Payroll Specialist, Remote/Part-Time

by | Sep 22, 2021 | Uncategorized

As a result of our ongoing growth, we are seeking a Part-time Payroll Specialist to add to our team. The resource we are seeking will assist in coordinating and processing payroll for clients located on the West Coast and should be comfortable and be able to communicate with clients during pacific time.

JOB REQUIREMENTS:

  • Minimum of 5 years’ experience as a payroll specialist or payroll accountant
  • Experience processing payroll for organization with 100+ employees
  • Exposure to multi-state payroll is a plus
  • Experience with ADP WFN required
  • Experience with other payroll platforms a huge plus
  • Excellent Excel skills
  • Required competencies include attention to detail, demonstrated ability to multi-task and balance multiple projects / payrolls at once, comfort with numbers, problem solving ability and the ability to operate in a highly confidential setting

APPLY HERE

Order / Data Entry Specialist

by | Sep 22, 2021 | Uncategorized

Job Description

We’re seeking a part-time, experienced Order Entry Specialist. Responsibilities would include, but are not limited to:

  • Processing orders from our EDI system into Quickbooks
  • Calculate costs to ship LTL orders and enter into Excel
  • Run Quickbooks reports to monitor order status
  • Monitoring warehouse to confirm orders ship on time

Must log in 3 times a day. By  8 am,  11 am and 1:30 pm PST.  Expect a total a 1 to 2 hours a day.

Qualifications

  • Ideally familiar with QuickBooks
  • Proficient in Excel
  • Strong communication skills
  • Ability to work independently
  • Experience working remote
  • Strong attention to detail
  • Ability to multi-task
  • Customer service experience ideal
  • High-speed internet. Two monitors required
  • Ability to log into the system 3 times a day.

Salary $20-25/hr, around 10 hours a week

APPLY HERE

Customer Advocate

by | Sep 22, 2021 | Uncategorized

We’re passionate about guiding customers to success using Buffer’s products as well as helping them hit their social media goals. We’re looking for new members to join our Customer Advocacy team and help our customers get the most out of the entire Buffer platform.

For this role, we are hiring 1 teammate in GMT +7 to GMT +13. Sorry, but we CANNOT consider folks outside those timezone ranges, even those willing to work off hours or from another location.

If you do not live in those ranges but are still interested in being a Customer Advocate, we encourage you to check back at a later date for future roles!

 Full-time · Remote Buffer is an equal opportunity employer with teammates all around the world. Our team is made up of individuals who hail from startups to the theatre – we value diverse and non-traditional backgrounds, and encourage all those who are interested in joining the journey to apply. We’re aligned through Buffer’s values, and we celebrate our unique differences. We value creating a diverse and inclusive work environment and are actively working on building a culture where under-indexed groups are truly welcomed and can flourish. 

APPLY HERE

Payroll Specialist

by | Sep 22, 2021 | Uncategorized

As the Payroll Specialist, you’ll be the person in charge of the daily operations of payroll and being the front line person assisting employees with their questions about all aspects of payroll. You will act as an internal customer service expert, working with all employees to ensure they are paid in a consistent, correct, complete, and compliant manner. You will grow the team in a rapidly changing, high-growth environment, and work between the People and Accounting teams to make AvantStay a leader in employee experience.

What you’ll do…

  • Prepare and process semi-monthly payroll using Trinet and Rippling payroll for hourly and salaried employees, ensure each payroll run is consistent, correct, complete, and compliant
  • Prepare payroll related journal entries and reconciliations
  • Process and reconcile semi-monthly funding of benefit providers
  • Perform reviews to ensure payroll is compliant with established controls
  • Support the Workers Compensation and 401(k) audits
  • Work with vendors and cross-functional partners
  • Correspond as the first point-of-contact with all employees and vendors on any questions related to payroll, taxes, deductions, or earnings
  • Perform employee on- and off-boarding following a consistent checklist for each process
  • Ensure that HRIS Systems are current and up to date
  • Maintain the employee files and ensure they are accurate and up to date.
  • Oversee and perform material work related to regular payroll activities, including Open Enrollment, I-9 reporting, and 3rd party audits
  • Serve as a resource on payroll issues, effectively communicate policies, and explain processes and procedures.

What you’ll bring…

  • 4+ years of payroll, HR, and benefits experience
  • Strong knowledge of payroll/HR technical systems
  • Analytical, problem-solving and organization skills
  • Attention to detail
  • Strong communication skills; verbally and written
  • Outstanding customer service skills
  • Organized, analytical, and superior attention to detail
  • Positive and flexible attitude with great follow-through skills
  • Proven record to adapt to changing priorities and meeting strict deadlines
  • Proficiency in MS Office Suite with intermediate skills in Excel including VLOOKUP, if functions, pivot tables, etc.

Perks and Benefits…

  • Salary: $65,000 -$80,000 Base + Performance Bonus + ESOP
  • Benefits and Unlimited Paid Time OffT
  • Team bonding and off-site events
  • Complimentary and discount stays at AvantStay properties
  • Flexible and remote working location

APPLY HERE

Recruitment Screening Specialist (RPO) Remote

by | Sep 22, 2021 | Uncategorized

The Recruiter-SS is responsible for in-bound, active candidate processing which involves reviewing and screening candidate applications from a variety of sourcing channels and presenting the most qualified to be interviewed by the client. The Recruiter-SS may manage an individual requisition load, working directly with the Hiring Manager from discovery intake to offer negotiation or form part of a sourcing team, supplying active candidates for requisitions managed by the IBM Talent Acquisition Business Partners. They will act as the first point of contact for active candidates and will be able to convey the client’s EVP and talk knowledgably about the company, industry and role opportunity.

Responsibilities:

  • May participate in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines and sourcing strategies
  • Use screening and selection criteria to identify qualified active candidates against prescribed scoring criteria via resume review, pre-recorded interview, scripted interview, or a combination
  • Notify relevant candidates within the ATS/CRM on opportunities
  • Acts as a brand ambassador to engage active candidates and retain their interest in the client’s company
  • Screens and submits candidate short-lists to the Hiring Manager or TABPs and provides requisition status updates as required
  • Reviews the relevant strength and size of the candidate pool to determine with the TABP if additional sourcing activities are required
  • Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
  • Keep systems accurately updated as required.


Required Technical and Professional Expertise
• At least 1-year experience of working in a faced paced environment such as call/customer service support center
• Good working proficiency in computer skills and MS Office
• Fluency in English


Preferred Technical and Professional Expertise• At least 1 year of recruitment experience, with screening expertise in either an in-house, RPO or agency role.

APPLY HERE

Healthcare Claims Auditor (Remote)

by | Sep 22, 2021 | Uncategorized

Piper Clinical Solutions is seeking motivated candidates for a Healthcare Claims Auditor opportunity for a well-known health care organization in the area. The Healthcare Claims Auditor will be responsible for leading quality reviews of work and making suggestions on process improvement in the department.

This position is fully remote.

Responsibilities for the Healthcare Claims Auditor:      

·       Responsible for conducting quality reviews

·       Identifying gaps and common errors in quality reviews and make suggestions on process improvement

·       Conduct routine review of quality programs to ensure regulatory requirements are met

·       Provide detailed feedback to Associates and Operations Management departments on findings and report results of common errors

·       Conduct quality reviews and maintain all documentation for audit purposes

·       Assist in all projects regarding changes in policies, procedures, benefits, or system upgrades

·       Other duties as assigned

Requirements for the Healthcare Claims Auditor:

·       1+ years of experience working in quality review, quality assurance or process improvement in healthcare/clinical setting

·       Medicare, Medicaid, CMS Coverage Experience a plus

·       Associate Degree in healthcare, science, or related field preferred (HS Diploma, GED)

Compensation for the Healthcare Claims Auditor:

·       Salary up to $52,000 based on meeting of requirements

·       Full Benefits: Health, Dental, Vision Insurance, 401K

APPLY HERE

Administrative Data Entry Team Lead

by | Sep 22, 2021 | Uncategorized

The Administrative Data Entry Team Lead is Work From Home Flexible in the Pacific Time Zone. If in close proximity to a Frasco office, this individual has the option to work or from one of our office locations post COVID.

Administrative Data Entry Team Lead Responsibilities:

Supervisory Responsibilities:

  • Recruits, interviews, hires, and trains new staff in the department.
  • Oversees the daily workflow of the department.
  • Contributes and participates in constructive and timely performance evaluations.
  • Contributes to discipline and termination of employees in accordance with company policy.
  • Oversight of receptionists

Duties/Responsibilities:

  • Through management, oversight, review, and training, ensures data entry services are completed in an accurate, efficient, and timely manner.
  • Ensures confidentiality and security of sensitive data and reports including personnel data, subscriber personal data, and financial data.
  • Serves as a liaison between data entry and other departments, assessing current and future data entry needs and ensuring proper staffing to address those needs.
  • Researches, recommends, and implements new methods, procedures, policies, and services.
  • Identifies needed equipment; requests procurement.
  • Performs other duties as assigned.

Requirements

Required Skills/Abilities:

  • Excellent organizational skills and attention to detail.
  • Strong supervisory and leadership skills.
  • Thorough understanding of data entry methods, equipment, and procedures.
  • Proficient with Microsoft Office Suite.

Education and Experience:

  • High school diploma or equivalent required; Associates / Bachelor’s degree preferred.
  • Three years of data entry experience preferred.

Compensation and Benefits

  • Competitive hourly rate
  • Medical Benefits including Dental and Vision
  • Life Insurance
  • FSA
  • Paid Time Off
  • Paid Holidays
  • 401k plan with matching
  • Fun and positive work environment

Administrative Data Entry Team Lead salary is competitive and commensurate with experience. This is a Full-Time Hourly / Non-Exempt Position.

APPLY HERE

Social Media Content Specialist

by | Sep 21, 2021 | Uncategorized

Job Description

  • Monitor and respond to comments on our client’s social accounts on behalf of our clients, using their unique, brand voice
  • Enforce the online community safety and usage policies across multiple content areas and ensure that guidelines and rules are followed.
  • Create engaging responses that encourage participation and the development of user-generated content to ensure that the online community is achieving its goals.

The Perks:

  • 100% remote work from home – no commute to the office
  • Bring your job wherever you go – all you need is a reliable internet connection and laptop
  • Work with a diverse group of individuals – we’re global and so is our workforce
  • You get to share your knowledge with our client’s customers
  • All this plus a great compensation and benefits package!

Qualifications

  • Exceptional written communication skills.
  • Can demonstrate experience with social media tools and work with online community tools such as forums, blogs, user-generated content.
  • Have substantial knowledge of the Internet including following current trends.
  • Experience writing, editing, and creating engaging content in the social media space using brand voice and following established guidelines
  • Exceptional customer service skills with the ability to adjust written tone and voice to match each customer
  • Experience with and knowledge of all social platforms
  • High-speed internet connection (no data restrictions)
  • PC/laptop or Mac: Processor of 2 gigahertz (GHz) or faster. RAM: 6 gigabyte (GB)Display: 800×600, Camera (built-in or external), Headset with microphone, Operating System: Windows 8.1 or higher – For Macs, OSX 10.9 or higher Browsers: Chrome / Firefox / Safari / Opera / I.E. Anti-virus: Windows Defender or Mac Security Updates.

APPLY HERE

Remote Pharmacy Associate – Data Entry & Processing

by | Sep 21, 2021 | Uncategorized

About the Role:

As a Pharmacy Associate – Data Entry & Processing, you will be responsible for the accurate reading, interpretation of, and data entry of all prescriptions into the computer system. Additionally, you may be responsible for secondary billing and troubleshooting third party rejections.

What You’ll Do:

  • Accurately calculate prescription dosages, accept proper insurance payments, and verify patient insurance.
  • Translate prescriptions filled out by the prescriber and enter information in the patient’s profile in accordance with state regulations.
  • Use multiple computer systems to enter prescriptions, obtain pharmacy orders, compare to order received, and produce prescription labels.
  • Quality assurance, prescriber, and patient outreach in case of contraindications, drug interactions, and resolution of third party rejections.

Requirements:

  • You must be located in the state of New York.
  • You have a High School Diploma / GED.
  • You have 1.5+ years of experience as a pharmacy technician within a mid-high volume pharmacy (retail, mail order, specialty, or long term care).
  • You are proficient with a computer and Windows PC applications and are able to navigate and learn new and complex computer system applications.
  • You are familiar with general pharmacy terminology (SIG codes, brand, and generic names of medications).
  • You are punctual and possess strong attention to detail, outstanding communication skills, and an ability to excel in a team environment.
  • You have a reliable computer running Windows 10 with audio/video capabilities and internet speeds of at least 100 Mbps to be able to work remotely.
  • You are available and comfortable working afternoon/evening shifts + rotating weekends. 

About You:

  • You take pride in enabling the best work of others on the team. You think ahead to anticipate the needs of your teammates and you give and get all the facts making it easy for others to make decisions.
  • You drive results in a way that makes everyone better. You accomplish ambitious objectives while uplifting the team around you. You’re a magnet for team members looking to get better and be successful.
  • You work hard and want to have fun while you do so. You celebrate wins and remember to enjoy the journey as we build something iconic.
  • You can work both fast and right and don’t view them as trade-offs. You understand when things require precision and accuracy and where 80% gets you to the desired outcome.
  • You thrive on being pushed and challenged. You communicate effectively both in written form and live / on your feet – you are not fazed by tough questions in the moment. 
  • You strike the right balance of putting enough work in to share something, but not going off into a corner for weeks at a time to polish something to perfection.
  • You operate like an owner & expect others to as well. You take personal responsibility and value personal responsibility in others. 
  • You check your ego at the door. You are interested in finding the right answer vs. always having the right answer.

APPLY HERE

Accounts Payable – Data Entry Specialist (Remote)

by | Sep 21, 2021 | Uncategorized

Key Responsibilities Initially:

Within Invoice Management Software 

  • Verify invoices for completeness
  • Obtain approvals from appropriate departments
  • Ability to handle a high volume of invoices timely/accurately 

Within ERP System

  • Ability to accurately transfer data from Invoice Management Software
  • Vouch invoices against purchase orders
  • Code expense invoices to various GL accounts

Within Email Management Queue

  • Respond to vendor inquiries
  • Respond to internal inquiries
  • Maintain high level of service standards
  • Reconciling vendor statements

Essential Knowledge and Abilities:

  • Strong interpersonal skills to work well with internal and external customers
  • Excellent written communication skills
  • Comfortable with technology
  • Proficiency in Microsoft Excel
  • Excellent organizational skills and attention to detail
  • Ability to work accurately within a fast-paced environment
  • Ability to work independently, as well as, part of a team

Preferred Education/Experience (not required):

  • Associates Degree or higher in Accounting or related field (not required)
  • Prior accounts payable or data entry experience preferred (not required)

APPLY HERE

Registrar(Virtual)

by | Sep 21, 2021 | Uncategorized

The Registrar supports school administrators by processing requests for both new enrollments and withdrawals, maintaining student files and records that are both clerical and academic in nature, performing routine administrative duties and facilitating communications with various stakeholders.

Essential Functions, Duties and Responsibilities:  The below statements are intended to describe the general nature and scope of work being performed by this position.  This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Requests and tracks receipt of records for newly enrolled students; prepares mass data imports for new students within prescribed time frames;
  • Processes student withdrawals; fulfills records requests for withdrawn students within prescribed time frames;
  • Processes parent contact and data information changes;
  •  Maintains K12 and state student-databases;
  •  Creates and maintains student cumulative files and other student records; audits for accuracy on at least an annual basis; establishes and maintains secure access to student records; ensures proper disposal of student records.
  •  Serves as primary point of contact for prospective/newly enrolled/existing families, teachers, staff, and other schools in regards to accessing student information and records;
  • Assists in routine administrative duties including: preparing and maintaining transcripts and records release forms; preparing progress reports; preparing state testing (as needed); and preparing school-wide mailings;
  • Assists counselors in verifying graduation requirements and credits earned, as applicable;
  • Assists with national K12 efforts in training, process enhancement, etc.; facilitates communications between local schools, K12 and school districts as needed;
  • Ensures school personnel complies with the Family Educational Rights and Privacy Act (FERPA);
  • Supports and participates in clubs, extra-curricular activities, and summer programming;
  • Coordinates graduation.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.

  • Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing
  • Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and
  • Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Supervisory Responsibilities: This position has no supervisory responsibilities.            

Minimum Required Qualifications:   

  • High school diploma or equivalent AND
  • One (1) year of related work experience OR
  • An equivalent combination of education and experience

Certificates and Licenses: None required.

OTHER REQUIRED EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES: 

  •  Excellent organizational and time management skills
  •  Strong written and verbal communication skills
  •  Professional experience using Microsoft Excel, Word, and Outlook
  •  Experience using search engines (internet) for research
  •  Experience using a student information system and/or other type of database
  •  Detail oriented, able to identify errors in student data and information
  •  Able to multi-task, get tasks done quickly and accurately
  •  Customer service oriented
  •  Flexible, team-player
  •  Ability to pass required background check

Desired Qualifications:

  • Associate’s degree
  • Experience working in a school

APPLY HERE

Data Entry Clerk

by | Sep 21, 2021 | Uncategorized

We are looking for a focused data entry clerk to continuously update our company’s databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.

Pay: $18.00 – $23.00 per hour

Data Entry Clerk Responsibilities:

  • Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
  • Scanning through information to identify pertinent information.
  • Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
  • Creating accurate spreadsheets.
  • Entering and updating information into relevant databases.
  • Ensuring data is backed up.
  • Informing relevant parties regarding errors encountered.
  • Storing hard copies of data in an organized manner to optimize retrieval.
  • Handling additional duties from time to time.

Data Entry Clerk Requirements:

  • High school diploma.
  • 1+ years experience in a relevant field.
  • Good command of English.
  • Excellent knowledge of MS Office Word and Excel.
  • Strong interpersonal and communication skills.
  • Ability to concentrate for lengthy periods and perform accurately with adequate speed.
  • Proficient touch typing skills.

Remote opportunity:

This position can be done entirely remotely as long as the team member has access to a fast, reliable internet connection and a dependable cell phone connection. A quiet/uninterrupted work space will be needed as well.

APPLY HERE

Data Entry Specialist – Remote

by | Sep 20, 2021 | Uncategorized

Job Description:

The remote Data Entry Specialist is responsible for entering data into database quickly and accurately.

• Perform first round of requests, online and via fax/email

• Create and review applications for quality assurance

• Provide quality customer support to all levels of personnel

• Ability to endure large volumes of data entry & information management

• Excellent phone presence and strong written communication skills

• Strong time management skills especially with demanding and recurring deadlines

• Ability to be innovative, establish priorities, and make decisions independently

• Handle sensitive and confidential information appropriately

• Review completed data entry for accuracy and completeness

• Utilize critical thinking to resolve support questions

Job Requirements:

• Two years office related experience, healthcare background preferred

• Must have strong attention to detail and strong organizational skills

• Must have problem-solving abilities

• Knowledge of medical terminology preferred

• Competent in use of Microsoft software product

APPLY HERE

Paid Search Strategist (Remote)

by | Sep 20, 2021 | Uncategorized

Join our well-established, vibrant and growing ecommerce company remotely in this exciting role as Paid Search Strategist. This position is one of the most analytical and strategic roles in our organization. In it, you will be responsible for continually optimizing paid search campaigns for our ecommerce site. Our ideal candidate has a passion and expertise for paid search, clever strategy, innovation and achieving big wins.

What You Will Do

  • Architect and execute effective paid search strategies to increase total sales gross profit after ad costs
  • Manage bids using best-in-class match type strategies, campaign settings, demographic targeting, remarketing, custom audience lists, and custom-built automation
  • Own day-to-day management including campaign building, expansion, optimization, testing and experimentation, etc.
  • Research keywords and perform competitive analysis
  • Extract tangible insights from large data sets
  • Recommend landing page strategies and consult on landing page planning and optimization
  • A/B test campaign variables to increase the efficiency of campaign budgets
  • Administer bid management tools
  • Stay current on search marketing industry trends and best practices

Requirements

  • History of successfully managing paid search campaigns of $100K+/month
  • Google AdWords certified
  • Intimate knowledge of Google Analytics
  • Strong skills with Excel pivot tables and vlookups
  • Strong analytical thinker
  • Friendly, positive, optimistic and results-oriented

Benefits

  • Group Healthcare, Health Savings Account
  • 401k retirement plan
  • Paid vacation and paid holidays
  • Commuter benefits
  • Challenging and fulfilling work in a positive, optimistic results-oriented work environment
  • Competitive wages and a monthly gain-sharing bonus based on revenue growth
  • Paid educational and professional development training
  • Work-from-home (remote) or in-office position, your choice, even after COVID19 is resolved
  • Attractive and comfortable loft office with large windows and lots of natural light
  • Office: Coffee and snacks for energy, open beer tap in afternoons, nap rooms to revitalize

APPLY HERE

Bookkeeper (Remote, US)

by | Sep 20, 2021 | Uncategorized

In this role, you will perform highly-detailed, data-heavy bookkeeping and accounting work on a rotational basis with our full-time Staff Accountant. This position will continue to work remote even after COVID.

Responsibilities include:

  • General bookkeeping/G/L and transaction entries
  • Accounts Payable
  • Correct vendor billing/receiving errors and/or follow-up with vendors for resolution
  • Sales tax accruals and posting of payments
  • Daily bank balance review
  • Inventory item receipt vs P.O. vs invoice review
  • Processing hours, PTO, bonuses, etc for processing by third party payroll provider
  • Assisting with the management of payroll tax accounts
  • Intercompany reconciliation
  • Financial statements and accruals
  • Bank, credit card, and other reconciliations and postings
  • Month-end close activities
  • Order auditing and chargebacks
  • Ad hoc accounting projects & reports

About You

You have a strong desire to get the numbers right. You are extremely detail-oriented and double check your work. You love math and accounting and following processes. You can work with others in a collaborative manner and work with vendors and customers and other functional areas when needed to get accounting transactions or payment processing issues corrected.

Requirements

  • Extremely detailed
  • Associates degree or more advanced degree in accounting preferred
  • 2 or more years of bookkeeping experience
  • Managerial accounting experience is a plus
  • Ability to work collaboratively
  • Timely and dependable
  • Excellent at math
  • Strong cognitive problem solver
  • Microsoft Excel Skills
  • Knowledge of Quickbooks and Netsuite preferred
  • Friendly & optimistic

Benefits

  • Competitive wages and a monthly gain-sharing bonus based on revenue growth
  • Group health insurance plus health savings account, retirement savings plan, paid time off
  • Work-from-home, even after COVID-19 pandemic is over
  • Paid educational and professional development training
  • All computer equipment and training will be provided

APPLY HERE

Quality Assurance Specialist (Fully Remote)

by | Sep 20, 2021 | Uncategorized

Job Description

In this position, you will help our teams achieve consistent service that wows our customers by reviewing customer interactions and holding the team accountable to high performance standards. You will grade interactions with customers to determine if customers received genuinely helpful service. These call and chat reviews help our team to improve through feedback and accountability. Your assessments and helpful comments will allow team members to grow and thrive within their roles and will help give our customers great experiences.

1. Review inbound and outbound calls for teams for quality assurance according to our metrics

2. Research account activity to ensure proper completion, follow up, and communication.

3. Review chat logs for team members for quality assurance.

4. Audit data and system reports for discrepancies, identifying and reporting anomalies

This is a fully remote position. This is not a flex-time position – it is consistent dedicated work during scheduled hours.

Requirements

  • Ability to make thoughtful decisions
  • Active listening skills
  • Appreciation for research
  • A good balance of left and right-brained thinking
  • Can hold people accountable to high standards
  • Strong attention to detail with a precision-mindset
  • Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)

Benefits

  • Competitive compensation
  • Group health insurance including health savings account; options for dental and vision insurance
  • 401k with company match
  • Paid time off
  • Work-from-home position, even after COVID-19 pandemic is over
  • All computer equipment provided

APPLY HERE

Freight Auditor & Billing Administrator (Remote, US)

by | Sep 20, 2021 | Uncategorized

We are looking for an experienced Freight Auditor & Billing Administrator to join our team. This role entails problem solving and researching issues on a daily basis. You are analytical, well-organized, have excellent communication skills, and comfortable with paperwork. Knowledge of shipping/receiving procedures and/or transportation industry is preferred.

Responsibilities

  • Billing operations activities
  • Proper, timely and accurate processing of shipment billings
  • Dispute discrepancies with freight carriers
  • Research and resolve issues
  • File claims with carriers for loss, damage and late deliveries
  • Assist in identifying and improving service and operations related issues, including accurate and timely data entry
  • Work with cross-functional internal teams
  • Build and manage carrier relationships

Requirements

  • Proven experience as Freight Auditor & Billing Administrator or equivalent position
  • Demonstrated success in problem solving
  • Outstanding communication and people skills
  • Excellent communication skills
  • Skilled with using computers, including Excel

Benefits

  • Competitive salary based on experience
  • Monthly gain-sharing bonuses tied to revenue growth
  • Group health insurance plus health savings account, retirement savings plan, paid time off
  • Paid educational and professional development training
  • All computer equipment and training will be provided

APPLY HERE

Operations Support Specialist – Remote

by | Sep 20, 2021 | Uncategorized

Position Overview:

Press Ganey is looking for an Operations Support Specialist to join our team. The role requires a high degree of attention to detail in handling large datasets accurately and a persistent mindset to often work through intricate problems in data management. The successful candidate is a process-oriented, fast learner with excellent creative problem-solving skills and is a superior communicator. We are looking for Pacific-Time (PT-timezone) candidates only. 

Responsibilities:

  • Monitor CRM software, Customer Support email, responding promptly to user inquiries
  • Perform first-level core troubleshooting and triage on software problems for internal and external users
  • Monitor ticket queue volumes and work with team to ensure SLA’s are met
  • Perform client specific tasks on both a daily and ad hoc basis
  • Update and maintain accurate client data; including but not limited to data scrubbing, importing and exporting data, and manual changes
  • Manage manual and automated submission process through the internal dashboard for multi-location clients (data used for Internet Yellow Pages).
  • Manage tier 1 location data updates and errors on search engines & directories
  • Work closely with all departments within the company to resolve any software issues
  • Provide support for Production Operations, validate software releases, ad hoc requests and update client webpages through our dashboard
  • Provide light training for internal and external users on an as-needed basis for our applications
  • Assist in identifying trends in continuing software or systems problems and implement new processes as needed
  • Document user problems, resolutions, and new solutions for future reference using CRM tools and resources
  • Evening, weekend and/or holiday work may be required

 Minimum Qualifications:

  • Ability to analyze and triage issues
  • Knowledge of computer & technology products
  • Analytical & organizational skills with very strong attention to detail
  • Strong MS Excel skills
  • Excellent writing & communication skills
  • Ability to multitask in fast-paced dynamic environment
  • Customer-facing experience desired
  • Knowledge of web development desired, but not required
  • Bachelor’s degree preferred

Preferred Experience:

  • Data Entry: 1 year, bonus for advanced Excel skills
  • Customer Service: 1 year
  • Time Management: 1 year

APPLY HERE

Dialer Monitor (Remote – Part Time)

by | Sep 20, 2021 | Uncategorized

GetThru is hiring Dialer Monitors to help administer the backend of the ThruTalk calling platform. This is a temporary, part-time, hourly position through November 30, 2021.  This is a W-2 based position. 

What a typical day looks like:

The Dialer Monitor job is done from home.  Dialer Monitors typically work 2 or 2.5 hour shifts to provide coverage while the dialing service is open for calls.  Dialer Monitors can work up to 8 hrs per day provided they have breaks between shifts.  We use a pick-up shift system so Dialer Monitors have a high degree of control over when they work.  Open hours are 10am ET / 7am PT until 11:30pm ET / 8:30pm PT 7 days a week.  Busiest times are weekday evenings and weekends. 

Most of our tools are browser-based web applications so it helps to have familiarity with those.  During a shift, large lists of numbers will appear on the Dialer Monitor’s screen and they need to be clicked away as quickly as possible.  It is important to be exactly on time so switching shifts goes smoothly and no clicks are missed. Dialer Monitors cannot move away from their computer during their 2 hour shift. It can be a bit intense to click for long periods of time which is why the shifts are capped at 2.5 hours.

Job Requirements:

  • Reliable internet
  • Laptop or a computer and a mouse
  • Ability to work non-traditional hours (nights and weekends) that increase around key peak election cycle dates
  • Ability to work from home
  • Open communication on shift

Helps but not required:

  • Experience with ThruTalk, administering a dialer, or participating in a calling program
  • A demonstrated interest and/or involvement in progressive politics
  • Experience working remotely

While experience matters, we also believe that most skills can be learned, and we care as much about work ethic, creativity, determination, and values alignment.

Location:

This is a remote position. We are currently only hiring in the following states: AR, AZ, CA, CO, DC, FL, IA, IL, KS, KY, LA, MA, MD, ME, MI, MO, MS, NC, NY, OR, TN, TX, VA, WI, WV.

You can work from anywhere in those states as long as you are available for your shifts during US hours, have excellent internet, and the work gets done.

Compensation:

  • $15 / hour
  • Paid sick leave

APPLY HERE

Quality Review Specialist

by | Sep 18, 2021 | Uncategorized

We are hiring remote, independent contractors to work as Quality Review Specialists on this exam.

Please note: This is a different role than the English Test Auditor, Tier 2 role with different qualifications, job tasks, and pay rate. If your goal is to become a Tier 2 English Test Auditor, please do not apply for this position.

You will…

  • Provide the first review of DET tests using an established list of criteria
  • Review tests in the queue within 24 hours of being uploaded
  • Communicate with the rest of the proctoring team as needed
  • Report to a Team Lead who will oversee your work quality and give you feedback on your performance
  • Remotely attend 4-6 monthly meetings as needed
  • Be willing and able to work a minimum of 20 hours a week (30+ is preferred!)
  • Be willing and able to commit to a “loose schedule” based on your availability
    • “Loose schedule” = defined hours in a given day, but not specific times
  • Maintain confidentiality and abide by an NDA

You have…

  • Native or near-native English fluency
  • At least 1 year of professional experience
  • The ability to read human behaviors, gestures, and facial expressions well
  • Very high attention to detail
  • Very high ability to follow process instructions precisely
  • Reliable, high-speed internet capable of streaming videos
  • Weekend availability

If you are an exceptional candidate, you also have…

  • Fluency in Mandarin, Arabic, or one or more Indian languages
  • Test proctoring experience
  • Availability to work 30-40 hours per week

Schedule & Contract Term Details:

  • Must commit to at least 20 hours per week but can work more if you desire
  • Hourly pay rate: $14 USD
  • Contract and all payments are done via Upwork (for non-US contractors) or via a staffing provider (for US-based workers)
  • All contracts are at-will. Duolingo or the contractor reserve the right to terminate contracts at any time.
    • Within the first 90 days, Duolingo considers your contract to be probationary. If the quality of your work and commitment to the guidelines set is satisfactory, this contract will continue beyond 90 days.
    • If you do not work for 20 days consecutively, Duolingo reserves the right to end the contract. If you wish to return, you may do so if there is a business need as determined by Duolingo.
    • If you do not meet the minimum weekly hourly requirements, and also fail to note this on the Out of Office calendar in advance, Duolingo reserves the right to end the contract.

APPLY HERE

Assessment Scorer

by | Sep 18, 2021 | Uncategorized

Cognia is hiring seasonal assessment scorers to support our upcoming projects. As a member of our team your academic background will allow you to expand your expertise. You will join forces with like-minded professionals and see your work influence student achievement around the world. This position involves reading, evaluating, and assigning scores to computer-imaged student work – all from the convenience of your own home!

Scope of Work:

  • Read, evaluate, and assign scores to computer-imaged student responses to standardized test questions related to English/ELA, Mathematics, Science, Social Studies, etc.:
    • Attend and complete training sessions related to the content area being scored that is conducted by scoring leadership.
    • Demonstrate comprehension of training by passing qualifying tests containing pre-scored student responses via computer for each item trained.
    • Accept and apply performance feedback regarding scoring accuracy and production.
    • Maintain established accuracy and productivity standards

    Competencies:

    • Possess basic computer skills and successfully use scoring and other software.
    • Learn and apply established scoring guidelines and scoring instructions.

    Qualifications:

    • Bachelor’s degree required
    • Successfully complete a minimum of two college courses related to the content area being scored.

    Compensation:

    • Scorers will be compensated at a rate of $15.00 per hour.

    Note:

    • Assessment scorers are hired on a per project basis and may qualify to work multiple projects throughout the season

    APPLY HERE

    Online Data Analyst

    by | Sep 18, 2021 | Uncategorized

    Position Open:

    The position will allow you to work from home as an Independent Contractor on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. The tasks will involve determining the relevance and accuracy of information by performing online research and referring to guidelines provided to you. You will be rating tasks to validate data. You will be helping to authenticate data that will be used in live online search tools and applications by millions of users across the world.

    Ideal Candidate:

    Candidates for this position will need to have good research skills and a strong understanding of local and national information. Cultural, geographical, social media and current affairs knowledge are important in this role. 

    Job Requirements:

    • Fluency in English essential.
    • You must be living in the United States for the last 2 consecutive years 
    • Working knowledge of local and national geographical areas 
    • You must pass an open book online evaluation to demonstrate capability of reading and applying the guidelines
    • Experience/know-how of using online maps, search engines and website research 
    • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
    • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 

    Benefits:

    • Flexible Hours to work around home life
    • Better Work-Life Balance
    • Remote work & Location Independence
    • Positive Environmental Impact

    APPLY HERE

    Analista de Datos en línea

    by | Sep 18, 2021 | Uncategorized

    Sobre la Compañía:
    Ayudamos a Empresas a realizar pruebas y mejorar modelos de Machine Learning a través de
    nuestra comunidad global de más de 1 millón de intérpretes y lingüistas. Nuestra plataforma de
    entrenamiento de Inteligencia Artificial (IA) procesa todo tipo de datos (texto, imágenes, audio,
    video y datos geográficos) en más de 500 idiomas y dialectos.
    Nuestras soluciones de gestión de datos contribuyen a mejorar significativamente los sistemas
    de Inteligencia Artificial a través de una variedad de aplicaciones que van desde aparatos
    inteligentes avanzados y lograr la mejora de resultados de búsquedas en línea, hasta el
    reconocimiento avanzad0 de voz o del habla con el objetivo de lograr interacciones más
    humanas; entre muchas otras.

    Sobre la vacante:
    Este puesto le permite trabajar desde casa como Contratista o trabajador/a independiente. Le
    permite contar con horario flexible y trabajar hasta 20 horas por semana realizando diversas
    tareas, utilizando herramientas de evaluación basadas en tecnología web. Tales labores
    incluyen:

    • Validación de información a través de la evaluación de tareas.
    • Determinar la relevancia y exactitud de la información a ser evaluada mediante la
      investigación en medios digitales y en base a lineamientos y guías a ser
      proporcionadas.
    • Comprobar la autenticidad de la información proporcionada a millones de usuarios en el
      mundo a través de aplicaciones y herramientas de búsqueda en línea.

    El candidato ideal:
    La persona ideal para este puesto deberá tener excelentes habilidades de investigación y un
    sólido entendimiento de asuntos generales locales y nacionales. Deberá poseer excelentes
    conocimientos en asuntos culturales, geográficos, temas de actualidad y de redes sociales, lo
    cual es indispensable para este puesto.

    Requisitos:

    • Es esencial el dominio de los idiomas Inglés y Español.
    • Haber residido en los Estados Unidos de América en los últimos 2 años
      consecutivamente.
    • Tener conocimiento de geografía local y nacional.
    • Aprobar examen en línea que evalúa la capacidad de procesar, evaluar y aplicar reglas
      y lineamientos.
    • Tener experiencia en el uso de exploradores/navegadores web, aplicaciones de mapas
      y búsquedas de sitios web.
    • Tener conocimientos sobre asuntos actuales e históricos en: deportes, noticias, redes
      sociales y cultura general sobre Estados Unidos.
    • Contar con conexión estable a internet de banda ancha y equipo de Hardware y
      Software necesarios para llevar a cabo las funciones antes mencionadas, lo cual deberá
      ser proporcionado por el/la postulante.
      Beneficios:
    • Horario flexible que le permite ajustar el trabajo en torno a su vida familiar/personal.
    • Mejor equilibrio entre vida laboral y vida personal.
    • Alto grado de independencia.
    • Oportunidad de trabajar a distancia.
    • Impacto positivo en el medio ambiente.

    People Operations Generalist

    by | Sep 17, 2021 | Uncategorized

    App Annie is the industry’s most trusted mobile data and analytics platform. Our mission is to help customers create winning mobile experiences and achieve excellence. We created the mobile app data market and are committed to delivering the industry’s most complete mobile performance offering. More than 1,200 enterprise clients and 1 million registered users across the globe and spanning all industries rely on App Annie as the standard to revolutionize their mobile business. We are headquartered in San Francisco with 12 offices worldwide. 

    Along with a market defining product, we take great pride in our culture and values and strive to embody them daily! We set a high bar for our success and have made Excellence as our standard, hold each other Accountable, continuously push Innovation and Win with Style.

    What can you tell your friends when they ask you what you do?

    I support our team with a wide variety of HR, administrative and operational tasks, while helping to cultivate a highly engaging and collaborative hub. In this highly visible role, I wear multiple hats, ensuring a world-class hub (office/workplace) experience for all of our employees to foster high performance. I am responsible for overseeing hub operations, facilities, greeting visitors, and maintaining hub vendor relationships. 

    You will be responsible for and take pride in….

    • You create and maintain an operationally sound and rewarding workspace filled with positivity for our team. 
    • You Manage relationships with external parties (contractors, suppliers, etc.) and with building management, maintenance, and cleaning staff. 
    • You continuously seek to improve our space, ensuring it is always tidy, organized, and inviting to our teams, visitors, and clients. 
    • You develop an efficient procurement and inventory process for  supplies, food, and beverages, while monitoring budgets and tracking spend.
    • You maintain a process of ensuring the office environment and procedures meet COVID health and safety regulation standards, and ensuring they are observed by employees and visitors.
    • You listen to the employees’ concerns and suggestions, implementing changes if necessary, to make them feel engaged and high-performing in our space
    • You partner with the People team on cultural initiatives, and support them with onboarding and off-boarding. 
    • You act as the sole hub representative for our London hub, managing reception, and operational tasks, and serving as the onsite point of contact during business hours.

    You should recognize yourself in the following…

    • 2 years experience working in administrative, hubs, hospitality or similar fields. 
    • 2 years of HR/Generalist experience
    • Contagiously positive attitude and personality that benefits and enables our hub culture
    • Excellent organization, planning and prioritization skills with the ability to coordinate multiple schedules, visitors, and competing priorities with enthusiasm and positivity. 
    • Exceptionally strong ownership and “can-do” attitude with an operational mindset.
    • Demonstrated ability to take existing processes and improve them, or identify the need for standard operating procedures where none previously existed. 
    • Must be fluent in English both oral and written
    • Self-starter, able to work independently. 
    • Must enjoy working autonomously while reporting up accurately.
    • Agile mindset with the ability to embrace change and switch gears at a moment’s notice; superb multi-tasker. 
    • High attention to detail and ability to work efficiently and accurately when under pressure to meet tight deadlines. 
    • Strong interpersonal and networking skills, effectively building relationships at all levels with both internal and external stakeholders
    • Experience with Google Suite (Calendar, Mail, Sheets, Docs, Slides, etc.)
    • Excellent verbal and written communication skills; can effectively communicate across various audiences, including senior leadership and executives

    This is what we have to offer… 

    • We provide a $1,000 (country equivalent) reimbursable  WFH allowance to set you up for remote work success.
    • Internet allowance for stable internet connection, so your video does not freeze on Zoom. 
    • Flexible working days. We love to meet, but if you need to get your kids behind school-zoom, need to leave early to get to your band repetition or gym classes, do your thing. 
    • Paid leave, so long as you promise to come back!
    • Health and dental benefits.
    • An international team of talented and engaged people from different cultural backgrounds and locations.
    • Wellbeing allowance for any activity that matters to your wellbeing; (online) gym classes, fitness equipment, mindfulness apps or even childcare support!
    • Unlimited access to online learning platform Udemy to help you develop your skills.
    • Virtual initiatives and events to keep you connected with your colleagues.

    APPLY HERE

    Temporary Recruiting Coordinator (Remote)

    by | Sep 17, 2021 | Uncategorized

    Maximus is currently looking for a Recruiting Coordinator in support of our FEMA project. The position is responsible for scheduling, sourcing, and data entry for the Recruiting Team.

     Job Summary

    Essential Duties and Responsibilities:
    -Works on assignments that are routine in nature, with responsibilities easily learned on the job.
    – Ensure all pertinent recruiting and onboarding is accurate.
    – Assist with recruitment and hiring efforts.
    – Assist employees with inquiries related to benefits, payroll and policy.
    – Responsible for managing processes and maintain a close and highly responsible relationship to the day-to-day activities of supervisors and staff.

    Minimum Requirements:
    – High School diploma or equivalent with 1-3 years of experience.
    – May have training or education in area of specialization.

    Education and Experience Requirements

    Flexible schedule with availability to work weekends strongly preferred.

    Home Office Requirements:

    • Hardwired internet (ethernet) connection with 20 Mbps minimum
    • Private work area and adequate power source
    • Candidate must provide computer (Chromebooks will not work) and monitors

    APPLY HERE

    ORDER PROCESSING SPECIALIST

    by | Sep 16, 2021 | Uncategorized

    *STARTING AT $16.00+ Based on Experience***$500 sign on bonus once 3 months of employment completed***Available for remote work*COMPANY INTRODUCTION:Polyconcept North America (PCNA) is the world’s leading promotional products supplier. With headquarters in Pittsburgh, Pennsylvania, PCNA operates Leeds, Bullet, Trimark, Trimark Powered by Leeds and Journal Books.PCNA serves as a single source for the widest selection of products, cutting-edge decoration and reliable service.​​​ JOB SUMMARY:The successful candidate will be the main contact for supporting customers and being responsible for all aspects of the order management processes. Responsibilities include the review of all incoming customer purchase orders (blank and imprinted) which involves the validation of all order information such as item info, pricing, inventory, special handling requests, imprint capabilities, shipping information, and qualifying the customers artwork. The OPS also works cross functionally with other operating departments and Sales team to support customer order requests.
    FUNDAMENTAL DUTIES:

    • Responsible for supporting our organizations service excellence goals and providing an enhanced service experience with every customer interaction, both external and internal
    • Responsible for analyzing, processing, and responding to customer sales orders and inquiries
    • Effectively “owns” and follows up on proper workflow of order from the time it comes in until it ships to ensure a positive customer experience
    • Initiates customer contact to resolve inquiries with prompt issue identification, proper routing and escalation, and will act as a central point of contact for customers and operations
    • Upholds quality standards and meets established service targets as they relate to assigned workload
    • Monitors inbound e-mail and phone queues and responds to basic questions regarding order status, price and availability, tracking information and order confirmation & invoicing
    • Provides consultative “expertise” for any/all customer inquiries, including our customized decorating options, art file reviews, and virtual artwork renderings
    • Ensures proper and concise documentation of inquiries and follow up
    • Works with Management to deliver on standard performance metrics to support departmental goals & requirements
    • Ensures customer shipping specifications are followed for critical orders and resolves discrepancies including working with internal and external customers

    SKILLS AND KNOWLEDGE:

    • Superior telephone and written email etiquette and an ability to deal effectively with internal & external customers, peers and management
    • Excellent data entry skills to quickly and accurately review and input data
    • Ability to multitask in a fast paced environment
    • Must be detail oriented, organized, self-starter, and have the ability to prioritize workload effectively
    • Ability to build collaborative work relationships with different groups within the organization
    • Strong customer service and communication skills
    • Ability to analyze and interpret data and solve practical problems
    • Knowledge of general mathematical concepts, including percentages
    • Capacity to work with cross-functional teams and independently as needed – World class Teammate
    • Experienced in & thrives in a fast paced environment
    • Adaptable to change

    MINIMUM QUALIFICATIONS REQUIRED:

    • Min. High School Diploma or equivalent
    • Minimum 2 years of experience in a customer service or account service capacity required
    • Proficient in Microsoft Office, specifically in Word and Outlook
    • Adobe Illustrator experience a plus

    SHIFT AVAILABLE:9:30am – 5:30pm 

    apply here

    Senior Data Entry Specialist

    by | Sep 16, 2021 | Uncategorized

    Description

    Job Summary 

    The primary responsibility of the Senior Data Entry Specialist is to enter financial planning cases within the eMoney Financial Planning application.  This includes entering all demographic information plus financial data relating to all aspects of an individual’s financial life that covers simple to complex financial scenarios.

    The Senior Data Entry Specialist is also responsible for managing new work-order requests, prioritization of work, distributing case work to Data Entry team members and working with clients to review data entry output.

    Job Responsibilities 

    • Interpret and input all relevant profile and financial information, taken from various documents and sources, into the eMoney Financial Planning Platform.
    • Upload client’s financial documents into Financial Planning Platform’s document repository. 
    • Act as the primary resource for Associate Data Entry Specialists & Data Entry Specialist regarding all data entry processes and procedures and financial planning questions.
    • Remain current on all financial planning terms and concepts to accurately and thoroughly interpret client data.
    • Develop and train Associate Data Entry Specialists and Data Entry Specialists to insure data accuracy and adherence to all privacy procedures and requirements.
    • Independently facilitate communication with clients regarding work estimates, contract signature, invoices and collections.
    • Conducts quality assurance reviews to insure accuracy and thoroughness of cases entered.
    • Provides support to Sales and Relationship Management regarding Data Entry Services available to both existing clients and sales prospects. 
    • Assist the Operations Supervisor in communicating and managing deadlines.
    • Independently prioritize major project work for data migration conversions and day-to-day new data entry requests.
    • Work with Operations Supervisor to create, modify, and deliver cost estimates.
    • Provide Operations Supervisor with projections and reporting on past, current, and future KPI’s and turnaround times.
    • Track and Monitor data entry services via Salesforce and Microsoft Excel.
    • Work with technical support teams in the escalation of application issues and enter defects as appropriate. 

    Requirements (Education & Experience)

    • Bachelor’s degree or equivalent work experience required 
    • 2+ years working in the Financial Services industry
    • Working knowledge of financial advisory services operations preferred
    • Familiarity with the eMoney platform is a plus

    Skills (Software, Soft Skills, KSAs)

    • Ability to read and interpret financial documents (pay statements, tax forms, quarterly investment statements, financial reports, bank statements, 401k & retirement plan statements, insurance documents, etc.)
    • Excellent organizational and time management skills
    • Must possess excellent data entry skills 
    • Working knowledge of Microsoft Office programs
    • Must be able to strictly adhere to confidential information policies and procedures
    • Strong verbal/written communication skills
    • Proficient at handling billing invoices through PayPal

    The salary range for this position is $41,000 – $54,000; commensurate salary to be determined based on skills, professional background and expertise.  This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. 

    At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it’s the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors’ value to their clients. Today, we serve almost 70 thousand financial professionals and supports over 4 million end clients.

    At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.


    APPLY HERE

    Personnel Data Associate

    by | Sep 16, 2021 | Uncategorized

    nternews has US offices in Arcata, CA and Washington, DC which support a hybrid workforce with staff working remotely, fully in-office or partially remote. This is a remote-based role. Our ideal candidate is based in the Pacific time zone.

    OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

    We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

    DAY-TO-DAY TASKS will include:

    Data Entry Administration

    • Manages and maintains a high volume of personnel data in Internews’ Enterprise Resource Planning (ERP) system and electronic records for employees and contractor new hires, mid-engagement changes, and exits;
    • Manages and maintains a high volume of enrollment data done manually into Internews’ third party vendor websites for new hires, mid-employment changes, and exits;
    • Sets up purchase orders in ERP system for contractors;
    • Performs regular data audits within all HR systems, updating data as needed in response to findings;
    • Supports SOP documents for Business World data entry processes as requested;
    • Performs annual terrorist screenings for all headquarters employee and personal services contractor staff, updates records in ERP.

    ERP System Administration

    • Runs monthly or ad-hoc ERP reports, including weekly staff change reports, monthly PMU reports, monthly benefits reports, increase eligibility reports, metrics, etc.;
    • Coordinates with Headquarters IT team on system troubleshooting and updates as directed;
    • Provides support related to implementation of new systems and system upgrades.

    General HR Support

    • Manages HR help ticketing system, assigning tickets to other HR staff, following up on overdue tickets, and resolving issues as assigned;
    • Tracks new hire conflict of interest forms, escalating disclosures to senior HR staff as needed
    • Cross-trains on a range of other HR Associate duties and provides project support as needed
    • Reconciles department credit card for accounting; and
    • Possesses an understanding of and demonstrated commitment to upholding Internews’ Core Values.

    QUALIFICATIONS WE’RE LOOKING FOR

    • University degree, or equivalent professional work experience
    • 2+ years database experience, preferably with an ERP level software and insurance vendor enrollment websites
    • Experience with vetting services, web-authoring, intranet, and/or page layout software, a plus
    • Strong grasp of Microsoft Windows environment including MS Word, Excel, Outlook, and Explorer, and internet savvy
    • Proven ability handling confidential and/or sensitive information
    • Strong interpersonal skills, with the ability to navigate challenging circumstances while maintaining positive and professional relationships with teammates and staff members required
    • Experience working in collaborative team environment and able to take direction, yet work independently and complete tasks on time
    • Organized, logical, detail-oriented
    • International and/or NGO experience, a plus

    APPLY HERE

    Project Coordinator

    by | Sep 16, 2021 | Uncategorized

    Karna is seeking an experienced Project Coordinator to help assist leadership in the planning and execution of assigned public health communications project tasks according to deadlines and budget constraints. This includes organizing various project activities to execute project plans ensuring project goals and objectives are met.  The Project Coordinator will assist management in execution of assigned tasks according to deadlines and budget constraints. The Project Coordinator will also provide administrative support to communications products, training development, and technical assistance (TA) implementation related to COVID-19 vaccine confidence. This includes organizing various project activities, directed by project management staff. 

    Responsibilities

    • Provide high-level administrative support to assigned departments/leaders
    • Work with department leadership and stakeholders to develop and execute project plans including communications plan, project scope, project timeline and milestones.
    • Proactively supports, tracks, and resolves cross-project dependencies, risks, issues/conflicts, and change requests to ensure that all targets and requirements are met.
    • Schedule and coordinate meetings for the team, clients, and outside organizations.
    • Work cooperatively with all project members to support the achievement of work plan activities designed to achieve identified goals and objectives
    • Prepare, format, and modify documents including correspondence, reports, drafts, memos and emails
    • Communicate across multiple project stakeholders to coordinate execution of project activities 
    • Supports communication with project stakeholders to effectively communicate project expectations and status in a timely and clear fashion.
    • Develops and delivers progress reports, combining reports from multiple project team members  
    • Plan, coordinate, and organize travel and logistics for project tasks
    • Support tracking activities for communication, training, and TA needs and feedback for project recipients
    • Track progress of projects and complete all assigned projects within specified time frames
    • Participate in the strategic planning of activities for the assigned area.
    • May review current systems and processes for possible improvements and implements process changes as appropriate.

    Qualifications

    • Expertise in independently developing written products such as formal emails, progress reports, and presentations is required.
    • Experience with government programs, particularly in a consulting environment, is highly desired.
    • Bachelor’s Degree required in business, communications, or related technical field
    • 1-3 years of project coordination experience implementing smaller scale projects
    • Background investigation required
    • Proficiency with Microsoft Office software (i.e., Word, Excel, PowerPoint, and/or Access).
    • Excellent coordination, organizations, and and facilitation skills
    • Strong oral and written communication, collaboration and relationship management skills required to effectively engage with stakeholders and coordinate logistically complex training adn communication programs.
    • Excellent problem-solving skills with the ability to work within a team to resolve issues in a timely way
    • Ability to manage multiple tasks and work independently in a demanding, dynamic environment

    APPLY HERE

    Purchase Order Clerk

    by | Sep 16, 2021 | Uncategorized

    We are located near Dallas, Texas and this is a Remote (work from home) position at this time.

    Who is Glorious?
    Glorious is a lifestyle gaming hardware company that was built by passionate enthusiasts on a mission. We develop pro-grade, high-quality gear that gives every gamer the chance to play at an ascended level.

    Candidates from all over are welcome to apply and possibly become part of an amazing line-up of team members dedicated to pushing the boundaries of possibility and shifting the PC gaming industry’s status quo! We offer the chance to work within an environment where you will have the freedom and flexibility to take the reins on your career. So, if you’re someone who wants to see real career growth while testing your skills in a fast-paced environment free of micromanagement, then this is the place for you!

    The Role:
    The Purchase Order Clerk (PO Clerk) will be responsible for drafting, editing, and submitting purchase orders to Glorious’ suppliers. PO Clerk will also be responsible for recording PO data into internal company systems, update systems as production progress, and track the completion and receipt of POs. The PO Clerk will report to the Production Manager as well present analysis to key players in the company. The PO Clerk will occasionally assist in production matters as well, when needed, and communicate with suppliers regarding the timing of PO completion.


    Primary Responsibilities:
    Some of the duties that will be expected of this position include, but are not limited to the following:

    • Draft purchase orders and submit them to suppliers
    • Input purchase order data into internal company systems
    • Track the life cycle of every purchase order
    • Report on open purchase orders to management
    • Communicate with suppliers regarding production and timelines
    • Advise key players on purchase order choke points

    Requirements

    Skills and Requirements:
    These must be met to be considered for this role:

    • Associates Degree or 2 years of relevant experience
    • Strong communication skills
    • Independent working mindset
    • ERP experience
    • 3PL knowledge
    • Knowledgeable in Microsoft Excel
    • Experience in Asana or a similar project management tool is preferable
    • Bi-lingual in Mandarin a plus

    Apply for this job

    PV Coordinator

    by | Sep 16, 2021 | Uncategorized

    Job Summary:
    Perform data entry of cases received via email, fax, or postal service. Monitor and perform activities required to fulfill the periodic regulatory reporting requirements for clients. Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes. Continually seek out ways to enhance customer service experience both internally and externally.

    Essential Functions: 

    • Drug Safety inbox of client communication and assist with triaging questions
    • Case Entry
      • Enter new cases into the safety database and all new case information for existing cases received from clients via email or postal service
      • Attach new follow-up files to Case Explorer and ARGUS
      • Enter reportable literature cases
    • Regulatory Reporting
      • Complete MedWatch activities including final review, monitoring MedWatch completion and submitting to the client or FDA as appropriate
      • Update Safety Database case notes when applicable
    • Generate third-party manufacturing reports
    • Product Complaint
      • Coordinate retrieval process for select client companies
    • Monitor and coordinator Master Reports for annual literature reports and submit to client
    • Monitor reporting requirements for SDEA when applicable
    • Other duties as assigned.

    Necessary Skills and Abilities:

    • Proficient computer knowledge and computer keyboarding skills
    • Computer data entry experience
    • Excellent attention to detail
    • Strong verbal, written and interpersonal communication skills 
    • Strong organization and prioritization skills, able to multitask
    • Flexibility to adapt and meet fluctuating business priorities
    • Ability to work independently and within a team 

    Education Requirements:

    • Preferred: Post-secondary non degree award (Nursing Assistant, Paramedic, EMT, Pharmacy Technician, Veterinary Technician)

    Experience Requirements:

    • Preferred: 2 years of healthcare related work experience 
    • Preferred: Familiar with Microsoft Office Suite (Outlook, Word, Excel)
    • Preferred: Experience working with safety databases

    *CO candidates may not be considered

    Purchasing Inventory Control Specialist Associate

    by | Sep 15, 2021 | Uncategorized

    Your Role…

    Overall Purpose and Main Objectives:

    Oversee the maintenance of purchase orders and data for a selected group of vendors, while assisting Inventory Control Specialist with placing orders and communicating with vendors.

    Responsibilities:

    • Create purchase orders in various systems
    • Contact vendors to obtain information regarding purchase order due dates, costs, etc.
    • Daily data entry to maintain sku or purchase order information
    • Send order confirmations to vendors
    • Resolve invoicing issues in a timely basis
    • Resolve EDI error issues between the company and vendor
    • Work with Retail stores and/or Distribution Centers to resolve discrepancy issues
    • Work various reports pertaining to purchase orders or system information
    • Follow and support departmental policies and procedures
    • Other duties as assigned

    Qualification Requirements:

    • Proficiency in Windows, Excel, and Word
    • Ability to train in AS400 (specifically Commercial Ware and JDA MMS)
    • Strong verbal and written communication skills
    • Flexibility in schedule to meet deadlines
    • Handle and coordinate multiple tasks at once
    • Ability to work well alone or with others with minimal supervision

    Education and Experience

    • High school diploma or equivalency required

    APPLY HERE

    Social Media Support Representative (Remote)

    by | Sep 15, 2021 | Uncategorized

    At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. 
    As a Social Media Support Representative you will monitor Twitter, Instagram, Facebook and other social platforms to identify and respond to posts that require assistance from the WHOOP Membership Services Support Team. You will provide direction, support and ensure all members are addressed in a timely manner and provide world class service & assistance. 
    This is a full-time remote position with shift times that will change on a quarterly basis. Shift times will vary within the normal hours of business operations. Some shifts may include night times and/or weekends. 
    The pay rate for this position is $18/hour, with opportunities for overtime. WHOOP will provide all the necessary equipment, including a WHOOP strap and membership. WHOOP offers competitive benefits, including generous PTO and Recovery days. Opportunities for growth and development within the company. 

    Responsibilities:

    • Assist with customer inquiries and escalations via Twitter, Facebook, Facebook Groups, and Instagram within our Social Media platforms
    • Ensure maximum member satisfaction through precise, timely, and on brand interactions across all platforms
    • Identify product opportunities to improve the member experience and assist in preparing and delivering proactive messages to the member as appropriate
    • Research and escalate problems and issues when appropriate, log bugs, and troubleshoot technical problems and direct members as necessary
    • Provide feedback to management regarding changes and updates; including upgrades, functionality and member support issues
    • Pinpoint emerging member trends in real-time to elevate as call-to-action/user-generated brand engagement opportunities

    Qualifications:

    • 1+ years of experience in customer service or account management supporting a product/solution; social platform experience (Facebook, Facebook Groups, Instagram, Twitter, etc.)
    • Ability to work remotely with reliable internet access
    • Contemporary understanding of social media channels and best practices, including, but not limited to Instagram, Facebook, Facebook Groups, Twitter, and Tiktok.
    • Experience in B2C social media marketing and understanding of the difference between professional and personal use
    • Competency in SMMS and intelligence tools, Sprout Social preferred
    • Ability to research and provide a timely response to member issues
    • Demonstrated comfort working with multiple tools simultaneously
    • Demonstrated collaboration skills and excellent organizational and communication skills
    • Ability to thrive in a dynamic, fast-paced, team-based environment
    • Ability to flourish within a startup environment and adapt to change 

    NOTE: The qualified applicant must reside in one of the following states to be considered: AL, AZ, CO, CT, D.C., FL, GA, IN, MA, ME, MD, MN, MO, MS, NC, NJ, NH, NV, OH, OR, OK, PA, SC, TX, UT, VT, VA, WA, WI.

    APPLY HERE

    Dating Site – Ticket Customer Support

    by | Sep 15, 2021 | Uncategorized

    ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Ticket Customer Support!  Do you have a Ticket Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
    This project involves delivering customer support and technical support via email, for users of a dating site. This is a challenging, but rewarding, project!
    Hours:Flexible timesEspecially seeking availability Friday – Sunday.
    Commitment:10 hours per week90 days

    What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate – Discussed during your first interview
    • Paid orientation

    What We Are Looking For:

    • great at troubleshooting
    • great at providing excellent customer service
    • familiar with Zendesk 
    • able to work 10-15 hours per week although more is welcome 
    • reliable with no history of attendance issues 
    • able to be self-sufficient, think & write critically, and has excellent written communication skills 
    • familiar with or have used some form of dating apps 
    • able to commit to a minimum 90 day period on the project
    • able to access an Android or IOS device that can run the app

    Workspace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
    • Quality headset 
    • Quiet workspace to take calls 
    • Willingness to install MSQ security software and 2FA app on phone 

    ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
    Please note:  A Chromebook is not sufficient for ModSquad projects.

    APPLY HERE

    Community Moderator

    by | Sep 15, 2021 | Uncategorized

    JOB DESCRIPTION

    Interested in online communities, internet culture, and working with kids? We’re seeking community moderators to work with the Scratch Team. Scratch Moderators help keep Scratch a safe, trusted, and friendly environment.

    Millions of children (ages 8 and up), from around the world, create and share thousands of projects in the Scratch community each day. Moderators will gain valuable experience working online with youth in a creative, interest-driven setting.

    RESPONSIBILITIES

    • Promote the values and core ideas of the Scratch project (such as inclusiveness, creative collaboration, and constructive feedback)
    • Review reported users, projects, studios, and comments for appropriateness on the Scratch website
    • Work with young people to help them understand what they did that breaks our Community Guidelines
    • Determine when a person is or isn’t likely to be able to participate constructively in the Scratch online community

    QUALIFICATIONS

    • Active participation in online communities, forums, or social media
    • Excellent writing and communication skills
    • Comfortable learning to use new software and websites
    • Strong online research skills
    • Good judgement and ability to consider issues from multiple perspectives
    • Able to work well independently, manage your time well, and stay focused while working remotely
    • Able to work well as part of a team and participate in group discussions
    • Not required, but nice to have: ability to read and write in multiple languages

    This remote work can be done 24/7, with a set schedule which fits your life. Starting pay is $15 per hour. All candidates must be at least 18 years old and have authorization to work in the United States.

    To apply, send a copy of your resume, links to one or more of your online presences, and cover letter to [email protected].

    Social Media Moderator – North America

    by | Sep 15, 2021 | Uncategorized

    Have you ever fancied working in the social media industry but didn’t know where to start?

    Are you savvy with social media?

    Do you have great English written communication skills?

    Answered YES to all of the above? Then, we want to meet you!

    The Social Element is not your typical social media agency. Our number one focus is to provide business solutions for global clients through true human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including content, customer service, listening, reporting, and crisis management. We pride ourselves in having exceptional talent in our business. As the pioneers of social, we stay at the forefront by constantly creating, learning, and guiding. 

    Our relationships with our clients are true partnerships as we become an extension of their team: trusted, committed, leading.

    Currently, we are looking for an English speaking Moderator located in United States to support our clients’ brands and make sure their online reputation is kept safe at all times.  In this role, you’ll moderate user-generated content on allocated client sites, and write and post client-approved responses where required. You’ll be reviewing strong graphic images, and written content that violates the guidelines of the community. You’ll be also escalating content that falls within escalation processes (eg. child safety, bomb threats).

    JOB IS FOR YOU IF

    • Fluency in written and spoken English.
    • You are a social media enthusiast. You are confident with digital technology, and you know the latest trends in social media like the back of your hand.  
    • You’ll have sound judgement and brand awareness as you have to make sure posts respond in accordance with our client’s policies and guidelines.
    • You have strong communication skills and you know how to “read” between the lines.
    • Your background experience comes from either community management, translation, moderation, customer service or social media management.
    • If you have experience working in the Insurance industry, that would be superb!

    WORKING HOURS

    A total of approx. 20 hours per week across weekdays and weekends with Saturday and Sunday being essential.

    WHAT YOU’LL DO

    • Work autonomously to deliver an effective service for our clients, across a variety of social media channels
    • Understand the client’s social media strategy, tone-of-voice, and brand guidelines, so you can communicate with customers efficiently and effectively
    • Respond to complaints, queries, and to engage with the online audience
    • Be responsible for the reputation of the brand online
    • Work closely with senior members of the Client Services and Services teams to ensure the project is successfully managed
    • Collate and share feedback and insights gained from social media management of the client’s channels
    • Complete shift reports (internal reports) accurately and on time

    WHAT TO BRING

    • You’ll be expected to already be immersed in social media, but also show willingness to keep up-to-date with industry standards, research, and best practice
    • Attention to detail is a must, as you’ll be publishing content publicly online
    • Experience of using Facebook, Twitter, Instagram and YouTube; experience of platforms such as Pinterest, Instagram, and Vine would be a bonus
    • Adept at collating and analysing social media data for client reports
    • In-depth knowledge of social media platforms and their audiences
    • Confident using, and learning about new social media technology

    HOW TO APPLY

    If all this sounds like you, simply upload your resume and a covering letter (or a link to your cover letter video if you prefer).

    APPLY HERE

    Data Entry Operator

    by | Sep 15, 2021 | Uncategorized

    Job Brief: 

    We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data and update the database, and manage the digital filing systems.

    To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work.

    Pay: $17.00 – $22.00 per hour.

    Data Entry Operator Responsibilities:

    • Gathering, collating, and preparing documents, materials, and information for data entry.
    • Conducting research to obtain information for incomplete documents and materials.
    • Creating digital documents from paper or dictation.
    • Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
    • Capturing data into digital databases and performing regular backups.
    • Updating and maintaining databases, archives, and filing systems.
    • Monitoring and reviewing databases and correcting errors or inconsistencies.
    • Generating and exporting data reports, spreadsheets, and documents as needed.
    • Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.

    Data Entry Operator Requirements:

    • High school diploma or GED.
    • 1 year experience as a data entry operator or similar.
    • Excellent typing abilities.
    • Excellent time management and multitasking abilities.
    • Proficiency in data capturing and office management software such as MS Office and Google Suite.
    • The ability to manage and process high volumes of data accurately.
    • Good understanding of databases and digital and paper filing systems.
    • Knowledge of administrative and clerical operations.
    • Keen eye for detail and the ability to concentrate for extended periods.
    • Excellent verbal and written communication skills.

    Remote opportunity:

    This position can be done entirely remotely as long as the team member has access to a fast, reliable internet connection and a dependable cell phone connection. A quiet/uninterrupted workspace will be needed as well to ensure a seamless transition.

    APPLY HERE

    Live Stream Service – Moderation

    by | Sep 15, 2021 | Uncategorized

    REMOTE – USA /JOIN THE MODS – NEW MODS /CONTRACTORAPPLY FOR THIS JOBModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Moderation! Do you have a Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
    On this project, our client is a video live streaming service. The site primarily focuses on video game live streaming, including broadcasts of e-sports competitions, in addition to music broadcasts, creative content, and more recently, “in real life” streams.
    Our mission is to provide moderation support for dedicated events, so event organizers can focus on their production and allow us to handle live chat moderation.
    We’re looking to build a stellar team and keep the same mods for future events. We hope you’ll be ready and available to take on short term streaming moderation with 7-14 day’s notice, at varying times of the day, any day of the week.
    Hours:Vary from event to event
    Currently seeking to specifically fill:Friday 9/17 from 10pm to 1:15amSaturday 9/18 from 3pm to 1:15amSunday 9/18 from 3pm to 1:15amWednesday 9/22 from 1:30pm to 7:30pmFriday 9/24 from 12:30pm to 5:30pmSaturday 9/25 from 8:30am to 1:30pmSaturday 9/25 from 11:30am to 8:30pm

    What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate – Discussed during your first interview
    • Paid orientation

    Responsibilities:

    • Moderating live streams on Twitch website
    • Using bots and tools provided by Twitch to keep control of the flow
    • Following approved processes and adhering to strict client guidelines
    • Providing thorough and accurate documentation for each action
    • Keeping up to date on all procedures

    What We Are Looking For:

    • Live Stream Moderation experience is a must
    • Familiarity with Twitch tools (Moderation viewer & Automod)
    • Aware of online trends & languages, superb communication skills
    • Must be fluent in 1337 5p34k (leet speak, online jargon)
    • Must be fluent in written English

    Workspace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above
    • Quality headset 
    • Quiet workspace to take calls 
    • Willingness to install MSQ security software and 2FA app on phone 

    ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

    APPLY HERE

    Leave of Absence Administrator

    by | Sep 15, 2021 | Uncategorized

    Why Vacasa

    We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

    Why Employee Experience at Vacasa

    We cultivate Vacasa’s culture. Our employees are the heart of our product, and our job is to take care of them all. We’re the thread connecting our growing global family as we balance the needs of every employee—whether they work across an office or across an ocean.  

    What we’re looking for

    The Leave of Absence Administrator will track and maintain all leave of absences, including but not limited to: Personal leave, Workers Compensation, FMLA, Parental Leave, Military, COVID Quarantine and Disability. 

    You will be responsible for gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use. This includes getting appropriate medical certifications and communicating with employees, HR Business Partners & Managers. 

    What you’ll do

    • Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave as needed. Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits, within the framework of FMLA, ADA, and all other applicable regulations
    • Daily tasks include: Responding to inquiries, updating and processing of leaves, leave changes, data entering in the UltiPro HRIS system, handling the LOA Inbox, communication with business partners and other tasks to ensure smooth and efficient processing and a high level of customer service
    • Updates leave status on LOA workbook and pulls reports as requested, which may be required for tracking, medical insurance payments & reconciling insurance payments as needed
    • Manages all administrative aspects of leaves to include tracking hours used/taken and working closely with Payroll to ensure that pay is accurate and correct
    • Coordinate with workers compensation administration provider on new & existing claims, handling delivery of any state and provider forms to injured workers, submission of pay related information on modified duty cases & referrals for transitional work
    • Partners with insurance carrier to support Short and Long Term Disability claims administration

    Compensation

    • $24-26.50/hr

    What you’ll need

    • Leave of Absence administration experience with federal and state regulations including but not limited to FMLA, ADA, HIPAA
    • 2 years of experience in administering leaves in a high-volume, multi-location corporation preferred
    • Excellent interpersonal, written and verbal communication skills
    • Proficiency in G-Suite preferred
    • Professional and personable with the ability to exercise sound judgment when dealing with sensitive and confidential matters
    • Attention to detail
    • If remote, ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, DE, FL, GA, HI, ID, IL, LA, MA, MD, ME, MI, MO, MT, NC, NH, NM, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, or WY

    What you’ll get

    • Health/dental/vision insurance—100% coverage option 
    • Employer Sponsored & Voluntary Supplemental Benefits
    • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
    • Health & Dependent Care Flexible Spending Accounts
    • Paid vacation & sick days
    • Paid holidays 
    • Paid parental leave after one year of tenure 
    • Employee Assistance Program
    • Career advancement opportunities
    • Employee discounts 
    • All the equipment you’ll need to be successful
    • Great colleagues and culture

    APPLY HERE

    Personal Stylist

    by | Sep 15, 2021 | Uncategorized

    Wantable is looking for stylists willing to creatively connect customers’ style needs with inventory/data to deliver custom-styled boxes of clothing (and accessories) called Edits. This position is part love, part data, and totally personal.

    Our team has a full-time position for stylists looking for a career. We also offer part time positions if you can’t commit to 40 hours per week. We offer work from home flexibility–especially during the current climate.


    Starting Pay $13.00/hour

    Now hiring in WI, IL, WA, SC, NV, FL, MN

    Requirements

    You’ll be responsible for:

    • Styling customers using available inventory/data on unique preferences, feedback and purchase history
    • Communicating with customers to understand their lifestyle and current wardrobe needs
    • Writing thoughtful notes, personalized to individual customers
    • Building genuine relationships through exceptional customer service
    • Meeting both individual and team goals
    • Being the voice of our customer, and radiating it through the company

    You’ll be a rockstar in this role if:

    • You’re comfortable styling customers all day on a virtual dashboard
    • You’re driven to maintain high performance in number of products kept, customer satisfaction and average order value
    • You’re driven by data to make quick decisions
    • You have the ability to empathize with customers, and always have them top of mind

    We want you on our team if you:

    • Have an excellent understanding of style, current trends and outfit building
    • Enjoy creating personal connections
    • Display excellent problem-solving skills with an ability to make decisions quickly with a strong point of view.
    • Easily adapt to change in a fast-paced, goal-driven environment
    • Demonstrate written and verbal communication skills
    • Manage time efficiently with minimal supervision
    • Are self-motivated, and actively work on self-development
    • Obtained a High School Diploma or GED equivalent

    Preferred experience, but not necessary:

    • Experience working in retail, fashion, customer service or ecommerce
    • Working knowledge of Chromebook and Apple technology
    • Familiarity with Google products (Drive, Gmail and Docs)

    APPLY HERE

    Quality Analyst (Member Service) – Work at Home

    by | Sep 14, 2021 | Uncategorized

    Job Description

    The Quality Analyst is responsible for ensuring compliance and production standards are consistently maintained. The QA will partner with the supervisor to evaluate team members based on QA trend reporting to provide effective coaching/feedback to agents where applicable. QA’s will be expected to measure daily team performance and quality standards based on established call center metrics and benchmarks.

    Responsibilities

    • Evaluate recorded calls to identify areas of service delivery that did not meet performance standards
    • Provide timely feedback to Quality Manager, Call Center Operations, Call Center Leadership and assigned Agents
    • Provide timely coaching to agents in conjunction with Supervisor to ensure continuous improvement
    • Collaborate with Quality team to maintain quality standards and ensure proper evaluation methodology
    • Ensure compliance with BroadPath, Client, and HIPAA Regulation

    Basic Qualifications

    • Experience measuring employee performance including coaching to call center metrics
    • Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
    • Excellent verbal and written communication skills
    • Ability to remain focused and productive each day though tasks may be repetitive

    Preferred Qualifications

    • Previous successful Work at Home experience

    Our Quality Analysts will enjoy the following benefits:

    • Paid Training & Weekly Pay!
    • Access to BroadPath’ s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan and 401k
    • Bhive kit; includes web camera which allows you to join our Connected Culture!

    APPLY HERE

    Customer Service Agent

    by | Sep 14, 2021 | Uncategorized

    ABOUT THE ROLE

    In this role, you’ll learn to work directly with clients through email and provide personalized support across our proprietary platforms. You’ll challenge your critical thinking skills as you balance the needs of our clients and our business. You’re empowered to make the best decision for each situation by thinking creatively and providing a customer service experience that feels too good to be true (but is really that good!).

    YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

    • You’re passionate about creating amazing client experiences through effective communication
    • You’re interested in a role with growth opportunity and are ready to begin our onboarding program with built-in promotion at proficiency (4-9 months)
    • You want to join an organization that embraces personal development and growth through individual weekly feedback and coaching sessions with your manager, ongoing training and development opportunities, and open communication tools for you and your peers
    • You want to grow your written communication skills and expand your skillset through internal opportunities

    WE’RE EXCITED ABOUT YOU BECAUSE…

    • You have excellent written and verbal communication skills
    • You have experience with de-escalation and service recovery in a client-facing environment
    • You are a quick learner who is tech-savvy and open to learning and working with new tools
    • You are goal-oriented and prefer to work in an environment with a high level of accountability to clearly defined goals
    • You are comfortable using or learning both MacOS and G-Suite (Google Docs, Gmail, etc.)
    • You are a natural problem solver who is known for your creative solutions
    • You are able to work non-standard business hours that may include evenings until 8PM, weekends, and holidays
    • You are capable of navigating between multiple client interactions and internal systems while working toward clearly defined customer service goals
    • You want to provide personalized and compassionate support that aligns with our company brand and voice and directly impacts our client retention

    APPLY HERE

    Data Entry Processor

    by | Sep 13, 2021 | Uncategorized

    Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

    Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

    ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

    Data Entry Processor for our US Mail team in the Chicago office.  This is a part-time hourly position at 30 hours per week; successful candidate has the option of working remote on a temporary basis until early January 2022.

    Position Summary

    Data entry of mail surveys with primary responsibility to process work using the Data Capture software system. The Data Entry Processor is expected to be able to work independently. The Data Entry Processor will be assigned projects by the Data Capture Project Manager and complete data entry projects to ensure that objectives are met.

    The data entry position involves keying data from an imaged document. Data Entry Processors evaluate marks, as well as key hand written and machine generated entries. Accuracy is very important. Meeting client deadlines is also a very important aspect of this position.

    Key Responsibilities

    • Minimum 7000 keystrokes per hour with a high degree of accuracy
    • Work on new and on-going projects and ensure that client deadlines are met
    • Provide problem resolution skills
    • Work closely with team members
    • Perform in relation to service standards and requirements
    • Ability to identify potential issues and be proactive in resolving them.
    • Willingness to work in front of a computer for extended lengths of time.

     Ideal Candidate has the following Skills and Experience  

    • High School Diploma required and/or applicable business experience (1-3 years preferred)
    • Strong oral and written communication skills.
    • Able to prioritize and meet tight deadlines.
    • Ability to actively manage multiple tasks and team workflow
    • Excellent PC skills including MS Office
    • Possess a willingness to help others.
    • Strong interpersonal and communication (written and verbal) skills
    • Detail-oriented, Aptitude for details
    • Ability and eagerness to learn and accept new responsibilities, and a team player attitude
    • Well organized
    • Remains level headed under tight deadlines
    • Willing to work overtime including some Saturdays, when workloads peak with no advance warning

    APPLY HERE

    Part-Time Cash Application Specialist

    by | Sep 13, 2021 | Uncategorized

    As a Cash Application Specialist, you will be responsible for accurately applying customer payments to open accounts and associated invoices.

    This is a part-time opportunity with flexible hours (20) to accommodate any work or school schedule! This position is primarily a work from home role. ​

    In this role you will:

    • Process daily payment exceptions in both SAP and High Radius Accounts Receivable system.
    • Apply Non-POS customer credit card payments accurately and according to customer specifications.
    • Review and accurately post Accounts Receivable journal entries; issue customer refunds as submitted by financial personnel.
    • Review and correctly apply all miscellaneous customer account application requests received via the SAP workflow system, ensuring compliance with appropriate General Instructions.
    • Clear vendor product certificates against posted customer deductions; clear customer account postings for Tax on Cash Discount as directed.  
    • Identify improvement opportunities and assist in implementing improvements. 

    What you bring to the table:

    • High School Diploma or GED required; Four year degree:  Accounting, Finance, Economics, Marketing or Business Administration preferred
    • Basic knowledge of Microsoft Excel; knowledge of SAP a plus
    • Understanding of debits and credits as related to Cash Application and Accounts receivable; knowledge of lockbox post processing a plus
    • Interpersonal and communication skills with ability to work independently or as a member of a team
    • Strong organizational skills with the ability to multitask to effectively prioritize and manage workflow
    • Ability to deal with confidential information, including internal and external data, and communications
    • Ability to communicate clearly and concisely via phone, email and in person
    • Ability to multitask effectively, manage processes, and meet deadlines
    • Ability to assess a problem and promptly resolve it or escalate as needed

    The expected rate of pay for this position is $16.87 hourly – $19.83 hourly.

    APPLY HERE

    Cash Posting Representative I

    by | Sep 13, 2021 | Uncategorized

    Overview:

    The Cash Posting Representative I remote position is responsible for the posting and reconciliation of daily cash deposits received by Mercy. Cash Posting Representatives I must be able to accurately and efficiently post a high volume of cash transactions across all lines of service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.


    Qualifications:

    • Minimum Required Qualifications
      • Education:HS Degree or Equivalent
    • Preferred Qualifications
      • Experience:Prior Revenue CycleHealthcare billing or insurance
      • Other Skills and Knowledge:
        • Basic Microsoft Excel and Word knowledge.
        • Computer and keyboarding skills
        • Communication and customer service skills

    We Offer Great Benefits:


    Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

    We’re bringing to life a healing ministry through compassionate care.


    At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

    APPLY HERE

    Catalog Data Entry Specialist- WI

    by | Sep 13, 2021 | Uncategorized

    Position Title: Catalog Data Entry Specialist

    Position Location: Wisconsin

    Position Summary:

    Do you like staying up to date on the newest electronics and gadgets? Do you enjoy being in the know about the coolest new releases and being on the forefront of information on the newest and hottest video, audio and smart home technology? Have you ever wondered how all the content online is generated and by who? If you answered yes to the above, then we want you to join our awesome digital catalog team.

    AVB Marketing is currently in search of a passionate Catalog Data Entry Specialist to join our growing team! This role is essential for populating our client websites with products, imagery and data to help drive customer interaction and transactions. 

    Responsibilities:

    • Populating new products into our database
    • Ensuring that images, specs, product info, and manuals are accurate and meet AVB Marketing’s standards
    • Auditing product data to ensure integrity and quality
    • Developing an understanding of product features, history, design method, and other characteristics by researching manufacturer websites, catalogs, and assets
    • Updating products on live websites
    • Stepping up for special projects as assigned

    Qualifications

    Knowledge & Skills:

    • Attention to detail and accuracy is essential
    • Proficiency in Microsoft Office with Excel knowledge
    • Ability to consistently meet project deadlines
    • Ability to multi-task on various projects
    • Ability work in a team as well as independently
    • Excellent communication, project management, and organization skills

    Job Type: Full-time

    APPLY HERE

    Data Quality Assurance Specialist

    by | Sep 13, 2021 | Uncategorized

    Introduction

    As a Data Quality Assurance specialist, you will be part of an operations team that helps to ensure school partners, teachers, and students have accounts configured for success and stakeholders have the data insights they need to make informed decisions. This role involves contributing to various projects including school account and system set up, reoccurring and ad hoc reporting, customer and technical support, and other tasks to help provide a world-class customer experience.

    About Edgenuity

    Imagine a world where all children have an equal opportunity to acquire an excellent education. That`s the Edgenuity mission. Founded in 1998, today Edgenuity partners with schools to provide award-winning curriculum to millions of students in school districts across the U.S., and we`re growing! As the leading provider of digital curriculum and instructional services, Edgenuity empowers students, educators and school districts to achieve success in a variety of online and blended learning models.

    A Day in the Life as a Data Quality Assurance Specialist

    As a Data Quality Assurance Specialist, you will help with a variety of projects and task. Some of these task might include creating new teacher sections within the student information system, reviewing workbook order request and submitting orders for processing, generating a report of enrollments that failed to successfully activate from the SIS to LMS and taking action to proactively resolve errors, importing a file with a list of new students, and generating a usage report of course enrollments taken during a semester for billing purposes.

    Qualifications

    –          Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.

    –          Highly motivated, customer centric with excellent detail/accuracy, verbal and written communication skills.

    –          Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.

    –          Typing 40wpm. Proficient in Microsoft Excel, Word, and Outlook

    Compensation

    $17.00 per hour to start. We offer a very competitive salary and excellent benefits choices, including 10 health, 6 dental, and 4 vision plans to choose from and a variety of ancillary benefits. We contribute to an employee`s HSA account and 401(k), and provide at no cost to employees; life insurance, short-term disability, and long-term disability. But even more importantly, we`re a great place to work!

    Work Schedule

    This is a full-time work from home position with a typical schedule of Monday through Friday 9 A.M to 5 P.M.

    APPLY HERE

    Data Entry

    by | Sep 13, 2021 | Uncategorized

    Summary: This is a temporary assignment lasting approximately 4 months. The temporary employee will be use Data Entry skills to ensure that all healthcare accounts assigned are worked both accurately and timely. These functions are performed in accordance with applicable laws and regulations, as well as in compliance with all policies and procedures.

    Responsibilities:

    • Assisting in maintaining inventory within assigned queue with no backlogs and ensuring daily productivity standards of assigned accounts are met.
    • Update insurance eligibility and coverage benefits on assigned accounts in order to support hospital billing of clean claims to insurance companies.
    • Accurately and update patient / insurance demographics
    • Assist on special projects as assigned, such as missing payment research, etc.
    • Documenting accurate and appropriate notes on corresponding systems as needed.
    • Performs other related job duties as required.

    Education, Experience and Competencies, Requirements:

    • Ability to work remotely
    • Knowledge of healthcare insurance benefits, eligibility and patient liability conditions.
    • Intermediate skills in Microsoft Office (Word, Excel, Outlook)
    • Hospital Patient Accounting System knowledge preferred (EPIC and/or Artiva)

    APPLY HERE

    Content Moderator

    by | Sep 13, 2021 | Uncategorized

    About the Role: 

    We are looking for a talented individual to work on the team that keeps content flowing at RealSelf. As a Content Moderator, you will be responsible for ensuring that user-generated content (including reviews of medical procedures and doctors, questions, and discussion forums) is moderated and published in real time, allowing RealSelf community members to make smarter, informed decisions about their healthcare choices.

    In this role you will:

    • Moderate user-submitted content for adherence to RealSelf guidelines
    • Contact customers and help them clarify or revise incomplete or inappropriate content
    • Maintain empathy for the customer experience, providing guidance to ensure they have an easy, personal and trusted experience on RealSelf
    • Meet and exceed personal and team metrics for processing times, quality, volume, and more
    • Categorize and tag content so users can easily find what they need
    • Safeguard the community from spam/scams and content that violates RealSelf guidelines
    • Find and advocate for efficiencies and product improvements that make RealSelf easy, personal and trusted for consumers
    • Troubleshoot and report bugs
    • Support customers through chat and email support channels
    • Summarize and escalate complex issues to the management team
    • Stay up-to-date with modern beauty, treatments, conditions and healthcare trends

    Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

    About You: 

    This role requires an individual with a unique passion for working quickly and efficiently through a volume of work. You are intrinsically motivated by quality and quantity in your work, without sacrificing empathy for every customer you contact. If the best part of your day is putting your headphones on and tackling a to-do list, this is the role for you.

    Customers on our site are taking a highly personal journey to improve how they look and feel. You’re the person at RealSelf who will help them share their experiences and find their voice in the community.

    The ideal candidate will have prior experience in a detail-oriented environment focused on efficiency, like data entry, inventory or other data processing environments. A demonstrated ability working with customers and/or data in sensitive areas like healthcare or finance is a plus. The successful candidate will also be able to work collaboratively within the operations team and across the company.

    You may be the right fit if you have: 

    • The ability to focus on a repetitive task for several hours without sacrificing quality or speed
    • Fantastic time management skills and a drive to “get things done”
    • Fast and efficient reading and comprehension skills
    • Strong written and verbal communication skills
    • Excellent typing ability and data entry skills
    • The ability to retain information and pivot quickly when processes change
    • Diplomacy skills that you use to convey difficult information to others
    • Discretion around sensitive content on the site (e.g. nudity, medical conditions)
    • Strong prioritization skills

    Work Environment:

    This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted.

    We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams. 

    Billing Processor

    by | Sep 13, 2021 | Uncategorized

    Billing Processor

    Shift: 7am-4pm MST

    Description:

    Do you enjoy working in a fast paced work environment with lots of room to grow?

    Our Billing Processors accurately and proactively maintain new and current customer records, finalize past customer accounts, and aide in monthly reporting. We value taking initiative here at Conservice, so an ability to self-manage to meet deadlines is a high priority. If you’re looking for an opportunity to use your problem-solving skills in a professional environment, then apply to be a Billing Processor!

    Responsibilities:

    A normal day in this job involves:

    • Gathering utility bill information and inputting data into Conservice software.
    • Verifying accuracy of bills by running quality checks.
    • Auditing community vacancy reports to verify up-to-date occupancy.

    Required Skills:

    You should consider applying if:

    • During stressful situations, you remain composed and think on your feet.
    • Able to explain complex ideas using clear, professional language.
    • An advanced attention to detail is one of your strengths.
    • Capable of independently analyzing and reasoning to make unaided decisions.
    • Comfortable using a computer, Google Drive, and Excel.

    APPLY HERE

    Data Entry Specialist (Contract)

    by | Sep 13, 2021 | Uncategorized

    We’re now hiring a Data Entry Specialist to support our sales team on a 6 month to 1 year contract basis.

    Who You Are

    You are personable, organized, thorough and comfortable working independently.  Time management is one of your strengths!  You bring a keen eye for detail and the ability to stay interested and engaged in routine tasks. You are looking to learn all you can about how a business runs in order to further your professional development.

    What You’ll Do 

    • Enter sales data into Loopio in an accurate and timely manner
    • Partner with other groups in the organization to obtain information needed to complete Loopio questionnaires
    • Develop, follow, and educate the team on data entry processes in Loopio
    • Provide timely and consistent back end support for day to day sales and operations tasks
    • Ensure integrity of data in Loopio, as well as Salesforce, Confluence, and Seafile as needed

    Why Bishop Fox

    Bishop Fox offers competitive salary, training, flexible schedules, and a one-of-a kind environment. If you’re looking for opportunities to grow professionally, this is the place.  You will work side-by-side with a very talented group of cyber security professionals in delivering a killer customer experience and meeting our aggressive growth goals.

    Your Experience

    The following is a list of skills and traits that describe you. If you have most of these, we’d like to speak to you:

     Accomplishments and Expertise

    • Effective written and verbal communication skills.
    • Detail-oriented and excels at prioritization and multi-tasking.
    • Strong problem-solving skills identifies information needed to clarify a situation and seeks that information from appropriate sources.
    • Results oriented: has a sense of urgency about getting work completed.
    • Identifies opportunities to improve processes and workflows.
    • Navigates unusual hours and last-minute requests with flexibility and calm.
    • Team player mentality with the ability to work as a self-motivated individual contributor.
    • Able to successfully work within a matrixed environment.
    • Well-versed in Microsoft Office Suite.

    APPLY HERE

    MMORPG – Social Media Engagement – English

    by | Sep 10, 2021 | Uncategorized

    ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Engagement!  Do you have a Social Media Engagement background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
    Do you enjoy social media engagement? Come check out this project!
    Project Hours:During prime gaming hours.
    Commitment:10 hours per week (minimum), with at least 4 hours on the weekend (Saturday and Sunday)90 days
    Especially seeking availability:7 pm and 10 pm PST, one hour shifts

    What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate – Discussed during your first interview
    • Paid orientation

    What We Are Looking For:

    • Proficient English speaker
    • Availability of ten hours per week, minimum
    • Social Media experience a plus!
    • Must be able to write custom responses using proper English grammar and spelling.
    • Be communicative with Management and team members while on shift. This project will be fluid with a lot of real-time updates!
    • Ability to engage with users using scripted and non-scripted responses while being accurate and highly efficient.
    • A love of games and an understanding of gaming forums is a huge plus!

    Playing the game is required. Please be sure you have a PC with these minimum specifications:

    • Processor: Intel Core i3-3235 / AMD FX-6300 and better
    • RAM: 4GB
    • Operating System: Windows 7 / Windows 8 / Windows 10 x64
    • Video Card: NVIDIA GTX 460 / AMD R7 260 and better
    • DirectX Version: 9.0c
    • Free Disk Space: 35GB

    Workspace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above
    • Quality headset 
    • Quiet workspace to take calls 
    • Willingness to install MSQ security software and 2FA app on phone 

    ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
    Who is ModSquad?ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. 

    APPLY HERE

    Customer Support Representative

    by | Sep 10, 2021 | Uncategorized

    We’re looking for a Customer Support Representative who will play a critical role in ensuring our customers love Hatch! In this role, you’ll become a product expert responsible for helping customers use their Hatch apps and devices seamlessly. Ideal candidates are empathetic, great communicators who love helping people. We’re also looking for adept problem solvers who enjoy navigating tricky troubleshooting. Hatch customers need help getting better sleep around the clock, so this role will require scheduling flexibility, with either night or weekend availability and flexibility on holidays.  

    What You’ll Do

    • Handle a high volume of customer inquiries that vary from shipping, to product functionality, to technical troubleshooting and more.
    • Learn the ins and outs of the entire suite of Hatch products and stay up to date on product changes
    • Provide friendly, empathetic, and personalized responses to Hatch customers 
    • Use Support tools and documentation to investigate and troubleshoot hardware and software issues
    • Own customer inquiries end to end by gathering information, gaining deep understanding their issues, and providing solutions
    • Work collaboratively with your peers, product, and engineering teams to resolve issues and track bugs.

    Who You Are

    • Super customer focused! You love turning someone’s day around and you’re constantly looking for ways to improve the customer experience
    • You’re a great communicator who knows how to translate complex technical information into a simple language
    • You love owning a problem end to end by using all the resources at your disposal but you also know when to ask for help
    • You’re efficient and organized; you don’t let things slip through the cracks and you’re always finding ways to do things faster and better
    • You’re adaptable to change, you know how to roll with the punches and enjoy innovating and trying new things
    • You’re a self-starter who is focused and productive in a remote work set up
    • You have a four year college degree or equivalent experience

    Bonus if You Have

    • 1 – 2 years of Customer Service experience
    • Experience in high growth technology company
    • Interest in gadgets and new technology

    Why You’ll Love Working at Hatch!

    • We are certified as A Great Place to Work! 96% of our employees have reported that Hatch is a great place to work.
    • We have an amazing leadership team that truly values its employees and lives our company values each and every day.
    • We delight our customers with something everyone needs; a good night’s sleep!
    • Our team is collaborative, fun, and brilliant!
    • Opportunity to make a large impact in people’s lives
    • We are backed by world class investors including True Ventures and have strong revenue growth
    • We take let you take care of what you need by offering a flexible/remote work environment
    • We also take care of you through our comprehensive compensation package and many other perks and benefits including:

    APPLY HERE

    Data Entry Operator – Work From Home Opportunity

    by | Sep 10, 2021 | Uncategorized

    Description

    DATA ENTRY OPERATOR
    Systems & Methods, Inc. (SMI)

    SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

    Position Overview

    The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

    Required Skills:

    • Must maintain a general understanding of policies and procedures
    • Possess strong interpersonal skills using tact, patience and courtesy
    • Maintain the ability to collect, research, organize and analyze data
    • Possess the ability to work as a team member, but also independently at times with limited direction
    • Successful at working in a fast-paced environment
    • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

    Required Experience:

    • High School Diploma or equivalent required
    • At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
    • Must be proficient in data entry skills including keyboard, mouse, 10 key pad
    • Basic knowledge of Microsoft Office

    Successful candidate must be able to work the following schedule: 

    Monday: Starting time 2:30 am until completion of work 

    Tuesday – Saturday:  Starting time 4:00 am until completion of work 

    Must be able to work every other Saturday

    APPLY HERE

    Transcriptionist (Remote)

    by | Sep 10, 2021 | Uncategorized

    Company Description

    Literably is an elementary reading assessment that generates data for teachers after students read out loud into a device, streamlining the process of early literacy screening, progress monitoring, and diagnosis.

    Job Description

    Listen to audio recordings of students reading and transcribe reading errors.

    • Make over $10 per hour
    • Work from anywhere
    • Make your own schedule
    • No experience necessary
    • Help kids

    We ask applicants to do a short sample task (~30 minutes). You can complete the sample task in 3 quick steps:

    1. Create an account at literably.com/scorer-signup
    2. Read the instructions at literably.com/instructions
    3. Score a total of six training recordings.

    Qualifications

    None. We hire based on the sample task.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Digital Mail Clerk

    by | Sep 10, 2021 | Uncategorized

    Overview:

    Corporate Tools in Post Falls, Idaho is adding new team members to our Digital Mail Team. What would you be responsible for as a valuable member of our Digital Mail Team? You will be responsible for auditing and verifying our clients business information, our systems information, and many large sets of data within our software architecture. This is a thinking job. The documents you’ll be managing can be challenging, diverse, large, and different on every occasion. The data you touch affects hundreds of thousands of businesses in real time. This position will also be cross-trained in other responsibilities. This position is fully remote but due to payroll purposes, to be eligible for this position, you must live in either Washington, Idaho, Montana, Oregon, Wyoming, Utah, Arizona, Colorado, Oklahoma, Florida, Delaware, or Texas.

    Wage:

    $14 per hour — Initial review at 6 months with up to $2/hour raise option

    Benefits:

    • 100% employer-paid medical, dental and vision for employees
    • Annual cost of living increase
    • Annual review with raise option
    • 18 days Paid Time Off
      • Employees transition to flexible time off after 5 years with the company. Not accrued, not capped, take time off when you want.
    • 4 paid holidays off of your choosing
    • Paid Maternity and Paternity Leave
    • 4% company matching 401(k) with no vesting period
    • Quarterly “Work Wherever” allowance
      • Use to make your remote work wherever set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself… really, whatever.
    • Creative environment where you can make a difference
    • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won’t cost the company much money because you won’t use it.
    • Trail Mix Bar — oh yeah.

    Responsibilities:

    • Uploading documents into clients accounts accurately and in a timely manner
    • Auditing accuracy of large data sets within our software
    • Maintaining large data sets
    • Verifying client information
    • Verifying state agency information within our software
    • Helping customer service staff with data projects

    Requirements:

    • Desire for accuracy
    • Ability to perform complex searches
    • Willingness to help others and be part of the team
    • Ability to work diligently on your own
    • Type at least 50 words per minute
    • Basic computer skills
    • Willingness to learn and take on projects

    APPLY HERE

    Customer Support Advocate, Tier 1 (Contract)

    by | Sep 10, 2021 | Uncategorized

    Airtable is seeking an enthusiastic Customer Support Advocate that will be responsible for Tier 1 support to help enable our customers! We’re looking for someone who is highly empathetic and whose passion is providing people actionable solutions. This role requires a love of learning and clear-writing skills.

    We are currently hiring Tier 1 CSAs who are willing and able to work 9:00am – 6:00pm PST

    What you’ll do

    • Provide exceptional customer service helping everyone—from nonprofit managers to Fortune 500 executives—realize their goals through Airtable.
    • Handle all of our tickets with the ability to answer any and all Tier 1 questions in regard to Airtable, ranging from billing questions to general product knowledge inquiries, and escalating to Tier II when troubleshooting capacity has been reached or recognizing when the issue is a bug.
    • Develop deep customer intuition to empower Airtable’s customers to achieve their goals.
    • Relay customer feedback and highlight improvement opportunities to inform future Product, Growth, Marketing, and Customer Support initiatives.

    Who you are

    • Confident handling customer support live (eg. chat, screen share) or asynchronously (eg. email)
    • You approach every situation with high empathy.
    • Written communication is your forté; you can distill complicated topics into something clear and succinct.
    • Problem solving excites you
    • You believe great customer support can transform a user’s experience.
    • You are a self-starter who takes initiative and is energized even when a clear path isn’t laid out for you.
    • You have 1+ years of professional experience, ideally in a fast-paced environment.

    Bonus points if

    • You previously worked in a customer-facing role.
    • You have experience setting up and using Airtable (personally or professionally).

    APPLY HERE

    Customer Support Advocate, Enterprise Support

    by | Sep 10, 2021 | Uncategorized

    Remote

    We are looking for individuals who have deep Airtable experience, enjoy being in consultative creative problem-solving roles, and who are passionate about providing people actionable solutions.

    Airtable is on a mission to democratize software creation and empower anyone to “create anything.” Enterprise Customer Support Advocates play a powerful role in our mission by working side by side with Airtable’s amazing Enterprise-plan customers to educate, resolve issues, collaborate on product scenarios, and optimize their most important base designs. 

    As a member of our Customer Support Advocate, you will craft, troubleshoot, and optimize powerful workflows for customers across a wide range of industries and multiple stages of development to help them maximize the value of Airtable within their teams. Each customer has unique needs and you act as their trusted, dedicated resource, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they work. You will develop strong relationships with our business partners and work with Customer Success Managers, coordinating every aspect of our support interactions with these customers, from the first contact to final resolution.

    You’ll also use your unique vantage point into customer preferences, pain points and best practices to identify expansion and workflow optimization. Just like Lego blocks, what our customers build with Airtable is much more than the sum of its parts. No team knows this better than our Enterprise Customer Support Advocates, who act as consultative problem solvers to our largest customers, serving as a bridge between their needs and our product.

    What you’ll do

    • Provide targeted customer support at pivotal points in a customer’s lifecycle (ie. new-purchase, expansion opportunity, customer-retention)
    • Handle all types of tickets, answering Airtable related questions, ranging from base design to formula creation, and escalating issues when needed.
    • Confident handling customer support live (eg. chat or screen share) or asynchronously (eg. email) support for an increasing area of domain expertise to model any kind of workflow, from editorial calendars for major publications to fire truck inventories for fire departments.
    • Anticipate customer needs and problems before they surface; develop deep customer intuition to empower Airtable’s customers to achieve their goals.
    • Learn about customer’s business priorities and guide them on how to best leverage the Airtable product with consultative high-touch support, scheduled troubleshooting, workflow conversations, base-builds and optimizations, and by answering existing questions with the goal of training the trainer. Partner with Customer Success and Sales to further our customer’s success.
    • Proactively surface customer feedback and highlight improvement opportunities to inform Product, Growth, Marketing, and Customer Support initiatives.

    Who you are

    • A love for Airtable and past experience with the product (personal or professional!)
    • You have 2+ years of client management, support or consulting experience, ideally in an enterprise-focused role at a B2B technology company. You have a track record of creating a significant impact for your customers.
    • You are an exceptional written and verbal communicator.
    • Problem-solving excites you! You dig in to learn the “why” behind the “what.” You thrive in technically complex or nuanced situations. 
    • You are a self-starter who takes initiative and is energized even when a clear path isn’t laid out for you.
    • You enjoy building strong relationships and partnering with a range of customers from individual business owners to C-level executives
    • You are consultative and able to navigate the complexities and needs of customers across varied industries, team-structures, sizes, and lifecycle-stages.
    • You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers. 

    Bonus points if you have…

    • A strong interest and familiarity with various productivity tools
    • Experience at a small, fast-growing startup

    What We Offer 

    • We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 65%)
    • Complimentary One Medical membership for individuals and dependents
    • High deductible health plan with health spend account contribution
    • $250 monthly wellness stipend for you to invest in your overall wellness
    • Mental health support
    • Family planning support (fertility, adoption, and surrogacy)
    • Generous vacation and sick time
    • 16 weeks of parental leave
    • Learning & Development: we offer a $2,000 per year stipend for your personal career development

    APPLY HERE

    Data Entry Specialist

    by | Sep 10, 2021 | Uncategorized

    Job Details

    Description

    Data Entry Specialist

    Remote, US                        OneStream Software LLC

    Benefits Offered                 Vision, Medical, Life, Dental, 401K

    Employment Type              Full-Time

    ABOUT THE JOB

    We are looking for a Data Entry Specialist to join our growing team! This requires a motivated individual who is organized and can accurately manage and manipulate data from a variety of sources. In this role, the individual will be working with Sales data and should be comfortable working independently – and often with a high volume of data. The Data Entry Specialist will be aligned to work closely with the Sales Operations team as well as other cross-functional teams to qualify, research, organize and enter data into internal systems like Salesforce as well as Microsoft Excel. 

    RESPONSIBILITIES

    • Assist with ongoing data clean up in CRM databases
    • Assist with data migration related activities
    • Manage Sales Support ticketing of internal day-to-day requests via ServiceNow
    • Research contact and company information across various databases such as LinkedIn and ZoomInfo
    • Update/add contact, company, and territory information in Salesforce
    • Create, merge, and assign accounts and contacts in Salesforce
    • Assist with other needs as they arise, related to Sales and Marketing administration / data entry

    QUALITIES OF A SUCCESSFUL CANDIDATE

    Formal Education and Certification

    • Bachelor’s Degree in a business-related discipline preferred

    Knowledge and Experience

    • One to three years of successful business experience
    • Experience with Microsoft Office Tools

    Personal Attributes

    • Excellent verbal and interpersonal skills
    • Able to work independently
    • Able to work in fast-paced environment
    • Results-driven
    • Detail-oriented
    • Able to multi-task
    • Flexible and adaptable
    • Legally authorized to work for any company in the United States without sponsorship.

    WHO WE ARE

    OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, Tiger Global and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations.  OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making.  All this is delivered in a cloud platform designed to continually evolve and scale with your organization.

    With over 750 customers, 200 implementation partners and over 900 employees, our primary mission is to deliver 100% customer success.

    We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team. We have a casual dress environment and modern office.

    WHY JOIN THE ONESTREAM TEAM

    • Transparency around corporate structure, salary, and benefits
    • Core value of customer success
    • Variety of project work (not industry specific)
    • Strong culture and camaraderie
    • Multiple training opportunities

    Benefits at OneStream Software OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

    • Excellent Medical Plan
    • Dental & Vision Insurance
    • Life Insurance
    • Short & Long Term Disability
    • Vacation Time
    • Paid Holidays
    • Professional Development
    • Retirement Plan

    APPLY HERE

    Tutorial Video Creator

    by | Sep 10, 2021 | Uncategorized

    ~$30 per hour, ~20 hours per week.

    Our team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, Colombia, Turkey, Nigeria, South Africa, the UK, and Romania. It doesn’t matter where you live or what time zone you’re in.

    Your main responsibility will be to create video tutorials to accompany our website’s documentation and blog. Ideal candidates will also have experience with WordPress and software development.

    Flexibility & Remote Work

    These days pretty much every software company is remote, but we’ve been doing this for over a decade. We don’t use Slack, we don’t have meetings, and we’re never going to ask you to Zoom into some bizarre and awkward social hour during your off-hours. This job will not leak into your personal life like so many other remote positions that blur the lines between work and home.

    We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the morning, or the evening, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don’t feel like working and take the day off without telling anyone. We don’t care where or when you work.

    Our official time off/vacation policy is:

    1. Update the availability calendar if you are not available to work for more than 2 days in a row.
    2. Let your manager know if you will not be able to meet your agreed-upon hours per week or if you will not be able to deliver something on time.

    Responsibilities

    • Record and edit videos on assigned topics.
    • Write a tight video outline that includes only what is necessary.
    • Prepare graphic assets and mock data.
    • Learn how our products work and how our customers use them.

    Requirements

    The only thing we really care about is the ability to create extremely high-quality videos. The more of these boxes you can tick the better, in descending order of importance:

    • Minimum availability of 20 hours per week.
    • Flawless spoken English, accents are ok.
    • Able to explain complicated, technical topics in simple terms.
    • Fast and hands-on learner. Able to quickly become familiar with our products and learn new things about WordPress, PHP, and related technologies.

    How To Apply

    Send an email to [email protected]. Use ‘Hiring – Tutorial Video Creator’ as the subject of your email. We would love to be able to reply to everyone, but we simply receive too many applications for that to be possible.

    In the body content of the email:

    Content Editor (Remote)

    by | Sep 10, 2021 | Uncategorized

    Job Description

    This position is available as a remote position. If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY). H-1B Visa Sponsorship Not Available, W2 only.

    Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, a division of Clark Associates, is looking for entry-level candidates who possess strong writing and research skills to join our growing company as Content Editor. This role focuses on developing and editing engaging written and visual content for our website and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

    As a Content Editor, you will:

    • Write and edit in-depth product descriptions with the perfect blend of creative and technical writing skills
    • Enter shipping information and relevant product data into our database
    • Research and compile informative product buying guides to influence purchasing decisions
    • Regularly correspond with external vendors and internal departments to complete projects
    • Edit product descriptions, buying guides, and supportive text throughout our e-commerce website
    • Maintain quality control by reviewing content updates, marketing materials, and other site text and employee work
    • Manage an ongoing task list of buying guides, special projects, and several hundred product descriptions per week
    • Participate in team meetings and product trainings
    • Communicate with the Procurement, Site Maintenance, Photo, Video, Design, and SEO departments to complete projects on deadline
    • Attend conferences related to the food industry and develop a knowledge of the food service industry

    We are looking for driven, motivated candidates who:

    • Have solid written and verbal communication skills
    • Are self-motivated to complete work assignments
    • Possess strong attention to detail
    • Are able to multi-task
    • Are receptive to feedback on their work
    • Take initiative to solve problems independently
    • Are willing to learn new tasks and new software
    • Can adopt our writing style
    • Have superior research skills
    • Are open to evolving with the role
    • Are willing to suggest improvements related to site features and ongoing projects
    • Are familiar with the Microsoft Office Suite, including Excel

    We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

    Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, game room, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.

    As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.

    To qualify, candidates must have:

    • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
    • Access to a home router and modem.
    • A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
    • A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
    • The desire and ability to work and communicate with other team members via chat, webcam, etc.

    Work from home benefits include:

    • The essential computer equipment, such as hardware and software, needed to perform your job.

    If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Content Editor position with you! Submit your resume and apply online today.

    APPLY HERE

    Contract Assistant, Temporary

    by | Sep 10, 2021 | Uncategorized

    Contract Assistant, Temporary – ( 2112562 )

    Description

    The Contract Assistant is a role within the Clinical Assessment Contracts & Licensing Team. The ideal candidate will be computer savvy with a keen eye for detail. The candidate will be responsible for creating accurate data records that are easily accessible through a digital database. The candidate will be responsible for creating large numbers of metadata tags for translated documents without mistakes, verifying data by comparing it to source documents, and retrieving data from the database or electronic files as requested. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

    Qualifications

    • Great attention to detail.
    • Ability to following directions, take initiative, and make independent decisions.
    • Experience working in a team-oriented, collaborative environment.
    • Familiarity with Microsoft Office tools, especially Excel and SharePoint or other document management systems.

    Primary Location : US-IA-Iowa City

    Other Locations : US-RE-Remote

    Work Locations :

    US-IA-Iowa City-2510 North Dodge

    2510 North Dodge Street

    Iowa City52245

    Job : General Business Operations

    Organization : Assessments Clinical

    Employee Status : Fixed Term

    Job Type : Standard

    Job Level : Entry Level

    Shift : Day Job

    Travel : No

    Job Posting : Sep 1, 2021

    Job Unposting : Ongoing

    Schedule: : Full-time Temporary

    Req ID: 2112562

    APPLY HERE

    Member Billing Associate

    by | Sep 10, 2021 | Uncategorized

    The opportunity: Parsley Health is seeking a Member Billing Associate to join our team. The Member Billing Associate will be focused on the oversight of our work with external billing vendors and payers, actively collecting payments from members for medical services, and monitoring the A/R and collections components of the business. You will also work with internal teams to resolve payment and billing issues. This role reports into the VP of Commercial Operations. What you’ll do:

    • Communicate with patients regarding outstanding balances, questions about their bills, and setting up payment plans when necessary.
    • Manage A/R follow ups and resolve billing errors with our external vendors.
    • Act as a liaison with internal and external partners to resolve claims and billing issues, including issues with pending, rejected or denied claims, submissions and collections.
    • Identify trends or issues and initiate corrective action to improve revenue cycle management.
    • Ensure that all payment posting from various payers happens in an accurate and timely fashion.
    • Manage protected health information and follow all HIPAA policies and procedures.
    • Provide feedback and advice on product/technology/service improvements.

    What you’ll need:

    • 2+ years in the health tech or medical field in a similar position (experience working in a startup environment is a bonus).
    • Excellent communication skills with the ability to communicate professionally with other departments.
    • Experience partnering with different payer billing processes and external billing software.
    • Experience overseeing appeals process to payers (owned by external billing vendor).
    • Comfort in amorphous environments and with constantly evolving priorities.
    • Tech-savviness: comfortable adopting new technologies and platforms and efficient in tech-related tasks.
    • An ability to work in a fast-paced environment.

    Benefits:

    • Great compensation package
    • Meaningful equity stake
    • Complimentary Parsley Health Complete Care membership
    • Medical, Dental, and Vision insurance
    • 401K + Employer Matching
    • Commuter Benefits
    • No meeting Wednesdays
    • Flexible work environment
    • Generous 4+ weeks of paid time off

    APPLY HERE

    Billing Specialist (Remote – Nationwide) – Vituity Revenue Cycle Management

    by | Sep 10, 2021 | Uncategorized

    Billing Specialist – Vituity Practice Management

    At Vituity, We Combine Knowledge+Humanity

    If you want to be part of changing healthcare to better serve patients, you are in the right place. Vituity brings together a committed team of clinicians and business professionals to care for patients with acute medical conditions, making a big difference in the lives of our 6.5 million patients nationwide. If you want to work with a diverse group of people who are tackling some of the healthcare industry’s most challenging situations from the inside, look no further. As a Vitan, you’ll work with health systems and providers nationwide to develop and implement innovative solutions. With nearly 50 years of leading change, you’ll join a team of individuals dedicated to our culture of caring.

    The Impact You’ll Make

    In this role, you are responsible for processing front-end duties within Billing Operations. You will verify insurance coverage of payers, identify account classification, process billing exceptions, and perform administrative duties as it relates to billing operations.

    Additional responsibilities include, but are not limited to:

    • Account classification
    • Insurance coverage verification
    • Exception processing
    • Office assistant tasks

    What You Will Bring

    We’d love to hear from candidates with:

    Required Experience and Competencies:

    • High school diploma or GED
    • One or more years of experience in billing operations

    Preferred Talent Assets:

    • Prior experience working in the healthcare industry

    Vituity Values: #CultureofCaring

    When you are a part of Vituity, you embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means you have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables you to re-imagine healthcare and bring about lasting change.

    Each Vitan is expected to demonstrate a commitment to service, values, and professionalism through appropriate conduct and demeanor at all times in interactions with physicians, patients, visitors, and colleagues.

    Benefits & Beyond

    We care about the whole you! Our best-in-class competitive benefits package combine to offer opportunities for where you are today and what you may need in the future.

    • Superior health plan options
    • Top Tier 401(k) retirement savings plans that offer a very generous match
    • Outstanding Paid Time Off: Three weeks vacation, Paid holidays, Sabbatical
    • Student Loan Repayment Program
    • Wellness Program
    • Professional and Career Development Program

    APPLY HERE

    Word Processor (Part-Time)

    by | Sep 10, 2021 | Uncategorized

    • Job Description:Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and health industries. Leidos is seeking a part-time, mid-level Word Processor to support environmental projects with operations located in Reston, VA.The successful candidate will join a team of scientists supporting Federal, State, and commercial customers in environmental investigation, cleanup, and stewardship of properties (e.g., current and former military bases, NASA facilities) and other environmental missions (e.g., asbestos and lead-based paint abatement and dune erosion evaluation).Location: Work remotely but must be able to provide real-time communication during typical EST business hours. Travel to the Reston office may be required a few times a year.Schedule: This position will work 20 to 24 hours per week Monday through Thursday.Primary Responsibilities:
      • Use Microsoft Word to complete corrections and revisions; insert figures and tables from other formats; create/update styles; adjust spacing and formatting; and standardize headings, margins, and indentations.
      • Responsible for formatting documents and producing draft and final documentation suitable for publication using Microsoft Word. 
      • Use Adobe Acrobat to convert Word documents to pdf format, create bookmarks, and combine multiple pdfs into one pdf. 
        Required Education & Experience:
      • High school diploma or GED equivalent with 2+ years of experience working with word processing software and applying software functions to prepare documents.
      • Possess advanced knowledge of Microsoft Word with ability to use intermediate and advanced program features.
      • Possess strong working knowledge of Adobe Acrobat with ability to create bookmarks and combine multiple pdfs into one pdf.
      • Must be able to work closely with editors and project managers, but must also be able to work independently and manage multiple word processing projects simultaneously.
      • Work collaboratively with a team, communicate frequently, pay attention to detail, and manage time efficiently.
      • Maintain record of work accomplished and appropriately file documents to the archives when completed. Preferred Qualifications:
      • Associate’s Degree is desirable.
      • Proficient with Microsoft Excel and PowerPoint.External Referral Bonus:IneligibleExternal Referral Bonus $:Potential for Telework:Yes, 100%Clearance Level Required:NoneTravel:Yes, 10% of the timeScheduled Weekly Hours:24Shift:DayRequisition Category:ProfessionalJob Family:Administrative
      • Pay Range:Pay Range $40,950.00 – $63,000.00 – $85,050.00

    APPLY HERE

    Provider Data Specialist – Remote Nationwide

    by | Sep 10, 2021 | Uncategorized

    OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.   

    Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported in building an impact and fast paced career? With UnitedHealth Group you can have all of the above, everyday. Join us and you’ll play a key role in managing data about the physicians and specialists who are part of our provider networks. This role will put you on a team of incredibly talented technology and business professionals. You’ll discover the impact you want and the resources, backing and opportunities that you’d expect from a Fortune 6 leader. 

    Get ready for some significant challenge. You’ll work on technical projects that require you to perform as a consultant; supporting implementation, loading contracts and troubleshooting non – standard automation piece. 

    Working Schedule: This position is full-time (40 hours/week) Monday- Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 7:00am-9:00am start times). It may be necessary, given the business need, to work occasional overtime.

    You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

    Primary Responsibilities: 

    • Help manage provider data and maintain and improve databases
    • Reporting and extracting data for various reports and analyses
    • Coordinate corrective activities to clean database and retain users
    • Manage communication processes with other departments regarding database improvements  

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    • High School Diploma / GED (or higher)
    • 1+ year experience in the healthcare industry 
    • 2+ years of data entry experience

    Preferred Qualifications:

    • Undergraduate degree (or higher)
    • Proficiency in Microsoft Excel, Access and PowerPoint (Ability to create, edit, copy, send and save) 
    • Proficiency with medical terminology
    • Intermediate level of proficiency in tracking, trending and reporting on metrics

    Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Colorado Residents Only: The hourly range for Colorado residents is $15.00  to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

    APPLY HERE

    Communications Manager, Shopper Value

    by | Sep 10, 2021 | Uncategorized

    About the role

    We are looking for a marketing communications rockstar to fill our Communication Manager, Shopper Value role. You’ll drive value for our 10 million active users by increasing their impressions, purchases, and loyalty to our brand partners – ultimately earning them more points! You’ll bring this to life by developing a content strategy that showcases the breadth of point-earning brands and Special Offers available, as well as creating personalized user journeys to drive behavior, and supporting marketing initiatives driven by our brand partners.

    Responsibilities

    • Drive the content strategy for brands and Special Offers and execute across all user-facing channels (email, push messages, in-app experience, social, etc.)
    • Identify untapped opportunities to amplify brands and Special Offers within our channel mix 
    • Build responsive user journeys that drive purchase behavior
    • Measure and report campaign performance
    • Collaborate with the Revenue Generation team to prioritize partner initiatives that maximize business objectives and optimize the user experience
    • Consult partner brands on marketing strategy and opportunities within the Fetch ecosystem

    Skills we believe you need for this position

    • 3-4 years experience in Marketing, Communications, Journalism, or similar experience
    • Experience developing and/or executing a content strategy or brand storytelling
    • Phenomenal attention to detail
    • Superb communication skills, both verbal and written
    • Thrive in a fast-paced environment under tight deadlines
    • Entrepreneurial spirit and a self-starter
    • A sincere belief in the power of collaboration
    • People management skills
    • Fluency in marketing automation platform and/or CRM systems (ex: Iterable, SalesForce, Hubspot, Marketo, MailChimp, etc.)

    Bonus points if you. . .

    • Have experience in a client-facing role or working within an agency
    • Spanish or French language proficiency

    APPLY HERE

    Chat Support Specialist

    by | Sep 10, 2021 | Uncategorized

    Job Description:

    We are looking for tech savvy people to provide customer support and basic troubleshooting for mobile wireless customers. The Chat- Care & Tech Support Specialist is responsible for providing an excellent customer experience and technical support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. You may, on occasion, interact with customers verbally via outbound phone calls. Due to channels of communication, some responses to customers may represent the client publicly. 

    Responsibilities include:

    • Providing each customer with a world class experience.
    • Answering product and tool related questions.
    • Guiding Customers through placing orders, updating account information, and conducting basic troubleshooting of mobile devices.
    • Be the front-line responder and act as a consulting concierge for helping customers find the best possible solution.
    • Act as an advocate for the company in social care spaces by using engaging dialogue and answering questions appropriate to the incoming care format in accordance to the brand voice.

    All you need is:

    • Customer Service Experience! As chat is the only way these customers can interact with the provider, it is important that we build a team who is well equipped to provide a top-notch customer service experience! We look for people who can engage end-users by conveying empathy, a willingness to help, and expertise.
    • Tech Savvy! As this is a chat program, and the product is mobile phone technology, we look for someone who has a high level of comfort using both computers and smart phones. Additionally, we look for someone with the Ability to look beyond obvious solutions and experiment with different approaches to solving problems to logically troubleshoot technical issues.
    • Written Communication Skills! As the customer cannot see or hear you, there is a need for flawless grammar, spelling and punctuation as well as well-structured responses. This helps ensure the customer is reading the message as you intended it.
    • Ability to type a minimum of 40 WPM
    • Attention to detail and process adherence
    • Quick adaptation to process changes as needed
    • Ability to work independently, self-learner

    What we offer:

    • Competitive hourly rate – $13/hr
    • Medical, dental and vision benefits
    • Paid training & PTO
    • Advancement opportunities – 80% of our frontline leaders have been promoted from within
    • Additional pay incentives as well as monthly rewards & recognition programs
    • Employee Discounts
    • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

    Qualifications:

    Requirements to work from home:

    • Excellent Internet connectivity:
      • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
      • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
    • A productive, quiet and distraction-free, secure place to work
    • A headset to use for training and meetings that is/has:
      • USB
      • Dual ear
      • Noise-cancelling microphone
    • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

    APPLY HERE

    Data Entry Clerk

    by | Sep 8, 2021 | Uncategorized

    Administrative/Clerical

    Data Entry Clerk  ,   Posted: 9/1/2021Job Description

    Job ID#:

    47591Job Category:

    Administrative/ClericalPosition Type:

    Associate – W2Duration:

    1 monthPositions Available:

    400
    We have an outstanding Contract position for a Data Entry Clerk to join a leading Company remotely in TN, FL, AL, GA TX, IN, AR, MO.

    • Provide data entry/customer service for FEMA.
       

    Basic Requirement:

    • High school diploma or GED required.
    • Bilingual – Spanish /English a plus
    • Must be able to obtain Public Trust and be fully adjudicated. Will start on a waver.
    • Ability to interact patiently, courteously, and effectively with a diverse population.
    • Proficient in the use of Microsoft Office products.

     Job Requirements

    Minimum Security Clearance:

    No Clearance

    APPLY HERE

    Digital Campaign Coordinator

    by | Sep 8, 2021 | Uncategorized

    Job Summary:  

    The Granicus Experience Group (GXG) is our in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our nonpartisan federal, state and local government clients better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. 

    GXG takes a consultative, collaborative approach to helping our clients maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action. 

    The opportunities to make a difference while working on digital-first initiatives for the public sector are limitless. Your role will require you to create new ideas, work directly with our government clients to flesh out these ideas, and help bring these ideas to reality. Our projects are typically long-term engagements completed in collaboration with Granicus and client professionals. 

    Our growing team of digital thinkers and creators drive excellence through the design, development and/or delivery of programmatic campaigns and content. Strong candidates will have a proven track record of delivering programmatic digital campaigns for clients, preferably for government. Candidates will have experience developing content for multichannel campaigns and/or websites, analyzing data to inform decisions, and leading large-scale or program-level projects for clients.  

    Campaign coordinators support our team’s campaign and content development, regardless of platform, supporting the sending and drafting of content and campaign plans. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients. Our campaign team collaborates closely with our strategy and data teams to assess the effectiveness of our plans over time. 

    Projects range from assessing the effectiveness of a rural county’s digital communications initiative, to driving awareness-to-action of a state-wide social services initiative, to growing a large federal agency’s digital audience in a short timeframe, to managing the largest online community to advance national preparedness and resilience. The position reports to the Manager of the Granicus Experience Group based in D.C. 

    What You’ll Do:

    • Support digital campaign execution for public sector clients. Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites.
    • Draft and send content for clients’ various email, SMS, social media and web-based campaigns 
    • Maintain proactive approaches to executing client initiatives, showing initiative and following best practices.Continuously demonstrate a polished, professional relationship with colleagues and clients by being organized, prepared and proactive. Have an authentic and polished presence at all times. 
    • Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform. 

    Skills & Requirements

    Who You Are:

    • 1+ years of digital campaign support, preferably in a digital/social media company serving government or at a government agency.
    • Solid written, verbal and presentation skills, with a passion for creative campaigns and content, preferably with client-facing experience 
    • Ability to create content across email, SMS, social and web, guided by best practices for A/B testing, using data to inspire content, and engagement-driving efforts  
    • Understand and use digital tools, technologies and trends, then leverage those for client success 
    • Ability to be flexible in a changing work environment and to work well under pressure 
    • Consistently execute against simultaneous projects in a fast-paced environment Experience and/or enthusiasm for working with government. Passionate about public service, citizen engagement and all things digital 
    • Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables. 
    • Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities. 
    • Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration. 

    APPLY HERE

    Data Entry Associate – Work From Home

    by | Sep 8, 2021 | Uncategorized

    RequirementsHigh School Diploma or GED and previous data entry experience required. PC functionality including MS software (Word, Excel, Outlook).Job Description

    Job Title: Data Entry Associate

    Software: Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, Atlas, Internet, JIRA, Basic Computer Skills

    Skills

    Acute attention to detail

    Good communication skills

    Ability to work and communicate well with customers

    Able to work with minimal supervision

    Ability to work in a fast-paced environment

    Can multi task easily — Essential to this position

    Accuracy and speed

    Dependability

    Fast learner

    Able to work flexible schedule during holiday periods including weekends as needed

    The primary responsibility of this position will be to handle data input requests including BGS, Consumer, Stores, Donations, Wholesale, Interdepartmental, and Enterprise into our order entry system. Works closely with Data Entry Team Leads and Department Manager to prioritize and complete work.

    Data Entry Duties

    • Entering Orders
    • Editing Orders
    • Uploading BGS orders into Atlas
    • Mail and fax consumer orders
    • Some contact with customers by phone – minimal Emails (Microsoft Outlook)
    •  
    • Monitor and work customer requests from multiple email queues
    • Answering internal and external requests Catalog Requests
    •  
    • Retrieve new customer requests
    • Remove customers from mailings per requestsKnowledge of:
    •  
    • Professional customer service practices
    • Basic math concepts
    • English grammar, spelling, and punctuation

    APPLY HERE

    Work at Home Data Entry Associate-Hebron

    by | Sep 8, 2021 | Uncategorized

    ob Description

    Have you ever wanted to work in a Call Center, but don’t like talking on the phones? Do you enjoy data entry and want to earn a little extra Holiday Money? Take a seasonal position with us! Paid on the job training.

    Our Seasonal Data Entry Associate/ Order Blaster is responsible for entering large business orders and updating spreadsheet information. Must have excellent data entry skills and be comfortable with Microsoft Excel, Word and Outlook as well as communicating with other departments.

    Duties:

    • Process all incoming Excel (Macro and Non-Macro) orders.
    • Format Excel orders as needed.
    • Set up Profiles for all Excel orders.
    • Process incoming paper orders from both Consumer and Business Gift Division in a timely manner to meeting demanding deadlines.
    • Process incoming Treasury Batch orders efficiently while meeting deadlines for Treasury.
    • Execute Customer Gift History lists.
    • Enter Catalog requests and address changes.
    • Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards.
    • Monitor and maintain business and product knowledge information by utilizing all available resources.
    • Processing Special Projects for various departments throughout the company.

    Requirements

    • Must have 6 months of data entry experience.
    • Medium to advanced knowledge of Excel.
    • Excellent verbal and written communication skills.
    • Strong organizational skills and multi tasks in order to meet the demands of the Business Gift Division.
    • Type 35 wpm.
    • Proven knowledge of navigation of a computer.
    • Excellent spelling and grammar.
    • Detail oriented.
    • Possess strong problem-solving skills.

    APPLY HERE

    Part-time Remote Call Analyst

    by | Sep 8, 2021 | Uncategorized

    Position description:

    A day in the life CAN WORK UP TO 29 HOURS PER WEEK

    As a Part-time Remote Call Analyst, you will be responsible for listening to recorded phone conversations between clients and their customers from the comfort of your own home! You will learn to evaluate these calls based on pre-set criteria for call handling to identify missed sales opportunities. These services are accessories to our Callbright and Who’s Calling products, and work in a quality control capacity to allow dealerships to address problematic customer calls in a very short period of time.

    Requirements:

    • Successful applicants will have good written communication skills
    • Must be able to work 5-hour time block over the weekend
    • Ability to work with computers; no specific prior experience is necessary
    • A dedicated work area at your home with no distractions
    • Reliable personal computer (PC strongly preferred, but Mac ok if only option)
    • High-speed Internet
    • Internet Explorer 6 or Internet Explorer 7 preferred (Chrome or Firefox only work on a limited basis)

    APPLY HERE

    Social Media Moderator – North America

    by | Sep 8, 2021 | Uncategorized

    Have you ever fancied working in the social media industry but didn’t know where to start?

    Are you savvy with social media?

    Do you have great English written communication skills?

    Answered YES to all of the above? Then, we want to meet you!

    The Social Element is not your typical social media agency. Our number one focus is to provide business solutions for global clients through true human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including content, customer service, listening, reporting, and crisis management. We pride ourselves in having exceptional talent in our business. As the pioneers of social, we stay at the forefront by constantly creating, learning, and guiding. 

    Our relationships with our clients are true partnerships as we become an extension of their team: trusted, committed, leading.

    Currently, we are looking for an English speaking Moderator located in United States to support our clients’ brands and make sure their online reputation is kept safe at all times.  In this role, you’ll moderate user-generated content on allocated client sites, and write and post client-approved responses where required. You’ll be reviewing strong graphic images, and written content that violates the guidelines of the community. You’ll be also escalating content that falls within escalation processes (eg. child safety, bomb threats).

    JOB IS FOR YOU IF

    • Fluency in written and spoken English.
    • You are a social media enthusiast. You are confident with digital technology, and you know the latest trends in social media like the back of your hand.  
    • You’ll have sound judgement and brand awareness as you have to make sure posts respond in accordance with our client’s policies and guidelines.
    • You have strong communication skills and you know how to “read” between the lines.
    • Your background experience comes from either community management, translation, moderation, customer service or social media management.
    • If you have experience working in the Insurance industry, that would be superb!

    WORKING HOURS

    The shifts are 30mins long on the half hour starting 17:00 EST finishing at Midnight EST. At the weekend we also have more shifts, starting at 07:30 EST on the half hour every hour finishing at Midnight EST. 

    WHAT YOU’LL DO

    • Work autonomously to deliver an effective service for our clients, across a variety of social media channels
    • Understand the client’s social media strategy, tone-of-voice, and brand guidelines, so you can communicate with customers efficiently and effectively
    • Respond to complaints, queries, and to engage with the online audience
    • Be responsible for the reputation of the brand online
    • Work closely with senior members of the Client Services and Services teams to ensure the project is successfully managed
    • Collate and share feedback and insights gained from social media management of the client’s channels
    • Complete shift reports (internal reports) accurately and on time

    WHAT TO BRING

    • You’ll be expected to already be immersed in social media, but also show willingness to keep up-to-date with industry standards, research, and best practice
    • Attention to detail is a must, as you’ll be publishing content publicly online
    • Experience of using Facebook, Twitter, Instagram and YouTube; experience of platforms such as Pinterest, Instagram, and Vine would be a bonus
    • Adept at collating and analysing social media data for client reports
    • In-depth knowledge of social media platforms and their audiences
    • Confident using, and learning about new social media technology

    HOW TO APPLY

    If all this sounds like you, simply upload your resume and a covering letter (or a link to your cover letter video if you prefer).

    APPLY HERE

    Live Chat Sales Agent – Remote

    by | Sep 8, 2021 | Uncategorized

    Overview

    At Clearlink our sales teams are awarded year after year for their growth, and ability to build long-lasting customers. Our Live Chat Sales team is a team of results-based problem solvers who will have an impact on our overall success. We are looking for the driven, the goal achievers, and the optimist to join us. Clearlink invests in its employees at every level to help them develop themselves and their careers long-term.

    Breaking Down Your Day to Day

    • Represent Fortune 500 brands and help customers find products they need and want all through live chat
    • Ability to multitask and run multiple chats and conversations at a time
    • Establish trust with customers and grow the value of their purchase choices
    • Work with your team to collaborate, share success, build innovative processes, and work autonomously to reach personal achievements

    What You Need

    • Six months in sales, customer retention, or customer service with a strong desire to sale
    • Expertise in written communication with strong grammar and typing etiquette
    • Growth Mindset with a willingness to embrace opportunity to learn and commitment to personal agility
    • Ability to use a sales process to consistently meet and exceed goals
    • Strong people-orientation and communication; you are excellent over live chat
    • Experience and expertise with computer based work
    • High school diploma or GED
    • High-speed internet and a dedicated and a quiet at-home workspace

    What We Offer

    • $10/hour guaranteed base + uncapped commission – average earning potential of $18-$24/hour
    • Must live in AZ, ID, TX, UT
    • Over two weeks paid time off
    • Monthly employee development classes
    • Award-winning healthcare coverage and wellness programming, yoga classes, and personalized nutrition and fitness coaching
    • 401(k) matching
    • Investment in your personal development: tuition reimbursement, flexibility around college schedules, and leadership programming
    • Generous PTO and work / life integration

    Self-Recorded Interview Required

    The first step in your interview process is to complete your self-recorded video interview powered by HireVue. This will be able to be completed on your own time using either your computer or phone. We ask that once you receive your email interview invite you to complete it as soon as possible, but no later than 48 hours. This video interview will give us the chance to get to know you through a brief introduction and helps to give us a feel for if this position might be a good fit for you. We can’t wait to learn more about you!

    More About Clearlink

    Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink’s leading-edge technology and 2,000 digital marketing, sales, and data science specialists are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey. In the past year alone, Clearlink and our people have been honored with over a dozen awards, including:

    • Utah Business Magazine’s 40 Under 40 Awards
    • Utah Business Magazine’s 30 Women to Watch Awards
    • Utah Business Magazine’s 20 in Their 20s Awards
    • Utah Business Magazine’s Fast 50 Awards
    • Utah Diversity Connection, Large Business Diversity Award
    • The Stevie Awards, Achievements in Health and Wellness
    • The Stevie Awards, Achievements in Developing and Promoting Women in Business
    • The Stevie Awards, People-focused CEO of the Year
    • Utah Business Magazine’s CEO of the Year
    • Achievers 50 Most Engaged Workplaces Award
    • Women Tech Council’s Shatter List

    What Happens Next:

    A recruiter will contact you within the next business day to schedule an interview. Make sure to check your text messages and email!

    APPLY HERE

    Seasonal Content Reviewer – Reno, NV area – Work From Home

    by | Sep 8, 2021 | Uncategorized

    Zazzle is seeking Content Reviewers who will have a direct role in influencing the product Zazzle creates while also influencing the overall customer experience! This team is the front line of defense for our brand, reviewing user and designer-submitted designs to ensure they abide by Zazzle’s user agreement and content guidelines with a focus on copyrights, trademarks, and other forms of intellectual property rights to ensure a positive experience for customers and designers shopping at Zazzle and using our design tools. Reporting to the site supervisor and based in Reno, Nevada, Seasonal Content Reviewers are crucial remote working supports in Zazzle’s quest to put as many options as possible in front of customers. You’ll join Zazzle’s Validation team, becoming a part of a team that protects Zazzle’s brand, designers and content partners. This is a seasonal assignment that is expected to last from September 27th 2021 through early January 2022. We are currently offering the following shift at a starting pay rate of $16 per hour:3:00pm – 11:30pm (M-F)1:00pm – 9:30pm (Tuesday-Saturday)
    Start dates: 9/27/21 & 10/11/21 Now, for a bit more about us. You might have heard of Zazzle, and we bet someone you know has used Zazzle. But for the uninitiated, Zazzle is a destination where you can design, sell, and customize thousands of products and designs. Our mission is to enable our users to create anything imaginable. We have millions of customers and a million plus independent designers on our platform, we’re profitable, and we’re (secretly) a global juggernaut that’s growing like crazy. We have fun, and we lead with empathy. In fact, leading with heart is one of our values.

    As a Content Reviewer, you will:

    • Review, detect, and confirm designs that are copyrighted, trademarked, or protected by other forms of intellectual property rights.
    • Ensure that Zazzle does not offer or produce merchandise that is unauthorized or unlicensed.
    • Protect Zazzle’s brand and maker partners from unauthorized and inappropriate designs.
    • Resolve issues that pertain to violations of any content guidelines and to escalate difficult situations to team Leads and Supervisors if necessary for additional review.
    • Identify, process, and complete basic to intermediate design fixes for customer designs
    • Perform other duties, including supplemental customer service tasks such as emails and returns processing as assigned.

    Your Qualifications

    • 0-2 years professional experience, and a High School Diploma
    • Technological awareness and familiarity with social media, computers, and general media is vital.
    • Familiarity with Microsoft Office Suite (Word, Outlook, Excel), Google Drive (Sheets, Docs, etc) and internet research (search engines, social media feeds, news and other sources of digital information)
    • Must be highly knowledgeable of pop culture, celebrities or otherwise noteworthy figures from throughout history, media trends, religion, politics, etc.
    • Problem-solving skills with the ability to resolve or escalate issues to a supervisor before they arise.
    • Understanding of copyrights, trademarks, and other forms of intellectual property rights.
    • Excellent communication skills both verbally and in writing.
    • Ability to learn swiftly, receive constructive feedback objectively and put requested improvement into action effectively.
    • Ability to work in a self-driven, self-motivated environment with minimal supervision
    • Must be a team player, have a can-do attitude, and work well with others!
    • Familiarity with Zazzle’s marketplace and design toolset is a huge plus
    • Creative thinker, problem solving mind-set, with an eye for high quality designs.

    Education Requirements

    • High School Diploma or equivalent
    • Some college experience preferred

    Zazzle is people-powered; we care about your success. Our benefits include work from home, health and wellbeing coverage, profit sharing, and so much more. We are pet-friendly and lead with purpose because we’re on a mission to make and create anything imaginable.We’re looking forward to meeting you – there’s so much more to share. Apply Now.

    APPLY HERE

    Data Entry/Audit

    by | Sep 7, 2021 | Uncategorized

    Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

    Entry level job duties include but not limited to:

    • Preparing and sorting documents for data entry.
    • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
    • Resolving discrepancies in information and obtaining further information for incomplete documents.
    • Reports directly to Quality Control/Data Entry Manager
    • Completes Data Entry of all requests
    • Records any relevant notes on specific requests for further/proper handling throughout the request life-cycle
    • Identify and accurately classify each request
    • Uphold HealthMark Group’s values by following our C.R.A.F.T.
    • Work quickly to meet the high-volume demand

    Requirements:

    • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
    • Attention to detail
    • Knowledge of grammar and punctuation
    • Ability to work to time constraints

    APPLY HERE

    Data Entry Clerk

    by | Sep 7, 2021 | Uncategorized

    Job Title: Data Entry Support (Document Generation)

    Compensation: $17/hr

    Location: Fully Remote

    Contract Duration: 6 months, possible extension

    Schedule: 40 hours/week

    • Monday-Friday; department is open 8am to 7 or 8pm PST, will be assigned an 8 hour shift during those hours of operation
    • Each team member will be asked to work one Saturday and one Sunday each month, rotating weekend schedule

    Additional Details:

    • Our client just launched additional brokerage services and is now providing wider services for main buyers and have received great traction!
    • Decent amount of non-licensed work — preparing offers for listing agents
    • Will be expected to own that piece of document generation (preparing offer documents) in order to fee up the licensed team to focus on sales activities
    • Familiarity with MLS (grabbing data, data entry, learning CRM – creating docs and putting them into the correct buckets). High attn to detail, ability to communicate when you find problems

    Requirements

    – Strong communication and interpersonal skills (verbal, written, and listening)

    – Ability to multitask and communicate effectively with individuals of all backgrounds

    – Ideal candidate must have adept computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems

    – Apple Macintosh experience preferred

    – Solid understanding of data entry

    – Demonstrated typing accuracy

    APPLY HERE

    Quality Analyst Reporting Specialist (Remote) – Veterans Services

    by | Sep 7, 2021 | Uncategorized

    Quality Analysts (Reporting) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing case comments and sending reports to the Department of Veteran Services (VA), and discussing any issues with the QA team. They must promote and maintain a respectful, positive attitude in dealings with employees at all times. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

    • Process completed reports for final submission to VA through EMS
    • Work closely in conjunction with other Report Processing Specialists and QA Manager to submit all reports in a timely manner
    • Maintain thorough documentation of the process for all reports
    • Send “Daily Productivity” email with number of daily processed reports to QA Manager and Regional Operations Manager

    Education and Experience Requirements

    Additional Duties and Responsibilities 

    • Answer emails and phone calls from quality analysts
    • Attend meetings as directed
    • Communicate and assist other departments in a collaborative effort to expedite cases
    • Work effectively within a team dynamic
    • Adapt to new instructions, requests or procedures as provided
    • Maintain a high sense of urgency at all times
    • Ensure the confidentiality of Veterans’ records

    Requirements 

    • High School Diploma or GED equivalent required
    • Self-starter
    • Advanced verbal and interpersonal skills
    • Advanced written communication skills, to include excellent grammar
    • Advanced reading and comprehension abilities
    • Advanced analytical skills and detail-oriented
    • Advanced multi-tasking skills
    • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision
    • Proficient typing skills
    • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.

      Home Office Requirements

    • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
    • Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
      • OS for Windows – Windows 10
      • OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
      • Preferred memory – 4+ GB
    • If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
    • Hardwired internet (ethernet) connection
    • Private work area and adequate power source

    APPLY HERE

    Data Entry Associate, Support Services

    by | Sep 7, 2021 | Uncategorized

    POSITION OVERVIEW
    The Data Entry Associate will be responsible for entering data from medical claim forms into in-house database and other electronic record keeping systems 
    KEY RESPONSIBILITIES

    • Responsible for entering medical claim forms (i.e. HCFA-1500/UB-04) into in-house database, vendor web tools, etc. 
    • Serve as back-up for Scanning and provider service intake.
    • Performs other related responsibilities as assigned. 
    • Maintain awareness of and ensure adherence to Zelis standards regarding privacy.

    EDUCATION AND PROFESSIONAL EXPERIENCE
    Technical Skills / Knowledge:

    • Has basic understanding of key medical claims billing information that is required for entry into CMS and where that can be found on claim forms (i.e. HCFA-1500/UB-04).
    • Detail oriented and ensures accuracy when entering information from a claim, eliminating future delays and errors related to typo’s or missing information.
    • Computer proficiency and technical aptitude with the ability to utilize CMS and MS Office applications
    • Thorough knowledge of company and departmental policies and procedures

    Independence/ Accountability:

    • Requires close daily supervision
    • Ability to follow detailed instructions on assignments
    • Regularly reviews goals and objectives with supervisor
    • Must have professional manner and respect the confidentiality of administrative matters and files
    • Ability to manage and prioritize multiple tasks
    • Ability to work under pressure and meet deadlines

    Problem Solving:

    • Recognizes deviations from expected observations
    • Calls attention to results that require analysis
    • Completes work in a timely fashion
    • Outstanding ability to multiplex tasks as required
    • Attention to detail

    Leadership Activities:

    • Regularly attends and participates in departmental meetings
    • Must be proactive to ensure proper follow up and completion of projects
    • Must maintain a professional demeanor in sensitive situations
    • Assists other departments as necessary

    Communication Skills:

    • Must work well with others
    • Effectively communicates with others by giving and receiving feedback

    Customary Education and Experience:

    • High School Diploma
    • 2+ years of experience within healthcare industry preferred.
    • Solid written & verbal communication skills 
    • Knowledge of MS Outlook, MS Word, MS Excel & Internet Explorer
    • Strong prioritizing & organizational skills
    • Excellent typing/data entry skills

    PHYSICAL DEMANDS

    • Walking, standing and sitting
    • Long periods of computer usage
    • Handling – seizing, holding, grasping and fingering of objects, tools and controls
    • Reaching
    • Vision – close vision
    • Hearing- ability to receive detailed information through oral and telephonic communication

    WORK ENVIRONMENT

    • Office Setting
    • Moderate noise level
    • Flexible hours.  May be required to work on off hours and weekends.

    APPLY HERE

    Associate Content Manager

    by | Sep 7, 2021 | Uncategorized

    Job Description

    The Associate Content Manager supports the Content Manager in the creation of monthly programming for the both FMN and CPAR lines. He/she creates content, graphics, inserts images , summaries, learning objectives and researches topics all in support of the end product. The Associate Content Manager will aid in the production of the video courses by assisting in the scheduling, filming logistics and coordinating the other aspects of producing the courses with staff. The Associate Content Manager works in collaboration with the Product Manager and technology team to support the product and delivery in appropriate platforms.

    Primary Responsibilities:

    • Create content based on interviews with SMEs on various topics including but not limited to accounting, auditing, tax, ethics, business law, retirement benefits, technology, and other areas relevant to C-Suite executives, CPA firms, government agencies and nonprofit organizations.
    • Assist in the creation of summaries and learning objectives for each segment produced
    • Coordinate the production process for the courses, including determining required readings and working with staff to ensure other components of the courses are completed.
    • Work closely with the Content Manager, to determine topics to be featured in the Financial Management Network andCPA Report, video course libraries each month.
    • Work with the Content Manager to source subject matter experts to be featured in the courses each month.
    • Coordinate with Content Manager and media team monthly recordings of announcers and moderators.

    Minimum Qualifications:

    • Bachelors degree or equivalent in Accounting
    • 3-5 years related experience. Examples include: accounting/auditing/tax, business management
    • CPA
    • Excellent verbal and written communication skills 
    • Extreme attention to details    
    • Ability to develop strong relationships
    • Strong ability to work across multiple teams/ departments to ensure the timely completion of quality projects
    • Ability to work under pressure and consistently meet tight deadlines
    • Microsoft Office, Google suite    
    • High level of professionalism
    • Personable, persuasive, creative, accountable, deadline driven

    LocationRemote/Nationwide, USA

    APPLY HERE

    (REMOTE PST / MST) Loan Processor

    by | Sep 7, 2021 | Uncategorized

    Position Overview:

    The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer and/or loan officer in a professional and effective manner. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

    Job Responsibilities:

    • Perform a thorough review and analysis of borrower’s credit, employment, income and assets as required by the particular loan program before submitting to underwriting
    • Assemble the complete loan package in proper order for underwriting
    • Verify all required documentation (pre-underwrite) in the file
    • Complete the required loan checklist
    • Verify that an application is complete and accurate; and 
    • Identify any potential issues that may arise in underwriting
    • Prepare a loan approval summary, Forms 1008 and  1003, and ensure the accuracy of all the information printed on those documents. Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan
    • Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures 
    • Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information
    • Verify that vendor orders are complete, invoices received, and in the applicant’s efile
    • Manage pipeline by completing and submitting reports within allotted turn-around times.
    • Assist set-up of loans
    • Document all communication related to the loan application in the conversation log.
    • Train and help supervise new loan processors and other processing personnel
    • Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC. investors

    Qualifications and Skills:

    • High School Diploma or equivalent
    • A minimum of 3 years of current residential mortgage processing experience
    • Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents preferred
    • Strong math and analytical skills
    • Excellent written and verbal communication skills
    • Ability to prioritize and meet deadlines.
    • Available to work varying hours and overtime if needed
    • Encompass experience
    • Computer Knowledge (DU, LP, Microsoft Office & Windows)

    APPLY HERE

    Specialist- Quality Assurance- Work From Home

    by | Sep 7, 2021 | Uncategorized

      • Work from Home Alabama
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    • Apply
    • Company OverviewJoin us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!When performing Quality Analyst duties, you will be a support to our operational partners and leadership, measuring Everise’s success in meeting our clients performance expectations for the supported brand. This is done through quality monitors (evaluations), data analysis and collaboration. In addition to delivering observations and insights, quality also provides instruction and recommendations for improving the customer experience, processes and agent performance
      • Provide analysis of quality performance, as requested
      • Be a driver of the Make It Better Philosophy for our clients
      • Attend and participate in regularly scheduled and adhoc calibration meetings
      • Participate in the design and maintenance of comprehensive compliance plans that ensure adherence with performance measures, quality standards and audit requirements
      • Provide frontline staff with quality evaluation feedback and coaching, as requested
      • Perform ad hoc projects as requested by client
      • Perform other similar and related duties as required or as directedWhat are the must-have qualifications? Have a passion for and—a proven track record in—quantitative and qualitative analysis
       Have advanced knowledge of the assigned client’s program/industry
       Possess superior organizational skills and constantly strive for peak efficiency
       Possess strong attention to details abilities
       Possess problem-solving skills that demonstrate the ability to think creatively and innovatively
       Understand established service level agreements and performance expectations
       Minimum 1 year call center experience (Senior Agent, QA, Quality Improvement, or Coach role)
       High school diploma or GED
       College degree preferredWhat are the top competencies an ideal candidate would demonstrate?Strong attention to detail
      • Ability to focus for long periods of time
      • Strong verbal and written communication skills
      • Understanding of how to analyze data
      • Time management / attendance
      • Data driven
      • Ability to see from multiple perspectives

    APPLY HERE

    Digital Interviewer – Part Time

    by | Sep 7, 2021 | Uncategorized

    This  Digital Interviewer position requires quick thinking skills and the ability to uncover thoughts, feelings, and the drivers behind them. Candidates should possess strong analytical skills coupled with the ability to quickly establish a rapport with different types of respondents. The right candidate will be smart, eager to learn, outgoing, energetic, and proactive, have a sense of humor and a desire to build a successful career in market research.
     

    We offer a dynamic workplace with a diverse client list covering a wide variety of both political and corporate accounts. We thrive on creativity and out of the box problem solving. The opportunities for career advancement are varied and exciting!  

    This is a Part-Time role. Requirements

    Responsibilities Include:  

    • Conduct online one-on-one conversations in a text-based environment
    • Monitor participants and ask questions to get deeper responses in group discussion boards
    • Oversee respondents’ participation and check quality of responses in mobile ethnographies 
    • Support the project and insights teams as they create final reports
    • Apply our cognitive framework to ensure quality data collection
    • Use your customer service and teamwork skills to ensure speed, efficiency, and service with a positive attitude
    • Opportunity to become an expert in a number of data collection platforms
    • Opportunity to learn quality/proprietary data collection techniques
    • Other duties as assigned

    Required Skills and Qualifications:

    • Genuine interest in qualitative research
    • A flexible, collaborative and professional approach
    • Comfort with editing and formatting Word and PowerPoint materials
    • Ability to learn multiple technical platforms
    • Highly developed written and oral communication skills
    • Ability to uncover insight through text-based communication
    • Ability to adapt in a fast-paced environment
    • A questioning and analytical mind
    • Must be able to type a minimum of 50 WPM
    • Successful candidates have had experience in marketing, psychology, sociology, journalism, communications, or political science, but we are open to all backgrounds
    • Typical hours are between 9am and 6pm M-F, but must have ability/flexibility to work nights and weekends on as needed basis

    APPLY HERE

    Compliance Coordinator – Call Center

    by | Sep 6, 2021 | Uncategorized

    Overview

    World Travel Holdings is seeking a Compliance Coordinator to work from home.  In this remote role, Compliance Coordinator is responsible for the identification, monitoring, detection and advisory of employee behaviors that impact the call center’s ability to meet service levels.  Shift be will be between the hours of 11:00 am-11:00 pm.  One weekend day a week is mandatory. 

    About World Travel Holdings

    World Travel World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands.  In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations.  The company also operates a top-rated travel agency franchise and the country’s original host agency, and is consistently recognized as an industry leader in work-at-home employment.  Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; and Chorley, England.  For more information, visit www.WorldTravelHoldings.com


    We are proud to be named:


    • 50 Most Engaged Workplaces by Achievers
    • Top 500 America’s Best Midsize Employer by Forbes
    • Top Workplace in South Florida by Sun Sentinel         

    Responsibilities

    • Monitor and ensure employees compliance/adherence to shifts using daily reporting and real time adherence tools (CMS, Call Copy & Aspect)
    • Empowered to update/change employee schedules as needed in order to ensure weekly hour parameters set by leadership are observed.
    • Daily attendance reporting & weekly notifications
    • Identify & effectively communicate employee outlier behaviors that require resolution (i.e. excessive absences, deviations, discrepancies in pay/hours worked metrics, etc…)
    • Real-time & historical monitoring of employee’s call handling performance
    • Drive real-time adherence to the expected capacity against the actual performance to achieve service level & efficiency metric goals
    • Work in conjunction with WFM to make required schedule adjustment to core schedules in order meet service level objectives
    • Serve as a liaison with Tech Support to identify system issues and provide bi-monthly reporting on outlier employees & trends
    • Identify potential call routing abnormalities and work with Telecom to have them rectified

    Qualifications

    • 1 year of experience in a contact center environment
    • Excellent organization skills with an ability to prioritize & meet deadlines
    • Ability to work well independently in a workspace free of distractions
    • Strong attention to detail and a high level of organization is a must
    • Ability to make data driven decisions and implement effective solutions
    • Tech Savvy: Strong typing skills and proficient with instant messenger tools, Outlook and Microsoft Office; advanced Excel skills strongly preferred
    • Experience with Aspect WFM, CMS Supervisor, and Cognos PowerPlay preferred
    • Open to receive coaching feedback through regular meetings and apply learnings.
    • Flexible to work a full-time schedule (40 hours per week) at least one weekend day is required.
    • Must be a resident and live in a US state. We do not currently hire in AK, CA, HI, KY, ND, OH, OR, and PA. 

    APPLY HERE

    DATA ENTRY II

    by | Sep 6, 2021 | Uncategorized

    Job Title: Data Entry/Clerical Specialist II

    Company Overview

    Cloudmed is a healthcare technology company focused on Revenue Intelligence™ and data-driven insights. Our market-leading platform utilizes intelligent automation and human expertise to help providers enhance productivity and increase revenue. Cloudmed partners with over 3,100 healthcare providers in the United States and recovers over $1.5 billion of underpaid or unidentified revenue for its clients annually. Cloudmed was awarded 2021 Best In KLAS: Revenue Integrity/Underpayment Services and Robotic Process Automation (Databound). Its solution suites have HFMA Peer Review status and are HITRUST certified. 

    RESPONSIBILITIES

    • Scanning account level documentation produced from multiple client systems, incoming correspondence and outbound work product 
    • Processing inbound mail 
    • Retrieving documentation from multiple client systems as requested by operations staff 
    • Ensure professional and HIPAA compliant documentation practices throughout the office 
    • Update operating system to ensure contacts closed upon receipt of information requested and received 
    • Identify areas of opportunity for streamlining processes and cost control measures 
    • Complete at least 75 contacts per day 
    • Assist with projects as assigned 

    REQUIRED QUALIFICATIONS

    • High school diploma or GED required 
    • Some college and coursework or degree preferred 
    • 1-2 years’ office environment experience preferred 
    • Must be able to communicate effectively and professionally with strong attention to details and problem solving both verbally and written 
    • Strong telephone communication skills  
    • Ability to prioritize work and meet deadlines  
    • Knowledge of general office procedures  
    • Intermediate Microsoft Office (i.e.: Word, Excel) skills 
    • Ability to operate common computer systems, utilize hospital collection system and business software  
    • Strong interpersonal skills 
    • Ability to make sound decisions 
    • Ability to enter data accurately and timely 
    • Ability to multitask 
    • Ability to utilize other equipment (i.e.: Printers, Scanners) 
    • Ability to be flexible and promote teamwork 

    CULTURE FIT

    The culture at Cloudmed embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team.  Take the work seriously, but don’t take yourself too seriously.  Creating a strong workplace culture has been one of our staples, which we believe encourages and inspires employees to do their best.  Join a fulfilling team of like-minded individuals who can get their work done, but still have fun!

    BENEFITS

    Cloudmed provides an extremely competitive benefit package that includes a 401(k) match, medical/dental/vision insurance and more.

    APPLY HERE

    Cash Posting Analyst

    by | Sep 6, 2021 | Uncategorized

    DescriptionSHIFT: Work From Home
    SCHEDULE: Full-time

    This is a work from home/remote position.

    Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

    We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:

    • Tuition Reimbursement/Assistance Programs
    • Moving, mortgage, and real estate assistance
    • 100% matching 401k based on years of service
    • Identity Theft Protection discounts
    • Auto, Home, and Life Insurance options
    • Adoption Assistance
    • Employee Stock Purchase Program (ESPP)

    We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change! 

    The Cash Posting Analyst works in our Shared Service Center and is responsible for posting and balancing cash checks, , EFTs etc. (all transactions) posted within eCash throughout the work day.What you will do in this role:• Post all payments and adjustments daily• Balance cash

    • Research and correct/apply all transactions relating to unapplied cash

    • Research and/or correct any other cash posting transactions needed• Post and balance batches to batch totals

    Qualifications• High school diploma or GED preferred

    • One year of related experience required, healthcare preferred

    APPLY HERE

    UM Administration Coordinator 1 -Full Time – Work from Home – Any State

    by | Sep 6, 2021 | Uncategorized

    Description

    The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

    Responsibilities

    Job Title:  UM Administration Coordinator-Full Time – Work from Home – Any State

    Schedule: (8) hour shift between the hours of Mon-Fri 7:00am – 11:00pm EST and weekends 7:00am-6:30pm EST 

    Job Description Summary

    Would you like to WORK FROM HOME?  Would you like to be an advocate and make a difference for others?  Join us and experience a supportive team environment!  The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

    Job Description

    The UM Administration Coordinator 1 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

    Compensation & Benefits For This Role Include: 

    Competitive Pay

    Overtime and Shift Differentials

    Annual Incentive Plan

    Medical, Dental, Vison and Life Insurance (plus other plans!)

    Well Being Plans – Be Rewarded For Wellness Activities

    Doctor on Demand

    401K (Immediate company match of 125% on the first 6% of your contributions and full vesting after two years!)

    23 Days PTO plus (2) Personal Holidays and (1) Volunteer Day

    In addition there are a variety of other work-life benefits!

    Required Qualifications

    • Administrative or technical support experience
    • Excellent verbal and written communication skills
    • Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
    • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
    • Home Office:  A dedicated secure home workspace, and high-speed internet DSL or Cable modem with a minimum connection speed of 10m x 1m  (Satellite internet service is NOT allowed for this role)
    • Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10 panel drug test

    Preferred Qualifications

    • Proficient utilizing electronic medical record and documentation programs
    • Proficient and/or experience with medical terminology and/or ICD-10 codes
    • High School Diploma or Bachelor’s Degree in Business, Finance or a related field
    • Prior member service or customer service telephone experience desired
    • Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
    • Fluency in Spanish

    Scheduled Weekly Hours

    APPLY HERE

    Claims Assistant – Remote

    by | Sep 6, 2021 | Uncategorized

    Squaremouth is looking for a Remote Claims Assistant to join our Claims Team assisting with claims administration tasks for our travel insurance brand Tin Leg. 

    This is a remote position. Applicants can reside in any US state.

    This is a trainee position with rapid advancement opportunities upon successfully obtaining an adjuster license in your home state.

    We are seeking a self-motivated individual who has an intrinsic desire for personal growth and professional success. They will teach themselves, learn from others, and take ownership of their successes and challenges. This person must be a team player as Squaremouth is a highly collaborative environment. 

    Hours

    Monday through Friday – 8am to 4pm

    Equipment and Set-up Requirements

    Candidates must have fast, reliable internet.

    All other equipment is provided by Squaremouth (MacBook, headset, charger, etc)

    Education/ Work Requirements

    Bachelor’s Degree preferred

    Excellent written and oral communication skills

    Attention to detail is imperative

    A commitment to incredible customer service and excellence in everything you do

    The ability to work independently and in a team

    Claims experience is a plus, but not required

    Squaremouth employees must successfully complete a background check. 

    Background verification must not inhibit ability to obtain insurance licenses.

    What we offer

    Competitive salary based on experience

    Revenue share

    Unlimited paid vacation (minimum 10 days off required)

    Paid medical

    401k match

    Mandatory birthday off with $200 beer bonus

    Internet stipend

    APPLY HERE

    Customer Champion, Paid (Americas,West)

    by | Sep 6, 2021 | Uncategorized

    About You

    • You’re highly skilled in technical customer support. We’re looking for at least 1-2 years experience in customer support, working with APIs or in the SaaS industry. Even better if you have previous experience troubleshooting APIs.
    • You’re empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.
    • You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it’s only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.
    • You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.
    • You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).
    • You’re persistent. Support at Zapier is much different than at many software companies. It’s not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won’t give up when you don’t know the answer right away.
    • You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
    • You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.
    • We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

    Things You Might Do

    Zapier is a small, fast-growing, and remote-first company, so you’ll likely get experience on many different projects across the organization. That said, here are some things you’ll probably do:

    • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
    • Maintain productivity standards for a Customer Champion
    • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)

    How To Apply

    We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

    After you apply, you are going to hear back from us, even if we don’t seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

    About Zapier

    For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

    We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

    We believe that with the right tools, you can have big impact with less hassle.

    We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

    We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

    The Whole Package

    Location: Remote, Americas – MST/PST 

    If you want to work remote, that’s great. If you want to work near others, that’s cool too. Our team of 400+ is distributed because it lets us work with the best people. You don’t have to be located in the USA either.

    However, due to the unique needs of support, we do hire with coverage for specific time zones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they’re hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we’d be happy to discuss the specifics of your situation during the interview process.

    Compensation:

    • Great healthcare + dental + vision coverage*
    • Retirement plan with 4% company match*
    • Profit sharing
    • 2 annual company retreats to awesome places
    • 14 weeks paid leave for new parents of biological or adopted children
    • Pick your own equipment. We’ll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
    • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn’t a vague policy where unlimited vacation means no vacation.
    • Travel of 5% – 10% for company retreats which rotate to various cities throughout North America
    • Work with awesome companies around the world. We partner with great software companies all over the world and you’ll constantly get to interact with people from these great companies

    *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US, Canadian, and UK-based employees.

    APPLY HERE

    User Support Specialist – Full Time Hourly (Remote)

    by | Sep 6, 2021 | Uncategorized

    Our User Support Specialist will work with our growing Support Team, helping users utilize the app effectively and represent their wants/needs to the rest of our internal teams.

    At Noom, we expect every user that reaches out to us to be treated as a member of the Noomily. Our clients entrust us with one of their most valuable assets (their health) which is why it’s so important to us that their experience is impeccable!

    What You’ll Do

    • Respond to customer-submitted email requests with TLC and in a timely manner
    • Troubleshoot and walk users through every step of the mobile application
    • Proactively learn the latest product changes and be aware of bugs
    • Communicate bugs to the appropriate internal stakeholder(s)

    What We Look For

    • Must be available for at least 40 hours per week
    • Pleasant, positive influence on others
    • Ability to learn quickly and think critically to solve user issues
    • Fast-typist who can handle large volume of tickets per day
    • Chat experience huge plus 
    • Excellent written and verbal skills (think: thorough, organized, well-spoken)
    • Ability to work well in an open, collaborative team environment
    • Ability to work in a fast-paced, ever-changing environment
    • Experience working for a startup a plus
    • Technologically inclined, SQL understanding a plus 

    APPLY HERE

    Image Review/Data Entry Operator

    by | Sep 3, 2021 | Uncategorized

    Image Review/Data Entry Operator

    $10/HR

    Remote and Temporary positions!

    PAID TRAINING!

    Summary:

    As an Image Review/Data Entry Operator, you will be entering data that is vital to our customer’s day to day operation. We will rely on your attention to detail, customer service experience,passion,and efficiency to process their needs. In this role, you will not only be there to help customers with their day to day account, but also provide them with efficient, accurate and exceptional customer service. 

    What you get:

    • Full Time Temporary Employment (3 months contract)
    • Hourly rate of $10 starting on day one.
    • Paid Training.
    • Career Growth Opportunities
    • Full Benefit Options (Upon conversion to Full Time-Permanent)
    • Great Work Environment

    What you will be doing:

    • Processing license plate information for New York EZPass program via mainframe or web-based applications.
    • Maintaining thorough knowledge of the company and client business rules, policies, and technology.
    • Communicate effectively in a warm and empathetic manner.
    • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
    • Quickly adapt to business rule changes when it happens.
    • Provide support to other positions/operations in cases during heavy workloads or absences.

    People who succeed in this role have:

    • Strong work ethic.
    • The ability to key information such as vehicle license plate, state plate, etc. at the highest productivity and accuracy.
    • Data Entry experience in a fast-paced environment.
    • Can navigate multiple applications and research solutions with ease.
    • Are excited by innovative technology.
    • Are self-motivated and have strong will to grow within the company.
    • Can work in a structured environment for the duration of your allotted, full-time schedule typing high volume of transactions daily.
    • Can commit to 100% attendance for up to twelve weeks of paid training.

    Requirements

    • Must be at least 18 years of age or older.
    • Must have a High School Diploma, orequivalent.
    • Must be able to successfully pass a criminal background check.
    • Must be able to pass a 30-35 wpm Typing Test.

    APPLY HERE

    Data Entry Specialist (Temp to Permanent)

    by | Sep 2, 2021 | Uncategorized

    Opportunity Overview: 

    The Data Entry Specialist position is a crucial role in our organization as business needs change quickly — in this role you are responsible for performing a full range of activities that will positively impact the organization and contribute to guiding the strategic operations for the company. 

    As a Data Entry Specialist, you will help us accelerate our culture through interactions with our customers. In this position, you will draw on your experience to provide top of the line service to our customers that will help Cohere Health build our brand. This position will service inbound calls, emails, and/or faxes from our customers. This position will also assist our clinical staff in gathering and collecting all necessary information from our customers in a timely manner to ensure that deadlines are met. You will need to be an agile thinker and able to work in an environment that is in flux. This is a position that offers the ability to make a substantive mark on the organization/operations structure of an up and coming company with exponential growth opportunity.

    What will you do

    • Answer inbound phone calls, emails, and faxes from health care providers
    • Provide exemplary customer service with every interaction
    • Provide resolution on first interaction with the caller
    • Deliver quality results with every interaction in a timely manner
    • Collect and gather all necessary information for clinical review
    • You will be cross-trained with other various positions within the company
    • Must have a strong sense of self-awareness, willingness to learn and accept coaching to improve
    • Must have empathy of others and ability to build rapport
    • Thrive in a fast-paced environment, and are willing to jump in and help other team members
    • Interact with customers via inbound calls, outbound calls, emails, and other communication platforms 

    Your competencies

    • Strong communication skills, able to take unstructured information and structure it
    • Ability to work cross functionally across remote teams
    • Familiarity with Prior Authorization processes in healthcare
    • Kind, Patient and Caring in even the most stressful situations
    • Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution
    • Ability to navigate and use multiple systems to compile needed information in a timely manner
    • Skilled in problem solving and delivering quality results.
    • Demonstrates ability to de-escalate escalated calls.
    • Excellent interpersonal skills, oral and written communication skills
    • Ability to meet established performance targets for quality and volume completed on an hourly, daily, weekly, monthly basis
    • Flexibility and agility, works well in ambiguous situations, clear understanding of an early stage startup environment

    Your background

    • Experience in a Contact Center/Production environment
    • Call center: 2 years (Preferred)
    • Customer service: 3 years (Preferred)
    • Healthcare experience a plus
    • Experience as a medical assistant, clinical assistant, or healthcare assistant preferred
    • Proficient in use of computers in daily function
    • Preferred proficient in using a Mac
    • Must have excellent computer skills, with a strong understanding of most major applications including GSuite products and Microsoft products
    • Excellent communication skills both written and oral
    • Passionate about continuous process improvement, always actively seeking out practical solutions to challenging business problems
    • You understand that this position is very fluid and the term “not my job” doesn’t exist
    • High school diploma, GED, required
    • Associates degree preferred
    • Medical Assistant (MA) or Licensed Practical Nurse (LPN) certification preferred
    • Must be able to pass criminal background check
    • Must be able to sit or stand at a desk/table and operate a phone system and a Mac computer for up to 8 hours per day, 40 hours per week.
    • Must have reliable wifi in the space in which you will be working.

    Important to know about this role:

    • This is a 100% remote role, and requires robust internet speeds (above 50 megabytes/second), including the ability to utilize zoom meeting software and to stream video
    • This is a temporary position with the opportunity to convert to permanent based on hiring needs and positive performance.
    • We strongly believe in pay equity and transparency and as such would like share that our hourly rate of pay for this position is $17.50.

    APPLY HERE

    Premium & Billing Specialist

    by | Sep 2, 2021 | Uncategorized

    Job Summary:

    Perform routine and complex general accounting functions to provide accurate recording and reporting of company financial information and timely, accurate disbursements. Specializing in the handling of individual disability insurance premium application and billing services.

    Principal Duties & Responsibilities:

    Input payments to Individual system (ID3) to provide for timely and accurate processing of premium information in accordance with Sarbanes-Oxley regulations. Reconcile payments at the list bill and policy levels as needed; create manual bills when system bills do not accurately reflect accurate balance due. Ensure all entries include adequate documentation and approvals. Collection of premium and monitoring of paid behind status. Communicate any deficiencies to policy owners, list bill administrators or internal business partners and Management. 

    Research and process accounting transactions related to internal or external customer requests, including data from Individual systems and various clearing accounts; provide information and prepare adjusting entries as needed. Process accounting transactions on financial subsidiary systems and the general ledger; maintain other accounting records as directed.

    Input direct entries from Cash Clearing, Wire transfers, and Inter-company transfers to provide for timely and accurate processing of customer payments. Communicate any discrepancies to policy owners, administrators, field force, and internal contacts.  Daily processing of incoming wires, providing backup to other areas as needed on wire payments.

    Build and maintain effective working relationships with policy owners, list bill administrators, brokers, Master General Agents, field force, and home office staff through proactive communication and problem resolution related to accurate policy and list bill administration.  Process and manage stale dated checks and premium waivers as directed.

    Build legally defensible billing and policy files for financial reporting compliance.  Scan, document and image completed batches and billing changes. 

    Job Specifications: 

    1. Education:  Associate’s degree and advanced coursework in Accounting preferred.

    2. Experience:  2 years related work experience with emphasis in account/system reconciliation and/or accounts payable, or the equivalent combination of education and/or relevant experience.  4 to 5 years customer service experience.  Working knowledge of General accounting principles and network applications.  Advanced PC skills and knowledge of spreadsheet applications. Strong customer service skills including problem solving, consultation, and negotiation skills. Ability to effectively communicate with diverse audiences.

    3. Professional certification required:  None.

    Physical Demands:

    N/A

    #LI-Remote

    Note: The Standard is required to provide a reasonable estimate of the pay rate for this role when hiring a Colorado resident. The salary for employees working in Colorado in this role is listed below. The Standard’s package also includes incentive plan participation and comprehensive benefits including medical, dental, vision, retirement, and paid time off.  

    • Please note, eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance. 

    Hourly Pay Range:17.40 – 29.42

    APPLY HERE

    Content Moderator

    by | Sep 2, 2021 | Uncategorized

    We are looking for a talented individual to work on the team that keeps content flowing at RealSelf. As a Content Moderator, you will be responsible for ensuring that user-generated content (including reviews of medical procedures and doctors, questions, and discussion forums) is moderated and published in real time, allowing RealSelf community members to make smarter, informed decisions about their healthcare choices.

    In this role you will:

    • Moderate user-submitted content for adherence to RealSelf guidelines
    • Contact customers and help them clarify or revise incomplete or inappropriate content
    • Maintain empathy for the customer experience, providing guidance to ensure they have an easy, personal and trusted experience on RealSelf
    • Meet and exceed personal and team metrics for processing times, quality, volume, and more
    • Categorize and tag content so users can easily find what they need
    • Safeguard the community from spam/scams and content that violates RealSelf guidelines
    • Find and advocate for efficiencies and product improvements that make RealSelf easy, personal and trusted for consumers
    • Troubleshoot and report bugs
    • Support customers through chat and email support channels
    • Summarize and escalate complex issues to the management team
    • Stay up-to-date with modern beauty, treatments, conditions and healthcare trends

    Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

    About You: 

    This role requires an individual with a unique passion for working quickly and efficiently through a volume of work. You are intrinsically motivated by quality and quantity in your work, without sacrificing empathy for every customer you contact. If the best part of your day is putting your headphones on and tackling a to-do list, this is the role for you.

    Customers on our site are taking a highly personal journey to improve how they look and feel. You’re the person at RealSelf who will help them share their experiences and find their voice in the community.

    The ideal candidate will have prior experience in a detail-oriented environment focused on efficiency, like data entry, inventory or other data processing environments. A demonstrated ability working with customers and/or data in sensitive areas like healthcare or finance is a plus. The successful candidate will also be able to work collaboratively within the operations team and across the company.

    You may be the right fit if you have: 

    • The ability to focus on a repetitive task for several hours without sacrificing quality or speed
    • Fantastic time management skills and a drive to “get things done”
    • Fast and efficient reading and comprehension skills
    • Strong written and verbal communication skills
    • Excellent typing ability and data entry skills
    • The ability to retain information and pivot quickly when processes change
    • Diplomacy skills that you use to convey difficult information to others
    • Discretion around sensitive content on the site (e.g. nudity, medical conditions)
    • Strong prioritization skills

    Customer Support Agent (8am-4pm EST)

    by | Sep 2, 2021 | Uncategorized

    Why you’ll like working here:1. Customers love our service and tell us all the time!2. We offer flexibility in your work day.3. We work at a sustainable pace to foster a non-stressful work environment.

    See more about our teams here

    Job descriptionRespond to customer inquiries via email in a clear, concise, and comprehensive manner. We only provide support via email and social media (primarily Twitter), so you must have exceptional writing skills.
    Responsibilities1. Respond to customer inquiries via email in a clear, concise, and comprehensive manner.2. Assist in writing and maintaining FAQs.4. Suggest opportunities to make customers happier for our product team.5. Suggest opportunities to improve the quality and efficiency of our customer service operation.
    Requirements1. 1+ years’ experience in a Customer Support role2. Exceptional writing skills (be clear and concise)3. Experience working remotely4. Ideally located in the Albany, NY area
    Hours1. Monday-Friday2. 8:00am – 4:00pm
    Pay & benefits1. $20.00/hour2. 401k plan with 4% employer match3. Health & dental insurance4. 4 weeks paid vacation5. $500 signing bonus6. Work from home

    Apply now

    Customer Success – Renewals

    by | Sep 2, 2021 | Uncategorized

    The Customer Success function exists to retain and grow the revenue of the assigned customer segment through participation in proactive outreach and the creation and execution of success plans. These success plans are tools for identifying the implications of changes in the customer’s business process or technology, guiding the customer on how best to support their mission through the effective use of Blackbaud solutions. Members of this job family are responsible for helping advance a long-range vision for how Blackbaud can best support, retain and expand existing profitable customer relationships.

    Job Summary:

    • Ensuring a seamless renewal process for the client, on time and with appropriate increase in fees to maintain at minimum the current revenue levels for the account.
    • Ensure customers coming close to exceeding their usage allowances are aware. Prepare the customer for necessary usage upgrades that may be triggered throughout their contract cycle or at the point of renewal.
    • Lead renewal process for all subscriptions, maintenance, Professional Services, and Managed Services renewals.
    • Collaborate with Sales team on strategic renewals and up-sells.
    • Through management of a predictable process with customer decision makers to ensure a seamless renewal process for the customer 4-6 months prior to renewal date with appropriate increase in fees to maintain at minimum the current revenue levels for the account. Proactively negotiate with the customer on their renewals if required while paying close attention to renewals at risk.

    Skills:

    • Fosters open communication & candid discussion at all levels of the organization, even on highly sensitive topics.
    • Demonstrates exceptional skills in dealing with executives and senior managers.
    • Acts as a calming and settling influence in crisis situations and is looked to by others for directions and guidance.
    • Rapidly identifies the significance of information and insightfully determines strategic action.
    • Develops outstanding strategic ongoing customer relationships gaining trust and respect for company.
    • Communicates complex concepts & issues, selecting language, tone, and format perfectly targeted to the audience.
    • Diffuses high-tension situations confidently & effectively.
    • Takes timely, strategic actions in designing and leading groups and organizations to facilitate their working together effectively.
    • Handles professionally even the most difficult or sensitive situations with external parties, turning negative or adversarial situations into positive results for Blackbaud.
    • Exudes confidence and instills confidence in others.
    • Thinks globally and incisively, taking a broad view of all variables that could impact future success.
    • Ensures the mission, goals and priorities are understood by all.

    APPLY HERE

    Customer Experience Specialist

    by | Sep 2, 2021 | Uncategorized

    Our Customer Experience team is committed to ensuring a premier, memorable customer service experience. As the front line of external communication, you will help refine our core product by providing insights and feedback from online interactions with candidates and Interview Engineers.

    What you will do

    As a Customer Experience Specialist at Karat, you will provide front-line remote customer service support via chat and email. This team works a variety of shifts (please specify your availability below). For this contract opportunity, we are looking for individuals who are available through November 2021(with possibility for extension).

    Karat’s HQ is based in Seattle, Washington, but we are open to candidates for this role (within the U.S.).

    • Support Karat clients, their candidates, and our Interview Engineering community during live technical interviews.
    • Ensure questions and concerns are responded to within team guidelines, and that the communication reflects company brand and values.
    • Help navigate general public inquiries to the right internal team as-needed.
    • Work with Karat’s community of Interview Engineers and Quality Control Engineers to accurately portray software engineering candidates’ interview results.
    • Provide feedback to team leads that to ensure process improvements within the team and function.

    The experience you will bring

    • Previous customer service or support experience (remote experience preferred)
    • Exceptional communication and interpersonal skills (both verbal and written)
    • Ability to demonstrate compassion and empathy with distinct audiences (e.g. candidates, clients, software engineers, etc.)
    • Strong English language skills (grammar, spelling, punctuation, etc.)
    • History of reliability and success in a fast-paced, quick-change environment
    • Experience working a flexible schedule a plus

    APPLY HERE

    Inbound Work at Home Customer Service Representative – Up to $14/hour! in Work From Home at Startek

    by | Sep 1, 2021 | Uncategorized

    Job Description

    Startek is a global leader in providing new-age customer experience solutions. We deliver deeper relationships through better insights and outcomes for our partners. We have 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. We have current opportunities in our work from home bi-lingual programs as well as our traditional onsite brick and mortar locations. If you are looking for that next unique career opportunity, we are looking for our next Brand Champions! Let’s do this together!

    Who are our Brand Champions

    These amazing individuals are problem solvers at their best, who enjoy delivering best-in-class customer service with high-energy, and a focus on building genuine connections with customers. At Startek, we believe in a partnership both internally and externally with our clients and customers. We provide our services in multiple industries such as cable/telecommunications, education, financial, retail, healthcare, and a plethora of other mediums. Startek’s goal is to ensure that we align your skills within our unique industry allowing you and your customers to feel supported and satisfied in every interaction. At the end of the day, you will have a sense of accomplishment and satisfaction in knowing you provided the best service and received stellar support in doing so!

    Day in the Life of a Brand Champion

    You will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied in knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice!

    Why Startek?

    Starting pay up to $14.00 per hour!

    We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement!

    As an employee you will receive; paid virtual training, continuous development, self-paced career directed course trainings, promotion opportunities, Medical, Dental and Vision benefits after 60 days of successful employment, 401K and Stock plan participation, paid time off to enjoy time with friends and a family. We also have employee perks and discounts with national program, community engagement programs such as our WIN program which helps support our own Startek employees when in need. This is an opportunity for you to be a business partner, contributing to a culture of diversity, inclusion, understanding, engagement, solutions, and opportunity.

    What Can You Expect After You Apply?

    A unique opportunity to experience a “day in the life” of an employee, a comprehensive, fun and engaging assessment of your current skillset, behavioral attributes and overall measurement of success in our environment. You will also have an opportunity to tell us about yourself prior to our virtual interaction! This is a great way to determine if Startek is the fit you are looking for in your new career! Our talent them will then review your profile and take the next steps in converting you to a Startek Team Member! All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.

    We have unlimited full and part-time opportunities waiting for you! What are you waiting for, take the next step in your career and apply today!

    Startek is an Equal Opportunity Employer

    Job Requirements

    Brand Champion Skillset

    18 years of age or older

    High School Diploma or GED

    Previous experience interacting with customers/clients, solving problems through trouble-shooting, and creating connections

    May require upselling

    Excellent Communications skills

    Desire to actively engage and listen to your customers

    Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution

    Ability to learn new concepts quickly and efficiently, and apply those learnings in real-time

    Work from Home Equipment You Will Need

    • High speed internet with a minimum speed of 10-15Mbps download and 4-6Mbps upload
    • Ethernet cable connection (no wi-fi)
    • Personal desktop or laptop computer with Windows 10 Operating System, minimum of 2GHz processor speed and at least 4GB RAM
    • USB headset with microphone
    • Webcam

    APPLY HERE

    Chat Care Coordinator

    by | Sep 1, 2021 | Uncategorized

    We’re looking for someone who believes that each and every customer deserves world-class service and goes above and beyond to make sure that service is delivered. Our chat care coordinators have a demanding job, but the demands are worth the rewards. This is one of those rare opportunities where your work will help save lives, and truly enrich others. Chat Care Coordinators are our most visible representatives of our mission to raise the standard of healthcare for everyone, everywhere.  Your job will be supporting our real-time chat feature and providing incredible, fast, and convenient service to our members.   If you’re a highly empathetic and friendly individual, with a strong interest in making a real difference to people, we want to hear from you. Our Chat Care Coordinators are on the front lines of our patient care, and we need your detail oriented self to come and join the mission!

    In Your First 30 Days:

    • Onboard with Grand Rounds team and engage in internal learning
    • Demonstrate knowledge of proprietary software and other required technology (Google apps, etc)
    • Learn to articulate the Grand Rounds Mission and fully understand all of our product offerings
    • Immediately make an impact on our members by working through simple scenarios with members on chat
    • Get to know your team members

    In Your First 60 Days:

    • Be readily available on chat to answer questions, start services on behalf of members, and assist them with navigating the healthcare system.
    • Demonstrate proficiency in navigating insurance plan details and customer information provided by Grand Rounds
    • Set personal short term and long term goals (>1 year and 2-3 years)

    In Your First 90 Days:

    • Be a vocal and active contributor during team meetings; we want to hear your perspective!
    • Demonstrate an ability to skillfully and effectively collaborate with colleagues throughout the organization

    Responsibilities:

    • Delight our customers. You’ll pull out all the stops to deliver a memorable experience (in a “I can’t wait to tell my friends about this fabulous service” way)
    • Navigate the challenging and complex health care landscape, and pivot quickly with change
    • Research internal resources and external customer benefits to determine the best action to take for the member, and ensure the most  accurate information is relayed
    • Handle a fast-paced environment with competing priorities. You need good judgement to appropriately prioritize your responsibilities
    • Be empathetic. You’ll work with members and their families who are going through challenging times. They may be grouchy. They may be in pain. They may be confused. You need to keep perspective, be empathetic, be efficient and reassure them that you can help
    • Focus and participate in continuous improvement, constantly questioning how and why we do things and suggest alternatives that improve the customer experience, efficiency, etc…
    • Ask questions and raise your hand when you need help. Lost time can directly impact lives

    Requirements:

    • Exceptional business writing skills, including accurate spelling and grammar. 
    • Prior customer service chat experience, preferred Demonstrated attention to detail
    • Proficiency with technology; experience with google apps, apple products, and customer relationship management software a plus
    • Ability to independently manage one’s own workload while maintaining quality targets and exceeding member expectations
    • Demonstrated ability to think critically and problem solve complex situations 
    • A sense of humor. We work hard. So we like to laugh a lot too
    • Ability to work from a home office if needed
    • Bachelor’s degree or 5 years relevant experience in healthcare or benefits/insurance organization is highly preferred.

    Shift schedules available (listed in PST):
    Sunday-Thursday 5:00AM- 2:00 PMMonday, Tuesday, Wednesday–Saturday 9:00AM-8:00PM

    About Grand Rounds Health, Doctor On Demand and Included Health:Grand Rounds Health, Doctor On Demand and Included Health merged in 2021 to form the first of its kind integrated virtual care company to raise the standard of healthcare. Our personalized, longitudinal care services include primary care, specialty care, integrated behavioral health, everyday and urgent care, chronic condition management and prevention and 24/7 triage. We get members to the right care, at the right time through ongoing clinical navigation, expert medical opinions and care coordination.

    APPLY HERE