Data Analyst I

ob Description:

Responsible for performing data analysis and developing ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conducting data research and ensure data quality.

Position will support PST working hours. Must be willing to work PST standard business hours.


Provide excellent customer service to external and internal clients by answering questions and resolving issues
Collaborate with internal and external clients to identify best course of action to meet high data accuracy departmental goals
Research and coordinate the collection and review of state, county, and municipality documents
Consult directly with county recorders on a daily basis to obtain the most current and accurate deed and mortgage tax information
Research jurisdictional related factual issues using multiple contact methods from various external reference sources
Compile information and prepare statistics, charts, and other summaries to detail the findings and communicate to multiple channels.
Analyze real estate documents and acts as client liaison for all inquiries
Adhere to established documenting procedures and timelines
Organize and manage departmental documents, including the creation of spreadsheets to document information received
Identify, research, and analyze data so that it can be accurately processed to meet the guarantee requirements
Conduct research as needed to ensure the tax information is correct
Execute data analysis functions for Black Knight’s OT division, including design and development of critical ad hoc reports
Responsible for the escalation and resolution of data issues
Identify areas for process improvements and make recommendations to assist the business unit in achieving its goals and objectives
Work across business units/teams to collect, aggregate, match, consolidate, and confirm data for quality and accuracy
Perform other related duties as assigned


High school diploma or GED is required for this role
Requires 0-3+ years of data analysis and research experience
Experience interpreting data and conducting research


Paralegal certification with 1-2 years work experience
Prior experience with real estate industry
Experience working with Microsoft TFS and PBI
Ability to prioritize and summarize large amounts of information within a short turnaround time
Proficiency in standard office software, such as Office 365 Suite
Excellent written and verbal communication skills both with internal employees and/or external customers/clients
Demonstrated experience with data manipulation and analysis
High degree of analytical and critical thinking skills
Ability to provide acute attention to detail
Positive outlook, strong work ethic, and responsive to internal and external customers and contacts
Ability to work in a high volume fast paced environment
Ability to gather and interpret information to develop, recommend, and implement solutions
Although target pay range may vary by work location, a representative pay range is $23.00 – $30.00 per hour. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus.