Order Processor/Administrative Assistant/Data Entry (Remote

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Order Management Specialist is responsible for reviewing every invoice for accuracy and quality, and processing every purchase order/quote on a daily basis. This role will communicate with internal/external customers to address all payment-related inquiries and/or console questions.

 Responsibilities:

  • Review and validate all order paperwork submitted to ensure completeness and accuracy 
  • Review contracts to identify invoicing, special subscription invoicing terms, payment and acceptance terms
  • Provide customers with access to the KnowBe4 console 
  • Quality check invoices prepared by other Order Management team members for customer orders to ensure accuracy before billing customers 
  • Upload Tax Certificates
  • Respond to all emails from customers related to access to the console and billing, or route correspondence accordingly
  • Enter and process all incoming orders accurately and timely.
  • Add single courses to consoles
  • Create Multi Tenant consoles for customers with child accounts
  • Move clients under their MSPs Bulk console
  • Apply presale payments to invoices

Minimum Qualifications:

  • High School diploma or GED
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Fluent in multiple languages preferred
  • Strong verbal and written communications
  • Excellent time management and organization skills

The base pay for this position is $17.50/hr.

We will accept applications until 5/29/2024

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

Online Support Staff

Duties/Responsibilities:

• Monitoring the training event chat and forwarding questions to the trainer

• Troubleshooting low complexity tech issues for trainees, muting/unmuting trainees

• Starting/stopping/managing breakout rooms

Interested candidates should:

• Have a high degree of availability and flexibility during standard business hours: In terms of availability, most workshops are between business hours (8:30 am -4:30 pm), but there are very occasional evening workshops. In terms of workshop length, trainings range from 90 minutes to 3 days (sometimes 1 day, sometimes 2, etc.)

• Have availability to start in May 2024

• Have a reliable computer and internet

• Have experience — or at least comfort — with videoconferencing applications

• Be reliable, professional, and courteous

Training information:

• This is a part-time position full day availability once or twice a week is ideal

• Candidates need not have extensive knowledge of Zoom nor any knowledge of CBT

• Anyone hired for this part-time position would first take part in a virtual training session that includes an orientation to the work and an introduction to Zoom; this would take place ahead of any events you would be asked to assist with

• Hired staff will be set up with a Zoom account through Beck Institute

• Staff would be responsible for tracking their own hours and would be paid for any training received and any events supported

• At least at first, newly hired staff would never be the only person supporting an event; there would be at least one other experienced staff person on hand

Beck Institute is a mental health nonprofit. Please be aware that as a part of their jobs, Beck Institute employees may be asked to view or work with materials related to depression, anxiety, personality disorders, eating disorders, weight loss, suicide, and other topics that may be upsetting to some.

Starting rate: $15.00 per hour

Proof of full vaccination against COVID-19, or an approved exemption as an accommodation, is a condition of employment with Beck Institute. Currently, we are unable to consider candidates from the state of Montana or Colorado.

JOB CODE: 1000002

Technical Recruiter

Responsibilities

  • Collaborate with the leadership team to identify and scope recruitment needs and create job posts accordingly.
  • Develop and implement sourcing strategies, exploring creative and unique ways of sourcing candidates, including social media and other online capabilities.
  • Identify top talents via platforms like LinkedIn and conduct outbound outreach to relevant potential candidates.
  • Qualify applications, conduct screening interviews, and help coordinate everything from technical challenges to the onboarding of hired candidates.
  • Develop and maintain a network of HR agencies to ensure a quality inflow of top talents.

What You Might Bring

  • 1+ years of full-cycle technical recruitment experience, including high-volume recruitment strategies.
  • Experience developing new candidate sourcing and search methods for both passive and active candidates.
  • Strong technical knowledge to qualify applicants based on the job requirements.

Junior Business Analyst

Requirements

Candidate must have exceptional organizational skills, ability to understand priorities, require minimal direction, ability to adapt to changing business needs/priorities, ability to work with and manage several cross functional business partners.

  • Must have experience with spreadsheet analysis, tracking and analyzing purchase orders.
  • Strong analytical capabilities.
  • Excellent MS Office skills to include: Excel, Word, PowerPoint, Access and SQL.
  • Advanced Excel skills: pivot tables, v look-up
  • Strong communication/interpersonal skills (written and verbal) as well as the ability to quickly form meaningful working partnerships.
  • Excellent organizational skills and attention to detail.
  • Work well under pressure. Manage multiple priorities, be proactive, and deliver quality results under aggressive deadlines.
  • Strong team player. Proven effectiveness in fast-paced, demanding, client-driven environment.

Frontend Engineer

As a Frontend Engineer, you’ll be part of the SWAT team in charge of building the trading experience and user-facing platform of Kalshi. You won’t just implement specifications, but instead, get to be part of the product development cycle and conceive entire features before developing. You’ll engage with our user base and use your product intuition to build something they love. We’re scaling, which means your role will evolve and grow with the company; your initial attack threads include:

  • Building new features and flows across our web application
  • Writing and maintaining frontend code to drive the product features
  • Iterating with designers to ensure an impeccable visual flow and continuity on the platform
  • Weighing customer feedback, business needs, and long-term goals to make product decisions
  • Working with marketing and business development teams to increase user engagement and satisfaction

The rest of what the role looks like is up to you – a big part of our approach is that you get to chart your path as we grow and evolve. There’s a lot of green field to conquer, we trust that you’ll make a lot of it your own 🙂

About You

  • 5+ years of React experience and extensive TypeScript experience
  • Nice to haves: NextJS, and backend knowledge
  • Attention to detail and good UI/UX intuition