Training Content Specialist

Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems – join Milestone, a global market leader!

Milestone Systems is a global leader in IP video surveillance software. We are a pioneer of true open platform IP video management software, independent of hardware manufacturers, and supporting the most comprehensive choice in software devices.

We are looking for a Training Content Specialist to join our global Learning & Performance team. This team provides a multiple award-winning channel partner learning program that empowers the people in the Milestone community to perform on the job by delivering effective learning experiences, certification assessments, and performance support solutions. As our Training Content Specialist, you will support the instructional design team to improve learning and performance support solutions using a variety of delivery methods.

At Milestone we value an entrepreneurial mindset and foster a culture of trust and autonomy. To thrive in this environment, especially as this is a remote position, you must be able to work successfully with minimal supervision. We appreciate and value the ability to develop creative solutions to business problems! As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business!

Responsibilities

Support the Training Content team by ensuring classroom content, assessments, supporting documentation, and learning tools meet the learning strategy and team goals.
Update and test training content for accuracy, usability, and user experience. This includes online and face-to-face classroom materials as well as online software simulations, blended learning, performance support systems, and collaborative learning experiences.
Update team processes to improve information sharing as well as speed and accuracy of content delivery.
Update certification assessments that prove learner mastery of highly complex IT and video technology knowledge and skills required to successfully perform on the job.
Work with internal and external localization teams to release content globally.
Develop new training content and certification assessments as needed to meet business goals as needed.
Work with senior instructional designers to clearly identify business goals, target audiences, knowledge and performance gaps, and logistical delivery issues.
Acceptance of feedback and constructive evaluation of work.
Job Tasks

Edit instructional materials, including classroom documents, HTML code for online classes, certification tests, job aids, scripts, screen text, quizzes, and other documents.
Coordinate and support online portals, including Skillable and Adobe Connect.
Develop and maintain a new communication portal for the Training Content team.
Review the latest internal, technical documentation for updates to classroom and certification content.
Specify needed media assets (graphics, audio, and video) and interactions.
Test classroom labs with the latest Milestone software.
Maintain instructional design knowledge and monitor ongoing improvements in the use of technology to support learning.
Your Experience

Bachelor’s degree required.
Minimum 1 year of eLearning instructional design experience (a portfolio of work samples will be required).
Demonstration of a solid foundation in adult learning, performance support, and instructional design theory.
Possession and/or a willingness to develop complex IT networking skills.
Familiarity with HTML code, e-learning, their capabilities, and best instructional uses.
Essential instructional writing skills in multiple mediums.
Skill in developing eLearning using programs like Articulate Storyline.
Ability to uphold organizational values of reliability, openness, innovation, flexibility, and independence.
Excellent English verbal and written communication skills.
Ability to exercise independent judgment and discretion with important matters.
Ability to manage multiple tasks or projects at one time.
Ability to self-direct and manage time.
Ability to work as a team and with challenging deadlines.
Interest in continuous improvement and dedication to updating skills.
Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.

Why Milestone?

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our organization directly.

The annual salary for this position ranges from $51,808 to $85,939 with most candidates falling in the $72,526 to $77,995 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days’ vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.

Contact and application

Please apply at our website, www.milestonesys.com.

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected]

We are looking forward to receiving your application.

AUDIT MANAGER – US

About Revolut
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we’re not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 6000+ people working around the world, from our great offices or remotely, on our mission. And we’re looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role
Audit is a key player in most areas of the business at Revolut. The team works closely with Risk and Compliance to create internal risk management and compliance processes, and ensure that they’re operating effectively 💪 This unstoppable trio is the front line of evaluating whether the business is on a safe footing, working across functions, products, and regions to build this seamless infrastructure.

We’re looking for a Audit Manager who’ll take our audit programs to the next level. A professional who’ll take care of the development and implementation of audit policies and procedures. Someone to mitigate business risk across various functional areas to help our customers improve their financial health, give them more control, and connect them seamlessly across the world.

Up for the challenge? Let’s get in touch 👇

What you’ll be doing
Developing the annual internal audit plan for Revolut’s legal entities in the US considering regulatory requirements and risks associated with the operations of the US entity
Developing and executing audit programs in accordance with internal audit policies, procedures, methodologies, regulatory requirements, and the Standards for the Professional Practice of Internal Auditing
Attending local committees to develop, update, and own the Internal Audit risk assessment process and related audit plans for the US businesses, working closely with the Global Head of Internal Audit
Interacting with senior management and staff to obtain an understanding of relevant risks, controls, and processes
Proactively seek ways to make the best use of data as part of our audit process, including to inform our understanding of risks, test controls, and provide relevant insights into the business
Delivering end-to-end Internal Audits assessing risks and controls of operational processes (payroll, HR, Legal, expansion, US-specific Financial Products, etc.), highlighting any gaps in the control framework or areas for improvement to ensure adherence to relevant regulatory requirements and industry best practices
Conducting follow-up reviews of deficiencies noted during audits as well as ongoing continuous monitoring
What you’ll need
6+ years of professional experience in an audit-related role within a regulated financial services environment or technology company
Experience across one or more of the following areas: Payment or Trading Processes, Lending, Technology, or Product management
To be proficient working with and interpreting data
A desire and drive to learn, grow, and have an impact quickly as part of an expanding team
Strong critical thinking and problem-solving skills
Strong interpersonal and communication skills
Experience working in a fast-paced environment with a focus on execution
Nice to have
Experience with one of the following: SQL, Python, or R
Compensation range
US: $120,800 – $138,000 gross annually*
Other locations: Compensation will be discussed during the interview process
*Final compensation will be determined based on the candidate’s qualifications, skills, and previous experience

Stage and Screen – After Hours Travel Manager – Remote

More of a problem solver than a salesperson?  

Struggling to find the time to work and study?  

Needing to find a better balance between your career and family?

If you are an experienced travel consultant and are finding yourself in one of the above positions…then our After Hours team is for you!  

About Stage and Screen

Stage and Screen are Australia’s most reputable and largest sports and entertainment travel company. Their client base consists of the best locally grown and international starts from sports, music, touring & performing arts, TV & productions, and film.

About the Opportunity

The Stage and Screen After Hours Consultant is the virtual face of Stage and Screen outside of normal business hours to a mix of customers including VIP’s. They have the ultimate customer centric mindset and always demonstrate solution-based thinking. 

They are an expert in self-ticketing with the booking and management of highly individualised travel requirements for senior executives, high touch group travel, high profile talent and frequent travellers.

This role is either full time or part time –working nights, weekends and public holidays.

About You

  • Retail and/or corporate travel agency experience – only experienced travel consultants who are well practised in self-ticketing will be considered
  • Sabre and self ticketing experience is a MUST, please note candidates without this experience will not be considered
  • High degree of attention to detail and accuracy
  • Maintains operational standards & an exceptional customer experience by driving operational excellence
  • Strong communication and relationship building skills

What’s In It For You?

  • Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
  • Free health and wellness consultations
  • Free financial consultations and access to our employee only share plan
  • Opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
  • Global career advancement/travel opportunities
  • Leadership Programs & further education, training and development
  • Giving Bank & Volunteer Leave 
  • Employee share scheme
  • Travel discounts on flights, hotels and insurance for you, your family and friend

*** Extra Benefits Exclusive to the After Hours Team ***

  • Financial stability with a set salary of $82,000pa + super (FTE)
  • Enjoy an extra week of annual leave each year, with 5 weeks annual allowance
  • Work from the comforts of home in your home office in this fully remote role, we will set you up with your laptop & internet
  • Celebrate you, with your birthday day off work each year

Business Opening Hours: 1800-0830 Mon-Fri & 24hrs Sat/Sun

Examples of Potential Shift Times

Monday to Friday

1800-2400, 1830-2330, 1800-0830, 2400-0830

Saturday & Sunday (rotating shifts, depending on annual leave and weekend needs)

0830-1730, 0900-1800, 0930-1830, 1000-1900, 1030-1930, 1130-2030, 1200-2400, 1500-0830, 1800-0830

Professional Billing Specialist

JOB SUMMARY

The Professional Billing Specialist performs all back end processes of the professional billing revenue cycle including charge capture, ICD, CPT & HCPCS coding, claims follow up and appeals, and customer service.

Additional responsibilities Include, but not limited to:

  • Routine billing, payment posting and problem solving for various payers.
  • Maintain relationship with insurance companies so as to be aware of or to anticipate trends.
  • Must possess outstanding attention to detail, excellent time management skills, strong organizational and excellent customer service skills
  • Possess ability to work independently in a fast paced environment and meet deadlines.
  • Working knowledge of full range of physician practice financial and clinical operations as relates to professional billing revenue cycle.
  • Knowledge of medical terminology and medical coding functions.
  • Strong knowledge of billing and coding requirements for Medicare, Medicaid, Rural Health, Behavioral Health, Physical Therapy, Primary Care, Hospital Outpatient and other specialty.
    JOB DETAILS AND REQUIREMENTS

Type: Full Time (80 hours per 2 week pay period, with benefits)

Typical hours for this position: Monday-Friday, days, may work an occasional weekend

Remote work

Will ONLY consider candidates from the following states: MO, IL, TN, AR, GA

Education:

High school graduate or equivalent required

Certification & Licensures:

-1 year experience in the healthcare or accounting setting, or

  • Applicant has successfully completed medical coding and/or billing course(s)

Experience:

  • 3-5 year related experience (healthcare or accounting) preferred
  • 1-3 years direct experience involving claims, insurance, or patient accounting preferred

ADDITIONAL INFORMATION

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [email protected].

Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.

Patch Management Analyst (3rd shift)

Description

As a Patch Management Analyst, you will develop maintenance schedules, deploy software updates, monitor deployments, and remediate patching activity for our internal and external enterprise clients. You will also assist in maintaining update collections by completing moves, adds, and changes per client request. Attention to detail, the ability to comprehend technical release notes, and creating patching activity reports is required.

Responsibilities

Strategy & Planning

· Develop patch maintenance schedules to meet internal and client requirements to maintain compliance for software updates.

· Review software patch release notes for compatibility and installation processes.

· Schedule maintenance windows for internal and client deployments, following all change management processes.

· Create pre- and post-patch reports and present results to internal and client stakeholders.

Acquisition & Deployment

· Assist in testing and pilot software deployments to include post deployment issue resolution.

· Complete patch management agent installs and resolve issue with non-functioning agents.

· Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations.

Operational Management

· Create knowledge articles to document software patch deployment and remediation tasks.

· Work with software patch distribution vendors to resolve complex technical issues.

· Complete emergency (zero day) patch deployments.

· Complete moves, adds, and changes for maintenance collections and deployments.

· Monitor and remediate patching activity across a range of maintenance schedules.

· Manage and ensure effectiveness of security solutions, including firmware upgrades, anti-virus solutions, and software patches.

· Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities.

· Perform routine audits of patching activity to confirm all updates are being applied and reported correctly.

· Participate in routine audits to record patch levels and create reports to meet compliance.

Position Requirements

Formal Education & Certification

· College diploma or university degree in the field of computer science and/or 3+ years equivalent work experience.

· The following certifications are highly desired:

o ITIL

o MCSA

o CCNA

Knowledge & Experience

· 2+ years, experience with software distribution programs (Manage Engine Desktop Central, Configuration Manager, InTune)

· 2+ years, experience with server/desktop operating systems and applications (Windows Server 2012-2019, Windows 10, Active Directory, SQL, Microsoft Office, Linux)

· 2+ years, experience troubleshooting server and network configuration issues.

· 2+ years’ experience with infrastructure monitoring and alerting tools.

· Knowledge of current protocols and standards, including TCP/IP.

· Understanding of orchestration and automation methodologies pertaining to the specific needs of a managed services provider.

· Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.

· Experience in a Managed Services environment is a plus.

· Experience in Public Cloud architectures (Azure/AWS) are a plus.

Personal Attributes

· Good understanding of the organization’s goals and objectives.

· Strong interpersonal, written, and oral communication skills.

· Able to conduct research into Patch Management issues and products as required.

· Ability to prioritize and execute tasks in a high-pressure environment.

· Ability to present ideas in a user-friendly language.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Experience working in a team-oriented, collaborative environment.

· Proficient documentation & technical writing skills.

· Passionate about providing a high quality of service and believes in relentless customer satisfaction.

· Promote a strong work ethic with the ability to meet commitments & deadlines.

· Ability to maintain ownership & independence in a fast-paced high-volume environment.

· Ability to maintain a sense of professionalism & urgency in all customer communications.

Work Conditions

· Shifts to include evenings, nights and weekends

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard and mouse