by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
This is a contract position providing services to Nestlé in the USA through a third-party staffing services organization. If you are selected for this role, you will be an employee of a third-party staffing partner and not Nestlé in the USA.
THIS IS A 12 MONTH CONTRACT ROLE. REMOTE CANDIDATES WILL BE CONSIDERED. Team is based in Arlington, VA.
Social Media and Content Creation Specialist
Requisition: 266829
You know us as the food and beverage company behind a lot of your favorites like Nestle Toll House, Stouffer’s, Coffee mate, Lean Cuisine and DiGiorno, as well as new discoveries like Sweet Earth and now Perrier and S.Pellegrino! Across our organization, we’re creating a workplace where collaboration is important, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day.
POSITION SUMMARY:
Do you see yourself as someone who thrives at creating engaging social content, and has a passion for baking, most specifically with the original chocolate chip cookie brand, Nestle Toll House? If so, this is the role for you! The Specialist, Social Media and Content Creation for Nestle Toll House is a new role on our Community Management team responsible for creating relevant content, communicating the brand’s voice, growing the brand’s TikTok audience and fan base, and engaging with fans across active social media platforms, including TikTok. The ability to drive ideation and creativity will be critical, while supporting in the development and execution of a unique social strategy. This includes developing breakthrough content, engaging with brand fans, communities, like-minded brands, creators, and more across the platform to drive growth and relevancy. This is an exciting opportunity to join an energetic and creative team, and play an important role in driving engagement with Nestle Toll House fans and beyond.
The approximate hourly pay for this position is $46-49/hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
PRIMARY RESPONSIBILITIES:
Execution and Engagement
Produce and edit compelling TikTok and Reels content that drives engagement and keeps Nestle Toll House top of mind across the ever-evolving social media landscape
Participate, and at times, lead brainstorms to identify new opportunities for engagement and content creation
Plan and publish organic social content on TikTok as assigned, including the writing of organic copy
Monitor and moderate all social mentions of brands across TikTok to protect the brand, inform reporting, and identify engagement opportunities
Identify opportunities to engage real-time with consumers on TikTok who interact with brand social channels in positive conversations
Identify influencers and creators who organically engage with the brand, within baking or other relevant categories that would be a good fit for brand programs and partnerships
Strategy
Execute the organic channel and content strategy for the Nestle Toll House brand on TikTok
Ongoingly bring the Nestle Toll House voice to life and build a robust community of brand fans on TikTok
Bring a spirit of constant ideation, identifying ways to drive engagement through owned content, and participation in relevant trends and cultural conversations
Trend and Surprise & Delight Identification
Social listening across TikTok to identify opportunities for engagement
Identify relevant trends in the space to develop and execute content that allows the brand to be top of mind for our community
Identify key consumers to strategically execute surprise and delight opportunities to build relationships on social media
Integrated Marketing and Cross Functional Collaboration
Continuously collaborate closely with Community Manager and brand team to execute strategy, ideate, and more
Bring forward social-led activation ideas, and collaborate with Community Manager to develop and execute
Amplify engagement opportunities that come from experiential or PR activations.
Collaborate with Community Manager to deliver quarterly reports on performance and present to key stakeholders
Collaborate with stakeholders on legal process for social sweepstakes/contests in collaboration with the brand team
REQUIRED EDUCATION AND EXPERIENCE:
Bachelors Degree preferred, not required
Minimum of 1-3 years experience in social media management representing a brand or organization
Strong content creation skills that are distinctive and reflect the brand’s voice
Demonstrated ability to think creatively and have a strong understanding of culture
Proficient with content creation tools and technologies , including but not limited to iPhone, Canva Pro design, TikTok/Reels video editing, CapCut, Photoshop, etc.
Platform expertise in TikTok, Instagram, and more
Exceptional understanding of the social media landscape, social analytics tools and metrics
Exceptional communication (written and oral) skills
Experience successfully managing multiple projects simultaneously, collaborating and working successfully with multiple stakeholders and teams
Occasional travel to the Arlington, VA area is expected: 10-15% of the time
Personal interest in baking
PREFERRED EXPERIENCE:
Experience using Sprinklr social listening and publishing
Previous experience working with large brands and partner agencies
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an Exceptions Specialist who will receive, research, and process transportation service requests for a reservation that requires approval procedures to be performed before or after transportation has taken place. You will monitor use and billing trends that may signal abusive practices. You will use our resources and outreach to members, facilities, clients and other parties to fulfill reservations. You will report to the Exceptions Manager.
You will…
· Ensure accurate trip data input and resolution as it relates to the service guidelines
· Observe and advise management team on issues relating to customer service and the exceptions process
· Manage the denial and appeal process
· Process faxes, mail, email and web requests (inbound and outbound)
· Oversee the department’s phone activity (inbound and outbound) for quality and efficiency
· Investigate all issues to confirm the actual use
· Report to management the need to address abusive or fraudulent situations
· Report Member Experience dissatisfaction to management.
· Provide outreach regarding members, transportation, education and other subjects to medical facilities
We are excited to speak to some with the following…
- High School Graduate or General Education Degree (GED)
- 0-2 years previous contact center customer service experience
Pay starting at $14.33 an hour.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post –Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Job Description
Please note that the following job posting is for a fully remote position, allowing employees to work from their preferred location.
We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.
We are currently seeking a design leader to lead our amazing team of UX designers who are building supplier facing tools & experiences, so that Wayfair suppliers can effectively onboard Wayfair and grow their business through properly managed product catalog and pricing, promotion, advertising, reviews.
What You’ll Do
A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact. You are an empathetic people manager, a thought leader, skilled in design operations management. You are customer-centered and love turning quantitative and qualitative findings into insights and strategy to drive product priorities. As a key member of the digital product management team, you will collaborate closely with stakeholders from various departments to align UX efforts with business goals and customer needs.
Your Responsibilities
Experience Vision and Strategy:
Develop and implement clear strategy for the user experience, balancing innovation and design efforts with feasibility, scalability and business impact.
Collaborate closely with Product Management, Engineering, and Data Analytics partners to foster a user-centered approach throughout the product development lifecycle.
Drive a deep understanding of our users’ needs, behaviors, and pain points through robust user research initiatives. Translate user insights into actionable design principles and strategies that inform product development and continuous iterations and optimization.
Utilize data analytics and user behavior insights to make informed design decisions. Implement research results and user feedback analysis to validate design hypotheses and pivot the solutions.
Stay abreast of the latest UX trends, emerging technologies, and best practices in the e-commerce industry. Apply this knowledge to drive innovation and maintain a competitive edge.
Design Execution and Operation:
Utilize design thinking principles and oversee the creation of exceptional user experiences which solve goals with elegant simplicity
Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
Team Leadership and Management
Lead, inspire, and mentor a team of skilled UX designers & design managers. Foster a collaborative and inclusive team culture that encourages creativity, continuous learning, and growth.
Be a thought leader who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
What You’ll Need
Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Information Architecture, or related field
10+ years of professional UX experience with a minimum of 5+ years of people management experience with growing leadership responsibilities
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
Communication and interpersonal skills: Ability to present and articulate ideas, openness to evolve opinions that challenge beliefs
Strong skills in modern design tools like Figma, Sketch, Abstract, Invision, Framer, UXPin, and Creative Suite
Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
An online portfolio of case studies demonstrating experience in shaping B2B, SAAS, or Enterprise platform experience and your unfailing advocacy for the user, analytical decision-making, and strategic thinking.
Working knowledge of HTML/CSS/JS. Hands-on skills are a plus.
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Payroll Operations Specialist is responsible for helping R365 customers with all R365 Payroll functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.
How you’ll add value:
Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations.
Review, process and submit ACH files on a timely basis while meeting all strict deadlines.
Ensure all Tax functions are completely accurate.
Review and ensure due diligence tasks are followed, per established procedures.
Identify and resolve any payroll challenges that may appear in a quick and effective manner.
Diagnose and document software defects and escalate them to management as needed.
Identify gaps in company self-help documentation.
Train and mentor new team members at the request of management.
Other duties as assigned.
What you’ll need to be successful in this role:
3-5+ years of Payroll experience or equivalent education
Banking, Finance, Tax, and/or Accounting experience
Excellent critical thinking skills
Strong customer service skills
Solutions oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
Strong technical aptitude with experience communicating across multiple platforms
A passion for helping people get the most out of technology
PREFERRED QUALIFICATIONS
Payroll Operations Experience (ACH/Tax/Reconciliation)
General understanding of business accounting principles
R365 Team Member Benefits & Compensation
This position has a salary range of $30.00 – 42.31 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
BI-Remote
$30 – $42.31 an hour
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
by twochickswithasidehustle | Oct 17, 2023 | Uncategorized
Overview
Otter Products is currently recruiting for a Sr. Social Media Content Specialist to join our Marketing team. This role can be based at our Fort Collins, CO headquarters with a hybrid schedule or work fully remote anywhere in the contiguous United States.
As the Sr. Social Media Content Specialist, you will play a critical role in driving key company objectives through curating and creating engaging social media content.
In this role you will report to the Sr. Manager, Social Media Marketing and will be responsible for content creation strategy and execution across social media platforms for OtterBox and other business units under the Otter Products umbrella. This role provides the opportunity for you to attend and capture engaging footage of internal and external events, while working with influencers, brand ambassadors, and in-house and external creative teams to produce social-first content aligned to brand image, strategy, objectives.
If you possess expert level knowledge across key social platforms, including but not limited to Meta, TikTok, LinkedIn, X, Sprout Social, etc., the ability to capture content optimized for social media marketing, and a passion for creating engaging brand content then the Sr. Social Media Content Specialist may be the perfect opportunity!
About Otter Products
At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.
Through our industry-leading brands – OtterBox, Liviri and OtterCares – we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give – together.
By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world.
And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.
For more information visit otterproducts.com
Responsibilities
Curate existing content to build social calendar in alignment with overall brand calendars and objectives.
Produce social content (including videos) for team to utilize on social platforms based on brand objectives and current social media trends.
Attend and capture internal and external events for social, this will include supporting in getting footage and creating content.
Proactively generate strategic plans for social content strategy to support brand objectives and campaigns.
Support social commerce initiatives with content strategy and needs.
Monitor recent social media topics and trends to evaluate, incorporate, and leverage as applicable to brand objectives.
Monitor KPIs such as engagement, VCR, and reach to evaluate success of social creative campaigns.
Maintain social digital content libraries and social media tools to stay current with evolving platforms.
Work closely with Sr. Manager, Social Media on management, briefing, and approval of influencer and brand ambassador content.
Build and nurture strong relationship with in-house and external Creative team to ensure cohesion in brand strategy while also creating social-first content.
Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
Other duties as assigned
Qualifications
Bachelor’s degree in marketing or equivalent is required. Experience in lieu of degree may be considered.
Minimum of four years of professional level social media marketing experience, with a focus on content creation for key social media platforms (Facebook, X, Instagram, TikTok, Sprout Social, etc.) is required.
Ability to travel up to 50% to shoots, events and HQ is required.
Experience with Commerce + DTC (Direct to consumer) brands across both B2C and B2B is ideal.
Online portfolio required with candidate submission.
EEO
Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.
For US Based Roles Only – Compensation Range Minimum
USD $74,000.00/Yr.
For US Based Roles Only – Compensation Range Maximum
USD $94,000.00/Yr.
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