by twochickswithasidehustle | Mar 27, 2023 | Uncategorized
Job Description
Starting wage: $15.00/hour with Performance-based tiers!
Schedule: Full-Time, Monday – Friday 8:00 AM -5:00 PM
Location: Employment will begin in-office, with the option to move to hybrid-remote after meeting team’s Standard of Excellence
UTILITY DISCONNECT ANALYST
Overview
Disconnect Analysts research disconnect notices and work to restore utility services. Disconnected services often cause past due balances and sometimes collection invoices. You are responsible to collaborate with the appropriate party to resolve these issues and make necessary payments to re-establish utilities. Your efforts will foster client relations as their accounts remain active and in good-standing.
Responsibilities
Coordinate with utility providers, collection agencies and team members to research disconnected accounts
Scan disconnect notices and link them to the appropriate account in the Conservice database
Prioritize urgent disconnect notices and resolve them quickly
Make payments to restore utility services
Medium phone usage-up to 40% of work day making outbound calls to providers.
Qualifications
Attention to detail
Self motivated to find the “why” behind the problem and resolve the issue
Able to effectively manage time and prioritize workload
Clear and professional written and verbal communication
Able to develop collaborative relationships with team members
Self-motivated to produce quality work
APPLY HERE
by twochickswithasidehustle | Mar 27, 2023 | Uncategorized
Job Description
PAYMENT CORRECTION SPECIALIST
Pay: $15.00/hour
Schedule: Monday – Friday 6 am – 3 pm OR 7 am – 4 pm OR 8 am – 5 pm or 9 am – 6 pm
Location: REMOTE
Overview
The Payment Operations Department has a new opportunity for you! The Payment Correction Specialist will closely monitor payment errors and exceptions that clear Conservice’s bank and credit card accounts. This includes making sure payments are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for with utility providers. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.
Responsibilities
Find and fix errors on account numbers and reference numbers within company software
Work with utility providers to solve any issues regarding payments made on accounts
Most time spent clearing payments, fixing double payments, and addressing outstanding payments
Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
Research bank transactions with minimal information to piece together which accounts payment was made to and for which client
Other duties as assigned
Preferred Qualifications & Skills
Capacity to recognize numerical discrepancies contained within data
Intermediate experience in Microsoft Excel, Microsoft Outlook, and Google Drive
Familiarity with internet browsing and provider website navigation
Capability to quickly learn and adapt to new computer software
Ability to organize and prioritize workload so the most important tasks are completed first
Skill in clearly communicating both verbally and in writing using a variety of methods
APPLY HERE
by twochickswithasidehustle | Mar 27, 2023 | Uncategorized
Pay: $12/hour + Piece Rate (Team Members Average $15/hour After 6 Months of Employment)
Location: REMOTE
Overview
Our main goal at Conservice is to manage our clients’ bills – and one of the most important things about managing bills is paying them! That’s where you come in: your role is to use the information in our software to make utility bill payments. Speed and Accuracy are the keys to success (and higher pay), and with our in-depth training and extended time periods to meet standards, any individual that is goal-oriented, willing to learn, and persistent will be able to meet and exceed their work goals and pay goals.
Responsibilities
Navigate utility provider websites to make bill payments
Research utility account information to ensure bill information is accurate
Organize and record payment information into general trackers
Preferred Qualifications & Skills
Comfortable using a computer and a 10-key number pad
Proficient in navigating through multiple different computer programs
Able to make unaided decisions and commit processes to memory
Comfortable on the phone (phone calls about every two weeks to utility providers)
Goal-oriented – can make goals and figure out ways to achieve them
APPLY HERE
by twochickswithasidehustle | Mar 27, 2023 | Uncategorized
About The Role:
The Verifications Specialist contractor plays an important role in supporting our clients in their pre-employment screening process. This role delivers accurate, reliable screening results so that our clients can create safer environments for their employees, customers, and partners.
This Is What You’ll Do:
Verify details such as candidates’ current and previous employment, education, professional licenses, certifications, and references
Communicate with third parties such as employers, schools, state boards, and online databases to verify information
Record confirmed details in Sterling’s platforms
Work closely with Quality team to ensure accurate details are submitted
Meet daily volume and accuracy quotas
This Is the Job For You If You:
Are driven to meet daily Key Performance Indicators (volume & accuracy)
Are detailed-oriented
Can follow directions as established by company and client
Are comfortable using technology and have experience with Microsoft Office Suite, Internet Searches and/or Database Lookups
Can commit to a six-month contract with potential for longer-term based on business need.
Would welcome internship candidates, as well
This Is What We’re Looking For:
High School Diploma (or GED) required; Associate Degree preferred
1 – 2 years working experience
Ability to work 8 hours between our core hours of 8:00 am through 8:00 pm EST
A physical router with an available port is required for some roles. We suggest a minimum internet speed of 25 MB
The salary for this position is $15.00-per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Annual Incentive Plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site
APPLY HERE
by twochickswithasidehustle | Mar 27, 2023 | Uncategorized
ob Description:
SUMMARY
Responsible for performing data analysis and developing ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conducting data research and ensure data quality.
Position will support PST working hours. Must be willing to work PST standard business hours.
RESPONSIBILITIES
Provide excellent customer service to external and internal clients by answering questions and resolving issues
Collaborate with internal and external clients to identify best course of action to meet high data accuracy departmental goals
Research and coordinate the collection and review of state, county, and municipality documents
Consult directly with county recorders on a daily basis to obtain the most current and accurate deed and mortgage tax information
Research jurisdictional related factual issues using multiple contact methods from various external reference sources
Compile information and prepare statistics, charts, and other summaries to detail the findings and communicate to multiple channels.
Analyze real estate documents and acts as client liaison for all inquiries
Adhere to established documenting procedures and timelines
Organize and manage departmental documents, including the creation of spreadsheets to document information received
Identify, research, and analyze data so that it can be accurately processed to meet the guarantee requirements
Conduct research as needed to ensure the tax information is correct
Execute data analysis functions for Black Knight’s OT division, including design and development of critical ad hoc reports
Responsible for the escalation and resolution of data issues
Identify areas for process improvements and make recommendations to assist the business unit in achieving its goals and objectives
Work across business units/teams to collect, aggregate, match, consolidate, and confirm data for quality and accuracy
Perform other related duties as assigned
MINIMUM REQUIREMENTS
High school diploma or GED is required for this role
Requires 0-3+ years of data analysis and research experience
Experience interpreting data and conducting research
PREFERRED QUALIFICATIONS
Paralegal certification with 1-2 years work experience
Prior experience with real estate industry
Experience working with Microsoft TFS and PBI
Ability to prioritize and summarize large amounts of information within a short turnaround time
Proficiency in standard office software, such as Office 365 Suite
Excellent written and verbal communication skills both with internal employees and/or external customers/clients
Demonstrated experience with data manipulation and analysis
High degree of analytical and critical thinking skills
Ability to provide acute attention to detail
Positive outlook, strong work ethic, and responsive to internal and external customers and contacts
Ability to work in a high volume fast paced environment
Ability to gather and interpret information to develop, recommend, and implement solutions
Although target pay range may vary by work location, a representative pay range is $23.00 – $30.00 per hour. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus.
APPLY HERE
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