Enterprise Data Operator

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

We are looking for a focused Enterprise Data Operator for the Build with Ferguson team to continuously add new products to the Build.com site and update the content of our product pages. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.

Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
Take on data tasks including new product adds, product enrichments, and overhauls
Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
Communicate well with others within and outside job area
Respond to constructive criticism and feedback in a professional manner
Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
Organizing and keeping all programs/software up to date
Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Problem solving, identification, and analysis skills including the capability to routinely Self QA work.
Attention to detail: Knowledge of grammar, punctuation, and basic math skills
Ability to work within provided instruction and time constraints without direct supervision
Willingness to learn new processes
Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
Capacity to learn; retain information; knowing, understanding, and improving upon available resources
Comfortable communicating with individuals via video, chat, email, or phone
Demonstrates efficient organization and time management skills
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Education/Training/Experience – High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$18.11 – $28.91