by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
– Onsite position is REMOTE
– Full-time, Mo-Fri 8:00 am-5:00pm PST
– Processing medical records requests – customer service- high level call center support
– Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
– Tremendous growth opportunities both locally and nationwide
Equipment will be provided
What We’re Looking For
– Strong customer service and clerical skills
– Proficient in Microsoft Office, including Word and Excel
– Comfortable working in a high-volume production environment
– Medical office experience preferred
– Willingness to learn and grow within Datavant
You will:
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company’s and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes, opening mail, and data entry.
- Must meet productivity expectations as outlined at specific site.
- May schedules pick-ups.
- Other duties as assigned.
What you will bring to the table:
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Bonus points if:
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and customers.
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
OverviewApplication
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self – we like you that way.
You Will:
- Monitor inbound contact center queues and channels throughout the day to ensure staffing levels align with forecasted volume
- Track agent adherence to scheduled activities and flag deviations in real time
- Manage inbound WFM tickets, including schedule change requests and break/lunch modification approvals
- Review and update attendance tracking records to ensure accuracy for scheduling and payroll alignment
- Engage with team members and escalate behavioral trends to supervisors or leadership as needed
- Pull and analyze workforce data from our ACD/telephony platform and WFM system to support accurate scheduling decisions
- Capture, store, and report on historical call center statistics including volume, handle time, shrinkage, and off-phone activity
- Deliver daily and ad hoc WFM exception reports to leadership
- Assist in forecasting and capacity planning by providing data-driven insights on headcount needs across multiple lines of business
- Build expertise in IVR testing and QA tasks to support more senior team members
- Partner with supervisors, QA, and training teams to align schedules with operational needs
- Support coordination with BPO partners to ensure consistent adherence monitoring and reporting across all staffing channels
- Contribute to workforce planning discussions by providing reporting support and historical analysis
You Bring:
- 1–3 years of experience in a contact center environment, with exposure to workforce management, scheduling, or real-time monitoring
- Hands-on experience with Five9 as a primary telephony/ACD platform
- Intermediate to advanced Excel skills, including comfort with formulas such as VLOOKUP/XLOOKUP, IF statements, rolling averages, and pivot tables
- Familiarity with ACD or telephony platforms (e.g., Five9, Genesys, Avaya, or similar)
- Strong analytical mindset with high attention to detail and the ability to identify trends in data
- Excellent organizational and time management skills—able to manage competing priorities in a fast-paced environment
- Clear written and verbal communication skills; comfortable presenting data summaries to supervisors and leadership
Extra Credit
- Experience working with dedicated WFM software (e.g., Community WFM, Calabrio, NICE IEX, or Assembled.
- Experience with Tableau or a similar data visualization tool for building and maintaining operational dashboards and performance reports
- Familiarity with BPO partner environments and multi-vendor workforce coordination
- Background in healthcare, insurance, or another regulated industry
A Little More About Us:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
Benefits
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job#: 3042710
Job Description:
Data Entry Specialist
Location: Fully Remote (EST hours)
Duration: 1-3 month contract
Schedule: 7:30am-5:00pm EST
Position Overview
This organization is seeking detail-oriented Data Entry Specialists to support a high-priority provider enrollment initiative. These resources will help process a backlog of insurance enrollment applications by reviewing provider information, completing required forms, and submitting enrollment applications. This is a project-based engagement focused on improving application throughput and accelerating reimbursement recovery.
Responsibilities
- Review provider information within internal databases and systems.
- Accurately enter data into Medicaid and insurance enrollment applications.
- Complete and submit enrollment forms in a timely manner.
- Follow established processes and documentation to ensure accuracy and compliance.
- Maintain productivity targets while managing a high-volume workload.
- Collaborate with internal teams supporting the enrollment process.
Required Qualifications
- Strong attention to detail and accuracy.
- Previous data entry, administrative support, or coordinator experience.
- Comfortable working in databases, spreadsheets, and online systems.
- Ability to follow documented processes and procedures.
- Strong organizational and time-management skills.
- Ability to work efficiently in a high-volume environment.
Preferred Qualifications
- Experience working with healthcare, insurance, or provider data.
- Experience processing forms or other administrative documentation.
Project Details
- This is a project-focused engagement supporting a defined backlog reduction effort.
- Success will be measured by application completion, accuracy, and throughput.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Location: United States | Remote
Scope
This role is responsible for accurately registering patients, verifying insurance coverage, and ensuring all demographic, clinical, and financial information is complete and compliant prior to services. The position serves as a primary point of contact for patients, delivering high-quality customer service while addressing questions related to appointments, insurance, and registration processes. Additionally, the role supports appointment scheduling, financial counseling as applicable, and general administrative tasks while maintaining strict adherence to HIPAA, organizational policies, and documentation standards.
Responsibilities
Patient Registration:
- Accurately collect and enter patient demographic, insurance, and medical information.
- Verify patient identity following all HIPAA and facility protocols.
- Ensure all required forms and signatures are completed during registration.
Insurance Verification:
- Confirm patient insurance eligibility and benefits prior to service.
- Obtain and document pre-authorizations or referrals as required.
- Communicate any coverage issues or financial obligations to patients.
Customer Service:
- Greet patients and visitors warmly, providing courteous and efficient service.
- Answer patient questions regarding appointments, insurance, and registration processes.
- Address and resolve patient concerns or direct them to the appropriate personnel.
Scheduling and Coordination:
- Schedule, reschedule, and cancel appointments as needed.
- Coordinate with clinical and administrative teams to ensure accurate patient flow and documentation.
Compliance & Documentation:
- Maintain accuracy and confidentiality in patient records.
- Follow all compliance, privacy, and security guidelines (e.g., HIPAA, hospital policy).
- Report and correct registration errors promptly.
Financial Counseling (as applicable):
- Discuss patient financial responsibilities, co-pays, and payment options.
- Collect co-pays and provide receipts when applicable.
General Administrative Support:
- Answer phones, respond to emails, and perform general clerical duties.
- Maintain organized registration areas and supplies.
- Assist with training new registration staff as needed.
Qualifications and Experience
- High School diploma or GED required.
- 1-3 years of experience in patient access or revenue cycle roles, including insurance verification, prior authorizations, No Surprises Billing, and scheduling required.
- Experience communicating with patients via phone, text, and email using web‑based systems required.
- Experience with CERNER or EPIC EMRs is preferred.
- Experience working in a contact center environment is a plus.
- Ability to manage a high volume of calls while providing professional, patient‑centered service
- Strong verbal and written communication skills, including the ability to resolve issues calmly and effectively
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
- Strong organizational skills with high attention to detail and accuracy
- Ability to prioritize tasks, work independently, and adapt to changing operational needs
Physical Demands and Working Conditions
- U.S. based fully remote, home‑based position.
- Requires reliable internet and a quiet, private workspace to maintain patient confidentiality.
- Prolonged sitting while working at a computer and using a phone or headset.
- Frequent typing and data entry across multiple systems.
- Ongoing speaking and listening to communicate with patients and team members.
- Work performed during scheduled shifts; occasional overtime may be required based on business needs.
Benefits
- FLSA Classification: Non-Exempt
- Benefits Offered:
- Employer sponsored Medical, Dental & Vision
- Short-term and Long-term Disability, and AD&D Insurance Plans
- Flexible Time Off Plan & Paid Holidays
- Employee Referral Bonus
Overview
Abax Health is a healthcare technology company dedicated to enhancing the patient’s financial experience through data-driven engagement. Our platform and tech-enabled services enable hospitals and health systems to identify patients at financial risk, personalize outreach, and optimize patient access operations. By combining empathy with innovation, we empower providers to improve outcomes and drive operational performance.
Mission & Vision
Ensure that every patient receives the care they need, when they need it. To be the trusted source of patient access innovation increasing revenue and transforming patient access and financial clearance by reducing administrative burdens, uncovering untapped revenue, and improving the financial and clinical outcomes for patients and health systems across the United States.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job Description
Job Summary
Community Health Systems is hiring a Cerner Specialist – Patient Accounting to join our EHR Team. This role will help implement, manage, and modernize the Cerner Patient Accounting Application. As a Specialist, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.
Essential Functions
- Cerner Specialist is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Patient Accounting Application(s).
- Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor’s degree or 8 years direct application experience.
- 6 years direct application experience
Preferred Experience
- 8 -10 years direct application experience
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job Description
Job Summary
Community Health Systems is hiring a Cerner Application Analyst – Charge Services to join our EHR Team. This role will help implement, manage, and modernize the Cerner Charge Services Application. As an Analyst, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.
Essential Functions
- Cerner Application Analyst is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Charge Services Application(s).
- Resolves complex technical problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or related field required or 3 years of direct application experience.
- 1-3 years of direct application experience required
- 3-5 years of direct application experience preferred
- Experience with Agile methodologies or software development lifecycle processes preferred
Knowledge, Skills and Abilities
- Strong understanding of application systems and business process design.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal abilities to collaborate with cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality work on time.
- Proficiency in documentation and use of product management tools.
Licenses and Certifications
- Certified Revenue Cycle Professional (CRCP) – American Association of Healthcare Administrative Management and/or
- Certified Revenue Cycle Representative (CRCR) – Healthcare Financial Management Association
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