by twochickswithasidehustle | Sep 7, 2023 | Uncategorized
About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
The Role:
Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated.
What You’ll Be Doing:
Resolve ticket purchasing issues as related to Fraud.
Identify causes of wrongful cancellations or other undesirable situations for our Fans
Document actions, processes, and policies around fraud detection and ticket procurement.
Provide information to the dispute team to successfully resolve ticketing issues.
Required Skills, Education, and Experience:
Strong verbal and written communication skills
Attention to detail
Ability to manage varying workloads and deadlines
What We Can Offer:
Flexible PTO
Equity
Medical, dental, & vision insurance
Life insurance and disability benefits
401K, HSA, pre-tax savings programs
New equipment setup provided
Diverse Family-forming benefits through Carrot Fertility
Wellness programs
Tenure recognition
$20 – $20 an hour
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
by twochickswithasidehustle | Sep 7, 2023 | Uncategorized
Job Details
Description
Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Creates weekly reports to monitor address and new account number changes.
Initiates account changes associated with the new post office box.
Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
Creates status and summary reports for account representatives and clients.
Works overtime as needed.
Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
Demonstrated analytical skills.
Ability to create and manipulate existing reports using various databases and Excel spreadsheets.
Good organizational and follow through skills.
Ability to work independently and adhere to established timelines within the department.
Excellent oral and written communication skills.
Proficient with Microsoft Access, Excel, PowerPoint, and databases.
High school diploma or equivalent required.
6 months of customer service or call center experience.
Transaction processing experience.
APPLICATION PROCESS:
You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
by twochickswithasidehustle | Sep 7, 2023 | Uncategorized
Job Type
Full-time
Description
The primary work of the Proposal Writer is to support the development of high-quality, compliant, and compelling government proposals. You will work closely with the internal teams and third-party partners to write and edit technical, management, past performance, key personnel, and other proposal sections in response to RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices. The ideal candidate will have experience in proposal/pursuit management, strong time management skills, and a proven track record of writing winning state and Federal Government proposal bids.
Requirements
Lead the writing, review, editing, layout, and production of RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices
Manage the full life cycle of the proposal process, from start to finish, with support from the Executive Team, Sales Team, Marketing, and Finance team
Develop the ability to tell stories that address the unique needs of each client and incorporate these stories into written narratives and supporting graphics within proposals
Demonstrate strong time management and planning skills, excelling in a deadline-driven environment
Foster relationships and work collaboratively with different departments within the company and externally with third-party partners to produce high-quality print and digital materials that reinforce the Direct Interactions brand
Be accountable and comfortable with a strong attention to detail and thrive on getting things done in an organized manner
Develop and maintain sector-specific marketing content for use in proposals, brochures, company website, social media, etc.
Collect, organize, and maintain all critical data for project profiles and team members
Prepare and produce compelling award submissions and strive to improve standard best practices and procedures, recommend hardware/software solutions to improve proposal quality and efficiency of the project pursuit process
Demonstrate proficiency with Microsoft Office Suite, Adobe Creative Cloud, and other relevant software
Continually strive to improve personal writing skills and associated writing/graphic software proficiency
Develop a strong understanding of the company and its capabilities across each of the many different project sectors
Seek and participate in industry-related training and/or educational opportunities and industry-related professional organizations and networks
Other duties as assigned to support the Sales and Marketing team
A background check prior to commencing employment is required
Qualifications
A self-starter and leader with the initiative, skill, and personal commitment required to concurrently manage multiple projects and details and bring tasks and projects to full completion
Strong organizational, leadership, and communication skills (written and oral)
Ability to personally generate/write/develop creative, compelling (and winning) written responses to requests and solicitations.
A thorough understanding of proposal and presentation best practices and tools
A solid working knowledge of desktop publishing software and graphics programs (Adobe Creative Suite), word processing programs (Microsoft Word) and presentation software (PowerPoint)
A working knowledge of collaborative tools such as Microsoft Teams and SharePoint
Strong writing skills
Excellent verbal and written communication skills including correct grammar and pronunciation
Must currently reside within the United States (excludes California and New York)
Legally able to work in the United States; Must be a current resident living in the US
Education and Experience
Minimum of a high school diploma or equivalent; degree preferred
Minimum of 3-5 years of proposal/pursuit management experience writing winning proposals
Physical Requirements
Prolonged periods sitting at a desk and working on a computer, but may involve walking or standing for brief periods.
May perform activities requiring the ability to lift, carry, push, pull or otherwise move objects.
Must be able to lift up to 15 pounds at times.
Pay
Pay is biweekly via direct deposit
$65,000.00-$70,000.00 per year plus a generous results-driven incentive opportunity (commensurate with experience)
Benefits
Health/Medical & Dental insurance is available after 60 days worked
Accrued paid time off (PTO)
Schedule
Monday through Friday working daytime business hours
40 hours a week
Training
Date: TBD
Time: TBD
Technical Requirements
Desktop or laptop; Apple/Mac, tablets or smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible
Operating system – Windows 10 or higher
US based Internet service provider (ISP)
High-speed Internet via hard wired ethernet connection, no Wi-Fi, satellite or cellular hotspot or cellular internet
USB headset with noise-canceling microphone; 3.5 mm headsets are NOT approved and will not work with our software
A second monitor is not required, but strongly recommended
*If you are selected, your offer is contingent upon successfully completing and passing a background check
*There are NEVER any fees associated with applying or working for Direct Interactions
WE ARE NOT HIRING IN CALIFORNIA OR NEW YORK AT THIS TIME
Salary Description
$65,000.00-$70,000.00 per year
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