by twochickswithasidehustle | May 10, 2022 | Uncategorized
Description
Do you have great organizational skills and a distinct attention to detail? Are you dependable and capable of speedy and accurate data entry? If you answered yes, this job could be for you. Grow within a dynamic company with an opportunity for career growth as a Data Entry Clerk. As the Data Entry Clerk, you will be responsible for accurately entering large volumes of data into Microsoft Excel as well as ERP systems and databases, among other accounting and finance support functions. Located in Virginia Beach, Virginia, this Data Entry Clerk role is a short-term contract / temporary opportunity.
What you get to do every single day
- Adhering to policies and procedures when performing operations; reporting needed revisions
- Maintaining data entry requirements by following data program techniques and procedures
- Assisting with data entry and additional administrative tasks
- Handling materials containing highly confidential information
- Preparing data for computer entry by compiling and sorting information; establishing entry priorities
- Completing additional tasks as needed
- Processing customer and account source documents by reviewing information and identifying issues
Requirements
- Strong organizational skills and attention to detail are a must
- Excellent written/verbal communication and organizational skills
- Strong computer skills including customer database systems
- 2+ years of experience
- Fulfill a data entry speed of 8,000 keystrokes per hour with 100% accuracy
- High school diploma or equivalent obtained
- Solid understanding of data entry
- Experience with higher level functionality in Microsoft Excel
- Can work independently with minimal supervision
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
APPLY HERE
by twochickswithasidehustle | May 10, 2022 | Uncategorized
bout Drips:
Drips enables enterprises to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable enterprises.
Drips’ focus on empowering enterprises to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. Drips nearly tripled 2019 sales in 2021. We are well funded and looking to accelerate the next era of growth and expansion of our team.
However, we’re more than just a high-growth company; we’re also a community. Even though we work remotely, we still embrace the core values that help us achieve personal growth. Every member of the Drips team has a direct impact on our company! If you want to love the product you work on, solve hard problems, and grow your career — we want to talk with you!
Job Overview:
We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.
Example:
A user says, “Cant now, workin”. This would be categorized and handled by clicking the “I’m at work.” button. You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.
Duties/Responsibilities:
Compensation:
$10 hour depending on shift (see below), part time (up to 28hours/week)
Training:
This is a work from home opportunity, you will need to be able to attend a virtual training session with audio and video.
Hours:
We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 4-5 days/week (Monday-Sunday).
Schedules available:
8am-2pm 11am-5pm 4pm-10pm
Specific Duties, Activities, and Responsibilities:
- Quickly and accurately (in less than 30 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
- Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
- Maintain 95% or above accuracy in response handling
Required Skills/Abilities:
- Exceptional attention to detail, high standard of excellence/perfection
- Comfortability on a computer, proficient typing skills (can’t hunt and peck)
- Proficient in emojis (this isn’t a joke, our users use emojis
- Good grammatical, spelling, and logic skills.
- Exceptional verbal, communication, and written skills.
- Reliable and responsible to a designated schedule (unreliability will not be tolerated)
- Must have reliable internet/WIFI, and a computer with up-to-date software.
Education:
- High School or equivalent.
Core Values:
Drips core values are central to how each employee executes in their role daily and exceeds. Below are how we exceed in each core value
Lean – We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.
Passion – Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”.
Happiness – Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.
Improve – Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates and Drips Clients overall.
Team – We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day-to-day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everything and the value we provide.
APPLY HERE
by twochickswithasidehustle | May 9, 2022 | Uncategorized
We are a well-organized, well-funded and fast-growing HR and Financial Technology company that does right by employees across the United States. We offer Earned Wage Access to employees, along with a variety of other financial wellness tools to help improve their financial outcomes. ZayZoon is quickly becoming the financial wellness super-app that employees can’t live without, and businesses experience real results in when it comes to using ZayZoon as a benefit to recruit and retain talent. It’s how we’ve secured partnerships with franchises such as McDonalds, KFC, Wendy’s, and Hilton Hotels!
We destroy industry benchmarks for NPS (our 2022 score was 66!) and all you have to do is check out our 4.8 star Google Reviews to see how much Customers love us. Why do Employees love ZayZoon? Because we actually help them.
THE ROLE
Customer Success is a central part of our product and service experience, and as such a strategic strength in our business — critical to our mission. Reporting to the Customer Success Manager, the Customer Success Representative is responsible for providing exceptional support experiences to our rapidly growing customer base of tens of thousands of customers. The Customer Success Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products to ensure our customers are well cared for, and well served. Internally, the Customer Success Representative acts as the “voice of the customer” and is routinely involved in surfacing patterns and escalating feedback used in new product ideation and experimentation. This role works directly with key members across multiple departments including finance, legal, and of course our product, and development teams!
WHAT YOU’LL BE DOING
Provide support and guidance to ZayZoon customers via in-app chat, and email
Act as the initial point of contact, troubleshoot, and escalate sensitive issues to the appropriate internal team
Work collaboratively with our growth and product teams to provide data, insights and surface questions that help inform our thinking about how to improve what we offer as well as developing new features, products, and support for our customers
Assist with process improvements within Customer Success
Participate in building and maintaining Customer Success documentation in the ZayZoon knowledgebase
Assist in staying on top of current technology developments applicable to the team – share your ideas with us! How can we better leverage Bots/AI to improve the customer experience?
Champion ZayZoon’s mission to provide responsible financial products!
TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED TO BE SOMEONE WHO
Wants to make a difference through meaningful work and is driven by purpose
Is passionate about helping others
Has high emotional IQ and knows how to demonstrate empathy, especially during difficult situations
Understands how to diffuse customer concerns when things get serious, and when to lighten up the mood with the right emoji (or two)
Has exemplary organization skills; you’re not easily phased when keeping multiple balls in the air and understand that if everything is a priority, then nothing is a priority
Is an analytical problem solver that can differentiate between symptoms and root causes
Adapts quickly to change, and gracefully maneuvers quick pivots to thrive in fast-paced environments
Self-motivated with the ability to work independently in a remote setting
WHAT YOU BRING TO THE TABLE
Bachelor’s Degree or 3-5 years of customer service experience or product support
Exceptional verbal and written communication skills; you excel at providing clear instructions, and articulating feedback for improvements to the user interface and user experience
Computer savvy self starter who’s comfortable digging into new tools
Excel at providing clear, transparent and honest feedback of improvements to user interface and user experience
Strong critical thinking skills to recognize patterns, identify issues, and the steps required to resolve them
Familiarity with Google Workspace, Slack, or similar tools
BONUS POINTS IF
You have written communication skills in a second language (Spanish preferred)
You have experience with customer messaging platforms such as Intercom, Zendesk, UserVoice, etc.
You have experience with FullStory, Atlassian tools, Hubspot, and/or Metabase
You have experience in financial technology, banking, or payroll/benefits related services
CORE VALUES
Our Core Values are our shared beliefs as a team. We bring them to life in our organization by recognizing when someone demonstrates them in their actions. They are the rules of engagement for our team that guide our decisions and we treat each other, our partners, and our customers. Are you aligned with our Core Values?
Hustle – Own it, take it to the next level
Trust – Do the right thing
People Driven – Make a positive impact
Mastery – Thirst for knowledge and improvement
Anything else you might need to know
We are currently looking for full-time and part-time team members. Candidates must be based in U.S. or Canada in order to be considered.
Please specify whether you are applying for a full-time or part-time role, or whether you are open to both in your application.
Full-time team members will work 40 hrs/week aligned with our daytime coverage hours with some flexibility based on timezone. Part-time team members must be available to work approximately 20-28 hrs/week during evenings (4pm-8pm MST) and weekends (for a 4 hr / 8 hr shift between 9am-6pm MST).
We are organized as a remote team, as such we are looking for candidates who can work effectively remotely. You must have access to a secure high speed internet connection and a secure workspace to ensure security of private information.
Due to the nature of our business the chosen candidate must undergo a criminal record check and a basic security clearance.
Please note that a final step in our hiring process is for candidates to arrange personal reference calls with former managers and others we may choose. We wish to thank all qualified applicants for their interest in joining our team!
APPLY HERE
by twochickswithasidehustle | May 9, 2022 | Uncategorized
Remote Part-time Bookkeeper / Office Assistant
We are a quickly growing young company that requires a remote bookkeeper / office assistant to carry-out and manage office matters including administration, accounts receivables, accounts payable, job costing, certified payroll reports duties, AIA progress billing, document organization, and otherwise help manage the vendors, schedule, transactions, records, emails and projects.
Klēn Space is a cleaning business with government and commercial clients along the east coast. This requires strict compliance with various billing and invoicing policies for each project. Although we work with the government and employ field workers, we pride ourselves in being an innovative and tech savvy company.
Must be able to work on Eastern Time Zone (New York) and ideally 20-25 hours a week through time tracking software (although, for the right applicant we would entertain a part-time position). This is for immediate hire.
Primary responsibilities:
General office & billing management involves the following tasks:
- Verifies accuracy of billing data, correcting any errors.
- Creates itemized statements, bills, invoices, and other necessary billing documents, which may require calculation of credit terms, shipping charges, discounts, and costs of goods.
- Records amounts due for items purchased or services rendered.
- Performs general bookkeeping work on a job costing basis which may include entering data and maintaining records, invoices, and supporting documents of amounts due for items purchased or services rendered.
- Creates supporting documentation for billing documents for each type of project, whether it be G7202 payment applications, certified payroll reports, or hourly billing.
- Contacts customers and subcontractors to obtain, verify, and update account information when necessary.
- Contract / project / vendor set up and administration, which including W-9s and COIs
- Highlight any discrepancies between logs and invoice accounts.
- Initiate and establish new procedures for remote office administration and billing tasks
- Ensures insurance and corporate compliance and renewals
- Email, document and schedule management
- Performs other related duties, as assigned.
Accounts Payable is about managing outgoing bills and invoices on behalf of the company. These bills might include utility payments, inventory invoices, employee expense accounts and reimbursements, which involve the following tasks:
- Updating and maintaining records of expenditures
- Verifying accuracy of invoices before sending out payments
- Responding to vendor invoices
- Ensuring that all payments are made in accordance with company policy
- Ensuring that all payments are sent on time
- Resolving payment discrepancies and disputes on behalf of the company
- Fill out the weekly certified payroll sheet for each employee for each project with the hours and pay for the given week and include proof of pay stubs.
- Submit these certified payroll sheets to the government on a monthly basis in the form of a single PDF with a coversheet and invoice.
Accounts Receivable is about managing incoming payments on behalf of the company, which involve the following tasks:
- Preparing and emailing invoices to customers, with supporting documentation, which at times includes certified payroll reports.
- Posting payments to customer accounts
- Organizing and filing deposit receipts as invoices are paid
- Preparing reports on delinquent accounts and customer payment profiles
- Reconciling cash receipts and deposits
- Analyzing financial records for accuracy
Required Skills/Abilities:
- Good understanding of clerical and administrative procedures.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Excellent attentive to detail
- Ability to do certified payroll reports.
- Proactive and ability to solve problems as they arise.
- Proficient in Microsoft Office Suite or similar software.
- Proficient in AIA documentation and job costing
Education and Experience:
- High school diploma or equivalent required.
- Associates degree or vocational school training preferred in accounting, finance or payroll accounting.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
Language:
Terms:
- Pay is negotiable based upon experience and certifications (e.g. $28 – $36/hr)
- PTO
- Remote
- 20-25 hours a week (unless a part-time arrangement was made)
- Immediate Hiring
APPLY HERE
by twochickswithasidehustle | May 9, 2022 | Uncategorized
As a Podcast Transcription Specialist you will be proofreading and editing content in your local market across a variety of topics. You will regularly work with high profile content so a strong attention to detail is required, along with a keen interest and passion for language and culture.
You have native level fluency in the target language, as well as up to date understanding of culture/context in the target country. The job involves listening to podcast and evaluating the content and context for appropriateness for general audience.
Project Details
Job Title: Podcast Transcription Specialist Location: Remote anywhereStart Date: End of MayHours: 10-20 hours of work per weekDuration: One Month
Key Competencies and Responsibilities
- Native-level fluency and cultural awareness of your target country/market
- Ability to understand cultural specifics and jargon in required language
- Able to reliably work remotely
- Strong independent work skills
- Able to follow instructions and project conventions
- Experience with cloud based software applications is a plus
- Must sign a Non-Disclosure Agreement to protect confidential information
APPLY HERE
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