Verification Analyst

Job Summary:

The Verification Analyst monitors the client’s pending vaccination queue in order to review and approve submitted documentation of employees’ vaccinations. The Analyst will review supplied information, approve or reject documentation as appropriate, address concerns, and escalate issues, as needed.

Essential Functions:

  1. Represent Pinkerton’s core values of integrity, vigilance and excellence.
  2. Develop and execute appropriate strategy for verification reviews consistent with established protocols set by the client.
  3. Obtain and verify vaccination evidence by utilizing information provided in the queue, telephone calls to employees, follow up emails, and escalation to client leadership, as needed;
    • Examine records/data, gather additional documentation, classify, and differentiate documentation elements.
  4. Complete requested reports in a thorough and professional manner.
  5. Serve as the liaison between the client and Pinkerton to ensure all inquiries/concerns are addressed in a confidential and appropriate manner.
  6. All other duties, as assigned.

Education, Experience, and Certifications:

High School diploma or GED with data analysis, medical records/healthcare, or other relevant experience.

Competencies:

  • Working knowledge of Covid-related terminology.
  • Understanding of medical terminology, preferred.
  • Effective independent judgment and decision-making ability.
  • Able to prepare accurate, clear, and concise reports.
  • Effective written, verbal, and presentation skills.
  • Prudent problem resolution skills.
  • Able to interact effectively at all levels, including management and across diverse backgrounds.
  • Able to prioritize and complete multiple assignments simultaneously while preserving the integrity of the process.
  • Serve as an effective team member.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting.

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