RPS Ops Administration Processor (remote)

Date: May 13, 2022

Primary Location: Fort Wayne, IN, US

Company: Lincoln Financial

Alternate Locations: Fort Wayne, IN (Indiana); Charlotte, NC (North Carolina); Work from Home

Work Arrangement: Work from Home

Relocation assistance:: is not available for this opportunity.

Pay Range: $14.90 – $22.36

Bonus Potential: 5%

Requisition #: 68903

The Role at a Glance
We are excited to bring on an RPS Ops Administration Processor to support the Retirement Plan operations business. This role will be a remote, work from home opportunity with offices in the Fort Wayne, IN and Charlotte, NC areas.

Background Details
As an RPS Ops Administration Processor, you will be responsible processing financial transactions for one of the following teams:

Money Out team: You will accurately underwrite and process outbound distribution requests, guiding participants and plan professionals through the distribution process using excellent communication and problem-solving skills to obtain the necessary information and/or documentation to finalize the outbound payment.

Money In team: You will process money for loans, contract exchanges and rollovers. You will act as the point of contact communicating with internal and external stakeholders including plan sponsors and third part administrators (TPAs) to obtain necessary information and documentation related to the Money In process.

Enrollments team: You will review and underwrite Enrollment and Beneficiary forms. You will act as a point of contact, communicating through email and phone with internal stakeholders including account managers, Lincoln affiliated agents, and participants to obtain necessary information and documentation related to the Enrollment process.

Payroll Operations team: You will review payroll files from the assigned plan sponsor and make routine changes to the file as needed for processing to ensure payroll reporting is accurate at the plan sponsor level. Changes include but aren’t limited to sorting, adding, deleting columns/rows in a spreadsheet application such as Microsoft Excel.

What you’ll be doing
You will process financial transactions in accordance with established procedures, ensuring the accuracy and completeness of submitted information, and meeting deadlines appropriately in a fast paced, high volume environment.
You will utilize time management skills to balance processing efforts along with assigned projects.
You will work as a team to maximize productivity efforts to keep overtime at a minimum.
You will work in a multi-screen and multi-system environment where attention to detail and the ability to prioritize work is required.
You will identify, recommend and champion process improvements and organizational initiatives to positively influence the team and quality.
What we’re looking for
Must-have experience (Required):

High School Diploma or GED.
0 – 1+ Years Processing or similar experience that aligns to the responsibilities for this position.
Excellent written and verbal communication skills.
Ability to maneuver through multiple systems/databases/platforms/software.
Proven ability to be adaptable/flexible as business needs change.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Nice-to have Experience (Preferred):

Retirement plan operations experience.
Data entry experience in a fast-paced, team-oriented environment.
Intermediate Microsoft Excel experience and knowledge.
Ability to evaluate information and the implications of a course of action or solution.
Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
Solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers, etc.)
Ability to assess risk and make proper determinations while keeping the best interest of the participant and business in mind.
What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

A clearly defined career framework to help you successfully manage your career

Leadership development and virtual training opportunities

PTO/parental leave

Competitive 401K and employee benefits

Free financial counseling, health coaching and employee assistance program

Tuition assistance program

A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

Effective productivity/technology tools and training

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate’s wage rate:
• Prior work or industry experience.
• Education level to the extent education is relevant to the position.
• Unique skills

About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram. Sign up for email alerts at http://newsroom.lfg.com

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln’s fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.