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Content Moderator
Pure is a dating app for shameless dating around the world.
We believe that dating is not about endless swipes, but about a game with no losers. Every day we strive to change the dating experience for people from all over the world, come join us too. We are looking for a Moderator to join our team.
About you:
Minimum 1+ year experience of working as moderator, would be a plus if you worked in dating industry;
Excellent verbal and written communication;
Ability to quickly absorb and make use of new information;
Detail-oriented and attentive;
Basic skills in Word, Excel, and Google Documents;
English and Russian – Upper-Intermediate or higher
Responsibilities:
Fight against scammers and spammers, the main focus is to detect sex workers on the customer service admin system provided by the Company;
Check suspicious user’s activity, block users, who violate community guidelines of the Company;
Reveal new scammers techniques, collect the information and report it regularly;
Monitor of User-Generated Content per established guidelines and timely remove any bad content (users photos, ads);
Communication with the moderation team and other members regarding content.
Will be a plus:
It will be a plus if you know French or German.
Main tasks:
Check suspicious user profiles by special patterns in admin-panel, user analytics system, spam alert tool;
Review photo/ad text user’s content feed for compliance to Community guidelines;
Answer users letters from blocked profiles after checking them first;
Monitor users reports on abusive behavior.
Conditions:
Remote-first work
A competitive salary that matches our expectations and your level of experience
Performance bonuses
An opportunity to work on a product in the growth stage
Yearly education budget for you
A multinational and diverse workplace
Schedule: Saturday and Sunday 00-08 CET time + part-time work on any weekdays also 00-08 CET time;
The possibility to switch to a full-time work after a successful probation period
Employment type
Part-time
Department
Trust&Safety
Location
Remote
Gameday Monitor
MLB is currently seeking part-time seasonal Gameday Monitors for the upcoming 2023 Baseball season to provide quality assurance for live video streams on MiLB.TV.
Ideal candidates will have reliable access to a computer, tablet and/or cell phone, as well as stable WiFi or hardwire network connection. Please note, Gameday Monitors will work remotely and must have excellent communication skills, familiarity with streaming platforms and other related online software.
Required:
Flexible hours tied to the Minor League Baseball gameday schedules with availability on nights, weekends, and holidays.
Understanding that the position is seasonal, based on the Minor League regular season and post season schedules.
Reliable home broadband connection is essential for this position.
Excellent oral and written communication skills to relay any streaming related issues to the appropriate channels via phone, email and instant message (i.e., Slack).
Responsibilities:
Monitor several games per day to ensure high quality content is being viewed by our subscribers.
Ability to adhere to quality control guidelines and procedures.
Communicate gameday related issues immediately to the appropriate teams.
Provide nightly reports that recap any issues that occurred.
Desired:
Knowledgeable of various computer and mobile operating systems, including Apple, Android, iOS, Windows, etc..
Familiarity with MLB.com, MiLB.TV, MLB.TV, MLB At Bat and other streaming services.
Interest in baseball and a desire to work in the sports industry.
Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $15.00 to $15.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.
Readers Wanted!
We need qualified people to read and score student essays for the ACT Writing Test.
Essay scoring takes place online, facilitated by an Electronic Performance Evaluation Network (ePEN) System designed by Pearson Educational Measurement. This means you can read and score essays anytime and from any personal workstation with an Internet connection.
Writing Test essays are scored at intervals throughout the year. Compensation will be performance based. Scorers can realize $12/hour or more based on a combination of performance indicators, including quality and rate.
Prospective applicants will have the following qualifications:
A bachelor’s degree or higher
Current teaching experience (preferred)
Experience teaching high school English to juniors and seniors (preferred)
U.S. citizenship, resident alien status, or authorized to work in the U.S.
Reside in the U.S.
Tech Product Evaluator
This position will operate on a remote, freelance basis. Applicants must be located in the US or Canada.
AndroidPolice.com is looking for writers with a passion for the best tech gear, related services, accessories and add-ons that help people optimize their devices and get more value from their tech purchases.
This commerce-focused contributor will write a variety of articles, including quick stories answering questions about specifications or configurations, common purchase considerations, or product limitations, comparisons to similar devices (at varying lengths and detail), and eventually, product reviews, evaluations, and recommendations.
The writer will receive products to research and evaluate for more in-depth assignments or reviews (all products must eventually be returned to Valnet). Those assignments will come in the form of “bundles,” with multiple assignments related to a product or set of products they’ll focus on evaluating. Price per assignment bundle will vary depending on the product and the number of assignments.
Necessary expertise in at least one of the following areas:
Android Phones
Wearables (watches and fitness)
Chromebooks and related peripherals
Earbuds and headphones
Tablets
Mobile gaming gear
Smart home devices
Job Responsibilities
Reliably produce content and meet assigned deadlines (to receive products for evaluation, candidates must commit to a certain number of related assignments and deliver them on deadlines)
Create detailed comparisons of similar products based on one’s own experience and online research – spotlighting their strength and weaknesses
Research products online using manufacturer websites and newsrooms, as well as product reviews on third-party retailers such as Amazon.com or Newegg.com
Coordinate with the editorial team for assignments and feedback
Input work into our CMS using specific article templates
Find and format images
Follow strict formatting guidelines
Evaluate and answer questions about the delivered products
Application Requirements
CV
Cover Letter (tell us why you want to write for us!)
2-3 tech articles you’ve written that demonstrate your writing abilities (Commerce articles preferred – Buyer’s Guides & Reviews)
Applicants must have a self-starter attitude and possess the following requirements
Relevant experience in writing and editing technology content
Real-world product review experience
Passion for testing tech to find the best (and worst) things about devices
Comfortable using a non-basic CMS
Attention to detail in regards to accuracy of information and formatting
Basic understanding of modern online e-commerce content is a plus
Basic SEO knowledge
Proficient in researching products online, using manufacturer websites and newsrooms, as well as product reviews on third-party retailers, such as Amazon.com or Newegg.com
Understanding of proper attribution of information cited in stories is also a must
The hiring team at Android Police will be back to you as soon as possible if we think you’d make a solid addition to the team. Only applications containing relevant writing samples will be considered.
Product Reviewer
*Applicants must be based in the United States in order to be considered for this role. This position will operate on a remote, freelance basis.
Are you an impeccable writer who loves tinkering with the newest Android devices? Want to work in a fast paced, collaborative environment from home while monetizing your love for technology?
AndroidPolice.com is looking for tech enthusiasts to write product reviews for various Android devices. With your skillful writing, tech expertise, and strong opinions, you will help readers make informed purchasing decisions. You’ll cover everything from a product’s design and hardware to its software and performance. In which areas does the product shine? Where does it falter? How does it compare to other devices?
Job Responsibilities
Write a minimum of 4 product reviews per month
Stay up to date on the latest Android news, products and updates
Coordinate with the editorial team for assignments and feedback
Input work into our CMS according to our guidelines
Application Requirements
CV
Cover Letter (tell us why you want to write for us!)
2-3 tech articles you’ve written that demonstrate your writing abilities
Applicants must have a self-starter attitude and possess the following requirements
Relevant experience in writing and editing in the English language
Experience reviewing devices preferred
Expert knowledge and broad familiarity of Android products
Must own a good quality digital camera or have the ability to borrow one
The hiring team at Android Police will be back to you as soon as possible if we think you’d make a solid addition to the team. Only applications containing relevant writing samples will be considered.
Please note that we have a zero-tolerance policy regarding plagiarism on our site. Any AI content generating tools are also forbidden from use. Therefore, any evidence of plagiarism within your work or AI-generated content will result in the rejection of your application.
Payroll Specialist
Deque Systems
Career Fulfillment & Culture
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque’s core values are central to our culture of customer satisfaction. Do you share them?
- Innovation with results that matter
- Deliver what you promise
- Can-do attitude
- Open, direct & respectful communications
- We care deeply
- We practice humility
At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.
Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.
Position Description
Deque is seeking a Payroll Specialist to join our Accounting Team. This individual will be responsible for ensuring accurate and timely payroll submission, reporting, and reconciliation. This individual will also ensure Federal, State and Local compliance. The ideal candidate is detail oriented, a multi-tasker, and able to work independently.
Primary Responsibilities
- Process Company Payroll Bi-Weekly through ADP, including reviewing payroll changes for accuracy, ensuring all Special payments due are made; Commissions, Bonus, Severance Pay, etc.
- Register and set up any new State and Local tax jurisdictions as necessary (Out of State New Hires) and set up in ADP.
- Reconciling and booking necessary payroll journal entries into the General Ledger.
- Respond to requests from regulatory agencies as needed
- Provide assistance to employees and HR with payroll inquiries.
- Serve as point of contact and trainer for ADP
- Reconcile ADP Monthly, Quarterly, and Annual Payroll Tax Returns with General Ledger.
- Assist in timely month-end closing procedures related to Payroll Accrual and Vacation Accrual calculations and assist with other reconciliations and projects as deemed necessary by the Controller.
- Maintain files and documentation thoroughly and accurately, keep payroll data confidential, and by company policy and Generally Accepted Accounting Principles (GAAP).
- Serve in a fiduciary capacity for Deque, safeguarding the company property, equipment, money, and assets against unauthorized use or removal, as well as from loss due to a criminal act or breach of trust.
- Assist in special HR/Payroll projects as needed.
- Perform other accounting duties as assigned.
- Develop and maintain a broad knowledge of the company’s products and services; Keeps up to date with accounting and payroll legislation changes, practices, and procedure; Cross-train with AR / AP Specialists to build skills.
- Serve as a backup to AP specialist as needed.
Requirements
- High School diploma or GED with 4 years’ experience in an accounting environment specializing in Payroll OR an Associate degree in accounting/finance and 2 years of accounting experience
- MS Office/PC skills required.
- Experience with multi-state payroll of up to 100 or more employees, working with payroll and HRMS systems; ADP experience highly preferred. Fundamental Payroll Certification (FPC) considered.
- Must possess excellent communications skills and the ability to build trust, rapport, and credibility.
- Capable of exercising extreme discretion.
- ADP: 2 years (Preferred)
- Multi-State Payroll: 3-5 years (Preferred)
- Payroll: 2 years
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Job Location
- Remote
How to Apply
- Apply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.
In your cover letter
- Explain your interest in joining Deque and how you align with our Core Values
- Depict key attributes that differentiate you as a candidate
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is 60K-70K but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees.
Thank you for your interest in joining our exciting company!
Chat Advisor
Adtalem Global Education
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Opportunity at a Glance
The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the institution’s catalog. Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. Support MyCompass self- service enrollment to Day 1. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite. The intent is to grow and service all client partners that solicit the organizations customized services.
Responsibilities
- Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
- Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the university (including but not limited to My Compass chats, service, academic advising, technical support, etc.).
- Routes detailed chat inquiries to appropriate department personnel with special consideration for student finance questions to ensure best in class student service.
- Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, university catalog material, and providing pertinent and responsive feedback.
- Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
- Complies with all policies and standards.
Qualifications
- Bachelor’s Degree Preferred
- 1 year of admissions and/or student services experience.
- Familiarity with institutional catalogs.
- Subject matter expert in front line admissions policies.
- Ability to multitask several online chats at the same time with good typing and grammatical skills.
- Ability to communicate in a concise and friendly manner.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.17 and $23.29. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Billing Analyst
Dow Jones
Job Description:
OPIS, a Dow Jones company, is seeking an exceptional individual to join our order management team. In this role, you will perform daily invoicing for both the OPIS and AXXIS business lines. Monitor and action on items in a shared billing mailbox. Research and resolve all errors and discrepancies. Run reports and troubleshoot as needed. Comply with billing internal controls and participate in special projects. Establish and maintain positive business relationships both internally and externally to promote company goals. Establish and ensure compliance with standard procedures and/or written instructions to perform job duties.
Roles and Responsibilities:
- Perform billing, research and customer service-related activities supporting the company’s business operations
- Ensure billing cycles are handled efficiently and accurately
- Work in a team environment, while establishing and building strong relationships both internally and externally to promote company goals
- Learn systems in a timely manner and adapt to changing processes and procedures
- Comply with company and departmental policies, procedures and performance standards including internal controls and SOX compliance
- Analyze and answer inquiries from internal and external customers
- Utilize systems and tools in order to achieve department objectives
- Identify opportunities for improvement and proactively work with all stakeholders to implement improved processes
- Address/Resolve escalations
- Complete administrative tasks and perform other related duties as assigned
- Participate in special projects
- This role is required to work US hours, 8:30am to 5:30pm EST. Shift allowance will be provided.
Required Skills:
- Understanding of the billing and customer service activities, generally accepted accounting principles, and internal accounting controls
- Demonstrate strong organizational and interpersonal communication skills
- General understanding of Microsoft Office Suite of products including, but not limited to Excel and Word
- Ability to work in a deadline oriented environment
- Ability to adapt to constantly changing environments & priorities
- Excellent communication skills; verbal and written as well as excellent phone and email etiquette
- Demonstrated ability to interact effectively with individuals at many levels in the organization and external business contacts
- Must be able to work independently and to exercise good sound judgment
- Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards
- Effective research and problem-solving skills with attention to detail and accuracy
Dow Jones, Making Careers Newsworthy – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
Business Area:
OPIS
Job Category:
Finance
Union Status:
Non-Union role
Pay Range: $40,000 – $160,000
We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus-eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits-eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Marketing Coordinator
24 Seven Talent
The Sage Groups’ Client is seeking a Marketing Coordinator to support their Project Management team.
- Support project management of our marketing initiatives by closely supervising timelines, results, budgets, processes and next steps.
- Previous experience in “consumer packaged goods” is always preferred
- Maintain our marketing calendar and support our preparation for key moments throughout the year.
- Coordinate the creation of marketing playbooks of opportunity areas as we continue to scale up (e.g., co-marketing case studies w/ large foodservice customers, marketing strategies for converting Limited Time Offers to Permanent Menu Items).
- Coordinate SSP Marketing’s processes and reviews to advance campaigns and projects.
- Support the development of presentations and materials to assemble and communicate all aspects of our SSP Marketing work, including: marketing campaign strategy/planning, customer-facing updates, internal presentations, final project/campaign reporting, executive summaries and more.
- Run a shared SSP Marketing team database/drive of co-marketing campaign materials.
- 6 months to 2 years’ experience or marketing internship experience.
Duration: 5 month Contract
Location: Remote anywhere in US
Compensation: $33.25
Payroll Administrator, III
Vectrus
Overview
Responsible for the maintenance of employee master files. Completes payroll processing and generates reports as needed. Processes legal transactions related to payroll deductions such as court orders and garnishments.
Performs a wide variety of specialized functions in relation to Payroll Accounting for the various payrolls such as bi-weekly and monthly advices and journals. Provide backup to co-workers as needed.
Responsibilities
This position description is subject to change at any time as needed to meet the requirements of the program or company.
- Payroll processing, training new hires, and supporting program payrolls Garnishment set-up.
- Providing backup GL data to Accounting.
- Advice charges to Programs and record JVs for payroll related items to include 401, taxes, and miscellaneous deductions.
- Updating advice logs and finance playbook.
- Customer service for W2/tax verification and also of payroll checks.
- Back up Payroll Lead.
- Perform other related duties as required.
Qualifications
Education: One year of related experience may be substituted for one year of education, if degree is required.
- Minimum High School diploma/GED
- Prefer Accounting or Associates degree
Experience:
- Prefer minimum four (4) years’ of related experience to include minimum one year of corporate payroll experience
Skills & Technology Used:
- Working knowledge of UKG and UTA
- Knowledge of tax reporting and processing
- Personal computer, printer, copy machine and other general office equipment
- Proficient in the use of computers and computer software programs such as Word, Outlook, PowerPoint, and Excel
Benefits
- Medical, Dental, Vision, 401(k), Life, AD&D, Short Term Disability, Long Term Disability, and other ancillary plans
Time off
- Paid Time Off (PTO), Holidays, Bereavement, and Jury Duty
Nationwide Salary Range:
The salary range provided is intended to display the value of the company’s base pay compensation for all statewide locations across the United States. Salaries paid are subject to the conditions of the job including, but not limited to, the physical worksite location.
- $45,000 – 75,000
Search Engine Marketing Associate
OVERVIEW
The primary responsibility for the position of Search Engine Marketing (SEM) Associate is to assist in growing the business, driving qualified traffic to FTD.com, Proflowers.com and Flowerfarm.com through the execution and optimization of relevant, cost-efficient, results-oriented, profitable paid search strategies.
RESPONSIBILITIES
Manage SEM/PLA campaigns (60%) (a) Manage and optimize SEM campaigns and PLA product feeds through continuous testing and daily optimizations (b) Ensure ad and landing page quality through constant ad quality checks and audits in Google Analytics (c) Report and track ad spend to ensure accurate/healthy pacing to SEM budgets (d) Write compelling ad copy to be used in paid search campaigns
Key in on opportunities to continually drive PPC growth (20%): (a) Research and find opportunities within the SERP to gain competitive advantage (b) stay up to date with the latest industry trends in paid search to unlock future growth opportunities (c) utilize past learnings to positively impact and improve performance
Work cross functionally with other departments (20%): (a) Work with site team to merchandise paid search landing pages for optimal performance given product performance results (b) work with merchandising team to closely align on new product development/launches (c) Update cross functional documents with SEM strategy for new launches/initiatives/occasions/SEM pivots to be shared with teams
KNOWLEDGE, SKILLS AND ABILITIES
Minimum 1-year experience in Pay Per Click advertising (Google, Bing)
Previous experience with Google Analytics, Google Merchant Center, Google Ads & Google Ads Editor.
Previous experience with Google/Bing Shopping and Text ads.
Previous experience with product feeds/feed management (Salsify is a plus).
Strong knowledge in Excel, ability to utilize vlookups and create detailed pivot tables/charts.
Think Critically – You are a critical thinker who is well adept at solving complex problems.
Manage Time Efficiently – You are great with time management and have demonstrated the ability to handle multiple projects simultaneously meeting tight deadlines.
Well Organized – You possess strong documentation and organizational skills.
All About the Details – You are process and detail-oriented with a strong sense of responsibility, follow-through, initiative, and assertiveness.
Positive Mindset – You are able to see it through in challenging times and motivate your team with contagious positivity.
Self-Starter – Work in a dynamic, virtual environment requiring self-motivation and adaptability.
Provide Support – Provide additional support during key floral holidays such as Valentine’s Day and Mother’s Day.
Claims Specialist (Workers’ Comp)
Job Details
Description
The Workers Compensation Claims Specialist is a vital member of our team that works closely with our clients. Through this opportunity an individual can expect a manageable caseload, growth and the ability to make a positive impact on others while adhering to CorVel’s best practices when processing non-complex/non-problematic claims.
This position is fully remote. The candidate may be located anywhere in the US. Experience (handling claims in IL, IN, MI and KY is a bonus).
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Receives claims, confirms policy coverage and acknowledgment of the claim.
Determines validity and compensability of the claim.
Establishes reserves and authorizes payments within reserving authority limits.
Manages non-complex and non-problematic medical only claims and minor lost-time workers’ compensation claims under close supervision.
Communicates claim status with the customer, claimant and client.
Adheres to client and carrier guidelines and participates in claims review as needed.
Assists other claims professionals with more complex or problematic claims as necessary.
Additional projects and duties as assigned.
KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills.
Ability to learn rapidly to develop knowledge and understanding of claims practice.
Ability to identify, analyze and solve problems.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets.
Strong interpersonal, time management and organizational skills.
Ability to work both independently and within a team environment.
EDUCATION & EXPERIENCE:
Bachelor’s degree or a combination of education and related experience
Minimum of 1 year of industry experience and work compensation claims management preferred
Experience handling claims in IL, IN, MI and KY is a bonus
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
Pay Range: $49,359 – $79,603
Mathematics Assessment Scorer
Cognia is hiring seasonal mathematics assessment scorers to support our upcoming projects. As a member of our team your academic background will allow you to expand your expertise. You will join forces with like-minded professionals and see your work influence student achievement around the world. This position involves reading, evaluating, and assigning scores to computer-imaged student work – all from the convenience of your own home!
Scope of Work:
Read, evaluate, and assign scores to computer-imaged student responses to standardized test questions in Mathematics
Attend and complete training sessions related to the content area being scored that is conducted by scoring leadership.
Demonstrate comprehension of training by passing qualifying tests containing pre-scored student responses via computer for each item trained.
Accept and apply performance feedback regarding scoring accuracy and production.
Maintain established accuracy and productivity standards
Competencies:
Possess basic computer skills and successfully use scoring and other software.
Learn and apply established scoring guidelines and scoring instructions.
Qualifications:
Bachelor’s degree in mathematics required – or
A Bachelor’s degree in another field AND successfully completed a minimum of two college courses in mathematics related fields
Compensation:
Scorers will be compensated at a rate of $18.00 per hour.
Note:
Assessment scorers are hired on a per project basis and may qualify to work multiple projects throughout the season
Claims Processing Representative
About this job
Description
The Claims Processing Representative 2 reviews and adjudicates complex or specialty claims, submitted either via paper or electronically. The Claims Processing Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
Claims Processing Representative 2:
Determines whether to return, deny, or pay claims following organizational policies and procedures
Decisions are typically focus on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion
Required Qualifications
Medical Claims Processing and/or Medical Coding/Billing
Provider Customer Service experience
Proficiency in all Microsoft Office -Basic understanding using Word, Excel, and Outlook
Preferred Qualifications
Medical Coding certification
Quality background
Additional Information
Hours: Monday – Friday 8:00 AM to 4:30 PM with ability to support business as needed for overtime.
Additional Information
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Work at Home Guidance
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Medical Review Technician
NO EXPERIENCE NECESSARY- WE WILL TRAIN
Do you want a career where you can make a difference? Allegiance is a growing company with hometown values that is looking for dynamic candidates to join the team! A positive, team-oriented environment is provided with opportunities for advancement.
Allegiance offers full-time positions with evenings, weekends, and holidays off and a multi-faceted benefits package.
We pride ourselves in having a reputation for top-notch customer service. Make a difference. Start your career with Allegiance today!!
POSITION RESPONSIBILITIES:
The UM-IP Review Tech is responsible for the coordination and collaboration of the Inpatient Authorization process. The incumbent is expected to provide courteous and prompt preparation and responses for all referrals.
The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.
ESSENTIAL JOB FUNCTIONS:
Essential job functions include the following. Other functions may be assigned as business conditions change.
Reviews Inpatient Authorization requests received
Determine if additional information is necessary. Contact provider and obtain additional information.
If medical necessity not met
Prepare package for clinical review
Initiate and continue direct communication with health care providers involved with the care of the member to obtain complete and accurate information.
Review IMR responses for accuracy and completeness and correspond with clinical staff as necessary.
Coordinate with UM-IP Nurses to determined accurate documentation and clinical oversight on required reviews.
Coordinate peer to peer appointments.
Prepare & distribute Inpatient Authorization response letters in required timeframes.
Meets service standards for decision turn-around times and written correspondence
Initiate referrals for Case Management when appropriate
Contributes the daily workflow with regular and punctual attendance.
Maintain general clinical knowledge and skills through the attendance of available Internet education or conference calls, written works, or other similar resources and share knowledge with others
Ensure accurate coding using current CPT and ICD codes and document all information accurately.
Assist in managing incoming fax queue
Initiate and receive phone calls related to Inpatient admissions and continued stay reviews.
NON-ESSENTIAL JOB FUNCTIONS:
Performs related or other assigned duties as required or directed.
SUPERVISION EXERCISED:
None
PHYSICAL WORKING CONDITIONS:
Physical requirements are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Itemized Bill Reviewer Facility Reviewer
Position Overview:
At Zelis, the Itemized Bill Review Facility Reviewer is responsible for analyzing facility inpatient and outpatient claims for Health Plans and TPA’s to ensure adherence to proper coding and billing guidelines. They will work closely with Hospital Bill Review and Concept Development staff to efficiently identify billing errors and adhere to policies and procedures for claims processing. This is a production-based role with production and quality metric goals.
Key Responsibilities:
Conduct detailed review of hospital itemized bills for identification of billing and coding errors for all payor’s claims
Contribute process improvement and efficiency ideas to team leaders and in team meetings
Translate client reimbursement policies into Zelis coding and clinical concepts
Understand payor policies and their application to claims processing
Prepare and upload documentation clearly and precisely identifying findings
Accurately calculate/verify the value of review and documentation for claim processing
Monitor multiple reports to track client specific requirements, turnaround time and overall claims progression
Maintain individual average productivity standard of 10 processed claims per day
Consistently meet or exceed individual average quality standard of 85%
Ability to manage a variety of claim types with charges up to $500,000
Collaborate between multiple areas within the department as necessary
Follow standard procedures and suggest areas of improvement
Remain current in all national coding guidelines including Official Coding Guidelines and AHA Coding Clinic and share with review team
Maintain awareness of and ensure adherence to Zelis standards regarding privacy
Skills, Knowledge, and Experience:
CPC credential preferred
Working knowledge of health/medical insurance and handling of claims
General knowledge of provider claims/billing, with medical coding and billing experience
Knowledge of ICD-10 and CPT coding
Ability to manage and prioritize multiple tasks
Attention to detail is essential
Accountable for day-to-day tasks
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite
LI-Remote
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Zelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
Transcriptionist
Audio Transcription Center
Transcriptionists (Independent Contractors)
Nationwide, United States
What you will do:
As an independent contractor, you will be working from home as a freelance transcriptionist, making an accurate text document of the contents of audio, video, typed or handwritten material.
We transcribe oral history interviews (with WWII veterans, women in academia, farmers, midwives), focus groups, financial forecasts or quarterly reports, tech webinars, commencement addresses, interviews about NGO work, educational reform or health care access, or anything else you could think of, and even occasionally TV shows. We don’t do medical transcription.
Who we’re looking for:
- Fast and accurate typists (minimum of 80 wpm), who can deliver files within 24 hours or less for an hour-long file.
- People with a wide range of interests or educational experiences. As the subject matter varies broadly, it’s easier to understand the flow of conversation when you have some context for what is being discussed.
- Transcriptionists who are fluently bilingual or multilingual are always welcome.
Requirements
- Strong language, style, and punctuation skills, and the capability and willingness to follow our in-house style manual as well as project-specific instructions.
- Ability to verify names and terms via brief internet research. Much of the work we do is for archives, so these transcripts will become part of a historical record and need to be of high quality to reflect that permanence.
What you will need
- A reliable internet connection is a must. ATC sends project files via Dropbox links, so no special FTP setup is necessary.
- For confidentiality reasons, we require that you use an email address that no one else has access to.
- Transcripts should be returned to ATC as .doc files. You are not strictly required to use Microsoft Word; you can also use Open Office or some other program that has the capability to save as a .doc file as long as the formatting requirements are met and the functionality of the end product is indistinguishable from a document completed in Word.
- ATC highly recommends the use of transcription software controlled via hotkeys or a foot pedal, and the use of good-quality headphones to cut down on ambient noise while you are transcribing.
Payroll Specialist
Deque Systems
People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque’s core values are central to our culture of customer satisfaction. Do you share them?
- Innovation with results that matter
- Deliver what you promise
- Can-do attitude
- Open, direct & respectful communications
- We care deeply
- We practice humility
At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.
Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.
Position Description
Deque is seeking a Payroll Specialist to join our Accounting Team. This individual will be responsible for ensuring accurate and timely payroll submission, reporting, and reconciliation. This individual will also ensure Federal, State and Local compliance. The ideal candidate is detail oriented, a multi-tasker, and able to work independently.
Primary Responsibilities
- Process Company Payroll Bi-Weekly through ADP, including reviewing payroll changes for accuracy, ensuring all Special payments due are made; Commissions, Bonus, Severance Pay, etc.
- Register and set up any new State and Local tax jurisdictions as necessary (Out of State New Hires) and set up in ADP.
- Reconciling and booking necessary payroll journal entries into the General Ledger.
- Respond to requests from regulatory agencies as needed
- Provide assistance to employees and HR with payroll inquiries.
- Serve as point of contact and trainer for ADP
- Reconcile ADP Monthly, Quarterly, and Annual Payroll Tax Returns with General Ledger.
- Assist in timely month-end closing procedures related to Payroll Accrual and Vacation Accrual calculations and assist with other reconciliations and projects as deemed necessary by the Controller.
- Maintain files and documentation thoroughly and accurately, keep payroll data confidential, and by company policy and Generally Accepted Accounting Principles (GAAP).
- Serve in a fiduciary capacity for Deque, safeguarding the company property, equipment, money, and assets against unauthorized use or removal, as well as from loss due to a criminal act or breach of trust.
- Assist in special HR/Payroll projects as needed.
- Perform other accounting duties as assigned.
- Develop and maintain a broad knowledge of the company’s products and services; Keeps up to date with accounting and payroll legislation changes, practices, and procedure; Cross-train with AR / AP Specialists to build skills.
- Serve as a backup to AP specialist as needed.
Requirements
- High School diploma or GED with 4 years’ experience in an accounting environment specializing in Payroll OR an Associate degree in accounting/finance and 2 years of accounting experience
- MS Office/PC skills required.
- Experience with multi-state payroll of up to 100 or more employees, working with payroll and HRMS systems; ADP experience highly preferred. Fundamental Payroll Certification (FPC) considered.
- Must possess excellent communications skills and the ability to build trust, rapport, and credibility.
- Capable of exercising extreme discretion.
- ADP: 2 years (Preferred)
- Multi-State Payroll: 3-5 years (Preferred)
- Payroll: 2 years
About Deque
Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.
Job Location
- Remote
How to Apply
- Apply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.
In your cover letter
- Explain your interest in joining Deque and how you align with our Core Values
- Depict key attributes that differentiate you as a candidate
Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is 60K-70K but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees.
Thank you for your interest in joining our exciting company!
Content Coordinator
Blue Corona
Blue Corona is a technology-enabled digital marketing company that helps residential service businesses increase leads and sales. For each client, Blue Corona implements inbound internet marketing strategies such as pay-per-click (PPC) advertising, search engine optimization (SEO), website design and development, and marketing analytics services to measurably increase marketing performance.
As a Content Coordinator, you’ll be responsible for coordinating and supporting the execution and implementation of comprehensive website content strategies for multiple clients. Although the type of content you will coordinate and publish will vary month-to-month, it will typically include new web pages, informational blog posts, and rewriting existing web pages. Our clients require top-quality content that is executed on time and driven by a data-backed strategy. You will support the SEO analyst role to achieve this.
Responsibilities
- Fulfill requests and updates on client websites, coordinating with the account managers, SEO analysts, and freelance copywriters to get the request completed accurately and on-time
- Manage a team of freelance writers to assign out content tasks
- Provide instruction on freelance tasks so the content output achieves the initial marketing goal, and provide feedback and coaching when necessary
- Ensure all projects are completed on time and deadlines are met
- Ensure adherence to client and SEO industry standards for all requests/projects
- Keep up-to-date on industry news, trends, and the ever-changing nature of digital platforms
- Collaborate with multiple teams on marketing campaigns (teams include Account Management, Design, Web Projects, Web & Development, Social, Video, Paid Search, and more)
Experience
- Four-year college degree in communications, public relations, English, journalism, marketing, psychology, or related
- Exemplary organization and time management skills with the ability to handle multiple projects simultaneously
- Strong critical and strategic thinking skills (demonstration of successful campaigns implementation preferred)
- WordPress experience is a plus
- Proficient in Microsoft Office, AP style, grammar, and efficient writing
- Familiar with search engine optimization and SEO writing techniques
- Familiar with project management software (ClickUp, Asana, Trello, ZenDesk, etc.) or a proven fast learner
- Extreme attention to detail with respect to writing accuracy, grammatical correctness, etc., and no tolerance for errors
- Strong work ethic and a “do whatever it takes to get the best job done” attitude
- Experience as a copywriter or copy editor is preferred
- Experience as a content or marketing coordinator in an agency setting is a plus
- Experience writing/editing for the home services industry is a plus
Blue Corona Perks & Benefits
- Remote working environment
- Quarterly bonus plan
- Generous paid time off
- Health/vision/dental coverage
- Health Savings Account with employer contribution
- Casual dress code
- Company 401(k) matching
- Company celebrations and events
- Company-branded swag
Operations Specialist
Olaplex
OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:
We are looking for a qualified Operations Specialist to support the Procurement and Sourcing team by collating, organizing, and entering data into digital databases. The role will require attention to detail as a key focus will be on data accuracy.
Responsibilities:
- Manage team inboxes for shipping and receiving within Supplier Network
- Proactively communicate with Suppliers on upcoming shipment status
- Process Purchase Order Receipts
- Create, fulfill and Receive Transfer Orders.
- Sort, organize and archive supporting documents for Procurement transactions in NetSuite
- Distribute and update Open Purchase Order Lines and Open Transfer Order Reports
- Monitor and support Procurement-related tasks with Finance and Distribution teams
- Provide additional data gathering support for Operations team and NetSuite integrity
- Identify issues and opportunities
Works with:
- Procurement for open purchase orders and vendor management
- Finance for 3-way matching of PO receipts
- Distribution for inbound receiving process
- Logistics for shipping and Transfer Order process
About You:
- Proven experience as a data entry Operator
- Excellent and precise data entry and typing skills
- Excellent verbal and written communication skills
- Basic understanding of databases
- Proficient in Microsoft Office Suite or related software
- Good organizational skills and attention to detail
- Ability to keep information confidential
- Ability to work independently
Our Commitment to Diversity, Equity, and Inclusion:
At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to ‘do well and do good’. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Data Connection Administrator
OneDigital
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
- Initial Case Intake and Vetting
- Online Access;
- Product Validation;
- Integration Notification;
- Sorting discrepancies reports;
- Maintain documentation per workflows, procedures, and protocols;
- Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
- Follow up with the carrier to obtain status updates.
- Reviewing data for deficiencies or errors, reporting any incompatibilities;
- Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
- Meet or exceed department goals as defined;
- Complete other duties and projects as assigned.
Required Skills:
- Driven, self-motivated, enthusiastic and with a can do attitude
- Must be self-motivated and disciplined;
- Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple assignments at one time
- A high level of accuracy and attention to detail is required.
Required Experience:
- Current life and health insurance license, preferred;
- Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
Thank you for your interest in joining the OneDigital team!
Bookkeeper
e2f
About us:
e2f helps people and machines communicate naturally regardless of language, content, or culture.
With expertise in data science – and deep roots providing agile translation in 200+ languages and dialects – e2f uniquely provides high-quality linguistic datasets of multilingual speech, text, annotation, and quality data required to help machines understand people.
e2f customers include several of the world’s most successful artificial intelligence (AI) and natural language processing (NLP) deployments.
Job Summary:
e2f, a leading language and data services company, is seeking a Bookkeeper with experience in QuickBooks to join our team. The Bookkeeper will be responsible for managing our financial records, processing transactions, and ensuring accuracy and compliance with accounting principles.
If you are a motivated and detail-oriented person, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Record and maintain accurate financial transactions in Quickbooks.
- Process and reconcile accounts payable and accounts receivable.
- Prepare financial reports, including income statements, balance sheets, and cash flow statements.
- Monitor and manage company expenses.
- Enter data, maintain records and launch reports and financial statements.
- Monitoring financial transactions and reports.
- Perform other finance-related duties as assigned.
Requirements:
- At least 2 years of experience in bookkeeping or accounting.
- Experience with QuickBooks or similar accounting software.
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Ability to prioritize tasks and meet deadlines.
- Good communication and interpersonal skills.
- Familiarity with accounting principles and regulations.
- Bachelor’s degree in accounting or related field preferred.
Data Entry Clerk I
Stefanini
Details:
Listed salary ranges may vary based on experience, qualifications, and local market.
- Experience with Microsoft Office especially Excel and Word.
- Able to follow written and spoken instructions.
- Minimum of 50-60 wpm.
- Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
Additional Note:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Requirements
Details:
- Bachelor’s degree or vocational in IT-related courses is a plus.
- Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
- Excellent in oral and written English communication.
- Advanced organizational skills
- Must consistently meet or exceed required performance criteria.
- Familiarity and good working knowledge in PC hardware and software troubleshooting.
- Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
- Attention to detail to ensure accuracy
- Good time management skills
- Prior BPO experience in Technical Support is a plus.
- Familiarity with ticketing system, a strong advantage.
- Must be willing to work in different shifts.
- Fresh graduates are encouraged to apply.
Pay Range:
Based on Experience
Data Entry
Conduent
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
(REMOTE) DATA ENTRY POSITION
$10.00 PER HR. + BENEFITS
M-F 8AM TO 5PM
MUST BE ABLE TO TYPE 40 WPM OR MORE.
MUST LIVE NEAR THE SAN ANTONIO AREA.
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Ability to perform analytical and operational processes.
- Entry-level position with limited requirements for licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a close degree of supervision.
Functional Knowledge
- Has basic skills in a range of processes, procedures and systems.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
- Impacts a team, by example, through the quality service and information provided.
- Follows standardized procedures and practices.
- Receives close supervision and guidance.
- For consistency, methods and tasks are described in detail.
Leadership
- Has no supervisory responsibilities.
Problem Solving
- Ability to problem solve, self-guided.
- Has limited opportunity to exercise discretion.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Receives, processes, and ensures document classification are completed and transmitted to clients.
- May require outbound correspondence from the client to be processed.
- Receives documents from both electronic and hard copy forms for processing.
- Sorts, images, documents, files, and archives by form type.
- Identifies documents and their purpose; creating a database of information.
- Classifies documents based on contract requirements.
- Captures information based on client requirements.
- Verifies data from automated data extraction tools.
- Ensures transmission of processed data to the appropriate next level.
- Performs other duties as assigned.
- Complies with all policies and standards.
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Data Entry Specialist
CareMetx
From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
POSITION SUMMARY:
Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Maintains effective systems to support the timely release of accurate information to diverse clients.
- Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
- Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
- Responsible for payer research and territory assignment management.
- May assist with inbound call volume as received.
- Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
- Maintains and promotes a positive and professional working relationship with associates and management.
- Complies with all appropriate program policies and procedures.
- Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
- Typically receives little instruction on day-to-day work, general instructions on new assignments.
- Perform related duties as assigned.
Requirements
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Previous 1+ years of professional work experience in a customer service or healthcare environment.
MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:
- Ability to communicate effectively both orally and in writing.
- Strong computer application skills.
- Strong interpersonal skills, team player.
- Strong organizational and time management skills.
- Strong attention to detail.
- Adaptable and flexible to new situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Schedule
- Must be flexible on schedule and hours
- Overtime may be required from time to time
- Must be willing to work weekends if required to meet company demands
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Data Entry Representative
Aston Carter
Responsibilities:
- Provides timely and accurate processing. Strong analytical and research skills, account reconciliation, maintains reports and files, proven ability to navigate through multiple systems and work queues and can adapt quickly to change.
- Strong Excel skills and ability to work with large data files. Strong communication skills.
- They are processing a lot of data and editing requests.
- Along with that they are researching.
- They will need researching skills and analytical skills.
- Data accuracy is important since a lot of what we do is tax supporting.
- High data entry rate.
- There is some reconciliation involved and understanding how processing works.
- Need to navigate multiple systems.
- Reps are working out of queues navigating between systems and updating the cost basis engine.
- They should have a good understanding of cost basis after training. Cost basis experience would be great for a candidate.
- Banking and finance experience would be a plus as well.
- Someone who can work in a team environment but also comfortable working on their own.
- Someone willing to be supportive and helpful within a team.
- Good communication skills.
***Cost basis experience is a major plus***
Work schedule M- F 8-4:30 (CST)
Compliance: fingerprint background, drug test, education verification, employment verification, credit check
Position is remote, but candidate must sit out of the DFW area near Westlake, TX
Task Based Work From Jobs.
Quality Assurance Specialist
Job Description
Job Number 23077744
Job Category Reservations
Location CEC Omaha, 1818 North 90th Street, Omaha, Nebraska, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management
JOB SUMMARY
Marriott’s Digital Quality Assurance (QA) team is tasked with maintaining high software quality and user experience for our digital channels. The Quality of our digital products is critical for providing our Loyalty members and guests with the latest functionality and information about our brands, hotels, and programs while they use the platforms to manage their Bonvoy account and reservations. This position works with Corporate Digital eCommerce teams & squads to ensure the completion of Marriott’s Digital Adobe Analytics and Target Testing initiatives. Conducts functional, visual, accessibility and device testing for assigned projects. Assist in QA process for the development and content changes going out on our Marriott Digital Channels.
California Applicants Only: The pay range for this position is $20.50 to $28.7 per hour.
Colorado Applicants Only: The pay rate for this position is $20.50 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $20.50 to $28.7 per hour.
Washington Applicants Only: The pay range for this position is $20.50 to $28.7 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Payroll Specialist (part-time, remote)
United States ● Virtual Req #37651
Friday, April 28, 2023
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid.
To connect with us, visit www.gannett.com
Gannett is looking for a Payroll Specialist for a high paced and high volume organization. Gannett is a media and marketing solutions company with a diverse portfolio of broadcast, digital, mobile and publishing companies. This is a great opportunity to learn and grow within a multi-billion-dollar organization.
The Payroll Specialist will work within a team of 10+ members processing a high volume and high paced weekly and bi-weekly payroll for over 12,000 employees (both union and non-union) nationwide and Canada. Engaging with HR, employees and managers to ensure time and maintenance are processed within tight deadlines. Processing payroll as the primary focus for accuracy and timeliness while incorporating regular audits to maintain payroll accuracy and data integrity as well. Special projects as assigned including continuous process review and improvement. This position will report to the Payroll Supervisor.
Hourly Rate: $24-$26/hour, 20 hours per week
Responsibilities
Maintain accurate payroll records including day-to-day adjustments, gross to net calculations, and preparing off cycle checks using Dayforce HCM. Assist in balancing, auditing & reconciling payrolls
Manage workflow to ensure all timecards and payroll transactions are processed timely and accurately
Assist in payroll processing requiring knowledge of standard practices used in the preparation, distribution, and maintenance of payroll and payroll records
Research payroll matters and effectively communicate, both verbally and in writing, with employees and other departments
Assist in resolving issues associated with ACH reversals, stop payments, refunds, voids, and adjustments. Ensure proper documentation to the expedite reconciliation process
Assist in quarterly & year-end preparation, W2 processing, including moving expenses & taxable benefit/wage processing
Demonstrate and maintain a positive customer service focus to both internal and external customers
Create and maintain relationships with employees, managers and HR Business Partners
Maintain confidentiality relating to source documents, data and reports
Requirements
2 – 3 years of high volume payroll processing experience
FPC or CPP designation is a plus
Ceridian Dayforce Experience is a plus
Union Experience is a plus
Proficient Microsoft Excel skills
Excellent attention to detail and data-entry accuracy required
Understanding of U.S. payroll and tax processes
Ability to work in a high volume, fast-paced atmosphere
Ability to adapt to change with positivity, focus and professionalism
Strong time management, problem solving and decision-making abilities
LI-REMOTE
LI-NR2
The hourly rate for this role will range between $12.55 and $29.30. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
Content Curator
Salary: $40.01 – $44.46 hourly
Overview
***Approved Remote Locations: Baltimore, MD; Boston, MA; Houston, TX; Los Angeles, CA; and San Diego, CA
Job Description:
The main function of a content specialist is to aid in surfacing the best content and conversations on the platform. The typical content specialist will have excellent editorial judgment, a strong command of social media and short-form video trends, and understand how both inform cultural conversations.
Job Responsibilities:
Curate best-in-class content, including entertainment and short-form video content from a diverse set of creators
Identify cultural trends and breaking creators across a diverse spectrum of topics
Track data and dashboards to help inform content insights and analyses
Collaborate with our product teams to improve user experience
Have the ability to work an extended schedule as program requires, including Saturday and Sundays on an extended basis
Skills:
Experience in video – short-form video and/or social video a plus
Knowledge in internet culture; cultural trends
Excellent data and content analysis skills
Excellent communication skills, verbal and written
Education/Experience:
Bachelor’s degree required
The target hiring compensation range for this role is the equivalent of $40.01 – $44.46 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
Client Description:
Based in Menlo Park, California, this top social media company builds technologies that help people connect. Their mission is to give people the power to build community and bring the world closer together.
With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve. Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.
Working here, you’ll:
Be part of their mission of community building
Work on the most visible apps and services in the social media industry
Work in an Agile environment, in constant iteration and problem-solving mode
Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a difference
Data Entry Agent (Remote, Global) – (ML01)
Job Title
Data Entry Agent (Remote, Global)
Location
AR
Bangalore, 560008 IN
Capitalinas, AR
Medellin, CO
Rosario, AR
US
US
US (Primary)
Job Description
Data Entry Agent
Location: Work from home (Remote, Worldwide)
About The Role
We are looking for enthusiastic Data Entry Agents with a passion for Artificial Intelligence/Machine Learning (AI/ML). The position is part-time/freelance and consists of working from home on simple and fun online AI/ML tasks. Data Entry Agents (also called Rater/Machine Learning Agent) create inputs that can be used to improve the functioning of AI software and ML models. In this role, you will provide feedback on text, web pages, images, and other types of information using an online tool. Please see the details below.
As a Data Entry Agent, you will become part of our prestigious AI Community that works on many exciting machine learning projects, such as:
Data annotation
Data labeling
Data collection
Data dialogue generation
Optical Character Recognition
Many more
What we offer
We offer a flexible working environment in which you can grow and take part in cutting-edge AI projects. If you are looking for no set working hours or schedules and would like to fit your personal lifestyle with something exciting to work on, our AI Community is the place for you. We also provide all the necessary training to make sure that you succeed in the role. You will collaborate with a great team of people who are fair, open-minded and friendly—and always ready to support you as much as possible.
In addition to English, we offer tasks in hundreds of other languages, so it is likely you will find your language on the list.
Requirements
Communicative level of English
Stable high-speed internet connection
Great communication skills
Dedication and ability to meet deadlines
Commitment to delivering high-quality results
Desire to be part of our global AI community
Interested?
► Register at our Partner Portal (DO NOT click the “Apply to this Job” button below).
► If you are already a registered partner, please go to your profile and add “AI” code as a new campaign.
► Complete the entry test – 10 mins.
► Accept projects you like to work on based on your availability.
► Complete the training.
► Start working.
► Receive timely payments in your PayPal or bank account.
Sharing is appreciated! If you know someone who would be a great fit for this position, feel free to share this job ad with them.
About RWS
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business-critical content at scale and enabling the protection and realization of their innovations.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
For further information, please visit: www.rws.com
Life at RWS
We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always add a human touch.
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed to ensuring that all employees and suppliers work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees and suppliers have a right to be treated with respect and dignity. RWS operates in a manner for the inclusion of all – any form of discrimination is expressly prohibited. Employees and suppliers are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.
We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.
Every RWS story starts with an application and our aim is to ensure every applicant has a world-class experience at every step. We are an equal opportunity employer where we promote diversity and inclusion and our assessment process is designed for you to showcase your experience, skills and fit to our values. When you apply for a role at RWS, anywhere in the world, we want you to have the opportunity to understand who we are, what we do for our clients and to meet with people who will inspire you and answer your questions. At no stage will RWS ask an applicant to pay for any aspect of your assessment, on-boarding or training.
Data Science Admissions Specialist (Part-time)
What is Pathrise?
Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.
Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.
In 2022 we raised our Series B and there is even more exciting growth on the horizon. That year we expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.
Our Mission 🚀
Our mission is to help people everywhere build their careers by being the world’s best career agency.
We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!
Read more about our mission in our manifesto.
The Role
We’re looking for natural teachers who care about mentorship and uplifting others. As a Data Science Admissions Specialist, you’ll be responsible for supporting Pathrise’s admission process for Data fellows. You’ll conduct informational screenings with prospective fellows who are interested in our program, to assess their technical abilities in data science, data analytics, or data engineering, and discuss job search goals.
As a member of the admissions team you will also have an opportunity to work cross-functionally with Data Industry Leads, our product team, and operations to promote engagement, process improvements, and data tracking.
Admission Sessions
Duration: 30 – 45 Minutes
Target Audience: Prospective fellows for the Pathrise program
Responsibilities
Gathering candidate’s current pain-points regarding job searching, ability to provide general advice on how they can improve their job search and how to address their concerns
Conducting technical screenings (similar format to technical phone screens at top tier tech companies)
Evaluating prospective candidate’s technical performances based on internal technical grading rubric
Identifying whether candidates are a good fit for Pathrise
Providing high-value feedback and answering candidate questions
Qualifications
BS in Computer Science or at least 1 year of experience in technical recruiting for data science, data analytics or data engineering roles
At least an intermediate understanding of Data Science concepts and regression models
Experience in conducting technical interviews and well-trained on how to grade candidate performance
Impeccable communication skills and ability to build rapport with people from a variety of backgrounds
Passion for mentorship!
What’s in it for you
100% remote work (1099 basis)
Flexible work hours
Opportunity to network and build connections with aspiring and established designers
Compensation: $18/hr
$18 – $18 an hour
Claims Auditor- REMOTE
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Claims Auditor- REMOTE
Job Description Summary
This position supports management in the design, implementation, and maintenance of claims auditing programs. Responsible for auditing claims for accuracy. Verify that claims are being adjudicated according to Magellan contracts in a consistent and accurate manner. Work closely with claims department to report issues and determine resolutions.
Job Description
Reviews benefit plans to ensure that claims are being adjudicated accurately and consistently according to Magellan contracts. Audits claims for financial accuracy.
Responsible for documenting and reporting issues found.
Assists with the establishment and updating of processes and audit manuals.
Identifies areas where issues exist and works with appropriate individuals to ensure resolution
Completes special focused audits as assigned by management.
Trains and mentors new auditors; works with trainers to audit and develop trainees.
Act as a resource for the auditing team.
Responsibilities
An understanding of contracts, business and insurance principals related to claims adjudication.
Requires ability to read and understand benefit plans.
Experience with multiple claim processing systems.
Knowledge of coordination of benefit guidelines.
An understanding of the adjustment and resolution process.
Good interpersonal skills.
Must function independently with strong organizational skills.
Ability to handle multiple accounts and priorities.
Strong verbal and written communication skills.
Minimum 1 year health claims audit experience.
An understanding of the Magellan contracts, business and insurance principles related to claims adjudication.
Experience with Magellan’s multiple claim processing systems.
Work Experience
Work Experience – Required:
Claims
Work Experience – Preferred:
Education
Education – Required:
GED, High School
Education – Preferred:
Certifications
Certifications – Required:
Certifications – Preferred:
Data Entry Associate
Episource
Job Description
Advance Possibility. Join Episource, a leading provider of risk-adjustment services, software, and solutions for health plans and medical groups.
Job Summary:
The MAC Data Entry Associate will log into Medicare internet portals for the purpose of inputting detailed information for direct Medicare submissions and Medicare Administrative Contractor (MAC) Portal Entry. This person will work independently and as part of a team to enable the submission of missed risk adjustment diagnoses to CMS via established methods. This person is responsible for the accurate and timely submission of healthcare data.
Essential Duties & Responsibilities:
The MAC Data Entry Associate is responsible for entering healthcare diagnosis data to improve accurate claim submissions for healthcare organizations. Internal facing, they will be responsible for recognizing issues while bringing them to the immediate attention of their manager. Though their main duty is data entry, they will work with a cross-functional team to problem solve and provide accurate, timely, data to the client. They may need to telephone a Medicare Area Contractor helpline or research information on government websites. Collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.
- Enter client data from source documents within time limits into electronic portals.
- Review data for completeness and accuracy
- Gain access to MAC portals to prepare for computer entry
- Review data for deficiencies or errors, correct incompatibilities and check output
- Follow established entry priorities
- Maintaining a detailed and organized storage system to ensure reporting is complete and accurate
- Work with supervisor and analysts to prepare client progress reports
- Maintain the ability to work in an environment with PHI / PII data
- Identify data inconsistencies and report data errors to management.
- Troubleshoot, investigate, and research technical issues while involving appropriate internal support
- Research and navigate in government and MAC websites
- Meet production deadlines by completing timely and accurate submission entries
- Comply with government rules and regulations
- May be assigned other duties.
- Must maintain compliance with all company policies and procedures.
Qualifications / Requirements:
- High school graduate, some college preferred
- Over 1+ years of experience in data entry and data management
- Possess a social security number
- Experience working in a variety of databases
- Knowledge of data management
- Detail-oriented with the ability to accurately and completely enter data
- High school graduate, some college preferred
- High-speed internet connection
- Private home workspace
- First-rate typing skills with the ability to type 60 WPM
- Solid time management skills and the ability to prioritize tasks
- Excellent communication skills, both verbal and written
- Excellent computer skills and proficiency in MS Office and G-suite
- Ability to communicate professionally with internal organizational leaders
- Contributes to the development of procedures to ensure timely deliverables
- Ability to communicate professionally
- High level of ethics, integrity, discretion, and confidentiality.
Here is how you will benefit as a valued member of our Expert Teams at Episource.
- Remote culture with company equipment, virtual access, and monthly internet allowance
- Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
- Parental Leave
- Wellness Programs (EAP, free subscription to Calm App)
- 401(k) with company match
- Career Development: Tuition reimbursement, certifications, and seminars
- Health, Vision, Dental, Voluntary Life, and AD&D Insurance
- Health Savings Account / Flexible Savings Account
Expert Teams. Ingenious Technologies.
Our journey started in 2006 with medical billing and coding services for physicians, then pivoted to HCC coding for payers. Today, we are an end-to-end enterprise for risk adjustment solutions. We’ve grown by learning and listening to our customers. Our entrepreneurial mindset drives innovation and collaboration. Our goal is to always provide exceptional service and experiences. And now, 15 years later, we are a platform company delivering insights and interventions using superior technology, workflows, and people.
Salary Rate: $17.00/hour)
Pay is based on several factors, including but not limited to education, work experience, certifications, location, and other relevant factors. This is Episource’s good faith and reasonable estimate of the compensation range for this position as of the time of posting. In addition to your salary, Episource offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements: See our benefits section above for more information.)
Episource will require proof of COVID-19 vaccination for all patient-facing healthcare workers, client-facing employees, those employees who are required to perform business travel, and all designated hybrid/in-office-based positions. Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Posting Coordinator
Origin Physical Therapy
Who We Are
Origin is a leading provider of pelvic floor and whole-body physical therapy with a specialized focus on pregnancy, postpartum, menopause, and sexual health. Based in Los Angeles, Origin offers virtual and in-person PT sessions, covered by insurance and supported by proprietary exercise programs, educational content, and community experiences.
Today, Origin is building a category-defining brand that establishes a higher standard of care for every woman and individual with vaginal anatomy. In addition to its in-person locations in Los Angeles, San Francisco, and Austin, Origin is currently offering virtual care throughout California, New York, and Texas, with plans to expand its physical and digital practices this summer.
Culture
Mindset matters. While every role will have specific skills and requirements, we are one team with shared core values, and we aim to create a safe and supportive environment for everyone in the Origin community. We’re a team of hardworking and passionate individuals who integrate the following values into our everyday practices:
- Own it. We show up with our best work. We’re creative, focused, proactive, and get the details right.
- Go big. We have a big vision for women’s health and are energized by our potential impact. We act with urgency, yet remember it’s a long game.
- Stretch. Growth can be uncomfortable and progress isn’t always linear. We create a safe space for honest learning, taking risks, and understanding failure.
- Be generous. We’re kind, have high integrity, and assume the best. We celebrate wins and build each other up.
What You’ll Do
We are looking for a Posting Coordinator. This person will be able to work independently and complete assignments daily. This position is fully remote and will be required to work an 8-hour day based upon a Pacific Standard Time zone.
- Pull EOBs and batches each day to post monies into the billing system
- Balance monies are posted to monies received in the bank, to ensure they match
- Daily reconciliation for all monies received and deposited
- Upload all EOBs into the PMS, tied to patient line item
- Comply with requirements to protect patient data, use patient data only for the purpose of managing the patient claim billing process
- Comply with Origin Physical Therapy and the Billing & Collections department policies, procedures, job aids, reference materials, memos, notes, videos, and other training provided
- Meet individual, team, and department goals for productivity and quality
- Other duties as assigned or related to the B&C Department
- Working on special projects as assigned
Experience You’ll Need
- 5 years of experience posting monies in healthcare, including cash, credit cards, insurance checks, EFTs, VCC, and patient checks.
- 1-year healthcare billing preferred in a physical therapy or orthopedic setting
- Experience in Excel is preferred
- Excellent verbal, written, and interpersonal communication skills
- High attention to detail and follow-through on tasks
- Ability to think critically, understand nuance, and problem-solve on the fly
- Technology proficiency and a comfort level multitasking with multiple computer systems
Benefits
At Origin, not only do we want our clients to feel their best – but our employees as well. We believe in both working and resting with intention. The well-being of our community is a top priority for us and we aim to create a workplace that fosters positive mental health and growth, both personally and professionally. Our benefits include:
- Healthcare insurance with generous contributions (Medical, Dental, Vision)
- Paid Maternity Leave
- PTO + Paid Holidays
- 401k with matching
- Opportunities to speak, write, and advocate for women’s health in the local and national community
- Incredible Client Experience and Operations team, credentialing, technology-enabled workflows
- Learning, development, and mentorship opportunities
- Origin Physical Therapy Stipend
Operations Specialist
Olaplex
OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:
We are looking for a qualified Operations Specialist to support the Procurement and Sourcing team by collating, organizing, and entering data into digital databases. The role will require attention to detail as a key focus will be on data accuracy.
Responsibilities:
- Manage team inboxes for shipping and receiving within Supplier Network
- Proactively communicate with Suppliers on upcoming shipment status
- Process Purchase Order Receipts
- Create, fulfill and Receive Transfer Orders.
- Sort, organize and archive supporting documents for Procurement transactions in NetSuite
- Distribute and update Open Purchase Order Lines and Open Transfer Order Reports
- Monitor and support Procurement-related tasks with Finance and Distribution teams
- Provide additional data gathering support for Operations team and NetSuite integrity
- Identify issues and opportunities
Works with:
- Procurement for open purchase orders and vendor management
- Finance for 3-way matching of PO receipts
- Distribution for inbound receiving process
- Logistics for shipping and Transfer Order process
About You:
- Proven experience as a data entry Operator
- Excellent and precise data entry and typing skills
- Excellent verbal and written communication skills
- Basic understanding of databases
- Proficient in Microsoft Office Suite or related software
- Good organizational skills and attention to detail
- Ability to keep information confidential
- Ability to work independently
Our Commitment to Diversity, Equity, and Inclusion:
At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to ‘do well and do good’. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Data Connection Administrator
OneDigital
Are you looking to accelerate your career without having to hide your authentic self – a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
- Initial Case Intake and Vetting
- Online Access;
- Product Validation;
- Integration Notification;
- Sorting discrepancies reports;
- Maintain documentation per workflows, procedures, and protocols;
- Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
- Follow up with the carrier to obtain status updates.
- Reviewing data for deficiencies or errors, reporting any incompatibilities;
- Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
- Meet or exceed department goals as defined;
- Complete other duties and projects as assigned.
Required Skills:
- Driven, self-motivated, enthusiastic and with a can do attitude
- Must be self-motivated and disciplined;
- Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple assignments at one time
- A high level of accuracy and attention to detail is required.
Required Experience:
- Current life and health insurance license, preferred;
- Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
Thank you for your interest in joining the OneDigital team!
Data Entry Clerk I
Stefanini
Details:
Listed salary ranges may vary based on experience, qualifications, and local market.
- Experience with Microsoft Office especially Excel and Word.
- Able to follow written and spoken instructions.
- Minimum of 50-60 wpm.
- Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
Additional Note:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Requirements
Details:
- Bachelor’s degree or vocational in IT-related courses is a plus.
- Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
- Excellent in oral and written English communication.
- Advanced organizational skills
- Must consistently meet or exceed required performance criteria.
- Familiarity and good working knowledge in PC hardware and software troubleshooting.
- Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
- Attention to detail to ensure accuracy
- Good time management skills
- Prior BPO experience in Technical Support is a plus.
- Familiarity with ticketing system, a strong advantage.
- Must be willing to work in different shifts.
- Fresh graduates are encouraged to apply.
Pay Range:
Based on Experience
Technical Account Manager
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Contribute to T-Mobile success by ensuring an outstanding Customer Experience. Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Help streamline operations when customers have service impacting challenges that need specialized support to enhance the overall customer experience for assigned strategic business customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and ensure customers have the best business solutions.
- Monitor progress toward resolution of customer problems. Initiates measures to maintain progress toward resolution of impairment/outages such as ticket tracking, resource assignment, escalations, engaging higher tier engineers and scheduling meetings/conference calls if required. Review reporting data to identify performance trends and opportunities. Facilitate quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support.
- Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience.
- Ability to effectively acquire the right resources to apply toward resolution of sensitive or chronic troubles. Minimize and contain escalations by demonstrating helpful customer interactions and follow-up skills.
- Provide timely feedback to the management team on customer trends, issues and needs
- Education:
- High School Diploma/GED (Required)
- Work Experience:
- 2-4 years Managing Technical Porjects ()
- Less than 2 years Reporting Experience ()
- Knowledge, Skills and Abilities:
- Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required)
- Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required)
- Product Knowledge Solid understanding of customer technologies and all Sprint products and services in order to understand and meet customer requirements. Extensive knowledge of T-Mobile products and services for effective customer management. (Required)
- Root Cause Analysis Ability to interpret service performance for root cause analysis and corrective action. (Required)
- Business Strategy Knowledge of wireless and wireline business preferred (Preferred)
- Communication Demonstrates strong business writing techniques and presentation skills on multiple levels including Customer, Vendor, and Executive.. (Required)
- MS Office Suite Proficient in MS Office – specifically Excel, Word, Power Point, Visio (Required)
- Presentations Ability to present information to all levels of management up to and including the Executive level for both internal and external customers (Required)
Licenses and Certifications:
At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
California Pay Range: $72,800- $98,500
The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/
California Pay Range : $72,800.00 – $98,500.00
Data Entry Clerk I
Job Description
Job ID#:
53058
Job Category:
Customer Service
Position Type:
Full Time
Duration:
Long Term
Positions Available:
2
Details:
Listed salary ranges may vary based on experience, qualifications, and local market.
Experience with Microsoft Office especially Excel and Word.
Able to follow written and spoken instructions.
Minimum of 50-60 wpm.
Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
Additional Note:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Requirements
Details:
Bachelor’s degree or vocational in IT-related courses is a plus.
Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
Excellent in oral and written English communication.
Advanced organizational skills
Must consistently meet or exceed required performance criteria.
Familiarity and good working knowledge in PC hardware and software troubleshooting.
Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
Attention to detail to ensure accuracy
Good time management skills
Prior BPO experience in Technical Support is a plus.
Familiarity with ticketing system, a strong advantage.
Must be willing to work in different shifts.
Fresh graduates are encouraged to apply.
Pay Range:
Based on Experience
Disputes Specialist, Cash App
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!
Job Description
Cash App knows that great customer support is provided by both people and products. We are seeking a highly motivated and resourceful individual dedicated to providing world-class support by exceeding expectations through each interaction with Cash App customers.
In this role, you will work with customers to assist them through challenging risk experiences, a critical moment for Cash App and our customers. You will educate customers on risk issues and actions centered around Cash App transactions with a primary focus on high-risk transactions. You will be empowered to assist customers by leveraging strong de-escalation skills and leaning on high-performing team members to ensure correct decisions are made and our customers feel supported.
Risk Operations services Cash App and its customers from onboarding, through real-time transaction monitoring, to dispute processing and also maintain internal and external relationships with key service providers.
Main Workflows
Researching and filing Card Disputes
Challenging Peer to Peer Disputes
Reconciliation of Card Disputes
Fraudulent ACH research and filing
Responding via email to all customer dispute inquiries
Measuring Success
Expectations of 50-60 Customer Cases resolved a day
Cases addressed within 10 business day SLA for all queues
Maintaining all cases to be challenged are 3 days out or more
Weekly Quality Assurance maintaining or exceeding 90%
Essential Functions & Responsibilities:
Assist Cash App customers and internal partner teams with risk related inquiries, including customer on-boarding, account reviews, fraudulent and other high-risk activity, account takeovers, and disputes
Conduct customer due diligence (CDD) and enhanced due diligence (EDD) to ensure authenticity, completeness, and accuracy of information and documentation provided by customer
General knowledge of banking and alternative payment channel operating rules
Investigate dispute claims and ensure compliance with Regulation E with respect to the timeframes that govern disputed transactions
Understand charge-offs involving fraudulent activity and provide resolution to prevent future cases
Investigate fraud notifications to protect the institution from high-risk activity related losses and improve customer experience
Collaborate and escalate complex cases with team members for guidance/assistance as appropriate
Respond promptly and exercise exceptional communication skills in an effort to optimize each contact
Effectively manage cases and communication using Salesforce Service Cloud
Utilize strong de-escalation skills to assist customers in need
Meet or exceed established service level agreements and guidelines
Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction
Understand bank operations, industry trends & best practices, and the rules and regulations that drive the fintech industry
Qualifications
Financial services or banking industry experience
The ability to quickly adapt to new situations and thrive in a fast-paced environment
Superb attention to detail
Excellent time-management skills
A desire for self-improvement of skills through direct leadership and peer feedback
A passion for engaging with Cash App customers and being a Voice of the Customer
Strong analytical, organizational, written and verbal communication skills
Must be flexible with schedule and have the ability to work non-traditional shifts, including evenings and weekends, as well as some holidays based on business needs.
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate’s work location and may be may be modified in the future.
Zone A: USD $32.55
Zone B: USD $30.25
Zone C: USD $26.35
Zone D: USD $24.40
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Benefits include the following:
Healthcare coverage
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off
Learning and Development resources
Paid Life insurance, AD&D. and disability benefits
Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Documentation Specialist
We’re Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Cruise is seeking an experienced and passionate Documentation Specialist with a proven track record of managing high quality and easy to use documentation for our Remote Assistance operations team.
This role will be pivotal to our success as Cruise rapidly scales commercialization across Ride hail & Delivery service. This position reports to the Staff Quality Manager for Remote Assistance.
Key deliverables:
Create and manage a Knowledge Base for our Remote Assistance Operations team that includes a variety of formats, such as bulletins, newsletters, job instructions, videos, infographics, and more.
Create a strategy for keeping our documentation up to date in a fast paced, always changing environment
Collaborate with internal partners to identify content opportunities, gather input, and ensure accuracy and consistency in messaging.
Manage external content vendors, such as freelance writers, graphic designers, and video producers, to ensure timely delivery of high-quality content.
Monitor and analyze content performance metrics to continually optimize our content strategy and improve ROI.
Stay up-to-date on industry trends and best practices to ensure our content remains relevant and effective.
What you bring:
3+ years of experience in content creation, management, training, and or strategy development.
Strong writing and editing skills
Ability to work independently and manage multiple projects simultaneously.
Excellent communication, collaboration, and project management skills.
A strong understanding of operational best practices.
The ability to use data to make decisions and a strong sense of ownership in team performance.
Dedication to work through dynamic situations and the ability to keep calm and perform well under pressure.
High attention to detail and strong execution skills.
Comfortable and experienced with software technology, including Google Suite, Confluence and JIRA.
Strong ability to work and collaborate with a variety of stakeholders and user groups.
The salary range for this position is $32.00 – 34.00/hr. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
WHY CRUISE?
OUR BENEFITS ARE HERE TO SUPPORT THE WHOLE YOU:
Competitive salary and benefits
401(k) Cruise matching program
Medical / dental / vision, AD+D and Life
One Medical membership
Subsidized mental health benefits
Flexible vacation and company paid holidays
Healthy meals and snacks provided for non-remote employees
Paid parental, jury duty, bereavement, family care, and medical leave
Fertility Benefits
Dependent Care Flexible Spending Account, subsidized by Cruise
Flexible Spending Account
Monthly wellness stipend
Pre-tax Commuter Benefit Plan for non-remote employees
Data Entry Operator
Job Details
Description
DATA ENTRY OPERATOR This position is currently Work-from-Home; however, you must reside in the state of OH
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 50th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience, and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed to meet stringent schedules and timelines
Required Experience:
High School Diploma or equivalent required
At least one year of prior experience in the areas of data entry or another related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10-key pad
Basic knowledge of Microsoft Office
The schedule begins at 4AM! We are currently offering a full-time schedule, but willing to create a part-time schedule for the right candidate!
We offer a fantastic benefits package, competitive pay, paid time off/holiday pay, and so much more!
This position is currently Work-from-Home; however, you must reside in the state of OH
Data Entry Operator
Job Details
Description
DATA ENTRY OPERATOR WORK FROM HOME, BUT MUST RESIDE IN/NEAR NASHVILLE, TN
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Knowledge of:
Policies and procedures involved in SDU payment processing
Thorough working knowledge of the SMI system
Modern office practices, procedures, and equipment
Ability to:
Pay close attention to detail
Accurately key data
Work independently with little direction and work as a team member
Meet stringent schedules and timelines
Work successfully in a fast-paced environment
Work varied schedules and overtime hours, as necessary
High school diploma or equivalent and at least one year prior experience in data entry or other related field OR an equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, and 10-key pad and have experience and knowledge of software such as Microsoft Word, Excel and other Windows products
Perks:
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Exciting, Fun, and Supportive Work Environment
We are an Equal Opportunity Employer. We are a Drug Free Workplace.
Data Entry Operator – Work from Home
Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
- Must maintain a general understanding of policies and procedures
- Possess strong interpersonal skills using tact, patience and courtesy
- Maintain the ability to collect, research, organize and analyze data
- Possess the ability to work as a team member, but also independently at times with limited direction
- Successful at working in a fast-paced environment
- Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:
- High School Diploma or equivalent required
- At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
- Must be proficient in data entry skills including keyboard, mouse, 10 keypad
- Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:
Monday: Starting time 2:30 am
Tuesday – Friday: Starting time 4:30 am
Must have a Private area to work and space to set up equipment and High-Speed Internet connection.
Contingent on passing background check and drug test.
Payrate: $14.25
Perks:
- Work From Home!!!
- Paid Training
- $$$ Bi-annual Bonuses to those Who Qualify*! $$$
- Health Club Reimbursements
- Career Growth Opportunities
- Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
- Exciting, Fun and Supportive Virtual Work Environment
- Coworkers Who Feel Like Family; We celebrate you!
Pet Claims Adjuster
Independence Pet Group® (IPG) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (PetPartners, Figo, Pethealth, IAIC) supports insurance for more than 600,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
Job Summary:
This remote position is responsible for providing adjudicating claims in support of our insured pet parents in a manner that promotes efficiency and customer satisfaction.
Job Location:
Remote work is not available in AK, MT, HI (US)
Main Responsibilities:
• Process incoming claims based on established time-frames and goals utilizing company software. This includes researching policy limits to determine coverage eligibility, determining the necessity for medical records, as well as verifying coverage based on past claims history
• Assist other processors and other departments within the company with claims related questions
• Contact veterinary clinics to secure medical records and claim related information. Read and interpret veterinary medical records and lab reports
• Provide accurate and adequate documentation of all client and veterinary communication
• Research and review completed claims for accuracy and adjust any errors based on supervisor approval
• Provide “best in class” customer service to our customers to discuss claims
• Research and solve problems quickly and accurately; exercise sound independent judgment-make decisions that maintain the integrity of the company
• Monitor queues to ensure goals are being met. Self-manage priorities and self-source resources
• Accountable for prioritizing and completing multiple tasks under tight deadlines to meet/exceed performance metrics, including exemplary service. Ensure all policies and procedures are being adhered to
• Readily adapt to change and integrate new knowledge, policies, procedures, and regulations in our fast-paced and constantly improving environment
• Share expertise and their own best practices with peers
• Perform other duties as assigned by supervisor
• Operate standard office equipment/software including:
o Multi-line telephone system
o Excel/spreadsheet
o PC/printer/calculator/copier/fax
Qualifications:
• High School Diploma or equivalent
• Minimum of 2 year Veterinary Clinic experience or similar medical background with familiarity of breeds, pharmaceuticals, veterinary procedures, and terminology
• Strong written and oral communication skills with internal and external audiences
• Adjuster’s License required and maintained
• Proficiency with MS Office
Expected Hours of Work:
• This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director
Benefits:
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• 401(k) savings plan
• Personal Paid Time Off
• Ten holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)
Data Entry Clerk, National Group Sales
Job Description
Additional Information Remote Based Position
Job Number 23077597
Job Category Administrative
Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management
JOB SUMMARY
Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Colorado Applicants Only: The pay rate for this position is $18.00 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Washington Applicants Only: The pay range for this position is $18.00 to $25.20 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Remote Data Entry Clerk (Work From Home)
About the job Remote Data Entry Clerk (Work From Home)
JOB BRIEF
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.
The company will rely on you for having accurate and updated data that are easily accessible through a digital database.
RESPONSIBILITIES
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
REQUIREMENTS AND SKILLS
Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent
Benefits
401(k)
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Advertising Operations Specialist
Our mission at Product Hunt is to surface great products every day and support our community of Makers in building the future. We obsess over delivering an amazing experience to all of our users and we are building a world-class team to achieve that.
We’ve been around since 2014 and have accomplished a lot with our small but mighty team. But we’ve hit an inflection point and are taking the team through a significant growth phase – we’ve already doubled the team to 50 people over the last year. With our most recent $23 million financing round, we’re ready to find even more ways to deliver value to makers and tech enthusiasts around the world.
We’re seeking an ambitious ad operations specialist to join our Revenue team to help manage our advertising campaign. You will report to the Revenue Team Lead, Lanre, focusing on delivering the best results for advertisers.
Our ideal candidate:
2+ years of experience in ad operations. You’ve either set up an ad ops function from scratch or worked in an established operation, and you’re now excited about setting one up.
Strong understanding of the digital advertising landscape – you’re familiar with terms like CPC, CAC, CTR, and CPM.
Excellent data analysis and problem-solving skills. Our ad ops function is young, working with tools like Excel & Periscope and thinking outside the box is crucial.
Strong communication and interpersonal skills when engaging with internal and external stakeholders.
Does this sound like you? Apply to join our team!
How We Work
Every person adds to the culture of our team. We look for people that are:
Curious – Product Hunt was founded with an experimental mindset, an important principle when building something new
Authentic – People seek authenticity more than ever. It’s a value we hope to demonstrate inside and outside the company.
Bold – Each person on the team should feel empowered to take measured risks to create an outsized impact
Empathetic – Launching a product is anxiety-inducing. It’s important each person on the team can empathize with makers and our community.
Kittenish – We’re serious about our work, but that doesn’t mean we can’t have fun 🙂
We’re a distributed team across 9 countries including Bulgaria, Canada, France, India, Ireland, Spain, Switzerland, United Kingdom, and United States. It’s important to us to build an inclusive team – across gender, ethnicity, and experiences – to best serve our global community.
Full-time Employee Benefits / Perks
A few of the benefits we offer:
Competitive Salary
Wellness stipend – Your health is important to us, too.
Full health insurance coverage for you and your dependents if you live in the US and a generous stipend for outside the US.
Company paid laptop, WFH set up, and a monthly internet stipend
Fluid work schedule – We don’t believe in face time, work when you’re most productive.
Generous vacation time – Hard work deserves time off, so please take it.
Wellness Mondays – First Monday of the month is your time. Spend it however you want.
Professional development stipend – Grow, learn, and become even better at what you do.
Live wherever – We don’t care if you WFH or work from Hawaii (our team is fully distributed)
Expert Coach II
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
The Opportunity
The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, to foster and develop positive relationships with members, and to provide an excellent member experience.
Responsibilities
Empowers members to be able to effectively self-manage their own chronic condition.
Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Attend mandated meetings and complete trainings online and/or in person when required.
Follow scheduling best practices to meet appropriate coaching utilization and meet member needs.
Actively participates in process improvement with a positive attitude and solution-focused mindset.
Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions.
Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested.
Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed.
If coaching specifically in the Diabetes Management (DM) product:
Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations.
Stay up to date on clinical best practices for diabetes management.
Facilitate live diabetes focused Learning Events for group coaching as needed.
If coaching specifically in the MH product:
Utilize NBC-HWC or ICF credentialing knowledge to provide 1:1 mental health coaching sessions based on Teladoc Health’s evidence-based mental health coaching protocol inclusive of theories from the Unified Protocol for Emotional Disorders, Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
Provide asynchronous text-based support to members and help them engage in our Digital Mental Health Platform.
May have up to 30% of time allocated to liaison, project, or cross-functional responsibilities as needed by the business and approved by direct manager/lead.
Secondary responsibilities include:
Provide real time response and support for wirelessly enabled monitoring device on a 24/7/365 rotating basis as indicated.
Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email, text, virtual application, and 1:1 coaching session to provide feedback and support, answer questions, share resources, and hold members accountable to their goals.
Candidate Profile
Must possess and maintain the NBC-HWC certification or ICF coach. Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required CEU’s to maintain NBC-HWC or ICF
Minimum of a bachelor’s degree
If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES). Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification.
Effectively applies evidence-based principles to enhance coaching practice.
Seeks out and reviews research findings in application to practice.
Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes.
Possess a strong background knowledge behind the science and latest treatment options for managing diabetes.
If coaching in the DPP product, must possess the CDC Lifestyle Certification.
Has at least 3 years of professional experience in the healthcare field.
Provides quality member education and coaching.
Empowers members to be able to effectively self-manage their own chronic condition.
Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status.
Conveys enthusiasm and positive energy during member interactions.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc using EMR.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Possess excellent customer service skills to provide a consistently high-quality member experience.
Ability to deliver high quality, engaging educational presentations on health and wellness issues.
Display confidence, assertiveness and flexibility. Must be a self-starter that considers the day-to-day operations of this role as well as the business goals to provide an excellent experience for members.
Creative, dedicated and determined in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Knowledge in behavior change and habit formation.
Comfortable working with but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, SharePoint, OneDrive, Salesforce and Learning and employee engagement platforms.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
Also desirable:
Advanced degree in health-related (Behavior, Nutrition, Exercise) field.
Bilingual Spanish/English desirable but not required.
Work Environment
Full time role
Work remotely from home within 48 continental US states.
Domestic travel may be required 2-4 times per year to attend meetings and conferences.
Sitting and viewing a computer screen for long periods of time is essential.
Fast-paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities.
The base salary range for this position is $28 – $32/hour. In addition to a base salary, this position is eligible for performance bonus, and benefits (subject to eligibility requirements) listed here:
Expert Coach I
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
The Opportunity
The (Alert Response) Expert Coach is responsible for providing real-time response for the wirelessly enabled monitoring device on a 24/7/365 basis. Additionally, coaching and education is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, foster and develop positive relationships with members, provide an excellent member experience.
Responsibilities
Provide real time response and support for wirelessly enabled monitoring devices. Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical
Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email and text to provide coaching, feedback and support. Additionally, coach may also answer questions, share resources, and hold clients accountable to their goals.
Support Sales team in telephonic and app sales demonstrations as needed.
Attend meetings and training online and /or in person when expected.
Remain current on all coaching and compliance training; updated on all internal changes.
Follow best scheduling practices to meet appropriate coaching utilization and meet member needs.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality
System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro
Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
May have up to 10% of time allocated to project, or cross-functional responsibilities as needed by the business and approved by direct supervisor.
Candidate Profile
Bachelor’s Degree or relevant Certifications and years of experience working with chronic conditions
Assumes responsibility for professional development and continuing education to maintain knowledge and skills.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc Health using EMR.
Empowers members to be able to effectively self-manage their own condition.
Conveys enthusiasm and positive energy during member interactions.
Ability to work autonomously in a responsible, efficient manner.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Customer Service skills and experience.
Display confidence, assertiveness and flexibility. Must be a self-starter.
Creative, dedicated and relentless in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Comfortable with and interested in technology including but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, Zoom, GoTo, Webex, Learning and employee engagement platforms etc.
Spanish (bi-lingual) preferred
Work Environment
Work remotely from home within 48 continental US states.
Domestic travel required 2-4 times per year to attend meetings and conferences.
Sitting and viewing a computer screen for long periods of time is essential.
Fast paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities.
Schedule will be considered “FLEX”
Understand that most hours available or assigned are going to be in high demand times: primarily weekends, evenings/nights, and holidays to cover requested time off.
The Full-time, Flexible coach schedule will have two weekdays off each week and may designate 2 weekend days per month as “unavailable” designated prior to quarter beginning as approved by Coach Schedule to balance schedule coverage needs.
The Full-time, Flexible coach will be available Days or Evenings, Friday, Saturday, Sunday including some Holidays. Overnights will occasionally be open, as well, if coach is available/willing.
Coach can expect a minimum of 30 hours and maximum of 40 hours each week, with the understanding of 30-40 hours on average. Overtime is sometimes available, and the team works together to cover it voluntarily.
Hours will vary weekly based on business need.
Coach will work primarily weekends, day or evenings as needed each week.
The base salary range for this position is $21-27/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Data Connection Administrator – Remote
Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
Initial Case Intake and Vetting
Online Access;
Product Validation;
Integration Notification;
Sorting discrepancies reports;
Maintain documentation per workflows, procedures, and protocols;
Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
Follow up with the carrier to obtain status updates.
Reviewing data for deficiencies or errors, reporting any incompatibilities;
Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
Meet or exceed department goals as defined;
Complete other duties and projects as assigned.
Required Skills:
Driven, self-motivated, enthusiastic and with a “can do” attitude
Must be self-motivated and disciplined;
Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
Excellent communication and interpersonal skills
Ability to manage multiple assignments at one time
A high level of accuracy and attention to detail is required.
Required Experience:
Current life and health insurance license, preferred;
Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
Stat Tracker
TridentCare
Description
Shift 11pm-7:15am
- TASKS AND RESPONSIBILITIES:
- Monitors the provided applications and tools in the system and ensure appropriate follow-up is conducted.
- Documents any escalation and reports any unresolved problems to the Call Center Supervisor and/or field operation supervisor.
- Takes client calls and handles account issues when applicable.
- Reports compliance events to the appropriate authority.
- Ensures escalation procedures are observed.
- Documents follow-up efforts by placing notes in all claims/orders.
- Conducts tracking and case follow-up of all assignments. Must control full completion of all work assignments that are given, also aiding as needed.
- Collaborates with Phlebotomy Management, Laboratory, Lab Dispatch, Customer Service, and Courier services (as needed), to ensure case completion.
- Accommodates various facility special requests, honor high priority / hot home facility laboratory orders, expedite urgent cases conducting constant follow up, and maintain a positive attitude to connecting parties to ensure excellent customer service is provided.
- Provides detailed written documentation of issues that occur. It may be necessary to conduct initial investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
- Notifies Supervisor of any issues that are difficult to control, or negative trends in team behavior.
- Identifies and pursues self-improvement needs, adapts to changes.
- Performs other duties as assigned, help when attendance issues arise within the office, maintaining a positive attitude, and engaging in daily teamwork.
- Assist with handling incoming calls from our facilities, phlebotomists, or in-house calls. Answers questions that the Stat Tracking team and other departments might have. If unknown, then works to get the answer and shares with the team once it’s discovered.
- Emails are to be followed up and replied to in a professional and timely manner.
REQUIRED SKILLS:
- Excellent computer keying skills required, alpha and numeric data entry skills.
- Attention to detail.
- Ability to organize and control multiple tasks at one time.
- Ability to handle large volumes of telephone assistance with various departments and connecting personnel.
- Be trustworthy and work well without direct supervision.
- Must be self-motivated, dependable, and competent.
- Proficient in computer procedures, telephone etiquette, customer service skills.
- Ability to operate a desk phone or VOIP phone application.
- Proficient in written and verbal skills in the English language.
- Ability to understand and follow written and oral instructions.
- Ability to maintain effective working relationships with customers and co-workers.
- Ability to prioritize and manage multiple tasks.
- Ability to follow directions and conduct self in a professional manner.
- Ability to explain, relay, timeline of events regarding a difficult or high maintenance issue.
- Critical thinking and active listening skills are a must, with the ability to motivate and coach staff.
Qualifications
Skills
Required
Typing Skills Min 35 wpm
Intermediate
Typing Skills – 10 Key
Novice
Identify/Resolve Problems
Intermediate
English written/verbal
Some Knowledge
Communication Skills
Novice
Computer Skills
Intermediate
Preferred
Medical Terminology
Novice
Customer Service
Some Knowledge
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
High School or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Posting Coordinator
Origin Physical Therapy
Who We Are
Origin is a leading provider of pelvic floor and whole-body physical therapy with a specialized focus on pregnancy, postpartum, menopause, and sexual health. Based in Los Angeles, Origin offers virtual and in-person PT sessions, covered by insurance and supported by proprietary exercise programs, educational content, and community experiences.
Today, Origin is building a category-defining brand that establishes a higher standard of care for every woman and individual with vaginal anatomy. In addition to its in-person locations in Los Angeles, San Francisco, and Austin, Origin is currently offering virtual care throughout California, New York, and Texas, with plans to expand its physical and digital practices this summer.
Culture
Mindset matters. While every role will have specific skills and requirements, we are one team with shared core values, and we aim to create a safe and supportive environment for everyone in the Origin community. We’re a team of hardworking and passionate individuals who integrate the following values into our everyday practices:
- Own it. We show up with our best work. We’re creative, focused, proactive, and get the details right.
- Go big. We have a big vision for women’s health and are energized by our potential impact. We act with urgency, yet remember it’s a long game.
- Stretch. Growth can be uncomfortable and progress isn’t always linear. We create a safe space for honest learning, taking risks, and understanding failure.
- Be generous. We’re kind, have high integrity, and assume the best. We celebrate wins and build each other up.
What You’ll Do
We are looking for a Posting Coordinator. This person will be able to work independently and complete assignments daily. This position is fully remote and will be required to work an 8-hour day based upon a Pacific Standard Time zone.
- Pull EOBs and batches each day to post monies into the billing system
- Balance monies are posted to monies received in the bank, to ensure they match
- Daily reconciliation for all monies received and deposited
- Upload all EOBs into the PMS, tied to patient line item
- Comply with requirements to protect patient data, use patient data only for the purpose of managing the patient claim billing process
- Comply with Origin Physical Therapy and the Billing & Collections department policies, procedures, job aids, reference materials, memos, notes, videos, and other training provided
- Meet individual, team, and department goals for productivity and quality
- Other duties as assigned or related to the B&C Department
- Working on special projects as assigned
Experience You’ll Need
- 5 years of experience posting monies in healthcare, including cash, credit cards, insurance checks, EFTs, VCC, and patient checks.
- 1-year healthcare billing preferred in a physical therapy or orthopedic setting
- Experience in Excel is preferred
- Excellent verbal, written, and interpersonal communication skills
- High attention to detail and follow-through on tasks
- Ability to think critically, understand nuance, and problem-solve on the fly
- Technology proficiency and a comfort level multitasking with multiple computer systems
Benefits
At Origin, not only do we want our clients to feel their best – but our employees as well. We believe in both working and resting with intention. The well-being of our community is a top priority for us and we aim to create a workplace that fosters positive mental health and growth, both personally and professionally. Our benefits include:
- Healthcare insurance with generous contributions (Medical, Dental, Vision)
- Paid Maternity Leave
- PTO + Paid Holidays
- 401k with matching
- Opportunities to speak, write, and advocate for women’s health in the local and national community
- Incredible Client Experience and Operations team, credentialing, technology-enabled workflows
- Learning, development, and mentorship opportunities
- Origin Physical Therapy Stipend
Gift Processing Associate
charity: water
Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.
JOB HIGHLIGHT
You’ll be an essential part of our Development Operations team that supports our accounting and fundraising teams. You will help charity: water track every dollar raised by processing and reviewing donations and ensuring completeness and accuracy of donor records.
JOB SUMMARY
Reporting to the Head of Development Operations, you will assist in maintaining a best-in-class operations function to support our fundraising and accounting teams. You will be responsible for the timely, efficient, and accurate processing of donations across our systems. Additionally, you’ll collaborate closely with our fundraisers and across the organization to design, implement, and maintain the systems and processes needed to build a gift processing infrastructure for scale.
YOU’LL BE RESPONSIBLE FOR…
- Entering donations into our CRM (Salesforce) and GL (Netsuite) to ensure accurate and reconciled donor records across all systems
- Managing matching gift platforms to ensure donations are properly received, matched and distributed according to donor intentions
- Preparing and distributing IRS compliant and timely tax receipts to donors
- Facilitating mailing list creation and ad-hoc reports for external communications
- Building and maintaining a reconciliation process across systems with the finance department
- Serving as a key player in month close, ensuring offline donations and pledges are recorded and reconciled between the general ledger and CRM
- Communicating and responding in a timely manner externally with donors and internally with team members regarding donations and campaigns
- Initiating and documenting process changes to increase efficiency by working closely with key stakeholders in fundraising, systems, data and accounting
- Advising the engineering team on opportunities for automation and system integration
YOU MUST HAVE…
- A bachelor’s degree
- 1 year of related work experience in Accounting or Data Entry
Proficient Excel skills
- Strong attention to detail – you care about the “little things” and make sure they get completed on time and in a professional manner
- Exceptional communication and cross-collaboration skills
IT’S AN ADDED PLUS IF YOU HAVE…
- Experience working with Salesforce and/or NetSuite
- Experience in a fundraising environment
- Formal training in Excel software
YOU’LL BE SUCCESSFUL IF…
You’re obsessed with accuracy
You double and triple-check your work because you know that accurate data is crucial to operating successfully. You pay strong attention to detail, have excellent grammar, spelling, and proofreading skills. You care about the numbers being right and take the time to make sure everything reconciles or is set up to be error-proof.
You’re so organized, it’s embarrassing and extremely detail-oriented
You can handle and prioritize multiple projects of various origins at once. You can turn any meeting or email thread into actionable and prioritized items for multiple people.
You’re a strategic thinker
You have the strategic prowess and social intelligence required to help build scalable models that leverage charity: water’s brand, assets, relationships, and opportunities to meet aggressive growth goals. You read between the lines and think a couple of steps ahead to manage expectations and be prepared for your team.
You’re action-oriented
You see something that needs improvement and you take action. You love to find opportunities and are not afraid to roll up your sleeves and dive into complex revenue challenges.
You’re very adaptable
You’re unfazed by the constant change of a fast-growing organization. You’re able to develop and structure projects, manage expectations, and work autonomously.
You’re a team player
You can coordinate efforts with many different departments — both internal and external — to get the job done right. You use sound judgment and intuitive analysis to interpret requests from your team and turn it into a solution that makes sense for charity: water. And you know to follow up to make sure everyone’s on the same page.
TEAM OVERVIEW
The Development Operations team is at the core of charity: water’s business model and works to ensure we make good on our donor promise at scale. The team works diligently to bring all teams into alignment around our data infrastructure and donor operations. They are constantly looking for efficiencies and ways to systematize an optimal end-to-end major donor journey, from donation processing to final donor reporting.
ORGANIZATIONAL OVERVIEW
At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 16.8 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.
At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.
BENEFITS & PERKS
- Unlimited PTO
- Summer Fridays
- 6-week paid sabbatical leave after 5 years of employment
- Annual bonus potential through The Pool
- 401k plan + employer match
- Medical covered at 80% + Dental/Vision contributions
- FSA + dependent day care FSA
- Employer-paid life insurance, STD, LTD
- 16-week paid maternity and paternity leave for new parents
- Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk
- 2-4 annual travel opportunities to spend quality in-person time with the team
- Note, charity: water will never ask you for your credit card or financial information during the interview process.
Cash Applications Representative
TridentCare
Description
- Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process.
- Researches and resolves all unallocated payments within the established benchmarks.
- Reconciles deposits to posted payments daily.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments.
- Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting.
- Completes all reports according to schedule.
- Performs other tasks as assigned to support the goals of the organization.
SKILLS|EXPERIENCE:
- High School Diploma
- One year cash posting or healthcare revenue cycle experience required.
- Proficient with computers and Microsoft Office
- Detail oriented, excellent organizational skills and ability to multi-task
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
Standard office environment.
Qualifications
Skills
Required
Microsoft Office
Intermediate
Computer Skills
Intermediate
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Data Connection Administrator
OneDigital
Are you looking to accelerate your career without having to hide your authentic self – a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
- Initial Case Intake and Vetting
- Online Access;
- Product Validation;
- Integration Notification;
- Sorting discrepancies reports;
- Maintain documentation per workflows, procedures, and protocols;
- Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
- Follow up with the carrier to obtain status updates.
- Reviewing data for deficiencies or errors, reporting any incompatibilities;
- Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
- Meet or exceed department goals as defined;
- Complete other duties and projects as assigned.
Required Skills:
- Driven, self-motivated, enthusiastic and with a can do attitude
- Must be self-motivated and disciplined;
- Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple assignments at one time
- A high level of accuracy and attention to detail is required.
Required Experience:
- Current life and health insurance license, preferred;
- Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
Thank you for your interest in joining the OneDigital team!
Mod Contractor
Mods are pros in digital engagement: moderating forums, chatting with customers, managing communities, and buzzing in social media. As a Mod in our network, you can work from any private location with secure high-speed internet access. You’ll select your projects based on YOUR passions – and schedule when YOU want to deliver. #modsnotcubes
As a Mod in our network, you’ll have the freedom and flexibility of working from any private, secure and noiseless location, when you want to work.
Control your own journey by being in charge of your own business, selecting your own digital engagement projects.
Get experience working with some of the coolest brands in the world, from gaming to e-commerce to entertainment.
Keep your day job! Our network is teaming with moonlighters, plus enterprising stay-at-home parents, students and retirees.
Our Mods are passionate and absolutely love working with us. Join the movement!
Want to learn more about this freelance business opportunity? Click here for all the juicy deets on performing digital engagement services as an independent contractor with ModSquad.
Human Resources Recruiting Specialist
Position Type: Independent contractor
Location: Remote
Wage: $30/hour
Estimated weekly hours: 10-20
“I don’t know how we used to live without [your name goes here]”
As the Human Resources Recruiting Specialist working with Fertility Bridge, you have a major impact on the career fulfillment and dreams of our team.
You help us build our team by finding candidates that share our values.
But how do you know if this is your dream work and if Fertility Bridge is your dream client?
If you answer yes to these three questions:
Do you enjoy the entire process of the recruitment cycle?
Are you excited about the opportunity to help us build our team of independent contractors?
Can you identify the necessary qualities for success, and place the candidates who have them in the right seat at Fertility Bridge?
YOUR MISSION
Should you choose to accept it, is to help Fertility Bridge grow our team by vetting, interviewing, and onboarding successful independent contractors.
The Recruiting Specialist will be responsible for the following outcome:
Recruitment of up to 15 part-time, independent contractor positions per year, each within 1.5 months from opening to recurring hourly work beyond paid assignment, who are a Yes on GWC, and a plus or a plus minus on each of Fertility Bridge’s values on the People Analyzer. Managing independent contractors’ candidates records, dismissal, and advancement in hiring CRM. Management and distribution of promotional budgets across platforms.
The tools we provide for you to achieve the outcome:
A recruiting software, Hireology, that scores interviews and publishes job listings to some sites but not all
An HR Generalist that is responsible for recruiting, onboarding, and offboarding full time employees and the systems associated
Visibility into Griffin’s and team members’ calendars and Zoom links for scheduling
Accounts for job positing sites like ZipRecruiter, LinkedIn, RedBalloon, Wellfoundly, and Indeed
Monthly promotional budget: $300 for in-need independent contractor positions
Previous job descriptions for which to use as a template
A payroll service Gusto
A service called Corpay that is used to pay independent contractors
An interview structure, from The Who method of hiring see Fig 7
A start for onboarding templates in contractors in Asana
A Human Resources folder in GDRive
Informal notes on employees in GDrive folder
Some instructions for contractor payment, but mostly in loose emails from our accounting dept
Account(s) for Harvest, Time Tracking software
Some things we do not provide:
Could pay independent contractors through Gusto, but we use CorPay for some reason from Accounting team
No formal training on the Entrepreneurial Operating System (EOS) or its People Analyzer
No automated training system like Trainual
No standardized schedule or scale for independent contractor rate increases, or immediate approvals
No system for standardizing independent contractor work
No employee handbook
Some contractor positions already half way recruited for by HR Generalist that would have to be transferred over to you. Records in Hireology may be incomplete
HOW TO APPLY
If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the email in your inbox, please check your spam folder – sometimes Hireology emails end up there.
You will receive instructions on next steps after your application materials have been reviewed. As a remote company, we rely on remote working technologies to serve our clients. In evaluating new employees, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing.
Contracting Process
Screening Call: 20-30 minutes
Fit Interview: 60-90 minutes
Paid Assignment
Continued work based on your terms
Legal Transcriptionist – Full Time
About the role
We are looking to add Legal Transcriptionists to the growing team at Verbit. This is an exciting full-time employee opportunity.
Responsibilities:
Transcribe 120 minutes of audio per day
Maintain deadlines set upon being assigned the job
Coordinate availability with the scheduling department maintaining a minimum of 40 hours a week
Exceed client expectations regarding quality checking all aspects of the job to ensure it is free of errors
Produce and certify final copy for delivery
Be available for other duties/projects that may arise during your normal business hours
Requirements for the ideal candidate:
At least 3+ years experience as a legal transcriptionist
AAERT Certification is preferred but not required
Minimum touch-typing speed of 60 wpm with a high degree of accuracy
WORK-FROM-HOME REQUIREMENTS:
Reliable power, internet source, and appropriate battery backup
Must be available by Zoom, phone, email, and Verbit’s internal instant message system during scheduled work hours
What Makes Verbit Unique?
Verbit’s 500+ individuals share a vision of making all video and audio content accessible to everyone. Verbit’s in-house, AI-based solutions take live and recorded audio and video to the next level with the support of 35,000 human professional transcribers. Our captioning, transcription, translation and audio description are trusted by more than 3,000 customers globally, including leading universities, corporations, legal agencies and media entities to make their content accessible, engaging and interactive!
Verbiez are actively making the world more equitable for individuals with disabilities every day. After achieving the milestone of becoming a “unicorn company” and showcasing 6x revenue growth year over year, we are humbled and still fascinated by this ride. Verbit currently has a market cap of $2B, which is still growing. You too can join our journey toward accessibility and the reinvention of industry practices. Join our offices in New York, Tel Aviv and Kyiv to take advantage of flexible remote work
Our compensation for the Legal Transcriptionist role is $15 per hour and will align with the candidate’s experience and skill set. In addition, Verbit offers a comprehensive benefits package, including Medical Insurance, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Short Term and Long Term Disability, Paid Time Off, and 401k. This role shall be eligible for benefits following a 90-day waiting period.
Verbit is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Payroll Specialist
Description
Keywords is an international provider of technical services to the global video game industry, with 45 offices across 20 countries and 4 continents. The organization employs over 5,000 people at peak times working in over 50 languages. Each year, we produce over 80,000 artistic assets, 21 million words of audio, 250 million translated words, 2.5 million hours of testing, and resolve more than 16 million customer support tickets. We work with 24 of the top 25 games companies by revenue for 2017.
Overview:
The payroll Specialist/Technician, in collaboration with the payroll team, will ensure that payment cycles are fully processed and that payroll reports, time sheets, allocation of funds are all accurate. They will also ensure that all of these documents are in compliance with the applicable federal and provincial regulations as well as with company policies. Other responsibilities include: responding to employee questions about pay, as well as improving upon the procedures currently in place.
Responsibilities and Main Tasks
Process bi-weekly payment for all salaried employees as well as employees paid on an hourly basis;
Compile payroll data such as wage garnishments, time off, insurance plans, benefits, and other deductions
Communicate with supervisors to make certain that the hours worked by staff are approved;
Ensure that changes in salaries, deductions or employee’s information are made in an accurate and timely manner and according to payment periods;
Keep up with the latest payroll regulations, norms, work methods and state registrations;
Ensure that year-end statements are adjusted and distributed in a timely manner;
Observe all company procedures and policies;
Maintain a variety of payroll data, files and registers in paper or electronic format in order to maintain up-to-date references as well as an audit trail for compliance;
Carry out all other related tasks.
Requirements
College degree in accounting or another related field;
At least 5 years’ experience working in a payroll technician position with a large number of employees;
Membership of the Payroll Association is a plus;
Experience with processing payroll in different states in US is a plus;
Experience with processing payroll in a dynamic environment;
Experience with the ADP payroll system is a plus;
Energy, precision and analytical rigor;
Good team spirit and collaboration;
The salary range reflected is an estimate of base pay and varies per state. The base pay range may vary if an offer is made for work in your location. The pay range for CA: $52,000 – $62,000.
Benefits
Vacation, Holidays, Sick Time Off
Medical, Dental, Vision benefits
Voluntary Long-term / Short-term Disability
401K w/ company match
Work alongside dynamic individuals in the gaming industry
Work within a company with upward career growth opportunities
Research Associate – AI Startup
Description
Work Location: USA Remote (AL, CA, CO, IN, LA, NC, NJ, NV, OK, OR, TX, UT, WA)
The Research Associate is a non-traditional role in which you will work on our data collection team. You have a background in QA or data analysis and are comfortable learning new software skills on the job. You will be working with a new Software Startup company focused on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.
What You’ll Achieve (Responsibilities):
Work collaboratively in a fast-paced environment
Create Use Case scenarios across different software programs
Collect and analyze data on how our AI performs
Learn new software programs on the job
Teach others your software skills
Think strategically about end-to-end processes and how to improve them
Requirements
Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets), Email/calendar (eg Outlook, Gmail), CRM (eg Salesforce), Reporting/BI (eg Tableau, PowerBI), ERPs (eg Netsuite, Dynamics), project management (eg, JIRA, Asana), finance (eg, Workday, Quickbooks)
Ability to learn on the job
Ability to assist in system troubleshooting and resolution
Exemplify the quality of doing “whatever it takes,” including a high level of accountability, transparency, and teamwork
Benefits
At KeyWords we provide all our contingent workforce with:
Paid Time Off (including sick days and holidays)
401k (3% matching)
Medical, Dental and Vision benefits
Pay Range: $20-30 per hour DOE
Employee Relations Specialist
Employee Relations Specialist- Fully remote, PST candidates only
Salary starting at $68,000.00
Looking to do meaningful work helping others in the community as an Employee Relations Specialist?
Pathways – one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.
For your passion and dedication as an Employee Relations Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!
About Your Role:
The Employee Relations Specialist works closely with the Senior HR Leadership in supporting geographic regions. The HRBP will act as a consultant to Operations on all HR-related issues, act as a change agent and employee champion, assessing and anticipating HR-related needs. The HRBP develops a day to day partnership with State leaders he/she supports and across HR functions to deliver integrated business solutions to management and employees that reflect the objectives of the Operations unit. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, retention initiatives, policy implementation/interpretation and employment law compliance. This is a remote opportunity, but must reside in the specified time zone.
Acts as a consultative business partner to Operations in order to ensure effective alignment of HR partnership with strategic organizational objectives. Has a clear understanding and knowledge of business operations, culture and goals
Provides day-to-day talent and performance management guidance to all levels of staff (coaching, counseling, human capital development, disciplinary actions) in order to assess and minimize legal risk with effective follow through and resolution
Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations including hotline complaints and other state and regulatory agencies
Serve as trusted advisor to State Leadership, providing sound business guidance around human capital issues. Build a reputation as a credible and value-added member of the Pathways Human Resources Team demonstrating the highest level of integrity and ethics
Conducts ongoing training for compliance, development and policy implementation
Lead programs and projects such as climate surveys, job descriptions, compensation model review, etc
Conducts exit and stay interviews and provides monthly reporting to identify trends and areas of concern
Proactively mitigate current and future legal risk through continuous assessment
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the Legal department as needed/required. Ensures compliance with Federal, State and Local requirements.
Interprets, recommends and effectively communicates HR practices, policies, procedures and initiatives and makes best practice change recommendations for business alignment purposes
Collaborate with Operations and other HR leaders/business partners to drive a coherent enterprise culture based on a shared set of values and company mission
Monitors all state level/enterprise wide retention initiatives including tracking data, provides recommendations, solutions and pivoting as needed to drive low turnover and employee engagement
Partner with HR Team for various compliance audits including FLSA, compensation and systems data integrity
Responsible for responding to unemployment claims and subpoenas. Gather documentation in coordination with field management. Assist with preparation and attendance at unemployment hearings
Monitor leave administration, workers compensation and/or ADA to provide guidance as needed
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of organization with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day
This position will require off-site travel up to 10%, possibly overnight.
Does the Following Apply to You?
Bachelor’s degree with 3-5 years of progressive HR experience or 5-7 years of progressive HR experience for equivalent experience.
Strong knowledge of multiple human resource disciplines, including employee relations, performance management, compensation practices, organizational diagnosis, diversity, performance management, and federal and state respective employment laws.
Employee Relations: Strong experience with employee relations practices, investigations, and disciplinary actions required.
Personal Effectiveness and Credibility: Proven ability to challenge and motivate teams in an atmosphere of mutual respect.
Project Management: Ability to lead projects and programs, establishing and monitoring projects plans, and communicating with key stakeholders.
Communication: Strong verbal and written communication skills with the ability to express and logically articulate a point of view.
Business Acumen: Understands and appropriately acts upon business operations, including leadership and motivation of action towards goals.
Change Agent: Enabling and uniting employees to work effectively as they plan, implement and experience change to meet business goals
Perks of Working Full-Time With Pathways:
401 K Plan, Medical, Dental, Vision plans
Paid Vacation days that increase with tenure after the first year!
Separate Paid Sick leave that rolls over each year
Paid Holidays
Opportunities for advancement in our national company! As we grow, you grow with us!
Employee Assistance Program
Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
Revenue Cycle Management Coordinator
Pathways is seeking a dynamic Revenue Cycle Management (RCM) Coordinator to join our team. The ideal candidate will be familiar with Electronic Health Records (HER) and MS Office Suite to include Excel.
Qualifications:
High School Diploma and preferably, some college (preferably in business or accounting)
Medical Insurance experience preferred
Ability to multi-task in a fast paced environment in an organized manner with attention to detail and a high level of accuracy
Familiarity with electronic health records systems (EHR) and MS Office Suite to include Excel.
Job Duties:
Data entry of any notes for billing.
Responsible for follow up on Authorizations and billing issues.
Process required paperwork per various payer requirements.
Creating and mailing invoices and HCFAs.
Data entry of claims into electronic billing system and submitting electronic files within timely filing deadlines.
Filing Authorizations and Service Agreements or other forms.
Working with RCM team to reconcile issues.
Responsible for remediation of front end claim rejections.
Responsible for remaining current on all payer requirements.
Maintain procedural manuals, cross training and coverage of the team’s work.
Provide exceptional Customer Service.
Any other duties as assigned.
Perks of Working Full-Time at Pathways:
401 K Plan, Medical, Dental, Vision plans
Paid Vacation days that increase with tenure after the first year!
Separate Paid Sick leave that rolls over each year
Paid Holidays
Opportunities for advancement in our national company! As we grow, you grow with us!
Employee Assistance Program
Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
Compensation: $22.00 per hour
Online Chat Advisor
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
Job Description
Opportunity at a Glance
The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the institution’s catalog. Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. Support MyCompass self- service enrollment to Day 1. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite. The intent is to grow and service all client partners that solicit the organizations customized services.
Responsibilities
Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the university (including but not limited to My Compass chats, service, academic advising, technical support, etc.).
Routes detailed chat inquiries to appropriate department personnel with special consideration for student finance questions to ensure best in class student service.
Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, university catalog material, and providing pertinent and responsive feedback.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Complies with all policies and standards.
Qualifications
Bachelor’s Degree Preferred
1 year of admissions and/or student services experience.
Familiarity with institutional catalogs.
Subject matter expert in front line admissions policies.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
Ability to communicate in a concise and friendly manner.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.17 and $23.29. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays
Data Catalog Curator
HealthVerity
HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.
How you will help
As the Data Catalog Curator, you will have the dual role of lead/hands-on contributor in HealthVerity’s Data Governance and Data Catalog implementation. Your experience in building out an Enterprise Data Catalog will be used in designing process, communications and engagement programs across the entire company. Your experience in building out internal collaboration will be used to create a network of data stewards and owners to represent the data assets within the organization.
What you will do
Continuously research emerging trends and industry best practices in data governance to be able to improve the consistent use of reliable data
Gather requirements, design deliverables and test strategies during the Data Catalog implementation
Build out a collaborative network of data specialists and data stewards across the organization
Drive adoption of Data Catalog as premier source for all data information within HealthVerity
Represent Data Governance to all levels of the organization from senior leadership to hands-on contributors
You are
An expert in at least one Data Catalog Platform (Alation, Atlan, Colibra, Informatica, etc.)
Passionate about data organization and data governance
A mentor to new data stewards across the organization
A driver in change that will lead to measurable gains in data quality and data understanding
A data geek with enviable SQL skills and a passionate sense of ownership
A self-starter who enjoys working in a small, rapidly changing, fast paced environment
Confident enough to course correct a process or team when required
Methodical, executing through several approaches to determine the best fit
Energized by learning even if outside the scope of day-to-day responsibilities
Comfortable working on several different tasks throughout your workday
Desired skills and experience
5+ years’ experience in the rollout, administration and operation of at least one Data Catalog Platform
10+ years’ experience in a data industry, preferably healthcare, in either a consulting or analytic based environment
Proficient in analyzing large data assets with a working knowledge of SQL, Python or Spark – sufficient to lead governance processes and documentation
Bonus: Familiarity with healthcare data, data types and data patterns (Medical Claims, Pharmacy, Health Records, etc.)
Bonus: BS degree in math, statistics, or similar
Base salary for the role is commensurate with experience and can range between $90,000 – 140,000 + annual bonus opportunity.
About HealthVerity
At HealthVerity we are actively solving some of the greatest challenges in healthcare through innovative technology and data solutions. Our customers and partners including pharmaceutical manufacturers, payers and government organizations look to HealthVerity to partner on their most complicated use cases, leveraging our transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.
Why you’ll love working here
We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team Our people define our culture and always will. We take time out to celebrate each other at the end of every week through company-wide shout outs, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners Every team member is continually learning, no matter if we’ve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Benefits & Perks
Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options
Flexible location: our HQ is in Philadelphia with 50% of the team distributed across 25+ states
Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid maternity and paternity leave.
Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
HealthVerity is currently able to employ individuals residing in the following states: AZ, CA, CT, DC, DE, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.
HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications – specific questions about remote positions can be discussed during the interview process with your recruiter.
HR Data Entry Specialist
Pathways Health and Community Support
Looking to do meaningful work helping others in the community as a HR Data Entry Specialist?
Pathways one of the largest national providers of accessible, outcome-based behavioral and mental health services, is in search of a compassionate, caring, growth-minded Employee Relations Specialist.
For your passion and dedication as an HR Data Entry Specialist, we offer paid training, career advancement opportunities, medical/dental/vision, PTO, paid holidays, and much, much more (read below)! We realize that your growth is paramount to our continued reputation of quality and service excellence, so we are ready to invest in YOU from day one!
About Your Role:
The HR Data Entry Specialist position is the primary Human Resources (HR) point of contact for all administrative tasks related to electronic employment records within the ADP Software System and Career Plug. Serves as the primary point of contact or subject matter expert for HRIS projects involving the development, implementation, and testing of systems modifications. Acts as a key administrative contributor, work and guidance to other team members is critical to goal achievement and team success. This position accepts ownership for provision of data and information support to Human Resources, Shared Services and Operational leadership. Ensures policy and regulatory compliance by providing reliable, accurate and timely employee data. Customers include employees, shared services teams, Operations partners and external partners. This is a remote opportunity, but must reside in the specified time zone.
- Supervises the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork and other HR admin responsibilities
- Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
- Partners with HR Director, HR Administrative Manager and other HR leaders to identify system improvements and enhancements; recommends and implement solutions
- Generates new and maintains existing employee records in Human Resources systems. Verifies records accuracy and reviews documentation to assure proper policy application and regulatory compliance related to maintenance of employee records.
- Verifies completion and confirms proper approvals to process employee transactions such as new hires, performance reviews, transfers, terminations, exceptions to pay, promotions, demotions, status changes, retroactive calculations and payment authorizations/requests. Reviews input to ensure entries are correct and comply with policy. Troubleshoot and researches and resolves all issues related to employee pay.
- Manages the Change Report Process for team. Audits data input into Human Resources systems, investigates and researches errors, and follows through with appropriate corrections to assure data accuracy
- Programs custom functions and documentation such as automated queries, filters, macros and reports
- Responsible for full supervisory functions including hiring, training, developing, coaching and mentoring, performance management and employee transition
- Performs all functions according to established policies, procedures, regulatory, contractual and accreditation requirements such as background checks.
- Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
- Maintains professional and technical knowledge by attending ADP and CareerPlug educational workshops and other job related development opportunities
- Perform other duties as assigned.
Does the Following Apply to You?
- Associate’s Degree or equivalent education and/or experience in human resources, accounting, or payroll
- Previous experience in roles where data accuracy and access were key responsibilities
- Exceptional Customer Service skills
- Ability to create and cultivate working relationships of all levels
- Strong computer skills with Microsoft Office suite (Excel, Word, Outlook) and prior experience with databases
- Strong analytical, problem solving, critical thinking, and organizational skills to evaluate options and implement solutions
- Supervisory and management skills
Language Skills
- Ability to read, analyze, and interpret complex documents. Ability to communicate effectively verbally and in writing with wide groups of directors. Ability to make effective presentations.
Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise independent judgment for HRIS related decisions.
Leadership Skills
- Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle multiple tasks in a fast-paced environment
Perks of Working Full-Time With Pathways:
- 401 K Plan, Medical, Dental, Vision plans
- Paid Vacation days that increase with tenure after the first year!
- Separate Paid Sick leave that rolls over each year
- Paid Holidays
- Opportunities for advancement in our national company! As we grow, you grow with us!
- Employee Assistance Program
- Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
Data Entry Specialist
CareMetx
From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
POSITION SUMMARY:
Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Maintains effective systems to support the timely release of accurate information to diverse clients.
- Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
- Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
- Responsible for payer research and territory assignment management.
- May assist with inbound call volume as received.
- Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
- Maintains and promotes a positive and professional working relationship with associates and management.
- Complies with all appropriate program policies and procedures.
- Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
- Typically receives little instruction on day-to-day work, general instructions on new assignments.
- Perform related duties as assigned.
Requirements
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Previous 1+ years of professional work experience in a customer service or healthcare environment.
MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:
- Ability to communicate effectively both orally and in writing.
- Strong computer application skills.
- Strong interpersonal skills, team player.
- Strong organizational and time management skills.
- Strong attention to detail.
- Adaptable and flexible to new situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Schedule
- Must be flexible on schedule and hours
- Overtime may be required from time to time
- Must be willing to work weekends if required to meet company demands
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Operations Specialist
Olaplex
OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.
About the Role:
We are looking for a qualified Operations Specialist to support the Procurement and Sourcing team by collating, organizing, and entering data into digital databases. The role will require attention to detail as a key focus will be on data accuracy.
Responsibilities:
- Manage team inboxes for shipping and receiving within Supplier Network
- Proactively communicate with Suppliers on upcoming shipment status
- Process Purchase Order Receipts
- Create, fulfill and Receive Transfer Orders.
- Sort, organize and archive supporting documents for Procurement transactions in NetSuite
- Distribute and update Open Purchase Order Lines and Open Transfer Order Reports
- Monitor and support Procurement-related tasks with Finance and Distribution teams
- Provide additional data gathering support for Operations team and NetSuite integrity
- Identify issues and opportunities
Works with:
- Procurement for open purchase orders and vendor management
- Finance for 3-way matching of PO receipts
- Distribution for inbound receiving process
- Logistics for shipping and Transfer Order process
About You:
- Proven experience as a data entry Operator
- Excellent and precise data entry and typing skills
- Excellent verbal and written communication skills
- Basic understanding of databases
- Proficient in Microsoft Office Suite or related software
- Good organizational skills and attention to detail
- Ability to keep information confidential
- Ability to work independently
Our Commitment to Diversity, Equity, and Inclusion:
At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to ‘do well and do good’. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Junior Copywriter
Frequence
About Frequence
Frequence is an ad tech platform for media companies that connects all aspects of digital advertising—sales, operations, and reporting—from beginning to end. Our software makes selling local advertising scalable and provides users with an all-in-one platform that drives campaign performance.
Our trailblazing technology is always growing, and so are we. We push ourselves further with our belief in collaboration, execution, and ownership. We don’t just want to create intuitive AdTech tools—we want to foster a culture of openness and inclusivity that encourages our employees to think bigger and grow higher. Step into the future with us.
The Opportunity:
You’re a wordsmith who knows that a memorable turn of phrase is the best way to hook someone’s attention. You keep a notebook with you wherever you go and want to find creative ways to turn narrative into engaging advertising copy.
We’re looking for sharp minds to join our copywriting team. You will help our design team create digital ads by writing clickable taglines and powerful ad copy. You’ll work with advertisers large and small to make programmatic ad buying possible for everyone. As a copywriter, you will also support our marketing team as we share Frequence news and updates.
What You Will Do:
- Write advertising copy for display banners, search engine ads, social media, video/radio scripts, and potential future products
- Quality Assurance on creative products
- Support internal admins and operations personnel in the delivery of creative ads
- Work with team leads to manage daily deadlines
Who You Are:
- Bachelor’s degree in English, Journalism, Marketing, or related field
- Strong mastery of grammar
- Critical thinker
- Team player
- Detail oriented
- Ability to handle a high volume of production tasks
Nice to Have:
- Google Ads Certification
- SEO experience
- Blog experience
- Experience working with designers
- Eagerness to take ownership
- Familiarity with SMART Goals and OKRs
- Knowledge of project management systems
- Able to write in Spanish or French
Compensation
The base salary range represents the minimum and maximum of the salary range for this position based on the primary location. The salary for this role is $28,000 – $32,000. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competency, experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work.
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
We support each member of the Frequence team with a comprehensive employee benefits package including health and well-being benefits, retirement contributions, 401(k) savings plan, and much more. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Why Frequence?
Frequence is proud to be certified as a Great Place to Work.
Our people-first culture and distinctive mission set us apart from others in the industry. As our company grows, so does our need to add sharp, ambitious, and talented people to our team. We’re approachable, inclusive, and encourage open dialogue within our community. This is a place where your voice matters. Join us and let’s see what we can build together.
Some of the industry-leading benefits we offer include:
- Competitive compensation
- Stock options and retirement plans
- Health, dental and vision insurance
- Short-term disability, Long-term disability, & Life insurance
- Flexible PTO and remote work options
- And more
Frequence, Inc. is an Equal Opportunity Employer. At Frequence, Inc. we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Frequence, Inc. to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.
Privacy Support Specialist
ClassDojo’s goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.
We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.
We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.
What you’ll do:
Accurately respond to escalated customer support tickets in a timely fashion
Identify and document product and process improvements that you are observing from customer interactions
Enhance the documentation and training materials of our privacy/safety customer support protocols
Work with legal, trust & safety, product teams, and leadership to respond to highly sensitive issues
You will be a match if:
You have 3+ years responding to escalated customer service requests with ticketing software such as Zendesk
You are comfortable handling sensitive communications and subject matter
You have excellent written and verbal communication skills and are comfortable interacting with a variety of audiences
You are comfortable managing your own schedule for follow through on all needed tasks
You want to work in a fast-moving company with high expectations
You might be a good fit if:
You have previous experience handling Data Subject Requests and Privacy Inquiries
You are a member of the International Association of Privacy Professionals
You have familiarity with OneTrust and Github
You have familiarity with no-code workflow tools such as Zapier, OneTrust, or Airtable.
Data Entry Specialist
CareMetx
POSITION SUMMARY:
Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Maintains effective systems to support the timely release of accurate information to diverse clients.
- Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents.
- Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
- Responsible for payer research and territory assignment management.
- May assist with inbound call volume as received.
- Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
- Maintains and promotes a positive and professional working relationship with associates and management.
- Complies with all appropriate program policies and procedures.
- Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
- Typically receives little instruction on day-to-day work, general instructions on new assignments.
- Perform related duties as assigned.
Requirements
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Previous 1+ years of professional work experience in a customer service or healthcare environment.
MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:
- Ability to communicate effectively both orally and in writing.
- Strong computer application skills.
- Strong interpersonal skills, team player.
- Strong organizational and time management skills.
- Strong attention to detail.
- Adaptable and flexible to new situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Schedule
- Must be flexible on schedule and hours
- Overtime may be required from time to time
- Must be willing to work weekends if required to meet company demands
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Survey Administrator
Hanover Research
This is an entry level research position.
The Survey Administrator will administer surveys Hanover launches per year. The Administrator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly-growing enterprise. This position will report directly to both the Survey Research Manager.
Responsibilities
- Program surveys into Hanover Research’s survey platform;
- Monitor data collection to ensure all surveys are performing at optimum levels;
- Coordinate survey launch logistics and troubleshoot as needed;
- Process survey incentives
- Quality control online survey questionnaires
- Manage participant questions.
Qualifications
Attributes
- Consummate attention to detail;
- Expert in organizing and prioritizing;
- Apt problem solver;
- Highly responsive to requests and able to balance competing demands;
- Ability to work under pressure and multitask in a fast-paced environment;
- Ability to work quickly and independently with minimal guidance or oversight;
- Excellent interpersonal and communication skills;
- Extremely strong and demonstrable work ethic;
- Ability to deal constructively with feedback and critique.
The following experience is preferred but not required
- Experience in a research role (academic or professional);
- Experience designing, administering, and/or analyzing surveys.
Education Requirement
Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered. Bachelor’s degree not required.
Experience Requirement
1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel or database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.
Location
USA Remote
Office is located in Arlington, VA
#Remote #LI-Remote
Benefits
- Starting at 18+ days Paid Time Off
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
- 401(K) employer matching program
- Comprehensive health and dental benefits package
- Health and wellness packages with discounts to local gym
- Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
- Community service opportunities
- Unlimited snacks and beverages (when the office opens again)
Compensation
Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $45,833 – $64,167. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.
About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com
Hanover Values
- Business Building – We build our business quickly and intelligently and we help our clients do the same
- Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
- Service – To our clients and our community, service is our guiding principle
- Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best
- Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
Membership Accounting Specialist
Moda Health
Description
Let’s do great things, together
Founded in Oregon in 1955, ODS, now Moda, is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together.
Moda Health is seeking a Membership Accounting Specialist.
This position is responsible for timely, accurate data entry and maintenance of Medical and Dental member eligibility, member and billing reconciliation, customer service to assigned groups or accounts, and generation of ID cards for all Moda Health and BHS lines of business including; Individual, Medicare, Medicaid, (CCO and DCO) and Employer Group customers of all sizes (ASO and Fully insured) COBRA and TPA accounts.
This is a Remote PST position. We are only offering this position to candidates living in or willing to relocate to AK, AZ, ID, OR, TX, or WA.
Benefits:
- Medical, Dental, Vision, Pharmacy, Life, & Disability
- 401K- Matching
- FSA
- Employee Assistance Program
- PTO and Company Paid Holidays
Required Skills, Experience & Education:
- High school diploma or equivalent.
- Previous experience and/or knowledge of Facets preferred.
- A minimum of 3 years’ experience preferred in fast paced business, data entry, customer service, enrollment, billing and reconciliation environment.
- Computer proficiency with Microsoft Office applications particularly Excel and Word.
- Ten key proficiency of 135 kpm on a computer numeric keypad/calculator preferred.
- Typing proficiency of 25 wpm preferred.
- Strong analytical, problem solving, decision making, organizational and detail oriented skills.
- Strong verbal, written and interpersonal communication skills.
- Ability to be courteous, patient and communicate with Moda Health and BHS members, Moda Health and BHS employees and Employer Groups in a positive and productive manner.
- Maintain confidentiality and project a professional business image.
Primary Functions:
- Responsible for eligibility and enrollment procedures daily via paper enrollment, electronic file, web based transactions, email enrollments, and sending welcome packet to our new members for all Moda and BHS products and lines of business.
- Ensure the accuracy and timeliness of entering enrollments within the department, Employer Groups, State and Federal standards depending on Product and Line of Business.
- Responsible for following delinquency policy and procedures to ensure both compliance and timely receipt of administrative fees and premiums.
- Ensures all member, premium and administrative fees are reconciled on a monthly basis to the penny.
- Maintains confidentiality of all information related to members, employer groups, employees and as appropriate, other information.
- Highly motivated and able to take initiative, demonstrated ability to identify and solve problems.
- Responds to all internal and external customer inquiries regarding enrollments, ID cards and attends customer meetings as requested by Sales and Account Services.
- Responsible to log and track enrollment applications in excel and give monthly reports to the Supervisor and the groups that shows a running balance on total enrollments received; enrollments entered into our system; voids and pending.
- Accurately enter COB, COBRA and Pre-Existing for timely and accurate claims adjudication as well as sending out required COBRA notifications.
- Requests and verifies the issuance and accuracy of member ID cards.
- Keeping track of supplies and ordering when necessary.
- Process Return Mail.
- Adhere to and enforces group contract, State and Federal guidelines regarding eligibility standards and requirements.
- Performs other duties and projects as assigned.
- Be a supportive and collaborative teammate.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.
Pay Range $19.00 None to $19.79 None
Data Entry Processor
Allina Health
Job Summary:
Enter clinical and other data, create reports, and assist with department administrative needs. Transcribe, decipher, and code alphanumeric data from source documents and verify data for accuracy and completeness.
Key Position Details:
Remote
Flexible 40 Hour Work Week M-F
Job Description:
Principle Responsibilities
- Enter and manage data
- Enter clinical data, customer data, department data, charges, billing codes, mailings, etc.
- Verify and validate data for accuracy.
- Review source documents for completion and accuracy.
- Take action to correct source document errors.
- Transcribe data.
- Create reports.
- Utilize database to generate reports.
- Assist with administrative needs of department.
- Scan documents.
- File documents.
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- 0 to 2 years in data entry and computer experience preferred and
- 0 to 2 years in medical terminology preferred
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Data Entry
DreamBox Learning
About the Role:
DreamBox Learning is seeking a contractor to work with cross-functional team on a critical project. In this role you will assist with data validation and data entry. This will be a 6 week contract.
What You’ll Be Doing:
- Daily internet research, report generation & review
- Working closely with Product Management, Analysts and more on daily responsibilities
About You:
- Expertise with Excel & Internet Research
- Excellent written and verbal communication skills
- Proven ability to collaborate cross-functionally and drive results
- Strong adaptability and capacity to work in fast-paced environments
- Must be legally authorized to work in the United States
Location: Open to candidates in U.S.
Length of contract: 6 weeks
Compensation and Benefits:
The expected contract rate for this position is $20.47 27.29 USD per hour based on several factors, including experience and geography. Benefits for this role are not directly provided through DreamBox Learning.
#BI-Remote #LI-Remote
About Us:
DreamBox Learning, the leading K-12 education technology provider, is radically transforming the way the world learns. As the only dual-discipline solution rated STRONG by Johns Hopkins’ EvidenceforESSA.org in both math and reading, DreamBox provides schools with high-quality adaptive learning solutions independently proven to accelerate student growth. Built by educators for educators, DreamBox empowers teachers and district administrators with robust data analytics and content-specific professional development solutions to complement instruction. DreamBox supports over 400,000 educators and approximately 6 million students in all 50 states, the District of Columbia, Puerto Rico, and throughout the United Kingdom, Australia, Canada, and Mexico.
At DreamBox, we believe diversity is an essential strength. That’s why we’re committed to providing an inclusive culture, an equitable work environment, and creating the most effective educational products that celebrate the diversity in students, families, communities, and the world. We know that talent exists everywhere, but opportunity does not. Therefore, we are a proud equal opportunity and affirmative action employer, but we don’t make these commitments simply because they’re required by law. We hold ourselves to a higher standard and make these commitments so that everyone at DreamBox can bring their full selves to our important mission. Our identities matter, and in order to create a more just, equitable world, we know it begins with DreamBox being an inclusive workplace that serves as a model for that change.
5 Non Phone Work At Home Data Entry Positions
sr spec space & presentation apparel & accessories(remote or hybrid)
sr spec space & presentation apparel & accessories(remote or hybrid)
apply now save joblocation: 1000 nicollet mall, minneapolis, minnesota, united states, 55403-2542;job id: R0000279371
job family: Merchandising Presentation
schedule: Full time
About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, Merchandising works across product categories to create a localized shopping experience online and in our 1900 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams.
A role with Space & Presentation means you’re on a mission to create better store space and experiences for our guest while maximizing sales. We are responsible for ensuring the right item is on the right shelf in the right store. On the Space side, we do this by using analytics to determine the appropriate footage for each assortment for every store (“adjacency”). Each store’s assortment is assigned to a planogram (POG) which is developed in Presentation to ensure the localized assortment meets presentation objectives and is associated to the correct location in a store. We believe that making increasingly better space allocation and presentation decisions will increase sales, improve guest satisfaction and reduce out-of-stocks. Here, you’ll partner with and manage cross-functional project teams in Merchandising, Store Design, Marketing, Store Operations and Non-Retail Procurement from strategy to execution to achieve an inspiring and convenient in-store guest experience.
As a Senior Specialist, Space & Presentation in Apparel and Accessories you will establish a strong partnership with our global team to support the entire Space & Presentation process from beginning to end. You play an elevated role with the cross-functional team and our global partners in identifying process gaps and building strategic solutions to standardize and drive efficiency. You will own the annual adjacency execution calendar and drive adjacency strategy documentation including intaking, creating and managing adjacency portfolios. You will gain expertise in our adjacencysystems in order to best support our global team and urgent Just-In-Time adjacency execution . You will assist in large adjacency projects through adjacency proofing and project management work to ensure that our adjacencies are accurate and on-time. You will have the opportunity to develop in to Special Projects work in order to drive innovation and speed to market. You will champion diversity, equity and inclusion with your team and broader Target thru weekly/monthly events and speakers. We’ll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Space and Presentation Sr. Specialist. Core responsibilities are described within this job description. Job duties may change at any time due to business needs.
About you:
• Four-year degree or equivalent experience
• Strong verbal and written communication skills
• Organizational skills and ability to manage multiple shifting priorities in a dynamic environment
• Strong interpersonal and problem-solving skills
• Ability to work independently and efficiently
• Microsoft Office Knowledge (Word and Excel)
Remote Online Chat Specialist (Entry Level)
About the job Remote Online Chat Specialist (Entry Level)
Job Description
Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.
The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
This position is also a remote position in which you will be working from home.
Responsibilities
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
This position is also a remote position in which you will be working from home
Qualifications
Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment
PC keyboarding and internet experience needed
Strong communication and interpersonal skills- including written and verbal
Upbeat positive attitude and professional demeanor
Articulate and well accustomed to a client-facing role
Ability to compose professional emails is a plus
Proficient written and verbal communication skills in English;
Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.
This position is also a remote position in which you will be working from home.
Additional Information
Company equity program
Medical, dental, life and vision insurance
Unlimited paid time off
Paid family leave
Short-term disability
401k plan
Reimbursement for education and professional development
Employee assistance program
Live Chat Representative (Night Shift), REMOTE
Overview
Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation. This position plays a key role in helping us convert online site visitors to actual patients.
***This is a NIGHT SHIFT opportunity. Must be available from 5pm-1am ET / 3pm-10pm PT (or timezones in between). Must be available for training during the day (9am-5pm local time) during the first 3-6 weeks before transitioning to night shift. Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days)!
Responsibilities include but not limited to:
- Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations
- Managing multiple chat-based conversations in real time while providing timely responses
- Following our lead journey process as applicable
- Focusing on quantity: responding effectively to 100% of live chats
- Focusing on quality: having meaningful conversations with prospective patients, answering their questions and
- Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals
- Assisting with PL efforts for other practice locations as needed
- Providing accurate information to including starting prices or other approved information
- Qualifying leads
- Assisting in any sales-related administrative tasks as needed or as assigned
- Other ad hoc projects and tasks as assigned
Preferable Skills and Qualifications:
- Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between)
- Must be available for training from 9am-5pm local time
- Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!)
- At least 1 year of sales experience, preferably in inside sales and/or remote positions
- Experience using a CRM tool, preferably Intercom or Salesforce
- Typing speed of 60+ words per minute
- Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses
- Proficiency in Microsoft Office and Google Suite
- Bilingual preferred (English/Spanish)
- Excellent verbal and written communication
- Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations
- Strong organizational and multitasking skills
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
Company Perks & Benefits:
- Free Health Benefits: 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
- Retirement Plan (401K & Roth IRA)
- Paid Time Off: Competitive paid Vacation and Sick Time plans as well as paid Company Holidays
- Growth: Being part of a growing organization and all the opportunities that come with our growth. We’ve doubled in size over the last couple years and we’re proud to have promoted over 20% of our people throughout this time. And we are still growing with exciting new locations slated throughout the next year and beyond!
Operations Agent – Trust and Safety (Contract)
Who we are:
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Rover’s Trust & Safety Team is responsible for supporting Rover’s reputation by providing excellent customer care through the prevention and resolution of issues that pose a risk to the company. The Trust & Safety team resolves any possible risk to customers or anything that negatively impacts the customer experience through incident investigation, analysis, and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience and safety of our marketplace.
Summary:As a Seasonal Trust & Safety Agent, you will work as the front-line support, assisting customers with highly escalated & emergency issues related to pet & Rover community safety. This work is integral to Rover’s mission and longevity, by ensuring our marketplace standards and policies are upheld. Your work will help resolve critical issues and support our users through multiple work streams including: inbound/outbound calls, and email.
Who we’re looking for: You will treat customers as part of our community, because we are all passionate about the same thing. You never settle for good enough and always go above and beyond for a customer. You take the initiative to improve yourself and Rover. You bring your unique experiences and passions to your job every day.
To be considered for this role, you must be able to work one or both weekend days, and holidays. Additionally, you must be able to work an 8 month contract from May 22nd, 2023 to January 15th 2024 and be present for the entire paid training period from May 22nd – June 15th (M-F 7:30 AM PT- 4 PM PT).
Your Responsibilities:
- Provide inbound and/or outbound customer service for users in crisis.
- De-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
- The potential review of graphic and emotionally charged content and incidents involving pets, owners and sitters.
- Generate and respond to support tickets, emails, and SMS messages in support of resolving active customer incidents e.g. emergency pet care.
- Escalate incidents that require further investigation to the appropriate department.
- Take on ad-hoc duties/projects as assigned by business management as needed.
- Put our user’s first by helping them with empathy and confidentiality in difficult situations.
Your Qualifications:
- 3+ years of experience as a Customer Service Representative in a non-scripted contact center environment or related field
- 2+ years of experience working in a fast-paced, high volume and high stress environment.
- Experience in a veterinary clinic/pet industry is preferred
- Ability to remain empathetic, and compassionate in high stakes emergency situations, and guide customers to efficient solutions.
- High school diploma
- Ability to establish a connection and trust over the phone, email and text platforms while empathizing with the customer and following the Trust and Safety policies and procedures.
- Ability to work independently with limited supervision
- Experience maintaining composure in complex situations
- Ability to make quick and thoughtful decisions under pressure in an ambiguous environment
- Experience identifying root causes of customer service issues and areas of improvement while providing feedback to internal stakeholders
- Able to quickly take accurate typed notes and while talking to members of the Rover community.
- Familiarity with web based applications such as GSuite, CRM tools, and Telephony software.
- Our equipment will require you to have a Cable, DSL, or Fiberoptic internet. For optimal connections, a connection speed of 100 mpbs is preferred
Compensation:
- In Washington State the hourly range is $19-$24 per hour.
- The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.
Records Coordinator – Remote
Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
*This is a remote position and can be located anywhere within the United States.
Essential Job Functions:
- Accurately entering patient information into our software program
- Access various electronic medical records systems
- Provide a high level of customer service
Qualifications:
- Experience in a medical records office environment helpful but not required, will train.
- Computer literate — general working knowledge of Microsoft Word and Excel required
- Ability to type 50+ wpm
- Focused on high quality work
- Self-motivated
- Team player
- Excellent organizational skills a must
- Extremely reliable
- Detail oriented a must
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
CREDENTIALING COORDINATOR I
Job Details
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
JOB SUMMARY: This role is a work from home opportunity which coordinates all aspects of the credentialing and recredentialing processes for providers whom are currently contracted or wish to be contracted with the company. The incumbent will ensure continual maintenance of data for each provider within the credentialing databases. The roles tasks the incumbent with the research, verification, and evaluation of credentialing data from online systems in order to ensure timely verification of licenses and certifications. Additionally, the role works to ensure complete and accurate provider credentialing records for review by the credentials committee.
JOB ROLES AND RESPONSIBILITIES:
- Lead, coordinate, and monitor the review and analysis of provider applications and accompanying documents, ensuring applicant eligibility by investigating company approved credentialing systems.
- Conduct thorough background investigation, research and primary source verification of all components of the application file. Responsible for primary source verification which may include medical school, National Practitioner Data Bank (NPDB), licenses, certifications, hospital affiliations, training programs, and accreditations.
- Process provider credentialing applications in accordance with National Committee for Quality Assurance (NCQA) standards, regulatory requirements, and policies and procedures.
- Examine, research, enter data, and gather all necessary credentialing elements to process information received from providers to support the credentialing process.
- Prepare files and appeals to be presented to the Medical Director and Credentialing Committee.
- Ensure systematic data oriented efforts to improve consumer and/or client services. 100% of this job is related to QM activities.
- Collaborate, coordinate, and communicate across disciplines and departments through various methods of communication
- Ensure compliance with HIPAA regulations and requirements
- Demonstrate Company’s Core Competencies and values held within.
- Responsible for routine internal monitoring and auditing of compliance risks, prompt response to compliance issues as they are raised, investigation of potential compliance problems as identified in the course of self-evaluation and audits, correction of such problems promptly and thoroughly to reduce the potential for recurrence as required by applicable state and federal laws, regulations and MPI’s Compliance Programs
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The incumbent works under general supervision in a self-directed and results oriented manner. The incumbent works within established standards and procedures, relying on a broad range of knowledge gained through experience to complete job responsibilities as assigned.
The salary range for this position is $18-20 per hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity
Job Requirements:
JOB REQUIREMENTS (Education, Experience, and Training):
- Minimum high school diploma and/or GED coupled with one (1) year experience in data entry inclusive of maintenance and manipulation of data points. Bachelor’s degree in a relevant field is strongly preferred.
- Minimum 1 years’ experience in healthcare setting, experience with managed care systems is preferred. 3 years relevant experience preferred.
- Communication (written, verbal and listening) and problem solving skills
- Service oriented, flexible and ability to multi-task
- Ability to work independently, effectively and well in both individual and team environments
- Ability to use software, hardware and peripherals related to job responsibilities including MS Office Suites, Microsoft Word and Excel, etc.
- Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
401(k) + match
Generous Paid Time Off
Paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Summer Hours
EEO STATEMENT
QA Associate
REMOTE – USA /FANATICS COLLECTIBLES – CONSUMER EXPERIENCE /HOURLY/ REMOTE
Company Overview
Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.
As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
Responsibilities
Review verbal and written interactions between CS associates and collectors to ensure we are consistently providing World Class Experiences.
Review and observe how CS associates are demonstrating customer advocacy by owning their problems and/or questions and working relentlessly to deliver an amazing fan experience.
Provide written and verbal feedback and coaching to CS associates and management.
Track, analyze, and report monitored results and trends.
Work to develop and implement advocate training and feedback mechanisms.
Recommend improvements to processes or procedures to enhance efficiency and customer experience.
Maintain and protect customer data, including documentation of discussions, issues, requests, and other relevant information.
Requirements
High school diploma or equivalent required.
Minimum of 1-2 years of customer service/contact center experience; quality evaluation experience highly preferred
Subject Matter Expert in the CS associate role, familiar with service expectations and contact center processes
General Knowledge, Skills & Abilities
Working knowledge of Microsoft Office Tools (Outlook, Word, PowerPoint, and Excel)
Multitasking skills: ability to research across multiple systems to verify information used to service customers during contact.
Maintain objectivity while providing fair, consistent, and equitable quality evaluations.
Demonstrated ability to coach and provide effective feedback resulting in improved performance.
Ability to work independently and follow directions related to job with little follow-up by management.
Excellent verbal and written communication skills: active listening, proper spelling, vocabulary, and grammar, conveying a clear message.
$18 – $23 an hour
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
REPORTING ANALYST I
POSITION SUMMARY
The Reporting Analyst I position is for a goal oriented, analytical team player with a willingness and desire to interact with internal and external customers. The Reporting Analyst I is responsible for data entry and auditing of data in Allied’s Executive Reporting platform and CRM system. The position is also responsible for obtaining non-integrated PBM data, prior administrator data, and assists in the preparation of multiple stop loss reports monthly for both internal and external customers. The Reporting Analyst I will also be responsible for maintaining the dedicated inbox and will assist with assigned projects. The position will work directly with the Underwriting Reporting Supervisor and other partners within the Underwriting and Reporting/Analytic teams.
ESSENTIAL FUNCTIONS
Develops an understanding of group medical stop loss product offering and basic group underwriting principles.
Saves and reviews monthly integrated stop loss reporting from Allied’s Executive Reporting system and provides regular updates around completion.
Inputs and audits client stop loss contracts entered monthly in Allied’s Executive Reporting System using provided stop loss documentation.
Updates Allied’s CRM with pertinent data associated with the client’s stop loss contract.
Secures and formats non-integrated PBM data and prior administrator data from both internal and external vendors to appropriately update client reporting.
Participates in scheduled meetings and provides feedback around data integrity audits.
Assists with the completion of all assigned tasks and projects related to Underwriting and Reporting/Analytics.
Other duties as assigned.
EDUCATION
Associate or Bachelor’s Degree in Mathematics, Finance, Business Management Preferred.
EXPERIENCE & SKILLS
1-3 years in an administrative or data entry position.
Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.
Strong written and verbal communication skills required.
Strong analytical abilities.
Experience and proficiency using company web-based applications and systems.
Self-directed and able to work without supervision
Beginner or Intermediate level proficiency with VBA coding
COMPETENCIES
Job Knowledge
Time Management
Accountability
Communication
Initiative
Customer Focus
PHYSICAL DEMANDS
Standard office duties – sitting, working with a computer, etc.
WORK ENVIRONMENT
Remote
Payroll Specialist
Who we are
Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it. You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver “not just better but different” experiences for our members.
What we look for in our teammates
We are looking for teammates to join us in building our company, culture, and Member experience who:
Put people first, and make decisions with the Member’s best interests in mind
Are active learners, constantly looking to improve and grow
Are driven by our mission to measurably improve health and care each day
Bring the energy needed to transform health and care, and move and adapt rapidly
Are laser focused on delivering results for Members, and proactively problem solving to get there
What we look for in this role
Our Team is growing and seeking an energetic self-starter who shares our passion for providing excellent customer service. Our Payroll Specialist is responsible for processing all aspects of payroll and maintaining the employee database regarding salary and pay. The ideal candidate has outstanding organizational skills and excels in a customer-focused, fast-paced environment.
What you’ll do for our team
Process multi-state payroll runs on a semi-monthly and bi-weekly basis.
Analyze and detect opportunities for improvement and recommend scalable processes and/or best practices.
Providing standard and ad-hoc payroll reports as needed by various internal departments such as Finance, Accounting, Legal, Benefits, and People Operations.
Manage compliance related matters such as but not limited to multi-jurisdiction tax withholdings, reviewing timesheets for non-exempt employees, garnishments, annual audits, balancing and reconciling pay data etc.
Research and resolve tax notices from federal, state, and local tax agencies.
Provide support to various projects involving process enhancements and system integrations.
Provide exemplary support with a focus to deliver on the complex needs of our employees by resolving issues and responding to inquiries in an effective and timely manner.
Create and/or maintain payroll documentation as it relates to processing, operational procedures, compliance, and other payroll-related matters.
Perform data reconciliation/audits to ensure data integrity across multiple disparate systems (e.g. NetSuite, payroll)
Support month-end close and prepare all payroll-related journal entries to upload into NetSuite.
Skills we’re looking for
Bachelor’s degree in Business, Finance, and/or Accounting or equivalent professional experience
CPA and/or CPP preferred but not required
Minimum of 3 years of relevant and progressive payroll experience
Experience with Paycom preferred but not required
Basic understanding of accounting, taxation, and finance concepts as it relates to payroll
Proficiency in utilizing various software applications (e.g. Microsoft Office and Microsoft Excel)
What you can bring to our team
Exceptional organizational skills, communication, and ability to think outside the box
Ability to work independently and collaboratively with team members and other stakeholders
Self-motivation and goal orientation with a drive to deliver results in a rapid growth environment
Strong attention to detail, with the ability to multi-task, work well under pressure and meet deadlines
Total Rewards
As a remote position, the salary range for this role is $80,000-$100,000.
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent’s total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 12 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
ACCOUNTING CLERK
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.
Who You Are
You are a motivated professional who is passionate about working collaboratively to get the job done. You excel at organization and time management, and have experience in Finance/Accounting. Your experience from an analytical perspective includes proficiency with MS Office, Excel and data reporting tools. You are a driven, self-motivated individual and thrive in a fast-paced environment where you can continuously learn and grow within.
What You’ll Do
Monthly balance sheet reconciliations
Collecting and reviewing monthly bank statements from BHG reserve accounts
Assist in collecting and summarizing data relating to Accounting Department projects and/or Audits
Corresponding with our 1,000+ banking partners regarding account activity and loan servicing
Collaborating with other BHG departments to better fulfill their accounting needs
Processing electronic transactions to originate new loans and service existing loans
Completing work with highest ethical standards
What You’ll Need
Bachelor’s Degree in Accounting
1+ years of experience preferred
Strong Microsoft Office Skills including Excel
Experience with accounting software preferred (Workday)
Ability to work in a fast-paced environment while meeting strict deadlines
Strong interpersonal and communication skills
Willingness to work both independently and in a group setting
Strong attention to detail a must
Life At BHG
At BHG, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG
We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:
100% coverage of monthly health insurance premiums
Competitive PTO and vacation policies
Company 401(k) plan with employer contributions after one year
On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
Company-sponsored training and certification opportunities
Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program
Payment Coordinator
Overview
Job Summary:
The Payment Coordinator is responsible for the first steps in the billing process for the electronic or paper lock boxes. Daily assignments are provided by the supervisor and the payment clerk must develop a plan to complete work lists by end of each day. Payment Coordinator must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to anesthesia providers throughout the country.
Responsibilities
Essential Functions and Tasks:
Download bank statement to a secured drive
Download EOBs from payer’s website
Sort lockboxes/office deposits from client by date of service
Log deposit amounts daily for each client’s lock box on spreadsheet
Review outstanding issues daily
Sort mail for remote check scanner and bank deposits
Create payment batches in MedSuite
Prepare and work correspondence daily per client specification
Retrieve correspondence and sort by client
Disperse paper correspondence to appropriate managers
Corrects address on return mail
Notates patient accounts properly
Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:
High School Diploma or GED
At least one (1) year in data entry field preferred
At least one (1) year in medical billing preferred
Knowledge, Skills, and Abilities:
Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs
Become proficient in use of billing software within 4 weeks and maintain proficiency
Ability to read, understand, and apply state/federal laws, regulations, and policies
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Ability to remain flexible and work within a collaborative and fast paced environment
Basic use of computer, telephone, internet, copier, fax, and scanner
Basic touch 10 key skills
Basic Math skills
Understand and comply with company policies and procedures
Strong oral, written, and interpersonal communication skills
Strong time management and organizational skills
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
Base Compensation:
Base Compensation for this position: $17.00 – $22.00 per hour
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
This position is also eligible for discretionary performance bonuses in accordance with company policies.
Remote Data Entry Operator
We are looking for a detail-oriented individual with strong communication & organizational skills to work directly with customers, vendors, and our Outside Sales Managers. May work remotely. Experience in the packaging industry is preferred. This is a work-from-home position, however, you will be required to come into the office approximately 2 times per month, if local.
Tasks
Data Entry Operator Responsibilities:
Gathering, collating, and preparing documents, materials, and information for data entry.
Conducting research to obtain information for incomplete documents and materials.
Creating digital documents from paper or dictation.
Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
Capturing data into digital databases and performing regular backups.
Updating and maintaining databases, archives, and filing systems.
Monitoring and reviewing databases and correcting errors or inconsistencies.
Generating and exporting data reports, spreadsheets, and documents as needed.
Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.
Requirements
Data Entry Operator Requirements:
High school diploma or GED.
1 year experience as a data entry operator or similar.
Excellent typing abilities.
Excellent time management and multitasking abilities.
Proficiency in data capturing and office management software such as MS Office and Google Suite.
The ability to manage and process high volumes of data accurately.
Good understanding of databases and digital and paper filing systems.
Knowledge of administrative and clerical operations.
Keen eye for detail and the ability to concentrate for extended periods.
Excellent verbal and written communication skills.
Accounts Payable Specialist (Temporary) Remote
Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed.
Division Story
Most people don’t realize the importance of the Finance department in keeping our business operating without hitches and delays. That’s probably because we oversee many of the more quietly glamorous, back-office functions that drive our bottom line. We not only forecast, build and manage budgets, we also collect and analyze important data that helps leadership make the best decisions. All of this sounds exciting to you because you love numbers and spreadsheets, and especially love great entertainment.
Job Description
THE ROLE: Account Payable Specialist (Temporary)- Remote
The Account Payable Specialist temp will be responsible for the financial processing of transactions in various corporate accounting systems.
MORE ABOUT WHAT YOU’LL DO:
- Set up new vendors in SAP
- Approve vendor invoices in CartaAp
- Complete ad hoc analysis and tasks as needed
YOUR STORY:
- 1 – 2 years of experience in accounts payable
- Previous experience with SAP and Microsoft Office Suite (excel, word)
- Experience working in a fast-paced business environment with high-volume
- Exceptional communications/customer service skills (verbal, written, listening) as this position requires interaction with all levels, including senior management
- Excellent organization and time management skills
- Acute attention to detail and ability to meet tight deadlines
Please note project assignment associates are engaged to provide service to A+E Networks on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months.
Compensation
Contract Hourly Pay Rate: $39.29
The pay rate displayed serves as a good faith estimate for this role.
Compensation for the role will be based on a number of different factors
such as a candidate’s qualifications, skills, competencies, location, and
experience. Learn more at aenetworks.com/careers.
Chat Support Representative
Description
A Minneapolis online university is looking for a Chat Support Representative to start immediately. If you type 50+ WPM, APPLY TODAY! This is a remote opportunity so anyone in the US is able to be considered for this job!
Chat Support Representatives are primarily responsible for handling incoming chats from the university Visitor Center. This individual provides prospective learners with information about and determines the level of interest with the goal of connecting the prospect with the most appropriate resource.
Job Functions:
80% Answer and communicate via chat
-Engage in incoming chats from both prospective and current learners. Answer questions and provide general support.
-Determine the needs of the prospect or learner to provide an efficient transfer to the appropriate individual or team
-Manage multiple chats at once
-Utilize tools, systems and software applications to manage learner data and answer questions.
-Operate within a team reinforcing a high quality, timely prospect/learner experience. This entails supporting colleagues, other departments, taking an active part in team discussions, 1:1 coaching sessions, and providing constructive feedback to management.
20% Answer and communicate via phone
-Answer tier 1 level questions to support our Enrollment Services and Academic Advising departments.
-Determine the needs of the caller and provide an appropriate solution which aligns with the teams business processes and guidelines.
-Utilize tools, systems and software applications to manage learner data and answer questions.
The shift available is outlined below:
2:30-11 Monday-Thursday, Friday 11-8pm
This is a long-term, open-ended temporary position that could go permanent for the right candidate.
Requirements
Qualifications:
-Bachelors degree or higher ed experience
-Type at least 50 WPM, prefer 60-70+ WPM
-1+ years of experience using written and verbal communication as the primary focus on a job
-Experience using chat instant messaging and related communication tools preferred
-Ease with learning new technology
-Superior organization, prioritization, and self-motivation skills
-Ability to multitask and shift priorities quickly
-Must be self-directed in accomplishing workflow
-Must be able to spend significant time working at a computer
-Strong written and verbal communication skills
-Experience using MS Office (Word, Excel, One Note, SharePoint, Outlook)
Content Moderator – Trust and Safety- [Contract]
About the role:
We’re seeking to add content moderators to help keep our marketplace safe. Content Moderators will work directly with the Trust and Safety Operations team in a support role with a dedicated focus on seeking and identifying scam/spam items and accounts in an effort to have the most trustworthy marketplace.
This role is open to highly-motivated individuals who are willing to work hard and get up to speed quickly in a fast-paced environment.
Responsibilities:
Keep up to date knowledge and understanding of common scam/spam types.
Conduct targeted searches to identify Scam/Spam item listings and Accounts and moderate according to internal guidelines.
Work closely with the Trust and Safety Operations Team to gain an understanding of trends and events that are impacting scam/spam listings and accounts.
Effectively communicate new observations and findings to the Trust and Safety Operations team.
Support the Trust and Safety Operations team during escalated incidents.
Dive deep to Identify and present observed trends related to scam/spam listings.
Gather Data sets of Accounts and Items to support the efforts of the Trust and Safety Operations team and/or Data Science team to help maintain and improve automation performance.
Qualifications & Requirements: All OfferUp contractors are required to receive full Covid-19 vaccinations, per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.
Demonstrated ability to quickly analyze data, find patterns, draw valid conclusions, and make accurate decisions with little guidance.
Ability to thrive in a fast-paced, ever-changing environment.
Self-motivated and flexible, with ability to switch gears quickly.
Instinctive curiosity and desire to dig deeper into details.
Good communication, verbal, and writing skills.
Ability to maintain a high level of confidentiality and data security standards.
Proficiency with office systems such as Google Suites and Slack.
Ability to work weekends, holidays, evenings, and varying shifts occasionally, when required.
Helpful, but not required:
Experience with content review and moderation
Bilingual (Spanish) a plus
Investigations experience a plus
SQL experience a plus
Compensation Range: $18.00-21.00/hr
This is a temporary role to support OfferUp and you will be employed through a partner agency. This role is not an employee of OfferUp and therefore will not be eligible for OfferUp benefits. You will receive all benefits and pay through the partner agency.
PAY RANGE: $18-$21/hour *Exact compensation may vary based on skills, experience, and location.
Customer Service Associate (Chat)
Who we are
At 1-800 Contacts, we make ordering and obtaining contact lenses simple and exceptional. Of all the companies that talk the talk about putting the customer first, we are one of the few that walk the walk. The Chat Associate is a role for a passionate individual that desires to interact with customers through chat and email. 1-800 CONTACTS provides a great place to work while focusing on the customer experience and the lives of those that help them. You will be the face of the company, dealing directly with the customers, answering their questions and concerns. This is not just another call center job, apply today to become a part of our amazing company and culture!
The Details
Start Date: Chat Associate – May 15th, 2023
Training: Three weeks- M-F from 10 AM to 5 PM MST. Fourth week – your regular schedule (Training and post training work will be virtual and performed remotely; must have Ethernet connection capability).
Full Time or Part Time positions
Starting base pay: $15.00 per hour
Shift: between 11AM – 11PM MST
Required Saturday or Sunday shift each week
What you’ll do
Answer 2-3 incoming chats using LiveEngage, (LivePerson) platform
Reply to incoming emails or MMS from customers
Consult customers on the best value for their contact lens purchase
Provide top notch customer service in a fast paced environment
Deliver solutions to customers in a way that creates a positive experience
Maintain high performance metrics including: quality, sales and dependability
Be able to problems solve and think fast keeping the customer and company in mind
Why we will love you
High school diploma (or GED equivalent)
Great typing/computer skills (at least 35 words per minute)
Hustle and tireless work ethic
Self-starter, driven, motivated, proactive, and disciplined
Ability to multitask and prioritize at the same time
Be innovative, and think on the fly
Previous experience in Customer Service and Sales experience is a plus
Know how to have fun and work hard!
Live the company values: Big-hearted, Tenacious, Unconventional, Better together!
Who you are
Humble, hungry, and smart
Technical aptitude
Resourceful
Self-motivated
Collaborative
Perks:
Free eye exams for your entire family
Deep discounts on lenses, glasses, and other services
Amazing healthcare coverage
Tuition Reimbursement
401(k) match
Exposure and training to other roles in the company
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities.
(Contract) Medical Billing & Collections Specialist
We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.
Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.
Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.
We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most.
Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.
(Contract) Medical Billing & Collections Specialist
The (Contract) Medical Billing & Collections Specialist role at pMD helps our team and our customers reach our business goals through the reconciliation of outstanding accounts. This role primarily focuses on aggressively pursuing payment on accounts receivables from insurance carriers and effectively appealing denials to exceed industry standard benchmarks.
Responsibilities include:
collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balances
resubmit charges for reprocessing, i.e. provide supporting documentation for medical necessity and/or take corrective action for resubmission
appeal outstanding denials issued by the insurance carrier
retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously
proactively communicate denial trends identified to manager for prevention
ability to manage time effectively
Requirements include:
post-secondary certificate in Medical Billing and Coding
2 – 4 years of medical billing experience with an emphasis on managing accounts receivable
ability to work at least 25 hours per week during ET business hours for a 6 month period with the option to extend
availability to start immediately
must be familiar with CPT/ICD-10 and the latest coding guidelines
EMR experience
must currently have or be willing to register a business per independent contractor guidelines
reside in the U.S.
Hourly rate: $27.54 / hour
Fraud & Identity Specialist
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.
This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability.
Instacart’s Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.
ABOUT THE JOB
Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
Maintain a queue of inbound customer appeals with time management and prioritization skills
Recognize and present opportunities to improve and drive tasks to full resolution
Complete live/ historical data reviews with a detail-oriented approach
Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
ABOUT YOU
MINIMUM QUALIFICATIONS
1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record
Strong verbal and written communication skills
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Ability to make critical and sensitive issues quickly in a fast paced environment
Operate within a high degree of confidentiality
Weekends or holiday availability
PREFERRED QUALIFICATIONS
Familiarity with ZenDesk or similar (preferred)
Proficient in Excel/ Google Sheets
Understanding of the gig economy
Chat Support Representative
Description
A Minneapolis online university is looking for a Chat Support Representative to start immediately. If you type 50+ WPM, APPLY TODAY! This is a remote opportunity so anyone in the US is able to be considered for this job!
Chat Support Representatives are primarily responsible for handling incoming chats from the university Visitor Center. This individual provides prospective learners with information about and determines the level of interest with the goal of connecting the prospect with the most appropriate resource.
Job Functions:
80% Answer and communicate via chat
-Engage in incoming chats from both prospective and current learners. Answer questions and provide general support.
-Determine the needs of the prospect or learner to provide an efficient transfer to the appropriate individual or team
-Manage multiple chats at once
-Utilize tools, systems and software applications to manage learner data and answer questions.
-Operate within a team reinforcing a high quality, timely prospect/learner experience. This entails supporting colleagues, other departments, taking an active part in team discussions, 1:1 coaching sessions, and providing constructive feedback to management.
20% Answer and communicate via phone
-Answer tier 1 level questions to support our Enrollment Services and Academic Advising departments.
-Determine the needs of the caller and provide an appropriate solution which aligns with the teams business processes and guidelines.
-Utilize tools, systems and software applications to manage learner data and answer questions.
The shift available is outlined below:
2:30-11 Monday-Thursday, Friday 11-8pm
This is a long-term, open-ended temporary position that could go permanent for the right candidate.
Requirements
Qualifications:
-Bachelors degree or higher ed experience
-Type at least 50 WPM, prefer 60-70+ WPM
-1+ years of experience using written and verbal communication as the primary focus on a job
-Experience using chat instant messaging and related communication tools preferred
-Ease with learning new technology
-Superior organization, prioritization, and self-motivation skills
-Ability to multitask and shift priorities quickly
-Must be self-directed in accomplishing workflow
-Must be able to spend significant time working at a computer
-Strong written and verbal communication skills
-Experience using MS Office (Word, Excel, One Note, SharePoint, Outlook)
Pet Claims Adjuster
Independence Pet Group® (IPG) is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (PetPartners, Figo, Pethealth, IAIC) supports insurance for more than 600,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
Job Summary:
This remote position is responsible for providing adjudicating claims in support of our insured pet parents in a manner that promotes efficiency and customer satisfaction.
Job Location:
Remote work is not available in AK, MT, HI (US)
Main Responsibilities:
• Process incoming claims based on established time-frames and goals utilizing company software. This includes researching policy limits to determine coverage eligibility, determining the necessity for medical records, as well as verifying coverage based on past claims history
• Assist other processors and other departments within the company with claims related questions
• Contact veterinary clinics to secure medical records and claim related information. Read and interpret veterinary medical records and lab reports
• Provide accurate and adequate documentation of all client and veterinary communication
• Research and review completed claims for accuracy and adjust any errors based on supervisor approval
• Provide “best in class” customer service to our customers to discuss claims
• Research and solve problems quickly and accurately; exercise sound independent judgment-make decisions that maintain the integrity of the company
• Monitor queues to ensure goals are being met. Self-manage priorities and self-source resources
• Accountable for prioritizing and completing multiple tasks under tight deadlines to meet/exceed performance metrics, including exemplary service. Ensure all policies and procedures are being adhered to
• Readily adapt to change and integrate new knowledge, policies, procedures, and regulations in our fast-paced and constantly improving environment
• Share expertise and their own best practices with peers
• Perform other duties as assigned by supervisor
• Operate standard office equipment/software including:
o Multi-line telephone system
o Excel/spreadsheet
o PC/printer/calculator/copier/fax
Qualifications:
• High School Diploma or equivalent
• Minimum of 2 year Veterinary Clinic experience or similar medical background with familiarity of breeds, pharmaceuticals, veterinary procedures, and terminology
• Strong written and oral communication skills with internal and external audiences
• Adjuster’s License required and maintained
• Proficiency with MS Office
Expected Hours of Work:
• This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director
Benefits:
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• 401(k) savings plan
• Personal Paid Time Off
• Ten holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)
Provider Enrollment & Credentialing Support Specialist (DentaQuest) remote
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Location: Remote
At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
Provider Enrollment and Credentialing Specialist reviews all aspects of the Initial/ Re-Apply Credentialing, Re-credentialing, privileging and overseeing the onboarding process for all incoming providers. Primary responsibilities include verifying all the credentialing criteria for practitioners that have applied to the network, including follow up with practitioners as needed to obtain information
How you will contribute:
Verify potential and existing provider’s licensure, NPI, insurance, CDS, DEA certificate, education, hospital privileges, board certification.
Review National Practitioners Data Bank for adverse charges pending or filed against Provider.
Review federal and/ or state OIG and SAM report for exclusion from the Medicaid or Medicare program.
Review state Medicare OPT Out report for exclusion from the Medicare program.
Monitors and reports provider complaints and utilization management reports.
Assist with scheduling site reviews.
Enroll the provider into payment system – Windward.
Enter all provider information into credentialing database – Cactus.
Maintain the integrity of the provider information in Windward and Cactus.
Ensures credentialing file is in order with any issues flagged for committee.
Meet required turnaround time and accuracy rate.
Assist with other duties as assigned.
Assist management in the implementation of department process improvements.
Assist with the ongoing NCQA certification activities.
Represent DentaQuest in a professional manner at all times while communicating with internal and external requestors.
Maintains confidentiality of the credentialing information.
Other duties as needed or required.
What you will bring with you:
High School Diploma or equivalent.
1 year job related experience
Previous experience working with files or the collection and coordination of data preferred.
Knowledge of Dental terminology preferred.
Good interpersonal skills.
Ability to work independently.
Excellent oral and written communication skills.
Efficient PC skills (Word, Excel, Outlook, Work Flow Software, Time Tracking Systems).
Ability to learn new software programs quickly.
Ability to prioritize and organize multiple tasks.
Ability to remain organized with multiple interruptions.
Good customer service and problem resolution skills.
Ability to navigate websites needed for credentialing purposes.
Ability to adapt to a constantly changing environment.
Ability to work in excess of 40 hours in a week.
Required to attend additional training as requested/deemed necessary.
Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
Life is brighter when you work at Sun Life
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
A flexible work environment with a friendly, caring, collaborative and inclusive culture
Great Place to Work® Certified in Canada and the U.S.
Named as a “Top 10” employer by the Boston Globe’s “Top Places to Work” two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
Southern region: $39,300 –53,000 annually
Central region: $41,400 – 55,900 annually
Northern region: $44,300 – 59,800 annually
If you are a Colorado resident, the salary range for this position is $37,500 – 50,600 annually.
If you are a New York resident, the salary range for this position is $44,300 – 59,800 annually.
If you are Washington resident, the salary range for this position is $41,400 – 55,900 annually.
We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Live Chat Representative (Night Shift), REMOTE
Overview
Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation. This position plays a key role in helping us convert online site visitors to actual patients.
***This is a NIGHT SHIFT opportunity. Must be available from 5pm-1am ET / 3pm-10pm PT (or timezones in between). Must be available for training during the day (9am-5pm local time) during the first 3-6 weeks before transitioning to night shift. Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days)!
Responsibilities include but not limited to:
Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations
Managing multiple chat-based conversations in real time while providing timely responses
Following our lead journey process as applicable
Focusing on quantity: responding effectively to 100% of live chats
Focusing on quality: having meaningful conversations with prospective patients, answering their questions and
Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals
Assisting with PL efforts for other practice locations as needed
Providing accurate information to including starting prices or other approved information
Qualifying leads
Assisting in any sales-related administrative tasks as needed or as assigned
Other ad hoc projects and tasks as assigned
Preferable Skills and Qualifications:
Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between)
Must be available for training from 9am-5pm local time
Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!)
At least 1 year of sales experience, preferably in inside sales and/or remote positions
Experience using a CRM tool, preferably Intercom or Salesforce
Typing speed of 60+ words per minute
Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses
Proficiency in Microsoft Office and Google Suite
Bilingual preferred (English/Spanish)
Excellent verbal and written communication
Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations
Strong organizational and multitasking skills
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
Company Perks & Benefits:
Free Health Benefits: 100% company-paid medical, dental, vision, basic life and AD&D benefits for individual employees
Retirement Plan (401K & Roth IRA)
Paid Time Off: Competitive paid Vacation and Sick Time plans as well as paid Company Holidays
Growth: Being part of a growing organization and all the opportunities that come with our growth. We’ve doubled in size over the last couple years and we’re proud to have promoted over 20% of our people throughout this time. And we are still growing with exciting new locations slated throughout the next year and beyond!
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