Job Title: Data Entry Specialist, Hours of Service (Remote Work Opportunity)
Department: Hours of Service
Reports to: Operations Managers
FLSA Status: Non-Exempt
Company Information: DISA Global Solutions is an industry-leading safety and compliance solutions provider. These include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and more. DISA has been servicing customers across the U.S. and Canada since 1986 and employs more than 800 team members across 30 locations.
Our entire team is committed to high quality and customer service excellence. When you join the DISA family, you join an industry leader that more than 27% of fortune 500 companies use. With a rich history of IT innovation, DISA has developed some of the most advanced platforms in our industry. These platforms support more than 40,000 customers and complete more than 6 million orders each year.
DISA offers a collaborative and team-oriented culture with monthly appreciation events, as well as competitive pay, a robust benefits package, and an exciting place to work. Our internal learning and development team also provides the resources for employees to engage in continuing education and training, paving the way for numerous opportunities for career advancement.
Average % of time split among daily duties
75% – Download files from the FileZilla file-sharing program. Convert downloaded files to PDF logs using Adobe Acrobat and InfranView software. Audit PDF logs to verify accuracy, auditing for errors, inaccuracies and falsifications.
10% – Represent the company with a positive attitude and demeanor. Stay current on all DISA/MPCS policies, procedures and practices. Follow Federal and State regulations. Assist in client correspondence, emails, chats and phone calls.
10% – Return inaccurate PDF logs to clients for correction and to ensure compliance, when necessary. QA of audited logs
5% – Overseeing inventory and shipments of logs. Back up completed logs (i.e., images and information) to the MPCS backup database (aka data-dump).
• Intermediate skill level in Microsoft Office Suite
• Attention to detail and accuracy
• Solid working knowledge of Adobe Acrobat Writer, Microsoft Office and Filemaker
• Ability to use the internet as a research tool, when required.
• Excellent customer service skills
• Excellent verbal & written communication skills
• Detail oriented
• Excellent punctuality