Writing Generalist

Basic Information

Ref Number  

Req_00108247

Last day to apply  

25-Sep-2023

Primary Location  

Home Office – United States

Country  

United States of America

Work Style  

Remote

Description and Requirements

Position Summary:

Calling all wordsmiths!  

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

Role Responsibilities:

  • Research, create and edit short-form written content in a variety of forms (examples are short blog posts, emails, brief essays, story synopses, summaries, cover letters, etc.) while adhering to factual accuracy and style guidelines for voice and creativity
  • Analyze and evaluate short form written content for factual accuracy and adherence to style guidelines.

Required Experience, Skills & Competencies:

  • Excellent writing skills, as evidenced by writing samples, work history, and academic coursework
  • Professional writing experience preferred (copywriter, journalist, technical writer, editor, etc.)
  • Bachelor’s degree and / or relevant experience, with certification or graduate degrees preferred in selected subject matter domains
  • Native English speaker
  • High level of creativity and logical skills
  • Subject matter expertise in in one or more domains or fields of study (popular culture, social sciences, STEM and professional services) see domain list

Popular Culture: Beauty, Fitness, Pop Music, Entertainment, Sports, Current Events, Travel, etc.

Social Sciences: Fine Arts, History, Anthropology, Political Science, Sociology, Education, etc.

S.TEM+: Biology, Chemistry, Physics, Mathematics, Statistics, etc.

Services: Medicine, Law, Accounting, Engineering, Software Development, etc. 

  • Able to work independently and with a low level of supervision
  • Attention to detail and strong communication skills

Location: Remote, USA residents only

Pay: The base compensation range for this position is $25 – $28/hour commensurate with experience. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.

Ready to make an impact on AI technologies from the comfort of your own home?

If you are interested, please submit application and upload your resume. We’ll review your qualifications and get back to you with further details and next steps.

About TELUS International AI

We help companies test and improve AI systems across a range of applications, from better search results to enhanced speech recognition, and so much more. Learn more at http://www.telusinternational.com

TELUS Values

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description 

Position Summary:

Calling all wordsmiths!  

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Chat Administrator (Remote)

  1. ob Information:
    1. Job Description:
      • The “Chat Administrator” position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of the Discord server. 2) Banning users that have multiple and repeat violations of the rules of the Discord server. 3) Muting users that have violated the rules of the Discord server. 4) Investigating reports made by users about violations of the rules of the Discord server. 5) Managing the Chat Moderators. 6) Managing the Discord server when higher levels of management are not present.
    2. Pay Rate:
      • The Pay Rate for this position is $14.50 per hour.
      • The Pay Cycle is Weekly starting from Monday and ending on Sunday.
    3. Qualifications:
      1. Must be 18 years of age or older.
      2. Must have a High School Diploma or GED.
  2. Company Information:
    1. Equal Opportunity Employer Disclosure:
      • No matter how you identify in this crazy world, The Mayeaux Foundation, will forever stand for fair and equal hiring practices and opportunities. The Mayeaux Foundation does not (will not) discriminate race, religion, ethnicity, sexual orientation, gender and sex identity. Come join us and help build a community that is worth lasting.
    2. About the Company:
      • We, The Mayeaux Foundation, are a company based in Castle Rock, Colorado and we strive and stand for equality while managing our company. Our company offers services such as computer programming courses on a variety of programming languages. We plan on launching our own social media app and bank account.

Director of Product, Trust and Safety

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, or Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

Job Description
What’s the role?

The Trust & Safety product team’s mission is twofold: build products to ensure the Etsy marketplace aligns with our marketplace standards, as well as legal and regulatory requirements for our worldwide community of buyers and sellers, and reduce risk to Etsy and to our members through user-facing compliance work.

Your team’s focus areas in 2023 include Product Safety, compliance with our Handmade policy, and detecting and removing Prohibited/Restricted Content, among others. You’ll collaborate with cross-functional partners (including engineering, design, and analytics, our in-house legal team, Trust & Safety operations, and our buyer and seller community) to capture requirements, prioritize projects, and execute on the T&S team’s roadmap. You will craft experiences to mitigate friction introduced by compliance and strengthen the trust that members have in the platform. In other words, you will own and develop a product strategy that strikes the right balance on legal & policy requirements, efficient operations, and user experience.

This is a full-time position reporting to the Senior Director, Product Management and the base salary range will be 218,000 – 283,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What’s this team like at Etsy?

Partner closely with the GM for Trust & Safety to craft policy, ensure business goals are met or exceeded, and manage the rapidly changing environment of T&S.
Your team will include 2-3 product managers.
What does the day-to-day look like?

Collaborate with T&S Operations, Legal, and cross-functional partners to define and prioritize the highest impact projects and adapt to changing laws and regulations across all geographies where Etsy is present.
Regularly present to company executives on roadmap progress, strategy and prioritization.
Be responsible for the product strategy and roadmap. Prioritize work thoughtfully and communicate commitments and updates to partners on an ongoing cadence.
Lead multiple PMs as they drive their squads’ execution by collaborating closely with cross functional partners.
Own the performance (and measurement) of the team’s product experiences, including impact to the business and our customers.
Work with operational analysts to find opportunities, and craft both back-end and customer-facing solutions to address compliance issues.
Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
Qualifications
Qualities that will help you thrive in this role are:

Proven track record leading complex product initiatives, including scaling through Machine Learning and AI
2+ years of experience developing a team of product managers.
Passionate about solving real customer problems and advocating for our member needs.
Strong experience delivering impact in compliance or a related domain.
Committed to balancing customer experience with meeting legal and compliance requirements.
Experienced using qualitative and quantitative data to make product decisions. Knowing when and how to balance data with intuition.
A natural collaborator who knows how to drive decision-making and has the ability to influence through informal authority.
Inspiring, engaging and a clear communicator. By knowing your audience, you communicate across departments including PM, Design, Finance, Engineering, Research, Operations, and Etsy leadership.
Nice to have: Experience working with commercial regulations, both within and outside of the US.
Nice to have: Experience working in a two-sided marketplace and/or ecommerce.
You have a strong belief in Etsy’s vision, mission and values.
Additional Information
What’s Next

If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you’ll be able to identify which ones within the location header of each job description. We’re open to remote hires from all U.S. states except Hawaii and Alaska.

Credit Risk Specialist (Remote)

Compensation Range : $17.00-$23.07 per hour

Credit Risk Specialist (Remote)

Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What you’ll be doing:

Responsible for following credit strategies as directed by the Credit Supervisor.
Identify and report significant operational and customer issues requiring further escalation to the Supervisor.
Maintain SLA for review orders that stop due to exceeding credit limit.
Maintain SLA for Kana email boxes.
Identify potential fraudulent orders and escalate to Credit leadership as quickly as possible to mitigate loss.
Collaborate with Customer Success Consultants and Sales to identify risk challenges and minimize exposure to Staples as appropriate while still providing the best possible focus toward continuation of service to our customers.
Utilize both internal and third-party financial data to gather information for the purpose of risk analysis.
Utilize cross functional tools to mitigate unnecessary exposure.

What you bring to the table:

Excellent communication skills.
Microsoft Office Suite – Basic.
Ability to present a high level of professionalism and diplomacy to all customers.
Ability to exemplify the concept of highly responsive and world class service.

Qualifications :

What’s needed- Basic Qualifications:

High School diploma or GED.
2+ years of related work experience.
1+ year of experience using 3rd party reporting agencies to accumulate and analyze credit data.

What’s needed- Preferred Qualifications:

Associate degree in Accounting or other Business related discipline.
Advanced Microsoft Office Skills
Ability to read and analyze financial statements.
Call Center/High Volume Distribution Operation

We Offer:

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Credit Coordinator

Job Posting:

We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Jones Stephens. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.

We are currently seeking a Remote Credit Coordinator to join our team!

Responsibilities:
Work on credit accounts, following guidelines established for the organization
Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status
Help customers with questions/problems on their account
Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor
Approve order ticket releases for credit accounts on restriction
Send out lien notices/certified letters
Provide sign-off on commercial and residential lien waivers
Update and summarize receivables
Notifies/resolves uncollected COD’s and processes/resolves NSF checks
Research/resolve credit card charge backs
Approve tax exempt forms and issue tax credits
Processes payments for open customer accounts
Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables
Qualifications:
Credit experience of 2-5+ years
Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Effectively communicate in writing and verbally
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Strong and accurate data entry skills
Ability to perform basic math functions
Jones Stephens is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Jones Stephens offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $25.39

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.