(SMS) Client Care Coordinator – Remote

What is BoomTown?
BoomTown is a software platform designed to help real estate professionals generate leads, manage contacts, and run their business better. Over 40,000 of the industry’s best use our products to close more deals. Our success is trademarked with growth. It’s why the Real Trends Thousand is dominated by BoomTown clients. We bring the technology and experts to turn opportunities into closings. With our product suite, our clients get access to world-class lead generation, consumer-websites, CRM technology, and a powerful mobile app. Together, they create a seamless experience so our customers can attract, convert, and win new clients easily.

BoomTown is looking for a remote, part-time client care coordinator – we call them SMS Client Concierges! Our Concierge team acts as a liaison between our clients and potential home buyers or sellers.

In this role, you’ll contact real estate internet leads on behalf of our clients, real estate professionals, by providing text coverage seven days per week. If you are customer focused and interested in technology and the real estate industry, this is the job for you!

You’ll learn what it takes to convert online leads into business opportunities for our clients through “speed to lead” and continued follow up. You’ll enjoy this innovative position if you thrive in a goal-oriented, fast paced environment and enjoy following processes in your work.

One of BoomTown’s core values is to “Create Amazing Experiences,” so most importantly you should enjoy communicating with people and creating lasting relationships for our clients through personalized and quality conversations.

As an SMS Client Concierge you will:
Act as the first point of contact for all internet leads through texting according to predefined processes.
Learn and utilize scripts that help determine key information like the lead’s home buying time frame, desired location, price point, interest in real estate etc.
Identify and take appropriate action based on if the lead is ready (or not) to speak with our client.
Utilize our CRM (Customer Relationship Management software) for documenting and logging interactions with potential home buyers/sellers.
Consistently follow up on all viable leads that are unresponsive, following predefined texting plans.
Strive to achieve all measured goals which are focused on conversation quality, quantity, and conversion.
Collaborate with other Concierge team members to achieve overall team goals.
You’ll be a fit for this role if you have:
Exceptional written communication skills.
Experience in a customer facing role.
Experience in a collaborative environment.
The ability to form client relationships quickly.
Excellent time management skills and the ability to multitask effectively.
Strong attention to detail and the ability to follow processes 100% of the time.
Experience in a remote, self-directed environment.
An understanding of or interest in the real estate industry is not required but is highly encouraged!
All backgrounds encouraged to apply! (Sales, client management, hospitality, marketing, tech, etc.)
Fluency in Spanish a plus
Schedule details:
Shifts available 24/7
Shifts are generally 4-6 hours at a time
At least one 4-6 hour weekend shift per week is required
Must have capacity to work between 18-25 hours per week with the possibility to flex up or down hours depending upon business needs
Bi-weekly schedule is published at least 2 weeks in advance and employees must adhere to the published schedule
Regular, consistent, and punctual attendance is required
Job requirements:
High school diploma or GED equivalent
Be at least 18 years of age
Pass a post offer pre-employment background check
Be authorized to work in the US
Must be able to be stationary while sitting at a computer for longer periods of time
Quiet workspace that is conducive to successfully performing in the role in a remote capacity
Typing speed of at least 50 WPM with 100% accuracy
Tech savvy
Personal computer (with webcam) with Google Chrome browser
Secure internet connection (minimum of 40 mbps download, 10 mbps upload)
This is a 100% remote role, but you must live in one of the following states to be considered: FL, GA, MN, NV, NC, SC, TN, TX, VA, WI
Preferred Technology Requirements:
8 GB of RAM
Intel i5/AMD Ryzen 5 processor
Wired internet connection
Experience with Google tools
Experience with database management software or systems
Application Process:
Start by applying today and uploading your resume.
Remember to answer the application questions as thoroughly as possible.
Qualified candidates will be invited to complete our approximately 15 minute online assessment so we can get to know you better. This includes a one-way video interview.
The final step will be a short phone call with our Recruiting Manager.
If you’re a great fit, we’ll make you an offer and have you join our next paid training opportunity!
BoomTown Offers You:
$11/hour; paid weekly
Work from the comfort of your home
401(k) plan – eligible to enroll on day one, with employer matching
Wellness incentives and gym discounts **
Paid training
Growth opportunities
Company culture that is guided by our core values that thrives on passion and innovation
**Subject to successful completion of 90-day probationary period

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Data Entry Support Associate

Job Description
Support Associate

Remote positions available – temporary

$17.00per hour

Founded in 1980, MultiPlan is the industry’s most comprehensive provider of healthcare cost management solutions. We provide the most comprehensive portfolio of cost management solutions; helping payers manage the cost of care.

We are seeking multiple temporary associates for an Intake position.

This is a temporary position which is expected to last 60 to 120 days.
The expected start date is the week of June 13, 2022.
A training class is provided for the first week of employment. New employees will need to work 8:00 to 4:30 pm CT for this week.
After training, there is flexibility in the work schedule

Responsibilities:

Intake and create cases in all applicable systems.
Perform timely data entry of necessary information
Research appropriate systems to identify data needed to complete cases.
Ensure compliance with HIPAA regulations and requirements.
Demonstrate Company’s Core Competencies and values held within
Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Requirements
Requirements:

High School diploma or equivalent.
Ability to efficiently use a keyboard and quickly navigate software applications.
High speed internet access.
Quiet work area without distractions.
Regular and consistent attendance and adherence to work schedule.
Knowledge of medical insurance terminology preferred.
Communication skills (verbal, written, listening).
Ability to work without frequent supervision.
Ability to maintain confidentiality in all required situations.
Ability to use software, hardware, and peripherals related to job responsibilities.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!

APPLY HERE

Client support/ticket specialist (Remote)

Overview
Client Support/Ticket Specialist (Remote)

Start Immediately!

Pay rate: $18-$20/hr

Open to talent throughout the United States!

Weekly Pay and Benefits

Our leading and innovative internet client is seeking a client support specialist to support the growth of their advanced messaging business through day to day management of tickets, utilizing ZenDesk and Salesforce. The ideal candidate is a team player and high performing individual contributor, with attention to detail and solid communication skills. This role requires a combination of data entry and team communication.

Job Duties:

Assist product support team with upcoming tickets, processing and staying on track
Support the team by checking systems and providing internal stakeholders with status updates on onboarding status
Maintain records of customer onboarding status with attention to detail
Compile, sort and verify the accuracy of data before it is submitted to leadership
Periodically audit, locate and correct data entry errors or report them to supervisors.
Work with other team members to identify and report potential process improvements to management
Requirements:

2 years Data Entry experience preferred
Experience in any customer-facing role preferred
Verbal and written communication skills, attention to detail, and interpersonal skills.
Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Excel and Word
Previous experience with Slack, ZenDesk and Salesforce preferred, but not required

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

APPLY HERE

Part-Time Career Mentor (Resume Specialist)

What is Pathrise?
Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

Last year, we raised our Series A and there is even more exciting growth on the horizon. In 2022, we have already expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission 🚀
Our mission is to help people everywhere build their careers by being the world’s best career agency.

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role
The Career Mentor team is the fastest growing team at Pathrise and our curriculum was developed by ex-Google and Github recruiters. We are looking for mission-driven career educators to help our fellows land life changing roles in the tech industry and beyond!

Our part-time Career Mentor network includes Trial Specialists, Resume Specialists, and Interview Specialists. Resume Specialists may work with prospective fellows entering the 2-week trial period of the Pathrise program or with Pathrise Pro fellows currently enrolled in a cohort.

A Resume Specialist working with 2-week trial fellows will be responsible for conducting resume sessions, providing concrete guidance on resume rewrites, coaching a fellow to understand the improvements needed and why, and achieving fellow satisfaction.

A Resume Specialists working with Pro fellows will successfully review resumes, meet with fellows to gain any necessary context, and develop effective resumes aimed at increasing the fellow’s likelihood of passing through the ATS and recruiter screening processes.
Responsibilities
Conduct resume sessions
Provide concrete guidance on resume rewrites
Coach fellows to understand the resume improvements needed and why
Develop effective resumes aimed at increasing the fellow’s likelihood of passing the screening process
Be available for 10 – 25 hours/wk
Work cross functionally with Trial Specialists, Admissions, and Full-time Career Mentors
Work with fellows and other advisors to ensure good data collection to track progress
Qualifications
3+ years of experience in resume writing and profile optimization (Linkedin, candidate branding, etc)
10 – 25 hours of availability per week
Ability to work with or quickly learn various technical platforms such as Google Suite, Notion, Asana, etc
Put our fellows first by having a passion for our mission and working collaboratively to pinpoint fellow issues to help them land their dream job!
Compensation
100% remote work (1099 role)
$30 – 40/hr DOE
Flexible working hours
Access to Pathrise resources and a network of mentors and industry pros!
Pathrise Values…
growing employees: we value giving and receiving feedback (constructively) and we value continuous improvement. We want you to grow professionally and we include a professional development stipend to help you achieve that.
diversity, equity and inclusion: we value people, opinions and thoughts from diverse backgrounds. Our culture is built upon the pillar of ‘DEI is not a separate initiative from Pathrise it is a part of Pathrise.’ We invite all to share their stories and we believe that it is through acceptance and curiosity that we can create a diverse, equitable and inclusive workplace.
grit and passion: we are a small but agile team, everyone has a hand in determining how we grow as a business and as a team. We support one another to reach our dreams of changing how job seekers find employment and we are fiercely passionate about working hard to achieve that!
This is a 1099 contractor position.

Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.

APPLY HERE

Project Based Remote Data Entry Associate

Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description
Remote Data Entry Associate
Must be able to type a minimum of 40 WPM

Must be familiar with Adobe, Excel and Microsoft Applications

Must be available to work mandatory OT during peak periods

Must be flexible with either working 1st or 2nd shift

Do you have a great attention to detail?
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits
Join our Transaction Processing Team
You’ll put your skills to work by supporting our client through document review and data entry. Your work will make a positive difference in the organization you support.

About the Role
As a Transaction Processing Associate, you will provide document review and data entry support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration.

As a Transaction Processing Associate, you will be responsible for:

Providing production services to client operations by performing administrative tasks such as data-entry, document processing and scanning
Receiving documents from both electronic and hard copy form for accurate processing
Processing documents by following internal processes and identifying any gaps in required information
Identifying documents and their purpose to create a database of information
Providing great customer service.
Requirements
To be successful in this role you will:

Have a High School Diploma or an equivalent level of education
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Be able to successfully pass a criminal background check and drug test
Be able to type a minimum of 40 WPM (words per minute) on a computer
Have good IT skills and the ability to learn new systems
Have a great attention to detail
Be organized and have the ability to multi-task and while adapting to changing priorities
Working with us
Join a rapidly growing organization that can support your career goals.

Working for you
What you get:

Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

APPLY HERE