Data Connection Administrator


Job Summary:

As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.


  • Initial Case Intake and Vetting
    • Online Access;
    • Product Validation;
    • Integration Notification;
  • Sorting discrepancies reports;
  • Maintain documentation per workflows, procedures, and protocols;
  • Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
    • Follow up with the carrier to obtain status updates.
  • Reviewing data for deficiencies or errors, reporting any incompatibilities;
  • Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
  • Meet or exceed department goals as defined;
  • Complete other duties and projects as assigned.

Required Skills:

  • Driven, self-motivated, enthusiastic and with a can do attitude
  • Must be self-motivated and disciplined;
  • Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
  • Excellent communication and interpersonal skills
  • Ability to manage multiple assignments at one time
  • A high level of accuracy and attention to detail is required.

Required Experience:

  • Current life and health insurance license, preferred;
  • Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.

Thank you for your interest in joining the OneDigital team!