Transcriptionist

Employer: TranscribeMe

Remote

Up to $2,200 a month – Full-time, Part-time, Contract

Job details

  • Salary Up to $2,200 a month
  • Job Type Full-time, Part-time, Contract
  • Number of hires for this role On-going need to fill this role

Qualifications

  • English (Required)
  • Typing: 1 year (Preferred)

Full Job Description

TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers.

FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!

We’re currently working on several large volume, long-term projects and are looking for transcriptionists in the US to join our team.

  • Prior transcription experience is a plus.
  • Each individual is responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
  • The pay rate starts at US$15 per audio hour. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate increases.
  • This is an independent contractor role, and as such is not available to residents of California or Massachusetts.

In order to apply, go to https://workhub.transcribeme.com/Account/Register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the English Entrance Exam to join our team.

Job Types: Full-time, Part-time, Contract

Pay: Up to $2,200.00 per month

COVID-19 considerations:

This job is 100% remote and can be done from home. All you need is a computer with a stable internet connection and headphones.

There is no interview for this position. You need to take and pass the English Entrance Exam on our website.

Experience:

  • Typing: 1 year (Preferred)

Language:

  • English (Required)

Work Remotely:

  • Yes

APPLY HERE

Subtitler – Captioner

Employer: Daily Transcription

This position requires previous experience.

Requirements:

  • Be at least 18 years old.
  • Previous experience working with Subtitles/Captions.
  • Access and knowledge to your own Subtitling/Captioning software.
  • Sign an NDA prior to receiving the testing materials. (The NDA with instructions will be provided after submission of resume.)

We WILL NOT administer a test to anyone who has not shown they have experience in the field of Subtitling/Captioning.

Benefits of working with Daily Transcription

  • Flexibility; create your own schedule. Work where and whenever you want.
  • Assignments come to you, Paid Weekly.
  • We pay higher rates than our competitors: Rev, Transcribeme, Scribie and many more (starting rates at $0.75 -$0.85 per audio minute).
  • Receive training, feedback, and coaching. Collaborate with like-minded others and learn from the best.
  • Spend more time with family while you earn extra income for your household.
  • We don’t guarantee a specific amount of work per day/week but our top transcriptionist makes anywhere from $250- $950 per week.

Instructional Writer

Employer: Quantic School of Business and Technology

Are you a voracious reader? Great at explaining complicated ideas simply, and with humor? Familiar with (and comfortable in) multiple cultures? Ready to work for a team that values you as a whole person? Pedago is looking for a Content Developer to create and edit courses for adults at the master’s degree level. This is a full-time, flexible, remote position.

In this role, you will write and edit courses as part of the Quantic School of Business and Technology offerings. This role involves breaking down complex, often technical concepts into their fundamental pieces and weaving them into clever, engaging educational lessons that are easily understood and digested for use in the real world. Successful content developers are self-starters and life-long learners who are detail-oriented, conscientious, manage their time well, and hit their deadlines.

Essential Functions:

  • Research, design, and create short, witty educational lessons breaking difficult concepts into bite-sized chunks.
  • Write, edit, and review content or supervise others who do this work, all while taking ownership of the work to ensure high-quality product output.
  • Work closely with subject matter experts and other team members to ensure the accuracy of the lessons produced.
  • Ask insightful questions and follow efficient research paths to quickly gain a deep understanding of any topic.

Other Key Responsibilities & Accountabilities:

  • Master Quantic’s in-house writing style and tone.
  • Pair with team members to give and receive constructive criticism and feedback to improve content and increase skill set.
  • Plan, develop, and design course outlines.
  • Identify reputable sources for content creation for assigned courses.
  • Occasionally participate in and contribute to prioritization planning for future content development.
  • During the writing and editing process, verify facts, dates, and statistics, using standard reference sources.
  • When reading copy or proofing, detect and correct errors in spelling, punctuation, and syntax.
  • On occasion, work directly with product leadership and developers to propose improvements to the Quantic School of Business and Technology suite of products.
  • Consistently meet deadlines.

Requirements

Minimum Qualifications:

  • Bachelor’s degree required
  • Excellent communication skills, imagination, and enthusiasm
  • Strong analytical writing skills
  • Capable of researching master new subject areas
  • Strong editing and proofreading skills, and a detail-oriented mindset
  • Ability to juggle multiple tasks simultaneously and adjust quickly to shifting priorities
  • Must have authorization to work in the United States

Preferred Qualifications:

  • Master’s or PhD degree preferred
  • Previous teaching experience
  • Experience teaching to an international audience
  • International work experience, including experience acquired remotely
  • 3+ years writing and copy-editing experience
  • Hands-on experience with G Suite, Photoshop, Sketch, or other publishing tool

Pedago supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

Pedago is strongly committed to employment equity, diversity and inclusion in the workplace and encourages applications from people of color, women, persons with disabilities, and LGBTQIA+ persons.

APPLY HERE

Copy Editor

Employer: Axios

Quick take: Axios is a growth-stage startup dedicated to providing trustworthy, award-winning news content in an audience-first format. We’re hiring a part-time copy editor!

Why it matters: We are recruiting experienced copy editors to help shape, structure, and edit Axios newsletters and news stories as needed. You will maintain Axios style and voice, ensuring Smart Brevity in all content. You will work with reporters to offer comments and suggestions to improve their news and strengthen their abilities. Many of these newsletters are in the early morning hours.

Details: Ideal candidates will embody an entrepreneurial spirit, have a passion for Axios’ mission, and display the following skills…

  • Editing expertise, with at least five years of copy-editing experience in the journalism world
  • Demonstrated experience in editing newsletters and digital copy
  • Capability to quickly aggregate news and write when needed
  • Ability to work quickly and autonomously with extreme attention to detail under deadline pressure
  • Interest in learning and implementing Axios style quickly

The bottom line: Join Axios’ growing editorial team of top-notch journalists.

Equal Opportunity Employer Statement

Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.

APPLY HERE

Copywriter

Employer: Coalition Technologies

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:

  • Fashion (both mass-market and luxury)
  • Skincare & Beauty
  • Tech & Software**
  • Finance & Investing**
  • Law (family law, product liability, divorce, etc.)**
  • Education
  • Home Improvement
  • Automobiles & Motorcycles (OEM and aftermarket accessories)
  • Health and Wellness**
  • Medical / Clinical**
  • Digital Marketing
  • SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.

Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.

Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

APPLY HERE

Accounts Receivable Coordinator I

Employer: US Foods

Records payments to customers’ accounts and maintains accounts receivable records.

This position is been determined to be “Remote Anywhere”: The work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

The AR Adjuster will record payments to customers’ accounts and responds to accounts receivable inquiries. Additional duties include:

  • Performs research and analysis to resolve payment issues and communicates them with division personnel and customers.
  • Executes all system transactions relating to customer payments and remittances including assistance related to invoicing, statements, bank processing, A/R account adjustments and write-offs.
  • Secures appropriate division and corporate management approvals relating to customer refunds and write-offs.
  • Contacts customers, sales reps and credit management to attempt to clarify payments received without adequate documentation.
  • Researches and resolves cash on account and other unidentified payment situations using multiple system tools.
  • Ensures control processes, procedures and policies are adhered to. Prepares transaction detail for data uploads and general ledger entries as well as supports data requests for audits.
  • This position may be responsible to support certain specialty areas including NSF/Return Items, credit cards, ACH, wires, National Account functions and other duties as assigned.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

APPLY HERE

Corporate Communications Specialist

Employer: Humane League

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 90+ talented individuals dispersed across the country and around the world.

YOUR OPPORTUNITY

We are looking for an experienced communicator and strategic thinker who can create effective and persuasive messaging for a corporate audience, advocating for meaningful animal welfare reforms. As the Corporate Communications Specialist, you will join a team of high-impact advocates who engage with the country’s largest food companies on the most pressing issues affecting farmed animals.

As a Corporate Communications Specialist, your writing and communication expertise will underpin our Corporate Engagement work. Your position plays a critical role in ensuring that the messaging we share with food companies about animal welfare effectively engage them, whether that be through the creation and management of educational websites, scientific reports, corporate presentations, newsletters, or other media. We want you because you know how to motivate audiences who might not think like you. You’re ready to recognize corporations that make progress for animals and call out those that fail to stop cruel practices. This position will report directly to THL’s Corporate Projects Manager.

This is a full-time, remote position. This position requires domestic travel that is equivalent to approximately 0-3 trips per year. We are only able to consider applicants who reside in the United States and possess United States work authorization.

CORE RESPONSIBILITIES

  • Create resources to educate corporate executives about animal welfare issues and collaborate with the Corporate Engagement team to plan the distribution of the materials.
  • Collaborate with The Humane League’s Communications and Corporate Engagement teams to identify opportunities to improve and expand our current resources to make them more effective for a corporate audience.
  • Support, develop, and manage new innovative communication strategies—from national reports and heavily promoted websites to individual email concepts—that will influence corporations and their top executives. Collaborate with cross-departmental teams to execute these strategies.
  • Collaborate with Communications staff to develop promotional advertising campaigns and other promotional plans that educate and influence food industry leaders about animal welfare improvements.
  • Build expertise on corporate communications and marketing strategies used within the food industry. Act as a subject matter expert on effective corporate messaging to other THL departments, volunteers, coalition groups, outside vendors, and other stakeholders; this requires frequent professional communication.
  • Comprehend and stay up to date on the broader industry landscape on animal welfare issues and the nuances of the individual animal welfare policies we are requesting of companies.
  • Leverage a variety of digital tools and platforms to keep our data and information organized and accessible, such as G Suite, Asana, Slack, CRMs, and others.
  • Other duties as assigned.

REQUIRED SKILLS

  • Clear and compelling written communication: able to present our message professionally and convincingly in reports, websites, and other content designed for high-level executives and public audiences, with consideration for the differing motivations of executives, activists, and the general public. Candidates should have experience demonstrating these skills.
  • Ability to be strategic: the right approaches will come as a result of deeply comprehending motivations and hurdles for corporations, as well as our organization’s goals. When each choice is a strategic one, the impact of all judgments can increase.
  • Organization and long-term planning: managing a large number of projects—many of which may have long-term strategies and implications for your own work—requires exemplary organizational skills, including effective cross-departmental project management skills, daily use of Google Drive, online communication tools like Slack, spreadsheets, and project management software.
  • Self-motivation: the ability to set and manage your own schedule and to-do lists and carry them out in a timely, efficient manner to achieve as much as possible for animals in the limited amount of time that you have each day. You must be comfortable working both objectively and as a part of a fully remote team.
  • Cooperation: Although this position is highly independent, the success of this role relies on your ability to work cooperatively and collaborate with team members, as well as other NGOs and stakeholders, and contribute to an inclusive, collaborative work environment.
  • Comfort with uncertainty and experimentation: working in a relatively small movement means it’s necessary to develop novel, unproven tactics. Due to the nature of this work, you won’t often have direct external feedback on the effectiveness of your ideas.
  • Efficiency: the ability to take advantage of the tools and resources available and work to accomplish more with less, as well as successfully handle multiple tasks and projects at once, amidst multiple priorities.

Starting salary $53,000 or salary to commensurate with experience.

Employees enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, optional pet insurance, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!

At The Humane League (THL), animal welfare is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

APPLY HERE

Reimbursement Review Services Associate – Medical Claims Adjuster

Employer: Conduent

About Conduent

  • Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
  • You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

  • *Conduent is hiring REMOTE Reimbursement Review Services Associate – Medical Claims Adjuster*
  • We need an upbeat, articulate and reliable Reimbursement Review Services Associate – Adjuster our Team.
  • You will be adjusting already processed claims, voiding and reissuing checks and processing refunds.
  • Training: Monday – Friday 9am – 5pm EST
  • Work Hours: Flex schedule
  • Pay: Non-exempt / hourly
  • Full Time – regular position
  • Equipment provided [Laptop & Headphones]
  • This a Remote / WFH position

Requirements:

  • Must be at least 18 years of age with at least a high school diploma or GED.
  • Must pass a criminal background check.
  • Must have WIRED internet connection, WIFI is not permitted.
  • Must have previous Health Plan claims knowledge.

Preferred:

  • Experience with Microsoft Office Excel.
  • Medical Insurance experience.
  • Medical office billing experience.
  • Medical Claims experience.

Job Track Description:

  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to perform business support or technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Has a developed proficiency of analytical or operational processes.
  • Completes atypical assignments.
  • Works within established procedures and practices.
  • May establish the appropriate approach for new assignments.
  • Acts as a resource for colleagues.
  • Completes work with limited supervision.

Functional Knowledge

  • Has developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Understanding of how best teams integrate and work together to achieve company goals.

Impact

  • Impacts a team, by example, through the quality service and information provided
  • Uses discretion to change work procedures and practices.

Leadership

  • May provide guidance and support to junior team members.

Problem Solving

  • Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Conducts medical and pharmacy benefit insurance verifications and investigations for commercial and government payers.
  • Interprets patient insurance, prescription, and other health-related documentation.
  • Researches available alternative funding options to reduce patient’s financial responsibility.
  • Applies prescription drug benefit management techniques.
  • Examines records to transcribe medical codes.
  • Validates licensed practitioners.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Additional information
Where legally permissible, Conduent requires associates to attest to their COVID-19 vaccination status and may require proof of vaccination.

Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

APPLY HERE

Medical Benefit Review Services Associate II

Employer: Conduent

About Conduent

  • Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
  • You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

  • Medical Benefit Review Services Associate II (internally known as Remote Manual File Specialist)
  • Remote Manual File Specialist retrieves health insurance eligibility policy information relating to third party liability accidents.
  • The position requires good computer skills, specifically Excel, with ability to simultaneously maneuver between multiple computer systems. The position may also have the occasional data entry of medical claims (min. typing 45 words per minute with use of 10 key).
  • Retrieves and analyzes health insurance eligibility policy information from health insurance claim systems related to third party liability accidents.
  • Monitors and completes requests.
  • Investigates and communicates questionable situations.
  • Inputs medical claims information.
  • Completes updates in the client system related to the member eligibility.
  • May also initiate and adjust claims in the client system for offsets.

Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

APPLY HERE

Data Analyst

Employer: American Red Cross

The American Red Cross is seeking a Data Analyst to support the new Decision Support Team.

The position is Work from Home from anywhere in the country. But must work east coast hours.

For those candidates located in Colorado and Connecticut, the salary range for this position is: $85,800-$114,400

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.

Job Summary:

The Data Analyst for the Decision Support team will provide business and technical expertise for analytical processes, tools, and products for Humanitarian Services. This position will support data strategy initiatives regarding organizing and managing data flows for effective reporting and development of analytical tools and systems. The new hire will need to have experience and engage in the following areas:

Problem solving: As our data analyst, you’ll need to have analytical and critical thinking skills to be able to creatively answer the question being asked and the business problem that needs to be solved. You also should be able to find patterns or trends that might reveal a story. Having critical thinking skills will allow you to focus on the right types of data, recognize the most revealing methods of analysis, and catch gaps in our strategy, products, and solutions.

Communication: Being able to get your ideas across to other people will be crucial to your work as a data analyst. Data tells a story. Strong written and speaking skills to communicate with colleagues and other stakeholders are essential. You’ll visualize data in accessible ways that generate understanding, insight, and action.

Data Literacy: Being able to create guidance to familiarize staff with data standards is a part of the team’s mission. This includes providing support, development and/or solutions to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Responsibilities:

  • Develop analytical frameworks to support decision making. Provide strategic analysis and data insights. Use data to tell the story and give recommendations.
  • Support strategy initiatives, including documenting data structure and flows, creating standards, procedures, and development of business unit’s data strategy.
  • Prepare and review requirements and system specifications. Collaborate with Decision Support colleagues and multiple stakeholders in determining the best solution.
  • Translate the stakeholder requirements into products that address the business’s problem or enhances the decision-making process and practice.
  • Provide training and guidance to staff around data literacy, standards and best practices around data management and governance. Communicate and contribute this technical expertise to various teams and project initiatives.
  • Design and prepare customized reports. Document report specifications and ensure standard reporting procedures are aligned with business reporting requirements.
  • Perform in-depth and detailed investigations into data issues to discover the source of problematic data. Determine and design solutions to improve/correct the data, reduce or eliminate the source of error.
  • Analyze and verify data accuracy. Ensure data integrity by implementing quality assurance practices, recognizing missing data, and resolving any anomalies.
  • Contribute to data science projects including predictive analytics.

Qualifications

Education: Bachelor’s degree in Business Administration, Economics, Finance, Marketing, Information Systems, Mathematics, or related field required.

Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities:

  • 2+ years of experience using Tableau, PowerBI or similar analytical visualization and reporting tools to create interactive dashboards.
  • Experience with SQL for extraction, and with Python, R, and other data analysis packages.
  • Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems.
  • Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during period of major disaster.

APPLY HERE

Payment Posting Coordinator

CU Medicine is dedicated to providing healthcare and administrative support to the University Of Colorado School of Medicine’s over 3,000 providers and is affiliated with the leading medical institutions in the West.  Located adjacent to the Anschutz Medical Campus, one of the largest and most advanced academic medical campuses in the country, CU Medicine offers a variety of administrative, technical and healthcare support career opportunities and serves as a resource for patients and physicians.

We are seeking a highly motivated Payment Posting Coordinator to join our Cash Applications team.

This job can be performed 100% remotely and out of state candidates will be considered.

The Payment Posting Coordinator is responsible for accurately posting patient payments, third party payments and rejections/denials to patient accounts both manually and electronically. In addition, this position is responsible for the accurate and timely processing of refund requests resulting in credit balances to cash suspense accounts. Post daily mail to patient accounts and process refund requests for affiliate hospitals (Children’s Hospital, University of Colorado Hospital). Balance, log, record deposits/batches and track completion on a daily basis. Must respect the confidential nature of data and use discretion when releasing information to patients, insurance companies or any other person inquiring about a patient’s account. This position requires exceptional analytical abilities and expert level 10 key by touch and typing skills.

Requires a high school diploma or equivalent and must have a minimum of 3 years related experience. Basic accounting skills are highly preferred.  The ability to meet weekly benchmark standards for both quantity and quality is required. Solid working knowledge of Microsoft Office (Excel, Word) and the ability to operate basic office equipment is essential. Experience with on-line billing systems and PC applications is required. Must be detailed, organized and have the ability to meet deadlines and manage stressful situations. The ideal candidate will demonstrate strong verbal and written communication skills and have the ability to promote a team atmosphere.

All applications MUST be submitted via our website.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions.  We are an equal opportunity employer.


The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.


A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

APPLY HERE

Data Entry Clerk – Provider Enrollment

Employer: Peraton Corporation

Description

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the cant be done, solving the most daunting challenges facing our customers.

Responsibilities

Peraton has an immediate need for a Provider Enrollment Specialist for our Global Health & Financial Solutions Sector.

NHIC, Corp. processes Healthcare Claims and Provider Enrollment applications. NHIC has identified a need for a Provider Enrollment level position with opportunity for growth with increased experience. This position will perform clerical tasks involved in an organization. These tasks may include, but are not limited to, compiling data, verifying data, place telephone calls to providers and or their established contacts, completing forms, data entry, processing various CMS Provider Enrollment Applications and other established general clerical tasks.

Other responsibilities may include performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typewriter, and other word processors. Follows organization and department procedures to complete tasks in a timely manner. Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and PCs. Greets visitors, answers telephones, directs calls and takes messages. Inventories and orders materials, supplies, and services. Opens, sorts and routes incoming mail, prepares outgoing mail, receives incoming packages. May oversee the work of less experienced clerks.

This is a remote opportunity.

Qualifications

Basic Qualifications:

  • High School Diploma and a minimum of 1 to 2 years of experience.
  • Must be a US Citizen or Green Card who has lived in the US 3 out of the past 5 year
  • Basic knowledge of the administrative methods, and an acumen to develop the required administrative skills of the job.
  • Specific level of software skills as required by the work unit.
  • Proficient with MS Word and Excel

Preferred Qualifications:

  • Detail-oriented and have excellent verbal and written communications skills.
  • Ability to work independently, and as a team member.

The hourly Colorado compensation range for this role is: $11.71-$23.25

The successful candidate will be offered a hourly compensation that aligns with their individual skills and experience as it directly relates to the position requirements.

In addition, the hourlry salary, Peraton provides a variety of benefits.

COVID-19 Vaccination Requirement: Peraton is committed to complying with all COVID-19 safety protocols detailed in President Biden’s Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors and the related requirements issued by the Safer Federal Workforce Task Force. All Peraton employees are required to be fully vaccinated by December 8, 2021 unless a medical or religious exemption has been granted. New employees may seek an exemption to the vaccination requirement that is subject to a review board and must have an approved exemption prior to the start of their employment. In the event an exemption has been granted, the employee must comply with all COVID-19 safety protocols mandated by our customers and the Safer Federal Workforce Task Force, including but not limited to frequent testing and attestation in compliance with the EO.

WHY PERATON

CHANGE THE GAME

We’re building something great at Peraton, and equipping our employees with the tools they need to have a hand on how the future is shaped.

MAKE YOUR MARK

We’re building and deploying the most advanced technology to not only transform the industry, but to stay ahead of it, staying true to our next-generation national security roots.

BE HEARD

We believe it is the collective power of all of our voices that gives us the strength to face some of our nation’s most daunting challenges. Challenges we can solve together.

MISSION-CENTRIC

We pride ourselves on delivering forward-thinking solutions and it is our drive for protecting and promoting freedom that will have a lasting impact for generations to come.

HR Service Center Representative Coordinator

Employer: Rackspace Technology

Job Description Summary:

  • Schedules interviews and coordinates candidate and interview panel participation.
  • Excellent verbal and written communication skills are required as well as great attention to detail.
  • Provides service to customers by responding to information inquiries in a timely manner.

Responsibilities

  • Responds to employee questions and inquiries about employee benefit programs and human resources policies.
  • Provides answers to questions in the areas of disability, health, and life benefits, paid time off, retirement plans, policies, and practices.
  • Provides navigational assistance and troubleshooting for HR tools.
  • Engages with Rackers and spouses via phone, email, and walk-up discussions.
  • Prepares appropriate documentation and processes necessary paperwork.
  • Performs data entry. Investigates and resolves simple problems.
  • Escalates complex issues through the appropriate channels.
  • Ensures interactions are well-documented with clear and concise notes of the issue or request.
  • Fields general questions not related to Human Resources and answers or directs the customer to the appropriate resource.

Knowledge

  • Strong verbal communications skills.
  • Intermediate writing skills. Knowledge of commonly used terms, concepts, practices, and procedures within the HR field.
  • Basic knowledge of federal and state employment regulations.
  • Basic knowledge of Rackspace business and corporate organization or ability to learn on the job.
  • Ability to maintain the confidentiality of personal and business information.
  • Detail-oriented with a commitment to fanatical customer service.

Education/Experience

  • Fluent in both English & Spanish required.
  • High school diploma or equivalent required.
  • Bachelor’s degree from an accredited institution OR a High School Diploma/GED and a minimum of 3 years of customer service, administrative, and/or Human Resources support experience.
  • Previous ATS (Applicant Tracking System) strongly preferred.
  • Workday knowledge/experience preferred.

Colorado Equal Pay Transparency Act

The following information is required by theColorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $33,300-$43,200. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on the benefits offered is here.

APPLY HERE

Development Assistant

Employer: MLT – Management Leaders for Tomorrow

Management Leadership for Tomorrow (MLT) is a non-profit organization that is changing the face of leadership in the private and social sectors. MLT provides high-achieving African Americans, Latinos, and Native Americans with a winning professional playbook, one-on-one coaching and door-opening relationships that accelerate their career paths from college to MBA to senior leadership. MLT has created a thriving network of more than 8,000 rising leaders and is fundamentally transforming the diverse talent pipelines at its partner organizations, including more than 100 leading corporations, nonprofits, and graduate business schools.

The Development Assistant provides administrative support to the Development department, with responsibilities including data entry (donation processing and acknowledgments), executive assistant support for the Vice President of Finance & Development, prospect research, and meeting and travel planning. The Development Assistant reports to the Senior Development Consultant.

The Development Assistant will:

  • Serve as the primary data entry position for the Development Department, including processing donations and producing weekly tax letters and gift acknowledgments; creating and maintaining accurate donor records with updates provided by staff members; and conducting monthly reconciliations with the Finance department to ensure the integrity of the donation data.
  • Function as the executive assistant to the Vice President of Finance & Development, focusing on scheduling and logistics.
  • Prepare reports and prospect research for the Development Department and Office of the CEO.
  • Make travel arrangements for Finance & Development department staff.
  • Maintain the budget for the Development department, including monthly reconciliation, invoices, credit card logs, and reimbursements.

Required Skills & Competencies:

  • Attention to detail and a proven track-record of organizing information and priorities, with a focus on creating and following efficient procedures that ensure timely and accurate data processing.
  • Strong organizational skills with the capability to anticipate needs and proactively complete projects.
  • Ability to work in a fast-paced environment and able to start and resume work on projects amid changing priorities, with a dedication to meeting deadlines and data accuracy.
  • Commitment to data integrity with an interest in maximizing its usage to advance MLT’s mission.
  • High-level computer skills; knowledge of Salesforce CRM a plus.
  • Strong communication skills, written and verbal.
  • Understanding of budgeting concepts; ability to maintain and reconcile budget.
  • Ability to solve complex issues timely while under pressure.
  • Ability to work with confidential information appropriately.
  • Proficiency in conducting prospect research, utilizing web-based biographical and wealth-rating platforms.

MLT is committed to providing a safe and healthy workplace, and to modeling the highest degree of health standards for our Fellows, our Partners, and the communities we serve. We expect all MLT employees and contractors to be fully vaccinated, including booster, against the coronavirus (Covid 19), in accordance with ADA accommodations. Visitors to MLT’s Bethesda, MD office or remote work sites should also expect to comply with this requirement.

Please apply to a position with MLT only if you are willing and able to prove that you are fully vaccinated against the coronavirus, regardless of work location

APPLY HERE

Virtual Bookkeeper

Employer: BELAY

DESCRIPTION

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?

Look no further! You just found the career you never thought existed.

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.

**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.

In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.

We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.

Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.

APPLY HERE

Onboarding Specialist

Employer: Mercury Banking

Mercury is building a bank for startups. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our compliance team to help us out.

As an Onboarding Specialist, you’ll be focused on getting bank accounts open for startups from all over the world. These companies will range from the latest hot Silicon Valley tech startup cracking cheap space travel to a Peruvian farm growing sustainable coffee, so you’ll be exposed to a pretty wide range of characters and ideas.

You’ll make getting a bank account for a startup easier than buying groceries, and you’ll also sniff out and catch bad actors, balancing protection of our company with a great user experience.

Here are some things you’ll do on the job:

  • Review and enter business data for companies that have signed up for Mercury.
  • Gain a deep understanding for the types of customers who are signing up and how we can adjust the product and user experience to match their needs.
  • Talk directly with founders about signup questions and incorrect application data.
  • Analyze data, documents, and online presence to form a holistic picture of applicants and figure out how we can develop systems to qualify companies automatically.
  • Develop an unfailing eye for potential fraud and risky users and come up with sensible ways to productize it.
  • Gain an encyclopedic knowledge of business and identification document types.
  • Figure out how to improve product and processes to make onboarding unthinkably smooth.
  • Investigate tools that could make your job easier.
  • Write clear documentation on current processes and help train future teammates.
  • Help with other compliance and customer tasks.

You should:

  • Have experience reviewing business sign-ups or have confidence you can learn quickly.
  • Write with clarity and purpose.
  • Pay extremely close attention to detail.
  • Work with efficiency and focus.
  • Understand how to keep an organized, clean inbox.
  • Love problem solving and making teams, product, and processes more efficient.
  • Delight in providing an exceptional customer experience.
  • Enjoy thinking about how to automate as much of your job as possible.
  • Have a strong product sense.
  • Keep track of what you’re working on even when you’re working on a hundred different things.
  • Be curious about the US banking system.

APPLY HERE

Moderation – English Language – Gaming-Related

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Engagement and Moderation!
Do you have an Engagement and Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! 
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. 
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
We are looking for English-speaking moderators!
You will be moderating the client’s forums and do limited engagement as well.
Project Hours:12 hours a day – every other hour – 7 days a week
Hourly Rate:To be discussed in the interview phase
Orientation Details:Start Date – will be discussed during the interviewLive orientation – 1 hour

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Professional English proficiency
  • Quick read  and attention to detail

WorkSpace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Willingness to install MSQ security software and 2FA app on the phone

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE

Customer Support Representative

Bloomscape is a Direct to Consumer plant brand with a mission to become the simplest source in the world for buying and enjoying quality plants. Plants nourish our living spaces in a way that’s deeply vital and increasingly necessary in our modern lifestyles. By completely changing the way people buy and experience plants in every area of the home and garden, our big vision is to make Bloomscape the most recognized brand in plants.


JOB DESCRIPTION

We’re looking for Customer Support Representatives to join our growing team and enhance the Bloomscape experience for our customers! This is an hourly, part-time role (up to 32 hours per week) focused on providing empathetic support to our customers over email and live chat.

As a Customer Support Representative, you are an integral part of Bloomscape’s success as a company. To be successful in this role, you should be a true customer advocate-someone who naturally desires to go above and beyond to effectively solve problems and make a human connection with each customer. You are a thoughtful, clear communicator—especially in writing.

You’ll be a great fit for our team if you thrive in a fast-paced, constantly evolving environment. You are someone who takes initiative and adapts quickly. Having a flexible schedule is key, as some evening, weekend, and holiday hours are required. We’re specifically looking to cover afternoon and evening chat hours, with a typical day-to-day schedule in the 12-8pm range.


 RESPONSIBILITIES

  • Act as the voice of Bloomscape on the front lines with customers
  • Answer email and live chat inquiries, including questions regarding shipping, our products, website troubleshooting, and basic plant care
  • Efficiently and empathetically resolve problems for customers when issues arise
  • Handle last-minute order changes and cancellations with a sense of urgency
  • Identify any new types of issues that customers are experiencing and communicate trends that arise from customer feedback to the team
  • Help create response templates based on new questions from customers
  • Drive to over-achieve performance and efficiency goals like tickets answered per hour, first response rate, CES, etc

QUALIFICATIONS

  • Previous experience in a customer-facing role
  • Passion for plants and the Bloomscape brand
  • Clear communicator, especially in writing (you excel at the balance between including enough detail and getting straight to the point)
  • Grammar nerd (you can spot typos from a mile away and have an irresistible desire to fix them)
  • Team-player who takes initiative to jump in and help out where needed
  • Flexible and open to changes in processes or your schedule
  • Empathetic people-person
  • Fast learner who adapts quickly
  • Committed to values of thoughtfulness, humility, reliability, curiosity, versatility, and efficiency.
  • Proactive, enthusiastic hard worker with an eye for detail
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated with ability to work in ambiguity and still drive forward
  • Creative problem-solver with an inquisitive and innovative mind
  • Ability to thrive in fast-paced ever-changing environment
  • Previous startup and/or e-commerce experience, a plus
  • Fluent with Google Applications (Docs/Drive/Forms etc)
  • Extra points if you are familiar with Hubspot, WooCommerce, or Shipstation (let us know!)

APPLY HERE

Offsite Invoice Payment Specialist

Job Details

Description

The Offsite Invoice Payment Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Enters customer utility invoices by:
    • Entering required customer data by accurately interpreting a variety of source documents and coded information.
    • Performing required steps dictated by online programs and procedures.
    • Handling exception items per procedures.
    • Keying utility invoices from image (KFI).
  • Understands the basic utility industry concepts and terms necessary for proper data entry.
  • Understands the fundamentals of the billing and payment process.
  • Has a complete understanding of specialized data entry account.
  • Logically plans work day by understanding and following all priorities.
  • Performs entry duties in accordance with proper time and quality standard routine.
  • Maintains own personal computer within parameters of Cass’ requirements.
  • Uses organizational skills to ensure no bills are missing or lost.
  • Performs daily pickup and drop off of work according to assigned schedule.
  • Other duties as assigned.

SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:

  • Ability to type 9,000 keystrokes per hour.
  • Ability to grasp and retain instructions.
  • High level of concentration.
  • Self-motivated.
  • Accuracy.
  • Ability to work independently.
  • High school diploma or equivalent required.
  • Specialized training in data entry or prior experience.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

APPLY HERE

Social Media Coordinator

About UsBucket Listers is the leading city guide that helps millions of explorers to discover & book bucket list experiences around the world. Whether it’s discovering the best tacos down the street or sunset sails around your city, our mission is to bring out the explorer in everyone. 
The Opportunity Bucket Listers has an engaged and growing audience of over 12M+ followers across all of our owned social media channels. Our loyal community of explorers turns to us for inspiration, local exploration and to book unique experiences. 
Our talented content team is the creative driving force behind Bucket Listers. The team is comprised of social media strategists that have an eye for engaging and inspiring content. The team maintains a pulse on the heartbeat of our cities to curate and share experiences with our audience. 
We are looking for a Social Media Coordinator to support our Content Team and our growing social channels (specifically, Instagram and TikTok). This role will ensure that our social media accounts remain engaging, consistent and inspiring. 

Responsibilities include:

  • Posting on Bucket Listers city Instagram accounts
  • Creating social assets in Canva
  • Writing social copy for Instagram and TikTok
  • Sourcing engaging and on-brand content for our channels
  • Responding to Direct Messages and comments
  • Pulling data and insights from social campaigns

Skills and interests that will set you up for success:

  • Previous experience creating and sourcing content for highly visible social media accounts
  • Extremely resourceful with a keen eye for sourcing relevant and engaging content
  • Enjoys keeping a finger on the pulse of local events and unique experiences in your city  
  • Highly collaborative nature (cross-functional teammates, external partners and customers)
  • Passionate about building community through experiences and exploration 

This position is remote but the candidate should be familiar with New York City and the surrounding area.

APPLY HERE

Chat Support Specialist

USA Work at HomeState:USA Work At HomeJob Description:

We are looking for tech savvy people to provide customer support and basic troubleshooting for mobile wireless customers. The Chat- Care & Tech Support Specialist is responsible for providing an excellent customer experience and technical support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. You may, on occasion, interact with customers verbally via outbound phone calls. Due to channels of communication, some responses to customers may represent the client publicly. 

Responsibilities include:

  • Providing each customer with a world class experience.
  • Answering product and tool related questions.
  • Guiding Customers through placing orders, updating account information, and conducting basic troubleshooting of mobile devices.
  • Be the front-line responder and act as a consulting concierge for helping customers find the best possible solution.
  • Act as an advocate for the company in social care spaces by using engaging dialogue and answering questions appropriate to the incoming care format in accordance to the brand voice.

All you need is:

  • Customer Service Experience! As chat is the only way these customers can interact with the provider, it is important that we build a team who is well equipped to provide a top-notch customer service experience! We look for people who can engage end-users by conveying empathy, a willingness to help, and expertise.
  • Tech Savvy! As this is a chat program, and the product is mobile phone technology, we look for someone who has a high level of comfort using both computers and smart phones. Additionally, we look for someone with the Ability to look beyond obvious solutions and experiment with different approaches to solving problems to logically troubleshoot technical issues.
  • Written Communication Skills! As the customer cannot see or hear you, there is a need for flawless grammar, spelling and punctuation as well as well-structured responses. This helps ensure the customer is reading the message as you intended it.
  • Ability to type a minimum of 30 WPM
  • Attention to detail and process adherence
  • Quick adaptation to process changes as needed
  • Ability to work independently, self-learner

What we offer:

  • Competitive hourly rate – $14.50/hr
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

Requirements to work from home:

  • Excellent Internet connectivity:
    • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
    • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • A productive, quiet and distraction-free, secure place to work
  • A headset to use for training and meetings that is/has:
    • USB
    • Dual ear
    • Noise-cancelling microphone
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

APPLY HERE

Moderation, Ticket Support – Online Gaming

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Moderation and Customer Support!  Do you have a Moderation and Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
This project is looking for Customer Service Experts!
We are looking for Customer Service experts to provide Tier 1 ticket support and moderation for an amazing online game! If you love role-playing games, and you enjoy helping people, this is a great project for you!
Main responsibilities will include answering support tickets and content moderation including forums, Twitch, and Discord. 
Project Hours:24 hours a day, 7 days a week
Commitment:20 hours per week90 days
Specifically seeking availability:Evening and weekend hours
Orientation:Begins 2/1. Initial session is live, approximately 2 hours long with additional sessions at later dates.

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Experience with high-volume email-based Customer Support for games
  • Experience with Zendesk, Twitch, Discord
  • A flexible schedule with nighttime and weekend availability
  • A work environment that allows you to focus on work without distraction
  • A strong and highly reliable internet connection
  • Strong typing skills
  • An interest in role-playing games

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE

Data Entry Specialist- Remote

Job Description

Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

  • Accurately entering patient information in to our software program
  • Access various electronic medical records systems
  • Provide a high level of customer service

APPLY HERE

Data Entry Specialist

Why You’ll Love Working Here:

Being a TechSmithie allows you to work creatively to solve real problems for people and businesses in an innovative and collaborative environment. We are a home-grown, mid-sized company that has achieved global success. We deliver screen capture and video creation software, including Camtasia and Snagit, to over 30 million professionals, from individuals to Fortune 500 Companies.
This doesn’t happen accidentally. Through employee investment and professional development, we continually prioritize our talent to make sure things are done right. From interns to senior leaders, we work side-by-side to make transparent company decisions, strive for continuous improvement, and live by the culture and values we embody as a company.
With amazing products and people, we are always looking for fun and hardworking individuals who are passionate about working on the bleeding edge of technology. If this sounds like you, keep reading!

TechSmith’s top priority is the safety and well-being of our employees. We’ve temporarily moved our operations to working fully remote. Candidates must have the ability to work in a remote environment and, when deemed safe, be willing to commute to TechSmith’s office in the Lansing Michigan area. Candidates must be willing to move to Michigan before starting their new position.

Position Overview:

This full-time position supports the Sales Department at TechSmith with order processing, call handling and other administrative tasks. TechSmith receives both digital and physical Purchase Orders every day from our customers and partners in addition to phone orders and paperwork processing requests. We need an experienced data entry professional to handle these tasks with accuracy and efficiency. This is a full-time position with benefits and the opportunity to work with our fast-paced Sales and Customer Service teams to process revenue for TechSmith.
*This is an hourly position

Responsibilities:

  • Enter purchase order information into our sales databases
  • Review digitally submitted purchase orders for errors and send feedback to our partners about the errors.
  • Process return transactions
  • Take phone orders and operator calls
  • Complete order related vendor paperwork and coordinate with sales reps, other departments and customer purchasing departments
  • Provide feedback and recommendations to improve TechSmith systems and processes
  • Work closely with global customers and other departments to problem solve and complete daily tasks
  • Professional correspondence and other communication with customers
  • Assist sales department with scheduling, workload distribution and administrative support
  • Learn new processing systems and procedures on demand as our business evolves
  • Help train all new staff on order processing and documentation including creation of training documentation
  • Weekly reporting on order processing and sales progress
  • Other duties as requested

Required Skills and Background:

  • High School Diploma or (educational equivalent)
  • Type 45 WPM
  • Must be resourceful, self-motivated, can work independently and on a team
  • Must be detail oriented
  • Strong organization and multi-tasking skills
  • 1 year of data entry experience with low error rate or similarly related field
  • Ability to learn new order entry systems, software applications and processes quickly
  • Experience answering phones and providing quality customer service
  • You must be legally authorized to work in the United States without an employer-sponsored petition for a visa, such as an H1B visa. TechSmith does not intend to file any visa applications in connection with this opening.

Preferred Skills and Background:

  • Proficiency in Adobe Acrobat, Microsoft SharePoint, Salesforce.com and Microsoft Outlook
  • 3+ years of data entry experience
  • Type 50+ WPM

**Please submit a cover letter when applying**

Availability:

TechSmith is open Monday thru Friday from 8am to 6pm. Standard hours for this position are Monday thru Friday from 8am to 5pm.

Compensation and Perks:

At TechSmith, we love our employees and reward outstanding performance with bonuses and company recognition. Our generous benefit pack includes:

  • Competitive pay
  • Health Insurance – BCBS of Michigan – Employer-paid premium
  • Health Savings Plan – Employer Contributions
  • Dental Insurance – Employer-paid premium
  • Vision Insurance – Employer contributions toward premiums
  • Retirement – 401(k) – Employer Match
  • Tuition Assistance
  • Student Loan Repayment Assistance
  • Paid Parental Leave
  • Employee Assistance Program
  • Disability Insurance – Employer-paid premium
  • Life Insurance – Employer-paid premium
  • Generous PTO, Sick Time, Holiday Time, Volunteer Time
  • Company-sponsored events, gifts, food, etc

APPLY HERE

Profile Editor Specialist

Employer: Andela

About the role:

  • The Profile Editor Specialist is responsible for ensuring that all engineers entering the Andela Talent Network have polished and linguistically accurate profiles that closely align and adhere to our quality guidelines.
  • You will serve as a final quality control gatekeeper and will work closely with our screening and staffing teams on achieving that.
  • We need problem solvers, creative thinkers, and people who aren’t afraid to get their hands dirty.
  • If this sounds like you, keep reading – we want to hear from you! We are a fully remote company and you can truly live anywhere while doing this job.

Responsibilities:

  • Once our engineers are vetted and approved for the Andela Talent Network, a profile creator will work with them to fill in all the technical details.
  • You will help them proofread, edit, and update the profiles to ensure they follow our style guidelines.
  • This job will also ensure that the profiles have proper skills, the projects they are proud of, and that the past engagements have enough information.
  • In this role, you will work remotely in a distributed company and help a small team keep their quality at the highest level.
  • We also expect you to contribute actively with your ideas, work on improving our styling guidelines, and actively contributing to the development of the team’s glossary of technical terms.
  • With more experience, we expect you to become a subject matter expert on profile components and assist with the on-boarding of new team members, and help the profile editing team to support other projects and teams across Andela.

Qualifications:

  • Bachelor’s degree or equivalent in English, English writing, linguistics, or related field is a plus.
  • A precise and aesthetic eye and attention to detail.
  • Excellent foundational knowledge in English grammar and writing mechanics.
  • Ability to edit written English material to a style guide, ideally in a professional or academic setting.
  • Experience with resume writing is a plus.
  • Technical and engineering terminology fluency; you don’t have to be an engineer, but speaking the language is a plus.
  • Humble and willing to learn/grow. We need confident and capable people who want to help each other succeed as much as they want to help our talent succeed.
  • This is a remote position that can be done from anywhere.

Expectations:

In the first week:

  • Onboard and integrate into Andela.
  • Learn about Andela’s existing product suite.
  • Become acquainted with your area of focus, peers, and stakeholders.

In the first month:

  • Focus on learning technical and engineering jargon.
  • Start editing our existing profiles to get familiar with our environment.
  • Evolve from shadowing assessment interviews to get better insights into our assessment process.

In the first three months:

  • Finish training in profile editing and be able to do unsupervised editing.
  • Fully embed yourself in your team and Contribute actively in team meetings.
  • Understand Andela’s assessment processes and propose new ways to scale editing processes.
  • Establish yourself as a well-known, key player within the team, and Andela.

In the first six months:

  • Progress from absorbing information from subject matter experts to providing expertise yourself, actively answering questions on the Talent Network channels, and advising engineers on ways to improve and optimize their profiles.

In the first year:

  • Become a subject matter expert on profile components and assist with the on-boarding of new team members
  • Help the profile editing team to support other projects and teams across Andela.

APPLY HERE

Social Content Creator

Employer: Social Element

We are looking for a creative social media expert who is on top of the latest TikTok trends and Instagram memes, who understands that the design of a social media post is just as important as the content.

Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management. We pride ourselves in having exceptional talent in our business. As the pioneers of social, we stay at the forefront by constantly creating, learning, and guiding.

We are looking for a Social Content Creator to join our team in North America and be in charge of ideating, creating, shooting, and designing social content for a variety of clients and platforms including TikTok, Instagram, Pinterest, and Twitter.

In this role, you will be the leader of the brand’s visual identity in social, ensuring that content is on brand as well as on trend. You will accomplish this by partnering with our Social Media Specialists and Strategists to identify trending consumer conversations and create content that helps brands get noticed in social culture.

This is a full time and fully remote position, so you can be located anywhere across North America.

WHAT YOU’LL DO

  • Day-to-day creation of on-trend and highly shareable social content that drives engagement and connection with the brand’s community. Includes stills, GIFs, and short-form video (ex. Reels and TikTok).
  • Capitalizing on real-time cultural opportunities from our social media management teams by turning them into social-first content for named brands.
  • Supporting your content recommendations through strong written, editing, presentation, and communication skills.
  • Maintaining social fluency – understanding social trends and nuances as they emerge.
  • Staying current with social platforms trends capabilities and offerings (including TikTok, Instagram, Pinterest, Twitter, and Facebook.)
  • Creating and guiding content based on client fit and brand safety as strongly as cultural opportunity.

ABOUT YOU

  • Avid and passionate social media user with an interest and curiosity in internet culture.
  • Keen eye for design, photography, color, layout, and typography.
  • Conceptual thinker with the ability to shoot and edit GIF, still, and short form video content (ex. TikTok and Reels.)
  • Comfortable with design and video editing. Expert in capturing video with a DSLR camera or mobile device.
  • Solid foundation in photography, video, typography, layout and illustration.
  • Confident in pitching content ideas to clients and internal stakeholders. Expert written and verbal communication skills.
  • Excitement to learn and collaborate with internal team members.
  • Excellent attention to detail, organizational, and time management skills.
  • Ability to maintain and uphold confidentiality at all times,
  • Take pride in what we do, what we create, in The Social Element and in our community.
  • Naturally inclusive, collaborative and with a positive can-do attitude

WHAT YOU NEED FOR THIS ROLE

  • 1-2 years relevant work experience including a portfolio of examples.
  • Strong interest in social media and pop culture.
  • Strong creative eye for content native to each social platform and a working knowledge of social platform audiences.
  • Proven track record with recording content on DSLR and/or mobile camera as well as editing with traditional and app-based tools.
  • Deep knowledge of digital and social media platforms, staying well informed of platform updates.
  • Background in one or more of the following: native social media content creation and graphic, digital design, photography and video editing.
  • Experience creating for and using social platforms including TikTok, Instagram, Pinterest, Twitter, Facebook, and YouTube.

WHAT YOU’LL GET:

  • Remote working; we have a genuine dedication to work/life balance.
  • 33 days of holiday: Increasing with length of service. Once employed for 3 years, you will receive an additional day’s annual leave up to a maximum of 36 days holiday
  • Birthday off
  • Annual Occasion Day off for an important event
  • 1 Volunteer day off
  • Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered
  • Dental and Vision plans
  • 401k with employer matching
  • Wellbeing Support

***** Being part of an organisation where you can truly add value and be recognised for it.*****

The Social Element values

Work according to the company values

  • Do it Well
  • Be One Team
  • Do the Right Thing
  • Keep Pioneering
  • Make Them Smile

APPLY HERE

Copywriter

Employer: Coalition Technologies

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:

  • Fashion (both mass-market and luxury)
  • Skincare & Beauty
  • Tech & Software**
  • Finance & Investing**
  • Law (family law, product liability, divorce, etc.)**
  • Education
  • Home Improvement
  • Automobiles & Motorcycles (OEM and aftermarket accessories)
  • Health and Wellness**
  • Medical / Clinical**
  • Digital Marketing
  • SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.

Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.

Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

APPLY HERE

Writer

Employer: BKA Content

Do you love writing? BKA Content is seeking eager, talented freelance writers who can create engaging content centered on a variety of different search terms, topics, and keywords provided by our clients. This position involves writing some of the following:

  • Articles
  • Blogs
  • Social media posts
  • Category and product descriptions
  • Meta descriptions
  • Press releases
  • Web copy

If you enjoy writing, having a flexible schedule, and working from home, this is the job for you! By joining our talented team of writers, you can expect the following benefits:

  • Choose which articles you want to write from our list of available options
  • Work from virtually any location
  • Get paid for each article you write
  • Set your own schedule (as long as the articles are submitted by their due dates)
  • Expand your knowledge on a variety of unique and interesting topics
  • Join our team of fun, talented and enthusiastic writers!

Requirements:

  • Must live in the US and be legally allowed to work in the US
  • Must have access to the internet
  • Must be able to write at least 3,000 words per week (approx. 10 articles), but there are opportunities for much more than this, if desired.
  • Must have a verified PayPal account (all payments are made this way)
  • Must have a firm grasp of English grammar, punctuation and spelling
  • Must be at a college writing level
  • Must be able to meet deadlines
  • Must be honest, self-motivated and dependable

Compensation

Writers typically earn anywhere from $12-$40 per hour, depending on the writer’s skill set and typing speeds, as well as the team they are placed on. Teams pay out between 1.5 cents/word (very basic SEO content that takes about 15 mins/article) and 10+ cents/word (technical content that requires strong researching skills). There is no cap on how much you can write.

How to Apply:

The first step in the application process is a quiz that will test some basic principles of punctuation and grammar. There are only 20 questions in this exam. You can access this quiz by visiting https://application.bkacontent.com/. If you pass, be prepared to write one custom sample as part of the application process.

If you have any questions or concerns, feel free to email our hiring manager, Amber, at [email protected].

APPLY HERE

Blog Writer

Employer: BeMo Academic Consulting

Overview:

BeMo has an immediate need for an experienced part-time Blog Writer with excellent communication and writing skills. As a talented and creative member of the BeMo content team, the Blog Writer will work to develop and deliver engaging written content that will help establish BeMo Academic Consulting as an industry leader.

Your work will help tell the BeMo story as it relates to post-graduate education, admissions processes, standardized testing, as well as building brand awareness and sharing student success stories.

Are You the Needle in a Haystack?

Would you like to contribute to our mission of helping students achieve their academic and career goals?

Would you like to help us promote diversity so that everyone has an equal chance at higher education regardless of racial, cultural, or socioeconomic background?

Would you like to be part of a team that is shaping the future of admissions?

If you answered “yes”, here’s a little bit about us:

You’ve probably never worked with anyone like us before. We’re a dynamic team of practicing professionals, researchers, and scholars, with a passion to help students reach their academic and career goals. We often go above and beyond to deliver the best possible services we can to our students. We make sure we are highly knowledgeable about the ever-changing landscape of admissions by studying and researching admissions trends. We take our own medicine and we are constantly training to keep our individual performance and the performance of our company exceptional.

We put the interests of BeMo above our own. We take our role very seriously and contribute to our company on a consistent basis. When things need to get done, we don’t care what time of the day or day of the week it is, we get the job done. We know how to manage our time and fulfill competing demands. We are constantly looking for ways to improve our services and its impact and we are not afraid to share our ideas and collaborate with our team members. We put our company and our missions first. This is not a “job” to us. This is a calling. Our passion for mentoring our students and making admissions fair and scientifically sound is what gets us up in the morning. Importantly, we understand that our company is only as great as its individual members. That’s how we have become a leading academic consulting firm and that’s why we are extremely selective about our team and only pick the very best to join us and we do everything we can to support them.

We want to foster an environment where we drive team members to succeed within their role and believe in the mission and values of BeMo.

If you are resistant to coaching because you believe you already know everything, if you are seeking a side job just to make a few bucks or to add another entry to your resume, if you normally don’t pay much attention to detail, or if you are looking for a short-term gig with little impact and growth, then we’re probably not right for you.

If you are extremely detail-oriented, obsessed with delivering only the best service, have outstanding written and verbal communications skills, willing to learn more and implement new strategies, love to be a part of a team to change the future of admissions, think working long hours and on the weekends is totally cool sometimes to hit objectives when required, and looking for a long-term mission with significant impact on society, then you need to apply. Now.

What We Do

  • Act in BeMo’s interest
  • Top performance
  • Focus on results
  • Seek feedback
  • Nothing is impossible
  • Everyone is a manager
  • Freedom of time
  • Freedom of space

What We Don’t Do

  • Act selfishly
  • Average performance
  • Focus on hours
  • Ego
  • Make excuses
  • Need supervision
  • Work 9 to 5
  • Work at the “office”

What We Offer

  • Freedom to work from anywhere around the world. You never have to go to the “office”.
  • Freedom to choose your hours. We focus on results, not the hours or arbitrary 9 to 5.
  • Opportunity of stocks/shares in our fast growing company for exceptional team members that embody our core values.
  • Opportunity for growth, independent project development, and career advancement.
  • Make a huge difference in the lives of aspiring future professionals and contribute to our outstanding success rate.
  • Be a part of our fast growing, innovative, and leading EdTech mission.
  • Comprehensive health, dental, and disability insurance benefits for full-time team members and their spouses without coverage.
  • Generous self-directed vacation policy for full-time team members.
  • $1,000 yearly professional development fund for full-time team members.
  • Quarterly team dinners and fun events.
  • We are proudly listed on The Career Directory as one of Canada’s best employers for recent graduates.

APPLY HERE

Copywriter

Employer: Coalition Technologies

WHO WE’RE LOOKING FOR

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:

  • Fashion (both mass-market and luxury)
  • Skincare & Beauty
  • Tech & Software**
  • Finance & Investing**
  • Law (family law, product liability, divorce, etc.)**
  • Education
  • Home Improvement
  • Automobiles & Motorcycles (OEM and aftermarket accessories)
  • Health and Wellness**
  • Medical / Clinical**
  • Digital Marketing
  • SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.

Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.

Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

APPLY HERE

Order Processor

Employer: Transactly

Who we are
The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.

We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.

What we need
We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.

This position can be fully remote.

What you’ll do:

  • Manage clients’ orders from time of order through installation
  • Enter orders into the system
  • Ensure client orders are placed properly and installed on the date requested
  • Additional responsibilities as assigned

What you have:

  • Excellent oral and written communication skills
  • Must be comfortable on the phone
  • Customer Service experience
  • Call Center experience is highly preferred
  • Previous order processing experience preferred
  • Experience with Salesforce or a similar CRM preferred

What we offer:

  • Opportunities for career growth and a chance to make a big impact
  • A culture that supports work/life balance and flexibility
  • Competitive pay
  • Health, dental, & vision plans
  • Wellness reimbursement
  • 401(k) plan w/ company match
  • Generous paid time off, including 10 paid holidays

APPLY HERE

Medical Scribe

Employer: AQuity Solutions

Position Description:

Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!

Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!

As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.

YOU WILL…

  • Have a Competitive Wage and Benefits!
  • Work Directly with Physicians Gaining Valuable Clinical Charting Experience
  • Network Directly w/Physicians
  • Draft HPIs, PEs, ROSs, and Analyze Lab Reports
  • Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time

Requirements…

  • Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
  • The ability to work from home and a secure reliable internet connection at home.
  • Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
  • Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
  • Minimum of 10 months of employment with us.
  • Strong computer, typing, and listening skills.
  • Ability to type 45 – 50 wpm or more.
  • 18 years of age or older.
  • Authorized to work in the United States.
  • Currently live within the borders of the United States.

IT WOULD BE AWESOME IF YOU ALSO…

  • Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
  • Specialty experience in EHR documentation with outpatient clinics
  • Strong leadership skills
  • Planning on going into medical, physician assistant, or nursing school in the future
  • Looking for a potential career!
  • Good understanding of technology and how it integrates with the medical industry
  • A passion for healthcare
  • You would like to work from home
  • Able to balance school and work

APPLY HERE

Data Entry Associate

Employer: Conduent

Summary:

Conduent is hiring immediately forTransaction Processing Associate I. In this role, you will provided top notch customer service by entering data for our valued customers.

What you will be doing:

  • Working in a call center enviromnet.
  • Data Entry position
  • Receives, processes, and ensures document classification are completed and transmitted to clients
  • May require outbound correspondence from the client to be processed.
  • Receives documents from both electronic and hard copy forms for processing.
  • Sorts, images, documents, files, and archives by form type.
  • Identifies documents and their purpose; creating a database of information.
  • Classifies documents based on contract requirements.

What you get:

  • Full Time Employment
  • $11.00 hourly
  • Work Schedule is Mon-Sat- Day off during the week depending on volumes received.
  • Substantial Customer Service Training
  • Career Growth
  • Full Benefit Options
  • Great Work Environment

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem solving skills.
  • Customer Service Experience.

Requirements

  • Must be at least 18 years of age or older.
  • Must have a high school diploma or general education degree (GED).
  • Must be eligible to work in the United States.
  • Must be able to clear a criminal background check and drug test

APPLY HERE

Data Entry Clerk – Provider Enrollment

Employer: Peraton Corporation

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the cant be done, solving the most daunting challenges facing our customers.

Responsibilities

Peraton has an immediate need for a Provider Enrollment Specialist for our Global Health & Financial Solutions Sector.

NHIC, Corp. processes Healthcare Claims and Provider Enrollment applications. NHIC has identified a need for a Provider Enrollment level position with opportunity for growth with increased experience. This position will perform clerical tasks involved in an organization. These tasks may include, but are not limited to, compiling data, verifying data, place telephone calls to providers and or their established contacts, completing forms, data entry, processing various CMS Provider Enrollment Applications and other established general clerical tasks.

Other responsibilities may include performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typewriter, and other word processors. Follows organization and department procedures to complete tasks in a timely manner. Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and PCs. Greets visitors, answers telephones, directs calls and takes messages. Inventories and orders materials, supplies, and services. Opens, sorts and routes incoming mail, prepares outgoing mail, receives incoming packages. May oversee the work of less experienced clerks.

This is a remote opportunity.

Qualifications

Basic Qualifications:

  • High School Diploma and a minimum of 1 to 2 years of experience.
  • Must be a US Citizen or Green Card who has lived in the US 3 out of the past 5 year
  • Basic knowledge of the administrative methods, and an acumen to develop the required administrative skills of the job.
  • Specific level of software skills as required by the work unit.
  • Proficient with MS Word and Excel

Preferred Qualifications:

  • Detail-oriented and have excellent verbal and written communications skills.
  • Ability to work independently, and as a team member.

The hourly Colorado compensation range for this role is: $11.71-$23.25

The successful candidate will be offered a hourly compensation that aligns with their individual skills and experience as it directly relates to the position requirements.

In addition, the hourlry salary, Peraton provides a variety of benefits.

Test Assessor – Casper Rater (United States)

Description

Our purpose

We are here to create a world served by exceptional professionals. Our product, Casper, helps higher education institutions to look beyond book smarts, seeing a clearer, more holistic view of applicants. It’s used by 265+ academic partners in Canada, the US, Australia (and growing!) with 100,000+ applicants taking the test each year, and covers 80% of all US medical school applicants. We also host the Admissions Summit, an annual 2-day conference, and power the Alo Grant, an annual $100,000 research fund.

The role:

Casper Raters are a key part of our mission to create a world served by exceptional professionals by bringing an analytical and unbiased approach to rating the test responses of our applicants.

What you should know about the Casper test:

  • The Casper test is an online selection tool used by academic programs to help assess applicants for non-academic attributes or people skills.
  • The applicants respond to 12 series of 3 open-ended questions, rated by human raters (you!)

What will you be doing?:

  • Reading applicant responses and comparing amongst the overall applicant pool to thoughtfully assign scores
  • Assessing applicant responses based on the onboarding training provided and participating in on-going refresher training
  • Providing feedback to help us improve our tests, platforms, and content

Requirements

What will help you in the role:

  • An empathetic and analytical mindset
  • A high level of comfort working with technology
  • A curious and detail-oriented approach to suggest areas of improvement and spot potential issues with the platform
  • A strong alignment with our company Mission and Values

Raters must reside in the country they are rating responses for and have knowledge and experience of the culture in the country – we welcome applicants from all walks of life in an effort to continue to build a diverse group of Raters!

Benefits

This is a casual contract position and we hire periodically on an as-needed basis. The rate of pay is $0.65/rating and Raters typically make between $20-30/hour when tests responses are available to rate.

APPLY HERE

Verification Analyst

Job Summary:

The Verification Analyst monitors the client’s pending vaccination queue in order to review and approve submitted documentation of employees’ vaccinations. The Analyst will review supplied information, approve or reject documentation as appropriate, address concerns, and escalate issues, as needed.

Essential Functions:

  1. Represent Pinkerton’s core values of integrity, vigilance and excellence.
  2. Develop and execute appropriate strategy for verification reviews consistent with established protocols set by the client.
  3. Obtain and verify vaccination evidence by utilizing information provided in the queue, telephone calls to employees, follow up emails, and escalation to client leadership, as needed;
    • Examine records/data, gather additional documentation, classify, and differentiate documentation elements.
  4. Complete requested reports in a thorough and professional manner.
  5. Serve as the liaison between the client and Pinkerton to ensure all inquiries/concerns are addressed in a confidential and appropriate manner.
  6. All other duties, as assigned.

Education, Experience, and Certifications:

High School diploma or GED with data analysis, medical records/healthcare, or other relevant experience.

Competencies:

  • Working knowledge of Covid-related terminology.
  • Understanding of medical terminology, preferred.
  • Effective independent judgment and decision-making ability.
  • Able to prepare accurate, clear, and concise reports.
  • Effective written, verbal, and presentation skills.
  • Prudent problem resolution skills.
  • Able to interact effectively at all levels, including management and across diverse backgrounds.
  • Able to prioritize and complete multiple assignments simultaneously while preserving the integrity of the process.
  • Serve as an effective team member.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting.

APPLY HERE

Virtual Bookkeeper

Employer: BELAY

DESCRIPTION

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?

Look no further! You just found the career you never thought existed.

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.

**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.

In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.

We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.

Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.

APPLY HERE

Clinical Data Coordinator

Employer: Kelly

Overview:

The Clinical Data Coordinator would be responsible for clinical data entry activities for the protocols and projects as directed. The position will ensure the highest standards for clinical data integrity and quality are maintained in alignment with critical research efforts aimed to improve the treatment, health and medical outcomes for oncology patients. Responsible for the collection and review of clinical protocol research data; Interpretation of data (including appropriate source documentation) for entry into computerized databases; Good understanding of data definitions and case report forms and other information related to data collection for clinical research. Must respond to queries in a timely fashion.

Main Responsibilities:

  • Responsible for the abstraction, entry, and general management of study data for clinical trials.
  • Assists with collection, entering, cleaning, maintenance and reporting of clinical research data
  • Enters protocol, medical history, and demographic information abstracted from patient charts into appropriate data capturing system (EDC)
  • Follow protocol design to assure all protocol data elements are collected in accordance with protocol guidelines
  • Update the EDC following verification of subject data, including the resolution of data queries
  • Track site goals and case report form completion.
  • Maintain study specific documentation.
  • Perform QC audits of the clinical database.
  • Support and adhere to Good Clinical Practices (GCP) guidelines, FDA, Institutional Review Board (IRB) and HIPAA regulations, Site Operating Procedures and ethical standards for the conduct of research clinical trials.
  • Maintain company and Site requirements for source document management and request for information.
  • Communicate effectively with the research team, investigator(s), Clinical Research Associate(s), study sponsor and ancillary staff.

Qualifications Required:

  • Position requires 3+ years of experience in data collection activities within a GCP/clinical research regulatory environment.
  • Education: High School required, some college preferred
  • Knowledgeable in critical elements for success in clinical trials. GCPs, ICH, and Code of Federal Regulations.
  • Clinical study experience in Oncology preferred.
  • Strong medical terminology understanding.
  • Experience with EDC systems.
  • Proficient in Microsoft Office Suite

APPLY HERE

Senior Credentialing Specialist

Employer: Change Healthcare

Overview of Position

Processes high volume credentialing and re-credentialing applications and/or enrollments of health care providers, responsible for entering, updating, maintaining NPI and any other applicable provider numbers into the system. Reviews applications, prepares verification letters and maintains database. Contacts medical office staff, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications.

What will be my duties and responsibilities in this job?

  • Excellent understanding of the credentialing process
  • Familiarity with CAQH, PECOS, Payer Online Portals
  • Capable of successfully completing credentialing applications with limited supervision
  • Meet productivity standards as outlined in client metrics
  • Identify any issues or trends and bring them to the attention of management team
  • Work on special projects as assigned
  • Train other team members as assigned
  • Other duties as assigned

Enrollment with Government payers in multiple States across the U.S.

What are the requirements needed for this position?

  • Undergraduate degree or equivalent work experience
  • 3+ years’ work experience
  • 3 years of hands on work within credentialing process
  • Excellent understanding of the credentialing process
  • Familiarity with CAQH, PECOS, Payer Online Portals
  • Capable of successfully completing credentialing applications with limited supervision
  • Computer literate

What other skills/experience would be helpful to have?

  • Organized
  • Detail Oriented
  • Ability to multi-task
  • Work well with others
  • Computer literate
  • What are the working conditions and physical requirements of this job?
  • General office duties and conditions

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

APPLY HERE

Credentialing Specialist

Employer: Change Healthcare

Overview of Position
The Credentialing Specialist is responsible for processing credentialing and recredentialing applications and/or enrollments of health care providers, responsible for entering, updating, maintaining NPI and any other applicable provider numbers into the system. Reviews applications, prepares verification letters and maintains database. Contacts medical office staff, licensing agencies, and insurance carriers to complete credentialing and recredentialing applications.

What will be my duties and responsibilities in this job?

  • Must have ability to work with mathematical concepts, health care acronyms, able to differentiate between provider titles, download the providers applications using the Internet.
  • Meet productivity standards as outlined in client metrics
  • Identify any issues or trends and bring them to the attention of management team
  • Work on special projects as assigned
  • Other duties as assigned

What are the requirements needed for this position?

  • Education / Training: Required: Undergraduate degree or equivalent work experience
  • 1-3 years work experience
  • Minimum of 1 year credentialing experience

What other skills/experience would be helpful to have?

  • Good understanding of the credentialing process
  • Capable of successfully completing credentialing applications with limited supervision
  • Computer literate
  • Detail Oriented
  • Ability to multi-task
  • Work well with others
  • Organized

What are the working conditions and physical requirements of this job?

  • Office Environment
  • Physical requirements include general office demands

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

APPLY HERE

Client Services Associate

Employer: EL Education

ABOUT THE ORGANIZATION

  • EL Education is a national nonprofit partnering with K-12 educators to transform public schools and districts into hubs of opportunity for all students to achieve excellent equitable outcomes.
  • EL Education is guided by a vision of education equity and student potential, by a reimagined definition of student achievement, and offers research-proven resources and practices, including the acclaimed EL Education K-8 Language Arts curriculum, Core Practices, and aligned professional learning.
  • EL Education was founded in 1991 and currently serves 440,000 students in diverse communities across the country. Learn more at ELEducation.org.

ABOUT THE POSITION

  • The Client Services Associate is a member of the Business Planning Team (BPT) providing administrative support to internal and external partners.
  • The Business Planning Team is led by the Senior Director of Organizational Strategy, with Client Services Associates reporting to the Associate Director of Planning and Analysis.
  • The Client Services Associate will be assigned to work either with the Partnership team or the Content and Development teams.
  • In both cases, the Client Service Associate will support their assigned Directors in the areas of document creation and tracking, data management, task management, and internal and external communications (by phone, email, and teleconference.)
  • A successful Client Services Associate should possess skills in customer service, attention to detail, time management, and problem solving.

RESPONSIBILITIES

Specific responsibilities include:

  • Collaborating with internal partners to identify the needs and parameters for documents, then helping to develop and track the documents (such as service proposals and contracts) from creation to execution
  • Updating internal partners about the status of important documents and tasks
  • Gathering information and materials from internal and external partners about clients, staffing, and financial matters and compiling those details in a central location such as a Google Doc or Salesforce CRM (depending on the nature of the information); communicating that information to Directors and other stakeholders as needed
  • When working with data and information, ensuring that the data is being entered and communicated in an accurate and holistic manner
  • Responding to inquiries from internal and external partners in a timely, informative, and professional manner, or routing the inquiry to the appropriate person for response
  • Meeting regularly with assigned Directors to review outstanding tasks
  • Generating and publishing reports using data from Salesforce
  • Identifying areas for improvement related to practices and systems and communicating this feedback to the Director of Planning and Analysis
  • Supporting processes to effectively and efficiently prepare for delivery of high-quality professional development (Partnerships team) and/or accomplish primary objectives of the Content and Development teams

CANDIDATE REQUIREMENTS

An ideal candidate for the Client Services Associate position will have a proven track record of providing support to key stakeholders to achieve business objectives, while using systems to manage and communicate data and documents to internal and external partners. Ideal candidates will also have a sincere interest in public education and the mission of EL Education.

Prior Experience/Education:

  • 4-year college degree in business, marketing, economics or education-related field or 2-year degree with specialized training in business
  • Experience with entering data into a central repository
  • Experience developing and implementing solutions to solve complex problems
  • Experience providing proactive communication and related services to clients

Skills:

  • Strong, professional written and verbal communication skills
  • Persistent attention to detail and the ability to use and maintain systems for tracking and organizing these details
  • Exceptional time-management skills
  • Ability to collaborate with multiple teams across the organization
  • Flexibility to adapt and adjust procedures to increase efficiency and effectiveness
  • Ability to build relationships with clients and colleagues to achieve objectives
  • Strong knowledge of Microsoft Office Word/Excel/Powerpoint Google Apps (gmail, Google hangout, Google drive)
  • Knowledge of database systems such as Salesforce; willingness to learn new technology

Travel:

Travel will be required up to 20%. Examples include: internal meetings with customer-facing/partnership teams, an annual employee meeting for EL staff, regional and national customer events, etc. Travel percentage will depend on where this person is physically located and if they are in proximity to our headquarter or satellite offices in New York City and Amherst.

COMPENSATION

We offer a competitive salary commensurate with experience and a wide variety of benefits, including paid-time-off, 403b match, maternity/paternity/adoption leave, medical/dental/vision insurance, and more.

ANTI-DISCRIMINATION POLICY AND COMMITMENT TO DIVERSITY

EL Education seeks individuals of all diverse backgrounds to apply for this position. We are committed to maximizing the diversity of our organization and want to engage all those who can contribute to this effort. EL Education provides equal employment opportunities for all applicants and employees and prohibits discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, national origin or citizenship status, age, religion, sexual orientation, marital status, pregnancy and parental status, HIV status, gender identity and expression, status with regard to public assistance, status as a veteran, or physical or mental disability or any other factor which cannot lawfully be used as a basis for an employment decision. EOE

VEVRAA Federal Contractor

APPLY HERE

Professional Scorers – Working from home

Job Description

Scorers will work from their homes, evaluating student responses to subject-related open-ended questions according to a customer supplied scoring guide. Candidates must qualify after completion of training in order to begin scoring.

Pearson offers compensation packages that reward exceptional quality and productivity. Scoring is generally compensated at a wage of $15/hour with additional incentives paid based on daily and weekly performance (up to $150 per week).

Requirements

–  Conferred a minimum of a Bachelor’s Degree from an accredited college
–  Eligible to work in the United States
–  All scoring and other work activities must be completed in the United States
–  Basic computer skills (keyboard, mouse)
–  Ability to maintain a confidential work environment  
–  Access to a home or office computer that meets the requirements of the scoring system, internet service, and telephone connection. For security reasons, readers may not use shared office computers or work from institutional or public computer labs.
–  Availability to work a minimum of 30 hours per week
–  Teaching experience is preferred

Major Responsibilities

–  Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide.
–  Successfully internalizes training and customer scoring guide.
–  May be required to pass qualifying test before scoring.
–  Must be able to put aside personal biases and apply scoring guide according to customer requirements.
–  Must be committed to working the required number of hours each week for duration of the project.
–  Meets rate and quality management standards established for project.

Currently supported operating systems (OS) for Pearson’s scoring system

Processor:  1.3 GHz Intel x86 compatible
Operating System:  Windows 8, 10 or Mac OS X 10.6 or above
Internet Browser:  Google Chrome (latest); Safari (Mac, latest), Microsoft Edge (latest)
RAM:  512 MB (1 GB preferred)
Hard Drive Space:  950 MB
Screen Resolution: 1024×768 or higher
Internet Connection:  High-Speed Internet Connection*

Please note that we do not currently support scoring on mobile phones or tablets with the iOS or Android systems, or on computers running Linux or Mac OS 10.5 or older. 

APPLY HERE

Customer Champion, Paid Support (Americas, West – Weekend Warrior)

This role is open for applicants in the Americas, West Coast region (PST or MST).

Hi there!

We’re looking for a Customer Champion to join the Paid Support team at Zapier. Zapier’s on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation. We’re looking for someone who loves to interact with customers on a daily basis, helping them solve tricky technical problems and use automation to its fullest.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

About You

  • You’re highly skilled in technical customer support. We’re looking for at least 1-2 years experience in customer support, working with APIs or in the SaaS industry. Even better if you have previous experience troubleshooting APIs.
  • You’re empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.
  • You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it’s only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.
  • You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.
  • You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).
  • You’re persistent. Support at Zapier is much different than at many software companies. It’s not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won’t give up when you don’t know the answer right away.
  • You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
  • You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.
  • We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

Things You’ll DoZapier is a small, fast-growing, and remote-first company, so you’ll likely get experience on many different projects across the organization. That said, here are some things you’ll probably do:  

  • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
  • Maintain productivity standards for a Customer Champion
  • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)

The Whole Package

Location: Americas, West – PST + MST

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

Zapier offers:

  • Competitive salary
  • Healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing program for 100% of Zapiens
  • $2,000 annual learning stipend for use on courses, conferences, and more—your choice
  • Two annual all-company retreats
  • 14 weeks paid leave for new parents of biological or adopted children
  • Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
  • Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
  • Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
  • Opportunity to work with Zapier’s amazing partners network

*While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, and United States.

How to Apply

We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

APPLY HERE

Customer Experience Specialist (12:00 pm to 11:00 pm PT)

Karat’s purpose is to unlock opportunity, and we created the world’s first Interviewing Cloud to conduct predictive, fair, and enjoyable technical interviews 24/7. Karat helps companies such as Wayfair, American Express, and Indeed expand interviewing capacity, unlock developer time, and raise engineering quality so they can hire smarter and grow faster, and create more opportunities for software engineers. From our industry-leading solutions to Karat’s Brilliant Black Minds program, the work we do here matters. We’re a passionate, smart, human-centric, and committed team, and we want you to join us!

Come join our Customer Experience team

Our Customer Experience team is committed to ensuring a premier, memorable customer service experience. As the front line of external communication, you will help refine our core product by providing insights and feedback from online interactions with candidates and Interview Engineers.

What you will do

As a Customer Experience Specialist at Karat, you will provide front-line remote customer service support via chat and email. This team operates 24 hours a day in order to support our global operations and further the impact of Karat’s fair, predictive, enjoyable interview philosophy.

Karat’s HQ is based in Seattle, Washington, but we are open to remote U.S.-based candidates for this role. Immigration sponsorship is not available for this position.

  • Support Karat clients, their candidates, and our Interview Engineering community during live technical interviews by providing support via email and Slack within SLAs.
  • Ensure questions and concerns are responded to within team guidelines, and that the communication reflects company brand and values.
  • Help navigate general public inquiries to the right internal team as-needed.
  • Work with Karat’s community of Interview Engineers and Quality Control Engineers to accurately portray software engineering candidates’ interview results.
  • Provide feedback to team leads that ensure process improvements within the team and function.

The experience you will bring

  • Previous customer service or support experience (remote experience preferred)
  • Exceptional communication and interpersonal skills (both verbal and written)
  • Ability to exercise compassion and empathy with distinct audiences
  • Strong English language skills (grammar, spelling, punctuation, etc.)
  • Comfortable working with a variety of systems and programs (familiarity with GSuite and Slack a plus!)
  • History of reliability and success in a quick change, high-growth, and ambiguous environment

Benefits of joining Karat

Karat strives to offer everything you need to best support you today, tomorrow, and beyond. We’re proud of our current offerings, and highlight some of our team’s favorites below. There are more, just feel free to ask!

Compensation / Time Off:

  • Highly competitive salary and stock options
  • 401(k) with company match
  • Generous paid PTO (see below) and Sick Leave (10 days per year)
  • Flexible Time Off Policy for salaried positions
  • Three weeks accrued per year for hourly positions
  • Global Parental Leave (16 weeks paid with additional 8 weeks transition back to work in part-time capacity)
  • 20 paid Company Holidays for 2022

Benefits / Wellness:

  • Medical, dental, and vision insurance via Cigna or Kaiser (for CA-based employees)
  • 100% premium covered for employees
  • 70% premium covered for dependents
  • FSA, STD, LTD, Standard Life Insurance, and Optional Life Insurance
  • Mental Wellness offerings such as Calm, Happify, Talkspace, Modern Health, and more
  • $150 per month contribution to miscellaneous benefit/wellness of employee’s choice

APPLY HERE

Chat Specialist

Be part of one of the fastest growing technology companies in North America.

Gubagoo is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology. ***We are currently looking for people for the 2nd shift. You must be able to work a shift that includes Saturday or Sunday***

Please apply online through this site with a resume and we will contact you for an interview.

Responsibilities:

  • Handle customer inquiries and complaints via online chat
  • Provide information about the products and services via online chat
  • Troubleshoot and resolve product issues and concerns via online chat
  • Document and update customer records based on interactions via online chat
  • Develop and maintain a knowledge base of the evolving products and services

APPLY HERE

Virtual Assistant

We’re currently hiring people to work as assistants for thousands of very discerning users of this site. If you have fast internet connection and the ability to use common websites and software, this could be a lot of fun. We’re looking for smart people who want to help build a great company and get paid. Keep reading if you’re interested. Are you good on the phone and great at internet research? This could be the perfect position for you.

The work

  • Making phone calls on behalf of people.
  • Scheduling appointments (doctors, business, etc)
  • Tracking down the best price for something.
  • Finding hotels that meet certain criteria.
  • Data entry.
  • More phone calls.

Who we’re looking for

  • Very strong written communication skills. People will tell you what to do, you must be able to figure out what they’re asking for, and be able to get a clear response back to them.
  • You need to have a computer and a reliable internet connection.
  • People with knowledge of different fields.
  • Self starter, you should want to take on more responsibility and try new things.

The pay

  • To start, tasks are worth anywhere from $3.00 to $7 per task and go up from there.
  • Payments go out every other week (on Tuesday)

Etc

  • This position and this company has huge room for growth.
  • You can define your own hours. Ideally, we want people around 24 hours a day, so if you’ve got time at 4am, great! If you want to work 9-5, perfect!

APPLY HERE

Media Operations Specialist

Employer: Bliss Point Media

This position is remote-optional. We are open to remote candidates located anywhere in the US. Bliss Point Media has offices in Santa Monica, Berkeley, and New York City.

Bliss Point Media is a rapidly growing performance media advertising agency startup based in Santa Monica that combines world-class media capabilities with cutting-edge statistics and computer science. Using technology as a differentiator, Bliss Point Media brings modern statistical and computational techniques to bear on our clients’ biggest marketing opportunities across linear TV and streaming/OTT video platforms. Our approach provides our clients with unique and powerful tools to maximize the effectiveness of their advertising campaigns while providing an experience of strategic depth and flawless execution. We work with some of the world’s most recognizable new brands as well as established companies that want to rewrite their media playbook.

The Role

As a member of the media team, you will be critical to our success by ensuring our media buying and account management are operating smoothly and efficiently. We are looking for someone who is interested in the industry, willing to learn, and ready to take on lots of responsibility. You will get a chance to work directly with our media buying and account management teams to assist in implementing strategies for multiple clients. This broad exposure to the business will give you many opportunities for career growth at Bliss Point Media.

  • Monitor daily client performance and campaign delivery to ensure that strategies are implemented accordingly
  • Serve as the liaison between network partners, vendors, and the internal teams
  • Send and track network orders and asset traffic instructions
  • Track, organize, and reconcile weekly television network logs to identify billing discrepancies
  • Perform ad hoc research and analysis using a variety of tools (Nielsen, Kantar, iSpot)
  • Participate in meetings with various publishers to stay current on TV/OTT trends and provide media recommendations based on industry knowledge
  • Assist the account management team with weekly client communication and presentations

Background & Competencies

  • No prior experience in advertising or media is necessary, but we are looking for someone who is knowledgeable about the industry, eager to learn, and prepared to take on many responsibilities
  • Very organized, exceptional attention to detail and follow-through
  • Self-starter who enjoys learning, asking questions, and working in a collaborative environment
  • Proficiency in Microsoft Excel (i.e. basic formulas, filtering, pivot tables)
  • Strong business writing skills and experienced at giving presentations (PowerPoint, Keynote, Prezi, etc)
  • Excellent time management skills among multiple tasks against hard deadlines

Compensation

Bliss Point Media will offer a competitive total compensation package to the right candidates, with a starting salary of $58K and additional bonus compensation awarded based on company & individual performance.

Benefits

Bliss Point Media will invest in you, your wellness, and your future.

  • Full medical benefits, including dental and vision coverage.
  • Unlimited vacation policy
  • 12 company holidays
  • Company matching to employee 401(K) contributions: up to 4% of employee’s salary
  • Generous parental leave
  • Flexible wellness stipend
  • Home-office supply stipend
  • Cell phone reimbursement
  • Charity donation matching program

All applicants must be authorized to work in the United States. The company does not offer visa sponsorship at this time.

APPLY HERE

Account Coordinator

Employer: Everyday Health

Account Coordinator

  • Everyday Health Consumer division is seeking an Account Coordinator to support the Client Success Management team in all aspects of digital campaign management from pre-sale to post-sale.
  • In an energetic, fast-paced environment, this team is responsible for fostering client relationships, strategizing with Sales and Marketing on RFPs, and collaborating with Ad Operations and Audience Development to ensure advertising campaigns exceed performance goals.
  • Account Coordinators will provide support to Client Success Managers for campaign initiatives including media planning, execution, reporting, and IO fulfillment. This role will provide an excellent foundation for professional growth, with an opportunity for career progression.

Key Responsibilities

  • Provide pre-sale support to CSMs by assisting with inventory forecasting and media planning
  • Facilitate implementation and execution of digital advertising campaigns
  • Provide proof of campaign implementation screenshots
  • Identify, analyze and problem-solve campaign issues, including trafficking, delivery, and invoicing
  • Maintain campaign reporting and support CSMs in analyzing performance data to share with clients
  • Ensure fulfillment of IOs and reconcile billing on a monthly basis
  • Assist in client communication as needed
  • Become an expert of processes and best practices of CSM team

Requirements

  • Bachelor’s degree (Advertising, Marketing, or other aligned field); some relevant prior digital media experience be it by way of permanent, casual or internship role
  • Solid analytical ability
  • Strong communication and interpersonal skills
  • Responds well under pressure with ability to prioritize and complete tasks efficiently
  • Dynamic, results-oriented, organized and detail-driven
  • Ability to work in fast paced, creative environment and manage multiple projects simultaneously
  • Must be a self-starter and able to work independently

APPLY HERE

Entertainment Writer

Employer: Minute Media

DESCRIPTION

FanSided, one of the fastest-growing digital content networks, is looking for an entertainment staff writer to join the team.

We believe that culture is our core, and we foster an environment that encourages creativity, teamwork, and openness. We are a group of passionate, hardworking, and talented individuals who love to work collaboratively and get sh*t done. If this sounds like you, read on….

What You’ll Do:

As a Part-Time Staff Writer, you’ll work 29 hours a week and report directly to the Entertainment and Lifestyle Director. You’ll be responsible for contributing a variety of content across our TV and movie site, Hidden Remote. You will follow a content strategy, identify and execute real-time coverage based on breaking news, create SEO content, and occasionally create longer features, slideshows, and opinion pieces.

You will be working closely with the Entertainment and Lifestyle Director, the Head of Content and the Hidden Remote Editor to receive assignments. The opportunity to pitch stories is also an option. Content for other sites you’re not currently assigned to must be approved by the Entertainment and Lifestyle Director.

  • Collaborate with the Entertainment and Lifestyle Director, Head of Content and the Hidden Remote Editor on content strategies and implementation of those strategies
  • Write about 5-10 stories a day on Hidden Remote, taking into consideration the occasional longform content will take longer and meetings might come up
  • Implement SEO strategy and FanSided best practices using provided resources and SEO templates
  • Assist with the execution of Entertainment Division special events, tentpole content and podcasts, as needed
  • Prioritize growing Hidden Remote during your working hours. Any work that is not related or approved as part of your responsibilities needs to be done outside of working hours
  • Be a strong team player by coming to team meetings with a positive attitude and celebrating team wins while providing insightful updates
  • Attend virtual meetings and communicate with your direct manager over Gmail and Slack on a consistent basis

What You Have:

  • At least 2 years of entertainment and digital writing experience
  • A strong passion for entertainment and the ability to keep up with the latest entertainment news across different topics
  • Expertise in at least 3 of the following topics: Netflix, general fantasy/sci-fi, Star Wars, general TV, The Bachelor, or celebrity culture (Kardashians, etc.)
  • The ability to follow directions, a specific content strategy, and assignments
  • Attention to detail
  • Enthusiasm and willingness to be a team player
  • Communication skills as this is a remote position

Minute Media, is a leading media and technology brand focused on two main pillarsplatform and content. Minute Media’s platform serves as the company’s foundation, powering its content as well as enabling the evolution of other market-leading digital media brands. To date, Minute Media’s owned and operated destinations include The Players’ Tribune, 90min, DBLTAP, Mental Floss, The Big Lead and FanSided.

Minute Media is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Feel like you’re a good fit for the role? Apply here for consideration. If you are not sure that you’re 100% qualified, but up for the challenge- we want you to apply!

BENEFITS

What You’ll Get

  • Opportunity to make a meaningful impact in a fast-growing company
  • Career development opportunities & workshops
  • Collaborative team environment & fun company events!
  • 100% remote schedule

Minute Media is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Not sure that you’re 100% qualified but are up for the challenge? We want you to apply!

APPLY HERE

List Writer: Movie and TV

Employer: Collider

Collider is looking for an eager and talented Freelance TV/Movie List Writer to join the team.

Collider is the ultimate source for impactful entertainment news. We deliver the biggest, most important industry happenings, and provide deep analysis and sharp commentary through interviews, reviews, and much more.

We require writers who are driven to succeed, have a way with words, and keep up with what’s trending in the world of pop culture. We’re looking for original, informative, and eye-catching articles.

As a List Writer, you will be writing articles that provide more in-depth analysis on a variety of topical events, shows or people in the entertainment industry. Collider covers a wide range of these topics, including (but not limited to): the Marvel and DC fandoms, television shows and movies related to Netflix, Hulu, Amazon Prime Video (and beyond), and more. If you share a passion for TV/Movies and Lists, a love of writing, and a willingness to learn then please apply.

Responsibilities:

  • Contribute a minimum of 5 list articles per day
  • Work under tight deadlines and submit tasks on time.
  • Able to maintain a contracted freelance schedule.
  • Reporting to various Editors and implementing feedback efficiently.
  • Adherence to a style guide.

Applicants must be highly motivated and possess the following requirements:

  • Relevant experience in writing.
  • Ability to source information/news from different websites
  • Broad knowledge of TV/Movie history and culture.
  • A solid grasp of the English language and the ability to communicate niche ideas to a wide audience.
  • Experience with Emaki is an asset.

The hiring team at Collider will be back to you as soon as possible if we think you’d make a solid addition to the team. Only applications containing relevant writing samples will be considered.

Link to our website: https://collider.com/

**This is a freelance, work from home position**

APPLY HERE

Media Coordinator – Youtube

Employer: Veritone

We Are Veritone One

Veritone One is one of the world’s largest full-service performance-based audio advertising agencies, creating native and traditional ads for the world’s most recognizable brands. The agency’s expertise in media buying, planning and creative execution, coupled with its unmatched ability to track near real-time performance of advertisements through Veritone, Inc.’s proprietary aiWARE™ technology, enables Veritone One to deliver ads with unmatched effectiveness in a way that’s simple, scalable and trackable. Veritone One is a wholly-owned subsidiary of Veritone, Inc. (NASDAQ: VERI) and is headquartered in Costa Mesa, California. You can view us at: www.veritoneone.com

WHAT YOU’LL DO

  • Support media buying teams as needed for special projects and day-to-day responsibilities.
  • Become well versed in the intricacies of Veritone One’s day-to-day SOP.
  • Establish and train vendors on best practices as they are brought on (due dates, reconciliation, info to send, etc.)
  • Work with the buying team to conduct outreach and update new Radio, Podcast and YouTube Influencer opportunities.
  • Learn the intricacies of negotiating, planning and buying across various mediums.

WHAT YOU’LL NEED

  • 1 year of professional experience or Internship in a relatable field (Media knowledge a plus).
  • BA degree in Communications, Media Studies or relatable degree.
  • Strong knowledge of Microsoft Office (Excel, Powerpoint, Word)
  • Must be detail oriented and possess strong organizational and time management skills, ability to multi-task and deadline oriented.

Bonus Points If

  • 2+ years of industry knowledge working in the Influencer landscape or media & entertainment.
  • Very structured communication both verbal and written.
  • Knowledge of Strata, Salesforce and G Suite.

WHAT’S IN IT FOR YOU

  • A competitive compensation package.
  • Stock Options.
  • Remote work
  • Flexible Time Off
  • Quality benefits: medical, dental, vision, 401K
  • An opportunity to be a part of the next big thing in artificial intelligence!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

(Colorado Only*): Minimum annual salary of $32,000.00. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits.
*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado

APPLY HERE

Remote Online Chat Agent

Jerry, ranked by LinkedIn as One of the Top 50 technology startups, is expanding our Remote customer support team! Here is what people say about our culture: “A culture of transparency and freedom;” “Helpful, light-hearted, supportive, flexible;” “Ideas are constantly being shared and considered on all levels and things that are brought up are addressed promptly.” Our team is ~250 people and growing.
Learn more here: https://techcrunch.com/2021/08/10/jerry-raises-75m-at-a-450m-valuation/https://getjerry.com/newsroom/jerry-named-a-linkedin-2021-top-startup
As Jerry is building the first super app, to help optimize the cost and experience of owning a car, we’re in hyper-growth mode (10X growth last year) and seeking highly ambitious individuals to join us.
We offer: (i) career growth opportunities; (ii) technology company stock options; (iii) health benefits, PTO, 401(k) (more information below).

You’d make a great Remote Online Chat Agent if you:

  • Have a high school diploma or higher
  • Have 1+ years of experience in some service industry (Retail, Barista, Server, etc.)
  • Are a passionate individual that loves interacting with and helping others
  • Thrive in a fast-paced environment, possessing the ability to multitask

We’re building a Support team full of highly ambitious Remote Online Chat Agents. In this role, you will:

  • Assist our customers by responding to insurance inquiries on behalf of our carriers via text, email, or through the app
  • Give recommendations to current policy holders
  • Identify areas of improvement within our customer service process (We value our team’s feedback)
  • There are no phone calls in this role

Taking care of our customers starts with taking care of you. To do so, we’ve got you covered with competitive benefits:

  • We provide hands-on training, leadership development and growth opportunities
  • Flexible hours and work-life balance
  • Meritocracy: We promote based on performance, not tenure
  • Competitive Salary, Medical, Dental, Vision Benefits
  • 401K
  • Stock Options
  • Insurance Licensing program (We will fully fund the cost of licensing across all 50 States)

APPLY HERE

Remote- Insurance Verifier – Home and Auto

Description

Start date: January 24th, 2022

Pay: $16.00/hr. + monthly bonus potential 

Training hours are: Monday- Friday, 9am – 6pm EST. Training is 2 weeks.

Hours after training: Monday – Friday, 8:30am – 5:30pm EST or 9am – 6pm EST.

This position requires the candidate to research accounts where insurance information is not on file to verify if the policy has renewed, is active, or has been replaced. You are required to make outbound phone calls to agents, carriers, and/or borrowers in order to obtain the necessary verification or documentation using certain client or industry quality standards. Carrier B2B websites are used to validate coverage where phone calls may not be required and sending letters via fax or email may also be required. 

Job Description:

  • Make outbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Check insurance websites for proof of coverage and printing proof for data entry
  • Contact agent to verify Break In Coverage (BIC) dates
  • Help in all other (Non Assigned) queues for OSC & LSC accounts when needed
  • Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
  • Attend departmental meetings as requested
  • Maintain appropriate, professional working relationships with clients and other employees
  • Other duties as assigned.

PM21  

Requirements

Preferred Skills:  

  • High school diploma or equivalent is required. Associate Degree preferred.
  • 1-2 years of customer service experience, insurance background or call center experience (Insurance and Banking only).
  • Proven track record showing a strong commitment to client services
  • Excellent leadership, organizational skills
  • Proven ability to develop relationships
  • Excellent verbal and written communications skills

Requirements:

  • Background check 
  • Financial check
  • Drug screening

APPLY HERE

Data Entry Clerk (Temporary Contract)

Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way. 
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.
The Data Entry Clerk is responsible for investigating, updating and escalating data inconsistencies in our fulfillment records.
This is a temporary project-based position. Ability to start immediately.
$15 an hour

This is a remote, contract role. 

APPLY HERE

Order Processor

Who we are

The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction. 

We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.  

What we need

We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor  will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.

This position can be fully remote.

What you’ll do

  • Manage clients’ orders from time of order through installation
  • Enter orders into the system
  • Ensure client orders are placed properly and installed on the date requested
  • Additional responsibilities as assigned 

What you have

  • Excellent oral and written communication skills
  • Must be comfortable on the phone
  • Customer Service experience
  • Call Center experience highly preferred
  • Previous order processing experience preferred
  • Experience with Salesforce or a similar CRM preferred’

What we offer 

  • Opportunities for career growth and a chance to make a big impact 
  • A culture that supports work/life balance and flexibility 
  • Competitive pay 
  • Health, dental, & vision plans
  • Wellness reimbursement 
  • 401(k) plan w/ company match
  • Generous paid time off, including 10 paid holidays

APPLY HERE

Operations Support Assistant (Temp)

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

  • It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
  • We’re well backed & stable. We closed our $40M Series B fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
  • It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video from a company pitch we gave several years ago at Techstars.

Job Details

Our team is searching for an Operations Support Assistant to play a vital role in records quality control. This ideal person will be held responsible for a five-week data migration project integral to our success. Completing this project will enable us to consistently support our Sales team and network of agents to maintain compliance procedures within their state. At this time, there is no permanent opportunity available.

Key Responsibilities

  • Migrate agent-specific documents into new compliance system
  • Carefully review existing documents for information before migration
  • Collaborate cross-functionally by leveraging internal departments and resources to acquire any missing information for successful document migration
  • Send requests for documents as necessary and update the compliance system

Requirements

  • 1 year of professional office experience
  • A meticulous eye for detail
  • Demonstrate strong communication skills
  • Previous experience working in a remote capacity with minimal supervision
  • Willingness to work “core hours” Eastern Standard Time

APPLY HERE

Project Delivery Coordinator

Employer: Forum One

For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 100 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact. But this team still needs you! This is your opportunity to join the company helping those doing good in the world – do more, reach more, and achieve more.

Forum One is looking for a Project Delivery Coordinator. As a Project Delivery Coordinator at Forum One, you will support the communication and coordination with internal teams to understand the staffing needs of incoming project work and identify recruiting and resourcing requirements to fulfill business needs. You will also maintain and update Forum One collaboration systems to support project teams and client collaboration to share documents, manage tasks, and report progress.

What you’ll do:

  • Ensure timely availability of accurate project time and financial data, oversee monthly client invoicing and provide monthly financial data to F1 management and project teams.
  • Maintain and enhance project-management related templates, examples, and other artifacts related to project management on the F1 knowledge management tool.
  • Work closely with the Project Delivery team to adopt a proactive and solution oriented approach for resourcing needs across the company.

What you bring to the table:

  • Bachelor’s Degree in Information Technology, Computer Science, Business Administration, Digital Marketing, or related field
  • 1+ years of experience in fields related to digital agencies, digital marketing, online communications, or web technology

Why you’ll love it here:

  • Competitive Salary & Employee Ownership Plan
  • 401(k) match, Commuter benefits & flexible spending accounts
  • 15 Vacation days, in addition to Sick Leave & Floating Holidays
  • Flexible work hours
  • Paid parental leave
  • Company-provided laptops
  • Professional development opportunities
  • Tuition reimbursement
  • Snacks, healthy ones and not so healthy ones

What we value:

  • We’re passionate about our work – our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
  • We’re great partners – we’re collaborative, approachable, creative, inclusive, and reliable.
  • We’re continuous learners – we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
  • We’re inquisitive problem solvers – we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility, and open minds.
  • We get things done – we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head on.
  • We do the right thing – we make decisions for Forum One and our clients with the highest integrity, respect, fairness, and honesty.

APPLY HERE

Data Entry Associate

Employer: Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

  • Data Entry Assoociate -Remote(after onsite training)

$11.00hr& Great Benefits

  • Great benefits and holiday pay included.

Summary:

Conduent is hiring immediately forTransaction Processing Associate I. In this role, you will provided top notch customer service by entering data for our valued customers.

What you will be doing:

  • Working in a call center enviromnet.
  • Data Entry position
  • Receives, processes, and ensures document classification are completed and transmitted to clients
  • May require outbound correspondence from the client to be processed.
  • Receives documents from both electronic and hard copy forms for processing.
  • Sorts, images, documents, files, and archives by form type.
  • Identifies documents and their purpose; creating a database of information.
  • Classifies documents based on contract requirements.

What you get:

  • Full Time Employment
  • $11.00 hourly
  • Work Schedule is Mon-Sat- Day off during the week depending on volumes received.
  • Substantial Customer Service Training
  • Career Growth
  • Full Benefit Options
  • Great Work Environment

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem solving skills.
  • Customer Service Experience.

Requirements

  • Must be at least 18 years of age or older.
  • Must have a high school diploma or general education degree (GED).
  • Must be eligible to work in the United States.
  • Must be able to clear a criminal background check and drug test

APPLY HERE

Accounts Payable Associate I

Employer: One Call Care Management

Review, processing, and data entry of approved vendor invoices and other payment requests of moderate to high complexity, priority, and/or dollar volume relating to and in support of the Company’s operations.

GENERAL DUTIES & RESPONSIBILITIES:

  • Processing and data entry of vendor invoices and payment requests of moderate to high complexity, priority, and/or dollar volume for items such as capital asset purchases, advertising, consultant payments, contract payments, tax payments, check requests and executive expense reimbursements.
  • Perform detailed reviews/audits of all documentation supporting payments to be processed in accordance with Company policies and procedures; including matching invoices to electronic or hard copy purchase orders and receiving documents, and verifying approval signatures against current authorization lists and dollar limits.
  • For each invoice or payment request, verify that the GL distribution/account coding is appropriate and consistent with the type expense, the legal entity receiving the invoice, and the operating department that originated the purchase.
  • Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity, with appropriate pay dates that will result in the payment being received by the vendor or other recipient within agreed-upon/established terms or by the due date specifically requested.
  • Work with Procurement/Sourcing buyers to resolve purchase order related issues that are impeding the release and timely payment of an invoice. This includes relaying information to the buyer about the error message received when the posting attempt occurred.
  • Participate in and support process improvement and system enhancement projects, and proactively identify ongoing opportunities for such improvements (e.g. accounts payable workflow, account-coding quality).
  • A strong ability to analyze documents, invoices, contracts in regard to payments.

EDUCATIONAL REQUIREMENTS:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of Accounts Payable principles, practices and processes.
  • Knowledge of business and accounting principles and practices.
  • Proficient in the use of basic office equipment and tools as well as applications specific to financials and Accounts Payable systems/processes.
  • Skill in data entry.
  • Works well in an environment with firm deadlines; results oriented.
  • Ability to multi-task and adjust schedules to meet deadlines.
  • Ability to work in an organized manner.
  • Ability to maintain confidentiality.
  • Ability to communicate effectively verbally and in writing.
  • Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public.

Accounts Payable Associate I

Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or Senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires 1 to 3 years of related Accounts Payable experience.

APPLY HERE

Transcriptionist

Employer: SpeakWrite

Experience Required

  • Typing skills: 60 WPM MINIMUM AVERAGE TYPING SPEED WITH 90%+ ACCURACY

Applicants must pass a typing test with a minimum speed of 60 words per minute with 90% accuracy for your application to be considered.

Before you Apply – Try a Free Typing Test

  • Residency: YOU MUST BE A LEGAL RESIDENT OF THE U.S. OR CANADA. Due to California law AB-5, SpeakWrite cannot accept applications from California residents. We do not contract with off-shore transcriptionists.
  • Language: You must be fluent in English and possess a strong working knowledge of English grammar, spelling, and punctuation.
  • Work Experience: You must be proficient in Microsoft Word 2007 or newer, including advanced formatting features. You must possess excellent listening skills and be comfortable working independently.
  • Legal Applicants: 1 year or more of work in a law firm, including legal transcription and word processing experience, performed within the last five year period.

Specific experience and a good working knowledge of the set-up of legal pleadings, agreements, court headings, interrogatories, deposition summaries, formal correspondence, etc. As well as good working knowledge of the proper format of legal citations.

  • General Applicants: 1 year or more of transcription and word processing experience in an office environment, performed within the last five year period. (General office, data entry and accounting experience, etc. are not sufficient.)
  • Specific experience and good working knowledge in the creation of formal correspondence, memos, reports, etc.
  • Spanish Applicants: Fluent in English and Spanish, must be able to read, write and translate verbatim.

Equipment Required

SpeakWrite employs cutting edge technology to deliver quality audio to our transcriptionists. You will need the minimum required equipment to access our system:

  • Windows Based PC w/ minimum 1GB RAM – no MACs or Tablet
  • Windows OS 7 or newer
  • Microsoft Word 2007 or newer (licensed versions only). Monthly subscription based is not acceptable
  • Microsoft Internet Explorer v8.0 or higher
  • Adobe Acrobat Reader v8.0 or higher
  • Windows Media Player v10, 11 or 12
  • Sound card and earphones to listen to the dictation.
  • Foot Pedal – (Operates the playback of audio material. You will be notified when to order it)
  • You must download MS Word onto your computer to complete work. Uninstalled subscription/web versions are not compatible.

Data Entry Operator, Senior

Employer: Planet Professional

Requirements

  • HS diploma or equivalent
  • Microsoft Office experience

Responsibilities

  • Performs high-volume data entry (average: 10,000+ keystrokes per hour).
  • Performs basic management of electronic files (i.e., print, copy, transfer and delete).
  • Accesses information from a computer and/or maintains a computer database.
  • Enters data for envelopes, labels, form letters and correspondence.
  • Formats and produce documents. Works with numbers (i.e., add, subtract, multiply and divide).
  • Detects and correct errors. Uses word processing, spreadsheet, database or other software on a computer.
  • Can also use basic office equipment (including a photocopy machine, facsimile machine, binding machine, etc.) and has the ability to follow instructions.

The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

APPLY HERE

Medical Accounts Receivable Specialist

Employer: Robert Half International

Description

Robert Half is looking for a sharp, well organized, and driven Medical Accounts Receivable Specialist to join the team of one of their renowned medical clinics in the Eastern metro of the St. Paul area! This person should have strong organizational skills, and the ability to communicate well. This is a great opportunity to not only start, but grow your career in the Health Care field! If this sounds like you, read on!

Duties for this rule include but are not limited to:

  • Review denied claims, and submit appeals in a timely manner
  • Data entry of claims into the company’s database
  • Communicate with clients and customers to requests payments or arrange payment plans
  • Create reports and balance sheets for documentation
  • Update accounts
  • Other tasks as assigned

Requirements and qualifications:

  • Strong experience with Data Entry
  • Experience with the revenue cycle
  • Strong attention to detail
  • Above and beyond organizational skills
  • Strong internet, and a quiet place to work as this role is remote but this person must be local to job site

APPLY HERE

Processing Specialist III – Data Entry

Employer: Deluxe

  • Now offering a bonus of $1000 for full time employees. Talk to our recruiters about how to qualify!
  • Come join us and take advantage of the increased starting wages! We are now offering $18.50 per hour with a potential increase to $19.00 after 6 months!
  • 2nd and 3rd Shift also receives an additional $1.00 per hour for non-standard hours. This applies seven days a week.

Why Deluxe?

  • Our solutions help businesses accelerate growth and operate more efficiently.
  • At Deluxe, our culture embodies the same approach and support to our people.
  • We know an organization’s employees are its greatest asset, that’s why we believe in unlocking the potential of each Deluxer.
  • We welcome ideas, recognize achievements, and invest in our employees through development succession and mentorship programs.

We offer highly competitive benefits that start on day one of employment that include: medical, dental, and vision plan options, flexible work environment, generous holiday, paid time off, and volunteer time off, tuition assistance, paid parental leave, and so much more.

Job Description

  • Processing Specialist III Data Entry – This position will act as a subject matter expert and will be required to make several data driven decisions based on a variety of processes and transaction types.
  • Additionally, this position is responsible for processing customer payments and exceptions, look ups, researching customer payment issues and accessing customer information to verify proper account information for posting.

May perform duties in the following areas:

  • Handles back-end functions including quality processing controls & balancing of deposits
  • Researching customer accounts to identify and verify proper account for posting payments.
  • Prepares client payments for processing.
  • 10 key data entry of account number, invoice numbers, amounts, etc.
  • Performs research and adjustment activities.
  • Balanced credits and debits within transactions.
  • Processing exceptions – researching customer payment issues and correcting out of balance conditions
  • Assist with Training & Controls for Quality Assurance
  • Other related duties assigned as needed

Competencies

  • Ability to work well independently and within a team environment
  • Ability to adapt to change and learn new processes as the business evolves
  • Attention to detail
  • Comfortable working in a fast-paced, deadline-oriented environment

Schedule

  • 1st, 2nd and 3rd Shift
  • Flexibility to work weekends

Basic Qualifications

  • High School diploma or equivalent required
  • 18+ years of age

Preferred Qualifications

  • Prior experience with Lockbox or Remittance Processing, including I-Tran, IMBL, OPEX 30, 40, 50/51, Falcon.
  • Technical or Associates level education
  • 12+ months experience as Processing Specialist

APPLY HERE

Virtual Assistant

Employer: Randstad

Job details

Our client empowers their employees to transform the future of risk and expand the boundaries of insurance. The start- up division of our well known client is looking for a Virtual Assistant to join their team. This role can sit remote nationwide but works EST hours. If you are an MS Excel power user who is well versed in Data Entry, Slack and Market Research who is inquisitive, fun and likes a challenge then this is the role for you!

ResponsibilitiesAs a Virtual Assistant Job Duties Include:

  • Entering Client information into an Excel Sheet.
  • Reviewing formulas in Excel and making corrections as needed.
  • Conduct Market Research based on requests and present information to the Management Team.
  • Scheduling appointments and maintaining calendars.
  • Other Administrative tasks as necessary.

Skills:

  • 3+ years working as a virtual assistant for a fast past forward thinking organization.
  • Advanced MS Office Suite including Excel (VLookups, formula creation,pivot tables)
  • Working knowledge of the latest workplace technologies, including VoIP, online calendars, Slack and Teams.
  • Excellent multitasking, time management and organizational skills
  • Ability to work with minimum supervision
  • Must have a PC and reliable High Speed Internet connection.

Apply for this fast paced virtual assistant position today!

Skills

  • Data Entry
  • Advanced Excel
  • Market Research
  • Internet Search
  • MS Office
  • Organizational Skills
  • Interpersonal Skills
  • Multi-tasking
  • Oral Communication
  • Creating Presentations
  • Creativity
  • Web Conferencing
  • Written Communication
  • Constant Contact
  • Preparing Agendas
  • Prioritizing
  • Organization

Education

  • Bachelors

Qualifications

  • Years of experience: 3 years
  • Experience level: Experienced

Shift: First

Working hours: 8 AM – 5 PM

APPLY HERE

Virtual Bookkeeper

Employer: BELAY

DESCRIPTION

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?

Look no further! You just found the career you never thought existed.

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

APPLY HERE

Account Administrator

Employer: Nomad Health

Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the “Best Startup Employers”, Newsweek included Nomad on its “Most Loved Workplaces” list, and Built In NYC named Nomad one of the “Best Mid-Sized Companies To Work For.” Our technology takes the busy work out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).

The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.

Nomad is a fast-growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.

What will you do at Nomad?
The Account Administrator will play a key role in performing operations workflows and data entry functions to better serve our clients. This will entail:

  • Helping manage client relationships by performing data entry processes using internal and external platforms
  • Consistently maintaining up-to-date nurse data records
  • Working to find new ways to provide our clients with the most accurate data about our nurses
  • Working cross-functionally to help drive results
  • Embracing an “all hands on deck” culture

How will you get started at Nomad?
In your first six weeks at Nomad you will:

  • Gain a thorough understanding of the Nomad Health end-to-end experience and business model
  • Develop a deep familiarity with the temporary clinician staffing market, its key stakeholders, and its strengths, weakness, and opportunities
  • Understand what motivates people and organizations to engage in this market
  • Understand the various interaction points between clinicians and clients on the Nomad platform
  • Gain familiarity with the internal & external tools and platforms that we use on a day to day basis
  • Begin assisting the team with supporting data work for our client relationships

In your first six months at Nomad you will:

  • Have a full understanding of the healthcare staffing market
  • Consistently conduct successful account management operations and data workflows that delight our clients and help improve Nomad’s placement rate
  • Become a Nomad expert on servicing our clients

Of course, over this timeframe, the product and the company’s needs will change, so your role will also evolve with time — with a sharp eye towards your professional development and personal satisfaction.

Who will you work with?
As a critical, early member of the Nomad team, you will interact frequently with members of the Account Management and Operations teams. You will report directly to the Senior Account Manager.

Who are you?

  • You have 0-3 years of previous experience, preferably in Operations, Data Entry, or other relevant fields
  • You are an energetic, personable, hard-working, and driven team play who thrives in a fast-paced environment
  • You have great prioritization and time management skills
  • You are very organized and detail-oriented
  • You are a strong communicator that has a knack for helping people solve their problems
  • You are eager to work in a changing, high-growth startup
  • You are fun to hang out with and just can’t wait to join our team!
  • Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, 401k matching, and remote work perks until we’re back in the office!

Exciting challenges lie ahead. Join us! Let’s get to work.

APPLY HERE

Content Specialist

Evolve is a hospitality company with a mission to make renting a vacation home easy for everyone. Thanks to an unapologetic passion for hospitality, we now support over 17,000 properties in over 750 markets across North America. We enjoy earning each guest and owner’s business – all while having some fun along the way. 

Why this roleAdvisors of Listing Activation help create and maintain stand-out online listings for Evolve homes across vacation rental listing sites including Airbnb, Vrbo, and Evolve.com. In this role, you will be responsible for writing and optimizing dynamic, high-performing copy that accurately depicts each property’s most attractive attributes, as well as building the “nuts and bolts” of each listing, such as fee and amenity structures.

The right candidate for this position is a self-starter who is extremely organized and is able to work both independently and collaboratively. The perfect left brain/right brain mix will do very well in this creative, yet detail-oriented role.

This is a great opportunity for you to gain hands-on experience working with a high-growth company. If you are interested in growing your writing and SEO skills while also being immersed in business processes, this is the job for you!

What you’ll do

  • Write and edit strategic copy marketing Evolve properties to travelers
  • Capture every detail of new homes accurately to encourage bookings
  • Accommodate owner requests without sacrificing quality or brand standards
  • Work efficiently without sacrificing quality
  • Perform basic market & SEO analysis ensuring stand-out listings
  • Adapt to rapidly changing priorities and processes based on current needs
  • Execute frequent cross-team communication in consultative situations
  • Edit content on existing listings, based on property changes & owner requests
  • Carry out shifting content initiatives based on current needs

What makes you a great fit

  • 1+ years copywriting or technical writing experience
  • Bachelor’s degree in Marketing, English, or Journalism preferred
  • Strong project management and time management abilities
  • Strong verbal and written communication skills
  • Team-player mentality & ability to adapt to change
  • Highly organized and detail-oriented
  • Strong proofreading & editing abilities

Location 

Evolve has a flexible working environment so teammates can work remotely anywhere in the state of Colorado, in our beautiful downtown Denver office, remotely or a hybrid of both! 

Compensation

For this role our pay rate is $23.07 per hour

Total Rewards at Evolve

At Evolve, we care for our teammates by supporting their physical, mental, and financial wellbeing through a comprehensive Total Rewards Program. 

  • Industry competitive pay, including equity in the company for all Evolvers
  • Health insurance package options that include 100% employer paid HDHP plan and two PPO plan options for you and your dependents
  • Employer-paid dental, and vision, for you and your qualified dependents 
  • Paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) with a 4% match that vests immediately
  • PTO, sick days, and paid Parental Leave
  • Rich learning and development program for Evolvers

But wait, there’s more… optional benefits offered include commuter benefits, pet insurance and travel perks. 

About Us

Opportunity: Our leadership and management teams are dedicated to creating meaningful learning and growth opportunities for all Evolvers, as well as providing clear expectations and continuous feedback.

Community: It’s easy to make friends at Evolve. We support maintaining a strong community through our teammate-led groups focused on learning, inclusion, environmental wellness, and more. 

Transparency: Every month, our leadership team shares how the company is performing, explaining where we’re headed next, and recognizing team members for jobs well done. 

Values: They mean more to Evolve than just bullets on a page, they drive our daily decisions and impact how we work as a hospitality company. 

  • Earn It
  • Build Loyalty One Interaction at a Time
  • Communicate Often, Honestly & Directly
  • Embrace Change
  • Stay Hungry & Humble
  • Care
  • Be Efficient
  • Take Risks
  • Learn Every Day
  • Have Some Fun Along the Way

APPLY HERE

Live Chat Support Specialist

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 
Our diverse group of 2,400+ Krakenites are distributed all over the world as part of our ‘remote first’ culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you’re invited to join the revolution!
About the Role
The Kraken Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find. On the Live Chat Support team, we are looking for quality- and results-driven candidates that can provide end-to-end support on a variety of our clients’ requests. By combining in-depth crypto knowledge, a passion for the industry, and a strong technical background, you can play a strong role in our success and ability to deliver world class support.
This is a full-time and fully remote role requiring English fluency.
You must have flexibility in your working hours to define your shifts with your Team Leader and be willing to work weekends.

Responsibilities

  • Be diligent in attending training sessions and keeping up with the knowledge building about the industry, our robust product, and service offerings.
  • Continually improve the client experience by providing a 6-star experience in every client’s interaction.
  • Be proactive and contribute to the team’s growth.
  • Utilize knowledge of crypto markets to solve complex challenges in a dynamic environment.
  • Reach performance goals set by your Team Lead/Supervisor that align with the company’s larger plans.
  • Have regular voice or video 1 on 1s with your Team Lead.
  • Attend Team meetings.
  • Provide feedback and let your management line know how they can help you achieve your goals and potential.

Requirements

  • Motivated by Kraken’s mission and creating a seamless support experience for our global client base
  • Strong knowledge of the cryptocurrency industry and passion for crypto
  • Security and privacy focused
  • Strong crypto and trading knowledge
  • 1+ years of client services/client support experience on Live Chat channel.
  • Experienced in handling a minimum of 3 chats at any given time.
  • Strong communication skills.
  • Ability to work on fast paced environments.
  • Ability to multi-task and to handle high volumes of requests, all while creating a six-star experience for our clients.
  • People-centered, supportive, flexible and a team player.
  • Have flexibility in your working hours to define your shifts with your Team Leader and be willing to work weekends.
  • Availability to work between 20-8 UTC.
  • Previous experience using a customer experience platform is desired, but not a requirement.

Interested so far? Here’s how the hiring process will look:

  • Pre-screen assessment – around crypto and customer support (you’ll have 72 hours to complete this).
  • Interview with the team (60 minutes).

Location Tagging: #US #EU #APAC #CANADA #LI-Remote #LI-RK1
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

APPPLY HERE

Remote Customer Experience Agent

Description

Fellow is looking for a positive, thoughtful, and quick-thinking Customer Experience Agent to support the use of our coffee tools out in the wild.

Full-time position available (40 hours/week) available remotely anywhere in the United States.

Customers have questions; you will have answers. Your job will be to answer customers’ questions in a timely manner and be their voice as we develop new products and refine the ones we have.

Fellowproducts.com is the epicenter of the Fellow brand. You’ll help ensure a positive and frictionless relationship with our closest customers. Your domains will include the following:

  • Customer Service: Where is our stainless steel from? How do I brew pour-over? When is my order arriving? You’ll be fielding all in-bound customer service emails and questions through Zendesk, live chat, and our social channels (i.e., Instagram, Facebook, Twitter). You’ll not only process returns, deal with disputes, and prevent fraud, but also help customers fine-tune their brew recipe and pick out the perfect Fellow gift.
  • Order Logistics and Fulfillment: You will be one of our key points of contact with our fulfillment warehouses around the world. You will help ensure timely deliveries of B-to-C orders and provide support when needed.
  • Product Expert: You will be intimately familiar with our product line. You will answer specific product questions, and be able to help customers find the best product for their home or business.

A typical shift could look as follows:

You will answer all customer emails and chats quickly and efficiently via Zendesk, look into missing/late shipments via our fulfillment platform, identify trends in customer feedback and report these to the Operations team, and come up with creative solutions to keep customers happy.

A bit about Fellow:

Fellow began as a Kickstarter and grew into an online shop and IRL storefront in San Francisco’s Mission District. We bring the third-wave coffee experience to people’s homes, via beautifully designed coffee-ware. We currently have a small, passionate, and committed team that loves to see coffee tools come to life.

A bit about you:

You’re thoughtful, creative, and love helping people. You’re an excellent communicator and are proactive about finding and fixing issues. You’re familiar with the small batch coffee movement and keep hearing how tasty the espresso is at Verve.

You’re also excited to offer new ways for the company to support customers more effectively through communication, design, and marketing.

Lastly, you’re fun and friendly but know when to get down to business. We have some great coffee-related jokes for you.

Requirements

  • 2 – 3+ years of remote experience in e-commmerce customer service / customer experience
  • High proficiency with computers and online tools such as Zendesk, Shopify, & G Suite.
  • Experience answering a high volume of customer inquiries via email and live chat
  • Excellent writer and all-round communicator
  • Ability to work occasional overtime during high volume periods
  • An appreciation for specialty coffee would be a nice bonus, but not required

Benefits

  • Competitive compensation including employee equity plan
  • Generous paid time off plan
  • 401k with company contribution after 6 months of employment
  • Medical/dental/vision insurance
  • Better Yourself Wellness credit & Better Your Community donation matching
  • Specific benefits for remote employees
  • Best coffee anywhere

APPLY HERE

Technical Support Associate

GetThru is hiring a Technical Support Associate to join our support team for the 2022 election cycle. Our team provides clear, helpful, and kind support to help our clients with their important work in political campaigns, nonprofits, and educational institutions. Our Support team is committed to bringing our clients the best customer service and user experience possible. We pride ourselves on solving problems in a friendly yet efficient way. We value teammates who communicate how they would want to be spoken to. We are a female-led operation, and we share a commitment to promoting diversity in the technology field. 

In this role, you will help our ThruTalk and ThruText clients resolve product issues via email and live chat. You will also work closely with our product and technology teams. We provide support to our clients seven days a week. Our shifts are 8 hours long and can start as early as 9am eastern and end as late as 12am eastern. You will be working five days a week with our great team, so schedule availability and flexibility are essential. 

This is a remote, full-time, exempt position through November 30, 2022. 

About You

  • Someone who truly enjoys helping customers get the most out of SAAS products;
  • Ability to process information, triage, and decide priority
  • Eager to troubleshoot using their problem-solving skills
  • Excellent verbal and written communication skills, including phone, web chat, and screen-share communications 
  • Experience using dialing and/or texting software at any level (i.e. caller/texter or admin)
  • Comfort in collaborating with a fully remote team
  • A willingness to ask for help and a commitment to continual improvement 

What You’ll Do

  • Triage and respond to incoming requests for information and assistance through emails and live chat 
  •  Work with technology systems and various tools to manipulate data and diagnose issues 
  • Respond to client information requests (e.g. total usage, troubleshooting)
  • Assist in the creation and maintenance of support documentation, user guides, and training videos 
  •  Process and manage work requests for ThruTalk
  •  Assist in identifying proactive support opportunities and trends 

Nice to haves

  •  Experience with a formal triaging system 
  •  Direct experience with ThruTalk or ThruText
  • Experience with technical and customer support, training, and documentation or related work 
  • Experience working on political campaigns

While experience matters, we care as much about work ethic, creativity, determination, and values alignment. Please be sure to note in your cover letter how your skills align with the role. 

About GetThru

GetThru’s mission is to empower organizations to connect authentically with their audiences at scale while building a sustainable company committed to progressive social change. Our tools have been used by more than 2,000 organizations to send over 1 billion text messages and make more than 750 million phone calls for voter contact, volunteer recruitment, fundraising, polling, and more. We were the primary texting and calling vendor for the 2020 Biden-Harris campaign along with numerous other successful candidates at the national, state, and local level. We are an all-remote company with 50+ full-time staff spread across the US and Canada. And while our roots are in progressive politics, we love partnering with organizations of all kinds that share our passion for creating a better world.

Location

GetThru is an all-remote company. Work from anywhere in U.S. and Canada as long as there is an internet connection that allows you to fulfill your duties. We do require occasional work travel, including an annual in-person all staff retreat and semi-annual departmental retreats (pandemic permitting).

Compensation

  • $62,400 yearly salary equivalent for the term of employment (through November 30, 2022)
  • Additional compensation via bonuses and participation in profit-sharing 
  • Participation in employee stock option pool
  • 401K + employer match that begins on or after 3 months of employment
  • 100% Health / dental / vision benefits for employees, 100% for dependents
  •  3 weeks of vacation time in year 1 and 2, with increases thereafter 
  • Additional benefits: wellness stipend professional development stipend, paid parental leave, charitable giving match.

APPLY HERE

Subtitler – Captioner

Employer: Daily Transcription

This position requires previous experience.

Requirements:

  • Be at least 18 years old.
  • Previous experience working with Subtitles/Captions.
  • Access and knowledge to your own Subtitling/Captioning software.
  • Sign an NDA prior to receiving the testing materials. (The NDA with instructions will be provided after submission of resume.)

We WILL NOT administer a test to anyone who has not shown they have experience in the field of Subtitling/Captioning.

Benefits of working with Daily Transcription

  • Flexibility; create your own schedule. Work where and whenever you want.
  • Assignments come to you, Paid Weekly.
  • We pay higher rates than our competitors: Rev, Transcribeme, Scribie and many more (starting rates at $0.75 -$0.85 per audio minute).
  • Receive training, feedback, and coaching. Collaborate with like-minded others and learn from the best.
  • Spend more time with family while you earn extra income for your household.
  • We don’t guarantee a specific amount of work per day/week but our top transcriptionist makes anywhere from $250- $950 per week.

Spanish Transcriber

Employer: AlphaSights

About AlphaSights

AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world.

Learn more at www.alphasights.com.

The Remote Transcriptionist Position

We are seeking experienced Spanish transcribers/transcriptionists to join our elite team. Successful candidates will be comfortable and confident transcribing sophisticated business language in their native language quickly and accurately. Candidates must be highly proficient transcribers with three+ years of proven human transcription experience and have access to their own transcription software, such as Express Scribe or similar, and must have Microsoft Word version 2007 or newer. We use 100% human transcription and do not allow any kind of automatic speech recognition software or technology.

Role Features

  • Long-term projects
  • Independent contractor status (freelance)
  • Remote work work from the comfort of your own home
  • Flexible schedule
  • Join a global team of hardworking, like-minded individuals!

What You’ll Need to be Successful

  • Native or fluent in Spanish
  • At least 3 years of professional transcription experience (business and general experience preferred)
  • The ability to meet 98-99% transcription accuracy with 100% human transcription (no AI or voice-to-text software)
  • Must have experience transcribing multi-speaker files and adding speaker IDs
  • Must have excellent spelling, punctuation and grammar skills in your native language and good written communication skills in English
  • Familiarity transcribing a wide variety of accented audio
  • Dedicated to meeting project deadlines on time and familiarity with quick turnaround times
  • Ability to follow an intelligent (clean) verbatim style guide
  • Highly proficient at researching terminology
  • Experience using professional transcription software such as Express Scribe and typing within a template
  • Must have MS Word version 2007 or newer
  • Must be willing to sign an NDA

What to Expect from our Hiring Process

  • We strive to set clear expectations about the requirements for this role, and would ask the same transparency, integrity and honesty from our applicants regarding all aspects of their application
  • Qualifying candidates will be asked to complete a short assessment and interview with our team. Please note that not all applicants will qualify
  • Due to the high volume of interest in this role, applications which are rejected will not be reviewed again within a 6-month period
  • Contractors are required to pass a high-level background check

APPLY HERE

Content Producer, Newsletter

Employer: Wealthsimple

Wealthsimple is on a mission to help everyone achieve financial freedom, no matter who they are or how much they have. Using smart technology, Wealthsimple takes financial services that are often confusing and expensive and makes them clear and low-cost. We’re the company behind some of Canada’s leading digital financial products and are growing faster than ever. We value great work and great ideas not ego. Read our Culture Manual and learn more about how we work

Wealthsimple’s editorial arm produces a magazine, a podcast, an education site, and now a newsletter. We aim to be really good, and human, and use the very best writers and illustrators, and be the best and most definitive media about money in the world. Run by the former longtime Editorial Director of GQ Magazine, we feature conversations with geniuses and weirdos, advice on investing and taxes, and stories that unpack the big strange world we live in, all told through the lens of money. Some recent pieces: A Brutally Honest Accounting of Writing, Money, and Motherhood;The Code That Controls Your Money; GME, Doge, Supreme: How Getting Rich Went Full Internet.

We’re looking for a Newsletter Content Producer to join Wealthsimple’s Production team, working alongside Wealthsimple Magazine’s Editorial Director, Senior Editor, and News Writer. This producer will help launch and own Wealthsimple’s five-times-a-week newsletter, ensuring its workflow is a well-oiled machine and ships seamlessly every day. (Check out our daily and weekly pilots!)

Your role will be to oversee the working process of each edition: from story ideation with the Editorial team in the morning, to research/copywriting/design in the afternoon, to capturing end-of-day stakeholder feedback/approvals, and working with the Lifecycle team to deploy the following morning. The role is largely project management-focused (basically, ensuring all parts come together on time), but the ideal candidate will be something of a hybrid managing editor too we like producers who are plugged into the finance news world, can roll up their sleeves, do some fact-checking, and even make last-minute edits on short notice (in case the markets or news change) if need be.

In this role, you’ll have the opportunity to:

  • Own the newsletter workflow and support the editorial process from concept to publication. This will include: tracking the content calendar, assignments, documents, and budgets, and help ensure each edition stays on track and deadlines are met
  • Coordinate with freelancers (and source new ones) like writers, copy-editors, fact-checkers to secure contracts, manage invoices, and make sure they’re set up for success
  • Coordinate with teams across the company, including Investment Research, Communications, and Legal/Compliance, to gather daily feedback and approvals
  • Research, fact-check, and proofread for the Editors (fill in the TKs with the right facts, data point or link)
  • Coordinate with Lifecycle to publish editions using our content management system and keep them up-to-date as needed up until deployment

We’re looking for someone who:

  • Brings 3+ years of experience in an editorial or project management role at a media outlet
  • Is supremely organized. You can simultaneously manage the production workflow of multiple editions at a time
  • Is plugged into pop culture, politics, and sports and of course finance, markets, crypto, and technology. You will help to follow the day’s headlines, and can proactively find opportunities that other outlets may miss
  • Is a good writer and an enthusiastic reader. You’re into creating and consuming great content!
  • Is obsessive about publishing the most interesting, useful, entertaining and absolutely accurate money content on the planet
  • Is cool with working somewhat atypical hours. Producing the daily edition requires availability MondayThursday evenings (Eastern time), and finalizing the weekly edition requires availability either Saturday or Sunday afternoons (Eastern time)
  • Isn’t necessarily an expert in finance, but is down to become one

APPLY HERE

Social Media Editor

Employer: International Data Group

Overview

IDG is seeking a Social Media Editor for IDG’s Global Services business to be based in either our Needham, MA HQ, NY, NY office or Remote in the US (preferably east coast). IDG has five B2B editorial brands each with its own, unique social media presence and voice. This position would work with a variety of departments to help support our fast-growing B2B social media presence.

Qualified candidates must have a passion for writing and previous experience with social media management. The individual must also be strategic, with prior copywriting or editing experience. We are looking for someone who understands social media strategy and is familiar with building and maintaining a brand voice on social media.

This Social Media Editor is part of a global services team and will be an integral part of the IDG social media team. The ideal candidate is an excellent writer who has great ideas, a can-do attitude, and an entrepreneurial spirit. This person will work closely with teams across IDG to support social campaigns. Experience using social media scheduling apps, social media platforms, proves writing and editing skills, and the ability to use creative templates for social media posts required.

IDG is the world’s leading technology media, event, data, and marketing services company operating at the intersection of media and marketing technology. We influence the most powerful tech buyers in the world — from business technologists to enthusiasts and everyone in between.

IDG Communications’ vision is to make the world a better place by enabling the right use of technology. As the leading global media and data company powered by 1st party relationships, our collaborative, innovative, and customer-focused culture fosters success for our customers and our employees.

Upon joining IDG, you can expect a stable, consultative, and hard-charging work environment along with an office culture that rewards, recognizes, and respects achievement.

We offer competitive salaries, an outstanding benefits package, and an atmosphere dedicated to advancing our passion for providing cutting-edge advertising & marketing solutions for our clients.

Responsibilities

  • Manages all the B2B social handles and the IDG TECH talk social handles
  • Manages our social media management software. Is the primary POC for troubleshooting on social media
  • Manages all social media calendars, creates all social copy, and develop engaging social media creative
  • Assists in promoting relevant events and services programs on the B2B social pages
  • Supports video team on social promotions and promotes any relevant events on the B2B social handles
  • Maintain newsletters and push notifications for the B2B sites

Qualifications

  • 1-3 years experience with copywriting or editing for branded social media
  • Passion for social media and proficiency with major social media platforms
  • Proficiency with editing photo templates for social media use
  • Top-notch copywriting skills with the ability to write and edit compelling ‘clickable’ language that boosts social engagement.
  • Inventive and curious with a passion for writing and storytelling
  • Strong time management skills with the ability to multitask
  • Detail-oriented approach to work with the ability to meet deadlines
  • Strong interpersonal skills, demonstrated empathy and commitment to our business

Desired Capabilities:

  • Top-notch oral and verbal communication skills with an outgoing and positive demeanor
  • Experience managing an influencer platform highly preferred
  • Experience with using Canva to build compelling social creative preferred
  • Portfolio of existing editorial work featured in digital publications preferred
  • Incredibly independent with the ability to work quickly and develop new ideas for increased engagement
  • A natural multitasker
  • Experience using Microsoft Office Tools (Excel, Outlook, PowerPoint)

APPLY HERE

Copywriter

Employer: Coalition Technologies

WHO WE’RE LOOKING FOR

The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:

  • Fashion (both mass-market and luxury)
  • Skincare & Beauty
  • Tech & Software**
  • Finance & Investing**
  • Law (family law, product liability, divorce, etc.)**
  • Education
  • Home Improvement
  • Automobiles & Motorcycles (OEM and aftermarket accessories)
  • Health and Wellness**
  • Medical / Clinical**
  • Digital Marketing
  • SEO / PR / Advertising / Marketing**

**Writers with a background in these highly specialized fields are strongly encouraged to apply.

The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.

Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.

Compensation

Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.

APPLY HERE

Technical Customer Service Associate Social Media

DESCRIPTION

Job summary
Amazon is now offering flexibility to choose among 3 different working models, in-office, hybrid, and virtual.

• In Office: Employees will be office based and be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to.

• Hybrid: Employees will be required to reside within a commutable distance of the office they are assigned to but have the flexibility to regularly work from home as well as from the office. Employees on a Hybrid work pattern will be expected to attend their assigned office a minimum of one day per week. These employees will follow agile seating when in office.

• Virtual Workers: Employees must be based in the US and work will be aligned to an AWS office based on their time zone, and are not required to attend an office on a regular basis. If needed, virtual employees may go into an office for critical trainings, meetings and team-building events. These employees will follow agile seating when in office.

The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer.

As a Technical Customer Support Associate specializing in Social Media, you’ll help field customer contacts from various social media platforms and represent AWS as you interact directly with our customers to resolve support issues. Using Amazon’s voice, you will publicly respond to customer inquiries, listen to customer feedback and escalate identified risks to the appropriate teams.

Key job responsibilities
• Address customer concerns, complaints and questions via Twitter, Facebook, AWS Developer Forums, and other emerging social channels
• Recognize risk and the public nature of the social support contacts
• Work diligently to offer or restore a positive experience with each individual customer identifying sensitive issues and collaborating with the appropriate stakeholders to create a response.
• Monitor forum answers and respond on behalf of AWS to posts or comments that didn’t receive an answer.
• Be current on new offerings and issues of AWS. Understand current processes and policies.
• Identify and analyze issues, patterns and trends in customer requests; assisting leadership with surfacing these findings to the appropriate business teams.
• Escalate Systemic Issues and/or customer pain points and follow up according to the CS Forum Moderation Guidelines (i.e. Andon Cord, Trouble Ticket, Contact Coaching Form, ACES Issues Pipeline, etc.).
• Partner with global teammates to establish and maintain consistency in social voice

This role does require the ability to work weekends and/or evenings.

About the team
Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

• 1+ years of technical experience working with computer systems and technology components
• 1+ years of experience in Contact Center and/or customer facing roles in a fast-paced environment
• General knowledge in one or more technology domain areas (e.g., cloud computing, internet, network, software, systems)
• Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)
• High school diploma

PREFERRED QUALIFICATIONS

• Social Media experience within a Customer Service environment
• Proven ability to communicate both verbally and in writing in a public facing setting
• Familiarity with Amazon Web Services products and features or Cloud Computing technologies
• Ability to effectively communicate and comprehend complex issues
• Associate or Bachelor degree in a technical related field

APPLY HERE

Menu Specialist

Employer: ChowNow

About the Position:

As a Menu Specialist, you will provide our clients with excellent customer-facing menus that meet their functional needs. It will be your responsibility to ensure that Menus are updated accurately, efficiently, and quickly in order to meet the deadlines needed for our clients. You will be expected to work autonomously while also supporting your teammates to meet your individual and team monthly goals. You will work and communicate quickly and efficiently with other departments in order to ensure you are providing the best service to our clients possible.

Reports to the Menu Team Supervisor. No Direct Reports. Occasional travel

About Us:

ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace.

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace and the kind of mission, that appeals to you, we’d love to talk.

Together we can preserve neighborhood flavor, one restaurant at a time.

Specifically you will:

  • Enter and update menus efficiently and accurately.
  • Record edits and adjusts menus with a high level of detail, accuracy, and speed.
  • Communicate regularly with management and other team members.
  • Properly manage your own schedule and meet deadlines on a daily basis.
  • Meet your monthly menu goal that is centered around a number of items entered into the ChowNow system

Within One Month You’ll:

  • Progress through our new hire training and onboarding ramp camp.
  • Understand the various programs we use such as Salesforce, Slack, the ChowNow Dashboard, and Dropbox.
  • Understand how to claim menu tasks and learn how to put together your calendar.
  • Complete 50 menus and maintain a quality success score of 85%.
  • Recognize and resolve basic menu problems such as building modifications and creating functionally sound menus.
  • Meet all deadlines outlined by the department

Within Three Months You’ll:

  • Maintain a daily average of 3 menus or more.
  • Maintain a menu quality success score of 90% or higher.
  • Understand more complicated menu setups and be able to map out and plan the menu prior to building it out.
  • Maintain an average menu entry time of 2 hrs or less per menu.
  • Be able to accurately predict how long a menu will take and schedule accordingly at a minimum of 3 business days ahead of time.
  • Meet all deadlines outlined by the department

Within Six Months You’ll:

  • Maintain a daily average of 4 menus or more.
  • Maintain an average menu entry time of 1.75 hours or below.
  • Maintain an average menu quality success score of 90% or above..
  • Master all cuisine types and menu modifier variations.
  • Meet all deadlines outlined by the department

You Should Apply If:

  • You can be available during working hours (9 am – 6 pm CST).
  • You have previously worked in a production position and have experience with data entry.
  • You are self-motivated and incredibly organized.
  • You work well by yourself, but you’re also a great team player and enjoy having a team to bounce ideas off of.
  • You have displayed excellent time management and planning skills in previous positions and you know how to work with a tight calendar.
  • You exhibit excellent critical thinking skills.
  • You have excellent written communication skills and know-how to communicate well with team members through comments, emails, and instant messaging.
  • You have a history of meeting deadlines and SLAs.
  • You are open to feedback and are excited to grow based on work with your manager in one on ones and ongoing training with teammates.
  • You are excited to contribute to discussions and support your teammates in a remote team setting.

About Our Benefits:

  • Competitive Salary
  • Ongoing training and growth opportunities.
  • A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
  • A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap.

APPLY HERE

Absence and Time Tracking Partner

Employer: Nelnet

JOB RESPONSIBILITIES:

  • Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
  • Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
  • Audit ERP and vendor reports
  • Communicate with People Leaders when necessary
  • Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
  • Cross audit other teammates work, as needed
  • Process ETO Donation Forms and Requests
  • Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
  • Administer Nelnet’s Paid Medical Leave plan and process paid leaves

Colorado Residents: Pay Range for this position is 36k-42k

EDUCATION:

  • High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.

EXPERIENCE:

  • At least one year administrative experience in Payroll and/or Benefits.
  • Three years of work experience may be substituted for degree.
  • Previous experience with ERP system, desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
  • Ability to appropriately work with confidential materials.
  • Must have excellent customer service skills.
  • Must be able to effectively communicate in writing, on the phone, and in person.
  • Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
  • Must be organized.
  • Must be able to effectively work on multiple projects at the same time with strict deadlines.
  • Must be able to work with a sense of urgency
  • Analytical Skills

APPLY HERE

Virtual Bookkeeper

Employer: BELAY

DESCRIPTION

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?

Look no further! You just found the career you never thought existed.

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.

**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.

In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.

APPLY HERE

Administrative Assistant

Employer: International Registration Plan, Inc.

International Registration Plan, Inc. seeks a part-time, remote administrative assistant to provide a wide range of administrative support in a virtual environment. Duties support accounting, membership, and virtual and in-person events. Hours to be 20 hours a week.

Duties and Responsibilities:

  • Process, validate, code, and input payments to IRP. Create and send IRP, Inc. dues and other invoices. Track payment in database.
  • Process payment of IRP, Inc. bills, including inputting correct coding. Track recurring invoices.
  • Review and process travel expense vouchers. Reconcile and code credit card statement.
  • Perform bank account reconciliations.
  • Provide assistance for other accounting tasks as needed, such as providing information for outsourced accountant and organization’s audit.
  • Serve as the primary contact for email and phone communication.
  • Provide support for collection of reports or responses from jurisdictions. Track results and compile spreadsheets.
  • Provide support for other member services and communications, such as posting meeting materials to group pages online, collecting conflict of interest forms, creating surveys, scheduling meetings, generating letters based on templates, ordering resources, and sending onboarding emails to new members.
  • Maintain committee, Board and task force rosters. Updating database with changes. Create letters using existing templates.
  • Provide administrative support for virtual and in-person meetings. Register comped attendees, communicate with attendees, produce and edit registration lists, produce thank you letters, create signage or PowerPoints, review draft materials, and order awards.
  • For onsite events, track travel logistics for funded attendees, communicate with funded attendees, generate and proof badges, order supplies, make reservations for group dinners, upload information to meeting app, and order supplies. Onsite, assist with event logistics and manage registration desk.
  • For virtual events, learn virtual platform, participate in rehearsals, and provide support during the live event.
  • Provide administrative support to other staff as needed.
  • Support home office operations and monitor current options for efficiency and cost savings.
  • Other responsibilities as assigned.

Requirements:

  • High school graduate; Associates degree preferred.
  • Minimum four years relevant work experience.
  • Independent, self-motivated worker with excellent follow-through; able to work successfully in remote environment.
  • Strong attention to detail.
  • Accuracy in working with numbers, to include ability to check invoice calculations.
  • Highly organized, with the ability to track and follow-up on cyclical tasks and projects and to independently manage own workload.
  • Strong communication skills demonstrated via email and phone.
  • Intermediate level experience with Microsoft Word and Excel.
  • Experience with different systems, including accounting software and databases. QuickBooks experience a plus.
  • Strong customer service mind-set.
  • Follows instructions and responds to management direction. Asks for and offers help when needed.
  • Past experience working virtually a plus.
  • Ability to do occasional travel, typically two to three trips a year, with overnight stays for periods of up to one week.
  • Ability to work more than set part-time work schedule on occasion.
  • Availability to set a regular part-time schedule within the hours of 9 AM and 4 PM Eastern.

APPLY HERE

Transcriptionist

Employer: Literably

To apply, go to:

  1. literably.com/scorer-signup
  2. Read the instructions
  3. Transcribe 6 recordings

**Please do not submit a cover letter / resume.**

Are you looking for a flexible job where you can work from home? Make your own schedule? Earn great money while sitting in your pajamas? If so, Literably might be the right place for you! Literably is currently looking for transcriptionists and captioners who can listen to audio recordings of students reading and transcribe and caption reading errors.

What is Literably? Literably is an online literacy assessment system that screens K-8 students for reading difficulties, monitors their progress as readers, and diagnoses skill gaps. Literably’s mission is to help teachers get 100% of their students reading on grade level.

Benefits:

  • Make over $10 per hour
  • Work from anywhere
  • Make your own schedule
  • No experience necessary
  • Help students and teachers


Eligibility: You must be at least 18 years old and neither live in, nor score from, the states of CA, CT, MA, MT, NE, or NJ.

Important:

  • We’re accepting applicants now, and we will take the first qualified people, so please get in touch!
  • Please do not feel the need to submit a polished cover letter / resume. We have built a “training mode” that will both teach you how to transcribe and will evaluate your performance. We will hire the applicants who perform well in training.

APPLY HERE

Data Entry Clerk

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Responsibilities

  • Operate keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing.
  • Overall operation of the Tactical Aerostat Systems (TAS) Control Center during his/her duty shift.
  • Monitor, post, and disseminate changes in status of reportable equipment, circuits, personnel, and significant events.
  • Maintain a visual display of the status of all mission equipment.
  • Compile and record production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of TAS operations.
  • Understand and transcribe procedures and relevant data entry equipment.
  • Search for interpretation, selection, or coding of items to be entered from a variety of document sources.
  • Maintain a production priority schedule and operate independently.
  • Organize and maintain library of documents.
  • Additional administrative duties as assigned.

Qualifications

Required Qualifications:

  • High School diploma or equivalent
  • Proficient in Microsoft Office Suite
  • Must be able to work a rotating work schedule to include weekends, overnights, and holidays (when applicable)
  • Excellent written and verbal communications skills
  • Ability to acquire 16 hours of formal weather observation training within your first year.
  • Ability to wear Personal Protective Equipment (PPE)required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices
  • Must be able to obtain a position of public trust

Desired Qualifications:

  • 16 hours of formal weather observation training by a weather professional
  • 1 or more years of administrative experience

APPLY HERE

Absence and Time Tracking Partner

Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed. 

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Provide administrative and clerical support to Absence and Time Tracking Manager and the Payroll Team. Serve as a resource person to employees regarding absence and time tracking questions and needs.


JOB RESPONSIBILITIES:
1.    Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
2.    Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
3.    Audit ERP and vendor reports
4.    Communicate with People Leaders when necessary
5.    Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
6.    Cross audit other teammates work, as needed
7.    Process ETO Donation Forms and Requests
8.    Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
9.    Administer Nelnet’s Paid Medical Leave plan and process paid leaves

Colorado Residents: Pay Range for this position is 36k-42k
 


EDUCATION: 
High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.

EXPERIENCE: 
At least one year administrative experience in Payroll and/or Benefits.  Three years of work experience may be substituted for degree.  Previous experience with ERP system, desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1.    Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
2.    Ability to appropriately work with confidential materials.
3.    Must have excellent customer service skills.
4.    Must be able to effectively communicate in writing, on the phone, and in person.
5.    Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
6.    Must be organized.
7.    Must be able to effectively work on multiple projects at the same time with strict deadlines.
8.    Must be able to work with a sense of urgency
9.    Analytical Skills
 

APPLY HERE

Community Support Associate

At Hiro, we’re making it easier for developers to build the next generation of smart contracts and decentralized apps. We build developer tools for Stacks, an open-source network which makes Bitcoin programmable. With Hiro, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and get access to monitoring and analytics. Our solutions provide developers with the convenience and reliability they need to be successful.
Hiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.
About the Opportunity
We’re looking for a community support associate to join our remote-first team here at Hiro and help support Hiro-product users and community questions related to Hiro products. This role will be critical in ensuring the Hiro Wallet and other consumer products are easily accessible, that relevant issues are surfaced to our engineering team, and that our customers have a great experience with the Hiro products and community. The ideal candidate has some knowledge of crypto wallets, experience troubleshooting, and excellent communication skills. As our first community support team member, you’ll be responsible for responding to questions related to the Hiro wallet and consumer products.

What You’ll Do

  • Email support
  • Support customers via online channels such as Reddit, Discord, and the Stacks Forum
  • Escalate and communicate relevant issues to the Hiro Product team

What We’re Looking For

  • Excellent writing and communication skills.
  • Customer relations experience with a high level of EQ.
  • Experience with troubleshooting and triaging. Prior work with engineering and product teams a plus.
  • Bonus, but not required: familiarity with & enthusiasm for the crypto & blockchain space

What We’ll Offer

  • Competitive NYC based Salary (regardless of location, benchmarked annually)
  • Company equity and Stacks (STX) tokens–STX is the native cryptocurrency of the Stacks network
  • $500/mo co-working space reimbursement
  • $1,200/yr budget for learning and development stipend
  • $1,000/yr of charity donation matching to an organization of your choosing
  • Daily Lunch Reimbursement(even if you’re remote!)
  • Open Vacation Policy, take the days you need
  • Family-Friendly Health Benefits
  • Free Life and Disability Insurance
  • Health and dependent care(FSA)
  • Up to 16 weeks of paid parental leave
  • Pre-tax commuter benefits
  • 401k with 3% match
  • Your choice of technical setup and equipment

APPLY HERE

Community Moderator

About the Team
We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, equity program, health benefits, mandatory PTO, and lots of flexibility.
The “Big Why” driving the company’s mission is to help strengthen families so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital, hit up the gym during lunch, or go off-grid for a week to recharge.
Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options and strongly supporting women in leadership roles. Women currently make up 60% of the company’s leadership positions.
At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 5 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners). If this sounds like you, we’d love to talk!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Job Summary
Chatbooks Community Moderator is in charge of daily interaction with our digital community members across multiple social and community platforms. You will be responsible for cultivating a welcoming, supportive environment where Chatbookers can connect with one another while promoting Chatbooks content and building brand affinity.

What You’ll Be Doing…

  • Engage with the Chatbooks community 1:1 across various platforms
  • Act as the voice of the brand across online and social media communities
  • Work closely with the Content and Community team to promote initiatives and build brand awareness
  • Help create and execute strategies for growing online communities

Qualifications:

  • At least 1 year of experience moderating large social media communities
  • An obsession with new and emerging social platforms
  • Excellent written communication skills
  • Proven understanding of the dynamics of online communities
  • Knowledge of and a passion for parenting, trending news, culture and social media topics that influence consumer behavior
  • Super adaptive
  • Bonus for a fun, witty voice/writing style

Benefits & Perks:

  • 100% Coverage of employee dental, and vision, group life and long-term disability insurance
  • Paid Holidays
  • 401k/Retirement Plan
  • Flexible hours

We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better. We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work. Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.

APPLY HERE

Quality Assurance Analyst REMOTE

The Quality Assurance Analyst is responsible for analyzing customer interactions with the objective of ensuring all client processes, procedures, and quality expectations are met as defined between Elevation Connect and the Client. The individual in this role will identify strengths and opportunities within customer interactions or other processes necessary to meet the high expectations of our clients, and will present options and recommendations to the team for continuous improvement.  This is a vital role for the organization, and helps ensure the Elevation Connect team delivers world class quality for our clients.

Roles and Responsibilities:

  • Performs quality monitoring to check adherence to client processes and procedures set forth in the Quality Assessment Form as mutually agreed upon between the parties. 
  • Delivers completed Quality Assessment Forms to leadership, as available from client systems, on interactions from individual agents with suggested improvement actions for the agent. 
  • Attends quality calibration meetings with the client, operations leadership, and the UC quality team. 
  • Ensures customer data is safe, secure and not compromised by following all company privacy and information security guidelines during the collection of customer data.
  • Assists in the establishment of QA best practices at Unbridled Connect, including tools, processes and procedures, metrics and measures. 
  • Participates in the design of the call monitoring formats and quality standards while partnering with the respective campaign leadership, and clients for agreement. This includes maintenance while continually assessing the evaluation tool and practices.
  • Analyze performance from quality assurance data and communicate trends to the Quality Manager and operations leadership as appropriate.
  • Establish and participate in dispute sessions to ensure scoring accuracy and final score resolution. 
  • Partner with the Quality Manager to generate quality assurance reporting and share insights gained from the data with internal and external clients to identify potential training needs. 
  • Contribute to coaching and developing agent team members within the contact center related to their Quality performance results.
  • Contribute to the greater success of Unbridled Connect by actively sharing insights, innovations to continuously improve the experience, participating in meetings, projects, and pilots, and partnering with internal and external clients.

 EducationExperience and Skills:

  • Prefer at least one-year of related contact center quality experience
  • Excellent communication and interpersonal skills (oral, written)
  • Demonstrated ability to develop and implement process enhancements 
  • Ability to plan, prioritize, organize and communicate effectively
  • Experienced in goal-setting (defining and prioritizing specific, driving objectives)
  • Motivational team building skills for performance improvements
  • Demonstrated leadership qualities
  • Bachelor’s degree or equivalent experience preferred

Pay Based on Experience $15-17/HrApply for this position

APPLY HERE

Chat Support Agent (REMOTE)

At HomeLister we are on a mission to transform home selling into a simple, enjoyable and fairly priced transaction.  The average home seller pays 30% of their equity in brokerage commissions – beyond expensive. HomeLister is remaking the $60bn a year real estate industry into an online end to end marketing, transaction, and financial management platform. Our homes sell faster, our sellers keep more of their money, and our seller’s are happier than with a traditional agent. HomeLister is the fastest growing real estate company, entering a new state on average every 6 weeks. We are building the future real estate platform now.
HomeLister is a fast growing virtual real estate brokerage. If you are looking to gain valuable experience and join a great team – then this is the job you have been looking for. We are hiring a customer service agent to work with our team for both phone and chat support.
Customer service is critical to our success. We want to provide the best customer service in the industry and often times the best customer service experience a customer has ever had. We are looking for a happy, enthusiastic and helpful person to help guide our customers and join us in creating the most positive real estate experience in the industry.

Responsibilities

  • Answer customer inquiries through chat and sometimes email.
  • Support customers on topics ranging from the services that we offer, the sign up process, and updates on their listing.
  • Direct specific questions related to real estate, operations or other areas to the correct person
  • Work together with the brokerage and operations teams to deliver a seamless customer experience, we are a collaborative team.
  • Contribute to the overall direction of the product by providing insights and feedback on the tools, process and communications to our product and marketing team.

Requirements

  • Excellent Attention to Detail
  • Must have previous chat support experience
  • 2-4 years customer service experience at a customer service focused organization or on a helpdesk platform
  • Experience with technical support and/or real estate knowledge a plus.
  • Have proficient typing skills
  • Have excellent written and verbal communication skills
  • Enjoy working on a collaborative team
  • You must be US based – no international applicants
  • We are open to flexible schedules and weekend work, but this is a 40 hr a week job

Winner of Built in LA’s Best Small Companies to Work For! We’re an ambitious, smart, and open-minded group both from the real estate world and many other backgrounds (ecom, product, consumer, writing, etc). We are athletes, cookbook authors, volunteers, surfers, bikers and many more… Our employees are passionate about our mission and care about our customers.
We believe in supporting our employees and creating a work environment that is positive, productive and rewarding.  We put our people first. We offer health benefits, dental, vision, and matching 401K.  We hire both for remote work or co-located in San Clemente or Santa Monica.
When you’re ready for a challenge and a team that will support you along the way, join us. You will engage in interesting and challenging work that will improve the real estate market every day.  HomeLister is an equal opportunity employer. 

APPLY HERE

Emerson Transcription Specialist Remote

Transcription Specialist – REMOTE

About Elevation Connect:

Elevation Connect – PERFORMANCE FOR PURPOSE

Elevation Connect delivers a very different contact center experience. We are a customer service and sales company powered by incredibly talented people who are knowledgeable and passionate, and who respond with authentic care for our customers. Our exceptional team members are inspired by our commitment to helping surrounding communities through our “Performance for Purpose” philanthropic model. When people work for a company with purpose, they are driven to out-perform. If you are interested in joining a team that cares about its customers, employees, and your community, please contact us.

Elevation Connect is always on the lookout for candidates to provide extraordinary customer service to our clients. These positions are work from home in one of the following states: AL, AZ, CO, FL, GA, KS, IN, MI, MN, MS, NC, OH, SC, TN, TX, VA, NC, KS, LA, WY.

We are posting multiple postings for this role. Please do not apply to multiple postings as it may invalidate your application.

We have an exciting opportunity as a Transcription Specialist!

Transcription Specialist is primarily responsible for transcribing and assigning all queue work to the appropriate queues within the system to meet all SLAs for queue work assignment. The Transcription Specialist identifies cases that meet criteria for Product Quality Complaints and Escalated Events as differentiated from Inquiry Based Cases. The Transcription Specialist cleans up all voicemail transcription for thoroughness and accuracy prior to entering it into the queue for ease of follow up by Consumer Affairs Agents. Entry of consumer contact information for the purpose of merging cases and the merging of cases is handled by the Transcription Specialist prior to entering the case into the correct queue. The Transcription Specialist also handles any non-covered brands inquiries and responses. Transcription Specialist must adhere to all SLAs including transcribing and assigning queue work into the appropriate queue within 24 hours.

Overview of daily activities:

• Transcribe all Voicemails with thoroughness and accuracy.

• Identify all Escalated Event and Product Quality Complaint cases and assign them to the appropriate queue

• Identify all Inquiry based cases and assign them to the appropriate queue

• Enter all consumer information in the system with accuracy

• Embody our purpose of “making brands and people feel at home” in every contact with a consumer.

Elevation Connect, LLC – Confidential & Proprietary

• Ensure that all consumer contacts are transcribed an assigned in accordance with department and client specific SOPs, SLAs, policies, and procedures.

• Ensure that all queues work is assigned by end of shift.

• Maintain expert knowledge of all SOPs, documents, and processes at a department and client specific level.

• Know and own timelines for all cases assigned. Make awareness of any potential timeline breaches prior to the breach of timeline to direct manager.

• Ensure that all processes and procedures are complied with in documenting and communicating consumer contacts.

• Maintain accurate, thorough records of incoming and outgoing consumer communications as it relates to non-covered products.

• Exhibit superior customer service at all-times with clients, customers, colleagues, and consumers.

• Navigate digital Knowledge Base, websites, and reference materials with efficiency and speed.

• Initiate and maintain knowledge on multiple client products and logistics which are updated at a frequently changing pace.

• Assist with updates pertaining to Consumer Affairs Reference materials.

• Identify Consumer Affairs trends and escalate to appropriate sources.

• Assist on or manage special projects and new processes as needed throughout the year.

• Align all work to our core Purpose and Values including Family, Customer Excellence, Integrity, Stability, Relationships Restlessness, and Sustainability.

Hours:

• Training will be conducted virtually during the hours of Monday-Friday from 7:30am to 3:30pm, EST and as late as 5:00pm in the last weeks of training.

• Hours will be scheduled between 8:00am-8:00pm EST, Monday-Friday. Must be available to work any time within this schedule.

Info:

• Currently hiring for a start date of Jan 17, 2022.

• Position is full-time with benefits (medical, dental, vision) and holiday/sick pay

Requirements:

• High School Degree, Some College Preferred

• Excellent Communication Skills (verbal and written)

• Positive attitude

• Collaborative

• Detail-Oriented

• Time-Management Skills

• Self-Motivator

Elevation Connect, LLC – Confidential & Proprietary

• Ability to handle change and multiple responsibilities

• Empathy

• Excellent digital navigation skills

Technology Requirements:

• PC

o Dual Core CPU (1.5GHz or better)

o 4GB RAM

o 20GB Free Disk space o Windows 7, 8, 8.1, or 10

• Macs

o Intel Core i7, 2.3 Ghz

o 4GB RAM

o Mavericks OS X, version 10.9, Yosemite OS X, version 10.10, El Capitan OS X, version 10.11, Sierra OS X, version 10.12

• Chromebook and Linux systems are not supported.

• High-speed internet

• Internet connection should support at least 144 kbps

• Latency from agent to data center should be under 150ms one-way.

• Wireless connections (Wi-Fi) are not supported. Agents should be directly connected to their ISP router thru an Ethernet cable.

• Wired USB Headset required

Audio Data Collector – United States

Overview:

Teemwork.ai is looking for participants with an iOS device in the US for a sound collection project.    
Responsibilities:

Participants should have access to an iPhone or iPad and complete recordings of home appliances which generate an alarm sound such as a doorbell, microwave, oven, toaster, washing machine, coffee machine and so on. Goal is to record the alarm sound of home appliances in several positions (close / far). Your provided sound data, which should be free of any Personally identifiable information (PII), will be used to improve the capabilities of Smart home appliances.  

Qualifications:

– Located in the US
– Access to an iPhone or iPad which runs the latest iOS (14)

Employment Conditions:

– $25.00 USD per appliance (20 recordings) / $250.00 USD per full collection (10 appliances, 200 recordings)

Customer Experience Specialist

Come join our Customer Experience team

Our Customer Experience team is committed to ensuring a premier, memorable customer service experience. As the front line of external communication, you will help refine our core product by providing insights and feedback from online interactions with candidates and Interview Engineers.

What you will do

As a Customer Experience Specialist at Karat, you will provide front-line remote customer service support via chat and email. This team operates 24 hours a day in order to support our global operations and further the impact of Karat’s fair, predictive, enjoyable interview philosophy.

Karat’s HQ is based in Seattle, Washington, but we are open to remote U.S.-based candidates for this role. Immigration sponsorship is not available for this position.

  • Support Karat clients, their candidates, and our Interview Engineering community during live technical interviews by providing support via email and Slack within SLAs.
  • Ensure questions and concerns are responded to within team guidelines, and that the communication reflects company brand and values.
  • Help navigate general public inquiries to the right internal team as-needed.
  • Work with Karat’s community of Interview Engineers and Quality Control Engineers to accurately portray software engineering candidates’ interview results.
  • Provide feedback to team leads that ensure process improvements within the team and function.

The experience you will bring

  • Previous customer service or support experience (remote experience preferred)
  • Exceptional communication and interpersonal skills (both verbal and written)
  • Ability to exercise compassion and empathy with distinct audiences
  • Strong English language skills (grammar, spelling, punctuation, etc.)
  • Comfortable working with a variety of systems and programs (familiarity with GSuite and Slack a plus!)
  • History of reliability and success in a quick change, high-growth, and ambiguous environment

Benefits of joining Karat

Karat strives to offer everything you need to best support you today, tomorrow, and beyond. We’re proud of our current offerings, and highlight some of our team’s favorites below. There are more, just feel free to ask!

Compensation / Time Off:

  • Highly competitive salary and stock options
  • 401(k) with company match
  • Generous paid PTO (see below) and Sick Leave (10 days per year)
  • Flexible Time Off Policy for salaried positions
  • Three weeks accrued per year for hourly positions
  • Global Parental Leave (16 weeks paid with additional 8 weeks transition back to work in part-time capacity)
  • 20 paid Company Holidays for 2022

Benefits / Wellness:

  • Medical, dental, and vision insurance via Cigna or Kaiser (for CA-based employees)
  • 100% premium covered for employees
  • 70% premium covered for dependents
  • FSA, STD, LTD, Standard Life Insurance, and Optional Life Insurance
  • Mental Wellness offerings such as Calm, Happify, Talkspace, Modern Health, and more
  • $150 per month contribution to miscellaneous benefit/wellness of employee’s choice

APPLY HERE

Bookkeeper

Employer: Two Roads Bookkeeping

At Two Roads, we’re committed to empowering business owners to understand their financials and grow their business. Our dedicated bookkeepers become students of their clients’ businesses, providing support and guidance. As remote employees, they value autonomy, but also know how to work well with others and have fun. If you’re committed to pursuing financial clarity and want to play an active role in the success of small businesses, Two Roads needs you!

Why choose Two Roads?

  • Flexibility – get work done when it fits into your schedule (while still being responsive to clients and teammates during normal business hours, and meeting deadlines)
  • Autonomy – self-starters rejoice! No micromanaging here.
  • Great Team Culture – teammates with a broad range of experience and skills that are willing to help with any questions you may have.
  • Growth Potential – enjoy a culture where opportunities for excellence and efficiency come from all levels of the organization, which result in personal and professional growth.

What you’ll be doing:

  • Bank, Credit Card, and Loan reconciliations
  • Journal Entry postings
  • Review of P&L Statements and Balance Sheets
  • Production of Monthly Financial Statements
  • Performance of Sales Tax and other Tax-Related Issues
  • Processing Accounts Receivable / Accounts Payable
  • Syncing data across multiple software applications to ensure accuracy
  • Historical clean-up projects (as needed)
  • Management of requests in a timely manner
  • Communicating with clients and/or teammates in a timely manner

The skills and qualifications you’ll need to succeed:

  • Passionate about financials
  • 4+ years of bookkeeping or accounting experience
  • Extreme organization and strong decision-making skills
  • Fast learner and open to new ideas
  • Clear, concise, and kind communication skills through all mediums: video conference, email, phone, and text
  • Understanding of business models
  • Comfortable working in a broad range of softwares
  • Ability to work from home, 30+ hours/week

Two Roads bookkeepers are:

  • Responsive to clients and teammates Monday-Friday, 9am – 5pm EST via email and phone
  • Able to give an answer at any time to the financial well-being of clients
  • Self-starters: They find the answer. They know how to get help when it’s needed
  • Able to work autonomously. We don’t micromanage
  • Committed to getting work done on time
  • Quick learners as it relates to new software
  • Friendly, helpful, and humble

It’s a bonus if you:

  • Have previous remote work experience
  • Know a thing or two about QuickBooks Online
  • Full charge bookkeeping experience with multiple clients
  • Value flexibility and have a strong desire to work from home

Minimum Level of Education Required

  • 2-year degree (AA, AS, etc.)

Experience Level

  • 4+ years of bookkeeping or accounting experience

Our Interview Process:

A strong foundation is what makes an organization successful, and at Two Roads, every person on our team is that foundation. It’s for this reason that we strive, through all steps of the interview process, to ensure that every new team member aligns with our values and culture so it’s a win-win for everyone.

An overview of our interview process:

  • Online Application
    • This application could take 1+ plus hours to complete, and you can’t save as you go, so plan to complete this in 1 sitting.
    • You’ll need your resume handy in an electronic format.
    • You may be asked to record a video of yourself.
  • We will review your application and when we see a potentially great fit, we’ll follow up with either an initial video interview or a in-depth video questionnaire.
  • Once we’ve discovered your values, goals, and vision align with ours, a second video interview will take place with your potential Team Lead and a team member, where you will have an opportunity to discover if we’d be the right fit for you.
  • At this point we’ll check references and if all of that checks out, a final video interview will take place with the upper management of Two Roads to answer any final questions either party may have to ensure a win-win.
  • We’ll then perform a background check, draft the offer letter, finalize details on start date, etc., and get started!

APPLY HERE

Bookkeeper

Employer: Masterpiece Bookkeeping

Masterpiece Bookkeeping, LLC is excited to be hiring a remote, part-time bookkeeper.

We need your help to fulfill our vision that every entrepreneur has clean, up to date books and uses those numbers in helping build their dream business. We are looking for a QuickBooks Online rock star to play a role for our small business clients. If you are an eagle-eyed “details person” who excels at communication and cloud-based platforms, this Bookkeeper position may be the perfect opportunity for you!

Are You

  • Looking to be part of a small, enthusiastic, remote team that works to improve the lives of small business owners? Your professionalism and commitment to getting it RIGHT will allow you to thrive in our company.
  • You will be the primary bookkeeper for a number of small business client projects. This includes all of the weekly and monthly bookkeeping work including classifying and reconciling transactions, invoicing, making proper adjustments, and full financials reviews for accuracy.
  • You will also use your stellar communication skills to answer client inquiries, request missing information and ask clarifying questions through emails or calls.
  • Strong technological experience and capabilities including using cloud accounting and receipt tracking software as well as being able to quickly learn a variety of client specific cloud platforms is required.
  • Ideal candidates have past experiences working professionally in a remote position with multiple clients.A professional working environment including high speed internet is a key for success. Employees are issued a company laptop for company work.

Responsibilities Include

  • Regular bookkeeping work including communicating with clients regarding regular data collection requests, maintaining books within appropriate cloud accounting software by analyzing and organizing financial data into usable information, and utilizing and facilitating outside software integrations into the accounting software.
  • Preparing and keeping current financial reports including general journal entries, depreciation, prepaid expenses, and payroll.
  • Assisting in year-end closing.
  • Completing timely documentation and internal reporting consistently.
  • Serving as point person for client communications on regular client work.

Requirements

  • 2 years (minimum) related bookkeeping experience, including general ledger, bank reconciliations, bookkeeping best practices and financial reporting
  • 2 yrs (minimum) customer service experience
  • Excel in use of spreadsheets and cloud-based platforms
  • Excel in QuickBooks Online and other accounting software
  • Friendly demeanor – internally and externally
  • Professional experience with remote/virtual work environment
  • Familiarity with small business practices
  • Detailed oriented
  • Strong sense of urgency/deadline & priority driven
  • Excellent communication – written and verbal

Preferred:

  • QuickBooks Online Certification
  • Associates Degree (or higher) in Accounting
  • Familiarity with Receipt Bank or similar document management software

This position is eligible for an hourly rate of $18.00 – $21.00 dependent upon experience. Hours will average 20 hours/week. Additional benefits include paid holidays.

APPLY HERE

Bilingual Referral Entry Specialist

Employer: Cengage Learning

Overview

Here at VRI we provide a sense of security not only for our clients but also for their family members, friends, and care takers.

VRI’s Welcome Team Representative is responsible for coordinating registration and onboarding of new clients, completing client profiles and providing education on VRI services. This team serves as the first voice of VRI with new clients, care givers and case management support staff. Must be bilingual in English and Spanish.

Responsibilities

  • Process new client referrals and enter client demographic and billing information into VRI systems via phone.
  • Required phone work 80% of position.
  • Manage outbound and inbound phone calls to clients, care givers and case management support staff to explain services and establish client relationship.
  • Interact with external and internal parties in a professional, helpful and courteous manner.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Ability to resolve problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved.
  • When appropriate evaluate appropriate device selection and provide basic trouble-shooting technical assistance to clients as required
  • Record details of calls and messages in VRI systems.
  • Maintain access to, and security of, highly sensitive materials.
  • Maintain productivity and quality goals.
  • Other duties as assigned.

Qualifications

  • Required High School Diploma or GED
  • 1-2 years of related professional experience preferred
  • Ability to work flexible hours and overtime when needed
  • Self-motivation and the ability to work independently and with teams
  • Proficient in the use of Word, Excel, Outlook, and PowerPoint
  • Excellent oral and written communication skills
  • Proficient in managing multiple tasks as the same time

APPLY HERE

Data Entry Operator

Employer: Planet Professional

Job Summary:

The Research Patient Data Registry (RPDR) is a centralized clinical data registry designed for facilitating research across the organization’s enterprise. Our team is focused on the consolidation of data from a variety of hospital systems into an organized format that can be easily queried by investigators from across the organization. We provide tools to search this data as well as process workflows for the dissemination of clinical data for IRB approved studies. Our repository contains over 15 billion individual data points on over 6 million patients. Our team handles over 30,000 query requests from over 1500 researchers annually, including the creation and delivery of over 5000 identified data sets. The total value of grants that depend on data delivered from the RPDR for their associated research projects is estimated to be over $1 billion.

The analyst’s primary responsibilities will be to help process clinical data sets compiled from our data repository, review for any processing errors, and deliver in a timely manner to the research community. The ideal candidate can quickly learn new concepts, is excited about building efficiency in their day to day work, has a great attention to detail, and strong sense of accountability.

Principal Duties and Responsibilities:

The RPDR team receives approximately 500 data requests monthly using our self-service tools. These requests are used by the research community to recruit patients into research, conduct retrospective analyses, and other clinical research data needs. These requests constitute jobs that must be processed. Responsibilities for the operations analyst will entail:

  • Starting new data jobs and configuring them according to our Standard Operating Procedures.
  • Daily monitoring of data jobs that have been compiled and following our Standard Operating Procedures to deliver data to the research teams who requested data.
  • Helping the team meeting a 2-day turnaround time for delivering data by successfully delivering data daily, and managing old requests and new requests, as well as requests to expedite some if researchers have upcoming deadlines.
  • Identifying issues in data log files and escalating as needed for potential resolution.
  • Updating Standard Operating Procedures as need to adapt to changing needs; new steps; changed requirements
  • Escalating issues in a timely manner and documenting issues following the team’s best practices.
  • Use the organization’s values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
  • Performs all other duties as required.
  • Additional responsibilities to be given based on completion of core team tasks.

Qualifications

  • Bachelor’s Degree Required.
  • 1-3 years of experience. New grads with internship experience are encouraged to apply.
  • Strong knowledge of the Microsoft Office suite.
  • Strong written and verbal communication skills.
  • Experience following and enhancing operational processes a plus.

Skills/Abilities/Competencies Required

  • A customer-first attitude.
  • Ability to work remotely and communicate clearly to team members about status of work, using MS Teams audio and video, chat, and email as appropriate.
  • Ability to work independently.
  • Be self-motivated despite work that, at times, can be repetitive.
  • Ability to work and thrive in a large complex organization.
  • Strong aptitude for problem-solving; detail-oriented; calm under pressure or when faced with ambiguity.
  • Metric-driven with an eye toward process improvements.
  • Ability to work collegially and able to develop and maintain productive relationships with colleagues and others across the organization, at all levels.

APPLY HERE

Virtual Bookkeeper

Employer: BELAY

DESCRIPTION

Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?

Look no further! You just found the career you never thought existed.

You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.

WHY BELAY?

Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.

BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.

But wait – that’s not all!

BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.

And we’re not through yet!

As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

APPLY HERE

Traffic Coordinator

Employer: Cumulus Media

Job Description

CUMULUS MEDIA Charlotte, NC is offering a great opportunity to work as a remote Traffic Coordinator. The Traffic Coordinator manages the daily preparation and maintenance of on-air logs utilizing meticulous management of commercial inventory to maximize revenue. The greatest challenge is to provide advertisers with accurate commercial placement and billing, while working within company guidelines, procedure and deadlines. We strive to hire passionate, driven, resourceful, problem solvers who have the ability to grow and contributed to Cumulus’ ongoing success.

Since this is a remote based position, our ideal candidate should possess an extremely good work ethic, be highly organized, and be a self-starter.

Key Responsibilities:

  • Daily use of software to schedule inventory in order to maximize station revenue on high demand stations in sell out situations
  • Data and order entry
  • Scheduling ad copy
  • Posting of daily commercial logs
  • Preparation and maintenance of reports
  • Weekly affidavit processing of network and syndicated programming
  • Coordinates endorsements and “live reads” with talent, Program Directors and Production
  • Cross train with traffic personnel on all department duties and assist as backup when needed
  • Ensure that all programs, commercials and public affairs materials are aired in accordance with Federal Communications Commission regulations and Cumulus’s policies

Job Requirements

Qualifications:

  • 1 to 2 years WideOrbit radio traffic experience preferred
  • Possess innovative problem solving and decision making skills to achieve station goals and work with Sales Representatives to efficiently accommodate advertisers and maintain revenue
  • Dependable and responsible and display excellent attention to detail, superior organizational skills, and excellent interpersonal skills
  • Possess strong computer skills including proficiency in MS Office products (especially Excel)
  • Demonstrate ability to work under pressure while meeting multiple deadlines with minimal supervision
  • Possess strong analytical skills in order to analyze large quantities of date and identify critical trends
  • Maintain professional demeanor, proven ability to multi-task amid constant interruptions, and a positive outlook
  • All new hires must be fully vaccinated for COVID-19 by date of hire, subject to legally-mandated accommodations

What we offer:

  • Competitive pay
  • Professional growth and career path
  • Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K with company match to plan for the long-term
  • Paid Vacation & Holidays

APPLY HERE

Writing Assistant

Employer: Aquent

Job Description:

The Initiative, located in Santa Monica and apart of Microsoft Xbox Studios, is the development team working on Perfect Dark. Our studio is about craft, creating story, innovating, and looking ahead to the next big thing. We are looking for collaborative problem solvers who want to dive into something new and create groundbreaking experiences for our players. Join us for this once in a career opportunity to help build the studio, define our culture, and create an environment to attract world-class talent.

As a Writing Assistant, you are part of the Narrative team responsible for reimagining the story of Perfect Dark, a secret agent thriller set in a near-future world. In this role, you will partner closely with the Narrative team responsible for crafting the Perfect Dark story. You will participate in writer’s room sessions, brainstorms, and design meetings to document discussions, working with the team to prioritize story edits, actioning changes and keeping materials up-to-date. The Writing Assistant collaborates closely with writers, narrative designers, game designers, and other functions across the studio to ensure a collaborative and iterative process that results in a great story.

As a Writing Assistant, you will work with onsite and offsite designers and writers, plus key stakeholders across disciplines, to deliver the following:

Responsibilities:

  • Accountable for note taking in all narrative-related meetings and writer’s room sessions.
  • Action any material edits necessitated by meetings and brainstorms.
  • Contribute to narrative brainstorms and writer’s rooms.
  • Own keeping narrative and design wiki up-to-date.

Client Description:

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

APPLY HERE

Absence and Time Tracking Partner

Employer: Nelnet

JOB RESPONSIBILITIES:

  • Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
  • Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
  • Audit ERP and vendor reports
  • Communicate with People Leaders when necessary
  • Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
  • Cross audit other teammates work, as needed
  • Process ETO Donation Forms and Requests
  • Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
  • Administer Nelnet’s Paid Medical Leave plan and process paid leaves

Colorado Residents: Pay Range for this position is 36k-42k

EDUCATION:

  • High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.

EXPERIENCE:

  • At least one year administrative experience in Payroll and/or Benefits.
  • Three years of work experience may be substituted for degree.
  • Previous experience with ERP system, desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
  • Ability to appropriately work with confidential materials.
  • Must have excellent customer service skills.
  • Must be able to effectively communicate in writing, on the phone, and in person.
  • Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
  • Must be organized.
  • Must be able to effectively work on multiple projects at the same time with strict deadlines.
  • Must be able to work with a sense of urgency
  • Analytical Skills

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

APPLY HERE

Transcriptionist

Employer: TranscribeMe

Remote

Up to $2,200 a month – Full-time, Part-time, Contract

Job details

  • Salary Up to $2,200 a month
  • Job Type Full-time, Part-time, Contract
  • Number of hires for this role On-going need to fill this role

Qualifications

  • English (Required)
  • Typing: 1 year (Preferred)

Full Job Description

TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers.

FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!

We’re currently working on several large volume, long-term projects and are looking for transcriptionists in the US to join our team.

  • Prior transcription experience is a plus.
  • Each individual is responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
  • The pay rate starts at US$15 per audio hour. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate increases.
  • This is an independent contractor role, and as such is not available to residents of California or Massachusetts.

In order to apply, go to https://workhub.transcribeme.com/Account/Register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the English Entrance Exam to join our team.

Job Types: Full-time, Part-time, Contract

Pay: Up to $2,200.00 per month

COVID-19 considerations:

This job is 100% remote and can be done from home. All you need is a computer with a stable internet connection and headphones.

There is no interview for this position. You need to take and pass the English Entrance Exam on our website.

Experience:

  • Typing: 1 year (Preferred)

Language:

  • English (Required)

APPLY HERE

Subtitler – Captioner

Employer: Daily Transcription

Requirements:

  • Be at least 18 years old.
  • Previous experience working with Subtitles/Captions.
  • Access and knowledge to your own Subtitling/Captioning software.
  • Sign an NDA prior to receiving the testing materials. (The NDA with instructions will be provided after submission of resume.)

We WILL NOT administer a test to anyone who has not shown they have experience in the field of Subtitling/Captioning.

Benefits of working with Daily Transcription

  • Flexibility; create your own schedule. Work where and whenever you want.
  • Assignments come to you, Paid Weekly.
  • We pay higher rates than our competitors: Rev, Transcribeme, Scribie and many more (starting rates at $0.75 -$0.85 per audio minute).
  • Receive training, feedback, and coaching. Collaborate with like-minded others and learn from the best.
  • Spend more time with family while you earn extra income for your household.
  • We don’t guarantee a specific amount of work per day/week but our top transcriptionist makes anywhere from $250- $950 per week.