Payroll Administrator (2884)

We have an exciting opportunity for a talented Payroll Administrator with experience in a fast-paced, high growth environment. This position is 100% remote.

The Payroll Administrator will be responsible for full cycle payroll and backup timesheet processing. The Payroll Administrator is responsible for ensuring the accuracy of preliminary and final payroll reports, timesheets, and reconciliations.

Duties and Responsibilities:

Process multiple bi-weekly payrolls
Assist with new employee setup, training, and terminations
Collaborate with Timesheet Administrator to ensure labor is complete and accurate for payroll submission
Ensure compliance with statutory regulations, company policy and internal controls
Reconcile payroll account balances to general ledger
Participate in the implementation of payroll system upgrades and changes, including user testing
Support the timely response to tax notices, wages orders and payroll related correspondence
Reconcile quarterly and annual payroll tax filings
Provide the highest level of customer support for both internal and external customers
Perform full cycle timesheet processing which includes timesheet review and correction, as well as labor, leave and special pay postings
Work closely with management, employees, and other functional areas to resolve timesheet issues
Support various internal and external audits
Other related duties as assigned
Required Skills and Experience:

Clearance Required: None. US Citizenship required for work on DoD contracts.
3+ years of Payroll experience
Experience with Deltek Costpoint Time and Expense is required
Experience with ADP WorkForce Now
Must be detail-oriented and able to work under pressure to meet deadlines
Strong organizational and analytical skills
Strong and effective communication, both written and verbal
Strong interpersonal skills
Intermediate Microsoft Excel skills
Desired Experience:

Self-starter with ability to learn and excel in fast-paced environment
Experience with Cognos (BI) reporting is a plus

LI-REMOTE #LI-KK1

Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, DC Metro, Florida, Hawaii, Maryland, and Massachusetts.

Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant will be subject to a background investigation.

Specialist Order to Cash – REMOTE

Primary Posting Location : City Tulsa Primary Posting Location : State/Province OK Postal Code 74101 Primary Posting Location : Country US Requisition ID 2023-429598 Position Type Full Time Minimum USD $16.50/Hr. Maximum USD $17.00/Hr.
Summary
Specialist Order To Cash

At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you’ll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:

Process orders, deductions, and create contracts.
Manage Claims and Accounts Receivables.
Able to address any potential order/deduction/contract issues.
Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
Communicate regularly with management advising any critical issues or opportunities.
Provide reports to clients/customers as needed.
Qualifications:

Associate’s Degree or equivalent office experience
1-3 years of experience in Customer Service and working in a fast-paced environment
Preferred experience in accounting, finance or other related fields
Excellent written and verbal communication skills
Strong proficiency in Microsoft Office with a focus on Excel
The pay range for this role is $15.00 to $20.00 per hour.

Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.

Essential Job Duties and Responsibilities

Order Entry Administration

Process orders, deductions, or contracts into management system in a timely manner
Proactively address any potential order/deduction/contract issues
Provide timely and thorough communication to all of our valued clients and customer
Communicate regularly with management advising any critical issues or opportunities
Participate in client/customer conference calls as scheduled; providing feedback and insight
Reporting

Provide reports to clients/customers as needed
Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job
Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required)High School Diploma or GED or equivalent experience

Field of Study/Area of Experience:

1-3 years of experience in Customer service
Skills, Knowledge and Abilities

Excellent written communication and verbal communication skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Strong prioritization skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Team building Skills
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Manager, Content and Knowledge Management Product Operations Canada or United States

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb is a global community based on connection and belonging. The Community Support team supports this mission with a vision to ‘build the world’s most loyal travel community through exceptional service’.

Community Support Platform (CSP)

Customer Vision: Success is about delivering exceptional customer service for our users – both self help and human support – throughout their Airbnb journey.

Business Vision: We believe that community support will be a significant differentiator and driver of Airbnb’s global success and growth. We deliver exceptional customer service at scale by building platform capabilities that power the community’s experience.

The Difference You Will Make:

We’re looking for a Manager, Content and Knowledge Management Product Operations to join our Content and Knowledge Management team. We are a part of the Community Support Platform organization and we are looking for an experienced manager with deep subject matter expertise in applying content and knowledge management strategy and operations to transform digital support experiences, utilizing AI tools to streamline the content production process while optimizing our knowledge bases for top performance leveraging large language models.

You have a passion for delighting customers through the entire support journey, including digital channels, automated product support and 1:1 customer support interactions. You are continuously focused on improving the end-user experience through great quality content that is easy to consume, focusing on our frontline agents and external community.

You are the right fit to push the limits of the digital service space by establishing thriving, agile content operations from the ground up our content strategy and operating models for Visual Content, Multimedia, Rich Media, Social Media, dynamic and guided content, etc.

You are experienced in managing content writers and knowledge/technical writers, with a passion for developing talent and enabling them. You are focused on quality and can demonstrate ample experience driving the correct message in line with a brand’s voice and tone, working cross-functionally with other teams like Marketing, Service and Experience Design, Product, UX Writing, Comms, Localization, Legal, Product and Program Management.

You can articulate the key role knowledge plays on the success of support teams, and structure and enable the team to ensure that human and virtual agents have access to the applicable knowledge information.

You are comfortable with ambiguity and can thrive in a fast-paced environment. You are an expert in content and knowledge development and set-up your team’s processes and mechanisms so the operation can respond rapidly and effectively to changing priorities, contributing to clear customer and business outcomes.

A Typical Day:

Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation
Work cross-functionally with Product Marketing, Marcomms, Legal, Localization, Host Comms, Creative and UX Writing to orchestrate impeccable content for company wide releases
Partner effectively with experts in LLM tuning, information retrieval, and model development to create innovative products and features
Leverage AI to create and deliver resonant content
Implement AI programs that improve how the team works and what value our customers get
Collaborate with cross-functional teams to ensure content is aligned with business goals, brand voice, and user needs
Partner with Community Support leadership and XFN partners to evolve Knowledge strategy
Partner with Product and Engineering teams for best in class content delivery solutions
Define and develop standards for digital content that inform its operationalization
Drive voice and tone standards documentation, partnering cross-functionally with the broader writing community
Establish processes and mechanisms for planning, creation, delivery, and governance of high quality content
Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources
Your Expertise:

10+ years experience in content and knowledge management or related fields
4+ years of experience leading a team of content authors and/or technical writers, with a track record of success providing coaching, feedback, and professional development opportunities to team members to help them achieve their career goals
Proven understanding of emerging digital trends and being a thought leader promoting innovation in the space
Experience with AI solutions and tools
Experience working in matrix global organizations
Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems
(like jira and asana)
Familiarity with Taxonomy and Information Architecture
Experience working with a customer service team and/or operations team is highly desirable
Agile training/certification/experience, including scrum, kanban, nimble, is a big plus
Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$155,000—$195,000 USD

Insurance Specialist

ay Range:$16.21 – $25.93

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Data Entry-Audit Intake Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Must dedicate at least 20 hours per week

Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints