Article Reviewer (Contract)

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Wedding Host

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Data Entry Specialist (Medical)

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Senior Chat Sales Representative

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Crash Data Processor

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CHAT WORK FROM HOME JOBS HIRING NOW!!!

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

1.  Digital Live Chat Agent 
2. Coordinator of National Online Emotional Support (Remote-CHAT)
3. Sales Advisor – Digital – Remote Optional
4. F301 Non Voice Customer Service Representative for a Skincare/Aesthetics Brand
5. Part Time Remote Customer Service Chat

Claims Audit Specialist_Quality Assurance

by twochickswithasidehustle | Jul 17, 2023 | Uncategorized

Copywriter (Contract)

by Kay Tay | Jul 14, 2023 | Uncategorized

Greenlight is a fintech company that makes a debit card for kids and companion apps for the family. We proudly serve more than 6 million parents and kids, with in-app tools for sending money, setting savings goals, monitoring balances, managing chores, automating allowance, and investing.

But that’s not all that we do. Here at Greenlight, we are on a mission to support parents and help every kid grow up to be financially healthy and happy. It’s no small task, but it’s the reason we leap out of bed every morning to come to work. Because creating a better, brighter future for kids depends on it.

Greenlight is looking for an organized, strategic, and collaborative copywriter to join our marketing team. This copywriter will be focused on content for social media (Instagram, Facebook, TikTok, Twitter, and LinkedIn), creating short-form copy for events and postcards/mailers, crafting compelling copy for emails based on CRM best practices, and more.

The best candidate has a knack for quippy, clear, ownable copy, proactively collaborates across different teams, masters channel best practices, self-manages several priorities while remaining organized, and consistently over-delivers strategic and creative work. This person is a stand-out communicator who believes no work is above or below them and thrives in a fast-paced, ever-changing environment.

What you will be doing:

• Quickly learn and master our tone of voice and style guide and flex that tone across our social media, email, B2B, and employer branding copy.
• Craft captions for all our social media channels, pitch ideas for social posts, write for special events, review and craft copy for direct mailers, and more.
• Proactively collaborate with marketing designers to deliver cohesive work — and present that work to stakeholders with confidence and backing behind your creative choices. 
• Always proofread your work and deliver work on time, with time management help from our project managers.  

What you should bring:

• 4-6 years of experience writingImpeccable copywriting skills 
• Organized, self-aware, collaborative, team player
• Bonus points for an interest in or experience with finance or tech space.

Who you are:

• An impeccable writer who writes short, concise, creative copy to speak to young people and their parents. 
• Creative and strategic. You love telling stories, and you know how to tell those stories in the Greenlight tone, in a succinct and never-been-done-before manner.
• Able to handle multiple projects under tight deadlines.
• Organized, accountable, collaborative and detail-oriented
• .A team player. No work is above or below you. 

Now, it takes a special kind of person to join a never-been-done-before mission like ours. We need people who love working with each other because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a generation of financially smart kids, apply to join our team today.

APPLY HERE

Digital Content Specialist – Portal & eCommerce

by Kay Tay | Jul 14, 2023 | Uncategorized

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.

In this position… 

The Digital Content Specialist is a member of Ford Pro’s Digital & UX group within the Marketing team.

This position supports Ford Pro’s authenticated systems and website, along with legacy commercial sites and is the business point of contact for day to day site content management and authoring, as it relates to internal & dealer-facing tools. Core responsibilities include project management and site maintenance, lead prioritization efforts for all strategic enhancements and site updates driven by stakeholders, and ownership of tools available in a consolidated dealer portal.

This role will partner closely with product owners, technology teams, and other marketing functions for various offerings including, but not limited to, Vehicles, Intelligence, Charging, Finance and Service. 

RESPONSIBILITIES

What you’ll do…

• Manage and maintain FordPro.com and legacy sites content and experience specific to eCommerce implementations
• Manage and maintain tools and content designated for special authenticated portion of FordPro.com as Dealer Portal and internal tools
• Serve the vertical partners as the key point of contact for update requests and prioritization of business needs into web presence
• Verifying and closing all jira production tickets by working with and managing Authoring team
• Appropriate Site & functional testing/validation (both launch and regular releases) to aid in identifying errors or defects not covered by the Perficient test team responsibilities (ie. copy accuracy, functional process and data accuracy)
• Ongoing competitive assessment and benchmarking of digital best practices
• Support MYCO process in partnership with product marketing/brand managers, and partner with Retail/Enterprise team to ensure cross-enterprise commonality or functionality when necessary as it relates to sales and ordering tools
• Partner with FordPro international digital teams to ensure consistency and alignment of launches and tools
• Monitor and execute multiple initiatives and projects simultaneously
• Manage stakeholder expectations by proactively identifying problems and solutions
• Support senior leadership team for any communication and presentation needs

QUALIFICATIONS

You’ll have… 

• Bachelor’s Degree in Marketing, Communications, Strategy or Leadership (or equivalent experience)
• Working experience in digital marketing, content marketing, and/or authoring
• Strong project management, problem-solving, verbal/written communication, and multitasking skills

Even better, you may have…

• Proven ability to build consensus and work effectively within a cross-functional team
• Passion for building relationships and proactive communication
• Motivated and strong detail-oriented approaches
• Understanding of quantitative and qualitative measurement frameworks and KPIs for digital marketing
• User centricity, balanced with meeting business objectives
• Process-oriented mindset with an eye for potential efficiencies 
• Data analytics-oriented – Ability to drive KPIs/data analytics in all decision making and tactical marketing actions

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? 

No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time. 

APPLY HERE

Grant Writer

by Kay Tay | Jul 14, 2023 | Uncategorized

Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.

Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.

Our core values guide everything we do, including every hiring decision we make. They are: 

• People – People first. People second. People third. 
• Quality – Beautiful products that function and last. 
• Honesty – No drama, no surprises, no BS.  
• Joy – Kids at heart, seeing potential everywhere. 
• Mistakes – Make them, don’t repeat them. 
• Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
• Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
• Proofread proposals to correct errors before submission.
• Submit completed grants on time and in the requisite document format.
• Complete concept papers outlining problems and program-driven solutions.
• Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
• Coordinate with other staff members on issues of reporting and compliance.

Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org. 

The Job

Full-time remote position reporting to the Chief Partnerships Officer

Position Overview

This role is part of a six-person Business Development team, supporting the team through expanding its institutional grant-seeking capacity. The Grant Writer serves as a major engine for driving grant proposals at Splash, working in close coordination with the other members of the Business Development team and relevant counterparts in Finance and Program.

Roles and Responsibilities

•  Plan, coordinate, and write grant proposals, including all required supporting materials, in collaboration with relevant staff members and approval of Chief Partnerships Officer.
• Craft grant proposals that are well-researched and customized to adhere to stipulated funding requirements and Splash’s organizational needs.
• Proofread proposals to correct errors before submission.
• Submit completed grants on time and in the requisite document format.
• Complete concept papers outlining problems and program-driven solutions.
• Serve as active member of the Business Development team and participate in relevant internal meetings to share updates on grant writing processes.
• Coordinate with other staff members on issues of reporting and compliance.

Qualifications

• A minimum of 7 years of grant writing experience, spanning both private and public sources of funding.
• Strong familiarity and fluency with government grant processes, including but not limited to USAID, OFDA, DFID and others.
• Fluency in putting together grant budgets for a wide variety of funding needs.
• Comfort with prospect research and with helping to expand institutional funding pipelines.
• Ability to write proposals for both unrestricted and restricted sources of funding.

 The Ideal Candidate

The ideal candidate will have a nimble and fast-moving attitude and will be able to work collaboratively across different cultures, departments, and geographic locations. The candidate will be a self-starter and will be able to take direction quickly and thoroughly, with a strong attention to detail.

Location, Compensation, and Benefits

At Splash, we are committed to living out our mission every day, and that starts with providing benefits that allow our employees to care for themselves and support their families.

• Splash works across multiple time zones and embraces flexible, dynamic work schedules. Team members are welcome to set standard work hours within their time zone, however some availability to accommodate periodic off-hours work is preferred. This expectation is balanced by the benefit of a self-managed schedule that allows for personal time as needed.
• Splash believes we must invest in you so that you can succeed.  This means we will equip you with the resources and technology to excel, and onboard you in a way that highlights Splash’s ethos, culture, history, successes, and challenges.
• The annual salary range for this position is $75,000 – $85,000. This will be reviewed at least annually.
• Splash provides generous benefits including 18 days of paid time off, increasing by 2 days each year up to 28 days, and 11 paid holidays.
• Wellness Fridays (reduced working hours on Fridays); medical, dental, and vision; and a 401K plan with a 3% match.
• We provide additional paid time off for all staff between December 26 to New Year’s Eve to recognize end-of-year stress and time for reflection, rejuvenation, and planning for the holidays.

APPLY HERE

Entertainment Editor, Her Campus

by Kay Tay | Jul 14, 2023 | Uncategorized

Her Campus Media is the #1 media portfolio for college students and Gen Z. Our brands — Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, and Generation Hired — reach an audience of over 10 million readers and 550K social followers, and count more than 50,000 influencers and student ambassadors at 1,600 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip Gen Z to realize their dreams as individuals and for society. We also power full-service, integrated marketing programs for the world’s top brands, who partner with us to create authentic, meaningful connections with our audience.

Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers!

Job Description

Her Campus is seeking an Entertainment Editor to shape its Culture vertical into a prime destination for Gen Z college students. This editor will work with part-time collegiate writers to cover celebrity, music, TV, movies, and book content on a daily and weekly basis, packaging all stories for success on both Search and Social platforms. This Entertainment Editor should be comfortable assigning, editing, and writing both long- and short-form pieces that appeal to a Gen Z audience. The ideal candidate will create and maintain relationships with industry contacts, and be skilled at organizing, conducting, and editing features with talent. The Entertainment Editor will be responsible for covering live and breaking events as needed. This editor should also be comfortable working with aspiring writers in college, giving them clear direction and helpful feedback to improve their writing, editing, and professional editorial skills.

As a leader on the team, the Entertainment Editor will help strategize opportunities for brand growth and identity, manage editorial packages and franchises, and work with the other vertical editors to identify trending topics, covering them from multiple angles. Alongside senior members of Her Campus Media, the Entertainment Editor will use analytics to implement strategy adjustments in the hopes of growing traffic. This editor should constantly have their finger on the pulse of Gen Z, and effectively package that interest into stories that Her Campus readers love.

This role will report directly to Her Campus’ Site Lead, and manage a team of 10-12 writers every semester.

Responsibilities and Duties:

• Assign, edit, write, and effectively package Entertainment stories that appeal to Her Campus readers
• Manage a team of 10-12 national writers, editing and publishing their work and giving constructive feedback for professional development
• Keep an Entertainment editorial calendar, and plan for relevant TV, movie, and music releases
• Create and maintain relationships with industry contacts
• Organize, conduct, and edit features with talent that our Gen Z demographic loves
• Use analytics to implement content strategy adjustments
• Manage editorial packages and franchises

Qualifications

We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• 2+ years of experience assigning, writing, and editing short- or long-form stories
• A passion for entertainment, with the ability to identify up-and-coming trends, shows, movies, and celebs
• Understanding of SEO and proficiency with analytical tools like Google Analytics, Parse.ly, or Chartbeat
• Working knowledge of WordPress and Google Workspace
• Exceptional time management skills, with the ability to juggle tasks of differing priorities at once
• Ability to provide direction and give feedback to collegiate writers

Additional Information

Benefits & Perks

• Eligibility for performance bonuses
• Choice among six health insurance plans
• Dental and vision insurance
• 401k retirement savings plan with company matching
• Unlimited PTO and flexibility to work remotely
• Extremely generous company holiday policy, with eighteen (18) paid federal and office holidays including two (2) floating holidays each year
• Highly parent-friendly culture, including 12 full weeks of parental leave plus additional 4 weeks of part-time parental leave, all fully paid
• Summer Fridays
• FSA and HSA offered
• Life insurance
• Optional short-term and long-term disability insurance
• Free One Medical membership offering same-day primary care over video or in person
• Free Health Advocate services to help navigate the healthcare system
• Dog-friendly office (if in Boston)

Salary Range: $65,000-$75,000
Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter. 

Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

APPLY HERE

Associate Editor, Spoon University

by Kay Tay | Jul 14, 2023 | Uncategorized

Her Campus Media is the #1 media company reaching the female college and GenZennial audience and a full-service marketing agency. We reach over 35 million monthly users across the Her Campus Media family of brands – which includes Her Campus, College Fashionista, Spoon University and InfluenceHer Collective – as well as operate the largest on-campus chapter network and even more products and events that fulfill our mission of serving young women across every platform.

Her Campus Media has been named to Forbes’ 30 Under 30, Entrepreneur magazine’s Best Entrepreneurial Companies in America, Greater Boston Chamber of Commerce’s Top Small Business of the Year, Forbes 100 Best Websites for Women and 10 Best Websites for Millennial Women among other accolades.

Job Description

Spoon University is seeking an associate editor with a passion for food and their finger on the pulse of Gen Z to join our team part time. In this role, you will assist the managing editor in overseeing SpoonUniversity.com national editorial content, managing and mentoring Spoon national writers, growing traffic and engagement, executing special editorial projects, and continually innovating on and implement processes and practices to ensure smooth editorial operations. 

This role will report directly to Spoon University’s managing editor and will be contracted for 20 hours a week.

Responsibilities and Duties

• Brainstorm, pitch, and write trend, news, pop culture, and feature stories through the lens of food, most with a quick turnaround
• Assist the managing editor with a team of 15+ national writers, editing and publishing their work and giving constructive feedback for professional development
• Assist in managing editorial packages and franchises

Qualifications

We believe the following will set you up for success in this role. If you don’t have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• Has their finger on the pulse of the food world
• Knows how to write for (and continue to grow) a Gen Z and college student audience
• Can spot a food trend coming from a mile away and knows how to turn it into a story, loves pop culture and its intersection with food
• Previous experience/love of writing about and covering the food world
• Some experience with traffic/analytics and editing with a willingness to learn more

Additional Information

Salary Range: $18 – $21/hour

Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and more.

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter. 

Our timeline is to make a hire by August 2023. You can expect 2-3 rounds of interviews, including an initial phone screen and subsequent interviews with members of the Her Campus Editorial team. You may also be asked to complete a work product test.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

APPLY HERE

Quality Operations Coordinator (Part Time)

by Kay Tay | Jul 14, 2023 | Uncategorized

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Job Category

Modernize Home Services is seeking a highly motivated and detail-oriented Quality Operations Coordinator to join our team on a part-time basis to support our contact center’s mission of delivering exceptional client and homeowner satisfaction. In this role, you will play a crucial part in ensuring compliance continuity across all modes of communication, while also evaluating and documenting customer interactions. We are looking for someone with excellent active listening skills, strong attention to detail, and a sense of urgency to improve our operational efficiency. This position is part-time and will offer 23-29.5 hours weekly.

Responsibilities

• Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
• Conduct audits to generate findings and recommendations, along with timelines for corrective actions, to address any identified deficiencies.
• Process compliance requests and ensure accurate and up-to-date documentation revisions.
• Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
• Create, modify, and maintain documentation to track scripting and process changes, ensuring compliance and consistency.
• Provide valuable feedback to management to drive quality and operational improvements within the contact center.
• Efficiently manage and prioritize daily tasks based on business needs and goals.

Requirements

• High school diploma or equivalent.
• At least 6 months of previous experience in customer service and contact center roles.
• Proficiency in understanding, interpreting, and manipulating data for reporting purposes.
• Experience with Five9 is highly preferred.
• Familiarity with Jira and Confluence is a plus.
• Knowledge of Customer Relationship Management (CRM) systems is beneficial.

The expected hourly range for this position is $17/hr to $25/hr. This hourly range is an estimate, and the actual hourly rate may vary based on the Company’s compensation practices. The hourly rate may be adjusted based on applicant’s geographic location. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits.

APPLY HERE

Operations Agent: Trust and Safety (Contract)

by Kay Tay | Jul 14, 2023 | Uncategorized

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Rover’s Trust & Safety Team is responsible for supporting Rover’s reputation by providing excellent customer care through the prevention and resolution of issues that pose a risk to the company. The Trust & Safety team resolves any possible risk to customers or anything that negatively impacts the customer experience through incident investigation, analysis, and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience and safety of our marketplace.

Summary: As a Seasonal Trust & Safety Agent, you will work as the front-line support, assisting customers with highly escalated & emergency issues related to pet & Rover community safety. This work is integral to Rover’s mission and longevity, by ensuring our marketplace standards and policies are upheld.  Your work will help resolve critical issues and support our users through multiple work streams including: inbound/outbound calls, and email.

Who we’re looking for: You will treat customers as part of our community, because we are all passionate about the same thing. You never settle for good enough and always go above and beyond for a customer. You take the initiative to improve yourself and Rover. You bring your unique experiences and passions to your job every day. 

To be considered for this role, you must be able to work both weekend days and holidays. Additionally, you must be able to work a 5 month contract from August 28th, 2023 to January 15th 2024 and be present for the entire paid training period from August 28th – September 21st, 2023 and October 16th-October 30th (M-F 7:30 AM – 4 PM PT). 

Your Responsibilities:

• Provide inbound and/or outbound customer service for users in crisis. 
• De-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
• Thoughtfully, decisively and neutrally investigate Trust and Safety cases with  medium complexity and high sensitivity while maintaining customer satisfaction and Rover’s Brand image. 
• The potential review of graphic and emotionally charged content and incidents involving pets, owners and sitters.
• Generate and respond to support tickets, emails, and SMS messages in support of resolving active customer incidents e.g. emergency pet care.  
• Escalate incidents that require further investigation to the appropriate department.
• Take on ad-hoc duties/projects as assigned by business management as needed.
• Gather necessary documentation to determine potential eligibility for Rover Guarantee claims. 
• Own decisions in holistic safety reviews where users may be removed from the platform for not following Rover Community Guidelines, Policies, or Terms of Service
• Understand and meet expected personal metrics such as: Time to Answer, Time to Resolution, Customer Satisfaction Rating, and more. 
• Put our user’s first by helping them with empathy and confidentiality in difficult situations.

Your Qualifications:

• 3+ years of experience as a Customer Service Representative in a non-scripted contact center environment or related field
• 2+ years of experience working in a fast-paced, high volume and high stress environment.
• Experience in a veterinary clinic/pet industry is preferred
• Ability to remain empathetic, and compassionate in high stakes emergency situations, and guide customers to efficient solutions. 
• High school diploma
• Ability to establish a connection and trust over the phone, email and text platforms while empathizing with the customer and following the Trust and Safety policies and procedures. 
• Ability to work independently with limited supervision
• Experience maintaining composure in complex situations
• Ability to make quick and thoughtful decisions under pressure in an ambiguous environment
• Experience identifying root causes of customer service issues and areas of improvement while providing feedback to internal stakeholders 
• Able to quickly take accurate typed notes and while talking to members of the Rover community. 
• Familiarity with web based applications such as GSuite, CRM tools, and Telephony software.
• Our equipment will require you to have a Cable, DSL, or Fiberoptic internet.  For optimal connections, a connection speed of 100 mpbs is preferred

Compensation:

• In Washington State the hourly range is $19-$24 per hour. 
• The cash compensation offered for this role will be dependent on the candidate’s experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.

APPLY HERE

Coordinator, Order Documentation

by Kay Tay | Jul 14, 2023 | Uncategorized

At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com.

Overview of Job Function: 

The Order Documentation Coordinator is responsible for creation and final review of all documentation to enable a product, maintenance and/or service transaction that may be recognized for revenue by Verint.  The Order Documentation Coordinator works closely with various internal departments (i.e., Sales, Sales Operations, Legal, Order Billing Operations, Revenue, Product Marketing and Services) to ensure successful completion of each transaction.

Principal Duties and Essential Responsibilities:

• Review sales requests for order documentation to determine compliance with Verint’s business rules, terms of legal agreement and revenue recognition rules under US GAAP.
• Create and/or edit order documentation to accurately depict the terms of the legal agreement, revenue rules and Verint business rules.
• Work with Sales organization to ensure each order is consistent with the customer contract.  
• Respond to internal and/or external customer inquiries in a timely manner.
• Collaborate with internal customers i.e., Sales, Legal, Business Finance, Sales Operations and Product Marketing to answer questions and resolve issues related to customer orders. 
• Gather and communicate unique customer requirements.
• Escalate requests that are non-compliant with business and revenue rules, as well as legal terms.
• Manage and respond to various audit requests.
• Research historical legal documentation across various internal departments.

Minimum Requirements:

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3-5 years of demonstrated experience working with contracts
• Advanced skills in MS Office to include PowerPoint, Word and Excel
• Solid understanding of contracts, legal terminology and revenue recognition principles under US GAAP rules
• Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making
• Effective at interacting with a wide range of audiences including Sales
• Exceptional interpersonal, oral and written communication abilities
• Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts
• Effective problem solver with strong business acumen, creativity, and analytical skills
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

MIN: 58K

MAX: 65K

ABOUT US

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide.

APPLY HERE

Financial Aid Specialist

by Kay Tay | Jul 14, 2023 | Uncategorized

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.

The Opportunity

Southern New Hampshire University is looking for a Financial Aid Specialist I. You will process financial aid following all federal, state, and institutional regulations and policies. This is a remote friendly position (#LI-Remote) and you will report to the Assistant Director of Financial Aid.

In this Role You’ll Get To:

• Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
• Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
• Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
• Review documentation surrounding unusual circumstances and exercise your judgment, by making adjustments or revisions to costs, need, or dependency status.
• Identify missing, incomplete, or incorrect student information and resolve through communication with the Finance Counselors.
• Troubleshoot processing problems and technical issues with regard to the system and Colleague software, and consult with the appropriate resources.
• You may have other responsibilities as assigned.

What we’re Looking For:

• Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default.
• A Bachelor’s degree or equivalent education and experience
• Experience in a processing or financial aid environment or equivalent education and experience
• Oral and written skills

Nice to Have:

• Areas of concentration may include packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions.
• Banner experience.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege.  This is why your skills and experiences are important to us.  Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.

APPLY HERE

Senior Chat Sales Representative

by Kay Tay | Jul 14, 2023 | Uncategorized

Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.

In the smartphone revolution, we’ve forgotten about the phone; it’s been left behind technologically. It serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).

In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.

Our global team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).

Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.

About the role

Chat sales represents a significant opportunity to meet our customers where they are and help them make their buying decision. In this role, you will work closely with sales and marketing leaders in the company to convert traffic to leads, and leads to close.

As we grow the chat sales team, we are looking for someone interested in managing a team, optimizing scripts and conversion funnels post-chat, and owning the entire chat function of the business.

In this role, you will…

Rapidly and effectively respond to live chats, showcasing your exceptional communication skills.

Educate customers about our wide range of products and services, ensuring a positive and enlightening interaction.

Guide customers through their online purchase journey, assisting them in selecting the perfect products tailored to their needs.

Work with sales and marketing leadership to identify opportunities to increase the volume and conversion rate of live chat

Train future members of the chat team, and help them ramp and stay at quota

As an ideal candidate, you are…

A seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication.

A master of written communication, providing clear and compelling messages that captivate customers.

A fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers.

A naturally competitive individual who thrives in a team environment and constantly strives to secure the top spot.

Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional customer results.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We’re always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we’re able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

APPLY HERE

Sr Admin – Medical Records

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Cash Posting Representative II

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Location: Remote, USA

Shift: Flexible start time from 7:00AM-9:00AM Central time, 8.5 hour shifts with a 30 minute lunch, Monday-Friday.

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Role Objective:

Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to reconcile them.

Essential Duties and Responsibilities:

• Need to work on payment posting Projects assigned
• Call Payers on missing payment and EOB information
• Enroll clients in ERA and EFT’s
• Follow up on Remits received without payments
• Need to work on payment posting and denial batches
• Must work on ERA discrepancies.
• Need to do bank reconciliation.
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
• Other duties as assigned

Required Qualifications:

• High School Diploma or equivalent (GED)
• Ability to execute processes efficiently and maintain highest level of quality
• Demonstrates ability to identify and communicate issues
• Computer literacy skills, including Excel spreadsheets and Microsoft Office products
• Enhanced communication and customer service skills
• Ability to be self-directed, coupled with exemplary time management skills and the ability to simultaneously manage multiple tasks

Desired Qualifications:

• Experience with hospital patient accounting systems
• Understanding of financial terminology
• Understanding of the entire revenue cycle process
• Knowledge of Revenue and payment posting experience
• 1-2 years of back end revenue cycle experience in a facility and hospital setting

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Comprehensive Medical, Dental, Vision & RX Coverage
• Paid Time Off, Volunteer Time & Holidays
• 401K with Company Match
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
• Tuition Reimbursement
• Parental Leave

APPLY HERE

Vet Tech Claims Coordinator – Pet Team

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Date Posted: Jul 13, 2023

Location(s): Remote, US, 0

Company: MetLife

Job Location: Fully Virtual

Schedule:  This position requires work every weekend, either Saturday or Sunday – every weekend. In return you will have one weekday off every week.

Role Value Proposition: 

The Claims Coordinator accurately reviews medical records and invoices, utilizing their understanding of pet health diagnoses and procedures, to evaluate coverage and equitably settle pet health insurance claims with respect to policy limits & terms. Communicates with the Insured, Veterinarian or Pet Adoption Agency to determine the details of the claim, requesting and verifying necessary documentation, and informs the Insured of claim status or claim outcome. Utilizes the workflow queues to perform job functions to include: claim entry/policy association, pre-adjudication, Insured/Veterinarian documentation requests, claim closeouts, claim appeals, and “good to go” claims processing.

Key Responsibilities: 

• Requests and communicates with Insureds, Veterinarians, or Adoption Agencies for clarification of diagnosis/additional information necessary to accurately process claim
• Adjudicates for allocation of deductibles, co-pays, co-insurance maximums and provider reimbursements. Follows adjudication policies and procedures to ensure proper payment of claims
• Documents phone calls in system and follows up on issues if needed
• Resolves problems resulting from claim adjudication and communicates claim status and claim outcome with Insureds
• Prepares reports as required by management and enters/receives inbound documents as assigned

Essential Business Experience and Technical Skills:

Required:

• High school diploma or equivalency
• Three years veterinary medical experience or equivalency preferred
• Strong understanding of veterinary medical terminology

Preferred:

• Vet Tech License (HIGHLY PREFERED) 
• Ability to operate in a fast-pace, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Strong computer background using MS Word, Outlook, Excel, and Internet and ability to learn quickly (to include our proprietary CRM system for managing customers)

Business Category

Pet Team – Group Benefits_01022

Number of Openings

4

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

APPLY HERE

Claims Processor 1

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Are you interested in joining a team of experienced healthcare experts and have the ability to shape and transform the healthcare delivery system? At our family of companies, everything we do is to help improve the lives of the nearly 12 million Medicare beneficiaries we serve and 700,000 health care providers who care for them. It is our goal to help create a better health experience for all consumers. Join our winning culture and help transform Medicare for the millions of people who rely on its services.

Benefits info:
•    Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire
•    Short- and long-term disability benefits 
•    401(k) plan with company match and immediate vesting
•    Free telehealth benefits
•    Free gym memberships
•    Employee Incentive Plan
•    Employee Assistance Program
•    Rewards and Recognition Programs
•    Paid Time Off and Paid Sick Leave 

SUMMARY STATEMENT
This position is responsible for keying paper claims, evaluating and correcting on-line edits that are basic in nature, accessing and applying on-line instructions for the proper resolutions of claims suspension and initiating and responding to written and verbal communications from internal and external sources.  

After the appropriate training, incumbents are expected to meet the minimum levels for quality as measured by the Quality and Performance Management department and by the Claims Department.

ESSENTIAL DUTIES & RESPONSIBILITIES 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This list of essential job functions is not exhaustive and may be supplemented as necessary.

Prepares first- level (redetermination) case file requests as requested by the Qualified Independent Contractor (QIC) and forwards these case files within the required timeframes established by CMS (Prep and Forward). This includes pulling information from imaging systems, the Multi Carrier System (MCS), letter writer systems, and the Healthcare Integrated General Ledger Accounting System (HIGLAS).  Ensures case files that are being forwarded contain the required elements within the case files as outlined in established QIC procedures.  (40%)

Resolves basic, on-line edits and performs data entry of hard copy claims. (30%)

Resolve edits on claims suspending on batch edits. (30%)

•    Resolve fundamental and basic edits.  This may include making basic mathematical calculations such validating accuracy of submitted charges, researching the Inter or Intranets, requesting additional information from the provider, etc.

Performs other duties as the supervisor may, from time to time, deem necessary.

REQUIRED QUALIFICATIONS 
•    High School diploma or GED
•    6 months’ work experience; this includes data entry experience and working on a PC in a Windows or similar environment.
•    Demonstrated  mathematical aptitude –  ability to add, subtract, multiply and divide.
•    Demonstrated effective interpersonal and verbal communications skills.  

PREFERRED QUALIFICATIONS
•    1-3 years working with medical terminology, procedure and denial codes
•    1 year of experience in claims processing
•    1 year of experience in Medicare Fee For Service
•    1-3 years of experience as data processor
•    1-3 years meeting production and quality standards

APPLY HERE

ABA Benefits and Authorizations Specialist – Remote

by twochickswithasidehustle | Jul 14, 2023 | Uncategorized

Job Description

ABA Benefits and Authorizations Specialist

ABS Kids is looking for an ABA Benefit and Authorization Specialist to join our team REMOTELY!  As a Benefit and Authorization Specialist, you will inform potential clients about ABA benefits, submitting initial assessment authorizations and ongoing ABA Therapy authorizations.   This position’s main responsibility is to ensure ABA is a covered benefit and ABS will be reimbursed by ensuring that the client is covered with an authorization.  

NOTE: Due to the high volume of applications, we are only able to respond to candidates that are selected for an initial interview. We appreciate your understanding and interest in ABS Kids!

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our patients. 

What would you do?

• Works with Regional Directors and Intake team to fulfill BCBAs caseloads
• Understands and explains to clients what their Insurance policy covers and what process and documents we have to have in order to authorize and service ABA.
• Resolves customer complaints via phone or email. 
• Compliance in CR software to “task” Consultants when re-authorizations are due
• Verifying Medicaid eligibility monthly and working with families and Consultants to hold therapy if applicable (Medicaid ineligible)
• Obtain benefits and authorization for commercial payors 
• Adding codes to electronic health records system once authorization is obtained for converting and billing purposes
• Problem solving when Behavior Interventionists and Consultants are unable to convert time sheets 
• Adhere to Federal HIPAA Regulations

Who are we looking for?

• High school diploma or GED
• 2 years+ in a customer service role
• Simple math requirements 
• 2 years+ of Medical or Mental Health field administrative experience
• Excellent interpersonal/communication skills
• Ability to think critically and multitask
• High attention to detail
• Computer literacy skills in Microsoft Office

What do we offer?

• $18 – $19 hour – based on qualifications 
• Full benefits
• Remote work environment 
• Opportunities for advancement

Who We Are:

• ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential – helping them learn, grow and reach incredible milestones.
• We take pride in our stellar support for providers, so they can do what they do best – deliver the highest quality ABA Therapy to our patients.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

APPLY HERE

Match people with gear & earn

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

The job

We connect you with people shopping for products. You learn about their needs, then pair them with the right gear. When people buy through Curated, you earn commission and tips.

The people

As a Curated expert, you can earn from anywhere with WiFi. You’ll work with a supportive team of people who share your love of gear and passion for your sport.

APPLY HERE

BECOME A SHOPPER

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

WHO IS REALITY BASED GROUP?”
We are a customer experience management and mystery shopping company. We help companies evaluate and improve their front line staff and their behaviors that drive customer loyalty and revenue. Using programs like mystery shopping and customer surveys as the vehicles to allowing companies to have conversations about the behaviors that drive their customer experience.

WHY MYSTERY SHOP WITH RBG?
The reason is simple. We always go the extra mile for our mystery shoppers! Because without our shoppers, the pieces of the puzzle won’t fit!

We have some of the best mystery shoppers in the industry and we take pride in setting them up for success. When mystery shopping with RBG, our shoppers are assigned a scheduler and have access to customer service representatives who are here to help you along the way. This is just one of many ways we make sure that you have all the resources needed to help make you a successful mystery shopper. Don’t just take our word for it. Check out our shopper testimonials to learn more about shopping with RBG.

APPLY HERE

Part-Time Talent Acquisition Sourcer (Remote position – 25 hrs)

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations.

From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 3000+ strong serving thousands of children with ASD.

Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, each community of teammates is nurtured.

What you will be doing at ABC:

• Utilize diverse sourcing strategies to attract and engage potential candidates for BCBAs and other assigned positions.
• Screen resumes and applications to assess qualifications and alignment with organizational requirements.
• Proactively reach out to candidates through various channels, building relationships and generating interest.
• Build and maintain candidate pipelines for continuous hiring needs.
• Collaborate with hiring managers and HR to understand position requirements.
• Maintain accurate candidate information in the applicant tracking system.
• Stay updated on industry trends and sourcing techniques.
• Provide regular reporting on sourcing activities and metrics. 

What you will bring to ABC:

• Bachelor’s degree preferred, with 1+ years of talent sourcing experience.
• Familiarity with healthcare or ABA industry and BCBA positions preferred.
• Proficient in online sourcing platforms, social media, and applicant tracking systems.
• Excellent communication skills and attention to detail.
• Self-motivated and able to work independently.
• Ethical conduct in handling sensitive information.

Compensation: $24-$26/hr

Location and Travel: This is a remote position with the flexibility to work from any location (must work during 8am-5pm CST) Up to 25% travel may be required for job fairs, conferences, or recruiting events, with travel expenses reimbursed.

APPLY HERE

Part Time Remote Customer Service Chat

by twochickswithasidehustle | Jul 13, 2023 | Uncategorized

Location: Remote, USCategory: Customer ServiceRequisition ID: 734

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Job Description

The Wayfair Opportunity:

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

• Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
• Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
• Exceed customer satisfaction, efficiency metrics and issue resolution targets
• Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
• Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
• Demonstrate negotiation and conflict management skills and maintain professional composure
• Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Resourcefulness & ability to independently problem solve
• Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
• Excellent relationship building skills with a passion for helping others
• Strong organization and multi-tasking skills
• A successful track record working in a high-volume environment
• Regular and reliable attendance
• Equivalent customer-facing work experience. 
• Excellent written and verbal communication skills
• Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

• Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
• Quarterly Performance Bonuses
• Referral Bonus ($500 per eligible referral)
  

Benefits:

• 401(k) with company match up to 4%
• Paid Time Off  (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• Be able to work at least 1 weekend day, for a total of 20 hours per week
• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
• Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

About Wayfair LLC:

Wayfair is one of the world’s largest online destinations and we’re reinventing the way people shop for their homes. Why the name Wayfair? The truth is, it was just two words that sounded good together. But over time, our guests built this brand alongside us and gave our pinwheel logo more purpose and meaning than we ever could have dreamed and that’s the best definition we could ask for.

Wayfair now offers over 22 million products across five distinct brands – Wayfair.com, AllModern, Birch Lane, Joss & Main and Perigold. The company employs more than 16,000 people and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.

Wayfair is driven by a world-class team with the future always in mind. We are constantly striving to help everyone, anywhere, and work to help people create and decorate spaces that feel like “home”. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer.

APPLY HERE

Content Moderator – 2nd Shift

by Kay Tay | Jul 13, 2023 | Uncategorized

As a Student Safety Analyst, you play a vital role in reviewing online activity recognized and “flagged” by our technology as potentially harmful to students. You will decide whether this “flagged” online activity is harmful or dangerous and act accordingly to alert the student safety team. This role requires schedule flexibility. Being bilingual is a plus.

*** This is a remote / work from the home role based in the US. We have (6) openings ranging in hours – 11 PM – 7:30 AM (2), 7:30 AM-4 PM (3), 3:30 PM – 12 AM (1) EST, but there is some flexibility in this ***

Primary Job Responsibility 

• You will report to the Director of student safety and support our student safety Artificial Intelligence suite of features by reviewing potentially harmful online activity.
• You play a critical role in identifying potentially harmful online activity and manage communication protocols and processes with our Student Safety Group to help promote wellbeing and safety or proactively prevent harmful measures.
• Actively manage your online queue for alerts that need attention and enter into communication with school districts via email or phone.
• Document in the support software
• You will collaborate with our Student Safety Group and our business teams to help ensure our mission and vision of keeping kids safe online is being acted upon and continually evolving with technology.
• You will be responsible for goals and metrics.

Preferred Qualifications, Skills, and Experience

• You have experience in Schools, MATs with social-emotional wellbeing assistance, asset protection, education, law enforcement, background in Psychology, or similar experience.  
• Experienced with crisis prevention/counseling or similar experience
• Experience in an environment analyzing and solving escalated and intricate situations preferred
• Experience with a variety of social media platforms and pop culture beneficial
• You look forward to the challenge of having to focus for more extended periods on critical tasks to solve meaningful problems
• You are a life-long learner who is open-minded about everything from same-sex marriage to the best type of pizza

About Securly, Inc. 

Innovation – Our innovative products and talented people have;

• Established Securly in over 20% of the US market and growing rapidly internationally 
• Implemented Securly into 15,000+ schools
• Monitored more than 5+ billion online activities
• Revolutionized student wellness and school safety for more than 10+ million children 
• Saved the lives of more than 2000+ children

Some of the Perks 

• Recognized as Top Places to Work for multiple years in a row
• Robust company-sponsored benefits package
• Unlimited free access to well-being and mental health resources
• Unlimited Vacation (Flex Time)
• Annual $1,000 Employee Professional Development Stipend
• Holiday Break – closed the week between Christmas and New Year
• 401k with employer match
• Remote first work culture

APPLY HERE

Assistant/Associate Copywriter, Social 

by Kay Tay | Jul 13, 2023 | Uncategorized

Are you someone who does things “for the plot,” because you know it’ll either work out in the end—or even better—lead to a great story? Can you sift through all things surface-level to mine something truly authentic? Has TikTok taught you things about yourself that make you question your entire existence, while simultaneously making you feel seen? Same.  

We’re looking for a copywriter who is invested in the teen mindset, who gets Gen Z and who wants to empower teens to be their most confident, comfortable and capable selves. At Hollister, we’re more than a clothing brand, we’re a platform for amplifying teen voices.

What will you be doing?

• Concepting and writing engaging, compelling captions, stories and memes across organic social platforms (Instagram, Facebook and TikTok) that are universally loved, shared, saved and favorited by teens
• Speaking, writing and breathing Gen Z
• Deriving personal pleasure from being at the forefront, and sharing your knowledge, of all things pop culture
• Partnering with strategy and designers to translate concepts into dynamic creative
• Performing as a self-motivated, information seeker
• Leading with confidence, accepting failure with humility

What do you need to bring?

• Bachelor’s degree, preferably in Marketing, Creative Writing, English, Journalism, Advertising/Copywriting, or related experience  
• 1-3 years copywriting experience, preferably with a focus on social media
• Near-perfect editing skills with superior spelling & grammar
• An ongoing interest in fashion and retail
• An obsession with social media and Gen Z influencers
• A strong work ethic with the ability to multitask and thrive under accelerated deadlines and shifting deliverables
• A team-player mentality with an openness to receive and execute feedback

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive Bonus Program  
• Paid Time Off and Work From Anywhere Flexibility    
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who’ll Celebrate you for Being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 – $63,000.

APPLY HERE

Special Projects Editor

by Kay Tay | Jul 13, 2023 | Uncategorized

Apartment Therapy Media helps people live happily and healthily in their homes. Since Maxwell Ryan founded Apartment Therapy in 2004, it has become an award-winning authority of design inspiration and real-life home solutions while The Kitchn has earned its place as the go-to resource for home cooks looking to plan and prep better meals for their families.  Recently, we launched Cubby (CubbyAtHome.com) as the third property in our network, focusing on parenting and life with kids at home. Together, the three sites reach over 650 million people every month across all platforms and we have more than 140 people working from across the U.S. (and internationally!), in addition to our sunny NYC office & studio.

Apartment Therapy Media is looking for a proactive, innovative Special Projects Editor to join its dynamic Editorial Special Projects team. This role will have a significant impact on content production by managing ATM’s essential out-of-office editorial coverage for all three of the company’s brands: Apartment Therapy, The Kitchn, and Cubby. Reporting to the Special Projects Director, this position also plays a key role in executing large-scale editorial projects. An ideal candidate has strong editorial judgment, ability to juggle multiple priorities, and passion for the home and food space.

Responsibilities:

• Provide out-of-office support and coverage for other editors by ideating, assigning, editing, building, and packaging content during editors’ time off (whether personal or for a special project).
• Edit sponsored editorial projects across Apartment Therapy, The Kitchn, and Cubby. 
• Work with the Special Projects Director, editors-in-chief, and other editorial staff to identify new special project and tentpole opportunities, and to define the scope of existing projects.
• Work with the Special Projects Director and editorial teams to write content for special projects and overall site traffic.
• Contribute to other editorial projects as needed.

Qualifications:

• 3-5 years of editorial experience, specifically with editing experience
• Subject-matter experience with home, food, and family
• A robust roster of freelance writers
• Skilled in concepting and packaging content
• Experiencing in editing stories for accuracy, service, voice, and style
• Ability to balance multiple priorities, and adjust strategy and execution in the face of new information
• Experience in web analytics

Salary Range: $70,000 – 80,000 annually

The above represents the expected salary range for this role. Ultimately, compensation is determined by level of experience, location, and other job-related factors.

APPLY HERE

Grants Writer

by Kay Tay | Jul 13, 2023 | Uncategorized

*This is a remote role for candidates who can work EST hours.*

JOB SUMMARY

The Grant Writing Manager is an experienced senior professional, responsible for the fulfillment of grant support requests via compelling proposals, as well as providing strategic recommendations for the successful execution of grant proposals that are well-aligned with Foundation guidelines. Persons in this role are expected to support approximately 40-50 solicitations each year, resulting in $1M to $1.25M annually. The primary objective is to meet annual and campaign fundraising goals by working with staff partners to develop and execute a portfolio of new, renewable, and upgradeable institutional donors. Chief responsibilities include LOI and proposal writing; assisting staff partners in foundation strategy and development/management of a robust foundation portfolio; identifying and researching appropriate foundation prospects; assisting staff partners with donor stewardship and grant deliverables; and management of a foundation fundraising calendar. Advises and assists Philanthropy (and occasionally Corporate) staff with process and compliance issues related to funding agency regulations and standards, and oversees adherence to Foundation administrative, fiscal, and accounting policies and procedures related to grant proposals and grant management.

MAJOR RESPONSIBILITIES

• Overall responsibility for all foundation grant-related stages through submission, and post-award deliverables including; prospect identification, pre-proposal strategy and materials, RFP evaluation and mission alignment, content development, proposal writing, and supporting documentation such as budgets, timelines, logic models, and other agency documents.
• Works with assigned staff to strategize and follow through with grant opportunities from prospective foundations.
• Maintains a calendar/tracker of submissions, renewals, reports, and funding projected and received to keep department leads informed of all proposal opportunities and results.
• In addition to developing grant proposals, this position works in collaboration with assigned fundraising staff to assist in budget preparation and interpretation of funding agency regulations and requirements; review proposals for compliance with policies, regulations, procedures, and facilitate documentation requirements.
• Works with assigned geographic leadership to develop and implement annual plans for the cultivation and solicitation of foundation donors and prospects.
• Provides advice and guidance to key stakeholders to assist with program planning and priorities in order to meet the requirements of the grant.
• Works collaboratively with a team approach in all aspects of the position.
• Assists and manages the preparation of grant review exercises for best practices using proposals and funders’ guidelines and selection criteria.
• Creates proposal templates for priority program areas and updates these documents accordingly as deliverables change or to address measurable objectives, access, disparities, and targeted populations.
• Adheres to ACS master brand style guidelines, and inclusive language and writing guidelines to capture a captivating voice and tone, and appropriately articulate health equity concepts.
• Updates Salesforce with all relevant proposal/inquiry/report activity or correspondence.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
• Collaborates with all departments across the organization to ensure coordinated and interdependent achievement of region goals.

Position Requirements

FORMAL KNOWLEDGE

Bachelor’s Degree, plus 3-5 years’ experience in a major gift/campaign fundraising environment, with a preference for health-related causes. The candidate should have knowledge of restricted fund accounting principles, procedures, and standards along with the ability to analyze and interpret financial data and prepare financial reports, statements, and/or projections. The successful candidate will have excellent written and analytical skills in order to shape ideas and concepts into sound grant proposals.

COMPETENCIES/SKILLS

Demonstrates Major Gifts Competencies:

• Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
• Strategic mindset – Sees ahead to future possibilities and translates them into breakthrough strategies.
• Action-oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Drives results – Consistently achieves results, even under tough circumstances.
• Interpersonal savvy – Relates openly and comfortably with diverse groups of people.
• Builds networks – Effectively builds formal and informal relationship networks inside and outside the organization.
• Persuades – Uses compelling arguments to gain the support and commitment of others.
• Being resilient – Rebounds from setbacks and adversity when facing difficult situations.

OTHER SKILLS

Superior creative writing and copy-editing skills, proficiency with budget development, familiarity with grant requirements and required finance-related materials, excellent communication skills, organizational, and interpersonal skills as well as the ability to build relationships with Division and global HQ staff and funding program officers are essential.

SPECIALIZED TRAINING OR KNOWLEDGE:

• MS Office
• Salesforce experience preferred

SPECIAL MENTAL OR PHYSICAL DEMANDS:

Limited travel will be required.

The starting rate is $61,500 to $76,900 per year. The final candidate’s relevant experience/skills will be considered before an offer is extended.

APPLY HERE

Part Time Remote Customer Service Chat

by Kay Tay | Jul 13, 2023 | Uncategorized

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

• Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
• Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
• Exceed customer satisfaction, efficiency metrics and issue resolution targets
• Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
• Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
• Demonstrate negotiation and conflict management skills and maintain professional composure
• Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
• Resourcefulness & ability to independently problem solve
• Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
• Excellent relationship building skills with a passion for helping others
• Strong organization and multi-tasking skills
• A successful track record working in a high-volume environment
• Regular and reliable attendance
• Equivalent customer-facing work experience. 
• Excellent written and verbal communication skills
• Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

• Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
• Quarterly Performance Bonuses
• Referral Bonus ($500 per eligible referral)
  

Benefits:

• 401(k) with company match up to 4%
• Paid Time Off  (start accruing time immediately)
• 7 Paid Federal Holidays and 1 Floating Holiday
• Paid / Unpaid Parental Leave options
• Eligible Tuition Reimbursement (up to $5,250)
• Wayfair Employee Discount
• Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

• Be able to work at least 1 weekend day, for a total of 20 hours per week
• You must be 18 years of age or older.
• You must hold a High School Diploma, GED, or equivalent.
• You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
• A knowledge of working within Windows Operating Systems or equivalent.
• A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
• Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
• Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

APPLY HERE

Release Manager

by Kay Tay | Jul 13, 2023 | Uncategorized

At MyFitnessPal, our vision is to be the global catalyst for every “body” to achieve their healthy. We believe good health starts with what you eat. We provide the tools and resources to reach your fitness goals.

MyFitnessPal is looking for a detail-oriented release manager that is comfortable working across teams and eager to deliver the highest quality experience to our users.

What you’ll be doing:

• Coordinate and monitor weekly iOS and Android releases across product, engineering, quality assurance, customer support, and marketing teams. You’ll be uploading the assets to the App Store and Play Store and pushing the buttons to ship.
• Monitor releases for regressions and ensure new issues are ticketed and prioritized.
• Manage feature flag rollouts to ensure the integrity of experiments.
• Maintain release notes.
• Identify and implement improvements to release flow.

Qualifications to be successful in this role:

• Bachelor’s degree or equivalent experience
• 2 – 4 years of experience or relevant work experience
• Exceptional communication that is proactive and effective
• Familiarity with Git and source control
• Familiarity with bug tracking tools such as Jira and Crashlytics
• Familiarity with App Store Connect and Google Play Console
• Experience working in an Agile environment

Bonus Points: 

• Programming / Scripting experience
• Closed-box testing on mobile devices

Live our core values in all you do:

• Be Kind and Care
• Live Good Health
• Be Data-Inspired
• Champion Change
• Leave it Better than You Found It
• Make It Happen

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.

Full Time Employee Perks, Benefits, and Culture:

• Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S. 
• Want to work in an office? We also have a physical office in Austin, TX
• Annual, in-person company retreats to work, bond, and enjoy team-building activities
• Opportunities for team members to meet and connect in person for company paid lunches or working sessions
• Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
• Competitive medical, dental, and vision benefits
• Safe Harbor 401K program 
• Paid maternity and parental leave
• Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
• Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
• MyFitnessPal Premium 
• Modern Virtual Learning and Development Library
• DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
• Diversity training for employees
• A dynamic, motivating, and fun work environment 

APPLY HERE

Billing/Revenue Coordinator I

by Kay Tay | Jul 13, 2023 | Uncategorized

Labcorp is hiring a Billing/Revenue Coordinator to join their team.  This is a direct-hire position that allows for 100% remote, work from home.  The ideal candidate will have a high degree of professionalism and attention to detail.  In this position, you will set up plans and invoices to be processed to the billing team.  You will work with Excel, PeopleSoft, and Salesforce. 

RESPONSIBILITIES

• Set up contracts in PeopleSoft

• Create the revenue plans
• Create the billing plans
• Allocate the revenue plans based on the contract
• Allocate the bill plans based on the contract
• Amend PeopleSoft contracts for Work Scope changes
• Work with Billing Team as needed to address queries related to set-up
• Other duties and special projects assigned by management
• Ad hoc queries
• Some travel may be required for potential cross-site support needs, leadership meetings, or external training needs. 

REQUIREMENTS

• Adhere to a pro-active approach, with the ability to problem solve, and interact professionally with internal and external clients in order to meet everyone’s needs in an effective and timely manner

• Demonstrate ability to plan, multi-task, and prioritize
• Demonstrate teamwork, communication, and organizational skills
• Proficient in Excel and Word (intermediate level)
• Problem solving skills
• Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact
• Proven ability to work independently
• Experience and comfort in a high volume, fast paced environment is essential
• Maintain a high level of client confidentiality
• Ensure all financial information is updated timely and accurately, meeting all deadlines
• Interact with internal counterparts from around the company to provide Signature Client Service internally in the preparation of project related financial information
• Participate in process improvement initiatives intended to improve global delivery of invoicing and revenue recognition within Early Development
• Work cross-functionally within the Client Experience teams to resolve changes or modifications to studies which may affect the revenue recognition or invoicing process
• Develop a working knowledge of the differences between Labcorp business units and is able to apply that knowledge to issue proper revenue and invoicing methods globally
• Provide accurate updates on all outstanding documents to management on a weekly basis or as otherwise required through required systems or tracking mechanisms

EXPERIENCE

• 1 year of business experience within Finance; can be substituted with business related internship or with BBA/BS degree in Business or Accounting
• Preferred Minimum 1 years PeopleSoft experience
• Computer competency including intermediate Excel skills
• Detail oriented and highly accurate
• Strong data entry skills
• Good planning and organizational skills
• Ability to work to deadlines and effective time management skills
• Quantitative reasoning (comfortable with math concepts; ability to use Finance Systems
• Technical competence · ability to use Finance Systems, Microsoft Office applications
• Communications skills, ability to deliver information both by oral and written communications with clarity and impact

EDUCATION

• Associates Degree or equivalent in Business or Accounting (or equivalent experience)
• BBA/BS degree in Business or Accounting preferred

Pay Range: $15.00 – $31.10 per hour

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.

APPLY HERE

Email Marketing Specialist

by Kay Tay | Jul 12, 2023 | Uncategorized

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. 

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

About the role

As the first Email Marketing Specialist at Headway, you will set and refine processes that facilitate optimal communication with our customers. Through cross-functional partnerships and across systems and processes, you will organize and strategize the way in which we connect with customers for optimal results and experience. 

You Will…

• Manage end-to-end execution of email marketing campaigns, including campaign setup, list segmentation, content creation, testing, and deployment.
• Ensure email campaigns adhere to industry best practices, regulatory requirements, and brand guidelines.
• Collaborate with cross-functional teams (e.g., marketing, design, product) to gather content, assets, and information for email campaigns.
• Continuously analyze email engagement metrics, such as open rates, click-through rates, conversions, and unsubscribes, and provide actionable insights to improve campaign effectiveness.
• Develop and maintain an email marketing calendar, ensuring timely and relevant communication. 
• Conduct periodic competitive analysis of email marketing strategies and recommend improvements to stay ahead of the curve.

You’ll be a great fit if…

• Minimum 3+ years of email marketing and operations experience 
• You are comfortable working in HTML and CSS 
• You have experience executing campaigns through SendGrid or other similar tool
• You have a detail-oriented mindset with a focus on quality assurance and accuracy
• You have the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• You love creating and running processes and systems
• You care deeply about the experiences created through customer communications

APPLY HERE

Graphic Designer

by Kay Tay | Jul 12, 2023 | Uncategorized

At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work” and Built In’s “100 Best Remote-First Places to Work.”

TeamSnap is looking for Graphic Designer with a passion for design that will touch many different mediums in a marketing context. You’ll report to the Director of Marketing, Brand Solutions with tight collaboration with the rest of our marketing, brands, analytics, and product teams.

If you are someone who has a thirst for learning, pushing their design to the next level, helping build a solid design foundation, being data-driven, bringing your creativity every day, and experiencing what it takes to scale an advertising business with the marketing team, you’ll fit right in!

What You’ll Do:

• Partner with our Marketing Director to plan, execute, and produce innovative and on-brand designs to support our marketing team and grow all sides of TeamSnap’s business
• Execute attractive and effective presentation decks, social media advertising (organic & paid media), marketing collateral (print and web), email marketing, and landing pages, etc. You have the opportunity to touch many different mediums, tasks, and topics to grow your knowledge
• Understand project scope and requirements
• Develop product illustrations, logos, and other graphics as needed
• Help dream up creative ideas to take our marketing design to the next level
• Use a wide range of design techniques to create a final product
• Communicate effectively with your stakeholders and leaders
• QA designs for errors, accuracy, and give general feedback
• Ability to scope projects correctly and capable of prioritizing and moving between multiple projects
• Strong organizational skills

What Will Set You up for Success:

• 3+ years relevant design experience and a strong online portfolio demonstrating your creative process
• Strong knowledge of Figma, Sketch, Photoshop, Indesign, and Illustrator
• Must have experience with video editing and motion graphics software such as Premiere Pro, After Effects
• A keen need and want to learn in a fast-paced environment
• Ability to listen and absorb constructive feedback to improve skills and design
• Working knowledge of marketing, graphic fundamentals, layouts, typography, color, print, and web
• Demonstrated ability to design within the constraints of brand standards
• You’re self-driven and own your job with minimal supervision but are able to collaborate as well
• Ability to work methodically and handle several projects with varying deadlines
• Highly detail-oriented
• Experience with web development (HTML, CSS, & CMS) is a plus
• Desire to continue building skill set with education and training

Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.

Compensation

We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $60,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location. 

Location

TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Hampshire, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time.

Opportunities to Grow

At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

Total Rewards 

• We’re proud to be remote-first. We’ve been remote since 2009, long before COVID made it cool

• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)

• 100% premium coverage of medical/dental/vision for you and your family

• 401K to help you invest for the future

• $1,500 annual learning and development stipend 

• Travel to fun locations for all-company meetings and team events

• Generous home office allowance to set you up for success

• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter

• A monthly stipend for health & wellness and so much more!

• TeamSnap Total Rewards

APPLY HERE

Associate Digital Editor, Men’s Journal

by Kay Tay | Jul 12, 2023 | Uncategorized

The Arena Group is seeking an Associate Digital Editor, Men’s Journal to play a key role in executing the brand’s growth strategy. The ideal candidate will have proven editorial experience covering a range of lifestyle topics, including food, fitness, travel, style, entertainment, and more. If hired, you would be responsible for developing pitches, assigning, building stories, publishing daily, and contributing to brand strategy. The ideal candidate knows SEO and digital publishing best practices, revels in clear, concise copy, and can make data-driven decisions. This position reports to the deputy editor.

The Arena Group’s expected annualized base salary range for this position is currently $50,000 – $65,000.  Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law.  The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees. 

Responsibilities

• Plan, assign, edit, and produce within monthly and annual editorial calendars
• Develop stories that will meet audience and traffic goals
• Use analytics & research tools such as Google Analytics, Google Trends, Ahrefs, Parsley, etc. to monitor story performance, and adjust strategy accordingly
• Update and optimize existing stories with fresh info to gain new search traffic
• Work closely with team members on ideation, site direction, and content package execution

Qualifications

• 1-4 years’ experience working in a fast-paced digital environment with increasing editing/assigning responsibilities
• Knowledge of digital content best practices, SEO, and audience development tactics
• Excellent communication, organization, leadership and time management skills
• Collaborative and team-oriented
• A sense of fun, urgency, and a can-do attitude
• Excellent organizational and communication skills 
• Attention to detail and a strong work ethic

Snapshot of Benefits

• Medical, Dental and, Vision Coverage
• Retirement Savings Plan (401K), with company match
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Commuter Benefits
• Reimbursement for business cell phone use per company policy 
• Employee Stock Option Plan (Publicly Traded Company – AREN)
• Unlimited Paid Time Off
• Paid Parental Leave
• 12 Paid Holidays

The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like Sports Illustrated, TheStreet, Parade, Men’s Journal, and HubPages to build their businesses. The company aggregates content across a diverse portfolio of over 265 brands, reaching over 100 million users monthly.

APPLY HERE

Staff Writer/Editor

by Kay Tay | Jul 12, 2023 | Uncategorized

***Application Deadline: Friday, July 21st @ 12pm EST***

About Your Opportunity: The Staff Writer/Editor is equal parts storyteller, reporter, and conceptual visionary, passionate about words and building a story to help move our mission forward. This is an opportunity to join a communications and marketing team delivering compelling content to drive awareness and create change around some of the most critical issues of our time. Mission-aligned content areas include the intersections between animal agriculture and the environment, social justice and public health; farmed animal rescue stories; plant-based lifestyle content, and more. 

Responsibilities:

• Create content that is insightful, inspirational, provocative, relevant, and inherently sharable
• Write and edit best-in-class copy for all channels, including website, magazine, email,
  commerce, social media platforms, and advertising
• Spot news and mission-aligned emerging trends, pitch ideas for content and campaigns
• Mine data and analytics to write actionable and SEO-driven copy for digital media
• Collaborate with designers to create compelling infographics
• Concept, script, and help produce video content as part of a larger storytelling team
• Collaborate with a variety of stakeholders across the organization to generate ideas, refine storytelling, and recruit interview subjects
• Line-edit copy for style, structure, POV, and information
• Collaborate with the entire team from design and photo to digital and research
• Manage a stable of freelancers

Preferred Qualifications:

• 3-5 years experience as a journalist and/or writer in media, marketing, or advertising
• Excellent short-form and long-form writing skills in a variety of voices and tones to work across various mediums
• Ability to work under deadline and handle a continuous stream of assignments
• Excellent grasp of grammar, AP style, and familiarity with AA conformance requirements (or a willingness to learn)
• Solid editing and proofreading capabilities
• Reporting and interviewing skills
• Copywriting experience a big bonus but not required
• Experience managing and mentoring other writers, including freelance
• Willingness to commit to Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom. 
• Open to learning about and putting into practice the ideals of equity and social justice, and the principles embedded in Farm Sanctuary’s mission

We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description.

Job Specifications:

• Terms of employment: Full-time, regular, non-exempt position 
• Reports to: Director, Content
• Pay: $60,000-65,000 per year (paid hourly)
• Direct reports: None
• Location: Remote in the United States 
• Travel: None required
• Benefits: Competitive benefits package, including 13 paid holidays; generous paid time off; health, dental, vision, and life insurance; 403(b) plan; flexible spending accounts; long-term disability insurance; free access to the CALM meditation app; and access to the Nivati wellness platform

Our Process:

The initial application review will happen after the application due date on Friday, July 21st. Once your application has been reviewed, you will be notified via email by July 31st with further details on the status of your application. If you are advanced in the process, the following stages would be:

• Stage 1: 30-minute phone interview with our Talent Acquisition Manager
• Stage 2: 45-minute virtual interview with our Director of Content
• Stage 3: 30-minute virtual interview with our Chief of External Affairs
• Stage 4: Reference Checks

APPLY HERE

Social Media Coordinator (Remote, Contract, Part-Time)

by Kay Tay | Jul 12, 2023 | Uncategorized

Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.

We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.

The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.

We are rapidly growing and building new products to enable every family to thrive.

About the role

Huckleberry is searching for a Social Media Coordinator to help bring our social media strategy to life to increase brand awareness, help drive conversions, and build a community. We aim to deliver best-in-class social media marketing that brings value to our community while solidifying Huckleberry as a go-to resource for all things parenting.

Day-to-day responsibilities include ideating, creating, and publishing content across various social media channels as well as community management. This role is focused on creating social content that’s relatable, educational, and impactful in helping new parents in their journey through parenthood. The ideal candidate is passionate about helping families improve and navigate everyday life. 

This is a fully remote, part-time (30 hours per week), 12-month contract (1099) position with the potential to convert to a full-time role at the end of the contract.

Areas of responsibility

• Assist in implementing overall social media strategy
• Ideate, curate, and create engaging content across social platforms with an emphasis on video content for Instagram and TikTok
• Programming and publishing across owned social channels (Facebook, Twitter, Instagram, TikTok, LinkedIn, and Pinterest)
• Development and management of social calendar
• Community management and active social listening to connect with those talking about our app
• Monitor and report on post performance to optimize future content
• Stay up to date with current social media trends and current events

Requirements

• 2-3 years experience in social media marketing
• Experience in creating and publishing video content on social media platforms
• Knowledge of Facebook, Instagram, TikTok, Twitter, Pinterest, Reddit, YouTube, LinkedIn, and other emerging social media platforms and best practices
• Experience managing community engagement on social platforms
• Understanding of media, technology, and the ever-changing landscape of social platforms, audiences, and behaviors
• Strong attention to detail and storytelling skills
• Collaborative and team-oriented approach resulting in shared success
• Ability to juggle multiple campaigns and projects simultaneously
• Ability to understand and use data to inform strategic decisions, including audience insights, platform trends, content performance benchmarks, social listening, etc.

Nice to have

• Pulse on cultural trends and conversations in the intersection of lifestyle and parenthood
• Experience with social media management tools (e.g. Hootsuite)
• Working knowledge of Canva for templated asset creation
• Graphic design and video editing experience is a plus

Compensation

• Hourly rate: $20 – $29 per hour dependent on experience

Please note you will be asked to provide a sample of your social media work or a link to your portfolio as part of your application.

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.

APPLY HERE

Features Editor

by Kay Tay | Jul 12, 2023 | Uncategorized

The Real Deal’s editors oversee content on TheRealDeal.com and in our monthly magazine. Editors work with reporters on a day-to-day basis to perfect the content and copy of news articles and features.  The Real Deal looks for editors to be newsroom leaders, capable of assigning stories and guiding journalists through the reporting process. Editors must have excellent editorial judgement, strong communication skills, and flawless grammar.

This role will focus on features across The Real Deal’s six regions, culminating each month in a national magazine. The editor will spearhead the assignment, oversight, and editing of features, profiles and investigations for our flagship product, as well as features to run on the web throughout the month.

Responsibilities:

Assign and edit articles for TheRealDeal.com and the magazine, ensuring that they are accurate, well-written, and meet the publication’s standards for quality.

Manage and work closely with multiple reporters, providing guidance and feedback on their stories.

Manage the production process, ensuring that articles are published in a timely and efficient manner.

Stay up-to-date with the latest trends and developments in the real estate market and industry, and assign stories accordingly.

Monitor the website’s traffic and engagement metrics, and use the data to inform editorial decisions.

Foster relationships with industry experts, sources, and readers to ensure that the publication remains relevant and well-informed.

Requirements:

Excellent writing and editing skills

Strong communication skills and management ability, with a track record of fostering positive relationships with journalists, sources, and readers.

Deep understanding of the practices and ethics of business journalism

5 years of experience as an editor, with a proven track record of producing high-quality editorial content

Knowledge of the real estate market and industry, including current trends and developments

Demonstrated ability to manage multiple tasks and projects in a fast-paced, deadline-driven environment

Familiarity with digital media and experience using content management systems.

Bachelor’s Degree

Master’s Degree in Journalism is preferred, but not required

$80,000 – $95,000 a year

Who We Are:

The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels. We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.

Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.

As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics – a plugged-in news outlet that is read by the entire industry.

APPLY HERE

Clinical Data Specialist: Oncology (CTR)

by Kay Tay | Jul 12, 2023 | Uncategorized

We’re super into the work we do and the community we’ve built and think you might be, too!

Why? Well, there’s a lot to be proud of! Q-Centrix is a leading healthcare information solutions provider. Our oncology program is the market leader in clinical data management, powered by a tight-knit team of data geniuses, problem solvers, tech enthusiasts, and brilliant quality experts. Our collaborative crew of CTRs leverages their unique expertise and insight2oncology®, part of our comprehensive clinical data management platform, to help the nation’s top hospitals and healthcare systems unlock the value and purpose of clinical data advancing cancer outcomes and care across the country.

If you subscribe to our philosophy that Better Data Saves Lives™, we hope you’ll join our talented and growing team of cancer registry pros in pursuit of improved patient care. In doing so, you’ll join a team that has earned Best Place to Work distinctions, many accreditations, and the trust of top cancer programs across the country.

To be honest, we’re confident that this is an exceptional opportunity to fill your days with meaningful work while also becoming a part of a smart, collaborative, fun-loving team in a growing company and industry. So, read on and reach out if you’re ready to seize this opportunity to fill your days with meaningful work and become a part of a fun-loving team in a growing company and industry.

Like the way this sounds? Let’s talk about the primary responsibilities of this role, in which you will:

• Become a part of our team during a milestone moment in our growth, benefiting from our deep cancer registry experience and employee-centric leadership.
• Bring your specialized knowledge and patient story telling skills to our hospital partners through categorizing, coding, summarizing, interpreting, and mining registry/case information from nuanced, unstructured patient medical records. 
• Support our partners’ CoC Accreditation process with strong cancer registry operations, creation of policies and procedures, utilization of NCBD quality tools and knowledge of the how all the standards support quality patient care.
• Perform data collection (abstracting) and reporting on eligible cancer cases under current state mandates and national accrediting agencies.
• Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold.
• Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents while also identifying process improvement opportunities to help streamline tasks and processes.
• Stay up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, and other agencies.
• Engage in a variety of educational opportunities, including on-the-job learning guided by our in-house Quality & Education Team along with easily accessible CEUs and paid time for continuing education.
• Deliver quality solutions to hospital partners across the country, approaching each hospital engagement as an opportunity to apply your expertise with precision.
• Contribute to our culture of perpetual learning and meaningful collaboration, supporting the development of your colleagues, including early CTRs and Cancer Registry Support Specialists.

You’re our ideal candidate if you…

• Are the proud owner of a current CTR credential (required)!
• Are a graduate of a Cancer Information Management program 
• Ability to evaluate concordance with cancer program accreditation and other applicable standards. 
• Possess strong analytical and critical thinking skills to approach problems in a systematic method, synthesizing data and suggesting recommendations.
• Have exposure to multiple patient medical record systems (EMRs) and clinical databases.
• Hold high standards for accuracy and are attentive to detail.
• Call yourself technically savvy and are interested in learning new systems and technology.
• Organized and adept at managing your time across multiple accounts and shifting timelines and priorities.
• Deeply value information security and privacy, maintaining high responsibility in keeping PHI secure and confidential (psst… Q-Centrix is SOC2 + HITRUST certified, so we take our cybersecurity seriously!).
• Applicants for employment with Q-Centrix must be legally able to work in the United States now or in the future without sponsorship.

Become a valued member of our team and count on us to provide:

• W2 employment (not contract!) with opportunities to create a flexible work schedule to tailor your around your needs in a 100% remote environment (no travel or onsite work required!).
• Competitive pay, including growth and advancement opportunities!
• Paid onboarding while awaiting facility access.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, parental leave, employer-paid short- and long-term disability, employee wellness resources, paid education time and CEUs, and more.
• Opportunities to learn new skills through our in-house quality and education department.
• Exposure to the best cancer registry software on the market.
• Positive and collaborative relationships with customers, colleagues, and leadership.
• Consistent and ongoing workload

Brownie points if you have:

• Experience working at or with a CoC Accredited facility.

Total Rewards:

At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!​

The target wage range for this role is $25.00 – $26.00 per hour. Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Wage ranges are reviewed, at minimum, annually and all team members are eligible for performance-based wage rate increases annually.  The Q-Centrix compensation plan is productivity and accuracy focused, therefore, actual compensation could be higher or lower than target, dependent upon the team member’s performance.

In addition to our inclusive and innovative working environment and competitive pay, full-time* team members enjoy:

• A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Paid professional development hours and other supportive resources.

*Team members who are committed to work 30 or more hours each week are considered full-time

APPLY HERE

Admissions Records Specialist

by Kay Tay | Jul 12, 2023 | Uncategorized

The successful candidate is well-organized, detail-oriented, flexible, and can work on multiple projects simultaneously. Must possess excellent communication skills and the ability to tactfully interact with individuals at various levels throughout the institutions. Must have a positive attitude and the ability to adapt to a dynamic work environment. A successful candidate will be comfortable adapting to new technologies quickly, along with problem-solving records questions and updates. The Admissions Records Specialist supports processing related to Admissions records for multiple affiliate higher education institutions. *This position will assist our West Coast partners and the ideal candidate will be located in California or west/mountain time zones.

Principle Duties:

• Process admissions-related records and documents while utilizing multiple cloud and client-based systems
• Process admissions-related fees
• Audit for accuracy of records, referencing multiple affiliate program policies and guidelines
• Participate in audit and data entry projects, upon request
• Participate in monthly team review and training meetings, as well as all staff Town Hall meetings
• Provide excellent customer service to TCS and affiliate institution staff, related to admissions records and admissions records processing
• Meet monthly productivity expectations, as prescribed by the Director of Admissions Operations

Essential Knowledge, Skills, and Abilities:

• Well-organized, detail-oriented, flexible, ability to work on multiple projects simultaneously
• Available to work nights and weekends as needed
• Proficiency in Microsoft Office suite, preferably ImageNow/Perceptive Content, Salesforce, or similar database enterprise systems

Position Qualifications:

• High School Diploma
• Two years of office experience as an administrative assistant, preferably in a setting with high volumes of data entry
• Possess excellent communication and the ability to tactfully interact with individuals at various levels throughout the institution
• Positive attitude and the ability to adapt to a dynamic work environment

Physical Requirements: 

• Ability to perform sedentary work
• Ability to operate office equipment including computers, printers, and phones along with computer software

• Compensation Range – $19-$21/hour

Compensation & BenefitsThis opportunity is budgeted at $Compensation Range – $19-$21/hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement,

TCS Education System (TCS) is an integrated, nonprofit system that works collaboratively to advance institutional sustainability, student success, and community impact. Founded in 2009, the System consists of six distinct communities—The Chicago School of Professional Psychology, Pacific Oaks College & Children’s School, The Colleges of Law, Saybrook University, Kansas Health Science Center, and the TCS System Office. TCS utilizes strategic partnerships to maximize the educational experience of students and prepare innovative, purposeful agents of change who serve our global community.

APPLY HERE

Teacher Assistant- Pearson Virtual Schools

by Kay Tay | Jul 12, 2023 | Uncategorized

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson’s Virtual School K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a “Top Workplace” by the Baltimore Sun for three consecutive years and a “Best Place to Work” by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers, and leadership, Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success.

Position Summary:

Working from home, the Teacher Assistant will be part of a team of educators providing instructional support to Connections Academy schools and District Programs. Teaching certification is not required to be a Teacher Assistant.

Primary Responsibilities:

• Data Entry including course reductions
• Clerical work setting up Message Boards and Landing Pages
• Sending out reminder messaging to students and families
• Taking attendance
• Updating educational recordings to match requirements
• Other duties as assigned
  

Pearson Virtual Schools is focused on providing a flexible work environment for its employees, including the ability to work from home on a regular basis in most positions.  We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime.  In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. 

The following equipment will need to be provided by you, as the employee, when working from home:

1. Laptop
2. Headset

Requirements:

• High School Diploma or GED
• Technologically proficient (especially with Google Apps for Education, learning management platforms, HTML, and web conferencing software)
• Strong administrative skills
• Ability to use discretion and maintain all confidentiality
• Ability to work up to 20 hours a week
• 1+ years of experience preferred

Capabilities:

• Customer Centric – Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.
• Communications – A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
• Works well in a matrix – Models collaboration, solves problems with peers, builds trust and support.
• Takes personal responsibility – Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and exploiting new opportunities

Behaviors:

1. High level of integrity and transparency;
2. High degree of flexibility;
3. Positive attitude;
4. Evidence of a strong work ethic;
5. Demonstrated team player

Note: The anticipated starting rate for Colorado-based individuals expressing interest in this position begins at $13.50 per hour. The Teacher Assistant position will not be eligible for benefits. 

APPLY HERE

Team Coordinator, Listing Media Services

by Kay Tay | Jul 11, 2023 | Uncategorized

Listing Media Services is a real estate photography startup within Zillow Group’s ShowingTime+ brand. Our mission is to fulfill the media marketing needs of real estate agents across the United States to make their listing stand out in any market. We are on a path to 2-4x the business this year.

Photographers are the face of Listing Media Services. They represent the brand in their interactions with agents and home sellers. Their ability to deliver a timely and quality work product is crucial to delivering on our value proposition. The agent’s experience is largely shaped by that individual. That’s why it’s critical to support our photographers so they can best serve our customers. Our team is light on its feet and able to adapt quickly to new challenges.

Listing Media Services offers a variety of services from high-resolution photos, interior video, virtual 3D tours, interactive floor plans, aerial photography, and more. Training our photographers in each of these offerings is essential to deliver a best-in-class experience for the agent and homeowner.

About the role

This role will provide support to various photography operations leaders and will handle administrative tasks surrounding building our internal photographer network. This person will play a crucial role in ensuring a smooth, efficient, and effective operation of the team. They will assist in delivering an exceptional new hire experience and will execute on efficient processes, resulting in consistent timelines and insights. They will support the development and growth of photographers by supervising and driving training completion in each of our core services.

You Will Get To:

• Communicate, via email, onboarding and training timelines to new hires and field any inbound questions to provide further clarity
• Act as a SME on the photography process flow from day 1 to being “capture-ready”. Partner across teams to limit defects from flowing downstream.
• Assist in scheduling and coordinating in-field training
• Maintain accurate records of photographer information across multiple spreadsheets
• In partnership with Zillow’s Compliance team, maintain accurate records of active FAA Part 107 drone licenses to ensure drone operations are compliant with legal requirements
• Monitor and evaluate the progression of photographers in training and communicate when additional training is required or timelines are not being met
• Coordinate with other departments to ensure that all necessary equipment and software is available for photographers
• Respond to inquiries from photographers regarding training and equipment
• Learn and become a guide in using our content platform, Aryeo, to assist with updating shopping cart services
• Assist in scheduling new hire 1:1 appointments and managing calendar invitations
• Provide other administrative support to the photography operations team as needed

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $26.40 – $39.60 Hourly. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Proficient in administration, with a strong emphasis on quality, professionalism, and customer service.
• Excellent communicator.
• Strategic thinker and problem-solver.
• Meticulous, capable of leading multiple priorities in a fast-paced environment.
• Advocate for continuous improvement, always seeking ways to enhance operations and service delivery.

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred
• 2+ years of experience in an administrative or training role
• Excellent organizational and communication skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Knowledge of still photography, video, drone, and 3D home tours preferred
• Proficiency in Microsoft Office and Google Suite
• Strong analytical and decision-making skills

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

APPLY HERE

Incident Response Analyst

by Kay Tay | Jul 11, 2023 | Uncategorized

***The location for this position is virtual/remote***

This is your chance to be a part of an in-house Technology team that’s creating cutting-edge technologies revolutionizing the hospitality industry around the world! As an Incident Response Analyst (internal title: Lead Cyber Security Analyst), you will bring your technical skills to a hospitality company with an award-winning culture. On the Cyber Incident Response team reporting to Senior Director of Cyber Security, you will support projects including responding to information security incidents across the global enterprise, using the information security policies, standards, guidelines, and industry best practices to remediate the incident and restore normal business operations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like: 

• Ensure timely response and resolution to anomalous activity, hacking, and security incidents/threats in a matrixed and outsourced environment.
• Perform root-cause analysis of incidents, including Correlating multiple data sources, analyzing the facts, determining the best remediation strategy, and remediating until the incident is contained and resolved.
• Maintain information security controls so Hilton can operate efficiently, effectively, and in compliance.
• Perform forensic investigations on live, dead, and virtualized systems in the office, data center, and cloud environments

How you will collaborate with others:

• Provide guidance and technical leadership in information security incidents to Information Technology teams by referencing and enforcing standard methodologies.
• Collaborate with business partners, key collaborators, and internal groups to formulate technical response strategies to address information security incidents.

What projects you will take ownership of:

• Enhance Hilton’s information security incident response program, including the life cycle of an information security incident from pre-incident preparation to the final incident report.
• Provide technical guidance for the detection and remediation strategies of information security incidents across the enterprise.

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional experience in Technology or a related field
• Three (3) of work experience in Cyber Incident Response
• Solid grasp of network fundamentals, including port, services, IP ranges, etc.
• In-depth operating system experience with supported versions of Windows (including 10, 11 workstation; 2012, 2016, 2019, 2022 server), and Linux (including RedHat, CentOS, and Debian)
• Experience with Splunk or equivalent SEIM and log analysis tools for OS, firewall, IPS/IDS, web content filters, and applications (Mail, Web, Database, etc)
• Malware analysis and reverse engineering experience, including malware remediation

It would be useful if you have:

• BA/BS in Information Technology, Computer Science, Computer Engineering, or equivalent work experience
• Three to five (3-5) years of specialized experience including detecting and investigating anomalies, containing and remediating identified incidents, securely gathering malware samples and sending to anti-virus companies, writing up information security incident reports for executive review, and performing computer forensic investigations and investigation report writing
• Live system memory analysis (including Volatility, Redline, etc.)
• Scripting (including Powershell, Wscript, Python, etc.)
• In-depth application experience in investigating Apache, IIS, SQL, Oracle, WebLogic, Tomcat, etc.
• Experience with Unix (AIX)

APPLY HERE

Client Operations Technical Coordinator

by Kay Tay | Jul 11, 2023 | Uncategorized

LetsGetChecked is a leading at-home health testing company, with a platform that allows consumers to discover and access personalized health information conveniently, confidentially and accurately. We empower people to take an active role in their health to live longer, happier lives. LetsGetChecked was founded in 2015 and has corporate offices located in New York City and Dublin.

Client Operations Technical Coordinator

In this role, you will work closely with the Client Operations Engineer to support the configuration and management of client programs across multiple systems. Your primary responsibilities will include assisting with client file ingestion, performing audits and quality checks, and providing general support for client configuration activities.

Responsibilities:

• Assist with client file ingestion, ensuring accurate and timely transfer of client data. Perform audits and quality checks to verify the integrity and completeness of client configurations.
• Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup.
• Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams. 
• Maintain up-to-date records and documentation related to client configurations and program changes.
• Monitor and track client configuration requests, ensuring timely and accurate completion.
• Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary.

What we’re looking for…

• Bachelor’s degree in a relevant field or equivalent experience.
• Strong attention to detail and ability to work with complex data sets.
• Excellent organizational and time management skills. Proficient in using various software applications and tools used at LetsGetChecked
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Prior experience in client operations, configuration management, or a similar role is preferred.
• Knowledge of healthcare industry regulations and compliance standards is a plus.

The base salary range for this role is $70,000 – $80,000

Benefits: 

Alongside base salary we offer a range of benefits including: 

• Health insurance and an Employee Assistance Programme 
• 401k
• Annual Compensation Reviews 
• 15 days paid time off and 3 paid volunteer days per year
• Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
• A referral bonus programme to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career within the company.  
• Maternity, Paternity, Parental and Wedding leave.

Why LetsGetChecked?

Together we have a common goal to help people live longer, happier lives.

We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning & Development through our partner Udemy.

APPLY HERE

Manager, Social Media

by Kay Tay | Jul 11, 2023 | Uncategorized

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary:

Real Chemistry is looking for a Manager, Social Media join our growing team!

This role can be remote in the US or in any of our US offices, including New York City, Boston, or Philadelphia.

What you’ll do:

• Master all things social media: Twitter, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You will have in-depth knowledge of today’s top social platforms.
• Develop Paid Strategy: Counsel clients on best practices incorporating paid social into an overall social strategy. Display knowledge of the functionality, strategies behind social media driven campaigns and best practices of all major social platforms including Facebook/Instagram, Twitter, LinkedIn, etc. 
• Sharpen your creative skills: You will write compelling, engaging and fresh social media content as well as work with creative teams, including designers and copy writers, to develop outstanding content for our clients, customized for social platforms and ad units.
• Collaborative cross-functionally: Act as day-to-day social media lead across multiple healthcare accounts, but part of an integrated team of account, paid social, earned and digital media colleagues. Advise the execution of social media tactics including content development and distribution, paid promotions and results reporting.
• Thrive in an environment that requires constant learning and innovation: Cultivate and maintain in-depth knowledge and understanding of social media trends and platforms to guide account teams and help Real Chemistry continue to be a leader in the space. 

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• 2-4 years of experience in social media, ideally in a regulated industry (such as biotech or pharmaceutical or financial) 
• College degree (BA or equivalent) 
• Shown proficiency in social media, both personally and professionally 
• Understanding of how paid promotion works on the main social media platforms: Facebook/Instagram, Twitter, LinkedIn. Experience with social media ad technologies is a plus 
• Highly organized, mindful of deadlines with the ability to multi-task and work under limited supervision 
• Experience collaborating effectively internally and externally as part of an integrated team 
• Diligent, well-organized professional who performs with a sense of urgency, and stays on schedule and on budget 
• Outstanding written and oral communications and presentations skills 
• Advanced knowledge in Microsoft Office, particularly PowerPoint 
• Agency experience in a client-facing role preferred 
• Understanding of the FDA regulations guiding social media efforts for biotech and pharma clients preferred

Pay Range: 70,000-85,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester

APPLY HERE

Financial Analyst

by Kay Tay | Jul 11, 2023 | Uncategorized

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”.

​​About the Role:

Hims & Hers is looking to hire a Financial Analyst to join our finance organization. This role will be reporting to the Sr. Marketing Finance Manager and is remote-based. As a Financial Analyst, you will own and be responsible for category P&L management, financial planning, strategic finance, systems, decision support, and analysis for category-level revenue, marketing, and unit economics.

You Will:

• Deliver analyses that determine marketing spending, and capital allocation decisions, and ultimately drive future growth
• Partner with cross-functional teams to set, manage, and optimize pricing across business lines
• Build, maintain, and fully own the revenue and contribution margin forecasts for multiple business lines
• Own LTV models and be the subject matter expert of the unit economics of your responsible business lines. Guide leadership’s understanding and decision-making for the business
• Create models and reporting that distill complex information into actionable business insights
• Define KPIs and build and automate reporting around them
• Assist with developing P&Ls for new products and determining their financial feasibility
• Act as a trusted advisor to business leaders on cross-functional teams. You will develop and present your business leaders with the most current information, analysis, and insights to help them understand their short and long-term financial position
• Perform ad-hoc projects, financial analyses, and presentations for executive management and the Board of Directors
• Participate in the preparation and review of annual, quarterly, and monthly budgets

You Have:

• B.S. in Finance or Accounting, or equivalent experience
• 2+ years of experience in an FP&A or an investment, banking, and/or consulting role
• Experience in healthcare/consumer banking group or at a high growth start-up/company preferred but not required
• Experience with online subscription businesses and lifetime value concepts is a plus
• Experience in Excel and love the challenge of bringing structure to complex unstructured problems
• Strategic thinker who is intellectually curious
• Execute requests into finished deliverables with minimal direction required
• Highly organized and detail-oriented, with the ability to multitask 
• An agile self-starter who thrives in an ever-changing work environment
• The ability to manipulate large datasets is a must. Prior Sequel experience is a plu

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.  

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying! 

An estimate of the current salary range for US-based employees is

$75,000—$125,000 USD

APPLY HERE

Copywriter I

by Kay Tay | Jul 11, 2023 | Uncategorized

We’re seeking a creative and collaborative entry-level copywriter who’s excited to learn and take on a wide variety of projects in support of our mission and impact.

In this role, you’ll be part of a small creative team that helps communicate initiatives, ideas, and stories through our public television series, brand marketing and social media campaigns, workforce tools and resources, educational programs, and more. 

This is an entry-level role, and you’ll have room to learn, so the most important thing you can possess is a good foundation in writing and communicating ideas. We’re especially looking for someone with an ability to keep a key audience in mind and speak directly to them in a friendly, relatable, and clear way. 

Here are some other things we’re looking for: You love thinking about how to communicate ideas and tell stories; you’re detail-oriented and have some proofreading skills; you have an interest in education and social issues that impact life and career outcomes; you’re proactive, solutions-oriented, and a great collaborator and communicator. 

That last one is especially important because, on the copy team, we collaborate with almost every department in the organization—film and production, marketing, partnership development, impact measurement, education, product and UX, and more. That means you’ll get to work on many different kinds of projects, dive deep into a variety of ideas and topics, and work closely with a good portion of the wonderful, mission-driven folks across the company. 

The flip side of that: We’re often doing something new, so adaptability, curiosity, and the ability to understand and focus on the core mission are key.

This position is open for either fully remote or hybrid in our office in Costa Mesa, CA. 

Who we are: Roadtrip Nation is a nonprofit career exploration organization that empowers people to define their own roads in life. We’re one part media company and one part education organization. What that means in practice is that we create humanizing career stories and content that power our career resources, educational programs, and tools to support people in building confidence and finding their path forward.

Our award-winning documentary series on public television has been on the air for more than 20 years, covering topics like careers in public service, finding your path after incarceration, women in STEM, and much more. And we wrote a best-selling career guide based on the advice we’ve heard over the last two decades.

We create our primary impact through partnerships with leading social impact organizations and other mission-driven organizations who support this storytelling work on public television and connect our learner-driven career exploration programs and tools to people striving to find their paths in life.

What does this position entail? In this role, you’ll work on the copy team to ideate, write, and edit written content across a variety of platforms and mediums—from videos to websites to educational materials.

What we’re looking for: A great writer who’s creative, detail-oriented, adaptable, and engaged—and feels excited by the idea of learning and working on a range of different kinds of projects and topics. 

A typical week in this role might include

• Collaborating with directors and editors on our post-production team to create onscreen copy and credits for our public television series
• Brainstorming social ads and campaigns with the marketing team
• Researching relevant topics and issues to inform creative briefs and new projects
• Working with producers to create our applications and promotional materials for upcoming documentary projects
• General editing and proofreading
• Brainstorming names for a new series or product
• Writing website copy for our documentary series and workforce projects
• Writing for our blog or newsletter
• Scripting videos for YouTube, or a lesson video, or a marketing video
• Helping to create materials for our educational programs, lessons, and tools

$45,000 – $55,000 a year

APPLY HERE

Content Writer at Birdeye

by Kay Tay | Jul 11, 2023 | Uncategorized

Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real-time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Birdeye is the leading all-in-one platform trusted by over 100,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR.

What You’ll Do

We are seeking a talented Content Writer to join our team. The ideal candidate should have experience writing high-quality content for B2B SaaS companies. The candidate will be responsible for creating compelling and informative content tailored to our target audience’s needs. The candidate should have a strong understanding of SEO fundamentals and experience optimizing their content for searchability on search engines. The candidate will also be responsible for editing and proofreading content created by other writers. Experience working with freelance writers will be an asset.

• Create high-quality and engaging content for B2B SaaS companies, including blogs, whitepapers, case studies, eBooks, and more.
• Edit and proofread content created by other writers to ensure it meets the company high standards for quality, tone, and style.
• Research to ensure all content is informative and accurate and stays up-to-date with industry trends and best practices.
• Develop a deep understanding of the target audience and create content that speaks directly to their needs and pain points.
• Optimize content for searchability on search engines using SEO best practices.
• Collaborate with internal teams, including the marketing team, to create content that aligns with the company’s overall strategy and messaging.
• Manage and prioritize multiple projects simultaneously, ensuring that all deadlines are

Requirements

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• At least 3-4 years of experience writing content for B2B SaaS companies.
• Strong writing, editing, and proofreading skills, with the ability to create engaging and informative content that resonates with the target audience.
• Strong understanding of SEO best practices and the ability to optimize content for searchability on search engines.
• Excellent research skills, with the ability to conduct thorough research on a wide range of topics.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Ability to work collaboratively with internal teams and external partners.
• Familiarity with content management systems (CMS) such as WordPress.
• Excellent communication and interpersonal skills.

Benefits

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and, most importantly, our customers. Our quality is world-class. We deliver what we commit to, roll our sleeves, and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

If you are a talented Content Writer passionate about writing high-quality content that engages and informs readers, we encourage you to apply for this exciting opportunity.

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups – network with like minded “Birds”
• Abundant opportunities that come with a dynamic and fast-growing organization!

APPLY HERE

Content Creator, Social Media

by Kay Tay | Jul 11, 2023 | Uncategorized

Finding the right place to grow your career isn’t (over) easy, so we’re here to help by sharing a few reasons why the grass is greener at Vital Farms. We think you’ll appreciate our focus on Conscious Capitalism, which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the “way things have always been done.” Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether you’re into our values, our brand, or our egg-cellent puns, we hope you’ll join our Crew and help us change the world 108 square feet at a time!

Your Role:

This role will report to our Creative Strategist and will be responsible for supporting the social brand and community development for Vital Farms.

Our ideal candidate is a creative self-starter who is excited by the next social trend, whether that’s a filter on TikTok, a phrase in Instagram captions, a trending hashtag on Twitter, and more, but is also able to focus on driving brand loyalty and growing our community on social instead of pursuing the next flashy thing.

We’re looking for someone driven to vastly expand our social media presence by setting a savvy content strategy and then executing on it. We want a social photographer and videographer who can write and shoot attention-grabbing posts, as well as curate content to highlight our Vital Farms community and impact the brand and our community is having in the world.

What You’ll Do:

• Create, edit, and execute content (photo, video, copy, and graphics) for all social platforms (Instagram, Stories, Reels, IGTV, Threads, TikTok, Facebook, Twitter, YouTube, Pinterest, LinkedIn) daily.
• Understand Brand tone of voice and write social media copy that builds engagement and community.
• Proficiency with video capturing & editing.
• Monitor and curate UGC to be featured across all platforms (both in digital ecommerce, social, and in print).
• Collaborate with the Content team to create a broad library of social and video content
• Support some content creation on the Vital Farms Blog (copy, photo, graphics, and more, when needed).
• Project management.
• Create actionable plans to both grow and maintain followers on social platforms.
• Partner with communications team and brand team to create campaigns across owned channels around major holidays or product launches (easter, earth day, farmers’ day, Thanksgiving, Christmas etc.).
• Evaluate and optimize owned channel performance through analytics gathered by dash hudson, sprout social and google analytics.
• Work with agency partner to execute and manage paid strategy.
• Manage outside partners/contractors for photography, videography and copy needs – create shot lists, schedule shoots, allocate budget appropriately and map out needs for content that will spur growth on owned channels.

What You Bring to the Table:

• 1- 5 years of Relevant Experience 
• A breadth of knowledge of the social platforms, their nuances, and an adaptable spirit of testing and learning (Stories, IGTV, Reels, Live), Facebook (Live, Stories), YouTube, TikTok, Twitter, Pinterest, and LinkedIn
• Familiarity and proficiency with the Adobe Creative Suite with an emphasis on Photoshop, Lightroom, and Premiere Pro
• An adaptable spirit of testing and learning
• Strong work ethic and team-player approach is a must
• Natural curiosity and willingness to learn, as it pertains to Social Media
• Be reliable, honest, and trustworthy
• Excellent photo and video skills
• Excellent written and verbal skills
• Must be well organized, flexible, and able to work under pressure
• Excellent Organizational Skills
• Strong communication skills
• Trend forecasting / cool-hunting to stay on top of latest social trends

What’s in it for You:

• Be part of a movement to bring ethically produced food to the table
• Work in a Mission-focused environment alongside passionate colleagues
• Competitive pay and benefits
• Companywide bonus program
• Generous retirement contributions
• Free eggs, butter, and ghee, along with friends and family discounts
• Fun team SWAG
• Learning and Development team dedicated to your growth

Who We Are:

Vital Farms is a Certified B Corp that sources and markets delicious, high-quality, ethically-sourced egg and dairy products nationwide. We started on a single family-farm in Austin, TX in 2007, with 20 Rhode Island hens and a drive to raise the standards in sustainable agriculture. Today, Vital Farms is THE leading producer of pasture-raised eggs, partnering with more than 275 family farms, and selling into over 18,000 grocery stores around the country. We believe that a healthy bottom line is the result of healthy business practices, and we care deeply about supporting all our stakeholders. This includes our crew, our consumers, our retailers, and of course our happy hens and contented cows. In short, we exist to improve the lives of people, animals, and our planet through food.

APPLY HERE

Billing Associate / Assistant

by Kay Tay | Jul 11, 2023 | Uncategorized

BASIC QUALIFICATIONS

High School Diploma or equivalent is required plus a minimum of 2 years of relevant experience. Associates or Bachelor’s degree in Accounting, Finance or Business equivalent strongly preferred.  Due to the nature of work performed at our facilities, US citizenship is required.

RESPONSIBILITIES FOR THIS POSITION

General Dynamics Mission Systems has an immediate opening for a Billing Associate / Assistant. The position provides an opportunity to enhance the performance and profitability of an organization that supports some of our nation’s fundamental defense services.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

REPRESENTATIVE DUTIES AND TASKS:

Follow all Billing Policies, Procedures and Guidelines to ensure successful internal/external audits
Maintain comprehensive, accurate and organized records
Create Billing Folders and/or expansion folders, label files appropriately, generate new project set up forms, billing summaries, etc.
Create and maintain the department calendar, schedule monthly meetings, etc.
Filling, file room maintenance, off-site storage maintenance
Run standard daily, weekly and monthly reports
Scanning, mailing, FedEx shipping and other administrative type functions as deemed necessary
Send weekly emails regarding auto-billed invoices <$1k
Financial System data entry, administration
Developement and Administration of department SharePoint websites (must have considerable SharePoint knowledge)
Monitor contract closeout mailbox and log form submissions
Assist with pre-closeout activities and accounts receivable monitoring/tracking as assigned by management

Assist with closeout activities as assigned by management

Adhoc assignments as needed, assigned by management

KNOWLEDGE SKILLS AND ABILITIES:

Strong experience with MS Excel & Powerpoint is required, as well as exp with MS Office suite of tools
Excellent organization and time management skills
Detail oriented with an interest in accounting or finance

Excellent communication skills both written and verbal

Excellent analytical and problem solving skills

Ability to multi-task and manage multiple priorities

Ability to collaborate with others effectively

Basic knowledge of accounting processes and practices

PREFERRED DEGREE TYPES AND EXPERIENCE:

High School Diploma or equivalent is required plus a minimum of 2 years of relevant experience. Associates or Bachelor’s degree in Accounting, Finance or Business equivalent strongly preferred.

Target salary range: USD $23.00/Hr. – USD $25.17/Hr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary.

COMPANY OVERVIEW

At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world’s most advanced defense platforms even smarter. Our engineers redefine what’s possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.

We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.

We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit https://gdmissionsystems.com/careers/why-work-for-us/benefits

APPLY HERE

Email Marketing Manager

by Kay Tay | Jul 11, 2023 | Uncategorized

As the Manager of email marketing, you are passionate about driving business performance through creative customer communication and storytelling. You understand the customer journey, how to identify customer needs, and what touchpoints need to exist to reduce friction in that journey. You understand that the people in our CRM are the most valuable people in our marketing/sales funnel and you’re excited by the opportunity of turning them into customers. Onboarding them well and making sure they have a great experience is critical. You’re great at distilling communication to make things clear and engaging for customers to provide value and drive conversion rates. You understand creatives and you’re able to connect with them. You strive for excellence and consistently find ways to increase conversion rates, click-through rates, and customer engagement. You aren’t afraid to take risks and shake up the status quo.

Core Duties and Responsibilities

• Manage email marketing plan and calendar for each of the FM brands.
• Execute marketing email sends for each of the FM brands.
• Report on performance and revenue attributed to email campaigns.
• Plan and execute email automation/workflows within the customer journey.
• Regularly audit automation and workflows to ensure quality and return on investment, updating and adjusting them when necessary.
• Collaborate with Sales on ABM plans to expand business within organizations.
• Create and implement an onboarding program for SQLs to increase Sales requests.
• Collaborate with the Sales and Client Services team to identify and remove points of friction in the customer life cycle through email marketing and communication efforts.
• Optimize account onboarding and customer journey to maximize lead conversion rate.
• Leverage the contacts in each brand’s CRM to increase revenue, Enterprise requests, and cross-selling opportunities.

Job requirements

Experience and Skills

• 3+ years of experience in email marketing for brands
• 3+ years of experience with CRMs, email automation, and customer workflows
• Bachelor’s degree in Marketing, Communications, or a related field

A Great Candidate Will Have

• Demonstrated creative and critical thinking skills
• Strong work ethic, with the ability to deliver solid work on tight schedules
• Ease in giving and receiving feedback
• Desire to work in a team-centered, collaborative environment
• High professional standards – strong motivation for individual and organizational success
• Passion to be results-oriented and process driven

APPLY HERE

Ipsos I-Say Panel

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Share your opinion with i-Say and earn rewards. We’re an online survey rewards community with millions of members, celebrating the power of your voice!

APPLY HERE

DAILY GOODY BOX!!!!

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Get Your Free Goodie Box. It’s more than just Free Samples! Daily Goodie Box will send you a box of free goodies and all you have to do is let them know what you think. Shipping is Free. No credit card required EVER

APPLY HERE

Product Review Jobs

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

We are hiring for paid product testers! Work from home, earn some extra income, and test our new products before they hit the shelves. Earn up to $500 per week.

APPLY HERE

Product Report Card

by twochickswithasidehustle | Jul 11, 2023 | Uncategorized

Be a thought leader. Influence products and service decisions by sharing your opinion.

Actual User Testimonial on TrustPilot: “I absolutely love this website. I have been taking surveys and earning money through this company for about six months or so and I’m so glad that I did. So far I have cashed out $50 in Amazon gift cards and they send me the gift card via email within three days. I also get awesome opportunities to participate in product testing, in community groups and sometimes over the phone or webcam studies. I receive at least two emails, or more, on a daily basis from this company, inviting me to participate in the studies. I highly recommend this to those who are determined.”

APPLY HERE

“Virgo” Remote Audio Collection Project – United States

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job description

DataForce by TransPerfect is currently looking for contributors located in the United States to participate in our project Virgo Audio Collection.

Our team will welcome you to record a series of audios to improve speech recognition technology. Have you ever noticed how your virtual assistant does not always understand you or cuts you off? Come help us record short audios and together improve speech recognition. Devices and fun will be provided onsite!

Compensation; 

Providing that your recordings match the project requirements, you will earn:
– $115 if you complete the project with both AirPods and a wired headset (with boom mic)
– $75 if you complete the study with only AirPods OR only a wired headset (with boom mic)
Our available payment methods are PayPal, Gift Card and Wire Transfer.

How long does it take?

-The project duration is up to 3.5 hours if you complete the recordings with both AirPods and wired headset (with boom mic)
–The project duration is up to 2.5 hours if you complete the recordings with only AirPods OR only wired headset (with boom mic)

Job requirements

To participate you should meet the following qualifying criteria
– Be a resident of the United States (except California, Washington, Texas or Illinois residents)
– Be 18 years or older
-Be a native English US speaker (different accent backgrounds are required)
– Own or have access to an iPhone 12 model or later
– Own or have access to any model of AirPods and/or wired headset with boom mic
– In case you participate in the project with a wired headset, own or have access to a Lightning to 3.5 mm Headphone Jack adaptor to connect the headset to the iPhone
–Pass an initial screening test to determine accent and verify that your recordings meet audio quality standards before you are able to participate.

APPLY HERE

Online Data Rater – US

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job description

Work Location: US, remote 

Work Schedule: 10-20 hours per week

Engagement Model: Part-time, freelance, online, work-from-home

Project Duration: Continuous

Language(s) Needed: Idiomatic fluency in English

DataForce by TransPerfect is looking for remote freelance English Online Data Raters to join our team in the US.

Role Summary

As an Online Data Rater you would perform the following: review, evaluate and report on the accuracy of online search queries. This data will be used to develop and improve online search results. 

You will not have a set schedule; we ask that you work 10-20 hours each week. You will be able to decide what works best for you, in some cases hours worked could vary each week, based on your availability. 

In order to qualify for this role, you will need to carefully review the provided project guidelines. To ensure your understanding, you will then need to pass a test.

Job requirements

Role Requirements

• Ability to meet given targets
• Ability to understand feedback and adjust accordingly
• Must be legally eligible to work in the US
• Must be 18 years of age or older
• Idiomatic fluency in English
• Must be located in the US
• Must have lived in the US for the past 5 consecutive years
• Reliable computer and internet connection
• Reliable anti-virus software

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our division focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

APPLY HERE

Data Entry

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

About the Data Entry Clerk position

We are looking for a skilled Data Entry Clerk who will be tasked with input of information into our digital systems. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

We expect you to be computer-savvy and a fast typist with a keen eye for detail. Good understanding of data confidentiality principles is compulsory.

Data Entry Clerk responsibilities are:

Type in data provided directly from customers

Move data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners

Prepare spreadsheets with large numbers of figures without mistakes

Perform verification of data by comparing it to source documents

Review and update existing data

Collect data from the database or electronic files as requested

Organize system backups on a regular basis to ensure data preservation

Manage paperwork after entering data to ensure it is not lost

Data Entry Clerk requirements are:

2+ years’ experience of working on a Data Entry Clerk position

Good practical experience with word processing tools and spreadsheets such as MS Office Word, Excel and so on

Good knowledge of office equipment and computer hardware and peripheral devices

Basic knowledge of touch typing system and database management tools

Fast typing skills with close attention to detail

Good command of English both oral and written and customer service skills

High school degree or equivalent

APPLY HERE

Contact Center Specialist – Quality Assurance

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Company Overview

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Covid-19 Hiring Update: As a company, we’ve transitioned to a work-from-home model and will continue to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Job Category

Modernize Home Services is seeking a highly motivated and detail-oriented Contact Center Specialist – Quality Assurance  to join our team on a part-time basis to support our contact center’s mission of delivering exceptional client and homeowner satisfaction. In this role, you will play a crucial part in ensuring compliance continuity across all modes of communication, while also evaluating and documenting customer interactions. We are looking for someone with excellent active listening skills, strong attention to detail, and a sense of urgency to improve our operational efficiency. This position is part-time and will offer 23-29.5 hours weekly.

Responsibilities

• Monitor and analyze customer calls to identify areas of improvement in terms of homeowner satisfaction, agent performance, and client requirements.
• Conduct audits to generate findings and recommendations, along with timelines for corrective actions, to address any identified deficiencies.
• Process compliance requests and ensure accurate and up-to-date documentation revisions.
• Utilize your in-depth knowledge of client-specific call and product requirements to prepare comprehensive reports.
• Create, modify, and maintain documentation to track scripting and process changes, ensuring compliance and consistency.
• Provide valuable feedback to management to drive quality and operational improvements within the contact center.
• Efficiently manage and prioritize daily tasks based on business needs and goals.

Requirements

• High school diploma or equivalent.
• At least 6 months of previous experience in customer service and contact center roles.
• Proficiency in understanding, interpreting, and manipulating data for reporting purposes.
• Experience with Five9 is highly preferred.
• Familiarity with Jira and Confluence is a plus.
• Knowledge of Customer Relationship Management (CRM) systems is beneficial.

The expected hourly range for this position is $17/hr to $25/hr. This hourly range is an estimate, and the actual hourly rate may vary based on the Company’s compensation practices. The hourly rate may be adjusted based on applicant’s geographic location. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits.

#LI-REMOTE

APPLY HERE

Earn extra cash online

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

ySense is a global online community with multiple earning options. Join now and start earning with paid online surveys, cash offers and more!

APPLY HERE

Sephora Chat WAH CSR

by twochickswithasidehustle | Jul 10, 2023 | Uncategorized

Job Details

Description

Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Math Copy Editor (Freelance)

by Kay Tay | Jul 10, 2023 | Uncategorized

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a copy editor to join our math content team. In this role, you will review the newest additions to our math curriculum to ensure the highest writing quality and collaborate with curriculum designers and writers on revisions. 

This is a 1099 consulting role. 

WHAT YOU’LL BE DOING

• Review math word problems and make suggestions to improve concision, clarity, flow, student engagement, and overall quality
• Proofread for spelling and grammatical errors 
• Collaborate with math curriculum designers to meet project deadlines
• Understand and apply IXL’s writing style guide and the Chicago Manual of Style

WHAT WE’RE LOOKING FOR

• Prior copy editing experience required
• Exceptional attention to detail
• Ability to communicate clearly and professionally

The pay rate range for this freelance position is $35 to $38 per hour.

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL’s comprehensive curriculum and insightful analytics help more than 900,000 teachers deliver personalized instruction, and empower over 14 million students to achieve new learning milestones every day.

APPLY HERE

Content Editor

by Kay Tay | Jul 10, 2023 | Uncategorized

We are seeking a skilled technical editor for one of our large Seattle-area tech clients who can fluently write documentation components for technical customers and developer audiences. In this role you will support the increase and growth of a product-centric team’s API onboarding needs which come via pull request (PR) through GitHub. You will interface with internal customer teams submitting documentation for review, and with external developers using the documentation.

If you are the right fit, you are comfortable distilling key information and speaking to technical audiences. You ideally have some knowledge of programming documentation principles, and some understanding of APIs, GitHub, and other developer tools. You have a keen attention to detail, a deep passion for technology, and can quickly and seamlessly pivot between projects depending on the needs of the collective team.

This is a full-time, remote, contract engagement through June 2024, with the potential to extend up to 18 months. We’ll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full time contractors: http://steyer.net/benefits.

Required:
– 4+ years of experience as a technical writer, preferably including developer audiences
– Solid experience with GitHub and PRs
– Confidence in collaborating with technical stakeholders
– Some knowledge of APIs and programming languages

APPLY HERE

Web Specialist Remote

by Kay Tay | Jul 10, 2023 | Uncategorized

AdventHealth Corporate

All the benefits and perks you need for you and your family:

·    Benefits from Day One

·    Career Development

·    Whole Person Wellbeing Resources

·    Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Monday-Friday

Job Location: Remote; Need to be able to go onsite for training, if needed

The role you’ll contribute:

 The Web Specialist ensures development, implementation, and quality assurance of the organization’s website presence.  They will help with the ongoing maintenance of our various websites, working closely with the digital marketing and development teams, ensuring our website and marketing efforts are optimized, functional, and configured for search engines, communicating updates and statuses to our internal clients.

 The value you’ll bring to the team:

Implement the strategic vision of the Executive Director of Digital Strategy and Director of Web Marketing Strategy as it ties into our corporate website and digital marketing landing pages.

·Contribute to web best practices and help ensure the organizational website meet HTML standards.

·Collaborate with the Director of Web Marketing Strategy to support implementation, analysis, and optimization of marketing website landing pages and related digital assets.

·Deliver optimal website design, functionality and search engine optimization on our web pages through leveraging reports and input from the design, content, and analytics teams.

·Conduct analysis, website audits, competitive assessments, browser compliance, mobile responsiveness, and user testing.

·Review and leverage automated scripts and crawlers to maintain the freshness, integrity and quality of the website and related digital assets.

·Collaborate with website staff, cross-functional teams and partners/vendors to maintain alignment of organizational website content and assets.

·Communicate the status of website updates on a daily basis.

·Coordinate documentation, education, and enforcement of the website management and compliance processes and standards.

·Ensure compliance on image and content credit and use rights for all corporate websites and landing pages.

·Recommend updates to content and page modifications to increase website traffic and ensure the website ranks and converts.

·Create project management timelines for website content projects that relate to new sections on the site or involve consolidating / migrating existing content on our various web pages and marketing landing pages.Qualifications

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

·     Associates Degrees 

·     1+ years of experience relating to web content management systems and projects management.

EDUCATION AND EXPERIENCE PREFERRED:

·           Experience with utilizing CMS system(s)

KNOWLEDGE AND SKILLS PREFERRED:

·           In-depth understanding of SEO and web metrics

·           Proficiency with advanced HTML, Web editors, and graphics editors

KNOWLEDGE AND SKILLS REQUIRED:

·Experience and advanced proficiency with MS Office, data sets, CRM/PRM systems, content management systems, browser applications, Search Engine Optimization (SEO), social media, mobile and web analytics tools.

·Ability to manage and set client expectations throughout digital asset lifecycles to ensure consistency and quality in deliverables.

·Proven ability to successfully manage concurrent projects, work in a fast-paced and complex environment, execute large projects, and work under multiple and competing deadlines.

·Strong attention to detail for managing quality assurance, usability/user experience, and performance testing, and final approval across all verticals.

·Excellent customer services skills, and the ability to build rapport and relationships across administrators, team members, physicians, customers/patients, vendors and the community.

APPLY HERE

Temp Social Media Content Creator

by Kay Tay | Jul 10, 2023 | Uncategorized

Paula’s Choice Skincare is a multinational beauty brand that is 27 years strong!  Our vision is to empower and enable people around the world with highly effective products and in-depth knowledge to make the best choices for their skin.  We question ingredients, follow the facts and stand up for the customer, because we’re in this journey together.

Paula’s Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree.  If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you.

What we offer you*: 

• A robust benefits package including health, vision, dental, retirement and more 
• Flexible spending account, Employee assistance program 
• Fitness perks, meditation app membership, and more 
• Product samples and discounts 
• Generous PTO 
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)

*Please note these benefits are only available to full-time Paula’s Choice employees. 

How you’ll have an impact at Paula’s Choice*   

How you’ll have an impact at Paula’s Choice:   The Social Media Content Creator will be responsible for producing social video content that engages our community & contributes to growing brand awareness on relevant social channels. 

Responsibilities: 

• Develop & produce trending, product focused video content for social channels. 
• Occasional on-camera work, showcasing product or producing specific trend content. 
• Provide copy for social captions & on-video text. 
• Collaborate with broader social team on content creation for organic channel, product launches & campaigns

What you’ll bring to the table: 

• Bachelor’s Degree required.   
• 2+ years relevant work experience in social media, design, video production, etc. 
• Tuned in to social media & pop culture trends. 
• Highly motivated self-starter, with attention to detail & quality.  
• Able to take direction while collaborating with team members. 

What can help you really stand out:

• Affinity for skin care & beauty
• Graphic design skills
• Experience with Capcut & Adobe Premiere 

The details:

• Location: Fully remote, within the US
• Hours: 20 hours per week, PST working hours with flexibility
• Physical requirements: Ability to handle long periods of both sitting & screen time

Approximate Salary Range Based on Experience and Location:

$19.00 – $20.00 per hour

APPLY HERE

copywriter, Creative Studios

by Kay Tay | Jul 10, 2023 | Uncategorized

Pay Range $76,400 – $129,700/annually

Bonus Eligible Yes

Now Brewing – copywriter, Starbucks Creative Studio!

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

 We’re looking for a versatile writer to join Starbucks Creative Studio. A true partner in the work with a team-first attitude and a relentless drive to evolve the brand and create elevated and impactful content. Leverage your background in storytelling to bring the Starbucks brand to life in innovative ways while ensuring we show up consistently and effectively for our customers. 

As copywriter, you will…

• Creates brand stories and product narratives that help drive the success of the Starbucks brand while adhering to global brand standards, ensuring Starbucks shows up consistently and effectively
• Develops compelling creative concepts and copy assets across a wide range of omnichannel work, executing at a high level creatively
• Co-creates strong presentations with solid flow, story arch, and language that convincingly link creative solutions to brand and business objectives
• Consults on production (film, photography, audio, production writing, etc.) as needed
• Interprets and integrates creative feedback to advance the work demonstrating flexibility, and adapting smoothly to changes in direction 
• Keeps a pulse on creative and cultural trends seeking ways to incorporate findings into work, helping evolve and strengthen the Starbucks brand
• Thinks strategically about their creative choices and approaches each project with open-mindedness, critical thinking, and constructive questions, advocating for the customer and brand in the work while pursuing the brief’s objectives
• Draws connections across Studio’s projects as a source of inspiration and develops creative solutions with the end-user in mind
• Seeks to understand the basics of the business and organizational structure of the enterprise
• Achieves established goals while demonstrating the ability to adapt to changing business and Studio priorities
• Manages workload effectively across multiple omnichannel projects with varying deadlines through close collaboration with other creatives and Studio creative project managers
• Engages with others in a respectful, empathetic manner, promotes a positive, inclusive and productive work environment, and participates in building the Studio’s culture
• Cultivates positive working relationships within the Studio and with cross-functional partners at the project level
• Demonstrates storytelling ability, effectively presents work to a broad range of audiences, and communicates clearly to stakeholders with minimal guidance

We’d love to hear from people with:

·         Bachelor’s degree in English, Journalism, Communications, Marketing, Advertising relevant field.

·         Ability to craft compelling copy for email, social media, and a broad range of advertising mediums

·         Strength in creative concepting and storytelling

·         Possesses a basic understanding of integrated marketing and its various components

·         Has a strong portfolio demonstrating a reasonable range of creative projects

·         Attuned to cultural and consumer trends with a keen eye for detail and aesthetics

·         Strong verbal communication and presentation skills

·         Ability to build working relationships with cross-functional teams and individuals

·         Consistent time management and organizational skills; ability to multi-task, set priorities, and adhere to deadlines

·         Ability to work both independently and in a team environment

·         Proficient in Mac programs and productivity software

Preferred Qualifications:

  ·         4-year Bachelor’s degree in English, Journalism, Communications, Marketing, Advertising relevant field.

·         2+ years experience with a creative agency or in-house creative team

·         2+ years concepting advertising, media, and social campaigns, including strategic concepting, film & social concepts, and storyboards

·         2+ years of experience developing game and UX content and creating multiple forms of digital communication copy

·         2+ years of experience leveraging strategic insights with mastery of communication

·         2+ years concepting and developing retail store experiences and content systems for cohesive store communication

Join us and inspire with every cup. Apply today! 

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

APPLY HERE

Post Close Correction, Analyst

by Kay Tay | Jul 10, 2023 | Uncategorized

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. 

Come join us at eXp Realty – a 6x Glassdoor Best Places to Work organization!

What makes Transaction Processing great?

Inspired by a common vision, Transaction Processing is dedicated to the mission of supporting our agents and ensuring they receive a seamless transaction experience.  Led by an engaged and motivating management team, we offer an industry-leading training program along with multiple avenues for career advancement. It’s no wonder our team members say they love their positions in Transaction Processing! We are “agent success obsessed” and work together every day to make certain our agents are flourishing. Come join our fun and thriving team!

What will you do:

The Post Close department is responsible for gathering and analyzing transactional data processed by the Transaction Settlement team and confirming its accuracy. These responsibilities encompass corrections to files, agent commissions, handling various audits (both internal and external), and other tasks that are assigned. 

The Post Close Correction, Analyst is a key collaborator and relied on to successfully document, track, and report findings. They are responsible for keeping up with eXp’s changing technology and processes to perform effectively. 

Major Duties & Responsibilities:

• Analyzes transaction files and settlement statements to ensure accuracy of payments
• Maintains documentation related to requests and findings
• Documents and processes system corrections
• Makes appropriate corrections to files in back-office systems 
• Research transactions and submit requests for possible correction. 
• Maintains an error spreadsheet in Excel or Google Sheets to document data related to error 
• Ensures the file is submitted properly for corrections before submitting to back-office.
• Research incidents and analyze transactions for the root cause of agent issue(s).  
• Reviews incidents for process errors, documents trends, and assists in coming up with potential long-term solutions
• Identifies short-term solutions and closes the loop with the agent. 
• Pulls data reports in the back-office system and compares transaction documents to confirm system accuracy
• Works closely with counterparts in various departments to ensure ongoing audits are completed within the predetermined time frame.
• Creates reports detailing audit findings

How will you grab our attention:

• Experience in the real estate industry required
• Tech-savvy.  Experience with Google Suite and Skyslope strongly preferred
• Proficient in Excel and Google Docs/Sheets
• Ability to read and interpret documents including real estate contracts, leases, and settlement statements
• Highly adaptable and a clear-thinking problem solver
• A self-starter on individual projects and a contributing member on team projects with a “can do” attitude
• Excellent written, verbal, and organizational skills
• Ability to maintain confidentiality and work well with agents
• Professional telephone skills
• Strong attention to detail in reviewing documents and entering data is required
• Positive, trustworthy and dependable
• Ability to work remotely with no direct in-person supervision
• High School Diploma/GED required

What eXp Realty provides:

• Robust Medical coverage, as well as Dental & Vision benefits
• Company supplied equipment; laptop, monitor, headset
• FSA plan
• 401k with a 4% match
• Stock option grant
• Fully remote environment
• Amazing company culture
• And more…

APPLY HERE

NURSE SCHEDULER

by Kay Tay | Jul 10, 2023 | Uncategorized

The Scheduler prepares the Nursing and CNA schedule and  handles various clerical assignments.

Responsibilities:

• Accurately prepare daily and monthly schedules for nursing department.
• Coordinate schedule with Nursing Supervisor to ensure proper unit coverage.
• Send daily staffing count to Director of Nursing.
• Prepare and post in a timely manner the schedules for all units and all shifts.
• Maintain attendance records.
• Monitor use of overtime with weekly report to Administrator and Director of Nursing.
• Clerical duties as assigned.
• Provide Payroll Manager with Master Schedule and all information related to payroll for the nursing department.
• Track per diem hours.
• Record all absences for all shifts.
• Process all time off requests for earned time benefits according to policy.
• Complete weekly report on registry hours for home office.
• Maintain confidentiality of all information relative to payroll.
• Other related duties and responsibilities that may become necessary to meet the needs of the facility.

Job Requirements:

• Must possess, as a minimum, a high school diploma or equivalent.
• Must be able to read, write, speak, and understand the English language.
• Must be able to follow written and oral instructions.
• Must be able to handle frequent interruptions.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have patience, tact, a cheerful disposition, and enthusiasm, & be willing to handle residents based on whatever maturity level at which they are currently functioning.

APPLY HERE

Inspection Logistics Coordinator 

by Kay Tay | Jul 10, 2023 | Uncategorized

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We’re looking for an Inspection Logistics Coordinator. The work location for this position is in the United States, and you will be working an Eastern Standard Time schedule, and it is eligible for a fully remote work arrangement.

The Opportunity:

The Inspection Logistics Coordinator requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regard to scheduling and resource management, can multitask extremely well, and communicate efficiently.  The ILC must be able to manage a network of field inspectors, both Staff and contractors, to complete equipment inspections within a geographic region.  The ILC is responsible for each staff inspector reaching a required number of inspections while simultaneously ensuring that each inspection is completed within the Service Level Agreement.  The role requires the resolution of inspection problems, including field issues and administrative support.  Each day all inspection schedules must be reevaluated for accuracy and efficiency and changes must be made and communicated to the inspector network and internal customers.  The ILC uses discretion with RBA specialized Inspection Services information providing only relevant info to internal and external customers.  The ILC uses motivation and persuasion to gain the cooperation of field inspectors striving to meet short timelines and increasing volume.  ILCs evaluate the metrics within their region daily and works with management to implement changes and ensure all SMART goals are achieved.  Microsoft Office is used extensively, so proficiency in Outlook, Excel, and Teams is necessary.  Excellent communication, written and verbal is also required.

In this role you’ll:

• Assign, coordinate, schedule, and monitor equipment inspections within a geographic region, ensuring that staff utilization is maximized and Service Level Agreements are met
• Communicate inspection status, written and verbal, clearly and efficiently across multiple departments, including Inspection Services, Sales, Sales Operations, Strategic Account Group, Auction Management, and others as needed
• Resolve inspection problems, including updating inaccurate listing information, field issues such as not on location or units unable to start, etc
• Work closely with Regional Inspection Managers to: ensure quality, coordinate inspections, identify potential training opportunities, highlight areas of concern, monitor cycle times, and resolve issues in a timely manner.
• Manage and direct a network of 20 – 50 inspectors.  This includes approving contractor invoices, and communicating and monitoring SMART goals for Staff.  Communicating RBIS SOP changes and customer-specific info.  Providing basic app support, and managing the rollout of new technology and processes.  
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and the safety of your team, co-workers, and customers.

Here’s what you bring:

• College degree preferred
• Microsoft Office proficient
• Minimum 3 years of related experience

This job will require:

• Minimal, if any, travel may be required

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we’ll take care of you along the way.  Here’s how:

• Base salary + paid overtime
• Comprehensive medical and dental benefits
• 401(K) with company match
• Employee Stock Purchase Plan
• Ongoing training, professional development, and tuition reimbursement.

The hourly wage range for this role is $18.00 – $28.00 per hour. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.”

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

APPLY HERE

Marketing Assistant

by Kay Tay | Jul 10, 2023 | Uncategorized

The National Conference of Bar Examiners (NCBE) is a nonprofit organization that provides high-quality assessment products, services, and research for the benefit and protection of the public and the legal profession. We assist state courts and licensing authorities with fulfilling their responsibility to determine minimal competence for entry to the legal profession.

Diversity, fairness, and inclusion are central to NCBE’s mission and to our vision for a competent, ethical, and diverse legal profession. NCBE provides an inclusive and family-friendly environment, flexible schedules, remote work options, and competitive salary and benefits.

Reporting directly to the Director of Communications, Education, and Outreach and working closely with NCBE’s team of communicators, the Marketing Assistant provides administrative and functional support, including clerical/administrative tasks, preparation and distribution of reports and data analysis, tracking marketing communications projects, marketing communications-related research, assisting in social media campaigns, and communication with internal and external stakeholders.

Critical skills include strong written and verbal communications, plus analytical, creative, and project management ability. Experience working in a marketing or communications-focused department or organization is preferred but not required.

Duties and Responsibilities

• Assists the Director with daily administrative duties and completes a broad variety of department administrative tasks that include scheduling appointments and meetings (Outlook, Zoom, Teams, etc.); composing, preparing and reviewing correspondence; arranging travel plans, itineraries and agendas; and tracking requests from and to other departments and external stakeholders. Submits and reconciles expense reports for department leadership.
• Completes projects and special assignments by researching, establishing objectives, determining priorities, managing time, gaining the cooperation of others, monitoring progress, problem-solving, and adjusting plans.
• Tracks web and social media statistics and prepares reports to guide planning and implementation of online initiatives. Assists with web and social media content planning and execution and promotion of NCBE’s publications, conferences and meetings, and broad organizational initiatives.
• Monitors and disseminates NCBE and bar admissions-related news and events.
• Prepares and updates communications databases.
• Analyzes questionnaires and other forms of stakeholder feedback.
• Coordinates communications both within the department and with the organization as a whole.
• Supports the educational programming components of NCBE’s conferences and meetings.
• Maintain confidentiality of NCBE’s business processes and information.

Qualifications

• At least three years of relevant experience required. Substantive internship experience may be counted.
• Associate degree required; bachelor’s degree preferred.
• Excellent time management skills and ability to multi‐task and prioritize work.
• Excellent written and verbal communication skills; strong business writing skills.
• Knowledge of office management systems and procedures.
• Attention to detail and problem‐solving skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint; experience with Outlook calendars as well as experience scheduling meetings via Zoom and/or Microsoft Teams. Experience with social media applications, Google analytics, online survey programs, and Adobe Acrobat is preferred. Ability to learn new software as needed.
• Ability to conduct research and present data in a succinct and well-written manner.

• Ability to work independently and with professional discretion.
• Forward looking thinker, who actively seeks opportunities and proposes solutions.
• Presence in Albuquerque, NM or Madison, WI is preferred but not required.

Mission

NCBE promotes fairness, integrity, and best practices in admission to the legal profession for the benefit and protection of the public. We serve admission authorities, courts, the legal education community, and candidates by providing high-quality

• assessment products, services, and research;
• character investigations; and
• informational and educational resources and programs.

APPLY HERE

Associate Content Specialist, Educator [Part-Time Contract]

by Kay Tay | Jul 10, 2023 | Uncategorized

Course Hero is seeking a talented and creative Associate Content Specialist to join our educator community team. This part-time contract position requires a commitment of 30 hours a week with availability online between 10 am to 4 pm PT Monday–Friday. This position is an excellent opportunity to gain hands-on experience in content marketing and support our educator community team. As a specialist, you will report directly to the Lead Content Strategist and play a crucial role in supporting various content marketing initiatives for our educator audience. The assignment will begin as soon as possible and end in December 2023. 

Here are some ways you’ll make an impact:

• Collaborate with the Lead Content Strategist to execute content marketing strategies for the educator community team.
• Write compelling and persuasive copy for promotional emails, ensuring alignment with brand guidelines and messaging.
• Assist in building our biweekly faculty newsletter, curating relevant content, and crafting engaging copy to drive educator engagement based on team objectives.
• Support the Educator Partnerships Managers by creating and editing messaging that effectively communicates the value proposition of Course Hero to potential partners.
• Write copy for event landing pages, conveying key event details, and generating excitement and registrations among our educator audience.
• Collaborate with the creative team to develop creative briefs as needed, ensuring alignment between educator content goals and design.
• Provide support for event programming by assisting with content creation, including speaker bios, session descriptions, and agenda copy.

Requirements:

• 4+ years of copywriting experience, ideally in a B2C marketing role, showcasing a track record of creating impactful and persuasive content.
• Excellent written and verbal communication skills, with a keen eye for detail and the ability to convey complex ideas concisely.
• Strong copywriting skills with the ability to tailor messaging to an academic audience.
• Familiarity with content marketing principles and strategies, particularly within the education or edtech industry, is a plus.
• A passion for creating engaging and impactful content that drives user engagement and conversions.
• Ability to work independently, manage time effectively, and meet deadlines in a fast-paced environment.
• Proactive and self-motivated, capable of managing multiple projects simultaneously.

Bonus points:

• Proficiency in using content management systems and email marketing platforms
• Experience writing for an education brand or academic audience is a plus.
• Working knowledge of Figma, Asana, and Google Suite.
• Experience with using AI tools like Chat GPT for content generation and proficiency in editing the output to ensure quality, clarity, and accuracy.
• A passion for staying updated on advancements in AI technology and its application in content creation, particularly in the context of quality control and editing.

For contractor positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. We strongly encourage you to apply if you’re interested: we’d love to learn how you can amplify our team with your unique experience!

In accordance with California, Colorado, New York, and Washington law, the hourly rate for this role if filled in any of these states is $50 per hour. 

About Course Hero:

Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.

We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!

APPLY HERE

Posting Specialist I

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job Type

Full-time

Description

Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers. 

QMC is headquartered in Pittsburgh, PA. This position is 100% Remote.

The Posting Payment Specialist oversees the intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.

Responsibilities:

• Pull deposits from bank lockbox/website. 
• Pull remits from various websites to post payments.
• Scan all posting to each account’s folders on the network.
• Be able to access Easy Print to get Medicare remits.
• Be able to access Gateway EDI for various insurance remits.
• Process credit card payments and pull next day reports.
• Prepare hard copy deposits for scanning and posting by, but not limited to, sorting payments by payors and looking up account numbers.
• Complete month-end batch write offs. 
• Post Medicare payments.
• Assist Posting staff with any other needs in preparing and organizing posting.

Requirements

Education: 

• High school diploma or equivalent

Experience: 

• 1-2 years of basic accounting principles and medical billing experience preferred but not required

Knowledge, Skills, Abilities: 

• Must be able to type minimum of 35 wpm 
• Proficient in Microsoft Office
• Strong Attention to detail
• Ability to read and understand Explanation of Benefits (EOB)
• Customer service oriented 
• Time management and the ability to multitask are essential 
• Organizational skills
• Must display sufficient written and oral communication skills
• Must have the ability to work in a fast-paced environment

Benefits:

• Comprehensive & competitive benefit package
• Generous 401k Company Match Program
• Profit Sharing Potential
• Bonus Program Potential
• Flexible work schedules 
• Paid time off and holidays 

APPLY HERE

Social Media Engagement Specialist

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S.  With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation. 

The Social Media Engagement Specialist sits within the Customer Experience organization and is responsible for coordinating Roadie’s social media activity and moderating public feedback across our owned social media channels, as well as third-party platforms such as Google, GooglePlay, App Store, Yelp, YouTube, NextDoor, etc. The ideal candidate will have a proficient background in social media customer service, excellent communication skills, an ability to work under pressure and plenty of emotional intelligence to understand and meet the needs of the Roadie community online.  

What You’ll Do 

• Represent the voice of Roadie on social media channels, engaging in public forums, responding to comments, and replying to private messages 
• Serve as the admin of the Roadie Driver Facebook Group by moderating the conversation and weighing in on topics of keen interest to our driver community, especially when they relate to new features or key aspects of service
• Develop trust and rapport with our drivers and senders by moving public conversations to private spaces when necessary, and collaborating interdepartmentally when investigating complicated issues to deliver a holistic solution 
• Proactively deescalate heightened situations by reinforcing empathy and support with a willingness to solve for the issue
• Improve brand awareness by creatively encouraging customers to publish ratings and reviews after positive experiences on the Roadie platform; Partner with Product and Support when necessary
• Identify areas of opportunity and success by analyzing brand sentiment, trending topics, and user conversations
• Stay up to date with the latest social media best practices, technologies, and industry trends  
• Escalate critical, risk related, and highly visible concerns on social media to appropriate parties for immediate action 

What You Bring

• 2+ years of experience in customer support related roles
• Bachelors degree, preferred 
• Excellent customer service skills and strong sense of empathy
• Strong written communication skills with demonstrated ability to write according to grammar, punctuation and voice standards 
• An eye for details and strong proofreading ability
• Proficient experience in social media platforms including Facebook, Twitter, Instagram, LinkedIn, etc. 
• An ability to work independently while managing multiple priorities, and with an availability to respond to social media emergencies when needed 
• Proficiency in Spanish a plus! 

Why Roadie?

• Competitive compensation packages 
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!) 
• Flexible work schedule with unlimited PTO 
• Monthly 3-day weekends
• Monthly WFH stipend 
• The technology you need to get the job done

APPLY HERE

Data Operations Specialist

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

The role: Specialist, Data Operations

When our customers choose Housecall Pro to run their business, a critical piece of their transition is tied to moving over historical customer data. This includes data stored in Quickbooks, other software and spreadsheets. The Data Specialists role is to understand the current state of their data, identify potential issues and assist in formatting and preparing data to be transferred into Housecall Pro. This process allows us to work alongside the pro to develop a plan of action, set proper expectations and eliminate long term data issues.

What you’ll be doing:

• Analyze  source and quality of data, identify potential issues and develop custom action plan  
• Ability to coach best practices with HCP’s Quickbooks Desktop and Quickbooks Online integration
•  Communicate consistent trends and opportunities to our product/engineering team for future improvements
• Create and maintain Quickbooks help content
• Ability to effectively communicate client information, trends and feedback cross-functionally
• Innovate on current processes and proactively seek ways to improve the Pro experience

Qualifications:

• Bachelor’s degree preferred
• 2-4 years of full-time customer success, implementation, engineering or data implementation experience
• Quickbooks Online and Desktop experience required
• Demonstrated experience exceeding customer success or sales metrics
• Proven success working with cross-functional teams and building strong relationships internally and externally
• Excellent written/verbal communication skills
• Strong problem-solving skills
• Motivation, drive, and a self-starting attitude
• Ability to work in a fast-paced, team environment
• Experience in developing relationships with new customers and serving as a consultant

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

Location Dependent information

This role is open to candidates and the expected compensation range for this role is $25.35- $27.86/hour (hourly + bonus). The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

APPLY HERE

nDash for Writers

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Higher rates, legitimate brands, and
six-figure earning potential.

Legit Brands

nDash has thousands of brands of all sizes and industries — and they’re all looking for great writers.

Fast Payments

nDash writers get paid with each completed assignment — no more chasing down clients for payments.

Full Transparency

nDash puts you in direct communication with the client so you can build real relationships.

Earning Potential

Aside from paid projects, nDash offers a lifetime royalty for all successful company referrals.

APPLY HERE

REMOTE TRANSCRIPTIONIST

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Acorn Transcripts, LLC is growing and we are looking for independent contractors with experience transcribing digital audio files and are familiar with Court procedures and terminology. We are specifically looking for people who have had experience with both civil and criminal trials, as well as bankruptcy, juvenile and mental health hearings.

Our work is extremely diverse as we work with various Court systems throughout the United States. We are looking to add to our team of fast, accurate, knowledgeable, reliable and professional transcribers.

Requirements:

• Must be a citizen of the United States, residing in the United States, and able to fill out a W-9 form.
• Certified Electronic Transcribers (CET) preferred or three years of experience specifically in the legal field.
• Must type at least 80 words per minute.
• Must have a high-speed internet connection.
• Experience working with Microsoft Word and/or WordPerfect software programs.
• Must have excellent grammar and proofreading skills.
• Good quality headphones are recommended, (preferably noise canceling) and a foot pedal for audio playback.
• Must be a team player.

APPLY HERE

Now Hiring Transcriptionists

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Are you an experienced Transcriptionist? If so then it’s time to join the eWord Transcription Network. We are now Accepting Applications for Experienced Legal, Medical and General Transcriptionists.

Transcriptionist Requirements

60 WPM

You must have a minimum typing speed of 60 WPM

60 WPM

Applicants must also pass a typing test with a minimum speed of 60 words per minute

US Resident

You must be a legal resident of the United States.

US RESIDENT

We do not contract with off-shore typists. You must be fluent in English and possess a strong working knowledge of English grammar, spelling, and punctuation.

Work Experience

You must be proficient in Microsoft Word.

WORK EXPERIENCE

You must possess excellent listening skills and be comfortable working independently.

Background Checks

You must CLEAR Federal, State & Local background checks.

BACKGROUND CHECKS

Due to the sensitive nature of our work background checks are performed on everyone and are conducted by a 3rd-party vendor at our expense.

If you feel you meet all of these requirements and would like to apply please fill out the form below.

Note: If you have any problems with the form below, please email your full contact information along with a resume to: [email protected]

APPLY HERE

CROWDOLOGY

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Share your views to
earn a little extra

Get paid cash for every survey you complete
Spend it on the things you love

APPLY HERE

Data Management Representative (Remote)

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job Details

Description

The Data Management Representative is responsible for ensuring all client and vendor data received by internal and external parties is updated timely and accurately with minimal errors into our internal proprietary system (WasteVision).

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Accepts new client paperwork from sales and enter critical client data in to WasteVision.
• Manages and updates existing client records as requested:
  • Updates portfolio records as properties are bought/sold.
  • Removes inactive records and archives data (works quality control reports related to client records; no fees report, missing unit count)
  • Accepts new vendor paperwork from Sourcing & Procurement and enters critical vendor data in to WasteVision.
  • Manages and updates existing vendor records as requested:
• Manages assigned work activity and data management:
  • Extracts service, rate, and contract data from varying client and vendor sources and enters/maintains related data in WasteVision with low rate of error.
  • Efficiently processes incoming requests and questions within the established time frame based on request type.
• Maintains market data by:
  • Gathering market information related to waste collection and disposal to support analysis activities.
  • Ensuring up to date records on legislated costs in franchised markets.
• Processes outbound mail/email vendor notifications, letters of authorization, auto-renew cancellation, and lost location letters as received.
• Accepts and distributes incoming e-faxes and emails from the general mailbox to the Sourcing & Procurement team.
• Other duties as required.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

• Strong written and verbal communication skills.
• Ability to efficiently and accurately key data into internal systems.
• An ability to manage multiple tasks and relationships simultaneously.
• Capable of gathering and then providing data in a logical manner.
• Basic proficiency in Microsoft Office suite.
• High school diploma or equivalent required.
• 1-3 years of experience working in an office environment preferred.
• 1 year of prior data extraction/entry experience preferred but not required.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

APPLY HERE

Freelance Editor (Remote): Literature Study Guides

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Job description

Are you an experienced editor with a love of literature and the desire to work from home? We are looking for skilled, passionate editors to contribute to our literature study guide company and our mission to help learners of all ages get more out of the books they read! Our freelance editors help develop and polish study guides across literary genres and are part of a like-minded content team that is passionate about literature and education.

We welcome editors with diverse background who share a love for literature and education. Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance editor ready for reliable and enjoyable assignments, editing literature study guides with SuperSummary could be your dream job.

What we provide for you:

• $22+ per hour – with prompt weekly payments
• A fully remote and flexible work schedule – as a freelancer, you work the hours you want from anywhere on the globe
• Consistent and reliable work on the subject matter you love – gain exposure to a huge variety of texts, from popular fiction to niche nonfiction and poetry to plays
• The ability to select all of your assignments – choose the texts you want to edit from our extensive queue
• A dedicated editorial team that offers training, support, and consistent feedback to help you grow as an editor
• Opportunities to get involved – editors are invited to coach writers and contribute to our larger strategy and mission
• A platform to share your feedback – enact change on a project- or company-wide level
• Opportunities for growth – we provide a transparent advancement path for editors who want to grow with the company
• The chance to contribute to special projects on our content team – build new skills or flex your existing ones through creative initiatives

What you provide for us:

• A commitment of 15 to 20 hours per week, enough time to edit 4+ guides
• A commitment to a paid trial assignment during the interview process

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.

About you:

We’re looking for editors who will be responsible for ensuring the quality of each study guide before it is made available to our customers. Our editors serve primarily as developmental editors, bolstering the summaries and literary analysis set forth by our writers, but all editors should also be skilled in copyediting. We expect our editors to evaluate the quality of the ideas presented by our writers, rewrite where necessary to improve the clarity and pace, and demonstrate strong attention to detail. We are keenly interested in developing steady, long-term relationships with editors who want to contribute to our growing team while maintaining a flexible schedule.

About the study guides:

• Our study guides have a length of 5,000–25,000 words, depending on the length and complexity of the text at hand

• Guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, and more

• Fiction book titles we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison)

• Nonfiction book titles we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry)

• Middle grade/YA book titles we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang)

• Poetry titles we’ve covered include “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo)

• Theater titles we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer)

Requirements

We want to hear from you if you have:

• Exceptional writing skills
• Extensive editing experience, especially in academic writing
• Experience with comprehensive editing of long-form content
• A passion for literature and the ability to analyze a variety of texts
• The availability to complete multiple editing assignments per week
• The ability to prioritize your editing strategy for efficiency and effectiveness
• A background in literature, literary analysis, and/or teaching is a plus
• Interest in participating in other content team projects, such as writer training and market research, is also a plus

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.

APPLY HERE

Customer Support Associate (Part-time)

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a member of the support team, you will be the first point of contact for our users and will serve as an extension of their voices to ensure they feel heard and understood. Underdog’s aim is to set a new industry standard for what customer support and customer interaction should be like and through your direct, transparent, and friendly support we will strive to build a community that is not only loyal to the brand but proud to be a part of Underdog’s journey.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

• Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard
• Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
• Create a lasting impression on every user through transparent, open, and honest communication
• Assist with account & payment reviews in order to ensure users are appropriately using Underdog as it was intended to be used
• Show up everyday with a positive attitude and excited to help the team collectively reach its goals
• Deliver exceptional customer support via email, addressing inquiries related to account management and financial transactions
• Expertly resolve Pick’em and Draft-related inquiries with precision and efficiency
• Offer comprehensive technical assistance to both Web and Mobile app users
• Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

• Flexible weekday & weekend availability, for a productive 25 hour work week
• An optimistic and proactive individual, dedicated to finding solutions
• A versatile team player, adept at navigating diverse situations with ease
• A clear and concise communicator, with an emphasis on writing skills
• A receptive individual who embraces new perspectives and approaches
• An insatiably curious learner, driven to acquire new knowledge daily
• A customer service expert, delivering exceptional support by showcasing deep product expertise
• Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have…

• Experience with Zendesk (or other ticketing processor systems)
• Fantasy Sports and/or Sports Betting knowledge
• 1-2 years of customer support or related experience
• BA/BS from an accredited college or university

APPLY HERE

Looking forfreelance job?

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Welcome to Livingston Research!

Making money as a freelancer has never been so easy. Apply to get an access to available tasks!

APPLY HERE

Client Support Specialist, East

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

About Attentive: 

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100all thanks to the hard work from our global employees! 

Who we are

We are looking for a driven candidate to join our team as a Client Support Specialist.  You will be the first-responder for Attentive’s entire client base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our clients and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry.

This role requires a special combination of high-level professional communication skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will interface directly with our clients on a daily basis, become a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive clients via email and live chat to provide fast and accurate resolutions for any issues they might encounter.

Note: This role is supporting our clients and teams between 9am-6pm EST time zones. Applicants should be located within EST/CST time zones. 

Why Attentive needs you 

• Respond to Attentive client needs via email and live chat, owning that interaction from inception to resolution
• Troubleshoot technical platform issues
• Advise our clients on best-practices with the Attentive platform and its use cases
• Assist clients with urgent needs and help usher them to the best solutions and across our platform and the business
• Act as first line of defense for triaging & debugging platform health issues
• Exceed client expectations on response quality, timeliness of responses and overall customer experience
• Continuously train to become an expert on the Attentive platform, mobile marketing, and the ecommerce industry
• Help translate customer feedback into specific product requirements

About you 

• 0-1 year of experience 
• 4-year Bachelor’s Degree
• Keen interest in startups, software, and entrepreneurism
• Loves working in fast-paced environments
• Ability to navigate through ambiguity
• Extremely detail oriented and organized
• Experience navigating complex work processes, tight timelines, and changing teams
• Comfortable learning new software (for design, data management, and internal tools)
• A strong growth mindset
• Prior experience in customer support preferred

You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

– The standard base salary range for this position is $48,000 – $60,000 annually

– This position is eligible for equity in the form of RSUs

#LI-LC1

Attentive Company Values

Default to Action – Speed is our best offense and defense

Never Settle – Continuously raise the bar for yourself and your teammates

Hard Work Solves Big Problems – Success requires grit and resilience

Be Attentive – Work together as a team to drive greatness for our company and our customers 

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation

APPLY HERE

SURVEY JUNKIE

by twochickswithasidehustle | Jul 9, 2023 | Uncategorized

Take surveys. Get PAID. Be an influencer. Share your opinion to help brands deliver better products & services. Site is free to join for all users aged 16 and over.

APPLY HERE

Customer Data and Optimization Lead

by Kay Tay | Jul 7, 2023 | Uncategorized

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world – together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? 

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears, and voice of Ford.

In this position… 

Come be a part of the future of Marketing at Ford. Ford is seeking a seasoned Customer Data and Optimization Lead to join its US Marketing Communications organization. This extremely pivotal role on the team will have a great opportunity to make enterprise-wide impact. In this role, you’ll work with a top-notch team CRM Journey Leads and Channel SMEs and disciplines to define, deliver, and streamline the CRM data and reporting standards. We are looking for someone to lead enterprise-wide customer data strategy efforts to evaluate, acquire, integrate, and consume data assets that drive insights and provide a competitive advantage. 

RESPONSIBILITIES

What you’ll do…

The Customer Data and Optimization Lead will drive the planning and creation of all ongoing and ad hoc reporting in support of CRM performance and testing. This individual should feel comfortable creating, manipulating, and analyzing data from multiple sources and must possess the ability to synthesize and prepare audience-appropriate reports for a variety of audiences, including colleagues as well as Executive Leadership. The Customer Data and Optimization Lead will be responsible in getting dashboards built and detailed views of the entire CRM performance including email (inclusive of triggered, non-triggered, transactional sends), SMS, Loyalty, In-App etc. This includes ongoing BAU performance, test results, retention reporting, and strategic CRM initiative reporting. 

The ideal candidate is seasoned in CRM and digital, with an expertise in manipulating large and disparate sets of data into a consolidated view, validating data accuracy, creating program and performance dashboards, streamlining reporting processes/automating where appropriate, and owning the dissemination of all CRM campaign and test results. Most importantly, this individual will need to possess the ability to present data in formats that are clear, easily digestible, and with an appropriate level of detail considering the audience. 

• Lead customer data strategy efforts to evaluate, acquire, integrate, and consume data assets that drive insights and provide a competitive advantage 
• Establish customer data strategy process for our Customer Data Platform (CDP) that is efficient and repeatable to streamline the translation of raw data to key audiences and other metrics for consumption by operations, analytics, and data science teams  
• Ensure quality design, collection, storage, transfer and decommissioning of customer data in partnership with global partners. You will be the primary product owner of the CDP at Ford. They will work across teams to source all customer information and integrate new data attributes and manage and maintain existing data, ensuring compliance with relevant regulatory requirements and best practice 
• Develop and maintain a deep understanding of the wide spectrum of data included in the data ecosystem spanning both longitudinal patient claims data and a 360-degree view of promotional touchpoints (across personal and non-personal promotion)  
• Streamline the collection and automation of digital marketing data across channels and develop processes to integrate into dashboards to communicate marketing performance to key stakeholders effectively  
• Conduct investigations to continually ensure data resilience, optimize data streams & ensure cross-platform alignment 
• Partner with CRM operations and the insights team to publish key metric dashboards to effectively share insights derived from the data ecosystem 
• Institute robust data governance framework, including creating a data dictionary, key controls, and data thresholds. Establish a feedback mechanism to identify, prioritize and resolve data-related opportunities.  
• Responsible for ensuring a single source of truth of the customer by reviewing and modifying, as necessary, all existing business rules across the data ecosystem 
• Act as liaison with Information Technology and Global Data, Insights, and Analytics team to ensure timely and accurate data delivery and needs to deliver efficient and effective marketing campaigns 
• Partner with data vendors such as limited distribution network and agency partners to ensure timely and accurate data delivery and work with partners to quickly resolve issues  
• Builds collaborative relationships across functions (sales, marketing, information technology, customer experience, and products/services) in support of the ongoing process of the data ecosystem  

QUALIFICATIONS

You’ll have… 

• Bachelors Degree required
• 8+ years’ experience in working in CRM or Business Intelligence, Data Visualization, Business Operations, Digital or a related field in a fast paced, hyper-growth environment 
• Strong understanding and analytical experience working with SQL, database querying or data mining
• Working knowledge of MarTech capabilities including APIs, platforms and services
• Forward-thinking dynamic individual with an exceptional ability to manage multiple stakeholders from a variety of departments to generate advocacy and solve complex, multifaceted challenges 
• Strong project management and documentation skills 
• Excellent listening and documentation skills to quickly identify multiple needs, challenges, and translate this into a project plan 
• Ability to travel where required (4 times per year) 

Even better, you may have…

• Experience working in Dataoroma, Tableau and Adobe CRM dashboard design or as an end user, strongly preferred 
• Experience working for a company which engages in multi-party sales and contracts, involving consultants and/or agencies is strongly preferred 
• Deep knowledge of Salesforce and Adobe is strongly preferred 
• Ability to manage and deliver in a highly matrixed organization with dispersed teams of individuals strongly desired 
• Excellent communication skills with strong attention to detail and an ability to take complex concepts and distill them down so they’re easy to comprehend 

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time. 

APPLY HERE

Content Strategist

by Kay Tay | Jul 7, 2023 | Uncategorized

Carrot Fertility is the leading global fertility care platform for women, who are often at the center of fertility care decisions and consequences. Plus, Carrot serves people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives.

The Role: 

We’re looking for a member-obsessed, curious, collaborative, and detail-oriented Content Strategist to join our team and serve as the subject matter expert on member-facing communication assets, working very closely with content marketing, product marketing, design, and product teams. Candidates should have stellar project management and organizational skills, a keen eye for detail (catching inconsistencies among various communication assets), and a deep sense of creativity and curiosity that lead to successful ideation, planning, and managing the development of marketing and communication assets that drive meaningful engagement with members – compelling members to take action. This person will also own the content strategy and creation of member webinar scripts for each fertility or family-forming journey with a user-experience mindset, researching and highlighting what members would find most valuable to drive increased engagement and planning and creating the content for webinars that can be efficiently repurposed and scaled by the greater growth and engagement team. As the subject-matter expert on member-facing communications, this person will manage revisions with content and design teams for consistency and efficiency, lead and own member-facing content audits to ensure all assets are up to date and adhere to new brand or product guidelines, manage content distribution and updates across internal platforms like Docsend, and launch and manage customer-specific landing pages.

The Team: 

We are a team of high performers who are ready and excited to meet the next person to join our bright, caring, and passionate growth and engagement team dedicated to ensuring employees are aware of their Carrot benefit and what it offers, how to enroll, and how to get the most out of the benefit. This role will report to Carrot’s Senior Director of Growth & Engagement.

Minimum Qualifications: 

• Bachelor’s degree in marketing, communications, journalism, or a related field
• 4-8 years experience as a content strategist, UX content strategist, content marketing and strategy or similar role at a high-growth company, preferably in the B2C or B2B2C space 
• Minimum of 3 years of experience writing and producing a range of marketing communications assets, webinar script writing for a B2C audience a plus
• UX-mindset that thinks strategically and executes methodically with out-of-this-world attention to detail that continually raises the bar
• Excellent project management and interpersonal skills, with a proven ability to juggle multiple projects and manage competing priorities and tight deadlines
• Excellent written and verbal communication skills
• Proven ability for quick, creative thinking; the ability to generate innovative content ideas that drive measurable results
• Ability to work collaboratively, patiently, and effectively with cross-functional teams such as content marketing and design on content development and revisions
• Some experience with content management systems (CMS) for publishing and updating landing pages
• Desire to continually learn and advance skills in understanding what engages people and compels them to take action

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100,000-$130,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

APPLY HERE

Social Media & Content Specialist

by Kay Tay | Jul 7, 2023 | Uncategorized

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia.

VISION

Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The social media and content specialist is responsible for attracting leads, growing the online community, and engaging with clients across all public social media channels for Finalsite. An individual contributor reporting to the sr. content marketing manager, the social media and content specialist is a creative and analytical thinker who plans, maintains, and executes strategic social media posts and interactions that support the Finalsite brand and business goals.

Finalsite’s social media and content specialist is a vital member of the demand generation team and supports the growth of Finalsite’s online audience. The ideal candidate will be a high-energy, creative, and hard-working team member with a strong understanding of social media best practices, as well as the ability to create engaging and informative content that resonates with the Finalsite’s target audiences.

LOCATION

100% Remote – Anywhere within the US

RESPONSIBILITIES

• Plan, create, post, and monitor Finalsite’s organic social media presence, including Facebook, Twitter, LinkedIn, Instagram, Pinterest, and additional channels that may be deemed relevant, as needed, based on industry best practices.
• Create, manage, and implement a daily social media calendar that incorporates promoting our blog content, products and solutions, employees, clients, events, case studies, and more.
• Become our in-house social media expert who feels comfortable presenting on webinars or at workshops on “all-things-social,” occasionally writing relevant blogs and participating in speaking engagements as needed.
• Engage in social listening about our company, competitors, and/or industry.
• Report on social media performance and execute improvements to our strategy.
• Assist with creating multimedia marketing materials such as blogs, videos, ebooks, presentations, and more.
• Perform other content marketing-related duties as assigned.

QUALIFICATIONS AND SKILLS

• A bachelor’s degree in a related field
• 1-2 years of experience in social media marketing
• Excellent written communication skills
• Proficient in social media scheduling platforms
• Comfortable creating graphics in Canva
• Preferred: 1-2 industry certifications in social media and/or inbound marketing
• Preferred: Experience in social scheduling and analytics tools
• Able to react and adjust quickly to changing conditions.
• Strong customer focus with the ability to maintain effective working relationships internally and externally and relate well to people from diverse groups.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Solid problem-solving skills with the ability to think quickly and creatively when required.
• Solid listening, organization, attention to detail, and priority-setting skills.
• Ability to work and produce in a team environment when required as well as being able to work without supervision.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

APPLY HERE

Instructional Designer

by Kay Tay | Jul 7, 2023 | Uncategorized

Having surpassed $150M ARR and continuing to grow rapidly, AuditBoard is the leading audit, risk, and compliance platform on the market. More than 40% of the Fortune 500, including 6 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, and compliance platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the fourth year in a row as ranked by Deloitte! 

As Instructional Designer at AuditBoard, you are joining a team that has the goal of increasing customer and partner independence through engaging, role-specific learning content. This role will specifically focus on building training content for customers and partners and you should also understand how Customer Education fits into the broader business. The person who fills this role will need to be flexible and able to operate well in a fast-paced environment with a lot of ambiguity. We’re looking for someone who is excited to learn a new tool and industry, and develop content to teach others that tool. The training team has a lot to accomplish – from rebuilding and improving material to creating material from scratch. We need someone who is excited for both! We’re looking for someone to come with ideas and the ability to execute on those ideas. 

Please share your portfolio when you apply!

Responsibilities

• Work on a small team that designs effective, engaging, and high-quality content for adult learners
• With the assistance of SMEs, create learning objectives and course curriculum for for content directed at an external audience
• Create scripts, video tutorials, and voiceovers for online learning content
• Maintain and improve course material including visual aids and graphics
• Create supplementary learning materials including written tutorials and interactive exercises
• Create and build learning assessments in-line with learning objectives
• Assist in the assessment and evaluation of the educational effectiveness of the online courses
• Administer course lifecycle tracking and priority of course updates
• Work collaboratively across the organization to develop better content
• Assist in LMS administration as needed
• Assist in webinar coordination as needed

Required Skills

• Experience creating self-service training content 
• Learning Management System administration experience 
• eLearning authoring tools (e.g., Camtasia, Articulate products)
• Experience in video creation, editing, and hosting 
• Graphic Design skills (i.e. illustrator, photoshop, etc.)
• Knowledge of adult learning best practices
• Skilled at leading comprehensive needs analyses  
• Experience creating content from scratch 
• Strong project management and organizational skills, with the ability to meet deadlines and manage multiple priorities
• Attention to detail and a commitment to delivering high-quality learning solutions

Desired Skills

• Prior software training experience 
• Front-end development

Perks*

• Launch a career at one of the fastest-growing SaaS companies in North America!
• Live your best life (LYBL)! $200/mo for anything that enhances your life
• Remote and hybrid work options, plus lunch in the office
• Comprehensive employee health coverage (all locations)
• 401K with match (US) or pension with match (UK)
• Competitive compensation & bonus program
• Flexible Vacation (US exempt & CA) or 25 days (UK)
• Time off for your birthday & volunteering
• Unlimited access to LinkedIn Learning
• Employee resource groups
• Stock options
• Opportunities for team and company-wide get togethers!

*perks may vary based on eligibility

APPLY HERE

Content Marketer

by Kay Tay | Jul 7, 2023 | Uncategorized

Lulafit is a national leader in amenity consulting, technology, and management. Today, lulafit works with top organizations and real estate communities to create a culture and space that supports people’s physical, social, and mental well-being. The result is increased retention, higher engagement, and healthier and happier people.

What You’ll Do

As a Marketing Content Creator, you will be responsible for developing and executing content strategies that effectively communicate our brand message while generating and maintaining user engagement. You will be crucial in crafting compelling and persuasive content that drives brand awareness, generates leads, and supports our overall marketing objectives. 

The ideal candidate is a skilled storyteller with a keen eye for detail, a passion for writing, and a strong understanding of marketing principles. The scope of work is estimated at 10-15 hours per week. 

How You’ll Do It

• Strategy Development: Collaborate with the marketing team to conceptualize and execute content strategies that support the company’s marketing and business objectives.
• Storytelling and Branding: Develop compelling narratives that convey our services’ value and unique selling points. Leverage storytelling techniques to capture attention, boost engagement, and drive revenue. 
• UX Writing: Create clear, concise, and user-friendly text that guides users through various touchpoints, including interface labels, onboarding experiences, error messages, notifications, and help content. 
• Content Creation: Produce high-quality, engaging, and persuasive marketing content across multiple channels, including email campaigns, website copy, blog posts, programming descriptions, and other relevant user interface materials. 
• Analytics and Reporting: Monitor content performance metrics, track engagement levels, and provide regular reports to evaluate the effectiveness of content campaigns, identifying areas for improvement and suggesting actionable insights.

Key Competencies

• Project management: On-time deliverables are imperative. Must be able to manage several projects simultaneously and prioritize to meet tight deadlines. 
• Adaptability:  Be able to flexibly pivot to evolving client needs and user goals. 
• Self-editing skills: Quickly edit or introduce innovative concepts to better support marketing strategies.
• Creativity & problem solving: Utilize creative problem-solving solutions to better promote our services and drive engagement. Stays current on marketing trends and best practices.

Job requirements, skills & experience

• Bachelor’s degree in Marketing, Communications, Journalism, a related field, or equivalent work experience.
• Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent work experience).
• Proven experience as a Marketing Content Creator, Copywriter, or similar role.
• Strong writing and editing skills, with the ability to craft persuasive and engaging content.
• Excellent command of the English language, including grammar, punctuation, and style.
• A portfolio of previous copy work to showcase creative writing skills and knowledge of digital marketing trends, strategies, and best practices.
• Creativity and a strong ability to think conceptually while maintaining attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Experience working with Customer.io and Hubspot is a plus.

Benefits & Perks

At lulafit, we invest in our employees’ health and well-being. Our benefits reflect our commitment to help our team be the best versions of themselves both at work and at home. We are proud to offer all full-time employees:

* Paid Medical Options & Life

* Dental & Vision

* 401k

* Generous Parental Leave

* Professional Development Reimbursement

* Personalized Mental Health Support

* Team Social Events

* Virtual Wellness Platform Access

* Branded Company Swag

* Recognition & Rewards Program

Why We’re Different

At lulafit, we’re proud to have created a product and service our customers love. We are a team in every sense. We support one another as we work collaboratively towards a common goal of modernizing well-being to empower people in their everyday lives. From growth opportunities to professional development to unique benefits and perks, we want all our employees to realize their full potential. We value innovative and curious people who aren’t afraid to challenge the status quo. 

APPLY HERE

Content Strategist

by Kay Tay | Jul 7, 2023 | Uncategorized

Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

SelectQuote, one of the country’s preeminent national insurance brokerages, is searching for a Content Strategist for their digital marketing team. This role will be responsible for the strategy, execution, and governance of inbound marketing content assets for SelectQuote’s major lines of business: Life, Auto and Home, and Senior.

The Content Strategist sits on the SEO and Content Strategy team, working cross-functionally to improve customer engagement and conversion for the SEO channel, in addition to partnering with other marketing channels such as Customer Lifecycle Management, Paid and Organic Social Media, Digital and Emerging Marketing, and Web Development. This position will also work closely with the Customer Experience team to develop and execute content strategies for both existing and new customers. This role will conduct audience research, targeting efforts, and craft messaging to help refine the content strategy approach at SelectQuote.

The candidate must have a proven track record of improving content visibility and performance. The candidate must also have strong organizational, prioritization, decision-making, analytical and problem-solving skills. Experience in lead generation and/or insurance services is preferred.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Identify and solve complex problems for various audiences with content
• Information architecture recommendations and sitemap development
• Content inventory, audits, and gap analysis
• Content concepting, curation, mapping, and measurement
• Collaborate with internal teams to ensure value, quality, and execution of content strategies for both short- and long-term marketing targets
• Leverage SelectQuote’s voice and style guidelines, audience research, customer personas and user journey information to create useful, useable content
• Support copywriting and review for messaging, brand style, and tone
• Support the continued development of audience research, user journeys, and customer personas
• Maintain editorial calendars, governance model(s), and related documentation
• Manage project requirements, milestones, and delivery
• Perform other related duties as assigned

Skills/Abilities:

• Excellent oral and written communication skills
• Strong knowledge in Microsoft Office is required
• Strong knowledge of Google Suite programs is required
• Knowledge of insurance industry strongly preferred
• Demonstrated excellence in content clarity, creativity, and design (candidate may be asked to provide work samples of content they have created)
• Focus and attention to detail
• Intellectual curiosity
• Solid organizational and time management skills
• Resourceful and autonomous learner with the ability to deliver under pressure
• Ability to adapt to change quickly

Education and Experience:

• Bachelor of Marketing, Journalism, or a relevant field and at least 4 years of experience in a relevant role
• 2-3 years of content strategy and/or content development experience
• Familiarity with SEO guidelines, research, and measurement
• Have a firm grasp on delivering effective content for target audiences
• Lead generation and/or insurance services experience is preferred
• Nurturing and developing relationships with writers, designers, and creatives, as well as other marketing departments (customer experience, customer care/management, etc.)
• Strong interpersonal skills, adaptable, self-motivated, flexible, team player
• Strong persuasive and sales writing skills; ability to share SelectQuote’s value
• Demonstrated ability to communicate project goals, objectives, and/or status

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.

APPLY HERE

Enablement Content Specialist

by Kay Tay | Jul 7, 2023 | Uncategorized

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As an Enablement Content Specialist, you’ll work with a collaborative, cross-functional team of people across our Marketplace Services organization. Working dynamically with key players on the Client and Customer Experience teams, you’ll craft user guides, help center articles, urgent updates, and internal communications all with the goal of making sure our clients have the resources and information they need to utilize and optimize their relationship with our product. With one hand in technical writing, and another with a firm grasp of user legibility, this role strides the in-between of understanding (and explaining) how the machinery of our product works, while being able to translate that for a multitude of internal and external audiences.

What you’ll do

• Create, curate and publish learning content that effectively educates and empowers our fans, rightsholders, and SeatGeek team to use our products and tools successfully
• Ongoing management of SeatGeek learning and self-service systems including access, organization, versioning, styling etc. 
• Collaborate with internal teams globally at SeatGeek to identify learning content needs and respond to those with resources that meet the business need. 
• Change management of existing learning content that reflects continual product and process changes. Ensure content is updated, accurate, consistent, and relevant. 
• Contribute to business improvement initiatives and projects that support successful outcomes for Marketplace Operations

What you have

• 3+ years experience with creating learning content and platform documentation in an enterprise SaaS environment
• The ability to project manage your tasks including prioritization, communication, scheduling, and organization
• Experience with implementing new learning content that supports increased effectiveness of our stakeholders 
• Exceptional written communication skills in English, with a strong ability to communicate context, application, and relevant details clearly and concisely 
• Strong collaboration skills, plus an eagerness to learn new products and work closely with product & engineering teams
• Fluency in Salesforce, Confluence, Google Suite, Zoom Meetings, and Asana are a plus

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $45,000-$70,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

APPLY HERE

Jr. Provider Success Associate, Telemedicine

by Kay Tay | Jul 7, 2023 | Uncategorized

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

​​About the Role:

The Jr. Provider Success Associate will focus on supporting and engaging with the Hims & Hers provider community to help ensure their short and long term success on the Hims & Hers platform. They deliver world-class support to the provider network, understand the most pressing challenges facing them, and develop solutions to improve and enhance provider experience. Provider Success Associates are creative, dedicated, motivated, and love solving problems. This role will work closely with Supply Operations Leadership. 

Work Schedule: This role’s schedule is for Thursday through Monday workdays, operating largely autonomously on Saturday and Sunday.

You Will:

• Deliver premier provider support by answering questions via email, analyzing and resolving platform access issues, and leading initiatives to address complex provider challenges. 
• Work cross-functionally with the Operations, Product, Customer Service, and Medical Affairs teams to provide recommendations and streamline provider experience processes in a fast paced environment. 
• Partner with PSA team members to collaborate on complex issues, then share and scale learnings across the team and organization.
• Manage provider communication content, training, and internal resources in order to improve efficiency, compliance, and clarity for all parties. 
• Identify trends and common issues impacting providers, acting quickly on urgent issues and developing long term solutions to address them. 
• Develop and promote processes to facilitate streamlined work for the team and cross-functional partnerships.
• Operate autonomously to own and manage provider support operations over the weekend, understanding when leadership escalation is necessary. 
• Be an extraordinary team member: low ego, high humility, and goal oriented.

You Have:

• 3-5 years of work experience in customer support, community management, or operations
• Exceptional communication skills, both written & verbal: confidently and clearly know what, when, and how to get a message across 
• Self-starter aptitude and ability to work independently: at ease working in a fast-paced environment, handling multiple projects and managing competing priorities
• Technologically-savvy and able to learn new platforms quickly
• Tremendous attention to detail
•  

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.  

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying! 

An estimate of the current salary range for US-based employees is

$55,000—$75,000 USD

APPLY HERE

Order Entry Rep II

by Kay Tay | Jul 7, 2023 | Uncategorized

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Provide timely and accurate processing of orders in both the Local & National space.  Builds strong relationships with all aspects of the sales and delivery process all the way through to billing.  Order Entry is involved with the development and roll out of new systems and products with partnering with Business Process Innovation (BPI) & Product teams.

The Main Responsibilities

• Take orders by various means and ensure orders are keyed as well as execute quotes for customer signature, work on switches, orders for Local Exchange Carriers (LECs), Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs). 
• Coordination of Service Delivery functions and communication of order status
• Create architecture confirmation document 
• Occasionally handles escalations for special ordering requests and expedited order request
• Work with sales, provisioning, billing and operations to reconcile order status on less complex products/services while getting assistance from more experienced team members
• Partner with Sales, BPI, Sales Engineers, Provisioning, Account Management and product to resolve ordering issues for unique customer solutions
• Respond to Sales Team inquiries
• Validate contractual information and other key customer information 
• Other duties as assigned
• Develop and maintain close working relationships with sales/CCMs, understand upstream and downstream implications and dependencies, ensuring orders are keyed timely and accurately. 
• Utilize critical thinking skills to evaluate information provided in the order package, determine most efficient, yet accurate way to translate the information into ordering systems to ensure accurate product and technical information, required notes and accurate billing
• Exhibit continuous learning and development by improving job skills through on the job training and available learning pathways
• Support Order processes and procedures of Lumen to key orders into the appropriate Order Entry System through to billing
• Stay on top of all new product, system/tools and process changes as they are rolled out.

What We Look For in a Candidate

Minimum:

• High School diploma, GED or equivalent education and experience
• 1+ years of related experience
• Customer service, problem solving and analytical skills
• Verbal, written and interpersonal communication skills
• Collaboration skills and use a team approach to accomplishing work
• Self-starter
• Ability to multi-task
• Computer and keyboarding skills
• Experience using Computer Systems and Windows-based applications including word processor, spreadsheet

Preferred:

• Understanding technical products and service
• Knowledge of order process and technical side of the provisioning process
• Telecom experience

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

#ibm #sd

Requisition #: 328295

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

36450

Salary Max :

81000

APPLY HERE

Lead Benefits Analyst (Florida Remote)

by Kay Tay | Jul 7, 2023 | Uncategorized

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

The Lead Benefits Analyst will assist with the strategic development and positioning of benefits and well-being so they are an integral part of PSCU’s total rewards offerings and contribute to the attraction, engagement and retention of employees. Provide direction to team members and coordinate with insurance providers and third-party administrators in the daily administration of employee benefits to include medical, prescription, dental, vision, life, disability, health savings accounts, flexible spending accounts, COBRA, and retirement programs as well as leave of absence administration. Responsible for timely and accurate completion of compliance activities and audits. Assign tasks, oversee project and task progress, and offer coaching and guidance to team members. Identify and implement process enhancements to provide superior customer experience, output high productivity, and reduce waste and redundancy.

Role Responsibilities

• Under direction of total rewards leadership, perform data and cost analysis to evaluate benefit offerings, leave of absence strategies, and well-being strategies and make recommendations.
• Oversee the implementation of benefit, leave of absence, and well-being programs in partnership with external vendors and brokers and internal HR, systems, and legal teams.
• Maintain knowledge of benefit, leave of absence, and well-being practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility.
• Meet regularly with leaders and team members to ensure leave of absence practices meet the needs of employees and the business.
• Create a variety of written documentation and materials for communication to employees and leaders and draft new or updated policies and any coordinated documentation for the Employee Handbook and other purposes.
• Oversee and review all program materials, website content, and mobile application content to ensure it is accurate, detailed, and further advances employee knowledge and understanding.
• Manage all program communication and education materials to ensure information and training is provided on a regular cadence and meets employee and leadership needs
• Provide guidance and mentorship to team members and ensure tasks are assigned and SLAs are met on time and with high levels of service.
• Research and resolve complex benefits, leave of absence, and vendor issues.
• Perform other duties as assigned.

Role Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field or equivalent combination of education and experience required.
• Relevant certification (CEBS, CBP, SHRM-CP, PHR) preferred. 
• Seven (7) years of experience in benefits administration with at least three (3) years focusing on plan design, compliance, and benefits vendor management required.
• Experience with leave of absence administration required.
• Experience performing data analyses and leading projects or business initiatives required.
• Experience working within a Human Capital Management (HCM) or Human Resources Information System (HRIS) preferred.
• Workday HCM experience preferred.

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
• In-depth knowledge of benefits regulations, including COBRA, HIPAA, ERISA, ACA, Section 125 and other applicable laws
• In-depth knowledge of federal and state leave laws, including FMLA, ADAAA, and other applicable regulations
• Strong leadership skills with ability to handle sensitive issues in a confidential and professional manner
• Effective interpersonal skills with ability to collaborate with employees at all levels of the organization and build and maintain relationships with vendors and consultants
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven recommendations
• Ability to communicate effectively in both verbal and written formats and give presentations using various audiovisual support aids
• Ability to balance multiple projects, work in fast-paced environment, and meet deadlines
• Ability to exercise initiative, display detail orientation, and focus on complex and repetitive tasks
• Ability to exercise discretion and independent judgment in making decisions
• Proficiency in word processing and spreadsheet computer software applications

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$68,600.00

to$116,500.00

*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campus
• Endless opportunities for advancement
• Competitive wages
• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Dental and Vision
• Basic and Optional Life Insurance
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Legal Plan
• Pet Insurance
• Adoption Assistance Plan
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Mental health and Well-being: Virtual mental health support and resources
• Tuition Reimbursement
• Wellness program
• Back-up child care program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

APPLY HERE

Learning Experience Designer

by Kay Tay | Jul 7, 2023 | Uncategorized

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position creates learning experiences that embody the best of adult learning strategies for PSCU, our financial institutions, and their account holders. Complete complex design projects and lead instructional design initiatives through the application of best practices in blended learning. Understand client needs and wants, and fit solutions into existing infrastructure and surrounding landscape.

Role Responsibilities

• Design and develop technical and soft skill learning solutions based on learner needs to achieve desired learning outcomes.
• Create online learning materials using authoring and content management tools, such as Articulate 360 and Camtasia.
• Create instructor-led and on-the-job training materials using Microsoft Office products.
• Establish and communicate education requirements and learner-friendly elements for company products and solutions.
• Serve as project manager for instructional design efforts.
• Collaborate with key project stakeholders to deliver optimal learning solutions.
• Gather, assimilate, and dispense instructional design/training project information through a partnership with internal stakeholders and L&OD staff.
• Ensure a high standard of instructional integrity is maintained throughout the development of learning projects.
• Conduct Train-the-Trainer sessions for new instructor-led classes.
• Advise internal stakeholders and L&OD staff on instructional rationale.
• Assist in the creation and maintenance of departmental Standard Operating Procedures.
• Perform other duties as assigned.

Role Requirements

• Bachelor’s Degree in Education, Adult Learning, Instructional Technology, User Experience Design, Interaction Design, or Business Management, or equivalent combination of education and experience required. 
• Experience translating written content into visual descriptions, graphics, and simulations required.
• Experience writing storyboards and scripts for use in eLearning required.
• Three (3) years of training and development experience, including needs analysis, task analysis, scenario-based program development, training delivery, and performance consulting preferred.
• Experience in the financial industry preferred.  

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
• Knowledge of instructional design best practices, such as needs assessment, analysis, behavioral objectives, and competencies
• Teaching skills via traditional classroom training, virtual training, and eLearning; Understanding of adult learning principles; ability to learn new technology and apply it to business needs
• Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas
• Ability to work effectively with remote teams
• Organizational skills with the ability to manage multiple tasks and projects at one time and meet deadlines
• Strong customer service skills with the ability to interact professionally and effectively with stakeholders from all departments within and outside the company
• Analytical and interpretation skills
• An understanding of, or ability to learn, the financial services industry, payments industry, and credit union Industry
• Ability to design effective performance measurement and evaluation strategies
• Decision-making skills with the ability to investigate and weigh alternatives and select a course of action that provides the greatest benefit to the organization
• Creative thinking skills with the ability to ask the needed big-picture questions that lead to process and team improvements
• Time management skills with the ability to prioritize and schedule daily activities for efficiency
• Problem-solving skills with the ability to look for root causes and implementable, workable solutions
• Personal computer experience should include working with Microsoft Word, Excel, PowerPoint, and Outlook at an intermediate level
• Ability to “think on their feet” and tailor design and delivery of classroom learning as needed
• Must have a track record of producing accurate work, demonstrates attention to detail, and reflects well on the organization
• Ability to travel as needed to successfully perform position responsibilities

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$56,600.00

to$93,400.00

*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campus
• Endless opportunities for advancement
• Competitive wages
• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
• Dental and Vision
• Basic and Optional Life Insurance
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Legal Plan
• Pet Insurance
• Adoption Assistance Plan
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Mental health and Well-being: Virtual mental health support and resources
• Tuition Reimbursement
• Wellness program
• Back-up child care program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

APPLY HERE

Proposal Coordinator- Iowa

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Proposal Coordinator- Maryland

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Proposal Coordinator – New Mexico

by Kay Tay | Jul 6, 2023 | Uncategorized

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.

You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.

Fluency in French or Spanish is a plus.

Key Responsibilities

• Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
• Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
• Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
• Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
• Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
• Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
• Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
• Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
• Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
• Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.

Required Knowledge, Skills and Experience

• College degree in journalism, communications, marketing or similar field
• Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
• Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
• Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
• Organizational skills and attention to detail required
• Fluency in English required, fluency in French or Spanish is a plus
• Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
• Experience with content management systems and proposal libraries preferred
• APMP certification is a plus

Reasonably expected salary range: $62,300.00 – $77,900.00

Category: Sales Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

APPLY HERE

Marketing Content Specialist

by Kay Tay | Jul 6, 2023 | Uncategorized

About The Princeton Review: The Princeton Review is a leading tutoring, test prep and college admission services company. Every year, it helps millions of college and graduate school-bound students achieve their education and career goals through online and in person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. Its Tutor.com brand is the largest online tutoring service with a community of more than 3,000 expert tutors and 22 million one-to-one tutoring sessions completed. The Princeton Review is headquartered in New York, NY. For more information, visit PrincetonReview.com. Follow the company on Twitter @ThePrincetonRev. The Princeton Review is not affiliated with Princeton University.

Summary of Position:                       

This is an excellent role for someone who is passionate about sharing the information they have so they can help students succeed. The Marketing Content Specialist role is The Princeton Review’s knowledgebase for MCAT subject-matter, admissions information, and timeline on the Online/Marketing team. Marketing Content Specialists are able to talk about their test type in a clear and dynamic way to engage the next generation of medical school students!

Major Responsibilities:

1. Serve as the primary MCAT knowledge base for the Online/Marketing team.
2. On a routine basis, and using provided resources, write articles (aprox.1200 words) on various MCAT topics, keeping SEO in mind.
3. Own the process of analyzing content data based on initial goals and course-correcting for SEO.
4. Regularly review and initiate necessary updates to MCAT pages as timely content expires.
5. Collaborate with the Social Media Manager on the routine development of compelling and consistent content for our social media channel followers.
6. Collaborate with the Email Manager to produce impactful headlines and subject matter for our MCAT email campaigns.
7. Support the Online/Marketing team by independently conducting research and developing MCAT content for each channel (email, social, web)
8. Other duties as assigned.

Education, Background, Experience & Qualifications:

1. In-depth knowledge of MCAT subjects, administration, and medical school admissions timelines
2. Ability to craft compelling MCAT content based on a single question or statement.
3. Capable of creating both written and video content
4. Comfortable occasionally being on camera.
5. Understanding of digital marketing; email, social media, and SEO
6. Experience in digital marketing content creation
7. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team.
8. Exceptional verbal and written communication skills.
9. Strong organizational skills resulting in the ability to prioritize multiple projects and initiatives.
10. Experience with or a desire to learn Microsoft Teams, Conductor, and Google Analytics

Salary: $55,000 – $60,000 per year, based on a 40 hour work week.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Hawaii, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

APPLY HERE