by twochickswithasidehustle | Jun 4, 2022 | Uncategorized
Found is a modern weight care platform and community focused on integrated support. According to a recent CDC study, nearly 50% of Americans want to lose weight, and on average, Americans have gained 30 lbs during the pandemic. But the existing weight loss industry focuses on shame – if you don’t have the willpower to eat less and workout more, you aren’t trying hard enough.
Modern science shows us that weight care is complex – food and movement are important, but so are hormones, genetics, sleep, stress, mental health, and daily habits. Found’s unique approach incorporates personalized coaching, an online community, and if indicated, medical and prescription solutions.
Research shows that addressing weight health reduces the long-term risk of diabetes, heart disease, and some forms of cancer. We believe in giving our community tools that will help them add years to their lives and reach their goals. We believe it’s not just what you’ve lost, it’s what you’ve Found. Found has raised more than $130mm from leading investors, including Atomic, GV, WestCap, IVP, TCG, Define Ventures and more.
This opportunity can be full-time or part-time.
The pay range for this role is approximately $18 per hour.
What You’ll Do:
Answer incoming emails, texts, and chats from customers and document relevant information as needed.
Identify customer issues and resolve in a timely manner, working with the appropriate cross-functional teams as needed.
Create a feedback loop between customers, health coaches, and the customer support team to help improve the customer’s experience.
Document standard operating procedures as we scale.
Maintain a positive attitude while engaging with customers and internal team members
Identify and recommend updates based on customer feedback in relation to product, FAQs, services, and more.
What You Have:
Organized and detail-oriented work; collaborative, team-player approach ; ability to multitask in a rapidly growing organization.
Comfortability working through ambivalence and resistance with customers.
Strong communication skills – writing, typing, and phone.
A growth mindset and openness to feedback.
Bonus points for experience with Kustomer.
What You’ll Get:
Competitive compensation.
Medical, dental, vision, and life insurance.
PTO, company-paid holidays, parental leave.
401K, wellness and wifi perks.
Flexible, remote-first work culture.
APPLY HERE
by twochickswithasidehustle | Jun 4, 2022 | Uncategorized
Job Details
Description
This is a temporary remote position at $13.25/HR. This position is for 6 months with the possibility of becoming a full-time regular employee.
The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.
Responsibilities:
Review medical records and associate individual records to the correct location for client downloading
Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record
Responsible for identifying incoming invoices and provide to the PIQ lead
Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process
Completes all responsibilities as outlined on annual Performance Plan.
Completes all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
Requirements:
High School diploma, GED, or equivalent work experience
Some previous healthcare experience preferred, specifically with medical records
Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures)
Effective written and verbal communication skills required
Demonstrable punctuality and ability to maintain a consistent schedule
For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually. In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well. As we monitor the pandemic, these arrangements may change and we will update accordingly.
LI-Remote
APPLY HERE
by twochickswithasidehustle | Jun 4, 2022 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Remote Data Entry Associate
Must be able to type a minimum of 40 WPM
Must be familiar with Adobe, Excel and Microsoft Applications
Must be available to work mandatory OT during peak periods
Must be flexible with either working 1st or 2nd shift
Do you have a great attention to detail?
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits
Join our Transaction Processing Team
You’ll put your skills to work by supporting our client through document review and data entry. Your work will make a positive difference in the organization you support.
About the Role
As a Transaction Processing Associate, you will provide document review and data entry support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration.
As a Transaction Processing Associate, you will be responsible for:
Providing production services to client operations by performing administrative tasks such as data-entry, document processing and scanning
Receiving documents from both electronic and hard copy form for accurate processing
Processing documents by following internal processes and identifying any gaps in required information
Identifying documents and their purpose to create a database of information
Providing great customer service.
Requirements
To be successful in this role you will:
Have a High School Diploma or an equivalent level of education
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Be able to successfully pass a criminal background check and drug test
Be able to type a minimum of 40 WPM (words per minute) on a computer
Have good IT skills and the ability to learn new systems
Have a great attention to detail
Be organized and have the ability to multi-task and while adapting to changing priorities
Working with us
Join a rapidly growing organization that can support your career goals.
Working for you
What you get:
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit†button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
APPLY HERE
by twochickswithasidehustle | Jun 4, 2022 | Uncategorized
WHAT’S IN IT FOR YOU
Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
Stock option packages
A values-based culture that invests in employee success
WHAT WE ARE ALL ABOUT
SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone.
Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.
HOW YOU’LL MAKE A DIFFERENCE
In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.
As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience.
Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.
WHO WOULD BE A GOOD FIT?
1-2 years of experience in customer service or sales role
Highly productive with good multitasking skills
Passion for helping people – especially when it comes to their health
Able to work in a high-volume contact center environment
Familiarity working with support ticketing and/or support CRM software tools
Fantastic oral and written communication skills
Strong desire to help businesses maximize their health care
Regarding COVID-19
With the spread of COVID-19, SimplyInsured offices will remain closed until further notice except for employees who require access. Our primary concern is for the health and well-being of our employees as well as candidates. We have transitioned all interviews and onboarding to will be conducted virtually.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
APPLY HERE
by twochickswithasidehustle | Jun 4, 2022 | Uncategorized
USA Work at Home
State:USA Work At Home
Job Description:
We are looking for tech savvy people to provide customer support and basic troubleshooting for mobile wireless customers. The Chat- Care & Tech Support Specialist is responsible for providing an excellent customer experience and technical support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. You may, on occasion, interact with customers verbally via outbound phone calls. Due to channels of communication, some responses to customers may represent the client publicly.
Responsibilities include:
Providing each customer with a world class experience.
Answering product and tool related questions.
Guiding Customers through placing orders, updating account information, and conducting basic troubleshooting of mobile devices.
Be the front-line responder and act as a consulting concierge for helping customers find the best possible solution.
Act as an advocate for the company in social care spaces by using engaging dialogue and answering questions appropriate to the incoming care format in accordance to the brand voice.
All you need is:
Customer Service Experience! As chat is the only way these customers can interact with the provider, it is important that we build a team who is well equipped to provide a top-notch customer service experience! We look for people who can engage end-users by conveying empathy, a willingness to help, and expertise.
Tech Savvy! As this is a chat program, and the product is mobile phone technology, we look for someone who has a high level of comfort using both computers and smart phones. Additionally, we look for someone with the Ability to look beyond obvious solutions and experiment with different approaches to solving problems to logically troubleshoot technical issues.
Written Communication Skills! As the customer cannot see or hear you, there is a need for flawless grammar, spelling and punctuation as well as well-structured responses. This helps ensure the customer is reading the message as you intended it to be read.
Ability to type a minimum of 30 WPM
Attention to detail and process adherence
Quick adaptation to process changes as needed
Ability to work independently, self-learner
What we offer:
Competitive hourly rate – $14.50/hr
Medical, dental and vision benefits
Paid training & PTO
Advancement opportunities – 80% of our frontline leaders have been promoted from within
Additional pay incentives as well as monthly rewards & recognition programs
Employee Discounts
EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications:
Requirements to work from home:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
Wireless and/or satellite Internet Service Providers are not compatible with our systems.
A productive, quiet and distraction-free, secure place to work
A headset to use for training and meetings that is/has:
USB
Dual ear
Noise-cancelling microphone
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
About us:
As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.
APPLY HERE
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