Marketing Operations Direct Mail Associate

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. We deliver integrated, virtual care across chronic conditions that combines clinical best practices with the science of behavior change to improve member health and reduce the cost of care.

Job overview:

We are looking for a Marketing Operations Direct Mail Associate. Omada’s Marketing team is focused on the first part of Omada’s mission – to inspire people everywhere to take the first step toward lasting, healthy change. We understand our audience, know what makes Omada different, connect these two things to tell a great story, then measure and optimize its success.

The Marketing Operations Direct Mail associate will be responsible for:

Working with cross functional partners to ensure direct mail and print marketing materials are deployed
Owning current state of direct mail processes and ensuring SLAs/submission processes are being followed
Ensuring direct mail/print materials are QA’d and submitted to vendor to ensure desired in-hands dates are met
Managing direct mail data/files for campaign submission to ensure proper execution
Maintaining vendor relationships including to ensure time and cost savings are being maximized
Managing direct mail invoice validation and tracking for budget management
Optimizing direct mail processes to decrease complexities and increase efficiency
Your impact:

As a Marketing Operations Direct mail Associate at Omada Health, you’ll work with internal stakeholders to schedule, segment, QA and submit to vendors our direct mail efforts. Beyond your weekly campaign work, you’ll own strategic initiatives to evolve our craft and scale our efforts.

Working in tandem with the Marketing Operations Manager to plan, build and deploy high impact campaigns, this role is extremely important to the Enrollment Marketing team and Omada Health as a whole. Successful campaigns are integral to reaching enrollment and revenue targets, preserving enrollment marketing as a strategic differentiator, and most importantly helping more people learn about and sign up for the Omada program.

You will be successful in this job if you have:

Have 2+ years of experience working with Direct Mail vendors to implement campaigns
Have a basic understanding of Post Office SOPs and requirements
Project Management Skills: you are able to work in a fast paced environment and manage your time and projects without dropping deadlines
Database management expertise: you are comfortable working with data to manage distinct contact lists/segments
Experience with marketing tools- Asana, SFDC, basic data analysis, data manipulation and analysis in spreadsheets.

Competitive salary with generous annual cash bonus
Stock options
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Work from Home stipend
Two giftable Omada enrollments per calendar year
…and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

Start with Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs.

Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement’s Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $77,600 – $97,000, Colorado Base Compensation Ranges: $69,840 – $87,300. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate’s skills and experience, and other business considerations.