by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
We are seeking an experienced PPC Ads Specialist – Client Support Analyst to join our dynamic client onboarding and support team to support ClickGUARD’s clients on various PPC ads platforms. You will help with the onboarding, delivery, and support of the best-in-class click fraud protection solutions for Google Ads, META, Bing, TikTok, LinkedIn, and various other ad platforms.
Reporting directly to our operations Manager, the perfect candidate will be a motivated self-starter, with strong analytical acumen and curiosity that brings a creative and innovative approach to our team, customers and product development.
The team works flexible hours during EU and US business hours, and the role itself is 100% location independent, allowing you to live anywhere in the world. Be it the sunny beaches in Bali, the snowy mountains in Romania or a 1-bedroom apartment in downtown Bogota or Buenos Aires – the choice is yours.
This is the perfect opportunity for a proactive customer centric support analyst looking to further develop cross platform expertise while also helping to ideate and create cutting edge AdTech solutions for a variety of top brands and to work with some award-winning agency and partners.
About You
You love to talk with, and to build quality relationships with customers.
You are super proactive, responsive and available to clients when needed.
You are a critical thinker with exceptional problem-solving skills.
You are highly detail oriented and absolutely nothing gets by you.
You are a native or highly fluent C1 level English speaker.
You learn quickly and keep up with a fast-paced changing environment.
If you answered YES! to all the above, GREAT! keep reading, as you might be who we’re looking for!
About the role
Collect and analyzes customer data and then works to develop resolutions for issues.
Implement pro-active customer engagement and retention strategies.
Providing technical or product-related assistance and support to help clients resolve issues.
Proactively engage with, analyze and audit existing as well as help onboarding new client accounts.
Work with client to optimize and develop strategies based on company’s products or services.
Develop a strong technical knowledge about the company’s products or services.
Work with leadership and our engineering team to help improve the product development roadmap.
What qualifies you for this role?
Minimum of 1 to 2 years of experience working with leading ad platform (Google Ads, META, etc).
Proven working experience with client accounts in the ads space.
Strong attention to details and excellent organizational skills.
Ability to prioritize and manage multiple tasks effectively.
Exceptional verbal and written communication skills.
Ability to work autonomously and with minimal supervision.
Customer retention and relationship management experience.
Discretion and ability to handle confidential information.
What’s in it for you?
Competitive salary + performance bonuses.
Work that fits your personality and lifestyle.
Your hours are flexible, and so is your vacation.
Any equipment/software/tech that you need to do your job.
You can work from anywhere in the world – We work remotely!
Join and help shape the future of PPC advertising.
Ideal Candidate
The ideal candidate comes from agency-based account support environment and therefore should possess a good understanding of leading PPC Ads platforms and be able to perform in-depth analysis of various e-commerce and lead-generation campaign types.
Who You’ll Work with
You’ll be working with our operations manager, but also interact with the CEO and other members of his team.
How to apply
If all of the above got you interested and you believe you would be a good fit for the role – we invite you to submit a formal application by following the steps to ‘APPLY’ via this site.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic.
Recruiters:
Please note that we are not accepting recruitment agency assistance at this time.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to Know the Opportunity:
We are currently seeking a Lead Recordkeeper in our Operations area delivering cost-effective and superior customer service, while processing transactions for participants in VOYA retirement plans. This position is a good match for a candidate who wants to broaden and grow their financial services knowledge.
Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.
The Contributions You’ll Make:
Responsibilities may vary but will incorporate a majority of the following:
Reviewing and analyzing for good order Death Claims.
Entering complex transactions to include beneficiary RMD calculations and distributions.
Working with customers for resolution of transactions that are not in good order.
Working with internal and external business partners on various processes.
Maintaining a department required volume and accuracy level for the position.
Overtime is required when needed and expected during peak periods.
Work hours are 8:00am – 4:30pm ET depending on the needs of the team; this may vary.
Ability to multitask and work in a team environment to achieve team goals.
Minimum Knowledge & Experience:
College degree or equivalent experience.
3-5 years good customer service skills/experience.
Proficient computer skills, including ability to navigate quickly and easily through MS Office.
Strong communication skills, which include proper grammar.
Ability to build and maintain relationships with internal and external clients.
Self-motivated and the ability to use time efficiently.
Must be detail oriented and analytical.
Must have strong mathematical skills
Preferred Knowledge & Experience:
Experience with OMNI and Task Manager is a plus.
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$49,620 – $62,020 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Pie’s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.
The Special Investigation Unit (SIU) Investigator is responsible for the day-to-day oversight of SIU functions within the Claims organization in compliance with contractual and regulatory requirements. The successful candidate will partner with their leader and other stakeholders across the organization on mitigations and remediation activities in support of fraud operation activities to alleviate any potential negative impact to our customers and/or the organization for the Workers’ Compensation and Commercial Auto lines of business. This role reports directly to the Claims Special Investigations Unit Manager.
How You’ll Do It
Cross-functional collaboration and communication
Conducts comprehensive analysis of data and files being worked by the Claims team and the Underwriting team as needed to prevent payment of fraudulent claims.
Supports the development and communication of SIU programs, practices, and policies.
Promotes a growth culture within Pie that emphasizes anti-fraud alertness.
Facilitate live training and discussions related to SIU initiatives as needed.
Partner with Claims and Underwriting organization’s leadership to extract themes and needs.
Collaborate with other departments, including but not limited to Compliance and L&D teams for cross-departmental projects as required.
Execute all SIU processes, systems, and reporting
Day to day handling of Special Investigations Unit activities and investigations as well as the technologies and tools required to develop, manage, and deliver SIU processes and reporting .
Conduct field work as needed.
Verify and maintain accuracy of data.
Completes interviews with internal and external parties.
Prepares cases for criminal prosecution and presents evidence to appropriate law enforcement agencies for prosecution.
Performs thorough analysis of evidence; assesses veracity of information compiled, to include documentary materials and results of interviews, to develop investigative conclusions.
Update and maintain materials and tools (i.e. process documents, decks, pdfs, eLearnings, and reference materials) to reflect feedback and company changes.
Ensure we are partnering with the Claims Regulatory Reporting Specialist and Compliance to accurately report investigations to regulatory agencies.
Execution of Claims and Underwriting SIU practices and strategy
Collaborate with Claims and Underwriting senior leaders to create and maintain SIU best practices and processes to prevent, detect, investigate and report fraud to appropriate regulatory agencies for all of Pie staff.
Partner with the Claims Compliance and Underwriting team to ensure unified SIU strategy across various departments.
Follows written risk and compliance policies, standards, and procedures for business activities.
Identifies appropriate issues for escalation such as fraudulent trends, vulnerabilities causing increased fraudulent activity and/or larger than normal losses.
The Right Stuff
High school diploma or equivalent required. Bachelor’s degree in Criminal Justice or Business preferred.
The person hired for this position will be expected to comply with each state’s PI licensing requirement including contract with a vendor if needed.
2 years of demonstrated experience working in both Workers’ Compensation and Commercial Auto.
Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team.
Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future.
Advanced: Advanced awareness of your own and your team’s tasks, and how it impacts the organization and deliverables.
Beginner leadership skills with experience leading large or technical teams through complex deliverables.
G-Suite Tools, Intermediate excel skills, demonstrated experience working with collaboration tools (Slack is preferred).
Base Compensation Range
$70,000—$95,000 USD
Compensation & Benefits
Competitive cash compensation
A piece of the pie (in the form of equity)
Comprehensive health plans
Generous PTO
Future focused 401k match
Generous parental and caregiver leave
Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Job Summary
Responsible for leading the analysis and development of individual proposals and contracts for product and service offerings for the segment and customers that are assigned. Collaborates cross functionally with Sales and Finance colleagues to develop joint account plans that maximize profitability for the customers and segments assigned. Develops knowledge of the accounts assigned including an understanding of account issues, strategies, pricing, contract language and actual performance and business metrics. Works closely with peers within the Contracts & Pricing Department to facilitate contract implementation, monitoring, compliance and analysis for assigned accounts and contracts. Responsible for the training, development and work product of the analyst(s) supporting their accounts and contracts.
Job Responsibilities
Assists Sales colleagues and participates in the joint account planning process and management activities for assigned customer segments and accounts.
Collaborates cross functionally with Sales and Finance colleagues to develop, analyze and implement strategic account plans that maximize account profitability for assigned customer segments and accounts.
Develops specific account knowledge and understanding of contractual terms and actual performance to assist
Sales partners in developing and enhancing account strategies, pricing and contract language.
Develops and manages account proposals related to products and services for assigned customer segments and accounts.
Collaborates with Contract Directors to ensure consistency in all contracting efforts to ensure compliance and uniformity with company objectives and/or regulatory requirements.
Negotiates small to medium contracts and books of business.
Develops an understanding of the competitive landscape, customer issues and business strategies that affect designated accounts and contracts. Strong knowledge and understanding of departmental data, business metrics and operational processes.
Informs next level management of contract risks for assigned contracts. Recommends course of action to reduce/minimize risk to the organization.
Follows operational procedures utilizing defined methodology and approach to evaluate proposals. Ensures that the analytical framework for proposal development is adhered to and presents action oriented data for consideration to decision makers.
Develops proposals and contracts that comply with Divisional goals and objective as well as Corporate policies and procedures. Consults with legal as needed to draft specific contract language that meets business objectives.
Collaborates with Sales colleagues in the review and approval process for specific account proposals. Ensures account proposals, models and pricing are accurate and completed in accordance with defined service levels in order to meet internal and external customer timelines.
Presents pricing, benchmarks and strategy to governing committees as needed.
Ensures that Analyst(s) supporting their accounts have a knowledge and understanding of the systems, operational processes and product pricing strategies for each respective customer segment to facilitate the development of effective proposals and contracts.
About Walgreens and WBA
Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.
Basic Qualifications
Bachelor’s Degree and at least 5 years experience in a combination of Contracting (drafting, editing and/or negotiating a contract), Finance, Account Management, Legal, Pricing or Corporate Strategy or a High School Diploma/GED and at least 10 years of experience in a combination of Contracting (drafting, editing, and/or negotiating a contract), Finance, Account Management, Legal, Pricing or Corporate Strategy.
At least 2 years experience in contract analysis and development.
Experience evaluating information to determine compliance with standards, laws, and regulations.
Experience collaborating with internal and resources to develop strategies that meet department goals within budget and established timelines.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience developing strategic initiatives which align with business goals and budget.
Experience developing and delivering presentations to various audience levels within an organization.
Experience analyzing data to identify issues, trends, exceptions that results in improvement and finds solutions.
Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
At least 1 year of direct leadership, indirect leadership and/or cross functional team leadership.
Willing to travel up to 15% of the time for business purposes (within state and out of state).
Preferred Qualifications
MBA
Experience in pharmacy industry in areas such as Retail, PBM, Managed Care, Mail Service, and Specialty Pharmacy.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
This is a remote part-time position only available to US residents of Ohio and Texas
We are primarily looking to staff part time, Mon-Fri 8am-6pm EST/8am-5pm CDT
This role is not eligible for anyone currently employed full time elsewhere
Job Overview:
This is a remote, part-time, entry-level position.
We are looking for a Part Time Production QC Associate to help ensure the deliverability of our product. Production QC Associates primarily test our content by sending SMS messages across various providers and carriers and log the results, while making changes as necessary. You will be provided with a company laptop and set of three cell phones to use for testing. If you are a computer savvy person with a keen eye for detail, who’s self-motivated and a quick learner, we are interested in hearing from you!
Compensation: $10-12/hour
Hours:
Part time, 12-28 hours/week
Mon-Fri (8am-6pm EST/8am-5pm CDT).
Flexible hours to fit your schedule!
Specific Duties, Activities, and Responsibilities:
Test for the reliable delivery of SMS Text messages through extensive review of QC test results across multiple cellular carriers.
Adjust, retest, and document changes made to SMS campaigns.
Map specific pre-determined responses to frequent messages
Assist with miscellaneous data audits as needed
Skills/Qualifications:
Computer capability – Microsoft Office (Word/Outlook/Excel)
College level English language grammatical skills.
Strong organizational skills – attention to detail, and exceptional verbal/ written skills
Problem-Solving – ability to interpret data, draw conclusions, and spot trends.
Work Ethic – Self-motivated and able to work independently or with a team
Cell Phone Reception – It is a requirement that you have adequate cell phone reception with the following cellular carriers: AT&T, T-Mobile, and Verizon Wireless
What is Drips?
Drips is an AI driven conversational SMS marketing platform; the first Conversational Texting® company of its kind, founding a new category and leading the way for some of the biggest brands in the world to improve engagement rates and outcomes for their prospects and customers. Operating completely remote, Drips helps clients increase lead conversions by communicating with their customers in the same way that people communicate with each other. Using conversational SMS, calls, email, and direct mail campaigns, Drips automates conversation in a way that works, and works well.
Drips enables brands to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling, and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable brands.
Drips’ focus on empowering brands to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. And we are looking to accelerate the next era of growth and expansion of our team.
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