by twochickswithasidehustle | May 1, 2022 | Uncategorized
At the University of St. Augustine for Health Sciences (USAHS), we seek innovative people that focus on supporting our learners through every stage of their educational journey. Working at USAHS allows you to put students first, while being a force for good. We believe that advancing our communities starts with a diverse employee base, so that as we interact with others, we can build bridges to trust, respect, and understanding. At USAHS, we understand how important it is to be able to come to work as your full, authentic self, bringing with you all of the experiences and ideas that are uniquely ‘you’. Grow not only in your career but as a person. Be a force for good. Be the University of St. Augustine.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains clinical partner database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information.
- Processes customer and account source documents by reviewing data for deficiencies.
- Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Maintains data entry requirements by following established data program techniques and procedures; enters customer and account data by inputting alphabetic and numeric information on keyboard.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
- Combines data from both systems when account information is incomplete.
- Archives files to eliminate duplication of data.
- Receives and tracks university contract data to ensure compliance.
- Maintains clinical education site files and information based on input from affiliate clinical sites
- Assures accuracy of data for all clinical site locations to include contact information, corporate parent information, and site staff contact person.
- Manages expense reimbursement, certificates and vouchers to clinical instructors in accordance with the education support plan.
- Creates and distributes routine reports within the department and coordinates with other departments to prepare and submit monthly reports reflective of department activity, in accordance with accreditation requirements.
- Manages updates of clinical services handbooks, resources documents, and state implication information.
- Represents USAHS in meetings and conference calls.
OTHER DUTIES AND RESPONSIBILITIES
May perform other duties and responsibilities that management may deem necessary from time to time, including assisting with other departmental projects, activities and programs as requested.
POSITION IN ORGANIZATION
Reports to: Manager, Clinical Service Quality
Positions Supervised: N/A
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Attention to detail with the ability to work with accuracy in a demanding environment
- Ability to work with a sense of urgency; coordinate and accomplish a variety of tasks with tight deadlines
- Strong interpersonal skills, including effective verbal and written communication skills
- Ability to work collaboratively as part of a team and to interact effectively with colleagues, administrators and faculty members and students, as well as external constituencies
- Demonstrated ability to maintain confidential information
- Exhibited patience and positive attitude in establishing and encouraging a learning environment
EDUCATION and/or EXPERIENCE
- High school diploma is required; bachelor’s degree in healthcare, administration or management preferred
- Data entry and document management experience
- Computer proficiency required; specifically in MS Office suite (including Outlook, Word, Excel) and Adobe
TRAVEL
Not applicable
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
- Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results – Consistently achieving results, even under tough circumstances.
- Innovation – Creating new and better ways for the organization to be successful.
- Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
APPLY HERE
by twochickswithasidehustle | May 1, 2022 | Uncategorized
Job TypeFull-timeDescription
Full-time – Fully Remote – Must be willing to work 8:00 a.m. to 5:00 p.m. Pacific Time
FRASCO Inc. is seeking an energetic and organized individual for the position of Team Lead for our Assignment / Date Entry Group. This individual must thrive in a fast-paced environment, love technology and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be a fast learner.
ABOUT US:
Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors.
The Administrative Data Entry Assignment Coordinator is a fully remote position; however, the applicant must be willing to work 8:00 a.m. – 5:00 p.m. in the Pacific Time Zone.
Administrative Data Entry Assignment Coordinator Responsibilities:
Duties/Responsibilities:
- Assesses incoming referrals and when complete, assigns to the team to be opened in an accurate, efficient and timely manner.
- Works with clients, managers and sales staff to obtain missing information on referrals.
- Assists manager in maintaining and updating system-wide database.
- Ensures confidentiality and security of sensitive data and reports.
- Answers and directs phone calls.
- Performs other duties as assigned.
Requirements
Required Skills/Abilities:
- Excellent organizational skills and attention to detail.
- Strong supervisory and leadership skills.
- Thorough understanding of data entry methods, equipment, and procedures.
- Proficient with Microsoft Office Suite.
Education and Experience:
- High school diploma or equivalent required; Associates / Bachelor’s degree preferred.
Compensation and Benefits
- Competitive hourly rate
- Medical Benefits including Dental and Vision
- Life Insurance
- FSA
- Paid Time Off
- Paid Holidays
- 401k plan with matching
- Fun and positive work environment
This is a Full-Time Hourly / Non-Exempt Position. Join a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 55 years! All replies will remain confidential. EOE
APPLY HERE
by twochickswithasidehustle | May 1, 2022 | Uncategorized
Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.’s ‘house of brands’ portfolio has expanded to now include four individually distinct ecommerce brands — Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We’re large enough that you’ll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
What’s the role?
We are looking for a social media professional to support Etsy’s global social video efforts, with a special focus on short video formats such as TikTok, Instagram Reels and YouTube Shorts.
As the Social Media Producer you will work closely with social channel leads, as well as an array of talent, sellers, and UGC creators, to develop and create short form content that will define Etsy’s voice across these key channels. Are you a digital content creator who is obsessed with creating short form video, and passionate about Etsy’s marketplace for creators? If so, this could be the perfect match.
What does the day-to-day look like?
- Partner with social channel owners to produce and curate a steady flow of content for TikTok, Instagram Reels and YouTube Shorts, including original photo and video content
- Maintain the integrity of the Etsy brand, ensuring that our content is uplifting and inspiring to sellers and buyers alike, amplifying Etsy’s mission of keeping commerce human
- Be a steward of Etsy’s brand and voice, particularly on TikTok, working to evolve Etsy’s strategy and vision for the channel
- Ensure platform and audience intentionality for each piece of content you pitch, produce and publish
- Collaborate with channel leads to brainstorm and develop repeatable video formats and franchises across channels
- Identify trending content across social video platforms, especially opportunities for Etsy to thoughtfully and meaningfully engage
- Proactively identify, vet and repurpose products, shops and/or existing UGC content that aligns with Etsy’s values and standards for Etsy’s global brand, international and seller channels.
- Actively test, optimize, and evolve the short form video approach across channels, surfacing key insights to the social team as well as our marketing partners to drive views, engagement and channel growth.
- Thoughtfully syndicate new and existing content across channels, ensuring that content is appropriately adapted for each channel and audience.
Qualifications
Qualities that will help you thrive in this role are:
- 3+ years experience creating social media video for a large brand or publisher
- Deep knowledge of the social video landscape and social trends, possess a keen awareness of the difference between successful consumer and brand content
- Extensive knowledge of measurement and performance for social video as well as content discovery and CMS work streams
- Experience producing photography and video content for a brand and can write copy for social media video formats
- Passion about supporting small businesses, creativity and craftsmanship and care deeply about building the Etsy brand for key audiences
- Able to balance multiple projects and priorities, while acting nimbly to support emerging trends and opportunities
- Understanding of in-platform editing and creation tools on social platforms like TikTok, Instagram, and YouTube
- Experience with Adobe creative creative tools (Photoshop, Adobe Premiere Pro) is a must.
Additional Information
What’s Next
If you’re interested in joining the team at Etsy, please send a cover letter and resume telling us why you’d be right for the position. As you’ve hopefully seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So write to us and tell us what you’re all about.Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
APPLY HERE
by twochickswithasidehustle | May 1, 2022 | Uncategorized
Job Description
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company’s Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
- Monitor social media platforms
- Respond to customers posts and private messages in a timely manner
- Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
- Resolve customer complaints and problems to the satisfaction of the customer and escalate as needed to appropriate escalation distribution groups.
- Ability to work independently, adhere to work schedule and manage regular duties with minimal supervision
- Own open issues and work closely with escalation partners to identify, document, and monitor any and all exceptions and communicates the occurrence and updates to the appropriate teams
- Use technology tools as directed and within established guidelines
- Maintain confidentiality of the organizations customer data
- Participate in individual and team trainings and meetings to ensure knowledge is up-to-date
- Maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into contact center systems as required
- Monitor product reviews and respond to customer questions on the website
- Support of Ship to Store and Store 6 initiatives
- Other miscellaneous duties assigned
- Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness
- Report on trends or provide additional data when requested
Pursuant to Colorado regulations, if this job is performed in Colorado, the hourly pay rate range is $17.50-$19.00
LI-REMOTE
Experience and Skills
- Previous customer service experience
- Demonstrate excellence with listening, verbal, and written communication skills
- Working knowledge of computers, office software, email, and Salesforce
- Sound judgement and ability to prioritize and maintain a schedule
- Ability to navigate and multi-task
- Must have the ability to abide by all of Carters policies and procedures, specifically the attendance policy
- Familiarity with social media channels (Facebook, Instagram, and Twitter)
- Resourceful and solution oriented
- Team player. Operates effectively in a fast-paced, deadline-driven environment
- Minimum 6 months of customer service experience
- Call center, Consumer Affairs, Retail and/or eCommerce experience
- Ability to work in a highly structured environment
- Ability to work in a competitive performance driven environment
- Ability to handle repetitiveness of contacts from internal and external customers
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computer
- Follow work from home policies
- Holiday work schedule as defined by management and business needs/volume
- Comply with blackout periods as determined by management
NOTE- THIS POSITION DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE DUTIES DESCRIBED MAY BE CHANGED OR REASSIGNED AT THE DISCRETION OF MANAGEMENT, AND THE EMPLOYEE MAY BE REQUIRED TO PERFORM DUTIES THAT ARE NOT LISTED IN THE POSITION DESCRIPTION.
APPLY HERE
by twochickswithasidehustle | Apr 29, 2022 | Uncategorized
REMOTE /DIGITAL HEALTH /FULL-TIME
The Company
Fuzzy is your pet health partner. On a mission to make pet care more accessible, Fuzzy is a subscription-based service offering members 24/7 Live Vet Chat support, virtual vet consultations, and on-demand answers from a team of licensed, on-staff pet health experts. Fuzzy also offers pet parents vet-tested and recommended products and personalized programs for nutrition, training, and obedience.
Through technology, we’re creating a different type of relationship between pet parents and their veterinary caregivers – one that’s personal, empowering, and focused on improving the lives of animals.
The Role
We are looking for full time Veterinary Support Specialists for our overnight shifts to provide Fuzzy Pet Health customers with a compassionate, thorough, and a medically excellent tele-health experience. Our customers subscribe to the Fuzzy Pet Health digital health experience to get professional, point of need advice about all manner of issues they are having with their pets. You’ll be responsible for using an evolving diagnostic framework to evaluate, consult, and advise pet owners, and following up with customers to ensure successful outcomes.
You’ll use your expertise and training to triage inbound emails and chats, ranging from counseling customers who are experiencing urgent and emergency issues, needing to stabilize their pet and get them to an urgent care facility, to talking owners through minor issues and providing general advice on issues like food allergies, nutrition, dermatology, and parasites.
What We’re Looking For
CVT, RVT, or LVT or currently studying to achieve accreditation
Actively enrolled DVM students are also welcome to apply
At least 5 years of clinical experience
You love pets and are passionate about helping owners be awesome pet parents
Excited about the potential for digital transformation in veterinary medicine and you want to make a BIG impact on pet health
Enthusiasm, collegiality, and integrity are at the core of who you are and how you work
Reliable, accountable, and find joy in your chosen profession.
Flexible to work weekends or holidays.
Responsibilities
Provide Fuzzy’s pet parents with a compassionate, thorough, and a medically excellent telehealth experience
Use your expertise and training to triage inbound emails and chats to mitigate a variety of situations
Provide counsel to customers experiencing urgent, emergency issues and needing to stabilize their pet in order to get them to a proper care facility
Talk owners through minor issues and provide general advice on matters related to mild food allergies, nutrition, dermatology, and parasites
What We Offer
Competitive Salary
Employee stock options in a VC backed startup
Comprehensive health, dental, and vision
Flexible PTO for full time employees
A collaborative team of people who live our core values everyday
Our team is fully remote and distributed around the US
APPLY HERE
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