Specialist, Quality Scientist

Description

ABOUT US

Built around our mission, we started AG1 more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.

Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.

Our mission is to empower people to take ownership of their health.

THE ROLE

The Quality Scientist Specialist at AG1 is responsible for executing the strategies as established by the Director, Quality Control, within the established legal guidelines and internal standards, to ensure production of the highest quality products in the safest and most efficient manner. This is accomplished by ensuring that AG1, its suppliers and contract manufacturers have in place effective quality and food safety systems. The role interacts extensively with Quality, Supply Chain, Legal, and Product Development. Our ideal candidate is an effective communicator, analytical thinker, and has the ability to execute on multiple projects simultaneously.

WHAT YOU’LL DO

  • Support AG1 Quality systems to ensure proper delivery and control of AG1 specifications, standard operating, procedures, and workflows.
  • Implement, enforce and improve established policies, strategies, and procedures related to quality and food safety to achieve AG1 quality-related goals and objectives.
  • Provide support to key quality and food safety objectives, goals, strategies and measures.
  • Support coordination of shelf-life studies for AG1 finished products with third party laboratories.
  • Manage input of analytical data from third party laboratories and communicate out of trend results.
  • Statistically analyze quality data and identify potential problem areas to prevent issues.
  • Administer CAPA program for out of trend analytical results.
  • Provide quality and technical support to the Product Development team in the design, development, and implementation of AG1 products.
  • Support cross functional work regarding risk assessments on raw materials and finished goods to determine appropriate testing protocols.
  • Support AG1 Quality Assurance to troubleshoot raw material exceptions between AG1 ingredient suppliers, co-manufacturers, supplier quality, and sourcing.
  • Work alongside AG1 Quality, Manufacturing, and Customer Happiness to identify and implement corrective actions to reverse negative trends in manufacturing related consumer complaints.
  • Support root cause analyses, corrective actions, and continuous improvement activities.
  • Provide feedback to Operations regarding suppliers and contract manufacturers to deliver raw materials, packaging materials, and finished goods that comply with specifications/design at optimal costs and minimal risk to the business.
  • Ability to travel as required to perform all job requirements.

WHAT WE’RE LOOKING FOR

  • BS degree in Food Science, Food Safety, Chemistry, Microbiology, Biology or related technical field.
  • Minimum 3+ years experience working in the CPG environment, in Quality Control preferred.
  • Demonstrated experience in statistical analysis, regression analysis, RSD calculations, and proficiency in implementing statistical process controls.
  • Global Food Safety Initiative practitioner training (SQF, BRC, IFS, etc.) preferred.
  • Experience working in a quality function in supplier quality or contract manufacturing.
  • Ability to represent and communicate the company needs when dealing with suppliers, contract manufacturers, regulatory agencies, and other departments within the AG1 organization.
  • Knowledge of HACCP, Food Safety Management, and Food Microbiology.
  • Knowledge of Government Regulations 21 CFR Part 111 and 117, FSMA, ICH Stability Guidelines.
  • Ability to analyze and solve problems.
  • Strong interpersonal skills necessary to build trust and respect.
  • Strong communications skills, both written and oral, to effectively implement and facilitate new ideas, processes, and programs into a new production facility.
  • Ability to work in a high-paced environment and manage multiple tasks simultaneously; Self-directed with a demonstrated sense of accountability.
  • Ability to travel up to 10% and work in a manufacturing environment without restrictions.

WHAT’S IN IT FOR YOU?

  • Highly competitive compensation and performance-based incentive plans.
  • A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
  • An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
  • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
  • A high-growth, dynamic environment with opportunities for your direct impact to be felt.
  • Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence)
  • In-person team meetups for optimal collaboration.
  • A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG1 to the next level.
  • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
  • Access to AG1 product and swag items.
  • Monthly telecom stipend to offset some of the costs of home internet/wifi as a fully remote team member.
  • All other benefits and insurances as required by law, based on your specific country of residence.

AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $67,000.00 – $83,500.00 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.

AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.

Accountant

Description

ABOUT US

Built around our mission, we started AG more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.

Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.

Our mission is to empower people to take ownership of their health.

THE ROLE

The Accounting department is looking for an Accountant to join our fast-paced, experienced team and support multiple business units within AG1. This person will be a key player in our accounting team aiding multiple areas of the month-end close process and reconciling various accounts. The person will specifically manage the Revenue, Cash Applications, and Accounts Receivable cycle for the business as we continue to add revenue streams and additional international regions to our customer base. 

Reporting to the Senior Manager, Accounting, we’re looking for someone who can successfully navigate through a high-volume of critical (and often, shifting) needs, while not skipping a beat.

WHAT YOU’LL DO

  • Account for the cash payment flows from customer acquisition to ultimate deposit into our bank accounts.
  • Ensure all revenue streams in multiple countries of origin are reconciled to sales orders for each region.
  • Enable the setup of new revenue channels including B2B, bulk sales, and unique partnerships.
  • Maintain an Accounts Receivable process to track all outstanding balances and coordinate the collection from partners.
  • Track revenue streams in multiple currencies worldwide, coordinating cross-functionally to help setup new regions with appropriate Accounting, IT, Banking, and Business controls.
  • Crosstrain within the accounting department to support accounting for Cash, Prepaids, Fixed Assets, Inventory, and Accruals recording and reconciliation.
  • Reconcile balance sheet accounts as assigned, utilizing Floqast software and Netsuite ERP.
  • Identify opportunities for process improvements, accounting controls, and learn and grow with the business as we expand internationally.

WHAT WE’RE LOOKING FOR

  • 2+ years of general accounting experience with a proven track record of reliability and attention to detail.
  • Bachelor’s degree in Accounting.
  • CPA or currently pursuing CPA, preferred.
  • Relevant knowledge of accounting distribution and ability to verify correctness and completeness of such information.
  • Knowledge of US GAAP and ability to execute and lead the day to day accounting and reporting function in accordance with GAAP.
  • High level of attention to detail with desire to take ownership in a results oriented environment.
  • Strong integrity and trust, with a track record of performing reliable and accurate work.
  • Demonstrated ability to maintain accounting principles, practices and procedures to ensure financial transactions, records and reporting are accurate and timely.
  • Strong interpersonal, written communication, and organizational skills.
  • Ability to work cross functionally team members in a remote first environment, including team members in varying geographical locations.
  • The ability to thrive in a fast-paced environment with a consistent “can-do” attitude.
  • Proven ability to manage multiple work streams at once.
  • A full life outside of work with personal passions and hobbies!

WHAT’S IN IT FOR YOU?

  • Highly competitive compensation and performance-based incentive plans.
  • A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
  • An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
  • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
  • A high-growth, dynamic environment with opportunities for your direct impact to be felt.
  • Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence)
  • In-person team meetups for optimal collaboration.
  • A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG to the next level.
  • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
  • Access to AG1 product and swag items.
  • All other benefits and insurances as required by law, based on your specific country of residence.

AG is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $38,000 – $57,000 per year and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.

Athletic Greens is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.

Director, Retention Operations

Description

ABOUT US

Built around our mission, we started AG1 more than a decade ago as a way to bring comprehensive and convenient daily nutrition to just about everybody. Taking a bunch of pills and capsules is hard on the stomach and hard to keep up with. To help each of us be at our best, we developed a better approach to providing your body with everything it needs for optimal performance. 75 vitamins, minerals, whole-food sourced superfoods, probiotics, and adaptogens in one convenient daily serving. That’s it.

Our philosophy is to focus on a very small number of products based on what the latest science indicates is essential to human health. Occasionally we create new products, but we never make anything new just to sell you on more.

Our mission is to empower people to take ownership of their health.

THE ROLE

We are looking for a talented Director, Retention Operations to evaluate and launch 0 to 1 initiatives that radically change the way we serve and engage our members. The ideal candidate will have a strong technical background and feel comfortable making data driven decisions. This role should be able to work in an environment with limited direct resources and exceptional ability to assemble cross-functional partners to bring concepts from ideation to market. 

Reporting to the VP, Retention & Member Experience, the ideal candidate will have a strong background in building effective retention programs that serve to scale business growth all the while providing a unique and memorable member experience.  Serving as a critical thought partner to the leadership team and broader organization, the successful candidate is skilled in leveraging data to inform on business recommendations, is collaborative and influential in driving strong functional and cross functional partnerships, and demonstrates a strong desire to inspire continuous learning and improvement.

WHAT YOU’LL DO

  • Develop and lead retention programs that will drive customer referrals and enhance customer loyalty. 
  • Utilize customer reviews and other key customer metrics to guide decisions and recommendations that will enhance our customer lifetime value (LTV).
  • Ideate and recommend ways to enhance our billing and subscription management capabilities and drive efficiency, access, and loyalty with our customers.
  • Partner with analytics to leverage predictive modeling to support our marketing.
  • Leverage insights and cross functional partnerships driven by our Customer Happiness team to identify unique opportunities to enhance the customer journey, convert prospective customers, to grow our member base and strengthen LTV.
  • Identify and build mechanisms that help us better personalize the member experience in a way that delights our members and inspires prospective customers.
  • Launch programs that increase member retention via our physical product.
  • Drive cross-functional initiatives and programs that help us to better reach, attract, retain and excite our growing member base.
  • Utilize performance metrics and customer insights to identify risks to churn, and drive activations to limit these risks (i.e. churn prevention program).
  • Increase subscription conversion from one-time purchasers.
  • Continuously keep a pulse on new client behavior, competitive and market trends to drive new features, innovative solutions, and ideas.

WHAT WE’RE LOOKING FOR

  • 8-10 years of strategy and operations experience with a proven track record of being scrappy to drive growth.
  • Strong attention to detail and a proven ability to manage multiple work streams at once.
  • Strong interpersonal, written communication, and organizational skills.
  • Must be skilled at SQL.
  • The ability to thrive in a fast-paced environment with a consistent “can-do” attitude.
  • A desire to follow broader cultural conversation across social media around key topic areas: health and wellness, sports, etc.
  • Subscription and/or high-growth experience is preferred but not required.
  • A full life outside of work with personal passions and hobbies!

WHAT’S IN IT FOR YOU?

  • Highly competitive compensation and performance-based incentive plans.
  • A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.
  • An immensely strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
  • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
  • A high-growth, dynamic environment with opportunities for your direct impact to be felt.
  • Paid holidays, company-wide mental health days, and a generous or unlimited PTO policy (based on your country of residence).
  • In-person team meetups for optimal collaboration.
  • A work ethic that is based on freedom, where we trust you as the expert on your topic to bring AG1 to the next level.
  • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
  • Access to AG1 product and swag items.
  • All other benefits and insurances as required by law, based on your specific country of residence.

AG1 is dedicated to providing equitable and competitive compensation & benefits packages. For this particular role, the base salary range is $141,500 – $175,500 and will ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is only one component of total compensation for this position. We provide a competitive mix of base salary, performance bonus, and stock option allocation for eligible roles.

AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.

QA Lead

We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.

But creating winning experiences that benefit everyone simultaneously? That’s hard.

Now, 1,500+ property management companies are doing it with a fully managed Resident Benefits Package by Second Nature. We bring the expertise, technology, and service that professional property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 6-peat national industry vendor of the year. 

Join 150+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple-win experiences.

About the Role

Second Nature is looking for a Quality Assurance leader to drive the software QA strategy across core functions such as sales, operations and product. You will be responsible for establishing the strategy and working with individual teams to execute on it. We are looking for an individual who has worked in a SAAS environment for a growing company and can find the right balance of speed and quality to meet business objectives.

Responsibilities:

  • Develop and implement the QA strategy for the company, ensuring alignment with business goals and objectives.
  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
  • Mentor and provide guidance to other QA team members, fostering their professional growth and development.
  • Collaborate with cross-functional teams, including development, product management, and customer support, to ensure high-quality software releases.
  • Define and implement quality metrics to measure the effectiveness of the QA processes and identify areas for improvement.
  • Conduct thorough testing of software applications, including functional, regression, and performance testing, to ensure they meet quality standards.
  • Develop and maintain test plans, test cases, and test scripts to ensure comprehensive test coverage.
  • Participate in the entire software development lifecycle (SDLC), from requirements gathering to release, to ensure quality is built into the product.
  • Identify and report software defects, track them to resolution, and verify fixes.
  • Stay up-to-date with industry trends and advancements in QA methodologies and technologies, and recommend improvements to the QA process.
  • Utilize automated testing technologies to enhance the efficiency and effectiveness of the QA process.
     

Preferred Qualifications:

  • Minimum 8 years of experience in Quality Assurance, preferably in a SAAS company or startup environment.
  • Has been in a key QA role for customer facing software.
  • Strong knowledge of software testing methodologies, tools, and processes.
  • Familiarity with the SDLC and Agile development methodologies.
  • Experience in developing and implementing QA processes and strategies.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
  • Proven ability to mentor and guide other QA team members.
  • Experience with automated testing technologies, such as test automation frameworks, scripting languages, and test management tools.
  • Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Remote Work Statement

This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must:

  • Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job duties
  • Have a quiet, professional, distraction-free environment in which to complete your work
  • Have access to your own reliable high-speed internet connection
  • Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)
     

Why Second Nature?

  • Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
  • Location: Work Remotely from anywhere in the US
  • Flexibility: Open PTO and sick days
  • The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
  • Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect 
  • Training: A supportive team to help you grow your career and unlock your full potential
  • Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
     

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

Quality Assurance (QA) Analyst

locationsUS-Remotetime typeFull timeposted onPosted 30+ Days Agojob requisition idREQ-2024-19

OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at www.onesourcevirtual.com.

Position Summary/Objective

The Quality Assurance Analyst is responsible for software quality assurance activities of all OneSource Virtual technology products and services.

Essential Functions/Duties/Responsibilities

  • Perform functional and regression testing to ensure feature functionality follows user requirements.
  • Execute, develop and maintain automation test scripts and support test automation activities.
  • Coordinate creation of test strategies across multiple projects and execute them; review testing standards and communicate status and escalate concerns to QA manager.
  • Identify and recommend appropriate test environments and create relevant test data to perform required validation; perform detailed investigations into data quality issues to identify source of problematic data and develop solutions to eliminate the source of errors.
  • Review design specifications and provide inputs to refine the acceptance criteria following agile scrum methodology.
  • In collaboration with QA Management establish and evolve QA processes, procedures and metrics following industry standards/best practices that meet OSV needs. 
  • Develop a keen understanding of product functionality, customer needs and product schedules to effectively translate into automated solutions.  Respond rapidly to changing requirements and new projects by recommending and adjusting resources. 
  • As a QA Analyst, lead integration testing efforts with 3rd party applications and work with QA management to build and maintain relationship trust and drive defined results. Provide clear and detailed test scenarios, ensure output meets testing criteria.
  • Foster a strong customer service mentality and work collaboratively with QA team, software development teams, and internal customers to deliver high quality services.  
  • Establish and maintain effective communication and good working relationship with the development, product design and support teams.
  • Strive for high quality product releases as measured by number of severity 1 defects found following release and customer satisfaction as measured by product surveys.
  • Perform additional duties as directed by management.

Competencies

  • Keen problem-solving and organizational abilities combined with creativity, passion and attention to detail.
  • Analytical, solution-oriented, and possess excellent trouble shooting and time-management skills.
  • Strong communication skills to work effectively with vendors, customers, peers, staff and management.

Supervisory Responsibility

  • This role does not have supervisory responsibilities.

Qualifications and Experience

  • Bachelor’s degree in Computer Science or related field.
  • Minimum of 3 years of experience in Software QA testing.
  • Extensive experience with testing web-based applications including creating and manipulating test data, validating object data and error replication.
  • Experience working in agile scrum environment involving in multiple initiatives simultaneously.
  • Experience with creating test plans, test strategies from design specifications and test summary reports post QA signoff.
  • Experience with Behavior driven development framework.
  • Experience with continuous integration or Agile development.
  • Experience working with off-shore and on-shore teams.

Preferred Skills

  • Experience with Salesforce QA environments, tools and processes.
  • Experience with API testing.
  • Master’s degree.

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.