Do you want to help thousands of users learn English?
Do you have a strong understanding of the English language and its grammar?
You might be the perfect person for this job!
We are looking for an English Assistant to help create useful and interesting content for our users.
Job Description
We are looking for an English native speaker who can support various simple tasks for our English service. Your responsibilities would include:
Checking images for our English annotations
Remapping words to the correct annotations
Transcribing English videos
Supporting the content team with other various tasks
Job Requirements
Fluent, native level of English language: You must have a strong understanding of the English language and excellent communication skills.
Strong editing skills and attention to detail: The assistance you provide to the content team should be professional and accurate.
The ability to work remotely with a team: Our team is distributed around the globe. While working remotely sounds great at first, if you haven’t done it before, you’ll find that there are many challenges and it’s not necessarily a perfect fit for everyone.
Having a self-driven and productive attitude: You have to be able to get things done and be ready for a high level of freedom and responsibility.
Strong written communications: Being an organized and clear communicator is key.
Stable commitment: You should be able to work at least 15 hours per week on a regular, long-term basis.
Please note that there will be a test that simulates actual FluentU work, and that also the first 90 days are a trial period. If at any point either party thinks we are not a good fit for each other, they can end this process immediately. Passing the trial will result in an ongoing position at our company. Of course, you will get fully paid during the trial period.
What Is FluentU?
FluentU is an online education company that helps people learn languages with real-world videos, including movie trailers, music videos, news and inspiring talks. We have a popular website, iOS app, and Android app. Founded in 2011, we’re a profitable, stable company with a long-term focus, and we’re proudly self-funded.
FluentU is brought to you by a team of passionate language learners distributed around the world.
What’s It Like to Work at FluentU?
We’re a 100% remote team with members all over the world
All of our communication is text-based (mostly via Asana) and we have a low-stress, highly collaborative environment.
Your workday is flexible—you decide when you work (as long as you get everything done on time!) and where you work (working from home, cafes, coworking spaces—are all welcome).
Communication is key: Opinions and input are always welcome and encouraged.
We offer constructive feedback and opportunities for growth.
As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Healthful we know the impact you can have.
Join the Healthful Team. We are dedicated to simplifying the healthcare journey by delivering patients and their families highly personalized support and guidance through the healthcare ecosystem. We are a united team of patient care navigators, scribes, medical annotators, and business leaders that come together to break down the social and economic barriers to care that our patients face. Our core values of Caring, Servant Leadership, Ownership Mentality, and Innovation guide us in providing the best healthcare service we can. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
The Opportunity
Remote Opportunity!
Firsthand exposure to a clinical setting for undergraduates or post baccalaureate students pursuing a career in healthcare
Great opportunity for students taking time off before Medical, PA or NP school
Scribe hours are counted towards clinical training for most PA and medical school programs
Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience
Outstanding networking and resume building opportunities.
Connect with our scribe alumni for mentorship opportunities
Completion of scribe application test is required – if applying to more than one scribe position, you are not required to take the skill assessment test beyond the first time, unless wanting a better score from your first time.
If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity
Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time
Required Experience and Competencies
Must be located in one of the following states: California, Arizona, Georgia, Idaho, Indiana, Illinois, Kansas, New York, Oklahoma, or Oregon.
Responsible and mature demeanor with a passion for medicine
Strong writing skills
Quick and accurate typing speed
Experience with medical terminology, human anatomy and human physiology is preferred
Each scribe works 2-3 shifts per week (including weekends and a holiday)
Ability to work in a stressful and fast paced environment
1 year commitment, continuous one year, not a summer position
Excellent follow through
Self-motivated
The Community
Even when you are working remotely, you are an important part of the Healthful Community. We offer plenty of opportunities to engage with co-workers through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as happy hours and holiday celebrations
Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond
Healthful cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
EAP, travel assistance and identify theft included
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Healthful is the place to do it. Come grow with us.
Healthful appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Healthful does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Healthful is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
Up to $2,200 a month – Full-time, Part-time, Contract
Job details
Salary Up to $2,200 a month
Job Type Full-time, Part-time, Contract
Number of hires for this role On-going need to fill this role
Qualifications
English (Required)
Typing: 1 year (Preferred)
Full Job Description
TranscribeMe is a global, award-winning company that offers the best in human intelligence to deliver the highest quality speech and AI training data to our customers.
FlexJobs has recognized us as a top 100 company with remote jobs two years in a row, and placed us in the number 7 spot for 2021!
We’re currently working on several large volume, long-term projects and are looking for transcriptionists in the US to join our team.
Prior transcription experience is a plus.
Each individual is responsible for transcribing audio or video files of various lengths with a high degree of accuracy and within a reasonable timeframe according to specific style guides.
The pay rate starts at US$15 per audio hour. With training and more experience working on our projects, you can move up to the Quality Assurance team where the pay rate increases.
This is an independent contractor role, and as such is not available to residents of California or Massachusetts.
In order to apply, go to https://workhub.transcribeme.com/Account/Register to create your account with us. You must have a valid PayPal account in order to register. After your registration has been verified, take the English Entrance Exam to join our team.
Job Types: Full-time, Part-time, Contract
Pay: Up to $2,200.00 per month
COVID-19 considerations:
This job is 100% remote and can be done from home. All you need is a computer with a stable internet connection and headphones.
There is no interview for this position. You need to take and pass the English Entrance Exam on our website.
At Cerebral, we’re on a mission to improve access to long-term, high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need. And how are we doing this? By making care convenient and accessible and tackling the stigma that surrounds mental illness.
Since launching in January 2020, we have gone from a team of 5 to over 3,000 team members across the United States and in the United Kingdom working hand-in-hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, long wait times, and stigma. Simone Biles, world champion gymnast, and mental health advocate joined Cerebral as our Chief Impact Officer to help further our mission.
We are the fastest mental health company ever to achieve unicorn status, having raised over $462 million and achieving a valuation of $4.8 billion in under two years. Cerebral’s investors include SoftBank Venture Fund 2, Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT.
It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.
The Role:
The Physician Onboarding Coordinator will play a pivotal role in the onboarding Cerebral talent. The ideal candidate will have at least two years of administrative experience in a fast paced or start up work environment, and experience working in healthcare settings, especially with Medical Doctors. The Onboarding Coordinator will work in multiple systems to ensure efficacy and timeliness of entry into the organization and company platforms.
Who you are
1+ years experience health care Administration function, bonus for credentialing or physician onboarding into a practice
Excellent written and oral communication skills
Experience using G Suite (ie. creating calendar events for the organization or clinician teams)
Extremely detail-oriented, yet creative and innovative
Self starter with a positive attitude, great demeanor and communication skills
Comfortable working in a remote startup environment
Reliable continuous internet connection during working hours
Bachelor or Associates degree
How your skills and passion will come to life at Cerebral:
Onboard all new hires using multiple platforms (GSuite, Airtable etc.)
Data entry and updating relevant information
Collaborate with the IT team in problem solving client issues
Facilitate system training sessions
Ability to move fast, work efficiently at a hyper growth startup
Update your direct report with onboarding processes blockers and streamline new procedures as necessary
Correspond directly with incoming and newly hired employees
Be a resource for physician candidates in their experience joining the Cerebral team
Create a positive, welcoming experience for all incoming and newly hired employees
Complete additional tasks within scope of role (as assigned)
Liaise between clinician management team, credentialing department, and new hires
Work with operations team for any structural concerns or issues
Who we are (our company values):
Results and data-driven – we strive to reach our goals by making data-led decisions and focusing on measurable results
Take ownership – we hold ourselves accountable to our goals and deliver on our commitments, which fosters trust within our team
High velocity – we seek to roll out new initiatives, products, and conditions quickly so that we can see real data-driven results and iterate accordingly
Empathy – we expect team members to demonstrate the same level of compassion for one another as we show for our clients
Drive mission-driven experimentation – we iteratively experiment with new ideas, products, and services to help serve our clients and advance our mission
Provide deep, hands-on leadership – our leaders believe that no task is beneath them, and stay connected to the details of their business and operations
What we offer:
Remote-first model: Work virtually from anywhere in the US
Competitive compensation & benefits:
Total compensation includes equity / stock options
Medical, Dental, Vision, Life Insurance, and 401k provided to all employees
Unlimited PTO – we encourage taking the time you need to relax and recharge
Impact & brand recognition:
Shape the future of the #1 largest and fastest growing online mental health care company in the world
Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
Join a community of high achievers who have a passion for promoting mental health, including our Chief Impact Officer, Simone Biles!
Path to develop & grow:
Bi-annual performance reviews & opportunities for promotions – as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
Culture & connectivity:
Virtual social events (e.g., monthly happy hours) enable us to build a sense of community and connect on a more personal level
Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together
As a Fact Checker on our lifestyle brands—which include home, travel, entertainment/pop culture, and food—you will be responsible for checking our content to make sure all facts are accurate, supported by reputable sources, and that the copy is free from spelling or grammatical errors.
As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.
This is a remote position. Applicants must live within the United States or Canada and be available to commit 15-40 hours per week.
About You:
At least two years of fact-checking experience in digital or print media
Library science or research background is a plus
A background in home, travel, entertainment/pop culture, or food content is preferred
Comfortable working in a content management system, including WordPress
Able to work quickly, independently, and accurately
Willing to be featured on the site, including bio and headshot
You are comfortable working remotely.
You have access to a smartphone, computer (not a tablet), and a secure internet connection
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
*Conduent is hiring REMOTE Healthcare- Call Center Quality Assurance Associates*
We need a select few upbeat, articulate, computer/tech savvy, and reliable Quality Assurance Associates to join our Team. This is a Call Center position. You will conduct audits for incoming and outbound calls. Includes but not limited to:
Provider Calls
Member Calls
Grievance & Appeals
Third Party / POA Calls
Provider Disputes
Authorizations
Claims
Training: Will mirror work schedule
Work Hours – Flexible
Pay: $19/hourly – $20/hourly
Full Time – regular position [40 hours – overtime when needed by client]
Equipment provided
This a Remote / WFH position
Experience:
Medicaid / Medicare Call Center Experience
Hard Skills:
Microsoft Office 365
Excel (Proficient)
Microsoft Teams
SharePoint
Adobe Acrobat
Soft Skills:
Quick Study
Positive
Excellent Communication and Documentation
Attention to detail
Organized
Requirements:
Must be at least 18 years of age with at least a high school diploma or GED.
Must pass a criminal background check.
Must have WIRED internet connection, WIFI is not permitted.
Plus:
Bilingual [Spanish / English]
Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Establishes the appropriate approach for new assignments.
Works with a limited degree of supervision.
Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
Helps teams to integrate and work together to support the achievement of company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Uses discretion to modify work practices and processes to achieve results or improve efficiency.
Leadership
May provide informal guidance to junior team members.
Problem Solving
Ability to problem solve, self-guided.
Evaluates issues and solutions to provide the best outcome for clients and end-users.
Interpersonal Skills
Clearly and effectively exchanges information and ideas.
Responsibility Statements
Creates a quality checklist to determine potential defects.
Reviews transactions and selects samples for auditing.
Performs risk assessments related to performance monitoring and financial operations.
Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
Validates audit findings with operations personnel to concur with root cause analysis (RCA).
Ring is looking for a dynamic social media advocate with the ability to uphold the Ring brand with professionalism and customer obsession. Are you a driven, organized, and self-motivated individual who can positively engage with customers and team members in a collaborative environment? Come join our Social Care team and find out how Ring is making neighborhoods safer through affordable, effective, smart home security devices.
Responsibilities: · On a daily basis, you will ensure inquiries are met with urgency when responding on behalf of Ring to customers on social media. You will also be a part of information sharing, troubleshooting, professional conversations, and conduct in addition to creating a friendly, neighborly sense of community online · Manage incoming social media messages · Interact with our followers on social media, engaging them in positive conversation to become Ring ambassadors · Analyze, research, and explain troubleshooting solutions to customers who are encountering software and/or hardware challenges to elevate their Ring experience · Work with upset customers to find the root of the problem and provide them with white glove service · Escalate trends, product issues, and agent and customer feedback · Partner and communicate with cross-functional teams and stakeholders to drive efficiency and innovation · Display a positive work ethic, strong interpersonal skills, adherence to company policies, and a commitment to excellent customer service · This position requires that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our Customers Ring’s Social Care team is the brand voice of Ring on all social media platforms, directly impacting customers. The Ring Social Care team monitors and responds to customers on multiple Ring social media accounts. By empowering frontline team members with easy to use tools, training, and reliable workflows, our vision is to leave lasting impressions on customers where ownership is not only defined by our ability to fix the problem, but also by our ability to serve and share the voice of the customer.
BASIC QUALIFICATIONS
· Must be available to be on-site at the office as required for training or specified meetings. · High school diploma or equivalent · Excellent verbal and written communication skills · Minimum of one year call center experience · Minimum of one year demonstrated ability to drive results within a team · Demonstrated ability to prioritize, multitask and problem solve · Open to a flexible schedule which may include evenings, overnights, and weekends · Hardwired DSL, Cable, or Fiber Optic internet (Satellite or wireless internet connections are prohibited) · Meet a minimum of 10 Mbps download and 5 Mbps upload speed · Provide a private work space that is free of any extraneous noises and distractions · Agree to Amazon’s Work from Home Agreement. Please watch our Work from Home Agreement
PREFERRED QUALIFICATIONS
· Must be available to be on-site at the office as required for training or specified meetings. · High school diploma or equivalent · Excellent verbal and written communication skills · Minimum of one year call center experience · Minimum of one year demonstrated ability to drive results within a team · Demonstrated ability to prioritize, multitask and problem solve · Open to a flexible schedule which may include evenings, overnights, and weekends · Hardwired DSL, Cable, or Fiber Optic internet (Satellite or wireless internet connections are prohibited) · Meet a minimum of 10 Mbps download and 5 Mbps upload speed · Provide a private work space that is free of any extraneous noises and distractions · Agree to Amazon’s Work from Home Agreement. Please watch our Work from Home Agreement
Social Media agents are the front-line representatives of GE Appliances to the general public, whether current owners or potential owners of our family of brands. The agents engage consumers on all social properties, providing pre-purchase guidance, post-purchase use and care support, and social channel engagement. The agents support and problem solve through various means like email, ratings and reviews, brand answers, and social messaging. Positive interactions in these channels are significant drivers of brand loyalty. The schedule for this position spans Friday through Monday.
WHAT YOU WILL DO
Essential Responsibilities
Professionally respond to and resolve inquiries to incoming consumer emails and public interactions across a wide variety of topics including, but not limited to pre-purchase inquiries, installation requirements, basic trouble-shooting, use & care information, and complaints.
Respond quickly and professionally to social channel engagements on Facebook, Twitter, Instagram, YouTube and other platforms.
Resolve consumer questions and respond to ratings and reviews of our products on the GE Appliances.com site as well as key partner retail sites.
Become proficient in using internal platforms and resources that support email, shopper questions, Ratings & Reviews, Knowledge Base, eDoc, GE Appliances websites, SMC, Salesforce Service Cloud and other systems as required.
Follow protocol and adhere to guidelines.
Achieve and maintain fully satisfactory performance.
Weekly schedule to include Friday, Saturday, Sunday & Monday, flexibility on start times.
Hours
Friday – 4:00 pm to 8:30 pm.
Saturday – 9:00 am.to 5 pm.
Sunday – Noon to 5:00 pm.
Monday – 4:00 pm -8:30 pm.
The starting salary for this position is non-negotiable at $16.35/hr.
WHAT YOU NEED TO SUCCEED
Minimum Qualifications
Previous customer service experience, particularly with written forms of customer service.
Excellent written communication skills: grammar, sentence structure, and spelling.
Computer literate with ability to learn new applications quickly. Positive attitude with proven ability to work well with teams.
Strong typing skills.
Dependable with strong pattern of attendance.
Desired Characteristics/Qualifications
Associates degree from an accredited university or college or equivalent work experience.
Experience with GE Appliances Call Centers or equivalent customer service experience.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 77,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Assessment Program at Welocalize is seeking an experienced Assessment Specialist to join our team. The Assessment Specialist will work as part of a wider team that is responsible for the evaluation of candidates’ skills and competencies to ensure successful placements across a variety of roles for our clients. Working closely with the recruitment team, the Assessment Specialist coordinates candidate testing and oversees the review process. In addition, the Assessment Specialist will be responsible for the development and analysis of new tests based on the underlying skills and competencies of each role. Working closely with SMEs, both internal and external, the Assessment Specialist will identify best testing practices, tools, and evaluation metrics.
Responsibilities
Assessment coordination
Write or oversee the creation of items, review items, run and interrupt item analysis, evaluate item effectiveness
Develop scoring and evaluation rubrics/metrics
Create assessments with the assistance of SMEs
Analyze role requirements and identify appropriate evaluation techniques
Plan and conduct efficacy studies of tests and devise solutions as needed
Train and coach others in understanding item analysis results and identifying item/test issue(s)
Assessment report writing
Oversee creation of data dashboards in PowerBI
Statistical analysis
Qualifications and Education
Bachelor’s degree (Master’s preferred) from a college or university in related fields such as, Psychometrics, Learning Measurement Evaluation, Statistics, or equivalent combination of education and experience
5+ years relevant experience
Experience in test development, educational measurement, applied statistics
Experience with Item Analysis software (SPSS, Xcalibre, Lertap, etc)
Knowledge of Computer Adaptive Testing
Experience with database management and PowerBI
Analytical and problem-solving skills
Experience in a fast-paced, client-centric environment, ability to adapt to business needs
Ability to stay organized and communicate effectively and efficiently across global time zones
Taking initiative to proactively assess and mitigate risks, explore new tools and industry advancements
Native-level fluency in written and verbal English
Knowledge or experience in linguistics/localization industry a plus
At HomeLister we are on a mission to transform home selling into a simple, enjoyable and fairly priced transaction. The average home seller pays 30% of their equity in brokerage commissions – beyond expensive. HomeLister is remaking the $60bn a year real estate industry into an online end to end marketing, transaction, and financial management platform. Our homes sell faster, our sellers keep more of their money, and our seller’s are happier than with a traditional agent. HomeLister is the fastest growing real estate company, entering a new state on average every 6 weeks. We are building the future real estate platform now. HomeLister is a fast growing virtual real estate brokerage. If you are looking to gain valuable experience and join a great team – then this is the job you have been looking for. We are hiring a customer service agent to work with our team for both phone and chat support. Customer service is critical to our success. We want to provide the best customer service in the industry and often times the best customer service experience a customer has ever had. We are looking for a happy, enthusiastic and helpful person to help guide our customers and join us in creating the most positive real estate experience in the industry.
Responsibilities
Answer customer inquiries through chat and email.
Support customers on topics ranging from the services that we offer, the sign up process, and updates on their listing.
Direct specific questions related to real estate, operations or other areas to the correct person
Work together with the brokerage and operations teams to deliver a seamless customer experience, we are a collaborative team.
Contribute to the overall direction of the product by providing insights and feedback on the tools, process and communications to our product and marketing team.
Requirements
Excellent Attention to Detail
Must have previous chat support experience, and familiarity with zenchat, intercom, or similar chat platform
2-4 years customer service experience at a customer service focused organization or on a helpdesk platform
Experience with technical support and/or real estate knowledge a plus.
Have proficient typing skills
Have excellent written and verbal communication skills
Enjoy working on a collaborative team
You must be US based – no international applicants
This is a 40 hr a week job with hours on weekends, and potentially other off hours possible. Must be able to work at least 1 weekend full day and some hours during the week to total 40 hours.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today, Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for
Sharing knowledge and providing leadership regarding all of the workflows and processes, related to billing and scheduling of implantable cardiac devices.
Managing various patient data projects as it relates to onboarding new clinics, legacy clinics and business operations.
Maintaining our databases and conducting routine maintenance as needed to ensure data integrity.
Assisting with reports and data extraction when needed.
Reviewing data for inconsistencies that could skew analytical results.
Communicating with Onboarding team, Patient Engagement team, Remote Care Coordinators and Billing departments regarding demographic updates.
Updating patient demographics when EMR integration alerts are generated on missing data, when new patients are added or insurance changes.
Having knowledge of all cardiac rhythm management manufacturer portals and the internal portals.
Manipulation/combination of large data sets and calculating/setting up future schedules on the manufacturer portal.
Developing standard operating procedures for data handling, maintaining internal data asset library (SharePoint), troubleshooting data-related problems and authorizing maintenance.
Responsible for performance management and development of Patient Data Team.
You are part of
Ambulatory Monitoring & Diagnostics (AM&D) is part of the Philips Connected Care business cluster. Philips BioTelemetry is part of the AM&D business and provides remote cardiac monitoring services for more than one million patients per year. Philips acquired BioTelemetry in early 2021. The combination of Philips and BioTelemetry results in a global leader in patient care management solutions for the hospital and the home, a leading U.S.-based provider of remote cardiac diagnostics and monitoring.
To succeed in this role, you’ll need a customer-first attitude and the following
Bachelor’s degree or 2 + years of experience with data entry, managing sensitive medical records and working in EMR systems such as EPIC, Centricity, ECW, AllScripts
2 + years of experience in a lead or supervisory role
Strong skills in tools such as Microsoft Excel (ex. v look ups and merging data sets) and Outlook
An analytical mindset with problem-solving skills
Strong organizational skills and the ability to work with large data sets
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
In return, we offer you
The opportunity to mentor, coach, collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.
Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation.
If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
*Montana employees are currently excluded from this requirement at this time.
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
Amplify is seeking an Order Fulfillment Coordinator to join the Business Operations team. . The Coordinator will work cross-departmentally to ensure orders have been suitably processed and received by our vendors. This position includes orderentry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards.
The position will work through data entry, email monitoring, reporting, and various other duties as required, to ensure the workload is appropriately dispersed and handled. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.
“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “
Responsibilities:
Prioritize issues in accordance with their severity and Service Level Agreement (SLA)
Participate in training for relevant technology and products including networking, hardware and mobile device management
Interpret instructional and user documentation
Supply to the continual improvement of team training programs, ticketing process, and standard methodologies
Basic Qualifications:
Bachelor’s degree in Business or a related field
Proficiency with office software including Google products (docs, search) and Microsoft products (Excel, Word)
Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
Customer service experience in a fast-paced, professional work environment
Preferred Qualifications:
Experience using Salesforce software
Ability to efficiently complete multiple projects simultaneously, while maintaining acute attention to customer care and details
Instructional and technical writing experience
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves.
Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional. This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives. To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets. This is a short term contract position and could be perfect for students or teachers over the summer months.
Responsibilities:
Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
Manage timeline and set expectations appropriately
Ability to self-manage, set and meet deadlines, and ask for help when needed
Basic Requirements:
At least 18 years of age
Proficient typing (and spelling) skills
Demonstrated knowledge of and skill in word processing and spreadsheets
We are Demand Science, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers.
Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA.
We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.
The Order Administrator is responsible for all aspects of global customer order processing, including entering new orders and compliance with all company policies to ensure appropriate terms and order flow for all customer orders.
Essential Job Functions:
Responsible for order management processes which includes order translation, validation, order entry, and timely endorsement to Customer Experience and product fulfilment teams
Validate data with applicable customer purchase documents and internal policies, procedures and business system requirements for completeness and accuracy
Configure all setup-related activities for order orchestration
Enter data related to incoming customer contracts into applicable business systems using defined computer software
Ensure contract terms align with product and service deliverables
Investigate questionable data and recommend actions to resolve discrepancies
Notify appropriate departments of any new or updated data
Communicate with customers to comply with contract provisions
Compile data and prepare a variety of reports
Mentor and train other order administrators
Ensure follow thru on all instructions communicated within each order
Build and update order administration processes while learning as you go
Ensure that booking criteria is met when reviewing customer purchase orders and all discounts are properly approved in accordance with company policies and procedures
Place orders on necessary holds, as appropriate. Work them to launch/closure
Collaborate with external customers, internal Sales, Compliance, Legal and Operations to ensure that order issues are resolved in a timely manner
Essential Qualifications “What You’ll Need”
Strong knowledge of order management systems and NetSuite ERP or similar systems
Solid understanding of basic accounting principles
A great eye for detail and accuracy with excellent organization skills
A growth mindset
Client and service-minded attitude and experience
Ability to problem-solve, multi-task in a fast-paced environment, and research answers using multiple resources to satisfy customer inquiries in a timely manner
Requires excellent oral and written communication skills
Experience in contract administration helpful
Basic Excel experience required
Solid and accurate data entry experience required
Excellent critical thinking, analytical, organization, and interpersonal skills
Ability to work across organizational boundaries and levels
Must be reliable and have a positive attitude
Demonstrate initiative and willingness to overcome challenges
Ability to work effectively in a team setting or individually as may be required
Ability to recognize and adapt to change
THE GOOD STUFF!
We embrace diversity and inclusion and encourage everyone in Demand Science to bring their authentic, fun selves to work every day. We offer a variety of social programs and family-friendly benefits too! Check this out!
We provide a Retirement plan with an employer match
We also provide medical, dental and vision plans
Flexible spending, dependent care, and health savings accounts
We provide Life Insurance – short and long term/ Accident / Critical Illness Insurance
Pet Insurance too!
There’s also a Health and Wellness Program
Flexible Remote Work Option? You bet!
Want to take a vacation? You’ll have paid time off
Paid Birthday Leave? Why not? Have a party!
Peer-Appreciation Program – because affirmations are lovely but so are rewards!
Demand Science is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.
The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail.
The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis. Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.
Essential Duties and Responsibilities
Ensure accurate collection of required documentation for Client level historical payroll data*
When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports
Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes *
Provide backup assistance to other tax department team associates as needed
Other duties as assigned
*Indicates essential job functions.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
Must be eligible to work in the U.S. without sponsorship
Four-year degree or equivalent education and work experience preferred.
Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
1 or more years of customer support experience; prior tax experience a plus.
Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
Ability to effectively solve problems by balancing detailed questions with creative solutions.
Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
Strong interpersonal, verbal and written communication skills.
Effective organizational skills proven in a fast-paced, service-oriented position.
Everybody Has A Role To Play In Transforming Healthcare
As an Electronic Remittance Specialist, you play a vital role in Billing Operations, balancing, interpreting EOBs’ and/or ERA files for posting of insurance, patient payments and denials which can be received via Electronic Fund Transfer (EFT) and Electronic Remittance Advice (ERA) or paper EOB. You contribute to our team’s success. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Review and interpret Electronic Remittance Advice (ERA) files or Explanation of Benefits (EOB) to ensure they balance to the corresponding Electronic Transfer Fund (EFT) Deposits.
Follow up on outstanding and/or out of balance deposits in PARM (Payment Automation/Reconciliation Manager).
Contact insurance carriers and utilize payer websites to obtain necessary information for processing of EFT deposits
Review and update patient accounts to reflect the correct Financial Classification (FC), Contract ID (CID) and Insurance key based on the Electronic Remittance Advice Query to ensure accounts reflect payment from the correct payer.
Review outstanding Electronic Remittance Advice (ERA) batches for assigned payers to ensure timely posting and aging requirements are met. Aging is to be kept within 45 days of creation date.
Post Electronic Payments and Denials in the Electronic Funds Transfer (EFT) tab in Payment Automation Reconciliation Manager (PARM) application and CPU/AS400 Billing System.
Review Open Batch Query to resolve outstanding aging electronic batches.
Maintain current knowledge of payment posting practices by attending meetings, training sessions and seminars.
Post paper check payment packs via PARM (Payment Automation/Reconciliation Manager).
Process ACT Code (SC) Share of Cost, (OC) Outside Collections, (RT) Retractions.
Complete ACT (Activity Code Tracking) codes related to Billing Team inquiry on payments pending for outstanding patient accounts receivable.
Required Experience and Competencies:
High school diploma or GED required
At least one year of work experience in a related field required
Payment representative or equivalent experience is preferred
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as happy hours and holiday celebrations
Flexible work hours
Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
Student Loan Repayment Program
Professional and Career Development Program
EAP, travel assistance and identify theft included
Wellness program
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
Amplify is seeking an Order Fulfillment Coordinator to join the Business Operations team. . The Coordinator will work cross-departmentally to ensure orders have been suitably processed and received by our vendors. This position includes orderentry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards.
The position will work through data entry, email monitoring, reporting, and various other duties as required, to ensure the workload is appropriately dispersed and handled. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.
“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “
Responsibilities:
Prioritize issues in accordance with their severity and Service Level Agreement (SLA)
Participate in training for relevant technology and products including networking, hardware and mobile device management
Interpret instructional and user documentation
Supply to the continual improvement of team training programs, ticketing process, and standard methodologies
Basic Qualifications:
Bachelor’s degree in Business or a related field
Proficiency with office software including Google products (docs, search) and Microsoft products (Excel, Word)
Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
Customer service experience in a fast-paced, professional work environment
Preferred Qualifications:
Experience using Salesforce software
Ability to efficiently complete multiple projects simultaneously, while maintaining acute attention to customer care and details
Instructional and technical writing experience
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement and was recently named Top Places to Work in the Healthcare Industry in 2021. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both of these principles makes QMC the partner of choice for emergency medical transportation providers.
The company experience is deep enough and broad enough to ensure a high level of quality in all aspects of the service while maintaining a manageable number of clients to provide individual attention for each. This balance has been the hallmark of the QMC approach since the foundation of the company.
QMC enjoys the best reputation in the industry for enhancing reimbursement, quality personnel, and commitment to customer service excellence.
QMC is committed to the success of the emergency medical transportation programs that it supports and the existing client base has benefited from this commitment. QMC leadership works closely with client leadership to meet the strategic goals of the program and the sponsoring organizations.
Overview of the Position:
Under the direction of the Posting Manager, the Medical Payment Poster oversees the intake of payments. This includes accepting, processing billing statements, and conducting audits for each billing cycle. The applicant selected for this role must be able to keep accurate electronic records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.
The position is located in Pittsburgh, PA; however, we are open to considering remote candidates based on location and experience.
Responsibilities include:
Pulls deposits from bank lockbox/website and remits from various websites to post payments;
Runs deposit reports to make sure daily deposits are balanced;
Posts all payments and denials;
Maintains up-to-date knowledge of the accounts being posted, especially schedules and payers;
Calls insurance companies when needed to request remits;
Attends daily huddles and scheduled Posting and Billing team meetings;
Responds to Billing team inquiries related to posting; and
Acts as a backup Payment Posting Assistant when needed, which includes finding remits on various websites.
Qualifications:
A high school diploma or equivalent is required
Basic accounting principles and medical billing experience preferred, but not required
Basic computer knowledge, and experience with Microsoft Office products including Word, Excel, and Outlook;
Customer service oriented;
Attention to detail, accuracy, and data entry skills;
Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment;
Strong organizational and time-management skills; and
Sufficient communication skills (both written and verbal).
The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health. Associate must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Responsibilities
Enter accurate data when assigned by team lead/coordinators
Remote processing of electronic medical records through various EMR systems as directed
Ability to work with minimum supervision responding to changing priorities and role needs
Report any technical difficulties that you may experience as soon as they occur.
Meet required metrics for your role (CPH – Charts Per Hour), Attendance.
Actively participate in all training that is assigned to you by your supervisor
Maintain high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPPAA regulations
Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties.
Support a service environment that focuses on quality processes
Ensure that deadlines are met and respond to emails and other requests for information timely
Qualifications
Six months data entry experience required
High School Diploma/GED required
Adhere to company policies
Experience in a healthcare environment or office setting is strongly preferred.
Work effectively with co-workers in a constructive and positive manner
Listen to and objectively consider ideas and suggestions for improvement
Address problems constructively to find acceptable solutions
Demonstrate accuracy and attention to detail
Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
Excellent organizational skills
Adaptable to changing business environment
Demonstrated ability to work within a diverse group of individuals
Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
Stock option packages
A values-based culture that invests in employee success
WHAT WE ARE ALL ABOUT
SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone.
Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.
HOW YOU’LL MAKE A DIFFERENCE
In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.
As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience.
Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.
WHO WOULD BE A GOOD FIT?
1-2 years of experience in customer service or sales role
Highly productive with good multitasking skills
Passion for helping people – especially when it comes to their health
Able to work in a high-volume contact center environment
Familiarity working with support ticketing and/or support CRM software tools
Fantastic oral and written communication skills
Strong desire to help businesses maximize their health care
Regarding COVID-19
With the spread of COVID-19, SimplyInsured offices will remain closed until further notice except for employees who require access. Our primary concern is for the health and well-being of our employees as well as candidates. We have transitioned all interviews and onboarding to will be conducted virtually.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nuance’s Virtual Medical Scribe, or what is internally called a Quality Documentation Specialist (QDS), works nearly in real-time with a physician and their care team to complete documentation of clinic visits. Specialists support healthcare providers and their patients by using an emerging technology platform to complete confidential medical documentation summaries of patient encounters. Our team saves time for providers by delivering accurate documentation within hours of patient visits. Documentation includes patient histories, exams, radiographic findings, assessments, and treatment plans. Specialists make healthcare functional and efficient by allowing providers to keep their focus on their patients.
Full Time, Benefits eligible, 100% Work from Home
Multiple Shifts Available
Our team seeks candidates who are passionate about medicine and desire to impact the future of healthcare. We are looking for quick learners who can get up to speed with medical terminology to include anatomy and treatment modalities and strive for continual learning and improvement. Successful candidates will be eager to learn new technology and be open to making changes as new technologies evolve. Training will be provided through our Quality Documentation Specialist training program.
Responsibilities
Provide documentation coverage for a set of healthcare providers, which involves listening to audio recordings of patient clinic visits and leveraging technology to summarize medical facts in professional clinical reports (History of Present Illness, Physical Exam, Results, Assessment & Plan).
Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
Maintain a high-quality standard and adhere to account-specific documentation which delineates documentation requirements for our customers.
Collaborate with managers on feedback from providers and successfully resolve issues.
Required Qualifications/Experience
Experience required in a medical office, clinical or healthcare documentation or similar academic setting.
Familiarity with medical terminology.
Excellent English professional writing skills; including advanced proficiency in grammar and spelling.
Excellent listening skills and ability to understand diverse accents and dialects of physicians, their staff, and patients.
Ability to work independently in a secure and private location with a reliable high-speed internet connection.
Ability to participate in live video chat and screen sharing sessions for training.
Experience with the Microsoft Office 365 or other cloud-based productivity tools.
Preferred Qualifications/Experience
Experience as a medical scribe or a transcriptionist preferred but not required.
Experience or training in the medical specialty of Oncology, Orthopedics, Neurology, ENT, Cardiology, Ophthalmology, GI, Dermatology, Rheumatology, Family Medicine, Pain Medicine, Nephrology, or Urology preferred but not required.
Familiarity with Electronic Health Record Systems; Epic, Cerner, or Athena experience is highly preferred.
Pay Rate: $15/hour
At Nuance, we’re committed to taking care of you with comprehensive benefits and rewards.
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in healthcare by empowering people to be the difference.
Insurance Authorization Specialist
The Insurance Authorization Specialist I is responsible for performing insurance authorization for all patients scheduled for services. Insurance Authorization Specialist I will work within the policies and processes as they are being performed across the entire organization.
The Insurance Authorization Specialist is responsible for selecting accurate medical records for patient safety and working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment.
Identify the appropriate clinical records and submit the authorization request to the insurance company based on plan requirements for approval.
Will be the liaison between the ordering physician and insurance company to ensure any and all requirements to secure approval are identified and communicated.
Insurance Authorization Specialist will receive benefits:
Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.
 Wellness programming designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
A culture truly participatory and to strengthen diversity and inclusion.
Growth-Once you’ve joined our team, you will discover a variety of traditional and online learning opportunities, including tuition reimbursement, to help you acquire new skills and obtain degrees, certifications and CEUs. And our managers will coach you toward greater success.
Recognition-We recognize our associates through programs that include service awards, celebrations and personal appreciation. We also survey associates annually to assess their satisfaction with our organization and managers, and to identify areas for improvement.
TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.
Position Summary
The benefits specialist assists in the administration of TeamHealth benefit programs, such as medical, dental, vision, life, FSA’s, COBRA administration and ACA Compliance in accordance with state and federal regulations.
Reporting Relationship
Reports To: Mgr Benefits
Supervisory Responsibilities: None
Job Duties and Responsibilities
Assists with benefits integration of newly acquired groups.
Administers and interprets policies related to benefit plans and responds to inquiries regarding policies, procedures, and programs.
Determines staff eligibility for benefits and assists staff with enrollments, changes, and termination of benefits.
Loads payroll files from the Benefit Administration System vendor and goes through file errors.
Assists with auditing and maintaining benefit deductions in the HRIS.
Assists with development and distribution of communications pertaining to benefit programs, including but not limited to open enrollment and legally required notices.
Provides support for the open enrollment period and for special project work as needed.
Assists with COBRA Administration.
Assists with invoicing associated with benefit programs.
Answers complex employee questions, resolves issues and communicates with vendors to assure system resolution.
Process HSA feed ensuring accurate vendor feeds and balancing against employee’s accounts.
Performs other related duties as assigned.
JOB REQUIREMENTS
Education
Bachelor’s degree in business, human resources or related field required. Equivalent experience may be considered in lieu of degree requirement.
Experience
Two to four years of benefits administration experience required.
Licensures and Certifications
None required.
Knowledge, Skills and Abilities
Possess strong problem-solving and organizational skills.
Proficient in various computer applications such as word, excel, PowerPoint, email, etc. Lawson system experience preferred.
Able to handle stress, multiple tasks and deadlines effectively.
Able to work in a team oriented environment.
Possess strong written and verbal communication skills.
Able to function as part of a team, yet work with minimum supervision.
We are currently recruiting a Clinical Documentation Integrity- Coder to support clinical documentation integrity and coding within practices participating in value-based contracts. This position is critical to our practices’ ability to provide better care to Medicare beneficiaries and the CDI-C is expected to be an example of regulatory compliance. The CDI-C will review medical record documentation to help identify educational opportunities related to complete and accurate diagnostic documentation and coding, in accordance with ICD-10 CM coding guidelines, internal protocols and CMS and payer guidelines. The CDI-C must be detail-oriented, service-minded, possess strong verbal and written communication skills, and be fluent in (or willing and able to master) Google Suite tools. We are looking for individuals who genuinely believe that Aledade’s model of physician-led ACOs can improve quality and lower cost. This position will work remotely within the US and includes periodic travel to Aledade’s Headquarters in Bethesda, MD and assigned markets as needed.
Responsibilities:
Reviews content of medical record to identify principal diagnosis, secondary diagnoses, and procedures performed
Identifies opportunities for better accuracy in clinical documentation and coding within the medical record
Evaluate and optimize coding workflows
Partner with internal stakeholders to improve reporting and analytics tools to drive improvements in the accuracy and completeness of clinical documentation and diagnosis coding
Reviews annual mapping of ICD-10 CM crosswalk from CMS Website
Participates in continuing education update programs made available to CDI-C staff
Updates and corrects historical data by identifying trends with inaccuracies in documentation and coding
Provide guidance to field staff and practices regarding general documentation and coding best practices and risk adjustment
Support performance in value-based contracts
Qualifications:
Current certification as a Certified Professional Coder (CPC), Certified Risk Adjustment Coder (CRC), or equivalent
3+ years of recent, relevant work experience in medical coding, preferably in risk adjustment
Thorough understanding of medical coding guidelines and regulations including compliance, reimbursement, and the impact of diagnosis documentation on risk adjustment payment models
Subject matter expertise on the CMS HCC Risk Adjustment program, methodology, and impact to value-based contracts
Ability to identify and communicate opportunities to improve documentation and diagnosis capture for accurate risk adjustment coding
Experience working directly with physician practices and individual providers to achieve demonstrable improvement in increasing the accuracy and completeness of documentation and diagnosis coding
Key Characteristics of the Successful Candidate:
Successful track record in medical coding through previous experience
Strong understanding of value-based care principles, particularly as they relate to the impact of clinical documentation and coding on risk adjustment payment models in value-based contracts
Solution-oriented individual who can execute tactical continuous quality improvement work to deliver results in value-based contracts
Excellent communicator who can articulate the impact of documentation and diagnosis initiatives to Aledade ACO member practices and their key staff (e.g., office managers, practice billers, etc.), and internally within the company.
Ability to work collaboratively across Aledade clinical and non-clinical teams to gain buy-in and implement key documentation improvement initiatives
References demonstrating high degree of integrity and professional accountability
All prospective hires will be required to demonstrate that they have been fully vaccinated, including booster shots, against COVID-19 with a COVID-19 vaccine for which the U.S. Food and Drug Administration has issued a license or an Emergency Use Authorization prior to mutually-agreed upon start date at Aledade, unless they qualify for a medical or religious accommodation to this vaccination requirement. In certain limited circumstances, Aledade will accept documented proof of prior infection with COVID-19 in lieu of a booster shot. If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us! Who We Are:Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing. What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission. We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, Glassdoor Best Places to Work, a Best and Brightest Companies to Work for in the Nation, a Tech Tribune 10 Best Tech Startups in Maryland and Bethesda, Best Tech for Good, Best Workplaces for Millennials, Best Workplaces for Women, Best Workplaces for Parents, and a 2020 Inno on Fire by DC Inno. That’s because the things that matter to you also matter to us! In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members: Flexible work schedules and ability to work remotely available for many rolesEducational Assistant ProgramRobust time off plan (21 days of PTO in your first year!)Paid Volunteer Days10 paid holidays12 weeks paid Parental Leave for all new parents6 weeks paid sabbaticalHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners401(k) with up to 4% matchStock optionsMonthly cell phone stipend Weekly catered lunchesJeans everyday workplaceGender neutral bathrooms And more!
The Provider Credentialing Coordinator is responsible for the background checks, applications and document follow-up.
GENERAL DUTIES AND RESPONSIBILITIES:
Maintains knowledge of current requirements for credentialing providers.
Prepare and/or update the provider’s application for newly affiliated and existing providers.
Processes applications for appointment and reappointment for One Call.
Build knowledge base for payer requirements and forms.
Tracks license, and professional liability expirations for appointed providers.
Completes provider credentialing and re-credentialing applications for escalated cases; monitors applications and follows-up as needed.
Ensures recredentialing timeliness meets and/or exceeds the NCQA expectations by following up in a timely manner and escalating items as designated by policy.
Maintains appointment files and information in credentialing.
Provides excellence in customer service for internal and external customers when handling communications, whether oral or written.
Ensure all workflow items are completed within the set turn-around-time, meeting expectations.
Responsible for exceptions in committee decision follow up.
EDUCATION REQUIREMENTS:
Associate’s degree or other related discipline is preferred; or equivalent combination of education and experience that is required for the specific job level.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES:
Excellent attention to details.
Ability to work independently, set priorities and meet deadlines with minimal supervision.
Strong working knowledge of word processing, spreadsheets, data entry, data base experience and other computer related skills. Experience with other Microsoft Office products.
Ability to communicate effectively, both orally and in writing.
Must be able to communicate well with a wide variety of contacts at all levels of the organization.
Must be able to work cohesively in a team oriented environment and be able to foster good working relationships with others both within and outside the organization.
Ability to maintain confidentiality, work with deadlines and manage multiple priorities.
Ability to maintain a high degree of professionalism and independent judgment in response to complex sensitive issues and decision-making.
General understanding of related accreditation and certification requirements.
General understanding of medical credentialing and privileging procedures and standards.
General understanding of medical staff policies, regulations, and bylaws and the legal environment within which they operate.
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Location:Can work remotely
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control/Data Entry Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
Quick Med Claims, a provider of best-in-class billing services for ground and air EMS, is seeking a Full-Time, Payment Posting Specialist Job to join our team. At QMC we are dedicated to delivering compliant, personal service so that our clients can remain focused on patient care in their communities.
While this is a work-from-home position the ideal candidate will be located in one of the following states: Connecticut, Florida, Georgia, Maryland, Maine, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, Ohio, Pennsylvania, Texas, or Virginia.
Why Work at QMC?:
Scheduling Monday through Friday 8 AM to 4:30 PM, No Weekends!
Flexible scheduling to those that qualify
Comprehensive medical, dental, and vision options
Amazing work-life balance with PTO and paid holidays
Generous 401k package with company match
Your initial training period is paid
Upward career growth and professional development
Supportive and appreciative workplace culture
Required Qualifications:
Minimum of two years of experience and relevant knowledge of revenue cycle functions
Minimum of two years of prior experience in a Payment Posting Specialist position (preferably working with Ambulance Claims), accounting, or similar specialty area of focus is required
Minimum of one year of prior experience with processing credit card payments and data entry
A high school diploma or equivalent
Previous working knowledge of Medicare, Medicaid, and commercial insurances is required
Preferred Qualifications:
The ability to do basic math and the desire to work with numbers
Basic computer knowledge, and experience with Microsoft Office products including Word, Excel, and Outlook
One to two years of previous customer service experience
Previous experience using a multiline phone system making outbound calls and receiving inbound calls is preferred
Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment
Sufficient communication skills (both written and verbal)
What does a Payment Posting Specialist Do?
A Payment Posting Specialist performs a wide variety of duties which include general accounting functions like posting payments and reconciling bank deposits. A Posting Specialist is required to uphold all rules and regulations set by QMC’s standards and federal guidelines. Other responsibilities include pulling deposits from bank lockbox sites, pulling remits from various sources to post payments, running deposit reports to ensure daily deposits are balanced, and posting denials.
About Quick Med Claims:
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. We are determined to provide best-in-class billing services and reimbursement consulting for our EMS and Air Medical clients, so they can focus on patient care and other critical goals. Our vision is to be the trusted partner of choice that 100% of our clients and team members would recommend to a colleague. Established in 1991, we have grown to be an organization that supports a multitude of clients across the United States.
You Belong at QMC:
Quick Med Claims is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Grading Service Assistants grade digital math worksheets completed by Kumon students
The hourly rate for this role is $11.00 an hour
Grading of Kumon students’ math homework and corrections using provided answer keys
Flag student work as necessary following pre-determined criteria
Use judgment in reading students’ handwriting, and recognizing alternate math formats/solutions that are correct
Manage tracking sheets and consent forms using email and digital signature software
Must be available to work holidays, except for Thanksgiving, Christmas and New Year’s Day
This role is virtual
Grading Service hours of operation are 8:00am to 1:00pm Mountain Time, 7 days/week; however, each grader will be asked to work 5 of the 7 days each week and may be asked on occasion to cover additional shifts.
You must have access to a privately-owned computer, web camera and stable internet access through the duration of your employment to use for business purposes
Job Description:
Grade of Kumon students’ math homework and corrections using provided answer keys
Flag student work as necessary following pre-determined criteria
Use judgment in reading students’ handwriting, and recognizing alternate math formats/solutions that are correct
AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world.
The Remote Summarizer Position
At AlphaSights, our people are our greatest asset and integral to the services we provide. As a Summarizer you will focus on creating high quality Summaries for AlphaSights’ renowned clients, helping them to quickly view and share the most important information from their call in a condensed, digestible format. Your responsibilities will include creating a Summary according to our guidelines and within the permitted time limit. This unique opportunity will provide you with relevant and valuable experience for a full-time role, or support you in excelling in careers that require our skill set.
Role Features
Ongoing projects
Independent contractor status (freelance)
Remote work – work from the comfort of your own home
Flexible schedule
Join a global team of hardworking, like-minded individuals!
Summarizer Responsibilities
Taking top quality, detailed notes by downloading and listening to complex conversations
Creating Summaries in accordance with the formatting guidelines and client’s context requests
Cleaning up your Summary document, i.e. checking for syntax, grammatical, and formatting errors
Condensing the content to maintain the meaning, without the fluff (Eliminate fluff!)
Creating Sections depending on the in-call subject matter i.e. there are four sections in one call, Market Research, Market Growth Opportunities, Regulatory Concerns.
The relevant questions should be bulleted underneath these Sections to allow for an easily searchable and consistent
Monitoring email for work opportunities
Being proactive about availability for work projects
What You’ll Need to be Successful
Attentive and detailed listening skills
Excellent attention to detail and strong organizational skills
A minimum of 2 years work experience, with specific experience in consulting, detailed note taking, market research, paralegal / legal experience or technical writing
Prone to simplify when needed & able to follow process
Great communication skills, written & verbal. Ability to express ideas clearly and succinctly, in a structured manner
Proficient in MS Office & Google Drive Suite
Bachelor’s degree required
Must be willing to sign an NDA
What to Expect from our Hiring Process
We strive to set clear expectations about the requirements for this role, and would ask the same transparency, integrity and honesty from our applicants regarding all aspects of their application
Qualifying candidates will be asked to complete a short assessment and interview with our team. Please note that not all applicants will qualify
Due to the high volume of interest in this role, applications which are rejected will not be reviewed again within a 6-month period
Contractors are required to pass a high-level background check
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?
Look no further! You just found the career you never thought existed.
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
A remote position where you serve as your client’s indispensable partner?
An opportunity to use your talents and skills to build your client’s success?
A community of contractors to share ideas and best practices?
Regular support and guidance from your BELAY team?
Job Duties:
Pay Client’s Bills on a Weekly Basis
Bank Statement Reconciliation
Budget Management
Cash Flow Management
Journal and Data Entry (Coding)
Provide Clients with Weekly & Monthly Reports
Weekly/Monthly Balance Sheet (Statement of Financial Position)
Weekly/Monthly P&L (Income Statement)
Weekly/Monthly Budget vs. Actual
Other Custom Reports (as required)
Maintain and Manage Chart of Accounts
Debit/Credit Cards Reconciliation
1099 Preparation
Process payroll: including set-up, scheduling, and frequency
Required Experience:
Bachelors (preferred but not required) in Business, Accounting, Finance or related field
Experience in accounting and/or bookkeeping
Payroll Experience
In-depth understanding of Quickbooks (desktop and online)
Tools Needed:
Home office setup
Computer with webcam
Smartphone with email capabilities and push notifications
High-speed Internet Acess
Current version of Quickbooks installed on your home PC
Are you looking for a remote Accounting Clerk position? We have a great opportunity for a Credit Card Processor to work from home!!
The Credit Card Processor’s responsibilities may include, maintaining or posting records in hard copy or automated systems; screening, reviewing, verifying, and coding accounting transaction documents; verifying and examining accounting records; correcting errors in posting entries, computations, and balances; reconciling balances, records, and documents, preparing summaries, statements, and reports. Employees at this level perform duties that require independent judgment and initiative, an extensive knowledge of bookkeeping procedures, and a working knowledge of accounting principles and practices.
Responsibilities:
Review invoices and statements, verifying information, ensuring funds are available, and, if questionable, resolve with submitting unit, determining accounts involved, coding transactions, and processing material for application in the accounting system.
Perform difficult coding where judgment, based on advanced knowledge, must be applied and/or serves as a resource for other staff
Posts financial information to journals, registers, ledgers, and other related records; makes adjustments, prepares trial balances, and reconciles accounts.
Audit ledgers and accounts maintained by others
May researches and prepares stop payments
Prepare, or assists in preparing, financial statements or reports (such as cash flow, cash receipts and disbursement, sales, transfers, or accounts receivable)
Reconciles reports from outside agencies and operating units by contacting units and researching causes of discrepancies and taking action to ensure that accounts agree.
Compose correspondence requiring knowledge of departmental procedures, practices, and policies and the interpretation of such.
May provide guidance and instruction to junior level Accounting Clerks.
Performs other related duties and participates in special projects as assigned.
Required Skills
Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
Able to apply a thorough knowledge of accounting techniques
Compile complex financial records and prepare routine financial reports or statements
Work independently and exercise judgment in completing assignments
Required Experience
High School disploma or equivalent with a minimum of 5 years of relevant experience
OR demonstrated ability to meet the job requirements through a comparable number of years of work experience
Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully.
SwimOutlet is the largest online specialty store for aquatics in the United States and has the largest selection for swimming, fashion swim, beach and surf. We have been named an Internet Retailer Hot 100 Company.
We are on a mission to hire the best of the best to create the global destination for all Swimmers.
Full Time | Remote | Reports to the Director of Buying
The Buying Assistant is an integral part of the Buying and Merchandising teams. Key functions include product data entry, product launch coordination, selection of new styles and site merchandising and maintenance. You will get involved in online merchandising, and other aspects of the business.
What you will do
Manage product classification and cross-categorization
Data entry for product uploading
Collect & upload images on file and Jira to imaging department
Site merchandising and maintenance
Follow up with vendors on the status of purchase orders and take action accordingly
Communicate with vendors regarding any overages, discrepancies and/or damages
Execute priorities with a sense of urgency
QC site for errors and suggest any beneficial merchandising updates
Aid in forecasting ecommerce market and consumer trends
Perform other duties and projects assigned
Maintain a positive work atmosphere that strengthens the team
Who you are
Relationship builder who is personable, collaborative and has a positive attitude
Thrive in a fast paced, entrepreneurial work atmosphere
Have strong organizational and time management skills
An enthusiasm for fashion, retail and ecommerce
Proficiency in excel and an aptitude for learning new software programs and applications
General knowledge of ecommerce and retail with 1 year of of relevant work experience
Bonus Points
Technical ecommerce data entry related work experience
Equal Employment Opportunity Policy
Spiraledge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Everybody Has A Role To Play In Transforming Healthcare
As an Electronic Remittance Specialist, you play a vital role in Billing Operations, balancing, interpreting EOBs’ and/or ERA files for posting of insurance, patient payments and denials which can be received via Electronic Fund Transfer (EFT) and Electronic Remittance Advice (ERA) or paper EOB. You contribute to our team’s success. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.
Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Review and interpret Electronic Remittance Advice (ERA) files or Explanation of Benefits (EOB) to ensure they balance to the corresponding Electronic Transfer Fund (EFT) Deposits.
Follow up on outstanding and/or out of balance deposits in PARM (Payment Automation/Reconciliation Manager).
Contact insurance carriers and utilize payer websites to obtain necessary information for processing of EFT deposits
Review and update patient accounts to reflect the correct Financial Classification (FC), Contract ID (CID) and Insurance key based on the Electronic Remittance Advice Query to ensure accounts reflect payment from the correct payer.
Review outstanding Electronic Remittance Advice (ERA) batches for assigned payers to ensure timely posting and aging requirements are met. Aging is to be kept within 45 days of creation date.
Post Electronic Payments and Denials in the Electronic Funds Transfer (EFT) tab in Payment Automation Reconciliation Manager (PARM) application and CPU/AS400 Billing System.
Review Open Batch Query to resolve outstanding aging electronic batches.
Maintain current knowledge of payment posting practices by attending meetings, training sessions and seminars.
Post paper check payment packs via PARM (Payment Automation/Reconciliation Manager).
Process ACT Code (SC) Share of Cost, (OC) Outside Collections, (RT) Retractions.
Complete ACT (Activity Code Tracking) codes related to Billing Team inquiry on payments pending for outstanding patient accounts receivable.
Required Experience and Competencies:
High school diploma or GED required
At least one year of work experience in a related field required
Payment representative or equivalent experience is preferred
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as happy hours and holiday celebrations
Flexible work hours
Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
Student Loan Repayment Program
Professional and Career Development Program
EAP, travel assistance and identify theft included
Wellness program
Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!
Job Description
The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft skills. The analyst may also provide measurements to help gauge the customers overall level of satisfaction with the contact event.
Schedule, Reporting and Training:
PART TIME Employees: A typical workweek will consist of 4-hour shifts per day, Monday- Friday, between the hours of 8am – 5pm EST. Two shifts are available, 8am – 12pm and 1pm – 5pm (all times based on Eastern Time Zone). All employees are required to commit to at least 20 hours per week.
Training will include 2- 3 weeks of remote web based training and 9 – 10 weeks of additional on the job training. Classes will run 4-5 hours per day, Monday- Friday, between the hours of 8am – 5pm EST. Breaks will be administered.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Requirements:
Must have a safe and secluded at-home office that is free of normal household distractions
Typing speed of 35wpm with at least 85% accuracy
Must have a home PC equipped with MS Word and MS Excel
Must be proficient with MS Word and Excel
Must have basic computer skills
Strong customer service skills required
Strong verbal and written skills (excellent grammar, punctuation and spelling required)
High school diploma or GED required. College degree preferred.
Competencies
To perform this job successfully, the individual should demonstrate the following competencies:
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Quality Management– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
Language Skills
Must have strong written and verbal communication skills.
Computer Skills
To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Quick tips on virtual hiring success:
Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview.
Dress appropriately—dress for success and ensure your surroundings are tidy.
Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions.
Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role.
Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
Solugenix is assisting a client, a leading financial services company, in their search for a Remote Online Notary. MUST RESIDE IN STATE OF OREGON. This is a 3-months contract based out of Oregon.
Qualifications:
High School diploma or equivalent.
1-year related experience reviewing and notarizing documents.
Possess basic real estate/escrow/title terminology.
Skywriter MD is a Veterinary scribe service provider dedicated to helping Veterinarians increase the amount of time they may spend with clients, while decreasing their documentation burden. We aim to improve the environment of care for clients, enhance care quality, and restore the job satisfaction of Veterinarian by providing more time to focus on client care.
Description of Job
A Skywriter is an extension of the Veterinarian clinic, aiding in navigation of the documentation process. We are looking for part-time or full-time staff. This position is for a Remote Veterinary Scribe who will work from their own home office in one of these states: Arizona, Colorado, Kansas, Texas, Massachusetts, Michigan, and Wyoming.
Duties & Responsibilities
Assist the provider in navigating the documentation system
Respond to various tasks as directed by the provider
Locate information for review (i.e., previous notes, reports, test results, and laboratory results)
Enter information into the documentation system as directed by the provider
Research information requested by the provider
Ability to utilize multiple software platforms simultaneously, including Office 365 and the Skywriter MD application
Qualifications
At least 18 years old.
Enrolled in pre-vet or experience as vet tech preferred.
Medical terminology, basic anatomy, medical tests, systems review, and common medications knowledge is helpful.
Proficient in English; fluency in secondary languages is valued as well
The Provider Credentialing Coordinator is responsible for the background checks, applications and document follow-up.
GENERAL DUTIES AND RESPONSIBILITIES:
Maintains knowledge of current requirements for credentialing providers.
Prepare and/or update the provider’s application for newly affiliated and existing providers.
Processes applications for appointment and reappointment for One Call.
Build knowledge base for payer requirements and forms.
Tracks license, and professional liability expirations for appointed providers.
Completes provider credentialing and re-credentialing applications for escalated cases; monitors applications and follows-up as needed.
Ensures recredentialing timeliness meets and/or exceeds the NCQA expectations by following up in a timely manner and escalating items as designated by policy.
Maintains appointment files and information in credentialing.
Provides excellence in customer service for internal and external customers when handling communications, whether oral or written.
Ensure all workflow items are completed within the set turn-around-time, meeting expectations.
Responsible for exceptions in committee decision follow up.
EDUCATION REQUIREMENTS:
Associate’s degree or other related discipline is preferred; or equivalent combination of education and experience that is required for the specific job level.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES:
Excellent attention to details.
Ability to work independently, set priorities and meet deadlines with minimal supervision.
Strong working knowledge of word processing, spreadsheets, data entry, data base experience and other computer related skills. Experience with other Microsoft Office products.
Ability to communicate effectively, both orally and in writing.
Must be able to communicate well with a wide variety of contacts at all levels of the organization.
Must be able to work cohesively in a team oriented environment and be able to foster good working relationships with others both within and outside the organization.
Ability to maintain confidentiality, work with deadlines and manage multiple priorities.
Ability to maintain a high degree of professionalism and independent judgment in response to complex sensitive issues and decision-making.
General understanding of related accreditation and certification requirements.
General understanding of medical credentialing and privileging procedures and standards.
General understanding of medical staff policies, regulations, and bylaws and the legal environment within which they operate.
FCM Travel Solutions is a leading US business travel management company with substantial growth plans looking for someone who succeeds in a dynamic, fast-paced, high-energy, high-motivation environment. FCM’s division of Online Customer Care (OCC) is looking to hire a corporate online support travel consultant to be part of our Chat Fulfillment Team, which will provide a memorable, intelligent and industry leading chat experience for our customers. The chat team will not only be responsible for assisting and supporting our FCM customers through chats, but they will also offer expertise in our product suite, helping customers navigate FCM Chats extensive features and triaging any technical questions.
The key objectives of this position include:
To deliver first class customer service to the client
To provide support service for FCM OBT, FCM MOBILE CHAT and FCM PLATFORM
To transact all clients, travel requirements, in a timely, accurate, friendly and helpful manner
Actively develop client relationships
Ownership of any client feedback and complaints
Successful candidates will need:
To be open to flexibility at all times;
A proven track record for success and willingness to take on new challenges;
An interest in driving the technological advancement of FCM Travel Solutions
Ability to adapt quickly to evolving needs of the customer, business, and market;
Provide the first line of technical and travel support for FCM customers by responding to all initial chat conversations within strict SLA;
A fantastic listener with endless patience and high empathy;
Impeccable written communication skills and high attention to detail;
Dexterity to translate complex issues into simple messages;
Customer Focused and driven to provide an impeccable experience for your client;
Must have the ability to effectively multi-task and work with multiple platforms;
Candidates should possess decisive and successful problem-solving skills.
Requirements for this position:
Must have GDS experience – SABRE
Must have travel agent experience
Experience using CONCUR preferred, but not required
Solid technical skills
Passion for technology and travel
Experience in a corporate online support center and/or corporate travel consultant experience
Candidates should possess decisive and successful problem-solving skills, be detailed oriented and have effective verbal communication skills
Responsibilities:
Assisting in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservation
Following company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, ticketing, Phase IVs, tickets exchanges/changes, CRS/GDS productivity.
Working as a team member and assisting other agents as needed in completing all functions related to servicing the client.
Maintaining favorable working relationships with accounts and all other company employees
Providing solutions to travel related problems clients may have experienced with arrangements.
Keeping supervisor promptly and fully informed of all matters of significance.
Maintaining good attendance.
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
#LI-REMOTE Location – Remote, US
This position may be performed remotely anywhere within the United States except the State of Colorado
Overview of Position The Operations Representative is responsible for filing electronic medical documents in patient charts. This position will also process incoming faxes and scanned documents efficiently and accurately according to the client’s criteria. High attention to detail is critical to maintain the integrity of this information. This is a remote position that allows you to work from the comfort of your own home office environment.
In addition to demonstrating ScanSTAT Technologies values applicable to all positions, an Operations Representative is responsible for the following:
Duties and Tasks:
Place documents in patient charts according to protocols; route documents to clients’ clinical staff as needed for review
Navigate clients’ electronic health records (EHR) software comfortably
Assess volume of incoming faxes or scanned documents presented for the day
Ability to handle high volumes with high accuracy rate
Follow pre-defined filing processes, refer to company internal documentation, and find resources to make decisions to file the document
Understand and efficiently utilize assigned clients’ protocols and Service Level Agreement
Track and log time and document transaction totals daily
Attain and maintain standard documents filed per hour per EHR
Intermediate computer comprehension
Exercise confidentiality concerning the affairs of the business and follow HIPAA guidelines and procedures; report all HIPAA violations, maintain good HIPAA practices
Check audit log and communicate with auditors and supervisors
Attend bi-weekly conference calls for on-going training
Study and continually reference internal documentation and protocols
Complete all assignments daily for each client
Report to upper management surplus/decline in volumes and technical issues preventing job completion
Understand and comply with company/client agreed compliance standards
Other duties as assigned
Supervisory Responsibilities: This position has no supervisory responsibilities.
Placement Criteria:
HS Diploma or equivalency
Experience with Electronic Medical Records preferred
Experience in a healthcare setting (Physician Office, Hospital, etc.)
Familiarity with medical terminology
Ability to distinguish differences in medical documentation
Extensive knowledge of commonly used concepts, practices and procedures within health information management is a plus, but not required
Employee should have intermediate skills with computers, including Microsoft Office Suite, the use of multiple monitors, and have the ability to learn and adapt to all company-specific software
Expected to navigate efficiently through multiple windows and applications running concurrently
Proficiency with MS Office software
Detail oriented
Understand that this role requires specific responsibilities for protecting sensitive data
The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.
Responsibilities:
Review medical records and associate individual records to the correct location for client downloading
Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record
Responsible for identifying incoming invoices and provide to the PIQ lead
Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process
Completes all responsibilities as outlined on annual Performance Plan.
Completes all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
Requirements:
High School diploma, GED, or equivalent work experience
Some previous healthcare experience preferred, specifically with medical records
Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures)
Effective written and verbal communication skills required
Demonstrable punctuality and ability to maintain a consistent schedule
At Vault, we believe quality healthcare is a human right. Our mission is to make better health outcomes more accessible and affordable for everyone. Our platform makes this possible by bringing remote diagnostics and specialty care to patients in their homes, on their home screens, and within their hometown communities— wherever they choose. We are reimagining the 21st century healthcare experience for patients, practitioners and providers—making the promise of better health more attainable through our end-to-end healthcare platform.
The Opportunity:
We are looking for a dedicated Specialist for Paid Search to help expand on our growing paid media approach. This role will report directly into our Growth Marketing Manager.
The Job:
Manage all Google initiatives – primarily Search along with SEO, Google Optimize tests, Display & Video 360, Youtube, Discovery, or any other Google campaign we see best fit for our marketing approach
Track, report and provide analysis on all performance metrics for paid search campaigns on a daily, weekly, and monthly basis
Manage ad spend budgets to maximize growth and returns
Perform routine audits of our account, campaigns, ad copy, to identify ways to continuously improve performance to meet and exceed goals
Work cross functionally with other marketing team members to align important messaging to ensure strong, cross-platform approach
Assist in the placement/set up of pixels on multiple landing pages
Develop and execute testing plans to consistently improve and optimize our KPIs
Continual evaluation of search marketing strategies to identify opportunity for competitive advantage for Vault
Establish current and long-term goals and objectives
Manage the overall day to day activities, strategies, optimizations associated with paid search
Ideal Skills:
3-5 years of experience in Paid Search required, preferably in a digital agency
Exceptional knowledge of Paid Search, market development and trends
Experience with SEMRush is preferred
Advanced knowledge of Google Ads, Google Analytics, and relevant platforms
Experience with bid management platforms such as Google Display & Video 360
Ability to think strategically and drive solid results to grow the business
Polished communication and presentations skills
Proven ability to think outside of the box
Vault Health is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Responsibilities
Provides timely processing of the patient record, the HIM Specialist will be responsible to complete the prepping, scanning and indexing of patients’ medical records into our Electronic Health Record (EHR), to include all hospitals departments and WellStar Medical Group practices. In addition, the HIM Specialist will be responsible for monitoring, and management of HIM work queues, review documents and creation of indexes, abstracting, completion and submission of vital records information and other duties associated with the accurate and timely completion of the legal medical record.
The HIM Specialist is responsible to review documents and create indexes. This allows the end user to locate documents quickly and easily for continuity of patient care, coding, billing, release of information, compliance and regulatory standards. This job requires strong problem-solving skills, decision making, research, analytical ability and great attention to detail. The HIM Specialist must acquire and maintain comprehensive knowledge of the document types required to associate patient documents in the EHR to facilitate end user access and selection. This job requires extensive knowledge and proficiency of the EHR to designate the documents to the correct patient, encounter level, document type, physician and location.
Qualifications
Required Minimum Education: High school diploma
Preferred Education: Education in HIM/HIT and/or college degree
Recommended Minimum Experience: Education in HIM/HIT and/or college degree or two (2) or more years of experience in an acute care hospital with experience with HIM document management system.
Required Minimum Certification: n/a
Required Minimum Skills: examples: Computer/data entry experience. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Epic and OnBase experience preferred.
We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it’s pretty simple – we care for our team members and our team members care for the community.
Snappy Kraken is the marketing program leader in the financial services industry and voted Best Place to Work in FinTech for 3-years in a row. Our Automated Growth Program helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. Our culture is intentionally designed to bring out the best in each team member so that we can continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. How can you contribute?
The Purpose of This Role
This role is responsible for handling all incoming and outgoing chat support requests for Snappy Kraken and all Enterprise platforms. This role’s primary responsibility is to help our members learn and adopt the Snappy Kraken platform by answering questions brought up to chat support, as well as escalating tickets to Technical Support (Tier 2), or other departments as needed. The Chat Support Specialist role requires excellent written and verbal communication skills, as well as some technical knowledge or learning capabilities to quickly learn the ins-and-outs of the Snappy Kraken platform and how it operates.
This role reports to the Manager of Technical Support.
Primary Role & Responsibilities
The primary function of this role is to help solve some of our member’s most common questions about using our platform, as well as routing incoming requests to the correct departments. This includes:
Answering basic technical questions from members
Teaching members the ins-and-outs of Snappy Kraken
Answering questions about the actual use of the Snappy Kraken platform
Partnering with the Member Engagement team to ensure Onboarding efficiency and onboarding goals
Routing questions to the appropriate email inboxes for issues not solved within Tier 1
Knowledge of new and upcoming features on the platform to share with members
Basic triage of technical issues to be escalated to the Technical Support Team
Knowledge of new and upcoming campaigns on the platform to share with members
Escalation of true Customer Success questions that cannot be answered in chat to the CSM inbox
Primary Qualifications
2-4 years of customer support experience, preferably in a SaaS environment
Previous industry experience in financial services, marketing, or technology preferred
Excellent written and verbal communication skills, as well as organizational skills
Ability to multitask and prioritize
Self-starter with strong problem solving skills
Essential Qualities for Remote Team Members
Having a distributed team allows us to do great work with amazing people, who not only deliver tons of value, but who also find the process itself deeply satisfying. Remote team members have the freedom to choose their place to work. The key to success is making good things happen consistently as a leader in your area of expertise. There must be mutual trust among team members to get work done right and on time. The ideal candidate will have successful experience producing in a virtual environment and these natural characteristics:
Productive working independently and on a team
Disciplined
Accountable
Trustworthy
Ability to prioritize, multi-task, and stay organized
Attentive to the internal organizational structure
Adaptable
Computer literate and tech-savvy
Ability to communicate clearly in writing
Emotional intelligence
Achieve and own results of your work
Working remotely for Snappy Kraken requires that each team member independently obtains and maintains their own proper working environment, fully equipped with all needed furniture and supplies, including but not limited to stable high-speed internet. The chosen work environment must be clean and free of distractions or noises that may inhibit the ability to provide the functions described in this job description.
Probationary Period
New hires must complete a 90-day probationary period. During this time, a new hire will receive training to help them get acquainted with the role, our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.
Accessibility Requirements
As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation. Availability during standard East Coast business hours, or as scheduled, for client inquiries, team calls, and video chats is expected.
Growth Opportunities
We believe every team member of Snappy Kraken can reach their maximum potential. We are intent on alignment around Outcomes and Key Results (OKRs), addressing obstacles and opportunities openly and honestly, and regular reporting and tracking of development. Continuously refining values, skills, and knowledge is fundamental to future growth opportunities.
About Snappy Kraken
Snappy Kraken is a transformative Automated Growth Program for financial advisors, built on the exclusive Cold to Gold framework. Advisors take what they’re already naturally good at online with the content, automation, and support they need to GROW!
Benefits
Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution
We’re hiring for a weekend shift during East Coast (US) business hours, 9am – 6pm.
At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, and digital downloads. And the #1 reason people cite for using us?
Creator-friendliness ?
Sounds great, but what does it mean?
It means:
Fast, friendly live chat support ?
Free migrations ?
No technical headaches ?â€â™€ï¸
No transaction fees ?
…and a relentless passion, across our entire team, for helping our creators succeed.
Delivering all of that creator-friendly goodness takes work, and that’s why we need your help!
We’re looking for a super-friendly, tech-savvy, experienced support agent who can advocate for our creators, foster a sense of community, and help them make sales.
Here’s what you’ll do:
Respond to creator tickets via chat and email. This is priority number one. Remember that whole creator-friendly thing? We’ve got a reputation to protect ? We respond to creators within the first 2 minutes of live chat ?
Migrate creators (downloading/uploading content, setting up courses, importing customer lists, etc…) who need some help switching over from other platforms ?
Troubleshoot product issues, reproduce them for our dev team when necessary and keep track of their status in Basecamp ?
Answer any and all creator questions about our product, as well as coach them toward making their first sale ?
Keep your finger on the pulse of our customer base and help our team understand what our creators are thinking and asking for ?
Requirements
We’re looking for a support agent with:
Really, really, really good writing skills, who can rewrite this bullet to make it sound better ?ï¸
Tech skills and comfort troubleshooting anything our creators throw your way ?
Ideally, you’ve worked in a SaaS company and can take screenshots and record videos for customers like a boss ?
Support experience. You know what it takes to make customers happier than they were before they met you ?
It’d be REALLY great if you also:
Have created and / or sold an online course, digital download, or membership before ?
Have experience with Intercom and Slack ?
Have experience working remotely and access to a stable internet connection ?ï¸
Have worked with digital creators before ?
Benefits
Here’s what you’ll get if you join us:
Extreme autonomy. No micro-managing here. You’ll be given high-level direction and the skills to troubleshoot using your best judgement ?
That said, the rest of the team is always ready to lend a hand—or even an ear if you just need to bounce around some ideas ?
Competitive compensation and equity in a rapidly-growing company. We want to hire the best people, and we’re ready to pay for them. We use a standardized salary scale set at the 90th percentile of US salaries for each role—regardless of where you are in the world ?
401(k) match, health insurance, and other medical benefits (US-based employees) ?
Work from anywhere with a stable internet connection ?
You’ll be working with a diverse team from a range of countries and backgrounds. We work hard to make Podia an inclusive workplace for everyone ?
We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people â¤ï¸
Great benefits which include three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, a new laptop every three years, and more ☺ï¸
(Paid for) annual retreats to spend time with the team and have fun together (or a still-pretty-great virtual retreat when there’s a global pandemic) ✈ï¸
The chance to connect with some of the best creators in the biz ?
Named one of the “Best Remote Companies to Work For in 2022†by We Work Remotely, we’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If this sounds like something you’re interested in, let’s talk!
About the hiring process
Interested in joining our team? Great!
We’ll begin reviewing applications immediately and continue to review them for the first two weeks after the date of posting. There’s no benefit to applying in the first five minutes, and we’d rather you take your time. We heavily weigh the answers to our application form rather than data from LinkedIn or resumes. We then reduce the candidate pool down to a small handful who move on to a small test project.
If your application is chosen to move on to the next phase, we’ll send you a small (paid) test project to be completed within 72 hours of receipt. This will consist of:
One help center doc
Three mock email questions
A mock live chat session (to give us a sense of your voice and tone in chat, and to give you a sense of what it’s like to work with our customers)
If selected after the project stage, you’ll then be interviewed over Zoom by our Director of Support, Support Lead, and one of our amazing Support managers. These interviews typically last 30-45 minutes each and are structured to get a feel for your experience and how you approach work. No trust falls or riddles to worry about here ?
The last interview will be with Spencer, our CEO, who can answer any questions you have about the broader goals and workings of the company.
After that, we’ll decide on our final candidates and ask for professional references from both a previous co-worker and a manager. We’ll reach out to those references to set up a brief 10-minute call.
Finally, all going well, we’ll make a written offer to the successful candidate which can be signed electronically ?
$25 – $35 per hour | Online/Remote Position | Flexible
Full-time – Part-time – Temporary – Contract
Entry level
Are you looking for a job that you can do online, from home? Do you have a laptop, tablet, or phone with a reliable internet connection? If so, this live chat assistant job could be for you. We are hiring people from United States right now for these positions. Full training is provided, and we are looking for people who can start work right away.
What you will be doing: As a live chat assistant you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Contract length: No fixed term
Rate: $25 – $35 per hour
Skills/background needed:
Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop).
Be able to work independently.
Ability to closely follow provided steps and instructions.
Have 5+ hours availability per week.
Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work online (United States preferred).
Live Chat Assistants are in huge demand worldwide right now. If you can start right away, please apply below today!
We are actively looking for a remote Payroll Clerk to assist our team in our French Camp, CA office!
We are a not-for-profit health maintenance organization servicing multiple counties in the central valley region of California and we are in need of some help in our payroll department in the short and long term!
This is a currently a contract only role but there is potential for a permanent conversion for the right candidate.
This is a currently a three month temporary role (potential for extension or even a perm role) and is 100% remote though we would prefer the candidate be in CA or have experience with California payroll. The compensation for this role is 23.00-25.00/hour DOE.
Duties
Payroll system data entry
Payroll processing
Preparation of payroll journal entries and check requests
Reconciliations of payroll, retirement and benefits, and related data
Responding to payroll inbox inquiries
Other administrative tasks as assigned
Requirements
Associates or Bachelors degree nice to have but not required
Two years of payroll experience required (potential flex here for a degreed applicant)
Great Minds, a rapidly growing challenger brand in the PK-12 instructional materials space, seeks an experienced Order Processing Specialist.
COMPANY PROFILE
Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 900 people.
For additional information please visit: www.greatminds.org
OUR MARKET POSITION
Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.
Job Purpose
The Order Processing Specialist position is a valuable offering at Great Minds, a rapidly growing organization developing world-class curricula for grades PK-12. At Great Minds, we believe every child is capable of greatness At Great Minds, we believe every child is capable of greatness. Our mission is to ensure all students have access to a quality education in the full range of liberal arts and sciences.
Reporting to the Order Management – Senior Manager, the Order Processing Specialist position helps maintain and verify purchases from Great Minds customers. The Order Processing Specialist will be responsible for enforcing policies and procedures associated with processing purchase orders.
Responsibilities:
Process POs through data entry utilizing Salesforce
Fulfill orders for digital products
Research and resolve purchase order discrepancies and errors
Maintain accurate records related to purchases
Support strong working relationships with our vendors and customers
Requirements
Qualifications:
Basic knowledge of Salesforce
Organized and detail-oriented with excellent follow-up skills
Strong working knowledge of Microsoft Office Suite
Excellent communication skills (verbal and written)
Ability to work well both independently and as part of a team
Preferred:
Washington DC metropolitan area location
Details:
Full-time
Pay based on experience
Submittal of resume and cover letter are required
Selected candidates will be required to pass a comprehensive background check.
The Billing Analyst interprets contract terms and performs data entry into various billing systems. Implements billing operations to maximize effectiveness and accuracy. Audits the accuracy of billing information entered in the system and monitors the operation of the billing systems. Develops solutions to billing issues and works with systems design to implement new features. May work on billing projects with Billing Operations Mgmt.
What will be my duties and responsibilities in this job?
Interprets customer contract terms to determine the most appropriate billing method
Enter / update the billing set-up related to contract terms within various billing systems
Create and maintain billing processes for contract terms not compatible with automated billing system functionality and process corresponding invoices using various desktop applications
Research billing issues using a variety of analytical and reporting tools
Generate standardized and ad hoc revenue reporting as needed
Review and preparation of balance sheet variance analysis
Support various projects and initiatives throughout multiple Contract Operations organizations including participation in a project team responsible for identifying and implementing enhancements that reduce manual intervention; improve quality and efficiency; and exploit technology
Support monthly and annual procedures including reporting, month-end close and SOX compliance functions
Other duties and responsibilities as assigned
What are the requirements needed for this position?
1+ years of experience in billing in a healthcare or pharmacy environment
Bachelor’s Degree or 4 years of professional business experience
Intermediate to advanced proficiency in MS Excel (Pivot tables, Macros, Queries, Formulas)
Experience in billing with meeting tight month end deadlines
What other skills/experience would be helpful to have?
Excellent verbal and written communication skills, as well as listening skills.
Excellent time management skills
Excellent organizational skills
Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results
Positive proactive, customer service attitude
Experience in MS Access
Experience with SQL Server
Ability to work collaboratively with others in a team-oriented environment
What are the working conditions and physical requirements of this job? General office duties
How much should I expect to travel?
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
The Data Entry Administrative Clerk is responsible for data entry of transcripts and other data related to the Office of the Registrar. This position is accountable for compiling, verifying, processing, maintaining, and/or recording various information types. The Data Entry Administrative Clerk maintains a high standard of data quality for information recorded in our internal systems and ensures compliance with our policies and data regulations. This position ensures strict confidentiality of records.
What To Expect In This Role:
Performs the preparation, data entry, verification, and editing of confidential data. Responsible for checking data and information for minor changes.
Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
Extracts and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answers questions from client departments and others on specific data as requested.
Performs limited data analysis; may prepare and generate various reports.
Other duties as assigned.
What We’re Looking For:
High School Diploma/GED; Some college/Associate’s Degree preferred.
Clerical and/or data entry experience preferred.
Computer knowledge with skills in Microsoft Office, with emphasis on Excel, and the internet.
High level of accuracy and meticulous attention to detail.
Ability to work independently with minimum supervision and on a team.
Ability to follow processes, work effectively on a team, and maintain a positive attitude.
Ability to meet deadlines and maintain confidentiality.
Excellent written and verbal communications skills.
Excellent interpersonal skills and the ability to work with all levels of staff.
Proactive and self-motivated.
Additional Information:
This is a Part-Time Remote (Work From Home) position.
New hire will need to have a computer to run the Virtual Machine platform they will be working out of, and a stable broadband internet connection.
A typing test will be required for this position.
Purdue University Global will not sponsor employment authorization for this position.
A background check will be required for employment in this position.
FLSA: Non-Exempt (Eligible For Overtime)
Purdue Global is proud to be an EEO/AA employer. Our goal is to recruit and retain the most talented people from a diverse candidate pool. We celebrate the diversity of thought, backgrounds, and skills necessary to support an inclusive environment. Employment decisions are based on qualifications, merit, and business needs. All individuals are encouraged to apply.
The Data Entry Administrative Clerk is responsible for data entry of transcripts and other data related to the Office of the Registrar. This position is accountable for compiling, verifying, processing, maintaining, and/or recording various information types. The Data Entry Administrative Clerk maintains a high standard of data quality for information recorded in our internal systems and ensures compliance with our policies and data regulations. This position ensures strict confidentiality of records.
What To Expect In This Role:
Performs the preparation, data entry, verification, and editing of confidential data. Responsible for checking data and information for minor changes.
Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
Extracts and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answers questions from client departments and others on specific data as requested.
Performs limited data analysis; may prepare and generate various reports.
Other duties as assigned.
What We’re Looking For:
High School Diploma/GED; Some college/Associate’s Degree preferred.
Clerical and/or data entry experience preferred.
Computer knowledge with skills in Microsoft Office, with emphasis on Excel, and the internet.
High level of accuracy and meticulous attention to detail.
Ability to work independently with minimum supervision and on a team.
Ability to follow processes, work effectively on a team, and maintain a positive attitude.
Ability to meet deadlines and maintain confidentiality.
Excellent written and verbal communications skills.
Excellent interpersonal skills and the ability to work with all levels of staff.
Proactive and self-motivated.
Additional Information:
Priority application deadline March 25, 2022.
This is a Part-Time Remote (Work From Home) position.
New hire will need to have a computer to run the Virtual Machine platform they will be working out of, and a stable broadband internet connection. Â
A typing test will be required for this position.
Purdue University Global will not sponsor employment authorization for this position. Â
A background check will be required for employment in this position.
FLSA: Non-Exempt (Eligible For Overtime)
Purdue Global is proud to be an EEO/AA employer. Our goal is to recruit and retain the most talented people from a diverse candidate pool. We celebrate the diversity of thought, backgrounds, and skills necessary to support an inclusive environment. Employment decisions are based on qualifications, merit, and business needs. All individuals are encouraged to apply.
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via email; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive†lightly. It embodies what we value.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Beauty Advisor provides client support via email; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.
POSITION RESPONSIBILITIES
Respond to client requests/inquiries via emails including product purchases, service & quality inquiries, order status, product information and general client support issues.
Demonstrate high standards for quality service
Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication
Work in tandem with the quality and training team to self-manage performance expectations
Maintain an open communication line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal development
Maintain business acumen, courtesy and professionalism when dealing with all client contacts
Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base
Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately
Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects
Strict adherence to key performance indicators (KPI) as set by management.
Strive to exceed key performance indicators (KPI) and quality goals as outlined by management
REQUIREMENTS
2-3 years’ experience in a business/professional environment; preferably in the service industry
Comparable experience in an office environment encouraged
Self-starter and ability to manage workload efficiently
Exceptional verbal and written communication skills
Demonstrate ability to deliver high level of client service under high volume
Commitment to client service and high quality standard in grammar, punctuation and written business acumen
Professional, upbeat and engaging written communication
Ability to develop relationships with clients, even in difficult situations
Ability to advise and counsel client in a quick and efficient manner
Must be computer literate and internet savvy- e-commerce and online shopping experience preferred
Experience in windows based applications, specifically client relationship management tools preferred (ie Instant Service)
Excellent Data Entry skills/- 45-55 wpm minimum
Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required.
Vacation blackout period applies during the holiday season and promotional periods
Punctuality is essential.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.#LI-DNI
Your career is more than just a job, it’s part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you’ll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.
USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.
Job DescriptionThe Credentialing Representative is responsible for gathering and verifying clinicians’ information. Primary methods of researching information include phones, internet, faxes, emails, and letters. This position is designed to support the clinicians in acquiring proper documentation and coordinating the hospital privilege process.
ESSENTIAL JOB FUNCTIONS:
Facilitate the initial and reappointment hospital credentialing/privileging process for new and existing Physicians and Advanced Practice Providers.
Work closely with hospital medical staff office & state licensing boards to ensure providers can begin working by his/her contracted start date.
Prepare state, hospital & USACS required written supervision and collaborative agreements for Advanced Practice Providers, facilitating completion, submission and/or properly housing completed agreements.
Coordinate medical licensing processes including application preparation, submission, maintenance, and renewals
Follow up and maintain effective communication with clinicians, hospital medical staff offices and state licensing boards to ensure the necessary information is gathered and processed within specified time constraints.
Identify, research, and resolve licensing and credentialing issues. Responsible for communicating any potential start date delays to providers, department leadership and Medical Director in a timely manner.
Partner with Provider Enrollment, Risk Management, Legal and Scheduling to validate and supplement application content and to ensure clinicians are privileged according to contracted start date prior to first clinical shift.
Record detailed notes in credentialing database/spreadsheets to track current application status for individual and department utilization.
Identify emerging issues and communicate to credentialing team lead and/or manager with recommendations for resolutions
Collect hospital and insurance carrier required credentialing documents from providers and properly enter information in credentialing database.
Other special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Strong analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to organize and prioritize job tasks and requirements
Ability to effectively perform in a multi-task work environment
Excellent organization skills with the ability to prioritize assigned duties in an efficient amount of time.
Ability to effectively use oral and written communication skills with clinicians, external agencies, and management in a courteous and professional manner. Must have knowledge of correct English, proper grammar, and spelling.
Knowledge and skills in using personal computers (Windows) with a strong emphasis on Microsoft Office Programs- Outlook, Word, Excel and Adobe Acrobat.
Ability to maintain patience and composure in difficult situations.
Ability to work well under pressure and meet strict deadlines.
Ability to maintain confidentiality
Ability to pay close attention to detail and produce extremely accurate work.
Ability to exhibit a commitment to teamwork, supporting alignment with company and department goals and objectives, assisting others to develop their knowledge of the company and department, and adapting to changes in a positive manner.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent.
Knowledge of hospital-based credentialing preferred.
Two years office experience or college course work preferred.
Primary Job Role: Responsible for identifying member’s needs, resolving questions or concerns, and providing firsthand product information via live chat channel to ensure members are engaged. This employee is ultimately responsible for positive member interaction.
Functions and Responsibilities:
Actively engage members and respond to inquiries via live chat channel.
Answer inbound calls to assist callers with their Credit Union needs.
Actively listen and ask questions to determine the most appropriate solution for individual members’ needs in accordance with established service quality standards.
Follow established identification and security standards, as well as other Credit Union policies, while assisting members with transactions, wire transfers, opening of accounts, and all inquiries.
Follow-up on services offered to each member in a timely manner.
Access, input, and retrieve member information in core system and other supporting operating systems.
Consistently maintain basic knowledge of Avadian’s products and services in order to provide appropriate assistance, as well as effectively cross-sell.
Make concerted effort to overcome objections to move potential sales process forward and show members the value and benefits.
Build member relationships as a part of the Preferred Way of Selling sales process.
Must have the ability to organize and follow-up on multiple tasks with accuracy, and timeliness while paying specific attention to detail in each chat engagement.
Must have the ability to troubleshoot, analyze, and diagnose member issues.
Perform other duties as assigned.
Requirements
Basic Requirements:
Typing speed and grammar accuracy is an essential skill.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Must have the proven ability to provide quality service to our members in their current position.
Work on Saturdays as assigned.
Experience: Minimum of one year of similar or related experience in customer service.
THE COMPANY Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high paying jobs with the freedom and flexibility to work when/where they want, while providing healthcare facilities access to the largest on-demand network of ready to work healthcare professionals. We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare. HIGHLIGHTS – Founded in 2016 and having recently secured their Series B, Medely is facing explosive growth in a $3.65 trillion U.S. healthcare market ripe for tech disruption (Forbes, 2019).- Medely’s staffing platform provides high quality, on-demand professionals to more than four thousand healthcare facilities in over 50 U.S. markets. Their network boasts over sixty thousand selectively vetted and credentialed healthcare professionals including nurses, medical assistants, technicians, and specialists.- Medely has consistently exceeded growth goals and is excited to continue the momentum in 2022! As a Credentialing Specialist, you would be responsible for the timely credentialing of healthcare providers using Medely’s proprietary electronic credential management system.
What you will do:
Credential Document Review
Responsible for ensuring credentials submitted are legitimate Primary source credential verification
Cross Functioning with other teams to credentialing questions and answers
Any other assigned projects to support the Compliance department
What we are seeking:
Bachelors degree preferred
Healthcare experience is a plus, (not required). Full Training Provided.
Excellent written and oral communication skills.
Computer literate with proficiency in web-based products and ability to learn new applications easily.
Attention to detail and accuracy; adaptability and reliability essential.
Professional Friendliness
Home office & Internet Connection with DSL, cable, or fiber internet connection with upload speeds greater than 1Mbps
WHY MEDELY: BENEFITS & PERKS – Competitive Compensation: Based on experience and performance- Long Term Incentives: 401k- Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance- Flexibility: We believe that work/life balance is important, so we offer three weeks of vacation and ten paid holidays- Energetic team environment- Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!- Ownership: Drive meaningful business impact on a team that you’ll help build and define!- Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Aquent is looking for 2 Content Editors for our Fortune 500 Financial client. This is a full time, remote role for 12+ months with the potential to extend and go perm and offers full benefits – medical, dental, 401K and more. Do you tweak that sentence 5 times to get it right? Can you say more with less copy? Can you juggle multiple projects and competing priorities?
We’re looking for a content editor who’s the right mix of grammar geek and wordsmith to work with our email creative team. You’ll need to be comfortable working in the digital copy editor space. You’ll edit for basic grammar, brand voice and style, and alignment with standards and best practices, and review content with the customer experience in mind.
You’ll need a positive attitude, and you must understand the benefits of process and how to use it to deliver the best results. We’ll expect you to collaborate within your core team of project manager and designer, as well as with a variety of partners.
Required: Along with your resume, please share a few paragraphs to tell us how your experience makes you a good fit for this editor position—this is your chance to show us your skills in practice.
Day-to-day work – Review and proof emails created by in-house teams and outside agencies for alignment with email best practices, corporate editorial standards and brand voice. – Provide editorial revisions to designers using Acrobat and Google Workspace tools. – Work with business and creative teams as an email subject matter expert to update existing creative work or develop new email marketing creatives. – Work with brand and business teams for multi-stage internal reviews and approvals. – Work within tight schedules and deadlines. – Work within regulatory and accessibility compliance guidelines.
Required qualifications – Minimum 2–4 years of experience, preferably digital and/or some agency experience – Insanely keen eye for detail, grammar, punctuation and errors – Proven ability to check, re-check and check again to ensure all prior revisions are in place – Strong organizational skills —an amazing ability to manage multiple projects simultaneously – Familiarity with Google Workspace and Adobe Acrobat Pro – Knowledge of AP Stylebook
Optional, but optimal – Knowledge of Google Workspace – Knowledge of web accessibility – Financial experience
Client Description:
This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends – whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.
Our Talent are working with “best-in-class†global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.
Working here:
You’ll be pushed to bring thoughtful creative and marketing ideas to the table
You’ll be collaborating in an Agile environment to deliver purposeful projects
You’ll be working with a global brand – meeting customers where they live by leveraging AI, ML and VR
___________________________
Freelancing long-term with Aquent gets you access to some pretty cool things: – You’re paid weekly – Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk) – Paid Sick Leave for all US and Canada talent – Access to Fidelity 401(k) with company match – Access to FSA Program (pre-tax payment toward bus or train passes, etc.) – Direct deposit for your paycheck – Access to our Talent Rewards Program (we reward for referrals!) – Access to free online courses via Aquent’s Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/ – Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you’re happy and progressing according to your expectations (we’re also there to be looking for new opportunities for you when you’re close to wrapping up)Not the job for you? Tell your friends and reap the Rewards! https://aquent.com/rewards/
Little Sleepies is a rapidly growing e-commerce business specializing in sleepwear for children and their families. Providing a great customer experience is a critical part of our brand and we are looking for a full time Customer Support Specialist to continue supporting this mission!
This position is remote, so our ideal candidate:
Has experience working from home and can be anywhere in the US.
Is a quick learner and self starter.
Is a great problem solver with a friendly and positive attitude.
Is able to apply deductive reasoning to new issues based on past instruction.
Is proficient at multitasking.
Is prepared to handle a constant flow of emails/messages from customers and team members at times of high volume.
Has previous customer service experience and Shopify experience (but not required).
Is comfortable with social media platforms including Facebook and Instagra
Job responsibilities/role:
Become intimately familiar with our product line, website and common customer concerns.
Learn the ins and outs of our Help Desk software, Shopify Plus, and our Warehouse Management Software.
Answer customer questions, assist with order modifications, and resolve any customer concerns in a friendly and professional manner.
Work one on one with customers to provide solutions to problems.
Work virtually with our shipping team and shipping providers to help resolve issues with customer shipments.
Keep detailed notes/organizations of customer interactions, and following up with customers or team members as needed.
Requirements
A passion for providing outstanding customer service.
As a Fact Checker on 3S Health, you will check our health content to make sure all facts are accurate and supported by reputable sources, that citations are properly formatted, and that the copy is free from spelling or grammatical errors.
This is a remote position. Applicants must live within the United States or Canada and be available to commit 10-40 hours per week.
About You:
At least two years of fact-checking experience in digital or print media
Experience in consumer health content is a must
Comfortable working in a content management system, including WordPress
Able to work quickly, independently, and accurately
Willing to be featured on the site, including bio and headshot
Comfortable working remotely
You have access to a smartphone, computer (not a tablet), and a secure internet connection
What’s awesome about being a Fact Checker here?
People – Work with great people who are smart, nice, and ambitious.
Brands – Edit and write for great brands. We cannot share a list of our media partners publicly due to Non-Disclosure Agreements, but your content will be featured on the most trafficked websites online.
Stability – Work with a company that is profitable and growing. We have a strong business model with ten years of profitability behind us.
Transparency – you get to participate in our monthly Business Plan Review where we openly talk about how every area of the business is performing.
Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.
Ready for a career that excites you and has you up early, beating the alarm clock in the morning?
Joining ExamWorks as a Data Entry Associate may be the best decision you ever make.
We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.
This position is 100% remote. Candidate must beavailable to work 8:00a-5:00p PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.
If you’re ready for a change, let’s hear from you!
Responsibilities
Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
Qualifications
Ability to work 100% remote. (Experience of remote work preferred.)
High school diploma or equivalent required.
A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
Experience with medical bills, ICD’s and CPT’s is preferred.
High level of data entry accuracy.
Must have moderate to high level of computer and multiple software programs competency, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must have a full understanding of HIPAA regulations and compliance.
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Sort and file prescriptions/patient demographic forms (may include lifting up to 30 lbs.)
Locate and retrieve prescriptions/patient demographic forms when requested.
Label older prescription file boxes for off site storage
Cross train and work in all processes when needed
Other duties as assigned
Repetitive movements including: sit, stand, kneel, reach, and climb ladder
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma or GED OR 10+ years of equivalent working experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
Proven ability to remain focused and productive each day though tasks may be repetitive
Available to work 40 hours per week and overtime as required according to the needs of the business
Work Environment:
Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity
Quartzy is seeking an eCommerce Catalog Specialist to help scale our rapidly growing eCommerce Operations Team. This role is responsible for ensuring our customers’ order requests are accurately identified and mapped to existing products within our database structure. You will also perform administrative tasks, such as triaging inbound tickets from our Vendor Relations Team and importing vendor-provided catalogs into our database. A background in the Physical/Life Sciences is strongly preferred, but not required.
You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 8 am – noon PST.
About You
You’re an experienced data-entry specialist with a keen eye for detail. Bonus points if you have a formal background or interest in the Life Sciences space.
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.
What You’ll Do
Evaluate customer-entered order data and map requests to existing product records within the Quartzy database
Create clean, accurate, and informative records for products that do not yet exist within the Quartzy database
Assist the Catalog Management Team with administrative tasks, including ticket triage/organization and basic .csv file imports
What We’re Looking For
Detail-oriented
Fantastic written and verbal communication ability
Strong multi-tasking and organizational skills
Ability to operate independently in fast-paced environment
Hours available MUST be: 8am – noon PT
What We Offer
Competitive hourly rates
Dynamic, transparent, and quirky company culture. Read more about it here!
Does this sound like you? We’d love to hear from you.
GovCIO is a team of transformerspeople who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day.
But we can’t do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our diverse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?
Job Overview
GovernmentCIO is looking for a Supervisory Data Entry Specialist to join our team. The role is in support of a modernization effort for FEMA related to migrating data from a legacy system to a new system for more functional use. The elements of the role are outlined below:
Responsibilities
In charge of training and support the knowledge transfer of new data entry specialists working remotely across the country
Have the ability to create training documentation to highlight a data entry process
Help junior data entry personnel with issues they are having in executing their data requirements
Responsible cleaning data in the newly developed FEMA system. This involves reading through data in narrative (paragraph) form, copy/pasting and populating various fields in the new FAC-TRAX system
Ability to read and understand documentation to pull correct information over to new system
Qualifications
Must be a US Citizen willing to undergo a Government background check
10 years of overall work experience (not all must be tied to the data entry need)
Experience creating simple training guides for others to follow
Excellent written and verbal communication skills
Experience with data entry in a quick-paced environment
COVID/Equal Opportunity Employer
COVID Policy: New employees will be required to adhere to the Company’s and its clients’ COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client’s COVID-19 requirements.
GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.
We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status.
Compensation Range (In compliance with Colorado’s Equal Pay for Equal Work Act for remote or positions located in CO)
JeffreyM Consulting is seeking a Marketing Coordinator for one of the Fortune 500 software companies. We are looking for a highly analytical team member to work on the analysis part of their fundraising team. The fundraising team helps founders who are fundraising for their startup improve their pitch decks and connects them to investors to amplify their outreach. You will be primarily responsible for analyzing pitch decks using data-driven research and delivering feedback to founders. We have helped thousands of founders with their pitch decks.
*This role is a 6-month contract, with potential to extend*
Responsibilities
Access, analyze, and rate incoming startup pitch decks for pre-seed, seed, and Series A startups based on data-driven research
Manage communications with founders who have submitted pitch decks to join the fundraising team.
Work closely with their associates to process pitch decks that pass the Pitch Deck Analyzer threshold.
Codify pitch deck data to support new fundraising research
Requirements
Interest in entrepreneurship, venture capital, and the startup ecosystem.
Strong analytical aptitude and ability to work and drive decisions with data.
Attention to detail and quality with utmost professionalism.
Integrity to be able to work with confidential business materials.
Willingness to take on and complete manual tasks as we scale up.
Humility, respect, and teamwork (you will be working within a broader team).
Self-starter with the ability to work independently in a remote environment.
Excellent verbal and written communication skills.
JeffreyM Consulting is seeking a Marketing Coordinator for one of the Fortune 500 software companies. We are looking for a highly analytical team member to work on the analysis part of their fundraising team. The fundraising team helps founders who are fundraising for their startup improve their pitch decks and connects them to investors to amplify their outreach. You will be primarily responsible for analyzing pitch decks using data-driven research and delivering feedback to founders. We have helped thousands of founders with their pitch decks.
*This role is a 6-month contract, with potential to extend*
Responsibilities
Access, analyze, and rate incoming startup pitch decks for pre-seed, seed, and Series A startups based on data-driven research
Manage communications with founders who have submitted pitch decks to join the fundraising team.
Work closely with their associates to process pitch decks that pass the Pitch Deck Analyzer threshold.
Codify pitch deck data to support new fundraising research
Requirements
Interest in entrepreneurship, venture capital, and the startup ecosystem.
Strong analytical aptitude and ability to work and drive decisions with data.
Attention to detail and quality with utmost professionalism.
Integrity to be able to work with confidential business materials.
Willingness to take on and complete manual tasks as we scale up.
Humility, respect, and teamwork (you will be working within a broader team).
Self-starter with the ability to work independently in a remote environment.
Excellent verbal and written communication skills.
Phreesia is looking for a Payment Analyst to join our growing Payment Operations team! The Payment Analyst will be responsible for a wide range of compliance duties including underwriting, risk monitoring, and merchant onboarding.
What You’ll Do:
Perform merchant account underwriting including business validation, background checks, OFAC screening and AML compliance.
Onboard merchants into Phreesia’s systems and work with the implementation team to ensure a successful go-live.
Review payment transaction activity for suspicious behavior, investigate potential AML or fraudulent merchant activity, and mitigate potential losses.
Work with client services to assist with client escalation and research.
Work with sales to perform rate reviews and statement evaluations.
Provide reporting and billing files to internal teams.
Identify potential areas of compliance vulnerability and risk and developing corrective action plans for resolution of any identified issues.
Assist with merchant PCI and data breach protection program.
Educate merchants on card brand regulations and payment security.
What You’ll Bring:
2+ years of relevant merchant account onboarding and management experience at a payments company (payment facilitator or fintech experience a plus)
Strong knowledge of best practices for merchant account underwriting and onboarding
Experience with some risk monitoring including transaction reviews and periodic merchant reviews including OFAC screening, AML, and fraud/sanction screenings
Passion to work with clients and other departments to ensure merchant account issues are addressed, investigated, and resolved.
Strong interpersonal and communication skills
Excellent problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
Experience with card brand interchange rules and regulations (preferred)
Who We Are:
At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.
Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a five-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you.
Benefits and Perks:
Remote working environment
Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
401(k) savings plan (USA) or RRSP plan (Canada)
Employee Stock Purchase Plan
Unlimited vacation
Home office set-up stipend
Mobile phone stipends and Internet reimbursement
100% paid parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
Tuition and certification reimbursement, as well as other professional development opportunities
At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region’s adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Primary Purpose:
Responsible for collection of data on all cases of malignant disease, diagnosed and treated patients.
Routinely prepares special reports summarizing cancer treatments at the hospital.
Updates and maintains all cancer registry data.
Qualifications
Knowledge and Skills:
Education:
High school diploma or GED.
Certified Tumor Registrar or Accredited Medical Record Technician (or eligible).
Required Skills and Knowledge:
Accurate typist; good knowledge of English; ability to code and retrieve data using International Classification for Disease for Oncology.
Quartzy is seeking an eCommerce Catalog Specialist to help scale our rapidly growing eCommerce Operations Team. This role is responsible for ensuring our customers’ order requests are accurately identified and mapped to existing products within our database structure. You will also perform administrative tasks, such as triaging inbound tickets from our Vendor Relations Team and importing vendor-provided catalogs into our database. A background in the Physical/Life Sciences is strongly preferred, but not required.
You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 8 am – noon PST.
About You
You’re an experienced data-entry specialist with a keen eye for detail. Bonus points if you have a formal background or interest in the Life Sciences space.
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.
What You’ll Do
Evaluate customer-entered order data and map requests to existing product records within the Quartzy database
Create clean, accurate, and informative records for products that do not yet exist within the Quartzy database
Assist the Catalog Management Team with administrative tasks, including ticket triage/organization and basic .csv file imports
What We’re Looking For
Detail-oriented
Fantastic written and verbal communication ability
Strong multi-tasking and organizational skills
Ability to operate independently in fast-paced environment
Hours available MUST be: 8am – noon PT
What We Offer
Competitive hourly rates
Dynamic, transparent, and quirky company culture. Read more about it here!
Does this sound like you? We’d love to hear from you.
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
We are looking for an enthusiastic Recruiting Coordinator to be an important part Ancestry’s Human Resources Team! If you’ve been thinking about exploring a career in human resources, this is an opportunity for you to learn the ins and outs of talent acquisition operations. You will be involved in many aspects of our hiring process, from reaching out to potential candidates, to partnering with recruiters, to working with hiring managers, and scheduling interviews.
You will also participate in other Talent Acquisition-related projects such as process improvement, systems implementation and enhancing candidate experience. You will report directly to our Head of Global Talent Acquisition Operations and be an important partner in the hiring process at Ancestry!
You will need to be available to work until 5pm PT.
What you will do:
Support three to five recruiters through the recruitment lifecycle
Schedule phone, video, and in-person interviews with candidates
Participate in offer process by creating offers and sending to candidates
Provide a great candidate experience throughout the recruitment process
Book candidate travel arrangements (flights, hotels)
Provide general administrative help to recruiting community
Who you are:
Two or more years’ experience in a recruiting coordinator (or similar level) role, providing administrative, data-entry and scheduling support
Customer service focused
Accuracy and detail oriented
Experience with applicant tracking systems and scheduling is a big plus
We are actively looking for a remote Payroll Clerk to assist our team in our French Camp, CA office!
We are a not-for-profit health maintenance organization servicing multiple counties in the central valley region of California and we are in need of some help in our payroll department in the short and long term!
This is a currently a contract only role but there is potential for a permanent conversion for the right candidate.
This is a currently a three month temporary role (potential for extension or even a perm role) and is 100% remote though we would prefer the candidate be in CA or have experience with California payroll. The compensation for this role is 23.00-25.00/hour DOE.
Duties
Payroll system data entry
Payroll processing
Preparation of payroll journal entries and check requests
Reconciliations of payroll, retirement and benefits, and related data
Responding to payroll inbox inquiries
Other administrative tasks as assigned
Requirements
Associates or Bachelors degree nice to have but not required
Two years of payroll experience required (potential flex here for a degreed applicant)
One of the best things about spending time outdoors are the stories waiting to be told. Camping World and Gander RV & Outdoors are part of the leading outdoor retailer that operates in local communities and online to serve all our customers, no matter where they live. We are outdoor enthusiasts who provide regionally, and seasonally relevant products priced competitively to fit your family’s outdoor needs.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We’ve got an awesome team already, but there’s always room for more!
We are currently seeking sales oriented Live Chat Agents to join our team. This is a perfect entry level position into our fast-growing company. If you are a person who is committed to providing a great customer experience, while striving for exceptional results, this is the position for you. Many of our customers are entering the camping lifestyle for the first time. As a Live Chat Agent, your focus will be to help customers begin their purchasing experience with Camping World.
If you are interested in a new challenge and enjoy working in a fun environment, we ask that you please apply – We’d love to have you join our team.
*** This role is scheduled for evenings and weekends****
Duties:
Interact with our customers through inbound chats in a timely manner
Assist customers in identifying RV’s that may fit their needs
Improve customer experience by supporting and encouraging their decision to participate in the RV community
Schedule RV sales appointments with our customers to meet with our dealership specialists and track in our CRM
Assist in maintaining brand consistency by directing customers to brand specific resources
Constantly achieves established performance goals of the position
Identify and help solve customer issues quickly and effectively
Requirements:
A commitment to customer experience and providing the best support for first time and long-time campers
Ability to think critically and apply logical problem-solving skills
Strong work ethic, with the ability to act independently, be self-motivated, and work within the context of a larger team-oriented environment
Strong written skills that lend to clear and concise text-based communication
PC keyboarding and internet experience needed. Typing speed > 50 WPM
Ability and desire to learn about the RV & Outdoor industries.
Past professional experience and accomplished employment history
Ability to effectively communicate via Zoom, Microsoft Teams, email, live chat etc.
Adaptable to constantly changing environments
High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience.
Major League Baseball (MLB) is seeking a Social Moderator to interact with and assist customers using social media and web chat. The ideal candidate needs to be tech savvy and have great communication and writing abilities. This individual should be a positive, outgoing and energetic to cheerlead and promote our brand. Duties include responding to support inquiries on social media, identifying trends and potential issues. Communicate any service changes or disruptions in a tactful manner. Questions will range from general service and subscription inquiries to technical troubleshooting. This is a seasonal position, must be available to work weekdays, weeknights, and weekends.
Social Media Responsibilities:
Craft support content with an emphasis on customer care.
Develop and follow established guidelines.
Answer general and technical questions regarding MLB supported digital products.
Help users troubleshoot basic technical issues in real-time.
Manage any negative comments with positive responses and helpful information. Moderate discussions to promote constructive criticism.
Escalate issues to the proper internal groups.
Generate reports summarizing activity on social media interactions, trends, and key issues.
Desired Skills:
Strong communication skills in order to help and instruct users on social media.
Experience writing, editing, and crafting content in the social media space using company voice and following established guidelines.
Positive personality and good interpersonal skills with the ability to maintain a pleasant disposition when faced with negative feedback or customer complaints.
The ability to learn and remember technical instructions on short notice.
Knowledgeable in the use of streaming applications and social platforms.
Requirements:
One to two years of Customer Service experience with a focus on technology.
One to two years of promotional or support social media experience.
College degree with a focus on IT, and/or communication preferred.
Familiarity with social media support strategies.
Knowledgeable in the use and configurations of Internet Explorer, Firefox, Google Chrome, Safari.
Knowledge of Windows, Macintosh, Android, and iOS operating systems.
Experience with set-top streaming devices, game consoles, mobile devices and tablets.
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we’re passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We’ve built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans. Sana is looking for a Customer Success Associate to join our Customer Operations team to support our customer administrators once they are live on Sana. As a Customer Success Associate, you will be responsible for answering and resolving inbound support tickets that come in through a variety of channels. To be successful in this role, you must be highly organized, proactive and motivated by closing tickets within defined SLAs and with a high level of quality. The ideal candidate will also help develop best practices and be open to other responsibilities in a hands-on, collaborative environment.
What you will do
Own the entire ticket management process for clients once they go live with Sana for their health insurance.
Maintain organized ticket queues, ensuring that all are kept up to date on a consistent basis.
Escalate issues as needed to drive resolution for high priority, urgent cases.
Be a knowledge partner, researching, documenting, and educating others on updates related to internal process, external policy, and best practices.
Be a thought partner, working with our product team to help create a product that can deliver the best customer experience at scale.
File feature enhancements and engineering bug tickets on an as needed basis.
About you
You have anywhere from 1-2 years of experience in a technical or support role within the software or healthcare industry.
Familiarity with systems such as Zendesk, Monday.com, Asana and Salesforce.
You’re ok with the unknown. We’re relatively new and we’re constantly learning and improving as we go.
You communicate well through email or phone.
Entrepreneurial. Self-directed. Excited to build something from scratch.
Passionate. You care about making our healthcare system work better for people and business owners.
Grit. You aren’t worried about getting your hands dirty and working hard when you need to.
Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
About SanaSana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
Wisdom Dental is growing and looking for a passionate experienced people to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
Reporting to the director and performing secretarial and administrative duties.
Typing, formatting, and editing reports, documents, and presentations.
Entering data, maintaining databases, and keeping records.
Liaising with internal teams and departments, answering calls, and making travel arrangements.
Managing internal and external correspondence on behalf of senior management.
Scheduling appointments, maintaining an events calendar and sending reminders.
Copying, scanning, and faxing documents, as well as taking notes.
Preparing facilities for scheduled events and arranging refreshments, if required.
Ordering office supplies and replacements, as well as managing mail and courier services.
Observing best business practices and etiquette.
Qualifications
1-2 years of experience as a personal assistant would be advantageous.
1-2 years experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
Advanced typing, note-taking, recordkeeping, and organisational skills.
Ability to manage internal and external correspondence.
Working knowledge of printers, copiers, scanners, and fax machines.
Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
Excellent written and verbal communication skills.
Exceptional interpersonal skills.
Must be a fast learner
Must adhere to our confidentiality and data security requirements
Rewards
Competitive compensation based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
401k
30+ hour work weeks
Health, Dental and Vision Insurance
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
Wisdom Dental is growing and looking for a passionate experienced Data Entry Clerk to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
We’re looking for energetic, passionate, and confident Data Entry Clerk who can help just to:
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Qualifications
Good typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent
Rewards
Competitive compensation based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
401k
30+ hour work weeks
Health, Dental and Vision Insurance
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
Sticker Mule is the internet’s most “kick-ass” brand. We’re a remote team spread all over the world. Our team from top to bottom makes growth a top priority and it’s ingrained in our company culture. But most importantly, we just enjoy making customers happy and having fun while doing so. Why you’ll like working here:1. Customers love our service and tell us all the time!2. We offer flexibility in your work day.3. We work at a sustainable pace to foster a non-stressful work environment.
Job descriptionRespond to customer inquiries via email in a clear, concise, and comprehensive manner. We only provide support via email and social media (primarily Twitter), so you must have exceptional writing skills. Responsibilities1. Respond to customer inquiries via email in a clear, concise, and comprehensive manner.2. Assist in writing and maintaining FAQs.4. Suggest opportunities to make customers happier for our product team.5. Suggest opportunities to improve the quality and efficiency of our customer service operation. Requirements1. 1+ years’ experience in a Customer Support role2. Exceptional writing skills (be clear and concise)3. Experience working remotely4. Ideally located in the Albany, NY area Hours1. Monday-Friday2. 8:00am – 4:00pm Pay & benefits1. $20.00/hour2. 401k plan with 4% employer match3. Health & dental insurance4. 4 weeks paid vacation5. $500 signing bonus6. Work from home
Hi, thanks for reading about our Customer Support Specialist opportunity! We’re glad you’re here.
We’re Knack, a code-free platform used by thousands of customers — from non-profits to the world’s biggest companies — to easily build custom apps, workflows, and databases.
Our Customer Success team is about much more than just responding to customer issues. As a Customer Support Specialist, you are in the best position to understand how our customers find value, how they use our product, and where they struggle. A big part of this role is to make that knowledge count by helping us figure out how we can make our product and their experience with Knack — amazing.
We’re looking for an empathetic and patient person that enjoys solving tricky customer problems while looking for ways to improve customer experience in the long-run.
Knack is a 100% remote company, with a flat, consensus-driven culture. That means a huge amount of autonomy and ownership to define your work and impact, and the opportunity to have a major impact here is a huge one.
We also emphasize the journey over the destination. We’re looking for applicants that are opinionated about what matters to them, and want to join a fun, passionate, close-knit team of high-quality human beings that above all enjoy working together. Hopefully, that’s you!
Knack is and has always been a 100% remote company. We started as a remote company so we know what it takes to ensure the success of a distributed team. TLDR: that essentially means that each member of the team has a huge amount of autonomy and ownership to define their work and impact.
We also emphasize the journey over the destination. We’re looking for applicants that are opinionated about what matters to them and want to join a fun, passionate, close-knit crew of high-quality human beings that, above all, enjoy working together. Hopefully, that’s you!
In this role, you will:
Here’s what you’ll be doing as a Customer Support Specialist:
You’ll guide customers through learning to use Knack and help them to troubleshoot issues through email and our in-app messenger.
You’ll improve our product by gathering customer feedback and, over time, recognizing patterns and areas where customers are struggling that we need to address.
You’ll advocate for our customers and work with our product team to help them understand what changes should be prioritized.
You’ll help improve our knowledge base and other support materials by writing, creating, and updating content, and by making suggestions for new support content.
You’ll help improve our internal support team resources, including writing canned responses, adding to our internal knowledge base, and making suggestions for improving processes.
You’ll be the face of the company. Our customers interact with our Success team more than any other team in our company. When our customers think of Knack, they will think of the experiences they have with you.
We’re looking for someone who is:
Here are some of the “must haves” to be successful in this role:
You’re patient, empathetic, and enjoy working with customers. You don’t just want to resolve an issue. You get a kick out of making a customer’s day better and putting them at ease.
You have at least one year of experience in a customer support role for a web-based, technical product and you provided support through email (chat support would be a bonus). You’ve been in the trenches and understand both the incredible value that customer support provides and the work that it takes to give customers a great experience.
You enjoy solving new problems every day and won’t give up if you don’t find the answer right away. Our product is very robust and it’s not the kind of product that you will learn everything about in a month, year, or 5 years. So if you like challenges and puzzles, keep reading.
You’re always on the lookout for ways to make things better for customers and you’re willing to advocate for those changes.
You have excellent written communication skills. You can break down complex topics into easy-to-follow guidance while being friendly and professional.
You have experience with writing or creating help content (i.e. articles, videos, etc.) and understand best practices for doing so.
Here are a few other hints that you might be the person we’re looking for (you match up with a number of these):
You have a sense of humor, a sense of humility, and take your work much more seriously than you take yourself.
You have experience supporting a highly technical, SaaS product or experience with technical troubleshooting related to APIs, HTML/CSS, or Javascript.
You are comfortable advocating for what you need to do your best work.
You are excited to work in an environment that emphasizes both autonomy and accountability.
You are totally okay with big swings, wild experiments, and learning through failure.
About Knack
Knack launched in 2012 with one simple goal: to enable everyone to do amazing things with their data.
Knack makes it easy for anyone to build applications and workflows to make their data useful. Our customers use Knack to run their processes, departments, or even their entire companies.
We’ve been growing steadily since as we’ve built our team, perfected our product, and nailed our product-market fit.
So how are we different?
We’re bootstrapped: we’ve had to build something our customers actually pay for. This changes how you do things.
We’re 100% remote: and have been from the beginning. Every decision we’ve made has been based on optimizing our remote operations.
We take culture seriously: We’re not one of those companies that just slaps some cultural adjectives down in a handbook article then calls it a day. We use our cultural values as our north stars and even have an always active culture committee that is dedicated to ensuring that our culture is maintained and evolves as we grow.
We’re all a little weird: and we like it that way. We’re more than just chat avatars; we’ve all gotten to know each other, have grown together, and love working with each other.
We enjoy the journey: we’re in this for the long haul. We’re not chasing an exit or the next round of funding. We’re building something we’re proud of and want to keep improving on.
The biggest benefit of Knack is getting to alongside our awesome team of Knackleheads. We’re a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.
These benefits aren’t that bad either, though:
Define your work: find the location, environment, and schedule that is best for your life and work. It’s not about separation, it’s about optimization. Our only rule is an overlap zone of 11am to 4pm EST.
Unlimited Paid Vacation: take the time you need to stay motivated, charged, and balanced. You’ll get required days off for birthdays and knackiversaries.
Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
HealthCare: we offer health, vision, and dental, covering 75% of the premium for you and your dependents (spouse + children).
401(k): we give you the option to automatically deduct funds from your pay to stash them away for your golden years (currently non-matching, but stay tuned!)
Equal opportunity: we push everyone to maximize their impact on our product and company–we strongly value all of our people, regardless of title or seniority.
Family support: we offer a generous paid family leave to welcome any new additions to your family.
Tech: we provide a top-of-the-line PC or MacBook
We are also passionate about learning and professional development. We provide multiple learning opportunities and encourage each other to continuously learn and grow:
Long-term growth and learning plans, with regular check-ins to help you level up on what’s important to you.
Have executive-level visibility into how the company is run and performing, including revenue.
Use an annual allowance to stay on top of your game with training, classes, conferences, and workshops.
Note for international applicants: We are only able to offer a majority of these benefits to US hires.
Diversity
We believe that different perspectives and backgrounds are what makes a company flourish. Knack welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We’re proud to be an inclusive company with values grounded in equality and ethics, where we embrace diversity.
How To Apply
Are you currently so excited to apply that you can barely type? Then we want to hear from you! You can apply for this position by filling out the form below.
We review applications in batches, so don’t worry if you don’t hear from us right away. Qualified candidates will move on to video interviews to discuss the position in detail, meet the team, and talk through the fit. We’re also big believers in paid trials whenever logistically possible.
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.
We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
The Role:
As a Risk Analyst at Housecall Pro, you will be on the front lines of preventing fraud, evaluating merchant creditworthiness, and protecting our company and our Pros from loss. In this role, you will perform investigations and make underwriting decisions on charge and account-level reviews. You will have a curious mind with an eye for detail to identify and prevent potential losses before they happen.
Responsibilities:
Review, identify, and investigate high-risk payment transactions
Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and creditworthiness
Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
Handle end-to-end management and documentation of cases
Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement
Minimum qualifications:
Strong and effective verbal and written communication skills
Strong decision-making skills
Motivated self-starter with an interest in investigative research
A curious problem solver, you search for the “who,” “what,” “where,” and “why”
Able to work until 5:00pm Pacific Time
Preferred qualifications:
Bachelors in Accounting, Economics, or similar
Experience with fraud detection and prevention
Experience with credit underwriting
Cursory understanding of predictive algorithms
Experience with Salesforce
Experience with Stripe or other credit card processors
Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-SG1
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:
Job Summary: Establishes project data schedules, reviews contractual data requirements and coordinates the submittal of data to the customer. This position typically works under general supervision and direction.
Essential Job Duties and Responsibilities:
Reviews contract, statements of work and specifications to determine data submission requirements.
Prepares master Contract Data Requirements List (CDRL) schedule based on contract CDRL requirements and program and engineering milestone schedules.
Reviews supplier data for accuracy and contract requirements.
Manages data requirements for subcontracts with tasks consisting of: (1) Determines data requirements for subcontract request for proposals; (2) Receives, distributes and coordinates the review of subcontract data submissions; (3) Generates needed responses with comments to subcontractors; and processes final approval of subcontract data.
Stores and retrieves documents by electronic media to maintain control of documents.
Provides data for configuration audits.
Prepares estimates for completion of assigned programs.
Uses developed database programs to compile, develop and prepare data status and schedules.
Prepares and submits data status reports to data management and program personnel.
Identifies data requirements and coordinates the assignment of cognizant personnel for data preparation.
Coordinates data development/preparation for submittal to the customer.
Participates in program status and technical reviews.
Provides liaison with customers, sub-contractors and supporting personnel.
Assists in preparation of cost proposal estimates for contract data.
Ensures compliance with U.S. export license statutes and regulations and ensures delivery of technical data is completed in accordance with Cubic’s Export Compliance Manual and other specified processes
Minimum Job Requirements:
Four-year college degree, or equivalent, in Business Administration or related field, plus a minimum of two years of related experience.
SAP experience preferred
Must be familiar with necessary military, commercial and international documentation standards.
Must know how to use computer applications such as word processing, spreadsheets and e-mail.
Must be capable of working at a computer terminal (workstation) up to nine hours per day.
Ability to perform tasks under work deadlines.
Good reasoning, problem solving, and excellent organizational skills.
Ability to follow written and verbal direction, and effectively interface with technical employees, management, and customers.
Must communicate effectively, both verbally and in written form.
Must be capable of lifting and transporting 30-pound boxes of various types of documentation.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
The Fundworks, LLC is a provider of alternative financing to small businesses and merchants, focusing on both healthy and challenged companies. We ourselves are a team of entrepreneurs who have spent our careers growing small entrepreneur and family-owned companies. We are looking for the right individual to join our team, who is ready to learn and use their skills and experience to add value to our ever-growing company.
Job Summary
Our Data Entry Clerk is processing and analyzing daily incoming submissions from our external customers. The clerk is responsible for accurately and efficiently inputting all information provided on the documents into our internal servers, and pulling various reports related to the submissions.
Responsibilities and Duties
Ensure all required documents are submitted
Create entries in our internal systems accurately inputting business and owner information
Pull and review commercial and consumer credit reports
Process 100+ submissions a day
Communicate effectively throughout the analysis review
Provide high quality customer service to internal and external clients
Occasionally perform other duties as assigned by management
Skills and Competencies
Highly detail-oriented and comfortable dealing with numbers
Excellent organizational skills and ability to prioritize workload in order to meet tight deadlines in a fast-paced and dynamic work environment
Strong verbal and written communication skills
Resourceful willing to take on other assignments as needed to support the team
Qualifications
1 – 3 years of previous financial services underwriting or processing experience is preferred
Compensation
$16 – $18/hour, based on experience
Benefits and Perks
We offer competitive medical, dental, vision and basic life benefits, 401K, performance bonus, paid time off, sick days and paid holidays.
Remote work available in CA, NJ, NY, MO, MA, TX, UT, PA
Provides accounting and clerical support in an effort to deliver accurate and timely finance and accounting services in support of the Area Finance Manager.
Ready to build a career with a company that’s leading the foodservice industry?
This Accounting Clerk role will be supporting efforts within our Pacific Standard Time Zone markets.
Accounting Clerks start between $17 – $20 per hour, depending on experience.
Benefits start day one!
Main Ingredients of the Job:
Perform assigned accounting and related clerical support functions including data entry and record retention
May be responsible for one or more of the following: internal cash collection and processing; special order/drop ship billing processing; processing Credit/Debit memos
Establish and sustain effective communication and coordination between distribution center, Shared Service Center and Head Office personnel in researching, tracking, and resolving accounting, customer and vendor related issues
Support all Regional efforts
What you Bring to the Table: Education/Training: Associate degree in accounting a plus.
Related Experience: Must possess minimum of 1year related accounting clerical experience.
Knowledge/Skills/Abilities:
Must have intermediate Excel skills such as knowledge of formulation and pivot tables.
This position is responsible for the processing of ad copy and other information related to the sale of advertising, which includes contact with advertising clients/sales representatives to obtain ad copy, providing excellent customer service, inputting ad information into MIS, and working with the Sales Representative on any issues related to the processing of the sale.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as need arises.
Obtain ad copy and other information from sales representative/advertising clients to complete an advertisement order.
Review incoming ad copy to insure accuracy (i.e. size, shape, color, index, location)
Contact client/sales rep via telephone and/or email to obtain ad copy and/or information to facilitate the processing of the sale
Upload ad copy and enter all necessary information to order entry
Provides excellent customer service to internal and external clients
Inputting advertisement order information into MIS
Verify that all necessary information has been acquired to complete a sale
Assure correct ad copy is attached
Relays advertisement orders to the production department
Coordinates with Sales Representatives to complete any ad revision or order changes
Process revision and enters Support Request (may send to 3rd party vendor – QBS)
Documents communication of changes in MIS (Communication Field or MC Workload Module) and notifies sales rep if a change would result in a change in the price and/or billing of an order.
Additional duties may include:
Assist sales reps with Problem Ads
Work with Collections on credit holds
Coordinate ad proof approvals, with sales rep or client
Provides administrative support and assistance for assigned branch and as assigned by supervisor. Additional administrative support for branch may be assigned based on the needs of each branch.
Qualifications
An Associate’s degree is required, although a Bachelor’s degree is preferred, with a preference for a degree in business administration or similar field. Additional years of relevant progressive work experience, including very strong administrative experience may substitute for degree requirements on a minimum year for year basis in addition to the 1-2 years of required experience noted below.
At least 1 – 2 years of progressive relevant work experience in an administration, production and/or office environment, supporting a group of people or projects.
Demonstrated proficiency in Microsoft Office programs, including Word and Excel and internet browsers.
Minimum typing speed of 40 cwpm.
Must have strong demonstrated written and verbal communication and interpersonal skills, and a commitment to support the Group PM, Sales and PMs and team members.
Must be detail-oriented and possess strong organizational skills with the ability to work in a fast-paced, deadline-oriented environment. Must be able to manage multiple ongoing projects and schedules for several managers simultaneously.
For internal candidates, familiarity with Naylor MIS preferred. An understanding of Naylor’s sales process with advertisers, as well as 3-part sales strategy is also helpful. Previous Naylor experience in Sales, Marketing, Sales Administration or other areas desirable.
Ability to sit and use keyboard for extended period of time.
Ability to conduct self-according to Naylor’s operating values.
Naylor Association Solutions is an equal opportunity employer and is committed to hiring a diverse workforce.
The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:
Fashion (both mass-market and luxury)
Skincare & Beauty
Tech & Software**
Finance & Investing**
Law (family law, product liability, divorce, etc.)**
Education
Home Improvement
Automobiles & Motorcycles (OEM and aftermarket accessories)
Health and Wellness**
Medical / Clinical**
Digital Marketing
SEO / PR / Advertising / Marketing**
**Writers with a background in these highly specialized fields are strongly encouraged to apply.
The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.
Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.
Compensation
Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.
Enter authorization requests based on information received in preparation for initial clinical review. Authorizes referrals within authority guidelines and department standards for outpatient, inpatient, and ancillary services. Responsible for answering all incoming calls to the Health Services Department. Makes outbound calls for follow-up inquiries or request for services. Maintain knowledge of URAC utilization review standards
Competencies:
Strong critical thinking and Analytical
Strong verbal and written communication skills
Knowledge of healthcare
Medical terminology
Excellent computer literacy and beginning to moderate skills level with Microsoft Word and Excel
Strong interpersonal skills
Able to work independently
MINIMUM JOB QUALIFICATIONS Education / Training:
High School Diploma or GED. Associate degree (A.A. or equivalent from two- year college or Medical/technical school preferred).
Six months to one year of related experience preferred if no formal education beyond high school.
SPECIALIZED KNOWLEDGE / SKILLS
Knowledge of CPT, ICD-10, and/or HCPC codes or coding experience
Knowledge of precertification and/or medical review processes in a health care payor or third party environment.
No heavy lifting of anything greater than 10 pounds and no extensive standing. Uses personal computer, copy machine, and fax machine on a regular basis.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Mandate As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Full time R23158 About Us
Here at Change Healthcare, we’re creating a strong and more efficient healthcare system, and we want motivated and passionate people to help us continue to bring new and innovative ideas to life. It takes teams of talented individuals working together to accelerate our journey toward improved lives and healthier communities and really make an impact.
If you’re looking to maximize your potential and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Our core values to Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All drive everything we do. Are you ready to join our cause and Make a Change?
Empower Your Future. Make a Difference.
At Change Healthcare, we understand that diversity and inclusion are at the very core of our culture. By celebrating diversity and fostering an inclusive environment we enrich our team member experience, broaden our thinking, and increase our ability to innovate and grow in an ever-changing healthcare industry.
To assist and support the Major Gifts Department and Special Gifts Program with administrative duties to conduct major gifts data entry and communications in a timely and accurate manner. Opportunities for growth including attending professional seminars, staying up to date on fundraising techniques, and cultivating special donor connections abound in this behind-the-scenes position.
Who is The PETA Foundation’s Major Gifts Team?
Our team is composed of skilled fundraisers who are the best and brightest in their respective areas. We come together to build long-term relationships with major donors helping the organization to reach its fundraising goals supporting programs that aid animals in need, and connect philanthropists with opportunities to make a real difference. If you join our team you will be changing the world for animals, one supporter at a time.
Primary Responsibilities and Duties:
Assist the Major Gifts Department and Special Gifts Program with the continued development of PETA’s fundraising efforts with Canadian donors in accordance with the department’s standard operating procedures:
Document pertinent information for the purpose of enhancing and developing PETA donor profiles
Record donor research, meeting, correspondences, and other notes in PETA’s Development.
Prepare correspondence, assist with reporting, proofreading, gift review, support fundraising events, and data entry,
Assist in working with third party partners (CAF Canada) to ensure best practices founded on a donor-centered experience, and compliance with the partnership agreement.
Stay up-to-date on current fundraising techniques and methods, and Canadian charitable law, both in Major and Planned Gifts.
Follow-up with select new Augustus Club members and Planned Giving Prospects, as directed, to provide basic information and assess for follow-up contact with the Director.
Attend professional-training seminars
Assist with additional PETA fundraising and donor-cultivation projects, as needed
Perform any other duties as assigned by the supervisor
Requirements
Degree in a related field or equivalent experience
At least three years of experience with non-profit fundraising
Experience with fundraising software or similar database systems as well as the Windows operating system
Proven exceptional attention to detail and organization skills
Persuasive and explanatory written and verbal communication skills are critical to this position
Proven excellent project management, strategic thinking, and analytical skills
Demonstrated ability to work independently and maintain strict confidentiality at all times
Proven ability to maintain professional working relationships with an organizations members and supporters
Ability to represent PETA’s philosophy and professionally advocate PETA’s positions on issues
Must be at least 21 years of age and have a valid U.S. driver’s license, with a satisfactory driving record
This position requires proof of the COVID-19 full vaccination
Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we’re looking for amazing team members to join us.
In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.
We are looking for Data Entry Specialists to join our Sample Registration team who are at the forefront of our laboratory processes. The Data Entry Specialists will help enter samples into our lab software systems to prepare the samples for lab testing. If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!
Position is Full-Time, Monday-Friday with work hours starting at 10AM Central Standard Time. This position can be fully remote so long as the individual has working internet at their place of living. Eurofins will provide laptop and necessary items to complete the job.
Job Description
Learn sample accession tasks including: entering & tracking of samples.
Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
Works closely with rest of sample management staff on other projects and duties as assigned.
The ideal candidate would possess:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong analytical and problem solving skills required.
Technical knowledge
Working knowledge of computers
Attention to detail
Excellent organizational skills.
Responsive problem solver and action oriented.
Qualifications
HS Diploma required
Some knowledge and experience working within dietary and supplement industry would be preferred
Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work!
Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.
We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
Organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. Responsible for posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments. Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.
What will be my duties and responsibilities in this job?
Meet productivity standards as outlined in client metrics
Identify any issues or trends and bring them to the attention of management team
Work on special projects as assigned
Other duties as assigned
What are the requirements needed for this position?
High School Diploma or equivalent
1-3 years of relevant work experience
Advanced knowledge of the payment posting process
Ability to meet position metrics goals (KPI’s)
What other skills/experience would be helpful to have?
Knowledge of the payment posting process
10,000 keystrokes with 5% or less error rate
Organized
Detail Oriented
Ability to multi-task
Work well with others
Computer literate
What are the working conditions and physical requirements of this job?
Remote office environment
How much should I expect to travel?
None
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Full time
R24798
About Us
Careers Transforming the Healthcare System
Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.
Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.
Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.
Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?
Feeling Inspired? Ready to Make a Change? Learn how Change Healthcare can transform your career and apply today!
OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to more than 500 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 500 diverse professionals, working remotely across 40+ states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
The Medical and Dental Billing Specialist supports the mission of OCHIN by providing high quality billing services to one of more OCHIN Billing Services (OBS) member clinics. The Billing Specialist will primarily focus on payor follow-up and denial management, recognize potential high-risk accounts, and develop techniques to improve collections and streamline processes. The OBS team member will discuss difficult or unique collection problems with the Billing Supervisor, resolve issues, apply new information to future collection issues, and make suggestions to enhance our efficiency and effectiveness through process improvement with the assistance of their immediate supervisor. This position will enhance the billing department’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Essential Duties
Medical Billing
Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health
Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
Post patient payments, electronic remits, and paper explanation of benefits (EOBs).
Correct claim and charge errors
Thoroughly research and resolve credit balances
Answer phone calls from patients and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service
Perform other specific projects related to billing, data entry, and computer operations as required
Account Maintenance
Perform registration updates in Epic
Maintain complete and accurate billing and accounts receivable records
Send correspondence to member clinic/Client in accordance with their policies and procedures
Additional Responsibilities
Establish and maintain positive working relationships with patients, payers, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with HIPAA regulations
Continuously improve understanding of collection processes and strategies by working with colleagues within OBS and OCHIN Collaborative. Other duties as assigned
Qualifications
1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired
Minimum of a high school diploma or GED is required. Some higher education is preferred
Previous FQHC/RHC experience preferred
Knowledge of Medical Terminology is preferred in this role
Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge
Bilingual Preferred (English/Spanish)
Dual language differential of 10% of base rate for intermediate to advanced in skills to speak, write and read dual languages, regardless of what language.
Desired Certifications include:
Medical coding from AAPC (CPC Certificate)
AHIMA (CCS Certificate)
Current certification from ADCA (CDC certificate)
HFMA (CRCR certificate)
Experience using EPIC practice management system, strongly preferred
The Fundworks, LLC is a provider of alternative financing to small businesses and merchants, focusing on both healthy and challenged companies. We ourselves are a team of entrepreneurs who have spent our careers growing small entrepreneur and family-owned companies. We are looking for the right individual to join our team, who is ready to learn and use their skills and experience to add value to our ever-growing company.
Job Summary
Our Data Entry Clerk is processing and analyzing daily incoming submissions from our external customers. The clerk is responsible for accurately and efficiently inputting all information provided on the documents into our internal servers, and pulling various reports related to the submissions.
Responsibilities and Duties
Ensure all required documents are submitted
Create entries in our internal systems accurately inputting business and owner information
Pull and review commercial and consumer credit reports
Process 100+ submissions a day
Communicate effectively throughout the analysis review
Provide high quality customer service to internal and external clients
Occasionally perform other duties as assigned by management
Skills and Competencies
Highly detail-oriented and comfortable dealing with numbers
Excellent organizational skills and ability to prioritize workload in order to meet tight deadlines in a fast-paced and dynamic work environment
Strong verbal and written communication skills
Resourceful – willing to take on other assignments as needed to support the team
Qualifications
1 – 3 years of previous financial services underwriting or processing experience is preferred
Compensation
$16 – $18/hour, based on experience
Benefits and Perks
We offer competitive medical, dental, vision and basic life benefits, 401K, performance bonus, paid time off, sick days and paid holidays.
Remote work available in CA, NJ, NY, MO, MA, TX, UT, PA
Ready for a career that excites you and has you up early, beating the alarm clock in the morning?
Joining ExamWorks as a Claims Analyst may be the best decision you ever make.
You will be responsible for determining the reasonable cost of medical care and manually reviews for application of proper fee schedule, accurate diagnosis and ICD/CPT coding, and duplicate billing in addition to other factors.
This position is 100% remote. Candidate must beavailable to work 8:00a-5:00p PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.
We’ve got an awesome team already, but there’s always room for more! Join us and discover how you can shape your own future at ExamWorks.
Responsibilities
Processes claims by correctly identifying the billing type (physician, surgery center, hospital, etc) and entering medical bills into the reviewing system, allowing automated adjudication to process.
Receives client submissions and inputs client and examinee data in the system database.
Reviews each claim and addresses all necessary modifications manually.
Ensures all medical records and reports are properly documented and saved in the appropriate location and available for audit at all times.
Processes client invoicing in accordance with the client’s fee schedule.
Qualifications
High school diploma or equivalent required.
Experience in a medical office or insurance industry with knowledge of standard fee schedule review, UC&R review, drug and supply charges, rarity, utilization review, CPT guidelines, ICD-9 coding, bundling/unbundling and duplicate billing.
CPC Certified preferred.
Must have moderate to high level of computer and multiple software programs competency, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have a full understanding of claim adjudication for First & Third Party, Med Pay, No-Fault, Group Health, Workers Compensation, hospital claims and PPO.
Must have full understanding of the various types of medical billings and ability to identify which system database should be used.
Must be able to cross reference different types of billings to ensure consistency in the review process.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
WHAT YOU’LL DO:Monitor, review and/or evaluate the quality of service provided by department staff to measure service quality and identify non-conformance while maintaining production and time service goals. On a regular basis, provide regular coaching and feedback to individual staff. May schedule staff to assure adequate/required service level coverage for customers.May review and/or handle appeals and/or elevated issues as appropriate.May validate accuracy of decisions/processes for adherence to set standards and/or applicable regulations or requirements. May work with external parties for resolution.May prepare reports of quality results for use by management in evaluating performance or developing training.May perform standard premium and eligibility processing functions.Maintains confidentiality in the collection, maintenance and dissemination of restricted, sensitive or other information as identified by management.Establishes and maintains effective working relationships with personnel at all levels of the Company to assure the successful implementation and delivery of programs.May determine and recommend billing and enrollment alternatives to support non-standard requests to establish processes and systems. This job posting is reflective of the Quality Audit Representative essential functions, qualifications, and physical requirements. The Sr Quality Audit Rep level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.
ABOUT YOU:You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.You are able to work remotely and have access to high-speed internet.Strong Customer Service skills and ability to work effectively with others through effective verbal and written communication.Strong teamwork, collaboration and flexibility.Thorough knowledge of one or more of the Company’s product lines.Strong analytical ability, sound judgment and math aptitude.Thorough knowledge of applicable laws and regulationsAbility to work well under pressure and deadlinesProficient with personal computer and software applications/data entryMicrosoft Word and ExcelGood oral and written communication skills and the ability to effectively articulate instructions and information to other associatesSome knowledge/skill in presentation
VALUABLE EXPERIENCE:Experience with Compass system and GSAP (Group Sales Application)EDI experience Knowledge of eligibility rules.Strong knowledge of Group Insurance.
WHAT WE CAN OFFER YOU:Salary Range: Minimum: $19.50 – $27.00/hourPay commensurate with experience.
At Zotec Partners, our People make it happen. Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work. Over 20 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 1,000 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers. We’re seeking a Payment Posting Specialist to join us. As a Payment Posting Specialist, you will be responsible for researching payment posting issues and making sure that payments are applied to the patient’s accounts in a timely and accurate manner. This position will require effective communication with Banks, Clients, Attorneys and Insurance Carriers to resolve posting issues.
What you’ll bring to Zotec:
Understanding of Explanation of Benefits (EOBs)
Knowledge of payment processes from insurance carriers, patients, and HSAs
Ability to work within deadlines and in high volume conditions
Proficient in Microsoft Word, Excel and Adobe Acrobat products
Ability to multi-task and deal with change constructively
Ability to follow through, identify road blocks and provide resolution scenarios
Must be detail oriented, be able to work independently, and manage multiple projects
Proficient in maneuvering in Insurance Carrier websites
Excellent verbal and written communication skills required
Pleasant phone manner when communicating with outside resources
Medical billing office and payment posting knowledge is preferred
High School Diploma or equivalent required
We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator and Doer, then welcome home.
At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking a remote, contract Revenue Analyst to join the Revenue Accounting team in Deer Park, NY. As our Revenue Analyst you will perform all aspects of the monthly billing cycle. You will work as a self-directed problem solver with a focus on execution, accountability and ownership. The role requires the ability to multi-task and complete many responsibilities simultaneously.
Are you looking to join one of the leaders in the Financial Technology industry? If so, we’d love to hear from you!
This is a temporary, contract role expected to last approximately 12 months. It is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.
Job Responsibilities:
You will be responsible for ensuring that your group of customers are invoiced timely, accurately and completely.
Perform financial and billing related analysis and research.
Compile and prepare reports or invoices for internal and external clients.
Research issues with internal partners and responding to customer, client and/or internal client requests via telephone and or email
Adapt to constantly evolving requirements and business needs; quickly implementing solutions when necessary
Ensure the compliance in meeting Sarbanes-Oxley controls and requirements, regulations from the SEC, and client contracts
Follow through with projects and initiatives relating to your customers billing requirements.
Create journal entries for monthly and annual close.
Ensure data and analytics are presented in a structured and easy to understand manner.
Qualifications:
Bachelor’s Degree or 2+ years of equivalent experience
Proficiency in Microsoft Excel highly preferred
You should understand in detail both how and why functions are performed and how they are related to the overall billing structure.
You will need to effectively communicate findings to peers and leaders
You should possess project management skills
You should be able to research complex issues with internal partners and respond to customer, client, and/or internal client requests via telephone and/or email.
Ability to prioritize tasks and work under pressure to meet designated deadlines
BGIS is currently seeking a Data Entry Coordinator (Remote work) to join the team in Los Lunas, NM.
Purpose Statement: Support various facility groups in Planning and scheduling maintenance work orders, and assist the client’s facility maintenance staff with various tasks.
RESPONSIBILITIES
Administrative Activities
• Input maintenance schedules into appropriate software
• Generates reports for meetings
• Oversees the collection and maintenance of various documentations to support multiple activities, including but not limited to reporting, compliance, vendor qualification requirements, annual facility inspections, project administration, and closeout activities via Facility Maintenance Systems
• Support audit initiatives of work orders, training records, equipment lists, etc.
• Other duties as assigned
Data Reporting
• Oversees data reporting activities, reviews, reports, and communicates to management and stakeholders
Work Order Administration
• Works with Customer Facility Operations management to resolve issues and follow up with subcontractors and/or internal operations teams to ensure timely service delivery
• Maintains ongoing communication with internal operations teams and service providers
Maintenance Management
• Support the scheduling of maintenance activities
Generate work orders and reports
Provide weekly and monthly reports outlining the work order utilization metrics
Enter new equipment and task lists in the Facility Maintenance Management System as required
Generate operations and maintenance reports from the Facility Maintenance Management System as required
Manage Data Center SharePoint site(s)
Project Coordination
REQUIRED / DESIRED EDUCATION, KNOWLEDGE, and ABILITIES
• High School Diploma or equivalent work experience required (Some college-level coursework preferred)
• Experience with report writing or report generating software preferred
• One (1) year of experience in a critical environment preferred
• Knowledge of Electrical and general HVAC systems preferred
• Working knowledge of building maintenance practices preferred
• Advanced knowledge of Microsoft Office Suite – Word, Excel, Outlook, and Visio required, working knowledge of SharePoint along with internal systems (training will be provided)
• Must be able to work independently
• Must make self-available via Work Chat, emails, messages, and phone during work hours
Up to 10% travel may be required. Remote position may require periodic travel to Los Lunas, NM for training purposes
Alpine enjoys a nationwide reputation for quality products and for providing genuinely helpful service. Alpine designs HVAC solutions for our customers nationwide. We ship heating and cooling equipment to our customers’ homes or businesses and help them find local installers. We have a strong following and many repeat customers. Alpine experiences double-digit growth year over year. We are the largest and most tenured e-commerce retailer of heating and air conditioning equipment. Our customers give Alpine the highest ratings in our industry with an average score of 4.8 out of 5 across tens of thousands of reviews.
We are searching for top salespeople who enjoy communicating with customers via Live Chat, offering consultative technical solutions and closing business. This position is Live Chat sales. All leads are hot and come inbound with required follow up. It is typically 40 hours per week with about 20 new inbound leads and 60 outbound follow-up touch points per day. In the position, you will talk to homeowners, contractors and small business owners around the country about their HVAC needs and sell tailored solutions. HVAC training is provided in the first month with ongoing training throughout the year. Your computer equipment, dual monitors and a headset are supplied.
Requirements
A top contender for this position…
Can help extend our brand of offering consistent, genuinely helpful service to our customers
Enjoys helping people
Possesses excellent written communication skills
Types 60+ WPM
Has a successful sales track record and is a closer
Can easily navigate computers and CRM systems
Is a strategic thinker
Uses creativity and ingenuity to overcome objections
Has initiative and resourcefulness
Is a “people person”
Has a competitive spirit, without compromising the team or customer experience
Has an aptitude for grasping and retaining technical concepts and in turn, explaining them in easily digestible terms for the customer
Is a problem solver, enthusiastically taking on the challenges of determining what customers need
Has a can-do attitude and positive spirit
Can manage a steady routine of sales activity
Is organized with strong follow-through
Is a responsible, reliable professional
Has discipline and strong accountability to maintain high standards for metrics, call quality and structure
Has personal integrity
Rarely makes excuses and takes responsibility for actions
Has mental and emotional stamina
Has a remote backup plan for power, equipment or internet outage
Benefits
$40K base pay plus sales commissions with 10 levels of stretch goals and increasing payouts
Group health insurance plus health savings account, retirement savings plan, paid time off, life insurance, short term disability
Paid educational and professional development training
Work-from-home (remote), even after COVID19 is resolved
For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims. We help our clients maintain brand protection in times of crisis.
PRIMARY PURPOSE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
Develops and coordinates low level general liability claims’ action plans to resolution, return-to-work efforts, and approves claim payments.
Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
Administers subrogation of claims and negotiates settlements.
Communicates claim action with claimant and client.
Ensures claim files are properly documented and claims coding is correct.
May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization’s quality program(s).
Travels as required.
QUALIFICATION
Education & Licensing Bachelor’s degree from an accredited college or university preferred.
Experience Two (2) years of claims management experience or equivalent combination of education and experience or successful completion of Claims Representative training required.
Skills & Knowledge
Developing knowledge of regulations, offsets and deductions, disability duration, medical management practices and Social Security and Medicare application procedure as applicable to line of business
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
International Registration Plan, Inc. seeks a part-time, remote administrative assistant to provide a wide range of administrative support in a virtual environment. Duties support accounting, membership, and virtual and in-person events. Hours to be 20 hours a week.
Duties and Responsibilities:
Process, validate, code, and input payments to IRP. Create and send IRP, Inc. dues and other invoices. Track payment in database.
Process payment of IRP, Inc. bills, including inputting correct coding. Track recurring invoices.
Review and process travel expense vouchers. Reconcile and code credit card statement.
Perform bank account reconciliations.
Provide assistance for other accounting tasks as needed, such as providing information for outsourced accountant and organization’s audit.
Serve as the primary contact for email and phone communication.
Provide support for collection of reports or responses from jurisdictions. Track results and compile spreadsheets.
Provide support for other member services and communications, such as posting meeting materials to group pages online, collecting conflict of interest forms, creating surveys, scheduling meetings, generating letters based on templates, ordering resources, and sending onboarding emails to new members.
Maintain committee, Board and task force rosters. Updating database with changes. Create letters using existing templates.
Provide administrative support for virtual and in-person meetings. Register comped attendees, communicate with attendees, produce and edit registration lists, produce thank you letters, create signage or PowerPoints, review draft materials, and order awards.
For onsite events, track travel logistics for funded attendees, communicate with funded attendees, generate and proof badges, order supplies, make reservations for group dinners, upload information to meeting app, and order supplies. Onsite, assist with event logistics and manage registration desk.
For virtual events, learn virtual platform, participate in rehearsals, and provide support during the live event.
Provide administrative support to other staff as needed.
Support home office operations and monitor current options for efficiency and cost savings.
Other responsibilities as assigned.
Requirements:
High school graduate; Associates degree preferred.
Minimum four years relevant work experience.
Independent, self-motivated worker with excellent follow-through; able to work successfully in remote environment.
Strong attention to detail.
Accuracy in working with numbers, to include ability to check invoice calculations.
Highly organized, with the ability to track and follow-up on cyclical tasks and projects and to independently manage own workload.
Strong communication skills demonstrated via email and phone.
Intermediate level experience with Microsoft Word and Excel.
Experience with different systems, including accounting software and databases. QuickBooks experience a plus.
Strong customer service mind-set.
Follows instructions and responds to management direction. Asks for and offers help when needed.
Past experience working virtually a plus.
Ability to do occasional travel, typically two to three trips a year, with overnight stays for periods of up to one week.
Ability to work more than set part-time work schedule on occasion.
Availability to set a regular part-time schedule within the hours of 9 AM and 4 PM Eastern.
Ability to lift up to 35 lbs.
Employees are provided IRP equipment to complete their work, including work computer and cell phone. This part-time schedule will qualify employee for 401(K) plan with a company match up to 4% and annual and sick leave.
About IRP, Inc.: The International Registration Plan (IRP), Inc. is a nonprofit organization which is run virtually. The current six staff members are all located in different states across the country.
The International Registration Plan is an agreement between the U.S. states and Canadian provinces which recognizes the registration of commercial motor vehicles registered by other jurisdictions. It provides for payment of apportioned licensing fees based on the total distance operated in all member jurisdictions. IRP helps to ensure a smooth registration process and strives to positively impact safe, efficient and effective operations for commercial motor vehicles in North America. To learn more about IRP, see the website or watch the IRP Carrier Training Video. IRP, Inc. is the official repository of the Plan, providing services, education and information needed to achieve optimum compliance and efficiency in registering vehicles involved in inter-jurisdictional commerce.
Recent Comments