Operations Management Specialist

Position Type: Independent contractor

Location: Remote

Wage: $60-$75/hour

Estimated weekly hours: 5-15

“Dang! [Your name goes here] knows how to establish a system that works!”

As the Operations Management Specialist working with Fertility Bridge, you will help establish and implement company wide processes.

You help us work like a well oiled machine!

But how do you know if this is your dream work and if Fertility Bridge is your dream client?

If you answer yes to these three questions:

  1. Do you enjoy creating processes that account for every detail of how things are done?
  2. Do you have a track record of success with EOS, the Entrepreneurial Operating System®?
  3. Can you use the tools you are provided to establish structure that instills accountability and execution?

YOUR MISSION

Should you choose to accept it, is to help Fertility Bridge establish and document company wide systems.

The Operations Management Specialist will be responsible for the following outcomes:

  1. Processes established and documented for how the company establishes and documents operations, sales, and financial processes. Including recorded training. Procedural documentation: exactly how, not generally what. Including where it lives and who is allowed to make and update which processes.
  2. Company wide system for documenting and closing loop on Rocks, Milestones and tasks for achieving outcomes. Detailed and fully accounted for by employee or contractor in Asana. Employee or contractor suggests Rocks, tasks, milestones and deadlines. Is accountable for outcome and deadline, more than milestone. Tries to beat it. Closes loop about progress toward outcomes with manager.

The tools we provide for you to achieve the outcome:

  • Outcome hub for each employee and contractor that states their seat outcomes that they agree to. Includes what we have and do not have for them to accomplish the outcome. 
  • Outcome hub template to make for new seats to manage people accountable for
  • Templates for Records for contractors and employees
  • Asana subscription with ability to view all of team’s Asana tasks
  • Subscription to video training software, Loom
  • HR team to onboard new employees and contractors once new system is established 
  • Accountability chart

Some things we do not provide:

  • Accountability chart still being updated, the old structure does not fit Inside Reproductive Health
  • HR onboarding process is incomplete. No system for who gets exactly what. Disconnect between recruiter and hiring manager 
  • No formal training on the Entrepreneurial Operating System (EOS) or its People Analyzer
  • Don’t have a template for how Looms are to be created. Might not be organized like courses. Loom videos may not be organized or dependent on other programs
  • Employee evaluation and independent contractor system is brand new, remains to be tested
  • No employee handbook
  • Our process for acknowledging seat outcomes is still being rolled out
  • Process for Rocks does not exist. Employees and contractors have not been trained on how to close the loop with to do’s and rock status. 
  • No training system for contractors and employees on how they set milestones, acknowledge to do’s, and organize them in Asana.

HOW TO APPLY

If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the email in your inbox, please check your spam folder – sometimes Hireology emails end up there.

You will receive instructions on next steps after your application materials have been reviewed. As a remote company, we rely on remote working technologies to serve our clients. In evaluating new employees, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing. 

Contracting Process

  • Screening Call: 20-30 minutes
  • Fit Interview: 60-90 minutes
  • Two Paid Assignments
  • Continued work based on your terms

Social Media Specialist

At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity.  These values guide our interactions with each other, our customers, and the community.

Position Overview

The Social Media Specialist is responsible for helping to develop and implement our Social Media strategy to increase our online presence and improve our marketing and ecommerce sales efforts. They will partner closely with key stakeholders within our marketing department to execute their work.

What You’ll Do

  • Work with the marketing department leadership to develop and implement the Becker brand social media strategy.
  • Develop brand awareness and generate in-bound traffic by developing a strong content strategy in support of brand campaigns and business initiatives.
  • Produce and oversee social media content.
  • Lead content calendar creation in partnership with key stakeholders
  • Partner with the creative team to develop and execute planned content.
  • Build and maintain the brand’s social media profiles and presence.
  • Develop specific channel content strategy.
  • Define and report on key social media KPIs.
  • Measure the success of social media campaigns.
  • Prepare reports on key social media analytics and progress towards the consumer marketing and social media key performance indicators.
  • Stay up to date with the latest social media best practices and technologies.
  • Use social media marketing tools and platforms such as Meltwater to deliver messaging.
  • Make recommendations on new platforms, content strategies, or tactics that can help build the community and brand.
  • Attend educational conferences – up to 10% travel.
  • Monitor SEO and user engagement and suggest content optimization.
  • Oversee audience engagement.
  • Leverage social listening tools to monitor brand conversations, engage with the community and report key insights, both proactively and reactively.
  • Monitor social platforms for timely and relevant trending moments to insert the brand
  • Manage guest feedback on social channels both reactive (i.e., addressing complaints in an appropriate manner) and proactive (i.e., praising guests who demonstrate advocacy on behalf of our brand).
  • Engage in relevant social discussion about the organization, brand, competitors, and/or industry from existing customers and new guests/audiences.
  • Communicate with industry professionals and influencers via social media to create a strong network.
  • Oversee the network of influencers to produce and deliver unique content.
  • Collaborate with social community to develop User Generated Content.
  • Develop and nurture strong community through social channels.
  • Initiate conversations with our brand advocates and communities.
  • Proactively identify opportunities to engage with target audiences in the social space.
  • Lead the sourcing of and outreach to third-party brands and companies for social-forward collaborations.
  • Support customers service by trafficking cases that arise through social media engagement.

What You’ll Need to Succeed

  • Bachelor’s degree in marketing or related field preferred. Equivalent experience may be considered in lieu of a degree.
  • Minimum 2-3 years of experience as a Social Media Specialist or similar role required.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, TikTok, and of social media best practices.  
  • Understanding of SEO and web traffic metrics.
  • Good understanding of social media KPIs, ability to analyze results and make recommendations for improvement.
  • Understanding of SEO and web traffic metrics.
  • Education or accounting experiences a plus.
  • Experience working in a complex or matrixed environment.
  • Ability to work in a fast-paced, highly regulated environment.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Strong leadership and collaboration skills and experience effectively managing requests from numerous stakeholders.
  • Excellent written and verbal communication skills and an ability to work effectively with all levels in an organization. 
  • Creative mindset; ability to create relevant content for Becker audiences and followers.

$55,000 – $65,000 a year

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you’re excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn’t align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don’t hesitate to take the leap and apply today!

Marketing Operations Direct Mail Associate

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. We deliver integrated, virtual care across chronic conditions that combines clinical best practices with the science of behavior change to improve member health and reduce the cost of care.

Job overview:

We are looking for a Marketing Operations Direct Mail Associate. Omada’s Marketing team is focused on the first part of Omada’s mission – to inspire people everywhere to take the first step toward lasting, healthy change. We understand our audience, know what makes Omada different, connect these two things to tell a great story, then measure and optimize its success.

The Marketing Operations Direct Mail associate will be responsible for:

Working with cross functional partners to ensure direct mail and print marketing materials are deployed
Owning current state of direct mail processes and ensuring SLAs/submission processes are being followed
Ensuring direct mail/print materials are QA’d and submitted to vendor to ensure desired in-hands dates are met
Managing direct mail data/files for campaign submission to ensure proper execution
Maintaining vendor relationships including to ensure time and cost savings are being maximized
Managing direct mail invoice validation and tracking for budget management
Optimizing direct mail processes to decrease complexities and increase efficiency
Your impact:

As a Marketing Operations Direct mail Associate at Omada Health, you’ll work with internal stakeholders to schedule, segment, QA and submit to vendors our direct mail efforts. Beyond your weekly campaign work, you’ll own strategic initiatives to evolve our craft and scale our efforts.

Working in tandem with the Marketing Operations Manager to plan, build and deploy high impact campaigns, this role is extremely important to the Enrollment Marketing team and Omada Health as a whole. Successful campaigns are integral to reaching enrollment and revenue targets, preserving enrollment marketing as a strategic differentiator, and most importantly helping more people learn about and sign up for the Omada program.

You will be successful in this job if you have:

Have 2+ years of experience working with Direct Mail vendors to implement campaigns
Have a basic understanding of Post Office SOPs and requirements
Project Management Skills: you are able to work in a fast paced environment and manage your time and projects without dropping deadlines
Database management expertise: you are comfortable working with data to manage distinct contact lists/segments
Experience with marketing tools- Asana, SFDC, basic data analysis, data manipulation and analysis in spreadsheets.
Benefits:

Competitive salary with generous annual cash bonus
Stock options
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Work from Home stipend
Two giftable Omada enrollments per calendar year
…and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

Start with Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs.

Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement’s Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $77,600 – $97,000, Colorado Base Compensation Ranges: $69,840 – $87,300. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate’s skills and experience, and other business considerations.

Licensed Clinical Social Worker

Licensed Clinical Social Worker | Full- Time (30 Hours per Week), Remote

About Us!

Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!

OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.

Using the collective insight from nearly 1 million hours of professional intervention, we guide students to three areas of evidenced-based support: self-guided, community/peer interactions, and chat-based counseling provided by licensed Counselors. These areas of assistance are designed to match each individual student’s current needs, wants and goals as well as identify and refer to a higher level of care when needed.

The LCSW is responsible for providing clinical expertise for our practitioner cohort. This includes providing regular clinical supervision and guidance plus live support for practitioners delivering behavioral health interventions via the Kooth app/platform, overseeing clinical assessment where appropriate, and supporting clinical and risk escalations in line with policy.

If you are seeking a fun, professional culture, in a fast-growing company, look no further – Apply today!

Primary Job Responsibilities:

Clinical Behavioral Health

Provide live clinical guidance to Practitioners on shift to ensure they remain within the Scope of Practice in line with the evidence-based guidance as well as contract specification (sub-clinical).
Provide responsive asynchronous support to Practitioners regarding assessment and intervention through agreed processes and with support from Clinical Leads.
Advise the requirement for clinical escalation outside of the service, evidencing the need for this and ensuring the appropriate documentation is completed.
Provide referrals/warm handovers to external providers through an agreed care navigation process and ensures follow-up as appropriate.
Completes clinical audits to support Practitioner professional development and improve service user outcomes.
Remain current with evidence-based practice in the behavioral health domain generally and within digital health specifically and contributes to clinical policy and procedure reviews.
Contribute to discussions with products regarding required changes in line with best practices.
Support Practitioners to implement the i-RESPOND model into practice within day-to-day interactions outside of the more formal governance processes.
Contribute to training programs as guided by the training team and within own expertise area.

Safeguarding

Provide live support to the Practitioner team in the identification and de-escalation of risk.
Lead on escalation to emergency services and mandatory reporting where service users identity is known and a reporting threshold is met.
Inform the Clinical Leads of any new safeguarding risks identified and contribute to the mitigation of such risks.
Remain up to date with all safeguarding policies and procedures and work to embed these within day-to-day service delivery, identifying and escalating any challenges to implementation.
Work in co-production with Senior Practitioners to agree on the best course of action when faced with complex decisions, escalating to Clinical Leads as appropriate.

Digital Delivery

Provide direct support for service users where specialist clinical input is required. This will primarily be clinical assessments but may also include aspects of intervention (ensuring interventions remain at a sub-clinical level).
Engage with complex service users directly (including regarding risk management) at the request of Practitioners or Clinical Leads.
Ensures familiarity with all Practitioner requirements and service user pathways within the app/platform.

Analytics, Reporting, & Insights

Maintain own database relating to supervision and audit and provides aggregated metrics as requested by the Clinical Leads to support compliance monitoring and quality improvement initiatives.
Support the Clinical Leads with data analysis within the area of scope and makes recommendations for improvements based on day-to-day knowledge of service delivery.
Strong focus on monitoring outcomes focused practice, collecting feedback and insights regarding barriers, and making recommendations for change.

Stakeholder Management

Interacts with partner providers beyond warm handovers in a proactive manner to maintain and enhance relationships and trust.
Support the clinical leadership function in representing the company at stakeholder events and conferences within the area of responsibility.
Support Clinical Leads in disseminating what good looks like for clinical behavioral health across the company and specifically outside of the clinical service functions.
Support the Practitioner in understanding customer needs regarding the safe and effective delivery of youth behavioral health and helps them translate these into daily practice.
Qualifications
Education and Experience Requirements:

Clinical License in a related field, California specific
Master’s degree in a related field
Open to a flexible schedule including nights and weekend coverage required
Experience working clinically with youth (digital experience desirable but not essential)

Travel Requirements: This role is remote with occasional travel for continuous professional development opportunities.

Hours and Compensation: This position is full-time, 30-40 hours a week. Pay is up to $40.86 per hour based on experience.

Here are some of the exciting benefits you will receive as a team member at Kooth:

Excellent Medical, Dental and Vision benefits
Prescription drug coverage
Generous paid time off
8 paid holidays plus two, half-day holidays (Christmas Eve and New Years Eve)
401(k) retirement plan

Manager, Digital Asset Administration (Remote)

Job Description
This is a Remote hire position; Nordstrom is able to offer remote employment of this position in all US states except AR, MS, MT, NE, NH, ND, SD, VT, WV, and WY.

Who we are…

Nordstrom isn’t just another job — it’s a career. We are a leading fashion retailer offering the best of what is on-trend for men, women, and children since 1901. We believe in rewarding outstanding work, developing employees’ careers, and building long term customer relationships. As an enterprise Manager, Digital Asset Administration, you’ll have the opportunity to combine your passion for asset management and fashion to help our customers feel good and look their best.

Nordstrom is seeking a Manager, Digital Asset Administration to lead, govern and maintain our enterprise-level digital asset management (DAM) system, Adobe AEM Assets. This role is critical to promoting the DAM as our central asset management solution, aligning multiple business unit processes to system utilization, and guiding content architecture related to asset management. In addition, they will champion evolving the DAM with Adobe product development participation, roadmap product enhancements, streamlining user functionality adoption and enhancements, and maintaining system integrity.

A day in the life…

Leading & Developing a Team: Oversee the work and career development of a team of digital asset management professionals

Directly overseeing, mentoring, and training a team of Digital Asset Librarians that orchestrate the day-to-day operations of Nordstrom’s Adobe AEM Assets system
Overseeing the work of the Digital Asset Librarians ensuring effective workflow management and alignment to processes and procedures for digital asset management within Adobe AEM Assets
Investing in their direct reports career and skill development that complement their natural strengths, develop weakness areas and align with the Nordstrom Values
Modeling a strong and empathetic leadership style with an emphasis on continuous learning
Providing feedback in the form of appreciation, coaching and evaluation on an ongoing basis
Conducting one-on-one meetings regularly, half-yearly and annual evaluations to ensure performance alignment with employees
Creating opportunities for formal and informal asset management training, Adobe AEM Assets training and personal development
Hiring and on-boarding new talent into the Digital Asset Management Team as it changes or grows to ensure the right skill and culture fit
Adobe AEM Assets Governance: Lead and drive Nordstrom’s use and adoption of AEM Assets across the enterprise

Leads an AEM Assets Governance Council responsible for ensuring system standardization and utilization across several different user groups across the enterprise
Leads the DAM vision, guiding principles and prioritization of use cases/end-user experiences
Supports AEM departmental subject-matter-experts on the system best practices and utilization alterations to best serve their working group while staying compliant with the governance structure
Plays a hands-on role in system implementation for system functionality modules or new/existing group rollouts
Actively partners with Adobe account support to understand the AEM Assets product roadmap and Adobe’s Content Supply Chain development to translate it into how enhancements or system changes can benefit Nordstrom
Outlines on an annual AEM Assets enhancement/update plan that incorporates new releases from Adobe paired with current functionality but perhaps not utilized to its full capability
Serves as the single point of contact for our Adobe AEM Assets supplier relationship related to system development and advancing utilization within the Nordstrom user groups
Partners with other internal Product and Technology groups on any architecture, system integrations or enhancements requiring technical support
Maintains a current knowledge of the DAM industry, solutions and best practices
Content Architecture and Metadata Master: Guide how information is captured across the enterprise and content supply chain as it relates to Adobe AEM Assets and its role in the content ecosystem

Supports the enterprise as a critical decision-maker in the organization’s taxonomy, data classification and metadata as it pertains to and impacts the DAM system
Directs AEM Assets metadata schema used for cataloging assets and enabling effective search within the DAM
Determines the integration of metadata with AEM Assets from/to partnering enterprise systems to unlock automation and promote data uniformity
Continually refines and enhances the metadata schema to support an evolving organization and need for content
DAM System General Administration and Management: Oversee the system integrity, utilization and stability of AEM Assets

Serves as the face of digital asset management for the organization and day-to-day system leader
Provides technical subject matter expertise and business process knowledge to teams while gathering requirements and supporting business analysis
Actively completes system builds, configurations and development tasks for system enhancements
Evaluates submitted user feedback and filters global user needs for system changes and enhancements
Maintains a broad and evolving understanding of the organizational asset types, brands and products
Develops organizational protocols for ingesting, downloading, renaming, repurposing, rating, grouping, and archiving of assets, including automation in these areas as appropriate
Maintains a deep understanding of the organization’s IP rights management and procured asset rights management
DAM Maintenance: Oversee the maintenance of a working DAM system for all user groups and end users

Partners with Adobe to manage advanced troubleshooting related to Adobe AEM Assets bugs, beta issues or system outages
Plays the point of escalation for any issues that the Digital Asset Librarians cannot resolve or need advanced system expertise
Develops, and monitors organizational DAM reporting and success measures
Conducts regular audits on system utilization and data to increase system quality, resolve inconsistencies and correct workflow and/or system integration processes.
Adobe AEM Assets Training: Provide training and information to the organization to solidify system understanding and further support utilization

As a part of new/updated implementations, leads the communication planning and system training across multiple user groups that include various levels of users
Crafts training materials – including but not limited to training presentations, QRGs (Quick Reference Guides), Job Aids and training videos
Directs team to conduct new employee onboarding within the organization to ensure familiarity with the AEM Assets and understanding of role-specific responsibilities within the system
Supplier or Partner Management: When required, play the operational point of contact for DAM-integrated partners. This management can vary based on scope/engagement but could contain the following:

Assisting in scope, schedule, or delivery timing related to the outside supplier/partner
Solidifying partner roles and responsibilities as outlined contractually
Ensuring all parties understand ensuring project timelines and deliverables
Obtaining or delivering requirements, materials, specifications, or communication to progress the work
Communicating or escalating supplier or partner risks/issues with the appropriate single point of contact for that relationship when project progression will be impacted
Business Knowledge: Ensure an understanding of the overall JWN business and the Nordstrom/Nordstrom Rack customer

Keeps aware of JWN business goals and performance
Is attentive to business changes or technical shifts that may impact needed shifts within AEM Assets
Has a general understanding of the target customer segmentation and how it relates to their system governance
You’ve got this if you have…

3-5 years of related professional experience in Adobe AEM Assets system administration
Minimum of 2 years of experience in DAM administration
Bachelor’s Degree in Business, Information Technology, Marketing, Library Science, or equivalent experience
Ability to explain complex technical material clearly to users with varying levels of proficiency
General understanding of the asset development and workflow processes
Experience in system implementations and enhancements
Strong critical thinking, analytical and problem-solving skills
Strong willingness to learn and grow skills and abilities
Outstanding organizational and time management skills
Excellent verbal and written communication skills, including presenting to various levels within a matrixed organization
Demonstrated ability to motivate your co-workers and inspire a one-team approach
Gives and receives feedback with a positive intention
Intuitive problem solver with the ability to anticipate and action plan
Unwavering can-do attitude in a fast-paced, deadline-driven environment
Savvy and genuine negotiation skills
Challenges the status quo, champions change, influence others to change
Possess a profound curiosity and never afraid to ask “Why?”
Learns equally from successes and failures
Adobe AEM Assets administration within a large corporation or retailer preferred
Understanding of Adobe AEM Assets and Workfront Integrations a plus
TECHNICAL SKILLS:

Ability to work on both PC and Mac OS computer platforms
Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint)
General understanding of the different types of APIs (Open, Partner, Internal, Composite)
Competent in report development, analysis, and delivery
We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $90,000 – $175,000 annually, Colorado: $90,000 – $150,000 annually, Nevada: $90,000 – $150,000 annually, New York: $90,000 – $175,000 annually, Rhode Island: $90,000 – $150,000 annually, Washington: $90,000 – $175,000 annually