by twochickswithasidehustle | Sep 6, 2023 | Uncategorized
At Netflix, we strive to be the most engaging entertainment platform and storyteller marketer in the world. A big part of that engagement is the interaction our members have with our content and how they discover a new story they’ll love. Behind that discovery is a wealth of creative material — images, clips, trailers, featurettes, synopses, factoids, tags, and genre categorizations — that leads the industry in its scale and utilization. We are evolving and creating internal products to improve the efficiency of creative assets conceptualization, development, production, and deployment for on and off-service title discovery. In this role, you will be responsible for driving the metadata strategy and construction of taxonomies that will support these efforts.
We are seeking a Taxonomy Strategist who has experience with and passion for bringing structure to large-scale, disparate databases of creative assets that include audio-visual, static image, and textual assets. Your experience includes implementing best practices and driving adoption of standardized metadata and taxonomies. The taxonomies this person develops will support asset metadata that can be both technical, administrative and creative in nature. You must be adept at setting up users for success in applying both objective and subjective points of metadata. You will be responsible for scoping, creating, and maintaining data dictionaries, controlled vocabularies, schema governance, and data integrity/enforcement.
We are looking for someone who has extensive experience leading or driving the development and maintenance of taxonomies and metadata models for digital promotional media assets (trailers, key art, billboards, etc). The ideal candidate will be confident in making informed decisions after receiving input and asking for critical feedback from cross-functional partners. They possess the communication skills to successfully advocate for and gain acceptance of new taxonomy-related processes and governance policies. They must be concise, definitive, and convincing in their well-founded recommendations.
As a Taxonomy Strategist within Creative Production, you will work closely with Marketing, Publicity, Brand, Product Studio, Editorial Creative, Globalization and Data Science Engineering teams to define and develop common metadata and taxonomies that will allow Netflix to maximize the efficiency of its creative assets. You will partner with Global teams ensuring the work is regionally friendly outside of the US. You will also partner with Creative Operations, Platform Engineering, and Product Engineering to introduce user-focused, scalable solutions for applying metadata to creative assets.
You are comfortable working in an environment where giving and receiving feedback is the norm. Successful colleagues do not shy away from difficult conversations.
Reporting to the Editorial Curation & Taxonomy Manager, this is an exempt role. Preferred location is Los Gatos or Los Angeles, but will consider US Remote, with some required travel to California.
Responsibilities include:
Defining new taxonomies and metadata related to technical, administrative and creative attributes for all promotional video, artwork and digital media assets and their campaigns.
Surveying and interviewing stakeholders and observing current workflows.
Identifying new needs and filling gaps in current information architecture from a data structure/data connectedness perspective rather than a visual design perspective.
Working with subject matter experts to define workflows and standards for metadata application.
Reconciling disparate taxonomies and metadata across teams.
Advocating for shared metadata and taxonomies across tools and teams, and evangelizing its value.
Working closely with engineering partners to identify solution requirements, including intuitive UI for metadata application.
Auditing existing taxonomies and improving their efficiency.
Ensuring metadata is defined such that its integrity will not be compromised by cultural bias.
Establishing a governance framework for all metadata and taxonomies.
Establishing maintenance systems for all metadata and taxonomies.
Working with team experts to develop training materials and sessions.
Requirements:
Experience defining and developing taxonomy and metadata schemas.
Experience working with Marketing, Publicity and/or creative promotional assets.
Experience with Information Architecture from a data structure/data connectedness perspective rather than a visual design perspective.
Experience working with asset management systems like DAMS or MAMS for creative and production assets.
Experience working with collaborative, internal-facing workflow applications and project management tools.
Experience working in a high-volume content environment.
Experience working with systems shared across internal teams and vendors
Experience establishing a governance system to maintain taxonomies.
Excellent communication skills: written, verbal and presentation
Experience working in a global context.
Able to work with and manage multiple stakeholders expectations and priorities.
Ability to set goals and work independently in a highly cross-functional, non-hierarchical workplace.
Ability to influence across various function groups.
Familiarity with software development cycles and practices.
Comfortable working in a wide range of software from spreadsheets to proprietary apps to third-party tools.
Nice to Have:
Masters degree in related fields: Data Management, Computer Science, Library & Information Science
Experience working in the entertainment industry.
Experience with Rights Management.
Interest in Machine Learning and/or Artificial Intelligence capabilities.
Interest in User Experience and/or Human Computer Interaction.
Experience with Multilingual Taxonomies.
Familiarity with Ontologies.
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall market range for this role is typically $80,000 – $350,000.
by twochickswithasidehustle | Sep 6, 2023 | Uncategorized
Why Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.
Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.
Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.
About the Role
Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.
Responsibilities
Manages all scheduling for Charlie Health clinicians, clients, and families
Facilitates clients’ virtual entry during treatment session to turn on camera and remain engaged in group
Monitors group attendance and helps to contact any absent clients
Track and monitor alumni group
Documents group attendance in appropriate spreadsheet on all days and times of treatment
Effectively communicates absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
Updates attendance and billing spreadsheet each night accurately and on time
Provides clients and families with calendar invitations and text reminders to treatment sessions
Manages reminder alerts through appropriate software
Track all expiring surveys, add to spreadsheets to ensure surveys are given to each patient on time
Requirements
Must be available during late afternoons and evenings on weekdays 2:30P-9P Mountain time to meet the schedules of our adolescent and young adult clients.
Work authorized in the United States and native or bilingual English proficiency
Have access to reliable technology resources & WiFi to work in a remote setting
Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred
High attention to detail and ability to work independently and efficiently
Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
Limited proficiency in Microsoft Office–Excel, or Google Sheets
Part time/full-time, 1099 role
This role is not presently available in New York, Colorado, Washington or California.#LI-Remote
Additional Information
The expected pay for this role will be $20.00 per hour.
by twochickswithasidehustle | Sep 6, 2023 | Uncategorized
Cash App logo
Compliance Appeals Quality Specialist, Cash App
Employees can work remotely
Full-time
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
We are looking for an Appeals Quality Specialist to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company. Specifically, we are looking to build out the Level 2 process within the Appeals Program, which was established to provide additional monitoring of case quality.
In this role, you will conduct Level 2 reviews of Appeals cases by providing timely and encouraging feedback on investigative steps and decision-making. Additionally, you will provide constructive observations, valuable insight into trends, and recommendations for process improvements and efficiencies. The Level 2 assessment will ensure the accuracy of Appeals reviews in accordance with existing policies and procedures. You will work closely with Appeals specialists to drive overall quality within the program, while adhering to established KPIs. Additionally, you will also conduct Level 1 reviews as needed (initial reviews of Appeals cases prior to Level 2 escalation).
This is a 100% remote role available to candidates who are currently working/living in the US.
You Will:
Ensure quality standards are adhered to in accordance with internal policies and regulatory requirements
Provide specific and actionable written feedback to specialists
Participate in calibration meetings to ensure the team is providing consistent and fair feedback
Facilitate discussions around trends and opportunities for improvement
Respond to Level 2 escalations and inquiries
Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols
Contribute to projects optimizing the regulatory program and operation team’s processes
Recommend suggestions that help define new process improvement opportunities
Work in collaboration with Compliance, Support, Risk, and other operations teams within Square
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
Qualifications
You have:
3+ years experience in AML/BSA related work, preferably within the payments space
Experience in a quality control or quality assurance function
Working knowledge of AML and Sanctions regulations as well as industry best practices
Investigative skills, including familiarity with public record research and database tools
Ability to present and communicate findings to team members and team leads
Ability to work in a fast-paced environment and adjust quickly as things change
Even Better:
Proven working experience as a Compliance Specialist
4+ years relevant experience in BSA/AML and Sanctions related work
Relevant industry certifications (CAMS, CFE, CFCS)
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $41.30 – USD $50.43
Zone B: USD $38.37 – USD $46.92
Zone C: USD $35.10 – USD $42.88
Zone D: USD $30.96 – USD $37.88
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
by twochickswithasidehustle | Sep 6, 2023 | Uncategorized
At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone healthcare. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.
We’re seeking a Provider Enrollment Specialist to join us.
What you’ll do:
Responsible for the timely completion of complex government and commercial payer enrollment applications
Update and maintain all necessary documents for assigned clients and physicians
Proficiently communicate credentialing related claims issues to client service managers, clients and providers
Other duties as assigned
What you’ll bring to Zotec:
2 or more years of payer enrollment experience; certification is a plus
Experience with Pacific Northwest payer enrollment
CredentialStream software experience highly preferred
Ability to understand, analyze and interpret medical billing documentation and data
Proficient in conveying ideas effectively, both written and verbally
Skilled at identifying and addressing issues and using critical thinking to find innovative solutions
Capable of prioritizing work flow and able to ensure deadlines are met
Ability to multi task and maintain attention to detail
Proficiency in Microsoft Word, Outlook and Excel
High school diploma or equivalent
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we’d like to talk to you!
by twochickswithasidehustle | Sep 6, 2023 | Uncategorized
Do you have a Chat/Messaging – Customer Support background?
Do you enjoy working remotely and flexible schedules?
Apply for this opportunity today!
ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers that want to join our team. We are looking for experienced Customer Support Representatives who are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project with an incredibly strong internal support system and highly interactive orientation program.
As a member of this team, you will respond to customer inquiries via inbound messages in Spanish and English.
Commitment:
25 hours per week (8 hours required over Saturday and/or Sunday)
90 days
Qualified applicants will need to have a language assessment in Spanish and English, to ensure adequate proficiency.
Orientation specifics (all times Pacific):
Begins: 9/18/2023
Training: 3 days, 5 AM – 2 PM
Nesting: 15 days, 5 AM – 2 PM
Production: Daily, 12 AM – 3 AM and 1 PM – 12 AM. At least 8 hours required over Saturday and/or Sunday
What We Are Looking For:
Ability to quickly identify any and all issues the customer may have
Ability to maintain high engagement with both the project and customers
Someone who wants to help the customer, not just move to the next one
People driven to do more for the customer and exercise good judgement in their favor when the opportunity presents itself
Customer service experience; familiarity handling chats
Professional/business level proficiency in Spanish and English
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
Access to a webcam or smartphone capable of taking pictures
Stable broadband internet connection of 25 MBS or greater
8 GB RAM or better
Dual monitors highly recommended
Why should you apply?
You’ll have the potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
You’ll have access to ‘Hot Gigs’ postings exclusive to the Mod Network.
We offer flexible self-scheduling.
You’ll work from home.
We offer a competitive hourly rate and we’ll discuss this more in your first interview.
You’ll be paid for all orientation.
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time
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