by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an Exceptions Specialist who will receive, research, and process transportation service requests for a reservation that requires approval procedures to be performed before or after transportation has taken place. You will monitor use and billing trends that may signal abusive practices. You will use our resources and outreach to members, facilities, clients and other parties to fulfill reservations. You will report to the Exceptions Manager.
You will…
· Ensure accurate trip data input and resolution as it relates to the service guidelines
· Observe and advise management team on issues relating to customer service and the exceptions process
· Manage the denial and appeal process
· Process faxes, mail, email and web requests (inbound and outbound)
· Oversee the department’s phone activity (inbound and outbound) for quality and efficiency
· Investigate all issues to confirm the actual use
· Report to management the need to address abusive or fraudulent situations
· Report Member Experience dissatisfaction to management.
· Provide outreach regarding members, transportation, education and other subjects to medical facilities
We are excited to speak to some with the following…
- High School Graduate or General Education Degree (GED)
- 0-2 years previous contact center customer service experience
Pay starting at $14.33 an hour.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post –Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Job Description
Please note that the following job posting is for a fully remote position, allowing employees to work from their preferred location.
We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.
We are currently seeking a design leader to lead our amazing team of UX designers who are building supplier facing tools & experiences, so that Wayfair suppliers can effectively onboard Wayfair and grow their business through properly managed product catalog and pricing, promotion, advertising, reviews.
What You’ll Do
A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact. You are an empathetic people manager, a thought leader, skilled in design operations management. You are customer-centered and love turning quantitative and qualitative findings into insights and strategy to drive product priorities. As a key member of the digital product management team, you will collaborate closely with stakeholders from various departments to align UX efforts with business goals and customer needs.
Your Responsibilities
Experience Vision and Strategy:
Develop and implement clear strategy for the user experience, balancing innovation and design efforts with feasibility, scalability and business impact.
Collaborate closely with Product Management, Engineering, and Data Analytics partners to foster a user-centered approach throughout the product development lifecycle.
Drive a deep understanding of our users’ needs, behaviors, and pain points through robust user research initiatives. Translate user insights into actionable design principles and strategies that inform product development and continuous iterations and optimization.
Utilize data analytics and user behavior insights to make informed design decisions. Implement research results and user feedback analysis to validate design hypotheses and pivot the solutions.
Stay abreast of the latest UX trends, emerging technologies, and best practices in the e-commerce industry. Apply this knowledge to drive innovation and maintain a competitive edge.
Design Execution and Operation:
Utilize design thinking principles and oversee the creation of exceptional user experiences which solve goals with elegant simplicity
Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
Team Leadership and Management
Lead, inspire, and mentor a team of skilled UX designers & design managers. Foster a collaborative and inclusive team culture that encourages creativity, continuous learning, and growth.
Be a thought leader who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
What You’ll Need
Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Information Architecture, or related field
10+ years of professional UX experience with a minimum of 5+ years of people management experience with growing leadership responsibilities
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
Communication and interpersonal skills: Ability to present and articulate ideas, openness to evolve opinions that challenge beliefs
Strong skills in modern design tools like Figma, Sketch, Abstract, Invision, Framer, UXPin, and Creative Suite
Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
An online portfolio of case studies demonstrating experience in shaping B2B, SAAS, or Enterprise platform experience and your unfailing advocacy for the user, analytical decision-making, and strategic thinking.
Working knowledge of HTML/CSS/JS. Hands-on skills are a plus.
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Payroll Operations Specialist is responsible for helping R365 customers with all R365 Payroll functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.
How you’ll add value:
Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations.
Review, process and submit ACH files on a timely basis while meeting all strict deadlines.
Ensure all Tax functions are completely accurate.
Review and ensure due diligence tasks are followed, per established procedures.
Identify and resolve any payroll challenges that may appear in a quick and effective manner.
Diagnose and document software defects and escalate them to management as needed.
Identify gaps in company self-help documentation.
Train and mentor new team members at the request of management.
Other duties as assigned.
What you’ll need to be successful in this role:
3-5+ years of Payroll experience or equivalent education
Banking, Finance, Tax, and/or Accounting experience
Excellent critical thinking skills
Strong customer service skills
Solutions oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
Strong technical aptitude with experience communicating across multiple platforms
A passion for helping people get the most out of technology
PREFERRED QUALIFICATIONS
Payroll Operations Experience (ACH/Tax/Reconciliation)
General understanding of business accounting principles
R365 Team Member Benefits & Compensation
This position has a salary range of $30.00 – 42.31 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
BI-Remote
$30 – $42.31 an hour
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Overview
Otter Products is currently recruiting for a Sr. Social Media Content Specialist to join our Marketing team. This role can be based at our Fort Collins, CO headquarters with a hybrid schedule or work fully remote anywhere in the contiguous United States.
As the Sr. Social Media Content Specialist, you will play a critical role in driving key company objectives through curating and creating engaging social media content.
In this role you will report to the Sr. Manager, Social Media Marketing and will be responsible for content creation strategy and execution across social media platforms for OtterBox and other business units under the Otter Products umbrella. This role provides the opportunity for you to attend and capture engaging footage of internal and external events, while working with influencers, brand ambassadors, and in-house and external creative teams to produce social-first content aligned to brand image, strategy, objectives.
If you possess expert level knowledge across key social platforms, including but not limited to Meta, TikTok, LinkedIn, X, Sprout Social, etc., the ability to capture content optimized for social media marketing, and a passion for creating engaging brand content then the Sr. Social Media Content Specialist may be the perfect opportunity!
About Otter Products
At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.
Through our industry-leading brands – OtterBox, Liviri and OtterCares – we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give – together.
By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world.
And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.
For more information visit otterproducts.com
Responsibilities
Curate existing content to build social calendar in alignment with overall brand calendars and objectives.
Produce social content (including videos) for team to utilize on social platforms based on brand objectives and current social media trends.
Attend and capture internal and external events for social, this will include supporting in getting footage and creating content.
Proactively generate strategic plans for social content strategy to support brand objectives and campaigns.
Support social commerce initiatives with content strategy and needs.
Monitor recent social media topics and trends to evaluate, incorporate, and leverage as applicable to brand objectives.
Monitor KPIs such as engagement, VCR, and reach to evaluate success of social creative campaigns.
Maintain social digital content libraries and social media tools to stay current with evolving platforms.
Work closely with Sr. Manager, Social Media on management, briefing, and approval of influencer and brand ambassador content.
Build and nurture strong relationship with in-house and external Creative team to ensure cohesion in brand strategy while also creating social-first content.
Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
Other duties as assigned
Qualifications
Bachelor’s degree in marketing or equivalent is required. Experience in lieu of degree may be considered.
Minimum of four years of professional level social media marketing experience, with a focus on content creation for key social media platforms (Facebook, X, Instagram, TikTok, Sprout Social, etc.) is required.
Ability to travel up to 50% to shoots, events and HQ is required.
Experience with Commerce + DTC (Direct to consumer) brands across both B2C and B2B is ideal.
Online portfolio required with candidate submission.
EEO
Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.
For US Based Roles Only – Compensation Range Minimum
USD $74,000.00/Yr.
For US Based Roles Only – Compensation Range Maximum
USD $94,000.00/Yr.
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems – join Milestone, a global market leader!
Milestone Systems is a global leader in IP video surveillance software. We are a pioneer of true open platform IP video management software, independent of hardware manufacturers, and supporting the most comprehensive choice in software devices.
We are looking for a Training Content Specialist to join our global Learning & Performance team. This team provides a multiple award-winning channel partner learning program that empowers the people in the Milestone community to perform on the job by delivering effective learning experiences, certification assessments, and performance support solutions. As our Training Content Specialist, you will support the instructional design team to improve learning and performance support solutions using a variety of delivery methods.
At Milestone we value an entrepreneurial mindset and foster a culture of trust and autonomy. To thrive in this environment, especially as this is a remote position, you must be able to work successfully with minimal supervision. We appreciate and value the ability to develop creative solutions to business problems! As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business!
Responsibilities
Support the Training Content team by ensuring classroom content, assessments, supporting documentation, and learning tools meet the learning strategy and team goals.
Update and test training content for accuracy, usability, and user experience. This includes online and face-to-face classroom materials as well as online software simulations, blended learning, performance support systems, and collaborative learning experiences.
Update team processes to improve information sharing as well as speed and accuracy of content delivery.
Update certification assessments that prove learner mastery of highly complex IT and video technology knowledge and skills required to successfully perform on the job.
Work with internal and external localization teams to release content globally.
Develop new training content and certification assessments as needed to meet business goals as needed.
Work with senior instructional designers to clearly identify business goals, target audiences, knowledge and performance gaps, and logistical delivery issues.
Acceptance of feedback and constructive evaluation of work.
Job Tasks
Edit instructional materials, including classroom documents, HTML code for online classes, certification tests, job aids, scripts, screen text, quizzes, and other documents.
Coordinate and support online portals, including Skillable and Adobe Connect.
Develop and maintain a new communication portal for the Training Content team.
Review the latest internal, technical documentation for updates to classroom and certification content.
Specify needed media assets (graphics, audio, and video) and interactions.
Test classroom labs with the latest Milestone software.
Maintain instructional design knowledge and monitor ongoing improvements in the use of technology to support learning.
Your Experience
Bachelor’s degree required.
Minimum 1 year of eLearning instructional design experience (a portfolio of work samples will be required).
Demonstration of a solid foundation in adult learning, performance support, and instructional design theory.
Possession and/or a willingness to develop complex IT networking skills.
Familiarity with HTML code, e-learning, their capabilities, and best instructional uses.
Essential instructional writing skills in multiple mediums.
Skill in developing eLearning using programs like Articulate Storyline.
Ability to uphold organizational values of reliability, openness, innovation, flexibility, and independence.
Excellent English verbal and written communication skills.
Ability to exercise independent judgment and discretion with important matters.
Ability to manage multiple tasks or projects at one time.
Ability to self-direct and manage time.
Ability to work as a team and with challenging deadlines.
Interest in continuous improvement and dedication to updating skills.
Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.
Why Milestone?
Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our organization directly.
The annual salary for this position ranges from $51,808 to $85,939 with most candidates falling in the $72,526 to $77,995 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days’ vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.
Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.
Contact and application
Please apply at our website, www.milestonesys.com.
If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected]
We are looking forward to receiving your application.
Recent Comments