customers to run their businesses more efficiently and profitably.
We are looking for driven, motivated candidates with the following requirements:
H-1B Visa Sponsorship Not Available, W2 only. Proficient in MS Office (Outlook, Word, Excel, PowerPoint). Strong analytical and problem-solving skills. Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding. Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment. Ability to quickly adapt as business needs change Ability to address difficult situations with diplomacy and emotional intelligence. Ability to complete accurate work with minimal errors. Ownership mentality in finding solutions and taking initiative. Bachelor’s degree in a related field, or equivalent combination of education and final mile logistics experience. Cover letter including examples of process improvement/relevant experience.
As an Inbound Logistics Specialist you will:
Manage trucking partner communication to ensure high service levels. Maintain and foster relationships with receiving warehouses to problem solve, provide additional support, and make proactive decisions. Identify and execute process improvement initiatives to ensure highest team efficiency. Identify and action opportunities for cost reduction in the network. Monitor delivery exception communication and problem solve through email. Develop and send reporting to communicate forecasting, cost comparison, and data validation. Act as a subject matter resource to both internal and external stakeholders. Collaborate with other teams to accomplish cross-departmental goals. Monitor changes affecting inbound volume and receiving capacity.
What we have to offer:
Continued Professional Development after onboarding. Opportunities for Growth based on performance, not tenure, including structured growth paths, formal leadership, job crafting, and continued learning. Competitive compensation Starting Package of 20 Days Paid Time Off (PTO) Student Loan Relief Program Gym Membership Reimbursement A dedication to on Work/Life balance, workplace inclusion, and community involvement Flexible Remote Working Options*
*Remote Logistics Specialists employees enjoy the same training and support to be successful in the position as employees at our physical office locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. A cover letter including examples of process improvement/relevant experience is required for consideration.
Hiring Process:
Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews.
Remote work qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
WebstaurantStore.com is the leading ecommerce website to meet the purchasing needs of food service professionals worldwide. Webstaurant Store, a Clark Associates company, is looking for an ocean import candidate to join our growing company as a Logistics Specialist on our Inbound Transportation Team. Through an advanced global supply chain, the Inbound Transportation Team manages more than $500M/year worth of goods which are imported into the US and delivered to our distribution centers, as well as serving as a critical link between procurement and warehouse operations.
We are looking for a personable and insightful individual who can take initiative and keep up with the day-to-day challenges of the ocean freight industry and import supply chain.
As an ImportLogistics Specialist you will:
Maintain and foster relationships with procurement, ocean carriers, booking agents, and freight forwarders to problem solve, provide additional support, and make proactive decisions
Manage internal and external stakeholder communication to ensure high service levels and a smooth import process
Identify and execute process improvement initiatives to ensure highest team efficiency
Identify and action opportunities for cost reduction in the network
Manage daily reporting to monitor carrier performance, cargo ready date discrepancies, and other buyer / vendor communication challenges
Collaborate with other teams to accomplish cross-departmental goals
We are looking for a driven, motivated candidate who has:
Bachelor’s degree in a related field, or equivalent combination of education and experience
1-3 years of relevant experience in Ocean Import
Strong verbal and written communication skills effective to a variety of audiences
Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
Curiosity about how processes work and can ask the right questions
Adaptability to change and is willing to keep up to date with the trends and issues of the supply chain industry
Ownership mentality in finding solutions and taking initiative
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental/vision insurance, wellness programs, gym membership reimbursement, paid maternity leave, work from home opportunities, and a 401k with company match. Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
WebstaurantStore.com is the leading ecommerce website to meet the purchasing needs of food service professionals worldwide. Webstaurant Store, a Clark Associates company, is looking for an analytical candidate to join our growing company as a Data Analyst – Supply Chain & Logistics on our Inbound Transportation Team. Through an advanced global supply chain, the Inbound Transportation Team manages more than $500M/year worth of goods which are imported into the US and delivered to our distribution centers, as well as serving as a critical link between procurement and warehouse operations. This role focuses on analyzing and providing data to support suggested business logic improvements and is a key part of growing our business.
We are looking for a data-driven and insightful individual who can take initiative to identify inefficiencies in our supply chain and collaborate with the Inbound Transportation Team and other departments to solve them.
As a Data Analyst – Supply Chain & Logistics you will:
Identify areas for potential financial savings within our supply chain and implement strategies to realize cost reduction
Design and maintain key reports to provide valuable insights to the company
Apply analytic skills to manage and manipulate high volume data from a variety of sources
Recognize areas for process improvement and automation within the team
Optimize and document data models, queries, and DAX measures
Troubleshoot, test, and update existing Power BI reports
Monitor changes affecting inbound volume and transportation metrics
Collaborate with other teams to accomplish cross-departmental goals
Solve problems through quantitative thinking and analysis
Gain operational experience working closely with our Ocean and Domestic Transportation teams
We are looking for a driven, motivated candidate who has:
Bachelor’s or Master’s degree with a focus in Engineering, Data Science, Information Systems, or Supply Chain/Logistics
1-3 years of relevant work or graduate experience
Advanced skills in Microsoft Excel and Power BI are required
Proficiency with SQL, R, and Python are preferred
Ability to deep dive into operational data and identify key takeaways
Passion for business analytics and working with large data sets
Proficiency in aggregating, cleaning, automating, and analyzing data
Strong communication skills effective to a variety of audiences
Adaptability to change and is willing to keep up to date with the trends and issues of the supply chain industry
Curiosity about how processes work and can ask the right questions
Ownership mentality in finding solutions and taking initiative
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental/vision insurance, wellness programs, gym membership reimbursement, paid maternity leave, work from home opportunities, and a 401k with company match. Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvement to keep up with our rapid growth. Since 2020, The WebstaurantStore has nearly doubled in size! This role plays a key part in growing our business to support our customers to run their businesses more efficiently and profitably.
We are looking for driven, motivated candidates who are:
Able to share past examples of implementing process improvements that created time or cost savings
Able to think like an entrepreneur, challenging the status quo and having a drive for process improvement
Able to work autonomously to take initiative and ownership of complex problems to find creative solutions
Able to leverage data to support proposed solutions
Adept at communicating effectively to a variety of audiences
Detail oriented
Able to prioritize and balance multiple responsibilities
Able to balance desired business and customer outcomes
A team player who wants to contribute to a thriving culture
Able to flourish in a fast-paced, changing environment
Computer literate
A college degree is preferred but not required. Additionally, past industry experience is helpful but not required for this role.
As a Logistics Specialist you will:
Make and execute decisions regarding the delivery needs of customer orders
Manage relationships with transportation providers, vendors, Customer Service, and others to provide the best shipping experience for our customers
Proactively problem-solve and communicate with appropriate departments when transportation or customer service issues arise
Follow up on order and shipping errors to ensure accuracy and customer satisfaction
Monitor key department metrics, including profitability, to identify opportunities for team improvement
Collaborate with other stakeholders to ensure fast processing of orders
Evaluate current processes and suggest any appropriate improvements or strategic solutions to increase efficiency and better the customer experience
Ensure the smooth functionality of internal tools and systems to reduce friction in the outbound shipping process
What we have to offer:
New Hire Training program with dedicated coaches to teach company history, culture, and systems/processes
Continued Professional Development after initial training
Opportunities for Growth based on performance, not tenure, including structured growth paths, formal leadership, job crafting, and continued learning.
Competitive compensation
Starting Package of 20 Days Paid Time Off (PTO)
Student Loan Reimbursement Program
Gym Membership Reimbursement
A dedication to on Work/Life balance, workplace inclusion, and community involvement
Flexible Remote Working Options*
*Remote Logistics Specialists employees enjoy the same training and support to be successful in the position as employees at our physical office locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. A cover letter including examples of process improvement is required for consideration.
Hiring Process:
Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews. Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
Work Location: Remote working. You must currently reside in the following US State: FL, WY, NC, MD, WI, PA, GA, OH, IN, VA, DE, AR, MN, MO, AZ, ID, NE, NM, IA, NH, MI, MT, RI, OK Work Schedule: part time, 4-6 hours Residency in the United States of America, excluding Texas and Illinois (people residing in TX/IL cannot participate) Eligible to work in the US along with US bank account Compensation: 20 USD per hour (1099 contractor basis) Experience: no prior experience required Education: no education requirements Language Requirements: Native in English Start Date: Immediately Project Duration: 4-6 weeks, potential option to extend and/or work on other projects
Does this sound like you? Are you a stay-at-home mom or dad, student, gig worker, or professional looking for freelance, part-time, remote, work-from-home jobs where you can set your own schedule? Are you interested in helping to improve the reliability of today’s AI models? If yes, then this opportunity is for you!
What we’re looking for? RWS Group is looking for Data Annotators to annotate, label, or tag text, audio, image, or video data based on specific guidelines or instructions. This information will be used to train and improve AI and machine learning models.
Typical tasks include: Evaluating English audio/image/text samples Briefly describing audio/image/text sample contents Assigning applicable categories/adjust captions or text Work benefits Work from home part time and when you want with a flexible work schedule Work-life balance – maintain your lifestyle while you work Earn extra money on the side Timely payments made directly to your PayPal or bank account Access more opportunities when you join our TrainAI Community Equipment you’ll need High-speed internet access (cable modem, DSL, etc.) A personal computer running the latest version of Google Chrome Windows or Mac OS X operating system Email service: Outlook, Gmail, or any other Job requirements
Native-level fluency of English (US) Located and eligible to work in United States, excluding Texas or Illinois. Detail-oriented with the ability to understand and follow instructions Ability to meet deadlines Responsible, reliable and communicative Minimum daily availability of 4 hours for a duration of 4-6 weeks.
How to apply? To get started, you will need to join our TrainAI Community. You’ll be asked to:
Go to the TrainAI Community registration page.
Complete the Sign Up form.
Follow the instructions provided to log in and complete Your Profile.
Once you’ve completed the steps above, you’ll start receiving email notifications about specific AI project opportunities and can begin working!
If you already registered with our RWS TrainAI Community and you meet all the requirements, we will reach out to you via email with further details.
Uscreen is a growing, bootstrapped, product-led SaaS business changing the way video-based entrepreneurs and creators monetize their content. Our all-in-one video membership platform empowers creators to generate revenue through subscriptions, communities, courses, and live-streamed events across various platforms (web, mobile, and TV).
Over 25,000 video creators use Uscreen to sell, market, manage, and expand their businesses, generating hundreds of millions of dollars in the process.
We are seeking a passionate SEO Outreach Specialist to join our team. As a key player, you will work closely with other teams, including Marketing and Product, to help us establish a powerful brand authority through networking and relationships.
What you’ll do
Determine key target audience cohorts and establish the strategy to outreach to each of them successfully.
Develop and pitch custom emails that resonate with target audiences.
Plan, execute, and manage multiple off-site SEO campaigns.
Build and nurture relationships with bloggers, journalists, and creators.
Monitor and track traffic performance from achieved link placements and report to key stakeholders.
Collaborate across internal teams, including SEO, Partnerships, Content, and others.
Relentlessly strive for improvement, and assess the performance of your outreach to find areas for improvement.
Do you have what it takes?
A creative marketer with at least 3 years of experience working in highly effective outreach programs.
A proven track record of earning powerful links, brand mentions, and relationships.
Able to overlap at least 4 hours with morning to noon Eastern Time.
You are a native or near-native English speaker.
A knack for relationship building and a passion for networking.
Excellent communication, negotiation, and project management skills.
Excellent copywriting and editing skills, with an eye for detail.
Experience with SEO tools such as Ahrefs, SEMrush, and BuzzStream.
You can easily work both independently and cross-functionally with other teams.
Strong organizational and time management skills.
General SEO knowledge and experience are preferred.
Experience in Creator Economy is a strong advantage.
Our commitment to you
We know your worth and will compensate you competitively.
Our unlimited PTO policy encourages every team member to take the time they need to unwind and recharge.
Your growth is our growth! We’ll provide you with access to best-in-class training, workshops, and conferences to help you develop and succeed in your role.
It’s a marathon, not a sprint. We make sure you have a clear growth plan to help you get to the next level at Uscreen.
100% Remote – Work from wherever your heart desires, as long as you have access to stable internet and a conducive workspace.
We also offer flexible parental leave.
Your home office should be ergonomic and inspirational to help you make some magic ✨. We’ll give you a generous WFH stipend to help you set one up.
And if WFH is not for you, we’re happy to pay for your coworking space.
We’re proud to offer personal development and mental wellness stipend.
We host virtual social events and company retreats filled with fun activities to ensure you feel part of the Uscreen family. APPLY HERE
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We’re looking for an autonomous, driven, financial-language savvy professional to join our dedicated product marketing team, focusing primarily on leading content development and engaging storytelling across high-priority projects as an embedded partner of a product-driven team.
Success in this role means excelling at collaborating with cross-functional partners while leading and developing thoughtful, engaging storytelling. You ask insightful questions that uncover gaps and propel teams forward. You move easily between big-picture thinking and fine-tuning details. You’re great at communicating, explaining your reasoning, and advocating for both a consumer or merchant.
CAN base pay range per year:
Min: $91,800
Mid: $112,500
Max: $133,100
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. APPLY HERE
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We’re looking for an autonomous, driven, financial-language savvy professional to join our dedicated product marketing team, focusing primarily on leading content development and engaging storytelling across high-priority projects as an embedded partner of a product-driven team.
Success in this role means excelling at collaborating with cross-functional partners while leading and developing thoughtful, engaging storytelling. You ask insightful questions that uncover gaps and propel teams forward. You move easily between big-picture thinking and fine-tuning details. You’re great at communicating, explaining your reasoning, and advocating for both a consumer or merchant.
What You’ll Do
Define, maintain, and evolve Affirm’s brand voice and help define how it comes to life across public communications
Work closely with cross-functional partners to develop powerful, persuasive, and memorable marketing communications
Research, write, and edit content and work through revisions to achieve optimal final product
Work alongside product marketing managers to amplify our brand assets for online and offline marketing (including emails, display banners, social media, print, out of home, conferences and tradeshows), business collateral, and PR/media assets
Work cross-functionally with PMs, designers, researchers, legal and compliance at all stages of the product development process — from ideas to optimizations
Contribute your expertise to marketing strategy and vision (not just “how should this sound,” but “how can this be better?”)
Write consumer and merchant-driven content that is clear, consistent, concise, and engaging
What We Look For
3-5 years as a copywriter, or similar role (in-house or agency)
Superior writing skills (including grammar, editing, and proofing), strong editorial judgment, and attention to detail
Demonstrated ability to take complex concepts and translate them into easy-to-understand, quotable language
Experience with and an understanding of executive communications, including experience in fintech, financial services, journalism, government, or non-profit
Experience concepting and ideating with a design partner
A creative, intellectually curious person who is a thought partner and intuitive problem-solver • Proven understanding of brand and a passion for all things digital and social with experience in content creation
A consumer of news and social media, in tune and touch with the present-day cultural conversation
Interpersonal skills, a sense of humor, and ability to work closely with others at every level of the organization
Effective time management skills, including prioritizing and managing multiple tasks, and demonstrated experience in developing personal work plans and goals • Ability to work independently within the context of a plan
Computer proficiency is required—Adobe Creative Suite, Figma is a plus
An eye for good design an added bonus
Pay Grade – USA28
Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.
USA base pay range (CA, WA, NY, NJ, CT) per year:
Min: $121,000
Mid: $148,300
Max: $175,500
USA base pay range (all other U.S. states) per year:
Min: $108,900
Mid: $133,400
Max: $157,900
Please note that visa sponsorship is not available for this position.
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. APPLY HERE
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Over the years at Dropbox, Emerging Talent has created a variety of internships, apprenticeships, and early-in-career full time opportunities to build pathways for exceptional early career professionals to succeed at Dropbox. Supported by a community of mentors, program graduates, and fellow participants, our Emerging Talent programs are the perfect place to start your career in tech.
Role Description
As a Social Media Intern at Dropbox, your responsibilities will span content creation and community management. You’ll be at the forefront of generating fresh and engaging ideas, designing eye-catching visuals, and understanding the nuances of content that resonates effectively on social platforms. If you have a passion for generating innovative ideas, crafting visually appealing content, and understand the dynamics of successful social media engagement, we want to hear from you.
In this role, you will report to the Head of Social Media and be part of Dropbox’s Communications Team.
Responsibilities
Content creation: Generate creative social content ideas for Dropbox’s brand channels, and create shareable content in various formats, including gifs, images, or short-form videos, with support from in-house creative resources or agency partners when needed
Community management: Monitor the health of our social community and identify ways in which Dropbox can better engage with or nurture our social followers
Social Listening and Reporting: Stay informed about social media trends, discussions, and sentiments related to Dropbox and the tech industry. Track mentions of Dropbox and contribute to social listening reports as needed
We’ll collaborate with you to align with your school’s schedule, ensuring a 12-week internship duration.
Requirements
Currently pursuing a BS in Business, Marketing, Communications, Journalism or related field graduating in Spring 2026
Familiarity with editing and graphic design tools for social content creation
Strong writing skills and an understanding of how copy and visuals complement each other on social media
Active user of social media platforms like TikTok, Threads, and Instagram, with a solid understanding of features, layouts, algorithm changes, and formats
Passion for social media, cultural news, and tech trends
Comfortable working in a Virtual First environment
Total Rewards
Canada: The expected salary/On-Target Earnings (OTE) rate for the role is C$3,500/month, subject to change.
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.
Our benefits and perks programs include:
Competitive medical, dental and vision coverage
Flexible Time Off/Paid Time Off, paid holidays, Company-wide PTO days, Volunteer time off
Perks Allowance to be used on what matters most to you, whether that’s productivity, learning & development, wellness, co-working space
Additional benefits details are available upon request.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Over the years at Dropbox, Emerging Talent has created a variety of internships, apprenticeships, and early-in-career full time opportunities to build pathways for exceptional early career professionals to succeed at Dropbox. Supported by a community of mentors, program graduates, and fellow participants, our Emerging Talent programs are the perfect place to start your career in tech.
Role Description
As a Social Media Intern at Dropbox, your responsibilities will span content creation and community management. You’ll be at the forefront of generating fresh and engaging ideas, designing eye-catching visuals, and understanding the nuances of content that resonates effectively on social platforms. If you have a passion for generating innovative ideas, crafting visually appealing content, and understand the dynamics of successful social media engagement, we want to hear from you.
In this role, you will report to the Head of Social Media and be part of Dropbox’s Communications Team.
Responsibilities
Content creation: Generate creative social content ideas for Dropbox’s brand channels, and create shareable content in various formats, including gifs, images, or short-form videos, with support from in-house creative resources or agency partners when needed
Community management: Monitor the health of our social community and identify ways in which Dropbox can better engage with or nurture our social followers
Social Listening and Reporting: Stay informed about social media trends, discussions, and sentiments related to Dropbox and the tech industry. Track mentions of Dropbox and contribute to social listening reports as needed
We’ll collaborate with you to align with your school’s schedule, ensuring a 12-week internship duration.
Requirements
Currently pursuing a BS in Business, Marketing, Communications, Journalism or related field graduating in Spring 2026
Familiarity with editing and graphic design tools for social content creation
Strong writing skills and an understanding of how copy and visuals complement each other on social media
Active user of social media platforms like TikTok, Threads, and Instagram, with a solid understanding of features, layouts, algorithm changes, and formats
Passion for social media, cultural news, and tech trends
Comfortable working in a Virtual First environment
Total Rewards
US: The expected salary/On-Target Earnings (OTE) rate for the role is $4,500/month, subject to change. Dropbox is a Virtual First company and is open to hiring candidates across the U.S. However, for this role, the locations posted are preferred.
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.
Our benefits and perks programs include:
Competitive medical, dental and vision coverage
Flexible Time Off/Paid Time Off, paid holidays, Company-wide PTO days, Volunteer time off
Perks Allowance to be used on what matters most to you, whether that’s productivity, learning & development, wellness, co-working space
Additional benefits details are available upon request.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
Select US: Arizona; Colorado; Florida; Georgia; Illinois; Massachusetts; Maryland; North Carolina; Oregon; Ohio; Tennessee; Texas; Virginia; Washington DC; Los Angeles, CA; San Diego, CA; Irvine, CA. APPLY HERE
Description Description What does Photobooth Supply Co do? Our team empowers aspiring entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We’ve already helped transform the lives of thousands of customers worldwide and we’re so excited for what’s to come next!
Our team is in search of a data-driven professional with meticulous attention for detail to support our Supply Chain team and Systems Manager across several crucial areas. In this role, you will provide vital support to enhance the efficiency of our procurement processes, streamlining data in various systems, and keeping our various platforms updated with the most accurate information.
Responsibilities
Assisting Procurement Manager with reviewing all open purchase orders, following up with vendors on estimated delivery dates, and updating ERP platform with the latest information from all orders Collect and manage data from a variety of sources — including ERP software, Shopify, and tracking numbers — to ensure data is accurate and clear to supporting proper decision making Updating vendor information with the latest pricing, contact information, and updated part numbers for all components ordered Updating tracking numbers and estimated delivery dates for all purchase orders as well as posting receipts on items that have delivered to specific locations Reviewing all outstanding purchase orders and following up with open orders to get the latest estimated shipping information Issuing transfer orders for inventory being moved between different locations Consolidating data from Shopify and MRP into a master Google Sheet to be referenced across different departments Fulfill items on customer orders and flagging and monitoring high fraud risk orders in Shopify and going through steps to verify these purchases Configuring orders in Shipstation and generating labels Requirements 3+ years working with a Supply Chain or Logistics team in data management Experience using a MRPEasy or a similar ERP platform Demonstrated commitment to data accuracy and data hygiene during times of chaos Strong Excel and Google Sheets experience Understanding of shipping systems and procedures Experience managing deadlines and incoming ad hoc requests in a remote environment Strong communication skills, in-person and async, and ability to express ideas clearly Ability to follow directions and established procedures as well as professionally suggesting areas of improvement for team efficacy Key KPIs / Metrics
This role will be held accountable for the following KPIs and / or metrics:
Up to date and accurate Shopify Orders with the latest information on tracking On time general receipts on open purchase orders Accuracy of open purchase order’s ETAs on all items This is a US-based remote job open to applicants residing in the following states: Arizona, California, Colorado, Florida, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and Wyoming.
Benefits Hourly Rate: $18.00-$24.00 per hour
Join a diverse and boutique team of 65 driven individuals spread across 15 states and 9 countries Be part of a fast growing company filled with career growth opportunities Collaborate with a team of dynamic, passionate, and fun individuals in a supportive and creative environment 🏥 Health Benefits
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.
As Staff Product Designer of our exceptional design team, you will have the opportunity to shape the direction of our UX framework and design strategy to help professionals shape their journey of career and personal transformation. You will take risks and push design boundaries while constantly advocating for our members (consumers), partners (Fortune 5000 companies), and coaches. You will partner tightly with product and engineering to understand pain points, validate your designs, collaborate, adjust, and iterate quickly. You will thrive in an ego-free environment that values finding the best outcomes.
If you are passionate about human thriving, applying UX thinking to complex system problems, and operating as a high-performing design team, we’d love to hear from you.
What you’ll do:
Be a strategic problem solver who will lead the most challenging strategic and business related projects often without an obvious way forward. Fully aware of adjacent dependencies, making sure solutions are pragmatic and have a high impact at the company level.
Exercise UX strategy and processes to enable the team to identify the right user insights, goals, and problem framing. Effectively applies empathy and context awareness of the problem at different zoom levels: the user level, business strategy, technical infrastructure, and organizational structure.
Execute the process of planning, navigating trade-offs, and creating meaningful user experiences — inspiring and ensuring that the products we build are designed to create impact.
Effective communicator and brilliant stakeholder manager (leaders at all levels) who can collaborate closely with product, engineering, UX research, and UX writing counterparts to shape a data-informed vision for the user experience of our products.
Make smart and decisive decisions and be comfortable and self-driven through ambiguity and uncertainty in an ever changing macroeconomy.
If you have some or all of the following, please apply:
You have 9+ years of experience leading and/or operating as an individual contributing designer.
Bonus if you’re familiar with multi-sided marketplace experiences, service design or enjoy designing experiences beyond the screen.
Passionate about our mission to “help every person pursue their life with clarity, purpose, and passion”
Naturally curious and want to push boundaries of what’s possible
Methodical with strong attention to detail
Self-directed and biased towards action
Constantly improving and open to feedback through collaboration
Expert verbal and written communicator with remote teams
Previous experience contributing as Staff to Principal level designer.
Strong design portfolio that demonstrates depth of skill in both UX and UI
Experience communicating and demonstrating prototypes in various states of polish to coworkers and stakeholders using a variety of tools (Figma, Framer, etc)
Experience leading the end-to-end design process and/or agile sprints.
You have a track record of getting others to participate in, and contribute to, the design process.
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
The base salary range for this role is $169,618 – $254,428.
If you live in New York, the base salary range for this role is: $155,550 – $233,300 : New York City $155,550 – $233,300 : Nassau, Newburgh $155,550 – $233,300 : Albany, Buffalo, Rochester, Syracuse. APPLY HERE
Mashable is obsessed with culture, entertainment, and tech. With 14.1 million average unique users and over 37 million social media followers, our mission is to be the most trusted purchase companion, helping users make the best decision for their interests and needs. Our smart, inclusive, spirited coverage gets people talking and answers readers’ most pressing questions about navigating their digital lives — and we reach a dedicated and influential audience worldwide. Future-facing and forward-thinking, Mashable is the expert on what’s trending now and next in connected culture.
Job Summary:
Mashable is hiring an eager and enthusiastic Shopping Reporter to help lead our award-winning shopping coverage. The ideal candidate will be a committed, highly organized writer with prior writing/editing experience at a digital media brand, and is passionate about both service journalism and shopping content.
Mashable’s shopping coverage is high-energy, wide-ranging, and accessible. We view ourselves as a resource and companion for audiences, helping them to make informed shopping decisions. This means finding and sharing incredible deals on must-have goods and services, testing products, writing product reviews, sifting through online reviews, and creating roundups or service-driven content that will be of long-lasting value to audiences. Our content strategy is informed by data, refined by editorial leadership, and aligned to Mashable’s editorial calendar.
The Shopping Reporter will be primarily focused on a series of specific categories to be settled alongside their editor, but is a utility player who can just as easily cover topics outside of their beats. We’re looking for a solid writer who’s naturally curious and not afraid to have a strong take about what is or isn’t worth a buyer’s time. They’re a conversational writer who’s confident and careful when reviewing products, and are able to communicate their insights and opinions with authority.
Job Duties:
The day starts when you scour the internet for the best deals and write stories rounding up the best sales for the day
You’ll lend your shopping knowledge to a series of reviews and roundups outlining “the best” of categories, plus shopping-focused utility and how-to stories that help our readers shop, stream, and spend their money more wisely
You’ll balance multiple projects on deadline, build relationships with press contacts, and serve as the owner for content updates within your categories
You will be expected to work during shopping holidays, including but not limited to Prime Day and Cyber Week
Optimize content from across the newsroom for Shopping best practices, including but not limited to: adding links, shop cards, deal lists, etc
Occasionally contribute to video projects as available and/or interested
You may be expected to build stories and perform other production tasks as needed
Job Qualifications:
Journalism experience and a desire to find the best deals and products around the web
A firm grasp on SEO best practices (and an eagerness to always learn more)
Super dependable and a genuine self starter with a positive, can-do attitude
Flawless grammar, spelling, and usage — plus a love for both the Oxford comma and the emdash
A power-user for whatever content management system, analytics tool, or intra-office software comes your way
The ability to multi-task multiple projects and deadlines
Consistently meets deadlines
Our Culture and Values:
Every day, our brands reach millions of individuals across the internet. Through our content, tools, and perspectives, we ignite curiosity, nurture knowledge, and guide purchase decisions that empower the tech-driven lives of today. Our success in this endeavor is a direct reflection of our team members who embody qualities of curiosity, knowledge, and an unwavering passion for technology, products, culture, and the world at large.
Collectively, we firmly believe that our diverse identities and experiences are our greatest assets. We wholeheartedly embrace our individuality and actively champion the multitude of perspectives present within our global teams. We labor with a clear sense of purpose to ensure consistent and predictable outcomes. We are proactive in adapting to the ever-evolving tech landscape, staying attuned to trends and insights that secure our relevance in both the present and future.
Our results are born from the accountability we uphold for ourselves and our teams. Integrity is the bedrock of everything we do, extending to our content, solutions, communications, data, and insights, serving all our stakeholders with the highest standards of honesty and transparency.
Our Benefits:
Competitive salaries
Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
Flexible Vacation / Paid Time Off
Charitable Giving Programs that include Paid Time Off to volunteer and donation matches
Family Planning Programs like MAVEN Fertility Concierge
Paid Parental Leave (up to 16 weeks)
401K savings plan with employer match
Employee stock purchase program (ESPP)
Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
Hybrid, Remote and Flexible work arrangements
Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!
Ziff Davis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This is a union position covered by the NewsGuild of New York (LINK: https://nyguild.org). The salary range for this position is $60,000-$65,000. APPLY HERE
The BMT program at Stanford performs autologous and allogeneic transplantations for over 300 patients each year. The program has been very successful with a history of limited morbidity rates and acute mortality that is well below most published reports. In addition to a successful clinical practice, our program researchers are translating their discoveries into new therapies, advancing the efficacy of hematopoietic cell transplantation for patients worldwide.
The Accountant 1 will create and manage monthly reports/financial statements relating to CTF for all active SOM projects supported. This position will liaise between University and Hospital staff in all aspects pertaining to CTF Research billing, invoicing, purchase orders, consultant agreements, large equipment purchases and MOUs. The Accountant 1 will have strong Excel skills, Quickbooks knowledge, and experience working with contracts.
Duties include:
Review, process, gather, and compile accounting transactions and documents for completeness, accuracy, and compliance. Contribute to development of analyses to be used for key activities or decision making. Identify, prioritize, and resolve accounting issues; probe beyond stated situation; identify underlying issues; recognize exceptions; perform preliminary analysis.
Run, maintain, reconcile, review, combine, analyze and validate financial data sets, utilizing financial reports, financial databases, and key financial information often from multiple systems. Assist in the preparation of basic management information reports.
Identify and resolve incorrect journal entries, data anomalies, deviations from established procedures, and unusual issues.
Collect data and perform research on details of transactions. Ensure work complies with complex internal policies and external regulations which may require interpretation.
Serve as a liaison to other departments to resolve accounting-related issues.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
DESIRED QUALIFICATIONS:
Quickbooks experience.
Strong Excel Skills.
Experience working with and managing contracts.
EDUCATION & EXPERIENCE (REQUIRED):
Associate degree plus two years of applicable experience, or combination of education and relevant work experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Proficiency in basic business applications, such as Microsoft Office; user knowledge of Excel.
Basic knowledge of accounting systems and the internet; computer literacy.
Understanding of and ability to apply accounting skills and concepts.
Ability to draft professional e-mails, memos, business letters, and reports, and to clearly and effectively communicate information to internal audiences and client groups.
Ability to learn project management skills and to participate as part of a project team.
PHYSICAL REQUIREMENTS:
Constantly perform desk-based computer tasks.
Frequently sit, sort, file paperwork or parts, grasp lightly, and use fine manipulation, lift, carry, push and pull objects that weigh 10 pounds or less.
Occasionally write by hand, twist, bend, stoop and squat.
Rarely stand, walk, reach or work above shoulders and use a telephone.
WORKING CONDITIONS:
May work extended hours during peak business cycles.
WORKING STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.
The expected pay range for this position is $64,000 to $97,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more. APPLY HERE
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work® Most Loved Workplace® Forbes Best-in-State EmployerOSHA Representative
PRIMARY PURPOSE: To provide OSHA services designed to assist and support client OSHA recordkeeping obligations, run QC/exception reports, generate routine and ad hoc reports as requested and facilitate client compliance with regulatory requirements.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Reviews, identifies, analyzes and evaluates cases for OSHA 1904 recordkeeping requirements.
Maintains current knowledge of and adheres to company internal policies and procedures, corporate directives, standard operating procedures, professional account management standards, and client service standards.
Provides reports, advice, and counseling; generates reports via one OSHA application for OSHA inspectors.
Conducts QC/exception reports as dictated by best practices and/or team lead.
Communicates information to include interpretation of regulations to claims staff and determines time loss from work.
Works with risk services colleagues to help develop prospects into clients.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization’s quality program(s).
QUALIFICATIONS
Education & Licensing High school diploma or GED required. Proficiency in Excel required.
Experience Two (2) years of workers compensation services or technically related experience or customer services experience or equivalent combination of education and experience required.
Skills & Knowledge
Oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Proficiency in Excel
Analytical and interpretive skills
Good organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. APPLY HERE
Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve our clients. Since launching in 2016, Luxury Presence has been trusted by more than 10,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.
Luxury Presence seeks a highly skilled and motivated Paid Media/Ad Buyer Specialist to join our growing digital marketing team. The ideal candidate will have a proven track record in managing successful paid media campaigns, a strong understanding of various advertising platforms, and a commitment to delivering exceptional results for our clients (i.e. real estate agents). We would love to hear from you if you are an analytical, results-driven professional with excellent communication skills and a passion for digital advertising.
Responsibilities:
Develop, execute, and manage paid media campaigns across various platforms (e.g., Google Ads, Facebook Ads, Twitter Ads, LinkedIn Ads) to achieve client objectives and KPIs.
Conduct thorough audience research, segmentation, and targeting to create tailored messaging and ad creatives for different audience segments.
Analyze campaign data to identify trends, insights, and optimization opportunities that drive campaign performance improvements.
Regularly monitor budgets and adjust bids to optimize ROI and achieve predefined KPIs, such as CTR, CPL, and ROAS.
Create and test compelling ad copy and landing pages to improve click-through rates, conversion rates and user experience.
Stay current with industry trends, platform updates, and best practices to improve campaign strategies and performance continuously.
Collaborate with cross-functional teams, including creative, technical, and analytics professionals, to develop and execute successful campaigns.
Effectively communicate campaign performance, insights, and recommendations to clients and internal stakeholders.
Continuously seek opportunities for professional development to enhance skills and stay ahead in the rapidly evolving digital advertising landscape.
Qualifications:
Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
3+ years of experience in managing paid media campaigns across multiple platforms (e.g., Google Ads, Facebook Ads, Twitter Ads, LinkedIn Ads).
Strong analytical skills and proficiency in analyzing campaign data to draw actionable insights and optimize performance.
In-depth understanding of audience targeting, segmentation, and personal development.
Excellent copywriting skills and a keen eye for design and user experience.
Familiarity with keyword research tools and techniques.
Experience with A/B testing and optimization to improve campaign performance.
Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
Strong problem-solving skills and adaptability to stay ahead in a rapidly evolving industry.
Commitment to ethical advertising practices and maintaining a positive reputation in the industry.
$70,000 – $80,000 a year
Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 9,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. APPLY HERE
Staples is business to business. You’re what binds us together.
Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.
What you’ll be doing:
Responsible for the entry and maintenance of vendor program agreements.
Collect vendor program allowances based on negotiated terms.
Prepare quarterly reconciliations of purchases and rebates to ensure allowances are accrued correctly. Identify and communicate cushions and risk.
Meet monthly collection goals and ensure vendor balances do not exceed 90 days.
Create invoices for marketing activities, collect funding based on vendor approvals.
Perform month-end close responsibilities including the preparation of journal entries, schedules, and GL account reconciliation.
Perform detail audit of prior year vendor programs.
What you bring to the table:
Superior customer service skills; excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work with minimal supervision and think out of the box.
Strong attention to detail and strong organizational skills.
What’s needed- Basic Qualifications:
1+ years of related work experience
What’s needed- Preferred Qualifications:
Bachelor’s degree in accounting
Excellent PC skills including Microsoft Excel and Word; Oracle and Brio a plus.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Great Minds, a rapidly growing Public Benefit Corporation (PBC) that develops high-quality knowledge building instructional materials for grades PK–12, seeks an Innovation Strategist to join our dynamic Success team. COMPANY PROFILE
Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.
OUR MARKET POSITION
Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.
Role Overview
The Innovation Strategist supports the exploration and incubation of novel services and support systems that the Great Minds Success team will leverage to enable efficacious curriculum implementations. This role is fundamental to understanding the experience of teachers and district leaders as they navigate new curricula, which will be achieved through market research, rapid prototyping, and user testing. This role also serves as critical enabler of business-oriented goals and will bring a commercial orientation to the design and development of Great Minds services.
While the work is remote, this will also be a highly collaborative position, necessitating a strong sense of teamwork and cooperation. Reports To:
Associate Director, Services Innovation
Responsibilities
Conduct end-to-end market research on K-12 professional learning to understand customer needs, purchasing behavior, competitive landscape, etc., to support short-term portfolio decisions and long-term innovation hypotheses
Synthesize market research into discrete customer/user needs to inform a portfolio of innovative ideas that are subsequently tested in districts
Construct hypotheses for how technology can supercharge the Great Minds customer experience
Manage a portfolio of innovative ideas in their early stages that support goals of scale, sustainability and impact, researching and recommending ideas that warrant further testing and pilots
Develop growth strategies for the Great Minds services, in collaboration with other Services Innovation teammates
Provide timely communication to Service Design & Development leadership to address priorities, challenges, risks, feedback, and other matters as relevant
Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality
Perform other duties as assigned
Job requirements
Requirements
Bachelor’s degree or equivalent experience
At least 3 years of professional experience, including at least one year of management consulting, market research, or equivalent experience synthesizing qualitative and quantitative data into insights and recommendations
Customer-centric orientation with skills to effectively communicate and partner with other teams in a matrix organization
Ability to scope and execute streams of work independently while adapting to guidance and feedback
Exposure to the design-thinking process, including but not limited to need-finding, ideation, prototyping, and user testing
Ability to manage competing priorities, prioritize work streams and resources to meet goals, and communicate effectively with others to achieve objectives and meet deadlines
Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment
Experience with PowerPoint, Excel, PowerBI, Miro or similar applications
Attributes
Passion for and commitment to the importance of high-quality, knowledge-rich curriculum and improving K-12 education in the U.S.
Commitment to high standards, instructional quality, and continuous improvement for oneself and others
Receptivity to feedback with a focus on reflective practice
Highly collaborative with the ability to consistently exhibit diplomacy, tact, and integrity with internal and external stakeholders
Appreciation for the challenges and victories faced everyday by educators
Empathy, curiosity, and the desire to continually grow as a learner
Deep belief that every child is capable of greatness
Required Education
Bachelor’s Degree
Status
Full-Time
Location
Remote
Future travel (~10%) may be required
The base salary range for this position is $70,000.00-$79,000.00, however the offered salary may be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.. The base salary is not inclusive of benefits or other incentives.
A cover letter and resume are required to be considered for this position. APPLY HERE
Pre and post award activities with minimal supervision/oversight.
Job Description
Primary Duties & Responsibilities
Assists Research Administrator with the daily post-award activities associated with the management of a large-scale Advanced Research Projects Agency for Health (ARPA-H) grant.
Compiles and ensures accurate regulatory compliance of necessary data collected from various sources. Works with Principal Investigator to compile and submit the entire grant according to established agency/university guidelines. Prepare and review all agency forms for submission. Enter grant budgeting documents on line, as needed.
Serves as internal liaison and grant content representative with grants office to ensure that all funds are set up in a timely manner; prepare any necessary project advances, no-cost extensions, and ensure that funds are carried forward as appropriate.
Works with OSRS to ensure timely implementation of contracts and subcontracts by examining and supplying the necessary requirements to OSRS.
Provides complex troubleshooting error resolutions/solutions for grant profile setups and financial reports.
Tracks and maintains online database of grants submitted, awarded, rejected, etc.
Organizes and determines proper action plans including the oversight for advanced alerts to PIs of upcoming deadlines for continuation, competitive renewals, progress reports, etc.
Responsible for ensuring that human and animal study protocols are associated with the applicable proposal or award.
Responsible for closure of grant accounts. Submits final progress report and final invention statement (if applicable) to the appropriate agency.
Coordinates the necessary support with internal and external requests for grant-related information (i.e. current biosketches, trainee information, and human/animal protocol approvals, other support).
Creates, addresses, and processes correspondence of moderate complexity with granting agencies (i.e. inquiries, carry forward requests, change in effort requests, no cost extensions, equipment purchase, and budget reallocation requests).
Obtains signatures and forwards grant financial status reports to PI and senior leadership.
Updates grants lists monthly or when new worktags are received.
Organizes and maintains electronic and hard copy grant files.
Attends training sessions/seminars related to position.
Assists senior leadership with special projects as requested.
Monitors reporting due dates and grants ending.
Preferred Qualifications
Knowledge of grants management, WU accounting and research administrative systems.
Knowledge of Workday.
Strong knowledge of Microsoft Office Suite, especially Excel.
Ability to work under tight deadlines.
Strong analytical and organizational skills.
Attention to details and multi-tasking.
Ability to learn fast.
Effective verbal, written and interpersonal communication skills
Working knowledge of standard accounting procedures and ability to utilize computerized accounting systems.
Required Qualifications
Equivalent of Bachelor’s degree with four years of experience in accounting or related field plus experience in grants administration or eight years of combined education and related experience.
Grade
G10
Salary Range
$48,700.00 – $80,500.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Washington University’s collective success is greatly attributed to the passion and outstanding efforts of our community. Our faculty and staff are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.
WashU prides itself on being a place where people matter and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.
We value the well-being of our people. Washington University strives to create a positive employee experience where faculty and staff thrive, both personally and professionally. Our faculty and staff find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. APPLY HERE
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
A Communications Consultant II is primarily accountable for helping to develop and execute stakeholder communication strategies for the organization. This work includes but is not limited to communication counsel, planning and execution, business system stakeholder management and conference content delivery to improve business partner engagement. A primary role includes developing quality, error-free, strategically targeted communications to benefit the business system.
**** Please attach 2 or 3 business writing samples to your application (e.g., business letter, marketing brochure, blog, white paper, business communication, newspaper article). ****
Key Responsibilities:
• Project Management
• With minimal direction, participates and contributes on projects that are moderate to high complexity
• Lead low complexity projects as assigned
• Tracks own plan performance and project plan or timeline
• Communicates and presents project status
• Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
• Compiles statistical data as it relates to programs, projects and processes
• Actively manages all expenses related to the projects
• Viewed as communication subject matter expert
• With minimal direction, supports the development/design of new plans, programs & processes
Education and Experience:
• 4 year Bachelors Degree (Preferred)
• 2 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Certificates, Licenses, Registrations:
• No Certification, License or Registration is required for the job.
Functional Skills:
• Proficient in Microsoft Office
• Strong communication and intermediate project management skills required
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is $59,250.00-$96,937.50 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Hands. Greater Together. ℠
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. APPLY HERE
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary The Renewal Plan Document Manger supervises and leads a team of 10-12 employees responsible for drafting all renewing business plan document needs. They are responsible for managing inventory of documents and the status of each document from initial receipt through distribution and any future edits that might be needed. The Manager must ensure that all team KPIs are met and will lead Department projects as needed. This position will evaluate the performance of each team member and set department goals to ensure client and business needs are met.
Required Qualifications
Minimum 3+ years insurance industry experience.
Ability to work effectively with internal and external clients.
Familiarity with, and an understanding of the differences in, each type of Plan Document: Summary of Benefits and Coverage (SBC), Summary Plan Document (SPD), and Summary Material Modification (SMM).
Ability to work effectively in a fast-paced environment with frequently changing priorities, deadlines, and workloads.
Preferred Qualifications
Knowledge of self-funded health plans and Third-Party Administrators.
Prior drafting experience.
Education Bachelor’s degree and/or equivalent work experience drafting plan documents in a TPA setting.
Pay Range
The typical pay range for this role is:
$54,300.00 – $119,300.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. APPLY HERE
Within Surgical Notes RCM, our teammates play a critical role. The Manager, Revenue Cycle- Payment Posting will oversee, enhance, and maintain a properly functioning revenue cycle process through staff development, work integrity and team performance. The Revenue Cycle Manager is responsible for managing a team of Medical Collectors / Accounts Receivable Representatives to effectively oversee revenue cycle operations for one or more clients. This role is responsible to meet or exceed revenue, metrics and objective goals established for the department. This position requires the ability to work in a fast-paced environment. The perfect candidate will have an understanding of various insurance carriers, including; Medicare, Medicaid, Workers’ Compensation, Personal Injury, HMOs, contracted and non-contracted plans. The candidate should be able to recognize issues and effectively resolve them as well as communicate all issues to the Account Manager. This position will require the reporting of all ASC KPI metrics to the Account Manager and Vice President and will be accountable for the adherence of strict metrics. You will be required to work independently, resolve issues with a plan of resolution, and report any delays or issues.
Provide optimal customer service to both our clients and internal team.
Track and communicate key metric measures
Meet tight deadlines
Manage the operations and revenue cycle functions for assigned client(s) to successfully achieve financial and productivity goals
Perform regular communication with external clients including ownership of outcomes and deliverables
Provide daily management and support to team to ensure they are working effectively and correctly completing assigned tasks
Provide oversight and ownership for client accounts receivable and develop plan for maintaining proper coverage on all accounts
Troubleshoot problematic accounts, identify trends and root causes, and lead internal and interdepartmental initiatives to resolve issues
Demonstrate a high level of commitment to customer service in responding to the needs of internal and external parties or departments
Review client cash summary
Review posting folder in SharePoint
Review account for application of payments
Weekly review of ERA/EFT/ACH enrollments
Weekly full-scale reconciliation of cash summaries
Review payments and adjustment transactions to ensure proper JC is used
Resolve Way star balances and reporting on out of balance amount
Manage month end duties included confirmation of all refunds posted and total dollars of all posted refunds, total collections recovery for the month, confirm all payment posting batch closed, confirm total recoupments, confirm all month end reports are ran.
Maintain communication and escalate issues as needed to Senior Manager
Other responsibilities as assigned
Role Information:
Full-Time
Salaried
Exempt
Eligible for Benefits
Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Surgical Notes is hiring for a Revenue Cycle Representative-ASC to assist with timely follow-up and collection on our clients’ third party payor accounts receivable. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
External Title: Revenue Cycle Representative Internal Title: US RCM Individual Contributor II
Reports to: Revenue Cycle Manager
Responsibilities:
Work through book of AR and develop plan for maintaining proper coverage on all accounts.
Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts
Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim.
Obtain pre-authorizations as needed.
Work tickler accounts daily to ensure overall health of client accounts receivable.
Review and address correspondence daily, including emails from clients
Identify trends and inform client lead/manager, as appropriate
Escalate issues to client lead/manager, as appropriate
Other responsibilities as assigned.
Role Information:
Full-Time
Hourly
Non-Exempt
Eligible for Benefits
Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Surgical Notes is hiring for a Medical Accounts Receivable Representative to assist with timely follow-up and collection on our clients’ third party payor accounts receivable. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
External Title: Revenue Cycle Representative Internal Title: US RCM Individual Contributor II
Reports to: Revenue Cycle Manager
Responsibilities:
Work through book of AR and develop plan for maintaining proper coverage on all accounts.
Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts
Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim.
Obtain pre-authorizations as needed.
Work tickler accounts daily to ensure overall health of client accounts receivable.
Review and address correspondence daily, including emails from clients
Identify trends and inform client lead/manager, as appropriate
Escalate issues to client lead/manager, as appropriate
Other responsibilities as assigned.
Role Information:
Full-Time
Hourly
Non-Exempt
Eligible for Benefits
Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Surgical Notes is hiring a Learning & Documentation Specialist to assist with the training of new hires and re-training of existing revenue cycle staff on department processes. This training includes all aspects of Revenue Cycle and Medical Coding as well as leadership, soft skills, and administration. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
Reports to: Learning & Development Manager (Overseeing facilitation, document management, training reporting, learning management system, and contributes to performance feedback)
Responsibilities:
Train assigned staff both individually and as a group as needed on all processes as directed.
Evaluate training progress and competency of trainees.
Work with key stakeholders to provide feedback on new hire training and bridge transition from new hire training to departmental productivity.
Collaborate with key stakeholders on content for training and assist with developing concise written training guidelines and processes for all department functional areas.
Create classroom style interactive training for group training sessions.
Create web-based training videos on core functional subjects.
Provide training on healthcare administration software.
Track learning journeys and organize data into reports for analytics.
Track learning attendance in the learning management system.
Other responsibilities as assigned.
Role Information:
Full-Time or Part-Time
Hourly
Non-exempt
Eligible for Benefits if Full-Time
Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Surgical Notes is hiring a Learning & Documentation Specialist to assist with the training of new hires and re-training of existing revenue cycle staff on department processes. This training includes all aspects of Revenue Cycle and Medical Coding as well as leadership, soft skills, and administration. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
Reports to: Learning & Development Manager (Overseeing facilitation, document management, training reporting, learning management system, and contributes to performance feedback)
Responsibilities:
Train assigned staff both individually and as a group as needed on all processes as directed.
Evaluate training progress and competency of trainees.
Work with key stakeholders to provide feedback on new hire training and bridge transition from new hire training to departmental productivity.
Collaborate with key stakeholders on content for training and assist with developing concise written training guidelines and processes for all department functional areas.
Create classroom style interactive training for group training sessions.
Create web-based training videos on core functional subjects.
Provide training on healthcare administration software.
Track learning journeys and organize data into reports for analytics.
Track learning attendance in the learning management system.
Other responsibilities as assigned.
Role Information:
Full-Time
Salaried
Exempt
Eligible for Benefits
Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion.
Forbes Vetted is seeking a Temporary Senior Updates Editor to join our growing commerce editorial team.
This is a highly strategic role that will help maintain the success of our evergreen shopping guides and product reviews. In collaboration with the senior strategy editor, you’ll oversee a team of updates writers responsible for optimizing and maintaining our library of evergreen commerce content. Day-to-day tasks will include analyzing commerce KPIs and SEO data to determine which articles should be updated, making formal recommendations around what should be updated within particular stories (internally called an “update brief”), as well as assigning, editing and publishing updates. You will work closely with the senior strategy editor and category editors as well as our SEO and affiliate team leads, so strong collaboration and communication skills are essential. This role reports to the Executive Strategy Editor.
This is a remote role with an option to commute to the Jersey City Forbes office if desired.
Responsibilities:
Working alongside the senior strategy editor to optimize content for search and improve commerce KPIs of our existing library of evergreen content
Managing the updates team calendar, including scheduling and prioritizing assignments and ensuring all updates are published in a timely manner
Directly managing two staff updates writers
Leveraging SEO and data analytics tools like Google Keyword Planner, SEMrush and Looker to monitor rank of our top priorities, plan content and track performance against team and individual goals
Using KPIs and competitor research to create content update briefs to guide section editors and updates writers
Collaborating with category editors to conduct substantive and formatting changes within their section’s content
The ideal candidate:
5+ years of experience editing and publishing updated articles, ideally at a commerce publication; a background in working across multiple verticals that we cover is a plus
Experience managing and mentoring direct reports
An expert-level understanding of SEO best practices, with the ability to translate them into creative, new ways to strategize
A strong grasp of commerce KPIs and experience using them to inform content decisions
Demonstrated editing and reporting skills, with a meticulous eye for detail
Stellar time management and organization skills and an ability to independently manage workflow while maintaining open communication with strategy stakeholders
A focus on user experience and editorial independence, plus an appropriate taste level to be able to curate products for the Forbes audience
The hourly rate for this role is $60.00 – $60.00.
Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes! APPLY HERE
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we’re ready to expand our reach. All we need is you.
Make an impact — from near or far
At SNHU, you’ll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.
The opportunity
The Brand Coordinator serves as a member of the Brand Team, managing the university’s brand licensing program and providing marketing support for prospective students and employer brand initiatives. In partnership with important partners, including Creative, Digital, Operations, Bookstore, Legal, Campus, Athletics, People Team, and external vendors. You will support branding projects, licensing agreements, and reinforce standards. This is a part time, remote-friendly position working up to 26 hours weekly. #LI-Remote.
Completed applications should be submitted as soon as possible as the job posting may be removed at any time.
What you’ll do:
Manage the brand licensing program, work with Procurement, Legal, Athletics ensure consistent implementation across the university (e.g., bookstore, employee swag).
Provide merchandise art approvals for licensed vendors and work with licensing partner to communicate monthly reports and to identify new growth opportunities.
Maintain and coordinate approval for uses of the institutional trademarks of SNHU in partnership with legal team and approved external vendors, partners, and teams across the university.
Help ensure across properties that SNHU is supporting required brand standards and support the brand hub. Build a sense of cohesion and processes for adherence to defined standards.
Provide support on projects and research in partnership with other members of the Brand Team.
Assist with reviewing career site content changes in partnership with the Assistant Director of the Brand Team.
Other responsibilities as assigned. Responsibilities can change at at any time.
What we are looking for:
HSD/GED and 5+ years of related experience or a Bachelor’s degree and 2+ years of related experience (building marketing strategies, managing brand standards and approvals, and collaborating with partners who manage logo art files).
2+ years of experience collaborating across multiple partner groups and project coordination while providing outstanding customer service.
Can relay information in a concise manner to diverse audiences, verbally and in writing.
We believe real innovation comes from inclusion – where different experiences, perspectives and talents are celebrated. So if you’re wondering whether SNHU is right for you, take the leap and apply. You might be just the person we’re looking for. APPLY HERE
Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, the leading cause of death for U.S. adults. Through a connected device and mobile app that uses AI, behavioral science, and personalized digital coaching to drive lifestyle changes, Hello Heart empowers people to embrace healthier behavior, which can reduce the risks of high blood pressure and heart disease. It also helps users catch blood pressure readings that are extremely high and encourages them to talk to their doctor to identify potential risk in time. Validated in peer-reviewed studies and trusted by leading Fortune 500 companies, Hello Heart is easy to use and works alongside an employer’s benefits ecosystem. Founded in 2013, Hello Heart is a member of the American Heart Association’s Innovators’ Network and is part of the CVS Health Point Solutions Management program. Hello Heart is backed by leading VCs including Stripes, Khosla Ventures, IVP, Blue Run and Resolute. Visit www.helloheart.com for more information.
About the role:
We are seeking a detail-oriented and proactive Operations Associate to join our team. In this role, you will be responsible for various aspects of marketing & customer success operations. As an Operations Associate, you will be a crucial part of our mission, ensuring the smooth execution of our marketing campaigns. With your expertise in marketing QA, you will play a vital role in ensuring the accuracy and consistency of our messaging across different channels.
In addition to marketing QA, you will also be responsible for managing the day-to-day operations of our marketing campaigns, including project management, asset production, and data analysis. You will work closely with cross-functional teams, including design, product, and analytics, to ensure that our campaigns are delivered on time and meet our marketing objectives.
As the ideal candidate, you will have a strong background in marketing operations, with a focus on marketing QA. You will be detail-oriented, with a passion for accuracy and consistency. You will be comfortable working in a fast-paced environment, juggling multiple projects and timelines. Your strong communication skills and ability to collaborate with cross-functional teams will ensure the success of our marketing campaigns.
Responsibilities:
Monitor, update and maintain the marketing Campaign Calendar (tracking & reporting)
Manage the day-to-day operations of marketing campaigns, including project management, asset production, and process improvement
Own end-to-end campaign creation, including proof creation, email/mailer list management, artwork file management, UTM link creation
Conduct marketing quality assurance (QA) to ensure accuracy and consistency of messaging across different channels: Mailers, Emails, Digital Assets, SMS, Push Notifications, In-App Notifications / Able to audit campaigns and suggest improvements
Monitor and maintain the marketing platform (Iterable) including organization and upkeep of all components of the platform and validating all data within the platform. Assist with audience segmentation, snippet coding, campaign journey building.
Own end-to-end incentive fulfillment for campaigns
Assist with landing page development
Facilitate surveys and campaign testing
Assist with implementing improvements to operational processes to enhance efficiency and productivity across multiple departments
Stay up-to-date with industry trends and best practices to optimize marketing operations
Qualifications:
2+ years of professional experience across marketing and customer/client success operations, with a focus on QA
Ability to thrive in a fast-paced, startup environment and manage multiple projects simultaneously
Relevant industry experience within digital healthcare (strong preference) or SaaS startup enviornment
Knowledge of working with Salesforce, Iterable, Print solutions, Asana, SurveyMonkey, High Spot is a plus
Knowledge of HTML is a plus
Excellent written and verbal communication and collaboration skills to work effectively with cross-functional teams
Strong analytical skills, tech savvy, learns new tools fast – ex: Google Suite
Knowledge of B2B2C operations or healthcare industry is a plus, but not required
Ability to travel up to 15% annually as needed. APPLY HERE
Kindbody is the leading fertility clinic network and global family-building benefits provider for employers offering the full spectrum of reproductive care from preconception to postpartum through menopause. Kindbody is the trusted fertility benefits provider for 127 leading employers, covering more than 2.7 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $315 million in funding from leading investors.
Founded in 2018, CB Insights recognized Kindbody as one of the world’s promising health companies. Kindbody was named to Inc.’s Best In Business list of most admired companies, Forbes Best Startup Employers, Fast Company’s Brands that Matter, 2023 Linkedin Top 50 Startups list, and Fierce Healthcare named Kindbody to its Fierce 15 list of 2022, which recognizes the most promising healthcare companies in the industry world. Kindbody was named to the 2023 CNBC Disruptor 50 list for revolutionizing the way fertility care is delivered in the U.S.
About the Role
As an experienced Proposal writer, and copyeditor for RFx responses, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. The RFP manager coordinates and crafts responses for proposals and final presentations. We’re looking for a manager and writer who is resourceful, agile, flexible, and can handle different types of RFP responses for a variety of stakeholders in a fast-paced environment. This role is a full-time position and is remote.
Responsibilities
Develop a strong understanding of the fertility and family-building landscape and Kindbody’s key differentiators
Full life cycle proposal management, including RFx review, scorecard review, master scheduling and project management, proposal team build and coordination, and deadline management
Build and coordinate proposal teams, collaborate with sales directors to build win strategies customized to RFx, first draft of proposal response, SME assignments, and review / edit proposal input from a variety of stakeholders
Responsible for developing standard operating procedures (SOPs) for the proposal process, creation and maintenance of proposal templates and content, identification of operational/process efficiencies, and development of concise and compelling proposals consistent with Kindbody’s value proposition for employers
Drive a scalable and repeatable response to RFP process including: knowledge database management, message writing, data collection, content synthesis, timeline management, approvals process, and reporting dashboard for program and project progress
Build and own the Kindbody content library and collaborate with internal teams to develop new proposal content that reflects the latest evolution of our product and positioning
Maintain, update external RFP databases with consultant and broker partners; scope and build out new databases where there isn’t coverage.
Maintain and update external profiles, used by HR Professionals to submit proposal requests to vendors
Lead the drafting of RFP responses and executive summaries; partnering with Sales Directors to ensure that content is tailored to the specific needs of the prospect
Partner with the broader marketing team to generate new ideas and collateral to best position Kindbody in the market and delight our prospects
Own relationship with RFP management software Customer Success Manager in order to stay up to date on best practices and product changes
Who You Are
3-5 years of experience, including end-to-end management of proposals for commercial prospects
Strong written communications skills
Impeccable attention to detail
Operational mindset; experience optimizing systems and processes
Experience in a fast-paced environment managing multiple simultaneous projects
Demonstrated experience with benefits proposals, defining and driving value proposition, messaging, and copy and product summations that tell a story and sell a solution
Strong understanding of healthcare industry; experience in digital health and/or fertility benefits a plus
Proficient with slide development (Keynote, Google Slides, PowerPoint)
Proficient with both Microsoft Suite and Google Suite
Ability to adeptly use and navigate proposal software platforms, including Loopio
Experience with HubSpot preferred
.
Perks and Benefits
Compensation Range: $110,000.00 – 120,000.00 (dependent on education and years of experience)
Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy. We are committed to providing a number of affordable and valuable health and wellness benefits to our full time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disability options; Paid Parental Leave (up to 12 weeks fully paid dependent on years of service); 401k plans; monthly guided meditation and two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed.
Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available. We are constantly reevaluating our benefits to ensure they meet the needs of our employees. APPLY HERE
Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia.
Newsweek is looking for an experienced newsroom SEO Journalist with strong content marketing skills. The ideal candidate will have a deep understanding of organic content strategy, search engine optimization factors and a proven track record of executing SEO strategy within a newsroom. We’re looking for someone that’s proactive and can make an impact within our newsroom.
In this role, you will perform in-depth research and content/competitor analysis to conceptualize and produce content for organic search. A primary function of this position will be to contribute to daily newsroom activities including commissioning story ideas, tracking hourly trends, optimizing articles, competitor research, and content performance analysis.
You’ll also be responsible for training editorial teams in SEO best practices, planning content for future events, and developing a long-term newsroom strategy. Your main goal is to help scale content marketing efforts to meet core company KPIs including organic traffic and user engagement.
Qualifications
At least 2-3 years of experience growing SEO within a newsroom environment.
Thorough knowledge of content factors directly related to ranking in Google Search (Top Stories) and Google News, including E-E-A-T, topical authority, and on-page optimization.
Strong proficiency with using Google Trends, Google Search Console, and any real-time content analytics tool such as Parse.ly or Chartbeat.
Some knowledge or experience with Google Discover.
Responsibilities:
Create and execute a successful newsroom SEO content strategy for your assigned section.
Make proactive recommendations to editorial and audience teams throughout the day about trending search topics, SEO-focused article updates, and other optimizations to maximize article reach.
Create in-depth content briefs that include a general outline, user intent defining, and competitive research. Strategically suggest headlines, meta descriptions, subheadings, related topics, FAQs, internal links, images/graphics, and content length.
Build and execute a SEO content calendar with topics, content ideas, and other strategic notes for our timely and evergreen strategies. Pre-plan for future articles and events by suggesting coverage, performing keyword research, and compiling impactful SEO recommendations.
Suggest new topics or coverage areas to reach new audiences and collaborate with editorial, audience, and data teams to execute strategy.
Perform in-depth competitive analysis on competitor content to understand why a piece of content is ranking and how to create a competing piece that provides substantially more value.
Deliver impactful training sessions and provide daily SEO guidance to newsroom editors, journalists, and other team members
Work closely with the SEO Manager to create and scale content marketing strategies to meet core company KPIs including sessions and user engagement
Ensure all content follows Newsweek editorial guidelines and brand standards
Start working from home in 3 easy steps Sign up and get approved to caption Take a grammar quiz and submit a captioning sample to demonstrate your English language and grammar skills. If you’re approved, you can start working right away. Choose from available captioning jobs You’ll find hundreds of caption jobs to choose from. Select jobs you’re interested in and work as little or as much as you prefer. Get paid weekly via PayPal As a captioner, you’ll get paid every Monday for all audio files captioned and completed the prior week. Captioning jobs could range from writing captions for YouTube videos to working on closed captions for a movie or a big brand’s marketing videos. MORE INFO As online video rises in popularity, so has the demand for skilled captioners. Today, video producers from all industries recognize the importance of accurate, well-timed captions. Because of this, there’s always a steady stream of interesting projects for our captioners to complete. Benefits of working with Rev Decide what you want to work on Pick from a variety of educational videos, movies, TV shows, and more to caption. Get paid weekly Receive weekly payouts via PayPal for all work completed. Rev is on-time and dependable. Choose your own schedule Work as much or as little as you want, whenever you want. All you need is a computer and an internet connection.
We are looking for motivated, college-degreed people to work as Full-timeRemote Test Scorers, Monday – Friday, 8:30am – 4pm, during our busy scoring season, March – June.
In this position, you will score standardized test questions that need human intellect and reasoning to assess. The work is project-based and has specific technology requirements. It also requires that you have the ability to stay focused on producing accurate scoring while working in front of your home computer for hours at a time.
All Test Scorers must have a minimum of a four-year degree and be able to provide documents to verify their degree. We will also ask you to complete math and writing assessments.
All test scoring is monitored by supervisors based in Eastern and Centraltime zones. To work remotely, you need to live in one of the 28 states where we operate, and within either Eastern and Central time zones.
Full-time Work Schedule – 8:30am – 4pm, Monday – Friday. We will ask you to commit to this schedule for the length of each scoring project you work. Please note that due to limited evening projects, we are no longer recruiting for night shift Test Scorers.
When you apply, we will ask you to confirm that you:
Have at least a four-year degree and document(s) to verify
Live in Eastern or Central time zone and in a state where we operate
Can stay focused and work in front of a computer for hours at a time
Have a quiet, private workspace and laptop/desktop with:
audio capability
high-speed internet
current Google Chrome browser
The Test Scorer position is an opportunity for you to use your education, work remotely, and become part of a team that is one of the most experienced in the testing industry!
DRC is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. DepartmentEducation – ScoringRoleTest ScorerLocationsData Recognition CorporationRemote statusFully RemoteHourly salary$18Employment typeTemporary
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA’s mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
*This position is a Remote – Work at Home, Customer Service position. However, you must be able to physically pick up your equipment at our office located at Raleigh NC.
Job Summary
Essential Duties and Responsibilities:
– Collect information from customers and clients
– Enter data into the central database
– Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
– Review data for deficiencies or errors, correct any incompatibilities if possible and check output
– Retrieve data as requested
– Maintain and update the database system as necessary
Minimum Requirements:
– High School Diploma or GED required
– At least six (6) months of customer service/secretarial/telemarketing experience required
– Ability to speak and read English clearly, professionally, and fluently
– Ability to type a minimum of 20 WPM (words per minute)
– Ability to comply with moderate computer usage
– Ability to work nights and weekends, as well as overtime and/or holidays as needed
– Experience with and/or ability to use call center telephony equipment
Education and Experience Requirements
Essential Duties & Responsibilities:
Respond to incoming calls, and make occasional outbound calls regarding Federal Emergency Management Agency (FEMA)
Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks
Complete basic call-related input in computer terminal to phone inquiries
Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
Attention to detail, ability to multitask is required
Meet Quality Assurance (QA) and other key performance metrics
Track and document all inquiries using the applicable systems
Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures
Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions
Minimum Requirements:
High School Diploma or GED required
At least six (6) months of customer service/secretarial/telemarketing experience required
Ability to pass a federal background check
Ability to comply with moderate computer usage including MS Office applications
Ability to work nights and weekends, as well as overtime and/or holidays as needed
Experience with and/or ability to use call center telephony equipment
Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
Call center experience preferred, but not required
Home Office Requirements:
Hardwired internet (ethernet) connection
Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
All equipment will be provided by Maximus (computer and headset) but must be picked up in our physical office located at Raleigh, NC prior to your start date.
MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
The typical salary range of candidates hired is based on the local market. Compensation shall be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation.
Title: Search Quality Rater – US Only – English – Remote, Fixed Term Employee, Part time Location: Remote working; You Must currently reside in the following US State: FL, TX, WY, NC, MD, WI, IL, PA, GA, OH, IN, VA, DE, AR, MN, MO, AZ, ID, NE, NM, IA, NH, MI, MT, RI, OK
Work Schedule: Part time, minimum of 10 hours per week, maximum of 25 hours per week until the end of July 2024 (with possible extention until December 2024).
Compensation: Fixed $15.00 USD per hour
Experience: No prior experience required
Start Date: February 2024 and March 2024
Overview:
Are you a web-savvy, search expert with a talent for finding things online by using just a few words…. Do you want to influence the future of global AI search. If so, we want you on board!
Working on behalf of RWS, you will test and evaluate how our clients’ search engine responds to everyday searches from everyday people.
Using your search expertise, you will work through a variety of assignments playing a crucial part in enhancing AI data which will be used to improve the online search engine experience of our clients’ users.
You:
Inquisitive by nature with a real interest in AI
Have excellent skills in online research
Enjoy working in a fast-paced environment
Continually maintain quality and accuracy SLAs
Have a strong understanding of popular culture in your locale (US)
Have the self-discipline to stick to a schedule and get the work done despite the potential distractions of a home office.
Be a critical thinker with ability to analyse information and assess its relevance or significance
Requirements:
Located in any of the following US States: AR, AZ, DE, FL, GA, IA, ID, IL, IN, MD, MI, MN, MO, MT, NC, NE, NH, NM, OH, OK, PA, RI, TX, VA, WI, WY
Fluent in English and locale language, with the ability to follow instruction
Commit to a minimum of 10 hours and a maximum of 25 hours per-week
Must sign and adhere to project NDA
Ability to pass an assessment and background checks to onboard as part of the team
Have a smartphone and personal computer with reliable internet connection
Reliable antivirus software to protect your computer as you surf the web
Must pass training modules and a required test created by our client before commencing work
Work benefits:
Work from home.
Work-life balance – maintain your lifestyle while you work.
Timely payments made directly to your bank account.
Apply now to get started!
Submit your information to our RWS iCIMS Applicant tracking system and complete our application assessment
If your application is successful, you will be asked to complete a test to verify your skills
Be enrolled in to further training
NB; Regrettably we are unable to offer a role to anyone who is currently working for RWS as a freelancer or who is currently employed by another company as a “Search Quality Rater”
Life at RWS
At RWS, we’re here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 270,000 members in California, Arizona, and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.
The Job
Support SCAN’s value-based partnerships and care delivery efforts with medical groups, independent provider associations (IPAs), hospitals, and integrated delivery systems in this rapidly growing area. Working on a diverse range of projects, leverage clinical and pharmacy claims, demographic, authorizations, and care management data to evaluate financial risk, identify medical economic trends, and assess the performance of clinical programs for quality and financial outcomes. Focus on medical economics, utilization management, care standards variation analysis, and key performance indicator and executive reporting. In collaboration with value-based care leaders, insights will directly contribute to the overall strategy and expansion key objectives.
You Will
Essential Key Job Responsibilities
Serve as subject matter expert (SME) and thought leader for care delivery analytics and value-based care/shared risk utilization management analytics methodological and business case questions
Maintain, enhance, and build reports and dashboards that connect insights to business impacts, and propose actionable strategies to partners and leaders through quick updates and prepared presentations using storytelling and data visualizations
Research, evaluate and deploy new tools, frameworks and patterns, including identification of gaps and opportunities for improvement of current care delivery businesses.
Deliver performance reporting to partners and stakeholders, effectively communicating findings and making recommendations for continuous improvement
Maintain knowledge of operations sufficient to identify causative factors, deviations, allowances that may affect reporting findings
In conjunction with payer strategy/network management, develop financial models to support optimization, negotiation and expansion of value-based care and shared risk arrangements
Lead and coordinate standard and ad hoc analytics projects through various complex and challenging situations to completion under time-sensitive deadlines, including review and QA of work of other team members
Ensure continuous improvement in analytics deliverables and insights that ‘break new ground’
Develop and maintain technical specifications and end-user documentation for assigned projects and analyses
Essential Partnerships and Attributes
Interface with SCAN value-based care, direct care delivery, risk adjustment, finance and network management and other cross functional areas
Build relationships with central analytics teams which add value to the organization by reducing silos
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.
Your Qualifications
Bachelor’s or Master’s Degree in Data Science, Statistics, or Business or Healthcare Administration, preferred.
3-5 years of experience in care delivery analytics and/or healthcare data analysis
2-3 years of leadership experience
Track record of successful engagement with partners and stakeholders in value-based healthcare models
Direct experience in Medicare, care management, or utilization management analytics at a health plan
Proficiency in SQL, Microsoft SSMS, R, Python, SAS, and dashboard tools such as Tableau; Alteryx and Databricks experience preferred.
Advanced understanding of healthcare informatics and medical economics (i.e. ICD, CPT, Rev codes, PMPM, utilization rates, case mix, attribution methods, risk adjustment, evidence based or quality metrics, risk segmentation and modeling, clinical episode groupers and other advanced clinical informative software to measure cost and quality of care).
Excellent communication skills, both oral and written, with the ability to provide formal reports for leadership at all levels.
Experience navigating and contributing in a matrix environment, with prior corporate experience preferred.
What’s in it for you?
Base salary range: $106,200.00 to 169,900.00 annually
Work Mode: Remote
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 additional floating holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
We’re always looking for talented people to join our team! APPLY HERE
Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.
We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.
About the role
Reporting to our Director of Customer Success, the Customer Success Manager, Strategic will be responsible for expanding the depth and breadth of Bullhorn products with your customers to ensure continued long-term success. You will help clients define and implement best practices that fit their Customer Success processes and ensure alignment with configurations & best practices to fit the customer’s business needs. This position requires a mixture of strategic consulting, technical expertise, project management, organizational, problem-solving, and advisory skills. The ideal candidate will be comfortable interacting with customers, working autonomously, and driving outcomes.
A typical day will include…
Being responsible for defining and executing a technical strategy to drive outcomes of existing strategic enterprise customers
Partnering with the Account Management team and customer data to proactively identify customer engagements for immediate improvement in adoption and value
Prioritizing options and executing next steps to optimize the experience and overall utilization of the solution
Using your solid technical skills and aptitude as needed – CRM, databases, data integration processes, Salesforce.com, and various SaaS platforms are considered relevant
Working with an executive presence and confidence in communicating with technical, business, and VP & C-level stakeholders
This role is a fit for you if…
You have 5+ years of hands on Professional Services/Enterprise product implementation or related experience
You have prior experience working with Healthcare customers; understanding of the healthcare industry, thought leadership and knowledge of industry nuances.
You have experience with spearheading initiatives with cross-functional teams on a number of concurrent engagements
You have experience in working with complex, multi-divisional, multi-geographical customers
You have the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
What we offer…
Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Vacation
Mental health benefits (EAP & 98point6)
Full Access to LinkedIn Learning
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Career development opportunities up/across Bullhorn
Bullhorn’s core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human. APPLY HERE
At MyFitnessPal, we believe health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals. The Marketing team at MyFitnessPal collaborates with all business units to help drive our business forward and help our users achieve their goals.
MyFitnessPal is seeking a CRM Operations Specialist for our growing marketing team. You will be responsible for the day-to-day preparation and deployment of marketing messages from our customer engagement platform, Braze. You will be the key player in taking the designs created by our Creative team and bringing them to life for the right customers through a combination of HTML coding, creating content blocks, API triggered and API sourced campaigns, and campaign automation.
We are looking for a highly motivated, results-oriented person that thrives in a fast-paced and matrixed environment. We’re looking to add talent that can help further define the culture we’re creating: consumer-centric, curious, and always innovating.
The ideal candidate will be entrepreneurial, data-oriented, and hands-on.
What you’ll be doing:
Campaign Execution:
Own the build of assets needed for campaigns, including landing pages, emails, audience segmentation, and test setup
Create and deploy new marketing campaigns, especially A/B testing, personalization, landing page testing, and other conversion rate optimization experiments
Develop complex and customized email campaigns that render across all email clients and look the same as creative supplied (HTML coding)
Apply dynamic content rules, create custom content blocks, configure link setup and tracking
Quality assurance of campaigns and dynamic content and content blocks
Quality assurance using Email On Acid to ensure that all emails render correctly on all devices
Content change management
Monitor send and deliverability metrics and IP health
Reporting: Report on marketing email campaigns to assess performance metrics; make recommend adjustments to enhance effectiveness to greater marketing team
Personalization Enablement: Partner with Data Engineering, Business Intelligence, and mobile teams to identify gaps in data coverage and request new data
Manage custom attributes/events
Set up API-triggered and API-sourced content and campaigns
Monitor data allotment and make recommendations for feasible data ingestion
Troubleshoot data inaccuracies and validate/test data innovations and fixes
Qualifications to be successful in this role:
3 – 5 years’ experience working with CRM/customer engagement platforms and large datasets
Strong technical skills, including in HTML
Experience working with Braze (strongly preferred) or similar large-scale customer engagement platform
Experience with B2C consumer tech products preferred
Experience working with Instapage or similar website-building platform
Advanced understanding of web development tools and technologies such as CSS, Photoshop, Dreamweaver and Javascript
Familiarity with design tools, such as Figma, a plus
Strong attention to detail
Strong work ethic and an ability to function in a fast-moving environment
Strong bias toward action and results-oriented activities
Passion for learning new skills, expanding experience
Strong interpersonal communication skills
Job Location: San Francisco, or Austin Tx, preferred but open to remote.
Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.
he reasonably estimated salary for this role at MyFitnessPal ranges from $70,000 – $108,000. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others.
Exciting Full-Time Employee Benefits, Perks and Culture
Embrace the Freedom: Be a digital nomad, work from anywhere we have operations within the continental U.S.
Office Vibes: If you prefer working in an office, we’ve got you covered, our HQ is in vibrant Austin, TX.
Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.
Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy and work on your own terms with our Responsible Time Off benefit.
Give Back: Use your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.
Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth.
Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships. We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters.
Wellness Comes First: Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.
Celebrate Greatness:Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make.
Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.
Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities to continuously grow and enhance your skills.
Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization.
Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.
Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match. APPLY HERE
Humana’s Clinical Strategy and Analytics (CS&A) Team is seeking a Research Scientist 2 (Remote).
Healthcare is rapidly changing, and our members are living longer, often with more chronic conditions. The Clinical Strategy & Analytics team identifies opportunities and build solutions to improve clinical outcomes and lower costs for millions of Medicare Advantage beneficiaries through an evidence-based approach using data analytics, clinical expertise, strategic mindset, and rigorous study designs. In this multi-disciplinary team, you will have the opportunity to work closely with strategy partners and clinicians to shape Humana’s enterprise clinical strategies and initiatives.
The Research Scientist 2 applies mathematical, statistical, and epidemiologic principles to identify trends, assess variable associations or cause-effect relationships, and size potential opportunities using high volumes of complex data. The Research Scientist 2 work assignments are varied and frequently require interpretation of data/information and independent judgement.
Responsibilities
As a Research Scientist, you will:
Collaborate with analytic and business teams to set objectives, approaches, and work plans
Leverage a wide range of analytics methods ranging from descriptive to prescriptive to transform high volumes of complex data into analytics solutions and actional insights
Collaborate with clinicians and clinical informaticists to define various clinical concepts and extract clinical information from medical, pharmacy, and lab claims for analytics and modeling purposes
Translates analytic results into key takeaways and communicate to business partners
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
Make decisions regarding own work methods, occasionally in ambiguous situations with general guidance
Use your skills to make an impact
Required Qualifications
Master’s Degree in a quantitative discipline such as Epidemiology, Biostatistics, Economics, Statistics, Clinical Informatics, Mathematics, Data Science, Data Analysis and/or related fields
Demonstrated strong analytical thinking and problem-solving skills
Demonstrated strong interest in healthcare and desire to make a positive impact on population health
Flexible, dynamic personality who can work independently and collaboratively within a multi-disciplinary team
2+ years of experience in applying mathematics, statistics, epidemiologic or econometric principals to transform high volumes of complex data into actionable insights
Clear and concise oral and written communication skills, with a proven ability to translate complex methodologies and analytical results to higher-level business insights and key takeaways
Proficient in manipulating and analyzing data with at least one of the programming languages such as Python, R
Preferred Qualifications
Healthcare or managed care working experience
Experience working with medical, pharmacy, lab claims
Experience working with big data and using PySpark, Spark R or Spark Scala
Experience with causal inference and causal machine learning techniques, and/or advanced machine learning algorithms such as deep learning, NLP, recommender system, network analysis.
Familiarity with clinical concepts related to a broad range of clinical conditions and disease states, such as oncology, falls, palliative care, behavioral health and/or other chronic conditions
Deep understanding of healthcare payer economics, and/or other specific healthcare areas such as EMR, Episode grouper, utilization management, value-based care, low value care etc.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$69,800 – $96,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. APPLY HERE
Recent Comments