Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
Position Summary:
The Operations Assistant is responsible for maintaining and updating Business Manager Functions. Will maintain accurate scheduling, based on forecasting and ever-changing business needs, for a fast growing, cutting edge 24/7 crisis intervention, and behavioral health information & referral hotline operation. The WFM Specialist will be largely responsible for the usage of Business Management tools within a multi-channel contact center environment, to optimize the workforce to its fullest extent.
Duties/Responsibilities:
Provide consistent and accurate Contact Center Workgroup activation monitoring.
Support WFM Analyst, WFM Manager and Clinical Leadership to implement innovative labor management practices, in line with the needs of the Agency.
Identify discrepancies or deficiencies in schedules and recommending necessary adjustments to manage ACD volumes and non-ACD activities to meet key performance indicators.
Provide analytical support and recommendations for staffing resources to meet objectives such as service levels, by way of Queue Management.
Monitor Pause Code activations, counselor status and review daily productivity by shift and individual counselors.
Assist with IT related concerns by trouble shooting when necessary.
Update schedules consistently and timely to reflect real time and future changes (including call outs, overtime, shift schedule variations, additions, modifications etc.).
Maintain all Supervisor line voicemails up to date and prove appropriate parties with necessary information.
Plan and monitor employee rewards program. Analyze individual counselor adherence/Quality as well as overall team metrics as well as make recommendations to supervisors and management for rewards.
Other duties as assigned.
Required Skills/Abilities:
Strong Functional analytical skills (Tracking, Trending and interpreting results).
Process Improvement skills in a Contact Center environment.
Ability to create well organized, accurate, and concise material and work documentation for organizational use.
Strong knowledge of Microsoft applications including Outlook, Excel with the ability to create and maintain data bases.
Strong hands-on knowledge of work force management tools and the ability to maintain them.
Balance multiple priorities with little or no direction.
Required Qualifications:
High school diploma/GED or an Associate degree
2+ years of contact center experience related to WFM or planning/scheduling or reporting.
Proficiency in MS Excel working with large data sets, including ability to utilize VLOOKUPs, create pivot tables and graphs, and incorporate standard formulas and functions.
Intermediate level proficiency in MS Word and MS PowerPoint
100% remote position, schedules base on Eastern Standard Time EST organization.
Experience working with scheduling applications, e.g.: GENESYS WFM
Experience using MS Visio for process flows/mapping.
Excellent verbal and written communication skills, including proven ability to effectively present data and trend analysis, work direction, concerns regarding performance, action plans, solutions, and opportunities.
Adaptable and able to quickly move with change while maintaining a positive an attitude.
Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.
Upfeat is on a mission to be the leader in providing customers with the best deals when they are shopping online. By bringing together the right technical expertise and business acumen, we are in 5 global markets and we have teamed up with 20 partner sites. We are proud to have 40 million unique users, and we’re just getting started!
We have built an open, collaborative remote-first environment and we love to learn and experiment with new ideas and technologies. We are proud to appear for a second consecutive year in the Globe and Mail Report on Business of Canada’s Top Growing Companies. In addition to being ranked in the Deloitte Technology Fast 50™ program, and recognized on the Deloitte Technology Fast 500™.
Role Description
As a Deals Editor, you will be responsible for identifying top sales and promotions from retailers and using them to build content for regular emails and send to subscribers of our various partner sites. You’ll be a part of the Editorial team, reporting to the Managing Editor. We are looking for a candidate with a combination of deal-hunting experience, superb writing/editing skills, and experience in or willingness to learn email marketing.
Responsibilities
Composing email content featuring the best current sales, offers, and deals from partner retailers.
Following style standards and country writing styles for various websites in the US, Canada, UK, and Australia.
Creating affiliate tracking links.
Working with our creative team to build and send email campaigns in our email platform.
Monitoring email metrics and using them to inform future curation decisions.
Assisting the Editorial Team with overflow work and special projects.
REQUIREMENTS
Qualifications
A passion for finding the best deal and helping others save money.
Experience in writing and editing content while following style guides.
An interest in learning what appeals to consumers in other countries as well as your own.
The ability to be flexible and adaptable as our email program evolves.
Excellent time management and organizational skills.
Comfortable with adapting to new and different technology platforms.
Affiliate industry experience, email marketing experience or Airtable experience is a plus but is not required.
n a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description:
Program Overview:
The Federal Aviation Administration (FAA) awarded the Technical Support Services Contract 4 (T4) to Parsons as the prime contractor. This $1.3 billion+ contract has a 4-year base period with two 3-year options. The statement of work includes a variety of activities that support the FAA’s Capital Investment Plan (CIP) modernization efforts: Site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, CAD, and other technical services as required. Work is performed across the nation in each of the FAA’s nine regions.
Under general supervision of the T4 National Resource Manager (NRM), performs a variety of routine and non-routine resource related administrative tasks in accordance with established procedures. This administrative position requires the incumbent to exercise good judgment and initiative in order to work within established deadlines. NRM provides guidance in completing non-routine assignments.
SPECIFIC RESPONSIBILITIES:
As directed by the NRM, Maintains reports for training, employee resources and other metrics/reports as needed. Main POC for DOL rate requests across the program on a National basis. Assist the Resource team in maintenance of Resource program functions such as onboarding, offboarding, subcontractor badging, and employee rosters/records. Assist Mobility Coordinator & Resource team with coordination of new hire assets such as DOT Badging and cell phones along with other new hire onboarding activities. Reconciles various reports and records; Follows up as needed to ensure timeliness and avoidance of missed deadlines. Prepares reports for the NRM on a recurring and/or ad hoc basis. Performs other responsibilities associated with this position as may be appropriate.
EDUCATION/EXPERIENCE:
Associate’s Degree in Accounting, Finance, Business, HR (or equivalent) and 3-5 years of related work experience. Must be able to pass government background check. SKILLS/COMPETENCIES: Good written and oral communication, organizational, and interpersonal skills are required. Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel is required.
Experience working with SCA/DBA or government is plus but not required.
Minimum Clearance Required to Start:
Not Applicable/None This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation’s most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range:
$20.63 – $36.11 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Equivity is looking for a part-time virtual paralegal with recent experience supporting attorneys in a bankruptcy law practice with deep experience in chapter 11 cases. We are looking for paralegals with at least three years of experience in bankruptcy law, with additional skills in transactional, litigation, or real estate law being a plus. If you have experience supporting a bankruptcy practice and have previously assisted attorneys remotely, we want to hear from you!
Virtual paralegals at Equivity develop a portfolio of clients and support a number of different attorneys. The ideal candidate will have chapter 11 experience, but also chapter 7 and chapter 13. Experience with sub chapter 5 would be a definite plus! The ideal candidate will also be adept at using practice management software, such as Best Case Bankruptcy, Clio or PCLaw; Microsoft Office, including Word and Excel; and editing PDFs. The ideal candidate will also be comfortable using Google Calendar, Google Docs and Google Sheets.
More about our company:
Equivity provides virtual assistance to clients across the United States, with specialties in administrative, marketing, and paralegal support services. Equivity works closely with our clients to provide them with virtual paralegals who are experienced in their field and have successfully worked in a remote or virtual environment. Our law firm clients range from solo practitioners to multi-partner firms and run across all specialty areas of law including litigation, family law, bankruptcy, real estate, and much more.
Our virtual paralegals work with a high degree of autonomy and are responsible for developing relationships with our clients. Because we provide extremely attentive service to our clients, you must be available to respond to client communications during business hours within one hour by email, phone, and text and be available to work on projects during the business day. All of this work is done remotely, meaning that you can work from home.
The selected candidate would be hired as a part-time W-2 employee of Equivity, not an independent contractor (1099). We are looking for somebody who has at least 20 hours per week of availability, and the starting pay is $20 per hour. We are a growing business and are looking for a virtual paralegal who is excited to partner with us and is interested in a long-term role with our company.
REQUIREMENTS
Position requirements:
Bachelor’s degree
3+ years of recent experience working as a paralegal in a bankruptcy firm
Experience with Chapter 7, 11, 13 cases is required
Experience with sub chapter 5 would be strongly preferred
Excellent writing skills and strong attention to detail
Experience with engagement letters, client invoicing, correspondence, document review and preparation
Experience drafting agreements from templates as well as from software that provides electronic forms
Experience using practice management software, preferably Best Case Bankruptcy, Clio, or PC Law
Availability to respond to requests within an hour during the hours of 9 AM – 6 PM, Monday – Friday Pacific, Mountain, Central or Eastern Time
Experience using law firm bookkeeping software for invoicing and timekeeping
Your own laptop and smart phone with broadband access to Internet
Quiet location in which to make and take phone calls
Qualities we are looking for:
Organization
Dedication
Initiative
Reliability
Attention to detail
Resourcefulness
Excellent communication skills
Responsiveness
Ability to work independently with limited oversight
CareHarmony is seeking a Recruiting Associate to assist with sourcing and onboarding efforts, team management, process improvement, and business need fulfillment. Ideal candidates will have experience with high volume recruiting and an agency background. Interfacing with both the business and candidate will be imperative for success in this role. Self-management and understanding of successful recruiting core practices will be expected. This will be fully remote and require little to no travel.
Requirements
Must:
Minimum of six month of agency recruiting experience
Bachelor’s degree
Experience recruiting for at least one high volume project or assignment.
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
Appeals Specialist
Irvine, CA preferred (REMOTE)
SCHEDULE: Mon – Fri, traditional PST hours
Territory: Irvine, CA / Remote
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback.
What you’ll do:
Perform trend analysis of payer rejections and denials
Produce high volume of successful appeals to insurance carriers to obtain payment
Collaborate with multiple teams and to develop best practices to ensure we are providing the best service
What you bring:
Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences
3+ years of healthcare billing experience (or equivalent)
Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
Exceptional communication, attention to detail and organizational skills
High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done
Preferred skills:
Problem solver in a dynamic, fast paced, team based and rapidly changing environment
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
Clinical Software Success Manager – Remote, US
Schedule: Monday – Friday, traditional hours
Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.
What you’ll do:
Support sales with clinical and technical demos of Invitae’s software products.
Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
Lead customer training on software solutions for go live and a train-the-trainer approach.
Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
Monitor, optimize and refine workflow after the successful implementation project is complete.
Attend customer business reviews with stakeholders to present success metrics.
What you bring:
Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
A passion for customers and a commitment to high customer satisfaction.
Working knowledge of clinic workflows and research workflows including electronic medical records.
Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
Ability to present to diverse levels of internal and external organizations including a variety of clinical areas.
Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
Exceptional analytical and strategic problem-solving skills.
The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.
#LI-REMOTE
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
The Billing team is responsible for maximizing revenue for the company while interacting with health insurers to secure coverage and reimbursement for our patients. The Appeals Specialist is expected to understand all aspects of the insurance appeal process and can identify insurance trends and provide impactful feedback.
What you’ll do:
Perform trend analysis of payer rejections and denials
Produce high volume of successful appeals to insurance carriers to obtain payment
Collaborate with multiple teams and to develop best practices to ensure we are providing the best service
What you bring:
Bachelor’s degree in preferred industry of laboratory, healthcare, biotech and/o life sciences
1+ years of healthcare billing experience (or equivalent)
Strong understanding of healthcare revenue cycle, ICD-10, account receivable and insurance appeals process
Exceptional communication, attention to detail and organizational skills
High energy, flexible, self starter, who a great teammate and is ready to roll up your sleeves to get things done
Preferred skills:
Problem solver in a dynamic, fast paced, team based and rapidly changing environment
This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$23.41—$29.23 USD
Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way. Looking for a detail-oriented proofreader that is proficient in basic and advanced grammar rules and understands how they are used within the client’s style guide to ensure the accuracy of the Weekly Circular prior to publication. This includes proof reading, managing edits, versioning, and image verification. This position is also expected to work with the Production Team to continually improve the processes and workflows used to produce the Weekly Circular and advertising materials as assigned.
DUTIES & RESPONSIBILITIES:
Manage proofreading for advertising materials, assuring all corrections have been made properly, on time and deadlines are met.
Download electronic edits, organize, and submit to designers for production changes.
Post electronic files on server, collect layouts, research missing information, including the procurement of digital photography.
Work closely with appropriate departments/people if action needs to be taken to resolve issues.
Make recommendations, monitor recurring issues, and implement procedures to correct.
Verify that copy, pricing and versioning are accurate.
Other duties as assigned.
JOB REQUIREMENTS:
Strong knowledge of Microsoft, Excel, and Adobe Acrobat
Effective and efficient grammar and communication skills required to achieve goals
Adaptability to perform effectively in varying environments with the ability to seamlessly handle disruptions and changing priorities to meet deadlines
Tenacity to identify and solve workflow process problems, utilizing technology
Take initiative to proactively attempt to influence objectives beyond what is expected
Exceptional organizational skills required to multi-task and communicate efficiently
Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.
Basic understanding of remote conductivity to communicate with Quad headquarters.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
The eCommerce Content Specialist will be responsible for updating and maintaining product and brand content on Mybobs.com, while ensuring a seamless experience across channels through cohesive merchandising and messaging strategies. You will play a key role in maintaining managed content, supporting personalization efforts, and articulating the product and category story to drive engagement, conversion and an optimal user experience.
Reporting to the eCommerce Merchandising Manager, this specialist plays a critical role in the success of our fast-growing ecommerce channel, helping to drive sales, brand identity, customer satisfaction, and omnichannel goals.
You will focus on ensuring high quality results while meeting ambitious deadlines, leveraging understanding of cross-functional business objectives, data and market trends. The ideal candidate will thrive in a fast paced, multi-faceted and dynamic environment.
Job Responsibilities
Content Management
Play key role in tactical execution of content strategy on Mybobs.com
Write copy that embodies the brand, captures the product and category story and supports SEO efforts for product descriptions and special content
Maintain managed content areas on mybobs.com via eCommerce Content Management Systems (CMS)
Collaborate with eCommerce, Creative, UX and IT partners to ensure content management planning is consistent with project milestones and timelines
Maintain Store Listings and FAQs working closely with CX team to educate and empower the customer
Adherence to ADA guidelines for managed content areas
Support cross-functional product reviews strategy, serving as a key stakeholder and point person for maintaining and moderating product reviews within the platform
Utilize site analytics enabling data-driven decisions about product placement and presentation to drive conversion and AOV
Influence content creation and personalization efforts with data, analytics, competitive analysis and knowledge of best practices for a digital user experience for retail
Site Merchandising
Maintain and merchandise the online product catalog via data-entry directly in the eCommerce Content Management System
Optimize presentation of products and product information based on customer and competitive insights and strategic goals
Play a key role in growing the Direct Ship program
Continuous Improvement & Optimization
Optimize content management tactics and workflows to drive operational efficiencies
Perform competitive and industry research to understand consumer needs, emerging trends and best-in-class eCommerce content
Support special projects
UAT Collaboration
Support testing and implementation of system features and defect resolution
Training & Adoption
Collaborate with Marketing, Merchandising, IT, Customer Experience, Store Operations, Customer Care, and external vendor partners to drive a best-in-class ecommerce experience, sales, operational efficiencies, and other KPIs
Participate in education/training sessions for the Content Management System
Create and maintain procedural documentation and train fellow eCommerce Content Specialists
Qualifications
Expertise: 1+ years experience in eCommerce, online Merchandising, or Digital Content Creation, preferably in Home Furnishings industry
Digital-first: Tech-savvy with curiosity and enthusiasm for digital and media trends
Driven: Ability to work under pressure, prioritize, meet tight deadlines and work independently (including remote work)
Copywriting: Excellent copywriting skills, with emphasis on creating product stories and product marketing
Multi-tasker: Able to accommodate flexible work schedule during critical business periods
Bookworm: Minimum Bachelor’s Degree in eCommerce, Communications, Digital Content Creation, Merchandising, Marketing or equivalent field
Detail-oriented: Detail and results-oriented with a strong work ethic while having excellent organizational and communication skills
Achievement-focused: Energetic and highly productive with a positive attitude and passion for style, merchandising and ecommerce
Creative: Keen eye for style and design with ability to understand and employ best practices for user experience and interaction, content, website navigation and hierarchy
Tooled-up: Experience with eCommerce Content Management systems preferred; Bloomreach experience a plus; SAP Hybris PCM experience plus a working knowledge of SEO principles and basic HTML skills
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
Job Type Full-time Description With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.
Role and Responsibilities Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation. Provide structured and relevant feedback to our BSC Counselors. Participate in case trainings and chats as well as monthly counselor training events. Assess quality adherence criteria for QA audit forms per case for client customization. Prepares for and actively participates in call calibration sessions when needed. Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources. Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines. Is flexible in an environment by championing and embracing change or growth.
Requirements Qualifications and Education Requirements High School Diploma or equivalent Active resident license to sell Life & Health Insurance, strongly preferred 2-3 years sales or customer service call center experience Relevant call center QA or call monitoring or sales coaching experience Work from home or call center experience Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing. Preferred Skills Highly PC proficient, able to maneuver multiple devices, systems and screens Attention to detail and quality-oriented Multi-task oriented Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans) Ability to remain highly motivated while working independently in a fast-pace environment Analytical thinker and problem solver Excellent listening and interpersonal skills Confident, approachable, and positive attitude Excellent oral and written communication skills Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities) What We Offer Work From Home with all necessary equipment provided Competitive Pay Personalized Coaching and Specialized Training and Development Opportunities Rewards & Recognition for Stellar Performance Opportunities for Advancement (Most of our promotions are internal) An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture
Meridian Wildlife Services provides innovative bird removal and management services for big-box retailers, supermarkets, and distribution centers. We specialize in safely capturing and removing birds from commercial spaces, and no two jobs are the same. The right candidate will love working in diverse environments and using creative thinking skills to get the job done. We offer a flexible schedule, a thorough hands-on training program and provide all gear and equipment (which easily fits in a standard size car) needed to be successful in this role.
Are you looking for a job with adventure and travel?
Meridian Wildlife Services is seeking a Part-Time Bird Removal Technician who loves new experiences and hitting the road!
Do you want to do something different with a greater purpose?
Being a Meridian Bird Removal Technician is a great fit for firefighters, musicians, photographers, outdoor enthusiasts, and raving fans who support our core values with genuine enthusiasm!
Position Requirements:
Enjoys traveling, hitting the road, and embracing new adventures. Loves helping customers. Has a thirst for knowledge with an appreciation for wildlife and nature. Thrives on independent work yet can work as part of a team. Ability to adapt and overcome challenges with a commitment to capturing the bird every time. While on the job you will: analyze, investigate, problem solve and get creative ensuring your captures are successful. Position Summary:
Lives within 50 miles of Dayton, OH A minimum of a three (3) full day schedule of stand-by availability each week, one weekend per month. Our top performing technicians adjust their schedules to have a full week of adventures/captures during our busy seasons. Dispatched from your home. Drive your personal vehicle to a job site with mileage reimbursement. Willing to lodge, work overnight, and occasionally travel by air as needed. Work in diverse settings ranging from small grocery stores to large distribution centers. Investigate and help customers understand how to prevent future issues. Basic Qualifications:
High School Diploma or GED At least 18 years old. Valid Driver’s License. Insured & Reliable Vehicle Mobile Smartphone Job Functions:
Lift and carry up to 50 lbs. Stand, walk and sit for prolonged periods of time. Work exposed to outdoor elements. Frequent bending, kneeling, and reaching. Ability to climb ladders & scissor lifts. Ability to see up close and at a distance. Core Value Match:
Energetic curiosity about life and a humble “do better/be better” attitude. Demonstrate our core values of: Eagerly Optimistic, Humbly Confident, Adapt and Overcome, Commitment to Capture, Be Above the Bar, and Help First. Compensation:
$500 to $2000 per month is an average of what our technicians can make. This can be much higher based on where you live and your availability. * Mileage reimbursement Paid hotel rooms for jobs that require overnight Rental cars as needed Flights as needed Per diem for out-of-town jobs Benefits:
Preventative health coverage options are available with Free $0 Co-Pay Telehealth and Accident Insurance available.
For more detailed information, please visit our FAQ
*Compensation is subjective and is only an average of what our Bird Removal Technicians can make. There is no guarantee that any one person will receive any set amount of compensation during any period of time. Compensation is dependent on several variables, including but not limited to, seasonality, location, rank, bonuses attained, and off-the-job pay.
Meridian Bird Removal is an Equal Opportunity Employer. Meridian Bird Removal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, core values, merit, and business need
Our ideal Live Chat Representative is a well-rounded individual with outstanding communication skills and a passion for excellence in customer service. Being comfortable within a fast-paced and growing environment such as ours is key, as is attention to detail and a sense of urgency. This role is mainly computer-based, managing multiple Live Chats (coming through our website) with the utmost of care and professionalism. This will entail answering any questions our site visitors may have and providing relevant information in accordance with approved scripts. The main objective is to connect our site visitors to our practice-based PLs who will then work on booking them for an in-person consultation
Responsibilities:
Responsibilities include but not limited to:
• Utilizing our CRM tool to interact with prospective patients in an effort to schedule them in-clinic or virtual consultations
• Managing multiple chat-based conversations in real time while providing timely responses
• Following our lead journey process as applicable
• Focusing on quantity: responding effectively to 100% of live chats
• Focusing on quality: having meaningful conversations with prospective patients, answering their questions and
• Collaborating with Leadership as needed or directed to reach strategic sourcing and sales goals
• Assisting with PL efforts for other practice locations as needed
• Providing accurate information to including starting prices or other approved information
• Qualifying leads
• Assisting in any sales-related administrative tasks as needed or as assigned
• Other ad hoc projects and tasks as assigned
Skills Required:
Preferable Skills and Qualifications:
• Must be available to work from 5pm-1pm ET / 3pm-10pm PT (or timezones in between)
• Must be available for training from 9am-5pm local time
• Must be available to work on a Saturday or Sunday (huge plus if available on both weekend days!)
• At least 1 year of sales experience, preferably in inside sales and/or remote positions
• Experience using a CRM tool, preferably Intercom or Salesforce
• Typing speed of 60+ words per minute
• Ability to manage multiple live chat conversations at any given time while providing outstanding customer service to include quick, accurate and timely responses
• Proficiency in Microsoft Office and Google Suite
• Excellent verbal and written communication
• Ability to achieve defined targets and KPIs, as set by the Director of Sales Operations
• Strong organizational and multitasking skills
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
The Production Specialist will provide composition, layout, and graphic support to both our internal and offshore Production Teams. The successful candidate in this role will take an active part in the development, fulfillment, and maintenance of print and digital educational material, ensuring the timely delivery of high-quality products.
The impact you’ll have:
Work extensively with files in Adobe InDesign and Acrobat; own the fidelity of the InDesign files for assigned projects.
Work on illustrations and photos in Illustrator and Photoshop.
Update book files and create new pages, following supplied manuscript.
Ability to read, understand, and apply information from a Style Guide.
Ensure product’s adherence to all laws pertaining to copyrighted and public domain material usage and permissions, including but not limited to images, fonts, and texts.
Support metadata collection and file structure to meet content re-purposing goals.
Attend and participate in project meetings. Document and follow up on important actions and decisions from meetings.
Communicate regularly with supervisors, vendors, internal, and external teams in order to accomplish project goals and meet project deadlines.
Ensure projects adhere to best practices and all documentation is maintained appropriately.
Who we’re looking for:
Experience with Adobe products, including InDesign, Acrobat, Illustrator, and Photoshop.
Understanding of Editorial markup and how to implement.
Successful delivery of final products and project deliverables according to prioritized schedules.
Ability to manage multiple responsibilities across multiple projects.
Effective communication with coworkers, managers, other teams, and offshore Production vendor/partners.
Excellent time management and ability to multi-task; ability to work independently.
Demonstrated accuracy and attention to detail.
Benefits and Pay Range:
Pay Range – This role’s hourly range is between $27.00 – $32.00 per hour. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.
Benefits – Temporary and per-diem employees who average at least 30 hours of work per week within the Company’s look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time.
Overview The Utah State University Admissions Office seeks energetic student-oriented individuals to join our Recruitment Team. Regional Admissions Specialists are primarily responsible for recruitment efforts within an assigned territory. This position requires excellent interpersonal and organizational skills as the candidate will work with prospective students, parents, counselors, USU departments, and other constituents.
Recruitment at USU is a team effort. The successful candidate will be instrumental in recruiting targeted student populations, exploring/identifying potential growth markets, and building relationships among all USU campuses and colleges. The candidate must be a self-starter, work well both independently and in a team.
This is a part-time (maximum of 29 hours/week) position and allows for flexibility in the work schedule. While the preferred work location for this position is Oregon, Washington, California, Colorado, or the Washington D.C area, applicants from other states, outside of Utah, will also be considered.
Responsibilities Territory Management
Build relationships with students, parents, high school counselors and administrators, USU community members, alumni, and other constituents. Provide prospective students with information about Utah State University, assist them through the admissions and scholarship application process, and facilitate their enrollment. Create a vision, identify potential growth areas, set goals, and track progress for assigned territory. Accountable for lead generation and conversion into enrollment. Work with high school counselors and administrators to facilitate students’ college planning, admission, and enrollment. Collaborate with USU community members (departments, faculty, staff, alumni) to develop programs and initiatives for student recruitment. Recruitment Event Involvement
Initiate, plan, and facilitate territory recruitment events (e.g., High School Visits, Junior College Visits, High School College Fairs). Participate in out-of-state recruitment events (e.g., Open Houses, Receptions, Counselor Conferences) Recruitment Team Membership
Engage with the Recruitment Team, Admissions Office, and others to advance the organizational and university mission and vision. Identify and implement existing and new recruitment programs and initiatives. Attend and contribute to meetings and trainings (e.g., team meetings, recruitment training). Identify and participate in professional development opportunities (e.g., trainings, conferences). Support team members in their roles and responsibilities. Qualifications Minimum Qualifications:
Four years of related experience; OR an associate degree plus two years of related experience; OR a bachelor’s degree OR an equivalent combination of education and experience. Preferred Qualifications:
One year of directly related experience in university admissions or recruitment. Previous knowledge, relationship and experience with Utah State University Strong customer service orientation, experience, and knowledge with the ability to apply those skills in creating positive relationships with others. Ability to work with various audiences, including prospective students (traditional & post-traditional), parents, counselors, alumni, university community members, and other constituents. Effective presentation and speaking skills, especially with presenting a positive message to groups and one-on-one. Familiarity with Customer Relations Management Software (Recruit, Salesforce), Banner, and other university software systems. Required Documents Along with the online application, please attach:
Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV” Document size may not exceed 10 MB.
Advertised Salary Part-time Hourly – $15 minimum/ communication allowance and travel reimbursement ADA The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).
Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.
Our mission is to recruit, admit, and enroll students who are the best fit for Utah State University; to maintain the livelihood of the university through programs and services; and achieve annual enrollment goals by keeping the individual student as our focus. We delight in serving as the front door to Utah State University and setting the tone for the unique experience awaiting our future and returning students.
Our Goals:
Provide superior service and knowledgeable staff. Help our customers feel welcome and direct their paths in every way. Facilitate prospective students’ transition through timely and accurate information, personal advising, and Aggie pride. Develop and maintain relationships with students, parents, counselors, campus personnel, and the community. Secure the integrity of the University by providing equal opportunity and access for students, preserving fair requirements, and making just decisions. Encourage campus involvement in recruitment activities and coordinate the overall enrollment strategies for new students. Educate our audiences regarding the University’s mission and the benefits of an Aggie experience. Support and strengthen all efforts to promote and market Utah State University. Adhere to and carry the goals of University leadership. Keep the best interests, learning, and development of our students central to all we do. University Highlights Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at [email protected].
USU Land Acknowledgment
Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.
Academic Scheduling Specialist Rasmussen University
The Academic Scheduling Specialist is responsible for supporting the University’s quarterly course schedules, faculty, campuses, and central service departments in multiple areas to help ensure compliance and effective resource management in Academic Affairs.
Responsibilities:
Manage and administer the online teaching schedule for each quarter, by forecasting sections, assigning sections to Full-time and Part-time faculty, tracking daily enrollments for schedule adjustments, and tracking section size prior to start and through add/drop.
Manage full-time and part-time faculty workload to ensure workload requirements are being followed and properly entered in Faculty Management database.
Work in partnership with Nursing Deans/Academic Program Directors to schedule all Full-time and Part-time faculty each quarter for the University’s residential schedule by assigning sections to faculty.
Assess new adjunct hiring needs for each quarter and report hiring needs to Corporate Recruiting team.
Assist in managing Course Approval process for assigned faculty through Faculty Management database.
Assist with faculty workload reports as needed.
Assist with processing adjunct faculty contracts and payroll as needed.
Assist in scheduling Subject Matter Experts for course/curriculum development.
Serve as point of contact for Academic Leaders with all Faculty Management Database requests and questions.
Assist in workflow for faculty work unit edits ensuring accuracy and compliance with workload requirements.
Create and export reports from database for Academic Leadership as needed.
Create and export reports from database for faculty scheduling and faculty credentialing to ensure workload and credentialling requirements are being properly followed.
Manage multiple Microsoft Excel data files and serve as support for those files where errors/issues arise.
Prepare data uploads files in Microsoft Excel for mass data entry into the database (ex: Residential schedule uploads).
Assist with uploading faculty records (transcripts/HR forms) when needed.
Reporting Relationships:
The Academic Scheduling Specialist reports to the Manager, Academic Operations under the supervision of the Director, Academic Scheduling & Operations in the Department of Academic Excellence, and Innovation.
Position Requirements:
Minimum of 5-7 years of professional experience
Experience preferred in one of the following areas: Scheduling, Academic Operations, Faculty Support, Student Advising, Higher Education
Technical experience required in the following areas: MS Excel, databases, tools requiring data merging/manipulation.
Demonstrated experience with the following tools preferred: SalesForce, CampusVue or other databases.
Self-motivated, flexible, and able to work in a team environment with minimal supervision.
Strong interpersonal skills to interact with faculty, Campus leadership, and central service personnel.
Excellent written communication and strong verbal communication skills in the English language.
About Us:
Rasmussen University is a regionally accredited private university dedicated to changing lives and the communities it serves through high-demand and flexible educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferrable skills. Rasmussen offers undergraduate and graduate programs online and in person at 23 campuses around the country. The University is designed to lift and support its students every step of the way, from their first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved and meeting the evolving needs of diverse students, communities and economies. Rasmussen encourages its students, faculty and staff to strive for academic excellence, community enrichment and service to the public good. For more information about Rasmussen University, please visit www.rasmussen.edu.
At Rasmussen, we are proud to be an equal opportunity employer. We are committed supporting and encouraging diversity in the workplace. We welcome our employee’s differences regardless of race, color, creed, religion, gender, national origin, sexual orientation, marital status, age, gender identity, disability or veteran status.
Washington and NYC Pay Transparency Statement
If you are a Washington or New York City resident and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected]
Review select cases for accuracy of tissue request and escalate to PA’s when needed, complete accurate data entry. Assist other PSCs in resolving issues with their cases and provide feedback on the quality of their work. Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies and/or missing information so that timely follow-up by the Customer Care team is made. Compose professional emails/faxes using proper grammar and spelling to communicate with other departments for case escalation and/or case status updates. Perform outbound calls to pathology labs for specimen information (confirmation of accession numbers, specimen locations, pathology fax numbers, address confirmation, etc Attend interdepartmental meetings if needed and provide feedback on the current process or workflow. Monitor errors and metrics for all tissue cases This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. Performs other duties as assigned. QUALIFICATIONS
High School Diploma (or equivalent) required. 2+ years of medical industry related experience. Previous computer experience is required. Previous data entry experience is required. KNOWLEDGE, SKILLS, AND ABILITIES
Trained on all product types and able to accession with high accuracy and efficiency consistently. Ability to handle most escalations, discrepancies, and holds. Firm understanding and knowledgeable in all aspects of the Accessioning process and SOPs Typing speed of at least 45wpm with high accuracy Excellent oral and written communication skills required Excellent critical thinking skills and the ability to use good judgment Ability to perform required duties with a high degree of accuracy and attention to detail Positive attitude and ability to work well with others
LI-REMOTE
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Colorado $25—$25 USD OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits – Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
The Medical Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards Responsibilities Essential Functions and Tasks:
Follows up on claim rejections and denials to ensure appropriate reimbursement for our clients Process assigned AR work lists provided by the manager in a timely manner Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution Identified and resolved denied, non-paid, and/or non-adjudicated claims and billing issues due to coverage issues, medical record requests, and authorizations Recommend accounts to be written off on Adjustment Request Reports address and/or filing rule changes to the manager Check system for missing payments Properly notates patient accounts Review each piece of correspondence to determine specific problems Research patient accounts Reviews accounts and to determine appropriate follow-up actions (adjustments, letters, phone insurance, etc.) Processes and follows up on appeals. Files appeals on claim denials Scan correspondence and index to the proper account Inbound/outbound calls may be required for follow up on accounts Route client calls to the appropriate RCM Respond to insurance company claim inquiries Communicates with insurance companies for status on outstanding claims Meet established production and quality standards as set by Ventra Health Performs special projects and other duties as assigned Education and Experience Requirements:
High School Diploma or GED At least one (1) year in data entry field and one (1) year in medical billing and claims resolution preferred AAHAM and/or HFMA certification preferred Experience with offshore engagement and collaboration desired Qualifications Knowledge, Skills, and Abilities:
Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs Become proficient in use of billing software within 4 weeks and maintain proficiency Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to communicate with diverse personalities in a tactful, mature, and professional manner Ability to remain flexible and work within a collaborative and fast paced environment Basic use of computer, telephone, internet, copier, fax, and scanner Basic touch 10 key skills Basic Math skills Understand and comply with company policies and procedures Strong oral, written, and interpersonal communication skills Strong time management and organizational skills Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills Base Compensation:
Base Compensation for this position: $16.00 – $20.00 per hour Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons This position is also eligible for discretionary performance bonuses in accordance with company policies IND1
Description From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
Job Title: Data Entry Specialist
POSITION SUMMARY:
Under the general supervision of the Supervisor and Manager, the Data Entry Specialist provides exemplary service to multiple clients including product manufacturers, physician, patients, and internal customers. Contributes to the profitability of CareMetx by ensuring personal productivity and efficient use of material resources.
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintains effective systems to support the timely release of accurate information to diverse clients. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team. Responsible for payer research and territory assignment management. May assist with inbound call volume as received. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team. Maintains and promotes a positive and professional working relationship with associates and management. Complies with all appropriate program policies and procedures. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action. Typically receives little instruction on day-to-day work, general instructions on new assignments. Perform related duties as assigned.
Requirements EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Previous 1+ years of professional work experience in a customer service or healthcare environment.
MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing. Strong computer application skills. Strong interpersonal skills, team player. Strong organizational and time management skills. Strong attention to detail. Adaptable and flexible to new situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Schedule
Must be flexible on schedule and hours Overtime may be required from time to time Must be willing to work weekends if required to meet company demands
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Are you a self-directed, detail-oriented data entry guru who enjoys a challenge? If so, we are looking for Y-O-U! Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your skills and experience.
The Company: Financial Pacific Leasing, a subsidiary of Umpqua Bank, is a direct provider of small-ticket commercial equipment leases. Our employees are smart, hardworking and fun! We believe that quality service, innovative products, and strong relationships are the key to success for all businesses.
The Position: We’re looking for a Data Entry Coordinator to join our team in our Federal Way, WA office. This position is responsible for accurately completing all new lease files from all business channels and forbearance files, accurate data entry into appropriate systems, scanning, indexing and finalizing.
Responsibilities include, but are not limited to:
Accurately completing all new lease files from all business channels and forbearance files, to include: UCC completion including fixture filings, clean-up, finalizing, completing the ACH, APS payment and insurance processes, accurate data entry into appropriate systems, scanning, indexing and finalizing.
Analyzes information received to ensure it is correct and follows up with outside sources to obtain any information needed.
Performs all other duties as assigned by management.
Requirements:
Accurate data entry.
Good organizational skills.
Effective interpersonal skills including excellent verbal and written communication.
Ability to analyze information to ensure correctness.
Strong work ethic.
Team and goal oriented.
Works well under pressure.
Regular and predictable attendance and punctuality.
High School Diploma or equivalent.
The Location: No need to pack a lunch or brave the morning traffic with this remote role! Join our team!
Why FP?
Competitive benefits package!
401(k) company match!
Recognition program!
Thriving company culture!
Compensation & Benefits: We offer a competitive total rewards package including base salary and comprehensive benefits. The annualized range for this role is $38,064.00 -$39,728.00, and the pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
remote type Remote locations Remote – California Remote, WA, USA Remote, UT, USA Remote, NV, USA Remote, WY, USA
View All 10 Locations time type Full time posted on Posted 8 Days Ago job requisition id R23_0000001825 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We think of ourselves as a team, so we have teammates – not employees. We strive to attract people who are competitive, driven, and disciplined.
JE Brown has an immediate need for a Documentation Clerk. This is a remote from home opportunity that will be temp for 90 days and has the potential to convert to perm. This role is responsible for collecting and processing updated paperwork from our customers to keep their account information current. This position will be fast paced, handling a high volume of legal documents and communication over a short period of time. We are looking for someone who takes initiative and can wear a lot of hats while managing multiple projects. High-accuracy data entry, fast reading, and exceptional written communication are essential.
WHO WE ARE:
J.E. Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals. The firm specializes in offering small business and personal lines property and casualty insurance products to customers in the western United States, primarily in California.
WHO YOU ARE:
You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.
WHAT YOU’LL DO:
Collect proper documentation and forms to maintain customer files accurately and consistently in accordance with department workflows and procedures.
Update customer information in our internal databases, on carrier platforms, and with carrier partners. Task and pend to ensure timely and accurate processing, follow up as needed.
Contribute or create a standard operation procedure for each process to be shared amongst your team for training and reference.
Provide clear communication and documentation of workflow status. Respond to inquiries in a timely and professional manner.
Pursue a program of personal and professional development
Other duties as assigned.
WHAT YOU’LL NEED:
Working knowledge of MS Office (Word, Excel, & Outlook)
Experience with invoicing or billing is a plus.
Working knowledge of carrier websites (preferred)
Experience with Agency Management Software Systems (preferred)
Ability to maintain confidentiality with sensitive data.
Excellent interpersonal communication skills, verbal and written.
Highly organized with the ability to work on multiple projects simultaneously with frequent interruptions and changing priorities
Excellent prioritization skills – sense of urgency
Excellent written and oral communication skills
PERKS OF THE JOB:
Excellent growth and advancement opportunities
Competitive pay based on experience.
Paid time off, generous benefits package: health, dental, vision, 401(k), etc. after conversion to permanent.
Employee Stock Purchase Plan
Target Pay
$24.00 USD Hourly Offers will be negotiated based on each candidate’s qualifications.
Benefits
Full-time roles are eligible for our comprehensive benefits program which includes:
Paid time off
Generous benefits package: health, dental, vision 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Hello! We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Mondelez, Diageo, Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.
We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.
At the heart of our clients voice on social is our Social Team. They are passionate, driven and progressive with a creative and sometimes quirky flair, making them a true extension of our clients own teams.
We have an exciting new opportunity for a Social Media Specialist to join our Social team in North America.
Is this you?
You are an incredibly passionate social media user with a keen interest and curiosity in internet culture. With expert written and verbal communication skills and attention to detail, you are a creative communicator who is adept at changing voice based on the client’s personality.
You’re a strong collaborator who is solutions oriented and takes pride in what you do, and what you create.
Sound like you? If so, read on!
What You’ll Do
As a Social Media Specialist, you are the voice of the brand and a driving force in developing and growing the online community. You will accomplish this by interacting with consumers on a personal level whether dealing with complaints, questions, or general engagement. In addition, you will work to both maintain and enhance the brand’s social reputation through creativity, storytelling, and trendspotting.
Day-to-day social media management on named accounts, engaging with consumers, fans, and communities on behalf of the brand across social channels.
Creation and on-time delivery of social media performance reports, including understanding of defining KPIs and making recommendations based on performance.
Executing proactive and reactive engagement strategies while ensuring alignment with brand TOV and guidelines.
Executing organic publishing across social platforms and assisting in identifying, engaging, and repurposing UGC content.
Occasionally assists with copywriting for organic posts in the brand’s TOV.
Assist in revising engagement tactics and recommendations to clients in response to platform developments.
Regularly share feedback, trends, and internet cultural conversations gained from social media tools with clients and internal strategists.
About You
Familiar with social platforms capabilities and offerings (including Facebook, Twitter, Instagram, and TikTok).
Ability to switch between different brands and voices, understanding the nuances of each.
Keeps up-to-speed on new social platform developments.
Collaborative who can work well across multiple teams and departments
Requirements
Experience using social platforms including Facebook, Twitter, Instagram, YouTube, and TikTok.
Working knowledge of social media platforms and their audiences.
Experience publishing social content, contributing to reports, and executing a brand’s social media strategy.
Benefits
Please note these benefits are applicable to US employees only
100% Remote working
33 days of holiday (including the bank holidays)
Birthday off
Annual Occasion Day off for an important event
1 Volunteer day off
Paid Sick time off
⚕️ Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered
Dental and Vision plans
FSA & HSA Options, with employer contribution to HSA on select plans
401k with employer matching
Employer Paid Long-Term/Short-Term Disability
Enhanced family friendly policies
Career Break: After 1 year’s service, can take between 4 weeks and 1 year unpaid leave.
Wellbeing Support
Flexible Fridays (Working half day)
The Hiring Process
The hiring process for this position will be made up of the following stages:
An online assessment to measure your community management skills
First interview with a Social Media Specialist and Social Media Manager
Final Interview with Senior Social Media Manager and another member of the Social team
Handshake is looking for a highly organized and proactive individual to join our student growth marketing team as a part-time contractor as Social Media Content Coordinator. This position involves working 10 hours per week and will focus on coordinating our social media content program. This is a unique opportunity to contribute to our product, social media strategy, and enhance our content library with engaging and authentic user-generated video content.
Your role
1. Program Management:
Collaborate with cross-functional teams, including growth marketing, product, and legal, to ensure alignment
Establish a robust process for identifying, curating, and approving user-generated video content to maintain quality standards
Organize and manage files related to social media and feed video content, ensuring easy accessibility and efficient workflows
2. Content Sourcing and Curation:
Identify and engage with current students, recent graduates, and brand advocates to generate a steady stream of high-quality user-generated video content
Implement strategies to encourage and incentivize users to contribute video content
Monitor social media platforms and online communities to identify relevant user-generated video content opportunities and trends
Curate and organize user-generated video content submissions to ensure a diverse range of content types and themes
Conduct content quality checks and provide feedback to contributors when necessary
3. Relationship Management:
Foster strong relationships with content contributors and brand advocates to nurture an active and engaged community of content creators
Communicate program updates, guidelines, and best practices internally and with content contributors
Provide ongoing support and respond to inquiries from content contributors and internal teams to maintain a positive and collaborative working relationship
4. Analytics Tracking & Measurement:
Assist in tracking and analyzing video performance metrics and providing regular reports on performance
Your experience
Completed coursework (or equivalent work experience) in marketing, communications, or a related field
Excellent project management skills with the ability to prioritize tasks and meet deadlines
Strong organizational skills and attention to detail to ensure efficient file management and content organization
Self-motivated, proactive, and able to work independently with minimal supervision
Detail-oriented mindset with a strong eye for content quality and consistency
Understanding of short-form video including platforms, trends, and best practices
Exceptional interpersonal and communication skills to effectively collaborate with cross-functional teams and external partners
Self-motivated and proactive with the ability to work independently and as part of a team
Compensation
$35 per hour
For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About us
Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers – from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.
When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, London, and Berlin and teammates working globally.
Teemwork.ai is looking for participants in the United States to join our crowd. As a Crowd Worker with Teemwork.ai you will receive an eclectic number of online tasks to complete in fields such as Search & Ads Relevance, Transcription & Annotation, Video & Image Annotation.
Responsibilities:
– Tasks vary; we expect you to use the power of your local knowledge to understand, interpret and provide valued input in accordance with task instructions. – Tasks and guidelines provided via an online platform. Stable internet connection is required.
Qualifications:
– English competency – Can read and follow English language instructions with confidence – Residing permanently in the United States – At least 18 years of age – Strong contemporary culture knowledge (current events, news, media, and history) – Responsible, committed, results-driven and detail-oriented – Flexible schedule – Stable internet connection – General proficiency with computer and web applications
Work Location: US, remote Work Schedule: 10-20 hours per week Engagement Model: Part-time, freelance, online, work-from-home Project Duration: Continuous Language(s) Needed: Idiomatic fluency in English
DataForce by TransPerfect is looking for remote freelance English Online Data Raters to join our team in the US.
Role Summary As an Online Data Rater you would perform the following: review, evaluate and report on the accuracy of online search queries. This data will be used to develop and improve online search results.
You will not have a set schedule; we ask that you work 10-20 hours each week. You will be able to decide what works best for you, in some cases hours worked could vary each week, based on your availability.
In order to qualify for this role, you will need to carefully review the provided project guidelines. To ensure your understanding, you will then need to pass a test. Job requirements
Role Requirements Ability to read and comprehend English. Training materials are only provided in English Ability to meet given targets Ability to understand feedback and adjust accordingly Must be legally eligible to work in the US Must be 18 years of age or older Idiomatic fluency in English Must be located in the US Must have lived in the US for the past 5 consecutive years Reliable computer and internet connection Reliable anti-virus software
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
DataForce by TransPerfect is currently looking for contributors located in the United States to participate in our project Virgo Audio Collection.
Our team will welcome you to record a series of audios to improve speech recognition technology. Have you ever noticed how your virtual assistant does not always understand you or cuts you off? Come help us record short audios and together improve speech recognition. Devices and fun will be provided onsite!
Compensation; Providing that your recordings match the project requirements, you will earn:
$115 if you complete the project with both AirPods and a wired headset (with boom mic)
$75 if you complete the study with only AirPods OR only a wired headset (with boom mic) Our available payment methods are PayPal, Gift Card and Wire Transfer. How long does it take? -The project duration is up to 3.5 hours if you complete the recordings with both AirPods and wired headset (with boom mic) -The project duration is up to 2.5 hours if you complete the recordings with only AirPods OR only wired headset (with boom mic)
Job requirements
To participate you should meet the following qualifying criteria
Be a resident of the United States (except California, Washington, Texas or Illinois residents)
Be 18 years or older -Be a native English US speaker (different accent backgrounds are required)
Own or have access to an iPhone 12 model or later
Own or have access to any model of AirPods and/or wired headset with boom mic
In case you participate in the project with a wired headset, own or have access to a Lightning to 3.5 mm Headphone Jack adaptor to connect the headset to the iPhone -Pass an initial screening test to determine accent and verify that your recordings meet audio quality standards before you are able to participate.
Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects. About the Role: We’re looking for a proactive and experienced Job Boards Specialist. This position is responsible for managing ads in several Job Boards we use to post job openings. The Job Boards specialist understands the diverse business models from Job Boards and knows how to extract the best value of each post. What You’ll Do:
Manage job postings, creating, editing, and removing openings.
Collect and analyze data from each job post to identify effectiveness and cost per applicant.
Selects the right openings for each job slot available in a clever, data-driven decision process.
Build relationships with Job Boards in LATAM and the USA.
Finds new job boards to operate.
Actively collaborate with different managers to align priorities. You must have:
3+ years of experience in Talent Recruitment.
Experience with job boards posting terms and business models.
Experience in IT Industry head-hunting.
Advanced English level. How we do make your work (and your life) easier:
100% remote work.
Hardware setup for you to work from home.
Flexible hours – make your schedule.
Paid parental leave, vacation & holidays.
Diverse and multicultural work environment.
An innovative environment with the structure and resources of a leading multinational.
Excellent compensation — well above the market average.
Here you can grow at the speed of your learning curve. Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment. Every BairesDev team member brings something unique to our company. We want to hear your story.
Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
Our Values:
Aim for Understanding Be All In Bring Your Whole Self Lean Into Discomfort Put Members First About our Team:
We employ a field-based, home-based care model and are committed to meeting members where they are–in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
About the Role:
Collaborate closely with Market Operations teams and Scheduling Lead to ensure that the appropriate members are being prioritized for scheduling needs Weekly tasks could include: Schedule members for appointments for both outbound and inbound workflows Speak with members over the phone in order to schedule, remind, answer appointment related questions and follow up on appointments Set up text, call and email reminders to members to ensure they are aware of everything needed to successfully complete their appointment Add, cancel or make changes to appointments in the EHR Perform member intake, including the completion and filing of all necessary records Resolve any appointment conflicts for care team and members Produce and process schedules and reports as they are requested by administrative staff, members or care team members Enable care team members to access & troubleshoot tech needs, including Elation, Doxy.me, Epic, Google Hangouts, Medical Records portals and organizations that provided discharge summaries. Support scheduling team meetings with documentation and follow-ups on all commitments including mailing and faxing to appointment reminders or follow-ups to members Use our analytical platforms to generate and communicate weekly reporting & planning in order to iterate on scheduling needs and best scheduling practices Coordinate member communications including scheduling/reminding and setting up clinical visits with the member using virtual, hub, and face to face visit modalities. Requirements for the Role:
Prior customer service experience You are a critical thinker integrating overarching business priorities into your approach and detail oriented You work effectively and collaboratively, with a sharp sense of member experience and scheduling priorities Excellent written and verbal communication leaders and cross-functional teams What We’d Like From You:
A resume and/or LinkedIn profile A short cover letter, please!
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
The primary purpose of this position is to service online chat generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the institution’s catalog. Route chats that require additional expertise to the appropriate resource in a prompt and efficient manner. Support MyCompass self- service enrollment to Day 1. This position is currently based on service excellence for Admission staff across multiple institutions, Online and Onsite. The intent is to grow and service all client partners that solicit the organizations customized services.
Responsibilities
Online chat advisor handles chat conversations with prospective students, answering front line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the university (including but not limited to My Compass chats, service, academic advising, technical support, etc.).
Routes detailed chat inquiries to appropriate department personnel with special consideration for student finance questions to ensure best in class student service.
Handles chat conversations with continuing students, answering specific student questions regarding registration, academics, classes, university catalog material, and providing pertinent and responsive feedback.
Dispositioning inquires in Salesforce. Generating and documenting qualified inquiries and reassign to appropriate recipients.
Complies with all policies and standards.
Qualifications
Bachelor’s Degree Preferred
1 year of admissions and/or student services experience.
Familiarity with institutional catalogs.
Subject matter expert in front line admissions policies.
Ability to multitask several online chats at the same time with good typing and grammatical skills.
Ability to communicate in a concise and friendly manner.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.17 and $23.29. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
This position is with Corporate Health Resources, Inc., (CHR), a WorkCare company. CHR is a nationwide occupational health examiner network service provider. Visit https://chr.com/.
The Scheduling Coordinator is a NON-CLINICAL scheduling position that requires knowledge of medical terminology and medical testing to successfully coordinate exams/testing for CHR’s clients. Responsibilities
Update and maintain CHESS (CHR’s Scheduling Database) cases for each exam continually at various stages of the exam process.
Maintain and closely follow diverse Standard Operating Procedures for all clients.
Establish and maintain good working relationship with clients and clinic providers.
Incorporate new policies and procedures in a timely manner.
Ability to retrieve and review medical records for accuracy and content.
Update and escalate provider network changes.
Prioritize workload and be able to go between tasks easily (multi-tasking and organizational skills a must).
Trouble shoot. The client’s needs are always top priority.
Incorporate additional assignments into workload with ease and flexibility.
Foster and maintain good professional relationships with co-workers to develop a well-rounded team.
Qualifications
Candidates must live in one of CHR’s incorporated states: AZ, CA, DE, FL, GA, IL, IN, ME, MD, MA, MI, MN, NH, NM, NC, OH, PA, SC, TN, TX, VA, WA, WV.
Applicants must have a minimum of three years’ experience in a fast-paced, high-volume medical office environment and demonstrate working knowledge of medical terminology and excellent customer service skills (phone and email).
Must also possess excellent organizational skills and proficiency in all Microsoft applications (Outlook, Word, Excel), and Adobe (PDF).
Applicants must be detail oriented; have ability to handle moderately complex assignments; work efficiently with little supervision; work concurrently on multiple projects.
The following attributes are required for all Scheduling Coordinators:
Minimum 3-year experience in the medical field. Fluency in medical terminology a must.
Customer service experience required.
Excellent communication and customer service skills, including but not limited to attention to detail with proper grammar, spelling, and punctuation in all email communications, both internal and external.
Must be able to interact with physicians and other medical personnel to schedule occupational exams/testing.
Must be able to successfully work with various levels of management.
Maintain strict guidelines when scheduling exams/testing according to the client’s specific protocols.
Must be computer literate, including knowledge of Microsoft Word and Excel, as well as proficiency in Adobe (PDF), and the ability to work in other databases, as required.
Ability to work independently with minimal to moderate supervision and direction.
Must be able to practice time management skills and escalate issues appropriately.
Meet all expected due dates, and deadlines for special projects assignments.
Ask for help appropriately to provide best possible service to the clients.
Seek solutions to any problems or issues with management for review.
Maintain desk and workstation in an orderly manner.
Additional Job Information
This is a full time position. The work hours are 8:30am – 5:00pm Eastern Time, Monday through Friday.
This position has a salary range of $18.00-$20.00 per hour. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, experience and qualifications.
Benefits for this position include paid time off and holidays; medical, dental, vision; life and disability insurance; EAP; and 401K.
Employment is contingent upon completing and passing a background check and drug test.
Actively seeking skilled candidates who reside in FL, GA, SD, NC
LAMPS PLUS is seeking a Remote Chat Consultant to work from home. Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email acting as a liaison to the Processing Department team. Our fully paid training program is conducted via webinar for approximately four to six weeks.
JOB DESCRIPTION
Handles incoming Sales and Customer Service related chats ranging from potential sales opportunities to assisting customers with order changes, status updates and cancellations while focusing on solving any customer problem on the first attempt.
Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
Suggests products to the customer while probing for additional information.
Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
Prevents customer returns and ensures customer retention by reasonable negotiations. Provides solutions that are beneficial to the company and attractive to the customer.
Contacts customer via phone when possible to resolve customer inquiries and issues in a timely manner.
Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email. Responds and replies to every customer email upon receipt.
Documents a complete summary of the customers’ inquiry, actions taken, and expectations set forth on the respective order.
Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management.
Performs other duties as assigned.
JOB REQUIREMENTS
Minimum of 1 year of customer service, administrative or retail background. Call center experience a plus.
Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
Computer literate. Able to navigate through programs and windows.
Excellent typing and data entry skills.
Able to multi-task – i.e. talk on the phone and type notes at the same time.
Effective problem solver.
Must be available to work Saturdays and Sundays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
As an Enrollment Chat Representative your focus will be directly dedicated to supporting all internal and external business partners by acting as an initial and ongoing contact point for enrolling families, staff, and internal departments. Enrolling families will rely on you to answer their questions, address their concerns, and help them with one or more of our school products or services. You will need to know your way around a computer and be comfortable supporting families’ concerns, interpreting families accounts, and providing progressive updates while displaying highly developed customer service soft skills via chat/SMS platforms including empathy and relationship building skills.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Very motivated sales consultant to meet sales and enrollment goals, with good presentation/closing skills via written communication
Ability to multi-task quickly between systems while simultaneously assisting multiple families
Prioritize effectively and manage competing priorities to deliver and drive results to consistently meet role-specific Key Performance Indicators (KPIs)
Develop relationships with adult students, parent or legal guardians and assist in collecting all required compliancy documentation according to established department policies and procedures
Excellent troubleshooting/researching skills; ability to solve practical problems as well as support various brand
Manage high volume chats with high SMS outbound expectations (quick troubleshooting, enrollment updates, etc.)
Track and accurately capture Chat/SMS related data within allotted time frames during and immediately after each message within our Salesforce CRM tool
Maintain a family-focused mind-set to creatively address family concerns with integrity and share feedback with other teammates, to maintain family retention
Comply with corporate and departmental policies, specifically as they relate to attendance, schedule adherence, conduct, and data security as it pertains to our families and student’s information.
Capability to work in a remote environment with a high degree of autonomy and adherence to a defined shift which is determined by management that can routinely change based on business needs; therefore, flexibility in work hours is critical and may include weekends, holidays and optional over-time.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
High School Diploma
0-1 Year of customer service or call center experience
Experience in a Call Center/Sales Environment OR
Equivalent combination of education and experience
Certificates and Licenses: None required.
System Requirements:
Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
ability to maintain a professional home office without distraction during our hours of operation
attend virtual training via web cam
Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)
Strong verbal and written communication skills
Excellent listening skills and a consultative approach to customer service
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
Ability to clear required background check
DESIRED QUALIFICATIONS:
Previous experience with Stride/K12
Previous experience with Chat/SMS live Agent support
Previous experience in working in a call center environment
Salesforce Experience
Previous customer service or sales experience with proven record of achievement
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is virtual and open to residents of the 50 states, D.C.
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Vimeo’s Customer Support team is searching for a hardworking, technical, passionate, and analytical independent contributor to oversee our Support efforts as a Support Specialist II. The ideal candidate will thrive in a fast-paced environment and have a passion for deep-diving into technical troubleshooting and providing the highest quality responses to incoming user questions.
This role will report to a Customer Support Manager/ Senior Manager and will contribute directly to Vimeo’s Support efforts – with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.
The ideal candidate for this role will have a consistent 5 day work schedule that includes one weekend day. Your daytime shift will be Sunday – Thursday or Tuesday – Saturday shifts.
What you’ll do:
Deliver high quality, timely responses to support tickets submitted by customers troubleshooting the Live Product Area (Vimeo Live, Livestream, Webinars, etc)
Collaborate with Support teammates around the globe to help manage ticket queues and troubleshoot issues reported by users as well as staff
Contribute to support-related documentation, processes, and workflows
Assist in tracking and reporting on customer pain points, feature requests, and other feedback to be shared with Product and Engineering stakeholders
Become an expert in all things Vimeo so that you can effortlessly translate complicated technical concepts into direct and effective terms for customers to understand
Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments
Knowledge, skills, and abilities:
2+ years in a support/customer service role/experience and a passion for archiving the highest level of customer satisfaction
Experience troubleshooting complex technical issues for live video streaming
Understanding of the mechanics of live video delivery
Familiarity with video technology and other technical concepts and processes
Excellent written and spoken english communication skills
A knack for investigating unexpected technical issues and determining the cause(s)
Ability to support our global customer base in a 24/7/365 environment
A quick learner, that thrives in a fast paced, high energy environment
Experience in a omni-channel support organization, providing support via tickets, phone and chat
Proactive mindset in approaching day to day work
Experience with Zendesk or other ticketing systems a plus
Targeted Base Salary Range: $54,000.00-$77,000.00
The base salary range listed above is for candidates located in the U.S., including the New York City metro area.
The audio revolution is here – and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow – and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms. We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting. Only one company in America has the #1 position in everything audio: iHeartMedia.
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
What We Need:As a member of the Digital Applications Support team, the candidate will act as a Texting Coordinator for our local markets. This position will work to activate local texting and push notification campaigns ensuring compliance and adherence to legal guidelines.
This position will work directly with local markets and Legal to successfully flight contesting texts and engagement push campaigns; and provide insight to the local markets regarding the process and legality.
Candidate must be willing and able to oversee multiple projects at once. Additionally, may be responsible for identifying work overflow and coordinating tasks to with team members to meet organizational deadlines.
The candidate must be comfortable maintaining a professional and positive communication style as customer service is an important aspect of this position. A positive attitude reflecting a can-do perspective is essential.
Willingness to learn, evolve, and retain flexibility is key. Work with stations and internal cross-functional teams to keep the creative, technical, and business units focused while owning the “voice” of the organization to our customers/markets/stations.
What You’ll Do:
PRIMARY RESPONSIBILITIES:
Oversee national & local texting contest campaigns – ensuring compliance and best practices are adhered to.
Schedule push notifications for local stations in a timely manner.
Act as liaison between local markets and Legal to ensure campaign compliance.
Review requests to ensure all requirements are met.
Work with texting and push vendors to manage tools and platforms.
Author training documentation and coach markets on best practices and toolsets.
Perform regular analysis of statistics to recommend and implement ways to grow audience and adoption.
Other administrative tasks (e.g., preparing online performance reports, answering calls)
What You’ll Need:
REQUIRED SKILLS:
Self-starter with excellent communication skills.
Previous marketing, sales, or customer service experience.
Ability to work well both independently and in a team environment.
Strong organizational skills.
Detail oriented.
EXPERIENCE & EDUCATION:
College degree or equivalent professional experience required.
What You’ll Bring:
Respect for others and a strong belief that others should do this in return
Skills to perform defined tasks and resolve straightforward problems within established procedures
Comfort following directions and asking for clarification where necessary
Close attention to detail, following up until issues are resolved
Common courtesy when interacting with coworkers and outside contacts
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
Challenging, entry-level opportunity to schedule radio commercials in the Traffic Operations Division of the Premiere Networks Traffic Department. This position is fully remote.
Premiere Networks, a subsidiary of iHeartMedia, syndicates more than 100 radio programs and services to more than 8,200 radio affiliations and reaches a quarter billion listeners monthly. Premiere offers the best in talk, entertainment and sports programming featuring the following personalities: Ryan Seacrest, Glenn Beck, Delilah, Steve Harvey, George Noory, Dan Patrick, Colin Cowherd, John Boy and Billy, Sean Hannity, Elvis Duran, Mario Lopez, Bobby Bones, Clay Travis, Cody Alan, Johnjay and Rich, Big Boy, Brooke & Jeffrey, Buck Sexton, Doug Gottlieb, Enrique Santos, Nancy Grace, and others. For more information, please visit www.PremiereNetworks.com.
Key responsibilities and duties:
Schedule network commercials within a variety of short and long form syndicated radio programming including talk programs, morning shows, and music countdowns.
Place individual advertiser’s commercials within breaks of a program to ensure optimal rotation across hours and days of the week and to avoid product conflict with other competitive advertisers within the same commercial break.
Fulfill specialized advertiser scheduling requests including scheduling of ads on specific days, hours, or breaks within a program.
Proof commercial logs for accuracy.
Quality control of commercial audio.
Implement multiple daily revisions for changes in commercial inventory and commercial copy.
Communicate to other departments if unable to schedule commercials as requested.
Execute regional commercial copy customization and market blackouts as required by our advertisers.
Track progress of weekly deadlines on a chart and maintain records of all completed logs and revisions.
Training as a back-up on all Traffic Operations procedures
Available to work overtime if needed.
Able to perform other duties as required by the Traffic department.
Job Requirements:
Ability to pay close attention to detail
Adept at working quickly and accurately
Either a 4 yr. college degree OR Traffic related work experience in the Radio/TV/Advertising field
Previous experience with clerical work and data entry
Proficient in Microsoft Word, Excel & Outlook
Skilled at multi-tasking and time management in order to meet daily deadlines
Self-motivated and organized individual
Excellent communication skills, both written and verbal
Able to function effectively in a team environment
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$19.23 – $26.44
Location:VIRTUAL, CA
Position Type: Regular
Time Type:Full time
Pay Type:Hourly
Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
Utilizes industry standard best practices to perform all aspects of receiving, sorting, batching and line item posting of charges and payments into the practice management system. Adjusts charge balances in accordance with Payer Explanation of Benefits (EOB) and Provider Contracts prior to posting. Identifies allowances, deductibles and co-insurance and ensures accurate posting. Reconciles electronic lockbox transactions, electronic remittances (ERA) and EFT payments. Reconciles check payments and updates Database Reconciliation Log. Posts denial transaction messages and assists with processing of appeals, as requested. Researches unidentified cash and resolves misdirected payments. Prepares Client deposits, as appropriate to the Client Services Agreement. Monitors and updates logs for deposits, balances, batch tracking and daily close. Prepares daily reports, including, but not limited to:
Audit Journal
Receipt Summary
Close of Day
Payments Applied
Documents all account activity in the applicable patient management billing system, in accordance with Documentation Standards. Identifies appropriate escalation points and works with the Supervisor of Payment Posting, or delegate, to resolve issues. Maintains ongoing communication with other RCM staff. Consistently meets pre-defined RCM productivity metrics and performance standards. Maintains thorough understanding of changes in Federal and Third Party Billing Regulations. Performs all responsibilities in accordance with Meridian’s Policies and Procedures. Adheres to Confidentiality and HIPAA Privacy and Security Policies and Procedures. Attends required meetings and in-services.
About Us
North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led, we remain committed to our mission of delivering exceptional patient experiences, every day. At NAPA, we cultivate leaders, promote work-life balance, and celebrate diversity. We know your success promotes our success, and we give you the tools and programs to achieve your goals. With flexibility, a collegial and collaborative environment, a wide range of market-leading benefits, and career opportunities from coast-to-coast, your future is waiting at NAPA.
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.
We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.
📈 Opportunity Size
Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!
💻 Role
The Trust & Safety team is a high-impact team that ensures Whatnot is a safe and trusted platform for our buyers and sellers. As a Trust & Safety Agent you will work as the front-line support, assisting customers with highly escalated & emergency issues related to the Whatnot platform.
Provide inbound email and chat-based customer service for users in crisis.
De-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
Thoughtfully investigate Trust & Safety cases with medium complexity and high sensitivity while maintaining customer satisfaction.
Work with other departments to research and resolve open questions.
Efficiently work through a backlog of open issues and monitor performance of key operations.
Represent the company with integrity and professionalism.
Review key metrics and utilize data to make informed decisions.
👋 You
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:
4 year degree is a plus. 1 – 5 years of experience in customer service, user experience or fulfillment.
Positive Customer first attitude.
Proactive problem-solver and process-improver.
Experience with social media, parcel delivery, marketplace sellers, vendors, or fraud operations.
Understanding of Ecommerce and Marketplace operations.
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Knowledge of Collectibles is a plus.
Desire to enhance your career.
🎁 Compensation
3 month contracted role with potential to convert to a full-time employee.
The Medical Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards Responsibilities Essential Functions and Tasks:
Follows up on claim rejections and denials to ensure appropriate reimbursement for our clients Process assigned AR work lists provided by the manager in a timely manner Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution Identified and resolved denied, non-paid, and/or non-adjudicated claims and billing issues due to coverage issues, medical record requests, and authorizations Recommend accounts to be written off on Adjustment Request Reports address and/or filing rule changes to the manager Check system for missing payments Properly notates patient accounts Review each piece of correspondence to determine specific problems Research patient accounts Reviews accounts and to determine appropriate follow-up actions (adjustments, letters, phone insurance, etc.) Processes and follows up on appeals. Files appeals on claim denials Scan correspondence and index to the proper account Inbound/outbound calls may be required for follow up on accounts Route client calls to the appropriate RCM Respond to insurance company claim inquiries Communicates with insurance companies for status on outstanding claims Meet established production and quality standards as set by Ventra Health Performs special projects and other duties as assigned Education and Experience Requirements:
High School Diploma or GED At least one (1) year in data entry field and one (1) year in medical billing and claims resolution preferred AAHAM and/or HFMA certification preferred Experience with offshore engagement and collaboration desired Qualifications Knowledge, Skills, and Abilities:
Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs Become proficient in use of billing software within 4 weeks and maintain proficiency Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to communicate with diverse personalities in a tactful, mature, and professional manner Ability to remain flexible and work within a collaborative and fast paced environment Basic use of computer, telephone, internet, copier, fax, and scanner Basic touch 10 key skills Basic Math skills Understand and comply with company policies and procedures Strong oral, written, and interpersonal communication skills Strong time management and organizational skills Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills Base Compensation:
Base Compensation for this position: $16.00 – $20.00 per hour Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons This position is also eligible for discretionary performance bonuses in accordance with company policies
The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country Responsibilities Essential Functions and Tasks:
Posts Accounts Payable deposits Processes electronic 835’s and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups and forward balancing Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes. Balances and closes payment batches timely Navigate websites to obtain EOBs Performs special projects and other duties as assigned Qualifications Education and Experience Requirements:
High School Diploma or Equivalent At least two (2) years of experience posting insurance payments in a healthcare setting At least two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred Knowledge, Skills, and Abilities:
Knowledge of insurance payer types Knowledge of Explanation of Benefits (EOB) statements Strong balancing and reconciliation skills Strong 10 Key calculator skills Strong oral, written, and interpersonal communication skills Strong mathematical skills Strong time management skills Strong organizational skills Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to remain flexible and work within a collaborative and fast paced environment Ability to communicate with diverse personalities in a tactful, mature, and professional manner Base Compensation:
Base Compensation for this position: $16.00 – $19.00 per hour Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons This position is also eligible for discretionary performance bonuses in accordance with company policies APPLY HERE
Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet.
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!
We are looking for an outstanding Accounts Receivable Specialist to join our growing team! The Accounts Receivable Specialist will possess the ability to work in a fast-paced environment and have strong attention to detail while managing a large collections portfolio. While working under specific timelines and guidelines, the Accounts Receivable Specialist will need to have a positive attitude and the mindset to evaluate and improve processes and procedures.
Essential Functions:
Consistent diligence of collecting accounts receivable with excellent follow-up to open issues.
Daily processing and posting of incoming payments in accordance with remittances received. In the event a remittance is not received, must be able to contact payer to request further documentation.
Engage in collection management processes as necessary and present on A/R aging to management weekly.
Investigate and resolve all transaction questions – credits, short payments, unapplied payments.
Reconcile client accounts and research issues for timely resolution.
Prepare invoices for incidentals, commissionable rate agreements, and other special billings.
Continuously evaluate current processes and recommend improvements to streamline collections and gain efficiencies.
Process office mail periodically. Sort, scan and distribute mail as appropriate, deposit checks via remote deposit.
Manage competing priorities.
Special projects/duties as assigned.
Required Education & Experience:
1-2 years accounts receivable, cash application and/or collections experience required
Professional experience in B2B collections with high volume accounts and large portfolios strongly preferred
Organized with excellent attention to detail and dedication to accuracy
Strong professional communication skills, both verbal and written
Excellent customer service and problem-solving skills
Great math aptitude and the ability to work accurately with numbers
Proficient in Microsoft Office applications; strong user of Excel (pivot tables, xlookups, etc.)
NetSuite, Stripe and/or SalesForce experience is a major plus
Cash compensation:
The salary range for this role is $55,000 – $65,000. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
Preferably local to Denver, remote acceptable but willing to go into the office twice a month for mail.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
Competitive base salaries
Annual performance bonuses
Stock options for all associates + performance-based stock options
Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
401(k) plan with a match program
Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
Paid parental leave and family medical leave
Hotel discounts through our exclusive platform
The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
(REMOTE) DATA ENTRY POSITION
M-F 3PM-11:30PM
$14.50 PER HR. PLUS GREAT BENIFITS
MUST BE ABLE TO TYPE 40 WPM OR BETTER
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Ability to perform analytical and operational processes.
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Functional Knowledge
Has basic skills in a range of processes, procedures and systems.
Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impacts a team, by example, through the quality service and information provided.
Follows standardized procedures and practices.
Receives close supervision and guidance.
For consistency, methods and tasks are described in detail.
Leadership
Has no supervisory responsibilities.
Problem Solving
Ability to problem solve, self-guided.
Has limited opportunity to exercise discretion.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Receives, processes, and ensures document classification are completed and transmitted to clients.
May require outbound correspondence from the client to be processed.
Receives documents from both electronic and hard copy forms for processing.
Sorts, images, documents, files, and archives by form type.
Identifies documents and their purpose; creating a database of information.
Classifies documents based on contract requirements.
Captures information based on client requirements.
Verifies data from automated data extraction tools.
Ensures transmission of processed data to the appropriate next level.
Description At Torrid we’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development, and retention. We believe the inclusion of diverse backgrounds and perspectives is fundamental to our success
The Senior Merchandise Planner will develop strategic merchandise plans and targets for an assigned group of product categories to maximize sales, optimize inventory and increase margin through the analysis of historical sales trends, current in-season patterns and future forecasts.
What You’ll Do:
Manage the development of annual, seasonal, monthly, and weekly merchandise plans for assigned product categories. Pre-season top-down/bottom-up level plans for sales, inventory, markdowns/sell out plans, style counts, productivity and margin in partnership with the Planning Director, Planners, and Merchants. Lead and execute quarterly/seasonal Hindsight process inclusive of fiscal view and seasonal view as well as other product attributes. Each month manage and conduct in-season reforecast of category unit plans/dollar plans, focusing on future opportunities as well as minimizing sales/inventory risks. Partnering with Merchants to align on future direction. On weekly basis, initiates and oversees analysis of business trends, including but not limited to, category performance, channel selling, margin drivers, and seasonality. Partner with merchants to develop and propose business tactics in response to current business trends, advising them on open-to-buy, optimum unit purchasing, etc. Owns Markdown and Promotional strategy setting and execution to hit sales, margin, and inventory targets. Routinely presents recommendations and other analysis to senior leadership and executive management related to driving short and long-term business goals including hind-sights, color/pattern selling, etc. Leadership Responsibilities… Collaborate with peers and share best-practice to ensure consistency in tools, reporting and communications. Actively participate in new hire training and assist in peer development. Oversee the career and skill development of a Merchandise Planning Planner in a way that drives job satisfaction and retention and builds bench strength. Foster a culture that is open, honest and centered around continuous improvement by providing and soliciting timely and actionable feedback in weekly one on ones What You’ll Need:
5+ years of merchandise planning experience. Bachelor’s Degree or equivalent work experience. 2+ years of experience in a lead or supervisory role is preferred Advanced proficiency in Microsoft Excel required, including v-lookups, pivot tables, and basic macros; Must be able to manipulate large quantities of data in Microsoft Excel to drive business decisions Proven examples of “thinking outside the box” to improve processes. Strong analytical and quantitative skills; proficient with MS Excel and merchandise planning systems. Strong communication skills including storytelling about the data, the ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator. Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure. Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues. Always developing a recommendation for solution/approach. What You’ll Get: A culture where people are accepted and encouraged to be who they are. Our open floor plan allows for a creative, collaborative and fun environment. Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses. Comprehensive wellness package including, medical, dental, vision, FSA and on-site, chiropractic and massage therapy services as well as fitness and yoga classes. Generous 50% employee discount and access to employee-only sales. Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community. Child Care Discount at participating locations. Tuition reimbursement program Employee Assistance Program (EAP) – Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more. On-site gym, basketball court and car wash service. Commuter benefits. Discounts on cell phones, and computer purchases, entertainment tickets and more. Pet insurance for your fur babies. Work and learn alongside industry leading executives while making huge strides in impacting the lives of women. You’ll be challenged and grow. Opportunity for upward mobility available at all levels of the organization.
Are you someone who does things “for the plot,” because you know it’ll either work out in the end—or even better—lead to a great story? Can you sift through all things surface-level to mine something truly authentic? Has TikTok taught you things about yourself that make you question your entire existence, while simultaneously making you feel seen? Same.
We’re looking for a copywriter who is invested in the teen mindset, who gets Gen Z and who wants to empower teens to be their most confident, comfortable and capable selves. At Hollister, we’re more than a clothing brand, we’re a platform for amplifying teen voices.
What will you be doing?
Concepting and writing engaging, compelling captions, stories and memes across organic social platforms (Instagram, Facebook and TikTok) that are universally loved, shared, saved and favorited by teens
Speaking, writing and breathing Gen Z
Deriving personal pleasure from being at the forefront, and sharing your knowledge, of all things pop culture
Partnering with strategy and designers to translate concepts into dynamic creative
Performing as a self-motivated, information seeker
Leading with confidence, accepting failure with humility
What do you need to bring?
Bachelor’s degree, preferably in Marketing, Creative Writing, English, Journalism, Advertising/Copywriting, or related experience
1-3 years copywriting experience, preferably with a focus on social media
Near-perfect editing skills with superior spelling & grammar
An ongoing interest in fashion and retail
An obsession with social media and Gen Z influencers
A strong work ethic with the ability to multitask and thrive under accelerated deadlines and shifting deliverables
A team-player mentality with an openness to receive and execute feedback
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive Bonus Program
Paid Time Off and Work From Anywhere Flexibility
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Access to Carrot to support your unique parenthood journey
Access to Headspace dedicated to creating healthier, happier lives from the inside out
401(K) Savings Plan with Company Match
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who’ll Celebrate you for Being YOU
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 – $63,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.
Do you want a career where you can make a difference? Allegiance is a growing company with hometown values that is looking for dynamic candidates to join the team! A positive, team-oriented environment is provided with opportunities for advancement.
Allegiance offers full-time positions with evenings, weekends, and holidays off and a multi-faceted benefits package.
We pride ourselves in having a reputation for top-notch customer service. Make a difference. Start your career with Allegiance today!!
POSITION RESPONSIBILITIES:
The UM-IP Review Tech is responsible for the coordination and collaboration of the Inpatient Authorization process. The incumbent is expected to provide courteous and prompt preparation and responses for all referrals.
The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.
ESSENTIAL JOB FUNCTIONS:
Essential job functions include the following. Other functions may be assigned as business conditions change.
Reviews Inpatient Authorization requests received
Determine if additional information is necessary. Contact provider and obtain additional information.
If medical necessity not met
Prepare package for clinical review
Initiate and continue direct communication with health care providers involved with the care of the member to obtain complete and accurate information.
Review IMR responses for accuracy and completeness and correspond with clinical staff as necessary.
Coordinate with UM-IP Nurses to determined accurate documentation and clinical oversight on required reviews.
Coordinate peer to peer appointments.
Prepare & distribute Inpatient Authorization response letters in required timeframes.
Meets service standards for decision turn-around times and written correspondence
Initiate referrals for Case Management when appropriate
Contributes the daily workflow with regular and punctual attendance.
Maintain general clinical knowledge and skills through the attendance of available Internet education or conference calls, written works, or other similar resources and share knowledge with others
Ensure accurate coding using current CPT and ICD codes and document all information accurately.
Assist in managing incoming fax queue
Initiate and receive phone calls related to Inpatient admissions and continued stay reviews.
NON-ESSENTIAL JOB FUNCTIONS:
Performs related or other assigned duties as required or directed.
SUPERVISION EXERCISED:
None
PHYSICAL WORKING CONDITIONS:
Physical requirements are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 80%
Reaching Some
Standing 10%
Manual Dexterity High
Walking 10%
Telephone Yes
Kneeling Some
Computer Screen High (visual acuity corrected to 20/30)
Bending Some
Lifting up to 20 pounds
JOB SPECIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education: High school graduation or GED required. Bachelor’s Degree preferred
Minimum Experience: Medical terminology and medical coding experience preferred, Previous experience in Behavioral Health/Mental Health preferred.
Other Qualifications:
Excellent oral and written communication skills required.
PC skills, including Windows and Word. Must be able to adapt to software changes as they occur.
Typing ability of 45 wpm net.
Knowledge of medical terminology and basic health insurance concepts.
Excellent listening skills.
High level of interpersonal skills to work effectively with others.
Ability to organize and recall large amounts of detailed information.
Ability to read, analyze and interpret benefit summary plan descriptions, insurance documents, plan benefits, and regulations and make appropriate applications to specific situations.
Ability to identify errors/oversights and make corrections.
Ability to project a professional image and positive attitude in any work environment.
Ability to comply with privacy and confidentiality standards.
Ability to be flexible, work under pressure and meet deadlines.
Ability to analyze and solve problems with professionalism and patience, and to exercise good judgment when making decisions.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
CATEGORY
Law Enforcement
DESCRIPTION
As Law Enforcement agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing speech-to-text editing services to various industries, with a specific focus on Law Enforcement/Criminal Justice.
We are currently testing for experienced Law Enforcement/Criminal Justice contract candidates. This is a 100% remote opportunity for Independent Contractors.
Content to be covered includes jailhouse recordings, interrogations, field recordings, and other audio/video related to routine Law Enforcement/Criminal Justice workflows. The work will involve intense attention to detail in discerning what is said and excellent proofreading skills. In this role you will process audio recordings, strictly adhering to style guides, to edit AI-generated text-to-verbatim transcripts.
As an independent contractor for VIQ Solutions, candidates will have the opportunity to set their own schedule and receive guidance from our supportive, in-office team whenever needed. We have work available 24/7/365 to fit any schedule. Those with weekend availability are encouraged to apply.
POSITION REQUIREMENTS
Skill Requirements Ability to decipher multiple voices and various accents Adherence to deadlines and client-specific style guides Outstanding literacy skills, including comprehension, spelling, and grammar Ability to collaborate remotely Excellent data and word processing speed and accuracy Ability to process extreme content (content may be offensive) Ability to pass a background check Must be a US or Canadian citizen [Currently, this opportunity is not available to Massachusetts or California residents.] Experience with speech-to-text editing Law Enforcement/Criminal Justice content, including police recordings and court proceedings is preferred but not essential. Candidates without speech-to-text editing experience who otherwise meet the above criteria and have a Law Enforcement/Criminal Justice background are encouraged to apply. Equipment Requirements Technology is at the heart of our company. To utilize our global, cutting-edge speech-to-text technology, you will need: High-speed internet Computer or laptop with a minimum of 8 GB RAM Noise-canceling Quality Headphones Windows 10 or higher (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK) Antivirus program with daily virus definition updates (Except Webroot antivirus) Infinity Foot Pedal (highly recommended) Rates are paid per audio minute. Payments are made twice monthly via direct deposit.
FULL-TIME/PART-TIME
Independent Contractor
TAGS
Transcripts, Proofreading, Editing, Criminal Justice, Law Enforcement, Work From Home, Remote, Remote Jobs, Flexible, Independent Contractor, Speech to text
mates for our remote video editor position. As a video editor, you’ll work directly with multiple creators and edit a variety of videos weekly.
About Tasty Edits
Tasty Edits is a video editing company for content creators, entrepreneurs, and businesses. We’ve edited thousands of videos for hundreds of creators. We pride ourselves on having the most talented team and creating the best edited videos on the internet. High quality and consistency are what we strive for with every video. Our goal is to help our creators save time and grow faster.
Video Editor Qualifications
We’re hiring passionate video editors who can create engaging and unique content for YouTube and other social video platforms.
A great fit for this remote role is someone:
With at least 1 year of professional video editing experience
Who is familiar with YouTube editing trends, social media, and content creation
Who is dependable and for whom meeting deadlines is second nature
Who can communicate fluently with English speakers
We’re growing fast, so your role might evolve over time, but here’s what we’re expecting today:
Creating engaging videos with lots of effects and attention-grabbing assets
Communicating directly with your creator(s) about their videos and updating them throughout the editing process
Editing the first draft within 48 hours of receiving the job order
Editing revision requests within 24 hours of receiving them
Editing videos that are short, long, and everything in-between
Editing a video in about 2 to 5 hours of editing time after getting familiar with the style and needs of your creator
Job Benefits
We have the best team on the planet, and that comes with some perks. Here are the benefits teammates say they like most:
Flexible hours
Unlimited time off
Performance bonuses
Full versions of PP & AE
Access to premium assets
An amazing team dedicated to helping you learn and grow
We’re looking for editors based in the Philippines, India, Egypt, Mexico, Argentina, and Nigeria. Depending on the amount of work you take on, you could start out earning $500–1000 per month.
If you think you’re a good fit for this remote video editing position, then fill out the form below! We’ll reach out to you. Thank you in advance — we can’t wait to meet you!
The Digital Content Project Coordinator will work on a client website content migration project. The coordinator role will be responsible for assigning, monitoring and reporting team build progress, at the direction of the project manager. This role will include a mix of supervised tasks and independent work in the content management system. The coordinator will also participate in the build process when not occupied with overview tasks. The coordinator will be responsible for ensuring adherence to brand standards and creating strong content while consistently maintaining SEO best practices. This individual will report to the project manager and the Manager, Digital Content Operations and will support the client properties involved in the migration
POSITION RESPONSIBILITIES:
• Assigning day-to-day website content workflows to the team and monitoring completion of tasks, reporting back to the project manager
• Track project deliverables and milestones for the project
• Building client property websites on new platform
• Ensuring adherence to brand standards for all requests and project
• Creating strong content while maintaining SEO best practices
EXPERIENCE AND QUALIFICATIONS:
• 2-4 years business/digital experience
• CMS experience (Adobe AEM preferred)
• Usability or conversion enhancement knowledge
• Knowledge of programming languages, such as hypertext markup language (HTML)
EDUCATION:
Bachelor’s Degree (English, Journalism, Communications or related major preferred)
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Copywriter expertly writes a variety of editorial advertising and marketing copy for a wide range of marketing channels and audiences in a fast-paced environment. This individual works closely with internal clients to provide expertise and innovation, and is a skilled storyteller whose work can build a narrative from video scripts to digital media campaigns. Candidates should have a proven ability to create fresh, compelling concepts and on-strategy marketing and advertising materials that work across all channels to drive measurable action, as well as experience in the branding or rebranding of an organization.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Writes and edits direct-to-consumer copy for online and print assets for B2C audiences on a variety of channels, (e.g., email, banners/digital marketing, web copy, social media, brochures, flyers, etc.)
Develops strategically on-target, response-oriented communications employing an effective level of writing as well as correct grammar, usage, and spelling; writes a variety of short-form and long-form pieces
Edits copy for clarity, accuracy, and message impact as well as correct grammar, usage, and spelling
Provides quality assurance to web pages in post-production
Works effectively and collaboratively with graphic and web design team
Has a level of familiarity with digital best practices and skills, including knowledge of SEO and usability
Ensures copy adheres to company style and legal guides
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
Bachelor’s Degree in English, Communications, Marketing, or related field AND
2+ years of writing/editing experience in advertising or marketing OR
Equivalent combination of education and experience
Certificates and Licenses: List OR None required.
OTHER REQUIRED QUALIFICATIONS:
Thorough understanding of standard writing best practices and copy editing skills
Ability to meet tight deadlines with grace under pressure
Ability to perform beyond expectations in a fast paced and changing environment
Strong commitment to deliver error-free work
Superior attention to detail while balancing multiple projects
Flexibility, adaptability, and excellent interpersonal/collaborative skills
Strong time management and organizational skills
Ability to process creative output as well as workflow via production and project management interfaces
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
Ability to clear required background check
DESIRED QUALIFICATIONS:
Business-to-consumer copy/content experience
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is virtual and open to residents of the 50 states, D.C.
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
We anticipate the salary range to be $51,044 to $81,671. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
We are a fast-growing retailer here in Grand Junction looking to fill the position of Customer Support Representative. The position is 40 hours a week, Monday through Friday. We are looking for people that are willing to invest their time in a young company with huge potential.
You will need to interact with several software systems, so familiarity and comfort with computers are required. Excel skills are preferred. We are looking for people who can put together great emails and other written correspondence.
Your core responsibilities will include:
Responding to customer enquiries
Managing customer experience
Processing and tracking customer returns
Our company core values are:
We take ownership
We are always improving
We have high standards for accountability
Our employees learn new things every day and are constantly evaluating their work to maintain top efficiency. There is great opportunity for career growth with us as we typically promote from within the company. Over 90% of our current leadership started with us in an entry-level position.
Please only apply if you are looking for a long-term position. Starting pay is $15/hr. Our benefits for the position include:
Health
Vision
Dental
10 days of PTO accrued in year one; 15 days of PTO accrued in year two
BiggerPockets is the complete resource for learning and succeeding in real estate investing, bringing education, support, and tools together in one place. Aspiring and experienced investors alike can tap into the knowledge of more than 2+ million members, and learn from content spanning across podcasts, blog, webinars, videos, virtual bootcamps, and more.
BiggerPockets is seeking a talented and detail-oriented part-time Copyeditor to join our team. You will play a crucial role in ensuring the accuracy, clarity, and consistency of our blog content. As Copyeditor, you will review and edit various types of articles and blog posts, including evergreen and editorial content, pillar pages, and more. You will report to the Editorial Director and work closely with the Managing Editor and our crop of freelance writers and volunteers to produce polished and error-free content that effectively communicates our message to our target audience.
Our ideal candidate has exceptional grammar and language skills, a keen eye for detail, and a passion for maintaining high editorial standards. A passion for and level of expertise in real estate and/or investing subjects is preferred, but not required for this role.
This is a part-time role at BiggerPockets, and it offers the right candidate a chance to grow their editorial and SEO skill set while supporting a growing business with aggressive editorial goals
Job Responsibilities
Proofread and edit written content for accuracy, clarity, grammar, punctuation, and spelling.
Ensure that content adheres to the organization’s style guide, brand voice, and editorial guidelines.
Verify facts, statistics, and references cited in the content to ensure accuracy and reliability.
Collaborate with writers, content creators, and other team members to enhance the overall quality of the content.
Conduct research, when necessary, to verify information and improve the content’s credibility.
Ensure consistency in language, tone, and style throughout all written materials.
Check for proper formatting, headings, subheadings, and use of fonts and styles.
Identify and correct errors in sentence structure, word usage, and syntax.
Offer constructive feedback to writers to improve their writing skills and overall content quality.
Work with project managers to meet deadlines and prioritize tasks effectively.
Stay updated on industry best practices and new developments in grammar, language usage, and style guides.
Assist in developing and updating editorial guidelines and style standards.
Requirements
The ideal candidate will hit most of the following requirements, but most importantly – the right candidate will have an ability to see the big picture, manage projects and ideas across teams, and to make bold and decisive decisions when it comes to content. Professionals from editorial, content strategy, product, and journalism backgrounds are welcomed to apply.
Bachelor’s degree in English, journalism, communications, or a related field (or equivalent work experience).
2+ years of experience as a copyeditor, preferably in a digital or publishing environment.
Excellent command of the English language, including grammar, punctuation, and spelling.
Impeccable attention to detail and exceptional proofreading skills.
Familiarity with AP Stylebook.
Ability to adapt to different writing styles and adhere to brand voice guidelines.
Proficiency in using project management and content tools, such as WordPress, Airtable, Notion, SurferSEO, Grammarly, and Google Docs.
Strong organizational and time management skills to handle multiple projects simultaneously.
Excellent communication and collaboration skills to work effectively with writers and team members.
Self-motivated and able to work independently with minimal supervision.
Knowledge of SEO principles and content optimization is a plus.
Curiosity about real estate investing and willingness to immerse yourself in audience and subject matter research.
Your Success Will Be Measured By
Increase content quality by ensuring all articles have an SEO score above 70
Decrease in factual errors, grammatical and formatting mistakes, and misspelled words in both SEO and editorial content
Improve reader satisfaction as evidenced by engagement metrics (pageviews, comments, etc.)
Increase article consistency and voice by adhering to editorial and style guidelines
At Pathway Homes we create homeowners! Collectively, we believe in doing well by doing good. We are focused on building a collaborative team of like-minded individuals who are aligned with our purpose in driving a meaningful impact on the housing crises facing millions of Americans today. We aim to operate as an all-in-one single-family alternative home buying platform with a fair market product solution assisting buyers to achieve their homeownership dreams.
Since launching in November of 2021, Pathway Homes has garnered attention as an innovative platform from Bloomberg and others following an initial $750mm raise to support expanding access to housing for Americans.
Are you a digital storyteller with a passion for spreading big ideas? Pathway Homes is looking for a Social Media Manager to help expand our brand presence and engage our audiences across social media platforms. This role is responsible for bringing our content to life in fun and authentic ways via social media, as well as helping to foster and grow our audiences.
Responsibilities
Developing and executing a comprehensive social media strategy that aligns with the company’s overall goals and objectives, with a particular focus on building and engaging with the online community.
Developing and implementing community management guidelines and processes to ensure consistent and effective communication with customers and followers across social media channels.
Building and managing social media communities, including responding to customer inquiries and comments in a timely and professional manner, moderating user-generated content, and identifying opportunities to engage with customers and promote brand advocacy.
Conducting social media audits and analyses to understand the competitive landscape, identify opportunities for growth and improvement, and make data-driven recommendations for strategy and tactics.
Developing and executing social media campaigns, contests, and promotions that drive engagement, build brand awareness, and encourage customer conversion and advocacy.
Collaborating with other departments and stakeholders to ensure that social media campaigns and initiatives are integrated with other marketing efforts and align with overall brand messaging and values.
Analyzing social media metrics and data to measure the success of campaigns and community management efforts and making recommendations for optimization and improvement.
Staying up to date with social media trends, best practices, and emerging platforms, and making recommendations for incorporating new features and functionality into the social media strategy.
Building and maintaining relationships with category and non-category influencers and brand ambassadors to promote the company’s products or services and identifying opportunities for collaboration and co-creation of content.
Providing regular reports and updates on social media performance and results to key stakeholders and executives, with a particular emphasis on community engagement and sentiment.
Experience
5-7 years of hands-on experience with social media platforms
Successful track record in community management, with a primary focus on moderation, engagement, and reporting
Creative and active problem solver with a passion for thinking outside the box to find creative solutions, and finding new experimental ways to improve the experience for our community
Willing to take the initiative with direction and support while achieving a high level of output and success
Can actively identify next steps, goals, and tasks, and can accomplish them diligently
Will prioritize the community by having a good understanding of how our team represents the voice of the company through your knowledge of our services and the various audiences we speak to through our new engagement strategies catered for each of them
Experience managing online reviews across a number of platforms (Google, Facebook, Trustpilot, etc.)
Do you have a passion for the Word of God and experience in designing engaging, effective digital marketing campaigns? Lifeway is looking for a Digital Marketing Specialist to support our Bibles Publishing Team!
In this role, you’ll design and execute multi-channel digital marketing campaigns. You’ll be a key player as we seek to create a world class experience for customers exploring bibles on Lifeway.com, as well as through other online partner sites.
Why Lifeway?
Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.
This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings.
Responsibilities
As a Digital Marketing Specialist supporting our Bibles Publishing team you will:
Oversee digital marketing strategy for Holman Bibles and Reference, the Christian Standard Bible (CSB) on Lifeway.com, Amazon.com, and other channels, as needed
Project management of
photography and video creation,
website and landing page updates
Amazon carousel and A+ pages
proprietary and 3P strategy for Lifeway.com
all digital strategy for email, social, sms, paid search, and digital ads
Collaborate with leadership, agencies, graphic designers, and other marketing professionals to improve the strategic plans
Execute all needed elements for marketing plans including email, asset creation, social strategy, and other key items
Facilitate clear marketing direction, audience focus, team collaboration, budget management, contractor management, agency management, and adherence to value propositions and message consistency during the development and implementation of campaigns.
Help maintain cohesive and consistent marketing approaches with retail, church, trade, individual and industry channels for all assigned projects
Oversee all digital work, equipping other teammates and agencies to execute digital strategies.
Continuously grow more knowledgeable about the church, publishing industry, the ch(users) we serve, and marketing best practices
Manage applicable budgets, evaluate the return on investment from all marketing strategies, adjusting strategies based on learning
Some travel and in-person event attendance required
Qualifications
Education
Bachelor’s Degree in Marketing, Communications, Business, or similar program
2 years of digital marketing experience in a coprorate, agency or ministry environment
Experience coordinating projects and prioritizing objectives, preferably in a marketing environment
Budget management strongly preferred
Knowledge of Bibles and biblical resources and/or a commitment to ongoing learning in this area
Member of or attending an evangelical Christian church
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include loan repayment, tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
RESPONSIBILITIES
This position is responsible for filing medical records into the patient’s OncoEMR chart from the Fax Server.
The Fax Server Clerk will also be responsible for printing and distributing any faxes that do not need to be filed into the patient’s OncoEMR chart.
The Fax Server Clerk must be able to file the records in a timely and accurate manner.
QUALIFICATIONS
Must have basic computer skills along with great organizational skills and attention to detail.
Knowledge of medical terminology and/or previous experience working in a medical office/hospital environment preferred.
The staff writer for the news team will work nights (2pm to 10pm PT), Monday to Friday, with the primary goal of supporting the lead evening editors by writing and fielding traffic-driving stories during the crucial after-hours shift. This person must be comfortable working on a large volume of stories but also have an insight into the breaking news and top topics and personalities that our PEOPLE readers love.
In addition to having an eye on what’s trending, the ideal candidate should be a self-starter who is ready to work in a fast-paced environment with daily breaking news assignments. The content assigned spans all of PEOPLE’s 16 content verticals, meaning stories can run the gamut from entertainment news and royals’ coverage to crime and human interest, and content about food or pets.
The ability to deliver clean copy, in a timely manner with impeccable journalism standards is crucial, as is a knowledge of SEO. They must also be willing to call reps, publicists, the police, etc. to verify and confirm information to make sure that PEOPLE maintains its reputation for accuracy and reliability.
II. Essential Job Functions
Weight %
Accountabilities, Actions and Expected Measurable Results
10% – Helping to identify story opportunities and urgent news during the course of the shift
50% – Writing digital news stories
10% – Occasionally editing digital news stories
30% – Contributing reporting, writing and ideas to special projects and digital tentpoles
III. Minimum Qualifications and Job Requirements | All must be met to be considered.
Education:
BA (Preferable but not essential)
Experience:
2-3 years min.
Specific Knowledge, Skills and Abilities:
Digital news writing, a deep knowledge of the celebrity news landscape, an ability to report on a breaking news situation, whether it be celebrity or human interest, ability to interview celebrities or human interest subjects
% Travel Required (Approximate): 0%
Pay RangeSalary: $53,600 – $67,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith’s total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
In this role, you will work with a team of experts to write new content and revise existing content that is clear, concise, engaging, relevant, and consistent. Your expertise will ensure this content can be shared across channels and is usable and easily found.
You will work closely with all areas of the business and develop deep knowledge of system functionality, healthcare subjects, and audience information needs. Essentially, you will create content so that it can be delivered at the right time to the right audience – including contact center advocates, consumers, members, providers, employers and agents/brokers.
Your key accountabilities are creating content in alignment with product owner strategy and multiple complex business goals in order to enhance the experience and deliver content in a timely fashion to meet the needs of various audiences.
Responsibilities:
Focus on creation of content that meets business requirements and is useful and relevant to targeted audiences
Create content that is compliant, SEO optimized, reusable across properties, consistent in style and tone, and aligned with business objectives and goals
Ensure that content is consistent with design and that all deliverables are in sync
Work across teams, including multiple consultants, process owners, facilitators and curriculum owners in a complex environment
Have the ability to receive feedback professionally and respond accordingly in a positive, productive and, as needed, proactive way that produces excellent content
Possess the ability and confidence to negotiate diplomatically to achieve the most effective content
Curate content for multiple channels, caring for accessibility and inclusion
Process:
Excellent fact-gathering and writing ability, with proven record of accuracy and adherence to style and grammar
Experience writing content and knowledge of best practices
Ability to interpret workflow processes either from research with process organization or side-by-side observation of SMEs.
Familiarity with software development processes (e.g., waterfall, agile)
Knack for juggling several projects, managing Ability to manage time efficiently and prioritize appropriately
Collaboration:
Experience working with subject matter experts, content reviewers, editors, legal and compliance, and user experience teams
Passion for sharing information and helping others be successful
Focused on team success rather than individual success
Professionalism:
Approachable, respectful, open, transparent and easy to work with – even in stressful situations
Ability to be self-aware, receive feedback and continually improve
Ability to produce clarity when confronted with unclear situations
Experience:
At least 2-3 years of technical writing experience
Proven expertise in grammar and style adherence
Ability to be flexible in a very fluid and dynamic environment – including dealing with changing processes and priorities
Must be extremely well-organized, capable of handling multiple details simultaneously, and able to easily move between strategic and tactical work
Familiar with content management systems
Self-starter who takes initiative and ownership
Excellent verbal and written skills
Conversant and comfortable with principles of design, writing and editing
Proficient with: Microsoft Office
Ability to work from home anywhere in the US during core business hours aligned to Eastern Time Zone (8am – 5pm)
Ideal Candidate:
Experience in wellness and/or healthcare
Bachelor’s degree in English, Journalism, Communication, Marketing or similar field
The target hiring compensation range for this role is the equivalent of $33.76 to $37.52 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
Red Ventures is looking for a Managing Editor, Hotels, who will be responsible for the hotel content strategy on ThePointsGuy.com.
This role will function as the lead for our plans to grow hotel content and make it easy for users to discover, choose and then seamlessly book the best property for themselves. The Managing Editor, Hotels, needs to think about the user path from search discovery, to site design and experience and finally to the ease of booking.
The Managing Editor, Hotels, will oversee the hotel-related publishing calendar, using search intent to help grow our audience. They will determine where our priorities should lie week-to-week and month-to-month to create a longer-term outlook for our hotel-related content based on a deep and wide-ranging knowledge of the hotel space. Proven research skills, detail-oriented editing and experience creating an efficient workflow will all be crucial.
This editor will assign new pieces, coordinate updates of existing content, edit articles from both internal and freelance writers, and collaborate with the editorial team to drive key business initiatives. Our hotel content ranges from detailed reviews of individual properties to transaction-focused hotel roundups that help travelers find the best property for their stay. The ideal candidate will have an extensive network of freelance writers to help us produce this content.
This role will also monitor and be responsible for our hotel content performance. Working closely with editorial leaders, SEO team members and various stakeholders across the organization, this person will help identify gaps and opportunities in TPG’s portfolio of hotel coverage to develop high-quality, engaging content with a focus on serving our users and expanding our audience.
What You’ll Do
Identify, assign and edit search-driven hotel content that balances news and transaction-oriented user needs.
Lead a team to produce high-quality, well-researched content at a fast pace.
Draw on your vast freelance network to help us produce hotel roundups that help users find and book the right hotels for their travels.
Identify content needs, gaps and pain points — for both our audience and our content strategy.
Stay on top of industry news and trends through an extensive network of sources.
Create an optimized cadence for updating existing content (guides, news, etc.) for timeliness and accuracy.
Edit internally and externally produced content in line with AP style and brand voice and tone. Check story drafts for errors, typos and linking opportunities.
Prepare, upload, and maintain stories on TPG’s content management system (WordPress).
Manage workload of full-time and freelance writers, communicating opportunities to boost content quality.
Mentor our developing writers and editors and coach them on best practices and our publishing process.
Work closely with SEO and marketing analysts to develop a strategy to maximize content coverage and organic revenue.
What We’re Looking For
8+ years writing/editing experience, ideally with an emphasis on hotels and the hospitality industry.
Background in creating transactional content including affiliate marketing links and messaging.
Deep network of freelance writers whom we can vet and assign transactional posts on a regular cadence.
Expertise in writing and editing for SEO.
Extensive experience using Google Analytics, AHREFS, Semrush, or other data-inquiry tools to formulate both near- and long-term content strategy.
Ability to adapt quickly to shifting priorities, keeping up with fast-paced content production processes while juggling multiple projects.
Excellent communication skills to collaborate with editors, designers, engineers, project managers, and web development teams.
Passion about content creation with a track record of ideating and executing on innovative approaches to deliver on strategic goals.
Dedication to leveraging technology to rapidly solve problems, create new opportunities and drive value.
A desire to have fun while educating and informing TPG’s audience about all things points and miles.
Familiarity with AP style and using content style guides.
Even if you don’t meet all of the above requirements, we still want to hear from you!
Compensation
Cash compensation range: $100,000-$156,000*
*Note actual salary is based on geographic location, qualifications, and experience
This role offers the option of 100% remote work for individuals residing in the central or eastern time zones, or a hybrid arrangement for those based in our Marlborough, MA or Arden Hills/Maple Grove, MN office locations.
Boston Scientific’s Endoscopy business is in search of a passionate storyteller who is dedicated to advancing patient care through our global partnerships with physicians. As the Social Media Manager, your primary responsibility will be to develop and implement a cohesive social media strategy that aligns with the division’s business and marketing objectives.
Reporting to the Associate Director, Digital Marketing & Communications, the Social Media Manager is prominent and requires close collaboration with teams from various functions and locations. Alongside the experience qualifications mentioned below, the ideal candidate should possess a proactive, can-do attitude and a highly collaborative communication style. Demonstrated experience influencing peers, colleagues, and senior stakeholders is essential.
Candidates will be asked to provide a portfolio of their work as part of the interview process.
Your responsibilities will include:
Create, manage and measure a global endoscopy social program for Boston Scientific that aligns with broader business objectives, Boston Scientific brand, Global Digital Marketing Campaigns and social requirements.
Develop a robust divisional editorial calendar for Endoscopy’s various audiences and channels (existing and new) to support key clinical topics and product launches with clear measurement and optimization plans.
Monitor Endoscopy related conversations in social and develop/optimize social communication plans to position Boston Scientific Endoscopy as a thought leader in the space.
Assess competitors’ social presence on an ongoing basis.
Develop and execute a paid social strategy to compliment organic social efforts.
Write, edit and obtain Legal, Regulatory and Clinical approval, and post content to Endoscopy social channels.
Collaborate with Digital Marketing and Communications, copywriters, designers and videographers to develop interactive content across social channels including video, photography, infographics and more.
Share appropriate and approved content and manage inappropriate or off-label references on social.
Educate internal subject matter experts through formal and informal training opportunities and encourage them to submit potential social content.
Deliver monthly and quarterly reports with recommendations and next steps.
Develop a subject matter expertise about relevant endoscopy topics, potential content and KOLs.
Demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
Support other critical endoscopy social media programs as assigned.
Minimum Qualifications:
Bachelor’s degree in English, Communications or another relevant field
3+ years of experience in the following areas:
Developing and distributing content that fulfills business requirements while adhering to channel best practices, specifically on Twitter, YouTube, and LinkedIn.
Managing a social program in the highly regulated industry.
Gathering content from subject matter experts and writing/managing global social media content within brand standards.
Collaborating across a global matrix organization.
Preferred Qualifications:
Passion for the healthcare industry.
Ability to lead, influence and negotiate.
Ability to connect the dots to create social media strategies and a compelling social media narrative.
Experience leveraging social management and listening tools, such as Social Studio and Radian6.
Experience in healthcare, life sciences, medical device, or pharmaceutical industry. APPLY HERE
An Content Strategist at Logical Media Group will be responsible for various digital marketing activities, primarily focused on creating and developing strategy for copy with Search Engine Optimization (SEO) best practices in mind in order to boost visibility of client marketing efforts and Logical Media Group internal marketing efforts, particularly in search engine ranking, paid media, and email marketing. This will include site research, keyword research, content development, optimization, and performance analysis for our clients.
Requirements
Deliverables
Content Creation: Creating and strategizing high-quality, SEO-optimized content for both Logical Media Group and our external clients target audiences. Responsible for writing 15-20 pieces of optimized keyword-rich SEO content based on variety of industries, topics, trends, and valuable industry updates which should be tailored to search engines and provide high value to targeted audiences.
Keyword research: Use keyword research and content strategies for targeting and ranking for high-volume keywords.
Optimization: Post optimized articles and/or optimized content following industry standards to our CMS platform, social channels and more. Optimize current copy, landing pages and metadata for maximum organic exposure and conversions while maintaining engaging targeted content.
Edit: Provide oversight of SEO, Paid Media, and Email Marketing content written by team members by editing and optimizing per SEO best practices.
Reporting: Outline key insights and takeaways from reports and other tools such as Google Analytics and Google Search console. Effectively articulate results of recommended optimizations and initiatives and formulate next steps accordingly (whether positive or negative).
Strategy & Project Management
Digital Marketing Content Strategies: Craft SEO, Paid Media, and Email Marketing Content strategies and provide proactive recommendations for clients tailored to their unique goals, strengths, and challenges. Prioritize initiatives by impact and ease of implementation.
Deliverable Timelines: Formulate timelines for key deliverables. Delegate and assign deadlines for key deliverables to supporting team members.
Cross-Team Communication and Strategy: Work cross-functionally with web, paid, and creative teams to ensure on-time delivery of initiatives and cohesive digital strategy.
Account Monitoring: Monitor monthly retainer and project hours to ensure the client receives maximum value for retainer without significantly overspending on hours.
Additional Responsibilities
Continued learning: Keep up-to-date with and proactively research news and trends in digital marketing, content, analytics, trending topics, etc. and share with the team.
Business development: Identify opportunities for and pitch clients on up-sells to aid in the growth of SEO Content business.
Team training: Help train Content support staff on basic management initiatives and setup tasks.
Requirements
Basic knowledge of SEO, Paid Media, and Email Marketing and how it applies to Content marketing
Experience with tools such as Google Analytics, Google Search Console, SEMRush
Expertise in creative writing incorporating SEO best practices, critical analysis, and editing skills
Understanding of and experience in local search optimization
Understanding of basic HTML as it relates to SEO
Ability to implement foundational SEO recommendations in a WordPress environment.
Ability to apply best practices and content strategy on various social media platforms (Facebook, Twitter, Instagram, Youtube, etc.)
Excellent analytical, organizational, project management and time management skills
Attention to detail and ability to effectively manage multiple clients and deadlines simultaneously
Bachelor’s Degree in relevant fields such as english, journalism, Communication, Marketing, etc.
At least 3 years of experience in writing for online publications
Benefits
Logical Benefits
Medical, Dental, Vision, and Life insurance
401(k) plus match, to help plan for your future
Paid time off (starting at 15 days, increasing after 2 years), plus paid holidays, paid sick days, and paid personal days.
Flexible Fridays
Option to work completely remote
Access to senior management and mentoring opportunities
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Description
Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, process maps, communication, and communication plans, working with applicable business line areas and owners as well as cross functionally as necessary.
Ensure all materials are aligned with corporate policies.
Provide reporting to the Business Line on Special projects.
Drive approval process for all written products.
Basic Qualifications
Bachelor’s degree, or equivalent work experience
Four or more years of procedure writing experience
Preferred Qualifications:
Strong analytical and organizational skills with excellent attention to detail
Drive approval process for all written products
Proficient computer skills, especially Microsoft Office applications including Word, Excel, PowerPoint, SharePoint and Visio
Strong process and project management skills including ability to facilitate and schedule meetings, plan agendas and update reports.
The ability to develop training materials and process maps or flowcharts using Microsoft Visio.
Knowledge of financial services, banking, and the collections industry is a strong plus.
A strong team player with the ability to work well independently and as part of a team, with limited direct supervision.
Ability to manage full workload in a fast-paced environment with continually changing priorities
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn howthe way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Analyzes and determines training needs and problems. Develops, administers, and implements all training programs per the Business’ initiatives and strategies. Conducts special courses designed for training selected groups of employees.
Job Duties
Conducts job-task analysis and/or needs assessment to identify learning objectives and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc.)
Consults with managers and various team members to develop individual training program goals, overall program objectives, and module objectives. Ensures focused training, increasing the capability of employees to perform their job
Incorporates instructional design principles to design course content, working with subject matter experts, management, trainers, technical writers, etc. Creates new training programs from scratch, with some manager guidance, starting with conducting a formal analysis of training needs.
Incorporates adult learning principles to identify appropriate training media and methodologies based on audience learning styles, complexity of content, expected business goals/outcomes, etc. Design is created for traditional classroom, online classroom, self-paced e-Learning modules or a blend of approaches. Training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc.
Researches, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs.
Reviews program evaluations, test results, operational metrics, and participant and manager feedback on training effectiveness to make recommendations for program improvement.
Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved.
Collaboration with team members, subject matter experts, and other key stakeholders to ensure that content development meets desired training objectives and is delivered timely.
Job Qualifications
REQUIRED EDUCATION:
Bachelor’s degree and/or relevant certification and job related experience
Proven work experience preparing courses for e-Learning in a Learning Management System. Ability to write effective training notes, instructional text, audio scripts, video scripts.
PREFERRED EDUCATION:
Master’s Degree
PREFERRED EXPERIENCE:
5+ years experience with course development software and authoring tools, such as: Articulate Storyline, Captivate, Camtasia, DominKnow, etc.
Hands on experience with Learning Management System software
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $54,922 – $107,099 a year* *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package.
As part of our esteemed news organization, HuffPost is a leading source of award-winning news and commentary for the most diverse and connected generation ever— with reporting spanning across politics, lifestyle, entertainment and more. HuffPost believes in putting people before power and telling the stories that too often go unheard, from the voices that matter.
Business Area: The HuffPost Job Category: News Salary: $75,000 – $79,000 USD Union Status: UnionThis position is covered by a collective bargaining agreement between HuffPost and Writers Guild of America, East
BuzzFeed Inc. is committed to fair and equitable compensation practices. We reserve the ability to adjust the final compensation for this role based on the final candidate’s experience, skillset, certifications, and geography.
The Role
HuffPost is seeking a Shopping Writer. HuffPost Shopping’s mission is to provide a service to our audience by carefully curating shopping content, ultimately minimizing the work readers need to do to find products and services that will help them lead better lives. Our readers are smart, educated consumers who want to put their hard-earned money to good use (while having fun, too). We use expert sourcing, trustworthy reviews, smart reporting, brand discovery and data analytics. Our goal is to turn HuffPost into a shopping destination people return to regularly, because we’ve established trust with our readers through our devotion to quality, authenticity and diversity. We strive to combine spot-on product curation with an entertaining and informative writing style and trustworthy recommendations, so even if the products aren’t right for a reader, they can click away feeling like their time was well-spent.
A Shopping Writer on our team should be an experienced and conversational writer and editor with proven skill in consumer- and shopping-related or other lifestyle content.
You Will
Writing shareable, unique shopping stories as well as SEO-friendly shopping guides and reviews.
Researching products in various categories and price points that are of interest to the HuffPost audience.
Tracking and analyzing posts’ site traffic and affiliate analytics in order to strategically pitch new ideas
Staying on top of current news, trends and sales to pitch and write timely stories that readers are interested in at that very moment.
You Have
Previous shopping / eCommerce writing experience OR equivalent experience with other kinds of service journalism
Previous experience with affiliate data and networks a plus
Strong knowledge and interest in all or most of the following areas: Food/drink, style, beauty, wellness, fitness, tech, health, work/life, travel, home, pets and parenting
Experience with or ability to learn online photo editing software
Attention to detail a must!
Genuine love for the internet and online shopping
Willingness to analyze and reach the HuffPost audience
Must be available to work major sale holidays/tentpoles (including but not limited to Black Friday/Cyber Monday, Amazon Prime Day, etc)
About BuzzFeed, Inc.
BuzzFeed, Inc. is the world’s leading tech-powered, diversified media company that reaches hundreds of millions of people globally through its cross-platform news and entertainment network. The company produces articles, lists, quizzes, videos, and original series; lifestyle content through brands including Tasty, the world’s largest social food network; original reporting and investigative journalism through BuzzFeed News and HuffPost; an industry-leading affiliate business, strategic partnerships, licensing and product development through BuzzFeed Commerce; and original productions across broadcast, cable, SVOD, film and digital platforms for BuzzFeed Studios.
An alternative education company is in need of a Payroll Clerk/Technician for a 6-month contract role. You MUST be comfortable committing to a 6-month contract. This role would allow you to work 100% remote with the exception of a few days ONSITE in Lancaster, CA for training.
The Payroll Technician is responsible for payroll administration and will perform payroll functions for both certificated and classified personnel. This position must assure prompt and accurate handling of all payroll matters.
RESPONSIBILITIES/DUTIES: Review and screen for accuracy biweekly timesheets Receive and compute all payrolls, make appropriate deductions for taxes, retirement, insurances, and other authorized deductions Processes wage garnishments, levies, and other legal withholdings Process out of cycle checks and final pay checks Maintain appropriate internal controls and procedures for payroll activities Audit timekeeping records for compliance with established company policies Provide customer support for all employee payroll-related questions and resolve issues/discrepancies; collaborate with departmental managers as needed
MUST have at least 1 year of payroll experience and be a self starter!
Requirements
– Previous payroll experience
– Strong organization skills with a sense of urgency and capable of prioritizing multiple tasks
– Outstanding data entry skills
– Be detailed, flexible, and organized
– Skilled in Payroll software
– Excellent communication and organizational skills
Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, e-commerce stores, and Fortune 500 firms. We’re motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. At Kinsta, we offer a remote-first and flexible environment. We’re a highly-driven team that loves making an impact, and we trust in each other so much that we don’t need to be tied by spaces or borders to build a brighter future together.
We’re looking for a Marketing Copywriter to create engaging copy designed for prospects and customers. You will play a crucial role by helping the Demand Generation Team generate more online conversions and sales opportunities. This is an opportunity for an experienced Copywriter to create technical copy for landing pages, email campaigns, and long form assets (lead magnets) while working as an essential part of a globally-distributed technology company. You will report directly to our Demand Generation Team Lead.
What You Will Do:
Write clear and error-free technical content that reflects Kinsta’s voice and style guide, focused on the developers audience.
Develop new content assets (emails, landing pages, lead magnets) to address multiple stages of the funnel.
Review existing copy as Kinsta’s audience evolves or new features become available.
Improve content based on campaigns’ performance and internal feedback from the Product, Marketing, and Sales teams.
Work with the Growth, SEO, and Design teams in building and bringing to life authentic stories that are SEO friendly.
What You Bring To The Table:
5+ years of demonstrated work experience as a Marketing Copywriter or another similar role.
Experience creating copy for a technical audience while staying creative.
Near native-level fluency in both written and spoken English.
Knowledge of SEO principals.
Experience with user experience best practices.
Our Benefits:
Flexible and remote-first environment.
Annual remote expense budget.
Flexible PTO.
Paid parental leave.
Annual professional development budget: available after one year with Kinsta.
Sabbatical: available after three years with Kinsta (and every three years thereafter).
Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK, and Hungary.
Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.
Description Do you enjoy working independently and with others? Robert Half has a position which may be of interest to you. This Graphic Designer position would be on a full-time employment basis, and is a fully remote position with some travel. If you’re a capable and talented Graphic Designer that enjoys being part of innovative projects, you should apply today. Key responsibilities
Wield a strong knowledge of software applications in the realm of graphic design
Produce high-quality images that will contribute to a wide variety of marketing projects, which may take the form of brochures, catalogs, presentations, decks, and more
Take charge of the design, layout and formatting of materials. Typographic, photographic, illustrative and graphic elements may be integrated into designs
Requirements
Self-starter, ability to identify issues and resolve problems
Proven knowledge of Presentation Graphics
Well-founded grasp of Presentation Decks
Proficiency in Microsoft PowerPoint
Powerpoint Presentation experience preferred
Create Presentations experience
Comprehensive knowledge of graphic design
Knowledge of Microsoft PowerPoint
Practical knowledge of Adobe Creative Cloud
General familiarity with presentation preparation
Strong skills using design software applications and tools
2+ years of graphic design experience, detail oriented services industry experience preferred
A reliable foundation in brand communication and digital marketing
Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Community Managers are more than just freelance support – they’re a crucial piece of our community management puzzle at Likeable and work closely with our full time team to learn the ins and outs of social media and represent our clients. CMs are an extension of our client’s teams and serve as their eyes, ears, and voices on social media.
Essential Job Functions
Respond to questions and comments across clients’ branded social channels during established community management hours ensuring brand voice and a high level of responsiveness is maintained
Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to all necessary internal and external teams
Assist with scheduling and publishing content in real-time across client social channels in accordance with the client content calendar
Assist in sourcing influencers and brand advocates for potential partnerships for client campaigns
Help identify trends and community insights to be utilized in monthly reports and to inform future strategic and creative direction
Non-essential Job Functions
Directly manage clients’ CM needs in the absence of the full time Social Media Manager
Requirements
Available for weekend, nights and holiday shifts, occasional weekday coverage as needed
Strong written communication skills
Interest in social media, with relevant social media experience of up to 2 years preferred.
Experience working with community management tools including Sprinklr, Sprout Social, Khoros (Spredfast), Social Studio, etc. is preferred
Service oriented mindset with a passion to bring brands to life on social media (relevant experience a plus)
Other Skills/Abilities
Detail-oriented
Problem-solver
Team player
Fast learner
Ability to work independently
Creative thinker
Quick thinker
Proficiency in Spanish is a plus
About us: Likeable is one of the first-ever pure-play social media agencies and remain rooted in social-first thinking to this day. With a strong expertise in finance, food, and fun, we’ve been named a Top 50 Ad Agency and Top 50 Fastest-Growing Women-Owned Businesses by WPO and American Express OPEN as well as Crain’s 6th “Best Place To Work in NYC.”
Primary Skills: Marketing Manager, Event logistics, Planning, Budget Management Contract Type: W2 only Duration: 09+ months contract Location: CA, Remote Pay Range: $60 – $65 per hour
NOTE: Role opens to Women Back to Work candidates with a career gap —————————————————————————————————– TALK to a recruiter NOW: CONTACT Varun at 408-907-6925 —————————————————————————————————– “Looking for a new job that will give YOU a sense of accomplishment?”
JOB RESPONSIBILITIES:
Manage event logistics and planning.
Oversee creative and production timelines for content and other deliverables.
Budget management: open and process requisitions, statement of work documents, manage invoices, overall support of budget management and spend.
JOB REQUIREMENTS:
You love managing multiple projects at the same time.
The Patient Solutions Lead provides day-to-day assistance and technical support to their assigned team(s). This role will be a liaison, between the Patient Solutions team, patients, their representatives, payers, and other departments within Acclara. This position also partners with management to standardize, develop, and update workflow processes, and monitors team productivity and quality, while working accounts to maximize reimbursement.
Responsibilities include:
Assists with training and mentoring of new and current employees on policies, procedures, and systems
Oversee employee daily work volumes, ensuring employees are meeting or exceeding department standards
Provides feedback to management on team and individual accomplishments, areas of concern, progress, and training needs
Partners with management to standardize workflows and establish and improve processes, policies, and procedures to promote efficiency in quality and productivity goals
Ensure all escalated requests are identified, tracked, and resolved
Ensure all inbound calls are answered and outbound call goals are achieved as outlined in policy/service level agreements.
Review and interpret patient statements, balances, and client contractual terms/agreements
Identify contractual and administrative adjustments
May monitor documentation of accounts, recorded calls, and in-coming/out-going paperwork
Generates and/or compiles various reports such as: accounts receivable, statistical & collector productivity, including detail of accounts and reasons for unbilled claims.
Review all problems claims to determine reasons for, and possible resolution of, problems and delegates follow-up back to employee for necessary action
Assist team and supervisor with escalated patient inquiries/concerns and resolve within 24 hours when possible
Go-to person for employee questions and concerns and addresses them in a timely and professional manner; obtaining support from management as needed
Back-up for all Patient Solution job duties as needed (i.e., receiving inbound calls, making outbound calls, answering questions, handling complaints)
Other duties as assigned
QUALIFICATIONS
High school diploma or equivalent
2+ years’ experience as Specialist, Patient Solutions or leadership role
Strong understanding of patient experience/customer service requirements to include healthcare knowledge with an emphasis on patient and insurance billing
Knowledge of EOBs, CPT & ICD-10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals
Knowledge of computerized registration, billing, collection, and problem resolution procedures
Electronic health record experience (Epic, Cerner, Meditech etc.)
Ability to work independently and monitor employee production and quality
Excellent eye to detail, customers service, communication (written and verbal), interpersonal, problem solving, and organizational skills
Strong computer skills including proficiency with Microsoft Office Suite
Ability to navigate health plan websites to verify eligibility, benefits and claim status
Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information
Preferred Qualifications
EPIC experience
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below are the physical requirements required while performing the duties of this job.
The employee is regularly required to: stand; sit; talk; hear; use hands and fingers to operate a computer and telephone keyboard; and reach, stoop and/or kneel to install computer equipment
The employee must have the specific vision ability to complete close vision requirements due to computer work
The employee is required to be able to complete light to moderate lifting
As a freelance writer, you will be responsible for developing content in the form of blog posts, articles, landing page content and additional marketing content (email copy, etc.).
The freelance writer will be an integral part of our overall content marketing efforts to support our local and small business clients.
To be successful in this role, you will need to be capable of performing basic research when needed and have the ability to craft engaging content that is industry-specific and tailored to reach specific audiences.
Responsibilities:
Proficiency in researching and crafting thoughtful and engaging blog content, articles, landing page content, email copy to targeted audiences to help increase conversions
In-tune with and open to learning more about our overall content marketing efforts to help us provide the best product possible to our clients
Report to our content management team in a timely manner (must answer and respond to emails in 24 hours or less)
Collaborate with other members of our marketing team to ensure that all content is on target and optimized for specific audiences
Requirements:
Must be familiar with creating content that is optimized for SEO as well as conversions
Must be reliable and able to meet all deliverable deadlines
Must work well in a team/collaborative environment
Must be communicative and responsive as this is how we provide our best product to clients
Compensation:
The freelance writer will receive $45/hour base pay with the opportunity for higher rates depending upon the complexity of the assignment
Who we are:
At ShoutVox, our mission is to assist small businesses in generating more leads to meet sales targets. Our team is comprised of professionals and experts in various industries that allows us to provide an all-in-one marketing solution that gets results.
We welcome applicants from all backgrounds to apply. Diversity and inclusion are more than a mantra here. We believe that uniqueness is a strength that can help accelerate us on the pathway to success. Uniqueness is what helps us differentiate our services and stand out in a sea of marketing services that too often provide generic services with a cookie-cutter approach. Everyone at ShoutVox is treated as an individual and we strive to make everyone feel like a part of the family.
Y Combinator is the leading startup accelerator for entrepreneurs. Since 2005, YC has invested in over 4,000 companies, including Airbnb, Dropbox, Stripe, Reddit, Instacart, DoorDash, and Coinbase. Today, YC has built the most powerful startup community in the world alongside the products and programs to support founders for the life of their company.
About the roles
We are looking to grow our pool of multi-talented video editors for ongoing work crafting long-form videos for Y Combinator’s popular Youtube channel and short-form videos for Y Combinator’s various social channels (TikTok, Instagram, Youtube Shorts). This would be a contract position to help our video team on an as-needed, project-by-project basis.
What you’ll do
Edit rough and fine cuts in Adobe Premiere in a timely manner
Utilize a variety of assets including original motion design, archival clips, and shot footage into a seamless edit alongside necessary sound design and music
Incorporate feedback and notes from the video team and work collaboratively to refine Y Combinator’s look and feel
What you’ll need
Minimum 2 years of experience, but ideally 4 years or more
Mastery of Adobe Creative Cloud including but not limited to Premiere, After Effects
Portfolio of previous work that shows sharp editorial judgment and resourceful, scrappy storytelling skills
Passion for thoughtful visuals and audio with sophisticated design sensibility
Strong attention to detail and project organization
Demonstrated ability to work across multiple styles from explainers, educational, interview, and more
Bonus: Experience with Youtube and social media content focused on startups, business, technology, and entrepreneurship
About the team
We are the lean and ambitious team that produces all the videos for Y Combinator. With a renewed focus on high-quality storytelling and educational content, we publish weekly videos featuring startup advice, founder stories, and an exclusive look inside Y Combinator. We’re a group of technology optimists who believe entrepreneurship is one path to building a better world—the ideal candidates share that passion and will use it to produce the most engaging and informative videos for our audience of founders.
Location: Remote
Compensation: $50-$100/hr. Please include your rate in the application form.
Benefits: This is a 1099 contractor position and not benefits-eligible.
With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.
Role and Responsibilities
Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation.
Provide structured and relevant feedback to our BSC Counselors.
Participate in case trainings and chats as well as monthly counselor training events.
Assess quality adherence criteria for QA audit forms per case for client customization.
Prepares for and actively participates in call calibration sessions when needed.
Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources.
Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines.
Is flexible in an environment by championing and embracing change or growth.
Requirements
Qualifications and Education Requirements
High School Diploma or equivalent
Active resident license to sell Life & Health Insurance, strongly preferred
2-3 years sales or customer service call center experience
Relevant call center QA or call monitoring or sales coaching experience
Work from home or call center experience
Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems
Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing.
Preferred Skills
Highly PC proficient, able to maneuver multiple devices, systems and screens
Attention to detail and quality-oriented
Multi-task oriented
Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
Ability to remain highly motivated while working independently in a fast-pace environment
Analytical thinker and problem solver
Excellent listening and interpersonal skills
Confident, approachable, and positive attitude
Excellent oral and written communication skills
Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
What We Offer
Work From Home with all necessary equipment provided
Competitive Pay
Personalized Coaching and Specialized Training and Development Opportunities
Rewards & Recognition for Stellar Performance
Opportunities for Advancement (Most of our promotions are internal)
An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture
Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.
About Our Opportunity
As a Data Entry Specialist I, you will enter health practitioners’ data into our database and index all corresponding documents appropriately.
To be successful in this role, you will have a high attention to detail and thrive in a deadline driven environment.
Things You’ll Do Here:
Prepare electronic files for computer entry by compiling and sorting information, establishing entry priorities.
Process source documents by reviewing data for deficiencies before entry.
Locate and correct data entry errors or reporting issues to management.
Maintain logs of activities and completed work.
Protects operations by keeping health practitioners’ information confidential.
Verify that all documents are legible, correctly ordered, and have stamp date.
Index corresponding documentation to the appropriate file.
File electronic copies of source documents in the appropriate location.
Self-monitor productivity goals processing at least 8 files an hour with a 98% accuracy rate.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
Where You’ll Work
This is a fully remote role.
Why You Will Love Working Here
We offer employee perks that go beyond standard benefits and compensation packages – see below!
At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you’re ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you!
Perks and Benefits
Generously subsidized company-sponsored medical, dental, and vision insurance
Company-funded HRA
401K with company match and immediate vesting
Flexible working environment
Generous Paid Time Off
Paid maternity and paternity leave
Paid company holidays
Community giveback opportunities, including paid time off for philanthropic endeavors
At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Requirements
What You’ll Bring to the Team:
1+ years of experience in a data entry or data verification position.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Experience working in a fast-paced, detailed, and deadline-driven environment.
A plus if you have:
Experience working in the healthcare industry and with credentialing applications.
EOI Service Company, a national benefits communication and enrollment firm, has a unique opportunity for a Communications Contractor. This is an exciting opportunity to build a career in a fast-paced and growth-oriented environment. The Communications Contractor supports communications initiatives under the direction of the Director of Communications.
Responsibilities
· Design collateral such as emails, posters, flyers, memos, benefit guides, websites and microsites.
· Manage and update templates as needed.
· Proofreading and editing.
· General office support and other duties as assigned.
Skills
· Self-motivated with the ability to prioritize, manage multiple tasks, and deliver high-quality, error-free products under tight deadlines.
· Proficient in the use of an email marketing CRM platform like HubSpot to build or Constant Contact to design and distribute email marketing campaigns and landing pages.
· Strong creative and technical writing, editing, proofreading, layout, and design skills
· Strong organizational and attention to detail skills
· Ability to work both individually and in a team environment.
· Proficient with Adobe Creative Suite
· Knowledge of the insurance industry is a plus.
Requirements
Qualifications
· Must have a minimum of 4 years of effective and relevant communications experience.
· Must have a Bachelor’s degree in communications, PR, English, advertising, marketing, or related field.
· Must have demonstrated experience writing, editing, and proofreading for a variety of communications channels.
· Experience with email campaigns such as HubSpot or Constant Contact and Adobe Creative Suite is required.
· Must be articulate and able to handle client calls when needed.
ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing to enable them to communicate again after they lose the ability to use the telephone. Since our inception, we have existed for one purpose, to improve the lives of our customers. Enabling communication is our passion. We believe in providing the highest levels of service and products to our customers. Our goal is to change lives by re-enabling social connections and independence through using the telephone today and through other services in the future. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base. As a Federal Communications Commission (FCC) – certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security, and professionalism on all calls. For more information, visit clearcaptions.com.
This is a Remote/Work from Home position reporting to the Quality Assurance Manager.
Position Summary:
The Quality Assurance Analyst position is an exciting, multi-faceted position that requires an effective candidate with varied skills and abilities. The Quality Assurance Analyst will perform tasks involving quality assurance, training, and training assistance, reporting and ad-hoc support for our product. The Quality Assurance Analyst will analyze, evaluate performance, develop scripts, and audio files. The Quality Assurance position will interact with teams in several different locations in and outside of the country. This position best suits someone who enjoys working on their own setting goals and consistently meeting them.
What you will do: Work independently with little daily oversight or supervision. Must exercise sound business judgment in matters that directly affect the company’s compliance with FCC regulations. Assist in design, development and implementation of advanced tools with regards to a national and international quality assurance program. Work collaboratively and with decision making power inter-departmentally (and with employer’s customers) on various projects. Write test scripts, perform mock test calls, and remotely monitor calls. Evaluate calls via Remote Monitor/Scripted Calls/Recorded Calls. Discern meaning from listening to a variety of accents, regional dialects and areas of knowledge. Participate in calibration sessions for call center staff. Provide feedback to team and call center team leaders and managers. Subject Matter Expert on quality tools. Plan, implement, and/or participate in calibration/QA activities. Analyze data to identify patterns, trends, anomalies, create reports, and interpret/explain data and to solve problems. Set your own schedules and meet deadlines on a daily, weekly and monthly basis to meet business/team/individual goals (non-adherence based scheduling). May be required to use personal, independent judgment and discretion in matters directly impacting agents’ employment status. These matters include but are not limited to quality and SLA standards, programs and procedures run in the call centers, matters of FCC compliance as well as confidentiality and ethics. Must support the business 24/7 which will regularly involve duties outside of their regular work hours. Primary business hours are M-F; however, some activities may be required outside of normal business hours. Use independent judgment to implement improvement programs with various subcontractor companies which impact ClearCaptions. May provide oversight and implement procedures for recruitment and hiring activities of the subcontractor call centers.
The kind of people we look for: Versatile people who thrive on variety and challenge. Excited about working in a fast-paced environment. Innate problem solvers who want to grow in a flexible, collaborative culture. Takes initiative, pushes boundaries, motivated to innovate. Qualifications: Associate or bachelor’s degree preferred but not required. Direct work experience in quality assurance preferred. Proficient in Microsoft Office/Office 365 products. Intermediate knowledge of Excel preferred, including the ability to extract raw data from multiple sources to create reports. Excellent English language written and oral communications skills. Experience with the following is a plus:
Captioning, Customer Service, Sales, Technical Support
Process innovation and documentation production
Knowledge of or previous experience with Salesforce software
Physical Demands: Employees may experience the following physical demands for extended periods of time: Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%). Keyboarding (70-90%) Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%). Work Environment:
100% Remote:
Work environment is primarily indoors at home, customer or vendor site, or other business meeting venue, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions. Travel (up to 5%) may include overnight and out-of-state travel.
Compensation: $22.00/hr to $26.46/hr with consideration to experience and geographical location. Please see www.clearcaptions.com/careers for an overview of our generous benefits program.
Intrigued to learn more?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
ClearCaptions is an equal opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you! The International Social Media Senior Specialist & community manager role will ensure the brand visual standards, character, tone and imagery are upheld and maintained in Wendy’s International markets. This role will work cross functionally with the international and US marketing teams, regional marketing teams and external agencies to ensure the best practices and guidelines are followed. This role will be the primary owner of centralized social media agency relationships. Specific areas of focus include but are not limited to: Audit and coach FZs on paid media campaigns meanwhile monitoring all Wendy’s social media platforms, advising when changes are needed, reviewing and approving paid media campaigns across social media channels, campaign reporting and analysis, new channel/partnership development, timeline management of content development and execution, maintenance of internal processes for storing and approving creative assets. Fluency in Spanish is mandatory due to scope of this role.
Responsibilities Paid social marketing campaign management working directly with agency partners and external teams to develop and monitor full year-long calendar of activity. Social reporting and analysis, identifying new methodologies and communicating best practices with key cross-functional partners. Evolve and maintain an asset management system to deliver turn-key creative to international markets. Drive new channel/partnership development according to strategy. Monitor social media trends and FZ social media activity.
LI-Remote
WHAT WE EXPECT FROM YOU Bachelors Degree is required, preferred focus in Advertising, Communications, or Marketing/PR. 3+ years marketing experience, including an understanding and familiarity with all major social platforms. Experience working at or with a large consumer-facing brand. Experience working inside a creative agency, or experience managing creative agency resources. Strong communication skills with the ability to contribute to new process development and develop robust creative deliverable timelines. Spanish language proficiency is required. Self-motivated and able to take proactive approach in ambiguous situations. Wendy’s was built on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world’s most thriving and beloved restaurant brand. Education: Bachelor’s Degree
Travel: 25%
Pay Range: $65,000 – $111,000 Annually
Wendy’s is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.
About Our Opportunity
As a Data Entry Specialist I, you will enter health practitioners’ data into our database and index all corresponding documents appropriately.
To be successful in this role, you will have a high attention to detail and thrive in a deadline driven environment.
Things You’ll Do Here:
Prepare electronic files for computer entry by compiling and sorting information, establishing entry priorities.
Process source documents by reviewing data for deficiencies before entry.
Locate and correct data entry errors or reporting issues to management.
Maintain logs of activities and completed work.
Protects operations by keeping health practitioners’ information confidential.
Verify that all documents are legible, correctly ordered, and have stamp date.
Index corresponding documentation to the appropriate file.
File electronic copies of source documents in the appropriate location.
Self-monitor productivity goals processing at least 8 files an hour with a 98% accuracy rate.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
Where You’ll Work
This is a fully remote role.
Why You Will Love Working Here
We offer employee perks that go beyond standard benefits and compensation packages – see below!
At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you’re ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you!
Perks and Benefits
Generously subsidized company-sponsored medical, dental, and vision insurance
Company-funded HRA
401K with company match and immediate vesting
Flexible working environment
Generous Paid Time Off
Paid maternity and paternity leave
Paid company holidays
Community giveback opportunities, including paid time off for philanthropic endeavors
At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Requirements
What You’ll Bring to the Team:
1+ years of experience in a data entry or data verification position.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Experience working in a fast-paced, detailed, and deadline-driven environment.
A plus if you have:
Experience working in the healthcare industry and with credentialing applications.
ExamWorks is looking for a Credentialing Coordinator to join our team!
The Credentialing Coordinator is responsible for all aspects of credentialing and re-credentialing of health care professionals within the Credentialing Department. This position ensures all health care professionals are appropriately credentialed, which includes the responsibility of maintaining current information on file and within the health care professional database. This position primarily works independently, but frequently coordinates with the Physician Recruitment Team and aids in facilitating physician recruitment.
The schedule for this role is Monday to Friday during core business hours.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Responsible for the completion of health care professional credentialing and re-credentialing for inclusion in the national health care professional network.
Collects and confirms all source documentation including but not limited to: Licensing, specialty certifications, proof of liability insurance, and any/all other required documentation directly from the applicable state licensing authorities, National Practitioner Data Bank (NPDB) and/or other sources as required.
Responsible to maintain the national health care professional database and ensures up-to-date information is obtained at all times.
Responsible for monitoring and managing all re-credentialing requirements and to ensure the collection of all required renewal certifications are on file within the required time frame.
Provides consistent and timely follow-up on all outstanding credentialing/recredentialing needs.
Assists National Physician Recruiters with general administrative support services when needed.
Closes and archives all health care professional files for those no longer participating within the network.
Promotes physician relations and assists with customer service needs as required.
Assists with special credentialing projects as directed by Management.
Maintains privacy and confidentiality of records and information at all times.
Participates in various educational/training or recruitment meetings as required.
Performs other duties as assigned by Management.
Qualifications
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of two years of office experience required with on the job experience in a medical office or related field preferred.
QUALIFICATIONS
Must be able to operate a general computer, fax, copier, scanner, and telephone.
Must be a qualified word processor with a minimum of 40 W.P.M
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Must possess excellent skills in English usage, grammar, punctuation and style.
Ability to follow instructions and respond to Managements’ directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
You’ve got problem-solving instincts, a passion for helping people, and attention to detail that delivers results. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Then this might be the job for you because ExamWorks is looking for a Quality Assurance Coordinator to join our team. You will be responsible for reading medical reports ensuring accuracy by searching for any errors in grammar, medical terminology, and content before sending to our clients.
This position is 100% remote. Candidate must beavailable to work Monday through Friday 10:30am-7:00pm CT. (While training, hours will be Monday-Friday, 8am-4:30pm CT.)
If you think this aligns with what you desire in your next career move, apply at this very moment!
Responsibilities
Performs quality assurance review of IME reports, correspondences, addendums or supplemental reviews.
Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.
Ensures that all client instructions and specifications have been followed and that all questions have been addressed.
Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.
Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.
Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report.
Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists.
Ensures the provider credentials and signature are adhered to the final report.
Identifies any inconsistencies within the report and contacts the Provider to obtain clarification, modification or correction as needed.
Assists in resolution of customer complaints and quality assurance issues as needed.
Ensures all federal ERISA and/or state mandates are adhered to at all times.
Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications.
Promote effective and efficient utilization of company resources.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
College graduates, those looking to gain experience, and those who are seeking a career change are all welcome here!
High school diploma or equivalent required
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
Must possess excellent skills in English usage, grammar, punctuation and style
Demonstrates accuracy and thoroughness
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
The Evaluation Systems group of Pearson offers dynamic teacher licensing and performance assessment solutions. Our custom teacher licensure testing programs are 100 percent aligned to state standards. We also provide a wide variety of teacher licensure testing services such as test development, administration, and scoring. We work in a collaborative environment and are passionate about education.
Scoring offers the opportunity to network with other professionals and stay abreast of the latest developments in your field. Scorers have a direct impact on the quality of the next generation of teachers and help to maintain professional standards. Scorers enjoy the change of pace, the mental challenge and the opportunity to give back to their educational field.
Key benefits
Starting rate of $17.49 per hour
Training and scoring are remote
Flexibility to work scoring sessions that suit your availability
Overall Responsibilities
Evaluates responses of teacher candidates in multiple states.
Successfully internalizes training and scoring guide, participates in discussions.
Must be able to put aside personal biases and apply scoring guide according to rubric requirements.
Meets quality and productivity requirements established for the scoring program.
Engage with other scorers in consensus scoring activities.
Pass a qualifying test before scoring.
Qualifications
Have a minimum of a Bachelor’s degree, and
Hold a current Massachusetts professional teaching certificate in English/Language Arts,
or
Have teaching experience in English/Composition courses at the college level in Massachusetts
Basic computer skills (keyboard, mouse)
Ability to sit for extended periods of time
Ability to maintain a confidential work environment
Eligible to work in the United States
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.
Example: A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.
You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.
Who are we?
We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.
In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below:
Compensation: $10.10, part-time (up to 28hours/week) Training: Training is conducted through Zoom, audio and video is required. Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).
Schedules available:
Shifts:
2pm-8pm EST
4pm-10pm EST
6pm-12am EST
Specific Duties, Activities, and Responsibilities:
Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses. Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!” Maintain 95% or above accuracy in response handling Required Skills/Abilities:
Exceptional attention to detail, high standard of excellence/perfection Comfortability on a computer, proficient typing skills (can’t hunt and peck) Proficient in emojis (this isn’t a joke, our users use emojis 💩) Good grammatical, spelling, and logic skills. Exceptional verbal, communication, and written skills. Reliable and responsible to a designated schedule (unreliability will not be tolerated) Must have reliable internet/wifi and a computer with up-to-date software. ** Must be currently living in the U.S. / are authorized to work in the U.S.
Responsible for reviewing OASIS and/or coding for home health and hospice agencies.
Responsibilities
Review OASIS and document recommended changes in in approved system
Review ICD-10 coding and sequencing from documentation in the patient chart.
Complete documentation of results review; ensure workflow processes are timely and accurate
Document reason for change and recommended reimbursement impact.
Review Plan of Care and make recommended changes
Consistently meet chart equivalent targets and quality metrics.
Qualifications
Required
Associate’s degree or above in clinical discipline
At least 1 year of experience in coding, OASIS, and Plan of Care reviews
HCS-D certification
HCS-O OR COS-C certification
Proven ability to consistently meet deadlines
High attention to detail with excellent organization skills
Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth
Preferred
Quality assurance (QA) work experience in a post-acute setting
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
Job Details Description Virtual Medical Scribes make a difference by…
Reducing physician burnout and turnover! Improving accuracy of clinical documentation! Allowing physicians to focus more on their patients! Virtual Medical Scribes document physician-patient encounters by…
Actively listening to live conversations between physicians and patients. Communicating and verifying patient information with physicians. Utilizing EHR/EMR programs like Epic, Athena, Cerner, etc. Why work with AQuity?
Work from the comfort of your own home! Our scribe teams are 100% remote. Opportunities for growth and leadership experience! Company equipment is provided! (Upon successful completion of training program.) Great benefits including insurance options, 401k, holiday and paid time off. What skills do YOU need to be successful as a Virtual Medical Scribe?
Working knowledge of medical terms through: Recent clinical experience as a medical assistant, medical transcriptionist, etc. OR college-level courses in medical terminology, anatomy, and physiology. Successful completion of AQuity’s scribe training program. Strong computer and typing skills. (Typing test required.) Strong communication skills including: Ability to hear and understand all information provided by patient or healthcare provider in a remote environment and transcribe into clear written records. Excellent listening skills and ability to understand diverse accents and dialects of physicians, their staff, and patients. Bilingual scribes needed (Spanish). (Not required.) Other position requirements…
Availability to work full, uninterrupted 8-to-10 hour shifts during normal business hours (Monday through Friday, 7am to 7pm). 18 years of age or older. Currently live and authorized to work in the borders of the United States. HIPAA compliant and noise-free workspace. Secure, high-speed internet connection. (Satellite internet not acceptable.) Personal computer compatible with Microsoft programs used for training. (Company equipment is provided after training.) Company Description:
Headquartered in Cary, NC, a suburb of Raleigh, AQuity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, AQuity Solutions is focused on delivering superior business results. AQuity Solutions provides healthcare professionals with key services including Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.
Keywords: ED Med Scribe, Remote Scribe, WFH healthcare worker, Chief Scribe, Urgent Care Scribe, Medical Transcriptionist Compensation and Benefits: The pay range for this position is $9.00 – $12.00 per hour (unless dictated by state/local minimum wage). Pay is based on several factors including but not limited to current market conditions, location, education, work experience, certifications, etc. Aquity Solutions offers a competitive benefits package including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). Aquity Solutions is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Qualifications Behaviors Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
Who are you?
You are a people and HR professional! You know our employees and teammates are our customers, and your priority is getting it right for them. You’re an approachable, proactive, and empathetic partner; when questions are asked or problems pop up, you find the answers and lead the resolution. You prioritize the support work of the Virgin Pulse People Team, and are the organization’s go-to for supporting our company’s HR process & policies.
You don’t take problems at face value – you dig in and involve all the relevant parties, making sure you’re recommending the absolute best solutions for our business and our colleagues. Organization is your secret power – you genuinely like to be part of the solution, you could write a book on process and process improvement, creating and tracking relevant forms and reports is like breathing to you, and being responsive is your passion! You must be comfortable providing administrative and project management support for the People time function. Primary emphasis is on personnel data processing, and collection, maintenance, organization, and communication of human resources data to ensure that employee data is up-to-date and correct in our HRIS Systems. The position requires the creation and practice of sound human resource policies for the development of the organization.
In this role you will wear many hats, but your knowledge will be essential in the following:
The HR operations specialist will work closely with the people leadership team to consistently seeking to standardize, centralize and automate HR processes across the entire company.
Work with the Managers of HRIS & Payroll to focus on identifying, standardizing, centralizing, and automating HR tasks throughout the organization.
Be the liaison between HRBP’s & VP colleagues in resolving employee issues.
Partnership with HRBP’s to ensure compliance with payroll and benefits processes and procedures.
Takes ownership of all assigned tasks, initiatives, inquiries, and escalations within the Global HR Shared Services functional area(s) of specialization and makes sure that they are resolved and completed efficiently and with a superior level of quality.
Follows up and provides continuous feedback, guidance, and information to customers, key stakeholders, and peers within the HR functional area team.
Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility.
Work closely with individual managers and supervisors to train and maintain our time & attendance data with integrity and accuracy.
Ensure compliance, quality, efficiency and accuracy of information, data and HR system reporting.
Assists with preparation and compliance for internal and external audits as required. Assists training sessions with the HR community on related topics, such as services and updates.
Provides HR assistance for Employee situations such as benefits, payroll, retirement plans, FMLA etc. Responds to questions and concerns from Employees globally.
Complete special projects as assigned. Effectively prioritize tasks and manage time.
Manage all aspects of new hire onboarding & orientation for employees globally. Work with managers/supervisors in the solution of employee relations problems, recommending action as required. A Perform all other duties, as assigned.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
What you bring to the Virgin Pulse team
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
5+ years of professional HR experience BA degree in human resources management, or related field preferred
High School Diploma or GED and 3 or more years’ experience in an administrative role OR a Bachelor’s Degree and years’ experience in an administrative role
Completed HS diploma is required
Knowledge of human resources policies and practices and federal and state employment laws
Ability to work both proactively and independently and in a highly collaborative environment
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
MS Office Suite skills
Experience ADP will be an added advantage
Microsoft Office Programs and excellent interpersonal and communication skills are also necessary
Experience working in a HR Shared Services environment
Privacy laws and applicable benefits and payroll regulations
Excel
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Research and Data Entry Assistants support Study.com’s scaled email outreach effort to get out the word about our resources and product offerings. Our ideal data entry assistants are self-motivated and thoughtful with excellent research and critical thinking skills.
Project Description:
Research and Data Entry Assistants evaluate a variety of websites and find the best contacts for approved sites. Working on multiple, simultaneous projects, you would assess the content of a project’s resource, evaluate provided websites as potential linkbuilding partners, and determine whether they fit with the project resource. You would also be responsible for finding the best contact for each approved website.
This is strictly a research role; this position does not require communication with external sites.
Required Qualifications:
Successful candidates for this role will have the following experience or abilities:
Online research
Content evaluation and website vetting
Access to U.S.-based websites
Critical thinking and evaluation
Detail oriented
English language fluency
Able to work independently
Responsive to project changes and feedback
Preferred Qualifications:
The following experience or abilities are helpful to have but not required:
BuzzStream, Smartsheet, and Microsoft Office
Data entry
Link building
We Offer:
Reliable Payments: Timely, reliable payments twice a month via PayPal. Work is paid hourly.
Independence: No waiting, no assignments, and a large library of projects for you to select from and work on.
Flexibility: Work from anywhere, at any time, completely online.
Supportive Staff: Access to a supportive in-house team to answer your questions.
Even if you don’t meet all the requirements for an Online Research and Data Entry Assistant at Study.com, we encourage you to apply anyway. Click “Apply Now” at the bottom to complete an application and submit your resume!
Our pay range for this role is paid on a per project basis which can slightly fluctuate based on the type of preparation required.
Modernist Cuisine is looking for a candidate to join the team on a journey to better understand food and cooking. In addition to our primary research, we are very interested in deeply analyzing recipes from around the world. We have a large, diverse library of books that are being used for this specific project as well as structured recipes that we automatically extract from online sources such as blogs, cooking websites, etc. The candidate will be participating in the effort to make sure we correctly capture the world’s best recipes to create the world’s largest database on the subject.
This is a remote, part-time contract role working up to 40 hours per week. We are accepting applications from U.S. based candidates only.
Responsibilities:
· Review and edit recipes automatically captured by our data extraction tools to make sure recipe data is correctly and fully stored in the database.
· Assist in extracting additional online recipes and converting them into different file formats as needed.
· Collect additional required culinary information available online to augment recipes extracted for analysis purposes.
Key qualifications:
Meticulous, focused, comfortable with repetitive tasks, attention to detail, reliability.
Strong computer skills – Excel and Web browsing.
Language skills (French, Spanish, German) a plus but not required.
Must be 18 or older.We are an equal opportunity employer
Student Success is hiring for remote, work from home opportunities with immediate availability.
Student Success brings virtualized support and technology enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better educational experience for everyone by extending institutional resources to meet the growing demands of learners.
The Enrollment Chat Specialist will work with/assist potential customers to inform them of available product offerings, consult with them on the best product for their situation, assist with enrollment questions, and provide solutions for the customer.
Position responsibilities:
Providing information and support for individuals navigating the application, decision, and enrollment processes into Stride public and private schools
Providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolves typical process problems as they occur to ensure family satisfaction
Managing high chat/SMS volume of both inbound and outbound messages, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills
Discussing product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes
Utilizing Knowledge Base to keep up to date with frequent changes to schools and their enrollment policies and procedures, messaging these appropriately to parents/primary caregivers
Acting as an initial and ongoing contact point for enrolling families, staff, and internal departments
Answering prospective and enrolling families’ questions and concerns with one or more of Stride’s school products or services
Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
Assisting management with special projects relating to customer service
Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
Assisting customers who have requested information and sharing details about various online schooling options
Understanding differences between public and private charter schools, home schooling, and other product offerings with the ability to describe the differences to potential customers
Providing recommendations to parents/primary caregivers on which school solution is the best for their situation
Explaining the enrollment processes, and next steps based on the product chosen
Meeting key performance indicators for employee attendance, quality assurance, customer satisfaction, customer loyalty, and schedule adherence
Requirements:
Must be able to work from home
Able to sit and work at a desk and on the computer for extended periods of time
Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Able to pass a typing speed test and type 50 WPM
Must have previous chat experience
Solutions-oriented
Ability to identify customer educational needs and find appropriate solutions
Computer knowledge and internet navigation skills
Ability to handle multiple job tasks at one time and escalate issues in a timely manner
Effective oral and written communication skills
Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
Minimum Internet Requirement
Highspeed Internet Connection (Cable, Fiber, DSL)
20 Mbps Download
10 Mbps Upload
100ms Ping or less
Jitter: 40 MS or less
Hardwired Connection
Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges
Qualifications:
Must be at least 18 years old
High School diploma or equivalent combination of education and experience
Preferred skills/qualifications:
College degree or some college completed
1+ year of customer service experience
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
Pay rate is $13.00/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is available for candidates residing in the following states: AL, AR, FL, GA, IN, KY, LA, MI, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, WI, WV
Location: Remote, located in US, must work CST Job Type: Ad Hoc, Bench type position Hourly Pay: $30/hr W2
Our best-in-class in-house studio at a major oil and gas Fortune 50 company is looking for a Proofreader to join their team. This role would be a bench role, meaning ad hoc, project based work. This full-service studio produces print, content, digital, interactive, training and video deliverables. This role is a bench opportunity and completely remote. This person MUST work central time zone hours and be located in the US. Responsibilities:
Reads and provides comments on all Studio projects including but not limited to print, web and writing projects.
Accuracy of references, web addresses, phone numbers, footnotes etc.
Compliance with brand guidelines.
Consistency and accuracy of layout components (spacing, capitalization, etc.).
Ensures all client annotations are understood.
Copyediting assistance to improve content and readability.
Provides final sign off for proofreading of projects prior to client release.
Adheres to Studio standard operating procedures and workflows.
Qualifications:
Experience level: Experienced
5 + years of professional level proofreading experience.
Corporate or in-house advertising agency experience.
Project Management tool experience (Workfront or similar tool).
BA in Communications, Journalism or English (or equivalent).
Mastery of spelling, grammar, punctuation, and context.
Ability to apply proofreading best practices.
Closely collaborates with designers and writers.
Operates effectively in a fast-paced environment, with the ability to prioritize tasks/projects according to clients’ needs.
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop, or Elo7 you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human
Job Description
What’s the role?
As a Data Analyst in Payments Fraud, you will be instrumental in establishing a connection between two very prominent domains at Etsy, Payments and Fraud. The analyst will be essential in crafting foundational data understanding by connecting fraud and payments context, and being a thought partner to the leaders at the forefront of future opportunities in the space. This analyst provides tools for partners to answer difficult questions with easy to use reporting and will be involved in producing recommendations for continued development in these complex spaces. We are looking for someone who understands how to weigh sophisticated opportunities, build robust data reporting tools, and is passionate about thinking and communicating these subjects. Would you enjoy supporting a rapidly growing vector at Etsy and have an impact at the highest level? If so, this could be the perfect match.
This is a full-time position working with the Senior Manager of Payments and Finance Analytics and the base salary range will be $104,000 – $136,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and ourcompetitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.
What’s this team like at Etsy?
Payments and Finance Analytics (colloquially Money Analytics) is an analytics team committed to applying the techniques of data science and analytics to drive significant insights, including:
Understanding the nuances of Etsy’s payment processing data and the myriad interactions with our financial systems.
Building rich data sources of truth that interweave complex payments data and foundational data from across the Etsy ecosystem
Finding and advocating for outstanding opportunities for Etsy’s growth that move critical metrics
We are a remote friendly team – all of our collaboration is inclusive of folks in an office and on the screen
What does the day-to-day look like?
Analyze data related to payments to identify potential fraud indicators
Develop unique perspective on fraud prevention by improving upon existing payments data and deriving new insights
Work with internal teams and external partners to monitor and mitigate fraud risks
Produce regular reports and analysis to communicate fraud trends and risks to management
Stay up-to-date with industry trends and new methodologies in payments fraud prevention
Build foundational scripts using SQL and database skills
Craft outstanding dashboards and visualizations using Looker
Participate in dialogues with external vendors and partners including technical developers
Continually evaluate and refine your technical toolkit; teach what you learn to the team
Possess a deep level of curiosity and appetite for learning, which drives you to finding unique solutions.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
Qualifications
Qualities that will help you thrive in this role are:
2+ years experience supporting payments or engineering teams as an analyst or in a quantitative role in which you extracted meaning from rich data sets.
Have an understanding of payments and fraud and how they interplay
A proficiency in SQL and in one of or both Python or R
An ability to communicate your insights verbally, visually and in writing.
A deep feeling of responsibility for the quality of your data and the integrity of your work.
A passion for reproducible work and tools to this end; you can mentor others how to make their own work better and more efficient.
A curious nature about subjects such as quantitative analysis, data visualization, and process efficiency.
A trust in and alignment to Etsy’s vision, mission and values.
Additional Information
What’s Next
If you’re interested in joining the team at Etsy, please send a cover letter and resume telling us why you’d be right for the position. As you’ve hopefully seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So write to us and tell us what you’re all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
For U.S. roles only:
Many Etsy roles are open to remote candidates, and you’ll be able to identify which ones within the location header of each job description. We’re open to remote hires from all U.S. states except Hawaii and Alaska.
Per Executive Order 14042, new or prospective Comscore, Inc. employees in the United States, must provide proof of complete vaccination, or approved exemption on the first day of their employment.Collects and inputs domestic theater and studio related data. Identifies and utilizes various methods of reporting to complete data.
Key Activities:
Monitor theatres normal reporting time and evaluate the need to contact or communicate with the day shift on issues that can be handled during the day.
Keep track of received data and source documents.
Prepares and sorts source documents, and identifies and interprets data to be entered.
Researches and locates theaters to be entered.
Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.
Researches pre-release data and contacts originator to confirm.
Contacts originators of source documents to resolve questions, inconsistencies, or missing data.
Makes necessary corrections to information entered.
Successfully performs on job function in the Data Center with minimal mistakes.
Helps peers as time permits.
Makes suggestions to improve the processes.
Trained at and performs three different job functions in the Data Center with minimal errors.
Takes initiative to float from job function to job function to meet department needs.
Assists new Data Center Employees.
Trains new employees as required by Manager.
Compensation for WA excluding Seattle/SeaTac: $15.74 Hourly
Core Qualifications:
HS Diploma or GED
0-1 year of related experience and/or training
Data entry experience
Experience using internet search engines in a research capacity
Demonstrated proficiency with Microsoft Office Suite
Ability to meet deadlines in a fast-paced environment
Detail-oriented
Ability to write simple correspondence
Possesses solid oral and written communication skills
Effectively present information in one-on-one and small group situations to customers, clients, and other employee organizations
Flexibility to work on any night of the week including weekends and holidays
As a key member of the Marketing team, the Social Media Content Specialist will help drive the growth of our social media channels by developing consistently engaging content that supports brand goals and marketing initiatives. You’ll report to our Director of Marketing, Emma Werner, and will work closely with both the Marketing team as well as cross-functional teams at Magoosh.
This is a 100% remote role (i.e., work from anywhere in the U.S.!). You must reside and be authorized to work in the U.S.
Location-based salary ranges:
Tier 1: $83,500-$102,500
SF Bay Area Metro Area
NY Tri-State Metro Area
Seattle-Tacoma Metro Area
Tier 2: $75,000-$92,500
All other cities in the US
What You’ll Gain…
Experience serving as the primary driver of various social media accounts
The opportunity to be creative and own the content development process
Experience making a direct team & organizational impact
The opportunity to collaborate with Product experts within the company to ideate and create content
Speed & agility that comes with a smaller company — close access to decision makers with less red tape, where you can share an idea and implement it – fast!
Flexibility, autonomy, and an engaging & caring work culture that prioritizes DEIB
Access to Learning & Development tools so you can continue to grow in your career
Magooshy benefits and perks , like our Class Stipend that can be used for fun classes (art, gardening, cooking, dance, bartending, etc.)!
In this position, you will…
Support the growth and success of our key social media accounts (TikTok, YouTube, Instagram, Facebook, and Pinterest), primarily focusing on and being the face of our TikTok & YouTube (shorts) channels
Be responsible for the entire content creation process including ideation, scripting, filming and, in some cases, post-production editing
Own content results and iterate based on performance/metrics
Schedule, post, and promote content across platforms, including managing agency-generated content through the post production process
Manage static photo/creative asset ideation and creation (internal and with external contractors) across social media channels
Drive brand awareness through engagement with relevant posts and accounts across social media channels, engaging in social listening for the brand/products across platforms
Research and capitalize on social media trends
Have knowledge of basic social media KPIs (impressions, likes, average view duration, etc.)
You are…
An experienced content creator & social media guru
You have expertise in developing engaging short-form style YouTube shorts & TikTok content that performs well and drives growth (from ideation to post-production)
You know how and why different types of content and strategies perform differently across social media platforms and are able to optimize content for each channel individually
You enjoy keeping track of social media trends and respond quickly
You are familiar with social media scheduler platforms (ex. Later, Hootsuite) and photo/video editing software/apps (ex. Canva, Capcut)
An effective communicator
You are thoughtful in the way you communicate—both verbally and in writing—and you understand the importance of not only what’s being said, but also how and when it’s said
You always consider the intent and impact of your communication on your audience and constantly seek out and are receptive to feedback
You know how to relate to, capture and engage with your audience, utilizing scriptwriting and copywriting skills, as well as your on-camera presence
Creative, organized, and agile
You have lots of ideas and love to think outside of the box when it comes to content marketing and brand awareness strategies for social media
You are able to execute against timelines – you thrive in a fast-paced, dynamic environment
Not least, you have a passion for making a difference and leveling the education playing field!
Extra credit if you…
Have experience creating content for digital products, educational content, and/or tech related content
Have experience working with Adobe Premiere, Photoshop, and/or After Effects
iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.
About this role:
Responsibilities include:
Support AT Clinical Operations by performing daily administrative responsibilities.
Perform and/or coordinate daily AT administrative tasks including but not limited to device data requests, registration corrections, expedite requests, and pacemaker verifications.
Support AT Final Report scan allocation workflow
Participate in process improvement projects.
Provide feedback regarding any systems or concerns to the AT Clinical Operations Manager
Complete and pass all required training modules.
Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify)
Adherence to HIPAA Guidelines and Good Clinical Practices
Other duties as assigned.
About You:
Entry level role with minimum 6 months data entry and/or clinical experience in a high-volume customer care, medical industry, or sales operational support environment.
Knowledge of medical terminology preferred.
Strong PC proficiency including working knowledge of Microsoft Outlook, Excel, Adobe, and PowerPoint
Proficiency and experience in working with multiple applications at a time.
Positive attitude and team player
Ability to use critical thinking skills.
Excellent interpersonal, organizational, and communication skills
Work Schedule:
Monday – Friday: 5-day work week/40-hours per work week
This is a remote/work from home position, a strong internet connection will be necessary.
What’s in it for you:
This is a full-time position with a competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.
IRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!
FLSA Status: Non-Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
The Editor/Proofreader reviews copy and creative outputs from every agency department for punctuation, grammar, style, accuracy of details, clarity of message, and adherence to brand standards. Other responsibilities for this position are described below.
Some challenges you’ll tackle
Proofread/edit multiple types of creative outputs, including but not limited to:
blog posts
websites, email, e-newsletters
display ads
direct mail
print ads
collateral
video scripts
Notify team members of discrepancies in community descriptions, event details, accepted/preferred language, etc., when these become evident in materials being proofed.
Serve as the agency’s sought-after resource for copy editing, phrasing, grammatical questions and other creative standards.
Regularly update reference materials in the online Attane Resource Library, used to educate copywriters and other associates about the senior living industry, our clients, and our agency.
Build DAM fact sheets and keep them updated with information supplied by Client Service and our clients.
Show initiative in refining/expanding the role to build bridges across departments and find creative, resourceful ways to support all associates.
What you bring to the team
Thorough understanding of Associated Press Stylebook style; knowledge of other styles (Chicago Manual of Style, MLA Handbook) if client prefers them over AP
Strong attention to detail
Ability to communicate with all team members, from entry-level associates to agency leadership
Senior living experience and/or aptitude to quickly learn about the niche field of senior living
5+ years of advertising proofreading/editing experience
Bachelor’s degree in English Literature, Journalism, or another related field
Knowledge of the mechanics of writing: punctuation, spelling, structure, organization
Excellent communication skills, both written and oral
Team player
Strong problem-solving skills and detail-oriented
Excellent time management skills and ability to thrive in fast-paced environment self-managing multiple proofreading and editing projects daily
Experience working within Digital Asset Management systems and project management platforms, such as Wrike
Get to Know Us
Attane, formerly GlynnDevins, is the leading marketing solutions provider trusted by the senior living, healthcare, and financial services industries to drive sales and business success. Our data-driven understanding of the customer journey and more than 30 years of experience delivering results provide unparalleled value to clients — empowering them to engage with success.
Attane is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, a division of Clark Associates, is looking for entry-level candidates who possess strong writing and research skills to join our growing company as Content Editors. This role focuses on developing and editing engaging written and visual content for our website and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a Content Editor, you will:
Maintain quality control by reviewing content updates, marketing materials, and other site text and employee work for accurate grammar, consideration of our guidelines, and best customer experience
Edit live product pages through internal content management system to maintain quality and ensure items adhere to updated standards
Participate in team meetings and product trainings
Give feedback that’s easy to understand and constructive
Identify larger quality issues in work and introduce ideas for how we can help others improve
Communicate with the Procurement, Site Maintenance, Photo, Video, Design, and SEO departments to complete projects on deadline
We are looking for driven, motivated candidates who:
Have excellent written and verbal communication skills
Possess strong attention to detail
Are able to multi-task and have good time management skills
Are passionate about creating the best customer experience
Are open to navigating situations where others may not be aligned on the best path forward
Are receptive to feedback on their work and feel comfortable giving feedback to others
Take initiative to solve problems independently but can identify when additional input may be necessary
Have superior research skills
Are willing to learn new tasks and new software
Can adopt our writing style
Are open to evolving with the role
Are familiar with the Microsoft Office Suite, including Excel
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.
Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, game room, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.
As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
Work from home benefits include:
The essential computer equipment, such as hardware and software, needed to perform your job.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Content Editor position with you! Submit your resume and apply online today. Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
Operates a computer, entering data accurately to initiate the payment and reporting process.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Operates a CRT/PC terminal by:
Entering required data by accurately interpreting documents and verifying customer files.
Performing required steps dictated by on-line programs and procedures.
Handling exception items as per department practice.
Interpreting billing documents using good judgment.
Understands the basic utility billing concepts and terms necessary for proper data entry.
Logically plans workday by understanding and following all priorities.
Performs entry duties in accordance with proper time and quality standard routine.
Practices good data entry and workstation habits including posture.
Maintains procedures.
Works overtime as requested by management to ensure timely completion of accounts.
Performs other duties as assigned by management.
KNOWLEDGE AND MINIMUM REQUIREMENTS:
Ability to type 8,000 keystrokes per hour.
Ability to grasp and retain instructions, as well as utilize good decision-making skills.
High level of concentration.
Self-motivated.
Accuracy.
Attention to detail.
High school diploma or equivalent required.
Specialized training in keyboarding or prior keyboard experience.
APPLICATION PROCESS: You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.
We are currently only hiring in AZ, IA, ID, IL, IN, MI, MN, MO, NM, NV, UT, WI, and WY
Reports to:
Section Manager
About the role:
Enova has several different consumer lending brands, each with their own unique offerings and customer requirements. As a Customer Service Chat Representative, you will become an expert in one particular brand over the course of our 4 week training program. Once you hit the main contact center floor, you will primarily be responsible for providing superior customer service and a positive experience to our customers.
Responsibilities:
Respond to chats from customers to answer and service any questions they may have
Handle all customer inquiries, requests, and thoroughly educate them on our products and services
Identify, research, and resolve customer questions or issues
Communicate clearly and professionally with all customers, co-worker, supervisors and management
Maintain accurate, up-to-date information for customer accounts
Requirements:
Strong written communication skills so you can connect with customers over chat and email and to take clear notes in our computer system
A desire to create a top-notch customer service experience
The means to independently problem solve
Ability to balance multiple priorities and effectively handle changing situations
Ability to deescalate complex customer interactions
The drive to exceed your goals in a fast-paced, metric driven environment
Ability to succeed in a virtual or office setting
Computer proficiency and accurate data entry skills required
Benefits & Perks:
Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a ROTH option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
Responsible for reviewing OASIS and/or coding for home health and hospice agencies.
Responsibilities
Review OASIS and document recommended changes in approved system
Review ICD-10 coding and sequencing from documentation in the patient chart.
Complete documentation of results review; ensure workflow processes are timely and accurate
Document reason for change and recommended reimbursement impact.
Consistently meet chart equivalent targets and quality metrics.
Qualifications
Required
Highschool diploma or GED
At least 1 year of experience in coding and OASIS reviews
HCS-D certification
HCS-O OR COS-C certification
Proven ability to consistently meet deadlines
High attention to detail with excellent organization skills
Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth
Preferred
Quality assurance work experience in a post-acute setting
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider. Additionally, a positive result for marijuana will not automatically disqualify a candidate from employment if the individual can provide a valid prescription for medicinal use issued in his or her state of residence. A prescription is required even in states where recreational use has been legalized.
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack’s Public Relations Management (PRM) platform enables PR teams to work together to find the right journalists for their stories, send customized pitches, build meaningful relationships with the media, monitor news, and quantify their impact.
Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.
We’re growing quickly, and we’re looking for a process-oriented and data-minded Media Research Specialist to join our team and make a big impact.
As a Media Research Specialist, you’ll be working within the Editorial team on a database that curates hundreds of millions of data points with the most up-to-date information on journalists and media outlets across digital, print, podcasts, newsletters and social media. You should be excited about working in the constantly evolving media industry. You’ll be a great fit for this role if you’re a rabid consumer of information and love helping others.
What you’ll do:
Grow and maintain Muck Rack’s database of journalists and content producers and hit metric-based goals around growth and quality
Serve as a “go-to” person for user queries relating to our database and services
Become familiar with the public relations and journalism industries
Work closely with product and tech teams to improve our platform
Have the opportunity to decide your own future and what responsibilities you’ll have within the team
How success will be measured in this role:
Response time to user issues
Number of requests closed
Quick mastery of internal tools and suggestion of upgrade ideas
If the details below describe you, you could be a great fit for this role:
0-2 years of professional experience (research and/or customer service experience, including internships, is preferred)
Attention to detail and a preference for process and structure
You love and understand journalism/media and have a background in media, public relations, customer service, and/or research
Mountains of data don’t intimidate you – instead they make you curious to dig deeper
You’re a quick study and aren’t afraid to think outside of the box to get things done more efficiently
Excellent communication skills, both written and verbal – you’re equally comfortable drafting an email, jumping on the phone, and presenting to large groups
Familiar with the tools we use (i.e. Google Apps, Intercom, Slack, etc.) and can learn to use new tools quickly
You can’t help but be organized, and you prioritize and manage your time well
Interview Overview
Below you’ll find an outline of the interview plan for our Media Researcher role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
15 minute screening call
1 hour peer panel interview with several team members
Take-home assignment (30 mins max)
30 min interview with a senior member of the team
30 min interview with Muck Rack’s CEO
Salary
The base salary for this role is $27/hour. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Why Muck Rack?
Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!
Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.
Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, and disability insurance for employees and their families. We offer two plans with 100% premium coverage for individuals and 85% premium coverage for dependents, as well as a range of other plans. Our team also has access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, as well as FSA and HSA options. Team members have access to a quarterly wellness stipend and a free Headspace subscription.
PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, plus paid sick/mental health days, summer Fridays, and 13 paid holidays. In order to combat Zoom fatigue and allow for deep work without interruption, we have implemented “No Internal Meeting Fridays” year round. We also provide up to 16 weeks of fully paid parental leave.
Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development.
Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.
Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.
*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.
If you’re excited about an opportunity at Muck Rack but your experience doesn’t align perfectly with the requirements of the role outlined here, please don’t let it stop you from applying. We’re committed to building a diverse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we’re committed to a fair and consistent interview process and candidate experience.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Claim Processing
Monday – Friday
8:00 am until Clean Desk
Overtime Possible
Pay Starting at $15/hr
Requirements:
Proven computer skills
Experience in windows environment
Excellent written communication skills
Problem solving abilities
Possess ability to maintain accuracy and production standards
Work independently
Ability to read, search electronic documents
Execute written instructions
Able to read and understand EOB, and medical bills, and medical claims/paperwork
This is a Data Entry position; however, you will also need to have written communication skills. You will be responsible for reading receipts, doctor bills, EOBs, and basic medical paperwork. Our training team will train each person with the base knowledge it takes to understand how to read these items, and how they would apply to the claim process.
We will be using guidelines provided by the client to adjudicate claims, within the client owned system. You will be responsible for locating specific information on the submitted documents and entering it into a web-based application.
Production: Everyone is required to reach the expected production within 6 months. The required production is 45 claims an hour.
Additional Information Remote Based Position Job Number 23077597 Job Category Administrative Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Non-Management
JOB SUMMARY
Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
California Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Colorado Applicants Only: The pay rate for this position is $18.00 per hour.
New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $25.20 per hour.
Pay: $13.50/hour + Performance-based tiers – The current team average at one year of employment is $16.47!!!
Schedule: Monday – Friday 8 am – 5 pm
LOCATION: REMOTE
Overview
The purpose of an Exceptions Specialist is to look into abnormalities that appear on our client’s bills. As a Utility Expert you will learn to decipher when meter reads and other information on the bills seems to be out of the ordinary. You will be a part of a team that has the potential to make a big impact on our clients. For example, in 2022 we were able to save our clients a combined total of $2,381,327.63!!!
Responsibilities
As an Exceptions Specialist, you will:
Research and resolve anomalies in utility provider bills.
Communicate with utility providers and clients through email and on the phone.
Determine the best course of action to resolve issues and contacting the necessary party.
Detect inefficient processes and find innovative solutions
Medium phone usage-outbound calls with providers and clients, 25% of your day.
Preferred-Skills
Attention to detail
Ability to explain complex ideas, both verbally and written, using clear, professional language
Ability to prioritize time well and push yourself to consistently achieve higher goals
Problem-solving skills – ability to independently use the resources and tools provided to you
Comfortable using a computer, Google Drive, and Excel
Committed to quickly learning and adapting to new computer software
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